High Impact Physician: Recent Episodes
Sandy Scott, FACHE
We believe great physicians make great leaders -- so we're informing and inspiring them through candid conversations with world-class clinical thought-leaders. Join our High Impact Physician Community: www.SandyScottLLC.com
Most physicians imagine leadership as a linear climb. But for Dr. David Marcozzi, the real ascent began when he was stuck—unsure of his path, working as an orderly, and quietly absorbing everything around him.
- Dr. Marcozzi reflects on his earliest formative role as an orderly, learning that healing is a calling—and leadership can emerge from any level of an organization.
- A surgeon’s offhand comment about his insight sparked the belief that he could become a physician, igniting a life-changing pursuit.
- His work at Ground Zero after 9/11 profoundly shaped his sense of purpose, catalyzing a two-decade career in military medicine, federal leadership, and crisis response.
- Facing initial humiliation in the U.S. Senate (despite elite credentials), he learned that humility and trust-building matter more than titles.
- During the COVID-19 crisis, he drew on lessons from combat and trauma response to lead through uncertainty, anchoring his team in preparedness and calm.
- He shares how small pauses, private emotional honesty, and a relentless drive for positive impact keep him grounded amid pressure.
This conversation reveals why leadership in healthcare demands both relentless execution and deep personal alignment—and how discomfort can be the clearest sign you’re growing.
Most physicians avoid hard conversations to stay kind—until they realize kindness without courage can cause more harm than good. Dr. Cara Beatty shares two pivotal moments that changed her:
- Watching a mentor avoid a terminal diagnosis discussion and hearing Dr. Berwick speak about radical equity in care.
- She reveals how her view of leadership evolved—from giving orders to building trust, asking better questions, and empowering others.
- Coaching became central—not as a fix, but as a framework for listening deeply, challenging assumptions, and growing with intention.
- She opens up about battling her inner critic and how practicing courage daily (and naming that process out loud) transformed her team’s culture.
- Her biggest shift? Letting go of control and leaning into psychological safety, which paradoxically accelerated results in retention, productivity, and engagement.
This episode explores why true leadership isn’t about doing more—it’s about creating the space where others can think, risk, and thrive. Dr. Cara Beatty is the PCN Chief Executive of the Providence Medical Group Central Division.
Many physicians believe performance means constant motion—until they realize that slowing down might be the most powerful leadership move of all.
- Dr. Amit Vashist reflects on how his early years as a patient with a seizure disorder shaped his humanistic approach to healthcare.
- Navigating a cross-cultural medical journey, he discovered that humility could be misunderstood—and that leadership meant learning to speak up and be seen.
- Initially resistant to coaching, Amit shares how he came to see it not as fixing what’s broken but as refining his leadership “serve”—like a tennis coach does for an athlete.
- Through journaling, presence, and visualizing his future self, he shifted from urgency to clarity and from performance to purpose.
- A pivotal insight: “Slowing down is not a threat to performance—it’s a gateway to better outcomes.”
- His decision to start posting vulnerably on LinkedIn became both a reflection tool and a leadership practice.
- He explores the profound difference between being driven by the inner critic and guided by the inner mentor.
- Amit’s ultimate goal: leadership that is sustainable, relational, and grounded in deep human presence.
This conversation explores why leadership clarity doesn’t come from doing more, but from aligning more deeply with who you are becoming. Dr. Amit Vashist is Senior Vice President and Chief Clinical Officer at Ballad Health— and is dual board‑certified in internal medicine and psychiatry.
Most physicians are trained to stay in control, to know the answers, and to solve problems quickly. But what happens when the real power lies in letting go, asking better questions—and even playing a little?
- Dr. David Wild shares his early roots in a rural community and how family business and medicine shaped his leadership foundation.
- A passion for anesthesia and systems-level change led to roles in performance improvement and health system leadership.
- Coaching became pivotal—not for answers, but for asking the right questions and unlocking inner wisdom.
- He describes the profound difference between “giving advice” and helping someone “find their own path.”
- The conversation explores how play, creativity, and even AI tools became essential practices for restoring energy and insight.
- A powerful story emerges: evacuating a hospital rooftop during a hurricane, revealing the raw humanity and resilience of community care.
- David reflects on how redefining identity, staying open, and questioning deeply held beliefs unlocked new clarity.
This episode explores how releasing control, embracing play, and asking powerful questions can transform not only leadership—but who you are becoming. Dr. Wild currently serves as Chief Medical Officer at Ballad Health and is a board-certified anesthesiologist.
Most physicians rise through their careers believing that self-reliance is the key to success — until the moment it no longer works.
In this candid conversation, Dr. McNamara recounts:
- The rejection that forced her to confront her fear of asking for help.
- How mentorship transformed her belief about what makes a strong leader.
- The emotional cost of compartmentalization — and the freedom she found in integration.
- Why building genuine relationships, not perfection, is what inspires lasting leadership.
- The two tools that reshaped her leadership mindset: “above the line” thinking and “who, not how.”
This episode reveals the hidden truth: real leadership starts when you stop pretending you can do it all alone. Dr. Erin McNamara, a pediatric urologist at Boston Children’s Hospital, shares how early academic success created an identity rooted in self-sufficiency — and how her first major failure shattered that illusion.
Dr. Jeffrey Albert had all the traditional markers of success—multiple leadership roles, decades of experience, and a deep commitment to healthcare. But beneath the surface, he felt stuck, disillusioned, and quietly burned out. In this episode:
- Dr. Albert reflects on how leadership began to feel hollow, even as he rose in influence and responsibility.
- He describes the creeping realization that knowing more wasn’t solving the deeper sense of powerlessness.
- A pivotal moment came when he recognized how often he defaulted to “fixing” others, while avoiding his own internal work.
- Through a powerful coaching engagement, he uncovered how he had been playing out old patterns—chasing external success to avoid inner discomfort.
- He shares how slowing down, getting quiet, and tolerating uncertainty helped him begin leading from a place of presence, not performance.
- The episode dives into how true integration—not information—created a sustainable, fulfilling shift in how he shows up as a leader.
Today, Jeff is an executive leader committed to growing others in deeply authentic ways.
Most physicians assume that success in medicine means working harder—but what if that’s the very mindset keeping them stuck?
Dr. Nneka Unachukwu (Dr. Una) shares her incredible journey from a shy, introverted physician to a thriving entrepreneur and business leader. She opens up about the deep shame and imposter syndrome she faced when launching her business school, the fear of marketing as a new private practice owner, and the key mindset shifts that helped her break through.
In this episode, Dr. Una and Sandy Scott dive into:
- The moment Dr. Una realized her fear wasn’t a stop sign—it was a sign of growth.
- How she overcame the belief that doctors aren’t “business people.”
- Why building a dream business isn’t about talent—it’s about surrounding yourself with the right people.
- The underestimated power of gratitude, long walks, and faith in sustaining high performance.
- This conversation is a must-listen for any physician who’s ever felt stuck, uncertain, or hesitant to take their next big step. Dr. Una proves that success isn’t about having all the answers—it’s about taking messy, imperfect action anyway.
Dr. Una, pediatrician, serial entrepreneur, founder of the EntreMD Business School.
If you want to connect: https://entremd.com/
For years, Dr. Ben Reinking believed that working harder was the key to success—until it nearly broke him. In a career defined by relentless productivity, he found himself questioning whether he was truly fulfilled or just surviving. In this episode we discuss:
- Early Leadership Struggles: How growing up as the oldest of seven children shaped his natural leadership, but his quiet nature often made him feel overlooked in traditional leadership settings.
- The Hidden Cost of Burnout: A sudden staffing crisis in his division forced him into survival mode, leading to overwhelming exhaustion and a wake-up call that something had to change.
- The Turning Point: A single conversation during a COPE session helped him realize he wasn’t okay—and that he needed to redefine his relationship with work and leadership.
- From Burnout to Coaching: His personal journey led him to physician coaching, where he helps others navigate their own career crossroads and rediscover their purpose.
- Redefining Leadership: Instead of forcing himself to fit the mold of an extroverted, authoritative leader, he embraced a more intentional, relationship-driven leadership style.
Leadership and success in medicine aren’t about working harder—they’re about aligning with your purpose, leading in your own way, and allowing yourself to grow beyond the traditional expectations of the field.
How to connect: https://thedevelopingdoctor.com/about/
What if your biggest setback turned into your greatest opportunity?
Dr. Cameron Roth never expected to be rejected from medical school. He had a clear plan—until life forced him to find another way. That detour led him to rural Central America, where he immersed himself in teaching and public health, an experience that reshaped his perspective on service, adaptability, and leadership.
In this conversation, Cameron shares:
- How missing out on medical school the first time taught him resilience
- The stark reality of transitioning from med school to residency—and why charisma isn’t enough
- The ongoing battle with imposter syndrome, even as a fully trained surgeon
- His vision for breaking down the walls between doctors and patients through transparency and accessibility
If you've ever faced uncertainty in your career or questioned your own expertise, Cameron’s journey will challenge you to rethink failure, embrace discomfort, and see growth in the unexpected.
In this honest conversation, Sandy talks with Dr. Jon King, a seasoned surgeon who’s spent over three decades navigating the highs and lows of private practice. Dr. King opens up about the internal battles he faced with burnout, self-criticism, and the pressures of modern healthcare—and how he’s rewriting the script on leadership, purpose, and joy in medicine. Together, they dive into:
- Why Dr. King says most surgeons lose touch with their “why”—and how reconnecting with it transformed how he leads his team and himself.
- Dr. King opens up about his tendency to ruminate over surgeries and why most surgeons are their own worst enemy.
- How creating a personal North Star gave him the power to turn down opportunities that don’t align with his core mission—and why he feels more liberated because of it.
- How acknowledging a colleague in the moment creates ripple effects for morale and patient care.
- Dr. King challenges the belief that healthcare is broken beyond repair, sharing why he believes in the next generation of surgeons and the power of reinvention.
This episode is an unfiltered look at what it takes to stay human in a system that often feels dehumanizing. Dr. King’s story is about reclaiming joy, leading boldly, and finding freedom in the work that matters most.
In this raw and reflective conversation, Sandy’s connecting with Dr. Jacob Anderson, a family physician and program director, who opens up about the highs and lows of stepping into a leadership role in medicine. Together, they explore:
- The realization of becoming “the powers that be,” and what it’s like to confront the very structures he once resisted.
- How curiosity—and even discomfort—can transform moments of defensiveness into powerful growth moments.
- The push and pull of healthcare’s “us vs. them” culture, and why Dr. Anderson believes embracing complexity is essential for creating meaningful change.
- Practical insights on avoiding emotional burnout by resisting the lure of quick judgment and finding more sustainable ways to lead with clarity.
- This episode challenges traditional views of healthcare leadership, showing that true strength lies in the willingness to look inward, question assumptions, and embrace the hard and important work of personal transformation.
Dr. Anderson’s perspective offers a thought-provoking shift from typical narratives, making this conversation extra compelling.
In this deeply moving and candid conversation, Sandy Scott sits down with Dr. Stephen Beeson, founder of Practicing Excellence, to explore the intersection of professional leadership and personal vulnerability.
Together, they dive into:
- Dr. Beeson’s shift from a family physician to a leader focused human development.
- And the profound grief Dr. Beeson is navigating after the recent loss of his brother, and how this tragedy has reshaped his perspective on what truly matters in life.
- This episode isn’t just about leadership strategies—it’s about the human journey that underpins them.
Dr. Beeson’s honesty is a rare glimpse into the power of raw vulnerability.
Learn more about Dr. Beeson’s work at Practicing Excellence, and discover how human development can radically change both individuals and organizations for the better.
Let’s dig into:
- The role of bullies and dark places in our lives
- Growing from the judgment and rejection from peers
- The pragmatism of pausing to navigate our circumstances from the inside-out
- Unlocking the power of a “both—and” approach to life (vs “either—or”)
- How to say “no” in a way that leads to more “yeses”
- Why having a safe place to roleplay feedback is a winning strategy
- And more
Dr. Jonathan Fisher is training minds and healing hearts as a Mindful Cardiologist, Organizational Well-Being Leader, and Best-Selling Author of “Just One Heart: A Cardiologists Guide to Healing, Health and Happiness”
https://jonathan-fisher.presale.manuscripts.com/
https://www.linkedin.com/in/happyheartmd/
Let’s dive into:
- How mowing the lawn led to military and medical service
- The need for new mental models and ways of thinking
- Shifting from “I’ll do it” to “I’ll develop my people”
- Why connecting with others is a pragmatic strategy for being more productive
- Insights after a tough exit interview that Tom learned a ton from
- His mission to develop stronger medical leaders through coaching programs and workshops
- And more
Check out The Referent Group here: https://www.thereferentgroup.com/
Dr. Tom Hustead Tom graduated from West Point in the top 3% of his class and subsequently from Case Western Reserve University School of Medicine. As a retired Army Colonel, highlights from his distinguished 24-year career include being awarded Flight Surgeon of the Year for his service in combat, Outstanding Faculty of the Year for his medical teaching, and board selection as Department Chair for a family medicine residency department. As a result of his appointment by the Army Surgeon General to be the “face of military medicine” to recruit and share the Army Medicine story, Tom recognized a need and developed a passion for teaching physicians across the country to be effective, engaged leaders. In his final appointment in the military, Tom was the commander/CEO of a NATO military medical facility at the Supreme Headquarters Allied Powers Europe in Belgium. Most recently, Tom served as the CMO for the Medical Group at Baptist Health Hardin in Elizabethtown, KY where he still resides. With an emphasis on servant leadership, Tom’s core conviction is that effective leadership is never about him but is focused on creating a culture where the ones he leads can thrive and succeed. Tom and his wife Cheri of 30 years live in Kentucky and have three children.
Let’s dive into:
- Navigating gossip and a lack of psychological safety
- What to do when keeping the peace has become a full time job
- Leading teams with intention and open lines of communication
- Taking a formal leadership role a couple months before COVID
- The reason to keep track of failures
- The power of replying to your emails in-person
- And more
Dr. Becca Brakely, is an Associate Chief Medical Officer and Chief of Women’s and Children’s Health at Central Maine Healthcare.
This is a deeply meaningful episode that I think you’ll feel and take something away from:
- Meta-leadership vs traditional leadership
- Organizational intelligence vs emotional intelligence
- Being a part of the first HIV-positive delivery
- Responding to the murder of a faculty member at the height of COVID
- Managing the overnight firing of 3 key physicians
- And more
Dr. Leah Harris, among many things, Chairs the Department of Pediatrics at the University of Texas at Austin Dell Medical School.
Let’s dig into:
- The payoff of overidentifying with work
- The link between perfectionism and self-esteem
- The unexpected result of being vulnerable
- The power of therapy
- The science of meditating 3 minutes a day
- And a whole lot more
Dr. John Guenther is an accomplished leader and pediatric specialist with over 37 years of experience.
This is a special episode because Dr. John Guenther was my son’s physician when he was born, and he diagnosed him with severe brain damage and seizure disorders. He impacted my family and I in a deep way. This feels vulnerable to publish — and I hope some part of it’s helpful to you.
On this episode, we dig into:
- How human experience shapes us in deeper ways then we realize
- Meeting Dr. Guenther between my son’s seizures
- Harvesting insights from our past that help us (vs holding us back)
- Overcoming the worry of not knowing enough
- The difference between forcing and inspiring people to implement a vision
- A fresh perspective on AI’s role in healthcare
- Much more
Dr. John Guenther is an accomplished leader and pediatric specialist with over 37 years of experience.
Let’s dive into:
- Pivoting career aspirations after thinking your path is set
- Losing a father unexpectedly at a critical time in life
- How to align stakeholders to solve problems faster
- Turning grief into learnings that shape us in profound ways
- How to break down problems to maximize your impact
- Shaping the future of healthcare with AI
- And more…
Dr. Alan Young is a seasoned physician and healthcare innovation entrepreneur, blending extensive clinical expertise with strategic business acumen. From former Chief Medical Officer roles and leadership positions in digital health to pioneering value-based care initiatives, Dr. Young's career is marked by his impactful contributions to improving healthcare systems and patient outcomes through technology and innovation.
Let’s dive into:
- Why things can feel “off”, even when everything look amazing from the outside
- How to actually get out of a rut, without putting a bandaid
- How an unexpected death in his family sparked his formal leadership journey
- Managing young faculty, remotely, from the horn of Africa (before COVID)
- A simple way to guarantee you have time in your day to spend on strategy
- Transitioning between leadership, coaching and mentorship
- How to let go of things after delegating them
- The power of clicking “save” instead of “send” on emails
- And a whole lot more
Dr. Jason Johnson is a surgeon holding various roles, including Program Director of General Surgery Residency for Intermountain Health.
Let’s dive into:
- A successful collaboration between a medical group practice and a hospital that reduced readmissions
- Feeling unsettled with deciding what to focus on
- Managing concerns from a group of physicians in an efficient way
- How to have difficult and productive conversations with senior leaders
- Exactly how he uses a part-time virtual assistant to get more done in less time
- Evolving and adapting without sacrificing outcomes and values
Dr. Timo Dygert specializes in invasive cardiology at the Southern Oregon Cardiology medical group practice.
NOTE: Send us an email (support@sandyscottllc.com) if you’re looking for a part-time virtual assistant, and we’ll connect you with the right person.
Let’s dive into:
- Jumping into things you don’t know much about
- The transition from treating patients to fixing broken systems
- How to rise above task-drag and spend more time working strategically
- The pitfalls of taking too much responsibility
- Making space for people who haven’t talked in a meeting
- How to bring more perspectives to the table in a productive way
Dr. Amy Scanlan is the Chief Medical Officer of the Trinsic Clinically Integrated Network - an Intermountain and UCHealth company.
Sandy and Dr. Scherer have collaborated on several impactful projects over the past year. Today, they're digging into:
- How Dr. Scherer’s research met initial resistance before becoming a game-changer in emergency general surgery.
- Dr. Scherer's career transition from a large academic medical center to CMO, and now CEO, of SAMGI.
- How Dr. Scherer uses agility to identify issues and implement solutions swiftly.
- The challenges and rewards of growing SAMGI while aligning the business with her core vision.
- How Dr. Scherer puts hospitals' needs first—often easier said than done—by prioritizing listening over prescribing solutions.
- The value of an excellent assistant in her role as a surgeon CEO.
- Tips and advice for clinicians who are struggling to make the impact they desire.
- What SAMGI offers to surgeons and hospitals that sets it apart in the industry.
Dr. Lynette Scherer is the CEO of Surgical Affiliates Management Group Inc. (SAMGI), an organization that partners with hospitals to build robust trauma and emergency surgery programs. With over 15 years spent in academic medicine, Dr. Scherer made the pivotal decision to transition into the private sector, where she initially served as SAMGI’s CMO before assuming the role of CEO. Under her leadership, the organization has experienced remarkable growth and has become a leader in its field. Known for her pioneering research and innovative approaches, Dr. Scherer is not just an exceptional surgeon but a visionary leader. Her unique approach to leadership emphasizes active listening and agile problem-solving, principles that have been foundational to SAMGI's success.
Sandy and Dr. Natasha Beauvais are digging into:
- The biggest surprises of implementing the Deliberately Developmental Organization model at her practice
- Reframing ways we get stuck — as opportunities for positive change
- The pitfalls of relying too much on high performers too much -- and what to do instead
- The process of overcoming the fear of leading
- A simple recipe to develop trust in meetings
With more than 20 years of professional experience, Dr. Beauvais understands the deep connection between our physical well-being, our medical health, and our mental health. She cares for people one at a time, thoughtfully, and with the support of a team of family members and other providers.
*Dr. Beauvais specializes in prevention and provides a personal connection to healthy minds and bodies. She treats singles and partners, families and grandparents, working to help people to live longer and to feel more alive and healthy in the process.
As a Board Certified Family Physician, Dr. Beauvais works to help prevent cancer, heart disease, and immobility. To help address the needs of people who felt overwhelmed in the gym, or unsure of how to get started, she spearheaded the conception of an exclusive fitness program, AgeProof Your Body, to support people of all ages to embark on a path toward fitness.
Dr. Beauvais loves hanging out with her spouse and four children. She enjoys meeting people from all over the world and eating foods from everywhere. She hopes to visit all of the National Parks, and every continent (3 more to go) and would love tips on your favorite places to visit when the pandemic is over!*
Learn more here.
Sandy and Dr. Paul DeChant are jumping into:
- Addressing exhaustion before or after cynicism
- Closing the door to protect your time and energy
- Political correctness in mergers and acquisitions
- Empathizing with the victim mindset
- LEAN methodology as a way to solve charting
Click here to learn more about Dr. Paul DeChant.Produced by the Sandy Scott Coaching Group
Sandy and Dr. Jeff Smith are jumping into:
- A method for balancing performance and wellness
- Jeff’s experience with coach training (spoiler alert: out of his comfort zone)
- Managing outbursts of anger
- Healing your reputation
- The best time to say “no” to a request or something new
More about Dr. Jeff Smith here.
Sandy and Dr. Natasha Beauvais are jumping into:
- The Deliberately Developmental Organization model
- Offering benefits to a whole organization vs only high performers
- Supporting colleagues who don’t realize they’re stuck
- An insight in running better meetings
- Why it’s critical to articulate culture before growing market share
- Coaching patients to build their own insights (great example about a patient drinking too much alcohol)
Check out the Northern Virginia Family Practice Podcast here.
About Dr. Natasha Beauvais
With more than 20 years of professional experience, Dr. Beauvais understands the deep connection between our physical well-being, our medical health, and our mental health. She cares for people one at a time, thoughtfully, and with the support of a team of family members and other providers.
Clinical Expertise:
Dr. Beauvais specializes in prevention and provides a personal connection to healthy minds and bodies. She treats singles and partners, families and grandparents, working to help people to live longer and to feel more alive and healthy in the process.
As a Board Certified Family Physician, Dr. Beauvais works to help prevent cancer, heart disease, and immobility. To help address the needs of people who felt overwhelmed in the gym, or unsure of how to get started, she spearheaded the conception of an exclusive fitness program, AgeProof Your Body, to support people of all ages to embark on a path toward fitness.
When She’s Not Working:
Dr. Beauvais loves hanging out with her spouse and four children. She enjoys meeting people from all over the world and eating foods from everywhere. She hopes to visit all of the National Parks, and every continent (3 more to go) and would love tips on your favorite places to visit when the pandemic is over!
Learn more here.
Sandy and Dr. Randy Cook are digging into:
- A bitter contest between Randy and hospital administration
- Retooling a clinic after 100% of the nursing staff resigned
- How to reduce the impact of administrative turbulence on patients
- How plagiarism in a medical journal sparked the career of a well-known pediatrician
- Importance of focusing on goals over obstacles
- Randy’s insights from hosting a growing physician podcast since 2019
Dr. Randy Cook brings more than four decades of bedside practice as a general and vascular surgeon to the Rx for Success Podcast. A well-respected clinician, educator, organizational leader, he holds certifications from the American Board of Surgery and the American Board of Preventive Medicine in the subspecialty of Undersea and Hyperbaric Medicine, as well as certifications from the American Professional Wound Care Association and the American Board of Wound Management. He is a Fellow of the American College of Surgeons and the Southeastern Surgical Congress. His many years of clinical, managerial and leadership experience have provided Randy with invaluable insight into the practice of medicine and medical practice management. Randy is also an Executive Physician Coach, and as such, is uniquely situated to coach today’s physician from a well-informed position of having successfully balanced the business of medicine with the priesthood of medicine.
We go through important experiences, especially difficult ones, and learn only a fraction of what we could.
If you’re an accomplished “doer” and less adept at reflecting — use this exercise as a tool to uncover one of Your 2021 Insights.
Because despite the uncertainty and chaos, there’s a meaningful path for you to take in 2022.
So get started with 5 minutes to pause, reflect and invest in yourself right now.
“The Evolving Role of the CMO” -- exploring the new paths, nuances and perks of being a CMO
Dr. Dan Field peels back the layers of being a CMO, digging into:
- What autonomy, variety and success looks like for CMOs
- Strengthen your awareness of the greater good
- Creating opportunity by humbling yourself
- Replacing one kind of autonomy for a better kind
- The perks of serving as the medical director for an annual pilgrimage to France
- Using medical training and experience as a springboard for your career (e.g. Venture capital)
- Non-traditional tips and suggestions for people who want to become a CMO
- Becoming a nationally-recognized strangulation expert
*Dr. Dan Field is the chief medical officer for MDstaffers, one of the fastest-growing companies in the United States.
Dr. Field is responsible for overseeing all clinical staff operations and quality assurance for MDstaffers. He provides clinical leadership to MDstaffers’ contract staff and assists in creating innovative staffing models to help healthcare facilities achieve optimal physician staffing levels while also upholding the highest quality standards in the ever-present physician shortage. Dr. Field is an emergency physician by training and has practiced emergency medicine for more than 30 years. Dr. Field is certified by the American Board of Emergency Medicine and maintains an active clinical practice.
Dr. Field is an instructor at the California Northstate University College of Medicine and previously served as clinical faculty at UC Davis School of Medicine for 25 years. Dr. Field serves the California Medical Board as an expert reviewer/consultant and provided medical expertise to the Sacramento County Sheriff SED/SWAT team as a Reserve Deputy Sheriff.*
Check him out on LinkedIn here.
“The Evolving Role of the CMO” -- exploring the new paths, nuances and perks of being a CMO
Dr. Brent Jackson peels back the layers of being a CMO, digging into:
- His unexpected path to becoming a CMO
- Two super practical ways to leaders to invest in their teams
- How to move forward from COVID with a scarcity of capital
- Getting things done through influence when physicians don’t report to you
- Difference between leading surgery vs leading an organization
- Surprises about the results Brent got from coaching
- What keeps Brent up at night
Dr. Brent Jackson is the VP/Chief Medical Officer at Dignity Health, Mercy General Hospital. He is a Physician executive experienced with inpatient/outpatient Utilization Management, physician leadership, quality/process improvement, and organizational change.
Check him out on LinkedIn here!
Today we have Dr. Jeff Leman on the show to dig into:
- First impressions of coaching
- A big shift in understanding the role of physician leaders
- Getting the leadership monkey off your back
- The value of rediscovering our values and naming them in clear terms
- The type of person Jeff recommends coaching for, based on his experience
Among other roles, Dr. Jeff Leman is the Program Director at the University of Illinois Family Medicine Residency Program, an Associate Medical Director at UnityPoint Clinic, an Associate Clinical Professor at the University of Illinois, and the Medical Staff President at UnityPoint Health.
Today we have Dr. Tom Shellenberger on the show to dig into:
- What led him to hire a coach
- Counterintuitive insights that coaching brought to the surface
- The hardest parts of the coaching process
- The type of person Tom recommends coaching for, based on his experience
Today we have the incredible Dr. Ann Messer on the show, digging into...
- Balancing a love of family and a love for medicine
- Cancelling Christmas to build a clean water system in Nicaragua (and bringing the kids along)
- Treating lines of patients in the mountains of a developing country
- Benefits of stepping into unfamiliar situations AND THEN building up your knowledge base
- Rebalancing your life priorities for long-term sustainability
- Releasing The Corona Care Handbook (#1 Best Seller)
- What is One Good Turn up to?
Download the #1 Best Seller: The Corona Care Handbook
Check out One Good Turn and Donate Here
Dr. Ann Messer is a Board Certified Family Physician and has been practicing family medicine and urgent care for 30 years. She has special expertise in Global Health. Dr. Messer is a Fulbright Specialist with the United States Department of State, teaching core clinical competency in medical education in developing countries. Dr. Messer is the Executive Director of One Good Turn, a global health nonprofit partnering with organizations worldwide to provide medical support and education to underserved communities. She has worked with neglected populations in extreme conditions around the world.
Dr. Paul Matherne is the pediatric cardiology professor at the University of Virginia Health System, and an adjunct professor at the business school. He’s bringing insights from a lot of different perspectives in academics and non-profits especially.
On this episode, Dr. Matherne talks about:
- What to do when your wife tells you you need to leave your job
- What to do with feedback that “you’re leaving bodies in your wake”
- The difference between job titles, influence and impact
- How you can be self-centered without being selfish
- Lessons learned from hiring multiple coaches
- Scheduling time for personal connection, especially on clinical days and Zoom meetings
Dr. Paul Matherne’s Biography:G. Paul Matherne, MD, MBA holds the Dammann Professor of Pediatrics in pediatric cardiology. He recently served as Interim Chief medical officer and Senior Associate Dean for Research at the UVA Health System. During his 33 years at UVA he has served as Service Line Lead for Children’s Services, Vice chair of clinical affairs in the Department of Pediatrics, Associate Chair for research and as division director of pediatric cardiology and medical director of the UVA Children’s Hospital Heart Center. He treats both children and adults with congenital heart disease and is board-certified in pediatrics and pediatric cardiology.
Dr. Matherne was born in Lafayette, LA, and grew up in Texas. He attended Texas A&M University for undergraduate and medical school, and completed his pediatric residency at the University of Oklahoma and pediatric cardiology fellowship at the University of Iowa.
He joined the UVA faculty in 1987, initially as a clinician scientist with a basic science lab, working closely with colleagues in the Department of Physiology. After 20 years in the lab, he changed his focus to administrative duties after receiving an MBA degree from UVA’s Darden School of Business where he has also been teaching Health Care management for the past 10 years. Dr. Matherne has published 90 peer-reviewed and invited articles and book chapters.
He has been very involved with the American Heart Association and has served as president of the Mid-Atlantic Affiliate of the American Heart Association, chair of the CVDY Council of the AHA and is currently a member of the AHA Scientific Councils Oversight Committee and the AHA SFRN Children's Research Network Oversight advisory committee. He received the AHA council on Cardiovascular Disease in the Young (CVDY) Distinguished Achievement Award in 2018.
Dr. Matherne and his wife of 41 years raised four children in Charlottesville and have four grandchildren. They have both been active in a variety of community activities at church, local schools and scouting. They also both enjoy cooking — especially gumbo.
https://www.darden.virginia.edu/faculty-research/directory/g-paul-matherne
How did two clinical executives, from competing systems, start collaborating on a daily basis? Listen to Dr. Marjorie Bessel and Dr. Keith Frey open up about that and more:
- “Coop-ertition” (cooperation + competition)
- Why generalists are great with ambiguity
- Keith and Marjorie’s personal leadership “stretch” for 2021
- How to “rev down” back to normal from a heightened pandemic state
- The best part of their morning routines
- The one thing that makes Keith 30% more efficient at work
- Aligning your calendar with your biorhythm
Dr. Marjorie Bessel is the Chief Clinical Officer at Banner Health and Dr. Keith Frey is the Arizona Divisional CMO and Physician Leader for Professional Fulfillment at CommonSpirit Health.
Paper referenced by Dr. Keith Frey: Collaboration on the Arizona Surge Line: How Covid-19 Became the Impetus for Public, Private, and Federal Hospitals to Function as One System
Heard of the book “Switch: How to Change Things When Change Is Hard” (by Chip and Dan Heath) but don’t have time to read it? Get the most important insights from someone who’s applied them in medicine, Dr. Cara Beatty.
On this episode, she and Sandy dig into:
- Challenges between providers and their support staff
- How slowing down can lead to more alignment
- Why resistance to change is often due to a lack of clarity
- A better approach to big complicated problems (vs. assuming a big complicated solution is needed)
- The mental cost of doing things differently
- Three biggest takeaways from the book
Dr. Beatty has been a Physician Executive for over 20 years and is the CMO of Northeast Washington at Providence Health.
Heard of the book “How Will You Measure Your Life?” (by Clayton M. Christensen) but don’t have time to read it? Get the most important insights from someone who’s applied them in medicine, Dr. Jeremy Blanchard.
On this episode, he and Sandy dig into:
- Deciding to leave a health system because of culture
- Cold calling 16 influential leaders for advice
- Why you should define your “north star” based on your motivators
- One way to help a friend along their journey
- Three biggest takeaways from the book
Dr. Jeremy Blanchard is the Chief Medical Officer of North Mississippi Health Services.
Heard of the book “The Obstacle is the Way” but don’t have time to read it?
Get the most important insights from someone who’s applied them in medicine, Dr. Mark Stephens. On this episode, he and Sandy dig into:
- A framework for more objective perception and action
- The skill of teasing out rationality and emotionality
- Practical ways Mark applied the lessons of the book in medicine
Dr. Mark Stephens is, among other things, the Professor of Family and Community Medicine and Professor of Humanities at Penn State.Want to give it a read? Click here to check out "The Obstacle is the Way" on Amazon!
Dr. Katrina Ubell is a physician and master certified life coach specializing in helping women-identifying doctors who overeat.
Dr. Katrina Ubell and Sandy dig into:
- The power of a future focused mindset
- The root causes of emotional eating
- Auditing your relationship with food, especially during a pandemic
- Why constraints aren’t always restrictive
- A ton of practical tips for physicians who struggle with weight loss
Learn more about Katrina’s work here.
Dr. Patty Fahy's role as a clinician, a member of an executive team, and a leadership consultant has been focused on supporting people to make important and often difficult changes. She is the host of Licensed To Lead Podcast and a Keynote Speaker.
Dr. Patty Fahy and Sandy dig into:
- What to do when administrators don’t give you the full truth
- The power of a physician with a Business School Mindset
- Who are the masters of healthcare?
- Why you don’t need an MBA
- Questioning the dyad structure
- Practical ways to create a better culture, from the inside out
We go through important experiences, especially difficult ones, andlearn only a fraction of what we could.
If you’re an accomplished “doer” and less adept at reflecting — use this exercise as a tool to uncover one of Your 2020 Insights.
Because despite the uncertainty and chaos, there’s a meaningful path for you to take in 2021.
So get started with 5 minutes to pause, reflect and invest in yourself right now.CLICK HERE FOR THE PDF VERSION
Dr. John Gabis and Sandy Scott dig into:
- Moonlighting at his own practice
- The nuances of training residents to treat opioid use disorder
- Dealing with the fallout of embezzlement (with Gabis’ 3 S’s)
- Cooper-tition (cooperation + competition)
- Building a state-of-the-art simulation hospital in Appalachia
- Resources for physicians who want to govern themselves
- Chairing the Hope Partnership Project -- a local collaboration to eliminate Substance Abuse Disorder
Dr. John Gabis is the President at Adena Medical Group in Chillicothe, Ohio -- where he leads 300 colleagues to be the trusted first choice of patients for multi-specialty physician services in a nine county service area. He’s Board Certified in Family Medicine and a Certified Physician Executive.
Dr. Dan McCarter and Sandy Scott dig into:
- Leading the launch of an ACO (after calculating it would lose money)
- Shifting business models
- Adopting EMR before the internet
- How a temporary job turned into a 27 year practice
- Results of using a meditation app for over 170 days in a row
Dr. Dan McCarter is the National Director of Primary Care Advancement at ChenMed.
Dr. Dan Field and Sandy Scott dig into:
- Waldorf education
- Is there a positive side to Imposter Syndrome?
- Skill stacking -- how to combine your existing skills in a new way to provide unique value
- Taking 50 dying patients on an all-expenses-paid trip to France (annually)
- The satisfaction of getting one thing done early in the morning
*Dr. Dan Field is the chief medical officer for MDstaffers, one of the fastest-growing companies in the United States.
Dr. Field is responsible for overseeing all clinical staff operations and quality assurance for MDstaffers. He provides clinical leadership to MDstaffers’ contract staff and assists in creating innovative staffing models to help healthcare facilities achieve optimal physician staffing levels while also upholding the highest quality standards in the ever-present physician shortage. Dr. Field is an emergency physician by training and has practiced emergency medicine for more than 30 years. Dr. Field is certified by the American Board of Emergency Medicine and maintains an active clinical practice.
Dr. Field is an instructor at the California Northstate University College of Medicine and previously served as clinical faculty at UC Davis School of Medicine for 25 years. Dr. Field serves the California Medical Board as an expert reviewer/consultant and provided medical expertise to the Sacramento County Sheriff SED/SWAT team as a Reserve Deputy Sheriff.
Dr. Field received his medical degree from the University of California at San Francisco, completed an internship at Highland Hospital in Oakland and residency at University Hospital in Cincinnati. Dr. Field has an active California medical license. He has experience practicing in resource-rich, urban hospitals as well as under-served, rural, critical-access facilities. Dr. Field also has extensive experience in telemedicine and telehealth staffing.
Dr. Field has served as an expert witness for cases involving personal injury, criminal law, standard of care, and malpractice. He has also been a featured speaker, panelist, media physician, and talk show guest.
Specialties: Emergency Medicine, Urgent Care, Emergency Department, Triage, Remote and Rural Medicine, Expert Witness, Peer Review, Personal Injury, Product Liability, Criminal, Malpractice, Employment, strangulation, assault, trauma, domestic violence, stabbing, gunshot wounds, forensic medicine, medicolegal, locum tenens, physician staffing, telemedicine, telehealth, managed services*
Dr. Brent Jackson is BACK, to dig into:
- Most surprising parts of getting an MBA
- Designing a physician leadership program with no budget constraints
- The core strategies of “pandemic management”
- Unexpected benefits of sending out a Friday Newsletter -- and how to make one yourself
Brent Jackson is the VP/Chief Medical Officer at Dignity Health, Mercy General Hospital. He is a Physician executive experienced with inpatient/outpatient Utilization Management, physician leadership, quality/process improvement, and organizational change. Check him out on LinkedIn: https://www.linkedin.com/in/bjacksonmd/
Dr. Brad Block cuts to the heart of:
- Steps to get that podcast idea off the ground
- Leadership vs facilitation
- How our words shape our thoughts
- Healing people vs healing patients
- “Encoding meaning” to lock-in new habits
- Forming coalitions
- What it’s like to be sued
Dr. Bradley Block is a head and neck surgeon at ENT and Allergy Associates in New York. He is also the guest of Physician’s Guide to Doctoring, where they answer the question: “What should we have been learning while we were memorizing Krebs cycle?”. Check out physiciansguidetodoctoring.com for more!
Humans tend to feel either:
- (1) hyper focused (e.g. mind racing)
- (2) shut-off (e.g. bored, flat)
If you’re feeling stuck in a rut -- The 3x3x3 Visualization interrupts your thinking patterns and helps you find the optimal place in between hyper focus and feeling flat.
If your:
- meetings are back to back
- days are becoming a blur
- life feels like Groundhog Day
- coping to get through the day…
Listen to this.
(In less than 5 minutes, we'll interrupt your automatic habits and connect you to a moment of restoration or rest.)
High-performing leaders know “how to show up” to solve challenges.
If you feel like there’s someone or something that you just want to “fix” and move on -- this exercise helps you feel the physical difference between “fixing” vs “showing up” to solve a challenge.
Tune in and then go solve that challenge!
If you call yourself a Servant Leader -- but your work is feeling transactional and mechanical -- plug in your headphones right now and reconnect to a deeper meaning and purpose.
We’ve opened large leadership meetings with this visualization and it’s received awesome reviews.
BY FAR the most popular exercise we do with physicians. If you're feeling overwhelmed about the future -- investing 15 minutes in your Future Self could be the best decision you make all day.
Here’s the deal: 90% of our actions are automated and based on our past experiences.
This guided visualization taps into your potential and anchors you into your future -- to balance out the natural way we anchor into the past.
Jimmy and Sandy dive into:
- How blowing out his knee altered his career trajectory
- The time Jimmy flew a helicopter, through a storm, while it was ON FIRE
- A simplified way to think about wellness
- Specific strategies we can learn from our ancestors about wellness
- The better alternative to tracking sleep
- Why government subsidies impact the health of our patients
Jimmy is a Board certified Family Medicine Physician actively working in the emergency and inpatient setting, with a passion for nutrition, health, and wellness. Check out his recipes, checklists and blog at https://drjimmy.com/
Jasleen and Sandy dig into:
- Growing up in a biased Indian culture
- How to name the unique elements of our own life story
- Navigating the loss of a parent
Dr. Jasleen Chhatwal is a Psychiatrist and Chief Medical Officer who is spreading the message of #IntentionalEvolution. Follow her on Twitter & Instagram: @JChhatwalMD
Tinu and Sandy are digging into:
- The influence that size has on team performance
- Why every leadership team needs to be communicating their mission to more people
- Building feedback loops between the C-suite and the front line
- The power that comes with understanding how health systems are funded
- Specific ways to prepare physicians for leadership roles in med school
Dr. Tinu Tadese is the Chief Medical Informatics Officer at Lake Health.
Doug and Sandy are diggin into:
- Failures in shifting to a service line model (and lessons learned)
- How to avoid the habits of a transactional leader
- Helping patients die with dignity
- Unlearning things from med school
- Bringing clinical and non-clinical people together
- Recommendations for physician who want to be CMOs
Dr. Doug Apple is the Chief Clinical Officer of the Atlantic Group at Bon Secours Mercy Health System.
Jonathan Fisher is helping heal the heart of healthcare as a cardiologist, leader and mindfulness expert. On this episode, Sandy and Jonathan discuss:
- The science of resilience, through the lens of cardiology
- Why the emotional stress of a pet’s death put a woman in the hospital
- The importance of self care for driven, Type-A people
- A 5-step model for building resilience
- How Jonathan “accidentally” became a leader, as a result of a coaching program
- The difference between helping patients and healing patients
- A 2-second visualization he does before walking into patient rooms
- Insights from years of practicing Yoga, Storytelling and Magic
Jonathan Fisher, MD FACC serves in various capacities at Novant Health, is a Wellness Coach and Meditation Teacher, the Host of HappyHeartMD (on YouTube) and an organizational consultant.
Our first episode with two guests! Shane, Jeremy and Sandy discuss:
- How to address someone in authority who’s mentally deteriorating
- Becoming the CMO of a new system, weeks before COVID-19 hit
- How a CEO and CMO adjusted their communication style to be more effective
- The power of “The Pause”
- Managing internal and external communications
- How to accelerate transition management
Shane Spees is the President and CEO of North Mississippi Health Services.
Dr. Jeremy Blanchard is the Chief Medical Officer of North Mississippi Health Services.
Dr. Mark Schnizter is on fire to build a better future. On this episode, Sandy and Mark are digging into:
- How to recreate yourself if you’re thinking about leaving medicine
- The value of the FACHE credential
- The problem with requesting specialists -- and why “Restoration Clinics” could be the answer
- Getting medical schools to teach community health literacy
- Permission-To-Play Values, Accidental Values, Aspirational Values and Core Values
- Pursuing the Malcolm Baldrige National Quality Award
- The utility of integrity
Mark Schnitzer, MD, is currently a Medical Director at Baylor Scott & White Quality Alliance, and consults on topics such as leadership, culture, communications and marketing.
Mark is a neurosurgeon and an artisan who's on a mission to make the right thing to do, the easy thing to do. On this episode, Sandy and Mark are digging into:
- The difference between minuta and fundamentals
- How to get a team on board with your vision
- The recipe for Creating a Miracle
- The true definition of forgiveness and Mark’s Forgiveness Practice
- The “Why” behind responsible stewardship
Mark Schnitzer, MD, is currently a Medical Director at Baylor Scott & White Quality Alliance, and consults on topics such as leadership, culture, communications and marketing.
Keith Frey is the Division Chief Medical Officer for Dignity Health and on this episode, Sandy and Keith discuss:
- The first step to finding a right mentor
- Innovations in COVID-19 supply chain management
- How System CMOs is Arizona are coming together to combat COVID-19
- How Dignity has used the Well-Being Index during COVID-19
- Building CommonSpirit’s well-being strategy, model and playbook
Keith Frey, MD, MBA is the Division Chief Medical Officer for Dignity Health (Arizona Division) and the Professor of Practice, Department of Management and Entrepreneurship at Arizona State University - W. P. Carey School of Business.
As a dual citizen of the US and Brazil, Dr. Karyn Fowler is someone with a diverse perspective and an international focus. On this episode, Sandy and Karyn discuss:
- Karyn’s unique path to her executive role (through the payer side of things)
- How to know when the time is right for a career move
- The difference between your core values and your acquired values -- and the unique power of each
- Why telling someone to change doesn’t work -- and what to do instead
Karyn Fowler, MD is a VPMA/CMO at SSM Health.
Sandy and Dr. Lyle Berkowitz discuss:
- How to try new career moves without getting stuck
- The reasons physician start-ups fail and a path to building a successful company as a doc
- The hardest parts of moving into a clinical executive role
- Why healthcare needs to understand Design Thinking (with some practical examples)
- The power of gathering insights from the front-lines
- A method to Simplify, Automate and Delegate (SAD) clinical workflows
- How to use Financial Incentives, Artificial Intelligence and Telehealth to scale projects quickly
Lyle Berkowitz, MD is a Physician, Informaticist, Innovator, Entrepreneur, and Telehealth Expert. Learn more about Lyle on his website www.drlyle.com.
When his residency schedule wasn’t allowing him to get to the gym, “Dr. Meathead” built a gym in his garage. Now he’s training and competing nationally in strongman competitions. In this episode, Sandy and Seth dig into why failure isn’t as big of a deal as we make it -- and Seth shares his unique perspective on battling depression and mental health.
Seth Larsen, DO, CSCS is a board-certified family physician striving to improve mental and physical wellness through evidence-based strength training and nutrition. As both a physician and competitive strength athlete, he is in the unique position to provide quality care to the athlete in all of us, rather than simply forbidding your activity of choice. The medical and fitness worlds have much to learn from each other, and it is my goal to present that information to you in a clear and concise (and sometimes snarky) manner...we might even have some fun along the way.
Sandy and Dr. Brent Jackson discuss:
- How a physician’s career can feel like a game of Pachinko
- The power of forming relationships with other physicians
- Why a “steady paycheck” can mean less autonomy
- Brent’s go-to tips for relieving stress
- Why emotional literacy is important and why it’s overlooked (plus the “5 Whys” mental exercise)
- Why Brent pursued an MBA, and what came out of it
Brent Jackson is the VP/Chief Medical Officer at Dignity Health, Mercy General Hospital. He is a Physician executive experienced with inpatient/outpatient Utilization Management, physician leadership, quality/process improvement, and organizational change.
Jason is back!
Every thought about writing a book? This episode's for you.
Jason's Bio:
"With 19 years of military service on land, in the air, on sea, and in hospitals, along with many years as a professor, coach and mentor, I know the challenges everyday people face in creating fulfilling lives of our own, but my secret for true fulfillment has nothing to do with time or to-do lists. I've come a long way myself, and I try to share personal stories and probing questions to teach people how to get their priorities straight, design their own PROCESS for LIFE, and achieve more than they dreamed possible while also enjoying the journey. My website - www.jasonvaladao.com - is a simple start if you are looking for a short, but hopefully powerful blog that can alter your attitude and ambition in just a few healthy minutes of reading, and my first book officially published on April 2nd, 2019."
- A powerful and deeply personal story about a man who was supposed to be the best man at Jason's wedding
- How physicians can recalibrate and adapt their financial plans, given the reality of things like furloughs during COVID-19
- How to deal with the feeling of being understressed and overstressed at the same time
Jason's Bio:
"With 19 years of military service on land, in the air, on sea, and in hospitals, along with many years as a professor, coach and mentor, I know the challenges everyday people face in creating fulfilling lives of our own, but my secret for true fulfillment has nothing to do with time or to-do lists. I've come a long way myself, and I try to share personal stories and probing questions to teach people how to get their priorities straight, design their own PROCESS for LIFE, and achieve more than they dreamed possible while also enjoying the journey. My website - www.jasonvaladao.com - is a simple start if you are looking for a short, but hopefully powerful blog that can alter your attitude and ambition in just a few healthy minutes of reading, and my first book officially published on April 2nd, 2019."
- Specific ways Mark has failed as a leader and how those moments have shaped him
- Helping design non-traditional medical school curriculum
- Art therapy with veterans and physicians
- The 6-word Memoir
Dr. Mark Stephens is, among other things, the Professor of Family and Community Medicine and Professor of Humanities at Penn State.
- The story of a 10-day, 150-mile walk to mark his transition from the military, and what Mark learned about himself on that walk
- The difference between Plan A, B and C -- and why we need each
- What we can learn from Gumbi
Dr. Mark Stephens is, among other things, the Professor of Family and Community Medicine and Professor of Humanities at Penn State.
- The research behind incorporating gratitude into your morning routine
- The research behind random acts of kindness (and how you can apply it at work AND home)
- How Corey and his colleagues have built programs for physicians based on positive psychology (and how they've reduced the need for emergency mental health support by 40% amongst teens in their community!)
*Corey Martin is a Yale-trained family physician driven to change the delivery of healthcare and improve the mental and physical health of our communities. He is a founder of the Bounce Back Project (www.bouncebackproject.org), practicing private group physician, Bush Fellow, former Chief Medical Officer and lead physician in Allina Health’s response to clinician burnout. The majority of his time now is spent as a consultant to healthcare and educational organizations in their responses to clinician burnout.
Driven to do this work by the loss of two colleagues and friends, Corey strives to create an environment of opportunity in which all of us can do the deep, heartfelt work of changing the way we show up and interact in each other’s lives. One of the ways he does this is by facilitating resilience retreats across the United States and throughout the world. He is a Certified Dare to Lead™ Facilitator, Certified Daring Way™ Facilitator, and Center for Courage and Renewal Facilitator in training. He facilitates workshops based on the work of Brené Brown, Parker Palmer, and other thought leaders in burnout prevention and resilience.
In his free time, he enjoys working on his farm that he has recently turned into an event center. He lives in Buffalo, MN with his wife and three daughters. He is a recovering perfectionist and an aspiring “good enoughist”*
- Furloughing 20% of his staff
- How perfectionism is a liability for physicians during COVID-19
- How to maintain relationships during COVID-19 (as an extrovert)
- How his physicians are adapting to virtual care (and why it might support early retirement!)
*Corey Martin is a Yale-trained family physician driven to change the delivery of healthcare and improve the mental and physical health of our communities. He is a founder of the Bounce Back Project (www.bouncebackproject.org), practicing private group physician, Bush Fellow, former Chief Medical Officer and lead physician in Allina Health’s response to clinician burnout. The majority of his time now is spent as a consultant to healthcare and educational organizations in their responses to clinician burnout.
Driven to do this work by the loss of two colleagues and friends, Corey strives to create an environment of opportunity in which all of us can do the deep, heartfelt work of changing the way we show up and interact in each other’s lives. One of the ways he does this is by facilitating resilience retreats across the United States and throughout the world. He is a Certified Dare to Lead™ Facilitator, Certified Daring Way™ Facilitator, and Center for Courage and Renewal Facilitator in training. He facilitates workshops based on the work of Brené Brown, Parker Palmer, and other thought leaders in burnout prevention and resilience.
In his free time, he enjoys working on his farm that he has recently turned into an event center. He lives in Buffalo, MN with his wife and three daughters. He is a recovering perfectionist and an aspiring “good enoughist”*
Corey opens up about an incredibly powerful story of how the death of two fellow physicians changed his life forever. He also talks about taking on a CMO role after 5 years of practice.
*Corey Martin is a Yale-trained family physician driven to change the delivery of healthcare and improve the mental and physical health of our communities. He is a founder of the Bounce Back Project (www.bouncebackproject.org), practicing private group physician, Bush Fellow, former Chief Medical Officer and lead physician in Allina Health’s response to clinician burnout. The majority of his time now is spent as a consultant to healthcare and educational organizations in their responses to clinician burnout.
Driven to do this work by the loss of two colleagues and friends, Corey strives to create an environment of opportunity in which all of us can do the deep, heartfelt work of changing the way we show up and interact in each other’s lives. One of the ways he does this is by facilitating resilience retreats across the United States and throughout the world. He is a Certified Dare to Lead™ Facilitator, Certified Daring Way™ Facilitator, and Center for Courage and Renewal Facilitator in training. He facilitates workshops based on the work of Brené Brown, Parker Palmer, and other thought leaders in burnout prevention and resilience.
In his free time, he enjoys working on his farm that he has recently turned into an event center. He lives in Buffalo, MN with his wife and three daughters. He is a recovering perfectionist and an aspiring “good enoughist”*
During this special episode, two returning guests walk through The Change Map exercise and focus on two topics:
- Communicating and implementing furloughs
- Managing the "people side" of implementing new virtual care processes
Jump to 14:00 to hear their insights after going through the exercise.
If you'd like a PDF of The Change Map, send an email to support@sandyscottllc.com with the subject line "Change Map PDF".
Dr. Mark Greenawald is, among many other things, the Medical Director for Physician Leadership Development and Professional Well-Being at Carilion Clinic.
Dr. Corey Martin is a Yale-trained family physician driven to change the delivery of healthcare and improve the mental and physical health of our communities. He is a founder of the Bounce Back Project (www.bouncebackproject.org), practicing private group physician, Bush Fellow, former Chief Medical Officer and lead physician in Allina Health’s response to clinician burnout. The majority of his time now is spent as a consultant to healthcare and educational organizations in their responses to clinician burnout. Driven to do this work by the loss of two colleagues and friends, Corey strives to create an environment of opportunity in which all of us can do the deep, heartfelt work of changing the way we show up and interact in each other’s lives. One of the ways he does this is by facilitating resilience retreats across the United States and throughout the world. He is a Certified Dare to Lead™ Facilitator, Certified Daring Way™ Facilitator, and Center for Courage and Renewal Facilitator in training. He facilitates workshops based on the work of Brené Brown, Parker Palmer, and other thought leaders in burnout prevention and resilience. In his free time, he enjoys working on his farm that he has recently turned into an event center. He lives in Buffalo, MN with his wife and three daughters. He is a recovering perfectionist and an aspiring “good enoughist”
This special episode is from a webinar hosted by The Well-Being Index (a platform built around a well-being assessment invested by The Mayo Clinic). Sandy and Dr. Katie Sardone, PhD answer LIVE questions and provide as much tactical well-being advice and suggestions as possible -- enjoy!
Topics include:
- The things you CAN control
- Reboundability
- Energy levels
- How to manage shifting goal posts
- Acknowledgement
- Peer to peer support
- Ways for organizations and systems to support their people through COVID-19
*Dr. Katie Sardone, PhD is, among other things, a Licensed Psychologist at Behavioral Health Dallas, PLLC.
Sankesh (Sunny) Prabhakar is the Sales Strategy Director at MedEd Web Solutions (Well-Being Index).
John McMahon (asking most of the questions) is a Product Specialist at The Well-Being Index.*
Jennifer was doubting herself and feeling an imbalance between her work, health and family. She felt like her patients didn't respect her, but she still wanted to make a difference in their lives. During this episode, Jennifer talks about overcoming her challenges to become a confident, trusted and capable provider.
Jennifer Skinner is currently a PA student at Rocky Vista University.
- Thoughts on how to prepare and deliver demonstrations (Hint: Have a plan A, B and C!)
*David McSwain, MD, MPH, FAAP, is the Chief Medical Information Officer for the MUSC Health system and an Associate Professor of Pediatric Critical Care Medicine at MUSC Children’s Hospital. He is the Co-Founder of the SPROUT (Supporting Pediatric Research on Outcomes and Utilization of Telehealth) National Telehealth Research Collaborative, Main Principal Investigator for the NIH-funded (NCATS) SPROUT-CTSA Collaborative Telehealth Research Network, and the Chair of the American Academy of Pediatrics (AAP) Section on Telehealth Care (SOTC).
Dr. McSwain is a dynamic speaker on a wide range of topics: health IT, digital and connected health, clinician wellness, patient and family engagement, quality and safety, leadership, and critical care. He is passionate about building collaborations of patient, family, and clinician-focused innovators to solve complex national and global healthcare problems.
Dr. McSwain is the recipient of the 2018 ATA Champion Award, awarded to one individual in the country who has demonstrated exceptional leadership and innovation in the advancement of quality telehealth practice, policies, and adoption at the local, state, national, or international level.
Dr. McSwain earned his Bachelor of Science in Biology and Psychology from Duke University, including a concentration in Neuroscience. He completed his MD and MPH in Health Policy and Administration as well as a combined residency in Internal Medicine and Pediatrics at UNC Chapel Hill and his fellowship in Pediatric Critical Care Medicine at Duke University.*
- A powerful story of how telehealth saved a little girl's life
- How artificial intelligence is going to improve the physician/patient relationship
- How to track for a CMIO role
- How to use technology (and manager your data) as a patient
*David McSwain, MD, MPH, FAAP, is the Chief Medical Information Officer for the MUSC Health system and an Associate Professor of Pediatric Critical Care Medicine at MUSC Children’s Hospital. He is the Co-Founder of the SPROUT (Supporting Pediatric Research on Outcomes and Utilization of Telehealth) National Telehealth Research Collaborative, Main Principal Investigator for the NIH-funded (NCATS) SPROUT-CTSA Collaborative Telehealth Research Network, and the Chair of the American Academy of Pediatrics (AAP) Section on Telehealth Care (SOTC).
Dr. McSwain is a dynamic speaker on a wide range of topics: health IT, digital and connected health, clinician wellness, patient and family engagement, quality and safety, leadership, and critical care. He is passionate about building collaborations of patient, family, and clinician-focused innovators to solve complex national and global healthcare problems.
Dr. McSwain is the recipient of the 2018 ATA Champion Award, awarded to one individual in the country who has demonstrated exceptional leadership and innovation in the advancement of quality telehealth practice, policies, and adoption at the local, state, national, or international level.
Dr. McSwain earned his Bachelor of Science in Biology and Psychology from Duke University, including a concentration in Neuroscience. He completed his MD and MPH in Health Policy and Administration as well as a combined residency in Internal Medicine and Pediatrics at UNC Chapel Hill and his fellowship in Pediatric Critical Care Medicine at Duke University.*
- Evolution of the CMIO role (and how it's so much more than just EMR)
- The reasons why patients' experiences with telehealth vary so widely (and why COVID-19 will actually help with that)
*David McSwain, MD, MPH, FAAP, is the Chief Medical Information Officer for the MUSC Health system and an Associate Professor of Pediatric Critical Care Medicine at MUSC Children’s Hospital. He is the Co-Founder of the SPROUT (Supporting Pediatric Research on Outcomes and Utilization of Telehealth) National Telehealth Research Collaborative, Main Principal Investigator for the NIH-funded (NCATS) SPROUT-CTSA Collaborative Telehealth Research Network, and the Chair of the American Academy of Pediatrics (AAP) Section on Telehealth Care (SOTC).
Dr. McSwain is a dynamic speaker on a wide range of topics: health IT, digital and connected health, clinician wellness, patient and family engagement, quality and safety, leadership, and critical care. He is passionate about building collaborations of patient, family, and clinician-focused innovators to solve complex national and global healthcare problems.
Dr. McSwain is the recipient of the 2018 ATA Champion Award, awarded to one individual in the country who has demonstrated exceptional leadership and innovation in the advancement of quality telehealth practice, policies, and adoption at the local, state, national, or international level.
Dr. McSwain earned his Bachelor of Science in Biology and Psychology from Duke University, including a concentration in Neuroscience. He completed his MD and MPH in Health Policy and Administration as well as a combined residency in Internal Medicine and Pediatrics at UNC Chapel Hill and his fellowship in Pediatric Critical Care Medicine at Duke University.*
- Wisdom from immigrant parents (work ethic >>> education)
- Differences between management and leadership
- Differences between empathy and compassion
- Experience with American Academy of Family Physicians (Leadership Development Program) as a Chief Resident, and as Faculty
Jason's Bio:
"With 19 years of military service on land, in the air, on sea, and in hospitals, along with many years as a professor, coach and mentor, I know the challenges everyday people face in creating fulfilling lives of our own, but my secret for true fulfillment has nothing to do with time or to-do lists. I've come a long way myself, and I try to share personal stories and probing questions to teach people how to get their priorities straight, design their own PROCESS for LIFE, and achieve more than they dreamed possible while also enjoying the journey. My website - www.jasonvaladao.com - is a simple start if you are looking for a short, but hopefully powerful blog that can alter your attitude and ambition in just a few healthy minutes of reading, and my first book officially published on April 2nd, 2019."
- How his daughter's birth and diagnosis changed his patient interactions
- Why accountability partners and groups are critical for career development (and COVID-19)
- How compassion, connection and health are important now more than ever
Jason's Bio:
"With 19 years of military service on land, in the air, on sea, and in hospitals, along with many years as a professor, coach and mentor, I know the challenges everyday people face in creating fulfilling lives of our own, but my secret for true fulfillment has nothing to do with time or to-do lists. I've come a long way myself, and I try to share personal stories and probing questions to teach people how to get their priorities straight, design their own PROCESS for LIFE, and achieve more than they dreamed possible while also enjoying the journey. My website - www.jasonvaladao.com - is a simple start if you are looking for a short, but hopefully powerful blog that can alter your attitude and ambition in just a few healthy minutes of reading, and my first book officially published on April 2nd, 2019."
How is COVID-19 shaping the future of telehealth? Why should physicians be shaping the future of healthcare?
Dr. Mark Weisman is the Chief Medical Information Officer (CMIO) for Peninsula Regional Health System. He is a Board-certified Internal Medicine and Informatics physician, who has practiced in inpatient and ambulatory care in hospitals, high-volume clinics, and retainer-style clinics.
In this episode:
- The path to becoming a CMIO
- What the ideal quality scorecard looks like
- Practical things to do when technology is getting in your way
Dr. Mark Weisman is the Chief Medical Information Officer (CMIO) for Peninsula Regional Health System. He is a Board-certified Internal Medicine and Informatics physician, who has practiced in inpatient and ambulatory care in hospitals, high-volume clinics, and retainer-style clinics.
Sandy and Dr. Mark Greenawald discuss the cost of not connecting with peers, 2 important types of peer support and a beautiful message of love for the world.
Dr. Mark Greenawald is the Medical Director for Physician Leadership Development and Professional Well-Being at Carilion Clinic.
Sandy and Krista discuss two powerful events being hosted for physicians in Texas: Mortals and Medicine + Women Rising.
Rev. Krista Gregory, MDiv, BCC is the founder of the Center for Resiliency at Dell Children’s Medical Center of Central Texas. The center was established with the belief that the language and structure of medicine needs to transform to provide a sustainable setting for practitioners to counter burnout and increase personal and professional fulfillment. Gregory is a board certified chaplain who has worked in the healthcare field for over 25 years with physicians, residents and healthcare professionals, both in adult and pediatric facilities.
Here's a snippet from when Sandy and Krista's podcast episode was officially "over", but the conversation continued...
Rev. Krista Gregory, MDiv, BCC is the founder of the Center for Resiliency at Dell Children’s Medical Center of Central Texas. The center was established with the belief that the language and structure of medicine needs to transform to provide a sustainable setting for practitioners to counter burnout and increase personal and professional fulfillment. Gregory is a board certified chaplain who has worked in the healthcare field for over 25 years with physicians, residents and healthcare professionals, both in adult and pediatric facilities.
Sandy and Krista discuss the lack of COVID-19 data, how to break down silos during this pandemic, and the power of clinicians sharing stories on stage.
Rev. Krista Gregory, MDiv, BCC is the founder of the Center for Resiliency at Dell Children’s Medical Center of Central Texas. The center was established with the belief that the language and structure of medicine needs to transform to provide a sustainable setting for practitioners to counter burnout and increase personal and professional fulfillment. Gregory is a board certified chaplain who has worked in the healthcare field for over 25 years with physicians, residents and healthcare professionals, both in adult and pediatric facilities.
Talking about communication styles and proving some clarity to the topic of burnout, focusing on who's responsible for addressing it and why isolation needs to be a bigger part of the conversation.
Dr. Mark Greenawald is the Medical Director for Physician Leadership Development and Professional Well-Being at Carilion Clinic.
Let's talk about the power of responding instead of reacting, especially during this time of COVID-19.
Dr. Cindra Kamphoff, PhD, CMPC, Certified Mental Performance Consultant, Keynote Speaker & Trainer - Gain the High Performance Edge, Greater Minneapolis- St. Paul area. Expert in the psychology of success and high performance in sports, business, and life. Worked with Minnesota Vikings Football Team, Individual athletes in Major League Baseball, Professional and Olympic Athletes
A mental performance expert walks us through a mind-priming exercise that takes 5 minutes and you can do it during your drive. It will help you avoid automatic negative thought patterns during this crazy time, especially since those negative thoughts can easily come home with us…
Dr. Cindra Kamphoff, PhD, CMPC, Certified Mental Performance Consultant, Keynote Speaker & Trainer - Gain the High Performance Edge, Greater Minneapolis- St. Paul area. Expert in the psychology of success and high performance in sports, business, and life. Worked with Minnesota Vikings Football Team, Individual athletes in Major League Baseball, Professional and Olympic Athletes
Dr. Cindra Kamphoff - an author, speaker and mental performance expert - discusses:
- The value of past, present and future thinking in the time of COVID-19
- Why it’s so important to focus on the things we CAN control over the coming weeks
Dr. Cindra Kamphoff, PhD, CMPC, Certified Mental Performance Consultant, Keynote Speaker & Trainer - Gain the High Performance Edge, Greater Minneapolis- St. Paul area. Expert in the psychology of success and high performance in sports, business, and life. Worked with Minnesota Vikings Football Team, Individual athletes in Major League Baseball, Professional and Olympic Athletes
A conversation with Dr. Mark Greenawald about why all physicians are leaders, how to switch your brain and emotions between clinical and administrative roles, and two critical components of valuable feedback.
Dr. Mark Greenawald is the Medical Director for Physician Leadership Development and Professional Well-Being at Carilion Clinic.
Talking about favorite authors, book and poets that have helped Sandy and Dr. Mark Greenawald both personally and professionally.
Dr. Mark Greenawald is the Medical Director for Physician Leadership Development and Professional Well-Being at Carilion Clinic.
How leadership can be developed through practical experience, what can be learned from the Alcoholics Anonymous model, and more.
Dr. Michael Lalor, MD, MBA, CPE, FACHE, Chief Medical Officer of Trellis Supportive Care. Greensboro/Winston-Salem North Carolina area. Achievements include: Helped my organization achieve 21% hospice census growth 2018 - 2019, Achieved 29% pharmaceutical cost reduction through operational improvements, Improved my department’s bottom line by 24% in first year of new staffing model
Dr. Michael Lalor (Chief Medical Officer at Trellis Supportive Care) discusses situational leadership, when to get an MBA, and how a martini with a patient changes his life.
Dr. Michael Lalor, MD, MBA, CPE, FACHE, Chief Medical Officer of Trellis Supportive Care. Greensboro/Winston-Salem North Carolina area. Achievements include: Helped my organization achieve 21% hospice census growth 2018 - 2019, Achieved 29% pharmaceutical cost reduction through operational improvements, Improved my department’s bottom line by 24% in first year of new staffing model
This episode is packed with career and leadership development tips. Dr. Love opens up about her own story, what it was like to take the ACHE Board Exam and practical advice for negotiating salaries.
Dr. Tiffany Love, PhD is Chief Operating Officer at Humboldt General Hospital. She serves as coordinator, nurse planner & guest faculty for the Harvard Medical School CME on Career Advancement Leadership Skills for Women in Healthcare. Dr. Love also serves as a consultant providing executive consultation to many national organizations including Academy Health Delivery System Science Fellowship Advisory Committee, the National Institute of Health Center for Translation Research and Implementation Science and the Executive Diversity Career Navigator.
Dr. Stephen Beeson debunks myths about compensation models and gets into practical ways to support physicians to live out their purpose and deliver high quality care.
Dr. Stephen Beeson, MD is the Founder of the Clinician Experience Project at PracticingExcellence.com. Stephen is a physician, author, leader, and speaker helping healthcare systems across the country to transform The Clinician Experience.
Jam packed with insights about how physician leadership and wellbeing are connected.
Dr. Stephen Beeson, MD is the Founder of the Clinician Experience Project at PracticingExcellence.com. Stephen is a physician, author, leader, and speaker helping healthcare systems across the country to transform The Clinician Experience.
How end-of-life conversations have impacted us, plus one way to define fulfillment.
Dr. Bob Underwood, MD is Chief Medical Officer of San Juan Regional Medical Center, Retired Lieutenant Colonel of US Army National Guard and Co-author of The Leader’s Compass for Medical Professionals. Modeling Personal VAlues to Influence People, Accomplisht e Mission, and Improve the Organization.
The transition from full-time physician to medical director to CEO, plus how the Oregon Medical Group is using workshops and 1:1 coaching to accelerate their capabilities.
Dr. Karen Weiner, MD, MMM, CPE is the Chief Executive Officer of the Oregon Medical Group. Focused on better understanding the intersection connecting leadership behaviors, organizational culture and workforce wellness in healthcare. Privileged to be leading Oregon Medical Group in its pursuit of excellence; ensuring we remain patient-focused, physician-led and sustainable.
Stories and examples of how physician-led changes at the Oregon Medical Group have been important to their long-term success, from their CEO Dr. Karen Weiner.
Dr. Karen Weiner, MD, MMM, CPE is the Chief Executive Officer of the Oregon Medical Group. Focused on better understanding the intersection connecting leadership behaviors, organizational culture and workforce wellness in healthcare. Privileged to be leading Oregon Medical Group in its pursuit of excellence; ensuring we remain patient-focused, physician-led and sustainable.
Digging deeper into how we develop physician leaders, how we manage our time, and much more.
Dr. Bob Underwood, MD is Chief Medical Officer of San Juan Regional Medical Center, Retired Lieutenant Colonel of US Army National Guard and Co-author of The Leader’s Compass for Medical Professionals. Modeling Personal VAlues to Influence People, Accomplisht e Mission, and Improve the Organization.
Dr. Bob Underwood's non-traditional route "makes sense looking backwards". We talk about:
- his transition into medicine after Desert Storm
- how he meditates in the middle of his day
- why it's so important to understand your "why"
- and more
Dr. Bob Underwood, MD is Chief Medical Officer of San Juan Regional Medical Center, Retired Lieutenant Colonel of US Army National Guard and Co-author of The Leader’s Compass for Medical Professionals. Modeling Personal VAlues to Influence People, Accomplisht e Mission, and Improve the Organization.
Sandy answers questions directly from our social media audience. You'll hear specific strategies and tactics for...
- balancing clinical and leadership aspects of your job
- what to do when you come how feeling drained
- ways to boost morale in your team
- and more.