Content design – User Experience Podcast: Recent Episodes

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Onboarding is not a narrative Transcript Gerry Gaffney This is Gerry Gaffney with the User Experience podcast. My guest today has worked on a range of hardware and software products across a range of industries. Currently at Google, she’s also worked at eBay and Nvidia. She has a specific interest in user guidance and onboarding, and in fact, she’s written ... Read More

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Designing and writing good UX content Transcript Gerry Gaffney This is Gerry Gaffney with User Experience podcast. My guest today is a UX content strategy consultant and UX writer at Google. She’s had a splendidly varied career that includes freelance fiction writing, rocketry, teaching high school and physical product design. She has a Bachelor’s degree in physics from the University ... Read More

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Does metadata matter – and why? Shari Thurow talks about making your content usable and accessible for both humans and machines and the importance of information architecture. Transcript Gerry Gaffney: This is Gerry Gaffney with the User Experience podcast. My guest today is director of Omni Marketing Interactive based in Illinois. She currently serves on the editorial advisory board of ... Read More

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Why everyone should learn to think like a professional, honest journalist. What makes a good “infographic”? And how can we find the stories in our data, and tell those stories effectively? Transcript Gerry Gaffney: This is Gerry Gaffney with the User Experience podcast. My guest today is the Knight Chair in Visual Journalism at the School of Communication at the ... Read More

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What you can (and can’t) find out in five seconds, and how to design good tests to do so. Photo credit: Julian Lim Transcript Gerry Gaffney: This is Gerry Gaffney with the User Experience podcast. Today’s guest is manger of user experience at Thomson Reuters in Boston. He graduated from Bentley University’s Human Factors and Information Design Masters degree program. ... Read More

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Gerry talks about the tiny tasks that kill the top tasks, and about the three impacts of every piece of content. He shares his excitement about the new frontier – the web – that is a new society, a new way of living, and a new way of buying and working. Transcript Gerry Gaffney: This is Gerry Gaffney with the ... Read More