WHERE ECOMMERCE BUSINESSES ACCELERATE It’s time to level up, take on aggressive growth and scale through my unbiased, savvy ecommerce growth strategies.
Your Supply Chain is a Human Chain - empathy and curiosity are as important as clarity and discipline, when it comes to building and maintaining scalable supply chains.
"This week Charles Griffith, founder of MileZero, joins me to talk about the last mile and building good tech."
All web platforms are not the same. Open source solutions may seem intimidating but offer sustainable scalability and no monthly licensing fees. A great option for medium to large DTC operations looking to create a truly custom journey.
This is the final episode of the amazing interview with Clifford Cancelosi. In this third installment, we discuss fulfillment management using cutoff times to best serve the customer. Multiple cutoff times are essential for multi-node networks. Cutoff times are used to elevated the customer experience and delight the customer. Adding and manipulating cutoff times to enhance FC metrics is not only wasted effort, it does not serve the customer.
This week we continue our fulfillment conversation with Cliff, focusing on Amazon's infamous "Promise Date".
Ship Date vs. Delivery Date - Not only are e-commerce companies not focusing on the right metrics, there is no common defintion.
This week's episode is the first in this series, where I'll talk about all the nuances and ins and outs of how to run a smooth, efficient and beautiful import supply chain.
✨The Fulfillment Experience Series Podcast✨
Clifford Cancelosi and I discuss the ins and out of ecommerce fulfillment...
recollect the early days at Amazon...
and share our thoughts on how fulfillment is the ultimate customer experience.
✨Ep1 Fulfillment and Customer Acquisition
Let's get right to it...
In a digital world, the package is the first physical experience
And that matters more than you think
In today's ecommerce world it is not enough to have a website and a product. You have to have an "experience". That's experience must include order fulfillment.
Bringing big tech to rural communities by meeting the seller where they are and expanding their marketplace exposure.
DTC is a powerful ecommerce tool that builds brand loyalty, delights customers and provides total control
Eduard and I discuss the early days of developing Amazon's global footprint and building technology at scale.
Importance about being clear goals for supply chain and consulting engagement. Clarity of purpose is key to success.