Customer Uplift: Recent Episodes
Customeruplift.com
Each week we have a quickfire chat with a different customer success professional, diving into how they got started, their game-changing processes, tips, tricks, and favourite resources.
This week’s podcast features Liane Cafarate – Customer Success Manager for LATAM at Odoo – who shares her experience of managing change within Customer Success.
Change is at the heart of helping customers achieve value with your product, so you’re going to want to catch this episode. During the conversation we discussed:
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What Change Management is and why it’s so important in CS
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Key examples of how better management of change can transform CS teams
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Hard won lessons rolling out products for the likes of Google
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And much, much more.
Customer Uplift weekly newsletter: https://customeruplift.com/
InCustomerSuccess community
Bhavika & Lotte's CS Chat Show
CS Ladies
Customer Uplift weekly newsletter: https://customeruplift.com/
Nuff Said low touch guide: https://blog.nuffsaid.com/low-touch-customer-engagement-model-guide
Customer Uplift weekly newsletter: https://customeruplift.com/
The Women in CS Podcast: https://www.womenincspodcast.com/
Customer Uplift weekly newsletter: https://customeruplift.com/
The Digital CSM: https://thedigitalcsm.com/
Customer Success Excellence Awards https://www.customersuccessexcellence.com/
Customer Uplift weekly newsletter: https://customeruplift.com/
Queen's consulting website: https://customersuccessqueen.com/
Customer Uplift weekly newsletter: https://customeruplift.com/
30dayleadership.com - Brian's current favourite Customer Success-related book
customeruplift.com - get the best CS content in your inbox every week with our Customer Uplift newsletter
thecustomersuccessproject.com - Diana's website for people looking to break into Customer Success
customeruplift.com - get the best CS content in your inbox every week with our Customer Uplift newsletter