In this episode of the Human Tech podcast we talk about how changes in the workplace during the pandemic have affected user experience work within organizations.
On this episode of Human Tech we talk with Dean Barker who is the VP for User Experience for United Health Group, and is also a long time friend and colleague. We talk about the challenges of finding UX staff, challenges in doing UX work at a large corporation, and some of the past projects … Continue reading "Dean Barker, VP for UX at United Health Group on the Human Tech Podcast"
When I wrote 100 Things Every Designer Needs to Know About People I, of course, hoped people would like it (every author wants to be a “best seller”!). It has turned out to be even more popular than I had thought and hoped, and I am very grateful to all the readers who have read … Continue reading "2nd Edition of 100 Things Book"
In this episode of the Human Tech podcast we talk with Cheenu Chari, a UX Researcher from Austin Texas. We talk about how doing UX research on conversations differs from UX research on other interfaces, and even range into questions about whether people want one omnipotent chatbot to talk to or several specialized chatbots. For … Continue reading "UX Research for Conversational AI"
In this episode of the Human Tech podcast we talk with Michael Metts and Andy Welfle about their new book: Writing Is Designing. The conversation includes: Why and how words and writing are part of the user experience of a product The difference between tone and voice Ideas for influencing design as a member of … Continue reading "Writing Is Designing"
On this episode of the Human Tech podcast we talk about user experience (UX) strategy: What is it, why it’s important and what it entails. We also talk about our new curriculum in UX Strategy that we recently launched at courses.theteamw.com Here are the links we mention in the the episode: The free UX Strategy … Continue reading "UX Strategy: Making UX Teams More Efficient, Effective, and Impactful"
On this episode of the Human Tech podcast we talk with our guest Danielle Cooley about the challenges of user testing. What works, what doesn’t, and why. Your browser does not support the audio element.
Elizabeth is the Founder and Director of World Usability Day. She joined us on this episode of the Human Tech podcast to talk about how World Usability Day got started, a little bit about the history of photography, her definition of usability, and the possible future of UX conferences. We also talk about her book, … Continue reading "Elizabeth Rosenzweig On The Human Tech Podcast"
David Travis joins us on the Human Tech podcast to talk about teaching people how to do user experience work and specifically how to do user research. Which means we of course talk about his latest book, Think Like A UX Researcher. Your browser does not support the audio element.
This is definitely a “nerdy” episode of Human Tech. We tackle a not very well known design topic:”objects and views”. It’s conceptually the hardest thing I consult on and teach about in user experience design. Learn about this powerful and slightly obscure factor that is the secret key to a usable product. Your browser … Continue reading "The Secret Key To A Usable Product: Objects & Views"