Recruitment in the modern world: Recent Episodes
Fiona Wilson
Practical advice and resources for employers, hiring managers, in-house recruitment teams, job candidates, and job seekers
Ola Younis is a data scientist who recently moved from work in the conveyancing sector to working for ACCA, the global body for professional accountants.
In this interview, Ola reflects explicitly on the learning points that make for success in negotiating the application and selection processes in order to win a much-desired professional role.
Her sophisticated insights take us far beyond the standard types of advice for candidates. In particular, Ola explains how to:
- develop an understanding and appreciation of the employer's needs and preferences - and how that can help a candidate to communicate effectively
-
work in partnership with an agency - and how the agency can add value
-
and, intriguingly, how to think of oneself during the process "as a cube".
Credits and affiliations
Dr Ola Younis is Qualification Content Lead at ACCA.
The interviewer is Anthony Haynes, Communications Director at FJ Wilson Talent Services. Anthony also edited the episode.
The music is by Harry Chalmers.
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership organisations, awarding bodies, regulators, learning providers, and charities.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: This episode focuses on two concepts - outsourced employment and employers of record - that have become increasingly important in the landscapes of employment and recruitment.
To guide us through the terrain, we access the expertise of Janet De-Havilland, Founder and CEO of Pendragon PEO.
Janet first maps out the key concepts (and distinguishing them from umbrella employment) and then explains ways of working with
- employers
- talent agencies
In the process, she identifies the major challenges and pitfalls involved and outlines changes in policy.
Credits
Music: Harry Chalmers
Audio editing: Bart Hallmark
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership organisations, awarding bodies, regulators, learning providers, and charities.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Matthew Redford, the General Osteopathic Council's CEO and Registrar, tells the story of how the General Osteopathic Council (GOsC) went about improving its talent acquisition from the perspective of diversity, equity, and inclusion (DEI).
Focusing on the appointment of non-executives, Matthew recounts how the GOsC moved from making appointments that were predominantly white and male to markedly more diverse outcomes.
Some of the steps were small, some fairly obvious - and some of them were altogether bolder...
Credits
Music: Harry Chalmers
Editing: Simon Haynes
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership organisations, awarding bodies, regulators, learning providers, and charities.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: On this podcast, we've tended to focus on talent acquisition and career development, especially in relation to our core market - which comprises professional organisation (membership bodies, awarding bodies, and learning providers). But we've been intending for some time now to pivot occasionally to feature the work of our clients more broadly.
In this, the first episode of this type, we had the good fortune to interview Dr Valerie Vaughan-Dick (CEO, RIBA). We discuss:
- RIBA's role
- current priorities for RIBA
- acting as a voice of the profession
- the changing needs for skills and human capital
- Valerie's careerl, including her involvement with the built environment and urban regeneration
Link
Royal Institute of British Architects: https://www.architecture.com/
Further listening
We hope you found listening to this episode rewarding. If so, you might also be interested in:
- Establishing a culture of coaching, with Vanessa Harwood-Whitcher
- Diversity, equity, and inclusion, with Olivia Hill (AAT)
- How to improve recruitment practices, with Afrah Qassim (Savera UK)
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership organisations, awarding bodies, regulators, learning providers, and charities.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Welcome to a new season (our 7th)! In this episode, I had the pleasure of interviewing Olivia Hill, People Director of Association of Accounting Technicians (AAT).
We discussed the initiatives that AAT have embedded concerning diversity, equity, and inclusion (DEI). In particular, we focused on:
- the role of data - its collection and reporting - in providing the foundation stones for DEI strategy
- measuring progress and formulating and reviewing targets
- taking action: ensuring that practical measures are taken to have an impact on the organisation and the wider world
In the process we explore such key themes as access to profession, membership engagement, performance management, and the tole of third parties.
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Our experience of working with organisations for professionals (membership organisations, learning providers, and awarding bodies) shows that there is a lob-term and still growing trend of wishing to recruit people who can help the employer develop a sharper commercial edge.
In this episode, Fiona Wilson (MD of FJ Wilson Talent Services) provides detailed guidance on where the challenges lie and how they can be avoided or overcome. She focuses on the issues of
- candidate attraction
- selection processes
- induction
This is the first episode in our Talent Report series in which Fiona provides insights gleaned from developments in the talent industry and the market place.
Further listening
We hope you found this episode rewarding. If so, other episodes likely to be of interest include
- How to improve recruitment practices: Afrah Qassim of Savera UK
- Establishing a culture of coaching, with Vanessa Harwood-Whitcher
- Good practice in onboarding and induction, with Dawn Pike
Credits
- Editing: Simon Haynes
- music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Once a recruitment agency has been engaged and briefed on a role, the question arises of how to conduct the search for potential candidates.
This entails two entwined considerations, namely how to conduct the search efficiently and how to ensure that the search aligns with DEI factors.
Here Sherah Beckley interviews FJWTS Managing Director, Fiona Wilson, on both aspects of the question.
Their conversation includes a discussion of such factors as search tools and search protocols. The emphasis throughout is on going beyond the obvious to develop flexible, creative, and proactive strategies,
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: 'Being passionate' has become a cliché of management speech - but in the case of Vanessa Harwood-Whitcher (CEO, Institute of Occupational Safety and Health), the culture of coaching is genuinely a passion.
Our conversation explores, in the context of IOSH's culture, the relation of coaching to a range of concepts - notably
- empowerment
- learning culture
- learning from each other - informally as well as formally
In the process, we consider the significance of inclusion, psychological safety, reverse mentoring, feedback, and reflective learning.
Links
IoSH website: iosh.com
Further listening
We hope you found this episode a rewarding listen. If so, you might particularly enjoy the following:
- Coaching: an inside view
CreditsThanks to Harry Chalmers for the music and Bart Hallmark for audio editing.
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: There's plenty of guidance on how to construct job advertisements - but much of it has little to say about considerations of diversity, equity, and inclusion.
In this episode, Sherah Beckley and I focus on these considerations. There are several widely occurring pitfalls. Simply anticipating them can help to improve your advertisements in terms of DEI.
Here we identify typical pitfalls and outline why they matter.
Further listening
We hope you found this episode a rewarding listen. If so, you might particularly enjoy the following:
- DEI in talent acquisition, with Dawn Pike
- How to maximise candidate attraction, with Fiona Wilson
- Laying the foundations for DEI, with Fiona Wilson
CreditsThanks to Harry Chalmers for the music and Bart Hallmark for audio editing.
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Many organisations - employers and talent agencies - are reviewing their policies regarding diversity, equity, and inclusion (DEI). In this, the first episode in our occasional series on the topic, Fiona Wilson (MD of FJWTS), Sherah Beckley, and I begin with a broad perspective: how can we lay the foundations for effective policy? And, in particular, what are the pitfalls to avoid?
Further listening
We hope you found this episode a rewarding listen. If so, you may be interested in the following episodes:
- DEI in talent acquisition, with Dawn Pike
- How to improve recruitment practices, with Afrah Qassim
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Though the majority of our episodes concern talent acquisition, we also cover wider aspects of human resources - notably talent development. That is our focus here.
In particular, drawing on Fiona Wilson's experience of providing coaching services, we reflect on the nature of coaching.
In particular, we explore:
- who benefits most from coaching - and how
- which contexts are most suitable
- how to establish goals, scope, and expectations
- characteristics of getting started and early-stage coaching
- the roles and responsibilities of the coach and coachee
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: My impression from attending Recruitment Expo a couple of weeks ago was that a couple of themes were dominating discussion - one was technology, especially AI, and the other was diversity, equality, and inclusion (DEI).
When it comes to the latter, we think there's a premium on discussion that is rooted in experience and deals with specifics. In this episode, our returning guest - Dawn Pike of New Dawn Consulting - absolutely fits the bill.
Here Dawn reflects on her experience, especially of introducing DEI policy. with a focus on aspects of recruitment. Dawn helpfully distils the learning points that might prove applicable in other contexts.
Links
The website for Dawn's company, New Dawn HR is here: https://www.newdawnhrconsultancy.com/.
International House London may be found here: https://www.ihlondon.com/.
Further listening
If you enjoyed listening to this episode, you might find the following of particular interest:
- How to improve talent acquisition, with Afrah Qassim of Savera UK
- How employers are failing to hire - and what to do about it
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: So, you've completed the selection process and offered the job to your favoured candidate: how does the journey progress from there?
This episode focuses on two key, inter-locking, processes: onboarding and induction.
To guide us through the journey, we interview expert HR consultant Dawn Pike of New Dawn PR (logo featured here). With the help of a positive case study - appointing a senior role at Dawn's previous employer, International House London.
Our conversation covers the key do and don'ts - in particular, what all-too-common pitfalls to avoid and what reciprocal behaviours (of employer and recruit) help people to hit the ground running.
Links
The website for Dawn's company, New Dawn HR is here: https://www.newdawnhrconsultancy.com/.
International House London may be found here: https://www.ihlondon.com/.
Further listening
If you enjoyed listening to this episode, you might find the following of particular interest:
- How to on-board recruits
- How to provide great induction for recruits
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Our work at FJ Wilson Talent Services is concerned with social media in two ways. The first (perhaps more minor way) concerns our own use of social media; the second concerns our stakeholders'.
In this episode, we reflect on the characteristics of effective use of social media. In particular, we consider:
- the significance of opportunity cost and the need for discipline
- which metrics matter
- the need to move beyond treating social media purely as push media
Further listening
If you enjoyed listening to this episode, you might enjoy the following episodes:
- Writing effective emails
- Reviewing your website
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.
Our series, How Talent Acquisition Works, is designed to contribute to the development of such empathy.
We explore the work of an agency by exploring in turn each of the roles involved.
In addition to the client-facing and candidate-facing roles, we include in the series the contribution of ancillary roles.
In this episode, the seventh interview in the series, we introduce Bart Hallmark. Bart h typically contributes to our work through his digital communication skills - in particular, by hosting our webinars and editing our podcast episodes.
Bart discusses in particular what she has noticed as distinctive about work in the talent sector.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- The Account Manager role
- The Resourcing Partner role
- The Researcher Role
- The Administrator Role
- The Managing Director's role, with Fiona Wilson
- The Comms Role
- The interviewer and media role
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.
Our series, How Talent Acquisition Works, is designed to contribute to the development of such empathy.
We explore the work of an agency by exploring in turn each of the roles involved.
In addition to the client-facing and candidate-facing roles, we include in the series the contribution of ancillary roles.
In this episode, the sixth interview in the series, we introduce Sherah Beckley: Sherah typically contributes to our work through her expertise as an interviewer, but in this episode the roles are reversed as Sherah takes the interviewee's chair.
Sherah discusses in particular what she has noticed as distinctive about the work in the talent sector.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- The Account Manager role
- The Resourcing Partner role
- The Researcher Role
- The Administrator Role
- The Managing Director's role
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.
Our series, How Talent Acquisition Works, is designed to contribute to the development of such empathy.
In the previous interviews, we've focused on one role at a time. Now, in this interview with FJWTS's Managing Director, Fiona Wilson, we step back to provide an overview.
We explore what's involved in positioning and running an agency and what's distinctive about FJWTS.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- The Account Manager role
- The Resourcing Partner role
- The Researcher Role
- The Administrator Role
- The Comms Role
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.
Our series, How Talent Acquisition Works, is designed to contribute to the development of such empathy.
Here, in the fifth interview in the series, I'm interviewed by Sherah Beckley about the role of Communications Director.
We discuss the purpose of the role, the work it entails - and what we don't do.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- The Account Manager role
- The Resourcing Partner role
- The Researcher Role
- The Administrator Role
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.
Our series, How Talent Acquisition Works, is designed to contribute to the development of such empathy.
Here, in the fourth interview in the series, we interview Josh Turner , about the role of Administrator. Everyone knows roughly what an 'administrator' is - but what exactly does it involve specifically in the context of talent acquisition?
Josh explains the purpose of the role, the work it entails, and how to liaise with stakeholders (employers and candidates) effectively.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- The Account Manager role
- The Resourcing Partner role
- The Researcher Role
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.
Our series, How Talent Acquisition Work, is designed to contribute to the development of such empathy.
Here, in the third interview in the series, we ask our in-house experts, Lina Beynar and Olga Lupu, about the role of Researcher.
Olga and Lina explore the purpose of the role, the work it entails, and how to liaise with stakeholders (employers and candidates) effectively.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- The Account Manager role
- The Resourcing Partner role
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.
This series, How Talent Acquisition Work, is designed to contribute to the development of such empathy.
In this, the second interview in our 'How Talent Acquisition Works' series, we ask Maria McNiven about the role of Resourcing Partner.
Maria explains the purpose of the role, the work it entails, and how to liaise with stakeholders (employers and candidates) effectively.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- How talent acquisition works: the Account Manager role
- What does effective talent acquisition look like?
- How to improve recruitment practices: interview with Afrah Qassim of Savera UK
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.
This series, How Talent Acquisition Work, is designed to contribute to the development of such empathy.
In this, the first interview in the series, features Andrea Montgomery on the role of Account Manager.
Andrea explores the purpose of the role, the work it entails, and how to liaise with stakeholders (employers and candidates) effectively.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- What does effective talent acquisition look like?
- How to improve recruitment practices: interview with Afrah Qassim of Savera UK
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Talent agencies contribute most effectively to talent acquisition when there's an empathy between agencies and their stakeholders.
In particular, it really helps when employers and individuals (job-seekers, candidates) are given a window into how an agency works - and what factors make successful fulfilment of a job brief.
This new series, How talent agency works', is designed to contribute to the development of such empathy.
Through a series of interviews, the series explores each of the roles involved in talent acquisition and then provides an overview of agency development.
This first episode briefly introduces the series.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- What does effective talent acquisition look like?
- How employers are failing to hire
- How to improve recruitment practices: interview with Afrah Qassim of Savera UK
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Hearing how organizations have worked to improve their recruitment practices can be both fascinating and instructive.
Savera UK is a leading charity working to end ‘honour’-based abuse (HBA) and other culturally specific abuse and harmful practices in the UK. It campaigns to eliminate all such practices for good, while also providing life-saving direct intervention services to survivors and those at risk.
In this episode, Afrah Qassim (Savera UK's Founder & CEO) explains the challenges of recruiting successfully to a small team. She tells the story of how the organisation has changed its processes in order to attract a field of candidates that is larger, more appropriate, and better informed.
Links
Savera UK's website is here: https://www.saverauk.co.uk/.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- Improving the recruitment process: the effect of reflective practice and action learning
- What does quality talent management look like? Good practice and effective communications
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes (pictured) writes: As part of our work with clients and prospective clients, we study employers' websites carefully. One clear conclusion: the quality and user-friendliness of employers' websites varies hugely!
In this episode we outline some straightforward criteria that non-technical staff can use to assess their organisation's websites. They concern:
- provision for a various stakeholders
- navigability
- aesthetics
Links and references
Websites cited in this episode as examples of good practice:
- First Intuition: https://www.firstintuition.co.uk/
- Royal College of Paediatrics and Child Health (RCPCH): https://www.rcpch.ac.uk/
- Royal College of Anaesthetists (RCOA): https://www.rcoa.ac.uk/
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- Stakeholder management
- The business context
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: If you find that meetings don't make an undue demand on your time and that the meetings you attend are invariably engaging and productive, you don't need to listen to this episode.
If, on the other hand, you live on planet earth, this episode might help to reduce your blood pressure.
In this episode we're delighted to feature the meetings guru, Dr Carrie Goucher, (pictured), founder of FewerFasterBolder: https://www.fewerfasterbolder.com/.
Carrie is motivated by a conviction that meetings can be improved.
And she has the expertise - concerning both the operation of meetings themselves and their organisational contexts - to provide practical, constructive proposals.
Reference
Carrie's doctoral thesis (2021) is entitled Designing Meetings Systemically: Towards a deeper, more holistic understanding of how meetings work.It's available to download here:(Doctoral thesis). https://doi.org/10.17863/CAM.75625.
Further listening
If you enjoyed this episode, you might like the the following:
- Networking: the how and why
- Writing effective emails
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: In a previous episode, we reviewed a business podcast that made a big impression on us - Drew McLellan's Build a Better Agency. We mentioned that we liked the thinking on business development ('bizdev'), particularly the ideas explained in Drew's interview with Dan Englander.
Here we explain how we used the ideas from Build a better agency to transform our approach to bizdev at FJ Wilson Talent Services.
The topics we cover include (a) team structure and roles, (b) time allocation, (c) processes, (d) the harnessing of team members' talents, and (e) the development of commercial acumen throughout the organisation.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- Build a better agency: a management resource that produces results
- Providing a talent acquisition service: beyond the traditional model
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
How are talent services organised - and, crucially, what does that mean for clients, i.e. the employers and hiring managers using agencies?
In this episode, we look below the bonnet of talent acquisition. We examine two models: a traditional (linear) model and a modified model.
The latter is refined to provide benefits in terms of contingency and flexibility.
The episode comprises an interview by Sherah Beckley with Fiona Wilson and Anthony Haynes.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- What does effective talent acquisition look like?
- How employers are failing to hire
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Frankly. when it comes to recruiting staff, many organisations use the same process over and over (seemingly regardless of how successful or otherwise it proves).
But supposing you don't do that? Supposing, instead, you engage in reflective practice and action learning - how would that go.
In this episode, our Managing Director - Fiona Wilson - Sherah Beckley, and I discuss FJ Wilson Talent Services's approach to recruiting the company's own staff.
We reflect on:
- imperfections that we identified in our processes
- the changes we introduced
- the effects that the changes had and the benefits that resulted.
Further listening
if you enjoyed listening to this episode, you might enjoy the following episodes:
- What does effective talent acquisition look like?
- How employers are failing to hire
Credits
Sound production: Bart Hallmark
Music: Harry Chalmers
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Any literate person knows how to write an email. But writing effective emails is another matter.
The frequency of complaints about people not reading emails, or not understanding them, or not responding properly suggests that there's scope for development!
In this episode, Sherah Beckley and I discuss ways to write emails more effectively. In particular, we identify six key, practical, decisions to inform the writing of emails.
Further listening
If you enjoyed this episode, you might like:
- Presenting yourself: 'self-branding'
- How to give a presentation
Credits
Thanks to Bart Hallmark for the production and Harry Chalmers for the music.
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: The purpose of this episode is simply review what we consider to be an outstanding business resource, namely the Build a Better Agency podcast, presented by Drew McLellan and published by Agency Management Institute.
FJ Wilson's Managing Director, Fiona Wilson, and I have followed the podcast for some years now and have consistently found it stimulating.
Better still, as we'll explain in some detail in subsequent episodes, we've found the resource of practical use, providing ideas that we've used to improve our margin.
Link
Build a better agency (AMI)
Further listening
We hope you enjoy listening to this episode. If so, you might find the following episode also of particular interest: The business context: why it matters to employers and what to do about it.
Credits
Thanks to Bart Hallmark for the production and Harry Chalmers for the music.
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: Job descriptions, and the advertisements based on them, frequently specify the kind of experience that candidates must have - "candidates must have 3 years' experience of..." or "candidates must have worked for such-and-such kind of organisations".
Such specifications can be helpful and save much wasted time. But that isn't always the case: it's not uncommon for the specifications to be unnecessarily prospective.
In this interview, Sherah Beckley and I identify key considerations for determining what kinds of experience are necessary - and what kinds are not.
The aim is to optimise the job specification, from the point of view of both the hirer and the prospective employee.
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: This episode is entirely practical in nature.
Sherah Beckley and I discuss ways to help ensure that you perform effectively at a job interview.
As has become our custom, we provide a bronze, silver, and gold tip - but here we also (for the first time ever!) a platinum piece of advice.
Further listening
We hope you enjoyed listening to this episode. If so, you might be interested in our other episodes aimed at job-seekers and candidates.
They include:
- Virtual interview tips
- Presenting yourself: self-management
- Networking: the how and the why
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: What makes for effective talent acquisition?
The ideal way to find out is to ask stakeholders to reflect on their experience. I'm delighted to say that's what we were able to do here, courtesy of our richly experienced two guests, Louise Gulliver and Martin Greig - both from the Chartered Institute of Procurement and Supply (CIPS).
In our case study, we reflect the recruitment process on when Louise was the hiring manager and Martin the (successful) candidate.
We focus especially on:
- good practice at various stages of the process
- in particular, what makes for effective communication on the part of the various parties involved
- questions of whether and why to use a recruitment agency - how can an agency add value?
Towards the end (from 18:35), we each provide key take-aways in terms of things to do or not to do. covering themes such as preparation and research, accuracy, and communicativeness.
Credits
Louise is Group Director of Marketing & Communications at CIPS.
Martin is Head of External Affairs at CIPs.
This episode is produced by Bart Hallmark, with music by Harry Chalmers.
Further listening
We hope you enjoy listening to this episode. If you do, you might find the following episodes of interest:
- How to maximise candidate attraction
- Why is a vacancy brief so important?
- How NOT to write job advertisements
- How to research a prospective employer
PS
We've published a written version of our case study here: https://www.fjwilson.com/docs/case-studies/CIPS-Greig-Case-Study-Nov-22.pdf.
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes; This is the third and final episode in our mini-series devoted to time management and productivity.
The opening episode outlined a tactical ('bottom-up') approach.
The second outlines a strategic ('top-down') approach.
Here we outline a synthetic approach: we bring our two approaches together, explore the relationship between them, and outline how to use them in combination for maximum effect.
References
Edwin C. Bliss, Getting things done: doing it now (Bantam Books).
Oliver Burkeman, Four thousand weeks: time management for mortals(Penguin, 2022).
Further listeningThis is one of our episodes that deals with working life and management in general, rather than recruitment-specific topics.
If you enjoyed listening to this episode, you might be interested in other general (as opposed to recruitment-specific) episodes dealing with such issues as:
- stakeholder management: https://www.buzzsprout.com/1186295/10868141-stakeholder-management-what-it-is-why-do-it-and-what-the-pitfalls-are
- business context: https://www.buzzsprout.com/1186295/10744800-the-business-context-why-it-matters-to-employers-and-what-to-do-about-it
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: This episode is the second in a mini-series of episodes on time management, designed to help you and your colleagues to help improve personal productivity and effectiveness.
The first episode dealt with the tactical approach to time management. This episode outlines a strategic (aka 'top-down') approach.
The relationship between this approach and standard time management techniques is like that of a negative to a photographic image.
Standard techniques focus on how to get more stuff done, more quickly; the approach here, in contrast, focuses on how to become more effective by deciding what you're not going to do.
How to succeed by doing less, if you like.
Reference
Oliver Burkeman, Four thousand weeks: time management for mortals(Penguin, 2022).
Further listeningThis is one of our episodes that deals with working life and management in general, rather than recruitment-specific topics.
If you enjoyed listening to this episode, you might be interested in other general (as opposed to recruitment-specific) episodes dealing with such issues as:
- stakeholder management: https://www.buzzsprout.com/1186295/10868141-stakeholder-management-what-it-is-why-do-it-and-what-the-pitfalls-are
- business context: https://www.buzzsprout.com/1186295/10744800-the-business-context-why-it-matters-to-employers-and-what-to-do-about-it
Finally, what we do
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
Anthony Haynes writes: This episode is the first in a mini-series of episodes on time management, designed to help you and your colleagues to help improve personal productivity and effectiveness.
This episode outlines a tactical (aka 'bottom-up') approach: the approach is granular in form, focusing on specific aspects of working life - especially typical tasks and common obstacles.
This is one of our episodes that deals with working life and management in general, rather than recruitment-specific topics.
Reference
Edwin C. Bliss, Getting things done: doing it now (Bantam Books).
Further listening
If you enjoyed listening to this episode, you might be interested in other general (as opposed to recruitment-specific) episodes dealing with such issues as:
- stakeholder management: https://www.buzzsprout.com/1186295/10868141-stakeholder-management-what-it-is-why-do-it-and-what-the-pitfalls-are
- business context: https://www.buzzsprout.com/1186295/10744800-the-business-context-why-it-matters-to-employers-and-what-to-do-about-it
FJ Wilson Talent Services provides recruitment and talent development services and also coaching for individuals.
We specialise in professional roles at mid or senior level, Our core market comprises organisations for professionals - typically membership bodies, learning providers, and awarding bodies.
To find out more about our services and to contact us, visit our website fjwilson.com.
In this episode, Sherah Beckley and Anthony Haynes discuss stakeholder management, drawing in part of insights gleaned from FJ Wilson Talent Services' work with organisations for professionals.
Sherah and Anthony first consider definitions of, and rationales for, stakeholder management and then identify a series of pitfalls that stakeholder managers need to avoid.
Reference
Stakeholders by Andrew Friedman and Sarah Miles is published by Oxford University Press
Anthony Haynes writes: In this episode, I explore with Sherah Beckley the topic of the context in which employers operate.
We explore why employers need to raise their eyes and scan the horizon, to see what changes are coming down the road. What external developments will require responses from you?
We discuss how employers can use frameworks to focus attention in order to ensure they don't overlook changes in the environment they operate in
And, in the process, we introduce our EPISTLE model.
Resource
Ian Worthington, Chris Britton, and Ed Thompson, Business Environment: A Global Perspective (Pearson) is a wide-ranging resource on the topic.
Anthony Haynes writes: This episode is aimed primarily at candidates and job-hunters -- though we hope it will prove of use in more general contexts too.
We consider the question of how to present yourself consistently, so that employers and others understand who you are.
With a couple of worked examples -- from our host, Sherah Beckley, and me -- we develop a straightforward approach to self-presentation.
Resource recommendation
Angie Wakefield, 'Why you should use 3 words to create your personal brand', on Medium: https://medium.com/@angiewakefield/why-you-should-use-3-words-to-create-your-personal-brand-d04ee7b0143.
See also
If you enjoyed this episode, you might also like our episode on networking: https://www.buzzsprout.com/1186295/10374110-networking-the-how-and-why.
Anthony Haynes writes: Currently, we are experiencing a testing, unusual, labour market. The supply of labour has contracted; vacancies persist.
In this context, seeking to hire can prove frustrating. Our experience in recruitment indicates that there are a number of recurring pitfalls that employers need to avoid.
Perhaps unsurprisingly, one common problem area is salary.
But salary is not the sole concern. In this discussion, Sherah Beckley and I discuss the What, When, and Where of talent acquisition in the current context.
See also
If you enjoyed this episode, you might also enjoy our episode on how not to write job advertisements (24 Feb 2022): https://www.buzzsprout.com/1186295/10135340-employers-how-not-to-write-job-advertisements.
In this episode, Sherah Beckley interviews Anthony Haynes, Communications Director for FJ Wilson Talent Services.
This episode provides practical guidance on networking: its value; how it works; and how to network effectively.
Reference
Mark Granovetter, 'The strength of weak ties' (American Journal of Sociology, Vol. 78, no. 6, May 1973, pp.1360-1380).
In this episode, Sherah Beckley interviews Anthony Haynes, Communications Director of FJ Wilson Talent Services.
The discussion focuses on the relationships between skills, experience, and qualifications.
#diversity #personspecification #recruitment #talent #talentacquisition
Sherah Beckley interviews FJWTS Communications Director, Anthony Haynes, on the business of writing job advertisements.
Drawing on FJWTS's vast experience of handling job advertisements, Anthony identifies in concrete terms the pitfalls that employers all to often fall into.
He shows how employers can make their advertisements more effective than competitors, simply by avoiding such pitfalls.
This episode focuses on the benefits of moving beyond having a single CV.
Tailoring your CV for specific opportunities will increase your chances of success.
In this interview by Sherah Beckley, Anthony Haynes explains the top three ways to optimise your CV.
Many job-seekers are required, as part of the selection process, to give a presentation.
For many people, that's a challenge that takes them out of our comfort zone.
This episode introduces FJ Wilson Talent Services' new presentation coaching service. In the interview, Bart Hallmark asks Communications Director, Anthony Haynes, about his background as a presentation coach and also how the new service works.
Part of our resources for candidates looking for their next career move.
Also check out helpful resources published here:
https://www.fjwilson.com/candidates/
virtualinterviews #onlineinterviews #interviews #interviewpreparation #careers
Part of our resources for candidates looking for their next career move, professional development, or promotion.
Also check out helpful resources published here:
https://www.fjwilson.com/candidates/
presenting #presentations presentationtips #virtualinterviews #onlineinterviews #interviews #interviewpreparation #careers #professionaldevelopment #professionaltraining #presentationtraining
Part of our resources for candidates looking for their next career move, professional development, or promotion.
Also check out helpful resources published here:
https://www.fjwilson.com/candidates/
presenting #presentations presentationtips #virtualinterviews #onlineinterviews #interviews #interviewpreparation #careers #professionaldevelopment #professionaltraining #presentationtraining
Part of our resources for candidates looking for their next career move or promotion.
Also check out helpful resources published here:
https://www.fjwilson.com/candidates/
virtualinterviews #onlineinterviews #interviews #interviewpreparation #careers
Part of our resources for employers, hiring managers and in-house recruitment teams.
Also check out helpful resources published here:
https://www.fjwilson.com/clients
talentacquisition #recruitment #hiring #employers #resourcing #employerbrand
Part of our resources for employers, hiring managers and in-house recruitment teams.
Also check out helpful resources published here: https://www.fjwilson.com/clients
talentacquisition #recruitment #hiring #employers #resourcing #employerbrand
Part of our resources for employers, hiring managers and in-house recruitment teams.
Also check out helpful resources published here: https://www.fjwilson.com/clients
talentacquisition #recruitment #hiring #employers #resourcing #employerbrand
Part of our resources for employers, hiring managers and in-house recruitment teams.
Also check out helpful resources published here: https://www.fjwilson.com/clients
talentacquisition #recruitment #hiring #employers #resourcing #employerbrand
Part of our resources for employers, hiring managers and in-house recruitment teams.
Also check out helpful resources published here: https://www.fjwilson.com/clients
talentacquisition #recruitment #hiring #employers #resourcing #employerbrand
Part of our resources for employers, hiring managers and in-house recruitment teams.
Also check out helpful resources published here: https://www.fjwilson.com/clients