We Speak Dispatch: Recent Episodes
We Speak Dispatch
We Speak Dispatch is a group of 911 professionals discussing topics from the headlines, topics that are fun and interesting, topics that you care about. Our engaging conversations are designed to inspire more conversations, so if you have a topic you’d like to see discussed let us know. Thank you to all 911 dispatchers.
As we celebrate National Police Week, we have a guest who decided to take it upon herself to make and send out handmade shawls to fallen officers’ families. It started with one of her officers who was tragically killed in a car accident and has been continuing on to fallen first responders (law, fire, EMS, Military, and Dispatch). Here are links to her page if you’d like to donate materials or help her with this selfless endeavor. Websitehttps://jmj1096.wixsite.com/tblmc Facebook / thinbluelinememorialcrafts Instagram (on threads too)tblmc_1041Jennifer is definitely someone who pay’s it forward and provides comfort during times of great needs, and we salute her exceptional efforts. Do you know someone like Jennifer, please let us know, we’d love to feature them on our program.Our latest stats show we’re quickly approaching 40,000 podcast plays in over 55 countries, so we’re becoming a preferred dispatch program to listen to or watch. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break.www.linktr.ee/WeSpeakDispatchThanks again to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#IAM911#WSD2023#911DISPATCHERS#watsonconsoles
The Kentucky Derby recently took place and we kick off Season 5 by naming our 911 Dispatch Horse and speak about which standards (horses) are important to 911 centers.
Happy National Telecommunications Week – we certainly hope you’re honoring all of those professionals working behind the headset.Today’s episode is all about teamwork and we’re joined by Arthur the National Sales Manager for our sponsor Watson Consoles. He talks about some great ideas to build strong teams and offered some awesome reading suggestions:Amy Edmondson “Psychological Safety”Jocko Willink “Extreme Ownership Principles”Carol Dweck “Mindset”Angela Duckworth “Grit”James Clear “Culture Code”Bob Burg and John D. Mann “The Go-Giver”Michael Jr. (TedTalk) “What’s Your Why”Check these out and let us know your thoughts.Our latest stats show we’re flying past 35,000 podcast plays in over 55 countries, so we’re quickly becoming a favorite dispatch program, so no matter if you’re watching or listening to us our episodes are filled with interesting, useful, and fun conversations. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break.www.linktr.ee/WeSpeakDispatchThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#iam911 #wsd2023 #911dispatchers #watsonconsoles
Happy National Public Safety Telecommunicators Week!Celebrate 2024 NTW with a FREE (yes, that's FREE) gift from our sponsor Watson Consoles.Watson Consoles has created a brand new 2024 Telecommunicator Badge!To claim yours visit: www.watsonconsoles.com/badge@followersWatson ConsolesWe Speak Dispatch
On today’s episode we’re joined by Arthur, the National Sales Manager for our sponsor Watson Consoles. He recently did a sit-along at a local Communications Center and came away with definite appreciation for the hard work Dispatchers do every day. He’s been supporting those in public safety for many years and has some really great ideas. Although he experienced some technical difficulties towards the end of our episode, he’ll be back to talk about his experiences in creating successful teams. We can’t wait! Our latest stats show we’re rapidly approaching 30,000 podcast plays in over 50 countries, so we’re quickly becoming your favorite dispatch program, no matter if you’re watching us or listening to us. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#iam911 #wsd2024#911dispatchers #watsonconsoles #followers
On today’s episode we’re talking responsibility. We all have a certain responsibility when it comes to work, family, life, and we love these quotes:Personal responsibility is best described as how one acts when no one is watching.With Great power, comes great responsibility.What about you, do you have a favorite saying relating to responsibility?Our latest stats show we’re rapidly approaching 30,000 podcast plays in over 50 countries, so we’re quickly becoming your favorite dispatch program, no matter if you’re watching us or listening to us. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#iam911 #WSD2024#911dispatchers #watsonconsoles #followers
Today’s episode features our special guest, Keri a Comm. Center Manager in Florida – we taught some classes for their agency and found it to be fully staffed, and everyone had such a great morale. So, we had to have her on to tell us how? She is willing to help and offer some advice and guidance if you’re working with short staffing and morale issues. Our latest stats show we’re rapidly approaching 30,000 podcast plays in over 50 countries, so we’re quickly becoming your favorite dispatch program, no matter if you’re watching us or listening to us. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#IAM911#WSD2023#911DISPATCHERS#watsonconsoles
Today’s episode features our special guest, Christie, who is talking about mental health awareness in the Communications Center. She has some very interesting and important information about her agency who is obviously very supportive and committed to helping with mental health issues. Our latest stats show we’re rapidly approaching 30,000 podcast plays in over 50 countries, so we’re quickly becoming your favorite dispatch program, no matter if you’re watching us or listening to us. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#IAM911#WSD2023#911DISPATCHERS#watsonconsoles
Today’s episode features Jeremie who contacted us to discuss dispatching with ADHD. His story is inspiring and clearly unique as he worked through ADHD and developed a truly fascinating story along with some great experiences. We know many people in the public safety world who not only work through some obstacles but continue to flourish. What about you? The latest stats show we’re coming up on 30,000 podcast plays in over 50 countries, so we're not sure what you're listening to, but maybe you should be tuning into ours and telling all of your friends!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#IAM911#WSD2023#911DISPATCHERS#watsonconsoles
Today’s episode features our sponsor Watson Consoles - Quint who has us discussing the on-going issue of staffing in a Communications Center. Many of your favorite WSD Crew has travelled around the country visiting dispatchers in many states, and it’s a rarity to find one that is fully staffed. This topic impacts many of us in the public safety business but maybe working together we can find some solutions.What is your agency doing to help your center with staffing? The latest stats show we’re coming up on 30,000 podcast plays in over 50 countries, so we're not sure what you're listening to, but maybe you should be tuning into ours and telling all of your friends!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#IAM911#wsd2024#watsonconsoles#followers
Today’s episode features two special guests from Indiana, Laurel & Vicky, here to discuss how the state provides FREE training to dispatchers and they even provide lunch. We had the opportunity to train throughout the state and wanted them to share how they make that critical training FREE for all dispatchers. We also got to learn a secret – do you know the 2 capital letters in INdigital’s logo stands for? Our very latest stats show we’re approaching 30,000 podcast plays in over 50 countries, so we're not sure what you're listening to, but maybe you should be tuning into ours and telling your friends!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatch#IAM911#WSD2023#911DISPATCHERS
Does your agency have an emotional support animal?
We’d like you to meet “42-PU” the emotional support skunk from Knox County 911 in Indiana. Heather is our special guest, with Nugget so listen to their story.
Thanks to our friends and sponsors at Watson Consoles for helping us put together an Awesome gift-basket for our giveaway - today you get to meet our winner Laura from Iowa.Thank you to all of those who entered the contest!Happiest Holidays to Everyone!
Are you ready to enjoy our annual secret Santa gift exchange? We hope everyone has a Merry Christmas and Happy New Year!We Speak Dispatch has lots of fun stuff ahead for 2024!
Today’s episode features a special guest, Quint from Watson Consoles – he has some awesome topics for us; retention, staffing issues, and coping with new technologies. Each one of these topics can be a separate episode (ps: they will), so listen in as we discuss several issues you may’ve experienced or are currently experiencing. We want to hear from you, so comment or send us an email:wespeakdispatch@gmail.com The latest stats show we’re passing 28,000 podcast plays in over 50 countries, so we're not sure what you're listening to, but maybe you should be tuning into ours and telling your friends!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#IAM911#WSD2023#911DISPATCHERS#watsonconsoles
“AI is likely to be either the best or worst thing to happen to humanity.” ~Stephen HawkingToday’s episode discusses machine learning (ML) & artificial intelligence (AI) which has become increasingly prominent in Communications Centers. Despite some pushbacks, it has already become an essential part of our daily lives. We are right, however, to slow down and wonder why it is advancing so fast, who has a stake in it, and what we can do to correct its course if necessary. Most importantly, what happens when AI begins to think on its own and becomes self-aware?Some leaders speak of the potential of machine learning (ML) & artificial intelligence (AI), and how it’s nothing short of miraculous, but could the blessing be a curse?But as the saying goes, with great power comes great responsibility.What about you, what do you think of ML/AI in your Communications Center. wespeakdispatch@gmail.com With our podcast plays are passing 26,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break.We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#IAM911#WSD2023#911DISPATCHERS#watsonconsoles
We recently found today’s topic on Facebook, the article said it’s too late to ask someone who already quit – why. The exit interview is too little too late, we need to find out before they leave what is going on with them. Retention problems impacts most communications centers around the country, so let’s talk about finding out problems before its too late.What about you, do you have these issues, let us know! wespeakdispatch@gmail.com With our podcast plays are passing 26,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break.We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchlet’s hear from you – comment below or send us an email wespeakdispatch@gmail.comThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#IAM911#WSD2023#911DISPATCHERS#watsonconsoles
Today your favorite WSD hosts are talking dirty – well, not that kind of dirty, but working in a Center that has issues with cleanliness, hygiene, sticky keyboards, etc…I’m sure all of us have had to work in these conditions, but how do we instill personal responsibility in our peers, that if they spill something – clean it up, if they have dirty dishes – clean them, if they have issues with personal hygiene – get some help, but all of us shouldn’t have to work in a dirty center.What about you, do you have these issues, let us know! wespeakdispatch@gmail.com With our podcast plays are passing 26,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break.We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchlet’s hear from you – comment below or send us an email wespeakdispatch@gmail.comThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#IAM911#WSD2023#911DISPATCHERS#watsonconsoles
Our guest today contacted us directly and wanted to share how her and her team at fire dispatch have apparently figured out how to hire, retain and train successfully to achieve full staffing. They are definitely one of the few agencies that can say they are fully staffed, and their unique training methods are working.What about your agency? Do you have a successful technique to recruiting, hiring and training? Share your story with us!wespeakdispatch@gmail.com With our podcast plays are passing 26,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break.We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen.Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchlet’s hear from you – comment below or send us an email wespeakdispatch@gmail.comThanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com
Have you considered a career change even though you have a good job, you’ve been promoted, feel you are really making a difference, bills are getting paid? But inside you may be feeling unfulfilled, maybe you’re not enjoying your current career choice, do you feel like you are living up to your full potential? But you don’t have a clue or the nerve to find something else. Our guest today, and many of your favorite We Speak Dispatch crew have made a successful transition to a new and different career. Today’s episode will tackle this interesting and timely topic. What about you? With our podcast plays are passing 25,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break.We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen.Find us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktokwww.linktr.ee/WeSpeakDispatchlet’s hear from you – comment below or send us an email wespeakdispatch@gmail.comWe’re on just about every podcast platform, so you have no reason to miss another episode.Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com#IAM911#WSD2023#911DISPATCHERS#watsonconsoles
Today's very special episode features our good friend Ricardo from Within the Trenches (#IAM911) talking about his new book (www.liinks.co/wttpodcast). This fascinating book is filled with moving stories about the world of 9-1-1 Dispatchers. The accounts detail what dispatchers go through, the calls they take, and the stress of the job. If you haven’t ordered your copy – follow the links, we’ve provided to get yours today.
We always have a fun time with Ricardo and this episode is no different, we share some very funny stories, and he tells of his crazy lunchtime experience – enjoy!
With our podcast plays are passing 25,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!!
Most episodes are about 15 minutes (but, because we were having such fun, this one went a little longer than most) which is perfect for the drive to/from work, or on a break.
We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen.
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok www.linktr.ee/WeSpeakDispatch se, let’s hear from you – comment below or send us an email wespeakdispatch@gmail.com
Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We’re on just about every podcast platform, so you have no reason to miss another episode.
Want to be a guest or have a topic idea – let us know!
Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
www.watsonconsoles.com
IAM911#WSD
Today's episode features a special guest talking about the challenges and issues by promoting from within or being hired in as the new supervisor.
With our podcast plays are passing 25,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!!
Every episode is about 15 minutes, which is perfect for the drive into work, or on a break.
We have so many Awesome guests, and you could be too - send us an email or DM and we can make that happen.
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
Are you a new supervisor or maybe considering a promotion? We’re talking about that today along with our special guest who recently became a supervisor. Everyone that’s promoted faces the usual issues, whether its staffing, personnel issues, etc.….
Join us as we discuss the trials, tribulations, and challenges of supervision. Are you experiencing these, let’s hear from you – comment below or send us an email wespeakdispatch@gmail.com
Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We’re on just about every podcast platform, so you have no reason to miss another episode.
Want to be a guest or have a topic idea – let us know!
Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
www.watsonconsoles.com
IAM911#WSD#911DISPATCHERS
watsonconsoles
Today’s episode features our sponsor Watson Consoles talking about the future of workstations. They have a survey going to see what you’d like to see in a future console – let your voice be heard! Share the survey!
Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We’re on just about every podcast platform, so you have no reason to miss another episode.
Want to be a guest or have a topic idea – let us know!
Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
A Big Thanks to our awesome sponsor Watson Consoles!
www.linktr.ee/WeSpeakDispatch
www.watsonconsoles.com
IAM911#WSD#911DISPATCHERS#watsonconsoles
Have you ever heard of a “Zero Suicide Kit”? Our special guest on today’s episode will be discussing what it is and how it will help so many. Dawn has been a friend of ours for quite a while, and she came up with this very unique kit that will become a great help to so many.
You really need to watch or listen to this very special episode and share it with your peers. Let us know if you’re making these – we’d love to feature you!
Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We’re on just about every podcast platform, so you have no reason to miss another episode.
Want to be a guest or have a topic idea – let us know!
Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
A Big Thanks to our awesome sponsor Watson Consoles!
www.linktr.ee/WeSpeakDispatch www.watsonconsoles.com
IAM911#WSD#911DISPATCHERS
watsonconsoles
Welcome to Season 4 - Episode 2
We’ve recorded over 3 years' worth of outstanding episodes and had so many awesome guests, so as we start season 4 – we have a new sponsor from our friends at Watson Consoles, who are planning some great events with us in the future - it's gonna be great!
This episode features a couple we met while attending a conference in Texas – they talked about the importance of having a support person in your life, although his wife isn’t in public safety – she understands the stressors and challenges. Their story was compelling, so we had to bring them on.
We have recorded over 3 years' worth of outstanding episodes and had so many awesome guests, so as we start season 4 - we have a new sponsor from our friends at Watson Consoles, who are planning some great events with us in the future - it's gonna be great! We met this week's guest at a FOP event in Nashville and thought his non-profit endeavor is definitely something we can endorse. Steve focuses on mental health awareness of those first responders, and those who suffer from PTSD who not only need, but truly deserve help in return for all of the sacrifices they've made to serve our coommunities. As always, please reach out if you are suffering, because there are many great organizations that can help.Enjoy this episode and visit Steve on his social media. If you want to be a guest on the next, We Speak Dispatch send us a note or comment. #watsonconsoles#wespeakdispatch #ptsdawareness#buddycheck
This episode features our latest sponsor - Watson Consoles - we're talking the latest in Communications Center furniture and what's on the horizon as far as technology, ergonomics and what they offer.They have a Special FREE Thank You gift for 911 Dispatchers, simply visit watsonconsoles.com/badge or scan the QR code. It's a limited edition and only available through June 4th, 2023 Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We’re on just about every podcast platform, so you have no reason to miss another episode.Want to be a guest or have a topic idea – let us know!Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktokwww.linktr.ee/WeSpeakDispatchhttps://www.facebook.com/watsonconsoles
Iam911
WSD
911DISPATCHERS
watsonconsoles
Exciting news today – we’re so happy to announce that we have a new We Speak Dispatch sponsor, “Watson Consoles”. They have a Special Thank You for 2023 National Telecommunications Week - a free collectible badge! Visit watsonconsoles.com/badge
Available through June 4th, 2023 Today’s fun episode is our salute to NPSTW (Dispatch Week) – we have some celebratory thoughts and unique ideas, including “Christmas in April” Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We’re on just about every podcast platform, so you have no reason to miss another episode.Want to be a guest or have a topic idea – let us know!Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktokwww.linktr.ee/WeSpeakDispatchwatsonconsoles.com/badge#IAM911#WSD#911DISPATCHERS
watsonconsoles
Are you coming up on retirement, or have you been thinking about it – this episode is all about retirement, succession planning and the importance of being ready to retire when the time comes. We have a special guest joining us today to share his advice.
Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos.
We’re on just about every podcast platform, so you have no reason to miss another episode.
Want to be a guest or have a topic idea – let us know!
Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
We’ve had today’s episode ready to go for a while, and today is the day, we were contacted by Derek several months ago to discuss being the new guy in dispatch. We had such a fun time and hopefully he was able to gain some valuable insight from the 80+ years of experience on the panel.
Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos.
We’re on just about every podcast platform, so you have no reason to miss another episode.
Want to be a guest or have a topic idea – let us know!
Give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
Hey Young Professionals! Today’s awesome episode features Toby who is a member of the Young Professionals association and discusses what it does and how you can join. We definitely had some fun with him during the episode – enjoy!
Let us know what you think, leave us a comment or question.
Please tell your friends about We Speak Dispatch – we have over 20,000 podcast plays and heard in 36 countries – so if you’re not listening, you’re missing out!!
Give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
Welcome to 2023 – we have a few of our We Speak Dispatch episodes that haven’t been posted due to the holiday season. So, today’s awesome episode is talking about Active Shooters and how dispatch plays a key role in communications.
Our special guest, Heath gives us a first-hand account of the Greenwood Park Mall shooting from July 2022. He provides some awesome tips to prepare yourself to effectively respond to an active shooting event.
Let us know what you think, and what kind of training have you had to respond to an active shooter event?
Please tell your friends about We Speak Dispatch – we have over 20,000 podcast plays and heard in 36 countries – so if you’re not listening, you’re missing out!!
Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok www.linktr.ee/WeSpeakDispatch
This is our traditional holiday gift exchange - we have such a fun time secretly sending our WSD Crew gifts and then guessing who sent them!! Make sure you are spreading cheer in your 911 center this year-- watch this episode to see how fun a secret gift exchange can be.
This past year has been absolutely GREAT, and our program is getting better all the time - we just passed 20,000 podcast plays in over 36 countries!
Are you listening to the fun? If not, get to it - on facebook, twitter, Instagram, tiktok, YouTube, and just about every podcast platform you can think of.
See you in 2023 -- Happy New Year and Happy Holidays!
www.linktr.ee/WeSpeakDispatch
Merry Christmas & Happy Holidays from your friends at We Speak Dispatch! On this short bonus episode we are joined by Ricardo from Within the Trenches to wish everyone a Merry Christmas!
We've had another GREAT year and passing 20,000 podcast plays - we appreciate all of our past guests!
We have so much more in the next few months - stay tuned for more!
Our Christmas Gift Exchange is coming up this week as well - we had some serious fun!
Hope you enjoy all 3 BONUS episodes this week to help spread some holiday cheer!
IAM911 #thingoldline #911dispatcher #dispatcher #ricardo #911
Doug and Jill with Showalter and Company are a huge part of We Speak Dispatch. This episode features the winners from the Showalter and Company Holiday Cheer contest and several of the We Speak Dispatch panelists.
Join Showalter and Company and some members from the We Speak Dispatch crew as we speak to the winner Laura & Leah who nominated her for the 3rd Annual "Holiday Cheer" contest! A HUGE shout-out to all of the entrees and those who nominated them - you are awesome and thank you for your hard work to maintain a cheery place!! Congratulations to our 2 runners up: Kris & Shania!
The We Speak Dispatch crew gives a big shout out to the winners, all the nominees and Showalter and Company for their Holiday Cheer Contest to spread positivity.
Our newest episode features a Texas dispatcher who has a very personal connection to the Uvalde, TX shooting tragedy. She grew up Uvalde, attended the school involved and still has local friends and family members in the town. Take a listen and you may just learn a thing or two.
Give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
wsd #911dispatcher #IAM911
Enjoy our latest episode, we have a special guest who is not only a 9-1-1 Professional, but she is also a published author. Her children’s book brings together two of her passions, 9-1-1 and her love of reptiles. This episode was so fun, and so unique, take a listen and you may just learn a thing or two!
Theresa’s contact information: scaleyaddictions@gmail.com https://scaleyaddictions.com/
Purchase the book on Amazon: www.amazon.com/Can-I-call-911-NOW
We hope you enjoy this fun episode and please leave us a comment.
Give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch #wsd #911dispatcher #IAM911
Happy Halloween! Today’s special episode features our friend Kevin who came up with some awesome Halloween-based Dispatch protocols to handle everything from Vampires to Zombies. We hope you enjoy this fun episode and please leave us a comment on your plans for the holiday?
Does your Center allow you to dress up or decorate – let’s see - tag a pic Give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
wsd #911dispatcher #IAM911
Today’s special guests are members of the Lyon County Emergency Communications Center and have become TikTok stars. If you haven’t watched their awesome vids (@lyoncounty911) you really are missing out on some fun stuff. This was a particularly fun episode with the stars - Cassandra & Selena – we discussed a lot of topics and even found out which one of these two actually got into a coffin (keep listening and you’ll find out!).
If you’re thinking of starting a TikTok at your job, take a listen for some tips and ideas to make it a good thing. We have over 18,000 podcast plays and were heard in 36 countries, so give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
Today's awesome episode features filmmaker Conrad Weaver who is promoting his latest documentary PTSD 911 - if you haven't heard about it, do yourself a favor and go to the web page. It's a powerful and realistic look at the PTSD phenomenon.
Please share this with your friends, co-workers and agency! To learn more visit their website at www.ptsd911.com
You can watch the episode on Facebook, YouTube or listen to it on your favorite podcast.
Today we're discussing Remote Dispatching with a special guest from an agency who is doing it - we have lots of questions & we bet you do too!
Send us a question and we'll try to get some answers.
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok .
www.linktr.ee/WeSpeakDispatch
YOU’VE GOT QUESTIONS! Today we’re answering some viewer submitted questions, along with our special guest, we’re tackling some very difficult questions. Do you have a question for us? Let us know, message us, DM, email and let us know and we’ll do our best to answer them. Tag a friend and let them know what they’re missing!
wespeakdispatch@gmail.com
Give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Instagram, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
Today’s special episode is another from our series on those who have gone between public safety and the private sector, and everything they’ve learned along the way. Our guest today is Julie who was a 911 Dispatcher and now works for RapidSOS.
Leave us a comment or question – because we’d love to hear from you! Tag a friend and let them know what they’re missing! Do you want to join us for some fun conversations? Just send us an email and we can make that happen: wespeakdispatch@gmail.com
Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
This special episode features a conversation with Nadine who is a master’s student at Memorial University in Newfoundland, Canada, she has been extensively researching 911 communications centers for her master’s thesis on the impact of organizational culture on the mental well-being of 911 communicators.
Having been in dispatch for many years, she incorporated that into this fascinating subject that all of us can identify with.
Leave us a comment or question – because we’d love to hear from you!
Tag a friend and let them know what they’re missing! Do you want to join us for some fun conversations? Just send us an email and we can make that happen: wespeakdispatch@gmail.com
Give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
Today we’re joined by our friend Roger to discuss training, after all he is the APCO International 2022 Trainer Of The Year.
Leave us a comment or question – because we’d love to hear from you! Make sure you tag a friend and let them know what they’re missing!
Do you want to join us for some fun conversations? Just send us an email and we can make that happen: wespeakdispatch@gmail.com
Are you a vendor and want to advertise to an audience consisting of a growing public safety community, the latest stats show we’re in over 35 countries and have over 15,000 podcast plays – contact us today and we’ll help you get your message out to a wide-ranging audience of public safety professionals?
Give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
During COVID many Communications Centers had to adapt to different kinds of logistical methods to provide continuous 911 dispatching in a safe environment. Our special guest today, Daniel discusses how his Agency not only figured out how to successfully allow remote answering of 911 calls, but how it benefits his center’s staffing. His story is amazing and could possibly be the future of dispatch.
Leave us a comment or question – because we’d love to hear from you!
Do you want to join us for some fun conversations? Just send us an email and we can make that happen: wespeakdispatch@gmail.com
Are you a vendor and want to advertise to an audience consisting of a growing public safety community, the latest stats show we’re in over 35 countries and have over 14,000 podcast plays – contact us today and we’ll help you get your message out to a wide-ranging audience of public safety professionals?
Give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
This is another special episode talking about going from 9-1-1 to the private sector or in reverse. This time we're joined by our friend Jesse who discusses working with 9-1-1 from the outside. Have you gone from 911 to private or reverse - come join in on the conversation and let's talk about your experiences. This fun episode also answers the question: who is the "Happiness Guru"
If you’re listening, make sure you tag a friend and let them know what they’re missing!
Are you a vendor and want to advertise to an audience consisting of a growing public safety community, the latest stats show we’re in over 35 countries and have over 14,000 podcast plays – contact us today and we’ll help you get your message out to a wide-ranging audience of public safety professionals?
Give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
Today is the first of a series of episodes talking to folks that have gone from Public Sector Jobs to Private Sector Jobs and back again. We’re asking about skills that can be applied to both types of jobs, along with the challenges and differences between working for public safety and then private sector. If you’ve done it, let us know, you could come onto another episode and talk about your experiences. Leave us a comment or question – because we’d love to hear from you! If you’re listening, make sure you tag a friend and let them know what they’re missing!
Do you want to join us for some fun conversations? Just send us an email and we can make that happen: wespeakdispatch@gmail.com
Are you a vendor and want to advertise to an audience consisting of a growing public safety community, the latest stats show we’re in over 35 countries and have over 14,000 podcast plays – contact us today and we’ll help you get your message out to a wide-ranging audience of public safety professionals?
Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
Our latest awesome episode features our friend Chris who discusses the many different aspects of fire dispatching. He has a lot of experiences and shares some great stories.
Leave us a comment or question – because we’d love to hear from you! If you’re listening, make sure you tag a friend and let them know what they’re missing! Do you want to join us for some fun conversations? Just send us an email and we can make that happen: wespeakdispatch@gmail.com
Are you a vendor and want to advertise to an audience consisting of a growing public safety community, the latest stats show we’re in over 35 countries and have over 13,000 podcast plays – contact us today and we’ll help you get your message out to a wide-ranging audience of public safety professionals?
Give us 15 minutes & we'll get you talking!
Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
The We Speak Dispatch crew want to offer some thoughts on these tragic events over the last few weeks. Although we don’t have all of the details of the Uvalde incident, we can offer support for those in public safety and encourage everyone in 911 to reach out and show your support for dispatchers everywhere. #backthegoldline #IAM911
www.linktr.ee/WeSpeakDispatch
The newest episode features our friend Jimmy who recently retired from New York City Fire/EMS – we discuss dispatching during 9/11 – join in on this awesome conversation by leaving a comment about your experience dispatching during big events.
Do you want to join us – let us know and we’ll get you on!
Are you a vendor and want to advertise to an audience of over 35 countries and over 13,000 podcast plays – contact us today and we’ll get your message out to a wide-ranging audience of public safety professionals?
Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok
www.linktr.ee/WeSpeakDispatch
It's time for another awesome episode of We Speak Dispatch - today's topic is "Building Dispatch Resiliency" with our special guest.
Have you considered what dispatch will be like in the future, seeing pictures, video and live action - that will change our job if you're not ready?
Our topic today is designed to get the conversation started, think about the impact of this type of new technology.
Give us 15 minutes & we'll get you talking!
Just give us a listen or watch us on podcast, YouTube, Facebook, Twitter and TikTok
www.linktr.ee/WeSpeakDispatch
Did you ever wonder what it’s like to dispatch during a large natural disaster? Well today’s episode features our friend Jazzmine and the regulars Joe, Doug & Jill as we talk about dispatching during natural disasters.
Have you ever had that experience?
Tell us about it, or even better – be a guest on an episode – just send us a message and we can make that happen!!
Give us 15 minutes & we'll get you talking! Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Last week we celebrated our 2-year anniversary, today we kick off season 3 with our friend Don Jones.
He is the past President of CalNENA and played an integral part in the reclassification of Dispatchers to First Responders.
We always have fun and great conversations with Don, so listen in and don’t forget to tell your friends about We Speak Dispatch!
Give us 15 minutes & we'll get you talking! Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Xybix Systems, Inc.
Season 2 recap episode where we discuss some of our favorite episodes over the last year! If you are not sure which episode to listen to first listen to this for some excellent ideas. Thank you to everyone that has been a guest and we hope to see you in Season 3! Thank you to our sponsor Xybix!
Today's special episode features a guest from Qatar in the Middle East who is talking about hiring and retention issues we all face in public safety.
“Be Proud of the work you do, the Person you are and the Difference you make”.
Give us 15 minutes & we'll get you talking! Just give us a listen on our podcast (over 12,000 podcast plays), watch us on Instagram, YouTube & Facebook (now seen in over 35 countries) and now we’re on TikTok so take a look! @wespeakdispatch
www.linktr.ee/WeSpeakDispatch
Happy National Telecommunications Week! We had a GREAT week of 3 special episodes for you – with lots of returning guests!
This is our 3rd NTW episode featuring a special guest host! We’re talking about how we celebrate this week, offer suggestions for you and even for those who don’t get to celebrate this great week. Remember this is a week to celebrate the awesome career we have in 9-1-1 and a perfect opportunity to “pay-it-forward” and celebrate all of the hard work you do!
We want to hear from you, what’s your proudest moment in 911? “Be Proud of the work you do, the Person you are and the Difference you make”.
Give us 15 minutes & we'll get you talking! Just give us a listen on our podcast (over 12,000 podcast plays), watch us on Instagram, YouTube & Facebook (now seen in over 35 countries) and now we’re on TikTok so take a look! @wespeakdispatch
www.linktr.ee/WeSpeakDispatch
Happy National Telecommunications Week!
We have a GREAT week of 3 special episodes for you – with lots of returning guests! This is our 2nd NTW episode featuring 2 returning guests talking about our proudest moments in 911.
Remember this is a week to celebrate the awesome career we have in 9-1-1 and a perfect opportunity to “pay-it-forward” and celebrate all of the hard work you do! We want to hear from you, what’s your proudest moment in 911? “Be Proud of the work you do, the Person you are and the Difference you make”.
Give us 15 minutes & we'll get you talking! Just give us a listen on our podcast (over 12,000 podcast plays), watch us on Instagram, YouTube & Facebook (now seen in over 32 countries) and now we’re on TikTok so take a look! @wespeakdispatch
www.linktr.ee/WeSpeakDispatch
Happy National Public Safety Telecommunications Week!
We have a GREAT week of 3 special episodes for you – with lots of returning guests!
Remember this is a week to celebrate the awesome career we have in 9-1-1 and a perfect opportunity to “pay-it-forward” and celebrate all of the hard work you do! We want to hear from you, how do you celebrate this awesome career we have, what is the best part of the week and remember there are those who may feel demotivated, and unappreciated, so let’s make sure everyone in 9-1-1 knows that we appreciate them!
“Be Proud of the work you do, the Person you are and the Difference you make”.
Give us 15 minutes & we'll get you talking! This episode is marked explicit for one swear word that appears--take a listen and find out who slipped.
Just give us a listen on our podcast (over 12,000 podcast plays), watch us on Instagram, YouTube & Facebook (now seen in over 32 countries) and now we’re on TikTok so take a look! @wespeakdispatch
www.linktr.ee/WeSpeakDispatch
Today's fun episode features our friend Jazzmine talking about some celebrity encounters, we've all got a story, but what about you?
Have you had a celeb encounter while working - let's talk!
If you want to be a guest on WSD just send us a message!
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Today our friend April is talking about recruiting and hiring new dispatchers, including some new methods - Doug, Joe and John join in on the conversation and offer some insight to this important topic.
How did you find the job?
How do you recruit new people?
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Today we're joined by our friend Marc as we talk about the art of giving & receiving feedback.
We've all received some, and sometimes it's harsh, and sometimes confusing - so let's figure out how to deliver a clear message.
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Joy Willis is back to discuss handling the "Dispatch Cannibal" you may be working with - she has some great suggestions and ideas you can easily put to use.
Her article from several years ago (Dispatch Cannibals - Why Do We Eat Our Young) is available on google or send us an email and we'll send it to you (wespeakdispatch@gmail.com)
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
We're excited to have Retired Sergeant Betsy Brantner Smith, the Spokesperson for the National Police Association back with us again.
This time she offers some great insight to the current climate our field responders are facing and offers some tips for all of us in public safety.
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, TikTok & Facebook
www.linktr.ee/WeSpeakDispatch
Our very special guest is Retired Sergeant Betsy Brantner Smith - the Spokesperson for the National Police Association.
She authored a great article several years ago titled "The Love/Hate Relationship Between Cops & Dispatchers" use the link below to read it.
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
https://www.police1.com/police-products/police-technology/software/cad/articles/the-lovehate-relationship-between-cops-and-their-dispatchers-n2zBABGvXDFHcseM/
Today our friends from "Concept Seating" are here to talk about the importance of selecting the right chair for a dispatch center.
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Today we're joined by our friend April to discuss the impacts of the pandemic in the Communications Centers.
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Today's episode features our special guest Matt who talks about how to improve retention of employees and we even touch on a few other topics, like scheduling - so this jam packed episode is only 15 minutes - take a listen and leave your thoughts!
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
We Speak Dispatch gets together to talk about their New Years Resolutions for 2022 -- we are all focused on a better year for everyone. We thank all 911 dispatchers for the job that they do and wish everyone a Happy New Year!
Today we're joined by our friend Neva as we discuss Quality Assurance - do you use QA Programs and how is it received by front line employees.
Do you have a topic & want to join us - let us know!!
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook an tell your friends!!
www.linktr.ee/WeSpeakDispatch
It's that time of year, join your favorite WSD Crew as we play "secret Santa" - have you ever played this? Let us know in the comments.
Merry Christmas to everyone--we hope you have a great holiday season!
Here's a fun episode with some Christmas themed questions for your favorite WSD Crew - Happy Holidays & be watching for our Secret Santa Gift Exchange coming up later this week.
Check out our latest episode of We Speak Dispatch - we're talking about our relationships with our allied agencies - our special guest Brent offers his perspective on this important topic.
www.linktr.ee/WeSpeakDispatch
Here's another great episode talking about Stress in the Workplace with our special guest Dominique - this is such an important topic, especially coming into the holiday season - so give it a listen and tell your co-workers about We Speak Dispatch!
Remember, if we're talking dispatch - we're talking your language!
Today's episode features Joy Willis who authored the GREAT article, "Dispatch Cannibals - Why do we eat our young" - if you have these toxic personalities in your center there is a way to stop this behavior.
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook Tell your friends!!
www.linktr.ee/WeSpeakDispatch
Our international episode with an emergency dispatcher from Ireland (part 2).☘️🍀☘️🍀
Be sure and check it out on our Facebook, YouTube or favorite podcast platform.
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Happy Halloween to all 911 dispatchers. In this brief discussion We Speak Dispatch talks about some of our favorite costumes and if we celebrate Halloween at our center.
What is it like to dispatch in Ireland? This special episode features a dispatcher from Ireland who discussed the differences between our country's.
This fascinating episode is so fun, we did 2 parts!
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Today we are talking about wellness and working in 911 with special guest Sofia. Be sure and check out this episode on ways to incorporate some healthy habits while working as a 911 dispatcher.
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook pages.
www.linktr.ee/WeSpeakDispatch
Today's episode features our awesome sponsor XYBIX - this family owned and operated company produces some of the best workstations for communications centers! The Vice President Ken has some great story's about the company we'll bet you've never heard before - like how did they come up with the name XYBIX - tune in to find out!
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
This episode features our friend Sean and he talks about life in a small center and all of the unique issues they face
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Join your favorite WSD Crew and our special guest Wendy who gave us the topic of "Longevity In Dispatch", she has over 35 years of public service and combined with ours it equals over 100 years of experience.
Give us 15 minutes & we'll get you talking! Just give
us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Have you ever called 9-1-1? Because we have and that's what our discussion is about today, we're sharing some fun stories - how about you?
Give us 15 minutes & we'll get you talking!
Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Today we're talking about all of the books, articles, and other research materials we use and recommend to you too!
This is another great episode of real talk that's real good!
Give us 15 minutes & we'll get you talking! Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Your favorite WSD Crew is talking about all of the upcoming national 911 conferences - are you attending one or more, let us know what you learned.
Give us 15 minutes & we'll get you talking! Just give us a listen!
www.linktr.ee/WeSpeakDispatch
July 11th is the Official Start of "Shark Week" on the Discovery channel, so your favorite WSD Crew is taking about the "Sharks" we sometimes find in our Communications Centers. You know the folks that treat new people as food not friends!
Give us 15 minutes & we'll get you talking! Just give us a listen on our podcast, YouTube, & Facebook
www.linktr.ee/WeSpeakDispatch
Happy 4th of July - your favorite WSD Crew wishes everyone a GREAT Independence Day - if you're working during the holiday weekend, you'll be playing the "is that shots fired or fireworks" game.
Its time for real talk that's real good!!
www.linktr.ee/WeSpeakDispatch
Are you new to We Speak Dispatch or have you listened to most episodes already? Either way this episode is an excellent one to listen to for some feedback on our favorite episodes to date. Be sure and listen to this episode, and then check out some of our other episodes as well.
Join your favorite WSD Crew as we discuss Season 1 with some flashbacks, and other fun stuff!
Enjoy! Its time for real talk that's real good!!
www.linktr.ee/WeSpeakDispatch
Join your favorite WSD Crew as we discuss and act out some personalities you may've worked with.
Its time for real talk that's real good!!
www.linktr.ee/WeSpeakDispatch
Today join us as we speak with our good friend Alex who was a Chaplain for the California Highway Patrol - we're discussing these challenging times in society and offering some words of wisdom.
Does your department have a Chaplain?
Leave us a comment and let us know what you think. It’s time for real talk that's really good!!
www.linktr.ee/WeSpeakDispatch
We're all learning to work with the latest, best, and challenging new technology in public safety - join your favorite WSD Crew along with our special guest as we discuss some of this new technology and the implications
Its time for real talk that's real good!!
www.linktr.ee/WeSpeakDispatch
Today your favorite WSD Crew is visiting with Chaplain Ron and his therapy dog Molly from The Texas Fallen Officer Foundation - please visit them at: texasfof.org Its time for real talk that's real good!! www.linktr.ee/WeSpeakDispatch
Join the We Speak Dispatch panelists as we discuss Communications Center security -- are you planning or prepared for security issues facing your center - listen as we discuss this interesting topic with our friend Cheryl. Its time for real talk that's real good!! .
www.linktr.ee/WeSpeakDispatch
Today John hosts a conversation on your readiness, are you prepared for just about anything - well tune in and see what the We Speak Dispatch group has to say.
Season two kicks off with an episode about the adult learner. We will be talking with our special guest Alana about training in 911 and the adult learner - we also have the majority of our regulars from We Speak Dispatch to start the new season as well.
We Speak Dispatch concludes Season 1 with a celebration about this podcast for 911 dispatchers. Join us as we discuss popular episodes, what countries are tuning in, how all of us met and what this podcast is truly about. Season two starts with the next episode!!!
Thank you to all of our listeners for joining us on this podcast made for emergency dispatchers!
Note: During this podcast episode there are some visuals that are used--so you may also want to check this episode out on our YouTube or Facebook page at We Speak Dispatch.
https://www.youtube.com/channel/UCJQbDL5M4cVGrehUpmKO3Hg
www.linktr.ee/WeSpeakDispatch
Join your WSD crew as we're joined with a special guest talking about starting a dispatch career later in life. Its time for real talk that's real good!! www.linktr.ee/WeSpeakDispatch
Join Leslie and the WSD Crew as we discuss supervisor training issues and several other hot topics!
We Speak Dispatch discusses some things that they have done or will be doing to celebrate National Public Safety Telecommunicator Week. In 2021 the celebration starts April 11th and concludes on April 17th. Be sure and celebrate your 911 dispatchers by doing something for them! Thank you to all 911 dispatchers for everything you do each and every day.
Today Glenna is talking "Active Listening Skills" - join us as we discuss how to, when to, why to, practice active listening to assist in the 911 center.
911 trains on CAD going down (or at least they should) and also trains on what to do when our phones may need to be re-routed. How often does 911 train on what to do if/when the radio goes down? This episode asks all sorts of questions about backup radio scenarios and understanding what options are available and how we might start to train on these possibilities to be prepared for future events.
This episode focuses on vacation picks for 911 centers and the multiple different ways that agencies do this. The panelists also discuss if there are some holidays where everyone is required to work and are unable to pick, how far out vacation picks can be made, how many days can you pick at one time--all the questions surrounding vacation picks in 911 are discussed. How does your agency handle vacation picks?
Today's episode features "Easy Food Prep" listen as Glenna, Joe and Jill show you how to prep meals for the week - also Doug makes an appearance so you should be listening for that! This episode has pictures of all the food prep on our You Tube page at We Speak Dispatch as well.
Today we're joined by a Dispatcher who recently appeared on the ABC TV Show "The Hustler" - so we're talking TV! How far did she make it on the show? Tune in to find out!
This episode is tackling the complicated topic of OVERTIME whether it's preplanned, voluntary or mandatory in the 911 center - join us and our special guest Ben as we try to make some sense of this issue. What works at your 911 agency may not work at others but this episode is full of how other places to do it to give some ideas to all.
We Speak Dispatch is talking about everyone's favorite topic "scheduling" with our special guest Ben, we're talking about different types of schedules that may work in 911, and those that are more complicated than others.
In this episode we're talking about the first time you were told you're working on Christmas, or other important days that you missed while working in public safety. Our second topic is making friends outside of public safety - do you have more close friends in the "biz" or on the outside?
Does your agency answer 911 and dispatch law enforcement, fire and medical or are phone calls transferred from one place to the next? The We Speak Dispatch panelists discuss what agencies they dispatch and ways to involve fire dispatch more at your agency.
Have you ever thought to yourself this will not work or this is not right? Have you had these feelings when the vast majority of people are not saying much or are agreeing to what is being proposed? Group think can be great for buy in but it may be dangerous if we do not speak up. When you speak up are you doing so diplomatically? The We Speak Dispatch panelists discuss group think in a 911 environment and share some stories of where they were cautious.
This special episode from We Speak Dispatch features the Chief of Police & the Dispatch Supervisor from Senatobia, MS - they just started and opened their own Dispatch Center in April, during COVID19. Although it’s temporarily located in an exceptionally small closet, they’ve been working together to make their center a great place. With the exception of the Dispatch Supervisor, the dispatchers have never dispatched before, and are quickly learning the ins & outs of our business. They’re planning on becoming a PSAP and will be moving into another building along with the PD just down the street.
We Speak Dispatch takes a couple minutes to say thank you to everyone who has been working lately--with the recent bombing in Nashville and the incident in Washington DC everyone at We Speak Dispatch wants to take a second to say we are thinking about you.
Ever made it onto the local and/or national news? In the is episode we are joined by a dispatcher from Texas that jumped into action to assist someone who was choking that arrived in their lobby.
2020 is coming to an end and we think this is something everyone can agree on--GOODBYE 2020! We Speak Dispatch discusses New Year's in 911 as well as things we will not miss from 2020--the panelists also discuss their favorite moment from 2020 and make some predictions for 2021. Thank you to everyone for sharing and listening--see you in 2021!
We Speak Dispatch celebrates Christmas by exchanging gifts Secret Santa style. One person is guessed by almost everyone else as the secret elf--find out what everyone received and also hear some favorite Christmas moments. Merry Christmas to all 911 dispatchers!!!
We Speak Dispatch is joined by special guest Andrew to discuss staying fit in dispatch. This episode features some tips on eating, exercising and doing everything possible to keep yourself fit while working in a job that is stressful.
Ever went to work at 911 and were in a bad mood? How do you get yourself out of that? Have you ever heard a co-worker on the phone or radio who may be in a bad mood--how do you handle that? 911 can be a very stressful job and in this episode We Speak Dispatch, along with special guest Connie, talk about these questions while providing insight into accountability groups and other ideas ensure you remain motivated along the way.
We Speak Dispatch discusses training and ways to get staff more involved. Towards the end of the episode an idea for obtaining more understanding from employee's families is also brought up and this episode is a must hear for ideas to improve training satisfaction and retention. We Speak Dispatch is joined by special guest Ben.
Further discussion from We Speak Dispatch about the 911 saves act----are dispatchers first responders? What does this mean? What does it cost? How do you get involved? All these questions plus more--be sure and check this episode out.
We Speak Dispatch wants to say Happy Thanksgiving to all 911 dispatchers as well as all emergency responders. 2020 has been a challenging year and we are thankful for all of you! Have a great Thanksgiving everyone.
happythanksgiving #thanksgiving #thankful #family #love #friends #blessed #food #holiday #turkey #thanks #giving #foodporn #photooftheday #instagood #stuffing #celebrate #feast #fun #thanksgivingdinner #turkeyday #thanksgivingday #thanksgivingbreak #thanksgivingdecor #givethanks #thanksgivingprep #life #fall #familytime
Have you heard of the 911 Saves Act? Are dispatchers considered first responders in your state? We Speak Dispatch is joined by special guest James to discuss the 911 Saves Act and what it means.
firstresponder #firefighter #police #paramedic #firstresponders #ems #lawenforcement #thinblueline #emt #fire #medic #ambulance #policeofficer #k #sheriff #firstaid #firefighters #emergency #firedepartment #firerescue #tactical #covid #fireman #emergencyservices #cops #thingoldline #911dispatcher #iam911
911 Dispatch jobs are becoming more stressful each year. Are you tired of being tired? A discussion from 4 people with over 100 years of combined 911 experience about the challenges 911 is facing and a few ways to overcome these hurdles..... #dispatcher #thingoldline #iam #police #thinblueline #dispatcherlife #ems #dispatchers #dispatch #policedispatcher #dispatcherproblems #firefighter #dispatchlife #firstresponders #firedispatcher #publicsafety #lawenforcement #firstresponder #nightshift #thinredline #backtheblue #paramedic #mentalhealth #healthyliving #savinglives #wellness #dispatchershenanigans
A special message from the crew at We Speak Dispatch. Decals available--listen to this short episode to obtain your decal today.
We Speak Dispatch is discussing promoting from within your department and some complexities you may encounter - we're joined by a special guest (Travis). What opportunities do you have at your own agency in 911?
We Speak Dispatch discusses Halloween and working in 911--does your agency dress up for Halloween and is it a good idea? Our scariest Halloween moment and our best costumes. Happy Halloween to all 911 Dispatchers!
We Speak Dispatch is joined by a recently retired Sergeant from a California Law Enforcement Agency to ask questions that every 911 dispatcher and field responder can relate to. This is part 2 of 2. Check out part 1 as well so you do not miss any of the discussion. We Speak Dispatch is proudly supported by Xybix.
We Speak Dispatch is joined by a recently retired Sergeant from a California Law Enforcement Agency to ask questions that every 911 dispatcher and field responder can relate to. This is part 1 of 2--part 2 will drop in a few days. Check out part 1 soon so that you are ready when part 2 drops. We Speak Dispatch is proudly supported by Xybix.
If you heard the ten code: 10-10 what would come to mind for you? How can we train universally when everyone does it differently? Take a listen to this podcast episode to hear how training when there may be differences in codes is still possible.
We Speak Dispatch talks about what their message would be for a public service announcement when educating the public about 911 and also discusses some new technology that may assist 911 in the near future and/or may already be assisting them.
We Speak Dispatch discusses training and how all of us got into training. Also discuss what our favorite topic is and share a few stories about being a CTO along the way.
911 can be a very demanding job with mandatory overtime and missed family functions. We Speak Dispatch discusses what they do for fun and what is the most important thing to them. Ricardo joins the panelists to discuss this important topic to make sure we remember to have fun once in a while and remember what is the most important thing to all of us. Thank you 911 for all that you do!
We Speak Dispatch is talking about superhero's along with a special guest.
So what's your answer--what superhero would your 911 agency be described as and why?
What is their "kryptonite" and how do you overcome it?
We Speak Dispatch discusses the question: Can someone work in 911 and have a negative attitude and still influence others? This episode discusses attitude in the 911 center and oneself.
We Speak Dispatch (WSD) looks at 911 training and how it has been impacted since COVID-19. WSD discusses the positive changes that this has forced as well as some hurdles yet to be overcome.
We Speak Dispatch remembers Mike Becker from the Scott Emergency Communications Center (SECC) in Davenport, Iowa. Mike was the training coordinator for the SECC and hosted several training classes from the We Speak Dispatch panelists. Mike was an amazing person and his laugh and willingness to always help others will truly be missed. We Speak Dispatch is thinking of everyone at the SECC during this tough time.
We Speak Dispatch discusses employees that hit that 3 year mark (or anytime really) and are thinking this may not be the job for me and how to handle these situations. We thank all 911 dispatchers for the job that they do each and every day!
We Speak Dispatch discusses the topic of fun as it relates to training in 911? The panelists discuss some ways that they have had success in making training more enjoyable for everyone in attendance. Take a listen and have some fun!!
We Speak Dispatch discusses the role 911 dispatchers play during a foot and car chase. The panel also discusses which one is more difficult to be successful at and offers a few things 911 dispatchers can do during a chase when they are not talking on the radio to assist law enforcement.
The We Speak Dispatch crew talks about qualities that make a great 911 dispatcher. Qualities such as punctuality, planning ahead, problem solving and keeping a work/life balance are all discussed.
We Speak Dispatch discusses morale and 911 centers. How do you keep morale high at your 911 center? What are some ideas to keep employees engaged and excited? 911 and morale are oftentimes discussed--take a listen to this episode to hear some ideas surrounding morale and 911.
We Speak Dispatch discusses the one thing they would change in the 911 profession and the reasons for doing so. This episode dives into some important topics facing 911 centers today and the reasons they are so important to have a successful 911 center.
We Speak Dispatch discusses the impacts COVID 19 has had on 911 centers and what things they have done differently to be successful during the pandemic. Be sure and listen to this episode to hear ideas that your 911 center may want to consider. Stay healthy everyone!
We Speak Dispatch discusses participating in ride alongs with other emergency responders for training purposes. Does your agency allow 911 dispatchers to ride along? Are ride alongs beneficial and what is the true purpose of them? Take a listen to this episode for ideas to improve your ride along program and some reasons as to why they may assist 911 dispatchers at your agency.
We Speak Dispatch discusses the future of 911 and Dispatch. What changes will dispatchers encounter in the next 10-20 years and how far has 911 come since it's inception. An excellent discussion on some concepts and ideas to consider for moving forward in the 911 profession.
We Speak Dispatch discusses dispatching from locations besides your normal PSAP. Where have you dispatched from? Is your 911 backup center always up and running and tested or would it be adjusting on the fly? Hear some real stories from 911 dispatchers about where they have dispatched from.
We Speak Dispatch discusses their most influential person in their 911 career. Do you have someone who has influenced you? Have you influenced someone and you may not realize it? Be sure to always ensure you are a positive influence when working in 911 because you may never know who you are making an impact on.
We Speak Dispatch gives a special shout out to all those who have paid the ultimate sacrifice.
Anytime you receive a shout out from Ricardo from the #IAM911 movement and the Within the Trenches podcast you need to share that information. Thank you Ricardo for all that you do for 911 and the shout out!
We Speak Dispatch discusses the importance of training for stressful situations. 911 dispatchers are often faced with making extremely critical decisions in seconds--hear some thoughts to better prepare for these situations to ensure you are ready for that next major event.
May 2020 is mental health awareness month. We Speak Dispatch discusses the importance of peer support teams in 911 centers and also talks about mental health awareness within 911 centers. Also discussion about critical incident debriefings and if 911 should participate in the same debriefing with other public safety personnel.
Do you have a TV in your 911 center? What policy do you have in reference to the TV? Does everyone have their own TV at their console? Does a shared TV cause issues? Excellent discussion on TV's in the 911 center and how each agency may be a little different.
911 Leadership can be a challenging task--it may be even more challenging when transitioning from peer to supervisor. Check out this podcast from We Speak Dispatch to hear a few tips when becoming a supervisor/manager in 911. Wk6ICxCypdkKCnKD9GQR