IREM: From the Front Lines: Recent Episodes
Institute of Real Estate Management
All the happenings in the Property Management and Real Estate field. Brought to you by the Institute of Real Estate Management
Budget season can feel like forecasting in a fog, especially when repair costs spike, insurance jumps or occupancy shifts. Today we're clearing the air with a practical on-the-ground playbook for multifamily operators. Today we are joined by Sarah Wickline, Senior Regional Director with OMNIA Partners. Sarah helps operators translate T-12s, rent rolls and market realities into budgets that actually hold up without derailing on-site teams
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Today we're talking about something many real estate owners and operators never really dig into—the true cost of their janitorial services contract. When you get that monthly invoice from your cleaning contractor, you probably see one lump sum, but hidden inside that number is not just the cost of labor, but also the cleaning products—paper, liners, chemicals—and here's the kicker: those products are often marked up, sometimes significantly. So the question is, are you paying more than you should for the basics that keep your buildings running? And if so, what can you do about it? In this episode, we'll uncover how unbundling your janitorial supplies from your service contract can save you money, improve transparency, and give you more control. Joining me today is Maura Wilson, Senior Regional Director at OMNIA Partners. Maura helps property teams standardize specs, unbundle inflated supply costs, and leverage national pricing without sacrificing quality. She’ll walk us through exactly how to turn hidden markups into real margin.
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In this episode, IREM Foundation’s Executive Director, Rebecca O’Brien talks to Russ Morningstar from Jackson Control and Giuls Kunkel from BGO to discuss the IREM Jackson Control Sustainability Awards and what they reveal about the future of energy, automation, and ESG performance.
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In this special bonus episode, Kimberly Vasseur ARM®, Learning and Development Manager at Jefferson Apartment Group and member of the IREM Technology Advisory Council, joins us to unpack the findings from the 2025 IREM & AppFolio AI Survey Report. AppFolio is a Gallery Level Industry Partner and this report was made possible thanks to their support through their 2025 Industry Partnership. We dive into how AI is streamlining property management tasks—from reputation management to financial reporting—and why its impact on employee experience remains complex. Kimberly also shares her perspective on the leadership strategies, training gaps, and workflow redesigns needed to unlock AI’s full potential across the industry.
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In this episode, Ashkán Zandieh from CRETI, the Center for Real Estate Technology & Innovation, joins us to talk about how misaligned interests between owners, managers, and lenders—known as the principal–agent problem—impact real estate. We also explore how technology, from AI-enabled property management platforms to real-time financial reporting tools, is reshaping those dynamics. To learn more about CRETI, visit creti.org. Welcome to the podcast, Ash.
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In this episode, Natalie Goodman, Founder and CEO of IncentiFind, talks to us about how her company helps property owners and managers uncover hidden green incentives, adapt to shifting federal policies, and drive sustainability through cost savings and innovative technology.
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In this special bonus episode of From the Front Lines, Jeffrey Lapin CPM®, ARM® , joins us to recognize the start of National Preparedness Month and talk to us about preparing for disaster in real estate management.
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In this episode, IREM Foundation’s Senior Development Manager, Dana Gudel, talks to Maria Jordan, Janie Vasques, and Ed Peguero about the impact of IREM Foundation scholarships on IREM members’ careers.
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In this episode, Chris Corsten, Sustainability Manager with EBI Consulting, talks to us about certifying your properties as IREM CSPs.
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In this episode, Dr. Rita Khan, CPM®, ARM®, and ACoM®, joins us to talk about the findings of her research project, “Effective Strategies to Improve Job Satisfaction and Reduce Property Manager Turnover”.
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In this episode, Ashkán Zandieh from CRETI, the Center for Real Estate Technology & Innovation, joins us to talk about how occupancy trends are reshaping property management. To learn more about CRETI, visit creti.org.
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In this episode, David Meit, CPM® and ARM®, Principal of Oculus Realty, talks to us about serving as an expert witness in property management.
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In this special bonus episode of From the Front Lines, IREM’s Senior Director of Government Affairs, Ted Thurn, talks to Toni Harris, CPM® and ARM®, about advancements made in fair housing, its challenges, and what members can do to support fair housing. Toni Harris serves on the IREM Board of Directors and is the Founder and CEO of K.A.T. Professional Development Services and SVP of Business Development with Riparian Capital Partners.
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In this episode, we talk to Logan Miller from Our Pet Policy about the top pet and Emotional Support Animal, or ESA, approval issues that real estate managers face.
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In this episode, we talk to Todd Feist, IREM Director of Sustainability Programs about the updated version of IREM Certified Sustainable Property certification, IREM CSP v.2025.
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In this special bonus episode of From the Front Lines, IREM President Dawn Carpenter, CPM®, talks to nationally recognized physician and media personality, Dr. Drew Pinsky, who will be speaking at PropertyCon 2025 in April. His keynote is titled: “Building Resiliency in a Chaotic World”.
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In this episode, Lindsay Bonilla, CPM® and CCRM® , senior regional property manager at Greystar talks to us about the rapidly growing market of mixed-use properties.
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In this special bonus episode of From the Front Lines, IREM Foundation’s Senior Development Manager, Dana Gudel, talks to the top three IREM Foundation’s 2024 Impact Icon Challenge competitors, Jim Helsel, CPM®, Lillie Norton, CPM®, ACoM®, and Rita Khan, CPM®, ACoM®. Congratulations to Jim Helsel, who earned the title of 2024 Impact Icon! The IREM Foundation Impact Icon Challenge provides an opportunity for the IREM community to raise money for those looking to earn their certification.
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In this episode, Stacy Holden from IREM Industry Partner AppFolio talks about the impact of AI on teams.
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Ashkán Zandieh from CRETI, the Center for Real Estate Technology & Innovation, joins us in this episode to talk about selecting and implementing NOI-positive proptech solutions. To learn more about CRETI, visit creti.org.
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In this episode, we talk to Maura Wilson from IREM Industry Partner OMNIA Partners about the importance of spend visibility and how spend data can benefit companies in commercial real estate.
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In this episode, we talk to Michael Graham, head of the EMPOWER Project, a U.S. Department of Energy-funded program that helps property owners and managers with their EV charging projects. To learn more about the EMPOWER project, visit workplacecharging.com.
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In this episode of From the Front Lines, Dr. Erin Hopkins discusses her research on how Koru Basic Mindfulness curriculum can support property managers. The research was a project funded by an IREM Foundation grant from the J.T. Aveni
Center for Research.
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In this episode, IREM Manager of Member Engagement, Brett Voeltz, CPM®, talks to 2024 IREM Excellence REME Award winner, Joseph Rubay, CPM®, ARM®, and his partner, Winnie Tran, CPM®, about their experience starting their own real estate management company.
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In this episode, Ted Thurn and Hillary Vrba from the IREM Advocacy team recap the election and its impacts on the real estate management industry.
To learn more about how you can advocate for issues important to real estate management, and to sign up for Advocacy Impact Day, go to irem.org/advocacy.
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In this episode of From the Front Lines, IREM Foundation Program Director Maureen Powers talks to Dr. Dustin Read about his research on Renters’ Perceptions of Residential Property Management.
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In this episode, Brian Thayer from IREM Industry Partner AvidXchange talks about real estate management payment trends.
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In this episode of From the Front Lines, IREM Program Director Maureen Powers talks to Greg Ericksen from Jackson Control about the 2024 Jackson Control Sustainability Awards.
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In this special bonus episode, we welcome Principal Deputy Assistant Secretary Richard J. Monocchio from the Office of Public and Indian Housing in the U.S. Department of Housing and Urban Development to discuss the Housing Choice Voucher Program and property manager participation.
For more information on participating in the HCV Program and to access property management resources, visit hud.gov.
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In this episode, Adam Baker from Schooley Mitchell joins us to talk about containing telecom expenses, including ways to reduce current costs and how to avoid future costs.
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In this episode, we talk to George Barriere with FirstService Residential, AMO® and Michael Spurr with ADS-TEC Energy about the ultra-fast EV chargers at the Marina Palms Yacht Club & Residences, a 470-unit condominium complex in North Miami Beach, Florida.
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In this episode, we talk to James Hannah with Parity about remote HVAC optimization in multifamily, condo, and co-op communities.
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Trevor Smith with Ecosystem joins us in this episode to talk about managing large retrofits in occupied buildings.
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In this episode, we talk about the latest in proptech with Maria Aiello with Clarity Building Controls, an AI IoT company, and Kimberly Vasseur, ARM®, with FCA Bonaventure.
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In this episode, we talk to Vik Venkatraman with Blueprint Events about Blueprint 2024 in Las Vegas, including who’s speaking and what to expect from this real estate and technology event.
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In this episode we talk with Mina Starziak Hawk, who's speaking at the 2024 IREM Global Summit in Indianapolis in October. Mina's a home renovation expert, real estate agent, co-founder and owner of Two Chicks and a Hammer and star of HGTV hit series, Good Bones.
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In this episode, Stacy Holden with IREM Industry Partner AppFolio discusses practical uses of AI in property management.
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In this episode, we talked to Mary Donovan with ndp | analytics about trends and property insurance costs, including where rates are rising and what's being done to contain them.
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Amanda Boyd with Link Logistics joins us in this episode to talk about managing final mile industrial properties.
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In this special bonus episode of From the Front Lines, we talk to RaN'ae Bacon, CPM®, ARM®, and Maria Richardson. RaN’ae served as a Diversity and Inclusion Succession Initiative, or DISI, Mentor to Maria, who’s a DISI Leader.
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In this episode, Brett Voeltz, CPM®, IREM’s manager of member engagement, will talk to three of IREM’s student members—Kaitlin Novak, Thomas Letke, and Rihan Ballari. They’ll share what drew them to the profession and talk about their experiences as students in real estate management programs.
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In this episode, we talk to Rebecca O’Brien, CFRE, Associate Executive Director of the IREM Foundation, and Ted Thurn, IREM’s Senior Director, Government Affairs, about the Advocacy Impact Day (AID) + ESG Summit, held in Washington D.C. February 27 and 28. Episode transcript
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In this episode, we hear from Dan Grant, Senior Vice President, Business Development, with OMNIA Partners about optimizing property purchasing to improve NOI. Episode transcript
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We hear from Dr. Erin Hopkins, Associate Professor of Property Management in the College of Liberal Arts and Human Sciences at Virginia Tech, and Dr. Dustin Read, Professor and Director of the Master of Real Estate Development Program at Clemson University, recipients of grants from the IREM Foundation J.T. Aveni Center for Research. Episode transcript
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In this episode, David Franklin from IREM Industry Partner Yardi discusses how to streamline purchasing and payables through automation. Episode transcript
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Welcome to a special episode of From the Front Lines, where we bring you an insightful conversation between Libby Ekre, CPM, 2024 IREM President, and Renee Savage, CPM, CCIM, IREM's Immediate Past President. Join us as Renee interviews Libby, who shares her experiences, insights, and visions for the future. Tune in and discover the dynamic exchange between two leaders shaping the past, present, and future of our organization. Episode transcript
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In this episode, we talk to Craig Gosselin from BlueStreak about IoT, or Internet of Things, solutions for commercial real estate. Episode transcript
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In this episode, Kerri Davis from Fortress discusses sustaining growth in your management business through the effective deployment of proptech.
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In this episode, we talk to Rebecca O’Brien, Associate Executive Director of the IREM Foundation, and Ted Thurn, Senior Director, Government Affairs with IREM about the Advocacy Impact Day + ESG Summit February 27-28 in Washington, D.C. Register now.
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In this episode, Karen Burns from Fyma joins us to talk about using your existing security, or CCTV, cameras to get real-time occupancy, footfall, and many other insights that help real estate managers maximize leased space and lower operating expenses.
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Greg Olerich from IREM Industry Partner PropertyManagerAssistant.com discusses how virtual assistants can relieve staffing bottlenecks, boost productivity, and increase profits.
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In this episode, Rikki Hemsley, CPM®, ARM®, CAM, VP of Learning and Talent Development for Wasatch Property Management, talks about the latest trends in training and development for real estate managers and their teams.
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Brandi Herdzina, CPM® joins us to discuss rediscovering balance in life at a time when extreme messages are at the forefront and steadiness is particularly difficult to find. Brandi’s speaking at the 2023 IREM Global Summit in Toronto.
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In this episode, we talk to Brian Thayer from IREM Industry Partner AvidXchange about the impact of automation on property management staff, including how to manage the change brought about by technology to create success stories for your teams.
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Kyle Scheele is known for his crazy ideas – from a cardboard Viking ship and a centaur bike to viral videos and a children’s book. He’s also worked with companies like KFC and Urban Outfitters, and he’s speaking at the 2023 IREM Global Summit in Toronto.
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In this episode, IREM CEO/EVP Linda Caradine-Poinsett, PhD, MJ, MBA talks to Suzi Craig, VP of Workplace Mental Health with Mental Health America, about what organizations, leaders, and managers can do to support good mental health in the workplace.
To access the screening tools referenced in this episode, visit screening.mhanational.org/screening-tools.
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In this episode, IREM Manager of Member Engagement Brett Voeltz, CPM® talks to Jatonne Trianna, RPA®, Senior Real Estate Manager with CBRE, Inc., AMO®, about property management as a career path.
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IREM Foundation Director Rebecca O’Brien talks to Greg Ericksen from Jackson Control about why ESG matters for investment real estate. Jackson Control is the IREM Foundation sponsor of the Jackson Control Sustainability Awards.
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In this episode, we talk to Taylor Hou from APM Help about solving pain points with your property management and accounting software.
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Tyler Christiansen from Funnel Leasing shares how customer relationship management (CRM) software can advance marketing and leasing goals by delivering an exceptional renter experience, creating efficiencies for management and leasing teams in the process.
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In this episode, we talk to Dan Simpkins from Dwellwell about how predictive maintenance can transform residential maintenance operations into a planned and proactive process and give property managers better insights into property performance.
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Jae Roe, CPM®, ACoM® from SOVA Real Estate Solutions shares insights into optimizing ancillary income, including new sources of ancillary income and best practices for maximizing revenue. Read more about ancillary income after the episode in JPM.
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We talk to Molly Simpson, Manager, Green Financing Business with Fannie Mae Multifamily, about their effort to collect and analyze energy and water consumption data for multifamily properties, as well as their Green Financing options. To take the survey, go to multifamily.fanniemae.com/financing-options/specialty-financing/green-financing/2023-multifamily-energy-water-survey.
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In this episode, Ted Thurn, Sr. Director of Government Affairs at IREM, talks to Kevin Logue, CPM®, and David Barrett, CPM®, ARM®, chair and vice chair of the Advocacy Committee, about the key issues that IREM members discussed with lawmakers and their staff at Advocacy Impact Day in Washington, D.C., in March.
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IREM CEO/EVP Linda Caradine-Poinsett, PhD, MJ, MBA talks to Kent Elliott, Principal of RETS Associates, an executive search firm focused on the real estate industry, about the current state of hiring and retention in real estate management.
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What’s happening in single family home management? Hear Alexandra Goldthwaite, CPM from HomeRiver Group give an update on the latest trends with this asset type, including current renter preferences and management challenges.
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Jose Giraldo from Zeitview talks about remote-controlled aerial vehicles, more commonly known as drones, and how they’re making everything from marketing to property inspections more dynamic and efficient, providing greater insight into a property’s operations.
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IREM CEO/EVP Linda Caradine-Poinsett, PhD, MJ, MBA sits down with 2023 IREM President Renee Savage, CPM, CCIM, who shares her vision for advancing IREM’s strategic plan and discusses the year ahead.
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Jessica Warrior, CPM and Director of Property Management at Granite Properties shares how to cultivate the natural gifts found in both ourselves and our teams.
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Ted Thurn, Sr. Director of Government Affairs and Amadi McPherson, Government Affairs Liaison at IREM discuss the recent midterm elections and preview next year’s Advocacy Impact Day.
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Charles Kellom, Sr. Director, Diversity, Equity, & Inclusion at IREM, shares three best practices that organizations can use to keep DEI at their forefront. Find out about the noteworthy DEI initiatives happening at IREM, both now and in the works for the future of the Institute.
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Kim Becking, change and leadership expert, previews her upcoming Global Summit session in a discussion on how to maintain a momentum mindset, set boundaries, and manage stress.
Brett Heising, Accessibility Champion, previews his upcoming Global Summit session on achieving true accessibility at your buildings and in your workplace culture.
Tenant screening is a complicated process. Sipho Simela, CEO and Founder of My Matrix Rent discusses how a unique scoring model can facilitate not just a more efficient screening process, but a more inclusive one.
B-Line CEO Aaron Short shares how it took a global pandemic for tech to boom in the real estate field and ways in which this Proptech can enhance several areas of the tenant experience.
Rowland Hobbs, CEO and co-Founder of Stake discusses the benefits of applying a customer loyalty mindset to the property management industry in order to drive resident satisfaction and retention and improve overall property performance. Programming note: From the Front Lines will continue in the Fall with Season 3 - stay tuned!
Ofo Ezeugwu, CEO and Founder of Whose Your Landlord shares how in-depth resident feedback can be turned into actionable operational insights that improve a property’s brand and success factors.
Drew Foulkes of Mesa discusses new plug-and-play energy optimization technology for reducing tenant temperature complaints and increasing energy cost savings for Class B and C commercial buildings.
Jeri Frank, CEO of Stratafolio shares best practices, tips, and commons pitfalls to watch out for when doing CAM reconciliations.
Water events can cause major property damage. Hear Uri Sokolov, CEO and Co-Founder of Watrix, discuss how AI can offer early detection of leaks, notify property staff, and prevent loss.
Stacy Holden, Industry Principal, AppFolio shares talent management insights from the recently released Property Manager Hiring and Retention Report and discusses how technology can support a culture of well-being and keep employees more satisfied.
Erin Hopkins, PhD and Associate Professor of Property Management at Virginia Tech uncovers motivations and perceptions around green building initiatives with specific focus on the IREM Certified Sustainable Property (CSP) certification.
Keith Stewart, Chief Growth Officer of K4Connect shares proptech trends in housing for older adults and seniors as the demand for technology to support healthy and happy living grows in this increasingly tech-savvy population.
IREM staff discuss the upcoming Advocacy Impact Day where they will tackle issues impacting the real estate management industry, and how to meet with federal legislators to advocate for meaningful change.
Bob Assoian, CPM, and EVP of NAI Hiffman discusses opportunities, challenges, and best practices for companies growing their business operations.
Babbie Jaco, CPM, VP of CAHEC Management, talks with Ted Thurn, our Sr. Director of Government Affairs about the nuances of managing rural housing.
Adam Segal, Co-Founder and CEO of cove.is, discusses what modern tenants are seeking and how office space can remain relevant in the current environment.
Erina Malarkey, Co-Founder and CEO of Remarkably.io, highlights the rise of marketing intelligence for multifamily managers and why these analytics are critical for success
Rob Finlay, CPM, Founder and President of Lobby CRE, shares how data standardization can be your competitive advantage in commercial real estate. And check out the IREM data benchmarks, now available.
Mary Donovan, Principal and Economist at NDP Analytics, reveals results of a recent study on insurance costs in the real estate industry, available here: https://www.irem.org/learning/tools/research-and-reports.
IREM CEO Denise Froemming discusses leading when time, talent, and resources can be scarce with Ben Underwood, CPM, Regional Director at Brookfield Properties.
James Scott, Lead Researcher at the MIT Real Estate Innovation Lab describes their new free web tool, the Real Estate Tech Tracker, which gathers, tracks, defines, and connects technologies that impact the built environment. The tool is available at: https://techtracker.mit.edu
Kasara Smith, CPM and Director of Asset Services at Cushman & Wakefield discusses benefits and things to watch out for when working with telecommunications riser management vendors.
Brian Bailey of the Federal Reserve Bank of Atlanta explains the Commercial Real Estate Momentum Index, a free tool that provides analysis of aggregated market dynamics to help users understand the momentum of change in commercial real estate markets across the country.
Marissa Limsiaco, President and Co-Founder of Otso, shares an innovative approach to lease securitization that’s attractive to both tenants and landlords.
IREM CEO Denise Froemming discusses strategies for overcoming obstacles in your path to leadership with Waddell Wright, CPM, Founder of W. Wright & Co.
Rob Fuller, CPM® Sr. Facilities Manager at CBRE shares special considerations in infrastructure, systems, and staffing necessary when managing data centers.
IREM CEO Denise Froemming discusses the qualities of a mindful leader with Jessica Warrior, CPM, Director of Property Management at Granite Properties.
Taryn Lewis, Director of Compliance at BH Management Services shares how her organization is navigating rental assistance programs.
Byrdy Kelley ARM®, CPM® and founder of Melan Property Management shares how she has powered through adversity both personally and professionally.
IREM CEO Denise Froemming discusses the value of trust in leadership with Sidney Ingelson, CPM® of Northern Trust Asset Management.
Dave Sayers, Sr. Director of Talent Development at Cortland, discusses staff onboarding, continued development, and building company culture.
Rob Finlay, CPM® and founder of Lobby CRE discuss business intelligence for real estate managers
Nate Smoyer of Avail discusses the results of a recent survey of small portfolio landlords on the ability to collect rents, access to information, and more.
Ted Thurn, Director of Government Affairs at IREM, shares highlights from last week’s Advocacy Impact Day
Chris Wetmore of ICE Robotics explains the benefits and operational efficiencies of fleet management cleaning equipment
Kylash Ramesh, Management Analyst at the NIH, discusses the phases of the asset life cycle and technology to optimize each stage
Shannon Longino, CPM and First Vice President-Asset Management of Truist Community Capital, LLC talks about the impacts of COVID on the public housing realm and best practices during this difficult time
Dave Garland and Ash Zandieh of Second Century Ventures discuss proptech that has blossomed due to the pandemic and what to expect regarding emerging technology going forward
Ted Thurn, Director of Government Affairs for IREM, discusses the latest federal coronavirus relief package
Residential cooking fires are on the rise as families live, work, and learn at home. Kelli Esposito of Auto-Out shares an innovative way to increase safety and prevent loss due to fires.
Adam Care of HSB discusses how sensor technology can monitor risk and prevent loss at properties from events such as water damage or refrigeration loss.
Kaci Hancock, CPM, ACoM shares creative ways retail and mixed-use tenants and managers are repurposing space
Wendy Mann, CEO of CREW Network, shares findings from a recent benchmarking study measuring the progress of women and diversity in the commercial real estate industry.
Barret Newberry, CEO of Leasera shares innovative resident retention strategies for today’s market, where resident retention programs are critical.
Ted Thurn, Director of Government Affairs at IREM, breaks down the recent eviction moratorium order, an extension of the CARES Act.
James Scott of the MIT Real Estate Innovation Lab describes various types of touchless access systems, their benefits and potential downsides, and how they can be used most effectively.
Wade Conlan of the ASHRAE Epidemic Task Force discusses best practices around HVAC operations including air filtration, potential supply chain issues, and best practices for reopening.
Deb Newell, MPM® and Sidney Ingelson, CPM® share the current state of the single family home rental market and discuss changes in operations due to the pandemic.
Nathan Miller of Rentec Direct discusses how multifamily managers have modified operations due to the pandemic and shares statistics on rent payments since the pandemic began.
CPMs Alan Yeung, Xia Chen, and Jianong Su discuss reopening in Shanghai, Wuhan, and Beijing, respectively, after the COVID pandemic in China.
Randy Airst of Exceedant discusses merit-based negotiation, objective criteria, BATNA, and more for negotiating commercial and retail leases during this time of uncertainty.
Stacy Holden of Appfolio shares results of a large-scale survey of multifamily managers, addressing topics from handling delinquent rents to taking steps to combat the virus.
Sheila Matuscak of Coeo Space discusses best practices for reopening commercial buildings from partitioning to working in shifts.
Kelly Charles-Collins, Esq., MBA and CEO of HR Legally Speaking examines biases, their impacts, and the potential influences of the recent pandemic.
Dave Domres, CPM® and Vice President of Physicians Realty Trust shares insights and special considerations for managing medical office buildings during this time.
Shannon Lawless and Jonathan Mahoney, attorneys at Ryan Swanson law firm, converse about legal obligations and potential areas of liability when dealing with a case of COVID.
Leo Turley, CEO of H Two National, addresses necessary updates to your organization’s standard operating procedures in light of the recent pandemic.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Pam Monroe, CPM® and Vice President of Property Management at National Church Residences shares her experience working with senior housing properties, including handling onsite cases of COVID-19.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Ted Thurn, Director of Government Affairs for IREM, breaks down the latest government relief package, and provides guidance for those who’ve already applied for a loan.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Donna Brighton, Chief Ideas Officer of Brighton Leadership Group, shares her advice for staying productive as we adjust to a new normal.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Ben Kollmeyer, MPH and Certified Industrial Hygienist at FACS, explains how to keep tenants, residents, and staff safe through cleaning, hygiene, and masking.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Dawn Carpenter, CPM® and Eileen Wirth, CPM® dive into the impacts of the CARES Act to both commercial and workforce housing properties.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Shannon Alter, CPM of Leaders Exceed talks about maintaining trust with staff and stakeholders through authentic leadership.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Ralph Amicucci, Esq., CPM® explains the force majeure lease provision and how it may impact managers’ rights to collect rent.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Michael Perlmuter, CEO and General Counsel of Sill Company, explains business interruption insurance provisions and the likelihood they’ll be enacted upon.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Ted Thurn, Director of Government Affairs for IREM, explains the CARES Act and its impacts on commercial real estate.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Barry Blanton, CPM® shares how to deliver exceptional customer service during these trying times.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Dr. Debbie Phillips, CPM® shares tips for keeping your team engaged in the remote work environment.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Ted Thurn, Director of Government Affairs for IREM, discusses Phases 1 and 2 of the federal coronavirus relief packages
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Chip Watts, CPM®, CCIM and Mindy Gronbeck, CPM®, CSM, CSX converse about conventional and unconventional methods for managing rent abatement requests.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.
Cammie Allie, CPM®, ARM® talks about taking your showings and move-ins virtual.
Please continue to visit the IREM page dedicated to providing updates and resources to support real estate managers in making informed decisions during this time.