The relationship between clinicians and patients creates the foundation for quality health care worldwide. Yet problems with miscommunication, from the seemingly small to the grossly transparent, diminish critical bonds of trust, which in turn compromise good care. Speaking Of... takes on the many challenges in communication from clinicians to patients with insightful commentaries by Karen Friedman, internationally renowned communications expert and author of the books Ordinary People: Extraordinary Lessons and Shut Up and Say Something. Her firm, Karen Friedman Enterprises, has worked across industries, with a specialty in life sciences and pharmaceuticals coaching executives, key opinion leaders and teaching patient advocates how to share their stories with impact. She has prepared scores of spokespeople for FDA meetings, investor presentations, high profile media interviews, IPO’s, congressional hearings, panel discussions and leadership events. For the best quick tips to foster long-lasting health care relationships, see what everyone on ReachMD is Speaking Of...
Tip 2: The One Thing
Not sure how to start a new presentation? Karen Friedman discusses the "Twitter-like" approach towards a project that ensures that your message is conveyed properly.
Karen Friedman returns with another season of Speaking of... a series devoted to divulging presentational tips and tricks that turn boring into brilliant. With these helpful tools, you'll find yourself becoming an impactful leader and effective communicator throughout all aspects of life.
Tip 1: Present the Problem
Presenting the problem before the solution not only gives people a reason to listen, but as Karen Friedman explains, it also gives you the opportunity to connect with your audience and gain rapport and trust.
Tip 7: The Pause
Recognized as the most powerful tool, the pause has the ability to create different effects and meanings in speeches. Karen Friedman suggests multiple uses and explains the benefits of applying this tool when speaking to your audience.
Tip 12: How to Look Confident When Speaking
We all have moments when our nerves take over. However, you can't let your nerves stop you from looking confident, credible, and connected to your audience. In this segment, Karen Friedman looks into the different ways you can achieve strong body language throughout a presentation.
Tip 9: Ditch the Slides
Slides should be used for reinforcement, not as a script. These important tips provided by Karen Friedman will teach you how to use these visuals appropriately.
Tip 4: Plot Your Path in Five Steps
Most speeches and presentations tend to be a bit boring. But with Karen Friedman's help, you'll be able to organize your content in five easy steps and begin "writing for the eye and speaking for the ear."
Tip 5: Mix it Up:
By using different stories and visuals, you have the power to change the energy of the room. Karen Friedman discusses how to properly incorporate unique, unusual, and interactive techniques to regulate the mood and captivate the audience.
Tip 11: Vocal Variety
You use natural inflections in your voice every day, so why should your presentation sound any different? Karen Friedman reviews the five Ps that add vocal variety to your presentation.