Career Tools: Recent Episodes

Manager Tools

Career Tools is a weekly podcast focused on specific actions you can take to grow and enhance your career, whether you are a manager or not. Career Tools won the Podcast Awards Best Business podcast in 2010 and was nominated every other year it has been eligible. Whether you are interested in jump-starting a stalled career, or sharpening your edge, Career Tools is the podcast for you. Go to http://www.manager-tools.com/testimonials to read what others are saying about the impact Career Tools has had on their careers and lives.

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Our guidance on career growth strategies for High I's.

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Our guidance on career growth strategies for High D's.

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Part 2 of our guidance on the pitfalls of data analysis.

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Our guidance on the pitfalls of data analysis.

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Part 2 of our guidance on professional note-taking - and what to do with your notes once you’ve taken them.

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Our guidance on professional note-taking - and what to do with your notes once you've taken them.

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Our guidance on what to do with the money when you get a raise.

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Our guidance on what to do if you’re being asked to work in an office after working at home and you’d prefer not to.

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Our guidance on documenting your progress when you want to be promoted.

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How to approach brainstorming if you’re a High C or you’re facilitating a group with a High C.

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How to approach brainstorming if you’re a High S or you’re facilitating a group with a High S.

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How to approach brainstorming if you're a High I or you're facilitating a group with a High I.

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How to approach brainstorming if you're a High D or you're facilitating a group with a High D.

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Our guidance on responding to engagement surveys for individual contributors.

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Our guidance about how to talk about layoffs in an interview.

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Our guidance on working with colleagues in other timezones.

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Our guidance on corporate timing and waiting for changes that you expect.

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What to do when major external changes threaten your job security.

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Our guidance on dealing with anxiety when speaking in public

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How to prevent context-switching derailing your productivity.

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How to communicate effectively with someone who has a mixed DISC profile.

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Our guidance on showing you’re engaged during video meetings

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Part 2 of Our guidance on what to say when giving presentation feedback.

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Our guidance on what to say when giving presentation feedback.

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Our guidance on conducting a digital presence review before you start job hunting.

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The common wisdom about work-family balance is wrong. We're asking the wrong question.

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In this guidance, we'll help you understand how you can use a stakeholder or influence map as a personal tool for improving your relationships.

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Our guidance on setting your own OKRs to grow your career.

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Our guidance on setting your own OKRs to grow your career.

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Our Hall of Fame guidance on how to prepare for your review.

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The beginning of our guidance on effectively communicating asynchronously.

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Our guidance on deciding whether to give presentation feedback.

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Our guidance on deciding whether to give presentation feedback.

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Our guidance on answering the interview question, "Describe a situation where you had to work with a difficult colleague or team member?" and similar questions.

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Our guidance on staying top of mind when working remotely by being early to meetings.

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Part 2 of Our guidance on building professional credibility with actions, not words.

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Our guidance on building professional credibility with actions, not words.

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Part two of our guidance for High C’s on mitigating their weaknesses and improving their time management skills.

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Our guidance for High C’s on mitigating their weaknesses and improving their time management skills.

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Part 2 of our guidance for High S's on mitigating their weaknesses and improving their time management skills.

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Part 1 of our guidance for High S's on mitigating their weaknesses and improving their time management skills.

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Part 2 of our guidance for High I's on mitigating their weaknesses and improving their time management skills.

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Part 1 of our guidance for High I's on mitigating their weaknesses and improving their time management skills.

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Part 2 of our guidance for High D's on mitigating their weaknesses and improving their time management skills.

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Part 1 of our guidance for High D's on mitigating their weaknesses and improving their time management skills.

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Our guidance on how to how to demonstrate your experience on your resume.

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Part 2 of our guidance on the concept of Minimum Viable Skill Level and how to apply it to your career.

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Part 1 of our guidance on the concept of Minimum Viable Skill Level and how to apply it to your career.

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Part 2 of our guidance on joining a professional association.

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Part 1 of our guidance on joining a professional association.

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Our guidance on how to ask questions after you have an offer.

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Lots of folks ask us how to ask for a promotion. But it's often not the right question to ask.

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Part 2 of our guidance on saying no to a delegation.

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Part 1 of our guidance on saying no to a delegation.

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Time management, priority management, calendar management: it's a challenge in the modern digital workspace. But there are a couple of simple ways to do it a lot better than everyone else - which will make you look like you've mastered it.

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Part 2 of our guidance for High C's when working as a part of a team.

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Part 1 of our guidance for High C's when working as a part of a team.

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Part 2 of our guidance for High S's when working as a part of a team.

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Part 1 of our guidance for High S's when working as a part of a team.

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Part 2 of our guidance for High I's when working as a part of a team.

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Part 1 of our guidance for High I's when working as a part of a team.

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Part 2 of our guidance for High D's when working as a part of a team.

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Part 1 of our guidance for High D's when working as a part of a team.

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Part 2 of our guidance on the actions to take between accepting an offer and starting a new job.

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Part 1 of our guidance on the actions to take between accepting an offer and starting a new job.

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Part 2 of our guidance on the art of self-development.

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Part 1 of our guidance on the art of self-development.

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Part 2 of our guidance on what to do when we don't understand in relationships.

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Part 1 of our guidance on what to do when we don't understand in relationships.

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Part 2 of our guidance on communicating technical topics to non-technical audiences.

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Part 1 of our guidance on communicating technical topics to non-technical audiences.

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Part 2 of our guidance on building resilience and applying it to your career.

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Part 1 of our guidance on building resilience and applying it to your career.

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Our guidance on AI and resumes.

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Our guidance on asking for more resources to do your job.

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Part 2 of our guidance on the use of instant messaging systems.

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Part 1 of our guidance on the use of instant messaging systems.

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Our Hall Of Fame guidance on work-family balance.

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Our Hall Of Fame guidance giving examples of Manager Tools' ‘MT Goals': Goals that are Measurable and Time-Based.

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Our guidance on orienting your career towards the customers of your company for career success.

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Part 2 of our guidance on identifying power dynamics.

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Part 1 of our guidance on identifying power dynamics.

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Our Hall of Fame guidance on how to prepare for your review.

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Part 2 of our guidance on career success if you're a people-person.

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Part 1 of our guidance on career success if you're a people-person.

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Our guidance on the responsibility for career development.

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Our guidance on some of the questions you have about things your manager can and cannot do.

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Part 2 of our guidance on other options, if you don't want to be a manager.

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Part 1 of our guidance on other options, if you don't want to be a manager.

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Our guidance on some of the questions you have about things you manager can and cannot do.

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Part 2 of our guidance on what, exactly, work product is.

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Part 1 of our guidance on what, exactly, work product is.

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Our guidance on asking for help from your manager.

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Part 3 of our guidance on what to do when your manager makes a bad decision.

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Part 2 of our guidance on what to do when your manager makes a bad decision.

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Our Guidance On What To Do When Your Manager Makes A Bad Decision.

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Our guidance on going above and beyond.

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When you get blocked for growth at your company, it's natural to think you could interview for a higher level job somewhere else. But it's a lot harder than it sounds.

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Part 2 of our guidance on career development plans.

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Part 1 of our guidance on career development plans.

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The common wisdom is to avoid admitting your were wrong. But the common wisdom is what's wrong. It's better to know what you did wrong and admit it than try to hide your mistakes.

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Part 2 of our guidance on asking for help from your manager.

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Part 1 of our guidance on asking for help from your manager.

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Part 2 of our chapter one guidance on authority and flat organizations.

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Our guidance on authority and flat organizations.

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What Can I Tell My Boss About The Job I'm Leaving For? - Part 2

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Part 1 of our guidance on when and what to tell your manager about your new job.

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Our guidance on negative company culture change.

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What to do when feeling like your new job is too difficult.

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Our guidance on taking advantage of an Open Door Policy.

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Our guidance on analyzing someone else's MTDISC Profile.

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Part 2 of our guidance on what to do if you are terminated, with or without cause.

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Part 1 of our guidance on what to do if you are terminated, with or without cause.

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Part 2 of our guidance on the common enemy strategy, why you should avoid it, and how to do so.

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Part 1 of our guidance on the common enemy strategy, why you should avoid it, and how to do so.

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Part 2 of our guidance on deciding whether your goal should be efficiency or effectiveness.

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Part 1 of our guidance on deciding whether your goal should be efficiency or effectiveness.

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Part 2 of our guidance on the magic variable for using MTDISC.

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Part 1 of our guidance on the magic variable for using MTDISC.

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Our guidance on compressing your work into a shorter time frame.

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Part 2 of our guidance on the stupid email mistakes we see, and what to do instead.

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Part 1 of our guidance on the stupid email mistakes we see, and what to do instead.

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Part 3 of our guidance on working on business-related flights.

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Part 2 of our guidance on working on business-related flights.

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Part 1 of our guidance on working on business-related flights.

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Part 2 of our guidance on compressing your work into a shorter time frame.

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Part 1 of our guidance on compressing your work into a shorter time frame.

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Part 2 of our guidance on being authentic versus being professional.

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Part 1 of our guidance on being authentic versus being professional.

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Our Hall of Fame guidance on how to give a great handshake.

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Our Hall Of Fame guidance giving examples of Manager Tools' ‘MT Goals': Goals that are Measurable and Time-Based.

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Our guidance on professional basics, and why they still matter.

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Part 2 of our guidance on the concept and implementation of daily non-negotiables.

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Part 1 of our guidance on the concept and implementation of daily non-negotiables.

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Our Hall of Fame guidance on how to prepare for your review.

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Our guidance on the minimum preparation candidates need to do before an interview.

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Our guidance on improving your skills in the area of impromptu communication.

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Our guidance on choosing a "significant" accomplishment.

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Our chapter one guidance on professional basics, and why they still matter.

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Part 2 of our guidance on increasing your value to the organization by becoming a problem solver rather than a problem identifier.

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Part 1 of our guidance on increasing your value to the organization by becoming a problem solver rather than a problem identifier.

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Chapter one of our guidance on stupid resume mistakes and how to avoid them.

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Our guidance on when to leave your job when you don't have another lined up.

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Our guidance on when to leave your job when you don't have another lined up.

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Our guidance on when not to leave your job when you don't have another lined up.

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Our guidance on when not to leave your job when you don't have another lined up.

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Part 3 of our guidance on working when you’re suffering from a mental or physical illness.

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Part 3 of our guidance on working when you’re suffering from a mental or physical illness.

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Part 2 of our guidance on working when you’re suffering from a mental or physical illness.

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Part 2 of our guidance on working when you’re suffering from a mental or physical illness.

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Our guidance on working when you’re suffering from a mental or physical illness.

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Our guidance for High C's when presenting.

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Our guidance on handling your boss's continual new ideas.

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Part 2 of our guidance for the 2022 employment market.

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Part 1 of our guidance for the 2022 employment market.

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Our guidance on the T Shaped Professional.

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Our guidance on types of mentors and why you need more than one.

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Our guidance on developing relationships with professionals at competing firms.

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Our guidance for High S's when presenting.

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Part 2 of our guidance on being a control freak.

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Part 1 of our guidance on being a control freak.

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Our guidance on changing your resume in 2022.

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Our interview with Maggie Tucker, marketing executive and co-host of the friends on FIRE podcast.

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Our guidance on scheduling a meeting, and using scheduling apps like Calendly.

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Our guidance for High I's when presenting.

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Part 2 of our guidance on how to be more collaborative.

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Part 1 of our guidance on how to be more collaborative.

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Our guidance on how to listen better.

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Our guidance on bosses who don't communicate.

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Our guidance on Horstman’s First Law of Job Changes: Change When You Want To, Not When You Have To

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Our guidance for High D's when presenting.

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Part 2 of our guidance on the stupid email mistakes we see, and what to do instead.

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Part 1 of our guidance on the stupid email mistakes we see, and what to do instead.

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We have launched our own DISC Profile: MTDISC. Here's what it is, why we did it, and what its benefits are.

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Our guidance on how to fix your attitude.

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Our guidance on interviewing your new boss.

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Part 2 of our guidance on giving credit for others' work as part of group projects.

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Part 1 of our guidance on giving credit for others' work as part of group projects.

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Our guidance for communicating with bosses who are older or younger than you.

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Part 4 of our guidance about talking about your mental health at work.

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Part 3 of our guidance about talking about your mental health at work.

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Part 2 of our guidance about talking about your mental health at work.

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Part 1 of our guidance about talking about your mental health at work.

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Our guidance on using the metaphor of the Career Archipelago to concentrate your career efforts.

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Part 2 of our chapter three guidance on working from home career considerations.

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Part 1 of our chapter three guidance on working from home career considerations.

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Our Hall Of Fame guidance giving examples of Manager Tools' ‘MT Goals': Goals that are Measurable and Time-Based.

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Our guidance on understanding the purpose of the organization for individual contributors.

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Part 2 of our guidance on results and working from home career considerations.

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Part 1 of our guidance on results and working from home career considerations.

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Our Hall of Fame guidance on how to prepare for your review.

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Part 2 of our guidance on working from home career considerations.

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Part 1 of our guidance on working from home career considerations.

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Our guidance on diversity within teams.

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Our guidance on using your network the right way.

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Our guidance on not negotiating salary and using offers as leverage.

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Our guidance on career planning.

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Our guidance on answering interview questions at director level.

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Our guidance on sharing the knowledge you have.

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Our guidance on managing your career when on a short term project.

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Our guidance on finding out what your organization has planned for you.

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Our guidance on getting and using referrals when looking for a new role.

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Part 2 of our guidance about ways to think about improving relationships using the communication matrix.

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Part 1 of our guidance about ways to think about improving relationships using the communication matrix.

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Part 2 of our guidance for the 2021 employment market.

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Part 1 of our guidance for the 2021 employment market.

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Our guidance on the questions to ask in order to prepare well for a meeting.

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Our guidance for working from home for High C's.

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Our guidance for working from home for High S's.

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Our guidance for working from home for High I's.

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Our guidance for working from home for High D's.

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On our 16th Anniversary show, we talk about our origins and what's to come.

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Our guidance on going back to work on site after the pandemic.

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Our guidance on changing your resume in 2021.

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More guidance about giving Feedback to your boss.

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Our guidance on practicing for a presentation.

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Part 2 of our explanation of the principles of career success.

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Part 1 of our explanation of the principles of career success.

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Our guidance for managers the common pitfalls for managerial resumes, and how to solve them.

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Part 2 of our Hall Of Fame guidance on how to give an update in a staff meeting.

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Part 1 of our Hall Of Fame guidance on how to give an update in a staff meeting.

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Part 2 of our guidance on discovering and mitigating your weaknesses.

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Part 1 of our guidance on discovering and mitigating your weaknesses.

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Our guidance on the difference between coaches and mentors, and when you'll need each.

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Our guidance on what to do if you speak too quickly when presenting.

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Part 2 of our guidance on getting "Tell Me About Yourself Advice" from YouTube.

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Part 1 of our guidance on getting "Tell Me About Yourself Advice" from YouTube.

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Our guidance on managing your LinkedIn account.

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Part 2 of our answers to six common questions about Toastmasters, and our recommendations of it.

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Part 1 of our answers to six common questions about Toastmasters, and our recommendations of it.

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Our guidance on discovering your career.

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Our guidance on updating your interview practice for 2021.

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Our guidance on praising your colleagues.

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Our guidance about three recommended actions for interviewees.

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Part 2 of our guidance on getting what you want from your boss.

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Part 1 of our guidance on getting what you want from your boss.

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Part 2 of our guidance to Mia Ricci and her boss, the subject of an HBR Case Study.

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Part 1 of our guidance to Mia Ricci and her boss, the subject of an HBR Case Study.

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Our Hall Of Fame guidance giving examples of Manager Tools' ‘MT Goals': Goals that are Measurable and Time-Based.

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Our guidance on staying positive at work during negative times.

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Part 2 of our guidance on behaviors for attending training.

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Part 1 of our guidance on behaviors for attending training.

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Our Hall of Fame guidance on how to prepare for your review.

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Part 2 of our guidance on thinking about your Work From Home habits and what they say about you.

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Part 1 of our guidance on thinking about your Work From Home habits and what they say about you.

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Our guidance on welcoming a new colleague - what to do in the first week?

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Our guidance on being open to new job opportunities.

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Part 3 of our guidance on interviewing on Zoom.

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Part 2 of our guidance on interviewing on Zoom.

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Part 1 of our guidance on interviewing on Zoom.

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Our guidance on getting more negative feedback from your boss.

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Our guidance on staying in touch with your network.

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Part 2 of our guidance on answering the question "Why Do You Want This Job" when you're over-qualified.

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Part 1 of our guidance on answering the question "Why Do You Want This Job" when you're over-qualified.

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Our guidance on showing soft skills on your resume.

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Part 2 of our guidance on creating a checklist.

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Part 1 of our guidance on creating a checklist.

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Part 2 of our guidance on changes to your resume in 2020.

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Part 1 of our guidance on changes to your resume in 2020.

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Our guidance on appropriate dress and other personal preferences in the workplace.

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The fifth episode in an ongoing series answering questions about what's normal at work.

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Part 3 of our guidance on how to prepare for being furloughed.

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Part 2 of our guidance on how to prepare for being furloughed.

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Part 1 of our guidance on how to prepare for being furloughed.

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Part 2 of our guidance about how to present or train on Zoom.

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Part 1 of our guidance about how to present or train on Zoom.

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I'm Not A People Person - Chapter 2

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Our guidance on encouraging your manager to allow or to continue to allow you to work remotely.

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The fourth episode in an ongoing series answering questions about what's normal at work.

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Our guidance on the biggest mistake you can make using DISC.

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Our guidance on using getting up early as a strategy for increasing work/family balance.

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Part 2 of our guidance recommending NOT announcing a colleague’s failure without a courtesy notification.

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Part 1 of our guidance recommending NOT announcing a colleague’s failure without a courtesy notification.

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Our guidance on when to do your admin.

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Part 2 of our guidance on how to prepare for the coming hiring market upturn.

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Part 1 of our guidance on how to prepare for the coming hiring market upturn.

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This cast describes how to interview effectively during a downturn, particularly for difficult to fill positions.

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This cast discusses a way to build your recruiting "bench" during market downturns.

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This cast helps you word your request to your network for help with looking for a new opportunity.

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This cast explains how to handle exit interviews.

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Part 2 of our guidance on how to create and use a Career Management Document as a key part of your career management system.

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COVID: Systematic Career Documentation - Part 1

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This cast explains how to respond to the announcement of impending layoffs at your firm.

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Part 2 of our guidance on the signs to look out for that indicate layoffs are coming.

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Part 1 of our guidance on the signs to look out for that indicate layoffs are coming.

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This cast explains how to improve an especially important relationship during economic downturns: your boss's peers.

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This cast describes the reasons why leaving your company or industry in a downturn CAN be a bad idea, and recommends options to consider in those situations.

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Part 3 of our guidance on project management, using the Manager Tools Work Management Spreadsheet.

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Part 2 of our guidance on project management, using the Manager Tools Work Management Spreadsheet.

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Part 1 of our guidance on project management, using the Manager Tools Work Management Spreadsheet.

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Chapter 3 of our series on how to find people to network with using Google.

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Chapter 2 of our series on how to find people to network with using Google.

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How to make find new relationships to help in your job search, using Google.

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Our guidance on what to prepare for your interview.

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Our guidance on preparing your resume.

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Our guidance on the most important concept a laid off professional must know: Finances Rule.

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Part 2 of our guidance on what to do if you’re laid off or fired and have no cushion.

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Part 1 of our guidance on what to do if you’re laid off or fired and have no cushion.

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Our guidance on your initial communications with a friend or associate whose career is at risk.

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Our guidance on how to cut your costs and manage expenses during the global pandemic of 2020.

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A rerelease of part 2 of our guidance on preparing for a staffing decision meeting, which addresses problems related to headcount and budget reductions that you may now be facing as a professional or manager because of coronavirus.

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A rerelease of part 1 of our guidance on preparing for a staffing decision meeting, which addresses problems related to headcount and budget reductions that you may now be facing as a professional or manager because of coronavirus.

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A rerelease of part 2 of our guidance on budget management in a downturn, which addresses problems related to headcount and budget reductions that you may now be facing as a professional or manager because of coronavirus.

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A rerelease of part 1 of our guidance on budget management in a downturn, which addresses problems related to headcount and budget reductions that you may now be facing as a professional or manager because of coronavirus.

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A rerelease of of our guidance on contributing to the team when working remotely, which addresses problems related to working from home and managing remote employees that you may now be facing because of coronavirus.

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A rerelease of of our guidance on getting results when working remotely, which addresses problems related to working from home and managing remote employees that you may now be facing because of coronavirus.

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A rerelease of part 2 of our guidance on how to work with a remotely located manager, which addresses problems related to working from home and managing remote employees that you may now be facing because of coronavirus.

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A rerelease of part 1 of our guidance on how to work with a remotely located manager, which addresses problems related to working from home and managing remote employees that you may now be facing because of coronavirus.

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A rerelease of part 2 of our guidance on managing distant team members, which addresses problems related to working from home and managing remote employees that you may now be facing because of coronavirus.

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A rerelease of part 1 of our guidance on managing distant team members, which addresses problems related to working from home and managing remote employees that you may now be facing because of coronavirus.

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A rerelease of our guidance on phone One on Ones, which addresses problems related to working from home and managing remote employees that you may now be facing because of coronavirus.

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Our guidance on setting up your space when working from home.

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Our guidance on your Next Action.

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Our guidance on how to answer "Out Of All The Other Candidates, Why Should We Hire You?"

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Our guidance on not surprising your boss.

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Our guidance on developing and maintaining a personal brand.

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Our guidance about three recommended actions for interviewees.

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Our guidance on building relationships when working remotely or with remote team members.

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Our guidance on using technology to build relationships.

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Our guidance on how get your email done in 30 minutes.

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Our Hall Of Fame guidance giving examples of Manager Tools' ‘MT Goals': Goals that are Measurable and Time-Based.

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Part 2 of our guidance on using acceptance criteria as a means of work assignment success.

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Part 1 of our guidance on using acceptance criteria as a means of work assignment success.

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Our guidance as to how long to stay in a job.

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Our Hall of Fame guidance on how to prepare for your review.

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Part 3 of our guidance for graduating university students.

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Part 2 of our guidance for graduating university students.

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Part 1 of our guidance for graduating university students.

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Our guidance on the pitfalls for college students looking for their first job.

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Part 2 of our guidance on how to build a network when you don't like networking.

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Part 1 of our guidance on how to build a network when you don't like networking.

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Part 2 of our guidance on a sample resume.

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Part 1 of our guidance on a sample resume.

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Our guidance on what to do when you cry at work.

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Our guidance on post-interview recruiter communication.

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Part 2 of our guidance on giving multiple pieces of Feedback to your peer around one event.

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Part 1 of our guidance on giving multiple pieces of Feedback to your peer around one event.

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Part 2 of our guidance on answering the interview question: Tell Me About Yourself.

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Part 1 of our guidance on answering the interview question: Tell Me About Yourself.

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Our guidance on non-resume job search documents.

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Part 2 of our guidance on how to talk to your manager about getting promoted.

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Part 1 of our guidance on how to talk to your manager about getting promoted.

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Part 2 of our guidance on how to assess your network.

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Part 1 of our guidance on how to assess your network.

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Our guidance on keeping your word at work.

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Our Hall of Fame guidance on what to do before, during and after any conference or training you attend.

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Our guidance on taking advice from CEOs.

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Part 2 of our guidance on how to update your resume for 2019.

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Part 1 of our guidance on how to update your resume for 2019.

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Part 4 of our compendium of guidance on email.

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Part 3 of our compendium of guidance on email.

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Part 2 of our compendium of guidance on email.

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Part 1 of our compendium of guidance on email.

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Our guidance on answering questions about travel in interviews.

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Our guidance on supporting your boss when she introduces change.

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Our guidance on ways to communicate complexity.

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Our guidance on prioritizing your relationship with your boss.

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Sometimes a new boss asks for "candor." In general, caution is warranted initially.

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Sometimes a new boss asks for "candor." In general, caution is warranted initially.

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Part 2 of our guidance on career goodwill and how to use it.

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Part 1 of our guidance on career goodwill and how to use it.

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Part 2 of our guidance on the signs to look out for that indicate layoffs are coming.

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Part 1 of our guidance on the signs to look out for that indicate layoffs are coming.

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Our guidance on handling travel expectations.

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Our guidance on setting up a training room.

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Our guidance on reporting to colleagues other than your boss.

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Our guidance for individual contributors on how to create a succession plan and find a successor.

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Our guidance on choosing how to communicate.

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Our guidance on what to do if you're not a "people person".

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Our guidance on how to follow up after an industry event, training, or other event where you meet lots of new people.

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Part 2 of our guidance about planning now for a better resume in the future.

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Part 1 of our guidance about planning now for a better resume in the future.

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Our Hall of Fame podcast on time (priority) management.

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If you're a manager, don't think for a moment that someone else is managing your career. Those days are long gone. YOU are managing your career. What you do - not only in job skills, but also in what we call "Transition Skills" - will be the primary determinant of your career success. You're not going to have the richest, most rewarding series of roles and opportunities by allowing someone in HR to know enough about you to get you where you need to be. And succession planning won't save you either.

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Part 2 of our guidance on asking smarter questions.

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Part 1 of our guidance on asking smarter questions.

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Our guidance about taking advantage of a hot market.

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Our Hall of Fame guidance on how to prepare for your review.

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Part 4 of our overview of Case Study Interview techniques, questions, and preparation.

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Part 3 of our overview of Case Study Interview techniques, questions, and preparation.

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Part 2 of our overview of Case Study Interview techniques, questions, and preparation.

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Part 1 of our overview of Case Study Interview techniques, questions, and preparation.

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Part 2 of our responses to listeners' recommendations to the Inaugural MT Case Study, and reveal what actually happened.

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Part 1 of our responses to listeners' recommendations to the Inaugural MT Case Study, and reveal what actually happened.

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What are case studies? Taught in part with the Manager Tools Inaugural Interactive Case Study.

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What are case studies? Taught in part with the Manager Tools Inaugural Interactive Case Study.

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Part 2 of the last part of our guidance on presenting to an audience that has a different first language to you.

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Part 1 of the last part of our guidance on presenting to an audience that has a different first language to you.

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Our guidance on a system of assessing your performance during meetings.

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Part 3 of our guidance on reviewing your career regularly.

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Part 2 of our guidance on reviewing your career regularly.

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Part 1 of our guidance on reviewing your career regularly.

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Our guidance on creating a Black Book and what to put in it.

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Chapter 2 of our guidance on presenting to an audience that has a different first language to you.

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Our guidance on family communication when you lose your job.

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Our guidance on following your boss to a new job.

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Our guidance on following your boss to a new job.

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Part 2 of our guidance on presenting to an audience that has a different first language to you.

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Part 1 of our guidance on presenting to an audience that has a different first language to you.

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Our guidance on continuing to be productive during holiday periods.

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Our guidance on resumes in 2018.

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Our guidance on attending and reacting to a Townhall meeting.

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Our guidance on getting more feedback from your boss.

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Our guidance on what to do when you have capacity to do more work.

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Our guidance on when going to HR is the right thing to do.

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Our guidance on what to do if you gain extra work after a reorganization.

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Our guidance on when and when not to leave a job without a job to go to.

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Our guidance on when not to take your problems to HR.

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Our guidance on communicating, whether you have news or not.

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Our guidance on working in a matrix - the big picture.

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Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.

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Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.

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Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.

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Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.

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Our guidance on dealing with out of hours emails.

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Our guidance on contributing to the team when working remotely.

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Part 3 of our guidance on how to talk about sensitive topics at work.

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Part 2 of our guidance on how to talk about sensitive topics at work.

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Part 1 of our guidance on how to talk about sensitive topics at work.

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Our guidance on combination profiles in the DiSC model.

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Our guidance on what to do immediately after your One On One.

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Our guidance on contributing to the team when working remotely.

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Our guidance on getting ready for a One On One with your manager.

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Our guidance on looking at our bosses behavior to assess what they want from us.

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Our Hall of Fame guidance on how to think more creatively about annual planning goals.

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Our guidance about asking questions about work you're given.

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Our guidance on getting results when working remotely.

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Decorating For The Holidays

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Our guidance on behaviors to avoid when interviewing for a job.

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Our Hall of Fame guidance on how to prepare for your review.

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Our guidance on the DiSC profile and changes to it with role changes.

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Our guidance on ensuring your network is wide enough to be helpful.

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Our resume guidance update for 2017.

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Our guidance on videoconferencing when at home.

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Our guidance on meetings for the High S's in the DiSC Model.

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Our guidance on how to use CC and BCC in email.

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Our guidance on what to do when you don't like how your boss is managing you.

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Our guidance on how to read a job ad and predict what interview questions will be asked.

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Our guidance on High S's and task management.

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Our guidance on types of mentors and why you need more than one.

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Our guidance on answering interview questions.

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Our guidance on Career Guidance Meetings.

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Our guidance on giving feedback as a candidate in a hiring process.

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Our guidance on the behaviors it takes to be more encouraging.

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Our guidance on managing Instant Messaging.

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Our guidance on what to do to become a 'team player'.

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Our guidance about what to wear during the summer heat.

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Our guidance on what to do when you don't know the answer to an interview question.

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Our guidance on what to do when you're invited to a skip level meeting.

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Our guidance on preparing for second interviews.

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Our guidance on what to do when you need experience to get a job and you don't have any.

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Our guidance on a successful informational interview.

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Our guidance on what to do when you have a new boss.

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Our guidance on turning work down when youre asked to do it by your boss.

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Our guidance on acting on negative performance communication from your boss.

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Our guidance on using single examples to answer multiple interview questions.

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Our guidance on appropriate sharing at work.

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Our guidance on sharing knowledge.

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Our guidance on what to do when you're getting interviews, but no offers.

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Our guidance on the favor economy.

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Our guidance on how High C's can get the most out of meetings.

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Our guidance on how to read a business book.

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Our guidance on using the 5 Whys technique.

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Our guidance on measuring relationships.

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Our guidance on High C's and task management.

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Our guidance on using personality 'tests' to choose a career.

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Our guidance on what to do if you have a job-hopping resume.

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Our guidance on choosing between a corporate job and a job in a start-up.

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Our guidance on how to answer the question 'tell me about your other offers'.

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Our guidance on effective meeting behavior for High I's.

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Our guidance on working out what will happen when you quit.

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Our guidance on understanding features and benefits, and how to use them.

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Our guidance on understanding features and benefits, and how to use them in your resume and interviews.

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Our guidance on answering the question: "What's the lowest salary you'll accept?"

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Our guidance on meetings, for High D's in the DiSC model.

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Our guidance on presentation interviews, when you have no advance warning of the topic, time, and so on.

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Part 2 of our guidance on excelling at phone screen.

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Part 1 of our guidance on excelling at phone screen.

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Our guidance on connecting people within your network.

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Our guidance for High I's on managing their tasks.

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In this bonus podcast, Mark comments on the recent Wall Street Journal article that featured Manager Tools.

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Our guidance on being able to give a Status on Demand (SoD) and the content of an SoD briefing.

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Our Hall of Fame guidance on how to prepare for your review.

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Our guidance on your resume if you've been in the military.

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Our guidance on what to do when people don't 'get the hint', or don't change behaviors after repeated conversations.

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Our guidance on how to analyze your job search.

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Part 2 of our Hall of Fame guidance on time management.

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Time management is a fallacy, we like to say. Time doesn't need you to "manage" it - it's been getting along just fine without you for billions of years. We can't manage time. But what we CAN manage is what we do with that time.

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Our guidance on building relationships in college.

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Our guidance on brainstorms and other situations which require creativity.

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Our guidance on balancing give and take in business relationships.

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Our guidance on how High Ds can manage tasks successfully.

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Our guidance on keeping track of information during your job search - and why it is important.

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Part 2 of our guidance on writing a good BLUF

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Part 1 of our guidance on writing a good BLUF.

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Our guidance on using college to develop workplace discipline skills.

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Part 2 of our guidance on how to use social media when searching for a job, but remaining discreet.

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Part 1 of our guidance on how to use social media when searching for a job, but remaining discreet.

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Our guidance on being more assertive and saying no.

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Our guidance on the use of names when working with others with a different mother tongue.

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Our guidance on how to succeed at paid work during your college years.

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Our guidance on peer relationships with permanent staff, when you're a contractor.

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Part 2 of our guidance on searching for a new job.

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Part 1 of our guidance on searching for a new job.

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Our guidance on using the 'mark as unread' feature on email.

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Our guidance on what to learn when you're working abroad or with people who speak a different language to you.

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Our recommendations for you if you're getting bad grades.

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Our guidance on strategic time management for contractors.

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Our guidance on working and developing relationships with interns.

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Our guidance on relationships with your peers when they are contractors.

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Our resume guidance for 2016.

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Our recommendations for deleting and archiving emails.

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Our guidance on learning the language when you are working abroad.

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Our guidance on choosing contracts as a part of managing your contractor career.

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Our guidance on developing relationships within your industry.

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Our guidance on how to structure your email so that you get the responses you want.

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Our guidance about being a better professional by looking at other people's calendars.

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Our guidance on improving internal relationships through reporting.

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Our guidance on surviving culture shock when working abroad.

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Our guidance about how to find out what it's like to work at a company.

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Our guidance on how to create emails with suppliers.

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Our guidance on an email schedule.

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Our guidance on getting deliverables at the end of every meeting.

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Part 2 of our guidance on how to read the Wall Street Journal.

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Part 1 of our guidance on how to read the Wall Street Journal.

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Our guidance on confidentiality during a role change.

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Our guidance on working with suppliers.

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Our guidance on the reasons for and the actions to take around email security.

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Our guidance on dealing with negotiation asymmetry.

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This week, we're re-releasing one of our Hall of Fame casts on considering DiSC when greeting others.

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This week, we're re-releasing one of our Hall of Fame casts on how to take notes.

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Our guidance on dealing with customers.

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Our guidance on using the pre-wire concept within your team.

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Part 2 of our guidance on the preparation steps to take before negotiating.

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This week, we're re-releasing one of our Hall of Fame casts on building a network.

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Part 1 of our guidance on the preparation steps to take before negotiating.

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Our guidance on making a proposal that someone else take part of your workload - the pre-work.

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We're proud to announce the availability of the new Manager Tools Mobile App.

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Understand how your resume is handled and adjust your expectations and actions accordingly.

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Our guidance about asking questions and expecting answers.

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Our guidance on being on time.

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The fourth part of our series on negotiation - how to handle the people involved.

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Our guidance on trying to change the things your boss is doing.

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Our guidance on purchasing stocks.

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Our guidance on preparing your resume when you're going to give it to a recruiter.

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Part 2 of our guidance on how to introduce yourself.

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Our guidance on how to introduce yourself.

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Our guidance on including dates on your resume.

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Our guidance on where to be tough in negotiations.

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Our guidance on what not to ask during an interview.

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Our guidance on how to create your resume when you didn't track your results.

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Our guidance on balancing work and your relationship with your spouse.

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Our guidance on how to start investing, and why.

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Our guidance on how to create your resume when you didn't track your results.

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Our guidance as to which results you need to track.

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The next part of our guidance on negotiation.

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Our resume guidance for 2015.

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Our guidance on dealing with whiny co-workers.

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Our guidance on having an equal number of favors given and received.

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In this guidance, we tell you how regard other's intentions and motivations.

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The conclusion of our show starting our guidance on negotiation.

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The start of our guidance on negotiation.

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Our guidance on how to answer the question 'where do you see yourself in 5 years?'

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More details about the Effecive Manager Video Course.

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Our guidance on what to do when you don't get an offer.

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Our guidance on fitting reporting requirements into your daily work.

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Part 2 of our guidance on following your passion as a means to finding your career.

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Our guidance on following your passion as a means to finding your career.

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Our guidance on what to do when you snub or undersupport an ally.

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Our guidance on communicating with your boss around personal topics.

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Our guidance on managing your personal budgets to as to support your career.

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Our guidance on starting a blog as a career boost.

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Our guidance on the first stage of managing your own projects: breaking them down into something manageable.

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Our guidance on the limits of sharing information in the workplace.

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Our guidance on answering the question 'why do you want to work here?'

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The conclusion of our guidance on using HR.

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Our guidance on using HR.

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Our guidance on what to do when you're behind on deadlines and overwhelmed.

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The conclusion of our guidance on what to do if you’re laid off or fired and have no cushion.

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Our guidance on what to do if you’re laid off or fired and have no cushion.

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The conclusion of our guidance on working out your goals in relation to those of your boss.

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Our guidance working out your goals in relation to those of your boss.

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Our guidance on making small talk before an interview.

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Part 4 of an example of our Effective Relationships Series - How to work with a boss who is a High I, if you are a High C.

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Part 3 of an example of our Effective Relationships Series - How to work with a boss who is a High I, if you are a High C.

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Part 2 of an example of our Effective Relationships Series - How to work with a boss who is a High I, if you are a High C.

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Part 1 of an example of our Effective Relationships Series - How to work with a boss who is a High I, if you are a High C.

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Our guidance on agreements made about training or other benefits.

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Our guidance on what to do when you find yourself without a network.

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Our guidance on what to do, as a job candidate, when you don't hear back from the interviewing organization.

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Our guidance on hiring interns.

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Our guidance on how to leave work on time.

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Our guidance on what do when you miss a number.

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We often hear, "Interviews are a two way street." dIn this guidance, we're going to make clear what this means.

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Our guidance on how to deal with a bully.

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Our guidance on how to act when you're 'at the table'.

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Part 2 of our guidance discussing how and when to delegate to the floor.

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Our guidance on how to accept a compliment.

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This guidance discusses how and when to delegate to the floor.

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Our guidance for resumes in 2014.

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Our guidance on what to do when you have one offer, but you're waiting for another.

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Our guidance on getting your own training.

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Our guidance on the application process in government.

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Our guidance on how to analyze your peers when going for a promotion.

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A brief message from Mark about our upcoming conferences.

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Our guidance on how to deal with the waiting period after you've asked for a raise.

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Our guidance on how to deal with your phone during different parts of your day.

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Our guidance getting promoted – knowing why before you start.

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Our guidance on the way to think about your resume: as the headlines, not the story.

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Our guidance on dealing with work when you're expecting.

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Create a digital or actual suspense file to keep track of future obligations and deliverables.

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Our guidance on how to approach your responsibilities when you want to be promoted.

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Part 2 of our guidance on how to coach yourself.

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Our guidance on how to coach yourself.

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Our guidance on getting your workout during your work day.

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Our guidance on how to ask for a raise.

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Our guidance on what to do when your boss tries to delegate to you.

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This cast gives an overview of dealing with international relationships.

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This cast gives an overview of your company email and its security.

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Our guidance on how to work out how much to ask for.

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This cast gives an overview of how and when to volunteer in order to enhance your chances of promotion.

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Our final guidance on choosing a company.

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Our guidance on how to research comparable pay.

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This cast gives an overview of what you need to do around your political situation if you want to get a promotion.

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The conclusion of our guidance on how to choose between two companies.

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Our guidance on how to choose between two companies.

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Our guidance on how to use your annual review in your promotion campaign. Promotions and pay raises don't just happen. People don't get better jobs, titles or perks because they turn up every day. The days when seniority meant something are gone, at least in the majority of organizations. If you want a promotion, you need to think of it as at least an 18 month campaign, starting with your annual review.

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Our guidance on what not to ask during an interview.

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The conclusion of our guidance on getting promoted. This is the first in a long series on how to get promoted. There is one thing you need to do above all others when wanting a promotion, or any kind of improvement in your employment situation: get results.

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Our guidance on getting promoted, part of a series.

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Announcement of Changes to the Career Tools Interviewing Series

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Our guidance on how to weight the factors involved in making the decision about which company to work for.

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Our guidance on books to read (or read again).

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Announcement of Changes to Manager Tools and Career Tools Personal Licenses

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Our guidance what specific areas to look at when looking at early openings in a rising market.

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Our guidance on getting promoted, part of a series.

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Announcement of Resume Workbook Updates

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Our guidance what other questions to ask when choosing a company.

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Our guidance on restarting relationships which have gone sour.

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Trick questions, such as 'how many baseballs does it take to fill a jumbo jet' seem to be less fashionable than they once were. Perhaps everyone has realized how ineffective they are. In case you are presented with a hiring manager who has not here is how to answer them.

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Our guidance on when to ask for a pay rise.

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Our guidance on how to separate work, family and social media.

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Our guidance on when to start thinking about being promoted.

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Our guidance on completing self-appraisals.

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Our guidance on interviewing for your own job.

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The conclusion of our podcast on choosing a company to work for based on the opportunities available.

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The sixth part of our series on choosing a company to work for: the opportunities available.

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Our guidance on dealing with your colleague’s return when you’ve been covering for them.

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Our guidance on what you do on Sunday to make your work week effective.

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Our guidance on getting a job near to where you live.

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Our guidance on dealing with bosses who are disorganized.

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How to cover a colleague’s work in their absence.

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The fourth part of our series on how to choose a company. Our guidance on reputation.

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Our guidance on team problem solving activities at assessment centers.

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Our guidance on dealing with bosses who won’t make a decision.

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Effective Relationship Product Announcement

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Our guidance on buying gifts.

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Our guidance keeping up with your industry news using RSS feeds.

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The third installment of our series on how to choose a company.

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Our guidance on how to deal with Linkedin requests.

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Our guidance on what you need to do in order to position yourself to be mentored.

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Our guidance on how to deal with specific situations on your resume which arise when you've been with a company a long time.

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The third installment of our series on how to choose a company.

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The conclusion of our guidance on how to deal with objections.

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Our guidance on how to deal with objections.

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Our guidance for resumes for 2013.

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The second installment of our series on how to choose a company.

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Our guidance on how to think about your experience and your next steps.

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Our guidance on how to have a great hotel stay.

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Our guidance on keeping in touch with classmates.

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The commencement of our series on how to choose a company.

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The commencement of our series on how to choose a company.

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Our guidance what you need to know about your colleagues' families.

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Our guidance what you need to know about interviewing on Skype.

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Our guidance on how to have a great hotel stay.

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Our guidance on what to do when in a long-term job search.

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We take 20 example resumes and give you our analysis of what they say to a recruiter.

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Our guidance on writing recommendations taking into account your boss’s DiSC profile.

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Our guidance on how to have a great hotel stay.

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We continue to work through 20 example resumes and give you our analysis of what they say to a recruiter.

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Our guidance on how to help someone you know who has or is being laid off.

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Find out about the value of Manager Tools' Conferences.

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The conclusion of our guidance on how to attend happy hour.

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Our guidance on how to attend happy hour.

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Our guidance on how to cover for your boss – the email portion.

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\Our guidance on how to use DiSC with groups.

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Our guidance on accepting offers – how not to do it!

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We take 20 example resumes and give you our analysis of what they say to a recruiter.

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Our guidance on the constituents of an offer, and knowing when you have a complete one.

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Our guidance on how to proofread a document.

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Our guidance on how to create a 90 day new job plan.

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Our guidance on accepting offers – how not to do it!

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We take 20 example resumes and give you our analysis of what they say to a recruiter.

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Our guidance on how to effectively email with people who have combination DiSC profiles.

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Our guidance documents to travel with.

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This cast gives our guidance communicating when you find yourself in a matrix.

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Our guidance how on not to disagree.

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Part 2 of our series in which we take 20 example resumes and give you our analysis of what they say to a recruiter.

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Our guidance on how to choose a book.

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Our guidance on accepting offers.

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We take 20 example resumes and give you our analysis of what they say to a recruiter.

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The conclusion of our guidance on how to make moving for your job easy.

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Our guidance how to make moving for your job easy.

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Our guidance on what to do if you think you’re underpaid.

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How to use movement in presentations.

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Our guidance on how to create a 90 day new job plan.

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Our guidance on how to deal with conflict with a High C.

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Our resume guidance update for 2012.

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The conclusion of our discussion on how to use your gestures in presentations.

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How to use your gestures in presentations.

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Our guidance on how to deal with conflict with a High S.

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The third part of our guidance on working with HR.

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The second part of our guidance on working with HR – involve HR early.

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The first part of our guidance on working with HR.

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This is the fourth part of our guidance on how to deal with bad interviewers: those who are stony-faced.

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Our guidance on the information you need to gather on your bosses.

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Chapter 3 of our series on how to find people to network with using Google.

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Our guidance on how to deal with conflict with a High I.

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Our guidance on the information you need to develop relationships.

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This is the third part of our guidance on how to deal with bad interviewers; those that talk too much.

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Chapter 2 of our series on how to find people to network with using Google.

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Our guidance on how to deal with conflict with a High D.

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Our guidance on how to create a 90 day new job plan.

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How High S’s use email, and how to effectively use email to communicate with them.

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How to give a status update when you know it’s bad news.

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How to make find new relationships to help in your job search, using Google.

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Our guidance how ensure your relationships work for you; keeping them warm.

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This is another chapter in our guidance on how to deal with bad interviewers: those that are distracted.

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At the end of the ECC conference, we give a demonstration of the four DiSC styles and how they think of and treat email. It’s a great, fun day, and email is the highlight. On this cast, we'll discuss how to approach email for a High C.

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How to use your voice in presentations.

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How to send email effectively.

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Our guidance on how to know when to end a conversation with a senior person.

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How High D’s use email, and how to effectively use email to communicate with them.

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The conclusion of our guidance on ethical behavior.

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Our guidance on ethical behavior.

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This is the first part of our guidance on how to deal with bad interviewers; those that ask bad questions.

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How to keep your current employer from finding out about your search for a new job.

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The conclusion of our guidance on how to obtain the requirements you need when working as an internal support provider.

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Our guidance how to obtain the requirements you need when working as an internal support provider.

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How High I’s use email, and how to effectively use email to communicate with them.

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Examples of what to say when you’re ‘staying in touch’.

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Our guidance how to deal with not being promoted, when your former team member is now your boss.

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Our guidance how to effectively turn down an offer.

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The conclusion of our guidance how to create accomplishments for your resume, and ten examples.

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Our guidance how to create accomplishments for your resume, and ten examples.

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The conclusion of our guidance on what to do instead of multi-tasking.

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Our guidance on what to do instead of multi-tasking.

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Our guidance on what to do when you receive a counter-offer.

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Our guidance on having a notebook and pen with you at all times, and what to do with it.

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The conclusion of our guidance on how to interview when the interview is conducted over Skype.

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Our guidance on how to interview when the interview is conducted over Skype.

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This podcast completes our discussion on how to handle your lunch hour.

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This guidance describes how to handle your lunch hour.

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This cast gives our guidance on how to deal with role-play exercises in assessment centers.

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This cast gives a guide to reading non-fiction with the aim of enhancing your career.

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Mark recently had a chance to sit down and talk with Jim Collins about his most recent book, Great by Choice. You won't want to miss it.

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This cast gives a guide balancing your professional countenance with your community relationships.

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This cast gives a guide for when to develop the relationships you identified in the Developing Internal Relationships – The Where cast.

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This cast gives a guide for when to develop the relationships you identified in the Developing Internal Relationships – The Where cast.

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This cast gives examples of cover letters for particular roles.

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This cast gives our basic guidance on dealing with Assessment Centers.

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This cast concludes our guidance on how to use job boards as part of your search.

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A short (8 min) extra cast where Mark introduces the Coaching Dilemma and solicits YOUR responses. What do you think is the correct answer to the dilemma?

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This cast gives our guidance on how to use job boards as part of your search.

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This cast concludes our discussion on a framework for looking at where you need to develop internal relationships.

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This cast gives a framework for looking at where you need to develop internal relationships.

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This cast concludes our updated resume guidance for 2011.

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This cast updates our resume guidance for 2011.

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This cast gives our guidance on how to create a trip folder.

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This cast gives our guidance on finding a recruiter.

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This cast concludes our guidance on answering illegal interview questions.

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This cast gives our guidance on answering illegal interview questions.

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This cast concludes our guidance on how to effectively anticipate in order to assist someone more fully.

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This cast gives our guidance on how to effectively anticipate in order to assist someone more fully.

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This cast concludes our guidance on how to stay up to date on what's going on in your company.

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This cast gives our guidance on how to stay up to date on what's going on in your company.

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This cast gives our guidance on introducing people.

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This cast gives our guidance on how to make an initial change in your behavior once you understand DiSC.

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This cast gives our guidance on what is the same and what's different about internal interviews.

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This cast helps you word your request to your network for help with looking for a new opportunity.

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This cast helps you deal with the moment when your boss is angry with you.

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This cast tells you what to take notes on in your first week in a new job.

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This cast concludes our guidance on how to effectively work with your manager when he or she is geographically distant from you.

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This cast gives our guidance on how to effectively work with your manager when he or she is geographically distant from you.

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This cast concludes our guidance on how to give an update in a staff meeting.

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This cast gives our guidance on how to give an update in a staff meeting.

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This cast concludes our guidance on what to do when you're about to be or have been fired.

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This cast gives our guidance on what to do when you're about to be or have been fired.

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This cast concludes our guidance on how to prepare for the coming hiring market upturn.

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This cast gives our guidance on how to prepare for the coming hiring market upturn.

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This cast gives our guidance on what to do when you have to attend a team building event.

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This cast concludes our guidance on how to write a job advertisement.

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This cast gives our guidance on how to write a job advertisement.

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This cast gives our guidance on when to arrive for an interview.

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This cast gives our guidance on how to finish a conversation.

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This cast helps you start to plan to create a presentation.

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This cast gives our guidance on what to prepare for your interview.

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This cast helps you be more efficient in following up.

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This cast concludes our conversation on helping you deal with the situation when your boss finds faults with your work.

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This cast helps you deal with the situation when your boss finds faults with your work.

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This cast gives our guidance on what you do while you wait in reception for an interviewer.

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This cast helps you deal with meeting a member of the business who is two or more levels above you in the organization hierarchy.

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This cast gives our guidance on developing your career using your network

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This cast gives our guidance on how to conduct yourself during an interview.

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This cast gives our guidance on what to take to an interview.

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This cast helps you create a development plan for yourself.

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This cast gives our guidance on dealing with a bad review.

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This cast helps you work from home in a professional way.

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This cast helps recent graduates develop an effective resume.

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This cast gives our guidance on dealing with a personal crisis which is affecting your work.

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This cast gives our guidance on dealing with a personal crisis which is affecting your work.

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This cast helps you deal with co-workers who are not "pulling their weight"

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This cast concludes our guidance on what to have on your desk at work.

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This cast gives our guidance on what to have on your desk at work.

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This cast concludes our guidance as to the actions to take when your boss resigns.

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This cast describes our guidance as to the actions to take when your boss resigns.

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This cast tells consultants and project managers how to create a resume.

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This cast tells you how to manage your voicemail on a daily basis.

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This cast concludes our updates to our resume advice for 2010.

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This cast updates our resume advice for 2010.

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This cast gives our guidance on what to do when asked about your GPA.

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This cast concludes the discussion of our recommendations on what to do when preparing logistically for a presentation at hotel or offsite location.

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This cast continues the discussion of our recommendations on what to do when preparing logistically for a presentation at hotel or offsite location.

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This cast recommends what to do when preparing logistically for a presentation at hotel or offsite location.

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This cast gives our guidance on how to deal with conflict with internal support providers.

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This cast tells you how to prepare for a meeting.

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This cast completes our series on how to create and use a Career Management Document as a key part of your career management system.

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This cast tells you how to create and use a Career Management Document as a key part of your career management system.

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This cast describes how to decide which jobs to apply for.

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This cast describes how to deliver effective customer service by over-communicating.

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This cast describes two simple communication behaviors to help determine roughly what someone's DiSC profile might be.

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This cast describes how to effectively handle getting feedback through a 360 degree review.

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This cast concludes our series on how you can approach your manager in order to get training budget.

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This cast describes how you can approach your manager in order to get training budget.

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This cast recommends what to do before, during and after any conference or training you attend.

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Career Tools highly recommends internships for college students. In this cast, we conclude our conversation on why, and how to make the most of the experience.

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Career Tools highly recommends internships for college students. In this cast, we tell you why, and how to make the most of the experience.

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The conclusion of our discussion on getting started with LinkedIn.

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LinkedIn is an essential career tool. We're going to explain the first steps you must take to create your profile, and ways of using LinkedIn to support your career.

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This cast describes how to engage the person sitting next to you when you are traveling professionally.

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In this cast, we conclude our conversation on giving a decision briefing to your manager.

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This cast describes how to give a decision briefing to your manager.

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This cast recommends what every professional ought to know about your organization's basic financial health.

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This cast describes how to determine your boss's preferred communication style, and how to be more effective knowing it.

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This cast describes how to ask for advice, and increase your chances of not only being successful in obtaining advice from this person once, but many times.

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This cast describes Career Tools' recommendations for how to attend a meeting when your boss asks you to go in his/her place.

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This cast concludes our conversation on how to change jobs between states, countries or industries.

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This cast explains how to change jobs between states, countries or industries.

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This cast concludes our Career Tools' recommendations for textual communications on portable devices.

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This cast describes Career Tools' recommendations for textual communications on portable devices.

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This cast concludes our conversation on recommendations for what to do when you make a mistake.

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This cast describes Career Tools' recommendations for what to do when you make a mistake.

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This cast concludes Career Tool's recommendations for answering questions about your career history.

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This cast describes Career Tool's recommendations for answering questions about your career history.

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This cast describes the importance of external interviewing in career management, and how to begin to handle the interview.

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This cast concludes our conversation on how to choose the right chart for your data and message in a presentation.

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This cast describes how to choose the right chart for your data and message in a presentation.

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In this cast, we conclude our recommendations for being effective at a Career Fair.

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This cast describes Career Tools' general recommendations for being effective at a Career Fair.

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This cast concludes our conversation on when it's okay to disagree with your boss, and how to do it.

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This cast describes when it's okay to disagree with your boss, and how to do it.

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This cast describes what to expect of our bosses when it comes to confidentiality of our communications with them.

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This cast concludes our conversation on how to dress when giving presentations.

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This cast recommends how to dress when giving presentations.

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This cast is another in the series of how to answer the big 4 questions that recruiters ask.

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This cast continues the series of the four questions recruiters will ask you with the second question: "what are you looking for?"

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The conclusion of our discussion on how to effectively conduct Meeting Breaks.

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This cast describes how to schedule and how to action breaks in meetings.

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This cast recommends keeping an ongoing Delta File of changes you will make in the future.

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This cast recommends that Generation Y professionals keep their parents out of their careers.

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This cast describes how to effectively answer the "What's your current situation?" question from a recruiter.

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Part 2 of our conversation on the basics of Airline Travel.

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This cast makes some basic recommendations regarding airline travel for professionals.

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This cast concludes our conversation on the Midyear Goals Review.

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This cast recommends reviewing our annual performance goals at midyear.

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This cast describes how to manage your seating on airlines, because it matters.

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This cast describes how to be effective when you are one of several speakers to a larger audience.

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This cast recommends changes to resumes based on the 2009 hiring market and beyond.

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This cast explains a simple way to stay in touch with your professional network.

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This cast explains a simple application of DiSC Behavior on greeting others.

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This cast explains how to respond to the announcement of impending layoffs at your firm. This is a long overdue cast, based on comments we get by email and on the forums. Far too many of us respond POORLY to an announcement or rumor of impending layoffs where we work. In fact, it's worse than that . . . MOST of us respond TERRIBLY, and HURT OUR CAREERS in doing so. But there's a better way, and there's a playbook to follow, and guess what? Career Tools has it, and that's what this cast shares.

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This cast explains how to respond to requests for 360 degree input. 360 reviews are a powerful - and growing - part of the Human Resources toolbox. They help leadership teams find out what managers and other professionals "really" are like based on input from the people most likely to "know" them: their boss, their peers, and their directs (if they have any), and in some cases other related personnel. Why NOT ask the consumers of a manager's behaviors whether or not he is a good manager? Unfortunately, 360 reviews, as powerful as they are - and done well Manager Tools strongly recommends them - they are fraught with danger. Here's how to navigate them successfully.

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This cast concludes our conversation on Press Relations.

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The Internet and the explosion of communication media and media forms and software have changed the way most of us in our careers will interact with the press. All of us need some simple guidelines for our relationships with the press, if for no other reason than risk mitigation. We have a lot of straightforward ideas to share, some of which will surprise many of our listeners. Think about that: simple straightforward guidance that surprises...a clear indication that attention must be paid.

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The conclusion of our conversation on Audio Visual Equipment Use.

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In this cast, we're going to describe how to use the two most common audio-visual tools: slides and flip charts.

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This cast explains how to handle exit interviews.

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Part 3, and the conclusion, of our series on Attention Management - Distractions.

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Part 2 of our series on Attention Management - Distractions.

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Most of us do a poor job of managing our time - whoops, that's managing our priorities. None of us actually manage time, right? Time can't be managed. But what we DO with our time we CAN manage. One way we manage our priorities is we choose to schedule those things that we believe are in line with our priorities. An example of that is putting meetings on our calendars that help us accomplish our projects and responsibilities. Makes sense. When we schedule a meeting, we're saying, this is worthy of my attention. We're managing what we attend to, we're managing our attention. But unfortunately many of us, no matter how good we are at scheduling those things to which we wish to attend, also are terrible at managing those things that distract us from our priorities. But if we're going to have plenty of time for what we want to accomplish, we better not only schedule things well, but we ought to avoid distractions. And most of us are terrible at that. This cast recommends specific actions to take to reduce the pain of distractions on our effectiveness.

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It seems that a lot of people still don't realize that we're all managing our own careers now. Yes, your organization has some say and power in the equation. But that ability to influence our choices is often misunderstood as managing what job we're in, why we're in it, and what other jobs we can have.

And one of the situations that confuses us is when our organization asks us to interview for a job without us applying for it. Maybe we really want the job, maybe we would have never considered it. But when they ask US - when the COMPANY seems to know more than we do, and we don't know what the invite MEANS ... it's confusing. And that's why Career Tools is here: to explain what to do and why.

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In this cast, we finish our conversation on how to work with an angry and demeaning boss.

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In this cast, we continue with part 4 of our conversation on how to work with an angry and demeaning boss.

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In this cast, we continue with part 3 of our conversation on how to work with an angry and demeaning boss.

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In this cast, we continue our conversation on how to work with an angry and demeaning boss.

In case you missed it, here is part 1 of the series: Bad Boss #1 - The Angry and Demeaning Boss, Part 1

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This cast explains how to work with an angry and demeaning boss.

We wish we didn’t have to do casts like this, but angry and demeaning bosses are a fact of life. And, for most of us, it doesn’t matter how great a boss WE are if we WORK FOR someone who is angry, demeaning, and generally unprofessional. Despite our recommendations to focus on your team, because that’s where the leverage is, OUR boss still exists. And if she’s a jerk, we’ve got to adapt. Here’s how.

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This cast recommends a simple approach to speed up your fitting in to a new organization and role.

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This cast explains how to improve an especially important relationship during economic downturns: your boss's peers.

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This cast explains how to handle gossip in the workplace.

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This cast describes a recruiting “technique” called the “Dangle”, and how to combat it.

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This cast explains the SECOND most important behavior or habit to ensure your success as a project team member.

It’s one thing to manage a project. But far more of us are ON projects, not managing them. How can we do this while still getting “all of our real work done”?

We have a series of recommendations – this is the second one. ;-)

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This cast explains an effective way to maintain relationships with professional recruiters.

In today’s slow economy, we don’t want to NEED a recruiter and then discover none of them remember us. Almost no one but smart senior executives reach out proactively – but you can do it too. Here’s how.

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This cast describes the reasons why leaving your company or industry in a downturn CAN be a bad idea, and recommends options to consider in those situations.

Too many professionals fail to realize that leaving their company or industry during a downturn has a long-term consequence – executives are expected to have experience navigating all the way through a slowdown.

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This cast explains an important career search question, and how to answer it: "What do you want to do, and where do you want to do it?" You're going to be asked this question, and you have to know how to answer it, without limiting yourself. It's one of those fleeting career moments whose outcome is defined likely BEFORE the moment arrives.

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This cast makes the case for the most important thing you do at the beginning of your professional life: get good grades in College/University.   This is the first in a series of what surely will be many Career Tools casts about college and university as preparation for one’s professional adult life. As with so many other [...]

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This cast describes a simple way to handle the interviewing question, “What’s your location preference?”

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This cast describes a way to approximate One on Ones (O3s) with your boss.

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This cast describes your initial communications with a friend or associate whose career is at risk, for whatever reason. We read in the Wall Street Journal this week about a bank failure in the US due to the mortgage/debt crisis the markets are facing. As it turns out, we have several Manager Tools members there, [...]

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Manager Tools will present a FREE, one day Career Crisis Skills Conference, on 18 October, to help those affected by the financial and credit market troubles. We will conduct the training/seminar at the Marriott East Side in Manhattan (map, sw corner 49th and Lex), from 9 a.m. to 5 p.m. There will be room for 300 attendees [...]

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This cast describes steps to take when you realize early in a job that you don’t like it. One of the things that has changed as individuals have had to take over their own career management is more mistakes made by younger professionals. Years ago, larger organizations had a more complete HR approach, and managed their [...]

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This cast describes a simple verbal tool for addressing tension, conflict or other ineffective emotions in the workplace. Mark has finally gotten around to writing this cast down! Every time Mark teaches this technique to an executive or manager, he turns to Mike and says, “we gotta make this a cast.” And then he doesn’t. When [...]

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For years pundits have been predicting that technology (videoconferencing, etc.) will lead to the decline and death of business travel. We here at Manager Tools don’t agree. We're human, and humans do better with face to face connections to ensure a complex project does well.

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In this cast, we cover part 3 of our conversation with John Lucht, premier executive recruiter and author of "Rites of Passage".

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In this cast, we cover part 2 of our conversation with John Lucht, premier executive recruiter and author of “Rites of Passage”. Note: John’s website can be found here: RiteSite.com

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In today’s cast, we conclude our conversation on Myspace and social networks. As always, if you’re new to Manager Tools and haven’t listened to the first part, you may wish to go back and listen to that first.

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We have a special treat for you … as a matter of fact, today we’re publishing the very first podcast with someone other than Mark and Mike. Mark and Mike recently had an opportunity to meet with John Lucht. In this show, you get to hear the first part of the 90 minute interview. If [...]

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This cast gives guidance for managers’ use of Social Networking Sites like MySpace and FaceBook. If you’re one of our younger listeners, members, or premium subscribers, with less than 5 years in the workforce, chances are you have a MySpace or a FaceBook page. You stay in touch with friends, let people know what you’re [...]

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This cast tells you how to handle requests for your references when engaged in a job search. Even though “References Available Upon Request” is no longer a good idea, reference CHECKING is on the rise and will only increase in the coming years. It seems like since resumes don’t include the age-old line — the why [...]

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We’re all in meetings all the time, right? So how come there’s not an instruction manual? We all complain about them. But no one seems able or willing to do something about it. We will. We shared - 3 years ago - our recommendations on how to RUN an Effective Meeting. [...]

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This show describes a couple of simple techniques to help you remember people’s names. Whether we like it or not, other people are part of our professional lives. And, as Dale Carnegie sagely noted, “A person’s name, to that person, is the sweetest and most important sound in any language.” But how to remember [...]

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This podcast is the second of two on the subtleties associated with being interviewed during a meal.

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This podcast details all the subtleties associated with being interviewed during a meal. We have NO EXCUSE for why we didn’t do this podcast 2 years ago. We get this question all the time, so much so that we’re making it part of the standard weekly show rather than restricting it to the interview tool. [...]

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This cast updates one of our most popular casts Your Resume Stinks [October 31, 2005] with learnings from our community and some timely recommendations regarding recent trends. And, in this cast, we make a very exciting New Product Announcement!

The Link: Manager Tools Resume Service Description

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This cast explains how to introduce one person to another in social and business settings. We surprised some of our members a couple of years ago when we included podcasts on how to attend a party, and how to introduce oneself to someone else. Some saw this as “etiquette”, which the modern business world had, [...]

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This week, we conclude our conversation on the Manager Tools Annual Layoff Immunization Guidelines.

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We received lots of comments and email regarding our show regarding the first rule of layoffs. While our recommendation struck some folks the wrong way - “finances rule??” - those who HAD been laid off told us we were dead solid perfect. The fact is, we did not expect three years ago to get [...]

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This cast describes a simple way to handle a group interview. Interviewing is one of the real tragedies in most companies. It’s so easy to do it well (once you get over the Horstman Curve), but so few are willing to take the time. Oh, sure, everyone wants to complain about lousy output (low [...]

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This is the second of our casts that describe our recommendations about calendar management.

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This cast describes the first of our recommendations about calendar management.

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This cast reveals the most important concept a laid off manager must know: Finances Rule. it is the first in a series designed to help both prepare for and navigate through a layoff. Most of us fear being laid off. It’s a good fear to have, frankly - being laid off is a difficult [...]

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This cast describes how to leave an effective voicemail. If you’ve ever gotten a voicemail which sounded like, “[your name], this is [their name], call me,” you know why we’re doing this cast. Phone manners have been steadily decreasing for decades. When boys used to call for Mark’s daughter Kate, they would slouch verbally through, “Is [...]

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In this cast, we describe how to be effective in everyday conversations.

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This cast describes how to answer the interviewing question, “Describe Your Leadership Style.” This is perhaps the third most important interviewing question, after, “Tell me about yourself,” and behavioral questions. It can be a tough one if you haven’t done some thinking about how you lead and motivate others, and why others perform well when [...]

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Today, we cover the 2nd in a two-part series on Horstman’s Wager. Last week we covered the basics as to why “Playing the Game” doesn’t work … today we get into the details of the dreaded Horstman’s Wager MATRIX. During the show, we refer to the printed matrix included in the slides for [...]

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This cast is about interview preparation, and the need for ethics and candor during the process. We’ve been pleased by the demand for our interviewing product - close to 1,000 purchases so far, and the early feedback has been quite powerful. If you would like to read what folks are saying, you can see that [...]

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More and more, companies are using psychological and behavioral tests as pre-employment screening devices. They supplement their interviewing processes in order to ensure less false-positives.This is wise, in our judgment, based on what we see of interviewing. Too many companies don’t screen rigorously enough, and have started enlisting more cerebral and/or technical techniques [...]

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This cast describes an effective way to take notes. If you go to meetings all the time… no, wait. BECAUSE you go to meetings all the time, you need an effective way to take notes. There are certainly a LOT of different ways to do so, but if you ask a hundred or so executives, [...]

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Today, we finish up our two part series on writing effectively.

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This cast teaches how to improve your writing quickly.

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We’ve talked about thank you notes hundreds of times. They are fast becoming a nearly lost art. That’s too bad, because they are always appreciated. We know too many managers and professionals who keep them for years! Mark often talks about the basket under his desk full of cards, which [...]

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Mark recently blogged about the crazy advice being given - by the Wall Street Journal! - about how to handle the perennial interviewing question, “Tell me about a weakness.” He was stunned by how wrong some of the suggestions were, as well as the implication that a clever interviewee could trick the interviewing manager [...]

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We’ve talked about the importance of interpersonal skills before, with casts on handshakes and meal etiquette. While for many, they might not sound like managerial subjects, the fact is that career management skills are part of the modern manager’s repertoire. And, as surely you’ve read, business gets done at dinner, at parties, at [...]

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Well, once again, we’re barely getting this out in time to call it an October cast. But, I think you’ll find it worth the wait. This month, Mark and I want to share a cast from our upcoming Interviewing techniques product. This particular cast is one out of 14 casts on Interviewing. [...]

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You’re a manager, and that makes you human. You’re human, and that makes you mess up. You mess up, and that means you apologize. It’s really that simple. So how come no one seems to apologize anymore? Unfortunately, for all kinds of reasons, the art of apologizing has fallen from favor. We [...]

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In a previous cast, we talked about how many managers don’t understand the importance of taking recruiters’ calls, and walked through step by step (hey, this is Manager Tools) how to handle those calls. What to say, and what to learn, and how to proceed. But there’s another side to the recruiting relationship, isn’t [...]

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Most folks just don't realize HOW important resumes are, and not just as pieces of paper. In our Resume Cast (Your Resume Stinks), we talked about the PURPOSE of resumes: to create an interview. Now just imagine...wouldn't it be great if its value didn't end there? It doesn't! yes, the resume itself gets you the chance to sell yourself, but buried in the resume are the PERFECT seeds of success, if you've followed our guidance. Listen in to an interesting cast about how your resume and your interviews can be perfectly connected.

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Can there possibly be anything more to say about business meal etiquette? Yep! Today we conclude our 2-part series on Meal Etiquette.

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Good business practice demands good relationships - with customers, suppliers, team members, and bosses. And good relationships usually means breaking bread together. So, are you up to speed on how to have a business meal? Or even worse, HOST the meal yourself?You are? GOOD! Then you already know when to start talking business, and whether it's different at breakfast, lunch and dinner. You know how much alcohol to drink, and how many glasses of wine there are in a bottle. And the ideal way to pay for a meal, or what to do when the check comes. If you know all THAT, then we bet you also know where to seat your guests, and yourself, whether there are 2 or three of you. And, of course, what to order, and what NOT to order. Soup, you say? NO.And if you're not sure... that's why there's a Manager Tools podcast covering all that and more.

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Today we cover the 2nd part of our series on Preparing For Your Review. After you've listened to the podcast, I think you'll agree that if you follow this simple process you will be in a position to not only get the best possible review possible this year, you will also have all the information you need to improve your performance (and your next review!) over the coming year.

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Today's show is the third and final part of our series on resigning. If you have to resign, distinguish yourself my resigning professionally. With the completion of this series, you now know how!

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We spent a lot of time at the end of last year talking about how to write someone else’s review.What should you do to prepare for your own?Think of it this way. Suppose you had three folks working for you, and one of the three spent a couple of hours over the previous months preparing for their time with you. They had reviewed the entire year, prepared better information for you for their review, and had taken their time writing their self-evaluation, including specific data to support their points.Wouldn’t that be impressive? If there were a close call to be made, might it go in your direction?In this cast, we walk you through everything YOU need to do to prepare for YOUR review with YOUR boss.And if you think it’s too early, think again – the timeline is THREE MONTHS! ;-)And, by the way, during the show we promised a couple of things. You'll find all of these in the Manager Tools website under Tools section under Preparing for Your Review Documents (http://www.manager-tools.com/preparing_for_your_review_documents/). 1) A complete transcript of the entire show 2) A Powerpoint presentation (in PDF form) with a detailed outline of the review preparation process 3) A detailed note-taking form to guide you through the process. Folks, no note-taking required ... we've done all the work for you. As we discussed on the discussion boards, these are examples of what you'll get with our premium membership program ... which will be announced shortly!Note: So everyone can get a look at the documents associated with this podcast, we're making this month's member-only cast available to ALL listeners. Enjoy!

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Today, we follow-up with part 2 of our 3-part series on Resigning. Usually not a lot of fun contemplating, and certainly no more fun executing. However, IF you have to do it, there IS a professional way to resign. You CAN leave your job and feel good about HOW you did it, AND leave a great impression on the way out. Now, how often does that happen in your workplace today?

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Today's show is an interesting one ... At least once in your career, and perhaps as many as five times, you're going to have to resign from a position. And this is another one of those tasks or responsibilities that no one talks about, no one knows how to do, and therefore many do it poorly. It's not hard to do well, and in this series of casts, we make it a simple step by step process. If you're thinking that you already know how, consider that we recommend you need SIX WEEKS to do it well.

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Today we cover the second in our 2-part series on mentoring. Also, June 26th represents the 1-year Anniversary of Manager Tools. We previously discussed having a special second part of today's podcast where we would discuss our thoughts about this last year, as well as discuss our plans for the coming year. Unfortunately, the "discussion" was an hour long! So, rather than bundle it with this podcast and create an incredibly large download, we will release an additional podcast in the next day or two with that discussion. Look for it in your podcast player of choice shortly!

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Every week, we get questions about people's resumes on the discussion boards. Our resume casts are some of the most wanted of all our work. It's pretty obvious that more and more folks are tuned into their own careers, and how to manage them. That's a good thing, as we've said before, because no one else is managing it for you. And, because so few people manage their careers at all, it only takes a little to get a competitive advantage.

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Today, we cover the second in a two-part series of podcasts on Time Management.

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The first of two podcasts on Time management.

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If you're a manager, don't think for a moment that someone else is managing your career. Those days are long gone. YOU are managing your career. What you do - not only in job skills, but also in what we call "Transition Skills" - will be the primary determinant of your career success. You're not going to have the richest, most rewarding series of roles and opportunities by allowing someone in HR to know enough about you to get you where you need to be. And succession planning won't save you either.

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The hand shake is the most important professional greetings in the world today. There are many cultures in the world, and there are places to bow, and places to hug, and places where cheek-kissing is perfectly appropriate. The handshake, though is the preferred greeting for most of our audience.

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Last week, we discussed the "Listening" side of communications. This week, we cover the other side, the "Responding" side. Of course, responding when you're in agreement is the easy part. However, how do you respond when you disagree or there is potential conflict? That, my friend, is what this week's podcast is about!

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We talked recently about managerial communications, looking at the various ways you as a manager can deliver your message and the organization's messages to your team. There's more to talk about there, but we're going to tackle a different type of communication this time.

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In this special podcast for our registered subscribers, we're going to share our first set of recommendations in self-development. We believe that you cannot consider yourself an effective, professional manager unless you engage in regular reading. To that end, we have a suite of recommended reading, both periodicals and books, and some suggestions on how to fit them into your schedule.

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This week's podcast addresses a topic that many of you might be surprised about: your resume.

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Got Email? Of course - what manager doesn't? We know managers who get 200 (or more!) emails every day. Email is a necessary evil in the corporate management world, and highly effective managers know how to get the most out of their email WITHOUT spending too much time on it. In our latest podcast, we talk about how to make your technology work for you, and how you can spend less time on email while getting more done.

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Mike and Mark discuss a friend's stalled technical career. What's the secret to reinvigorating his career?