PsychChat: Recent Episodes
Dr Austin Aloysius Tay
Dr Austin Tay is an organizational psychologist. In each podcast episode, he will discuss work-related issues that matter in the workplace. Through the lens of a psychologist, Dr Austin will provide tips and advice to his listeners to help them navigate the complex world of work. Email to psychchat@omnipsi.com or send via Twitter @psych_chat to send comments or suggestions.
Dr Austin Tay is the founder of Omnipsi Consulting (www.omnipsi.com). OmniPsi Consulting specialises in executive coaching, leadership assessment and development, career transitioning, training and workplace intervention.
In this episode, I will discuss what a leader needs to do to improve team spirit or morale. Self-assessment, re-engage, re-align and re-commit.
References
Ishaq, E., Bashir, S. and Khan, A.K. (2021), Paradoxical Leader Behaviors: Leader Personality and Follower Outcomes. Applied Psychology, 70: 342-357. https://doi.org/10.1111/apps.12233
Zhang, Y., & Liu, S.M. (2021). Balancing employees’ extrinsic requirements and intrinsic motivation: A paradoxical leader behaviour perspective. European Management Journal, Vol 40 (1), 127-136
Thuan, L.C. and Thanh, B.T. (2020), "Leader knowledge sharing behavior and follower creativity: the role of follower acquired knowledge and prosocial motivation", Journal of Workplace Learning, Vol. 32 No. 6, pp. 457-471.
Jiang, J., Gao, A., & Yang, B. (2018, January 1). Employees’ Critical Thinking, Leaders’ Inspirational Motivation, and Voice Behavior: The Mediating Role of Voice Efficacy. Journal of Personnel Psychology, 17(1), 33–41.
In this episode, I discussed self-awareness. We hear this frequently in the workplace, but what should we be mindful of when it comes to self-awareness? I share some strategies to become more self-aware of yourself, your thoughts, perceptions, and how to work and create relationships with others effectively.
Some of the ideas shared were taken from The Communication Cycle from Michael Argyle's - The Social Psychology of Work.
Please find the research mentioned in this episode below
- Timms, C., Brough, P., & Graham, D. (2012). Burnt‐out but engaged: the co‐existence of psychological burnout and engagement. Journal of Educational Administration.
- Freudenberger, H. (1974), “Staff burnout”, Journal of Social Issues, Vol. 30, pp. 159-64.
- Maslach, C., Schaufeli, W.B. and Leiter, M.P. (2001), “Job burnout”, Annual Review of Psychology, Vol. 52, pp. 397-422.
- Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt, W. C. Borman, & Associates (Eds.), Personnel selection in organizations: 71–98. San Francisco, CA: Jossey-Bass
- Wang, G. and Lee, P.D. (2009), “Psychological empowerment and job satisfaction: an analysis of interactive effects”, Group and Organization Management, Vol. 34, pp. 271-96.
- Laschinger, H.K.S. and Finegan, J. (2005), “Using empowerment to build trust and respect in the workplace: a strategy for addressing the nursing shortage”, Nursing Economics, Vol. 231, pp. 6-13. Laschinger, H.K.S., Finegan, J., Shamian, H. and Wilk, P. (2004), “A longitudinal analysis of the impact of workplace empowerment on work satisfaction”, Journal of Organizational Behavior, Vol. 25, pp. 527-45.
- May,D.R., Gilson, R.L. and Harter, L.M. (2004), “The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work”, Journal of Occupational and Organizational Psychology, Vol. 77, pp. 11-37.
Please find below the research cited in this episode.
Beetham, J. and Okhai, L. (2017) Workplace Dyslexia & Specific Learning Difficulties—Productivity, Engagement and Well-Being. Open Journal of Social Sciences, 5, 56-78.
https://doi.org/10.4236/jss.2017.56007
In today’s episode, in the last instalment of the coaching series, I will focus on
1) How does the coach conduct the coaching session? 2) What happens after my coaching session? 3)What should I do now that I have completed my coaching engagement with my coach?
In this second episode of the Coaching Series. I will share with you 1) What to expect in a coaching session as a client? 2) What is my role, as a client, in the coaching session? 3)How can the coach help me?
This episode is the first of the three episodes in this Coaching Series. In this first episode, I share 1) What is Coaching? 2) Who is Coaching for? 3) Is Coaching for me?
In today's episode, the references used are as follow:
References
Baddeley, A. (1992) Working Memory. Science, 255, 556-559.
Beck, A. T. (1964). Thinking and depression: II. Theory and therapy. Archives of General Psychiatry, 10, 561-571.
Beck, J. S. (2011). Cognitive behavior therapy: Basics and beyond. Guilford Press.
Ellis, A (1962). Reason and Emotion in Psychotherapy. Secaucus, NJ: Citadel Press.
Evans, J.M.G., Hollon, S.D., DeRubeis, R.J., Piasecki, J.M., Grove, W.M., Garvey, M.J., et al (1992). Different relapse following cognitive therapy and pharmacology for depression. Archives of General Psychiatry, 49, 802-808.
Fernyhough, C. (1996). The dialogic mind: A dialogic approach to the higher mental functions. New Ideas in Psychology, 14, 47-62.
Freels, S. A., Richman, J.A., & Rospenda, K. M. (2005). Gender differences in the causal direction between workplace harassment and drinking. Addictive Behaviors, 30, 1454-1458.
Greenberger, D. & Padesky, C.A. (1995). Mind over Mood. New York: Guilford.
Hollon, S. D., DeRubeis, R. J., & Seligman, M. E. P. (1992). Cognitive therapy and the prevention of depression. Applied And Preventive Psychiatry, 1, 89-95.
Rospenda, K. M., Fujishiro, K., Shannon, C. A., & Richman, J. A. (2008). Workplace harassment, stress, and drinking behavior over time: Gender differences in a national sample. Addictive Behaviors, 33, 964-967.
Rosen, H. (1988). The constructivist-development paradigm. In R.A. Dorfman (Ed), Paradigms of clinical social work, 317-355. New York: Brunner/Mazel.
Skinner, B.F. (1957). Verbal behavior. Acton, MA: Copley Publishing Group.
Townend, A. (2008). Understanding and addressing bullying in the workplace. Industrial and Commercial Training, 40, 270-273.
Weisharr, M. E. (1996). "Developments in Cognitive Therapy' in W.Dryden (ed.), Developments in Psychotherapy: Historical Perspectives. London: Sage Publication.
To register for the 1-hour free coaching session, please use the link below to register.
https://mailchi.mp/ab46c6ebb314/1-hourfreecoachingsession
In today's episode, some of the references used are as follow:
[1] Bishop, S. R., Lau, M., Shapiro, S., Carlson, L., Anderson, N. D., Carmody, J., … Devins, G. (2004). Mindfulness: A proposed operational definition. Clinical Psychology: Science and Practice, 11(3), 230–241. https://doi.org/10.1093/clipsy.bph077
[2] Jamieson, S. D., & Tuckey, M. R. (2017). Mindfulness interventions in the workplace: A critique of the current state of the literature. Journal of Occupational Health Psychology, 22(2), 180– 193. https://doi.org/10.1037/ocp0000048
[3] Michel, A., Bosch, C., & Rexroth, M. (2014). Mindfulness as a cognitive–emotional segmentation strategy: An intervention promoting work–life balance. Journal of Occupational and Organizational Psychology, 87, 733– 754.
[4] Rexroth, M., Michel, A., & Bosch, C. (2017). Promoting well-being by teaching employees how to segment their life domains: Effects of an online-based mindfulness intervention. Zeitschrift Für Arbeits- Und Organisationspsychologie, 61, 197– 212.
If you have enjoyed this episode, kindly share this with your friends. For comments and suggestions, please write to psychchat@omnipsi.com or tweet to @psych_chat.
If you are interested to know more about what OmniPsi Consulting offers, please click on the link www.omnipsi.com.
References for the research cited or mentioned in the podcast are below
- Sakulku, J., & Alexander, J. (2011). The Impostor Phenomenon. International Journal of Behavioural Science, Vol 6, NO 1, 75-97.
- Clance, P. R. (1985). The Impostor Phenomenon: Overcoming the fear that haunts your success. Georgia: Peachtree Publishers
- Harvey, J. C., & Katz, C. (1985). If I'm so successful, why do I feel like a fake? New York: Random House.
- Kolligian, J., Jr., & Sternberg, R. J. (1991). Perceived Fraudulence in young adults: Is there an ‘Imposter Syndrome’? Journal of Personality Assessment, 56(2), 308-326.
- Sonnak, C., & Towell, T. (2001). The impostor phenomenon in British university students: Relationships between self-esteem, mental health, parental rearing style and socioeconomic status. Personality and Individual Differences, 31(6), 863-874.
If you have enjoyed this episode, kindly share this with your friends. For comments and suggestions, please write to psychchat@omnipsi.com or tweet to @psych_chat.
If you are interested to know more about what OmniPsi Consulting offers, please click on the link www.omnipsi.com.
If you are interested to help James in his validation study and you are based in Hong Kong, please contact James directly through the link below:
https://www.linkedin.com/in/james-morley-kirk-b244443/
References for the research cited or mentioned in the podcast are below
- Rosnow, R. L. (2001). Rumour and gossip in interpersonal interaction and beyond: A Social Exchange Perspective. In R. M. Kowalski (Ed.), Behaving badly: Aversive behaviours in interpersonal relationships (pp. 203–232). Washington, DC: APA.
- Rosnow, R. L., & Georgoudi, M. (1985). Killed by idol gossip: The psychology of small talk. In B. Rubin (Ed.), When information counts: Grading the media (pp. 59–73). Lexington, MA: Lexington Books
- Ben-Ze’ev, A. (1994). The vindication of gossip. In R. F. Goodman & A. Ben-Ze’ev (Eds.), Good gossip (pp. 11–24). Lawrence: University of Kansas Press.
- Kurland, N. B., & Pelled, L. H. (2000). Passing the word: Toward a model of gossip and power in the workplace. Academy of Management Review, 25, 428–438.
- Noon, M., and Delbridge, R. (1993). News from behind my hand: gossip in organizations. Organ. Stud. 14, 23–36. doi: 10.1177/017084069301400103
- Dunbar, R. I., Marriott, A., and Duncan, N. D. (1997). Human conversational behavior. Hum. Nat. 8, 231–246. doi: 10.1007/BF02912493
- Dunbar, R. I. (2004). Gossip in evolutionary perspective. Rev. Gen. Psychol. 8,100–110. doi: 10.1037/1089-2680.8.2.100
- Foster, E. K. (2004). Research on gossip: taxonomy, methods, and future directions. Rev. Gen. Psychol. 8, 78–99. doi: 10.1037/1089-2680.8.2.78
- Barkow, J. H. (1992). “Beneath new culture is old psychology: gossip and social stratification,” in The Adapted Mind: Evolutionary Psychology and the Generation of Culture, eds J. H. Barkow, L. Cosmides, and J. Tooby, New York, NY: Oxford University Press), 627–637.
- Davis, H., and McLeod, S. L. (2003). Why humans value sensational news: an evolutionary perspective. Evol. Hum. Behav. 24, 208–216. doi: 10.1016/S1090- 5138(03)00012-6
- Baumeister, R. F., Zhang, L. Q., and Vohs, K. D. (2004). Gossip as cultural learning. Rev. Gen. Psychol. 8, 111–121. doi: 10.1037/1089-2680.8.2.111
- Duffy, M. K., Ganster, D. C., and Pagon, M. (2002). Social undermining in the workplace. Acad. Manag. J. 45, 331–351.
- Baumeister, R. F., and Leary, M. R. (1995). The need to belong: desire for interpersonal attachments as a fundamental human motivation. Psychol. Bull. 117, 497–529. doi: 10.1037/0033-2909.117.3.497
- Ellwardt, L., Labianca, G. J., andWittek, R. (2012). Who are the objects of positive and negative gossip at work? A social network perspective on workplace gossip. Soc. Netw. 34, 193–205. doi: 10.1016/j.socnet.2011.11.003
- Aquino, K., and Thau, S. (2009). Workplace victimization: aggression from the target's perspective. Annu. Rev. Psychol. 60, 717–741. doi: 10.1146/annurev.psych.60.110707.163703
- Chandra, G., and Robinson, S. L. (2010). “They’re talking about me again: the impact of being the target of gossip on emotional distress and withdrawal,” in Paper Presented at the Annual Meeting of the Academy of Management, Boston, MA.
- Waddington, K., and Michelson, G. (2007). “Analyzing gossip to reveal and understand power relationships, political action and reaction to change inside organizations,” in Paper Presented at the 5th International Critical Management Studies Conference, Manchester.
- Bok, S. (1989). Secrets: On the Ethics of Concealment and Revelation. New York, NY: Vintage.
- Grosser, T. J., Lopez-Kidwell, V., Labianca, G., and Ellwardt, L. (2012). Hearing it through the grapevine: positive and negative workplace gossip. Organ. Dyn. 41, 52–61. doi: 10.1016/j.orgdyn.2011.12.007
- Kniffin, K. M., and Wilson, D. S. (2010). Evolutionary perspectives on workplace gossip: why and how gossip can serve groups. Group Organ. Manag. 35,150–176. doi: 10.1177/1059601109360390
- Salmansohn, K. (2016). Think happy: Instant peptalks to boost positivity. Berkeley, CA: Ten Speed Press.
- Danziger, E. (1988). Minimize office gossip. The Personnel Journal, 67, 31–35.
- Porterfield, E. (2008). Gossip can be toxic to the workplace – And your reputation. The Seattle Times. http://www.seattletimes.com/life/ lifestyle/gossip-can-be-toxic-to-the-workplace-8212-and-yourreputation/.
- Wu, L., Birtch, T. A., Chiang, F. F., & Zhang, H. (2018). Perceptions of negative workplace gossip: A self-consistency theory framework. Journal of Management, 44, 1873–1898. https://doi.org/10.1177/0149206316632057.
- Kuo, C., Chang, K., Quinton, S., Lu, C., & Lee, I. (2015). Gossip in the workplace and the implications for HR management: A study of gossip and its relationship to employee cynicism. The International Journal of Human Resource Management, 26,2288–2307. https://doi.org/10.1080/09585192.2014.985329.
- Foster, E. K. (2004). Research on gossip: Taxonomy, methods, and future directions. Review of General Psychology, 8, 78–99. https://doi.org/ 10.1037/1089-2680.8.2.78.
If you have enjoyed listening to this episode, please share this with your friends and colleagues. You can also put your reviews at Podchaser.
For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat. Remember to subscribe to PsychChat on all good podcast platform. You can now find us on Vurbl.
Some of the research mentioned in this podcast are as follow:
1) Kets de Vries, M.F. (1998). Leadership in Organizations. INSEAD, Fontainebleau, France. https://flora.insead.edu/fichiersti_wp/inseadwp1998/98-89.pdf
2) Zenger, J., & Folkman, J. (2020). Research: Women are better leaders during a crisis. https://hbr.org/2020/12/research-women-are-better-leaders-during-a-crisis
3) Costa, P.T., Terracciano, A., & McCrae, R. R. (2001). Gender differences in personality traits across cultures: robust and surprising findings. Journal of Personality and Social Psychology, 81(2) 322-331. doi: 10.1037/0022-3514.81.2.322. PMID: 11519935.
4) Vianello, M., Schnabel, K., Sriram, N., & Nosek, B. (2013). Gender differences in implicit and explicit personality traits. Personality and Individual Differences 55, (994-999).
5) Del Giudice, M., Booth, T., & Irwing, P. (2012). The Distance Between Mars and Venus: Measuring Global Sex Differences in Personality. PLoS ONE, 7(1), e29265.
If you have enjoyed listening to this episode, please share this with your friends and colleagues. You can also put your reviews at Podchaser.
For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat. Remember to subscribe to PsychChat on all good podcast platform. You can now find us on Vurbl.
Some of the research discussed in this podcast as follows
Duckworth, A. L., Peterson, C., Matthews, M. D., & Kelly, D. R. (2007). Grit: Perseverance and Passion for Long Term Goals. Journal of Personality and Social Psychology, Vol 92, No 6, 1087-1101.
Eskries-Winkler, L., Duckwork, A. L., Shulman, E. P., & Beal, S. (2014). The grit effect: Predicting retention in the military, the workplace, school and marriage. Frontiers in Psychology, 1-30.
Von Culin, K. R., Tsukayma, E., & Duckworth, A. L. (2014). Unpacking grit: Motivational correlates of perseverance and passion for long term goals. The Journal of Positive Psychology, 9:4, 306-312.
Zissman, C., & Ganzach, Y. (2020). In a representative sample grit has a negligible effect on educational and economic success compared to intelligence. Social Psychological and Personality Science, 1-8.
Credé, M., Tynan, M. C., & Harms, P. D. (2017). Much ado about grit: A meta-analytic synthesis of the grit literature. Journal of Personality and Social Psychology, 113(3), 492–511.
https://angeladuckworth.com/qa/#faq-152
What can I use the Grit Scale for?
I created the Grit Scale so that I could study grit as a scientist. Why? Because you cannot study what you cannot measure.
I also think this questionnaire is useful as a prompt for self-reflection. For example, some of the most effective coaches and teachers I know give this questionnaire to their players and students in order to prompt a conversation about their evolving passion and perseverance.
However, I hasten to point out that all psychological measures, including the Grit Scale, have limitations. You can fake a higher grit score without much effort, for example. Another very serious but not-so-obvious limitation of questionnaires is called “reference bias.” This distortion of scores comes from people holding different standards by which they judge behavior. So, your score not only reflects how gritty you are but also the standards to which you hold yourself. I talk about this limitation, among others, in this article on measurement which I co-authored with my friend and colleague David Yeager.
In sum, I think the Grit Scale can be used for research and for self-reflection, but its limitations make it inappropriate for many other uses, including selecting employees, admitting students to college, gauging the performance of teachers, or comparing schools or countries to each other.
I had the pleasure of recording this session with Dr Richard Mackinnon, Chartered Psychologist & Coach and Managing Director at WorkLifePsych. He shared his insights and tips on wellbeing.
He can be contacted via
https://www.linkedin.com/in/richardmackinnon/
If you have enjoyed listening to this episode, please share this with your friends and colleagues. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat.
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Some of the references in this episode include:
1) Sheep, M. L. (2006). Nurturing the Whole Person: The Ethics of Workplace Spirituality in a Society of Organizations. Journal of Business Ethics, 66(4), 357–375.
2) "a psychological contract is a belief that an exchange partner is obligated to provide inducements, such as fair compensation, in exchange for one’s own contributions, such as loyalty or high quality work". (Lee, Liu, Rousseau, Hui, & Chen, 2011; Rousseau & McLean Parks, 1993)
3) Henry Ford asked, ‘‘Why is it that I always get the whole person when all I really want is a pair of hands?’’ (Pollard, 1996, p. 25).
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“There are three things extremely hard: steel, a diamond, and to know one’s self.” – Benjamin Franklin, Poor Richard’s Almanac, 1750.
Some to the references we mentioned in this episode include
Brewer, M. B., & Hewstone, M. (Eds.). (2004). Perspectives on social psychology.Self and social identity. Blackwell Publishing.
Mead, G.H. (1934). Mind, Self, and Society from the Standpoint of a Social Behaviorist. University of Chicago Press: Chicago.
Erikson, E.H. (1968). Identity: youth and crisis. Norton & Co.
McAdams, D. P. (1995). What do we know when we know a person? Journal of Personality, 63(3), 365–396.
If you have enjoyed listening to this episode, please share this with your friends and colleagues. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat.
We spoke a bit about Self Determining Theory. Below are some articles that you might find helpful to understand a bit more about the theory.
Ryan, R. M.; Deci, E. L. (2000). "Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being". American Psychologist. 55(1): 68–78.
Deci, E. L., & Ryan, R. M. (2012). Motivation, personality, and development within embedded social contexts: An overview of self-determination theory. In R. M. Ryan (Ed.), Oxford handbook of human motivation (pp. 85-107). Oxford, UK: Oxford University Press.
Ryan, R. M. & Deci, E. L. (2017). Self-determination theory: Basic psychological needs in motivation, development, and wellness. New York: Guilford Publishing.
If you have enjoyed listening to this episode, please share this with your friends and colleagues. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat.
If you have enjoyed listening to this episode, please share this with your friends and colleagues. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat.
If you have enjoyed listening to this episode, please share this with your friends and colleagues. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat.
If you have enjoyed listening to this episode, please share this with your friends and colleagues. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat.
Some of the research mentioned in this podcast are as follow:
Self Indulgent Construal
Sirois, F. M., & Pychyl, T. (2013). Procrastination and the priority of short-term mood regulation: consequences for future self. Social and Personality Psychology Compass, 7, 115-127.
Tice, D.M., & Bratslavsky, E. (2000). Giving in to feel good: the place of emotion regulation in the context of general self-control. Psychological Inquiry, 11, 149-159.
Self Protective Strategy
Copes, H., Vieraitis, L., & Jochum, J.M. (2007). Bridging the gap between research and practice: how neutralization theory can inform reid interrogations of identity thieves. Journal of Criminal Justice Education, 18(3), 444-459.
Maruna, S., & Copes, H. (2015). Procrastination and dissonance- reduction strategies. Poster presented at the ninth biennial procrastination research conference. Bielefeld, Germany.
Sykes, G.M., & Matza, D. (1957). Techniques of neutralization: a theory of delinquency. American Sociological Review, 22, 664-670.
Self-Licencing
Blanken, I., van de Ven, N., & Zeelenberg, M. (2015). A meta-analytic review of moral licensing. Personality and Social Psychology Bulletin, 41(4), 540-558.
De Witt Huberts, J. C., Evers, C., & De Ridder, D.T.D. (2011). Licence to sin: self-licensing as a mechanism underlying hedonic consumption. European Journal of Social Psychology, 42(4), 490-496.
Procrastination-Health Model
Sirois, F.M., Melia-Gordon, M.L., & Pychyl, T.A. (2003). "I'll look after my health, later": an investigation of procrastination and health. Personality and Individual Differences, 35(5), 1167-1184.
Research on Procrastination-Health Model
A cross-sectional study of students
Sirois, F.M., Melia-Gordon, M.L., & Pychyl, T.A. (2003). "I'll look after my health, later": an investigation of procrastination and health. Personality and Individual Differences, 35(5), 1167-1184.
Research on adults sample in the community
Sirois, F.M. (2007). "I'll look after my health, later": a replication and extension of the procrastination-health model with community-dwelling adults. Personality and Individual Differences, 43, 15-26.
Bedtime Procrastination
Kroese, F.M., Evers, C., Adriaanse, M.A., & de Ridder, D.T. (2014b). Bedtime procrastination: a self-regulation perspective on sleep insufficiency in the general population. Journal of Health Psychology. Doi:10.1177/1359105314540014.
Article - Now is not the Time for Precrastination
https://www.psychologicalscience.org/observer/now-is-not-the-time-for-precrastination
If you have enjoyed listening to this episode, please share this with your friends and colleagues. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat.
Some of the research mentioned in this podcast are as follow:
Spector, P. E., & Fox, S. (2005). A stressor-emotion model of counterproductive work behavior. In S. Fox & P. E. Spector (Eds.), Counterproductive work behavior: Investigations of actors and targets (pp. 151–176). Washington, DC: American Psychological Association.
Jex, S. M., & Beehr, T. A. (1991). Emerging theoretical and methodological issues in the study of work-related stress. Research in Personnel and Human Resource Management, 9, 311–365.
Spector, P. E. (1998). A control theory of the job stress process. In C. L. Cooper (Ed.), Theories of Organizational Stress (pp. 153–169). Oxford, UK: Oxford University Press.
Sackett, P. R. (2002). The structure of counterproductive work behaviors: Dimensionality and relationships with facets of job performance. International Journal of Selection and Assessment, 10, 5–11. doi:10.1111/1468-2389.00189
Edmondson, A. (1999). Psychological Safety and Learning Behavior in Work Teams, Administrative Science Quarterly, Vol. 44, No. 2, pp. 350-383.
Dollard, M.F., Bakker, A.B., 2010. Psychosocial safety climate as a precursor to conducive work environments, psychological health problems, and employee engagement. Journal of Occupational and Organizational Psychology 83, 579–599.
Dollard, M.F., 2011. Psychosocial safety climate: a lead indicator of work conditions, workplace psychological health and engagement and precursor to intervention success. In: Biron, C., Karanika-Murray, M., Cooper, C.L. (Eds.), Managing Psychosocial Risks in the Workplace: The Role of Process Issues. Routledge/ Psychology Press..
Dollard, M.F., Bakker, A.B., 2010. Psychosocial safety climate as a precursor to conducive work environments, psychological health problems, and employee engagement. Journal of Occupational and Organizational Psychology 83, 579–599.
James, L.R., Choi, C.C., Ko, C.E., McNeil, P.K., Minton, M.K., Wright, M.A., Kim, K., 2008. Organisational and psychological climate: a review of theory and research. European Journal of Work and Organisational Psychology 17, 5–32.
If you have enjoyed listening to this episode, please share this with your friends and colleagues. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat.
Some of the research mentioned in this podcast are as follow:
- Spector, P. E., & Fox, S. (2005). A stressor-emotion model of counterproductive work behavior. In S. Fox & P. E. Spector (Eds.), Counterproductive work behavior: Investigations of actors and targets (pp. 151–176). Washington, DC: American Psychological Association.
- Jex, S. M., & Beehr, T. A. (1991). Emerging theoretical and methodological issues in the study of work-related stress. Research in Personnel and Human Resource Management, 9, 311–365.
- Spector, P. E. (1998). A control theory of the job stress process. In C. L. Cooper (Ed.), Theories of Organizational Stress (pp. 153–169). Oxford, UK: Oxford University Press.
- Sackett, P. R. (2002). The structure of counterproductive work behaviors: Dimensionality and relationships with facets of job performance. International Journal of Selection and Assessment, 10, 5–11. doi:10.1111/1468-2389.00189.
- Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44, 513–524. doi:10.1037/0003-066X.44.3.513.
- Halbesleben, J. R.,&Buckley, M. R. (2004). Burnout in organizational life. Journal of Management, 30, 859–879. doi:0.1016/j.jm.2004.06.004.
- Hobfoll, S. E. (2001). The influence of culture, community, and the nested self in the stress process: Advancing conservation of resources theory. Applied Psychology: An International Review, 50, 337–421. doi:10.1111/1464-0597.00062.
- Fox, S., & Spector, P. E. (2006). The many roles of control in a stressor-emotion theory of Counterproductive Work Behavior. In P. L. Perrewe & D. C. Ganster (Eds.), Research in occupational stress and well being (pp. 171–201). Greenwich, CT: JAI. doi:10.1016/S1479-3555(05)05005-5.
- Krischer, M. M., Penney, L. M., & Hunter, E. M. (2010). Can counterproductive work behaviors be productive? CWB as emotion-focused coping. Journal of Occupational Health Psychology, 15, 154–166. doi:10.1037/a0018349.
- Penney, L. M., & Spector, P. E. (2007). Emotions and counterproductive work behavior. In N. M. Ashkanasy & C. L. Cooper (Eds.) Research companion to emotion in organizations, (pp.183–196). Northampton, MA: Edward Elgar Publishing.
- Tunstall, M. M., Penney, L. M., Hunter, E. M., & Weinberger, E. (2006). A closer look at CWB: Emotions, targets, and outcomes. Poster presented at the annual meeting of the Society of Industrial and Organizational Psychology, Dallas, TX.
- https://www.nature.com/articles/d41586-020-00922-8?utm_source=pocket&utm_medium=email&utm_campaign=pockethits
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As China Select has the publishing right for TD-12 in Asia Pacific regions, James is looking for collaborators for validation studies. If you are interested in doing so, please contact James directly through the link below:
https://www.linkedin.com/in/james-morley-kirk-b244443/
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To contact Jordi Escartin, Associate Professor of Organizational Behaviour, University of Barcelona, please click the link below
https://www.linkedin.com/in/jordiescartin/
If you have enjoyed this episode, kindly share this with your friends. For comments and suggestions, please write to psychchat@omnipsi.com or tweet to @psych_chat.
If you are interested to know more about what OmniPsi Consulting offers, please click on the link www.omnipsi.com.
If you are interested in my blog, you can click on thislink www.draustintay.com
If you have enjoyed this episode, kindly share this with your friends. For comments and suggestions, please write to psychchat@omnipsi.com or tweet to @psych_chat.
If you are interested to know more about what OmniPsi Consulting offers, please click on the link www.omnipsi.com.
If you are interested in my blog, you can click on thislink www.draustintay.com
You can check out the details of Dr Clara To, our featured guest, below
Company website - http://talentlink.com.hk/
Linkedin Profile - https://www.linkedin.com/in/clarato/
If you have enjoyed this episode, kindly share this with your friends. For comments and suggestions, please write to psychchat@omnipsi.com or tweet to @psych_chat.
If you are interested to know more about what OmniPsi Consulting offers, please click on the link www.omnipsi.com.
If you are interested in my blog, you can click on thislink www.draustintay.com
If you have enjoyed this episode, kindly share this with your friends. For comments and suggestions, please write to psychchat@omnipsi.com or tweet to @psych_chat.
If you are interested to know more about what OmniPsi Consulting offers, please click on the link www.omnipsi.com.
If you are interested in my blog, you can click on thislink www.draustintay.com
You can check out the details of Dr Simon Miles featured in this episode below
Company website - https://mywritingcoach.org/
Linkedin Profile - https://www.linkedin.com/in/drsimonmiles/
If you have enjoyed this episode, kindly share this with your friends. For comments and suggestions, please write to psychchat@omnipsi.com or tweet to @psych_chat.
If you are interested to know more about what OmniPsi Consulting offers, please click on the link www.omnipsi.com.
If you are interested in my blog, you can click on thislink www.draustintay.com
Some of the references shared in this episode are as follow:
Folkman, S., & Lazarus, R. S. (1985). If it changes it must be a process: A study of emotion and coping during three stages of a college examination. Journal of Personality and Social Psychology, 48, 150–170. doi:10.1037/0022-3514.48.1.150
Hershcovis, M. S., Turner, N., Barling, J., Arnold, K. A., Dupré, K. E., Inness, M., . . .Sivanathan, N. (2007). Predicting workplace aggression: A meta-analysis. Journal of Applied Psychology, 92, 228–238.
Penney, L. M., & Spector, P. E. (2005). Job stress, incivility, and counterproductive work behavior (CWB): The moderating role of negative affectivity. Journal of Organizational Behavior, 26, 777–796.
If you have enjoyed this episode, kindly share this with your friends. For comments and suggestions, please write to psychchat@omnipsi.com or tweet to @psych_chat.
If you are interested to know more about what OmniPsi Consulting offers, please click on the link www.omnipsi.com.
If you are interested in my blog, you can click on thislink www.draustintay.com
To effectively prevent workplace bullying, organizations need to ensure that they have a clear policy against workplace bullying. It is also essential that their employees are aware that such a policy is in place. Organizations can communicate this to their employees through the use of mediums such as notices, newsletters, internal memorandums and awareness campaigns. Training is essential for those who will be involved in dealing with complaints of workplace bullying, and these will include managers and HR personnel.
When organisations discuss workplace bullying openly and have processes and procedures to reduce and tackle workplace bullying, they will create a safe work environment for their employees.
Some of the references mentioned in this episode are as follow:
https://www.reuters.com/article/us-southkorea-labour/south-koreans-using-spy-gadgets-to-fight-workplace-bullying-idUSKCN1VO13I
https://www.ladbible.com/news/news-man-cops-21000-fine-for-workplace-bullying-incident-20190829
https://www.youtube.com/watch?v=GSBNma0-ylg
There is a need for organisations to take an active role in the prevention of workplace bullying. They should not adopt a wait and see approach instead they need to re-evaluate their own policies and practices that perpetuate workplace bullying.
Individuals in the workplace can be bullied for almost anything such as physical outlook, the way they speak or sound and their sexual orientation. Creating awareness is a start to make workplace bullying an important issue to be discussed in the workplace.
Some of the references mentioned in this podcast are as follow:
Björkqvist, K., Österman, K., & Hjelt-Bäck, M. (1994). Aggression among university employees. Aggressive Behavior, 20, 173–184.
Bowling, N. A., & Beehr, T. A. (2006). Workplace harassment from the victim’s perspective: a theoretical model and meta-analysis. Journal of Applied Psychology, 91:998–1012.
Coyne, I., Seigne, E., & Randall, P. (2000). Predicting workplace victim status from personality. European Journal of Work and Organizational Psychology, 9(3),335-349.
Einarsen, S. (1999). The nature and causes of bullying at work. International Journal of Manpower, 20, 16-27.
Einarsen, S., Raknes, B.I., & Matthiesen, S.B. (1994). Bullying and harassment at work and its relationship with work environment quality: An exploratory study. The European Work and Organizational Psychologist, 4, 381–401.
Harvey, S., & Keashly, L. (2003). Predicting the risk for aggression in the workplace: risk factors, self-esteem and time at work. Social Behavior & Personality, 31:807–14.
Hoel, H., Lewis, D., & Einarsdottir, A. (2014). The ups and downs of LGBs workplace experiences: discrimination, bullying and harassment of lesbian, gay and bisexual employees in Britain. Manchester: Manchester Business School.
Lee, R., & Brotheridge, C. (2006). When prey turns predatory: workplace bullying as a predictor of counter aggression/ bullying, coping, and wellbeing. European Journal of Work and Organizational Psychology, 15:352–77.
Leymann, H. (1993). Mobbing- psychoterror am Arbeitspaltz und wie man sich dagegen wehren kann (Mobbing – psychoterror in the workplace and how one can defend oneself). Reinbeck: Rowohlt.
Leymann, H. (1996). The content and development of mobbing at work. European Journal of Work and Organizational Psychology, 5, 165–184.
Liefooghe, A.P.D., & Mackenzie-Davey, K. (2001). ‘Accounts of Workplace Bullying: The Role of the Organization,’ European Journal of Work and Organizational Psychology, 10, 375–392.
Matthiesen, S. B., & Einarsen, S. (2001). MMPI-2 configurations among victims of bullying at work. European Journal of Work and Organizational Psychology, 10:467–84.
Samnani, A., & Singh, P. (2014). Performance-enhancing compensation practices and employee productivity : The role of workplace bullying. Human Resource Management Review, 24, 5-16.
Seligman, M. E. P. (1972). "Learned helplessness". Annual Review of Medicine. 23 (1): 407–412.
Zapf, D., & Gross, C. (2001). Conflict escalation and coping with workplace bullying: a replication and extension. European Journal of Work & Organizational Psychology, 10:497–522.
Case Laws
Majrowski v Guy’s and St Thomas’s NHS Trust [2006], UKHL, 34
Harvest Press Ltd v McCaffrey [1999] IRLR 778
Bickerstaff v Butcher NIIT/92/14
In this episode, I will share with you the reasons why I want to talk about workplace bullying and what are the different definitions of workplace bullying.
I will also touch briefly on legislation and the concept of intent as a way to determine workplace bullying. For more information on workplace bullying research, please visit https://www.iawbh.org/
Please find below the references for the research mentioned in the podcast.
Balducci, C., Alfano, V., & Fraccaroli, F. (2009). Relationships between mobbing at work and MMPI-2 personality profile, posttraumatic stress symptoms and suicidal ideation and behaviour. Violence and Victims, 24(1), 52-67.
Chappell, D., & Di Martino, V. (2006). Violence at Work (3rd Edn). International Labour Organisation, Geneva.
https://www.ilo.org/wcmsp5/groups/public/---dgreports/---dcomm/---publ/documents/publication/wcms_publ_9221108406_en.pdf
https://www.workplacebullying.org/individuals/problem/definition/
Dahl, J., & Wilson, K. (2004). Acceptance and commitment therapy and the treatment of persons at risk for long-term disability resulting from stress and pain symptoms: A preliminary randomised trial. Behavior Therapy, 35(4), 785-801.
Einarsen, S., Hoel, H., Zapf, D., & Cooper, C. L. (2003). The concept of bullying at work: The European tradition. In S. Einarsen, H. Hoel, D. Zapf & C. L. Cooper (Eds.), Bullying and emotional abuse in the workplace: International perspectives in research and practice. New York, NY: Taylor & Francis.
Einarsen, S., Hoel, H., Zapf, D., & Cooper, C. L. (2003). Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice. London: Taylor & Francis, 3–30.
Hoel, H., Rayner, C., & Cooper, C. L. (1999). Workplace bullying. International Review of Industrial and Organizational Psychology 14: 195–230.
Einarsen, S., Hoel, H., Zapf, D., & Cooper, C.L. (2011). ‘The concept of bullying and harassment at work: The European tradition’, in S. Einarsen, H, Hoel, D. Zapf and C.L. Cooper (eds), Bullying and Harassment in the Workplace: Developments in Theory Research and Practice. London: CRC Press.
Harrington, S., Rayner, C., & Warren, S. (2012). Too hot to handle -Trust and human resource practitioners implementation of anti-bullying policy. Human Resource Management Journal, 22(4), 392-408.
Harvey, S., & Keashly, L. (2003). Predicting the risk for aggression in the workplace: Risk factors, self-esteem and time at work. Social Behavior and Personality, 31, 807–814.Mitchell, R. J., & Bates, P. (2011). Measuring Health-Related Productivity Loss. Population Health Management, 14(2), 93-98.
Hershcovis, S. M. (2010). ‘Incivility, social undermining, bullying…oh my!: A call to reconcile constructs within workplace aggression research’, Journal of Occupational behaviour, 32, 499-519.
Hogh, A., Mikkelsen, E.G., & Hansen, A.M. (2011). Individual consequences of workplace bullying/mobbing. In S. Einarsen, H. Hoel, D. Zapf & C.L. Cooper (Eds.), Bullying and harassment in the workplace. Developments in theory, research, and practice (pp. 107-128). Boca Raton, FL: CRC Press.
Kivimäki, K., Elovainio, M., & Vathera, J. (2000). Workplace bullying and sickness absence in hospital staff. Occupational and Environmental Medicine, 57,656-660.
Lewis, D. (2004). Bullying at work: The impact of shame among university and college lecturers. British Journal of Guidance & Counselling, 32, 281–299.
Mowrer, O. H., & Viek, P. (1948). An experimental analogue of fear from a sense of helplessness. Journal of Abnormal and Social Psychology, 43, 193–200.
Ortega, A., Christensen, K. B., Hogh, A., Rugulies, R., & Borg, V. (2011). One year prospective study on the effect of workplace bullying on long-term sickness absence. Journal of Nursing Management, 19:752–759.
This episode touches on what goal setting is and what are the tools you can use to help you set your goals.
In the first part of the episode, a definition of what goal setting was introduced and also an introduction of the five basic principles of goal- setting as proposed by Edwin Locke and Gary Latham. https://www.amazon.com/Theory-Goal-Setting-Task-Performance/dp/0139131388
In the second and third parts of the podcast, the two models introduced are
GROW - Goals, Reality, Options/Opportunities and Will/Way Forward
SMART - Specific, Measurable, Achievable, Relevant and Time-based
In the fourth, I share three pitfalls based on my experience working with individuals. The information shared under the 1st pitfall derived from the principles used in the Acceptance and Commitment Therapy (ACT for short). To learn more about ACT, I would recommend the following books
1) The Happiness Trap - Russ Harris
2) The Essential Guide to the ACT Matrix - Kevin Polk and Benjamin Schoendorff
3) The Mindful and Effective Employee - Paul Flaxman, Frank Bond and Fredrik Livheim
