Radio Advisory: Recent Episodes
Advisory Board
Health care leaders just don’t have the time to sift through all of the news, opinions and ideas out there. Making sense of it all is how we can help. Rachel Woods, host of Radio Advisory and seasoned researcher from Advisory Board, talks with industry experts to break down the issues on your mind and offer recommendations on what to do next – each week, in about 30 minutes.
It's Nurses Month, which means there are a lot of conversations being had right now about the nursing profession, and most of them involve the word crisis. In this episode, Rachel Woods has a different type of conversation about nursing and sits down with Advisory Board's Carol Boston-Fleischhauer and Lauren Rewers to talk about how health care leaders can bring joy back to nursing.
Links:
- View our Nurses Month resources and landing page
- Ep. 108 Supporting RNs by changing the structure of nursing
- Ep. 45 Practice medicine or parent?: A workforce in crisis
- Our Clinical Workforce playlist
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The life sciences part of health care isn't just drugmakers and medical device companies—data and evidence coming from life sciences is critical to the entire health care ecosystem. In this episode, Rachel Woods sits down with Advisory Board's Solomon Banjo and Pam Divack, and SVP of Optum Life Sciences Lou Brooks, to talk about the evolving role of evidence and how evidence impacts all parts of the health care ecosystem.
Links:
- What is changing life sciences market dynamics in 2022?
- [Webinar] The evolving market for real-world evidence
- The top customer trends that life sciences leaders need to know about in 2022
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Value-based care and risk-based payment are two things on the forefront of everyone's mind in the health care industry, but is the industry read to move forward towards meaningful risk? In this episode, Rachel Woods sits down with Advisory Board's Daniel Kuzmanovich and Clare Wirth to talk about what it will take for the health care industry to move towards meaningful risk, the biggest concerns leaders have about risk, and how one executive took action towards meaningful risk at her organization.
Links:
- What your peers said it would take to get to meaningful risk
- How your peers are committing to advancing value-based care
Visit advisory.com/seniors for Advisory Board’s latest research on how to build a better health care model for America’s aging population.
There's a lot of buzz about digital health right now, with many organizations wanting to get their piece of the digital health pie, but what is the end goal of digital transformation? In this episode, host Rachel Woods sits down with Advisory Board's John League to talk about what digital health actually means and what the goals behind it are.
Links:
- 2 things my dad taught me about digital health—and one thing he couldn't
- Is health care really that behind with digital transformation?
- How internet access impacts health outcomes
Visit advisory.com/seniors for Advisory Board’s latest research on how to build a better health care model for America’s aging population.
The crisis phase of the pandemic is starting to wane, giving the health care industry time to reflect and think about the lessons learned from the pandemic. In this episode, Rachel Woods sits down with Dr. Kavita Patel, former director of policy in the Obama administration and advisor to Stop the Spread, to discuss what lessons Covid-19 has taught the health care industry and how the industry can apply those lessons to other health care challenges.
Links:
- Stop the Spread's website with downloadable resources
Visit advisory.com/seniors for Advisory Board’s latest research on how to build a better health care model for America’s aging population.
Advisory Board has been tracking site-of-care shifts in the health care industry for many years, but it's important to remember those changes aren't just happening in the United States, but worldwide. In this episode, Rachel Woods sits down with Advisory Board's Colin Gelbaugh and Paul Trigonoplos to talk about how site-of-care shift trends are changing worldwide and why those shifts are happening.
Links:
- 5 key takeaways from Advisory Board's site-of-care shift summit
- Site-of-care shifts poised to impact providers
- Services at risk of shifting from the hospital setting
- Global insights on shifting the site of care
Visit advisory.com/seniors for Advisory Board’s latest research on how to build a better health care model for America’s aging population.
As the baby boomer generation has aged, how providers approach senior care has changed, and the Covid-19 pandemic has altered that approach even further. In this episode, Christopher Kerns sits down with Advisory Board's Yulan Egan to talk about how senior care has changed as a result of shifting demographics, politics, and the Covid-19 pandemic.
Links:
- People want to 'age in place.' Why is the opportunity so rare?
- Are we failing America’s seniors? Here’s what industry executives have to say.
Visit advisory.com/seniors for guidance on how health care leaders can collaborate to meaningfully improve how we care for older adults.
As we enter year three of the battle against Covid-19, the nursing workforce is in a dire state. But there is something health leaders can do. In this episode, Rachel Woods sits down with Advisory Board's Monica Westhead and Carol Boston-Fleischhauer to discuss what health leaders can do to support their nurses and why changing the structure of nursing is essential.
Links:
- The nursing shortage, discussed: A conversation with Advisory Board's top nursing experts
- 6 hard truths about the nursing shortage the entire C-Suite needs to know
- Hard truths on the current and future state of the nursing workforce
- Staff turnover: 4 key takeaways from Advisory Board's survey of 224 hospitals
It’s been more than a year since President Biden took office–and now—we’ve heard the President’s first State of the Union address. In this episode, Rachel (Rae) Woods invites health care expert Christopher Kerns to share the policies we’re watching in 2022. Together, they explore the health care priorities that are ripe for congressional or regulatory action and discuss some of the cases pending in the courts that could have significant implications for the industry.
Links:
- The 3 biggest health care moments from Biden's State of the Union
- Health policy topics to watch in 2022
- [Webinar recording] Stay Up to Date: Health policies to watch in 2022
At the start of the Covid-19 pandemic two years ago, many health experts were making predictions about what the future may hold, including Advisory Board's experts. In this episode, Rachel Woods sits down with Advisory Board's Christopher Kerns and Amanda Berra to discuss what we got right, what we got wrong, and some of the most surprising ways the Covid-19 pandemic has impacted the health care industry.
Links:
- 11 surprising ways the pandemic changed health care, according to Advisory Board experts
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Understanding value and value-based care is one of the biggest issues facing the health care industry today. In this episode, host Christopher Kerns sits down with Advisory Board's Solomon Banjo and Katie Schmalkuche to discuss what we learned when we convened senior decision makers from across the industry.
Leaders from pharma, med device, health systems, physician groups, employers, tech companies, and more came together to discuss what value means for their sector of the industry and unpack why different stakeholders struggle to agree on what value-based care means.
Links:
- [Key Takeaways] 2021 Cross-Industry Value Summit
- How Patient Voice Should Ripple Through the Health Care Ecosystem
- Harnessing EHR networks to demonstrate value
- New plan strategies to assess drug value
- Ep. 97: How technology will impact health care over the next decade
The physician landscape is constantly changing, and now there are more partners than ever before. In this episode, Rachel Woods sits down with Advisory Board's Eliza Dailey to talk about the changing physician landscape and why you should be talking about "physician partnership" rather than "alignment."
Links:
- What independent physicians do (and don't) want from potential partners
- 3 common myths about physician partnership, busted
- Is your physician partnership actually strategic? Here are 4 ways to tell.
- 6 things to know for better physician partnerships in 2022
- Ep. 101: Redefining the physician landscape
- Pick an alignment model to support your goals
- Innovative partnerships between hospitals and independent physician groups
Addressing the social determinants of health and health equity in a community may be one of the biggest challenges for health care organizations. In this episode, Rachel Woods sits down with Advisory Board's Darby Sullivan and Solomon Banjo to talk about why organizations have trouble with health equity and what they can do to be more equitable.
Links:
- The CEO’s Role in Advancing Health Equity
- 3 pillars of an equitable health care organization
- Five ways health equity supports your business priorities—beyond financial ROI
- Stay Up to Date: Action steps for a new equitable future
- Ep. 88: RWJBarnabas Health's approach to equity: "We tore up the mission statement"
- Health Equity topic page
One of the most commonly-asked questions of health care experts is—which country has the best health care system? In this episode, host Christopher Kerns sits down with Advisory Board's Vidal Seegobin to try and answer that question by looking at how different countries around the world have handled the Covid-19 pandemic and what that says about the quality of their health care system.
Links:
- Covid-19 tested national health systems—and they responded largely as designed
- What America can learn from 7 countries battling omicron
- Should vaccination strategy switch from carrots to sticks?
The physician landscape has changed a lot, especially over the past couple of years. In this episode, host Rachel Woods sits down with Advisory Board's Sarah Hostetter and Prianca Pai to get a look at what the physician landscape looks like right now and offer a new way to view physicians.
Links:
- We've been defining the independent physician landscape wrong—here's a new approach
- The who's who of physician group funders: 3 key relationships to watch
- [Webinar, Feb. 22] The physician landscape, redefined
- Physicians want partners, not bosses
- AMA has a headline-grabbing number about physician practices. (But be wary of misinterpreting it.)
Episode 81 was originally released on June 29, 2021.
As we come towards the end of the Covid-19 pandemic, it's time to start looking at how the pandemic, alongside other big market forces, will shape health care in the future. In this episode, Rae sits down with Advisory Board's Nick Cericola to talk about how changing demographics could affect the health care industry in the next 10 years—and why younger generations have the potential to change health care in the most surprising ways.
Links:
- Dispatches from the future
- The population aged, as expected, but it was the aging of young people that changed health care in the most surprising ways.
Episode 68 was originally released on April 20, 2021.
Much has been said about the behavioral health crisis lurking in the background behind the Covid-19 epidemic, but much of that talk has been regarding behavioral health in adults, despite the fact the issue is significantly worse among children. In this episode, Rae sits down with a team from Seattle Children's—Ginger Hines, executive director, Sheryl Morelli, medical director and CMO, and Larry Wissow, chair of pediatric psychology and behavioral medicine, to talk about the behavioral health issues children are facing in the wake of the Covid-19 epidemic.
Links:
- A year into the pandemic, here’s how behavioral health care is changing—for the worse and for the better
- How 2 major hospitals teamed up—and raised $6.4M for behavioral health
- Collaborative Care Model
- Tele-behavioral Health
- Integrated Behavioral Health Implementation Toolkit
- Mental Health–Related Emergency Department Visits Among Children Aged <18 Years During the COVID-19 Pandemic | CDC.gov
Episode 59 was originally released on February 16, 2021.
Much of the United States has been working from home either full-time or part-time since the start of the Covid-19 epidemic leading many companies to change their policies on telework going forward. In this episode of Radio Advisory, Rae sits down with Advisory Board's Serena Bernthal-Jones and Rachel Zuckerman to discuss how the Covid-19 epidemic has changed perspectives on telework and how managers can still keep their staff engaged while working from home. Plus, Rae rounds up the health care news that Advisory Board researchers are keeping an eye on.
Links:
- 4 simple tactics to improve your virtual meetings
- Manager's guide to leading remotely through Covid-19
- Sharpen your remote management skills
- Tips to make telework work for your team
- 4 ways to help staff who are struggling to work from home
- How to keep your team engaged and productive from home
This episode was recorded on January 4, 2022.
The omicron variant is continuing to spread rapidly throughout the United States, leading to record numbers of new Covid-19 cases in many areas. In this episode, Christopher Kerns sits down with Advisory Board's Pam Divack to talk about the health care industry implications of the omicron variant, including what the political and policy responses to the variant mean for the health care world.
Links:
- The omicron surge: 4 ways to help your overwhelmed workforce
- Our Covid-19 resource page
- 300+ Covid-19 treatments are in development. Which ones will really matter?
- How to prepare your workforce for omicron: 4 key strategies
- Ep. 92: The biggest crisis of 2021 isn't Covid-19—it's nursing shortages
- Ep. 93: Beyond burnout: Moral exhaustion in the clinical workforce
- Subscribe to the Daily Briefing
The year is coming to an end, so what's in store for health care executives in 2022? In this episode, host Christopher Kerns sits down with Advisory Board's Yulan Egan for part two of their discussion on the state of the union in health care, looking at the major trends shaping the industry in the future and what health care CEOs need to know for 2022.
Links:
- 16 Things CEOs Need to Know in 2022
- The CEO’s Role in Advancing Health Equity
- Radio Advisory Playlist: Health equity and racism episodes
- The price transparency trifecta
- 2021 Strategic Planner Survey Results
- We've been defining the independent physician landscape wrong—here's a new approach
- How Covid-19 transformed virtual care preferences, according to our 7,000-patient survey
- 4 key takeaways from our home-based care executive retreat
As 2021 comes to an end, what is in store for health care executives next year? In this episode, host Christopher Kerns sits down with Advisory Board's Yulan Egan to discuss the major trends shaping the health care industry in the future and what health care CEOs need to know for 2022.
Links:
- 16 Things CEOs Need to Know in 2022
- Weave these threads together to strengthen your systemness
- 11 surprising ways the pandemic changed health care, according to Advisory Board experts
- Give Clinicians Time to Recover from the Pandemic | HBR.org
- Market Scenario Planner
- Employer strategy is poised to change in 2022. Here’s what that means for you.
- We predicted big cuts to Medicaid payments after Covid-19. Here's why we've changed our minds.
Technology changes fast, and what the health care landscape looks like today may be completely different in a year. But what about in a decade? In this episode, host Rachel Woods sits down with Advisory Board's John League and Nick Cericola to talk about the role of technology in the future of health care and what the next decade might look like in the health care industry.
Links:
- Dispatch no. 2: Technology made health care better—and worse
- The personalization enigma, and why technology still comes up short
- How AI and automation can help clinicians practice at top-of-license
- Did a hospital ransomware attack cause a baby's death?
There's been plenty of talk about the shortage of nurses in the United States, but is there—or will there be—a shortage of physicians as well? In this episode, Rachel Woods sits down with Advisory Board's Sarah Hostetter and Daniel Kuzmanovich to talk about the misconception that the United States is facing a physician shortage and what the state of the physician workforce actually is.
Links:
- MPFS final rule: CMS cuts physician pay but expands telehealth use
- Deploying APPs Autonomously
- The future of primary care
- The Problem with U.S. Health Care Isn’t a Shortage of Doctors
There's been plenty of talk about companies being disruptive in the health care industry, from Amazon to Walmart, but a company you might not be thinking about is also making moves into the health care world—Best Buy. In this episode, host Rachel Woods sits down with Advisory Board's Miriam Sznycer-Taub to talk about how Best Buy is moving its way into the health care world and what that might mean for the health care industry.
Links:
- Why you shouldn't rush into home-based care (and what to consider before entering)
- Home-based care market scan
The world of health care has changed a lot in the past decade, and the Center for Medicare and Medicaid Innovation has been behind a lot of that change. In this episode, host Rachel Woods sits down with Liz Fowler, director of CMMI, to talk about what innovations CMMI has worked on in the past decade and where it's heading next.
Plus, policy and strategy expert Ben Umansky debriefs with Rae to share his take on the agency’s next steps.
Links:
- Innovation At The Centers For Medicare And Medicaid Services: A Vision For The Next 10 Years | Health Affairs
- Innovation Center Strategy Refresh | CMS.gov
- Our latest on Policy and Payment
Amid the surge of the delta coronavirus variant, many clinicians are being forced to make difficult and potentially even unethical decisions when their resources are scarce. In this episode, host Rachel Woods sits down with Cynda Rushton, a Hastings Center Fellow and professor of clinical ethics at the Johns Hopkins Berman Institute of Bioethics and the School of Nursing, to talk about those decisions, what role leaders and administrators play in protecting frontline clinicians from those decisions, and what it means for those delivering care.
Links:
- 'Moral Resilience Rounds': Johns Hopkins' secret to help staff navigate moral distress
- Picklist of emotional support options
- Resources for Frontline Clinicians | Johns Hopkins Berman Institute of Bioethics
- The Rushton Moral Resilience Scale | Johns Hopkins Berman Institute of Bioethics
- Moral Resilience: Transforming Moral Suffering in Healthcare [Book]
Covid-19 has been on the forefront of everyone's minds for over a year now, but the biggest crisis for health care providers in 2021 might not be the pandemic—it may be nursing shortages. In this episode, host Rachel Woods sits down with Advisory Board CNO Carol Boston-Fleischhauer to talk about the nationwide shortage of nurses and what hospitals can do now to address some of the bigger problems nurses face today.
Links:
- Ep. 61: Resilience: Not just a pandemic buzzword—and not the same as engagement
- Why so many nurses are quitting (and what to do about it)
- How to fight the 'nursing exodus.' (Hint: It isn't $40,000 sign-on bonuses.)
- [Nov. 2 | Webinar] Hard Truths for CNOs: The Current & Future State of the Nursing Workforce
Health equity is a topic long talked about in health care circles, but there's one specific area of health equity the United States is woefully behind in—maternal health. In this episode, Rae sits down with Callie Chamberlain, co-director of social responsibility at Optum and a trained birth doula, and Advisory Board's Darby Sullivan, to discuss the dire state of maternal health in America and the role the entire industry plays in supporting pregnant people. Radio Advisory is produced by Advisory Board, a division of Optum, which is a wholly owned subsidiary of UnitedHealth Group.
Links:
- Snapshot of Maternal Health Inequity
- Addressing the Root Causes of Maternal Health Inequity
- Radio Advisory Playlist: Health equity and racism episodes
- Optum's Until It's Fixed podcast
- Optum's health equity webpage
Medical misinformation has been a significant problem for a long time, but amid the Covid-19 pandemic, the problem has become even more widespread. In this episode, host Rachel Woods sits down with Dr. Aaron Carroll, author, professor, and Indiana University chief health officer—to discuss what all clinicians should do to combat medical misinformation.
Plus, Advisory Board experts Solomon Banjo and Pam Divack offer their take on clinician’s role in online spaces (with patients and with each other) and translate those same principles for the rest of the industry.
Links:
- Online clinician communities
- Online Clinician Communities Cheat Sheet
- Healthcare Triage | YouTube Channel
- The Incidental Economist
- Aaron E. Carroll | The New York Times
- The Bad Food Bible: How and Why to Eat Sinfully
Learn more: Innovation Showcase on Strategies to Advance Diversity (submissions due before October 1)
This podcast was recorded on September 16, 2021.
The Covid-19 landscape is constantly shifting, including the status of vaccination, and it can all be a lot to keep track of. In this episode, host Rachel Woods sits down with Advisory Board's Pam Divack and Regina Lohr to talk about some of the questions regarding Covid-19 vaccines that still need to be answered—including mandates, outstanding approvals, dosing, and how to balance a national vs. global vaccination effort.
On Friday September 17, FDA's Vaccines and Related Biological Products Advisory Committee recommended offering Pfizer booster shots for people ages 65 and older and for "high risk" individuals over the age of 16. It also voted against recommending boosters for all eligible adults, citing lack of more robust data on the younger age groups. This recommendation is not binding, and an official FDA decision is still to come.
On Monday, September 20, Pfizer released new data showing lower doses of its Covid-19 vaccine are safe and shows 'robust' antibody response for 5- to 11-year-olds, without any serious safety issues. Pfizer expects to file for EUA soon, and experts say the shot may be authorized for kids by Halloween.
Links:
- FDA panel recommends booster shots for some adults—but not all
- What Pfizer's clinical trial revealed about its Covid-19 vaccine in young children
- Are you ready for booster shots? Start thinking about these 6 factors now
- To retain staff, organizations need to invest in well-being beyond the workplace
Learn more: Innovation Showcase on Strategies to Advance Diversity (submissions due before October 1)
Health care organizations have long been grappling with what their role is within their communities and how to approach health equity. In this episode, Rae sits down with Barry Ostrowsky, president and CEO of RWJBarnabas Health, to talk about the role of social justice in a health care organization and the specific steps that that he took to embed equity into every aspect of RWJBarnabas Health’s strategic plan.
Links:
- Our latest research on health equity
- The health care CEO's guide to advancing health equity
- Equity Impact Assessment cheat sheet
Learn more: Innovation Showcase on Strategies to Advance Diversity (submissions due before October 1)
The Covid-19 pandemic has led to massive digital investments in the health care industry. In this episode, host Rachel Woods sits down with Advisory Board's Ty Aderhold to talk about these investments, what their impact on equity could be, and why you might want to abandon the phrase "digital divide."
Links:
- Stop talking about the 'digital divide' and start addressing 'digital inequity'
- Partnership, persistence, and patience: Key lessons from our panel on digital equity
- Digital inequity cheat sheet
- Digital literacy cheat sheet
- How Seattle Children's combats digital inequities
Episode 38 was originally released on September 15, 2020.
Addressing the social determinants of health (SDOH) within a community is a critical part of any population health strategy—and at ProMedica, it's a priority. In this episode, Rae speaks with ProMedica's Kate Sommerfeld, president of social determinants of health, and Brian Miller, chief medical information officer, about how their system addresses SDOH, what the business case is for tackling this issue, and why data and analytics are critical to focusing on SDOH.
Links: * For more information about ProMedica’s Social Determinants of Health efforts * For more information about ProMedica's Social Determinants of Health solutions for employers * Social Determinants of Health Data * The field guide for defining providers' role in addressing social determinants of health * Here's how 4 organizations are leveraging IT to address social determinants of health
Episode 61 was originally released on March 2, 2021.
The Covid-19 epidemic has put a nearly inconceivable amount of stress on the health care workforce over the past year, so how do health care leaders help develop a culture of resilience among their staff? In this episode, Rae sits down with Advisory Board's Katherine Virkstis and Anne Herleth to talk about what resilience actually means and how providers should change their approach to resilience amid the Covid-19 epidemic. At the end of this episode, Rae asks leadership expert Craig Pirner to go deeper on the role all leaders should play in enabling a culture of resilience.
Links:
- Three strategies to build baseline emotional support
- How to provide emotional supports for your workforce
- Picklist of emotional support options
- Cracks in the Foundation of the Care Environment Undermine Nurse Resilience | JONA: Journal of Nursing Administration
Episode 69 was originally released on April 27, 2021.
The Covid-19 epidemic has led to a rapid expansion in the digital health space, but how many of those innovations will stick around after the epidemic is over? In this episode, Rae sits down with Warner Thomas, president and CEO of Ochsner Health, to talk about the future of digital health and how Ochsner has been investing in the space.
Plus, strategy expert Colin Gelbaugh recaps what we’ve learned about volumes in the first quarter of 2021 and offers his predictions for what’s to come for the rest of the year.
Links:
- Ochsner Digital Medicine
- innovationOchsner (iO)
- The 3 hardest questions about telehealth (that even industry leaders can't answer)
- 7 worthwhile digital front door investments
- Innovation at scale: 3 essentials to dispel the hype and realize the potential
Episode 78 was originally released on June 8, 2021.
The Covid-19 pandemic has shaken the health care industry over the past year, but what can health systems and health plans expect financially going forward? In this episode, Rae sits down with Advisory Board's Natalie Trebes and Christopher Kerns to talk about the financial outlook for health systems and health plans for the rest of 2021 and beyond.
Links:
- Provider financial outlook: Continued volume recovery—but modest gains in margins and huge variability across the board
- Stay Up to Date: Provider financial outlook
- Radio Advisory Playlist: Financial Impact episodes
The Covid-19 pandemic has exacerbated an already-bad behavioral health crisis in the United States, which has led the health care industry to invest heavily in virtual telehealth—an investment that could do a lot a good, but isn't without its risks. In this episode, Rae sits down with Advisory Board's Nick Cericola and Clare Wirth to talk about the potential consequences that could come with the health industry's recent investment in virtual behavioral health.
Links:
- Investors are pouring money into virtual behavioral health companies—good news for many patients, but not without risks
- A year into the pandemic, here’s how behavioral health care is changing—for the worse and for the better
- Ep. 23: How behavioral health in the US is affected by Covid-19
- Radio Advisory Playlist: Behavioral health episodes
Last week, CMS released its proposed payment rule for hospital outpatient departments and ambulatory surgery centers for 2022. In this episode, Rae sits down with Advisory Board's Heather Bell and Rob Lazerow to dive into the proposed rule and discuss what it means for hospitals, specifically in the realm of price transparency and site of care shifts.
Links:
- The IPO list is here to stay—and 3 other surprises in CMS' 2022 outpatient proposed rule
- [Webinar | Aug. 19] Stay Up to Date: What the new outpatient and physician payment rules mean for health care
- How will CMS' removal of the IPO list affect your hospital? Here's how to find out.
- Ep. 76: Transparency and surprise billing: The biggest policies coming your way
A lot has changed in the health care space over the past year and a half, but not all of it has been related to the Covid-19 pandemic. In this episode, Rae sits down with Mike Flammini, chief business development officer at Privia Health, to talk about the changing physician landscape and the non-hospital players offering new partnerships for today's physicians.
Links:
- What's on physician executives' minds for 2021?
- AMA has a headline-grabbing number about physician practices. (But be wary of misinterpreting it.)
- Physicians want partners, not bosses
- How physician practices are thinking about acquisition in today’s financial landscape
For nearly a year and a half, many people have been working remotely, and as many eye a return to the workplace, leaders are now faced with the choice of either operating like they did pre-Covid, or implementing a hybrid workplace model. In this episode, Rae sits down with Advisory Board's Miriam Sznycer-Taub and Alex Polyak to discuss how leaders can make a hybrid workplace function effectively.
Links:
- How a 5 minute pulse survey can drastically boost your Covid-19 workforce strategy
- How increased demand and use of telehealth will impact facility needs
- Your Organization’s Approach to Remote Work Considerations
This episode is sponsored by Cleveland Clinic and University Hospitals. Advisory Board experts developed this podcast episode independently and objectively.
At the start of the Covid-19 pandemic, Cleveland Clinic and University Hospitals partnered together help combat the pandemic. In this episode, Rae sits down with Cleveland Clinic Chief of Medical Operations Dr. Robert Wyllie and University Hospitals Chief Operations Officer Dr. Eric Beck to dive deeper into the partnership the two institutions formed and discuss how they're continuing that partnership in the future.
This episode is sponsored by Cleveland Clinic and University Hospitals, Advisory Board member organizations. Representatives of both institutions helped select the topics and issues addressed. Advisory Board experts developed the podcast, maintained final editorial approval, and conducted the underlying research independently and objectively. Advisory Board does not endorse any company, organization, product or brand mentioned herein. To learn more, view Advisory Board's editorial guidelines.
Links:
- Stronger Together White Paper
- STRONGER TOGETHER: University Hospitals and Cleveland Clinic – COVID-19 Observations, Lessons Learned, Partnership and Roadmap for the Future
- Ep. 49: When competitors unite—lessons from Cleveland Clinic and University Hospitals
As we come towards the end of the Covid-19 pandemic, it's time to start looking at how the pandemic, alongside other big market forces, will shape health care in the future. In this episode, Rae sits down with Advisory Board's Nick Cericola to talk about how changing demographics could affect the health care industry in the next 10 years—and why younger generations have the potential to change health care in the most surprising ways.
Links:
- Dispatches from the future
- The population aged, as expected, but it was the aging of young people that changed health care in the most surprising ways.
Whitman-Walker Health has served Washington, D.C. for over 40 years, with a focus on its underserved and often marginalized communities. In this episode of Radio Advisory, Rae sits down with Advisory Board's Matt Cornner to discuss his conversation with the CEO of Whitman-Walker, Naseema Shafi, including how she approaches health equity in Washington, D.C.'s vulnerable communities.
Links:
- Advisory Board Fellowship
- The Executive's Role in Fostering Resilient, Adaptive Leaders
- 3 ways to foster resilient, adaptive physician leaders
A year ago, Radio Advisory premiered an episode detailing why racism is a major issue in the health care industry—so what has the health care industry done in the past year? In this episode, Rae sits down with Advisory Board's Karl Whitemarsh, Micha'le Simmons, and Darby Sullivan to take a look at where the health care industry stands in its effort to combat racism and improve equity and how far the industry has left to go.
Links:
- The CEO's Role in Advancing Health Equity
- Maturity model for reducing health disparities
- The Case for Cultural Humility
- 7 excuses for not making health equity a priority in word and action
- Advancing equity for your workforce, patients, and community
- Radio Advisory Playlist: Health equity and racism episodes
The Covid-19 pandemic has shaken the health care industry over the past year, but what can health systems and health plans expect financially going forward? In this episode, Rae sits down with Advisory Board's Natalie Trebes and Christopher Kerns to talk about the financial outlook for health systems and health plans for the rest of 2021 and beyond.
Links:
- Provider financial outlook: Continued volume recovery—but modest gains in margins and huge variability across the board
- Stay Up to Date: Provider financial outlook
- Radio Advisory Playlist: Financial Impact episodes
In the final iteration of Radio Advisory’s open mic, Radio Advisory’s own Rae Woods offers her take on how leaders can provide the clinical workforce a meaningful recovery period. After their service in the face of the Covid-19 crisis, Rae offers an analogy to military service.
In order to prevent long-term supply challenges, leaders may need to make supply problem worse before it can get better. That means literally giving doctors and nurses time to step back, access tools to heal and treat their trauma, and ultimately return to the workforce.
Read Rae's piece in the Harvard Business Review (HBR.org)
Links:
- Three strategies to build baseline emotional support
- How Ochsner Health's structured debriefs promote recovery during a crisis
- Recovery: It's time for the physician workforce to heal
- Your two-pronged approach to addressing—and preventing—physician burnout
This episode was recorded on May 20, 2021.
As Covid-19 begins to slow down in the United States, the health care world is starting to refocus on some of the issues that permeated the space before the pandemic. In this episode, Rae sits down with Advisory Board's Rob Lazerow and Heather Bell to talk about how three new policies—hospital price transparency, payer price transparency, and surprise billing—will affect the health care industry.
Links:
- The New Hospital Price Transparency Rule
- The No Surprises Act
- Our take: How hospitals are (and aren't) responding to the price transparency rule
- Why Transparency on Medical Prices Could Actually Make Them Go Higher | The New York Times
Check out the latest research and insights from Advisory Board
- Executive Insights (Issue 1 | Spring 2021)
Since the start of the Covid-19 pandemic, there has been a lot of misinformation out there—from misunderstood scientific facts to outright conspiracy theories. In this episode, Rae sits down with Advisory Board's Brandi Greenberg and Christopher Kerns to talk about the biggest misconceptions about Covid-19 that they've heard in the media and why the Covid-19 outlook is actually good.
Links:
- The 6 biggest Covid-related myths we've seen, busted
Check out the latest research and insights from Advisory Board
- Executive Insights (Issue 1 | Spring 2021)
In the third iteration of Radio Advisory’s open mic, Dave Willis, VP of Service Delivery at Advisory Board shares his thoughts on the industry’s movement towards systemness – and offers his take on the steps leaders should take next.
Dave questions whether size and complexity actually translates into to improved performance relative to smaller organizations – and whether the pandemic has impacted the elusive goal of true systemness. Plus, Dave offers his advice on what leaders can do to pursue systemness post-Covid.
Links:
- Health systems can perform better. Covid-19 shows them how.
- Connect with Dave on LinkedIn
It's nurses week, and the past year has been a difficult one for nurses on the front lines of the Covid-19 epidemic to say the least. So how can health care leaders actually support and celebrate their nurses? In this episode, Rae sits down with nursing experts Karl Whitemarsh and Maddie Langr to celebrate nurses week by talking about what health care leaders can do to make nurses truly feel valued and supported, beyond just thanking them. Plus, Rae rounds up the health care news that Advisory Board researchers are keeping an eye on.
Links:
- Nurses Week 2021
- 3 basic emotional support strategies every hospital should implement
- 4 ways to build a more flexible nursing workforce
- Critical Care Nurses’ Physical and Mental Health, Worksite Wellness Support, and Medical Errors | American Association of Critical-Care Nurses
Check out the latest research and insights from Advisory Board
- Executive Insights (Issue 1 | Spring 2021)
In the second episode of Radio Advisory’s open mic, philanthropy expert Nick Cericola shares his thoughts on how hospitals can justify the special privileges they give to top donors while also pursuing health equity.
Nick explores the complicated landscape of medical concierge programs and offers his take on whether it is justifiable to boost the experience for a select few if it ultimately broadens the access and quality of care for many others.
Links:
- Hospitals, take heed: It’s getting harder to justify concierge services for top donors
- Advancing equity for your workforce, patients, and community
The Covid-19 epidemic forced the health care industry to work together in ways it never did before, but with the end of the epidemic now in sight, how can stakeholders in the industry maintain systemness going forward? In this episode, Rae sits down with Dr. Alisahah Cole, system VP of population health innovation and policy at CommonSpirit Health, to talk about how the health system is using systemness to drive its population health efforts. Plus, Rae rounds up the latest on one of the biggest questions our researchers are keeping an eye on—when will the pandemic end?
Links:
- The 2021 playbook: How to achieve durable 'systemness' - through Covid-19 and beyond
- Two no-regrets population health initiatives
- Population Health Resource Library
- Is America's coronavirus future 'good,' 'bad,' or 'ugly'? It's all three.
In the first episode of Radio Advisory’s open mic, telehealth expert John League shares his thoughts on the industry’s progress (or lack of progress) in making telehealth work for all stakeholders.
He explores the compromises that health plans, providers, and even patients will need to make if we—all of us—are going to get what we want and need from virtual care.
Links:
- An open letter to telehealth patients: How the health system can avoid letting you down
- How to advance telehealth with evidence—not assumptions
The Covid-19 epidemic has led to a rapid expansion in the digital health space, but how many of those innovations will stick around after the epidemic is over? In this episode, Rae sits down with Warner Thomas, president and CEO of Ochsner Health, to talk about the future of digital health and how Ochsner has been investing in the space.
Plus, strategy expert Colin Gelbaugh recaps what we’ve learned about volumes in the first quarter of 2021 and offers his predictions for what’s to come for the rest of the year.
Links:
- Ochsner Digital Medicine
- innovationOchsner (iO)
- The 3 hardest questions about telehealth (that even industry leaders can't answer)
- 7 worthwhile digital front door investments
- Innovation at scale: 3 essentials to dispel the hype and realize the potential
Much has been said about the behavioral health crisis lurking in the background behind the Covid-19 epidemic, but much of that talk has been regarding behavioral health in adults, despite the fact the issue is significantly worse among children. In this episode, Rae sits down with a team from Seattle Children's—Ginger Hines, executive director, Sheryl Morelli, medical director and CMO, and Larry Wissow, chair of pediatric psychology and behavioral medicine, to talk about the behavioral health issues children are facing in the wake of the Covid-19 epidemic.
Links:
- A year into the pandemic, here’s how behavioral health care is changing—for the worse and for the better
- How 2 major hospitals teamed up—and raised $6.4M for behavioral health
- Collaborative Care Model
- Tele-behavioral Health
- Integrated Behavioral Health Implementation Toolkit
- Mental Health–Related Emergency Department Visits Among Children Aged <18 Years During the COVID-19 Pandemic | CDC.gov
A year ago, a number of predictions were being made about how the Covid-19 pandemic would affect the physician landscape in the United States. In this episode, Rae sits down with Advisory Board's Sarah Hostetter and Daniel Kuzmanovich to look back at those predictions and see what has changed in the physician landscape over the past year and what hasn't.
Links:
- 7 things I’ve learned since launching a podcast during a pandemic
- What's on physician executives' minds for 2021?
- Recovery: It's time for the physician workforce to heal
- What does recovery look like? Addressing physician burnout in 2021
Since the start of the Covid-19 epidemic in the United States, many have tried to compare the economic fallout from the epidemic to previous crises of the past, especially the 2008-2009 recession. In this episode Rae sits down with Advisory Board's Yulan Egan and Christopher Kerns to talk about why you shouldn't use the 2008-2009 recession as a proxy for the challenges we faced and will continue to face in the wake of Covid-19, and why we need to throw out the recession playbook entirely.
Links:
- We predicted big cuts to Medicaid payments after Covid-19. Here's why we've changed our minds.
- Projecting volume recovery through H1 of 2021
Women make up a large portion of the health care industry overall, but generally, few women and women of color end up in senior leadership positions. In this episode of Radio Advisory, Rae sits down with Erickajoy Daniels, SVP and chief diversity equity and inclusion officer at Advocate Aurora, to discuss how organizations can solve that problem through robust programs, deeply embedded strategies, and an organization-wide commitment to purpose.
Links:
- Advocate Aurora's 2020 DE&I Impact report
- 3 ways executives can build a culture that supports diversity and inclusion
- Women make up just 3% of health care CEOs. Here are 4 ways to fix that 'woefully inadequate' number.
- 10 takeaways: How to build a racially diverse workforce
The Covid-19 epidemic has had a massive effect on the way the health care industry provides care, with a particular spotlight on the potential of at-home care. In this episode, Rae sits down with Travis Messina, co-founder and CEO of Contessa, to discuss why he believes at-home care can be beneficial not only to patients, but to hospitals as well, and how Contessa has helped hospitals in the wake of the Covid-19 epidemic.
Links:
- Newsroom - Contessa Health
- Blog Archives - Contessa Health
- How Markham Hospital reduced avoidable admissions by providing care to patients at home
Providing equitable health care in America has been a problem health leaders have been tackling for years, and that problem has gotten even harder amid the Covid-19 vaccination push and the vaccine "hunters," "shoppers," and "avoiders" skewing who shows up to get a vaccine. In this episode, Rae sits down with Advisory Board's Brandi Greenberg to talk about where Covid-19 vaccine progress stands in the United States currently and what strategies health leaders can use to distribute vaccines more equitably. Plus, Rae rounds up the health care news that Advisory Board researchers are keeping an eye on.
Links:
- Are you a vaccine 'hunter,' 'shopper,' or 'avoider'? These 3 emerging groups are making it hard to vaccinate equitably.
- Covid-19 Vaccine Communications Readiness Assessment
- Why so many Black patients distrust Covid-19 vaccines (and 3 ways to rebuild their trust)
- Ep. 62: How Parkland is vaccinating Dallas County—and reducing health inequity
There have always been health inequities in certain communities, but the Covid-19 epidemic has exacerbated many of them and brought them to the forefront of the public's mind over the past year. In this episode, Rae sits down with Fred Cerise, CEO of Parkland Health and Hospital System, and Steve Miff, president and CEO of Parkland's Center for Clinical Innovation, to talk about why the health system stepped in to address inequities in Covid-19 vaccinations and how they're doing it. At the end of this episode, Rae talks to Solomon Banjo about what Parkland does well, where they could push further, and offer his advice to organizations at the beginning of their equity journey.
Links:
- Delivering Covid-19 Vaccines by Building Community Trust
- When a Texas County Tried to Ensure Racial Equity in COVID-19 Vaccinations, It Didn't Go as Planned
- Why so many Black patients distrust Covid-19 vaccines (and 3 ways to rebuild their trust)
To learn more about the history of medical experimentation on Black Americans and its present-day effects, we highly recommend Medical Apartheid by Harriet A. Washington. Rae and Solomon are reading it now!
The Covid-19 epidemic has put a nearly inconceivable amount of stress on the health care workforce over the past year, so how do health care leaders help develop a culture of resilience among their staff? In this episode, Rae sits down with Advisory Board's Katherine Virkstis and Anne Herleth to talk about what resilience actually means and how providers should change their approach to resilience amid the Covid-19 epidemic. At the end of this episode, Rae asks leadership expert Craig Pirner to go deeper on the role all leaders should play in enabling a culture of resilience.
Links:
- Three strategies to build baseline emotional support
- How to provide emotional supports for your workforce
- Picklist of emotional support options
- Cracks in the Foundation of the Care Environment Undermine Nurse Resilience | JONA: Journal of Nursing Administration
When Amazon, JPMorgan Chase, and Berkshire Hathaway in 2018 announced they would form a joint venture called Haven, it sent ripples throughout the health care industry at the thought of how those three companies could disrupt the health care space. Now, three years later, the venture has shut down, but what can health care leaders learn from the rise and fall of Haven? In this episode, Rae sits down with Advisory Board's Andrew Rebhan to discuss exactly that, among other topics like why big tech is even trying to get into the health care space in the first place.
Links:
- Was Haven just 'too big to succeed'?
- After years of hype, IBM wants to sell Watson Health. What does that mean for health AI?
- Our take: What Google's $100M investment in Amwell means for virtual care
- Weekly line: Big Tech is driving even deeper into health care amid Covid-19
- Is 'Big Retail' the next big health care disruptor?
- Around the nation: How AMA wants Big Tech to fight vaccine misinformation
For resources on what to expect under the Biden-Harris administration, visit advisory.com/BidenHarris. Stay connected with Advisory Board and our experts by following us on Facebook, LinkedIn, and Twitter.
Much of the United States has been working from home either full-time or part-time since the start of the Covid-19 epidemic leading many companies to change their policies on telework going forward. In this episode of Radio Advisory, Rae sits down with Advisory Board's Serena Bernthal-Jones and Rachel Zuckerman to discuss how the Covid-19 epidemic has changed perspectives on telework and how managers can still keep their staff engaged while working from home. Plus, Rae rounds up the health care news that Advisory Board researchers are keeping an eye on.
Links:
- 4 simple tactics to improve your virtual meetings
- Manager's guide to leading remotely through Covid-19
- Sharpen your remote management skills
- Tips to make telework work for your team
- 4 ways to help staff who are struggling to work from home
- How to keep your team engaged and productive from home
Stay connected with Advisory Board and our experts by following us on Facebook, LinkedIn, and Twitter.
The Democratic party now has a unified government, with a Democratic president and a majority in the House and the Senate—so what does that mean for the future of health care policy? In this episode, Rae sits down with Advisory Board's Rob Lazerow and Ben Umansky to talk about what big changes in health care policy could occur in a unified government, how those changes could happen, and what you need to do to prepare. Plus, Rae rounds up the health care news that Advisory Board researchers are keeping an eye on.
Links:
- Democrats take the Senate. What does it mean for health care?
- The Biden-Harris Era: What's next for health care?
- 5 predictions for President Biden's first 100 days
Stay connected with Advisory Board and our experts by following us on Facebook, LinkedIn, and Twitter.
Hospitals and health systems took major hits in volume in 2020 in the wake of the Covid-19 epidemic, so what will volumes look like in 2021? In this episode, Rae sits down with Advisory Board's Colin Gelbaugh to talk about the volume outlook for 2021 and how health care leaders can shape that outlook from inpatient admissions to outpatient surgery. Plus, Rae rounds up the health care news that Advisory Board researchers are keeping an eye on.
Links:
- Projecting volume recovery through H1 of 2021
Stay connected with Advisory Board and our experts by following us on Facebook, LinkedIn, and Twitter.
The rollout of the Covid-19 vaccine has been difficult not just in the United States, but worldwide, with many different countries facing common obstacles. In this episode, Rae sits down with Advisory Board's Brandi Greenberg and Paul Trigonoplos to discuss what obstacles countries are facing in their vaccine rollout and how health leaders can take a more active role in solving some of these challenges.
Links:
- Our Global and US vaccine scenario planning guides
- Why Israel’s Vaccine Success Might be Hard to Replicate
- Duke University’s international Covid-19 vaccine Launch and Scale database
- How to Nudge People to accept a covid-19 vaccine
- How West Virginia Became a U.S. Leader in Vaccine Rollout
For resources on what to expect under the Biden-Harris administration, visit advisory.com/BidenHarris. Stay connected with Advisory Board and our experts by following us on Facebook, LinkedIn, and Twitter.
As Covid-19 cases continue to surge nationwide, it has never been more important to control this virus and distribute vaccines. This will be a top priority for the Biden administration, and his team is moving quickly to adopt new strategies (and new funding) for combating this disease. In this episode, Rae sits down with Advisory Board's Christopher Kerns and Yulan Egan to talk about Biden's plan for combating Covid-19, and how his plan differs from the Trump administration's moves since the start of the crisis.
Links:
- What's inside Biden's $1.9T emergency Covid-19 relief package
(Recorded on Friday, January 15, 2021)
Got a question for us, or want us to cover a certain topic? Let us know at podcasts@advisory.com.
With the results of the Georgia runoff election for Senate in, the Democrats now have a majority in the Senate. So what does that mean for the incoming Biden administration's health care agenda? In this episode, Rae sits down with Advisory Board's Christopher Kerns to talk about what the new Democratic majority in the Senate means for health care legislation going forward, and what kinds of legislation might pass over the next two years.
Links:
- Democrats take the Senate. What does it mean for health care?
- What Biden's victory means for health care
Got a question for us, or want us to cover a certain topic? Let us know at podcasts@advisory.com.
As 2020 comes to a close, the health care industry looks a lot different than it did in 2019, due in large part to the Covid-19 epidemic. In this episode, Rae sits down with Advisory Board's Christopher Kerns and Yulan Egan to discuss what the health care industry might look like in 2021 for all different types of stakeholders. Together, they explore how volumes may change, how the industry might adapt to advancements in technology, and opportunities for different stakeholders to come together to make progress of value-based care, health equity, and much more.
Links:
- A message of hope for 2021
- 16 Things CEOs Need to Know in 2021
- What health plan leaders need to know for 2021
Got a question for us, or want us to cover a certain topic? Let us know at podcasts@advisory.com.
Front line health care workers and other high-risk populations are slated to receive a Covid-19 vaccine first, but what will distribution of a vaccine look like for the general public? In this episode, Rae talks again to Advisory Board's Brandi Greenberg to talk about what Covid-19 vaccine distribution beyond clinical staff will look like for health leaders and how they should prepare.
Links:
- Is Pfizer's vaccine safe and effective? Our 8 biggest questions, answered.
- The global Covid-19 vaccination scenario planning guide
- [Part 1] Ep. 51: Covid-19 vaccines are coming. Are you ready?
- Ep. 35: Zeke Emanuel on the path to a vaccine (and why it's much harder than you think)
(Recorded on Tuesday, December 8, 2020.)
Got a question for us, or want us to cover a certain topic? Let us know at podcasts@advisory.com.
Updates on the Covid-19 vaccine candidates are moving fast. In this episode, Rae sits down with Advisory Board's Brandi Greenberg to discuss what we know and don't know about the different Covid-19 vaccine candidates, what challenges health systems may face distributing a vaccine, and how health systems should prepare for the coming Covid-19 vaccine—starting with their own clinicians.
Links:
- The global Covid-19 vaccination scenario planning guide
- Is Pfizer's vaccine safe and effective? Our 8 biggest questions, answered.
- Ep. 35: Zeke Emanuel on the path to a vaccine (and why it's much harder than you think)
(Recorded on Tuesday, December 8, 2020.)
Got a question for us, or want us to cover a certain topic? Let us know at podcasts@advisory.com.
It's been a crazy year, but as health care leaders look towards the future and set their strategy for 2021, what executives are focused on may look different than years past. In this episode, Rae sits down with Advisory Board's Dave Willis to talk about what health care leaders should prioritize when setting their strategy for 2021 amid the Covid-19 epidemic, including what part of their strategic plan may look the same as past strategic plans, and what might be different.
Links * 16 Things CEOs Need to Know in 2021 * Maybe we shouldn't believe the hype about hospital mergers and acquisitions * Why most systems struggle with systemness * What an 18th-century clockmaker can teach us about cost control. (Really.)
The Cleveland Clinic and University Hospitals are two of the largest health systems in Ohio, and they're direct competitors. But this past spring, the two health systems came together to help combat the Covid-19 epidemic and are looking to continue their partnership in the future. In this episode, Rae sits down with Cleveland Clinic President and CEO Tom Mihaljevic, MD and University Hospitals President and incoming CEO Cliff A. Megerian, MD, FACS to talk about how their partnership came to be, what their partnership will look like going forward, and how competing hospitals and health systems can find ways to collaborate to help their collective communities.
Links * Cleveland Clinic-UH collaboration expanding beyond COVID-19: Tom Mihaljevic and Cliff A. Megerian
Independent rural hospitals have been struggling for some time, but in the face of the Coronavirus, rural hospitals have reached a dire state. In this episode, Rachel (Rae) Woods invites equity expert Darby Sullivan to unpack the challenges facing rural hospitals, and the moves rural hospital leaders must do to remain sustainable in the long term.
Links: * The Dire State of Rural Health Care * Why rural America could be a 'tinderbox' for Covid-19 * How rural and urban hospitals can team up to combat Covid-19 * 3 strategies for rural hospitals to use telehealth
The Associated Press and other media outlets have called the presidential election for former Vice President Joe Biden (although legal challenges to ballots continue), and now the question that remains is: what will a Biden administration's health care priorities be? In this episode, Rae sits down with Advisory Board's Christopher Kerns to talk about what health care moves a Biden administration might make right away and what the Trump administration might do in the coming months before Inauguration Day.
Links: * What Biden's victory means for health care * [Webinar, Dec. 10] Stay Up to Date: Going deep on what the election means for health care
As we get further into the fall and closer to winter, the United States is seeing a surge in new coronavirus cases that's breaking records, with many hospitals throughout the country hitting or approaching capacity limits. In this episode, Rae sits down with Advisory Board's coronavirus expert, Christopher Kerns, to talk about the recent surge in new cases, what's causing the surge, and what hospital leaders should know to prepare, especially leaders of hospitals in rural areas, where the virus is hitting the hardest.
Links: * 4 actions to take before the next Covid-19 surge (and resources to help) * To predict your next Covid-19 surge, track these leading indicators * Coronavirus scenario planning * Your Covid-19 checklist to expand capacity
Jobs in the health care industry often come with demanding hours and inflexible work scenarios. As back to school season has resulted in unusual and variable schooling scenarios, women are taking on a disproportional childcare duties while serving on the frontline of a global pandemic. The result? A workforce that is burned out at best and at worst—leaving the health care industry entirely. In this episode, Rae talks with Advisory Board's Sarah Hostetter and Lauren Rewers to discuss how big a problem childcare is for the health care workforce, how the Covid-19 epidemic has exacerbated existing workforce challenges, and how to embed flexibility in a way that works for everyone.
Links: * Clinical Workforce of the Future [Virtual Event: Dec. 3, 2020] * 5 ways health care employers can support working parents during Covid-19 * How Covid-19 will impact medical groups * Why women leave medicine | AAMC * The U.S. Coronavirus Response Must Meet Health Workers’ Child Care Needs | Center for American Progress
The 2020 presidential election is fast-approaching, and health care has been at the forefront of everyone's mind. In this episode, Rae sits down with Politico's Dan Diamond to talk about how the Trump administration has responded to Covid-19 and what issues health care leaders need to know this election season, including what a new Supreme Court Justice could mean for the Affordable Care Act and what regulatory changes could come after the election.
Links: * Public Option: What would it really mean for hospitals? * Trump vs. Biden: Where do the candidates stand on health policy? * Where the states stand on Medicaid expansion * Trump officials interfered with CDC reports on Covid-19 | Politico * HHS lawyer: Trump drug-card plan could be illegal | Politico * POLITICO's Pulse Check | Podcast
The health care industry's movement towards value-based care has been one of the biggest topics in health care over the past few years. In this episode, Rae sits down with Advisory Board's Ben Umansky and Natalie Trebes to talk about where the health care industry currently stands on the path to value-based care, how the Covid-19 epidemic is impacting the industry's movement down that path, and the questions providers should be asking themselves about risk.
Links: * How to delegate responsibility for population health management * How to Give Providers the Data They Want * Providers are short on cash. What are health plans doing about it?
Addressing systemic racism has taken the national spotlight for much of 2020, but the most important first step in addressing systemic racism is addressing the inherent racial biases we have. In this episode, Rae sits down with Advisory Board's Micha'le Simmons and Matt Cornner to discuss how to identify and address inherent racial bias, and how to work through the often uncomfortable feelings that come with addressing those biases.
Links: * Advancing equity for your workforce, patients, and community * Why racism is a health care issue—and how to address it * 3 ways health care providers can fight racism—today and in the future * Ep. 41: Why workforce diversity should be a top priority for your organization
Most health care executives know that workforce diversity is important, but the issue can often get lost among seemingly more urgent issues that need to be addressed. Rae talks with Micha'le Simmons, research lead with Advisory Board's HR Advancement Center, to discuss why workforce diversity should be a top priority for every health care organization and what executives can do to address workforce diversity both with the staff they already have, and when hiring new staff.
Links: * Want to improve diversity, equity, and inclusion? Look at your data in these key areas. * Advancing equity for your workforce, patients, and community * Diversity, equity, and inclusion conversation starters * How to Build a Diverse Leadership Bench * 10 takeaways: How to build a racially diverse workforce
In recent weeks, a number of large companies have made big announcements about wearables they're developing, from Amazon's Halo, to Fitbit's newest device, to the latest Apple Watch update. In this episode, Rae sits down with Advisory Board expert partner Andrew Rebhan to discuss what you need to know about all the latest news on wearables, and what impact these recent announcements will have on the health industry.
Links: * Do you sound cranky today? Amazon's new wearable will track that. * Why remote patient monitoring is critical after Covid-19 * How Apple's Research app offers improvements over traditional research studies * Google just offered to buy Fitbit. Here's our take. * Beyond 10,000 steps: How wearable technology can improve health care delivery
The Covid-19 epidemic has accelerated digital health in an unprecedented way, forcing health systems to examine their digital health strategy. In this episode, Rae sits down with Advisory Board's John League and Andrew Rebhan to talk about some of the recent major digital health deals, including the acquisition of Livongo by Teladoc, other developments in digital health, like Amazon's new wearable, and what the future of digital health will look like.
Links: * Livongo + Teladoc: What the landmark, $18.5B merger means for virtual care * Our take: What Google's $100M investment in Amwell means for virtual care * You promised a telehealth revolution after Covid-19. Don't backslide now. * Virtual Shift Estimator
Addressing the social determinants of health (SDOH) within a community is a critical part of any population health strategy—and at ProMedica, it's a priority. In this episode, Rae speaks with ProMedica's Kate Sommerfeld, president of social determinants of health, and Brian Miller, chief medical information officer, about how their system addresses SDOH, what the business case is for tackling this issue, and why data and analytics are critical to focusing on SDOH.
Links: * For more information about ProMedica’s Social Determinants of Health efforts * For more information about ProMedica's Social Determinants of Health solutions for employers * Social Determinants of Health Data * The field guide for defining providers' role in addressing social determinants of health * Here's how 4 organizations are leveraging IT to address social determinants of health
The need to address health inequities isn’t new, but it’s recently received a lot of attention. In this episode of Radio Advisory, Rae sits down with Intermountain Healthcare CEO Marc Harrison for part two of their conversation, in which they discuss the best ways for health systems to approach health equity. In this episode, learn how Intermountain is addressing social determinants of health, as well as how they approach health inequities among rural communities and racial and ethnic minorities.
Links * Intermountain Equity and Inclusion Message * What One Health Care CEO Is Learning from the Pandemic | Harvard Business Review * Part 1 (ep. 36): How Marc Harrison sees the health care landscape changing post-Covid-19
The Covid-19 epidemic has already had a seismic effect on health care providers, and the impact is likely to last for a long time. In this episode of Radio Advisory, Rae sits down with Intermountain Healthcare CEO Marc Harrison for part one of a two-part conversation. Hear his perspective on how the Covid-19 epidemic will change the delivery of health care, including how he believes the epidemic will affect the telehealth, payment models, mergers and acquisitions, and more.
Links: * What One Health Care CEO Is Learning from the Pandemic | Harvard Business Review * Part 2 (ep. 37) Marc Harrison on Intermountain's approach to health equity
To date, much of the news reporting on the path to a Covid-19 vaccine has focused on the development of the vaccine itself. But as Ezekiel Emanuel writes, finding a viable vaccine is just one of 22 steps that he argues the federal government and congress must make immediately. In this episode, Rachel (Rae) invites Zeke to discuss the challenges ahead, and shares why manufacturing and distributing an effective Covid-19 vaccine is something every leader in health care should start planning for now.
Links: * Ezekial Emanuel | COVID-19 Activity Risk Levels * Ezekial Emanuel | School COVID Risk Levels * A comprehensive Covid-19 vaccine plan * Which Country Has the World’s Best Health Care? * Making the Call Podcast * The 6 biggest roadblocks to a Covid-19 vaccine, according to Ezekiel Emanuel
Host Rachel (Rae) Woods sits down with Dr. Jeremy Boal, the Chief Clinical Officer of Mount Sinai Health System, to have a candid conversation about his experience being on the frontlines of a Covid-19 surge and why it is so important for health care leaders to remain vigilant during this time. In this episode, you'll hear what Mount Sinai did to make sure the health system stayed ahead of the novel coronavirus, what they might've done sooner given more time, and how leaders should cultivate a curiosity about what is yet to come in order to be prepared when it does.
Links: * Mount Sinai COVID-19 Staff Resources
In this second episode on consolidation, Host Rachel (Rae) Woods sits down with health system expert, Ben Umansky, to talk about the impact Covid-19 may have on hospital consolidation. For many years, experts have been predicting an extreme view of what hospitals could look like in the future—including a world of mega health systems and the death of the independent hospital. Together, Rae and Ben explore the how real that prediction is, unpack the true long-term impact of Covid-19 on consolidation, and offer the no-regrets tactics every organizations should take regardless of size.
Links: * Are you a SINO ('System In Name Only')? Why so many health systems get 'systemness' wrong. * Why most systems struggle with systemness * Why do so few big health systems achieve 'clinical advantage'? * Hospital mergers always promise 'economies of scale.' Why do so few deliver? * Ep. 32: Are independent physicians going extinct? Not so fast.
In the initial surge of Covid-19, many were expecting a buyer’s market for physician groups. Now that most independent groups have managed through the initial surge, these practices are looking for new partnership opportunities beyond acquisition. The desire for partnership is true on both sides–physician aggregators like private equity firms, health plans, health systems and other medical groups all have their eyes set on independent physicians and are re-evaluating what they can offer. Host Rachel (Rae) Woods sits down with physician practice experts Sarah Hostetter and Julie Riley to talk about the current state of physician consolidation, the types of health care players forming partnerships, and how partnerships can build up and support independent practice.
Links: * Primary Care Practice Finances In The United States Amid The COVID-19 Pandemic | Health Affairs * The top 5 priorities for independent group leaders' Covid-19 reopening plans * Assessing the Capital Partnership Landscape * Three ways to ensure all physicians hear your message * Ep. 15: Financial impact series: Physician groups
CMS has been pushing providers on price transparency for years, but hospital leaders have been opposed to this kind of transparency. Recently, the U.S. District Court for the District of Columbia rejected a lawsuit filed by a coalition of hospital groups arguing that a rule CMS finalized last year that will require hospitals to publish the prices they negotiate with insures is unlawful. Host Rachel (Rae) Woods sits down with finance expert, Robin Brand, to talk about what this ruling means for providers and how hospitals can start to focus efforts around price transparency and the entire patient financial journey.
More resources: * The patient financial journey
While many consumers seem willing to go to stores or out to eat amid the Covid-19 epidemic, they are not as willing to return to health care settings to see their doctors. Some are even unlikely to visit the ED if they have symptoms of a heart attack or appendicitis. How can health care leaders re-engage and communicate with their patients to alleviate their fears? Host Rachel (Rae) Woods sits down with consumerism experts Rebecca Tyrrell (https://www.advisory.com/expert-directory/rebecca-tyrrell?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e30_2020&utm_content=description) and Colin Gelbaugh to talk about the results of Advisory Board’s newest consumer survey and how patient preferences should impact health system’s communication strategy. More resources: • How Covid-19 has changed consumer behavior and preferences (https://www.advisory.com/topics/consumerism/2020/06/covid19-consumer-behavior-and-preferences?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e30_2020&utm_content=description) • Patients are frightened to seek necessary care amid Covid-19. Here's how to overcome their fears (https://www.advisory.com/blog/2020/05/provider-organizations-covid-19?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e30_2020&utm_content=description) • The right (and wrong) ways to talk with patients who are frightened to seek care (https://www.advisory.com/blog/2020/05/communication-strategy?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e30_2020&utm_content=description)
The Covid-19 pandemic has had a significant impact on patient volumes as hospitals have had to delay elective surgeries and some have even had to furlough staff. In this episode, Radio Advisory host Rachel (Rae) Woods talks to Anna Yakovenko (https://www.advisory.com/expert-directory/anna-yakovenko?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e29_2020&utm_content=description), who leads best practices research on hospital strategic and operational challenges for the Advisory Board, about what hospitals can expect patient volumes to look like for the rest of 2020. You’ll hear Yakovenko talk about how the Covid-19 pandemic has already impacted patient volumes, how patient behavior has affected volume levels, and how close patient volumes might come to pre-Covid-19 levels this year. More resources: * Market scenario Planner: How does Covid-19 impact our forecasts? (https://www.advisory.com/topics/market-analytics-and-forecasting/2019/05/market-scenario-planner?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e29_2020&utm_content=description) * Covid-19 elective surgery cancelation impact estimator (https://www.advisory.com/topics/covid-19/2020/06/elective-surgery-cancelation-impact?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e29_2020&utm_content=description) * Covid-19 service line impact guide (https://www.advisory.com/topics/covid-19/2020/05/covid19-service-line-impact-guide?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e29_2020&utm_content=description)
Around 40 to 50% of Covid-19 deaths have come from residents of long-term care facilities, yet post-acute providers have seemingly been overlooked. Radio Advisory host Rachel (Rae) Woods talks to Jared Landis, Advisory Board’s leader of post-acute research, about the impact Covid-19 has had on the post-acute sphere, and what health care leaders need to do for their long-term care providers right now. In the episode, you’ll hear Landis discuss how vital it is that health care leaders address the effects of Covid-19 on their long-term care providers, how they can do that, especially through innovation, and how Covid-19 has exposed already-existing challenges within the post-acute care space.
More resources: * Hospital Discharge Strategy During Covid-19 | Advisory Board * The SNF Infection Control Guide | Advisory Board
Questions? Comments? Want to learn more about Advisory Board? Send us a message at podcasts@advisory.com
In this episode, Rae talks to Dane Menkin, Director of LGBTQ services at Main Line Health, about how diversity, respect, and inclusion are vital to providing care to the entire LGBTQ population. They give practical advice on to get buy-in and support from leadership, share lessons for teaching providers and staff how to provide cultural competent care for transgender patients, and discuss how the moves by HHS and the Supreme Court impact transgender care going forward.
More resources: * LGBTQ Inclusive Care * LGBTQ Health and Wellness Resources * Trump admin rolls back ACA protections for transgender individuals * Transgender patients need more than surgery-only care. Here's how to meet their needs * How one organization equipped their staff to deliver culturally competent care to LGBT patients * 'Sir, these are female hormones': What it's like to go to the doctor when you're transgender
Questions? Comments? Want to learn more about Advisory Board? Send us a message at podcasts@advisory.com
Most leaders are too scared to be vulnerable, but great leaders know that it is the only way forward. How can you take the first step towards vulnerability? To conclude the leadership series, Craig dials in Alicia Graham, an experienced leader and executive coach.
To learn more about how we are helping leaders develop the skills and mindsets they need to navigate these unprecedented times, contact Katie Esposito at EspositK@advisory.com.
In this episode, Rae sits down with Chief Health Equity Officer for United Health Group Michael Currie and VP of social responsibility for Optum, Graham McLaughlin. Together, they discuss why statements that condemn structural racism are not enough, and why leaders must take an authentic approach to combatting racism and improving health equity. Radio Advisory is produced by Advisory Board, a division of Optum, which is a wholly owned subsidiary of UnitedHealth Group.
More resources: * United Healthcare Health equity * How Rush University Medical Center is addressing the root causes of social determinants of health * The field guide for defining providers' role in addressing social determinants of health
Craig connects with Susan Pastor, an experienced nursing executive who has led teams through all kinds of stressful situations. She shares lessons about fostering teamwork in times of crisis.
To learn more about how we are helping leaders develop the skills and mindsets they need to navigate these unprecedented times, contact Katie Esposito at EspositK@advisory.com.
In this installment of Radio Advisory, Rae is joined by Clare Wirth, an experienced Advisory Board consultant that leads research on behavioral health and care delivery transformation, to discuss the psychological effects of the coronavirus pandemic. Behavioral health needs in the US were already at an all-time high even before Covid-19 became a global crisis, with the highest recorded deaths of despair (related to suicide, alcohol and drugs) in the last 20 years. Living through this coronavirus pandemic causes more grief, fear and anxiety for Americans, an increased sense of loneliness that comes with weeks of social distancing, more opportunities for intimate partner violence and greater possibility of relapse for those struggling with substance abuse. Knowing the existing barriers to behavioral health treatment, health system leaders should be looking to promote available behavioral health resources at every staff meeting for the next three to six months, and foster cross-industry collaboration to align behavioral health treatment with other health services.
More resources: * How Covid-19 will impact behavioral health services * How you should (and shouldn't) talk with your staff about mental health * Address intensifying behavioral health needs amid the Covid-19 crisis * Managing mental health during Covid-19 * Coping with stress
Now is a time for human-centered leadership. Craig discusses the importance of empathy and things that leaders can do to demonstrate it, with Matt Cornner, who leads the Advisory Board’s program for rising health care executives.
More resources: * NAACP Legal Defense Fund president on why George Floyd's killing sparked nationwide protests | 60 Minutes * Episode 19: Why racism is a health care issue
To learn more about how we are helping leaders develop the skills and mindsets they need to navigate these unprecedented times, contact Katie Esposito at EspositK@advisory.com.
As executives begin to think about how Covid-19 might change their organization for the better—leaders have their sights set on digital health innovation. And hospitals and health systems aren’t alone, prospective startup and emerging competitors are all looking to this moment as one that can accelerate the adoption of digital health innovation. Rae sits down with Tom Cassels and Megan Zweig of Rock Health to talk about the state of digital disruption in the health care industry and what’s to come.
More resources: * Amidst a record $3.1B funding in Q1 2020, digital health braces for COVID-19 impact * COVID-19 constraints push healthcare organizations to innovate around the consumer * Innovation beyond COVID-19: A call to action in healthcare’s new world order * The state of gender equity at healthcare startups and VCs in 2019 * Rock Weekly (email newsletter) * Get in touch with Rock Health
Covid-19 is stressful. Craig welcomes Dr. Bill Lynagh, a former Peace Corps volunteer and family medicine physician who focuses on clinician engagement and performance improvement. Craig and Bill discuss how to consciously manage your response to stress and develop habits that enhance your resilience.
To learn more about how we are helping leaders develop the skills and mindsets they need to navigate these unprecedented times, contact Katie Esposito at EspositK@advisory.com.
After the tragic death of George Floyd, frustration about inequality and injustice is boiling over in communities across the country. The heat-of-the moment concern about police violence has sparked a needed conversation about racial injustice. On this episode of Radio Advisory, Rae sits down with inclusion leader and head of workforce research Micha’le Simmons and health equity researcher Darby Sullivan. Together, they discuss the impact that racism and police violence has on health equity—and the vital role that health care leaders play in combating structural racism.
More resources: For the organizational leadership:
- Addressing racism: Resources for health care leaders | Advisory Board
- U.S. businesses must take meaningful action against racism | Harvard Business Review
- 3 steps hospital leaders can take to mitigate the racial impact of Covid-19 | Advisory Board
- Police brutality must stop | American Medical Association
Education about institutional/structural racism:
- 1619 | The New York Times
- A people’s history of the United States | Howard Zinn (book)
The criminal justice system:
- Police: sixth-leading cause of death for young black men | University of Michigan
- The New Jim Crow: Mass incarceration in the age of colorblindness | Michelle Alexander
- 13th | Ava DuVernay (documentary)
Health care and medical racism:
- How we fail black patients in pain | AAMC
- Black mothers keep dying after giving Birth. Shalon Irving's story explains why | NPR
Rebecca (Bec) Richmond dials into Radio Advisory from London to compare international response models to the coronavirus pandemic. Together, Rae and Bec dissect why some countries have been more successful than others at using predictive modeling to prevent the spread of the pandemic, weighing factors like history handling other viral pandemics (e.g. H1N1 or SARS) and preparation time. As world leaders collectively work on developing “circuit breaker” plans in order to control future waves of Covid-19 as they come down the pipe, health systems are simultaneously adjusting their strategy and trying to lock in crisis-driven innovation.
More resources: * Global edition: Coronavirus scenario planning guide
Uncertainty is here to stay. Craig Pirner talks with Jim Veronesi and Karen Sulek, two fellow faculty members who are experienced in helping leaders navigate uncertainty. Tune in for insights on how to reframe and lead through uncertainty.
To learn more about how we are helping leaders develop the skills and mindsets they need to navigate these unprecedented times, contact Katie Esposito at EspositK@advisory.com.
Covid-19 has made the US health care system top-of-mind for millions of Americans and is surely changing how they perceive the industry and its various segments. Amid all of this change, it’s essential to ask: Who will gain and lose in perception? And what lasting impact will this change truly have?
Christopher Kerns shares Advisory Board’s analysis of public polling and media coverage and describes how Covid-19 can shift public perception now and in the future.
More resources: * 10 takeaways: What health systems must consider as they mull reopening
Part 4 (of 4) of a financial impact series on how Covid-19 is impacting the financial health of various players in health care. Sarah Hostetter, an expert on independent physician practices, discusses with Rae how physician groups were doing financially before the pandemic, why the financial impact differs for various types of physician groups, and how some independent groups are considering partnership with other organizations to weather the storm.
More resources: * How Covid-19 will impact the financial outlook for the health care industry * Your Covid-19 practice recovery checklist * Ep. 12: Financial impact series: Ambulatory Surgery Centers * Ep. 11: [Quick Update] Financial impact series: Hospitals * Ep. 10: Financial impact series: Payers * Ep. 7: Financial impact series: Hospitals
Health care leaders are rightfully focused on solving immediate supply chain issues—like shoring up enough PPE and supplies to keep up with testing and begin restarting elective procedures. While the near term focus on supply chain is focused on operations—the long term outlook for supply chain is about to get far more strategic in nature. This episode addresses how Covid-19 could fundamentally change a provider’s approach to supply chain moving forward.
More resources: * Covid-19 Update: Supplies, equipment, and testing—the keys to reopening the economy * Our take: Can online 'swap meets' fill hospitals' needs for PPE?
On May 11, CMS released the inpatient prospective payment system proposed rule for fiscal year 2021. In this episode, Emily Connelly sits down with Rae to talk about how the proposed rule will impact hospital payments, price transparency, and updates for orthopedics and oncology.
More resources: * Our 6 takeaways from the 1,602-page Inpatient Proposed Rule
Part 3 (of 4) of a “Financial Impact” series on how Covid-19 is impacting the financial health of various players in health care. Megan Director, who has years of experience researching service line strategy joins Rae to talk about the impact COVID-19 is having on Ambulatory Surgery Centers, and why it is different than other parts of the industry.
More resources: * How Covid-19 is impacting non-hospital sites of care * Ep. 11: [Quick Update] Financial impact series: Hospitals * Ep. 10: Financial impact series: Payers * Ep. 7: Financial impact series: Hospitals
The House voted at the end of April to approve a 4th stimulus package intended to help offset some of the economic efforts of Covid-19. Rae brings back Christopher Kerns to discuss this and how the money is likely to ease some of the short term cash flow challenges hospitals are facing.
More resources: * 10 takeaways: What health systems must do to protect their PPE supply * Episode 7: Financial impact series: Hospitals
(Part 2 of 4) Financial impact series. Rachel Sokol has in depth experience with the health care payer landscape as she has led Advisory Board research within this division for the last five years. She shares with Rae the financial state of payers before the pandemic hit and outlines the pressures that health plans are experiencing due to Covid-19. Together, Rachel and Rae also discuss how health plans can deepen their partnerships with providers as they face financial shortfalls in the face of a pandemic.
More resources: * Health plan strategic outlook emerging from Covid-19 * Providers are short on cash. What are health plans doing about it? * Episode 7: Financial impact series: Hospitals
As we approach Nurses Week, the nursing workforce is increasingly finding themselves in one of two scenarios. Nurses on the frontlines of surge markets are facing trauma, physical and emotional stress, while others are being furloughed and are uncertain about their future. As Nurses Week celebrations begin, leaders are urged to move beyond traditional celebration rituals with short term impact to an expanded definition of what meaningful recognition is all about; a commitment to longer term strategies that address workforce recovery and safety needs.
More resources: * Don't let Nurses Month pass you by. Here's how to celebrate virtually. * Your checklist for resuming elective procedures
Most of the questions around reopening for business have focused on surgical and procedural care. But physician practices have their own set of questions to answer: Can they reopen for in-person visits? Should they? As ambulatory practices increasingly decide the answer to these questions is "yes"—leaders will face a host of new challenges about how to operate safely amid Covid-19. Daniel Kuzmanovich, a researcher focused on physician enterprise strategy, talks to Rae about the strategy and operations of reopening ambulatory practices today.
More resources: * How Covid-19 should change your chronic disease outreach * From CMS.gov | Non-Emergent, Elective Medical Services, and Treatment Recommendations * Ready to restart elective surgeries? Here are 3 steps to prioritize your services. * Episode 6: Reopening for business? Here's what you need to know * When should you resume elective surgeries? Here's how to know. * Your checklist for resuming elective procedures
(Part 1 of 4) Financial impact series. Rae invites Christopher Kerns back to discuss how Covid-19 is disrupting hospital finances. Together, they discuss what it means for lost revenue from the cancellation of elective procedures, already thin margins and operating expenses, and hospital's short- and long-term financial health. They end with a discussion on looking beyond the Covid-19 pandemic.
More resources: * Covid-19 Elective Surgery Cancelation Impact Estimator * Your checklist for resuming elective procedures * Guidance to hospital philanthropy teams regarding COVID-19
Which criteria should hospitals think about before reopening the rest of their care services? How do patient demand, support services, and operational policies play into these decisions? How do hospitals communicate to patients and the community about the safety of their facility? Shay Pratt, who leads health system and service line strategy research, talks to Rae about how leaders should evaluate when the right time is to reopen for business.
More resources: * Your checklist for resuming elective procedures * When should you resume elective surgeries? Here's how to know. * How long is your organization’s road to recover? Consider these 4 factors * Is it time to restart elective surgeries? Here’s how these hospitals are making the call
Systemness, when you achieve it, means the larger, integrated delivery systems can operate more efficiently with greater economies of scale than they would as individual entities. Advisory Board's Emily Connelly, a researcher focused on health system strategy, talks to Rachel about systemness in a time of Covid-19, and addresses whether being part of a larger system helped or hindered organization’s response to the crisis.
More resources: * Are you a SINO ('System In Name Only')? Why so many health systems get 'systemness' wrong. * Toward True Sustainability
Advisory Board's Craig Pirner has coached thousands of health care leaders in multiple countries over the last 15 years, and is currently applying his experience to helping leaders navigate the Covid-19 crisis. He shares with Rae the emotions that health care leaders are experiencing, what they can do to manage their reactions, and how they can care for their teams, their organizations and themselves during this highly uncertain and stressful time.
More resources: * 'Not your average crisis': 5 ways this Seattle-area hospital is approaching workforce management * 3 ways to be a strong leader in these turbulent times * How to be an emotionally intelligent leader amid Covid-19
Returning to the podcast, Christopher Kerns talks about the Election, the public perception of government's role in health care, and how Covid-19 is likely to become the central focus of the race for the presidency.
More resources: * Public option vs. Medicare for All: What would they really mean for hospitals? * Zooming in on the Antares Moment * Your top resources for Covid-19 readiness
The Covid-19 virus has turned telehealth into a safety and financial necessity for many provider organizations. John League has watched and studied telehealth adoption for years, and he sits down with host Rachel Woods to share his perspectives on how providers should utilize telehealth during the pandemic, and what the face of telehealth will look like post Covid-19.
More resources: * 3 imperatives to leverage telehealth against Covid-19 * How Covid-19 is transforming telehealth—now and in the future * What the CARES Act means for the health care industry (Health care technology companies tab) * Telehealth Primers: The Complete Series * Telemedicine Resource Library * Telemedicine Strategic Plan Template * What do consumers want from virtual visits?
The Covid-19 virus is, without question, the biggest issue of our day. In less than a month, the virus has changed the face of our country and put unprecedented challenges in front of today's leaders. Christopher Kerns, with the help of his team of researchers, has been digging into the challenges facing the health care leaders working tirelessly to create and manage hospital capacity. He sits down with Rae to discuss what he has learned about ramping up capacity at breakneck speed, and what he believes these leaders should be thinking about both immediately and over the long term.
To access the resources and perspectives published by Christopher's team, visit our Covid-19 page.
More resources: * COVID-19: What you need to know in 45 minutes | April 2, 2020 * 10 takeaways: The 'radical measures' health systems are taking to manage Covid-19's cost * Your Covid-19 checklist to expand capacity * The Hospital of the Future
At Advisory Board, we're having conversations about the future of health care and we want to have them with you. And we want to do that in the easiest way possible because we know you're busier than ever. That's why we're launching this podcast: Radio Advisory
Host Rachel (Rae) Woods will chat with experts from across the health care industry and break down the topics that are keeping you up at night. We'll bust conventional wisdom wherever possible, and we'll offer focused perspectives to help you develop a clear path forward.
We want to change the business of health care for the better. And we know that great ideas have the power to transform industries because we've watched it happen time and time again over Advisory Board's 35 years.