Fintech Confidential: Recent Episodes
Tedd Huff
Entertaining information focused on Fintech industry insights, market trends, news, and life stories from Fintech leaders, thinkers, and doers.
October 2025 shook the crypto world. Bitcoin crashed harder than any October since 2015, someone accidentally minted $300 trillion in stablecoins, and traditional banks started an all-out war against crypto companies trying to get federal charters. Tedd Huff, founder of Fintech Confidential and CEO of fintech advisory firm Voalyre, sits down with Rob Musiala, partner at Baker Hostetler who co-leads The Blockchain Monitor, to break down what moved Web3 when it mattered most.
They walk through why stablecoins just crushed major card networks with $2.6 trillion in annual volume, how Western Union suddenly decided blockchain payments make sense, and what the Genius Act really means for everyone trying to operate in this space. This isn't theory. Banks are fighting to protect their turf while crypto infrastructure gets bought up for billions. The conversation covers enforcement crackdowns, court rulings that actually matter, regulatory battles over OCC charters, and why sitting this one out stopped being an option months ago.
KEY TAKEAWAYS
1️⃣ Financial institutions must evaluate make-or-buy decisions on stablecoin infrastructure before competitors capture market share as platforms offering blockchain-based payments already process volumes exceeding major card networks.
2️⃣ Developers building on Ethereum layer-2 solutions can expect 30-60% lower transaction fees after Fusaka activates December 3rd, allowing projects to adjust pricing models or capture improved margins.
3️⃣ Stablecoin issuers, custodians, payment facilitators, and exchanges face different compliance requirements based on their specific business models under the Genius Act framework.
4️⃣ Retail investors and traders experienced 60-80% losses across major meme coins during October, while newcomers like Mini U and MemeCore surged during the same downturn.
5️⃣ Businesses operating cross-border payments between Japan and international markets gain new infrastructure as institutions push toward 10 trillion yen stablecoin circulation targets.
LINKS
Host:
Tedd Huff (LinkedIn) - https://www.linkedin.com/in/teddhuff/
Voalyre - https://voalyre.com
CI (Confidential Informant):
Rob Musiala (LinkedIn) - https://www.linkedin.com/in/robertmusiala/
The Blockchain Monitor - https://www.theblockchainmonitor.com
Company:
Baker Hostetler - https://www.bakerlaw.com
Fintech Confidential:
YouTube - https://www.youtube.com/@FintechConfidential
Website - https://fintechconfidential.com
Newsletter - https://fintechconfidential.com/newsletter
LinkedIn - https://www.linkedin.com/company/fintech-confidential
SUPPORTERS
Dfns - Secure wallets built right. API-first, multi-chain MPC wallet infrastructure for payments platforms, custodians, and exchanges. Request demo: fintechconfidential.com/dfns
Skyflow - Build fast without breaking privacy. Zero trust data privacy vault delivered as an API for PCI, GDPR, and SOC 2 compliance. Learn more: skyflowsecure.com
Hawk AI - Fight fraud and financial crime with real-time payment screening, AML transaction monitoring, and dynamic customer risk rating. Sign up for demo: GetHawkAI.com
About:GuestConfidential Informant - Robert Musiala - Partner - BakerHostetler
Robert Musiala has been working in the blockchain and digital assets market since 2012 and has led multiple digital asset investigations, including as the court appointed receiver over cryptocurrency investment funds used in a major fraud. Robert also advises on a variety of regulatory compliance issues involving digital assets and has drafted/negotiated agreements for a wide range of transactions in the fintech, digital assets, Web3 and NFT markets. The inventor of two blockchain patents, he works directly with tech teams to build solutions that are compliant by design. Robert is co-leader of the Web3 and Digital Assets team at BakerHostetler.
BakerHostetler: A U.S. law firm with comprehensive blockchain practices serving clients from startups to Fortune 500 companies entering the asset class.
Host:
Tedd Huff:
Tedd Huff is the Founder of Voalyre a professional services and Advisory firm focused on global payments and banking. He is also a video podcast host and executive producer on the Fintech Confidential network.
Over the past 25+ years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
DD3, Media:
DD3 Media is a media creation, management, and production company delivering engaging content globally
Small businesses are owed over one trillion dollars in unpaid invoices. Host Tedd Huff the CEO of Voalyre a Fintech advisory firm and Founder of Fintech Confidential sits down with Prashant Fuloria, CEO of Fundbox, to discuss how embedded finance transforms working capital access for business owners managing teams of one or two while juggling payroll, invoicing, and growth decisions. Prashant left senior roles at Google, Facebook, and Yahoo to help solve this massive cash flow crisis affecting hundreds of thousands of entrepreneurs.
This conversation covers how Fundbox embeds financing directly into platforms like QuickBooks and Stripe, eliminating lengthy applications and delivering instant capital when business owners need it most. Prashant explains why leadership culture drives sustainable growth, how daily team huddles prevent executive isolation, and why transparent partnerships built on trust outperform traditional direct marketing. The episode reveals practical strategies for scaling fintech platforms while serving underserved small businesses with flexible, responsible lending.
1️⃣ Use continuous platform integrations that monitor business health in real time and automatically adjust credit offers as revenue grows.
2️⃣ Remove lengthy forms by using existing platform data from accounting software or payment processors to complete underwriting instantly.
3️⃣ Access immediate capital when trucks break down or equipment fails without waiting for traditional loan approval timelines.
4️⃣ Structure financing to align with actual cash flow patterns rather than rigid monthly schedules that ignore seasonal business cycles.
5️⃣ Embed financing into industry-specific software platforms to create a one-stop experience where owners never juggle multiple logins.
Get more at Fintech Confidential.com Guest
Prashant Fuloria
LinkedIn: https://www.linkedin.com/in/prashant-fuloria/
Company
Fundbox
Website: https://fundbox.com/
LinkedIn: https://www.linkedin.com/company/fundbox/
X: https://x.com/Fundbox
YouTube: https://www.youtube.com/@Fundboxcom
Fintech Confidential
Youtube: https://youtube.com/@fintechconfidential
Podcast: https://fintechconfidential.com/listen
Newsletter: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
Under: Streamlines application and underwriting with digital form processing. https://under.io/ftc
Skyflow: Zero-trust data privacy vaults as an API to secure and tokenize personal information. https://skyflowsecure.com
Dfns: Wallets as a service secured with MPC; powers crypto payments across 50+ networks. https://fintechconfidential.com/dfns
Hawk AI: Real-time screening and ML monitoring to strengthen fraud and financial-crime prevention. https://gethawkai.com
About
Prashant Fuloria is CEO of Fundbox, a product and technology leader with 25+ years of experience building platforms at Google, Facebook, and Yahoo. At Fundbox he has supported more than 500,000 SMBs and unlocked over $5 billion in working capital.
Fundbox is an embedded working capital platform built for SMBs using accounting, payments, and vertical SaaS tools. By integrating with QuickBooks, FreshBooks, and other platforms, Fundbox provides fast, flexible credit using AI-powered underwriting and real-time data.
Tedd Huff is Founder of Voalyre, a fintech advisory firm, and host of Fintech Confidential. Over 25+ years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer at Global Payments, Heartland, Nuvei, and TSYS.
Chapters
00:00 Highlights
00:17 Challenges Faced by Small Businesses
00:31 Customer Segmentation Struggles
01:35 Under - Sponsor
02:05 Welcome to Leaders One-on-One
02:32 Prashant's Background
05:54 Connection to Fundbox Mission
06:33 Technology Levels Playing Field
07:55 Misunderstandings About SMBs
09:13 Trillion Dollar Opportunity
11:06 Leadership and Culture
14:29 Skyflow - Sponsor
17:55 Daily Leadership Huddles
18:53 Creating Psychological Safety
19:25 Intellectual Curiosity
21:03 Customer Segmentation
22:13 Ideal Fundbox Customer
23:34 Common Capital Use Cases
25:41 Unique Capital Uses
27:47 Embedding Financing Solutions
28:04 Cash Efficient Acquisition
30:48 Great Partners
32:10 Customer Data Decisions
34:41 Direct vs Partnership
37:45 Dfns - Sponsor
39:58 Future of Embedded Finance
42:05 Alignment of Incentives
44:35 Education and Transparency
46:58 Advice for Founders
47:55 Closing Thoughts
50:22 Hawk AI - Sponsor
51:06 Disclaimer
Bitcoin hit $116K before $3.45 billion in liquidations while stablecoins transferred a record $15.6 trillion with bots executing 70% of that volume. Host Tedd Huff, CEO of Voalyre, and BakerHostetler Partner Robert Musiala break down what happened in crypto this month and why it matters to your business now. The SEC issued two major no action letters creating roadmaps for DePIN networks and state bank custody while Treasury opened a 58 question comment period closing October 20th on Genius Act implementation. The Wolfsburg Group published global AML guidance requiring banks to know their customer’s customer when serving stablecoin issuers as nine European banks formed a consortium to launch a MICA compliant Euro stablecoin by 2026. Market fragmentation accelerates as purpose built stablecoins target specific communities while USDT and USDC slip to 84% combined share despite growing absolute volumes. Security threats remain the biggest adoption risk even as regulatory clarity emerges. Learn the five moves compliance and product teams should make today: display fees before sends, segment use cases by ecosystem, publish clear redemption rules, run cross chain incident drills, and build a one page control map that speeds both sales cycles and audits. If you manage risk, product, or finance in payments or crypto, this episode gives you the regulatory context and practical steps to act without waiting for Congress.
LINKS
Confidential Informant:
Robert A. Musiala Jr., LinkedIn: https://www.linkedin.com/in/robert-a-musiala-jr-esq-cfcs-b6534bb/
Firm Profile: https://www.bakerlaw.com/professionals/robert-a-musiala-jr/
The Blockchain Monitor: https://www.theblockchainmonitor.com/
BakerHostetler: https://www.bakerlaw.com/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://X.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SUPPORTERS
Dfns: Wallets as a service with API-first, multi-chain design secured with MPC; powers crypto payments across 50+ networks. Request demo: https://fintechconfidential.com/dfns
Skyflow: Zero-trust data privacy vaults as an API to collect, secure, and tokenize personal information while keeping compliance and usability. Learn more: https://skyflowsecure.com
Hawk AI: Real-time screening, ML monitoring, and dynamic customer risk ratings to strengthen fraud and financial-crime prevention. Sign up for demo: https://gethawkai.com
ABOUT
Confidential Informant: Robert Musiala has worked in the crypto assets market since 2012. He has led major investigations, advised on compliance and product agreements across Web3 and NFTs, and co-leads BakerHostetler’s Web3 and assets team. He also authors The Blockchain Monitor with weekly legal insights.
BakerHostetler: A U.S. law firm advising clients from startups to Fortune 500 on blockchain-related matters, policy, compliance, and risk.
Host: Tedd Huff is Founder & CEO of Voalyre and DD3 Media and hosts Fintech Confidential, bringing clear, practical conversations on how money moves.
DD3 Media: A media creation, management, and production company delivering engaging fintech and Web3 content.
Chapters
00:00 Highlights
01:17 Dfns - Wallets as a Service (sponsor)
02:38 Kickoff
03:48 Lightning Round: Bitcoin and majors
05:15 Lightning Round: XRP, memecoins, staking pressure
06:28 Layer1 - Layer2 top News
07:29 Stable Coin Top News
09:02 Regulatory Landscape
11:38 Secuity Threats and Compliance
19:12 Bots = ~70% of the $15.6T stable coin transfers
20:37 Skyflow - Provacy Vault API (sponsor)
23:30 SEC pace and “rules of the road” setup
26:01 SEC rulemaking agenda explained
27:11 No-action letter: programmatic transfers and the Howey lens (DEPIN)
30:31 More no-action letters plus Treasury request for comments (ANPRM)
32:42 Wolfsberg guidance: bank risks and controls for stablecoin issuers
36:02 September summary: regulatory momentum and market impact
39:58 Rob's Top Three Take Aways
40:47 Tedd's Top Three Take Aways
43:22 Hawk Ai (sponsor)
44:08 Disclaimer
Building a successful fintech consulting firm without venture capital requires more than industry knowledge. It demands a willingness to sacrifice, a clear understanding of what customers need, and the ability to treat compliance as a commercial function rather than a cost center.
Tedd Huff founder & CEO of Voalyre a fintech advisory firm sits down with Jas Randhawa, founder and CEO of Strategybrix, a compliance consulting firm that serves high-growth fintechs, exchanges, and partner banks. The discussion covers the hard lessons learned from bootstrapping, the common mistakes fintech founders make, and why approaching compliance strategically can unlock growth rather than block it. Jas spent over 20 years working with major banks like Citibank, JP Morgan, Deutsche Bank, and HSBC. His background as a computer science engineer gave him an inside view of how compliance systems work, from KYC and onboarding to transaction monitoring and fraud detection.
Takeaways:1️⃣ Prepare budget negotiations with specific numbers and risk examples so you walk in ready to win.
2️⃣ Replace compliance roadblocks with conditions for approval that define the guardrails needed to say yes safely.
3️⃣ Audit your onboarding flow against competitors to remove unnecessary friction that causes customer drop-off.
4️⃣ Create a one-page explainer showing how your AI compliance tools process data and produce outputs for regulators.
5️⃣ Build a trusted advisor network and schedule calls this week to validate major hiring and spending decisions.
Links:Jas Randhawa: https://www.linkedin.com/in/randhawajas
Strategybrix: https://www.strategybrix.com
https://www.linkedin.com/company/strategybrix
Fintech Confidential:
Podcast: https://fintechconfidential.com/listen
Newsletter: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters:Under: Streamlines application and underwriting with digital form processing. https://under.io/ftc
Skyflow: Zero-trust data privacy vaults as an API to collect, secure, and tokenize personal information while keeping compliance and usability. https://skyflowsecure.com
Dfns: Wallets as a service with API-first, multi-chain design secured with MPC; powers crypto payments across 50+ networks. https://fintechconfidential.com/dfns
Hawk AI: Real-time screening, ML monitoring, and dynamic customer risk ratings to strengthen fraud and financial-crime prevention. https://gethawkai.com
About:Jas Randhawa is the Managing Partner at StrategyBRIX, a boutique Risk and Compliance Consulting firm. Before StrategyBRIX, Jas was the Head of Financial Crimes and Compliance at leading fintechs, including Stripe and Airwallex. In addition, at PwC, Jas built and led the firm's Financial Crimes practice across the US West Coast. He has over 18 years of experience building and managing programs in the Compliance space.
StrategyBRIX is a boutique consulting firm specializing in risk and compliance management for fintechs, crypto platforms, and digital banks. Founded in 2021, the firm helps organizations build sustainable financial crime compliance programs that balance regulatory rigor with operational efficiency.
Tedd Huff is the Founder of Voalyre, a professional services advisory firm focused on global payments. He is also a video podcast host and executive producer on the Fintech Confidential network. Over the past 25 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer.
DD3 Media is a media creation, management, and production company delivering engaging content globally.
Chapters:
00:00 Highlights
01:34 Under (Sponsor)
02:03 Welcome Jas Randhawa
03:26 Bootstrapping Strategybrix
04:45 Challenges in the Banking Sector
09:36 The Importance of Customer Focus
17:29 Skyflow Privacy Vault (Sponsor)
18:45 Scaling a Consulting Firm
25:41 Building and Leading a Team
32:48 Sustaining a Consulting Business
33:50 Importance of Team Dynamics
34:30 Curiosity and Learning in Team Members
36:01 Common Compliance Mistakes
38:35 Budgeting for Risk and Compliance
40:34 Effective Compliance Negotiation
43:54 Onboarding and Compliance Design
49:18 Dfns Wallet as a Service (Sponsor)
56:59 AI and Technology in Compliance
01:03:32 Advice for FinTech Founder
01:05:06 Conclusion and Final Thoughts
01:06:40 Hawk AI (sponsor)
01:07:27 Disclaimer
Duncan Barrigan left his high-profile Chief Growth Officer role at GoCardless, a $2.2 billion payments platform, to solve what he calls the biggest challenge in financial technology: broken B2B payments. This $70 trillion market is stuck, with 98% of B2B payments handled by outdated, manual processes. Rideshare giants deploy 50-person teams just to manage accounts receivable, exposing an enormous need for modern payment processing solutions.
Manual tasks and communication breakdowns are costing companies millions in wasted time. The core issue isn’t just sending or receiving money—it’s the chaos and disputes that slow down invoice payments and paralyze AP teams. Duncan saw that true progress means automating the entire workflow. Using the power of AI and AP automation, Lunos builds agents that handle accounts receivable at scale. These AI-powered tools negotiate, track, and resolve payment disputes without errors, never missing a detail, and supporting efficient electronic payments for modern businesses.
1️⃣ Start with monitor mode first to build trust and understand AR patterns before advancing to suggest or act modes.
2️⃣ Prevent disputes through real-time records instead of tracking payment promises in weekly spreadsheet downloads.
3️⃣ Let email handle customer communication rather than forcing customers onto new portals that create friction.
4️⃣ Use relationship-specific data for forecasting instead of broad machine learning patterns across different companies.
5️⃣ Integrate like a human worker by connecting with existing ERPs, CRMs, and communication tools without forcing massive changes.
GUEST
Duncan Barrigan LinkedIn: https://www.linkedin.com/in/duncanbarrigan/
LUNOS
Website: www.lunos.ai
LinkedIn: https://www.linkedin.com/company/lunos-ai/
FINTECH CONFIDENTIAL
Podcast: https://fintechconfidential.com/listen
Newsletter: https://fintechconfidential.com
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SUPPORTERS
Under - Streamlines application and underwriting with digital PDF processing - https://under.io/ftc
Skyflow - Zero trust data privacy vault with simple API calls - https://skyflowsecure.com
Hawk - AI tools for real-time fraud detection and transaction monitoring - https://gethawkai.com
ABOUT
Duncan Barrigan is a technology entrepreneur and executive. He's the Founder and CEO of Lunos, the AI partner that manages receivables just like you would. Well, how you would if you worked on it 24/7, never forgot anything and read every message ever sent to you - you get the idea.
He has spent more than a decade helping businesses get paid, previously as Chief Product Officer and Chief Growth Officer at GoCardless for eight years, playing a leading role in its rise from a UK-based direct debit provider to a global bank payments unicorn worth $2.2bn, with revenue growing for $1m to well over $100m ARR. Prior to that he worked as a consultant, leading projects advising PE & VC clients on fintech and financial services M&A and strategy at Oliver Wyman. He has an MA in Natural Sciences from the University of Cambridge.
Lunos is an AI-powered accounts receivable platform that integrates with enterprise systems to automate tracking, communication, and resolution of unpaid invoices. The system operates like a human AR agent, managing customer interactions and adapting to responses in real time.
Tedd Huff is the Founder of Voalyre a professional services and Advisory firm focused on global payments and banking. He is also a video podcast host and executive producer on the Fintech Confidential network.
Over the past 25+ years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
DD3, Media:
DD3 Media is a media creation, management, and production company delivering engaging content globally
CHAPTERS
00:00 Highlights
01:07 Under (sponsor)
01:55 Meet Duncan Barrigan
02:50 Communication Chaos in Business
04:14 Duncan's Career Shift
05:19 The Light Bulb Moment
06:51 The Complexity of B2B Payments
09:08 Building AI to Handle Real-World Chaos
17:18 Skyflow (sponsor)
19:13 The Importance of Accurate Records
28:27 The Future of AI in B2B Payments
31:57 Advice for FinTech Founders
33:14 Conclusion and Final Thoughts
34:53 Hawk Ai (sponsor)
35:39 Disclaimer
The web3, cryptocurrency and blockchain markets moved fast in August 2025 and we’re covering Bitcoin’s rise, Wyoming’s state-backed coin, SoFi joining the Lightning Network, and Circle’s new Layer 1.
Host Tedd Huff teams up with Confidential Informant: Robert Musiala to unpack the GENIUS Act, stablecoin rules, bank use of Lightning, market structure, compliance shifts, custody standards, and global licensing moves that shaped August.
You get what changed, why it matters now, and how to apply it. You get a clear read on why Bitcoin strength ties to supply behavior, how monthly reserve disclosures affect stablecoin design, and why a bank’s Lightning rollout cuts payment friction.
The episode also covers risk programs moving to dynamic monitoring, custody standards that require segregation and clean recovery plans, and how Hong Kong licensing impacts cross-border builds.
TAKEAWAYS1️⃣ Document Developer Programming Decisions
2️⃣ Monitor Wyoming’s FRNT Ten Billion Threshold
3️⃣ Assess EVM Compatibility Standards:
4️⃣ Prepare for Supervisory Examinations
5️⃣ Leverage Custody Guidance Roadmaps
LINKSConfidential Informant:
Robert A. Musiala Jr., LinkedIn: https://www.linkedin.com/in/robert-a-musiala-jr-esq-cfcs-b6534bb/
Firm Profile: https://www.bakerlaw.com/professionals/robert-a-musiala-jr/
The Blockchain Monitor: https://www.theblockchainmonitor.com/
BakerHostetler: https://www.bakerlaw.com/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://X.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SUPPORTERSDfns: Wallets as a service with API-first, multi-chain design secured with MPC; powers crypto payments across 50+ networks. Request demo: https://fintechconfidential.com/dfns
Skyflow: Zero-trust data privacy vaults as an API to collect, secure, and tokenize personal information while keeping compliance and usability. Learn more: https://skyflowsecure.com
Hawk AI: Real-time screening, ML monitoring, and dynamic customer risk ratings to strengthen fraud and financial-crime prevention. Sign up for demo: https://gethawkai.com
ABOUTConfidential Informant: Robert Musiala has worked in the crypto assets market since 2012. He has led major investigations, advised on compliance and product agreements across Web3 and NFTs, and co-leads BakerHostetler’s Web3 and assets team. He also authors The Blockchain Monitor with weekly legal insights.
BakerHostetler: A U.S. law firm advising clients from startups to Fortune 500 on blockchain-related matters, policy, compliance, and risk.
Host: Tedd Huff is Founder & CEO of Voalyre and DD3 Media and hosts Fintech Confidential, bringing clear, practical conversations on how money moves.
DD3 Media: A media creation, management, and production company delivering engaging fintech and Web3 content.
CHAPTERS
00:00 Highlights
01:15 Dfns - Wallets as a service (sponsor)
02:36 Intro
03:06 Regulatory Landscape and Institutional Adoption
03:39 Market Context
06:01 Technological Innovations in Blockchain and Finance
09:08 Stablecoins and Their Impact on Financial Systems
12:04 The Future of Banking and Digital Assets
14:52 Challenges and Opportunities in Crypto Regulation
17:51 The Evolution of Financial Institutions in the Crypto Space
29:57 Regulatory Landscape of Digital Assets
30:19 Skyflow - Privacy has an API (sponsor)
36:12 The Genius Act and Its Implications
43:48 Global Perspectives on Stablecoin Regulation
51:55 Innovation vs. Regulation in the EU
57:41 The Future of Digital Assets and Banking
59:16 Conclusion and Final Thoughts
01:00:26 Hawk AI (sponsor)
01:01:12 Disclaimer
Fraud costs are climbing and fintech leaders face pressure to onboard customers faster while keeping trust intact. Host Tedd sits down with Ravi, a fintech veteran and CEO of KYXStart.AI, to break down how identity verification has shifted from a back-office task into a true growth driver.
This conversation tackles the reality that fraudsters now use deepfakes, synthetic identities, and AI-built scams while many companies still rely on outdated methods like scanning licenses. Ravi shares how the right approach can reduce onboarding time by 80%, cut fraud rates by 60%, and boost revenue by 20%. The insights go beyond security to show how stronger data, smarter compliance, and customer-focused design actually increase revenue.
TAKEAWAYS1️⃣ Rethink Compliance
As StrategyUse compliance frameworks as tools to strengthen trust, open new markets, and support onboarding that scales growth.
2️⃣ Use Contextual Identity SignalsGo beyond static IDs.
Add phone, banking, and social signals to improve accuracy and cut false positives.
3️⃣ Design Teams Around Curiosity
Build teams that question, test, and adapt. Curiosity drives better fraud defenses and stronger customer experiences.
4️⃣ Adopt Continuous Verification Models
Move past one-time checks. Continuous verification keeps accounts secure, reduces fraud risks, and maintains trust.
5️⃣ Prioritize Deterministic Over Predictive
Choose deterministic checks for clear, real-time answers that deliver faster approvals and stronger compliance.
LINKS:Guest: Ravi Bijlani
LinkedIn: https://www.linkedin.com/in/ravibijlani/
Company Website: https://kyxstart.ai
Company LinkedIn: https://www.linkedin.com/company/kyxstart/
X: https://x.com/KYXStart_Ai
YouTube: https://youtu.be/meoKNa_C67A
Fintech Confidential
Podcast: https://fintechconfidential.com/listen
Newsletter: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SUPPORTERS:Under - Streamlines application and underwriting with digital PDF processing - https://under.io/ftc
Skyflow - Zero trust data privacy vault with simple API calls - https://skyflowsecure.com
Hawk - AI tools for real-time fraud detection and transaction monitoring - https://gethawkai.com
ABOUT:Guest: Ravi Bijlani is the Founder & CEO of KYXStart.AI with more than 25 years in fintech. He previously served as GM at Equifax and Prove Identity. Ravi is an investor in SingularKey (acquired by Ping Identity) and holds multiple patents. He earned an MBA from Georgia Tech with Summa Cum Laude honors.
KYXStart.AI is a global identity verification platform that offers AI-powered verification, fraud detection, and compliance solutions. It is designed to improve match rates, reduce costs, and streamline onboarding with real-time data across more than 200 countries.
Host: Tedd Huff is CEO and Founder of Voalyre, a fintech advisory firm, and the host and executive producer of the FinTech Confidential network. With 25+ years in payments and fintech, Tedd has served as an advisor, co-founder, and executive, driving growth and simplifying global payment systems.
DD3 Media is a media creation, management, and production company focused on delivering engaging content globally.
CHAPTERS:00:00 Highlights
01:38 Under Sponsor
02:43 Welcome Ravi
04:47 Getting Into FinTech
06:29 Identity Verification Today
08:54 Evolution of Identity
11:05 Friction vs Security
18:27 Skyflow Sponsor
19:29 Market Dynamics
34:17 Light vs Deep Search
37:02 Success Story
40:41 Leadership Philosophy
45:07 Scaling Priorities
50:43 Future of Identity
57:01 Founder Advice
59:34 Episode Wrap
01:00:25 Hawk Sponsor
July 2025 marked when America officially positioned itself to become the crypto capital of the world. Tedd Huff and Rob Musiala break down the historic Genius Act, the White House digital assets report, and record $5.3 billion in monthly crypto funding. From Circle and Ripple chasing bank charters to Europe's USDG stablecoin launch, this episode covers how regulatory clarity triggered the biggest infrastructure shift in Web3 history.
The regulatory uncertainty that kept institutional capital on the sidelines has vanished. Banking intermediaries face elimination as stablecoin issuers go direct to federal charters. International competitive pressure mounts as European regulators worry about digital dollarization risks. Meanwhile, Bitcoin hit $123,000, Ethereum corporate holdings surged 127%, and Coinbase posted a 6200% increase in average trading volume year over year.
Key Takeaways:
1️⃣ Genius Act creates first US cryptocurrency law with clear payment stablecoin framework
2️⃣ Circle filed for National Digital Currency Bank charter while Ripple pursues Fed master account access
3️⃣ Europe launched USDG under MICA regulation to counter US dollar stablecoin dominance
4️⃣ Rex Osprey launched first US ETF combining Solana spot exposure with on-chain staking rewards
5️⃣ S&P Dow Jones partnered with Centrifuge to tokenize the entire S&P 500 index
Links:Guest:
Robert Musiala LinkedIn: https://www.linkedin.com/in/robert-musiala/
Robert Musiala Baker Hostetler: https://www.bakerlaw.com/people/robert-musiala
Blockchain Monitor: https://www.blockchainmonitor.com/
Company:
Baker Hostetler Website: https://www.bakerlaw.com/
Web3 & Digital Assets Team: https://www.bakerlaw.com/practices/web3-digital-assets
Fintech Confidential:
YouTube: https://youtube.com/@fintechconfidential
Podcast: https://fintechconfidential.com/listen
Newsletter: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters:
Dfns provides wallets as a service with API-first, multi-chain design secured with MPC technology, powering crypto payments for major financial institutions across 50+ blockchains. Request demo: https://fintechconfidential.com/dfns
SkyFlow delivers zero-trust data privacy vaults as an API, helping you collect, secure and tokenize personal information while maintaining compliance and data usability. Learn more: https://skyflowsecure.com
Under.io streamlines application and underwriting processes by digitizing PDFs effortlessly for upload and digital signature, transforming document workflows. Get started: https://under.io/FTC
Hawk AI offers real-time payment screening, ML transaction monitoring and dynamic customer risk rating to revolutionize fraud and financial crime prevention. Sign up for demo: https://gethawkai.com
About:
Robert Musiala: Robert Musiala is a Partner and co-leader of Baker Hostetler's Web3 and Digital Assets team, one of the most comprehensive legal practices serving the blockchain and cryptocurrency industry. As lead author of the Blockchain Monitor blog, Robert provides weekly analysis of the latest trends, regulatory developments, and legal implications in the crypto space. His expertise spans digital asset compliance, regulatory strategy, and emerging technology law, making him a trusted advisor to fintech companies, blockchain startups, and traditional financial institutions navigating Web3 integration.
Baker Hostetler: Baker Hostetler is a leading U.S. law firm with over 900 attorneys providing comprehensive legal services across multiple practice areas. Their Web3 and Digital Assets team represents one of the largest and most experienced blockchain legal practices in the country, serving clients from early-stage startups to Fortune 500 companies entering the digital asset space.
HostTedd Huff: Tedd Huff is the Founder of Voalyre and Diamond D3, professional services consulting firms focused on global payments and marketing. He is also a video podcast host and executive producer on the Fintech Confidential network. Over the past 25+ years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for global companies, focusing on growth while delivering innovation, process improvements, and user experience-driven value to simplify the complexity of payments.
DD3 Media: A media creation, management, and production company delivering engaging content globally, specializing in fintech and Web3 storytelling that makes complex topics accessible to business leaders and industry professionals.
Chapters:
00:00 Highlights
04:33 The Genius Act and Its Implications
08:02 Market Trends and Institutional Confidence
10:05 Record Venture Capital Investments in Crypto
12:47 The Rise of ETFs and Staking Opportunities
14:38 Tokenization of Real-World Assets
18:47 Market Dynamics: Bitcoin and Ethereum Surge
24:11 The Impact of Regulatory Clarity on Market Growth
27:05 Surprising Developments in Stablecoin Issuance
34:27 Future Prospects for the Digital Asset Market
37:49 Global Stablecoin Landscape and Regulatory Implications
44:35 The Impact of the Genius Act on US Stablecoin Issuers
48:35 The Shift in Stablecoin Infrastructure and Banking Access
58:16 Competitive Strategies Among Stablecoin Issuers
1:06:50 Future Outlook for Stablecoins and Digital Assets
[Guest Name] is the [Title] of the [Company Purpose/offering] company [CompanyName]. [Pronoun] shares [short summary of the episode].
Three essential items that we dive into.
1️⃣ [Item 1]
2️⃣ [Item 2]
3️⃣ [Item 3]
Also, watch the entire episode on youtube. [link here]
Links:[Company Name]
Website:
Linkedin:
Facebook:
Instagram:
Twitter:
Youtube:
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
Support is provided by MPC 2023, the premier event for fintech leaders. This is your chance to shake hands and rub shoulders with the world's top experts in payments, loyalty, blockchain, digital currencies, cybersecurity, consumer privacy, and other emerging fintech solutions connecting you directly with the future of commerce.
If you haven't already, mark your calendars for August 23rd through the 25th and join me and Fintech Confidential at the Westin Atlanta Perimeter North.
When you sign up for FinTech confidential notifications, you will receive a discount from $50 to 100% off.
Or use this link for $50 of registration. https://mpcevent.com/FTC50
Time Stamps:[insert timestamps from transcript]
This is a Production of Diamond D3, Media ABOUT: [Guest Name]: [Guest Bio]
[Company Name] : [Company info]
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Bitcoin payments, Lightning Network, and fast crypto payments are here. Learn about cryptocurrency payment processing and blockchain technology with Tedd Huff, CEO of Voalyre, and Voltage CEO Graham Krizek. This conversation cuts through the noise around Bitcoin's practical applications, digital currency, and modern financial solutions.
The discussion reveals striking realities about payment processing that most people never consider. While traditional bank transfers take days and wire transfers take hours, Lightning Network transactions settle in under a second with complete finality. Graham shares how regulatory barriers are falling, with banks now able to hold cryptocurrency without special approval, and why businesses should default to Lightning for all Bitcoin transactions.
Take Aways1️⃣ Switch to Lightning Payments
2️⃣ Leverage New Banking Rules
3️⃣ Avoid Infrastructure Building
4️⃣ Target Global Markets
5️⃣ Prepare for Consolidation
Get more @ Fintech Confidential.comSupportersDFNS delivers secure wallets as a service API-first, multi-chain by design across 50+ blockchains - https://fintechconfidential.com/dnfs
SkyFlow provides zero trust data privacy vault API for collecting, securing, and tokenizing payment details - https://skyflowsecure.com
Under.io streamlines application and underwriting by digitizing PDFs for upload and digital signature - https://under.io/FTC
Hawk offers AI tools for real-time payment screening, ML transaction monitoring, and fraud prevention - https://gethawkai.com
Links:Graham Krizek
LinkedIn: https://www.linkedin.com/in/grahamkrizek
Twitter/X: https://x.com/gkrizek
Nostr: graham@vlt.ge
Voltage
Website: https://voltage.cloud
LinkedIn: https://www.linkedin.com/company/voltagecloud/
X: https://x.com/voltage_cloud
Facebook: https://www.facebook.com/voltagecloud
YouTube: https://www.youtube.com/@voltage_cloud
Nostr: Voltage@vlt.ge
Fintech Confidential
Podcast: https://fintechconfidential.com/listen
Newsletter: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
About:Graham Krizek is the Founder and CEO of Voltage. With 10+ years in cryptocurrency, he contributed to Bitcoin Core and worked at Salesforce. He builds Lightning Network infrastructure to help businesses scale global payments with low-cost, fast settlements.
Voltage provides Bitcoin infrastructure enabling global payments via Lightning Network. It offers enterprise modular tools for exchanges, wallets, fintechs, and banks to cut costs, speed settlements, and simplify Bitcoin and stablecoin integration. Voltage powers fast, final low-fee transactions, bridging traditional finance and blockchain tech.
Tedd Huff founded Voalyre, a professional services and advisory firm focused on global payments and banking. He hosts and produces Fintech Confidential. With 25+ years in fintech, he's advised, co-founded, and led startups like OpenEdge, Heartland, Nuvei, and TSYS, focusing on growth, process improvements, and user experience to simplify payments.
DD3, Media: DD3 Media is a media creation, management, and production company delivering engaging content globally
Chapters:
00:00 Highlights
01:02 DFNS: Wallets as a Service (sponsor)
02:23 Intro to Web3 with FTC
03:06 Meet Graham Krizek: Founder and CEO of Voltage
05:05 Bitcoin's Evolution to Mainstream
07:04 Graham's Transition from Salesforce to Bitcoin
08:36 Bridging the Digital Divide with Bitcoin
11:30 Voltage: From Side Project to Real Company
13:10 Sky Flow Privacy Vault (sponsor)
14:09 Thunder Games
16:12 The Lightning Network: Speed & Efficiency
24:39 Real-Time Payments: Current State
25:10 Public Lightning Network Insights
26:48 Regulatory Landscape Shifts
28:13 Crypto Integration in Traditional Finance
30:45 Importance of Lightning Network Providers
31:30 Setting Up Nodes Efficiently
32:05 Under.io : Streamlining App Processes (sponsor)
32:38 Challenges in Node Setup
33:47 Stable Coins on the Rise w/ Lightning Network
37:28 AI & Payments
39:45 TradFi Meets Crypto
43:09 Real World & Digital Assets Converge
44:39 Voltage's Role in the Crypto Ecosystem
45:55 Encouraging Businesses to Adopt Lightning
46:17 Case Studies and Success Stories
46:59 Closing Thoughts and Future Outlook
47:34 Hawk : AI Fraud Fighting (sponsor)
48:20 Disclaimer
GETMORE HEREDiscover how Victor “DIVINE” Lombard went from street hustler to fintech CEO, with guidance from Ben Horowitz, and a mission to transform how finance serves overlooked communities.
Fintech entrepreneur Victor “DIVINE” Lombard shares his journey from street hustler to CEO, revealing how mentorship, compliance, and purpose-driven startups can transform access to financial tools with Tedd Huff Voalyre CEO on Fintech Confidential. They to expose the blind spots in today’s financial system and why creators are locked out before they even get started.
With firsthand experience on both sides of the table, Victor reveals how he’s building purpose-driven fintech to empower independent artists with access to financial services, real mentorship, and education. This isn’t theory—it’s a blueprint, shaped by hard-earned lessons and grounded in reality.
Together, they unpack:
• Why traditional banking metrics fail creators
• How compliance, when mastered, can build trust—not block progress
• What it takes to design sustainable financial ecosystems from the ground up
• Why mentorship often matters more than a credit score
Whether you’re a startup founder, creative entrepreneur, or fintech builder—this conversation delivers rare, real insight.
Takeaways
1️⃣ Build Systems Before You Scale – Early structure avoids chaos later
2️⃣ Use Compliance To Build Credibility – Master regulation before you need it
3️⃣ Train Your Team Like Operators – Start onboarding with education
4️⃣ Pitch Value, Not Your Backstory – Focus on what you’re solving
5️⃣ Design Products For Real Use – Reflect real workflows, not trends
LinksVictor Lombard (aka DIVINE)
Instagram: www.instagram.com/divine4thletter
Notes
Website: www.notestechnology.com
LinkedIn: www.linkedin.com/company/notestechnology
Facebook: www.facebook.com/notestechnologyinc
YouTube: www.youtube.com/@notestechnology
Instagram: www.instagram.com/notestechnology
Fintech Confidential
Podcast: https://fintechconfidential.com/listen
Newsletter: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
Under.io – Streamline your underwriting and application process by digitizing PDFs and enabling secure, fast digital signatures. https://under.io/ftc
Dfns – Launch wallets across 50+ blockchains with API-first, MPC-secured tools trusted by top fintechs and custodians. https://fintechconfidential.com/dnfs
Skyflow – Secure, tokenize, and analyze personal data with a zero-trust privacy vault delivered via API. https://skyflowsecure.com
Hawk:AI – Detect fraud in real time with ML transaction monitoring and advanced risk scoring. https://getHawkai.com
About
Victor Lombard (aka DIVINE): Fintech founder and hip hop artist empowering urban music creators with capital access and financial education.
Notes: Fintech platform helping artists build sustainable wealth through education, mentorship, and smarter financial tools.
Tedd Huff: Founder of Voalyre and executive producer of Fintech Confidential, helping fintechs scale with strategy and clear messaging.
DD3 Media: Production company powering high-impact media content globally.
Chapters
00:00 Highlights
01:02 Under.io (Sponsor)
01:46 The Intersection of Hip Hop and Banking
04:29 Falling into Fintech
06:05 The Importance of Financial Literacy
07:47 Creating Financial Platforms for Artists
09:01 The Role of Empathy in Financial Systems
09:55 Streets to Startups
12:29 The Power of Networking and Mentorship
13:24 Dfns (sponsor)
14:46 Challenges in Building FinTech Startups
17:28 Addressing Bias in Financial Systems
22:14 Leveraging Technology for Financial Empowerment
26:09 The Importance of Knowledge and Awareness
27:07 Pursuing Knowledge and Experience
27:37 Challenges of Independent Artists
28:27 Technology’s Role in Success
29:36 Building FinTech with a Criminal Record
30:08 Overcoming Barriers with Partnerships
30:35 Navigating Startup Challenges
32:45 Importance of Relationships in FinTech
34:18 High Compliance and Risk Management
35:56 Growth Challenges in FinTech
36:49 SkyFlow: (Sponsor)
38:41 Managing Multiple Financial Institutions
39:22 Complexity in FinTech Backend
40:01 Problem-Solving in FinTech
41:28 Learning and Adapting in FinTech
42:17 Regulatory Environment and Compliance
42:50 Cannabis and Cryptocurrency Banking Issues
43:36 Thinking Big but Starting Small
44:51 Building Relationships for Success
45:31 Soft Skills and Communication
46:09 Blind Spots in FinTech Startups
47:37 Future of Financial Technology
49:37 Advice for FinTech Founders
50:04 Final Thoughts
50:37 FinTech Isn’t Just About Tech and Finance
51:08 Creators Deserve Better Tools
52:01 Hawk:AI (Sponsor)
52:49 Disclaimer
Details Here: https://fintechconfidential-newsletter.beehiiv.com/p/web3-june-2025-recap
Host Tedd Huff the CEO of Voalyre teams up with confidential informant, Robert Musiala , partner at Baker Hostetler’s Web3 team and author of the Blockchain Monitor blog, to break down June 2025’s seismic shifts in cryptocurrency markets and blockchain technology. This episode covers Circle’s spectacular $1.1 billion IPO success, the Senate’s bipartisan GENIUS Act passage, and nearly $6 billion flowing into crypto ETFs.
The conversation explores how regulatory clarity is accelerating institutional adoption while $2.1 billion in security losses highlights ongoing challenges. Robert shares legal insights on Ethereum’s Pectra upgrade, ZKSync’s technical breakthroughs, and how global coordination through EU MiCA, Singapore policies, and Hong Kong frameworks creates unprecedented opportunities for compliant builders positioning for mainstream Web3 adoption.
Takeaways
1️⃣ Track 98.7% scam rate: avoid pump.fun marketplace tokens since research shows nearly every token exhibits pump and dump characteristics.
2️⃣ Leverage ultra high net worth security: implement specialized protection strategies beyond standard measures, including estate planning for crypto assets.
3️⃣ Deploy Ethereum staking now: take advantage of validator limit increase from 32 ETH to 2,048 ETH per validator for profitable institutional models.
4️⃣ Monitor NFT legal precedents: watch court-approved NFT service processes in your jurisdiction for recovering stolen funds and serving papers.
5️⃣ Build surgical compliance framework: prepare for targeted regulatory actions rather than broad enforcement sweeps with flexible systems.
Links
Guest
Robert Musiala
• LinkedIn: https://www.linkedin.com/in/robert-musiala/
• Baker Hostetler: https://www.bakerlaw.com/people/robert-musiala
• Blockchain Monitor: https://www.blockchainmonitor.com/
Company
Baker Hostetler
• Website: https://www.bakerlaw.com/
• Web3 & Digital Assets Team: https://www.bakerlaw.com/practices/web3-digital-assets
• Legal Resources: https://www.bakerlaw.com/insights
Fintech Confidential
• Youtube: https://youtube.com/@fintechconfidential
• Podcast: https://fintechconfidential.com/listen
• Newsletter: https://fintechconfidential.com/access
• LinkedIn: https://www.linkedin.com/company/fintechconfidential
• X: https://x.com/FTconfidential
• Instagram: https://www.instagram.com/fintechconfidential
• Facebook: https://www.facebook.com/fintechconfidential
Supporters
Dfns - Wallets as a service that's API first, multi-chain by design and secured within MPC with no single point of failure for launching across over 50 blockchains - fintechconfidential.com/dnfs
SkyFlow - Zero trust data privacy vault delivered as an API that lets you collect, secure, and tokenize personal information like card data and payment details - skyflowsecure.com
Under.io - Streamlines application and underwriting process by digitizing PDFs effortlessly for upload and digital signature - under.io/FTC
Hawk - AI tools for real-time payment screening, ML transaction monitoring, and dynamic customer risk rating to fight fraud and financial crime - gethawkai.com
Tedd Huff, Founder of Voalyre and Host of Fintech Confidential Leaders One on One Series, teams up with Israel Mazin, CEO and Co-Founder of Memcyco, to break down what really matters for protecting sensitive data and customer trust in finance. This episode uncovers how real-time security, AI-powered defense, and practical compliance can set you apart in a fast-changing world. Learn how to take immediate action against cyber threats, show proof of safety to your users, and build long-term growth through real trust. Get clear steps to boost your security and keep your business ahead with real solutions for fintech, banking, and online businesses.
The Rest of the StoryTakeaways: 1️⃣ Question Every Access Point
Review all customer-facing sites and login pages right now. Remove anything not used and confirm all security checks are active.
2️⃣ Set Up Instant Threat Alerts
Get notified the moment something suspicious happens. Don’t wait for a report—flag real risks in real time.
3️⃣ Test AI Defenses Against Real Threats
Run real-world attack scenarios with your team and tune your AI filters to block the latest tactics.
4️⃣ Make Trust Part of Onboarding
Show new customers exactly how their info is protected. Give them clear proof your security works.
5️⃣ Document Compliance For Every Update
Keep a simple log of every regulatory step and system change. This saves time at audit and keeps you covered.
LinksIsrael Mazin:
LinkedIn: https://www.linkedin.com/in/israelmazin/
Memcyco Team Profile: https://www.memcyco.com/team/israel-mazin/
Memcyco:
Website: https://www.memcyco.com/
LinkedIn: https://www.linkedin.com/company/memcyco/
Fintech Confidential:
YouTube: https://youtube.com/@fintechconfidential
Podcast: https://fintechconfidential.com/listen
Newsletter: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersUnder.io – Digitize underwriting and signatures for faster, secure workflows. https://under.io/ftc
Skyflow – Zero-trust data vault to secure, tokenize, and govern data with ease. https://skyflowsecure.com
CheckAlt Clearingworks – Automate receivables and treasury management for banks and businesses. https://checkalt.com
Hawk:AI – Real-time fraud prevention with smarter compliance tools. https://getHawkai.com
About:Israel Mazin is CEO and Co-Founder of Memcyco, recognized for building, scaling, and exiting cybersecurity companies with a focus on teamwork, execution, and directly solving industry challenges.
Memcyco delivers real-time detection and protection against website impersonation and account takeovers, helping banks, retailers, and online businesses secure customer interactions and stay compliant.
Tedd Huff is Founder of Voalyre, a professional services and advisory firm focused on global payments and banking. With over 25 years in fintech, payments, and financial services, Tedd has launched and led startups and advised enterprise firms on digital strategy, user experience, and innovation. As host and executive producer of Fintech Confidential, he delivers direct conversations that highlight practical leadership and new ideas shaping fintech.
Fintech Confidential features trusted insights, actionable strategies, and interviews with leaders shaping the future of finance.
DD3 Media produces engaging digital content, powering global shows and media brands like Fintech Confidential.
Chapters: 00:11 – Episode Highlights
01:20 – Sponsor: Under.io
02:03 – Guest Introduction
03:43 – Cybersecurity Career Insights
04:50 – Industry Shifts & Threat Landscape
05:30 – Real-Time Protection
06:03 – Regulation and Compliance
07:08 – Leadership Lessons
08:42 – Building Strong Teams
09:37 – AI in Security
10:33 – Mission and Vision at Memcyco
12:18 – The Case for Real-Time Detection
13:33 – Sponsor: Skyflow
17:00 – Customer Trust
20:27 – Consortiums & Collaboration
21:53 – Advanced Threat Detection
26:49 – Reducing False Positives
28:36 – AI and Compliance
30:02 – Sponsor: CheckAlt
36:22 – Quantum Computing
37:37 – Proactive vs. Reactive
38:18 – Advice for Founders
39:16 – Closing Thoughts
40:05 – Sponsor: Hawk AI
40:50 – Disclaimer
Get MoreHost Tedd Huff & Robert Musiala, co-leader of Baker Hostetler’s Web3 Digital Assets team, break down May 2025’s crypto developments.
May 2025 just changed a lot for crypto and Web3. Bitcoin hit $111,970, total crypto assets reached $136 billion, & ETF inflows topped $3.3 billion in a 1 month. The SEC clarified that proof-of-stake mining isn't a security, while the DOJ dropped charges against Ethereum hackers, signaling a major shift in regulatory approach.
Ethereum's Petra upgrade increased validator staking limits from 32 to 2,048 ETH, opening doors for massive institutional operations. Yield-bearing stablecoins crossed $9 billion, proving they're no longer experimental tokens. Courts in the US, UK, and EU approved using NFTs for legal service of process, creating new accountability in crypto disputes.
The dark side persists: $244 million was stolen in hacks, with $157 million recovered. A Solana report found 98.7% of tokens on pump.fun showed pump-and-dump characteristics. Physical security threats against crypto executives are escalating globally.
Institutional investors now represent 50% of trading volume. Circle launched real-time payment APIs, Ripple acquired Hidden Road for $1.25 billion. The convergence of regulatory clarity, institutional adoption, and technical improvements is creating perfect conditions for mainstream crypto adoption.
Takeaways
1️⃣ Track Validator Staking Changes
2️⃣ Research Before Token Investments
3️⃣ Explore Programmable Wallet Features
4️⃣ Consider Legal NFT Applications
5️⃣ Prepare for Staking Compliance
Links:
Guest:
Robert A. Musiala Jr. LinkedIn: https://www.linkedin.com/in/robert-a-musiala-jr-esq-cfcs-b6534bb/
Company:
BakerHostetler: https://www.bakerlaw.com/
The Blockchain Monitor: https://www.theblockchainmonitor.com/
Fintech Confidential:
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters:
DFNS - Offering Wallets as a Service with military-grade security and enterprise-grade scalability - https://fintechconfidential.com/dfns
Skyflow - Helping FinTechs build secure experiences without managing customer data directly - https://skyflowsecure.com
Under – Streamlines application and underwriting by digitizing PDF processes for fast digital signatures
https://under.io/ftc
Hawk AI - Providing real-time fraud prevention and AML compliance for FinTechs - https://getHawkai.com
About:
Guest: Robert Musiala has been working in the blockchain and digital assets market since 2012 and has led multiple digital asset investigations, including as the court-appointed receiver over cryptocurrency investment funds used in a major fraud. He advises on various regulatory compliance issues involving digital assets and has drafted/negotiated agreements for a wide range of transactions in the fintech, digital assets, Web3, and NFT markets. He is the inventor of two blockchain patents and co-leader of the Web3 and Digital Assets team at BakerHostetler.
Host: Tedd Huff is the founder of Voalyre and Diamond D3. He’s spent over 24 years helping fintechs grow by improving payments, user experience, and go-to-market strategies.
DD3 Media creates and produces content for Fintech Confidential.
Click here to learn moreIn this episode of Fintech Confidential, host Tedd Huff and guest co-host Jordan Greenberg from LoanPro sit down with Jay King and Aimee Ford of Alorica. Together, they share how banks and fintechs are transforming customer service with scalable operations, AI-powered tools, and real empathy. Jay and Aimee bring decades of hands-on experience helping financial institutions build smarter systems that actually work for people.
The conversation cuts through the noise to expose what matters most, personalization, speed, and clarity. Lending has become easier to launch, but real growth depends on aligning with brand culture, meeting customers where they are, and fixing problems before they escalate. This episode explains what that looks like in real life, with real examples from real industry leaders.
Takeaways1️⃣ Fix Customer Pain Before It Escalates
2️⃣ Match Agents With Natural Strengths
3️⃣ Skip Scripts, Train for Authenticity
4️⃣ Turn Survey Data Into Scripts
5️⃣ Use Voice Analytics to Boost ROI
LinksGuest
Aimee Ford: https://www.linkedin.com/in/fordaimee/
Jay King: https://www.linkedin.com/in/jay-king-a75b64/
Company
Alorica: https://www.alorica.com/
Alorica LinkedIn: https://www.linkedin.com/company/alorica/
Fintech Confidential
YouTube: https://youtube.com/@fintechconfidential
Podcast: https://fintechconfidential.com/listen
Newsletter: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
TikTok: https://www.tiktok.com/@fintechconfidential
SupportersLoanPro – Allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core
https://loanpro.io
Under – Streamlines application and underwriting by digitizing PDF processes for fast digital signatures
https://under.io/ftc
DFNS – Provides API-first, MPC-secured wallets as a service for payments, exchanges, and DeFi platforms
https://fintechconfidential.com/dfns
Hawk AI – Offers tools for real-time payment screening, transaction monitoring, and dynamic customer risk rating to fight fraud and financial crime
https://gethawkai.com
AboutAimee Ford is VP of Client Experience at Alorica. She is known for building strong partnerships and creating customer strategies that deliver results.
Jay King is Head of Operations at Alorica, focused on efficiency, performance, and strategic growth.
Alorica is a global leader in customer experience solutions, serving clients across multiple sectors.
Host: Tedd Huff is the founder of Voalyre and Diamond D3. He’s spent over 24 years helping fintechs grow by improving payments, user experience, and go-to-market strategies.
DD3 Media creates and produces content for Fintech Confidential.
Co-host: Jordan Greenberg leads strategic partnerships at LoanPro, helping banks and fintechs build embedded finance products.
Get More HERE! Web3, crypto, stablecoins, digtial assets and tokenized real world assets are reshaping finance. Blockchain expert Annelise Osborne joins Tedd Huff to reveal what’s actually working in real-world blockchain adoption. With years in traditional finance and deep knowledge of smart contract architecture, She shares what’s actually working for institutions right now.
The conversation focuses on the real adoption curve inside banking and finance. Stablecoins are quietly replacing old settlement systems. Institutions are using blockchain not for headlines, but for cost control and speed. Tokenization is making high-yield assets accessible to more investors. Identity and security are reshaping compliance needs. Tedd brings sharp questions backed by operational experience, while outlining what’s possible, what’s happening, and what’s next.
Takeaways 1️⃣ Stop Ignoring Payment Speed Gaps
2️⃣ Fix Identity Before Scaling Blockchain
3️⃣ Use Tokenization to Cut Minimums
4️⃣ Adopt Blockchain Quietly in Ops
5️⃣ Track Real Hiring, Not Headlines
Links: Kadena
Website: https://www.kadena.io/
LinkedIn: https://www.linkedin.com/company/kadena-llc
Twitter/X: https://x.com/kadena_io
Facebook: https://www.facebook.com/KadenaBlockchain/
Instagram: https://www.instagram.com/kadena.io.kda/
YouTube: https://www.youtube.com/kadenablockchain
Telegram: https://t.me/kadena_io
Annelise Osborne
LinkedIn: https://www.linkedin.com/in/annelise-osborne-7611176/
Twitter/X: https://x.com/anneliseosborne
Book: From Hoodies to Suits: Innovating Digital Assets for Traditional Finance https://amzn.to/43pZwcb
Fintech Confidential
Newsletter: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
Bitcoin 2025 - Bringing together Bitcoiners in Las Vegas to explore Bitcoin’s role in capital markets, featuring speakers like Michael Saylor, Caitlin Long, and Elizabeth Stark - https://fintechconfidential.com/btc25
DFNS - Offering Wallets as a Service with military-grade security and enterprise-grade scalability - https://fintechconfidential.com/dfns
Skyflow - Helping FinTechs build secure experiences without managing customer data directly - https://skyflowsecure.com
Hawk AI - Providing real-time fraud prevention and AML compliance for FinTechs - https://getHawkai.com
Guest: Annelise Osborne is Chief Business Officer at Kadena, with 20+ years in finance, real estate, and digital assets. She’s held leadership roles at Moody’s, Propellr, and Arca Labs, where she advanced blockchain adoption in institutional markets. Annelise is also the author of From Hoodies to Suits, focused on merging blockchain with traditional finance.
Kadena is a Layer-1 Proof-of-Work blockchain built for business, offering high-speed, low-cost transactions with secure smart contracts. Its Chainweb architecture and Pact language power use cases in DeFi, NFTs, gaming, and enterprise, making it a strong choice for institutional blockchain adoption.
HOST
Tedd Huff: Tedd Huff is the Founder of Voalyre, and Diamond D3, professional services consulting firms focused on global payments and marketing. He is also a video podcast host and executive producer on the Fintech Confidential network.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
DD3, Media:
DD3 Media is a media creation, management, and production company delivering engaging content globally
Chapters
00:00 Episode Highlights
01:59 Bitcoin 2025 Event Announcement (sponsor)
02:52 Welcome to web3 with FTC
04:05 Welcome Annise Osborne
06:02 Current State of Blockchain and Digital Assets
15:37 Stable Coins as a Gateway to Digital Assets
17:41 Cross-Border Payments and Stable Coins
19:07 Dfns Secure Wallets Built right (Sponsor)
23:16 Institutional Adoption of Blockchain Technology
24:23 Programmability of Blockchain Tools
27:29 Real World Asset Tokenization
29:31 Retail Investment in Private Equity Funds
31:03 Real Estate Tokenization
32:39 Traditional Players Enter BlockChain
34:51 Man vs. Machine
36:38 Global Trust Growing for Custodians and Blockchain
39:53 Community Banks and Blockchain
41:35 Digital Identity and Blockchain
43:38 Skyflow Secure Data Now (Sponsor)
45:55 Privacy in Blockchain
46:50 Fraud and Trust in Blockchain
48:27 DeFi and TradFi Collaboration
49:32 Hoodies to Suits: Bridging the Gap
51:55 Blockchain Job Market Growth
55:09 Blockchain in Retail and Supply Chain
57:09 Future Predictions for web3
58:49 Advice for Blockchain Enthusiasts
01:01:37 Final Thoughts
01:02:56 Hawk AI Tools for Fraud Prevention (sponsor) and Disclosures
See More HERE! In this episode of Fintech Confidential, host Tedd Huff is joined by CI (Confidential Informant), Robert Musiala, co-leader of the Web3 and Digital Assets team at BakerHostetler, to discuss the significant developments in the crypto and fintech space during April 2025. Robert shares his expertise on blockchain law and compliance, providing insights into the evolving regulatory landscape and its impact on the industry.
The conversation covers the mainstream adoption of stablecoins, the implications of the Payment Stablecoin Act, and the integration of crypto with traditional financial systems. They also delve into the expansion of programmable money, the shifting regulatory environment, and the growing security threats in the crypto space.
Takeaways:1️⃣ Stablecoins are becoming a viable solution for faster and more transparent payments.
2️⃣ The Payment Stablecoin Act is prompting companies to adjust their strategies in anticipation of new regulations.
3️⃣ Kraken’s expansion demonstrates the blending of crypto and traditional finance.
4️⃣ Programmable money is enabling automation in financial processes.
5️⃣ Security remains a top concern, with sophisticated attacks targeting the crypto infrastructure.
Links:
Guest:
Robert A. Musiala Jr. BakerHostetler Profile: https://www.bakerlaw.com/professionals/robert-a-musiala-jr/
LinkedIn: https://www.linkedin.com/in/robert-a-musiala-jr-esq-cfcs-b6534bb/
Company:
BakerHostetler: https://www.bakerlaw.com/
The Blockchain Monitor: https://www.theblockchainmonitor.com/
Fintech Confidential:
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
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X: https://x.com/FTconfidential
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Facebook: https://www.facebook.com/fintechconfidential
Supporters:
Bitcoin 2025 - Bringing together digital asset leaders in Las Vegas to explore Bitcoin’s role in capital markets, featuring speakers like Michael Saylor, Caitlin Long, and Elizabeth Stark - https://fintechconfidential.com/btc25
DFNS - Offering Wallets as a Service with military-grade security and enterprise-grade scalability - https://fintechconfidential.com/dfns
Skyflow - Helping FinTechs build secure experiences without managing customer data directly - https://skyflowsecure.com
Hawk AI - Providing real-time fraud prevention and AML compliance for FinTechs - https://getHawkai.com
About:
Guest: Robert Musiala has been working in the blockchain and digital assets market since 2012 and has led multiple digital asset investigations, including as the court-appointed receiver over cryptocurrency investment funds used in a major fraud. He advises on various regulatory compliance issues involving digital assets and has drafted/negotiated agreements for a wide range of transactions in the fintech, digital assets, Web3, and NFT markets. He is the inventor of two blockchain patents and co-leader of the Web3 and Digital Assets team at BakerHostetler.
Host: Tedd Huff is the Founder of Voalyre and Diamond D3, professional services consulting firms focused on global payments and marketing. He is also a video podcast host and executive producer on the Fintech Confidential network. Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for global companies, focusing on growth while delivering innovation, process improvements, and user experience-driven value to simplify the complexity of payments.
Fintech Confidential: A media creation, management, and production company delivering engaging content globally.
Chapters:00:00 Highlights
01:13 Bitcoin 2025 (Sponsor)
02:06 Welcome to Web3 with FTC
02:32 Introducing Robert Musiala
03:22 April 2025 Recap and Strategic Signals
04:16 Competitive Advantage of FinTech Integration
04:58 Integration of Blockchain and Web3
06:12 Kraken’s Expansion in Europe
06:49 Crypto’s Integration with Traditional Finance
07:27 Crypto as a Payment Method
08:43 Stablecoins in Merchant Payments
10:14 Pending Legislation: Payment Stablecoin Act
13:05 Benefits of Stablecoins in Payments
16:15 Wallets as a Service by DFNS (Sponsor)
17:53 Programmable Money and Innovation
19:48 Bitcoin’s Role in Capital Markets
20:52 Kraken’s Traditional Market Offerings
21:09 Approval of Global ETFs and Staking
22:50 Digital Asset Regulatory Environment in the US
26:10 Federal Regulators’ Alignment on Crypto
28:24 States and Digital Assets
30:27 Wyoming’s Digital Asset Initiatives
32:01 State-Based Strategic Bitcoin Reserves
35:23 Legal and Regulatory Enforcement
37:58 Skyflow Secure Data Now (Sponsor)
40:34 Crypto Theft and Security Threats
42:16 Sophisticated Hacks and Scams
46:18 April 2025: Key Developments
47:20 Future Trends in Stablecoins
47:56 Regulatory Environment Evolution
48:38 SEC Roundtables and Public Input
49:20 Conclusion and Future Announcements
50:04 Hawk AI Fraud Prevention (Sponsor)
50:47 Disclaimer
Click here to see MORE!In this episode of FinTech Confidential Uncut, host Tedd Huff talks with Jeff Scheidel, VP of Operations at AuthID, about the rise of AI-driven fraud targeting financial institutions. They explore how deepfakes, voice cloning, and large language models are enabling scammers to impersonate executives, create synthetic identities, and build fake websites and phishing emails with alarming accuracy. Real cases include a $25 million loss from a deepfake video call and voice cloning scams using only seconds of audio.
The episode highlights the limitations of current security tools, such as facial recognition failing due to minor appearance changes, and the inefficiency of manual fraud reviews. Jeff explains how biometric systems using passive liveness detection and cryptographic keys offer stronger protection without storing facial data. The discussion makes clear that financial organizations must quickly adopt smarter authentication methods and better user education to stay ahead of rapidly advancing threats.
Takeaways
1️⃣ Stop Falling for Fake Customer Support
2️⃣ Watch How One Photo Fakes a Live Identity
3️⃣ Use Biometrics to Expose Deepfake Lies
4️⃣ Catch Scammers Building Fake Credit Profiles
5️⃣ Block Voice Scams Made in Under 5 Seconds
Links: Jeff Scheidel
LinkedIn: https://www.linkedin.com/in/jeffscheidel/
authID
Website: https://www.authid.ai
LinkedIn: https://www.linkedin.com/company/authid
Twitter: https://twitter.com/authIDai
Facebook: https://www.facebook.com/authidai/
Instagram: https://www.instagram.com/authid.ai/
YouTube Channel: https://www.youtube.com/@authID-we-are-digital-identity
Fintech Confidential
Podcast: https://fintechconfidential.com/listen
Newsletter: https://fintechconfidential.com
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersSkyflow – A zero trust data privacy vault API for secure data collection and compliance: www.skyflowsecure.com
Solvpath – AI-powered platform that reduces support tickets and guides users in real time: www.solvpath.com
Clearingworks – Unified accounts receivable platform for streamlined financial workflows: www.clearingworks.com
Hawk AI – Real-time fraud detection and compliance tools with AI-driven monitoring: www.get.hawkai.com
About:Guest
Jeff Scheidel is the Chief Operating Officer at authID, with over 40 years of experience in software, specializing in identity and access management. He has held leadership roles at Oracle and Socure, where he contributed to revenue growth and organizational restructuring.
authID (Nasdaq: AUID) delivers fast, accurate biometric identity verification that helps enterprises know who’s behind every login and transaction. With industry-leading authentication speeds and privacy-first design, authID stops fraud from onboarding through account recovery.
Host:
Tedd Huff is the Founder of Voalyre, and Diamond D3, professional services consulting firms focused on global payments and marketing. He is also a video podcast host and executive producer on the Fintech Confidential network.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media is a media creation, management, and production company delivering engaging content globally.
Watch on YouTubeTedd Huff & John Gordon, CEO of ValidiFI, explore key shifts in Fintech and focus on Account Validation Technology. The focus is on account validation, fraud detection, and customer risk. With over 25 years in financial services, Gordon shares insights from his work at TransUnion and ValidiFI.
He explains how behavioral signals like multiple emails, landlines, or shared accounts—can trigger higher risk. Gordon also breaks down why ACH transactions remain dominant, and how high-risk accounts show 11.5x more return failures. The episode covers challenges with virtual bank accounts, especially from neo banks, and how lenders can better identify stable users.
John highlights how linking emails, phone types, and account behavior to reduce fraud and improve onboarding. He shares how AI and alternative data fill gaps left by outdated credit models, especially for BNPL users or consumers without full credit files.
He predicts a rise in consumer control over financial data and warns that limited access may hurt repayment assessments. For fintech founders, his advice is clear: look at the full data picture account history, contact info, and usage to make better, faster decisions.
Key Highlights🔹 Email Addresses Could Be Warning Signs
🔹 Landlines Are Worse Than You Think
🔹 Your Phone Type Says More
🔹 Fake-Looking Behavior That’s Actually Fraud
🔹 One Account, Too Many Users
🔹 Why Some Banks Get You Declined
🔹 ACH Still Beating Flashy Options
🔹 Manual Processes Are Still Everywhere
🔹 Stopping Fraud Without Losing Good Users
🔹 The Risk Hiding in Screen Scraping
Takeaways1️⃣ This One Banking Habit Is Costing You
2️⃣ What ACH Return Rates Are Hiding
3️⃣ Why Neo Bank Users Are Getting Watched
4️⃣ Most Used Accounts Still Miss the Full Picture
5️⃣ The $100 Pizza You Didn’t Know About
Links:John Gordon
https://www.linkedin.com/in/johnfgordon/
ValidiFI
Website: https://validifi.com/
LinkedIn: https://www.linkedin.com/company/validifi/
X: https://x.com/validi_fi
Fintech Confidential
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersSkyFlow
Build fast without breaking privacy. Secure data, stay compliant with PCI, CCPA, GDPR, SOC2, and more. Visit https://skyflowsecure.com
Solvpath
AI-powered customer support with self-serve tools for fast issue resolution. Try it at https://www.getsolvpath.com
ClearingWorks
Simplify AR with a single login. Manage all receivables in one platform. Schedule your demo at https://clearingworks.com
HAWK
Cut false positives with real-time AI monitoring. Smarter, faster compliance. Learn more at https://gethawkai.com
About:GuestJohn Gordon - John Gordon is CEO of ValidiFI with 25+ years in financial tech. He helps companies reduce fraud, assess risk, and validate accounts using real-time data strategies.
ValidiFI - ValidiFI provides account and payment intelligence to help businesses verify bank accounts, reduce fraud, and improve approvals using real-time, bank-sourced data.
Tedd Huff: Tedd Huff is the Founder of Voalyre.com, a professional services advisory firm focused on global payments and DD3 Media.
Over the past 26 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
See More Here! In this episode of Fintech Confidential: Leaders One on One, host Tedd Huff speaks with Pascale Elie, Co-FOunder & Chairperson of Cellpay and co-founder of HaitiPay, about her work in improving financial services in LatinAmerica and the Caribbean. Pascale shares how the 2010 earthquake highlighted the need for accessible financial tools, leading to the launch of HaitiPay, Haiti’s first privately regulated fintech company. She discusses the importance of building partnerships, fostering trust, and addressing regulatory gaps to provide effective solutions.
Expanding her efforts, Pascale established Cellpay to connect diaspora funds with local economies, supporting small business investments and community development. She explains how understanding local dynamics and forming strong partnerships are essential for delivering meaningful financial services.
The conversation also covers challenges in working with traditional banks and the process of collaborating with Haiti’s central bank to create regulations that allowed fintech companies to operate independently. Pascale emphasizes practical tools like digital systems for community savings clubs, which offer secure and transparent ways for members to manage their funds.
Pascale shares advice for fintech entrepreneurs, urging them to focus on clear goals, collaborate with the right people, and adapt to unregulated markets by advocating for necessary changes. She also highlights the potential of artificial intelligence to increase efficiency and expand access to financial services, stressing that ethical use of such tools is critical.
Join Tedd Huff and Pascale Elie at the FinTech Islands Conference in Barbados from January 22-24, 2025, where they will share additional insights on improving financial services in underserved regions.
Key Highlights 📌 How a Letter Changed Fintech in Haiti Forever
📌 Why Trust Matters More Than Tech in Financial Services
📌 The Bold Move That Made HaitiPay Stand Out
📌 The Surprising Role of the Diaspora in Local Economies
📌 The Biggest Barrier to Financial Growth Nobody Talks About
📌 What Cellpay Teaches Us About Serving Local Markets
📌 The One Question Every Fintech Founder Must Answer
📌 How Local Partnerships Became the Secret to Success
📌 How Artificial Intelligence Could Change Financial Access
📌 What Fintech Can Learn From HaitiPay’s Early Struggles
Takeaways1️⃣ Build Trust by Prioritizing Transparency
2️⃣ Offer Instant Payment Confirmations
3️⃣ Promote Financial Literacy Programs
4️⃣ Create a Team Aligned with Your Vision
5️⃣ Digitize Savings Systems for Security and Growth
Links:Pascale Ellie
LinkedIn: https://www.linkedin.com/in/pascaleelie/
X: https://x.com/PascaleElie
Facebook: https://www.facebook.com/pascale.elie.rene
Instagram:https://www.instagram.com/pascaleelie/
CellPay
Website: https://cellpay.com
LinkedIn:https://www.linkedin.com/company/cellpaydotcom/
X:https://x.com/cellpaydotcom
Facebook:https://www.facebook.com/CellPaydotcom
Instagram: https://www.instagram.com/cellpaydotcom/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
Fintech Islands - FiX25: Use code SPKFIX25 toSave 15% and Discover the Future of Finance at FinTech Islands! From January 22–24, 2025, at the iconic Sam Lourdes Castle in Barbados, this transformative 3-day conference gathers global leaders, innovators, and entrepreneurs driving change in financial services. Immerse yourself in visionary talks, hands-on workshops, and unparalleled networking opportunities to shape the future of financial access and opportunity. Don’t miss this must-attend event—register now at https://fitnechconfidential.com/fix25
HAWK: Enhance compliance with real-time monitoring and advanced AI. https://gethawkai.com for better compliance
Time Stamps:[insert timestamps from transcript]
This is a Production of Diamond D3, Media ABOUT: Pascale Elie is a Haiti-native entrepreneur and co-founder of HaitiPay, Haiti’s first privately regulated fintech company. Initially launched as a mobile wallet operator, HaitiPay has grown to offer a broad range of payment solutions, including account transfers, cross-institution services, and international remittance deposits.
Pascale also co-founded and leads CellPay Corporation, a U.S.-based fintech focused on linking global remittances to local merchant networks in Latin America and the Caribbean. Using a community-driven approach, CellPay channels diaspora funds to boost local economies through earmarked transfers.
CellPay Corporation is a U.S.-based fintech company that provides payment solutions aimed at linking global remittances to local merchant networks across Latin America and the Caribbean (LAC) markets. The company’s unique approach focuses on connecting diaspora funds to local economies, fostering growth through productive use of transferred money. CellPay’s mission is to boost local economies while ensuring fast, cost-efficient money transfers.
Tedd Huff: Tedd Huff is the Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Click Here for MoreIn this episode of Accrued, Tedd Huff and Colton Pond talk with Georgina Merhom, founder of Solo, about rethinking financial services by addressing the flaws in traditional credit scoring systems like Experian, Transunion and FICO. Georgina explains how Solo creates a personalized, verified financial profile for each consumer, enabling lenders to make better decisions without relying on outdated metrics or subjective trust. The discussion covers the limitations of current credit scores, the benefits of replacing them with tailored evaluations, and the importance of consumer-controlled data. Georgina also shares practical advice for entrepreneurs, emphasizing the value of flexibility and learning from market signals to achieve long-term success.
Key Highlights* Why Credit Bureau Scores Are Outdated for Today’s Economy * The True Cost of Collecting Financial Data * Breaking the Bias in Banking Trust * How Solo Turns Financial Data Into Real-Time Insights * What Makes “One Score Fits All” a Problem? * The Future of Financial Decisions Without Bias * How Solo Simplifies Credit Evaluations * Taking “No” as a Signal, Not a Setback * What Consumers Gain With Verified Financial Data * Why Banks Need Flexibility in Credit Scoring
Takeaways1️⃣ Stop Depending on Outdated Credit Scores
2️⃣ Slash Costs With Smarter Verification Methods
3️⃣ Take Charge of Financial Information
4️⃣ Use “No” to Strengthen Your Strategy
5️⃣ Create Fairer Financial Systems With Verified Data
Links:SoloWebsite: https://solo.one/
LinkedIn: https://www.linkedin.com/company/soloapi/
X: https://x.com/soloapi
YouTube: https://www.youtube.com/watch?v=mJ4pCxocO64
Georgina MerhomLinkedIn: https://www.linkedin.com/in/georginamerhom/
Fintech ConfidentialNotifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersLoanPro: Enhance lending operations with LoanPro's modern core. Learn more at https://loanpro.io/demo
Skyflow, privacy platform trusted by leading financial institutions, to protect customers’ data. www.skyflowsecure.com
HAWK: Enhance compliance with real-time monitoring and advanced AI. https://gethawkai.com for better compliance
About:GuestGeorgina Merhom: Before founding Solo, Georgina began her career as a researcher and compliance director at the G7 & G20 Information Centre. She later trained as a data scientist and investigative analyst, focusing on developing algorithms to detect illicit activity on the dark web. In 2020, she launched Zivmi, Egypt's first cross-border payments app, in collaboration with the National Bank of Egypt, offering invoice factoring services to unbanked digital freelancers. In 2022, she divested the entire venture to the National Bank.
Solo: The credit bureau of tomorrow — verified and standardized first-party customer data collection, enabling banks and lenders to identify previously invisible opportunities.
Hosts:Tedd Huff: Tedd Huff is the CEO & Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
DD3 Media: DD3, Media: A media creation, management, and production company delivering engaging content globally
In this episode of Accrued a Fintech Confidential series presented by LoanPro, Tedd Huff and Colton Pond talk with Ben Boyer of World Acceptance about evolving financial strategies. They discuss how businesses can build lasting customer relationships by focusing on customer needs, expanding product offerings, and leveraging alternative data. Ben highlights the importance of realistic credit-building products, empathetic customer service, and accessible financial tools. The conversation emphasizes trust, transparency, and tailoring services to meet client needs while adapting to economic changes. A must-listen for businesses aiming to stay competitive and customer-focused in the financial sector.
Key Highlights* The Key to Retaining Customers You Might Be Overlooking * Why One-Size-Fits-All Credit Scores Could Be Holding You Back * The Secret to Offering Financial Products Customers Actually Want * How Expanding Your Offerings Can Keep Customers Coming Back * What Makes a Great First Financial Product * Why Data-Driven Decisions Beat Gut Instinct Every Time * Breaking Down Barriers to Financial Success * How to Balance Profitability and Customer Care * What Most Financial Companies Get Wrong About Credit Building * Why Lifelong Customers Start with Exceptional Service
Takeaways1️⃣ Set Clear Expectations to Earn Trust
2️⃣ Simplify Financial Tools for Better Engagement
3️⃣ Prioritize Trust Over Immediate Profits
4️⃣ Stay Ahead by Analyzing Market Trends
5️⃣ Be Proactive in Reaching Customers
Links:World Finance: https://www.loansbyworld.com/about
LinkedIn: https://www.linkedin.com/company/worldfinance/
Ben Boyer Linkedin: https://www.linkedin.com/in/ben-boyer-535a272/
Fintech Confidential
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersSupporters LoanPro: Enhance lending operations with LoanPro's modern core. Learn more at https://loanpro.io/demo
Skyflow, privacy platform trusted by leading financial institutions, to protect customers’ data. www.skyflowsecure.com
HAWK: Enhance compliance with real-time monitoring and advanced AI. https://gethawkai.com for better compliance
About:GuestBen Boyer: Ben Boyer is a finance executive in Product Development at World Finance, previously serving as COO at Simpliphy and VP of FP&A at Newrez. He has extensive experience in portfolio management and a proven track record of enhancing client implementations and financial forecasting. Ben’s expertise reflects a commitment to creating flexible, customer-centric financial products and improving the overall customer experience.
World Finance: With over 60 years of experience and branches across 16 states, World Finance offers the stability of a large financial company and the trust of a neighborhood lender. Through personal loans, tax services, and unbeatable customer service, they help customers unlock their financial good. World Finance stands out from competitors by offering inclusive, transparent, and flexible lending solutions, with a strong focus on credit building, customer support, and comprehensive financial services, including tax preparation.
Hosts:
Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
See More Here:
In this episode of Accrued by FinTech Confidential presented by LoanPro, hosts Tedd Huff and Colton Pond discuss these issues with Jeff Adamson, co-founder and Chief Commercial Officer of the company. Jeff shares how his team built an in-house technology stack to overcome these limitations, allowing them to offer personalized credit rates and a cashback system tailored to spending habits. AI tools further enhance the platform by simplifying financial management and providing actionable insights. Despite navigating complex regulatory requirements like the Retail Payments Activity Act, the company maintains a focus on creating transparent, user-friendly products. By integrating credit, savings, investments, and more into a cohesive system, the organization delivers added value while setting a high standard for customer-focused financial services. The conversation offers practical takeaways for FinTech professionals and entrepreneurs seeking to thrive in a challenging market.
Takeaways
1️⃣ Stop Waiting for Support—Build It Yourself
2️⃣ Make Fair Lending Your Priority
3️⃣ Turn Regulations into Opportunities
4️⃣ Create Value Beyond Basic Rewards
5️⃣ Focus on Clear and Simple Communication
Fintech Confidential
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LoanPro: Enhance lending operations with LoanPro's modern core. Learn more at https://loanpro.io/demo
CheckAlt ClearingWorks: Your one-stop solution for AR needs. Learn more at https://clearingworks.com
Under.io: Revolutionize merchant applications with digital transformation. Discover more at https://under.io/ftc
Skyflow, privacy platform trusted by leading financial institutions, to protect customers’ data. www.skyflowsecure.com
HAWK: Enhance compliance with real-time monitoring and advanced AI. https://gethawkai.com for better compliance
This is a Production of Diamond D3, Media ABOUT: [Guest Name]: [Guest Bio]
[Company Name] : [Company info]
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Get the full story HERE!In this episode of Accrued, hosts Tedd Huff and Colton Pond engage with Ensemblex leaders Shawn Budde and Chloe Zhu to explore challenges and opportunities in lending and financial technology. The discussion highlights common pitfalls for fintech startups, such as prioritizing customer acquisition while neglecting critical processes like servicing and collections, which are essential for long-term success. The importance of clean, organized data for informed decision-making is emphasized, along with strategies to enhance operational efficiency through structured approaches. They also address the role of AI, stressing the need for human oversight to prevent errors and biases while using it as a tool to improve automation and decision-making. Practical advice is provided on meeting evolving regulatory requirements, ensuring compliance is integrated into business operations. Finally, the episode examines advanced financial practices in countries like India and Brazil, offering lessons on improving accessibility and efficiency in U.S. markets. This conversation delivers actionable insights for professionals seeking to refine their strategies in fintech and lending.
Takeaways1️⃣ Avoid the Biggest Lending Mistake Startups Make
2️⃣ AI Won’t Fix Everything
3️⃣ Start Compliance Early to Save Time and Money
4️⃣ What’s Your Customer’s Long-Term Value
5️⃣ Look Globally to Stay Ahead
Links:EnsembleX: https://www.ensemblex.com/
EnsembleX LinkedIn: https://www.linkedin.com/company/ensemblex/
Shawn Budde LinkedIn: https://www.linkedin.com/in/shawn-budde-584aa4/
Chloe Zhu LinkedIn: https://www.linkedin.com/in/chloe-zhu-cfa/
Fintech Confidential
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SupportersLoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
About:GuestShawn Budde: Shawn Budde is a Principal at Ensemblex and has over 30 years of experience in consumer finance. His career includes leadership roles at Capital One, where he managed various divisions, including subprime credit cards and customer marketing. Shawn co-founded Zest AI, applying machine learning to lending decisions, and has consulted with numerous lenders to optimize their credit operations. He holds a B.A. from Columbia University and an M.B.A. from the Wharton School at the University of Pennsylvania.
Chloe Zhu: Chloe Zhu is the Director of the Venture Studio at Ensemblex and brings a diverse background in investment banking, impact investing, and fintech. She has held roles at J.P. Morgan and Goldman Sachs and led new product initiatives at Mission Lane. Chloe also co-founded projects at Gestalt and Stealth. Her expertise includes building scalable credit products and managing investment portfolios, focusing on improving financial inclusion and operational efficiency in fintech.
Ensemblex: Ensemblex partners with companies worldwide to help start, scale, and improve credit products. Their clients range from fintech startups to global financial institutions. With deep expertise across every credit product, customer segment, and stage of the credit lifecycle, Ensemblex focuses on tailored business solutions, operational efficiency, and advanced analytics to meet their clients’ needs.
Host:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Chapters:
03:27 Introducing Ensemblex Guests
06:13 Challenges in Scaling Credit Products
08:17 Common Mistakes in Lending and Credit
11:47 Importance of Servicing and Collections
15:13 Data and Analytics in Financial Services
18:08 AI in Financial Services
23:45 Regulation and AI in Lending
24:18 Challenges with Machine Learning Models
27:46 Regulatory Interactions and Compliance
29:06 Community Banks and AI Adoption
31:20 Future Opportunities in FinTech
35:53 Global Innovations and Predictions
40:49 Conclusion and Final Thought
See MoreIn this episode of Fintech Confidential, recorded live at the 2024 Money 20/20 event in Las Vegas, Tedd Huff and Stephany Kirkpatrick, founder and CEO of Orum, dive into the world of money movement technology. The discussion flows naturally, covering the many ways Orum is simplifying payments and enhancing access to funds. Kirkpatrick brings a unique perspective, sharing how her background as the daughter of an immigrant and a former financial planner shaped her understanding of money access and inspired her to start Orum.
Key Highlights🚀 Making Instant Payouts Possible for Businesses
🍩 Time to Make the Donuts
💸 Why Wait for Money Movement?
💲 Real-Time Payments Without High Costs
🔒 Making Compliance Easy
💼 The Power of Clear Pricing
📊 CFPB’s 1033 Rule and Data Access
🌐 Stablecoins in International Payments
🏗 Building a Strong Product First
🤝 Trusted Partnerships for Reliable Payments
Takeaways 1️⃣ Apply Financial Planning Insights to Your Startup Vision
2️⃣ Keep Remote Teams Engaged with Simple Tools
3️⃣ Streamline Payment Solutions with Easy APIs
4️⃣ Enhance Security in Transactions with Verification Tools
5️⃣ Choose Strong Partnerships to Boost Your Business’s Credibility
Links: Stephany Kirkpatrick
LinkedIn: https://www.linkedin.com/in/stephany-kirkpatrick/
Orum:
Website: https://orum.io/
LinkedIn: https://www.linkedin.com/company/helloorum
X: https://twitter.com/hello_orum
Facebook: https://www.facebook.com/helloorum/
Instagram: https://www.instagram.com/orum.io/
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SupportersSupporters
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvpath.com
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
About:Guest Stephany Kirkpatrick is the CEO and founder of Orum, a pioneering API-based company enabling instant payouts across major payment networks. With over 15 years of experience, she has led digital product initiatives at major firms like Northwestern Mutual and LearnVest. Stephany, who began her career as a certified financial planner, founded Orum in 2019 to provide immediate financial access for businesses and consumers. Driven by her background as the daughter of an immigrant, her mission centers on enhancing financial freedom and efficiency through streamlined payment solutions.
Orum is a simple API for fast, reliable payments. Orum’s API solution delivers access to rails including Same Day ACH and standard ACH – and instant bank account verification. Orum allows businesses to launch instant payments and instant bank account verification in just days, without costly bank integrations or prolonged compliance. This in turn empowers businesses and banks to launch new payment experiences that attract and monetize more customers. Founded by Stephany Kirkpatrick and led by expert fintech operators from LearnVest, Square, N26, Klarna, Marqeta, and Stash, Orum has raised over $82 million from leading investors, including Accel, Canapi, Bain Capital Ventures, Inspired Capital, Homebrew, Acrew, BoxGroup, Clocktower Ventures, Primary Ventures and American Express Ventures. We provide the technology and expertise required to power a better financial system where everyone has the freedom to build to their potential.
Host: Tedd Huff is the Founder of Voalyre, a professional services advisory firm focused on global payments and DD3 Media.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
DD3 Media:DD3 Media is a creation, management, and production company that delivers engaging content globally
See More In this episode of Fintech Confidential’s Leaders, Tedd Huff talks with Ariel Blum, CEO of Receive, about how fintech can transform cash flow for small businesses. Receive’s unique model provides immediate, fee-free access to earned revenue, giving small businesses the “spending power” they need without relying on costly credit. Tedd and Ariel discuss the importance of simplifying financial tools, building a customer-centered company culture, and the role of regulation in supporting fintech innovation. They explore how access to essential financial tools can empower underserved entrepreneurs globally, highlighting fintech’s potential to make finance more accessible and responsive to real-world business needs.
Key Highlights- No Fees Just Freedom
-
Beyond Credit Scores
-
Spending Power Not Loans
-
Say Goodbye to Jargon
-
Empathy as a Business Strategy
-
Tech-Driven Liquidity
-
Smarter Business Growth
-
A New Approach to Regulation
-
Going Global with Financial Access
-
Focus on Cash Flow
Takeaways 1️⃣ Unlock Immediate Spending Power
2️⃣ Put Empathy First in Your Business Strategy
3️⃣ Use Jargon-Free Language in Client Interactions
4️⃣ When to Consider an Interchange-Based Revenue Model
5️⃣ Look Beyond Borders for Business Growth
Links: Ariel Blum LinkedInReceiveLinkedIn
Fintech ConfidentialYouTube
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SupportersUnder: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvpath.com
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
About:Guest Ariel Blum, Founder & CEO | Receive
Over the past decade, Ariel Blum has been dedicated to payment innovation, playing an instrumental role in advancing the democratization of digital payments globally. In his current role at Melio, Ariel steers large-scale partnerships and integrations with major financial institutions and tech companies to democratize B2B payment solutions for SMBs throughout the U.S.
Receive
As the first-ever Earned Revenue Access provider for SMBs, Receive’s mission is to provide the SMBs of America with on-demand liquidity anytime, anywhere, and for free.
Host: Tedd Huff: Tedd Huff is the Founder of Voalyre, a professional services advisory firm focused on global payments and DD3 Media.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
DD3, Media:
DD3 Media is a media creation, management, and production company that delivers engaging content globally
See More In this episode of FinTech Confidential, host Tedd Huff and co-host Colton Pond speak with Timothy Li, CEO of LendAPI, on core strategies for fintech success. Key topics include the importance of fraud detection advancements, the need to build comprehensive products rather than features, and the role of partnerships in providing complete solutions for financial institutions. They also discuss the potential of international payments using blockchain and stresses the importance of customer feedback for relevant product development. Finally, they emphasize execution over ideas, highlighting the need to act on customer needs swiftly to remain competitive in fintech.
Key Highlights* How Fintech Tackles Fraud: The Latest Security Trends * Building Products, Not Features: The Key to Lasting Impact * Partnerships: The Secret Behind Fintech Success * International Payments: The Next Big Opportunity in Fintech * Customer Feedback Drives Product Development * Executing Ideas: Why Action Beats Theory in Fintech * Fraud Prevention Tools: Enhancing Security for Financial Services * Why Complete Solutions Win Over Piecemeal Features * The Essential Role of Partnership in Fintech Growth * Why Customer Listening is Fintech’s Competitive Edge
Top 5 Takeaways1️⃣ Make Fraud Detection Your Top Priority
2️⃣ Focus on Product Fit Over Flashy Features
3️⃣ Build Partnerships to Extend Your Reach
4️⃣ Stay Customer-Centered for Lasting Success
5️⃣ Prioritize Action and Execution Over Theory
SupportersLoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today.
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
This is a Production of Diamond D3, MediaABOUT: Timothy Li: Timothy Li is a tech entrepreneur specializing in banking technology. Throughout his career, he has worked with teams to develop mission-critical software for leading organizations like Intel and JPMorgan. Timothy is the co-founder of multiple fintech startups, including LendAPI, Magic, Alchemy, MaxDecisions, Fluid Credit, and Kuber.
LendAPI: LendAPI is a no-code, end-to-end digital onboarding platform designed to help banks, lenders, and insurance companies quickly launch digital onboarding solutions. With LendAPI, organizations can create a seamless online onboarding process in minutes, providing a suite of tools like Product Studio, Pricing Engine, and Rules Studio, all integrated into one platform.
Host:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Timestamps:03:47 Timothy Lee's Entrepreneurial Journey
04:44 LendAPI: Revolutionizing Onboarding
08:18 Challenges in FinTech Today
12:29 The Future of International Payments
17:56 Partnerships: The Key to Success
26:56 Key Lessons for FinTech Founders
27:14 The Importance of Execution
29:15 Inbox Zero vs. Inbox Thousands
30:44 Advice for Aspiring FinTech Founders
31:00 Building Products, Not Features
33:23 The Pitfalls of Pivoting
35:50 Investing in FinTech Companies
37:09 The Reality of Fundraising
42:20 Future of FinTech: A Realistic View
44:15 Unbundling and Rebundling in FinTech
45:05 Shoutouts to Impactful FinTech Companies
47:29 The Role of Partnerships in FinTech
49:47 Conclusion and Final Thoughts
Click Here to read moreIn this episode of Uncut by Fintech Confidential, host Tedd Huff discusses the FTC’s new Click-to-Cancel rule with legal expert Linda Goldstein (Baker Hostetler), Carl D’Agostino (CEO, Solvpath), and Jayare Charron (VP of Partnerships). This new rule, aimed at simplifying subscription cancellations, requires businesses to offer easy, transparent processes for consumers to opt out of services. The conversation covers the four key components of the rule: prohibiting misleading ads, ensuring clear billing disclosures, obtaining consumer consent, and simplifying cancellations.
The guests explain how businesses can adapt by implementing self-service tools, improving customer retention, and avoiding the hefty fines associated with non-compliance (up to $50,000 per violation). They also highlight the importance of using AI-driven platforms like Solvpath to enhance customer experience while staying compliant.
This episode is a must-listen for any subscription-based business looking to stay ahead of FTC regulations, reduce churn, and improve customer satisfaction.
Key Highlights
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New FTC Rules Demand Simple Cancellations
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Massive Fines Ahead for Non-Compliant Businesses
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Why Self-Service Options Are Key for Subscription Success
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Proactive Adjustments Could Save Your Business
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Retention Beats Acquisition: The Smart Strategy
-
Building Trust with Transparent Billing
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Automation: The Secret Weapon for Compliance
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How Transparent Cancellation Policies Build Loyalty
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Data-Driven Strategies for Reducing Churn
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The Future of Subscription Services Depends on Complianc
Takeaways
1️⃣ Make Cancellations Effortless to Stay Compliant
2️⃣ Stop Misleading Ads Before the FTC Hits You with Fines
3️⃣ Streamline Billing Disclosures for Consumer Trust
4️⃣ Implement Self-Serve Tools for Smooth Subscription Management
5️⃣ Use Data to Prevent Cancellations Before They Happen
04:08 FTC's New Click to Cancel Rule
05:33 Legal Implications of the New Rule
05:47 Industry Experts Weigh In
07:04 Core Tenets of the FTC Rule
11:19 Changes from Proposal to Final Rule
15:42 Effective Dates and Business Adjustments
16:42 Impact on Subscription Businesses
17:10 Solvpath's Role in Adapting to Changes
21:10 Data-Driven Approaches to Reduce Churn
22:28 Challenges and Compliance Strategies
33:54 In-Person and Telephone Sales Compliance
42:56 Final Thoughts and Recommendations
43:43 Pre-Canned Solutions for Easy Compliance
43:58 The Benefits of Easy Cancellation
44:40 Understanding the Full Billing Cycle
45:11 FTC's Perspective on Cancellation
47:13 Post-Sale Strategies for Customer Retention
48:53 The Importance of Compliance
49:41 Challenges for New Advertisers
50:14 The Role of Self-Serve Automation
50:32 Impact of New Regulations on Advertisers
58:41 Long-Term Perspective on Compliance
59:57 Future Expectations in the Marketplace
01:11:10 Aligning with Card Brand Rules
01:18:51 Final Thoughts and Positive Takeaways
Links:Solvpath: https:getsolvpath.com/
Bakerhsosltetler: https://www.bakerlaw.com/
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Time Stamps:[insert timestamps from transcript]
This is a Production of Diamond D3, Media
Click Here See More In this episode of FinTech Confidential, host Tedd Huff interviews Jordan Olivas, the founder of Harvv, a B2B accounts receivables financing platform. The conversation focuses on how Harvv is helping businesses in traditional industries, such as recreational vehicles, construction, raw materials, and consumer packaged goods, by offering innovative financial solutions that streamline their payment processes and improve cash flow. Throughout the discussion, Jordan shares valuable insights on the challenges these industries face and how Harvv’s platform addresses these issues by making the payment and financing process easier for both sellers and buyers.
Key Highlights* Why Flexible Payment Terms Are the Key to Faster Cash Flow * The Secret to Reducing Financial Risk with Payment Solutions * How Automation Saves Time in Managing Payments * Why In-House Financing Comes with Hidden Costs * What Traditional Industries Need to Know About Payment Terms * Why Customer Service Plays a Big Role in Payment Success * How Tight-Margin Industries Can Improve Financial Stability * Streamlined Onboarding Can Make or Break Payment Systems * Why Reverse Factoring Beats Traditional Financing * The Importance of Perseverance in Business Success
Takeaways1️⃣ Get Paid Faster with Flexible Payment Options
2️⃣ Automate to Eliminate Manual Payment Chasing
3️⃣ Shift Credit Risk to Buyers for Safer Deals
4️⃣ Reduce Hidden Costs by Outsourcing Financing Tasks
5️⃣ Offer Multiple Payment Methods for Customer Convenience
SupportersUnder: Revolutionize merchant applications with digital transformation. Discover more at https://under.io/ftc
Skyflow, privacy platform trusted by leading financial institutions, to protect customers’ data. www.skyflowsecure.com
HAWK: Enhance compliance with real-time monitoring and advanced AI. https://gethawkai.com for better compliance.
Links:[Company Name]
Website:
Linkedin:
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Fintech Confidential
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Supporters
Support is provided by MPC 2023, the premier event for fintech leaders. This is your chance to shake hands and rub shoulders with the world's top experts in payments, loyalty, blockchain, digital currencies, cybersecurity, consumer privacy, and other emerging fintech solutions connecting you directly with the future of commerce.
If you haven't already, mark your calendars for August 23rd through the 25th and join me and Fintech Confidential at the Westin Atlanta Perimeter North.
When you sign up for FinTech confidential notifications, you will receive a discount from $50 to 100% off.
Or use this link for $50 of registration. https://mpcevent.com/FTC50
This is a Production of Diamond D3, Media ABOUT: Jordan Olivas: Jordan is the founder of Harvv, a rapidly growing B2B factoring platform that's revolutionizing financing for traditional industries like raw materials, solar, construction, and consumer packaged goods.
Before Harvv, he founded QisstPay, which became one of the largest Buy Now, Pay Later services in Asia. Under Jordan's leadership, QisstPay partnered with over 1,000 brands, including major players like Samsung and Lenovo.
Jordan's experience spans from startups to corporate leadership roles. He's worked with some of the biggest names in fintech, including Klarna and ChargeAfter. His expertise in lending, revenue growth, and strategic partnerships has made him a sought-after leader in the industry.
Harvv: Harvv is a B2B financing platform that helps businesses improve cash flow. Offering flexible payment terms and shifting credit risk to buyers, it allows companies to get paid upfront. With seamless automation and integration with accounting software, it simplifies invoicing, reduces delays, and cuts the costs of in-house financing, enabling businesses to grow confidently.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
DD3, Media: A media creation, management, and production company delivering engaging content globally
Chapters00:00 - Leaders 1:1 Jordan Olivas Preview
Introduction to the episode and guest Jordan Olivas.
03:06 - Jordan Olivas’ Journey and Harvv’s Impact
Overview of Jordan’s background and the creation of Harvv.
05:03 - Transitioning from BNPL to B2B Financing
Jordan explains his shift from consumer Buy Now Pay Later (BNPL) to B2B financing.
06:45 - Challenges in B2B Financing
Discussion of the obstacles Harvv faced in traditional industries.
07:47 - Educating Traditional Industries
The importance of educating businesses about modern financing solutions.
12:47 - Sales Strategies and Market Focus
How Harvv targets sales and focuses on specific industries.
14:19 - Leveraging Technology for Cashflow
How technology and automation enhance cash flow and reduce manual work.
15:18 - Automation and Integration
Discussion of Harvv’s automation features and system integration capabilities.
20:39 - Hidden Costs of In-House Financing
Explanation of the unseen expenses businesses face with in-house financing.
21:54 - Customer Payment Challenges
Challenges businesses face with late payments and customer creditworthiness.
23:07 - Understanding Factoring in Business
Insight into how factoring works and how Harvv’s reverse factoring differs.
26:10 - Future Trends in B2B Financing
Predictions for the future of B2B financing and emerging trends.
27:27 - Innovative Solutions for Accounts Receivables
Harvv’s unique solutions for modernizing accounts receivable management.
36:18 - Risk Management in B2B Financing
How Harvv helps businesses manage financial risks effectively.
36:56 - Advice for Entrepreneurs
Jordan shares key advice for entrepreneurs about resilience and perseverance.
40:58 - Closing Thoughts and Final Words
Final reflections from Jordan on Harvv’s mission and Tedd Huff wraps up the episode.
In this episode of FinTech Confidential, Tedd Huff and Colton Pond chat with Jonathan Awad, co-founder and CEO of Baselayer. They cover some pretty interesting topics around identity verification and fraud prevention for businesses, especially small and medium-sized ones. The conversation is packed with useful insights into how financial institutions are dealing with these challenges, and how new tech is changing the game for everyone involved.
The main focus of the discussion is about making business identity verification smoother and faster. Financial institutions are constantly trying to figure out how to trust the businesses they work with. Traditionally, this process has been slow, complicated, and full of risks. Nowadays, technology helps solve these problems by verifying business identities in real-time. The result is a more secure onboarding process, which cuts down on fraud and makes it easier for businesses to prove who they are.
What’s really cool is that it doesn’t stop at just checking identities. Companies now have tools that can keep an eye on businesses long after they’ve been verified. Instead of just doing a one-time check, financial institutions get real-time updates if something about a business changes. So if a new risk pops up or fraud becomes more likely, they’re alerted immediately. This continuous monitoring is a big win for risk management, helping financial institutions stay ahead of any potential issues.
Another important takeaway from the episode is how AI is used. There’s a lot of talk about AI in the world of fintech, but the key here is that it’s not about the technology itself—it’s about what it can do. AI makes fraud detection faster and more reliable, but what really matters is that it helps solve problems in a practical way. The conversation makes it clear that financial institutions are less interested in how fancy the tech is and more interested in whether it works efficiently. And it does—by preventing fraud and helping businesses stay compliant with regulations.
The episode also touches on what it takes to secure funding and build a successful fintech company. There’s a lot of emphasis on having a strong team and a clear vision. Investors want to see that the company can actually deliver results, and that the team behind it knows what they’re doing. This is especially important in fintech, where the stakes are high and customers expect things to work flawlessly. It’s not enough to just have a good idea—you need to prove that it can succeed in the real world.
One of the more eye-opening parts of the episode is about the future of managing identities. The idea of controlling your identity through apps is something that could make things a lot easier for everyone, from individuals to large companies. While it’s still in the early stages, the potential is clear. If done right, it could make identity verification quicker and more secure, leading to better financial access for more people.
Toward the end, they discuss some up-and-coming companies that are also making waves in fintech. There’s mention of Not K, Solo, and LoanPro—companies that are tackling big problems like fraud prevention and business lending. These are the types of companies that could really change how the financial industry operates in the future.
All in all, this episode is filled with useful information for anyone interested in fintech or business risk management. The focus is on how technology is helping solve real-world problems like fraud and compliance, and the tips on building a strong team and securing funding are especially helpful for anyone looking to break into the space. It’s definitely worth a listen if you want to understand where the industry is headed and how these challenges are being tackled with new tools and strategies.
Key HighlightsThe Secret to Fraud Prevention Nobody Talks About
In this episode, you’ll learn how real-time data monitoring can help financial institutions stay ahead of fraudsters. Instead of waiting for fraud to happen, companies now have tools that keep constant track of business activities. This helps them get alerted immediately when something looks off, saving both time and money.
Why AI Isn’t the Hero of This Story
We’ve all heard about AI, but it’s not the focus here. What matters is how it’s used to solve problems. You’ll find out how AI works behind the scenes to speed up fraud detection and make identity verification smoother, without it being just a flashy headline.
How to Win Over Investors with a Solid Team
One of the biggest takeaways is that investors care more about the team behind a product than just the product itself. Learn how having the right people in place is key to securing funding, and why investors need to believe in the team’s ability to deliver results.
The Future of Identity Verification—What’s Next?
Controlling your identity through apps could soon become the norm. This segment explores how the future of identity management is changing and what it means for businesses and individuals alike. The possibilities are exciting, especially when it comes to improving security and access.
Ongoing Monitoring: The Fraud Prevention Tool You Didn’t Know You Needed
Why stop at verifying a business once? With ongoing monitoring, financial institutions get updates anytime something changes, helping them stay on top of new risks. This clip explains how this constant watch is a game-changer in risk management.
Stop Pitching AI—Start Solving Problems
Too many companies make a big deal out of using AI. But what really matters is solving the customer’s problem. In this episode, you’ll hear how focusing on real solutions, rather than technology buzzwords, is what sets successful companies apart.
How Real-Time Data Changes the Game for Fraud Prevention
The speed of fraud detection is critical. Financial institutions need to act fast to prevent losses. This highlight explains how using real-time data gives companies the edge they need to quickly catch fraud before it spirals out of control.
Raising $6.5M: What Investors Really Want to See
Jonathan breaks down how Baselayer raised $6.5 million in seed funding. This clip covers the importance of demonstrating real-world applications and having a team that can back it up, showing that investors want more than just a good idea.
The Growing Threat of Credit Stacking and Synthetic Identity Fraud
With businesses lending bigger amounts, the risk of fraud grows. This segment dives into how companies are using new tools to fight credit stacking and synthetic identities, protecting themselves from these rising threats.
Business Lending Done Right—How Companies Are Staying Safe
Lending money to businesses can be risky, but new tools are making it easier to decide who to trust. This clip looks at how businesses are using real-time analysis and ongoing monitoring to make smarter decisions when it comes to lending money.
Takeaways1️⃣ Stick to a Long-Term Strategy
Don’t get sidetracked by short-term goals. Founders who prioritize a long-term strategy, like Baselayer does with its focus on risk management and compliance, set themselves up for sustainable success. Baselayer’s tools help fintech companies manage risks more efficiently, freeing them to focus on growth.
2️⃣ Balance Confidence with Humility for Success
Fintech founders need to believe in their vision, but they also need to listen to smarter people around them. Success comes from balancing confidence with humility, knowing when to push forward and when to lean on expert advice. Dropping your ego and accepting help is key to navigating the challenges of the fintech world.
3️⃣ Build Strong Relationships to Win in Fintech
Networking is crucial in fintech. Focus on creating genuine relationships that can help you grow your company. Whether you’re pitching to investors or partnering with other businesses, solid connections are essential to long-term success.
4️⃣ Prevent Fraud with Real-Time Monitoring
Take action by incorporating Baselayer’s real-time monitoring into your operations. Baselayer continuously tracks business activities, providing instant alerts when risks or fraud arise. This proactive approach gives your company the tools to prevent issues before they escalate, improving trust and security.
5️⃣ Prepare for the Future of Identity Control
The future of fintech could be all about controlling your identity through apps. This could dramatically reduce fraud and make financial services more accessible. Understanding these trends can help your company stay ahead of the curve.
Links:Baselayer:
Website: https://baselayerhq.com/
LinkedIn: https://www.linkedin.com/company/baselayerhq/
Jonathan Awad LinkedIn: https://www.linkedin.com/in/jsawadd/
Fintech Confidential
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SupportersLoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today.
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
This is a Production of Diamond D3, Media ABOUT: Jonathan Awad: Jonathan Awad is a seasoned entrepreneur and fintech expert. As the Co-Founder and CEO of Baselayer, he focuses on enhancing fraud prevention and risk management solutions. Drawing on his background in finance and technology, Jonathan delivers cutting-edge, privacy-compliant platforms for financial institutions. His expertise spans both traditional banking and fintech, reflecting a deep commitment to advancing financial solutions through strategic partnerships and advanced technology.
Baselayer: Baselayer empowers financial institutions and government agencies to trust the small and medium-sized businesses they serve. The company uses proprietary machine learning to search government records, the web, and private databases to answer questions about compliance, risk, or fraud for any business in the United States.
Their solution suite includes tools for identity verification (Know Your Business), enhanced due diligence, fraud prevention, risk profiling, lien filing, and portfolio monitoring. Baselayer’s platform also offers unique credit stacking capabilities and an advanced repeat fraud prevention system. The platform is integrated into companies with over 30 million accounts, rating and verifying real-time applications.
Host:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Timestamps:00:11 Episode Highlights
04:05 Jonathan Awad's Financial World Journey
09:21 Understanding Fraud and Verification
10:22 The Business Side of Fraud Prevention
14:48 Building a Business Credit Bureau
19:09 Insights on FinTech Founding and Funding
22:15 The Future of VC Fundraising
30:01 Understanding VC Perspectives
30:58 Building Relationships with VCs
31:52 The Art of Fundraising
33:12 Strategic Product Roadmapping
35:29 AI and Machine Learning in FinTech
36:51 The Role of AI in Business Identity
38:53 Streamlining Applications with UNDER
39:23 Navigating Regulatory Challenges
42:39 Future of Identity and Fraud Prevention
46:04 The Evolution of Credit Scoring
47:47 FinTech Companies to Watch
50:05 Controversial Takes in FinTech
53:25 Closing Thoughts and Future Outlook
Learn More
In this episode of Leaders One on One by Fintech Confidential, Tedd Huff talks with Scarlett Sieber, the Chief Strategy and Growth Officer at Money 20/20, about the key trends and issues shaping the fintech industry. The episode focuses on topics like fraud prevention, artificial intelligence (AI), regulations, and how fintech events like Money 20/20 help companies connect and grow.
Key HighlightsHow AI is Redefining Fraud Detection
Tightening Regulations in Fintech
Super Apps Are Changing Everyday Transactions
Simplifying Cross-Border Payments
Open Banking Drives New Services
Fintech Events: More Than Just Networking
The Growing Focus on Fraud Prevention
The Power of Networking in Fintech
Flexibility Is Key for Fintech Startups
Compliance: A Growing Concern for Fintech
Takeaways1️⃣ Leverage Competitive Networking at Conferences
2️⃣ Make the Most of Focused Content Sessions
3️⃣ Use Customer Feedback to Improve Fintech Offerings
4️⃣ Adapt to Market-Specific Models
5️⃣ Capitalize on Strategic Partnerships with Tech Giants
SupportersUnder: Revolutionize merchant applications with digital transformation. Discover more at https://under.io/ftc
Skyflow, privacy platform trusted by leading financial institutions, to protect customers’ data. www.skyflowsecure.com
HAWK: Enhance compliance with real-time monitoring and advanced AI. https://gethawkai.com for better compliance.
About: Scarlett Sieber: Scarlett is the Chief Strategy and Growth Officer at Money20/20 and a bestselling author, having recently published "Embedded Finance: When Payments Become An Experience. Scarlett's expertise has been recognized by her appointment as a senior advisor to NASA, and her diverse career spans various roles in the finance and tech sectors. She was previously Vice President at USA where she led their newly created business development initiative and as Chief Innovation Officer of Opus Bank, she led the digital strategy and transformation for Opus and its $15B trust subsidiary, Pensco.
Money 20/20: Founded in 2011, Money20/20 creates destination shows where the most innovative people in payments, fintech, and the broader financial services industry connect. Famed for their high-impact networking, theUSA, Europe and Asia editions are regarded as unmissable by financial services professionals. Money20/20 is the space where the industry's smartest visionaries and innovators come together to create the future of money. Money20/20 is an Ascential show.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
DD3, Media: A media creation, management, and production company delivering engaging content globally
Chapters00:19 Episode Highlights
02:09 Meet Scarlett Sieber
03:39 The Sneaker Contest
05:15 What Makes Money2020 Special
06:56 Scarlett's Path from Accounting to Startups
09:23 From Startups to Financial Services
13:55 The Importance of Access in FinTech
15:39 Regional Differences and Copycat Models in FinTech
21:11 The Role of Regulation in FinTech
24:23 The Impact of Technology on Regulation
26:24 The Intersection of FinTechs and Traditional Banks
29:26 Money2020 as a Platform for Announcements and Growth
32:33 Meet Tina: The Swedish PR Powerhouse
33:00 Nala's Big Break at the Press Lunch
33:28 Navigating the Ecosystem: Goals and Surprises
34:00 Global FinTech Ecosystems: A Comparative Analysis
34:28 Cross-Border Payments and LoanPro's Solution
35:09 AI and Fraud: The Asian Focus
35:28 Open Banking: Regional Differences
36:04 Super Apps and AI: The Big Topics
36:52 Structuring Content: The AI Debate
37:15 NVIDIA and Oracle: Partners in FinTech AI
37:46 Open Banking for Different Audiences
38:38 The Importance of Customer Feedback
38:55 AI in FinTech: A Feature or a Product?
40:43 The Role of Big Tech in FinTech
41:35 The Hidden Investments in AI
42:48 The Search for a FinTech Beacon
43:45 Embedded Finance: Created for FinTech vs. General Use
45:55 Facilitating Connections at Money 2020
50:02 The Importance of Planning and Downtime
51:22 Wellness and Preparation for Conferences
52:57 The Power of Follow-Through
54:12 Looking into the Future of FinTech
56:02 Advice for Startup Founders
58:44 Wrapping Up: Final Thoughts and Thanks
59:26 FinTech Confidential: Closing Remarks
In this episode of Accrued a FinTech Confidential series presented by LoanPro, hosts Tedd Huff and Colton Pond speak with Alex Rhodes, the Chief Operating Officer of Best Egg. Alex shares insights into the strategies that have made Best Egg a strong player in the personal finance industry.
Throughout the discussion, Alex emphasizes how the company focuses on customers, improves efficiency, and adapts to changes in the market.
Best Egg has grown significantly since its start in 2014. Alex explains that one of the key factors behind this growth is the company's commitment to understanding and serving its customers. By listening to what borrowers need and being flexible with repayment plans, Best Egg has been able to keep its customers satisfied and loyal.
This focus on customer experience has helped them create services that meet the needs of people from different financial backgrounds.
One of the standout points Alex mentions is how Best Egg adjusted during the COVID-19 pandemic. During this time, many people faced financial challenges, and the company responded by offering flexible repayment options to help borrowers manage their loans. This approach not only helped customers during a difficult time but also strengthened the relationship between the company and its clients.
Alex also touches on how Best Egg uses technology to improve both the efficiency of its operations and the experience of its customers. For example, they have created self-service tools that allow customers to manage their loans online. This means borrowers can adjust their payments or check their account details whenever they need to, without having to contact customer service. By making the loan process easier and more convenient, Best Egg has increased customer satisfaction while also reducing costs.
Looking forward, Alex predicts that data and personalization will play a big role in the future of lending. He believes that companies will need to use customer data to offer more tailored services that meet individual needs. This shift could make the lending process more efficient and more responsive to what customers want. While some may see this as a challenge, Alex views it as an opportunity for Best Egg to continue to grow and succeed.
Best Egg's focus on its employees also contributes to its success. Alex explains that the company works hard to ensure that its staff feels valued and supported. By keeping employee turnover low, Best Egg maintains a workforce that is experienced and dedicated to providing excellent service. This, in turn, benefits the company’s customers, as they receive help from knowledgeable and motivated employees.
Throughout the episode, Alex also discusses how the company uses advanced technology like artificial intelligence (AI) to improve its operations. For example, AI can help streamline certain tasks, allowing employees to focus on more important aspects of their work. This use of technology not only improves efficiency but also enhances the overall experience for both employees and customers.
Alex wraps up the conversation by reflecting on what lies ahead for the lending industry. He believes that personalization, the effective use of data, and a continued focus on customer service will be key factors that separate successful companies from the rest. While there will always be challenges, Best Egg is well-positioned to continue meeting the needs of its customers and growing as a company.
In summary, this episode provides a thorough look at how Best Egg has managed to succeed in a competitive industry. By focusing on customer experience, using technology to improve efficiency, and investing in its employees, the company has built a strong foundation for future success. As the lending industry evolves, Best Egg’s ability to adapt and remain customer-focused will likely keep it at the forefront of personal lending.
Key HighlightsCustomer Retention Through Flexible Loan Options
Offering flexible repayment plans and easy self-service tools helps build long-term customer loyalty. This approach makes the borrowing experience smoother and more personalized, keeping clients satisfied.
Staying Competitive in the Personal Lending Market
Rather than focusing solely on interest rates, providing a streamlined service and easy management tools sets lenders apart. Flexibility in repayment options adds another layer of value for borrowers.
Artificial Intelligence Enhances Efficiency in Lending
Using AI to handle repetitive tasks allows employees to focus on improving the customer experience. This approach boosts operational efficiency while ensuring that borrowers receive better service.
The Role of Data in Shaping Future Lending Services
Personalized services driven by customer data are becoming the norm. As lending companies leverage data insights, they can offer more tailored financial products that meet the specific needs of individual borrowers.
Adapting Loan Repayment During Financial Hardships
Introducing flexible repayment options during crises, such as the COVID-19 pandemic, shows the importance of responding to customer needs. This adaptability strengthens borrower relationships in uncertain times.
The Rise of Self-Service Tools in Personal Finance
Self-service portals give borrowers control over their loan management. These tools make it easier for customers to adjust payments, check balances, and manage accounts without waiting for assistance, offering a faster, more convenient experience.
Employee Satisfaction Drives Better Customer Service
A company’s success often relies on keeping employees motivated and reducing turnover. Supportive work environments lead to knowledgeable, committed teams that deliver high-quality customer service.
Customer Feedback Shapes Financial Product Development
Active engagement with customer feedback ensures that lending services meet the real needs of borrowers. Adapting products based on this input keeps services aligned with customer expectations and market demands.
Combining Operational Efficiency with Excellent Service
Streamlined processes and the use of technology help maintain a balance between efficiency and customer satisfaction. By reducing the need for manual intervention, companies can lower costs while still delivering top-notch service.
Preparing for the Shift Toward Personalized Lending
As the lending industry evolves, personalization and data-driven products are becoming increasingly important. By offering more tailored solutions, lenders are positioning themselves to meet future borrower expectations.
Takeaways1️⃣ Maximize Borrower Satisfaction with Flexible Payment Plans
Offer your customers flexibility in repayment options to increase satisfaction and build loyalty, especially during challenging financial times.
2️⃣ Leverage AI for Streamlined Operations
Implement AI to handle routine tasks, allowing your team to focus on customer-facing activities that enhance service and efficiency.
3️⃣ Use Self-Service Portals to Empower Customers
Set up self-service tools that allow customers to manage their loans independently, reducing the need for constant customer support and improving convenience.
4️⃣ Turn Customer Feedback into Product Improvements
Actively gather and apply customer feedback to fine-tune your products, ensuring they meet real needs and stay competitive in the market.
5️⃣ Keep Your Workforce Engaged to Boost Service Quality
Prioritize employee satisfaction and retention, which leads to a more motivated team that delivers better customer experiences.Links:Alex Rhodes
LinkedIn Profile: https://www.linkedin.com/in/alex-rhodes-b789926/
Best Egg
Website: https://www.bestegg.com/
LinkedIn: https://www.linkedin.com/company/bestegg/
Fintech Confidential:
Listen: https://fintechconfidential.com/listen
Subscribe: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersLoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today.
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
About:GuestAlex Rhodes: Alex Rhodes: Alex Rhodes serves as the Chief Operating Officer (COO) at Best Egg, bringing over 20 years of experience in business strategy and operations. With a career that includes leadership roles at financial giants like Barclaycard and Bank of America, Alex has a deep understanding of the lending industry. At Best Egg, he plays a key role in driving the company's customer-focused initiatives, enhancing operational efficiency, and leveraging technology to improve both employee and borrower experiences. Alex’s expertise lies in creating scalable solutions that meet the evolving demands of the financial services sector.
Best Egg: Best Egg is a leading financial technology company that specializes in providing personal loans to individuals. The company focuses on making the lending process straightforward and accessible, offering flexible repayment options and easy-to-use online self-service tools. Best Egg has originated billions of dollars in personal loans and is known for its customer-first approach, using data to personalize financial products and provide tailored solutions for borrowers. The company aims to create a seamless and efficient experience for users, helping them manage their financial needs with ease.
Host:Tedd Huffis the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Colton Pond:Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media:A media creation, management, and production company delivering engaging content globally
Timestamps:00:00 Introduction
02:57 Welcome Alex Rhodes
03:24 Alex Rhodes' Impressive Background
04:32 Transformation Journey
05:00 Success Strategies
09:30 Key Learnings
11:22 Differentiators in Personal Lending
13:21 The Secret Sauce
14:58 Self-Service Customer Engagement
16:41 Real-Life Customer Experience
18:08 Culture of Innovation
22:39 Operational Efficiency & Customer Experience
26:11 Response to COVID-19
32:50 Future of Personal Lending
In this episode of FinTech Confidential’s Leaders One on One series, Tedd Huff and Rodney Williams, co-founder and president of Solo Funds, tackle key topics impacting the fintech world. The conversation explores the challenges and opportunities within the industry, providing listeners with fresh insights into financial technology and the evolution of lending models.
One of the central discussions revolves around the exodus of fintech founders. With many industry leaders leaving for other sectors, the conversation sheds light on the tough realities of fintech today. Increased regulatory scrutiny and a lack of investor enthusiasm are driving founders to seek opportunities outside the fintech space. Tedd and Rodney discuss what this means for the future of the industry and how remaining resilient is crucial for fintech entrepreneurs.
A major theme is how Solo Funds is disrupting traditional lending models, particularly payday loans. By allowing borrowers to set their own loan terms, Solo Funds gives users control over their financial decisions. This borrower-first approach is a stark contrast to payday loans, which often come with high fees and rigid repayment schedules. By focusing on flexibility and transparency, Solo Funds is transforming the way underserved communities access financial resources.
Another important topic is the role of transparency in building trust. The conversation highlights how Solo Funds provides borrowers with clear, upfront information on what others have paid for loans, ensuring users make informed decisions without hidden fees. This transparency not only increases borrower trust but also leads to better financial outcomes, including lower default rates. For fintech companies, transparency is presented as a key factor in earning user loyalty and reducing risk.
A recurring issue in the fintech space is the challenge of regulatory compliance. Rodney and Tedd explore how fintechs often face unclear regulations, creating roadblocks for growth. They emphasize the importance of fintech companies educating regulators and working closely with them to create a framework that supports innovation while ensuring compliance. The conversation points out that navigating the legal landscape is one of the most significant challenges for fintech startups, making collaboration with regulatory bodies a necessity for long-term success.
The episode also dives into the financial realities of launching a fintech company. Compliance and regulatory approval come with hefty costs, often in the millions, which can be a barrier for new entrants. For entrepreneurs looking to start a fintech business, understanding these hidden costs is essential. The discussion stresses that having financial backing and careful planning are critical for startups hoping to break into the competitive fintech market.
A key highlight of the conversation is Solo Funds’ status as a certified B Corporation, reflecting its commitment to social impact. Unlike profit-driven corporations, B Corps must meet high standards of social and environmental performance. This certification sets Solo Funds apart as a company focused on financial inclusion and empowering underserved communities. The conversation emphasizes how aligning business with a social mission can differentiate a company in a crowded fintech space.
An intriguing part of the discussion focuses on how Solo Funds empowers borrowers to become lenders. The platform not only helps borrowers access funds but also enables them to transition into lenders themselves over time. This unique model promotes long-term financial independence and provides a sustainable solution for users. The conversation illustrates how this approach fosters a cycle of empowerment, positioning Solo Funds as a model for creating financial autonomy.
A key takeaway for listeners is the importance of purpose-driven business strategies. Rodney emphasizes that staying committed to a core mission—such as providing financial access to underserved communities—can help companies navigate challenges and thrive. Tedd echoes this sentiment, underscoring the growing trend of fintech companies prioritizing social impact and purpose alongside profitability. For fintech entrepreneurs, aligning business goals with personal values is presented as a strategy for long-term success in an increasingly competitive industry.
Throughout the episode, Tedd and Rodney provide a comprehensive view of the current state of fintech, touching on regulatory challenges, financial transparency, and mission-driven business. Whether you are an entrepreneur, investor, or simply interested in fintech, the conversation offers valuable insights into the opportunities and obstacles shaping the future of financial technology.
Key HighlightsWhy Are Fintech Founders Leaving for Netflix? Many fintech founders are leaving the industry, moving to companies like Netflix due to declining interest and increasing regulatory challenges. Rodney Williams highlights how these difficulties have shifted focus away from fintech and led entrepreneurs to seek opportunities elsewhere.
The Secret to Solo Funds' Borrower-Controlled Lending Solo Funds introduces a unique approach where borrowers have full control over their loan terms. This borrower-driven model includes decisions on loan amounts, repayment schedules, and fees, resulting in lower default rates compared to traditional lending methods.
How Solo Funds Outperforms the S&P 500 Lenders on Solo Funds enjoy annual returns exceeding 20%, outperforming the average S&P 500 return. The platform enables individuals to earn by lending small amounts to those in need, creating an accessible and profitable investment opportunity for everyday people.
The Role of Transparency in Fintech Success Transparency plays a vital role in Solo Funds, allowing borrowers to view payment histories and loan terms from other users. This open approach builds trust, reduces default rates, and empowers borrowers to make informed financial decisions.
Why Regulators Struggle with Fintech
Fintech companies like Solo Funds face challenges when dealing with regulatory bodies due to a lack of clear guidelines for new financial products. This absence of regulation often stifles growth, forcing fintechs to adapt within an uncertain legal framework.
The Real Cost of Starting a Fintech Company Starting a fintech company involves significant hidden costs, including compliance and regulatory approval expenses. Rodney Williams points out that securing sufficient financial backing is essential to overcome the barriers to entry in today’s market.
Why Solo Funds Is More Than a Lending Platform Solo Funds is designed to foster financial autonomy for underserved communities. By allowing borrowers to become lenders over time, the platform encourages a cycle of financial empowerment and self-sufficiency.
What It Means to Be a Certified B Corp in Fintech Solo Funds stands out as one of the few fintech companies certified as a B Corporation, reflecting its commitment to social impact. This certification aligns with its mission to provide fair, community-focused financial services, setting it apart from traditional financial institutions.
How Solo Funds Keeps Default Rates Low Solo Funds maintains low default rates by giving borrowers control over their loan terms. This system fosters accountability and financial responsibility, contributing to a more reliable and successful lending process.
Why Fintech Is Starving for Funding The fintech sector is experiencing a funding drought, with venture capitalists pulling back investments. This lack of financial support is forcing many fintech companies to shut down, highlighting the growing challenges within the industry.
Takeaways1️⃣ Stop Letting Lenders Control the TermsSolo Funds shows that giving borrowers control over their loan terms reduces defaults. Allowing borrowers to choose how much they borrow and when they repay leads to greater accountability and financial responsibility.
2️⃣ Boost Returns with Peer-to-Peer Lending Solo Funds provides lenders with a way to earn higher returns than traditional markets. By lending small amounts, everyday individuals can see significant growth in their earnings compared to other investment options.
3️⃣ Tackle Regulatory Hurdles with Empathy Rodney emphasizes the importance of fintech companies working with regulators, not against them. By understanding the limitations regulators face, fintech companies can foster better cooperation and create smoother pathways for growth.
4️⃣ Cut Startup Costs by Planning for Compliance Fintech startups must factor in the high costs of compliance and regulation from the start. Planning for these expenses early can help new companies avoid unexpected financial roadblocks down the line.
5️⃣ Turn Borrowers into Lenders for Long-Term Growth Solo Funds empowers borrowers to eventually become lenders. This approach not only helps individuals become more financially independent but also strengthens the platform's overall community by keeping capital within the system.
Links:Rodney WilliamsLinkedIn Profile: www.linkedin.com/in/rodneybwilliams
Instagram: instagram.com/rodneybwilliams
X : https://x.com/rodneybwilliams
SoLo FundsWebsite: https://solofunds.com
LinkedIn: linkedin.com/company/solo-funds
Facebook: facebook.com/SoLoFundsInc
Instagram: instagram.com/solofunds
Fintech Confidential :Listen: https://fintechconfidential.com/listen
Subscribe: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersUnder: Transform Your Merchant Applications with Under. The
Under platform revolutionizes the way ISOs handle merchant applications,
offering a seamless transition to digital forms. Say goodbye to outdated
processes and hello to efficiency. Discover the future of financial
applications at
https://under.io/ftc
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out https://loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
Skyflow, the leading data privacy platform trusted by top
financial institutions. Protect your customers' data with Skyflow's innovative
solutions. Get started at www.skyflowsecure.com
HAWK: A game-changing approach to compliance. With real-time
monitoring, adaptive learning, and advanced AI, it cuts false positives,
simplifying your compliance efforts. Upgrade your surveillance with ease. Visit
https://gethawkai.com for more intelligent, more effective
compliance.
Timestamps:03:52 Rodney's Journey in Fintech
04:08 Rodney's Journey from Procter & Gamble to FinTech
05:01 Listener: The Early FinTech Venture
09:08 Inspiration for Creating Solo Funds
13:13 Lessons Learned from Previous Ventures
17:35 Solo Funds' Mission and Impact
22:27 Transparency and Borrower Choice in Solo Funds' Model
24:41 Overcoming Skepticism: The Early Days
25:39 Empowering Borrowers: Transparency and Control
27:08 Regulatory Challenges and FinTech Evolution
29:37 Navigating Regulatory Challenges in Fintech
32:41 The Cost of Starting a FinTech
38:34 B Corp Certification and Doing Good in Fintech
41:25 The Future of Solo Funds and the Fintech Market
44:20 The Importance of Purpose in FinTech
45:36 Final Thoughts
About:GuestRodney Williams: Rodney Williams is the Co-founder of SoLo Funds, the largest community finance platform in the US. Since 2018, SoLo has surpassed 1M loans funded and redefined access to capital and returns for 1.5 million users. As the U.S.’s only Black-led Certified B Corp fintech, SoLo continues its leadership, grounded in the hope and mission of building a community that enables financial autonomy for all. Before founding SoLo, Rodney founded LISNR and led the company to over $40M in funding, numerous awards, and partnerships across retail and financial services. Rodney’s career began at Procter & Gamble in brand management, where he was a catalyst in the company’s digital strategy and social media initiatives. He has received numerous awards, including Ad Age’s 40 Under 40 in 2012 and the Cannes Gold Lion award in 2015. Rodney is a graduate of West Virginia University and Howard University and a member of the 2019 Class of Henry Crown Fellows within the Aspen Global Leadership Network at the Aspen Institute.
SoLo Funds: SoLo is the largest Black-owned personal finance app and the only Black-owned Fintech B-Corp that offers a peer-to-peer lending marketplace rooted in community, based on the idea of “people helping people.” This is also known as community finance.
Host:Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode of Accrued, Tedd Huff and Colton Pond welcome Michelle Tran from Summer. Their discussion tackles some of the most important topics in fintech today. The focus is on real-world problems and practical solutions, making the conversation both relevant and accessible to anyone interested in finance.
One of the major topics is the $1.7 trillion student loan crisis. The group dives into how this debt disproportionately impacts minorities and women and examines how companies like Summer are stepping up to guide borrowers through government programs. These programs can help reduce or even forgive student loans, offering significant relief. The discussion highlights the real impact on individuals, showing how targeted support can change lives.
The importance of financial wellness in the workplace is another key area of discussion. The group underscores that more companies are recognizing the need to support their employees’ financial health. With a large portion of the workforce burdened by student loans, effective financial wellness programs are becoming essential. These programs don’t just ease financial stress—they contribute to a more satisfied and productive workforce, which benefits everyone involved.
When it comes to challenges faced by women in fintech, the conversation turns to visibility and funding. The group addresses the ongoing struggle for women to gain recognition and secure the necessary resources to succeed in the industry. They discuss the importance of initiatives that amplify the achievements of women, ensuring they get the opportunities they deserve. These efforts are crucial in building a more inclusive fintech industry.
The discussion also covers the significance of being a certified B Corporation. This certification isn’t just about status—it reflects a company’s commitment to doing business in a way that benefits society. For companies like Summer, this means designing products and services that genuinely help people manage their financial challenges, rather than just focusing on profit.
Regulation in fintech is another topic that gets a thorough examination. While regulation is often viewed as a hurdle, the group argues that it can push companies to improve their processes and better serve their customers. They explore how simplifying access to government programs can make a significant difference for borrowers, turning what might seem like a challenge into an opportunity for better service.
Finally, the group looks at the future of financial literacy and social responsibility, particularly in the workplace. They agree that employers will increasingly play a critical role in helping employees manage their finances, whether it’s through saving for retirement or paying down student loans. This approach not only benefits employees but also leads to a more engaged and productive workforce.
This episode of Accrued offers clear insights into the challenges and opportunities within fintech. Through a well-rounded discussion, Tedd, Colton, and Michelle provide valuable perspectives on how to address financial issues and promote diversity in the industry.
Key HighlightsThe Hidden Impact of Student Loans on Minorities
Student loans affect everyone, but did you know minorities and women face the biggest burden? In this segment, Michelle Tran explains how Summer helps these groups by lowering or even erasing their debt. Learn how technology can make a difference in people’s lives by reducing financial stress and offering a clearer path to financial freedom.
Why Financial Wellness at Work Matters More Than You Think
Financial stress isn’t just a personal issue—it affects job performance too. Michelle Tran discusses why companies should care about their employees’ financial health. By offering wellness programs that help manage debt, companies can create a more productive and satisfied workforce. Discover the benefits of focusing on financial wellness in the workplace.
The Challenge of Funding Female Founders
Ever wondered why so few female founders get funding? Michelle Tran sheds light on this issue and shares how NYC FinTech Women is working to change the game. Through networking and recognition, this organization is helping women gain the visibility they need to secure investment and grow their businesses.
How Summer Simplifies Student Loan Forgiveness
The process of getting student loans forgiven can be complicated, but Summer makes it easy. Michelle Tran explains how the company uses technology to streamline the application process, helping borrowers access the benefits they deserve. Find out how Summer is saving people thousands by making loan forgiveness more accessible.
Certified B Corp: What It Means for You
What does it mean for a company to be a certified B Corporation? Michelle Tran breaks down how this certification ensures that Summer is committed to making a positive impact, not just profits. Learn why being a B Corp matters and how it benefits both the company and its customers.
Real-Life Success Stories from Summer
Want to hear how Summer is making a real difference? Michelle Tran shares inspiring stories of people who have significantly reduced or even eliminated their student debt thanks to Summer. These success stories highlight the power of financial wellness and the importance of accessible loan forgiveness programs.
Why Regulation Can Be Good for Fintech
Regulation often gets a bad rap, but Michelle Tran argues that it can actually drive progress. By pushing companies to comply with strict rules, regulation encourages innovation in areas like financial services. Find out how regulation has led to new solutions that make it easier for people to manage their money.
AI in Fintech: More Than Just a Buzzword
Artificial intelligence is often misunderstood, but it has real benefits, especially in fintech. Michelle Tran talks about how AI is being used to personalize financial services and make them more efficient. Learn how AI can help you manage your finances more effectively by providing tailored advice and simplifying complex tasks.
The Future of Financial Literacy: Employers Take the Lead
Who will teach us about money in the future? Michelle Tran believes employers will play a bigger role in financial education. By integrating financial planning tools into the workplace, companies can help their employees make better financial decisions. Discover how this approach can benefit both employees and businesses.
NYC FinTech Women: More Than Just a Meetup
NYC FinTech Women started as a small group but has grown into a community of over 15,000 members. Michelle Tran explains how this organization is empowering women in fintech by offering opportunities for networking, learning, and career advancement. See how this community is making a difference in the lives of women in the industry.
Takeaways1️⃣ Join Power Networks Like NYC FinTech Women
Want to fast-track your fintech career? Get involved with communities like NYC FinTech Women. These groups are goldmines for networking, career tips, and insider support that can push your career to the next level. Don’t miss out—join today!
2️⃣ Secure That Funding: Be Bold and Get Noticed
If you’re a female founder, don’t let funding challenges hold you back. Get aggressive with your networking, target female-friendly investors, and use platforms that spotlight women entrepreneurs to boost your chances of landing that investment.
3️⃣ Double Your Money: Ask About Student Loan Perks
Is your employer offering to match your student loan payments with 401k contributions? If not, it’s time to bring it up! This simple move could grow your retirement savings while you pay off debt—talk to your HR today.
4️⃣ Get Paid What You Deserve: Ask for That Raise
Tired of being underpaid? It’s time to step up. Do your homework, know your worth, and confidently ask for the raise you deserve. A bold ask could mean a big boost to your income.
5️⃣ Crush Financial Stress with Fintech Tools
Don’t let money worries weigh you down. Use fintech apps to budget smarter, save more, and knock out debt faster. Take charge of your finances and see how it transforms your peace of mind.
Links: Michelle Tran LinkedIn: www.linkedin.com/in/michellektran
Summer:
Website: www.meetsummer.com
LinkedIn: www.linkedin.com/company/savewithsummer
NYC FinTech Women: https://nycfintechwomen.com
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersLoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today.
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
About:Guest Michelle Tran: Michelle Tran brings over 15 years of expertise in enterprise sales and partnerships with notable roles at BlackRock, Apex Clearing Corporation, Harness Wealth, and Vestwell. Currently, she holds the position of Head of Commercial at Summer. Michelle is not only a fintech powerhouse but also the founder of NYC Fintech Women, a vibrant community of over 12,000 women in fintech across the greater New York area. Her contributions have earned her recognition as one of FinTech Magazine’s Top 100 Women in Fintech .
Summer: Summer partners with financial institutions and employers to empower their populations to reduce education costs and student debt through proven technologies, policy expertise and human support. Founded in 2017 by industry experts, Summer’s mission is to alleviate student loan debt for 46 million borrowers by providing leading solutions for college cost planning, automated enrollment for loan assistance plans, tuition assistance, student loan contributions and retirement matching, and emergency savings. Summer is a certified B Corporation.
NYC FinTech Women: NYC FinTech Women is an organization with more than 10,000 members across startups, traditional finance, and VCs. Our mission is to connect, promote, and empower women to advance their careers in FinTech. We fulfill our mission through hosting events, featuring women in FinTech Female Fridays and the Inspiring FinTech Females annual list, showcasing FinTechs in our Fireside Chat Minute, and providing a job board, #HireHer.
Hosts: Tedd Huff:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
DD3, Media: DD3 Media is a media creation, management, and production company delivering engaging content globally
In this episode of FinTech Confidential, hosts Tedd Huff and Colton Pond welcome the Co-Founder and Chief Product Officer of Tandym, David Anderson. Tandym is changing the way payments work by offering branded payment platforms for merchants. This approach helps reduce processing costs and boosts customer loyalty.
Traditional payment processing fees are high and hurt online brands. Tandym aims to fix this by offering branded payment products that are more efficient and cost-effective. For example, They can lower a brand’s payment processing costs by up to 80%. This allows brands to save money and use it to reward loyal customers, keeping them happy and coming back for more.
Tandym’s model combines payments and lending, shaped by extensive experience from working with lending and credit projects at Capital One. This unique model offers both credit and payment solutions in one platform. The closed-loop network minimizes traditional fees, making the payment process simpler and cheaper for businesses.
Modernizing tech stacks is crucial for launching unique products. At traditional institutions, it could take 12 months and a lot of money to launch a new product. In contrast, Tandym’s platform allows merchants to launch their payment programs quickly and efficiently, even on something as simple as airplane Wi-Fi. This speed and efficiency provide a significant advantage over traditional players in the financial services industry.
The future direction of the payments industry suggests that as consumer expectations evolve, technologies like merchant-branded payment solutions and pay-by-bank will become more common. This shift will make the payment landscape more inclusive and cost-effective for merchants and consumers alike.
Stay tuned for more episodes as Tedd Huff and Colton Pond continue to explore the world of fintech.
Key HighlightsCutting Costs by 80%
Branded payment platforms help online brands cut their payment processing costs by up to 80%. This huge saving allows brands to invest more in rewarding their loyal customers, keeping them happy and encouraging repeat business.
Payment Programs Up in Minutes
Modern payment platforms can launch merchant payment programs in just 20 minutes. This quick setup is even possible on airplane Wi-Fi, making it incredibly efficient compared to traditional methods which can take months and require lots of money.
A Unique Approach to Payments and Lending
Some payment solutions now combine payment and lending services in one platform. This approach minimizes traditional fees and simplifies the payment process, making it cheaper for businesses.
Leveling the Playing Field
The future of payments is becoming more unbundled. This means smaller brands can enjoy the same low fees that big players like Amazon get, driving more competition and efficiency in the industry.
Compliance Matters in Credit
Extending credit responsibly is crucial. Companies must be cautious with regulatory compliance and ensure sound credit policies to balance growth and risk management, delivering a better experience for customers.
Efficiency and Speed in Tech Stacks
Modernizing tech stacks is essential. Advanced platforms allow for the quick and efficient launch of payment programs, providing a significant advantage over traditional financial services that take longer and cost more.
AI: Overrated or Useful?
AI tools are useful for tasks like writing code but are often considered overrated. Comparing AI to Excel, the discussion highlights its utility while questioning its potential to replace knowledge workers.
Solving Critical Problems
For new entrepreneurs, it’s important to identify and solve critical problems that could threaten the business. By focusing on these issues, teams can ensure their efforts are effective and move the company forward.
Overcoming Challenges with Partners
Extending credit as a fintech startup comes with challenges. Finding great technology partners is essential to overcome these challenges and support business growth, ensuring long-term success.
The Future of Consumer Expectations
As consumer expectations evolve, technologies like merchant-branded payment solutions and pay-by-bank will become more common. This shift will make payments more inclusive and cost-effective for both merchants and consumers.
Takeaways1️⃣ Simplify Your Checkout Process
Reduce checkout button fatigue by streamlining payment options. Offering fewer, but more effective payment methods can enhance customer satisfaction and boost sales.
2️⃣ Offer Exclusive Rewards
Encourage customers to use your payment solutions by providing unique rewards. Exclusive offers and perks can increase adoption rates and customer loyalty.
3️⃣ Understand Your Payment Fees
Get clear on the fees associated with different payment methods. Knowing what you’re paying for can help you choose the most cost-effective options for your business.
4️⃣ Utilize Customer Data Securely
Make use of customer data to offer better payment experiences while ensuring data privacy and compliance. This can improve customer trust and engagement.
5️⃣ Enhance Payment Security
Implement advanced security measures to protect transactions. Secure payment processes build customer confidence and prevent fraud.
Links:David Anderson
LinkedIn: https://www.linkedin.com/in/davidandersonlinkedin
Tandym
Website: https://www.bytandym.com/
LinkedIn: https://www.linkedin.com/company/bytandym
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today.
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
About:GuestDavid Anderson: David Anderson is a financial services executive with 14+ years of experience across a diverse set of lending products (auto, card, installments) and in a range of disciplines (credit risk, marketing, new product development, general management). He loves solving complex problems of all types – hard-to-crack analytical puzzles, challenging exercises in organizational influence, designing a never-seen-before customer experience, and beyond.
Tandym: Tandym is a financial technology company transforming the private label credit card industry. As the first and only company to enable e-commerce businesses to quickly and easily offer their own next-generation private label credit cards, Tandym provides a comprehensive solution that drives business outcomes for merchants and the consumers they serve. The platform’s modern API allows for seamless merchant integration while delivering an innovative digital-first customer experience.
About the Hosts:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode, host Tedd Huff interviews JB Orecchia, the President and CEO of Savvy Money. JB shares his extensive experience, from his time at Disney and FreeCreditReport.com to leading Savvy Money. This conversation highlights the importance of credit management, the challenges faced in financial services, and how Savvy Money uses data to provide personalized advice.
JB Orecchia, with over 35 years in finance and technology, now leads Savvy Money. His career includes a notable role as VP of Disney.com, where he learned the importance of user engagement and data-driven decisions. This background helps him drive innovation at Savvy Money, a platform offering personalized credit education, scores, reports, and monitoring tools through banks and credit unions.
We explore how Savvy Money helps users understand and improve their credit by offering tools that break down credit scores, providing advice on how to improve, and offering alerts on credit changes. With over 1,300 financial institution partners, Savvy Money integrates seamlessly into digital banking platforms. This integration makes it easy for consumers to access credit education and personalized financial advice, fostering a more informed user base.
Integrating credit management solutions into financial institutions can be challenging. Savvy Money's strategy involves deep integration with digital banking platforms, making it easy for financial institutions to adopt and for consumers to benefit. Their solutions provide a seamless experience, becoming a natural extension of the services offered by financial institutions.
Looking ahead, JB envisions a future where AI plays a significant role in offering sophisticated financial advice. By constantly analyzing user data and market trends, AI can provide route optimizations and course corrections, helping consumers stay on track to achieve their financial goals.
Our conversation with JB Orecchia highlights the potential of Savvy Money in credit management and financial wellness. From understanding JB's diverse career path to exploring how Savvy Money addresses complex financial challenges, he provides deep insights into the future of financial services.
Key HighlightsWhy Credit Management Matters: Insights from JB Orecchia
Credit management is crucial for loan rates and overall financial health, with practical tips for improving credit scores.
Savvy Money’s Tools for Better Credit Scores
Tools like goal setting and credit monitoring provide practical advice and insights to help improve credit.
Personalized Financial Advice with Savvy Money
The platform evaluates credit data to offer customized loan options and savings opportunities.
The Impact of Personalized Credit Education
Personalized credit education plays a vital role in helping consumers understand and improve their financial health.
Seamless Integration: How Savvy Money Works with Banks
Integration with over 1,300 financial institutions makes it easy for users to access personalized credit education and advice.
Overcoming Challenges in Credit Education
Savvy Money overcame initial resistance from financial institutions, proving the benefits of their credit management tools.
The Power of AI in Credit Management
AI breaks down credit scores, offers personalized advice, and simulates financial scenarios to guide users.
Adapting to Interest Rate Changes with Savvy Money
Tailored advice based on current market conditions helps users make informed decisions despite rising interest rates.
Savvy Money’s Dual Focus: Helping Banks and Consumers
Customized offerings meet the distinct needs of financial institutions and consumers, providing maximum value.
Core Values That Drive Savvy Money’s Success
The Savvy Seven values drive success, ensuring consistent benefits for both consumers and financial institutions.
Takeaways1️⃣ Decode Credit Scores for Consumers
After listening, use Savvy Money to break down credit scores for your consumers, helping them understand their strengths and areas for improvement.
2️⃣ Provide Hyper-Relevant Advice to Each Consumer
Learn how to leverage Savvy Money’s tools to offer personalized advice tailored to each consumer’s credit profile, ensuring actionable insights.
3️⃣ Empower Consumers with Transparency Tools
Discover how to equip your consumers with simulators and credit monitoring alerts through Savvy Money, enabling them to take control of their credit management.
4️⃣ Deliver Curated Financial Wellness Content
Understand how to use Savvy Money to provide consumers with curated financial wellness content, aiding them in setting goals, creating action plans, and improving their financial health.
5️⃣ Enhance Consumer Financial Advice with AI
Explore ways to implement Savvy Money’s AI-driven strategies to offer personalized financial guidance, giving your consumers intuitive and effective advice.
Links:JB Orecchia
LinkedIn Profile: www.linkedin.com/in/jb-orecchia-98437710
SavvyMoney
Website: www.savvymoney.com
LinkedIn: www.linkedin.com/company/savvymoney
Facebook Page: www.facebook.com/SavvyMoney
Instagram: www.instagram.com/savvymoney/?hl=en
Fintech Confidential Links:
Listen: https://fintechconfidential.com/listen
Subscribe: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersCheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out https://loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
Skyflow, the leading data privacy platform trusted by top
financial institutions. Protect your customers' data with Skyflow's innovative
solutions. Get started at www.skyflowsecure.com
Under: Transform Your Merchant Applications with Under. The
Under platform revolutionizes the way ISOs handle merchant applications,
offering a seamless transition to digital forms. Say goodbye to outdated
processes and hello to efficiency. Discover the future of financial
applications at
https://under.io/ftc
HAWK: A game-changing approach to compliance. With real-time
monitoring, adaptive learning, and advanced AI, it cuts false positives,
simplifying your compliance efforts. Upgrade your surveillance with ease. Visit
https://gethawkai.com for more intelligent, more effective compliance.
About:GuestJB Orecchia: JB Orecchia is the President and CEO of SavvyMoney. Since taking over in 2011, JB has transformed the company into an industry-leading credit and lending tool integrated with 40 digital banking platforms and supporting over 1,100 financial institutions. With over 34 years of experience in consumer finance, fintech, and interactive media, JB began his career in 1988 with Household International. He later joined the senior team at FreeCreditReport.com/Experian Consumer Direct, where he helped pioneer online credit report delivery. Before SavvyMoney, JB was Vice President of Marketing for Disney Online, overseeing marketing, CRM, research, and analytics. His leadership has been instrumental in SavvyMoney’s success, marked by significant growth and strategic partnerships.
SavvyMoney: SavvyMoney is a comprehensive credit score solution integrated into online and mobile banking platforms. The company partners with over 1,150 financial institutions to provide users with free credit scores, reports, and daily monitoring. SavvyMoney’s platform helps users understand their credit scores, offers actionable advice to improve them, and supports better financial health. Financial institutions use SavvyMoney’s analytics platform to enhance their marketing efforts and save consumers money. Founded by JB Orecchia, who pivoted the business from DebtGoal to focus on financial institution partnerships, SavvyMoney has grown with strategic investments, including a significant $45 million funding round led by Spectrum Equity and TransUnion in 2021.
Host:Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode from the Accrued series, presented by LoanPro, hosts Tedd Huff and Colton Pond sit down with Raktim Mitra, the Chief Lending Officer from Varo Bank. They dive into how AI is changing the game in financial technology, especially in fraud detection and credit services.
Raktim explains how important it is to use different types of data, like transaction data and customer behavior data, to make better credit decisions. He also talks about the role of relationship data in understanding customers and offering personalized services.
The discussion covers the challenges of serving underserved markets. Many Americans have poor credit scores or no credit history, making it hard for them to access banking services. Raktim shares how technology can help provide timely access to credit for these people.
Personalization and efficiency are key themes in the conversation. Raktim believes financial products must be tailored to meet individual needs, not just when customers sign up but throughout their entire experience. He explains how modern tech can help banks and lenders offer more personalized services, like adjusting payment dates based on customer behavior or offering installment loans for big purchases.
The hosts and Raktim also talk about the importance of following regulations in banking. Compliance with rules like KYC (Know Your Customer) and AML (Anti-Money Laundering) is crucial for safety and customer trust. Raktim points out that doing the right thing for customers often aligns with these rules.
Looking to the future, Raktim sees financial products evolving based on what customers need. He expects more companies to use advanced technology to improve how they serve customers and keep up with market demands. This episode is packed with valuable insights for anyone interested in lending, credit, and how technology is shaping the future of banking.
Tune in to learn more about these exciting topics and hear Raktim's expert advice on staying competitive in the fast-paced world of financial technology.
Key HighlightsAI Takes Over Banking!
Raktim Mitra shares how AI is used in banking today. Learn how it helps with things like credit services and fraud detection. Discover how banks use AI to understand and serve their customers better.
Unlocking Customer Secrets!
Raktim talks about the power of relationship data. Find out how banks use information from their customers to provide personalized services and make better decisions.
Cracking the Code of Credit!
Raktim explains the importance of alternative credit data. See how transaction data, customer behavior, and payroll data help make accurate credit decisions.
Banks Vs. Bad Credit!
Many Americans struggle with poor credit scores. Raktim discusses how technology can help these underserved markets get the credit they need.
The Tech Behind Your Bank!
Modern tech stacks are changing banking. Raktim shows how these systems help banks launch new products quickly and stay competitive.
Personalized Banking for All!
Raktim believes in personalization at every step. Learn how banks tailor services to meet individual customer needs, from signup to everyday interactions.
Banking Rules You Need to Know!
Compliance with banking regulations like KYC and AML is crucial. Raktim discusses how following these rules helps banks maintain safety and trust.
The Future of Financial Services!
Raktim predicts how financial products will change based on customer needs. Find out what he expects for the future of banking and lending.
Efficient Banking Explained!
Raktim talks about combining operational efficiency with customer satisfaction. See how banks can provide quick, personalized services without cutting corners.
How AI Improves Banking!
Discover how AI helps banks run simulations and analyses. Raktim explains how these tools help banks make better decisions and offer better services.
Five essential items that we dive into.
1️⃣ AI Boosts Fraud Detection!
Raktim Mitra explains how AI helps banks spot and prevent fraud. Discover how advanced tech is making banking safer for everyone.
2️⃣ Alternative Data Rocks!
Learn why Raktim Mitra thinks alternative data is a game-changer in credit decisions. See how using different data types can improve lending accuracy.
3️⃣ Serving Underserved Markets!
Raktim Mitra talks about how to help people with poor credit scores. Find out what banks can do to provide better services for everyone.
4️⃣ Modern Tech for Fast Service!
Discover how modern tech stacks help banks offer quick and efficient services. Raktim Mitra shares why staying updated with technology is crucial.
5️⃣ AI and Customer Care!
Raktim Mitra discusses how AI can make banking more personalized. Learn how banks use AI to understand and meet customer needs better.
Watch on YouTubeLinks:Raktim’s LinkedIn Profile: https://www.linkedin.com/in/raktim-mitra-125a34116
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersLoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today.
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Time Stamps:Time Stamps:
00:21 AI and FinTech: Current Use Cases
00:54 The Importance of Alternative Data in Lending
01:46 Compliance and Customer Experience in Banking
04:07 Introduction to Raktim Mitra and His Role at Varo Bank
06:54 Trends and Innovations in the Lending Market
09:50 Addressing Underserved Markets
14:52 The Role of Alternative Credit Data
21:34 Modern Tech Stacks and Personalization
25:20 The Future of AI in Financial Services
29:01 Harnessing AI for Scenario Analysis
30:04 AI in Customer Flexibility and Automation
31:24 Proactive Customer Service with AI
32:33 Personalization in Financial Services
37:11 The Future of Credit and Lending
43:25 Navigating Regulatory Challenges
51:08 Looking Ahead: The Future of Lending
58:00 Closing Thoughts and Final RemarksThis is a Production of Diamond D3, Media ABOUT: Raktim Mitra: Raktim Mitra is a seasoned financial executive with over 15 years of experience in fintech and banking. As Chief Lending Officer at Varo Bank since 2022, he has played a key role in expanding the company’s lending business. His leadership in lending operations, credit risk strategy, and financial innovation spans prominent institutions like Carvana, and Goldman Sachs, where he led the decision science team for Apple Card.
Mitra’s career also includes roles at Lending Club, managing credit risk for small business and personal loans, and Discover Financial Services, leading a team handling credit lines for over 25 million cardmembers. Throughout his career, he has used data and technology to drive business growth while focusing on risk management and customer experience, earning him respect in the financial services industry.
Hosts: Tedd Huff: Tedd Huff is the Founder of Voalyre and DD3 Media, professional services and advisory firms focused on global payments and marketing. He is also a host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Dive into the intriguing world of check fraud as Sherah Spark, Head of Compliance and Legal for CheckAlt, sits down with host Tedd Huff at CheckAlt’s Miami office in this compelling episode of Leaders One on One by Fintech Confidential.
If you think checks are obsolete, think again. Sherah reveals some surprising statistics that show the continued relevance of checks, like the fact that 46% of people have written a check in the last 30 days. Shocking, right?
Sherah’s career in the financial sector began in banking, working with mortgages and underwriters. This experience laid a solid foundation for her current role at CheckAlt, where she ensures robust compliance and risk management practices. During her conversation with Tedd, she explains how CheckAlt leverages advanced technologies such as blockchain and AI to stay one step ahead of fraudsters. However, Sherah emphasizes that technology alone isn’t enough; human oversight is crucial for truly effective fraud prevention.
One of the most fascinating aspects of their discussion revolves around check fraud tactics. Sherah explains schemes like check washing, where fraudsters use chemicals or technology to alter checks. They even exploit mobile devices to deposit fake checks. CheckAlt combats these tactics with real-time monitoring and scoring systems to flag suspicious checks. They also use dark web services to track and stop fraud before it happens, ensuring that they can respond to threats proactively.
Sherah sheds light on the delicate balance between speed and risk in the fast-paced fintech world. Companies need to act quickly but also cautiously to prevent fraud. She discusses with Tedd how CheckAlt has integrated a risk-aware culture into its operations, from sales practices to technology decisions. This approach helps them make strategic choices that keep customers safe while staying competitive.
Partnerships are a crucial part of CheckAlt’s strategy. Sherah talks about how these collaborations enhance instant payment security. Instant payments are convenient but risky, as fraudsters can exploit their speed. By working with various partners, CheckAlt enhances its tools to manage and secure these transactions better, ensuring both speed and safety.
For financial institutions exploring new areas like ACH or lockbox functions, Sherah offers valuable advice. She suggests identifying specific pain points and developing strategies to address them. Whether it’s dealing with operational errors or managing product risks, understanding and tackling these issues is key to effective risk management.
Sherah also highlights CheckAlt’s commitment to excellence. The company invests heavily in talent and expertise, ensuring they remain industry leaders. They focus on providing exceptional customer service and maintaining high standards in risk and compliance. This dedication ensures that they not only stay ahead of fraud but also build strong, trust-based relationships with their clients.
Another interesting point Sherah touches on is the importance of combining technology with human judgment. While tools like AI can detect patterns and flag potential fraud, human intuition is crucial for final decisions. This blend of tech and human oversight creates a stronger defense against fraud.
Sherah also discusses the impact of real-time monitoring in preventing check fraud. By keeping an eye on transactions as they happen, CheckAlt can stop fraudsters in their tracks. This proactive approach means they can catch fraudulent activities before they cause significant harm.
Moreover, CheckAlt’s use of the dark web to monitor and track fraud attempts adds an extra layer of security. By scanning online black markets, they can identify and address threats before they escalate. This shows their commitment to staying ahead of fraudsters using every tool available.
Join the conversation with Sherah and Tedd in this episode packed with insights into the world of check fraud and how companies can stay ahead of these challenges. Sherah’s expertise sheds light on balancing speed and caution in the fintech industry, providing a roadmap for other companies to follow.
Stay tuned for more episodes of Fintech Confidential, where we bring you the latest in financial technology and expert discussions.
Don’t forget to like, share, and subscribe for more insights from industry leaders!
Key HighlightsCheckAlt’s Clever Use of the Dark Web
Discover how CheckAlt uses dark web services to monitor and stop fraud. By checking online black markets, they can spot and tackle suspicious activities before they affect customers.
Tech Meets Human: The Best Way to Stop Fraud
Combining technology with human oversight is crucial in fraud prevention. While AI and machine learning can detect patterns, human judgment is essential for making final decisions.
Shocking Check Stats: Are Checks Really Dead?
Find out why 46% of people have written a check in the last 30 days. Learn about the continued relevance of checks and how CheckAlt is innovating to keep this traditional payment method secure.
Fast Payments, Big Risks: Instant Payment Challenges
Instant payments are convenient but come with risks. Explore the challenges of instant payments and how CheckAlt partners with companies like Grail Pay to enhance security and manage real-time transaction risks.
Why Checks Are Here to Stay
Discover the surprising durability of checks in the financial world. Learn why many people still use checks and how CheckAlt’s technology ensures this method remains secure.
Check Fraud Tricks: What You Need to Know
Learn about the sneaky ways fraudsters alter checks with chemicals and technology, such as check washing. Find out how CheckAlt combats these tactics with advanced tools.
Secrets of Successful Risk Management
CheckAlt integrates risk management into daily operations, from sales to tech decisions. A risk-aware culture helps them make smart choices and protect customers effectively.
The Role of AI in Fraud Detection
Artificial intelligence is a powerful tool in fighting fraud but needs human help. Discover how AI is used at CheckAlt to detect fraud quickly and accurately, ensuring customer safety.
Building a Risk-Aware Company
CheckAlt has created a culture focused on risk and compliance. This approach helps them stay ahead of potential problems and ensures they provide top-notch service to their clients.
Understanding CheckAlt’s Compliance Mission
Learn about CheckAlt’s mission to keep customer safety at the forefront while balancing the need for speed in the fintech world. Their approach to compliance and legal matters is crucial to their success and customer trust.
Takeaways (five takeaways)1️⃣ Protect Your Checks Now
Take immediate steps to safeguard your checks from fraud. Implement practical measures to secure your transactions and avoid common scams like check washing.
2️⃣ Fast and Safe Fintech Tips
Adopt strategies to balance speed with top-notch security. Learn how to make quick, secure decisions that protect your business and customers.
3️⃣ AI + Human = Less Fraud
Enhance your fraud prevention by combining AI with human oversight. Use this powerful combo to improve your security measures and catch fraud early.
4️⃣ Real-Time Monitoring Hacks
Start using real-time monitoring to prevent fraud. Actively watch transactions as they happen to stop fraudsters and protect your finances.
5️⃣ Risk Awareness Secrets
Build a risk-aware culture in your company. Implement strategies to integrate risk management into daily operations and stay ahead of threats.
Links:CheckAlt Website: https://checkalt.com
LinkedIn: https://www.linkedin.com/company/checkalt
LinkedIn - Shai Stern: https://www.linkedin.com/in/shaistern1
X: https://x.com/checkalt
YouTube: @checkalt3239
Fintech Confidential Links:
Listen: https://fintechconfidential.com/listen
Subscribe: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://x.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersCheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out https://loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
Skyflow, the leading data privacy platform trusted by top
financial institutions. Protect your customers' data with Skyflow's innovative
solutions. Get started at www.skyflowsecure.com
Under: Transform Your Merchant Applications with Under. The
Under platform revolutionizes the way ISOs handle merchant applications,
offering a seamless transition to digital forms. Say goodbye to outdated
processes and hello to efficiency. Discover the future of financial
applications at
https://under.io/ftc
HAWK: A game-changing approach to compliance. With real-time
monitoring, adaptive learning, and advanced AI, it cuts false positives,
simplifying your compliance efforts. Upgrade your surveillance with ease. Visit
https://gethawkai.com for more intelligent, more effective
compliance.
Timestamps00:15 Meet Sherah Spark: Head of Compliance and Legal for Check Alt
00:45 The Surprising Resilience of Checks
01:12 Combating Evolving Fraud with Technology
01:57 Spotlight on Clearing Works
02:27 CheckAlt's Innovative Products
03:06 Sherah Spark's Journey into Fintech
03:21 Early Career in Banking and Risk
04:59 Pioneering Risk and Compliance
05:22 The Importance of Risk and Compliance in Fintech
07:58 Balancing Speed and Risk in Fintech
08:27 The Role of Experience in Risk Management
11:11 Check Fraud Tactics and Prevention
13:22 Advanced Fraud Detection Techniques
20:05 The Role of AI and Human Oversight
22:31 SkyFlow: Building Fast Without Breaking Privacy
23:33 Understanding Risk Appetite and Frameworks
25:27 Grail Pay: Partnering for Instant Payments
28:39 Advice for Financial Institutions on Risk and Compliance
30:42 CheckAlt's Commitment to Excellence
32:20 Conclusion and Final Thoughts
About:GuestSherah Spark: Sherah Spark is the Head of Compliance and Legal at CheckAlt, where she plays a crucial role in shaping the company’s risk management and compliance strategies. With extensive experience in the banking sector, Sherah has a deep understanding of financial risk and compliance. She began her career in the mortgage industry, working with underwriters to evaluate financial profiles, which laid the foundation for her expertise in risk management.
Sherah’s career has been marked by her dedication to creating robust compliance frameworks and mitigating risks in the financial sector. Before joining CheckAlt, she held significant roles at reputable institutions like U.S. Bank and Wells Fargo, where she led several strategic multi-million dollar initiatives and managed complex projects.
At CheckAlt, Sherah is instrumental in integrating advanced technologies like AI and blockchain with traditional risk management practices, ensuring that the company stays ahead of evolving fraud tactics while maintaining a human touch in oversight. She is passionate about driving business growth and customer satisfaction, always putting customers at the center of business decisions.
Sherah holds a Master’s degree from Boston University and an undergraduate degree from the University of Minnesota. Outside of her professional endeavors, she enjoys exploring new destinations, immersing herself in diverse cultures, and seeking inspiring experiences that broaden her perspective.
With her visionary leadership and risk management expertise, Sherah Spark continues to make significant contributions to the financial industry, helping CheckAlt provide innovative and secure payment solutions to its clients.
CheckAlt : CheckAlt is the largest independent provider of receivables management and payment and deposit processing solutions in the U.S., serving more than 1,000 clients across a broad range of industries, including financial institutions of all sizes, property management, healthcare, utilities, municipalities, and nonprofits. Operating as payment channel and demographic agnostic, CheckAlt processes check payments while also supporting electronic payment needs that are accelerating digital transformation. CheckAlt's solutions include lockbox processing across a nationwide hub-and-spoke network of processing sites, consolidated item processing, integrated treasury solutions, and mobile capture services. Learn more at https://www.checkalt.com.
Host:Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode of Accrued, Tedd Huff and Colton Pond sit down with Brian Barnes, the CEO and founder of M1. If you’ve ever wondered how to make your money work smarter for you, this episode is packed with insights. Brian shares how they combine investment tools with personal banking features to help clients manage their money better. The trio covers everything from building trust in the financial world to the decision to acquire a bank.
M1 is not your typical financial company. It’s designed for modern investors who want to control their long-term wealth. Brian explains that M1 is about giving their clients the tools to invest, borrow, and spend wisely, all in one place. With over $8 billion in assets managed, it’s clear that many people trust M1 to help them grow their money.
One of the cool things they discuss is how M1 enables clients use their investments as collateral for loans. This means you can borrow money at lower costs without selling your investments. This approach is usually reserved for the wealthy, but M1 makes it available to everyone, which is pretty amazing.
Brian talks about the importance of building trust with customers. In the financial industry, trust is everything. M1 Finance focuses on delivering high-quality customer experiences and keeping their promises. This dedication to trust is part of why they decided to acquire a bank. Owning a bank allows them to offer even more value to their customers and integrate services seamlessly.
They also dive into the challenges faced by FinTech companies. Starting and growing a company like M1 isn't easy. Brian shares some of the pain points they’ve encountered and how they’ve overcome them. It’s all about disciplined execution and creating value for customers over time.
Brian explains how M1 plans and prioritizes its product development and how they are always looking for ways to improve and add new features that benefit their users. This includes everything from high-yield savings accounts to credit card rewards that can be automatically re-invested.
The conversation also touches on the importance of modern infrastructure in financial services. Having up-to-date systems is crucial for providing real-time, efficient operations. Brian emphasizes that integrating new digital systems with old ones can be challenging, but it's necessary to maintain trust and reliability.
Brian shares his vision for AI in personal finance. He believes that AI can help people make better financial decisions by providing personalized guidance and advice. Imagine having a digital assistant that helps you manage your money and plan for the future – that’s what M1 Finance aims to achieve.
Throughout the episode, the guys highlight the fundamental elements of FinTech and financial services that remain constant. No matter how much technology changes, basic financial principles are key to long-term financial success.
Brian's story with M1 is a testament to the power of a well-thought-out strategy and a customer-focused approach. By blending investment tools with personal banking features, M1 is making it easier for people to manage their money and grow their wealth.
This episode of Accrued offers a great look at how M1 is changing the financial landscape. Whether you're interested in FinTech, personal finance, or just looking for ways to make your money work harder for you, there’s something here for everyone. Don’t miss this engaging and informative conversation with Brian Barnes.
Remember to subscribe to Accrued for more episodes that dive into the world of finance and beyond. Keep exploring new ways to improve your financial health and stay ahead of the curve with Accrued.
Key HighlightsWhy Trust is Key in FinTech: Insights from M1
Building trust is crucial in the financial industry. Brian Barnes shares how M1 focuses on delivering consistent, high-quality experiences to earn and maintain customer trust over time.
The Big Decision: Why Brian Acquired a Bank
Discover the strategic reasons behind Brian’s decision to acquire a bank. He discusses how this move adds value for customers and integrates services more efficiently.
Using Investments as Collateral: M1's Unique Approach
M1 allows you to use your investments as collateral for loans, providing flexibility and lower costs. Brian explains how this feature can benefit everyday users.
Overcoming Challenges in FinTech: Lessons from M1
Starting and growing a FinTech company isn’t easy. Brian shares the challenges M1 faced and the strategies they used to overcome them, focusing on disciplined execution and value creation.
Planning the Future: M1’s Product Roadmap
Brian outlines how M1 plans and prioritizes its product development. From high-yield savings accounts to automated investing tools, learn what’s next for the platform.
The Role of Modern Tech in Financial Services
Efficient operations require up-to-date systems. Brian talks about the importance of integrating new technology with existing systems to maintain reliability and customer trust.
AI in Personal Finance: Brian Barnes’ Vision
Imagine having a personal financial assistant that helps you manage your money. Brian discusses how M1 plans to use AI to provide personalized financial guidance in the future.
Basic Financial Principles: What Stays the Same in FinTech
Despite all the changes in technology, some financial principles remain constant. Brian emphasizes the importance of saving, wise investing, and responsible debt management for long-term success.
Building a Financial Platform for Everyone: M1’s Approach
M1 aims to provide the same financial tools available to the wealthy to everyone. Brian explains how M1 combines investment, borrowing, and spending features into one easy-to-use platform.
Takeaways 1️⃣ The Secret to Lower Loan Costs!
Learn how using your investments as collateral can reduce your loan costs. This strategy can save you money and help you manage your finances more effectively without selling your assets.
2️⃣ How to Build Customer Trust
Discover the key to building trust with customers in the financial world. Consistently delivering high-quality experiences and keeping promises can help maintain long-term customer loyalty.
3️⃣ Why Acquiring a Bank Can Be a Game-Changer
Find out why acquiring a bank can add significant value and streamline services. This move can integrate operations and provide better services for customers.
4️⃣ Overcoming FinTech Challenges Like a Pro
Starting a FinTech company is tough, but overcoming challenges is possible. Focus on disciplined execution and creating value for customers to succeed in the competitive market.
5️⃣ Planning for Success with a Product Roadmap
A well-planned product roadmap is crucial for continuous improvement. Learn how prioritizing product development can keep your platform ahead and meet user needs effectively.
Watch on YouTube. Links:M1
Company: https://m1.com/
LinkedIn: https://www.linkedin.com/company/m1-finance/
Guest LinkedIn: https://www.linkedin.com/in/brian-barnes-m1/
YouTube: https://www.youtube.com/@M1Finance
Instagram: https://www.instagram.com/m1_finance/
Facebook: https://www.facebook.com/m1finance/
Fintech Confidential
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
SupportersLoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
CheckAlt: a game-changer in the financial world: ClearingWorks.
Simplify your financial management with a one-stop solution for all your AR
needs and with a single login. Intrigued? Visit
https://clearingworks.com to schedule your demo today.
MPC the Digital Commerce Event: Why MPC24? As a leader in the
fintech space, whether you're a C-suite executive, a technologist, a startup
innovator, or a government official, MPC24 offers an unparalleled opportunity
to engage with the latest trends, technologies and thought leaders shaping the
future of money. Register now and Save https://mpcevent.com/register-now-payment/
Skyflow, the leading data privacy platform trusted by top
financial institutions. Protect your customers' data with Skyflow's innovative
solutions. Get started at www.skyflowsecure.com
Under: Transform Your Merchant Applications with Under. The
Under platform revolutionizes the way ISOs handle merchant applications,
offering a seamless transition to digital forms. Say goodbye to outdated
processes and hello to efficiency. Discover the future of financial
applications at
https://under.io/ftc
HAWK: A game-changing approach to compliance. With real-time
monitoring, adaptive learning, and advanced AI, it cuts false positives,
simplifying your compliance efforts. Upgrade your surveillance with ease. Visit
https://gethawkai.com for more intelligent, more effective
compliance.
Time Stamps:02:30 Introduction to Accrued Series
03:28 Exploring M1 Finance's Unique Offerings
07:37 M1 Finance's Mission and Vision
09:29 Adapting to Market Changes
12:08 Building Trust in FinTech
14:02 Product Roadmap and Prioritization
16:13 Vertical Integration and Partnerships
22:03 Leveraging Investments for Loans
23:37 Comparing Mortgages and Stock Portfolios
23:58 M1's Approach to Collateralization
24:28 Managing Variable Assets and Risks
25:04 Benefits and Challenges of Stock Collateralization
27:54 The Concept Behind M1
29:06 Modernizing Financial Infrastructure
33:47 Building a Forever Home
40:24 Timeless Financial Principles
43:37 Disclaimer
About:Brian Barnes: Brian Barnes is the CEO and founder of M1 Finance, an American financial services company established in 2015. M1 Finance offers a unique investment platform with brokerage accounts, digital checking accounts, and lines of credit. Brian's passion for finance and investment began early, leading him to create M1 Finance. By 2021, M1 had attracted significant investments totaling $315 million, raising its valuation to approximately $1.5 billion. Under Brian's leadership, M1 Finance has become a trusted platform for hundreds of thousands of investors, managing over $8 billion in assets.
M1: M1 Finance is a fast-growing fintech company and personal finance platform designed for the modern era. With a mission to empower financial well-being, M1 offers a comprehensive suite of tools that allow users to invest, borrow, spend, and save in one seamless experience. Trusted by hundreds of thousands of investors, M1 Finance manages over $8 billion in assets. As the Finance Super App™, M1 provides high-yield savings, automated investing tools, paperwork-free margin loans, low-cost personal loans, and high cash-back credit card rewards that can be automatically re-invested. By combining the best of investment management and personal banking, M1 Finance is dedicated to helping individuals take control of their long-term wealth.
Hosts:Tedd Huff: Tedd Huff is the Founder of Voalyre and DD3 Media, professional services and advisory firms focused on global payments and marketing. He is also a host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Join hosts Tedd Huff and Colton Pond in this episode of “Accrued” a Fintech Confidential series presented by LoanPro, where they chat with Tal Schwartz, a top fintech writer and advisor from Canada. Tal shares his expertise on the Canadian fintech market, covering a range of interesting topics.
Tal talks about the differences between the Canadian and US fintech scenes. For example, Canada has unique regional differences, multiple languages, and different financial rules in each province. He explains how these factors make launching fintech products in Canada a bit tricky.
One of the key points Tal discusses is the lack of a formal open banking system in Canada. While other markets have clear rules that encourage banks to share data, Canada is still catching up. However, there is hope that changes will come soon, which could boost innovation in the sector.
Tal also highlights some exciting fintech companies in Canada, like Arbor and Yield Exchange. These companies are making waves with their fresh ideas and approaches. He mentions how business banking and B2B services are areas to watch for growth and new ideas.
The episode also touches on the limited number of sponsor banks in Canada, which affects the growth of banking as a service. Tal explains how this limitation restricts competition and slows down progress.
Mergers and acquisitions are another hot topic. Tal shares insights on recent big deals, like the merger between Fairstone and Home Trust, and Finance It’s acquisition of Simply Group. These moves are changing the landscape of financial services in Canada.
For those looking to expand into Canada, Tal offers valuable advice. He suggests understanding regional differences, identifying underserved markets, and knowing the major players. He also discusses how Canadian fintechs can benefit from organizations like Export Development Canada and C100 when expanding into the US.
Towards the end, the conversation shifts to future trends. Tal talks about the role of AI in fintech, particularly in customer service and underwriting. He notes the importance of regulation to prevent misleading marketing in this area.
Overall, this episode provides a comprehensive look at the Canadian fintech landscape, highlighting challenges, opportunities, and key players. Whether you’re a fintech enthusiast or a professional in the industry, there’s plenty to learn from Tal’s insights.
Don’t forget to subscribe, like, and visit fintechconfidential.com for more updates!
Watch on YouTubeKey HighlightsDiscover the Surprising Challenges of Canadian Fintech
In this episode, learn about the unique hurdles faced by fintech companies in Canada. From regional differences to language barriers, discover why launching fintech products in Canada can be more complicated than you might think.
Open Banking: Why Canada is Falling Behind
Find out why Canada struggles with open banking compared to other countries. Learn about the impact of not having clear rules and how it affects fintech growth in the country.
Meet the Future Stars of Canadian Fintech
Explore some of the most exciting up-and-coming fintech companies in Canada. See why these businesses are set to become major players in the industry and what makes them stand out.
The Hidden Impact of Limited Sponsor Banks
Learn how the small number of sponsor banks in Canada is affecting the growth of fintech. Discover the challenges and what it means for competition in the industry.
Big Changes in Canadian Fintech: Mergers and Acquisitions
Get the inside scoop on recent major mergers and acquisitions in the Canadian fintech world. Understand how these deals are reshaping the financial services landscape.
The Growth of Business Banking in Canada
See how business banking is evolving in Canada and why it's a hot area for fintech growth. Find out which companies are leading the way in this space.
How Regulatory Delays Hurt Canadian Fintech
Understand the impact of slow regulatory changes on the Canadian fintech market. Learn why delays in policies like open banking are a big deal for the industry.
AI's Role in Canadian Fintech
Discover how AI is being used in Canada's fintech sector. From customer service to underwriting, see how artificial intelligence is changing the game.
Why Canadian Fintechs Are Eyeing the US Market
Find out why many Canadian fintech companies are looking to expand into the US. Learn about the challenges and opportunities they face when crossing the border.
Top Tips for Expanding into Canada
Get practical advice for fintech companies planning to enter the Canadian market. Learn about the key factors to consider and how to approach this unique market.
Five Major Takeaways1️⃣ Understand Regional Differences Before Launching
Before entering the Canadian fintech market, it's crucial to understand the regional differences. Each province has its own regulations and financial infrastructure. Tailor your strategy to these local specifics for a better chance of success.
2️⃣ Prepare for Language Barriers
In Canada, multiple languages are spoken, with French being dominant in Quebec. Ensure your fintech product and marketing materials are available in both English and French to reach a broader audience and comply with local laws.
3️⃣ Focus on Business Banking Opportunities
Business banking is a growing sector in Canadian fintech. Consider developing products and services that cater to B2B financial needs. This area shows a lot of potential for growth and can set your company apart.
4️⃣ Monitor Regulatory Changes
Stay updated on regulatory changes in the Canadian fintech market. Rules around open banking and interest rate caps can have significant impacts on your business. Keeping an eye on these changes helps you adapt quickly and stay compliant.
5️⃣ Leverage AI for Better Customer Service
Artificial intelligence is becoming an important tool in Canadian fintech. Use AI to improve customer service, underwriting, and collections. This technology can help you provide a better user experience and streamline your operations.
Links:Canadian Fintech Newsletter
Website: https://canadianfintech.substack.com/about
LinkedIn: https://www.linkedin.com/in/talbschwartz/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today.
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Time Stamps:00:11 Meet Tal Schwartz: Canada's Fintech Expert
00:11 Meet Tal Schwartz
01:27 AI in Financial Services
02:57 Deep Dive into Canadian Fintech with Tal Schwartz
03:31 Tal Schwartz's Background and Contributions
04:59 Challenges in Canadian FinTech
06:13 The Complexity of Canadian Financial Regulations
08:22 Innovative Trends in Canadian FinTech
09:08 Spotlight on Emerging Canadian Fintechs
10:06 Growth Dynamics in Canadian FinTech
11:27 Challenges in Sponsor Banking
15:48 Clearingworks.com
16:35 Open Banking and Regulatory Landscape in Canada
19:51 Investment Climate in Canadian FinTech
21:19 Mergers and Acquisitions in Canadian Fintech
27:33 Expanding Fintech from Canada to the U.S.
35:39 Future Trends and AI in FinTech
37:50 AI in Canadian Financial Services
40:57 Disclaimer and Final Thoughts
This is a Production of Diamond D3, Media ABOUT: Tal Schwartz: Tal Schwartz is the founder of Canadian Fintech and a leading authority in the Canadian financial technology sector. With extensive experience advising Canadian regulators, banks, and fintech companies on financial products and policy, Schwartz brings a wealth of knowledge and insight to the industry. Currently, he serves as a Senior Product Manager at Nomis and previously held the position of Head of Policy and Research for the Canadian Lenders Association.
In addition to his professional endeavors, Schwartz is the author of the widely-read Canadian Fintech newsletter, which offers deep analysis and timely updates on the industry. He is also committed to community service, serving as Chairman of Mount Sinai Hospital's 'Future Sinai' Board and sitting on the board of ACCESS Community Capital Fund, where he aids in providing low-interest loans to new immigrants. A graduate of McGill University, Schwartz is an OnDeck Fellow and a recipient of the prestigious World Summit Award.
Canadian FIntech: Canadian Fintech is a leading source of timely and insightful information on the Canadian financial technology landscape. With over 8,000 subscribers, we are the go-to resource for anyone interested in the latest developments in fintech across Canada. We provide comprehensive coverage of which Canadian fintech companies are raising funds, launching innovative products, and acquiring competitors, ensuring our readers stay informed about the most important industry movements.
Our content is designed to be quick and digestible. In less than three minutes, readers can get a clear understanding of the major themes and trends in Canadian lending, payments, banking, and insurance. Additionally, we offer straightforward answers to complex questions about Canadian fintech, making intricate topics accessible and easy to understand.
Hosts: Tedd Huff: Tedd Huff is the Founder of Voalyre and DD3 Media, professional services and advisory firms focused on global payments and marketing. He is also a host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode of Fintech Confidential, Tedd Huff interviews Lynn Dufrane, the executive director of sales at CheckAlt. They discuss the partnership between fintechs and financial institutions, the continued relevance of paper checks, and the innovative solutions offered by CheckAlt. Linda emphasizes the importance of collaboration and the ability to pivot in the fintech industry. She also highlights the comprehensive solutions provided by CheckAlt, including lockbox services, online payments, and merchant services.
Takeways
1️⃣ Fintechs and financial institutions should view each other as partners rather than threats.
2️⃣ Paper checks are still relevant and are not going away anytime soon.
3️⃣ CheckAlt offers comprehensive solutions for financial institutions
4️⃣ Collaboration and the ability to pivot are key to success in the fintech industry.
Also, watch the entire episode on youtube. [link here]
Links:CheckAlt
Website: https://checkalt.com
LinkedIn: https://www.linkedin.com/company/checkalt
Twitter: https://twitter.com/checkalt
YouTube: https://www.youtube.com/user/checkalt
LinkedIn Profile for Shai Stern: https://www.linkedin.com/in/shaistern1
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check outloanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvpath.com
Time Stamps:00:00 Introduction to FinTech Confidential
00:02 Meet Linda Frane from CheckAlt
00:10 The Evolution of Payments
00:36 Checks: The Surprising Comeback
00:48 Exploring New Business Verticals
00:53 The Healthcare Space Opportunity
01:08 FinTechs as Partners, Not Threats
01:18 CheckAlt's Impressive Stats
01:30 Introduction to Today's Episode
02:11 Linda Frane's Journey in FinTech
02:30 Spotlight on Clearing Works
02:50 Linda's Career Path
04:00 Bridging Traditional Banking and FinTech
05:02 The Resilience of Paper Checks
05:20 Innovations in Check Processing
08:33 Opportunities in Lockbox Processing
12:58 Partnerships Beyond Financial Institutions
17:27 Advice for FinTech Founders
18:53 The Importance of Collaboration and Pivoting
28:35 Conclusion and Final Thoughts
This is a Production of Diamond D3, Media ABOUT: Lynn Dufrane: Lynn Dufrane is a seasoned professional with over 30 years of experience in the banking and payments industry. Currently, she serves as the Executive Director of Sales at CheckAlt, where she drives innovation and growth. Her career includes significant roles at Visa, Fiserv, and Elan Financial Services, highlighting her expertise in developing effective Debit Card and ATM strategies that boost institutional revenue.
CheckAlt : CheckAlt is the largest independent provider of receivables management and payment and deposit processing solutions in the U.S., serving more than 1,000 clients across a broad range of industries, including financial institutions of all sizes, property management, healthcare, utilities, municipalities, and nonprofits. Operating as payment channel and demographic agnostic, CheckAlt processes check payments while also supporting electronic payment needs that are accelerating digital transformation. CheckAlt's solutions include lockbox processing across a nationwide hub-and-spoke network of processing sites, consolidated item processing, integrated treasury solutions, and mobile capture services. Learn more at https://www.checkalt.com.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode of Accrued, hosts Tedd Huff and Colton Pond chat with Scott Johnson, the Senior VP of Business Development at Galileo Financial Technologies. Scott shares his experiences and insights from his 20 years at Galileo, a leading FinTech platform owned by SoFi Technologies. They discuss how Galileo powers major players like Chime and Monzo, and the challenges and opportunities in the FinTech industry.
Scott tells a funny story from Galileo's early days when the company almost had a disaster during a visit from MasterCard due to a water leak. He also talks about the company's decision to publish APIs over a decade ago, which was a bold move at the time and helped them grow significantly.
The conversation covers Galileo's role in the FinTech landscape, focusing on their expansion into Latin America and the importance of modernizing banking infrastructure. Scott highlights how Galileo's technology supports over 151 million accounts and how their products help banks and FinTech companies offer better services.
They also discuss the impact of AI and machine learning in finance, particularly in personalization and fraud prevention. Scott mentions Galileo's AI chatbot, Connecta, and their payment risk platform, which helps reduce fraud and save costs for their clients.
Another key topic is the importance of long-term partnerships and a consultative approach in FinTech. Scott emphasizes how Galileo supports its clients to navigate challenges and achieve sustainable growth.
Finally, they touch on the acquisition of Galileo by SoFi and how it has opened new opportunities for the company. Scott shares insights on international expansion, especially the unique challenges and considerations when entering new markets like Latin America.
This episode is packed with valuable insights for anyone interested in the future of FinTech, the role of AI, and the importance of modern banking technology. Whether you're a FinTech enthusiast or just curious about how technology is changing finance, this conversation with Scott Johnson offers a lot to learn.
Key HighlightsThe Secret to Galileo's Success: Early Challenges and Big Wins
Discover how a tiny office with just four server racks faced a major water leak during a critical MasterCard tour and how quick thinking turned a potential disaster into a memorable moment in Galileo's early days.
APIs: The Game-Changer for FinTech
Learn about the bold decision to publish APIs over a decade ago, a move that attracted a range of companies with unique use cases, helping shape the future of FinTech.
Navigating the 2008 Financial Crisis
Find out how Galileo managed to survive the 2008 financial crisis by betting on long-term partnerships and supporting companies with great product offerings, even delaying invoicing to keep them afloat.
Expanding into Latin America: Key Considerations
Understand the strategic move to expand into Latin America, the challenges faced, and the economic viability of entering different markets with tailored financial solutions.
Personalized Finance: AI and Machine Learning at Work
Explore how AI and machine learning are used to deliver highly personalized financial experiences, from chatbots sensing frustration to advanced payment risk platforms reducing fraud.
The Power of Modern Banking Cores
See why modernizing banking cores is crucial for offering innovative products and services, and how legacy systems are holding back financial institutions from competing effectively.
Boots on the Ground: Successful International Expansion
Learn why having employees in local markets is essential for successful international expansion and how Galileo ensures they are truly committed to new regions.
Unique Financial Products: Buy Now, Pay Later Options
Discover Galileo's cool "buy now, pay later" feature that allows users to turn past purchases into installment payments, offering flexibility and control over their finances.
Tailored Card Controls for Teens
Check out how Galileo enables parents to set specific spending limits for their teens, such as allowing purchases only at certain stores, ensuring safety and control.
The Importance of Adaptability in Acquisitions
Get insights into how Galileo's acquisition by SoFi provided new opportunities and the key role of adaptability in making acquisitions successful and beneficial for both parties.
Takeaways (five takeaways) 🚀 1️⃣ Learn How to Handle Crises with Quick Thinking!
Facing unexpected problems? Quick thinking can turn potential disasters into success stories. A fast response to challenges, like a sudden water leak, can save the day and even impress important clients.
💡 2️⃣ API Publishing: A Bold Move That Pays Off Big!
Publishing APIs can attract a diverse range of clients with unique needs. This strategic decision opens up new opportunities and helps in growing your business by meeting various market demands.
🌍 3️⃣ The Secret to Successful International Expansion!
Thinking of going global? Ensure you have local presence and employees on the ground to truly commit to new markets. This strategy helps in understanding and adapting to regional needs effectively.
🤖 4️⃣ Enhance Security with AI-Driven Fraud Prevention!
AI and machine learning can drastically reduce fraud. Implementing advanced risk platforms that analyze spending patterns and behaviors can protect your business and save costs by preventing fraudulent activities.
🔍 5️⃣ Customize Financial Products for Better User Control!
Offering customizable financial products, like post-purchase installment options, can provide users with more control over their spending. This flexibility meets customer needs and enhances their financial experience.
Links: Guest's Company: www.galileo-ft.com
Guest's LinkedIn: www.linkedin.com/company/galileo-financial-technologies
LinkedIn: www.linkedin.com/company/galileo-financial-technologies
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Timestamps:02:52 Welcome to Accrued: Unraveling the World of LendTech
07:25 Meet Scott Johnson: The Legend Behind Galileo's Success
07:54 The Day Galileo Almost Flooded
09:30 Decoding Galileo's Growth: From Start-Up to FinTech Powerhouse
13:26 The Evolution of FinTech: A 20-Year Journey with Scott Johnson
19:33 The Future of Banking: Modern Cores and Global Expansion
27:54 Latin America's FinTech Revolution: A Beacon for Global Banking
31:27 Hyper Growth in Cashless Transactions: A Global Perspective
32:25 The Strategic Move: Galileo's Expansion into Latin America
32:57 Navigating International Expansion: Insights and Challenges
36:03 Innovative Financial Solutions: From Credit Products to Payment Systems
38:11 Personalization in FinTech: How Galileo Powers Unique Customer Experiences
49:12 The Future of Banking: AI, Machine Learning, and Beyond
52:53 Acquisition Insights: Galileo's Journey with SoFi
55:19 Wrapping Up: The Future of FinTech and Personalization
55:45 Disclaimer and Final Thoughts
SupportersCheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today.
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
About:Guest Scott Johnson: Scott Johnson is responsible for expanding Galileo’s client relationships and scaling partnerships and business development functions for additional growth. Johnson has led Galileo’s growth strategy and expanded its payments product offerings to include debit, credit, commercial, virtual, cryptocurrency, multicurrency, and a number of hybrid and custom solutions. Prior to joining Galileo, Johnson worked in product management at American Express and GE Consumer Finance and built internet software at Sybase, which was later acquired by SAP. Johnson graduated from the University of Utah School of Business.
Galileo Financial Technologies LLC: Galileo Financial Technologies LLC is a financial technology company that enables fintechs, banks, emerging and established brands to build differentiated financial solutions that deliver exceptional customer-centric experiences. Through modern open APIs, Galileo’s flexible, secure, scalable, and fully integrated platform drives progress across payments and financial services. Trusted by digital banking heavyweights, early-stage innovators, and enterprise clients alike, Galileo supports issuing physical and virtual payment cards, mobile push provisioning, tailored and differentiated financial products, and more across industries and geographies.
Hosts: Tedd Huff: Tedd Huff is the Founder of Voalyre and DD3 Media, professional services and advisory firms focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode of Accrued, a Fintech Confidential series presented by LoanPro. Host Tedd Huff and Co-Host Nate Bray sit down with Anthony Peculic, Head of Cards and BaaS at Cross River Bank, to discuss the shifting dynamics of the Fintech world. They chat about the hurdles and prospects current banks face, along with the future of financial services that are integrated directly into everyday tools and applications. This discussion also covers how laws and regulations affect fintech companies and the importance of banks working closely with them to ensure regulatory standards are met.
The trio goes into detail about how banks are adapting to changes in interest rates and customer habits, underlining the need for banks to collaborate rather than just sell services. They also talk about Cross River's unique operating system (COS), designed to tackle these challenges and offer creative solutions that make handling finance easier for businesses and consumers alike.
Throughout the conversation, the importance of data and artificial intelligence is emphasized, showcasing how these tools help tailor financial solutions to individual needs, making them more useful and effective. The episode wraps up with insights on how financial institutions are increasingly relying on technology to stay relevant and helpful to their customers.
By the end, viewers will gain a deeper understanding of how finance is becoming more integrated with technology and what this means for the future of banking and customer interactions. This is a must-watch for anyone interested in the development of banking and finance management technology.
Key Highlights:
- How regulations are shaping the finance sector and what that means for the future.
- The significant role open communication plays in adapting to new rules.
- Why understanding changes in interest rates is essential for managing financial strategies.
- The evolving role of banks from mere service providers to active partners in financial innovation.
- The critical impact of technology on improving banking services and customer interactions.
- How banks are shifting strategies to better support and understand consumer needs.
- The benefits of incorporating artificial intelligence to customize financial experiences.
- The flexibility of new banking systems that allow for more robust support and integration.
- The growing importance of data in crafting personalized banking solutions.
- Predictions on how the interaction between brands and financial services will continue to evolve, creating a more connected experience.
Top Five Takeaways:
1️⃣ Regulations Unveiled: Stay Ahead of the Game!
Anyone in the finance sector must stay informed about regulatory changes. Understanding these changes can help you adapt your strategies to remain compliant and effective.
2️⃣ Open Doors with Regulators: Communication is Key!
Keeping an open line of communication with regulators can significantly ease navigating new financial landscapes. This proactive approach helps ensure that your operations align with current laws.
3️⃣ Tech in Finance: The New Frontier!
Recognizing the importance of technological advancements in banking can give you a competitive edge. Technologies that enhance customer interaction and streamline operations are key to future success.
4️⃣ Master Your Data: AI is Your New Best Friend!
Investing in data analysis and artificial intelligence can lead to more tailored financial products and services. These technologies help understand and predict customer behaviors, improving service delivery.
5️⃣ Tech-Savvy Banking: Embrace the Future Now!
Embracing the shift towards technology-driven finance solutions is crucial. As technology becomes more integrated into everyday finance, understanding and utilizing these tools can enhance your financial offerings and customer satisfaction.
Watch on YouTube. Links:CrossRiver Bank
Website: www.crossriver.com
YouTube: www.youtube.com/channel/UCaphFGxBY35U8psNjDOP-rg
LinkedIn: www.linkedin.com/company/cross-river-bank/
Anthony's LinkedIn: www.linkedin.com/in/apeculic
Instagram: www.instagram.com/crossriver_/?hl=en
Facebook: www.facebook.com/crossriverbanksocial/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters:CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today.
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
Time Stamps:[insert timestamps from transcript]
This is a Production of Diamond D3, Media ABOUT: Guest
Anthony Peculic: Anthony Peculic is a business and strategy leader with a proven track record in envisioning, building, and launching new products within highly regulated industries. He has extensive experience across FinTech, payments, entertainment, and HCM sectors. Known for his strong analytical, strategic planning, negotiation, and presentation skills, Anthony excels in leading cross-functional teams, driving revenue growth, and increasing client satisfaction.
Cross River Bank: Cross River Bank combines the trust and security of traditional banking with advanced technology solutions, redefining the industry. The company provides scalable embedded payments, cards, and lending solutions to consumers and businesses backed by leading investors. It serves major fintech and technology companies, reshaping global finance and financial inclusion.
Hosts
Tedd Huff: Tedd Huff founded Voalyre and DD3 Media, a professional services and advisory firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others. He focuses on growth while delivering innovation, process improvements, and user experience-driven value to simplify the complexity of payments.
Nate Bray: Nate Bray is the Chief Innovation Officer at LoanPro, where he spearheads innovation and expands strategic partnerships. With over 20 years of experience, Nate has held pivotal roles, including Vice President of Strategic Partnerships at MX and Senior Vice President at Wells Fargo, focusing on fintech and enterprise initiatives. As the co-founder and CEO of Brixio, he led the company's vision in commercial real estate technology.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode of "Accrued," brought to you by LoanPro, hosts Tedd Huff and Colton Pond chat with Joyce Melman from ILX Consulting Group. Joyce shares her expertise in the financial services industry, focusing on the significant role that data and artificial intelligence play in finance today. She touches on the critical need for fintech companies to comply with existing regulations to succeed and the benefits of forming the right partnerships.
Joyce discusses the importance of selecting partners that offer flexibility and foster creativity rather than those who might hinder innovation. She explains that working with the right people can make or break a company's progress in the finance sector. The episode also covers the current trends in the lending and credit industries, such as the rise of specialized credit programs tailored to individual needs and the growing importance of personalizing financial services to better meet customer demands.
Moreover, Joyce emphasizes how essential it is for fintech startups to focus on securing funding and enhancing their marketing strategies, while relying on established tools and services for other business aspects. This helps in streamlining operations and cutting down on unnecessary expenses.
The discussion also highlights the increasing influence of real-time payment systems and open banking, which are setting new standards in the financial world. Joyce wraps up the conversation by stressing the need for continuous education and the integration of supportive partnerships to innovate and improve credit offerings effectively. This episode is a must-watch for anyone interested in the future of banking and finance.
Key Highlights:
"Watch Joyce Melman Reveal Fintech Secrets!"
Joyce Melman shares how fintech companies can thrive by using current tools rather than creating new ones, saving both time and money.
"The Real Story Behind Bank and Fintech Partnerships"
Discover how collaborations between banks and fintech companies are crucial for success, and what makes a partnership effective.
"Do You Know the Risks of Choosing the Wrong Tech Partner?"
Joyce discusses the risks of selecting tech partners that might stifle creativity and how the right ones can fuel success.
"Essential Advice for Fintech Startups!"
Key strategies for fintech startups on focusing their resources effectively to ensure growth and sustainability.
"Trends Shaping the Credit Industry Right Now!"
Explore the rise of niche credit programs and why personalizing these programs to customer needs is becoming more important.
"Joyce Melman Breaks Down AI’s Role in Fintech!"
Find out how artificial intelligence is currently used in the financial sector and its growing impact.
"How to Succeed in Fintech by Understanding Regulations"
Joyce emphasizes the importance of staying compliant with financial regulations and how it helps in fintech success.
"Secrets to Raising Capital and Marketing in Fintech"
Expert tips from Joyce Melman on how fintech companies can boost their capital and improve their marketing tactics.
"Future of Payments: Real-Time Transactions Explained!"
Joyce explains how real-time payment systems are changing the way businesses and customers interact.
"The Future of Financial Programs: What You Need to Know!"
Insights into the development of innovative financial programs and the importance of integrating educational and partnership resources.
Takeaways:
1️⃣ "Why Your Fintech Needs Compliance to Thrive!"
Compliance isn't just a hurdle; it's a necessity. Joyce Melman explains how following regulations can actually help fintechs grow and avoid legal troubles.
2️⃣ "Fintech Partnerships: The Good, The Bad, The Ugly!"
Find out what qualities make a great tech partner and which red flags could spell trouble for your fintech's future.
3️⃣ "Unlock the Secrets to Efficient Fintech Operations!"
Joyce breaks down why buying existing tools rather than building from scratch saves time and money, streamlining operations for better efficiency.
4️⃣ "Discover the Financial Trends That Matter Today!"
Dive into the discussion on how AI and open banking are influencing the current financial landscape, according to fintech expert Joyce Melman.
5️⃣ "Build or Buy? The Best Strategy for Fintech Tools Revealed!"
Joyce shares crucial advice on when fintechs should invest in new technology versus utilizing existing solutions, aiding strategic decision-making.
Watch on YouTube. Links:iLex
Website:
Linkedin:
Facebook:
Instagram:
Twitter:
Youtube:
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visitingwww.getsolvpath.com
Skyflow, is the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions www.skyflowsecure.com
Time Stamps:00:14 The Evolution of Data in Fintech
00:35 AI and Regulation in the Financial Industry
00:54 The Critical Role of Compliance in Fintech Success
01:16 Partnerships and the Fintech Ecosystem
02:07 Navigating the Complexities of Fintech Innovation
05:16 Data Privacy and the Importance of Compliance
07:46 The Future of Fintech: Trends and Predictions
09:21 Building Strong Foundations in Fintech Partnerships
11:30 Choosing the Right Partners and Avoiding Pitfalls
14:25 The Importance of Transparency and Communication in Fintech
17:06 Effective Compliance Strategies in Fintech
22:03 The Challenge of Scaling in Fintech
25:32 Red Flags and Best Practices in Fintech Partnerships
26:40 Build vs. Buy: Strategic Decisions in Fintech Development
27:36 Revolutionizing E-commerce Customer Support with AI
28:19 Decoding the Buy vs. Build Dilemma in Business
29:17 The Art of Choosing the Right Partners
29:43 Identifying Good vs. Bad Partnerships
34:27 Navigating the Complex Landscape of Credit and Lending
40:25 Exploring Innovative Credit Programs
45:08 The Future of Finance: Trends and Predictions
50:59 Closing Thoughts and Future Directions
52:16 Disclaimer and Final Thoughts
This is a Production of Diamond D3, Media ABOUT: Joyce Mehlman: Joyce Mehlman is a highly experienced fintech consultant and owner of iLex Consulting Group with over 30 years of experience in the financial services industry. Having been in the fintech space for the last 16 years, Joyce has developed an in-depth understanding of the sector from both the bank's and fintech's perspectives. She has held a range of senior positions, including COO, SVP-Change Management, Director-Deposit Operations, and Head of Compliance and Operations at Douugh and Teampay, where she oversaw operations, compliance, AML, fraud, and third-party vendor management. Joyce's areas of expertise include fintech-related go-to-market support, banking operations, ACH, payments, debit card and rewards programs, private label banking, prepaid retail and insurance market, product implementation, system conversions, and risk management.
iLex: At iLEX Consulting Group, we understand that FinTechs are filling voids in traditional banking including improving accessibility; identifying and fulfilling currently unmet customer needs; developing innovative products; and providing banking solutions for the currently underserved.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre and the President and founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally.
In this episode of FinTech Confidentials, host Tedd Huff talks with Shai Stern, CEO of CheckAlt, about enhancing the efficiency of payment processing. Shai shares insights from his background in financial services and explores CheckAlt's strategies for improving the handling and processing of checks in a digital age. They tackle misconceptions about the obsolescence of checks and introduce CheckAlt’s initiatives to keep payments digital when possible, reducing the need for physical checks.
Shai Stern, CEO of CheckAlt, shares insights on enhancing payment processing efficiency by improving the handling of checks and integrating new technologies. He highlights the importance of automation for smoother customer transactions and the company's initiatives to keep payments digital, thereby reducing the need for physical checks. Stern also offers advice to fintech entrepreneurs, emphasizing the importance of support from loved ones and staying open to feedback for continuous improvement, underscoring CheckAlt’s role in advancing the future of payments.
Key HighlightsShai Stern Spills the Beans: The Truth About Checks!
- Discover what Shai Stern has to say about the common myth that checks are a thing of the past. Learn how billions are still used and why they remain important in today’s payment world.
Unlocking the Secrets to Faster Payment Processing!
- Hear directly from Shai as he explains how CheckAlt has made paying with checks faster and easier than ever before without sacrificing security or efficiency.
The Catch Solution: A Game-Changer for Online Payments!
- Find out how CheckAlt’s Catch solution is keeping more payments digital and reducing the need for paper checks, making transactions smoother for everyone involved.
How Automation is Changing the Game in Payment Processing!
- Shai discusses the pivotal role of automation in payment processing, improving accuracy and customer satisfaction.
Shai’s Top Advice for Fintech Entrepreneurs!
- Gain insights from Shai Stern’s experiences and learn his top advice for upcoming entrepreneurs in the fintech space.
CheckAlt’s Strategy for Staying Ahead in the Payment Industry!
- Explore CheckAlt’s strategies for adapting to changes in the payment industry and how they plan to continue leading the market.
Building a Winning Team: Shai Stern’s Approach to Leadership!
- Learn about the qualities Shai Stern values in his team and how a strong collaborative spirit has propelled CheckAlt to success.
Why Checks Are Here to Stay!
- Shai Stern breaks down the reasons why checks are still a vital part of the financial ecosystem and how CheckAlt is working to enhance their use.
Big Plans Ahead: CheckAlt’s Future in Fintech!
- Shai shares exciting future plans for CheckAlt, including further development of their payment technologies and solutions.
Success Against the Odds: CheckAlt’s Story of Perseverance!
- Get inspired by how CheckAlt has flourished despite tough competition, proving that strategic focus and dedication can lead to impressive results in fintech.
Takeaways 1️⃣ "Are Checks Really Outdated? Shai Stern Reveals All!"
Contrary to popular belief, Shai Stern explains why checks are still a crucial part of today's financial transactions and debunks myths about their demise.
2️⃣ "CheckAlt's Secret Weapon: The Catch Solution Explained!"
Learn about CheckAlt's Catch solution, which aims to minimize the use of paper checks by keeping bill payments online, streamlining processes, and enhancing security.
3️⃣ "How Automation Is Transforming Payment Processes!"
Shai highlights the transformative impact of automation in speeding up payment processes and increasing efficiency, ensuring customer transactions are smoother than ever.
4️⃣ "Shai Stern's Essential Advice for Fintech Startups!"
Shai shares invaluable tips for fintech entrepreneurs, emphasizing the importance of robust support systems and openness to continuous learning and adaptation.
5️⃣ "The Future of Fintech: Where Is CheckAlt Heading?"
Get a glimpse into CheckAlt's future plans, which focus on further developing their technologies and solutions to stay ahead in the fast-evolving payment industry.
Also, watch the entire episode on youtube. Links:CheckAlt
Website: https://checkalt.com
LinkedIn: https://www.linkedin.com/company/checkalt
Twitter: https://twitter.com/checkalt
YouTube: https://www.youtube.com/user/checkalt
LinkedIn Profile for Shai Stern: https://www.linkedin.com/in/shaistern1
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
CheckAlt: a game-changer in the financial world: ClearingWorks. Simplify your financial management with a one-stop solution for all your AR needs and with a single login. Intrigued? Visit https://clearingworks.com to schedule your demo today
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check outloanpro.io/demo to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvpath.com
Time Stamps:[00:00:00] Introduction to CheckAlt and Shai Stern
[00:02:26] Revolutionizing Payment Processing
[00:05:29] The Truth About Check Processing
[00:08:39] Automating Processes and Improving Customer Experience
[00:13:43] Introducing Catch: Keeping Bill Paychecks Online
[00:25:39] The Wisdom of CheckAlt's Team
[00:28:03] Looking Ahead: CheckAlt's Plans for the Future
[00:28:16] Building a Stronger CheckAlt with Talent and Collaboration
[00:30:21] Investing in Check Technology, Software, APIs, and Payments
[00:33:10] Shifting Revenue Mix and Becoming a Payments Company
[00:39:30] Providing Value to Clients through Fintech Investments and Acquisitions
[00:41:44] Success as an Underdog: Staying Focused and Delivering Exceptional Customer Service
[00:46:58] The Future Frontier: Continuing the Strategy and Focusing on the Six Levers
[00:50:36] Aligning with Advancements and Shifts in the Fintech Landscape
[00:51:21] Advice for Fintech Entrepreneurs: Kindness, Belief, and Mentorship
This is a Production of Diamond D3, Media ABOUT: Shai Stern, Co-chairman and CEO: Mr. Shai Stern is the co-chairman and CEO of CheckAlt, the largest independent provider of treasury and lockbox solutions. He has played a pivotal role in the company’s growth through strategic acquisitions, including ERAS from Diebold, Inc. in 2014, Klik from MUFG Union Bank in 2016, and U.S. Dataworks from The Bankers Bank of Oklahoma in 2020. Mr. Stern is an influential figure in the fintech space, serving on the board of Bankjoy and having been a lead investor at Double Beam, Inc., where he facilitated the company’s acquisition of Gopago from JPMorgan in 2013 and led its subsequent sale to Verifone. His prior roles include serving as CEO and co-chairman of Vintage Filings, a New York-based EDGAR filing firm, until its acquisition by PR Newswire in 2007 and later sold to Wolters Kluwer in 2016. He also served as co-chairman of Vcorp Services. His extensive experience and leadership have significantly contributed to the fintech industry, particularly in areas of payment processing and digital transactions.
CHeckAlt : CheckAlt is the largest independent provider of receivables management and payment and deposit processing solutions in the U.S., serving more than 1,000 clients across a broad range of industries, including financial institutions of all sizes, property management, healthcare, utilities, municipalities, and nonprofits. Operating as payment channel and demographic agnostic, CheckAlt processes check payments while also supporting electronic payment needs that are accelerating digital transformation. CheckAlt's solutions include lockbox processing across a nationwide hub-and-spoke network of processing sites, consolidated item processing, integrated treasury solutions, and mobile capture services. Learn more at https://www.checkalt.com.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode of Fintech Confidential, host Tedd Huff and guest Kevin Olson, the Payments Professor, discuss fast payment systems like FedNow and RTP (Real-Time Payments). They cover how these systems are useful for immediate needs, such as paying bills quickly when time is critical.
The discussion highlights how faster payments can make everyday financial activities easier and more secure for both consumers and businesses. Kevin points out that these systems are not just for emergencies; they also help businesses handle money more efficiently during regular operations.
They also address common misunderstandings, such as the misconception that FedNow acts as a digital currency, which it does not. Instead, it's a system designed to speed up transactions securely and reliably.
Lastly, the talk turns to the importance of understanding new payment technologies. Kevin emphasizes that proper knowledge and use of these technologies are crucial in preventing fraud and ensuring everyone benefits from the advancements in payment systems. This episode offers clear insights into how new payment methods are improving how we manage money, focusing on accessibility and security.
Key Highlights* "Are Your Payments Up to Speed? Find Out Why It Matters!" * Tedd and Kevin explain why quick payments are crucial, especially for urgent bills like rent and utilities, ensuring you don't fall behind in today's fast-paced world. * "Busting Myths: FedNow is NOT a Digital Currency!" * Kevin clears up a common confusion about FedNow, emphasizing that it is a system for speedy transactions, not a new type of money. * "How Quick Payments Empower Small Businesses" * Discover how technologies like RTP help small businesses manage their finances better by providing faster access to funds, which is essential for their growth. * "The Hidden Costs of Sticking to Old Payment Methods" * Kevin discusses how older payment methods might be holding back efficiency, encouraging listeners to consider modern solutions that match today's speed of business. * "What Everyone Gets Wrong About Payment Speed and Fraud" * Debunking myths, Kevin explains why faster payments don't necessarily mean increased fraud, pointing out the real factors that contribute to security risks. * "Can Fast Payments Save You Money?" * Explore how using faster payment methods can reduce costs associated with late payments and inefficiencies in traditional banking. * "From Checks to Real-Time: How Payment Methods Have Evolved" * Kevin gives a brief history of how payment methods have transitioned from checks to real-time systems, highlighting the benefits of staying current. * "Why Education is Key in the Payment Industry" * They discuss the importance of understanding new payment technologies, not just for businesses but also for consumers to fully benefit from them. * "Do Faster Payments Mean Less Waiting for Everyone?" * Learn about the community benefits of adopting new payment technologies, which promise less waiting time and more reliability. * "Cut Through the Jargon: Making Payments Understandable" * Kevin talks about his role in simplifying complex payment terms and technologies, making them accessible to everyone without the technical speak.
Takeways 1️⃣ Exposed! FedNow Isn't What You Think!
- Clearing up misconceptions, Kevin explains that FedNow is not a digital currency but a system designed to make payments faster.
2️⃣ Unlock the Secret: Why Faster Doesn't Mean Riskier!"
- Kevin debunks the myth that quicker payment systems increase fraud, emphasizing that the real issue lies in understanding and utilizing the technology correctly.
3️⃣ Stop Overpaying with Slow Payments – Here’s How!"
- Learn how adopting faster payment methods like RTP can save money by reducing costs linked to delays and outdated processes.
4️⃣ Small Businesses Rejoice: Faster Payments Could Be Your Savior!"
- Explore how technologies like RTP and FedNow can drastically improve cash flow for small businesses, enabling them to operate more efficiently.
5️⃣ Simplifying Payments: How to Make Sense of Financial Tech Speak"
- Kevin discusses his role in breaking down complex payment jargon, making the latest financial technologies accessible and understandable for everyone.
Watch on Youtube. Links:Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at https://skyflowsecure.com
Time Stamps:00:01:04 - https://under.io/ftc
00:01:34 - Welcome to UNCUT
00:02:17 - Meet The Payments Professor
00:04:53 - The Evolution From ACH to FedNow
00:08:21 - Navigating from Instant to Recurring Payments
00:10:02 - Business Payments: Channel Jumping and Efficiency
00:13:13 - Demand for Faster Payments and Its Implications
00:31:39 - Directory Services and Confirmation to Payee
00:32:06 - Friction and Fraud Prevention
00:33:05 - Potential for Real-Time Merchant Payments
00:35:12 - Immediate Settlements and Fraud Risks Challenges
00:36:36 - Consumer Preferences
00:38:57 - FedNow and Beyond
00:51:54 - Addressing Fraud Education
01:02:27 - Thoughts on Payment Innovations
This is a Production of Diamond D3, Media ABOUT: Kevin Olsen: Kevin Olsen - "Payments Professor" AAP, APRP, CHPC, NCP
For the more significant part of the past two decades, Kevin has been managing the development and delivery of education services, including in-person classes, web conferences, and webcasts. Kevin develops programs, presentations, and articles designed to orient and educate financial professionals on various electronic payment topics. As the Payments Professor, Kevin brings enthusiasm and motivation to presentations. Viewing the world as a classroom, which is exemplified by the professor’s “edutainment” style of training, Kevin seeks to educate and inform everyone on the latest developments in the fascinating world of electronic payments.
ed-u-tain-mint (noun\ When education is motivating, informative, and fun).
Kevin Olsen is a certified AAP (Accredited ACH Professional), APRP (Accredited Payments Risk Professional), NCP (National Check Professional), as well as a certified NCP Instructor with additional computer network, database, and security settings. Over the past couple of decades, Kevin has been involved with product creation, design, implementation, education, and consulting for multiple platforms within remote deposit capture, ACH, and faster payments. Kevin has worked with financial institutions of all sizes in multiple countries to create products, services, departments, systems, teams, and results that help financial institutions become more productive, compliant, and secure.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode, Tedd Huff and Colton Pond interview Joe Heck, the CEO of Happy Money. Happy Money focuses on personal lending and debt consolidation, aiming to help borrowers achieve their financial goals. They use personal loans to improve their financial situations. Joe shares insights on Happy Money's mission and their unique approach to lending, focusing on cash flow underwriting and differentiation in the market.
Joe also discusses the importance of alternative data and the impact of credit unions as strategic partners. Happy Money partners with credit unions to deliver a member-centric experience, emphasizing the shift from transactional lending to building relationships with consumers. He highlights the role of technology in providing personalized experiences and the need for business agility.
Joe shares his vision for the future of financing, including the potential of AI. He concludes by emphasizing the importance of optimizing infrastructure and focusing on the consumer to achieve Happy Money's mission of designing a happier way of lending..
Five essential items you will take away.
1️⃣ Empowering Borrowers: Happy Money is dedicated to turning borrowers into savers by consolidating credit card debt into lower interest rate personal loans.
2️⃣ Partnerships with Credit Unions: The company's strategic partnerships with credit unions provide a competitive edge and align the interests of consumers and financial institutions.
3️⃣ Importance of Technology: Investing in technology and personalized experiences is crucial for delivering a member-centric experience in the lending industry.
4️⃣ Future of Financing: Joe Heck discusses the potential of leveraging AI to personalize and simplify the customer experience in the future of financing.
5️⃣ Optimizing Infrastructure: The importance of optimizing infrastructure to focus on customer-centric solutions and improve the overall lending experience.
Key Highlights:1. Happy Money's Mission: Focus on helping borrowers become savers through personal lending and debt consolidation. 2. Insights from the CEO of Happy Money, Joe Heck: Company's journey and approach to lending. 3. Innovative Lending Approach: Utilizing cash flow underwriting and alternative data to personalize lending decisions. 4. Partnerships with Credit Unions: Strategic alliances with credit unions to offer a member-centric experience and expand network partnerships. 5. Empowering Borrowers: Transitioning from transactional lending to building ongoing relationships with borrowers. 6. Investment in Technology: Leveraging technology to drive personalized experiences and improve financial well-being. 7. Future of Financing: Exploring the potential of AI in personalizing and simplifying the customer experience. 8. Optimizing Infrastructure: Emphasizing the importance of infrastructure optimization for customer-centric solutions. 9. Empowerment and Financial Education: Highlighting the role of Happy Money in empowering consumers with knowledge and tools for better financial decisions. 10. Member Success Stories: Discussing the impact of Happy Money's approach on the lives of over 300,000 members and their journey to financial freedom.
Watch on YoutubeLinks:Happy Money
Website: https://happymoney.com/
Linkedin: https://www.linkedin.com/company/happy-money/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Support Provided by:LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.
HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
Time Stamps:00:30 Introducing Fintech Confidential: Accrued Series
01:21 Special Guest Joe Heck from Happy Money
01:40 Overview of Happy Money's Mission and Impact
02:34 Joe Heck's Journey and Leadership at Happy Money
06:14 Creating a Happier Way of Lending
08:07 The Evolution of Happy Money
11:03 Focusing on Credit Card Debt Elimination
13:21 Innovating in Personal Lending with Happy Money
16:31 Underwriting Beyond FICO Scores
21:23 The Role of Alternative Data in Lending
23:35 Partnering with Credit Unions for a Competitive Edge
24:04 Exploring Happy Money's Customer Alignment and Challenges
25:22 The Simple Secret to Outstanding Customer Experience
26:13 Expanding Happy Money's Capital Partner Network
26:39 The Future of FinTech and Happy Money's Approach
32:07 Innovating with AI: Happy Money's Strategic Vision
40:34 Optimizing Infrastructure for Customer-Centric Solutions
This is a Production of Diamond D3, Media ABOUT: Joe Heck: Joe Heck is CEO of Happy Money, a leading platform for unsecured lending in partnership with credit unions. Over the last four years, Joe has played a critical role in driving Happy Money’s growth, operations, product innovation, and long-term capital strategy for originations. Prior to his CEO appointment in 2023, he served as the Chief Operating Officer, overseeing risk, data science, operations, and customer experience. Now as CEO, he brings his unique combination of grit and creativity to steer the company through this next season and drive the team forward to create value for Happy Money’s stakeholders, partners, and consumers alike. Joe has a legacy of driving innovation and transformation within the lending industry as well as years of experience working with credit unions. Prior to joining Happy Money, Joe spent 15 years at CUNA Mutual Group (now TruStage) in various leadership roles, including leading product innovation to help financial institutions on their digital transformation journey. Joe implemented a lean startup culture to enable customer-centric product development, increasing development and go-to-market velocity. He also served as an advisor to the company’s venture arm, TruStage Ventures, in evaluating fintech partnerships specific to the credit union industry. Joe received his MBA from the University of Minnesota’s Carlson School of Business and has a Bachelor of Business Administration in Finance from Michigan State University. Joe and his wife Britta have two young children, Oliver and Lincoln, and reside in Grand Rapids, Michigan.
Happy Money: Happy Money is designing a happier way of lending that helps borrowers achieve their goals and helps credit unions achieve greater impact. Our mission comes to life through our platform, which enables happier lending at scale by connecting consumers with financial institutions who keep their best interests at heart. Through this model, we also bring credit unions access to technology solutions, high-performing assets, and national reach to accelerate their impact on communities and help increase their strength and resilience.Backed by leading investors, Happy Money has helped over 300,000 borrowers since inception – working with community-focused lending partners to fund more than $6 billion in loans*. Visit happymoney.com to learn more.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre and the President and founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode of "Accrued, a Fintech Confidential series presented by LoanPro, Tedd Huff and co-host Colton Pond sit down with Mike Dushane, the Chief Product Officer at Octane, to learn how getting loans for fun and recreational activities is becoming easier and more user-friendly.
Mike has a rich background in the automotive and power sports industries. He shares how his passion and career have merged at Octane, leading to groundbreaking work in recreational financing. He explains Octane's mission: to streamline the loan process for customers looking to purchase RVs, motorcycles, and other recreational vehicles, making these dreams more attainable than ever before.
Throughout the episode, the trio looks at the nuts and bolts of what makes Octane different. Mike highlights the company's close collaborations with dealers and manufacturers, ensuring that customers not only find the perfect vehicle but also secure financing in a smooth, hassle-free manner. This partnership model not only benefits customers but also strengthens the ecosystem around recreational vehicles, fostering a community of enthusiasts supported by accessible financing options.
Mike shares his insights into how Octane's customer-centric approach sheds light on the importance of understanding and empathy in finance. By prioritizing the needs and experiences of their customers, Octane is able to offer personalized loan options that resonate with individuals' unique circumstances. This approach is not just about making sales; it's about building lasting relationships and supporting customers' lifestyles and passions.
Looking to the future, the episode explores Octane's vision for continuing to innovate and improve the financing process. With a focus on leveraging technology and data, Mike discusses how Octane is constantly seeking new ways to enhance the customer experience, making it even easier for people to finance their recreational dreams.
You will come away from this episode with a deeper understanding of how fintech is transforming the landscape of recreational financing. Through engaging stories and insightful discussions, Tedd, Colton, and Mike illuminate the exciting possibilities that lie ahead in making finance more accessible and aligned with the passions that drive us.
Watch on YouTube.Key Highlights Mike's Automotive Background and Passion for Power Sports: Before joining Octane, Mike had extensive experience in the automotive industry and a personal passion for cars and power sports, which he brings to his role. * The Importance of Team Success: Mike attributes Octane's success not to individual efforts but to the team's collective hard work and innovation. * Octane's Approach to Lending: Octane initially focused on serving customers in the prime and near-prime segments, looking beyond traditional metrics to responsibly extend credit to those often overlooked by big banks. * Customized Loan Offers: Utilizing alternative data and proprietary models, Octane can provide more personalized loan offers, often outperforming competitors by offering better terms or servicing customers they might decline. * Technology Integration with Dealers and OEMs: Octane integrates its technology with dealer and OEM platforms, streamlining the loan application and approval process to enhance the customer experience and facilitate instant loan decisions. * Data-Driven Collections Strategy: Octane employs a strategic approach to loan servicing and collections. It uses data to inform when and how to engage customers most effectively, aiming to enhance customer experience even in collections. * Empathy in Collections: Beyond technology, Octane applies empathy in its collections approach, understanding customer situations to encourage repayment in a way that respects the customer's circumstances. * Expansion into RV Lending: Recognizing the crossover interests of their customer base, Octane expanded into RV lending, adapting their lending approach to suit the different dynamics and needs of RV buyers. * Compliance and Fair Lending Practices: Octane prioritizes compliance and fairness, using data and models vetted for bias to ensure equitable lending practices. * Vision for the Future of Lending:* Octane is focused on further personalizing the lending experience, leveraging data and technology to meet customers' individual needs more precisely and improve their purchasing journey.
Takeaways1. Customer-Centric Financing: Octane focuses on creating a seamless, frictionless financing experience for customers looking to purchase recreational vehicles, including RVs and power sports vehicles. They use technology to simplify the loan process, making dreams more accessible for their customers. 2. Partnerships Enhance Customer Experience: Through partnerships with dealers and OEMs (Original Equipment Manufacturers), Octane can offer more personalized and immediate loan options, enhancing the customer's overall buying experience. 3. Empathy and Data-Driven Decisions: Mike Dushane emphasizes the importance of empathy in product development and decision-making at Octane. The company uses a combination of empathy and data to make better lending decisions and serve its customers more effectively. 4. Future of Finance in Recreational Lending: Octane is exploring ways to personalize further and customize lending experiences, aiming to make financing as tailored and relevant to the individual customer as possible. This approach suggests a future where lending is transactional and closely aligned with the customer's preferences and needs. 5. Innovative Use of Technology in Lending: Octane leverages its proprietary technology platform to manage the end-to-end buying and lending process, which includes everything from application to loan servicing. This streamlines the process and opens up opportunities for innovation in loan servicing and management.
Octane:
Website: https://octane.co/
LinkedIn: https://www.linkedin.com/company/octane-lending
Fintech Confidential:
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X (formerly Twitter): https://twitter.com/FTconfidentia l
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Support Provided by:LoanPro—As default rates continue to rise and lending margins compress, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.
HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
Skyflow, is the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions www.skyflowsecure.com
Time Stamps:01:25 Octane's Big Move
02:25 Mike's Impact
04:47 Mike's Love for Cars
08:52 Tech Makes Loans Easy
10:30 Partners Make It Better
13:49 What Makes Octane Special
16:24 Choosing Who Gets Loans
20:50 Keeping Loans Healthy
23:42 Low Default Secrets
24:05 Tech in Loan Service
24:37 Tech Talks to Customers
25:06 Lending with Heart
26:19 Caring in Collections
27:06 Data for Better Loans
30:02 RV Loans Join the Mix
33:59 Personal Touch in Lending
34:56 Fair and Right Lending
36:04 Future of Financing
This is a Production of Diamond D3, MediaABOUT:Mike Dushane: Mike Dushane is the Chief Product Officer at Octane, overseeing the product and editorial teams and responsible for product direction, strategy, and implementation. He joined Octane in August 2018 and has introduced innovative new products that have significantly contributed to its growth. Mike lives in Brooklyn, NY, and is an avid traveler, photographer, swimmer, car nut, and gadget tinkerer.
Octane: Octane® is revolutionizing recreational purchases by delivering a seamless, end-to-end digital buying experience. We connect people with their passions by combining cutting-edge technology and innovative risk strategies to make lifestyle purchases–like powersports vehicles, RVs, and outdoor power equipment–fast, easy, and accessible. Octane adds value throughout the customer journey: inspiring enthusiasts with the Octane Media™ editorial brands, including Cycle World® and UTV Driver®, instantly prequalifying consumers for financing online, routing customers to dealerships for an easy closing, and supporting customers throughout their loan with superior loan servicing. Founded in 2014, we have more than 30 OEM and 4,000 dealer partners, and a team of over 500 in remote and hybrid roles.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre and the President and founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this episode of "Accrued: A Fintech Confidential Series," presented by LoanPro, Host Tedd Huff and Co-Host Sarah Howell sit down with Robert Keil, the Chief Fintech Officer at FinWise Bank, to discuss the evolving world of sponsor banking. Robert shares insights from his rich banking background, shedding light on the pivotal changes and dynamic interplay between fintechs and traditional banking.
They discuss the challenges associated with sponsor banking and how FinWise Bank manages to stay ahead of the curve. Robert discusses the bank's unique approach to banking solutions, emphasizing technology's critical role in enhancing compliance and operational efficiency.
They also uncover the importance of the collaborative landscape between fintechs and banks, highlighting the shift in perspective towards viewing fintechs as vendors and the importance of aligning philosophies for successful partnerships. It's an insightful session filled with firsthand experiences and practical strategies from one of the industry's seasoned professionals.
They also peek into the Crystal Ball of the future, offering a glimpse of emerging trends and potential shifts in the sponsor banking arena. Robert's commentary on the importance of B2B opportunities and the potential for embedding financial products in various sectors hints at exciting developments on the horizon. For anyone interested in understanding the intricacies of fintech and banking collaboration, this episode is not just a conversation but a view into the future of Sponsor Banking. It's an essential listen for innovators, thinkers, and anyone curious about the transformative power of technology in finance.
Watch on YouTube. Key Highlights Unlock the Secrets of Sponsor Banking with FinWise's Chief Fintech Officer: With his extensive banking experience, Robert Keil breaks down the complexities of sponsor banking, shedding light on the synergy between fintech innovations and traditional financial systems. Learn about the importance of embedded banking products and how they transform the finance landscape. * The Future of Transactions: Beyond Deposits and Payments: The emerging trends in digital payments, from seamless transactions to cutting-edge banking solutions, find out how FinWise Bank is leading the charge in redefining how we think about Sponsor banking * Fintech Compliance and Innovation: Robert Keil shares insights on how FinWise is fostering innovation while maintaining a critical balance between compliance and innovation, ensuring a safe and forward-thinking banking environment. * Tech-Driven Banking: See how FinWise Bank leverages the latest tech to enhance operational efficiency and offer unparalleled banking experiences. * The Power of Fintech and Bank Collaborations: Learn how collaborations between fintech companies and traditional banks reshape the financial ecosystem and offer consumers more personalized and efficient services. * B2B Innovations in Fintech: Discover how FinWise Bank is pioneering solutions that address businesses' unique needs, streamlining operations, and facilitating corporate growth. * Overcoming Challenges in the Fintech Space: Robert Keil discusses the significant hurdles facing the fintech industry today, from regulatory challenges to technological barriers, and how FinWise Bank navigates these issues to stay ahead of the curve. * Empowering Fintechs with Cutting-Edge Banking Solutions: Find out how FinWise Bank empowers fintech startups with robust banking platforms. These platforms enable them to innovate and disrupt the traditional banking model while ensuring compliance and security. * The Evolving Landscape of Digital Banking: Shifts in consumer behavior and how banks adapt to meet these new demands. * FinWise's Unique Approach to Sponsor Banking:* Discover how Finwise has redefined the sponsor bank model by integrating technology and compliance to create a seamless and efficient banking experience.
Takeaways1. Fintechs as Catalysts for Banking Innovation: Gain insight into how fintech companies are not just partners but catalysts, pushing banks like FinWise to explore new horizons in banking services, ensuring that the sector remains at the forefront of technological advancement and customer service excellence. 2. The Role of Compliance in Fintech Growth: Discover the intricate balance of trust between maintaining rigorous compliance and nurturing growth in the fintech sector. FinWise Bank shares how adhering to regulatory standards is compatible with and essential for the innovative development of banking solutions. 3. Redefining Customer Experiences: Learn about the transformation in customer banking experiences, where personalization and efficiency are key. The Sponsor banking sector is shifting towards services that are not only secure but also custom designed to fit the Fintech needs. 4. Strategic Fintech Partnerships and Their Impact: Unpack the strategic importance of selecting the right fintech partnerships, as discussed by Robert Keil. These collaborations are pivotal for banks aiming to enhance their service offerings and stay relevant in a rapidly evolving regulatory landscape. 5. Anticipating the Future of Financial Services: Get a glimpse into Robert's vision of potential trends in Sponsor banking and fintech. He advocates a more integrated, technology-driven approach to financial services, highlighting the ongoing need for innovation and adaptability.
Links:Finwise:
Website: https://www.finwise.bank/
LinkedIn: https://www.linkedin.com/company/finwise-bank/
X (formerly Twitter):https://twitter.com/FinWiseBank
Robert’s LinkedIn Profile: https://www.finwise.bank/news/robert-keil-svp-chief-fintech-officer/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X (formerly Twitter): https://twitter.com/FTconfidentia l
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Support Provided by:LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.
HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
Time Stamps:00:47 Introduction to Accrued a Fintech Confidential Series presented by LoanPro
04:20 Robert's Journey in the Banking and Fintech World
08:54 The Importance of Embedded Banking and Regulatory Compliance
12:42 FinWise's Unique Approach to Banking Solutions
13:47 The Benefits of FinWise's Technology-Driven Compliance
18:05 Navigating the Changing Landscape of Fintech Collaborations
21:50 The Power Shift in Bank-Fintech Relationships
22:19 The Evolution and Future of Fintech Collaborations
23:52 The Future of FinTech Ecosystems
24:28 Challenges Facing Sponsor Banks
25:10 The FinTech Philosophy vs. Banking Goals
26:34 Navigating Regulatory Challenges and Risk Management
29:37 Leveraging Technology for Compliance and Efficiency
31:18 The Role of AI in Banking and Its Limitations
34:25 Building and Integrating Custom Technology Solutions
41:37 Exploring B2B Opportunities and Embedded Financial Products
45:09 The Role of Sponsor Banks in Supporting Tech Integration
45:25 Predictions for Banking as a Service
45:54 Closing Remarks and Resources
This is a Production of Diamond D3, Media ABOUT: Robert Keil: Working with people and problem-solving are two of Robert Keil's passions. It is gratifying to manage a team of extremely talented sales professionals and assist them in reaching their goals. At the same time, it is a pleasure to work with hundreds of FI clients and provide them with the Payment processing solutions they need to meet the account holders' expectations. Over the years, Robert has been responsible for sales, relationship management, sales support, product development, and marketing. He has personally grown and managed a national sales organization with over 70 team members, driving hundreds of millions of dollars in revenue growth. He knows what it takes to build a successful team, from hiring the right talent to training them, organizing them, and inspiring them to achieve great results. His career began in Germany, where he grew up with Dresdner Bank AG and developed his knowledge of the financial services industry. When he moved to the United States, he became an entrepreneur and operated a commercial cleaning franchise that he successfully sold three years later. Eventually, he returned to the corporate financial services world where he is today the Chief Fintech Officer at FinWise Bank.
Finwise Bank: FinWise is reshaping the Banking value chain through Fintech enablement. The Company is at a key expansion point as it incorporates BIN Sponsorship and Payments HUB offerings into its current platforms, creating an integrated Fintech banking solutions provider. Its existing Strategic Program Lending business, done through scalable API-driven infrastructure, powers deposit, lending and payments programs for leading Fintech brands. FinWise also manages other Lending programs such as SBA 7(a), Real Estate, and Leasing, which provide optionality for disciplined balance sheet growth. FinWise is well positioned to help Fintechs through its compliance oversight and risk management-first culture.
Tedd Huff:Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Sarah Howell: Sarah Howell, a seasoned expert in banking and fintech, joins the LoanPro leadership team as the Vice President of Partnerships, aiming further to enhance the growth strategies of financial institutions and fintechs while also bolstering bank-fintech partnerships. With her extensive background in fostering collaboration between financial institutions and fintechs, Sarah is set to drive growth through innovative partnership strategies for LoanPro. Sarah’s unparalleled expertise in leading partner programs across traditional business models and banking-as-a-service models at Visa and Infinant has equipped her for strong success in this new role at LoanPro. Sarah’s role in leading partnerships for LoanPro involves building a partner ecosystem designed to advance the growth goals of fintechs, financial institutions, and brands to meet evolving consumer and commercial demands for personalized financial services. Using her deep industry knowledge of embedded finance, credit card processing, and banking technology, Sarah will play an instrumental role in reinventing the collaboration between the entire financial ecosystem, providing strong partnerships and seamless integrations.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this dynamic episode of Accrued, a Fintech Confidential series presented by LoanPro, hosted by Tedd Huff and co-host Colton Pond, They explore the cutting-edge solutions Column is bringing to sponsor banking. Brian Fishbein, Column's Head of Investing and Treasury, joins the discussion, providing an insider's perspective on how Column is challenging traditional banking norms. By focusing on enabling developers and builders to create novel financial products, Column is uniquely positioned as a nationally chartered bank dedicated to sponsor banking initiatives.
The episode covers Column's commitment to increasing visibility and control within credit programs, their deep understanding of compliance activities, and the ability to address and resolve issues promptly. These aspects are vital for fintech partners and a testament to Column's innovative and responsible approach to financial services.
Further, the conversation highlights Column's unique value proposition. It distinguishes itself from traditional sponsor banks by prioritizing developer needs and allowing for rapid innovation within the regulatory framework. Brian Fishbein's diverse background, from his engineering degree from Princeton University to his significant experience in the financial sector, provides valuable insights into Column's strategies and operations.
As the discussion unfolds, it becomes clear that Column's vision extends beyond merely offering new banking services. It's about creating a more inclusive, efficient, and responsive financial ecosystem, leveraging technologies like blockchain for enhanced security and transparency. The episode concludes on a reflective note, considering the broader societal impacts of fintech innovations, including making financial services more accessible and fostering economic growth.
This episode of Accrued features engaging dialogue with Brian Fishbein and insightful commentary from hosts Tedd Huff and Colton Pond. It illuminates the transformative role of Column in the sponsor banking industry and sets new benchmarks for what's possible in fintech.
Watch on YouTubeKey Highlights* Revolutionizing Banking Infrastructure: How Column's innovative platform is setting new standards for real-time financial transactions and service delivery. * The Founders' Journey: Annie and Eddie's inspirational path from identifying market needs to launching a groundbreaking fintech solution. * A New Era of Financial Transactions: Column's contribution to making instant payments and streamlined lending a reality for consumers and businesses. * Building on Trust and Security: Insights into Column's rigorous regulatory and compliance measures that ensure user data protection and trust. * Overcoming Regulatory Hurdles: The strategic approaches Column used to navigate the complex financial regulatory environment during its early stages. * Fostering Innovation through Open APIs: How Column empowers developers to create customized financial services and applications. * The Future of Inclusive Banking: Column's vision for a financial ecosystem that caters to underserved markets and promotes economic inclusion. * Blockchain's Role in Banking: Exploring the potential impacts of blockchain technology on the future of secure and transparent banking services. * Challenges and Triumphs: A candid look at the obstacles Column faced and overcame in its mission to redefine banking. * Beyond Fintech: The broader societal implications of Column's work in promoting financial equality and fostering economic growth.
Takeaways1. Innovation as a Catalyst for Change: Column's story underscores the transformative power of fintech in reshaping the banking industry and addressing long-standing inefficiencies. 2. Security and Compliance as Cornerstones: The episode highlights the critical importance of building financial services on a foundation of trust, security, and regulatory compliance. 3. The Importance of Flexibility: Column's success illustrates the need for adaptable financial solutions that meet the evolving needs of a digital economy. 4. The Potential of Technology to Democratize Finance: Column's initiatives reveal the potential of emerging technologies to make financial services more accessible and equitable. 5. A Vision for the Future: The episode conveys a compelling vision for a future where banking is more inclusive, efficient, and responsive to global needs.
Column:
Website: https://column.com/
LinkedIn: https://www.linkedin.com/company/column-bank/
X (formerly Twitter): https://twitter.com/column?lang=en
Brian’s LinkedIn Profile: https://www.linkedin.com/in/brian-fishbein/
Fintech Confidential:
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X (formerly Twitter): https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Support Provided by:LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.
HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Time Stamps:01:25 The Founders' Journey: From Plaid to Column
01:48 Column's Mission: Blending FinTech Agility with Banking Solidity
02:02 Exploring Column's Impact and Brian Fishbein's Role
02:32 Brian Fishbein: A Personal Introduction
02:49 Column's Approach to Banking as a Service
04:06 The Evolution of Sponsor Banking
04:20 Column's Unique Position in the Sponsor Banking Industry
06:44 The Future of FinTech Banking with Column
07:43 Column's Technology and Compliance Strategy
14:56 Real-Time Data: The Backbone of Column's Innovation
15:34 Leveraging Technology for Credit Program Innovation
18:41 Column's Differentiation Strategy in FinTech
21:38 Navigating Innovation and Compliance in FinTech
30:09 Column's Approach to Sponsor Banking Partnerships
32:56 Column's Strategic Direction and Industry Trends
33:04 The Future of Lending and Technology in FinTech
37:02 Sponsor Banking: A Look into the Future
40:27 Closing Thoughts from Brian Fishbein
41:40 Reflections and Key Takeaways
This is a Production of Diamond D3, MediaABOUT:Brian Fishbein: Brian Fishbein has diverse and extensive work experience in the financial industry, currently serving as the Head of Investing & Treasury at Column. He is an alumnus of Princeton University, where he earned a Bachelor of Science in Mechanical and Aerospace Engineering. His role at Column emphasizes his significant contributions to the company, focusing on investing and treasury management, underlining his profound impact on the fintech sector through his expertise and leadership.
Column: Column is distinguished as the only nationally chartered bank dedicated to empowering developers and builders with the ability to create new financial products. The company's mission is centered around sponsor banking initiatives, offering increased control and visibility for fintech partners over their credit programs. Column's approach is unique, providing a framework that supports rapid and compliant innovation within the regulated environment of a financial entity.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre and the President and founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Tedd Huff, co-host Matt Vanhouten, and special guest Dean Nolan, the Managing Director of Commercial Payments at SRM, deeply dive into Pay by Bank and its uncertain future in the US.
Dean brings to the show an extensive background with the US payments ecosystem from the US Faster Payments Council, executive director of PayCLT, payments patent owner, and more, which provides a unique lens through which we explore the intricacies of Pay by Bank systems.
The episode’s journey through the concept of Pay by Bank is a novel approach to financial transactions that circumvents traditional payment methods, allowing consumers to directly transfer funds from their bank accounts to merchants or service providers. This method promises to streamline the payment process, potentially reducing costs and enhancing security for all parties involved. However, as they clarify, the path toward widespread adoption of Pay by Bank in the U.S. is fraught with challenges, including regulatory hurdles, the critical need for real-time fraud prevention measures, and the required paradigm shift in consumer and merchant acceptance.
Much of this discussion expresses the technological advancements propelling Pay by Bank into the spotlight. Innovations such as APIs, Instant Payments, FedNow, and RTP are dissected, revealing how they contribute to the efficiency and security of real-time transactions. These technologies are being touted as the next great thing in payment transactions, but they also introduce complexities in implementation and adoption for everyone.
We explore the pivotal role of intermediaries in the Pay by Bank ecosystem, including banks and payment processors. These intermediaries' influence on transaction costs and the overall user experience cannot be overstated, as they could make or break Pay by Bank's success. Not only that, but we explore the strategic considerations facing financial institutions as they weigh the benefits of innovation against the potential risks and competitive pressures within the banking sector.
From the consumer’s vantage point, the episode examines the market dynamics and behavioral trends that influence the adoption of Pay by Bank. The psychological barriers and practical considerations that sway consumer preferences are thoroughly analyzed, providing a nuanced understanding of the factors driving consumer behavior in the financial services market.
Speculating on the future of Pay by Bank, the episode offers forward-looking insights into emerging use cases, their impact on merchant-consumer transactions, and how the regulatory framework might adapt to support this innovation. It discusses the potential for Pay by Bank to revolutionize low-value transactions, such as micropayments, highlighting the conditions necessary for consumers to embrace this method for everyday transactions.
This episode of "UNCUT by Fintech Confidential" discusses the challenges and opportunities presented by Pay by Bank and instant payments in the U.S.
Key Highlights:* Exploring 'Pay by Bank' Solutions: Unveil the simplicity of Pay by Bank, a game-changer in financial transactions that links consumer bank accounts directly to merchants, moving away from traditional card dependencies. Discover how this approach is streamlining purchases. * Revolutionizing Payments with Technology: Dive into how APIs, Instant Payments, FedNow, and RTP are transforming the banking sector, making transactions quicker and more secure, and setting a new standard for the future of commerce. * Overcoming Adoption Barriers: Delve into the challenges blocking the widespread acceptance of Pay by Bank, from regulatory hurdles to the necessity for universal consumer and merchant approval, and explore strategies to navigate these obstacles. * Intermediaries' Critical Influence: Examine the complex role of banks and payment processors in the Pay by Bank ecosystem, highlighting their impact on transaction costs and the customer experience and their dual function as both enablers and obstacles. * Consumer Adoption Factors: Analyze consumer behavior and market trends affecting Pay by Bank's integration into daily financial transactions, providing insights into what drives consumer choices and the method's potential to alter payment habits. * Strategic Banking Perspectives: Look into how banks and financial institutions strategically approach Pay by Bank, assessing the competitive environment, risk management considerations, and the benefits of adopting such innovations. * Predicting Pay by Bank's Future: Offer foresight into Pay by Bank and instant payment methods in the U.S., from potential applications to evolving regulations, predicting how these advancements could redefine the convenience, efficiency, and security of financial transactions.
Takeaways:1. Evolution of Pay by Bank: A Modern Twist on Traditional Banking - Highlight how Pay by Bank innovates on the timeless concept of money movement, transitioning from checks to digital transactions. Stress the continuous evolution and the blend of tradition with cutting-edge technology. 2. The Essence of Real-Time Payments: Beyond the Hype - Focus on the broader implications of Pay by Bank beyond just real-time transactions, emphasizing direct, secure money transfers that benefit consumers directly. 3. Banks and Real-Time Payment Adoption: Navigating Challenges - Explore the reasons behind banks' hesitation to fully embrace real-time Pay by Bank solutions, discussing the balance of fraud prevention, regulatory compliance, and cost-benefit analysis. 4. Consumer Benefits of Pay by Bank: Why Make the Switch? - Discuss what's at stake for consumers with Pay by Bank, underscoring the incentives like cost savings and convenience that could drive widespread adoption. 5. Zelle's Role in Pay by Bank: Simplicity Meets Complexity - Analyze Zelle as a case study in Pay by Bank's potential and challenges, including the ease of use versus the limitations in transaction reversal and fraud protection.
Watch on YouTubeLinks:Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
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Supporters
MPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/
Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
HAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn how 600+ financial organizations have modernized their tech stack with LoanPro.
Time Stamps:00:32 Introducing Dean Nolan: A Payments Industry Veteran
01:42 Defining 'Pay by Bank': Experts Weigh In
03:34 The Evolution and Technologies Behind Pay by Bank
04:39 Exploring the Real-Time Aspect of Pay by Bank
05:42 The U.S. Focus: Analyzing Pay by Bank in America
07:08 Debating the Inclusion of Card-Based Transactions
21:19 Consumer Protection and Dispute Resolution in Pay by Bank
27:00 The Future of Pay by Bank: Opportunities and Challenges
34:08 Navigating Fraud and Security in Real-Time Payments
35:59 Exploring the Incentives for Banks and Merchants in Payment Innovations
36:35 Community Banking: A Strategy for Growth and Differentiation
37:38 The Merchant Perspective: Costs, Incentives, and Payment Options
39:00 Instant Payments and the Gaming Industry: A Case Study
40:35 Consumer Behavior and the Adoption of New Payment Methods
01:00:58 The Future of Pay by Bank: Predictions and Possibilities
This is a Production of Diamond D3, Media ABOUT The Guest:Dean Nolan: Dean Nolan is Managing Director of commercial Payments at SRM (Strategic Resource Management), an independent advisory firm serving financial institutions through strategic consulting, vendor sourcing, and vendor contract optimization.
Dean has 25+ years of experience in payments and financial services, having held leadership positions in payments strategy, innovation, product management, product sales, and software development. Before joining SRM, Dean was Vice President in Treasury Management at Fifth Third Bank, overseeing Faster Payments, Commercial Card, Bank as a Biller, and Merchant Services. In prior roles, Dean was a Senior Payments Product Sales Leader at MasterCard and First Data, Product Leader for Consumer and Small Business Debit, Prepaid, and HSA solutions at Fifth Third Bank, SVP for Card Innovation at Wells Fargo Bank, and SVP for Emerging Debit Solutions at Bank of America.
A self-proclaimed “payments geek,” he is a frequent speaker at industry conferences, workgroup chair at the US Faster Payments Council, executive director of PayCLT, and payments patent owner. He has participated in multiple TCH and FedNow Instant Payment and Request for Payment workgroups. Dean earned an MBA from Marquette University and an MA in Marketing & Information Systems from UW Milwaukee.
About the Hosts:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Matt Vanhouten is a contributor to Fintech Confidential and has been developing and launching payments products for over 20 years. He led Digital Payables and Receivables for North America at J.P. Morgan and Global Visa Direct Product at Visa and had senior leadership roles within multiple payments startups. Matt frequently speaks at industry conferences such as AFP and publishes payments and fintech content on LinkedIn and Medium. He currently leads Product at VGS.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this engaging episode of FinTech Confidential, hosts Tedd Huff and Colton Pond, along with Rafael Reznek (Chief Technology Officer) and Sam Pause (Chief Innovation and Brand Officer), share insights into Mascoma Bank's distinctive approach in the banking sector. Known for its unique mutual ownership model and focus on community and environmental sustainability, the bank shines as a model of innovation and customer-first services in the digital banking era.
The conversation opens up about how Mascoma Bank prioritizes its community, highlighting its strides in technology to push the boundaries of innovation, including its noteworthy achievement as a certified B Corporation. It casts a spotlight on the bank's significant tech upgrades, designed to redefine banking for the digital customer by emphasizing proactive, tailored financial services.
The discussion moves to the strategic shift towards more personal, community-based banking experiences, emphasizing Mascoma Bank's effective use of technology to enhance customer service. Rafael and Sam explore the bank's deployment of Core Switch technology for efficient account transfers, addressing challenges in lending with innovative solutions, and setting benchmarks for banking evolution. Looking ahead, they share thoughts on the future of banking and lending tech, focusing on utilizing data, artificial intelligence, and crafting individualized customer journeys.
This episode is an essential listen for those keen on how traditional banking can adapt and thrive by focusing on technology, community engagement, and sustainability, showcasing Mascoma Bank as a pioneer in the financial landscape.
Key Highlights:* Mutual Ownership and Sustainability: Mascoma Bank stands out for its mutual ownership model, which emphasizes community and environmental sustainability, distinguishing it in the banking industry. * Positive Use of Technology: The bank leverages technology not just for efficiency but also to improve customer experiences and make a positive impact on the community. * B Corp Certification: Achieving B Corp status enables Mascoma Bank to focus on its social and environmental impact, ensuring accountability and higher standards. * Tech Transformation: Mascoma Bank is updating its technology infrastructure to become more proactive and customer-focused, shifting from traditional practices. * Community Banks' Rise: The popularity of community banks like Mascoma is growing because of their attentive customer service and smart use of technology to meet current needs. * Core Switch Technology: This technology offers a way to move away from outdated systems, providing more adaptable and friendly banking solutions. * Simplifying Lending Platforms: By automating and tailoring their processes, the bank addresses the complexities of lending platforms, boosting efficiency and customer service.
Takeaways:1. Community and Tech Commitment: Mascoma Bank exemplifies the balance between prioritizing community values and using technology to enhance services and impacts. 2. Customer-Centric Focus: The bank's shift towards prioritizing customer needs through technology shows the potential for community banks to stand out. 3. Unique Position with B Corp: Being a B Corp distinguishes Mascoma Bank by underscoring its commitment to ethical and responsible banking. 4. Forward-Looking Tech Approach: Mascoma Bank's move to update its technology and focus on customer needs underlines its approach to tackling future banking challenges. 5. Clear Success Indicators: Enhanced customer satisfaction, streamlined processes, and reduced costs are the benchmarks for Mascoma Bank's modernization efforts, showing a strategic approach to improvement.
Also, watch the entire episode on YouTube. Links:Mascoma Bank
Website: https://www.mascomabank.com/
LinkedIn: https://www.linkedin.com/company/mascoma-bank/
X (formerly Twitter): https://twitter.com/mascomabank?lang=en
Facebook Page: https://www.facebook.com/MascomaBank
Instagram: https://www.instagram.com/mascoma_bank/
YouTube: https://www.youtube.com/@MascomaBank
Raphael Reznek LinkedIn Profile: https://www.linkedin.com/in/raphael-reznek/
Samantha Pause LinkedIn Profile: https://www.linkedin.com/in/samantha-pause-42b87646/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
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Facebook: https://www.facebook.com/fintechconfidential
Support Provided by:
LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.
HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Time Stamps:00:00 Introduction to the Modernization Journey of Mascoma Bank
01:33 Spotlight on Mascoma Bank: A Standout in the Banking Sector
02:37 Personal Experiences and Insights into Mascoma Bank
05:12 Rafael Reznek's journey into banking and insights application.
05:12 The Unique Journey into Banking: A Conversation with Rafael and Sam
06:50 Sam Pause's diverse experience and innovation drive.
09:22 Raphael's approach to banking technology
11:17 The Role of B Corp Certification in Mascoma Bank's Mission
11:44 B Corp certification impact on Mascoma Bank.
14:01 The Start of Mascoma Bank's Modernization Journey
15:56 The Challenges and Solutions in Modernizing Mascoma Bank
19:44 The Impact of Technology on Customer Experience
22:42 The Power of Community Banks and Technology
22:52 Prioritizing Technology in Banking
23:32 Sponsored Message: LoanPro
24:12 Challenges and Solutions in Prioritizing Technology
25:44 Introducing Core Switch: A Game Changer for Mascoma Bank
28:38 The Impact of Core Switch on Customers
30:18 Addressing Pain Points in Lending with Technology
41:44 The Role of Data and AI in Future Banking
42:41 The Transformation of Roles in Banking
44:01 The Future of Banking: Implicit Interaction and Personalization
This is a Production of Diamond D3, Media ABOUT: Raphael Reznek: As Chief Information Officer of Mascoma Bank, Raphael Reznek focuses on reintroducing the question ‘Why?’ into community banking. At a time when small banks face greater competition than ever, Raphael is on a mission to reinvent how community banks can thrive in an increasingly digital world. When he overhears a partner or potential partner saying “banks don’t do that,” he knows he’s on the right path. Raphael has decades of successful experience building and leading technology and product teams. From his own startup to financial services firms, Raphael’s goal has always been to build customer-facing enterprise applications that improve the customer experience and strengthen brand loyalty. He is focused on using technology strategy as an integral part of business development in the 21st century economy.
Samantha Pause: As the Chief Innovation and Brand Officer at Mascoma Bank where she has spent her entire career of over 32 years. Samantha started as a teller at the bank in 1991 and has held several positioning over her 32 years in a variety of functions. Samantha uses this breadth of experience on a day-to-day basis to drive forward innovation that truly makes and impact for Mascoma Bank with their team members and customers. Samantha is always driving forward the brand and has been the largest advocate in getting Mascoma Bank to be a Certified B-Corp. This certification strengthens Mascoma Bank's mission to give back and truly serve their community.
Mascoma Bank : Mascoma Bank is a mutually owned bank and not for sale. With no shareholders to please, the bank is committed to remaining independent and to re-investing profits in the community. The first priority of Mascoma Bank has always been its customers, providing them with the security of a long-term relationship. The bank ensures that customers can get things done locally with people who make decisions on their behalf. With 25 locations throughout the Connecticut River Valley in New Hampshire and Vermont, and having been incorporated in 1899, Mascoma Bank strives to provide exceptional customer service while improving the lives of its customers and the community. It is a full-service bank offering a wide array of financial services, including deposit products, loans, commercial banking, insurance, and wealth management. Mascoma Bank also offers a range of automated services to provide access to accounts 24/7, including internet banking, person-to-person payments, mobile deposits, and cash management products.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In Episode Three of 'Accrued: The FinTech Confidential Series' presented by LoanPro, host Tedd Huff and co-host Colton Pond engage with Brent Beardall, the President and CEO of WaFd Bank. Brent shares his journey of resilience and its impact on his leadership, emphasizing the importance of passion and making a difference. He discusses the transformation of WaFd Bank into a digital-first institution and the pivotal role of technology in maintaining relevance as a regional bank. The conversation delves into the challenges and opportunities in the lending landscape, highlighting the need for a holistic approach to banking, the significance of personalizing lending products, and the strategic importance of deposits. Brent also explores the potential of technology to enhance customer relationships and drive continuous improvement.
Key Highlights:
- Leadership and Resilience: Brent's personal journey of resilience has profoundly shaped his leadership style, emphasizing passion and the desire to make a difference.
- Digital Transformation: The transition of WaFd Bank into a digital-first bank underlines the critical role of technology in staying competitive and relevant.
- Holistic Banking Approach: Emphasizing a comprehensive view of banking that integrates various aspects impacting lending, including a focus on personalized lending products.
- Strategic Prioritization: The importance of effective prioritization, understanding the significance of deposits, and addressing strategic challenges in banking.
- Commercial Real Estate Insights: Insights into the commercial real estate sector, assessing credit risk, and understanding different market segments.
- Innovation in Lending: Opportunities for innovation in lending services, leveraging data analytics, and enhancing customer service.
- Customer Feedback: The value of gathering and acting on customer feedback to drive continuous improvement in banking services.
- Future of Banking and Lending: Brent's perspective on the future, including the potential risks and benefits of artificial intelligence in the banking sector.
Takeaways:
- Adopt a holistic approach to banking, considering all aspects that impact lending.
- Personalize lending products and services using data to meet customer needs effectively.
- Prioritize strategic challenges and understand the critical role of deposits in banking.
- Gain insights into commercial real estate to navigate credit risks and market dynamics.
- Embrace innovation in lending services, focusing on problem-solving and enhancing customer relationships.
- Collect and utilize customer feedback to drive continuous improvement and adapt to changing needs.
- Balance innovation with compliance and be cautious about the evolving role of artificial intelligence in banking.
Also, watch the entire episode on YouTube. Links:WaFd Bank
Website: https://www.wafdbank.com/
Linkedin: https://www.linkedin.com/company/wafd-bank/
X (formerly Twitter): https://twitter.com/WAFDbank
Facebook Page: https://www.facebook.com/WAFDbank
Instagram: https://www.instagram.com/wafdbank/
Youtube: https://www.youtube.com/@WAFDBank
Brent Beardall
Linkedin Profile: https://www.linkedin.com/in/brent-beardall-2b413bb/
Fintech Confidential
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Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
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Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Support is provided by:
LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.
HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Time Stamps:00:00 Introduction
01:23 Brent Beardall's Leadership Journey
04:52 Brent's Personal Tragedy and Resilience
07:48 Lessons Learned from Personal Tragedy
09:39 Passion and Making a Difference
11:03 Creating a Culture of Caring
12:45 Brent's Leadership Style
15:10 Transforming Wafed Bank into a Digital-First Bank
17:13 Empowering Team Members
17:59 Staying Relevant as a Regional Bank
18:38 Avoiding Hubris in Banking
23:23 Leveraging Technology for Differentiation and Growth
28:06 Prioritizing Technology in Financial Institutions
33:33 Innovation at Wafed Bank
38:28 Challenges in the Lending Landscape
40:43 The Role of Technology in Lending
41:55 Taking a Holistic Approach to Banking
42:35 Personalizing Lending Products
43:27 Prioritizing Strategic Challenges
44:20 The Importance of Deposits
45:45 Understanding Commercial Real Estate
47:09 Opportunities in Lending Services
47:37 Flexibility in Loan Servicing
49:13 Gathering Feedback from Customers
51:23 Prioritizing and Acting on Feedback
55:46 The Future of Banking and Lending
This is a Production of Diamond D3, Media ABOUT: Brent Beardall: Brent Beardall is the President & Chief Executive Officer of WaFd Bank, a national bank headquartered in Seattle, Washington (NASDAQ: WAFD). WaFd Bank is the largest bank headquartered in Washington State with over $22 billion in assets and 215 offices located in eight western states. In 2021 WaFd Bank was recognized as the best bank in four of its eight states (Washington, Oregon, Idaho, and New Mexico) by Newsweek. Mr. Beardall joined WaFd Bank in 2001 as Vice President & Controller. In 2003 he was promoted to Chief Financial Officer, a position he served in for eleven years. Prior to this he served as Chief Banking Officer where he was responsible for all client-facing activities of the bank. He was awarded the title of President & CEO in 2017, becoming only the sixth CEO in the bank’s 104-year history. In 2018 WaFd undertook a bold initiative “Vision 2025” to transform into a “digital first bank,” with the vision of having a real time understanding of clients’ financial health, anticipating their needs, and helping them make better financial decisions. His simple ask of all employees is to “love what they do and make a difference.” Mr. Beardall received a master’s degree in Professional Accounting from Brigham Young University and is a licensed Certified Public Accountant in Washington State. He completed Stanford University’s Executive Program in August 2013. In 2012 he was recognized as “CFO of the year” by the Puget Sound Business Journal and currently serves on the boards of the YMCA of Greater Seattle, United Way King County, Pacific Coast Banking School, and the Washington Bankers Association.
About the Hosts:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In this compelling episode of Fintech Confidential's 'Accrued' series on LendTech, host Tedd Huff and co-host Colton Pond sit down with John Maxfield, the insightful founder of Maxfield on Banks. This conversation explores the intricate dynamics of LendTech, the critical importance of understanding the decision-making context in banking, and the transformative role of technology within the industry. John shares his unique approach to studying banking history and its impact on today's banking strategies, offering a deep dive into the challenges and triumphs of banks navigating through crises.
Key Highlights:
- The Essence of Decision-Making in Banking: Unpacking how personal experiences and a deep understanding of historical context influence banking decisions.
- Technology's Role in Banking Evolution: A look at how technological advancements are crucial for banks' growth, efficiency, and customer satisfaction.
- Navigating Compliance in the Banking Sector: Insights into the balancing act between innovation, growth, and the non-negotiable pillar of compliance.
- The Perennial Pitfall of Chasing Yield: Discussion on the common banking hazard of pursuing yield at the expense of stability, with a nod to recent banking challenges.
- Learning from Banking History: John emphasizes the value of historical knowledge in shaping banking's future, debunking the myth of a current tech revolution.
- The Future of Banking: Predictions on digital transformation in banking, emphasizing the ongoing evolution of distribution methods and the critical margin for error in banking decisions.
- Fintech and Banks: A Synergistic Approach: Encouraging a collaborative rather than competitive approach between fintech and traditional banking to foster innovation and customer-centric services.
Takeaways:
- A nuanced understanding of decision-making contexts is vital for banking success.
- Technological integration is key to navigating the complexities of modern banking.
- The banking industry's future hinges on digital adaptation, with a keen eye on maintaining the delicate balance between risk, innovation, and compliance.
- Historical insights offer invaluable lessons for anticipating and shaping the future of banking.
Also, watch the entire episode on YouTube. Links:
John Maxfield
Maxfield on Banks: https://www.maxfieldonbanks.com/
LinkedIn: https://www.linkedin.com/company/maxfield-on-banks/
Twitter: https://twitter.com/MaxfieldOnBanks
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
Support is provided by:
LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.
HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Time Stamps:00:00 Introduction: Kickoff with an insightful dive into LendTech's future with Tedd Huff and Colton Pond.
01:15 Meet John Maxfield: Introduction to the visionary behind Maxfield on Banks.
03:10 Life Lessons & Banking: A personal anecdote highlighting the influence of life experiences on banking.
06:00 Impact of Experience: Discussing how personal backgrounds shape banking decisions.
08:10 Decision-Making in Banking: Exploring the significance of context in banking strategies.
09:27 Passion for Learning: John Maxfield shares his journey into the depths of banking history.
11:27 Banking History Deep Dive: Insights into Maxfield's unique approach to understanding banking.
14:52 Crisis Navigation: Success stories from banks that triumphed over crises.
19:03 CEO Conversations: The value of direct dialogue with banking leaders.
22:07 Tech in Banking: How technology is revolutionizing the banking sector.
23:31 Growth & Compliance: Striking the perfect balance between innovation and regulatory compliance.
29:50 Compliance's Role: Why compliance is a cornerstone of banking success.
32:34 Growth Strategies: Integrating compliance with growth for banking success.
36:30 Banking Commandments: A look at the foundational principles of banking.
37:11 Common Pitfalls: Identifying the most violated banking commandment.
38:42 Tech Solutions: Leveraging technology to mitigate banking risks.
39:31 Banking's Digital Future: Predictions for the digital transformation in banking.
40:11 Distribution Evolution: The changing face of banking distribution methods.
42:06 Margin for Error: Understanding the criticality of precision in banking.
43:23 Risk & Innovation: Balancing innovation with risk management in banking.
45:05 Fintech Collaboration: Promoting synergy between fintech and traditional banking.
46:33 Tech Revolution Myth: Challenging misconceptions about the current state of banking innovation.
50:50 Customer-Centric Banking: Reflecting on the historical focus on customer service in banking.
55:41 Personalized Services: The future of customized banking solutions.
56:04 Learning from History: How past lessons shape the future of banking.
57:17 Genealogy in Due Diligence: The unexpected tool in banking analysis.
This is a Production of Diamond D3, Media ABOUT: John Maxfield: John Maxfield, the founder of Maxfield on Banks, brings two decades of banking history exploration to the table, offering a blend of historical analysis and contemporary insights. Through his platform, John aims to equip readers with a competitive edge in understanding banking, from its challenges to its success stories.
About the Hosts:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In the inaugural episode of Fintech Confidential's 'Accrued' series on LendTech, hosts Tedd Huff and Colton Pond engage in an exciting conversation with Rhett Roberts, the visionary co-founder and CEO of LoanPro, a company at the forefront of lending technology innovation. This discussion winds through the historical evolution of lending, the indispensable role of compliance in the financial sector, and the transformative impact of technology on the lending landscape.
Key Highlights:
- The Evolution of Lending: Journey through the millennia-long history of lending, understanding its origins and how it has been shaped by regulatory and technological advancements.
- Compliance as the Backbone of Trust: Digging deep into the critical role of compliance in lending, ensuring consumer protection and fostering industry trust.
- The Revolution of Lending Technology: Explore how technology is pivotal in navigating the complexities of compliance and enhancing lending processes.
- Challenges and Opportunities in Modernization: Discuss the imperative of modernization within financial services to achieve operational efficiency and cater to evolving customer needs.
- The Shift Towards Outsourcing Security: Examine the trend of financial institutions outsourcing security to protect sensitive data more effectively.
- Cloud Technology as a Catalyst for Innovation: Discover how cloud adoption is driving modernization and personalization in financial services.
- Personalization in Lending: Uncover the potential of personalized data and transaction-level credit in creating customized financial products for improved customer experiences.
Takeaways:
- The lending industry's complexity necessitates a deep understanding of both compliance and technology.
- Modernization, driven by technology, is essential for operational efficiency and fulfilling customer demands.
- Personalized lending solutions, enabled by modern technology, offer a pathway to more tailored and effective financial products.
- A Lending Core, like LoanPro, provides a starting point for financial organizations to grow their business at scale.
Also, watch on YouTube. Links:LoanPro
Website: https://loanpro.io
Linkedin: https://www.linkedin.com/company/loanpro-software/
Facebook: https://www.facebook.com/loanprosoftware
Instagram: https://www.instagram.com/loanpro.io/
Twitter: https://twitter.com/loanproio
Youtube: https://www.youtube.com/@loanprovideo6316/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
Support is provided by:
LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.
HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Time Stamps:00:00: Introduction to Fintech and Lending
09:26: The History of Lending
18:35: The Role of Compliance in Lending
24:44: The Importance of Lending Technology
28:22: Optimization and Efficiency in Lending
35:02: Modernization Challenges in Financial Services
35:32: Legacy Infrastructure as a Challenge
36:21: Importance of Ease of Integrations and Conversion
36:41: Shift towards Outsourcing Security
37:01: Cloud Adoption and Modernization
39:09: Personalization as a Result of Modernization
39:59: The Potential of Personalized Data
40:08: Transaction Level Credit and Personalization
40:32: Exciting Future of Financial Services
This is a Production of Diamond D3, Media ABOUT The Guest: Rhett Roberts: With an education in Investment Finance, Rhett was bound for Wall Street, but instead decided to take his unique skills to the software world. With nearly 20 years of experience building businesses, Rhett co-founded LoanPro, a modern lending platform for lenders to manage their loan accounts. An avid swimmer, entrepreneur, and problem solver, Rhett also serves as a board member of the FinTech Committee at the University of Utah.
LoanPro: LoanPro is a core lending software specializing in servicing loans. It powers financial innovation by giving users the tech they need to bring their lending innovations to life. Built on its API, LoanPro unites with its users' existing software while encouraging powerful integrations and unifying all aspects of the loan lifecycle in a single source of truth.
About the Hosts:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.
Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Join host Tedd Huff, co-host Matt Vanhouten, and guest Theo Lau in a thought-provoking episode of UNCUT by Fintech Confidential, where we dive deep into the multifaceted world of Artificial Intelligence in Fintech. This episode covers a broad spectrum of topics, including the responsible use of AI, its impact on jobs, financial inclusion, and the ethical considerations surrounding technology.
Key Discussion Points:
- Defining AI and Its Overuse: Understand AI beyond the hype as a technology grounded in mathematics and algorithms. Tedd leads the conversation on how language and terminology influence our perception of AI.
- The Ethical Use of AI: Matt, Theo, and Tedd discuss the importance of accountability and addressing biases in AI development, emphasizing the need for responsible decision-making.
- AI's Role in Financial Inclusion and Services: Explore how AI revolutionizes financial services, from enhancing customer support to improving risk assessment and lending practices. The guests highlight innovative FinTech products leveraging AI for better access to financial resources.
- Government and AI Regulation: The trio delves into the necessity of government intervention in AI decision-making, aiming for a balance to avoid bias and ensure transparency.
- The Potential of Web3 and Digital Identity: Theo sheds light on how Web3 and self-sovereign identity can democratize access to technology and data, offering a more equitable digital future.
- Addressing the Digital Divide: Discussions extend to bridging the digital divide, ensuring affordable internet access, and the role of AI in education and learning.
- The Future of AI in FinTech: The conversation concludes with insights into the future trends of generative AI in FinTech, highlighting the enduring importance of human interaction and relationship-building in the digital age.
Takeaways:
- AI, a powerful tool based on math, holds the potential to transform industries, including financial services, by automating tasks and providing insights.
- The responsible use of AI necessitates carefully considering ethical implications, biases, and the impact on society.
- Bridging the digital divide and ensuring equitable access to technology are critical for harnessing the full potential of AI.
- The future of AI in FinTech will likely focus on enhancing customer experiences, streamlining operations, and supporting personalized financial planning.
This episode with Tedd, Matt, and Theo offers a comprehensive overview of AI's current state and future possibilities in FinTech. By addressing AI's challenges and opportunities, we can navigate toward a more inclusive, efficient, and ethically responsible future in financial technology.
Also, watch the entire episode on YouTubeLinks:Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
This episode of UNCUT by Fintech Confidential is brought to you by:
Under, Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at https://skyflowsecure.com
And Don't miss HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.
Time Stamps:AI Fundamentals and Perception
[00:03:00] Theodora Lau emphasizes AI as a mathematical tool with a rich history.
[00:04:11] Matt Vanhouten discusses the impact of terminology on our understanding of AI.
Societal Implications of AI
[00:07:02] Discussion on AI's decentralizing effects and societal impacts.
[00:30:57] Lau addresses the complexities and transformative potential of AI and big tech.
AI's Role in Natural and Financial Worlds
[00:10:26] AI's application in understanding plant communication.
[00:37:05] Lau explains AI's role in enabling microloans, showcasing financial inclusion.
Ethical Use and Future Impact of AI
[00:13:21] Lau reflects on AI for good, focusing on ethical usage for solving real-world problems.
[00:32:02] Lau and Vanhouten debate the nuanced future impacts of AI on work and life.
Work Dynamics and Financial Services Innovations
[00:34:38] Discussion on how AI reshapes work dynamics and extends careers.
[01:37:27] Vanhouten talks about AI's potential to improve financial services like sanction screening.
Bias, Ethics, and Regulation in AI
[00:41:12] Necessity of addressing AI biases, especially in financial decisioning, and the role of regulation.
[01:10:05] Importance of prompt engineering to mitigate biases and achieve useful AI outputs.
AI in Creativity, Research, and Representation
[01:02:46] Huff shares how AI enhances research and breaks conventional thought patterns.
[01:09:01] Lau highlights biases in AI-generated images, stressing the need for diversity.
AI's Practical Applications and Skepticism
[01:17:00] Vanhouten expresses skepticism about generative AI in payments, advocating for machine learning.
[01:32:15] Ethical considerations in AI's future, with a vision of enhancing human creativity.
Changing Perceptions of Value and Financial Planning
[01:34:57] Huff on how AI might change our perception of value and mediums of exchange.
[01:42:10] Lau discusses the need for adaptive financial planning tools for changing life stages.
AI's Future in FinTech and Society
[01:47:09] Reflections on generative AI's future role in FinTech, emphasizing personalized services and human interaction.
[01:35:59] Lau shares her vision of the future of money, focusing on access to essential resources as forms of value.
This is a Production of Diamond D3, Media ABOUT: Tedd Huff: Tedd Huff is the Founder of Volayre, a FinTech-focused management consulting firm, providing expertise in Banking-as-a-Service, Payment Facilitation, and a range of services for banks, merchants, and tech companies in areas like partnership strategy, product management, and digital asset transfer. He is also the Founder of DD3 Media & executive producer and host of Fintech Confidential, a DD3 media production.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
DD3, Media: A multimedia creation, management, production & marketing firm delivering engaging content primarily serving Fintech and technology companies globally.
Join host Tedd Huff in an enlightening episode of UNCUT by FinTech Confidential, featuring special guests Ashley Eisenberg and Alena Smith. Together, they provide a comprehensive analysis of the payment facilitation landscape. The episode concludes that key factors for success in this field include a seamless user experience, understanding the different types of payment facilitators, the importance of verticalization, robust fraud, and risk management strategies, and the necessity of strong customer support systems. This discussion is a must-listen for anyone in the FinTech industry, offering invaluable insights into the complexities of payment facilitation.
In-Depth Discussion:
- Exploring Types of Payment Facilitators: Tedd Huff, along with Ashley Eisenberg and Alena Smith, dive into retail, wholesale, and hybrid models in payment facilitation.
- Challenges and Alternatives: The team discusses the hurdles in payment facilitation and explores alternative models like managed payback or traditional ISOs.
- User Experience in Payment Facilitation: Emphasizing the critical role of user experience in ensuring efficient payment processes.
- The Importance of Verticalization: The guests highlight how specializing in specific industries can lead to more effective PayFac solutions.
- Confronting Fraud and Risk Management: Strategies for combating fraud in payment systems, including the use of AI and machine learning, are thoroughly examined.
- AI's Role in Enhancing Risk Management: The transformative impact of AI technologies in risk management within the payment industry is a key focus.
- Improving Customer Support: The importance of customer support in maintaining positive merchant relationships and smooth payment experiences is discussed.
- Key Considerations for PayFac Adoption: The episode provides insights into the infrastructure, tools, and expertise needed for effective payment management.
Conclusion:
- This episode of UNCUT by FinTech Confidential with Tedd Huff, featuring Ashley Eisenberg and Alena Smith, is essential listening for understanding the dynamic and intricate world of payment facilitation. It offers valuable perspectives and strategies for anyone looking to navigate this crucial aspect of the FinTech industry.
WATCH ON YOUTUBELinks:Secure Bancard Website: https://securebancard.com/
Secure Bancard Linkedin: https://www.linkedin.com/company/secure-bancard-llc-/
Eliana Smith LinkedIn: https://www.linkedin.com/in/elainademezasmith/
Ashley Isenberg LinkedIn: https://www.linkedin.com/in/ashley-isenberg/
Tedd Huff Linkedin: https://www.linkedin.com/in/teddhuff/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
This episode of UNCUT by Fintech Confidential is brought to you by:
Under, Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc
Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at https://skyflowsecure.com
And don't forget to check out Chargebacks 911, the industry leader in chargeback management and prevention. Say goodbye to revenue loss and hello to seamless transactions with Chargebacks 911. Get started at https://cb911.info
Time Stamps:00:02:12 | Payment Facilitation Demystified!
Discover what payment facilitation really means and why it's all about keeping users happy and risks low!
00:03:46 | The Real Deal on Payment Facilitation!
Dive into the tough stuff and sweet perks of payment facilitation – it's all about balancing risks and owning it!
00:09:57 | Payment Facilitation: What's Your Style?
Retail, wholesale, or hybrid? Get the scoop on different payment facilitation models and the role of big money players!
00:13:11 | Niche Pay Solutions Taking Over!
Check out how pay-as-a-service is getting all vertical and why industries need their own financial swag!
00:15:00 | Payment Facilitation 3.0: Total Takeover!
The future is now with end-to-end payment control – but hey, with great power comes great responsibility!
00:19:14 | New Kids on the Payment Block!
The market's shifting gears towards fresh processors – find out how they're changing the payment game!
00:19:47 | ISOs vs. PayFacs: Who's Who?
Get the lowdown on ISOs and payment facilitators – what's the diff and how do they run the show?
00:20:09 | Grab the Reins on Payment Experience!
Why settle for less control? Learn why peeps are ditching external processors for a hands-on payment vibe!
00:21:31 | Outage Meltdown? Keep It Cool!
How to handle payment outages like a boss – it's all about being clear, quick, and keeping customers in the loop!
00:22:53 | Why Payment Facilitation Rocks!
Uncover the top reasons businesses are jumping on the payment facilitation bandwagon – hello, better user experience!
00:25:06 | Pick Your Payment Facilitator Flavor!
Managed payback or full stack pull risk? We're breaking down payment facilitator models to find your perfect match!
00:27:03 | To Be or Not to Be a PayFac?
Is payment facilitation your destiny? We're weighing in on when it makes sense to jump in, based on your biz's size and focus!
00:33:07 | Control Freaks Win in Payment Facilitation!
More control in payment facilitation means you're the boss of funding, reconciling, and keeping customers smiling!
00:35:28 | Customer is King!
Why a customer-centric approach in payment facilitation is the secret ingredient to success, no matter your model!
00:36:33 | Going Vertical in Payments!
Is specializing the way to go in the payment world? We're tackling the pros and cons of verticalization!
00:39:32 | Niche It Up in Payment Facilitation!
Why zeroing in on niche markets could be your golden ticket in the world of payment facilitation!
00:39:50 | Software Devs Get UX Better Than Payment Pros?
Find out why software developers might just have the upper hand in understanding what users really want!
00:40:14 | Payment Facilitation Models Unpacked!
We're exploring all the ways payment facilitation can be tailored to give merchants more than just a way to get paid!
00:42:07 | The Verticalization Vortex!
Is there enough dough in specialized markets? We're discussing the risks and rewards of going all-in on a niche!
00:43:28 | Selling to Vertical Markets: A Wild Ride!
Strategies, challenges, and how one bad apple merchant can spoil the bunch – it's a vertical market showdown!
00:45:34 | Fraud Busters in Action!
The skinny on how fraud prevention and risk management are saving the day and keeping your cash safe!
00:50:40 | Risky Business: Stories from the Trenches!
Hear jaw-dropping tales from the risk management frontlines and why staying proactive is your best defense!
00:56:00 | AI: The New Risk Management Superhero?
Get excited about how AI and machine learning are changing the game in spotting trends and dodging risks!
00:56:50 | AI to the Customer Support Rescue!
Imagine customer support that's faster and smarter, thanks to AI – we're discussing the future of help!
00:58:41 | The Real-Time Communication Conundrum!
Tackling the tough stuff about real-time chats, customer expectations, and how it all affects your rep!
00:59:36 | Controlling the Payment Facilitation Message!
The importance of nailing real-time communication and picking partners wisely in the payment facilitation dance!
01:00:16 | Start Small or Go Big in Payment Facilitation?
The debate is on: is it better to kick things off early or scale up big-time when it comes to payment facilitation?
01:01:34 | Marketing as a Service: The Next Big Thing?
"Everything as a service" is taking over, and we're diving into what this means in the payment facilitation world!
01:03:59 | To PayFac or Not to PayFac?
Breaking down the big question: should your biz jump on the payment facilitation train or pump the brakes?
This is a Production of Diamond D3, Media ABOUT: Tedd Huff: Tedd Huff is the Founder of Volayre, a FinTech-focused management consulting firm, providing expertise in Banking-as-a-Service, Payment Facilitation, and a range of services for banks, merchants, and tech companies in areas like partnership strategy, product management, and digital asset transfer. He is also the Founder of DD3 Media & executive producer and host of Fintech Confidential, a DD3 media production.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
DD3, Media: A multimedia creation, management, production & marketing firm delivering engaging content primarily serving Fintech and technology companies globally.
Walt Levengood, VP of Strategy and Revenue of Nav, a groundbreaking financial technology company, shares his profound insights on navigating small businesses' financial health. Throughout the discussion, Walt highlights the critical role of fintech in equipping businesses with crucial financial tools they need for growth. He covers how the acquisition of TillFul and Nuula drives Nav's mission further and addresses numerous small business owners' challenges in the rapidly evolving fintech landscape. Moreover, he underscores the importance of data-driven solutions in enhancing business financing decisions and discusses Nav's unique data strategies in building customer credit files.
Here are three key takeaways from this episode that you won't want to miss:
1️⃣ Secret to Financial Success with Data-Driven Solutions for Small Businesses
2️⃣ The Game-Changing Acquisitions of Nuula and Tilllful That Sets Nav Apart from the Competition
3️⃣ Stopping the Death Rate of Small Businesses
Join us as we dive deep into the world of fintech and uncover the strategies that are helping small businesses thrive.
Watch the entire episode on YouTube. Links:Nav - https://www.nav.com/
Nav's LinkedIn - https://www.linkedin.com/company/navsmb/
Nav's Twitter - https://twitter.com/navsmb
Nav's Facebook - https://www.facebook.com/navsmb/
Nav's Instagram - https://www.instagram.com/navsmb/
Nav's YouTube - https://www.youtube.com/@Navsmb
Walt Levengood's LinkedIn - https://www.linkedin.com/in/wlevengood
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
This episode of Fintech Confidential 1:1 is brought to you by Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
And don't forget to check out Chargebacks 911, the industry leader in chargeback management and prevention. Say goodbye to revenue loss and hello to seamless transactions with Chargebacks 911. Get started at www.cb911.info
Time Stamps:01:17 Introduction to FinTech Confidential
01:34 Guest Introduction: Walt Levengood from Nav
02:07 Walt's Journey into FinTech
03:34 Walt's Experience with Nav
04:37 Nav's Mission and Vision
05:55 Nav's Recent Acquisitions: TillFul and Nuula
07:07 Nav's Unique Position in the FinTech Landscape
08:21 Nav's Role in Building Credit Files for Small Businesses
13:36 Nav's No-Touch Environment
24:19 Future of FinTech for Small Businesses
25:40 Conclusion and Final Thoughts
This is a Production of DD3, Media ABOUT: Walt Levengood: Walt is the VP of Sales and Business Development at Nav. He has a proven track record in new market penetration, new product development, profit expansion, and raising capital from venture firms and Wall Street. Walt has an entrepreneurial mentality and a work ethic guided by metrics and teamwork. At Nav, Walt is responsible for leveraging a data-driven, personalized, consistent user experience across all touchpoints. He facilitates the connection between Nav’s customers and lenders/credit providers across multiple fulfillment channels and focuses on Nav’s continued business development, strategic relationships, and experience innovations. Walt has been with Nav for five years. Before Nav, he was an Advisor at Talech and FinXTech and the Chief Strategy Officer at Bizfi, where he helped launch the first aggregation platform for small businesses. He holds a BS in Marketing from West Chester University of Pennsylvania.
Nav : Nav is the leading financial health platform for small businesses. Using real business data and proprietary scoring, Nav gives small-business owners transparency in finding the right loan, credit card, banking, and other business service options. Nav’s unique financial health platform shows cash flow, credit insights, and suggested financing options. It is the only place small business owners can see what financing they may qualify for before they apply. Nav’s platform seamlessly integrates with other software and websites, making it the leading embedded finance solution for SMBs.
Tedd Huff: Tedd Huff is the Founder of Volayre, a FinTech-focused management consulting firm, providing expertise in Banking-as-a-Service, Payment Facilitation, and a range of services for banks, merchants, and tech companies in areas like partnership strategy, product management, and digital asset transfer. He is also the President & Founder of DD3 Media. He is also the executive producer and host of Fintech Confidential, a DD3 media production.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
DD3, Media: A multimedia creation, management, production & marketing firm delivering engaging content primarily serving Fintech and technology companies globally.
Aaron Letzeiser is the Co-founder and CEO of Obie, the game-changing insurance and risk management platform for real estate investors. He spills the beans on the fascinating journey of Obie, its groundbreaking mission, and the hurdles faced in its infancy. Discover how Obie leverages cutting-edge technology to revolutionize the insurance process, unveil transparency, and deliver tailor-made solutions. Brace yourself for the inside scoop on the power of specialization in the insurance industry, the hottest market trends, and the mind-blowing potential of large language models. Plus, Aaron drops some priceless advice for aspiring entrepreneurs and emphasizes the invaluable role of customer feedback.
Three things you can't afford to miss from this episode:
1️⃣ Unveiling the secret sauce behind Obie's game-changing insurance process!
2️⃣ The mind-blowing market trends that will reshape the insurance industry!
3️⃣ How large language models are set to revolutionize how we approach insurance!
Also, watch the entire episode on youtube. Links:Obie
Website: www.Obieinsurance.com
Twitter - https://twitter.com/Obieinsurance
LinkedIn - https://www.linkedin.com/company/joinObie/
Youtube - https://www.youtube.com/@ObieInsurance.com
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
This episode of Fintech Confidential 1:1 is brought to you by Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
And don't forget to check out Chargebacks 911, the industry leader in chargeback management and prevention. Say goodbye to revenue loss and hello to seamless transactions with Chargebacks 911. Get started at www.cb911.info
Time Stamps:The frustrations with the insurance process (00:00:00)
In this interview, Aaron Letzeiser discusses how, during demos, people would forget about the tools and instead focus on discussing their frustrations with the insurance process. He sheds light on the common pain points faced by individuals when dealing with insurance and how his company, Obie, aims to address these frustrations.
The challenges faced in the early stages of the fintech journey (00:03:24)
Join Aaron Letzeiser as he shares the challenges faced in the early stages of their fintech journey. From relying on spreadsheets to the lack of technological innovation in the insurance industry, Lesser provides insights into the hurdles they had to overcome to bring their vision to life.
The evolution of Obie's mission (00:09:20)
Discover how Obie's mission has evolved over time as Aaron Letzeiser explains the company's journey. Initially wanting to solve every problem for real estate investors, Obie has now shifted its focus to doing one thing well. Learn about the reasons behind this strategic shift and the impact it has had on their business.
The challenges of building a fintech company (00:10:19)
Building a fintech company comes with its fair share of challenges. Aaron Letzeiser dives into the obstacles they faced in the early stages and emphasizes the importance of doing one thing well before expanding. Gain valuable insights into the lessons learned and the strategies employed to overcome these challenges.
The inefficiencies in the insurance process for real estate investors (00:11:37)
Join Aaron Letzeiser as he sheds light on the outdated and inefficient process of obtaining insurance for real estate investors. Learn how Obie's innovative technology eliminates the need for manual data entry and streamlines the insurance process, saving time and frustration for real estate investors.
Obie's mission and expansion in the insurance and risk management space (00:15:32)
Discover Obie's mission to make the insurance process even easier for customers as Aaron Letzeiser explains their expansion in the insurance and risk management space. Learn how Obie proactively integrates with different platforms to provide a seamless experience and enhance customer satisfaction.
The importance of underwriting data in insurance (00:19:49)
In this interview, Aaron Letzeiser highlights the importance of underwriting data in insurance. Discover how Obie utilizes underwriting data, such as cash flow and lender information, to assess risk in real estate investments. Gain insights into the role of data in making informed insurance decisions.
Ensuring transparency and protecting investor data (00:23:08)
Transparency and data protection are crucial in the insurance industry. Aaron Letzeiser explains how Obie maintains transparency in their services while protecting investor data. Discover how they anonymize necessary information and adhere to regulatory guidelines to ensure the security and privacy of their customers.
Speed, transparency, and risk management in insurance (00:24:42)
Speed, transparency, and risk management are key factors in the insurance industry. Join Aaron Letzeiser as he highlights the problems that OBI aims to solve, including providing fast and transparent services while effectively managing risk. Gain insights into how Obie's technology-driven solutions address these challenges.
The importance of specialization (00:29:43)
Specialization plays a vital role in the insurance space. Aaron Letzeiser discusses the value of finding specialists in the insurance industry and how it can lead to better understanding and results for customers. Discover the benefits of working with experts who have in-depth knowledge of specific insurance needs.
The ideal client for Obie (00:35:01)
Learn about the ideal clients for OBI as Aaron Letzeiser explains their target market. Discover why small to medium-sized residential real estate investors are the perfect fit for Obie's technology-driven solutions. Gain insights into how OBI can help these investors efficiently manage their properties.
Catering to accidental landlords (00:37:14)
Accidental landlords often face unique challenges when it comes to insurance. Join Aaron Letzeiser as he discusses how Obie caters to accidental landlords by providing education and guidance on the right insurance policies for their rental properties. Discover how OBI ensures these landlords have proper coverage and avoid potential issues.
The use of language models in insurance (00:39:23)
Explore the potential of language models, like GPT, to improve claims processing and policy interpretation in the insurance industry. Aaron Letzeiser discusses the benefits and applications of language models in enhancing efficiency and accuracy in insurance processes.
The role of data in insurance innovation (00:40:11)
Data plays a crucial role in driving innovation in the insurance industry. Join Aaron Letzeiser as he emphasizes the importance of leveraging data and trends to improve efficiency and bring about innovative solutions. Discover how Obie utilizes data to push the boundaries of insurance innovation.
The future of the insurance industry (00:43:34)
Discover how Obie is shaping the future of the insurance industry as Aaron Letzeiser shares their innovative approach. Learn how they use novel data to drive change while collaborating with existing carriers. Gain insights into the exciting possibilities that lie ahead for the insurance industry.
The vision of a more consumer-accessible insurance market (00:49:51)
Join Aaron Letzeiser as he discusses his vision of a more consumer-accessible insurance market. Discover the importance of transparency and consumer involvement in the insurance process. Gain insights into how Obie aims to make insurance more accessible and customer-centric.
Advice on narrowing focus as an entrepreneur (00:51:01)
Entrepreneurs often face the challenge of narrowing their focus. Aaron Letzeiser shares valuable advice on how entrepreneurs can identify the common thread and find their niche. Learn about the importance of talking to customers and identifying common themes to narrow your focus and drive success.
Pivoting towards customer needs (00:52:53)
Customer feedback can be a catalyst for change. Aaron Letzeiser shares an example of how customer feedback led Obie to pivot their focus towards addressing the pain points in the insurance process rather than building additional tools. Discover the power of listening to customers and adapting to their needs.
This is a Production of Diamond D3, Media ABOUT: Aaron Letzeiser: Aaron Letzeiser is the Co-Founder & COO of Obie, a venture-backed insurance and risk management technology platform serving the 17 million real estate investors in the United States. Obie's digital quoting platform and instant rate options make it the easiest and most transparent way in the market today for investors to obtain coverage.
Prior to founding Obie, Aaron started and grew several successful companies that he’s seen to an exit. In addition to his work at Obie, he is an active real estate investor and a Venture Partner at the San Francisco-based venture capital group Pioneer Fund. Aaron graduated from Michigan State University and was named to the Forbes 30 Under 30 list.
Obie: Obie is an insurance technology company, hyper-focused on driving value for the modern real estate investor and the partners they work with every day. Whether you are an owner, lender, agent, or property manager, Obie’s mission is to build technology and insurance products that drive efficiency and fundamentally change the way insurance is bought and sold.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Watch the entire episode on YouTube.In this episode of Uncut by Fintech Confidential, Tedd Huff, along with Matt Van Houten and Eric Brown, delve into their experiences at the Money 2020 conference. They highlight a significant shift from crypto and blockchain to a more mainstream approach, emphasizing the importance of working within existing financial systems. Additionally, they observe a decrease in the presence of big companies and stages, speculating that economic factors and a previous focus on risk may be the cause. The conversation also touches upon the high cost of participation, the evolution of the conference's focus, and the current state of fintech. Finally, they conclude by discussing the delicate balance between price and value that conference attendees must consider.
Three essential items that we dive into.
1️⃣ "Discover the surprising shift in focus at the Money 2020 conference!"
2️⃣ "Uncover the hidden truth behind the decrease in big companies at Money 2020!"
3️⃣ "Find out the secret to balancing price and value for conference attendees!"
Links:Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
This episode of "Fintech Confidential Uncut" is brought to you by Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
And don't forget to check out Chargebacks 911, the industry leader in chargeback management and prevention. Say goodbye to revenue loss and hello to seamless transactions with Chargebacks 911. Get started at www.cb911.info
Time Stamps:00:02:18 - The shift in the show floor and the absence of crypto
Find out why crypto and blockchain-related topics were noticeably absent at the recent Money 2020 conference. The show floor has changed, and we're here to spill the tea!
00:05:33 - The mainstream and orthodox tone of Money 2020
Money 2020 used to be all about challenging the status quo, but things have changed. Discover how the conference has become more mainstream and focused on working within existing systems.
00:10:53 - The bear market impact on crypto presence
Crypto companies are taking a hit in the bear market, affecting their presence at Money 2020. Dive into the market-driven factors that are causing this decline.
00:12:37 - The decline in presence at Money 2020
The show floor is shrinking, and big players are nowhere to be found. Get the scoop on the decrease in stages and the absence of major players outside the conference.
00:16:48 - Lack of innovation at Money 2020
Innovation seems to be taking a backseat at Money 2020. Uncover why this year's event lacks the innovative and groundbreaking ideas we've seen in the past.
00:17:59 - Money 2020's new product, 20 Fold
Money 2020 is introducing a game-changer: 20 Fold. Find out how this new product aims to bring investors and startups together in a modern twist on Angel List.
00:24:48 - The startup growth cycle
Money 2020 is evolving, and startups are playing a bigger role. Join the conversation about the growth cycle of the conference and the increasing involvement of startups.
00:25:23 - Shift towards fintech and crypto
Traditional banks are taking a backseat as fintech and crypto companies steal the spotlight at Money 2020. Discover when this shift started and what it means for the industry.
00:32:14 - Challenges and limitations of AI in payments
AI is revolutionizing payments, but it's not without its challenges. Learn about the limitations and risks of using AI, especially regarding fraud detection.
00:34:49 - The Challenges of Generative AI and Language Models
Generative AI and language models may sound fancy, but they come with their own set of difficulties. Find out why matching terminology and potential errors can be a headache.
00:35:32 - Preventing Chargebacks and Retaining Revenue
Chargebacks can be a nightmare for businesses, but there's a way to prevent them. Discover how resolving chargebacks before they're filed can save your revenue.
00:36:54 - Expectations and Potential of AI Tools and Problem Solving
AI tools have the potential to solve complex problems, but not all tools are created equal. Learn why finding the right tool for the job is crucial for success.
00:46:38 - Innovation doesn't have to be flashy
Innovation doesn't always mean reinventing the wheel. Find out how making a product better and easier to use can be just as innovative, without all the flashy gimmicks.
00:51:46 - The future of fintech and banking
What does the future hold for fintech and banking? Get a glimpse into the next three years, including potential consolidation, partnerships, and the importance of trust.
00:57:45 - The need for clarity and protection in payments
Clear rules and protection are essential in payment systems. Discover how Venmo is stepping up with a liability guarantee and why trust and protection matter to consumers.
00:58:56 - The price tag and attendance
Attending Money 2020 comes with a hefty price tag. Find out how the high cost impacts attendance and who will pay the big bucks.
01:00:23 - The value of the badge
Is the Money 2020 badge worth the price? Explore the value attendees get from their badges and whether it justifies the steep cost.
01:02:17 - Sessions and content improvement
Money 2020 is stepping up its game with improved session content. Dive into the practical and deep-diving topics that are taking center stage.
This is a Production of Diamond D3, Media Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Jeffery Glass is the CEO and Founder of HomeTap, the groundbreaking company revolutionizing the way homeowners access their home equity. In this episode of Fintech Confidential, Glass reveals the secrets to success in the real estate market and shares invaluable advice for entrepreneurs.
Three important items Covered:
1️⃣ Discover the game-changing alternative to traditional loans that homeowners are raving about.
2️⃣ Uncover the shocking impact of rising interest rates and inflation on the residential real estate market.
3️⃣ Learn the essential steps to building a strong team and finding the right capital partner for your entrepreneurial journey.
Also, watch the entire episode on YouTube. Links:Hometap
Website: https://www.hometap.com/
Linkedin: https://www.linkedin.com/company/hometap-equity-partners
Facebook: https://www.facebook.com/HometapEquity/
Instagram: https://www.instagram.com/hometap_/
Twitter: https://twitter.com/hometap
Youtube: https://www.youtube.com/channel/UCOS30gqJ9HVS3cCbH_M4LxA
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
X: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
Supporters
Support provided by Skyflow.
What if privacy had an API?
What if you could ensure data privacy, governance, and compliance with just a few API calls?
What if you could worry less about PCI requirements while actually improving privacy and security?
With sky flow, you can visit skyflowsecure.com today to learn how.
Support provided by Chargebacks911.
What are Chargebacks REALLY Costing You?
They don't need to be a cost of doing business! You can be set up in just 48 hours to resolve up to 40 percent of chargebacks before they're ever filed.
It's fast, easy, and effective.
Get started at cb911.info
Time Stamps:The mission of HomeTap [00:00:00]
Unlocking the secrets of homeownership and crushing traditional loans!
The origin story of HomeTap [00:02:33]
How Jeff Glass turned personal experiences into a game-changing financial solution!
HomeTap's mission to change homeownership financing [00:08:40]
Making homeownership a breeze for cash-strapped homeowners!
The importance of homeowner experience [00:12:27]
Creating a homeowner experience that will blow your mind!
Ensuring transparency and clarity for homeowners [00:14:08]
No more confusing financial jargon - HomeTap keeps it simple!
Providing capital for homeowner needs and opportunities [00:15:56]
Get the cash you need for life's challenges and dreams!
Home equity and target demographic [00:24:05]
HomeTap's got your back if you're sitting on a goldmine!
Tailoring services and marketing [00:26:51]
Home renovations made easy with HomeTap's tailored services!
Resilience and market trends [00:32:13]
Why residential real estate is the ultimate investment!
The impact of rising interest rates on housing [00:35:23]
Rising interest rates are killing the housing game - find out how!
Future goals and plans for HomeTap [00:40:51]
HomeTap's big dreams of becoming a national sensation!
Competition and defenseability in the industry [00:45:06]
How HomeTap stays ahead of the game in a cutthroat industry!
The importance of passion and dedication in entrepreneurship [00:48:36]
Starting a business ain't for the weak - Jeff Glass spills the tea!
Challenges and considerations of being an entrepreneur [00:50:18]
Think you have what it takes to be an entrepreneur? Think again!
Optimizing for success over ownership [00:53:51]
Why success trumps ownership in the world of entrepreneurship!
This is a Production of Diamond D3, Media ABOUT: Jeffery Glass:
Entrepreneurship has been a passion for Jeff since his teenage years. By age 22, he started two college marketing businesses that helped pay off some of his college loans. Over the next two decades Jeff ran 4 other successful businesses and learned a ton about what it takes to start, build and grow technology and data-driven companies in this ultra-competitive world. He’s also been in the investor’s seat, spending 6 years as an MD at Bain Capital Ventures.
Jeff is currently the co-founder and CEO of Hometap, a data-driven residential real estate platform that is changing home ownership financing. Hometap invests in residential properties, making passive investments alongside homeowners, and participates in the future value of the home. For homeowners, this is a simplified, sensible alternative to debt and monthly payments that allow them to pay off bills, build their savings, and fund the things that come up in life. For investors, this is a new asset class, allowing them to participate in the multi-trillion-dollar residential real estate market without the operational and management hassles of owning and operating homes.
Jeff lives in Brookline, MA with wife and three children. He is a graduate of Amherst College and Harvard Business School.
Hometap :
Hometap is a smart loan alternative that allows homeowners to access their home equity to do more in life without taking on debt. An investor, not a lender, Hometap gives homeowners cash in exchange for a share of their home's future value. They can use the money for anything they'd like, from paying off credit card debt to starting a business or buying a second home, without the hassle of monthly payments or interest. When the homeowner settles the investment at or before the end of the 10-year effective period, Hometap receives an agreed-upon percentage of the sale price or current appraised value.
Tedd Huff:
Tedd Huff is the Co-Founder of Voalyre and the President and founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media:
DD3 Media is a media creation, management, and production company that delivers engaging content globally
"Fintech Confidential Uncut" is a show that brings you 100% raw, real, and uncut conversations about the world of fintech. In this episode, co-hosts Tedd Huff and Matt Vanhouten dive deep into the challenges and potential pivots faced by legacy players in the fintech industry.
Don't miss these topics:
- Will Visa's acquisitions impact innovation within the company?
- Is consumer protection at risk with alternative account-to-account payments?
- PIX in Brazil, UPI in India, and the US's confusion with RTP and FedNow
- Will banks and FIntech finally hold hands down the aisle?
Staying up-to-date with the latest trends and insights in the fintech industry, sign up for the Fintech Confidential emails at www.fintechconfidential.com/access and Don't miss out on the raw and uncut conversations that will give you a deeper understanding of the challenges and opportunities in the world of fintech.
Also, watch the entire episode on YouTube. Links:Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters:
This episode of "Fintech Confidential Uncut" is brought to you by Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.com
And don't forget to check out Chargebacks 911, the industry leader in chargeback management and prevention. Say goodbye to revenue loss and hello to seamless transactions with Chargebacks 911. Get started at www.cb911.info
Time Stamps:Legacy Players in Fintech [00:00:00]
Are legacy players in the fintech industry facing major challenges? Let's take a look at the struggles of companies like Kodak and Xerox.
Visa's Dominance and Potential Challenges [00:04:51]
Visa is ruling the card payment industry, but can it maintain its dominance? Find out about the uncertainties surrounding Visa's future.
Contrasting Visa and Mastercard [00:10:24]
Visa vs. Mastercard: Who's the real fintech leader? Discover the different strategies and approaches of these two giants.
Visa's acquisition strategy [00:13:28]
Visa's acquisition game plan is not as innovative as Mastercard's. Learn why Visa needs to step up its game.
The threat to Visa's dominance [00:17:16]
Is Visa's reign in danger? Find out if an upstart can knock Visa off its throne and steal its market share.
Push to card payments [00:21:15]
Push to card payments: Are they worth it? Get the lowdown on the pricing and risks involved compared to traditional payment methods.
The challenges of social engineering [00:25:06]
Beware of social engineering! Find out why it's on the rise and how you can protect yourself from scams.
The need for trust in account-to-account payments [00:28:32]
Trust is crucial in account-to-account payments. Discover why banks play a vital role in building trust with customers.
The importance of resolving issues and protecting consumers [00:34:50]
A bank that takes responsibility? It's possible! Learn how resolving issues and protecting consumers can boost trust in payment services.
The challenges of alternative payment methods [00:34:59]
Why are older folks slow to adopt alternative payment methods? And what do younger generations expect? Find out here.
The impact of interchange rules on banks [00:36:17]
Interchange rules are shaking things up for banks. Discover how these changes could influence their card-issuing strategies.
The decrease in credit card rewards and increasing interchange fees [00:37:33]
Credit card rewards are dwindling, and interchange fees are rising. Is it time to ditch your credit card? Find out here.
The government mandate in Brazil and India [00:47:02]
Governments in Brazil and India are calling the shots in finance. Learn about their heavy-handed approach and its impact on banks.
Paying with installments in Brazil [00:48:07]
Buy now, pay later: the Brazilian way. Explore the unique practice of paying in installments and the fees that come with it.
Visa's potential acquisition of Pismo [00:51:31]
Visa's eyeing Pismo in Brazil. Discover how this acquisition could open up new revenue streams and global opportunities for Visa.
The moat of Visa's business model [00:59:07]
Visa's got a stronghold on cross-border transactions. Find out why its business model is a force to be reckoned with.
The convergence of fintech and banks [01:02:03]
Are fintech and banks joining forces? Dive into the discussion on how they can work together to solve financial problems.
The potential for new models in global money movement [01:05:56]
Traditional infrastructure is not the only way to move money globally. Explore new models like tokenization that could revolutionize the industry.
The direct to consumer strategy [01:10:33]
Cutting out the middleman: the direct to consumer strategy. Uncover the challenges and benefits of this approach in fintech.
Opportunity for banks to bank technology companies [01:11:39]
Banks embracing technology companies? It's happening! Discover the opportunities that arise when banks become customers of tech companies.
Banks looking to scale and support technology companies [01:13:04]
Banks are scaling up and supporting tech companies. Learn about their hiring, policies, and regulatory considerations in this new era.
The challenges of scaling and flexibility [01:21:56]
Legacy players struggle to scale and be flexible. Find out why regulatory oversight and old processes are holding them back.
Streamlining onboarding processes [01:22:47]
Banks need to streamline onboarding for fintechs. Discover why simplifying the process is crucial in the app store environment.
The potential for third-party service providers [01:26:54]
A new industry is emerging to help fintechs onboard with banks. Learn how third-party service providers can accelerate implementation.
The challenges faced by legacy players in the fintech industry [01:33:05]
Legacy players in fintech face major challenges. Join the discussion on the hurdles they must overcome, with a focus on Visa.
The features of Sky Flow's design [01:33:05]
Sky Flow's design is a game-changer. Explore its secure and tokenized personal information collection, encrypted data analysis, and more.
Disclaimer and caution regarding financial decisions [01:33:39]
Caution! This information is not financial advice. Do your research and make independent decisions to protect your finances.
This is a Production of Diamond D3, Media Diamond D3, Media is a multi-media creation, management, and production company delivering engaging content globally
In this episode, Landon Glenn, the CEO and Founder of ASA, takes us on a thrilling journey through the world of fintech. He shares the challenges he encountered while establishing ASA and sheds light on the company's mission and vision. Get ready to be amazed as Landon reveals ASA's commitment to empowering users, securing data, and forging reliable connections with financial institutions.
Here are three mind-blowing takeaways from this episode:
1️⃣ Unveiling the Secret to Unprecedented Financial Success
Discover how ASA is breaking barriers and revolutionizing the financial services industry. Prepare to be blown away by the key to unlocking unparalleled financial success!
2️⃣ The Game-Changing Middle Ground in Fintech
Find out how ASA is transforming the fintech landscape with their groundbreaking approach. Brace yourself for a mind-bending revelation that will forever change the way you view the middle portion of the episode!
3️⃣ The Ultimate Question: ASA's Answer Will Leave You Speechless
Witness the moment when ASA tackles one of the most pressing questions in the industry. Brace yourself for an answer that will leave you in awe and eager to dive deeper into the world of fintech!
Join us as we delve into the fascinating world of fintech with Landon Glenn and ASA. Get ready to be inspired, informed, and empowered to take control of your financial future!
Also, watch the entire episode on YouTube. Links:ASA
Website: https://asa.financial/
Linkedin: https://www.linkedin.com/company/asafinancial/
Landon Glen
Linkedin: https://www.linkedin.com/in/landonglenn/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
Support is provided by Skyflow.
What if privacy had an API?
What if you could ensure data privacy, governance, and compliance with just a few API calls?
What, if you could worry less about PCI requirements while actually improving privacy and security?
With sky flow, you can visit skyflowsecure.com today to learn how.
Support provided by Chargebacks911.
What are Chargebacks REALLY Costing You?
They don't need to be a cost of doing business! You can be set up in just 48 hours to resolve up to 40 percent of chargebacks before they're ever filed.
It's fast, easy, and effective.
Get started at cb911.info
Time Stamps:[00:02:11] How I Became a Fintech Expert: Landon Glenn's Inspiring Journey
Join Landon Glenn on his incredible journey from a small-town dreamer to a fintech expert. Discover the secrets behind his success and get inspired to chase your own dreams in the financial industry.
[00:04:41] Overcoming Obstacles: Landon Glenn's Struggles in Building ASA
Learn about the challenges Landon Glenn faced while building ASA, a groundbreaking fintech company. Find out how he overcame obstacles and turned setbacks into opportunities.
[00:09:53] Breaking Barriers: ASA's Mission to Revolutionize the Financial Industry
ASA is on a mission to shake up the financial industry. Discover how this innovative company is breaking barriers and transforming the way we think about money.
[00:12:54] Empowering Users: ASA's Mission of Control and Security
ASA puts control and security in the hands of its users. Find out how this fintech company is empowering individuals to take charge of their financial lives.
[00:13:39] Privacy and Profit: ASA's Approach to Data Monetization
Discover how ASA is striking the perfect balance between privacy and profit. Learn about their unique approach to data monetization and how it benefits both users and the company.
[00:15:41] Game-Changing Feature: ASA's Single Sign-On Innovation
ASA has introduced a game-changing feature that will revolutionize the way we access financial services. Find out how their single sign-on innovation simplifies the user experience and saves time.
[00:26:33] Banks in Charge: How Financial Institutions Control Fintech Apps
Uncover the truth about financial institutions and their control over fintech apps. Learn how banks hold the power and what it means for the future of the industry.
[00:27:24] Cutting Out the Middleman: ASA's Direct Access to Technology
ASA is cutting out the middleman and giving users direct access to technology. Discover how this eliminates unnecessary fees and streamlines the financial process.
[00:28:16] Market Trends Shaping the Future of Fintech and EISA
Stay ahead of the game by understanding the market trends shaping the future of fintech and EISA. Learn how these trends will impact the industry and what it means for ASA.
[00:38:31] Future-Proofing ASA: Adapting to the Ever-Changing Financial Services Industry
Find out how ASA is future-proofing their business by adapting to the ever-changing financial services industry. Discover their strategies for staying relevant and successful in a dynamic market.
[00:39:54] Challenges and Opportunities: What Lies Ahead for ASA
Explore the challenges and opportunities that lie ahead for ASA. Learn how they are navigating the fintech landscape and positioning themselves for continued growth and success.
[00:44:19] Insider Tips: Landon Glenn's Advice for Fintech Entrepreneurs
Get insider tips from Landon Glenn himself, a successful fintech entrepreneur. Discover his advice for aspiring entrepreneurs looking to make their mark in the financial technology industry.
This is a Production of Diamond D3, Media ABOUT: Landon Glen: Landon Glenn is the CEO and founder of ASA. Overseeing the company vision and strategic initiatives within the organization, Landon’s primary focus is on financial empowerment, creating opportunities for all, and serving the underserved. Landon has spent his career across multiple spaces within the financial services industry. As a former owner of Banzai, an award-winning financial literacy software in over 50% of high schools in America that scaled to nearly 10% of the bank and credit union market, he is continuing to serve the underserved by removing the barriers to technology adoption, allowing solutions for the 1% and other underserved groups. Landon received a bachelor’s degree in financial services with an emphasis on real estate from Bingham Young University Marriot School of Business.
ASA: ASA is an embedded fintech platform that connects financial institutions with customer-facing fintechs in a secure, compliant, and easy-to-implement marketplace. With ASA, banks and credit unions are innovating more quickly, fintechs are scaling more easily and end users are empowered to take control of their data and finances.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President and founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Brian Kaas is the President and Managing Director of True Stage Ventures, a leading fintech investment company. He joins Tedd in this episode to discuss his journey from law to fintech and the exciting innovations happening in the industry.
Brian shares insights on the fintech companies TruStage Ventures has invested in and how they are revolutionizing the financial landscape.
Discover the challenges of integrating fintech into credit unions and smaller institutions, and learn why cultural fit and strategic partnerships are crucial in this space. Don't miss out on Brian's expert advice for entrepreneurs and investors on choosing the right fintech product.
Three important items covered:
1️⃣ Unveiling the game-changing fintech innovation that's disrupting the industry
2️⃣ The secret to successfully integrating fintech into credit unions and smaller institutions
3️⃣ Expert advice for entrepreneurs and investors on choosing the perfect fintech product
Also, watch the entire episode on YouTube. Links:TruStage Ventures:
Website: https://www.trustage.com/ventures
Linkedin: https://www.linkedin.com/company/trustage
Facebook: https://www.facebook.com/TruStage
Instagram: https://www.instagram.com/trustage/
Twitter: https://twitter.com/TruStage
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
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Supporting PartnersSupport is provided by the Vital Credit Card.
Make a statement in your wallet with a sleek Metal credit card that pays you cashback when you share and spend responsibly while it helps improve your credit health.
Request an Invite at vital.fintechconfidential.com
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvpath.com
Time Stamps:[00:02:43] Brian's Amazing Journey into Fintech: How He Became a Tech Guru in the Financial World
Brian shares his inspiring story of how he entered the fintech industry and the role technology plays in transforming financial services.
[00:05:18] Passion Unleashed: Brian's Drive to Solve Real-World Problems through Fintech
Discover Brian's deep passion for empowering individuals and providing financial security through innovative fintech solutions.
[00:06:27] Life-Changing Moment: Brian's Unexpected Dive into the Fintech Deal
Relive the thrilling moment when Brian was thrown into a fintech deal and realized his true potential in the tech industry.
[00:10:22] Direct to Consumer Space: The Game-Changing Opportunities You Can't Miss
Uncover how companies in the direct to consumer space are revolutionizing the way they reach customers through channel partners, opening up endless opportunities.
[00:11:54] Goal Setter: The Ultimate Parenting and Tween Banking App
Learn how Goal Setter, the groundbreaking parenting and tween banking app, is transforming financial literacy for young people and forging connections between banks, credit unions, and the next generation.
[00:13:21] Car: The Disruptive Platform Shaking Up Traditional Banks and Credit Unions
Explore how Car, the all-in-one e-commerce platform for vehicles, is revolutionizing the lending relationship and leaving traditional financial institutions in the dust.
[00:22:50] Cultural Fit: The Secret Ingredient to Success in Partnerships and Investments
Discover the crucial role of cultural fit in partnerships and investments, and how it can make or break the success of a company.
[00:27:02] Fintech Landscape: The Latest Trends and Changes You Need to Know
Get insider insights into the ever-evolving fintech industry, from investment rounds and valuations to market stability and beyond.
[00:31:36] Future-Proofing Fintech: Preparing for the Next Big Trends
Dive into the future of fintech with a focus on embedded finance, partnerships, automation, and data-driven solutions as the key areas of interest for TruStage Ventures.
[00:35:35] Strategic Capital: The Game-Changer for Fintech Companies
Discover why strategic capital is becoming increasingly vital for fintech companies and how investors can bring more than just financial support to the table.
[00:36:53] Entrepreneurial Wisdom: Brian's Advice on Product Focus
Learn from Brian's expertise as he advises entrepreneurs to stay focused on their core market, prove product fit, and generate revenue before expanding in multiple directions.
[00:39:32] Laser Focus and Investor Selection: Brian's Golden Rule for Founders
In a nutshell, Brian advises founders to maintain laser focus and carefully choose their investors for long-term success in the fintech world.
This is a Production of Diamond D3, Media ABOUT: Brian Kaas: Brian Kaas is President and Managing Director of TruStage Ventures, and oversees all aspects of TruStage’s venture capital program. Additionally, Kaas serves as the Senior Vice President of Corporate Development at TruStage where he has led the acquisition of numerous companies. He serves as a board member for several fintech companies and is a frequent speaker on emerging fintech trends. Kaas joined TruStage in 2012.
Prior to joining TruStage, Kaas was a partner at the national law firm of Foley & Lardner where he handled a broad range of complex strategic transactions, mergers, acquisitions, and corporate restructurings.
TruStage : TruStage is a financially strong insurance, investment and technology provider, built on the philosophy of people helping people. We believe a brighter financial future should be accessible to everyone, and our products and solutions help people confidently make financial decisions that work for them at every stage of life. With a culture rooted and focused on creating a more equitable society and financial system, we are deeply committed to giving back to our communities to improve the lives of those we serve.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Brad Tompkins, the Chief Information Officer of Virgin LMS, Reveals How Technology is Revolutionizing the Lending Industry.
In this captivating podcast episode, Tedd Huff interviews Brad Tompkins, the Chief Information Officer of Virgin LMS, a leading lending solutions company in the fintech industry. Brad takes us on his inspiring journey into fintech and shares the incredible story behind Virgin LMS.
But that's not all! Brad dives deep into the challenges faced by traditional consumer lenders and banks while unveiling how Virgin LMS is using cutting-edge technology to overcome these obstacles and revolutionize the lending landscape.
Prepare to be amazed as Brad Tompkins uncovers the power of data and technology in providing better offers to lenders and enhancing the borrower experience.
Here are three game-changing insights you can't afford to miss:
1️⃣ Unveiling the Secret: How Vergent LMS is Using Technology to Unlock Unprecedented Lending Opportunities
2️⃣ The Shocking Truth: Traditional Lenders Beware! Virgin LMS is Disrupting the Industry with Revolutionary Data and Technology
3️⃣ The Million-Dollar Question: How Can Lenders Leverage Technology to Stay Ahead in the Game?
Don't miss out on this eye-opening episode that will leave you inspired and equipped with the knowledge to thrive in the ever-evolving world of lending. Tune in now!
Also, watch the entire episode on YouTube. Links:Vergent
Website: https://www.vergentlms.com/
Linkedin: https://www.linkedin.com/company/vergentlms/
Twitter: https://twitter.com/VergentLMS
Brad Linkedin Profile: https://www.linkedin.com/in/brad-tompkins/
Blog: https://www.vergentlms.com/blog/
Fintech Confidential
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Support is provided by
Supporting PartnersSupport is provided by the Vital Credit Card.
Make a statement in your wallet with a sleek Metal credit card that pays you cashback when you share and spend responsibly while it helps improve your credit health.
Request an Invite at vital.fintechconfidential.com
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
Time Stamps:[00:00:00] Uncovering Brad Tomkins' Inspiring Fintech Journey: How Vergent is Staying Ahead of the Curve
In this episode of Fintech Confidential, host Tedd Huff interviews Brad Tomkins, the Chief Information Officer of Vergent LMS. Brad shares his journey into the fintech space, the inspiration behind Vergent, and how they are staying ahead of the rapidly evolving lending industry. He emphasizes the importance of not being complacent and taking on new technology in order to bring positive change to organizations.
[00:02:11] Vergent FOunded to bridge tech gaps in lending.
Detailed Summary: I graduated with an accounting degree and had a solid background in understanding how lending and financial institutions work. I partnered with Scott Putnamar, a lender with fifty non-depository lending institutions across the Southeast, to form Vergent. Our goal was to bridge the gaps in technology capabilities and servicing certain communities within the lending space. We saw this as an opportunity to help banks and traditional consumer lenders understand the capabilities of technology and how they can use it to expand their customer base.
[00:04:24] How Vergent Capitalized on Disruptive Market Changes to Create Explosive Growth
Scott launched a comprehensive loan management system that provided lender and borrower focused technology almost twenty years ago. Since then, Vergent has experienced explosive growth in their core industries and new markets. This growth was driven by the complacency in the market and the disruptive market changes of 2008 and 2020. These changes created thousands of opportunities for innovation as customers were scared to go to physical branches. Vergent has been able to capitalize on these opportunities and provide technology to their customers.
[00:06:10] How Vergent is Driving Innovation in the Fintech Market
Vergent is a fintech company that has been driving innovation in the rapidly evolving fintech landscape. In 2020, Vergent had thousands of branches that could not open due to the pandemic, so they had to provide technology that would bring customers to them. Vergent has had a large implementation just before 2020, which allowed their customer to respond to the market and keep their stores open. As the CIO, Vergent keeps ahead of the curve by focusing on the product.
[00:07:56] Vergent's Portal: Unlocking Borrower Success!
Vergent has recently released a customer portal that allows borrowers to self-service in a variety of ways. This includes submitting applications, making payments, and accessing current status of their products. The portal also offers features such as multi-language support, automatic payments, document review, and document storage. All of these capabilities are wrapped up in a user-friendly interface, making a big difference in a borrower's success trajectory.
[00:09:36] Alternative Data: The Key to Unlocking the Future of Lending
Vergent's catchphrase is "any loan, anywhere, anytime" and they are preparing for the changes in the Lintech industry over the next five to ten years. Alternative data is a key factor in understanding a customer's ability to repay and is especially beneficial for thin file and no file customers. Alternative data sources include employment data, credential banking information, and other information that wouldn't be on someone's credit report. The vocabulary on the portal also changes to Spanish and persists through the loan documents, allowing lenders to service customers they may not have serviced before.
[00:11:54] Unlocking the Power of Alternative Data: How Credential Banking Helps Lenders Understand Borrowers
Alternative data, such as credential banking, can help lenders understand borrowers better and provide them with the money they need. This data can include insight into how borrowers spend their money, their balance cycle, and their financial capabilities. Vergent also helps lenders reach customers who don't have a traditional nine to five job or a consistent pay cycle by smoothing out their revenue cycle. Additionally, lenders can use data such as a borrower's social media footprint and Google reviews to gain a different perspective.
[00:14:16] Vergent: Solving Customer Experience Challenges with Pre-Underwriting Capabilities.
Vergent is a company that helps customers understand the importance of data and how it can be used to deliver better offers to them. They specialize in pre-underwriting capabilities such as fraud detection and device behavior, which helps to weed out fraud and provide better access to credit for underserved customers. Vergent also helps customers understand whether or not they are talking to a real person on the other side, based on the behavior and types of things they click on. This helps to solve customer experience challenges and provide a better customer experience.
[00:18:15] Vergent: The Traffic Cop of the Lending Process, Simplifying the Process for Borrowers and Lenders.
Vergent is a platform that simplifies the lending process for borrowers and lenders. It acts as a traffic cop, bringing together data from multiple providers and providing the necessary functionalities and capabilities to make the process easier. It also has a collections platform that allows borrowers to get back on track if they become delinquent, with options such as deferral, forbearance, and payment plans. Vergent puts the best decision for the customer and the borrower in front of the agent at all levels of the process.
[00:20:11] Vergent: Revolutionizing the Way Lenders Communicate Digitally with Customers
Vergent is a visionary in the Lintech market, helping lenders communicate digitally with their customers. Vergent provides the best of all instances, allowing customers to reach out to their lender in whatever way they feel comfortable. Vergent puts the data that any given agent needs at any given time right in front of them, allowing them to make the best decision for the customer and also the borrower.
[00:22:09] Vergent LMS: Quality Assured with US Employees - The Future of Vergent LMS
Vergent LMS is revamping their platform, Omnia, to ensure quality and customer satisfaction. To ensure the quality of the software and services, Vergent LMS employs full-time US employees to manage the software life cycles and deliverables. The future of Vergent LMS is focused on providing the best platform out there.
[00:23:52] The Future of Lendtech: How Virgin LMS Plans to Innovate and Expand
In this text, the speaker discusses how Virgin LMS plans to continue to innovate in the Lintech industry by expanding into new markets and opportunities. They are currently working with community banks in Mississippi on a product that will bring lending and capability to customers who may not have had the opportunity before. The speaker then shifts gears and offers advice to other entrepreneurs looking to innovate in the fintech space, emphasizing the importance of persistence.
[00:25:26] Persistence Pays Off: How One Financial Institution Learned the Hard Way"
The speaker emphasizes the importance of persistence in the financial industry, noting that it is always worth it to take on new technology or make changes in how one does business. They share an example of a customer implementation that was difficult but ultimately successful, and the lesson learned was that it was worth the effort to take multiple LMS platforms and combine them into one.
[00:27:40]Consolidate, Transform, Leverage, Succeed, Fintech, Vital.
In this episode of Fintech Confidential, Brad Tompkins of Vergent discussed how the company is transforming the lending industry by consolidating everything into one platform and creating a system of record that is almost ERP-level. This allows lenders to build huge growth, as Vergent's clients went from 600 to almost 900 branches. Brad also discussed how technology can be leveraged to bring borrowers and lenders together, and how both parties can be successful. Finally, Brad shared his appreciation for the Vital Credit Card, which pays cash back when users share and spend responsibly while helping improve credit health.
This is a Production of Diamond D3, Media ABOUT: Brad Tompkins: Brad Tompkins serves as the Chief Information Officer at Vergent LMS, a leading fintech company offering a comprehensive loan management software solution. In his role, Brad oversees the company’s product and technology initiatives, ensuring that Vergent’s platform consistently performs at a high level for all users and partners.
Brad's journey with Vergent spans nearly a decade. Before ascending to the role of CIO, he held the position of VP of Strategic Planning and Development. In this capacity, he was instrumental in shaping product initiatives, fostering key customer relationships, streamlining service-delivery processes, and building strategic business alliances.
Prior to joining Vergent, Brad amassed significant experience in the financial industry through various audit and accounting roles. He collaborated with esteemed firms such as Horne LLP, Eubank Betts Hirn Wood, PLLC, and Weaver. A graduate of the University of Southern Mississippi, Brad's academic pursuits encompassed both Accounting and Business Management.
Under Brad's leadership, Vergent LMS has distinguished itself by offering a platform that covers the entire loan cycle, from origination to servicing. The company's mission is to address the technology needs of non-depository lenders, and under Brad's guidance, Vergent has consistently innovated to stay ahead in the rapidly evolving fintech landscape.
Vergent: Vergent Loan Management Software (Vergent LMS) provides an omnichannel lending solution for lending institutions and financial services organizations. Based out of Texas and Mississippi, Vergent offers an end-to-end solution for consumer, small-dollar, auto, and online lenders. Founded in 2006, the company serves lenders in the U.S., Canada, Mexico, and Central America. With over $690 billion serviced and 20,000 active users, Vergent offers lenders an intuitive software that seamlessly adapts to any business.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Naveen Singh, the CEO of Center, shares his insights on revolutionizing spend management in the fintech industry.
Discover how Naveen's background in fintech and experience at Concur shaped his approach to leading Center. Uncover Center's vision for the future of spend management and how they empower businesses. Plus, learn about their corporate card, integration with ERP systems, and unique pricing model.
Don't miss these three game-changing takeaways:
1️⃣ Boost Your Business's Efficiency with Center's Innovative Solutions
2️⃣ Discover the Secret to Effective Spend Management in the Fintech Industry
3️⃣ How Center's Differentiated Pricing Model Can Revolutionize Your Financial Strategy
Tune in to this episode to gain valuable insights from Naveen Singh and explore Center's commitment to customer satisfaction.
Also, watch the entire episode on YouTube. Links:Center
Website: https://getcenter.com
Linkedin: https://www.linkedin.com/company/getcenterhq
Instagram: https://www.instagram.com/getcenterhq
Twitter: https://twitter.com/GetCenterHQ
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
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Facebook: https://www.facebook.com/fintechconfidential
Supporters
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
Time Stamps:[insert timestamps from transcript]
This is a Production of Diamond D3, Media ABOUT: Naveen SIngh: Naveen is passionate about next-generation technology rewriting the future of finance. He brings more than a decade of experience in financial services and has a deep understanding of how Center’s efforts can empower innovation across the spend management ecosystem. Naveen began his career at Concur, working in product and business development. It’s also where he developed and cultivated his strong product orientation.
Center : Center is a software company helping businesses gain visibility into and manage employee spending. Our leadership shaped the first wave of spend management innovation, and created Center to deliver a more cost-effective and modern way to automate expense processing for mid-market companies. Center Expense, our core offering, is an integrated corporate card and expense solution used by small and medium-sized enterprises to save time, improve operations and compliance, and deliver real-time insights to finance teams for better decision making. Center is a privately held company headquartered in Bellevue, WA with team members nationwide. For more information, please visit getcenter.com.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and
Michele Tucci, the Chief Strategy Officer and Managing Director for Americas at Credolab, a groundbreaking fintech company revolutionizing credit risk assessment.
In this episode, Michele shares his incredible journey in the industry and how Credolab utilizes smartphone metadata analysis to provide financial inclusion.
Discover the three game-changing insights they discuss:
1️⃣ Unveiling the Secret: How Smartphone Metadata Analysis is Transforming Credit Risk Assessment
2️⃣ The Shocking Truth: Traditional Credit Assessment Methods are Obsolete
3️⃣ The Future is Here: Harnessing the Power of Machine Learning Algorithms for Accurate Creditworthiness Evaluation
Tune in to this episode to gain exclusive access to Michele's expertise and learn how Credolab is reshaping the financial landscape with data privacy and security at the forefront.
Also, watch the entire episode on youtube. Links:Credolab
Website: https://www.credolab.com/
Linkedin: https://www.linkedin.com/company/credolab/
X (Twitter): https://twitter.com/CredoLab
Facebook: https://www.facebook.com/credolab/
Fintech Confidential
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Podcast: https://fintechconfidential.com/listen
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Supporters
Support is provided by MPC 2023, the premier event for fintech leaders. This is your chance to shake hands and rub shoulders with the world's top experts in payments, loyalty, blockchain, digital currencies, cybersecurity, consumer privacy, and other emerging fintech solutions connecting you directly with the future of commerce.
If you haven't already, mark your calendars for August 23rd through the 25th and join me and Fintech Confidential at the Westin Atlanta Perimeter North.
When you sign up for FinTech confidential notifications, you will receive a discount from $50 to 100% off.
Or use this link for $50 of registration. https://mpcevent.com/FTC50
Time Stamps:[00:10:14] Why Listening to Clients is Crucial for Product Development
Find out why listening to clients and their feedback is essential in shaping the development of a product.
[00:06:13] The Fintech Industry: What's Changing?
Discover how the fintech industry is evolving differently in developed countries and emerging markets, and what it means for you.
[00:13:26] Smartphone Metadata Analysis: A Game-Changer for Credit Risk Assessment
Learn how Credo Labs is revolutionizing credit risk assessment by using smartphone metadata analysis.
[00:14:55] Financial Inclusion: Solving the Problem of the Unbanked
Explore the potential of using smartphone data for credit risk assessment and how it can help address financial exclusion.
[00:16:39] Breaking the Mold: Changing Credit Assessment in Financial Institutions
Find out how Credo Labs is disrupting traditional underwriting processes and providing access to...
Host Tedd Huff interviews Oz Merchant, Vp of Customer Success, who is the Fintech and Entrepreneurship Guru of the groundbreaking company Viably. They spill the beans on their startup journey and how Viably is revolutionizing the e-commerce industry.
Three things that will change how you look at ecommerce:
1️⃣ Unveiling the Secret Sauce: How Viably Helps E-commerce Businesses Access Capital like Never Before!
2️⃣ The Untold Challenges of E-commerce Sellers and How Viably Saves the Day with Tailored Solutions!
3️⃣ The Burning Question: How Does Viably Stay Ahead of the Competition with a Holistic Approach and Data-Driven Decision-Making Tools?
Get ready to have your mind blown as our guest spills all the fintech tea in this episode!
Also, watch the entire episode on youtube. Links:Viably
Linkedin: https://www.linkedin.com/company/runviably/
Twitter: https://twitter.com/runviably
Facebook Page: https://www.facebook.com/runviably
Instagram: https://www.instagram.com/runviably/
Youtube: https://www.youtube.com/@viably
Fintech Confidential
Website: www.runviably.com
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters
Support is provided by MPC 2023, the premier event for fintech leaders. This is your chance to shake hands and rub shoulders with the world's top experts in payments, loyalty, blockchain, digital currencies, cybersecurity, consumer privacy, and other emerging fintech solutions connecting you directly with the future of commerce.
If you haven't already, mark your calendars for August 23rd through the 25th and join me and Fintech Confidential at the Westin Atlanta Perimeter North.
When you sign up for FinTech confidential notifications, you will receive a discount from $50 to 100% off.
Or use this link for $50 of registration. https://mpcevent.com/FTC50
Time Stamps:[insert timestamps from transcript]
This is a Production of Diamond D3, Media ABOUT: Oz Merchant : Oz Merchant is the VP of Customer Success at Viably. He has 15 years of experience in the local startup community and is on startup number six. He has consulted and coached startup founders across 5 continents. Oz is also a SCORE Mentor for the Raleigh Chapter. Entrepreneurship is his passion and he loves connecting budding founders and sellers with the resources they need to make their vision a reality.
Viably: Viably is a free all-in-one banking, insights, and financial management app designed specifically for small business owners. Viably has built a small business banking experience backed by your business data, with insights tailored to your unique goals. The app is designed for all-in-one visibility into your cash and income–giving you the
In this episode, the Host, Tedd Huff, interviews Ashley Scott Meyers, the owner of ASM Media, a cutting-edge multimedia production company.
Ashley takes us on a thrilling journey into the world of NFTs and reveals how he ingeniously incorporated them into his groundbreaking film, "The Rideshare Killer." Prepare to be amazed as Ashley shares his incredible story of stumbling upon NFTs through TikTok and his unwavering determination to make them more than just digital assets.
Amazing takeaways from this episode:
1️⃣ Unveiling the Secrets: How Ashley Transformed NFTs into a Game-Changer for Filmmaking
2️⃣ The Unpredictable Blockchain: Ashley's Battle with Challenges in NFT Integration
3️⃣ Lights, Camera, Engagement: Discovering New Dimensions of Viewer Experience with NFTs
Also, watch the entire episode on youtube. [link here]
Links:Ashley Scott Meyers Links
Movie: http://www.theridesharekiller.com/
Ashley Scott Meyers Linkedin: https://www.linkedin.com/in/ashley-meyers-3565b1a/
Selling Your Screenplay FaceBook: https://www.facebook.com/sellingyourscreenplay
Ashley Scott Meyers Instagram: https://www.instagram.com/ashleyscottmeyers/
Sell Your Screenplay Youtube: https://www.youtube.com/user/SellingScreenplay
Ashley Scott Meyers IMDB: http://www.imdb.com/name/nm0583488/"
Ashley Scott Meyers Twitter: https://twitter.com/ashleymeyers
Ashley Scott Meyers Facebook: https://www.facebook.com/ashleymeyers/
NFT: http://www.theridesharekiller.com/nfts/
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
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Facebook: https://www.facebook.com/fintechconfidential
Supporters
Support is provided by MPC 2023, the premier event for fintech leaders. This is your chance to shake hands and rub shoulders with the world's top experts in payments, loyalty, blockchain, digital currencies, cybersecurity, consumer privacy, and other emerging fintech solutions connecting you directly with the future of commerce.
If you haven't already, mark your calendars for August 23rd through the 25th and join me and Fintech Confidential at the Westin Atlanta Perimeter North.
When you sign up for FinTech confidential notifications, you will receive a discount from $50 to 100% off.
Or use this link for $50 of registration. https://mpcevent.com/FTC50
This is a Production of Diamond D3, Media ABOUT: [Guest Name]: [Guest Bio]
[Company Name] : [Company info]
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Omar Jordan, the CEO of Coviance, a fintech company is revolutionizing lending with their cloud-based platform.
In this episode, Omar discusses the rebranding process, the potential of blockchain technology in real estate, and the implementation of their technology in credit unions and community banks. He emphasizes the importance of providing a better borrower experience and highlights Coviance's commitment to innovation and developing fintech talent.
Here are three essential items that we dive into.
1️⃣ Why rebrand from Lender Closed to Coviance.
2️⃣ What the potential of blockchain technology in real estate could be.
3️⃣ How implementing Coviance's technology helps credit unions and community banks.
Also, watch the entire episode on youtube. https://youtu.be/YqLFWP5i9kI
Links:Coviance
Website: https://www.coviance.com
Omar Jordan Linkedin: https://www.linkedin.com/in/omarjordan
Coviance LinkedIn: https://www.linkedin.com/company/coviancetm
Coviance Facebook: https://www.facebook.com/coviance
Coviance Twitter: https://twitter.com/coviance
Fintech Confidential
YouTube: https://fintechconfidential.com/watch
Podcast: https://fintechconfidential.com/listen
Notifications: https://fintechconfidential.com/access
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Support is provided by MPC 2023, the premier event for fintech leaders. This is your chance to shake hands and rub shoulders with the world's top experts in payments, loyalty, blockchain, digital currencies, cybersecurity, consumer privacy, and other emerging fintech solutions connecting you directly with the future of commerce.
If you haven't already, mark your calendars for August 23rd through the 25th and join me and Fintech Confidential at the Westin Atlanta Perimeter North.
When you sign up for FinTech confidential notifications, you will receive a discount from $100 to 100% off.
Or use this link for $50 of registration. https://mpcevent.com/FTC50
Time Stamps:[00:05:32] Rebranding: How Coviance transformed from Lender Closed
Omar discusses the process of rebranding from Lender Closed to Coviance and the reasons behind the change.
[00:07:14]...
Join us as we delve into the inspiring journey of Samantha Seaton, the CEO of Moneyhub, a fintech company committed to enhancing financial wellness. In this episode, Sam shares her unique transition from pursuing a career in horse riding to leading a fintech company. She discusses the disconnect she observed between financial services and consumers, which ignited her passion for helping people manage their finances better.
Key Points Discussed:
1️⃣ Sam's career transition from horse riding to fintech.
2️⃣ The gap between financial services and consumers that inspired Sam's mission.
3️⃣ The challenges of the savings culture and the importance of trust and transparency in finance.
Also, watch the entire episode on youtube. https://youtu.be/-beQ66f-zbcLinks:Moneyhub
Website: Moneyhub https://www.moneyhub.com/
LinkedIn: Moneyhub Enterprise https://www.linkedin.com/company/moneyhub-enterprise
Instagram: Moneyhubtechnology https://www.instagram.com/moneyhubtechnology/
Twitter: Moneyhub https://twitter.com/MoneyhubApp
Youtube: Moneyhub App https://www.youtube.com/@moneyhubapp9977
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Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying customer support experiences.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
Time Stamps:[00:00:24] Enhancing Customer Support with AI: Discover how AI-driven customer support systems revolutionize e-commerce and provide efficient customer support.
[00:02:24] Sam's Journey in Fintech: From horses to computer science, join Sam as she shares her inspiring journey in fintech and her role at Money Hub.
[00:10:18] The rise of credit and lending: Uncover how the rise of credit and lending has led to the decline of the savings culture and its impact on individuals.
[00:14:10] Challenges of becoming customer-led: Learn about the challenges businesses face when transitioning from being product-led to customer-led
Robin Hauser is the director and producer of the documentary "$avvy." She shares the film's exploration of the history and perception of women and money and its focus on empowering women to take control of their finances.
Robin emphasizes the role of fintech in closing the gender gap in finance but highlights the need for financial education. She also discusses the challenges of creating and funding a documentary and shares how people can learn more about "$avvy" and arrange private screenings.
Here are three essential items that we dive into:
1️⃣ The importance of financial independence for women, especially after major life changes like divorce.
2️⃣ The surprising trend of millennial women ignoring personal finance compared to previous generations.
3️⃣ The purpose of the documentary and the resources it offers, including the $avvy Impact Hub.
Also, watch the entire episode on youtube. https://youtu.be/nSjGw_ouBY4
Links:$avvy
Website: https://www.finishlinefeaturefilms.com/product/savvy-documentary/
Robin's Linkedin: https://www.linkedin.com/in/robinhauser/
TED talk by Robin Hauser on "The Likability Dilemma for Women Leaders." https://www.ted.com/talks/robin_hauser_the_likability_dilemma_for_women_leaders_may_2022?language=en
TED talk by Robin Hauser on "Can We Protect AI from Our Biases?" https://www.ted.com/talks/robin_hauser_can_we_protect_ai_from_our_biases?language=en
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Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
Time Stamps:[00:00:00] Revealed: Shocking Truth About Women and Money!
Find out why 85% of married women feel inferior when it comes to money. The gender gap in financial knowledge...
Tim is the Chief Growth Officer of Smart IT, a company specializing in fintech solutions. He shares insights into Smart IT's mission and its expertise in the fintech industry.
Three key points in this episode :
1️⃣ Smart IT utilizes a global talent pool for software development, reducing costs and improving their clients' efficiency.
2️⃣ Tim delves into the benefits and obstacles of managing distributed teams and the value of prioritizing customer feedback and user experience.
3️⃣ The challenges faced in recruiting the right talent in the software industry and the importance of establishing effective people and processes.
Also, watch the entire episode on youtube. https://youtu.be/jeSXL8d1ZKg
Links:Smart IT
Company Website: Smart IT https://smart-it.io/
Company LinkedIn: Smart IT on LinkedIn https://www.linkedin.com/company/smart-it.io/
Tim Linkedin: Tim Partasevitch on Linkedin https://by.linkedin.com/in/tim-partasevitch
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Time Stamps:[00:00:00] Facilitate business growth through tech.
[00:04:03] Never assume: Fintech expertise grows.
[00:08:10] Fintech disrupts traditional banking: 6
[00:11:35] Cutting budget with remote teams.
[00:16:10] Pick right team lead for success.
[00:20:07] Manage distributed teams efficiently.
[00:23:22] SmartIT: People-focused tech solutions.
[00:27:11] Hire right, listen, ask questions, and manage expectations.
[00:30:54] Build team long-term vision.
[00:34:22] Manage technical debt: multiply, not add.
This is a Production of Diamond D3, Media ABOUT: Tim Partasevitch: Tim is a sales and marketing...
Evan Leaphart founded Kiddie Kredit, a mobile app that teaches children about finance and credit through gamified experiences and tangible rewards. In this podcast episode, he shares his insights on the importance of empowering kids with financial knowledge.
Here are three things we dive into:
1️⃣ Leaphart's journey as an entrepreneur and the challenges of navigating the complex world of fintech.
2️⃣ The importance of instilling positive financial habits in children.
3️⃣ Leaphart's advice for fintech founders emphasizes the need to surround oneself with advisors, mentors, and key hires with domain expertise.
Please tune in to hear more about Leaphart's journey and his shameless plugs for Kiddie Kredit and the Miami Black Men Talk Tech event.
Also, watch the entire episode on youtube. Links:Kiddie Kredit
Website: www.kiddiekredit.com
Linkedin: https://www.linkedin.com/company/kiddiekredit/
Facebook: https://www.facebook.com/kiddiekredit/
Instagram: https://www.instagram.com/kiddiekredit/
Twitter: https://twitter.com/kiddiekredit
Youtube: https://www.youtube.com/channel/UCZ6i9a8iQ51lXvAnI5d3q7g
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Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
Time Stamps:Entrepreneurship and the importance of focus [00:00:00]
Evan Leaphart discusses the importance of focus for entrepreneurs and the need to have great people around you to cover different aspects of your business.
Introduction to the podcast and guest [00:01:14]
The host introduces the Fintech Confidential podcast and welcomes Evan Leaphart, co-founder of Kitty Credit, to the show.
The mission of Kitty Credit and the importance of financial literacy for children [00:03:22]
Evan Leaphart discusses the mission of Kitty Credit, which is to build a financially free future for all, and the importance of teaching financial literacy to children at an early age.
Financial Literacy for Children [00:09:24]
Evan Leaphart discusses the development of Kitty Credit, a mobile app that provides financial literacy education for children.
Money Scripts [00:10:02]
Leaphart explains the concept of money scripts, including the four types and why vigilance is the most beneficial.
Importance of Responsibility in Personal Finance...
Corrine Bartow is the Vice President of Fintech Partnerships at MX, a company that makes data accessible and actionable for everyone. In this episode, she shares her insights on the future of fintech partnerships and how MX is leading the charge in this space.
Three things in this episode that we dive into.
1️⃣ Corrine's perspective on the future of fintech partnerships and how MX is shaping this landscape.
2️⃣ The recent partnership between MX and LoanPro to deliver enriched financial data using MX's Data Engine into LoanPro's loan management platform.
3️⃣ How this partnership will enable financial institutions, fintechs, and B2B/B2C lenders to unlock new data-driven insights and deliver differentiated credit products.
Also, watch the entire episode on youtube.
https://youtu.be/pFk8balMVNM
Links:MX
Website: https://www.mx.com/
Linkedin: https://www.linkedin.com/company/mxenabled
Facebook: https://www.facebook.com/MXenabled
Instagram: https://www.instagram.com/lifeatmx/
Twitter: https://twitter.com/mX
Youtube: https://www.youtube.com/c/Mxenabled
Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Twitter: https://twitter.com/FTconfidential
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Facebook: https://www.facebook.com/fintechconfidential
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
Time Stamps:Building Successful Partnerships [00:00:00]
The guest talks about her experience in building successful partnerships and the importance of having a long-term view.
Types of Partnerships with MX [00:06:02]
The guest discusses the different types of partnerships that MX has, including product partnerships, implementation partners, and co-selling programs.
Opportunities for Growth in Fintech [00:09:58]
The guest talks about the opportunities for growth in the fintech industry in the next five years, particularly in creating a more...
Alex is the CEO and co-founder of EnsureAI, a fraud prevention platform for digital goods. He shares his insights on the importance of understanding the details in fintech and the challenges of dealing with funds and fraud prevention.
Three things in this episode that we dive into.
1️⃣ The importance of not treating fraud as a cost of doing business
2️⃣ Adopting machine learning models to analyze real-time data for revenue assurance and chargeback guarantees
3️⃣ Why KYC data doesn't prevent payment fraud
Also, watch the entire episode on youtube. Links:nsure.ai
Website: https://www.nsure.ai/
Linkedin: https://www.linkedin.com/company/nsureai/
Facebook: https://www.facebook.com/nsureai
Instagram: https://www.instagram.com/nsure.ai/
Twitter: https://twitter.com/nsure_ai
Youtube: https://www.youtube.com/@nsureai7792
Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Facebook: https://www.facebook.com/fintechconfidential
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
Time Stamps:Introduction of Alex [00:01:17]
The host introduces Alex, the CEO, and co-founder of EnsureAI, and discusses his background and experience in various executive positions.
Alex's journey into fintech [00:02:58]
Alex shares his journey into fintech, including his experience with fraud prevention in the digital gift card marketplace and the challenges of dealing with funds and fraud prevention.
Importance of understanding details in fintech [00:07:56]
Alex shares his insights on the importance of understanding the details of fintech and the challenges of dealing with funds and fraud prevention.
Understanding the Details in Fintech [00:09:14]
Alex discusses the importance of understanding the details in fintech and leveraging external advisors to bridge the gap.
Realizing the Need for a Fraud Platform [00:10:59]
Alex shared the moment when he realized that building a fraud platform could be its own business and the decision to start EnsureAI.
Opportunities for Digital Goods Retailers [00:15:13]
Alex talks about the opportunities for digital goods retailers to optimize their funnel and the potential for digital assets and goods in the virtual world.
Identity Verification [00:18:09]
Importance of identity verification in fraud...
Jorge Garcia is the Co-Founder and CTO of Hello Iconic, a company that offers end-to-end product development services for fintech innovators.
In this episode of the Fintech Confidential podcast, he shares the story behind the company's inception and how Hello Iconic transitioned from the media and entertainment industry to Fintech. Jorge discusses Hello Iconic's mission to help startups and established companies create and grow their fintech products.
Here are the three things we dive into in this episode:
1️⃣ The company's background and how they got into fintech
2️⃣ Hello Iconic's approach to product development and customer experience
3️⃣ Opportunities for fintech in the next five years, including niche-focused services
Also, watch the entire episode on youtube. [link here]
Links:Events and websites mentioned:
MX Summit: https://www.mx.com/summit (00:18:12)
Alloy: https://alloy.co/ (00:18:28)
Hello Iconic
Website: https://helloiconic.com/
Linkedin: https://www.linkedin.com/company/helloiconic/
Facebook: https://www.facebook.com/helloiconiccareers
Instagram: https://www.instagram.com/hello.iconic/
Twitter: https://twitter.com/hello_iconic
Youtube: https://www.youtube.com/@helloiconic6794
Jorge Garcia - Linkedin Profile: https://www.linkedin.com/in/jagbolanos
Jorge Garcia Twitter: https://twitter.com/jagbolanos
Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Facebook: https://www.facebook.com/fintechconfidential
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
Time Stamps:Hello Iconic's background [00:00:00]
The co-founder talks about the company's background in educational technologies and streaming services and how they got into fintech.
Hello Iconic's mission [00:04:07]
The co-founder describes the company's mission to help innovators make products from conception to delivery and growth.
Opportunities for fintech in the next five years [00:07:29]
The co-founder discusses the trend of expanding services for niche-focused companies and how they will start offering wealth management, personal finance, and investment services.
Banking and Credit Unions Modernization [00:08:19]
Discussion on how banks and credit unions are starting to modernize their customer experience and how Hello Iconic is helping companies in this area.
Hello Iconic's 360 Growth Philosophy [00:12:28]
Explanation of how Hello Iconic helps companies simplify their go-to-market strategy and connect different services in a fast and compliant way, as well as their focus on understanding analytics to guide product development.
Success to Execution [00:16:19]
The importance of understanding users' needs and defining a product that solves their most important need to create a relationship with users and consumers.
Product Development and Launch [00:17:18]
The co-founder discusses the importance of establishing a relationship with users and understanding their needs to guide product development and business growth. They also talk about successful product launch strategies in the fintech space.
Working with MX [00:21:17]
The co-founder talks about the benefits of working with MX, including the close relationship, partner support, and access to a hub of connections. They also discuss the value of collaboration in moving fintech forward.
Hello Iconic Services [00:23:30]
The co-founder invites fintech startup founders and entrepreneurs to reach out to Hello Iconic for help with building and launching modern fintech products. They highlight their expertise in innovation and reliable product delivery, as well as their partnerships and leadership team.
This is a Production of Diamond D3, Media ABOUT: Jorge Garcia: Jorge Garcia is the CEO and Founder of Linker Finance, a company dedicated to making the building and launching of financial services and FinTech apps fast and simple. Linker Finance provides low-code, end-to-end, and white-label solutions for digital banking, personal finance management, lending, card programs, wealth management, and more. These solutions are designed to be fast, simple, accessible, flexible, and secure, reducing the time to market to weeks instead of months or years.
Garcia is also the Co-Founder and Chief Technology Officer of Hello Iconic, a software development agency specializing in the Financial Services and FinTech industries. With over 20 years of experience launching successful global applications and platforms with millions of monthly active users, Garcia has worked with companies such as Disney, The Coca-Cola Company, and The Change Company, as well as seed stage, series A, and venture-backed startups.
In 2015, Garcia was named an MIT Technology Review Innovator under 35, a testament to his contributions to the technology field. He is a fellow of The Aspen Institute and an alumnus of the Stanford Latino Entrepreneurship Initiative / Latino Business Action Network. Garcia is also a member of the Forbes Technology Council, where he shares his insights and expertise with a wider audience.
In addition to his roles at Linker Finance and Hello Iconic, Garcia has held positions at Kam.io, Class.io, and Real Systems Inc., and served as the Program Head for Computer Science at UNITEC. He holds a Master of Science in Intelligent Systems Design from Chalmers University of Technology and a Bachelor of Engineering in Computer Science from Universidad Tecnológica Centroamericana.
Hello Iconic: Hello Iconic is a specialized app development and design company with expertise in fintech and financial services. We create high-performing fintech apps for millions of users. We have a proven track record, having worked with top finance brands, fintech startups, and Fortune 500 companies—delivering scalable, high-performing finance apps and related digital products.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Rhett Roberts is a Co-Founder and the CEO of the Loan Management software company LoanPro. He shares how the entrepreneur bug bit him and his brothers early in life and how solving a problem at the family car dealership became what became LoanPro.
Three things in this episode that we dive into.
1️⃣ The importance of prioritizing convenience and compliance
2️⃣ Why help customers offer better products?
3️⃣ How merging data can mitigate loan delinquency.
Also, watch the entire episode on youtube. Links:LoanPro
Website: https://loanpro.io
Linkedin: https://www.linkedin.com/company/loanpro-software/
Facebook: https://www.facebook.com/loanprosoftware
Instagram: https://www.instagram.com/loanpro.io/
Twitter: https://twitter.com/loanproio
Youtube: https://www.youtube.com/@loanprovideo6316/
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Facebook: https://www.facebook.com/fintechconfidential
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a Production of Diamond D3, Media ABOUT: Rhett Roberts: With an education in Investment Finance, Rhett was bound for Wall Street, but instead decided to take his unique skills to the software world. With nearly 20 years of experience building businesses, Rhett co-founded LoanPro, a modern lending platform for lenders to manage their loan accounts. An avid swimmer, entrepreneur, and problem solver, Rhett also serves as a board member of the FinTech Committee at the University of Utah.
LoanPro: LoanPro is a core lending software specializing in servicing loans. It powers financial innovation by giving users the tech they need to bring their lending innovations to life. Built on its API, LoanPro unites with its users' existing software while encouraging powerful integrations and unifying all aspects of the loan lifecycle in a single source of truth.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Beatriz Acevedo is the Founder & CEO of the [Company Purpose/offering] company Suma. She shares how this marketing woman moved to Fintech and the common misconceptions of working with the Latino Community.
Three things in this episode that we dive into.
1️⃣ How educated people with MBAs and celebrities struggle with personal finances.
2️⃣ Why do hard-working Latinos struggle financially despite being the most significant consumers?
3️⃣ Driving force to launch Suma Wealth during the pandemic.
Also, watch the entire episode on youtube. Links:SUMA Wealth
Website: https://sumaverse.io
LinkedIn: https://www.linkedin.com/company/suma-wealth/
Instagram: https://www.instagram.com/sumawealth/
Twitter: https://twitter.com/sumawealth
Facebook:https://www.facebook.com/sumawealth
YouTube: https://www.youtube.com/@wearesuma7439
Beatríz Acevedo
Website: https://www.beatrizacevedo.com/
Linkedin: https://www.linkedin.com/in/beatrizacevedo/
Instagram: https://www.instagram.com/beatrizacevedogreiff/
Twitter: https://twitter.com/Bea_latina
Facebook: https://www.facebook.com/beatrizacevedogreiff
The Acevedo Foundation: https://www.acevedo.foundation/
Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Facebook: https://www.facebook.com/fintechconfidential
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a Production of Diamond D3, Media ABOUT: Beatríz Acevedo: CEO & Co-founder Beatríz Acevedo is a three-time Emmy award-winning producer, community builder, entrepreneur and philanthropist. She is a sought after keynote speaker and mentor to the next generation of Latino/a/x leaders. Her previous startup mitú continues to be the leading digital media brand for U.S. Latinx millennials. Beatríz sits on numerous boards and advisory boards lending her unique cultural insights to The LA2028 Olympics, Annenberg Foundation's PledgeLA, Delta Airlines, The Latino Community Foundation, Homeboy Industries, 9th Wonder, Latino Donor Collaborative, LA Collab, Pocketwatch and Encantos Media. She is also an advisor to the Mayor of Los Angeles, Eric Garcetti, as part of his Tech Council.
SUMA Wealth : SUMA Wealth is the leading financial technology company devoted to increasing prosperity, opportunity, and financial inclusion for young, U.S.-born Latinos. SUMA's innovative approach deploys technology to build financial tools that are engaging, culturally relevant, and useful to the community. SUMA also creates user-centric content and brand-based experiences that inspire, inform and empower the community to build wealth and control their financial future.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Abrar Huq is the Co-Founder and CRO of the AI company Arteria AI. He shares about becoming an Attorney but never practicing and how AI will change how contracts and documentation are done in Fintech.
Three things in this episode that we dive into.
1️⃣ How the Data in Docs can be used to make better decisions
2️⃣ How incubating at Deloitte Canada provided much-needed focus
3️⃣ Being a Startup is Life in Hard Mode
Also, watch the entire episode on youtube. [link here]
Links:Arteria AI
Website: https://www.arteria.ai/
Linkedin: https://www.linkedin.com/company/arteria-ai/
Youtube: https://www.youtube.com/@arteriaai8328
Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Twitter: https://twitter.com/FTconfidential
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Facebook: https://www.facebook.com/fintechconfidential
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Make a statement in your wallet with a sleek Metal credit card that pays you cashback when you share and spend responsibly while it helps improve your credit health.
Request an Invite at vital.fintechconfidential.com
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This is a Production of Diamond D3, Media ABOUT: Abrar Huq: Co-founder and Chief Revenue Officer at Arteria AI. At Arteria AI, Abrar is responsible for all revenue generation and go-to-market activities, including sales, operations, partnerships, and marketing.
Prior to Arteria AI, Abrar was a Partner at Deloitte Canada in Omnia AI, the Artificial Intelligence practice.
Abrar specializes in delivering artificial intelligence (AI) and technology projects and solutions in the legal industry.
His expertise focuses on assisting legal departments and businesses in making data-driven decisions and infusing technology in the delivery of legal services with a particular focus on AI. He has extensive experience leading large cross-functional teams and working directly with client representatives. Abrar has led AI-enabled projects and solutions delivered globally with multinational teams.
Abrar is a former lawyer who was called to the Bar of Ontario in June 2012 and obtained his Juris Doctor from the University of Toronto and has a Bachelor of Commerce degree in Finance from the University of Saskatchewan.
Abrar was previously the Operations Lead for Omnia, Deloitte’s Artificial Intelligence practice, overseeing the daily operations of the practice and its 500+ practitioners across Canada and Chile. Abrar had a mandate to drive operational efficiency within the practice and worked alongside the Managing Partner and Chief Operating Officer to develop and implement business strategies for performance and growth.
Arteria AI : Powered by data, Arteria AI is trusted by the world’s largest banks to transform client document processes at enterprise scale – working smarter and faster to maximize revenue and save time and cost. Arteria AI's client documentation solution removes the need for legacy manual processes by structuring data during the documentation life cycle to speed up decision-making processes for all stakeholders with a highly intuitive front-end.
Built by subject matter experts, data scientists and technologists, Arteria AI's solution unleashes the power of data to help global, regulated financial institutions solve client document complexity at scale. Adopting an innovative data-first approach, our AI-powered enterprise-ready solution takes the friction out of the paper trail.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Will Tumulty is the CEO of the company Rapid Finance which Rapid Finance that provides small businesses with access to capital when they need it most. He shares how he got into Fintech and how Rapid Finance is helping lenders and small businesses with financing solutions.
Three things in this episode that we dive into.
1️⃣ How being a Navy Seal prepared him for corporate America
2️⃣ The importance of modularity in lending software
3️⃣ Why businesses that need funding should look to alternate lenders.
Enjoy the entire episode on youtube. Links:Rapid Finance
Website: https://www.rapidfinance.com/
Linkedin: https://www.linkedin.com/company/rapidfinance
Facebook: https://www.facebook.com/RapidFinanceUSA
Instagram: https://www.instagram.com/rapidfinanceusa/
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This is a Production of Diamond D3, Media ABOUT: Will Tumulty: As CEO, Will is responsible for expanding Rapid’s product portfolio, growing direct business and enhancing our partnership channel relationships. He possesses over 20 years in the banking and payments industry and has held management positions in marketing, operations and IT at Capital One and AccountNow. Will holds a Bachelor of Science in aerospace engineering from the United States Naval Academy, as well as a Master of Science in manufacturing systems engineering and an MBA from Stanford University
Rapid Finance: Rapid Finance has a proven track record of helping small businesses (and those who support them) succeed and since 2005, has been offering fast, simple, and trusted financing options that provide small businesses with access to capital when they need it most. Using a thoughtful combination of technology, speed and deep industry expertise, Rapid Finance has helped millions of small business clients find financing plans that meet their unique business needs.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Joe Keeley is the CEO & Co-Founder of the embedded Fintech company Justifi.ai . He shares how went from being a hockey-playing nanny to leading a fintech orchestration platform that helps software-as-a-service (SaaS) platforms add value and accelerate potential revenue streams.
According to Joe, the fintech market is enormous and diverse, with thousands of vertical SaaS platforms, and there can be thousands of winners because there are many different ways to slice and dice the market.
Joe Keeley's entrepreneurial journey started with founding College Nannies and Sitters and Tutors, a large in-home childcare and tutoring company, before moving into Fintech. Justifi simplifies the complex and fragmented Fintech industry for SaaS platforms by providing a payment and fintech orchestration platform and an engaged fintech team. SaaS platforms often lack expertise in fintech, and Justifi fills that gap by providing an extension of their team, including a chief payment officer, to help them execute on fintech solutions.
To successfully monetize FinTech, software companies must start the journey today and look to the future when making integration decisions. They must also focus on the user experience and not just on monetizing funds flow. Justifi believes that by partnering with providers, companies can take full advantage of FinTech while still focusing on their core vertical SaaS platform. Justifi sees exciting opportunities in stored payment values and a focus on the user experience, and they want to help platforms capture more value from their FinTech transactions.
In conclusion, Justifi's unique approach to helping vertical SaaS platforms add value to their company is worth exploring. Joe Keeley's experience transitioning from a different company to a fintech company provides valuable insights. Don't make the mistake of waiting to begin monetizing with FinTech or trying to build everything yourself. Instead, contact Justifi.ai to understand your business and build a strategic FinTech map. Remember, there's a tailwind behind you, and Justifi can help accelerate your potential for success.
Things that we dive into on in this episode . 👨💼 From hockey-playing nanny to CEO and Co-Founder of Justifi, Joe Keeley knows what it takes to become a successful FinTech company. Justifi helps vertical SaaS platforms add value and accelerate potential revenue streams with their payment and FinTech orchestration platform and engaged FinTech team.
🌐 The fintech market is enormous and diverse, with thousands of vertical SaaS platforms, but there can be thousands of winners because there are many different ways to slice and dice the market.
💳 Payments are the most commonly sold and purchased FinTech product, but Justifi believes that vertical SaaS platforms should keep the lion's share of the value of funds flow within their ecosystem. By monetizing payments based on the payment's cost rather than the transaction's size, SaaS platforms can increase revenue potential.
Also, watch the entire episode on youtube. [link here]
Links:Justifi
Website: justifi.ai
Linkedin: https://www.linkedin.com/company/justifi-payments
Twitter: https://twitter.com/_JustiFi
Instagram: https://www.instagram.com/justifi.ai/
Youtube: https://www.youtube.com/@justifi4326
Joe Keeley
Linkedin: https://www.linkedin.com/in/joekeeley/
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This is a Production of Diamond D3, Media ABOUT: Joe Keeley: Joe Keeley is a dynamic yet thoughtful entrepreneur and conscious leader. As such, Keeley is the CEO and Co-founder of JustiFi Technologies, a venture-backed fintech business providing payments and fintech infrastructure and strategy for vertical SaaS platforms. JustiFi exists to accelerate the potential of vertical SaaS platforms by bringing optimized embedded payments and beyond payments fintech solutions to bear resulting in increased value for the platform of 3-5X with remarkably lower cost of ownership.
Keeley also founded and grew College Nannies, Sitters & Tutors (CNST), the nation’s largest in-home childcare and tutoring company. CNST disrupted the fragmented in-home childcare market through Keeley’s people leadership, technological innovation and indomitable spirit. Keeley led CNST to over 200 franchises in the USA and United Kingdom (a milestone less than 5% of franchisors achieve) and over 13,000 employees. In 2016, College Nannies, Sitters & Tutors was acquired by Bright Horizons Family Solutions (NYSE: BFAM), the largest corporate-sponsored childcare operator globally.
JustiFi : JustiFi is the embedded fintech platform built for vertical SaaS platforms. The company’s AI and machine-learning engine manages and optimizes payment transactions to help platforms reduce fees and maximize profits. JustiFi leverages 50+ years of industry experience and expertise to add customer value by generating payments revenue, saving money, ensuring compliance and turning payment processing into a strategic advantage.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Join Tedd Huff of Fintech Confidential and Bruce Burke of Bullet Point Bulletins as they discuss the latest developments in the world of fintech and web3 technology on this week's episode of the Weekly Wrap-Up of Bullet Point Bulletins.
The FDIC seized control of Silicon Valley Bank and the future seemed very dismal, but following this episode later that evening the Wall Street Journal said the U.S. Treasury, Federal Reserve and the made a joint decision to make good on all deposits made. This was basically decided upon to restore the public’s faith in the banking system in the U.S.
Tedd and Bruce discuss the many implications that surrounded the weekend-long banking crisis. The Feds hands seemed tied in this decision. Not stemming this tsunami would have lead to much deeper and long term problems.
Inflation, mistrust, collapses and cryptocurrency are all playing hell with the economy and financial systems. People are beginning to look to alternatives to keep their hard earned money safe. There are many different aspects of the monetary systems and the startup scene in the valley discussed, but ultimately the government had to save it or else the contagion could have had a huge domino effect across the world - from the 16th largest bank in the United States.
Oh and Bruce and Tedd also talk about the mainstream adoption of NFT’s from both Starbucks customers and a forthcoming announcement expected from Amazon this month about a Digital Marketplace. We also discuss how the new Coinbase Wallet-as-a-Service is also bringing customers easily onboard to apps like Floor, and Token Proof.
It seems there is a lot of simplifying of Web3 standards, but at the same time kind of making them a hybrid Web2.5. At least it’s a step in the right direction. Or is it? Will the interoperability of Web3 ever be realized, it seems each new project has a proprietary blockchain, token or wallet technology of its own.
Will the Web3 ideals be discarded and replaced by Web2 standards - or will the utopian ideals be upheld by the devout and the Web2.5 projects shunned by the true believers in the real Web3?
Also, watch the entire episode on youtube. https://youtu.be/hF48IJCtk-ILinks:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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This is a Production of Diamond D3, Media ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Join Tedd Huff of Fintech Confidential, and Bruce Burke of #PAY as they discuss the latest developments in the world of fintech and web3 technology on this week's wrap-up of Bullet Point Bulletins stories.
$33 billion fintech giant Revolut reports first-ever annual profit
Gaming engine Unity adds MetaMask functionality among new Web3 tools
Polygon launches decentralized ID product powered by ZK proofs
Snoop Dogg to Launch 'Shiller': The Live Streaming App Where Everything is Shoppable
$33 billion fintech giant Revolut reports first-ever annual profit
- Revolut, a fintech giant, reported its first-ever annual profit in 2021, with revenues of £636.2 million ($767.1 million) and a pre-tax profit of £59.1 million.
- The company's success was due to the growth in subscriptions to its paid packages and overall app usage, along with diligent cost control and a diversified business.
- Revolut expects revenue growth of more than 30% to £850 million in 2022.
- The company competes with other digital banks such as Wise, Monzo, and Starling.
- Revolut has expanded into overseas markets such as the U.S., Brazil, Mexico, and India and has over 25 million users worldwide.
- The company has been pursuing a banking license in the U.K. for the past two years to source more income from lending activity.
- Revolut faced concerns from U.K. regulators over the robustness of its internal financial controls and an aggressive working culture, which led to departures of key regulatory and compliance executives.
- Revolut's crypto business deteriorated sharply, accounting for only 5% to 10% of sales in 2022, down from roughly a third in 2021.
- As a privately held firm, Revolut is not required to share frequent quarterly reports.
- Revolut hopes to obtain its U.K. banking license "very soon" and secure external funding.
Blockchain Founders Fund raises $75M to encourage Web3 mass adoption
- Blockchain Founders Fund has raised $75 million in a fundraising round to support the adoption of Web3 and blockchain technology.
- The fund will focus on supporting high-potential early-stage pre-seed and seed projects that encourage the mass adoption of Web3 and blockchain technology.
- The fund has already invested in over 100 startups, including Altered State Machine, Splinterlands, GRID, Krayon, and Magna.
- The fund plans to potentially spread its investments across more than 200 companies within the next 12 months.
- The fund will focus on early-stage Web3 companies with strong teams, a demonstrated ability to execute their vision, and a clear, viable business plan that demonstrates a solid understanding of the target market and competitive landscape.
- The Blockchain Founders Fund takes a team-centric approach when evaluating investments to ensure that only well-rounded teams are chosen for funding.
- The fund navigates regulatory uncertainty by staying abreast of emerging trends in blockchain governance as they continue to evolve over time.
- Venture capital investments are shifting toward "non-volatile innovations," including cross-chain bridges, payments and remittances, lending, decentralized autonomous organizations, asset management, and digital identity management.
- Despite a pullback in venture capital spending by investors in Q4 2022, investors are still looking to bankroll blockchain-based technologies, applications, and startups.
- The Blockchain Founders Fund leverages its industry connections, including leading institutions and investors in the space, to help its portfolio companies succeed.
Gaming engine Unity adds MetaMask functionality among new Web3 tools
- Unity has added a "Decentralization" category page in its asset store, featuring 13 "vetted" crypto platforms, including MetaMask, Solana, and Tezos, to assist developers interested in merging decentralization into their projects.
- MetaMask's software development kit (SDK) was added to help developers enable users to connect their MetaMask wallet to "any game developed on Unity."
- The integrations will allow developers to modify the "models of ownership" in games and enable players to create, earn or acquire in-game resources, which can be subsequently traded or sold.
- A recent DappRadar report revealed that gamers made up nearly half (48%) of all blockchain activity in January 2023.
- Increasing mainstream coverage of announcements and news related to Web3 gaming contributes to a rise in activity.
- Blockchain gaming is already "a vertical" in the traditional industry, and it will bring "more adoption" to Web3 games, which will "become mainstream."
- The "major challenge" with blockchain gaming is getting "casual gamers" into the market because of the perception that blockchain games are of "inferior quality."
Polygon launches decentralized ID product powered by ZK proofs
- Polygon has launched a zero-knowledge decentralized identity solution, Polygon ID, to the public.
- Polygon ID was first launched in a closed-environment to select builders nearly a year ago.
- The service uses zero-knowledge proofs (ZK proofs) to allow users to verify their identity online without revealing sensitive information.
- Polygon claims to be the first ZK-based digital ID tool that allows users to hold credentials locally on handheld devices such as smartphones.
- The public release introduces four new tools to the Polygon ID toolset for developers to integrate identity solutions into their applications.
- Users can produce zero-knowledge proofs using off-chain credentials to interact with smart contracts and verify information on-chain.
- Multiple Web3 projects, including Kaleido, Fractal, and Collab.Land, have committed to integrating Polygon ID upon launch.
- The co-founder of Polygon ID, David Schwartz, said the product was built on the latest decentralized identity standards.
- Other Web3 projects, such as The Sandbox and Guild.xyz, are also in the process of integrating Polygon ID.
- Polygon is a suite of blockchain protocols for developers built to scale Ethereum, including Layer-2s (zero-knowledge), sidechains, hybrids, and app-specific.
Snoop Dogg to Launch 'Shiller': The Live Streaming App Where Everything is Shoppable
- Snoop Dogg and UK tech entrepreneur Sam Jones are launching a live broadcast platform for content creators called Shiller.
- The app combines web3 technology with live, interactive video and audio streaming to monetize following and connect with audiences.
- Shiller will launch in April 2023 and already has an army of approved creators ready for launch.
- The app allows creators to token-gate their video and audio, share products from commerce sites, and promote popular NFTs.
- Creators can receive tips and virtual gifts from their audience, engage with their audience through emojis, chat, split screens, voting, and games.
- The app also allows creators to create their own tokens and digital passes, which can be featured on the Shiller marketplace.
- Shiller is built on the OOOOO (five Aut) commerce platform, which has been 3 years in the making.
- The app aims to revolutionize the content creation industry and provides a one-stop-shop for creators.
- Social commerce gross merchandise volume surpassed $400 billion in 2022, according to McKinsey.
- Shiller is open to applications for creators.
Also, watch the entire episode on youtube. https://youtu.be/5Y-v6wZIpdELinks:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Contact us today for additional information about this unique opportunity.
This is a Production of Diamond D3, Media ABOUT: [Guest Name]: [Guest Bio]
[Company Name] : [Company info]
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Join Tedd Huff of Fintech Confidential and Bruce Burke of Bullet Point Bulletins as they discuss the latest developments in the world of fintech and web3 technology on this week's episode of the Weekly Wrap-Up of Bullet Point Bulletins.
"Get ready for some fresh and thrilling insights on the FItnech and web3 worlds right here. Top stories for this week.
1️⃣ Regulators Warn Banks - Say No To Crypto FinTech Companies
2️⃣ Mastercard to allow crypto payments in Web3 via USDC settlements
3️⃣ Azra Games, founded by veteran EA game developer, raises $10M for NFT-themed Legions & Legends
4️⃣ Electronic Arts Founder Trip Hawkins Is Now Making NFT Games
5️⃣ Fake ChatGPT Tokens Are Out And About To Victimize People – What You Need To Know
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Facebook: https://www.facebook.com/fintechconfidential
Supporters: Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
"Welcome to Web3 with FTC For February 10th by Fintech Confidential, the place where we keep you up-to-date on the latest developments in the world of Web3, Crypto, Blockchain, NFTs, and Fintech.
"Get ready for some fresh and thrilling insights on the crypto and blockchain world right here on Web3 with FTC! No more stale, regurgitated stories. We've got the hottest and newest updates for you."
Top stories for today.
1️⃣ Neal Mohan Wows with NFTs & Metaverse While New YouTube Integrates Web3 Services
2️⃣ Google and Tezos is Making Web3 Easy for Corporate Customers
3️⃣ Huobi Global: Jumping on the Bandwagon in Hong Kong's Race to Become Crypto Hub of Asia
4️⃣ Retail Crypto Trading Spikes After Epic 2022 Debacles: What the BIS Reports
5️⃣ Coinbase's Rollercoaster Year: 4th Q Revenue Smashes Estimates
6️⃣ Illinois Blockchain Bill: Florida Lawyer Calls it 'Most Unworkable' - Drew Hinkes Baffles Senate!
7️⃣ Paxos in Talks with SEC After Misclassification of the Binance Stablecoin
8️⃣ Zambia Joins the Party! - Digital Economies, Cryptocurrencies Get Greenlight!
9️⃣ CTO Resigns After Wildly Unsubstantiated Allegations at Composable Finance
🔟 Solana Spaces: RIP
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Supporters: Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
"Welcome to Web3 with FTC For February 10th by Fintech Confidential, the place where we keep you up-to-date on the latest developments in the world of Web3, Crypto, Blockchain, NFTs, and Fintech.
"Get ready for some fresh and thrilling insights on the crypto and blockchain world right here on Web3 with FTC! No more stale, regurgitated stories. We've got the hottest and newest updates for you."
Top stories for today.
1️⃣ Saudi Aramco to Unlock Revolutionary Blockchain Benefits for Employees!
2️⃣ Gateway.fm Raising $4.6 Million to Democratize Access Now
3️⃣ FTX Japan Resumes Crypto and Fiat Withdrawals!
4️⃣ Cameron Winklevoss: US To Miss Out If It Doesn't Embrace Crypto
5️⃣ Crypto Hedge Fund Galois Capital Collapses After Suffering $40 Million Loss to FTX
6️⃣ Binance in negotiations with US regulators over compliance issues
7️⃣ SEC Wants to "Plant Its Flags" on Crypto - Congress Mulls Who Will Police?
8️⃣ San Francisco Fed has put out an urgent call for a cryptocurrency specialist.
9️⃣ Yuga Labs Gets Roasted on Twitter - BAKC NFT In Tow!
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Supporters: Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
"Welcome to Web3 with FTC For February 10th by Fintech Confidential, the place where we keep you up-to-date on the latest developments in the world of Web3, Crypto, Blockchain, NFTs, and Fintech.
"Get ready for some fresh and thrilling insights on the crypto and blockchain world right here on Web3 with FTC! No more stale, regurgitated stories. We've got the hottest and newest updates for you."
Top stories for today.
1️⃣ PayPal taps into Crypto Market with $500M Investment in Bitcoin & Ethereum
2️⃣ Coinbase vs the SEC! Who WILL Win?
3️⃣ Binance Transfers $400 Million From U.S Affiliate's Silvergate Bank
4️⃣ SEC shook Kraken down for $30M
5️⃣ DC For Shooting A Messenger Who Warned of Crypto Debacal
6️⃣ SALT Crypto-Lender Bounces Back with a $64.4 Million Funding Splash!
7️⃣ Celsius Failed to Record transactions Worth Billions Prior to Bankruptcy
8️⃣ Centre Pompidou Puts NFTs on Display in Spectacular First Exhibition
9️⃣ OPNX Bankruptcy Claim Trading Platform
Links:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Twitter: https://twitter.com/FTconfidential
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Facebook: https://www.facebook.com/fintechconfidential
Supporters: Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
In today's episode, we'll cover a range of topics, from crypto regulations in New Jersey to the launch of Bit 2 Me's new crypto cashback debit card and more.
"Get ready for some fresh and thrilling insights on the crypto and blockchain world right here on Web3 with FTC! No more stale, regurgitated stories. We've got the hottest and newest updates for you."
Top stories for today.
1️⃣ New Jersey Crypto Bill Could Impact Firms in the State
2️⃣ US Missing Crypto Leadership as SEC Clampdown Tightens
3️⃣ Metrics Reveal All! Ordinal NFTs Make Waves on Bitcoin Network
4️⃣ Starbucks Odyssey Holiday Cheer Edition 1 NFTs Sell for Thousands
5️⃣ OpenSea Halts Trading on Rihanna Music NFTs
6️⃣ Coinbase Exec Joins a16z Crypto
7️⃣ Bit2Me's 9% Crypto Cashback Mastercard Debit Card
8️⃣ Mitre Seeks Economist to Analyze Web3 Economy
Links:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
YouTube: https://youtube.com/@fintechconfidential
Podcast: http://podcast.fintechconfidential.com
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Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters: Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
"Welcome to Web3 with FTC For February 10th by Fintech Confidential, the place where we keep you up-to-date on the latest developments in the world of Web3, Crypto, Blockchain, NFTs, and Fintech.
"Get ready for some fresh and thrilling insights on the crypto and blockchain world right here on Web3 with FTC! No more stale, regurgitated stories. We've got the hottest and newest updates for you."
Top stories for today.
1️⃣ Paxos in Hot Water with NYDFS and SEC Over BUSD Listing: Will the Stablecoin Giant Survive?
2️⃣ Kraken Settles with SEC for $30M: Are Centralized Exchanges Like Kraken and Coinbase Going Extinct?
3️⃣ LocalBitcoins Bows Out Due to Crypto-Winter, RoboSats and Bisq Provide P2P Alternatives
4️⃣ ReserveBlock's RBX Token Listed on BitMart: Could Eco-Friendly NFTs Be the Future of Crypto?
5️⃣ AI Tokens Outshine Bitcoin: Will the Hype Last or Will Bitcoin Reign Supreme?
6️⃣ Celsius Denied Extension as Cash Burn Continues: Will the Company Survive Chapter 11?
7️⃣ XDC Network Leads the Way in Real-World Decentralized Finance: Enterprise Applications and Trade Finance at the Fore
Links:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters: Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Join Tedd Huff of Fintech Confidential and Bruce Burke of Bullet Point Bulletins as they discuss the latest developments in the world of fintech and web3 technology on this week's episode of the Weekly Wrap-Up of Bullet Point Bulletins.
Tune in to hear about how the SEC has fined Kraken $30M dollars and shutdown staking, along with Coinbase CEO, ,Brian Armstrong sharing that he's hearing rumors about more staking shutdowns, and we’ll also be talking about the Blockchain Association is calling on Congress to stop the SEC from prosecuting these firms.
We’ll also be discussing how Def Jam Recordings is teamed up with WAGMI Beach, and Solana Blockchain's Catalina Whale Mixer and is creating an NFT band "The Sharks", and finally we'll be discussing how Yuga Labs is expanding the Bored Apes Yacht Club Community and bringing in millions with the Dookey Dash NFT Sewer Gaming Passes.
Def Jam & WAGMI Beach create NFT band "The Sharks" from Solana Catalina Whale Mixer
In this roundup, we cover the SEC's recent crackdown on Kraken's staking program and its potential impact on the industry, as well as the Blockchain Association's call for Congress to intervene. Coinbase's CEO has also heard rumors of a potential SEC ban on crypto staking for retail customers. Additionally, Yuga Labs' Dookey Dash game has seen success, and Def Jam Recordings and WAGMI Beach have collaborated to create an NFT band called "The Sharks" from Solana Catalina Whale Mixer.
SEC's crackdown on Kraken's staking program
The SEC's charges and settlement with Kraken over its staking service have sent shockwaves through the industry. The move could result in businesses moving offshore, and staking-as-a-service providers have a high risk of bankruptcy, leaving investors with little recourse.
Blockchain Association calls on Congress to intervene
The SEC's piecemeal enforcement approach and lack of guidance are a concern, and the potential for strict regulation to shut down the staking revenue vertical could affect hundreds of millions in industrywide revenue. Meanwhile, the Blockchain Association is calling out the SEC's actions against Kraken as an ongoing attack on the crypto industry and is calling on Congress to intervene.
Coinbase CEO hears rumors of potential SEC ban on crypto staking
Coinbase's staking program was unaffected, but rumors of an SEC ban on crypto staking for retail customers abound. Coinbase CEO Brian Armstrong has flagged these rumors and believes that staking is an important innovation in crypto, bringing many positive improvements such as scalability, security, and reduced carbon footprints.
Yuga Labs' Dookey Dash game success
Yuga Labs' Dookey Dash game has been successful among the Bored Ape Yacht Club community, and players spent about $2.2 million on in-game power-ups. The company has also teased the next steps of the game, including the "lick the toad" phase.
Def Jam & WAGMI Beach create NFT band "The Sharks" from Solana Catalina Whale Mixer
Finally, Def Jam Recordings and WAGMI Beach have collaborated to create an NFT band called "The Sharks" from Solana Catalina Whale Mixer. The virtual band is expected to be a success, and the Whale NFT holders will help shape the project, and WAGMI Beach is in a position to "tee up these opportunities for our community."
Conclusion:
The SEC's actions against Kraken and potential ban on crypto staking for retail customers have caused concern in the industry, and the Blockchain Association is calling on Congress to intervene. Meanwhile, Yuga Labs' Dookey Dash game has seen success, and Def Jam Recordings and WAGMI Beach have created an NFT band called "The Sharks" from Solana Catalina Whale Mixer. The developments show the growing importance of NFTs and the challenges and opportunities facing the crypto industry.
Also, watch the entire episode on youtube. https://youtu.be/Yhe4rkvK9bcLinks: Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Twitter: https://twitter.com/FTconfidential
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Facebook: https://www.facebook.com/fintechconfidential
This is a Production of Diamond D3, Media ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
"Welcome to Web3 with FTC For February 10th by Fintech Confidential, the place where we keep you up-to-date on the latest developments in the world of Web3, Crypto, Blockchain, NFTs, and Fintech.
"Get ready for some fresh and thrilling insights on the crypto and blockchain world right here on Web3 with FTC! No more stale, regurgitated stories. We've got the hottest and newest updates for you."
Bitcoin NFTs, but let's face it, they're not as hot as Bitcoin's main gig of being censorship-resistant money. But fear not; Gemini is throwing around $100 million to compensate those who lost their deposits, giving us hope for the future of crypto banking. And if you're tired of the man holding you down, RSTAKING has got your back with its decentralized staking platform offering high rewards and freedom. Plus, the Catawba Indian Nation has created a crypto economic zone where DAOs can finally find true love. Dubai's Virtual Asset Regulatory Authority is cracking down with new regulations, including a ban on privacy coins, but we're sure the crypto community will find a way around it. And finally, Russia's biggest bank is launching its own DeFi platform because if you can't beat 'em, you might as well join 'em, right?
Top stories for today.
1️⃣ The Future of Bitcoin: Boosting Security Budgets with NFTs
2️⃣ Gemini Comes Through with $100M for Genesis Earn Users
3️⃣ Unleash Your Financial Freedom with RSTAKING's High Rewards and Security
4️⃣ Revolutionizing the Crypto World: Native American Tribe Creates Economic Zone
5️⃣ Dubai's VARA Issues New Crypto Regulations - What You Need to Know"
6️⃣ Sperbank Takes on DeFi: A Game-Changing Move for the Future of Banking
Links:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Twitter: https://twitter.com/FTconfidential
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Facebook: https://www.facebook.com/fintechconfidential
Supporters: Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
"Welcome to Web3 with FTC For February 10th by Fintech Confidential, the place where we keep you up-to-date on the latest developments in the world of Web3, Crypto, Blockchain, NFTs, and Fintech.
"Get ready for some fresh and thrilling insights on the crypto and blockchain world right here on Web3 with FTC! No more stale, regurgitated stories. We've got the hottest and newest updates for you."
This Podcast is not regulated by the SEC, but it promises to be a good time!
Speaking of the SEC, they've issued an investor alert warning about crypto investments in retirement accounts. So, grandma, put down that Bitcoin and listen up! And if you're looking for some gaming action, you can now play a DOOM game clone on Bitcoin through Ordinals. It's not the real thing, but it's a great way to lose yourself in the blockchain. Meanwhile, Giannis Antetokounmpo's NFT just sold for a record-breaking $187,000 on Sorare. That's almost as much as he makes per basket! We're also exploring the differences between Facebook and Microsoft's metaverse projects. In other news, the Render Network Token has surged after approving a new tokenomics model, proving that sometimes burning things can be a good thing. Binance is facing challenges getting audited due to a lack of industry standards, but no one's perfect, right? And last but not least, DeSo's MegaSwap is changing the game for cross-chain swaps with over $5 million in volume.
Top stories for today.
1️⃣ SEC Warns Against Crypto Investments in Retirement Accounts
2️⃣ Playable DOOM Clone Game on Bitcoin Blockchain Available via Ordinals
3️⃣ Giannis Antetokounmpo NFT Sells for Record-Breaking $187,000 on Sorare
4️⃣ Facebook Metaverse vs Microsoft Metaverse: Similarities and Differences Explained
5️⃣ Binance Faces Auditing Challenges Due to Lack of Industry Standards
6️⃣ DeSo Launches Revolutionary Cross-Chain Smart Service MegaSwap with Over $5 Million in Volume
Links:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
YouTube: https://youtube.com/@fintechconfidential
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Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters: Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
"Welcome to Web3 with FTC For February 10th by Fintech Confidential, the place where we keep you up-to-date on the latest developments in the world of Web3, Crypto, Blockchain, NFTs, and Fintech.
"Get ready for some fresh and thrilling insights on the crypto and blockchain world right here on Web3 with FTC! No more stale, regurgitated stories. We've got the hottest and newest updates for you."
Top stories for today.
1️⃣ DeFi protocols unite to promote permissionless Web3 experiences,
2️⃣ Despite Bankruptcies Crypto Users still like Exchanges more than Wallets
3️⃣ Ethereum Testnet Processes First ETH Staking Withdrawals
4️⃣ Bitcoin Small Addresses Have Been Rapidly Growing; what does It Mean?
5️⃣ Digital Currency Group Announces Major Shake-Up: Genesis Trading and Lending Arms to be Sold
6️⃣ Class-action lawsuit alleges Signature bank ‘permitted’ FTX commingling customer funds
7️⃣ ConsenSys Backs Lawsuit Against IRS Over Taxing Staked Crypto
8️⃣ JPMorgan Institutional Survey Says Crypto and Blockchain To Soar in Prominence This Year
Links:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
YouTube: https://youtube.com/@fintechconfidential
Podcast: http://podcast.fintechconfidential.com
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LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters: Support Provided By Solvpath get the best A.I. customer support software for your business. Get Started at www.getsolvepath.com
The most common cause of bad customer experience. Isn't that high tech it's embarrassingly simple. Yup. It's asking the right questions and reviewing some key data points before delivering an answer. Increasing the likelihood of satisfying the customer and delivering a swift resolution.
In e-commerce, it's really easy to get bogged down with basic support inquiries, whether that's where is my package, how do I return or exchange this item or just to cancel a subscription.
And so what is Solvpath? In a nutshell, Solvpath is an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Customize a visual support experience for your ecommerce brands and increase your overall performance, enhance the customer experience, and drastically reduce support costs.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvepath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
"Welcome to Web3 with FTC For February 9th by Fintech Confidential, the place where we keep you up-to-date on the latest developments in the world of Web3, Crypto, Blockchain, NFTs, and Fintech.
"Get ready for some fresh and thrilling insights on the crypto and blockchain world right here on Web3 with FTC! No more stale, regurgitated stories, we've got the hottest and newest updates for you."
Top stories for today.
1️⃣ Brazil Empowers Prosecutors and Police to Confiscate Crypto
2️⃣ Yuga Labs Settles With RR/BAYC Coder in Trademark Infringement Suit
3️⃣ Binance Temporarily Suspends U.S. Dollar Bank Transfers
4️⃣ File-Sharing Giant WeTransfer Teams up with Blockchain Platform Minima for Mobile NFT Solution
5️⃣ A New Way for Damus to Go: METAVERTU's Decentralized App Store
6️⃣ Digital Pound: A New Way to Pay
7️⃣ Algorand Foundation Partners with T-Hub and SEWA in India to Drive Web3 Growth
Links:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
YouTube: https://youtube.com/@fintechconfidential
Podcast: http://podcast.fintechconfidential.com
Newsletter: http://access.fintechconfidential.com
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters: Support Provided By Solvpath get the best A.I. customer support software for your business. Get Started at www.getsolvepath.com
The most common cause of bad customer experience. Isn't that high tech it's embarrassingly simple. Yup. It's asking the right questions and reviewing some key data points before delivering an answer. Increasing the likelihood of satisfying the customer and delivering a swift resolution.
In e-commerce, it's really easy to get bogged down with basic support inquiries, whether that's where is my package, how do I return or exchange this item or just to cancel a subscription.
And so what is Solvpath? In a nutshell, Solvpath is an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Customize a visual support experience for your ecommerce brands and increase your overall performance, enhance the customer experience, and drastically reduce support costs.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvepath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
"Join the digital dollar madness with Visa as they settle high-value payments in USDC on Ethereum's blockchain. Tune in for the ultimate trifecta of W3E esports tournaments and see Binance's latest moves in the crypto world. Don't miss out on the risk and excitement of FUD, the FTX debt token. Explore the hilarious world of crypto politics in "The Great Bridge Debate: Wormhole vs LayerZero." And buckle up for the ride with Keith Wilson, the automotive kingpin of Web3, as he bridges the gap between the car industry and blockchain. Get ready for the wild ride of the crypto world on our show!"
Looking for more Web 3 News? Join the Web3 with FTC Telegram Channel using this link. https://t.me/+n9qXCh2ALeNmMjgx
The Web3 Stories that we dive into on this episode.
1️⃣ W3E, a Web3 esports platform, has announced a new series of Web3 esports tournaments.
2️⃣ Binance has ended its relationship with the Indian cryptocurrency exchange, WazirX.
3️⃣ Andreessen Horowitz (a16z) has voted against a proposal to deploy Uniswap v3 on the Binance Chain.
4️⃣ Justin Sun, the founder of TRON, has publicly supported the FTX Debt token, which some believe could be a violation of securities laws.
5️⃣ Binance has launched a tax tool for cryptocurrency traders in France and Canada.
6️⃣ Visa is exploring the possibility of using USDC for high-value settlement payments on the Ethereum blockchain.
7️⃣ Keith Wilson, the founder and CEO of Klearcoat Labs, is working to build a bridge between the automotive industry and the Web3 community.
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Supporters: Support Provided By Solvpath get the best A.I. customer support software for your business. Get Started at www.getsolvepath.com
The most common cause of bad customer experience. Isn't that high tech it's embarrassingly simple. Yup. It's asking the right questions and reviewing some key data points before delivering an answer. Increasing the likelihood of satisfying the customer and delivering a swift resolution.
In e-commerce, it's really easy to get bogged down with basic support inquiries, whether that's where is my package, how do I return or exchange this item or just to cancel a subscription.
And so what is Solvpath? In a nutshell, Solvpath is an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Customize a visual support experience for your ecommerce brands and increase your overall performance, enhance the customer experience, and drastically reduce support costs.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvepath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
The fashion industry's integration with Web3 technology through the partnership between Scotch & Soda and Flaunt, the future of Web3 gaming with ImmutableX, the open-sourcing of StarkNet Prover software, the FBI's seizure of crypto assets from NFT phishing scammer Chase Senecal, the Web3 funding roundup, and Charlie Munger's call for a complete ban on cryptocurrencies in the United States. Get ready for an action-packed episode filled with insightful analysis and expert opinions on these hot topics in the Web3 world.
Here's what we will cover in today's episode.
1️⃣ The ongoing SEC lawsuit against Ripple. A US pro-Ripple lawyer, Jeremy Hogan, has promised a victory dance if Ripple wins the lawsuit. With the judge's ruling predicted to come by March 31st, 2023,
2️⃣ Scotch & Soda with Web 3 Partner Flaunt, is creating a seamless and secure program that rewards customers for their participation and engagement.
3️⃣ Funtech keeps moving forward and ImmutableX co-founder Robbie Ferguson predicts a Web3 game with a million players in 2023.
4️⃣ StarkWare, the company behind Ethereum scaling solutions StarkEx and StarkNet, announced plans to make its STARK Prover software open source.
5️⃣ After the FBI seizes $260,000 in Crypto Assets from NFT Phishing Scammer, CFTC Chair promises to bring more enforcement actions against non-compliant crypto projects.
6️⃣ Fintech Confidential's Web3 Funding Roundup outlines where Investors are Placing Bets on Crypto Startups and the problems they solve.
7️⃣ Charlie Munger's criticisms of crypto currencies have escalated to a call for a ban on cryptocurrencies in the U.S.
Get ready to be part of the future of Web3 right here on Web3 with FTC."
Links:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
YouTube: https://youtube.com/@fintechconfidential
Podcast: http://podcast.fintechconfidential.com
Newsletter: http://access.fintechconfidential.com
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Supporters: Support Provided By Solvpath get the best A.I. customer support software for your business. Get Started at www.getsolvepath.com
The most common cause of bad customer experience. Isn't that high tech it's embarrassingly simple. Yup. It's asking the right questions and reviewing some key data points before delivering an answer. Increasing the likelihood of satisfying the customer and delivering a swift resolution.
In e-commerce, it's really easy to get bogged down with basic support inquiries, whether that's where is my package, how do I return or exchange this item or just to cancel a subscription.
And so what is Solvpath? In a nutshell, Solvpath is an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Customize a visual support experience for your ecommerce brands and increase your overall performance, enhance the customer experience, and drastically reduce support costs.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvepath.com
This is a production of Diamond D3 Media, with All Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice. We strive to provide accurate and up-to-date information but will not be responsible for any missing facts or inaccurate information. You comply and understand that you should use any of this information at your own risk. Cryptocurrencies are highly volatile financial assets, so research and make your own financial decisions. ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Web3 with FTC by Fintech Confidential, host Tedd Huff delves into the ever-evolving world of Web3, where digital assets are changing the game. Join us as Tedd brings you the latest news and insights from the front lines of the digital asset revolution."
"Satvik Sethi, former NFT Product Lead at Mastercard, resigned from the financial giant to focus on his top priority, joincircle, and his art. The Federal Reserve's interest rate hike has not impacted the cryptocurrency market much. Still, as the Fed continues to increase rates, the future of the "risk-on" cryptocurrency market remains uncertain. The UK government's proposal for regulating cryptocurrency is a positive step forward for the industry, and Binance and the community have voiced their support. With traditional financial institutions like DekaBank entering the space, digital assets are becoming more accessible to a wider audience, providing investors with new opportunities. The current loophole in Blur's marketplace could challenge OpenSea's dominance and benefit both creators and collectors. The Immutable Passport system is expected to revolutionize the Web3 gaming space and reduce user acquisition costs for gaming studios. And lastly, streetwear designer and Web3 creator Bobby Kim is set to take his business to the next level with the help of UTA. Get ready to be part of the future of digital assets right here on Web3 with FTC."
Featured Stories
1️⃣ Mastercard NFT Lead Quits, Sells Resignation Letter as NFT
2️⃣ Bitcoin Remains Steady as Federal Reserve Hikes Interest Rates
3️⃣ UK Announces Plans for Regulating Cryptocurrency
4️⃣ DekaBank Ventures into Digital Asset Space with METACO Partnership
5️⃣ ARK Invest see Digital Wallets on Track to Reach Majority of Global Population by 2030
6️⃣ Blur Finds Loophole to List Blocklisted NFTs on OpenSea
7️⃣ ImmutableX Launches Immutable Passport System to Onboard Gamers into Web3
8️⃣ Bobby Kim, Co-Creator of Adam Bomb Squad NFT Collection, Signs with Hollywood Agency UTA
Links:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a Production of Diamond D3, MediaAll Rights Reserved. This is provided for informational purposes only. It is not offered or intended to be used as legal, tax, investment, financial, or other advice.
ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Your daily dose of Web3 with FTC for February 3rd, 2023 with the latest news and insights in the world of Web3, blockchain crypto, and Fintech.
Today, we have a packed show with some of the biggest stories in Web3 .
1️⃣ Senators from both parties demanding answers from Silvergate Capital
2️⃣ Strike launches "Send Globally" in the Philippines.
3️⃣ Tether CTO, Paolo Ardoino, denies allegations of borrowing from Celsius
4️⃣ HSBC, will focus on tokenization and Web3.
5️⃣ Twitter to bring payment capabilities
6️⃣ Shibuya, disrupts funding models for video content with its NFT-driven production.
7️⃣ US Air Force is investing in, SIMBA Chain
Links:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
YouTube: https://youtube.com/@fintechconfidential
Podcast: http://podcast.fintechconfidential.com
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LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a Production of Diamond D3, Media ABOUT:
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Web3 with FTC For February 2nd 2023
Fintech Confidential's Web3 with FTC your daily dose of the latest news and insights in the world of Web3, blockchain crypto, and Fintech.
Today's Updates
1️⃣ Federal Reserve's decision on Custodia Bank's membership application
2️⃣ Cardano Launches Sidechain Toolkit
3️⃣ Floor Acquires NFT analytics platform WGMI.io
4️⃣ Core Scientific plans to borrow $70 million
Also, watch the entire episode on youtube. https://youtu.be/CwAbk9xQ0Wg
Links:Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
YouTube: https://youtube.com/@fintechconfidential
Podcast: http://podcast.fintechconfidential.com
Newsletter: http://access.fintechconfidential.com
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
Facebook: https://www.facebook.com/fintechconfidential
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a Production of Diamond D3, Media ABOUT: Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Fintech Confidential host Tedd Huff interviews MX CTO Wes Hummel to discuss his journey in the FinTech industry and the future of open banking. With over 13 years of experience in software development and leadership roles at companies like PayPal and Clarity Communications, Wes shares his insights on customer focus, scalability, and security in financial technology. He also talks about the legacy of MX's late co-founder, Brandon Dewitt, and the opportunities ahead for the company and the broader FinTech industry. Tune in to learn more about the challenges and opportunities in the fast-paced world of fintech and the potential for partnerships between financial institutions and fintech companies.
Three key things in this episode that we dive into.
1️⃣ The importance of availability, reliability, and scalability in Fintech
2️⃣ Why focusing on the customer and their experience matters most
3️⃣ How to focus on the mission and vision while continuing the legacy of the company's founders.
Also, watch the entire episode on youtube. https://youtu.be/nEtrL0zYFr0
Links:MX
Website: www.MX.com
Linkedin: https://www.linkedin.com/company/mxenabled
Facebook: https://www.facebook.com/MXenabled
Instagram: https://www.instagram.com/lifeatmx/
Twitter: https://twitter.com/mX
Youtube: https://www.youtube.com/c/Mxenable
Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Facebook: https://www.facebook.com/fintechconfidential
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com This is a Production of Diamond D3, Media ABOUT: Wes Hummel: Wes Hummel is the Chief Technology Officer at MX. Wes leads the company’s engineering and information security teams. He is a customer-focused technology leader with more than 25 years of experience building and leading global engineering teams. Prior to joining MX, Wes spent 14 years at PayPal, where he was responsible for the company’s infrastructure and operations vision, and strategic direction. Prior to joining PayPal, Hummel spent eight years as a software engineer at Clarity Communications Systems and five years at Motorola.
MX: MX Technologies, Inc., a leader in Open Finance, makes data accessible and actionable for everyone. MX is building the largest open finance ecosystem to help drive innovation and improve experiences through secure and reliable access to financial data. MX combines trusted open finance APIs with enhanced financial data to quickly and securely connect to and verify data for hundreds of use cases, including account opening, money movement, and underwriting.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Caleb Avery is the CEO of the SaaS monetization company Tilled. He shares how his college part-time Job turned into a Passion for integrated payments and how he took that passion to create a PayFac as a Service that makes it easy to monetize payments for software companies,
Three things in this episode that we dive into.
1️⃣ Profile of a Payfac
2️⃣ The top three mistakes
3️⃣ Choosing your own payments adventure
Also, watch the entire episode on youtube. https://youtu.be/WyWoeeR19dYLinks:Tilled
Website: www.tilled.com
Linkedin: https://www.linkedin.com/in/caleb-avery/ , https://www.linkedin.com/company/tilled/
Instagram: https://www.instagram.com/gettilled/
Twitter: www.twitter.com/gettilled
Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Facebook: https://www.facebook.com/fintechconfidential
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This is a Production of Diamond D3, Media ABOUT: Tilled : Tilled empowers ISVs to monetize the payments flowing through their platforms. Through Modern APIs and SDKs, Tilled's turnkey system allows software companies to be set up and running in a matter of weeks, with no upfront costs or additional headcount required. Without any of the headaches, regulatory compliance, or liabilities of becoming a fully registered facilitator, Tilled makes it easy for any software company to take full advantage of the benefits of payment facilitation. Tilled was founded in 2019 by Caleb Avery and is currently based in Boulder, Colorado. For more information, including pricing, contact information and careers, visit www.tilled.com.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Keren Moynihan is the CEO of Boss Insights, a business data-as-a-service platform. She shares how focusing on helping businesses grow requires Financial institutions to consider the customer experience and not just regulatory needs closely.
Three things in this episode that we dive into.
1️⃣ Why it's harder for businesses to get a complete picture of all financial products and services
2️⃣ What happens when financial institutions lack the human factor in business decisions
3️⃣ How data and insights are what Businesses need to grow and succeed
Also, watch the entire episode on youtube. Links:Boss Insights
Website: www.bossinsights.com
Linkedin: https://www.linkedin.com/company/bossinsights/
Twitter: @bossinsights
Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Twitter: https://twitter.com/FTconfidential
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Facebook: https://www.facebook.com/fintechconfidential
Supporting PartnersSupport is provided by the Vital Credit Card.
Make a statement in your wallet with a sleek Metal credit card that pays you cashback when you share and spend responsibly while it helps improve your credit health.
Request an Invite at vital.fintechconfidential.com
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a Production of Diamond D3, Media ABOUT: Keren Moynihan: Keren is a former commercial banker and CEO of Boss Insights. With 15+ years of experience in financial services as a banker, advisor, and mentor, she's built Boss Insights to provide leading global access to business customers' financial data enabling financial institutions, neobanks, and fintechs to empower their business customers' growth. Keren is a regular speaker at fintech events, including Money 20/20, FDX, CB Insights, and Open Banking World.
Boss Insights: Boss Insights is the global leader in business data connectivity, revolutionizing inter-business communication through its Business Data As A Service platform. With a single API, Boss Insights provides real-time access to the broadest coverage of accounting, banking, and commerce data from more sources than any other platform, enabling banks and lenders to accelerate lending from months to minutes.
By providing a 360-degree view of business customers' financial health, Boss Insights allows lenders to spend their resources developing relationships rather than chasing paper. The company's platform increases automation by 60%, automates scoring by 100%, and allows for faster decisions and credit renewals by 51% and 5x, respectively.
Focused on equipping lenders to measure businesses on their merit in addition to their collateral, Boss Insights' mission is to empower financial institutions with real-time data and insights on business customers, enabling them to accelerate business processes, delight customers, and drive revenue and growth.
The team at Boss Insights is diverse, talented, and innovative, working together to produce the best product with the most impact. To foster discussion and collaboration, Boss Insights encourages diverse ideas and innovation.
Boss Insights has been covered by American Banker, Forbes, Bank Innovation, and The Financial Brand for saying that "Banks Must Adopt APIs or Fintechs Will Win." Boss Insights has won multiple awards, including Money 20/20 Rise Up, CB Insights' Top 35 Future in Fintech, Corporate LiveWire's Lending Technologist Of The Year, Open Banking Excellence's SME Award, Women In Payments' Unicorn Challenge, Corporate Vision's Most Innovative Leader In Lending Technology & Canadian Lenders Association's Executive Leader In Lending.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Julie is the Founder and CEO of the Women's personal financial App, Shebanks.
She shares how her experiences with Mary K. Cosmetics in Russia and the desire to make an impact drove her to build the first community of Women through financial literacy.
Three things in this episode that we dive into.
1️⃣ A Vision to Make Money Easier for Women
2️⃣ How to Close the $700M Gap
3️⃣ Girls Just Want to Have Fun!
Also, watch the entire episode on youtube. Links:Shebanks
Website: https://shebanks.com/
Linkedin: https://www.linkedin.com/company/shebanksapp/
Facebook: https://www.facebook.com/shebanksapp
Instagram: https://instagram.com/shebanksapp
Twitter: https://twitter.com/shebanksapp
Podcast: https://shebanks.com/shebankspodcast/
Apple App: https://apps.apple.com/us/app/she-banks/id6443781304
Android App: https://play.google.com/store/apps/details
Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Supporting PartnersSupport is provided by the Vital Credit Card.
Make a statement in your wallet with a sleek Metal credit card that pays you cashback when you share and spend responsibly while it helps improve your credit health.
Request an Invite at vital.fintechconfidential.com
Time Stamps:00:00 SheBanks | Julie Rasmussen Founder & CEO
00:45 Intro
01:42 Julie's Fintech Journey
02:53 Working with Women Micro Entrepreneurs in Russia
04:36 The Women's Financial Literacy Gap
05:59 Shebanks Mission
08:39 Girls Just Want to Have Fun!
10:55 Important Lessons Learned
14:54 Barriers to Financial Services
15:51 Opportunities to Close the Financial Services Gap
18:47 Vision to Make Money Easier
20:49 Leading with Women-Focused Solutions
24:57 MXS Session Take Aways
26:59 Better Experiences Equal Better Outcomes
28:19 Fintech Founder Advise
31:36 Working with MX
34:34 Aggregating the Buying Power of Women
35:51 How to Connect with Shebanks
This is a Production of Diamond D3, Media ABOUT: Julie Rasmussen: Julie Rasmussen is the Founder & CEO of She Banks, a women's fintech startup whose Mission is to Increase Financial Security for Women. An experienced Founder and CEO of multiple businesses, she started up and scaled Mary Kay's corporate operations in Russia at the age of 27 after consulting on Park Avenue in New York for Fortune 50 companies such as Johnson & Johnson, Kodak, RJR Nabisco and Chevron on their joint ventures in Russia. In five years, she built a $100 M international business with tens of thousands of independent sales contractors.
She is a seasoned entrepreneur and founded the strategic development and management consulting company, Daamar Associates, which specializes in strategic and brand audits, management team alignments, human capital development, startups and turnarounds, market and growth strategies, and private investments. She also started up the Hertz Rental Car business in Russia, later executing a management buyout and becoming Majority Owner, Chairman & CEO.
Julie holds a Master's degree in International Relations from Columbia University and obtained her MBA from The University of Oxford in Oxford, England.
Shebanks : She Banks is a financial planning app that helps women consolidate their financial accounts in one place while providing reports and analysis of their monthly income and spending. She Banks helps women make their financial dreams a reality by identifying opportunities for debt reduction, increased savings, effective investing solutions, and more.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
Jim Magats is the CEO of MX, which unlocks the value of financial data with the most trusted open finance APIs. He shares how being a lousy accountant led him to solve financial issues first with Paypal and now with MX.
Three things in this episode that we dive into.
1️⃣ Mining for data gold while maintaining privacy
2️⃣ Transforming the Fintech Industry
3️⃣ Its All About Customer Desire
Also, watch the entire episode on youtube. https://youtu.be/MW4tTwY3XjA Links:MX
Website: www.MX.com
Linkedin: https://www.linkedin.com/company/mxenabled
Facebook: https://www.facebook.com/MXenabled
Instagram: https://www.instagram.com/lifeatmx/
Twitter: https://twitter.com/mX
Youtube: https://www.youtube.com/c/Mxenabled
Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Newsletter: http://access.fintechconfidential.com
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FaceBook: https://www.facebook.com/fintechconfidential
Supporting PartnersSupport is provided by the Vital Credit Card.
Make a statement in your wallet with a sleek Metal credit card that pays you cashback when you share and spend responsibly while it helps improve your credit health.
Request an Invite at vital.fintechconfidential.com
Time Stamps:01:00 Intro to MX
01:28 Jim's Origin Story
03:23 Using a Customer-Centric Approach
05:49 The calling for Transformation
08:50 Finding Opportunity in Challenging Times
11:12 Mining for data gold while maintaining privacy
13:38 Financial institutions as identity companies
15:23 Buy Now Pay Later brings new challenges with data
17:12 Breaking Down the Data Silos
19:32 A Personal Mission
20:51 Advise for Fintech Founders
22:20 The Wrap Up
This is a Production of Diamond D3, Media ABOUT: Jim Magats: Jim Magats is CEO of MX and the former senior vice president of Omni Payments at PayPal. During his 18 years long career at Paypal, he led the company to unbelievable heights, and the company reached a valuation of a whopping $300 billion in 2021. Prior to joining Paypal, Mr. Magats worked at Ernst & Young Consulting and Arthur Andersen Audit, helping issuers, retailers, and acquirers adapt to changing payments-related technology, customer needs, and regulatory environments.
Jim received his graduate degree from Indiana University and his bachelor's degree in accounting from Villanova University.
MX: MX Technologies, Inc., a leader in Open Finance, makes data accessible and actionable for everyone. MX is building the largest open finance ecosystem to help drive innovation and improve experiences through secure and reliable access to financial data. MX combines trusted open finance APIs with enhanced financial data to quickly and securely connect to and verify data for hundreds of use cases including account opening, money movement, and underwriting.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally
On Episode 27 of FIntech Confidential, Co-Founder & CTO, Mike Meeks and Head of Sales & Marketing Casey Scheer for BHMI the electronic payments back office processing software and creators of the Concourse Financial Software Suite.
They tell us the story about Max, discuss the evolution of bank end payment systems, and what it is like to shift from building custom software to building a market-leading product.
Three things in this episode that we dive into.
1️⃣ Making Instant Payments Happen
2️⃣ How FIntechs are reaching the limits of Legacy Payment Systems
3️⃣ What a Payments Back Office is, and why you should care about yours
Watch the full episode on YouTubeLinks:BHMI
Website: https://www.bhmi.com/
LinkedIn: https://www.linkedin.com/company/bhmi-software/
Twitter: https://twitter.com/bhmisoftware
Facebook: https://www.facebook.com/BHMISoftware/
YouTube: https://www.youtube.com/user/bhmiomaha/videos
Mike Meeks: https://www.linkedin.com/in/michael-meeks-492a1323/
Casey Scheer : https://www.linkedin.com/in/casey-scheer-8314894/
Fintech Confidential FOLLOW, LIKE & SUBSCRIBE
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Newsletter: http://access.fintechconfidential.com
LinkedIn: https://www.linkedin.com/company/fintechconfidential
Twitter: https://twitter.com/FTconfidential
Instagram: https://www.instagram.com/fintechconfidential
FaceBook: https://www.facebook.com/fintechconfidential
Supporting PartnersSupport is provided by the Vital Credit Card.
Make a statement in your wallet with a sleek Metal credit card that pays you cashback when you share and spend responsibly while it helps improve your credit health.
Request an Invite at vital.fintechconfidential.com
Time Stamps:00:00 Payments at the Speed of Now! Featuring BHMI's Co-Founder & CTO, Mike Meeks and Head of Sales & Marketing, Casey Scheer - Episode 27
00:38 Intro
01:24 Meeks Meets Baldwin
03:00 Starting BHMI
05:55 A Family Affair
07:03 Max Steals the Show
08:44 Defining a Payments Back Office
10:24 The Evolution of BHMI
10:36 Evolving the BHMI...
Adam Spencer is the Co-Founder & COO of Vital a company bringing you a credit card that pays you to share and spend responsibly. He shares how the pandemic evolved the company's vision and how it serves everyone from the affluent to the underserved and underrepresented.
Three things in this episode that we dive into.
1️⃣ How Vital Card Pivoted during Covid
2️⃣ eCommerce with Vital Cash
3️⃣ Helping people Build a Path to Good Credit
Watch the full episode on YouTubeLinks:Vital Card
Website: https://www.vitalcard.com/
Linkedin: https://www.linkedin.com/company/vitalcard
Facebook: https://www.facebook.com/vitalcreditcard
Instagram: https://www.instagram.com/vitalcreditcard/
Twitter: https://twitter.com/vitalcreditcard
TikTok : https://www.tiktok.com/@vitalcreditcard
Adam Spencer
LinkedIn: https://www.linkedin.com/in/adam-spencer-elev8withme
Time Stamps:00:00 Building a Financial Community with Vital Card Co-Founder and COO, Adam Spencer - Episode 26
01:40 Intro
02:04 Reformed Banker Finds a Home in Fintech
04:48 Perspective on Delivering Fintech Solutions
07:49 How Vital Card Began
13:46 Evolving the Vision
14:51 The CAC Albatross
18:14 The COVID Pivot
21:02 Gaining Market Insights
25:18 The Vital Mission
25:47 Responsible Spending
26:17 Understanding Credit
31:27 Helping FinTech and Consumers
36:49 Huge Launch
37:30 Mobile Native Experience
38:05 Premium Cards for Everyone
40:42 What Color will you Choose?
42:54 Cash Card vs. Credit Card
44:57 eCommerce with Vital Cash
47:57 Rewarded for Social Sharing
50:04 Helping the Underserved and Underrepresented
50:50 Building a Path to Good Credit
Supporting PartnersSupport is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
This is a Production of Diamond D3, Media ABOUT: Vital Card: At VITAL, we’re building more than a credit card. We’re building a financial community. By “community,” we don’t mean people who happen to live in the same neighborhood or shop at the same stores. We envision a community in the realest sense of the word: One where members lift each other up while expanding their own financial horizons and raising their credit scores. One where people aren’t discounted because they made a late payment or because they haven’t had a chance to build credit. In short: a community where better credit and the nicer things in life are within reach. On your phone. In your wallet. In your hands.
Adam Spencer: Adam serves as Co-Founder and COO of Vital Card. With a deeply rooted past of nearly 25 years of experience in Financial Services and Payments. Before Vital card, Adam enjoyed a highly rewarding and regarded path to success at both JP Morgan Chase, & BBVA. Adam served in Sr. Executive & Global Leadership positions spanning North America, Latin America, Turkey, and Spain.
Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing....
Rob Whalen is the Co-Founder & CEO of PTO Exchange, which converts unused paid time off into tangible financial assets, travel, or gifts. He shares his aha moment and insights on how to look at how you should be looking at PTO. Three things in this episode that we dive into. 1️⃣ How PTO Policies may be holding Diversity and Inclusion back 2️⃣ Creative ways to use PTO when you can cash them out 3️⃣ The Mirage, known as Unlimited PTO Watch the full episode on YouTube Links:PTO Exchange Website: https://www.ptoexchange.com (https://www.ptoexchange.com) Linkedin: https://www.linkedin.com/company/pto (https://www.linkedin.com/company/pto) Facebook: https://www.facebook.com/ptoexchange (https://www.facebook.com/ptoexchange) Twitter: https://twitter.com/PTOExchange (@ptoexchange) Crunchbase: https://www.crunchbase.com/organization/pto (https://www.crunchbase.com/organization/pto) Rob Whalen Linkedin: https://www.linkedin.com/in/rob-whalen-1287077/ (https://www.linkedin.com/in/rob-whalen-1287077/) Time Stamps:00:00 PTO Exchange | Rob Whalen, Co-founder and CEO 01:39 Intro 03:51 Lessons from a Serial Entrepreneur 06:31 From Idea to Reality 08:35 Redefining the Perspective of PTO 10:03 Creating Equality and Inclusion with PTO 12:54 How We Look at PTO has Changed 15:45 Creative uses of PTO Value 17:30 Are Americans Using More or Less PTO 20:58 Using Accrued PTO for Employee Retention 23:33 The Unlimited PTO Mirage 27:15 Unlimited means less time off 30:50 PTO the Great Equalizer 32:51 ESG and PTO 36:12 Advice on PTO 36:49 Closing Thoughts Supporting PartnersSupport is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvpath.com
This is a Production of Diamond D3, Media ABOUT: PTO Exchange: The first platform that allows employees to self-direct the value of their unused paid time off (PTO) for other needs and causes. Rob Whalen: the Co-founder and CEO of PTO Exchange, the first benefits platform that allows employees to self-direct the value of their unused paid time off (PTO) for other needs and causes. He is a serial entrepreneur that has over 25 years selling and developing software and hardware products, and a BA in accounting from Seattle University. While building the company, Rob and his co-founder, Todd Lucas, found their mission was to enable flexibility into those benefits that employees earned but could not utilize. They also discovered that by enabling this capability and accountability, PTO Exchange created equity and inclusion for workers to be compensated for their accrued productivity creating a better benefit. PTO Exchange officially launched in 2017 at the HR Tech Conference and quickly redefined the category in the HR space. The company was featured in top media outlets like Bloomberg and The Washington, was selected as a “Cool Vendor of the year” by Gartner in 2017 and awarded “Awesome New Technologies" at the Health and Benefits Leadership Conference in 2018. Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on, global payments, and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia. Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments. Diamond D3, Media: A media creation, management, and production company delivering engaging...
Co-Founders Jodi Durst, CEO, and Kim Coley, President of Payment Processing Firm, ePaymints, share how their decades of experience and the focus on relationships have built a fresh approach to how Paymints are done. Three things in this episode that we dive into. 1️⃣ How they became the Queens of the Pivot 2️⃣ NFT with your Pizza? 3️⃣ Sex, Drugs, and Rock N Roll oh and Fintech LinksWebsite: https://epaymints.com/ (https://epaymints.com/) Linkedin: https://www.linkedin.com/company/epaymints/ Facebook: https://www.facebook.com/ePaymints (https://www.facebook.com/ePaymints) Instagram: https://www.instagram.com/epaymints/ (@epaymints) Twitter: https://twitter.com/ePaymints (@epaymints) Youtube: https://www.youtube.com/channel/UC4l3SvVdFiI-_55EU6yPeqg (ePaymints) Timestamps: [00:01:00]Intro [00:02:17] Falling into Fintech [00:05:03] Building ePaymints [00:07:35] Tech of the Past and Future [00:08:46] Navigating the intersection of CFI and DeFi [00:11:08] The Feeling of Being Left Behind [00:13:57] NFT with your Pizza? [00:16:03] Results not just movement [00:19:33] Helping Underserved Markets [00:22:54] Sex Drugs and Rock n Roll [00:27:51] Female Ran Fintech [00:30:38] The One [00:34:07] Courage to Pivot [00:35:40] Messy Middle Lessons [00:36:50] Closing thoughts Supporting PartnersSupport is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visiting http://www.getsolvpath.com (www.getsolvpath.com ) This is a Production of Diamond D3, Media ABOUT: ePaymints: Simply put, ePaymints allows vendors and marketplaces to integrate cutting-edge technology into their business with the intent of enhancing their buyer’s journey and being able to jump on the next big thing at the drop of a hat. Jodi Durst: Jodi Durst is the CEO and Co-Founder of ePaymints, a women-led fintech striving on bringing the future of payment technology into the present day. Jodi has been working in fintech as long as the word “fintech” has been around, and after logging decades into the industry, decided to start her own company with her and co-founder Kimberly Coley’s own vision. Looking at what’s on the horizon rather than what’s right in front of her, Jodi has positioned ePaymints to be perfectly primed to jump on emerging technologies and provide them the payment processing capabilities necessary to get off the ground, and start changing the game. Kim Coley: Kim Coley is the Co-Founder and President of ePaymints, a financial technology firm focused on bringing the future of payments into the present day. Since the very beginning of her career, Kim has been one of few women in the industry, and has worked extra hard for a place at the table. This hunger carries over to ePaymints, where she does everything possible to put her clients in a position to succeed. Tedd Huff: President & Founder of Diamond D3, a professional services consulting firm focused on, global payments, and marketing. He is also a video podcast host and producer of Fintech Confidential and Head of Corporate Strategy at Corvia. Over the past 24 years he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments. Diamond D3, Media: A media creation, management, and production company delivering engaging content globally.
Bobby Matson is the Founder & CEO of the automated student debt repayment platform, Payitoff. He shares how student debt was holding him back from starting a family and how that drove him to tackle the multi-trillion-dollar issue. Three things in this episode that we dive into. 1️⃣ Changing the Perception of Loan Debt 2️⃣ Timing is never right, Get started now! 3️⃣ What happens when Forbarence ends? http://youtube.fintechconfodential.com (Watch on Youtube)Links: Payitoff Website: https://www.payitoff.io (https://www.payitoff.io) Linkedin: https://www.linkedin.com/company/payitoff/ (https://www.linkedin.com/company/payitoff/) Bobby Matson Linkedin: https://www.linkedin.com/in/bobbymatson/ (https://www.linkedin.com/in/bobbymatson/) email: bobby@payitoff.io Time Stamps: [00:00:19] Intro [00:01:46] How Bad is Student Debt Anyway? [00:03:16] Falling into Fintech [00:05:50] When it becomes personal [00:08:58] Experience Pays Off [00:11:02] Five years in the making [00:14:58] Listen to the Data [00:17:23] The Legos of Student Debt Repayment [00:19:14] Layering Creative Solutions [00:21:37] Simplifying the Ecosystem of Student Debt Repayment [00:23:18] Not a One Trick Pony [00:25:59] Helping Consumers through tough times [00:27:59] What happens when Forbearance ends? [00:30:55] Debt Education for better outcomes [00:33:08] No regrets [00:35:43] Changing your perspective on Loan Debt [00:38:16] Meet the Payitoff team at Money 2020
Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvpath.com
Derik Sutton is the CMO of the embedded payments and invoicing for financial institutions company, AutoBooks. He shares the importance of solving customer problems when building a product or service and what it means to be the Mustard on a financial sandwich. Three things in this episode that we dive into. 1️⃣ Being okay with not being the entire sandwich 2️⃣ The importance of customer empathy 3️⃣ How segmentation of customers holds small Financial institutions back Links Website: www.autobooks.co Linkedin: https://www.linkedin.com/company/autobooks-co Twitter: @autobooks_
Chapters [00:00:00] Intro [00:02:03] Falling into Fintech [00:03:43] Crux of the Product Experience [00:07:24] The Path to Autobooks [00:09:29] CashFlow is KIng, Especially in Small Businesses [00:10:44] Journey to Enabling Small Businesses through their Local Financial Institutions [00:14:07] The first 100 Customers [00:14:46] Partnerships drive Mass Enablement [00:18:30] Is it too late for Local Banks and Credit Unions to catch up with innovations [00:20:54] Why FIs should offer embedded invoicing and payment acceptance [00:22:58] How financial institutions can retain customers [00:26:37] Competing with Headless banking [00:31:53] Starting a business is easier than ever [00:39:21] The Key advice to succeed with small business banking [00:43:37] Closing thoughts [00:43:49] Happy being the mustard on the FI sandwich [00:45:07] Lean into Marketing [00:45:39] Contact AutoBooks Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
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Ryan Nelsen is the Executive Vice President of Marketing for the Building the Open Finance Economy company MX. He shares how MX got started Building the Open Finance Economy and a preview of MX Summit 2022 where wiil.I.am will be performing with the Black Eyed Peas. Three things in this episode that we dive into. 1️⃣ How MX reduces the Divorce rate 2️⃣ Helping Fintech companies Big and Small 3️⃣ Where the next Fintech Leaders come together Also, watch the entire episode on youtube. https://youtu.be/MW4tTwY3XjA (https://youtu.be/MW4tTwY3XjA) Register for MX Summit 2022 www.mx.com/summit Socials: Website: www.Mx.com Linkedin: https://www.linkedin.com/company/mxenabled Facebook: https://www.facebook.com/MXenabled Instagram: https://www.instagram.com/lifeatmx/ Twitter: https://twitter.com/mX Youtube: https://www.youtube.com/c/Mxenabled 01:55 Meet Ryan 04:18 MX where it all began 06:59 Looking to the future with the vision of MX 08:09 Who MX helps 10:24 How Fintech is using MX to accelerate growth. 12:14 Delivering better Fintech solutions through partnerships 13:18 Maintaining the MX culture through explosive growth 15:13 What is MXS 2022? 16:42 Expect to get your mind BLOWN from MXS 2022!! 19:44 Who is attending MXS and Why 23:30 Closing thoughts
Andrew Butt is the Co-Founder & CEO of the Cloud-based SaaS solution for B2B rebate management Enable. He shares how his passion for technology and a need uncovered during another successful startup he built has driven to the innovative solutions Enable is bringing to the market. Three things in this episode that we dive into. 1️⃣ How AD scaled to $45bn in revenue with Enable 2️⃣ Delivering on Customer Delight Experiences 3️⃣ Digital first delivering real-time profitability Website: https://www.enable.com/ Linkedin: https://www.linkedin.com/company/enable-software Facebook: https://www.facebook.com/EnableSoftware Instagram: https://www.instagram.com/enablesoftware Twitter: https://twitter.com/EnableSoftware Youtube: https://www.youtube.com/user/EnableDotCom Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
00:00 Intro 01:37 Similarities in Leading a Fintech and Piloting a Helicopter 02:46 Successful businesses are built through relationships 03:58 Why Build a B2B Rebate Platform? 05:12 B2B rebate market definition and size 07:26 Tracking breakage and redemption of B2B rebates 08:46 Bringing B2B rebates out of Spreadsheets 10:45 Enabling transparency in rebate deals 11:45 Digital first delivering real-time profitability 13:19 Customer Delight Experiences 16:06 Innovative customer-driven product development 19:01 Market successes with eyes on expansion 21:04 Increasing the velocity of payment remittance 22:52 How AD scaled to $45bn in revenue with Enable 25:10 Enabling global growth 27:14 Getting started with Enable 28:08 Closing Thoughts
Patrick Huynh is the CEO of the technology infrastructure company Fiska which bridges the software and embedded payments. He shares how his passion for Fintech led to Fiska and how they are reducing the compliance burden on software companies who what to make payments invisible with business insights. Three things in this episode that we dive into. 1️⃣ How consumer choice is driving a unified commerce experience 2️⃣ Excellerating Software as a service (SaaS) company's payments integration 3️⃣ Eliminating certifications and compliance headaches Website: https://www.fiska.com/ Linkedin: https://www.linkedin.com/company/gofiska Facebook: https://www.facebook.com/GoFiska/ Instagram: https://www.instagram.com/GoFiska/ Twitter: https://twitter.com/gofiska Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com 00:00 Youtube - Fiska_Patrick Huynh - CEO 01:23 Intro 02:52 Falling into Fintech 05:41 Perspective of Fintech Investments 07:54 Fiska is born 11:23 Building a bridge 14:39 What is Certification? 20:32 Using transaction data to grow 26:07 What makes Fiska different 30:12 Overcoming Adversity 33:38 The importance of a unified commerce experience 38:36 Closing thoughts
Carl D’Agostino is the Founder & CEO of the AI-driven customer support technology company Solvpath. He shares how solving customer service issues for his own eCommerce brands gave birth to Solvpath. Three things in this episode that we dive into. 1️⃣. How to use self-service support to grow an e-commerce brand 2️⃣. Why customer support interactions enable Data-driven decisions 3️⃣ The importance of AI in user experience-focused design in customer support Request a Demo: www.getsolvpath.com Website: www.solvpath.com Linkedin: www.linkedin.com/company/solvpath Facebook: www.facebook.com/solvpath Twitter: https://twitter.com/solvpath (https://twitter.com/solvpath) Youtube: https://www.youtube.com/channel/UCMVqmZt9z180O4k5tDwRdCA (https://www.youtube.com/channel/UCMVqmZt9z180O4k5tDwRdCA) Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers.
Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
00:00 The Beauty of Visualizing Customer Service with Carl D'Agostino, Founder & CEO of Solvpath 01:22 Intro 02:07 Building eCommerce brands 02:42 Solving a problem with Solvpath 04:25 Media Buyer view on Fintech 06:07 Solvpath is born 09:01 More than Call Center Deflection 10:03 Spinning off as Solvpath 11:26 Increasing the bottom line 15:07 Fintech and Merchant Processing Benefits 19:15 All about the data 21:15 Get & Keep more sales 24:58 Solving the Problem 25:55 Reports for everything in your funnel 27:13 Solvpath Differentiator 28:27 Solutions with Solvpath 29:36 What Success looks like for Solvpath 31:31 Three Success Tips 31:53 Don't outsource too soon 33:42 Don't be a Cheap Skate 34:10 Get feedback early and often 35:42 If starting again from scratch 37:27 Wrapping up
Bob Dowd is the Americas CEO for the Global payments and currency risk management company Moneycorp. He shares how the original FX tech was a calculator and how the foreign exchange business has evolved. Three things in this episode that we dive into. Russian sanctions impacting Foreign Exchange Risk How the AI is helping Moneycorp customers make better decisions The importance of providing a high touch experience in Fintech leads to success
Learn More about Moneycorp at http://www.moneycorp.com/ Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com
Alysson Smith is the Co-Founder and CEO of the sports and recreation payments software provider Flexible. She shares how focusing on a niche market has been such a big part of her Fintech journey. Three things in this episode that we dive into. Challenges that Sports and Recreation providers are facing Simplifying the complexity of collecting fees and paying out to the right parties How focusing on a specific niche market is the formula for success.
Learn More about Flexibl at http://www.goflexibl.com/ Sponsors: Railz: Gain access to a foundational data network to build the future for your financial technology company or financial institution. Free access at https://bit.ly/railz6free (https://bit.ly/railz6free)
Jordan Olivas is the founder and CEO of Qisstpay a global eCommerce Juggernaut. He shares what the driving force was behind starting the company in Pakistan and how it is changing the global e-commerce space. Three things in this episode that we dive into. Why it is sometimes best to create the solution and help to form regulations to keep it safe. How Quisstpay is changing the culture in Pakistan Misconceptions about FinTech startups and how to advocate for better solutions
Mark Thomas is the CEO and Co-Founder of the sports betting powerhouse Zen Sport. He shares how Fintech has been such a big part of his entrepreneurial journey and success. Three things in this episode that we dive into. The journey from Real estate software to Sports betting How Defi, the metaverse, and Web 3.0 is changing the landscape of commerce Managing compliance and perceptions of risk in online gaming.
Sponsors: Railz: Gain access to a foundational data network to build the future for your financial technology company or financial institution. Free access at https://bit.ly/railz6free (https://bit.ly/railz6free)
Fintech Confidential, Bringing you, the people tech and companies, that change how you pay and get paid. Sohaib Zahid the founder of the FinTech https://bit.ly/railz6free (Railz.ai) explains how the idea was born, how as a founder he is driving the company forward while solving the big issue of business data access. Railz is on a mission to build the largest financial data network as an underlying foundation for all financial technology companies and financial institutions of the future. Railz enables businesses to connect to major financial and accounting service providers, like QuickBooks, Sage, FreshBooks, and more with a single API. With Railz you can get the data you need to build the next alt-lender, neobank, forecasting software, or modern insurance brokerage all by accessing business financial data and Railz does the difficult process of normalizing the data so that you’re working with smart data. Railz has a special offer for startups! When you sign up for Railz’s pay-as-you-go plan you qualify for the six months FREE to access all connections, live integrations, and environments! You can follow the link in the description or let their team know you came through Fintech Confidential! https://bit.ly/railz6free
Darryl Hicks discusses with Tedd Huff the state of Fintech and teaches what FREE things eCommerce businesses can do to accelerate revenue and profit growth by recovering failed payments. Fintech Confidential, bringing you the people, Tech, & Companies that change how you pay & get paid. Host: Tedd Huff Guest: Darryl Hicks, Founder & CEO Flexpay
About Flexpay: FlexPay is a trusted partner for hundreds of the leading subscription, eCommerce and SaaS brands, reducing the pain caused by failed payments, increasing revenue and customer LTV, and decreasing customer churn. FlexPay uses AI and machine learning to create individualized failed payment recovery strategies for each declined payment, solving for the hundreds of reasons a payment authorization request can be denied. The FlexPay solution solves one of the biggest pain points businesses with subscription and recurring billing face.
FlexPay is headquartered in Montreal, Quebec. Learn more at http://bit.ly/Flexpay_FintechConfidential
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Join Host Tedd Huff and Wade Arnold CEO of Moov for an Ask Me Anything discussion with Fintech Confidential Club Members. Questions:Host Tedd Huff: Developer-first is a great catch phrase that a lot of companies use but how would you explain what that means AKA what is needed for companies to deliver that to the market Host Tedd Huff: How do we define easy integration? Host Tedd Huff: Does Moov support Serverless architecture? Host Tedd Huff: why did you build Moov using something that started as a Google in-house custom language? Guest Lee Easton: What is going to be your biggest challenge looking forward whether it's this year the next few years to come as you continue to grow and operate Moov? Guest Simon Jones: where do you see the pain points and the points of action in the market generally? Guest Liz Pike: if a company or a PE firm is wanting to combine several business units or companies and expand their payments what are some things you suggest that they do first Guest Michelle: What trends that you're seeing as to how embedded tech such as what Moov has to offer, who the main audience is, and what are you seeing Moov being used in embedded tech MVPs? Guest Shay: do you see US FinTech companies pulling executives and other human resources from the banking sector? Host Tedd Huff: Do you have any plans to expand beyond the US market? Host Tedd Huff: I have an idea and I wanted to build a FinTech around that idea whether it be moving money from person to person or from business to business where should I start first And what should I do first Guest Michelle: what's been your biggest most grueling part of building Moov? Guest Steven: with the shift in the move to cryptocurrency payment networks that are decentralized and displacing those particular areas how do you see Moov's play into that space Guest Lee Easton: Wade the business owner in your career have you ever had any data breach experience or any failures around data compliance? And if so what were your big takeaways from that and how did you grow from it?
Panel Discussion with Global Buy Now Pay Later experts. Host: Tedd Huff Special Guest Panel: Chris Bixby, Sezzle Sarah Johnson, Competiscan Katherine McClure, PPro Anne Bertelsen, Accenture Atia Sabor, Moneris
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