Cendien Podcast: Recent Episodes
Cendien
Cendien Higher Expertise. Learn about topics relevant to IT Managed Services and ask us questions about anything related. We provide managed services for anything related to Microsoft and Infor.
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💡 AI Agents: The Next Big Leap in Artificial Intelligence
We’ve moved from simple chatbots that answer questions to AI agents that can think, plan, and act—without needing constant instructions.
Unlike traditional AI models, AI agents can:
🧠 Understand goals in natural language
🗺️ Plan multiple steps ahead
⚡ Execute tasks autonomously using tools, APIs, and real-time data
How they work:
- Large Language Models (LLMs) – the “brain” for understanding and reasoning
- Reinforcement Learning – improving with feedback over time
- Retrieval-Augmented Generation (RAG) – pulling in fresh, relevant information
- APIs & Tools – taking real actions, like sending emails or analyzing data
Real-world impact today:
- Customer Service: Resolving support tickets end-to-end
- Healthcare: Assisting in diagnosis & automating admin work
- Finance: Real-time market analysis & fraud detection
- Productivity: Helping draft reports, code, and presentations
The potential is huge—but so are the challenges.
We’ll need to address bias, accountability, and goal alignment to ensure AI agents work for us, not against us.
The future? Human-AI collaboration. AI agents will take on repetitive tasks so we can focus on creativity, strategy, and connection.
🚀 We’re not just building smarter tools—we’re creating partners in problem-solving.
What’s the first task you’d hand off to an AI agent?
https://cendien.com
AI #ArtificialIntelligence #Innovation #FutureOfWork #AIagents
✨ The Brilliant Tech Behind AI’s Language Skills
Ever wondered how AI reads and writes like a human? It’s powered by three key pieces working in harmony: Large Language Models (LLMs), Transformers, and Tokenizers. Here’s how they team up to make magic happen!
🔍 Tokenizers – The language decoders! They break down text into smaller chunks (tokens) and convert words into numbers—turning messy human language into something machines can process.
🧠 Transformers – The brains of the operation! They analyze those numbers, spot patterns, and understand context—like a super-smart reader who never misses a detail.
💡 Large Language Models (LLMs) – The powerhouse! Trained on mountains of data, they generate smart, natural responses—sometimes even surprising us with skills they weren’t explicitly taught.
The best part? AI keeps evolving—getting smarter, faster, and more efficient. Researchers are fine-tuning these models to handle longer conversations, use less energy, and unlock even more potential.
From automating tasks to enhancing creativity, AI is reshaping how we work and communicate. What’s the latest AI application you’ve seen? Share below! 👇
https://cendien.com
#ArtificialIntelligence #MachineLearning #TechInnovation #FutureOfWork
The AI Coworker: Friend, Not Replacement
🚀 Boosts Productivity – Handles repetitive tasks so you can focus on creative, strategic work.
💡 Enhances Decisions – Analyzes data in seconds, spotting trends humans might miss.
🎯 Creates Better Jobs – Frees us from mundane work, opening doors to more meaningful roles.
The Challenges? Real, But Solvable
🔍 Job Shifts – Routine tasks may change, but new hybrid skills (like prompt engineering) are emerging.
⚖️ Ethics Matter – Bias, privacy, and transparency can’t be ignored.
❤️ Human Connection – Less face-to-face time? Leaders must keep teams engaged & supported.
How to Win with AI Coworkers
✅ Augment, Don’t Replace – Use AI for what it’s great at (data, speed) + humans for creativity & judgment.
✅ Reskill Proactively – Train teams on AI collaboration, data literacy, and critical thinking.
✅ Govern with Care – Set clear rules for fair, secure, and accountable AI use.
✅ Lead with Empathy – Support employees through change—listen, communicate, and adapt.
The future isn’t human vs. AI—it’s human + AI. Companies that get this right will outperform, outinnovate, and outlast the rest.
👉 How is your team adapting to AI coworkers? Share your story below!
https://cendien.com
FutureOfWork #AI #Leadership #DigitalTransformation
🚀 AI & Automation: The CFO’s Secret Weapons for Smarter Finance
Gone are the days of manual spreadsheets and guesswork. AI and automation are transforming finance—and CFOs are leading the charge.
💰 Cost Savings – Reduce errors, cut operational costs, and free up your team from repetitive tasks.
🔍 Fraud Detection – Spot anomalies and risks in real-time with AI-powered monitoring.
📊 Smarter Decisions – Get instant insights from data to guide strategy with confidence.
⚡ Speed & Accuracy – Automate accounting, audits, and reporting—faster and more precise than ever.
🤖 Integration Hurdles – Legacy systems can slow down AI adoption.
🔐 Cybersecurity Risks – New tech means new vulnerabilities—stay vigilant.
🎓 Skill Gaps – Teams need training to harness AI’s full potential.
✅ Start with a clear strategy – Align AI goals with business needs.
✅ Upskill your team – Empower finance pros to work with AI, not against it.
✅ Collaborate across departments – IT, compliance, and operations all play a role.
The bottom line? AI isn’t replacing CFOs—it’s making them more strategic, efficient, and impactful than ever.
👉 How is your finance team leveraging AI? Share your experiences below!
https://cendien.com
AI #Finance #CFO #DigitalTransformation
🚀 AI is Revolutionizing Market Research & Competitive Intelligence – Here’s How
The game has changed. AI is transforming how businesses gather insights, analyze competitors, and make decisions—faster, smarter, and at scale. But it’s not just about speed—it’s about smarter strategy, sharper decisions, and staying ahead.
Why AI is a Game-Changer
⚡ Speed & Efficiency – Cut research time from weeks to hours with automated surveys, data analysis, and reporting.
🔍 Deeper Insights – AI spots trends & patterns humans miss—social sentiment, hidden market shifts, competitor weak spots.
🤖 Automation of the Mundane – Free your team from tedious tasks (data cleaning, report generation) so they can focus on strategy.
🎯 Hyper-Personalization – Predict customer needs and tailor experiences like never before.
Top AI Tools Reshaping the Industry
📊 Market Research – Tools like Quantilope (automated surveys) & Speak (AI-powered video feedback analysis).
📈 Competitive Intel – Crayon tracks competitors in real-time; Prelaunch.com analyzes thousands of reviews in seconds.
🔮 Predictive Analytics – Pecan forecasts demand, retention, and trends with scary accuracy.
But… AI Isn’t Perfect (Yet)
✔ Great at data crunching – Summarizing reports, spotting trends, automating grunt work.
❌ Struggles with nuance – Human judgment is still key for deep competitive insights.
🔐 Ethics matter – Bias, privacy, and transparency can’t be an afterthought.
The Winning Formula? AI + Humans
The best companies use AI as a copilot, not a replacement. They:
✅ Combine AI speed with human expertise
✅ Invest in clean, unbiased data
✅ Build ethical AI practices from day one
✅ Focus on trust—customers & employees won’t embrace AI without it
The bottom line? AI isn’t just a tool—it’s a competitive edge. Companies that master AI-powered intelligence will outpace the rest.
👉 How are you using AI in market research or competitive intel? Share below!
https://cendien.com
AI #MarketResearch #CompetitiveIntelligence #Innovation
🚀 Becoming an AI-Powered Business: It’s Bigger Than Tech
AI isn’t just another tool—it’s a game-changing transformation for your entire business.
But success isn’t about buying fancy software; it’s about rewiring how your company thinks, operates, and competes.
What Makes an AI-Powered Enterprise?
✅ AI everywhere – From automating routine tasks to guiding big decisions, AI works across all teams.
✅ Smarter data, not just more data – Ontologies (think of them as "business brain maps") help AI understand your company’s unique needs.
✅ Real-world impact – Supply chain optimizations, fraud detection, hyper-personalized customer experiences—AI delivers measurable results.
The Secret Sauce? It’s Not Just Tech.
🔹 Culture shift – Employees need to see AI as a collaborator, not a threat.
🔹 Responsible AI – Build trust with fair, transparent, and secure AI practices.
🔹 Start small, scale smart – Pilot, learn, adapt. AI evolves fast—so should you.
Leaders, Here’s Your Playbook:
1️⃣ Treat AI as your new "operating system" – It’s not just for IT.
2️⃣ Invest in data smarts – Ontologies unlock AI’s true potential.
3️⃣ Upskill your team – Future-proof your workforce with AI collaboration skills.
4️⃣ Governance first – Ethics and security can’t be an afterthought.
The bottom line? AI isn’t just about efficiency—it’s about reinventing how you create value.
👉 Is your company on the AI transformation journey? Share your lessons below!
https://cendien.com
AI #DigitalTransformation #FutureOfWork #Innovation
🚀 AI Code Generation: Supercharge Your Dev Team (Without Replacing It)
AI is changing how we write code—faster development, fewer repetitive tasks, and boosted productivity.
But here’s the truth: AI won’t replace developers—it’ll empower them.
The Big Wins with AI Code Tools:
⚡ Speed up boring tasks – Let AI handle boilerplate code so your team focuses on big-picture problems.
🔍 Fewer errors – AI catches what humans might miss (but humans still need to check its work!).
🚀 Faster innovation – Free up time for creative solutions instead of reinventing the wheel.
The Catch? AI Needs Guardrails.
To make AI coding work safely and effectively, teams need:
✅ Clear rules – When & how to use AI-generated code (security & privacy matter!).
✅ Strict reviews – AI writes code fast, but humans must test & refine it.
✅ Upskilling – Developers need new skills like prompt engineering & AI ethics.
✅ Human oversight – Treat AI like a junior dev—great for drafts, but experts approve the final product.
The Future? AI + Humans = Unstoppable.
The best teams won’t just use AI—they’ll master it. That means:
🔹 Measuring success differently (quality > quantity).
🔹 Staying skeptical (AI makes mistakes—always verify!).
🔹 Adapting fast (tools evolve, so should your skills).
AI isn’t taking jobs—it’s transforming them. Is your team ready?
👉 How are you using AI in your dev process? Share below!
https://cendien.com
AI #SoftwareDevelopment #FutureOfWork #TechInnovation
🚀 AI Isn’t the Future—It’s the Now. Are You Keeping Up?
The message is clear: CEOs who ignore AI risk falling behind—fast.
Here’s why:
✅ Competitive Edge – Companies using AI innovate faster and smarter.
✅ Cost & Efficiency – Without AI, operations stay slow and expensive.
✅ Customer Love – AI helps personalize experiences and boost satisfaction.
✅ Data Goldmine – Unused data = missed opportunities. AI unlocks it.
✅ Top Talent – The best teams want to work with forward-thinking tech.
✅ Future-Proofing – Waiting makes disruption more likely, not less.
The bottom line? The cost of not using AI is far greater than the risk of trying it. Start small, prove value, and scale smart.
Are you exploring AI in your business? Let’s chat in the comments! 👇
https://cendien.com
#AI #Innovation #Leadership #FutureReady
🚀 AI is Giving ERP Systems a Security Enhancement – Here’s Why It Changes Everything
Think ERP systems are clunky, expensive, and stuck in the past? AI is flipping the script.
We just dove deep into how artificial intelligence is turning traditional ERP from a costly, developer-heavy nightmare into an agile, self-learning business partner.
Here’s the breakdown:
🔥 3 Ways AI is Revolutionizing ERP
1️⃣ No-Code Customization Describe what you need in plain English → AI builds it. Generative AI is slashing development time by 75% and costs by 65%. Need a new dashboard or workflow? Just ask for it.
2️⃣ Self-Healing Security AI now acts as a 24/7 security guard for your ERP. Spots anomalies, blocks unauthorized access before it happens, and automates approvals. Say goodbye to manual role management (and sleepless nights for IT teams).
3️⃣ Instant Upgrades, Not 6-Month Ordeals AI generates code snippets, test cases, and even entire modules in weeks, not months. Companies like Workday are already seeing 50% faster development with AI co-pilots.
New AI-powered ERP features are rolling out now—laggards will get left behind.
⚠️ The Catch? Your team’s role shifts from coding to AI-orchestrating (upskill or get stuck). 82% of failures come from user resistance—train people, not just systems.
🚀 The Bottom Line AI isn’t just “nice to have” in ERP—it’s the difference between leading and lagging.
Companies deploying AI-driven ERP are:
✔ Moving at 10x the speed of competitors
✔ Cutting costs by millions in dev time
✔ Stopping security threats before they happen
🤔 Question for You: If you could AI-automate ONE painful ERP task tomorrow, what would it be? (Custom reports? Security audits? Migrations?) Drop it below!
https://cendien.com
#AI #DigitalTransformation #ERP #FutureOfWork #TechInnovation
The AI Revolution in ERP:
Smarter Systems, Better Business ERP systems are getting a major IQ boost thanks to AI - and it's changing how companies operate in some pretty impressive ways.
No longer just clunky record-keeping software, modern ERP solutions are becoming proactive business partners that can predict problems and automate tedious work.
Here's what's changing:
• Crystal ball forecasting - AI analyzes patterns to predict inventory needs, cash flow, and potential supply chain hiccups before they happen
• Self-running processes - Think automatic invoice matching, error-free data entry, and smart document processing that actually works
• Chat with your data - Ask questions in plain English and get instant answers instead of digging through endless reports
• Built-in security guard - AI constantly monitors for suspicious activity or unauthorized access
The real-world benefits are hard to ignore:
→ Companies are cutting operational costs by 40-60%
→ Forecasting accuracy is improving by 30-50%
→ Month-end closes are happening 70% faster
→ New system implementations take weeks instead of months
But it's not all plug-and-play:
✔ You'll need clean data - AI can't work magic with messy spreadsheets
✔ People need training - New skills are required to work with these smarter systems
✔ Start small - Pick one high-impact area to pilot before going all-in
The bottom line?
AI-powered ERP isn't just about working faster - it's about working smarter. The companies getting this right are making better decisions, avoiding costly mistakes, and freeing up their teams to focus on strategic work that really moves the needle.
What's your experience? Seen any good (or bad) examples of AI in ERP systems? What's the one thing you wish your business systems could do automatically?
https://cendien.com #ERP #AIinBusiness #DigitalTransformation #FutureOfWork
🚀 AI in Recruitment: The Game-Changer You Can't Ignore (But Must Implement Right)
Let’s cut to the chase: AI isn’t just changing recruitment—it’s rewriting the rulebook. Here’s what every TA leader needs to know:
🔥 The AI Advantage (Real Numbers, Not Hype):
✔ 50% faster hires with AI-powered sourcing (goodbye, endless resume piles)
✔ 30% cost savings via automated screening and chatbots
✔ Higher-quality, more diverse hires through bias-reducing algorithms
🛠️ The Tools Rewiring Hiring:
• "3D Data" Sourcing – Finding candidates you didn’t know existed
• Conversational AI – Screening 100 candidates in the time it takes to interview 5
• Talent Intelligence – Predicting skill gaps before they cripple your team
⚠️ The Non-Negotiable Warnings:
• Bias can hide in code (even when fighting bias is the goal)
• Candidates distrust "black box" AI (transparency = trust)
• Data privacy is YOUR liability (GDPR isn’t going away)
🎯 Your Action Plan:
1️⃣ Go all-in, not piecemeal – Patchwork AI tools create chaos. Integrated platforms win.
2️⃣ Audit your AI like your finances – Demand fairness reports from vendors.
3️⃣ Keep humans in the driver’s seat – AI spots talent; people build relationships.
4️⃣ Tell candidates how AI’s used – Silence breeds skepticism. Transparency builds trust.
The bottom line? Companies blending AI speed with human judgment are hiring better talent faster—while others drown in resumes.
Question for you: What’s your biggest AI recruitment win (or horror story)? Let’s swap war stories in the comments. 👇
https://cendien.com
FutureOfWork #HRTech #AIHiring #TalentAcquisition #RecruitmentInnovation
🚀 AI-Powered Meetings: From Time Sinks to Strategic Superchargers
Let’s face it—most meetings could use an upgrade.
Enter AI: your new collaboration partner that’s turning dull agendas into dynamic, productive sessions.
Here’s the game-changer:
✨ Smarter Sessions: AI doesn’t just automate notes—it spots insights, tracks action items, and even predicts roadblocks.
✨ Faster Decisions: Real-time data crunching means less debate, more clarity.
✨ Stronger Alignment: Summaries, follow-ups, and accountability—automated and seamless.
Yes, there are hurdles (cost, security, change management), but the payoff?
Early adopters are already leaving competitors in the dust.
The future of work isn’t just hybrid—it’s AI-augmented. The question is: Are you in?
https://cendien.com
FutureOfWork #AI #Productivity #Leadership #Collaboration
🤖 AI in Hiring: Revolution or Risk? The Future of Recruitment is Here!
Let's talk about how AI is flipping the script on talent acquisition – for better and worse.
The Game-Changers:
✅ Smarter Job Posts - AI crafts inclusive, compelling descriptions that attract top talent while reducing bias
✅ Turbocharged Sourcing - Predictive analytics and automated mapping help find perfect-fit candidates faster
✅ Lightning-Fast Screening - Resume parsing + chatbot interviews + skills testing = qualified candidates in record time
✅ Future-Proof Workforces - AI identifies skill gaps and surfaces internal mobility opportunities before you even know you need them
But Here's the Catch:
⚠️ Potential for algorithmic bias hiding in your tech stack
⚠️ The human touch still matters (especially for final decisions)
⚠️ Data privacy concerns that can't be ignored
https://cendien.com
FutureOfWork #HRTech #AIinHiring #Recruitment #talentacquisition
🚀 How Visa is Reinventing Digital Payments with AI & Data
The future of payments isn’t just digital—it’s intelligent. 💡
Visa is doubling down on AI and data to transform how we pay, making transactions faster, more secure, and hyper-personalized—while keeping trust and security at the core. Here’s how they’re leading the charge:
🔹 AI-Powered Commerce: Their "Intelligent Commerce" initiative is using AI to create seamless, tailored payment experiences.
🔹 Secure & Ethical Innovation: Decades of transaction expertise + cutting-edge AI = payments you can trust.
🔹 Collaboration is Key: Visa’s working with partners across the ecosystem to build a smarter, safer payments future.
The bottom line? AI isn’t just improving payments—it’s redefining them. And with Visa’s focus on responsible data use, we’re looking at a win-win for businesses and consumers.
What’s the most exciting AI-driven change you’ve seen in payments? Drop your thoughts below! 👇
https://cendien.com
DigitalPayments #AI #Fintech #Innovation #Visa #FutureOfFinance
🚀 AI is Changing the Game for MSPs – Here’s How to Stay Ahead!
The future of Managed Service Providers (MSPs) is here, and it’s powered by AI. From boosting efficiency to unlocking new services, AI is transforming how MSPs operate—helping teams move from reactive support to proactive solutions.
🔹 Smarter Operations – Cut costs, automate tasks, and work faster.
🔹 Stronger Security – Detect threats early and keep clients safe.
🔹 Better Customer Experiences – Predict issues before they happen.
🔹 New Revenue Streams – Offer AI-driven insights and services.
But success with AI isn’t automatic. It takes planning, security, and the right team. AI works best when it supports people, not replaces them. Training, smart tools, and strong partnerships will help MSPs lead the way.
The future is autonomous, AI-powered, and full of opportunity. MSPs that embrace AI now will stay relevant, grow faster, and deliver more value to their clients.
Are you ready to level up with AI? Let’s talk strategy! 💡
https://cendien.com
MSP #AI #ManagedServices #FutureOfWork #Innovation
🚀 AI is Changing the World—Here’s How to Keep Up
AI isn’t just another tech trend—it’s reshaping how we work, live, and do business. From healthcare to retail, finance to manufacturing, AI is driving faster innovation, smarter decisions, and better experiences.
Where We Are Today:
✅ Businesses are experimenting with AI to boost efficiency and personalize services.
✅ AI is helping automate routine tasks, freeing up time for creative and strategic work.
✅ New tools are emerging daily, making AI more accessible than ever.
What’s Next?
🔜 AI will become even more integrated into daily operations.
🔜 Human-AI collaboration will unlock new ways of working.
🔜 Industries will transform as AI enables smarter, faster solutions.
Challenges to Tackle:
🔹 Ensuring high-quality data and seamless system integration.
🔹 Building teams with the right AI skills.
🔹 Balancing innovation with ethical considerations like fairness and transparency.
How to Prepare:
✔ Upskill your team—AI literacy is key.
✔ Focus on real-world impact—adopt AI where it makes the biggest difference.
✔ Stay responsible—use AI in ways that benefit everyone.
The future belongs to those who embrace AI wisely. Are you ready? Let’s discuss how AI is shaping your industry! 👇
https://cendien.com
AI #FutureOfWork #Innovation
🚀 AI in Call Centers: Transforming Customer Service (Without Replacing Humans)
The future of call centers isn’t about AI replacing humans—it’s about AI making customer service faster, smarter, and more personal. Here’s how:
✅ AI boosts efficiency – Automating routine tasks means agents can focus on complex, high-value conversations.
✅ Better customer experiences – AI helps with instant responses, smart call routing, and real-time agent support.
✅ Cost savings & growth – Companies using AI wisely see lower costs and happier customers.
So, how can businesses adapt?
🔹 Use AI to empower agents – Tools like real-time coaching and AI insights help teams perform better.
🔹 Focus on data quality – Good AI needs clean, secure data.
🔹 Upskill your team – Train employees in emotional intelligence, problem-solving, and working with AI.
🔹 Start small, scale smart – Pilot AI solutions for specific issues before going all-in.
The key takeaway? AI + human collaboration = better service, stronger relationships, and long-term success.
Is your company using AI in customer service? What’s working? Let’s discuss in the comments! 👇
https://cendien.com
CustomerService #AI #FutureOfWork #CallCenterInnovation
🚀 AI Breakthroughs & How You Can Ride the Wave
The past week in AI has been wild—breakthroughs are happening at lightning speed! Startups are making AI development more accessible, businesses are integrating smarter tools, and tech giants are pushing the limits of what AI can do. But with rapid innovation comes real challenges—deepfakes, cybersecurity risks, and the need for ethical guardrails are hot topics.
Here’s what’s shaping AI right now:
✔ Autonomous AI agents are getting scarily good at handling complex tasks.
✔ Faster, smaller models mean AI is becoming more efficient and affordable.
✔ The job market is shifting—AI skills are no longer optional for future-proof careers.
Want to stay ahead? Here’s how:
🔹 Learn the basics: Python, math, and core AI concepts (ML, NLP, CV) are your foundation.
🔹 Build real projects: Theory is great, but hands-on experience is what gets you hired.
🔹 Engage with the community: Follow AI leaders, join discussions, and share your work.
🔹 Stay curious: The field moves fast—keep experimenting with new tools and trends.
The AI revolution isn’t just about tech—it’s about how we use it to solve real problems. Whether you’re a developer, entrepreneur, or just AI-curious, now’s the time to dive in.
What’s the coolest AI advancement you’ve seen lately? Let’s chat in the comments! 👇
https://cendien.com
AI #MachineLearning #TechTrends #CareerGrowth #FutureOfWork #Innovation
2020 will go down as one of the most unforgettable years of this generations. This is the last podcast of the year and we take a look at some of the personal and professional highlights that changed the course of everyone's lives and businesses. Happy New Year!
Year2020 #YearInReview #Covid #Consulting #ManagedServices #StreamingService #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software
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RYUK Ransomware is a million dollar business that is taking many businesses hostage and we'll discuss what you can do today to minimize those risks. Also, why consulting is more than just advice.
Cyberattacks #RYUK #Ransomware #Consulting #ManagedServices #StreamingService #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software
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SHOW LESSCyberattacks on the rise amid Covid-19 era how can small to mid-size companies can protect themselves. Also when is a good time to build a Data Center, should you On-Premise or the Cloud?
Watch the video episode on our Youtube Channel:
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Cyberattacks #CyberSecurity #DataCenters #OnPremise #StreamingService #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software
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SPAMS! We've all fallen for those annoying unsolicited emails and they can turn into a huge nightmare for both consumers and enterprise. Today we''ll talk about thing you should look out to avoid spams.
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Spams #iOS14 #CyberSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software
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Apple didn't release the anticipated iPhone 12 but did release the official iOS 14 overnight and the developers are not happy about it. Our thoughts on the latest upgrade and, is Apple turning into a service company? That and much more in this week's episode of Higher Expertise.
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Apple #iOS14 #iPhone12 #ApplePlus #StreamingService #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software
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2020 has been filled with all kinds of events including a pandemic and major hurricanes which have changed the landscape of our daily lives. You can’t afford not to be prepared, and in this episode we’ll go over a few pointers on how to prepare your business to minimize damages in operations.
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Covid19 #Pandemic #HurricaneLaura #VirtualSchool #InternetExplorer #DigitalSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software
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The scandal between Apple vs Epic Game is heating up and it concerns all developers. Microsoft is ready to put and end the once popular browser Internet Explorer and a new era in education is here, the virtual era.
Engage with us and comment down below.
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Apple #EpicGames #VirtualSchool #InternetExplorer #DigitalSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software
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Constant training plays an important part to make sure you become valuable to the marketplace and organizations. It's in your best interest to make sure you keep investing in your knowledge and skills. In this episode we'll talk about why it's important on a personal level, from an organization standpoint and furthermore, how does it benefit the industry.
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infor #DigitalSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software
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We all know the importance of customer services, but how do we provide customer service in managed services? Who is responsible for that role? Furthermore, how do you go the extra mile for a client? All of those questions and more will be answered in this episode of Higher Expertise.
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infor #DigitalSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software
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Times are changing fast and so is technology. Regardless if you are a consumer or enterprise, if you get up to date, you will get passed by. In this episode we talk about how technology has been changing everybody's life fast.
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One of the most frequent asked questions that we get is; What is Managed Services? In this episode we will explain exactly what it is and clear out any confusion.
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You hear it over and over again but it still needs to be said; your organization needs a BACK UP PLAN. In this episode we'll explain to you why.
BackupPlan #TechNews #Podcasting #DallasPodcast #TechPodcasts #HardwareSupport #TechHardware #Corona #COVID19 #WorkRemote #TechExpert #ITSupport #Medical #HealthTech #HealthIT #ITDallas #DFW
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They say "you can never be too prepared". In this episode we talk about all things training and development for both clients and personal, because at then of the day, you never going to stop learning.
TechNews #Podcasting #DallasPodcast #TechPodcasts #HardwareSupport #TechHardware #Corona #COVID19 #WorkRemote #TechExpert #ITSupport #Medical #HealthTech #HealthIT #ITDallas #DFW
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In any I.T. strategy, you want to stay consistent with the hardware. In this episode of Higher Expertise we talk about why it's important to have a consistent and coherent hardware environment with your team.
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If you are going to be working from home, you might as well make sure you feel good about your corner where you are going to spend most of your day. As a group who is no stranger to working remotely, we know a thing or two about having the best experience when working from home. Cendien.com
YoutubePodcast #Podcasting2020 #WorkingFromHome #RemoteWork #MicrosoftPartners #ITManagedServices #InforConsultants #TechExperts #Covid19 #CoronaVirus #StayHome #AtHome
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In an unprecedented times like the Covid-19 era, a lot of businesses have decided to work from home. But how do you manage a team remotely?
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In this episode of Higher Expertise we share tips and our own experiences on how working remotely has been so far for us.
Times can be rough but we have to be discipline to look at the opportunities. In this episode of Above and Beyond, Nelson and Karina discuss how to get through the uncertainty of the times specially with todays Covid-19 saga.
The last thing you want is to lose opportunities by not dressing the part. Hear first hand from recruiters themselves talk about what's going through their minds when they look at they you dressed for the occasion.
Do you see yourself as a leader? In this episode we help you get started on your path to being a future leader and what does people see in in.
In this episode of Above and Beyond with Special Guest: Infor Consultant James Kelly, we talk about the process to take into consideration in order to make better decisions.
In this episode of Above and Beyond we focus on why do you need to start building relationships and how it can benefit you.
In this episode of Above & Beyond we go over why is it important to be grateful and how looking at things in a different way can create opportunities.
In this Episode of Above and Beyond; Nelson, Rachel and Lisa discuss why do you need to prepare ahead of time for your goals.
In this episode of Cendien Higher Expertise; Javier Silva and Israel Denis talk about various versions of ADFS and Windows servers.
In this episode of Above and Beyond we discuss the essential things of mentorship and why it matters.
Right in the heart of the The Big Easy in New Orleans, LA, we got together with Cashbook's Greg Coulter to recap the highlights of Inforum 2019.
New Orleans will be home for the annual Inforum event of the year and you can bet Cendien will be there. In this episode we discuss all things Inforum 2019.
In this Higher Expertise episode we talk about the design and development of the Infor B.I. Reports. Check out the full episode on our Youtube channel, link below.
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In this Higher Expertise episode of the Managed Services series, "Team Centric Approach."
infor #azure #security #activedirectory #acquisitions #mergers #DigitalSecurity #managed #business #technology #videos #leadership #innovation #digitalmarketing #digitaltransformation #cloud #security #infor #microsoft #healthcare #hiring #tech #success #managedservice #hiring #oracle #cio #software
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In this episode of Higher Expertise we go over the difference between managed services, consulting and staffing.
In this episode of Higher Expertise we discuss the 5 key benefits of managed services that you should keep in mind.
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Learn what digital forensics is all about and how it has evolved. Our special guest Scott Gibbs talks about common cases and the evolution.