Organize Chaos: Recent Episodes
Chris Ronzio
Welcome to Organize Chaos. On this daily show, get candid advice from the host and CEO of Trainual, Chris Ronzio, and take a page out of other business leaders' playbooks. We'll get into people, processes, productivity, and how to organize your life around it all. Get daily SMB insight in our short formatted episodes published Monday - Thursday & thought leader interviews every Friday!
We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Alli Webb of Drybar hosted by myself and Jonathan Ronzio.
How did Alli Webb scale Drybar to 150+ locations and a product line that she sold for $255M? We'll dig into this and more during a fireside chat.
Want more? For a full breakdown on this session check out The Manual!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Candy Valentino and Connie S. Falls, hosted by Trainual's Partner Manager, Joe Corcione.
We unpack top tips from one of our favorite business consultants, Candy Valentino! If you ever wanted to learn how to experience more profitability, productivity, and freedom inside your business, this is the session for you. We unpack top tips from one of our favorite business consultants Connie S. Falls! If you ever wanted to learn how to experience more profitability, productivity, and freedom inside your business, this session is for you.
Want more? For a full breakdown on this session check out The Manual!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
The owners word weighs a ton. Or the weight of internal intros. Have you ever heard that phrase before? I first heard it from Basecamp Co-founder, Jason Fried. It's an important lesson for owners and leaders to understand that your comments and opinions carry a certain level of urgency for your employees if context is not handled properly. Share this episode with anyone on your leadership team or in a managerial position!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features singer-songwriter Montell Jordan, hosted Jonathan Ronzio.
Join us for a Live Q&A with the Grammy nominated legend himself, Montell Jordan. We'll talk about what he's been up to lately and the awesome creative campaign we ran with him last year.
Want more? For a full breakdown on this session check out The Manual!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
A throwback reference to The E-Myth by Michael E. Gerber. Would you call yourself the technician, manager, or entrepreneur? As a business owner there is no doubt that you've worn one of these hats at some point. I'll breakdown how I define each in this episode.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
Are you a generalist or a specialist? And which should your business hire? Do different stages of business require a generalist vs. a specialist? All of that, in today's episode.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Lisa Barnett of Little Spoon, hosted Jonathan Ronzio.
How do you stay innovative when marketing your business? And how do you turn customers into passionate, raving fans? In this session, we’ll break down the tactics that Lisa Barnett, co-founder, president and CMO of Little Spoon, used to generate buzz and captivate an audience that keeps coming back for more — baby food, that is. You’ll walk away inspired to apply her mastery to your own business.
Want more? For a full breakdown on this session check out The Manual!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
From the top down, you should be reliable with your work. You want your business's reputation to be known as reliable and you want your employees to be reliable with the work you require from them. As a result, people will come to you because they know you can deliver a result on time. On the contrary, can being the "go-to-person" become a liability? My thoughts in today's episode.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
A restaurant in Arizona offers a meal for $25,000!! Your first thought probably is, who would ever pay that? To my surprise, the restaurant consistently sells this dinner to patrons. Of course, my mind goes to business strategy and being able to charge more for less customers. I'll break down this analogy and maybe you can create the "$25,000 dinner" in your business.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Jason Fried of Basecamp & 37 Signals, hosted by myself.
Delegation is an art form. It starts with hiring — you need to have the right people in the right roles. And once you have that, you need to trust them do their thing. No micromanaging, no red tape — just let them show you what they’ve got! Join us as we dig into how you may be inhibiting your team’s success with co-founder and CEO of Basecamp, Hey, and 37 Signals, Jason Fried.
Want more? For a full breakdown on this session check out The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
No one likes copycats, especially those who are copying your business. Copying the idea that you have worked on for years and put your heart and soul into. There are certainly some legalities to this, as I'll mention in this episode, but it's also a mindset on how to can choose to handle a copycat competitor. I hope this helps if you find yourself in this frustrating situation.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
How to overcome decision paralysis. In this episode, I share some useful tactics around overthinking and decision fatigue.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Mignon Francois of The Cupcake Collection and Natalie Dao of Liquid Death Mountain Water, hosted by Jonathan Ronzio.
There’s a balance between keeping your employees happy at work and making sure that things are getting done the right way. Both of these are key to retaining employees and actually being able to do things at scale. In this panel, meet the people behind two fast-growing companies, and learn how they trained their teams and built long-lasting company culture along the way.
Want more? For a full breakdown on this session check out The Manual!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
Why does Southwest have open seating and other airlines don't? I had an assumption about this and took this question to LinkedIn. The response I got was perfect and I'll share the answer with you in today's episode, but there's also a business lesson we can all take away from why Southwest set up their seating this way.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
2022 was my third year competing in the Trainual IRONMAN 70.3 Indian Wells – La Quinta, near Palm Springs, California. In the most recent race, I competed on a relay team as one of three teammates instead of doing the entire thing myself. This decision came from an epiphany I had, and that epiphany is the perfect metaphor for building your business. And more importantly, building the right team around yourself as the business owner.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Mikita Mikado of PandaDoc, hosted by myself.
So, you have the right people in place, but your processes…? Not so much. And that can cause bottlenecks in your business, making it difficult to hand off tasks and almost impossible to achieve the same results over and over again. In this session, learn how Mikita Mikado, co-founder and CEO of PandaDoc, turned his e-signature SaaS company into a self-sustaining operation thanks to some smart process planning.
Want more? For a full breakdown on this session check out The Manual!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
In 2021, there were 5.4 million new business applications, up almost a million from 2020! The barriers to start a business are lower than ever and technology is more widely available. People young and old are making the shift to entrepreneurship. The question I got asked was, what is my advice for the next generation of entrepreneurs? If you are an aspiring entrepreneur, here are my 5 tips for you!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
It's important to create a culture that celebrates failures as a result of pushing the boundaries. Trying something new. As leaders, it's our job to create a physiologically safe space to give employees the confidence to experiment. I also believe their are two types of failures in a business, experimental and performance failures. I'll go into more detail on each these in today's episode.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Caitlin Crosby of The Giving Keys, hosted by Jonathan Ronzio.
If you don’t stand for something, you’ll fall for anything. Heard that one before? Well, the same goes for your business. A clear and heartfelt mission is what makes people believe in your product or service — and that’s exactly what Caitlin and her team have developed at The Giving Keys. Listen as we unpack their brand story and dig into how Caitlin’s personal brand is fueling growth for the business, too.
Want more? For a full breakdown on this session check out The Manual!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
How to create culture of autonomy and self discovery for your employees. And how this becomes increasingly more difficult in a remote work setting. This clip is from Chris' guest appearance on the New World of Work podcast with Ryhs Black. You can listen to the full conversation on the New World of Work podcast, in the episode titled How to develop processes that work for your team with Chris Ronzio, founder and CEO of Trainual.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
What if I told you that process documentation could be the missing link in helping your business reach high-growth potential. While I may be biased because of how strongly I believe in this: wink-wink, Trainual, I truly believe there is a strong correlation between businesses who prioritize process documentation and their growth potential. I'll explain 4 reasons why process documentation leads to more revenue in this episode.
If you want to check out the full report you can find it here. Trainual's 2023 State of Small Business Knowledge & Training Report
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
This episode's all about how to make your business investable. Troy is the managing director of MATH Venture Partners, which happens to be one of Trainual's investors. He sits on the Trainual board of directors and he's been a great friend, advisor and mentor for us over the last few years. So, we get into the story of how we built Trainual, how we met, and Troy's background before we ever intersected. He was a serial entrepreneur, one of the founders of Sure Payroll, which is the first online payroll company in the U.S. and he teaches entrepreneurship over at Northwestern University's Kellogg School of Business. He's on the board of the Chicagoland Entrepreneurial Center and the board of a bunch of other companies that he's invested in over the years.
So, what I love about this episode, if you have ever considered raising money, raising venture capital for your business, this is the hour of content to listen to, or even less than an hour. We packed so much into this conversation about whether or not your business can grow at the trajectory to be investable, about what you should do to formulate your pitch and make sure you've got the right metrics to be investible by an investor, about the types of investors you should look for. Should they be active? Should they be passive? How frequently should we be checking in with these people? And then why would you raise money and what is it supposed to do in your business?
So from start to finish, we talked about Troy's journey getting into investing, and then we broke down the details of how you can do this for your business. So, this is a great episode to share with anyone that's interested in raising money for their business, and if you are growing a company that could take investment, please listen to this.
Educational content from Troy and MATH Ventures about raising capital. Check it out!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
We sponsor a lot of events here at Trainual. It can be a really affective brand awareness play and become an acquisition channel for your business. Recently, we had a sponsorship spot and booth at the EntreLeadership event out in Nashville, TN. It was an extremely positive sponsorship for us. Here are my top tips we learned from this event sponsorship, so you can build this marketing channel for your own company.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
From the years of consulting and his business experience, Chris Ronzio wrote: “100 Hacks to Improve your Business,” covering topics to improve your lifestyle, personal productivity, marketing, sales, finance, and much more. This segment includes tips #91 -100.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
How long should it take to onboard and train a new employee until they reach full productivity? Well, it probably depends on who you ask. In fact, our 2023 State of Small Business Report found that High level leaders are 3x more likely to think that onboarding and training only takes a week compared to low level leaders. I think it's closer to 90 days. So how come there is such a disconnect? Some leaders say 1 week, while others say 30, 60, 90 plus days is more realistic. Let's dig into it in today's episode.
If you want to check out the full report you can find it here. Trainual's 2023 State of Small Business Knowledge & Training ReportWatch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
Monthly, quarterly, and yearly forecasting is important for every type of business. Without it, it can be difficult to navigate and gauge the trajectory of your goals, both strategically and financially. Before you get into a forecasting session with your team, here are 3 tips to prepare for business forecasting. This clip is a best of highlight from December, 2022. You can listen to the entire conversation in the episode titled Finance Follows Strategy: Annual Forecasting With Drew Romney.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
Is it possible to have an unlimited marketing budget? I asked Trainual's Director of Finance, Drew Romney how a business can unlock unlimited marketing spend. This clip is a best of highlight from December, 2022. You can listen to the entire conversation in the episode titled Finance Follows Strategy: Annual Forecasting With Drew Romney.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
This episode is all about People Operations for SMBs and the four stages of growing your People Ops team.
Now, maybe that just starts with you as the founder, but as you grow a business, you then start to lean on other people. Maybe it's an office manager, an assistant, a director of operations, somebody that helps you wrap your arms around the structure of the business and train the new people that are coming in. As your business grows more, maybe you bring on that first HR person or People Operations person, and then eventually they build out their team with all the different functions.
This was a really fun conversation where we dug into the three different people, four, including me, who have held those roles so far at Trainual over the last four or five years. We broke down each stage, the things that we were good at, the things that we were not so good at, and the things that maybe you should be thinking about in your business as you grow to develop an incredible employee experience. Enjoy, dig in and hear our story for how we've grown People Ops at Trainual.
Shoutout to Sasha Robinson, Chelsey Krisay, and Marlowe Everett for jumping on the podcast to discuss all thing people ops with me!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
How to make fans out of your rejected candidates. It sound counterintuitive, right? Why would someone still love your business after getting rejected for the position? You'd be surprised at how an incredible interview process, treating candidates the right way, and giving them constructive feedback can leave a positive impact on everyone that applies. That lasting impression can come back to benefit your business even if you didn't hire them. With our incredible recruiting and interview team, we've seen this happen with our candidates, time and time again. I'll break it down in this episode.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
What should be top of mind for you starting the new year? I say, PTO! Everyone loves time off. Right? In order to maintain priorities and a work life balance throughout the year, I think you should be scheduling your PTO sooner rather than later. In this episode, I'll explain why I think everyone in your company should schedule out all their PTO in January.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
I think there is a huge correlation between process documentation and burnout. How a lack of SOPs can result in burnout and this feeling of "spinning your wheels" without improving. I talked about this topic on The New World Of Work Podcast where I was asked the question by Rhys Black. You can listen to the full conversation of my guest appearance on the New World of Work podcast, in the episode titled How to develop processes that work for your team with Chris Ronzio, founder and CEO of Trainual.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
Marketing is a rapidly changing landscape. Your business needs to nail the fundamentals and stay up to speed on the latest trends. Today's episode is part 4 of 4 showcasing my livestream conversation with the HubSpot legend, Dan Tyre. Get practical tips to navigate this constantly changing landscape, common pitfalls to avoid, and which strategies your business should be focusing on in 2022 and beyond!
Don't miss your chance to enter the Organize Chaos end-of-year GIVEAWAY! Enter HERE.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
Marketing is a rapidly changing landscape. Your business needs to nail the fundamentals and stay up to speed on the latest trends. Today's episode is part 3 of 4 showcasing my livestream conversation with the HubSpot legend, Dan Tyre. Get practical tips to navigate this constantly changing landscape, common pitfalls to avoid, and which strategies your business should be focusing on in 2022 and beyond!
Don't miss your chance to enter the Organize Chaos end-of-year GIVEAWAY! Enter HERE.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features marketing mastermind Seth Godin, hosted by myself and Jonathan Ronzio.
Seth Godin. No intro needed. But hey, let’s do it anyway. Seth’s the mastermind behind 20 best-selling books like “Tribes” and “Purple Cow,” and he’s created the altMBA, a 31-day online workshop designed for high-performing individuals who want to level up and lead. He’s also written ebooks, given TED talks, and pioneered ethical online direct marketing, which is now a $30B a year industry. Because of his influential work, Seth is a part of the Guerrilla Marketing Hall of Fame, the Direct Marketing Hall of Fame, AND the Marketing Hall of Fame. He’s known around the world as a marketing master and we want to take a deep dive into his story.
Don't miss your chance to enter the Organize Chaos end-of-year GIVEAWAY! Enter HERE.
Want more? For a full breakdown on this session check outThe Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
Marketing is a rapidly changing landscape. Your business needs to nail the fundamentals and stay up to speed on the latest trends. Today's episode is part 2 of 4 showcasing my livestream conversation with the HubSpot legend, Dan Tyre. Get practical tips to navigate this constantly changing landscape, common pitfalls to avoid, and which strategies your business should be focusing on in 2022 and beyond!
Don't miss your chance to enter the Organize Chaos end-of-year GIVEAWAY! Enter HERE.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
Marketing is a rapidly changing landscape. Your business needs to nail the fundamentals and stay up to speed on the latest trends. Today's episode is part 1 of 4 showcasing my livestream conversation with the HubSpot legend, Dan Tyre. Get practical tips to navigate this constantly changing landscape, common pitfalls to avoid, and which strategies your business should be focusing on in 2022 and beyond!
Don't miss your chance to enter the Organize Chaos end-of-year GIVEAWAY! Enter HERE.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
We've formatted our epic Playbook 2022 sessions for the podcast so you can take them on the go wherever you are. This episode features Allyson & Wes Felix of Saysh, hosted by myself and Jonathan Ronzio.
From the track to the board room, this brother and sister duo know how to strike gold. And over here at Trainual, we believe that how you train in life is how you run your business. Hear how Allyson and Wes Felix have made the transition from athletes to business owners at Saysh, a lifestyle sneaker brand designed for and by women.
Don't miss your chance to enter the Organize Chaos end-of-year GIVEAWAY! Enter HERE.
Want more? For a full breakdown on this session check out The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
This is one of my favorite times of the year because you get the chance to reflect on what you've done this year and your future plans. In this episode, I'll be sharing my two tips for kicking off the new year with your team. How to write a "Letter from the CEO" to share your yearly reflections with the company and how to structure a yearly kickoff all-hands meeting.
Don't miss your chance to enter the Organize Chaos end-of-year GIVEAWAY! Enter HERE.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
Hey, everyone! We are running an end-of-the-year giveaway, where you could win a $100 gift card to theTrainual swag shop!
All you have to do is go to trainual.com/ocsurvey, enter your email - that’s how we will notify you if you’ve won - and answer a few questions about the show.
All of the questions are centered around you, your listening experience. It’s the perfect opportunity to provide feedback on what you want more of on the show. I’ll be reading every response.
That’s it! Again, go to trainual.com/ocsurvey and we will contact the winner on December, 23rd 2022 via email.
Thanks for participating and I look forward to building the best possible show for you all as we head into 2023.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
Did you know Wrigley's originally sold soap and baking soda? In the baking soda, they included free gum. Eventually, they realized people were more interested in the gum. Now it's the chewing gum giant we know of today. If you haven't got the hint yet for how this translates to your business, click play and I'll explain.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
If you are growing a company or just starting, how do you know how much you should should be paying yourself? Maybe it's very little or nothing at all. I run through a few different scenarios that you may find yourself in and how it will affect the amount of money you pay yourself.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
Business owners and entrepreneurs are quick to make excuses for why they can't document the processes in their businesses. In this video, Lisa González and I debunk the three most common process myths.
This November highlight comes from my conversation with Lisa González. She's a speaker, author, a process fanatic, EOS implementer, and the co-author of the book, 'Process!'
Listen to our full conversation in the episode titled, Process Will Set You Free // With EOS Implementer, Lisa González.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
This "Best of Moment" comes from my livestream chat with Jonathan Ronzio, where we went back and forth about some of our favorite takeaways from Playbook 2022. During Playbook, I got the chance to interview Jason Fried, author of REWORK. This book and Jason had such a profound impact on the way I think about running my business. Hear why in this episode and then go pick up a copy of this book!!
Listen to the full Playbook 2022 recap in the episode titled, Biggest Takeaways & Behind The Scenes Of Playbook 2022 // With Trainual CMO, Jonathan Ronzio.
This audio is from an Organize Chaos live. If you ever have a burning question for me that you want answered on the podcast, message me on LinkedIn. And if you don't want to miss our next Organize Chaos live stream, follow me for future updates.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
--- Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm talking with Trainual's Director of Finance, Drew Romney. This episode is about structuring your annual forecasting and why finance follows strategy.
The holiday music is playing when you walk through the retail stores, and that means it's time for strategic planning and forecasting. So as we approach the end of this year, I thought what better conversation to start to surface than one about how we do forecasting inside our business.
So I invited our director of finance, Drew Romney, onto the show. We talked through how Trainual does forecasting, how you should think about forecasting in your business, what metrics and numbers you need to have in order to do the forecasting exercise, and how to communicate it to your team. So if you are thinking about forecasting, about budgeting, about your numbers for next year, then you're going to get a lot out of this conversation.
This audio is from an Organize Chaos live. If you ever have a burning question for me that you want answered on the podcast, message me on LinkedIn. And if you don't want to miss our next Organize Chaos live stream, follow me for future updates.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Productivity paranoia? Let’s call it what it is: Lack of trust and autonomy. I think this increased paranoia from managers and boss' really stems from a lack of trust, autonomy, and clear exceptions, not a remote work environment. Let me explain in today's episode.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
There's something about doing challenging things, you come to realize that the hardest part is often just starting. That is what running has taught me, along with some other lessons and how I've applied them in my business. Take a listen on your next run!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm speaking with Lisa González. This is almost a little meta because her playbook or her book is called 'Process! How Discipline and Consistency Will Set You and Your Business Free.'Like mine, hers is all about creating a playbook for your business. And so a page from Lisa's playbook is a book about playbooks, like my book about playbooks. So this one's fun!
You're going to like this if you like anything about process and operations. Just hearing Lisa's story, how she grew up in an entrepreneurial family, how she became the EOS implementer that she is now, how she got involved with the community and co-authored this book was awesome. We loved talking about it and having this banter around process.
After applying all of the EOS principles in her companies and intersecting with Gino Wickman, reading 'Traction,' EOS had made such a profound impact on her businesses that she wanted to share her expertise and process with other growth-minded companies.
Today she's a speaker, an author, a process fanatic, and she's, like I mentioned, the co-author of this book, 'Process!' So dive in, dig in, take some notes and I hope it helps you better document your processes.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
What is the appropriate amount of notice an employee should give before they leave? 2 weeks, 1 month, 8 months!?! 8 months might sound rare, but I actually received an 8 month heads up from one of our senior leaders on the team. Super generous! It got me thinking, what is the right amount of notice and what should this transition out of your company look like?
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
A happy workday is a themed workday. Over the past couple of years I've continued to refine my calendar. The result has been putting a theme to each day. Here's how I break down my week and how you can implement this strategy into your work.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, Jonathan Ronzio joined me for a live discussion on recapping our incredible, annual small business event, Playbook. So this year, Playbook 2022 was epic! We had something like 5,000 virtual people registered and this was the third year we've put the event on. So, as always, we put together incredible speakers and this lineup consisted of marketing guru Seth Godin, Allyson and Wes Felix of Saysh, Montell Jordan, and tons, and tons more!
In this conversation we casually break it down, talk about the behind the scenes and biggest takeaways from those speakers. All from the perspective of the hosts of the event, which was my brother, Jonathan and I. For those of you who don't already know, Jonathan Ronzio is Trainual's CMO. So the two of us were lucky enough to be on stage together, having a lot of fun, talking to some incredible guests. Now we're going to break it down for all of you here in this podcast.
Watch the full Playbook 2022 Sessions.
This audio is from an Organize Chaos live Q&A. If you ever have a burning question for me that you want answered on the podcast, message me on LinkedIn. And if you don't want to miss our next Organize Chaos live stream, follow me for future updates.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Chris joined Jason Marc Campbell on the Selling With love Podcast, formally know as the Mindvalley's Super Humans at Work podcast, for an insightful conversation. Stick around to the end of clip because Chris answers this fantastic question from Jason, Can The Secret Sauce To Your Role or Business be documented? The audio is just a taste of their conversation, so be sure to check out the full episode on Selling With Love Podcast.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Goal setting is one of my favorite topics. A common rebuttal I hear is that setting big goals for your business comes at the expense of your personal goals. I call bull **! Here's how I approach goal setting and break them down in to manageable chunks.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Where does empathy fit into your business? I take you through a firsthand story about empathy during my video production company. It left a lasting impact on me. You need to realize that your perspective as an owner is probably coming from a much different place than a new employee or someone just starting their career. Empathy isn't learned overnight, but think about how you can start seeing the different perspectives or point of views in your business. Practical tips to do that in today's episode.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
From the years of consulting and his business experience, Chris Ronzio wrote: “100 Hacks to Improve your Business,” covering topics to improve your lifestyle, personal productivity, marketing, sales, finance, and much more. This segment includes tips #81 - 90.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm talking with Diane Primo. This episode is all about why a purpose-driven business matters, what is a purpose-driven business, and how to make your company more purpose-driven internally and externally. So if you're thinking about purpose and mission and vision, this is a great episode to really unpack what those terms are all about.
Diane Primo is the CEO of the Purpose Brand Agency, which is an award-winning Chicago-based public relations, branding, and digital marketing firm. Diane's focus on impact marketing stems from the belief that brands must be relevant, they must be purpose-driven, and must be committed to consumers if they want to be successful today. She's got a new book out, and the book is called Adapt: Scaling Purpose in a Divisive World, which provides a framework that A-D-A-P-T to understand corporate purpose and a way to build a more resilient, adaptable business with insights from some huge Fortune 500 brands, which she gets into in this podcast.
Like I said, if you're thinking about purpose and you want to learn how to put it to work in your business to make a longer term, more sustainable business that inspires and motivates your people and your customers, this is a great conversation. I hope you enjoy it.
Read ADAPT: Scaling Purpose in a Divisive World.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Learning the skill of storytelling is paramount to build brand, be persuasive, and ultimately market your business. Jason Harris, the CEO of Mekanism and best-selling author of The Soulful Art of Persuasion, explains how anyone can become a great storyteller. This highlight is from the episode titled: Moving Beyond A Transactional Mindset | The Soulful Art Of Persuasion // Jason Harris.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Another clip from the Patrick Campbell episode. Communication is everything when telling both new and current customers a price increase is coming down the line. Patrick explains why communication is important and give us the PERFECT email template to notify customers with. TAKE NOTES on this one!! Listen to the entire conversation on the episode titled: Recession Pricing Strategies // ProfitWell Founder & CEO, Patrick Campbell.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Today's highlight comes from Chris' epic livestream discussion with Patrick Campbell, the Founder and CEO of ProfitWell. This topic is super timely with all the macro-economic changes our markets are facing. Patrick gives his thoughts on pricing strategy in our current recessionary state. Listen to the entire conversation on the episode titled: Recession Pricing Strategies // ProfitWell Founder & CEO, Patrick Campbell.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Didn't catch all 20 episodes from this past month, no problem! This week we are highlighting some of the top Organize Chaos value bombs from episodes published in October, 2022. Today's highlight is about unlocking success with inbound sales in 2022. The key, HELP, don't SELL. This highlight is from Chris' conversation with HubSpot executive Dan Tyre. Listen to the entire conversation on the episode titled: Perfecting Inbound Sales With HubSpot Executive, Dan Tyre.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm talking with Dan Pupius. This episode's all about monitoring employee productivity and wellness in remote work.
Dan Pupius is the founder and CEO of Range, a workplace collaboration tool for hybrid and remote teams. Prior to founding Range, Dan ran engineering over at Medium. If you've heard of Medium, the blog post website, he ran the engineering team there. Before that, he was a staff software engineer at Google, so a really smart guy. He left those opportunities to start Range, a tool of his own, which is specifically designed for maintaining connectedness and employee wellbeing for all of our remote teams.
These days where so many people are logging in remotely, when we only see people for a few minutes here and there on our video chats and Zoom calls, this software, this effort from Dan and his team is to try to keep people connected. To keep your teams mentally healthy. We dig into this conversation of what you should be looking for to keep your employees engaged, maintain productivity, and how to prioritize employee wellness in our remote teams.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
This might sound counterintuitive, but one of the top priorities for a founder or leader in the company is to TAKE VACATIONS! You heard that right. I believe it's vital to take time to recharge, reflect, and disconnect from the day to day. Ultimately, it's sets a great example for your employees, that's is not just okay to take time off, but encouraged.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
You've got this great business idea and plan, but you want feedback. That requires you to share it. You may ask yourself, do I need an NDA "Non-Disclosure Agreement" so someone doesn't steal my idea? The short answer, no. I'll explain in today's episode.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Think back to those days or moments when you felt super productive. Where were you? Did you block out distractions? How did you set up your time so you could be the most productive? Last quarter we tried out a company wide "quiet week," no required internal meetings for a whole week. To give our teams a chance to catch up, recharge, experiment, or plan for the next quarter. It was a huge success. Hear more about in today's episode and let me know if you try this at your company.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
I read this LinkedIn post talking how the interview process is too long and is filled with unnecessary steps. It got me thinking, what should the ideal interview look like? There are different factors that impact how a business executes interviews. Here's what to avoid and what you should do.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode I'm talking with best-selling author of The Soulful Art of Persuasion, Jason Harris. This episode is all about moving beyond a transactional mindset. Jason Harris is the co-founder and CEO of award-winning creative advertising agency, Mekanism. He's the co-founder of The Creative Alliance and author of the national bestseller, The Soulful Art of Persuasion. Harris works closely with brands through a blend of creativity and performance and he calls this approach Soul Plus science, working with iconic brands like Peloton, Ben and Jerry's, Jose Cuervo, Alaska Airlines, Charles Schwab and OkCupid, among others.
So what we get into in this episode is really the art of storytelling and the art of persuasion, what he calls soulful persuasion, but really what it is long term brand building with your target customer. Rather than just focusing on these short-term transactional sales, which maybe you'd think would be the default in scaling a business to the size that some of his clients have, it's really about long-term thinking.
How do you continue to pour in and invest in nurturing your target customer to eventually persuade them to want to work with you? So there's a hint of marketing throughout this whole thing, but really we're talking about human psyche, persuasion, storytelling. So dig in, take a listen and see how it applies to your business.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Have you seen the dramatized series called "We Crashed"? It's about Adam Neumann and the rise and fall of We Work. I loved it! So much of the entrepreneurial journey was wrapped up in this series. Here are 10 takeaways or lessons I pulled from the show.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
I get it, the details of running a business can be draining. Now try documenting your detailed operations and processes. It's a lot! I got asked this great question on The Club Capital podcast about how business owners struggle with documenting the details. Ultimately, the details will set you free! Check out my response in today's episode. Listen to the full conversation where this audio came from here.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
My 3 step framework for businesses and department levels to build out their strategic planning both annually and quarterly. This audio is from a guest appearance on the Scale Up Show, hosted by Ryan Staley. Check out the full conversation here.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
If you haven't caught on yet, I love putting out straight to the point practical business advice for my listeners. Something you can consume in a matter of minutes and put it into action. Here are 5 different thoughts on topics if been sharing on my LinkedIn, ranging from business leadership, work life balance, to finance. Jump in and let me know which one resonates with you the most!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In Today's episode I'm talking with Patrick Campbell, founder & CEO of ProfitWell. Today's conversation is going to be all about pricing, particularly, how you price your product during this kind of recessionary environment that we're in.
We'll talk about whether or not we're actually in a recession. We're going to have a specific emphasis on SaaS products, software as a service, because Patrick specializes in that, but if you're not in SaaS, there will be tons of applications, gems, takeaways that you can apply to your business. This conversation is value packed, like Patricks framework for communicating pricing changes to your customers and how frequently you should be making those price adjustments.
ProfitWell was recently acquired by Paddle and we'll talk about the acquisition in this episode too. So what does ProfitWell do? It is a software for helping subscription companies with their monetization and retention strategies. We've been using it for years and years and years. In fact, I have ProfitWell t-shirts that I still wear all the time. I feel like it's almost a t-shirt of my own company because I just look at my ProfitWell dashboards and metrics all the time. It feels like an internal tool. That's how much I love ProfitWell. Prior to ProfitWell, Patrick led strategic initiatives for Boston-based Gemvara and he was an economist at Google and with the US Intelligence Community. So super smart guy. Patrick, so glad to have you here.
This conversation was recorded during one of our Organize Chaos Livestreams. Follow me on LinkedIn so you don't miss announcements for our next livestream!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
If a particular cost in your business was free, what would you differently? An amazing exercise to find your competitive advantage. I share an example from my video production business and walk you through this exercise. Would love to hear what you all come up with. Reach out to me on LinkedIn!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Layoff & Hiring Freeze headlines are creeping into the news and our social media. How are these headlines impacting your employees? What assumptions are they making about the health of your business? The best thing you can do is over communicate and be transparent with your team about these unnerving topics. I'll explain how and why you should do this sooner than later. And the difference between layoff's and a hiring freeze.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
We have pink stuffed elephants in our meetings and office spaces. Why? Well, listen and find out!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
The Great Resignation is now the Great Return! New statistics say a handful of employees who switched jobs during the pandemic are not satisfied with their new companies. Some are trying to return to their old employers, because they realized the grass wasn't greener. While I don't think this big "return" will be likely, there is one scenario where I would be open to a "return" employee myself.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In today's episode, I'm talking with HubSpot Executive, Dan Tyre. This episode is all about perfecting your inbound sales to strengthen your companies future. This conversation is from one of our live sessions during Trainual's annual event, Playbook 2022.
If you listen to my podcast, Organize Chaos, then you know I love every chance I get to talk with Dan Tyre. So we're bringing him back for another episode. I read once that you can never read the same book twice because each time you read it, you're a different person and so you receive it differently and you learn different things. And I think the same goes with interviews. So some of you may have heard Dan and I talk before, but every time we talk there will be new nuggets of wisdom, there'll be new questions, there'll be new stories that Dan tells. You can already see his energy in the chat. This guy's infectious. So let's talk about Dan, 15 year veteran of HubSpot.
He was the first salesperson. He's expanded the sales through management and training the whole sales team. And he coined the term 'schmarketing,' which we talked about the first time I interviewed him. He's also the co-author of the book Inbound Organization. Awesome book, check that out. How to Build and Strengthen Your Company's Future.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
How to create a money making machine with your revenue, overcoming the fear of delegating, and reducing sales friction. The last episode of Playbook 2022 highlights comes from the sessions with Wealth Habits author, Candy Valentino, systems expert, Connie S. Falls, and PandaDoc CEO, Mikita Mikado. If you want to watch these full sessions, head over to Trainual's Youtube channel and look for the Playbook 2022 playlist.
Watch the full Playbook 2022 sessions mentioned in this episode HERE!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Day number 3 of Playbook highlights comes to you from the Co-founder of Little Spoon, Lisa Barnett, marketing mastermind Seth Godin, and Grammy nominated multi-platinum recording artist, Montell Jordan. Listen in on these candid conversations about the power of brand community and the most influential book of Seth's career. If you want to watch these full sessions, head over to Trainual's Youtube channel and look for the Playbook 2022 playlist.
Watch the full Playbook 2022 sessions mentioned in this episode HERE!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Today we are featuring Playbook 2022 highlights from the sessions with Mignon Francois, Founder & CEO of The Cupcake Collection, Natalie Dao, Director of People at Liquid Death Mountain Water, and last but not least, Jason Fried, Author of Rework and co-founder of Basecamp & 37 Signals. These sounds bites cover everything from the power of building a culture of kindness and why the owner's word weighs a ton. If you want to watch these full sessions, head over to Trainual's Youtube channel and look for the Playbook 2022 playlist.
Watch the full Playbook 2022 sessions mentioned in this episode HERE!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
This week we are sharing some of the top highlights from Trainual's annual event, Playbook 2022. In today's episode, you will hear from Allyson & Wes Felix, brother & sister duo who started Saysh, a shoe company made by women, for women. And then the Founder of The Giving Keys, Caitlin Crosby, who speaks on leadership and having the self awareness to pivot branding and messaging. If you want to watch these full sessions, head over to Trainual's Youtube channel and look for the Playbook 2022 playlist.
Watch the full Playbook 2022 sessions mentioned in this episode HERE!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
This episode's all about a roundtable discussion talking about unique ways to leverage training in your business and how to implement new software in your business, which surprisingly is something that a lot of people fail at. You would be surprised to hear the stat. Erin Mathie is on a mission to create and document the processes that small businesses need to scale, hire, and train their teams. Her grit and love for systems led her to sell her first business and found Business Made Simple, her consultancy, in 2013. She's a serial entrepreneur, having worked with hundreds of small businesses worldwide. She's a member of our Process People community and a Trainual-certified consultant.
So I always love these roundtable conversations where we get other operators out there in the world coming on to give tips and just spitball ideas with me about how you can improve your businesses. So in this one, we talk about really unique ways that you can leverage training for training your customers, training your vendors, training volunteers, training guests at your house even. So training exists more than just inside our businesses. And we'll talk about a proactive approach that you can take to really fine-tuning those experiences and saving yourself a lot of inbound confusion.
And then we get into how to roll out software in your business. So if you've signed up for a software before, I'm sure you have dozens or hundreds of times, you know that not all of them succeed. So we dig into why that is and we recommend from both of our points of view how you can make sure that you have someone championing this and make sure that you're working closely with the company, or make sure that you find someone on the outside to help you make it a success. So dig in, enjoy this conversation, and we'll see you over there.
Check out the 'Software Rollout' template in Trainual.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Cash is KING! We've all heard the saying. And how you manage cash in a good market is how manage it in a down market. I wanted to brainstorm some cash flow hacks for all the SMBs out there, because I know a looming recession is top of mind. Get prepared now and start thinking of creative ways to improve your cash flow so you can be better insulated for wherever the market goes. DM me your own ideas on LinkedIn, would love to hear from you!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Developing leaders internally vs. bringing in outside experts to lead your teams. Both are necessary for different reasons. Here's how I think about it.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Topics, Subject, Categories, Sub-topics. The lingo can be confusing for business documentation. Here's how I structure Subject & Topic Levels. Hopefully it can help you as you build out your business playbook. The audio is from the August, 2022 Process People Virtual Meetup.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Entrepreneurship, building a business, it takes RISKS! And you might be thinking, is now a good time to take risks with a looming recession? I say yes! So what's the biggest risks I've taken in business? And how did they pay off? I shared two examples in this episode. The audio is from the August, 2022 Process People Virtual Meetup.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In today's episode, I'm talking with Luke Owings. This episode is all about investing in leadership and professional development opportunities for your employees. I'm excited to dive into this one, so if you're running a business or working out a business and wondering how much should we invest in our people, how should we think about these expenses? What's the ROI that I would get out of investing in professional development? Nurturing leaders? That is the topic of today's conversation.
Joining me in the discussion is Luke Owings, he's the VP of product over at a company called Abilitie, which is a leadership development company that offers many MBAs virtually and business simulations, which sounds cool! They help senior executives build their leadership skills so we're going to dig into leadership development.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Different team members means different ways of doing things in your business. Use that to your advantage. Test and iterate to find the best way to do things. Once you do that, it's time to standardize those processes. I explain in full detail in today's episode.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
The audio is from the August, 2022 Process People Virtual Meetup. Chris got a fantastic audience question asking about how be the most efficient with your documentation. This is super helpful for anyone who is owning documentation efforts at your business and trying to get the most out of it with the least amount of friction. Or if you are consulting other businesses.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Shoutout to this listener question! What's my mission critical process, system, or technology I use in life? Find out in today's episode.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Apple employees are protesting against their latest remote work policy. As of September 5, 2022, all Apple employees are mandated to be in the office 3 days a week. As the in person vs. remote work debate continues, it's interesting to see massive companies establish policies that we may have never looked at if it wasn't for the pandemic's pressures towards remote work. Here are my thoughts on the debate!
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm talking with Alan Stein, Jr. This episode is all about sustaining your game, both in business and in life.
Alan is an acclaimed basketball performance coach, having spent 15 years working with some of the highest performing athletes on the planet. I'm talking Kevin Durant, LeBron James, Steph Curry, Kobe Bryant, and as a huge basketball fan, I really enjoyed this episode.
So five years ago, he pivoted from that experience in basketball to working with high performing business leaders and teams. And how they can utilize some of the same approaches that he saw these world class athletes using to raise their game and sustain their game. So he has written two books on those topics. Raise Your Game is the first book from 2019, Sustain Your Game came out in 2022. And we dig deep into what it takes to play at a high level in your business. So we talked about managing stress on a daily basis.
We talked about how you can deal with the mediocrity or feeling like you're stagnating in the business, what to do about it, and then how to conquer burnout. So all of this is just his great lessons, great stories in basketball, translated into how they can impact you in life and in business. There were so many takeaways, so many gems and nuggets that I don't want to spoil at all in this intro. But just think like, if he was working with Kobe Bryant and asking him the secrets to life and the secrets to performance.
If he was coaching a 15 year old Kevin Durant, who is now a multi hundred millionaire, multi gold medalist kind of athlete. What kind of takeaways might he have to share with you? Well, this episode is jam packed with those takeaways. So listen in and hear Alan Stein Jr's takes on life, on performance, on business, and a little bit on basketball. Enjoy!
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
The debates, the social posts, the news headlines, all charged up about the new buzz word, "Quiet Quitting." In my mind, quiet quitting does not equal work life balance. And if you are having employees quietly quit, maybe that's a sign to look at your company culture. Here are my thoughts... maybe more like a rant! What are your thoughts? Message me on LinkedIn!
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In the past couple of months, my team and I have been discussing title leveling across the company. One of the differentiators that kept coming up is the meetings that each of those people have to participate in. That got me thinking about doing a podcast episode to discuss how we organize meetings at Trainual so you can build routine and structure with meetings in your business. Here is my cadence...
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
If you've found yourself feeling overextended and the commitments piling up, you know it becomes tough manage. An important lesson I've learned through facing this exact feeling, learn to say no. But what about when you already made the commitment? How do you back out of them gracefully? How to determine which commitments you should drop or future ones that get a no? How to pivot commitments with clients? Whether you're the business owner or the employee this a valuable lesson for everyone.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Check out this awesome value drop from Chris on his appearance on the Lead To Growth Podcast. Any company can scale quickly, but the ones with great culture will endure. Long term scalability is built on culture, not the ability to scale quick and burn out faster. You can listen to the entire interview on the Lead To Growth podcast, hosted by Christopher McCoy.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Our last highlight of the week is all about philanthropic giving and how baking giving into your business model can create a unique alignment with your customers. This clip is from an amazing conversation with the CEO of 1% For The Planet, Kate Williams. Be sure to head back in the Organize Chaos catalogue and catch the full chat with Chris and Kate in the episode titled: Why Philanthropic Giving Is A Business Advantage. Listen to the episode HERE!
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Highlight number three this week comes from the episode titled Creating A Sense Of Belonging In The Workplace with Dr. Steve Yacovelli. This clip is all about inclusive language and how it can have a huge impact on creating a culture of belonging at your business. Listen to the entire conversation HERE!
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm talking with Scott Friesen. This episode is all about maximizing your workday so you can increase productivity and reduce distractions.
Scott is from Simpletivity Training and has a YouTube channel with hundreds of thousands of subscribers and videos with over a million views each all about productivity.
Through Scott's speaking, his keynotes, his workshops, and the videos online, he's become a renowned productivity expert. And so in this interview, we dig pretty deep into the task management system he recommends, how you can be sure you get your most important things done in a day, how to organize your day and your week around your biggest priorities, some book recommendations, some software recommendations, and frankly, I just had a blast because I love talking about productivity and efficiency. So if you've ever wanted to squeeze more time into your day, or if you've ever ended the day thinking, "Why didn't I get enough done today?" This episode is for you.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Continuing our week of highlights from the month of August, today's comes from the episode with Eric Youngstrom, the CEO of Onramp Funds. Chris and Eric chat about the different types of funding businesses can leverage, including when to bring on partners with venture capital funding. Listen to their entire conversation on the episode titled: Grow An E-Commerce Business With Working Capital. Listen to the conversation HERE!
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Didn't catch all 20 episodes from this past month, no problem! This week we are highlighting some of the top Organize Chaos value bombs from episodes published in August, 2022. Today's highlight is about how to fairly pay global employees, from Chris' conversation with Tony Jamous, The CEO & co-founder of Oyster. Listen to the entire conversation on the episode titled: Tackling Global Inequality With Remote Work. Click to listen HERE!
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Watch video highlights on Youtube here.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm talking with Jason Feifer. This episode's all about building for tomorrow and why embracing change is essential for growth in business or any area of your life.
Jason's the editor-in-chief of Entrepreneur Magazine and the author of the book Build for Tomorrow, which is in bookstores on Sept. 6th. He's also the host of two podcasts. One's called Build for Tomorrow as well, which is all about why modern concerns aren't actually that scary. Then he's got Problem Solvers, which is about unexpected problems that entrepreneurs are solving in their businesses. Prior to Entrepreneur, Jason worked as an editor at Men's Health, Fast Company, Maxim, and Boston magazine, and he's been writing about business and technology for years in Washington Post, Slate, New York, and others.
I just love this conversation with Jason. He was a guest at Playbook, our annual event, back in 2020, when so much in the world was changing. He was just getting started with this book at the time, so we got to follow up 18 months later on what he's doing, how the world has changed and evolved, and his book, which is now out this week, so you'll get to hear a lot about change.
Change is one of those topics that, as businesses, you deal with whether you want to or not. There's change of rolling out new policies and processes. There's new products that get rolled out. There's change for your customers. There's change for your employees, the market's changing, so how do you navigate that all? Well, Jason talks about his four step process and makes it very practical for you to go through. He also shows how you can use history to kind of calm your jets when you get nervous about things that are going on present day. So take a listen, I know you'll love this one.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Read Jason's new book Build For Tomorrow.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In the recent weeks you've probably heard the uproar of comments on Malcolm Gladwell's criticism of remote work. I disagree with the majority of his statements, but I do however agree on one aspect. Business leaders inability to effectively communicate the advantages of being a remote or an in person company. And effectively communicating anything that needs to be implemented for that matter. Regardless if you are a remote or in person business, you have to clearly explain why it's the best scenario for your work culture. To me, it's a person by person and business by business decision. You can't make blanket statements.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
We can't control our markets, but we can set our businesses up to be better insulated during turbulent times. Here's one incredible tip I learned from a recent meeting with our board members. Right now, businesses should focus on quality customers over quantity of customers. Here's why...
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
The following audio is from Chris' guest appearance on The Remotely We Are One podcast. Chris reflects back on the transition to remote work at Trainual, largely driven by the pandemic, and how this global shift to remote impacted the Trainual business model. Check out the full conversation on The Remotely We Are One podcast.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
A good problem... Is there such a thing in business?! Well depending how you look at it, YES! It's called growing too fast. How to handle it? I'll explain in today's episode.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
This audio is from an Organize Chaos live Q&A. If you ever have a burning question for me that you want answered on the podcast, message me on LinkedIn. And if you don't want to miss our next Organize Chaos live stream, follow me for future updates.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm talking with Kate Williams. This episode's all about the importance of philanthropic alignment with your customers. Kate is the CEO of 1% for the Planet, which is a global movement that inspires action and commitment so that our planet and future generations thrive.
Kate's led significant growth in this community's scale and impact as well as some deep work on best practices for implementing these high-impact growth strategies, growing a network brand and operating as a thriving workplace in an incredible team. I loved this episode because frankly it's different from any episode we've ever done here on Organize Chaos. It's talking about how we can use what we do for work to drive impact in the world.
Whether you are wanting to make an impact in the environment or some other cause that's near and dear to your heart, Kate walks us through their framework for how to pick a cause, for how to build it into your operational model, how to do it consistently over time and how to get ROI from it so that you can actually market what you're doing and get more customers attracted to your business as a result.
Enjoy this story from Kate Williams, with 1% for the Planet, and all of the giving and ideas that come with it.
Check out the Raise Your Game Show hosted by Alan Stein Jr.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Awesome listener question. What are the challenges of running a consulting business vs. a Saas startup? I've done both! From my experience, they share similarities, but have some key differences. Check it out!
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
This audio is from an Organize Chaos live Q&A. If you ever have a burning question for me that you want answered on the podcast, message me on LinkedIn. And if you don't want to miss our next Organize Chaos live stream, follow me for future updates.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
I get this question a lot on other podcasts, but I had the chance to answer it on one of our Organize Chaos lives. So if you haven't heard this yet, here's some of the backstory on the birth of Trainual.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
This audio is from an Organize Chaos live Q&A. If you ever have a burning question for me that you want answered on the podcast, message me on LinkedIn. And if you don't want to miss our next Organize Chaos live stream, follow me for future updates.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Everyone has different work styles when it comes to organization, but it can be pain when collaborating with an employee who's organization standards aren't on par with your own. You don't want to discredit that person's work, but you also want things to be executed properly. Here's how I would approach this situation.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
This audio is from an Organize Chaos live Q&A. If you ever have a burning question for me that you want answered on the podcast, message me on LinkedIn. And if you don't want to miss our next Organize Chaos live stream, follow me for future updates.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In today's episode, I talk about the benefits of having a knowledge sharing culture. When your workplace encourages and fosters the ability to share information, document it, and learn from others, it benefits every employee's experience at the business. So why not do it? I share the benefits and how we have done it at Trainual. And hopefully you can use these tips to start or expand on you knowledge sharing initiatives.
Want in on the can't miss small business event of the year?! Playbook 2022, Sept 21st & 22nd. 100% Free. All virtual. With guests Seth Godin, Allyson & Wes Felix, Jason Fried & more.Did I mention it's FREE! Register HERE!!
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm talking with Dr. Steve Yacovelli or what he calls himself the 'Gay Leadership Dude'. This episode is all about creating a sense of belonging for your employees. How can companies build the best environment, the best culture, the best workplace, one that people feel like they belong, and that has this authentic sense of inclusivity.
Dr. Steve Yacovelli is a speaker, author, and the owner and principal of TopDog Learning Group. They have nearly 30 years of consultant experience in leadership, change management, diversity, inclusion, and his book, Pride Leadership is one of the first to focus on developing leadership talent, specifically for the LGBTQ+ community and its allies.
We cover topics ranging from corporate rainbow washing, how to avoid performative allyship, navigating inclusive language, employee resource groups, and more. There are so many practical tips from this conversation, like Dr. Steve's framework for building a consciously inclusive culture. Think in, speak up, and act out. Creating an inclusive workplace requires listening, empathy, taking action, and this episode has the insight for you to make it all happen. Take a listen!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
What percentage of your people and resources should be spent on the now vs. innovating for the future of your business? It's a really important question to ask yourself, as the owner or CEO, along with your leadership team. I went through this exercise a few months back with the leadership team at Trainual. Here's what I learned.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Be legendary at what you are doing today! From sports, politics, businesses, or you career, massive reach and progress doesn't just happen without local notoriety first. Here is why you need to hone in on being a local legend in your position, market, industry, or skillset before you can take the next step to bigger and better things.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
How many times have you been on a Zoom call and it's silent? You immediately think... Did the speaker freeze, is it something wrong with my internet, are others hearing anything? The act of fumbling through the silence can create immediate questions and assumptions. Apply that to macro gaps of silence that may happen within your business and you can see why it can become a major issue for your team. In this episode, learn how to combat the silence in your business.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
What does it mean to be a boss? Can you be a boss or leader without one or the other? I feel like when I hear the the word "boss", it feels more of like a reporting relationship. To me, leadership is something I aspire to have. Here is how I break down the two titles. Let me know what you guys think!
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm talking with Eric Youngstrom. This episode is about some of the different ways to fund a business, specifically leveraging working capital to grow e-commerce businesses.
Eric is the Founder and CEO of a company called Onramp Funds out of Austin, Texas. Onramp Funds is an innovative financing platform that's purpose-built for eCommerce entrepreneurs.
When you think about elevating your business, making your business more mature, more sustainable, maybe you think of one of the biggest problems that a lot of small businesses face, which is getting their finances under control. Maybe you've been in a position where you didn't know where your next payroll was going to come from, where you didn't know how to finance the growth strategies that you dreamed up on the whiteboard. In this conversation, we talk about some of those issues and ideas, and how to make sure that the finances in your business are solid, which is something that I know is on a lot of our minds recently.
This recording was from one of our live episodes. If you want to watch the next Organize Chaos live episode, follow Chris Ronzio on LinkedIn for updates!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
When should you actually focus all of your energy on being profitable? Are all businesses profitable from the get-go? Here are my thoughts on what profitability should like for your business and when it should be the main focus.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Keeping an efficient calendar is extremely important in balancing your business and personal life. You may start the year with the best intentions and then find yourself wondering where did all of the events come from. I still have some much to do for the remainder of the year, but my calendar is jam packed. I recently ran into this issue myself. Here's how I approached it. I call it a calendar zoom out.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
The world thought leader gets thrown around a lot in today's world, but hat does it actually mean? When can you start you start calling yourself a thought leader. What's the criteria to be a thought leader? I tackle these questions in today's episode.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
The hardest part about being a boss and how to tell if entrepreneurship is right for you. This audio is from Chris' guest appearance on the How To Keep It Going Podcast hosted by Mari Tautimes. If you want to listen to the full conversation check out the link in the show notes.
The full episode of Chris on The Keep It Going Podcast with Mari Tautimes.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm talking with Tony Jamous. This episode's all about the future of work and how remote, async work can help tackle global inequality.
Tony's the CEO and co-founder of a company called Oyster, which is a global employment platform that aims to remove the barriers of remote work and distributed hiring. Tony grew up in Lebanon, went through the civil war and developed this incredible worldly view where he believed that we should eliminate the bias of hiring across different countries. He did this in his last company, which he took public. And then he set out to build Oyster as a way to empower all of us to hire across country boundaries.
So if you're growing a business and you've thought about tapping into this global workforce and finding people across the world to work for your business, but it just seems too daunting, the infrastructure, the taxes, the payroll, the setting up entities, the HR and compliance issues, that's why their company exists. So we get deep into remote work, which they've been for the last few years. We talk about growth while maintaining your employee wellness. They've grown from 50 to 600 people in the last couple of years. And we get into how COVID affected all of us in this remote world future that we live in. So this episode will dive deep in remote work.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
PTO, sick leave, unexpected absences, it's life! If your business is not planning for these employee absences it can lead to over extending your team, burnout, or even people quitting. I explain a quick tip for building a buffer into your business so can keep things running smoothly while employees are out. AND so you have enough resources to cover those who are out of office.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Success can be a tricky thing for entrepreneurs and business owners. One, success looks deferent for everyone at different stages of your business or life. Two, you can't look at other that are way ahead of you and have that turn into a feeling of inadequacy. In this episode, I share how I approach success. Don't Chase Success, Embrace Success!
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
How go to market with your product is an art form in itself. Learn from my product launch failures so you can bypass the learning curve. And these principals are super relevant for any type of launch you may be working on.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
One big component to securing venture funding is the pitch. I take you through the EXACT pitch deck we used to secure $6.75 Million during Trainual's series A funding. I describe step by step, the slides you need to include in your investor pitch deck so you can seal the deal with venture capital.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Catch an exclusive conversation with Daymond John and I as we chat about goal frameworks and achieving your milestones! We walk you through how to set goals the RIGHT way for long-term success in both your personal and professional life. Whether you want to lose 10 lbs, make your first sale or scale your business, these actionable goal setting secrets will help you get there.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
This week we crossed a milestone in Organize Chaos, publishing 250 episodes!! That it's a lot of content! That got us thinking about some of the amazing guests that have been on the show. So to save you the time scrolling back 250 episodes, this week we're highlighting some the top guest episodes that got the show going from its conception. This conversation is with Alex Judd, founder and CEO of Path For Growth, the top strategies for becoming a better leader at your workplace.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
This week we crossed a milestone in Organize Chaos, publishing 250 episodes!! That it's a lot of content! That got us thinking about some of the amazing guests that have been on the show. So to save you the time scrolling back 250 episodes, this week we're highlighting some the top guest episodes that got the show going from its conception. This conversation is with the author of the E-Myth, Michael E. Gerber, why your business needs process and documentation.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
This week we crossed a milestone in Organize Chaos, publishing 250 episodes!! That it's a lot of content! That got us thinking about some of the amazing guests that have been on the show. So to save you the time scrolling back 250 episodes, this week we're highlighting some the top guest episodes that got the show going from its conception. This conversation is with founder of the world-renowned Entrepreneurs' Organization, Verne Harnish, how to effectively scale your business with process.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
This week we crossed a milestone in Organize Chaos, publishing 250 episodes!! That it's a lot of content! That got us thinking about some of the amazing guests that have been on the show. So to save you the time scrolling back 250 episodes, this week we're highlighting some the top guest episodes that got the show going from its conception. This following conversation is with best selling author René Boer, How to Become a better boss to your entire team.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I'm talking with Tamara Kemper and this episode is all about finding A-players for your business.
Tamara Kemper and her team at The Process Mavens help companies like yours build employee training and operations manuals so they can scale and stay a wonderful place to work. She is a Trainual certified consultant, in fact, one of the first, and I've known Tamara for several years, since the first year of starting Trainual. So we go back and forth, banter a little bit about what it means to have A players in your business. How she and I both measure these things or define these, how we retain people once we realize that they're A players, how we set them up for success.
So this is just a fun conversation about talented people working in our businesses, how to find them, how to keep them, how to foster their growth and I know you'll get a lot of value out of this one. Enjoy!
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Learn more about the Process People Community.
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
An incredibly useful skill for business leaders and top level execs is public speaking. Chris has done a ton of public speaking, webinars, events and he's formed this awesome framework for memorizing a 1 hour speech. Take a listen.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Check out this awesome nugget from Chris' guest appearance on Building a Business That Lasts Podcast with Jay Owen.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Market changes, inflation, supply chain issues, shifts to remote work, a lot is going on in the world right now. You may be feeling these macro pressures, but how should your business be reacting? Listen in as Chris discusses some of these issues with the Process People Community.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Market changes, inflation, supply chain issues, shifts to remote work, a lot is going on in the world right now. You may be feeling these macro pressures, but how should your business be reacting? Listen in as Chris discusses some of these issue with the Process People Community.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I’m talking with Greg Gunther. This episode is all about transforming the current challenges in your business into future opportunities.
Greg's a member of our Process People Community, a Trainual certified consultant, and he's based out in Brisbane, Australia. And we got to chat in this roundtable discussion about all these different macro challenges that are going on in the world, whether it's wars, markets economically not being where they are, inflation, supply challenges, people resigning and changing jobs. All these things can feel like a lot of pressure for our businesses, so how can you react to that pressure and how can you see the silver lining or the opportunity that pressure or these macro challenges creates?
So it's a mindset shift, but we talked through some really specific examples on why some of those things, those challenges have become real opportunities for Greg and his clients and how they can be for you as well. So take a listen.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Learn more about the Process People Community.
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
The Metaverse, Web3, it's a lot to take in and understand. Even though this is still in its infancy, it's a good habit to start to educate and try out some of this technology for yourself. Take a listen to Chris explaining what it was like to have a meeting in the Metaverse.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software
Send in a voice message: https://anchor.fm/processmakesperfect/message
The benefits of building a playbook for your business can also be applied to other areas of your life. In this episode, hear why Chris uses Trainual and has built a playbook for how his family operates, because balancing family and business life requires the same intention and effort. And for most, becoming an entrepreneur is all about creating a business that fits into your life and not the other way around. This audio is from Chris' guest appearance on "Threshold Leadership" with Dave Inglis.
Check out the full episode of Threshold Leadership via this link.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software
Send in a voice message: https://anchor.fm/processmakesperfect/message
Branding a business, a podcast, your personal brand, or whatever it may be, it's important to create content that is in line with your values. One, it helps to serve your audience the most value in the content you put out and two, it keeps your team stay aligned with content creation. In the example of a small business owner, it can be daunting trying figure out your messaging, which type of content you want produce, or finding your niche.
That's where having established core values or tenants is important because they act as a guide for the substance of your content. The good news is, these values can always be refined and change as you and or your business evolve. Take a listen to this behind the scenes audio as Chris, myself, and Trainual CMO Jonathan Ronzio, revisit Chris' core content values and maybe it can spark some conversation for your own content pursuits.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software
Send in a voice message: https://anchor.fm/processmakesperfect/message
What traits do successful companies have in common? Chris had the privilege to ask Daymond John, Shark Tank host, investor, and FUBU CEO this exact question. Take a listen and take notes!
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software
Send in a voice message: https://anchor.fm/processmakesperfect/message
Terry Rice is a Business Development Consultant and Staff Writer at Entrepreneur magazine. He's also the host of Launch Your Business, a podcast that helps entrepreneurs start their business, save time and make better decisions.
This episode's all about how entrepreneurs can adapt an exponential mindset. By exponential, I mean non-linear, I mean not just growing by 10% each year, what if you could grow by a hundred percent, a thousand percent, by totally blowing up and reinventing your business model? Well, it takes a certain mindset and a proactive thinking to get your results to match that kind of exponential result. And that's what we dig into in this interview.
We also talk about second order thinking and how you can get more out of your existing client relationships to build bigger, longer lasting partnerships. And Terry is quite a celebrity over on LinkedIn, posting a lot of content, getting paid for content that he puts out. And so we talk about how to be consistent, how to be authentic and how to come up with ideas for the types of media that you put out.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Years of experience, culture alignment, and relevant skills are all important qualifications when making a hire, but that's not what Chris cares about the most.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Chris explains how Trainual has branded its core values and a unique trick for getting your team to live out these values.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
If your work or business has very unique outputs with every project or customer, how do you put process to that? What about graphic design or other creatives services? Hear Chris' thoughts on applying process to creative work.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Is my business investable? Who better to ask than Shark Tank host, Daymond John. Hear Daymond's response during an interview with Chris Ronzio.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Today's episode is from an Organize Chaos Live with guest Matt Wool. It's all about partnership marketing and why small businesses in particular should utilize partner marketing as part of their marketing mix, just like other channels, like paid, social or search.
Matt is the CEO of Acceleration Partners, which is a marketing agency that helps industry leading brands efficiently grow and refine their affiliate marketing partnerships. They build partnerships with brands you've definitely heard of. Clients like Adidas, Hotwire, LinkedIn, Redbubble, Reebok, StubHub.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
If you are the CEO of a business what does it look like to have a support team? Chris explains why CEO's need a support team and what they may look like for you depending on what stage your business is in.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
As a small business owner, it might just be you or a small team running your day to day operations. All prospects and leads matter early on, so how do you make sure you don't miss those emails or calls when you can't hire someone to field those requests 24/7?
Tools referenced in this conversation:
- Ruby
- Map Connections
- Google Voice
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Chris & Trainual's CMO, Jonathan Ronzio went Live on LinkedIn to discuss their biggest takeaways from attending Gary Vaynerchuck's conference, VeeCon. Web3, NFTs, & the biggest trends in entrepreneurship.
Watch the conversation HERE!
Tools referenced in the conversation:
- OpenSea
- Coinbase
- Metamask
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
Chris & Trainual's CMO, Jonathan Ronzio went Live on LinkedIn to discuss their biggest takeaways from attending Gary Vaynerchuck's conference, VeeCon. Web3, NFTs, & the biggest trends in entrepreneurship.
Watch the conversation HERE!
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Send in a voice message: https://anchor.fm/processmakesperfect/message
In this episode, I’m talking with Adam Wingfield. This episode is all about building systems, process, and handling compliance issues with small carriers in the trucking industry.
If you don't know much about the trucking industry, you will learn their business model, their greatest challenges, and you'll get to see some interesting tips about efficiency that you can apply really to any industry.
Adam's a member of our Process People community. He's a Trainual certified consultant based out in Charlotte, North Carolina, and he's been in the trucking industry for 22 years. He's the founder and managing director of Innovative Logistics Group, which is a trucking consulting and carrier services firm. He also co-founded a company called InnoPortal, a trucking dispatch system, which in just the last two years has done over $80 million in transactions. So, Adam knows his stuff.
What I liked about this episode, is just really digging into a different industry that maybe you're not so aware of. He talks about the success rate and the failure rate of how many businesses are getting started in this industry. And we go all the way into these autonomous vehicles and some of the future changes that will impact this industry in the future. So as you listen to this, I want you to think about your industry and how these nuggets can apply to what you are doing.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Learn more about the Process People Community.
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Starting a podcast for your business is a great way to provide value based content for your target audience and customers. Here's why.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
For all the managers out there, have you ever sat back at the end of the week wondering what your work produced? Does your work-week feel like endless meetings? Becoming a manager requires a big mindset shift to focus more on people, rather than tangible outcomes. Your work is still incredibly valuable, the outcomes just look different. Here is what managers should be focusing on to provide fulfillment and build the best team.s
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
For anyone writing a book or thinking about publishing one, listen to this! Chris talks about strategy and the process for launching a book on Amazon and what it takes to become an Amazon best seller.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Everyone has a personal brand. Regardless if you have an influencer type status or not, your personal brand is the reputation and rapport you've built with others. Business owners and entrepreneurs need to understand why both personal branding and the company brand is valuable. In this episode, Chris looks to athletes as an example for how and why building personal branding is so valuable.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
In this episode, I’m talking with Adam Posner. This episode is all about talent acquisition and recruiting in today's hiring landscape.
Adam is the founder and president at NHP Talent Group, a boutique New York based talent consultancy. He specializes in talent for senior level type roles within digital marketing, media, eCommerce product, and content creation at startups, and different agencies or brands. He's also the host of a top global career podcast, The Pozcast.
This episode was interesting because from a recruiter standpoint, we got to hear what motivates employees, why they would want to leave one company when he talks to them and join another one. What the matchmaking process is behind the scenes and some of the questions that Adam uses to get to the center of that.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Chris spoke at the The Awaken Hope Virtual Summit. Here are two important takeaway. First, instilling hope in your business when it feels hopeless and business tips for starting a non-profit.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
One of the biggest power moves you can make as an entrepreneur is walking away from a sale, but as a new entrepreneur just getting started, every sale matters. Every dollar matters! So how do you know when to actually walk away from a sale.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Don't be paralyzed for pursuing perfection! Striking the balance between striving for perfection and making progress is difficult, especially as a young entrepreneur. Hear Chris' thoughts in today episode.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Employees leaving your business is just part of business. It's bound to happen, but how do you do make sure that one employee leaving doesn't open the flood gates for tons of others. Get the tips for handling employee retention.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
In this episode, I’m talking with Adi Klevit. This episode is all about the documentation life cycle and how to create buy-in from your team.
Adi is a member of the Process People community, a Trainual certified consultant, and the leader and visionary of Business Success Consulting Group. I always love talking with service providers, people working with other business owners to make this stuff stick. And so, in this conversation, you'll get a lot of practical tips from back in the days when I was consulting and present day when Adi is doing a lot of this work to support the businesses that she's helping to scale.
Find episode show notes, podcast blog recaps, and the best SMB news & tips on The Manual!
Learn more about the Process People Community.
Follow Chris Ronzio for more business insight.
Watch video highlights on Youtube here.
Learn more about Trainual, the world's top Business Playbook™ software.
Money, money, money... the reality is, the world revolves around money and so does your business. It's hard to grow and sustain a company without profits, but should that be the only reason to start a business?
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
From the years of consulting and his business experience, Chris Ronzio wrote: “100 Hacks to Improve your Business,” covering topics to improve your lifestyle, personal productivity, marketing, sales, finance, and much more. This segment includes tips #61-70.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
People management is more than just telling your direct reports what to do. In fact, it's quite the opposite. Hear Chris explain people management on the Think Business Podcast with Business Coach Jon Dwoskin.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
One of the most common questions Chris gets asked, is what to document first? This audio is from a guest appearance on the Elite Entrepreneurs Podcast with Brett Gilliland.
Follow Chris Ronzio for more business insight.
Learn more about Trainual, the world's top Business Playbook™ software.
Stress is inevitable for everyone in a company, from the top down. Chris has some incredible and practical tips for handling stress when start to feel yourself getting overwhelmed with work.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Taking the leap to start a business is not for the faint of heart. It can be daunting, filled with unknowns. If you're on the fence about acting on your business idea, it's time for a reality check.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Before you do strategic planning, you need to harvest the strengths and weaknesses in your business. Chris uses the three I's, Ideas, Issues, and Inefficiencies.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
This episode is all about the warriors journey. Zachary Green is a serial entrepreneur and the founder of two successful startups, including LumAware and Foxfire.
His products are now used by over 80,000 firefighters, and are in three of the nation's largest retailers, in addition to being carried by the Home Depot. Zachary is a US Marine Corps's veteran, former Lieutenant with his local fire department and his book, Warrior Entrepreneur just came out late 2021 as an Amazon bestseller. What I loved about this story is he talked about just growing from the humble beginnings in Parris Island and through his Marine training to an amazing $30 million plus in revenue.
He hit rock bottom in the middle there, and I want you to listen to hear that story about how he developed his unfair business advantage. And he used that to propel himself forward.
Head to https://www.warriorentrepreneurbook.com/ and use code podcast2021 for 50% off the Warrior Journey book.
Find the show notes and relevant links for this episode here!
Watch video highlights on Youtube here.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Trainual offers new hires $5,000 to quit after their first two weeks if they don't think the company is a good fit for them. This story got picked up by the press and caught on like wildfire. Check out the behind the scenes of this press frenzy and why this policy exists at Trainual.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
In pt. 2 of this live webinar, Chris spoke with the EO New Zealand chapter. Chris talked about how to get your business out of your brain, specifically documenting your people's roles and responsibilities, SOPs, and then ended the conversation with a listener Q&A.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Check out Pt. 1 of this live webinar Chris gave to the EO New Zealand chapter. Chris talked about how to get your business out of your brain, what to document first, when to do document, and how to document the most important SOPs.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
This audio is from an Organize Chaos live Q&A featuring listener questions for Chris. If want to make sure you never miss our Organize Chaos live events, be sure to follow Chris on LinkedIn.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
In this episode, I’m talking with Natalie Painchaud and this conversation is all about breaking down innovation barriers. How you can be more innovative in your business and build it into your culture so that the rest of your team feels the ability to innovate.
Natalie's the director of learning at a company called Innosight, which is an experienced strategy and innovation consultant business. She is one of four co-authors of the book Eat, Sleep, Innovate: How to Make Creativity an Everyday Habit Inside Your Organization.
Find the show notes and relevant links for this episode here!
Watch video highlights on Youtube here.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
You may think going fully remote or even hybrid, means cutting back on office overhead and in-person amenities to save you some extra cash. Instead, adopting remote employees means reallocating those expenses to a number of other areas in the business, to ensure all employees are set up for success. Here's what we've done at Trainual.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Check out the first ever edition of the Process People meetup held in March of 2022. Process People is a community of process experts and Trainual Certified consultants. In this segment of the meetup, Chris Ronzio opens up to the community for a Q&A.
Learn more about Trainual Certified Consultants & The Process People Community.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Check out the first ever edition of the Process People meetup held in March of 2022. Process People is a community of process experts and Trainual Certified consultants. In this first segment of the meetup, Chris Ronzio speaks to the community about his top lessons from his business consultant days.
Learn more about Trainual Certified Consultants & The Process People Community.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Sleep tips and tech! There's a stigma that entrepreneurs need to burn the midnight oil in order to be successful. While times do call for this level of commitment, especially in the early days of any business, you still have to be conscious about your sleep habits, because you can't build wealth without your health.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
In this Episode, I’m talking with Sam Parr and this episode's all about how to make your first million. Sam's the founder of The Hustle and Trends.co, which is a newsletter and community of almost 2 million young entrepreneurs and business leaders. He also hosts the Top 25 Podcast, My First Million.
So what you're going to love about this is Sam and I dig into his story, but then trends that are going on in today's day and age, and things that he would do if he was trying to build his first million dollar business now in 2022 when we're recording this.
Find the show notes and relevant links for this episode here!
Watch video highlights on Youtube here.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Who likes to wait for results? Getting results in your business takes persistence and time, but how much time should it take? Is there ever a moment when it's okay to cut your loses and "get out"?
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
If you're familiar with Chris or Trainual, you've likely heard the term "business playbook." It's also the title of Chris' most recent book. So, what's the book all about it? Chris explains what's in it and who it's for during a chat with Bill Gallagher, host of the Scaling up Business Podcast.
Scaling up Business Podcast episode ft. Chris Ronzio: Listen here.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Chris spoke at the 2021 JDRF fundraiser event in Arizona. JDRF is the leading global organization funding type 1 diabetes (T1D) research. Since a young age, Chris has had to overcome his own challenges as a diabetic, but as he explains in the speech, it's influenced his success and drive as an entrepreneur.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Often, the failures in business result in the biggest changes or mindset shifts. Chris reflects back on one of these experiences when running his video production company. It was Christmas, 2010, when a lack of options put him in a tough decision.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
In this episode, I’m chatting with Chris Gwinn, the founder and Founder & CEO of Great Lakes Advisory. Chris is a member of our Process People community based in Chicago. He’s also a Trainual Certified Consultant.
This episode is all about the difference between checklists, project management and playbook platforms like Trainual. We get into conversations around how to become an Inc. Best Workplace, like we did for Inc. Magazine. We also talked about a program that Chris and I have both been involved with EOA, or the EO Accelerator program.
Learn more about Trainual Certified Consultants & The Process People Community.
Find the show notes and relevant links for this episode here!
Watch video highlights on Youtube here.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Imposter syndrome, "Fake it until you make it", call it what you want, this feeling of inadequacy affects us all. For business owners and entrepreneurs this is almost inevitable, so don't beat yourself up over it. We all face it at some point, especially when trying something new like growing a business. Here's what you can do to manage this feeling of imposter syndrome when it starts to creep in.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Mapping out your customer's journey is an important process that requires constant refinement. Take a listen to today's audio as Chris shares some insight into Trainual's customer journey, and hopefully you can pull some helpful tips from this conversation.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
One of the challenges of growing a business is understanding when to hire senior level employees. Bring them on too early, it could be a waste of money, wait too long, and risk your ability to scale your team. So when is it time to hire a senior employee like this?
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
From the years of consulting and his business experience, Chris Ronzio wrote: “100 Hacks to Improve your Business,” covering topics to improve your lifestyle, personal productivity, marketing, sales, finance, and much more. This segment includes tips #61-70.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Mq5VCbfOgMLbFWjA4EQr
In this episode, I chat with Jonathan Stark, who’s on a mission to rid the world of hourly billing. He is the author of Hourly Billing Is Nuts, the host of Ditching Hourly, and writes a daily newsletter on pricing for independent professionals.
Do you bill clients hourly or do you know someone that does? Well, Jonathan says, experts don’t bill hourly. In this conversation, you’ll get a framework for evaluating clients, how to charge them, and how to retain them by billing something other than hourly.
Find the show notes and relevant links for this episode here!
Watch video highlights on Youtube here.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
In last episode of this four part series, learn how to manage change in your business and how to get your employees excited for that change. If you just jumped into the series, be sure to go back a few episodes to The Art Of Systemization Pt. 1 so you can catch all the value of this Playbook 2020 session. This episode features three leaders from some of today's fastest growing companies. Josh MacIntyre, Head of Revenue Operations at Grammarly, Margaret Kim, Director of Strategy & Operations at Ellevest, and Cameron Herold, Founder of COO Alliance.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Your company has identified issues that need updated or revised processes, but how do you find the time to make these adjustment while still maintaining the day-to-day operations? This segment has got the answers. In the second half of this episode, the conversation looks at why establishing a hiring process early on is so beneficial and how roles within your business evolve as the team grows. This episode features three leaders from some of today's fastest growing companies. Josh MacIntyre, Head of Revenue Operations at Grammarly, Margaret Kim, Director of Strategy & Operations at Ellevest, and Cameron Herold, Founder of COO Alliance.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
This episode dives into tweaking your revenue systems by adding memberships to your services or products, how and why a brand would open up satellite offices, and adapting processes at different sizes of your business. This episodes features three leaders from some of today's fastest growing companies. Josh MacIntyre, Head of Revenue Operations at Grammarly, Margaret Kim, Director of Strategy & Operations at Ellevest, and Cameron Herold, Founder of COO Alliance.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Another super insightful session from Trainual's Playbook 2020 event! It's all about the art of systemization and tweaking processes to improve your operations, so you can stay ahead of your competition. Today's episode is part 1 of 4, where Chris introduces three leaders from some of today's fastest growing companies. Josh MacIntyre, Head of Revenue Operations at Grammarly, Margaret Kim, Director of Strategy & Operations at Ellevest, and Cameron Herold, Founder of COO Alliance.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
In this episode, I’m chatting with Connie S. Falls, the founder and CEO Entrepreneur Life Global. She is a member of our Process People community based in Atlanta. She's also a Trainual Certified Consultant.
Connie talked about how mindset really is everything and how sometimes rewriting the code of what our history tells us is the way to find success as we go forward. She is on a mission to create sustainable businesses for women, veterans, and minorities. She also has this amazing framework of ideation, strategy, execution, of course, processes and documentation all fits within that. So you'll have to listen to hear more about it.
Learn more about Trainual Certified Consultants & The Process People Community.
Find the show notes and relevant links for this episode here!
Watch video highlights on Youtube here.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
There are many key components to sustaining your business as you brave market changes, competition, and other uncertainties. Some of these include research and development, creating demand for your product or service, innovative marketing, and financing your business. If you just hit play on this episode, be sure to go back to part 1 of this series to catch all the value from this conversation.
Featuring guests Melanie Travis, CEO of Andie, Jesse Horwitz, Co-Founder & Co-CEO of Hubble, and Anthony Svirskis, CEO of TRIBE. This audio is from Trainual's Playbook 2020 event.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Another reason why SMB's go out of business is due to margins. This episode is about pricing your product or service and adjusting price to accommodate for competition and market changes. Featuring guests Melanie Travis, CEO of Andie, Jesse Horwitz, Co-Founder & Co-CEO of Hubble, and Anthony Svirskis, CEO of TRIBE. This audio is from Trainual's Playbook 2020 event.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
In part two of this series, Chris and the guests talk about key indicators for determining the potential of your business, staying agile in uncertain times, and navigating competition. Featuring guests Melanie Travis, CEO of Andie, Jesse Horwitz, Co-Founder & Co-CEO of Hubble, and Anthony Svirskis, CEO of TRIBE. This audio is from Trainual's Playbook 2020 event.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
How to not go out of business, it's what all business owners want to avoid. And while going out of business is most owners biggest fear, it's a stark reality for many. In fact, nearly half of all SMB's fail within their first five years. This 4 part series aimed to tackle on this question with guests Melanie Travis, CEO of Andie, Jesse Horwitz, Co-Founder & Co-CEO of Hubble, and Anthony Svirskis, CEO of TRIBE. This audio is from Trainual's Playbook 2020 event.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
David Heinemeier Hansson is the creator of Ruby on Rails, co-founder of Basecamp & HEY, author, Le Mans class-winning racing driver, antitrust advocate, frequent podcast guest, and family man.
He is a best selling author, having co-written the New York Times best seller, Rework, which has sold over half a million copies. Some of his other notable work includes the books Remote: Office Not Required and It Doesn’t have to be Crazy at Work.
This episode's all about how to stop celebrating the craziness and hustle culture that so many people enamor when it comes to building a startup and instead embracing the calm and building a more intentional long lasting business.
Find the show notes and relevant links for this episode here!
Watch video highlights on Youtube here.
Host: Chris Ronzio
More candid advice for Chris Ronzio in today's episode. Protecting your business against competitors and the importance of testing yourself with mini versions of a goal.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
New entrepreneur or seasoned vet, you're likely juggling multiple tasks and trying to find those small efficiency hacks to stay productive. Don't get overwhelmed by your workload with these two tips. Entrepreneurs should have a short cut mentality and how over organizing can actually hurt your productivity.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Over 10 years ago Chris got the chance to meet Netflix founder Reed Hastings. Reed shared some profound insight that has stuck with Chris ever since then.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
For those who don't know Chris's background, his entrepreneurial journey began in the Boston area. Since moving to Arizona, he has run a consulting business and now Trainual. On Behind the Numbers from the Arizona Tech Council, Chris shared his thoughts on the openness of Arizona's tech community and how its ecosystem has evolved.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
In this episode I’m chatting with Alyson Caffrey, the founder and CEO of Operations Agency. She is a member of our Process People community based in Pennsylvania. She's also a Trainual Certified Consultant.
In this roundtable discussion we talk about how operations and remote work is changing in 2022 and beyond. We even talk about the Metaverse and how technology is colliding with the workplace. We get into process, how it fits into your culture, and how to make your company culture infused with process so that it sticks. We discuss Allyson's new book that is coming out called Operations Simplified. Allyson is so enjoyable to talk to. So take a listen.
Learn more about Trainual Certified Consultants & The Process People Community.
Find the show notes and relevant links for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
The last part of this series is all about customer acquisition. This conversation is super helpful for any small business owner or self employed hustler who is looking to acquire those first foundational customers so you can build a growing network of clients.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
In part 2 of this series, JP Taxman shares with Chris his future goals for his business. Chris begins to identify some the issues that he may run into and helps JP iron out his business model.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
In the first part of this series, Chris is consults with JP Taxman, the founder of ReliefKey, a home organization and minimalism service. In this episode, Chris dives into the chat to get to know JP's company and processes.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Is your business idea worth pursuing? Run these simple tests to ensure your idea is worth your time and effort.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
In this episode, I chat with Andrew Houston, the founder of Profit for Contractors. Andrew started to do business coaching back in 2000 shortly after he realized how much his own contracting business and personal life was at a crossroads. Out of that turning point, emerged Andrew’s passion for helping contractors who are going through the same chaos he once went through. Now he helps contractors of all types systemize and scale their business behind them, giving them the freedom, money, and control they deserve. Also joining in on this conversation is Profit for Contractors COO, Jay Carter, who’s lived the experience going from contractor to champion CEO.
Find the show notes and relevant links for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Get your daily dose of candid advice on the Organize Chaos podcast as Chris explains why big deals happen face to face and why you should always build what your customer wants.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
Your entrepreneurial journey will be filled with ah-ha moments and realizations that takes your business to the next level. Here are some of Chris's early on ah-ha moments, containing important lessons that he has carried with him throughout multiple businesses. This audio is from Chris's guest appearance on the Strategy Management Consulting show.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
This podcast is all about sharing advice and SMB insight from Chris and other top business leaders, but in today's episode you get to hear what Chris had to say about the best advice that was ever shared with him.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
It's been two years since pandemic started and as the situation continues to evolve, one of the major impacts it had is reshaping how we work and run our businesses. Hear Chris reflect back on how his role as CEO has changed since the start of the pandemic.
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
I'm excited to announce that the Organize Chaos podcast is returning to your favorite podcast feed! New episodes drop March 28th!
Here’s what you can expect with the relaunch…
Get daily SMB insight in our short formatted episodes published Monday - Thursday & thought leader interviews every Friday.
You are going to get a great mix of insight from myself and others as I share clips from interviews, speaking events, and everything else I’m learning along the way with building Trainual. On top of that, you're not going to want to miss our interviews and round table discussions with other top business leaders, founders, authors, & productivity experts.
Whether you're building a company or scaling your side hustle, this podcast is for you.
Welcome to Organize Chaos: The show where you can take a page out of business leaders' playbooks with me, your host, Chris Ronzio.
Subscribe so you don't miss new episodes!!
Host: Chris Ronzio
Learn more about Trainual, the world's top Business Playbook™ software.
This audio is from Chris's consulting session with Erik Prospero, the owner of an E-learning video production company. You can see the gears turning as Erik connects the dots on how to approach building a new position for a skill he doesn't have experience in. This also provides some great insight into the kind of functions an outbound sales position requires. This segment is part 2 of 2.
This audio is from Chris's consulting session with Erik Prospero, the owner of an E-learning video production company. You can see the gears turning as Erik connects the dots on how to approach building a new position for a skill he doesn't have experience in. This also provides some great insight into the kind of functions an outbound sales position requires. This segment is part 1 of 2.
Developing work-life balance is an ongoing process, but once you dial in what's best for you, your personal and work life will thrive. Here are some tips for business owners and employees to achieve that balance they need.
Yes, you read the title of this episode right, chaos in your business is actually a good thing. Hear Chris explain a different way at looking at the chaos in your business and how to work through it.
So you've got an awesome idea for a business, here are some of the first steps to make it official. From finding a domain and registering your business, this episode has got you covered.
In this episode, we're talking with Gino Wickman all about the Entrepreneurial Leap — the topic and the name of his latest book. Since the age of 21, Gino has had an obsession with learning what it takes to make an entrepreneur thrive. So Gino set out to help other entrepreneurs and leaders get what they want from their businesses. Based on years of his experience, he created the entrepreneurial operating system, which you may have heard of as EOS. It's a practical method for helping companies achieve greatness. He's the author of the award-winning book Traction, as well as Get a Grip, Rocket Fuel, How to Be a Great Boss, and What the Heck is EOS.
Gino is now devoting his time and energy toward helping entrepreneurs in the making get a huge jumpstart on how to be an entrepreneur and how to take that leap. What I loved about the episode is that whether or not you read the book, he breaks down the attributes of an entrepreneur. This is an episode you want to share with friends, with family, with children, with anyone thinking about whether this is the path for them. We spend so much time talking about practical tips for scaling a business. So this one takes us back to starting a business and deciding is this the journey I want to go on? And what kind of business do I want to build? When I was consulting, I always used to work with companies to map out the context for what they were trying to build before we created the plan to do it. And this episode will get you started on that path, creating your own context for your business.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
It's easy to push yourself when you're making progress, but what happens when you stop seeing the results you want? Today's candid advice is all about pushing yourself no matter what the results are and why being a beginner is actually a good thing.
Why you need to build your business model around your life, marketing for non-profits, and how looking through your past sent emails can be used as a delegation tool. Audio is from Chris's guest appearance on The Awaken Hope Virtual Summit.
Whether you would admit or not, their no denying it feels good to show off your successes to others, but is that best for your personal growth? Here's why your friends and the people you surround yourself with should be more successful than you.
Through years of consulting other businesses, Chris often heard one recurring complaint. How to manage your email inbox? Keep your inbox at zero with these tips in today's episode.
One of the roadblocks for many startups is getting eyes on your product so you can begin to drive revenue because let's face it, an amazing product is pointless if no one knows it's out there. Hear how Chris navigated this pivot with Trainual and other growth insight from his guest appearance on The Awaken Hope Virtual Summit.
Scaling from 10 employees to 100 is hard enough without adding a pandemic into the mix. Whether you still in a hiring pause or ramping up your business back to normal, right now is the perfect time to set the foundation for your future growth. During this session for Trianual's Playbook 2020 event, Chris and today's top people leaders had a candid conversation about building scalable hiring processes, sourcing diverse talent and planning to grow amid uncertainty.
Scaling from 10 employees to 100 is hard enough without adding a pandemic into the mix. Whether you still in a hiring pause or ramping up your business back to normal, right now is the perfect time to set the foundation for your future growth. During this session for Trianual's Playbook 2020 event, Chris and today's top people leaders had a candid conversation about building scalable hiring processes, sourcing diverse talent, and planning to grow amid uncertainty.
Scaling from 10 employees to 100 is hard enough without adding a pandemic into the mix. Whether you still in a hiring pause or ramping up your business back to normal, right now is the perfect time to set the foundation for your future growth. During this session for Trianual's Playbook 2020 event, Chris and today's top people leaders had a candid conversation about building scalable hiring processes, sourcing diverse talent and planning to grow amid uncertainty.
Scaling from 10 employees to 100 is hard enough without adding a pandemic into the mix. Whether you still in a hiring pause or ramping up your business back to normal, right now is the perfect time to set the foundation for your future growth. During this session for Trianual's Playbook 2020 event, Chris and today's top people leaders had a candid conversation about building scalable hiring processes, sourcing diverse talent and planning to grow amid uncertainty.
Bringing on your first hire as a budding entrepreneur is a big step. It can be difficult to know when you need to make that hire and if you can afford it. Luckily, this is the most common question Chris receives from other entrepreneurs and he's got answers.
Gary Ashton runs one of the fastest-growing brokerages in the world. Keith Pike is a recruiting all-star and RE/MAX household name. And as far as key playmakers go, Amy Somerville is right up there as Head of RE/MAX Professional Development, and Tony Adams is a real estate retention MVP. Chris talks with these four masterminds on recruiting, so take notes and hopefully you can implement some of their strategies into your own business.
Join neuroscientist, management trainer, and extreme adventurer Amy Posey as she talks through how increasing your emotional intelligence and establishing more meaningful connections will make you a better boss. Amy and Trainual’s CMO, Jonathan Ronzio, will talk through the science of empathy and emotion in the workplace, and how to care more deeply and holistically about the individual members of your team.
Join neuroscientist, management trainer, and extreme adventurer Amy Posey as she talks through how increasing your emotional intelligence and establishing more meaningful connections will make you a better boss. Amy and Trainual’s CMO, Jonathan Ronzio, will talk through the science of empathy and emotion in the workplace, and how to care more deeply and holistically about the individual members of your team.
Join neuroscientist, management trainer, and extreme adventurer Amy Posey as she talks through how increasing your emotional intelligence and establishing more meaningful connections will make you a better boss. Amy and Trainual’s CMO, Jonathan Ronzio, will talk through the science of empathy and emotion in the workplace, and how to care more deeply and holistically about the individual members of your team.
Join neuroscientist, management trainer, and extreme adventurer Amy Posey as she talks through how increasing your emotional intelligence and establishing more meaningful connections will make you a better boss. Amy and Trainual’s CMO, Jonathan Ronzio, will talk through the science of empathy and emotion in the workplace, and how to care more deeply and holistically about the individual members of your team.
Is it possible to be a good procrastinator, can problems solve themselves, and how being proactive isn't always a choice, but it's always a decision.
Caring what others think about you is human nature, but overthinking this can keep you from making decisions, trying new things, or leading you to form assumptions. Take a listen to today's episode as Chris shares some motivational insight on this topic.
Are you factoring in the time for your employees to consistently keep their processes and documentation up to date? What is a good cadence for setting these routine updates? Check out this awesome snippet of audio from the Agency Profit Podcast where Chris Ronzio gives his two cents on this topic.
Chris shared his experience going through the EO Accelerator Program with business coach Bill Gallagher. The program was influential in scaling his first business and emphasizes the importance of surrounding yourself with other like-minded entrepreneurs and mentors.
Ideally, you should start delegating tasks as soon as possible. This could mean the moment you hire your first employee or, if you already have employees, the moment you start feeling overwhelmed or like you're burning out. But if you've been running your business for a long time, the exact moment to start delegating might not be so clear. In fact, you unknowingly might have blown past that point already.
Use systems to organize the chaos in your business. Everything runs efficiently on a well operated system, so why shouldn't your business? Learn the importance of systematizing your company and how systems are used to train your team.
Back in June of 2020, Chris alongside Brandon Willey, Founder & CEO Hownd, shared their expertise in a webinar for the Arizona Commerce Authority Small Business Bootcamp. The session was all about boosting sales and returning stronger to the market after re-opening up post-COVID. Although we are a year in from this session, there are is still some incredible insight to be learned from this chat, no matter which stage of "re-opening" your business is at. This episode is part 4 of 4.
Back in June of 2020, Chris alongside Brandon Willey, Founder & CEO Hownd, shared their expertise in a webinar for the Arizona Commerce Authority Small Business Bootcamp. The session was all about boosting sales and returning stronger to the market after re-opening up post COVID. Although we are a year in from this session, there are is still some incredible insight to be learned from this chat, no matter which stage of "re-opening" your business is at. This episode is part 3 of 4.
Back in June of 2020, Chris alongside Brandon Willey, Founder & CEO Hownd, shared their expertise in a webinar for the Arizona Commerce Authority Small Business Bootcamp. The session was all about boosting sales and returning stronger to the market after re-opening up post COVID. Although we are a year in from this session, there are is still some incredable insight to be learned from this chat, no matter which stage of "re-opening" your business is at. This episode is part 2 of 4.
Back in June of 2020, Chris alongside Brandon Willey, Founder & CEO of Hownd, shared their expertise in a webinar for the Arizona Commerce Authority Small Business Bootcamp. The session was all about boosting sales and returning stronger to the market after re-opening up post-COVID. Although we are a year in from this session, there are is still some incredible insight to be learned from this chat, no matter which stage of "re-opening" your business is at. Today's episode is part 1 of 4 so be sure to tune in for the next 3 episodes to catch all the value from this chat.
So you've got an idea for your next business, but is it worth your time and financial investments? Try these 5 tips for testing your business idea so you can feel confident about going all-in on bringing your business to life.
From the years of consulting and his business experience, Chris Ronzio wrote: “100 Hacks to Improve your Business,” covering topics to improve your lifestyle, personal productivity, marketing, sales, finance, and much more. This segment includes tips #51 - 60.
So you've got an idea for your next business, but is it worth your time and financial investments? Try these 5 tips for testing your business idea so you can feel confident about going all-in on bringing your business to life.
Dealing with customer feedback while getting your business off the ground can often be messy or unorganized. You're focused on dialing in your product or service, and may not have the time and resources to handle implementing feedback right away. Listen to the evolution of processes Chris and the team at Trainual took when handling customer feedback and find some key takeaways that you can begin to implement, no matter what stage your business is in. This audio was from a guest appearance on the Customer Conversations Podcast.
Overcoming challenges and roadblocks when scaling up a business are like growing pains, they aren't fun in the moment, but the reward of coming out on the other side succesfull makes it all worth it. And you often learn the most during those trials. In today's episode, Chirs reflects on some of the growing pains Trainual faced in their early days. This audio is from his guest appearance on the Operation Agency show.
Don't just drop a stack of procedure docs onto a new employee's desk and say "Well, here's what you need to know, so start learning!" It probably won't end well for either of you. In this episode, Chris starts broad, explaining how to frame up an employee training plan. He then explains how to make one of the first pieces of training content a new employee should be given, the employee onboarding video.
Part 3 of the consulting session with Ben Gerster of Joybyte, a design and brand marketing agency, takes on the discussion about finding mentors, navigating competitors, and seeking out advice from experts.
Today's episode is part 2 of the consulting session with Ben Gerster of Joybyte, a design and brand marketing agency. The following audio continues on the topic of candidate tracking, stages of the interview process, skills tests, and setting expectations for new hires.
Dive into this consulting session with Ben Gerster of Joybyte, a design and brand marketing agency. In this segment, Ben explains the challenges he is facing with hiring and expanding his team at Joybyte. The discussion transitions into determining what roles are needed in your company, crafting job descriptions, position titles, and candidate tracking.
Your procedures and training are documented and your one step closer to scaling your business for success. Although you may feel relieved that documentation is done, the work doesn't stop there. Keeping your training and procedures up to date is an ongoing process, but today's episode is full of practical tips for tackling this challenge.
Change requires disruption. So how do you manage change within your business when it requires the disruption of processes and SOPs for your employees? Find out in today's episode.
This clip is from Startup Grind Local. Being open to new ideas and opportunities is key to growth because you never know where your next idea for a business or partnership may come from. That idea holds true to the beginnings of Trainual. Chris explains the sequence of events that led to creating Trainual.
Trainual hosted a virtual event in 2020 centered around empathy in the workplace. The following audio is from the session with best-selling author and co-founder of Radical Candor, Kim Scott. By outlining the distinction between Radical Candor - Caring Personally while Challenging Directly - and Ruinous Empathy, Kim will provide you with a compass to guide your conversations to a more productive place. In this session, Kim will provide the framework to help people practice radical candor, foster more meaningful relationships, and become great leaders.
Trainual hosted a virtual event in 2020 centered around empathy in the workplace. The following audio is from the session with best-selling author and co-founder of Radical Candor, Kim Scott. By outlining the distinction between Radical Candor - Caring Personally while Challenging Directly - and Ruinous Empathy, Kim will provide you with a compass to guide your conversations to a more productive place. In this session, Kim will provide the framework to help people practice radical candor, foster more meaningful relationships, and become great leaders.
Trainual hosted a virtual event in 2020 centered around empathy in the workplace. The following audio is from the session with best-selling author and co-founder of Radical Candor, Kim Scott. By outlining the distinction between Radical Candor - Caring Personally while Challenging Directly - and Ruinous Empathy, Kim will provide you with a compass to guide your conversations to a more productive place. In this session, Kim will provide the framework to help people practice radical candor, foster more meaningful relationships, and become great leaders.
Trainual hosted a virtual event in 2020 centered around empathy in the workplace. The following audio is from the session with best-selling author and co-founder of Radical Candor, Kim Scott. By outlining the distinction between Radical Candor - Caring Personally while Challenging Directly - and Ruinous Empathy, Kim will provide you with a compass to guide your conversations to a more productive place. In this session, Kim will provide the framework to help people practice radical candor, foster more meaningful relationships, and become great leaders.
In this episode, we're talking with Jake Dunlap, the CEO of Skaled Consulting. Skaled helps executives around the world accelerate their business growth with data-backed sales solutions. Before building Skaled, he held the roles of VP of Sales at Nowait (acquired by Yelp), Head of Sales + Customer Success at Chartbeat, and VP of Sales at Glassdoor (acquired by Recruit Holdings for $1.2B in 2018). Hear directly from Jake how to build out your sales department, mistakes small businesses often make, how to structure commissions, and much more!
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Today's episode is about two completely different subjects, but as always, you still get the same great practical advice. Chris takes on the perspective, does having an assistant make you a snob? And goes on to explain that it is possible to reach a point where listening to others and seeking advice becomes a hindrance.
As a small business, you may be heavily relying on word-of-mouth referrals. That type of exposure can be nearly impossible to scale, so here are 5 ways that you can begin expanding beyond your own circle today, and get the exposure your business deserves!
How do you create endurance in your business? Does more endurance mean increased speed? Find out in today's episode.
Overpreparing vs being under-prepared has its pros and cons. For example, you may think having the fanciest equipment will make you more prepared or get better results, no always the case. On the flip side, covering all your bases so you can be prepared for the worst-case scenario, that's always a good thing. Take a listen to Chris as he shares his thoughts on these topics.
In this episode, we're talking with Christina Wodtke. Christina wrote a book that's called Radical Focus, and it's all about OKR objectives and key results. So we're going to be digging into the strategic accountability for your company and how you can do better with goal setting. Christina has helped grow numerous companies in Silicon Valley, like LinkedIn and Yahoo, Zynga, and the New York Times. And through that, she's learned a lot about this management system called OKRs. In addition to Radical Focus, she wrote a couple of others books including The Team That Managed Itself and Pencil Me In. She also teaches over at Stanford.
What I loved about this episode is that we get really tactical about how you can start OKRs is for the first time, what makes a good objective from a bad objective, how you can have key results that are actually measurable and quantitative, and then how to build this into the culture of your company so that you're not just setting goals and forgetting about them.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
In addition to Chris Ronzio and CMO of Trainual, Jonathon Ronzio being brothers, they are both multifaceted in their career endeavors and personal lives. Jonathan is the host of a podcast called The Stokecast and had Chris on the show. They had a great conversation that fans of this show will be sure to appreciate as well. It's a well-rounded chat about their relationship as brothers, Chris's entrepreneurial journey, how he has managed Type 1 Diabetes since age 7, and pushing the boundaries of his personal growth. So sit back and enjoy.
In addition to Chris Ronzio and CMO of Trainual, Jonathon Ronzio being brothers, they are both multifaceted in their career endeavors and personal lives. Jonathan is the host of a podcast called The Stokecast and had Chris on the show. They had a great conversation that fans of this show will be sure to appreciate as well. It's a well-rounded chat about their relationship as brothers, Chris's entrepreneurial journey, how he has managed Type 1 Diabetes since age 7, and pushing the boundaries of his personal growth. So sit back and enjoy.
In addition to Chris Ronzio and CMO of Trainual, Jonathon Ronzio being brothers, they are both multifaceted in their career endeavors and personal lives. Jonathan is the host of a podcast called The Stokecast and had Chris on the show. They had a great conversation that fans of this show will be sure to appreciate as well. It's a well-rounded chat about their relationship as brothers, Chris's entrepreneurial journey, how he has managed Type 1 Diabetes since age 7, and pushing the boundaries of his personal growth. So sit back and enjoy.
In addition to Chris Ronzio and CMO of Trainual, Jonathon Ronzio being brothers, they are both multi-faceted in their career endeavors and personal lives. Jonathon is 1 of 2 hosts on a podcast called The Stokecast. They invited Chris on for an episode and as a result, had a great conversation that fans of this show will be sure to appreciate as well. It's a well-rounded chat about their relationship as brothers, Chris's entrepreneurial journey, how he has managed Type 1 Diabetes since age 7, and pushing the boundaries of his personal growth. So sit back and enjoy.
In this episode, I chat with RE/MAX CEO, Adam Contos. If you've ever wanted to get inside the world of a Fortune 500 CEO, then this episode is for you. Now Adam started his career at RE/MAX almost 20 years ago as an independent contractor and worked his way up to the very top of the food chain. And he's going to share his stories, his tips, his tactics, how he does strategic planning, and how he rolls out communication to a company with thousands and thousands of employees all over the world. So if you can imagine yourself at that scale someday, or you just want to take a page from his playbook and stick it in yours and your size company, you're going to love this episode.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Get a quick dive into how Chris and the team at Trainual use customer feedback & product suggestions to make improvements that not only meet their customer's needs but also are the best direction for the future of the product. This section of audio is from a chat with Chris on the Customer Conversions Podcast.
When is it good to take funding from outside sources vs. leveraging your own capital? Find out in today's episode.
With the rise of tech companies starting in and moving to Arizona, one may wonder what the tech community is like here. In this first piece of audio, Chris reflects on Arizona's start-up & tech community. Next, Chris shares a vision for the future of the company and lastly, a practical tip for breaking through the challenge of having a business idea, but not knowing where to start with it. This audio is from a guest appearance on the Forward Thinking Founders.
What did the early stages of Trainual's success look like? The simple answer is, getting customers. In this quick segment Chris shares some of his early strategies to acquire Trainual's first customers. This audio is from a guest appearance on the Forward Thinking Founders podcast.
In this episode, I'm talking to Omar Zenhom, Co-Founder & CEO at WebinarNinja. This episode is incredible if you're looking to launch or scale a product. He's got a podcast called the $100 MBA that he started back in 2014 and has since had over 100 million downloads. He also has a thriving business called WebinarNinja, and over a million people have attended webinars through the platform. So how do you create two things? Not just one, but two things that at the same time scale so rapidly. Well, as you listened to this episode, you'll see that it's all about finding the hook in what makes you different and getting really connected with your customer. So he's got some great tips here whether you're starting or scaling a business.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
If you caught April 7th's episode, you heard an insightful conversation with Chris's friend Russ Perry, who is the CEO of Design Pickle. This candid extra from that conversation drives home the fact that you always need to be crystal clear about where you want to go with your career or business because you never know what opportunity lies ahead. And if you want more from Russ, listen to our entire chat, here.
Starting a business when you are young comes with a great number of benefits, often providing you with a wide variety of experinces as a budding entrepreneur, but one of the first hurdles you're bound to encounter is the challenge of being your own boss. In these two audio segments, Chris explains the benefits of starting a business while you're young and 4 tips you can begin to implement today to become a better boss.
As a business owner and entrepreneur, you likely are multitasking and juggling different aspects of your business throughout the day. Time-blocks can be a great solution for staying intentional and focused at the task at hand. Do time blocks right and keep your mind and work in order.
Get creative with repurposing your content. Chris explains how and why finding ways to repurpose content should be a part of your marketing strategy.
In this episode, I'm talking to one of my best friends, Russ Perry, who is the founder and CEO of Design Pickle. They've got close to 500 team members in six different countries around the world. What I love about this conversation is that Russ who runs this huge company, you know, flat rate creative design services. He's built this over the last five years, but what he's really been building this whole time is a foundation at home. He's been investing in himself. He's been creating the family, the lifestyle that he wants and his business has succeeded around that. And because of it, I believe. Russ dives into everything from his story and journey into creating Design Pickle, to the filter of how he made his decision to create this business, to how he does annual and quarterly planning and keeps his life just integrated personal and business life on a day-to-day basis. He's an amazing friend. He's been an inspiration for me, and you're going to learn a lot from this.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
An essential part of scaling your business is adding new employees. As a business owner or manager at your company, you may be wondering when is the right time to hire that top talent for the lead roles in your business. Luckily, in today’s episode Chris has got the valuable insight and like he often does, the perfect analogy, to answer this question.
Chris Ronzio and CMO of Trainual Jonathon Ronzio attended the 4D’s immersive consulting workshop with entrepreneur, social media guru, and CEO of VaynerMedia, Gary Vaynerchuck. The following audio is from their consulting session with Gary Vee.
If you are familiar with Chris’s content, you have probably heard bits and pieces about his background and entrepreneurial career, but this segment goes deeper into the story of the first business he built. From his entrepreneurial spirit at a young age to ultimately selling his first business, this chat provides the key takeaways that were critical to Chris's success. This audio is from a guest appearance in 2019 on Michael E. Gerber’s ATEW Web series.
If you are familiar with Chris’s content, you have probably heard bits and pieces about his background and entrepreneurial career, but this segment goes deeper into the story of his first business he built. From his entrepreneurial spirit at a young age to ultimately selling his first business, this chat provides the key takeaways that were critical in Chris' success. This audio is from a guest appearance in 2019 on Michael E. Gerber’s ATEW Web series.
Creating a new revenue stream – such as strategic partnerships – is never as simple as it sounds. But organizations that build successful partnership programs are able to both diversify and expand their revenue streams. In this episode, I chat with Nicole Wolfe, VP of Corporate Partnerships at ClassPass, on how she built their corporate partnership program from scratch, and how you can do it too!
Trainual hosted a virtual event in 2020 centered around empathy in the workplace. This session with author and entrepreneur Michael Ventura speaks on what exactly empathy is, why it is today's most talked-about competitive advantage and the framework for how to train your team for it. The following segment is part 4 of 4.
Trainual hosted a virtual event in 2020 centered around empathy in the workplace. This session with author and entrepreneur Michael Ventura speaks on what exactly empathy is, why it is today's most talked-about competitive advantage and the framework for how to train your team for it. The following segment is part 3 of 4.
Trainual hosted a virtual event in 2020 centered around empathy in the workplace. This session with author and entrepreneur Michael Ventura speaks on what exactly empathy is, why it is today's most talked-about competitive advantage and the framework for how to train your team for it. The following segment is part 2 of 4.
Trainual hosted a virtual event in 2020 centered around empathy in the workplace. This session with author and entrepreneur Michael Ventura speaks on what exactly empathy is, why it is today's most talked-about competitive advantage and the framework for how to train your team for it. The following segment is part 1 of 4.
In this episode, I chat with Dr. Steve Yacovelli. He calls himself "The Gay Leadership Dude," and this episode is all about creating an inclusive culture. Dr. Steve is the Owner and Principal of TopDog Learning Group, which is a leadership, change management, and diversity and inclusion consulting group. Steve has worked with fortune 500's like the Walt Disney Company and Bayer, in addition to amazing nonprofits like the Bill and Melinda Gates Foundation and the American Library Association.
What I loved about this episode is that he breaks down how you can infuse diversity and inclusion into your culture. He goes into depth on how to audit the current state of things, how to rank yourself on a scorecard, how to roll out these new policies and procedures, and how to embrace diversity and inclusion so you create a culture that attracts the most diverse group of people.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
What is the Entrepreneurial Operating System or also referred to as EOS? Get the scoop on EOS and learn how to use it in your business. In the second audio segment, Chris lets you in on his tips for how to pick the right software tools for your small business.
With any startup, we often think that seeking out investors is one of the first steps in order to get your business off the ground. Chris used a different approach during the early stages of funding Trainual, and here is why he believes it will pay off when the time comes to seek out outside investors.
From the years of consulting and his business experience, Chris Ronzio wrote: “100 Hacks to Improve your Business,” covering topics to improve your lifestyle, personal productivity, marketing, sales, finance, and much more. This segment includes tips #41-50.
Do it. Document it. Delegate it. Chris Ronzio developed this framework and trademarked the phrase in order to provide businesses with a straightforward approach for knowing when to document your SOP’s. After listening to today’s segment, you will be able to determine where you are in this process so you can effectively delegate and continue to scale your business.
What is your customer's pain-point? Understanding your customer's pain-point will help shift your product or service to better suit your customer’s needs. Chris explains this thought in more detail and how he sees it through the lens of his business Trainual.
We all know that who you surround yourself with can have a big impact on your performance and progression. Putting yourself in the right environments and finding people like mentors and coaches, that are ahead of you in terms of your entrepreneurial career, can help act as your guide and be a valuable asset as you navigate through the next steps in your business.
This audio segment is from the Start With a Win Podcast. Chris shares his insight on why delegating is the hardest thing for leaders to overcome and the importance of empowering your employees rather than micro-managing.
This audio segment is from the Start With a Win Podcast. If you have been listening to this podcast or are familiar with Trainual, chances are you have frequently heard the words systems and processes. In this excerpt, Chris explains how he perceives these quote on quote buzzwords “Systems & Processes,” and how that mindset helped him evolve the concept of Trainual.
Today’s episode is about the orientation and onboarding process for new employees. These two terms are often used interchangeably, but Chris lays out the key differences. He also speaks on the power of using video to guide new hires through your onboarding process.
Chris recently hosted a live webinar with entrepreneur and SaaS coach Dan Martel. Tune in for some powerful insight and motivation on running your business in today’s economic climate. Put in the time for growth and learning because you are worth the investment!
Chris recently hosted a live webinar with entrepreneur and SaaS coach Dan Martel. Tune in for some powerful insight and motivation on running your business in today’s economic climate. During this segment, Chris and Dan discuss the idea of shifting your perspective during this time of isolation. Set goals and routines in this new work-life balance so you can stay on top of your productivity, personal growth, and health.
Chris recently hosted a live webinar with entrepreneur and SaaS coach Dan Martell. Tune in for some powerful insight and motivation on running your business in today’s economic climate. This episode's audio dive’s into tools for managing finance and how to search for and compare the best SaaS products on the market.
Chris recently hosted a live webinar with entrepreneur and SaaS coach Dan Martell. Tune in for some powerful insight and motivation on running your business in today’s economic climate. In the following excerpt, Dan explains his business metaphor broccoli vs. chocolate and shares his top tools for functioning efficiently in the remote work environment.
There may come a time when you find yourself wondering if you should sell your business. But how do you know for sure? Are you more excited about something that’s going on outside of your business? When is the right time to sell? Is your business even ready to be put on the market? Get the answers to these questions in today's episode.
The reality of SMB’s is that only about one in three small businesses make it to the ten-year mark. So why do they fail? While there can be many reasons to blame for a business's failure, Chris explains one of the most common mistakes he has seen from his years of business and consulting experience.
Today’s episode is all about the balance and mixture between work and family. First, how to keep work separate from your family life so that you stay productive at work and your relationships stay healthy at home. Second, how to determine if going into business with friends or family is a smart idea.
Hitting big milestones and metrics in your business is always something to celebrate, but don’t overlook what else is going on in your life during these milestone moments. Chris shares a recent successful metric he and the team at Trainual reached, and why the mixture of life behind the scenes is just as important as the milestone.
This audio is from Chris's live consulting show, Organized Chaos. Towards the end of his conversation with Dave McClennan, owner of a property tech startup, the main takeaway is which business and revenue model is Dave going to focus in on. Chris stresses the importance of doubling down on one method in the early stages of your startup. Thus allowing you to acquire reliable data in order to determine the success of your current business model.
Get your daily inspiration for the day and find out how far you are willing to push yourself. We all have heard the phrase “know your own limits,” but can that actually be a hindrance when it comes to progression? In the second audio segment Chris challenges you to be more transparent and open with your work, because like it or not, we often work harder when others are watching.
We all face decisions in work and everyday life, how we handle them is up to us. In many cases, before we even decide how to handle the situation, we face the dreaded excuse. Beware because excuses can be great negotiators. Once the excuses are out of the way, tackle your business decisions by deciding whether you want to fix, refactor, or rebuild.
Today’s episode is audio from the Tycoons of Smallbiz Podcast where Chris was invited onto their show as a guest. Hear about how Chris got Trainual started, how Trainual took a different route for funding the business during their first year, and additional insight when looking for outside funding.
Today’s episode is audio from the Tycoons of Smallbiz Podcast where Chris was invited onto their show as a guest. In this segment, they discuss the on-boarding process, some tips for orienting new employees, and how the influence of video content can play a major role within your business.
Today’s episode is audio from the Tycoons of Smallbiz Podcast where Chris was invited onto their show as a guest. In this segment, Chris explains what a business playbook is, how Trainual can help you establish your playbook, and which types of companies Trainual works best for.
Today’s episode is audio from the Tycoons of Smallbiz Podcast where Chris was invited onto their show as a guest. They briefly talked about Chris’s background, how Trainual came to be, and why establishing your business’s prototype is similar to the ‘Franchise System’.
In the following segment, Chris is speaking with the author and owner of Scaling Up, Verne Harnish. They dive into a conversation about creating your business's vision summary when that vision summary should be created and using the process accountability chart to assign employees to be accountable for the processes and systems within your business.
Who needs an assistant? How do you acquire one? Maybe you don’t need a full time dedicated assistant but still need some extra help. Chris shares his opinion and tips on having an assistant or at least some form of assistance as a business owner.
In this episode, you will hear two different clips about varying topics. First, Chris explains why your brand is a key component in helping you stand out from your competitors. Secondly, he shares a valuable exercise for planning out the operations and funding requirements for your business.
In today's episode, Chris drops some daily inspiration surrounding the topic of competition. Perspective one, competing against the giants in your industry and perspective two, finding competition in company.
Whatever stage your business is in, there are 5 systems you should have covered. Something to manage the conversation, the work, your business’s relationships, your money, and how your business works. Chris explains his top five tools for handling all these operations and systems.
The following segment was from a virtual wine and learning event called ‘Training with Empathy.’ This event put on by Trainual showcased an afternoon of guest speakers talking about empathy’s role in the workplace. The event kicked off with co-founders of Empathy Wines Jon Troutman and Nate Scherotter.
From the years of consulting and his business experience, Chris Ronzio wrote: “100 Hacks to Improve your Business,” covering topics to improve your lifestyle, personal productivity, marketing, sales, finance, and much more. This segment includes tips #31-40.
Are there areas in your life where you are showing up to just check the box and say you completed it? It’s easy to fall into this cycle, but harder to consistently give your best effort so that you can always be improving and progressing. Always keep track and record your progress, because while leaps and bounds aren’t made in a day, you can always look back and see the improvement over time.
Neha is the Director of Business Operations at GumGum an experienced operations and strategy leader on the Forbes 30 Under 30 list who has helped scale some of California’s most successful start-ups, including The Honest Company and Beats by Dre. In this episode, we chat about working for well-known organizations through large transitions, thinking like a business owner to improve processes, and using OKRs in the workplace.
After working on a number of key partnerships and transactions for Beats, including the sale to Apple, Neha moved on to the augmented reality start-up, DAQRI, before her current role as Director of Business Operations at GumGum Sports, where she’s helped scale the Operations Team from 6 to a team of 24. Neha loves building teams from scratch, establishing a shared vision, optimizing organizational structures, and creating and testing new processes.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Chris was a guest on The Chase Potential Podcast where ideas centered around perfectionism, time management, and project management were discussed. As well as the practice of itemizing your tasks as a business owner so you can delegate those responsibilities to your employees more effectively. This is audio is the last segment from that interview.
Chris was a guest on The Chase Potential Podcast where ideas centered around perfectionism, time management, and project management were discussed. As well as the practice of itemizing your tasks as a business owner so you can delegate those responsibilities to your employees more effectively.
Chris was a guest on The Chase Potential Podcast where ideas centered around perfectionism, time management, and project management were discussed. As well as the practice of itemizing your tasks as a business owner so you can delegate those responsibilities to your employees more effectively. The following is the first part of that interview.
The idea of transparency can be a scary thought for many. When it comes to being open and transparent with your company’s numbers, it doesn’t always have to be filled with the fear of judgment or being too inclusive with that type of sensitive information. Chris challenges this thought and shares the positives he has seen from being open about Trainual’s numbers. Transparency also has a direct impact on your day to day relations with your customers and employees.
In this episode, I chat with Joe Martin, the GM and VP of Marketing at CloudApp, a visual collaboration tool. What I really liked about this episode is that he talks about, as a remote-first tool, how they're approaching this new remote economy that we live in. So he talks about the boom and traffic they've seen, the signups, and how they've adjusted things to be more applicable than ever. He also talks about customer experience because their tool relates to design and great customer experiences. And they've done a fabulous job of collecting customer and non-customer feedback and designing their product.
Joe has more than 13 years of experience in marketing in the tech industry. Prior to his role at CloudApp, Joe was the Head of Social Analytics at Adobe where he led paid social strategy and a research team providing strategic guidance to organizations within the company. He’s been published in the Associated Press, Wall Street Journal, NY Times, and other top tier outlets.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
How can you improve your business's productivity? All businesses face this on-going question, but sometimes simple solutions provide the best results. In the following segment, you will hear about four tips that you can start implementing today and improve productivity for your business, employees, and in your own workflow.
After years of consulting and business experience, Chris Ronzio wrote: “100 Hacks to Improve your Business,” covering topics to improve your lifestyle, personal productivity, marketing, sales, finance, and much more. This segment includes tips #21-30.
In this excerpt from the Organize Chaos Consulting Show, Chris consults Erick Prospero, the owner of an E-Learning video production company, as he faces the challenge of hiring for a skill you don’t know how to do yourself. They begin to discuss by assessing his company's marketing funnel and the hindrances preventing him from making this new hire.
Take time for reflection and appreciation. Whether it’s in your own personal life or within your business, taking those moments to show appreciation can be beneficial. Not only for your own mental health, but it can also help expand and grow your business’s relationships. Chris shares his thoughts on this topic and specific examples of how appreciation can pay dividends.
In this episode, I chat with Becky Karsh, head of people development at Uber in the US and Canada, about how to navigate massive cultural shifts in the workplace. Becky's navigated several during her time at Uber. This episode was taken as a clip from our Training With Empathy event that we hosted back with empathy wines in April of 2020. And what I love about this is that Becky just gives great advice. She's candidly been leading a team through a lot of shifts from the entrance into COVID and the massive workforce change to the CEO changeover that happened a few years back. So she has some great perspective, and I think you'll learn a lot.
Topics Covered:
- How to train resilience in a team
- Fostering a community virtually
- Identifying humility as a trait in a potential hire
- Managing people who are innovative
- Training people during a business pivot
- How Uber deals with change through empathy
- Removing the fear of failure in employees
- Leading the people team at Uber
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
The Arizona Commerce Authority put on a 6-week small business boot camp, where Chris Ronzio was featured on one of their daily sessions, presenting on the topic of scaling back-up your business post-COVID-19. In the final segment of this series, Chris wraps up with some perspective on positive takeaways as businesses navigate through this pandemic and into the future.
The Arizona Commerce Authority put on a 6-week small business boot camp, where Chris Ronzio was featured on one of their daily sessions, presenting on the topic of scaling back-up your business post-COVID-19. In the following audio segment, you will hear Chris explain the concept of “Your biggest asset is the work you have already done,” building a repeatable process, and knowing when to outsource or hire help.
The Arizona Commerce Authority put on a 6-week small business boot camp, where Chris Ronzio was featured on one of their daily sessions, presenting on the topic of scaling back-up your business post-COVID-19. The following segment covers how to find the right niche your business can serve during this evolving period of the pandemic.
The Arizona Commerce Authority put on a 6-week small business boot camp, where Chris Ronzio was featured on one of their daily sessions, presenting on the topic of scaling back-up your business post-COVID-19. In this segment, he talks about finding your best product or service, with useful exercises like “The Largest Check” and watching market trends.
In this episode, I chat with Michael Ventura, CEO and founder of Sub Rosa, during our Training With Empathy event we hosted in April. We talk about the concepts from his book, Applied Empathy, and how to make empathy a trainable skill. What I liked about this episode is that he fully breaks down why empathy is today's most talked-about competitive advantage, and he explains how to train your team for it.
Sub Rosa is a strategy and design firm that has worked with some of the world's most iconic brands and organizations; including Adobe, Delta Airlines, Google, Goldman Sachs, Nike, The TED Conference, and The Obama Administration.
Michael has served as a board member and adviser to a variety of organizations including Behance, The Burning Man Project, The Smithsonian Cooper-Hewitt National Design Museum, and the United Nations’ Tribal Link Foundation.
In this episode, we learn about:
- Some of the creative campaigns that Sub Rosa has produced
- Dealing with difficult people and the four points of distortion
- The “Whole Self” framework
- Asking the hard questions to see the truth
- Opening yourself up to new perspectives
- Seeing the world from other people’s point of view
- Why empathy is not sympathy, compassion, or being nice
- How empathy is a trainable skill
- Fostering more collaborative and inclusive relationships in the workplace
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Businesses may not be seeing their normal growth patterns in today’s current economy. If your revenue is not exponentially growing at the moment, how can you shift your strategies to grow other aspects of your business? Chris highlights these areas of focus, as well as the type of employee he calls, the Growth Hacker. This employee creatively tests and grows new ideas, which can be very beneficial when exploring new areas for growth within your company.
Social media can sometimes become an arduous task, especially when you have a number of other things to handle throughout your day. In the two following clips, Chris shares his thoughts on keeping your social posting consistent and relevant for your audience.
Shifting a position to work remotely can be challenging and often causes a moment of panic for your employees. Questions like, how do I handle my daily tasks in this remote setup, where do I focus my time, and how to stay productive in a home/work environment? Chris interviewed Nick, Trainuals videographer, about how he is tackling the shift to remote work and provides helpful strategies for any remote position.
Shifting a position to work remotely can be challenging and often causes a moment of panic for your employees. Questions like, how do I handle my daily tasks in this remote setup, where do I focus my time, and how to stay productive in a home/work environment? Chris interviewed Nick, Trainuals videographer, about how he is tackling the shift to remote work and provides helpful strategies for any remote position.
In this episode, I chat with Beate Chelette, The Growth Architect and founder of The Women’s Code about how to turn your passions and skills into profit. What I liked about this episode was her passion for small businesses and growing businesses. She developed a framework for scaling a business from the idea, the inception, all the way into building the systems and training that Trainual specializes in.
Beate was once $135,000 in debt as a single parent when she bootstrapped her passion for photography into a highly successful global business and eventually sold it to Bill Gates in a multimillion-dollar deal. She’s provided training for tens of thousands of Founders, SmallBusiness Owners, and Entrepreneurs with her framework. HuffPost calls her one of ‘50 Must-Follow Entrepreneurs’.
In this episode, we talk about:
- Why Beate wrote a letter to the President of the United States
- Stepping out of panic and fear and aim high
- Beate’s Five Star Success Blueprint
- Figuring out what skill comes easy to you, and doing that
- Charging for your passion, selling more, & feeling good about it
- Building authority and strategic messaging
- Balanced leadership and The Women’s Code
- The shift from business owner to business leader
- Growth strategies within Beate’s Growth Architecture
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
If your business feels like chaos, don’t worry, it may actually be a good thing. Chris explains why this can be a healthy sign for your business, as well as a three-step process to start chipping away at the problems and to-do lists that often cause that feeling of chaos.
The Organized Chaos consulting show, with Chris Ronzio, released its pilot episode back in January of 2020. If you have been listening to PMP Daily, you have already heard episodes that feature segments from the Organized Chaos show, but this pilot episode will give you background on how that show came to be and a deeper dive into Chris’s consulting journey. This is the final segment of this four-part mini-series. If you're just tuning in now, hop back to the episode titled, Organized Chaos Pilot (Part 1), to listen to the series in order.
The Organize Chaos consulting show, with Chris Ronzio, released its pilot episode back in January of 2020. If you have been listening to PMP Daily, you have already heard episodes that feature segments from the Organized Chaos show, but this pilot episode will give you background on how that show came to be and a deeper dive into Chris’s consulting journey. This segment is part 3 of 4, so be sure to tune in tomorrow for the next segment.
The Organize Chaos consulting show, with Chris Ronzio, released its pilot episode back in January of 2020. If you have been listening to PMP Daily, you have already heard episodes that feature segments from the Organize Chaos show, but this pilot episode will give you background on how that show came to be and a deeper dive into Chris’s consulting journey. This segment is part 2 of 4, so be sure to tune in tomorrow for the next segment.
In this episode, Chris talks to Greg Head, CEO of Scaling Point which provides consulting and workshops to early-stage tech companies, and the Founder of Gregslist.com, a curated, up-to-date list of software companies and tech jobs in Phoenix, Salt Lake City, Dallas, Chicago, Atlanta, and Boston. What I liked about this episode is we talk in-depth about how to create a category, what that means and examples from Trainual, because this is an active conversation we're having right now about creating the category for playbook software.
He’s had an amazing career so far with early-stage experience at ACT!, the contact manager millions of people used in the 90s. Then cofounding SalesLogix, the first mid-market CRM software that went public in 1999. Then as the CMO at Infusionsoft where he helped them grow from $15m to $100m.
In Arizona, he’s a legend in our startup scene here in Arizona and I’ve been fortunate to learn a lot from him.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
The Organized Chaos consulting show, with Chris Ronzio, released its pilot episode back in January of 2020. If you have been listening to PMP Daily, you have already heard episodes that feature segments from the Organized Chaos show, but this pilot episode will give you background on how that show came to be and a deeper dive into Chris’s consulting journey. This segment is part 1 of 4, so be sure to tune in tomorrow for the next segment.
From the years of consulting and his business experience, Chris Ronzio wrote: “100 Hacks to Improve your Business,” covering topics to improve your lifestyle, personal productivity, marketing, sales, finance, and much more. This segment includes tips #11-20.
While both of these segments are about different topics, they share a common thread. During both monologues, Chris hints at the idea that passion is an essential element to progression. If your business could survive being open 5 hours a week or your company is so self-sufficient that you only need to work 4 hours a week, would that stop you from putting in more time to continue to progress? If you truly are passionate about your business and focused on maximizing its potential, you're probably going above and beyond the minimum amount that is required of you. You want your business to be the best it can be because great things don’t last forever.
This clip is from Chris's live consulting show, Organize Chaos. In this segment, Chris and his guest discuss the value of determining your customer funnel. He also explains how to use the metrics around each stage of your funnel to make business predictions and decisions throughout the year.
This episode is an interview that my brother, Jonathan, our CMO at Trainual did during our Training With Empathy event earlier this year. He chats with Amy Posey, the Founder & CEO of SUPER MEGA BOSS. She's also the co-author of Wild Success: Seven key lessons, business leaders can learn from extreme adventures. This talk is a really candid conversation about how you should be vulnerable with your people, how it's okay to admit mistakes, and just the science behind emotional intelligence as a whole.
Amy is a neuroscience-based leadership development facilitator who helps leaders at all levels using science and performance research in her practical approach to learning and development. SUPERMEGABOSS is a manager training company that creates short videos and in-person sessions to make better bosses.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
This segment is part 4 of a longer webinar Chris gave on the topic of “Hiring Employees You Have Never Met In Person,” hosted by the founder of DUDE, Chris Martinez. During this presentation, Chris Ronzio showcases his strategies for making reliable new hires while only virtually interfacing with the candidates. In a time where the workplace has become more remote and virtual than ever before, these hiring processes are ever so valuable.
This segment is part 3 of a longer webinar Chris gave on the topic of “Hiring Employees You Have Never Met In Person,” hosted by the founder of DUDE, Chris Martinez. During this presentation, Chris Ronzio showcases his strategies for making reliable new hires while only virtually interfacing with the candidates. In a time where the workplace has become more remote and virtual than ever before, these hiring processes are ever so valuable.
This segment is part 2 of a longer webinar Chris gave on the topic of “Hiring Employees You Have Never Met In Person,” hosted by the founder of DUDE, Chris Martinez. During this presentation, Chris Ronzio showcases his strategies for making reliable new hires while only virtually interfacing with the candidates. In a time where the workplace has become more remote and virtual than ever before, these hiring processes are ever so valuable.
This segment is part 1 of a longer webinar Chris gave on the topic of “Hiring Employees You Have Never Met In Person,” hosted by the founder of DUDE, Chris Martinez. During this presentation Chris Ronzio showcases his strategies for making reliable new hires while only virtually interfacing with the candidates. In a time where the workplace has become more remote and virtual than ever before, these hiring processes are ever so valuable.
In this episode, Chris talks to Clate Mask, CEO and Co-Founder of Keap. What I loved about this episode is that Clate gets so specific in outlining the different stages of business growth that you go through. And at each of the stages, there's kind of a revenue marker that he points to. And there's a key problem that you need to solve. So, Clate I know from experience, is very tactical and surgical about the advice he gives. And you'll get to see that here in this episode.
Clate is recognized by the small business community as a visionary leader. His passion for small business success stems from his personal experience taking Infusionsoft from a struggling startup to an eight-time Inc. 500/5000 winner.
Keap (formerly known as Infusionsoft) has landed four rounds of venture capital including a $55 million Series D led by Bain Capital Ventures.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Coming to the realization that you made a bad hire can be an easy decision, but how to handle that situation is what can be difficult. In this clip from Chris's Youtube channel, he explains how to determine if an employee needs to be let go and why having that uncomfortable conversation is better than letting the issue go unresolved.
As an entrepreneur, making time for a vacation is essential for recharging your personal life, as well as being more productive in the office. In these two segments, Chris explains why he has built his business around his annual vacation time and how he uses the open schedule to stay productive.
In these two short clips from Chris's IGTV, he lays out some sound advice for daily building and progression in your work and personal life. It’s easy to get overwhelmed with a long to-do list, but by conscious efforts to build new skills and refine the ones you already have, you can feel accomplished at the end of the day.
This clip is from episode 1 of Chris's live consulting show, Organize Chaos. Chris chats with Dave McClennan about why focused scaling and focused development are important for seeing success in the early stages of Dave’s startup and avoiding the danger of spreading his business to thin. Dave McClennan is a real estate investor who owns a property tech startup.
In this episode, I had a conversation with Kim Scott, Author, and Co-Founder of Radical Candor, about the concept of Ruinous Empathy and how to use her Radical Candor method in the workplace. This episode is a little bit different from the episodes we typically have here on the show. It’s a live recording from our Training With Empathy event we hosted in partnership with Gary Vaynerchuk’s Empathy Wines last month.
If you haven’t read the book, definitely pick up a copy. Previously, Kim led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google before joining Apple to develop and teach a leadership seminar. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
The first clip in this episode is about determining salaries for your employees based on a 50% rule. In the second clip, Chris explains why spending extra money on the right gear for your employees is important. Both segments point in the same direction, determining how much money to spend on your employees to foster their ability for success.
In this clip, Chris is interviewed by entrepreneur and CEO Nathan Latka, talking about Trainual’s launch, business model, and more. At the time of this interview, Trainual was in its first months since launch. This is the second half of the interview, check out episode 14, Nathan Latka Interview Part 1 for the other half.
This clip is from Nathan Latka's podcast where he interviews Chris about Trainual’s launch, business model, and more. At the time of this interview, Trainual was in their first months since launch, so this episode provides a great in the moment snapshot of how the company was scaling at the time.
As an entrepreneur, business owner, and marketer, you are always going to have competition and outsiders critiquing your work. These clips are from Chris's IGTV collection, where he gives good insight into how to handle the critiques and competition in a healthy manner. He talks about how to use that fuel to step up and grow your business instead of complaining or letting that negativity hold you down.
In this episode, Patrick Campbell, Founder & CEO of ProfitWell, talks about how you should first price your services, how you should make sure not to leave money on the table, and how you should think about upsells and maximizing the value of a customer over time. He points out the metrics that you should be watching to understand your customers and make strategic decisions based on the data that your customers show you.
ProfitWell is the industry-standard software for helping companies like Atlassian, Autodesk, Meetup, and Lyft with their monetization (through Price Intelligently) and retention strategies. ProfitWell also provides a turnkey solution that powers the subscription financial metrics for over fourteen thousand subscription companies (it’s free and plugs right into your billing system). Prior to ProfitWell Patrick led Strategic Initiatives for Boston based Gemvara and was an Economist at Google and the US Intelligence community.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
In 2018 Chris participated in a local based Phoenix entrepreneur event called Street Pitch. If you're new to Chris’s content or his business Trainual, this segment gives some great background on his story as an entrepreneur and how Trainual came to be.
From the years of consulting and his business experience, Chris Ronzio wrote: “100 Hacks to Improve your Business,” covering topics to improve your lifestyle, personal productivity, marketing, sales, finance, and much more. This clip includes tips #1-10.
In this clip from Phx Startup Week, Chris breaks down why and how he used credit cards to get Trainual’s funding off the ground. Finding investors is not the only way to go about funding your startup. You can also leverage credit card debt as another option.
In this clip from Phx Startup Week, Chris explains his light bulb moment when realizing he could sell his consulting as a product, but he was resistant to becoming a marketer. In this speaking event, he takes you through his first marketing efforts when establishing Trainual, as he taught himself the importance of becoming a marketer when you are an entrepreneur.
In this episode, Jaleh Rezaei, Co-founder and CEO of Mutiny, tells her process for customizing your website to speak to all different customers and to maximize your sales. We also go through how they've used experimentation through their growth hacks to really grow the company, and how they operationalize their goals with their weekly and quarterly meeting cadence. You'll get a lot out of this episode and hopefully, you start to experiment and personalize.
Mutiny is a YC-backed company focused on helping SaaS companies personalize their website for each visitor. Prior to Mutiny, Jaleh was employee 12 and head of marketing and business development at Gusto and grew the company from 500 to 50,000 customers over 4 years. She was the Director of Product Marketing at VMware prior to Gusto.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
We all have those days of distractions and wandering thoughts, but when they start to pull you away from your daily tasks. How do you get yourself back on track? In this clip, Chris gives some inspiration to help get you re-focused and ready to crush your day.
B2B marketing can be very effective on Instagram when you create engaging and natural-looking content. In this clip, Chris tells more about this and how he has used Instagram to market Trainual’s products.
This clip is from Chris's live consulting show, Organize Chaos. During Chris’s chat with entrepreneur Ashley Bright, Chris lays out three sound tips for marketing yourself as a public speaker to help you acquire more speaking jobs.
Are you constantly drumming up new business ideas? Is it time to go all-in on your business venture? In this clip from his Youtube channel, Chris takes you through a checklist on how to determine if the time required to start and run your business will allow you to make back your money and make your business venture worth pursuing.
In this episode, I chat with Todd Herman, author of the Alter Ego Effect. Todd breaks down the process of creating one of these alter egos and why it's so impactful on your performance. A lot of times you hear these performance improvement coaches and they've got big philosophies, but they don't have the tactical sequence of how you can do something to get a certain result. And he talks about both the intrinsic and extrinsic motivators, mentors, alter egos, and all the things you can do to use your mindset, to shift your performance. I think you're going to love this episode.
Todd Herman is an award-winning author, performance advisor to athletes, leaders and public figures, and is the recipient of the Inc. 500 fastest growing company award. He’s been featured on the Today Show, Sky Business News, Inc Magazine and CBC National News. He’s also the author of the WSJ bestselling book, The Alter Ego Effect: The Power of Secret Identities to Transform Your Life. And lives in New York City with his young family.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
In this clip from his Youtube channel, Chris talks about his top 5 CEO email hacks to keep your inbox as close to zero as possible. These tips are super valuable for anyone looking to clean up the clutter and stay on top of your inbox, apply these strategies across all your email accounts to help you stay organized and productive.
Determining if you can afford to start or buy a business can be a daunting thought. In this clip from one of Chris's Youtube videos, he provides some practical tips for assessing your financial’s to help you decide whether you have adequate capital to start your own business.
In this clip from Chris's Organize Chaos live consulting show, Chris talks with Ashley Bright about delegation & organization. They discuss figuring out a measurable workload to delegate to your employees to free up your schedule to be more productive and efficient with your own time.
The clip is from Chris’s live consulting show called Organize Chaos. In this chat, Chris sits down with real estate investor Dave Mclennan, to talk about his property tech startup, discussing marketing strategy and defining his target audience.
This is part two of a two-part episode with Claude Silver, the Chief Heart Officer over at VaynerMedia. If you haven't heard part one, definitely go back and give that one a listen because Claude talks so much about how to be vulnerable and how to be a leader during these crazy times. Otherwise, we're jumping in mid-conversation to me and my brother Jonathan's interview with Claude that took place as part of a live series we did called Training With Empathy. This was an event we did with Gary Vaynerchuk’s wine brand Empathy Wines where we interviewed top people leaders to talk all about the concept of empathy.
Claude Silver is the first-ever Chief Heart Officer. After nearly 20 years at numerous advertising agencies building brands for Fortune 50 companies, Claude found her home and true calling at VaynerX.
Her success in guiding client relationships, global brand strategies, operations, and management is driven by an abiding passion for creating spaces in which people can thrive.
How do you build the best human empire of all time? With heart.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Brought to you by Trainual.
In this episode, me and my brother Jonathan, the CMO here at Trainual, had a conversation with Claude about infusing empathy into the workplace. This episode is a little bit different from the episodes we typically have here on the show. It’s a live recording from our Training With Empathy event we hosted in partnership with Gary Vaynerchuk’s Empathy Wines last month. We’re also splitting this episode into two parts so this particular episode is Part 1. I hope you enjoy and stay tuned for Part 2 dropping next week!
Claude Silver is the first-ever Chief Heart Officer. After nearly 20 years at numerous advertising agencies building brands for Fortune 50 companies, Claude found her home and true calling at VaynerX.
Her success in guiding client relationships, global brand strategies, operations, and management is driven by an abiding passion for creating spaces in which people can thrive.
How do you build the best human empire of all time? With heart.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Brought to you by Trainual.
In this episode, I chat with John Lee Dumas all about the process of building an audience. JLD is the host of Entrepreneurs on Fire, an award-winning podcast where he interviews entrepreneurs who are truly on fire. I was fortunate enough to be on his podcast, episode number 1921 so check that out.
He's done over 2,500 episodes at this point. A million-plus listens a month, seven figures of annual revenue, so you've definitely heard of him and he's just now getting started. So he tunes in from Puerto Rico in about a 15-minute quick episode, but he just delivers nugget after nugget of wisdom about how he built his podcasts initially grew the audience, continued to get big guests and then just runs it like a machine where he doesn't have to think too much about it. So you can learn a lot from how he produces his podcast and how it applies to your business. Give it a listen.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Brought to you by Trainual.
In this episode, I chat with Scott Gerber all about the process of building community. What I really liked about this episode is that Scott is locked up in his apartment in New York City with four kids and his family and he is teaching us about how to build virtual communities. He's done this for 10 years and built communities for companies and for himself and he knows how to do it in a very genuine way. That's why he is called the Superconnector, so whether you're starting a community for the first time or trying to re-engage an existing community that you started a long time ago or even just participate as a more active member in communities, I think you'll find this really interesting. Take a listen.
Scott is CEO of The Community Company, an organization that builds and manages community-driven programs for media companies and global brands. He is the founder of YEC, an invitation-only organization for the world’s most successful young entrepreneurs. He is also the founder of Forbes Councils, a collective of invitation-only organizations for world-class executives.
Scott is the co-author of Superconnector and author of Never Get a “Real” Job. He is a sought-after speaker, regularly published thought leader, and a contributor to Adweek. He has been featured numerous times on television and podcasts, and his work has been honored by NASDAQ and the White House.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Brought to you by Trainual
In this episode, I chat about the Process of Building a Brand Remotely with Erin Blaskie. Erin gives tactical advice for things that you can be doing now with few resources to build your brand at your company. She's got great hacks for how to repurpose content across different channels and tells you exactly where to focus to build your company brand. Then we got into a conversation about personal brands and how you can leverage the time you might have instead of commuting to get yourself out there in the world.
Erin leads the marketing team at Fellow.app - a productivity tool for managers to help facilitate better one-on-one meetings and team meetings. In the fifteen years since starting her first online business, Erin has helped so many businesses come online, establish their web presence and create community. She’s an expert in leveraging the power of the Internet to create culture and inspire change. Erin has worked with companies such as Disney, Post, Kraft, Travelocity, Microsoft Canada, Ford Canada, PepsiCo., 3M, and more.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Brought to you by Trainual
In this episode, I chat with Adrian Salamunovic about the process of getting free PR for your business. What I loved about this episode is that Adrian packs so much value that you can actually stop listening and start acting to get your business free PR rather than using paid media, which a lot of companies rely on. So if you haven't gotten much media, or you haven't gotten much coverage, or you're just not sure where to start and you're too daunted by the prospect of reaching out to those top tier publications, Adrian will break it down for you and make it feel easy.
Adrian is the co-author of the FREE PR Book and the former co-founder of CanvasPop, which he bootstrapped to 8-figure sales. Now he’s a public speaker, startup advisor, investor, and PR expert who’s passionate about helping entrepreneurs reach mainstream success using the power of earned media. His companies have been featured in The New York Times, Wall Street Journal, Today Show, The Doctors, Good Morning America, The Big Idea with Donny Deutsch, CNN, MSNBC, TechCrunch, Mashable, Fast Company, Forbes, The Verge, and WIRED. He is a global mentor for San Francisco-based 500 Startups and is the #1 rated advisor on Clarity.fm.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Brought to you by Trainual
In this episode, I sit down with Alex Judd, business coach and host of the EntreLeadership Podcast. We talk all about the process of becoming a better leader. Right now we're going through a pretty crazy time where a lot of businesses are having to pivot and re-prioritize what they're doing and then communicate that to their teams. Alex walks us through, start-to-finish, how you tackle the habits, the mindset, the action plans, the priorities, and how to deal with getting out of this in a better place. So take a listen and I hope you enjoy it as much as I did.
Alex joined Dave Ramsey’s EntreLeadership team in 2016 as a Business Coach and works with business owners every day to make Ramsey principles come to life in their organization. In addition, as the host of the nationally recognized EntreLeadership podcast, he is responsible for interviewing many of today’s biggest names in business and leadership. Alex is a passionate communicator who is driven by the belief that EVERYBODY wins when a leader DECIDES to get better.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Brought to you by Trainual
In this episode, side hustle master, Chris Guillebeau, and I talk about the process of building a side hustle, what that’s looked like for Chris throughout the years, and how anyone is capable of starting a side hustle for themselves. We touch on what side hustles look like in the current economic climate and we also talk about Chris’s new book, The Money Tree, that was published on April 7th.
Chris is the New York Times bestselling author of The $100 Startup, Side Hustle, The Happiness of Pursuit, and other books. During a lifetime of self-employment that included a four-year commitment as a volunteer executive in West Africa, he visited every country in the world (193 in total) before his 35th birthday.
His daily podcast, Side Hustle School, is downloaded more than two million times a month. He is also the founder of the World Domination Summit, an event for cultural creatives that attracts thousands of attendees to Portland, Oregon every summer.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Brought to you by Trainual
In this episode, we get into a great conversation about how, in this economic climate, you have to lead through adversity. So we talked about how, as businesses are contracting or scaling down, what principles can you pull out of the book, Scaling Up from Verne Harnish, who you saw last season and put into work in this type of economic climate.
Bill is an international business growth coach with over 30 years of entrepreneurial and executive experience. Bill has spent the last 15 years coaching and training others in leadership and performance and previously led 4 companies of his own and been a partner or executive in 2 others. Bill discovered the Rockefeller Habits and Scaling Up 20 years ago, and has used them in his own companies. Bill has coached and trained thousands in over 25 cities and 11 countries. He also hosts the renowned Scaling Up podcast.
Bill is the father of two grown kids, a recovering triathlete, sailor, pilot, surfer, skier, diver, and all other things fun and active. He’s a passionate and playful speaker whose clients all share a hunger to grow successfully with an openness to new approaches and thinking.
Find the show notes for this episode here!
Host: Chris Ronzio
Brought to you by Trainual
This is a special episode featuring our host and Trainual CEO, Chris Ronzio, and Trainual CMO, Jonathan Ronzio. Chris and Jonathan have an impromptu discussion on how Trainual and the rest of the world are dealing with Coronavirus. Chris was getting a ton of questions on LinkedIn, from employees, and in his entrepreneur groups, so we thought it would be a good idea to have a candid discussion about what we’re doing, how we’re handling it, what we’re thinking about, and how we’re preparing to weather the storm. As we’ve been forced to transition to remote work just like a lot of you, we hope this episode provides some advice to help you get through it.
Find the show notes for this episode here!
Watch this episode on Youtube here.
Host: Chris Ronzio
Brought to you by Trainual
René Boer is the best-selling co-author, along with Gino Wickman, of How to Be a Great Boss. He has more than 30 years of experience in the restaurant industry leading teams at well-known brands such as Pizza Hut, Arby’s and Jamba Juice. As a franchisee, corporate executive and entrepreneur he’s experienced first-hand the tremendous impact that great bosses have by developing people and building successful businesses. Since 2008, as a Certified EOS Implementer, he’s helped entrepreneurs and leadership teams at more than 60 privately-owned companies gain the traction necessary to achieve their shared vision.
In this episode, we talk about operations in the restaurant industry, the differences between leadership and management, quarterly check-ins with your employees, creating accountability, and more!
Find the show notes for this episode here!
Host: Chris Ronzio
Brought to you by Trainual
Inc. Magazine calls him “the World’s #1 Small Business Guru” — the entrepreneurial and small business thought leader who has impacted the lives of millions of small business owners and hundreds of thousands of companies worldwide for over 40 years. Michael E. Gerber is the author of the NY Times mega-bestseller, for two consecutive decades, "The E-Myth Revisited" and nine other worldwide best-selling E-Myth books concerning small business entrepreneurship, leadership, and management. Additionally, Michael E. Gerber has written 19 industry-specific E-Myth Vertical books. His mission is "to transform the state of small business worldwide™."
If you've heard any of the clichés about working on your business rather than in your business, The E-Myth is where that came from. Michael has been a huge inspiration to my business and the work that I do, so I'm honored to have him on the show.
In this episode, we talk about the landscape of operations manuals, the 4 distinct personalities that drive the entrepreneur, the small business model of McDonalds, and more.
Find the show notes for this episode here!
Host: Chris Ronzio
Brought to you by Trainual
John Warrillow, the author of one of my favorite books, Built to Sell. In addition to being a best-selling author of Built to Sell and The Automatic Customer, John has started and exited 4 companies. As founder of The Value Builder System™, his mission is to level the playing field for business owners as they approach their exit. Over 47,000 business owners have taken the Value Builder Questionnaire with the support of accountants who champion the system as Certified Value Builders™ across the globe. Owners are statistically-proven to improve company value by up to 71% through the system. He is one of the foremost experts on B2B marketing for small businesses, helping business owners improve the value of their company for over 20 years.
In this episode, we talk about keeping your business specialized, why recurring revenue adds value to your business, getting your business ready to sell, how you can value your own business, and more!
Find the show notes for this episode here!
Host: Chris Ronzio
Brought to you by Trainual
Laura Roeder is the founder of MeetEdgar, a social media application that provides an effective way of scheduling, and organizing content to automate publishing. She’s been a featured speaker at South by Southwest and the White House and writes about independent entrepreneurship for Forbes, Inc., and Fast Company.
In this episode, we talk about what it's like having a fully remote team, keeping remote employees engaged, the MeetEdgar employee handbook, work-life balance, and building a business that can run without you.
Find the show notes for this episode here!
Check out Laura's new software for coaches, Paperbell.
Host: Chris Ronzio
Brought to you by Trainual
Paul Akers is the author of the ‘2 Second Lean,’ ‘Lean Health,’ and ‘Lean Travel.’ Paul is also the Founder and President of FastCap, a product development company with distribution in over 40 companies. He originally learned about lean thinking from Toyota when he toured their factory in Japan. Now people from all over the world tour his facilities at his business. He’s an Ironman, a pilot, a mountain climber, and probably a candidate for the world’s most interesting man. Above all, Paul is passionate about continuous development and spreading lean thinking to as many people around the world as possible.
In this episode, we talk about what lean thinking is, breaking the cycle of stagnant thinking, and applying lean thinking to your business and your life.
Find the show notes for this episode here!
Host: Chris Ronzio
Brought to you by Trainual
Cameron Herold has a special ability to simplify business problems. He’s worked with hundreds of organizations including a big 4 wireless carrier and a monarchy, and he’s built $100 million dollar companies. Cameron grew 1-800-GOT-JUNK? from 14 employees to 3100 employees. He’s written best selling books like Double Double, Meetings Suck, and Vivid Vision, helping companies eliminate unproductive processes and guiding them on the shortest, simplest path to exponential success. If you’re listening and you’re on the path to becoming a Chief Operating Officer or you’re already a COO, you’ve definitely heard of his group COO Alliance. It’s an exclusive group for people like us that just get process.
In this episode, we talk about sharing your vivid vision with your team, the upside down organization chart, focusing on documenting the systems that work, hiring interdependent people, and more!
Find the show notes for this episode here!
Host: Chris Ronzio
Brought to you by Trainual
Scott Fritz is a business coach, author, speaker, and angel investor. Back in 1997, he founded a company called Human Capital, and over the next decade, he grew that company to $170 million as an active angel investor. Since 2001, Scott has invested in over 30 separate ventures, and in 2008 he founded Growth Connect, a company that specializes in transforming businesses into assets through exit-strategy coaching. Along the way, Scott authored The 40 Hour Work YEAR, which is a book that chronicles Scott's own entrepreneurial journey firsthand and acts as the playbook for getting out of the day-to-day in your business. Scott is a keynote speaker for entrepreneurs around the world, an advisor, and a leader, and we're excited to have him on the show.
In this episode, we talk about intrapreneurial business plans, performance reviews and bonus structures, the decision matrix, an 18 month action plan to the 40 hour work year and more.
Find the show notes for this episode here!
Host: Chris Ronzio
Brought to you by Trainual
Sheri is the COO of Grant Cardone’s portfolio of companies and a true operations expert! Sheri brings over 30 years of corporate operational experience to her current role as COO of Cardone Enterprises. Since then, the organization has grown to over 140 staff, with a digital TV network, ad agency, online sales training university and well known business conference for entrepreneurs - 10XGrowthCon.
In this episode, we talk about her transition from corporate operations to entrepreneurial operations, keeping her team aligned on Grant's mission and vision, the onboarding and training experience at Cardone Enterprises, and more.
Find the show notes for this episode here!
Host: Chris Ronzio
Brought to you by Trainual
Dan Martell is a lifelong entrepreneur, starting businesses at 17, 19, and 24. He raised venture capital for his two companies, Flowtown and Clarity.fm, and he's successfully exited three businesses. He’s been an advisor for massive success stories like Intercom, Udemy, and Hootsuite, and he’s personally invested in over 40 companies. Dan also runs the biggest YouTube channel in the world for SaaS entrepreneurs.
He’s the founder of SaaS academy, helping SaaS companies reach the next level in attracting and converting leads, expanding their customer base and increasing revenues. I enjoyed talking to Dan so much that I enrolled in it myself!
In this episode, we talk about creating your Business Playbook, keeping your systems consistently updated by your employees, and ramping up new hires fast.
Find the show notes for this episode here!
Host: Chris Ronzio
Brought to you by Trainual
Verne Harnish is the authority in Scaling Up your business - so much so that he literally wrote the book called Scaling Up, following the success of two other books - The Greatest Business Decisions of All Time, and Mastering the Rockefeller Habits. He’s worked with thousands of organizations, helping them to grow successfully and efficiently, even founding Entrepreneurs’ Organization or EO, a top entrepreneurs hub of over 14,000 members around the world. Verne is also the CEO of Scaling Up, an executive education and coaching company.
Verne’s work has been a huge inspiration for me in growing Trainual, from the principles in Scaling Up, being a member of EO, and our brands even share the color purple.
In this episode, we talk about the biggest barriers that startups face, transferring knowledge to team members as you grow, when you should start documenting your processes, and more.
Find the show notes for this episode here!
Host: Chris Ronzio
Brought to you by Trainual
Hear what Process Makes Perfect is all about! Don't forget to subscribe so you don't miss Season 1, dropping on September 3rd.