English for Managers and Leaders: Recent Episodes
Elle O'Keeffe, MBA PhD
KPI, SWOT Analysis, Organizational Culture. In each podcast, I’ll discuss a management or leadership concept relevant to a variety of industries so you can improve your workplace English listening skills and grow your vocabulary. No more unrealistic and beginner-level dialogues about ordering coffee or finding the subway.
In this episode, I discuss the five ways people tend to respond to conflict in the workplace: competing, collaborating, compromising, accommodating, and avoiding.
In this episode, I talk about openness, conscientiousness, extraversion, agreeableness, and neuroticism. You will also hear my cat speaking in the background; he apparently has strong opinions about personality traits associated with leadership.
CSR: Corporate Social Responsibility: Organizations doing good for communities, the environment, and people everywhere. In this episode I discuss what CSR is and is not. Vocabulary: social responsibility, legislation, regulation, philanthropy.
CMAPP stands for context, message, audience, purpose, product. This is a framework for planning and drafting a message in the workplace. I hope you find this episode an interesting way to practice your listening skills. Vocabulary: context, purpose, product, convince, persuade.
In this episode, I discuss four functional areas of HR: staffing, training and development, motivation, and maintenance.
In this episode I discuss the basics of Corporate Social Responsibility. Key Terms: community, environment, ecological, social, PR, cynical
In this episode, I discuss 6 types of business crises and provide a brief description of how to create a crisis management plan. Vocabulary: crisis, financial, assets, revenue, malice, resolution
Clarity, conciseness, bi-business-lingual and listening are key to effectively communicating as leaders and managers.
In this episode I discuss levels -1, 1, 2, and 3 and why relationships matter in the workplace. Terms: relationships, transactional, EEOC
In this episode, I discuss the connection between leaders, managers and social media. Key Terms: producer, distributor, recipient, advisor, architect, analyzer
In this episode, I discuss another model or framework that can help us move an organization through a change initiative. Terms: knowledge, desire, full plate, through the cracks
In this episode, I’ll discuss why people resist change and what models we can use to lead a team through a time of change. Terms: change initiatives, models, framework, Kurt Lewin, John Kotter, ADKAR, coalition, consolidated
In this episode, I discuss risk assessment and a 5 step process for analyzing and managing risk in the workplace. Key Terms: assessment, hazards, mitigate, precautions, PESTEL Analysis, and matrix.
In this episode, I focus on the concept of business acumen. Key terms: acumen, leverage, mitigate, SWOT Analysis, relevant trends, and literacy.