intrepid.MEDIA: Recent Episodes

Todd Schnick

Business Savvy. Lifestyle Design. For the modern business professional.

HR Latte, episode #127 [39 min 57 sec]

Humanly.io Execs Share Some Amazing News!

Humanly.io Co-Founder and CEO Prem Kumar sits down with Rayanne to share the exciting news that his company successfully completed a $4.2M Momentum Raise. The Future of Recruiting looks a brighter! Joining Rayanne on this episode of HR Latte

Co-Founder / CEO Prem Kumar Co-Founder / COO Andrew Gardner Co-Founder / CTO Bryan Leptich Head of Marketing Bennett Sung

What we talk about:

$4.2M Investment The Future of Recruiting The Impact of Conversational AI and Technology on the Hiring Process Humanly Moments Today's Challenges for Recruiters and Job Seekers

Learn more about Humanly here

About Humanly.io The world of recruiting is changing rapidly. We know automation is part of the equation — and yet it’s not enough. This is why we believe direct candidate conversations are the gateway to measure candidate quality and drive better hiring efficiencies. Humanly.io’s conversational AI for recruiting is where automation and people work seamlessly together to help organizations surface the most qualified, diverse applicant pool at scale.

For two consecutive years, Humanly has been ranked as one of the best AI recruiting tools and HR chatbots. Co-headquartered in Seattle, WA, and Sacramento, CA, Humanly.io is backed by leading investors such as Zeal Capital Partners, Spark Growth Ventures, Moneta Ventures, Basecamp Fund, Growth Factory Capital, and Y Combinator. For additional information, please visit us at humanly.io, LinkedIn, Instagram, Twitter, Facebook, and YouTube.

HR Latte, episode #126 [30 min 55 sec] Rayanne Chats with Stephen Reifenstein about Job Loss during COVID.

A little more about Stephen Reifenstein:

Project Controls Analyst and Management
Project Accountant
Loan Contracts
Husband and Father
Loss of Local Theater Involvement as a Director & Actor

Rayanne & Stephen discuss these points:

Stephen's background and work history Losing his job in the time of COVID-19 Managing expenses and a house payment on Unemployment 100 Days of Unemployment - Stephen's post he wrote on LinkedIn Does ageism have anything to do with his current situation? Anxiety and What's Helped Him

Stephen is coming up on 175 Days of Unemployment. He is not alone.

You can reach out to Stephen on LinkedIn here: https://www.linkedin.com/in/

More episodes of HR Latte can be found here.

The Inside Beat with Guest Dr. Jeffrey Roth

Episode No. 2 - [ 14 min 25 sec ]

“The heartbeat of any great organization is its people.” Welcome to The Inside Beat - an Optum podcast sharing team member stories and what it’s like to work at Optum Care.

Episode Description Host: Rayanne Thorn

Guests: Dr. Jeffrey Roth - Internal Medicine

Episode Highlights

The Inside Beat Episode 2

“I started here 28 years ago and wouldn’t want to work anywhere else.” – Dr. Roth

Jeffrey Roth, DO, is board certified in internal medicine. Dr. Roth earned his medical degree from the New York Institute of Technology College of Osteopathic Medicine. He completed his internship at Pacific Hospital of Long Beach and his residency at Loma Linda University Medical Center. In addition to his medical practice, Dr. Roth is a clinical associate professor of medicine at Western University of Health Sciences in Pomona. He enjoys learning about his patients and their lives, and works to help as many people as possible. A native of Los Angeles, Dr. Roth enjoys volunteering in his community.

"I don't think there's a better place where a doctor can work. It's a terrific place and as long as you're doing your best and working hard and taking good care of your patients and keeping up on things, there'll always find something here that satisfies your career. There are lots of opportunities to grow into a new activity within the group." - Dr. Roth

Words and Phrases from this episode: CHAPS Programs – Comprehensive Health Assessment Programs IPA – Independent Physician Association HCC Coding - Hierarchical Condition Category (HCC) coding is a payment model mandated by the Centers for Medicare and Medicaid Services (CMS)

Learn more about becoming a Foster Parent.

Listen to The Inside Beat, Premiere Episode!

Interested in joining one of California's top performing medical groups? Visit optumcare.com/careers.html for our latest career openings.

*Healthcare Partners is now part of Optum California

Connect with Rayanne

The Inside Beat - an Optum Podcast

Episode No. 1 - [ 16 min 4 sec ]

“The heartbeat of any great organization is its people.” Welcome to The Inside Beat - an Optum Podcast sharing team member stories and what it’s like to work at Optum.

Episode Description Host: Rayanne Thorn

Guests: Amar Desai, MD, MPH – President and CEO of Optum California

Michelle Li, PhD – Director of Workforce Planning, Optum California

Episode Highlights

“Value-based care is really a notion of thinking about the overall care, both from the perspective of quality, the quality of care that a patient receives in terms of clinical outcomes, but also cost and affordability. Making sure you're delivering that high quality care at the best cost possible so that the overall care is sustainable for the system and affordable to the patient.” - Amar Desai, MD, MPH

“We have a fantastic top performing, very diverse and highly interdisciplinary team of workforce here at Optum. And so my team is working on various different initiatives to showcase our team to the public, not just about their professional achievements and more importantly, to show the human side of them, their lives outside of Optum and their lives as a part of the community that they love and serve. And that's when The Inside Beat podcast was born.” – Michelle Li, PhD

Interested in joining one of California's top performing medical groups? Visit optumcare.com/careers.html for our latest career openings.

*Healthcare Partners is now part of Optum Care

Connect with Rayanne

HR Latte, episode #125 [16 minutes] Rayanne Chats with China Gorman of UNLEASH 19 A little more about China Gorman:

Managing Director - America at UNLEASH
Former CEO at Great Place to Work & CMG Group
Former COO at SHRM
Highly-sought after Board Advisor and Presenter
She's a "Players' Coach"
AND she's just the BEST.

Rayanne & China discuss these points:

China's Executive background that brought her to HR What does it mean to be an "Iron Fist in a Velvet Glove"? UNLEASH in Las Vegas on May 14 & 15 How UNLEASH is different from all the other HR and HR Technology Conferences How UNLEASH is bringing actual HR Tech Buyers, Vendors, and Analysts together What's happening at UNLEASH in 2019: - Trust & Transparency - Digital Transformation - Atypical Workforce Models - Democratizing Data - Workplace Culture - The Bridge between Work & Technology UNLEASH World in Paris OCT 22nd & 23rd, 2019

Rayanne has had the amazing opportunity to interview China 5 times over the last several years: she is the first to join the 5-Timer Club.

You can reach China Gorman at china@unleashgroup.io or connect with him on LinkedIn. Learn more about the incredible UNLEASH conferences here.

Today's HR Latte is made possible by:

Aspen Analytics - Using rich data and metrics, Aspen Analytics provides insight on why and how the largest global employers recruit, develop, promote, and retain their best talent. Using business analytics, we analyze and measure the entire employee life cycle to identify paths to success.Visit AspenAnalytics.io

Aspen Analytics will be at UNLEASH World. For more information, message rayanne@neverenough.media

Never Enough Media taps into what makes your company different and why your target market needs your product or service. We listen first. The power of truth and integrity in marketing has a direct impact on the bottom line. Your brand is the heartbeat of your company - what are you doing to keep it beating?

HR Latte, episode #124 [33 minutes] Rayanne Chats with Film Maker Cory Reeder - Writer, Director, Produce A little more about Cory Reeder: - Founder, Renaissance Man Productions - Music Video Producer - Los Angeles-based Screenplay Writer - 5-time participant in the Easterseals Disability Film Challenge - Advocate for Representation of People with Disabilities in the Media - Focused on all forms of Inclusion

Rayanne & Cory discuss these points:

Easterseals Disability Film Challenge 2019 Inclusion of Individuals with Disabilities in Media Expectations and Release of those Expectations What More We Can Learn I CAN Film Submission by Producer Cory Reeder and Director Diana Elizabeth Jordan Film Challenge - Creation Process and Submission Shining a Spotlight on Individuals with Disabilities Expectations "Haste Makes Waste" Changing Lives. What Human Resources Can Learn from this Disability Film Challenge

Can't wait to talk with Cory Reeder again -- thanks for sharing with us!

You can reach Cory at cory.rmp@gmail.com or connect with him on LinkedIn. Check out CoryReeder.com or Renaissance Man Productions here.

ALSO - please watch the films produced for the 2019 Easterseals Disability Film Challenge

Participants in the Film Shoot this year. Director - Diana Elizabeth Jordan - Cerebral Palsy Lead Actress - Jennifer Beveans - Cerebral Palsy Supporting Actor - Areceli Avila - Developmental Disability Supporting Actor - Gitane Neil - Down Syndrome Supporting Actor - Zuely Johnson - Cerebral Palsy Supporting Actor - Patrick Storey - Autism Supporting Actor - Delvin Williams - Developmental Disability Wardrobe - Katherine Hegerty - Autism

And SOOOO many others - big thanks to Easterseals for encouraging and supporting these opportunities.

Today's HR Latte is made possible by:

Never Enough Media taps into what makes your company different and why your target market needs your product or service. We listen first. The power of truth and integrity in marketing has a direct impact on the bottom line. Your brand is the heartbeat of your company - what are you doing to keep it beating?

HR Latte, episode #123 [28 minutes] Rayanne Chats with David Perry, aka The Rogue Recruiter A little more about David Perry: - Managing Partner, Perry-Martel International - Economic Major - Hiring Greatness - author - Geurrilla Marketing for Job Hunters, 1.0, 2.0, 3.0 - author - Executive Recruiting for Dummies - author - Named the Rogue Recruiter by the WSJ

Rayanne & David discuss these points:

The Success of Job Search Boot Camp How My New Job Hunt was launched How long SHOULD it take to get your next job The step-by-step Modules & Learning Platform of My New Job Hunt The New Normal: All Jobs are Temporary Most job hunters will have a new job every 1.5 to 2 years now Why now, since unemployment is so low? People are NO LONGER STAYING in jobs they hate Share the My New Job Hunt Program, and earn back your initial investment Put America Back to Work tour What is the Biggest Mistake Job Seekers Make Today? What SHOULD Job Seekers be Doing today? Be a Value Adder as an Employee Solving the Turnover problem. Let's Start Solving our Own Problems at HOME.

Very Inspiring, David -- thanks for being on HR Latte!

You can reach David Perry at dperry@perrymartel.com or connect with him on LinkedIn. Check out MY NEW JOB HUNT here.

Today's HR Latte is made possible by:

Never Enough Media taps into what makes your company different and why your target market needs your product or service. We listen first. The power of truth and integrity in marketing has a direct impact on the bottom line. Your brand is the heartbeat of your company - what are you doing to keep it beating?

HR Latte, episode #122 [36 minutes] Rayanne welcomes Dwaine Maltais, Co-founder & CEO at Talentegy A little more about Dwaine Maltais:

HR/Recruiting Tech Entrepreneur
Creator of SmartPost
Launched Hodes iQ and other digital offerings for Bernard Hodes Group
Driven to share his understanding of tech and to use it for the betterment of talent acquisition & talent management

Rayanne & Dwaine discuss these points:

The power and innovation of HR Tech What is Talentegy? HR departments are running too many systems / types of tech Bottomline impacts of Poor experiences of Employees or Job Seekers Can you automate the identification of underlying HR / Recruiting issues? Dwaine's Female Co-Founders: Shawna Berthold & Stephanie Ralston The endless talk about improving Candidate Experience Finally recognizing the mobile job seeker Former drivers: automation & efficiency, managing people like a supply chain Current driver that has been a missing piece - having the proper measures in place to support the need for change The Shift of Job Search Control to job seekers, applicants, & candidates Talentegy helps companies by giving them visibility of what their systems are doing, achieving, missing How to gain a clear understanding of the necessary changes to HR and their processes How to build a business case for purchasing a new system like Talentegy What are the risks of not addressing "poor experiences" and their impact on business Understanding the content that candidates are interested in and engaged with Catching issues that cause application drop-off & thus, know how to improve Real-time Feedback - does it have to be incentivized? The impact of employer brand on consumer brand

Talentegy is a sophisticated technology, based on three simple principles: measure, alert, and plan.

You can reach Dwaine at dwaine.maltais@talentegy.com or connect on LinkedIn - You can also catch Talentegy team at HR Tech in Las Vegas, Sept 11-14 - catch them in the "Pitch Fest"

Today's HR Latte is made possible by:

Talentegy: an AI-enhanced Talent Analytics Platform that optimizes Recruiting and Talent Management. We help companies continuously monitor Candidate and Employee experience.

Rayanne Chats Theo Rokos, Chief Revenue Officer at Visage.Jobs A little more about Theo Rokos: - HR Tech Expert - Founder & Former CEO at GreenJobInterview - Marketing & Sales - Incredible Revenue Ideologist - Sourcing & Recruiting Technologist

Rayanne & Theo discuss these points:

Success and Acquisition of GreenJobInterview, by Montage Discovering next steps following the acquisition Sourcing: "Where do I find candidates?" Visage.Jobs: How recruiters, crowdsourcing, and AI will have an impact The Holy Grail: The Passive Candidate Utilizing the Consumer Experience to improve the Candidate Experience The Community Approach to job candidate sourcing Solving the Recruiter Pain of sourcing of QUALITY candidates Challenges that Visage.Jobs will face Gen Z: "Nobody uses email." Expectations for the Future of Visage.Jobs The HQQ Factor: Hire Quality Quickly How Efficiency Affects Hiring

You can reach Theo at theo@visage.jobs or connect on LinkedIn - You can also catch Visage.jobs team at HR Tech in Las Vegas, Sept 11-14.

Today's HR Latte is made possible by:

Visage.Job: Automate your Candidate Pipeline & Outreach. Visage enables recruiters to work on the things they love and fill more jobs.

Part 1: Melissa Dobbins and Her Quest to Remove Bias in Hiring Founder and CEO of Career.Place A little more about Melissa Dobbins: -Career Technologist -Understanding the problem is not enough -She and Co-Founder Gabe Gurman created a radical approach to solving bias in hiring -Career.Place introduces anonymity to the application process -Her quest to level the playing field

Melissa joins Rayanne to discuss these points:

How Career.Place came about? Her "obsessive need" to solve the problem of bias in hiring On being a Female Tech CEO "Always respect other people and what they bring to the table." Harnessing Diversity Why Diversity is important Removing Bias is not just something we do to just feel good Removing Bias and Bringing in the right people keeps organizations healthy

You can reach Melissa Dobbins at mdobbins@career.place or connect with here on LinkedIn. On Twitter @aCareerPlace @melissadobbins9 @Ray_anne and @HRLatte

Today's HR Latte is made possible by:

Introducing a Talent Evaluation Solution like no other. Welcome to hiring reinvented: smart, efficient, accurate, meaningful. Welcome to career.place.

HR Latte is supported by:

Dovetail Software delivers help desk SaaS to enable reduction of administrative & support costs and diagnose & resolve complex HR problems to increase efficiency while improving support.

Best-selling business author and speaker Tom Peters joins us on the show today, to discuss his latest book, The Excellence Dividend.

Click here for the show transcript!

Discussion guide for my conversation with Tom Peters:

Hasn't everything about doing good, quality work already been said by all authors and business gurus? Why was this book necessary?

So, what is the Excellence Dividend, exactly?

One of the goals of the book is to discuss and understand the impact of technology on business, but more importantly, to remember what humans can (and always will) do better than a machine, correct?

You talk about EXCELLENCE. Do we ever truly arrive there? Or is the lifelong pursuit of excellence the true mission, the real point to the effort?

"Business IS the community."

One of the most profound weaknesses of most people in business is their inability to LISTEN. With social media, technology, media, and all the noise, listening is even harder these days. We discuss at length how strength and influence comes with true listening.

In the book, there is an important discussion about joy, and that most people in their work are joyless. We discuss why joy matters, who is responsible for bringing joy to the workplace, and how being joyful inspires creativity and innovation.

Speaking of innovation, Tom and I have an important dialog about not only what innovation truly is, but how you do it. And while most of us overcomplicate, Tom explains how to do it successfully. And it's just a matter of rolling up your sleeves and trying things.

To wrap the conversation, Tom shares advice on how to adopt the "Excellence Now" philosophy, and how to begin to embed the principles of his book into both our lives and our organizations. Not by sharing a memo, but by building this new culture one person at a time.

You can find Tom Peters' book right here!

Who is Tom Peters? Tom Peters is coauthor of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. Seventeen books and thirty-five years later, he’s still at the forefront of the “management guru industry” he single-handedly invented. What’s new? A lot. As CNN said, “While most business gurus milk the same mantra for all its worth, the one-man brand called Tom Peters is still reinventing himself.” His most recent effort is The Excellence Dividend: Meeting the Tech Tide with Work that Wows and Jobs that Last (Vintage, 2018). Tom’s bedrock belief: “Execution is strategy—it’s all about the people and the doing, not the talking and the theory.” In November 2017, Tom received the Thinkers50 Lifetime Achievement Award.

HR Latte welcomes Kara Mignanelli, Esq. SVP of People & General Counsel of GSMI, EBrandCon Event Director A little more about Kara Mignanelli: -HR Compliance to ensure quality and professionalism -Experience in litigation, compliance, social media, privacy, employment law, intellectual property, estate planning, corporate formation, and risk management. -Created HR Compliance & Social Recruiting Strategies Conferences -Created the Governance, Risk Management & Compliance Summit -EBrandCon, May 22-24 at Courtyard by Marriott Liberty Station in San Diego, CA

Kara joins Rayanne to discuss these points:

EBrandCon: Employer Branding Strategies Conference Origin & History of Growth 3rd Annual Event in San Diego, CA at Liberty Station Event Agenda This event grew from sessions at the Recruiting Strategies Conference Attendees can customize their learning experience Understand the Need for a Strong Employer Brand Salesforce, Magellan Health, American Airlines, ThermoFisher and so many more companies will be represented through the presenters What Attendees will gain: Information, Education, Networking Check out the Sponsors and there are still sponsorships available

You can reach Kara Mignanelli at china@unleashgroup.io or connect with here on LinkedIn. On Twitter @EBrandCon @Kara Mignanelli @Ray_anne and @HRLatte

Today's HR Latte is made possible by:

Employer Branding Strategies Conference assists practitioners in gaining a strong understanding of the impact of good employer branding.

Dovetail Software delivers help desk SaaS to enable reduction of administrative & support costs and diagnose & resolve complex HR problems to increase efficiency while improving support.

HR Latte welcomes China Gorman Managing Director of UNLEASH America, Speaker, Advisor, & Author. A little more about China Gorman: -Serves on a number of boards of directors (profit & non-profit) -Affiliated as a Leader with the Future Talent Council -UNLEASHGroup.io: 1st LIVE U.S. Event, May 15-16 at the Aria Resort & Casino in Las Vegas -Former COO at SHRM -Former CEO at Great Places to Work

China joins Rayanne to discuss these points:

UNLEASH America: 2 Full-Days, 7 different stages - the Future of Conferences The Rebrand of HR Tech World to UNLEASH Curated Attendees to this new conference: what does that mean? Speakers for UNLEASH America Expectations for Content that will be developed UNLEASH Expo Hall Start-Up Echo System The Biggest Difference between THIS Conference and other HR Tech Conferences WHY did China join UNLEASH

You can reach China Gorman at china@unleashgroup.io or connect with here on LinkedIn. On Twitter @UNLEASHgroup @China Gorman @Ray_anne and @HRLatte

Today's HR Latte is made possible by:

UNLEASH Group (HR Tech World) is more than just business events; we're here to change the world for the greater good of business. One mission: Unleash Your People!

Dovetail Software delivers help desk SaaS to enable reduction of administrative & support costs and diagnose & resolve complex HR problems to increase efficiency while improving support.

Stacey Harris Stops Back by HR Latte

Stacey Harris, VP of Research & Analytics at Sierra Cedar shares the news and expectations for the latest HR Systems Survey - closes June 8!

Check out the Sierra-Cedar 2018–2019 HR Systems Survey, 21st Annual Edition. Please support this research effort. All responses are anonymous and kept strictly confidential. All collected responses and information are used in the aggregate - privacy is strictly maintained. "The skillsets of those who take this survey is changing." - Stacey Harris

Stacey joins Rayanne to discuss these points:

This Survey has been around for awhile - 21 years strong! Most interesting finding from last year's results: Social Responsibility Expectations for this Survey: Still talking about CLOUD Solutions. What to listen for: What stays the same, what changes Emerging Tech: What tools are you using to gather data? Is HR Tech getting easier to use? Benefits those who take the survey and vendors can receive Take the survey here. "There is still progress in the cloud, particularly internationally." - Stacey Harris

To learn more about Sierra-Cedar and their offerings, visit their website and follow their social channels.

You can connect with Stacey Harris here on LinkedIn. On Twitter @StaceyHarrisHR @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Due Respect - a new Intrepid podcast Episode 1 introduces "Due Respect" [42 min]

"With all due respect" typically comes before someone is about to say someone disrespectful - we are out to change this. A Black Man and White Woman: Difficult Conversations Chris Fields, a black man in Memphis and Rayanne Thorn, a white woman in Laguna Beach, California dive into conversations about racism, bias, discrimination, inclusion, diversity and how we can overcome. Friends, who've never met in real life, explore taboo topics and hope to redefine not only how we think and feel, but also open each others eyes to what each of us have faced, survived, and how we hope to thrive today and the future.

In Episode One:

Introduction Cultural Appropriation What is White Privilege? A look at Fatism Same Racism / Same Sexism The Platinum Rule

And this is just the tip of the iceberg we will expose. No more broad strokes - we are going to break it down. Join us for some Due Respect.

You can follow Chris and Rayanne on Twitter and connect with them on LinkedIn, their names are linked above.

Chris on Twitter Rayanne on Twitter

GDPR and its Impact on Human Resources

HR Latte, episode 116

General Data Protection Regulation - GOAL: One single privacy law for the EU

HR Latte Expert Guest: Grant D. Petersen is a Shareholder at Ogletree Deakins based in Tampa, Florida. Mr. Petersen Represents and Counsels Employers of:

U.S. and International Labor and Employment Laws U.S. and Global Data Privacy and Data Protection Laws Foreign Corrupt Practices Act and other international anti-corruption laws. Founder of Ogletree Deakins’ Data Privacy Practice Group Co-Founder of Ogletree Deakins’ International Practice Group.

Additionally, Mr. Petersen advises clients regarding the impact of global data privacy laws in the workplace, the complexities of international transfers of human resources data, and practical steps for compliance with the upcoming General Data Protection Regulation. He speaks and writes

Grant D. Petersen and Rayanne discuss the impact of the looming GDPR compliance date of May 25, 2018. Tune in for specific details to benefit those in HR who must achieve HR data security compliance. "Is GDPR compliance for HR Data difficult to achieve? The answer is Yes. Companies will need to tailor their compliance to each EU country where they have a presence." - Grant D. Petersen Discussion: What HR Needs to Know about GDPR

Most important thing to know Knowing where to start How will GDPR impact HR? Who does it impact? Why does is matter Accountability and Security How to get more help or information

On Twitter @Ogletree @Ray_anne @HRLatte and @Dovetail

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and hones this craft in every way possible by creating and hosting several educational and promotional podcasts, hosting & moderating webinars, as well as a featured host on intrepid.media.

*For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

MusicStrong podcast [42 minutes]

I met Keith Boyer many years ago. I was a shy pre-teen girl, not quite ready to flirt or even know what that meant. I was naive enough to ride a new but already beloved skateboard to school, which was promptly stolen. We barely know ourselves at 10- or 11-years old, how could we possibly know who would be a lifelong friend, worthy of our hearts? Keith was a shy and goofy pre-teen boy and we shared a playground, a few classes, some good times, and many, many friends. I cherish his signature in my yearbook...

It wasn't until years later, over forty years later, that I grew to love Keith and his gentle and easy nature. He made you feel like you were his best friend and that he would do anything for you. That was his way.

In his adult life, Keith was a law enforcement officer and a really good man - I can say that he is easily one of the best people I have ever known in my life.

In his youth and throughout his adult life, Keith was a percussionist. He was a drummer who loved to drum. The moment I saw the Be a Mr. Jensen video, I thought of Keith. He was the best for the world. On February 20, 2017 - Keith posted a Happy Birthday comment on Facebook to my daughter and then he went to work as a Police Officer and I went to work as a Marketing Executive. When I checked back in on FB after a meeting, I saw many sad messages from several friends - Keith had been shot and killed in the line of duty. A devastating loss to the community of Whittier, CA. A devastating loss to the 1981 Class of La Serna High School. A devastating loss to Keith's family and all of his friends.

**Concert: La Mirada February 17th, 2018, 7:30pm La Mirada Theatre for the Performing Arts 14900 La Mirada Blvd, La Mirada, California 90638 TICKETS

Nearly a year later, I still fight back the tears and struggle whenever I speak of him. Recently, I was able to speak with Jeff McNeal from Mrs. Jones' Revenge, the band Keith played with, and Jan Edwards, a La Serna High School Classmate and dear friend of Keith's, about a concert on February 17th to benefit s scholarship fund created in Keith's Memory.

In this day and age of strained law enforcement relations, it has been joyful to see a community recognize the goodness in this man and get behind his family and his memory.

To purchase or donate concert tickets, visit here. To learn more about Mrs. Jones' Revenge, visit here. To read about the impact of Keith's death, visit here <<< but, there is so much more than shared here.You are missed, Keith! Thank you for sure service and thank you for inspiring so many to give and continue to give. It was you who truly inspired me to launch MusicLaguna and subsequently this podcast. Live, local music is the best and I want to show appreciation for all the incredible musicians whose hearts beat in small, local venues. Rock on!

This is the inaugural podcast for #MusicStrong - watch for more episodes featuring live, local bands and the people whose lives they touch.

Joined, on the New Business Mindset podcast, by Tommy Breedlove, the Founder and Chief Goodness Provider of Choose Goodness. You can learn more about Tommy below.

Discussion guide from today's conversation with Tommy Breedlove:

Are you missing significance?
Many business leaders get to a place where they might have financial success, but otherwise no meaning, no joy, and no truth in their lives.
"Unconscious living."
How to go through a personal journey of self-discovery. What is the feeling inside?
Forget the idea that "it's not personal, it's business." No, IT IS ALL PERSONAL!
"Don't lose your humanity, for the profitability."
You are allowed to have different evolutions in your life. You are allowed to make a decision to change direction and go down a different path.
The power of choice. You have power, because you can make choices.
Scarcity vs. abundance mindsets.
Taking a personal inventory.

This episode was originally published on Gareth Young's podcast, A New Business Mindset!

About Tommy Breedlove:

Tommy founded the Choose Goodness movement to help individuals, leaders and organizations increase their positive impact on the world while gaining meaning and attaining financial success.

Tommy Chose to leave a lucrative international financial consulting career to create the Choose Goodness movement. At the time, he had achieved financial success and gained business notoriety and prestige. However, Tommy felt unfulfilled and had lost meaning and hope in his life. For 36 years, he felt he did not have permission to Choose, and the Choices he made were out of fear and the judgements of others instead of Goodness.

Prior to founding Choose Goodness, Tommy was on the Board of Directors, a shareholder, and the International Practice Leader for a large financial consulting and advisory firm where he advised large international and domestic companies on financial and operational strategies. Tommy and his international practice team won the 2012 Metro Atlanta Chamber of Commerce Global Impact Award.

Tommy enjoys traveling, reading, experiencing new cultures and food, continuous learning, all things outdoors, and strives each day to put his positive mark on the world. He and his wife, Heather (aka Mrs. Goodness), live in Atlanta with two adorable four-legged children.

Joined in studio today by Stacey Hanke, Founder/Owner of Stacey Hanke Inc., and author of Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday.

Discussion guide from our conversation with Stacey Hanke:

How do you define influence? What are the myths of influence?
Why do most people believe they are more influential than they really are?
What do you mean by being influential, Monday to Monday?
What are the top challenges people face that prevent them from being as influential as they can be?
What are the three drivers of influence?
Explain the Influence Model you teach in the book. How, and why, does it work?

You can find Stacey Hanke's book here:

About Stacey Hanke:

Stacey Hanke is author of the book; Influence Redefined…Be the Leader You Were Meant to Be, Monday to Monday®. She is also co-author of the book; Yes You Can! Everything You Need From A To Z To Influence Others To Take Action.

Stacey is founder of Stacey Hanke Inc. She has trained and presented to thousands to rid business leaders of bad body language habits and to choose words wisely in the financial industry to the healthcare industry to government and everyone in between. Her client list is vast from Coca-Cola, FedEx, Kohl’s, United States Army, Navy and Air Force, Publicis Media, Nationwide, US Cellular, Pfizer, GE, General Mills and Abbvie. Her team works with Directors up to the C-Suite. In addition to her client list, she has been the Emcee for Tedx. She has inspired thousands as a featured guest on media outlets including; The New York Times, Forbes, SmartMoney magazine, Business Week, Lifetime Network, Chicago WGN and WLS-AM. She is a Certified Speaking Professional—a valuable accreditation earned by less than 10% of speakers worldwide.

Joined in studio today by Cheryl Stauss Einhorn, creator of the AREA Method, and author of Problem Solved: A Powerful System for Making Complex Decisions With Confidence and Conviction. Learn more about Cheryl here.

Discussion guide from our conversation with Cheryl Einhorn:

Why is it hard to make complex decisions? What's happening culturally to make this process difficult?
The big idea: Making sound decisions to complex problems can be overwhelming. It's important to know how to control for and counteract assumptions and biases, and apply more expansive and objective thinking.
The so what: A four-step method, called "AREA" for the perspectives it addresses, boils down the process of untangling complex problems and makes sure the research, processing, reflection.
How to hone in on the motivation behind the decision and identify what’s most critical in the outcome.
How to avoid relying on faulty intuition and snap judgments.
How to understand other stakeholders' incentives and motivations.
When it's important to decelerate and pause in the process to refine and re-articulate the progression of the investigation.
Why it’s important to try to disprove each possible decision and plan for failure.
How to employ a feedback loop at each stage to show whether circling back for more data or analysis is needed.

Find Cheryl Einhorn's book below:

About Cheryl Einhorn:

Cheryl is the creator of the AREA Method, a decision making system for individuals and companies to solve complex problems. Cheryl is the founder of CSE Consulting and the author of the upcoming book Problem Solved, a Powerful System for Making Complex Decisions with Confidence & Conviction. Cheryl teaches at Columbia Business School as an adjunct professor and has won several journalism awards for her investigative stories about international political, business and economic topics.

Part 3: Guest Expert Lauren Roselle stops by HR Latte to talk about the HR and workplace issues surrounding sexual harassment and assault. This episode addresses the benefits of Verbal Assertive Skills.

HR Latte, episode 115

Series: Harassment and Assault Prevention

"The Legal Definition: Unwanted sexual advances or visual, verbal, or physical conduct that is of a sexual nature." - Lauren Roselle

Lauren Roselle is a nationally recognized expert in harassment and assault prevention, having led more than 1,000 workshops. Through her company Esteem, she has reached over 27,000 participants with her lively and enthusiastic teaching style. Lauren’s mission is to empower those around her to walk through the world with less fear and more confidence.

Lauren and Rayanne continue their discussion about sexual harassment issues in the news today and Rayanne shares a personal story of being drugged while on a business trip and how she handled that.

Ms. Roselle is offering a discount to listeners who would like to participate in her sexual harassment prevention training, please visit this link at Esteem Communication.

"When you are strong in your words, you are less likely to be assaulted." - Lauren Roselle Discussion Points for this episode, Part 3:

Harassment and Assault Prevention Official Stat: 1 in 3 Women have experienced Sexual Harassment in the Workplace matches 1 in 3 Women will be Assaulted in their Lifetime Certainty of Self Bossiness Verbal Assertive Skills How to manage Unwanted Touching Employees should Know and Understand Company Policy: review employee handbook, ask, document, understand what company response should be / will be The Story at Uber What should HR do Executive Management's responsibility HR Engagement Tracking benefits the Organization to help prevention, set expectations, follow-up, and positive change Communication is the REAL Key to Prevention "When you see something, say something"

Series Part 1, Harassment and Assault Prevention - Basics, What HR and Individuals Can / Should Do Part 2, Harassment and Assault Prevention - Statistics & Personal Experiences Part 3, Harassment and Assault Prevention - Verbal Assertive Skills & Holding Management Accountable On Twitter @Esteem4u @Ray_anne @HRLatte and @Dovetail

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Part 2: Guest Expert Lauren Roselle stops by HR Latte to talk about the HR and workplace issues surrounding sexual harassment and assault.

HR Latte, episode 114

Series: Harassment and Assault Prevention

"The Legal Definition: Unwanted sexual advances or visual, verbal, or physocal conduct that is of a sexual nature." - Lauren Roselle

Lauren Roselle is a nationally recognized expert in harassment and assault prevention, having led more than 1,000 workshops. Through her company Esteem, she has reached over 27,000 participants with her lively and enthusiastic teaching style. Lauren’s mission is to empower those around her to walk through the world with less fear and more confidence.

Lauren and Rayanne continue their discussion about sexual harassment issues in the news today and Rayanne shares a personal story of being drugged while on a business trip and how she handled that.

Ms. Roselle is offering a discount to listeners who would like to participate in her sexual harassment prevention training, please visit this link at Esteem Communication.

Discussion Points for this episode, Part 2:

Harassment and Assault Prevention Official Stat: 1 in 3 Women have experienced Sexual Harassment in the Workplace Informal Poll: 95 out of 100 women and 1 out of 2 men have experienced Sexual Harassment in the Workplace The Elephant in the Valley The Story at Uber "This not acceptable behavior" Any workplace that is male-dominated, sexual harassment can be an issue The media's attention on this issue has created an opportunity for victims to speak out Harassers don't just do it once, to only one person Rayanne shares a personal experience where she was drugged by what should have been a trusted service provider while on a business trip The victim of sexual harassment or drugging is NOT at fault

Series Part 1, Harassment and Assault Prevention - Basics, What HR and Individuals Can / Should Do Part 2, Harassment and Assault Prevention - Statistics & Personal Experiences Part 3, Harassment and Assault Prevention, Verbal Assertive Skills & Holding Management Accountable On Twitter @Esteem4u @Ray_anne @HRLatte and @Dovetail

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Part 1: Guest Expert Lauren Roselle stops by HR Latte to talk about the HR and workplace issues surrounding sexual harassment and assault.

HR Latte, episode 113

Series: Harassment and Assault Prevention

"The Legal Definition: Unwanted sexual advances or visual, verbal, or physocal conduct that is of a sexual nature." - Lauren Roselle

Lauren Roselle is a nationally recognized expert in harassment and assault prevention, having led more than 1,000 workshops. Through her company Esteem, she has reached over 27,000 participants with her lively and enthusiastic teaching style. Lauren’s mission is to empower those around her to walk through the world with less fear and more confidence.

Lauren and Rayanne will address sexual harassment issues in the news today, what has happened at start-ups and tech companies like Uber and how to report, handle, and prevent sexual harassment in the workplace.

Ms. Roselle is offering a discount to listeners who would like to participate in her sexual harassment prevention training, please visit this link at Esteem Communication.

Discussion Points for this episode, Part 1:

What is sexual harassment in the workplace? Type 1: Quid Pro Quo, requires the conduct be unwelcome Type 2: Hostile Work Environment, requires the conduct to be unwelcome Identifying what the "reasonable" person would consider harassment Why some companies are having trouble today What can HR do to help address and prevent incidences Sexual Harassment is NOT a personal problem, it is a challenge to the entire organization Executive Leadership needs to say "We do not allow this behavior." Sexual Harassment Prevention Training for managers is a necessity

Series Part 1, Harassment and Assault Prevention - Basics, What HR and Individuals Can / Should Do Part 2, Harassment and Assault Prevention - Statistics & Personal Experiences Part 3, Harassment and Assault Prevention, Verbal Assertive Skills & Holding Management Accountable On Twitter @Esteem4u @Ray_anne @HRLatte and @Dovetail

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Joined in studio today by Mark Youngblood, the founder and CEO of Inner Mastery Inc., and author of Dear Human, Master Your Emotions.

Discussion guide for our conversation with Mark Youngblood:

Understanding your emotional triggers.
Do you have an emotional vision?
Negative voices and negative emotions.
Understanding the roles of your conscious "Pilot" and sub-conscious "Autopilot."
How to manage your emotional reactions in a healthy way.
How creating your reality can give you the power to create the life you want.
Separating fact from fiction about your emotions.

You can find Mark Youngblood's book below:

About Mark Youngblood:

Mark is a lifelong student, and is a teacher and facilitator of Inner Mastery. His life purpose is to elevate human consciousness and promote spiritual growth, individually and collectively. He founded his company, Inner Mastery, Inc., 20+ years ago to promote personal and organizational transformation. His outreach presently includes executive coaching with top management, the Inner Mastery Community, Dear Human series of books, public speaking, and special workshops.

Mark is a Master Practitioner and Trainer of Neuro-Linguistic Programming who has read, studied, and practiced extensively in the art and science of personal transformation and spiritual growth for nearly two decades. His previous books are Eating the Chocolate Elephant: Take Charge of Change, and Life at the Edge of Chaos: Creating the Quantum Organization. Mark is a proud father and stepfather and is married to his high school sweetheart after 30 years apart. He loves to travel and is an avid fine art photographer.

Joined in studio today by Kevin Kelly, futurist, Senior Maverick at Wired magazine, and best-selling author of many books including the latest, The Inevitable: Understanding The 12 Technological Forces That Will Shape Our Future.

Discussion guide from my conversation with Kevin Kelly:

Lead us off by explaining the purpose, the big idea, behind this book. Why did you have to put it out there?
The trends you talk about in this book are not theories, these are inevitable, in fact, already in motion. How does this inevitability change how we should think upon and act upon these trends?
Why do we need to think so deeply about the future of technology and where it is taking us?
Why are we so bad at thinking this way? We are not all futurists, in the Kevin Kelly sense of the practice, but most of us are bad at looking ahead. Or, doing it too short-term...
I think a lot of people will study your 12 trends and automatically begin to think about how they apply to their business efforts. But these apply to home and lifestyle too, yeah?
You talk about how these trends will impact how we work, live, and how we behave as consumers. But you also talk about how these will impact how we learn. Go deeper there...
Artificial intelligence (AI) has some people worried that technology will become too powerful. What do you say to people worried that machines will soon take over?
It's one thing to understand and acknowledge these trends. More important that people to actually do something with them, about them. How best should one begin to tackle these and take meaningful action?

About Kevin Kelly:

Kevin helped launch Wired magazine and was its executive editor for its first seven years. He has written for The New York Times, The Economist, Science, Time, and The Wall Street Journal, among many other publications. His previous books include Out of Control, New Rules for the New Economy, Cool Tools, and What Technology Wants. Currently senior maverick at Wired, Kelly lives in Pacifica, California.

You can find Kevin's book here:

Joined in studio today by Dr. Jody Foster, Clinical Professor of Psychiatry at the University of Pennsylvania, and author of The Schmuck In My Office: How To Deal Effectively With Difficult People At Work.

Discussion guide from our conversation with Dr. Jody Foster:

Tips for identifying difficult and disruptive behavior at work.
Why she believes people in general lack inherent malicious intent and don't set out to be disruptive…yet are anyway.
Strategies for interactions and tips for interventions when dealing with the office “schmuck.”
Call out what you see, when you see or feel it: why early action is key when dealing with disruptive workplace behavior.
What to do if your boss turns out to be a “schmuck.”
Detailing characteristics of the difficult workplace personalities including Narcissus, the Venus Flytrap, the Bean Counter, the Robot and more!
And most importantly, if you cannot identify the schmuck in your office, YOU'RE THE SCHMUCK!

Find Jody Foster's book below:

About Dr. Jody Foster:

JODY J. FOSTER, MD, MBA is a Clinical Professor of Psychiatry in the Perelman School of Medicine at the University of Pennsylvania, Vice Chair of Clinical Operations for the Department of Psychiatry in the University of Pennsylvania Health System, and Chair of the Department of Psychiatry at Pennsylvania Hospital. Her clinical practice includes general psychiatry, with a special emphasis on treating acute inpatients, psychopharmacology, and corporate development that provides support and evaluation services to executives.

Dr. Foster completed both a residency and a chief residency in psychiatry and a fellowship in clinical psychopharmacology and mood disorders at The Institute of Pennsylvania Hospital. She also attained her masters of business administration, with a concentration in finance, from the Wharton School, University of Pennsylvania. Dr. Foster serves as the Executive Medical Director of Penn Behavioral Health Corporate Services and leads the Professionalism Committees at the member hospitals of the University of Pennsylvania Health System. She manages the Professionalism Program at Penn Medicine, a publicly offered consultation service, as the Executive Clinical Director.

Dr. Foster is a noted educator and has received numerous awards for clinical excellence and teaching at the University of Pennsylvania. She was elected to Penn Medicine’s inaugural class of the Academy of Master Clinicians and has been named a “Top Doc” by Philadelphia Magazine.

Joined in studio today by Margaret A. Johnson, president of Ideal Training Inc, and author of From SOS To WOW: Your Personal Coaching Adventure.

Discussion guide from our conversation with Margaret Johnson:

SOS --> Same old stuff
Most are stuck in the same old place at work and personal life, waiting for dreams to become a reality.
The shift to WOW --> Well on the way
No longer stuck, achieving goals, move forward, busting assumptions, and taking courageous risk.
Finally, you are SWOW --> So Well on the way!

You can find Margaret Johnson's book below:

About Margaret Johnson:

Margaret A Johnson is from Michigan but moved to Texas as fast as she could! She utilizes her B.S. Mechanical Engineering, MBA, professional engineering license and coaching credentials to inspire people and organizations to move from S.O.S. (Same Old Stuff) to W.O.W.! (Well On the Way) to where they want to be. Her experience ranges from engineering and management in power, to sales and consulting in the oil and gas industry. As President of Ideal Training, Inc she trains and coaches professionals/managers with a mission to unleash creativity, ignite ideas and remove barriers to success to assist clients in solving problems and opening doors, and to keep her leadership and fitness classes engaging.

Part 3: Guest Dr. Daniel Crosby in a new #KeyPointPodcast series discusses truths behind individual happiness and the impact of money

HR Latte, episode 112

Series: The Pursuit of Happiness

"While wealth is positively correlated with wellbeing to a point, disconnecting money from purpose is a formula for emotional bankruptcy." - Dr. Daniel Crosby

In a follow up to his post, "Can Money Buy Happiness? Sort of." Dr. Daniel Crosby, Ph.D. explores the ideas of how we pursue, find, and hang on to happiness. And, interestingly enough, money can be a factor. In this series, Dr. Crosby and Rayanne will break down how genetics can impact this individual pursuit.

Dr. Crosby is the author of The Laws of Wealth: Psychology and the Secret to Investing Success, additionally, he is the founder of Nocturne Capitol, an investment management firm whose approach is rooted in the science of behavioral finance.

Join us in this series, as we look beyond what we've always thought about the truth of happiness. Rayanne published, The Pursuit of Happiness: Like a Room Without a Roof, which ties in nicely with this series. Discussion Points for this episode, Part 3:

The Good Behind Money Choosing Experiences over Things Charitable Giving: Is it Selfish? "Fake it until you make it" - How best to give. The Laws of Wealth, available on Amazon "300 Pages of Behavioral Finance Goodness" Connecting Money to Purpose And again, check out The Five Facets of Happiness, by Martin Seligman

Series Part 1, The Pursuit of Happiness Part 2, The Pursuit of Happiness Part 3, The Pursuit of Happiness On Twitter @DanielCrosby @Ray_anne @HRLatte and @intrepid_NOW

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Part 2: Guest Dr. Daniel Crosby in a new #KeyPointPodcast series discusses truths behind individual happiness

HR Latte, episode 111

Series: The Pursuit of Happiness

In a follow up to his post, "Can Money Buy Happiness? Sort of." Dr. Daniel Crosby, Ph.D. explores the ideas of how we pursue, find, and hang on to happiness. And, interestingly enough, money can be a factor. In this series, Dr. Crosby and Rayanne will break down how genetics can impact this individual pursuit.

Dr. Crosby is the author of The Laws of Wealth: Psychology and the Secret to Investing Success, additionally, he is the founder of Nocturne Capitol, an investment management firm whose approach is rooted in the science of behavioral finance.

Join us in this series, as we look beyond what we've always thought about the truth of happiness. Rayanne published, The Pursuit of Happiness: Like a room Without a Roof, which ties in nicely with this series. Discussion Points for this episode, Part 2:

Money does not directly connect to "meaning" "What is the meaning of life?" You can only answer for yourself Looking beyond DNA Can we blame capitalism for the "lack of happiness"? The Scientific Approach to Real Joy The Five Facets of Happiness, by Martin Seligman

Series Part 1, The Pursuit of Happiness Part 2, The Pursuit of Happiness Part 3, The Pursuit of Happiness

On Twitter

@DanielCrosby @Ray_anne @HRLatte and @intrepid_NOW

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Stacey Harris, VP of Research and Analytics at Sierra-Cedar Stops by HR Latte

HR Latte, episode 110

Stacey Harris, VP of Research & Analytics at Sierra Cedar shares the news and expectations for the latest HR Systems Survey - closes June 30!

Check out the Sierra-Cedar 2017–2018 HR Systems Survey, 20th Annual Edition. We'd love to have you support this research effort. All responses are anonymous and kept strictly confidential. They only use your information in the aggregate. Your privacy is strictly maintained.

"Research has to have a story behind it."- Stacey Harris

Stacey joins Rayanne to discuss these points:

History of the Survey - 20 years strong now! Most significant finding from last year's results Expectations for this year What to watch for: Personalization!

Take the survey here.

"The secret sauce? I've worked in research for along-time now. Most of the time, research is great, but it doesn't always reach a large audience. I think our secret is longevity, therefore, we are trusted and we don't sell the research - this is not a line-item for Sierra-Cedar. The focus is to make this a service to the industry."

To learn more about Sierra-Cedar and their offerings, visit their website and follow their social channels.

You can connect with Stacey Harris here on LinkedIn. On Twitter @StaceyHarrisHR @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

HR Latte Hits the Road to Catch HR.com on the Road [14 min]

HR Latte, episode 109

Deb McGrath, Owner/Entrepreneur - HR.com HR.com is the largest online destination for HR professionals, we focus on making HR Executives Smarter by 1) Connecting 1M plus HR executives with collaboration, training, certification , community, social, and best practices 2) Certification and Training programs supporting HRCI & SHRM 3) Our educational events - over 4000 webcasts, 80 virtual events and LEAD the world's largest leadership events focused on inspiring the world. 4) "Ask the Expert" Services and our e-mentoring solution

Deb joins Rayanne during the middle of the HR.com Bus road trip for a lovely Laguna Beach sunset - they kicked off the 5-week HR.com road trip on May 21st - in prep for the year-long road trip in 2018. Learning the tricks to a successful road trip and spotlight HR professionals around North America.

"We are really trying to help the average HR person get smarter. We are building a large repository of content -with over 4000 courses. The HR process has become so complicated, we are building courses and materials to help." - Deb McGrath, Owner - HR.com

To learn more about HR.com, visit their website and follow their social channels. What you will learn:

What does HR.com think about the push toward A.I? Bringing Humanity back to HR The Re-Branding of HR.com Helping HR get smarter HR Tech World Congress Great Swag - Snarky HR Stickers! Prepping for the 2018 year-long road trip

You can connect with Deb McGrath on LinkedIn and email her at: dmcgrath@hr.com On Twitter @dmcgrath @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

HR Latte guest Dan White, President of Workforce Solutions at AMN Healthcare, part 3

Series: Healthcare HR in Crisis

HR Latte, episode 108

Dan White, President of Workforce Solutions at AMN Healthcare is an Expert in Workforce Management, including Recruitment Process Outsourcing (RPO), Vendor Managed Services (VMS) and Managed Service Provider (MSP). Dan is known to drive improved business outcomes through innovative solutions which specifically address the workforce.

Dan joins Rayanne as they continue a three-part series on the challenges facing Healthcare HR today by addressing staffing shortages and the issues around that!

"Healthcare HR has been in crisis mode. This is nothing new to them." - Dan White, President of Workforce Solutions at AMN Healthcare

To learn more how AMN Healthcare can assist you with the Healthcare HR and Recruiting challenges you might be facing, visit AMN Healthcare Workforce Solutions. What you will learn:

Evidenced-based decision making should extend beyond the services provided Advice for working with third-party solutions Success stories Traits of a Successful Healthcare HR Professionals Can these traits be developed? (resources) The Best Relationship Produce the Best Outcomes Partnering with your vendor partners the best way possible The Protected Pool of 3 Million Nurses in the US "Ownership" of staff - no such thing! Sourcing, Recruiting, Talent Management ASHHRA, Podcasts, HR Today Forum, HR.com Patient Care to Talent Care - white paper for our listeners

Healthcare HR on HR Latte series Part 1, Healthcare HR in Crisis Part 2, Addressing the Ongoing Staffing Shortage Part 3, In Crisis Mode

You can connect with Dan White LinkedIn here and email him at: Dan.White@amnhealthcare.com On Twitter @DanWhite_WFM @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

HR Latte guest Dan White, President of Workforce Solutions at AMN Healthcare, part 2

Series: Healthcare HR in Crisis

HR Latte, episode 107

Dan White, President of Workforce Solutions at AMN Healthcare is an Expert in Workforce Management, including Recruitment Process Outsourcing (RPO), Vendor Managed Services (VMS) and Managed Service Provider (MSP). Dan is known to drive improved business outcomes through innovative solutions which specifically address the workforce.

Dan joins Rayanne as they continue a three-part series on the challenges facing Healthcare HR today by addressing staffing shortages and the issues around that!

"The talent shortage isn't going to go away any time soon, but just like any other industry, healthcare can look to leverage partners to assist with systems and best practices to attract the kind of people you need.." - Dan White, President of Workforce Solutions at AMN Healthcare

To learn more how AMN Healthcare can assist you with the Healthcare HR and Recruiting challenges you might be facing, visit AMN Healthcare Workforce Solutions. What you will learn:

Ongoing Nursing Shortage: Supply - Demand Demand is driven by the aging population Demand is driven by Stronger Economy Supply is driven by an Aging Workforce and a shift in healthcare job mix Attracting a Qualified Workforce for clinical and non-clinical positions Using the same predictors as similar industries, like hospitality, to rethink efficiency Regional considerations and spikes in seasonality demands Retail, School, Home Health - Areas where healthcare locations are growing Is there a long-term solution to ease staffing solutions? Communicating with talent the way they prefer Listening to and heeding the advice of Experts Patient Care to Talent Care - white paper for our listeners

Healthcare HR on HR Latte series Part 1, Healthcare HR in Crisis Part 2, Addressing the Ongoing Staffing Shortage Part 3, In Crisis Mode

You can connect with Dan White LinkedIn here. On Twitter @DanWhite_WFM @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Guest Ron Wiens returns to HR Latte for this final episode to share his expertise in Cultural Change

Series: Building Organizations that Leap Tall Buildings in a Single Bound, Part 4

HR Latte, episode 106

Ron Wiens, Speaker, Author, and Advisor on Cultural Change, introduces several concepts from his book, "Building Organizations that Leap Tall Buildings in Single Bound."

Ron joins Rayanne again to continue the conversation in Episode 4 of a four-part series to talk about how to get your employees, teams, or organizations to work together for the good of the whole with a focus on Corporate Intelligence.

"How people work together, how they interact, goes to the heart of what organizational culture is all about. Culture, a culture that facilitates the ongoing creation of new knowledge, a culture that gets people building and creating together, has become today's competitive advantage." - Ron Wiens

Ron is happy to share everything he knows -- you can visit his website to learn more and download his whitepapers, with no commitment or email required. What you will learn in this final episode:

How Corporate Intelligence impacts Company Culture Corporate Intelligence is about connecting people to their common future If Culture is about the "bottom line" - do not expect to retain your most talented people If you want to retain this talent, you have to establish cause - a common cause The Joy of Leadership in taking your life's mission around the organization's mission Organizational goals and strategies need to be selected wisely. The Six-Week Rule: the Life of a Vision Most Organizations are incandescent - with light going everywhere with no true alignment. The Five Levels of Corporate Intelligence Creating Common Cause for the Whole

Series: Build Organizations that Leap Tall Buildings in a Single Bound Part 1: Introducing Ron Wiens, Cultural Change Expert Part 2: Emotional Intelligence Part 3: Relationship Intelligence Part 4: Corporate Intelligence

The first 3 people to tweet @HRLatte with your favorite part of this series will receive a free copy of Ron's book, Building Organizations that Leap tall Buildings in a Single Bound.

You can contact Ron Wiens via email at ron@ronwiens.com On Twitter @Ron_Wiens @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Joined in studio today by Rick Wong, Founder and CEO of The Five Abilities LLC, and author of Winning Lifelong Customers with The Five Abilities.

Discussion guide from our conversation with Rick Wong:

The Five Abilities that people instinctively look for from the people they choose to do business with. a. Visability b. Credability c. Viability d. Capability e. Reliability
Worse than not winning business is winning the wrong business. Don’t do that.
How to nail the personal motivations of the people making key decisions.
Creating a ‘suspicion-of-value’ in the mind of customers such that they ask to know more. The new value prop.
The best time to sell is when they’re not buying. Be in first place before the competition starts.

Find Rick Wong's book here:

About Rick Wong:

Rick is the creator of The Five Abilities® sales methodology and is the CEO/Founder of The Five Abilities LLC. Rick has spent more than 35 years growing revenue for Fortune 100 companies as an employee, partner, and seller. He held posts at American Bank Stationery, Hewlett-Packard, and Microsoft, and exited as VP Global Device Partners, in Microsoft’s OEM Division. He spent a decade in global leadership roles including three years as VP Asia and four years as VP Global Device Partners, for Microsoft’s OEM Division. His teams drove design wins along with global sales and marketing, with Asian device manufacturers.

He has also had success in his own entrepreneurial pursuits ranging from co-owning a franchise to launching his own music production company which resulted in national press, sales, and radio play, of children’s music that he composed and performed. He used the music to raise funds for Children’s oriented non-profits in the Seattle area.

As a successful salesperson, sales manager, marketer, corporate executive, and entrepreneur, Rick learned from his own experiences and from the incredibly successful business leaders with whom he’s been blessed to work. He has documented his learnings about successful selling in his book, Winning Lifelong Customers with The Five Abilities®, which will launch on January 18, 2017.

Rick also serves as an advisor to the CEO/Founder of Simplicity Consulting, a marketing consulting firm that has been named to the Inc 5000, five years in a row. He also serves on the Board of Directors for Vision House, a Christian non-profit company that serves homeless custodial parents with children in King County, Washington.

In his spare time, Rick enjoys music, both listening and playing. He enjoys reading and watching sports of all types. He personally enjoys fly-fishing, cycling, and hiking. He’s been married to his best friend since 1981. Their son works in the high-end restaurant industry in NYC and has entrepreneurial ventures of his own. Their daughter works at Amazon in their digital media business.

Rick has a BS in Business & Food Science from Oregon State University along with an MBA from the University of Washington’s Foster School of Business.

Joined in studio with my New Business Mindset co-host Gareth Young and our guest, entrepreneur Jay Bailey.

Some key takeaways from our conversation with Jay Bailey:

"Build a staircase. Make that your life's purpose. Because long after you are gone, people can still climb up."
"Build as you climb."
"Find the balance between heart and head."
"A lack of "exposure" is a cause for poverty and low self-esteem."
"PhDs are good, but PhDOs are better."
The how and why of developing your mantra.
"What are you passionate about?" And what to do if you don't have an answer.
"Get into your zone, that state of higher consciousness. When you find your passion, you long to get into that state. And that's when life becomes powerful."
"Finding your true, authentic swing."
Importance of slowing down. And by doing so, it becomes easier to identify the proper path.
People love to watch those in the zone, those with a true, authentic swing. Communities can be built around such people. But humanity also presents itself when someone like that fails. It humanizes them, and we then bond together to lift everyone up.

This interview was originally published at GarethJYoung.com's New Business Mindset, a show produced by intrepid.MEDIA.

Welcome to Episode Seven of The Realities of Leadership: The Leadership Journey Never Ends!

Discussion guide from The Realities of Leadership, Episode Seven:

Today's leaders MUST be lifetime learners (open, vulnerable, curious, growth mindset). It's very exciting to work FOR a lifetime learner.
Lifetime leaders always think their best leadership day is...tomorrow!
The leadership journey never ends, but it does change and evolve over time.
What do you say to the leader who claims not to have time for this continuous learning?
Leaders want to be scanning the environment to look for new things to learn, try, and integrate. We expect them to be current on trends, new technologies, new ideas, etc.
Risk-taking and affecting change never end of the modern business leader.
Throughout this entire series and all five seasons, we've talked about having to be a consciously competent leader. You might achieve that, but you can also lose that distinction if you don't do the work.
What happens if you are an overzealous leader?
If you acknowledge that the leadership journey never ends, how do you keep it going? a. Be in a constant state of anticipation. b. Always be in a state of creation. c. Keep facilitation moving forward.
The constant work of maintaining credibility and trust.
Are you mentoring? Are you teaching? Are you volunteering?
How do you encourage the whole of your leadership team to become lifetime learners?

Click here to listen to all of Season Five!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom.

This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

HR Latte guest Dan White, President of Workforce Solutions at AMN Healthcare, episode 1

Series: Healthcare HR in Crisis

HR Latte, episode 105

Dan White, President of Workforce Solutions at AMN Healthcare is an Expert in Workforce Management, including Recruitment Process Outsourcing (RPO), Vendor Managed Services (VMS) and Managed Service Provider (MSP). Dan is known to drive improved business outcomes through innovative solutions which specifically address the workforce.

Dan joins Rayanne for this three-part series on the challenges facing Healthcare HR today by addressing staffing shortages and the issues around that!

"The three most important things that impact Healthcare HR today: we've had a stronger/better economy for some time - so more spending, the healthcare clinical workforce is aging, and the population, in general, is aging with more healthcare requirements." - Dan White, President of Workforce Solutions at AMN Healthcare

To learn more how AMN Healthcare can assist you with the Healthcare HR and Recruiting challenges you might be facing, visit AMN Healthcare Workforce Solutions. What you will learn:

RPOs and MSPs and their benefit to Healthcare HR RPO - people, process excellence, best in class tech eco-system, and measurement of excellence MSP = Managed Service Provider/Program brings contingent workforce to the table Three Staff Buckets in Healthcare: Core Staff, Contingent Staff, & Float Pool ACA and ACHA: regulations, changes in tech, compliance - how HR can stay out of crisis mode or are we already in crisis mode? Will the staffing shortage be ending anytime soon? How technology can assist Healthcare HR The three Cs offered by Managed Service Program: Cost Reduction, Compliance, and Control Patient Care to Talent Care - white paper for the listeners

Healthcare HR on HR Latte series Part 1, Healthcare HR in Crisis Part 2, Addressing the Ongoing Staffing Shortage Part 3, In Crisis Mode

You can connect with Dan White LinkedIn here and email him at: Dan.White@amnhealthcare.com. On Twitter @DanWhite_WFM @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Guest Ron Wiens returns to HR Latte for 2 more episodes to share his expertise in Cultural Change

Series: Building Organizations that Leap Tall Buildings in a Single Bound, Part 3

HR Latte, episode 104

Ron Wiens, Speaker, Author, and Advisor on Cultural Change, introduces several concepts from his book, "Building Organizations that Leap Tall Buildings in Single Bound."

Ron joins Rayanne again to continue the conversation in Episode 3 of a four-part series to talk about how to get your employees, teams, or organizations to work together for the good of the whole with a focus on Relationship Intelligence.

"How people work together, how they interact, goes to the heart of what organizational culture is all about. Culture, a culture that facilitates the ongoing creation of new knowledge, a culture that gets people building and creating together, has become today's competitive advantage." - Ron Wiens

Ron is happy to share everything he knows -- you can visit his website to learn more and download his whitepapers, with no commitment or email required. What you will learn:

Understanding the value of relationships, how to build & maintain them, and why it's important How relationships with others can change the culture at work Creating "new" business value constantly through relationships Is building work relationships a waste of time? What does it look to have an effective relationship at work? "I care about your success" - "I care about the success of the whole" The increase of productivity when the Joy of Work is introduced at an organization Do performance evaluations have an impact on teamwork? How "frank" talk improves communication that leads to trust and System Awareness Forward: Creating Common Cause

Series: Build Organizations that Leap Tall Buildings in a Single Bound Part 1: Introducing Ron Wiens, Cultural Change Expert Part 2: Emotional Intelligence Part 3: Relationship Intelligence Part 4: Corporate Intelligence

The first 3 people to tweet @HRLatte with your favorite part of this series will receive a free copy of Ron's book, Building Organizations that Leap tall Buildings in a Single Bound.

You can contact Ron Wiens via email at ron@ronwiens.com On Twitter @Ron_Wiens @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Guest Ron Wiens returns to HR Latte for 3 more episodes to share his expertise in Cultural Change

Series: Building Organizations that Leap Tall Buildings in a Single Bound, Part 2

HR Latte, episode 103

Ron Wiens, Speaker, Author, and Advisor on Cultural Change, introduces several concepts from his book, "Building Organizations that Leap Tall Buildings in Single Bound."

Ron joins Rayanne again to continue the conversation in Episode 2 of a four-part series to talk about how to get your employees, teams, or organizations to work together for the good of the whole with a focus on Emotional Intelligence.

"How people work together, how they interact, goes to the heart of what organizational culture is all about. Culture, a culture that facilitates the ongoing creation of new knowledge, a culture that gets people building and creating together, has become today's competitive advantage." - Ron Wiens

Ron is happy to share everything he knows -- you can visit his website to learn more and download his whitepapers, with no commitment or email required. What you will learn:

What are emotions and how do they impact our work? Learn to be curious and aware of your emotions and their impact on you and others Organizations tend to ignore emotions when they could be using them to better serve the company Emotions are there to protect and serve individuals and the organizations where they work Emotional Intelligence is important to the Knowledge Era and the constant change found in business today Emotions tell us about something that happened in the past Emotional Intelligence brings you the Freedom of Awareness The Importance of Self-Talk

Series: Build Organizations that Leap Tall Buildings in a Single Bound Part 1: Introducing Ron Wiens, Cultural Change Expert Part 2: Emotional Intelligence Part 3: Relationship Intelligence Part 4: Corporate Intelligence

The first person to tweet @HRLatte with your favorite part of this episode about Emotional Intelligence will receive a free copy of Ron's book, Building Organizations that Leap tall Buildings in a Single Bound.

You can contact Ron Wiens via email at ron@ronwiens.com On Twitter @Ron_Wiens @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Guest Ron Wiens joins Rayanne for 4 episodes to share his expertise in Cultural Change

Series: Building Organizations that Leap Tall Buildings in a Single Bound, Part 1

HR Latte, episode 102

Ron Wiens, Speaker, Author, and Advisor on Cultural Change, introduces several concepts from his book, "Building Organizations that Leap Tall Buildings in Single Bound."

Ron joins Rayanne in this first episode of a four-part series to talk about how to get your employees, teams, or organizations to work together for the good of the whole.

"How people work together, how they interact, goes to the heart of what organizational culture is all about. Culture, a culture that facilitates the ongoing creation of new knowledge, a culture that gets people building and creating together, has become today's competitive advantage." - Ron Wiens

Ron is happy to share everything he knows -- you can visit his website to learn more and download his whitepapers, with no commitment or email required. What you will learn:

What are Emotional, Relationship, and Corporate Intelligence? How to get your people working together for the good of the whole How to build a work environment that maximizes a person's desire to contribute How to enrich your employees and your bottom line through the joy of work What is the Knowledge Economy?

Series: Build Organizations that Leap Tall Buildings in a Single Bound Part 1: Introducing Ron Wiens, Cultural Change Expert Part 2: Emotional Intelligence Part 3: Relationship Intelligence Part 4: Corporate Intelligence

You can contact Ron Wiens via email at ron@ronwiens.com On Twitter @Ron_Wiens @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Welcome to Episode Six of The Realities of Leadership: People Will Leave You For Good And Bad Reasons.

Discussion guide from The Realities of Leadership, Episode Six:

The modern business leader needs to be VERY focused on talent, and many are not. In fact, the leader needs discipline, philosophy, and practices around their talent approach.
HR plays an important role in talent yes, but the leader (CEO, GM) now have to play a much more engaged role with talent management.
"Hire for cultural fit, and train for technical skills."
Leaders ALWAYS have to be looking for talent, both formally and informally.
It's more than a matter of putting out a job description. You need to search for personality, skills, and behaviors as well.
Today's reality for all leaders is that they have to take risks with talent, and make bold moves.
People will leave your organization for bad reasons: a. Leaders push them into roles they are not comfortable in. b. Leaders do not advocate on the behalf of their talent, putting them into positions where they can thrive. c. Leaders are not developing the talent for success in the future.
How will talent leave you? Emotionally (become disengaged in the office)? Or physically?
Steps to become a better advocate for your talent: a. Get to know them. b. Learn their career aspirations. c. Learn where their gaps are. d. Stretch them. e. Give them visibility to showcase emerging skills.
But, a very powerful way to advocate for talent is sometimes to encourage them to pursue an opportunity/challenge outside of the organization...one that you just cannot provide.
Think of the benefits this brings to the organization: trust, safe environment, loyalty, talent knows you have their best interests at heart, and very likely, the talent will be in a position to return to the organization down the road.
"You want to encourage ambition, and let people develop as fully as they can."
If an employee leaves you emotionally, meaning they have mentally checked out and no longer really care about their work or the organization, how do you turn that around?
Talent will leave an organization if they sense leadership isn't doing their job. And if talent suggests they are leaving simply for a larger paycheck, that is generally a sign that something else is wrong.
The final reality to understand here is that in the modern business world, talent moves around. People will leave your organization. Just be certain they leave for good reasons. And recognize that if they are leaving for bad reasons, those are opportunities you can fix.

Click here to listen to all of Season Five!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Le...

Welcome to Episode Five of The Realities of Leadership: Some Work Can Only Be Done By YOU (And Your Leadership Team)!

Discussion guide from The Realities of Leadership, Episode Five:

"The strategy of hope." A common problem, pushing off challenges and struggles to others, hoping the problems go away. The avoidance of conflict...
Leaders HAVE to make tough choices.
The most important choice a leader makes is putting in the right (or wrong) leaders around them.
If you are not prepared to make the tough calls, you are not ready to be a leader.
If you believe everything is important, then nothing is important, and you aren't leading. Prioritization is a key responsibility of leaders.
Key to set the expectations of your people, and to determine role clarity.
As a leader, there are times you will be unpopular. This is a reality of leadership.
"You have to explain your choices."
Some of the work only a leader can do: a. Putting the right talent around you. b. Managing your resources. c. Establishing expectations for behavior. d. Coach for performance. e. Communication (communicate beyond what you think is logical).
A leader has to have the patience to communicate a message again and again and again, until it sticks. Most do not have that patience.
The leader must communicate the following: Where were we, where are we now, and where are we going? This is how the leader controls the narrative.
VOID: What happens when you do NOT do the work that only you as a leader should do. You create voids that cannot be filled by others.

Click here to listen to all of Season Five!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom.

This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

Joined in studio today by Felena Hanson, founder of Hera Hub, and author of Flight Club - Rebel, Reinvent, and Thive: How To Launch Your Dream Business.

Discussion guide from today's conversation with Felena Hanson:

What it means to “lean out” and why women need to do it.
How to shift your mindset from playing it safe to taking the leap.
How to make the transition from fear to future.
The benefits of a co-working space over working from home.
How to discover your life’s purpose, and use it to start a passion-based business.
Servant leadership: How the lens of service changed her leadership style for the better.
Her unique entrepreneurial journey to founding Hera Hub.

Find Felena Hanson's book here:

About Felena Hanson:

Felena is a long-time entrepreneur and marketing maven. Her latest venture, Hera Hub, is a spa-inspired shared workspace and community for female entrepreneurs. Hera Hub members have access to a professional space to meet with clients and to connect and collaborate with like-minded business owners, thus giving them the support they need to be prosperous. The business supports hundreds of freelancers, entrepreneurs, and nonprofits in over 16 industry segments.

Felena and Hera Hub have been featured in Inc. Magazine, BBC News, Forbes, and The New York Times. After building three successful locations, she is now expanding across the United States via a licensing model. Her goal is to support over 20,000 women in the launch and growth of their business by 2020.

Welcome to Episode Four of The Realities of Leadership: Are You Enlightened Enough To Lead Today?

Discussion guide from The Realities of Leadership, Episode Four:

Do modern leaders know what really matters today? "As a leader, am I created an culture that my people want to experience?"
"Enlightened leaders are connected leaders...they are engaged participants."
A leader's personal speed vs. the modern speed of business!
Are modern leaders embracing the new challenges (and opportunities) to leading today?
Leaders that are NOT enlightened to these issues are at risk...or whom don't like the democratized workplace.
The emotional intelligence side of leadership, and the personal side, is an important stretch for leaders as well...
What are your team's expectations of you? Do you know? Do you care about their career progression?
"We no longer have a war on talent. We now have a puzzle..." What does talent, work ethic, and performance really look like?
One of the reasons people leave a job is only because they are working for an unenlightened leader...
How do you know that you are NOT an enlightened leader? Obviously, if you are not seeking (or getting) feedback, you are not enlightened...

Click here to listen to all of Season Five!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom.

This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

Joined in studio today by Rich Allen, author of The Ultimate Business Tune Up: A Simple Yet Powerful Business Model That Will Transform the Lives of Small Business Owners. Learn more about Rich Allen here.

Discussion guide from our conversation with Rich Allen:

Why most small business people operate without an effective strategic plan.
To understand how to run a successful small business, you need a fundamental underlying model: THAT OF A BICYCLE!
The MODEL: Handlebars: Vision Frame: Business structure and strength Front Wheel: Marketing and sales strategies Back Wheel: Delivering for your customers Brakes and Monitor: The financial numbers, KPIs Seat: Your people/HR

Find Rich Allen's book here:

About Rich Allen:

Rich is a visionary business advisor who brings big-picture wisdom to small business owners and helps them find a unique place in the market. Combining his passion for small enterprise with experience as a senior executive, he hosts a weekly radio show, the “Ultimate Business Tune Up.” His new book is The Ultimate Business Tune Up: A Simple Yet Powerful Business Model That Will Transform the Lives of Small Business Owners.

Joined on the show today by Gregg Thompson, president of Bluepoint Leadership Development, and author of The Master Coach: Leading with Character, Building Connections, and Engaging in Extraordinary Conversations.

Discussion guide from our conversation with Gregg Thompson:

How leadership differs from coaching — and why master coaching is a key component of true leadership.
The 3 core dimensions of coaching: character, connection, and conversation.
The qualities of great coaches.
Steps leaders can take to build a coaching culture in their organizations.
Signs of coaching success.
Think > Act > Interact
We also discuss how people can be more receptive to coaching!

About Gregg Thompson:

Gregg is the author of THE MASTER COACH: Leading with Character, Building Connections, and Engaging in Extraordinary Conversations. He is President of Bluepoint Leadership Development, recognized as one of the finest providers of coach training programs in the world.

Find Gregg Thompson's book here:

Welcome to Episode Three of The Realities of Leadership: Your Fingerprints Are On Everything!

Discussion guide from The Realities of Leadership, Episode Three:

"Whatever has happened, whatever is showing up in your organization, as the leader, YOU HAVE CREATED IT." Directly, or indirectly. Through actions, or inaction.
You have an affect on the organization that you probably don't even realize...
Leaders are COMPLETELY visible in the space. But, be aware of the blind spots!
Knowing this, you will see and observe the impact you are having. From here, you can learn and make adjustments.
You might be directly responsible, but you might be tolerating a negative behavior. And you should be called out on that. You are meant to make change, but you cannot tolerate behaviors that are holding back that change.
How to leave the right fingerprints. "You cannot solve a problem you cannot see." You do this by seeking feedback! Good leaders do not want to be the smartest person in the room - they want the smart people to provide the leader the key insights
Be careful when, as a leader, you "think" you are doing the right things. You need feedback to confirm this.
Seeking feedback is NOT a sign of weakness. And when you take feedback and take meaningful action, it does strengthen you as a leader, but also powers the confidence (and performance) of the team.

Click here to listen to all of Season Five!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom.

This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

Welcome to Episode Two of The Realities of Leadership: Leadership Is A Skilled Profession!

Discussion guide from The Realities of Leadership, Episode Two:

Foundational first is to understand the "principles" of leadership. a. Leadership can be learned. b. Leadership is emotional. c. This is a service business.
"The modern leader has to be emotionally-connected to people." The two currencies of leadership: communication and relationships.
Fundamental models of leadership.
The importance of temperament. Do you have the self-management to make these adjustments? Do you have the emotional intelligence to deal with negative situations, and play the long game?
"People and organizations deserve great leaders."
The distinction between motivation and inspiration, and why a leader needs to understand that (they need to provide an environment that inspires). "Do they know what motivates their employees?"
Quick reminder: Remember, you are a leader in service of others.
Truly understanding the motivations of your team/employees really simplifies the role of a leader.
Yes, one of the realities of leadership is to talk to your people, and begin to really understand who they are and what motivates them. This is a skill you can develop!
Get over the supposed fantasies of leadership (fame and fortune). You have to develop skills and do the work.
What is the required mindset of a leader (growth mindset). They need to be learners and open to feedback. You are going to make mistakes and you have to be committed to get better at the practice of leadership.

Click here to listen to all of Season Five!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom.

This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

Joined in studio today by Bob Glazer, Founder and Managing Director of Acceleration Parters, Founder and Chairman of BrandCycle, and author of Performance Partnerships: The Checkered Past, Changing Present and Exciting Future of Affiliate Marketing.

Discussion guide from our conversation with Bob Glazer:

A brief history of affiliate marketing: from the “wild west” inception of the industry to where we are today and how we got there.
His predictions for the future of affiliate marketing: what can we expect in the next 10 years?
Performance Partnerships™: what this is and how it differs from traditional affiliate marketing.
The critical rise and importance of the demand for transparency between brands and their affiliates.
The “Uberization” of marketing: what this means and what we can learn from brands like Uber and Airbnb, who are setting up their own in-house marketplaces for marketing partners.
The Fake News epidemic: an inside look at this “underbelly” of affiliate marketing and what marketing leaders need to know to make sure they aren’t hurting their brand’s reputation.

About Bob Glazer:

Robert Glazer is the founder and Managing Director of Acceleration Partners, and the founder and Chairman of BrandCycle. He is a serial entrepreneur with an exceptional track record and passion for growing revenue and profits for B2C-based companies. In demand by top brands and investment firms, he has extensive experience in the consumer, e-commerce, retail, online marketing, and ad-tech industries—partnering with brands such as adidas, ModCloth, Reebok, Target, Tiny Prints, Gymboree, eBay and Warby Parker.

Glazer is a regular contributor to numerous outlets, writing about performance marketing, strategy, and culture. He is the recipient of the Boston Business Journal “40 under 40” award, a two time SmartCEO Boston Future 50 award winner, and a finalist for the E&Y Entrepreneur of the Year in New England, among other accolades. A sought-after speaker, Glazer presents to global audiences, and serves as an advisor to high-growth businesses.

Glazer strongly believes in giving back. He serves on the Board of Directors for BUILD Boston, is a global leader in Entrepreneur's Organization (EO) and founded The Fifth Night charitable event (www.fifthnight.org). He’s previously served on the boards of the Performance Marketing Association and Big Brothers Big Sisters of Mass Bay, and participated in the annual Rodman Ride for Kids for a dozen years, raising almost $100,000 for charity.

Welcome to Episode One of The Realities of Leadership: The Introduction to the new series, The Realities of Leadership!

Discussion guide from The Realities of Leadership, Episode One:

You can never forget that leadership is a skilled profession, and you must develop those skills. But when you marry those skills to understanding the realities of leadership, this is where the rubber hits the road.
"It's not just about fame, money, and power anymore."
Leadership is a practice, and without the practice, the work, and putting in the time, you will never develop the skills. They do not magically appear with the position.
Old-school leadership (me) vs. contemporary leadership (others).
The right mindset is critical when it comes to dealing with the realities of leadership. They have to balance being the optimist and the force for long-term positive thinking with the realities that bad stuff is going to happen.
The six realities of leadership: a. Leadership is a skilled profession. b. Your fingerprints are on everything. c. Are you enlightened enough to lead today? d. There is some work that can ONLY be done by you and your leadership team. e. Your people (talent) will leave you for good and bad reasons. f. Your leadership journey never ends (for the really great leaders).

Click here to listen to all of Season Five!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom.

This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

Joined on the show today by Peter Sheahan, Founder + Group CEO of the Karrikins Group, and author of Matter: Move Beyond The Competition, Create More Value, And Become The Obvious Choice.

Discussion guide from our conversation with Peter Sheaham:

What it means to be a company that matters.
We need people "vested in their success."
How does Matter help readers respond to changes and disruption in their industry?
What are some ways you can handle the digital disruption and prepare for future growth?
How do you reorient organizations in the direction of the highest-valued contributions for their marketplace?
Value is a popular buzzword these days. What is your definition of value?
Describe the "edge of disruption" as defined in Matter.
Define "answer the call" as it is referenced in the book.

Find Peter Sheahan's book here:

About Peter Sheahan:

Peter is known internationally for his innovative business thinking and thought leadership. With staff in more than 23 cities across 7 countries, he knows firsthand the challenges of growing a business in these rapidly-changing times.

Peter has advised leaders from companies as diverse as Apple, Goldman Sachs, Microsoft, Hyundai, IBM, Pfizer, Wells Fargo, and Cardinal Health. He is the author of 7 books, including Flip, Generation Y, Making it Happen, and most recently-released, Matter: Move Beyond the Competition, Create More Value, and Become the Obvious Choice.

Peter has delivered more than 2,500 presentations to over 500,000 people in 20 different countries. He has been named one of the 25 most influential speakers in the world by the National Speakers Association and is the youngest person ever to be inducted into their industry Hall of Fame.

Joined in studio by Peggy Caruso, an executive personal development coach, entrepreneur, and author of Revolutionize Your Corporate Life: A Simple Guide To Leadership, Balance, And Success In Your Business. Learn more about Peggy here!

Discussion guide from our conversation with Peggy Caruso:

How do we manage time and stress and how they are so interconnected to success and happiness in business and life.
How do we identify the saboteurs/habits that limit us from reaching our desired outcome?
What are the keys to unlocking creativity and success in your team - leading by example
What are the benefits of meditation, relaxation techniques and zero gravity sensory deprivation and how do they assist in business?

Find Peggy Caruso's latest book here:

About Peggy Caruso:

Peggy is the Owner of Life Coaching and Beyond, LLC. She is a Certified Executive & Personal Development Coach, Advanced Relaxation Therapist, NLP (Neuro Linguistics Programming) Master Practitioner, author and 8-time entrepreneur with 24 years experience. Her ‘Revolutionize’ series has been approved as a registered trademark and inclusive of that is her latest release Revolutionize Your Corporate Life and are her previous books, Revolutionize Your Life and Revolutionize Your Child’s Life. Throughout her professional career, she has helped not only countless professionals but numerous children rid themselves of depression, ADD, and ADHD medication.

Joined in studio today by Charles Hanna, author of Higher: Awaken to a More Fulfilling Life. Learn more about Charles Hanna here.

Discussion guide from our conversation with Charles Hanna:

Self-centered vs. "taking care of the self."
Science of the mind.
Change something in your essence.
What actually is Perception Disorder?
Signs you are suffering from Perception Disorder.
Do we all suffer from Perception Disorder in our lives?
The steps to overcome Perception Disorder.
How to reach a higher state: higher perspective, higher power, and a higher purpose!
Charles shares his personal journey through addiction, recovery, and his own battle with Perception Disorder.

Find Charles Hanna's book here:

About Charles Hanna:

Charles is the Chairman, CEO, and founder of a third-party technology provider that he began in a basement in 1979 and built into a leading service consolidation company with offices across Canada. A devoted father of three children, Hanna is involved with a range of charities, including organizations that help with cancer treatment, Canadian artists, and displaced and handicapped people. He has a particular soft spot for children and animals, and contributes his personal time in various ways to youth shelter homes and animal shelter groups. He divides his time between Toronto and Los Angeles.

Joined in studio today by Dan Manginelli, the founder/owner of The Manginelli Group, and author of Shake It Up: Big Dreams And Bold Choices On The Road To Success.

Discussion guide from our conversation with Dan Manginelli:

Change leads to stress and uncertainty.
Change happens to us, instead of us actually MAKING change happen.
"Built through adversity."
Dan says that "success requires having a defined purpose and measurable benchmarks." Why?
For those wanting to start a business or launch a new career, the idea can be scary. What are some of your key tips for getting the process of started to shaking things up up in your life?
Anyone is certain to face many challenges when making a big change in their lives. What's your advice for remaining calm and maintaining your focus?
Many people lack the confidence to shake up their lives. What is the truth about setbacks and luck when we try to become more successful?

Find Dan Manginelli's book here:

About Dan Manginelli:

Author of the books, Shake It Up: Bold Dreams and Big Choices on Your Road to Success and Wake Up: Jump Start the Life You Always Had in Mind. Dan is the founder/owner of the Manginelli Group, and coaches and mentors thousands of sales people, all over the country. As a speaker, he is sought after by many high-ranking companies to help their employees perform at new levels in all aspects of their lives. Dan has an ability to get people to do what they don’t want to do in order to help them accomplish their dreams. Dan’s positive approach to all situations inspires all to perform to higher levels in life. Always Enlightening people that no matter what you do, there is always a fun way to do it.

Col. Lee Ellis has been on this show before, but now he joins Gareth and I on A New Business Mindset, and shares his thoughts on meaning, purpose, and leadership. You can learn more about Col. Ellis here.

Leon F. "Lee" Ellis is a retired United States Air Force Colonel, award-winning author, speaker, and consultant. He was a long-time POW during the Vietnam War.

Brief discussion guide:

There is no freedom without sacrifice (quoting from “The Lord of the Rings”) or honor without courage. We need to take on our full responsibility if we are to fully live our lives and become all we can be;
Leadership must begin with self-awareness. You must first know who you are and be willing to be vulnerable and authentic;
You can have everything taken away, but if you know who you are and hold true to your values and your self, you will retain all that matters and all that you need.

This interview was first published on Gareth Young's A New Business Mindset.

Joined in studio by Jeb Blount, speaker, CEO of Sales Gravy, and author of many books including Sales EQ: How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal!

Discussion guide from our conversation with Jeb Blount:

Understanding the new psychology of selling.
Buyers now have more power - and why this matters to you, the salesman.
What is emotional intelligence?
Successful salesmen have learned how to leverage this new psychology of selling, Sales EQ (emotional intelligence).
Top earners are aware that the experience of buying from them is far more important than products, prices, features, and solution.
Scripts and processes aren't as important as you think, but you still must "control the sales conversation."
How to increase your Sales EQ / the 15 Sales Specific Emotional Intelligence Markers.

Find Jeb Blount's latest book here:

About Jeb Blount:

Jeb is the best-selling author of eight books including Sales EQ, Fanatical Prospecting, People Follow You, People Buy You. He is a Sales Acceleration specialist who helps organizations reach peak performance fast by optimizing talent, leveraging training to cultivate high-performance sales culture, developing leadership and coaching skills, and applying more effective organizational design. Through his companies – Sales Gravy, Channel EQ, and Innovate Knowledge - he advises many of the world’s leading organizations and their executives on the impact of emotional intelligence and interpersonal skills on sales, leadership, customer experience, channel development, and strategic account management.

Under Jeb’s leadership Sales Gravy has become a global leader in sales acceleration solutions including sales recruitment and staffing, sales on-boarding automation, custom sales training curriculum development and delivery, sales coaching, and online learning. As a business leader Jeb has more than 25 years of experience with Fortune 500, SMBs and start-ups. He has been named one of the top 50 Most Influential Sales and Marketing Leaders (Top Sales Magazine), a Top 30 Social Selling Influencer (Forbes), a Top 10 Sales Experts to Follow on Twitter (Evan Carmichael), a Top 100 Most Innovative Sales Blogger (iSEEIT), a Top 20 must read author (Yes Magazine & Huffington Post), and the most downloaded sales podcaster in iTunes history; among many other accolades. His flagship website, SalesGravy.com, is the most visited sales specific website on the planet.

The man who named the iMac and developed Apple's Think Different campaign, Ken Segall, joins us to discuss his latest book, Think Simple: How Smart Leaders Defeat Complexity. CLICK HERE to learn more about Ken Segall!

Discussion guide from our conversation with Ken Segall:

Ken argues that simplicity is the most important weapon in business.
The key lesson learned from his study of Steve Jobs and his obsession with simplicity.
"We are not just talking about a simple approach to marketing. You are talking about this being embedded in the culture, to the core."
Can these lessons about simplicity apply to any type and size organization?
One of the important moves an organization can make is to develop a business strategy to defeat complexity before it can take root.
Simplicity leads to building lasting, profitable organizations. In common experience, this is hard, to NOT let things get more complex with the simple passage of time.
We had to ask Ken this: "Now that we are several years beyond Jobs' passing, is Apple still keeping it simple?"

About Ken Segall:

Ken is the author of the New York Times Bestseller Insanely Simple. Working with Steve Jobs as ad agency creative director for twelve years spanning NeXT and Apple, he led the team behind Apple's legendary Think different campaign, and set Apple down the i-way by naming the iMac. Segall has also served as agency global creative director for IBM, Intel, Dell, and BMW. He is an international speaker on the power of simplicity.

Find Ken Segall's latest book here:

Ken Segall's first best-selling book below. If you read only ONE book on Apple/Steve Jobs, make it this one:

Joined on the show today by Retired NBA Star (Boston Celtics and Miami Heat) and now businessman and entrepreneur, Mark Blount. You can learn more about what Mark is up to here.

Welcome to Episode Seven of the Tensions of Leadership (the final episode of Season Four): Leading Organizations — Part 2, Enabling the Organization to Both Scale and Sustain Itself!

Discussion guide from the Tensions of Leadership, Episode Seven:

Navigating the transition from entrepreneurial leader to enterprise leader. Shifting from the individual to a team focus.
The classic struggle of working IN or ON the business. When IN the business, you don't have the altitude to look towards the future.
Loyalty vs. performance. The talent focus and needs evolve as an organization shifts from entrepreneurial to enterprise. And you have to be mindful of that. Don't be loyal to the wrong type of talent for the current lifecycle.
To build a sustainable organization, you now have to be a talent magnet.
It is unrealistic to think that all talent recruited at the launch of the organization can easily evolve and transition as the organization evolves into an enterprise.
Performance vs. potential.
A fifteen-year veteran of the organization might not have the necessary skills for the enterprise tomorrow. Don't just give him the job because of the tenure.
To be a talent magnet, don't just recruit when you have an open position. When you find the right skill set AND/OR good potential for growth, you should consider them now.
You have to focus very hard on building the right executive team - they are the leader of leaders.
A key tension is short-term vs. long-term thinking. It's very easy to get into the weeds and be distracted by the details of the business. And "long-term" is defined differently depending on your business lifecycle.
Are you finding the right balance between being mindful that things are working today, and looking ahead to find the right solutions to scale to the next level.
If a leader says they cannot think ahead because they have to focus on running the business, they are the wrong leader. You have to balance today and tomorrow.
To resolve a lot of the tensions we've discussed in the series, it all comes down to a balancing act.
This process of finding balance, and resolving tensions, and focusing on both short and long-term thinking, NEVER ENDS. And the more you work on moving through them, the easier it does become to resolve them.

Click here to listen to all of Season Four!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile,

Joined in studio today by Adam Hansen, VP of Innovation at Ideas To Go, and author of Outsmart Your Instincts.

Discussion guide from our conversation with Adam Hansen:

What is Adam's definition of innovation?
How does our evolution impact us with our struggle to innovate?
What are we currently doing wrong with innovation?
Consciously changing from YES BUT to YES AND responses.
How to move beyond judgement mode and into discovery mode.
Listing the solutions to ideas rather than the problems.
Is there a process to innovation?
How to take a bad idea and make it a good one!

Find Adam Hansen's book here:

About Adam Hansen:

Adam is VP of Innovation / Innovation Process Consultant at Ideas To Go and a career-long innovation leader, student and devotee. He received his MBA in product management at Indiana University. Hansen has served on the board of the Product Development and Management Association and as an innovation and strategy expert with select causes in education and public health care. Together with Edward Harrington and Beth Storz, he is co-author of the new book, Outsmart Your Instincts: How the Behavioral Innovation Approach Drives Your Company Forward (Forness Press).

Welcome to Episode Six of the Tensions of Leadership: Leading Organizations — Part 1, Diagnosing Your Business Lifecyle and Establishing Your Leadership Role Clarity

Discussion guide from the Tensions of Leadership, Episode Six:

What kind of organizational leader can you be: Entrepreneurial? Enterprise? Both? And how are they different:
Entrepreneurial: the hunter, looking for the deal, going with your gut, your instincts.
Enterprise: More belief in structure, process, systems, operationalize the organization, get the trains to run on time.
The key is for an organization to navigate the balance between the two styles.
Another key for an organization is to match the leadership style with the life cycle the organization is currently in.
The tension is can a leader transition from one style to another, or do you have to hire for that? For example, if you are entrepreneurial, you can hire a COO. If you an enterprise style leader, you can hire an innovation officer.
What are the signs that you have to begin the work to make that transition from one style to another?
When a leadership style is not in alignment with the business cycle, you can see where an organization is ripe to be disrupted.
Too many organizations aren't thinking about this, and in many cases, do not understand what life cylcle they are in. How do you know?
How do we deal with the tension between strategy and operations? If you do not draw a line between the two, you begin to have muddled conversations and outputs.
As an organization evolves, you must focus on the business culture, and is that evolving as well, and still in alignment with the business life cycle. Obviously (or not), how we do things at the entrepreneurial startup stage is different when you are an established, large enterprise organization.
Don't forget the importance of communication and messaging when this transition between life cycles is occurring.
Is your talent and training evolving as well? When you have transitioned to an enterprise organization, is your talent still in the startup mindset?
The tension of the speed of business: the entrepreneurial speed of business is now and immediately; the enterprise speed of business is what the process and systems dictates.
The tension of risk management. No surprise, but a startup is more willing (and able) to take, endure, and recover from big risks...

Click here to listen to all of Season Four!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative,

Joined in studio by Kit Cummings, the founder and president of the Power of Peace Project, and by my co-host Gareth J. Young.

Kit talked to us about his extraordinary work and what he has learned working in such challenging environments and offered us many wonderful lessons that point us towards an authentic, happy and fulfilling life and career including:

Our fear of the unknown causes us to build walls, and by building tunnels and bridges to our unknown, we can find greater happiness, joy and meaning;
If you learn to work with others, you can still do what you want to do, but you – and they – will be civil and life will be easier;
“You can’t get me to pick a side. I have convictions, but even those convictions are changeable if I walk with you.”
"We fear what we don't know or don't understand."

About Kit Cummings:

Kit Cummings is an international speaker, teacher and award winner author with the gift to evoke goose bumps, laughter and tears in his audiences. Whether he is speaking to large corporations, small businesses, non-profits, churches, schools – or even the toughest prisons in America, Kit spreads his energy-filled message of power, potential and positive change through his heartfelt and provocative seminars. Kit has spoken to tens of thousands of people all over the world.

This episode originally published on A New Business Mindset, an intrepid.MEDIA production.

Find Kit Cummings' most recent book here:

Joined in studio today by Neil Berman, the president and CEO of Delivra, results-driven email marketing.

Discussion guide from today's conversation with Neil Berman:

The importance of email marketing.
Email marketing tips for small and mid-sized businesses.
Using email and SMS messaging to generate revenue.
Do's and Don'ts of drip campaigns.
What are people still doing wrong with email marketing?
How to properly build your mailing list.

About Neil Berman:

With nearly 20 years in the software industry, Delivra founder and CEO Neil Berman continues to be driven by a passion to find innovative solutions that help clients win in their industries. Neil draws upon his extensive skills in executive leadership, strategic planning, financial management and team building to lead his Indianapolis-based company. He promotes strong cultural values as the essential ingredient to sustaining a high performing team, which has helped the company earn the ranking as one of Indiana’s Best Places to Work. Neil also is steadfast in promoting the company’s mission to succeed by focusing on helping its clients succeed first.

In addition to helping Delivra’s clients overcome their marketing challenges, Neil regularly shares his knowledge with the business community as a speaker, blog author and interview subject for media outlets. Neil’s commitment to Delivra, his staff and clients has helped the company land on Inc. 5000’s List of the Fastest Growing Private Companies in America. The company’s clients include small- to large-size businesses across the nation, including Samsung, Red Gold, The American Legion and Butler University.

Neil, a graduate of University of Minnesota’s Business Administration School, has served as a member and leader for various industry organizations, including the Indiana CPA Society, the American Marketing Association and the Business Marketing Association.

Welcome to Episode Five of the Tensions of Leadership: Leading Teams - Part 2, Shifting from Me-Ology to We-Ology!

Discussion guide from the Tensions of Leadership, Episode Five:

In Leading Teams Part 1 we talked about recalibrating yourself to lead teams, in part two, we talk about how to develop the team around you.
The tension of time, and how are relationship with time now has to shift. Time now has to be an investment in your people.
"You cannot think about taking time away from YOUR work to help others. Helping and serving others IS YOUR WORK!"
Relieve the tension from being a practitioner to now becoming a philosopher.
And you know have to worry about how your people are spending THEIR time.
The shift from being a "today" leader to becoming a "today AND tomorrow" leader. You are in the mix of a lot of things now, not just focused on your little world.
The tension of now having to worry about the organization is a difficult shift for many new leaders.
In addition to leading your direct reports AND serving the organization, you also now have to pay attention to peer-to-peer leaders, and be sure you are serving in cross-functional ways too.
Protecting your team, your peeps, may NOT be serving the organization well. And you have to be cognizant of this tension.
The tension of capacity. Do you have the capacity to handle all of this? And you have to teach capacity building to your team as well.
"Lack of capacity is the biggest reason most organizations do not make it to the next level."
Composure is also important! Do you have the temperament to lead? Will you bring positive attributes to leadership? Or will you be negative?
You have to resolve issues at the point of contact, BEFORE they escalate.
Silos versus cross-functional collaboration. Mission critical to leader on behalf of the organization, especially as you are moving towards enterprise level leadership.
"Talent is an enterprise asset. Not yours."

Click here to listen to all of Season Four!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom.

This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

Joined in studio by Sid Mohasseb, adjunct professor at USC, and author of The Caterpillar's Edge: Evolve, Evolve Again, and Thrive in Business. Learn more about the book here!

Discussion guide from our conversation with Sid Mohasseb:

One of the taglines around your book is "Don't leave change to chance." Sounds self explanatory but how does that relate to your book?
Your first chapter tackles the subject of "addiction." What addiction(s) are you referring to?
What lessons does a caterpillar teach us about business?
We're entering some uncharted territory in the global business world. What advice can you give to those looking to thrive amid uncertainty?
You write about getting grounded and not moving too fast. What's the importance of being grounded in a world that seems to be moving very fast?

Find Sid Mohasseb's book here:

About Sid Mohasseb:

Sid is a serial entrepreneur, investor, venture capitialist, and business thought leader. He is formerly the Head of Strategic Innovation for KPMG’s Strategy Practice, where he consulted with Fortune 500 clients worldwide. He is also an Adjunct Professor at the Marshall Business School, University of Southern California (USC), where he teaches strategy and data analytics.

Sid has founded and led several early-stage and hyper-growth companies from inception to acquisition. He has also led company turnarounds—from near bankruptcy to profitability. His expertise is in connecting theory to reality and helping people see the bend in the road ahead.

Joined in studio by Michael Alden, the President of Blue Vase Marketing, and author of 5% More: Making Small Changes to Achieve Extraordinary Results. Learn more about Michael here.

Discussion guide from today's conversation with Michael Alden:

The benefits of incremental growth.
"Large enough to be productive, small enough to be sustainable."
Spend 5% more time with your current customers: It is much smarter to spend a little more time with your current customers than to chase new “leads.” Your customers have already decided to buy from you. The key is to make sure that they are satisfied -- or better, yet, delighted with your product or service.
Increase product/service prices by 5%: Don’t be afraid to increase your prices. People will pay slightly more, if you are providing something that adds value to their lives.
Increase results by 5%: Stop focusing on activities, and focus on results instead. Looking at how to increase results, even by a small amount, will help you identify and eliminate actions that waste time.
Do something 5% differently than your competitors: Be a little more creative and think a little bit harder than your competitors. Whether it is going the extra mile in customer service, or offering a product that's just slightly better than that of your competitors, makes the difference in winning sales.
Motivate your team to give 5% More: Your business will never grow, if your team keeps doing the same thing over and over again. Invest 5% More in training and supporting them, so that they can do the best job possible.

Find Michael Alden's book here:

About Michael Alden: Michael, author of 5% MORE is the founder and CEO of Blue Vase Marketing, a multi-million dollar marketing firm that has been ranked by Inc. Magazine as one of the fastest growing private firms in America. Alden is also a recipient of SmartCEO Magazine’s 2016 Future 50 Award. A successful serial entrepreneur, who hosts his own podcast and a writes a popular blog, Alden is a speaker and regular guest on television and radio throughout the country. His first book Ask More, Get More was a national bestseller.

Joined in studio today by Angela Sebaly, CEO of Personify Leadership, and author of The Courageous Leader: How To Face Any Challenge And Lead Your Team To Success.

Discussion guide from our conversation with Angela Sebaly:

How does Angela define courage?
"Everyone has equal access to courage." Why some are more courageous than others.
You must have the courage to accept pain.
There are tools to build courage.
The importance of humility.
The "Delegation Doom Loop!"
Leaders need the courage to both give AND receive feedback.
This isn't about having courage to face a grandiose problem. This is about being courageoud every day.

Find Angela Sebaly's book here:

About Angela Sebaly: Angela Sebaly, author of The Courageous Leader (Wiley, spring 2017), is co-founder and CEO of the firm Personify Leadership, a training provider. Formerly the Vice President of Leadership Development for a global oil, gas and chemicals inspection company, Angela also serves as principle consultant for the firm Invested Leadership. An entrepreneur developing a global presence, Angela has been coaching, facilitating and leading teams and organizations for over two decades. Education, communication and courage are the pillars of her life’s work. She lives with her family in Fort Lauderdale.

Welcome to Episode Four of the Tensions of Leadership: Leading Teams - Part 1, Recalibrating Yourself As A Leader!

Discussion guide from the Tensions of Leadership, Episode Four:

Now that we are shifting our knowing and doing to leading teams, this is still You on You.
You are now moving from "delivering work" to "developing," or delivering work through OTHER PEOPLE. What is this transition about? Before, you were a practitioner, a contributor. This is an entirely different set of skills.
Remember, leadership is a skilled profession, and these are skills you can learn and develop!
The shift from ME-ology to WE-ology!
A critical first tension is letting go of the work. Can you let others do the work you were once responsible for, not that you are leading a team? Can you give your team the space and the coaching to learn those new tasks? Many struggle with this tension...
You now have position power. And the problem comes when new leaders abuse that power.
You want to use your "personal" power to engage and influence, not your "position" power which is just top down command and control.
You want to be carefrontational, not confrontational.
The next tension is dealing with obstacles, challenges and problems. Are you going to address them? Or avoid them?
Next tension to face: will you provide answers? Or questions? Are they dependent ON YOU? Or FROM YOU?
Will you EMPOWER your team? Or will you CONTROL your team? People need to understand the WHAT you are asking, but need the freedom to complete the task. We need to create the space that our team can grow into the people they can be.
This is where emotional intelligence and self-awareness is so important! EQ is more important than IQ!
"If you have to be the smartest person in the room, you probably aren't the right person to be a team leader."
Are you the leader of the team? Or a part of the team? Your role is to DEVELOP your team, not to PROTECT your team. You need to PREPARE your team to do what they need to do.
How does the team make decisions?
Are you going to be a leader that makes your team EARN trust? Or will you GIVE trust? Why does that matter?
Will you as a team leader resolve the tension of clarity and closure?

Click here to listen to all of Season Four!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom.

Joined in studio today by Bob Kulhan, founder and CEO of Business Improv, and author of Getting to Yes And: The Art of Business Improv. Learn more about Bob Kulhan's book here.

Discussion guide from today's conversation with Bob Kulhan:

What is improv?
And how does improv integrate into our daily business practice?
"REACT, ADAPT, and COMMUNICATE."
What is "YES AND" and how does it work?
What are the cognitive and social psychology behind this?
How does "YES AND" and improv help with creativity and innovation?
Improv is a skill. How do we learn and develop stronger improvisational skills?

Find Bob Kulhan's book here:

About Bob Kulhan:

Bob is an Adjunct Professor of Business Administration for The Fuqua School of Business, Duke University as well as an Adjunct Professor of Business for Columbia Business School, Columbia University. He also is the Founder & CEO of Business Improv. Based out of Chicago, LA & New York City, Business Improv (BI) is a world-class leader in developing experiential learning programs for businesses. For over 21 years Bob has performed and taught improvisation with the most elite improvisers in the world. His teaching and performing credits include Chicago’s famed Second City, iO, the Annoyance Theatre, Columbia College, The Australian Graduate School of Management, Koç University in Istanbul, The Wharton School of the University of Pennsylvania, UCLA Anderson School of Management (MBA & exec. ed.), Columbia University Business School (MBA & exec. ed.), and Duke University’s  Fuqua School of Business. Kulhan is a cofounder of the critically acclaimed Baby Wants Candy improv troupe, with which he has toured internationally.

His consulting and teaching work in leadership and managerial improvisation includes an emphasis on team skills, fostering a collaborative corporate culture, whole body listening, busting blocks to creativity, conflict management, dyadic relationships, creative and adaptive problem solving, leadership, influence, and fostering creative cultures. Since 1998, his customized Business Improvisations programs have benefited a number of companies, including NY Redbulls, The Spaceship Company, Young Presidents Organization, Ford Motor Company, Risk Insurance Management Society (RIMS), Cushman & Wakefield, The University of Notre Dame: Renovare, SAS, Mazda, American Express Cards, Glaxo Smith Kline, DuPont, Hilton Hotels, Starwood Hotels & Resorts Worldwide, Jumeirah Emirates Towers in Dubai, PepsiCo, Capital One, National Cancer Institute, Neutrogena, Progressive, Colgate-Palmolive, Raytheon, WebMD, Procter & Gamble, R&D University, and the US Naval Academy.

In a unique collaboration with global leaders in Behavioral Decision Making, Bob co-introduced improvisation into the MBA curriculum of the Fuqua School of Business. The Workshop in Managerial Improvisation blends experiential exercises, adapted from traditional improv, with classroom lectures, case studies and discussion. It has consistently ranked among Duke University’s highest rated MBA electives. In addition to the MBA program at Fuqua, Bob has designed workshops for Fuqua professors and staff, Ph.D. students, communications & development departments, R. David Thomas Center management and staff, Program Managers’ Development (PMD), Management Challenge, Advanced Management Program (AMP), Duke Corporate Education, and Duke’s Executive Education department.

Kulhan was trained in improvisation by a long list of legendary talents, including improv guru Del Close, The Second City’s Martin de Maat, SNL and 30 Rock star Tina Fey, SNL and Parks and Recreation star Amy Poehler, iO’s Susan Messing and The Annoyance Theater’s Mick Napier. Bob has created more than a dozen one-man shows and sketch comedy revues and has made his presence felt on YouTube through the popular series “The Bon Vivant Gourmet,” “Gil Kaggis: Business Expert!” and “OSHA Safety Men,

Joined in studio today by Diane Mulcahy, author of The Gig Economy.

Notes from our discussion with Diane Mulcahy:

What is the Gig Economy?
What's driving the growth in the Gig Economy?
Why should students stop looking for a job?
How you can take more time off in the Gig Economy!
Contractors vs. Employees.
Is working in the Gig Economy how to truly achieve job security?

Find Diane Mulcahy's book here:

About Diane Mulcahy:

Diane is author of The Gig Economy: The Complete Guide to Getting Better Work, Taking More Time Off And Financing The Life You Want (Amacom, November 2016). Five years ago, long before the Gig Economy was part of the popular lexicon, Diane created and launched an MBA course on the Gig Economy at Babson College. That course gained immediate traction and was named one of the Top 10 Most Innovative Business School Classes in the country by Forbes.

A former venture capitalist, Diane is a Senior Fellow at the Ewing Marion Kauffman Foundation, where she manages the private equity and venture capital investment portfolio. She writes and speaks frequently about the VC and PE industries and entrepreneurship. With two earlier books to her name -- Venturing Forward and Angels and IPOs -- Diane has had her articles and work featured in TheHarvard Business Review, The Huffington Post, The Economist, the New Yorker, Forbes, Fortune, The New York Times, The Wall Street Journal, Institutional Investor, and on NPR and ReutersTV. Diane holds B.A. and Master of Public Policy degrees from Harvard University.

Welcome to Episode Three of the Tensions of Leadership: Leading Yourself - Part 2, Utilizing Your Leadership Voice to Influence!

Discussion guide from the Tensions of Leadership, Episode Three:

In leading yourself, you have to figure out what your end game is first. Where do you want to take your leadership practice?
Do you want to lead something? Or do you want to be a thought leader or trusted advisor?
What are the differences between transactional players and trusted advisors? And the decision to be one or the other is a significant tension leaders will face.
"The tension of expectations."
"Do I really want to a team leader, or lead an organization?" And sometimes we do this because we think that's what the organization (or friends and family) wants, when it really doesn't fit our skill sets and desires.
As best you can, make resolve these kinds of personal leadership tensions as early as you can.
Don't forget, organizations need technical experts and transactional players too. Not everyone can be a "leader."
Veritas vs. Gravitas. Gravitas is having the ability to make an impact, to influence!
How "role modeling" plays into this...
The two types of mindsets: Growth vs. Fixed. Most of us leave a job because we don't care for our boss, and that boss is typically of a fixed mindset.
The modern business leaders needs to have a growth mindset. But...can someone operating out of a fixed mindset, can they change?
Asking the key question, "Who do we serve?" Do you serve the master? Or do you serve the team? You cannot just serve your direct reports, you need to serve the whole organization.
Manipulating versus influencing. Are they different?

Click here to listen to all of Season Four!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom.

This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

Joined in studio today by Dr. Steve Hasley, Medical Director for Information Technology, Women's Health, UPMC; and Juliana Hart, Vice President, Market Development, medCPU.

Discussion guide from today's conversation about Clinical Decision Support:

Overview: Why does CDS matter? Much work remains in terms of improving care and safety.
There are a number of reports and articles that continue to shed light on this problem; To Err is Human; Medical error—the third leading cause of death in the US (BMJ).
Medical care is complex and fast-paced, and as imperfect human beings, we need the help that a CDS solution can provide us. And let's not forget the endless data that needs to be understood.
We discuss exactly what clinical decision support is, in terms of the framework promulgated by HIMSS and CMS: The 5 Rights: a. Deliver the right INFORMATION b. To the right PERSON c. In the right CDS intervention FORMAT d. Through the right CHANNEL e. At the right point (TIMING) in workflow
We then go a little deeper into the first of the 5 Rights, Delivering the right information, and what clinicians need to deliver great care.
A discussion continues on the need to getting the information to the right provider at the right time in the workflow. We discuss about the common problems that providers face here.
We then discuss a few case studies (from medCPU) about how a CDS solution can have a powerful impact.
Closing remarks and comments.

What is Clinical Decision Support (CDS)?: Clinical decision support (CDS) provides clinicians, staff, patients or other individuals with knowledge and person-specific information, intelligently filtered or presented at appropriate times, to enhance health and health care. CDS encompasses a variety of tools to enhance decision-making in the clinical workflow.

A little about medCPU: medCPU has a Clinical Decision Support (CDS) solution which provides accurate, reliable, real-time assistance to the clinical staff to maintain best practices and reduce variability across the enterprise. Data acquisition includes both discrete EMR data and unstructured data using NLP technology. This data is used in combination with the rules engine to deliver prompts to the provider at the right time in the workflow process. Clients achieve improved clinical outcomes, compliance and financial results.

Welcome to Episode Two of the Tensions of Leadership: Leading Yourself - Part 1, Establishing Your Leadership Voice!

Discussion guide from the Tensions of Leadership, Episode Two:

What does it mean to cross the Knowing/Doing gap? Are you a passenger? Or are you a participant in a leadership journey?
"At this point, it is you on you. How are YOU going to show up?"
To establish your leadership voice, you have to get into the game. You CANNOT be reluctant.
The arc of your entire leadership career starts very early, and the first tension you face, is deciding to engage, and crossing the knowing/doing gap!
Establishing your leadership voice really comes down to EXPRESSING it! Your voice doesn't matter if it is not heard.
This does take courage.
When it comes to capability building, do not ONLY focus on technical skills.
"Your work will NOT speak for itself. You have to express yourself vocally. You need to be engaging and influencing your stakeholders!"
So, how does this really take off for a new and want-to-be leader? It does require intense preparation and making important choices.
Mindful leadership (and what that means), and choosing NOT to be reluctant.
Boldly seeking entry points! You have seek them out, see them, and then seize them when the opportunity presents itself.
Why you might need to mentally rehearse expressing your leadership voice!
Come up with standard phrases to jump into an opportunity, at a business meeting for instance, saying things like: I want to add something here; I'd like to build on something here; I'd like to offer another perspective; or I'd like to challenge something here...
The nuances regarding establishing your leadership voice for both introverts and extroverts.

Click here to listen to all of Season Four!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom.

This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

Joined on the show today by Dushyant Sukhija, author of The Cisco Way: Leadership Lessons Learned from One of the World's Greatest Technology Services Companies..

Discussion guide from my conversation with Dushyant Sukhija:

Digital distruption - What is it and how will it impact us?
How are players like Uber and Airbnb fueling the new digital disruption?
"Looking around the bend."
Define both service + digital economy.
Does this apply to all types of business?
The Five-step operational blueprint.
The nine critical lessons of driving operational excellence from CISCO.
Leadership positioning from Cisco.
Skill sets needed!

Find Dushyant Sukhija's book here:

About Dushyant Sukhija:

An experienced and accomplished Senior Level Executive and General Manager, both domestically and globally, building and driving high performance global consulting and services businesses, teams, and channel partnerships across emerging technologies such as, Cloud, ITaaS, Unified Communications, Video, Mobile Infrastructure, and OSS/BSS for both Service Providers/Telcos and Enterprise customers alike.

A proven P&L leadership track record at leading IT vendors like Cisco Systems, and Hewlett-Packard, helping to grow Cisco Services to a $11.5B annual run rate; driving accelerated revenue growth in high double digits with increased margins while deploying innovative technology and adaptive solution and services offers to impact customer success globally.

A global technology executive and leader, author of the recently published business book “The Cisco Way” (www.theciscoway.com), widely published and invited speaker at several industry and CIO forums, who knows how to access and engage a global network of customers and partners; working with established relationships with CxOs at leading service providers, F500 companies and channel partners worldwide.

Joined in studio today by Leigh Stringer, a workplace strategy expert with EYP Architecture + Engineering, and author of The Healthy Workplace: How to Improve the Well-Being of Your Employees - and Boost Your Company's Bottom Line.

Discussion guide from our conversation with Leigh Stringer:

Increase productivity, creativity and human performance at work
Increase movement and exercise at work
Improve nutrition through “choice architecture” and provisioning
Reduce stress and increase mindfulness during the workday
Improve ergonomics and the physical environment
Improve sleep by behaviors during the work day
Measure workplace performance
Integrate workplace design with corporate wellness programs

Find Leigh Stringer's book here:

About Leigh Stringer:

Leigh is a workplace strategy expert and researcher whose work has been covered by national media, including CNN, USA Today, the Wall Street Journal and Good Morning America. She works for EYP, an architecture, engineering and building technology firm. She is the author of the bestselling books, The Green Workplace: Sustainable Strategies that Benefit Employees, the Environment and the Bottom Line (Palgrave MacMillan) and The Healthy Workplace: How to Improve the Well-Being of Your Employees—and Boost Your Company’s Bottom Line (AMACOM).

Leigh is currently collaborating with Harvard University’s School of Public Health, the Center for Active Design in New York, and the AIA DC Chapter on Health and Well-being to create new tools to connect like minds and to blur the boundaries across industries in order to advance our improve our well-being at work. She is on the Advisory Board of a new nonprofit organization, Global Women for Wellbeing.

Welcome to Episode One of the Tensions of Leadership: What is a tension, what causes tension, and how to RESOLVE these leadership tensions!

Click here to review a transcript of Episode One!

Discussion guide from the Tensions of Leadership, Episode One:

What do we mean by tensions? What exactly is a tension in the context of leadership? Don't forget that leadership is a skilled profession that requires discipline and practice...but what tensions to leaders face when they advance their leadership practice?
Tensions are things you, as a leader, have to resolve before you can advance in your leadership career.
How do you know when you are actually facing a tension? You are being prompted to do something, and you will either take action, or you will do nothing. Are you willing?
We will learn that the secret to being a successful leaders is learning to recognize these tensions, and then knowing what to do, and how to do it! In other words, leadership tensions are a good thing -- they give you direction (an entry point).
Learning to tell the difference between distress and eustress!
Next, what causes leadership tension? An expectation of you that's a stretch beyond your readiness; priorities are not aligned, for example.
The key to not allow the tension to become a pain point!
So, now you have tension, what do you do? (and note that a leader can choose to not take action, just as long as you do it conscious discipline, but communicate so people know why you made that decision).
When tensions become pain points, you lose focus, you decrease productivity, you lose creativity. Now when you take on the tension in a positive way, you move forward, and that's the goal!
The internal battle you have to face when choosing to face on a tension is are you willing to take a risk, overcome personal resistance, and are you willing to be vulnerable. The external is that you have to communicate and articulate your choice to others around you.
Modern business leaders cannot succeed if you are NOT willing to take risks, overcome resistance, and be vulnerable. The new reality!
How to RESOLVE tensions: CHOICE (you can do this OR that); INTEGRATE (you can do this AND that); SEQUENCE (you can this AND THEN that).
Finally, we discuss some of the actual tensions we'll discuss over the course of Season Four, when it comes to leading yourself, leading teams, and leading organizations.

Click here to listen to all of Season Four!

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.

Find Erica Peitler's book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?

Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist,

Joined in the studio by Kay Lindahl, along with my co-host Gareth Young. Kay is founder of The Listening Center, author of the award winning book, The Sacred Art of Listening, and a Certified Listening Professional.

Three key lessons from our conversation with Kay Lindahl:

There is a difference between listening to understand and listening to respond, and most of us spend too much time doing the latter;
Listening is an art, a choice, and a gift, and if we are to do it well, we need to train ourselves and to shift our culture;
Central to listening well is the use of silence. This can be moments – mini-pauses – in conversation, or more expansive periods of silence, all of which lead to more space and an open-mindedness.

This episode first appeared on Gareth Young's New Business Mindset show, an intrepid.MEDIA production.

Joined in studio by Mackenzie Kyle, Managing Parter Consulting Services of MNP LLP, and the author of The Performance Principle. Learn more about Mackenzie Kyle here!

Discussion guide from my conversation with Mackenzie Kyle:

Understanding how to work with Millenials - are they really 'different'?
Why starting a conversation with a Millenial with "when I was your age..." is rarely helpful.
Addressing the top complaints millenials have about their workplace.
Cross generational differences and how this can create conflict in the workplace.
How to create alignment between personal and team/organizational goals.
Understanding the reasons why people do what they do, and some simple, practical tools that can help us (and them) understand why, and how to work with this.

Find Mackenzie Kyle's book here:

About Mackenzie Kyle:

Mackenzie is the Managing Partner of Advisory Services for British Columbia for MNP. He has more than 25 years’ experience in operations improvement and restructuring, and has provided specific assistance in everything from strategic planning to performance management to managing projects. He has hands-on experience in a wide variety of industries, and his services are frequently of use in situations requiring the application of more than a single specialty. He leads a team of 100 professionals and staff in the British Columbia Region.

Mackenzie focuses on assisting clients with identifying and implementing strategic change and improving team performance, and leads the project management service line for the firm, providing a unique approach to project management that bridges the gap between theory and practical application of technique.

He has worked in a variety of industries including manufacturing, transportation, telecommunications, as well as the public sector and internationally in the United States, Australia, New Zealand and Asia. His first book Making It Happen: A Non-technical Guide to Project Management is published by John Wiley & Sons and has sold more than 40,000 copies.

Mackenzie is a member of the MNP Board of Directors.

Mackenzie graduated from the University of Western Ontario in 1986 with a Bachelor of Science in Math & Statistics and graduated from McMaster University in 1989 with a Master of Business Administration.

Joined in studio by Steven Blue, CEO of Miller Ingenuity, and author of American Manufacturing 2.0: What Went Wrong and How to Make it Right. Learn more about Steve Blue here!

Discussion guide from our conversation with Steven Blue:

The decline of American manufacturing: what went wrong and how to make it right.
Why the United States is not currently considered a manufacturing powerhouse and how and when China, Mexico and other developing countries took the lead.
Whether the American consumers should stop buying products “Made in China” and if so, what steps should be taken.
What needs to be done and by who to revitalize America’s manufacturing industry – should government be responsible?
The 7 Values of Ingenuity™: what they are and why they are important.
How The 7 Values can transform any business – not just manufacturing – into a global powerhouse.
Why it is important to implement The 7 Values in a certain order, i.e., establishing leadership credibility first.

Find Steven Blue's book here:

About Steven Blue:

Steven is the President & CEO of Miller Ingenuity, a global supplier of mission-critical solutions in the transportation industry and author of the new book, American Manufacturing 2.0: What Went Wrong and How to Make It Right.

Blue is a nationally recognized expert in transforming businesses into global powerhouses by showing how to double and even quadruple growth. Steve regularly provides insight for leading media and industry outlets, including FOX, BusinessWeek, Forbes, The Huffington Post, Entrepreneur, AMA, Europe Business Review, and The Wall Street Journal. He is also founder and a monthly contributor to American City Business Journal’s popular “The League of Extraordinary CEOs,” where he interviews fellow CEOs responsible for generating rates of growth from 200 to 2,000% in less than three years.

Through his keynote addresses to audiences, ranging from CEO Clubs International to Harvard University, Blue provides insights for the business community on how to out-do, out-innovate, and out-perform the competition. His insights have led many media outlets to refer to him as one of America’s Leading Mid-Market CEOs.

Joined on the show today by Melissa Davies, president of Wise Ways Consulting, and the author of How NOT To Act Like An Asshole At Work: Seven Simple Reminders of How to Be Who You Really Want to Be at Work and in Life. Learn more about the book here!

Discussion guide from today's conversation with Melissa Davies:

Leadership + team development.
Why a parable book?
People as an asset.
The importance of emotional intelligence.
We need empathy.
Why we all need mentors and coaching.
How to handle ourselves during stressful times in the office, such as around the holidays.

Find Melissa Davies' book here:

About Melissa Davies:

Melissa is an internationally respected expert on developing workplace environments where people are able to show up better, with more of their whole selves. She works with clients across North America and spends much of her time working with military organizations. She runs Wise Ways Consulting, which specializes in executive coaching, group facilitation, and high-engagement training. Melissa works with multi-national corporations as well as numerous U.S. Government agencies. A native of British Columbia, she lives and works in Northern Virginia.

Joined in studio today by Dr. William Schiemann, Organizational Psychologist, CEO of Metrus Group, and author of Fulfilled! Critical Choices - Work, Home, Life.

Discussion guide from our conversation with William Schiemann:

Happiness vs. Fulfillment. "Purpose in Life."
The research – which found that less than 20 percent of people feel fulfilled – why this is, and if it’s possible for more people to become fulfilled.
The five secrets fulfilled people use everyday.
The three key drivers to fulfillment -- ACE.
Becoming fulfilled -- how this applies to millennials, Gen Xers, and baby boomers.
Should companies play a role in fulfillment? Is this really their job and what the benefit is to those organizations?
The tools that fulfilled people use all the time.
Two things people can do right now to increase their fulfillment.

Find William Schiemann's book here:

About William Schiemann:

William A. Schiemann, Ph.D. is Principal of Metrus Group. He is a thought leader in human resources, employee engagement, and fulfillment, having authored scores of articles and multiple books on talent management, including The Rise of HR, co-edited with Dave Ulrich and Libby Sartain and sponsored by HRCI in 2015; Hidden Drivers of Success: Leveraging Employee Insights for Strategic Advantage, published by SHRM in 2013; The ACE Advantage: How Smart Companies Unleash Talent for Optimal Performance, published by SHRM in 2012; Reinventing Talent Management: How to Maximize Performance in the New Marketplace, published by Wiley and SHRM in 2009; and Bullseye! Hitting Your Strategic Targets Through High-Impact Measurement, published by The Free Press in 1999. His newest book, Fulfilled! Critical Choices – Work, Home, Life, published by Secant Publishing, is scheduled to be released October 1, 2016.

Dr. Schiemann is a frequent global keynote speaker and workshop facilitator for many public and private forums around the globe. He is a Fellow and Scholar of the Society for Industrial and Organizational Psychology (SIOP), and received a Ph.D. in Organizational Psychology from the University of Illinois.

Joined in studio by John Camillus, author of a new booked called Wicked Strategies: How Companies Conquer Complexity And Confound Competitors.

Discussion guide from our conversation with John Camillus:

The business of humanity.

"You sometimes don't know that you have the right answer."

What a wicked problem is, and why we are seeing more and more of them.

Why traditional strategies -- like contingency planning or breaking a problem down into parts -- are useless in the face of wicked problems.

How Wicked Strategies differ from traditional approaches.

How to embrace disruptive technologies as the foundation of a new business model.

How to bring conflicted stakeholders together so that they can co-create value.

What a "feed forward" approach is, and why it is essential.

How organizational structures must change to enable Wicked Strategies to flourish.

Find John Camillus' book here:

About John Camillus: John C. Camillus is the Donald R. Beall Professor of Strategic Management at the University of Pittsburgh. He earned his doctorate at Harvard Business School, his MBA at the Indian Institute of Management, Ahmedabad, and his B.Tech. degree from the Indian Institute of Technology, Madras. He has served as consultant on strategic management to over 100 organizations on four continents, including many Fortune 500 companies.

Joined on the show today by Halley Bock, the founder of Life, Incorporated, and organization that fosters mindful connection in all areas of life as the means to experience a wholehearted, fulfilling, and joyful life. She is also the author Life Incorporated: A Practical Guide to Wholehearted Living.

Discussion guide from my conversation with Halley Bock:

Key insights learned from coaching executives. And what exactly is wholehearted living?
The reasons behind why living in a hyper-connected world have resulted in a move disconnected self than ever before.
Cultivating long-lasting, deep contentment vs. short-lived bursts of momentary gratification.
"Live life from the inside out." An important way to experience happiness and fulfillment is to first create it within ourselves.
Ways to rediscover our own self-worth, and tools to understand what makes us tick.

Find Halley Bock's book here:

About Halley Bock:

Halley is the founder and CEO of Life, Incorporated--an organization that fosters mindful connection in all areas of life as the means to experience a wholehearted, fulfilling, and joyful life. Previously, Bock spent over a decade as a shareholder and CEO of a successful training and development company, where she both worked on and studied human dynamics and relationships and their impact on business and individual success. The focus of her company was on developing the art and skill of conversation as the vehicle for creating connection with teams, employees, leaders, and individuals, as well as transforming individual and collective results.

Based out of Seattle, Washington, Bock now spends her time writing, teaching, and leading her organization while also coaching executives. As a prominent thought leader, Bock has spoken to leaders and audiences across the globe on the topics of relationships, connection, culture, management, and fulfillment. She has also been relied on by substantial media outlets for her expertise. In addition, Bock serves on the boards of several nonprofits and can often be found exploring the trails with her wife and two children.

Co-host Gareth Young and I were joined by Rachel Adams, a realtor, public speaker, coach, author, and entrepreneur. Learn more about Rachel Adams here.

Key discussion topics from our conversation with Rachel Adams:

We feel compelled to try to lead the Facebook life and find it hard to break out, but it’s important for us to recognize that what we see in social media is not reality and to move away from judging who we are from someone else’s perspectives;
It’s one thing to be honest with other people but it’s quite another thing to be honest with yourself;
There is a profound difference between putting others’ needs first on the one hand, and on the other hand living a life of service, which needs to include a sense of self-care and boundaries;
Being lost is a valuable experience, because from being lost one can become found.

A New Business Mindset, an intrepid.MEDIA production. This episode was originally published here!

Joined on the show by Douglas Karr and Jenn Lisak, of DK New Media!

Today's discussion topics: Content marketing, blogging for business, podcasting for business, SEO optimization, landing page optimization, increasing conversation rates, and how to make outsourced work authentic.

About Douglas Karr + Jenn Lisak:

Douglas has co-founded several companies and been a crucial resource for several marketing and technology startups. Douglas started in the traditional marketing space in print advertising, database marketing and direct mail, and then transitioned to digital media when it was still young. He quickly raised through the ranks of search engine marketing professionals and is now known around the globe for his focus on multi-channel marketing with respect to search, pay-per-click, social and other strategies.

Working with the main brands like GoDaddy, Angie's List, the Indianapolis Colts, Douglas is an expert at developing digital marketing strategies tailored to DK New Media's clients' resources and processes. He's vendor agnostic and works especially well in coordinating lead gen efforts for companies with outbound sales departments.

Douglas has been recognized by LinkedIn in their Sophisticated Marketing Guide as a top marketer, and his blog is known internationally as a resource for marketing-related technology research and discovery. Douglas is also an Analyst for VentureBeat and is developing an organic search engine marketing report.

He also assists investors and investment firms with research and due diligence on prospective investments.

--

Jenn Lisak is the Vice President and Content Strategist for DK New Media, an inbound marketing agency that specializes in new media optimization, social media, infographics, and marketing strategy. She is responsible for content and infographic development, social media strategy, and managing and advocating for her clients. She writes and speaks on content marketing, infographics, and social media.

Jenn was also a 2014 committee member for the Connectivity committee for Plan 2020, the bicentennial plan for Indianapolis and Marion county. She was also a part of Class 3 of Indy Hub’s 1828 Project, a gathering of young leaders between the ages of 18 and 28, and she received Techpoint’s Tech 25 award in 2015.

Jenn graduated from Butler University with a Bachelors degree in marketing in 2010. She was also nominated for Indy’s Best and Brightest award for the technology division in 2012 and 2013. Jenn was named partner for DK New Media at 26 years old. She is also a main contributor for the Marketing Tech Blog.

Joined on the show my Mike Glauser, entrepreneur, business consultant, univeristy professor, and author of Main Street Entrepeneur: Build Your Dream Company Doing What You Love Where You Live. Learn more about Mike here!

Discussion guide from my conversation with Mike Glauser:

Mike and his team rode 4,005 miles across the country in 45 days, and interviewed more than 100 entrepreneurs.
From these conversations, he distilled the NINE keys for entrepreneurial success, nine keys to building your own business.
There is a serious employment crisis coming. What can you do to prepare?
In his book, Mike teaches us about building a purpose-driven business, meeting important community needs, developing a supporting cast, working with a zealous tenacity, giving mind-boggling customer service, diversifying revenue streams, giving back to the broader community, and ultimately, creating the lifestyle of your dreams.
You don't have to build a business in LA, NY, or Silicon Valley. Magic is happening across American, in every small city and town. How can you?
We also discuss the physicality, training, and effort that went into actually biking across the United States.

Find Mike Glauser's book here:

About Mike Glauser:

Mike is an entrepreneur, business consultant, and university professor. He has built successful companies in the retail, wholesale, and consulting industries. He has worked with hundreds of startup ventures and large corporations. He is currently the Executive Director of the Jeffrey D. Clark Center for Entrepreneurship in the Jon M. Huntsman School of Business at Utah State University. Mike's great passion is helping people create successful companies, gain financial freedom, and live the life of their dreams.

Joined on the show by John Chisholm, CEO of John Chisholm Ventures, and author of Unleash Your Inner Company: Use Passion and Perseverance To Build Your Ideal Business. Learn more about the book here!

Discussion guide from my chat with John Chisholm:

You are a 30-year Silicon Valley veteran, and your new book, "Unleash Your Inner Company", distills that experience into a step-by-step guide that anyone can follow to start their own company. Where do you start?
You say that "Different is Better than Better." What does that mean?
You have a chapter called "Growing Your Mind From the Inside Out." What does that mean?
You claim to be able to turn anyone into an innovator. How?
STARS methodology.
The “inner game” of entrepreneurship.
The power of positive thinking.

Find John Chisholm's book here:

About John Chisholm:

John is CEO of John Chisholm Ventures, a startup advisory, consulting, and angel investing firm in San Francisco. John has three decades of experience as entrepreneur, CEO, and investor. He is the author of the Amazon best-seller, "Unleash Your Inner Company: Use Passion and Perseverance to Build Your Ideal Business" (Greenleaf, October 2015).

A pioneer in online marketing research, he founded and served as CEO/Chairman of Decisive Technology (now part of Google), publisher of the first desktop and client-server software for online surveys. Later, he founded and served as CEO/Chairman of CustomerSat (now part of Confirmit), a leading provider of enterprise feedback management systems. Most recently he has co-founded Pyze, a mobile intelligence provider.

He is a trustee of MIT and of the Santa Fe Institute and immediate-past president and chairman of the worldwide MIT Alumni Association. He is a contributor to Forbes and author or co-author of two US patents.

He holds BS & MS degrees in Electrical Engineering & Computer Science from MIT and an MBA from Harvard Business School. An avid mountain climber, he has summited Mounts Rainier, Shasta, Whitney, St. Helens and live volcanoes in Chile & Indonesia.

CEO Stephen Lynn, "We think about data security all day long." Stephen Lynn, Chief Executive Officer - Dovetail Software

“We (at Dovetail) have people who live and breathe thinking about security. What we do at the core is storing, transmitting customer / employee data. So that is what we have to live and breathe and think about." - Stephen Lynn

Check out this great interview and learn what’s on Stephen’s mind:

Cloud-based Software Security Wellness: a big part of Employee Engagement The heart of HR technology is still the people Why Dovetail? The Dovetail Culture Are the employes at the the tech vendor you are speaking with happy? Proving Company Culture - Technology will not fix a bad culture Stephen writes about Why "Happy Employees" Leads to a Successful Software Vendor Relationship On Twitter: @SNLynn

On Employee Happiness: “What drives development of HR software. The heart of it is still people. Most CEOs will tell you that their biggest assets are their people. But do they walk the talk - do their actions follow their words? You will find lots of companies, CEOs, and senior management who will talk about the wellness or the importance of their people or the happiness of their people. But how many actually concentrate or focus on that - and what is the impact of that? ." – Stephen Lynn

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell technologies which benefit and support HR processes & practices.

Bruce Newman, professor of marketing at DePaul University, joins me on the show to discuss the surprising outcome from the 2016 U.S. Presidential election. And what you'll find, it really shouldn't have been a surprise.

Discussion guide from my conversation with Bruce Newman:

Analyzing the race from a "true marketing perspective," and understanding the candidates' marketing strategy.
"Trump was more effective at talking about what mattered most to the American people. And Hillary was viewed as representing the elite."
"Hillary spent too much time targeting Trump's negatives. When customers buy, they want to know what you will do. Not your competition."
"The Outsider:" Developing a unique brand identity.
The power of "Make American Great Again," and how that fed the brand identity.
Trump's strategy: Use of earned media, building and executing a much stronger data and targeting operation than anticipated, and pushing a largely "positive" message.
Trump's surprisingly effective use of technology to reinforce his base, and Hillary's failure to do so.
Hillary's poor ability to build an effective relationship with her customers, and Trump's ability to completely redefine the relationship between voters and a candidate for president.
Trump's ability to work through and mitigate damage from various crisis situations, and how Hillary blew the big one from FBI Director Comey.

Find Bruce Newman's book here:

About Bruce Newman:

Newman, author of THE MARKETING REVOLUTION IN POLITICS, is a professor of marketing and a Wicklander Fellow in Business Ethics in the Kellstadt Graduate School of Business at DePaul University and founding editor of the Journal of Political Marketing.

Dwane Lay, "Customer Experience means the Whole Life Cycle of the Customer" Dwane Lay, VP - Customer Experience - Dovetail Software

“I think that really everything after the sales process, you are building the relationship upfront, but it's the management piece after that doesn't always get the attention it deserves. We hear a lot of people talk about their relationship with the vendors never gets better than right before they sign the contract. The whole, You'll do anything to get me as a customer, why won't you do anything to keep me as a customer? We try to make sure we do everything to make our customers happy." - Dwane Lay Check out this great interview and learn what’s on Dwane’s mind:

Customer Experience is a Partnership with the Client Having HR Experience Makes a Difference in how you serve an HR Department How being a Lean Six Sigma Black Belt and Process Designer assists in his role The Biggest Problem with HR Technology HR Experience + Great Developers = Great HR Tech Product Lean HR, eliminating waste to do your job better Retooling HR by John Boudreau Dwane writes about Planning for Long-Term HR System Success. On Twitter: @DwaneLay

On Lean HR: “Lean Tools, generally speaking, they look at our business processes and how do eliminate waste, how do we get better at what we do, how do we get faster, how do we take care of our business operations with fewer resources applied to it - usually it's just clearing out the nonsense. With Lean HR, it really started as a passion project for me to look at these tools that are available - that quite frankly, are not that complex, but you have to have someone teach you how to use them. We don't do a good job in HR of teaching people Root Cause Analysis tools, Decision-Making Tools - we don't tend to include that in the curriculum." – Dwane Lay

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell technologies which benefit and support HR processes & practices.

The latest from A New Business Mindset (an intrepid.MEDIA production):

Bill Watkins and Robert Mallon are two best friends who together have over 80 years of professional experience as leaders, managers, entrepreneurs, and coaches. For years, they kept hearing from men struggling to grow their companies and careers without screwing up their lives…so they founded Rusty Lion Academy and developed a proprietary framework called “The Launch Sequence” to help their clients live present and fulfilled while still making the Big Impact they were put on this earth for.

Key takeaways from the show:

The journey and striving to “have it all” is not only okay; it’s what it’s all about! Find someone who inspires you – someone you know personally, or a public figure, or for example a business coach – and follow them; let the inspiration help you grow Be willing to get out of your comfort zone and try something different. Don’t be afraid to go looking for the pot of gold. In fact….take the red pill (as Neo did in the Matrix)

This episode first published on Gareth Young's "A New Business Mindset" show!

Joined in studio by Sunny Bonnell, Co-Founder and Creative Director of Motto, an award-winning branding and design firm.

Discussion guide from my conversation with Sunny Bonnell:

What is Sunny's definition of branding?
Purpose, vision, and promise.
What are keys to successful Kickstarter campaigns?
Purpose-driven branding vs. traditional branding...what is the difference?
How to identify and capture a company's brand personality?
Emotion AND meaning.

About Sunny Bonnell:

Sunny is a branding expert and serves as the co-founder and creative director at Motto, a comprehensive branding firm that works with ambitious companies and entrepreneurs who are eager to build remarkable brands. Under her leadership, Motto is the company behind several well known brand campaigns including Orison, the challenger to the Tesla Power Wall, which launched on Kickstarter and surpassed their goal by 7x, the rebranding of USA Today's Humankind digital video initiative, and the branding and digital platform for Johnny Cupcakes' personal brand, who has become one of the most relevant motivational business speakers for today's generation. She holds an MFA in Design & Visual Communication from the prestigious Savannah College of Art & Design.

Joined in studio by Stephen Creskoff, international trade lawyer and consultant, and author of What You Need to Know to Go Global: A Guide to International Trade Transactions. You can learn more about Stephen Creskoff here.

Discussion guide from our conversation with Stephen Creskoff:

What are some of the common misconceptions about how small business can improve their international trade?
What is trade between small and mid size business and other countries? Is it only goods and products?
How can technology improve how a business interacts with other countries to help grow?
How can businesses learn about the financial side of trade such as exchange rates, taxes, getting paid and more?
What does the future look like for small and mid sized businesses when it comes to trade?

Find Stephen Creskoff's book here:

About Stephen Creskoff:

Stephen speaks frequently to business groups, universities and government organizations about international business, global supply chains and government regulation of international trade. His book, What You Need To Know To Go Global: A Guide To International Trade Transactions, provides a practical guide to businesses conducting international trade in goods and services.

Steve is a lawyer and leading expert on international trade transactions, trade facilitation and the legal foundation for international trade. He has worked as a trade lawyer and senior trade consultant for international businesses, trade associations, the World Bank, the U.S. Government and other organizations in more than 50 countries. When he speaks about international business he speaks with the voice of experience.

Steve is a graduate of the University of Pennsylvania and holds graduate degrees from the University of Maryland (J.D., with honors) and Georgetown University (LL.M, international law). He lives in Ashburn, Virginia, U.S.A.

Kane Frisby, "Using HR Data to Serve the Whole Organization" Kane Frisby, Chief Strategy Officer - Dovetail Software

“The majority of HR teams are probably running unhealthy and getting fit takes a bit of effort. We like to help HR departments run themselves and we keep our product up-to-date." - Kane Frisby Check out this great interview and learn what’s on Kane’s mind:

#HRfit Employee Portal, HR Help Desk, Knowledge Management, and Reporting Analytics Helping HR engage with Employees with a convenient Employee Portal Getting your HR Team and Processes in Shape What is Engagement? Helping our Clients really communicate with their employees Bringing his HR experience to Dovetail Clients By HR, For HR Key signs of Poor HR Health Kane writes about helping HR departments gain digital steam and what to look for in partners. On Twitter: @KaneFrisby

On Getting HR Fit: “If you are running on-premise software or are still using post-it notes and spread sheets, there are products out there for you, like Dovetail to help you get HR fit. You are probably running unfit software, take a good look out there." – Kane Frisby

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell technologies which benefit and support HR processes & practices.

Joined in studio today by Jim Dewald, Dean of the Haskayne School of Business, and the author of Achieving Longevity: How Great Firms Prosper Through Entrepreneurial Thinking.

Discussion guide from our conversation with Jim Dewald:

You say you wrote ACHIEVING LONGEVITY because you’re afraid that business leaders have lost touch with the entrepreneurial spirit that has long driven our economy. What do you mean? Why has this happened?
Greater efficiency is generally seen as a worthy goal – but you warn that there has been too much emphasis placed on it. How can too much efficiency be a bad thing?
Corporations have the kinds of resources that start-ups only dream of – so what keeps them from being entrepreneurial?
What is “corporate entrepreneurship”? Is it different from the entrepreneurship we visualize when we think of start-up companies?
The definition of entrepreneurship: Adding value.
What are the keys to creating an environment that will nurture innovation?
You say that business schools have contributed to the lack of corporate entrepreneurship. How? What can they do differently?
Many people think that ideas come from the “creative types” – but you say this is “poppycock.” Why? What can companies do to promote idea generation?
In ACHIEVING LONGEVITY, you outline three primary areas of resistance to corporate entrepreneurship. What are they? What are some keys to getting around these barriers?
We tend to think that we live in a time of great change – but you disagree. Why? What kinds of truly transformative change do you see on the horizon?

Find Jim Dewald's book here:

About Jim Dewald:

Jim is the author of ACHIEVING LONGEVITY: How Great Firms Prosper Through Entrepreneurial Thinking. He is the dean of the University of Calgary’s Haskayne School of Business and an associate professor in strategy and entrepreneurship. Prior to entering academe, he was active in the Calgary business community as the CEO of two major real estate development companies and a leading local engineering consulting practice, and president of a tech-based international real estate brokerage company.

Joined on intrepidLIFESTYLE today by Matteo Franceschetti, co-founder and CEO of Eight Sleep. Learn more about Eight Sleep here!

What is Eight Sleep? A sensored mattress cover designed to personalize and improve sleep for every body. Eight senses and analyzes over 15 factors from your sleep patterns and bedroom environment, to determine the conditions that help you rest your best.

Discussion guide from my conversation with Matteo Franceschetti:

How can technology help people sleep better and live healthier lives?
How is Eight guiding people to sleep the right number of hours?
How can consumers benefit from tracking their sleep?
What does the scientific community think of the science of sleep tracking?
Have you discovered any unique trends on how sleep impacts your users wellbeing?

About Matteo Franceschetti:

Matteo is the Co-Founder and CEO of Eight, a proprietary technology reinventing the way people sleep. Eight is backed by some of the best venture capitalist in Silicon valley including Y Combinator (YC S15) and StartX, Stanford University's accelerator.

Prior to Eight, Matteo co-founded and led as Co-Ceo two clean-tech companies - GIR in the US (acquired by Coronal Management, a Panasonic company) and Global Investment in Europe (acquired by Relight).

Matteo is a Co-Chair at FWD.us and has been a Mentor at Techstars, Microsoft Bizpark and the NYU Summer Launchpad Program. He continues to actively mentor and invest in early stage startups in the tech space.

Matteo graduated magna cum laude with a Law degree from University of Ferrara, and was a member of the Italian Bar Association while working as a lawyer in the finance practice of Freshfields Bruckhaus Deringer and Allen & Overy, both part of the Magic Circle of British's elite law firms.

Joined in studio by Dan Roam, the president of Digital Roam Inc, and the author of Draw To Win: A Crash Course On How To Lead, Sell, And Innovate With Your Visual Mind. Learn more about Dan here.

Discussion guide from my conversation with Dan Roam:

We've always communicated visually, from our earliest days. Why have we stopped?
The role technology plays in today's visual communications.
"But I can't draw, Dan?"
Seven basic shapes that explain just about everything.
Are there new tools we can use for visual communication?
How does visual communication help you lead, sell, and innovate?
We've done this since childhood. Why you need to do it again!

Find Dan Roam's book here:

About Dan Roam:

Dan is the author of four international bestselling books on visual communications which have been translated into 31 languages. "The Back of the Napkin: Solving Problems with Pictures" was named by Fast Company, The London Times, and BusinessWeek as 'Creativity Book of the Year.' Dan's newest book, "Draw to Win" will be published by Penguin Portfolio this week. Dan has helped leaders at Google, Microsoft, Boeing, Gap, IBM, the US Navy, the United States Senate, and the White House solve complex problems with simple pictures.

Dan and his whiteboard appear frequently on CNN, MSNBC, ABC, CBS, Fox, and NPR. Dan graduated from the University of California Santa Cruz with a Bachelor of Arts in Fine Art and a Minor in Biology. Dan lives in San Francisco.

A real pleasure to welcome Cathy Salit to the show today! Cathy is the CEO of Performance of a Lifetime, and the author of Performance Breakthrough: A Radical Approach to Success at Work.

Discussion guide from my conversation with Cathy Salit:

She dropped out of school. And started "her own school."
Her new book discusses the philosophy, case studies and techniques of Performance of a Lifetime. She shares a little bit about her philosophy and how it works to help business people to excel and succeed.
The Becoming Principle.
"Who you are, and who you are not yet."
Performative Psychology.
Leveraging theatrical performance.
The human side of strategy.
The Five Fundamentals of Performance.
Taking emotional inventory.

Find Cathy Salit's book here:

About Cathy Salit:

Cathy Salit is an author, performer, executive coach, social entrepreneur and CEO of Performance of a Lifetime, a global consulting firm based in New York City that helps leaders, teams, and organizations grow their business by focusing on the human side of strategy. Cathy and her team of coaches and human development experts use the art of theatrical performance and the science of performative psychology to engage leaders and teams in creating and acting on exciting new possibilities.

Cathy has led the growth of her company to two consecutive years on the Inc. 5000 Fastest Growing Companies List, and her client list includes Twitter, American Express, Nike, Coca-Cola, Rolls Royce, The Johns Hopkins Hospital and the Metropolitan Museum of Art. Her work and thought leadership have been featured in Fast Company, the Wall Street Journal, Forbes, Inc., Wired, CEO World Magazine, and on podcasts, radio and viral videos all over the world.

Cathy is the author of the new Hachette Books hardcover, Performance Breakthrough: A Radical Approach to Success at Work, which has been praised by top influencers including Dan Pink, who writes, “This remarkable book will electrify your work and enliven your soul.”

Joined in studio today by Anthony Iannarino, speaker, sales leaders, and author of The Only Sales Guide You'll Ever Need. Click here to learn more about Anthony.

Discussion guide from my conversation with Anthony Iannarino:

"I didn't believe what I was actually doing was selling. It was something else..."
Dream clients. Do you actually have them? And are you actually going after them?
Are you delivering value?
Do you have real business acumen?
Mindset and skillsets.
The power of blogging every day.
Taking action, and why most don't.
Self-discipline, the true key to sales success.

Find Anthony Iannarino's book here:

About Anthony Iannarino:

Anthony Iannarino is an international speaker, an author, and entrepreneur.

Anthony is the Managing Director of B2B Sales Coach & Consultancy. He also owns part of his family’s staffing business, a company he has grown from 3M to 45M with a small sales force of 6 people. Anthony teaches Professional Selling, Persuasive Marketing, and Social Media Marketing at Capital University’s School of Management and Leadership.

Anthony graduated from Capital University with a summa cum laude dual major in Political Science and English Literature. He then attended Capital University Law School on the Dean’s Academic Scholarship. Without a break in between, he attended Harvard Business School, completing their Owner President Manager executive education.

Anthony is internationally recognized as a thought leader in sales, with his award winning The Sales Blog being read by 65,000 people each month. His Sunday newsletter reaches 80,000 people each week.

Anthony has been named one the 50 most influential people in sales by Top Sales World. He was also named one of the 25 most influential people in sales by Open View Partners.

Matt Yunker, "Showing Efficiency and Savings" Matt Yunker, Director of Sales with a Focus in Healthcare

“One of the reasons I came to Dovetail was the integrity of the organization. Ethics is a big deal to me. You just can't lie to a customer. I see it over and over. And I think 'Lies by Omission' is a big issue in sales, where you just don' tell them and you let it go and you deal with it later. If I were the customer, how would like to be I like to be sold to? What would I like to know up front? I need to know so that I can make an educated decision." - Matt Yunker Check out this great interview and learn what’s on Matt’s mind:

Dovetail Employee Engagement Suite Healthcare Focus By HR, for HR A Product that gives HR a voice at the table Organizational Wellness Sales Ethics and Integrity Acting with Integrity can determine Organizational Wellness Efficiency and Savings Why Conference Attendance is important Matt Writes about Sales Ethics

On Integrity: “Those that are operating at an unethical manner or with a lack of integrity? I think it comes from the top down - they are driven by the bottom line and it comes from senior leadership that says, 'This is what I want to see and I don't care how you get there.' And, fortunately, our organization isn't like that -- one of the reasons why I came to Dovetail was I felt our senior leadership had integrity." – Matt Yunker

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell technologies which benefit and support HR processes & practices.

Russ Resslhuber, "We can posit that change is constant!!" Russ Resslhuber, Senior Sales Engineer with Dovetail Software

Russ, what is the best part of your job:

“It's never the same -- every prospect we meet with - though they may have the same fundamental needs, will have a different perspective on them, on what matters the most , on how they want to tackle solving them. And sometimes, you do encounter new problems you haven't seen before, new questions that haven't come up. And that is what keeps it interesting, it is never the same thing twice. I'm also really pleased that the produce we have, Dovetail Employee Engagement Suite, designed as we like to point out 'Designed HR, for HR' - really does address virtually all of the needs we encounter. We have very rarely come up with a situation where we not able to come up with a really good solution for a problem that was presented to us by a prospect." Check out this great interview and learn what’s on Russ’s mind:

Dovetail Employee Engagement Suite Common Issues and Challenges for HR departments today Updates and Upgrades to software today that benefits HR The Advances of SaaS and HR Tech today Impacting Organization wellness "We can posit that change is a constant" Data - Is HR doing enough with the data they collect? Automation: keeping current with changes "Measuring what's of interest today" The importance of configureable technology to the HR departments of today

On HR Case Management: “Fundamentally - what HR Case Management is about, is understanding what's going on. It's developing data that is precise and detailed about what kind of issues employees are encountering, what kind of questions are they asking, how are we responding to them. It really is fundamental in being able to even answer the question, how are we doing? what are we doing right? what are we doing wrong? where can we get the biggest bang for our buck?” – Russ Resslhuber

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell technologies which benefit and support HR processes & practices.

Guest Ben Gotkin joins Rayanne to chat about the launch of ATAP, The Association of Talent Acquisition Professionals

HR Latte, episode 101

Ben Gotkin, has been in recruiting his entire career - starting fresh out of college. For the past four years, has been a consultant and trainer with Recruiting Toolbox. A volunteer at heart, Ben has seen the value of collaborative learning through out his career; Ben started RecruitDC in 2009 and it has grown a great deal. He met Gerry Crispin, Lifelong Student of Recruiting, back in 2002. Gerry and Ben recently partnered to strategize, build, and launch The Association of Talent Acquisition Professionals.

The mission of ATAP to represent the interests of Talent Acquisition Professionals at every level worldwide.

"I said to Gerry, Hey -- all the stuff we are doing locally is great, I'm really thrilled with what we've got off the ground in DC but to really solve the issues, the challenges we face in this profession, what are some of the things we could potentially do to really impact that?" - Ben Gotkin How ATAP Came to Be:

The formation of working committees to define what the organization should be what the foundation should look like A Review Board who vetted and debated what the committees came back with Hard Launch in early 2017 Formation of Board of Directors

Check out ATAPglobal.org How to Join the Organization:

Establishing Board of Directors with a Passion for Talent Acquisition Charter Membership General Membership

It feels like recruiters have grown up, in a way...

"Agency recruiters have been around forever. Corporate Recruiting has really exploded within the last 20 years. Specialities within the recruiting profession have started to emerge in the past dozen years or so: sourcers, employment branding specialists, outsourced organization: RPOs. In a lot of ways, we are in our teenage years, in terms of where the profession is going. All of this has happened by necessity." - Ben Gotkin

Tune in to find about what's going on with the soft launch of the Association of Talent Acquisition Professionals and the future of the organization The Future of ATAP

Ethics & Advocacy Education - building a common body of knowledge Building Standards with Common Training Organizational Growth

On Twitter @BenGotkin @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Dan Erickson, "The eHarmony of Jobs is actually eHarmony!" Dan Erickson, Vice President of Elevated Careers by eHarmony. Elevated Careers was created to match job seekers / candidates with employers based on the three vital components of compatibility: competency, core work values, and personality fit with hiring manager.

“It's all about cutting back on that regrettable turnover, finding the quality candidates and job seekers that will fit in with your culture, based on engagement - those who will have that emotional and meaningful connection to their work and to your company - so it's not just about happiness, necessarily, it's engagement - it's about finding meaning in your job and your company.” Check out this great interview and learn what’s on Dan’s mind:

Measuring Engagement at Work Redefining "Work is Work" The shift in how we think about work The Evolution of Culture 70% of US Workers are actively NOT engaged in their work Wellness - Organizational and Individual HR & Recruiting: Become a Profit Center instead of a Cost Center Elevated Careers: Creating a Company Culture DNA

On Engagement: “Engagement at work effects everything at a company, not just the working relationships, but right down to the bottom line. Studies show that companies with engage employees outperform those without by over 202% - plus a 35% swing to the stock price of public companies - it effects the bottom line, it effects the actual productivity.” – Dan Erickson

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell technologies which benefit and support HR processes & practices.

Charlie Judy on intrepidHR! Charlie Judy, Founding Partner with Work XO, LLC, talks about the work he does at Work XO - a "culture shop" - at a genetic level providing data and intelligence to helping clients align culture with potential and growth.

"Human doesn't happen organically, it is a little ironic and - but it doesn't happen when its enveloped in this institution we call work." Check out this great interview and learn what's on Charlie's mind:

Being Intentional about Your Culture The Right Culture The reinforcement and clarification of Culture The Evolution of Culture The Institution of Work Remaining Relevant in the World of Work Tuning Out the Noise Unleashing Human Potential

On Culture: "You can't look at your employee engagement score and say that 'we have a strong culture' or 'we don't' - that is an indicator but you need to get deeper and understand which behaviors in your culture are actually driving your success." - Charlie Judy

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell technologies which benefit and support HR processes & practices.

Stacey Harris on intrepidHR! Stacey Harris, VP of Research and Analytics at Sierra-Cedar, talks about the work she does at Sierra-Cedar, as well as the research they have been doing for the last 19 years.

"Some great thought leadership research called The Annual HR Systems Survey, with results launched every year at the HR Technology Conference & Exposition." Check out this great interview and learn what's on Stacey's mind:

Nine years ago, we weren't even talking about "the cloud" Are we making employees' lives better? Payroll in the Cloud Globalization of Business Today "Paying it Forward" - is the HR industry more connected than others? New to the Survey - Social Responsibility The Benefits of Diversity The true impact of real data

On Diversity: "I think organizations are paying much more attention to their brand - they are also paying attention to it (regulatory) if they are going to track this from a data perspective, so they can no longer claim ignorance." - Stacey Harris

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell technologies which benefit and support HR processes & practices.

Mike Rude: SVP & CHRO at Option Care Mike Rude, Senior Vice Vice President and Chief Human Resource Officer at Option Care, talks about his work, the work that Option Care does, and the future of HR.

"The future of HR and the role that technology, in particular business analytics, will likely play in the human resources space over the next few years..., There's so much data out there - what is the most relevant information and what are the relevant metrics - what are things that really have meaning to business outcomes - not just 'things that can be measured'. I'm not sure anyone has the silver bullet on the ideal set of business analytics." Check out this great interview and learn what's on Mike's mind:

The Futue of HR and the role of Tech in that Future The Value Proposition to Your Customers Measuring the Right Analytics Revenue per Employee? How is it different in Healthcare HR? The constant changes in Healthcare, and the influences those changes have Progress - will we see it?

"There are still the basics you need to deliver, these is still the transactional aspect of employing people that you still have to deal with on a day in and day out basis. You still have to pay people, you still have to get that right... I do think millennials will push the envelope and force companies to think very differently about you attract and keep people." - Mike Rude

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell technologies which benefit and support HR processes & practices.

Marketing HireVue: Scot Sessions Scot Sessions, Sr. Marketing Director at HireVue, talks about their Talent Acceleration Platform: data, assessments, and coaching.

"Accelerate the build process of talent and then develop those new hires as quickly as possible." Check out this great interview and learn what's on Scot's mind:

Building your teams Developing your teams Understanding a resume as "data" Video Interviewing > Digital Interviewing The HireVue Culture Marriage between Talent and Learning & Development The Gig Economy? TalentSummit.io - a totally digital conference!

"We have an 'Attritvutes Wall' - where we identify the qualities we want in a teammate. Act like an owner. Another? always put the customer first." - Scot Sessions

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell technologies which benefit and support HR processes & practices.

HR Tech Industry Icon: Bill Kutik Bill Kutik stopped by intrepidHR at the HR Tech conference in Chicago recently and shared his insights and expertise. What keeps Bill invigorated?

"These are the people who know the most about a field Ive been heavily involved in for the 27years. You just don't give that up in a flash. You play the edges of it, so I've found good edges to play, and it's worked out quite well."

Check out this great interview and learn the latest and greatest on Bill's mind:

HR Technology today The HR Tech panel with Naomi Lee Bloom, and Brian Sommer What Bill envisioned when he launched HR Tech The "Town Meeting of this Industry" "Technorati" of HR Tech Firing Line with Bill Kutik - Bill's show on YouTube - check it out! 65% of HR Tech attendees are 1st time attendees

"I could not be prouder than any godfather, father, or grandfather of what this event has turned into." - Bill Kutik

Thanks Bill!

Joined in studio by behavioural strategist Dr. Max McKeown, author of the new book #NOW: The Surprising Truth About the Power of Now.

Discussion guide from my conversation with Dr. Max McKeown:

Why did you decide to write your new book? How did you get interested in the subject of nowists and nowism?
What is a Nowist mindset? How can we spot different kinds of Nowist and Thenist?
You say that its only worth paying the "right pain for the right gain", can you explain more?
How can we learn to ride stress like a mule? How can we use the energy of life to keep moving forward?
What do Nowists need at work? And from their leaders?
What's the link between Nowism, Strategy and Innovation?
Psychology of moving forward, and some of the research behind it.

You can find Max McKeown's book here:

About Max McKeown:

DR. MAX MCKEOWN is the author of #NOW, The Strategy Book, winner of the Commuter Read at the Chartered Management Institute Book of the Year 2013 and Amazon's Best Business Books of 2012. He is also author of The Innovation Book, Adaptability: The Art of Winning in an Age of Uncertainty, and four other books. He works as a strategic coach with Fortune 100 companies and is also a popular keynote speaker at conferences worldwide. He is a member of the British Psychological Society. He has an MBA and PhD from Warwick Business School.

Joined in studio by Paul Ratoff, a financial and strategic management consultant, and author of Thriving in a Stakeholder World: Purpose as the New Competitive Advantage.

Discussion guide from my conversation with Paul Ratoff:

What is the Ratoff definition of purpose?
How can organizations grow from having purpose?
How can purpose help beyond employees?
How do you instill purpose?
"Purposeful behavior as a management style."
You much measure purpose.
You need a common purpose.
How to leverage purpose with both internal AND external stakeholders.

You can find Paul Ratoff's book here:

About Paul Ratoff:

Paul, author of “Thriving in a Stakeholder World: Purpose as the New Competitive Advantage," is a Certified Management Consultant, Strategic Management Professional and president of Strategy Development Group Inc. He also is founder of the Foundation for Purposeful Organizations. He has been a successful business consultant in Southern California for 35 years.

Joined in studio today by Jeff Loucks of the Cisco Digitization Office, and co-author of Digital Vortex: How Today's Market Leaders Can Beat Disruptive Competitors at Their Own Game.

Discussion guide from my conversation with Jeff Loucks:

We discuss the research behind the book.
We hear a lot about digital disruption. Is it real or is it hype? How does competition change in the age of disruption?
You compare digital disruption to a vortex. How does this explain how disruption works? And what will be affected?
Digital disruptors focus on the value, not the value chain when they innovate.
Organizations must be agile to respond to disruption. "Digital business agility."
Are digital disruptors always the enemy? Can established organizations use them to their advantage?

Find Jeff Loucks' book here!

About Jeff Loucks:

Jeff is a director with the Cisco Digitization Office and a visiting scholar at the Global Center for Digital Business Transformation, an IMD and Cisco initiative.

Jeff works with Global 500 firms and innovative startups to explore the strategies and concrete steps companies must take to thrive in an era of digitization. Through fifteen years of research, writing, and consulting, Jeff has helped companies capitalize on technological change by transforming their business models. Jeff is especially interested in the strategies organizations use to adapt to accelerating change. An extensive academic background complements his technology expertise. He wrote his PhD dissertation on Machiavelli (one of the world’s great strategists) and draws upon philosophy, psychology, and political science to understand both institutional and human responses to today’s escalating challenges.

Joined in studio by Mickey Connolly, the Chairman of Conversant, and author of The Vitality Imperative: The Connected Leaders And Their Teams Achieve More With Less Time, Money, And Stress.

Discussion guide from my conversation with Mickey Connolly:

"Network of conversations."
What does it mean to be a vital leader and what is the role of vitality today?
What is the definition of vitality?
The Vitality Imperative is a strategy that benefits corporate culture as much as individual leaders.
The Vitality Imperative provides a more humane and lasting approach to solving leadership issues.
The importance of authenticity when it comes to being an effective leader.
"Turning an executive team into a community."

Find Mickey Connolly's book here:

About Mickey Connolly:

Mickey Connolly is the Co-Founder and Chairman of Conversant. For over 25 years Mr. Connolly and his colleagues have explored how communication impacts coordinated action and organizational culture. Working in global commercial companies, police departments, and military organizations has led to a conviction: any group can achieve more with less time, money, and stress if they apply the “communication for action” techniques.

Mr. Connolly has worked with over 100,000 managers, educators, and negotiators to resolve conflict, improve relationships, and accelerate achievement. Conversant associates have worked in 400 organizations in 90 countries to achieve mission-critical goals ahead of time and under budget.

Mr. Connolly and his co-authors recently released The Vitality Imperative: how connected leaders and their teams achieve more with less time, money and stress. Along with Conversant co-founder Richard Rianoshek, Mr. Connolly is also the co-author of The Communication Catalyst: the fast (but not stupid) track to value.

HR Tech Pre-Conference CHATS: Guest Bill Kutik joins Rayanne for this #KeyPointPodcast

HR Latte, episode 100

Series: Pre-HR Tech

Bill Kutik, of Firing Line with Bill Kutik, joined Rayanne for this special edition of HR Latte, a pre-conference conversation for the 19th Annual HR Technology Conference & Exposition. Bill Kutik is a legend in HR Technology with 27 years under his Technology Columnist for Human Resource Executive Magazine and having been the founder of the HR Technology Conference 19 years ago, which HRE owns.

"The facts are good enough." - Bill Kutik What else do we need to say? HR Technology Bill started Firing Line with Bill Kutik two years ago while producing audio and written content, as well, to benefit the industry by sharing key points, ideas, information, and technology for human resource professionals and those who build , market, sell technologies which support the HR industry.

Check out Bill's latest Firing Line with guest Naomi Bloom: HR Tech Guru Naomi Bloom on Getting Faster Software Implementation - Tech has exploded but not the selection, buying and implementation of software, which remains largely manual. Naomi Bloom has some answers. Discussion Points for this episode:

Firing Line will Bill Kutik The Perfect Learning Object: a 5-minute video Oct 1 Issue of HRE highlights Bill's annual review of HR Tech: SAP, Oracle, Workday Most Memorable HR Tech Conference: 9/11/2001

On Twitter @BillKutik @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 on BlogTalkRadio - our original venue for HR Latte HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Guest Michael Bungay Stanier joins Rayanne for this #KeyPointPodcast

HR Latte, episode 99

Michael Bungay Stanier, Founder and Senior Partner of Box of Crayons, joined Rayanne on HR Latte, to chat about his latest book filled with incredible ideas about habits, "The Coaching Habit: Say Less, Ask More, & Change the Way Your Lead Forever."

"The Coaching Habit: This book almost killed... This topic would not leave me alone - my whole life I have been the guy who asked questions." - Michael Bungay Stanier The Coaching Habit How to crack micro-habits. Michael shares his ideas and a new habit formula:

"When this happens..." - identifying the trigger for old behavior "Instead Of..." - identify the old habit you are looking to change "I Will..." - identify a new habit you will do in 60 seconds or less

For more ideas on this same topic, check out thecoachinghabit.com for a downloadable report, Coaching Gurus - 6 1/2 Gurus: What the smartest people are telling us about the science and art of building new habits. Taming the Advice Monster A Haiku Tell us and ask more Your advice is not as good As you think it is Discussion Points for this episode:

Staying Curious a Bit Longer and Asking Questions That Matter Coaching: A Way of Being with Each Other The Bio-Feedback of Friendship The Most Powerful Coaching Question Talk Less and Listen More How Habits Become Habits? Cracking Micro Habits: "45% of our waking activities are habitual" How do we be more conscious about being curious?

On Twitter @BoxOfCrayons @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

HR Tech Pre-Conference CHATS: Guest Jeanne Achille joins Rayanne for this #KeyPointPodcast

HR Latte, episode 98

Series: Pre-HR Tech

Jeanne Achille, Founder and CEO of The Devon Group, joined Rayanne on this special edition of HR Latte, a pre-conference conversation for HR Tech. Jeanne has managed the PR and analyst briefings for many years -- doing pre-show publicity and onsite press operations.

"When you were a kid, did you say, 'I wanna go into HR Tech...' It has been a terrific journey. Part of it has been proactive, but some of it certainly has been reactive." - Jeanne Achille Women in HR Technology Check out the pre-conference session at HR Tech: Women in HR Technology of which Jeanne is a part. You won't want to miss this first-of-its-kind Event to Highlight the CHROs and Business Leaders Breaking New Ground for Women in Technology Leadership.

“In the traditionally male-dominated technology industry, there are many successful women leaders introducing new ideas, developing transformative solutions and leading their companies to success,” said HR Tech Conference co-chair, Steve Boese. “We are proud to hold this long overdue ‘Women in HR Technology’ event, which will not only showcase more than 15 of the most successful women changing the industry, but also provide new insights for how other women can create their own professional roadmaps.”

More about the services provided by The Devon Group: founded in 1994 by CEO Jeanne Achille, The Devon Group designs and delivers measurable awareness and sales acceleration public relations programs that enable organizations to build credibility for products, services and ventures, generate qualified sales leads, and stake claims to new markets. Discussion Points for this episode:

The Devon Group Vendor Briefings with Analysts What is a Vendor Briefing? The Continual Prep required for Conference Success The Talent Acquisition Technology Conference Surprises/Antics in the HR Tech Briefing Room Advice for Conference: Plan Ahead!

On Twitter @JeanneAchille @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Joined in the studio by Shama Hyder, the CEO of The Marketing Zen Group, and the author of Momentum: How to Propel Your Marketing and Transform Your Brand in the Digital Age.

Discussion guide from my conversation with Shama Hyder:

Agility through analytics.
Customer focus.
Integration.
Content curation.
Cross pollination.
How to spot opportunities to grow your organization.
Dealing with the overwhelm of today's online ecosystem.

Find Shama Hyder's latest book here:

About Shama Hyder:

Shama is a visionary strategist for the digital age. A web and TV personality, a bestselling author, and the award-winning CEO of The Marketing Zen Group—a global online marketing and digital PR company, she has aptly been dubbed the “Zen Master of Marketing” by Entrepreneur Magazine and the “Millennial Master of the Universe” by FastCompany.com. Under her leadership, The Marketing Zen Group has grown to include a team of 30 and serve clients ranging from publicly-held Fortune 500 companies to privately-held small businesses and nonprofit organizations across the globe.

Shama is the bestselling author of The Zen of Social Media Marketing, now in its 4th edition and Momentum: How to Propel Your Marketing and Transform Your Brand in the Digital Age, her latest book that launched in 2016. An acclaimed international keynote speaker, Shama has shared the speaking stage with the world’s top leaders, including President Obama and the Dalai Lama.

As a result of her success, Shama has been the recipient of numerous awards, including the prestigious Technology Titan Emerging Company CEO award. She was named one of the “Top 25 Entrepreneurs under 25” by Business Week in 2009, one of the “Top 30 Under 30” Entrepreneurs in America in 2014 by Inc. Magazine, and to the Forbes 30 Under 30 list of movers and shakers for 2015. LinkedIn named Hyder one of its “Top Voices” in Marketing & Social. Shama has been honored at both the White House and The United Nations as one of the top 100 young entrepreneurs in the country. Most recently her web show Shama TV was awarded a Hermes Gold award for Educational Programming in Electronic Media.

Joined in the house today by Stephan Aarstol, the CEO of Tower Paddle Boards, and the author of The Five-Hour Workday: Live Differently, Unlock Productivity, and Find Happiness.

Discussion guide from my conversation with Stephan Aarstol:

What’s wrong with the current eight-hour work day and 40-hour work week.
What prompted him to move his company to a five-hour workday.
How a shorter work day makes businesses more profitable and productive and employees happier, healthier and more loyal.
Steps to implement a five-hour work-day at your company, and how to test risk free!
How winning on ABCs Shark Tank changed his life.
The importance of the pursuit of happiness.

Find Stephan Aarstol's book here:

About Stephan Aarstol:

Stephan Aarstol is the CEO and founder of Tower Paddle Boards, an online, manufacturer-direct brand in the stand up paddle boarding industry. With a three-year growth rate of 1,853 percent, Tower was named the Fastest Growing Company in San Diego by the San Diego Business Journal, and was featured in the Inc.’s 2015 500 List of America’s Fastest Growing Companies.

After appearing on ABC’s Shark Tank and securing an investment from Mark Cuban, Aarstol was featured by People Magazine as one of “Shark Tank’s Biggest Winners.” Aarstol’s company quickly became one of Mark Cuban’s best-performing investments from the popular show, and in early 2016, ABC returned to feature Tower Paddle Boards in a nationally televised episode, “Beyond the Tank.”

Tower began as a disruptive, direct-to-consumer stand up paddle board company, and has since evolved into a more holistic beach-lifestyle company. Today, Tower offers a growing array of beach-lifestyle products, sold and shipped directly to consumers at a fraction of traditional retail prices. Tower’s successful brand extensions include a beach-lifestyle magazine, Tower Magazine, a sunglass company at SunglassesByTower.com, and a direct-to-consumer surf- and beach-lifestyle company at TowerMade.com.

Aarstol’s objective is to build Tower into the world’s premiere beach-lifestyle brand, and he currently has plans to extend the Tower brand into many additional business units.

As an entrepreneurial-thought leader and online-marketing expert, Aarstol’s insights have been published in the Washington Post, Inc., Forbes, Entrepreneur, Fast Company, Mashable, and many other prominent business publications.

Joined in studio today by Col. Lee Ellis (USAF Retired), founder and president of Leadership Freedom LLC, and author of Engage With Honor: Building A Culture of Courageous Accountability.

Discussion guide from today's conversation with Lee Ellis:

Why becoming an honorable leader requires character, courage, and commitment.
What business leaders can learn from his experience as a POW, and translate that into industry-oriented success.
Leading with honor even in difficult circumstances.
The Leadership Behavior DNA Discovery Process, which reveals a leader’s strengths and struggles in order to develop authentic leadership.
Engaging with courage, commitment, and caring concern VS. motivation by fear, intimidation, and self-preservation.
The most important piece of advice for members of the younger generation who aspire to become strong leaders.
The 7 steps to become the best leader that you can be.

Find Lee Ellis' book here:

About Lee Ellis:

Lee Ellis is Founder and President of Leadership Freedom® LLC and FreedomStar Media®. He is an award-winning author, leadership consultant, and expert presenter in the areas of leadership, teambuilding, and human performance. His past clients include Fortune 500 senior executives and CLevel leaders in telecommunications, healthcare, military, and other business sectors. Some of his media appearances include interviews on networks such as CNN, CBS This Morning, C-SPAN, ABC World News, Fox News Channel, plus hundreds of engagements in various industry sectors throughout the world.

Early in his career, Lee served as an Air Force fighter pilot flying fifty-three combat missions over North Vietnam. In 1967, he was shot down and held as a POW for more than five years in Hanoi and surrounding camps. For his wartime service, he was awarded two Silver Stars, the Legion of Merit, the Bronze Star with Valor device, the Purple Heart, and POW Medal. Lee resumed his Air Force career, serving in leadership roles of increasing responsibility including command of a flying squadron and leadership development organizations before retiring as a colonel.

Lee has a BA in History and a MS in Counseling and Human Development. He is a graduate of the Armed Forces Staff College and the Air War College. He has authored or co-authored four books on leadership and career development. Lee’s latest book entitled Leading with Honor®: Leadership Lessons from the Hanoi Hilton has received multiple awards since its release including Winner in the 2012 International Book Awards in the Business and Management Category, and selection on the 2013 U.S. Air Force Chief of Staff Reading List.

Lee and his wife Mary reside in the Atlanta GA area and have four grown children and six grandchildren.

Part 3: Guest Catherine Mattice, in this #KeyPointPodcast series discusses Workplace Bullying in Higher Education

HR Latte, episode 97

Series: Bullying in the Workplace The Cost of Workplace Bullying: "The American Psychological Association estimates that is costs businesses $300 Billon annually. Ask yourselves, how much time and money have we really spent dealing with this?" - Catherine Mattice, Civility Partners This series touches on what can be done about Workplace Bullying, why it happens, and how to change or alter this destructive behavior. Businesses today are becoming more mindful of corporate wellness and the impact this type of behavior and other employee issues can have on overall company success.

Catherine Mattice is the co-author of Back Off! Your Kick-Ass Guide to Ending Bullying at Work - her expertise and research allow her to present and speak on this topic all over the world. As a former HR Practitioner, Catherine is well-positioned to understand and assist this on-going issue that is not confined to the school yard.

In this episode, we discuss the impact of Bullying in Higher Education and how HR professionals and staff can stave off bullying and take control this issue.

Students bully instructors in Higher Ed: "Bullying emails from students - they love to threaten they will go to the dean." - Catherine Mattice

Learn more from Catherine at Civility Partners about #WorkplaceBullying Discussion Points for this episode:

The Costs of Bullying How Tenured employees have impact on Higher Ed Workplace Bullying Students who bully staff A culture of negativity and how that impacts the staff Cyber bullying - makes bullying much more relentless The Types of Bullying on Campus Tenure: Does NOT mean they are not able to be fired? Advice: Let staff know that you cannot address what you are not aware of

Series: Bullying in the Workplace Episode 1 What is Workplace Bullying? Episode 2 Healthcare HR: How to Manage Bullying Episode 3 Higher Ed HR: How to Manage Bullying On Twitter @CatMattice @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Joined in studio today by Shawn Herring, the Chief Marketing Officer and Co-Founder of Torchlite Marketing:

Torchlite is a SaaS marketplace that connects businesses to digital marketing experts. While other tech platforms exist to help companies find freelance talent, Torchlite is the first platform that allows companies to manage, collaborate with and evaluate that talent. It’s a single application that provides businesses with visibility into freelance campaigns across all digital channels – online, email, mobile, advertising and social media.

Discussion guide from my conversation with Shawn Herring:

The "marketing playbook."
Using the freelance economy to bridge a growing skills gap.
The race to create tech with the newest bells & whistles has resulted in a shortage of employees who possess skill sets specialized enough to actually utilize the latest advances in their field.
What is the Torchlite concept / How does it work?
What was involved in putting together the platform and the experts?
What is the business model?
How are you reaching potential customers?
What is the plan for the next year or so?

About Shawn Herring:

A dynamic and enthusiastic leader, Shawn built and managed the global demand generation team at ExactTarget. His team helped increase return on investment across all marketing channels and was instrumental in ExactTarget becoming one of the fastest growing SaaS companies in the world before being acquired by Salesforce.com.

Shawn holds an MBA from Indiana University and has previously been in marketing roles at Harlan Laboratories and Roche Diagnostics.

In 2015, Shawn co-founded Torchlite Marketing, a SaaS Marketplace that connects businesses to digital marketing experts who develop, manage and execute campaigns through a collaboration platform.

Part 6: Guest Josh Berry in a new #KeyPointPodcast series discusses Management for Innovation

HR Latte, episode 97

Series: When HR Kills Innovation Efforts

The right management for innovative companies is instrumental in achieving. Econic helps corporations map and execute innovation. After working with many corporations in many different industries, Josh Berry, Co-Founder of Econic has discovered some barriers to successful innovation that have their roots in HR.

In Part 6 of this series, Rayanne and Josh discuss how management selection can make a difference in organizational growth and innovation efforts. Getting the right leadership and management in place is fundamental company success.

Tune in as Josh discusses what he has discovered from his years of consulting and working with hiring and HR departments. Discussion Points for this episode:

What a Calculated Risk Taker Looks Like What Hinders Decision-Making Capturing Strategy - understanding the long-term view Are People Born with the Ability to Think Strategically? Model Thinking and support materials to undertsand model thinking Identifying those Who Are Collaboratove Leaders Silo Smashing

On Twitter @Josh_Berry @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Part 2: Guest Catherine Mattice, in this #KeyPointPodcast series discusses Workplace Bullying in Healthcare

HR Latte, episode 96

Series: Bullying in the Workplace "I've said for along time that people who feel good about themselves produce good results, and people who produce good results feel good about themselves - so they want to stay and contribute. There is little doubt that people seldom leave organizations because of compensation. Most often, they leave because of how they are treated by their boss or the people around them." -Ken Blanchard This series touches on what can be done about Workplace Bullying, why it happens, and how to change or alter this destructive behavior. Businesses today are becoming more mindful of corporate wellness and the impact this type of behavior and other employee issues can have on overall company success.

Catherine Mattice is the co-author of Back Off! Your Kick-Ass Guide to Ending Bullying at Work - her expertise and research allow her to present and speak on this topic all over the world. As a former HR Practitioner, Catherine is well-positioned to understand and assist this on-going issue that is not confined to the school yard.

In this episode, we discuss the impact of Bullying in a Healthcare Organization.

For the Target of Bullying: "You have to stand up for yourself and it's hard because it takes courage. A bully will pick on people who will not push back." - Catherine Mattice Discussion Points for this episode:

The Myths of Bullying What Healthcare HR Professionals can do about Bullying in the Workplace Healthcare is on the Worst Environments for Workplace Bullying The Perception of Power in Healthcare: How Bullying Thrives Joint Commission's Leadership Standard

Series: Bullying in the Workplace Episode 1 What is Workplace Bullying? Episode 2 Healthcare HR: How to Manage Bullying Episode 3 Higher Ed HR: How to Manage Bullying On Twitter @CatMattice @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Jay Kuhns and Rayanne Thorn talk about the upcoming ASHHRA Conference for #HealthcareHR - how to get the most out of attending.

HR Latte, episode 95 "My hope is that the folks in the room will listen with an open mind... because I only talk about things I have done or implemented in their same industry. If I did it - if I implemented a strategy that worked for my organization - they can to." - Jay Kuhns

Jay Kuhns, SPHR, is the VP of Operations & Healthcare Strategy at Kinetix and has presented and keynoted at many industry conferences. In this special edition of HR Latte, Jay and Rayanne talk about the upcoming ASHHRA Conference SEP 24-27 in Grapevine, TX and how attendees and vendors can best benefit from attending.

Join us for a quick conversation about the value of conference attendance, what your expectations should be, how to benefit from sessions and presentations, and so much more! Discussion Points for this episode:

What Attendees can Expect from a Conference and Expo Hall What Vendors can do Differently HR Tech: Define Your Needs, Make Sure the Product Meets your Needs Ge the Most out of Presentations & Educational Sessions The Risk-Averse Industry of Healthcare HR How to Maximize Your Conference Attendance

If you will be at the Annual ASHHRA Conference, make sure to come by the Dovetail Booth and say, "Hi!"- we'll be in Booth #130; we'd love to meet you and talk about what you have going on.

** Check out the Kinetix podcast, Talent Sniper Radio for all kinds of great HR-related information. On Twitter @JRKuhns @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers SaaS solutions & help desk programs to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Part 1: Guest Catherine Mattice, in a new #KeyPointPodcast series discusses Workplace Bullying in 2016

HR Latte, episode 94

Series: Bullying in the Workplace "There are two primary choices in life; to accept conditions as they exist, or accept the responsibility foe changing them." Denis Waitley This series will touch on what can be done about Workplace Bullying, why it happens and how to change or alter this destructive behavior. Businesses today are becoming more mindful of corporate wellness and the impact this type of behavior and other employee issues can have on overall company success.

Catherine Mattice is the co-author of Back Off! Your Kick-Ass Guide to Ending Bullying at Work - her expertise and research allow her to present and speak on this topic all over the world. As a former HR Practitioner, Catherine is well-positioned to understand and assist this on-going issue that is not confined to the school yard.

Join us for this quick hit series, as we address workplace bullying and its damage. "Workplace Bullying is systemic aggressive communication, manipulation of work, and acts aimed at humiliating or degrading targets. Bullying creates an unhealthy power imbalance between the bully and targets, and bullying often results in psychological consequences for targets and co-workers, and in enormous monetary damage to an organization's bottom line." Discussion Points for this episode:

The Legal Definition of Bullying The Three Concepts of Workplace Bullying Repeated, Power Imbalance, Resultant Damage The Psychology Behind Bullying If you are a victim of bullying, what can you do?

Series: Bullying in the Workplace Episode 1 What is Workplace Bullying? Episode 2 Healthcare HR: How to Manage Bullying Episode 3 Higher Ed HR: How to Manage Bullying On Twitter @CatMattice @Ray_anne and @HRLatte

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Joined in studio today by Nicole Smartt, the Co-owner and VP of Star Staffing, and the author of From Receptionist to Boss: Real-Life Advice for Getting Ahead at Work. Learn more about Nicole here!

Discussion guide from my conversation with Nicole Smartt:

Finding passion in your job is your key to success.
From receptionist to the boss: We talk about Nicole's story. "I wanted to be the best receptionist I could be." Why that mattered...
EVERYTHING is a learning experience. "Work experience can trump traditional education."
Know your strengths. But how do you do this?
Focus, importance of "NO."
"Be transparent with your vision." Let your engagement/happiness show! Nicole shares a positive outcome of doing just this.
It is easier to find the perfect attitude than the perfect job.
Trusting in your gut intuition!

You can find Nicole Smartt's book here:

About Nicole Smartt:

Nicole started her career fresh out of high school at a local staffing firm, where she worked as a receptionist. In a very short time, she worked her way up to business services manager where she oversaw the clerical placement division.

When the owners decided to sell, they offered Nicole a chance to buy it outright. They said her determination, drive, and commitment (along with many other factors) made her ideal to inherit the hard-won business they built. Nicole declined, concerned she was too young and inexperienced to rise to the task. The company sold to a larger staffing firm, and Nicole began her career in sales.

After two years in a sales position, Nicole left to start her own firm. During that time, Star Staffing approached Nicole to join their team. Within fourteen months of working at Star Staffing, Nicole became an owner. She now sits as vice president and co-owner. In less than six years, Nicole helped to increase sales by 1,800 percent and profit by 2,500 percent, taking her company to be one of the fastest-growing privately held companies in America by Inc. Magazine.

In studio today by Geoff Blades, who joined us to discuss his book The Trump Presidential Playbook: A Wizard's Path to the White House.

Geoff Blades teaches people to win. A former investment banker at Goldman Sachs and investor at the Carlyle Group, he is an author and advisor to senior Wall Street executives, CEOs and other leaders on all topics related to winning and getting what they want in their businesses, careers, and lives. You can learn more about Geoff here!

Discussion guide from my conversation with Geoff Blades:

Business and life (and campaigns) are all about transformational leaps.
Business, life, and politics is a game. Why don't people understand this? You have play. Most don't.
Trump understands this is about influence.
FIVE KEY LESSONS FROM TRUMP: A. Stay on point. B. Be more skilled. C. Powerful messaging. D. Be yourself. E. Play the part.
Geoff explains how to apply the lessons above. And yes, he explains how you can both be yourself AND play the part!
What are the specific skills Trump used to win the GOP nomination?
Can Trump win it all? It's a new game with old rules.

Find Geoff Blades' book here!

Joined in studio by Paul Downs, small business owner, New York Times columnist, and author of Boss Life: Surviving My Own Small Business. Learn more about Paul and the book here!

Discussion guide from my conversation with Paul Downs:

Paul describes his business as one that has neither failed nor thrived, which is the reality for more than 25 million small businesses in America.
Describes three ways to fail.
FINDING NEW BUSINESS: A big challenge to most small business owners; how to see when also running the business; how to balance between selling and doing the actual work that you sell.
EMPLOYEE MANAGEMENT: Hiring, firing, and supervising; how decisions you make impact your team, not just you.
ACCOUNTING: The importance of sharing the numbers with the entire team, and the impact that can have on how people function in the organization.
WORK-LIFE BALANCE: Is this for real? Why you need to focus on things OTHER than your business, and what your true goal should be.
Running a small business is hard. And you are not alone.
You don't have to run a billion-dollar business to be considered a success.

You can find Paul Downs' book here:

About Paul Downs:

Since 1986, Paul Downs has been the owner of a small custom furniture business, now specializing in premium conference tables. His company has neither failed nor thrived, a narrative that is the reality for more than twenty-five million small business owners in America. Many business books tell aspirational stories of a few successful, famous, and wealthy people, glossing over their career arcs without exposing the realities of being a boss. In BOSS LIFE: Surviving My Own Small Business, now out in paperback, Downs explores the real issues facing small business owners today, like online advertising and a global customer base. For years, Downs contributed to the New York Times “You’re the Boss” column, sharing his experiences as a small business owner and manager in posts that focused on topics like navigating the healthcare exchange or firing a veteran employee. Loyal readers of his column were vocal and supportive and the comments sections became their own forums on small business issues, guided by Downs’s knowledge and candor.

Joined in studio by Karen Leland, the CEO of Sterling Marketing Group, and the author of The Brand Mapping Strategy: Design, Build, and Accelerate Your Brand.

Joined in studio by Hal Barr, speaker, consultant, coach, and author of the new book, The First Billions' The Toughest. Learn more about Hal here!

Discussion guide from my conversation with Hal Barr:

The importance of moving through the sales process systematically.
Learning to relate to people better.
The art of sales.
The science of sales.
Applying the 80/20 (Pareto) Principle to your sales and business processes (and frankly, everything else in your life)...
Hal explains how all his art and science lessons can be applies across the board from sales, to marketing, to life...
Relating to people requires learning to truly listen to people. And in so doing you will learn to define people as thinkers, tellers, talkers, and taskers. Once you know this, you can relate and collaborate with these folks in a truly meaningful way.

Find Hal Barr's book here:

From Amazon:Sales is possibly the hardest profession in the world because professionals are tainted by those that don't do it right. This book is your guide to how to improve your skills to be the professional that others will admire and emulate. The methods discussed in this book have been tested and worked for literally thousands of sales people throughout the US and beyond.

-Learn to Speak the way people are willing to listen -Understand who your clients are that truly deserve your time and attention -Streamline your business and become more successful with less stress

Hal Barr has over 30 years in sales during which he developed and authored a proven sales process that increases sales, revenues and client retention. The process is based on the Pareto Principle which is almost considered a law of nature.

A little about Hal Barr: Nationally recognized thought leader on business development. Hal presented the 80/20 Principles over 180 times a year for the past 5 years to Fortune 100 companies. Hal's sales strategies have helped thousands of independent business people in the US grow top line revenue from 25% to 125%.

Joined in studio today by Jackie Dryden, the Chief Purpose Architect with Savage Brands, and the author of a new book called Get Your Head Out of Your Bottom Line: And Build Your Brand on Purpose!

Discussion guide from my conversation with Jackie Dryden:

To build a brand and a culture base on a true purpose, verses simply focusing on profits, this process normally takes three to five years.
Why is now the time to have a new type of conversation with business leaders about building brands on purpose?
Truth: Companies who lead with purpose are actually more profitable than those who focus solely on profits.
What can a company stand to gain from building a culture of purpose?
Most companies have a mission, a vision, and values. Why are these not enough? And what's the difference?
How millennials and boomers are driving real change in corporate America.
Jackie's three-step process: FOCUS, FILTER, FUSE!

Find Jackie Dryden's book here:

About Jackie Dryden:

Jackie is no stranger to blazing trails. She broke ground when she led one of the few woman-owned advertising firms in the male-dominated industry. She did it again when she published her unique parenting book, Just Me: What Your Child Wants You to Know About Parenting, and traveled the nation to speak about it on television and radio shows, to newspapers and magazines, and before professional and educational organizations.

Now, she’s blazing a new trail: leading a purpose revolution in corporate America. Her new business book, Get Your Head Out of Your Bottom Line, guides visionary leaders to reconnect with their true strengths through the power of purpose. The book will be released in early 2016, and already, she is shaking up C-suites as she asks today’s leaders to uncover and communicate the true reasons their companies exists—not just to make money.

With a passion for helping others discover “why” and “what for,” Jackie leads individuals and companies to understand how to better share what sets them apart.

Jackie speaks to companies, schools and organizations across the country about business strategy, personal purpose and women’s issues. She shares her wit and wisdom with groups as small as 30 to auditoriums of several thousand.

Joined in studio by best-selling author Ryan Holiday, who joined me to discuss his latest book, Ego Is The Enemy.

Notes and discussion guide from my conversation with Ryan Holiday:

We love to blame others for our problems. Is this the wrong attitude?

Definition: An unhealthy belief in our own importance. Arrogance. Self-centered ambition.

We discuss Ryan's own personal battles and how they impacted the writing of this book.

I don't think most of us have a good sense of self. This is that part of the problem.

Our ego damns us at almost every turn (early career moves, success, failure).

We create our own obstacles most of the time.

What do we do wrong to enable this to happen.

The key is conquering your ego. But how...

A learned skill? Are some people just not able to pull this off?

Most people won't be willing to take responsibility for there life and actions.

The new book pairs with "The Obstacle is The Way."

Ambition, achievement, and adversity all play a role.

This is still influenced by stoicism.

The goal is "to think less of yourself?"

We are fooling ourselves if we think we aren't an egomaniac.

Believing in your greatness kills creativity.

Want an explanation for the photo above? See below:

Part 1: Guest Dr. Daniel Crosby in a new #KeyPointPodcast series discusses truths behind individual happiness

HR Latte, episode 93

Series: The Pursuit of Happiness

In a follow up to his recent post, "Can Money Buy Happiness? Sort of." Dr. Daniel Crosby, Ph.D. explores the ideas of how we pursue, find, and hang on to happiness. And, interestingly enough, money can have a factor. In this series, Dr. Crosby and Rayanne will break down how genetics can impact this individual pursuit.

Dr. Crosby is the author of The Laws of Wealth: Psychology and the Secret to Investing Success, additionally, he is the founder of Nocturne Capitol, an investment management firm whose approach is rooted in the science of behavioral finance.

Join us in the new series, as we look beyond what we've always thought about the truth of happiness. Rayanne recently published a post, The Pursuit of Happiness: Like a room Without a Roof, which ties in nicely with this series: "Life goes whizzing by so quickly that we can’t even see the joy we have found or slow down enough to embrace it and feel the difference between happiness and a droning existence or what we think we should be doing, how we think we should be feeling — what the world or our world expects of us." Discussion Points for this episode:

Actually Pursuing Happiness What DNA has to do with it? The Journey vs. Destination Are some people destined to be unhappy? The genetic factors = what is out of control The set point for Joy How Choices Impact Happiness

Series Part 1, The Pursuit of Happiness Part 2, The Pursuit of Happiness Part 3, The Pursuit of Happiness On Twitter @DanielCrosby @Ray_anne @HRLatte and @intrepid_NOW

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Joined in studio today by Ali Mirza, the President of Rose Garden Consulting. We focus on his different approach to sales and sales training, and how they relate to getting results!

Discussion guide from my conversation with Ali Mirza:

"Sales training never ends. Understanding this leads to sales success."
Why is sales training important, and why companies need to invest more into their sales department.
What is sales process development?
What are the expectations of your sales people, and how do you motivate them properly?
Sales Coach vs. Sales Manager.
Consultative sales vs. Account reps vs. Business development rep vs. Sales closers!

About Ali Mirza:

Ali is an accomplished Sales Master and Trainer! Starting his career in sales at the tender age of 18, Ali quickly realized that he would have to become better because being terrible at selling was not fun. Ali's first sales role was in Insurance Sales, spending 3 years going door to door, outselling everyone in the country, Ali grew bored and tired and needed a change. Rose Garden Consulting was born and since then, Ali has personally closed over $100 Million in sales for many companies from small local establishments to large multi-national organizations.

Since 2012, Ali has taken his passion for closing deals to teaching others how to close deals. Ali firmly believes, there is no such thing as a born salesman; the only things born are baby boys and baby girls! Salespeople are taught. Ali currently lives in Atlanta and travels the country helping companies increase their sales.

Joined in studio today by Becki Saltzman, Curiosity Consultant with Living Curiously, and the author of LIVING CURIOUSLY: How To Use Curiosity To Be Remarkable And Do Good Stuff!

Discussion guide from my conversation with Becki Saltzman:

Are most people dissatisfied with their lives and careers because they are NOT curious?
"Curiosity is the cure for a lot of things..."
The reason most people struggle with sales is because they are not curious.
Becki provides the definition of LIVING CURIOUSLY (familiarity + uncertainty).
"Don't be so familiar with something that you are no longer curious..."
Can you be too curious? Can you hide behind it?
How does living curiously make one remarkable?
Becki walks us through the five-step LIVING CURIOUSLY method: a. Start with what you are not. b. Dumpster-dive your life. c. Cross-pollinate. d. Find uncommon commonalities. e. BLAST (blunder, learn, accumulate, successes, try again).
It's one thing to be curious, but if you learn nothing as a result of being curious, it is useless.
You can affect change in a BIG way, but you can also achieve this through small ripple effects too...
Can you learn to be curious? And if so, how do you start?
Free-range curiosity verses applied curiosity.
You need to arm yourself with three curiosity questions.
Why does corporate management seem to be opposed to employing curious people? Or another question: how do you build a "curious" business culture?
Determining the "minimum viable question." For example, "What did your childhood smell like?
"In the arena..." Are you even in the game, are you even in the arena if you are NOT curious?
The opposite of fear is curiosity, not courage.

About Becki Saltzman:

Becki is the author of Living Curiously: How to Use Curiosity to Be Remarkable and Do Good Stuff. She is a curiosity consultant, assumption buster, and idea generator.

Becki holds a masters degree in behavioral science from Washington University in St. Louis, and has spent the last two decades studying curiosity and the role it plays in adventure and insights, problem solving and idea generation, sales, and ideal lifestyle design.

She is also a blogger, columnist, professional speaker, and, in addition to Living Curiously, she's the author of Arousing the Buy Curious. In her past lives she was a real estate broker and fashion buyer. In her future life she's the host of the soon-to-launch podcast, What Are You Missing? A Podcast of Living Curiously.

Becki is the founder of the Living Curiously Lifestyle and creator of The Living Curiously Method—a framework and teaching program for using curiosity to accomplish remarkable things in adventure, work, and life. She is the spawn of auctioneers and breeder of boys. When she’s not traveling to speak about curiosity and living curiously, Becki lives in Portland, Oregon with her husband. She loves great travel adventures, crowded dance floors, and brown drinks.

Find Becki Saltzman's book here:

Joined in studio today by Kate Sweetman, Co-Founder + Chief Client Officer of SweetmanCragun, and author of Reinvention: Accelerating Results in the Age of Disruption...

Discussion guide from my conversation with Kate Sweetman:

In terms of developing leaders and driving change, is it a different process in the US verses other parts of the world? Or are the principles pretty much the same everywhere?
Why did the world need another book on leadership, change, and reinvention?
If you are not moving faster than the speed of change, you are falling behind.
Embrace that constant change is the new normal.
The reinvention agility matrix.
One role of a leader is to understand where on this matrix their people are, and move forward accordingly.
It's one thing to say "we need to change." It's quite another to actually drive and make that change. That's the true skill of a leader.
"The Reinvention Formula." Disatisfaction, focus, alignment, execution.
It's not about changing WHEN you have to, it's about changing BEFORE you have to.
Kate defines both "the Age of Disruption" and what is meant by "Reinvention." Note: being in the age of disruption is a good thing!
Change will affect your day. You just have to embrace that, and realize that your current today isn't the best it could be.
"We are actually programmed to learn, grow, and change. We just typically get that beaten out of us as children."
You will ultimately conclude that you will only want to work in an organization that embraces change.
This has everything to do with talent: recruitment, development, and retention.
Understanding the shift from continuous improvement, to renovation, to reinvention.
Why does change fail?
People have to clearly understand what WILL happen if change fails.
"Leadership development IS a change process."
How do you effectively start a change effort?

About Kate Sweetman:

Kate provides a uniquely valuable international perspective on Leadership and Organizations, having an extensive history researching, facilitating, advising, and publishing on multiple aspects of client work around the globe. Her first-hand experience with world leaders, Fortune 100 organizations, and Asian multi-nationals provides a substantial foundation for insights that extend beyond borders. Kate was listed as a Thinkers50 for her body of work throughout her career. She co-authored the best selling business bookThe Leadership Code.

Find Kate's book right here:

Joined on the show today by Tim Matthews, the Vice President of Marketing for Incapsula!

Discussion guide from my conversation with Tim Matthews:

Sales vs. marketing.
And why there needs to be a healthy tension between the two!
Need to get from CAN't to CAN IF...
What's it like running a marketing team at a high-growth cloud software company? What are the challenges?
Give us a sense of what's really going on these days in Silicon Valley?
You write a lot about marketers from the past, in one case from the 1800's. Why?
What's one marketing development you are really excited about?
What drove you to write "The Professional Marketer"? And what's this I hear it had something to do with your wife's being a chef?

About Tim Matthews:

Tim Matthews is VP of marketing at cloud service Incapsula and author of The Professional Marketer.

Tim was born in New York City and grew up in a nearby leafy suburb before taking the long route to Silicon Valley through Tokyo. He has worked in high tech for twenty years and managed marketing teams at six companies. When not writing or poring over marketing texts, he golfs, crosswords, and tries to keep up with his wife on a standup paddleboard. He has long wondered which is harder: crossing the chasm or a 200 yard carry over a water hazard.

You can find Tim Matthews' book here:

Joined on the show today by Lori Cheek: Architect turned Entrepreneur, Founder and CEO of Cheekd, a hyper-speed mobile dating app that makes missed connections obsolete. Lori, a Shark Tank Veteran, was recently listed as "The Digital Dating Disruptor" and "One of the Top 10 CEOs to Watch.”

Find Cheekd in the app store here!

Discussion guide from my conversation with Lori Cheek:

Ignore the naysayers.
"NEVER miss a connection."
Hyper-local engagement.
Real-time veres virtual time.
How is Lori building a user base.
We talk technology and her development team.
Lessons learned from her appearance on Shark Tank.
Advice on how to successfully bootstrap a startup.
How Lori deals with customer feedback.
Advice for new and current startup founders.
Taking the leap a faith, and how to deal with that fear.

More about Cheekd, from their website:

Cheekd reimagines online dating with a new app that makes missed connections obsolete. Cheekd uses a cross-platform low energy Bluetooth technology, which fosters hyper local engagement. The app connects people in real time, versus virtual time. Connections begin in person; Cheekd helps you take the next step and continue the conversation online.

Cheekd ensures you 'Never Miss a Connection'; thanks to this new Bluetooth technology, the app works on the train; on a plane...anywhere—You'll get a notification if someone who meets your criteria is within 30 feet of you. If you're near a potential spark, Cheekd makes sure you know about it.

Welcome to Episode 06 of Be A Game Changer: Winning the game of business and life! A series about taking action and playing this game to win, and play it well. A series that provides the light, the path, and your map to a better future!

Discussion guide from Episode 06: Winning the game of business and life:

First, Bill reminds us what it means to be a game changer.
Why is it so important to look at business and life as a game?
Why are we afraid of having fun doing business and living life?
Vitality is the key!
Business is a subset of life, and for game changers, they are intertwined, and their work fuels and inspires them.
When you see business and life as a game, you can make your own rules, and change them as necessary. Someone else's rules, scripts, and formula might not work for you. Change it!
"Game changers resist the status quo because they want to have fun doing it their own way."
What to do when you are afraid to challenge the company rules and policy?
This is NOT a zero-sum game. Just because there are winners, there does not have to be losers of the game.
Game changers thrive on the pressure that comes with playing a game. This is where legends are indeed made. And when you feel pressure, that's a sign that something amazing could happen!
Game changers want to play, they want the ball. They don't sit on the sidelines.
Most people are observers, not active participants.
"You might think you are playing the game, but you are probably not. You might be a piece on the board, but someone else is moving you around."
If the game is easy, you need to play a tougher game.
You might also realize that you are playing the wrong game. And when you are the CEO of your own life, you can decide to play a different game.
The game should never end. The game should continue to challenge you. The game should be moving always forward.

About the co-host, Bill Wooditch:

Bill is a keynote speaker and peak-performance business training coach. He is a mentor and advocate for those who actively seek and are determined to make a difference in their lives and the lives of others.

He began his career with $200 to his name, a suitcase, one corduroy suit and two ties. Retreat wasn't an option; there was only one way - Always Forward! His purpose, energy and conviction fueled his meteoric sales success. In two years, he "found a way and made a way" to become the top salesperson at Liberty Mutual – a company employing over 19,000 people at the time. Ready for the “next challenge”, he was recruited by and joined the 6th largest broker in the world, Corroon & Black (currently the Willis Group), where, for two consecutive years, he earned the distinction as the top producer in the company.

Today, he is the founder, CEO, and president of The Wooditch Group, a privately held risk management and insurance services firm. The Wooditch Group provides client-centric solutions and comprehensive risk management programs for domestic and international clients whose revenues range from $10 million to over $3 billion. He is also the founder of Think Next, Act Now!, a company that trains and mentors tomorrow’s entrepreneur today.

He earned his Bachelor’s Degree in Psychology at Purdue University and his Master’s degree in Public Administration at Penn State.

You can find Bill's book here:

This series is made possible by:

“Think Next, Act Now” is an entrepreneurial movement. It is a teaching platform, a coaching forum that emphasizes action, and the link between thought and action makes a difference in the outcome you determine or the result that is determined for you.

When you see, seize, and create opportunity for yourself, you take a BIG step toward becoming recession proof, and changing your life.

If you are determined to make a change in your life — “Think Next,

Welcome to Episode 05 of Be A Game Changer: Owning The Present! Take action to win the game of business and life! A series that provides the light, the path, and your map to a better future!

Discussion guide from Episode 05: Owning The Present:

First, Bill reminds us what does it even means to be a game changer: Game changers influence results, and the game of business and life is different simply because they are there and engaged...
What does Bill mean by "owning the present?"
The present is ALL WE HAVE...but too many people are anchored in the past. And as a result, they can never actually get to the future...
Focused on the future means you are operating from fear. Focused on the past and you are operating with regret. They only time is NOW.
"Owning the present is the ONLY way to INFLUENCE the future." How does that actually work?
You can only build a future through efforts in the PRESENT.
You have to know where you want to go, so that you can do the essential work in the present to get there...
The past can only give us excuses...
Fear distracts us from owning the present.
Only when you face your fear can you possibly own the present. You have to embrace your fear...
What does confidence have with owning the present?
Without a vision, you don't know how to operate in your present.
Importance of awareness...and how do we improve that skill set?
You cannot be happy if you aren't fully engaged in your present.
"Are you the kind of person you'd want to hang out with?"
"Stop looking in your rearview mirror..."
Belief is important, for, you cannot own the present without belief.
To be in the present, make it personal and authentic. You aren't present if you aren't authentic...
If you are a game changer, it is ALL personal.
You have the power to make things happen. And the present is the ONLY to wield that power...
Continued daily learning still matters to owning the present.
The role of meditation plays in owning the present...

About the co-host, Bill Wooditch:

Bill is a keynote speaker and peak-performance business training coach. He is a mentor and advocate for those who actively seek and are determined to make a difference in their lives and the lives of others.

He began his career with $200 to his name, a suitcase, one corduroy suit and two ties. Retreat wasn't an option; there was only one way - Always Forward! His purpose, energy and conviction fueled his meteoric sales success. In two years, he "found a way and made a way" to become the top salesperson at Liberty Mutual – a company employing over 19,000 people at the time. Ready for the “next challenge”, he was recruited by and joined the 6th largest broker in the world, Corroon & Black (currently the Willis Group), where, for two consecutive years, he earned the distinction as the top producer in the company.

Today, he is the founder, CEO, and president of The Wooditch Group, a privately held risk management and insurance services firm. The Wooditch Group provides client-centric solutions and comprehensive risk management programs for domestic and international clients whose revenues range from $10 million to over $3 billion. He is also the founder of Think Next, Act Now!, a company that trains and mentors tomorrow’s entrepreneur today.

He earned his Bachelor’s Degree in Psychology at Purdue University and his Master’s degree in Public Administration at Penn State.

You can find Bill's book here:

This series is made possible by:

“Think Next, Act Now” is an entrepreneurial movement. It is a teaching platform, a coaching forum that emphasizes action, and the link between thought and action makes a difference in the outcome you determine or the result that is determined for you.

When you see, seize, and create opportunity for yourself,

Part 5: Guest Josh Berry in a new #KeyPointPodcast series discusses Hiring for Innovation

HR Latte, episode 92

Series: When HR Kills Innovation Efforts

Hiring for Innovation is a core piece of success for innovative companies and can make or break your breakthrough efforts. Econic helps corporations map and execute innovation. After working with many corporations in many different industries, Josh Berry, Co-Founder of Econic has discovered some barriers to successful innovation that have their roots in HR.

In Part 5 of this series, Rayanne and Josh discuss how hiring the right people can make a difference in innovation efforts. Getting the right people on the right teams is fundamental to transformation innovation success.

Tune in as Josh discusses what he has discovered from his years of consulting and working with hiring and HR departments. Discussion Points for this episode:

Hiring for Innovation. New ideas can distract from doing the "basics of business" right. Hiring and equipping the right employees. How we can encourage exec teams to listen to challenges of hiring? Disagreement and Discord: Are these really negatives when it comes to innovation? Complacency and Chaos Succession Planning Hiring Tools for Innovative companies On Twitter @Josh_Berry @Ray_anne @HRLatte and @intrepid_NOW

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Guest Joel Cheesman, Founder, Ratedly

Joel Cheesman of Ratedly stops by for this quick-hit conversation about how Ratedly will change how Employers gather employee reviews.

HR Latte, episode 91 Series: #HRTechNOW

Ratedly aggregates employee reviews from multiple sites to one place - a mobile app that makes following employee reviews easy. Joel Cheesman talks about all the great things they are doing at Ratedly and how you can learn more.

***HR Latte launched the series, #HRTechNOW in December to share what's new and evolving in the HR technology space. Practitioners, entrepreneurs, dev experts, and more join Rayanne in this series. Discussion Points for this episode:

Joel talks about the employee review sites out there and how Ratedly makes sense of all the noise Ratedly pulls information from Glassdoor, Indeed, CareerBliss, Twitter, etc. Joel points to FairyGodBoss and InHerSight as segmented employment review sites. Benefits of Ratedly Is Google the ultimate aggregator? Ratedly focuses on specific companies Available for download from iPhone, iPad, iPod Expectations for next year: Bootstrapped, self-funded - Looking to build something lean and mean with organic growth Analytics coming soon, along with Recruiting! On Twitter @JoelCheesman @Ray_anne @HRLatte and @intrepid_NOW

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

Welcome to Episode 04 of Be A Game Changer: Become the CEO of Your Life! Take action to win the game of business and life! A series that provides the light, the path, and your map to a better future!

Discussion guide from Episode 04: Become the CEO of your life:

First, Bill reminds us what does it even means to be a game changer: Game changers want responsibility and accountability, and to make a difference, and influencing results.
Bill provides an overview of what it means to become the CEO of YOUR life.
"If you are not in control of your life, then who is?"
You are responsible for your life. But most of us concede this to others. And that's you are unhappy.
What's your personal mission statement?
"Most people simply exist. They aren't really living."
This is a mindset. And there are no excuses.
CEOs find a way, or make a way, to make things happen in life.
How are you perpetuating yourself?
CEOs serve yourself first. Before you can possibly help others.
With regards to the idea of becoming the CEO of your life, you can either accept or reject the idea, BUT YOU CANNOT ESCAPE IT.
Deep down, people know they have the power (and the responsibility) to make things happen, but they are afraid of that power.
A CEO embraces continuous learning and development, a process that NEVER ends.
A game changers find joys in learning something new, and then successfully applying it to his or her life...
The service mindset is a critical factor here. The Abundance Mindset. We can ALL win.
Saying "I don't know" should be empowering, and game changers, then say "But show me how!"
Beware of the ego...
Understanding the four I's: Individual. Intractable. Intransigent. Invaluable.
Confidence (ego with talent) vs. Arrogance (ego without talent).
How do you start to become the CEO of your life?

About the co-host, Bill Wooditch:

Bill is a keynote speaker and peak-performance business training coach. He is a mentor and advocate for those who actively seek and are determined to make a difference in their lives and the lives of others.

He began his career with $200 to his name, a suitcase, one corduroy suit and two ties. Retreat wasn't an option; there was only one way - Always Forward! His purpose, energy and conviction fueled his meteoric sales success. In two years, he "found a way and made a way" to become the top salesperson at Liberty Mutual – a company employing over 19,000 people at the time. Ready for the “next challenge”, he was recruited by and joined the 6th largest broker in the world, Corroon & Black (currently the Willis Group), where, for two consecutive years, he earned the distinction as the top producer in the company.

Today, he is the founder, CEO, and president of The Wooditch Group, a privately held risk management and insurance services firm. The Wooditch Group provides client-centric solutions and comprehensive risk management programs for domestic and international clients whose revenues range from $10 million to over $3 billion. He is also the founder of Think Next, Act Now!, a company that trains and mentors tomorrow’s entrepreneur today.

He earned his Bachelor’s Degree in Psychology at Purdue University and his Master’s degree in Public Administration at Penn State.

You can find Bill's book here:

This series is made possible by:

“Think Next, Act Now” is an entrepreneurial movement. It is a teaching platform, a coaching forum that emphasizes action, and the link between thought and action makes a difference in the outcome you determine or the result that is determined for you.

When you see, seize, and create opportunity for yourself, you take a BIG step toward becoming recession proof, and changing your life.

If you are determined to make a change in your life — “Think Next, Act Now” will provide the essential toolkit to move your life fo...

Joined in the Incubator today by Liam Shanahan, the Founder + CEO of HIDEFperformance: Online Coaching Simplified...

Discussion Guide from our conversation with Liam Shanahan:

Fitness technology.
Startup growth.
Building online communities.
Consumer marketing.
"Shopify for the fitness professional."
Recruiting talent.
Helping people help people.
Leveraging your knowledge.

About Liam Shanahan:

HIDEF is Liam Shanahan's 2nd entrepreneurial venture. Previously he founded and managed operations of one of the fastest growing Training Academy's in the South between 2010-2014. He developed over 1,000 youth, amateur, and professional athlete's. HIDEF was founded to serve similar professionals after going through the struggles of growing a brick and mortar, service based business.

Welcome to Episode 03 of Be A Game Changer: The Think And Do Effect Take action to win the game of business and life! A series that provides the light, the path, and your map to a better future!

Discussion guide from Episode 03: The Think And Do Effect

What does it even mean to be a game changer?
Game changers recognize that life is a game, and they play to win.
Bill provides a quick overview of the Think And Do Effect.
Most people overthink and never do. And some people Do without thinking it through. Too many people never think AND do.
The key is this: once you think about an important action to take, you do have to actually take immediate action to move the ball forward.
Winners often win because they take action first.
If you wait until the situation is perfect before proceeding, you will lose. It will NEVER be perfect...
"The shorter the distance between thought and action, the greater the likelihood of success."
Game changers take immediate action after an intelligent thought.
By not taking action, you lose momentum and credibility.
How do you know when you have thought enough about a potential action?
Design and lead verses reacting and following. Reacting is playing someone else's game, and that NOT what game changers do.
In football (and in the game of life), it's better to hit than BE hit...
Failing forward: when you think and do, you will sometimes make mistakes. Don't let fear of mistake prevent action. Rather, look at those types of mistakes as learning opportunities...
How important is instinct here? It is a driver of confidence in think and do.
With regards to instincts, can you improve your instincts? Or is the bigger issue actually listing (and trusting) your instincts?
"You have to think deliberately and act decisively."
How do you think deliberately?
The importance of creating your own environment (and how this is part of defining the rules of the game YOU are playing)...
When you DO, how do you deal with the naysayers? Taking action will usually result in someone reacting negatively. (Honestly, you need naysayers -- they give you guidance on where you are).
Game changers don't let naysayers deflect them from their path...
You have to become your own force multiplier.
Make momentum your ally.

About the co-host, Bill Wooditch:

Bill is a keynote speaker and peak-performance business training coach. He is a mentor and advocate for those who actively seek and are determined to make a difference in their lives and the lives of others.

He began his career with $200 to his name, a suitcase, one corduroy suit and two ties. Retreat wasn't an option; there was only one way - Always Forward! His purpose, energy and conviction fueled his meteoric sales success. In two years, he "found a way and made a way" to become the top salesperson at Liberty Mutual – a company employing over 19,000 people at the time. Ready for the “next challenge”, he was recruited by and joined the 6th largest broker in the world, Corroon & Black (currently the Willis Group), where, for two consecutive years, he earned the distinction as the top producer in the company.

Today, he is the founder, CEO, and president of The Wooditch Group, a privately held risk management and insurance services firm. The Wooditch Group provides client-centric solutions and comprehensive risk management programs for domestic and international clients whose revenues range from $10 million to over $3 billion. He is also the founder of Think Next, Act Now!, a company that trains and mentors tomorrow’s entrepreneur today.

He earned his Bachelor’s Degree in Psychology at Purdue University and his Master’s degree in Public Administration at Penn State.

You can find Bill's book here:

This series is made possible by:

“Think Next, Act Now” is an entrepreneurial movement.

Part 4: Guest Josh Berry in a new #KeyPointPodcast series discusses Lack of Speed and How HR can Slow Innovation

HR Latte, episode 90

Series: When HR Kills Innovation Efforts

HR is a core piece of the innovation equation and can make or break your innovation efforts. Econic helps corporations map and execute innovation. After working with many corporations in many different industries, Josh Berry, Co-Founder of Econic has discovered some barriers to successful innovation that have their roots in HR.

In Part 4 of this series, Rayanne and Josh discuss how speed or lack of it can impact how innovation happens. HR is not always a quick-moving department, how can we move past this expected road block to get to the discovery of new ideas and innovation more quickly

Tune in as Josh discusses what he has discovered from his years of consulting and working with HR departments. Discussion Points for this episode:

Human Resources is typically risk-averse and slow-moving -- how can an HR dept move with alacrity? Build, Measure, Learn Cycle (Eric Ries - Lean Start-Up) Identifying the riskiest things, measure and move through new ideas How HR can look at WHAT they can achieve instead of focusing on HOW. What are the right performance measures for an innovative company? Innovation Accounting: how to defend innovative initiatives when profitability takes longer Quantifiable Innovati0n Lean HR - applying the ideas of Lean Start-Up to HR (Dwane Lay) How HR can slow down, if necessary Speed is Key On Twitter @Josh_Berry @Ray_anne @HRLatte and @intrepid_NOW

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Welcome to Episode 02 of Be A Game Changer: How to define what it means to be a game changer: What is your path? What will bring achievement and happiness? Take action to win the game of business and life! A series that provides the light, the path, and your map to a better future!

Discussion guide from Episode 02: What does winning look like for YOU?

What does it even mean to be a game changer?
Game changers are remarkable. They are accountable.
Game changers recognize that life is a game, and they play to win.
And in playing the game, we discuss why "play" seems to have a negative connotation.
And in playing the game of business and life, yes, we play to win. But there do not have to be losers. We can all win this game! Move away from the "Zero Sum" thinking...
Having a definition of what winning the game of life means gives you freedom. You now have a concrete endeavor to seek. You know where you want to go. That alone is enlightening!
A game changer has to know where they want to go, and what they want to change and influence, right?
What is happiness? And why is knowing what that means to you important?
Joy verses happiness. There IS a difference.
Destinations are markers that show us where we are, and what we still have to do. Understand that most people don't know where they want to go, and that causes a lot of stress.
"The chase is the foreplay. That's all the fun!"
You also have to recognize there is a cost to achieve your destination. And you have to know if you are willing to pay that cost. Game changers are willing to do so. (Hint: the cost is emotional) You have to bang through fear.
And there will be collateral damage along the way. Game changers know and expect this.
You have to keep raising the bar.
Game changers look at fear as a signal, an indicator, a marker that they are close. And the bigger the fear, the closer they are to achieving their destination.
"You don't bargain with success."
There are three phases: Achievement phase, maintenance phase, and the Phase of Next (the growth). Most try to maintain once they achieve their first success, but true growth comes when you push from there. Game changers do NOT maintain for long.
Activity rules success. The more activity you have in life, the more exposure to opportunities for success.
Directed and measured activity verses mindless, justify-your-salary activity.
Game changers don't watch the clock, they are purely focused on directed and measured activity.
A game changer knows when their activities and work are moving the ball forward towards the goal.
Take "the money" part of the table. Game changers aren't focused on the money. They don't play small...they think bigger than that.
We again discuss the importance of your message here. There has to be alignment between the message and the messenger. But you also have to be able to adapt and adopt and be sensitive to how others feel. People have to believe in you...

About the co-host, Bill Wooditch:

Bill is a keynote speaker and peak-performance business training coach. He is a mentor and advocate for those who actively seek and are determined to make a difference in their lives and the lives of others.

He began his career with $200 to his name, a suitcase, one corduroy suit and two ties. Retreat wasn't an option; there was only one way - Always Forward! His purpose, energy and conviction fueled his meteoric sales success. In two years, he "found a way and made a way" to become the top salesperson at Liberty Mutual – a company employing over 19,000 people at the time. Ready for the “next challenge”, he was recruited by and joined the 6th largest broker in the world, Corroon & Black (currently the Willis Group), where, for two consecutive years, he earned the distinction as the top producer in the company.

Today, he is the founder, CEO,

Part 3: Guest Josh Berry in a new #KeyPointPodcast series discusses Fear of Failure

HR Latte, episode 89

Series: When HR Kills Innovation Efforts

HR is a core piece of the innovation equation and can make or break your innovation efforts. Econic helps corporations map and execute innovation. After working with many corporations in many different industries, Josh Berry, Co-Founder of Econic has discovered some barriers to successful innovation that have their roots in HR.

In Part 3 of this series, Rayanne Thorn invites Josh Berry to talk about how risk-averse HR can hinder innovation with a Fear of Failure- is too much time being spent saying, "Are we making the right decision?"

Treating failure with respect -- what respect is owed failure?

Tune in as Josh discusses what he has discovered from his years of consulting and working with HR departments. Discussion Points for this episode:

Econic's embracing of the Silicon Prairie Having a healthy respect for failure Why tying bonuses to ROI can hinder growth and innovation efforts How HR can get past their risk aversion tendencies Inclusion initiatives: "Is it safe to be unpopular?" - Joe Gerstandt Harmony: is HR responsible? Having healthy discord. The impact of organizational structure on harmony and innovation On Twitter @Josh_Berry @Ray_anne @HRLatte and @intrepid_NOW

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Guest Chip Luman, COO & Co-Founder, Digital Disruption at HireVue

HR Latte, episode 88

Series: Digital Disruption

HireVue kicks off its 3rd Annual User Conference Digital Disruption at HireVue today. In this Quick Hit Podcast, Chip Luman, COO and Co-Founder visits with Rayanne to discuss what's happening in digital today, why not only Recruiting but also HR need to take notice and how HireVue is making a difference.

***HR Latte launches this new series to discuss how digital has changed the human side of our work, and how it will continue evolve.

HireVue will be LiveStreaming various Digital Disruption sessions throughout the conference, check out http://www.hirevuedisruption.com/ for more details and follow the hashtag #VueDD16 for details. Discussion Points for this episode:

Chip gives his background in technology, data and gaming, He has grown up in tech! Digital Disruption: The Changes we've Seen Customer Appreciation: Talent Acquisition Leadership How HireVue benefits Recruiters and what they have done to expand in human resources Automating the process of hiring and talent management Behavioral-Based interviewing: Insights, assessment Using Math and Data to benefit HR Users of HireVue, acquisition and management of talent Expectations for 2016 and how they will help their customers win On Twitter @CLuman @Ray_anne @HRLatte and @intrepid_NOW

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Guest Scot Sessions, Sr. Marketing Director at HireVue

HR Latte, episode 87

Series: Digital Disruption

HireVue kicks off its 3rd Annual User Conference Digital Disruption today. In this Quick Hit Podcast, Scot Sessions, Senior Marketing Director of HireVue, talks about this fabulous opportunity for HireVue to connect with its users, company growth, and the impact developing a user conference.

HR Latte launches this new series to discuss how digital has changed the human side of our work, and how it will continue evolve.

HireVue will be LiveStreaming various Digital Disruption sessions throughout the conference, check out http://www.hirevuedisruption.com/ for more details and follow the hashtag #VueDD16 for details. Discussion Points for this episode:

How the Digital Disruption User Conference came about The Evolution of Marketing What to Expect this Year Live-Stream #VueDD16

On Twitter @ScotSessions @Ray_anne @HRLatte and @intrepid_NOW

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Welcome to Episode 01 of Be A Game Changer: The Always Forward Mindset and Philosophy! Take action to win the game of business and life! A series that provides the light, the path, and your map to a better future!

Discussion guide from Episode 01: Always Forward:

What does it even mean to be a game changer? "Nothing can happen without taking an action..."
A game changer influences an outcome.
Most people aren't engaged enough in their own lives (or careers) to be game changers. "Most are observers, not participants in life..."
Game changers thrive on pressure.
Bill provides an overview of what is meant by ALWAYS FORWARD.
Most think they are moving forward, but most really are not. How do you know?
Taking action removes fear, which is what holds back most people.
You will have setbacks. Game changers accept that, but keep moving forward.
We discuss mentorship, which is critical to helping you become a game changer.
Mentors hold you accountable, but they teach you how to move forward, and what roadblocks to pay attention to.
"Walking through the grass barefoot..."
Understanding your message to drive forward, taking intelligent risk.
Knowing what will happen when you cross your Rubicon, and when you do, your life will never be the same. And the only way to be a game changer.
You have to know what price you are willing to pay to achieve what you want to achieve.
Be careful about what you want, because you just might get it.
If you aren't moving forward, you will atrophy.
How do you find out what your Rubicon will be? Too many people don't know.
You do have to find YOUR voice.
You will feel insecurity, but therein lies your opportunity to go always forward. It can be a learning moment, a part of growth.
The importance of continuous learning. Game changers are always learning, always expanding their thinking. And sometimes you have to learn how to learn...
But don't fall on always learning and NEVER taking action or a step forward.
How do you know what your next step is? Forward motion is critical, but many don't know where to go...
"You have to think next..."

About the co-host, Bill Wooditch:

Bill is a keynote speaker and peak-performance business training coach. He is a mentor and advocate for those who actively seek and are determined to make a difference in their lives and the lives of others.

He began his career with $200 to his name, a suitcase, one corduroy suit and two ties. Retreat wasn't an option; there was only one way - Always Forward! His purpose, energy and conviction fueled his meteoric sales success. In two years, he "found a way and made a way" to become the top salesperson at Liberty Mutual – a company employing over 19,000 people at the time. Ready for the “next challenge”, he was recruited by and joined the 6th largest broker in the world, Corroon & Black (currently the Willis Group), where, for two consecutive years, he earned the distinction as the top producer in the company.

Today, he is the founder, CEO, and president of The Wooditch Group, a privately held risk management and insurance services firm. The Wooditch Group provides client-centric solutions and comprehensive risk management programs for domestic and international clients whose revenues range from $10 million to over $3 billion. He is also the founder of Think Next, Act Now!, a company that trains and mentors tomorrow’s entrepreneur today.

He earned his Bachelor’s Degree in Psychology at Purdue University and his Master’s degree in Public Administration at Penn State.

You can find Bill's book here:

This series is made possible by:

“Think Next, Act Now” is an entrepreneurial movement. It is a teaching platform, a coaching forum that emphasizes action, and the link between thought and action makes a difference in the outcome you determine or the resu...

Joined on the show by Roy Craft, President of GroupSpace LLC.

Roy has had a long and varied career from technical and retail fields to international corporate business to non-profit and higher education. He has simultaneously had strong avocational interests in positive peace, sustainability, education and making.

Four key takaways from our conversation with Roy Craft:

The importance of developing an integrated life as opposed to a balanced life, and how the Millennial generation is showing us the way to do this;
The extent to which we have divisions and segmentation in our society which we accept as normal today, but which in an historical context have not been so….such as the idea that we need to educate differently for the sciences and the arts;
We need to embrace change and dynamism. Diversity is not enough, but it is a start; disruption is not the goal but it’s a beginning.
We can train ourselves in spontaneity and bring this into our lives to create something new, something happy, something wonderful and fulfilling of our lives.

This interview was originally published on A New Business Mindset.

Joined on the show today by Dennis C. Miller, motivational speaker, leadership coach, CEO, and author of the book Moppin' Floors to CEO: From Hopelessness And Failure to Happiness and Success. Learn more about him here.

Discussion guide from my conversation with Dennis C. Miller:

How big of a problem is depression, anxiety, and mental illness in business today? Dennis believes at least 50% of executives are suffering.
Dennis explains his experience with depression and anxiety in a high-powered position.
Why do you believe mental illness should not be viewed as a character flaw?
Why is it a sign of strength to seek professional help, and not a weakness?
How does investing in your emotional health contribute to personal growth, happiness, and success?
How can CEOs recover from mental health issues without sacrificing their place professionally?

Find Dennis C. Miller's book here:

About Dennis C. Miller:

Dennis is the author of "Moppin' Floors to CEO: From Hopelessness and Failure to Happiness and Success," and a nationally recognized strategic leadership coach and motivational speaker with over 30 years of experience. The former CEO of Somerset Medical Center and Healthcare Foundation, Dennis now works with leaders of nonprofit organizations and is an expert in board governance, leadership development and succession planning. As the Founder and Executive Director of the Center for Excellence in Leadership, Governance and Philanthropy at Farleigh Dickinson University, Miller also served as Chairman of the Board of Trustees for Saint Joseph’s Regional High School in Montvale, New Jersey.

Miller is a regular columnist for The Nonprofit Times, a leading business publication for the nonprofit industry. He has written three previous books about nonprofit organization success: A Guide to Achieving New Heights: The Four Pillars of Successful Nonprofit Leadership; The Nonprofit Board Therapist: The Guide to Unlocking Your Organization’s True Potential; and The Power of Strategic Alignment: A Guide to Energizing Leadership and Maximizing Potential in Today’s Nonprofit Organizations.

Joined on the show today by Gavin MacDonald, Co-founder and President, and Scott Graham, CEO and Co-founder, of Mimmer, a community platform for political cause organization and fundraising.

Discussion guide from my conversation with Mimmer:

"Can we power democracy in a new way?"
Why do we need a platform like Mimmer? Do we no longer have a voice to affect real change?
How technology can be a disruptive force in the political realm...
How millennials engage in their communities right now...
How does Mimmer actually work?
How did you come up with this idea?
What does the future hold for Mimmer?
Is Mimmer still in Beta?
We discuss the technology behind Mimmer...
Do you have to be a professional activist to do this right?

About today's guests:

Mr. Gavin MacDonald is a serial entrepreneur, with an emphasis in media and content management. A graduate of Auburn University, Mr. MacDonald has been in involved with several successful business ventures. An Atlanta native, he cares deeply about the future of the start-up scene and is working hard to help put Atlanta on the scene for technology start ups. Mr. MacDonald is an avid sports fan, you can find him most Sundays cheering on the Falcons with a cold beer accompanied by his two dogs, Remy and Jamison.

Mr. Scott Graham is an expert in product development, growth marketing, and business strategy with past experiences as a successful entrepreneur, management consultant, and private equity director. He has spent the past several years developing and teaching growth marketing methodologies that integrate his deep knowledge in technology, cognitive behavior, and data analysis. His reputation for incubating new businesses and delivering innovative product advances has elevated him as a leader in the field. He is an author and frequent seminar lecturer with past engagements at Emory University, Suffolk University, and North Georgia College.

Joined on the show today by Monty Hamilton, CEO of Rural Sourcing Inc.

From their website: Every day, organizations across the United States turn to offshore outsourcing providers to fulfill their IT development and support needs. The general perception is that offshore IT companies provide a service at a cost that their American counterparts simply cannot match. In many cases, not only can onshore outsourcing provide a faster and higher-quality product, but it can be done at around the same total cost. Discussion guide from our conversation with Monty Hamilton: 1. Challenges companies face now and into the future in terms of hiring/retaining IT talent

Overview of the current IT outsourcing marketplace
General business benefits of domestic outsourcing
The role agile development plays in domestic outsourcing and why it's necessary in today's digital landscape
How domestic outsourcing is helping not only re-invent the U.S. technology marketplace, but also re-invigorate rural American business and communities
Future trends/events/issues/legislation that impact the growth of domestic outsourcing
The true value of Tier 2 cities About Monty Hamilton:

Monty Hamilton leads the executive team and drives the overall strategy for Rural Sourcing Inc. Hamilton is responsible for leading the strategic direction and the growth of RSI including the launch of 10 new development centers with 2,000 colleagues across low cost of living, high quality of life locations in the United States. This is Hamilton’s second entrepreneurial start-up venture after leaving Accenture in 1995. He joined together with four other colleagues to build Clarkston Consulting where he was instrumental in growing Clarkston into a global strategic and systems integration firm with offices across the US and Europe. After Clarkston’s acquisition of RSI, he became the CEO in 2009.

Hamilton is a sought-after speaker on outsourcing, domestic sourcing and workforce development topics and has been featured on CNBC, BBC, NPR radio and at various industry conferences, including IAOP, Gartner, Digital Georgia and others. In addition, articles depicting RSI’s innovative outsourcing model have appeared in Business Week, CNN Money magazine, CFO magazine, and CIO magazine.

His achievements were recognized by being named as a regional finalist for the 2015 Ernst & Young Entrepreneur of the Year Award.

Hamilton is active in the community and civic circles as well. He is on the Advisory Boards for Mobile Chamber of Commerce, the Bond Group and Metro Atlanta Chamber of Commerce. Hamilton believes in giving back to the community, specifically to special needs programs. He is currently involved with the Special Olympics and is a former Board Chair for the Adaptive Learning Center.

Hamilton holds an M.B.A. from the Cox School of Business at Southern Methodist University and a B.B.A. in business from Millsaps College.

Joined on the show by Dr. Andrea Simon, a Corporate Anthropologist with Simon Associates Management, and the author of On The Brink: A Fresh Lens to Take Your Business to New Heights. Learn more about Andrea Simon here!

Discussion guide from today's conversation with Andrea Simon:

What is a corporate anthropologist, and how does this focus differ from traditional change management practice?
What are innovation games?
Turning observation into innovation.
We discuss her latest book: On The Brink: A Fresh Lens To Take Your Business To New Heights.
A new way to think about developing strategy.
You need more observant eyes (and how do you develop more observant eyes).
Andi walks us through several case studies on how to apply anthropology to corporate change and innovation.

About Andrea Simon:

· Founder and CEO of Simon Associates Management Consultants

· Author of On The Brink: A Fresh Lens to Take Business to New Heights

· Trained practitioner of Blue Ocean Strategy® and Innovation Games®

· Sought-after professional speaker and workshop facilitator

· PhD in Anthropology, tenured Professor in American Studies and Anthropology

· Visiting Professor at Washington University in St. Louis

Find Andrea Simon's book here:

Part 2: Guest Josh Berry in a new #KeyPointPodcast series discusses Incentive Adjustments

HR Latte, episode 86

Series: When HR Kills Innovation Efforts

HR is a core piece of the innovation equation and can make or break your innovation efforts. Econic helps corporations map and execute innovation. After working with many corporations in many different industries, Josh Berry, Co-Founder of Econic has discovered some barriers to successful innovation that have their roots in HR.

In Part 2 of this series, Rayanne Thorn invites Josh Berry to talk about how HR can hinder innovation by the Wrong Incentives - are the right incentives and compensation in place?

Where HR finds itself in innovative companies is very different than a standing organization - perhaps structuring incentives differently than expected will have the impact and focus to benefit growth, allowing HR to benefit, as opposed to hinder.

Tune in as Josh discusses what he has discovered from his years of consulting and working with HR departments. Discussion Points for this episode:

HR needs to look at itself differently The Risk Mitagator and Protector that HR sees itself as Identifying short-term objectives that hinder innovation How to grow a different company Structuring incentives differently Measure what Matters: should this change? Undertsanding the mind of an entrepreneurial employee On Twitter @Josh_Berry @Ray_anne @HRLatte and @intrepid_NOW

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Part 1: Guest Josh Berry in a new #KeyPointPodcast series "When HR Kills Your Innovation Efforts"

HR Latte, episode 85

Series: When HR Kills Innovation Efforts

HR is a core piece of the innovation equation and can make or break your innovation efforts. Econic helps corporations map and execute innovation. After working with many corporations in many different industries, Josh Berry, Co-Founder of Econic has discovered some barriers to successful innovation that have their roots in HR.

In Part 1 of this series, Rayanne Thorn invites Josh Berry to talk about People and whether or not everyone is cut out to be part of an innovative company. Just as the opposite can have a negative effect on any company, bringing the right people to an innovative company and then providing them with the right opportunities can promote incredible success.

Tune in as Josh discusses what he has discovered from his years of consulting and working with HR departments. Discussion Points for this episode:

Recognizing the HR barriers to innovation success Why disruptive companies need to be so disruptive Does technology actually provide a solution? Necessary shifts to HR processes in an innovative company Not everyone is cut out to be an innovator Getting the "People" part right How to Identify Innovators On Twitter @Josh_Berry @Ray_anne @HRLatte and @intrepid_NOW

*Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

Joined today on the show by Howard Love, lifelong entrepreneur, angel investor, and author of a new book called The Start-Up J Curve: Six Steps to Entrepreneurial Success.

Discussion guide from my conversation with Howard Love:

"Your original idea is an hypothesis."
We discuss the six phases of the J-Curve: Create Release Morph Model Scaling Harvest
What is the most important phase? [Hint: Morph, and why...]
Why do we get so spooked and freaked out by failure, setbacks, and mistakes? And how do we learn to actually embrace failure?
"Whether you want to admit it or not, most startups unfold in a very predictable pattern (the J-Curve). You have no excuses."
"The most common path..."
Why did we need another book on start-ups? What compelled you to write the Start-up J Curve?

Find Howard Love's book here:

About Howard Love:

Howard is a life-long entrepreneur who has founded, co-founded, funded and managed startups for over 30 years. He has founded or co-founded over 15 businesses and invested in over 50 startups.

Love was born in Detroit in 1960, and attended Phillips Exeter Academy (1974-1978) and Colgate University (1978-1983). He completed his first Ironman competition at the age of 51 in Lake Placid, NY. His first book The J Curve for Start-Ups will be published by Greenleaf Book Group in the fall of 2016. Love resides in Silicon Valley, CA.

Sara Robinson Chambless is an inspired self-realization teacher whose writing, speaking, and wellness practice empower individuals to lead rich and satisfying lives free from worry, stress, and fear.

Learning from Thoreau that we do not need to lead “lives of quiet desperation”, feeling stuck on a treadmill, but rather can find what we are “supposed” to be doing and move to an authentic life;
Happiness is not something to be pursued in its own right, but is something that emerges when we make life choices that put us on the right path;
The key to all of this is living mindfully. And Sara not only gives us some general tips on mindfulness, but spends time making it practical and real in a business context.

This episode was originally published on A New Business Mindset!

Joined on the show today by Ron Wallace, former delivery driver and retired president of UPS International, and author of the new book, Leadership Lessons From a UPS Driver: Delivering a Culture of We, not Me. You can learn more about Ron Wallace and his book by clicking here!

Discussion guide from my conversation with Ron Wallace:

There are a lot of leadership books, so why did we need one teaching lessons about the UPS way?
Working at UPS gave him a PHD in teamwork and accountability...
"A view from the front lines..." What any true leader needs.
A focus on people, NOT business plans.
CLICK HERE to learn your Leadership IQ! What is Leadership IQ, and why do you need to know YOUR score?
Isn't everyone a leader? Even if you are just leading YOURSELF?
Understanding that the process of working on your leadership skills NEVER ends.
A successful organization needs its own unique business culture. We all understand this. But HOW do you actually build one? And how do you improve it?

About Ron Wallace:

Ron Wallace knows something about hard work and leadership. Over a career of four decades, he went from a UPS driver to the president of UPS International, where he was responsible for the operations of UPS in more than 200 countries and led more than 60,000 employees.

Now, in his new book, Leadership Lessons from a UPS Driver: Delivering a Culture of We, Not Me, he is pulling back the curtain on UPS’s company culture of “we, not me,” and the principles written by the original UPS founders that have guided the success of the company for the past century.

The book describes how UPS inspired generations of motivated employees, and teaches leaders at any level how to build strong, unified teams and successfully weather the inevitable storms that come with running an organization. This straightforward, simple style of leadership provides a blueprint for individuals or companies to build on their past successes, sharpen their leadership skills and successfully adapt to future challenges.

Find Ron Wallace's book here:

Joined on the show today by Emily Lagasse, the Founder + CEO of Fedwell Pet Foods. Our pets deserve better food, yes. But learn how one entrepreneur built a business from scratch to solve a very common problem....

Discussion guide from my conversation with Emily Lagasse:

The inspiration behind starting Fedwell Pet Foods.
Challenges with manufacturing and getting the product made, and how she's dealing with that.
She shares her unique distribution model, and how she will scale the business when the time comes. And what you can learn from how she will accomplish that.
She walks us through her current product line, but shares where things can go from here: foods for new animals, and adding new proteins, such as crickets. Yes...crickets!
How do you build trust with a new market, in a very competitive market, on a very sensitive subject (what people feed their fur babies)...
What are the biggest challenges building a business like this? And can you share some key lessons for those trying to do something similar?
Any guidance for finding and recruiting manufacturing for any type of product?
How do you deal with the strict testing of product, especially when everyone in your market is concerned, from finicky owners to veterinarians?
How do you scale a business such as this, without compromising quality and your principles?

About Emily Lagasse:

Emily is the founder and CEO of Fedwell Pet Foods, a Boston-based company offering the only 100% natural pet food on the market. Fedwell products are based on Emily’s home- cooked recipes that she used to heal her African dog, Fenway, after he got sick upon their return from Peace Corps service in Togo. Every bag of Fedwell contains recognizable ingredients anyone would be proud to serve their whole family.

Emily was the grand prize winner at the 2013 Female Entrepreneurship Challenge, earning over $30K in cash and non-cash prizes. Emily was also a semi-finalist at Babson’s BETA challenge in 2014, and in 2015 Fedwell was named one of Inc Magazine’s coolest college startups. Fedwell concluded a successful Kickstarter campaign in 2014, with over 200 backers, raising over $20,000. Fedwell is currently carried in specialty pet stores in Massachusetts and is being featured on the PBS show StartUp, which draws 15 million viewers annually. (Episode 308, Wake up and smell the dog food, airs on Boston’s WGBH on November 22nd at 12:30pm.) Emily is a native of Boston, attended Ohio State University for her undergraduate degree in Marketing and Transportation Logistics and is a recent MBA graduate from Babson college. In her spare time Emily plays in a volleyball league, enjoys outdoor activities with her dog, and teaches life skills to youth aging out of the foster care system.

Joined on the show today by Pamela Herrmann, the co-founder and Chief Storyteller of CREATE Buzz!

Discussion guide from my conversation with Pamela Herrmann:

What is the actual failure rate of small business? And why?
"Feelings are fact."
"Devotion to someone..."
Do you know the actual cost to acquire a new customer? And do you know the lifetime value of your current customer(s)?

Hint: Most do not...

We discuss Pamela's book, The Customer Manifesto....
Pamela explains the THREE MARKET FORCES: Economics, Social, and Technology...
Closing the gap between companies AND customers...

Get Pamela Herrmann's book right here:

About Pamela Herrmann:

Pamela is a best selling author, host of the daily video series, “The Morning Would Show” and a national keynote speaker on the subject of creating uncommonly awesome connections with your customers, both online and offline.

A short list of her clients include jetBlue, State of Colorado Economic Development, North Caroline Main Street Alliance, New Jersey Main Street Alliance, and Oklahoma Main Streets...

Joined on the show today by Dave Griffin, founder of Flying Feet Running Programs, and author of a new book called In the Distance: Why We Struggle Through the Demands of Running, and How It Leads Us to Peace.

Discussion guide from my conversation with Dave Griffin:

How the focus and drive needed to become a runner can aid and enhance professional motivation. This is more than just about running, it's about professional development too!
How he used the benefits of training and running with others in his leadership of his corporate risk management team – his 4 unique takeaway tips.
The statistics that indicate successful leaders are also regular exercise enthusiasts – the psychological truths behind this.
How running takes us back to our early childhood years and why it is important to be in touch with that part of ourselves as we mature in business.
Of course, we discuss the health (and mental) benefits of running.
And for those who are NOT runners, Dave shares some insights on HOW TO START!

Find Dave Griffin's latest book here:

About Dave Griffin:

Dave Griffin began running in 1976 as a high school freshman. He ran competitively through 1989 with PRs that include a 25:43 5M, a 32:11 10K and a 1:12:24 half marathon. After a 12-year period of casual running when his children were young, he returned to competitive running as a master.

Griffin started the Flying Feet Running Programs in 2004 while his daughter, Katie, was running in high school. The program has since grown to provide year-round coaching and support to runners of all experience and talent levels in the Carroll County, MD area.

Griffin began writing about running and life in 2006, when his bi-weekly column, Dave Griffin on Running, was introduced. In 2010, Dave published his first book, After the Last PR – The Virtues of Living a Runner’s Life.

Joined on the show today by Steve Gold, a leadership consultant and author of a new book called How We Succeed: Making Good Things Happen Through the Power of Smart Experiments. You can learn more about Steve Gold by clicking here.

Discussion guide from my conversation with Steve Gold:

"Life is a series of experiments and explorations."
The back story and the research for How We Succeed and the concept of a smart experiment.
What exactly does Steve mean by an experiment...

Note: You are doing experiments ALL THE TIME...You just aren't doing SMART experiments...

Why are we doing experiments all the time, every day? Do both individuals AND organizations conduct experiments?
What's the difference between a SMART experiment and a not-so-smart experiment?
FINALLY, we discuss how to conduct a SMART EXPERIMENT. And it involves four steps: Design, Decide, De-Risk, and Deliver.

Find Steve's book here:

About Steve Gold:

Steven K. Gold empowers individuals and organizations using the lessons of entrepreneurial strategy and practice. As Chairman of Gold Global Advisors, he advises clients throughout the United States, Europe, Middle East and Asia. Steve began his career as an entrepreneur. He started and successfully exited several ventures in the fields of biotechnology, software, mobile mapping and intellectual property. He was then invited to teach entrepreneurship, first as Senior Partner for Entrepreneurship at Franklin W. Olin College of Engineering, and later as Professor of Entrepreneurship Practice at Babson Global.

Steve has taught entrepreneurial strategy and practice to audiences around the world. Steve is the author of Entrepreneur’s Notebook: Practical Advice for Starting a New Business Venture (2006) and How We Succeed: Making Good Things Happen through the Power of Smart Experiments (2016). He’s an expert on the behavioral science of sustainable success who helps leaders and organizations compete most effectively in today’s global environment.

Joined on the show today by Rick Tiemann, President of The Executive Group, and author of Developing World Class Leaders: The Ultimate Guide to Leadership Development.

Discussion guide from my conversation with Rick Tiemann:

Why do the vast majority of leadership programs fail?
We discuss how great leadership is related to emotional intelligence.
Rick shares his opinions on the standard way we assess leaders (performance reviews, peer-to-peer, assessment reviews). Do they work? Should they even be used?
Rick shares a different way to assess leaders!
What are the best ways to invest in staff, and why that's one of the most important tasks an organization can undertake.
Training vs. Development
We discuss Three Dimensional Leadership and its impact on organizations.

You can find Rick Tiemann's book here:

About Rick Tiemann:

Rick Tiemann started The Executive Group in 1991 and works with companies in the areas of organizational and business development. His expertise is on developing organizational effectiveness through employee selection and development with a targeted focus on sales and leadership. His experience in mergers and acquisitions including turnarounds and employee integration make him a sought after consultant to organizations preparing for or in the midst of implementing change.

With over 40 years of business experience including having owned three businesses, Rick has worked in both national and international arenas and has held positions of Director of Sales and Marketing, VP of Sales, Asian Business Development Manager, and President of a 75 million dollar company in the fire and security industry.

He brings a unique mix of sales and business expertise along with a deep understanding of personality and performance potential to his practice. Over the past 24 years he has interpreted more than 12,000 16PF assessments.

Rick is also an accomplished Executive and Behavioral Coach and uses his insight into behavior to assist CEO’s, Sales and Operations Managers, and business owners in their professional development.

Joined in studio today by Jane Curth, Founder + CEO, of Healthyou. Healthyou improves users’ health by combining the power of an activity tracking device with expert evaluation. With data analysis, weekly feedback, and personal encouragement, users embark on a lifelong trajectory of healthy living.

Discussion guide from our conversation with Jane Curth:

Healthyou background--including Jane's background...what lead her to create Healthyou! And how was it started?
What does Healthyou do?
Importance of a healthy lifestyle. And why you have to set goals...
Importance of accountability in pursuing a healthy lifestyle.
We discuss the technology behind Halthyou. And its integration with FitBit.
Who is Healthyou's target audience?
We discuss Healthyou's ONLINE COURSES, who they are for... Hint: Continuing Education1
New initiative of Healthyou -- starting a new initiative in education to enhance the work they are already doing. Online courses are being developed that will give pertinent information to clients. Also, online elite courses are being developed that will provide continuing education credits to personal trainers and fitness professionals.
We wrap up with THE WELA question of the week: "What is the best piece of financial advice you have ever received for given?"

About Jane Curth:

Jane started Healthyou amidst a life dedicated to educating and encouraging people on the benefits of living an active and healthy lifestyle. She has been an ACE (American Council on Exercise) certified Personal Trainer since 1998. She is also a retired college professor and has served for over 20 years in the field of Health and Kinesiology.

She has presented at over 18 state, regional, and national conferences on various health and fitness topics. She developed many online courses in her career and turned those experiences into her wellness coaching company, Healthyou. She is an active Baby Boomer living a wellness lifestyle and wants to help others in her generation, and younger, to live life to the fullest.

The Incubator is made possible by the following partners:

Joined on the show today by the co-authors of Stragility: Excelling at Strategic Changes, Lisa Hillenbrand and Ellen Auster. You can learn more about the book, and Ellen and Lisa, by CLICKING HERE. Discussion guide from today's conversation with the co-authors of Stragility:

What "Stragility" is, and why it is critical to achieving organizational change.
Change is constant now, right? Do we need to adapt to this new normal?
We are talking about change at all organizational levels right?
What makes Stragility different from all other change management methodologies?
Strategy / Agile / People = The model!
How to get a company's people truly engaged in the transformation, and why this is crucial.
Why "locking and loading" and “telling and selling” a change strategy can be fatal mistakes...
What it takes to manage the politics that inevitably arise around any change effort...
How to avoid "change fatigue" and build change fitness with every change your organization takes on...
Why counterintuitive strategies like “going slow to go fast” and “changing less to achieve more" may be key to winning at change...

Find Stragility (the book) here!

About the authors:

Lisa Hillenbrand, who is the founder of Lisa Hillenbrand & Associates, previously served as Global Marketing Director at Procter & Gamble. She specializes in marketing, strategy, and organization change interventions that return brands to growth, and led the team that “re-engineered” Procter & Gamble’s company-wide brand building approach. Hillenbrand has delivered keynotes for the AMA, Marketing Science Institute and Thomas Edison Foundation, and has consulted with and led top rated workshops for Google, Facebook and many others.

Ellen R. Auster has more than 25 years of experience as an academic and consultant specializing in strategic transitions, transformations and turnarounds. Professor of Strategic Management and the Founding Director of the Schulich Centre for Teaching Excellence at the Schulich School of Business, York University, she has published widely in journals including The Academy of Management Review, Management Science, Sloan Management Review, The Journal of Business Ethics, and Human Resource Management. Auster has also been quoted in BusinessWeek, Time, Newsweek, Harvard Business Review, and USA Today, among other leading news sources.

Joined today in studio by Rodd Wagner, the Vice President of Employee Engagement Strategy with BI Worldwide.

Discussion guide from my conversation with Rodd Wagner:

We're interested to hear about your recent work on studying employee motivation in the United States, how important is happiness at work?
Being cool isn’t something employers necessarily aimed for a generation ago, how important is coolness now?
How does pay affect happiness?
How did you come up with the New Rules of Engagement, and what does it mean?
Are you "engageable?"
What exactly is engagement? What role does "intensity" play in this?

About Rodd Wagner:

Rodd Wagner is the New York Times bestselling author of Widgets. A contributor to Forbes, he is one of the foremost authorities on employee engagement and collaboration. Wagner’s books, speeches, and thought leadership focus on how human nature affects business strategy. He currently serves as vice president of employee engagement strategy at BI WORLDWIDE.

Wagner is a confidential advisor to senior executives on the best ways to increase their personal effectiveness and their organizations’ performance. His work has taken him to a fiberglass factory in Brazil, a vehicle engineering facility in India, a paper warehouse in Poland, a home improvement store in Wales, a medical device design site in Germany, a pharmaceutical firm in Switzerland, the Pentagon, the aircraft carrier USS Nimitz, and the attack submarine USS California.

Wagner’s books have been published in 10 languages and his work featured in The Wall Street Journal, Harvard Business Review, Fast Company, ABC News, BusinessWeek, CNBC.com, and the Globe and Mail and National Post in Canada, and parodied in Dilbert.

Wagner holds an M.B.A. with honors from the University of Utah Graduate School of Business. He was formerly a principal of Gallup, the research director of the Portland Press Herald and WGME-TV in Maine, a reporter and news editor for The Salt Lake Tribune, and a radio talk show host.

Joined on the show today by Geoff Wilson, the president and CEO of 352 Inc.

About 352 Inc: Their passion is turning great ideas into compelling websites, apps and software. They build dedicated teams around every client to get you to market quickly, so that they can learn, iterate and grow your audience.

Discussion guide from my conversation with Geoff Wilson:

Corporate Innovation: 352's approach to digital product development via agile methodologies.
Lean Startup mentality: prototype to successful product.
"Barely manage to lead..."
We discuss The Enterprise Entrepreneurship Series at Tech Square Labs for corporate innovators.
We discuss "Traction Marketing," aka lean principles applied to marketing.
Geoff shares a few SCRUM/UX best practices.
We discuss the upcoming 352inc annual Hackathon, which will take place around August/September of 2016.

About Geoff Wilson:

President and Founder of 352 Inc., Geoff Wilson is a tech entrepreneur, investor and mentor who found his passion for business at an early age. After starting a successful computer store in high school, Geoff began building websites in his college fraternity house room and 352 Inc. was born. 17 years later, his digital product development agency has grown to more than 85 employees with offices in Atlanta, Tampa and Gainesville, FL.

As 352 grew, Geoff began to focus on the powerful impact of lean and agile methodologies. Geoff implemented these principles into 352 by reorganizing the agency into cross-functional teams and turning managers into servant leaders. Free to focus on a single project at a time, his teams’ quality of work, productivity and morale dramatically increased. Good client relationships became great ones, and 352 began down a path of unprecedented growth. Geoff calls his management philosophy "Barely Manage to Lead" and speaks at conferences about how this approach can improve any type of business.

Geoff and his wife, Kim Wilson, also have built and sold a highly successful digital product, SocialNewsDesk. SocialNewsDesk is an online social media management platform for newsrooms, and is currently being used by 85% of the television newsrooms in the United States to manage their social presence. SocialNewsDesk was acquired in 2014 by a Fortune 500 company, Graham Holdings.

Geoff's success lead him to be named one of America’s Top 30 Young Entrepreneurs by INC Magazine, and the University of Florida Warrington College of Business’ Entrepreneur of the Year.

Author Cam Barber joins me to discuss his new book, What's Your Message?

Discussion guide from my conversation with Cam Barber:

A lot of people offer advice on public speaking, what sets your book apart?
Many people have a real fear of speaking in public. What advice do you have for overcoming anxiety?
A big part of your book explains "chunking" your ideas to create an effective presentation? What is "chunking" and how does it work?
You debunk a lot of public speaking myths in the book. What are some of the more common myths?
You say in the book that for CEOs and leaders of any business that messaging is branding. What are some of the key factors leaders need to keep in mind when they are communicating with their customers, employees, or anyone who impacts their organization?

Find Cam Barber's book here:

About Cam Barber:

Cam is a speaker, speaking coach and speechwriter.

His background as a radio executive helped him understand how to get inside the mind of an audience and trigger message recall. He developed the Vivid Method for Public Speaking as a response to the mechanical acting skills being taught for business presentations and media settings. The first version was built on natural style and message transfer – hence the nickname ‘message man’. Delighted participants also found that this simple, practical focus reduced public speaking anxiety.

Clients now rave about the ability to relax under pressure, the power of Vivid Messages and the simple approach that generates twice the impact using half the effort. Cam Barber has helped craft presentations for dozens of Top 100 companies and coached speakers, CEOs and other presenters to make their message more powerful.

When he’s not speaking, coaching or writing, Cam consults on message management.