Education and Development Podcasts: Recent Episodes
ML Education and Development
This feed is your source for American National Coast to Coast and The American National Focus Markets Podcast. Subscribers to this feed will receive updates every time a new program is posted. We hope you enjoy our shows.
Why is cyber coverage important for your clients, and what’s new in the coverage offering? Join us for an interview with HSB’s Cyber Product Manager, Eric Hendricksen.
Learn about what's new at Professional Seminar this year, and what you can expect to walk away with!
Looking for ways to have a better booth experience at community events? Tennessee Agent Jordan Greer joins us to talk about his success and his methodology for working booths in his community. Jordan shares tips and ideas for getting started in this space if you’re new or it’s been a bit since you’ve hosted a booth.
Struggling to get into an Ag market with no agricultural background? So often our podcast guests who are success in Ag tend to have some sort of farming background. That’s not the case with this guest!
We’ve got Agent Heather Matheny on the pod this month coming to you from Salem, Oregon. Heather worked in the bridal magazine industry for over 20 years before coming an American National agent. She has been highly successful in the Ag space and completely self-taught. Heather shares her tips for those looking for Ag opportunities and prospecting.
We've got our head on a swivel, and we're feeding the machine. Join me as a chat with a member of the NEW Field Training Team, Vallery Eisenmann, Sr. Field Training Consultant. Vallery talks about the importance of prospecting and provides ideas for those in a prospecting slump. She also shares her advice on fact finding and target marketing. It's back to the basics in a good way!
We’re celebrating National Women’s Small Business Month on the podcast by featuring two successful females who are part of the American National team, MLGA Carol Norman & Agent Regina Lewis. Their advice isn’t necessarily gender specific! This episode is for anyone looking to focus more on their business. Join us as Carol and Regina share their tips and knowledge on what it takes to connect with customers and run a business.
We've reached the last episode of the 2023 LIAM podcast series. This week we're focused on delivering the promise. Peggy Turner, Manager in Life & Annuity Claims, wraps up our LIAM series with valuable information direct from the Claims Department to you, our field force.
We talk about some misconceptions surrounding accelerated benefits claims, the importance of the claims/field relationship, tips to assist with claims and the common 2023 theme to share stories.
We're back with episode #3 of our 4-part LIAM series. The stories continue. Agent Jason Johns shares a story where he simply asks about the price of coffee which turns into a life policy sale, and we learn about the importance of accelerated benefits. Continue listening for a very personal story shared by one of our new agents, Shelley Freedman, who talks about the very direct impact life insurance (or lack thereof) has made on her life.
We're back again with Week 2 of our LIAM series! Listen in as Andy Olson and Beth Hebert share their personal stories about how life insurance has impacted them and tips on handling objections.
We're celebrating LIAM by releasing a new podcast episode EVERY MONDAY during the month of September. This is our first installment of our four-part LIAM series.
Learn more about what LifeHappens.org can offer as you prepared for LIAM. Julie Holsinger with Life Happens talks about all the resources they have available to you on their website. The theme this year ... Life Insurance for Anyone Who Lives.
Find all the goods at LifeHappens.org!
There are also resources available to you in Brand Muscle and Hearsay!
Brand Muscle Flyers/Digital
- Life Insurance: For Anyone Who Lives Flyer
- Barmoeter Millennials and Gen Z Flyer
- Coleen Stokes Story Flyer
- 20 Years Facebook Cover
- 20 Years LinkedIn Cover
Hearsay Posts
- A Hearsay social media campaign consisting of the majority of posts from the 2023 campaign
- 4 standalone LIAM posts to choose from
A device that can help prevent electrical fires? YES! Ting is here to prevent losses and the traumatic experience of a house fire. First, Ron Hocutt, Agent in Ellington, CT, shares his advice on selling the product and talking points with SFP customers. Then join me for a chat with Bob Marshall, Co-founder & CEO of Ting. Bob speaks to the technical workings of Ting and feedback they hear from customers.
Just like a Smart Watch measures the overall health through the heart, Ting measures the residence’s health through the electrical system.
Looking for more help on Ting? Check out this link!
SFP 10 Residential Policy - Ting Sensor & Service Program - Overview (americannational.com)
Grab your Sherlock Holmes hat and magnifying glass! We’re investigating insurance fraud. The P&C Special Investigations Unit (SIU) is in-studio to help you spot fraud and build a better book of business. We cover topics such as:
What is SIU
Why we fight fraud
Tips to help agents identify red flags
Impacts on the customer experience
This month we continue our Focus Market discussion with Melanie Rider, Agent in Vancouver, Washington, and Kurt Allender, Field Specialist in the Northwest Region. Melanie was featured in a Wins from the Field marketing article for a Retail Nursery Garden Center account. She also has a passion for wineries, which we discuss!
We cover other topics like ...
- Support/teamwork in large accounts and focus markets
- Understanding the prospect’s motivation
- Common challenges and how to overcome those obstacles
- Motivation to go for it!
Brand refresh exclusive interview! Listen in as I chat with Scott Campbell, Sr Vice President, Chief Client Officer, about the brand refresh. Learn the why behind the decision along with details about the new logo and color selection. We dig into how this new logo will help us with our company vision. You don't want to miss this one!
Professional Offices, Beauty Shops, Contractors, Beef Cattle … we’re talking targeted focus markets! Michael Dent, MLGA in Piedmont, South Carolina, and Alan Bunch, Sr Field Specialist in the Southeast Region, join me on the podcast to offer their knowledge and advice for prospecting and building our target markets. We cover:
Alan’s process for introducing target markets to interns
The importance of building target markets
Tips on how MLGA’s can support their agents
Advice on prospecting
Designation recommendations
We’re back with more annuity knowledge! This episode features a leader in annuity sales. Join us as we talk with Elizabeth Jacoby, Agent in Haslet, TX, former Agent of the Year. Elizabeth shares her passion for annuities and retirement planning. We cover topics like …
Why this is an important product
Prospecting clients
Importance of fact finding
Debunking the reputation of annuities
Importance of the RICP designation
Our Claims Department is back again! This time we’re chatting with Mike Woodbridge, Director in Auto Claims. The days of getting estimates from multiple auto body shops are gone! Tune into this episode to learn more about:
· Recent changes in the auto industry
· Vehicle damage inspection methods
· New inspection technology
· CAT and storm responses
· Perks of the ACE Endorsement
Let’s get down to the basics of annuities. Get to know Wayne Cucco, AVP Multiple Line Advanced Sales, who happens to be your number one resource on annuities and our products. Want to help toward the company vision of being Top 5 in annuities?
Listen in and learn:
What is an annuity?
Difference between fixed and indexed annuities
Importance of fact finding
How our products standout compared to competitors
Overview of our annuity products
It’s all things claims with Shane Herrera, Vice President P&C Claims, and Tim Benson, AVP, P&C Claims. This month we’re highlighting the Property Claims Division. Tune into this episode to learn more about:
· Recent changes in the Property Division
· Roles and responsibilities of the claims representative
· How the role of the Agent is important in the claims process
· Why we use independent appraisers
· Catastrophe responses
· Hypothetical “would this be covered” claims questions
For folks not in our industry, insurance is often seen as complicated. Customers pay premium on a policy and for coverages they might not understand. Dustin Held, Agent in Spartanburg, South Carolina, came on the show this month to share the importance of educating our clients on their coverages and how this practice can positively impact your business.
Listen in to learn about …
The importance of explaining coverages and limits
How to have a “no competition” mindset
Examining your office hours and why
Tips on tracking Action Queue items
Seeking feedback from clients
Join me in my conversation with Jodi Williams, Agent in Columbia, MD. Jodi is giving us the inside scoop on prospecting Funeral Homes, and her tips for working with these types of businesses.
Come prospect with us! We're chatting with AC Vanraden, Agent in Hawley, MN, and Vallery Eisenmann, Sr. Ag/Commercial Field Specialist. AC shares his advice for prospecting potential Ag clients while Vallery talks about the importance of keeping your head on a swivel and what the Field Specialists can do for you!
Let’s prepare to Reconnect, Reset and Realize with Event Planning and Operations Manager Melissa Poor. We’ve got all the inside scoop on what to expect at Professional Seminar 2023. I hope you bring your safety goggles because we’re diving into the chemistry of this get together!
We’re back with the second half of our conversation with Keldon Stubbs, Agent in Richfield, UT, as we continue our IUL discussion with him and Senior Life Insurance Specialist, Chip Talbot.
This is Part 2 of our two-part episode. This is a continuation of our conversation from Part 1, so if you haven’t listened to Part 1 already, we highly recommend you hop over to Part 1 before tuning into Part 2.
Welcome to 2023! We’re kicking off the year with a focus on one of our Company’s Visions: Becoming one of the industry’s Top 10 in Universal Life. Tune in as we chat with Keldon Stubbs, Agent in Richfield, UT. With nearly 60 paid life apps in 2022, Keldon shares his practice to simplify the IUL while discussing the benefits of this product for our clients. We also have a special second co-host, Senior Life Insurance Specialist, Chip Talbot!
This is Part 1 of our two-part episode. Part 2 will be released next week!
Listen in as I talk hay farm operations with Kingman, Arizona Agent Lisa Carter. This episode also features Josh Jordening, Field Specialist, and Jonathan Yatrakis, Sr. Underwriter. Join us as we chat about the teamwork needed to land a large account.
We're going to the Farmer's Market with Kelly Cathcart, Agent in Cottonwood, AZ. Listen in to hear Kelly's story of resilience and her tips for cross selling a book of business. If you're looking for advice on how to pivot, this is the one for you!
If branding and marketing has been on your mind, this is the one for you! Listen in as I chat with Erin Lawrence, Sr. Marketing Specialist, Ashley Swegle, Agent in Camdenton, MO, and Nic Eskew, Agent in Casper, WY. Erin shares all the details about the Media Buying Program while Ashley and Nic talk about their experience with the Program.
Mindset is everything! Join us as we chat with Andy Bennett, Agent in Frederick, Maryland. This episode is packed with valuable advice from a multi award-winning agent. Advice including doing business with those who do business with you and banning the car radio. (What?!) Listen in to learn why!
Your weekly news is here! Tune in to hear what's new this week in your Friday News Brief Recap.
Join me for this bonus episode as I chat with Lelia Starr, Director of Enterprise Threats and Vulnerability Management, and Jimmy Watson, Vice President, Chief Information Security Officer. We discuss ways to protect your business and our client's information along with some exciting tools coming in the near future!
On Air has a Hall of Famer! Join me in my conversation with Dave Weiss, Agent in Elmer, NJ, as we chat about Million Dollar Round Table (MDRT). Do you know who your top 25 clients are? Dave explains why this is important along with many other tips to help you get to that next level.
Need a summary of the news briefs this week? Tune in to this Friday News Brief Recap so you can catch the news on the go!
Need a summary of the news briefs this week? We'll be releasing weekly Friday News Brief Recaps so you can catch the news on the go!
It's LIAM! Join me in conversation with Kyle Revelli, Agent in Beaumont, CA. We talk about the importance of office staff, events and setting goals for life applications. Kyle shares several personal tips that have positively impacted his business and life sales.
Multiple Line Agencies Education and Development is excited to announce the relaunch of our podcast featuring a new host, Christina Lashmet. Listen in to hear a little about our new host and what we have in store!
This Audio recap covers information provided in the Monday and Wednesday Multiple Line News Brief emails sent to your inbox. For more in depth information check Fridays ML New Brief Recap in your inbox and follow the links provided.
This Audio recap covers information provided in the Monday and Wednesday Multiple Line News Brief emails sent to your inbox. For more in depth information check Fridays ML New Brief Recap in your inbox and follow the links provided.
This episode features MLA Vice President of Sales Jon O'Neal and Life Market Manager Rhiannon Edwards discussing Life Insurance Awareness Month and the tools available to help you succeed in this years challenge.
This episode featured a discussion with agent, Rob Edgin, from Colorado Springs, Colorado. Rob discusses how to be a "Super Communicator" and what strategies he uses when hiring staff.
Part 2 of 3- Focus Markets Landscaping featuring agent, Sean Rooney, from Wilbraham, MA. Sean along with home office representatives discuss the Landscaping Focus Market.
Part 3 of 3- Focus Markets Landscaping featuring agent, Sean Rooney, from Wilbraham, MA. Sean along with home office representatives discuss the Landscaping Focus Market.
This episode features a discussion with Matt Ostiguy, Senior VP, P&C Product and Pricing and Doug Zeyak, Director of Product Management. In this episode we discuss the commercial focus markets and provide insight into how the focus markets were selected and how the focus markets benefit our agents.
Part 1 of 3 - Focus Markets Landscaping featuring agent, Sean Rooney, from Wilbraham, MA. Sean along with home office representatives discuss the Landscaping Focus Market.
This Episode features Brian Hayden from Biloxi Mississippi. Brian discusses setting client expectations and developing client relationships.
This episode features a discussion with agent Matt Daley about social media and how he uses it market effectively.
This episode features Shannon Smith Executive Vice President Chief Agencies Officer.
Shannon helps us recap the 2020 Professional seminar and gives us some incite into his outlook for 2020 and beyond!