The eLearning Coach Podcast: Recent Episodes
Connie Malamed: Learning Experience Consultant, International Speaker
Connie Malamed from The eLearning Coach site shares fresh ideas and actionable tips for success with creating online and mobile learning experiences. Listen to interviews with expert designers, developers, authors and professors who provide strategies for both learning architects and educators. If you have a passion for instructional design, cognitive psychology, visual communication, social media learning, mLearning, and related topics, this podcast is for you.
David Kelly explains why developing leadership skills in L&D is important for people at every level of an organization and in any role.
Hadiya Nuriddin explains how to start or improve a quality management program in your organization.
If you're feeling lost regarding what you need to learn about AI, this AI literacy framework maps out the areas of knowledge and skills.
If you don't have the right strategy or tool to solve a problem, consider looking at ways to affect behavior change. In this episode, Julie Dirksen explains how to apply a behavior change model to instructional design.
Do you hear a lot about learning data and analytics, but aren’t sure how to gather data, interpret it, and use it? I think this conversation with Megan Torrance will clarify things for you. In this episode, I give Megan a scenario and she walks through possible ways to collect data and use it to understand the impact of learning on an organization. Megan will show you how to make data come alive!
Megan is the author of important books in our field, including Data and Analytics for Instructional Designers and Agile for Instructional Designers. She is the Chief Energy Officer and founder of Torrance Learning, which helps organizations connect learning strategy to design, development, data, and ultimately performance.
WE DISCUSS:
How to define data and analytics Why instructional designers need to know about data and analytics Why departments may withhold data from learning design teams Interesting examples of how learning data is being used A scenario where Megan explains how to think about and frame a performance problem using a data measurement mindset Types of dirty data Finding the best timeline for measuring data Pros and cons of self-reporting data Collecting data on marketing campaigns for learning Benefits of building and collaborating with your operational network How to build skills in learning data and analytics
TIME: 33 minutes
RESOURCES:
Data and Analytics for Instructional Designers by Megan Torrance. Torrance Learning xAPI Cohort Measurement Demystified by David Vance and Peggy Parskey How to Get Started with Data-Driven Learning Design: Podcast with Lori Niles-Hofmann
The Accidental Instructional Designer has a second edition! Author Cammy Bean provides the big picture view of the learning and development industry.
Usability of learning designs should include ease of use as well as instructional effectiveness. In this episode, we discuss many aspects of usability.
In this episode, two researchers discuss how LXD adopts and adapts methods to improve the usability and outcomes of learning design.
What about gathering audience data before you start to design? Lori Niles-Hofmann explains how.
In this solo episode, I talk about the diversity of career paths in instructional design for people who are trying to break into the field.
When you create surveys for instructional design do you use a process that will get the most accurate results? In this episode, I explore survey design with forms specialist, Caroline Jarrett.
Jobs To Be Done can help you address the functional, emotional and social aspects of learning.
In this episode, we’re exploring the wonderful world of no code tools. These are powerful apps that you can use without programming.
We’re living in a time of exploding change and disruption. I speak with Brandon Carson who shows how Learning and Development can lead the way through the digital age where learning is the new business strategy.
A future skill for instructional designers is designing for voice controls. I speak with Myra Roldan about conversation design for the voice user interface (VUI).
The quality assurance practices in the elearning industry are subpar. Hadiya Nuriddin explains how to improve the quality of your eLearning.
I speak with Etienne and Beverly Wenger-Trayner about the big ideas in their book, Learning to Make a Difference. They share ways that we can live and learn intentionally in a social learning context.
How should instructors and professors educate instructional designers to meet the needs of the modern workplace? This episode focuses on the challenges and solutions facing instructional design educators.
Story coach and author, Lisa Cron, reveals how to transform your learning scenarios and vignettes into must-read stories. If you use stories in your instructional design and learning design practice, you'll want to listen.
Subject Matter Experts or SMEs are indispensable in learning design. Diane Elkins and Dawn Mahoney provide strategies for dealing with SMEs.
Information is ubiquitous and complex. In this episode, we discuss ways to create understanding from raw information.
Instructional design is evolving into learning experience design or LXD. We discuss the benefits for learners and learning professionals.
Have you ever considered starting a learning design career in higher education? Have you wondered if academia is the best fit for your preferences and interests? In this episode, Peter Shea and I discuss the roles that instructional designers play in higher education and what it's like to work in that environment.
Once you understand accessible eLearning and inclusive design, you can’t turn back. Change your design habits to impact more lives.
Evidence informed learning design draws from cognitive psychology research. It focuses on applying learning science to instructional design.
In this conversation, we discuss how to use chatbots to engage people in interactive activities that support learning and behavior change.
How can you translate the in-person learning experience to an effective virtual classroom experience? In this episode, Cindy Huggett, virtual training expert, answers that question.
In this episode, the authors of Microlearning Short and Sweet clarify misunderstandings about microlearning and provide best practices for planning and designing it.
Do you ever find yourself wishing you could come up with more creative ideas? In this episode, you'll learn proven ways to develop your creativity.
John Sweller, who formulated cognitive load theory, explains how instructional designers can design more effective learning experiences.
Can we assume that people understand our intent in the instructional graphics that we use? Professor Elizabeth Boling says we should not be over confident.
In this conversation with author, game designer and start-up coach, Amy Jo Kim, we discuss how to apply game thinking to learning experience design.
If you are a new, experienced or aspiring manager, or if you want to understand your manager, you will benefit from this episode. In this session, I speak with Katy Tynan about the misconceptions people have about management, the best ways to manage a creative team, the relationship between leadership and management and much more.
You never know when you might need to show an eLearning portfolio.This episode will inspire you to create one or to make your current portfolio stand out.
Are you inadvertently believing learning myths? Are your best practices based on hearsay? In this episode, I speak with Clark Quinn about many of the myths, superstitions and misconceptions learning professionals may believe.
Research shows that appropriate humor in the instructional setting can set the stage for a fun attitude toward learning. It can enhance interest, build rapport and heighten attention. In this conversation, Mark explains techniques for speaking and writing with humor.
If you want to get the most out of your learning management system or if you want to purchase or research one, this interview will help you make a more informed decision.
If you are frustrated with the limited models available for instructional design, then you’ll be interested in this conversation with Cathy Moore. She is the creator of Action Mapping, a model of training design that focuses on improving workplace performance.
Tune in to this episode of The eLearning Coach podcast for some of my favorite gems from episodes in 2013. The topics include finding a job in instructional design, social media for learning, storytelling, cognitive architecture, and information graphics.
Designing the appropriate type of practice and providing effective feedback requires a lot of know-how. Patti Shank, PhD., has been studying the research on this topic and wrote a book about it.
What do narrators need in a script? What can we provide to ensure we support them to do their best. Do they want to be called narrators, voice actors, voice talent or voice artist? These questions and more are answered in this episode.
The future is now. I’m talking about the fact that software we use every day is based on artificial intelligence algorithms and the trend is growing. How will you be using AI in the future? Will you benefit from automation? Will you design AI software for learning? Will you be training AI agents?
Digital curation is emerging as a sound strategy in learning experience design to replace or enhance courses. Find out how to be successful at curation.
Learning technology implementations for learning and development are complex. I speak with Donald Taylor about how to make them a success.
Design critiques, whether formal or informal, are an important tool to have in your toolbox. When they focus on the goal of meeting your objectives they may provide some of the most valuable feedback you can get.
Testing expert, Michael Rodriguez, PhD, gives advice, guidance and guidelines for effective test design and writing better test items.
Do you want to design learning games or improve your skills, but you're not sure where to go? I suggest listening to the learning game guru, Karl Kapp.
Agile principles call for iterative and incremental development that improves as a project advances. It's an effective way to make project corrections as requirements change. In this session, I speak with Megan Torrance about Agile project management for eLearning design and development.
Megan is the chief energy officer of TorranceLearning, an eLearning design and development firm. She has spent over two decades knee-deep in projects involving change management, instructional design, consulting, and systems deployment. She and the TorranceLearning team have developed the LLAMA project management approach, blending Agile with instructional design.
WE DISCUSS:
Where Agile started and what it's about How Agile is different than Addie or the waterfall method Six key Agile practices that apply to eLearning project management How to improve through iteration and making incremental advancements Determining what to include in the early iterations The meaning of LLAMA and the model Reputation of the eLearning industry How to run an Agile project adapted for LX design Convincing clients that an iterative approach results in the best solution Tool recommendations for Agile project management
TIME: 30 minutes
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TRANSCRIPT: Download the [Download not found].
RESOURCES:
TorranceLearning Agile for eLearning 6 Things Agile Teams Do Well Reconciling ADDIE and Agile Adopting an Agile approach in your organization 12 Principles Behind the Agile Manifesto Cathy Moore's Action Mapping Leaving ADDIE for SAM (book) by Michael Allen: An iterative approach to design and development User Stories for Agile
TOOLS MENTIONED:
DominKnow Flow Trello: Project management app Slack: Team communication app One Note: Note-taking app Card Colors for Trello: Chrome extension Scrum for Trello or Agile Scrum for Trello: Chrome extensions
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Does learning with technology rewire our brains? Can we use technology to enhance memory? Listen to this conversation with Michelle D. Miller.
In this episode, I speak with Kevin Thorn about eLearning storyboards. We compare our process for how to make elearning storyboards.
To change behavior, performance and attitudes, we must spend more time and effort thinking about the psychology of the audience.
How often do we look at the actions, thoughts and feelings of learners over time to better understand what they experience? In this episode I interview Jim Kalbach, about diagramming to understand experience.
In this episode, I speak with Roddy Roediger, PhD, coauthor of Make It Stick: The Science of Successful Learning. We discuss learning myths and misconceptions.
Dr. Roediger is a psychology researcher, distinguished professor and Dean of Academic Planning at Washington University in St. Louis. He is has edited or co-edited ten other books.
His research has centered on human learning and memory and he has published about 300 articles and chapters, mostly on various aspects of cognitive processes involved in remembering. His recent research has focused on illusions of memory (how we sometimes remember events differently from the way they actually occurred); effects of testing memory (how retrieving events from memory can change their representation, often making them more likely to be retrieved in the future).
WE DISCUSS:
How cognitive psychology defines learning Common misconceptions about learning How re-reading and review doesn't work for retention Why retrieval practice works How higher order thinking skills integrate with retrieval practice Retrieval practice and learning transfer Simulations Study groups Interleaved and spaced practice versus massed practice Memory consolidation Benefits of making learning difficult Neuroplasticity
TIME: 35 minutes
RATE: Rate this podcast in iTunes
TRANSCRIPT: Download the [Download not found].
RESOURCES:
Roddy Roediger's Washington University page Retrieval Practice Website Make It Stick on Amazon Make It Stick Website SuperMemo Knowledge Factor
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Will Thalheimer, PhD, cares about improving the products that learning professionals create. He has spent years exploring the best ways to conduct course evaluations and has compiled his findings in an excellent book, Performance-focused Smile Sheets: A Radical Rethinking of a Dangerous Art Form.
Will has worked in the learning-and-performance field for 30 years—as a trainer, instructional designer, simulation architect, project manager, business product line manager, speaker, writer, researcher, and consultant. Forming Work-Learning Research in 1998 to build bridges between research and practical wisdom, Will works to provide the workplace learning-and-performance field with research-based information, simultaneously helping clients create and deploy radically more effective learning interventions.
WE DISCUSS:
Importance of measurement and evaluation for instructional designers Correlation between smile sheets and learning When to get feedback during the instructional design process Different ways to get feedback Smile sheets defined Problems with traditional smile sheets Solutions to the problems with traditional smile sheets Types of questions and responses that work and don't work Four pillars of learning effectiveness The kinds of questions that allow us to get feedback on learning effectiveness The deeper message that smile sheets send Creating evaluation questions for low reading levels Delayed smile sheets Wow!
TIME: 24 minutes
RATE: Rate this podcast in iTunes
TRANSCRIPT: Download the [Download not found]
RESOURCES:
Performance-focused Smile Sheets: A Radical Rethinking of a Dangerous Art Form by Will Thalheimer Will at Work Learning: Will's blog Smile Sheets: Book Website Work-Learning Research: Will's Consultancy Submit a smile sheet question to get evaluated by Will
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Learning experience designers handle all types of content for a wide variety of uses, from formal courses to performance support aids. Organizing this information for learning and/or quick access is crucial.
If you determine the purpose of the content, how it will be used, and the nature of the content itself, you can choose the most effective strategy to meet the needs of the audience. This podcast explains different strategies so that your choices can be intentional.
If you have other strategies for organizing content, please share them in the Comments section below.
I DISCUSS:
Purpose of intentionally choosing an organizational strategy 12 different strategies for organizing content
TIME: 11 minutes
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TRANSCRIPT: Download the [Download not found].
RESOURCES:
10 Ways to Organize Instructional Content Ways to Organize Information Chunking Information for Instructional Design The Information Design Handbook by O'Grady & O'Grady Design for Information (relevant to visual information) by Meirelles Information Architecture: For the Web and Beyond by Rosenfeld, Morville & Arango
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Use social media to improve learning through collaboration, sharing knowledge and staying current in learning and development.
You may think that accessible designs are only for people with disabilities. Actually, accessible designs are for diverse groups, such as people who are limited to using low bandwidth, people who may not be fluent in the language, as well as people who are using a mobile phone to access the Internet.
In this conversation with accessibility and usability specialists Sarah Horton and Whitney Quesenbery, they explain how all users win when we design for accessibility first. And how Universal Design is the path that provides the best access to digital products for the widest audience.
Sarah is a consultant for strategic planning for websites and web applications. She also does accessibility and usability reviews. Sarah has written several books on topics from web design to accessibility for the web.
Whitney brings user research insights to designing products where people matter. She has written two other books on user experience and is co-director of the non-profit Center for Civic Design, working with election officials on usability and design of ballots and other election materials.
WE DISCUSS:
The story behind A Web for Everyone Why accessibility should be part of design and not just a legal mandate Difference between accessibility and universal design Spectrum of accessibility strategies Common problems people have with web accessibility Designing with an "accessibility first" strategy How usability testing makes designs more effective Web standards and standards for authoring tools and authoring tool vendors Guidelines for visual presentation of content
TIME: 35 minutes
TRANSCRIPT: Download the [Download not found].
RATE: Rate this podcast in iTunes
RESOURCES AND LINKS:
A Web for Everyone by Sarah Horton and Whitney Quesenbery (Use Code AWFE for 20% off when you buy from Rosenfeld Media) Sarah Horton Design (Sarah's website) WQUsability (Whitney's website) Web Accessibility Initiatives (WAI) Easy Checks Web Content Accessibility Guidelines (WCAG) Authoring Tool Accessibility Guidelines (ATAG)
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When designing interactions, attending to the small details can make a big difference. Listen to Dan Saffer talk about microinteractions.
Are you curious about the future of instructional technology and learning? Abbie Brown, Ph.D., and Tim Green, Ph.D., make it a point to follow the trends and issues in our field—from the latest technologies to new research.
Together, they produce the Trends & Issues in Instructional Design, Educational Technology and Learning Sciences Podcast.
Abbie Brown is Professor at East Carolina University, teaching in the Instructional Technology Program. He specializes in instructional media production and online learning environment design, and provides consultation and workshops. Dr. Brown was Editor-in-Chief of the journal, TechTrends from 2009 to 2012.
Tim Green is a professor of educational technology and teacher educator at California State University, Fullerton. For five years he served as the Director of Distance Education at CSUF. He is the author of numerous articles and books, as well as a presenter, on the integration of educational technology, instructional design, and online distance education (see Resources below). He consults with and provides professional development to schools and districts.
WE DISCUSS:
Difference between Augmented Reality and Virtual Reality Mixed reality Google Glass for the workplace (and use cases) Microsoft's HoloLens Future of wearables as a learning technology Learning trends associated with mobile devices How 3D printers can expand cognitive capabilities Trends in Learning Management Systems Trends in games and gamification Research in brain activity Mr. Spock
TIME: 33 minutes
RATE: Rate this podcast in iTunes
TRANSCRIPT: Download the [Download not found].
RESOURCES:
The Ed Tech Doctor: Tim Green's website @edtechdoctor (Tim Green on Twitter) Abbie Brown's Website @abbiebrown (Abbie Brown on Twitter) Podcast: Trends & Issues in Instructional Design, Educational Technology and Learning Sciences Podcast Flipboard: Trends & Issues in Instructional Design, Educational Technology and Learning Sciences HoloLens Minecraft HoloLens Demo Essentials of Instructional Design (Brown & Green)
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Jennifer Hofmann, author of What Works in Talent Development: Blended Learning, offers guidance on how to design blended learning.
If you want to know something about authoring tools, Joe Ganci is usually the person to ask. eLearning Joe has a computer science background and has been designing and developing eLearning for many years. He is also adept at explaining and reviewing eLearning development tools and has a regular column (Toolkit) in Learning Solutions Magazine.
In this session, we compare authoring tools in terms of strengths and weaknesses. This is important, because as Joe points out, designers should select the best tool for creating the most effective and engaging learning experience, rather than attaching to an application as though it is a political party.
WE DISCUSS:
A brief history of authoring tools Difference between authoring tools and programming languages Types of authoring tools Strengths of some of the most popular tools When IDers shortchange the learner Cloud-based authoring tools Responsive design and authoring tools Tips for designing mobile learning Joe's mystical predictions for the future of authoring tools and learning
TIME: 34 minutes
TRANSCRIPT: Download the [Download not found].
RATE: Rate this podcast in iTunes
RESOURCES AND LINKS:
eLearning Joe: Joe Ganci's website Toolkit: Articles by Joe Ganci in Learning Solutions Magazine
eLearning Development Tools Discussed:
Articulate Studio Adobe Presenter iSpring Articulate Storyline Adobe Captivate Trivantis Lectora BranchTrack DomiKNOW Claro Skilitics Interact Zebra Zapps Adapt GoMo
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In this interview with Jane Bozarth, we discuss the benefits of showing or narrating your work to the individual, one's colleagues and the organization.
Digital badges are bound to become increasingly important in the years to come. If you have a vague understanding of digital badges and are wondering how learners can benefit from them, you'll want to listen to this episode.
I interview Jon Aleckson, PhD, and Andy Hicken, PhD, from Web Courseworks. They have a good sense of what's going on in the digital badge space right now. You'll learn how digital badges will be used to validate learning, what needs to be done to further adoption and the current state of the technology.
WE DISCUSS:
What micro credentials are Where digital badges fit in Why micro credentials are needed The psychology underlying digital badges What gives a digital bad or micro credential meaning Standards that are emerging Use cases when digital badges have value What will drive adoption of digital badges Mozilla Open Badges Interoperability of xAPI and Open Badges
TIME: 29 minutes
RATE: Rate this podcast in iTunes
TRANSCRIPT: Download the [Download not found].
RESOURCES AND LINKS:
Managing eLearning (the blog at Web Courseworks) Web Courseworks (where Jon and Andy work) ASTM International Standard: New Practice for Achievement-based Digital Badges Mozilla Open Badges Mozilla Backpack xAPI The Limitless Possibilities of xAPI (podcast)
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We know that mobile learning is more than eLearning on a phone. But what is mobile learning? Learn how you can use mobile learning.
Whether you fell into instructional design by accident or purposefully sought out a career designing learning experiences, you'll enjoy this conversation with Cammy Bean. Cammy is the author of The Accidental Instructional Designer and Vice President of Learning Design at Kineo.
Having taught many workshops, Cammy is in tune with the needs and questions that people have about designing effective learning experiences. She writes and speaks about ways to avoid the dreaded type of eLearning that puts audiences to sleep.
WE DISCUSS:
Who is an accidental instructional designer How to work with subject matter experts (SMEs) Three approaches or categories of learning design based on the course goal Strategies to use for each approach: information awareness, building skills and knowledge and problem-solving Using the advertising model, AIDA, for sustaining attention How to avoid clicky-clicky-bling-bling Tips for writing learning content Future of workplace learning
TIME: 27 minutes
RATE: Rate this podcast in iTunes
TRANSCRIPT: Download the [Download not found].
RESOURCES:
The Accidental Instructional Designer: Learning Design for a Digital Age by Cammy Bean Cammy Bean's Learning Visions: Cammy's website Papers, resources and guides from Kineo
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Find out how to design a learning environment to fulfill a specific need. These have the potential for providing a rich and broad learning experience.
If you're interested in learning games or gamification, you'll like this insightful interview with the author of Playful Design, John Ferrera.
Are you hearing buzz about the Tin Can API and wondering what it is and what it can do? Do you want to spread your wings and take advantage of modern technologies?
In this episode, Megan Bowe demystifies the Tin Can API (a.k.a. Experience API or xAPI) and discusses its potential for advancing the learning environment. Megan's knack for explaining the Experience API helped it become the most successful and most quickly adopted learning technology innovation in the last thirty years. She worked hand-in-hand with innovators and early adopters implementing the specification at Rustici Software, teaciing others and designing products, early content and application prototypes. In many ways, Megan invented much of what the emerging community of practice advocates around this learning technology. She continues the charge today at Making Better.
WE DISCUSS:
How SCORM started and it's limitations What the xAPI offers to designers and learners What an API is and what it does The beauty of the Learning Record Store (LRS) Systems that can create and use xAPI data Using xAPI for tracking and sharing your own learning or for creating a portfolio Innovating with Learning Locker Use cases for xAPI (getting insights in so different ways) How to combine Tin Can and Open Badges The big picture view Getting started with xAPI
TIME: 33 minutes
RATE: Rate this podcast in iTunes
TRANSCRIPT: Download the [Download not found]
RESOURCES:
Making Better (Megan's website) xAPI Overview IEEE Working Group on xAPI Research Report: The Experience API Learning Locker Curatr Rustici Software
SHARE YOUR THOUGHTS: Share your thoughts about xAPI in Comments below.
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If you're looking for strategies to improve learner engagement, you'll want to listen to this interview with Dorian Peters.
Ellen Wagner Ph.D., explains big data and learning analytics and how it can be leveraged to improve learning and development and higher ed.
The learning industry isn’t improving as quickly as many practitioners would like. One way to move things forward is to explore how effective we are at designing learning experiences. With an honest look at our designs, we then know what direction to take to improve. This isn’t always easy to do in the world of eLearning. But Julie Dirksen has some solutions.
Interviewing your learners can have a big impact on the success of the learning experiences you design. Upgrade your interview skills here.
Best techniques, practices and tools for content curation, a skill for the 21st century.
Listen as Tom Kuhlmann discusses common issues eLearning designers and developers face and how to overcome them.
Learn how to plan, design and create information graphics you can use when designing infographics for learning.
How do we help companies create engaged employees? How do we improve the connections they feel? Dan Pontefact has answers to these questions.
By understanding more about learning and the brain, you can create more effective learning experiences.
Jonathan Halls provides expert guidance on how to make training videos for employees that won't put them to sleep.
Learn to match your storytelling with the natural tendencies of the brain. Discover ways to write irresistible stories and scenarios.