Guidelines with Jonathan Copeland: Recent Episodes

Guidelines

An ongoing series of discussions about Human Centred design within South Africa and beyond

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Get in touch with Ronald

https://www.linkedin.com/in/ronald-du-toit-2b0597148/

Important Links:

AI Expo Africa 2020: Unlocking business value using data science in financial services

https://www.youtube.com/watch?v=pgNEsDnDMic

Have any questions or topic suggestions?

📱 Send a voice note,

https://anchor.fm/guidelines/message

👋🏼 Say hi on Twitter,

https://twitter.com/jmcopel

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Get in touch with Mandy

https://www.linkedin.com/in/mandyrobinson/  

Important Links:

Mandy's blog: 

https://extralarge.co.za/new-blog  

Web Content Accessibility Guidelines (WCAG) 2.0: 

https://www.w3.org/TR/WCAG20/  

Microsoft Inclusive Design: 

https://www.microsoft.com/design/inclusive/  

Apple Accessibility Guidelines: 

https://developer.apple.com/design/human-interface-guidelines/accessibility/overview/introduction/  

Have any questions or topic suggestions? 

📱 Send a voice note, 

https://anchor.fm/guidelines/message 

👋🏼 Say hi on Twitter, 

https://twitter.com/jmcopel

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Get in touch with Sam

https://www.linkedin.com/in/sharperux/

Important Links:

10 sobering realities every brand-new UX designer needs to accept

https://uxdesign.cc/10-sobering-realities-every-brand-new-ux-designer-needs-to-accept-e1fea1fe76cf

Have any questions or topic suggestions?

📱 Send a voice note,

https://anchor.fm/guidelines/message

👋🏼 Say hi on Twitter,

https://twitter.com/jmcopel

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Get in touch with Justin

https://www.linkedin.com/in/justin-evans-77549219/

Important Links:

22Seven

https://www.22seven.com

Agile Manifesto

https://agilemanifesto.org

Procreate

https://procreate.art

Have any questions or topic suggestions?

📱 Send a voice note,

https://anchor.fm/guidelines/message

👋🏼 Say hi on Twitter,

https://twitter.com/jmcopel

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Get in touch with Debbie:

https://www.linkedin.com/in/dwhood/

Important Links:

Delta CX

https://deltacx.com

Delta CX Book

https://www.amazon.com/Delta-CX-Customer-Experience-Transform/dp/1081534478/

Delta CX YouTube channel

https://www.youtube.com/channel/UCWzOIM5hEAlyYqyPe5O2oZA

Have any questions or topic suggestions?

📱 Send a voice note,

https://anchor.fm/guidelines/message

👋🏼 Say hi on Twitter or email,

https://twitter.com/jmcopel

https://jonathancopeland.co.za

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Get in touch with Jonathan:

https://jonathancopeland.co.za

Checkout Brenden Roberts' Instagram channel:

https://www.instagram.com/brendenr22/

Important Links:

Show your work, Austin Kleon

https://www.amazon.com/Show-Your-Work-Austin-Kleon/dp/076117897X/ref=sr_1_1?crid=WU6VEE3DTM6F&dchild=1&keywords=show+your+work+austin+kleon&qid=1598024787&sprefix=show+your+work%2Caps%2C464&sr=8-1

The Second Mountain, David Brooks

https://www.amazon.com/Second-Mountain-David-Brooks/dp/0812993268/ref=sr_1_1?dchild=1&keywords=second+mountain&qid=1598024822&sr=8-1

Delta CX: The Truth About How Valuing Customer Experience Can Transform Your Business, Debbie Levitt

https://www.amazon.com/Delta-CX-Customer-Experience-Transform-ebook/dp/B07W68535J/ref=sr_1_1?dchild=1&keywords=Delta+CX&qid=1598024852&sr=8-1

Sand Dollar Design

https://www.sanddollardesign.co

Jaco van den Heever

https://www.linkedin.com/in/jacovdh/

Zandre Coetzer

https://www.linkedin.com/in/zandre-coetzer-28283670/

https://medium.com/@lvthkd

Have any questions or topic suggestions?

📱 Send a voice note,

https://anchor.fm/guidelines/message

👋🏼 Say hi on Twitter,

https://twitter.com/jmcopel

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Get in touch with Darren:

https://www.linkedin.com/in/dwhood/

Important Links:

Emotional Intelligence by Darren Hood 

https://www.youtube.com/watch?v=HuGERzmOjKw

The World of UX with Darren Hood podcast

https://podcasts.apple.com/us/podcast/the-world-of-ux-with-darren-hood/id1514004102

UX Uncensored

https://www.youtube.com/channel/UCL72g-gp_0iyBjDIpQ1VCrw

Movie Trailers: 

Equilibrium

https://www.youtube.com/watch?v=raleKODYeg0

Dolores Claiborne

https://www.youtube.com/watch?v=mH941qrVAJo

House of Games

https://www.youtube.com/watch?v=IAT7pA83cXY

Have any questions or topic suggestions?

📱 Send a voice note,

https://anchor.fm/guidelines/message

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https://twitter.com/jmcopel

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Get in touch with Zander:

https://www.linkedin.com/in/zandre-coetzer-28283670/

Important Links:

A framework to define your product metrics:

https://uxdesign.cc/a-framework-to-define-your-product-metrics-6ca9837bfc8b

Kaggle:

https://www.kaggle.com/

5 starter projets:

https://www.kaggle.com/getting-started/44088

Khan Academy AP Statistics:

https://www.khanacademy.org/math/ap-statistics

Highschool Statistics:

https://www.stairwaylearning.com/

Mentioned:

Caleb Chavalala

https://www.linkedin.com/in/caleb-chavalala-1804933a/

Louise de Beer

https://www.linkedin.com/in/louise-de-beer-a9630115/

Have any questions or topic suggestions?

📱 Send a voice note,

https://anchor.fm/guidelines/message

👋🏼 Say hi on Twitter,

https://twitter.com/jmcopel

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Get in touch with Jaco:  

https://www.linkedin.com/in/jacovdh/ 

https://www.sanddollardesign.co.za  

Have any questions or topic suggestions?  

📱 Send a voice note,  

https://anchor.fm/guidelines/message 

👋🏼 Say hi on Twitter,  

https://twitter.com/jmcopel

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Get in touch with Trystan: 

http://affix.joburg/portfolio/ 

Have any questions or topic suggestions? 

📱 Send a voice note , 

https://anchor.fm/guidelines/message 

👋🏼 Say hi on Twitter, 

https://twitter.com/jmcopel

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Get in touch with Ignatius: 

https://twitter.com/natieignatius 

https://www.sanddollardesign.co.za/meet-the-team/ 

Read Ignatius’ latest article on the Sand Dollar Design blog: 

https://www.linkedin.com/pulse/wireframing-101-back-basics-ignatius-ferreira/ 

Microsoft Office app: 

https://medium.com/microsoft-design/microsoft365mobile-3b5b7782152c 

Have any questions or topic suggestions? 

📱 Send a voice note , https://anchor.fm/guidelines/message 

👋🏼 Say hi on Twitter, https://twitter.com/jmcopel

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Jonathan demystifies UX Job Titles and answers the question of whether UX/UI is really a thing. 

Sinn HYRDO UX diving watch:

https://www.sinn.de/en/HYDRO.htm

Have any questions or topic suggestions?

📱 Send a voice note ,

https://anchor.fm/guidelines/message

👋🏼 Say hi on Twitter,

https://twitter.com/jmcopel

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In the first deep dive of Season 2, Jonathan explains the Principles of Human Centred Design according to design standard ISO 9241:210. 

Read ISO 9241:210:

https://www.iso.org/standard/52075.html

Read '5 Design Decision Styles. What’s Yours?' by Jared Spool:

https://articles.uie.com/five_design_decision_styles/

Have any questions or topic suggestions? 

📱 Send a voice note ,

https://anchor.fm/guidelines/message

👋🏼 Say hi on Twitter, 

https://twitter.com/jmcopel

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This episode covers a life update from Jonathan, and a breakdown of what to expect from the show going forward. 

Season 2 of Guidelines is launching 28th June.  

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On this episode of Guidelines I sit down with lecturer and researcher, Laetitia Cassells.

Being the course coordinator for information ethics, publishing, and production and design. With research papers on digital wellness, information accessibility for visually impaired students, and early identification of ‘at risk students’ in higher education institutions. Laetitia has an interesting perspective on how information can and should be adapted for as broad an audience as possible.

We met-up at Laetitia's office at the University of Pretoria, and spoke about what Plain Language is and isn’t, and how to go about communicating in a more inclusive way in South Africa.

____ Laetitia's University bio: https://www.up.ac.za/information-science/article/2650718/ms-laetitia-cassells

Most recent publication: Laetitia Cassells, Nono Dhlamini, Introducing digital wellness to the School Curriculum in South Africa. IJICTE: 15:3 Article 3

___ Have any questions, feedback or topic requests? Drop me a voice-note and I would to hear what you have to say.

Just press the following link, and follow the instructions to get in touch: https://anchor.fm/jonathancopeland/message

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On this episode of Guidelines I sit down with UX researcher as well as co-founder and co-director of Monkey and river, Rendani Kruger.

Having studied software development, co-founded his own UX consulting firm as well as currently completing a PhD about digital innovation in the South Africa's public sector, Rendani has an valuable perspective the the role of research within user-centred design

We met-up at Rendani's office at the University of Pretoria, and spoke about his PHD research, digital minimalism as well as affordances in design.

_________________ Rendani's Bio: Rendani is an expert consultant and lecturer in digital innovation and user experience. He completed a dissertation to attain a master’s degree in Information Technology (IT) which primarily focused on the usability of information systems and is currently completing a PhD about digital innovation in the South African public sector. Rendani has done a lot of consulting work in the digital space including the optimisation of user journeys, the design of computer interfaces, user-centric business analysis, quantitative analysis and, software development at banks, public enterprises and, small and large e-commerce organisations. Rendani is the co-founder of a small consulting firm that delivers these services to businesses called Monkey and River and does his part in building a better South Africa by teaching these skills to eager students at the University of Pretoria.

Email: http://monkeyandriver.com/ https://www.linkedin.com/in/rendani-kruger-9b8565b5/

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On this episode of Guidelines I sit down with UX researcher as well as co-founder and director of Monkey and river, Jacques Brosens.

With experience ranging from software development, to business and user research backed by academia, Jacque has valuable insights on on what it looks like to apply user cerated design at every stage of a products lifecycle.

We met-up at his office at the University of Pretoria, and spoke about his journey from studying software development to learning about and then researching user centred design. Our conversation covers the outcome of his masters research, approaching user centred design as a process instead of just a deliverable.

_________________

Jacques Bio: Jacques Brosens is 50% academic researcher, 50% entrepreneur and 100% passionate about finding ways to use technology to solve problems in society and business and about making sure that the benefits of technology are attained by all people and not just a select few. He is a lecturer in the Department of Informatics at the Univeristy of Pretoria where he teaches advanced programming. He is in the process of completing his PhD where he is investigating and developing a framework for organisations to carry out user-centred design in a more coherent manner. Jacques is also co-founder and managing director of a user-centred software design and development firm, called Monkey and River.

Email: jacques.brosens@up.ac.za LinkedIn: https://www.linkedin.com/in/jacquesbrosens/ Monkey and River Website: https://monkeyandriver.com/ Monkey and River Facebook: https://www.facebook.com/monkeyandriver/

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On this episode of Guidelines I sit down with UX designer Gomolemo Segabutle. Having studied a bachelor’s degree in financial management sciences, followed by a time working in and learning about user experience design in both a Western and African context, Gomolemo has a unique perspective on inclusivity in design. We met-up at his home in Pretoria and spoke about his personal journey from studying finances to working in UX, as well as, how to best advocate for the user in a business context and his thoughts on building South Africa’s user centred design community _______________________________ Gomolemo’s Bio: Pretoria, South Africa - The start of my story. "Ubuntu"- I am because we are shaped my thinking from a young age. I studied financial management , started a tutoring business, worked in a private hospital, coached rugby and mentor people all to enhance peoples life experiences. UX design affords me the opportunity to have an impact on society while engaging both the analytical and creative sides of my brain. START WITH MY HERITAGE. DESIGN WITH MY HEART. DELIVER A CULTURE. MY PROCESS IS COMPLETE. Website: www.takeondesign.com LinkedIn: www.linkedin.com/in/gsegabutle/ Number: 0813297024

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My guest this week is founder and Sand Dollar Design head of consulting, Jaco van den Heever. With a background in business, and having lead and grown UX teams in telecommunications, banking and now in his own consulting company - Jaco has a firm grounding in the practical benefits and application of UX. We met-up at his home in Pretoria, and broke down the fundamentals of UX, Jaco’s vision for healthcare in South Africa as well as advice on how to advocate for user centred design in companies that have yet to see it’s value. Get in touch with Jaco at www.sanddollardesign.co.za or on his LinkedIn at www.linkedin.com/in/jacovdh

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My guest this week is Cape Town based student and all-round creative Josh Bull.

We met-up in our hometown of Howick, and over coffee he shared his thoughts about the crucial role of media in the lives of young South Africans.

https://www.instagram.com/bull_joshua/

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South African designers need to consider an immensely diverse group of people. Eleven official languages, unequal levels of education, a range of generations, and cultures.

Within this context, technology is becoming increasingly accessible with affordable smartphones, and easier access to the internet.

Our role as African designers is to pave the way forward for these new users through following a human-centred design approach.

Who else knows our country and our people better than us?

Welcome to Guidelines, a podcast about human-centred design within South Africa and beyond.

My name is Jonathan Copeland, and I want to help people feel smarter in their day to day lives by building technology that is more accessible.

I am at the beginning of my career in design, and this podcast is a way to open source my education, and share the answers to questions that I am asking -- growing South Africa's design community in the process.

Music: Reaching Out by Sappheiros https://soundcloud.com/sappheirosmusic Creative Commons — Attribution 3.0 Unported — CC BY 3.0