(Re)thinking insurance: Recent Episodes
Willis Towers Watson
In (Re)thinking insurance we discuss the issues facing P&C, Life, and composite insurers around the globe, as well as exploring the latest tools, techniques and innovations that will help you to re-think insurance.
Technology transformation in health insurance is no longer a future ambition - it's a present-day imperative. In this episode of (Re)Thinking Insurance, host Lisa Balboa, Senior Director in WTW's Global Health Advisory Practice, sits down with Algirdas Dineika and Tawhid Rahman to explore what's really driving change in health insurance - and what separates meaningful transformation from expensive theater.
While Generative AI is already reshaping customer service and claims, the real opportunity lies deeper in pricing, reserving, and portfolio management. Yet for most insurers, the full potential of Agentic AI remains largely untapped.
In this episode, Charlie Samolcyzk, Technology Sales Lead speaks with Duncan Anderson, Global Leader, Technology to explore how Agentic AI is set to redefine the technical core of insurance, shifting not just how work gets done, but who owns decisions and how expertise is applied. Having witnessed every major technological shift in the industry, Duncan believes we are now at a genuinely unprecedented inflection point.
Together, they discuss the distinction between Generative and Agentic AI and what it means for performance, capital management and competitive advantage.
In this episode, Mary Bahna-Nolan, Erika Dochney, Martin Laframboise and Jane Seward share practical strategies for optimizing operations, improving disclosures and unlocking greater value, as well as exploring how AI and automation are reshaping the future of insurance reporting.
In this episode, Charlie Samolczyk, Global Technology Sales Leader, is joined by guest speaker André Balleyguier, Applied AI Leader at Anthropic, and WTW's Pardeep Bassi, Global Proposition Leader for Data Science, to discuss how AI is transforming the insurance industry.
In this episode of (Re)thinking Insurance, host Erika Dochney is joined by expert Poojan Shah to explore how modernizing actuarial operations — through cloud platforms, advanced analytics and centralized data — is reshaping the way life insurers manage M&A, reinsurance and capital decisions. No longer a back-office function, the actuarial team is now at the center of value creation, enabling faster scenario testing, greater transparency and smarter risk strategy. Discover what it takes to move beyond the numbers to proactive business leadership — and why modernization is the competitive advantage insurers can't afford to ignore.
In this episode of Rethinking Insurance, host James Haybyrne is joined by WTW experts Jessica Plewes and Lisa Balboa to explore how innovation, analytics, and digital transformation are reshaping the future of health insurance. The discussion examines shifting customer expectations, the rise of personalised digital health solutions, and how insurers are moving beyond one size fits all propositions to deliver greater value and engagement.
The episode also dives into the role of AI, machine learning, and advanced analytics in customer retention, pricing, product design, and profitability. With insights on preventative care, value based healthcare, partnerships, and sustainability, this conversation highlights what the health insurer of the future may look like and the strategic actions insurers should take now.
Unlike traditional chatbots, AI agents can plan multi-step tasks, use tools, and collaborate like employees. In this episode of (Re)thinking Insurance, Rick Hayes is joined by Amanda Hug, Salma Galván, and Eddy Trivedi to explore how these intelligent systems are enhancing actuarial modeling, automating documentation and streamlining claims processing. The discussion covers Retrieval Augmented Generation, prompt engineering and real-world applications. From code writing to fraud detection, AI agents are creating specialized teams that work alongside humans to transform insurance operations.
In this episode, we dive deep into the transformative power of Artificial Intelligence within the actuarial and financial reporting landscape. While the buzz around AI is everywhere, we move beyond the hype to explore how these technologies are becoming practical partners in enhancing speed, consistency, and insight for insurers.
In this episode of (Re)thinking Insurance, Rafael Costa is joined by Farah Ismail and Ben Williams to explore the strategic role of bureau rates as a foundational tool for the commercial insurance sector. They discuss how these standardized data sets provide a reliable starting point for carriers — especially startups — to avoid data gaps and stay aligned with industry trends. The podcast addresses the critical balance between using advisory loss costs and developing proprietary pricing models, highlighting both the advantages of aggregated industry data and the potential pitfalls that require a more tailored, data-driven approach.
In this episode of (Re)thinking Insurance, Rafael Costa is joined by Dale Porfilio and Joey Daryanani to explore legal system abuse within the U.S. insurance landscape. The experts explain it as practices that unnecessarily inflate costs and prolong claim settlements, ultimately impacting policyholders. The discussion highlights how trends like "nuclear verdicts" and aggressive litigation are driving up premiums across various insurance lines and make it challenging for actuaries to predict future losses. Looking ahead, the conversation explores proactive mitigation strategies, including the strategic use of AI for claims processing and the crucial role of consumer education in fostering awareness around this pervasive issue and its financial implications.
In this episode of (Re)thinking Insurance, Rick Hayes is joined by Nick Komissarov, Martin Laframboise and Cédric Thibault to discuss Bermuda's significant role in the global reinsurance sector. They explore the jurisdiction's robust regulatory framework, political stability, and financial expertise. Key topics include the Bermuda Economic Balance Sheet (EBS), recent updates to the Bermuda Solvency Capital Requirement (BSCR) and new public disclosure requirements. The experts advise insurers to prepare for these changes by enhancing their modeling and governance frameworks and reviewing asset portfolios.
Louise Smith OBE is joined by Kate Markham, CEO of Hiscox London Market, to explore how leadership and culture are driving meaningful transformation in commercial insurance.
In part one (episode 31) of our two-part series, Klayton Southwood and Travis Miller covered the condition of Florida's property insurance market before major legislative changes were introduced in 2022. In part two, they discuss the post-reform environment, the effects of the changes and potential actions for the future.
In this episode of (Re)thinking Insurance, Chris Zanoni is joined by Klayton Southwood and Travis Miller to explore the Florida property insurance market. The state faces significant challenges due to hurricanes, litigation and assignment of benefits. Historically, the market was disrupted by major hurricanes like Andrew in 1992 and Irma in 2017. As a result, Florida saw increasing losses, litigation and insolvencies among carriers. In response, the Florida legislature implemented reforms in 2022 to stabilize the market and improve the availability and affordability of property insurance.
In this episode of (Re)thinking Insurance, Inna Kogan is joined by Marcela Abraham, Duncan Briggs and Shankar Raman to discuss nearshoring for life insurance companies.
Competition for talent and technological advances are leading companies to explore different ways for getting work done. One viable solution that has surfaced is nearshoring. The benefits of nearshoring range from streamlined time zones to cultural alignment. Challenges also arise, such as teams exhibiting resistance to change. This conversation draws from WTW’s own journey with their actuarial team in Mexico City.
In this episode of (Re)thinking Insurance, WTW’s Anand Patel discusses with Will Archer Shuter, George Lewkowicz and Lewis Matthew the bifurcation of the specialty insurance market, focusing on portfolio underwriting and its growing importance.
Inna Kogan, Karen Grote and Rick Hayes discuss the proposed updates to Valuation Manual (VM)-22 for non-variable annuity products in the U.S. They highlight the shift to a more flexible framework that prioritizes actuarial judgment, asset-liability management and strong governance. The changes have the potential to affect product design, reinsurance and capital management. With a deadline of January 1, 2026, life insurers need to prepare now.
In this episode of (Re)thinking Insurance, WTW’s James Haybyrne and Jess Plewes burn dive into the evolving world of health insurance. From rising medical costs and the shift to proactive healthcare models, to the impact of AI, digitization, and changing customer expectations, they explore how insurers can adapt. The topics they cover include personalization, data-driven insights, public-private dynamics, and strategies to engage younger audiences. Listen now for a fresh perspective on the future of health insurance.
In this episode of (Re)thinking Insurance, WTW’s James Haybyrne and Jess Plewes burn dive into the evolving world of health insurance. From rising medical costs and the shift to proactive healthcare models, to the impact of AI, digitization, and changing customer expectations, they explore how insurers can adapt. The topics they cover include personalization, data-driven insights, public-private dynamics, and strategies to engage younger audiences. Listen now for a fresh perspective on the future of health insurance.
In this episode of (Re)thinking Insurance, Frank Schepers, WTW’s Global Leader, Insurance Consulting and Technology and Sina Thieme, Senior Director, Insurance Consulting and Technology, explore the impact of technology and innovation on the insurance industry, particularly in risk modelling, data analysis, and distribution channels. This wide-ranging discussion also probes the challenges and opportunities of closing the insurance gap and the evolving role of capital in the insurance market.
In this episode of (Re)thinking Insurance, Frank Schepers, WTW’s Global Leader, Insurance Consulting and Technology and Sina Thieme, Senior Director, Insurance Consulting and Technology, explore the impact of technology and innovation on the insurance industry, particularly in risk modelling, data analysis, and distribution channels. This wide-ranging discussion also probes the challenges and opportunities of closing the insurance gap and the evolving role of capital in the insurance market.
Description: Charlie Samolczyk is joined by Pardeep Bassi and Tim Rourke to discuss the importance of monitoring model health, and how Radar Vision, WTW's automated monitoring tool, is helping to address this problem for insurers.
Description: Charlie Samolczyk is joined by Pardeep Bassi and Tim Rourke to discuss the importance of monitoring model health, and how Radar Vision, WTW's automated monitoring tool, is helping to address this problem for insurers.
Description: Charlie Samolczyk is joined by Pardeep Bassi and Tim Rourke to discuss the importance of monitoring model health, and how Radar Vision, WTW's automated monitoring tool, is helping to address this problem for insurers.
Anand Patel, Rajeev Janagal and Jonathan Aubrey-Smith discuss what is risk scoring and how this method helps insurers in making better decisions
In this episode of Talking Tech, Charlie Samolczyk is joined by John Heidelberger and Peter Harrison to discuss what externalised rating is along with some of the key challenges and best practices insurers should consider in this area.
In this episode of (Re)thinking Insurance, our host Anand Patel is joined by Dr Kennet Otto and Georgy Matov who share their insights on the challenges and opportunities within the growing European cyber insurance market.
In this episode of the (Re) thinking Insurance podcast, experts Caitlynn Greenfield and Stan Roberts cover the pension risk transfer market (PRT), discussing its growth, key trends and challenges. They shed light on increasing transaction volumes, rising plan terminations and the challenges of managing deferred lives. Also, they provide insights on the diverse landscape of U.S. PRT players and the regulatory changes affecting transactions.
In this episode our host, Charlie Samolczyk, is joined by Holly Layton and Joost Wilbers to discuss why there is a need for reserving teams to consider new approaches, as well as some of the recurring challenges they’ve seen in the market.
In this episode, we explore key aspects of actuarial modeling, including the importance of balancing accuracy and speed, the benefits of simplicity, and the need for effective communication.
In this episode, Sina Thieme is joined by Maria Jesus Guitard to discuss the importance of people in an insurers pricing function.
In this episode of (Re)thinking Insurance, Anand Patel is joined by Paul Higham and Derric Howard to explore the dynamics of the commercial lines and speciality market cycle and how leading insurers are successfully managing the cycle through investments in technical capabilities.
In this episode of (Re)thinking Insurance, Pardeep Bassi, Global Head of Data Science, talks to Mani Heer about overcoming the challenges in deploying open source effectively.
In this episode of (Re)thinking Insurance, Suky Mann is joined by James Tanser to discuss their view on how firms have responded to conduct related regulations across pricing, as well as a look to the future and how things may change in this space over the next 12 months.
Life insurers have built up large blocks of policies that represent in-force business. They want to manage these blocks efficiently and profitably. A number of factors such as low interest rates, expense pressures, aggressive competition and stakeholder expectations have increased company focus on in-force management. Mark Mennemeyer is joined by Mary Bahna-Nolan, Nik Godon, Nathan Hardiman and Sam Keller to discuss the opportunities for improving performance of in-force portfolios.
In this episode of the (Re)thinking Insurance podcast, Scott Gibson is joined by Laura Doddington and Lauren Finnis to explore advanced analytics in the insurance industry. They discuss findings from WTW’s recent advanced analytics survey, highlighting how nearly 50 North American P&C insurers are leveraging analytics.
Despite strong leadership commitment, progress has stagnated since 2021 due to IT bottlenecks and data challenges. The discussion covers practical applications of machine learning in document processing and risk assessment, and identifies areas where analytics can enhance operations, such as claims management and distribution strategies. The speakers emphasize the need for a clear roadmap, robust data infrastructure, and collaboration between analytics and business teams, underscoring the importance of sustained effort and strategic planning to fully integrate analytics into organizational culture.
In this episode of (Re)thinking Insurance, Mark Mennemeyer is joined by Gerard Anderson and Muhammad Amjad to take a fresh look at capital risk appetite and internal model calibrations.
They examine the challenges and implications of recent dramatic shifts in interest and swap rates, highlighting the importance of robust internal model calibrations and scenario testing to manage potential volatility.
In the second of two special episodes focused on WTW’s global IFRS 17 study, Kunj Maheshwari is joined by Kamran Foroughi and Anshul Garg to examine the results of WTW’s recent insurance analyst survey.
They explore the responses from analysts - both sell and buy side, equity and debt – on aspects of IFRS 17 the analysts liked, did not like and wanted to improve; as well as how IFRS 17 affected their decision making. This episode also discusses the differences seen across various regions and geographies and finally shares some key takeaways for those insurers adopting later on the implementation of IFRS 17.
In the first of two special episodes focused on WTW’s global IFRS 17 study, Kamran Foroughi is joined by Teresa Murphy and Urvi Nagda to examine key findings from the global disclosure analysis for the full year 2023.
In addition to sharing how the analysis of the disclosures for 89 insurers and reinsurers globally was conducted, they explore key takeaways, and provide their perspectives of what actions organisations should be taking moving forwards.
In this episode, Steve Cox joins our host for this episode, Sina Thieme, to discuss some of the key factors and challenges affecting the UK household insurance market.
What’s driving the growth in the current MGA market and should insurers allow underwriters to write both direct and delegated authority business?
In this episode of (Re)thinking Insurance, Anand Patel is joined by Jonathan Aubrey-Smith and Paul Higham to discuss the impact on MGA growth in a fluctuating market.
In this episode, Chris Halliday is joined by James Clark, a partner at DLA Piper, to discuss AI regulation and the impact it will have, and is already having on insurers.
In this episode of (Re)thinking Insurance, Jenelle Cherrie is joined by Donna Cowell and Jonathan Richards to discuss the implementation of Consumer Duty and the obligations that insurance companies have to ensure good customer outcomes.
They explore the changes they've seen in the market so far, some of the challenges insurers are facing complying with the Duty as well as the benefits that instilling a customer centric culture can bring to organizations.
In this episode, Charlie Samolczyk is joined by Laura Doddington and Lauren Finnis to discuss the topic of the moment for insurers; AI and machine learning.
In this episode, our host, Charlie Samolczyk, is joined by Mark Brown and David Pond to discuss the challenges that insurers are currently facing in the financial modeling space and what actions can be taken to address them.
As regulatory pressures and scrutiny from stakeholders continues to grow, having an Environmental, Social and Governance (ESG) strategy in place has become more and more important. What steps can insurers take to develop an ESG strategy that aligns with their overall business goals, as well as incorporate ESG factors into their wider risk management frameworks and investment portfolios?
In this episode of (Re)thinking Insurance, Sina Thieme is joined by Niamh Carr and Mike Wilkinson to discuss how insurers can develop and implement an effective ESG strategy, as well as share their advice on getting started.
In this episode, recorded live on stage at the European Insurance Leaders Forum, Charlie Samolczyk is joined by Iain Whittingham and Magdalena Ramada to discuss what ‘Dynamic Products’ are, and how they impact insurance.
In this episode, our experts take a comprehensive look at registered index-linked annuities.
As the global life insurance industry continues to undergo significant change, Chief Risk Officers (CROs) have an increasingly pivotal role to play in ensuring their organizations adapt. With new regulation being introduced, arising external environmental changes and evolving risks – what are the biggest issues facing the risk function in 2024?
In this episode of (Re)thinking Insurance, Mark Mennemeyer is joined by Philip Tervit and Niamh Carr to explore the top ten key challenges for CROs in the year ahead; from Climate risk and Model risk, to making sense of IFRS 17 and ensuring their risk framework is operating effectively.
In this episode, Charlie Samolczyk is joined by Chris Bird and Charles Carwin to discuss the trends and themes they have seen in the P&C capital modeling market.
Organizations with effective portfolio management are able to bring together all the functions under a cohesive strategy to deliver against their business plans. And critical to this is portfolio managers turning data into meaningful insights to support better underwriting decisions.
In this episode of (Re)thinking Insurance, Hjoerdis Gerke is joined by Paul Higham and Anand Patel to discuss how commercial insurers can implement portfolio management strategies and empower underwriters in making informed decisions in line with that strategy.
In this episode, Charlie Samolczyk is joined by Louise Smith and Taffy Jo Mayers to discuss the future of digital trading and distribution.
In this episode, Holly Layton is joined by Alessandro Pesci and Friederike Gutjahr to discuss how reserving functions differ across Europe, and what trends and observations they have seen in their respective regions.
In this episode, Kartina Tahir Thomson and Pardeep Bassi talk about the risks and challenges an insurer faces when embedding data science into their organisation.
They discuss what we are currently observing in the market and what firms should be considering and/or doing when integrating data science, as well as some of the pitfalls that many have run into.
Insurers recognize that analytics have the power to add value across their organizations. Companies that maximize the use of analytics will win in the marketplace and gain a competitive edge.
In this episode of (Re)thinking Insurance, Ravi Sharma is joined by Pardeep Bassi and Laura Doddington to discuss the future of insurance and how analytics will transform insurance.
Following the introduction of automatic enrollment into workplace pensions in 2012, there has been increasing focus within the UK on delivering value for savers. And with the government’s recent proposals for a common framework for assessing Value for Money (VFM) for Defined Contribution (DC) schemes, developing product and services which help customers to and through retirement has never been more important.
In this episode of (Re)thinking Insurance, Hjoerdis Gerke is joined by Phil Tervit and Kris Black to discuss the UK Accumulations and Savings business and why Value for Money in the context of workplace pensions can be beneficial for both customers and shareholders, not only for the UK but also across borders.
Insurers in the Florida homeowners’ market have had a tough time in recent years. Population booms, economic development, natural disasters and a highly litigious market make it challenging for carriers doing business in the state. In this episode of (Re)thinking Insurance, Ravi Sharma is joined by Klayton Southwood and Trevar Withers to discuss the Florida homeowners’ insurance market, tales of the past, where we’re today and where we’re heading.
In this episode, our host, Charlie Samolcyzk is joined by Andrew Harley and John Heidelberger to discuss the benefits of ecosystems and partnerships within an organisation.
Across the insurance industry, many firms are increasingly looking towards software-as-a-service (SaaS) solutions to address issues of limited internal resource, as well as to automate and streamline their business processes.
In this episode of (Re)thinking Insurance, Ravi Sharma is joined by Kunal Patel and Scott Gibson to explore the benefits of SaaS solutions and how organisations can ensure they gain maximum value from these technologies.
Faced with the challenges and risks of climate change and a warming planet, insurers have strong foundations in place with the catastrophe models developed over recent decades. But the forecasting horizons of such models tends to be quite short. So, as an industry, we need to be thinking about how we better project the potential longer-term effects on exposures, underwriting and investment strategy, taking into account not only physical risks, such as severe storms, but also the transition and liability risks of climate change.
In this episode of (Re)thinking Insurance, Sina Thieme is joined by David Singh, WTW’s Head of Climate Analytics and Exposure Management, to discuss ways forward, touching upon topics ranging from industry and academic collaboration, the need to capture primary and secondary perils, and the whys and wherefores of scenario testing and sensitivity analysis.
For insurers, climate transition risk has two distinct, but related, aspects. On the one hand is what they do in their own operations, in areas such as reducing emissions and reporting. On the other is the increasing awareness of and attention on what the transition to net zero means for underwriting, claims, products and, potentially, reputation.
For (re)insurers, climate transition risk has two distinct but related aspects. First, the assessment of their own climate transition across their operations, with a particular focus on emissions reduction and reporting, which has gained particular attention this year following the publication by the Net Zero Insurance Alliance of the first Target-Setting Protocol, which includes target setting for insurance associated emissions across underwriting portfolios. Secondly, the need to understand and assess what the global transition to net zero means for areas including underwriting, claims, products and potentially reputation.
In this podcast, Michelle Radcliffe joins Sina Thieme for this episode of (Re)thinking Insurance to discuss the challenges and opportunities for insurers of contributing to an orderly transition.
Carrie Kelley is joined by Nik Godon, Karen Grote and Nick Komissarov to explore hot topics in the U.S. life insurance industry. They discuss perspectives on managing in-force blocks, M&A transactions and the pension risk transfer (PRT) market.
In this episode, Rachael McNaughton and Madeline Main discuss the practical applications of GBMs.
Ravi is joined by Magda Ramada to discuss crypto assets and related technologies. Magda explains key terms and explores how the insurance industry can play a part in this evolving ecosystem.
With Merger and Acquition (M&A) activity in the Middle East continuing to increase, the implications for insurers, people, processes and systems can be significant and far-reaching. However, it simultaneously presents unparalleled opportunities for businesses to drive growth, deliver faster decision-making, free up capital and create new opportunities in unexplored markets.
In this episode of (Re)thinking Insurance, Matthew Facey is joined by M&A experts Roshail Khalid and Darragh McHugh, who explore what is happening in the Middle East market in terms of M&As and what it means for insurers operating in the region.
Peter is joined by Joshua Wald and Holly Layton to discuss how RenaissanceRe (RenRe) transformed its reserving process. They explore the challenges RenRe faced, the objectives of the project, the benefits gained and what other organizations need to consider when undertaking a similar transformation.
Sina Thieme is joined by Kenny McIvor and Anthony Plotnek, who explore the proposed reforms to Solvency II in the UK, as set out by the HM Treasury and the Prudential Regulation Authority (PRA), and what the potential implications could be for insurers.
In this episode: Carrie is joined by Amanda Hug to discuss what data democratization is and how sharing data benefits customers and helps insurance companies advance their businesses.
In this episode: Carrie is joined by Amanda Hug to discuss what data democratization is and how sharing data benefits customers and helps insurance companies advance their businesses.
In this episode: Carrie is joined by Amanda Hug to discuss what data democratization is and how sharing data benefits customers and helps insurance companies advance their businesses.
In this episode: Carrie is joined by Amanda Hug to discuss what data democratization is and how sharing data benefits customers and helps insurance companies advance their businesses.
Carrie is joined by Boyang Meng and Kim Steiner to explore the findings and trends from TOAMS 5, WTW’s life insurance industry mortality study.
Sina is joined by Chris Bozman and Klayton Southwood to discuss the effects of rising inflation on the insurance industry and what steps can be taken to address it.
Tom is joined by Pardeep Bassi to discuss how applying data science within the claims space can improve the customer experience, enhance the way in which claims teams operate and ultimately improve the bottom line for insurers.
Carrie Kelley is joined by Pardeep Bassi and Serhat Guven to discuss what open source is, what the pros and cons are and how to strike the right balance when applying it within the insurance industry.
Peter Royek is joined by Charlie Carwin and Scott Gibson to discuss how automation can benefit capital modeling practices to become more efficient, robust and accurate.
Sina Thieme is joined by Miroslav Kotaska to discuss where we currently are with the EC Solvency II review process and what can EEA insurers expect in the coming years from the prudential requirements at a European level.
Guest host Matthew Facey is joined by pricing experts Tim Rourke and Andrew Davies to discuss pricing relevance in the Middle East market and how pricing has wide reaching implications for insurers, peoples, processes, systems and data.
Matthew Facey is joined by Susann Roeske and Bastian Kurth to discuss what the implementation of IFRS 17 means for insurers operating in the Middle East, and what can be done to make the process as smooth as possible.
In this episode: Michael McPhail is joined by Nathalie Bégin and Lisa Sukow, who share key findings, takeaways and insights from our 2021 P&C Insurance Advanced Analytics Survey of North American insurers. By listening to this podcast, you’ll learn how insurers are expanding and improving the use of advanced analytics.
In this episode, Vittorio Magatti is joined by Gero Niessen who explores how agents today decide on pricing and discounts, the potential pitfalls of this approach, and how both insurers and agents can benefit when agents are provided with the right information in the right way.
Michael McPhail is joined by Jeff Van Kley and Nancy Serio, who explore key trends and challenges that are impacting commercial lines insurers, as well as how companies are preparing for the future.
In this episode: Michael McPhail is joined by Day Bishop and George Zarkadakis, who discuss how the pandemic has accelerated the shift to new ways of working, how insurers are leveraging technology to derive value and mitigate future uncertainty and how companies are redesigning critical roles to achieve positive business outcomes.
Vittorio Magatti is joined by Lewis Maddock to talk about some of the greatest challenges facing reserving teams today, to explore why historically there has been so little innovation, and discuss the meaning and impact of machine learning in the context of reserving.
Sina Thieme is joined by Tammy Richardson to explore what it means to be a modern leader in the insurance world, including consideration of the impact of sustainability, ESG and inclusion.
Carrie Kelley is joined by Yingzhen Chuang, Adhiraj Maitra and guest speaker Tim Antonelli, who discuss the contents of a recently published white paper: ‘The journey to net zero: an insurer’s guide to navigating climate risks and opportunities’. The paper, a collaboration between Willis Towers Watson and Wellington Management, is intended to be a pragmatic guide for (re)insurers as they steer their organisations on the journey to net zero.
Vittorio Magatti is joined by Rosa Salas and Simon Kazmierowski, who discuss the key findings from Willis Towers Watson’s 2021 global IFRS 17 survey, examine how these findings vary around the world, and explore what the wider business implications are for insurers.
Vittorio Magatti is joined by Teresa Murphy and Andreas Schröder who will discuss why, with just 18 months to go until the effective date for IFRS 17, so many life insurers are still some way from having all their people, processes and technology chosen, trained and embedded; and what they should and can do in the time remaining?
Carrie Kelley is joined by Alastair Black and Kim Steiner, who explore key findings and trends from Willis Towers Watson’s EMEA Life Predictive Analytics Survey and shed light on how these results compare to the U.S. market.
Vittorio Magatti is joined by Kunj Behari Maheshwari to discuss construction of discount rates under IFRS 17 for imperfect markets with limited to no market data or with market data that is otherwise unreliable.
Carrie Kelley is joined by Matthew Edwards and Richard Marshall, who explore recent trends in setting mortality assumptions and discuss how insurers are attempting to understand the impact of socioeconomic status on mortality.
Vittorio Magatti is joined by Tom Helm and guest speakers Grace Hanson and Sascha Firle for a discussion on how analytics is going to transform claims outcomes over the next three to five years.
In this episode, Jarrett is joined by Jeff Carlson and Yi Jing, who discuss how Willis Towers Watson monitors U.S. pricing trends via the Commercial Lines Insurance Pricing Survey. They explore how pricing has changed since the survey launched in 2005 and share observations on what’s driving it.
In this episode, Vittorio Magatti is joined by Tasha Pettet and Bijal Patel, who will explore how you ‘break the silos’ between underwriting, pricing, and portfolio managers, bringing these different experts in commercial lines operations together, to leverage each other's capabilities to improve overall business performance.
In this episode: Jarrett Cabell is joined by Dave Ovenden and Tasha Pettet, who will discuss how commercial lines insurers can improve underwriting performance by digitally enabling the underwriting process and embracing analytics.
In this episode: Carrie Kelley is joined by Magdalena Ramada to explore InsurTech for life insurance, current industry trends and ways that traditional insurance companies can integrate new innovations.
Jarrett Cabell is joined by Jamie Mackay, who will explore how reserving teams can use automation to improve processes. Jamie discusses what they should automate and how to get started and identifies some challenges to overcome.
Carrie Kelley is joined by Nick Komissarov, who will explore M&A market trends and what impact COVID-19 has had on deals. Nick will also discuss how the low interest rate environment is impacting transactions and what companies should do if they’re considering M&A.
Sina Thieme is joined by Dr Simon Young to discuss what parametric insurance is, how it works alongside traditional indemnity insurance, and how it may evolve and grow in the commercial and personal lines space.
Carrie Kelley is joined by Karen Grote, who will discuss the pension risk transfer market - what it is, current activity levels and why deals are on the rise.
Simon Bleach is joined by Magdalena Ramada and Duncan Anderson, who discuss the latest trends, developments and evolutions in technology; consider the impacts of this on insurers; and identify what some of the new opportunities arising for the industry are.
Carrie Kelley is joined by Alastair Black and Matthew Edwards, who will discuss the challenges that companies face when pricing and issuing products during the pandemic as well as the increased interest in protection products.
Sina Thieme is joined by Stefanie Schriek and André Gerling who will be discussing emerging risks: what they are; the role insurance plays; how the risk management function should deal with getting to know the unknown; managing liabilities; and dealing with an accumulation of extreme risks.
Jarrett Cabell is joined by Joe Milicia and Tom Beasley who explore how insurers are deploying automation to meet rapidly increasing future business needs, reduce errors, simplify processes and drive down costs. They also discuss some key lessons learnt from their experience of running large scale automation and transformation projects.
Vittorio is joined by Richard Marshall and Kez Baskerville-Muscutt to explore the liability-side impact of climate change, focusing on the effects on UK life insurers.
Sina Thieme is joined by Matthew Ball and Bill Dubinsky, who will draw on results from Willis Towers Watson's 2020 Global ILS Survey to discuss the current state of the ILS market and how they see it changing over the next few years.
Vittorio Magatti is joined by Chris Halliday to discuss the importance of ongoing innovation for insurers and the insurance industry.
Sina Thieme is joined by Alice Underwood to explore how the nature of insurance, insurance customers and the insurance industry might evolve over the next 10 years.
Sina Thieme is joined by Richard Clarkson and George Zarkadakis to discuss the key lessons learned from the lockdown experience for insurers and their employees, what the post-pandemic ‘new normal’ might be, and how business leaders should re-design work in order to thrive in the ‘new normal’.