Sometimes the easiest way to explain a concept to your staff is with a simple story. The story of Broken Glass is how I brought the hidden factory to life for my staff. This story helped them to focus in on fixing problems once and for all.
In this episode we will be discussing The Hidden Factory. It sounds like a title of a James Bond thriller. In a way, The Hidden Factory is a bit of a double life. There is a whole world of activity going on in your business that you and the rest of the management team don’t … Continue reading BOB vs The Hidden Factory →
In this episode we will be discussing Average. Average is one of those concepts that is so familiar to us that we have forgotten what it really means. Believing in Average can be killing your productivity and costing you a ton of money. That’s why BOB attacks average at every opportunity.
Vampires survive by feeding on the life force of their victims. The life force in your business is profit. Without it you can’t survive for very long. There are eight specific types of what I am calling profit vampires that can attack your business. While seven of these vampires are caused by your staff, number … Continue reading BOB vs the Profit Vampires →
It is an enduring mystery that has stumped many in the business world for a long time. In this episode I finally reveal the secret identify of our everyday super-hero BOB. You will learn a bit about BOB’s work, where BOB hangs out, and what truly makes BOB tick! BOB’s true identity just may surprise … Continue reading Who is BOB? →