Dental Software Advisor podcast: Recent Episodes
Mike Uretz
Helping Dental Groups, DSOs, and Practices evaluate, purchase, and implement "Next Generation" Dental Software, Dental EHR, and Teledentistry technology
Medical and Dental Providers are beginning to use Telehealth to collaborate on patient cases. In this episode I will be having a conversation with The Teledentists founder Dr. Maria Kunstadter and MediOrbis founder Dr. Jonathan Wiesen. The Teledentists and Medorbis have forged the first industry partnership using their respective platforms to assist their networks for physicians and dentists in working together.
Patient engagement software functionality is becoming increasingly important with DSOs, groups, and practices. On this episode I discuss with Jana Macon, Curve Dental's EVP of Customer Success how Curve Dental has integrated automated patient engagement and communications workflows into their cloud based software.
DSOs and Groups are using software technology in creative ways to provide for a better patient engagement experience. On this episode I have a conversation with Absolute Dental’s CEO Dave Drzewiecki about how he is using “next generation” software to support patient engagement and communications in his DSO. The discussion includes a unique application of teledentistry to provide on demand patient care. Absolute Dental is the largest branded DSO in Nevada
Having been in software development myself I have found that the best features and functionality many times come from the users themselves. In this episode I will be discussing how CareStack uses customer feedback and suggestions to improve their software.
On this episode I discuss some of the innovative functionality that Dentrix is incorporating to meet the needs of growing practices with Mike Uretz and Mike Fillmore, Dentrix marketing manager.
Dental software is entering a new era where features and functionality to streamline operations are being introduced on a regular basis. On this episode I discuss with Adam McDaniel, Henry Schein One Product Manager how Henry Schein is incorporating software enhanced and customized workflows into their software.
As software vendors ramp up their offerings to a rapidly growing Group and DSO market Carestream has unveiled its Sensei Cloud system with “Next Generation” features that help streamline administrative, clinical, and financial operations of growing multi-location organizations. In this episode I discuss this innovative product with Dr. Ed Shellard and Jeff Tellford Director Cloud Product Management.
The “train has left the station” and Teledentistry vendors who started out offerring virtual video visits are rapidly adding enhanced features and functionality to support growing demand from dental organizations. In this episode I have a conversation with Brant Herman CEO of MouthWatch about where the company is going and how Teledentistry is supporting enhanced workflows for dental organizations.
Whether it’s a Provider to Patient virtual visit or Provider to Provider case Collaboration the more robust the Patient Education functionality the better the outcomes. Having had success as one of the top Patient Education companies Consult Pro has incorporated robust Patient Education content and workflows into its full service complete Teledentistry platform. In this episode I have a conversation with Alex Pulec CEO of Consult Pro about how they are building a complete Teledentistry platform for the future SHOW LESS
As Oral Health becomes more and more critical in a patient’s overall health and well-being teledentistry is becoming an essential tool for physicians as well as dentists in order to manage their patient’s overall healthcare. Dr. Maria Kunstadter, President and Co-Founder of The Teledentists is a pioneer and advocate for dental/medical integration as a solution for improving healthcare. In this Episode we will be discussing dental medical collaboration using teledentistry and how The Teledentists is working with partner Healthcare organizations to make this a reality
Most Teledentistry applications are fairly light in terms of EHR and clinical documentation capability. In this episode I talk with Dr. Bill Jackson COO of Virtual Dental Care about their product Teledentix, one of the first Teledentistry solutions on the market. Dr Jackson and I discuss how the company got started and a host of topics including how his previous experience building the first cloud based Practice Management System led to incorporating a customizable template based EHR in Teledentix.
Teledentistry is increasingly becoming an important component in the healthcare industry. In this episode I have a conversation with Howard Reis CEO of The Teledentists who has a background in the Telehealth Industry. We discuss what The Teledentists is about, where it is going, and how it fits into the overall healthcare industry.
When you mention the word Teledentistry most providers think of Virtual Video visits. However, Teledentistry is much more than that with new innovative models, features, and functionality continuously being introduced by innovative companies. In this episode I have a conversation with Dr. Arash Hakamian, founder and CEO of Dentulu, about the company’s goals and objectives and creative applications they are working on.
As Teledentistry evolves innovative vendors are looking at building new features and functionality which will support growing patient demand. In this conversation with Dr. Vilas Sastry CEO of Teledentistry.com I explore their uberization model which supports immediate real time initiation of the connection between patient and provider through either Teledentistry.com’s credentialed virtual dentists or a practice’s designated in house dentists
With all the recent buzz surrounding software data encryption and HIPAA coupled with concerns over the immense fines that can be levied for non-compliance groups and practices have been asking for more clarification on this topic. To get a vendor’s viewpoint I thought I would go to one of the leading software vendors, MacPractice, and find out their thoughts on encryption, HIPAA, and how they address this often confusing subject. Following is a podcast with Mark Hollis, Macpractice CEO, and someone who is constantly concerned with having to keep up with security standards.
This week on the Dental Software Advisor Podcast I discuss coding standards SNOMED CT and SNODENT with industry leader Dr. Mark Jurkovich, Chairperson of the International Health Terminology Standards Development Organization (IHTSDO) Dentistry Special Interest Group (SIG). Mark and his colleagues are leading the way developing the next generation of coding standards for the dental industry. SNODENT has already been fully adopted in Medicine and its dental counterpart SNODENT is quickly moving to adoption in Dentistry.
Listen to my interview with Mark below!
EHR platforms is vital. For certain patients with diagnoses like diabetes, there are direct correlations between dental checkups and physical checkups. Integrated dental-medical EHR platforms would allow dentists and doctors to communicate concerns, updates and changes to a patient’s care.
The Marshfield Clinic has developed one of the first dental-medical integrated EHR platform that allows physicians to view dental records and information and visa-versa. Dr. Acharya discusses how important this is when it comes to treating patients with certain diagnoses. This transition of data between the two care providers allows for a more complete care system to be developed for patients.
In the interview we go on to discuss more aspects of future EHR platforms including better clinical decision support, the future of EHR integration, oral systemic health research and the role of dental records in medical EHR platforms. In the end it comes down to the fact that when both the physician and dentist can see both dental and medical records, they are able to provide better care for their patients.
Click the play button below to listen to the full interview!
In this edition of the Dental Software Advisor Podcast, Mike sits down with Brightsquid Dental CEO Rohit Joshi to discuss the transfer of patient information and how dental practices can make sure their communications are HIPPA compliant. Simply implementing ‘encrypted email’ does not provide the security a dental practice needs when transferring patient information and normal email services are not compliant or appropriate for communicating this information.
Check out this interview to learn more about HIPPA compliant communication!
Henry Schein is one of the largest providers of dental practice management software. Nate Nelson, Product Marketing Manager for Henry Schein in confident in his company’s ability to provide all of the necessary services to keep the nation’s dental practices up-to-date with software that will streamline the electronic prescribing process.
How does Henry Schein integrate electronic prescribing into their services?
In order to provide dentists with the best electronic prescribing software, Henry Schein partnered with . This software integration allows dentists and hygienists to access a plethora of patient and drug information without having to repeat unnecessary steps every time a drug is prescribed. Henry Schein has worked to create a streamlined interface that feels and looks the same across all platforms and is user-centric.
What benefits do practices receive from the use of electronic prescribing?
Electronic prescribing has unlimited benefits for practices. Practices can reduce the time it takes to input data, it prevents dangerous drug interactions, tracks drug allergies, send prescriptions directly to pharmacies, reduces dosage errors and more! These benefits will help dentists run their practices more efficiently while still providing the best care possible for their patients.
Dr. Lee Ostler, owner of the Center for Dental Health in Richland, WA is a nationally recognized pioneer in the field of Oral Systemic Health. Dr. Ostler is also President and a founding member of the American Academy for Oral Systemic Health, a fast growing organization that supports the education and awareness of Oral Systemic Health within the medical and dental industries.
In this interview, I talk with him about the evolution of oral systemic health and how it is changing patient care. Why would dental providers embrace it? How can software tools such as electronic health records and health information exchange support its growth?
After selecting a dental electronic health record, implementation is the next logical step. This process takes much effort and quite a bit of focus. How can a practice do it right?
Dayna Johnson from Rae Dental Management talks with me today to discuss best practices, tips and tricks for next-generation dental EHR implementation. Going paperless and meeting federal mandates is something Dayna has quite a bit of experience with, particularly the development of successful protocols for implementation. What are protocols? How can they be useful for your office? How can the environment create efficiency and improve overall patient care?
Mark Jurkovich has been deeply embedded in dental diagnostic coding for a number of years. As part of the International Health Terminology Standards Development Organization’s Dental Specialty Interest Group, he has advocated for and worked to produce clinically useful diagnostic and procedure codes.
Mark explains how diagnostic codes can be used to answer the question, “How to treat this person?” As the oral-systemic connection continues to gain importance, what will the role of diagnostic codes be in sharing patient information and treating the whole patient?
Mike Uretz interviews Mark Jurkovich to explore these topics.
In medicine, Revenue Cycle Management (RCM) is a standard feature that increases the speed and likelihood of insurer and patient payments. In dentistry, this is a relatively new concept when it comes to RCM integration in dental software. But RCM will dramatically change the way dental groups get insurance reimbursement. So what does this mean for a dental group? What are the services that a revenue cycle management program can offer?
One of the key benefits is speed of collections. Keeping claims from languishing and falling to the wayside increases revenue, and revenue cycle management provides automated tools that work to improve dental office billing and follow-up. In addition, auditing and analysis of claims to help dentists understand what is happening, which claims are most likely to have problems and how collections can be improved provides a broad overview to assist dental offices in making growth decisions.
The Benefits of Revenue Cycle Management