Next in Nonprofits: Recent Episodes

Steve Boland

Next in Nonprofits interviews nonprofit leaders and service providers to keep you up to date with the best ideas in social good. Learn more at nextinnonprofits.com/podcast

Kat Rohn is the Executive Director of Outfront Minnesota, as well as Outfront Minnesota Community Services!

Kat joins host Steve Boland to talk about advocacy in the nonprofit sector with a focus on the differences between 501 (c) 3 organizations (purely public charities with tax deductible contributions) and 501 (c) 4 nonprofits (social welfare organization where gifts are not tax deductible). All nonprofits can be engaged in some kinds of advocacy, and the conversation references some help on understanding this from the Minnesota Council of Nonprofits.

Kat talks about Outfront Minnesota's experience managing both types of legal entities. The two organizations share staff and other resources (accounting services for example) but have separate incorporations and records. Maintaining two entities is more work, but provides some additional options to advocate for political change against having just the 501 (c) 3 organization. Kat also addresses the donor experience (spoiler: Most donors don't itemize, so tax deductions are not a decision factor for many).

James Dismond, CEO of Mirasol Health chats with host KD Bauer about a 2-year rebranding journey the organization recently undertook. James shares insights in how the organization collaborated across teams, stakeholders, and community to identify where audiences' perceptions and experiences misaligned with elements of the 40-year old brand. From surveys to focus groups, James shares how his team worked to develop a new brand (values, mission, vision, imagery) that elevates the legacy and history of the organization, while at the same time connecting with a deep level with its staff, and leading to an increase in patients and clearer understanding of services. While sometimes happens (especially when 2 marketing nerds enter the same podcast), some terminology is thrown around. Below is a list of terms (and samples) that might be relevant to organizations considering a brand refresh. * SWOT Analysis of your Current Brand (James recommends keeping this on a wall during the process!) * Brand Recall / Recognition * Brand Analysis * Brand Guide (Sample: Mirasol's OFFICIAL New Brand Guide!)

Listen now by clicking the player above, download the file for later here, or subscribe to the podcast on your phone for automatic updates. Get more details on how to subscribe on our podcast page.

Faviola "Favi" Ramirez is a community organizer, often with BIPOC outdoors. Brooke Thomson is the development director at Abortion Care Network. Favi and Brooke have been part of the Community-centric fundraising movement, including a group sharing and based in Minnesota.

Favi and Brooke join the podcast to talk about the origins of community-centric fundraising, and help to define it with some of the ten principles defined on the CCF website. Concepts of indigenizing giving and grant-making, beginning the work with an audit of existing donor pages of website looking at terms of "we" rather than "you", valuing all contributions including those of time rather than money, and much, much more! Favi mentions TRUTH project the as one community-centric process that recognizes the colonial nature of land-grant universities but looks to indigenize the conversation.

Patrick Kincade is Regional Director at Stonebridge Capital Advisors, a firm offering portfolio management services and related advising to nonprofit organizations as well as businesses and individuals.

Patrick talks with host Steve Boland about a range of ways nonprofits can be ready to receive larger gifts, especially gifts that may not be cash. Gifts could be donations of stock, or gifts of value like real-estate or even new classes of assets like cryptocurrency. Patrick talks about planning, tools to have at the ready, and when it may be time to decline some more complex gifts.

This podcast expresses the views of Patrick Kincaid as of the date indicated and may not represent the views of Stonebridge Capital Advisors, LLC (“Stonebridge”). These views are subject to change without notice and Stonebridge has no duty or obligation to update the information contained herein. Past performance is not an indication of future results. Moreover, wherever there is the potential for profit there is also the possibility of loss. This podcast is being made available for educational purposes only and should not be used for any other purpose. The information contained herein does not constitute and should not be construed as an offering of advisory services, investment advice, or an offer to sell or solicitation to buy any securities or related financial instruments in any jurisdiction. Certain information contained herein concerning economic trends and performance is based on or derived from information provided by independent third-party sources.

This special 200th Anniversary episode of the podcast is hosted by KD Bauer and features members of the Next in Nonprofits team! KD talks with Steve Boland, Kathleen Conroy and Chelley McLear about sharing knowledge in the nonprofit sector. (Team members Bruktait Kebede, Keren Gudeman, and Grace Mayo contributed ideas off mic!) Next in Nonprofits chooses to do this in many ways, including by producing this podcast!

Many charities learn a great deal about community support, new tools, partnerships and so much more. Sharing that learning is not always the top priority of any one group, but organizations like Next in Nonprofits get to learn from the stories and missions of many different groups. KD leads the team through a conversation about what brings people to nonprofit missions, how knowledge sharing - especially in a team - can create better outcomes, and contributes to a framework of abundance over scarcity. Also, listen in to know why we are referring to the Nine Inch Nails song "Echoplex".

Jim Scheibel is a professor of practice of at Hamline University, where he shares a wealth of experience in public life from his time as a leader of places such Corporation for National and Community Service, as Mayor of Saint Paul, and in other leadership positions in the nonprofit sector.

Jim has incorporated ethics into his teaching for many years, and frameworks Jim has used to evaluate ethical issues can be an important starting point for the issues of today. Ideas like the Latimer Test (or the "smell test"), having an "oath" or set of values with which to evaluate questions, the Triangle, and more.

Brandice Daniel is the founder and CEO of ICON360, "non-profit organization dedicated to dismantling the barriers facing Black designers and fashion programs at Historically Black Colleges and Universities (HBCUs)."

Brandice joins host Steve Boland to talk about the value of sponsorships and connections to the mission of an organization. Brandice shares ideas on how to begin relationships with larger organizations (including budgeting small amounts to open doors with the first conversation), showing up where the brand managers are meeting (rather than struggling to get individual meetings), the value of intimate moments with brands seeing the impact of your work and more.

Tyrus Hayes is the Director of Strategic Engagement for Al-Maa'uun, a Minneapolis-based nonprofit whose "mission is to alleviate poverty and oppression within black and communities of color in North Minneapolis and surrounding areas through direct service and advocacy."

The Next in Nonprofits Podcast usually focuses on a broad topic of interest to the nonprofit community rather than featuring the story of a single nonprofit. We were approached by Podcasthon to divert from our regular format once a year to lift up the work of a specific mission. We are proud to bring the story of Al-Maa'uun to the podcast!

Tyrus joins host Steve Boland to talk about the mission of Al-Maa'uun to meet the "Neighborly Needs" of the communities in North Minneapolis and beyond. The organization has grown from just a few volunteers to over 25 paid employees cooperating with other groups to meet needs. Al-Maa'uun is a 2Gen organization and uses this framework to help build a community response to this work.

Shoshana Grossman-Crist is the Founder and CEO of Social Impact Compass, providing support in grants and other support for impact missions. Shoshana joins host Steve Boland to talk about the impact of changes in funding streams in 2025.

Shoshanna shares her insights getting a foot in the door for new support during these transitional times, including a short email, and a concept note format in lieu of a more formal case statement. Some funders are increasing their giving commitment (Shoshana mentions MacArthur Foundation as an example) and others are considering more flexibility right now. Shoshana mentions many resources on her website and elsewhere, but wanted to be sure the Foreign Aid Bridge fund was included in the show notes!

Jackie Russell is President of Teak Media and Communication whose mission is "to increase recognition and revenue for socially responsible companies and nonprofit organizations." Jackie joins host Steve Boland to discuss communications strategies and public relations in a time of rapid, unpredictable change.

Jackie shares her thoughts and experience in prioritizing the work of messaging for nonprofit organizations in 2025. Jackie talks through different audiences and the need to stay in touch during this time. It's important to "start where you are" in this work and not second-guess what could have been done in the past. Jackie talks about growing diversity in media channels, connecting sponsors and influencers to your mission, sharing your good news, and much more.

Noah Parrish is the Communications Director for Gender Justice, which "envisions a world where everyone can thrive regardless of their gender, gender expression, or sexual orientation" and works to "dismantle legal, structural, and cultural barriers that contribute to gender inequity" in Minnesota and North Dakota. Noah has worked in strategic communications across a variety of sectors: policy organizing, philanthropy, and electoral work.

Noah chats with host KD Bauer about his experience with crafting compelling messaging and building media relationships to advance human-centered narratives that cut through misinformation and disinformation. From rapid response to long-term strategy, he leads with a data-based approach to maximize audience engagement across a digital landscape. Noah shares ways that small communications teams can focus on what's most important—all while reducing burnout and navigating future challenges.

Dick Senese is the Treasurer of the Board of Directors for LGBTQ Leaders in Higher Education, which "advances effective leadership in the realm of post-secondary education, supports professional development of LGBTQ leaders in that sector, and provides education and advocacy regarding LGBTQ issues within the global academy and for the public at large." Dick has served on nonprofit boards throughout his career, and joins the podcast to discuss stewardship with host Steve Boland.

Dick talks about his experience with volunteer boards, how thanking donors and other supporters for their engagement is an easy "ask" for most board members, how tracking relationships over time can improve outcomes, how getting comfortable with talking about resources is not as scary as some may thing, and much more.

Molly C. O'Connor (she/her) is the Owner and Principal Consultant of Coco Canary, a consulting practice which is "cultural workers using evaluation, community engagement, and art to keep organizations grounded in their values and held accountable to their social justice goals."

Molly joins host Steve Boland to talk about creative evaluation. Molly's own background includes quantitative research and has evolved to include qualitative components to better understand impact. Molly shares her thoughts on the importance of stories toward meaning-making, engaging community in the process of evaluation, thinking about evaluation ahead of program launches as well as being ready to shift after a launch, and much more.

Laura Tufano is the founder and principle of Tufano Consulting, and is "a Certified Fund Raising Executive and has raised money for social justice, the arts, education, and human services over the course of her 20-year career."

Laura joins host Steve Boland to talk about how nonprofits can be open to all the ways donors may choose to give. One-time cash gifts and recurring donations online are great tools to involve donors, but nonprofits can help donors expand their thinking. Laura talks about the value of picking up the phone and just talking to donors, and then being ready with ideas which may support how they can best give. Laura and Steve talk about gifts of stock, donor advised funds, but also ideas like required minimum distributions from retirement accounts, legacy gifts, and even real property! (Hint on that last one - what does your gift acceptance policy say?)

Sheetal Puri is the Senior Director, Digital Fundraising for the Wikimedia Foundation. "The Wikimedia Foundation is the nonprofit that hosts Wikipedia and our other free knowledge projects." Wikimedia is supported by millions of individual donors, and projects like Wikipedia serve billions and billions of web views every month.

Host Steve Boland asked Sheetal to discuss a project to segment communications between existing donors (about two percent of Wikipedia users) and users who have not yet made a financial contribution. Her team sent an email to recurring donors before a campaign launch providing those donors with an option to avoid seeing on-site messaging related to the campaign. The option to install a cookie provides some technological convenience, but more importantly, a recognition of the relationship with existing donors while reaching out to non-donors.

Sheetal discusses the goals behind this connection to donors, as well as other potential ways for supporters to serve as ambassadors for mission-based organizations.

Karen Graham is the founder of Karen Graham Consulting, with whose "20+ years experience in nonprofit leadership, consulting, and capacity building earned me a broad knowledge of how people, process, and technology can work together to create impact."

Karen was part of a team with NTEN and Lehman Associates collaborating on a survey of donor management system (DMS) satisfaction in the nonprofit community. The full survey materials are available at Karen Graham Consulting. Karen joins host Steve Boland to discuss the survey and the implications for organizations working with DMS' - which according to the survey is most nonprofits! Karen shares insights on the issues rated with highest and lowest satisfaction, the most commonly used DMS', and investing in the people operating the systems to understand the highest level of return.

Lesley De Paz is the lead consultant at Nonprofit Orchard, which offers a "step by step approach to align all aspects of my organization helping us to reach our potential."

Lesley recommends and uses logic models and theories of change to help nonprofits in their work. She joins host Steve Boland to talk about the difference between a logic model and a theory of change, how outputs are different from outcomes, understanding your own inputs to create change, and much more! Visit Nonprofit Orchard to see some examples of logic models, learn about templates, and find other resources.

Lynn Margherio is the Founder and CEO of Cradles to Crayons, which "provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive – at home, at school, and at play. We supply these items free of charge by engaging and connecting communities." Cradles to Crayons uses a lot of volunteers - of all ages - to meet their mission goals.

Lynn joins host Steve Boland to talk about the importance of volunteerism as a component of building both service delivery and community support for nonprofit missions. The Cradles to Crayons "Giving Factory" (a warehouse where volunteers can give to their mission) has thousands of volunteer visits every year and Lynn talks about leveraging that commitment to further engagement in the mission work over time. Lynn talks about growing from faxes and spreadsheets to using a customized Salesforce implementation (more on Salesforce for nonprofits in this podcast episode), the importance of relationship and connection with volunteers, and much more.

Lynn also has a TEDxBeaconStreet talk about building an "army of empathy" including volunteers and building a culture of connection from a young age.

Bithiah Carter is the President and CEO of Give Black Alliance, which "seeks to create a strong Black community capable of advocating on its own behalf and identifying the necessary resources to support its vitality."

Bithiah joins host Steve Boland to talk about the origins of the Give Black Alliance and the tools they use to engage the community around understanding the impact of Black donors and conversations within Black movements. Bithiah shares about the Giving Black reports sharing information about specific cities and case studies, the #CouchConversations series available on their website, and a challenge for all communities to meaningfully engage in Black philanthropy.

Anne Nies is the Director of Science for Submittable, and Sam Caplan is the Vice President of Social Impact. Submittable is a platform to help "clients further social impact through programs that reach millions of people around the world."

Anne and Sam join host Steve Boland to talk about five specific principles that Submittable is deploying as it makes Artificial Intelligence (AI) tools available in their platform - both for nonprofits and those organizations that support charities. The principles include AI as; Empowering, Accountable, Transparent, Equitable, and Private & Secure. Anne and Sam discuss how these principles help their whole user community understand their tools and choices. There is more information at https://www.submittable.com/ai/

Shanna Birky is the Vice President, Customer Experience at Classy, "a giving platform that enables nonprofits to connect supporters with the causes they care about." Classy is presenting a webinar on election-year fundraising on May 1, 2024.

Shanna joins host Steve Boland talk about election year issues such as looking at specific dates this year to be aware campaign issues (primaries, debates, etc...) and timing your own events to avoid conflicts, developing a rapid response strategy, setting up specific campaigns on topics being discussed in elections, and being ready for "rage-giving" in unexpected issues that may arise as elections continue.

Matt Nash is the executive director of the Blackbaud Giving Fund, which has "administered over $1.6 billion in donations from passionate individuals and corporations to 195,000 nonprofit organizations around the world."

Matt joins host Steve Boland to talk about how small and mid-sized charities can be most open to finding and connecting with donors using tools such as donor-advised funds. Matt shares his thoughts about understanding the tools some donors may choose, asking donors to connect in supporting the work outside of contributions (such as volunteering, connecting to peers at employment-based sites) and stewarding those relationships over time.

Shaun Kulesza is the Founder and CEO of ShopRaise, which "help(s) causes engage supporters, build their brand and raise money through socially-conscious shopping." Shaun joins the podcast to talk about where shopping donation programs can fit into the nonprofit fundraising landscape, how ShopRaise works, and what charities should know about programs like this in their portfolio of approaches to raising support.

Host Steve Boland shares his initial skepticism of shopping programs, and Shaun addresses some of those concerns about when and how nonprofit missions may benefit from these tools. The conversation includes the changes in the landscape since the demise of Amazon Smile (and a reminder to remove those links lingering on your website!) and the importance of a range of options for a range of potential supporters for a mission-based organization.

Jenn Taylor is the Founder of Deep Why Design, created to "to help nonprofit organizations transform and humanize their data systems. Humanized systems are transparent, equitable, and effective." The Deep Why Design team has been assisting nonprofits with tools such as Salesforce, and Jenn joins this episode to talk about the evolution of Salesforce into something more and more useful to smaller and mid-sized nonprofits.

Host Steve Boland talks to Jenn about the true cost of the "free" Salesforce.org licenses (read: free as in puppies, not free as in beer), understanding Salesforce as a hub of data and not always the tool to collect or process it, the extensive ecosystem of tools that connect to Salesforce, and much more.

Sara Lomelin is the CEO of Philanthropy Together, with a mission "to democratize and diversify philanthropy through the power of collective giving." Sara joins host Steve Boland to talk about the power of collective giving in community.

Philanthropy Together offers layers of tools to support communal giving, from starting new giving circles to now a Lauchpad for Nonprofits offering to support charities in building their own donor-connected giving. Sara discusses the long-time use of circles, and also the newer tools like Grapevine to support them. She talks about expanded giving tactics which may include tax-deductible gifts, but may also be impacted by community decisions such as funding informal mutual aid networks. Philanthropy Today is specifically interested in how these tools may shift the historic inequities in charitable giving, leveling the field for efforts led by people of color, gender-diverse leaders, and more.

Noelani Pearl Hernandez is the Vice President, Culture & Leadership at Charity Navigator, whose mission "is to make impactful giving easier for all ". Carly Bad Heart Bull is the Executive Director of Native Ways Federation, which "strengthen(s) the circle of giving by uniting Native organizations, supporting Native communities, and observing the highest level of ethical standards."

Carly and Noelani join host Steve Boland to discuss equity in philanthropic giving. They talk about defining equity in this context, about organizations that are Native-led v. Native-serving, and what measures are changing when donors and philanthropy talk about seeking equity in giving. Carly contributed blog ideas on these topics on the Charity Navigator site.

Charity Navigator's Encompass Rating system offers a holistic view of a charity’s effectiveness and reliability beyond just finances and dives into the overall health of a charity’s programs making it possible to present a full and fair picture of an organization. Carly encourages listeners to consider action via Native Nonprofit Day, a national giving day in coming back in 2024.

Matt Stokes is the Senior Associate Director, Prospect Management and Research at Morehouse College in Atlanta, Georgia. Matt joins host Steve Boland to talk about the field of prospect management, especially focusing on bringing new donors to a nonprofit mission.

Matt shares his experience on thoughts on how to connect with potential donors, tools that support that work, peer-supported giving campaigns for outreach, challenges in the nonprofit sector in how people view philanthropy and much more.

Rasheeda Childress is the senior editor for fundraising at the Chronicle of Philanthropy and Emily Haynes is a senior reporter at the Chronicle of Philanthropy. They recently authored a review of findings from the Giving USA 2022 report. (infographic summary here.)

Emily and Rasheeda join host Steve Boland to talk about the early learnings from the 2022 Giving USA numbers. International giving is up - even in inflation-adjusted terms - but many other sectors are down both in real terms and in inflation-adjusted dollars. The value of major donors may be shifting as potential opens up for smaller- and medium-sized donations. Giving to foundations and donor-advised funds impacts the investments those tools are making in charities. Rasheeda and Emily also discuss the potential impacts of non-charitable giving as tax deductions have become less important to more donors due to the 2018 changes in standard deductions.

Kari Aanestad is the Associate Director of the Minnesota Council of Nonprofits, which "works to inform, promote, connect, and strengthen individual nonprofits and the nonprofit sector." Kari is also the Co-Director of Grant Advisor, "safe way to anonymously give and receive feedback on grantmaking."

Kari joins host Steve Boland to talk about the emerging tools in Artificial Intelligence (AI) and what their use may mean in the nonprofit sector. One of the most prevalent forms being adopted today is ChatGPT, a Large Language Model (LLM) which users can ask to write anything from song lyrics to grant applications. Kari and Steve are not experts in the science (very few people are!) but discuss the pros and cons of using such tools in nonprofit work. They talk about cultural bias in AI, the ethics of contributing to such systems, using AI as a writing prompt rather than replacing writers, and just what may be the "existential risks" some AI developers are warning against.

Michelle Boggs is the Executive Nonprofit Industry Advisory for Classy, a "a giving platform that enables nonprofits to connect supporters with the causes they care about." Classy is now part of Go Fund Me, the "#1 and most trusted leader in online fundraising."

Classy and Go Fund Me have released the 2023 State of Modern Philanthropy Report, exploring what works and challenges the data are showing in connecting with donors online. Topics include the most impactful social media channels for connections and conversions, the importance of peer-supported fundraising for donor acquisition, how larger donors may be more likely to make additional gifts later, and more.

Classy's Collaborative Conference is coming to Philadelphia on June 7 and 8. Podcast listeners are encouraged to register at a 50% discount using the code NEXTINNONPROFITS.

Arielle Zappia is the Founder and CEO of Project WHY, “to facilitate genuine empathy through understanding homeless people’s individual stories”. Arielle joins host Steve Boland to talk about the importance of story not only in fund development work but in the mission work of connecting communities to the impact of a nonprofit in the community. Arielle discusses this history of Project WHY, working with partner organizations around story, honoring the choices of individuals in telling their own stories and more.

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Latasha Jennings is the Project Lead at Let Everyone Advance with Dignity (LEAD) which "provides harm reduction-based, intensive case management to individuals who come into repeated contact with law enforcement due to unmet behavioral health needs, homelessness, and/or extreme poverty."

LEAD practices have evolved in other cities, and are being brought in a new partnership to the Lake Street corridor in Minneapolis, Minnesota. Latasha joins host Steve Boland to talk about nonprofit organizations work in collaboration in a space which has often been relegated to public safety/civil service employees, how a movement builds trust in a community, and how to measure change.

Listen now by clicking the player above, download the file for later here, or subscribe to the podcast on your phone for automatic updates. Get more details on how to subscribe on our podcast page.

Jane Pfieffer is the founder and president of Fieldtrip, "a cause-driven agency that amplifies nonprofits and the impact they make."

Jane joins host Steve Boland to talk about the ideas Fieldtrip uses with charities to move potential supporters or clients to action. Listeners can see Jane talk about some of these ideas in her Mission Multiplier series on the Fieldtrip website (or directly on YouTube). Jane and Steve talk about the idea of the Bold Promise - telling your community how you are delivering on an important and big need in your community.

Aral Balkan is co-founder of Small Technology Foundation, which is promoting "everyday tools for everyday people designed to increase human welfare, not corporate profits." Aral and his Small Technology co-founder Laura Kalbag have been advocating for regulation of surveillance capitalism, investment in ethical alternatives, and carrying out research and development on ethical alternatives.

Aral joins host Steve Boland to discuss decentralized social communication tools for nonprofit organizations (and everyone else!). Aral talks about federated communications tools (the Fediverse) like Mastodon (microblogging like Twitter but without corporate ownership), PixelFed (more image focused like Instagram) and many other ideas. Aral discusses the problematic relationship between charities seeking to have real engagement with audiences and how corporate platforms interfere at best, or undermine those efforts. Federate tools for communication and the small web in general puts more control in the hands of users and removes algorithms from the communications outreach loop for charities.

A program note: There was a microphone selection problem during this recording which has Steve sounding a bit muffled and far away. Aral sounds great, so please bear with the audio issue to get all the great information from Aral! More info at NextInNonprofits.com/podcast!

Kris Kewitsch is the executive director of the Charities Review Council, whose mission is "building donor and nonprofit relationships for strong, vibrant, and just communities." Their work helping nonprofits improve transparency and learn brought Kris to the podcast in 2019 to talk about the original news on the merger of the Foundation Center and Guidestar to create Candid.

Candid announced last week they had received a gift of $15 million in general operating support from Mackenzie Scott. Kris joins host Steve Boland to talk about a gift of this magnitude to a nonprofit sector support organization, rather than a direct service charity, and the impact such a gift may make. They talk about the progress of Candid since the merger was announced, the expense of technology platforms to help inform donors and the sector, and much more!

This episode is a first for Next in Nonprofits: A podcast cross-over episode with A Legacy of Generosity podcast! Kristi Ackley and Carl Newbanks are two of the hosts of that program, "dedicated to provide professional development content for every fundraiser with special attention to planned and legacy giving."

Kristi and Carl join host Steve Boland to talk about the questions and challenges approaching and supporting and large donors in making choices around big gifts to charities. One option would be to create or give to an endowment - earning money for future needs. Another would be to invest in a "big swing" - spending a much larger amount of money all at once to create a larger-scale impact that in turn ripples over time.

Our hosts discuss the conversation with those donors, the focus of Boards in how to pursue larger-scale gifts, community-centric giving models and much more.

Allie Meador is the Chief Revenue Officer of RightGift, whose "mission is to empower nonprofits and their donors to expand their social impact through conscious utilization of purchases and in-kind donations."

Allie joins host Steve Boland to talk about how RightGift supports charities with tools such as wish-list purchasing from donors, receipts for those donors, bulk purchases, delayed shipping and storage for bulk purchases, logistics support and more.

Holly Rustick is "founder of Grant Writing & Funding, and ... create(s) effective systems so grant writers ensure that nonprofits grow capacity, increase funding and advance mission." Holly is the author of The Beginner's Guide to Grant Writing and the host of the podcast Grant Writing and Funding.

Holly joins host Steve Boland to talk about the evolving nature of outsourced support for nonprofit organizations, especially in non-core areas of specialization like fund development and communications. The lessons of the COVID workplace have opened more doors to charities using a remote workforce and to considering leveraging expertise from outsourced partners. Holly talks about educating nonprofit partners on how outsourcing works, the importance of clarity in the work agreement, communicating value to nonprofits from their expert partners, and much more.

Holly is a planning partner in the August 2022 Nonprofit Consulting Conference, providing additional information and sessions about successfully working in nonprofit consultancy.

Houda Elyazgi is the Chief Client Officer at Saxum, "an integrated digital agency obsessed for good." Houda is committed to making the world better through her work in diversity, equality, education and public policy.

Houda joins host Steve Boland talk about social permitting, a practice she uses at Saxum to help charities think about engaging with audiences to support nonprofit goals. The focus on permission, multiple entry points, and user feedback builds a more effective strategy over time. One permission to seek is for donations, another may be for access to a supporter's network to expand support for the work. Houda goes over some case studies to illustrate how Saxum works in this space.

Gauri Manglik is the CEO and co-founder of Instrumentl, which "brings grant discovery, research, and tracking to one place. With Instrumentl, development staff are more effective and efficient at finding the right grants for their nonprofits."

Gauri joins host Steve Boland to talk about the origins of the tool, and what makes Instrumental different from other tools for grants in the nonprofit sector. Gauri talks about the evolution of their discovery algorithm, features like understanding how much funders invest in new applicants, updating government funding opportunities and so much more.

Emily Heck is owner and marketing consultant at Evergreen Marketing Solutions, which "work(s) with clients to elevate their brands and grow the engagement of their audiences. We blend data driven decisions with our years of experience to build strategies that evolve as audiences and markets change."

Emily joins host Steve Boland to talk about how users join email lists, creating and using a welcoming series in automation using tools like Mailchimp, collecting "point of pride" information from supporters when they sign up, and asking for more personalized connection over time toward better engagement. Emily and Steve briefly mention the value of tools like postal mail and print, and listeners can hear more about that topic on this past episode.

Daniel Moss and Michelle Garrison are the Co-Founders & Virtual Event Strategists at We & Goliath, which "provides a beautifully branded end-to-end solution that will engage your attendees, improve their collaboration and performance, and keep them coming back for more."

Daniel and Michelle join host Steve Boland to talk about the changing nature of events in 2022 and beyond, especially as it relates to changes in virtual events and hybrid events with a virtual component. We & Goliath talk more about engagement tools and strategies, integrating vendors and sponsors, tools to support this work and much more. They recommend a free e-book on tools to help nonprofits expand their reach for events and communications.

Dr. Michelle Shumate is a professor at Northwestern's School of Communication, where she "investigates the dynamics of interorganizational networks designed to impact large social issues." She is co-author of the new book, Networks for Social Impact.

Dr. Shumate and her co-author Dr. Cooper depict when and how to use networks for social impact to improve issues related to educational outcomes, mental health and wellness, gender-based violence, climate change, senior and veteran care, and more, by providing a new framework for organizations to more seamlessly work together. She talks to host Steve Boland about the axioms used in framing the book, the case studies which illustrate these issues, understanding the necessity of some partners needing to pause in the work, and much more.

Networks for Social Impact

Lauren Kaufman is the President of the Young Women's Alliance, and Bijal Patel is the Vice President of Diversity, Equity and Belonging of the Young Women's Alliance. The Alliance is "building a community that supports, empowers, and connects women."

Lauren and Bijal join host Steve Boland to talk about the changes community building face since the COVID-19 pandemic impacted in-person events as a primary strategy. They talk about how their work has grown during this time, how they think about support for members online and in-person, and how adapting to new tools and tactics may impact the future direction of mission-based organizations.

Patrice Davis is the Founder and Managing Principal of Grants Works, which "helps organizations, businesses, and municipalities identify, acquire, manage, and comply with government and foundation grants."

Patrice joins host Steve Boland to talk about government funding for nonprofit work, including federal grants, federally funded work which may be re-granted from state, local, tribal or territorial governments, and more. Patrice shares specific information about new resources from the American Rescue Plan Act which could really change the game for many charities in working with government sources, both in terms of amount of dollars and how they are accessed. Charities should evaluate these options to scale their impact in communities, but also be planning how to maintain that impact after this influx has been awarded.

Professor Russel James has been on the Next in Nonprofits podcast before, talking about resources for donors after the changes in itemization in 2018. Russell joins the conversation again to talk about his new book series, Fundraising Myth and Science. The books are available in audio for free on YouTube, in .pdf by connecting to Russell on LinkedIn, or in paper if desired via Amazon.

The books are a series in four parts: The Storytelling Fundraiser, The Epic Fundraiser, The Primal Fundraiser, and The Socratic Fundraiser. Russell talks about research in each of these categories, and how the science of that research provides useful insights for people working in fundraising. Russell shares his insights on how different research can be considered in these different contexts, and how professionals in the field can connect in these ideas.

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Rob Shavell is the CEO and Co-Founder of Abine and DeleteMe, "a hands-free subscription service that will remove your personal information that’s being sold online."

Rob joins the podcast to talk about the risks of general data availability for nonprofit organizations. Groups will need and want to publish some information online about their key officers and directors for the community, but can also take measures to ensure a more secure experience and reduce possible downsides to being online. Rob also discusses how charities can honor their trusted relationships with donors by understanding how that information can best remain private when that is import to donors.

Jon Pratt recently retired as Executive Director of the Minnesota Council of Nonprofits. Jon was the founding director, working in that role since 1987. The world of collective action by and for nonprofits has evolved in many ways since that time. It has also kept some very solid foundational elements through those decades.

Host Steve Boland talks to Jon about this history of building one of the largest state nonprofit associations, and what we can learn about the future from that work. Some things have stayed the same - though the current web-based job-board started out as a literal bulletin board at first. Other issues of interest to the nonprofit economy continue to change and may point to new challenges in the coming years.

More information at NextInNonprofits.com/podcast.

Veronica Garcia is Lead Organizer for Wealth Reclamation Academy of Practitioners, "a community of practice organized by and for Resource Mobilizers. As Resource Mobilizers, we are the individuals in our communities who specialize in cultivating relationship networks and stewarding the flow of assets (social and material) back into social justice movement and community-building."

Veronica joins host Steve Boland to talk about the evolution of the mission, the idea of reclamation and rehabilitation in mobilizing resources for nonprofit work, talking to partners in philanthropy about this framework (including asking about support for the ACE Act in Congress) and much more. Veronica encourages fund development people to learn more about cohort support, open office hours for check-ins, and more via their website.

Diane Lebson is the CEO and Co-Founder of Evergreen Philanthropic Solutions and the author of the new book, For a Good Cause. Diane joins host Steve Boland to talk about all the ways people can support a cause, from donations to volunteering to creating a new charity.

Diane talks about this work from different perspectives, including how women approach philanthropy differently, how a gendered-lens of power impacts those decisions, and how one considers impact when making decisions.

More information available at Next in Nonprofits.

For A Good Cause: A Practical Guide to Giving Joyfully

Sona Khosla is the Chief Impact Officer of Benevity, which "is trusted by the world’s most purpose-driven brands to engage their people and communities in doing good." Benevity provides workplace giving and engagement tools, resources to nonprofits, and more.

The State of Corporate Purpose report is the first such report issued by Benevity, and highlights trends observed in philanthropy and volunteerism via 650 participating Benevity partners. Some findings are less surprising (volunteer hours were down in the pandemic where many volunteers used to give time in person), but other findings show unexpected and dramatic shifts, including the focus in 2020 on social and racial justice causes.

Dominique Calixte is the Associate Director of Annual Giving and Special Events for YW Boston. She spends a lot of time considering the mix of support options to pay for mission work in the world, and has been a previous guest on the Next in Nonprofits podcast. Check out Fundraising While Black to learn more!

Dominique joins host Steve Boland to talk about the pluses and minuses of outside organizations partnering with nonprofits for what Dominique calls "microdonations." A prime example (pun intended) is the Amazon Smile program, which donates .5% of eligible purchases to a charity if the microdonor uses the correct web address. Dominique talks about other examples, such as rounding up programs at local stores, specific deals with creators rather than retailers, and more. An important theme in her thinking is connecting to donors more than small dollars raised.

Listen now by clicking the player or subscribe to the podcast on your phone for automatic updates. Get more details on how to subscribe on our podcast page.

Tim Kachuriak is the CEO and Founder of NextAfter, which "combines the perpetual learning of a fundraising research lab, the practical application of a digital-first agency, and the rigorous instruction of a training institute."

Tim joins host Steve Boland to talk about how "people give to people" and the tools and tactics nonprofits can use to maximize the personal connection to donors while using some levels of automation to keep the process fast and affordable.

Tim talks about the experiments run by NextAfter, what they have learned from this data, and how they help implement what they've learned and tested. A little personalization and the right tools can go a long way in earning trust with donors.

Download the Fundraiser's Creed Tim mentions in the episode.

Nneka Allen is the principal and founder of The Empathy Agency, which "offer(s) a better understanding of dominant cultures' impact on organizational culture because we are all responsible for the environments we create." Chris Conroy is a partner at The Wellspring Group, "a complete Human Resources and training consultancy helping healthcare providers, educational institutions, and social impact/nonprofit organizations build more inclusive, higher performing teams."

Nneka and Chris join host Steve Boland to talk about their joint work in equity in the nonprofit sector, including their curriculum, Racial Equity Journey. They talk about defining equity in work (and talk about diversity and inclusion as terms), addressing cultures of whiteness in charities, engaging people for change and much more. Acknowledging the problems aloud can be a first step, but nonprofits often don't move forward in breaking down systemic barriers which they may not even understand without assistance.

Stephen King is Founder and CEO of GrowthForce, whose mission is " is to become a trusted partner leaders can rely on to provide actionable financial insights needed for making data-driven decisions."

Stephen joins host Steve Boland to talk about this moment in time of changed community expectations in a pandemic, new debt tools not previously available (including the Economic Injury Disaster Loan from the SBA with a 30 year repayment), and more.

Stephen talks about the use of debt, ensuring there is a sensible plan for recovery rather than just postponing difficult decisions for changes that are not going to go back to the way things were. Stephen discusses the "Amazonification" of expectations from donors and clients in the post-pandemic world, keeping your forecasting within reasonable range and much more

Jennifer Katrulya is a partner at Citrin Cooperman, "a top-25 nationally recognized full-service assurance, tax, and advisory firm with offices conveniently located throughout the United States." Jennifer works with nonprofits and other companies in all stages of development, and joins host Steve Boland to talk about the long-term changes charities may see from the COVID crisis.

Jennifer discusses changes in work places, the potential longer-term needs in real-estate and remote locations, impacts on service delivery in charities and much more.

Joe Burnett is the contributing editor, and Ken Burnett is a trustee, of Showcase of Fundraising Innovation and Inspiration (SOFII). SOFII "aims to be the most comprehensive, best organised, and most inspiring collection of fundraising related content from around the world." The site hosts case studies of fundraising from around the world and throughout recorded history.

SOFII hosts the "I Wish I’d Thought of That (IWITOT): The Americas" event on January 26, 2021, and a series of IWITOT events in the past. The showcase features great ideas in fundraising, presented by peers who did not create/participate in the case study. Joe and Ken join host Steve Boland to discuss what is "innovation" in a field that has case studies that are thousands of years old, adapting ideas to fit current times and needs, and much more.

Listen now by clicking the player above, download the file for later here, or subscribe to the podcast on your phone for automatic updates. Get more details on how to subscribe on our podcast page.

Nate Nordstrom is the Founder and CEO of Easy Board, "The easy way to organize board meetings, documents, and people." The tool is designed to help boards of directors share information with the least amount of barriers to use.

Nate joins host Steve Boland to talk about the ongoing challenge of coordinating information for boards, some of the decisions for Easy Board in their tools, the decision to launch a new product targeted for this use specifically, and much more.

Janay Richmond is the Director of Marketing and Membership for the National Committee for Responsive Philanthropy (NCRP), and Ryan Schlegel is the Director of Research for NCRP. The NCRP "promotes philanthropy that serves the public good, is responsive to people and communities with the least wealth and opportunity, and is held accountable to the highest standards of integrity and openness."

Janay and Ryan are among the co-authors of the report Black Funding Denied, which analyzes pubic data about community foundation giving specifically directed to Black communities. The report uses data from Candid to demonstrate an "ever-persistent resource gap" in funds designated for Black communities. Janay and Ryan discuss the origins of the report, transparency in philanthropic reporting, and much more. Additional information is available from other partners, including The Association of Black Foundation Executives (ABFE), Pocket Change, and more.

Courtney DeRonde is Managing Partner at TDT CPAs and Advisors, which outsourced accounting services at varying levels for businesses, including nonprofit organizations. Part of how TDT works with clients is in decision-making on what accounting systems do versus what information should be left in other data-management systems.

Host Steve Boland talks with Courtney about integrating accounting software like Quickbooks with outside systems (specifically donor relationship management software), using that information to monitor cash flow or forward projections, accounting for pledges in accounting software, and much more! Courtney has a free e-Book to help think through these issues.

Ken Ungar is the president and founder of CHARGE, whose "mission is to help clients unlock the power of sponsorship to enhance their brands and grow their business."

The world of sponsorship had often been associated with events in the past, but in a world of limited numbers of people doing in-person gatherings, that opportunity is changing. Ken talks about having a sponsorship policy (learn what questions to ask in that policy with this template), to conduct a readiness assessment (available on the CHARGE website), and to really consider the value proposition of giving a partner access to your nonprofit audience. Ken has a book on this topic, and shares his thoughts on corporate participation as sponsors, how this works with charitable gifts from the same organization or related groups, and much more.

Amadie Hart is the lead researcher of the recently updated "A Consumers Guide to Low-Cost Fundraising Software published by Tech Impact, which helps charities consider "...systems that facilitate work from any geographic location, that allow them to collect donations online, and that allow them to communicate directly with their donors."

Amadie joins host Steve Boland to discuss how the team decided which systems to review (for example, these systems are all cloud-based now), how use cases would be defined, information about pricing and so much more.

Spencer Brooks is the Founder and Principal of Brooks Digital, which "believe(s) in your mission and know(s) you have the tools and information to help your constituents, you just don’t know how to orchestrate it all together to boost traffic, engagement, memberships, and subscribers."

Health Insurance Portability and Accountability Act (HIPAA) regulations exist to protect health-care consumers, and charities want to stay on the right side of those rules while asking their clients and supporters to stay connected with them outside any direct service relationship. Spencer talks with host Steve Boland about how to ask for permission to share marketing information, three levels of HIPAA-compliant marketing for nonprofits, and even going back to build a relationship with past clients if permission wasn't originally requested. Check out the links provided by Brooks Digital for more information.

Mark Cross is the Sales Director at GoodUnited, which is "is the worldwide leader in 1:1 conversational messaging between nonprofits and their donors."

Mark joins host Steve Boland to talk about the "why" of using Facebook for fundraising, including the fact it is going to happen with or without your nonprofits engagement. Mark also gets into the "how" of using Facebook tools, including a blog post from GoodUnited with information about how to get approved with Facebook to get more information about Facebook fundraising. Despite acknowledged concerns about Facebook as a platform (see the StopHateForProfit campaign for example), many potential supporters will use this space and charities can benefit from being intentional about engagement and strategy.

Dominque Calixte is "a millennial and fundraising professional" with "an interest in helping to activate millennials as change-makers through philanthropy and effective DEI (Diversity, Equity, and Inclusion) practice in the fundraising space."

Dominque joins host Steve Boland to talk about her perspective on Fundraising While Black. She shares her insights into systemic problems in hiring and advancing people of color in the fundraising space, and in nonprofit work more broadly. Topics include donor advised funds, access to networks, turnover in the field and more.

Steven Aguiar is the founder of Good Goes Further, which "empowers nonprofit leaders to understand, embrace, and wield their digital marketing powers for good."

Steven joins host Steve Boland to talk about using Google Ads to drive donations to charities. The Google Ads program donates search advertising to clients (learn more in our podcast on Google Ads) but once in the system it takes strategy and testing to direct search traffic into financial support for a mission. Steven talks about using pixels to re-market to past visitors, keeping up on the quality of search click throughs, augmenting donated search ads with paid tools, and much more!

Megan Anhalt is the Chief Strategy Officer and COO of Whole Whale, "a B Corp digital agency that leverages data and tech to increase the impact of social impact organizations."

Megan joins host Steve Boland to talk about the #StopHateForProfit campaign, sponsored by groups such as ADL, NAACP, Color of Change and more. The sponsoring groups are urging for-profit companies to "pause" all advertising spending on Facebook, hoping the platform will make changes to "stop generating ad revenue from misinformation and harmful content."

The campaign is targeted at for-profit companies, but the nonprofit sector has a lot consider about the problems with Facebook, the future of using that tool, and understanding all their other options to reach potential supporters, engage donors and more. Megan talks about how Whole Whale engages clients in evaluating what is right for them work, mission, and future given these concerns.

Get more details on how to subscribe on our podcast page.

Doug Scott is the Founder and CEO of Tectonic Video, which believes "Video is the future, and nonprofits need to quickly adapt to this new reality."

Doug joins host Steve Boland to talk about logical steps in video production and measurement for nonprofits. When to use the camera in your phone, when to hire a professional, and how to think about video as both a tool for expanding support for your work as well as a mission-accomplishing tactic.

Vanessa Wakeman is a Nonprofit Futurist, speaker, and CEO of the Wakeman Agency, "a social change agency that helps amplify the voices of mission-driven causes and the people that lead them."

Vanessa joins host Steve Boland to talk about what we changes may echo into the longer-term future as a result of the pandemic. Charities should consider faster responses with more remote actions, building audiences regardless of geography, more equitable financial support to leaders of color in the sector, and much more!

Listen now by clicking the player above, download the file for later here, or subscribe to the podcast on your phone for automatic updates. Get more details on how to subscribe on our podcast page.

Corey Harnish is a Partner at FunFunding, an "online games platform (which) enables our users to support causes they choose through prizes provided by corporate sponsors."

Corey joins host Steve Boland to talk about the FunFunding platform, how it works, sponsorship, connections with players and the pathway to supporters, the impact of gamification as a tool on engagement, and much more! Listeners may also wish to review the episode on Virtue Reality to learn about building custom games (vs. using existing games which don't require installation.)

Get more details on how to subscribe on our podcast page.

Jeff Baker is Associate Clinical Professor of Law and Assistant Dean of Clinical Education & Global Programs at Pepperdine Caruso School of Law, and Director of the Community Justice Clinic.

Jeff joins host Steve Boland to discuss the federal government response to the Coronavirus economic impact, and in particular the relief programs funded in the CARES Act: The Paycheck Protection Program (PPP) and the Economic Injury Disaster Loan (EIDL) program. Nonprofits organizations are eligible to apply in both programs, and Jeff discusses what we know of the programs so far, and what nonprofits should consider in applying for these loans, what is forgivable (essentially converting to grants) and what needs to be repaid. As of this recording (April 21, 2020) additional funding was still pending in the Congress, but PPP funds had already been oversubscribed.

The Community Justice Clinic has resources available, as does the National Council of Nonprofits. All charities are urged to stay in contact with their representation in Congress, telling them how relief efforts to date are impacting your mission.

Martin Leifeld is an author, consultant, coach and public speaker. During his 24 years of professional fundraising, Martin and his teams raised a staggering $500 million dollars.

Martin joins host Steve Boland to discuss the big changes happening in fundraising in a post-coronavirus world. Martin emphasizes relationships with donors as a key driver of how to respond to rapidly changing forces in the development world. Outside tactics like GivingTuesdayNow can impact donors and conversations, as well as impacts from secondary factors such as stock market fluctuations, possible impacts on employment and partner organizations and more. Martin talks about communication as a key, even in times when you may choose a different message for donors than a request for financial support.

Mazarine Treyz is the Founder and CEO of Wild Woman Fundraising, which supports both organizations and individuals to become more successful fundraisers for their work.

Mazarine joins host Steve Boland to talk about the long-standing issue of turnover in fund development staff for charities. Some staff may leave a position early for unrelated reasons, but often the high churn in development staff is due to poor expectations, poor communication of those expectations, or poor support to grow tools and staff over time. Mazarine emphasizes her experience with building a pipeline, mentoring newer development staff (and board and others!), and knowing the value of making the right hire and building realistic goals to celebrate.

Get more on our podcast page.

Chelsea Seabron is Manager with Google.org, and Larry Brown, Jr. is the National Director of the NAACP ACT-SO (Afro-Academic, Cultural, Technological and Scientific Olympics) program. ACT-SO " is a yearlong achievement program designed to recruit, stimulate, and encourage high academic and cultural achievement among African-American high school students."

Google.org has announced a three year, $3 million dollar grant with accompanying Google employee volunteer hours to help bring ACT SO to more communities and more students.

Larry and Chelsea talk to host Steve Boland about the history of ACT SO, the decision by Google.org to support that work, the nature of bringing a program to scale over time, the impact of ACT SO on young people over time, and much more. Check out the Google.org ad about ACT SO.

Tosha Anderson is The Charity CFO, which "was founded to offer accounting and thought leadership skills to nonprofit organizations." Tosha brings over 30 years of experience in nonprofit accounting to her clients, and serves groups of all sizes and missions.

Host Steve Boland talks to Tosha about allocating costs for programs to better tell a nonprofit story. Some funders limit "management and general" or indirect costs to programs, but part of raising the necessary resources to support a nonprofit mission is telling the full story of all costs involved. Tosha discusses methods to allocate indirect costs, using that information to make better management decisions, and understanding when funder limits may be causing problems for specific programs.

More at https://NextInNonprofits.com/podcast.

Sarah Durham is the CEO of Big Duck, a communications consulting organization which specializes in "developing the voices of determined nonprofits."

Sarah's new book, The Nonprofit Communications Engine, "outlines a simple model for nonprofit communicators and leaders that makes it easier for them to leverage communications in order to advance their mission. " Sarah joins host Steve Boland to discuss the metaphor of the Engine to envision interrelated parts moving toward a goal, a free, self-assessment tool to begin this work. the different types of engagement and measurements, and much more.

Listen now by clicking the player above, download the file for later here, or subscribe to the podcast on your phone for automatic updates. Get more details on how to subscribe on our podcast page.

The Nonprofit Communications Engine: A Leader's Guide to Managing Mission-driven Marketing and Communications

Erica Blake and Lee Broderick are consultants with Tech Impact, a nonprofit whose mission is help other charities "realize the potential of technology to achieve their mission and improve outcomes."

Tech Impact provides consulting services for nonprofits in several areas. Erica and Lee join host Steve Boland to discuss the choices and challenges faced by charities upgrading from their initial tools, such as moving from a separate donor system and communications to a more comprehensive customer relationship management (CRM) system. They discuss the potential high-cost of "free", examining culture in choosing next systems, total cost of ownership and more.

Listen now by clicking the player above, download the file for later, or subscribe to the podcast on your phone for automatic updates. Get more details on how to subscribe on our podcast page.

Salesforce is a customer relationship management platform which offers donated licenses to nonprofits under Salesforce.org. Salesforce holds an annual conference on their platform each year called Dreamforce, and this year emphasized the United Nation’s Sustainable Development Goals (SDGs) as a part of that conference.

Naomi Morenzoni is Vice President of Philanthropy Strategy at Salesforce. Sunya Norman is Director, Sustainability at Salesforce. They join host Steve Boland to talk about the SDGs in relation to Salesforce, how charities can see themselves contributing to that picture, and how to learn more from tools such as as the Trailmix (online training) from Salesforce on the SDGs.

https://NextInNonprofits.com/podcast

Salesforce ::
Salesforce.org ::
United Nations' Sustainable Development Goals (SDGs) ::
Naomi Morenzoni ::
Sunya Norman ::
Trailmix on SDGs ::

William Browning is Chief Strategy and Transformation Officer of United Way Worldwide, which “improves lives by mobilizing the caring power of communities around the world to advance the common good.” Stephanie Slingerland is Director of Philanthropy/Social Impact for Kellogg Company.

William and Stephanie joined host Steve Boland live at the Dreamforce Conference 2019 to talk about Philanthropy Cloud, an integrated tool for companies using the Salesforce platform to engage employees in giving back in communities. That giving can be financial, or volunteer time, or combinations of those things, but also can involve fellow employees, matching gifts, and more. The conversation discusses United Way as a key philanthropic partner, emerging tools such as mobile apps and skill-based volunteering, and the evolution of the platform and uses in companies such as Kellogg.

https://nextinnonprofits.com/podcast

William Browning ::
United Way Worldwide ::
Stephanie Slingerland ::
Philanthropy Cloud ::
Dreamforce ::
Salesforce.org ::

Judith Escribano is the Head of Communications for Islamic Relief UK, a partner organization of Islamic Relief World Wide. Islamic Relief UK’s mission is to “inspire and enable people to respond rapidly to disasters and fight poverty through our Islamic values, expertise and global reach.” They’ve just released a new communications effort to engage audiences in their work via a mobile game, Virtue Reality. The game uses real-world projects as the basis for a game to engage users in learn, dispelling negative stereotypes, and helping audiences engage and have fun.

Judith joins host Steve Boland to talk about the strategy to create a game as a part of their work, decisions about representation and images in the game, measurements for this iteration of the game, and next steps in promoting this game as part of promoting the mission work of Islamic Relief.

Special thanks to AlphaGeekRadio for hosting our show!

https://NextInNonprofits.com/podcast

Judith Escribano ::
Islamic Relief UK ::
Virtue Reality mobile game ::

Amanda LaGrange is the chief executive officer of Tech Dump, “providing seamless electronics recycling services for businesses and organizations of all sizes (and) a social enterprise that provides jobs and training for persons facing barriers to employment.” Tech Dump has operated largely on earned revenue, but has been broken into it’s first “event” fundraising opportunity with the “Thanks for Not Coming” gala. The zero-waste event asked supporters to buy a ticket to not show up in person. The event was emceed by Tane Danger of the Theater of Public Policy in space donated by the Midpointe Event Center, but guests were asked to stay home and enjoy the short program remotely.

Host Steve Boland talks with Amanda about the genesis of this idea, the challenge of event-based fundraising, mission alignment in fundraising, and much more.

More info at https://nextinnonprofits.com/podcast

Amanda LaGrange ::
Tech Dump ::
Thanks for Not Coming Gala ::
Tane Danger ::
Short video of the "event" ::

Justin Steele is the Head of Americas for Google.org, which “bring(s) the best of Google to innovative nonprofits that are committed to creating a world that works for everyone.” The philanthropic work of Google brings cash grants to charities, but also commits staff time and partnerships to create solutions to issues in communities world-wide.

Justin joins host Steve Boland to talk about how Google.org makes decisions in funding, launching open challenges, the unique challenges in areas such as data management, and learning where Google teams can offer specific insight, and much more.

More info at https://nextinnonprofits.com/podcast

Justin Steele ::
Google.org ::
Impact Challenges at Google.org ::

Kari Aanestad is the Director of Advancement for the Minnesota Council of Nonprofits (MCN) and Co-Director of Grant Advisor. Jon Pratt is the Executive Director of the Minnesota Council of Nonprofits. Kari recently published a blog post, Why Donor Advised Funds Aren’t Really for Grantwriters (But Can Be…) at GrantAdvisor.org. An increasing amount of philanthropic giving is moving through Donor Advised Funds (DAFs), and this raises more questions about the nature of DAFs, transparency in giving, and supporting charitable work in communities.

Kari and Jon join host Steve Boland to talk about a special working group around DAFs convened at MCN, how nonprofits can use tools like NOZAsearch and DAFdirect links to improve their success with DAF donors, and efforts around legislation on how DAFs may change in the future.

More information at https://NextInNonprofits.com/podcast

Grant Advisor blog post on DAFs ::
Grant Advisor ::
Minnesota Council of Nonprofits ::
Jon Pratt ::
Kari Aanestad ::
NOZAsearch ::
DAFdirect ::

Michael Spinosa is the Chief Executive Officer of Unleashed Technologies, which “combine(s) technology, creativity, and strategy to transform your audience from visitors into evangelists.”

Michael joins host Steve Boland to talk about Progressive Web Apps (PWAs), which are web-based tools that have all the benefits of installed apps on mobile phones, but without the downside of multiple development for different operating systems and app stores. Michael describes how a PWA can add an icon to a home-screen just like a traditional app, function offline like a traditional app, speed up processing, and save money over managing outreach to new clients and donors in installed app development. Unleashed Technologies also has a recorded webinar on this topic.

https://nextinnonprofits.com/podcast

Progressive Web Apps from Google ::
Webinar on PWAs ::
Unleashed Technologies ::
Michael Spinosa ::

Kris Kewitsch is the executive director of the Charities Review Council, and was one of the very first guests on the Next in Nonprofits podcast back in 2015! The Charities Review Council’s mission is “building donor and nonprofit relationships for strong, vibrant and just communities.”

Kris joins host Steve Boland to talk about the recently announced merger creating Candid, a new organization from the Foundation Center and Guidestar. There is no projected immediate change in operations of the two large-scale nonprofit support organizations, but the merger will bring changes over time to how these types of services are provided to the nonprofit sector. Kris talks about how the work of the Charities Review Council impacts her thinking about these different organizations, how charities may consider the impact of this news, and whether we may get a range of yet-unknown services from these two large data sets and histories.

https://nextinnonprofits.org/podcast

Foundation Center ::
Candid ::
First Kewitsch podcast from 2015 ::
Charities Review Council ::
Kris Kewitsch ::
Guidestar ::
Next in Nonprofits podcasts ::

Melissa Johnson is a Payment Specialist with Merchant Maverick, “a comparison site that reviews and rates credit card processors, POS (Point of Sale) software companies, shopping carts, mobile payments services, and small business software.” Melissa has written extensively about mobile payment processing, including such topics as the Square Cash app, Venmo for Business, and much more.

Melissa joins host Steve Boland to discuss the evolving state of accepting donations and payments, from traditional online credit card processing to contactless payments (such as Apple Pay or Google Pay with a phone), to app-based donations or payments. Melissa shares her insight on costs of processing (hint: there is going to be some), integrating data systems to processing, and new players trying to emerge in a crowded space.

More info at https://nextinnonprofits.com/podcast

Cash App review ::
Merchant Maverick ::
Melissa Johnson ::
Venmo for business ::

Kari Aanestad is the Director of Advancement at the Minnesota Council of Nonprofits, whose mission is to “ inform, promote, connect and strengthen individual nonprofits and the nonprofit sector.” Part of Kari’s work is to understand trends in giving and how organizations communicate to supporters of their work.

Changes in tax law last year means fewer people will itemize deductions, so while gifts to charities are still deductible, more people will not see a financial benefit from giving. Learn morea about those changes and tactics for nonprofits in our episode with Russell James. Kari joins host Steve Boland to discuss a recent report in the Star Tribune about early results from year-end giving campaigns in 2018, how these numbers don’t show a dramatic or pervasive decline in giving, what motivates donors to give beyond a tax deduction, and how to stay informed of trends in this area. M+R Labs has shared some thoughts, and some combined historic data is available from the Fundraising Effectiveness Project.

More information at NextInNonprofits.com/podcast.

M+R Labs year-end review ::
Star Tribune article on year-end impacts ::
Russell James episode about tax law changes ::
Minnesota Council of Nonprofits ::
Kari Aanestad ::
Fundraising Effectiveness Project ::

Rebecca Masisak is the CEO of TechSoup, whose mission is to " build a dynamic bridge that enables civil society organizations and changemakers around the world to gain effective access to the resources they need to design and implement technology solutions for a more equitable planet." TechSoup has long facilitated donations and discounts on software for nonprofits and libraries, but in recent years has added hardware and services to its offerings.

Rebecca joins host Steve Boland to talk about a growth plan for TechSoup to meet more of the needs in a broader range of areas by growing their access to capital. A recently partnership with the Nonprofit Finance Fund was one part of the path, and TechSoup is also asking for investment using a Direct Public Offering, which provides both individuals and organizations an opportunity to be part of the growth in their mission work. Rebecca talks about the growth and changes in their software donations and discount program, adding new programs over time, and engaging a larger conversation about using capital for mission growth.

Una O. Osili, Ph.D., is an economist with significant experience in research and policy in the fields of household behavior and economic policy. She is also associate dean for research and international programs at the Indiana University Lilly Family School of Philanthropy. Dr. Osili was featured in a Time magazine article about trends for philanthropy in 2019, where she explained the idea of adding the idea of "testimony" to the traditional thinking of giving "time, treasure and talent" as ways to support nonprofit missions.

Dr. Osili talks with host Steve Boland about listening and engaging to leverage social capital of supporters, transparency in nonprofit work and outcomes supporting a mission more than an organization, and much more.

Corrie Zoll is in the Executive Director of In the Heart of the Beast Puppet and Mask Theatre (HOTB), whose mission is "to bring people together for the common good through the power of puppet and mask performance." HOTB produces a range of programming, including an annual May Day parade and celebration with tens of thousands of attendees.

The May Day events and other costs over time have led to some organizational challenges for HOTB, and the staff and board decided to have a public conversation about those difficult issues. Corrie talks with host Steve Boland about how HOTB decided to make a public announcement, how to provide layers and depths of information to different audiences, predicting the results of transparency in difficulty, and more.

Katie McClosky is a product manager at Sage Intacct, a cloud-based financial management software package for nonprofits (and others) to understand and communicate their financial position. A recent update to accounting standards for nonprofit organizations (ASC Topic 958) changes how nonprofit organizations recognize revenue, talk about restrictions of gifts, and more. Katie talks about updates to Sage Intacct to help clients understand the changes, and prepare them to engage their staff and supporters in telling the full story of their sustainability, liquidity and more. Sage has additional resources available, including upcoming and recorded webinars from Sage to learn more.

Dan Schoenfeld is Vice President of Strategic Development at Fluxx Labs, "a network that powers giving in the world by connecting givers and changemakers to build capacity, increase visibility and improve collaboration." Fluxx is a Pledge 1% company (and listeners can learn more about that with our podcast episode with Ryan Martens), and has chosen to give back with the creation of Grantseeker, "a free online grants management tool that helps you create and manage tasks, track all of your grant applications and keep your whole team on the same page."

Dan joins host Steve Boland to talk about the origins of Grantseeker, how the tool leverages the development of Grantmaker, key functions like task assignments and views, and much more. Dan is also hosting a December 18 webinar for those wishing to learn more about measuring and telling your story.

Dr. Angel Diaz is the Vice President of Developer Technology, Open Source & Advocacy at IBM. IBM gathered partners for the Call for Code, "a worldwide, multi-year initiative that inspires developers to solve pressing global problems with sustainable software solutions."

Dr. Diaz joins host Steve Boland to talk about why IBM created Call for Code, how the Call reached non-governmental organizations and developers around the world, the decision to focus on helping in the wake of natural disasters, moving from a minimal viable solution to deploying technology solutions at scale in disasters and more. This year's winner is Project OWL, which helps restore communications using mesh networks deployed in disaster area. View the video of Project OWL here.

Sarah Olivieri is the founder of the Impact Method at PivotGround, " a business framework for nonprofits designed to help them thrive in the digital age."

Sarah joins host Steve Boland to talk about the evolution of strategic planning for nonprofit organizations in the Internet age. Concepts such as agile implementation, working in sprints, and more can inform an ongoing strategic framework rather than a set of immutable goals over a very long period such as a three-year or more plan. Connecting to long-term change, short-term externalities, and more are part of the conversation.

Michael Rasko is the founder of Rasko Digital Marketing, which "help(s)nonprofits maximize the impact of their Google Grants accounts." Google Ads (formerly Adwords) grants are a specific donation program to help nonprofit organizations use up to $10,000 a month in search advertising from Google.

The process of setting up and using Google Grants can be frustrating, and Michael offers expertise in overcoming barriers to getting access to the program, how to understand the impact of the program, tying your program to conversion goals in Google Analytics and much more. Michael's writing on this topic was featured on NTEN.org and around the web.

John Stephens is the Executive Director of The BOMA Project, whose mission " empowers women in the drylands of Africa to establish sustainable livelihoods, build resilient families, graduate from extreme poverty, and catalyze change in their rural communities."

John talks with host Steve Boland about how BOMA uses the Salesforce.org platform for measurement and evaluation of their work in Africa and the United States, providing real-time measures from even the most remote locations to understand impact. John talks about communicating the value of this impact to donors, his own team saving time by avoiding paper records, and much more.

Joel Dodson is co-owner of TSV Sound and Vision, " a full-service A/V and event production company. We work diligently every day on behalf of our incredible clients in and around the St. Louis area." Joel works with nonprofits (and other) organizations to make success events of all sizes.

Joel talks with host Steve Boland about the crowded marketplace for events, scaling events from small to larger, expectations of staff and what can be outsourced, working with sponsors and so much more!

Ryan Jordan is the Director of Programs & Technology at Adopt a Classroom, whose mission is "advancing equity in education by powering today’s classrooms to prepare tomorrow’s graduates." The organization helps donors provide needed resources in classrooms across the country.

Ryan joined host Steve Boland for a conversation at Dreamforce, the Salesforce.org conference. Ryan was presenting on smaller nonprofits using Salesforce.org tools to accomplish more mission work. Adopt a Classroom is managing big-data scale records with a small team of people, and using the Nonprofit Cloud to manage systems helps them reach a larger number of teachers and connect their needs to donors.

Matt Falkner is the Product Manager and Sales Manager at Mirketa, a Salesforce partner which specializes in adding new functions for Salesforce clients, including users of Salesforce.org's Nonprofit Cloud, Health Cloud, and more.

Matt talks with host Steve Boland about Electronic Medical Records (EMR) and technology support for nonprofit medical services and addiction treatment centers. Matt shares stories of moving from the overburdened spreadsheet for tracking patients and treatment spaces, navigating government requirements for EMR, how to understand cost benefit analysis of new implementations, training for staff and more!

Melissa Tamblyn is Vice President, Information Technology for Plan International Canada, which "is a member of a global organization dedicated to advancing children’s rights and equality for girls." Melissa was presenting at Dreamforce 2018, the Salesforce conference which includes Salesforce.org.

Plan International is using Salesforce Community Cloud, which "tailor(s) experiences for each user type using CRM data to define audiences and target users with personalized content." Melissa joins host Steve Boland to talk about how to build community support for a nonprofit mission, including ideas such as gamification, measuring conversation from observer to participant, connection to an app-based experience, and much more.

Josue Estrada is the Senior Vice President of Marketing and Industry Solutions at Salesforce.org, which "can power your entire mission: track and measure impact in real time, raise more with AI-driven insights on donors, and take every constituent on their own personal journey. "

Josue joins host Steve Boland to talk about the changes in Salesforce.org, including the evolution of Nonprofit Cloud, the new Philanthropy Cloud, how the Einstein Artificial Intelligence now has voice interaction features using popular voice assistants, and more.

Amy Sample Ward is the CEO of NTEN, who mission is to "support organizations by convening the nonprofit community, offering professional credentials and training, and facilitating an open exchange of ideas." NTEN has a variety of research and reports available to assist nonprofit organizations, and has recently released an update to their previous work on nonprofits using cloud-based resources.

The State of the Nonprofit Cloud 2018, produced in conjunction with Microsoft, is available for free download. The report reveals a great deal of information about how all sizes of nonprofits are using internet-accessed resources to accomplish their missions. Amy joins host Steve Boland to talk about the findings, including the difference in adoption for different types of software or needs, how security plays into these decisions, and how attracting and keeping the right workforce can be a primary driver in cloud-computing decisions.

This second conversation on the new GiveMN features Jake Blumberg, Executive Director of GiveMN. Check out the first conversation with Brooke Thomson, though it is not required to learn from Part II. GiveMN has been a subject of past podcasts (for example in 2016 and 2017) as an important tool and sponsor of Give to the Max Day. GiveMN has announced a change in technology providers, returning to MightyCause (the former Razoo) after a change to Kimbia in prior years. The new GiveMN has a different layout and some new features, and a webinar is available to help administrators of these pages begin to understand the tool.

Jake joins host Steve Boland to talk about the decision for GiveMN to change technology partners, how mobile has become the first need in giving since the early days of GiveMN, the new peer support tools for year-round campaigns and much more!

GiveMN has been a subject of past podcasts (for example in 2016 and 2017) as an important tool and sponsor of Give to the Max Day. GiveMN has announced a change in technology providers, returning to MightyCause (the former Razoo) after a change to Kimbia in prior years. The new GiveMN has a different layout and some new features, and a webinar is available to help administrators of these pages begin to understand the tool.

Brooke Thomson is the Development and Communications Director at Annex Teen Clinic, whose mission is to "help young people take charge of their sexual health by providing confidential health services and education." Brooke is an experienced GiveMN user, and joins host Steve Boland to talk about the changes, the upcoming Give to the Max Day, and how these tools integrate into the bigger picture of nonprofit giving. This is "part 1" about the new GiveMN - the second conversation with Jake Blumberg is being scheduled and will be published soon!

The 100th episode of Next in Nonprofits is a special conversation. Host Steve Boland welcomes five guests to the podcast, all fellow alumni from the Hamline University N5 Master of Nonprofit Management cohort. Michael Brink, Shannon Forney, Dan Keller, Derek Madsen, and Jason Viana joined the conversation.

Most of this group graduated in 2011, and have been sharing their professional and personal lives since starting school together in 2009. Many nonprofit professionals don't have access to a peer group with such deep learning connections, and this conversation talks about the advantages of getting honest feedback, seeking support from within and outside an industry group, and much more!

Christine Durand is the Director of Advancement for the Minnesota Museum of American Art. Their mission is "to inspire people to discover themselves and their communities through American art." Christine works across communications, marketing and development to help bring people to the mission work of "The M."

Christine joins host Steve Boland to talk about the evolving role of print and digital communications in nonprofits, agreeing that there are important roles for digital communications, but also still for print and how the two media need to engage with each other for the best community engagement. The conversation includes mobile-first web design (and some talk of progressive web apps), using print in physical spaces, deprecating but not replacing print in others, the importance of print in fundraising, and so much more!

Adene Sacks and Kate Wilkinson (along with Heather McLeod Grant) are co-authors of the report The New Normal: Capacity Building During a Time of Disruption. The report "takes a closer look at the impact of the 2016 U.S. election and its aftermath on the social sector. "

Adene and Kate join host Steve Boland to talk about capacity building (and defining external capacity in movements), the responsibility of philanthropy in our changed times, defining a process of change rather than a specific outcome, and much more! The conversation also mentions another Open/Impact report, The Giving Code, which was the topic of a previous Next in Nonprofits podcast interview.

Ample Earth is a cloud-based video production service focused on social good organizations, including charities, social enterprise and cause-marketing organizations. They use a distributed team of professionals to create video messaging, and are transparent about their models and pricing in ways that invite nonprofits to learn more about using video to enhance their messaging.

Harry McAlister, co-founder of Ample Earth, joins host Steve Boland to discuss how Ample Earth works, the power of video messaging, the assumption that there is one perfect video length, and more.

Jenna Christensen is a digital strategist with ArcStone, "a full-service digital agency. Marketing, design, and technology professionals sharing a common vision of service, craftsmanship, evolution and happiness since 1997."

ArcStone has published some guidance on "Should you buy or build a custom WordPress theme?" The article provides some key questions, some ideas on potential costs, and opens a bigger conversation about using WordPress as a web publishing platform for nonprofits. Jenna joins host Steve Boland to talk about the issues many charities run into using WordPress as their web framework, using plug-ins in that environment, measuring success and planning for longevity in a dynamic world. ArcStone also has blogs available about the updating privacy policies for 2018, using Divi in Wordpress, and more.

Mike Stephenson is the Marketing Director of the ALS Association of Minnesota, North Dakota and South Dakota. The chapter "operates under a shared mission. The MN/ND/SD Chapter focuses primarily on providing services to assist people with ALS and their families live with ALS. The National ALS Association focuses primarily on research and advocacy. "

The ALS Association made history with the Ice Bucket Challenge, which changed many charties' perspective on peer-based fundraising. Mike joins the podcast to talk about the impact of the Challenge, and how ALS Association and other charities are moving forward with peer-supported fundraising initiatives. Mike talks about the likelihood of catching lightning in a bottle a second time (spoiler - not great odds) and how to move forward with what individual donors are teaching us when we listen. Mike ends the conversation with the advice about working with individuals: "Stop pushing and start equipping."

Russell James is a professor at Texas Tech University, where he teaches charitable planning and behavioral economics.

Professor James produced a short YouTube presentation explaining the impact of the changes in the tax code, and how in some case the value of the charitable deduction has increased for filers, and in many cases the changes have no impact at all for the many filers who did not itemize under the old code or the new one. Read more at Planned Giving Design Center.

Russell joins host Steve Boland to first dispel the idea that the changes in tax code means the end of charitable giving, but to go on to talk about the how other changes - such as the loss of deduction for state taxes such as property taxes and state capital gains taxes - can impact the value of charitable giving of such things as appreciated stock.

Al Onkka is a Principal at Aurora Consulting. Their mission is to "boost the ability of nonprofits to fulfill their missions through a carefully crafted mix of thoughtful evaluation, strategic planning and organizational leadership development."

Al recently shared a blog post about Bennett's Hierarchy, "a type of logic model tailored for programs that provide information or education." The tool brings a unique focus on KASA - Knowledge, Attitude, Skills and Aspirations - as measurable components of change in evaluating the work for charities in community. Al talks about evaluation in the charitable sector, methods nonprofits use to change based on evaluation outcomes, and more.

Henry Timms is the CEO of the 92nd Street Y, which "promotes individual and family development and participation in civic life within the context of Jewish values and American pluralism." Henry founded #GivingTuesday in 2012, a growing global day of giving, and has continued to evolve the ideas and values of #GivingTuesday through a new book co-authored with Jeremy Heimans, New Power. The book - and much of the values behind #GivingTuesday - emphasize a new paradigm of decentralized, shared power, and how movement building can supplant old ideas of centralized control.

Henry talks about the intentional "open sourcing" of #GivingTuesday, how the New Power values add to donor/supporter agency - changing a perhaps more passive role to a more active one. Charities and movements which show a willingness to evolve business models based on a shared (and therefore improved) power dynamic have new opportunities with new tools. Take the New Power Quiz and share your thoughts in your favorite New Power space (Twitter, Facebook, or anywhere else).

Kate Hayes is director of Direct Impact, a board leadership program transforming rising stars of the private sector into highly-effective board leaders of the world’s most innovative social enterprises. Direct Impact is a program of Echoing Green.

Kate joins host Steve Boland to talk about the process of creating diverse and inclusive boards for nonprofits organizations and other social good movements. The conversation includes ideas on recruitment, training, getting comfortable with being uncomfortable, and more. Kate's article for the Stanford Social Innovation Review is referenced and helpful material to share.

Lori L. Jacobwith is a nationally-recognized master storyteller and fundraising culture change expert who was named one of America’s Top 25 Fundraising Experts. She is the founder of Ignited Fundraising.

Lori joins host Steve Boland to talk about the role of boards of directors in fundraising work for charities, and specifically the challenges and opportunities of board development committees. Lori shares resources available on her website to help think about how creating a fundraising plan and budgeting are critical for any successful board role, and how charities can leverage the strengths of board members to succeed.

The 2018 Digital Outlook Report is a trends and strategy research report, which includes a "walk through three areas that may be uncharted terrain for your organization: mobile optimization, tracking web conversion, and email deliverability."

Ryann Miller of Care2 and Michael Johnston of hjc are part of the team that created the report, and join host Steve Boland to discuss the findings. The conversation includes email delivery rates, improving on email with list segmentation, mobile-first strategies in site creation, measuring "conversion" rates once a visitor comes to a charity web site, and much more!

Jason Lewis is the Managing Partner at BetterSchools, and author of the book The War for Fundraising Talent. The book "is an honest yet hopeful critique of professional fundraising, intended especially for small shops that find it difficult to consistently achieve their fundraising goals."

Jason talks with host Steve Boland about the changes and challenges in nonprofit fundraising, including a shift in focus from initial gift to more meaningful donations, how staff supports these growth gifts, relinquishing control in some circumstances, and why staff turnover in development has been such a challenge - especially in smaller charities.

The War for Fundraising Talent: And How Small Shops Can Win

Cause Way "is a boutique consultancy providing advisory services to business, non-profit and institutional clients with an emphasis on corporate social responsibility, nonprofit capacity building, community revitalization, and social innovation."

Angela Titus is the Founder & Chief Strategist for Cause Way. She joins host Steve Boland for a focused conversation on what makes a 21st Century nonprofit. New organizations starting today approach problems differently from organizations which had conceptions of how to do mission work with fewer tools and different expectations than are available today. Talent management v. human resources, engaging people on long-term outcomes v. outputs, collaborative engagement across charities and more are part of the conversation.

Appolition is a service that "Automatically give(s) your spare change from everyday purchases to help prevent the detrimental impact (of millions of people incarcerated because they cannot afford bail)." Learn more about the issue of mass incarceration, discriminatory practices in bail, and more at National Bail Out.

Tiffany Mikell and Dr. Kortney Ziegler are the co-founders of Appolition, and join host Steve Boland to talk about the creation of the platform, building on existing "spare change" ideas and technologies, how collective engagement can change people's responses to issues like criminal justice reform and the problems with money bail, and more.

Jon Loomer is the founder of JonLoomer.com, specializing in Facebook ads, marketing and digital reach. Jon provides information, training and consulting services to help organizations improve their Facebook marketing.

Jon wrote a post in January 2018 about changes to the Facebook news feed, and how those changes may impact Facebook Pages. Jon's fun, honest way of imploring all Pages to not "screw this up" by trying to game a system is the focus of this conversation. Honest engagement is important, and understanding the reasons Facebook is making changes can help charities do a better job of using Facebook along with other tools and outreach opportunities.

Trent Stamp is the CEO of the Eisner Foundation, a family foundation whose mission "...identifies, advocates for, and invests in high-quality and innovative programs that unite multiple generations for the betterment of our communities." The decision to move to intergenerational capacity building as a focus area has yielded some multiple-bottom line results for the Eisner grantees.

Host Steve Boland talks with Trent about long-term outcome results in multiple generation funding, general operating support granting and program grants, sharing the learning of the foundation and much more.

Craig Helmstetter is the Managing Partner of APM Research Lab, a new effort from American Public Media with a mission to "foster an engaged democracy by inspiring curiosity, inquiry and discussion through fact-driven, credible research and analysis." Craig (formerly of Wilder Research ) joins host Steve Boland to talk about nonpartisan, non-biased research and discussion, how partnering with nonprofit media helps choose topics for research, philanthropic support for this work, earned revenue models as a part of sustainability, and more!

Kathleen Kelly Janus is the author of the new book, Social Startup Success. The book focuses on "...best practices for testing ideas, measuring impact, funding experimentation, leading collectively and storytelling with purpose."

Host Steve Boland talks to Kathleen about falling in love with fixing a problem rather than with a specific solution, measuring outputs vs. outcomes, testing and revising programs or interventions, design thinking in problem solving, and more.

Joe Speicher is the Executive Director of the Autodesk Foundation, which "supports the people and organizations using design for positive social and environmental impact." Autodesk creates design software, and the Autodesk Foundation focuses on "lighthouse" roles in bringing attention to design thinking and projects as well as software donations and related support.

Joe talks about the renewed work of the Foundation in design thinking, collaboration with other partners in this space, and the global impact of design on both physical assets and the cultures and people who use them.