Personalization Outbreak: Recent Episodes

Glenn Llopis

A podcast about the collapse of traditional corporate standards in today’s more personalized world. Leadership strategist, author, contributor to Forbes and founder of the Leadership in the Age of Personalization Movement, Glenn Llopis interviews executives across multiple sectors to find out how the balance between standardization and personalization can exist.

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“Leadership isn’t about control anymore — it’s about connection.”

What if everything you thought about leadership was based on outdated assumptions?

In this special episode from the 2025 HAOP Forum Series – part of our Design-Thinking Program for Health System, Clinical, and Nursing Leaders – I’m joined by Dana Greenberg and Scott Taylor of Babson College to rethink what leadership must look like in today’s complex world.

Together, they break down:

• Why leadership must shift from individualism to relational models
• How entrepreneurial mindsets unlock innovation in healthcare and beyond
• Why identity, empathy, and care are performance drivers—not distractions
• What’s keeping people in the wrong roles—and how to fix it
• Why younger generations will leave if institutions don’t evolve

This isn’t theory—it’s a roadmap for how leaders must show up today.


📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalizati...


HAOP2025 #DesignThinking #HealthcareLeadership #PersonalizationOutbreak #EntrepreneurialLeadership #RelationalLeadership #FutureOfWork


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"Purpose isn’t soft. It’s your most powerful energy source."

In this eye-opening episode of the special HAOP Podcast Series, strategist and CEO Rob Craven explains why purpose is no longer a spiritual concept—it’s a strategic advantage.

From scaling companies to transforming leadership culture, Rob shares how tapping into personal purpose can unlock exponential energy, innovation, and growth.

This episode challenges outdated models of leadership and exposes what’s keeping organizations stuck in “Capitalism 2.0.”

Key insights include:
• Why your toughest life experiences often reveal your true purpose
• How unconscious leaders drain energy from their teams
• Why personalization—not standardization—is the key to future success
• What it really takes to scale impact and build movements, not just companies


📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalizati...


LeadershipWithPurpose #Capitalism3 #PurposeDrivenLeadership #RobCraven #GlennLlopis #PersonalizationOutbreak #Reinvention


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"Everyone is in the healthcare business now — whether they realize it or not."

In this compelling episode of the Personalization Outbreak podcast, Honor Technology CEO Seth Sternberg reveals why caregiving is one of the most urgent — and overlooked — challenges facing the healthcare system and the workforce.

With 1 in 5 employees silently caring for aging parents, companies are losing productivity, trust, and talent without even realizing it.

And yet, most leaders don’t see caregiving as a business issue — until it’s too late.

Here’s what Seth breaks down:

• Why 95% of older adults live at home — and why healthcare must follow them there
• How AI is unlocking scalable, human-centered care
• What employers can do right now to support working caregivers
• Why home care is the future — and the workplace must adapt


📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalizati...


FutureOfHealthcare #CaregivingCrisis #EmployerWellbeing #LeadershipInHealthcare #SethSternberg #GlennLlopis #HonorTechnology #PersonalizationOutbreak #AgeInPlace #AIInHealthcare


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What’s really behind the burnout crisis in nursing leadership?

In this powerful new episode of the Personalization Outbreak Podcast, part of our special 2025 Healthcare in the Age of Personalization (HAOP) Forum Series, Glenn Llopis sits down with Lori Gunther (CEO, Sunova Associates) and Nancy Travis (Executive Nurse Consultant) for an honest conversation about:

✅ Why 24/7 accountability is breaking nurse leaders
✅ The silent toll of "monkey in the middle" leadership
✅ How systemic change and personalized leadership must go hand in hand
✅ What C-suite leaders can learn from nurses—and why they must listen now

📺 Watch now and be part of the movement to redefine what leadership means in healthcare.


📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalizati...


HALP2025 #PersonalizationOutbreak #NursingLeadership #HealthcareLeadership #BurnoutCrisis #ReinventLeadership #WomenInHealthcare #PatientCare #NurseAdvocacy #GlennLlopis #LoriGunther #NancyTravis #SunovaAssociates


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“Hard things are worth doing.”

In this powerful episode of the Special 2025 Healthcare in the Age of Personalization Series, pediatric neurosurgeon Dr. Amanda Saratsis shares why purpose, grit, and leadership are essential
to reclaiming dignity in healthcare — especially for our most vulnerable patients.

Here’s what Dr. Saratsis reveals:

• Why surgical precision and musical discipline go hand-in-hand
• How physician burnout is tied to standardized systems that dehumanize care
• Why pediatric cancer is rising — and what needs to change fast
• How technology and personalization are reshaping trust at the bedside

It’s an urgent call for healthcare leaders to lead with empathy, act faster, and never forget who they’re here to serve.


📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalizati...


HealthcareLeadership #PediatricNeurosurgery #PatientExperience #DrAmandaSaratsis #GlennLlopis #PersonalizationOutbreak #ReclaimDignity #FutureOfMedicine #CancerCare #TrustInHealthcare


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"We're past the point of bandaid solutions. The entire model is imploding from within."

In this powerful episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, physician and healthcare executive Sumita Yadav reveals why the healthcare system is at a breaking point and what true transformation requires.

From the emotional toll on clinicians to the financial crisis facing 75% of American hospitals, this conversation goes beyond symptoms to address the root causes of healthcare's challenges:

• Why the most educated and caring professionals are leaving the field • How administrative burdens are stealing time from patient care
• Why trust has eroded between patients, providers, and systems
• What real leadership (not just management) must do to create change

This isn't just another healthcare discussion—it's a call to reimagine the entire system before it's too late.


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"We have to stop being more tribal and start being more human. Historical standards for patient-centered care need to be reevaluated because everything is moving us toward a personalized experience."

In this thought-provoking episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, physician executive Dr. Greg Brannon challenges healthcare's rigid frameworks and advocates for a return to individuality and personal liberty.

With over 30 years of experience, Dr. Brannon offers a compelling perspective on:

• Why standardization often limits innovation and true patient-centered care
• How Leadership in the Age of Personalization (LAOP) builds upon DEI principles
• The importance of questioning established systems and protocols
• Why healthcare professionals must have the courage to challenge the status quo


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What happens when Gen Z enters healthcare with purpose in their hearts, and systems to transform?

As part of the 2025 HAOP podcast series, this special episode of our Design-Thinking Program for Health System, Clinical and Nursing Leaders features four rising stars from Cornell’s Sloan MHA Program in an honest conversation with Glenn Llopis.

🎙️ Featuring:

• Deevena Annavarjjula – Manager of Value-Based Care, Boston Medical Center
• Lesly Leon – Incoming Admin Fellow, Kaiser Permanente NorCal
• Natalie Spotfer – Associate Consultant, Ardis Healthcare
• Keshaav Krishnaa Pothapur – Incoming Admin Fellow, Boston Medical Center

Together, they explore:

• Why Gen Z is prioritizing meaning over prestige
• What career stability really looks like today
• How healthcare must evolve to retain passionate talent
• The power of mentorship in a fast-changing system

📺 This is more than a conversation.
It’s a bold glimpse into the future of healthcare leadership


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"We all went into nursing because at the core of what we do is service, caring and compassion. As a leader, we cannot forget that."

In this inspiring episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, Dr. Ralene Brooks, Dean of the College of Nursing at the University of Phoenix, shares her vision for transforming nursing leadership through personalization and purpose.

• How to truly understand and empower each team member's unique strengths
• Creating psychological safety where nurses feel heard and valued
• Breaking down silos through interprofessional journey mapping
• Building cultures where compassion extends from patients to colleagues


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"There's no occupation where a person can walk into your space and within seconds share their most personal and intimate issues with you. That's a sacred bond we need to preserve."

In this compelling episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, physician executive Dr. Scott Wolf shares how healthcare can reclaim its human-centered mission despite today's overwhelming challenges.

With over 30 years of leadership experience, Dr. Wolf offers practical wisdom on:

• How to restore dignity in healthcare for both patients and providers
• Why technology should enhance—not replace—the human connection
• How leaders can remove barriers that prevent clinicians from practicing at the top of their license
• The courage needed to move from "admiring the problem" to creating real change

This conversation isn't just about healthcare's challenges—it's about the bold leadership required to put humanity back at the center of care.


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"We have a sick care system, not a healthcare system. The economic driver is to keep people as sick as possible for as long as possible so they keep coming back."

In this eye-opening episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, economist and nursing professor Dr. Olga Yakusheva exposes the truth about nursing's economic value and why our healthcare system continues to undervalue its most trusted profession.

Drawing from both personal experience and rigorous research, Dr. Yakusheva reveals:

• Why the nursing shortage isn't about too few nurses—it's about too few jobs nurses want to take
• How the healthcare system financially rewards volume over quality (by a staggering 99:1 ratio)
• Why nurses—5 million strong—must unify their collective voice for systemic change
• How the Nursing Human Capital Value Model redefines nursing's worth and could transform healthcare economics

This isn't just a conversation about nursing—it's about reimagining an entire economic model that currently rewards illness over wellness.


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What if we stopped measuring time by minutes, and started measuring it by meaning?

In this special episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, Kathy Azeez Narain, Chief Digital & Customer Innovation Officer at Hoag | ex-Amex, challenges the way we define patient connection in an increasingly tech-driven system.

“It’s not about how long the doctor spends with you. It’s about whether you felt seen, heard, and valued.”

This conversation explores how technology can restore rather than replace humanity in healthcare and why leaders must rethink the systems and silos that keep them stuck.

DesignThinking #HealthcareInnovation #HumanCenteredCare #DigitalTransformation #KathyAzeezNarain #LeadershipInHealthcare #GlennLlopis #HAOP


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This conversation with Dr. Cole Edmonson and Dr. Nancy Mannion from the Nurses on Boards Coalition (NOBC) explores why nurses are not only vital to patient care — they’re also powerful leaders in governance, strategy, and innovation.

Learn how nursing expertise translates into boardroom value, how NOBC has helped place over 11,000 nurses on boards, and why now is the time for organizations across industries to tap into this essential leadership resource.

🎯 What you'll take away:

Why nurses offer a unique and essential perspective in leadership

The alignment between the nursing process and effective governance

The role of NOBC in preparing nurses for board service

How nurse leaders strengthen communities through service

📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalization.com/design-thinking

NursesOnBoards #NursingLeadership #HealthcareGovernance #GlennLlopis #NOBC #WorkforceBelonging #DesignThinkingHealthcare


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Scott Kashman, President of Ascension St. Vincent’s Riverside Hospital, shares how empathy, humility, and intentionality have shaped his leadership journey and the cultures he builds.

Through personal stories — from early career turning points to real-world practices like executive shadowing and employee feedback loops — Scott reveals what it truly means to restore humanity in healthcare and how leaders can build trust that lasts.

💡 Key themes:

Leading with purpose through small, consistent actions

Embedding empathy across departments, shifts, and teams

How feedback fuels better strategy and culture

Restoring connection between patients, providers, and leadership

📍This conversation is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders.

🔗 Learn more:
https://healthcare.ageofpersonalization.com/design-thinking

EmpathyInLeadership #ScottKashman #HealthcareCulture #WorkforceBelonging #DesignThinkingHealthcare #GlennLlopis #HumanizingHealthcare


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The Future Demands Personalization—Are You Ready?
In this episode of the Personalization Outbreak Podcast, I sit down with Ben Lytle—serial entrepreneur, healthcare policy expert, and futurist—to explore how personalization, wisdom, and human potential will shape the future of work, leadership, and healthcare.

Key Takeaways:

✅ The Industrial Revolution mindset is fading—individualization is the new standard.
✅ Creativity, relationships, and problem-solving are irreplaceable human skills in the age of automation.
✅ Organizations must shift from standardization to democratization to remain competitive.
✅ We already have 80-90% of the knowledge we need to become wiser—we just need to apply it.
✅ The future of healthcare isn’t about scaling old models—it’s about personalized, AI-driven care that empowers both providers and patients.

🎧 Tune in now to learn how to unlock your potential, make wiser decisions, and lead in an era of rapid change.


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Kicking off Season 6 of the Personalization Outbreak Podcast with an insightful conversation featuring Dr. Rebecca Homkes—high-growth strategy specialist, author of Survive, Reset, Thrive, and business school faculty.

In this episode, we dive into:

✅ Why uncertainty is the ultimate growth opportunity.
✅ How to shift from risk management to value creation.
✅ Building a growth mindset to turn challenges into breakthroughs.

Start the season strong by learning how to thrive in volatile times. Rebecca’s insights will transform the way you approach strategy!

Tune in now and let us know your takeaways!


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“It’s mathematically impossible to grow without including Latinos.” – Ana Valdez, President & CEO of the Latino Donor Collaborative

In this must-listen episode of the Personalization Outbreak Podcast, Glenn Llopis sits down with Ana Valdez to confront the untapped potential of the Latino community in the U.S. economy. 🇺🇸
Discover how Latino youth, who make up 25% of all young people in the U.S., are driving cultural and economic shifts. From political strategy to brand dominance, Ana explains how outdated stereotypes are costing organizations real growth.

Key Topics:
🔹 The shift from brand-driven to individual-driven identities
🔹 Why 78% of new U.S. workforce growth will be Latino
🔹 Lessons from Modelo’s rise to the #1 beer in the U.S.

“If you don't know the numbers, how can you make decisions that actually drive growth?” – Ana Valdez

Don’t miss this powerful conversation on what it takes to lead in the Age of Personalization. It’s time to see the Latino community as the engine of economic growth, not a "niche market."


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Facing Constraints? Turn Them Into Opportunities!

In a world of limited resources, true growth comes from resourcefulness.

In this powerful episode of the Personalization Outbreak Podcast, Glenn Llopis and Nik Modi (Managing Director at RBC Capital Markets) discuss how to thrive during challenging times by tapping into what's right in front of you.

👉 "A lot of my information comes from people in the industry. Individually, they don't have all the answers. But together, an entirely new formula emerges." – Nik Modi

💥 Key Takeaways:
🔹 Stop chasing "more" resources – maximize the ones you already have.
🔹 Leverage collective knowledge – your network is a hidden goldmine.
🔹 Resourcefulness is the real superpower – how creative are you with constraints?

If you're ready to shift your mindset and tap into the "magic sauce" of collective insight, this episode is for you.

📘 Grab the book: https://www.amazon.com/Make-Reinvention-Your-Superpower-Quicksand-ebook/dp/B0DGQST27Y/ref=sr_1_3?dib=eyJ2IjoiMSJ9.sS48eQVEV6KvMdjwAYfVl7ShEP-5AdFMoJmnxiS04_ZdUC-ktWFm-5SoMB2fWqGQX4dAmapcLP8lyvxhjqMZIA.RbHXJ353GnkJ-QizsmRrL1tbFhvpG9f72Ki0Cw8raVE&dib_tag=se&qid=1726587003&refinements=p_27%3AGlenn+Llopis&s=digital-text&sr=1-3&text=Glenn+Llopis


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"The discomfort is knowing what you want, knowing what your superpower is, knowing how you have to transform, and then having the courage to go in that direction." – Arthur Valdez

🎙️ In this episode of the Personalization Outbreak Podcast, Arthur Valdez shares his journey of self-discovery, embracing discomfort, and using courage to turn challenges into growth opportunities.

📚 This special series is inspired by Glenn Llopis' new book, Make Reinvention Your Superpower, which guides you to escape career quicksand and take control of your future.

💡 Ready to uncover your superpower? Learn More: https://www.reinventionsuperpower.com/


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Are you stuck in career quicksand? It’s time to take control and make reinvention your superpower.

Join Glenn Llopis and special guest Nancy Hubbard, Principal Consultant at Humann Advisors, as they dive deep into the challenges of self-directed reinvention, breaking through corporate norms, and building careers aligned with your personal brand. 🎙️

💡 Key Highlights:

✅ Why employers stifle creativity and how to break free
✅ The importance of resilience and aligning with your personal brand
✅ Practical strategies to embrace discomfort and fuel growth

🎧 Listen now to discover how to escape career quicksand and thrive in today’s ever-changing world!


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Special Series – Reinvention Superpower

Kickstart Your Reinvention Journey with Our Special Podcast Series! In this exclusive series inspired by Glenn Llopis' book, Make Reinvention Your Superpower, we dive into the essential tools and mindset shifts needed to stay relevant in a world that’s constantly evolving. 💼✨

Join Glenn and Dr. Robert Johnson, President of Western New England University, as they unpack how to cultivate a revolutionary mindset—and why 65% of future jobs don’t even exist today! Discover strategies to adapt, take bold steps, and prepare for what’s next.

Buy Make Reinvention Your Superpower Now: https://www.reinventionsuperpower.com/

Don’t miss this powerful conversation. Begin your reinvention journey now, and start building a future-proof career!


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Did you know that 57% of employees globally aren't satisfied with their jobs, and 59% report feeling stressed most of the time? According to Indeed’s Global Work Wellbeing Survey with the University of Oxford, factors like belonging and inclusion are actually more influential to work wellbeing than compensation or flexibility.

In our latest episode of the Personalization Outbreak Podcast, Glenn Llopis dives into these insights with Kyle MK, Indeed’s Work Wellbeing Advisor, and explores how healthcare organizations can reduce turnover and burnout with targeted strategies, like transparency in hiring and emotional intelligence training.

Want to dig deeper? Join us for the Workforce Belonging & Retention Training Program on February 25, where we’ll tackle actionable ways to foster a work culture that supports both employee wellbeing and business success: https://healthcare.ageofpersonalization.com/2025-training


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In a globalized world, navigating cultural differences can make or break business relationships. In this episode of the Personalization Outbreak Podcast, Pamela Eyring, President of the Protocol School of Washington, reveals how mastering international protocols and business etiquette can enhance trust and create opportunities.

Pamela shares stories from her four decades of experience on how attention to cultural details helps leaders and organizations thrive in today's complex, diverse world. Learn how you can elevate your business relationships by focusing on the power of protocol and respect.

As a bonus, we’re providing two valuable resources to deepen your understanding:

Everything Speaks Tip Sheet: Practical tips from Pamela Eyring on how to present yourself with professionalism and respect in every interaction. Download here: https://www.glennllopis.com/documents...

PSOW 2025 Training Calendar: Stay ahead with the 2025 training schedule from the Protocol School of Washington, detailing upcoming opportunities to enhance your skills in international protocol, business etiquette, and communication. Download here: https://www.glennllopis.com/documents...

🎥 Tune in to uncover these powerful insights now!


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In today's fast-paced, noisy world, how do leaders truly stand out? In this episode of the Personalization Outbreak Podcast, we sit down with William Vanderbloemen, CEO of Vanderbloemen Search Group and author of Be the Unicorn, to explore the 12 data-driven habits that set the best leaders apart.

William shares insights on why standing out in a workforce that spans multiple generations (including "Gen AI") is more critical than ever—and how leaders can cultivate habits that not only boost their own distinction but also drive team success and organizational impact.

Tune in to discover how to be memorable and thrive in today’s crowded world.


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Discover how proximity is transforming the way businesses create value in real time! In this insightful episode, we sit down with Rob Wolcott, author of Proximity, to explore how digital technologies are moving us towards a future where products, services, and experiences are tailored to your exact needs—right when you need them.

Rob shares fascinating stories from industries already benefiting from proximity and offers a vision for the future of leadership, business strategy, and innovation in this fast-evolving space.

Get ready for a deep dive into the proximity revolution and how it’s reshaping the way we work, live, and lead!


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What makes Gen Z the most connected yet the loneliest generation?

Join us as Andrew Roth, founder and CEO of DCDX, unpacks the paradox at the heart of Gen Z in this thought-provoking episode. Andrew reveals why Gen Z is the most visible and talked-about generation, yet still deeply misunderstood.

We explore how social media creates a constant mirror, forcing Gen Z to define themselves before truly knowing who they are. Learn how this generation navigates a world of hyper-connectivity while feeling more isolated than ever.


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In this latest episode of the Personalization Outbreak Podcast, we talk with Jenny Podewils, co-CEO of Leapsome, about why nearly half of employees today are considering leaving their jobs due to a lack of growth opportunities.

Jenny shares valuable insights on how companies can move beyond traditional career paths and start offering personalized growth opportunities. We explore why personalized learning and role crafting are crucial for employee retention and how leaders can foster environments that support continuous development.

Ready to rethink how you approach employee growth and retention? Watch now and start transforming your team's potential!


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In this latest episode, we sit down with the brilliant Alex Edmans, renowned economist and professor at the London School of Business, to explore how misinformation shapes our views and decisions.

Alex shares thought-provoking insights from his book May Contain Lies, diving into why we cling to certain beliefs and how our biases prevent us from learning. We also discuss how challenging our thinking is key to staying informed and making better decisions.

Ready to break free from the comfort of misinformation and start thinking critically?


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In this latest episode, we talk with the amazing Nelly Wartoft, founder of Tiger Hall, about breaking free from conventional career paths and discovering limitless possibilities.

Nelly shares her personal journey, from growing up in Sweden to becoming a global leader, and offers powerful insights on redefining success, overcoming self-doubt, and taking control of your life by embracing accountability.

Are you ready to find freedom in your career and life? Watch now and let Nelly's journey inspire you!


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Excited to bring you a powerful new episode featuring Joe Davis, author of The Generous Leader and senior partner at Boston Consulting Group.

Joe dives deep into how leaders can navigate today’s workforce dilemma by leading with generosity, empathy, and authenticity. Learn how small acts of generosity can transform your workplace culture and unleash the potential of your team.

Don’t miss this insightful conversation on turning challenges into growth opportunities in the age of personalization!


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After a brief pause, we're continuing with Season 5, and our latest episode features an insightful conversation with Patrick Esposito, president of Acme General Corp and author of The Structure of Success. 🌟

Patrick dives deep into resilience and the 8 core factors that determine whether a business will thrive or fail. Discover why focusing on internal structures is key to long-term success and how thoughtful planning and personalized strategies are transforming leadership today. 🏆

Join us as we pick up right where we left off—building the foundation for future growth! 🚀


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In this episode, we sit down with the incredible Tom Lewis, an award-winning entrepreneur and philanthropist.

Tom shares his inspiring journey from overcoming career setbacks and personal adversities to achieving unparalleled success and fulfillment.

Tom's book, Solid Ground, is a must-read for anyone looking to build a life of success and fulfillment. 📚✨

Tune in now to gain timeless wisdom and practical advice to build your roadmap to success.


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Dive into our latest episode where Dr. Greg Brannon, Founder, Medical Director at Optimal Bio, PLLC, explores the transformative impact of personalized health solutions in the workplace.

Learn how innovations like bioidentical hormone replacement therapy (BHRT) are not just enhancing individual health but are crucial for building healthier, more productive workplace environments.

Discover why modern workplaces must prioritize personalized healthcare approaches and the profound effects these can have on both employee well-being and overall business performance.


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Join us as Derin McMains, a seasoned expert in mental performance, delves into the core principles that drive peak performance in both personal and professional life. Discover the transformative power of setting clear goals, embracing discomfort, and redefining what balance means to you.

🧠 In this episode, Derin shares invaluable insights on:

• Setting challenging yet achievable goals.
• The myth of work-life balance and the pursuit of work-life presence.
• Why discomfort is your ally in achieving personal growth and innovation.


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In this enlightening conversation, Dean Carter, Chief Purpose Officer, shares his insights on how periods of uncertainty are not just challenges but opportunities to redefine our purpose both personally and professionally.

🚩 In this episode, you'll explore:

• The transformative shift from materialism to meaningful engagements during the COVID-19 pandemic
• The significant role of purpose in rejuvenating the workplace
• Effective strategies for building a life and career filled with purposeful connections and achievements

Tune in now to understand why embracing your purpose isn't just beneficial—it's crucial.


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In this empowering session of the Personalization Outbreak Podcast, Jim VandeHei, co-founder and CEO of Axios, dives deep into the challenges and transformations facing today’s workforce. From embracing change to pioneering media innovation, Jim shares invaluable insights that inspire us to take control and navigate uncertainty with confidence.

📢 Highlights from this episode:

• Navigating Change: Learn how to adapt swiftly to the dynamic shifts in industries and workplaces.
• Proactive Leadership: Jim discusses the importance of proactive behaviors in overcoming workplace anxiety and leveraging personal control.
• Efficient Learning: Why staying informed through efficient sources like Axios can make a difference in your daily productivity and understanding.

Whether you’re climbing the corporate ladder or leading a startup, Jim’s experiences and strategies are a must-hear!


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Dive into our latest episode where Todd Hollow, Founder and CO-CEO, Pathwise Leadership, and I discuss how understanding your mind can transform leadership.

Todd brings decades of experience and a refreshing perspective on how we can better connect with ourselves and others.

Whether you're a professional aiming to enhance your leadership skills or simply curious about the psychological underpinnings of human interactions, this episode is for you!

Learn how to navigate the complexities of your mind and lead with empathy and insight.


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Are you navigating through your career feeling like every step could be sinking you deeper into quicksand? It's a journey many of us face, trying to balance who we are with what our jobs demand. But guess what? There's a way out.

Introducing my latest podcast episode: "Escaping Career Quicksand: Personalizing Your Path to Success." This episode is close to my heart as I dive into the personal and professional challenges of staying true to oneself in the corporate world.

Subscribe and hit the bell to get notified about our latest episodes filled with more insights on leadership, diversity, and making a real impact.


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In this episode of Personalization Outbreak, Glenn Llopis sits down with Andrea Ferrara, Chief Human Resources Officer at PepsiCo Beverages North America, to discuss the transformative impact of the pandemic on leadership and workplace dynamics.

They explore the importance of empowering employees, redefining leadership roles, and the specific steps PepsiCo has taken towards personalization and inclusion in the workplace. This conversation sheds light on the critical need for adapting to new expectations and creating a culture where every voice is heard and valued.


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Welcome to a very special episode of our podcast, where I, Glenn Llopis, take you on a solo journey through the nuances of psychological safety and the power of authenticity in the workplace. This episode stands out as I share personal insights, learnings, and experiences, aiming to illuminate the path toward a work culture that not only embraces but celebrates the individuality of each member.

As part of our exploration, I introduce the "Unleashing Individuality Assessment," a unique tool designed to help you understand how you might be suppressing your individuality or that of others. This assessment offers more than just insights; it provides actionable strategies for fostering an inclusive environment where everyone can thrive.

🔗 Take the Unleashing Individuality Assessment here: https://www.glennllopis.com/assessments/unleashing-individuality-assessment/


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In this insightful episode of the Personalization Outbreak Podcast, host Glenn Llopis is joined by leadership experts Doug Lenox and Chuck Wado to explore the transformative power of recognizing and nurturing the potential within ourselves and others. Discover the shared philosophy of helping individuals unlock their full potential, not just in their careers but in all aspects of life.

🔹 What You'll Learn:

The importance of fostering self-awareness and understanding one's values.
Strategies for personal growth and effective leadership.
The impact of guiding others to realize and maximize their potential.

🔹 Connect with Our Guests:

Doug Lenox: https://www.linkedin.com/in/douglennick/
Chuck Wado: https://www.linkedin.com/in/chuck-wachendorfer/


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🌟 Welcome to Season 5 of the Personalization Outbreak Podcast! 🌟

In our season opener, we're thrilled to welcome Harvey Deutschendorf, an esteemed emotional intelligence expert, for a deep dive into the power of emotional intelligence in navigating life's moral dilemmas and embracing change with resilience.

*Episode Highlights:*- Harvey Deutschendorf sheds light on our inherent sense of right and wrong, and the role of emotional intelligence in recognizing and acting upon it.
- Discover the importance of self-awareness in overcoming self-deception and fostering genuine personal growth.
- Learn how emotional intelligence can be your guide through the challenges of change, offering strategies for resilience and proactive action.

Harvey emphasizes, "There's going to be setbacks... but just do it and don't wait." This episode is a treasure trove for anyone looking to leverage emotional intelligence to enhance their personal and professional lives.

🎧 Listen, learn, and let's grow together. Join us on this journey into the heart of emotional intelligence and transform how you navigate the complexities of life and leadership.

EmotionalIntelligence #Leadership #PersonalGrowth #HarveyDeutschendorf #PersonalizationOutbreak


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Welcome to the final Spanish episode of our HHM Special Series. Today we're joined by Eric Santiago, President of the Puerto Rico Manufacturers Association. In this insightful discussion, we delve into Puerto Rico’s economic journey, from the growth period of the 1950s to the present day challenges, and look at what the future holds.

We explore issues like energy, human capital, management, and the role of transparency in leadership. Don’t miss out on this engaging conversation!


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Welcome to the third episode of our Hispanic Heritage Month special, where we sit down with Gloria Amador, President & CEO; Organizational Executive Coach at Salud Integral en la Montaña, Inc. Broadcasting from Puerto Rico, Gloria shares her unique insights into the healthcare sector and how she consistently uncovers unseen opportunities for growth and innovation.

In this in-depth conversation, Gloria discusses her journey in the healthcare industry, the challenges she has overcome, and the strategies she uses to stay ahead. From her early beginnings to her current role as a leader and mentor, Gloria's story is one of resilience, determination, and a relentless pursuit of excellence.


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Welcome to the 2023 Hispanic Heritage Month Podcast Special Series! In this engaging Spanish episode, we sit down with Eduardo Criado, the dynamic CEO & President of Puerto Rico & Caribbean Operations at AON Puerto Rico.

Eduardo will delve into his unique consultative mindset that has been a driving force behind his successful leadership. He'll also share his insightful vision for the future of Puerto Rico, painting a picture of potential growth and prosperity.

This conversation is not just about business strategies; it's about understanding the pulse of Puerto Rico and the Latinx community. It's about celebrating heritage, embracing challenges and transforming them into opportunities.


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Welcome to Personalization Outbreak podcast. In this special Hispanic Heritage Month episode, conducted entirely in Spanish, we have a distinguished guest, Zoimé Álvarez Rubio.

As the President and CEO of the Asociación de Bancos de Puerto Rico, Zoimé brings valuable insights into authenticity and individual expression in the era of personalization.

Stay tuned as we delve into engaging discussions about leadership, change, and innovation.


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Prepare to embark on a captivating exploration into the world of resilience and personal transformation. In this illuminating podcast episode, our spotlight shines on Ben Ahrens, a remarkable individual who has triumphed over adversity and emerged as a beacon of hope and inspiration.

Ben Ahrens, a passionate advocate for health and well-being, will take us on a profound journey through the intricacies of the human body and mind. As a survivor of chronic illness and a true testament to the power of resilience, Ben will share his invaluable insights on healing, thriving, and unleashing one's full potential.


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Join us for a profound exploration into the intricate world of empathy with Erika Bocknek. In this enlightening segment, we delve deep into the concept of empathy and its scientific underpinnings.

Discover the power of empathy as Erika Bocknek breaks down the scientific definition and its significance in our daily lives. Gain a profound understanding of how empathy humanizes our interactions and enhances relationships. 


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Embark on an insightful exploration of Daniel's podcast, where Advocate Health's Executive Center takes the spotlight. Delve into the strategic reimagining of healthcare leadership, guided by innovative mindset shifts and a dedication to patient-centered excellence. Witness the evolution of healthcare roles for a purpose-driven, patient-focused tomorrow.


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In this captivating episode, join us as we delve into the dynamic world of AI-driven resilience and innovation with renowned digital visionary, Kate O'Neill. As a trailblazer in the realm of digital transformation, Kate sheds light on how businesses can harness the power of AI to not only survive but thrive in an ever-evolving landscape.

Join us for an enlightening discussion that holds the key to unlocking a future where AI-powered resilience and innovation reign supreme. Whether you're a business leader, entrepreneur, or curious mind, this episode provides actionable insights and inspiration to propel you towards a more resilient and prosperous future.


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In this engaging podcast episode, we explore the evolving landscape of marketing personalization with David Skinner, Chief Strategy Officer at Acxiom.

Discover the latest trends, challenges, and opportunities in data-driven strategies. Learn how to create customer-centric experiences while respecting privacy boundaries. Tune in now for expert insights! 🚀

#MarketingPodcast #Personalization #DataDrivenMarketing #CustomerExperience 


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🎓 Discover the power of inclusive education and empathic leadership with Dr. Paul LeBlanc, President of Southern New Hampshire University. Learn how AI is shaping the future of higher education and the workforce. Let's create a world where everyone thrives! 


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In this episode, we delve into the life and career of Scott Boorey, a renowned figure in the realm of music artist management. Scott, with his unrivaled expertise, has been instrumental in crafting powerful, distinctive images for celebrities worldwide, enabling them to carve their own niche in the music industry.

We discuss the various challenges he encountered on his path to success and how he overcame them, providing invaluable insights for anyone looking to create an iconic personal brand.

(Personalization Outbreak Podcast - 2023 Season - Episode 86)


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PersonalBrandMastery #ScottBoorey #BrandManagement #IconicPersonalBrand #PersonalBrandingExpert #IndustryInfluencer #BrandStrategy #BrandIdentity #CelebrityBranding #EntrepreneurialSuccess #BrandImage #StandOutFromTheCrowd #BrandBuildingTips #PowerfulBrand #PersonalBrandJourney #PersonalizationOutbreakPodcast #PersonalBrandManagement #BrandMastery #BehindTheMusic #InspiringJourney #IndustryLeader #BrandingSecrets #SuccessStory #Entrepreneurship #CelebrityBranding #BusinessBranding


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Join us for an empowering conversation with Mark DeBellis, Division President of Financial Services Division/Corporate VP Marketing and Business Development, as he shares his journey of resilience and reveals the 5 Pillars of Strength in Adversity. Gain valuable insights and practical advice to overcome challenges and embrace personal growth. Don't miss this transformative discussion!

Join the Movement: like, comment, and share with your network!

(Personalization Outbreak Podcast - 2023 Season - Episode 83)


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Adversity #Resilience #PersonalGrowth #Inspiration #Strength #OvercomingChallenges #Empowerment #Leadership #Transformation #Success #Motivation #SelfDevelopment #LifeJourney #Wisdom #GrowthMindset


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Join us for an insightful conversation with Dr. Irma Becerra, President of Marymount University, as we delve into the future of higher education and its role in shaping the workforce. 

Discover how Marymount University is revolutionizing education, empowering students, and fostering interdisciplinary collaboration. Gain valuable insights and perspectives on the importance of a college degree, personalized education, and industry partnerships. 

HigherEducation #FutureOfWork #Innovation #EducationRevolution


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Join us on an exhilarating journey with Janet Casey, trailblazing visionary, and empowering women as entrepreneurs.

In this episode, Janet shares how she built a multi-million dollar marketing agency from the ground up. Join us as she provides invaluable insights on shattering boundaries, redefining success, and empowering women in entrepreneurship.


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Welcome to another enlightening episode of our podcast, where we delve into the profound influence of cultural identity on leadership.

In this episode, Jesus Mantas, a respected leader and advocate for diversity and inclusion, shares invaluable insights on embracing cultural authenticity, fostering trust, and breaking free from biases in the workplace.

Join us for an inspiring conversation that will transform the way you approach inclusivity and unleash your full potential. 


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In this episode of the Personalization Outbreak podcast, we discuss how community colleges are adapting to change and embracing diversity and well-being for student success.

Our guest, Desiree Portillo, shares valuable insights on innovative strategies, building relationships with community partners, and more. Tune in now to learn how community colleges are reinventing themselves for a new era!


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In this insightful podcast episode, join us as we dive deep into empowering Gen Z with authentic leadership and purpose in a digital world.

Our special guest, Neil Khaund, CEO of the National Society of Leadership and Success, shares his expertise in upskilling individuals for a future-proof career and unlocking their leadership potential. 

Discover actionable tips to bridge the gap between technical aptitude and leadership skills, and learn how Gen Z can make a lasting impact in today's ever-changing landscape. Don't miss out on this inspiring conversation.


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In this engaging episode of the Personalization Outbreak Podcast, join us as we dive into the world of sustainable and authentic leadership with the remarkable Dr. Yasmene Mumby.

Discover her invaluable insights on self-care, purpose, and defying the status quo for lasting success. With over 15 years of diverse experience and a doctorate in education leadership, Dr. Mumby is a renowned advisor who helps organizations with strategic communications, equity, and research initiatives.

Tune in to gain practical wisdom and unleash your true leadership potential!


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🎙️ Welcome back to Personalization Outbreak Podcast! In this episode, we're joined by Mark Stadler, CEO of AccessHope, to discuss their mission in empowering hope and transforming cancer care. Learn how they bridge gaps and address health disparities. Don't miss it! 

AccessHope #CancerCare #HealthDisparities #PersonalizationOutbreakPodcast


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Join us in this episode of Personalization Outbreak Podcast as we uncover the secrets of emotional intelligence with expert, Harvey Deutschendorf. 

Discover how to boost your personal effectiveness and success, make better decisions, create a more positive atmosphere, and ultimately reach new heights of success by developing your emotional intelligence. 


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Welcome back to Personalization Outbreak! In this episode, our guest Kelly McCulloch, the Global Chief People Officer at Taco Bell, shares insights on how to anticipate change, create a more equitable work environment, and build bridges that help foster global growth.

Join us as we explore the importance of strategic leadership, listening to employees, and prioritizing team member experience to stay ahead in the new reality. 


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The talent war is on, and in this episode of Personalization Outbreak Podcast, Bernadette Finken, Head of Talent Acquisition at Best Buy US, reveals the latest strategies being used by corporate leaders to attract exceptional and diverse talent across various roles and geographies.

From discussing how to redefine your talent acquisition strategy to attract the best candidates, to finding out what methods are working best for both job seekers and employers, this episode is a must-listen for anyone looking to win the war for top talent. 


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Welcome to the Personalization Outbreak podcast, in this episode, we have Sunnie Sothern, an award-winning product manager and executive, who is leading the go-to-market portfolio strategy for healthcare AI products at Google Cloud. 

Join us as we talk about how advanced analytics and technology can provide patients with more personalized care, leveraging digital literacy, empowering consumers, and clinicians with accessible, scalable healthcare solutions, and exploring the benefits of automation in healthcare for time, energy, and money savings.


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In this episode, we dive into the inspiring story of Frank O Connel, a farm boy who became one of the most successful food industry icons in history. 

Learn his unconventional thinking, risk-taking, and problem-solving skills that led him to achieve high performance. Discover how you can apply his strategies to your own life and unlock lasting business success. 


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Are you ready to unlock the power of self-discovery and connection to become a more effective leader?

Welcome to the first episode of our new season! In this highly anticipated episode, we dive deep into the power of self-discovery and connection.

Join us as we explore how these two elements can transform your life and unlock your full potential. Our special guest, Bill Marsiglio, author of the best-selling book 'Chasing We-ness', shares his insights and experiences on this fascinating topic. 

Get ready to be inspired, challenged, and motivated to take your self-discovery and connection to the next level!


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The Personalization Outbreak Podcast has released the final episode of the season. In this closing episode, Tiffany King, Vice President of People Teams at United Healthcare, talks about the importance of creating a culture of trust in order to lead your team through change. 

Tiffany is an HR Professional with over several years of Human Resources experience in multiple organizations such as Starbucks, Apple and Banfield Pet Hospital. Join us as we explore how to build trust within a team and create a positive environment for change.

Change is hard. We all know that. But what's even harder is trying to implement change without the trust and support of your team.

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In this episode, we sit down with Stu Clark, Chief Executive Officer at Premise Health and Elizabeth Reimer, Chief Human Resources Officer at Premise Health, to discuss everything from the current state of healthcare to what benefits matter most to employees. 

Healthcare costs are increasing, prescription numbers are on the rise, mental health is still a big issue, and virtual behavioral health is becoming more prevalent. But what does all this mean for employees and employers? 

Join us as we explore what it will take to keep up with the demand for healthcare and how organizations and leaders can support employees in their journey to better health. 

This is a must-listen for anyone who wants to better understand the healthcare system and learn about how employers can make a difference. 

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How important is the role of a Transformation Officer in driving change within an organization?

Our guest today, Debra Fields, is the Chief Transformation Officer at City of Hope, one of the nation's leading cancer treatment and research centers. We will be answering this question and learning more about what this role entails.

Debra Fields has been the driving force behind City of Hope’s transformation for the past 7 years.  Her work in advancing the mission of the institution and helping to bring new treatments and therapies to patients has made her an invaluable executive leadership team.

So, tune in and learn more about the role of the transformation officer and how Debra and her team is working to ensure that City of Hope remains at the forefront of cancer treatment and cures.

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Innovation and expansion are essential to any business's success. And that's certainly true for Radio Flyer, one of America's most iconic toy companies.

Our Personalization Outbreak guest today, Robert Pasin is the CEO of Radio Flyer. His grandfather founded the company over 100 years ago, and it has been through a lot of changes since then. But it has managed to stay afloat by innovating and expanding its business.

In this episode, we explore how innovation and expansion have led Radio Flyer in a new direction. We also talk about the company's history and how it has managed to stay relevant for over a century.

Robert was recently named on Glassdoors 2021 list of top CEOs for the 11th time. Under his leadership, Radio flyer sales have grown significantly because of Robert's focus on building a highly committed and creative team of flyers.

So, tune in to hear all about how innovation and expansion can help your business succeed!

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Employee retention is a big issue for companies nowadays. A lot of organizations are starting to see the importance of employee wellness and how it can help retain workers. 

Mel Marshall, head of People & Organization at Banfield Pet Hospital, has a wealth of knowledge and experience when it comes to employee wellness and retention, her work at Banfield has helped the company become one of the leading general veterinarian practices in the United States, and she continues to be an important asset to their team.

If you're looking to learn more about how to create a healthy and engaging work environment, this is the episode for you! 

We’ll be discussing how Banfield uses employee wellness programs to keep workers engaged and healthy, as well as how their culture and passion for animals contributes to a strong employee retention rate.

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Cancer is a disease that does not discriminate. It can affect anyone, regardless of age, race, ethnicity, or socioeconomic status. But the sad reality is that not everyone has access to the same quality of care.

Angela Talton is the senior Vice President and Chief Diversity, Equity and Inclusion officer at City of Hope. She joins us today to talk about the work they are doing to make a difference in the lives of those with cancer.

Diversity, equity, and inclusion (DEI) is an important part of City of Hope’s mission and in today’s episode, we are going to talk about the importance of community outreach programs and how City of Hope is leading the way with their innovative initiatives in support of diverse patient populations. 

Learn how City of Hope is working to close the healthcare disparities gap and improve access to quality care for all.

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In today's episode, I'll be interviewing Clark Murphy about sustainable leadership. As a partner of the leadership advisory firm Russell Reynolds Associates, and their former CEO, Clark is dedicated to helping CEOs and boards embrace the sustainability agenda and use their position to solve the greatest social and economic challenges of our time. 

Today, Clark will share several actionable insights from his new book: "Sustainable Leadership: Lessons Of Vision, Courage, And Grit From The CEOs Who Dare To Build A Better World".

We'll discuss the importance of sustainability in business, how to get started with sustainability initiatives, and the benefits of sustainable leadership for businesses and society.

Learn how you can use your position as a business leader to make a positive impact on the world around you with sustainable leadership.

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When it comes to leadership, there's a lot of talk about being "intentional." But what does that really mean?

Our guest today, Paul Carolan, has over 40 years of experience in the hospitality industry and knows a thing or two about intentional leadership. In the last 10 years, Paul’s been in various C-Suite positions including CEO, COO, and Chief Development Officer. 

Paul shares that intentional leadership is about making choices and taking actions that are in alignment with your core values. It's about creating a vision for yourself and your team, and then taking action to make that vision a reality.

Join us as we discuss why trust, core values and individuality are essential for leaders.

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leadership #intentional #leadershipdevelopment #leadershipskills #corevalues #corevalue #values #growthmindset #trust #activelistening #activelisteningskills #individuality #diversity #leaders #peopledevelopment #leadershipexpert #futureleaders #podcast #podcasting #interview #newpodcast #leadershippodcast #leadership #PersonalizationOutbreakPodcast

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The future leaders are tired of the top-down, command and control leadership style. They have seen firsthand how this leadership style results in a lack of engagement and motivation among employees.

At the same time, organizations are requesting more collaboration and creativity from their employees than ever before, but without creating a sense belonging in the workplace that allows for it. So how can they find a balance between the two?

Our guest today is a highly respected business leader and author. Bill George is a former chairman and CEO of Medtronic. In his latest book, "True North Emerging Leaders: Leading Authentically in Today's Workplace", he provides readers with invaluable insights and advice on how to lead authentically in today's world. 

In this podcast interview, Bill discusses the key points from his book and offers advice for emerging leaders on how to develop their own authentic leadership style. You won't want to miss this inspiring and informative conversation!

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How is the future of talent management shifting and what this means for job seekers?

The traditional way of finding and hiring employees is changing. Companies are now looking for people who can bring value to their organization, not just experience or qualifications on paper.

Our guest today, Kathryn Minchew, is the founder and CEO of The Muse – a career platform used by over 75 million people to find their best fit jobs, companies, and careers. Kathryn is going to be talking about strategic talent management and how you can find and keep the top talent in your industry.

Join us to learn how to create a value-based job search and what talent management strategies you can use to stand out from the competition. Join the Movement!

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Upskilling has become one of the most important factors in attracting great talent to your organization. Organizations are looking for employees who are continuously learning and keeping up with the latest trends. 

In today's episode, we explore the concept of upskilling with Charlie Schilling, the head of enterprise business at EMERITUS - an net tech firm that partners top universities the globe to teach the skills of the future by making high quality education accessible and affordable.

Charlie shares why upskilling is so important and how it can benefit your organization. He also provides some tips on how you can get started upskilling your employees.

Don't miss this episode if you're looking to attract great talent to your organization!

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The future of corporate communications is about staying ahead of the curve and keeping your messaging effective.  In today's episode, we're talking with Meg Aldrich, a communications strategist and trusted advisor of organizational leaders. 

Meg heads up corporate communications for Keck Medicine of the University of Southern California. Together, we'll discuss the future of corporate communications and how companies can create an authentic communication plan. 

How to be prepared for a crisis, how corporate communications has evolved, and how to ensure your messaging is on point are just a few of the topics we'll be talking about. 

So, tune in to learn more about the future of corporate communications! Join the movement!

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Developing a sustainable ESG strategy is essential for companies today, but it can be difficult to know where to start.

DEI is key to creating a successful ESG strategy. By implementing specific DEI metrics into your decision-making process, you'll be able to create a more holistic view of your company's sustainability.

Our guest today, Miriam Lewis, is the Chief Inclusion Officer at Principal Financial Group. Her extensive experience includes 16 years with The Clorox Company where she worked on DE&I initiatives as well supply chain management positions before moving onto another large financial institution First Family Financial Services.

Together, we'll be exploring how companies can develop a sustainable ESG strategy by implementing specific DE&I metrics into their decision-making process.

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With new technology, leadership styles, and ways to access education, where does that leave the future of higher education?

Not only is the cost of higher education constantly rising, but the value of a traditional degree is decreasing. Online courses are changing the way we think about education. They're making it more accessible for everyone and offering a variety of ways to learn. 

Our guest today, Jeff Brown, is the dean of Gies College of Business at the University of Illinois. He also serves as a professor of finance and was the founding director of the Center for Business and Public Policy. Jeff spearheaded the launch/growth of the online MBA, which now accounts for 10% of all online MBA students in the US. 

Together, we'll be talking about how online courses are changing traditional education models and making it more accessible for everyone.

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What do you think is the best way to move forward with consumerism in healthcare?

Healthcare is evolving and with that comes a new focus on the consumer. The problem is that most healthcare workers are not prepared for this change. They're used to thinking about patients in terms of their diagnosis, not as consumers who have choices and preferences.

Our guest today, Mike Dandroph, is the President and CEO of Tufts Medicine: a leading integrated health system, bringing together the best of academic and community healthcare across Eastern Massachusetts.

Together, we will explore how consumerism is changing the landscape of healthcare and how it's impacting patient and employee wellbeing. 

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Do you think there are any new or innovative ways to turn customers into fans that haven't been explored yet?

The problem is that a lot has changed in the world of marketing over the past few years, and if you're not keeping up with these changes, you're going to get left behind. So what are these changes, and how can you apply them to your business?

Our guest, David Meerman Scott, is an internationally acclaimed business strategist, entrepreneur and advisor to emerging companies. He is a Wall Street Journal bestselling author of ten previous books, including The New Rules of Marketing & PR, “Fanocracy” and The New Rules of Sales & Service.

Join us to learn the new rules of marketing and  PR and what are the best ways to generate attention!

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You've probably heard the saying "work smarter, not harder". Well, it's true! The key to unlocking the potential of your workforce is understanding their Intent

Our guest, Seth Teigen, is the CEO of Providence Mission Hospital. Seth is a highly experienced health care executive with over 25 years in leading non-profit, health care systems. 

Seth explores why intent is the key to unlocking the potential of your workforce. Once you understand what each individual on your team wants to achieve, you can help them get there. 

Join us to learn about the principles of engagement and motivation, and how can you apply them in your business.

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You may have heard the term “diversity and inclusion” thrown around a lot lately, but what does it actually mean in 2022? 

Watch this episode to learn from Tyronne Stoudemire, global vice president of DE&I for Hyatt Hotels Corporation, on why diversity and inclusion is so important in the workplace. 

We explore what Diversity, Equity and Inclusion mean for businesses in 2022 and how you can make sure your company is ready for the future.

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What do you think is the biggest power structure that fuels social problems in America to the younger generations? 

In this video, we take a look at the hidden power structures that fuel social problems in America. By understanding how these systems work, we can begin to dismantle them and create a more just society.

Our guest, Peter Baron, is the author of the book If Only We Knew: How Ignorance Creates and Amplifies The Greatest Risks Facing Society . Pete is a wise voice for his generation, with the hopes of changing the ways we conceptualize what is required for the achievement of social justice.

Together, we explored how the hidden power structures fuel social problems in America and how we can begin to dismantle them and create a more just society to the younger generations.

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There's no question that businesses with a more diverse workforce perform better. And when it comes to women in the workplace, the sky is the limit! 

When women are not given the opportunity to lead, we all lose out. Women are proving themselves time and again as powerful leaders and agents of change.

Our guest today, Sam Hammock, is the Executive Vice President and Chief Human Resources Officer at Verizon. Sam brings a rich background in talent development, where she created strategies to reinforce talent readiness.

Watch this episode to learn more about the transformational force of women in the workplace.

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In the wake of the great resignation, many communities are feeling battered and bruised. 

But it's not time to give up! In this episode, we explore how to come back stronger than ever and rebuild our communities from the ground up.

Our guest today, Shalini Vajjhala is the Executive Director of the San Diego Regional Policy and Innovation Center. Shalini has over 15 years of experience working across public, private, and nonprofit sectors on developing, designing, and financing, resilient infrastructure for Redefin around the world.

By coming together to talk about the problems that our communities are facing, we can start to find solutions and rebuild them stronger than ever before. Join the movement!

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How to go beyond general counsel responsibilities in order to provide more value to your industry? 

General counsel are often seen as a necessary evil in the industry. In healthcare it can be even worse since health providers are facing unprecedented challenges that have never been seen before in a post-pandemic chaotic world.

Our guest, Stacy Bratcher, Vice President and general counsel at Cottage Health explores how general counsel can help leaders and employees navigate these uncharted waters and solve the problems they face every day.

Learn how you can go beyond overseeing and directing the legal affairs of your company and make a real impact on your business. 

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How do we make sure that people with disabilities have access to quality education?Too often, students with disabilities are left out of the conversation when it comes to inclusion in schools and universities. Every student deserves a chance to learn and grow in an environment that supports their unique needs.

We're excited to share this powerful talk with our guest Ioanna Beckman, a Senior at the University of Florida with a Major in Statistics and a Minor in Sociology. 

Ionna has a vision impairment and shared life stories on how she has overcome the challenges associated with her impairment and how to include and support disabled students. 

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How can a multicultural workforce help your marketing efforts? 

If you want to create a successful cross-cultural marketing strategy, you need to start by having a multicultural workforce. A multicultural workforce is not only good for your company's image, it's also good for business.

In this episode we interview Armando Azarloza, co-founder and CEO of the Axis agency,  an award winning U.S.  multicultural marketing agency founded in 2005. Armando brings 30+ years of experience in marketing communications and advertising.

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How many times have you let your thoughts and worries take over?

The truth is we all overthink things from time to time. But it's when we do it on a regular basis and let this habit of thinking get out of control that our chances for success are killed. 

In this episode our guest Jon Acuff, New York times bestselling author and Inc Magazine top 100 leadership speaker, explores what is overthinking, what the consequences of overthinking, and shares some tips on how to stop overthinking everything.

Your repetitive thoughts become your personal playlist. Your soundtracks have the power to change and shape the entire moment.

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John Woods is the Chief Academic Officer and Provost for the University of Phoenix and responsible for further developing and fulfilling the university's academic mission. John has amplified the university’s high quality of career relevant academic programs while spurring innovation to help working adults move efficiently from education to career.

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In this episode, we interview DeAnna Minus-Vincent, who currently serves as the executive vice president, chief social justice, and accountability officer for RWJ Barnabas health. Deanna works across the system with internal and external stakeholders to co-design strategies that improve health outcomes, promote health equity, and eliminate health disparities.

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In this episode, we interview Dan Durbin who is the Head of school for Beaufort Academy in Beaufort, South Carolina and is a 30-year veteran of education. Dan is an educator ahead of the game - who is not afraid to challenge the overly standardized educational system to address the real issues towards creating personalized educational pathways.

During this podcast interview, we will talk about the importance of redefining and personalizing educational systems for student to experience equality, diversity and inclusion and why the educators must evolve away from old outdated standards that suppress the student’s individuality. 

In fact, this theme was widely discussed during our 2021 Virtual Summit, where we asked students, patients, and employees to explore the ways we can unleash individuality by interrupting our assumptions about WHO belongs WHERE, doing WHAT, and HOW.

Watch our summit for FREE, you can register at: https://bit.ly/2YSSBuZ

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In this episode, we interviewBill Hulseman – an independent consultant from the education sector who specializes in designing rituals to support educators and facilitate dialogue. We talked about the importance of prioritizing individuals and discussed when and why we started prioritizing institutions over people – slowing down our efforts to transform. 

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In this episode we discuss how the future of learning and training is getting heavily dependent on providing a customized pathway for the student. Our guest, also reviews the formula for deploying a successful e-learning program and why bridging the content delivery platform and the content producers is crucial to future of e-learning.

Our guest, Brad Lea, is the founder and CEO of LightSpeed VT - a multi-million dollar tech company that he built from scratch into one of the leading interactive training systems. Brad Lea also hosts one of the top entrepreneurship podcast called Dropping Bombs and is the author of The Real Deal.

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In this episode will talk about how the events of 2020 have transformed the way employers should support their employees and why the hybrid environment is here to stay. We discuss how to go beyond traditional retention and engagement metrics to measure real inclusion and human capital growth. 

Our guest, Kety Duron, is the Chief Human Resources Officer at City of Hope –a National Cancer Institute-designated comprehensive cancer center for cancer, diabetes and other life-threatening diseases. 

City of Hope will be the premier sponsor for the 2021 Leadership in The Age of Personalization Summit. Hosted by LightSpeed VT this summit will be a hybrid event with in-person guests and speakers in Las Vegas and a live streaming audience. Joint the Movement – Register FREE: 2021summit.ageofpersonalization.com

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In this episode we review the role of Diversity and Inclusion and discuss why a cost center approach just doesn't work anymore. We will also talk about the Importance of a cultural legacy for large organizations, and why we should we be hopeful with the next generations in our quest for a more human focused leadership.  

Our guest, Robert N. Johnson is an International Philanthropist and Retired Consumer Products/Food Industry Vice President with more than 30 years in both the private and non-profit sectors. 

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In this episode, we talk about how to operationalize personalization by adapting traditional leadership models to serve the unique needs of students. We will discuss why institutions should start prioritizing wellbeing in the digital era – and  how educators can help students face the growing mental health issues related with the advancement of technology. 

Our guest, Andy Sulick is the president of Santa Margarita Catholic High School.

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In this episode, we talk about the notion of psychological safety and why organizations are struggling to achieve workplace sustainability – and trying to avoid systems that have historically suppressed employee’s individuality. We will also discuss the changing  dynamics of the human resources department and why we should approach HR as a business responsibility.

Our guest today Anabel Fall is the Group Head of People Innovation and Transformation at Zurich Insurance Company. Anabel’s distinct approach to the human resources function was influenced by her work as a strategy consultant and leader in corporate social responsibility and sustainability.

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In this episode, we examine how the pandemic has prompted employers to start listening and caring for employees in a more personalized way. We will also discuss how to close the post pandemic trust gaps between employers and employees. Finally, we will talk about a possible extinction and necessary evolution of the CHRO role.

Our guest today, Diane Sanford, is tenured HR executive with over 25 years of Restaurant Industry experience. Currently, Diane serves as the Chief People Officer for On The Border Mexican Grill and Cantina 

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In this episode, we look to answer the following question: has higher education historically stifled the individuality of its students? We will also talk about redefining student success and how the pandemic affected the student’s approach to higher education.

Our guest Nathan Long, is the president of Saybrook University - a regional, non-profit institution, that focuses on social transformation.

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In this episode, we discuss lessons learned from the 2020 health crisis – from team building to valuing differences in thought as well as changes in the hybrid work models – and what to expect from the next generation of healthcare C-suite executives. We will also talk about the resistance to change that exists in the healthcare industry and how digitally native organizations are influencing the future of healthcare.

Our guest, Joe Moscola is the executive vice president of enterprise management at Northwell Health.

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In this episode, we talk about the streaming generation and how they are influencing the ways we learn and consume education. Glenn interviews a millennial who can teach us all about work life balance, what it means to have a sense of ownership at work and what it takes to be efficient in the workplace. 

Our guest, Parker Handley, is a 25-year-old graphic designer who has spent the last five years working in college and professional sports, creating content and managing social media accounts for various organizations: most recently, the Minnesota Timberwolves of the NBA and the Minnesota Lynx of the WNBA.

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In this episode, we talk about future of benefits management in large organizations and how employers should evolve in providing health and well-being solutions to their employees – creating competitive advantage in their quest to attract, retain and develop top talent.

Our guest, Harlan Levine, is president of strategy and business ventures for City of Hope. He also serves as the chairman of the board for AccessHope, City of Hope’s wholly owned subsidiary focused on serving the employer market and making leading edge cancer care available to all regardless of geography.

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In this episode we discuss the importance of transitioning healthcare to take on a much larger public health & well-being role – as well as educating and working closing with large employers to solve for the social determinants of health and the path to pitch corporations into the benefits of solving for the social determinants of health.

Our guest, Randy Oostra, is the President and Chief Executive Officer of ProMedica, a not-for-profit mission-based, integrated health and well-being organization headquartered in Toledo, Ohio.

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In this episode we discuss the post pandemic challenges in the workplace and the marketplace – and why the new currency for leadership of the future is continuous learning. We also debate why great standardized processes often sets us free for creating more personalized outcomes and how to mitigate the risks of technology in organizations to ensure that it respects the need for human connection.

Our guest, Cathy Bessant is the Chief Operations and Technology Officer at Bank of America.

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In this episode, we explore the healthy tension between community colleges and four-year universities and their relevancy in this 4th Industrial Revolution. We also discuss what can we learn from younger generations – to start equipping students with skills that will allow them to adapt, evolve and create part of the new economy. 

Our guest this week – Dr. Yves Salomon-Fernández – is the president of Greenfield Community College, located in beautiful, rural Western Massachusetts. 

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In this episode, we discuss the changing mindset of different student generations and how the spirit of self-determination, sustainability and collectivism is more prevalent today than it was years ago. We also review the transformation that is happening in higher education and how traditional Higher Ed stands in the way of tech-oriented newcomers.

Our guest – John Quelch – is the dean of the University of Miami Patti and Allan Herbert Business School. 

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In this episode, we talk about the need to start incorporating calculated risks and helping people be comfortable with failure – while delivering solutions with limited recourses. Our guest, Brad Williams, is the President of El Centro Campus at Dallas College. Brad has also served as the president at Oklahoma state university and his background involves communication, marketing, and music. Together, we discuss how can technology augment – not replace – one’s guide in the pursuit of their own truth and the process of marshaling resources in a way that help people where they want to get to.

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In this episode we talk about the importance treating diverse communities with personalization to build trust, deliver the right message and elevate the level of care and access across the country. 

Our guest, Dr. Ed Kim, is the physician in chief at City of Hope Orange County in Southern California – a world-class leading organization in Cancer Treatment and Research. 

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In this episode we discuss why higher education institutions need to adapt the way they are preparing students to land on jobs that don't exist and solve problems we haven't yet identified. 

Our guest today, Dr. Robert Johnson, is the 6th president of the Western New England University. Together we will discuss new ways to prepare students to do things that cannot be replicated by an algorithm or a robot by focusing on agile mindset with value creation as their mantra. We will also talk about the importance of having an interdisciplinary approach to higher education in opposition of the traditional majoring systems.

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In this episode we discuss how to prepare students for jobs that don’t exist yet trough a cross disciplinary approach to higher educations and how to use the advancements of technology to create highly personalized curriculums. Our guest, Paul Pavlou, is the Dean of the Bauer College of Business at the University of Houston.

All episodes are available at ageofpersonalization.com – where you will find more content about leadership, strategy and innovation. So, if you relate to our content, please join our movement and help us spread the word! 

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In this episode, we talk about the collective realization of a higher interconnectedness brought by the pandemic and how we could apply these notions in the higher education transformation. Our guest, Dr. Kaushal Chari, is the dean of the Sheldon B. Lubar School of Business at the University of Wisconsin-Milwaukee. Together, we talk about providing options in higher education so that we don't put students in boxes that limit individual growth and development. We will also talk about the new trends in higher education such as “Netflix for Learning” and the potential challenges of AI learning based education. 

All episodes and more are available at ageofpersonalization.com. 

Join the movement. 

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In this episode, we talk about the evolving role of CHRO’s that are changing from being traditionally siloed managers within the organization to indispensable community builders that should be responsible for implementing inclusion as growth strategy in a world that is craving for more unity. Our guest, Kristin Gwinner the Vice President and Chief Human Resources Officer for Chico's FAS – an omni-channel retailer of clothing brands, including Chico's, White House Black Market, and Soma.

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In this episode we discuss the importance of removing barriers in our higher education system – from simplifying the application process to getting to know and listen to every student. Our guest, Mike McDonough is the eighth president of Raritan Valley Community College in New Jersey. Since 2014, Mike has been working to foster intellectual curiosity, promote leadership and encourage social responsibility within a diverse population of students and community members. 

All our podcasts are available at www.ageofpersonalization.com where you will also find other videos, articles and other resources to contribute to the Age of Personalization Movement. 

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This week we discuss the complexities and possibilities for higher education to change in a more personalized world. Our guest, Nancy Hubbard is a professor of management and Dean of college of business at the University of Lynchburg. Nancy is also an best-selling author of several books on strategy, change management and mergers & acquisitions and a PhD by the Oxford university. Nancy help us see the big picture in Higher Education and understand the complexities of a solid system that has been around for so many years and why it faces so much resistance to change. We will discuss topics related to strategy, survival and inclusion in higher education.

All our podcasts are available at ageofpersonalization.comwhere you will also find other videos, articles and other resources to contribute to the Age of Personalization Movement. 

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In this episode we discuss about the importance of co-designing the future of healthcare with patients and how to find the right balance of personalization and standardization on a systemic level.

Our guest today is Dr. Neha Nanda – whom I refer to as the Paradigm Disruptor. Dr. Nanda serves as the medical epidemiologist for Keck medicine at the university of Southern California, where she leads the preparation and response to emerging infectious diseases (so you can imagine what she has been through since the outbreak).

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In this episode, we talk about how an employee centric approach can have a significant impact on how we lead in times of crisis and uncertainty. We will talk about how a large, established organization had to adapt to the challenges of 2020 and saw that as an opportunity – rather than a challenge – for their employees to be true to their shared mission and play an essential role in their communities during these unprecedented times. 

Our guest this week is Jeff Pilof, Senior Vice President of Supply Chain at CVS Health. 

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In this episode, we will talk about the challenges that our educational system is faced with and how student centricity can play a big role in preparing our students to confront the world and transform society.

Our guest is David Banks and he’s the president and CEO of the Eagle Academy Foundation and the founding principal of the Eagle Academy for Young Men.

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In this episode, we discuss the challenges of defining education as an investment, how 2020 digital transformation and social unrest is impacting the lives of professors, faculty and students. Our guest today, Adlai Wertman, is the David C. Bohnett Professor of Social Entrepreneurship at the USC Marshall School of Business.

Adlai is going to be amongst the featured 15 guest speakers in the higher education session of the 2020 Leadership in the Age of Personalization Virtual Summit – that will take place on October 28, 29 and 30. Check it out and register for free at: https://2020summit.ageofpersonalization.com. 

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Our guest today comes directly from Wall Street to discuss the impact the pandemic has had not only in the consumer package goods industry - but also in higher education that must quickly adopt a consumer centric approach. 

Nik Modi is a Managing Director at RBC Capital Markets, where he has responsibility for coverage of Beverage, Household Personal Care and Tobacco industries.

Nik Modi will be one of our 35+ featured speakers at the 2020 Leadership in the Age of Personalization Virtual Summit. Check it out and register for free at: https://2020summit.ageofpersonalization.com. 

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In this episode we discuss how organizations are being compelled to evolve their talent management practices in today’s more personalized word as they compete for global talent. Our guest, Eric Miller is the Vice President Global talent operations at Viacom CBS and has spent the last 25 years of his career in the HR space. Together we review how personalization is demanding corporations to rethink their policies and why 2020 is becoming a pivot point for this transformation. 

Eric will be one of the 30+ leaders to be featured in our upcoming Leadership in The Age of Personalization Virtual Summit on October 28, 29 and 30. Learn more about the summit and register for free at https://2020summit.ageofpersonalization.com/

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In this episode we talk about the fundamentals of Leadership in the Age of Personalization with an experienced C-Suite Executive that was a pioneer of woman leadership at a large organization like Walmart. Gisel Ruiz served in C-suite roles in operations and human resources during her 26-year career at Walmart and has most recently retired as the EVP Chief Operations Officer at Sam's club. Today she’s the president and CEO of GMR Consulting Group.

Gisel is one of 30+ leaders to be featured as speaker in our upcoming Leadership in The Age of Personalization Virtual Summit on October 28, 29 and 30. Learn more at https://2020summit.ageofpersonalization.com.

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In this episode, we review how the cultural demographic shift is influencing higher education and how its diversity know-how can be a valuable asset for Corporate America. Our guest, Dr. Tomas Gomez-Arias is the Dean of the College of Business at the California State University in Stanislaus. 

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In this episode, we discuss how COVID-19 became a catalyst for virtual care and how individual empowerment can play a large role to the advancement of the healthcare sector. Our guest, Dr. Shaden Marzouk, is the President of the CareMore and Aspire at Anthem. She has over two decades of experience in healthcare with expertise in services, provider, device technology, and pharmaceutical spaces. 

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In this episode, we talk about the 3 P’s that are defining the narrative these days: Pandemic, Protests and Profit. Gyasi is the president at the Cancer Treatment Centers of America Global (CTCA). Along with our Co-Host, Professor Scott Lacy, we will discuss the importance of dismantling false narratives to create awareness and start acting as co-creators of an evolutionary agenda – one that is in alignment with today’s age of personalization.

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In this episode, we review the racial tensions the world is rightly facing as consequences of a system that was created and perpetuated by design. 

Our guest, Pam Abner is the vice president and chief administrative officer for diversity and inclusion at Mount Sinai health system in New York. Together, we discussed how the recent racial protests have elevated the level of accountability in organizations and why this outdated standards that cannot scale in their current form in today's age of personalization.

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In this episode, we identify the trends in higher education as it reinvents itself to teach in remote environments and provide the necessary curriculum to better equip students to today’s new realities that are impacting the workplace and marketplace. Our guest, Sandeep Krishnamurthy, is the dean of the AACSB-accredited School of Business at University of Washington, Bothell. Together we discussed how the higher education system has long suffered from standardization, identifying root causes like the tyranny of average, the boomerang student workers phenomenon and the sage on stage vs the guide on side methods.

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In episode #8, we invited a mental health scientist to discuss the effects of the COVID-19 pandemic in terms of anxiety and depression in the overall population, as well as the latest advancements in pharmacogenomics as the industry moves to a more personalized approach. Our guest, Dr. Tony Ortiz is the founder, principal investigator and scientific director at NRC Research Institute where he oversees the day to day clinical research for psychiatric indications for depression, bipolar disorder, schizophrenia, and attention deficit hyperactivity disorder.

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In episode #7, we wined back to April when the COVID-19 crisis was in full force and we were trying to predict the impact an imposed isolation was going to have on our work and our lives. Along with our special guest, Eric Llopis, we discussed how corporations would have to adapt to our new reality and compared it with other moments of crisis, such as the great recession of 2008 and how these two moments affected the established corporate playbook. 

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In episode #6, we invited an experienced C-Suite Executive with 30 years of experience in the automotive industry to discuss how emotional intelligence, transparency and vulnerability are powerful tools for leaders that are in constant pressure to deliver and increase key performance indicators. Fred Diaz has recently served as President and CEO of Mitsubishi Motors of North America and is an active member of the board of directors at SiteOne Landscape Supply.

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In Episode #5, we invited Patrick McHonett, Head of School at St. John’s Episcopal School to discuss some of the implications on the educational system during the COVID-19 pandemic. Patrick shared some of the challenges and opportunities that educators are encountering right now and how this crisis will influence the evolution of education moving forward. 

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In episode #4, our guest Teri Fontenot takes us inside the mindset of a Healthcare Leader during times of crisis – as she shares some of her own experience during Hurricane Katrina as the CEO of Woman's Hospital in Baton Rouge, Louisiana. Teri now serves as director at numerous state and national healthcare boards after 23 years of experience at Woman’s Hospital. Teri also explains the importance of value driven leadership and provides recommendations to leaders who are in the thick of this crisis right now.

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In our third episode, we invited Jim Bastian to share some of the challenges and opportunities this COVID-19 crisis has created to organizational culture, productivity and the practice of law. Jim is a partner in the law firm: Shulman Bastian Friedman & Bui where he heads the Firm’s Bankruptcy and Reorganization Practice Areas. Also, Dr. Scott Lacy, Fairfield University Professor explains the anthropological aspect to human adaptation and how this crisis is reinforcing the interdependence of the human race.

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In our second episode of Personalization Outbreak, we invited the personalization advocate, Jack Cox, to share his knowledge acquired over 25 years in the healthcare segment, including stories about his years of military service at Travis Airforce Base. Jack brought up the importance of building trust during times of chaos – triggering Scott Lacy to take our conversation about trust back to Mali, West Africa with stories about collaborative plant breeding leading to scientific innovation and explain how our cultural DNA can help us respond to crisis.  

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In our first episode, we invited the personalization advocate and speaker coach Dr. Nick Morgan to talk about the responsibility that leadership have in communicating with transparency, the importance of authenticity and the challenges of virtual communication in times of crisis. Nick is the founder of Public Words – a nationally recognized communications consulting organization – and is the author of several books – including the Washington post best seller, Can You Hear Me? How to Connect with People in a Virtual World.