The Wow Factor: Recent Episodes

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Peter Palivos is an attorney, entrepreneur, and nationally recognized advocate for America's veterans. While building a successful legal career, Peter has dedicated decades to serving military families through philanthropy, veteran support initiatives, and large-scale community events. His passion for honoring those who have served recently culminated in bringing more than 40,000 people together at Allegiant Stadium for one of the nation's largest celebrations of veterans and military families.

Peter joins me today to share how five generations of military service shaped his love for America, why gratitude should always be backed by action, and how one conversation with a Vietnam veteran forever changed the direction of his life. We discuss the importance of serving those who have sacrificed for our freedom, the growing impact of large-scale veteran appreciation events, the responsibility communities have to care for military families, and how faith, generosity, and leadership can inspire others to make a lasting difference.

"It's important that we tell veterans, 'Thank you for your service,' but it's even more important that we back it up with deeds." – Peter Palivos

"Veterans ask for nothing, but once they come home injured, we have an affirmative duty to take care of them." – Peter Palivos

"We are not here as red Americans or blue Americans. We are here as red, white, and blue Americans because we love our country." – Peter Palivos

This Week on The Wow Factor:

• How five generations of military service inspired Peter's lifelong commitment to serving veterans

• Why a Vietnam veteran's personal story became the catalyst for Peter's philanthropic mission

• The simple but powerful difference between thanking veterans and actively serving them

• How veteran appreciation events grew from small community dinners to a 40,000-person gathering at Allegiant Stadium

• Why Peter believes communities, businesses, and professional sports organizations can play a larger role in supporting military families

• How faith, patriotism, and generosity continue to guide Peter's work and vision for the future

Peter Palivos' Words of Wisdom:

Gratitude is most meaningful when it moves beyond words and becomes action. When we honor those who have served and use our gifts to serve others, we help strengthen our communities and remind people they are never forgotten.

Connect with Peter Palivos:

• Peter Palivos Website

• Peter Palivos LinkedIn

Connect With Brad Formsma:

• WOW Factor Website

• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

• Brad Formsma on Facebook

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Christine Dold | Owner of The Bakery on the Corner | Craftsmanship, Community, and the Joy of Meaningful Work

Christine Dold is the owner of The Bakery on the Corner in Hart, Michigan, a beloved small-town bakery that has been serving the community for generations. After an unexpected career path led her into the baking industry, Christine and her husband, Greg, purchased the historic bakery in 2017 and have continued its nearly century-long tradition of handcrafted donuts, fresh-baked bread, and exceptional customer service. Through countless overnight shifts, unwavering consistency, and a deep commitment to quality, Christine has become a cornerstone of the Hart community.

Christine joins me today to share how an accounting degree and a love of horses unexpectedly led her into the bakery business, why preserving the legacy of a 90-year-old business is both an honor and a responsibility, and what it takes to produce fresh donuts while the rest of the world sleeps. We discuss the discipline behind mastering a craft, the importance of consistency in serving a community, the value of hard work, why small businesses thrive through authenticity, and how finding work you truly enjoy can lead to a fulfilling life.

"Donuts are good for your mental health." – Christine Dold

"If you don't love what you're doing, find something that you do love." – Christine Dold

"I love handling the dough. I love making them. If you don't love it, find something that you love to do." – Christine Dold

This Week on The Wow Factor:

• How an unexpected career change led Christine from accounting and horse management to owning a historic bakery

• What it takes to preserve and operate a nearly 90-year-old family bakery while maintaining its reputation for quality

• Why the overnight baking schedule requires precision, discipline, and a true passion for the craft

• The importance of consistency, authenticity, and community in building a successful small business

• Why Christine believes hard work, gratitude, and personal responsibility are still essential ingredients for success

• How finding work you genuinely enjoy can transform even the hardest days into meaningful ones

Christine Dold's Words of Wisdom:

Success starts with finding work you genuinely enjoy. When you're passionate about what you do, even the difficult days become worthwhile because you're creating something meaningful for others and taking pride in doing it well.

Connect with Christine Dold:

• The Bakery On the Corner

Connect With Brad Formsma:

• WOW Factor Website

• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

• Brad Formsma on Facebook

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Tim Eaton is the Founder and CEO of NutraMedix, a company dedicated to developing plant-based nutritional supplements while operating from a mission far greater than business success. A former missionary pilot in Peru, Tim's journey took him from flying supplies into remote villages to learning about medicinal plants from indigenous communities, ultimately leading him to build a company centered on helping people pursue better health while giving generously to ministries around the world. His story is one of faith, stewardship, and a lifelong commitment to serving others.

Tim joins me today to share how growing up on a farm in Maine shaped his work ethic, why missionary aviation became his first calling, and how his experiences in Peru unexpectedly laid the foundation for NutraMedix. We discuss the philosophy behind whole-plant nutrition, why stewardship, not ownership, drives every business decision he makes, and how his desire to fund ministry has remained at the heart of the company for more than three decades. Tim also shares practical insights on health, purpose, and what it means to faithfully use the gifts God has entrusted to us.

"We decided to start a business with the purpose of giving 50% of the profits away." – Tim Eaton

"We are stewards of what God has entrusted to us, not owners." – Tim Eaton

"We want to help people get well and stay well, fund ministries, and see people come to know Jesus." – Tim Eaton

This Week on The Wow Factor:

• How growing up on a farm in rural Maine shaped Tim's work ethic and leadership
• Why God redirected Tim's dream from commercial aviation to missionary flying in Peru
• The experiences in Peru that introduced him to medicinal plants and changed his life's direction
• How NutraMedix was founded with a mission to give away 50% of its profits
• The difference between preserving whole-plant extracts and altering natural compounds
• Why Tim believes stewardship is a more powerful mindset than ownership
• How faith continues to influence NutraMedix's business decisions and long-term mission
• Why helping people improve their health is ultimately about serving others and advancing God's Kingdom

Tim Eaton's Words of Wisdom:

Everything we have belongs to God. When we stop thinking like owners and begin living as faithful stewards, our work, our resources, and our businesses become opportunities to serve others, strengthen God's Kingdom, and make an eternal impact.

Connect with Tim Eaton:

• NutraMedix Website
• NutraMedix Instagram
• NutraMedix Facebook
• NutraMedix YouTube
• Tim Eaton LinkedIn

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook

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Lee Greenwood is an award-winning recording artist, songwriter, and American icon best known for writing and performing "God Bless the USA," one of the most recognized patriotic songs in American history. With a career spanning decades, Lee has earned numerous industry honors, including multiple Male Vocalist of the Year awards, while using his platform to celebrate faith, family, freedom, and service. From his early days growing up on a sharecropper's farm to performing for presidents and supporting America's military families, Lee's journey is a testament to perseverance, gratitude, and the power of staying faithful to your calling.

Lee joins me today to discuss his early years growing up in California, finding his passion for music, and the hard work that eventually led him to Nashville. He shares the story behind writing "God Bless the USA," how his faith became a guiding force in his life, and why he believes America continues to be a place of opportunity and redemption. Lee also reflects on the importance of giving back, supporting veterans, and living in a way that positively influences others.

"You'll never be disappointed in hard work." - Lee Greenwood

"When you live life as a Christian, I believe you influence others even if they didn't ask for it. It's how you live, not how you tell people you live." - Lee Greenwood

"I wasn't about the money. I wasn't about fame. I was about existing. And this is a free country." - Lee Greenwood

This week on The Wow Factor:

• How Lee's childhood on a sharecropper's farm shaped his work ethic
• Why faith and music became such important parts of Lee's life
• The journey from playing piano in Las Vegas to becoming a Nashville recording artist
• The divine appointments that helped guide Lee's career
• The story behind writing "God Bless the USA" and why the message continues to resonate
• Lee's experiences performing for and building relationships with U.S. presidents
• Why generosity, service, and supporting others remain central to Lee's mission

Lee Greenwood's Words of Wisdom:

You'll never be disappointed by hard work. Use your gifts, stay productive, be wise with what you've been given, and always look for opportunities to help others.

Connect with Lee Greenwood:

• Lee Greenwood's Website
• Lee Greenwood's Tour Schedule
• Lee Greenwood's YouTube
• Lee Greenwood's Music on Spotify
• God Bless The USA Bibles

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook

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In honor of the life and legacy of Bob Woodson, we are re-airing this special conversation. Bob, Founder and President of the Woodson Center and 1776 Unites, dedicated his life to poverty alleviation and empowering disadvantaged communities to become agents of their own uplift. His decades of service, wisdom, and commitment to helping communities discover their own solutions left a lasting impact on countless lives.

Bob Woodson was an influential leader on issues of poverty alleviation and empowering disadvantaged communities to become agents of their own uplift. Woodson was a frequent advisor to local, state and federal government officials as well as business and philanthropic organizations. His social activism dated back to the 1960s, when as a young civil rights activist he developed and coordinated national and local community revitalization programs. During the 1970's he directed the National Urban League's Administration of Justice division. Later he served as a Resident Fellow at the American Enterprise Institute. As Founder and President of The Woodson Center, Bob was on a mission to help residents of low-income neighborhoods address the problems of their communities.

Bob joins me today to discuss his approach to dealing with race relations in America and what he believes is a huge problem; the disconnection between work and income, in underserved communities.

"People are inspired to change and improve and cooperate when you can show them examples of victories that are possible, not always reminding them of injuries to be avoided." - Bob Woodson

One of the most powerful metaphors about that makes a difference is that to some on the left, Hank Aaron was the strikeout king. But to some of us who look at the glass as being half full, he was the home run king. It depends upon what your perspective is. - Bob Woodson

"You should always look for antibodies. Even in the worst communities, there are healthy elements that I call community antibodies. If you say that 70% of the people in that community are raising children that are dysfunctional, it means 30% or not. You can learn nothing from studying failure except how to create failure." - Bob Woodson

This week on The Wow Factor:

• How Bob's upbringing inspired him to work in Civil Rights
• The breakdown of the traditional American Family
• Why you can't define Black America by slavery
• The importance of looking for the solution to every problem
• Why you can't judge people by their past
• When you give freely, don't give with the expectation that you will be thanked
• Why you must stay faithful to what you do and not be so attached to the outcome of what you're doing
• Why America is a country of redemption

Bob Woodson's Words of Wisdom:

When you give freely, don't give with the expectation that you're going to be thanked. Give out of Godly responsibility, rather than compassion.

Connect with Bob Woodson:

• The Woodson Center
• The Woodson Center Facebook
• The Woodson Center LinkedIn
• The Woodson Center Instagram
• The Woodson Center YouTube
• 1776 Unites

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook

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Governor Kevin Stitt is the 28th Governor of Oklahoma, entrepreneur, business leader, husband, and father of six. Before entering public service, Governor Stitt founded Gateway Mortgage with just $1,000 and a computer, growing it into a nationwide financial services company with more than 1,000 employees. Guided by his faith, commitment to family, and belief in the American Dream, Governor Stitt has focused his leadership on creating opportunity, strengthening communities, and encouraging the next generation to pursue their God-given potential.

In this episode, Brad and Governor Kevin Stitt explore the connection between faith, leadership, generosity, and creating lasting change. Governor Stitt shares his journey from building a business to stepping into public service, the role prayer played in his decision to run for governor, and the lessons he has learned while leading Oklahoma. The conversation dives into family values, fostering hope in young people, the importance of gratitude and generosity, restoring opportunity through community involvement, and why strong families and personal responsibility are foundational to a thriving culture.

"When God puts a dream or desire in your heart, I think it was there from a long time ago." – Governor Kevin Stitt

"Your future can be better than your present because we can get you with mentors and we can say, 'Hey, here's how you step forward." – Governor Kevin Stitt

"If you set out to be the best version you can, that's success. I think everybody can be successful in whatever God has put in front of them." – Governor Kevin Stitt

This Week on The Wow Factor:

• Governor Stitt's upbringing in Oklahoma and the faith foundation that shaped his leadership
• How he started a company with $1,000 and grew it into a national business
• The role prayer, calling, and courage played in his decision to run for governor
• Why hope is a powerful tool for helping young people create a better future
• The importance of faith, family, churches, and communities working together
• How gratitude and generosity shift our focus away from ourselves and toward others
• Why Governor Stitt believes the American Dream is still alive for the next generation

Governor Kevin Stitt's Word of Wisdom:

Do not underestimate the dreams and opportunities God places in front of you. Your circumstances do not define your future, and success is not measured only by wealth, status, or recognition.

Connect With Governor Kevin Stitt:

• Governor Kevin Stitt Official Website
• Governor Kevin Stitt Facebook
• Governor Kevin Stitt X Account
• Governor Kevin Stitt YouTube

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook

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Ines Franklin is a teaching pastor, speaker, and author of Blended and Blessed and Uncharted: Navigating Your Unique Journey of Faith. Originally from Puerto Rico, Ines has experienced firsthand the complexities of brokenness, blended family life, redemption, and restoration. Through her writing and ministry, she helps families navigate difficult seasons with honesty, grace, and a faith-centered perspective rooted in the teachings of Jesus.

In this episode, Brad and Ines Franklin explore the realities of blended family life, the emotional weight of divorce and rebuilding trust, and the ways God brings healing through vulnerability, empathy, and perseverance. Ines shares her personal story of abuse, addiction, divorce, and restoration, along with how she and her husband Jim built a unified family rooted in grace and faith. The conversation dives into the Beatitudes, emotional healing, family dynamics, forgiveness, leadership within the home, and how blended families can become powerful examples of redemption and hope.

"Jesus does not turn away from messy situations. He steps into them with grace and redemption." – Ines Franklin

"Blended families are not second-class families. God can bring healing, unity, and purpose even through brokenness." – Ines Franklin

"Every family has dysfunction somewhere. The goal is not perfection. The goal is movement toward healing, wholeness, and unity." – Ines Franklin

This Week on The Wow Factor: * Ines' journey from Puerto Rico to California and learning English as a teenager * Her experiences with abuse, divorce, addiction, and hitting rock bottom * How faith and church became the turning point in her healing journey * The meaning behind blended families and the hidden grief many families carry * Why the Beatitudes became the framework for Blended and Blessed * The importance of vulnerability, empathy, and keeping short accounts in family relationships * How blended families can reflect God's redemption and become a light for others

Ines Franklin's Word of Wisdom: Do not let shame, brokenness, or past mistakes convince you that your family cannot heal. God works through imperfect people and messy situations. Healing often happens one step at a time through honesty, grace, forgiveness, and a willingness to keep moving toward unity even when it feels difficult.

Connect With Ines Franklin: * Ines Franklin Website * Ines Franklin on Instagram * Ines Franklin on Facebook * Ines Franklin on LinkedIn * Buy Ines Franklins Books * The Journey We Share | Faith and Life Uncharted Podcast

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Heather Rice-Minus is the President and CEO of Prison Fellowship, the nation's largest ministry serving those impacted by incarceration. With a background in law, public policy, and justice reform, Heather has dedicated her career to helping people encounter hope, dignity, and restoration through faith and community. Through her leadership, Prison Fellowship continues to expand its mission of supporting incarcerated individuals, their families, and the churches and volunteers who walk alongside them.

In this episode, Brad and Heather Rice-Minus explore the mission and impact of Prison Fellowship, the organization founded by Chuck Colson after his experience in prison following Watergate. Heather shares her journey from seeing herself as a secondary leader to stepping into the role of CEO, along with the importance of mentorship, vision, and empowering others. The conversation dives into prison ministry, Angel Tree, justice reform, leadership development, generosity, and the powerful ways lives can be transformed through faith, presence, and purpose.

"Sometimes the people you least expect to teach you about grace are the very people who understand it most deeply." – Heather Rice-Minus

"Leadership is not about doing everything yourself. It is about equipping others to thrive and succeed." – Heather Rice-Minus

"We are not just serving people impacted by incarceration. We are witnessing God transform lives both inside and outside prison walls." – Heather Rice-Minus

This Week on The Wow Factor: * Heather's journey from policy work and law school to leading Prison Fellowship * How mentorship and encouragement helped Heather step into leadership * The origin story of Prison Fellowship and Chuck Colson's transformation after Watergate * The impact of Angel Tree and supporting children with incarcerated parents * Why prison ministry is about presence, dignity, and restoration * The role churches play in serving families impacted by incarceration * Heather's vision for the future of Prison Fellowship and the next generation of leaders

Heather Rice-Minus' Word of Wisdom: Do not underestimate the power of vision, encouragement, and showing up consistently for people. Leadership is about helping others discover their purpose, staying faithful to the mission in front of you, and continuing to point people toward hope, restoration, and lasting impact.

Connect With Prison Fellowship: * Prison Fellowship Website * Prison Fellowship Facebook * Prison Fellowship Instagram * Prison Fellowship YouTube

Connect With Heather Rice-Minus: * Heather Rice-Minus on LinkedIn

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Derek Coburn is a financial advisor, entrepreneur, and author of Let's Retire Retirement, a book that challenges the traditional idea of retirement and encourages people to think more intentionally about wealth, work, purpose, and the future. Through his work, Derek helps leaders and families rethink what it means to plan well, live generously, and build a meaningful life beyond financial success.

In this episode, Brad and Derek Coburn explore why the old model of retirement may no longer serve people well and how a more purposeful approach can lead to greater fulfillment. Derek shares his perspective on financial planning, stewardship, entrepreneurship, and designing a life that is not centered on simply stopping work, but on continuing to grow, contribute, and make an impact. The conversation dives into legacy, generosity, long-term thinking, and the importance of aligning money with values.

"Retirement should not be the goal. A meaningful life should be the goal." – Derek Coburn

"Money is a tool, but purpose is what gives it direction." – Derek Coburn

"The future is not just something we prepare for financially, it is something we design intentionally." – Derek Coburn

This Week on The Wow Factor:

• Why Derek believes it is time to rethink the traditional idea of retirement
• The message behind Let's Retire Retirement
• How financial planning changes when purpose becomes the focus
• Why wealth should be connected to values, stewardship, and impact
• The importance of designing a life you do not want to retire from
• How leaders can think differently about legacy and long-term contribution
• The role of generosity in building a meaningful financial future
• Practical ways to align money, purpose, and everyday decisions

Derek Coburn's Word of Wisdom:

Do not make retirement the finish line. Build a life with so much purpose, meaning, and impact that you are not simply waiting to step away from it. Use your resources wisely, stay connected to what matters most, and think intentionally about the kind of future you are creating.

Connect With Derek Coburn: * Derek Coburn Website * Let's Retire Retirement * Derek Coburn on LinkedIn * Derek Coburn on Facebook

Connect With Cadre:

• Cadre Website

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Jennie Groff is a co-founder and leader behind Stroopies, a purpose-driven business rooted in Lancaster, Pennsylvania, that creates handcrafted stroopwafels while providing meaningful employment opportunities for resettled refugee women. Raised on a dairy farm, Jennie's journey into entrepreneurship wasn't traditional, but through faith, persistence, and a deep commitment to community, she and her husband transformed a simple idea into a growing business that blends quality products with real human impact.

In this episode, Brad and Jennie Groff explore the story behind Stroopies beginnings, from humble roots and early uncertainty to building a thriving operation that now produces tens of thousands of stroopwafels each month. Jennie shares how the business evolved from a small, faith-led idea into a scalable model that supports women from around the world. The conversation dives into entrepreneurship, leadership, cultural diversity in the workplace, and the lessons learned through trial, faith, and steady progress. Jennie also reflects on gratitude, community, and the deeper purpose behind building something that serves others.

"Life is better if we share what we have." – Jennie Groff

"Sometimes you just don't know. You try things, some work, some don't." – Jennie Groff

"Just don't bury the seed, keep going, even if it's not perfect." – Jennie Groff

This Week on The Wow Factor:

• Jennie's upbringing on a dairy farm and early entrepreneurial instincts
• The origin story of Stroopies and its mission to support refugee communities
• Turning a European treat into a scalable, purpose-driven business
• The challenges and uncertainty of building a business from the ground up
• Creating a workplace that bridges cultures, languages, and backgrounds
• The role of faith, prayer, and persistence in decision-making and growth
• How small moments and "sign markers" helped guide the business forward

Jennie Groff's Word of Wisdom:

Don't bury the gifts you've been given. You don't have to do things perfectly to move forward, what matters is that you keep going. Growth comes through trying, learning, and staying committed, even when the path isn't clear. Keep planting, keep working, and trust that progress happens over time.

Connect with Stroopies:

• Stroopies Website
• Stroopies Instagram
• Stroopies Facebook
• Place a Stroopies Order

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Steve Hochman is a fitness entrepreneur, coach, and international bestselling author of The 3, known for helping thousands achieve lasting fat loss and improved health without restrictive dieting. As the founder of OC Fit Body, a multi-location fitness and coaching business, Steve has spent over two decades helping clients transform their bodies and reverse chronic conditions like type 2 diabetes through simple, science-backed methods.

In this episode, Brad and Steve Hochman unpack a powerful journey of adversity, breakthrough, and purpose-driven work. Steve shares his early struggles with Tourette Syndrome, homelessness, and severe anxiety, along with the defining moment that forced him to change the trajectory of his life.

The conversation dives deep into the science behind the glycemic index and why most people are unknowingly working against their bodies when it comes to fat loss and health. Steve also breaks down the philosophy behind his book The 3: How To Shred Fat, Get Healthy, and Be Fit Without Counting Calories, Calculating Macros, or Starving—and Keep Eating the Delicious Foods You Love, a system designed to simplify nutrition while delivering real, sustainable results. From building a global fitness business to stepping away and rediscovering his purpose, Steve shares lessons on discipline, identity, and what it really takes to create lasting change.

"Every problem you solve with yourself, you now have a solution to give to others." - Steve Hochman

"You can't give what you don't have. Solving your own problems is how you serve other people." - Steve Hochman

"Stop focusing on what you want. Appreciate what you've been given, and just do the work." - Steve Hochman

This Week on The Wow Factor:

• Steve's early life challenges, including Tourette Syndrome and social isolation
• The turning point that pulled him out of homelessness and into purpose
• How the glycemic index works—and why it matters more than calories
• The truth about "healthy" foods and misleading nutrition labels
• Building and scaling a global fitness franchise—and the lessons learned
• Why purpose—not money—became the foundation for his life and work
• How simple ingredient swaps can lead to fat loss and diabetes reversal
• The role of strength training, fasting, and consistency in long-term health

Steve Hochman's Word of Wisdom:

Your purpose has to be bigger than yourself. When your life is anchored to something greater; serving others, giving value, or making an impact, you stay aligned even when things get difficult. Pair that with gratitude, and you create a foundation that keeps you grounded, focused, and moving forward.

Connect with Steve Hochman:

• OC FIT
• Steve's LinkedIn
• Steve's Instagram
• Steve's Book - The 3: How To Shred Fat, Get Healthy, and Be Fit Without Counting Calories, Calculating Macros, or Starving and Keep Eating the Delicious Foods You Love

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Mark Batterson is the lead pastor of National Community Church in Washington, D.C., and a prolific bestselling author known for his ability to blend faith, leadership, and personal growth into practical, lived-out wisdom. With more than two decades of writing and nearly 30 years of pastoral leadership, Mark has built a legacy centered on long obedience, bold vision, and unwavering trust in God's timing. In this episode, he joins Brad to unpack the core idea behind his latest message: "gradually, then suddenly."

Brad and Mark explore the tension between patience and ambition, and why most meaningful growth in life and leadership doesn't happen overnight. They talk through the discipline of long-term vision, the importance of honoring those who came before us, and how setbacks often become the catalyst for greater opportunities. Mark shares stories from his own journey, from starting with just 19 people and $2,000 a month to leading a thriving, debt-free organization, and reflects on the deeper meaning of legacy: not what you accomplish, but what others accomplish because of you.

"God has a way of showing up and showing off, almost every 'suddenly' is preceded by a whole lot of 'gradually." - Mark Batterson

"We overestimate what we can do in a year or two, but we underestimate what God can do in 10, 20, or 30." - Mark Batterson

"Legacy is not what you accomplish; it's what others accomplish because of you." - Mark Batterson

This Week on The Wow Factor:

• The concept of "gradually, then suddenly" and how it applies to faith, leadership, and long-term success
• Why we overestimate what we can do in the short term and underestimate what's possible over decades
• The discipline of "long obedience in the same direction" and resisting the pull of instant results
• How honoring mentors and spiritual leaders can shape your path and perspective
• Why most "overnight success" stories are actually built over 10–20 years behind the scenes
• The difference between action regret and inaction regret, and why missed opportunities matter most over time
• How to think about legacy as influence that multiplies through others, not just personal achievement

Mark Batterson's Wow Moment:

Mark reminds us that real growth, impact, and transformation rarely happen on our timeline. The most meaningful things in life, faith, leadership, relationships, and legacy, are built slowly, through consistent inputs and daily obedience.

Connect With Mark Batterson:

• Mark's Website
• Mark's Books
• Mark's Facebook
• Mark's Instagram

Connect With National Community Church:

• National Community Church Website
• National Community Church Instagram
• National Community Church YouTube

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Josh Block is the longtime leader of Block Imaging, a global healthcare equipment company known for its distinctive people-first culture and multigenerational family leadership. After unexpectedly stepping into the president's role at just 29 years old, Josh spent the next decade and a half guiding the organization's growth from a $30 million business into a thriving enterprise of over 425 team members. In this episode, he joins Brad to share insights from his new book, People Matter at Work, a practical framework for helping leaders create cultures where team members feel safe, seen, and successful, and where the organization wins as a result.

Brad and Josh talk through the pivotal backyard moment that changed the course of Josh's life overnight, what it was like to suddenly lead people decades older than him, and how humility became the essential ingredient that shaped his leadership. They explore the "Me Cycle" vs. the "We Cycle," why so many workplaces get stuck in unhealthy patterns, and how transparency, thoughtful leadership, and tough-but-kind conversations can turn a culture around. Josh also shares real stories from inside Block Imaging, the importance of organizational identity, and what it looks like to democratize leadership as a company grows far beyond the founder's reach.

This Week on The Wow Factor:

• Josh's early roots in Lansing, Michigan, selling strawberries door-to-door and discovering a love for entrepreneurship at a young age
• The unexpected Friday-to-Monday transition from sales rep to president, and how humility shaped his early leadership
• What the Me Cycle looks like inside companies, and why leaders unintentionally create cultures where people stop caring
• The We Cycle: how safety, transparency, and shared purpose turn individuals into a thriving team
• Why organizational identity matters, and how a clear mission draws the right people and gently repels the wrong ones
• How Block Imaging grew from 30 employees to more than 425, and why growth creates opportunities for others, not just leadership
• A real-time story from this week: how Josh coached a leader through caring for a team member facing trauma at home
• Why clear, honest feedback is generosity, and how "closing the gap" conversations can transform careers

"Leadership is accomplishing things through others, and that begins with humility." - Josh Block

"If you're glad you're here today, it's because someone before you didn't stop the growth. That's the invitation to keep building for the next person." - Josh Block

"When people feel safe, seen, and successful, they give back. It gets lighter for everyone because the work is shared." - Josh Block

Josh Block's Wow Moment:

Josh reminds us that technical skill doesn't automatically translate into strong leadership. Leading well takes humility, curiosity, and a commitment to building a culture where people truly matter. His core message is simple: people are worth it. When leaders slow down, care intentionally, and lead transparently, the impact reaches far beyond the work itself.

Connect With Block Imaging

• Block Imaging Website
• Block Imaging Facebook
• Block Imaging LinkedIn
• Block Imaging YouTube
• Block Imaging Instagram

Connect With People Matter at Work

• People Matter at Work Website
• People Matter at Work Book
• Book Josh Block To Speak

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Dr. Emerson Eggerichs is a longtime marriage teacher, speaker, and author, that has helped couples for decades. A former senior pastor at Trinity Church in East Lansing, Michigan, Emerson's work blends pastoral experience, biblical study, and real-world marriage dynamics into practical tools couples can use immediately. In this episode, he joins Brad for his third visit to The Wow Factor this time to talk about his newest book, Light Bulb Moments in Marriage, a collection of insights and stories designed to bring clarity when couples feel stuck, distant, or worn down by years of misunderstanding.

Brad and Emerson dig into why many marriages don't need more effort, they need more light. Emerson explains the difference between intent and impact, why couples misread each other's defensive reactions, and how "love" and "respect" show up differently for men and women during conflict. They unpack the "Crazy Cycle" (without love she reacts without respect; without respect he reacts without love), the "pink and blue" perspective gap, and how outside influences (including Hollywood's version of romance) can reinforce the wrong expectations. The conversation is candid, hopeful, and grounded in faith, especially for couples who still believe there's a goldmine inside their marriage, even if it feels buried right now.

"Without love, she reacts without respect. Without respect, he reacts without love. And we start spinning, that's the crazy cycle." - Emerson Eggerichs

"We don't need more effort. We just need light." - Emerson Eggerichs

"My defensive reactions are offensive, and I don't realize I'm stepping on her air hose while I'm trying to protect mine." - Emerson Eggerichs

This Week on The Wow Factor:

• Emerson's backstory: pastoring Trinity Church in East Lansing, studying Scripture deeply, and the moment Ephesians 5:33 clicked in a new way
• Why "respect" can feel loaded for many women, and how fear of being dismissed often drives conflict reactions
• The Crazy Cycle explained: how couples unknowingly escalate when they feel unloved or disrespected
• A key insight from research: why many men withdraw/stonewall during conflict, and how that can be misread as hostility instead of an attempt to de-escalate
• Why criticism and complaint often come from care, yet can land as contempt in a husband's ears
• The danger of outside scripts: how Hollywood and social media fuel idealism, comparison, and the belief that "someone else will be easier"
• The power of a simple repair: how a sincere "I came across unloving" or "I dishonored you" can change the temperature of a marriage fast

Dr. Emerson Eggerichs' Wow Moment:

Emerson reminds us that most couples aren't miles apart, they're inches apart, but misunderstanding makes the distance feel far greater. When spouses stop assuming the worst and honestly name their part, the marriage becomes workable again. The breakthrough isn't a new spouse or a new life. It's the humility to bring light into the moment and choose repair before resentment takes root.

Connect With Dr. Emerson Eggerichs

• Dr. Emersons Website
• Buy Lightbulb Moments In Marriage
• Love and Respect Instagram
• Love and Respect Facebook
• Love and Respect X

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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David McDonald is the owner of Escalante Golf and a third-generation car dealer originally from Roswell, New Mexico, raised in the Denver area. A former college tennis player at the University of Oklahoma, David carries deep work ethic values shaped by family, faith, and decades of business leadership. Today, he leads Escalante Golf with a long-term stewardship mindset, building private clubs and experiences that prioritize customer service, culture, and community.

Brad sits down with David to explore how Escalante Golf was born out of a simple observation: golfers, especially young golfers, weren't always treated with appreciation at public courses. David shares how his family's business background in automotive (dating back to 1926) helped shape his operational discipline, while his entrepreneurial wiring and Christian faith pulled him into golf with a bigger purpose than profit. He walks through the early days of starting Escalante in the early 1990s, learning to "trust God" in uncertainty, and later using the 2008 market crash as a window to acquire and improve properties with strong operational fundamentals. David also explains the vision behind Icon Golf ("membership in the sky"), the story of acquiring Canyata (built on a family farm, with zero revenue at the time), and the unique home-office culture where employees are invited, not required—to read the Bible together every morning.

"Work really creates strengthening, understanding your purpose in life, building your own self-esteem, it's a great life teacher." – David McDonald

"I thrive off of uncertainty" – David McDonald

"We're really in a lot of ways a very old school fundamental, disciplined company, it's not a house of cards. It's really built on solid, solid rock." – David McDonald

This Week on The Wow Factor:

• David's upbringing across New Mexico and Colorado, and how tennis, family, and faith shaped his drive
• The McDonald family legacy in the car business (since 1926) and seeing business as a platform for service
• Why Escalante Golf started: noticing a lack of customer appreciation and wanting to treat people differently
• Learning the car business on his own, the power of commitment, and giving his best effort for years
• Launching Escalante independently and the leadership lesson behind "go figure it out on your own"
• The 2008 crash as a turning point: operator mindset, buying opportunities, and scaling through discipline
• Canyata's origin story: a world-class course built on a family farm, acquired with zero revenue, and transformed through vision
• Icon Golf explained: access + curated experiences, community, couples travel, and long-term membership connection

David McDonald's Word of Wisdom:

David challenges leaders to think bigger than their own limitations and to enjoy the ride. He believes we're often constrained by what we can see and predict, but growth comes when we step into uncertainty with trust, discipline, and joy. He also emphasizes teaching stewardship, of time, resources, and responsibility, because when people learn to steward well, they multiply the mission and the results far beyond what leadership could do alone.

Connect With David McDonald and Escalante Golf:

• Escalante Golf Website
• Icon Golf

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Dick Stricklen is the owner of Motor City Auto Center in Bakersfield, CA, a sprawling campus which includes a Buick/GMC dealership, a Lexus dealership, and a large used car & truck operation. Dick's team devote themselves to helping and serving their customers and providing staff with the opportunity to develop their skills and interests. Dick took over the GMC dealership at the age of 19 after his father's death and since then has followed his passion for building authentic relationships with team members and clients alike.

Dick joins me on the show today to share how he started in the automotive business and why he's grateful to his late father for starting him as a porter at the dealership at a very early age, allowing him to learn from the ground up. He tells the story of how he managed to put together a proposal that saw him successfully take over one of his father's businesses, and why he walked away from a critical bank loan at the 11th hour. Dick also shares the core values of Motor City Auto Center and why promoting the company culture is so important to him as a leader.

"Let's all get focused on what we have control over." - Dick Stricklen

"I always get in the other person's shoes; I develop a relationship with them a personal relationship." - Dick Stricklen

"Bottom line is important to manage, but that's not what we're about. The bottom line is a result of the major motive, and that is to help people get what they want, see them grow, give them opportunities." - Dick Stricklen

"We are really in the people business that just happens to sell cars." – Dick Stricklen

This Week on The Wow Factor:

• Why Dick switched his sales team from wearing suits and ties to casual wear and how that small decision impacted his business
• How Dick developed the core values of Motor City Auto
• Why the fuel shortages of the 1970s and the jump in interest rates caused Dick to think creatively about how to pull his team together
• Some of the things that Dick as a leader has found to be helpful in growing and developing the people in his stores
• How Dick felt during the recession of the late 2000s and the implications for the business
• Dick's philosophy on developing his team members
• Dick speaks to the moment in his life when he realized that making money was not his true purpose in life
• What inspired Dick to write down the guiding principles of his company and why he believes that those principles are at the source of his success

Dick Stricklen's Words of Wisdom:

Take time, either with prayer or just quiet time, analyzing yourself to figure out what gives you the greatest heartfelt satisfaction in life. Examine your motives and align your behavior as a leader with the values that are truly important to you.

Connect with Dick Stricklen:

• Motor City GMC Website
• Motor City GMC on Instagram
• Motor City GMC on Facebook

Connect with The WOW Factor:

• I Like Giving: The Transforming Power of a Generous Life by Brad Formsma
• Words of Wisdom Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Gracie Formsma is a college student at Samford University, co-founder of Love Gives, a hat brand in the Generous Family ecosystem. She's also the daughter of The Wow Factor host, Brad Formsma. Originally from Michigan, Gracie moved with her family to California about a decade ago, growing up in a home shaped by faith, generosity, and the gritty reality of launching the nonprofit I Like Giving and its Generous Family initiative. Today, she brings her marketing eye, creative direction, and heart for discipleship to Love Gives, a lifestyle brand built around the simple but profound truth of John 3:16.

Brad sits down with Gracie to unpack her journey from a "lukewarm Christian" and people-pleasing high schooler to a young leader who met God at rock bottom, transferred schools in obedience, and eventually said a hesitant but wholehearted "yes" to launching Love Gives with her brother, Drew. Gracie shares how a single comment at a conference, a road trip photo shoot to Nashville, and a season of closed doors on campus leadership roles became confirmation that God was calling her into something unconventional. She also explains the heart behind a hat that quietly points to the gospel, why she uses Instagram as a place for raw vulnerability, and how this work has exposed her weaknesses while deepening her dependence on Jesus and her passion for helping others feel known, seen, and loved.

• "I don't want to just shout the name of Jesus at people. I want them to see Him through my actions, through my fruit, and then ask, 'What does that hat mean?'" – Gracie Formsma
• "This has been the biggest gift—and the hardest thing I've ever done. It's exposed every weakness in my life, and that's exactly where God keeps meeting me." – Gracie Formsma
• "God's power is made perfect in our weakness. So I can boast in my weakness, because that's where He fills in the most for me." – Gracie Formsma

This Week on The Wow Factor:

• Gracie's journey from Michigan to California, starting high school in the middle of COVID, and recognizing that her faith had been inherited but not yet her own
• Hitting emotional and spiritual bottom in her sophomore year, crying out to God in her childhood bedroom, and choosing to fully surrender and be baptized
• Sensing God's nudge to transfer high schools, leaving behind the life she'd built, and discovering new friendships, joy, and a deeper walk with Jesus
• How closed doors on campus leadership at Samford opened the way for Drew's Love Gives idea, a providential moment at the National Grandparent Conference, and the first prototype hat
• Driving to Nashville for the first Love Gives photo shoot, building the brand vision from a Pinterest board, and realizing she felt more peace and purpose there than in a typical college path
• The heart behind Love Gives: subtle John 3:16 branding, lifestyle hats that quietly spark gospel conversations, and partnerships with teams, churches, and campus ministries all supported by a fulfillment process covered in prayer
• Gracie's honest presence on Instagram, sharing mental battles, spiritual warfare, and real struggles, and how vulnerability, generosity, and deep family trust are shaping her vision for Love Gives in 2026 and beyond

Gracie Formsma's Word of Wisdom:

Gracie invites us to boast in weakness. Drawing from Paul's teaching, she points out that God's power shows up most clearly in the places we feel unqualified, insecure, or insufficient. Instead of hiding those moments or waiting to feel "ready," she encourages us to bring them into the light, respond in obedience, and trust that God will meet us there using our vulnerability to connect with others and shape a story we could never have written on our own.

Connect With Gracie Formsma and LOVE GIVES:

• Love Gives Instagram
• Purchase a Love Gives Hat
• Generous Family Website

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Ron Blue is a pioneering Christian financial planner, longtime CPA, and founder of the firms and ministries that helped shape today's faith-based financial movement. After growing up in Indiana, studying at Indiana University, and working for KPMG in New York, Dallas, and San Francisco, Ron returned home to start his own CPA firm in 1970. That firm would grow into one of the top 50 accounting firms in the country, and later, Ron would go on to launch a fee-based financial planning firm for Christians, work closely with Campus Crusade (Cru), and help birth Kingdom Advisors and related initiatives that now influence thousands of advisors and families around the world.

In this episode of The Wow Factor, Brad sits down with Ron to trace how a rigid religious upbringing, an intense drive for success, and a quiet conversion moment on the way to a golf game all led to a radical decision to walk away from a thriving CPA practice and follow God's call to Atlanta. Ron shares how that step of faith, a series of "turning points" he only recognized in hindsight, and a growing conviction that there's no such thing as an independent financial decision laid the groundwork for Christian financial planning, national-level generosity, and ultimately the founding of Kingdom Advisors.

"Everything turned when I realized it all hinged on the resurrection. If the resurrection happened, Christianity is true and I had to respond to that." - Ron Blue

"There's no such thing as an independent financial decision. Every choice you make with money touches your family, your future, and your ability to give." - Ron Blue

"I really believe the church is the next frontier for biblical financial wisdom. We're just now seeing how all these years of proof-of-concept were preparation for serving the local church." - Ron Blue

This Week on The Wow Factor:

• Ron's Indiana roots, early success track, and what drew him to the "big time" at KPMG in New York

• Leaving a secure global firm to start a CPA practice in Indianapolis and realizing most work was really counseling around money and taxes

• Childhood legalism, the soapbox derby story, and how early church experiences shaped his reaction against faith

• Ron's journey from "success first" to wrestling with the resurrection and praying to receive Christ alone in his car

• Moving to Atlanta after a clear call from Philippians 3 and a literal "For Sale by Owner" sign in the attic

• How a time-based CPA model became the blueprint for a fee-for-advice Christian financial planning firm

• The "first million-dollar giver" and the early financial plan that proved generosity could increase cash flow

• Being let go by the board of the firm that bore his name—and why that painful moment was a turning point

• Practical stories of cash-in-hand generosity to families, single moms, and unseen workers

• Ron's vision for serving local churches through trained Kingdom Advisors and holistic financial discipleship

Ron Blue's Word of Wisdom:

Ron believes the local church is the next major frontier for biblical financial discipleship. After decades of proving that faith-based financial principles work, he sees churches uniquely positioned to help people understand stewardship, generosity, and calling at every life stage.

Connect With Ron Blue:

• Kingdom Advisors

• Ron Blue Institute

• Blue Trust

Connect With Brad Formsma:

• WOW Factor Website

• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

• Brad Formsma on Facebook

• Brad Formsma on X

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Sandra Teplinsky is an American-Israeli Messianic Jew, former attorney, and author based in Jerusalem. Raised on the South Side of Chicago, Sandra experienced antisemitism early in life—an upbringing that shaped both her faith journey and her long-term focus on helping the church understand Israel through a biblical lens. Through decades of study and ministry, she has written and updated Why Still Care About Israel to address common theological misconceptions, church-history blind spots, and the interpretive frameworks that still shape how many Christians think about Israel today.

In this episode of The Wow Factor, Brad sits down with Sandra to explore why so many people are asking the wrong questions about Israel, and why the better starting point is, "Who is our God, and what is He doing?" Sandra shares a defining calling moment from her time in Los Angeles during the late Jesus Movement era, where she describes sensing Jesus' grief and love for the Jewish people.

From there, the conversation moves into antisemitism, what it is, how it spreads, and how certain theological ideas can unintentionally fuel it. Sandra explains supersessionism (often called replacement theology), points listeners to Romans 9–11 as foundational, and describes why humility, repentance, and Scripture-led thinking matter as global hostility rises and Israel remains central in the news.

"Israel is the apple of God's eye, whoever would harm Israel is like sticking a finger in the eye of God." – Sandra Teplinsky

"The ultimate question isn't, 'Are you for this side or that side?' The ultimate question is: Who is our God?" – Sandra Teplinsky

"Paul cautions Gentile believers: don't be arrogant… Israel has experienced a hardening in part until the fullness comes in." – Sandra Teplinsky

This Week on The Wow Factor:

• How Brad met Sandra through a chaotic Israel trip—and why her book stood out immediately
• Sandra's childhood experience with antisemitism and how it shaped her pursuit of truth
• A working definition of antisemitism and why it's not only external behavior
• Sandra's Los Angeles calling moment and a lifelong focus on praying for Israel's salvation
• "Apple of His eye" and what spiritual blindness can look like in the church
• Why Israel is rarely taught clearly in many Western churches and seminaries
• The impact of church-history interpretation shifts on modern theology
• Supersessionism / replacement theology: what it is and why it matters
• Romans 9–11 as a framework for God's ongoing purposes for Israel
• End-times curiosity, modern Aliyah, and rising pressure on Jewish communities worldwide
• The story of "S" and how Scripture confronted hatred at the heart level
• Practical steps: humility, repentance, and asking the Holy Spirit to reveal wrong thinking
• Why blessing Israel can't just be transactional—and needs to be rooted in loving God

Sandra Teplinsky's Word of Wisdom:

Start with humility. Ask the Holy Spirit to search your heart, and let Scripture interpret Scripture. Caring about Israel isn't meant to be a trend or an argument—it's about aligning with the heart and character of God and learning to love who He loves.

Connect with Sandra Teplinsky:

• Light of Zion
• Sandra Teplinsky's Books
• Additional Teachings & Resources

Connect With Brad Formsma:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Jordan Raynor is a bestselling author, serial entrepreneur, and the Executive Chairman of Threshold 360, a venture-backed tech company. A sixth-generation Tampa native, Jordan has built and exited multiple startups, served in the political arena, and now devotes his life to helping Christians connect the gospel to their everyday work. Through his books, podcasts, and speaking, Jordan's mission is to equip believers to see their daily tasks, whether in tech, teaching, or making coffee as sacred and significant.

In this rich and thought-provoking episode of The Wow Factor, Brad sits down with Jordan to explore the turning points of his life—from a teenage campaign manager to a tech founder, and ultimately, a writer and teacher helping others redeem their time and purpose. Jordan shares how a pivotal post-church conversation reframed his view of work, the journey behind his first book Called to Create, and why the gospel speaks to spreadsheets and startup culture just as much as sermons. They dive deep into time stewardship, distractions, work as ministry, and the countercultural freedom that comes when you stop chasing your bucket list and start living for eternal impact.

"God cares about the work itself, not just the evangelism you're doing within it or funding through it." - Jordan Raynor

"For the Christian, nothing is secular and everything is sacred." - Jordan Raynor

"You are not the savior of the world, and neither am I, and that is terrifically freeing." - Jordan Raynor

This Week on The Wow Factor:

• Growing up in Tampa and discovering politics through a middle school teacher
• Why Jordan walked away from politics after a White House internship
• How a mentor's honest question redirected his entire career
• The biblical foundation for why all work matters to God
• Why the idea of "secular work" is a false divide
• The powerful message of Jordan's first book, Called to Create
• How Jesus' life as a carpenter reframes how we think about "sacred" work
• Jordan's framework for stewarding time based on Jesus' own rhythms
• Practical ways to reclaim your attention and avoid "infinity pools" of content
• Why Jordan completely cut out the news—and didn't miss a thing
• Insights from his bestselling book Redeeming Your Time
• How he and his family prioritize presence by setting phone boundaries
• The impact of internships on Jordan's early career trajectory
• Why bucket lists can become burdens—and what Jesus offers instead
• How Randy Alcorn and C.S. Lewis have influenced Jordan's theology of eternity
• Why Jordan's next book will focus on setting goals the way Jesus did

Jordan Raynor's Word of Wisdom:If you don't have a relationship with Jesus, generosity won't make much sense. At best, it's PR or a feel-good move. But once you realize He gave everything for you, the only logical response is to spend your life giving your time, your money, your presence, everything in return.

Connect with Jordan Raynor:

• Jordan Raynors Website
• Mere Christians Podcast
• Jordans Courses
• Jordans Books

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Matt McPherson is an inventor, entrepreneur, and passionate follower of Jesus Christ whose companies have reshaped two industries, archery and high-end guitar manufacturing. As the founder of Mathews Archery, one of the most respected names in hunting and bow technology, and McPherson Guitars, known for their unique design and pristine tone, Matt has spent decades building world-class products from the woods of Sparta, Wisconsin. But his bigger mission? Funding global ministry and sharing the Gospel with clarity and creativity.

In this milestone 300th episode of The Wow Factor, Brad reconnects with his longtime friend Matt McPherson for a powerful conversation about calling, hearing from God, and stewarding business as a tool for impact. Matt shares how a childhood love for archery led to launching Mathews Archery, and how a prophetic word in his early 20s reshaped his view of work and ministry forever. They explore the story behind his breakthrough product Lost Camo, the founding of The Salvation Poem Foundation, and the journey to producing Light of the World, a full-length animated film on the life of Jesus.

From financial risk during COVID shutdowns to watching a God-sized vision unfold on screen, Matt's story is full of practical faith, spiritual listening, and a relentless pursuit of simplicity—in both business and belief.

"I heard God say, 'I'm going to prosper you in business so you can be self-sufficient in ministry.'" - Matt McPherson

"Let's make our homes an uncomfortable place for the enemy to hang out." - Matt McPherson

"The Gospel is simple: We broke it. God fixed it through Christ. And now we choose to receive it." - Matt McPherson

This Week on The Wow Factor:

• How a childhood moment with a toy bow shaped Matt's entire future
• The prophetic word that redirected Matt's dreams and defined his mission
• Why Matt believes engineers are made to simplify—and how that applies to faith
• Founding Mathews Archery in Wisconsin and building a global brand
• How a request for camouflage sparked the creation of Lost Camo
• Practical stories of hearing from God—down to camera purchases and Walmart trips
• How Matt handled a full company shutdown during COVID without layoffs
• The surprising result: 2020 became Mathews' most profitable year ever
• What it means to trust God's timing (and not get ahead of Him)
• The backstory behind The Salvation Poem—and its reach to over 1 billion people
• Producing Light of the World: A $30M animated film sharing the story of Jesus
• How the movie distills the entire Gospel into one clear, beautiful arc
• Why Matt refuses to overcomplicate the message of Jesus
• The joy of giving, the power of obedience, and the impact of business-led ministry

Matt McPherson's Word of Wisdom:

If I'm going to eat the food and take up the space, I want to give back more than I take. Ask God to let you be part of what He's doing.

Connect with Matthews Archery:

• Matthews Archery
• Matthews Archery Instagram
• Matthews Archery YouTube

Connect with McPherson Guitars:

• McPherson Guitars
• McPherson Guitars Instagram
• McPherson Guitars YouTube

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Dr. Rick Lytle is the President and CEO of the CEO Forum, a ministry organization that mentors and disciples Christian CEOs and senior executives leading companies with $100M+ in revenue. With a background in academia and a Ph.D. in marketing, Rick spent years as a professor and business school dean before stepping into his role at the CEO Forum. His mission? To support leaders in building lives and legacies marked by character, competence, and calling—both at work and at home.

In this episode of The Wow Factor, Brad sits down with Dr. Rick at the home studio in Irvine, California for an in-depth conversation about how faith intersects with leadership at the highest levels of business. Rick shares his personal journey from growing up in the Detroit suburbs to launching a nationally accredited business program at Abilene Christian University, where he served as dean. He opens up about the founding of the CEO Forum, his research on what shapes great leaders, and how he's equipping the next generation through programs like Entrust and the Leadership Summit. With warmth and candor, Dr. Rick unpacks what it means to live and lead with "higher intent"—and why the marketplace might just be the front line of spiritual renewal.

"Don't be cheap with God—because He's never been cheap with you." - Dr. Rick Lytle

"We've raised this generation to be exactly who they are. If we want something different, we've got to step up." - Dr. Rick Lytle

"You can't move with God and stay where you are." - Dr. Rick Lytle

This Week on The Wow Factor:

• How Rick's early career at Volkswagen led to a pivot into academia

• What it took to transform ACU's business school into an accredited, nationally ranked program

• Raising $35 million and recruiting top faculty in the face of skepticism

• The vision behind CEO Forum and its mission to disciple Christian CEOs

• How spiritual leadership looks different in the marketplace

• What Rick's research reveals about the upbringing and values of top Christian leaders

• The importance of family, faith, and hard work in shaping leadership

• A deep dive into CEO Forum's flagship training programs: Spiritual Leadership Institute and Entrust

• Preparing the next generation of leaders to steward influence and wealth with integrity

• How retired CEOs are mentoring young executives through Encore

• Why Rick believes revival isn't just for churches—it's happening in the marketplace

Rick Lytle's Word of Wisdom:

Live with higher intent. Ask not just what you want to do, but what God wants to do through you.

About CEO Forum:

CEO Forum is a membership community built to serve the distinct needs of Christ-following CEOs and senior executives leading major enterprises. Through trusted peer-based communities, personal pastoral care, and intentional spiritual formation, CEO Forum helps leaders live the way of Jesus in every sphere of life. Learn more at theceoforum.org or contact Mark Meador, VP of Member Advancement, at mark@theceoforum.org to explore membership or refer a leader.

CEO Forum also serves emerging leaders through the ENTRUST Summit, a next-generation mentoring gathering on February 26–27, 2026. WOW Factor podcast listeners are invited to nominate or register qualified participants.

Connect with CEO Forum:

• CEO Forum

• Dr. Rick Lytle's LinkedIn

Connect with The Wow Factor:

• WOW Factor Website

• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

• Brad Formsma on Facebook

• Brad Formsma on X

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Brent and Tracey McKee are the visionary founders behind McKee & Company, a luxury furniture and interior design business that's been redefining the Southern California design landscape for over 26 years. Known for their thoughtful, timeless style and deep commitment to quality and service, the McKees have built more than a business, they've built a trusted, relationship-driven brand. Now, they're stepping into a new chapter with a reimagined space that blends elevated design, hands-on collaboration, and a curated client experience like no other.

In this episode of The Wow Factor, Brad visits Brent and Tracey at their new location in Costa Mesa to unpack the remarkable story behind McKee & Company and their custom furniture line, Sparrow & Sage. From a career pivot sparked by an unexpected exit from a family business, to weathering the 2008 recession with grit and faith, the McKees share candid lessons from their journey. Tracey opens up about what it means to design spaces that truly transform how people feel in their homes, while Brent offers business insights on scaling with purpose and resilience. Together, they reflect on leading a values-driven company and the joy of passing their knowledge on to the next generation.

"I think what I've always felt my gift is helping people come home, feel energized, and go do what they're meant to do." — Tracey McKee

"We inspire and we guide—and when you put inspiration in front of people and help them get there, they're generally appreciative." — Brent McKee

This Week on The Wow Factor:

• How a career setback with family launched McKee & Company
• Lessons from surviving the 2008 recession with a 70% revenue drop
• Why McKee & Company pivoted to a new showroom model that's by design—not just design
• How Tracey's deep furniture knowledge and retail roots shaped their curated design approach
• What inspired the couple to launch their own line: Sparrow & Sage
• Behind the scenes of furniture design: from kitchen table sketches to national sales
• How McKee & Company serves professional designers and trades in their new space
• Building a brand that's high-touch, faith-infused, and made to last

Brent and Tracey McKee's Word of Wisdom:

Tracey: "Just keep showing up and keep asking the Lord for what you need."

Brent: "Do what you love and build something where people enjoy the journey."

Connect with McKee & Company:

• McKee & Company Website
• Sparrow and Sage Website
• McKee & Company on Instagram
• Sparrow & Sage on Instagram
• McKee & Company on Facebook

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on X

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Tia Newcomer is the CEO of CaringBridge, a nonprofit providing a vital digital platform where families can communicate, receive support, and rally their communities during health journeys. With a career that spans Revlon, PepsiCo., Hewlett-Packard, and multiple health tech ventures, Tia brings a rich background from the for-profit world into the heart of the nonprofit sector, or as she prefers to call it, the for-impact space.

In this episode of The Wow Factor, Brad sits down with Tia to unpack her career journey across four pivotal pillars, from consumer goods to tech, healthcare, and now mission-driven leadership. She shares how personal experiences, including her husband's fight with cancer and her own sense of purpose, led her to take a surprising leap into nonprofit leadership. Tia discusses the real-world impact of CaringBridge on hundreds of thousands of families every day, the technology powering it, and how "ministry pace" just won't cut it when the stakes are this high. She also dives deep into why entrepreneurial thinking, business rigor, and cross-sector collaboration are essential in the nonprofit space.

"The difference between nonprofit and for-profit is a tax status. The skillset? It's the same." – Tia Newcomer

"In moments of crisis, people don't need 'let me know how I can help.' They need tangible action." – Tia Newcomer

"If I'm spending the majority of my time working, it better be fulfilling. That's the leap I made." – Tia Newcomer

This Week on The Wow Factor:

• Tia's four career pillars: Consumer Goods, Technology, Women's Health, and Nonprofit

• Why leaving HP was her wake-up call to find purpose in her work

• Her perspective on for-impact vs. nonprofit leadership

• How CaringBridge grew to 300,000 daily users with only 40 employees

• The real story behind the CaringBridge platform and its founder

• Why technology for good is more essential than ever

• The burden of "just let me know how I can help" and what to say instead

• The power of one person raising their hand to share updates and mobilize care

• Partnering with GoFundMe to raise over $10M directly for patients and families

• The role of generosity, from emotional support to meals, transportation, and funds

Tia Newcomer's Word of Wisdom:

Leadership is about building something that matters and having the courage to follow the nudge, even when it's outside your comfort zone.

Connect With CaringBridge:

• Tia Newcomer

• CaringBridge Website

• CaringBridge LinkedIn

• CaringBridge on Facebook

• CaringBridge on Instagram

Connect with The Wow Factor:

• WOW Factor Website

• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

• Brad Formsma on Facebook

• Brad Formsma on X

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In 1987, John O'Leary was a curious nine-year-old boy. Playing with fire and gasoline, John created a massive explosion in his home and was burned on 100% of his body. He was given a 1% chance to live.

This epic story of survival was first showcased in his parents' book, Overwhelming Odds, in 2006. It was this book that first invited John to embrace his miraculous recovery and share it with the world. John inspires nearly 75,000 people at 100+ events each year. John's first book, ON FIRE: The 7 Choices to Ignite a Radically Inspired Life, was an instant #1 National Bestseller; his Live Inspired Podcast is a top 20 for business on iTunes & Inc. Magazine. His online community is 200,000 strong. John considers his greatest success to be his marriage to his wife, Beth, their four children, and his relationships with friends and family.

I'm so honored to welcome John to the show to share his journey from near death to striving to multiply his talents and repay the generosity of others. He discusses his path to becoming a speaker and how saying yes to opportunities led to speaking in 50 states, dozens of countries, and at over 2,500 events. John also shares lessons from his own life to encourage leaders to be grounded and not worry too much about life's setbacks, as they will inevitably pass.

"Generosity is not only about money. It's about time and attention." - John O'Leary

"Seeds are taking deeper root, the right next steps are happening, and God's Will be lived out." - John O'Leary

"The cool thing about generosity is it's never one plus one is two, it's a multiple." - John O'Leary

This Week on The Wow Factor:

• The shocking fire that burned 100% of 9-year-old John's body and his long process of recovery
• John's memory of lying in a hospital bed wrapped in bandages and hearing the voice of his hero Jack Buck and how his daily visits inspired John in his recovery
• How Jack, by speaking life and challenge over John, helped support his wider family
• How John managed to earn 60 signed baseballs and learn how to write again from his hospital bed
• The importance of being interruptible in life and making time for people who need us
• How John became a speaker, and he shares his experience of his first speaking engagement for an audience of three Girl Scouts
• John discusses the upcoming movie production for the film inspired by his story, with director Sean McNamara
• How John was able to finally help his parents in return when they suffered a second fire in their home

John O'Leary's Words of Wisdom:

My reminder to you is that this too shall pass. Almost everything on this side of eternity, the good and the bad, will eventually pass.

Connect with John O'Leary:

• John O' Leary Website
• John O' Leary YouTube
• John O' Leary Instagram
• John O' Leary LinkedIn
• John O' Leary Facebook

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Bill Johnson serves as the Senior Leader of Bethel Church in Redding, California. Known globally for his teaching on revival, faith, and the Kingdom of God, Bill's ministry has been marked by a consistent focus on gratitude, generosity, and living a life shaped by God's presence. Through decades of leadership, he has taught that generosity is more than financial giving—it's a lifestyle of humility, kindness, and service that reflects God's design for humanity.

In this episode, Brad sits down with Bill to talk about gratitude, generosity, and why the two are inseparably linked. Bill shares stories from his own journey and ministry, including how generosity builds cultures, changes atmospheres, and even serves as a "weapon" against division and despair. He also unpacks why generosity is evidence of repentance, how repeated acts form culture, and why we are never more like Christ than when we are generous. Along the way, Bill offers practical wisdom on cultivating a grateful heart, modeling generosity across generations, and trusting God even in seasons of delay.

"To live without thankfulness is the most self-centered way to live." – Bill Johnson

"If you're actually giving, you're not trying to get a response. If you're trying to get a response, you're buying—you're not giving." – Bill Johnson

"You're no more like Jesus than when you're generous." – Bill Johnson

This Week on The Wow Factor:

• Gratitude as the foundation for humility, mental health, and healthy relationships
• Why generosity is more than money—it's a posture of life and service
• The story of "Generous Students" and teaching gratitude with no carry-forwards
• Why repeated acts of giving form a true culture of generosity
• The three kinds of givers: no giver, grumpy giver, cheerful giver
• How small, intentional acts—like tipping hotel staff or thanking baristas—shift atmospheres
• Why generosity is evidence of repentance and a renewed mind
• How encouraging words can be one of the most powerful forms of giving
• Modeling generosity across generations and why Bill gives gifts on his own birthday
• The importance of living in trust when God's answers are delayed
• Serving communities quietly: Bethel's behind-the-scenes generosity toward their city
• Why generosity must move from an action to a lifestyle that can't be switched off

Bill Johnson's Word of Wisdom:

Faith is spelled R-I-S-K. Start somewhere, even if it's small. Sacrifice means going one step beyond comfort, and that's where growth begins. Yesterday's sacrifice is today's convenience—so keep pressing into new steps of generosity.

Connect With Bill Johnson:

• Bethel Church Website
• Bethel Church Facebook
• Bethel Church Instagram
• Bethel Church YouTube
• Bethel Church Podcasts
• Pastor Bill Johnson Facebook
• Pastor Bill Johnson's Books

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Bill Johnson serves as the Senior Leader of Bethel Church in Redding, California. Known globally for his teaching on revival, faith, and the Kingdom of God, Bill’s ministry has been marked by a consistent focus on gratitude, generosity, and living a life shaped by God’s presence. Through decades of leadership, he has taught that generosity is more than financial giving—it’s a lifestyle of humility, kindness, and service that reflects God’s design for humanity.

In this episode, Brad sits down with Bill to talk about gratitude, generosity, and why the two are inseparably linked. Bill shares stories from his own journey and ministry, including how generosity builds cultures, changes atmospheres, and even serves as a “weapon” against division and despair. He also unpacks why generosity is evidence of repentance, how repeated acts form culture, and why we are never more like Christ than when we are generous. Along the way, Bill offers practical wisdom on cultivating a grateful heart, modeling generosity across generations, and trusting God even in seasons of delay.

“To live without thankfulness is the most self-centered way to live.” – Bill Johnson

“If you’re actually giving, you’re not trying to get a response. If you’re trying to get a response, you’re buying—you’re not giving.” – Bill Johnson

“You’re no more like Jesus than when you’re generous.” – Bill Johnson

This Week on The Wow Factor:

• Gratitude as the foundation for humility, mental health, and healthy relationships
• Why generosity is more than money—it’s a posture of life and service
• The story of “Generous Students” and teaching gratitude with no carry-forwards
• Why repeated acts of giving form a true culture of generosity
• The three kinds of givers: no giver, grumpy giver, cheerful giver
• How small, intentional acts—like tipping hotel staff or thanking baristas—shift atmospheres
• Why generosity is evidence of repentance and a renewed mind
• How encouraging words can be one of the most powerful forms of giving
• Modeling generosity across generations and why Bill gives gifts on his own birthday
• The importance of living in trust when God’s answers are delayed
• Serving communities quietly: Bethel’s behind-the-scenes generosity toward their city
• Why generosity must move from an action to a lifestyle that can’t be switched off

Bill Johnson’s Word of Wisdom:

Faith is spelled R-I-S-K. Start somewhere, even if it’s small. Sacrifice means going one step beyond comfort, and that’s where growth begins. Yesterday’s sacrifice is today’s convenience—so keep pressing into new steps of generosity.

Connect With Bill Johnson:

• Bethel Church Website
• Bethel Church Facebook
• Bethel Church Instagram
• Bethel Church YouTube
• Bethel Church Podcasts
• Pastor Bill Johnson Facebook
• Pastor Bill Johnson’s Books

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Stephen Auth is the Executive Vice President and Chief Investment Officer of Equities at Federated Hermes in New York City, overseeing more than $85 billion in assets. A Princeton graduate with a lifelong interest in both finance and art, Stephen is known for his strategic leadership on Wall Street and his bold work as an author, missionary, and Catholic lay leader. Alongside his wife, Evelyn, he has written books including The Missionary of Wall Street and Pilgrimage to the Museum, blending faith, story, and culture to point people toward Christ.

In this episode, Brad sits down with Stephen to talk about his journey from a working-class upbringing in Newark to Princeton, Wall Street, and ultimately to street-corner missionary work in New York City. Stephen shares how a near-death heart condition in 2002 became a turning point for his faith, leading him to deeper service and evangelization. He recounts dramatic stories from the streets of New York, the founding of the Lumen Institute, and how his eye for art became a tool for evangelization at the Metropolitan Museum of Art. Along the way, Stephen offers insights on integrating faith and work, the importance of generosity, and the timeless values that anchor both investing and discipleship.

“Humility at the highs, confidence at the lows, integrity always.” – Stephen Auth

“If you got run over by a truck tonight, do you really think you’d be ready to meet the Lord? Whatever you’re doing, you don’t think you can go into the church with it—how can you go into heaven with it?” – Stephen Auth

“My problem was simple: God had given me many talents, but I had been using them for my own purposes, not His.” – Stephen Auth

This Week on The Wow Factor:

• Growing up in Newark, New Jersey, and earning a scholarship to Princeton University
• Balancing economics and art history, and how art became a lifelong passion
• Rising to Chief Investment Officer of Equities at Federated Hermes and navigating financial crises
• The heart condition in 2002 that became a spiritual wake-up call
• Confession after 20 years away and the moment of clarity: talents used for God, not self
• Founding the Lumen Institute to form Catholic business leaders
• Launching the Mission in New York City and encountering resistance, hostility, and surprising conversions
• Stories from The Missionary of Wall Street — including “Sox,” an ex-con on a drug run who stopped to pray the rosary
• Lessons from objections on the street: loneliness, unforgiveness, and the lie that “I’m not welcome back”
• Turning art tours into pilgrimages and discovering the search for God in the history of Western art
• Why faith integration makes him both a better investor and a more joyful leader

Stephen Auth’s Word of Wisdom:

Humility at the highs. Confidence at the lows. Integrity always. Those principles work on Wall Street and they work in faith and life, too.

Connect With Stephen Auth:

• Federated Hermes
• Stephen Auth’s Website
• Stephen Auth’s Books
• Stephen’s Instagram
• Stephens Facebook

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Father Robert J. Spitzer, S.J., is a Jesuit priest, philosopher, educator, author, and the President of the Magis Center of Reason and Faith. Born and raised in Honolulu, Hawaii, he went on to study at Gonzaga University, the Gregorian University in Rome, and the Catholic University of America, where he earned a PhD in philosophy. He later served as President of Gonzaga University, where he became known for blending academic excellence with faith formation. Today, Father Spitzer leads the Magis Center, which produces resources on the intersection of faith, science, and reason, and he continues to write and speak globally on subjects ranging from metaphysics to moral theology to spiritual warfare.

In this episode, Brad sits down with Father Spitzer at Christ Cathedral in Garden Grove, California, for a candid conversation about his book Christ vs. Satan in Our Daily Lives and the reality of spiritual battle. Father Spitzer shares formative stories from his upbringing in Hawaii, his Jesuit formation, and the pivotal moments when challenges like vision loss became turning points for deeper faith. He unpacks the eight deadly sins, the tactics of the evil one, and the role of prayer, confession, and the Eucharist in resisting temptation. Along the way, he offers practical wisdom on discernment, the power of gratitude, and why the rosary remains one of the strongest weapons in spiritual life.

“To live without thankfulness is the most self-centered way to live.” – Father Spitzer

“Lord, you are the just judge. You take care of it.” – Father Spitzer

“Nip temptation in the bud early. Don’t wait until it grows into something that can destroy you.” – Father Spitzer

This Week on The Wow Factor

• Growing up in Honolulu and how his parents shaped his faith and values
• Discovering proofs of God’s existence in philosophy and science during college
• How his mother’s prayers and wisdom steadied him in seasons of doubt
• The diagnosis of retinitis pigmentosa and how it reshaped his calling
• Discernment of spirits: learning to reject the “rhetoric of damaged goods”
• Why the devil’s greatest lie is convincing people he doesn’t exist
• The eight deadly sins, their tentacles in modern life, and how to resist them
• Practical tools for spiritual resilience: Eucharist, confession, daily prayer, and the rosary
• Why 90% of the fruit of prayer comes outside of prayer
• Encouragement for parents: the power of modeling prayer and faith for their children

Father Spitzer’s Word of Wisdom

Bring every temptation and struggle to God. Don’t fight it in your own strength. Dependence on Him, daily prayer, and trust in His unconditional love are the surest path to freedom and joy.

Connect With Father Spitzer:

• Magis Center Instagram
• Magis Center YouTube
• Magis Center LinkedIn
• Magis Center Facebook
• Fr. Spitzer Facebook

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Father Robert J. Spitzer, S.J., is a Jesuit priest, philosopher, educator, author, and the President of the Magis Center of Reason and Faith. Born and raised in Honolulu, Hawaii, he went on to study at Gonzaga University, the Gregorian University in Rome, and the Catholic University of America, where he earned a PhD in philosophy. He later served as President of Gonzaga University, where he became known for blending academic excellence with faith formation. Today, Father Spitzer leads the Magis Center, which produces resources on the intersection of faith, science, and reason, and he continues to write and speak globally on subjects ranging from metaphysics to moral theology to spiritual warfare.

In this episode, Brad sits down with Father Spitzer at Christ Cathedral in Garden Grove, California, for a candid conversation about his book Christ vs. Satan in Our Daily Lives and the reality of spiritual battle. Father Spitzer shares formative stories from his upbringing in Hawaii, his Jesuit formation, and the pivotal moments when challenges like vision loss became turning points for deeper faith. He unpacks the eight deadly sins, the tactics of the evil one, and the role of prayer, confession, and the Eucharist in resisting temptation. Along the way, he offers practical wisdom on discernment, the power of gratitude, and why the rosary remains one of the strongest weapons in spiritual life.

“To live without thankfulness is the most self-centered way to live.” – Father Spitzer

“Lord, you are the just judge. You take care of it.” – Father Spitzer

“Nip temptation in the bud early. Don’t wait until it grows into something that can destroy you.” – Father Spitzer

This Week on The Wow Factor

• Growing up in Honolulu and how his parents shaped his faith and values
• Discovering proofs of God’s existence in philosophy and science during college
• How his mother’s prayers and wisdom steadied him in seasons of doubt
• The diagnosis of retinitis pigmentosa and how it reshaped his calling
• Discernment of spirits: learning to reject the “rhetoric of damaged goods”
• Why the devil’s greatest lie is convincing people he doesn’t exist
• The eight deadly sins, their tentacles in modern life, and how to resist them
• Practical tools for spiritual resilience: Eucharist, confession, daily prayer, and the rosary
• Why 90% of the fruit of prayer comes outside of prayer
• Encouragement for parents: the power of modeling prayer and faith for their children

Father Spitzer’s Word of Wisdom

Bring every temptation and struggle to God. Don’t fight it in your own strength. Dependence on Him, daily prayer, and trust in His unconditional love are the surest path to freedom and joy.

Connect With Father Spitzer:

• Magis Center Instagram
• Magis Center YouTube
• Magis Center LinkedIn
• Magis Center Facebook
• Fr. Spitzer Facebook

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Jimmy Mellado leads Compassion International, a global, church-driven ministry serving children in poverty across 29 countries. Born in El Salvador (full name: Santiago “Jimmy” Mellado), he grew up across Latin America and Asia, ran decathlon at SMU, and later represented El Salvador in the 1988 Seoul Olympics. His life and leadership are anchored in faith, family, and a deep conviction that true impact starts with who we’re becoming—then flows into what we do.

In this episode, Brad sits down with Jimmy at Compassion’s global ministry center in Colorado Springs for a candid conversation about identity, calling, technology, and the local church. Jimmy shares formative stories from his childhood and athletic journey, the moment he sensed a calling to serve the church after the Olympics, and the identity wake-up that led him to embrace his heritage.

He talks about following Wess Stafford as CEO, why Compassion is first a church-equipping child discipleship organization (sponsorship is the funding mechanism, not the identity), and how the ministry is modernizing—moving to the cloud, piloting secure, real-time communication, and using AI to protect children online. Along the way, Jimmy offers grounded wisdom on leadership burdens, character, and doing God’s work without sacrificing God’s work in you.

“Let’s not do God’s work in ways that hurt His work in us.” – Jimmy Mellado

“His yoke is easy and His burden is light—so if it’s heavy, who made it heavy?” – Jimmy Mellado

“Special gifts can take a leader places where the absence of character won’t let them stay.” – Jimmy Mellado

This Week on The Wow Factor:

• Jimmy’s upbringing: born in El Salvador, moving 40+ times as his engineer father built infrastructure across the developing world
• Early faith formation: parents as his “first pastors,” family as his first church while on the move
• Track to the Olympics: SMU scholarship and competing for El Salvador at the 1988 Seoul Olympics
• A calling in Seoul: witnessing church revival in South Korea and returning with a mission to serve the church
• Identity moment: embracing “Santiago” and his Latino heritage after being told “you don’t count”—and how God used it to realign his calling
• Friendship with Wess Stafford and the path to leading Compassion
• What Compassion is: a church-equipping, child-discipleship ministry (sponsorship fuels the work but doesn’t define it)
• The need right now: millions registered, hundreds of thousands awaiting sponsors—why the gap matters at the child level
• Modernizing at scale: retiring custom code, moving to cloud platforms, and building for quality, security, and growth
• Pilots in Peru and Ghana: secure, real-time communication among sponsors, children, and local church leaders
• Safety by design: using AI to flag inappropriate content and grooming language to protect kids
• A pastor’s six-hour drive in Togo to make the plea: “Let me thank our sponsors and tell the story of impact.”
• Leadership and soul care: trading anxiety for gratitude, resisting the urge to carry what only God can carry
• Being vs. doing: why who you’re becoming is the most important contribution you’ll ever make

Jimmy Mellado’s Word of Wisdom:

Become first, then do. Stay rooted in Christ, invite trusted voices to speak truth, and steward your assignment without making it heavy. The most enduring impact isn’t what you accomplish—it’s the person you’re becoming as you walk with God.

Connect With Compassion

• Compassion’s Website
• Compassion’s YouTube
• Compassion’s Facebook
• Compassion’s Instagram
• Compassion’s LinkedIn
• Jimmy’s LinkedIn

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Ricky Dickson is the former President and CEO of Blue Bell Creameries, one of America’s most beloved ice cream brands. After 43 years with the company, Ricky's leadership legacy is steeped in faith, humility, and an unwavering commitment to people and product integrity. From a young territory manager trying to conquer a new market to leading the company through one of its biggest crises, Ricky’s story is a testament to servant leadership and doing business the right way—one scoop at a time.

In this episode, Brad sits down with Ricky for a rich and honest conversation about faith, leadership, crisis, and of course… ice cream. Ricky reflects on his early days as a track runner and business student, shares the remarkable story of how a college paper led to a four-decade career at Blue Bell, and opens up about the company’s darkest hour—when a pathogen was discovered in the product and Blue Bell had to shut down all operations. Through it all, Ricky’s story is full of wisdom, warmth, and integrity. His commitment to people, product quality, and transparency has shaped not just a brand, but a culture.

“Once you compromise on quality, what’s to stop you from compromising again?” – Ricky Dickson

“Go humble, but go confident—and know that you are influencing those around you, whether you realize it or not.” – Ricky Dickson

“We are in the people business. Both on the producing side and the enjoying side.” – Ricky Dickson

This Week on The Wow Factor:

• Ricky’s upbringing in San Antonio, Texas, and the Christian foundation laid by his parents
• How a college paper on Blue Bell led to his first job—and ultimately a 43-year career
• The values that shaped Blue Bell’s culture and why people stayed with the company for decades
• What makes ice cream “premium”—a behind-the-scenes look at overrun, butterfat, and flavor design
• Why Blue Bell refused to shrink its carton size or skimp on ingredients—even when costs surged
• A leadership masterclass in how to love people well, even when it's time for them to move on
• The 2015 pathogen crisis: how it started, how Blue Bell responded, and how God showed up in the storm
• Rebuilding trust with customers, employees, and regulators—and doing it without compromising values
• The surprising legal “letter” from a law firm begging for the return of a discontinued flavor

Ricky Dickson’s Word of Wisdom:

Dream big. The day you stop dreaming is the day you start dying—and the day you find a God-given dream is the day you truly start living. Whether you're starting something new or leading a company, do it with humility, confidence, and gratitude. You're influencing people with how you live, not just what you say.

Connect With Blue Bell Creameries:

• BlueBell.com

Get Ricky's Book:

• One Scoop at a Time - Buy It Wherever Books Are Sold

Connect With Ricky Dickson:

• Ricky’s Website
• Ricky’s LinkedIn

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Ari Sacher has spent more than three decades working at Rafael Advanced Defense Systems, Israel’s premier developer of missile technology, where he played key roles in the creation of the Iron Dome and David’s Sling missile defense systems. Originally from Wilmington, Delaware, Ari’s journey took him from upstate New York and Toronto to Israel in 1982—and he never looked back. An electrical engineer educated at Israel’s Technion (often called “Israel’s MIT”), Ari has been at the forefront of developing systems that protect millions of lives, all while holding fast to his faith and deep love for family.

In this episode of The Wow Factor, Brad sits down with Ari for a fascinating conversation about life in Israel, the realities of living under constant threat, and the powerful blend of faith, resilience, and technological ingenuity that keeps the country moving forward. Ari shares the story of his work on missile defense systems, the challenges of innovation in the face of failure, and how his faith has been a guiding force through wars, uncertainty, and the ever-present dangers his nation faces. From four generations of New York Giants fandom to raising children who now serve in the military, Ari’s story is one of commitment—to his people, his work, and his God.

​​“If you’re unwilling to fail, then you will find yourself locked in a room and you will go wherever you are taken. If we want to lead, we have to be unafraid of failing.” – Ari Sacher

“When I see Iron Dome working, then I see godliness. Everything I see is godliness.” – Ari Sacher

“We are a country that lives with traumatic stress disorder—that’s who we are, where we live, and our destiny.” – Ari Sacher

This Week on The Wow Factor:

• Ari’s early years in the U.S., his move to Israel for a “gap year,” and how he never returned home
• Studying electrical engineering at Technion and turning down prestigious U.S. and Canadian universities
• Joining Rafael Advanced Defense Systems in 1991 and contributing to two of Israel’s most critical missile defense systems—Iron Dome and David’s Sling
• The unique “intercept chain” process behind missile defense and why not every incoming rocket is destroyed
• How failure is embraced in Israeli innovation and why it’s essential for breakthroughs
• The role of faith during high-threat moments—turning to Psalms in the middle of missile attacks
• Life in Israel during wartime, including cramming 15 family members and a dog into a 100-square-foot bomb shelter
• The spiritual parallels between God’s protection and a missile defense “dome”

Ari Sacher’s Word of Wisdom:

Live with an unwavering belief in God, and let that belief color how you see the world. When everything you see reinforces your faith, you gain comfort, strength, and a better way to lead your family through uncertainty.

Connect with Ari Sacher:

• Ari’s LinkedIn

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Jim Towey is the former lawyer for Mother Teresa and the founder of Aging with Dignity, a nonprofit based in Falls Church, Virginia. He is the creator of the widely used Five Wishes advance directive. His story is as unique as it is powerful—marked by a journey from Capitol Hill to Calcutta, from chasing influence in Washington to walking alongside Mother Teresa and advocating for those society often forgets. As a former lawyer to Mother Teresa, White House staffer, and spiritual seeker, Jim has seen the best and worst of power, and ultimately chose a path of service, faith, and purpose.

In this episode of The Wow Factor, Brad sits down with Jim for a moving conversation about transformation—from a young man caught up in ambition and worldly success to a servant of the poor and advocate for dignified end-of-life care. Jim opens up about his early struggles, his encounters with the allure of political power, and the life-altering moment he met Mother Teresa. Through that relationship, Jim discovered a deeper faith and a calling to live a life not for himself, but for others. The conversation explores themes of spiritual poverty, humility, leadership, and what it truly means to be prepared for both life and death.

“I learned that a life not lived for others is not worth living.” – Jim Towey

“Mother Teresa saw Jesus in his distressing disguise of the poor.” – Jim Towey

“She used to say that If you're too busy to pray, you're too busy.” – Jim Towey

This Week on The Wow Factor:

• Jim’s early years in Jacksonville, Florida, and how basketball, ambition, and family challenges shaped his character
• The emotional spiral after achieving “success” on Capitol Hill—and how it left him feeling empty and morally lost
• His first encounter with Mother Teresa and the moment that changed everything at her Home for the Dying
• What it means to move from “gathering” to “giving,” and how Mother Teresa invited him into a life of self-sacrifice
• Why even Mother Teresa needed a lawyer—and how Jim helped her open AIDS homes, fend off fraud, and navigate immigration issues
• The spiritual darkness Mother Teresa experienced and what it taught Jim about faith, suffering, and perseverance
• Jim’s creation of Five Wishes and how it helps millions of families plan for end-of-life care with dignity, clarity, and compassion
• Why acknowledging mortality and spiritual legacy is one of the most generous things you can do for loved ones

Jim Towey’s Word of Wisdom:

Look at what you have—and be grateful. Gratitude is a choice. You can focus on what you’re missing, or you can give thanks for the opportunities you've been given to enrich the lives of others. Leaders are led, and the greatest leaders live with humility and gratitude at the center.

Connect With Aging with Dignity:

• Aging With Dignity Website
• Aging With Dignity YouTube
• Aging With Dignity Facebook
• Aging With Dignity LinkedIn
• The Five Wishes
• To Love and Be Loved: A Personal Portrait of Mother Teresa (Simon and Schuster 2022)

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Ralph Stayer, is the founder of Johnsonville Sausage, one of America's most beloved family-owned food companies. From humble beginnings in a small Wisconsin town of just 65 people, Ralph helped grow Johnsonville from an 8-person operation into a global brand by radically rethinking leadership, purpose, Capitalism, and what it means to build a business with heart.

In this episode, Brad sits down with Ralph in sunny Naples, Florida, for a deep conversation about faith, capitalism, giving, and legacy. Ralph shares how his own leadership transformation began in frustration and burnout, eventually leading him to create a company culture grounded in empowerment, service, and stewardship. From mentoring his team to consulting for hospitals and leading charitable initiatives that raise tens of millions for children, Ralph’s life is a masterclass in purpose-driven leadership.

“You’re not building sausage. You’re building people who make sausage.” - Ralph Stayer

“Capitalism isn’t a tool of the rich—it’s God’s gift to the poor.” - Ralph Stayer

“There’s only one real measure of success: hearing, ‘Well done, my good and faithful servant.’” - Ralph Stayer

This Week on the Wow Factor:

• Ralph’s early life working summers in the Johnsonville factory and walking the riverbanks with a .22
• The pivotal leadership shift that came after a frustrating period of rapid growth and employee disengagement
• How consultant Lee Thayer helped Ralph see that the real value of a company is its people
• The transformation from being a boss to building a culture of empowerment and trust
• Why Ralph believes businesses must talk openly about God and purpose at work
• The revelation that led Ralph to embrace giving not just money, but time and wisdom
• Why the phrase “give back” needs to be rethought—and how capitalism enables human flourishing
• Ralph’s involvement in raising over $33 million in a single afternoon for children’s charities through the Naples Winter Wine Festival

Ralph’s Word of Wisdom:

There’s really only one measure of real success—and that’s whether you hear, ‘Well done, my good and faithful servant.’ That’s what I’m working toward. Not money. Not fame. Not status. Just that.

Connect With Johnsonville Sausage:

• Johnsonville Facebook
• Johnsonville Pinterest
• Johnsonville Instagram
• Johnsonville TikTok
• Ralph C. Stayers Books

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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From the stages of Broadway to school classrooms and men's ministries, J. Mark McVey’s journey is one of persistence, transformation, and service. Best known for his role as Jean Valjean in Les Misérables, J. Mark brings not only vocal talent but also deep wisdom on living a life with purpose and impact.

In this episode, J. Mark shares how his upbringing in Huntington, West Virginia, shaped his love of music and gratitude. He reflects on the grind of New York theater life, how faith transformed his approach to performance, and why leading from a place of humility—not ego—is his guiding principle. You’ll hear about the unexpected audition that changed his career, a powerful 22-year collaboration with legendary composer Marvin Hamlisch, and how he's now channeling his talents into helping the next generation discover their gifts.

Through music, mentorship, and ministry, J. Mark shows what it means to perform for an audience of one—and how living with intention creates lasting ripple effects far beyond the spotlight.

“You’re either going to step on people on the way up—or you’re going to help them climb.” – J. Mark McVey

“At the end of my life, I want to hear ‘Well done, good and faithful servant.’ That’s the only audience I’m focused on.” – J. Mark McVey

“A great leader doesn’t end up on the mountaintop alone. That’s not a leader—that’s a hiker.” – J. Mark McVey

This Week on The Wow Factor:

• How a childhood filled with song and gratitude shaped J. Mark’s artistic identity
• The six-year college journey that led to a bold move to New York City
• What it’s really like to perform on Broadway under constant pressure
• Why storytelling at a 12-year-old’s level is J. Mark’s secret to audience connection
• The pivotal moment that transformed his faith and redirected his career
• Behind-the-scenes stories from Les Misérables and singing for presidents
• The unlikely invitation that led to decades of collaboration with Marvin Hamlisch
• How J. Mark uses performance and prayer to lead with love backstage
• His new mission: helping students identify their gifts and find confidence early in life

J. Mark McVey’s Word of Wisdom:

A great leader is always in a supportive role. Leadership isn’t about being at the front—it’s about listening well, serving others, and keeping your hand out to help the next person up the ladder. You don’t climb alone, and you don’t perform alone. The best impact comes from giving, not taking.

Connect with J. Mark McVey:Visit jmarkmcvey.com to learn more about upcoming concerts, speaking events, and his work with schools and ministries.

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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From a humble start in South Louisiana to building restaurant empires across America, Paul Fleming’s journey is a story of grit, hospitality, and vision. As the founder and force behind beloved brands like Ruth’s Chris (West Coast expansion), PF Chang’s, Fleming’s Prime Steakhouse, Paul Martin’s, Lake Park Diner, and Paulita’s Tacos—Paul has helped define American dining for over three decades.

In this episode, Paul reflects on how growing up with strong family values and working in every position in the restaurant world prepared him for a life of entrepreneurship. He shares how his oil business pivoted into hospitality, why working alongside people he respects keeps him energized, and how staying close to the customer is still his greatest advantage.

From building cultures of generosity to investing in the next generation of food innovators, Paul’s insights are equal parts practical and inspiring. You’ll hear how he chooses the right time to exit a business, why he’s never looked back, and how values-based leadership has shaped his lasting impact.

“People are everything—and they’re expensive when you get them wrong.” – Paul Fleming

“We pay our vendors like slot machines—and we get the best product because of it.” – Paul Fleming

“I’ve never looked back on a business I sold. The timing was right, and there’s always another great concept to build.” – Paul Fleming

This Week on The Wow Factor:

• How a “poor Cajun boy” from South Louisiana built multiple billion-dollar restaurant brands
• The early days of PF Chang’s—and the lettuce wrap that changed everything
• Why Paul believes the restaurant industry and soccer have more in common than you think
• How great hiring, vendor respect, and intentional generosity build lasting businesses
• The legacy of Ruth’s Chris and the lessons Paul learned from Ruth herself
• How his wife Jody is leading the charge on new concepts like Paulita’s Tacos and PJK Chinese
• Paul’s insights on staying positive, working hard, and building brands with purpose
• Why private equity isn’t just about money—it’s about people, timing, and culture
• What makes Lake Park Diner in Naples a local go-to and a tribute to a visionary partner

Paul Fleming’s Word of Wisdom:

You’ve got to work your butt off in a business you’re good at and enjoy—for 25 years. Focus, commit, and trust that effort over time creates impact. The real legacy is built when you invest in people, treat vendors with respect, and lead with consistency. There’s no shortcut—just sustained effort, community, and doing what’s right.

Connect with Paul Fleming:

You can experience Paul’s legacy at restaurants across the country including:

• Fleming’s Prime Steakhouse & Wine Bar
• PF Chang’s
• Paul Martin’s American Grill
• Lake Park Diner
• PJK Neighborhood Chinese
• Paulita’s Tacos

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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From receiving life-altering generosity in his youth to helping global audiences navigate complicated people and personal growth—Ryan Leak’s journey is one of resilience, faith, and intentional leadership. In this episode, Ryan shares the early experiences that shaped his calling, how generosity became a family legacy, and why working well with others starts with owning your own complexities.

A sought-after speaker, content creator, and the author of Leveling Up and Chasing Failure, Ryan’s newest book How to Work With Complicated People offers a deeply practical roadmap for thriving in diverse workplaces. Drawing from personal stories, biblical principles, and years of executive coaching, Ryan helps us rethink how we view conflict, collaboration, and character.

Whether you're leading a team, navigating difficult relationships, or trying to grow in self-awareness, Ryan’s wisdom will shift your mindset and challenge your assumptions about leadership, giving, and grace.

“If everybody else doesn’t change, it doesn’t mean I can’t.” – Ryan Leak

“Nobody believes they’re the toxic one. But the truth is, we’re all complicated.” – Ryan Leak

“If you make your life about giving more than getting, you’ll always have the life you actually want.” – Ryan Leak

This Week on The Wow Factor:

• How a stranger’s generosity kept Ryan in private school—and changed his trajectory
• The values of giving without keeping score
• Why “working with complicated people” starts with personal reflection
• How to lead with grace and expect humanity, not perfection
• The inspiration behind Ryan’s book and how it’s designed to help workplaces thrive
• What Cornelius in the Bible taught Ryan about inclusive leadership
• The discipline of creating content that adds value—whether in 60 minutes or 60 seconds
• Why Ryan’s favorite act of generosity is paying off someone’s debt with one phrase: “Not anymore”

Ryan Leak’s Word of Wisdom:

If you make your life about giving more than getting, you’ll always have the life you actually want.

Whether it's your time, resources, encouragement, or presence—when you walk into every room looking to give rather than receive, you shift not only the environment but your own fulfillment. Giving isn’t about keeping score. It’s about creating impact that outlives you.

Connect with Ryan Leak:

• Ryan Leak’s Website
• Ryan Leak’s LinkedIn
• Ryan Leak’s YouTube
• Ryan Leak’s Instagram
• Ryan Leak’s Facebook
• Ryan Leak’s TikTok
• The Ryan Leak Podcast
• How To Work With Complicated People

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Today we honor Dr. John Rooney, formerly the President of Rooney and Associates, Inc. John provided strategic guidance and innovative solutions to numerous organizations over the years. John's expertise in strategic planning, business development, and organizational management earned him a reputation as a trusted advisor in the business community. John was also actively involved in philanthropic efforts and remained dedicated to helping organizations thrive in an ever-changing global marketplace until his passing on April 7, 2025.

This week on The Wow Factor, we honor Dr. John Rooney, who shared his insights from his book, "Geography of American Sport," which explores the development of various sports, including wrestling, volleyball, and women's sports, emphasizing the impact of coach movements and the role of geography in shaping sporting culture. He talked about the creation of Patriot Golf Days, an event that raises funds for Folds of Honor scholarships, and how the organization gained corporate partnerships to better support military families and first responders. John also shared more about the origins of Folds of Honor, which supports fallen or disabled service members and first responders by providing education opportunities for their children.

“Every sport has an origin.” - John Rooney

“You’ve got to look out there and figure out what you want to do and how to get there.” - John Rooney

“Go before you're ready.” - John Rooney

This Week on The Wow Factor:

• John discussed the regional origins and growth of different sports, emphasizing how geography plays a role in their development
• The inspiration behind Folds of Honor, which provides educational opportunities for the families of fallen servicemen and first responders
• Why it’s so important to figure out what you want from life and take steps to achieve those goals
• The importance of being a learner and being open to new possibilities
• The need for leaders to let go and allow the next generation to take things to a new level
• How coming together and supporting one another can create a sense of belonging and make a positive impact, whatever the niche
• The intersection of sports and geography and how geography influences the development and popularity of various sports
• The significance of stepping outside your comfort zone to achieve success
• How organizations like Folds of Honor and Patriot Golf Days make an impact in supporting the families of fallen or disabled service members and first responders

John Rooney’s Word of Wisdom:

Go before you're ready. Take risks.

Connect with John Rooney:

• Dr. John Rooney on LinkedIn
• A Geography of American Sport: From Cabin Creek to Anaheim by John Rooney
• The Recruiting Game: Toward a New System of Intercollegiate Sport (Second Edition) by John Rooney
• Atlas of American Sport by John Rooney
• Folds of Honor
• American Dunes Golf Course

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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From the racquetball courts of junior college to the C-suite at Southwest Airlines—and now as CEO of Lionheart Children’s Academy - Jeff Lamb’s journey is a masterclass in unexpected opportunity, bold conviction, and servant leadership. In this episode, Jeff recounts pivotal moments that shaped his career—from working in the mailroom at Mesa Petroleum under T. Boone Pickens, to being mentored by Roger Staubach, and eventually leading people operations at one of America’s most beloved airlines.

Jeff unpacks how the intentionality behind career choices, culture building, and investing in people created lasting impact across companies. He also shares how his current role at Lionheart Academy brings together business excellence and faith-based mission—creating a scalable model for transformational early childhood education in partnership with churches.

Whether you're leading a team, thinking through your next big move, or looking to build a values-driven organization, Jeff’s story will inspire you to think differently about leadership, influence, and legacy.

“Boone Pickens told me, ‘You can coach in the corporate world.’ That changed my life.” - Jeff Lamb

“If everyone’s telling you the same thing, you don’t need seven of them. The ability to respectfully disagree is a mark of real leadership.” - Jeff Lamb

“At Southwest, when it came down to choosing between the customer and the employee—we chose the employee. And the financial results followed.” - Jeff Lamb

This Week on The Wow Factor:

• How a failed attempt at junior college football redirected Jeff’s path toward business
• Lessons learned working under T. Boone Pickens at Mesa Petroleum
• What it was like being mentored by Roger Staubach—and playing flag football with him
• Jeff’s rise to Chief People Officer at Southwest Airlines and his time with Herb Kelleher and Colleen Barrett
• The power of presence, handwritten notes, and servant leadership in building culture
• Why Lionheart Academy is merging business and ministry to reshape early childhood education
• The challenge of regulated expansion across states—and why focus beats speed in scaling impact

Jeff Lamb’s Word of Wisdom:Pick a word. Pick a focus. Communicate clarity around it. For Jeff, that word this year is Unity—rooted in Philippians 2:1–2. In leadership and in life, clarity breeds direction. When everything’s important, nothing is. Choose wisely.

Connect with Jeff Lamb and Lionheart Children’s Academy:

• Lionheart Children’s Academy Website
• Lionheart Children’s Academy Facebook
• Lionheart Children’s Academy Instagram
• Lionheart Children’s Academy CEO Jeff Lamb’s LinkedIn

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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In this heartfelt and personal episode, Brad reconnects with long-time friend and returning guest Jerry Foster, founder of Foster Group. Jerry opens up about his journey—from early financial and marital struggles to building a thriving business and redefining what it means to live a wealthy life. Together, they explore how meaningful conversations shape families, how true leadership often means letting go, and what it looks like to enter a new season of life with faith, purpose, and generosity.

Whether you’re leading a business, a family, or facing a major transition, Jerry’s story will challenge you to reflect on your mission, your relationships, and your definition of success.

Jerry Foster is the founder of Foster Group, a Des Moines-based financial planning and investment firm managing nearly $4 billion in assets. His path into finance was anything but conventional—no business degree, no formal training, and a rocky financial start in his early marriage. But that moment became a turning point, sparking a mission to help others pursue meaningful living and generous giving. Jerry is also the author of Life Focus: Achieving a Life of Purpose and Influence, a sought-after speaker on legacy and generosity, and a cancer survivor who lives what he teaches.

“That was the genesis of Foster Group—my wife tossing the checkbook at me in the driveway saying, ‘You need to learn this.’” - Jerry Foster

“Wealthy is a person who has great relationships, peace with God, good health. Money was always last on the list.” - Jerry Foster

“It seems crazy that a financial planner would stand in front of his clients and tell them that early in his marriage he nearly went broke and couldn't balance his checkbook. But for me, I'm not ashamed, because that is part of my story." - Jerry Foster

This Week on The Wow Factor:

• Jerry’s early money struggles and how it shaped Foster Group
• How a rare cancer diagnosis led to deeper family conversations and succession planning
• Building a culture of meaningful conversations—both at home and at work
• Why every Foster Group employee takes the Kolbe and StrengthsFinder assessments
• The three seasons of life: Foundation, Framework, Finish—and how to thrive in each
• Creating legacy through intentional family meetings and giving structures
• The role of faith, vulnerability, and generational generosity
• How small one-degree changes (vectors) can radically alter your life’s direction

Jerry Foster’s Word of Wisdom

The most influential season of your life might come after you stop chasing titles. Be present, listen deeply, and build a culture of meaningful conversations—first in your home, then in your work.

Connect with Jerry Foster and Foster Group

• Foster Group
• Foster Group on LinkedIn
• Foster Group Facebook
• Foster Group YouTube
• Financial Perspectives: Foster Group Podcast
• Jerry Foster on LinkedIn

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Founder of Rustic Cuff and author of The Kindness Effect: Experience the Power of Irrational Giving, Jill Donovan graduated from Oral Roberts University and went on to earn her law degree from the University of Tulsa. She was a practicing attorney and adjunct law professor at TU when her passion for cuff bracelets, and her need to refill her ‘gift closet’ led her to begin Rustic Cuff. Jill’s heart for people and community has spilled over into her amazing company and Rustic Cuff has been able to give hundreds of thousands of dollars to communities and charitable causes over the years. Jill is a sought-after motivational speaker who encourages people to pursue their passions, fulfill their God-given purpose, and always pay it forward!

On the Wow Factor today Jill describes her passion for kindness and generosity and the ways in which she has put that into practice from the age of 10 until today. She shares why she didn’t initially want to pursue leadership opportunities or become an entrepreneur and how God gently led her in the right direction to best use her talents. Jill also shares why it’s so important in her life to start her day by checking in with God in quiet and peace and asking for direction and instruction for that day.

"When God speaks and you don't listen, he'll speak again and keep tapping.” - Jill Donovan

“I realized when you give people the opportunity to give when they might not have otherwise done so it opens up a whole new world for them.” - Jill Donovan

“The more you immediately start saying yes to when your ‘knower’ knows - it becomes habitual.” - Jill Donovan

This Week on The Wow Factor:

• Jill’s joyous upbringing and her dreams for the future as a child
• What Jill did to explore what God was calling her to do in life
• Why she took a sabbatical from her career as a divorce attorney to find something that fulfilled her spiritually
• How Jill got onto the Oprah Winfrey Show seeking her true purpose with a fun family story and the moment she nearly cried on stage
• The idea that God dropped on her that reignited her creative passions
• The beautiful story that prompted Jill to ramp up her bracelet making and commit to the giving lifestyle
• Why Jill decided to write The Kindness Effect despite never wanting to be an author, and the moment that finally made her put pen to paper
• Why Jill leads in the unique way she does and how a supportive generous team build an effective leadership environment

Jill Donovan’s Words of Wisdom:

Just because you can doesn't mean you should - there's a lot you can do when you're leading a company and it's growing, and you have all kinds of people. But just because you have the ability or capability to do something doesn't mean you're called to do that particular thing.

Connect with Jill Donovan:

• Rustic Cuff Website
• Rustic Cuff on Instagram
• Rustic Cuff on Facebook
• Rustic Cuff on YouTube

Connect with The WOW Factor:

• I Like Giving: The Transforming Power of a Generous Life by Brad Formsma
• Words of Wisdom Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Susan Hollern is the Founder and President of Hope Haven Rwanda, a transformative educational initiative that empowers students and families in post-genocide Rwanda. Based in Sedalia, Colorado, Susan brings a background in entrepreneurship, real estate, finance, and deep faith to her work—driven by a personal calling to serve others through bold obedience and a surrendered life. Her leadership has turned a humble school under a tree into a thriving institution that now educates over 2,000 students annually, with a vision of raising up the next generation of Christian world leaders.

Susan joins us on The Wow Factor to walk us through her personal and spiritual journey—from growing up in Ohio with a strong work ethic and independent spirit, to experiencing a full surrender to God that changed her life’s trajectory. She shares how a mission trip to the Philippines and a divine encounter at a Rwanda fundraiser set her on a path to found Hope Haven. Susan’s story is full of wisdom, perseverance, and vision. Her mission isn't just to educate students but to support entire families and communities so every child has the chance to thrive—spiritually, emotionally, and academically.

“I kept praying, ‘Use me.’ But when you say that, be ready. Your life will not look the same—but I promise, it’ll be better.” – Susan Hollern

“Hope Haven started under a tree with 97 kids. Now we serve over 2,000 students. That’s a miracle only God could write.” – Susan Hollern

“I had to fully surrender—not just me, but my whole family. Once I did, I saw how much I’d been holding back from God.” – Susan Hollern

This Week on The Wow Factor:

• How growing up with a strict work ethic shaped Susan’s sense of independence
• The struggle of reconciling hard work with faith—and how surrender changed everything
• Her path from horse shows and real estate to founding a school in Rwanda
• The catalytic moment that connected her to Rwanda through a book, a handshake, and a mission trip
• How Hope Haven Rwanda evolved from a school functioning in a mud house and tent to a primary/secondary school and later adding a leadership institute for students to launch successfully into careers, impacting all 30 districts in the country
• Why true transformation goes beyond education—it’s about changing families and entire communities
• The power of praying bold prayers, asking God to “use me,” and trusting Him in moments of pain and reversal
• Student success stories, including international math, AI, and debate competitions
• Her vision of raising Christian world leaders from some of the most underserved communities on the planet

Susan Hollern’s Word of Wisdom:

If you want to live a truly meaningful life, don’t just give part of yourself—surrender everything. It’s not always easy, but it’s the only way to live in full partnership with God’s purpose. When you let go of control, you make space for miracles.

Connect With Hope Haven Rwanda:

• Hope Haven Rwanda Instagram
• Hope Haven Rwanda Facebook
• Hope Haven Rwanda YouTube
• Susan Hollern on LinkedIn

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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William Vanderbloemen is the CEO and Founder of Vanderbloemen Search Group, an executive search firm that serves faith-based organizations, churches, schools, and nonprofits around the world. With over 15 years of experience in executive search and leadership consulting, William and his team have conducted over 30,000 interviews and helped thousands of organizations find mission-aligned leaders. Before launching Vanderbloemen, he served as a senior pastor and worked in the corporate HR space at a Fortune 200 company. He’s also the author of several books, including his latest, Be the Unicorn: 12 Data-Driven Habits That Separate the Best from the Rest, which is rooted in insights gleaned from decades of leadership and hiring experience.

William joins us on The Wow Factor to discuss his entrepreneurial journey, from paperboy to pastor to founder of a top-tier executive search firm. He shares the story behind starting Vanderbloemen, how he navigated the 2008 financial crisis while launching the company, and why responsiveness, authenticity, and purpose are key markers of top-performing leaders. We also dive into his new book and explore a few of the 12 habits that define “unicorn” candidates—those rare individuals who leave a lasting impression and drive long-term success.

“Speed wins. You get back to people, you win. It’s the lowest-hanging fruit, and hardly anyone’s picking it.” – William Vanderbloemen

“If you want to be interesting, be interested. Turn the conversation back to the person you’re talking to.” – William Vanderbloemen

“The higher and nobler the North Star, the farther that person goes in accomplishing their mission.” – William Vanderbloemen

This Week on The Wow Factor:

• How William’s early entrepreneurial mindset emerged from delivering newspapers in a small North Carolina town
• His journey from Princeton Theological Seminary to a 15-year career in pastoral leadership
• The surprising catalyst that led him to launch Vanderbloemen after working in HR at a Fortune 200 company
• The challenges of starting a business in 2008 and how his wife Adrian played a crucial role in saying yes to the vision
• How Vanderbloemen has facilitated over 30,000 in-person interviews and built a reputation for matching great leaders with aligned missions
• The core concept behind Be the Unicorn and why responsiveness is one of the most underrated leadership habits
• A breakdown of several unicorn habits including: being fast, authentic, agile, prepared, likable, and purpose-driven
• Real-world hiring lessons drawn from churches, nonprofits, and corporate organizations
• Tips on running more effective meetings—like turning productivity into a game and calculating the cost of every meeting in real time
• Why asking better questions is one of the most powerful things a leader can do to develop others

William Vanderbloemen’s Word of Wisdom:

If you want to lead well, stop giving directions and start asking better questions. Great leaders don’t just provide answers—they develop the next generation of leaders who do.

Connect With WIlliam Vanderbloemen:

• Vanderbloemen YouTube
• Vanderbloemen Facebook
• Vanderbloemen LinkedIn
• Vanderbloemen Instagram

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Peter Greer is the President and CEO of HOPE International, a global Christ-centered economic development organization that operates in 27 countries. Under Peter’s leadership, HOPE has grown significantly in scope and influence, investing in the dreams of underserved entrepreneurs around the world. He’s also a prolific author with more than 15 books to his name, including Mission Drift, Rooting for Rivals, and his latest, Lead with Prayer. A Harvard Kennedy School grad and a sought-after speaker, Peter combines nonprofit leadership with business insights to fuel a global movement of Christ-centered empowerment and economic justice.

Peter joins us to discuss the importance of prayer in leadership and life—especially in light of the wisdom he’s gathered in co-authoring Lead with Prayer alongside Cameron Doolittle and Ryan Skoog. In this transparent conversation, Peter reflects on how his own spiritual practices have changed over the years, the challenges of truly collaborative leadership, and why prayer isn’t something to squeeze into our schedules—it should be the foundation.

“Most leaders today must think they’re busier than Jesus—because most are spending less time in prayer, not more.” - Peter Greer

“Not organization building, but movement making—that’s where the exciting work is happening right now.” - Peter Greer

“I’ve written everything not as an expert, but as a practitioner still learning what it means to live open-handed.” - Peter Greer

This Week on The Wow Factor:

• How Peter’s journey from studying international business in Moscow led him to microenterprise and missional work
• The mission and growth of HOPE International, and how it supports entrepreneurs in over two dozen countries
• The story behind Lead with Prayer and what inspired Peter and his co-authors to dig deep into leaders' prayer lives
• Why prayer often decreases as leadership responsibilities increase—and how to flip that script
• What we can learn from Johnny Erickson Tada about suffering, gratitude, and deeper intimacy with God
• Terry Looper’s sacred pace and how “getting to neutral” helps him make decisions grounded in spiritual discernment
• The ripple effect of prayer and why we should pray bigger, bolder, multi-generational prayers
• Practical ways to integrate prayer into your everyday life—like prayer by association and “wasting time with God”
• How fasting, digital detoxing, and physical posture can deepen your spiritual walk
• Lessons from the Moravian prayer movement and how a small community’s prayers changed the world

Peter Greer’s Word of Wisdom:

Try new things. Let go of what doesn’t serve you and hold tight to the prayer rhythms that draw you closer to God. The goal isn’t perfection—it’s presence.

Connect with Peter Greer:

• HOPE International Website
• Peters Website
• Peter’s Book - Lead With Prayer
• Peter’s Instagram
• Peter’s LinkedIn
• Peter’s Facebook
• Peter’s X

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Admiral Vernon Eugene Clark is a retired four-star admiral who served as Chief of Naval Operations (CNO) for the United States Navy. He retired on July 22, 2005, after five years in the role—making him the second-longest serving CNO in history, after Arleigh Burke. During his distinguished military career, Admiral Clark received numerous awards, including four Defense Distinguished Service Medals, three Navy Distinguished Service Medals, and three Legions of Merit. Following his retirement, he was further recognized with the Eisenhower Award from the Business Executives of North America, the Distinguished Sea Service Award from the Naval Order of the United States, and the Distinguished Service Medal from the Military Order of the World Wars.

He holds an undergraduate degree from Evangel College in Springfield, Missouri, and an MBA from the University of Arkansas. He has also received honorary doctorates from the University of Toledo, Old Dominion University, Northwest University, and Palm Beach Atlantic University.

Today, Admiral Clark continues to share the leadership insights gained throughout his Navy career. He reflects on major challenges—such as the Navy’s high attrition rates when he became Chief—and the steps he took to address them. He unpacks what “alignment” means in a leadership context and why it became one of his top priorities. He also discusses the importance of vision in leadership, and how that principle shaped his actions in the aftermath of 9/11.

“It's been said before that I bring a little bit of passion to the game.” - Admiral Vern Clark

“Alignment is really about communication.” - Admiral Vern Clark

“More is caught than taught.” - Admiral Vern Clark

This Week on The Wow Factor:

• The five principles on which Admiral Vern founded his leadership
• The importance of culture in a large organization
• The importance of getting buy-in from the sailors and how Admiral Vern brought his Master Chiefs on board with his plans
• Admiral Vern’s goals of equipping and empowering the whole team
• How Admiral Vern and his team solved the problem of attrition
• Where Admiral Vern was when the tragic events of 9/11 occurred and his immediate response to deploy loaded aircraft carriers and destroyers to strategic positions
• When Admiral Vern first met President Bush at his inauguration and the promise he made him
• The story of Admiral Vern’s relationship with Donald Rumsfeld, Secretary of Defense
• The importance of listening as a leader
• Why Admiral Vern feels that the Lord was watching over him throughout his career

Admiral Vern Clark’s Word of Wisdom:

Having a strategic communications plan that moves you forward as a team or organization is vital.

Connect with Admiral Vern Clark:

• Any questions for Admiral Clark can be sent to Brad

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Admiral Vernon Eugene Clark is a retired four-star admiral who served as the Chief of Naval Operations (CNO) of the United States Navy. He retired on July 22, 2005, making his tenure of five years the second-longest serving CNO behind Arleigh Burke. Admiral Clark has received numerous military decorations for his service, including four awards of the Defense Distinguished Service Medal, three Navy Distinguished Medals, and three awards of the Legion of Merit. Since his retirement, he has been honored with the Eisenhower Award from the Business Executives of North America, the Distinguished Sea Service Award from the Naval Order of the United States, and the Distinguished Service Medal of the Military Order of the World Wars.

Admiral Vern Clark earned his undergraduate degree from Evangel College in Springfield, Missouri, and later completed an MBA at the University of Arkansas. He has also been awarded honorary doctorates from the University of Toledo, Old Dominion University, Northwest University, and Palm Beach Atlantic University.

This week on The Wow Factor podcast, Admiral Vern Clark shares key lessons from his distinguished career in the U.S. Navy. He discusses his commitment to covenant leadership—what it means and how he aimed to live it out in practice. Admiral Clark also breaks down the five priorities he focused on as Chief of Naval Operations: manpower, current readiness, future readiness, quality of service, and alignment—and explains how those priorities shaped his decisions and leadership approach.

“I was raised in a home where we constantly heard about God's plan for our life - and that really framed my background in a very important way..” - Admiral Vern Clark

“Our actions are screaming so loud, they can't hear a word we say, so if we're not living it and walking it, it doesn't matter what all the words are.” - Admiral Vern Clark

Leadership is a position of servanthood. First, we say—or do we say this last—we can go through anything because Jesus goes before us. - Admiral Vern Clark

This Week on The Wow Factor:

• Admiral Vern’s experience of growing up the son of a Pastor in the central section of the USA

• His early experiences of leadership, including on a kids baseball team

• The experience of gaining an MBA at the University of Arkansas against the backdrop of the Vietnam war

• How he came to find his life’s path as a Commissioned Officer in the US Navy and why he was convinced he would be staying in for only three years only

• What convinced Admiral Vern to rejoin the Navy and the career that followed

• Why he believes that leadership is a two-way relationship

• Resources that Admiral Vern has used in his commitment to being a lifelong learner

• The questions that the term ‘heart of covenant’ bring up

• How Admiral Vern’s strong faith has helped him in his role as a leader

Admiral Vern Clark’s Word of Wisdom:

Having a strategic communications plan that moves you forward as a team or organization is vital.

Connect with Admiral Vern Clark:

• Any questions for Admiral Clark can be sent to Brad

Connect with The Wow Factor:

• WOW Factor Website

• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

• Brad Formsma on Facebook

• X (formerly Twitter)

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Christopher Duffley is an inspiring speaker, musician, and advocate who has overcome immense challenges to spread a message of faith, perseverance, and hope. Born prematurely at just 1 pound 12 ounces, Christopher lost his sight due to retinopathy of prematurity and was later diagnosed with autism. Despite these obstacles, he discovered his love for music, and at just 10 years old, his rendition of Open the Eyes of My Heart went viral, launching his career as a motivational speaker and singer. Today, Christopher shares his story worldwide, proving that with faith, determination, and the right support system, anything is possible.

In this episode of The Wow Factor, Christopher and his mother, Christine, share his extraordinary journey—from being adopted into a loving family to becoming an advocate for accessibility, independence, and inclusion. They discuss the role of faith in Christopher’s life, how technology helps him navigate the world, and why he is passionate about encouraging others to embrace their own mission possible.

This conversation is filled with lessons on resilience, faith, and making an impact, making it a must-listen for anyone looking to overcome challenges and live with purpose.

“With God, all things are possible.” – Matthew 19:26 - Christopher Duffley

“I don’t have sight, but I walk by faith. You don’t have to see everything to believe in what’s possible.” - Christopher Duffley

“I want to inspire others, but I also want to break barriers. The world isn’t built for people like me, but that won’t stop me.” - Christopher Duffley

This Week on The Wow Factor:

• From Challenge to Calling: How Christopher’s early struggles with blindness and autism led him to a life of purpose and inspiration.
• A Mother’s Love: The incredible story of how Christine fought to bring Christopher into their family and help him reach his full potential.
• Viral Moment to Mission: How Christopher’s viral performance of Open the Eyes of My Heart launched his journey as a speaker and musician.
• Faith and Resilience: Why 2 Corinthians 5:7 – “For we walk by faith, not by sight” is Christopher’s life verse.
• Assistive Technology: How tools like the Be My Eyes app and screen readers empower Christopher to navigate the world independently.
• Overcoming the Employment Gap: The staggering statistic that 70% of blind people are unemployed and how Christopher is breaking barriers.
• Mission Possible: How Christopher and his family are redefining what’s possible through advocacy, music, and motivational speaking.

Christopher Duffley’s Words of Wisdom:

Life’s challenges do not define you—your faith, mindset, and perseverance do. Christopher’s journey reminds us that obstacles can be stepping stones to greater purpose and impact. His mission is to inspire others to believe that anything is possible with faith, resilience, and community support.

Connect with Christopher Duffley

• Christopher’s Website
• Mission Possible Podcast
• Christopher’s YouTube
• Christopher’s Instagram

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Dave Donaldson is a visionary leader dedicated to mobilizing churches and communities to serve those in need. As a co-founder of CityServe and Convoy of Hope, he has spent decades working on the front lines of disaster relief, social impact, and faith-driven community outreach. His journey was shaped by personal tragedy—losing his father and debilitating his mother in a devastating accident at the age of nine. The generosity and compassion he experienced from others in his time of need ignited a lifelong passion for helping vulnerable populations. Today, CityServe is transforming lives through initiatives addressing foster care, adoption, homelessness, human trafficking, and disaster response.

In this episode of The Wow Factor, Dave shares his powerful story of resilience, faith, and service. From co-founding Convoy of Hope to leading CityServe, he reveals how the church can be a driving force in meeting tangible needs and strengthening communities. He also discusses the role of faith-based organizations in shaping public policy, how CityServe collaborates with churches, businesses and the government to maximize impact, and why generosity is at the core of lasting change. This conversation is packed with insights on responsible compassion, faith-driven leadership, and making a real difference in the world.

"If God can get it through you, He’ll give it to you." – Dave Donaldson

"Serving the poor is not just an act of obedience—it’s an act of faith. Give, and you will see how God multiplies." – Dave Donaldson

“There is no greater infrastructure than Jesus and his Church.” - Dave Donaldson

This Week on The Wow Factor:

• A Life Shaped by Generosity: How Dave’s childhood tragedy and the kindness of others inspired his mission to serve.
• The Birth of Convoy of Hope and CityServe: The journey from feeding families to
• creating a global network of churches engaged in transformative outreach.
• The Power of the Local Church: Why Dave believes that churches are the most effective organizations for meeting community needs.
• Faith in Action: How CityServe equips churches with resources like food, furniture, and mentorship programs to serve their neighbors.
• Competing for Influence: Why faith-based organizations should engage in public policy and funding opportunities to maximize their reach.
• Generosity as a Lifestyle: Dave’s firsthand experiences of how radical generosity leads to life-changing miracles.
• Overcoming Compassion Fatigue: How to stay engaged and continue making an impact despite the overwhelming needs in the world.

Dave Donaldson’s Words of Wisdom:

Generosity isn’t just about giving—it’s about transformation. When you step into the lives of others with compassion, you not only change their world, but you also change your own. True leadership is about action, and true faith is about serving.

Connect with CityServe:

• CityServe Website
• CityServe Facebook
• The Influencers Podcast
• CityServe Instagram

Connect with Convoy of Hope:

• Convoy of Hope Website

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Britt Harris is a legendary figure in finance, having served as CIO for top-five investment funds across Endowments, Public Funds, Private Funds, and Hedge Funds—an achievement unmatched in the industry. Currently, he leads On Eagles Wings Advisors and has previously served as CIO for UTIMCO, the largest endowment for public education in the U.S. He also led Bridgewater Associates and Verizon. Despite his remarkable career, Britt’s journey is defined by his commitment to significance over success, inspired by his faith and the mentorship of Bob Buford.

In this episode of The Wow Factor, Britt Harris shares his life story from his roots as a fourth-generation Aggie to becoming one of the most influential investors in the world. He discusses how Bob Buford’s teachings helped him see that life’s highest calling is significance, not just success. He also opens up about the importance of faith, family, and generosity, and how he and his wife, Julia, set a financial finish line that has guided their life of purpose and impact for over 43 years.

This conversation is filled with lessons on leadership, decision-making, and living a life of impact and purpose, making it a must-listen for anyone looking to balance career success with meaningful contributions to others.

“This is a generation that desperately wants to be taught. They want to be mentored. They're unmoored. They really want to be successful. They’ve got the technical parts down, but they don’t have the relational parts.” — Britt Harris

“Success is not the top of the ladder. Significance is.” — Britt Harris

“Every great company has a defined culture that is extreme. It’s not just something on the wall or something people hear about once a year. It permeates the company. When you walk in as an employee, you either love it or you don’t.” — Britt Harris

This Week on The Wow Factor:

• Success vs. Significance: How Bob Buford’s mentorship taught Britt that life’s highest calling is significance, not just success.

• Financial Finish Line: Why Britt and Julia set a financial finish line at age 45 and how it shaped their life of generosity and purpose.

• The Titans of Investing: How Britt’s passion for teaching and mentorship led to the creation of a program that’s shaped over a thousand future leaders at Texas A&M and the University of Texas.

• Leadership and Influence: Lessons from managing some of the world’s largest endowment funds and leading eight major companies.

• Faith and Family: How Britt prioritizes his faith, family, and friendships, juggling the ‘glass and rubber balls’ of life to maintain balance and purpose.

• Decision-Making Framework: The five Fs—Faith, Family, Friends, Fitness, and Finance—that guide Brit’s decisions in life and business.

• Living Generously: Insights on why generosity is a discipline that needs to be developed early in life.

• Work-Life Balance Myth: Why Britt believes true work-life balance doesn’t exist but living a life of purpose and passion does.

Britt Harris’s Words of Wisdom:

Life’s true purpose lies in pursuing significance over success by living generously, staying grounded in faith, and impacting others through leadership and mentorship. His philosophy centers on balancing faith, family, and purpose to create a meaningful legacy.

Connect with Britt Harris:

• Email Britt

• The Titans of Investing

Connect with The Wow Factor:

• WOW Factor Website

• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

• Brad Formsma on Facebook

• X (formerly Twitter)

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Britt Harris is a legendary figure in finance, having served as CIO for top-five investment funds across Endowments, Public Funds, Private Funds, and Hedge Funds—an achievement unmatched in the industry. Currently, he leads On Eagles Wings Advisors and has previously served as CIO for UTIMCO, the largest endowment for public education in the U.S. He also led Bridgewater Associates and Verizon. Despite his remarkable career, Britt’s journey is defined by his commitment to significance over success, inspired by his faith and the mentorship of Bob Buford.

In this episode of The Wow Factor, Britt Harris shares his life story from his roots as a fourth-generation Aggie to becoming one of the most influential investors in the world. He discusses how Bob Buford’s teachings helped him see that life’s highest calling is significance, not just success. He also opens up about the importance of faith, family, and generosity, and how he and his wife, Julia, set a financial finish line that has guided their life of purpose and impact for over 43 years.

This conversation is filled with lessons on leadership, decision-making, and living a life of impact and purpose, making it a must-listen for anyone looking to balance career success with meaningful contributions to others.

“This is a generation that desperately wants to be taught. They want to be mentored. They're unmoored. They really want to be successful. They’ve got the technical parts down, but they don’t have the relational parts.” — Britt Harris

“Success is not the top of the ladder. Significance is.” — Britt Harris

“Every great company has a defined culture that is extreme. It’s not just something on the wall or something people hear about once a year. It permeates the company. When you walk in as an employee, you either love it or you don’t.” — Britt Harris

This Week on The Wow Factor:

• Success vs. Significance: How Bob Buford’s mentorship taught Britt that life’s highest calling is significance, not just success.
• Financial Finish Line: Why Britt and Julia set a financial finish line at age 45 and how it shaped their life of generosity and purpose.
• The Titans of Investing: How Britt’s passion for teaching and mentorship led to the creation of a program that’s shaped over a thousand future leaders at Texas A&M and the University of Texas.
• Leadership and Influence: Lessons from managing some of the world’s largest endowment funds and leading eight major companies.
• Faith and Family: How Britt prioritizes his faith, family, and friendships, juggling the ‘glass and rubber balls’ of life to maintain balance and purpose.
• Decision-Making Framework: The five Fs—Faith, Family, Friends, Fitness, and Finance—that guide Brit’s decisions in life and business.
• Living Generously: Insights on why generosity is a discipline that needs to be developed early in life.
• Work-Life Balance Myth: Why Britt believes true work-life balance doesn’t exist but living a life of purpose and passion does.

Britt Harris’s Words of Wisdom:

Life’s true purpose lies in pursuing significance over success by living generously, staying grounded in faith, and impacting others through leadership and mentorship. His philosophy centers on balancing faith, family, and purpose to create a meaningful legacy.

Connect with Britt Harris:

• Email Britt
• The Titans of Investing

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Mark and Rabbi Erica Gerson are a dynamic duo known for their deep commitment to generosity and their innovative approach to giving. Mark is a successful entrepreneur and co-founder of African Mission Healthcare, an organization dedicated to providing life-saving medical care in Africa. Rabbi Erica is a Jewish leader who brings profound wisdom and insight into the intersection of faith and generosity. Together, they have dedicated their lives to making a tangible impact by supporting missionary doctors and healthcare initiatives that serve those most in need.

In this episode, Rabbi Erica and Mark share their journey of giving, how their faith informs their vision for generosity, and the incredible work being done through African Mission Healthcare. They discuss the importance of generosity at every stage of life, the strategic approach they take to giving, and why they believe business and faith should work hand in hand to create meaningful change. Their story is a powerful example of how anyone, regardless of financial status, can cultivate a generous mindset and make a lasting difference.

"People who know how to give are those who’ve given for a long time. They give when they have a little, they give when they have a lot—they just give." - Mark Gerson

"Giving should be a clarification of your values." - Rabbi Erica Gerson

"If you say, ‘I’ll give after my next deal,’ you never will. There will always be another deal."

- Mark Gerson

This Week on The Wow Factor:

• How Mark and Rabbi Erica met and built a life centered around faith and generosity
• The role that faith plays in their approach to giving and making a difference
• The founding of African Mission Healthcare and how it partners with missionary doctors to provide critical medical care
• Why giving isn’t just for the wealthy and how everyone can develop a spirit of generosity
• The strategic approach Mark and Rabbi Erica take to generosity, ensuring every dollar makes the greatest impact
• The importance of engaging children in giving from a young age and how they involve their own kids in generosity
• The power of long-term generosity vs. one-time giving
• How small financial contributions can have life-changing effects, such as funding surgeries for people in Africa
• Why business success and generosity should go hand in hand

Rabbi Erica and Mark Gerson’s Words of Wisdom:

Giving isn’t just about money—it’s about mindset. The most generous people aren’t just those with wealth; they’re those who build generosity into their everyday lives. Whether through financial giving, time, or influence, find ways to contribute and make a difference.

Connect with African Mission Healthcare:

• African Mission Healthcare Website
• African Mission Healthcare Facebook
• African Mission Healthcare on X
• African Mission Healthcare Instagram

Connect with Rabbi Erica and Mark Gerson:

• Mark’s LinkedIn
• Rabbi Erica Gerson

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Dr. Kenneth Cooper is the Chairman Emeritus of the Board of Trustees that oversees The Cooper Institute's strategic direction and educational and research initiatives. He founded The Cooper Institute, a nonprofit foundation, in 1970 and later established the Cooper Clinic, Cooper Fitness Center, Cooper Hotel & Conference Center, Cooper Spa, Cooper Wellness, Cooper Consulting Partners, and Cooper Complete. Dr. Cooper is the author of the best-selling book, Aerobics and has written several subsequent health and fitness books.

Dr. Cooper joins me on the Wow Factor to share how the work and research that the Cooper Clinic does helps people to live longer, more active lives and square off the curve in terms of physical capacity and longevity. He discusses the importance of eating a balanced diet and taking the appropriate vitamins in addition to exercising to protect your future health. Dr. Cooper also gives his perspective on the health benefits of living a generous life and focusing on others.

"Preventive medicine is the Cinderella of the medical specialties because there's no profit in health.” - Kenneth Cooper

“People that are coming back to us regularly are living these longer lives. And they're not just living longer lives, but they're squaring off the curve, living a long life to the fullest.” - Kenneth Cooper

“Our whole goal here with our research is to look at things physiologically. What can we do for ourselves that can prolong lives?” - Kenneth Cooper

This Week on The Wow Factor:

• Why Dr. Cooper is still working 10-12 hours a day and seeing patients at the age of 90
• How Dr. Cooper spent his 13 years in the military
• The moment that Dr. Cooper realized he was out of shape and desperately needed to do something about it
• What the research at the Cooper Clinic focuses on
• Dr. Cooper’s opinion on the COVID-19 vaccination
• The problems of the worldwide obesity epidemic
• Dr. Cooper’s relationship with God and why he wrote Faith Based Fitness

Dr. Kenneth Cooper’s Words of Wisdom:

You don't solve problems by changing the government. You solve problems by changing the people.

Connect with Dr. Kenneth Cooper:

• The Cooper Institute Website
• The Cooper Institute on Facebook
• The Cooper Institute on Instagram
• The Cooper Institute on X (formerly Twitter)

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Susan Flippen is the CEO of The Flippen Group, a company dedicated to improving leadership, education, and personal development through research-backed strategies. Under her leadership, The Flippen Group has impacted thousands of educators and students across the country, helping to build stronger school cultures and improve student outcomes. Susan’s passion for creating environments where individuals can thrive has made her a leading voice in the education and leadership space.

In this episode, Susan shares the story behind The Flippen Group, from its humble beginnings to becoming a transformative force in education and leadership. She discusses the importance of building relational capacity in schools, how Capturing Kids’ Hearts is helping teachers reconnect with their passion, and the power of generosity in leadership. Susan also reveals how she and her husband, Flip, built an organization focused on developing people, equipping teachers, and inspiring future generations.

"The most important person in the world is the one right in front of you." – Susan Flippen

"Love well, and build the kind of relationships that create real change." – Susan Flippen

"Forgiveness is the greatest gift you can give—whether the other person asks for it or not." – Susan Flippen

This Week on The Wow Factor:

• How Susan and Flip Flippen founded The Flippen Group and grew it into a nationwide leader in education and leadership development
• The impact of Capturing Kids’ Hearts and how it’s transforming classrooms by equipping teachers with the tools to build stronger relationships with students
• Why relational capacity is key to student success and school culture
• How The Flippen Group has maintained a strong, mission-driven organization with over 650 employees across the U.S.
• The power of generosity in leadership and why serving others is the foundation of a thriving organization
• Why Susan believes that businesses and communities must step up to support teachers and schools
• The role of faith, vision, and persistence in building a company that makes a lasting difference

Susan Flippen’s Words of Wisdom:

"Forgiveness is one of the greatest gifts you can give—whether or not it’s asked for. True leadership starts with looking inward, learning from challenges, and moving forward with love and grace."

Connect with Susan Flippen and The Flippen Group:

• The Flippen Group Website
• Susan Flippen's Profile
• Capturing Kids' Hearts
• The Flippen Group on Facebook
• The Flippen Group on Instagram
• The Flippen Group on LinkedIn
• The Flippen Group on YouTube

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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On today’s episode of The Wow Factor, we’re joined by creative entrepreneur, mentor, and author Noah Elias. At just nine years old, Noah made a life-changing decision to give his life to Christ, a choice that fueled his passion for both art and entrepreneurship. Long before the rise of social media and modern digital tools, Noah built his brand from the ground up, combining artistic talent with business acumen. His work has been featured by major brands like Disney and Costco, and he has collaborated with top artists such as Pink and ZZ Top. However, Noah’s greatest mission extends beyond business—his true success is measured not in financial gains, but in his relentless commitment to spreading the Gospel and using his gifts to serve others.

In this episode, Brad and Noah discuss the importance of staying hungry to learn new skills, embracing technology in business, and how passion fuels perseverance through tough times. They also explore why collaboration can accelerate success and why, at the end of the day, all business achievements pale in comparison to living out your true purpose in faith.

“I had a self-awareness at a young age and later on, I realized in life it was a superhero power or a gift that God gave.” - Noah Elias

“If your dreams aren't big enough, if your dreams don't scare you, they're most likely insulting to God. They gotta be flippin’ huge, man.” - Noah Elias

“It's not about building my empire. I want to build His.” - Noah Elias

This Week on The Wow Factor:

• “The Pucker Factor”
• The journey from infancy to mastery in life and business
• Transforming earthly wealth into Kingdom impact
• From salvation to sacrifice to eternal rewards
• Noah’s Master’s Program and the pursuit of excellence
• Identifying and embracing your unique gifts
• Serving orphans diagnosed with AIDS overseas
• Living a life of stewardship and purpose
• The importance of going all in on your business and calling

Noah Elias’ Words of Wisdom:

Use the gift given to you by God to help the world around you.

Connect with Noah Elias:

• Noah's Website
• Noah’s Facebook
• Noah’sInstagram
• Noah’s X

Support Acres of Love:

• Acres of Love

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Kurt Avery is the founder of Sawyer Products, a company dedicated to developing advanced solutions for outdoor protection, water filtration, and first aid. He is also the author of Sawyer Think: How a Small Company Disrupts Markets and Changes the World, where he shares key lessons from building a business that prioritizes innovation and global impact. Over the years, Kurt’s passion for creating products that save lives and improve health has led Sawyer to provide clean water for over 28 million people worldwide.

In this episode, Kurt shares the story behind Sawyer Products, from launching with a snakebite kit to developing groundbreaking water filtration systems that deliver safe drinking water for pennies per person. He offers insights into marketing strategies, product innovation, and his company’s remarkable commitment to giving away more than 90% of its profits to charitable causes. Kurt’s journey is a testament to what’s possible when business, faith, and generosity align to make a lasting difference.

You don't always have to go for the big market. You can go for fringe markets, as long as you can have a sustainable business, because you have something people want.

- Kurt Avery

How big is your God? If He's big, you'll do big things. - Kurt Avery

We lost money 23 of the first 25 years, until we became an overnight success.

- Kurt Avery

This Week on The Wow Factor:

• How Kurt founded Sawyer Products with a snakebite kit and scaled it into a global brand
• The power of product innovation: Why never doing “me too” products has been a core principle for Sawyer
• Lessons from winning a federal contract during Operation Desert Storm and scaling production overnight
• How Sawyer’s water filters are transforming lives globally, reducing waterborne illnesses by 95% in communities
• The impact of giving: How Kurt and his wife, Barbara, give away more than 90% of Sawyer’s profits to help those in need
• Practical advice for entrepreneurs, including pricing strategies, packaging insights, and why you should embrace risk
• Why a focus on God and a willingness to think big has driven Sawyer’s success

Kurt Avery’s Words of Wisdom:Don’t put God in a small box. If He’s big, you’ll do big things. Have sound strategies, but don’t be afraid to take risks and aim high—especially when it’s for a greater purpose.

Connect with Kurt Avery and Sawyer Products:

• Sawyer Products Website
• Buy Sawyer Think: How a Small Company Disrupts Markets and Changes the World
• Sawyer on Instagram
• Sawyer on Facebook
• Sawyer on LinkedIn
• Sawyer on YouTube

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Randy Alcorn is the founder of Eternal Perspective Ministries (EPM) and the bestselling author of over 60 books, including Heaven, The Treasure Principle, and If God Is Good. With decades of ministry experience, Randy’s work focuses on inspiring an eternal perspective in everyday life, emphasizing biblical truths about heaven, suffering, and stewardship. His ministry reaches across the globe, equipping individuals to live with purpose and hope.

In this episode, Randy dives deep into the topic of grief and shares personal reflections on the loss of his beloved wife, Nanci. He offers profound insights into navigating grief through faith, the power of God’s promises, and the importance of community in times of loss. Drawing from his new booklet, Grieving with Hope: Walking with Jesus Through Heartbreak, Randy discusses practical ways to process grief while holding onto the certainty of eternal life through Jesus Christ.

“We do not grieve as those who have no hope. Biblical hope is a blood-bought certainty anchored in God’s promises.” – Randy Alcorn

"Grief is the absence of someone who is so connected to you that you begin to question your own identity." - Randy Alcorn

"We do not grieve as those who have no hope, but we still grieve deeply and profoundly." - Randy Alcorn

This Week on The Wow Factor:

• The loss of Randy’s wife, Nanci, and the profound lessons she taught about faith and eternity
• How Psalm 23 served as a foundation for Nanci’s trust in God during her battle with cancer
• The role of community in walking through grief and how Randy’s small groups supported him
• Why Randy believes grief is universal and how to grieve with hope, grounded in God’s promises
• The spiritual and emotional value of reflecting on eternal treasures instead of temporal concerns
• How Nanci’s journaling and spiritual insights continue to inspire Randy and their family
• Practical advice for those navigating grief, including the importance of self-care and staying rooted in Scripture

Randy Alcorn’s Words of Wisdom:Grief is a natural part of life, but as Christians, we grieve differently because of the unshakable hope we have in Christ. Lean into community, embrace God’s promises, and focus on living for eternity.

Connect with Randy Alcorn:

• Randy Alcorn’s Books
• Eternal Perspective Ministries Website
• About Randy Alcorn
• Randy’s Facebook

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Nona Jones is a rare combination of preacher, business executive, author, and entrepreneur. She currently serves as Global Ambassador for YouVersion, publicly championing its family of 715M+ downloaded Bible Apps. Her corporate leadership experience includes serving as Chief Content & Partnerships Officer at YouVersion, Head of Global Faith Partnerships at Meta (formerly Facebook), and Chief External Affairs Officer for a multi-state school for at-risk girls. Nona is the bestselling author of Killing Comparison and Success from the Inside Out and her latest book, The Gift of Rejection, which was released in October 2024.

A graduate of the University of Florida, where she earned a Bachelor of Communication and Master of Business Administration, Nona has also completed graduate studies at the Harvard Law School Program on Negotiation. She has been profiled by ESSENCE Magazine as an “Under 40 Woman to Watch” and by Florida Trend Magazine as one of Florida’s “30-Something All Stars.” Nona and her husband, Pastor Tim, lead Open Door Church in Gainesville, FL, where they live with their two sons, Timothy, Jr. and Isaac, and their Goldendoodle, Shiloh.

In this episode, Nona discusses her inspiring journey to C-Suite leadership, why she walked away from her career at the peak of success, and how faith guided her every step. She reflects on her challenging childhood, her early struggles in school, and how a team of compassionate educators helped her thrive. Nona also shares insights into her current role as Global Ambassador for YouVersion, her passion for empowering young women, and her belief in the transformative power of education, leadership, and faith in shaping communities worldwide.

“We must build curiosity as leaders, committing to do the work to educate ourselves while trusting God to guide our path.” – Nona Jones

"I think as leaders, we should be leading people to a higher plane of thinking. And we can't do that when we're concerned about, you know, where our name sits on an org chart. We have to make sure that we're always thinking about other people." - Nona Jones

"I am a statistically improbable product of grace because I should have been in juvenile detention somewhere locked up for criminal behavior. But again, it was having those people at those various touch points who spoke into my potential." - Nona Jones

This Week on The Wow Factor:

• How Nona overcame adversity in her youth and embraced mentorship
• Her academic journey at the University of Florida and the pivotal moments that shaped her career
• Nona’s work at Meta as Head of Global Faith Partnerships and her innovative leadership strategies
• The life lessons she learned as Chief External Affairs Officer for Pace Center for Girls
• Her passion for advocating for girls and young women who have experienced trauma
• Insights into her bestselling books and upcoming release, The Gift of Rejection
• The critical role faith plays in leadership and community-building

Nona Jones’ Words of Wisdom Leaders have a unique privilege to drive positive change in their communities, even amidst tension and unrest. Embrace challenges as opportunities to rise to higher levels of thinking and action.

Connect with Nona Jones:

• Nona Jones Website
• None Jones on Facebook
• Nona Jones on Instagram
• Nona Jones on YouTube
• Nona Jones on LinkedIn

Connect with The Wow Factor:

• WOW Factor Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• X (formerly Twitter)

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Tim Goeglein is the Vice President for External and Government Relations at Focus on the Family, where he champions family values and faith-centered initiatives. He is also the author of Stumbling Toward Utopia, a work that unveils the roots of America’s cultural turmoil. Drawing from decades of experience in Washington, D.C., including his service as a special assistant to President George W. Bush, Tim brings a seasoned perspective on the pivotal shifts that began in the 1960s and continue to reverberate through American life today.

In this episode, Tim returns to the show to untangle the complex web of ideological changes that reshaped our nation—transformations that impacted family life, religious institutions, educational systems, and social values. From the radical philosophies that took root in the 20th century to the lasting implications of the sexual revolution, Tim offers a measured, historically grounded explanation of how we arrived at this moment of cultural confusion. But he also remains hopeful, pointing listeners toward a path of renewal founded on personal faith, community engagement, and a rediscovery of core national ideals.

"So by the time we got to the late 60s, early 70s, we were in the midst of the greatest radical revolution in the history of the United States, and we are still living with the implications of what they designed and intended. " – Tim Goeglein

"Hope is not just a nice idea. It happens to be real." – Tim Goeglein

"I firmly believe that wonderful days of restoration, renewal, and regeneration, are measurably ahead of us." – Tim Goeglein

This Week on The Wow Factor:

• How the 1960s and 70s paved the way for America’s cultural upheaval
• The critical role progressives played in reshaping family structures, morality, and faith traditions
• The lasting impact of the Great Society, the sexual revolution, and the dismantling of religious influence
• Why acknowledging our past missteps is key to forging a healthier, more stable national future
• How rooted faith, strong communities, and a return to principle-based leadership can spark a moral and cultural recovery
• The importance of local engagement—school boards, churches, and neighborhood gatherings—as building blocks for meaningful change

Tim Goeglein’s Words of Wisdom:

Human connection, moral discernment, and a humble return to our foundational values hold the keys to restoring trust, stability, and a sense of purpose in American society. By understanding where we veered off course, we can choose wiser paths, starting in our own homes and communities.

Connect with Tim Goeglein:

• Focus on the Family Bio
• Stumbling Toward Utopia

Connect with The Wow Factor:

• Brad’s Website
• Email Brad Formsma
• LinkedIn
• Instagram
• Facebook
• X (formerly Twitter)

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Dr. Albert Chung is a board-certified colon and rectal surgeon based in Orange County, California. Known as "Your Friendly Proctologist" on YouTube, Dr. Chung has revolutionized his field by combining cutting-edge medical care with humor and empathy. By establishing his private practice, he has created a patient-first model that eliminates waiting rooms, prioritizes direct communication, and provides comprehensive care for complex conditions.

In this episode, Dr. Chung joins me to share his journey from working within bureaucratic healthcare systems to creating a thriving entrepreneurial practice. We discuss the importance of patient education, his innovative approach to gut health, and how humor helps break down stigmas around proctology. Dr. Chung also opens up about his commitment to restoring humanity in medicine and his vision for sustainable healthcare.

"The most immediate, accessible piece of information you have is my YouTube channel. And if you happen to be that person, that video is for you." - Dr. Albert Chung

"Once you have knowledge, you can control the fear of the unknown." - Dr. Albert Chung

"I tell people right away, I don’t take insurance, this is the cost of the visit, and this is what you’re going to get." - Dr. Albert Chung

This Week on The Wow Factor:

• How Dr. Chung transitioned from traditional healthcare to an entrepreneurial private practice.

• Why patient-centric care is at the heart of his business model and practice philosophy.

• The role of humor in breaking stigmas around proctology and creating trust with patients.

• Tips for maintaining gut health, including the balance between fiber, anti-inflammatory foods, and natural remedies.

• The challenges and rewards of running a private medical practice in a competitive healthcare market.

• Why Dr. Chung believes the human connection is the key to restoring trust and care in modern medicine.

• The powerful marketing impact of Dr. Chung’s YouTube channel, which offers real and actionable advice for those in need.

Dr. Albert Chung’s Words of Wisdom:

Human connection is vital in healthcare. Knowledge is power, and when patients understand their condition, they can overcome fear and take control of their health.

Connect with Dr. Albert Chung:

• Website

• YouTube

• Instagram

Connect with The Wow Factor:

• Brad’s Website

• Email Brad Formsma

• LinkedIn

• Instagram

• Facebook

• X (formerly Twitter)

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On today’s episode of the Wow Factor, we are joined by Denny Fitzpatrick, general manager of the Willows Lodge. Denny has dedicated his life to transforming hotel industry, working with some of the world’s top hospitality companies throughout his career and inspiring accountability and world-class service. Prior to his work at the Willows Lodge, he was general manager at the premier luxury destination Hotel 1000, where he led the Hotel 1000 team to many accolades on a variety of Best Hotel lists, as well as the #1 Trip Advisor ranking in Seattle.

In this episode, you’ll hear Denny talk about the hospitality industry, why giving love and attention to employees creates tremendous positive change, his “Five I’s”, and how he is overcoming health challenges with bravery and grace.

"You have to put your time in because at that time, I was going to start looking for another job that paid a little bit more, that appreciated me a little bit more. And literally that one statement, ‘you have to put your time in,’ became a reality." - Denny Fitzpatrick

“I will focus more on me than we” - Denny Fitzpatrick

“Inspect What You Expect” - Denny Fitzpatrick

This Week on The Wow Factor:

• Denny’s father and impact his integrity and reputation
• “A dream died.” And figuring out what to do next
• Words of Wisdom: you have to change, you have to your time in, if it gets in your blood you’ll never want to get out.
• The power of handwritten notes
• “We long for connection and attention.”
• Progress towards healing.
• Handling business during the Great Recession
• What needs to change?
• “The Five I’s”
• Overcoming Parkinson’s and facing the struggle with bravery

Denny Fitzpatrick’s Words of Wisdom:

Leadership is about modeling the standards you set. If you expect excellence, embody it. If you value respect, show it. True influence comes from living the example you want others to follow.

Connect with The Willows Lodge:

• Website
• Instagram
• Facebook

Connect with The Wow Factor:

• Brad’s Website
• Email Brad Formsma
• LinkedIn
• Instagram
• Facebook
• X

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Susannah Schaefer is the President and CEO of Smile Train, a global nonprofit that empowers local medical professionals to provide free cleft repair surgery and comprehensive cleft care in their communities. Under her leadership, Smile Train has grown into the world's largest cleft-focused organization, celebrating over two million cleft surgeries and making life-changing impacts in more than 90 countries.

Susannah joins me on the show to share her incredible journey to Smile Train, her passion for sustainable healthcare solutions, and the story of the organization’s visionary founder, Charles B. Wang. We discuss the importance of building capacity through training local surgeons, the transformational power of cleft surgery, and how Smile Train fosters health system strengthening in underserved regions. Susannah also reflects on the global partnerships that have driven Smile Train’s remarkable success and the culture of generosity that fuels its mission.

"We go farther together." - Susannah Schaefer

"Generosity isn’t just financial—it’s about time, care, and connection." - Susannah Schaefer

"Be confident, be present, and be adaptable." - Susannah Schaefer

This Week on The Wow Factor:

• How Smile Train’s sustainable model trains local surgeons to treat cleft lip and palate, ensuring long-term impact.

• The origin story of Smile Train and its founder Charles B. Wang’s vision to replace mission-based care with a sustainable approach.

• Why cleft is the most common facial birth difference worldwide, affecting one in 700 births.

• The life-changing impact of early cleft surgery and comprehensive cleft care.

• How Smile Train has performed over two million surgeries in 25 years and continues to address the backlog of untreated clefts.

• The role of partnerships, like Smile Train’s collaboration with Kids Operating Room (Kids OR), in strengthening healthcare systems across Africa.

• How generosity, in all its forms, drives Smile Train’s mission and inspires supporters worldwide.

• Why nonprofits must remain relevant and advocate for their causes in an ever-changing, competitive environment.

Susannah Schaefer’s Words of Wisdom:

Be confident, be present, be a good listener, and be adaptable. As leaders, we have the ability to make a meaningful impact, but that requires learning and staying relevant in a rapidly changing world.

Connect with Susannah Schaefer and Smile Train:

• Smile Train Website

• Smile Train on Facebook

• Smile Train on Instagram

• Smile Train on X (formerly Twitter)

• Susannah Schaefer’s Bio

• Susannah Schaefer’s LinkedIn

Connect with The Wow Factor:

• Brad’s Website

• Email Brad Formsma

• LinkedIn

• Instagram

• Facebook

• X

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In this special Thanksgiving episode, I reflect on the profound impact of generosity through the story of Tracy and Margo, as shared in my book I Like Giving. I discuss how even a single act of kindness can create a ripple effect, inspiring generosity in others. Drawing from personal memories with my grandfather, I highlight the importance of gratitude and living generously, especially during this holiday season. Join me for a heartwarming reminder of how we can all make a meaningful difference in the lives of others.

This Week On The WOW Factor:

• The Generosity Ripple: Small acts of kindness can inspire others to be generous, creating a chain reaction of goodwill.
• Reflection on Gratitude: I encourage you to pause, reflect, and find gratitude in financial, relational, and health blessings.
• The Power of One Gift: Tracy’s story demonstrates how an anonymous act of kindness can transform lives and inspire lifelong generosity.

Practical Tips for Thanksgiving Reflection:

• Find a quiet, neutral space to reflect.
• Listen to calming music to set the tone, like piano covers of your favorite songs.
• Focus on what you’re grateful for and think about how you can share that with others.

"You never know when you make a gift or do something for someone else, it starts what we call the generosity ripple and it just continues to go on and on and on."

- Brad Formsma

"Sometimes getting into neutral and being still, listening to some soft music helps take you away from your phone, away from distractions, away from the cares and worries of the world, and a moment to just be still." - Brad Formsma

"What an opportunity we have to make a difference in the lives of people all around us. What an opportunity we have in our life to write on the souls of other people, especially kids." - Brad Formsma

Connect with The Wow Factor:

• Brad’s Website
• Email Brad Formsma
• LinkedIn
• Instagram
• Facebook
• X

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Mark Batterson is the lead pastor of National Community Church in Washington, D.C., a thriving congregation with multiple locations dedicated to fostering community and supporting Kingdom causes. The church operates various initiatives, including Ebenezers Coffeehouse, The Miracle Theatre, and the DC Dream Center, which serve as hubs for community engagement and generosity. Mark is also a bestselling author of 24 books, including The Circle Maker and his latest work, A Million Little Miracles, which explores how faith, prayer, and purpose reveal the miraculous in the mundane.

Mark joins me on the show to dive into the themes of his new book and share his perspective on living a life filled with purpose and gratitude. He emphasizes the importance of prayer, the power of faith in overcoming fear, and the value of leaving a legacy for future generations. We also discuss the significance of community, the idea that miracles often come through life’s challenges, and the beauty of embracing the unique gifts each person brings to the world.

This Week on The Wow Factor:

• How Mark’s latest book, A Million Little Miracles, encourages readers to see miracles in everyday life.
• Why prayer is one of the most powerful tools for communication with God and has no expiration date.
• The importance of recognizing the extraordinary in the people around us.
• Why the fear of failure isn’t cured by success but by faith.
• How gratitude and recognizing the work of those who came before us—“drinking from wells we didn’t dig”—fosters a sense of legacy.
• The way God often delivers miracles through challenges, not just by removing them.
• How each person’s uniqueness is a divine gift and a reminder of our individual purposes.

"There are no ordinary people. There are no ordinary things. There are no ordinary days. Everything is more miraculous than we can imagine."

"Sometimes God delivers from, but sometimes God delivers through."

"There is no expiration date on prayer. The prayers of my grandfather are being answered in my life right now."

Mark Batterson’s Words of Wisdom: Everything in life is a miracle, and recognizing the miraculous in the mundane is key to embracing purpose, faith, and gratitude in our daily lives.

Connect with Mark Batterson:

• Mark Batterson's Website
• Mark Batterson on Facebook
• Mark Batterson on X (formerly Twitter)
• Mark Batterson on Instagram
• A Million Little Miracles

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Kris Mauren is Co-Founder and President of Acton Institute, an international educational and public policy organization. The Institute publishes scholarship and film and organizes educational seminars worldwide for current and future religious leaders across denominations, promoting an understanding of the ethical dimensions of the free market economy. The Institute also works with business leaders, helping them to embrace their work as a worthy calling and to encourage their positive moral defense of a free society characterized by individual liberty and personal moral responsibility.

Kris joins me on the show to discuss the Acton Institute's mission to bridge the gap between religious and business leaders. He shares more about the importance of economic literacy among religious leaders and the need to be ethical in business. Kris stresses the importance of gratitude and values in leadership, and we dive into the role of policy in fostering generosity and the challenges of government overreach and secularization. Kris also explains the Institute's mission to promote the ideas of Lord Acton and the importance of protecting the space for religious values in a secularizing world.

“How do we create more miracles?” - Kris Mauren

“Policy needs to support [generosity] so that we can flourish.” - Kris Mauren

“Starting with gratitude is good for your soul.” - Kris Mauren

This Week on The Wow Factor:

• Why Kris founded with Father Sirico the Acton Institute to address the marginalization of business leaders
• The importance of work and the market economy, using the example of sand being transformed into silicon chips to illustrate the value creation process.
• Why policies should support the freedom to create more miracles through combining natural resources and human intelligence
• The role of leadership in upholding integrity
• How business leaders make difficult decisions that align with moral values, which should be recognized and supported.
• How the Emerging Leader Program, a residential leadership program for promising young leaders, works
• What we need to do to invest in the next generation of leaders
• Why government overreach and the secularization of society are major threats to free enterprise and religious values

Kris Mauren’s Words of Wisdom:

Starting with gratitude is good for your soul and your well-being. It also lets you live more intentionally and is the foundation for generosity.

Connect with Kris Mauren:

• The Acton Institute
• Kris Mauren on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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John Coleman is an investor, writer, and public speaker. A frequent contributor to Harvard Business Review, John and his work has been featured in Forbes, the Washington Post, the New York Times, the Financial Times, and the LA Times, among other publications. He previously published Passion & Purpose (HBP, 2011) and How to Argue Like Jesus (Crossway, 2009). John is a frequent public speaker who has addressed hundreds of audiences on college campuses, at conferences, and for corporations and non-profits.

I’m thrilled to have John with me on The Wow Factor to discuss his leadership philosophy and approach to helping his team flourish. John digs into his approach to focusing on excellence, aggressive delegation, and accountability. He emphasizes the importance of setting boundaries and finding a balance that works for individual needs and responsibilities. John also touches on the creative experience of writing his books and his plans for the future.

“Excellence is something we should all aspire to.” - John Coleman

“People learn by getting responsibilities that they're not yet equipped for.” - John Coleman

“People are often able to accomplish much greater things than we give them credit for.” - John Coleman

This Week on The Wow Factor:

• John’s educational pathway and how these experiences shaped his career
• Challenges and lessons learned from his time as a quantitative energy trader
• Why John finds writing cathartic and a way to learn about new topics
• The inspiration behind John’s first book, How to Argue Like Jesus
• Why John wrote "Miracles," which explores the concept of miracles through a narrative about a series of events in Atlanta
• John’s leadership style of creating opportunities for others to flourish
• The importance of delegating aggressively and giving people responsibilities that challenge them to grow
• Why we need to hold people accountable and encourage them to ask questions and seek help when needed
• The challenge of balancing work and personal life, especially in a digital age
• The importance of storytelling and the impact of books on shaping values and perspectives

John Coleman’s Words of Wisdom:

Do your job, but stretch yourself. Always ask questions if you don't know the answer to something, and don’t be afraid to raise your hand. Always ask the question. Never be afraid to look dumb.

Connect with John Coleman:

• John William Coleman's Website
• How to Argue Like Jesus: Learning Persuasion from History's Greatest Communicator by Joe Carte and John Coleman

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Tim has been a practicing attorney and CPA for nearly 40 years and is the Founder of The Busch Firm. He is also the Founder and CEO of Pacific Hospitality Group, a premier hotel development and management company with a portfolio of hotels and resorts throughout the United States. Tim and his wife Steph co-founded St. Anne School in California, where Tim served as Chairman and CEO for 17 years; they went on to co-found JSerra Catholic High School. Tim’s passion for wine led him to found Trinitas Cellars, LLC, in 2002, located in Napa, California. Tim and Steph are also active supporters of several prominent Catholic organizations and were instrumental in the Roman Catholic Diocese of Orange purchasing the Crystal Cathedral.

This week, I have the privilege of talking with Tim Bush about his early entrepreneurial ventures as a young man to build a successful law and tax advisory firm serving high net worth clients. Tim shares his heart for Catholic education and philanthropy and why he has been a driving force behind the founding of several private Catholic schools and the Napa Institute, which encourages Catholic education and fraternity. We also discuss the importance of charitable giving, the favorable tax laws in the United States for donations, and the joy of being generous.

“We need to stop educating kids the same because they're not the same. They never have been the same, and they need different attention and different motivation.” - Tim Busch

“If you do not focus on the spiritual component of your education, you will not be successful.” - Tim Busch

“When you focus on faith, everything else takes care of itself.” - Tim Busch

This Week on The Wow Factor:

• Tim discusses his early jobs, including paper deliveries, supermarket work, and painting houses, which taught him the value of hard work
• Why working at a local accounting firm in Michigan proved valuable for his future in the produce and hospitality businesses
• How Tim transitioned from law to hospitality, focusing on developing office buildings, apartment buildings, shopping centers, and hotels
• Why it’s so important for schools to be in partnership with parents when it comes to education
• How we can prioritize the spiritual aspect of our children’s education, and why it’s so important
• Tim talks about his role in founding two private Roman Catholic schools, St Anne and JSerra, in California
• Tim explains the origins and purpose of the Napa Institute, which aims to immerse participants in their Catholic faith
• How you can get involved with the Napa Institute
• How to instill generosity and stewardship in the next generation
• The role of example in teaching good habits and the power of stories in conveying lessons

Tim Busch’s Words of Wisdom:

Like all good habits, faith comes from example, not preaching; leaders should remember that.

Connect with Tim Busch:

• The Busch Firm
• The Napa Institut

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Scott Hanson is the host of NFL RedZone; he is also the host for NFL Network's on-location coverage of events such as the Super Bowl, NFL Scouting Combine, NFL Draft, free agency, and more. Scott joined NFL Media in 2006 as a national reporter covering all 32 teams. He transitioned into studio hosting in 2008 and was named the host of NFL RedZone during its inaugural season in 2009. He graduated Cum Laude from the prestigious Newhouse School of Public Communications at Syracuse University while playing football for the Orangemen.

You’re going to love my conversation with Scott; he shares his remarkable journey from a passionate football player to becoming one of the most recognizable voices in sports broadcasting. In our discussion, Scott provides a glimpse into his meticulous preparation routine, his unwavering commitment to excellence, and the deep sense of joy and purpose he finds in his work. He shares his faith-driven perspective on servant leadership and the importance of living a generous life.

“Care about the people with whom you work.” - Scott Hanson

“The joy in my life comes through my relationship with God” - Scott Hanson

“You lead best when you serve.” - Scott Hanson

This Week on The Wow Factor:

• Scott’s background and his early passion for sports.
• Why Scott decided to become a professional sportscaster after his time at Syracuse University
• Why NFL Red Zone became popular among hardcore football fans and fantasy players
• Scott’s meticulous preparation process for NFL RedZone, including watching multiple games on TV and reviewing stats and facts
• How Scott manages his morning routine pre-show, starting with a 4:30 AM alarm and a strict diet and hydration plan to ensure he can host the show without breaks
• The joy and fulfillment Scott finds in his relationship with God and how it translates into his career
• The pressure of hosting NFL Red Zone for seven hours straight without breaks and without a backup host
• Scott shares his strategy for managing his body and maintaining his energy throughout the show
• The importance of giving your best and striving for excellence in all aspects of your life
• Why servant leadership and the importance of serving others in both personal and professional life are central to Scott’s leadership philosophy
• Why leaders should focus on building into the lives of their colleagues and customers by adding value and serving them

Scott Hanson’s Words of Wisdom:

You lead best when you serve—focus on serving, building into people's lives, and adding value.

Connect with Scott Hanson:

• Scott Hanson on the NFL RedZone

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Dr. Tyler Groves is the current Head of School at Valor Christian Academy in Alpharetta, Georgia. With a background in Christian education, Tyler has brought his expertise in integrating faith-based learning into the school’s academic programs. Tyler has also co-authored "Growing with One Another: A Christian Approach to Social and Emotional Learning," which combines contemporary educational research with a Christian perspective to address the growing need for social and emotional learning (SEL) in schools. It serves as a resource for educators seeking to integrate faith-based principles into SEL programs, equipping students with the skills needed to navigate relationships and mental well-being effectively.

I’m thrilled to have Tyler on the show with me today to discuss Social and Emotional Learning (SEL) and how it can help students develop essential life skills. He shares examples of how SEL can be integrated into the classroom and how it can impact students' behavior and attitudes. Tyler also digs into the five core competencies of SEL and explains how these competencies can be grounded in biblical principles and how they differ from secular approaches. In our conversation, we also discuss the powerful role of mentors and how they can help you create significant personal and professional growth.

“As parents, is that it starts with us.” - Tyler Groves

“The very best way to live life is in accordance with how God has designed you.” - Tyler Groves

“God designed you to live generously.” - Tyler Grove

This Week on The Wow Factor:

• The value of mentorship and how it can lead to significant personal and professional growth

• Tyler explains Social and Emotional Learning (SEL) 's origins and core competencies, emphasizing the need for a Christian perspective

• Tyler outlines the five core competencies of SEL: self-awareness, self-management, responsible decision-making, relationship skills, and social awareness

• Challenges of integrating SEL into Christian schools and the importance of addressing preconceived notions

• Why it’s so important for Christian educators to model the behaviors they want to see in their students

• How educators can start implementing SEL in their classrooms and how to address administrative concerns

• The importance of partnership between schools and parents in fostering a culture of generosity and SEL

• How Tyler and his team are working to develop and refine the program to meet the needs of students and educators

• Broader implications of their work and its potential to create a generation of generous students

Tyler Groves’ Words of Wisdom:

As Christian educators, it starts with us. Take the lead and live the biblical truths of self-awareness, self-management, and responsible decision-making out. By practicing these biblical, social, and emotional truths, you can set an example and create a culture of generosity.

Connect with Tyler Groves:

• Dr. Tyler Groves on LinkedIn

• Growing with One Another: Social AND Emotional Learning in Christian Perspective by Tyler Groves and Kenneth Coley

Connect with The WOW Factor:

• The WOW Factor Website

• Connect with Brad Formsma via email

• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

• Brad Formsma on Facebook

• Brad Formsma on Twitter

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Jonathan Carr is the President of Vehicle Reman, a premier fleet vehicle remanufacturing company based in Jarrell, Texas. Jonathan has driven the company’s growth by transforming old fleet vehicles into like-new condition, offering a cost-effective and eco-friendly alternative to buying new. Influenced by the teachings of C.S. Lewis, particularly on prayer, Jonathan integrates his faith into his leadership style, fostering a company culture of integrity and respect.

Mark Carr is the visionary founder of Christian Brothers Automotive (CBA), a company with nearly 300 locations that stands out for its excellent automotive services and strong foundation in Christian faith. This outlook has led CBA to win the JD Power Award for Best Customer Service for the past four years. Since its inception, Mark has been dedicated to creating a business that operates with integrity, honesty, and a commitment to serving others, reflecting his deep faith and values.

Mark Carr and Jonathan Carr are on The Wow Factor this week to share a fascinating look into the origins and growth of Christian Brothers Automotive. Mark shares the inspiring story of how he started the business through a divine calling, overcoming early financial challenges to grow it into a successful franchise model. We spend time discussing the company's charitable initiatives, such as the Hub Garage program that provides free car repairs for single mothers. Jonathan also discusses Vehicle Reman and how it gives new life to fleet vehicles sustainably and cost-effectively.

“Honesty is everything.” - Mark Carr

“Treating customers as I want to be treated is everything.” - Mark Carr

“The reason for our success is 100% the fruits of the Spirit.” - Jonathan Carr

This Week on The Wow Factor:

• The moment Mark’s prayer for a business opportunity was answered
• The origin of the business name, Christian Brothers Automotive, and the simplicity of the naming process
• Why they decided to franchise the business and the challenges of managing multiple locations
• Why honesty is so important in business and how it differentiates Christian Brothers Automotive from competitors
• How Mark learned to handle difficult situations by treating others as he would want to be treated
• Jonathan describes how the Hub Garage works to provide free car repairs for single moms
• Jonathan discusses how the idea for Vehicle Reman, a vehicle remanufacturing company, came about and how it aligns with his experience at Christian Brothers Automotive
• The Christian Brothers Automotive Foundation's mission to give 10% of the company's gross profit to ministries and nonprofits
• The importance of customer service and the impact of a well-trained team on the business's success

Mark Carr’s Words of Wisdom:

Be honest with yourself, examine yourself, look at your weaknesses, and surround yourself with people who are good in the areas that you're not.

Connect with Jonathan Carr:

• Vehicle Reman
• The Hub Garage
• Jonathan Carr on LinkedIn

Connect with Mark Carr:

• Christian Brothers Automotive

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Terry Williams is the CEO of City of Faith, a nationally respected, non-profit reentry center for federal offenders. She is dedicated to successfully assisting offenders with transitioning back into their communities by providing housing, preparing them for the workforce, helping them reestablish ties with family, counseling, and much more. A passionate believer in prison reform, locally, Williams was the first to establish a community relations board to increase communication between Residential Reentry and the Little Rock community.

Terry Williams joins me on the show this week to share the inspiring story of how her family's spiritual transformation led to the founding of City of Faith by her sister Kathy in 1983. She discusses City of Faith's innovative use of electronic monitoring technology to help inmates reintegrate into society with more dignity and freedom. Terry also shares her personal leadership philosophy, the importance of servant leadership, continuous learning, and making the most of every opportunity to positively impact the lives of the people you serve.

“I want to be a servant leader.” - Terry Williams

“The most successful people that we have are those who have the strongest family ties.” - Terry Williams

“Live your life wisely and make the most of every opportunity.” - Terry Williams

This Week on The Wow Factor:

• How City of Faith provides transitional services for federal prison inmates, such as job placement and reintegration
• Challenges inmates face upon release, such as adjusting to modern life and societal norms
• Terry’s leadership philosophy, why she aims to be a servant leader and model Jesus' leadership style
• Why it’s so important to continue learning and investing in knowledge to lead effectively
• Terry describes the growth of the organization, including the acquisition of the Baton Rouge contract and the implementation of electronic monitoring technology
• Terry explains the electronic monitoring technology, which replaced the traditional ankle tether with a cell phone, providing inmates with more dignity and freedom
• Why staying current with technology better serves the mission and the inmates
• City of Faith’s future goals, including expanding their contracts and services
• Why they prioritize community engagement and the positive impact of volunteer work on the organization and the inmates
• The value of teamwork and the support of his leadership team in achieving success

Terry Williams’ Words of Wisdom:

Live your life wisely and make the most of every opportunity.

Connect with Terry Williams:

• City of Faith
• Terry Williams on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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John Ruhlin is the late founder of The Ruhlin Group, a gift logistics company that helps clients like the Chicago Cubs, Wells Fargo, Caesar’s Entertainment, Miami Dolphins, Morgan Stanley, and The John Maxwell Company execute year-round gifting strategies. John’s unique approach to relationships led him to become the #1 salesman for a $250 Million direct sales company by the time he was 23 (out of 1.5 Million reps). Prior to his passing, he spoke widely about strategic gifting and relationship building and helps CEOs and sales teams drive referrals and open doors to elusive decision-makers.

I’m so honored to share my conversation with the late John Ruhlin with you this week; our discussion is all about the importance of generosity and relationship-building in business. John started by sharing his experiences growing up in a small town, how he came to pursue entrepreneurship, and shares stories of a mentor he had as a young man who taught him the value of building genuine relationships with clients, employees, and their families, and how it led to his business success. He also dives into the importance of giving without expectations and being thoughtful and intentional to foster meaningful connections.

“Show up generously in all areas.” - John Ruhlin

“A physical gift is a representation of the value you place on a relationship.” - John Ruhlin

“It's so unusual for somebody to send something to another person, not because they wanted something needed something did something but just to based upon the relationship.” - John Ruhlin

This Week on The Wow Factor:

• How John learned that generosity and relationship-building are key to success in business
• Why John used Cutco knives to build relationships and generate leads to become the number one rep in the company's history
• How John's unique approach of combining thoughtful gifts and personalized notes helped him secure meetings with CEOs at the beginning of his career
• The mentor that John had as a young man who modeled generosity and thoughtfulness
• The concept of Giftology and how you can serve businesses of all sizes by modeling generosity and thoughtfulness towards employees, spouses, and suppliers
• Why it’s important to show gratitude and appreciation in business relationships rather than tying it to specific transactions or milestones
• The methodology John used for surprising and delighting clients and employees through planned random acts of kindness
• Why the worst gifts to give include logoed clothing and gift cards because they lack emotional connection and depth
• John emphasizes the value of creating positive experiences for clients' inner circles
• The importance of understanding human needs and desires when giving gifts, especially when you’re giving at scale

John Ruhlin’s Words of Wisdom:

Always give more than is reasonable without the expectation of receiving anything in return.

Connect with John Ruhlin’s team:

• Giftology Group
• “Referals Without Asking” (A premier, NO COST mini-course. Learn our pillar methods.)

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Dr. John Stahl-Wert is the Founder of the Center for Serving Leadership. He has pioneered training solutions for thirty years, working with organizations worldwide that want to produce outstanding results by investing in their people. He has written eight books, including the international best-sellers The Serving Leader and Ten Thousand Horses. John has coached executives in hundreds of other businesses in the U.S., Singapore, and Hong Kong. John has been married to Milonica, his business partner, for 44 years. They enjoy designing and building things, traveling, going to church, and loving and being with their family, friends, neighbors, and Serving Leader colleagues from around the world.

This week on the show, John and I discuss the concept of servant leadership and how John’s strategic thinking and activator personality still guide his approach to problem-solving and decision-making. He shares the significance of clear values for leaders, why learning from failures is important, and how to practice effective delegation so the next generation can take over. John also discusses the traits of successful leaders and the importance of humility and vulnerability in leadership.

“The serving leader is the only kind of leader.” - Dr. John Stahl-Wert

“You need to lead by values.” - Dr. John Stahl-Wert

“Suffering builds perseverance; perseverance builds character. We have to be willing, as leaders, to hurt.” - Dr. John Stahl-Wert

This Week on The Wow Factor:

• John’s upbringing as a conservative Mennonite in Lancaster, Pennsylvania, with a mix of Amish and Mennonite influences
• John shares his leadership experience in high school, understanding that deferring leadership led to regret and a lack of inclusivity
• Why leaders across the globe share the traits of being teachable and willing to learn from their experiences
• How John's strategic thinking and activator personality guides his approach to problem-solving and decision-making
• Why company values must be clear and specific for others to understand and follow
• How to make small, incremental changes in leadership practice
• Why delegation involves extending trust and authority, but incorrect delegation can do more damage than good
• Why it’s so important to bake goodness into a company for future generations, and how value is destroyed when companies are sold without a strong cultural foundation

Dr. John Stahl-Wert’s Words of Wisdom:

In servant leadership, we serve our people, standards, and values. If we serve ourselves primarily, we destroy value. Laying yourself down for something more important than yourself is not an easy path, but it’s worth it.

Connect with Dr. John Stahl-Wert:

• Center for Serving Leadership
• John Stahl-Wert's Podcast
• John Stahl-Wert on LinkedIn
• World Serving Leaders

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

Other Ways to Connect:

• Helmwise

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Scott Walker is an American public servant who served as the 45th Governor of Wisconsin from 2011 to 2019. He now serves as President of Young Americas Foundation. A Republican, he was first elected Governor in 2010, defeating an attempted recall in 2012 and winning election for a second term in 2014. He formerly served as Milwaukee County Executive and in the Wisconsin State Assembly. One of his first reforms, Act 10, helped eliminate the state’s $3.6 billion budget deficit without raising taxes or cutting health care for those in need. It gave schools and local governments the tools to balance budgets without the massive layoffs seen in other states.

I’m excited to have Gov. Scott Walker with me today to discuss the need for a heart of service in public life. He discusses his life in office emphasizing the importance of understanding opposing viewpoints and finding a balance between listening to your opponents and standing up for your beliefs. He discusses the significance of faith and prayer in their leadership experiences and the relevance of Ronald Reagan's conservative values in today's America. Gov. Scott also shares more about how his upbringing shaped his ability to navigate difficult situations and his hopes for the future of Conservative Young Americans.

“Have the heart of a servant.” - Gov. Scott Walker

“Don't hoard your capital, reinvest it, invest it in your employees, invest in your products, invest it in expansions.” - Gov. Scott Walker

“Do the right thing, and you're going to be fine.” - Gov. Scott Walker

This Week on The Wow Factor:

• Gov. Scott Walker shares his upbringing as a pastor’s son in small-town Wisconsin
• How his family background shaped his communication style, particularly the importance of listening and leading by example
• How Gov. Scott’s mother's strength and resilience in the face of adversity helped him to navigate difficult situations
• How Gov. Scott used Reagan's playbook by traveling around the state to connect with people and address any protests
• The power of prayer in connecting with others and feeling supported
• Why you have to have a tough skin in politics but also hold on to a people-centered perspective and explain why you are doing what you’re doing
• The importance of balancing the voices of protesters with those who support you
• Gov. Scott reflects on Reagan's legacy, especially his focus on freedom, frugality, and peace through strength
• The importance of reinstating shared civic rituals and American history in schools
• More about the Young Americans Foundation and how they help young people inspired by the ideas of individual freedom and traditional values

Gov. Scott Walker’s Words of Wisdom:

Listen to people's questions, where their hearts are, and what they are really interested in. God gave us two ears and one mouth, and we should use them in that proportion.

Connect with Gov. Scott Walker:

• More about Gov. Scott Walker
• Young Americas Foundation

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Kunes Auto Group was founded in 1996 when Gregg Kunes opened his first dealership in Delavan, Wisconsin. Since then, the Kunes family of dealerships has grown to over 40 locations across the Midwest. Kunes Auto Group's slogan of ‘Faith, Family, and Giving Back’ is vitally important to Gregg, and these four words embody what Kunes Auto Group is all about. They strive to build people's lives and live up to that by employing over 2,000 people and donating 10% of their yearly net profits to charities in local communities.

Gregg joins me on the podcast to discuss the significance of family, generosity, and communication in his life and business. He discusses the importance of understanding where people come from and the impact of generosity on future generations. He also digs into his personal learnings on entrepreneurship, particularly the importance of communication, respect, and humility. Gregg also discusses the challenges and opportunities of transitioning out of a family business and why his vision for his new business was grounded in generosity.

“God's promises are forever.” - Gregg Kunes

“We are faith first, then family, and then just giving back.” - Gregg Kunes

“Everybody is important in our company.” - Gregg Kunes

This Week on The Wow Factor:

• How Gregg learned mechanics and fix-it skills from his dad, a "fixer" with a great mind for mechanics
• How Gregg started selling cars at night after salesmen left, and how he realized his passion for managing people
• Why Gregg felt unfulfilled in his role and wanted to move up faster, leading to a difficult departure from his father's business
• Why Gregg’s management style changed when he moved to his new surroundings and how he built relationships with the local community
• Gregg emphasizes the importance of taking action and giving back to the community, while staying focused on doing God’s will
• The importance of first fruits tithing and empowering people to give
• The value of lifting up others and being a servant leader
• Why it’s so important to make intentional decisions in life, especially in the face of distractions like social media
• The power of positive thinking and why believing in the promises of God will open doors for our lives

Gregg Kunes’ Words of Wisdom:

We always lead with encouragement because building those people up is more important than leading vertically. I believe in leading horizontally. I believe in understanding and knowing who people are and then planting, building, and taking them to the next step.

Connect with Gregg Kunes:

• Kunes Auto Group on Facebook
• Shop Kunes Website
• Ignition Dealer Services

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Martin and his wife, Gay, started Martin Dingman in 1990 to build a company on the foundation of quality, integrity, and the "Refined Country Life." They have created World Class Leathergoods for the stylish man and enjoyed the honor of being recognized by nationally known publications, including the Robb Report as "America's Best Of The Best, and Forbes magazine as one of "America's 50 Best Companies.”

Martin and his son and Sales Manager, Avery Dingman, join us on The Wow Factor podcast to discuss the importance of kindness, quality, and faith in business. We dig into the challenges of running a family business, including blurred boundaries and how the Dingman family is planning for the future of the business. Martin also shares why they never remove the inspirational Scripture tags from their belts before shipment, no matter who asks them.

“We put people before profits.” - Martin Dingman

“If you can help somebody, then it's all worth it.” - Martin Dingman

“Keep growing and learning every single day.” - Avery Dingman

This Week on The Wow Factor:

• Martin reflects on his career, including mentorship from CEO Fred Wilson, and the importance of quality and integrity in business
• Why Martin decided to create a unique, high-quality clothing line for aspirational men
• Martin and Avery discuss their brand's unique approach to product development, emphasizing individuality and avoiding conformity
• Martin emphasizes the importance of integrity and honoring God in business, even if it means sacrificing profits
• Why they never remove inspirational tags from their belts before shipment, highlighting the company's commitment to integrity
• The potential challenges of working with family members and how Martin Dingman blends family and business
• Martin shares a story of a Wisconsin state senator who preferred Martin Dingman belts over other brands because of their high quality and longevity
• Why they use Proverbs without scripture references
• The challenges of producing high-quality goods in the US due to cost and availability of skilled labor

Martin Dingman’s Words of Wisdom:

I have three mission steps for my business. My first goal is to shine a light on Jesus Christ, who is the reason for everything. My second is to reward our employees as best we can because, in reality, they're the ones who are making it happen. The third is to make a profit so we can care for our people.

Avery Dingman’s Words of Wisdom:

Try to learn and soak up other people's words of wisdom rather than being the guy who acts like he knows everything. Keep learning and growing every single day.

Connect with Martin Dingman:

• Martin Dingman Website
• Martin Dingman on Instagram

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Bruce Johnston is the founder and executive director of JH Ranch and is responsible for developing the ranch curriculum and stewarding the legacy of over 30 years positively impacting families through their leadership programs. Bruce Johnson’s father, Gene, purchased the 300-acre hunting lodge in Northern California to fulfill a promise he made as a young man to invest the resources God provided in a manner that would have eternal value. JH Ranch opened in 1980 with a leadership program for high schoolers and subsequently opened JH Outback, which focuses on providing a unique opportunity for families to invest in fun, meaningful time together away from everyday distractions.

Bruce joins me again today to discuss how he and his team distilled the JH Ranch programs into the JH Outback experience, why they were so committed to making it happen, then why they decided to take the experience worldwide. He shares what he has learned about leaders over the years, some of the characteristics they have in common in terms of what they struggle with, some of the landmines that can litter their paths, and the things they tend to excel at. Bruce also shares stories of the love and respect that his father Gene inspired in visitors to JH Ranch and how Bruce continues to pay tribute to his father and amplify his legacy.

"We get up every morning, and we eat problems for breakfast than just live on miracles the rest of the day.” - Bruce Johnston

“When people catch the vision, and then we give them a blueprint of how they can replicate it in their city, it becomes their ministry that they own. And the impact is just in a community is really transformational.” - Bruce Johnston

“You will never experience significance in life until what you do contributes to the welfare of another - God made us that way, that it is more blessed to give than to receive.” - Bruce Johnston

This week on The Wow Factor:

• The importance of staying true to your God and to your purpose to grow and achieve your goals

• How family members can build, strengthen and restore relationships at JH Outback

• Why it is critical to be generous in your abundance and why Bruce understands his father’s motivation for investing in the JH Ranch rather than hoarding wealth for his family

• Why it sometimes takes adversity to accomplish true success

• The importance of taking the initiative in life and acting in the moment to ensure positive relationships with your kids going forwards

• How Bruce built a relationship with a neighbor and expanded to Scott River Lodge, where couples can enjoy activities that help enrich their marriages

• The six most important words in a marriage and how Bruce discovered the truth of how to resolve issues in a marriage and grow together

Bruce Johnston’s Words of Wisdom:

People spend their entire lives creating their identity, how they want other people to perceive them by trying to impress them, by climbing ladders in pursuit of success. Our lives become motivated by people and pursuits, and possessions so that we feel valued. What we should realize is that our value comes from God. He already loves you, just as you are. There may be plenty of growth opportunities ahead of us, but in the meantime, He still loves you right where you am.

Connect with Bruce Johnston:

• JH Ranch Website

• JH Ranch on Facebook

• JH Ranch on Instagram

• JH Ranch on Twitter

Connect with The WOW Factor:

• The WOW Factor Website

• Connect with Brad Formsma via email

• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

• Brad Formsma on Facebook

• Brad Formsma on Twitter

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In 1979, Gene Johnston, father of Bruce Johnson, purchased a 300-acre hunting lodge in Northern California to fulfill a promise he made to the Lord as a young man to invest the resources God provided in a manner that would have eternal value. JH Ranch opened in 1980 with a leadership program for high schoolers named Second Wind, which has subsequently been recognized as one of the most effective youth leadership programs in America. Bruce Johnston is the founder and executive director of JH Ranch and is responsible for developing the JH Ranch curriculum and the stewardship of the legacy of over 30 years positively impacting families.

Bruce joins me today to share the chance event that saw Gene Johnston, Bruce’s father, discover JH ranch and why Bruce accepted his invitation to do something meaningful with the property. He describes how they kept moving forward with their mission to turn the ranch into something that would help young people despite an inauspicious start to its first summer in business. Bruce also gives a little of the backstory on how he came up with the ‘4 Cs’ that inform his approach to creating leadership strategies for young people, why we need to be mindful of our children's personalities when planning how to support and guide them.

"I learned at an early age that money comes from hard work.” - Bruce Johnston

“Within the sacrifice of giving, God is developing us into the people he wants us to become.” - Bruce Johnston

“God tells me that my value comes from him and what he thinks about me and what he tells me is that he already loves me just like I am, not as I should be. “ - Bruce Johnston

This week on The Wow Factor:

• Bruce’s family life as the second oldest in the family and how being given ‘nothing’ inspired him to entrepreneurship in the first grade and has continued all his life
• Why his father told him he would be left a legacy rather than an inheritance so that his life was invested into something other than ourselves
• Why building a solid foundation is critical to achieving your goals
• How Bruce conceived of his vision for the Second Wind Leadership program
• What is Lakeside Chat? And how Bruce helps parents to understand how to effectively coach their children through their teenage years with specific goals in mind
• How the parent-child workshops came about and why the JH values remain so attractive to families in the twenty-first century
• The strategy Bruce used to help his son understand the growing up process and why the transition process for the parents from cop to coach is equally important
• The value statement that Bruce chose for his family and why they make that a pillar of their lives
• Why it is vital to have a shared goal and a shared challenge to forge lasting bonds
• His genius idea of the Outback Program and why he was so passionate about this community model of leadership for young people
• A walkthrough of the programs JH Ranch offers and how they progress as students grow up
• Why the ranch is adventure-based but content-driven and how that works in the rural setting and activities on the ranch

Connect with Bruce Johnston:

• JH Ranch Website
• JH Ranch on Facebook
• JH Ranch on Instagram
• JH Ranch on Twitter

Connect with The WOW Factor:

• I Like Giving: The Transforming Power of a Generous Life by Brad Formsma
• Words of Wisdom Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Jim Daly is President of Focus on the Family and hosts its daily radio program, Focus on the Family with Jim Daly, heard by over 6 million weekly listeners on nearly 2,000 radio stations across the U.S. The show has been honored as Program of the Year by the National Religious Broadcasters (NRB). In March, Jim celebrated his 35th anniversary with the ministry. Jim’s past awards include: World Children’s Center Humanitarian Award (2008), the Children’s Hunger Fund Children’s Champion Award (2009), and the HomeWord Family Ministry Award (2010). Newsweek named him one of the Top 10 next-generation evangelical leaders of influence.

On today’s show, Jim and Brad discuss their personal experiences with childhood trauma and emotional triggers in marriage, emphasizing the importance of acknowledging and addressing these experiences to avoid letting them define one's identity or future. They also discussed strategies for transitioning leadership in various contexts, highlighting the importance of humility, vulnerability, and generosity. Both speakers emphasized the need for emotional vulnerability and healthier ways to handle triggers in marriage, citing statistics on the benefits of a stable home environment.

“God's given us these mechanisms to deal with tough stuff.” - Jim Daly

“You can't just say it once and assume it's understood and done.” - Jim Daly

“Amplify the good things and correct the bad things.” - Jim Daly

This Week on The Wow Factor:

• Jim shares details about growing up in Southern California and experiencing family trauma as a child
• Jim’s initial role at Focus working with donors and using his language skills to help build the international outreach
• Some of the traits of founders, such as tenacity, detail orientation, and control that, can make leadership transitions difficult
• The importance of communication, inviting challenging feedback, and checking ego as a leader
• Jim's reflections on learning emotional vulnerability in his marriage
• Why humility is the thing that allows you to get through this life
• Jim shares details on Focus' strategic areas, including helping people coming to Christ and building the marriage ministry Hope Restored to help couples stay together
• Focus’ goals around reducing Christian divorce rates and expanding their marriage recovery programs
• Other areas that Focus is concentrating on including parenting resources and advocating for life and mothers in crisis pregnancies

Jim Daly’s Words of Wisdom:

It is critically important in leadership to know who you are, then live that meaning, amplify the good things, and correct the bad things.

Connect with Jim Daly:

• Focus on the Family Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Captain Tammie Jo Shults, author of Nerves of Steel, is a Naval aviator and retired Southwest Airlines Captain who received nationwide acclaim when she and her Southwest Airlines crew successfully landed a passenger-filled Boeing 737 that suffered catastrophic engine failure mid-flight. Tammie Jo’s previous career in the US Navy as one of the first female F/A-18 Hornet pilots gave her plenty of experience in aviation and leadership, which she took to Southwest Airlines when she left the Navy in 1995.

Tammie Jo joins me today to discuss how she came to be interested in pursuing a career as a pilot but why it was such a challenge to be taken seriously as a woman and have her application considered by the US Navy. She shares details of her daily routine on the days that she is scheduled to fly and why she always carves out some quiet time at the start of her day to read and share passages from the scriptures with her family. Tammie Jo also discusses the events of April 17, 2018, when the plane she was flying suffered severe damage and how her faith, experience, and training allowed her to manage the events and be emotionally present for the passengers and crew in the immediate aftermath.

“Hope changes people: when you have a plan and a destination you need to communicate it” - Tammie Jo Shults

This week on The Wow Factor:

• The trajectory changing decision Tammie Jo’s parents made to help her thrive at school
• The advice from her mother that helped her fit in at Bootcamp
• What it's like to land an airplane on an aircraft carrier and how her decision loop works
• Why she left the Navy and joined Southwest Airlines
• The power of the generosity ripple
• The importance of open lines of communication
• Why calm was a gift in the cockpit of Flight 1380
• What a sense of community does during a stressful incident and the parallels with the parable of the Good Samaritan
• Why Tammie Jo felt moved to connect with passengers after the plane landed

Tammie Jo Shults’ Words of Wisdom:

The good habits, hope, and heroes that influence us every day become instincts, and it is essential to understand as a leader that how you behave in turn, influences and affects other people.

Connect with Tammie Jo Shults:

• Captain Shults' Website
• Facebook Captain Shults
• Instagram Captain Shults
• Twitter Captain Shults

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Tom Monaghan is the founder, chancellor and chairman of the board of directors for Ave Maria University. He is known as a wildly successful entrepreneur, the founder of Domino’s Pizza, an avid collector of Frank Loyd Wright items and the former owner of the Detroit Tigers. If his story stopped there, he might seem to fit in with other savvy entrepreneurs whose hard work and ingenuity paid off. But his greatest personal achievements came later in life, when Tom decided to fully immerse himself in charitable works, Catholic philanthropy and the call to restore Catholic higher education.

This week on The Wow Factor, we’re welcoming Tom Monaghan to share his personal journey of accumulating wealth but finding no lasting joy. He shares what helped him understand the sin of pride and find a more meaningful life. Tom also discusses why he feels called to use his wealth and resources to help others through education and philanthropy and emphasises the importance of faith in his personal and collective leadership journey.

“I want to do the will of God.” - Tom Monaghan

“Get to Heaven and take as many people with you as possible..” - Tom Monaghan

“The best thing I can do for my fellow fellow man is help them get to Heaven.” - Tom Monaghan

This Week on The Wow Factor:

• Why Tom’s upbringing in an unstructured environment lead to him joining the Marine Corps
• How he revolutionized pizza delivery with innovations like cardboard boxes and conveyor ovens
• Tom recounts some of the challenges of running a pizza business, particularly in cooking the volume of pizza ordered
• How Tom dealt with the threat of the business failing, and why he felt he was the man who should be in the driving seat
• Tom shares his five rules for life, which include prioritizing what's important and avoiding distractions as a way to maintain focus and discipline in leadership
• How Tom prioritizes spiritual, social, mental, physical, and financial well-being, and why that helped him turn around a huge company in 5 years
• More about Tom’s spiritual journey and why he sold his business to pursue a simpler life
• Why Tom decided to start a university to promote excellence and governance in Catholic education
• Tom’s insights on giving away money and time, encouraging younger people to read books on generosity and find joy in giving

Tom Monaghan’s Words of Wisdom:

Aim to get to heaven and take as many people with you as possible.

Connect with Tom Monaghan:

• Ave Maria University

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Brad Martin has significant experience in leadership, corporate strategy, public company governance, and entrepreneurial ventures. He served nearly 20 years as Chairman and CEO of Saks Incorporated. During his tenure, the enterprise grew from a $70 million annual revenue 10-store chain into one of the largest department store businesses in the United States. He has previously served on the Boards of Caesars Entertainment, Dillard’s, Chesapeake Energy, First Horizon, Gaylord Entertainment, Lululemon Athletica, and Ruby Tuesday. Brad served five terms as a member of the Tennessee House of Representatives and was Interim President of the University of Memphis from 2013 – 2014 and he also chairs the Board of the Martin Family Foundation.

Brad is with me on the show this week to share his personal journeys in leadership, service, and business growth. He emphasizes the importance of mentorship, humility, and continuous learning, as well as how taking calculated risks and visualizing success has helped him move forward professionally and personally. We also dig into the value of service and the need for perseverance, resilience, and mindfulness in the face of challenges.

“The question is, are you willing to risk embarrassment?” - Brad Martin

“The best leaders I have ever met are continuously trying to learn and to get better.” - Brad Martin

“Business can play a huge role in service, growth, and the betterment of a community” - Brad Martin

This Week on The Wow Factor:

• Why Brad ran for Tennessee House of Representatives at 20 years old, despite being up against a seasoned politician
• How tenacity and belief in your vision can lead to success
• How Brad uses visualization techniques to help him stay focused and motivated
• Why sometimes you need to take risks and face potential embarrassment for personal growth
• How to develop a clear vision and action plan for achieving your goals
• Brad discusses storytelling in leadership and decision-making and why it moves you forward
• How Brad unexpectedly found purpose in business when he realized business could make a positive impact
• The impact of seeking mentors on your success and the importance of being humble and teachable
• Reflections on Brad’s 20-year career at companies like Saks, Lululemon, and FedEx
• Understanding and being aware of the potential consequences of our actions, whether positive or negative, and why it’s important to be more forgiving of people who make mistakes

Brad Martin’s Words of Wisdom:

As a leader, it is absolutely critical to be a continuous learner and model that for your team. It doesn't matter how old you are, what job you have, or what you've accomplished—there's always more you can learn.

Connect with Brad Martin:

• R. Brad Martin's Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Lt Col Dan Rooney, an Air Force fighter pilot and a force for good. From humble beginnings above his garage, he founded The Folds of Honor Foundation to provide educational scholarships to the families of disabled or fallen military members, and, beginning in 2022, the mission was expanded to include first responders. In his new book, FLY INTO THE WIND: How to Harness Faith and Fearlessness on Your Ascent to Greatness, Lt Col Rooney demonstrates how we are all connected by God, and the path to fulfillment begins with changing ourselves to better one another.

Lt Col Dan shares his faith in the concept of synchronicity and how chance and purpose allow God to bring people into our lives that shape us. He shares the incident that planted the seed of Folds of Honor in Lt Col Dan’s mind and the moment he felt the hand of God on his shoulder calling him to do something more significant with his life. He also explains why he believes that all great leaders need to take that big step and have the courage to take action before they are ready, and surrender to a higher force.

“Great leaders have got vision, and they've got humility.” - Lt Col Dan Rooney

“Resistance isn't placed in our lives to keep us down. It's actually in our lives to raise us up.” - Lt Col Dan Rooney

“You are the sky; everything else is the weather.” - Lt Col Dan Rooney

This Week on The Wow Factor:

• Dan’s early life and the lessons about hard work that his very first job at the Stillwater Country Club, Oklahoma, taught him
• The chance encounter that made him realize what he wanted to do with his life
• How Lt Col Dan came to be compared to Tiger Woods
• Some of the challenges that Lt Col Dan has encountered in his life, including recognizing that his ego was getting in his way
• Lt Col Dan’s code of living based on CAVU (Ceiling and Visibility Unlimited) and how he used it to get through some tough times
• Lt Col Dan shares the two most significant barriers to achieving your goals
• The power of forgiveness and how getting rid of that parasitic drag can transform your life
• The importance of having a routine in staying motivated
• Why Lt Col Dan firmly believes that if you write your plans down, they are more likely to happen in your life
• Why Lt Col Dan appealed to Jack Nicklaus to support American Dunes and how it helped them raise $1.1 million for Folds of Honor

Lt Col Dan Rooney’s Word of Wisdom:

Go before you're ready. The single strand of DNA that ties every great leader together is the understanding that you'll never have all the answers, but if you have the courage and faith to go before you're ready, people will follow you.

Connect with Lt Col Dan Rooney:

• Lt Col. Dan Rooney's Website
• Lt Col Dan Rooney on LinkedIn
• Lt Col Dan Rooney on Instagram
• Lt Col Dan Rooney on Facebook
• Lt Col Dan Rooney on Twitter
• Fly Into the Wind: How to Harness Faith and Fearlessness on your Ascent to Greatness by Lt Col Dan Rooney
• A Patriot’s Calling: My Life As An F-16 Fighter Pilot, by Lt Col Dan Rooney

Connect with Folds of Honor:

• Folds of Honor Website
• Folds of Honor on LinkedIn
• Folds of Honor on Instagram
• Folds of Honor on Facebook
• Folds of Honor on Twitter

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Tim Goeglein is Vice President of External and Government Relations for Focus on the Family. Formerly, he served as a special assistant to President George W. Bush and as a deputy director of the White House Office of Public Liaison. He was the President’s principal outreach contact for conservative and faith-based groups. Tim’s extensive resumé includes serving as a senior fellow at The Heritage Foundation and as a communications director for U.S. Senator Dan Coats of Indiana and Gary Bauer at the Campaign for Working Families. Tim has authored a memoir, “The Man in the Middle: Faith and Politics in the George W. Bush Era,” and his latest book is titled “American Restoration.”

Tim joins me on The Wow Factor podcast to discuss the intersection of faith and politics, sharing his personal experiences and perspectives. Tim shares how his faith informs his political views, the significance of remembering and understanding American history and religion, and the importance of literacy and critical thinking in maintaining a constitutional republic. Tim also talks more about why he feels so positive about the future of the USA and explains a little about why the least likely heroes can play a significant role in restoration and renewal.

“History is ultimately fact-based. It's not it's not opinionated narrative.” - Tim Goeglein

“Millions of Americans want something better.” - Tim Goeglein

“The absolute best days for the United States of America are ahead of us, not behind us.” - Tim Goeglein

This Week on The Wow Factor:

• Tim shares his unexpected journey from intern to press secretary in the U.S. Senate for ten years
• How Thomas Jefferson and James Madison became key figures in the country's founding and the influence of God in the Constitutional Convention
• The importance of civic literacy and involvement in maintaining a truly constitutional republic
• The importance of teaching American history and God's word to our young people, and why Tim thinks there is currently a lack of knowledge among students about biblical figures and historical documents
• Why the Founding Fathers emphasized virtue, integrity, and character as the key to building a constitutional republic
• Why Tim is an optimist who sees seedlings of restoration and regeneration in homeschooling's booming popularity
• Why we should prioritize teaching children generosity and the impact it will have on their lives
• More about Tim’s new book "Stumbling Toward Utopia" and how it explores 1960s ideas and their impact on current society, offering solutions for progress

Tim Goeglein’s Words of Wisdom:

The least likely men and women, the ones that you think are the least likely ones to be at the forefront of restoration, renewal, and regeneration, are very often the ones God himself uses to move forward.

Connect with Tim Goeglein:

• Focus on the Family Website
• Toward a More Perfect Union: The Moral and Cultural Case for Teaching the Great American Story by Tim Goeglein

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Paul Saber has been a restaurant owner since 1980. He was the Owner/Operator of McDonald’s restaurants from 1985-2001. In 2003, Paul became President and CEO of Manna Development Group, LLC, and currently holds the Area Development Agreement for Panera Bread. In 2022, Paul was the recipient of the Fierce Brand Love Award. Paul served on the Board of Directors of several Christian ministries and served as Chief Operating Officer (COO) of the Billy Graham Evangelistic Association from 2007 to 2009.

I’m excited to have Paul Saber on the podcast this week to share his experiences and insights on balancing business and faith. Paul shares his entrepreneurial journey and discusses his time working with the Billy Graham Evangelistic Association. We dive deep into the significance of prayer in business decision-making, with Paul sharing a personal anecdote about his time working with Billy Graham. Paul also shares his thoughts on the intersection of leadership and faith, emphasizing the importance of value, inspiring employees, and giving back to the community.

“We laid the foundation of wanting to truly be here to serve others.” - Paul Saber

“Everything is about prayer and the commitment to Christ.” - Paul Saber

“Have we asked the Lord if this is right for us?” - Paul Saber

This Week on The Wow Factor:

• Paul shares more about his introduction to the world of work and how his father taught him the value of buying things by having him count customers and calculate profits at a young age
• The tragedy of Paul’s brother's death and how Mark influenced Paul over the years, including introducing him to Jesus
• Why Paul was committed to starting a business with a focus on people, not location or restaurant concept
• How Paul built a team at Panera Bread with a strong focus on loving God and caring for people, which led to the company's success
• Paul shares a personal story of demonstrating servanthood by washing the feet of employees
• Paul and his wife launched Share the Dough to give back to communities and employees in need
• How Share the Dough provides scholarships, gives back to employees, and supports women and children in need across 14 states
• Paul’s experience of working for Billy Graham and Franklin Graham and highlights the impact it had on his personal and professional life
• The importance of prayer in leadership with Billy Graham's legacy

Paul Saber’s Words of Wisdom:

The most important thing we do isn’t the performance or figuring out the details of what’s needed. It is prayer and whether we have asked the Lord if something is right for us.

Connect with Paul Saber:

• Manna Development Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Kevin Lavelle is the Co-Founder and CEO of Harbor. Kevin brings a wealth of experience from his role as the Founder and Chairman of Mizzen+ Main, having invented the world's first performance fabric dress shirt. With a successful growth round raised from L Catterton, partnerships with world-renowned athletes like Phil Mickelson and JJ Watt, and a background in omnichannel retail, Kevin is not only a dedicated entrepreneur but also a loving husband and father of two.

Kevin joins me on the show to discuss his brand-new venture, Harbor. Kevin shares his frustration with current baby monitoring technology and why he wanted to design a dedicated device without an internet connection that was completely failsafe in helping parents keep an eye on their baby. He talks about how the Harbor smart baby monitor allows parents to check on their children without disturbing their sleep and shares details of the personalized, supportive advice from experienced pediatric nurses that Harbor offers to help the whole family get more rest.

"We are democratizing access to sleep expertise” - Kevin Lavelle

“Keep showing up.” - Kevin Lavelle

“We need to live our lives, and kids need to be able to learn and thrive.” - Kevin Lavelle

This week on The Wow Factor:

• The lightbulb moment when a baby monitor app crashed, causing concern for Kevin’s son's safety.
• Why Kevin wanted to create a baby monitor with a direct connection to a tablet for reliable and secure monitoring.
• How Harbor allows people to directly connect with their baby, eliminating internet dependence and providing a dedicated device for monitoring.
• How the camera and tablet communicate directly without Wi-Fi or the internet, using a direct communication protocol.
• The importance of having a reliable monitoring system and why it makes parents' lives easier
• How Kevin and the Harbor co-founders and parents tested the device.
• How Harbor has helped change lives with its sleep expertise and coaching for parents.

Kevin Lavelle’s Words of Wisdom:

Just keep showing up and know that if it wasn’t the day you wanted, you get another day tomorrow. But at the same time, not every day is guaranteed, so value everything as you go through life.

Connect with Kevin Lavelle:

• Harbor Baby Monitor Website
• Kevin Lavelle on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Dallen Peterson is the author of an amazing business book featuring a remarkable true story and success principles based on personal faith. He shares his story of the founding of Merry Maids, its phenomenal growth, and how it eventually became part of the ServiceMaster family. Dallen’s book, "Rags, Riches, & Real Success," shares the seven principles for real success, all life truths that come from serving God.

Dallen joins me on The Wow Factor podcast to share his thoughts on the importance of hard work, perseverance, and humility in achieving success. He highlights how his upbringing instilled a strong work ethic and a commitment to serving others, including providing shelter to those in need. Dallen discusses his professional milestones, including his experience of founding and growing Merry Maids on the principles of honoring God and pursuing excellence..

“Our first corporate objective was to honor God in all we do” - Dallen Peterson

“It was my dream to be in business” - Dallen Peterson

“It was God's timing and God's plan, and for that, I am forever grateful.” - Dallen Peterson

This Week on The Wow Factor:

• Dallen reflects on his experience starting KAPS Foods, including the challenges they faced during that time, including high-interest rates and commodity prices, and how they overcame those challenges through prayer and perseverance
• How Dallen and his family grew Merry Maids by emphasizing faith and excellence.
• The importance of honoring God in the company's operations and pursuing excellence, and why that attracted franchisees
• How Dallen and Chuck Colson joined forces in prison ministry after meeting at a mayor's prayer breakfast in 1976
• Dallen shares stories of some of the 100 prisons worldwide he has visited, including prisons in Bulgaria and Uganda, with poor living conditions
• The $25 million sale of Merry Maids and its impact on Dallen and his family’s lives
• The challenges of growing a business and the importance of connecting with franchisees
• How Dallen became involved in various ministry boards and corporate boards after "retiring" at 51 years old
• Stories of Dallen’s generosity and family ministry, including opening their home to homeless people

Dallen Peterson’s Words of Wisdom:

I thank God every day. The first thing I do every morning is say, “Thank you, Jesus.”

Connect with Dallen Peterson:

• Rags, Riches, and Real Success by Dallen Peterson

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Porter graduated from Texas A&M in 1979 with a BBA in marketing. He joined The Association of Former Students as Field Director in 1981. Over the last 23 years as President and CEO, he has inspired innovation and led initiatives to achieve The Association’s vision to become the premier alumni organization. Porter serves on the board of Baylor Scott & White Hospital – College Station Region, and he and his wife, Lisa ’91, are Endowed Century Club donors to The Association of Former Students, Eppright Distinguished Donors, and members of the Texas A&M Legacy Society.

Porter shares insights on generosity, positivity, and living a great life today on The Wow Factor podcast. He discusses how he has felt the power of generosity in his life and career and why he thinks there is a link between giving and happiness. In our conversation, Porter discusses the development of Texas A&M University's core values and the importance of these values for Aggies, past and present, and their families. Porter also digs into leadership qualities and why you gain so much insight into character when you look at their actions rather than words.

“We developed a sense of humility and appreciation for the opportunities that students are given here.”

- Porter Garner

“I see young people aligning with our core values.” - Porter Garner

“When vision and philanthropy come together, it inspires future generations of Aggies to indeed do what they've done.” - Porter Garner

This Week on The Wow Factor:

• How Porter got his role at The Association of Former Students at Texas A&M University
• Porter reflects on his 42-year association with Texas A&M, including the unique aspects of the school's history and culture
• The history of the Association of Former Students at Texas A&M University
• The association's inclusive approach today, 23 years after the launch of the Aggie Network, that allows for the recognition of non-graduates and graduates alike
• Why Aggies value humility, selfless service, and camaraderie, with a strong sense of tradition and reputation
• Porter discusses the development of Texas A&M University's core values and the importance of these values for Aggies, including the comfort they provide to parents and the sense of belonging they foster among students
• The importance of integrity and ethical leadership, and inspiring others as a leader
• The importance of Aggie Park, built exclusively by private philanthropy, as a place where legacy is alive and future generations of Aggies can have the same experiences as past students
• Why it’s so vital to give with a cheerful attitude
• Porter’s strong belief in treating everyone with respect and kindness, regardless of their position or role

Porter Garner’s Words of Wisdom:

You learn a lot about people when you watch how they treat other people —it’s perhaps the greatest insight to character that there is. You can learn a lot about somebody going out to dinner with them, walking down the street with them, attending an event with them, and just watching how they treat people.

Connect with Porter Garner:

• Porter Garner on The Association's website
• Porter Garner on Facebook
• Porter Garner on LinkedIn

Connect with The Association of Former Students:

• The Association of Former Students on X
• The Association of Former Students on Instagram

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Flip is the Chairman and Founder of Flippen Group, one of North America's fastest-growing educator training, corporate talent, and team development companies. Flippen associates give themselves relentlessly each day to “Building relationships and processes that bring out the best in people.” Flip and his wife Susan, CEO, were named Ernst & Young Entrepreneurs of the Year in 2011, the only couple ever to receive this prestigious award. Founded in 1990, Flippen Group was chosen by Texas Monthly magazine as #2 in the listing of Best Companies to Work For in Texas. The company’s breakthrough educational curricula and processes are used in thousands of schools nationwide, and their business division works with multinational and global companies worldwide, enhancing performance and outcomes. He is the best-selling author of The Flip Side: Break Free of the Behaviors That Hold You Back and Your Third Story: Author the Life You Were Meant to Live.

Flip reflects on positive influences and mentors in his life, including his Scoutmaster and baseball coach, who helped instill values of hard work and integrity. He shares more about the challenges faced by at-risk youth and the importance of loving and supporting them to overcome their struggles, and discusses the 16 years he spent as a psychotherapist and how he has supported hundreds of boys over the years. Flip also discusses the importance of understanding one's constraints and how it will help you achieve success.

“Anybody who does anything with their life can show you people who wrote on their soul” - Flip Flippen

“I always want everybody to be better!” - Flip Flippen

“Your heart is the most powerful thing you could ever give anybody, so give it freely.” - Flip Flippen

This Week on The Wow Factor:

• Flip shares more about his life growing up in Texas and some of the amazing mentors he had
• The power of words, as told in many old proverbs, can stick with a person, potentially causing harm if they are negative or hurtful
• Why constraints hinder performance and how to create significant improvement
• The importance of changing behaviors to achieve personal growth and reach one's potential.
• How leaders can show their team members they care and respect them and why it’s so important
• The value of extending kindness and care beyond the workplace, even if it's not directly related to the company's core business
• When teachers capture children's hearts, their minds will follow
• Some of the challenges faced by educators in today's society, including the impact of social and political issues on their work
• How we can understand the neuroscience behind building relationships with students and why it creates a comfortable and secure environment for learning
• How The Flippen Group trains teachers on how to build meaningful relationships with their students, with a focus on creating a supportive and inclusive classroom environment

Flip Flippen’s Words of Wisdom:

I wish that leaders would let their team know who they are, that they care for them, respect them, and love them if they can. Your heart is the most powerful thing you could ever give anybody, so give it freely and love more.

Connect with Flip Flippen:

• Flip Flippen Website
• Flip Flippen on LinkedIn
• The Flip Side: Break Free of the Behaviors That Hold You Back by Flip Flippen
• Your Third Story: Author the Life You Were Meant to Live by Flip Flippen and Dr. Chris J. White

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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David Olaricksiri founded Royal Kingdom Industry in 1990 with the vision of exporting Thai goods throughout the world. The business supplies and exports high-quality coolers all over the world.

David joins me on the show to share the reason behind the name of his company and why he chose it to honor the Kingdom of Heaven. He credits God with leading him to start a business and his continued gratitude for God’s daily guidance and shares his personal experience of facing giants in business with God's grace, and how his faith has sustained and supported him throughout his life. David also shares more about specific changes he made in his business after listening to God’s advice and how they have made his company more successful.

“God has a purpose in every human life.” - David Olaricksiri

“I believe in excellency.” - David Olaricksiri

“Don't wait to give when you are rich; you can learn to give, even when you have little.”

- David Olaricksiri

This Week on The Wow Factor:

• David shares his spiritual journey, emphasizing the importance of seeking God's purpose and guidance in his life
• The reason why David refuses to use recycled materials from Thailand in his plastic products to ensure safety and quality
• How David drew on God’s wisdom to save freight costs during export
• What happened when David discovered a monopoly in the Thai battery market, and why he felt called to start a new business
• How David turned his business around by following the Lord's advice to change the color of his product
• The importance of listening and trusting God's unique answers to prayer
• David’s inspiration and role models throughout his career

David Olaricksiri’s Words of Wisdom:

Go beyond yourself. Don't wait to give when you are rich; you can learn to give, even when you have little. When you do that, the Lord will give you even more.

Connect with David Olaricksiri:

• Cooper Thai Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Adam is an accomplished comedian, speaker, and entertainer with a passion for making people laugh and bringing joy to audiences worldwide. With over 30 years of experience, Adam has performed for thousands of corporate clients, including Fortune 500 companies, non-profits, and more. In 2021, he received the “Best of Los Angeles Award” as the #1 Event Master of Ceremonies. He has appeared on over 100 radio and TV shows, including CNN, Fox News, Entertainment Tonight, and NBC Nightly News. Adam has also been featured in national magazines and newspapers, including USA Today, FORTUNE, and The New York Times.

Adam joins me on the show to share his journey from a suburb in Southern California to auditioning as a junior member at the world-famous Magic Castle in Hollywood, where he discovered his passion for combining magic and laughter. We discuss why comedy is inherently shocking, but why clean comedy is the new shocking thing, because comedians have to read the audience moment by moment and be on their toes. Adam also shares more about how he incorporates humor into events to engage and impact his audience.

“We serve our audiences better when we tap into the power of silence.” - Adam Christing

“Treat clients as under your protection. Delight them, and they'll keep coming back.” - Adam Christing

“Some of the brightest comedians are also some of the deepest thinkers. They don’t just reflect on what's going to make someone laugh, but what's going to take them on a journey through story.”

- Adam Christing

This Week on The Wow Factor:

• Adam emphasizes the importance of finding your unique sense of humor and style rather than simply relying on jokes or impressions
• Why Adam loves calling people onto stage, creating the potential for unexpected interactions in live events
• The importance of knowing the audience to create moments of comedy and why observational humor works so well
• Adam shares how he used humor as a tool for effective communication in his work as a youth pastor
• Why comedy is inherently shocking, but working clean is the new shocking thing!
• Why clean comedians have to read the audience moment by moment and be on their toes
• Adam talks about the importance of listening in comedy, citing an example of a difficult situation where he had to adjust his approach due to a tragic event
• The power of silence when connecting with your audience via humor
• How to use humor to build trust and community, then to highlight the organization's impact
• Why Adam prioritizes storytelling and emotional resonance in his comedy, reflecting on the importance of handling heavy topics with care and sensitivity
• How to manage events, keep things on track, and handle difficult situations with grace and professionalism
• The importance of considering the audience's perspective and providing value to them, whether on stage or in other aspects of life
• Why failing to provide a clear direction or purpose can lead to a lack of engagement and interest from the audience
• Why Adam shares personal stories and vulnerabilities to connect with the audience, revealing the power of intimacy in communication

Adam Christing’s Words of Wisdom:

The word client originally goes back to a Latin root, and it means to come under the protection of another. So when I have a client I think of it as an opportunity to delight. I want to make them look good and I want to help them get the results that they want. When you start treating customers, vendors, and employees like clients under your care, lots of great things will happen.

Connect with Adam Christing:

• Adam Christing's Website
• Clean Comedians Website
• Adam Christing on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Carolyn Sakstrup is Executive Vice President and Chief Growth & Generosity Officer of Thrivent, a Fortune 500 diversified financial services organization. Carolyn is responsible for building the organization’s brand, delivering an exceptional, integrated client experience, and enhancing generosity offerings. She previously was Target’s Senior Vice President of Insights, Strategy, and Innovation, and prior to her 12 years at Target, Carolyn spent seven years at McKinsey & Company as a strategy consultant focused on marketing and organizational strategy for clients. Carolyn serves as Chair for the Board of the YMCA of the North in Minnesota, where she lives with her husband, Kai, and their sons.

I’m with Carolyn today to dig into what her role as Chief Growth & Generosity Officer involves and how Thrivent promotes the ‘Live Generously’ message across the globe. She shares how they support their clients to be philanthropists and donate their time to great causes in their communities through their Thrivent Action Teams. Carolyn also shares why leaders need to first get clarity on their situation, then be courageous enough to step into a space, and then bring people along with them.

“Our clients are so wired to serve, are plugged in within their communities, and have causes that they care about deeply.” - Carolyn Sakstrup

“Generosity should be democratized.” - Carolyn Sakstrup

“Being courageous, step into a space where you don't know the answers, and bring people along.”

- Carolyn Sakstrup

This Week on The Wow Factor:

• Carolyn’s introduction to the world of leadership as a young girl
• How her leadership training started with the YMCA and continued to Harvard Business School
• Carolyn’s experience at Target and why it was such an incredible place of learning for her as a leader and to learn what it means for an organization to truly center on those they serve
• Why she made the move to Thrivent after 12 years at Target
• What it means to be a purpose-based company and how Thrivent differs from other companies in its focus on both financial and generosity goals
• How Thrivent recognizes clients' desire to serve and how they utilize Thrivent Action Teams to enable clients to serve their communities more easily
• Why generosity is not limited to those with wealth, and how anyone can live a life of service and find joy in giving, regardless of their financial situation
• The benefits of donor-advised funds, including no minimum balance requirement and tax advantages for growth
• How the ‘Live Generously’ statement printed on 13 million t-shirts sparks conversations and inspires even more people to serve

Carolyn Sakstrup’s Words of Wisdom:

As a leader, you have to step into the opportunity and the moment, and be comfortable creating a plan, even if it’s not perfect.

Connect with Carolyn Sakstrup:

• Carolyn Sakstrup on LinkedIn

Connect with Thrivent:

• Thrivent Website
• Thrivent on LinkedIn
• Thrivent on Instagram
• Thrivent on FaceBook

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Brent has held many roles with Nussbaum, a seventy-eight-year-old family-owned and operated company founded by his father in 1945. Under Brent’s leadership, Nussbaum has enjoyed record growth and has been recognized with multiple accolades within the transportation industry for its innovative spirit and commitment to integrity. From designing solutions for customers to developing and implementing groundbreaking equipment modifications for fuel efficiency, Nussbaum lives its motto of “Setting New Ideas in Motion.” Also recognized is Nussbaum’s driver retention rate which far exceeds industry benchmarks, a true testament to the company's culture.

Brent is on the podcast today to talk to us about why Nussbaum Transportation prioritizes generous giving and biblical stewardship and finds joy in giving and focusing on others rather than themselves. He shares the story of going in and out and back into a family business and how God guided his family through those big life decisions. We also dig into the importance of hiring for long-term success and a positive work environment. We discuss why prioritizing character over paycheck leads to better financial stability and a sense of purpose in work.

“Persevere through the difficult times.” - Brent Nussbaum

“Your employees are your greatest asset. They also belong to God, so take care of them and nurture them, love on them and their families, and grow them.” - Brent Nussbaum

“I get up every morning, and I invite God into my day.” - Brent Nussbaum

This Week on The Wow Factor:

• How Brent began his career in Operations after having his Class D truck driving license revoked
• The sad death of Brent’s father when he was 23 and how that led to a decision to give his life to Christ
• Brent describes his experience with a unionized family business, mentioning the challenges of being tied to a union and the desire to escape and start his own business
• Brent describes a moment of spiritual awakening where God shared the message that he needed to go back to school and how this lead to a personal transformation and a new path forward
• What happened when Brent found he was working for a company that was unethical and was asking him to do things that went against his moral beliefs
• How Brent jumped back into the family business and the direction in which God guided him to go
• Why Nussbaum Transportation made the decision to install full wrap graphics on the sides of trailers with messaging as to what God holds as important
• How John Beckett's book "Loving Monday" inspired Brent to make Nussbaum a ministry
• The emotional decision to sell the company to employees through an ESOP and how it felt to let go of a family legacy after 73 years
• How Brent invites God into his life every day and is guided through that day, no matter what comes

Brent Nussbaum’s Words of Wisdom:

Our lives and possessions are not our own; they’re God’s. Ultimately, if we surrender what we think is ours and watch how He works, we will receive a huge blessing.

Connect with Brent Nussbaum:

• Nussbaum Transportation
• Brent Nussbaum on LinkedIn

Connect with Nussbaum Transportation:

• Nussbaum Transportation on Facebook
• Nussbaum Transportation on LinkedIn
• Nussbaum Transportation on YouTube
• Nussbaum Transportation on Instagram
• Nussbaum Transportation on X/Twitter

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Hanna Skandera joined the Daniels Fund as a Board member in 2019 and was subsequently selected as president and CEO in 2020 due to her proven track record of transformative leadership and impact in both public and private sector organizations. Hanna is nationally recognized for her expertise in education, with significant improvements in student achievement during her leadership in New Mexico, where she served as secretary of education under Governor Susana Martinez. Hanna has founded multiple education initiatives and leadership programs and has been a visiting professor of Education Policy and Impact at the Pepperdine School of Public Policy, Distinguished Teaching Fellow at Harvard Kennedy School, and a research fellow with the Hoover Institution at Stanford University. Additionally, Hanna currently serves on the boards of Academic Partnerships, Daniels Fund, Denver Metro Chamber of Commerce, MGT, Newsela, and Philanthropy Roundtable.

I’m so excited to have Hanna join me on The Wow Factor this week, sharing her journey from secretary of education in New Mexico to President and CEO at The Daniels Fund. She encourages being bold and inspiring generational impact. We discuss why transparency inspires others to be transparent and how Bill Daniels' approach to relationships was rooted in his understanding of the value of sharing oneself to help others. She shares the eight key giving areas of The Daniels Fund and gives an insight into the stories behind them. Hanna also digs into the value of personal relationships, how mentors have helped her move forward in life, and how working with the people around you can help you change and shape the world for generations.

“Everyone is made with a purpose and has the opportunity to give back.” - Hanna Skandera

“When you believe that things are not possible, you'll deliver on that belief. When you believe that they are, you will deliver on that.” - Hanna Skandera

“You are sowing seeds that can last not just for your life, but for lifetimes to come.” - Hanna Skandera

This Week on The Wow Factor:

• How Hanna’s involvement in running a nonprofit in her senior year at school shifted her career trajectory from business to full-time nonprofit work
• Why mentors are so valuable and how her mentor has provided wise advice and guidance throughout her career
• Hanna’s experience of the mentorship program at Stanford University, some of the inspirational leaders she met, and how it led to an invitation to join California Governor Schwarzenegger’s administration
• Why Hanna was so honored to join Governor Martinez as her secretary for education, helping to improve education in the state
• The importance of changing beliefs and mindsets to achieve success, particularly for marginalized communities
• Why we need leaders to challenge existing thought patterns and inspire others to believe in the possibility of change
• Hanna shares her journey with the Daniels Fund, a private charitable foundation dedicated to making life better through its grants program, scholarship program, and ethics initiative.
• How Bill Daniels' legacy lives on through his commitment to giving back to communities and individuals, inspiring others to do the same.

Hanna Skandera’s Words of Wisdom:

Be bold and courageous. You only live once, but live like it lasts for generations to come.

Connect with Hanna Skandera:

● Hanna Skandera on LinkedIn

● Hanna Skandera on X/Twitter

Connect with the Daniels Fund:

● Daniels Fund Website

● Daniels Fund on LinkedIn

● Daniels Fund on Instagram

● Daniels Fund on Facebook

● Daniels Fund on X/Twitter

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Will Guidara is the founder of Thank You, a hospitality company that helps leaders across industries transform their approach to customer service. He is also the former co-owner of Eleven Madison Park. In his book Unreasonable Hospitality, he shares many of the lessons about service and leadership he learned throughout his career in restaurants and makes the case that any business can choose to be in the hospitality industry by taking ordinary transactions and turning them into memorable experiences. He is also the co-founder of the Welcome Conference, an annual conference that brings together the best minds in the world of hospitality. A graduate of Cornell University, he has co-authored four cookbooks, was named one of Crain’s New York Business’s 40 Under 40, and is a recipient of WSJ Magazine’s Innovator Award.

Will Guidara is with us today to reflect on his experience in the restaurant industry and how it has impacted his approach to business, prioritizing human connection and caring for people. He believes that the hospitality industry has valuable lessons to offer, particularly in that it encourages others to choose to concentrate on the people around them. Will also comments on how society's views on leadership have changed over the years and why we need to prioritize connection over perfection

“We can inspire people to be better versions of themselves through our attention to detail or our creativity.” - Will Guidara

“It's crucial to name for yourself why your work matters.” - Will Guidara

“Find one size fits one gestures.” - Will Guidara

This Week on The Wow Factor:

• Will’s experience of growing up in Sleepy Hollow, New York, and what he learned from his mentor and best friend, his father
• Will discusses his experience of spending time with famous chef Daniel Boulud, including his generosity to him and his father
• The role of Will’s mother in his upbringing and how she inspired him even after his death
• Will’s career history in restaurants, including at Tribeca Grill and Spago, and why he credits Danny Meyer as a major influence
• Why Will left his role with Danny to learn about the inner workings of a corporate restaurant company
• The gelato spoon that illustrates Will’s Rule of 95/5
• Why unreasonable hospitality means going above and beyond for guests
• Moments of Improvisational hospitality, including buying sleds for kids from Spain who had never seen snow
• The importance of making guests feel seen and valued through personalized gestures rather than relying on generic or contrived acts of hospitality
• Why Will employs a Dreamweaver on his team at the restaurant and what the job role entails

Will Guidara’s Words of Wisdom:

A leader needs to be a host. They need to pursue with creativity and intention, a genuine sense of connection amongst the people that work with them. Because if we don't feel like we are in a community with our colleagues, we'll never do anything.

Connect with Will Guidara:

• Will Guidara on LinkedIn
• Unreasonable Hospitality
• Will Guidara on Instagram

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Will Guidara is the founder of Thank You, a hospitality company that helps leaders across industries transform their approach to customer service. He is also the former co-owner of Eleven Madison Park. In his book Unreasonable Hospitality, he shares many of the lessons about service and leadership he learned throughout his career in restaurants and makes the case that any business can choose to be in the hospitality industry by taking ordinary transactions and turning them into memorable experiences. He is also the co-founder of the Welcome Conference, an annual conference that brings together the best minds in the world of hospitality. A graduate of Cornell University, he has co-authored four cookbooks, was named one of Crain’s New York Business’s 40 Under 40, and is a recipient of WSJ Magazine’s Innovator Award.

Will Guidara is with us today to reflect on his experience in the restaurant industry and how it has impacted his approach to business, prioritizing human connection and caring for people. He believes that the hospitality industry has valuable lessons to offer, particularly in that it encourages others to choose to concentrate on the people around them. Will also comments on how society's views on leadership have changed over the years and why we need to prioritize connection over perfection

“We can inspire people to be better versions of themselves through our attention to detail or our creativity.” - Will Guidara

“It's crucial to name for yourself why your work matters.” - Will Guidara

“Find one size fits one gestures.” - Will Guidara

This Week on The Wow Factor:

• Will’s experience of growing up in Sleepy Hollow, New York, and what he learned from his mentor and best friend, his father
• Will discusses his experience of spending time with famous chef Daniel Boulud, including his generosity to him and his father
• The role of Will’s mother in his upbringing and how she inspired him even after his death

• Will’s career history in restaurants, including at Tribeca Grill and Spago, and why he credits Danny Meyer as a major influence

• Why Will left his role with Danny to learn about the inner workings of a corporate restaurant company

• The gelato spoon that illustrates Will’s Rule of 95/5
• Why unreasonable hospitality means going above and beyond for guests
• Moments of Improvisational hospitality, including buying sleds for kids from Spain who had never seen snow
• The importance of making guests feel seen and valued through personalized gestures rather than relying on generic or contrived acts of hospitality
• Why Will employs a Dreamweaver on his team at the restaurant and what the job role entails

Will Guidara’s Words of Wisdom: A leader needs to be a host. They need to pursue with creativity and intention, a genuine sense of connection amongst the people that work with them. Because if we don't feel like we are in a community with our colleagues, we'll never do anything.

Connect with Will Guidara:

• Will Guidara on LinkedIn
• Unreasonable Hospitality
• Will Guidara on Instagram

Connect with The WOW Factor:

• The WOW Factor Website

• Connect with Brad Formsma via email

• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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General Krulak is a former commandant of the U.S. Marines Corps and a deputy director of the White House Military Office, and he has served by presidential appointment as chairman of the U.S. Naval Academy Board of Visitors, overseeing the board responsible for the policies of the U.S. Naval Academy. Following his retirement from military service, General Krulak was made chairman and CEO of MBNA Europe Bank in England, where he oversaw the financial turnaround for the credit card provider. He subsequently joined MBNA America Bank as vice chairman and chief administrative officer, where he was responsible for corporate and personnel development and education. General Krulak served as president of Birmingham-Southern College and continues to be passionate about supporting the development of young people.

General Krulak joins me today to share the experience he gained while working with Presidents Regan and Bush as part of the White House Military Office staff and how his role was pivotal in providing military support. He discusses his move into leading private companies and why it was important to him to be authentic and honest to get the best out of his staff and himself in this new industry. General Krulak also shares the motivation behind his charitable work with the US Israel Education Association and the future objectives of the program.

“Where principle is involved, be deaf to expediency.” - General Krulak

This week on The Wow Factor:

• The advantages of growing up a military junior
• Why he decided to join the Marine Corps
• His journey through training school to become an Infantry Officer and subsequently go to Vietnam
• The emotional impact of being in the Marine Corps on his wife and family
• How he progressed through the ranks in his career
• The difference between the public and classified areas of his work at the White House
• The personal importance of embracing Christianity to General Krulak
• His pride in being selected as the Marine Corps Commandant
• The Importance of prayer in significant moments
• The Influence of his father and other mentors such as President Regan
• Why he is passionate about moving forward and helping young people
• How he continued to grow as a leader
• Why he doesn't dwell on regrets

General Krulak’s Words of Wisdom:

If you want to be successful in life, be a man or a woman of character, have moral courage, do the right thing, have integrity.

Connect with General Krulak:

• Hope for the Warriors website
• US Israel Education Association website
• Human Rights First website

Connect with The WOW Factor:

• Website
• I Like Giving: The Transforming Power of a Generous Life book by Brad Forsma
• LinkedIn
• Instagram
• Facebook
• Twitter

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Dr. Emerson Eggerichs is an internationally known public speaker on marriage, parenting, and communication. Based on over three decades of counseling and scientific and biblical research, Dr. Eggerichs developed the Love and Respect Marriage Conference, which he presents to live audiences around the country. Emerson has authored several books, including Love and Respect in the Family, Mother & Son: The Respect Effect, and the New York Times bestseller Love and Respect. Emerson is also the Founder and President of Love and Respect Ministries.

I welcome Emerson to the Wow Factor today to discuss how God directs our steps and frees us to use our free will to direct our own lives. He believes that the Bible prompts people to recognize the answers to the big questions in life by understanding the four wills of God, which he calls the B.A.G.S, (Believe in Jesus, Abstain from sexual immorality, Give thanks always, Submit to the Lord). Emerson also shares how he realized that men and women communicate differently and why he was prompted to set up the Love and Respect conferences.

“It doesn’t hurt to ask God to bring about a coincidence every once in a while, and see what might happen.” - Emerson Eggerichs

“The two key ingredients for a successful marriage are love and respect.” - Emerson Eggerichs

“I just want to see the hand of God in my life; I really don’t care what’s in it.” - Emerson Eggerichs

This Week on The Wow Factor:

• How the challenges in Emerson’s family situation prompted him to know Christ and lead his family to Christ
• What Emerson learned about leadership in the early years of being a senior pastor
• Why Emerson made the decision not to write any books until he was 50
• Why Emerson was inspired to develop some way to help people experience, love, and respect
• Emerson describes the four wills of God and shares why they remain central to almost every part of life
• What the ‘crazy cycle’ is and how it can damage a marriage
• The importance of being honest with yourself about where you can do better in your life
• How the Bible gives us constant reminders of the critical factors in life
• Emerson’s thoughts on the state of marriage in the US today

Dr. Emerson Eggerichs’ Words of Wisdom:

God is using you to lead, that doesn’t necessarily mean you’ll be rich, but the most successful people in life are those that have loved God and loved others.

Connect with Dr. Emerson Eggerichs:

• Love and Respect Website
• Love and Respect Podcast

Connect with The WOW Factor:

• I Like Giving: The Transforming Power of a Generous Life by Brad Formsma
• Words of Wisdom Website
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Jonathan T.M. Reckford is CEO of Habitat for Humanity International, a global ecumenical housing organization that has helped more than 59 million people construct, rehabilitate, or preserve their homes. He earned his Master of Business Administration degree from the Stanford University Graduate School of Business before spending the first part of his career in the for-profit sector, including executive and managerial positions at Marriott, The Walt Disney Co., and Best Buy. While serving as executive pastor at Christ Presbyterian Church near Minneapolis, Minnesota, he was recruited for the CEO position at Habitat. Named the most influential nonprofit leader in America in 2017 by The NonProfit Times, Jonathan is the author of Our Better Angels: Seven Simple Virtues That Will Change Your Life and the World.

I’m excited to have Jonathan on the show today to share more about the mission and vision of Habit for Humanity. He digs deep into how the program works with families, local communities, and volunteers from around the world to ensure people can live in affordable and safe homes. Jonathan shares the journey he took personally and professionally before landing at Habitat for Humanity and discusses why, for him, the heart of leadership is servant leadership.

“This is the kind of thing God has been preparing me for my whole life.” - Jonathan T.M. Reckford

“When we give and when we're generous, it's about transforming our own hearts, as well as making a difference in the lives of others.” - Jonathan T.M. Reckford

“Working hard is a vehicle for relationship and community.” - Jonathan T.M. Reckford

This Week on The Wow Factor:

• Jonathan’s early life, his role models and mentors
• What Jonathan did to regain perspective on life when his first job didn’t work out as planned
• More about Jonathan’s roles at Disney, Marriot, and Best Buy
• The mission trip to India, where he was deeply impacted by global poverty issues
• Why Jonathan decided to become administrative pastor for his local church
• Why Jonathan is so inspired by President and Mrs Carter’s incredible faith-driven service ethic
• The work that Habitat for Humanity does in the community and how it’s evolved over the years
• How volunteers are integral to Habit for Humanity’s mission
• More about the Global Village program
• Jonathan walks us through the process of acquiring and building on land in cities in the US and shares the story of one of their past families
• The impact of rising house prices on workforce and lower-income families

Jonathan T.M. Reckfords’ Words of Wisdom:

The heart of leadership is really about servant leadership. I see that in two pieces: first is paying attention to the inner life before you can focus on the outer life, and second is finding the mission that matters.

Connect with Jonathan T.M. Reckford:

• Habitat for Humanity Website
• Jonathan T.M. Reckford on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Dr. Henry Cloud is an acclaimed leadership expert, clinical psychologist, and New York Times bestselling author. His 45 books, including the iconic Boundaries, have sold nearly 20 million copies worldwide. He has an extensive executive coaching background and experience as a leadership consultant, devoting the majority of his time to working with CEOs, leadership teams, and executives to improve performance, leadership skills, and culture.

This week on The Wow Factor, we’re excited to welcome back Dr. Cloud to share his thoughts on questions that help people move past the superficial and really forge a connection. He discusses how focusing on gratitude can help manage anxiety and shares an example of a client who practiced gratitude in challenging professional circumstances and how it helped his mental health. Dr. Cloud also shares his insights on why leaders should be doing everything they can to learn and grow.

“Gratitude is a very, very profound psychological construct.” - Dr. Henry Cloud

“It's an act of generosity to look at the bigger picture.” - Dr. Henry Cloud

“Empathy is the ability to get into another person's reality.” - Dr. Henry Cloud

This Week on The Wow Factor:

• What the word gratitude means to Henry
• Why gratitude is a profound psychological construct that's linked to humility and relational health

• Why receiving is difficult for many people due to shame and a tendency to shield oneself, and the reason it's important to be able to receive gracefully

• The importance of being a cheerful giver rather than giving out of a sense of duty

• Why giving feels so good and creates that warm dopamine release inside you
• The relationship between gratitude and anxiety and how practicing gratitude can help reduce anxiety by affecting brain chemistry
• How generosity helps in creating a positive and abundant universe.

• Why empathy is a requirement for brain development and how it can help you feel safe and trust someone

• Why you should prioritize solving problems early on to prevent them from becoming patterns that damage relationships

• Why, even when we don't have a lot, we've got to give, or we're never going to start giving

Dr. Henry Cloud’s Words of Wisdom:

There's an old saying that gets thrown around many leadership circles: "When a leader gets better, everybody wins.” So, I would encourage you to get out of your circle and get into other industries and see how other people do things, not just on the business side but also in terms of your soft skills. Do everything you can do to grow.

Connect with Dr. Henry Cloud:

• Dr. Henry Cloud's Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email

• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Dr. Henry Cloud is an acclaimed leadership expert, clinical psychologist, and New York Times bestselling author. His 45 books, including the iconic Boundaries, have sold nearly 20 million copies worldwide. He has an extensive executive coaching background and experience as a leadership consultant, devoting the majority of his time to working with CEOs, leadership teams, and executives to improve performance, leadership skills, and culture.

This week on The Wow Factor, we’re excited to welcome Dr. Cloud to share his thoughts on questions that help people move past the superficial and really forge a connection. He discusses how focusing on gratitude can help manage anxiety and shares an example of a client who practiced gratitude in challenging professional circumstances and how it helped his mental health. Dr. Cloud also shares his insights on why leaders should be doing everything they can to learn and grow.

“Gratitude is a very, very profound psychological construct.” - Dr. Henry Cloud

“It's an act of generosity to look at the bigger picture.” - Dr. Henry Cloud

“Empathy is the ability to get into another person's reality.” - Dr. Henry Cloud

This Week on The Wow Factor:

• What the word gratitude means to Henry
• Why gratitude is a profound psychological construct that's linked to humility and relational health
• Why receiving is difficult for many people due to shame and a tendency to shield oneself, and the reason it's important to be able to receive gracefully
• The importance of being a cheerful giver rather than giving out of a sense of duty
• Why giving feels so good and creates that warm dopamine release inside you
• The relationship between gratitude and anxiety and how practicing gratitude can help reduce anxiety by affecting brain chemistry
• How generosity helps in creating a positive and abundant universe.
• Why empathy is a requirement for brain development and how it can help you feel safe and trust someone
• Why you should prioritize solving problems early on to prevent them from becoming patterns that damage relationships
• Why, even when we don't have a lot, we've got to give, or we're never going to start giving

Dr. Henry Cloud’s Words of Wisdom:

There's an old saying that gets thrown around many leadership circles: "When a leader gets better, everybody wins.” So, I would encourage you to get out of your circle and get into other industries and see how other people do things, not just on the business side but also in terms of your soft skills. Do everything you can do to grow.

Connect with Dr. Henry Cloud:

• Dr. Henry Cloud's Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Bob Woodson is Founder and President of the Woodson Center and 1776 Unites. He is an influential leader on issues of poverty alleviation and empowering disadvantaged communities to become agents of their own uplift. Woodson is a frequent advisor to local, state and federal government officials as well as business and philanthropic organizations. His social activism dates back to the 1960s, when as a young civil rights activist he developed and coordinated national and local community revitalization programs. During the 1970’s he directed the National Urban League’s Administration of Justice division. Later he served as a Resident Fellow at the American Enterprise Institute. Currently he is the Founder and President of The Woodson Center where he’s on a mission to help residents of low-income neighborhoods address the problems of their communities.

Bob joins me today to discuss his approach to dealing with race relations in America and what he believes is a huge problem; the disconnection between work and income, in underserved communities.

“People are inspired to change and improve and cooperate when you can show them examples of victories that are possible, not always reminding them of injuries to be avoided.” - Bob Woodson

One of the most powerful metaphors about that makes a difference is that to some on the left, Hank Aaron was the strikeout king. But to some of us who look at the glass as being half full, he was the home run king. It depends upon what your perspective is. - Bob Woodson

“You should always look for antibodies. Even in the worst communities, there are healthy elements that I call community antibodies. If you say that 70% of the people in that community are raising children that are dysfunctional, it means 30% or not. You can learn nothing from studying failure except how to create failure.” - Bob Woodson

This week on The Wow Factor:

• How Bob’s upbringing inspired him to work in Civil Rights
• The breakdown of the traditional American Family
• Why you can’t define Black America by slavery
• The importance of looking for the solution to every problem
• Why you can’t judge people by their past
• When you give freely, don’t give with the expectation that you will be thanked
• Why you must stay faithful to what you do and not be so attached to the outcome of what you’re doing
• Why America is a country of redemption

Bob Woodsons Words of Wisdom:

When you give freely, don’t give with the expectation that you’re going to be thanked. Give out of Godly responsibility, rather than compassion.

Connect with Bob Woodson:

• The Woodson Center
• Bob Woodson’s Twitter
• 1776 Unites
• Bob Woodson’s Books

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

• Brad Formsma on Facebook

• Brad Formsma on Twitter

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Today we honor the life of Tom Cole and his 37-year career in investment banking. He ran the leveraged finance business at three different firms – Citibank, HSBC, and Deutsche Bank. In this role he provided loan and bond financing to large corporations and financed leveraged buyouts for the world’s largest private equity firms.

Tom held a leadership role in the Manhattan chapter of New Canaan Society since its inception in 2008 through 2021, and served on the Board of Directors of the NCS national organization since 2012, including as Chairman from 2017-2019. He held the role of Managing Partner of the advisory firm Narrowgate Partners. In addition, Tom served as President and is a founding member of Faith in Financial Services in New York, and he was on the Board of the Center for Being Known, a nonprofit organization started by psychiatrist and author Curt Thompson.

Tom received his BS degree in Finance from Indiana University and his MBA from the University of Chicago. He and his wife, Kim, lived in Naples, Florida, and they have three adult children Jenna, Tara, and Jonathon and four grandchildren. Tom recently completed a book for his family titled The Narrow Gate, which was published later last year.

On this episode of The Wow Factor, we honor the life of Tom, who shares his insights and wisdom on the importance of building deeper professional relationships. He discusses his book, The Narrow Gate: Fatherly Advice for Navigating the Pathway to Your Best Life, based on his life’s journey and the lessons he learned along the way. Tom also shares more about his long career in finance and talks about how leaders can become more effective by listening to their employees and supporting them through difficult times.

“Chaos provides the opportunity for learning and growth.” - Tom Cole

“When you get to the end of your life, the most important thing in your life is going to be the relationships that you've had and how you've impacted other people.” - Tom Cole

“Your best life will not be by taking the easiest path... it's most fulfilling when you do the hard things to get to the best result..” - Tom Cole

This Week on The Wow Factor:

• Tom’s early life and when he began to focus his talents on finance and business
• Some of the ups and downs in Tom’s personal life and how that impacted him as a leader
• Tom shares why scripture and God's word steer his life
• Why it was so important to Tom to build genuine relationships in his professional life
• How Tom and his wife look at giving and how they moved from reactionary giving to building an intentional roadmap for their generosity
• Tom’s heart attacks and why they were the catalyst for writing his book as a way to share some of his life lessons
• What fulfillment means to Tom and why it’s essential to take a moment to take a deep breath and really define your purpose
• Why Tom became involved in New Canaan and how the organization serves men today
• Why being a good listener is the hallmark of a good leader
• Why building a community is the key to intentional decision-making

Tom Cole:

You need to understand your values, have a true north, and know in which direction you’re headed. So many people make decisions motivated by desire and emotion rather than knowledge, fact, and truth because they’re isolated rather than part of an engaged community.

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Former CEO of Express Oil Change & Tire Engineers and Executive Chairman of Mavis Tire Express Services, Ricky Brooks assumed the National Christian Foundation/Alabama leadership role on January 1, 2022. NCF Alabama is an affiliate office of the National Christian Foundation, the 6th largest foundation in the US, headquartered in Atlanta. Brooks assumed the role from former NCF Alabama President, Tom Bradford, who opened the Alabama affiliate in January 2008 with 12 families with donor-advised funds. NCF Alabama has grown to over 1200 families and is ranked by the Birmingham Business Journal as the largest Charitable Trust in Birmingham. Over the years, these families have granted their favorite charities over $465 million.

Ricky shares his story of success in building a franchise as a young man and the toll it took on his personal life, leading him to sell the businesses and prioritize his faith. He shares the model he followed at Express Oil Change in recognizing and rewarding his employees so they could give great service and why that is a key component of his ‘Win-Win-Win System.’ Ricky also shares more about his role at the National Christian Foundation and why he decided to accept the post of President of the Alabama affliate.

“If the customer has a great experience, and the employee is compensated, recognized, and rewarded for executing well, then ownership has to have a win.” - Ricky Brooks

“I’ve always been an entrepreneur.” - Ricky Brooks

“Our focus was on freeing up assets to give.” - Ricky Brooks

This Week on The Wow Factor:

• Ricky’s early experience of leadership as a young man
• Why he decided to go to Mississippi State University, and how he got the scholarship that supported him there
• The entrepreneurial spirit in Ricky and how it found an outlet when he opened a Sonic Drive-In
• The pathway to becoming the youngest franchisee and having the opportunity to open more stores
• Why Ricky decided to move on from Sonic and how becoming a Believer impacted that choice
• Why having a six-day-only work week helped Ricky recruit and retain better employees in Express Oil Change
• Some of the things Ricky did as a leader that helped propel significant business growth
• The importance of finding the right work/life balance
• Why Ricky was the type of entrepreneur who finds a successful model and executes it with excellence
• How Ricky’s ‘Win Win Win System’ works
• How being a member of the National Christian Foundation supported Ricky to be a generous giver

Ricky Brooks’s Words of Wisdom:

The great majority of your net worth is tied up in your business, and there are ways to unlock it that will allow you to give generously for Kingdom purposes.

Connect with Ricky Brooks:

• NFC Giving - Alabama

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Colonel Littleton (born December 15, 1943) is an American fashion designer and business proprietor, best known for his Col. Littleton brand of upscale leather goods, apparel, and specialty products − most handmade in his Lynnville, TN workshop by local craftsmen. Col. Littleton, The Great American Leather Company, was established in 1987 by Colonel.

Colonel Littleton joins me on the show this week to share his philosophy on always going above and beyond in business. He describes why they’re committed to providing an extraordinary customer experience and how everyone in the company plays their part in making that happen, from constantly learning and innovating to checking the quality of every single product they send out. Colonel Littleton also shares more about why he’s in the ‘wanting business’ and why it’s so important to him to be able to offer customers the absolute best they can buy.

“I never wanted to do anything but the best.” - Colonel Littleton

“We strive to do more than we get paid for.” - Colonel Littleton

“There ain't no future in being ordinary.” - Colonel Littleton

This Week on The Wow Factor:

• How Colonel Littleton’s fascination with fashion began with 17 pairs of antique cufflinks
• Where his interest in creating heirlooms began
• How the Colonel increased his business by selling personalized engraved pocket knives to prestigious stores
• When Colonel Littleton moved away from buying in their goods to making their own
• Where the name ‘Colonel’ came from, and why it stuck
• Why they only have one rule in the whole company, and what it is
• Colonel Littleton’s obsession with providing exemplary customer service
• The importance of good judgment and common sense
• How Colonel Littleton ensures that the customer always receives the perfect product and has an excellent experience

Colonel Littleton’s Words of Wisdom:

You have to help people help themselves and feel good by gaining self-worth. Stuff doesn't make you happier. It's how you conduct your life. It's how you treat other people. That’s what makes you happy.

Connect with Colonel Littleton:

• Col. Littleton Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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In this special episode of the WOW Factor, we’re joined by Drew Formsma. Drew is the Creative Director at I Like Giving. At 14, Drew co-authored "Every Generosity: Becoming a Generous Family in a Selfie World'' with Brad Formsma. Since then, Drew has traveled globally, teaching the 7 Ways of Living Generously, influencing diverse groups to embrace everyday generosity.

As the Creative Director at I Like Giving, Drew focuses on fostering generosity in businesses, families, and classrooms, by aligning his passion for encouraging positive change through generosity.

This episode of the Wow Factor Podcast delves into the profound impact of generosity in both personal and professional realms. With Drew Formsma's insightful stories and experiences, listeners are encouraged to embrace generosity not only as an act but as a fundamental part of their lives. The episode highlights the transformative power of giving and its ripple effect across communities and generations.

“The thread that you see throughout all of these stories is consistency and also reliant not on your own doing, but trusting God throughout the process” - Drew Formsma

“We created world class films. We had I Like Being 98. It's been viewed over 50 million times today. We had I Like Adoption, which has provided thousands of adoptions across the world have happened because of that video” - Drew

“You can't give what you don't have yourself. Let's face it, there's no way in the world you can be generous if your heart is in a posture of comparison” - Drew

This Week on The WOW Factor:

• Genesis of the Wow Factor Podcast: The journey began 220 episodes ago, fueled by a need for wisdom and generosity in the business world.
• Drew Formsma's Return: Discussing his experiences since his last appearance and the impact of the podcast.
• I Like Giving's Origin: How a bike story in 2010 sparked the movement of living generously.
• The Global Reach of the Wow Factor: Impacting listeners worldwide, including in the Philippines.
• Drew's Insights on Leadership and Trusting God: The importance of consistency and reliance on faith in business.
• Generosity and Society: How societal changes and challenges like the pandemic influenced their approach.
• The Role of Generosity in Personal Growth: Drew shares personal stories and insights on self-generosity and combating comparison.
• Generosity in the Digital Age: Addressing the challenges and opportunities for Gen Z in a technology-driven world.
• Generous Students Program: A discussion about instilling gratitude and positive peer pressure in education.
• Generous Kids Book Club: An initiative to instill values like compassion, empathy, and generosity in children.
• Future Plans for 2023 and 2024: Looking ahead to new initiatives and continuing to impact through generosity

Connect With Drew Formsma:

• LinkedIn
• Email

Connect With I Like Giving:

• Website
• Generous Kids Book Club

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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After a distinguished career at Food Materials Corporation, Joe Slawek saw an opportunity to develop a new kind of flavor company. He founded FONA International in 1987 on this desire to be both high-tech and high-touch. In 1999, Joe was inducted into the Entrepreneurship Hall of Fame in recognition of his established unique corporate culture and the dramatic year-over-year growth it was driving −five times the industry standard. In 2011, Joe was honored with the Ernst & Young Entrepreneur of The Year® award for Manufacturing in the Midwest. Joe is now the former CEO and Chairman of FONA’s Board of Directors and now leads focused efforts for the Slawek Family Business Office. Joe is also a published author of “Success: 10 Best Practices for Business and Life” and “Life's 4th Quarter”.

We’re delighted to have Joe on the podcast this week to discuss his career trajectory and where he got his entrepreneurial drive. He shares how FONA differentiated themselves from the bigger companies in their industry by providing great customer service and quick turnaround times. We also dig into the principles of culture and faithfulness in leadership and why he felt called to share his wisdom in his most recent book “Life's 4th Quarter”.

“There's something pure about giving to somebody that you're never going to meet.” - Joe Slawek

“Being generative means seeding for that next generation.” - Joe Slawek

“I think I properly invested God's money in the way that He would want me to.” - Joe Slawek

This Week on The Wow Factor:

• Joe discusses his work ethic and how it was instilled in him from a young age, starting with part-time jobs and continuing through college
• When Joe figured out the purpose of work and why he loved that feeling of autonomy and independence so much
• The trajectory-changing, turning point in Joe’s life when his mother passed away suddenly in her early forties
• Why Joe was attracted to sales as a career and how he managed to get his foot in the door before he even left college
• How to handle the situation gracefully when you’re dealing with professional envy
• Why Joe decided to leave his job and take an 80% pay cut to start his own company
• Some of the inspirational mentors Joe has had along his journey
• The importance of taking real steps to make a business idea happen rather than just talking about it
• Why they rebranded as FONA, and the company’s core values
• Joe shares more about the church service that led him to a deeper interest in the Bible and his faith
• How Joe came up with the idea of doubling the company’s growth every four years or the two-by-four principle

Joe Slawek’s Words of Wisdom:

Whoever sows generously will reap generously. Each of you should give what you've decided to give and in your heart to give, not reluctantly or under compulsion, for God loves a cheerful giver, and God can bless you abundantly so that in all things at all times, having all that you need, you will abound in every good work.

Connect with Joe Slawek:

• Joseph James Slawek on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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June Hunt, M.A., is an author, singer, speaker, and founder of Hope for the Heart, a worldwide biblical counseling ministry. Her life work has yielded landmark contributions in the field of Christian counseling. Hope for the Heart, which she founded in 1986, offers biblical hope and practical help – through biblical counsel, coaching, and context for contemporary concerns. Her 100 Keys for Living is the foundation for the ministry’s award‑winning radio program. It features real stories of people discovering real answers to some of life’s toughest challenges. [Hope In the Night is a live one-hour call-in counseling program that helps people untie their tangled problems.] June has also written numerous books, including “Bonding with Your Child through Boundaries”, “Caring for a Loved One with Cancer”, “How to Forgive…When You Don’t Feel Like It”, and “Counseling Through Your Bible Handbook.”

June joins us on the podcast to share her journey to Christianity, how she coped with a very unorthodox upbringing, and why that prompted her to seek a genuine relationship with Jesus Christ. She highlights the importance of educating parents and children on how to open the conversation around childhood sexual abuse and she gives people actionable tips on how to do that. June also discusses Hope for the Heart’s Keys for Living and the details of the seven things you should never say to yourself and how here personal story impacts how she shares that message.

“Christianity is not a religion. It's a relationship with God through Christ.” - June Hunt

“We help people help people.” - June Hunt

“Life is a series of changes, and life is a series of choices. You have no idea of what God is going to do.” - June Hunt

This Week on The Wow Factor:

• June’s unconventional early life and how the situation affected her growing up
• June’s experience of doing a USO tour to Vietnam and singing for Billy Graham crusades
• Her experiences as the College and Career Director in a large church and how that led her to start thinking about creating Hope for the Heart
• June’s journey into TV and radio and why she was adamant that she was there to help people negotiate the difficult moments in their lives
• How she supports parents to start a conversation around preventing sexual abuse and consent with their children
• More about Hope for the Heart’s Keys for Living and how they can help people overcome personal challenges
• June’s advice for young people facing feelings of hopelessness
• The one incident that helped shape and direct June’s attitude to giving
• Advice for leaders on where to seek guidance when you’re unsure in which direction to turn

June Hunt’s Words of Wisdom:

As a leader, you need to realize that life is a journey of becoming wiser and wiser, and we should allow ourselves to be exposed to truth because, as Jesus said, the truth sets us free.

Connect with June Hunt:

• Hope For The Heart Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Clare Degraaf is an author and a Christian speaker. He wrote the book "The 10 Second Rule: Following Jesus Made Simple," which focuses on Christian teachings and encourages readers to make quick, faith-based decisions in their daily lives. Clare is also involved in Christian ministry and speaking engagements. His talks and writings emphasize practical Christianity and living out one's faith in everyday situations.

I’m joined by Clare on The Wow Factor today to talk about his first entrepreneurial ventures and how an invention he patented turned his father’s business around. He describes how he felt when he was diagnosed with a potentially terminal illness as a young man and why it made him question his behavior as a ‘standard-issue Christian’. Clare also shares more about why he decided to write his book “The 10-Second Rule,” the intention behind it, and how the concepts in the book have helped him live more faithfully.

“For Christians, the need for certainty is often the enemy of obedience.” - Clare Degraaf

“I knew a lot about God. I just wasn't living for God.” - Clare Degraaf

“Leaders have to decide how much is enough.” - Clare Degraaf

This Week on The Wow Factor:

• Why Clare patented a tilt mechanism and how it became a huge seller
• The impact on Clare of running the family business at just 22 after his father died
• Clare’s serious diagnosis at the age of 31 with three young children and why it made him question his faith
• How he built a deeper relationship with Jesus by genuinely talking to Him and sharing his life
• What made Clare avoid embracing Christianity for so long
• Why Clare felt so depressed after selling his company despite making millions of dollars
• When and why Clare began to pour into the lives of other people
• The power of shared experiences and how they can change your perspective
• What Clare has learned about letting go of materialism through his mentoring
• More about Clare’s book “The 10-Second Rule”, why he wrote it, and the concepts it covers
• The importance of empathy as a leader and asking "why" to understand the perspective of the others on your team

Clare Degraaf’s Words of Wisdom:

Christian leaders ought to have the kind of competence and character that people will follow them, even if they don't have to.

Connect with Clare Degraaf:

• Clare DeGraaf's Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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John was the Founder and Chairman of the Board of SureTec, a top 20 surety company in the United States. He sold the company to Markel, but remained as CEO until the summer of 2020. John was on the board of the Surety & Fidelity Association of America (SFAA) and is the Past Chairman of the National Association of Independent Sureties (NAIS). After 40 years in the surety industry, John founded Adoption is an Option, a non-profit 501(c)3 organization which developed the I Am That Kid campaign and the Opt Institute focused on sharing the truth about adoption.

I’m so excited to have John on the show with me this week to share why he decided to move from the corporate world into the non-profit world and why he focuses on allowing women to learn directly from those who have first hand knowledge of adoption. John shares more about the work of Adoption is an Option and how the I Am That Kid campaign connects people through sharing personal stories. I was also touched by John’s beautiful words about the family he grew up in, the wonderful loving home he grew up in, and the positive impact they have had on his whole life.

“Placing a child at birth for adoption has just become forgotten in our society.” - John Knox Jr.

“When you've been in the business world, and you're going into the nonprofit world, you take a different approach.” - John Knox Jr.

“When you're working for a power greater than yourself, life works so much better.” - John Knox Jr.

This Week on The Wow Factor:

• How John’s entrepreneurial spirit showed itself from a young age
• When John realized that he had an unhealthy relationship with alcohol and what he did about it
• John’s decision to step down from SureTec and start Adoption is an Option
• How John’s adoption story impacted his decision to form a non-profit
• Why the relationship John had with his parents had such an enormous positive impact on him
• The moment that John knew he had to step forward and support women who chose adoption
• John’s relationship with his birth mother and siblings
• Why John has nothing but love and respect for the birth parents who gave him up for adoption
• How the I Am That Kid campaign came about
• The types of people who are sharing their adoption stories on the I Am That Kid website
• John’s involvement with the Free Wheelchair Mission

John Knox Jr.’s Words of Wisdom:

It's not all about you. When you're working for a power greater than yourself, life works so much better.

Connect with John Knox Jr.:

• John Knox on LinkedIn
• I Am That Kid Website
• Adoption is an Option Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Laura Gardner serves as President and Chief Operating Officer for Joni and Friends, an international Christian nonprofit that serves those living with disabilities. She is responsible for the organization's strategy and execution of its Mission, Vision, and Goals. Prior to joining Joni and Friends in 2011, she was CEO and Founder of The Protocol Institute. After studying at The American School of Protocol and The Emily Post Institute, she recognized a unique opportunity to combine etiquette and technology to deliver world-class etiquette lessons online. Laura also serves as Chair for the Christian Leadership Alliance Board of Directors and has been a Credentialed Christian Nonprofit Leader since 2014.

On The Wow Factor this week, I’m joined by Laura Gardner, who shares more about how she learned an appreciation of the power of generosity early in her life and how it can impact both the giver’s and the receiver’s lives. She shares what happened when Laura discovered that the Joni and Friends ministry was so close to her home and how she got connected to the organization. Laura also highlights some of the ways that Joni and Friends provide respite for families coping with disability, including their amazing family camp that not only offers a fun experience for children but allows parents the space to connect and rejuvenate their relationship.

“You have to be very intentional - simplify your life and enjoy that simplicity.” - Laura Gardner

“We are all about trying to do everything we can to keep the family unit together.” - Laura Gardner

“People who are generous have an outward-facing look on life.” - Laura Gardner

This Week on The Wow Factor:

• Laura’s wonderful upbringing first in the Philippines with her missionary parents, then in a small community in Florida
• Some of the moments when God showed up in Laura’s family’s life, and they were able to see God supply their need in His timing
• Why Laura pivoted from accounting to holding online etiquette classes first for small children, then for businesses
• Why widespread cellphone and social media use has impacted our manners
• How you can take the time to develop meaningful relationships
• What Laura loves most about her role at Joni and Friends and the person who led her to the opportunity
• Laura’s lessons from working with the generous people in her orbit
• What happens to people’s mindset when they find out that it’s so joyful to be generous with their time, talent, and treasures
• Some of the ways that Joni and Friends supports families caring for children with additional needs, including family retreats

Laura Gardner’s Words of Wisdom:

Wake up every morning running into the arms of Jesus. As leaders, our days have highs and lows, and you don't know how much you're going to need Jesus until it happens. Then lead just like Jesus led, lead with humility with God-given confidence, invest in others, seek out the marginalized, and live a life just like Jesus.

Connect with Laura Gardner:

• Laura Gardner on LinkedIn
• Joni and Friends Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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John Stonestreet serves as president of the Colson Center for Christian Worldview. He’s a sought-after author and speaker in areas of faith and culture, theology, worldview, education, and apologetics. John is the daily voice of Breakpoint, the nationally syndicated commentary on the culture, founded by the late Chuck Colson. He is also the voice of The Point, a daily one-minute feature on worldview, apologetics, and cultural issues.

This week on the show, I’m honored to be joined by John to dive into a thought-provoking discussion about the intersection of faith, popular culture, and the power of transforming lives. John shares how he initially crossed paths with the visionary founder of Prison Fellowship, Chuck Colson, whose faith inspired John’s work today at the Colson Center, applying Christian principles to every facet of life. We also examine the four relationships that shape our understanding of identity, the importance of teaching children to look outward, not inward, and the troubling correlation between the growing mental health crisis among young people and the influence of social media.

“Faith gives you a framework for understanding what's happening in the world.” - John Stonestreet

“Parenting never happens in a vacuum. It happens in a cultural moment.” - John Stonestreet

“A Christian worldview turns you outward and upward.” - John Stonestreet

This Week on The Wow Factor:

• How John initially connected with Prison Fellowship founder Chuck Colson, whose faith inspired him to see prisoners as valuable individuals
• John’s personal view of his faith as something that communicates the truth about our reality
• How Chuck's legacy led to bipartisan agreement on criminal justice reform as a way to address community breakdown and trust issues
• How the Colson Center continues Chuck’s work of applying Christian principles to all aspects of life, including government, culture, and personal transformation
• Why the Breakpoint podcasts are different from traditional Christian programming
• Why so many damaging ideas are rooted into culture right now
• The four relationships that impact our understanding of who we are
• The importance of teaching children to look outward, not inward, to find their purpose
• Why there is a direct correlation between the growing mental health crisis among young people and social media

John Stonestreet’s Words of Wisdom:

Hope is out there; the universe has hope because Jesus Christ is risen from the dead. So have hope, not only in what you say but in how you live. Tell your kids that they're made in the image of God, and then order your homes so that they're turned outward and upward instead of inward.

Connect with John Stonestreet:

• Breakpoint Podcasts
• John Stonestreet - Breakpoint
• Practical Guide to Culture: Helping the Next Generation Navigate Today’s World by John Stonestreet

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Lynn Friess is the wife of the late Foster Friess, a prominent American businessman and philanthropist. Together, the couple were instrumental in supporting numerous charitable initiatives, dedicating their resources and efforts to causes that resonate with their values. Lynn's commitment to philanthropy and her unwavering support for her husband's ventures have made her a respected figure in the world of charitable giving.

On the Wow Factor this week, we’re talking to Lynn Friess about how her relationship with her late husband, Foster, laid the foundation for philanthropy that would impact countless lives. We explore how the couple’s unwavering faith became the driving force behind their charitable giving. Lynn reminisces about the unforgettable 70th birthday bash they threw, where guests were left in awe by the couple's idea to commemorate the occasion. We also dive into Lynn's inspiration behind founding the Active Women Engaging (AWE) group, a platform that motivates individuals to raise their voices.

“Giving the money away filled us with joy.” - Lynn Friess

“It's a great feeling to be involved in organizations that really do make a difference” - Lynn Friess

“Don't be afraid - you can do things.” - Lynn Friess

This Week on The Wow Factor:

• How Lynn and her late husband Foster's meeting was a "divine appointment," and how their relationship began
• How Lynn and Foster got into the investment business
• Their commitment to their faith and how that led them to philanthropy
• The amazing party that Lynn and Foster hosted for their 70th birthday and the phenomenal gift that they gave all of their guests
• Why Foster went back to investing during the COVID-19 pandemic, and how it led to the couple giving away $87 million to charity
• The value of work as a learning experience and why we shouldn’t deprive our children and grandchildren of that experience
• The number of people who have shared their love and appreciation of Foster’s charitable giving and generous spirit with Lynn since his passing
• What led Lynn to start the Active Women Engaging (AWE) group, and what they do to inspire people to speak up
• Some of the practical things that Lynn and Foster did to help the next generation learn about how to how to steward resources

Lynn Friess’s Words of Wisdom:

Don't be afraid - whether you make a small contribution or a large one, everything makes a difference.

Connect with Lynn Friess:

• Foster’s Outriders on Instagram
• Foster’s Outriders on Facebook

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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In 1987, John O’Leary was a curious nine-year-old boy. Playing with fire and gasoline, John created a massive explosion in his home and was burned on 100% of his body. He was given a 1% chance to live.

This epic story of survival was first showcased in his parents’ book, Overwhelming Odds, in 2006. It was this book that first invited John to embrace his miraculous recovery and share it with the world. John inspires nearly 75,000 people at 100+ events each year. John’s first book, ON FIRE: The 7 Choices to Ignite a Radically Inspired Life, was an instant #1 National Bestseller; his Live Inspired Podcast is a top 20 for business on iTunes & Inc. Magazine. His online community is 200,000 strong. John considers his greatest success to be his marriage to his wife, Beth, their four children, and his relationships with friends and family.

I’m so honored to welcome John to the show to share his journey from near death to striving to multiply his talents and repay the generosity of others. He discusses his path to becoming a speaker and how saying yes to opportunities led to speaking in 50 states, dozens of countries, and at over 2,500 events. John also shares lessons from his own life to encourage leaders to be grounded and not worry too much about life's setbacks, as they will inevitably pass.

“Generosity is not only about money. It's about time and attention.” - John O’Leary

“Seeds are taking deeper root, the right next steps are happening, and God's Will be lived out.” - John O’Leary

“The cool thing about generosity is it's never one plus one is two, it's a multiple.” - John O’Leary

This Week on The Wow Factor:

• The shocking fire that burned 100% of 9-year-old John’s body and his long process of recovery
• John’s memory of lying in a hospital bed wrapped in bandages and hearing the voice of his hero Jack Buck and how his daily visits inspired John in his recovery
• How Jack, by speaking life and challenge over John, helped support his wider family
• How John managed to earn 60 signed baseballs and learn how to write again from his hospital bed
• The importance of being interruptible in life and making time for people who need us
• How John became a speaker, and he shares his experience of his first speaking engagement for an audience of three Girl Scouts
• John discusses the upcoming movie production for the film inspired by his story, with director Sean McNamara
• How John was able to finally help his parents in return when they suffered a second fire in their home

John O’Leary’s Words of Wisdom:

My reminder to you is that this too shall pass. Almost everything on this side of eternity, the good and the bad, will eventually pass.

Connect with John O’Leary:

• John’s Story

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Bob Jordan serves as President and Chief Executive Officer at Southwest Airlines. Bob is a 35-year Southwest veteran and began his career as a programmer in Information Technology. During his more than three decades at Southwest, the airline grew from a regional presence with around 7,000 people and 90 airplanes to a beloved national brand with more than 71,000 people and 126 million customers carried in 2022. Bob is a passionate advocate of "The Southwest Way," which refers to the company's core values and people-centric culture. Bob and his wife, Kelly, are members of the Texas A&M University Legacy Society and are active in charitable organizations, including Cross Timbers Community Church, Compassion International, SOS International, and the Metropolitan Opera. They have two grown children and two grandsons.

On the show this week, I’m thrilled to welcome Bob Jordan of Southwest Airlines to talk about the warrior spirit, servant’s heart, and fun-loving philosophy. We learn about Bob’s educational journey and how he met Herb Kelleher, co-founder of Southwest, while working at Hewlett Packard and took the leap to move to Southwest. Bob also highlights the impact of Southwest’s unique company culture, which is rooted in treating teammates like family. We also discuss the unique ways in how Southwest serves their customers and how this has had an impact on the success of the business.

“Southwest is a cause, and I joined this wonderful company to further the cause.” - Bob Jordan

“Do your values come to life in the hard decisions you make in the moment?” - Bob Jordan

“It comes down to ‘do the right thing’.” - Bob Jordan

This Week on The Wow Factor:

• More about Herb Kelleher’s vision to liberate the American flying public by making air travel accessible and affordable
• How perseverance and warrior spirit overcame regulatory obstacles and lawsuits to launch Southwest Airlines
• Why Southwest Airlines is such a caring, family-oriented company
• The value Southwest places on serving their customers and making them feel valued
• What kind of people they like to hire at Southwest, and how they make sure they recruit the right staff
• Why a commitment to doing the right thing is an absolute golden rule at Southwest
• How Southwest overcame the challenges of the COVID-19 pandemic
• Why they chose the heart as the emblem of Southwest during their brand refresh
• What they did to make things right when they had to seriously disrupt their schedule and why Bob is so proud of how the staff and leaders handled it

Bob Jordan’s Words of Wisdom:

Work hard and be yourself because it's hard to be a leader when you're trying to model somebody else you think you need to be. Leadership can be a challenge, so remember to take time for other things that are important to you. I'm a huge believer that you're a better leader if you're rounded.

Connect with Bob Jordan:

• Southwest Airlines Newsroom
• Bob Jordan on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Tim Patton is the CEO of Patton Holdings, a prominent company based in Ann Arbor. Recognizing the inefficiencies of the commercial airline sector, Tim, with his three-decade-long experience in commercial flight travel, founded Flagship Private Air, a subsidiary of Patton Holdings. This private airline, operating from the Ann Arbor Municipal Airport, is a testament to Patton Holdings' innovative approach to addressing market gaps.

On the Wow Factor this week, Tim Patton joins us to share the horrific accident he was in as a young man that shaped the onward trajectory of his life. He describes how the traumatic brain injury and shocking bereavement impacted him and drove him to pursue professional success. We also dive into how Tim got his first job when he decided that entrepreneurship was for him and why it was so important to him to create a culture of giving in his companies.

“If you stick to it, you'll find your way.” - Tim Patton

“When you start businesses, it takes three times as long as you think to be successful, and at least twice as much cash.” - Tim Patton

“This is the greatest country in the world - it’s the land of opportunity.” - Tim Patton

This Week on The Wow Factor:

• The traumatic accident that Tim suffered as a young man that still has an enormous impact on him today
• How Tim got an internship at Vicks that changed his upward trajectory and how it helped him to secure post-university work in the healthcare niche
• The wonderful moral lesson that he was taught by a mentor in his first role at American Medical Supply
• Why Tim decided to pursue his entrepreneurial dreams and how he took that very first step
• How Tim funded his company and some of the key financial lessons he learned from big challenges in the early days
• The benefits of giving young people plenty of responsibility and why that can help a company move forward
• Why it’s important to recognize when it’s time to make changes in the business
• Some of the setbacks Tim has experienced in business and what he learned from them
• How Tim’s company ensures they live generously and impact their community

Tim Patton’s Words of Wisdom:

We need to instill the enthusiasm and confidence that the USA is the greatest country in the world. It’s the land of opportunity; if you put in the hard work, you’ll reap the rewards.

Connect with Tim Patton:

• First Nation Group

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Garreth Wood is a Scottish philanthropist and advocate. He and his wife Nicola founded Kids Operating Room with the vision of ‘A world where every child has equal access to safe surgery.’ He believes that generosity requires tenacity; the ability to hang on when letting go appears most attractive. He is inspired by the tenacity of the surgical teams KidsOR supports worldwide. The grit, perseverance, and resilience they show every day, often in impossibly difficult working environments, is an inspiration to him.

David Cunningham is passionate about achieving Universal Health Coverage. This includes ensuring every child has access to high-quality healthcare when they need it – no matter where they were born. A strong advocate of the Sustainable Development Goals, David is a global leader in developing charitable programs for children’s health. He has provided leadership to healthcare projects in the UK and across the world, impacting the lives of millions of children. David is a highly regarded charity regulation expert. He is a Board member of the UK Fundraising Regulator and a member of the regulator’s Standards Committee, setting the rules for all fundraising in the UK.

Garreth and David join me on the show to discuss Kids OR’s mission and how they help hospitals in developing countries by providing the equipment and facilities they need to provide pediatric surgical services. Garreth and David share their individual journeys into generosity and how they came to work together at Kids OR. The pair also dig into the details of the artwork used in the operating rooms and explain why the bright, bold colors have such a positive impact on doctors, nurses, and, most importantly, their tiny patients.

“If you get the right people, it makes life very easy.” - Garreth Wood

“Our goal should be to support countries to get to a place where they don't need our aid.” - David Cunningham

“Our artwork is hugely beneficial in terms of the journey to the OR for children.” - Garreth Wood

This Week on The Wow Factor:

• Why Garreth moved from the restaurant and hospitality industry and became committed to helping children who need surgery in developing countries
• Some of Garreth’s entrepreneurial failures and how they taught him to move forward
• What David learned from going in at the bottom at a cancer non-profit in Scotland
• How Garreth and David met and why they decided to work together at Kids OR
• The personal circumstances that made saying yes to a philanthropic project in Uganda easy for Garreth
• Godwin, the first baby they operated on in Uganda, and the impact of that moment on the mission and Godwin’s family
• How they help countries in the developing world to create working operating rooms by being respectful of their grassroots needs
• Why the artwork on the walls of an operating room is so impactful for both the clinical teams and their patients
• Garreth’s perspective on generosity and the kind of people who are generous with their time or money
• The responsibilities of wealth transfer and how to foster generosity within that

David Cunningham’s Word of Wisdom:

Having empathy is vital in leadership — kindness is courageous.

Garreth Wood’s Words of Wisdom:

It's so vital for leaders to share the success with their team and recognize them regularly and publicly.

Connect with Garreth Wood and David Cunningham:

• Kids OR
• Garreth Wood on LinkedIn
• David Cunningham on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Marty Ozinga IV is the CEO of Ozinga, a fifth-generation family enterprise that provides concrete and related services. Ozinga was founded in 1928 in Evergreen Park, Illinois as a coal delivery business by Marty’s great-grandfather Martin Ozinga, Sr.

He is joined by his five brothers and one cousin in the fourth-generation of ownership. Marty earned a BA in economics and business from Westmont College and an MS in communications from Northwestern University. He has served on boards for numerous not-for-profit organizations. Marty and his wife Amy reside in Chicago with their six children. Recently named a Chicago Tribune Top Workplace, Ozinga has over 2,500 employees and operates in Illinois, Indiana, Wisconsin, and Michigan, Florida and a number of other parts of the country and the world.

We’re delighted to have Marty on the show with us to discuss the value of hard work and dig into the Ozinga’s purpose to positively impact individuals, their families, and the community, for generations. He shares with me how his leadership style has developed since becoming CEO of the company and the value of leaders who have a sense of humility about themselves, in addition to plenty of drive, and who employ their unique gifts in their own style. Marty also shares more about how creating a culture at Ozinga that makes people want to be a part of it.

“The culture of the organization is reflective of the values of the people leading it.” - Marty Ozinga

“If we create the kind of place where coworkers feel valued and cared about, they will treat our customers that way.” - Marty Ozinga

“You don't run away from it, you run into it.” - Marty Ozinga

This Week on The Wow Factor:

• Growing up in the Ozinga family and how his dad fulfilled his motto of “trusting young and giving responsibility”
• The challenges and highlights of coming into a big company as the third generation to steer the ship
• Marty’s leadership style and how grateful and humbled he felt to be selected as the CEO by his brothers and cousins
• The family culture baked into the Ozinga culture and how they maintain that feeling amongst their team
• The importance of being intentional about treating people with dignity and respect
• How they embrace the notion of making lasting daily impacts and why that gives them purpose
• Some of the most important developments in the business, particularly in the realm of safety
• Marty’s philosophy of taking responsibility when things don’t go to plan
• The importance of being empathetic and understanding in business

Marty Ozinga’s Words of Wisdom:

If you really want wisdom, you need to ask for it, and I try to do that regularly in my prayer time. Ask God for more wisdom with what he's entrusted to you at work and at home. He's generous, and he will answer that prayer.

Connect with Marty Ozinga:

• Marty Ozinga on LinkedIn
• Ozinga Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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In this episode we're joined by Mike Zafirovski, a man whose journey is as diverse as it is inspiring. Born in North Macedonia (in former Yugoslavia) and raised in a communist environment, Mike moved to the United States with his family, not knowing a word of English. From humble beginnings as factory workers, he climbed the corporate ladder to become a CEO of five General Electric businesses, where he spent 25 impactful years. He also served as President of Motorola and Nortel. Mike's story is a testament to the power of business mentorship, resilience, and the American dream.

Get ready for an episode that dives deep into the essence of leadership, the importance of culture in an organization, and the transformative power of mentorship. Mike shares his "Top Six" principles that have guided him throughout his career, from delighting customers to fostering a positive work environment. He also opens up about the challenges of running businesses and how values-based businesses can be society's greatest assets. This episode is a masterclass in leadership and personal development, offering invaluable insights for anyone looking to excel in their career.

This Week on The Wow Factor

• Mike's early life in North Macedonia (in former Yugoslavia) and the influence of communism on his worldview.
• His journey to the US and the challenges of adapting to a new culture.
• The role of mentorship in Mike's life, particularly during his early days in competitive swimming.
• His 25-year career at General Electric, including his experience working under Jack Welch.
• Mike's "Top Six" principles for leadership and organizational success.
• The importance of culture in a company and how it can make or break long-term success.
• Mike's views on values-based businesses as assets to society.
• The concept of "compete and win," and why it's crucial for personal and professional growth.
• The transient nature of success and the things that truly last.

"Mentorship is not just about guidance; it's about empowering the next generation to exceed their own expectations." - Mike Zafirovski

"When you're following a legend, you don't try to fill their shoes; you bring your own pair and walk your own path." - Mike Zafirovski

"Culture isn't just a buzzword; it's the DNA of an organization. Get it right, and everything else falls into place." - Mike Zafirovski

Mike Zafirovski’s Word of Wisdom:

Embrace change and be adaptable. Life is a journey of ups and downs, and the key to navigating it successfully is to be open to change.

Connect with Mike:

• The Zaf Group
• Mike Zafirovski on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Adam is a serial entrepreneur with a demonstrated history of launching and leading organizations that generate both financial returns and social impact results. He is the CEO of Showcraft GBC (General Benefit Corporation), a leading exhibit production company. Before his role at Showcraft, Adam served as Managing Partner at Third Path Capital, a search fund for social good created to buy and build the Twin Cities' next great impact company, which successfully acquired Showcraft in 2021; he led corporate strategy and innovation at Sunrise Banks, a for-profit impact company, where he architected the bank's expansion into providing bank and compliance services to financial technology start-ups; and, he served as the Founding CEO at Exodus Lending, the nation's leading nonprofit organization working with payday loan borrowers seeking to achieve long-term financial stability.

Adam is with me today, discussing where his entrepreneurial spirit came from and why he and his partner decided to buy Showcraft, an exhibit production company, in the midst of the COVID-19 pandemic. We discuss why he spent so long searching for the right company to buy and why the need to find a company where they could genuinely make a positive social impact drove the search. Adam also shares the process when they partner with a business that wants to be represented at trade shows and contacts Showcraft for their expertise, and dives into a few of the company’s future plans.

“I've always been interested in creating impact with my career and with my life.” - Adam Rao

“We create the environment so that you can come in and show up and sell what you're selling.” - Adam Rao

“Success can mean different things from monetary to impact.” - Adam Rao

This Week on The Wow Factor:

• What prompted Adam to find out whether there is a way to create organizations that are financially sustainable and self-generating because they're for-profit entities that are also creating social and environmental impacts
• How he pulled Showcraft out of a financial death spiral and why he was game to take such a big risk
• Why he took so much time to find the perfect opportunity in the Twin Cities with his business partner
• How Adam and his team built the Showcraft back up to where it is now
• Services Showcraft offers to streamline a company’s trade show experience
• How they navigate all the regulatory pieces involved in creating an exhibit at a convention center
• What makes potential partners stand out to Adam, including their environmental and social impacts
• Why Showcraft recently acquired a company called Display Arts, and how they plan to integrate it into their current offering

Adam Rao’s Words of Wisdom:

You should absolutely be afraid of failure, but if you're only afraid of failure without also being optimistic about success, you're probably too afraid of failure.

Connect with Adam Rao:

• Adam Rao on LinkedIn
• Showcraft website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Jason Richardson is the founder of Bad Birdie Golf, a brand known for its vibrant and unique golf apparel. The company aims to break the traditional mold of golf attire by offering bold designs that stand out on the course. Jason's vision for Bad Birdie was to create a brand that resonated with the younger generation of golfers, blending style and functionality.

This week on the WOW Factor, I’m talking with Jason, who spills the beans on his nerve-wracking experience taking Bad Birdie to Shark Tank and the strategic move he saved for the negotiation table. He describes the steps involved in designing and making their innovative golf shirts and how his team gets them from concept to finished article. Jason also talks about why at the heart of Bad Birdie is a commitment to a premium customer experience and shares the brand's secret sauce and exciting future plans.

“It was instilled very early in me that work is a good thing.” - Jason Richardson

“I don't like having any sort of professional ceiling over my head.” - Jason Richardson

“Putting something out there then adjusting is better than not putting anything out there at all.” - Jason Richardson

This Week on The Wow Factor:

• How Jason got interested in golf as a 12-year-old caddy
• More about Jason’s entrepreneurial father and grandfather and how they inspired him
• Jason’s experience of being the first employee in a start-up and what he learned from that experience
• Why going freelance gave him the idea to create some more bold golf shirts
• How Jason comes up with the inspiration for the patterns for his polos
• Why Jason decided to go on Shark Tank in the middle of a pandemic, the process, and why it was such a nerve-wracking experience
• The trick that Jason kept up his sleeve during Shark Tank negotiations
• How Jason came up with the name Bad Birdie and how they work through the print concepts
• Why a premium customer experience is crucial to what they do
• Bad Birdie’s plans for the future

Jason Richardson’s Word of Wisdom:

Always stay learning, and for those in a leadership position, just remember that it's a massive privilege to lead others.

Connect with Jason Richardson:

• Jason Richardson on LinkedIn
• Shark Tank Episode with Bad Birdie

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Scot Sellers is Chairman of Maui Land & Pineapple Co, which develops, manages, and sells real estate on Maui. Scot brings to the table extensive expertise of a 40-year career developing homes and communities across the country. Scot served as Chairman and CEO of Archstone, one of the world’s largest multi-family housing companies, overseeing housing development, acquisition, and operation in over 50 cities. Scot also served many years on the international board of Habitat for Humanity and has continued to support the organization to provide shelter to those in need worldwide, including on Maui. He currently serves as a director for several innovative real estate companies, including The Howard Hughes Corporation, Milhaus, and The Irvine Company, and on the National Board of ACE Scholarships.

My inspiring guest this week is Scot Sellers, we really did a deep dive into leadership in our conversation, and I’m sure you’ll find huge value in what he has to say. Scot shares how he determines the right direction to follow by unlocking the creativity in his mind using a prayer journal to help him work through difficult decisions. He discusses his early career and the moves that helped him develop and hone his leadership skills. Scot also shares more about why it’s so important to prioritize your relationships and how to plan your time so that you can pursue your passions right now instead of waiting for a moment that may never come.

“Stand up and do what is right, even in the face of criticism.” - Scot Sellers

“If you take what people say about you too seriously, it can really derail you.” - Scot Sellers

“Be willing to take a risk. And because by taking those risks, that's what makes you alive.”

- Scot Sellers

This Week on The Wow Factor:

• What Scot learned about hard work from growing up on a subsistence farm
• The high school bullying experience that inspired Scot to study and understand human behavior and relationships
• Why Scot changed his career path from medicine to business and subsequently found a job in real estate through sheer perseverance
• How Scot and his team grew Archstone from $100 million in assets to over 20 billion in assets in just 15 years
• Scot’s ten life lessons and why one of them is to stand up and do what is right, even in the face of criticism
• How the ‘as soon as mentality’ works and why if there's something that you really want to do, don't wait
• How to plan your time so you have more time to pursue your passions
• Figuring out how your actions line up with your priorities
• How Scot finds his direction by praying, reading scripture, and looking for the wisdom God gives us

Scot Sellers’s Word of Wisdom:

Be willing to take that risk that you're concerned about because that's what helps you grow and learn. I would also advise people to focus on their relationships because they are ultimately the most gratifying part of life. From a leadership perspective, make sure your teammates know that you care about them and that they are part of achieving something together. That's when you accomplish things way beyond your own individual ability.

Connect with Scot Sellers:

• Maui Land and Pineapple
• Regret Free Living by Scot Sellers

Resources:

• Chris Wright, Chairman and CEO at Liberty Energy, The Wow Factor Episode 175

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Dr. Wayne Hammond holds an adjunct status with Ambrose University and is an active presenter to leadership and practitioners in educational, organizational HR and mental health settings. Wayne’s work focuses on understanding the role of human flourishing and its implications for embracing a strengths-based approach to nurturing human potential and positive well-being as critical for supporting individuals and organizations to thrive. Wayne served in clinical supervisory capacities, worked in a comprehensive residential treatment center, and provided clinical services in an inpatient/outpatient forensic setting and an adolescent comorbidity program based in a hospital setting. He has also published several scientific articles and developed an innovative framework for evaluating and assessing resilience and potential for human flourishing.

This week on the show, I’m excited to be talking with Dr. Wayne Hammond; we dive into his professional journey and how he went from being functionally illiterate as an adult to gaining a Ph.D., thanks to a mentor's generous words and attitude. He talks about the power of gratitude, both on our physiological and psychological wellbeing, and how that feeds into the concept of flourishing. Wayne also discusses why we need to encourage soft skills, including independent thinking and perseverance, to create adaptable resilient children and how parents and teachers can help kids bounce back and build forward.

“Kids don't change their value system because somebody told them; they change their value system because they want to be like the people building into their lives” - Wayne Hammond

“If a child is not making mistakes, they're not learning.” - Wayne Hammond

“When we focus on building up a person’s strengths in ways that supports them to meet their needs – instead of mitigating or managing their weakness – we empower their capacity to thrive.” – Wayne Hammond

“Youth do not choose to mess up they lives – rather, they lack an understanding and ability to draw the strengths and skills required to create the success they desire.” – Wayne Hammond

This Week on The Wow Factor:

• How Wayne’s experience of generosity in the further education sector continues to inspire his work today
• Why he moved from theology into psychology and how it was a natural fit for his personality and his values
• Why Wayne believes that there's a rise in anxiety and depression among kids today and how parents and educators can help them through it
• Why parenting isn't about trying to guide or manage your child's journey. It's about facilitating experiences and allowing your child to take ownership of their story
• Knowledge doesn't translate to practice — but when children are in a safe and caring relationship with an adult, who gives them permission to step out of their comfort zone, they take knowledge and start putting it into practice
• Why we should celebrate effort, self-determination, and self-motivation rather than just grades
• How many of the concepts involved in positive psychology are the same for leadership in an organization
• How you can give your kids positive affirmations to turn feelings into behavior, behavior into habits and habits into a belief system of convictions
• What it means to ‘learn to your spark’ and how parents can recognize and nurture that spark in their children
• How we can best support teachers using the Generous Students Program to help kids build better relationships
• Why the peer culture concept is so powerful

Wayne Hammond’s Word of Wisdom:

If we're going to create new leaders and inspire people who will be the positive citizens in our society, we do it by building into their lives and empowering them to explore their innate greatness, embrace life’s challenges as opportunities to grow their potential and scaffold their ability to thrive. We need to put intentional thought into building our leaders and influencers.

Connect with Wayne Hammond:

• Wayne Hammond on LinkedIn
• Email: wayne@flourishinglife.com
• www.flourishinglife.com

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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James Epp is the President of Fraserway RV, a leading company in the recreational vehicle (RV) industry. His journey in the RV business began as a teenager when his father, Erdman, purchased a camper manufacturing business in 1969. This small venture, which started with just five seasonal employees, laid the foundation for what would become a lifelong commitment to the RV industry for James. Under James' leadership Fraserway RV has grown significantly, maintaining a strong focus on ethics and customer satisfaction, principles instilled by his father.

This week on the show, I’m talking with James about what he learned from working in the family business as a young man and the lessons he learned from his father that still form the core of the business. He shares the importance of living your values and describes how Fraserway RV demonstrates their generosity philosophy daily. James also gives a few examples of some of the huge hurdles that the company has had to overcome and how they have found opportunities in adversity.

“If we don't exemplify our values, they are not going to mean anything.” - James Epp

“Take one step at a time.” - James Epp

“With success comes responsibility.” - James Epp

This Week on The Wow Factor:

• What James learned about business and leadership in his teens from working with his dad
• What he learned about working as a team from his family
• How the family prayed over the business challenges in the early days
• The importance of living your values and showing your team why they are so important to you
• Some of the financial challenges James has come through, including recessions in the 1980s and 2000s
• Why they took the opportunity to separate and grow the business on two different streams, Adventurer and Fraserway RV, in the late 1980s. Today, Adventurer Manufacturing is based out of Yakima, WA and under his son, David’s, direction.
• How they make sure they build their motorhomes to give their customers the ultimate experience
• The shocking flood that resulted in the company losing 500 vehicles in just one day and how James’ team managed to pull together to move forward
• Some of the ways that Fraserway RV exemplifies its guiding principle of living generously including matching donations for child sponsorship and World Vision, giving in their local communities at Christmas, and supporting fire and recovery charities.

James Epp’s Word of Wisdom:

My word of wisdom is to take one step at a time; you have to have patience.

Connect with Fraserway RV:

• Fraserway RV

Social Media:

• https://www.facebook.com/FraserwayRV
• https://www.instagram.com/fraserwayrv/

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Mark Canlis, co-owner of Canlis Restaurant in Seattle, joined the family business in 2003 after graduating from Cornell University and serving as a Captain in the U.S. Air Force. His leadership skills, honed through diverse experiences, such as working with renowned restaurateur Danny Meyer, have been instrumental in navigating the restaurant through various challenges, including the recent global pandemic. Alongside his brother Brian, Mark is the fourth generation of Canlis restaurateurs.

On The Wow Factor, I have Mark Canlis sharing the origins of Canlis, the two distinct types of people who eat there, and expanding on he curates an amazing team that enhances the diner experience. He provides invaluable advice for the next generation that might be considering joining a family business and emphasizes the importance of giving children the freedom to explore paths outside the family tradition. Mark also shares how Canlis navigated the challenges of the COVID-19 pandemic with humor and resilience, bringing much-needed laughter to the Seattle community.

“There are few industries in the world that'll teach you as much about people as the hospitality industry.” - Mark Canlis

“Experience outside of the family company is golden.” - Mark Canlis

“If you're going to start a relationship, any relationship, you need to start out on the right foot.” - Mark Canlis

This Week on The Wow Factor:

• Mark’s advice for the next generation about potentially joining the family business
• The importance of giving your children the freedom to move away from the family business
• Why fine dining is for setting aside and hallmarking certain moments in life
• How their wine list has been curated over the generations to enhance diners’ experiences
• Qualities they look for when Canlis is hiring, including an applicant’s character and the things that they crave deeply
• How to build a positive, long-term relationship with your team
• The importance of creating an amazing long-term company culture
• Mark shares his perspective on the “character versus skill” conundrum
• Why Canlis’ mission is to inspire people “to turn toward one another”
• How Mark’s team deals with conflict in the restaurant with love and tact

Mark Canlis’ Word of Wisdom:

There is so much opportunity for anyone in leadership today to be a person who is bringing hope and light into this world.

Connect with Mark Canlis:

• Canlis Restaurant

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Dr. John Rooney is the President of Rooney and Associates, Inc. John provides strategic guidance and innovative solutions to numerous organizations. John's expertise in strategic planning, business development, and organizational management has earned him a reputation as a trusted advisor in the business community. John is also actively involved in philanthropic efforts and remains dedicated to helping organizations thrive in an ever-changing global marketplace.

This week on The Wow Factor, I’m joined by Dr. John Rooney, who shares his insights from his book, "Geography of American Sport," which explores the development of various sports, including wrestling, volleyball, and women's sports, emphasizing the impact of coach movements and the role of geography in shaping sporting culture. He talks about the creation of Patriot Golf Days, an event that raises funds for Folds of Honor scholarships, and how the organization has gained corporate partnerships to better support military families and first responders. John also shares more about the origins of Folds of Honor, which supports fallen or disabled service members and first responders by providing education opportunities for their children.

“Every sport has an origin.” - John Rooney

“You’ve got to look out there and figure out what you want to do and how to get there.” - John Rooney

“Go before you're ready.” - John Rooney

This Week on The Wow Factor:

• John discusses the regional origins and growth of different sports, emphasizing how geography plays a role in their development
• The inspiration behind Folds of Honor, which provides educational opportunities for the families of fallen servicemen and first responders
• Why it’s so important to figure out what you want from life and take steps to achieve those goals
• The importance of being a learner and being open to new possibilities
• The need for leaders to let go and allow the next generation to take things to a new level
• How coming together and supporting one another can create a sense of belonging and make a positive impact, whatever the niche
• The intersection of sports and geography and how geography influences the development and popularity of various sports
• The significance of stepping outside your comfort zone to achieve success
• How organizations like Folds of Honor and Patriot Golf Days make an impact in supporting the families of fallen or disabled service members and first responders

John Rooney’s Word of Wisdom:

Go before you're ready. Take risks.

Connect with John Rooney:

• Dr. John Rooney on LinkedIn
• A Geography of American Sport: From Cabin Creek to Anaheim by John Rooney
• The Recruiting Game: Toward a New System of Intercollegiate Sport (Second Edition) by John Rooney
• Atlas of American Sport by John Rooney
• Folds of Honor
• American Dunes Golf Course

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Jim Schneider is a deeply spiritual individual who founded Eyes of Faith in 2008 with a divine vision to fill a gap in the optical industry for faith-based brands. His company, which connects eye doctors and patients to a global mission of serving those in need of optical and spiritual help, has since provided eye care and hope to thousands by supporting optical and evangelical mission organizations. Jim and his wife Amy see Eyes of Faith as a conduit for God's love and encouragement, spreading hope and making a difference in people's lives daily through eyewear.

On the podcast this week, I’m talking with Jim Schneider about what took him from insurance to eyewear and the process he and Amy followed to make their vision for a faith-led brand a reality. He shares more about how they design and name their eyewear lines and why it’s so important to them to start in the scriptures to find inspiration. We also discuss how they give in a meaningful way via their links with the Point Hope Vision Clinic in Ghana and their clinic in Sharon, Pennsylvania.

“We're still the world's largest and the world's smallest faith-based eyewear company.”

- Jim Schneider

“It's always good to be giving back in a meaningful way.” - Jim Schneider

“There's prayer support right there inside that optical.” - Jim Schneider

This Week on The Wow Factor:

• How Jim’s passion for eyewear came from prayer and what he and his wife Amy did to make their dream happen
• Eyes of Faith’s goals for growth over the next few years
• Their current distribution model of using independent optical practices across the country and how they’d like to expand their network
• More about their key purpose of giving back in a meaningful way via Point Hope Vision Clinic in Ghana
• Why they put a scripture quote on the inside of the temple, and how it creates an emotional connection with wearers
• Why the Eyes of Faith motto is wear and share and what that means in practice
• How people can spread the news about Eyes of Faith
• The moment that Jim saw the businesses’ life flash before his eyes and how the brand got past that
• Details of Eyes of Faith’s current product range, including bluelight glasses for people who use screens a lot and their range of sunglasses

Jim Schneider’s Word of Wisdom:

Sometimes the greatest risk is not taking the risk. What I mean by that is I think a lot of companies, when they're looking to either launch a new product, a new division, or a new company, they look at the financial ROI, but at Eyes of Faith, we try to look at what's the return on relationship.

Connect with Jim Schneider:

• Eyes of Faith Website
• Zivah Website
• Eyes of Faith on Facebook
• Eyes of Faith on Instagram
• Jim Schneider on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Welcome to part two of our episode with PragerU CEO, Marissa Streit. With a background in military intelligence and degrees in Business, Economics, Education, and Non-Profit Management, Marissa Streit has vast experience as an educator, school administrator, and director of a philanthropic institute. Since the launch of PragerU in 2011, Marissa has lead the organization to become one of the most respected online educational resources in the USA.

This week on The WOW Factor, we continue our conversation with Marissa. She shares how PragerU leverages technology to allow them to reach the customer directly and cut out the disconnect between parents and educational institutions. Marissa also dives into why PragerU decided to produce the UnWoke Inc. documentary to demonstrate how people can make a cultural impact by providing woke alternatives in academia, culture, and business. Check out Marissa’s new show, Real Talk with Marissa Streit.

“Our education system is eroding America. It's working against us.” - Marissa Streit

“God gives every single one of us different buckets of skills.” - Marissa Streit

“We nourish America's brain.” - Marissa Streit

**This Week on The Wow Factor:**

* Why Marissa’s family moved from Los Angeles to Israel and the impact of her military service on her leadership skills

• Why she identified so strongly as an American when she was living abroad

• When her leadership skills first began to emerge

  • Why Marissa went into teaching and how she fell in love with working with children
  • The key problems in America’s education system today
  • When Marissa became involved with PragerU and why she believes that her connection with Dennis Prager came about through divine intervention
  • How people can access the resources available at PragerU

  • What Marissa looks for when she’s recruiting new team members

  • How PragerU leverages social media for their marketing, and why they prefer to continue the relationship on their own channels

  • How and why Marissa encourages people to find mentors

Marissa Streit’s Word of Wisdom:

Be willing to do what others are not willing to do because therein lies opportunity. Where is the gap in the market where you can show up and do something totally different that could change the world?

Connect with Marissa Streit:

• PragerU

  • Unwoke Inc.
  • Marissa Streit on LinkedIn
  • Marissa Streit on Instagram
  • Real Talk with Marissa Streit

Connect with The WOW Factor:

 * The WOW Factor Website

• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn

• Brad Formsma on Instagram

  • Brad Formsma on Facebook
  • Brad Formsma on Twitter

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With a background in military intelligence and degrees in Business, Economics, Education, and Non-Profit Management, Marissa Streit has vast experience as an educator, school administrator, and director of a philanthropic institute. Since joining PragerU in 2011, Marissa has helped lead the organization to become one of the most respected online educational resources in the USA.

This week on The WOW Factor, we welcome Marissa to the show to discuss the duality of being an entrepreneur and an educator. She shares how Prager U leverages technology to allow them to reach the customer directly and cut out the disconnect between parents and educational institutions. Marissa also dives into why Prager U decided to produce the Unwoke Inc. documentary to demonstrate how people can make a cultural impact by providing woke alternatives in academia, culture, and business.

“Our education system is eroding America. It's working against us.” - Marissa Streit

“God gives every single one of us different buckets of skills.” - Marissa Streit

“We nourish America's brain.” - Marissa Streit

This Week on The Wow Factor:

• Why Marissa’s family moved from Los Angeles to Israel and the impact of her military service on her leadership skills
• Why she identified so strongly as an American when she was living abroad
• When her leadership skills first began to emerge
• Why Marissa went into teaching and how she fell in love with working with children
• The key problems in America’s education system today
• When Marissa became involved with Prager U and why she believes that her connection with Dennis Prager came about through divine intervention
• How people can access the resources available at Prager U
• What Marissa looks for when she’s recruiting new team members
• How Prager U leverages social media for their marketing, and why they prefer to continue the relationship on their own channels
• How and why Marissa encourages people to find mentors

Marissa Streit’s Word of Wisdom:

Be willing to do what others are not willing to do because therein lies opportunity. Where is the gap in the market where you can show up and do something totally different that could change the world?

Connect with Marissa Streit:

• Prager U
• Unwoke Inc.

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Franklin Graham has devoted his life to meeting the needs of people around the world and proclaiming the Gospel of Jesus Christ. The eldest son of Billy and Ruth Bell Graham, he serves as President and CEO of Samaritan's Purse and the Billy Graham Evangelistic Association. Under his leadership, Samaritan's Purse has met the needs of poor, sick, and suffering people in more than 170 countries. As an evangelist for the Billy Graham Evangelistic Association, he has led crusades around the world.

Join us on The Wow Factor podcast this week as we dive into Franklin Graham’s leadership journey, with Samaritan's Purse. He shares a little more about the incredible work the organization does, and how they ensure they’re always ready to help those in need. Franklin also shares how his father's advice has helped him over the years, the importance of being a conduit for the Lord’s work, and his vision for the next ten years.

“God uses people.” - Frankin Graham

“In leadership, you have to make decisions.” - Frankin Graham

“God's people want to serve, they want to be involved, and at Samaritan's Purse, we provide a conduit for them to be able to do so..” - Frankin Graham

This Week on The Wow Factor:

• How Franklin came to take a leadership role at Samaritan’s Purse and the incredible team that God has helped him build
• What Frankin believes is the problem in creating the next generation of leaders
• Franklin’s father, Billy Graham’s advice when Franklin first joined the Board of Directors at Samaritan’s Purse
• Some of the ways that Samaritan's Purse helps people in need at home in the U.S and abroad How they are supporting people in Ukraine with their food and water distribution
• Giving generously doesn't just involve money; it also includes the time given to serve in Jesus' name at Samaritan's Purse
• Franklin’s prayer for the children growing up in America today
• What the next ten years look like for Franklin Graham and Samaritan’s Purse

Franklin Graham’s Word of Wisdom:

Pray and spend time with Jesus in the Scripture.

Connect with Franklin Graham:

• Samaritan's Purse

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Jay Bennett is a dedicated family man with over 51 years of marriage to his wife, Sally. He has successfully balanced a 40-year career in law and business transactions, both locally in the Twin Cities and internationally. Simultaneously, Jay has been actively involved in Christian ministries for 35 years. In 2000, he founded the National Christian Foundation Twin Cities, merging his passion for Christian service and his desire to see impactful ministries flourish. Jay's commitment extends to serving on various for-profit and non-profit boards, including his current role as Chairman of the National Christian Foundation.

I’m so excited to have Jay Bennett, entrepreneur, lawyer, and philanthropist join us on this episode of The Wow Factor. Jay shares his journey of establishing his own law practice and evolving focus areas throughout his career. We explore the transformative power of generosity and how, when you trust in the Lord your path will be revealed. Jay also discusses some of his personal challenges, including a disorder that temporarily affected his voice and led to a deeper connection with God and family.

“Generosity is a portal to intimacy with the Lord.” - Jay Bennett

“ The willingness of a person to let the mystery do its work, and not to try to dot every I and cross every T, creates space for the spirit to move, and allows the Lord to guide our path..” - Jay Bennett

“Our life can be the place where the King of Kings takes up residence and leads you into an abundant life for the benefit of others.” - Jay Bennett

This Week on The Wow Factor:

• How Jay’s entrepreneurial spirit led him to set up his own law practice
• His areas of focus as a lawyer and how they evolved over his career
• The story of how Jay met a significant mentor in his life and how it led to them setting up a private foundation together
• Jay’s experience working with Bob Bulford as the Halftime Board Chair
• How to figure out if you’re a fisherman or a shepherd and why it’s important
• What Jay has learned Mamman to be, and how that learning led to a moment that lasted six years
• The disorder that made Jay lose his voice and how that triggered a renewed intimacy with the Lord and his family
• Jay’s belief that generosity is a portal to a better relationship with God
• Jay’s role at the National Christian Foundation

Jay Bennett’s Word of Wisdom:

Think about the fact that the Kingdom is at hand. You can choose to live a Kingdom life. Your life can be the domicile of a place where the King of Kings takes up residence and leads you into an abundant life for the benefit of others.

Connect with Jay Bennett:

• National Christian Foundation (Twin Cities)

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Mark Johnson is a software development expert, co-founder of Michigan Software Labs, and a trusted partner for Fortune® 500 and high-growth companies. With a mission to deliver top-notch software solutions, Mark's influential presence on the Forbes Technology Council and Fast Company Executive Board has established him as a prominent figure in the industry. Recognized as one of West Michigan's most powerful business leaders and honored as part of the esteemed "40 under 40" list, Mark is driven by his passion to improve lives through technology, whether it's through scalable business software or inspiring leadership videos.

This week on the show, I’m thrilled to welcome Mark Johnson. We delve into Mark's background, including the invaluable lessons he learned about entrepreneurship and the importance of a strong work ethic from his father and grandfather. Mark shares some of the secrets behind Michigan Software Labs' exceptional company culture and their unique approach to recruiting the right team members. We also dive into Mark’s philosophy of generously sharing valuable wisdom and insights with others to help them progress on their personal or professional journey.

“It's so important to have a coach and have somebody that's really speaking in your life and giving you wisdom.” - Mark Johnson

“In a partnership, if you're both eager to serve each other, there's going to be a good result.” - Mark Johnson

“If we can put our focus on really helping enable each other as well as our clients, we're going to be successful.” - Mark Johnson

This Week on The Wow Factor:

• Mark’s background and what he learned about work early on from his father
• Some of the mentors that Mark has had throughout his life and how they have influenced him
• How he got started building apps because of a request from his wife
• Why he and his partner decided to give their first app project away for free
• The Michigan Software Labs company culture and how they recruit team members who are a great fit
• Why they assign each team member an external coach who helps them achieve their goals
• How Mark and his co-founder Josh manage their partnership with empathy and understanding, and listening
• The impact of AI on organizations in the future — how we use it, its benefits and drawbacks
• The process of working with Michigan Software Labs to create an app
• Some of Mark’s favorite apps that his team has built
• Some of the regular habits the company has to show their appreciation for their coworkers

Mark Johnson’s Word of Wisdom:

I want to encourage leaders to think about how they can use communities like LinkedIn and what value and wisdom they might get from other leaders.

Connect with Mark Johnson:

• Mark Johnson on LinkedIn
• Michigan Software Labs

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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John Clancy is the CEO of Planet Fitness Midwest LLC, a fitness franchise focused on providing affordable and judgment-free workout spaces. With a passion for health and wellness, John has led the company to remarkable growth by expanding its footprint and creating a welcoming environment. Under his leadership, Planet Fitness Midwest has become a beacon of inclusivity, offering fitness opportunities for people of all backgrounds and abilities. John's commitment extends beyond his role, as he actively engages in philanthropic initiatives and works to make fitness accessible to the community. Through his vision and dedication, John continues to shape the fitness landscape in the Midwest.

On this episode of The Wow Factor podcast, we have the extraordinary John Clancy as our guest. From starting with little and struggling to find low-paying jobs, John shares his remarkable journey of becoming a Broker at Stratton Oakmont and attaining millionaire status in just three years. He opens up about his involvement in one of Wall Street's biggest frauds, the aftermath of its exposure, and the personal challenges he faced. From being a federal target to enduring a difficult jail experience, John's story takes an unexpected turn when he experiences a profound moment of redemption. Learn why he remains dedicated to being a Christian foot soldier and the transformative power of second chances.

“God had given me this talent for sales.” - John Clancy

“As God got me more and more exposed to the real world. And I started feeling that emptiness that lack of peace inside was getting bigger and bigger.” - John Clancy

“As a Christian businessman, you’ve got to be radically obedient to the Holy Spirit, and a lot of that is radical obedience to generosity.” - John Clancy

This Week on The Wow Factor:

• How John went from being broke and trying to get low-paying jobs to finding a role as a Broker at Stratton Oakmont
• How he became a millionaire in three years
• How John found his inner peace in the middle of professional turmoil
• The experience of being involved in one of the biggest frauds in Wall Street history
• What happened when the fraud was uncovered, and stock prices tumbled
• The first person John called when he found himself on the front page of the Wall Street Journal
• How John felt when he realized he was a federal target and how he made a deal
• What happened when the state then indicted John, and why he didn’t take the ‘no jail’ deal
• Why he illegally fled to the Bahamas, and the horrific experience in jail he suffered on his return
• The moment the Holy Spirit came to him when he was suffering the weight of sin
• What John decided to do when he was acquitted
• Why John still loves being involved with Planet Business

John Clancy’s Word of Wisdom:

If you're a Christian, and you own a business, or you want to own a business, or you want to build a business, it is absolutely imperative that you follow the leanings of the Holy Spirit. God answers prayer, but as a Christian businessman, you’ve got to be radically obedient to the Holy Spirit, and a lot of that is radical obedience to generosity.

Connect with John Clancy:

• John Clancy on LinkedIn
• Planet Fitness Midwest

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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In this episode of the Wow Factor, we have a special guest, Tom Smith, the former CEO of Food Lion. This episode is a tribute to Tom, who passed away recently. It’s taken from a private recording that we did for Tom and his family back in April, 2023.

Tom shares his journey from growing up in a rural setting to becoming the CEO of Food Lion. He talks about the importance of setting goals, working hard, and saving money. He also discusses his leadership style, the importance of listening, and his belief in doing for others.

"Look at everything as an opportunity to learn. Everything has something else you can learn." - Tom Smith

"I believe very much in working with the employees, getting their thoughts, their ideas before any decision was made." - Tom Smith

"I always felt that the results were a result of us rather than me." - Tom Smith

This Week On The Wow Factor:

• Tom's early life and the importance of setting goals and working hard.
• His journey from bagging groceries at Food Town (later renamed Food Lion) to becoming the CEO.
• The growth of Food Lion from 200 stores to 1200 stores under his leadership.
• Tom's leadership style and the importance of listening and making decisions together with employees.
• His belief in doing for others, inspired by the teachings of Jesus.
• Tom's generous acts, including donating to various projects that positively impact people.
• His advice on dealing with challenges and the importance of communication.

Tom Smiths Word of Wisdom:

Determine what you want to do and who you want to be. Then, reverse engineer those goals and figure out how to get to where you want to go. It starts by accomplishing one thing at a time.

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Rob Pace is the Founder and CEO of HundredX, a revolutionary customer feedback analytics platform.

HundredX believes that legacy surveys are broken and that social media amplifies the “loud” versus the “crowd”. So to source honest data from real customers, HundredX partners with over 1,000 non-profits who receive funding from HundredX when their supporters provide the feedback business leaders need to hear. This creates a unique “data for good” business model that has resulted in HundredX being recognized as one of the top mission based corporations in the U.S.

With a keen understanding of the importance of customer satisfaction, Rob has spearheaded the development of an innovative technology that enables organizations to harness and analyze valuable customer insights in real time. His visionary leadership and unwavering commitment to improving the customer experience have made HundredX a trusted partner for companies across various industries. With a background in technology and a passion for delivering exceptional results, Rob continues to shape the future of customer feedback management, empowering businesses to make data-driven decisions and achieve unparalleled customer success.

Welcome to this week's episode of the Wow Factor leadership podcast, where we dive into the fascinating journey of Rob Pace, Founder, and CEO of HundredX. We discover how Rob recognized the need to help businesses measure reliable and meaningful consumer data. He shares with us how understanding this data helps growing organizations to better serve their customers and how listening can drive strategic pivots. We'll also learn about the philanthropic arm of HundredX, called HundredX Causes and the generous corporate feedback loop that supports charitable impact. We'll also hear Rob’s thoughts on the importance of integrating social impact and purpose into business practices.

“The business problem we're solving is how do you help leaders listen? How do you help them understand where their industry is heading.” - Rob Pace

“Consumers are brilliant in terms of helping leaders figure out how to steward their organization.”

- Rob Pace

“The whole idea of a listening organization is a game changer.” - Rob Pace

This Week on The Wow Factor:

• Rob’s upbringing, his five life goals as an eighth grader, and how he’s achieving them
• The experience of doing an MBA at Harvard and how he got into the program
• What Rob learned from working on Wall St at Goldmann Sachs and where his career subsequently took him
• What led Rob to create HundredX
• Why listening can be transformational for business leaders
• How the company navigates giving generously to charities via corporate feedback
• Why data is so essential for leaders who genuinely want to serve their customer
• Why HundredX is the modern equivalent of a school bake sale
• How the listening piece can help businesses pivot and strategize
• Why the change in the rate of business has never been greater

Rob Pace’s Word of Wisdom:

Leaders need to integrate their social impact and purpose with their business instead of merely checking a box. It's tough to gain the trust of your customers if you don't practice what you preach even when no one is watching. g

Connect with Rob Pace:

• Rob Pace on LinkedIn
• HundredX Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Rob Hoskins is a highly respected global development leader known for his work with NPO/NGO leaders and his ability to develop sustainable transformation initiatives. He has served major institutions and corporations, helped rehab and revitalize their missions, and scaled growth through successful leadership transitions. Rob has been President of OneHope, Inc. since 2004, which has helped reach over 2 billion children with messages of hope. He has served in various leadership roles in numerous networks and is presently the Senior Advisor to the World Evangelical Alliance. Rob holds degrees in Cultural Anthropology, Theology, and Divinity. Rob and his wife Kim reside in Pompano Beach, Florida, and together they have two daughters and three grandchildren.

In this episode, we sit down with Rob Hoskins, the CEO and President of OneHope, a global ministry that reaches millions of children and youth with the message of the Gospel. Rob discusses the importance of creating a positive organizational transition, explores some of the questions that helped him find his purpose as a leader, and delves into why we should lean into the spiritual when creating our life’s vision. Rob also emphasizes the critical importance of being open, honest, and authentic and how this impacts your relationships and leadership style.

“Misionality is in my bloodstream and in my DNA.” - Rob Hoskins

“Living a missional life is much more fulfilling than trying to be self-fulfilled.” - Rob Hoskins

“Good leadership is about having confidence and being self-aware.” - Rob Hoskins

This Week on The Wow Factor:

• Robs upbringing as the child of committed missionaries
• What missionality is, and the importance of having a lifelong mission that drives you
• Rob’s relationship with his father and why he remains so inspired by him and the way his parents live their lives
• The importance of creating a positive transition in an organization
• How OneHope moved from a Christian publishing house to a user-driven organization
• Why sometimes you have to create the market as an entrepreneur
• Why Rob believes that so many leaders shy away from change
• Some of the components that help you find your purpose as a leader
• The comparison between what younger leaders and older leaders are seeking in their lives
• Why it’s so critical to be open, honest, and authentic with your children

Rob Hoskins’ Word of Wisdom:

I go back to scripture for this, to the verse that says, we look not at the things which are seen, but the things which are unseen, because the things which are seen are temporal, the things which are unseen are eternal.

Connect with Rob Hoskins:

• Rob Hoskins' Website
• OneHope Website
• Rob Hoskins on Facebook
• Rob Hoskins on Instagram
• Rob Hoskins on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Tom recently retired from a 37-year career in banking. For the last twenty years, he ran Leveraged Finance business at Citi (2010-2021), HSBC (2008-2010), and Deutsche Bank (1987-2007). He has held a leadership role in the Manhattan chapter of NCS since its inception in 2008 and has served on the Board of Directors of NCS since 2012, including as Chairman from 2017-2019. He is currently the Founder and President of the advisory firm Narrow Gate Partners. In addition, Tom serves as President and is a founding member of Faith in Financial Services in New York. Tom received his BS degree in Finance from Indiana University and his MBA from the University of Chicago. He and his wife, Kim, reside in Naples, Florida, and they have three adult children Jenna, Tara, and Jonathon.

On this episode of The Wow Factor, we are joined by Tom, who shares his insights and wisdom on the importance of building deeper professional relationships. He discusses his book, The Narrow Gate: Fatherly Advice for Navigating the Pathway to Your Best Life, based on his life’s journey and the lessons he learned along the way. Tom also shares more about his long career in finance and talks about how leaders can become more effective by listening to their employees and supporting them through difficult times.

“Chaos provides the opportunity for learning and growth.” - Tom Cole

“When you get to the end of your life, the most important thing in your life is going to be the relationships that you've had and how you've impacted other people.” - Tom Cole

“Your best life will not be by taking the easiest path... it's most fulfilling when you do the hard things to get to the best result..” - Tom Cole

This Week on The Wow Factor:

• Tom’s early life and when he began to focus his talents on finance and business
• Some of the ups and downs in Tom’s personal life and how that impacted him as a leader
• Tom shares why scripture and God's word steer his life
• Why it was so important to Tom to build genuine relationships in his professional life
• How Tom and his wife look at giving and how they moved from reactionary giving to building an intentional roadmap for their generosity
• Tom’s heart attacks and why they were the catalyst for writing his book as a way to share some of his life lessons
• What fulfillment means to Tom and why it’s essential to take a moment to take a deep breath and really define your purpose
• Why Tom became involved in New Canaan and how the organization serves men today
• Why being a good listener is the hallmark of a good leader
• Why building a community is the key to intentional decision-making

Tom Cole:

You need to understand your values, have a true north, and know in which direction you’re headed. So many people make decisions motivated by desire and emotion rather than knowledge, fact, and truth because they’re isolated rather than part of an engaged community.

Connect with Tom Cole:

• The Narrow Gate: Fatherly Advice for Navigating the Pathway to Your Best Life
• Tom Cole at the New Canaan Society

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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At Kellogg Garden Products, the values of humility and integrity are deeply ingrained in the company culture. H. Clay “Hap” Kellogg, the third-generation president and CEO, upholds the core values introduced by his grandfather and father before him, even as the family-run business has grown over the years. Meanwhile, Co-Owner and Chairman of the Board, Kathy Kellogg Johnson, is equally passionate about sustainable business practices and the health of our planet and its people. She focuses on ensuring that Kellogg Garden Products' operations contribute to the future well-being of its employees, customers, and the environment. Together, Hap and Kathy lead the charge in maintaining a company culture committed to positively impacting the world.

Our very special guests this week are Hap Kellogg and Kathy Kellogg Johnson, Co-owners of Kellogg Garden Products. We’re delving into the history of the business, how it started and continued to grow and expand, and how it grew and expanded under Hap and Kathy’s stewardship. You'll hear how they use the business as a platform for ministry, and we explore their relationship with God and how it’s a big part of their Kellogg journey. We'll also discuss the importance of humility, generosity, and the one thing they do at the beginning of each business meeting to set the right tone for cooperation and productivity.

“The wonderful thing is God created this earth, with the ability to heal itself.” - Kathy Kellogg Johnson

“We focus on two words, humility, and integrity.” - H. Clay “Hap” Kellogg IV

“We're humble and teachable, and able to move forward.” - H. Clay “Hap” Kellogg IV

This Week on The Wow Factor:

• Hap and Kathy’s first experiences of being part of a Kellogg Garden Products
• Why Hap decided to give up being a professional rodeo cowboy and join the family business
• When the business started and how it continued to grow and expand.
• How Kathy and Hap use the business as a platform for ministry
• More about Kathy’s TED Talk on how we can rebuild the earth, and her thoughts on the importance of improving our soil quality to improve our health
• How Kathy and Hap work together as third-generation co-owners, how they resolve disagreements and the one thing they do at the beginning of each business meeting to set the right tone
• How Hap and Kathy’s relationship with God has been a big part of the Kellogg family business and family legacy
• The importance of humility in helping you start to see a perspective beyond yourself
• Why Hap and Kathy built their company culture around the idea of being generous with thoughts, words, money, time, and attention, and the way they share their influence

H. Clay “Hap” Kellogg IV and Kathy Kellogg Johnson’s Word of Wisdom:

It's better to give than receive, no matter who you are, so look for those opportunities intentionally every day, then move forward and be watchful of who you're learning from and who you're teaching.

Connect with H. Clay “Hap” Kellogg IV and Kathy Kellogg Johnson:

• Kellogg Garden Products Website
• Re:build Soil, Re:build the EARTH by Kathy Johnson for TEDxYouth@Austin

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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In this compelling episode, we delve into the life and experiences of Stanley Tam, the founder of United States Plastic Corp. As a man who recently passed away, his story of overcoming adversity, embracing faith, and giving back to the community remains a powerful testament to his legacy. Join us as we discuss Stanley's humble beginnings, his entrepreneurial ventures, and the incredible impact he had on countless lives throughout his incredible journey.

Our conversation with Stanley takes us through his early years, starting with his innovative business of rep replacement silver from photographic solutions, which eventually led him to venture into the plastics industry. Stanley shares the story of how he built United States Plastic Corp into a successful business, generating millions dollars annually. Throughout the episode, we explore the various aspects of Stanley's life, including his faith, the challenges he faced as an employer, and the powerful role that giving played in his life. Stanley's inspiring story highlights the importance of persistence, faith, and a commitment to making a difference in the world.

"Today he healed me, healed my legs. I was just praying to the Lord for almost an hour. I thanked him for healing me. Today was a wonderful day." - Stanley Tam

"In the middle of the sermon, God spoke to me. I want all the business. That was a shock to me. Three weeks later, I said, I'll give it all to you." - Stanley Tam

“In 1980 I went into plastics. Now we do 65 million a year." - Stanley Tam

This Week on The Wow Factor:

• Stanley faced multiple failures in the silver collecting business but persevered through prayer, eventually finding success.
• God played a central role in Stanley’s life, guiding him to turn over his business to a higher power and experiencing growth and prosperity.
• Stanley has given over a hundred million dollars away, attributing his success to placing God first in his life and business.
• The struggle of aging while being blind
• Memorizing the Bible despite being blind
• The excitement of meeting Billy Graham
• Stanley loves ice cream, which he ate daily
• At the age of 104, Stanley experienced a miraculous healing of his leg pain after praying to the Lord.
• Stanley’s life verse is Matthew 15:16

Stanley Tam’s Word of Wisdom:

Stanley's word of wisdom can be derived from his story of persistence and faith. He demonstrates the importance of never giving up, even in the face of adversity, and trusting in a higher power to guide you through challenges. His wisdom emphasizes the value of hard work, determination, and believing in yourself and your purpose.

Connect with US Plastic Corp:

• LinkedIn
• YouTube
• Contact Form
• Instagram
• Twitter

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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On today’s episode we talk with Marty Ozinga III, the former CEO of Ozinga Inc. As an American-owned, fourth-generation family business, Ozinga provides concrete, bulk materials, and energy solutions, along with transportation services through an extensive network of truck, rail, barge and ship terminals. Established in 1928 in Evergreen Park, Illinois, Ozinga survived the Great Depression, World War II and continues to be one of the most successful concrete and bulk material companies today.

In this episode, you’ll hear Marty talk about the history of the Ozinga family business, how he empowers Ozinga employees, and how by serving God you will reach unbelievable heights in your business.

“Life is about serving others and empowering those around you” -

Marty Ozinga III

“We’re not working here for ourselves. We’ve always been convicted that everything belongs to God” - Marty Ozinga III

“Understand that you’re not the center of the universe, you’re here to serve” - Marty Ozinga III

This Week on The Wow Factor:

• The Ozinga Family History
• The process of taking over the company at age 23
• Understanding other people’s gifts and talents
• Faith as a foundation
• 8 “Around the World” tickets, no cellphones, no google, and a lot of adventure
• The Ups and Downs of the concrete business
• Caring about the people
• Transition out of being CEO

Marty Ozinga’s Word of Wisdom:

Life is about serving others and empowering those around you. When you construct a business with those core values in mind, you will not only build a profitable business, but a legacy as well.

Connect with Ozinga Inc.:

• Website
• Facebook
• Twitter
• Instagram
• LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Erle Nye, Owner of EN Consulting and the former Chairman, and CEO of TXU, transformed Texas-based TXU into an international energy corporation. Erle’s career includes times as Chairman of the Nuclear Energy Institute and the Texas Board of Regents, as well as numerous leadership positions within the energy industry.

We're diving into the life and experiences of Erle Nye, as he shares some of the moments that have helped shape his perspective and guided him in the right direction. Erle discusses his professional journey, including his time as a leader at TXU, and describes a few of the leadership challenges he overcame during that time. Finally, Erle shares his insights into what it takes to achieve personal and professional success, including the critical factors of integrity, responsibility, and empathy, and what ethical leadership means to him.

“Generosity has its own reward.” - Erle Nye

“Everybody is part of the solution.” - Erle Nye

“Be honest, be responsible, and care about people.” - Erle Nye

This Week on The Wow Factor:

• What Erle learned about relationships and communication from his veterinarian father
• Some important mentors Erle has had throughout his life
• Erle’s fantastic experience at Texas A&M University and how the decisions he made there shaped his life
• What Erle learned about the value of teamwork at college
• Erle’s thoughts for parents or grandparents whose children don’t follow the path they envisioned for them
• How Erle found himself growing and developing as a leader at TXU
• One particular challenge that Erle had to overcome as a leader and how it helped him develop personally and professionally
• How working with a psychologist at TXU changed the company culture for the better
• Core tenants of the culture at TXU, including service to others
• Erle’s relationship with George H. Bush and what he learned about leadership from watching him
• The three factors that are critical to personal and professional success — integrity, responsibility, empathy

Erle Nye’s Word of Wisdom:

Be honest, be responsible, and care about people.

Connect with Erle Nye:

• Erle Nye on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Erle Nye, Owner of EN Consulting and the former Chairman, and CEO of TXU, transformed Texas-based TXU into an international energy corporation. Erle’s career includes times as Chairman of the Nuclear Energy Institute and the Texas Board of Regents, as well as numerous leadership positions within the energy industry.

We're diving into the life and experiences of Erle Nye, as he shares some of the moments that have helped shape his perspective and guided him in the right direction. Erle discusses his professional journey, including his time as a leader at TXU, and describes a few of the leadership challenges he overcame during that time. Finally, Erle shares his insights into what it takes to achieve personal and professional success, including the critical factors of integrity, responsibility, and empathy, and what ethical leadership means to him.

“Generosity has its own reward.” - Erle Nye

“Everybody is part of the solution.” - Erle Nye

“Be honest, be responsible, and care about people.” - Erle Nye

This Week on The Wow Factor:

• What Erle learned about relationships and communication from his veterinarian father
• Some important mentors Erle has had throughout his life
• Erle’s fantastic experience at Texas A&M University and how the decisions he made there shaped his life
• What Erle learned about the value of teamwork at college
• Erle’s thoughts for parents or grandparents whose children don’t follow the path they envisioned for them
• How Erle found himself growing and developing as a leader at TXU
• One particular challenge that Erle had to overcome as a leader and how it helped him develop personally and professionally
• How working with a psychologist at TXU changed the company culture for the better
• Core tenants of the culture at TXU, including service to others
• Erle’s relationship with George H. Bush and what he learned about leadership from watching him
• The three factors that are critical to personal and professional success — integrity, responsibility, empathy

Erle Nye’s Word of Wisdom:

Be honest, be responsible, and care about people.

Connect with Erle Nye:

• Erle Nye on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Brad Anderson is the former CEO and Vice Chairman of Best Buy, a leading consumer electronics retailer. He joined Sound of Music, the precursor to Best Buy in 1973 as a commissioned salesperson and quickly rose through the ranks, ultimately becoming CEO in 2002. Under his leadership, Best Buy experienced significant growth and expanded internationally. Brad is widely credited with turning Best Buy into one of the world's largest and most successful consumer electronics retailers. Brad has also served on the boards of the American Film Institute, American Public Media, Waste Management, Carlson Companies, General Mills, and Mayo Clinic.

Brad joins me on The Wow Factor this week to discuss the importance of finding meaning and purpose in your life as a leader and how it can lead to great things. Brad shares with us the key lesson he learned about providing exceptional customer service and how it helped him turn a tiny store into a retail giant. We follow the steps Brad and his team took to transform their small chain of stores into the phenomenally successful Best Buy we know today. We also learn more about the innovator’s dilemma and why desperation and scarcity can lead to creative thinking and innovation in business.

"If you're not up against it, you're in the process of dying." - Brad Anderson

"If you're going to try to share something with somebody, it has to have something authentic." - Brad Anderson

"If you're going to be a unique leader, you need a unique premise." - Brad Anderson

This Week on The Wow Factor:

• Why Brad went to a Lutheran Seminary in St. Paul, and what made him leave without finishing
• The importance of having a sense of meaning and purpose in your life
• How Brad found his niche in sales
• The critical lesson that Brad learned about the value of providing customer service that goes above and beyond
• How the tiny company that Brad worked for developed into Best Buy
• Best Buy’s journey from 67 employees to 170,000 and the part that Brad played in that expansion
• Why great leaders need to look through a different lens to discover their true purpose
• The steps that Brad’s tiny store had to take to transform into a sustainable and scalable business
• Why desperation and scarcity led to creative thinking and Innovation in business
• Some of the inspirational leaders that Brad has learned from throughout his career
• Why Best Buy ended up becoming so successful as a first-generation superstore

Brad Anderson’s Word of Wisdom:

Everybody is a unique, beloved child of God. You cannot find a human being who does not have some value, who doesn't have an interesting story, and if your role is to lead in that ecosystem, you’ve got to be genuinely open to that concept.

Resources:

• The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business by Clayton M Christensen

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Bob Doll is the Chief Investment Officer at Crossmark Global, where he oversees the firm's investment strategy and portfolio management. With over 40 years of experience in the financial industry, Bob is a well-respected authority on global markets, economies, and investment opportunities. He is known for his insightful analysis, clear communication style, and ability to navigate complex market conditions. Before joining Crossmark Global, Bob held senior positions at several prominent financial institutions, including BlackRock, Merrill Lynch, and Nuveen Investments. He is a frequent commentator on financial news networks and has authored several books on investing and market trends.

This week on the show Bob Doll emphasizes the significance of culture in the workplace and discusses his personal experiences of being a Christian in today's world, where he noticed a shift from being encouraged to being tolerated and then being shunned. He shares his principles of stewardship and giving, emphasizing that everything we have is a gift from God, and our responsibility is to steward it well. Bob also expresses his passion for helping families stay together and be oriented towards a relationship with themselves and God.

"People are drawn to people who are generous." - Bob Doll

"Leadership via servanthood is incredible." - Bob Doll

"If it were really my money, who cares what I do with it, but if it's God's money, now I have an awesome responsibility and privilege to steward it well." - Bob Doll

This Week on The Wow Factor:

• Bob discusses the importance of culture in the workplace
• Why Bob was fired from BlackRock for sharing his faith and how it ultimately led him to a new opportunity
• Bob shares his perspective on the changing attitude toward Christianity in society
• How Bob’s faith has influenced his career and led him to work for a faith-based money management organization called Crossmark
• The importance of giving, understanding the principle of stewardship, and recognizing that all that we have is a gift from God
• Advice he received in his 20s to set a standard for giving rather than a standard of living, which has influenced his approach to money management throughout his career
• Why Bob is passionate about promoting strong family relationships and his concern about the wealth transfer that is currently taking place
• Why Bob values his role at Crossmark, and what kind of companies they invest clients’ money in
• How prayer, fasting, and giving help believers stay connected to their faith
• Bob’s conviction that it is crucial to keep faith at the center of one's life

Bob Doll’s Word of Wisdom:

To be a great leader, one should serve others, lead by example, and consistently communicate and repeat the goals to increase the chances of success.

Resources:

• The Treasure Principle: Unlocking the Secret of Joyful Giving by Randy Alcorn

Connect with Bob Doll:

• Crossmark Global Website
• Bob Doll on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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John Ramstead is a successful entrepreneur, international speaker, and bestselling author with over two decades of experience coaching and mentoring leaders. He is the President of Alpha Principle, LLC, an impact investment advisory firm and Founder of Eternal Leadership. John draws from his military background as a fighter pilot in the United States Navy to offer valuable insights on leadership, teamwork, and adaptability. John is a sought-after speaker who has addressed audiences worldwide and authored the bestselling book "On Purpose With Purpose." Through his coaching, speaking, and writing, he is dedicated to helping individuals and organizations discover their purpose and reach their full potential.

Join us on this episode as we hear the inspiring story of John Ramstead, who shares his experience of surviving an accident that caused catastrophic injuries and the lengthy recovery process that gave him time to consider his future. We delve into the importance of not getting trapped in a victim mentality, reflecting on how you relate to others, and being open to change. John also shares some of the valuable insights he has learned from the leaders he has worked with, emphasizing the importance of knowing what you want to achieve in life to move forward.

"What if you bet on yourself? What's the worst that could happen?" - John Ramstead

"Imagine just a gift we can give to other people when we maybe when we just take some time to slow down and encourage them." - John Ramstead

"Sit down and figure out the kind of life you're trying to create for yourself." - John Ramstead

This Week on The Wow Factor:

• The moment John decided to make a huge decision and bet on himself despite his initial fear of failure
• John’s experience of joining Top Gun as an instructor
• How John survived the unsurvivable accident that caved in the entire left side of his skull, broke his neck, crushed his ribcage, and punctured his lung
• The moment that John felt bathed in love by the Lord and how it helped him go on
• The lengthy recovery process that gave John time to consider his future option
• Why it was so important for John not to get trapped in the victim mentality
• John’s experience of going from giver to receiver after his accident
• Some things that John has learned from the leaders that he has worked with
• Why knowing what you want to achieve in life is key to moving forward

John Ramstead’s Word of Wisdom:

Define your desired outcomes and create a clear vision for the life you want to lead, filter out external voices, and prioritize key goals to start connecting the dots towards achieving your goals.

Connect with John Ramstead:

• John Ramstead Website
• John Ramstead on LinkedIn
• John Ramsted - Beyond Influence

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Steve White has more than 25 years of experience in the cable industry. He currently serves as the President and Special Counsel for Comcast. He is responsible for leading all operations, including sales, marketing, engineering, and customer service, across 15 states. Steve is also a prominent advocate for diversity and inclusion and has been recognized as one of the most influential Black executives in America.

Steve joins us on The Wow Factor podcast to share his experiences and insights on leadership, diversity, and inclusion and how building a diverse and inclusive workplace contributes to the success of an organization. He discusses the challenges he faced while leading high-performance teams and how he overcame them. Steve also discusses his involvement with ACE Scholarships, an organization providing financial scholarships to low-income families, and why he believes education is critical to social mobility.

"Everyone's watching the leader, and they pick up the habits of the leader." - Steve White

"Everything starts with awareness." - Steve White

"Education is about knowledge and awareness and reflection. It's not about two plus two; it’s about why you've been placed on this earth." - Steve White

This Week on The Wow Factor:

• Steve's background and how he got started in the telecommunications industry
• The importance of developing talent and creating a culture of innovation
• How Steve stays motivated and inspires others to achieve their goals
• The importance of setting clear expectations as a leader
• Strategies for building a diverse and inclusive workplace that values and leverages differences
• The role of communication in effective leadership and how to create a culture of trust and transparency
• The challenges of leading during a crisis and how to navigate through uncertainty and change
• The importance of mentorship and sponsorship in developing the next generation of leaders
• Strategies for managing stress and maintaining work-life balance in a fast-paced and demanding environment
• The impact of technology on leadership, and how to leverage it to drive innovation and growth
• Steve's involvement with ACE Scholarships and his thoughts on the importance of education in creating social mobility

Steve White’s Word of Wisdom:

The five or six people we spend the majority of our time with are who we will become. So be careful how you select your friends, be careful who you spend your time with, and ensure they're pouring into you in a positive way.

Connect with Steve White:

• Comcast Corporation Website
• Steve White Comcast on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Our guest on this episode of the Wow Factor podcast is Chris Wright, the CEO and Chairman of the Board of Liberty Energy. Chris has an impressive background in the energy industry, having worked in oil and gas, fusion, solar, and geothermal energy. He founded Pinnacle Technologies at the young age of 27 and has served as Chairman of Stroud Energy, in addition to sitting on the board of several nonprofits. Chris is also an outdoor enthusiast and a devoted family man.

During our conversation, Chris shares his experiences as an entrepreneur, including the moment he realized he wasn't cut out to work for other people. He offers his thoughts on climate change, the importance to society as a whole of oil and gas, and why he made his #ThankYouNorthFace YouTube video. Chris also shares more about his work with ACE Scholarships, which awards financial scholarships to low-income families so promising students can attend the school of their choice.

“Just because people say you can't do it, doesn't mean you can't.” - Chris Wright

“Humans are all different. They need to be doing different things; they value different things, they fear different things, they're inspired by different things.” - Chris Wright

This Week on The Wow Factor:

● What Chris discovered about his passion for big science in his first semester at MIT

● The moment that Chris realized that he wasn’t cut out to work for other people

● Some of the essential lessons that Chris learned in his first job after college

● Why he started Pinnacle Technologies at the young age of 27

● The process of hydraulic fracturing or ‘fracking’ and why Chris is such a staunch supporter of the practice

● Some of the paradoxes inherent in the discussions around climate change

● Why Chris made a YouTube video calling out North Face’s hypocrisy and how it led to the #ThankYouNorthFace campaign to force a discussion of the multiple uses of oil and gas in products

● The bottom line on climate change, according to Chris

● Why the ACE Scholarships program was created

● Why the current policy of trying to restrict the development of oil and gas is raising prices and damaging communities worldwide

Chris Wright’s Word of Wisdom:

“There are huge challenges out there. But if you make good decisions, you choose the right partners, and you're a little bit bold, you can do a lot.” - Chris Wright

Connect with Chris Wright:

● Liberty Energy Website

● Thank You, North Face on YouTube

● Chris Wright on LinkedIn

● Liberty Energy on Facebook

● Liberty Energy on LinkedIn

● Liberty Energy on Twitter

● Liberty Energy on Instagram

Connect with The WOW Factor:

● The WOW Factor Website

● Connect with Brad Formsma via email

● Brad Formsma on LinkedIn

● Brad Formsma on Instagram

● Brad Formsma on Facebook

● Brad Formsma on Twitter

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Lt Col Dan Rooney, an Air Force fighter pilot and a force for good. From humble beginnings above his garage, he founded The Folds of Honor Foundation to provide educational scholarships for the families of fallen military members. In his new book, FLY INTO THE WIND: How to Harness Faith and Fearlessness on Your Ascent to Greatness, Lt Col Rooney demonstrates how we are all connected by God, and the path to fulfillment begins with changing ourselves to better one another.

Lt Col Dan shares his faith in the concept of synchronicity and how chance and purpose allow God to bring people into our lives that shape us. He shares the incident that planted the seed of Folds of Honor in Lt Col Dan’s mind and the moment he felt the hand of God on his shoulder calling him to do something more significant with his life. He also explains why he believes that all great leaders need to take that big step and have the courage to take action before they are ready and surrender to a higher force.

“Great leaders have got vision, and they've got humility.” - Lt Col Dan Rooney

“Resistance isn't placed in our lives to keep us down. It's actually in our lives to raise us up.” - Lt Col Dan Rooney

“You are the sky; everything else is the weather.” - Lt Col Dan Rooney

This Week on The Wow Factor:

● Dan’s early life and the lessons about hard work that his very first job at the Stillwater Country Club, Oklahoma, taught him

● The chance encounter that made him realize what he wanted to do with his life

● How Lt Col Dan came to be compared to Tiger Woods

● Some of the challenges that Lt Col Dan has encountered in his life, including recognizing that his ego was getting in his way

● Lt Col Dan’s code of living based on CABU (Ceiling and Visibility Unlimited) and how he used it to get through some tough times

● Lt Col Dan shares the two most significant barriers to achieving your goals

● The power of forgiveness and how getting rid of that parasitic drag can transform your life

● The importance of having a routine in staying motivated

● Why Lt Col Dan firmly believes that if you write your plans down, they are more likely to happen in your life

● Why Lt Col Dan appealed to Jack Nicklaus to support American Dunes and how it helped them raise $1.1 million for Folds of Honor

Lt Col Dan Rooney’s Word of Wisdom:

Go before you're ready. The single strand of DNA that ties every great leader together is the understanding that you'll never have all the answers, but if you have the courage and faith to go before you're ready, people will follow you.

Connect with Lt Col Dan Rooney:

● Folds of Honor Website

● Lt Col. Dan Rooney's Website

● Lt Col Dan Rooney on LinkedIn

● Lt Col Dan Rooney on Instagram

● Lt Col Dan Rooney on Facebook

● Lt Col Dan Rooney on Twitter

● Fly Into the Wind: How to Harness Faith and Fearlessness on your Ascent to Greatness by Lt Col Dan Rooney

Connect with The WOW Factor:

● The WOW Factor Website

● Connect with Brad Formsma via email

● Brad Formsma on LinkedIn

● Brad Formsma on Instagram

● Brad Formsma on Facebook

● Brad Formsma on Twitter

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Craig Dance’s passion for sports has fueled his desire to make Champion Coach the most respected name for motorcoach ground transportation among professional and collegiate teams. He is fully committed to providing customers with the newest models, cleanest motorcoaches, and the latest technology on the road today. Craig and his wife Hazel married in 1989 and have three adult children working at Champion Coach. They are both devoted Christians seeking to honor the Lord in everything they do, both personally and professionally. Craig currently serves on the Advisory Board at Truist, Capital Campaign Committee at Joni & Friends, and as an elder at his local church, Praise Cathedral. He has also made an appearance as a guest on Dr. James Dobson’s Family Talk show.

Craig and I connected on the show over our shared love of giving, and I know you’ll love our conversation on why giving to ministries that make a real impact can profoundly affect you as an individual. Craig also tells his stories of starting the business and meeting some of the sporting greats and why that personal touch and family atmosphere is one of the cornerstones of Champion Coach.

“What teams and customers remember is the quick response to a problem.” - Craig Dance

“The challenge for all of us in businesses is to stay at our best every day.” - Craig Dance

“Giving set me free.” - Craig Dance

This Week on The Wow Factor:

● What made Craig decide to leave South Carolina for the University of Georgia

● How Craig came up with the business idea for Champion Coach

● The inner workings of Champion Coach and how they manage the team movement in Major League Baseball and NCAA basketball tournaments, among others

● Some of the big personalities the drivers see up close and personal, including Coach K at Duke

● Their commitment to providing a fantastic experience to their service users

● How Craig grew the business to meet increased demand

● How Champion Coach handled the challenges of the pandemic and what they’re doing to recover post-COVID 19

● The importance of being transparent if problems do crop up

● Why the culture at Champion Coach is based on three central pillars, including “Sowing Back into the Kingdom”

● Why Craig loves giving to ministries that are making an impact

● What’s next for Craig and Champion Coach

Craig Dance’s Word of Wisdom:

Don’t sell your life out for the business. Maintain a work/life balance that allows you to spend time with your family. Don’t undervalue honesty as a quality, always underpromise and over-deliver, and be transparent with your team and your customers.

Connect with Craig Dance:

● Champion Coach Website

Connect with The WOW Factor:

· The WOW Factor Website

· Connect with Brad Formsma via email

· Brad Formsma on LinkedIn

· Brad Formsma on Instagram

· Brad Formsma on Facebook

· Brad Formsma on Twitter

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Joni Rogers-Kante is a successful entrepreneur and the founder and CEO of SeneGence, a billion-dollar network marketing company and global leader in luxury cosmetics. Joni's journey to success started at the age of 16 when she began working for the Sav-On Corporation and eventually became the Assistant Manager of the highest-performing store in the chain. Her passion for entrepreneurship led her to pursue a career in direct sales cosmetics. In 1999, Joni launched SeneGence, which she has built into a successful and thriving company that empowers women to reach their full potential.

I’m delighted to have Joni Rogers-Kante with me on the podcast this week to discuss how her father’s strong work ethic led to her interest in becoming an entrepreneur. She shares how she built SeneGence from the ground up while also caring for her young family and what led to her interest in creating cosmetics that were actually good for the skin. Joni also shares what the SeneGence achievement trips are and how they build relationships outside of work and create a beautiful community.

“I always need the interaction, conversation, and the influence of others, even if it's just throwing around ideas that get my creative juices going.” - Joni Rogers-Kante

“Follow that gut instinct.” - Joni Rogers-Kante

“I saw that a career in direct sales could allow me to work from my home and use my brain to build while taking care of my family.” - Joni Rogers-Kante

This Week on The Wow Factor:

● Why Joni decided to leave college and work full-time as a beauty consultant

● Finding the balance between building a business and having a young family

● How Joni found the chemist to help her fulfill her dream of creating anti-aging cosmetics that are good for the skin

● Some of the challenges that Joni has overcome in her journey, including a considerable issue with funding her first venture

● What direct sales involves, and how it empowers female entrepreneurs

● How the financial side of things works for SeneGence employees

● The Make Sense Foundation and how they support women and children in crisis

● Why Joni decided to write her book Million Dollar Lips

● Why SeneGence is seeing such significant business growth in Australia currently

● The extraordinary project that Joni and her husband have taken on in her hometown of Sapulpa, Oklahoma

Joni Rogers-Kante’s Word of Wisdom:

Be true to yourself. Don't be afraid to listen to that divine voice that steers you toward the correct decision, regardless of how difficult that decision is.

Connect with Joni Rogers-Kante:

● SeneGence USA Website

● Joni Rogers-Kante on LinkedIn

Connect with The WOW Factor:

● The WOW Factor Website

● Connect with Brad Formsma via email

● Brad Formsma on LinkedIn

● Brad Formsma on Instagram

● Brad Formsma on Facebook

● Brad Formsma on Twitter

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Mark Houser is the founder of Symphero Energy Solutions, LLC, an advisory services company in the oil and gas and renewable energy development markets. Before starting Symphero Energy Solutions, Mark served as Chief Executive Officer of University Lands from 2015 to 2021; he also held multiple executive roles for Enervest, Ltd. and Occidental Petroleum & Canadian Occidental Petroleum, Ltd. Mark began his career in 1984 with Kerr-McGee Corporation. He received a Bachelor of Science degree in Petroleum Engineering from Texas A&M University, College Station, Texas, and an MBA from Southern Methodist University. Mark currently serves on numerous boards including The Houston Methodist Hospital System and Enerplus Corporation. He and his wife, Lou, have 4 daughters, 9 grandchildren and are active in their church and numerous faith-based organizations in the Houston community.

Mark is on the podcast this week to share how his interest in pursuing a career in the oil and gas industry developed and got him fired up with a vision of what things could look like for him going forward. We dive right into some of the most transformational moments of his career and how they often coincided with transformation in his personal life too. And we dig into the importance of working for a company whose values align with yours and how you share that company culture with the whole team.

“We all need aspirations.” - Mark Houser

“The key is to stick to your values and stick to your convictions.” - Mark Houser

“For you to deliver on your plans, you have to have your employees all engaged in a common mission.” - Mark Houser

This Week on The Wow Factor:

● What Mark learned about customer service and commitment to work from his parents

● Some of the people who influenced Mark in his early life and career, including his uncle

● When he learned firsthand what the oil and gas business was like

● His experience at Texas A&M University and how he continues to live the Aggie Core Values

● Why Mark and his wife both quit their big corporate jobs to move to Dallas, then Canada, with their children in tow

● Why Mark decided to jump ship from a big oil and gas company to a smaller company that aligned better with his values

● The intricacies of raising money in the oil and gas industry and how Mark helped build a committed team

● Moments when Mark developed his leadership skills

● Why a crucial part of leadership is to make sure your story is consistent and Mark’s recommendations for how to do that

● What fracking is and how it works

● Why he created Symphero Energy Solutions and what its vision and mission is

Mark Houser’s Word of Wisdom:

Be where your feet are — for most people, the opportunities that get presented to them come from folks and opportunities right around where they are. You also must remember to keep your feet moving, so you don’t get stuck in the mud. Lastly, keep your eyes out on the Lord and where you're headed.

Connect with Mark Houser:

● Mark Houser on LinkedIn

Connect with The WOW Factor:

● The WOW Factor Website

● Connect with Brad Formsma via email

● Brad Formsma on LinkedIn

● Brad Formsma on Instagram

● Brad Formsma on Facebook

● Brad Formsma on Twitter

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Matt Stuller is the Founder and Chairman of Stuller Inc., one of the largest jewelry manufacturing and distributing firms in the United States and an industry leader in the domestic and international wholesale jewelry sector. He is a member of The Jewelers Vigilance Committee and the Board at the Jewelry Information Center. Matt is a winner of the National Entrepreneur Of The Year award.

I’m thrilled to have Matt Stuller with me on the podcast today to discuss how he got his first job in the jewelry sector entirely by accident and how it developed into a lifelong career. We talk about how Stuller Inc. got its most significant break and why Matt’s commitment to excellent customer service saw the company expand nationwide. Matt also shares his tips for maintaining a culture of service and generosity at the company and why leading from the front is imperative.

“We get to use those precious materials to be able to create beautiful things that celebrate very special events in life.” - Matt Stuller

“I wanted to be able to have a lot of customers who owed me a little rather than a handful of customers that ruled me.” - Matt Stuller

“This has been a mission for me.” - Matt Stuller

This Week on The Wow Factor:

• How Matt ended up working in a jewelry store
• The practical problems of setting up a jewelry business and some of the challenges Matt faced when looking for his initial funding
• How he built his reputation in the jewelry industry
• The magic of designing something beautiful that somebody wants to buy and keep as a legacy
• How FedEx opened up the doors of opportunity by allowing them to offer next-day delivery
• Matt’s perspective on God and faith in business
• How to maintain a strong culture of service as a company grows
• Some of the causes that Stuller Inc. supports financially and why they are so close the Matt’s heart

Matt Stuller’s Word of Wisdom:

To be successful takes a lot of hard work. As a leader, you have to set an example; you have to set the pace.

Connect with Matt Stuller:

• Stuller, Inc. Website
• Stuller, Inc. on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Betsy is the Founder and Chief Executive Officer of Pendleton Square Trust Company and serves as a Director of Pendleton Square Holdings, LLC. Pendleton Square is focused on building multi-generational family relationships, executing family legacy plans, and partnering with family advisors for investment management. Before Pendleton Square, Betsy worked at Cumberland Trust and JPMorgan Private Bank, serving families throughout the Southeast. She was also a Director with SunTrust Robinson Humphrey’s Corporate & Investment Banking group for over a decade.

I’m joined on the podcast this week by Betsy, who shares her vision for the Pendleton Square Trust Company and why she is passionate about building a company that has heart and soul and puts relationships first. Betsy also describes how her faith connects with the work she does and outlines some of her spiritual gifts, including the gift of administration, organization, building relationships, and helping families navigate significant life events.

“Always show up with a positive attitude and a grateful heart.” - Betsy Brown

“We wanted to put relationships first and understand family legacy .” - Betsy Brown

“Our mission is to guide generations forward to sustain and protect family legacies.” - Betsy Brown

This Week on The Wow Factor:

• Betsy’s experience of growing up with an entrepreneurial mother and the lessons she learned about creating community in a business
• The four tenants that aligned perfectly for Betsy to create the Pendleton Square Trust Company
• The advantages of having the business in the state of Tennessee
• How Betsy helps her clients preserve the long-term family relationships they already have
• Why Betsy is so committed to building relationships
• How Betsy came up with the right name for her business
• What Betsy envisions for the mid-term future of the Pendleton Square Trust Company
• The typical profile of Betsy’s clients and why she loves that her company grows with families
• How to create a digital checklist of information for families
• Betsy’s passion for The Jump Fund, an angel investment fund focused on investing in female entrepreneurs with high growth, scalable companies in the southeast

Betsy Brown’s Word of Wisdom:

Stay positive, even through tough challenges. I always go back to my father's great advice because he taught me early on to always show up with a positive attitude and a grateful heart.

Connect with Betsy Brown:

• Pendleton Square Trust
• Betsy Blunt Brown on LinkedIn
• The Jump Fund

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Melissa and Doug Bernstein are co-founders of the wildly successful toy company Melissa & Doug. They have spent the last 30 years helping children discover themselves, their passions, and their purpose through open-ended play, designed over 5,000 innovative products for children of all ages, and sold billions of dollars of toys worldwide.

Melissa and Doug are with me on the podcast this week to share why coming from families of educators was the impetus for their mission-based toy business. They discuss the great combination of teamwork that has made their partnership successful and how their skills complement each other in their company. Melissa also shares her personal journey to becoming a better, more authentic leader and how she has brought that self-discovery into the company so others can also learn to bring their whole selves to work.

“There's nothing as powerful as authentic leadership.” - Melissa Bernstein

“Melissa and I, from our very first date, were talking about things that we wanted to do for the world, make it a better place.” - Doug Bernstein

“I believe that the cry of our soul to be seen authentically grows so loud that we cannot deny it any further.” - Melissa Bernstein

This Week on The Wow Factor:

• How Melissa and Doug met through their families
• When they founded their business and why they made the leap into making incredible products for children
• Why they take such pride in continuing to innovate, and how they leverage their curiosity
• Why the first product they manufactured was dubbed number 30
• The moment they uncovered a serious deception and how it turned out to be one of the most extraordinary things that could have happened
• How they have built such incredible relationships and loyalty among their retail base
• The way they work with their distributors and why it was such a steep learning curve in the beginning
• Melissa’s personal journey of self-discovery and acceptance and how she is helping adults strengthen their resilience, spark joy and unlock their full potential through her new venture, Lifelines
• How they communicate their culture of authenticity and vulnerability in the company
• The benefits they have seen from inviting investors into the group

Melissa and Doug’s Word of Wisdom:

Many leaders lead out of how they think they should be, and they look from the outside in as to who they should emulate. But the truth is, there's nothing as powerful as authentic leadership, which means just having the courage to discover who you are and your unique style, and then having the fortitude to communicate that.

Connect with Melissa and Doug:

• Melissa and Doug's Website
• Melissa and Doug on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Davy Liu’s passion for his work was instilled in him from the very beginning. Davy’s family immigrated to the United States from Taiwan when he was thirteen, and he sought refuge in his natural talent – art – as he struggled to adapt to the new culture and language. After graduating from Ringling School of Arts and Design in Florida, Davy became a Disney animator and worked on films including Beauty and the Beast, Aladdin, Mulan, and The Lion King. Davy founded Kendu Films in 2004 and is working on a series of animation and picture books called the “Invisible Tails” series, retelling historical stories from a brand new perspective.

I’m excited to have Davy on the show to share with us how he found his passion for art when he moved with his family from Taiwan to the USA and ended up pursuing a career as an animator. Davy explains why, although he loved his job as a Disney Animator, he felt he had to move on and what God called him to do with his talents. Davy and I also discuss why it’s essential to take risks, have faith, and commit wholeheartedly to those projects that you know will be transformative.

“Think about what God can do if you just take that little risk.” - Davy Liu

“The power of the art of animation can transform children, families, and big children.” - Davy Liu

“The only wealth that I had was this vision that someday, the Bible can become a beautiful animated film that can reach the unchurched.” - Davy Liu

This Week on The Wow Factor:

• What Davy learned about the power of storytelling from working at Disney
• The positive experience of working with a team of creatives
• The story behind Davy’s iconic cowboy hat
• Why Davy moved on from Disney’s Lion King to work for the King of Kings
• The humble beginning of Kendu Films and how Davy developed his vision
• How Davy developed the concept of the “Invisible Tails” series, retelling Biblical stories from the perspective of animals
• The process of translating Davy’s creative vision onto the screen
• Film projects that Davy has in the pipeline, including The Giant Leaf, which involves working with some of the Disney greats
• How funding is raised for animated films and why people are motivated to invest

Davy Liu’s Word of Wisdom:

Be a cowboy. We all have talent, so have Faith, don't follow the world, be a pioneer and take some risks. “You Kendu it!”

Connect with Davy Liu:

• Davy Liu's Website
• Kendu Kids Ministry Website
• Kendu Films Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Mart Green (Trustee Emeritus) began his retail career in his parents’ business and now serves as the Chief Strategy Officer for the Green Family Businesses and is the Board Chair of Hobby Lobby. In 1981, Mart established Mardel, a chain of Christian and educational supply stores. In January 2005, Christian Retailing named Mart Green one of the Top Fifty People who have most impacted and shaped Christian retailing in the last half-century. In 2008, he was also awarded the Jim Carlson Christian Bookstore of the Year Award by the Christian Book Association (CBA) for setting standards of excellence in the industry.

Mart Green joins me on The Wow Factor to discuss his journey to build a Digital Bible Library through the IllumiNations project. He shares why he believes it is so important to centralize, digitize, standardize and finalize the Bible texts of the world so even more people can hear His Word. Mart also discusses his early career, why he was inspired to start his own business, and his conviction that living generously is the only way to leave a meaningful legacy.

“I think the greatest person of all time, the “GOAT” who ever lived on planet Earth was Jesus.” - Mart Green

“We believe that it's good to give where you live.” - Mart Green

“God is a God of now; he's got plenty for tomorrow. Give it away now. He gave it to you. You direct the giving, you get involved, you get the joy of that.” - Mart Green

This Week on The Wow Factor:

• Why earning his allowance helped Mart understand the value of hard work
• How Mart’s family instilled a generous spirit in him
• Why Mart quit school and went back to Oklahoma to start a Christian Bookstore
• What Mart learned early on about leading people
• Mart’s role as CEO of Ministry Investments
• What kind of Ministries Hobby Lobby likes to invest in
• How the Green family developed their family mission statement
• The steps Mart is taking to eradicate Bible poverty by 2033
• How IllumiNations got its amazing display at the Museum of the Bible
• The importance of building collaborations and partnerships in achieving big goals
• The next big thing Mart has planned —including working with Dallas Jenkins of The Chosen

Mart Green’s Word of Wisdom:

There are three things I'm looking for in people: generosity, humility, and integrity. Those are three character traits that I want in staff, in my friends, and my family.

Connect with Mart Green:

• Mart Green on LinkedIn
• Illuminations Bible

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

Other Links:

• https://thesignatry.com/

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Steve Brown is the founder, chairman, and chief executive officer at Trinity Capital, a leading provider of venture debt and equipment financing to institutionally backed growth-stage companies. He has been a part of the venture ecosystem for over 30 years and is dedicated to supporting entrepreneurs and the venture capital firms that back them. Steve is on the Board of Directors for invisionAZ, which aims to accelerate the growth of Arizona's vibrant tech ecosystem. He also serves on the Investment Committee for invisionAZ’s Arizona-based Venture Fund. Steve earned a B.S. in business administration and marketing from McNeese State University.

Steve joins me on the show to share his ten essential pieces of advice for aspiring leaders and why he is so committed to sharing them with young people in business. I’m thrilled that he has joined me to talk about the power of hard work and the importance of building relationships in business, and I’m sure you’ll find his wisdom so useful. Steve also dives into when he realized he had an entrepreneurial mindset and how that manifested in his life.

“You have to have a vision and a dream.” - Steve Brown

“We're all about people who are about caring for our people, and them caring for each other, because that bleeds out to the customers, the investors, the service providers, and all the stakeholders of Trinity.” - Steve Brown

“Life is about giving and serving.” - Steve Brown

This Week on The Wow Factor:

• What Steve learned about the power of hard work from the people around him as a young man
• When and why he started Trinity Capital Inc
• Steve walks us through the steps of the early startup process of a business like Trinity Capital
• How to create a business model that is different
• Why a generous spirit is essential in creating meaningful relationships
• The six central pillars of Trinity Capital’s company culture and how Steve consciously developed the cultural identity of the company
• How to create a sustainable culture
• What changes when a company goes from being a private company to a public company
• What the older Steve Brown would tell his younger self about business and life
• Steve’s ten key pieces of advice for leaders

Steve Brown’s Word of Wisdom:

Live every day as if it were your last, and maximize what you know is right in your life right now because you may not have tomorrow.

Connect with Steve Brown:

• Trinity Capital Website
• Steve Brown on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Jim Stovall is the President of the Emmy Award-winning Narrative Television Network and a highly sought-after author and speaker. His work making television accessible to the USA’s 13 million blind and visually impaired people saw him named Entrepreneur of the Year by The President’s Committee on Equal Opportunity; he was also chosen as the International Humanitarian of the Year in 2000. Jim is the author of the best-selling book, The Ultimate Gift, which is now a major motion picture starring James Garner and Abigail Breslin.

On the Wow Factor today, Jim shares what it was like for him to be slowly losing his sight as he was trying to become an entrepreneur and develop his business, and how Ray Charles was a reminder to Jim that God did have a plan for his life after sight loss. He describes what prompted him to start The Narrative Television Network to support visually impaired people to enjoy tv and films. Jim also shares his belief that if you've got passion, a calling, and willingness, then everything else is possible.

"We walk by faith and not by sight.” - Jim Stovall

“you change your life when you change your mind.” - Jim Stovall

“Listen to what people say, but really watch what they do.” - Jim Stovall

This Week on The Wow Factor:

• The routine physical exam that revealed an unanticipated issue and how it changed the trajectory of Jim’s life
• How Jim met his wife and when they figured out the plan for their lives
• How Jim is so productive despite his lack of sight
• The overarching themes in his books
• How he began as a platform speaker
• Jim’s philosophy that it is possible to use adversity as a springboard to change your life and why your mindset is the key to your legacy and your salvation
• The details of Jim’s most recent book, The Gift of Giving: Living Your Legacy
• Why Jim launched the Crusader Scholarship Fund and the Stovall Center for Entrepreneurship
• Why Jim is convinced that every success we have is not a destination, it's a platform from which to view our next big opportunity for success

Jim Stovall’s Words of Wisdom:

You change your life when you change your mind — we’re all only one decision away from anything we want. The biggest dream you ever had, the most significant thing God ever called you to, is alive and well, and the only thing you’ve got to do to activate it. Go into that little voting booth in the middle of your soul that only you and God know about, and grab that lever that says yes, and pull it. And if you'll vote yes for yourself in that big dream, you'll find out that God voted yes for you a long time ago.

Connect with Jim Stovall:

• Jim Stovall Website
• Jim Stovall on Twitter

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Kathrine Lee is a life and business strategist and the founder & co-creator of The Ultimate Source, a faith-based personal development system that teaches the practical application of essential life skills. She is an internationally recognized speaker who has worked with Boeing, Disney & DIRECTV and has appeared on the Oprah Winfrey Show and featured in O Magazine, sharing her inspirational story and lessons learned along the way. Kathrine is also the founder of the Pure Hope Foundation, a non-profit organization committed to strengthening families and supporting those victimized by trafficking.

Kathrine joins me today to explain her philosophy on the action steps that will help you move forward in life and how she guides her students through those steps. She shares the events that led to her feature on the Oprah Winfrey Show, why she is grateful for the opportunity to expand her influence and reach out to help others through the challenges in their lives, and how being on the show led to a meeting with President Barack Obama. Kathrine also goes into how she manages the setbacks and successes of entrepreneurship and how she deals with the curve balls that life throws her

" I think producing something, whether it's your paycheck or an outcome, that is something that keeps us alive - we work six days and rest on the seventh, and that's a beautiful thing.” - Kathrine Lee

“A setback is a setup for a comeback.” - Kathrine Lee

“When we help someone else, without any return for ourselves, we get this incredible brainwash of positive brain chemistry that gives us what is deemed the helper’s high.” - Kathrine Lee

This week on The Wow Factor:

• How Kathrine grew up an influencer from a very young age and why she regards her work as such a beautiful purpose
• Why rest is just as important as work, and why Kathrine finds it gives her rhythm to her life
• The foundation of Kathrine’s spiritual and relational walk with God
• Why Kathrine was existing in mediocrity until a shocking event showed her why she needed to make significant changes in her life
• The importance of finding a mentor that makes you question yourself and how Kathrine found someone who could help her go to the next level in her business
• The Ultimate Source course and why Kathrine put together all the things she would want people to know, drawing on her experience as a mom, a life coach, a business strategist, about the 12 life areas
• How learning how to breathe can support your rest and relaxation
• Why building habits is critical to success
• Kathrine’s role in The Daniel Plan: 40 Days to a Healthier Life by Dr. Daniel Amen, Rick Warren, and Dr. Mark Hyman
• Why recent social distancing measures can be damaging to people’s mental health

Kathrine Lee’s Words of Wisdom: Live a life of generosity - living a life of generosity brings back such return. If we hoard our time, talent, and treasure instead of putting generosity, we miss out on the deep joy it brings. Connect with Kathrine Lee:

• Kathrine Lee Website
• The Ultimate Source by Kathrine Lee
• Kathrine Lee on Facebook
• Kathrine Lee on Instagram

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Jennifer Sey is an American author, filmmaker, business executive, and retired artistic gymnast. She was a seven-time member of the U.S. Women's National Team and was the 1986 U.S. Women's All-Around National Champion. Her first memoir, Chalked Up, was released in 2008 and detailed the coaching cruelty inflicted on children in gymnastics. Sey also produced the 2020 Emmy-award-winning documentary film Athlete A, which connected the crimes of Larry Nassar to the broader abuses in the Olympic movement. Sey began working at Levi Strauss & Co. in 1999, rising to Chief Marketing Officer and then Brand President until, in January 2022, she was asked to resign because of her vocal opposition to the extended closure of San Francisco’s public schools. She is a mother of four and now resides in Denver with her family.

I’m so happy to be joined by Jennifer on The Wow Factor this week — she’s with me to share how her unusual childhood as an elite gymnast impacted on her career and leadership style as an adult. She discusses when her interest in making films was sparked and why it is so important to be able to tell a story that resonates with your audience. Jennifer is also candid about the events that led to her stepping down as CMO at Levi Strauss & Co and why it is integral to her philosophy as a leader to be authentic.

“Personal stories can really create understanding and empathy.” - Jennifer Sey

“Great ideas can come from anywhere. You need open debate and dissent and lots of talking to get to the really great ideas.” - Jennifer Sey

“My job is to create the vision and help make good decisions.” - Jennifer Sey

This Week on The Wow Factor:

• Why Jennifer walked away from her gymnastics career damaged, broken, and not proud of what she had achieved
• Why Jennifer took a job in advertising after graduating from Stanford
• Why she decided to move from an ad agency to GAP, and finally to Levis Strauss & Co
• The importance of storytelling in the business world and how it helps brands stay relevant
• Some of the leadership lessons Jennifer has found useful throughout her career
• How Jennifer learned to reject feedback that wasn’t relevant
• Jennifer’s leadership goals, including helping her team create meaning in their work
• Why Jennifer was determined not to be the type of leader who creates a bottleneck by micromanaging people
• What happened in the spring of 2020, when Jennifer was the Chief Marketing Officer at Levis Strauss & Co and how she went from being on track to lead the company to leaving completely
• Why it was important to Jennifer to be able to speak openly about leaving Levis Strauss & Co
• Why Jennifer felt she had no choice but to speak out about public school closures during the COVID-19 pandemic
• How she feels now about Levis and why she’s working on forgiving them for the last two challenging years
• What's next for Jennifer, including making a documentary about the impact on kids of the prolonged school closures

Jennifer Sey’s Word of Wisdom:

If you can find a place to be your unique self and bring your unique gifts to bear on the work at hand — that's a place for you as a leader.

Connect with Jennifer Sey:

• Twitter: @JenniferSey
• Substack: https://jennifersey.substack.com/
• Jennifer Sey on LinkedIn
• Levi's Unbuttoned Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Brad Freels joined Midway in May 1983, became a partner in 1990, and currently serves as the Chairman. Brad is a member of Midway’s leadership team and investment committee. Under his leadership, Midway has prospered and become one of the most active developer/investment owners in the greater Houston area. Brad received both his BBA and MBA from Texas A&M University. He is involved with numerous national and local businesses, educational, Christian, and charitable organizations.

Brad joins me on the show this week to talk about what happens when vision and resources come together. He shares his journey as a leader, how he has honed his skills at Midway, and why it’s so crucial to appreciate and respect those around you. Brad also describes some of the projects he is involved with, including one on the riverfront in Houston designed to bring the community together by giving them a beautiful leisure space.

“It's just being intentional and having some level of care in your heart.” - Brad Freels

“We have such an incredible group of people around here with big hearts.” - Brad Freels

“Making money should never be your goal.” - Brad Freels

This Week on The Wow Factor:

• Brad’s family background and his achievements growing up
• How having a mentor helped Brad in his business
• Why initiative is the key to success
• How to use the wisdom of wise people as a motivator
• What happened when Brad took the reins at Midway and why he moved the company HQ to Houston
• Why it is so vital to pour love and encouragement into your team and the people around you as a leader
• Why every opportunity we have is given to us by God, and why it’s so essential for Brad to acknowledge that
• The East River project and why it’s going to be a game changer for the Houston community
• How Brad has built great strategic relationships with other extremely talented people to help them achieve their creative vision
• Some of the trials Brad has gone through that have helped move him forward

Brad Freels’ Word of Wisdom:

Making money should never be your goal because if that's your goal, you're going to compromise yourself and your integrity. Just do what you do well, and the money is a byproduct of success for what you do.

Connect with Brad Freels:

• Midway

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Kendra VanderMeulen is the CEO of the National Christian Foundation, the largest Christian grantmaker in the world. The team at NCF mobilizes resources and inspires Biblical generosity, serving thousands of families, advisors, and ministries nationwide. Previously, Kendra served as the President of the National Christian Foundation Northwest, where she loved growing in her Journey of Generosity and helping those she served to do the same. Kendra received the Distinguished Alumna award in 1990 from the College of Engineering and is the recipient of the 1999 Catherine B. Cleary award as the outstanding woman leader of AT&T. She was also recently recognized by C3 Leaders with the Ralph Palmen High Ground Award.

Kendra joins me on The Wow Factor this week to talk all about her leadership journey and how her path led her to the Lord, who still accompanies her on her path. She describes how she moved up the career ladder, making a pivot into the technology space en route, but why ultimately, taking some time off gave her the space to really think about what she wanted to do in life. Kendra also shares the details of her work at the National Christian Foundation (NCF) and the joy she finds in helping others to live generously.

“I spent two years trying just walking with the Lord learning how to practice silence and solitude.” - Kendra VanderMeulen

“Our mission is to mobilize resources and inspire biblical generosity.” - Kendra VanderMeulen

“We get to see lives changed for the givers, we get to see lives changed for the organizations they send the money to, and we get to see our own lives changed as a result.” - Kendra VanderMeulen

This Week on The Wow Factor:

• Kendra’s childhood and teenage years in competitive swimming
• How she found her way into the world of technology
• The challenges of moving up the career ladder with a very young family
• When Kendra came to know the Lord and why that relationship was so meaningful in the moment
• Some of the technological innovations that Kendra has been part of
• What prompted Kendra to request a sabbatical, and how her time away from work helped her gain clarity
• How the generous giving conference energized Kendra and introduced her to so many different experiences and questions
• What is National Christian Foundation (NCF), and how they make it easier for people to deploy resources for God's work
• How donor-advised funds help givers mobilize resources and inspire biblical generosity

Kendra VanderMeulen’s Word of Wisdom:

You need to find space in your life for the Lord. There's there needs to be an hour in the morning that's focused on Him and what He has to say so that you can move forward according to His Word.

Connect with Kendra VanderMeulen:

• Kendra VanderMeulen on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Allen Morris joined his father at The Allen Morris Company in 1980 at the age of 28. Since then, his company has developed 85+ successful award-winning commercial and mixed-use projects with $8.025 billion in business volume. Their portfolio of development projects includes the Florida headquarters for AT&T and multiple district headquarters for Bell South, Florida Power and Light, IBM, Unisys, International Harvester, General Motors Acceptance Corporation, and Lockheed Martin, amongst others. Allen believes his company's legacy of success is due to its unwavering commitment to placing the client's needs first, guaranteeing satisfaction, and delivering what they promise.

I’m excited to be talking to Allen about his recently published book, All In: How to Risk Everything for Everything that Matters, which he wrote as a roadmap for how men can achieve greater effectiveness, fulfillment, and influence when they allow themselves to be vulnerable. He shares what happened when he had a serious accident flying an airplane and why it inspired him to really make his life count. Allen also discusses the connection between old wounds and intense emotions and why understanding that connection is so impactful for inspiring leaders.

“I should not have survived an engine failure at night in an airplane over a wooded residential area — and it gave me a seriousness about wanting to really make my life count and to use my days as best I could.” - Allen Morris

“We can lose our connection to the truth about ourselves and those around us because we've shut out our awareness of emotions.” - Allen Morris

“Old Wounds and intense emotions have a profound, lifelong influence on our lives that we may not realize.” - Allen Morris

This Week on The Wow Factor:

• Why Allen found his calling in the family business despite initially seeing it as a stepping stone to other opportunities
• How Allen’s father built the Allen Morris Company
• How the business has grown and evolved over the years
• Some obstacles to a leader’s personal success and what Allen has learned from his own leadership experience
• How Allen got burned out when he overcommitted, the physical symptoms it produced, and how he got to the heart of the issue
• Why our subconscious is actually outside of our everyday awareness
• Allen’s experience of going to AA meetings and how they helped him despite him NOT being an alcoholic
• The value Allen finds in taking part in a circle of grace, creating a space of safety, and being honest with no judgment
• Why people can be so defensive about change

Allen Morris’ Word of Wisdom:

Anyone aspiring to be an influential leader understands that it's got to start with you. You need to discover what is holding you back personally and where you can grow more deeply and find more freedom in your personal life because what happens there will be reflected in your business.

Connect with Allen Morris:

• The Allen Morris Company Website
• all in: how to risk everything for everything that matters by W. Allen Morris
• All in Leaders Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Managing Partner for Northwestern Mutual – Houston Jeff Reeter pursues life by design as an entrepreneur, servant leader, and strategist. His mission in organizational leadership is wholly developing teams of champions dedicated to excellence in serving others. Jeff is married to Cindy and enjoys outdoor adventures and spending time at the Reeter Ranch with family and friends.

Jeff is on the podcast this week to discuss what it means to be a good leader and why he wanted to write Do Life Differently: A Strategic Path Toward Extraordinary to help others live a prosperous and rewarding life by being their authentic selves. He shares what it means to be a mentor to your people and the importance of building your team up and helping them believe in themselves. Jeff also talks about how he finds the right people to join his team by ensuring they understand the heartbeat of Northwestern Mutual and the culture there.

“Seek first to serve and love and care and matter and make a difference and be a catalyst in the life of another person.” - Jeff Reeter

“We hire smart heads, but the final decision on who joins the firm has to do with hearts.” - Jeff Reeter

“Fear may be the most common, but love is the most powerful.” - Jeff Reeter

This Week on The Wow Factor:

• Why Jeff chose to become a life insurance agent at Northwestern Mutual straight out of college
• Jeff’s story of his interaction with a colleague's father and his revelation about what it means to others to have good leaders
• Why we should pray in the good leaders and learn from the bad ones
• How to ask God to guide us and stay in his footprints better as leaders
• Why your best investment is to bet on yourself rather than placing your faith in external factors
• Remember that you need to remind, speak over, and encourage your team
• Jeff prioritizes heart in prospective employees - because he can help them with training and head knowledge, but he can’t change their fundamental attitudes
• How to support people who have fear and doubt creeping in
• What Ranch Reboot is and how it helps men pursue God in a powerful, abundant way
• Why writing the book Do Life Differently: A Strategic Path Toward Extraordinary was such a labor of love for Jeff

Jeff Reeter’s Word of Wisdom:

We, as leaders, need to reject passivity. Leaders should become comfortable being uncomfortable. I've got an acronym that I love. Best bold hope - balance, excellence, service, and truth, then be, own, love, and do, and finally help, others, pursue, extraordinary.

Connect with Jeff Reeter:

• Jeff Reeter on LinkedIn
• Do Life Differently: A Strategic Path Toward Extraordinary by Jeff Reeter

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Jeff Jackel is Co-Founder, and Chief Strategy Officer of Client Giant, a tech-enabled client care and concierge service helping business owners and operators in the USA and Canada drive unparalleled repeat and referral business. As Client Giant's co-founder and Chief Day Maker, Jay O’Brien is dedicated to delivering unparalleled client experiences, acts of employee appreciation, and making people's days on behalf of business owners across a broad spectrum of industries.

Jeff and Jay of Client Giant are with me on the show to share how they got connected and why they were inspired to move into the gift-giving space. They discuss the importance of investing in repeat and referral business rather than using a scattergun marketing approach of handing out tacky branded swag. We also dive into how the Client Giant gifting process works, how they decide what gifts and experiences to offer, and where their new opportunities lie.

“Step one is recognizing that it's your ethos, and your personal way of doing things to treat people well and to care more about relationships than transactions.” - Jeff Jackel

“I believe most people are still missing the mark in truly knowing what a thoughtful gift isn’t— it's not pointing directly back to themselves as the gifter.” - Jay O’Brien

“We create moments for your clients that are more impactful than you could do on your own.” - Jeff Jackel

This Week on The Wow Factor:

• How the pair moved into automated thoughtfulness and scaled it
• Why it takes a lot of time and effort to understand what kind of thank you gift to give
• How Jeff and Jay have successfully navigated their partnership
• The importance of feedback from early adopters
• Some of their early learning curve moments
• Who Client Giant helps and how they help customers give thoughtfully
• What kind of experiences and gifts Client Giant offers, and why they have different tiers
• Why they’re so specific about every aspect of the experience - including the gift bag
• Some of the gift options that have bombed and what they have learned from that experience
• Touchpoints that Client Giant can cover for their clients that proactively solve pain points
• Industries that Client Giant work in
• New opportunities for Client Giant, including employee happiness

Jeff Jackel’s Word of Wisdom:

Business leaders need to understand that growing a relationship with a smaller number of people will ultimately be more fruitful than hitting the absolute masses and doing what everybody else is doing.

Jay O’Brien’s Word of Wisdom:

My advice to any business owner is to constantly reevaluate each new strategy and decision by taking off your business owner hat and putting on your consumer hat.

Connect with Client Giant:

• Client Giant Website
• Jay O'Brien on LinkedIn
• Jeff Jackel on LinkedIn
• Special promo on Top of Mind service clientgiant.com/wow

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Phil Cooke works at the intersection of faith, media, and culture, and he’s pretty rare – a working producer in Hollywood with a Ph.D. in Theology. His client list has included studios and networks like Walt Disney, Dreamworks, and USA Network, as well as major Christian organizations from Voice of the Martyrs, The Museum of the Bible, The Salvation Army, The YouVersion Bible app, to many of the most respected churches in the country. He’s produced TV and film programming in more than 60 countries worldwide, and in the process, been shot at, survived two military coups, fallen out of a helicopter, and been threatened with prison. And during that time – through his company Cooke Media Group in Los Angeles, California – he’s helped some of the largest Christian and nonprofit organizations in the world use the media to tell their story in a changing, disrupted culture. Phil is also a successful author, and his most recent book, Ideas on a Deadline: How to Be Creative When the Clock is Ticking, is the definitive book for creative people who have to deliver breakthrough ideas on demand.

I’m excited to have Phil on The Wow Factor to share how a chance encounter with a fellow college student inspired him to major in film and start the journey he’s currently on. We discuss the intersection between creativity and leadership and how to cultivate your talents so you can serve others to the best of your ability. Phil also shares his insights on the importance of developing the right mindset and the importance of self-reflection.

“Ideas are the most fragile thing in the world — and if you don't write them down, you'll forget them.” - Phil Cooke

“The truth is, if your no has no meaning, your yes has no meaning.” - Phil Cooke

“If you're comparing yourself to other leaders, I urge you to bail. Get out of there quick because it's just not going to help.” - Phil Cooke

This Week on The Wow Factor:

• Why Phil feels God fired him to inspire him
• Why he feels so privileged to be working with nonprofit organizations, such as The Salvation Army and Global Water Mission, to tell their story
• The importance of having the mindset
• Phil shares more about his latest book and why he was inspired to help people stop being afraid of deadlines
• Why Phil believes we’re all born creative
• Why sometimes you have to say no to make things happen
• Some of the lies we convince ourselves are true and how to recognize them
• Why we need to stop working on our weaknesses and start focusing on what we're good at
• Why feedback is a gift and how to be gently honest with people in a motivating way
• Why you should block time in your calendar for thinking and reflecting
• Tools Phil uses to write down and record his thoughts and ideas

Phil Cooke’s Word of Wisdom:

I encourage leaders to look at their creative team a little bit differently and understand that they can take your message and multiply it in ways you would never dream of. Creativity is the currency of this generation, and we need to value it because it's what will help us get to the next level.

Connect with Phil Cooke:

• Phil Cooke's Website
• Phil Cooke on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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The Hord family is in its 5th generation of family farming, with over 100 years of farming heritage. Located in North-central Ohio, Hord Livestock and Family Farms is a pig, cow, and grain farm. Their team of talented individuals and growing partners strive to raise our animals with care and utilize modern and advanced farming practices to be efficient and sustainable. Professionally, Pat serves as President of Hord Family Farms, and outside of the business, he also serves on several advisory committees for non-profit organizations and is actively involved in the county and local economic development initiatives.

Pat Hord is on the podcast this week to discuss how Hord Family Farms changed as it moved from one generation to the next and the importance of appreciating that each new steward of the business has to have ownership of their own initiatives. We also explore how Pat’s relationship with God informs his role as a leader and supports him in empowering his people to achieve. Pat also describes Hord Family Farms’ vision of their culture as being like a tree that exemplifies their company's mission and vision.

“We as leaders really need to listen.” - Pat Hord

“Our relationship with Christ is the ultimate identity that we need to have.” - Pat Hord

“Each one of us as children of God is supposed to use what He's given us.” - Pat Hord

This Week on The Wow Factor:

• What Pat learned from tagging along behind his grandfather as a child on the farm
• Why Pat is committed to being a lifelong learner
• The devastating event that triggered a change in Pat’s relationship with God
• The idea of stewardship and why it’s so important to understand how to protect your business for the future
• Why Pat views his leadership through the lens of being a follower of Jesus
• How the National Christian Foundation has helped Pat get another perspective on what it is to be generous and how it plays out in his business today
• The Hord Family Farms company culture and why the qualities of trust and innovation are a critical part of bringing people onto the team
• Why Pat looks for people who are empowering other people
• How Pat became involved with the Lifewise Academy and how they provide Bible-based character education in public schools
• Where listeners can taste a Hord Family Farm pork chop

Pat Hord’s Word of Wisdom:

In our very noisy world today, there are so many things coming at us, so to really value somebody enough to listen and actively listen to what they're saying is invaluable in a leader.

Connect with Pat Hord:

• Hord Family Farms Website
• Pat Hord on LinkedIn
• Lifewise Academy Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Scott is the President and CEO of National Nail. After a successful career with Arthur Andersen, where he rose to the level of Consulting Partner. Scott has led the transformation of National Nail from a regional building material distributor to a global brand manufacturer of patented building products. CAMO, Stinger, and Pro-Fit are now leading and asked for fastening brands offered at major retailers, independent dealers, and roofing wholesalers alike. He is a co-founder of His Barn Ministries, a ministry focused on developing men to address the fathering challenge facing our nation and our community.

On The Wow Factor this week, Scott shares his insights on the seven ways of living generously at work and beyond. He shares the eight key character traits of National Nail Corporation, where they came from, and how the team ensures that the people in their company model those qualities. Scott also reveals why nearly 20% of the National Nail Corporation employees are millionaires and how the company supports them to successfully manage their money and prepare for retirement.

“I knew one day, I wanted to lead and build something from the inside.” - Scott Baker

“Undisciplined people don't make very good co-workers.” - Scott Baker

“Courage is one of our traits, and we define it as the willingness to do the difficult - known and unknown.” - Scott Baker

This Week on The Wow Factor:

• Scott’s journey from partner at Arthur Anderson to President and CEO at the National Nail Corporation
• Personal circumstances that meant Scott needed to take a step back from his role at Arthur Anderson and why he needed to take the financial and ego hit
• Why Arthur Anderson was an excellent place for Scott to study various different leadership styles
• How Scott became close to Jesus Christ during a challenging period in his life
• Why Scott is always sympathetic to people going through change
• How the National Nail Corporation has changed since Scott came on board and how much their profits have increased over the years
• Why it’s so important to Scott that National Nail Corporation is 100% employee-owned
• The four cornerstones of the company and how they were decided on
• What happens to the employee shares when they retire and how National Nail Corporation sets them up with regular financial advice, so they know how to manage their money in the best way
• How Scott’s experience as a cancer survivor taught him a lot about himself
• Why Scott decided to spark extra joy in the giving of his employees by giving them $2500 each to give to others

Scott Baker’s Word of Wisdom:

The phrase “I believe in you” is so valuable. Those words “I believe in you” can be life-changing if you back it up with your time investment in a young person.

Connect with Scott Baker:

• National Nail Company Website
• Scott Baker on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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For 20 years, Heather has been helping people and organizations flourish financially. Her roles have included philanthropic advisor to many families and businesses, executive director of a private family foundation, program officer at the Bill & Melinda Gates Foundation, and fiscal analyst for the Washington state legislature. A native of Washington state, Heather holds a Master's degree in Public Policy from Duke University and a BA in Political Science and Economics from Central Washington University, where she was a Presidential Scholar. She volunteers with Generous Giving nationally and the food bank locally, and serves on the board of the Strategic Alliance to Fight Exploitation which is working to fight sex trafficking in Washington State.

I’m honored to have Heather on The Wow Factor podcast to share her wisdom on the power of giving and why. Although it’s wonderful to give spontaneously, to really move the needle, you need to be strategic with your philanthropy. She tells us all about her generosity caper, how it works and how it came about. Heather also pulls back the curtain on her time working for the Gates Foundation and what it taught her about fostering a culture of giving.

“Sometimes we are generous because our gut tells us to do it right now. But at other times, we have to be strategic to move the needle.” - Heather Tuininga

“As entrepreneurs, we learn from our missteps. We fail fast or fail forward, and then take the next smarter step.” - Heather Tuininga

“I invite you to be generous with everything you have; to hold your stuff, your time, your money, and your relationships with open hands, and then wait for the nudge to give some of it away.” - Heather Tuininga

This Week on The Wow Factor:

• Heather’s experience of growing up on the Olympic Peninsula and early leadership lessons she learned from her family
• Why she moved from the political sphere and felt called to philanthropy and working in the generosity space
• Heather’s role as a loop closer at the Gates Foundation and some of the insights she gained
• Why Heather decided to found 10|10 Strategies to help people give strategically
• Some of the different ways Heather and her team serve families who want to share their wealth
• How being strategic with 80 to 90% of your giving helps move the needle on issues you really care about
• Heather’s generosity caper, how the spontaneous giving fund came about
• How Heather is learning to be generous with her listening

Heather Tuininga’s Word of Wisdom:

Generosity brings joy — it changes everything.

Connect with Heather Tuininga:

• 10|10 Strategies Website
• $20 STORIES - 10|10 Strategies

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Fadi has worked in the payment processing industry for more than 30 years. Fadi and his wife Kim formed Electronic Cash Systems (ECS) in September 1997, then the US Alliance Group, Inc. was formed in 2007 to offer multiple payment platforms across the US. Fadi and Kim founded the non-profit organization Aiden Whisper in October of 2017 as an avenue to give 100% of all donations raised to deserving causes.

Joining us on The Wow Factor this week is Fadi Cheikha, who talks all about how his childhood in Beiruit shaped his character as a persistent and creative leader passionate about helping those around him move forward in life. He shares the innovative way he got his first job in the finance industry and how it eventually led to him and his wife starting their own financial services company. Fadi and I also discuss his faith, how it manifests in his business, and why it led him and his wife to create a foundation that inspires people to give generously of both money and time.

“Generosity is not about money only. It's about time, and it’s about giving and watering the seed that you have.” - Fadi Cheikha

“If you are dreaming big and sometimes that dream scares you, you're not dreaming big enough.” - Fadi Cheikha

“You learn from your past, you dream in the future, and you live in the moment.” - Fadi Cheikha

This Week on The Wow Factor:

• Why Fadi decided to come from Lebanon to the USA after his undergraduate degree
• Fadi’s first job in a gas station and how he worked his way up to the general manager of 16 furniture stores by the age of 22
• Why Fadi was prompted to move on from the furniture stores by the start of the first Iraq War
• When Kim, Fadi’s wife, opened a company selling ATMs and how she persuaded Fadi to join her in building their own company
• What Fadi has found from a leadership standpoint that he looks back on as key drivers that helped their business grow
• The five fundamental principles that Fadi and USAG adhere to, including generosity
• Why Fadi believes that it’s so hard for people to dream big, and why it’s essential to grow into the realization of what God truly has in store for you
• How Aiden Whisper began and why he is so committed to helping others, allowing his employees the opportunity to serve, and living generously
• The importance of honesty, transparency, and forgiveness in the USAG company culture

Fadi Cheikha’s Word of Wisdom:

Know your gifts, live your life according to those gifts, and do not pretend to be somebody you are not.

Connect with Fadi Cheikha:

• US Alliance Group Website
• Aiden Whisper Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Austin Samuelson is the Co-Founder at Tacos 4 Life Grill, and while their food is something everyone talks about, it’s their commitment to the Meal 4 Meal program that is the true difference-maker at Tacos 4 Life. They care about providing the best food and service to provide the most meals for starving children so for every taco, quesadilla, salad, or rice bowl purchased, the restaurant donates 24 cents to Feed My Starving Children, a nonprofit organization committed to ending childhood starvation. Since opening the first Tacos 4 Life location in June 2014, the restaurants have raised 25,900,000 meals as a brand.

On The Wow Factor this week, Austin talks about why he and his wife felt called by God to become entrepreneurs and donate to Feed My Starving Children and why they chose restaurants despite knowing nothing about the hospitality business. He shares some of the challenges his team has ridden out to first get off the ground with their restaurant, become profitable, then expand, and how he has listened for God’s guidance at every turn. We also discuss how a company’s mission and vision shapes who they bring into their team.

“God always shows up just in time.” - Austin Samuelson

“God gives you gifts and strengths that you didn't know that you had.” - Austin Samuelson

“We believe we can help in starvation, and we're doing that by selling one taco at a time.” - Austin Samuelson

This Week on The Wow Factor:

• The horrifying statistic about child starvation that made Austin and his wife decide to do something to make a difference
• How their initial business, Pitza 42, morphed into Tacos 4 Life
• How Austin and his wife found a way to communicate despite the challenges in their life
• Why they chose tacos
• How Austin has scaled the business since 2014
• How they find good people to buy into their purpose and add to their team
• The importance of being clear on your company's values
• What’s next for Tacos 4 Life and some of the states they’re expanding into
• How Tacos 4 Life weathered the pandemic financially and practically
• How they manage to donate 24 cents per taco purchased to Feed My Starving Children to ensure that needy children have at least one meal a day
• How to learn more about becoming a Tacos 4 Life franchisee

Austin Samuelson’s Word of Wisdom:

My WOW comes from Proverbs 3:5-6, which says, Trust God from the bottom of your heart, stop trying to figure everything out on your own.” You don’t need to solve all the problems on your own, listen to Him, trust in Him, and you won’t go wrong.

Connect with Austin Samuelson:

• Tacos 4 Life Website
• Tacos 4 Life on Instagram
• Tacos 4 Life on Facebook
• Tacos 4 Life on Twitter
• Feed My Starving Children Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Norton Rainey is the President at ACE Scholarships, based in Denver, Colorado. ACE Scholarships aims to provide children from low-income families with scholarships to private schools in grades K-12 and to advocate for expanded school choice.

Norton joins us on The Wow Factor to share why education is so pivotal to what children from disadvantaged backgrounds achieve in life. We also discuss how families get in touch with ACE Scholarships to ask for support in getting their children into a school that can help them achieve their goals. Norton also discusses how ACE Scholarships liaises with schools to find the best place for children who want to learn and how securing funding for the entire educational journey works.

“If you have a vision and passion for something, you can achieve it.” - Norton Rainey

“The wonderful thing about people who made money is that they just really want to make a difference and believe others can have the same kind of success.” - Norton Rainey

“If you're educated, you have a chance; if you're not educated, you really don't have a chance.” - Norton Rainey

This Week on The Wow Factor:

• The first lesson that Norton learned about the vital importance of education
• The moment that Norton met Alex Cranberg and how it changed his life
• How ACE aims to lift children out of failing schools and give them access to good quality education
• The ballpark costs of funding a child through private school and how ACE Scholarships raises the money to allow them to attend
• Some of the challenges and setbacks Norton has experienced over the years
• The kinds of schools that ACE Scholarships has agreements with
• What ACE Scholarships are seeing regarding the growth of Christian schools and how COVID-19 has impacted that growth
• How to get involved in the ACE Scholarship program

Norton Rainey’s Word of Wisdom:

Belief is so powerful. We believe in the future of our country through education for our kids, so I encourage you to keep believing and keep being optimistic because positivity and joy will make our country better.

Connect with Norton Rainey:

• ACE Scholarships Website
• ACE Scholarships on Instagram
• ACE Scholarships on Facebook
• ACE Scholarships on Twitter

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Kate Gardner is the daughter of David Gardner, co-founder of The Motley Fool, a financial literacy platform that helps millions of people attain financial freedom through their website, podcasts, books, newspaper column, radio show, and investing services. In this special episode of The Wow Factor, Kate talks to Drew Formsma, Brad’s son, about the responsibility of becoming a responsible steward of your family’s wealth.

Kate joins Drew on the show to share her experience of being entrusted with a large chunk of her family’s finances at the tender age of 21 and how her parents prepared her for the responsibilities her role entails. She explains what she means by an abundance mindset and how it informs how she sees her financial obligations. Kate also discusses how to develop a self-transcendent approach to life so you are rooted in what you can do for others rather than what you do for yourself.

“I do really want to focus on generosity.” - Kate Gardner

“If there is a concept of legacy development, then starting early is a huge tool in creating a culture where the family is able to have important conversations.” - Kate Gardner

“What we cultivate together is long-term growth.” - Kate Gardner

This Week on The Wow Factor:

• How Kate’s parents and grandparents become successful
• What Kate learned about creating a company culture from her family
• How becoming involved with faith initiatives and the church community built Kate’s leadership skills and sense of personal values
• The moment Kate realized what her father had in store for her
• How to get your children ready to steward generational wealth
• What stewardship looks like for Kate, and how she chooses what she’s going to invest in
• Why living generously is so essential to Kate
• How Kate prays through her financial decisions at a young age
• Why it’s important to read and learn about how to manage your financial responsibilities

Kate Gardner’s Word of Wisdom:

I would definitely encourage people in my position to know that they’re not alone — even if they feel very different from their peers or feel that there's so much responsibility or too many potential paths ahead of them. The next generation has to figure out how to live an integrated life, and families need to think about not just leaving a legacy, but living a legacy.

Connect with Kate Gardner:

• Kate Gardner on LinkedIn
• Magnify (Kate Gardner’s Nex-Gens Ministry)
• Ascendants Podcast
• The Motley Fool Website
• The Motley Fool on LinkedIn

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Third-generation jewelry store owner Tom Fox grew up in Grand Rapids, Michigan, during the Great Depression and owned and successful jewelry chain Fox Jewelry Company until he retired in 1990. Always a keen supporter of local charities, upon selling his business, Fox took his philanthropy to a new level when he and his wife established the Tom and Mickie Fox Family Fund, the first donor-advised fund at the Grand Rapids Community Foundation. The Fox’s donations have enabled Grand Rapids hospitals to update their equipment with the use of robotic technology significantly, and they have also given significant gifts to several Grand Rapids institutions that benefit the entire community.

Today Tom joins me to discuss what he learned from his father as a business leader and teacher and why working in the family jewelry store from the ground up helped him understand some key principles of leadership. He shares the importance of gaining your customer’s trust and why should put the work into building a relationship with your clients, and why he felt that the personal touch went a long way when dealing with the rare customer issues and problems the stores faced. Tom also discusses the vital work of the Grand Rapids Community Foundation and how the Fox family became involved in philanthropic giving.

“Make sure you know what the value of advertising is and what medium you should be using to promote your business, if you’re not there, right on top of it, you’re not going to be successful.” - Tom Fox

This week on The Wow Factor:

• Tom’s early education and first experience of working in his father’s jewelry store
• The store’s new business model of 1949 and the problems with being a credit business
• How Tom learned to take over the business when his father was ill
• Why Tom started doing live tv broadcasts himself
• The times' Tom learned from challenges that came his way as a business leader
• Why Tom felt was so important to look after his employees and why he saw the company as a family
• Why it’s so critical to have the goods to back up the advertising
• What happened when the business was sold, and the new owner changed the name of the Fox Jewelry stores
• The value of having a good sense of humor and how Tom used it in business
• The difficulties of retail hours and how Tom balanced that with a successful family life
• Why Tom was happy to be proved wrong on a marketing front and why it helps to be willing to try anything
• What is keeping Tom busy these days

Tom Fox’s Words of Wisdom:

The customer is right, even when they’re wrong. Treat them right, treat them respectfully, and be positive and optimistic in your interactions.

Connect with Tom Fox:

• Grand Rapids Community Foundation Website
• Grand Rapids Community Foundation on Facebook
• Grand Rapids Community Foundation on Instagram
• Grand Rapids Community Foundation on Twitter

Connect with The WOW Factor:

• Words of Wisdom Website
• I Like Giving: The Transforming Power of a Generous Life by Brad Forsma
• LinkedIn
• Instagram
• Facebook
• Twitter

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Dr. Jim Loehr is the co-founder of the Johnson & Johnson Human Performance Institute, which helped train and inspire more than 250,000 business, sports, medicine, and military leaders worldwide. World-renowned performance psychologist, researcher, and author of 18 books, including his most recent, Leading With Character, and the national bestseller The Power of Full Engagement. His 18th book will be available Dec. 8th, published by Wiley. Dr. Loehr holds a Master's and Doctorate in Psychology and is a full member of the American Psychological Association.

Dr. Loehr joins us on The Wow Factor this week to discuss why it’s critical to be intentional about how you want to run your life and the importance of examining your decisions to ensure you are acting with integrity. He shares why the whole focus of his career has been equipping the area of a person's brain where they are making moral and ethical decisions so that they consciously develop their own personal vetting system. Dr. Jim also explains what he learned at the Nick Bollettieri Tennis Academy, working with players such as Andre Agassi, Monica Seles, and Jim Courier, and how that led to him starting the Human Performance Institute.

“Health ignites performance.” - Dr. Jim Loehr

“Your treatment of others is going to be the ultimate scorecard for how you measure your life.” - Dr. Jim Loehr

“How you treat others is the most important dimension for sustained success.” - Dr. Jim Loehr

This Week on The Wow Factor:

• The impact of Dr. Loehr’s father’s passions and enthusiasms on his path in life
• Loehr’s early career as a community mental health specialist and the man who inspired him to pivot and apply psychology to human performance in sport
• How Dr. Loehr used important moral and ethical assets as a launchpad for helping people become incredible competitors in a brutal arena
• What drove Dr. Loehr to study character, and why he decided to share over 30 years' worth of data in his book Leading with Character: 10 Minutes a Day to a Brilliant Legacy Set
• How data fits into understanding sustained high performance
• The two types of character and how they impact an athlete’s success
• Why humility and empathy are so necessary for performers, and how those qualities sustain them at the top
• How the gift of generosity helps you connect with other human beings in a meaningful way
• Why culture powerfully determines how we evolve as human beings
• Why your private voice is the most important coach you will ever have in your life
• Why Dr. Loehr is so passionate about working with veterans

Dr. Jim Loehr’s Word of Wisdom:

The most precious part of who you are is often the most neglected, but it’s in this extraordinary place where you make the decisions that will determine your destiny and the destiny of so many people. Make sure your life purpose is your own. Develop a self-transcendent approach to life so that you are rooted in what you can do for others rather than what you do for yourself.

Connect with Dr. Jim Loehr:

• Jim Loehr’s Website
• Leading with Character: 10 Minutes a Day to a Brilliant Legacy Set by Dr. Jim Loehr

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

Videos Mentioned in the episode:

• I Like Veteran.
• I Like Military.

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Lindsey Ueberroth is Chief Executive Officer of Preferred Hotels & Resorts and a member of its Board of Directors. Since joining the company in 2004, Lindsey has helped solidify the position of Preferred Hotels & Resorts as an iconic global hospitality brand, a preferred partner for independent hotels, and a trusted resource for travelers seeking an authentic, independent luxury hotel experience. Her strength and success as the Preferred Hotels & Resorts leader earned her recognition in 2017 by Hotel Management as one of the 30 most influential women in hospitality. She also received back-to-back accolades in 2015, first by HOTELS magazine as one of the top 10 most noteworthy hoteliers in the world and then by Lodging Magazine as one of the 20 most influential females in the lodging industry.

I feel privileged to have Lindsey join me on The Wow Factor to share her journey into hotel management and how her understanding of the change management space led her to work with her parents at Preferred Hotels & Resorts. She dives into why she is committed to leading with kindness and why it’s critical to understand that kindness is a gift and a strength when used correctly. We also talk about what the Preferred Hotels & Resorts acronym GIFTTS stands for and how it encourages hotel partners to invest in their communities.

“Change creates opportunity.” - Lindsey Ueberroth

“We look at our people as an extension of our family and we look at our hotel partners as an extension of our family.” - Lindsey Ueberroth

“The concept of leading with love is important — I've learned over time it's better to be kind than right.” - Lindsey Ueberroth

This Week on The Wow Factor:

• How Lindsey shed her natural shyness and learned to embrace diversity and change
• Why Lindsey has travel in her blood
• What she learned from watching her dad pull an airline out of bankruptcy
• What Preferred Hotels & Resorts does to serve independent, unique travel destinations
• How Lindsey and her team communicate their expectations to the hotel owners in the group
• Some of the global events and conferences that Preferred Hotels & Resorts host
• The perks of booking your hotel stay via Preferred Hotels & Resorts as a traveler
• What Lindsey and her team do to encourage philanthropy in their communities
• The two global causes that Preferred Hotels & Resorts are actively supporting
• Why the company decided to rebrand in 2015 and how it has made a difference in their business

Lindsey Ueberroth’s Word of Wisdom:

The principle I love to lead by is ‘if it's not a hell yes, it's a hell no!’ Because I don't believe in hell maybe.

Connect with Lindsey Ueberroth:

• Preferred Hotels Website
• Preferred Hotels and Resorts Philanthropic Partners

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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John Maly began his career in the beauty industry when he took over his family’s company, Maly’s, and turned it into a $200 million business before selling it to L’Oreal. He then became the CEO of Mirabella Beauty, where he loved leading and developing people in addition to building the largest cosmetic company in the Professional Salon Industry. John is currently President of Wolf Creek Brewery, a role he has held since January 2016, and since April 2021, he has also been the Principal Owner at Atomic Filament.

I’m excited to welcome John to The Wow Factor to discuss how Maly’s moved from a small family business to a household name and share the early lessons he learned from his father and four elder siblings. We also dive into the differences in how each generation manages a business and how the Maly’s moved forward when the company changed hands from parents to children. John also describes the faith perspective that continues to drive him as a business leader today.

“Slowly, but surely, I kept letting my hands off the steering wheel and letting others really run the strip, and it worked great.” - John Maly

“Once you can surround yourself with great people, great things can happen.” - John Maly

“If you think you're in charge, if you think everything is all about you, at some point in your life, you're going to realize that's not true. You're going to realize that God's in charge, and He's always been in charge.” - John Maly

This Week on The Wow Factor:

• John’s strong connection with his family’s beauty business
• The impact of changes in fashion on the beauty business
• The importance of helping your kids move forward and become independent
• Why John decided to go to college to become an accountant and how that drew him back round into the family business
• Some of the professional challenges John ran into growing the business from $2 million to $200 million
• What John learned as a leader through building his business
• How hair guru Paul Mitchell shocked John’s conservative parents
• How John and his siblings worked through serious conflict in the business
• Where life took John after he sold the family business
• How John gives back to the community via his businesses

John Maly’s Word of Wisdom:

Business leaders should understand that ultimately, God is in charge, He's always been in charge, and He's always cared for you. God has you in the palm of His hand, always.

Connect with John Maly:

• A Beautiful Story: The Maly’s Story by John Maly

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Daria Foster is the retired Managing Partner of Lord, Abbett & Co. LLC. She has more than 40 years of financial services industry experience, more than half of which has been with Lord Abbett. She joined the firm in 1990 as Director of Fixed-Income Marketing and was responsible for establishing the firm’s institutional investment business. In 2006, she was elected Director and President of Lord Abbett Mutual Funds, and she was named Managing Partner of Lord Abbett in 2007. Daria is the Chairman of the Board of Trustees of the Alvin Ailey Dance Foundation, serves as the Vice Chair of the New York Philharmonic, and is the Chairman of ReadWorks, a nonprofit organization committed to creating a culture of academic excellence in urban elementary schools.

Daria joins me on The Wow Factor to share her career trajectory from paralegal to CEO at Lord, Abbett & Co. She shares some of the early challenges her job as CEO entailed, how they were balanced by the valuable benefits of working with such a strong supportive team, and why she believes that humility and empathy are the foundation of successful leadership. Daria also shares why she firmly believes that liberal arts form the foundation of a satisfying and rewarding life and how she is fulfilling that aspect of her life now that she has retired from the world of finance.

“If you show your interest, people will be interested in you.” - Daria Foster

“The only reason we're here is for the clients. So everything needs to be done through the lens of the client.” - Daria Foster

“I was so grateful for the opportunities that were given to me and for the people that I worked with.” - Daria Foster

This Week on The Wow Factor:

• Daria’s early involvement in student leadership roles
• Why Daria opted for a career in finance when she finished college
• When Daria made the move to work at Lord, Abbett & Co
• Her experience as the first female CEO of the company
• Whether Daria feels there was a glass ceiling in finance at that time
• Why it is essential to be honest when you don’t understand something
• The value of making yourself available and trustworthy because you will ultimately learn more about what's going on
• Why gratitude is a gamechanger
• What Daria is doing in her retirement, including her involvement with the Alvin Ailey American Dance Foundation, the New York Philharmonic, ReadWorks, and select organizations in Naples, Florida focusing on education
• Why understanding how to connect genuinely with others is a key skill for any leader

Daria Foster’s Word of Wisdom:

Humility and empathy as critical skills for any leader. When you're in a position of leadership, having that sensitivity to others is so important.

Connect with Daria Foster:

• ReadWorks Website

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Admiral Vernon Eugene Clark is a retired admiral who served as the Chief of Naval Operations (CNO) of the United States Navy. He retired on July 22, 2005, making his tenure of five years the second-longest serving CNO behind Arleigh Burke. Admiral Clark has received numerous military decorations for his service, including four awards of the Defense Distinguished Service Medal, three Navy Distinguished Medals, and three awards of the Legion of Merit. Since his retirement, he has been honored with the Eisenhower Award from the Business Executives of North America, the Distinguished Sea Service Award from the Naval Order of the United States, and the Distinguished Service Medal of the Military Order of the World Wars.

Admiral Clark earned his undergraduate degree from Evangel College in Springfield, Missouri, and has an MBA from the University of Arkansas. He has since received Honorary Doctorate degrees from the University of Toledo, Old Dominion University, Northwest University, and Palm Beach Atlantic University.

Admiral Vern Clark continues to share the wisdom gleaned over a long and distinguished Naval career and dives into leadership conundrums, including the attrition rate in the US Navy when he took over as Sea Chief and what he did to solve that problem. He defines what alignment means to him and why he made it one of the central themes of his leadership. Admiral Vern also shines a spotlight on leadership, his belief in having vision as a leader, and how that belief guided him in the wake of the tragic events of 9/11.

“It's been said before that I bring a little bit of passion to the game.” - Admiral Vern Clark

“Alignment is really about communication.” - Admiral Vern Clark

“More is caught than taught.” - Admiral Vern Clark

This Week on The Wow Factor:

• The five principles on which Admiral Vern founded his leadership
• The importance of culture in a large organization
• The importance of getting buy-in from the sailors and how Admiral Vern brought his Master Chiefs on board with his plans
• Admiral Vern’s goals of equipping and empowering the whole team
• How Admiral Vern and his team solved the problem of attrition
• Where Admiral Vern was when the tragic events of 9/11 occurred and his immediate response to deploy loaded aircraft carriers and destroyers to strategic positions
• When Admiral Vern first met President Bush at his inauguration and the promise he made him
• The story of Admiral Vern’s relationship with Donald Rumsfeld, Secretary of Defense
• The importance of listening as a leader
• Why Admiral Vern feels that the Lord was watching over him throughout his career

Admiral Vern Clark’s Word of Wisdom:

Having a strategic communications plan that moves you forward as a team or organization is vital.

Connect with Admiral Vern Clark:

• Any questions for Admiral Clark can be sent to brad@thewowfactorpodcast.com

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Admiral Vernon Eugene Clark is a retired admiral who served as the Chief of Naval Operations (CNO) of the United States Navy. He retired on July 22, 2005, making his tenure of five years the second-longest serving CNO behind Arleigh Burke. Admiral Clark has received numerous military decorations for his service, including four awards of the Defense Distinguished Service Medal, three Navy Distinguished Medals, and three awards of the Legion of Merit. Since his retirement, he has been honored with the Eisenhower Award from the Business Executives of North America, the Distinguished Sea Service Award from the Naval Order of the United States, and the Distinguished Service Medal of the Military Order of the World Wars.

Admiral Clark earned his undergraduate degree from Evangel College in Springfield, Missouri, and has an MBA from the University of Arkansas. He has since received Honorary Doctorate degrees from the University of Toledo, Old Dominion University, Northwest University, and Palm Beach Atlantic University.

This week on The Wow Factor podcast, I’m excited and honored to be joined by Admiral Vern Clark, who shares some of the lessons learned over his distinguished Naval career. He shares his commitment to covenant leadership, what that means, and how he strives to embody its principles in his own leadership. Admiral Vern also describes his top five priorities of manpower, current readiness, future-readiness, quality of service, and alignment when he became Chief of Naval Operations and what that meant practically for him and his teams

“I was raised in a home where we constantly heard about God's plan for our life - and that really framed my background in a very important way..” - Admiral Vern Clark

“There's no need for me to have a big program on covenant leadership. I need to just demonstrate it.” - Admiral Vern Clark

“Our actions are screaming so loud, they can't hear a word we say, so if we're not living it and walking it, it doesn't matter what all the words are.” - Admiral Vern Clark

This Week on The Wow Factor:

• Admiral Vern’s experience of growing up the son of a Pastor in the central section of the USA
• His early experiences of leadership, including on a kids baseball team
• The experience of gaining an MBA at the University of Arkansas against the backdrop of the Vietnam war
• How he came to find his life’s path as a Commissioned Officer in the US Navy and why he was convinced he would be staying in for only three years only
• What convinced Admiral Vern to rejoin the Navy and the career that followed
• Why he believes that leadership is a two-way relationship
• Resources that Admiral Vern has used in his commitment to being a lifelong learner
• The questions that the term ‘heart of covenant’ bring up
• How Admiral Vern’s strong faith has helped him in his role as a leader

Connect with Admiral Vern Clark:

• Any questions for Admiral Clark can be sent to brad@thewowfactorpodcast.com

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Admiral Vernon Eugene Clark is a retired admiral who served as the Chief of Naval Operations (CNO) of the United States Navy. He retired on July 22, 2005, making his tenure of five years the second-longest serving CNO behind Arleigh Burke. Admiral Clark has received numerous military decorations for his service, including four awards of the Defense Distinguished Service Medal, three Navy Distinguished Medals, and three awards of the Legion of Merit. Since his retirement, he has been honored with the Eisenhower Award from the Business Executives of North America, the Distinguished Sea Service Award from the Naval Order of the United States, and the Distinguished Service Medal of the Military Order of the World Wars.

Admiral Clark earned his undergraduate degree from Evangel College in Springfield, Missouri, and has an MBA from the University of Arkansas. He has since received Honorary Doctorate degrees from the University of Toledo, Old Dominion University, Northwest University, and Palm Beach Atlantic University.

This week on The Wow Factor podcast, I’m excited and honored to be joined by Admiral Vern Clark, who shares some of the lessons learned over his distinguished Naval career. He shares his commitment to covenant leadership, what that means, and how he strives to embody its principles in his own leadership. Admiral Vern also describes his top five priorities of manpower, current readiness, future-readiness, quality of service, and alignment when he became Chief of Naval Operations and what that meant practically for him and his teams

“I was raised in a home where we constantly heard about God's plan for our life - and that really framed my background in a very important way..” - Admiral Vern Clark

“There's no need for me to have a big program on covenant leadership. I need to just demonstrate it.” - Admiral Vern Clark

“Our actions are screaming so loud, they can't hear a word we say, so if we're not living it and walking it, it doesn't matter what all the words are.” - Admiral Vern Clark

This Week on The Wow Factor:

• Admiral Vern’s experience of growing up the son of a Pastor in the central section of the USA
• His early experiences of leadership, including on a kids baseball team
• The experience of gaining an MBA at the University of Arkansas against the backdrop of the Vietnam war
• How he came to find his life’s path as a Commissioned Officer in the US Navy and why he was convinced he would be staying in for only three years only
• What convinced Admiral Vern to rejoin the Navy and the career that followed
• Why he believes that leadership is a two-way relationship
• Resources that Admiral Vern has used in his commitment to being a lifelong learner
• The questions that the term ‘heart of covenant’ bring up
• How Admiral Vern’s strong faith has helped him in his role as a leader

Connect with Admiral Vern Clark:

• Any questions for Admiral Clark can be sent to brad@thewowfactorpodcast.com

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Brian E. Mueller is an American academic and university administrator. He is the current president of Grand Canyon University and CEO of Grand Canyon Education. Before taking the reins of Grand Canyon University, Brian was the president and a director of Apollo Education Group, the parent company of the University of Phoenix. Brian also held executive positions with the University of Phoenix Online, including CEO, chief operating officer, and senior vice president.

Brian joins us on the show to share what he has built at Grand Canyon University and why he was so committed to building a Christian university that catered to all socio-economic backgrounds. He describes the impact of the 2008 recession on his team’s mission to raise capital to support Grand Canyon’s mission. Brian also describes some of the social programs Grand Canyon is involved in, including CityServe (a network of churches and community service organizations dedicated to helping the needy and transforming broken communities), The Learning Lounge, which supports elementary-age kids, the largest Habitat for Humanity program in the world, and crime prevention initiatives in the local area.

“We believe in partnerships. Christians should be the most collaborative group of people in the world.” - Brian Mueller

“Our goal in coming here was to make private Christian higher education affordable to all socioeconomic classes of Americans.” - Brian Mueller

“What we're learning is the appetite for people in this country to get their young people in an environment where they can learn about the world in the context of the biblical narrative.” - Brian Mueller

This Week on The Wow Factor:

• What Brian learned about the value of hard work from an early age
• Where Brian went professionally when he left college
• Why he moved to Denver, his time as a head basketball coach, and the decision to return to Arizona
• How his wife’s big surprise led to Brian leaving his Ph.D. program and signing up to teach at the University of Phoenix
• The two key lessons that Brian learned when he was growing the University of Phoenix online
• Lessons that Brian has learned about making private Christian higher education affordable to all socioeconomic classes of Americans through Grand Canyon University
• Why Brian’s past experience in raising money through capital markets gave him a vision for how to fund Grand Canyon University, which has meant they haven’t had to raise tuition fees in 14 years
• How Brian went about marketing the university and increasing the number of students so dramatically
• Brian’s five-point plan for achieving his vision for Grand Canyon University’s role in building a Christian community here

Brian Mueller’s Words of Wisdom:

When people ask me about leadership, I always tell them that vision is the most critical component. You have to see the future; you have to focus on who your customer is and stay focused on getting better every day, every week, every month, and every year to stay out in front of the competition.

The Church needs to develop leaders who are visionaries who are forward-thinking so that the Christian community can lead the world and not react to the world.

Connect with Brian Mueller:

• Grand Canyon University Website
• Grand Canyon University on Instagram
• Grand Canyon University on Facebook

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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Dr. Meg Meeker has spoken nationally about parenting issues on national radio and TV, which has created a strong national and international following. She has spent almost thirty years writing, teaching, speaking, and working as a practicing pediatrician. Her life’s work has been about equipping parents and children with the tools necessary for health and happiness. Dr. Meg has written six books and spoken to thousands of families, always with the goal of helping strong parents build strong children for a brighter future.

Dr. Meg joins us on the show to share how her book Strong Fathers Strong Daughters aims to help fathers to see themselves through the lens of their daughters and give them a roadmap to developing a great relationship. We discuss the importance of being intentional with your kids and giving them the time they crave rather than spending too much time focusing on your phone! Dr. Meg also shares why patience, perseverance, courage, strength, and fortitude are the keys to connecting with your child.

“Even that small thing, 20 minutes here and there having coffee with your daughter, will change who she becomes as an adult.” - Dr. Meg Meeker

“When a dad takes the time to stop and listen. That's a big deal.” - Dr. Meg Meeker

“We need to train ourselves to look at people and turn off the noise. Our kids need to learn how to be quiet with us, and that's when deep relationships really begin to form.” - Dr. Meg Meeker

This Week on The Wow Factor:

• Meg’s journey to becoming a pediatrician, including the emotional and psychological aspects of her vocation
• The experience of moving from New England to the Midwest and what Meg loved about raising children in her new home
• How Dr. Meg’s writing career evolved and how her own kids’ influenced her decision to write her first book
• The difference between a mom listening and a dad listening
• Why parents need to turn their phones off and pay attention to your child
• Why the way a father treats his daughter sets the tone for her future relationships with men
• Why Dr. Meg advises parents to encourage their children to work
• How the relationship between a mother and a son differs from the relationship between a mother and her daughter

Meg Meeker’s Words of Wisdom:

Pay attention and focus on your child's heart. Stop worrying about the outer layer, peel it back, and focus on character because that’s what your kids need.

Connect with Meg Meeker:

• Meeker Parenting Website
• Strong Fathers Strong Daughters by Dr. Meg Meeker

Connect with The WOW Factor:

• The WOW Factor Website
• Connect with Brad Formsma via email
• Brad Formsma on LinkedIn
• Brad Formsma on Instagram
• Brad Formsma on Facebook
• Brad Formsma on Twitter

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For nearly 30 years, Michael Komara has been helping people gain clarity and direction on challenges they face by lighting the way forward with direction and solutions, so they can experience all they were designed to be. He offers boutique-style service to his clients at Solas Wealth by developing each financial plan and investment portfolio to fit each client’s specific needs. Michael believes in continual personal and professional improvement, utilizing a collaborative approach in his work, speaking the truth in love, seeing the humor in situations and life, and having a lot of fun along the way.

Michael joins us on The Wow Factor to discuss what he learned as a young man working in the family business, including lessons in human behavior. He shares why his career path took him from teaching to ministry and on to founding his own financial services company. In addition, he describes some of the challenges he encountered along the way. Michael also discusses the goal of his book, Unlimited Upside, unpacks his seven F’s, explains the process of creating them, and shares why the first one on the list is fun.

“A person can be successful in one or two areas of their life. But if they continue to avoid or neglect some of these other key areas, it's only a matter of time before the cracks start to surface.” - Michael Komara

“If you stay in a ‘have to’ job for too long of a time, you start getting crusty, your attitudes start changing, and people pick up on it.” - Michael Komara

“Be aware — as we grow and can increase in our level of awareness, we will become that much more effective as leaders.” - Michael Komara

This Week on The Wow Factor:

• How Michael’s love of sport impacted his leadership skills
• Where Michael’s interest in money management came from
• The importance of understanding the necessity of finding balance in life
• Michael’s book Unlimited Upside and why he was inspired to write it
• How finding $30,000 in a freezer made Michael reevaluate the role of money in life
• Why Michael decided to move from teaching into ministry after college
• Why Michael’s plans to build his own business in the financial sector were almost torpedoed before they really got underway
• Why Michael and his wife Mary Ann came up with the term ‘fun meter’ and what it means
• Where he got the idea to write a tribute to his parents in his book
• Why Michael feels it’s critical to find a job that gets your heart pumping
• How to be a ‘can do’ leader in life

Michael Komara’s Words of Wisdom:

I've discovered over the years that as we grow and increase our awareness level, we will become much more effective as leaders. I'm talking about both self-awareness and the awareness of how others are feeling in the moment, and whether you’re connecting effectively and authentically.