RED HOT HEALTHCARE: Recent Episodes
Steve Ambrose
RED HOT HEALTHCARE is a healthcare leader and industry podcast, which will be carried on ITunes and all major podcast directories. The show is a blend of a weekly summary of top news across the health sector, along with select interviews from healthcare leaders and HIT mavericks.
In this captivating episode, we sit down with Tim Martin, CEO of well-known FS Studio, to explore the groundbreaking work his company is doing in the realm of healthcare technology and Industry 4.0.
Tim brings a wealth of knowledge and visionary insights, making this one of our most enlightening conversations yet.
We kick off the discussion by diving into FS Studio's transformative partnership with NVIDIA and Agility Robotics. Tim reveals how they are pushing the boundaries of robotics with general-purpose humanoid robots.
Tim also highlights the shift towards small, purpose-built language models that run on edge devices. These models are revolutionizing real-time data interaction, enhancing privacy, and improving performance. By enabling localized processing, these advancements address privacy concerns and ensure rapid, accurate responses, critical for applications in healthcare.
One of the most exciting parts of our conversation focuses on virtual reality (VR) and augmented reality (AR). FS Studio is at the forefront of developing immersive experiences for medical training and patient care. FS Studio's work with Kaiser has resulted in a centralized platform for distributed workforces, featuring virtual lobbies, breakout rooms, and immersive lecture halls. This platform facilitates large-scale, interactive learning and collaboration, showcasing the practical and profound impact of VR and AR in healthcare.
Along with progressive insights on spatial data and digital twinning, Tim also delves into the revolutionary role of synthetic data in healthcare financial interactions. Particularly for improving billing accuracy, detecting fraud, and ensuring patient privacy.
This episode is a must-listen for anyone interested in the future of healthcare technology.
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"Steve, I think in the near future, patients will need to be informed when doctors refuse to use AI—not WHEN they're using it."
The "Red Hot" candor of today's guest, Dr. Robert Pearl. One of the most outspoken advocates for the use of generative artificial intelligence in healthcare. He pulls no punches when he states that ChatGPT and other generative AI tools will be as essential to medical practice as the stethoscope has been for centuries!
It's another sizzling episode of Red Hot Healthcare, where we delve into cutting-edge topics, widely-felt challenges, and the latest innovation in healthcare.
Dr. Pearl is a thought leader powerhouse. As the former CEO of the Permanente Group, he was responsible for a team of 10,000 physicians and 40,000 care team members, delivering care to more than 5 million patients nationwide. A best-selling author, he wrote Uncaring: How the Culture of Medicine Kills Doctors and Patients, and he is also a regular contributor to Forbes. He has been named one of Modern Healthcare's 50 most influencial physician leaders.
Dr. Pearl brings his candor and leadership, sharing thoughts on the following:
- How accurate are AI diagnoses versus human clinicians? Is your doctor already being outperformed?
- What are the liabilities to consider with chatbots integrating into clinical care? Where should the line be drawn?
- How can healthcare overcome biases identified in algorithms that help drive generative AI and its responses?
- A hardline comparative: Generative AI benefits vs. annual deaths from medical mistakes
- In 5 short years, we'll see major improvement in 4 key areas. What are they?
- Is keeping patients in the dark today about AI involvement ethical? Should their informed consent for AI use in medical care be mandatory?
- What happens when AI gets something wrong—really wrong—in healthcare?
- How will generative AI be a key part of moving from fee-for-service to value-based care?
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The Red Hot Healthcare podcast delivers engaging thought leadership—from healthcare leaders and luminaries across the industry. Thanks in advance for your positive, 5-star reviews given on your chosen podcast outlet. And we're always looking for future guest recommendations. Just visit Red Hot Healthcare podcast page and fill out the inquiry form.
HIMSS recognizes Didi Davis as one of the most influential women in health IT. She serves as the vice president of informatics, conformance, and interoperability at The Sequoia Project, a non-profit organization selected as the Recognized Coordinating Entity (RCE) to support the implementation of the Trusted Exchange Framework and Common Agreement (TEFCA).
With over 30 years of healthcare experience, Didi is a nationally-recognized expert for healthcare standards, interoperability design and strategy for healthcare stakeholders, as well as vendors deploying health information technology to improve patient safety and quality of care.
In this show, she joins host Dr. Steve Ambrose in discussing the latest, and perhaps most impactful initiative yet in the success of interoperability across all stakeholders in healthcare.
Listen in, as Didi and Steve share a riveting discussion on:
• What's in a name? Plenty for this interoperability initiative—and Didi explains why
• The pervasive challenges that led the initiative being created
• What this new initiative could mean for retail entrants to healthcare
• 350 million and 40—the meaning behind those numbers
• Stepping up interoperability: What does success look like in this initiative
• What's the role of the Sequoia Group—and its well-known "partner" (revealed in the show)
• Onward & Upward: Didi's shares 3 tips for improving success when adopting this initiative
The Red Hot Healthcare podcast delivers engaging thought leadership—from healthcare leaders and luminaries across the industry. Thanks in advance for your positive, 5-star reviews given on your chosen podcast outlet. And we're always looking for future guest recommendations. Just visit Red Hot Healthcare podcast page and fill out the inquiry form.
ABOUT STEVE:
The type and quality of content your company develops, and shares with its target market, helps to drive awareness, engagement, and decisions. Steve Ambrose is a senior-level content strategist whose C-suite recommended written, audio, and video assets help healthcare and health IT companies improve messaging and marketing to those they serve.
You can learn more about how organizations and leaders work with Steve by visiting the home page.
Value-based care (VBC) expert and healthcare transformation executive Lisa White shares her insights on the common and costly misalignment between value program design and real-world operations. It's a crucial challenge that stakeholders must address, if VBC is ever to become more widely adopted and successful.
Lisa shares a riveting conversation with show host Dr. Steve Ambrose on the importance of value-based care alignment across physician operations, stakeholder interests, consumerism, retail health entrants, secondary care services, and much more!
In this interview: * A history lesson of VBC: from the 1930's to today * Which challenges in VBC alignment would Lisa choose to fix first? * How retailers and surging consumerism fit into VBC success * The three words that IT vendors should be most focused on with payers and providers * How stakeholder distrust is hurting VBC growth and necessary alignment * Learning from the failure of Haven and successes of Covera and Moxe Health * A tale of two data: How perspective and selectivity fuel inefficiency and misalignment
The Red Hot Healthcare podcast delivers engaging thought leadership—from healthcare leaders and luminaries across the industry. Thanks in advance for your positive, 5-star reviews given on your chosen podcast outlet. And we're always looking for future guest recommendations. Just visit Red Hot Healthcare podcast page and fill out the inquiry form.
ABOUT STEVE:
The type and quality of content your company develops, and shares with its target market, helps to drive awareness, engagement, and decisions. Steve Ambrose is a senior-level content strategist whose C-suite recommended written, audio, and video assets help healthcare and health IT companies improve messaging and marketing to those they serve.
You can learn more about how to work with Steve by visiting the Red Hot Healthcare home page.
Host Steve Ambrose engages in a captivating back-and-forth dialogue with best-selling author and highly-esteemed digital health leader Rajeev Ronanki. They discuss, in just 20 packed minutes, topics including affordability in healthcare, ChatGPT, and the growing challenge of balancing healthcare transparency with physician time and autonomy.
In this interview: * The healthare challenge that's impacting 43% of American adults today * Grading healthcare—through a key Gallup poll * Rajeev's key prescriptives to help drive down high costs and waste * The means to better scale blockchain in healthcare * Guardrails or acceleration: the way forward with ChatGPT in healthcare * How the Cures Act fueled a transparency paradox for providers
The Red Hot Healthcare podcast delivers thought leadership—from healthcare leaders and luminaries. We're always open to suggestions for guests for the longer form show, or the 15-min "Hot Takes" series.
Visit Red Hot Healthcare and fill out the inquiry form.
On today’s show, host Dr. Steve Ambrose shared candid thoughts about one of the biggest taboo topics in healthcare. A subject that is rarely addressed by many in healthcare—at least, not in any public conversations.
This topic is the growing epidemic of mass unaffordability in healthcare. A challenge existing at epidemic levels across America, and linked to systemic challenges such as pricing. Unaffordability happens in whispers, and it's a very real social determinant of health—a vulnerability impacting millions of people across race, age, including those with and without health insurance.
This "hot take" should leave you with deep questions and greater awareness. Perhaps you'll be the one to figure out this very real and longstanding challenge for healthcare—and the health of our nation.
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The Hot Takes show on Red Hot Healthcare delivers thought leadership—from healthcare leaders and luminaries—and shares value with our audience in under 15 minutes.
Want to suggest a guest? Visit Red Hot Healthcare and fill out the inquiry form.
Get ready for a dive into the metaverse and its potential impact on healthcare in this episode of Hot Takes. Join Steve Ambrose, your intrepid host, as he engages Tibor Méray, managing director and partner at BCG, in a conversation that shatters misconceptions and opens up new possibilities.
From improving access to care for underserved communities to driving down costs, Tibor Méray explains why the metaverse will be a part of healthcare and its evolving transformation.
Tune in, as Tibor Merey shares: * Why the Metaverse ≠ Meta * How the Metaverse in healthcare goes far beyond Mark Zuckerberg's ambitions * What some of the strongest ROI cases are for the Metaverse in healthcare * Misconceptions of the Metaverse: Know them or fall behind * Understanding the word salad of Web3, VR, AR, and Metaverse
The Hot Takes show on Red Hot Healthcare delivers thought leadership—from healthcare leaders and luminaries—and shares value with our audience in under 15 minutes.
Want to suggest a guest? Visit Red Hot Healthcare and fill out the inquiry form.
In this episode, Tom Foley, Chief Growth Officer of global virtual care provider Genie MD dives in—sharing his hot takes and provocative views.
Our first stop is generative AI—where Foley sees both the rainbows and the hurdles that lie ahead for this fast-growing technology in healthcare. Then we move into a contrarian view of fee-for-service, when it comes to adding value for patients and outcomes.
Our last stop is health equity and care access. And tune in to hear Foley speaking plainly on leadership hypocracy, the need for equality in care levels and cure potentials, as well as access to "care levels" and "cures," and where we must be more focused on inequality through different care coverages.
Tune in, as guest Tom Foley shares: * Providers adding more value in fee-for-service * The two financial truisms of healthcare reform * What must happen for generative AI to be trusted in care * Two simple words ("CC") that create uneven access to cures * The 'must haves" for generative AI to be trusted for healthcare * Finding greater wellness—start with 9,000 hours a year
The Hot Takes show on Red Hot Healthcare delivers thought leadership—from healthcare leaders and luminaries—and shares value with our audience in under 15 minutes.
Want to suggest a guest? Visit Red Hot Healthcare and fill out the inquiry form.
In this episode of Hot Takes, host Steve Ambrose interviews Dr. Apurv Gupta, Vice President of care transformation at Premier. Dr. Gupta shares real-life examples of how empathetic automation can benefit both doctors and nurses, the importance of transparency to consumers, and the ROI that providers can expect from reducing clinical variation.
Apurv also discusses the human and technical aspects of improving throughput in hospitals.
In this episode they discuss:
- The down and dirty "empathetic automation"—with two key examples
- How transparency between provider and employer drives clinical variation improvement
- The costly assumptions employers make on clinical variation metrics
- The key human and technical shifts needed to drive better throughput in hospitals
- Three key questions fueling throughoutput-solving operational oversight
The Hot Takes show on Red Hot Healthcare delivers thought leadership—from healthcare leaders and luminaries—and shares value with our audience in under 12 minutes.
Have a suggestion for a guest?
Just visit the Red Hot Healthcare website and complete the inquiry form.
Contact Dr. Steve
Dr. Steve helps B2B organizations drive marketing leads and payers/providers better engage patients, by developing thought leadership content—with company leaders and SME. He's recommended by many C-suite leaders and healthcare luminaries across the industry.
If you organization is looking to improve its sales and engagement results, Dr. Steve offers content marketing and strategy services. Just email him at: steveambroseUCLA@gmail.com
Dr. Steve sits down for a fresh "hot take" with one of the top researchers and thought leaders in today's healthcare industry—Rohan Kulkarni of HFS Research.
In this episode they discuss:
- The three different types of archetypes in today's healthcare vertical integration
- The role and aspirations of an "ecosystem connector"
- How an "orchestrator" addresses wellness and primary care needs?
- Why providers are missing a $600 Billion market and opportunity
- The importance of consumer-centric "disruptors" as major forces in healthcare transformation
- Jaw-dropping statistics on gun violence, SNAP, and diabetes care
The Hot Takes show on Red Hot Healthcare delivers thought leadership—from healthcare leaders and luminaries—and shares value with our audience in under 12 minutes.
Have a suggestion for a guest?
Just visit the Red Hot Healthcare website and complete the inquiry form.
Contact Dr. Steve
If you're organization is looking to develop thought leadership—with their senior leaders and customers—Steve offers content development and strategy services. Just email him at: steve@redhothealthcare.com
With healthcare consumerism on the rise and more millennials entering the workforce, learning and company culture has become far more meaningful.
On today's show, we have an internationally recognized thought leader in leadership, learning and development. Her work has been seen by over 9 million viewers on Lynda.com and LinkedIn learning.
Dr. Britt Andreatta was formerly the Chief Learning Officer for Lynda.com. Her work embraces workplace culture, the neuroscience of learning & development, emotional intelligence and leading change management. Her clients are a who’s who in the Fortune 100.
In this show, Steve and Britt discuss a number of powerful subjects and insights including:
- Learning vs. a 'culture' of learning
- Psychological safety and physician burnout
- The impact of 'Amygdala Hijack'
- Why up to 70% of change initiatives fail
- Why you should avoid doctors in the afternoon
- Neural Synchrony and team success
- Britt's 4 Gates to Peak Performance
In this power-packed episode, Dr. Steve delivers the final part of this engaging series. Guests Amy Cueva and Amy Bucher of Mad*Pow are delivering high octane conversation on top-of-mind insights into the future of healthcare.
NOTE: If you haven't yet heard it, please listen to PART 1 per episode 70.
Get ready for some incredible insight on the following topics we discuss:
🔶 The differences between engagement science from providers to pharma companies
🔶 Worn out beliefs, terms, and strategies in patient experience
🔶 The power and need for coordinating nudges and messages from multiple sources to patient
🔶 The highly disruptive changes in millennial healthcare decisioning and actions
🔶 Healthcare's most pressing issues that are holding back growth and better patient experience
🔶 Hospital and health system growth - local and remote...
And so much more!
On today's show, we have Amy Cueva and Amy Bucher of Madpow.
Take one-part cutting-edge motivational science, add in a strong dash of design psychology, a high level of insight & innovative design...and round it off with 80 strongly-skilled and passionate professionals.
And you have Mad*Pow, a market-leading design company that has worked with the top names in healthcare - including CVS Health, Harvard Pilgrim and even the CDC.
This show episode was so chock full of great information, that it became the first ever 2-part interview series I have done!
In this episode. Dr. Steve Ambrose, Amy Cueva, and Amy Bucher discuss the following: 🔶 How 'motivational science' and 'design psychology' are changing the world of patient experience and engagement.
🔶 Blending creative processes with scientific methods to deliver unique solutions
🔶 The framing strategy of today's healthcare companies to deflect 'pricing'
🔶 Why persuasion is highly overrated in behavior change
🔶 Collaboration as the 'new' innovation
🔶 Engagement differences - pharma, payers, and providers
And so much more!
Inovalon counts hundreds of insurance companies, provider systems, and pharma, device, and diagnostic companies as clients, including 19 of the top 25 health plans and 13 of the top 15 pharma and life sciences companies. It pools data on more than 240 million patients.
On today’s show we have SVP of Innovation, Eric Sullivan. Host Dr. Steve Ambrose and Eric get into some top-of-mind issues including:
- Inovalon's reach across healthcare segments
- A refreshing view on commoditized pop. health
- Fast analysis and NLP innovation
- 'CDEaaS' and 'NLPaaS' - new and refreshing
- The necessity of streamlining patient engagement
- Who is defining 'value' in value-based care?
- The power of the hidden 3%
Providence St. Joseph Health employs more than 110,000 caregivers at 50 hospitals, more than 800 clinics and a range of health and social services in 7 states.
Today we talk leadership with their President of Strategy, Annette Walker. In 2017, she was named one of the top 25 women in healthcare by Modern Healthcare magazine.
In this episode, Dr. Steve and Annette Walker discuss these engaging subjects:
- Re-thinking revenue outside of the hospital
- The power of faith in Annette's leadership
- Is A.I. and technology overrated for helping admin costs?
- Female-on-Female incivility in the workplace
- Telehealth in interstate-level health system growth
- Retail partnering for healthcare services
Blockchain has been perhaps the biggest buzzword over the last year. But what about it IS hype…and what is the truth today, and likely for the future?
And for healthcare?
Today we have John Bass, the CEO of Hashed Health in Nashville, TN with us in studio. He’s taking us down the primrose path, where we can smell the roses and not get stuck by its thorns.
In this engaging and information-packed episode, host Dr. Steve and John discuss:
- A quick primer on the technology
- New business models and value chain governance
- Impact on administrative costs
- Professional Credentials Exchange, Bramble and other powerful emerging solutions
- Blockchain enabling consumerism and a new era of competing on price and quality
- Trust, transparency, and incentive alignment
- And so much more!
This is one of the more riveting episodes, as host Dr. Steve Ambrose sits down with Microsoft's Director of Worldwide Health Tom Lawry.
In this leader role, Tom works with health providers, payers, and governments in planning and implementing innovative technology solutions that improve the quality and efficiency of health services delivered around the globe.
In this show, Steve and Tom discuss these subjects and many more: * Aspects of bias, transparency, and safety with A.I. * The necessity of HR re-training for the established workforce * Shoehorning A.I. into software solutions * Needed improvements on administrative costs * Drug pricing and A.I. solutions * Tom's view on the 'one-hit wonders' * Balancing the technology with the social and societal aspects * The over-hype and 'sniff-test' of A.I. in healthcare * And SO MUCH MORE...
Dr. Patricia Salber has had a meaningful journey in medicine. It makes for a terrific story - and an even better interview.
From board-certified internist, ER doctor, medical director and now the Founder and CEO of The Doctor Weighs In - an award-winning mobile/online platform that uses new media to share stories about health care innovation.
She now consults on various aspects of health plans, purchasers, and ACO management, including but not limited to, benefit design, population health management, care coordination, cost reduction, and quality improvement.
On today's episode host Dr. Steve Ambrose and Dr. Salber discuss the following engaging subjects:
- A journey from working for providers and payers
- Her unique view on physician burnout and physician commoditization
- FAKE Medical News
- Proactive imaging for osteoarthritis
- The new world and benefits of Artificial Intelligence in healthcare
Wellness is being defined in new ways and with new impact on the workplace and the lives of those involved.
In this show episode, host Dr. Steve Ambrose interviews national expert Dr. Seth Serxner - Chief Health Officer and SVP of Population Health at Optum.
Seth has published more than 40 articles and chapters on health and productivity management - including his latest on the shift from wellness to well-being
In this riveting episode, Dr. Steve and Seth Serxner embark on a multitude of engaging subject matter including:
- Where wellness HAS BEEN and where it's GOING
- Wellness vs. Well-Being
- From Financial ROI to Value-on-Investment (VOI)
- Behavioral and decisioning science in wellness
- Workplace culture on workplace health
- OptumHealth's focus on Net Promoter Score (NPS)
- Cost transparency and health literacy
- And SO MUCH MORE....
In this episode, Dr. Steve talks with award-winning CRM platform Founder and CEO Brad Bostic of HC1.com
The HC1 platform has been adopted across more than 1,200 leading lab, post acute care, and health systems. The company has received accolades from Gartner Research, was named "Best Healthcare CRM" by Frost & Sullivan, and is the top rated solution in the KLAS Healthcare CRM report.
In this episode, Dr. Steve and Brad Bostic go deep into the following areas:
- Overview of HC1 and the wide client areas it adds value into
- A unique solution for the opioid epidemic
- Machine learning and unique technology for private and public health use
- Growing referrals and patient acquisition in post-acute facilities and health systems
- Working in with Uber Health and platform partners
- Waging a win-able war on prescription drug addiction
On this episode of Red Hot Healthcare, we have one of the top digital strategy leaders in the country - Sara Vaezy of Providence St. Joseph Health.
They are a $22 billion organization employing more than 110,000 caregivers at 50 hospitals and more than 800 clinics. But don’t let their size fool you, because they’re on the cutting edge of next generation consumer engagement and scalable growth.
On this show, we will be discussing:
- Their major investment into digital innovation
- 5 Teams - 4 Different Functions
- Engagement through dual-platforms
- Generating revenue through partnerships and commercializing new products
- Moms as the Chief Medical Oficers
- Scaling growth with telemedicine
- Multi-component Digital Journeys
- Predictability on Revenue Cycle..
- And MUCH MORE!
In this week's episode, Dr. Steve has an inspiring and powerful interview with Scott Rotermund, the co-founder and Chief Growth Officer for Welltok - an enterprise SaaS company focusing on driving healthcare consumers to attain and optimize their health.
Welltok works with payers, providers and self-insured companies; and they have recently been added to Deloitte's fastest-growing companies in North America.
This show episode includes a highly-engaging back-and-forth on:
- Welltok's CafeWell Platform
- The power of engagement in massive value gains
- Company growth through organic & inorganic means
- Loss aversion, rewards, and consumer responsibility
- 40-50% operational efficiencies realized by customers
- The importance of coordinating and streamlining multiple streams of consumer messaging.
The Banner Aetna joint venture is transforming the healthcare model. It’s not only about higher costs and better outcomes, but an entirely different way of seeing things.
In this full hour episode, we have one of the best back-and-forth engagements in show history.
Today’s guest is a transformational thinker and an incredibly intelligent and well-respected leader. Dr. Robert Groves is the EVP of Banner-Aetna and he’s making great things happen…including this powerful interview.
In this interview, host Dr. Steve Ambrose and Dr. Robert Groves discuss many powerful subjects including:
- His personal experience from provider to payer environments
- A history of fee-for-service primer
- Provider/Plan partnering vs. integrated health systems
- Unit pricing vs. utilization
- Replacing doctor functions with AI
- Banner-Aetna partnering strategy
- Physician burnout and doctor autonomy
- Social spending need in our healthcare system
- Banner's history of successful supply chain and ACO
- Pushing control out to today's healthcare consumer
The Banner Aetna joint venture is transforming the healthcare model. It’s not only about higher costs and better outcomes, but an entirely different way of seeing things.
In this full hour episode, we have one of the best back-and-forth engagements in show history.
Today’s guest is a transformational thinker and an incredibly intelligent and well-respected leader. Dr. Robert Groves is the EVP of Banner-Aetna and he’s making great things happen…including this powerful interview.
In this interview, host Dr. Steve Ambrose and Dr. Robert Groves discuss many powerful subjects including:
- His personal experience from provider to payer environments
- A history of fee-for-service primer
- Provider/Plan partnering vs. integrated health systems
- Unit pricing vs. utilization
- Replacing doctor functions with AI
- Banner-Aetna partnering strategy
- Physician burnout and doctor autonomy
- Social spending need in our healthcare system
- Banner's history of successful supply chain and ACO
- Pushing control out to today's healthcare consumer
Jacques Mulder is the US Health Sector Leader for EY. In this role, he leads teams in helping clients strategically address the transformative forces shaping the health ecosystem. He also is responsible for growing EY’s people, networks, and capabilities in the Health sector as well as developing industry-specific solutions and thought leadership.
In this episode, Dr. Steve engaging in deep discussion on healthcare strategy and current disruption with sector leader Jacques Mulder.
In this podcast audio, they discuss subjects including:
- The importance of consumer behavior on the healthcare system
- Need of innovation around market uncertainty
- Lowering prices from long-term competition from clinical efficiencies
- Cost containment vs. Cost optimization
- Data fusion systems & Global ecosystem of peer value
- Health provider M&As - a race to drive scale
Today, two out of three patients do not pay their bill in full. TransUnion Healthcare’s analysis projects that by the year 2020, the percentage of patients not paying their bills in full will rise to 95%. More than ever risk management, proper screening prior to treatment, as well as patient financial experience is key.
Growing debt and unpaid bills are becoming a significant issue for hospitals and health systems…and today we interview a leading expert, Jonthan Wiik of Transunion on the subject. This is an interview conducted on 3/5/2018 at HIMSS in Las Vegas.
Jonathan Wiik serves as a Principal at TransUnion, in the Healthcare Solutions Division. He has over 20 years’ experience in health care, and he has worked in both the acute care and insurance setting. He has spoken at several national and state events, and has developed several nationally‐recognized programs in Point‐of‐Service (POS) Collections, financial clearance, and sharing best practices in hospital operations.
This podcast outlines the following:
- New study shows significant increase in patient out of pocket costs
- Head-scratching numbers of the healthcare future of millennial payers
- The importance of the 501R Charity designation
- How health providers will acquire new patients while reducing medical debt
- The power of financial screening technology
- Ability vs. willingness to pay
- Jonathan's book and new look on consumer payer
In this episode, Dr. Steve Ambrose speaks with telemedicine legal and regulatory expert Nathaniel Lacktman. He is the chair of Telemedicine at Foley & Lardner and writes a popular blog called Healthcare Law Today. The show tackles some of the biggest issue and most current issues in telemedicine today.
Some of the issues discussed include the following:
- The year of inflection for telemedicine
- Monster venture investing
- 4 legal hurdles remaining for telemedicine
- The expansive benefits of the Bipartisan Budget Act
- Padded number and illegalities in telemedicine
- His innovative companies to look at
- Tele-services for pharmacies, including MTM
- Telehealth as a tool for growing patient acquisition
In this episode, Dr. Steve engages with one of the most innovative CIOs in the industry, Michael Archuleta. The two discuss topics from cyberattacks and medical device security to consumerism and collaborative culture.
IN THIS EPISODE:
- Scary numbers for security preparedness
- The value of healthcare records to hackers
- Collaborative cultures & care team champions
- Workflows & healthcare data security
- Intuitive technology for patient engagement
- The Power of A.I. For Administrative Functions
- Age and Achievement
With today’s runaway costs, finding and controlling fraud and abuse is more important than ever. On today’s show, we have special guest Bill Lucia, the CEO, President and Chairman for HMS. They are a leader in the cost containment space, serving over 40 states Medicaid programs, Medicare, 325+ commercial health plans, as well as many large employers nationally.
In this episode, Dr. Steve and Bill Lucia discuss:
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Reducing healthcare waste is more than a technology fix
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Understanding how current and future risk bear on costs
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Telehealth as an engagement tool
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HMS' acquisition of Eliza for consumer engagement
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The power of investing into behavioral & advertising science
Dr. Steve is fresh on the warpath with this new 'Red Hot' episode. In it, he speaks with Intermountain Healthcare's leadership team, on the war they're waging against opioid addiction and overprescribing.
Dr. David Hasleton, Associate Chief Medical Officer and Mikelle Moore, Senior Vice President of Community Health and Population Health Management.
KEY TOPICS DISCUSSED INCLUDE:
- The staggering statistics of opioid abuse today
- How the body gets addicted to these powerful medications
- Intermountain Health's goal to drop acute opioid prescriptions by 40%
- How past health plan and medical culture helped cause the current epidemic
- Views on medical cannabis as a viable alternative for stopping opioid abuse
Today we have a powerhouse in healthcare. The former head of the ONC – appointed by President Obama, she’s a provider, health tech leader, sits on the board of Humana…and is making a hard charge toward jer vision for public health 3.0.
It’s Dr. Karen DeSalvo…and she’s taking on the tough issues and the tough questions…right here on Red Hot Healthcare..let’s go!
In this episode, Dr. Steve and former Asst. Secretary Dr. DeSalvo discuss the following:
- Her unique history in dual leadership roles at CMS
- The effects of her tenure with the Meaningful Use Act of HIPAA
- A much needed lift for public health
- Loss aversion vs rewards in patient motivation
- Lessons she learned as Health Commissioner of New Orleans during Hurricane Katrina
Dr. Stephen Klasko. If you don't know the name, or know the name but not his thoughts - you need to. This could well be the next face whose steps lead the way for other healthcare providers and health systems around the country.
He's bold in his statements and his actions. His mantra is all about the need for, and the employment of significant disruption, creativity, and innovation for the next phase of America's healthcare. He's doing just that - for what has become one of the fastest-growing and top-rated healthcare systems in America.
In this latest episode of RED HOT HEALTHCARE, host Dr. Steve Ambrose and Dr. Stephen Klasko discuss: * Developing a model of technical competence for surgeons * Moving away from incremental thought in medicine and academics * Shifting from a B2B to a B2C Millennial-centered business model * Trading investments...from beds to telehealth * Transforming a hospital company to a consumer health entity * Virtual Rounds and Future Hologram visits * Digital Innovation Consumer Experience (DICE) Group * Dr. Klasko's prescriptive solutions for fixing health care (12 ‘Disruptors’) * 'Demand Matching' for orthopedic care
In this podcast, Dr. Steve Ambrose and Dr. David Katz dive deep into healthy lifestyles and nutrition, taking on controversial subjects including: * The 6-cylinder engine of lifestyle medicine * Health is not really 'the prize' * The cultural enterprise and its importance on health literacy * Why sugar is the most important weapon of the food industry * Getting healthy 'quick' - A losing proposition * How the publishing industry is complicit in misinforming the public * The 'Triad of Terror'
In this episode of RED HOT HEALTHCARE, Dr. Steve Ambrose get in-depth on the next era of content development and personalized marketing with Paul Matsen, chief marketing officer of the $8 billion healthcare system.
Matsen joined Cleveland Clinic in 2006. He is responsible for all marketing and communications programs at Cleveland Clinic including global development of the brand; marketing of key clinical lines of service; regional and international locations; and digital marketing. He also leads Cleveland Clinic’s Corporate Communications department.
This is one heck of a podcast - and below is a snippet preview of what you will listen to, on your next walk or ride. For healthcare providers, including hospitals and health systems, you will hopefully pull out some great nuggets of perception, strategy, and proven value.
In this episode, Dr. Steve and Paul Matsen discuss: * Meeting healthcare consumers through a unique blend of created content, scalability, and social media * The success of Cleveland's Health Affairs Blog - at 4.5 million visits per month * The power of transparency in knowing more about doctors, costs, and personalized journeys. * Why it's so important to create, grow and unify brand * Psychology used to attract and drive specific consumer behaviors
When I mention an organization that walks tall and carries a big stick – you’d best be thinking of The LeapFrog Group. It has become one of the more powerful patient safety organizations in grading hospitals, through its mission of providing public transparency. Ultimately, it seeks to improve safety, quality, and affordability of U.S. health care.
Estimates today finger medical errors as causing upwards of 400,000 deaths in the U.S. each year. Additionally, employers and individual coverage purchasers are the unwitting recipients of long-term purposeful cost hyperinflation from drug companies, healthcare providers, and health payers.
Founded in 2000, the LeapFrog Group came about from large employers and care coverage purchasers who recognized the poor returns on their healthcare spend. Never has that need been more true than today - as hyperinflated costs can no longer be justified will business and individual consumers supporting the system and its pricing.
In 2017, nearly 1,800 hospitals have already completed LeapFrog's quality, safety, and resource survey. It is increasingly being considered a standard for evaluating hospital performance - specific to quality, safe, and resource use. Leapfrog already gives its own safety ratings on all U.S. hospitals; and this data is being increasingly used by individual and business healthcare consumers - especially as we see free-market forces entering into the system.
Recently, Dr. Steve Ambrose - the Founder & Host of the RED HOT HEALTHCARE Podcast, had an opportunity to engage in a riveting back-and-forth audio interview with Leah Binder, the outspoken CEO and President of The LeapFrog Group.
She was named on Becker’s list of the 50 most powerful people in healthcare, and consistently cited by Modern Healthcare among the 100 most influential people and top 25 women in healthcare.
In *the complete audio listen, Dr. Steve Ambrose and Leah Binder dive deep into topics including:***
- Her history of working on New York City Mayor Rudy Giuliani's team
- How the LeapFrog Group grew its influence with thousands of hospitals
- The REAL TRUTH on who pays the most healthcare costs
- What facets make up LeapFrog's grades & reported data
- The importance of PUBLIC transparency and accountability for all hospitals
- Extending transparency to payers and pharma companies (Dr. Steve thoughts)
Most of the RED HOT HEALTHCARE podcast shows are about 30 minutes in length. However this one was a true 'hour of power' - and perhaps my most engaging yet. Because I was lucky enough to have secured an interview with Steve DeAngelo.
Steve is an undisputed national leader and provocative visionary in the cannabis industry. With four decades of activism and advocacy, he’s inspired millions of individuals to not only learn about and benefit from cannabis, but also in influencing efforts to pass laws in local, state, and even foreign countries.
He co-founded Harborside Health Center, the largest and most successful medical marijuana dispensary in the world. He's also the co-founder and president of the ArcView Group a company and investor network, which successfully introduces investors to the cannabis community.
He also wrote a powerful and well-researched book, which completely transformed the way that many individuals, including myself, have come to view cannabis. It's called The Cannabis Manifesto - and I highly suggest you make this your next purchase and read.
Steve has been featured in The New York Times, Los Angeles Times, The Washington Post, CNN, O’Reilly Factor, the Associated Press, Huffington Post, The Wall Street Journal, NPR, the BBC, the Discovery Channel, Fortune Magazine, Forbes Magazine, and many other major media outlets.
In this show episode...Dr. Steve and Steve DeAngelo discuss some incredible dialogue on cannabis, including: * The 'tainted' history and perpetuated lies (some eye-opening 'Whoppers') * Why it is NOT an intoxicant * Steve's unique history (From MLK, Freedom Riders, and Joining the 'Yippees'...to graduating Magna Cum Laude and going to Law School) * Explaining its "ELEGANT & MAGICAL" impact on fighting cancer * Why its legalization actually strengthens communities * The story of success with Harborside Health and the ArcView Group * And so much more...
What’s the largest healthcare IT company in the entire world? It’s Optum – and in 2016, it brought in $83 Billion. It's a health services and innovation company whose strategy includes partnering across the entire health system – and connecting with over 100 million Americans.
Today we hear from seasoned healthcare veteran and EVP at Optum Dr. Mitch Morris. We’re talking with the biggest of the big boys – and bringing it right to your ears. Right here on RED HOT HEALTHCARE….Let’s GO!
In this episode, Dr. Steve and Dr. Mitch Morris engage in a powerful back-and-forth on:
- The multi-segment perspectives from a 30-year healthcare veteran
- Optum's business segments & solutions
- Their key Innovation, Strategy, and Acquisitions
- Bringing simplicity to the complexity of healthcare
- The power of Telehealth & Pricing Transparency
- Deep perspectives on single-payer coverage & our current healthcare crisis
John Nosta is generally regarded as one of the top global strategic and creative thinkers in digital health. He is also one the most popular speakers around the globe presenting his vibrant and insightful perspective on the future of health innovation.
John is the #1 ranked health tech influencer on Twitter. You can find him on @jjnosta
John founded and leads NOSTALAB – a digital health think tank with clients such as Google, Medtronic, Boston Scientific, GlaxoSmithKline, and many others. Plus he sits on Google's Advisory Board for Healthcare.
On this riveting episode, Dr. Steve and John delve into:
- Stage Zero Disease
- Athletic 'Wearables' Must Become Clinical Imperatives
- Collaboration in Care
- Dr. Steve's New Consumer Drug Platform
- Is Humanity Overrated?
- Stem Cell Science
- The 'Non-Doctor' Being a Healthcare Innovator
- John's Unique Thoughts on A.I.
Woodstock wasn’t all that was happening in 1969.
Back then, a husband and wife founded a small land-use consulting firm. Today that firm has more than 40% of the global market share in the geographic information systems or GIS industry. From land to oil to retail…and now, it’s turning its sights and technology on healthcare…and just at the right time.
Enter the billion-dollar company ESRI…and we’re talking to their Chief Medical Officer Dr. Este Geraghty…Right here on RED HOT HEALTHCARE…Let’s Go!
In this episode, we get into the new era of health care and the power of Geographic Information System (GIS). Topics include:
- GIS and the Science of 'Where'
- This Founder Has Led for Nearly 50 Years
- ESRI saving lives with Hurricane's Harvey & Irma
- The importance of GIS technology in the Triple Aim
- Why Google Maps owes its start to ESRI
- Health System Growth Investments Use GIS
“The World is Full of Good. When you believe it you see it…And it’s good to see YOU.”
Words spoken many thousands of times by this former serial entrepreneur and telehealth executive who wore his last pair of pants five years ago.
If you’re at HIMSS or any major healthcare event, you’re likely to see some of today’s top leaders wearing a pair of knee-high, black-moustached, pink socks. Why? Because they’ve become part of a growing social movement called the PinkSocks tribe.
On today’s show, we have Nick Adkins – the founder of PINKSOCKS. A man whose passion burns a powerful message of gifting, connecting, and the need for genuine change into the hearts and minds of doctors, healthcare business leaders, politicians, and even world leaders.
In this episode, Dr. Steve and Pinksocks founder Nick Adkins focus on incredible stories and powerful messages, including: * Transforming from suits and cuff links to kilts and riding a pink furry bicycle * The power of Burning Man on individual change and outlook * The true meaning of the #pinksocks movement * Top healthcare leaders, influencers, and even a European Princess are going pink * The limitation of judgement...the power of gifting and love
Today’s hospitals have increasing pressure on delivering care. This comes from high demand, more chronic disease, and the shift to risk-bearing payments from value based care.
Many health businesses are drilling down into their segments – seeing that operations continually turn up as a key issue. The constant pressure to do MORE with LESS has led to limited resources, tremendous inefficiency and waste, coupled with physician burnout and long patient wait times.
This also shows up as challenges to growth and integration from what is often over-investment in poor M&A deals, and integration thereafter.
I’ve met some intelligent thinkers and medical mavericks – and today’s guest wears both hats. Like Mick Jagger once sang...TIME really is ON HIS SIDE.
The CEO of LeanTaas, Mohan Giridharadas…right here…right now…on RED HOT HEALTHCARE. Let’s go!
In this episode, Dr. Steve engages one of the smartest leaders on healthcare operational efficiency on the following subjects: * The 'secret sauce' allowing his company's products to be in more than half of the top cancer centers. * A philosophy and technology around appointment scheduling that is lowering waiting by 50% * Smart technology in operating rooms, saving health systems tens of millions per dollars each year * Nurses no longer missing lunch - and the positive affects on culture and burnout * Why most scheduling technology is built upon a mathematical foundation of Jell-O * Differences between operational and clinical A.I.
Over a half century of runaway fee-for-service. Seven years of Obamacare. Republican leaders - with inept efforts at reform.
And now...a President who's biggest suggested solution is to sell health coverage across state lines "and it will bring premiums 60 and 70 percent.”
Seriously...is that the BEST we can do?
Can it truly be possible that our past and present leadership has failed, and is failing to properly lead us into a sustainable solution?
Today we jump into reality and reason with renowned healthcare scholar and pedigreed economist Joe Antos of the American Enterprise Institute.
Hop on the train to reason. Right here...on RED HOT HEALTHCARE. LET'S GO! In this episode, Dr. Steve jumps into a number of key issues on healthcare reform with noted healthcare economist and scholar Joe Antos on subjects including: * The Conflict Between Healthcare BUSINESS vs. Consumer NEEDS * The History of Fee-For-Service and Free Market Forces * The Value of Healthcare Policy Literacy for Citizens and Major Media * Costs vs. Pricing vs. Transparency * Joe's Prescription for Reform
Here's a valuable audio snippet from the show: DR. STEVE: "I find it interesting, from an outside-of-politics perspective, that President Trump said how it was going to be 'SO EASY TO GIVE PEOPLE GREAT HEALTHCARE...AT A TINY FRACTION OF THE PRICE'.
He also told us that selling health insurance across state lines was going to be a big help in making care a lot cheaper. Most economists, and I think most people that have a sense of how health care operates and is priced, knows that this doesn't make much sense.
However, the media bought it. The citizens bought it...and his supporters bought it. And we saw this also with Obamacare, four years ago. When Jonathan Gruber - the architect of Obamacare was caught commenting on 'THE STUPIDITY OF THE AMERICAN VOTER' toward helping President Obama pass the Affordable Care Act.
It seems like to me that we as citizens, should have a greater responsibility to be more literate on healthcare policy. Certainly not to the degree of you [or other economists]. But because citizens and the media are not literate, it seems to be a dumming-down where we [as individual taxpayers and supporting consumers] are the unfortunate recipients."
JOE ANTOS: "You never ask an easy question Steve...I have to hand it to you."
DR. STEVE: [LAUGHING]
JOE ANTOS: "So, there's a whole bunch of issues here that you're addressing. Part of it has to do with whether citizens should be more aware of what leaders in Washington are discussing, when working on health policy in Washington.
And I would agree that it would be useful...the electorate should be more informed about everything.
However, when you think about how the average person interacts with the health system, it's with their family doc. They get interacted ON.
But in terms of being actively involved, those are the elites. They may not live in Washington, and it doesn't happen outside of Washington. Policy is not made in town halls, it's not something where the average person has a lot of leverage and interest.
Policy is one thing. Interacting with your doctor is where it's at for people. They need better information about what their options are for providers, treatment, coverage, and cost. That's something that the average person could get behind, if they could get this information in a way they could understand.
DR. STEVE: " On those points I agree. I probably would take some exception, and note that health care has become largely unaffordable. We may disagree on the statistics a little, but if we look at the number one issue with healthcare.
It's not the quality, though it needs to be improved. It really seems to be the cost [to them]. You could be talking about the cost of drugs, most certainly the cost of healthcare coverage, and Obamacare has now made this more than clear.
This leads me into a point that I've been wanting to ask you as an economist. I've been biting on the bit to ask you this..."
LISTEN TO THE SHOW TO HEAR IT ALL!
Experts estimate about 300 to 400 physicians in the U.S. take their lives every year.
Physician burnout is far more than an effect of workplace stress…it’s a public health issue that threatens the U.S. healthcare system – including patient safety, quality of care, and healthcare costs.
In 2011, the Mayo clinic found 45% of physicians reported effects of burnout. In 2015, that number shot up to 54%...and today…who knows?
In this episode, we’ve got two top experts on the cutting edge of research and management centered on physician burnout, Dr. Paul DeChant and Dr. Diane Shannon.
Their book PREVENTING PHYSICIAN BURNOUT is an eye-opening and at times stunning revelation into a major problem existing in many hospital, health system, and physician offices.
We’re jumping headfirst into the heat of physician burnout – right here on RED HOT HEALTHCARE….let’s go! In this episode, Dr. Steve jumps into physician burnout with IBM Deputy Health Chief Dr. Paul DeChant and Dr. Diane Shannon on subjects including : * The 3 Major Symptoms of Physician Burnout * Burnout's Extensive and Expansive Effects Into Our Entire Health System * Erroneous assumptions - from physicians and executives * Burnout hits nurses heavy too! * The Toxicity of Today's Care Deliver Workflows * The LEAN Environment - and Why Today's Efforts Fall Short
In this episode of Red Hot Healthcare, Dr. Steve talks about:
- the importance of recognizing the history and limitations of the fee-for-service payment model
- How an economist set the stage for healthcare operating outside of free market consumer forces
- CMS putting the brakes on bundled programs
- Healthcare system vs. Healthcare business needs and values
- The importance of growth for providers
- An impending healthcare bubble...and its opportunity
Today we're talking about the future of growth for providers, who will compete for, and capture health consumers and patients.
Just for S&G's (Snickers and Giggles)...do me a favor. Input only a comma on your LinkedIn search and hit SEARCH. You should come up with close to 143 Million people.
Now select 'Keywords' and under the title put 'Chief Growth Officer'. Now you'll be at a little more than 1,300 finds. Select 'Hospitals & Health' under industries...and you'll be at 91.
Now go through each one, weeding through all the companies that are not actual hospitals or health systems - or I can save you the time and trouble.
You're at SIX. There appear just six Chief Growth Officers within all the senior leadership in nearly 6,000 U.S. hospitals and health systems.
Not satisfied? OK...Google 'Chief Growth Officer Hospital' (or Health System) and start looking page after page. Not finding too much...right?
A GROWING TITLE IN CONSUMER MARKETS
The Chief Growth Officer (CGO) became a title back in 2004...later fizzling during the recession. Now it's come back again, with 40% titled in companies smaller than 50 employees; and surprisingly, CGOs are now also entering the leadership hubs of larger consumer darlings such as Hershey, Kellogg, and Coke.
In fact, Coke recently made a transformational change in replacing its Chief Marketing Officer (CMO) role with the Chief Growth Officer. This on the heels of the last three years of decreasing earnings and growth in the company.
The pullback was a big surprise. Especially since in 2011, Coke made a seemingly smart choice in shifting from its traditional advertising toward the new era of content marketing. It traded the historical success of its billboard ads and mass distributed commercials for social media, real-time experience, and online storytelling videos.
Coke even created a soda can that split in two - to share with a friend. Awww!
What they couldn't share was wanting that friend to gain weight, take in artificial sweeteners, and move that much closer to acquiring type 2 diabetes. Consumer behavior in purchasing Coke is slowly moving beyond the desire for a cold bubbly feeling on the lips, and the sweet taste on the tongue.
Fact is...healthier lifestyle choices are in.
Coca-Cola and its many carbonated/sugared brand drink partners, are slowly moving out of favor for healthier beverage options. Recognizing confirmation bias, even for a company with this type of size, intelligence, and talent often still happens at a pace slower than what their consumer market has made clear.
The insertion of Coke's CGO is not only about fixing a marketing leadership miscue. Whereas the CMO historically drove creativity, brand positioning and awareness, the CGO has become a reportable CEO advisor and key leader focused solely on growth.This happens through intersecting a blend of updated results from tactics and operational efforts from the four key areas of business activity creating profit: marketing, sales, product, and finance.
The CGO looks at many possible methods to help their organization grow. This can be rapid experimentation across marketing channels, product or service development, looking at consumer and customer insights, identifying strategic partnerships and creating new ideas to grow the business.
The need for a CGO is not just in driving sustained profitable growth as part of company strategy, but recognizing that the days of "easy growth" are over. CGOs optimize resources, expect cutting-edge marketing, build necessary capacity and efficiency, as well as focus on both disruptive and incremental innovation. (chart above by Russell Reynolds)
CONSUMERS VS. PATIENTS
Here's where the rubber meets the road, as one of the most important facets of healthcare today, is for hospitals, health systems, and other providers to recognize that health consumers, no matter how they are segmented and targeted,are meant to be competed for.
One of the great glories of the capitalism is the establishment of, and result from competition. In a free market, firms compete to provide goods and services, based on employing facets of price or quality. Ultimately consumers and customers benefit as the recipients of increasing quality and/or lower competitive pricing, as a result of company costs dropping.
Many medium to large-scale providers have had a tremendous revenue run over the last 25+ years. This has been largely due from a fee-for-service system that did little to improve poor care quality and outcomes.
A payment environment, which allowed healthcare-related costs to skyrocket a jaw-dropping 274 times since 1950, as compared to only 8 times for other products and service costs. All with continued massive demand by patients, for drugs and chronic care services.
The death knell for today's mass unaffordability appears to be emanated from the lack of pricing competition, as decades worth of payer-based pricing regulation removed the free market forces of competing on price. With great demand and no competitive system in place for cost-effective value, health providers had great incentive to over-treat and over-bill.
For decades, the cost of healthcare services, products and drugs were passed from provider to payer to self-insured client or individual plan member, and everyone kept paying...all appeared fine.
Until it wasn't.
When greater cost-shifting from the payer to the plan member, caused deductibles, out-of-pocket expenses and patient drug share costs to soar - fallout in patient behavior and choices ensued. Suddenly prescriptions weren't getting filled as often, therapy wasn't being completed, elective surgeries were pushed off, and patient collections saw big problems.
By 2010, we saw the emergence of Obamacare; and when we sadly realized that health coverage isn't the same as healthcare...the industry and politics shifted their sights on a more patient-centered, risk-adjusted, and outcome-based model with reimbursement tied-in respectively.
Truth is, whether value-based care rolls out tomorrow or in years to come, health payers and drug companies still do not and will not operate as true competitors. This means healthcare prices are not likely to come down on their own.
We also know that the current health system today (with its underlying industries) is largely unsustainable, and certainly unaffordable for many American consumers and companies. So healthcare costs, on their behalf, are likely to stay high and tight for years to come.
As a result, the market has actively employed its own free-market forces to re-organize into new innovative services, products, and arrangement for patient care and coverage. These include direct care, retail clinics, on-site primary care, direct contracting, direct primary care, super TPAs, and a stronger scrutinizing of claim management by broker-persuaded traditional insurer ASOs.
A CHIEF GROWTH OFFICER FOR HOSPITALS & HEALTH SYSTEMS
In full candor, I have enjoyed a past career in being a health provider, then a health tech entrepreneur, and finally having led consumer strategy and outbound digital marketing. It's given me a much wider view of consumers, tapping into consumer stress & behavior, and well as effecting the right triggers for desired outcome.
As I choose an opportunity for the next phase of my career, so many provider leadership positions and expectations continue to reflect models of culture and management that led hospitals and health systems to arrive at this moment. Though I am pleased to see a greater level of technology, nursing/physician, and patient experience leadership roles.
This makes me think of one of my favorite quotes, which comes from Mike Tyson. He said, "Everyone has a plan...until they get punched in the mouth."
The punch to providers of all sizes is that consumers and patients have a greater financial role than ever. Knowing this, hospitals and health systems must recognize that the same strategy that led them to acquire and grow a patient base locally, is the same growth mindset and strategy they must employ to grow remotely - and benefit.
Larger shifts to patient financial responsibility don't necessarily mean that everyone is poor and cannot afford services, but rather that selective marketing for patient acquisition is greater importance than ever. Those companies that properly segment, target, position and capture patient base, by utilizing smart marketing, communications, telehealth services, efficiency, within measurable resource allocation and investment, will be in an advantageous role toward sustainability.
As technology drives efficiency and costs drop, providers must seek to find and effect greater engagement and treatment, through adding a stronger growth mindset to provider leadership. While many leaders already have expectations of growth contribution within their job role, they cannot be solely dedicated to such.
Hence, we have the Chief Growth Officer. Well-suited for, and well needed by health providers who seek to compete, capture, and grow, in order to best sustain profitability, whether in a fee-for-service or value-based care environment.
Provider growth is more than the immediacy of a quarterly revenue stream. It's also recognizing that as laws open up for telehealth coverage within and across states, providers have an incredibly powerful opportunity to compete. To utilize an incredibly robust set of technologies and competencies in selectively choosing and sizing their patient base and services.
Moreover, this will not only benefit such providers financially, but create a system where patient-portion monies can and will be effectively competed upon. It wouldn't be inconceivable that once the first shots are fired, that free market forces may be positively injected to help grow quality coupled with lower pricing and affordability.
Perhaps even larger, providers empowering patients to not only gain the benefit of engagement, better outcomes and services, but earning and sustaining their consumer loyalty and actions for their own health...as they continue their healthcare journey.
What’s RED HOT now? Try mobile health.
Today mobile health data market is worth $13.5 billion – BUT estimates place its growth near $63 billion in just 4 years…
And when you think of all the companies that capture and integrate consumer and patient-generated health data, you need to think Validic. A company whose connection platform receives patient-generated health data from more than 400 major data sources that collectively reach 223 million individuals in 52 different countries.
Today we have Drew Schiller – the CEO of Validic who's talking about the explosive future for mobile health data, multi-party sharing, and the big push into health consumerism.
He’s connecting with us – and we’re connecting with you. Right here…on Red Hot Healthcare….LETS GO!
In this episode, Dr. Steve and Drew tap into:
- Why data integration can be more powerful than innovation
- The power of Validic's platform and offering
- Reading between the lines on mobile health's marketing 'spin'
- The relationship between mobile health and consumerism
- Drew's insight on improving patient engagement
Hey, today is July 16th - and I’m fortunate enough to be celebrating my 49th birthday. My kids wonder how much longer I’ll stay in my forties.
I keep telling them, “quit rushing me…!”
I’ve been privileged to interview many rock-solid healthcare and technology leaders, but this episode is very special as it touches on one of my passions.
Strap yourselves in for a wild ride…because today, I’m diving deep into two powerful words:
HEALTHCARE CONSUMERS
And the role they play in the future sustainability of our health system.
Even with augmented intelligence, the promise of interoperability, the connecting power of telemedicine, risk mitigation and optimizing care with analytics…there's something to remember.
The ground that has supported the entire healthcare system for more than fifty years…is shifting right under our feet.
Healthcare service and drug prices have skyrocketed…
Some hospitals are slowing up and closing down…
Physicians are burning out…
Insurance premiums, deductibles and patient responsibilities are at sharp increases…
PLUS…many middle-income workers haven’t seen a wage increase in more than a decade.
And estimates report that 7 out of 10 Americans have less than 1,000 in savings.
This environment is leading healthcare’s consumers to start understanding their potential to rise up, vote with their wallets, and start changing healthcare from the inside out.
Reaching, targeting and growing consumer engagement should be a part of every health company’s growth tactics and strategy.
On Today's Episode Dr. Steve discusses:
- The 'questioning' story of Van Philips
- How costs trump pricing
- Why health care is different from other consumer sectors
- A unique idea of how to fix healthcare with 'safety net' coverage + injecting consumerism
- Millennials to the rescue?
Blockchain is a technology rumbling fast and furious into the business world. Many experts believe this will go beyond disruptive, creating entirely new foundations for the global economic and social systems.
For many Blockchain a term with growing popularity that is often misunderstood.
That’s going to end right here…because Dr. Steve is not only going to not only bring you the easiest explanation of this incredibly powerful technology, but he will clear up many popular misconceptions…about it...AND bitcoin.
Plus, learn the 5 major areas of health care that will be significantly changed when Blockchain technology truly arrives!
In this episode you'll hear:
- The strange beginnings of bitcoin
- Turning your $500 investment into $20 Million
- Why it makes sense to keep sensitive data across millions of personal computers
- How Blockchain has the potential to help interoperability, security, and profitability
- Why companies like Wal-Mart, Amazon, Google, and Microsoft cannot invest fast enough!
This is perhaps one of our best shows to date!
Dr. Steve interviews Dr. Tufia Haddad, breast cancer chair at the renowned Mayo Clinic. A world-class researcher whose work focuses on drug development, bio-marker discovery and transforming patient care.
Perhaps her most promising work is being the physician leader for Mayo's collaboration with IBM's Watson in its Clinical Trial Matching or CTM program.
LISTEN and you will enjoy an incredible show with a plethora of in-depth insights...including:
- Dr. Haddad's transition from oncology into A.I.
- Cognitive computing blending EHR + The National Library of Medicine + patient DNA
- Transforming Clinical Trial Matching (CTM) per a 1-second 'snapshot'
- The effect of burnout on health consumers
- A.I.'s miss on administration services
- Technology's influence on healthcare affordability
- What SHE feels strongly about...that many DON'T agree with her on
Welcome to Healthcare Scrabble…and the four-letter word that’s on the minds and lips of most healthcare organization leaders today….RISK.
The world of shifting, identifying, and managing risk – has come full circle to providers, payers, self-insured employers, and drug companies.
And when you think about award-winning risk analytics and technology, a major player is Verscend Technologies.
Today we have one of the most influential and powerful people in the business world of healthcare – Dr. Emad Rizk, President & CEO of Verscend Technologies.
Dr. Rizk began his career as a physician in healthcare academics and research, then transitioned into the business aspect of healthcare. He led health consulting at Deloitte, then becoming President of McKesson Health and most recently, the CEO of Accretive Health.
He's been named one of the “50 Most Influential Physician Executives in the United States,” the “Top 100 Most Powerful People in Healthcare”, and CEO of the year on transforming businesses by AI Magazine.
IN THIS EPISODE, DR. STEVE and DR. RIZK DISCUSS:
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Changing from disease management to population health
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"Strengths from All Sides" - as a driving differentiator
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DxCG Intelligence still leads...after 20 years
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Thoughts on healthcare pricing and strategy
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The role payers and providers must have in driving consumerism
Back in 1988, a son’s promise to his dying mother led to the founding of Cancer Treatment Centers of America. Today, CTCA has become a major force in leading cancer care outcomes, hospital ratings, and patient satisfaction.
On today's show we welcome Kristin Darby, Chief Information Officer of CTCA. She’s going to share their unique model of culture, engagement, patient experience, and the recent transformation of their care pathway and workflow.
In This Engaging Interview, Dr. Steve and Kristen Darby Discuss:
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CTCA's patient portal rates of 85% signup
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A big push to consumerism - BEFORE everyone else
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Employee culture as stakeholders
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The 'MOTHER' standard of care
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Their charge to delivering on precision-based advanced care
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The new age of Salesforce and CRM integration for results
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CTCA's partnering with Allscripts and NantHealth
America’s healthcare crisis is unsustainable – and our political leaders are fumbling with failing solutions. Finger-pointing and shifting blame is not the same as true leaders coming to the rescue with sustainable solutions.
On today's episode of RED HOT Healthcare, we have a guest who has dedicated his life to opening eyes and finding those solutions. Dave Chase is a serial entrepreneur who, apart from making his mark in technology and healthcare business, is now hard charging to unleashing a mass media effort to address our growing national nightmare.
Dave Chase is the Managing Director of the Quad Aim Fund, Executive Producer of The Big Heist and co-founder of the Health Rosetta Institute. He’s spoken at TED and is the author of the book, The CEO's Guide to Restoring the American Dream.
Prior to this, Dave was the founder for what eventually became Microsoft’s healthcare business unit – with more than $2B in yearly revenue. He also founded Avado, which was eventually acquired by WebMD.
In this Red Hot Healthcare episode, Dr. Steve and Dave Chase discuss:
- Three Trillions Reasons to Protect the Status Quo
- Health Rosetta - and Those Companies Doing Healthcare Coverage Right
- The Fiduciary Duty of Employers to their Employees & Health Coverage
- A 'Bottom-Up' Approach of Reform via The BIG HEIST
- Health Consumerism, Patient Engagement, and Physician Burnout
Healthcare innovation thrives with Johnson & Johnson Innovation JLABS. Five years in, they have nine facilities in the U.S. and Canada, more than 160 healthcare technology startups brewing, and have had numerous commercial successes.
Today, we have a very special guest - Melinda Richter, the Head of Johnson & Johnson Innovation JLABS. An incredible entrepreneur who carries the pulse of healthcare innovation in her own blood.
An incredible story of meager beginnings, teetering on the edge of mortality, as well as her push to take new innovators and powerful healthcare technology to the next level.
Engaging, exciting, and right here…on RED HOT HEALTHCARE…let’s go!
In this ear-opening episode, Dr. Steve and Melinda discuss: * Abundance from Scarcity * Bitten by the Bug in Beijing * The story of JLABS * Two Average 'Joes' * NYC is rockin' with JLABS * Innovation on Healthcare's Front End
Jitin Asnaani has always carried an innate sense of passion and purpose. He's gravitated to roles and opportunities pitting him against hard, interesting problems deemed 'worth solving'. These include juice-flowing endeavors such as ecology, renewable energy, and of course health care.
He refers to these challenges as blending both a 'bleeding heart' and a 'bleeding edge'.
Asnaani is now the Executive Director for the non-profit CommonWell Alliance. A growing non-profit effort, whose member growth is skyrocketing. Their goal is to deliver full health data interoperability into the U.S. health system. CommonWell's efforts have proven fruitful thus far - capturing nearly two-thirds of the acute care EHR and one-third of the national ambulatory markets.
The value of this mission cannot be understated. As our healthcare system moves into outcome-based care, greater risk comes to providers and hospitals. Beyond the need for reimbursement, providers must demonstrate quality of care improvement, efficiency increases, effective multi-party care coordination of chronic conditions, as well as greater patient satisfaction.
Patient data and mass availability, is much like the freedom an artist has to paint a masterpiece with many unique colors on their palette. Expectations of improved care must include the ability for patients to have their data follow them, over time and location of care rendered.
In this Red Hot Healthcare episode, Dr. Steve and Jitin discuss: * His passion and efforts to causes with a 'bleeding heart AND a bleeding edge' * Why CommonWell began - and its driving mission * Eyes now opening to the effect of connected data (and missing data) on front line care and patient results * The working environment of today's interoperability standards and efforts. * Why making interoperability the law MAY NOT be the best thing
"The transformation to precision health and patient-centered care BEGINS with Intel." - Jennifer Esposito Head of Intel Global Health & Life Sciences Transforming today’s health care means leveraging new digital technology and capabilities. That means all hands on deck – especially where scalability, computerization and speed is concerned; and when you think of those terms – you have to be thinking of Intel.
Today we speak with the head of Intel’s Head of Global Health and Life Sciences, Jennifer Esposito. It’s all about the power of tomorrow’s technology and health care…right here on Red Hot Healthcare.
Let's GO!
In this Red Hot Healthcare episode, Dr. Steve and Jennifer Esposito discuss:
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Intel's quad component business strategy per sustaining its growth and wide net in health care
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Successful partnering with, and thoughts on precision medicine, pharmaceutical, and genomic companies
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AI and machine learning in clinical and administrative operations
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Intel's latest efforts in a health 'ALL-IN-ONE' computer, for global health, future physician shortages, and quality of care.
His company is tackling a $300 billion per year problem of healthcare waste - with a powerful technology and the ease of two little numbers.
Pinaki Dasgupta is a visionary health tech entrepreneur and a passionate advocate of Artificial Intelligence (AI) technology to improve healthcare. He has a successful record of accomplishment with incubating new ideas, launching new businesses and gaining significant revenue in early ventures.
Today, Pinaki is going to discuss about his company Hindsait – a healthcare technology company that uses artificial intelligence and predictive analytics to reduce unnecessary healthcare spend in the U.S. – a problem estimated to cost more than $300B per year.
In this Red Hot Healthcare episode, Dr. Steve and Pinaki discuss: * The process involving Hindsait's unique algorithm * How a 'zero-to-one' perspective keeps payer operations simplified * The challenges of large payer adoption * Other business sectors for use
Imagine Losing Your Vision...Now Imagine You Might Have NEVER Had To Life can be a great teacher...though recovering from some of its lessons can be hard. Take retinopathy - the leading cause of blindness for working age Americans between the ages of 20 and 65. The leading cause of this condition is diabetes, growing rapidly to nearly 30 million Americans.
Two big surprises: First is that 90% of all retinopathy-related blindness can be detected early by a simple test; and treated successfully with medication. Second is that less than 50% of all diabetic patients ever get the yearly test in the first place. That's just in America - add on top of that nearly 400 million diabetic individuals worldwide.
How many people will lose their good vision and perhaps entire sight needlessly? That became the impetus for Intelligent Retinal Imaging Systems or IRIS. Recently at HIMSS17, I had the opportunity to meet and speak with Jason Crawford, the CEO of IRIS. Their powerful retinal scanning technology, coupled with improved patient engagement and care coordination, was awarded the 2017 Microsoft Health Innovation Award.
Their mission is to inject their 2-minute diagnostic test to seamlessly alert both caregivers and patients carrying silent signs of retinopathy. Individuals who unbeknownst to them, would eventually become irreversibly sight-impaired or completely blind.
An example is Cox Health, a not-for-profit health system client in Missouri that serves a population of 24,000 patients with diabetes. In partnership with IRIS and its retinal telemedicine platform, Cox Health was able to bring the DRE to its patients with diabetes at the primary point of care.
By placing the exam at the primary point of care and connecting the data with the facility's EMR, Cox examined more than 2,600 patients. From just those scans, the system and doctors detected 800 potential sight-threatening conditions, including 347 that had a form of diabetic retinopathy with the potential of causing near term blindness.
In this Red Hot Healthcare episode, Dr. Steve and Jason Crawford discuss: * Why IRIS' unique eye scan technology should be part of every yearly physical and checkup. * How helping providers operationalize new technology is more necessary than just 'selling cameras'. * AI and machine learning in applying retinal images to brain, kidney and heart health * Growth of nearly 3X year-over-year...with more growth in sight
The value-based care train is a comin’ – and estimates point to only 8% of all health systems as ready for the CMS’ changes in risk shifting and care payment. More than that - the quality of communication in transitioning patients into post-acute care is often dismal.
One medical expert recently stated the unsettling reality…that veterinarians often take more time in discharging pets, than care facilities do with their patients.
Today we speak with Clay Richards, the CEO of naviHealth - one of the major leaders in post-acute care coordination. His company’s network carries 20% of all hospital discharges nationally, and he’s here to share some major insight and solutions. It’s right here on Red Hot Healthcare.
In this episode Dr. Steve and Clay discuss:
- Today's high waste levels in post-acute care
- Key predictor data in driving best care
- Poor risk adjustment in post-acute bundling
- The dilemma of provider 'cherry picking'
- naviHealth's powerful blend of patient engagement, timing, and technology
Please subscribe on your podcast directory to get our weekly RED HOT interviews. Per suggestions on future interviews, we are selective. Read more and feel free to give us suggestions per our secure link here.
Prognos is a healthcare technology company using AI and advanced analytics. More than 7 Billion data points, 135 million patient files, and 500 proprietary algorithms put into play to drive early detection of chronic and ID-delayed diseases.
Merck is onboard with investment…Cigna has rolled it out…and we have their CMO Dr. Jason Bhan with us today.
In this episode, Dr. Steve and Dr. Bhan discuss:
- The power of Prognos' AI platform and risk-assessment engine
- Prognos vs. IBM's Watson
- A wide reach into life science, payer, and diagnostics industries
- Their bold new approach into early disease detection
Estimates are that in the next 12 months, 40% of the U.S. workforce will in some way be participating in the freelance economy. First AirBNB, then UBER…and quickly stepping up are Patient Influencers. WEGO Health is leading this effort, tapping into more than 1 million network participants; and more than 100,000 valuable, and well-connected patient influencers who have personal, healthcare, and social network experience with 150+ diseases.
On this episode of Red Hot Healthcare, Steve interviews WEGO Health's Chief Strategy Officer David Goldsmith. He has been an instrumental part in the company's recent offering of a next-generation smart platform.
In this podcast interview, Steve and David discuss:
- A CEO's vision of patient influencer value and contribution
- The power of WEGO's patient influencers to Big Pharma challenges
- An 'AHA' moment in filling multi-industry demand
- WEGO's new 'low-friction' patient expert platform
- The ability of so many individuals to give back and grow personal income
Dr. Steve takes a show email asking how he would fix America's healthcare crisis. It's a 4-minute eye-opener.
Enjoy!
Today we have a special in-depth episode on consumer and patient engagement - given by Dr. Steve Ambrose, founder and host of Red Hot Healthcare. For over 20 years, he was able to successfully and personally engage with thousands of self-pay patients, getting them to stay, pay, and refer others.
Dr. Steve presents tremendous insight and gems for hospitals, health systems, providers, payers, consultants, and healthcare technology vendors.
This powerful episode includes:
- Core tenants of engagement
- The damage of confirmation bias
- Patient affordability and valuing care
- Volume, initial engagement & activated patients
- The power of negotiation and empathy
Employee wellness has become FAR MORE than ‘motivate and lose quick weight’. It’s now tied into analytics, mhealth apps, improving quality hires, and complete company cultures. Sir Richard Branson's Virgin Pulse has a strategic application that is so popular, its users use it more than Pinterest and even Linkedin!
In this episode, Steve meets with Dr. Rajiv Kumar. He is the Chief Medical Officer of Virgin Pulse, and President of the Virgin Pulse Institute. In this ear-opening episode, they discuss:
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Analytics and insights from Virgin Pulse's collection of 7 Billion data points per month
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Clients who through the service, have vastly lowered work comp injuries and increased worker productivity as much as 49%.
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'Traditional Wellness' vs. 'Strategic Well-being'
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The new era of connecting wellness with employee benefits, talent management, and employee engagement success
Health plan care managers are putting down the phone, and picking up the mobile. Leading this effort is Boston-based Wellframe. A technology company partnering with leading health plans and providers to drive down costs, improve care outcomes, and take healthcare management to the next level.
Today, Steve talks with CEO of Wellframe Jacob Sattelmair. They both discuss patient engagement & friction, Wellframe's victory with BCBS, and Jacob's unique view on A.I.
He spent 20 years at Aetna, building and leading teams that sold health coverage to the largest employers in the U.S. Then transformation happened, and his heart led him to start a new type of TPA to do it better. Today - Jeff Bernhard, CEO of Super TPA Continental Benefits.
On this episode, Steve and Jeff discuss:
- Big mistakes of health payers
- The growth of Super TPAs
- Continental's offering to large businesses
- Being 'Remarkable'
- Jeff's foray as YouTube Executive Gardner
Do you know the term ‘BUCA’? How about a ‘Smart’ Provider Network?
This isn’t your mamma’s traditional health plan…its innovation for healthcare coverage. Today, Steve interviews Daniel Wells, EVP of Business Development for Endeavor Plus - a patented and revolutionary new model in healthcare coverage.
In this episode, Steve and Daniel discuss: the uniqueness of Endeavor's model, monetizing hospital receivables in 48 hours, going after the BUCAs, and protecting members and companies from runaway health costs...in a unique way.
Faith Regional Health System serves a rural Northeastern community in Nebraska. But don’t let their size fool you – they’ve won the prestigious MOST WIRED award from The American Hospital Association – for 4 straight years!
Today Steve interviews CIO leader Brian Sterud. A maverick helping to drive strong value and prudent enough to do it without wasting IT dollars:
In this episode, Steve and Brian discuss:
- What makes a great hospital CIO today (and the mistakes)
- Strategies for physician buy-in of EHR
- Excellent insight on patient engagement (a great exchange)
- Data security - especially email phishing today
- Winning the MOST WIRED award - why it is so important
“When you can’t beat ‘em – LEAVE ‘EM. That’s the rallying cry and actions, taken by a frustrated, growing group of primary care physicians.
Today we welcome Dr. Samir Qamar, CEO of MedLion and Michael Tetreault, Editor for the DPC Journal. They’re talking about the emerging movement and benefits of Direct Primary Care.
Steve has an ear-opening talk with both men about:
- The basics of a growing movement into the good 'ol days of doctoring
- Dr. Qamar's unique history
- The challenges of marketing a DPC practice
- A growing movement made real with MedLion
- Providers who fight for patient costs
Dr. John Glaser is the SVP of population health management at Cerner. Prior to this, he was the CEO of Siemens Health Services and the longtime CIO for Partners Healthcare.
He's had more than 33 years in healthcare information technology. And there's more...
He is a founding chair of the College of Healthcare Information Management Executives (CHIME) as well as the past-president for HIMSS, Dr. Glaser has published more than 150 articles on health IT, many of which have been compiled into a book called "Glaser on Health Care IT”
On this powerhouse episode, Steve and John discuss:
- Roundup on telehealth
- From 'transactional' to 'intelligent' EHR
- Reducing physician burnout & 'Pajama Time'
- A frank discussion on healthcare and A.I.
- Cerner's broadening into services
- HealthEIntent population health technology
- And much more...
Dr. Josh Luke is The Voice of American Healthcare. He was the youngest hospital CEO at the age of only 32. Luke is a highly innovative, a thought-leader on population management, coordinated care, and readmission prevention — as well as a “futurist” on the Affordable Care Act.
He is a sought-after global speaker and healthcare futurist; and a best-selling author. In 2016, he wrote an incredible expose on the insider's perspective with American senior care called EX-ACUTE.
In this engaging epsiode, Steve and Josh discuss:
- An life-changing private plane ride with baseball superstar Mark McGwire
- His fast-tracked 'plunge' into the world of healthcare and leadership
- A grandson's special pledge
- How Millenials fit into the future of the healthcare system
Sumit Nagpal is one of the premier health technology leaders, as named from Modern Healthcare and Computer World. HEY...the guy advised Steve Jobs - AND STEVE LISTENED!
In this episode, Steve and Sumit Discuss:
- His initial work with Steve Jobs at NEXT
- The new and unique of Lumira DX
- Technology to identify, assess risk, and intervene
- Integration with Virgin Care & the National Health Service
- Building healthcare for the City of Manchester
- Collaborating with competitors
- Data access & supportive self-care for consumerism
He's had an accomplished career, spanning twenty years in hospital leadership, operations and strategy. He's worked with giants such as HCA and Tenet, receiving his first major break when he became a hospital CEO in his mid-30's. Dan Jones recognizes the importance of leading with authenticity, and accumulating physician and team buy-in, especially at the large hospital and health system level.
In this episode, Steve and Dan discuss:
- Dan's middle-school beginnings in hospital operations
- Mentors, opening doors, and recognizing those that support your growth.
- Authenticity and being 'employee-visible' in successsful hospital leadership
- A possible two-tier Discretionary + Emergent consumer care model coming to health care.
Steve interviews a powerhouse humanitarian and accomplished renaissance man, Dr. Chris Stout. He founded the Center for Global Initiatives - a worldwide collaboration helping others in creating self-sustaining programs that improve access to healthcare in underserved communities throughout the world.
He's published over 35 books and presented more than 300 papers in more than 20 countries. Dr. Stout holds the distinction of being one of only 100 worldwide leaders appointed to the World Economic Forums Global Leaders of Tomorrow.
He has been presented with five international humanitarian awards and four honorary doctorates. Dr. Stout has also appeared as an expert on CNBC, CNN, NBC, PBS, NPR, and Oprah.
Steve and Dr. Stout (Chris) discuss:
- Staying wide AND relevant
- The 'Mercenary' aspect of giving
- CGI and Open-Sourcing Humanitarianism
- The 'Pox of the Untils'
- 10 Days in a Bolivian Prison
Today, Steve interviews of CEO of Vivio Health Pramod John. This company is re-inventing the supply side of the specialty drug industry. Out of control healthcare costs are the single biggest threat to the US Economy, set to rise by $70 Million dollars PER DAY!
Steve and Pramod discuss:
- The political process and healthcare consumerism
- Health insurance vs. Health
- Drug pricing...is where you 'pick it up'
- Major misunderstandings of the FDAs true role
- A disruptive model (without a PBM) to get consumers and companies the most effective drugs at the best prices.
Lab and pathology services often average only 3% of hospital and health system costs. Big Surprise! The data they carry contributes to 70% of all EHR actionable information.
Enter the power of leveraging 'FAB LAB' data to drive down cost. Today, Steve interviews Dr. Eleanor Herriman. She's a healthcare disruptor and disciple of legendary strategist of Michael Porter.
Steve and Dr. Herriman discuss:
- The untapped power of lab data
- Viewics and its unique ETL technology
- Where CIOs are missing it
- Why under-utilization is many time more costly and dangerous than overutilization
- New money and new growth in 2017
Today Steve talks with Brenda Schmidt, CEO of Solera Health. A chronic care prevention and management network that covers the lives of 30 million health plan members nationwide.
In this episode:
- Why Solera is NOT the 'Usual Suspect' in chronic disease management
- The disruptive use of community players as part of coordinating care
- Strategies for engaging health plan members
- The power of its unique platform and matching technology
- Measuring and integrating more than 13 digital partners and thousands of wellness company members
- The future of chronic care prevention & management in the Trump Presidency
Two words – HUMANIZING HEALTHCARE. That’s the mission and passion of Jamey Edwards, CEO of Cloudbreak health.
A unique telehealth platform in more than 650 hospitals nationwide, with nearly 2 million encounters. The word is out…its growing fast…and he’s with us today on Red Hot Healthcare.
In this episode, Steve and Jamey discuss:
- From Wall Street financier to "I've got an uncle in healthcare"
- Becoming a transforming force in telehealth
- The value of unifying language, translation, data and security
- 30 seconds to activate a major cost reduction resource
- The rationale for Cloudbreak's amazing growth nationally
- And much more....
Health Data Management’s named her as one of “The Most Powerful Women in Healthcare IT”. Health 2.0 awarded her their prestigious “Ten Year Industry Leader” One of the most widely accomplished healthcare technology leaders today, Helen Figge personifies disruption, diversity, and the surging need for growth of female leadership in healthcare IT.
In this riveting episode, Steve and Helen discuss:
- A personal story of challenge, growth, and perserverence
- Disproportionality in female lhealthcare leadership stats
- What makes women different and unique as leaders
- The importance of education and learning what you "don't know"
- The best revenge is your own success
An absolutely incredible and insightful interview.
Known as the “Godfather” of the Patient Centered Medical Home. Dr. Paul Grundy is on the leading edge of A.I. and transformation in healthcare and life sciences.
He’s one of only 85 individuals selected to IBMs Senior leadership forum. His work and thoughts are reported frequently in the New York Times, BusinessWeek, Forbes, the Economist, The New England Journal of Medicine, and at TED talks.
In this episode Steve speaks with Dr. Grundy about:
- His days with Shirley Temple to IBM
- "Godfatherly" sage discussion on the Patient-Centered Medical Home (PCMH)
- IBM and Watson - how it came into health care
- A tech view on patient engagement
- Artificial Intelligence and transformation in life sciences
Brian Ahier is an award-winning digital evangelist and nationally known expert on health information technology. He received the 2016 Digital Health Evangelist award by Rock Health, Goldman Sachs, Square 1 Bank, and Fenwick & West. He has written numerous articles for a wide variety of industry leading publications including Healthcare IT News, Health Data Management, Executive Insights, and O’Reilly media.
Steve and Brian discuss:
- Data acquisition & sharing courtesy of Medicity/Aetna
- EMR interoperability
- Patient engagement
- Trumpcare
- A.I. and Blockchain technology
- Replacing human workers with machines
Xerox Healthcare has been rebranded as Conduent. It is perhaps the quietest $2B healthcare company today – but that hasn’t stopped its acquisitions, innovation, and growth. This is NOT your father’s copying company anymore.
Today Steve meets with VP of Health Strategy Rohan Kulkarni. They discuss:
- The 2017 transition from Xerox Healthcare to Conduent
- Innovation and patient engagement solutions
- What Rohan brings to the company per engagement
- Medicaid management with population health
- Telehealth
- Balancing commodity-product and service market-share efforts with disruptive innovation
Chief Strategy Officer Joanne Burns is an executive powerhouse, who advances Cerner's strategic initiatives and direction. She carries major team leadership responsibility for a $4.5B company in 35 countries.
Today Joanne and Steve discuss:
- Shifting EHR and the company vision into the new era of healthcare
- EHR interoperability and the next-generation of patient record
- Cerner's focus on engagement by 'acting within'
- Strategic partnering with American Well & Telehealth
- Joanne goes after my 'wild hair' idea
- Cerner's strategy with President Trump
Today we talk about the powerful reshaping, occurring in the pharmaceutical industry worldwide. Disruptive changes in business models, true innovation, as well as forecasting what’s on the horizon for the pharma industry.
And who better to do than our guest today. Voted one of Top 10 Innovators in Pharma by PharmaPhorum and one of the top 100 Most Inspiring People in Healthcare in 2011, 2013 and 2015 by the industry-leading PharmaVoice.
Mike Rea is the CEO of IDEA Pharma – and he’s worked in global pharma strategy for over 25 years. Regarded as an industry thought leader in innovation, Mike has helped lead the strategic direction of over 100 pharmaceutical brands, including the top two launches of 2015, and over half of the 50 fastest growing drugs in the 2010-15 window.
Discussion Includes:
- The changing pressures and ecosystem of pharma
- Proving the value of medicines, starting in Europe and now coming into the U.S.
- Designing the landscape into the drug value lifecycle
- Replacing human capital in drug development scalability
- Creating feedback loops for pharma value chain against other industry value chains
- Path-to-market design for drug assets
- “Innate Talents” of drugs
- The disconnect between drug companies and their end user feedback
David Goldhill is the President and CEO of the Game Show Network, its television and internet entertainment channels reaching nearly 80 million American households. However, I would argue that perhaps his greatest influence has been in sparking thought and clearly clarifying an understanding on the problems inherent from the design and function of the American healthcare system.
In 2013, his book Catastrophic Care: Why Everything We Think About Healthcare is Wrong won critical acclaim, leading to many speaking engagements, and praise from notables such as Malcolm Gladwell, numerous health policy think tanks, as well as articles in the New York Times and the Washington Post.
In this RED HOT interview, David discusses:
- Why the healthcare operates like no other American industry
- How complexity in our health system is detrimental to consumers
- How the average American worker making $25K/yr. will spend nearly $2 million of their own money on healthcare costs.
- The importance of leaving the comprehensive health insurance model
- Putting power back into the American healthcare consumer
- The accidental benefits of the Affordable Care Act