The IT Experience Podcast - HappyToday
HappySignals
Podcast for those who want to take IT Experience Management (ITXM™) framework in use and improve Employee Experience of IT Services in large enterprises. We talk about human-centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you.
To learn more about IT Experience Management (ITXM™) Framework, visit https://itxm.academy/
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