Bob 'n Joyce Talk HR 'n OD: Recent Episodes
Bob Stapleton and Joyce Wilson-Sanford
The Bob 'n Joyce Talk HR 'n OD podcast, hosted by Bob Stapleton and Joyce Wilson-Sanford, is for Human Resources and Organizational Development change-makers committed to bold work in an era that calls for the skills, values and partnership of these two disciplines. Bob and Joyce are former HR and OD C-suite executives who share their successes, failures, and hacks. They believe that it's an exciting time for this work and give specifics around acquisitions, policy nightmares, and grand moments. This podcast is to support your work and to take a moment to step away from the daily chaos. Come on in, grab a snack, and welcome!
In today’s episode, Bob’nJoyce wrestle with the idea of OD’s purpose being to evoke disruption. We both agreed the word disruption may be too harsh. Our goal in today's podcast is to create meaning with the words we use to describe OD’s work. This matters. Knowing OD’s purpose guides us and informs why OD creates organization discomfort. We debate alternatives to the word "disruptor," like "galvanizer" and "catalyst." Come join us to see where we landed. Come in. Grab a snack. Welcome!
In this episode, Bob’nJoyce let it rip and rift about rifting. We discussed everything from toilet paper and Kleenex to delayed gratification and somehow relate it all back to OD. Once we get focused, we talked about how perspectives and opinions are often shaped by the roles we play. Come listen to discover how the words competition, protection, disruption, and projection relate to specific functions. Come on in. Grab a snack. Welcome!
Many of us play it safe when the organization requires bold action. In this episode, Bob’nJoyce take on the topic of leaning into discomfort and taking bold action to move a team or organization. We share examples when we took bold action that worked and times we flopped, pivoted, and moved forward. In these volatile and uncertain times, playing it safe when bold action is required just doesn’t cut it. We are back after a two-week hiatus so please come on in. Grab a snack. Welcome!
In this episode, we revisit the cause and impact of burnout and stress. Good companies regard the health and well-being of their employees as inextricably linked to business success. OD and HR policy and practices must reflect that burnout is an unavoidable consequence of life in uncertain, chaotic times. In this episode you will learn: • The impact of life events that cause burnout • The impact of stress on emotional well-being and physical health • Steps that OD and HR cans do to address individual and organizational burnout. Modern life stresses all of us. So come on in. Grab a healthy snack. Welcome!
In this episode, Bob’nJoyce look at leadership through the lens of an entrepreneur. An entrepreneur wears many hats and must surround themselves with people who possess skills and knowledge they lack. They must move fast and correct quickly knowing that everything is on the line. They pay attention to the culture from the perspective of what the employee experience must be to deliver the customer experience they desire. The three key critical roles of an entrepreneur are: * Attracting great talent * Running the business * Cultivating the culture While there are many complex leadership models, sometimes simplicity works. Come on in. Grab a snack. Welcome!
In today’s episode, Bob’nJoyce dive deeper into the new leadership model introduced in Episode 59. They make the case why dated leadership models are no longer sufficient to thrive in a VUCA world and why this new model of leadership is needed to meet modern challenges. They answer the questions: • How is this model different from past models? • Are some of the 16 attributes more important than others? • How does one incorporate this model into their unique leadership style? Come in. Grab a snack. Welcome!
Ralph Waldo Emerson summed up this model best: “To be yourself in a world that is constantly trying to make you something else is the greatest accomplishment.” Come in. Grab a snack. Welcome!
In today’s episode, Bob’NJoyce explore ODN’s 5th and final OD core competency, Informed Consultant. This competency draws on an OD practitioner’s organizational awareness, commitment to diversity and inclusion, and possessing a toolbox of OD interventions that drives a company’s success. We use the term OD Sherpa, a person with the endurance to overcome difficult circumstances and the skills to lead the way, to best describe this OD competency.
In this episode, Bob’nJoyce explore ODN’s 4th OD Competency – Credible Strategist. This competency requires OD to have a leadership presence and the emotional intelligence to influence strategy. Bob’nJoyce share examples of their work on shaping successful strategies in partnership with top leaders. This episode explores what it means to be credible and how you get there. This competency requires OD to be in touch with what is happening at every level of an organization from the break room to the board room. This is a tall order but so worth the effort. Come in. Grab a Valentine treat. Welcome!
In this Episode, Bob’nJoyce explore ODN’s 3rd OD Competency – Business Advisor. In today’s chaotic, unpredictable world, leadership needs trusted OD business advisors to get beyond current thinking and explore new possibilities to tackle modern challenges and opportunities. OD practitioners, with their system thinking and curiosity are in a unique position to add value as a business advisor. So come on in. Grab a snack. Welcome!
Today we explore ODN’s second OD competency, efficient designer. We speak to this competency’s importance and what its impact is when done well. We give examples of how OD design processes positively impact an organization's success. We ended up agreeing that the role of efficient designer brings the necessary structure and organization to deliver robust results.
Today, we continue to explore “OD’s job description” as defined by ODN, a network of OD scholars and practitioners committed to creating effective, healthy organizations. In this episode, we focus on the first, and arguably most important competency - System Design Expert. This competency blends the ability to assess what is happening in an organization (that contributes to or impedes progress) with the development of effective change strategies. Being a system change expert is about doing high impact work that improves organizational effectiveness. Today Bob ‘n Joyce share their success and hacks when doing this work and the lessons they have learned. No organization has escaped the need to pivot and change quickly in these volatile times. System change experts create the conditions that make this happen. Come in. Grab a snack. Welcome.
In this episode, Bob’nJoyce demystify the work of OD using the competency framework created by ODN (Organization Development Network). In Episode 21 we reviewed this framework in general terms but felt the need to revisit and go deeper. Why? We have two reasons: We OD professionals too often minimize our impact by limiting work to facilitating teams, resolving conflict, and designing “feel-good” events. These are all important but insufficient at making a significant impact. In a post Covid perpetual VUCA (Volatile, Uncertain, Complex, and Ambiguous) world, companies and organizations will need to be in a constant mode of reinventing themselves. OD professionals must incorporate all 5 OD competencies for this to occur. We will stay with this topic for the next few episodes. Today's episode serves as a primer for the conversation. Come in. Grab a snack. Welcome!
In this episode, Bob’nJoyce discuss the shift towards humanizing organizations and leadership. The common themes of irritation (what took us so long), and optimism (A Covid gift) emerge in today’s podcast. We explore: ■ Why humanize organization and leadership and why now ■ The need for HR and OD to seize the momentum and lead this change ■ The concept of “memory yearn” and the headwinds confronting this trend ■ Distinguishing “feelings” and being “soft” from being fully human Come in. Grab a snack. Welcome!
In this episode, Bob’nJoyce get up close and personal with Covid as one of them tested positive. Like wishing a storm to pass, we have waited two years for putting Covid behind us. By now, we know this isn’t going to happen anytime soon. The truth is we have entered a new normal where we must learn to live (and die) with the disease. So what are the implications for organizations, and more specifically HR and OD, as they strive to protect their employees? We discussed this, and a warning, we both agreed that our views are a bit naïve. Let us know what you think. Come in, grab a snack, welcome…
In this episode, Bob’nJoyce explore the importance of bringing “light” into the tunnel when all seems bleak and uncertain. Organizations and individuals, especially now, need to tell the truth and shed light given today’s profound uncertainty and diminished optimism. So where does this come from? HR/OD and leadership must inspire and bring light to themselves and their organizations. We explore ways to make this happen and share how small, simple things can make a big difference. If positive renewal is to emerge from of today’s chaos, it will begin by bringing “light” into the tunnel. So come in, grab a snack, welcome!
In this episode, we share practical tips on how individuals and groups can effectively navigate difficult conversation. In a culture where profound disagreement runs rampant, Bob’nJoyce take on how to have difficult conversations in a way which lowers the heat, builds trust, and promotes common understanding. HR and OD practitioners are in a unique position to take the lead on facilitating conversation on topics that thwart productivity and civility. In this episode, we cover: • Learning the art of “the pause” to clear the air and recalibrate • Asking right questions, the right way to resolve disagreements • The role of HR/OD in third-party facilitation
In this episode, Bob’nJoyce muse over the new order that is emerging from the chaos of Covid. We, as a society, are in a tectonic shift that demarcates before and after resulting from the many pivots that organizations and individuals have been forced to make. How work gets done, where it happens, and what we value most are all conversations that need to happen. It requires pausing to assess and act on recalibrating past norms and practices – not an easy thing to do. Today’s episode punctuates the opportunity that lies before every leader, and OD/HR professional to answer the question, “What goes and what stays given our current reality.” The failure to ask these questions assures that the status quo remains, and that is a recipe a company’s demise.
It turns out we weren’t finished unraveling why sustaining change is so difficult when we go through training. In this episode, we explore the forces both for and against making change stick. In a world that so needs positive change, there may not be a more important conversation. In this episode, you will get: • Why the energy that fuels change needs constant replenishment and ways to do it • How to anticipate and mitigate change derailleurs • Practical tools and strategies for training and development practitioners Come in, grab a snack, welcome!
Why does training too often miss the mark? This is the central question we take on in today’s podcast. Bob’nJoyce deconstruct the distinction between learning and training that is often confused with one another, or worse yet, considered the same. When you mix up one for the other, the bottom line, employee satisfaction, and customer service all suffer. If that doesn’t get your attention, nothing will. Come on in, grab a snack, welcome!
In this episode, Bob’nJoyce explore the importance of finding respite and meaningful work in a dispirited, confused world. We have been through a lot these last two years and many of us are trying to figure out what we need going forward to be fulfilled and happy. This is a messy but worthwhile pursuit. In this episode, you will get: * Ideas for leaders on how to navigate in turbulent times * Strategies for all us to thrive in chaos and loss * The power of HR/OD to be asking the right question from the right audience This episode is a spaghetti session where we throw a lot on the proverbial wall to see what sticks. Come in… Grab a snack (preferably popcorn)… Welcome!
This week, Bob’nJoyce take on the merits of working in big organizations. With a record number of Americans quitting their jobs, they suggest that people just might find meaning and fulfillment in a large organization. Big companies are too often regarded as impersonal, bureaucratic, and rigid. Bob’nJoyce take on this myth based on their experience. In this episode, you will learn: Why big companies with big aspirations create community and purpose That working in big companies doesn’t mean losing oneself What is behind the shift in power to workers fed up with their workplace Why employees in toxic work environments have choices Come on in, grab a snack, welcome!
In this episode, Bob’njoyce explore the importance of employee pay benefits to reflect an organization’s culture and values. All too often, employers mimic the market to determine what benefits to offer employees. While this is an important data point, an organization must also factor in its values and culture. Why this conversation now? Many companies, small and large, are struggling to pivot from past pay benefit practices that no longer meet the demands of a changing workforce. Assessing employee benefits through the lens of culture and values, and what employees most value, is critical to making this pivot. In this episode, you will get: • The importance of having leadership, OD, and HR in this conversation • Why lifestyle benefits like PTO, work from home, and health and wellness needs to be reinvented • Why companies are struggling to get it right • Examples of companies that integrate culture and values into their employee benefits Come on in, grab a snack, welcome!
In today’s episode we explore a brainstorming technique called, “What if…”, a conversation exercise that unleashes creativity, innovation, and new ideas. Bob’nJoyce take on the topic of the seismic change in the workplace resulting from two years of Covid disruption. Many organizations are returning to the old way of work despite worker resistance and resignations. Using the “What if” technique is about creating infinite possibilities by taking a future perspective. Okay, maybe not infinite but more than you might think. In this episode you will get: • An actual demo of how “What if…” works. • Why in our current tumult, the “What if…” technique is needed now more than ever • Tips on how to synthesize and prioritize the ideas that burble up “What if…” is an oldie but goodie technique. Our hope is that our conversation brings it back given the current chaos and discontent.
Blind spots exist in every organization. They conceal organizational truths, that when left uncovered, hinder effectiveness and stifle innovation. In this episode, Bob and Joyce explore HR/OD’s responsibility to speak truth to power. This important HR/OD role requires courage and determination to confront taboos and tip sacred cows. In this episode we uncover: * Why speaking truth to power is so important * The unintended consequences of not confronting truths * How to increase leaderships' receptibility to hearing uncomfortable truths * Using inquiry to speaking truth to power in a respectful and effective way * A conversation exercise that provides safety for people to tell harsh truths HR/OD needs to do more to expose organization truths. This begins through discovery and courageous conversation. Today’s podcast begins that conversation. Come on in, grab a snack, welcome…
In today’s podcast, our guest, Joe Doty, shares how to be aware of and overcome workplace burnout. Joe is Executive Director at Feagin Leadership Program and Duke School of Medicine Leadership Development Program (LEAD). Nowhere has burnout been more prevalent than for frontline medical workers. In his role at the Duke School of medicine, Joe has seen close-up the impacts of burnout on medical professionals. In this episode, you will get: A deeper understanding of why burnout happens A methodology for ‘seeing’ burnout through self-awareness The basic skills of leadership, influencing others, and emotional intelligence The importance of resilience and how to become more resilient Thanks to Joe, today’s episode is packed with a lot of practical advice and wisdom. So come on in, grab a snack, welcome!
Chaos and uncertainty has become the new normal and, as a result, we find ourselves at the beginning of the learning curve to cope. In this episode, Bobn’Joyce suggest strategies to not only survive, but thrive when chaos and uncertainty exist. You will get: * 7 clear strategies to navigate tough times * Why being in the ‘murky middle’ is an opportunity to create and innovate * The power of storytelling and taking the long view in providing perspective and hope * Leadership’s role in combating fear, calling-out unrealistic expectations, and providing context to get people unstuck * How to use de Bono’s lateral thinking to uncover solutions in murky times * Ways to create smooth edges and open-up thinking when all seems hopeless Get ready to be uncomfortable so make sure to have a snack, and soothing beverage as you listen.
In this episode, we explore the sources and implications of organizational pain. HR/OD and leadership have a role in addressing organizational pain that is often murky and unsettling. So what to do? That question is opened-up, examined, and learnings teased out based on real stories. In this episode: • You will learn why ignoring pain almost never works • The role of managers and HR/OD in addressing organizational pain • What works, and doesn’t work in managing pain • You will get practical tips on tactics to address the people impact of organizational pain
In this episode, Bob’NJoyce explore the benefits, and yes, the power of humor. More and more, organizations are declaring humor as a value. Leaders who are seen as not taking themselves too seriously, connect better with employees and put them at ease. So what is going is going here and why more now than ever? We take this on and discuss: • Why humor and play softens the system, loosens thinking, and helps people connect • How humor takes the edges off big fat mistakes and failures • Humor as the X-factor character trait in leadership • The power of Nurf balls, fun play, and goofy meeting warmups Come in… grab a snack… prepare to laugh and have fun. Welcome!
In this episode, Bob’nJoyce get granular on all things HR. Joyce interviews Bob on the arc of his career in HR and his perspectives on the power of HR when aligned with OD and leadership. In this episode we: * Provide examples on how to break into and grow in HR * Discuss the multifaceted nature of HR which is what attracts and, at times, frustrates practitioners * Discuss the balance of attending to the day-to-day while moving the needle on what matters most * Babble about HR/OD reporting structures Come in… grab a snack, welcome!
In this episode, our guest, John Vegas, speaks about the role of HR/OD in an organization’s success. Over a thirty-year career, John has worked in many roles in both HR/OD across diverse industries, and ultimately led several high impact HR/OD functions. In this episode, you will: * Witness John’s passion for unleashing the potential of individuals and organizations * Get sage advice on creating powerful partnerships with CEO's and their teams * Get advice on launching a career in HR/OD * Hear about John’s innovative, bold work in diversity, equity, and inclusion in both business and education * Learn John’s approach to big change and shifting a culture. Come on in....Grab a snack...Welcome
Blind spots can be the Achilles heel of leadership. In this episode, we explore why our blind spots hinder our effectiveness and an organization's success. The problem is that we all have them. In this episode, we: • Explore what blind spots are. • Discuss our personal blind spots and how we ‘see’ them. • Review the most common leadership blind spots. • Focus on what leaders can do to ‘see’ their blind spots. Come in…Grab a snack…Welcome
The saying, “When the student is ready, the teacher will appear,” is at the heart of successful mentoring. In this episode, we will explore mentoring programs and why some work but many don’t. The dilemma that unfolded in today’s podcast is that while the merits of mentoring relationships are critical to organizational success, both Bob’nJoyce had bad experiences with formal mentoring programs. In this episode, we will: * Explore the pitfalls of former mentoring programs * Discuss the importance of a learning culture * Describe the necessary conditions for mentoring to flourish * Provide practical tips that work No doubt the need for great mentoring has never been greater. In this episode, we play in the mentoring sandbox, get a little messy, but there are nuggets to add to your OD/HR skills toolbox. Enjoy…
Organizations are grappling with reinventing their workplace to attract and retain talent. In this episode, Bob’nJoyce noodle over what is possible when companies are imaginative and courageous in rethinking their workplaces. We riffed: * The assumption/myth that workplaces will return to pre-Covid norms * Why it may be time to throw out the old HR handbook * What employees value and therefore will demand from their work * Trusting employees will get the work done regardless of where/how they work * Giving your workers choice and freedom. Enjoy today’s podcast.
Third Party Facilitation (TPF) is an underappreciated role that HR & OD practitioners play. In this episode, we explore the importance and complexity of TPF. Most third-party facilitations are confidential. Many involve conflict or very intimate situations that must be held in confidence. When there is a power differential involved, the work is more complex. TPF is not coaching and is not therapy. It takes creating a safe, neutral space for "understanding the misunderstanding" between two people so that right action can be taken. Not easy. Not visible. And very necessary.
How does a food grocer from Maine launch a college recruiting program that attracted graduates from prestigious colleges and universities? In this episode, we explore one company’s innovative, counterintuitive approach to hiring high potential college graduates into an accelerated learning program. The program was called the Retail Management Trainee Program (RMT), an ordinary name that produced extraordinary results. In this episode, we discuss how the RMT program: * Produced a generation of CEO’s and senior executives for Delhaize-Ahold * Promoted diversity objectives * Has evolved and flourished for 40+ years * What your organization can do to transform their college recruiting process to achieve extraordinary results. Welcome. Grab a snack. Come on in.
Looking ahead there are more unknowns for families, institutions, and organizations as we emerge from the pandemic. In today’s episode, we take on the discomfort and demands of stepping into the unknown. For leaders, the ability to adroitly navigate the unknown is a core competency. We explore what that looks like and how it can be learned. In this episode we discuss: • The importance of constant contact when facing unknowns • Acting when old ways no longer work • The merit of taking medium size steps • Leaning into the discomfort of letting go Enjoy today’s episode.
In this episode, Bob’nJoyce explore why curiosity is a critical 21st Century leadership skill. It isn't a flavor of the week trend. Curiosity is the bedrock of creativity and imagination. Without it, there is no innovation or creativity. Crisis or radical change demands new ideas. This is where being curious comes in. Problem is, it’s not easy for many leaders. We discuss: —how trauma can freeze-out curiosity —where new ideas come from —that curious CEO's are invaluable —when a problem demands curiosity
This episode salutes front line HR/OD professionals who do the tough work every day to move people and organizations forward. These heroes must thread the needle on what is best for the organization and employees while staying grounded. In this episode, we discuss: • Speaking truth to power • The dance between proactive and reactive mode • Wrestling with thorny challenges and dilemmas • Going from compliance cop to strategic partner Kudos to all of you for the work you do every day often without recognition!
In this episode, Bob and Joyce talk about the difference between leading and managing. They play with defining both and talk about the blend of leading and managing going on today. They mention an assessment tool they think is good for leaders. The important role of a manager today is heightened due to the recruitment slump going on due to Covid. It is the managers of a company who are the key to hiring good people and retaining them. The new demand in managing is the nurture and psychological safety of associates. They discuss how compensation should fit the value of managing and share some ideas about how to do it. They ask for people to react and come on the Podcast to discuss the manager role as the epicenter of success for a business (this is a challenge).
In this podcast, Bob 'n Joyce talk about unexpected or "no obvious solution" moments where there is no time for a planned OD intervention. They describe what they did in those situations that worked. In different ways, they brought together the people being impacted to create an approach or solution for themselves. Often the success of this kind of experience lessened resistance to larger system change. Crisis creates opportunity to do things very creative and different.
In this episode, Bob 'n Joyce talk about the hiring process and the demand on HR/OD to get it right. There is nothing more important to a company’s success than hiring the best people and too many companies aren’t. We explore what’s not working and brainstorm ideas to make your hiring process a powerful differentiator. In this episode, you will get: • Why right now is a great opportunity to attract great talent. • How to make your hiring process a magnet for attracting the best. • Branding your values and vision into your hiring process. • Why it's important to be both high touch and high tech in your hiring process.
In this episode, Bob 'n Joyce share how the use of guided imagery helped kick off a profound culture shift in the Hannaford Supermarkets of New England. They discuss: a specific script of a guided imagery they used with large groups of food retailers to initiate the co-creation of a vision introduced by the new CEO Talk about how a radical method worked and why the CEO was bold enough to give it a try How the use of large groups of up to 350 people managed to be productive and galvanizing (involving over 2500 people!)
Bob’N Joyce discuss the pervasive issue of employee and organizational burnout. Once a taboo topic, the pandemic has exposed that it is a real condition, that left unaddressed, devastates individuals, teams, and entire organizations. Rethink the responsibilities of employers to their employees amidst changing priorities. Discover how employers can promote resilience. In this episode, we cover: • The role HR/OD plays in confronting burnout • Helpful tips on how to detect burnout • Actions to take when you are in burn out • Interventions to expose and heal organizational burnout
OD practitioners wear a lot of hats. In this episode, Bob’nJoyce sort through these many hats using the Global OD Model developed by ODN. This model defines the discipline of organizational development and assesses areas for professional development. We discussed: • The multi-faceted work of an OD professional working inside a company and the richness of the work as well as the complexity of the many hats worn when working inside. • The work we have done that fits under each segment of the Global OD Model to show the benefit of having a model that provides grounding for both the OD leader and the company • The benefit of the model to serve as a kind of “you are here” map that helps both the practitioner and the company to understand the work and give context.
Turnabout is fair play. In this episode, Bob’n Joyce discuss common OD/HR leadership flaws and their unintended consequences. HR/OD professionals, like CEO’s, are human and, as a result, imperfect. We all possess flaws that, if left unattended, diminish our impact. Here are a few of the common flaws we discuss: • Acting too small when what is needed is big • Going too bold, too far, too soon before ‘massaging it” into the system • Over-owning what is, and the self-imposed demand to solve • OD/HR speak/language that loses and/or turns off others in the process • Knowing when to fold your hand and leave You get it, we, Joyce and Me, have many flaws. Let’s celebrate our humanity!
CEOs are human and, as a result, imperfect. They all possess flaws that if left unattended, diminish both their impact as well as that of the team reporting to them. In this episode, Bob’n Joyce discuss common flaws they have observed and their unintended consequences. Here are some of the common flaws they discuss: • Blind spots – The failure to ask the question, “What am I not seeing?” • The discipline to stay on message • Pulling from the same bag of tricks • Delivering and receiving tough messages
A company needs a culture that supports the business and energizes its employees. In this episode, Bob ‘n Joyce: • Attempt to define what culture is and why it matters. • Suggest a fun tool to diagnose an existing culture. • Describe an intervention of 2,500 people to co-create a vision and culture. Come in, grab a snack, Welcome!
In this episode, Bob’nJoyce focus on line supervisors, and middle managers who are critical to getting the important work done. Unfortunately, this group is often neglected, marginalized and, at worse, maligned. Bob’nJoyce discuss the importance of managers to business success and how OD/HR can design processes that empower and reward them. In this episode, you will get: • Practical and far out ideas that makes managers feel seen and heard. • Using pay and power to recognize the importance of line-managers. • An intervention that empowers both managers and the CEOs. • The power of ‘what ifs exercise.’
In this episode, Joyce shares the criteria that she and the CEOs she's worked with agreed to that enabled them to do bold work. She demonstrates the benefits of forging a partnership where trust, good will, and taking risk, opens the way for impactful interventions and making learning the heart of the organization. Here is a sample of nuggets to be mined in today’s episode : • The benefits of starting small and the magic of “pilots”. • The willingness to take it on the chin when things don’t go right. • The 80-20 rule – 20% of work happens in the meeting, 80% of the work is in the preparation. • The importance of getting 10% of the people in a meeting on your side beforehand. • Never make your CEO look silly or wrong.
In this episode, we dig into the challenge of keeping an organization moving forward in times of turbulent transition. Bob ‘n Joyce share resources that have helped them and may help listeners today. Turbulence and change are the new normal. There are good nuggets to be mined in this episode.
In Episode 14, we lean into the discomfort of learning from meeting facilitation gone awry. If you are doing bold work, you are bound to get stuck when you and others have no idea what you are doing or where you are going. Today Bob and Joyce discuss what do when your meeting plan isn’t working for you or participants. They discuss the role of metaphor, asking good questions, coming clean, and improvisation as means to work through these cringe-worthy moments. We all experience a flat meeting where you are leading. That is the gaffe. The magic is how we recover from the moments in the moment to get back on track.
In this episode, we continue our conversation on 2021 leadership being reimagined. Joyce’s article on the “C’s” of leadership created a context for a new model of modern leadership. Today, we followed our energy to focus on feminine characteristics of leaders, many of which are included in the “C’s.” Today’s conversation takes on the prickly topic of feminine leadership characteristics that is often mistaken for gender-based, male versus female comparisons. Despite our own discomfort, we followed our energy to express our belief that modern leadership demands a more feminine approach. We invite you to listen to this conversation that raises as many questions as it answered.
Old patterns and norms of leadership just don’t work anymore. In this Episode, Bob ‘n Joyce share the Big “C’s” of Leading – a framework for reimagining 2021 leadership. Modern leaders must lead differently to unleash organizational potential. They must skip a generation of leadership learning and leap into modern leading, learning while they are in mid-air. Only the most Courageous (one of the “C’s”) of leaders take this on.
In Episode 11, Bob’nJoyce take on the topic of best practices in performance management and professional development. They share what worked well, what didn’t work at all, and the lessons they have learned along the way. Bob and Joyce cover: • The importance of open and frequent performance conversations • Why so many people whose jobs are on the line don’t know it • Moving from adversarial to productive performance dialogue • The magic of “in the moment” feedback Performance management continues to be hard to get right. Join us in the quagmire where punitive meets possibility.
In this Podcast, Bob and Joyce continue to share funny, quirky, and true events that didn't work too well (we needed 2 episodes because we have so many). This episode reminds us that learning often comes from painful, cringing moments. It also reminds us of the value of having a work buddy to lean into. Some show flaws in the work. Some show courage. All are funny now but terrifying when they happened. Joyce and Bob cover: Recovering from a micro-aggression - maintaining your integrity in chaos - the burden of the HR/OD role - When and how to pivot when things go wrong- like really wrong.
In this Podcast, Bob and Joyce share funny, quirky, and true events that didn’t work so well. Many are funny in retrospect and show the need to pivot in the moment. Some show courage. Some show flaws in the work itself. And some show the ethical dilemmas that have to be navigated in doing OD/HR work inside an organization. Joyce and Bob cover: —large event disasters —Board meeting blow-up —Right sizing done well and not so well —A warm-up gone astray —Some hacks learned from the hiccups
In today’s episode, we explore the many quagmires that we find ourselves in as HR/OD professionals. Easier said than done when we are in the quagmire too. We must assess continually the impact of uncertainty as well as ethical considerations, and then act to maintain the health and engagement of employees. Today’s conversation goes deep into the quagmire, specifically around race, and social inequality, and we took stabs about how to heal and move forward. This is a raggedy conversation that hopefully will leave you curious about your own story. We were nervous about posting this, but felt we must. Get ready to get uncomfortable.
In this episode, BobnJoyce talk about less recognized elements of interventions that support good results and give examples. —treating participants as guests —preparing an entire HR department to serve as table “hosts/facilitators” for retail guests —designing an intervention that goes counter to organizational habit —the importance of setting atmosphere to support content —managing the tension of learning--adjusting from loose to tight
In this episode, Bob’nJoyce interview Scott Harrison, one of the original members of Hannaford’s first store manager learning group. We invited Scott to Bob’nJoyce because as the old saying goes, “The proof in the pudding is in the eating.” Scott shares his recollection of the experience and how it transformed him and his fellow store managers. Some 30 years later, Scott describes how being a member of this learning group shaped his leadership as a C-suite executive at Food Lion, LLC.
What would you do if your training budget was cut right before you were ready to launch a well thought out, integrated approach to store manager training? This is exactly what Joyce faced when she introduced learning groups as a ‘work around’ to her budget woes. Bob ‘n Joyce will explore this thing called learning groups- what they are, how they work, and how they transformed the work culture in retail.
With the recent shift in power in our nation’s capital, this episode suggests a path forward to neutralize the polarized politics that defines our times. Using OD practices that sow the seeds of small ‘d’ democracy, communities can begin a dialogue where what binds us, a common purpose, becomes greater than what divides us.
In this episode, Bob and Joyce talk about the fact that we, in the US and the world, are going through more than one trauma. They talk about trauma as shockingly fast change done to you, not with you. They share practices and approaches that they have used for companies and for individuals. They mention: * Bill Bridges work on change * What behaviors work in trauma chaos * A tool--the polarity continuum * The importance of HR/OD in teaching new ways of being in a work community * Ways to have conversations of profound differences
In this episode, we revisited Kathy’s time at Hannaford as the head of HR and the powerful force she was that transformed HR and the company. If you worked with Kathy, our hope is that this podcast rekindles your own fond memories. If you didn’t know Kathy, we hope you enjoy the lessons of the early transition of HR becoming a strategic partner at the C-suite table.
In this episode, Bob’nJoyce share why they love OD. They are not alone. Leaders in HR and the C-suite are increasingly looking to OD to motivate employees in achieving organizational goals. So what is this thing we call OD and why is it a powerful discipline to unleash an organization’s potential? They cover: What excites them most about OD Why OD/HR is so fundamental to what is happening in the world today The importance of policy development on a culture The energy and power of OD done well
Join Bob Stapleton and Joyce Wilson-Sanford as they dive into what you can expect when listening to the Bob 'n Joyce Talk HR 'n OD Podcast. With new episodes each week, tune in to hear their tips, tricks, and hacks for Human Resources and Organizational Development. Learn about their experiences, why they started this podcast, and stay around for the laughs. View more information at www.bobnjoyce.com.
Welcome to the Bob 'n Joyce Talk HR 'n OD Podcast. Meet us, find our why we are doing this podcast, and what our hope is for you, our listeners. Don't forget to review us on Apple Podcasts, and to check out our Facebook page by searching for bobnjoyce. View more information at www.bobnjoyce.com.