Digital HR Leaders with David Green

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HR practices are rapidly evolving. To support these practices, the creation of a new operating model for people analytics is essential.

In this episode of the Digital HR Leaders podcast, host David Green sits down with Erin Gerbec, Director of People Analytics at Cardinal Health. Erin is a visionary leader who has successfully redefined the operating model for her people analytics team, transforming it into a high-functioning, consultative unit that aligns closely with business goals.

In listening to this episode, listeners can look forward to learning more about:

Erin’s insights on the challenges and strategies involved in creating a new operating model for people analytics
A detailed look at the steps taken to standardise reporting across the HR function, enabling a shift towards a more consultative approach
The impact of this shift on the way the people analytics team interacts with HR partners and the broader business
Key initiatives for training and upskilling that supported the transition to a new operating model
The technological advancements that facilitated the transformation and enhanced the customer experience
Practical advice on understanding customer needs through building personas and the benefits of collaborating with other business units

For HR leaders looking to innovate and drive strategic value through people analytics, this episode offers invaluable insights and actionable strategies.

Support for this podcast comes from Crunchr, a platform that integrates an HR data lake with state-of-the-art people analytics. Whether you're an advanced user or just starting out, Crunchr's generative AI co-pilot helps you unlock insights with ease. You can learn more by visiting www.crunchr.com

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In an era where technology is advancing at breakneck speed, the potential of AI to revolutionise HR and people analytics is undeniable. Yet the challenge for HR leaders lies in how they can effectively harness these innovations to drive real value for their organisations. How can they keep pace with the rapid advancements and ensure that AI is delivering tangible benefits?

To discuss this ever-important topic, on this episode of the Digital HR Leaders podcast, host David Green sits down with Armand Sohet, Chief Sustainability, HR and Communications Officer at AkzoNobel. Armand is a dynamic and forward-thinking leader with an impressive background at GE, Thales and Novartis, bringing a wealth of experience and a fresh perspective on AI’s impact on HR.

Listeners can look forward to:

Armand’s reflections on how technology has reshaped the HR landscape over the years
An in-depth look at the AI applications currently employed at AkzoNobel and the significant enhancements they have brought to HR processes
Real-world examples demonstrating how a data-driven approach to HR has led to substantial cost savings and efficiency gains for the organisation
Strategies for measuring the productivity impact of technology within HR teams and overcoming the generational challenges of tech adoption
Projections on the future landscape of HR discussions as Gen Z continues to integrate into the workforce
The intriguing question of whether we will ever fully understand AI

This episode is packed with insights and strategies for HR leaders aiming to stay ahead of the technological curve and drive meaningful change in their organisations.

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What does the current landscape of HR and people analytics look like today?

In this episode of the Digital HR Leaders podcast, host David Green is joined by Dirk Jonker, CEO of Crunchr, to discuss the latest developments for the industry.

From organisational network analysis to the current focus on skills and generative AI, topics covered in the discussion include:

Insights into how people analytics is enabling HR to play a more active role in business transformation and strategic alignment
The importance of partnering with finance to enhance cost management and demonstrate the commercial value of HR initiatives
The critical role of building data literacy within HR teams to leverage analytics effectively and drive informed decision-making
The essential role of middle managers in driving organisational change and how data can empower them to lead more effectively
An urgent discussion on why HR needs to start gathering and reporting on ESG metrics to meet new regulations and drive sustainable business practices
The future of people analytics and how HR can become a central part of any executive committee

Join David and Dirk as they delve into these key topics and provide valuable insights for HR professionals looking to stay ahead in the rapidly evolving world of people analytics.

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Driven by technological advancements and shifting workforce dynamics, the future of work is changing at a rapid pace. For Kate Bravery, Global Leader of Advisory Solutions & Insights, and Ilya Bonic, Head of Strategy and Career Business Leader at Mercer, this means adopting innovative strategies to navigate these changes effectively. As such the dynamic duo have paired up to put these into action through their book, "Work Different: 10 Truths for Winning in the People Age."

In this episode of the Digital HR Leaders podcast, David Green welcomes Kate and Ilya to unpack their 10 truths for thriving in the modern workplace. Exploring how their insights are transforming HR practices and helping organisations build more resilient and agile workforces, in this conversation, you can expect to learn more about:

The key concepts from "Work Different: 10 Truths for Winning in the People Age" and how they apply to today's work environment
Key findings from Mercer's Global Talent Trends 2024 report, focusing on human-centric productivity, trust and equity, and digital-first cultures
Real-world examples from the London Stock Exchange, Novartis, and Infosys, highlighting innovative talent management and skill development practices
The role of AI in transforming HR processes and enhancing talent management, from predictive analytics to personalised employee experiences
Practical strategies for HR leaders to build trust, foster transparency and create inclusive workplaces
How to use analytics to identify and bridge inclusivity gaps, ensuring fair and equitable treatment for all employees

If you are an HR Leader looking to gain a competitive advantage in the future of tomorrow, this is an episode you do not want to miss.

You can learn more by visiting www.crunchr.com

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What does cutting-edge DEI look like in action?

For Daisy Auger-Domínguez, author of the influential book, "Inclusion Revolution", it means shaking off the outdated DEI initiatives that no longer serve us and embracing modern strategies that truly drive systemic change.

In this episode, David Green is joined by Daisy to dive deep into the transformative world of DEI. Together, they explore how her approaches are redefining what it means to foster an inclusive and equitable workplace.

Not only does the conversation cover the evolution of DEI to date and Daisy's unique experience working with top-tier organisations like Warner Bros, Disney, and Google, but topics covered in the discussion also include: 

The pitfalls that companies often encounter with traditional DEI efforts and Daisy's recommendations for avoiding these common traps
An overview of the four-step model from "Inclusion Revolution" (Reflect, Vision, Act, Persist) and how these principles can be practically applied to instigate meaningful change
Strategies for HR leaders to effectively leverage analytics and data to align DEI initiatives with broader business objectives
The critical role of deep, genuine engagement with employee feedback to form strategies that go beyond surface-level understanding
Tips on how to maintain momentum and commitment to DEI in the face of resistance or slow progress, ensuring that initiatives are impactful and sustainable

This episode is essential for anyone eager to push the boundaries of traditional DEI work and champion real change within their organisation. 

You can learn more by visiting www.crunchr.com

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As the world of HR and people analytics evolves, how can we best leverage the tools, insight and technologies available to us?

In this thought-provoking episode of the Digital HR Leaders podcast, host David Green sits down with Craig Starbuck, Head of People Analytics at Roku, to explore the critical decision every HR leader faces: should you build your analytics capabilities in-house or buy them from external providers?

Leaning in on his ten-year background building and leading people analytics functions to excellence, Craig discusses the benefits and challenges of each option, guiding listeners through the strategic considerations vital for making informed decisions.

But this is not the only topic of discussion. The episode also delves into:

The importance of aligning people analytics with finance to drive substantial improvements in business outcomes
Framing analytics insights in the language of the business to effectively support strategic decision-making
How Craig is integrating passive and active data at Roku across a multitude of use cases
Insights from Craig's book, "The Fundamentals of People Analytics: With Applications in R" on upskilling HR teams in advanced analytics tools and methodologies

This episode is proudly supported by Worklytics, a people-centric analytics solution that combines passive listening with Organisational Network Analysis (ONA) to help you understand how work is getting done.

Curious to see how it works? Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders

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We all know the world of HR is changing. With the introduction of new technologies and a shift toward more holistic approaches to employee experiences, the traditional boundaries of human resources are rapidly evolving.

So, what does modern HR look like today?

At LEGO, it looks like a groundbreaking HR model they call "People, Places, and Culture”.

To explore how this innovative HR framework is setting new standards in the industry, in this episode of the Digital HR Leaders podcast, host David Green is joined by Loren Shuster, Chief People Officer at the LEGO Group.

Topics covered in the discussion include:

An examination of LEGO's holistic approach to integrating "People, Places, and Culture," and how it aligns with broader business objectives
A discussion on how this model influences LEGO’s strategies in talent management, workplace design, and cultural development
Insights into how LEGO utilises technology and analytics to support its innovative HR practices and maintain its commitment to continuous innovation
An analysis of the impact of these HR practices on creating a flexible and adaptive organisational culture
An exploration of the broader implications for other organisations looking to innovate their HR practices in similar transformative ways

For anyone interested in understanding how an integrated HR framework can transform an organisation’s approach to workforce management and enhance overall organisational effectiveness, this episode is a must-listen.

Support from this podcast comes from Worklytics, a people-centric analytics solution that combines passive listening with Organisational Network Analysis (ONA) to help you understand how work is getting done.

Curious to see how it works?  Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders

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What constitutes an effective manager today?

Worklytics’ research found that the role of the manager has changed exponentially since pre-pandemic. With therise of hybrid models and distributed teams, greater employee expectations and the need to integrate new technologies – these significant shifts in the workplace are all making the role of managers more complex.

To discuss these shifting dynamics, in this episode of the Digital HR Leaders podcast, host David Green is joined by Catherine Coppinger, Head of Customer Insights at Worklytics. Together, they delve into Worklytics’ latest findings on manager effectiveness, revealing some surprising insights that challenge the traditional views of management.

Topics covered in the discussion include:

How the role of managers has evolved post-pandemic due to hybrid work models, distributed teams, greater employee expectations and new technology integrations
Explanation of what passive data is and how it can be utilised to assess manager effectiveness from workplace tools
Analysis of how a manager’s network density affects the effectiveness of hybrid and return-to-office strategies
Insights into the optimal frequency of communication between managers and their remote or hybrid team members
Examination of the effects of delayering trends in large organisations on manager and organisational effectiveness
Exploration of the best team size for maximising managerial effectiveness based on recent research findings
Discussion on the ethical considerations in using passive data to inform business and HR strategies

For anyone interested in understanding and enhancing team dynamics and manager effectiveness through data, this episode is for you.

Curious to see how it works? Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders

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Creating a data-driven HR function isn’t just about number crunching. It is about the ability to turn these insights into stories that captivate, persuade, and inspire action.

In this episode of the Digital HR Leaders podcast, David Green sits down with Cole Nussbaumer Knaflic, for a deeply insightful conversation on the transformative power of storytelling in the context of HR data and analytics.

With the world having shifted dramatically towards distributed teams and digital-first communication, the tools and strategies we use to make our case to stakeholders have also had to adapt. Cole, fresh off the publication of her third book, "Storytelling with You: Plan, Create, and Deliver a Stellar Presentation," dives into how these shifts affect the way we should approach storytelling with data today.

Listeners will walk away with a wealth of knowledge on the following topics:

How AI technologies can enhance storytelling skills
Strategies to better understand your audience and customize your presentations for maximum impact
Essential guidelines for presenting data to stakeholders
Cole's secrets to captivating an audience, from confidence and tone of voice to avoiding common speaking pitfalls
Best practices for seeking and utilising feedback to continuously enhance your presentation skills

Curious to see how it works?  Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders

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In this episode of the Digital HR Leaders podcast, David Green is joined by Nickle LaMoreaux, Chief Human Resources Officer at IBM, to explore the transformative impact of Artificial Intelligence (AI) in HR.

With a spotlight on IBM’s pioneering work in integrating AI into HR practices, Nickle shares her invaluable insights into how AI is revolutionising the way we think about talent management, employee engagement and predictive analytics.

Key topics discussed in this conversation include:

The evolution of AI in HR at IBM
Examples of how IBM is harnessing AI to transform HR practices
How IBM turned the challenges of implementing AI in HR into opportunities
How IBM ensures ethical and responsible use of AI
The emerging trends and the skills HR professionals need to stay ahead in the digital age

Curious to see how it works?  Worklytics is offering a free Collaboration Analysis to the first 10 qualified companies who express interest by clicking on the following link: www.worklytics.co/DigitalHRLeaders

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How can people analytics enhance the strategic influence of HR?

In today’s episode of the Digital HR Leaders podcast, we will be exploring that exact question, through the lens of start-up financial services organisation, Chetwood Financial.

Having only been on their people analytics journey for a year now, Louise Millar, People Director, and Olivia Edwards, Colleague Engagement Lead, have seen a remarkable shift in the perception of HR by the overall business.

From reshaping company culture to gaining buy-in from senior leadership, Louise and Olivia offer invaluable insights into how people analytics is reshaping the future of HR. As such, listening to this episode, you can expect to learn:

How Chetwood Financial initiated and embraced their people analytics journey
Tangible examples of how data-driven insights have revolutionised HR strategies and reshaped organisational dynamics
The role of people analytics in reshaping company culture and fostering employee engagement
Strategies employed by Louise and Olivia for gaining buy-in from senior leadership and reshaping organisational values
The transformative impact of people analytics on the future of HR and organisational success

Support from this podcast comes from global platform leader for employee experience, Culture Amp. Learn more about how Culture Amp can help you create a better world of work at http://cultureamp.com

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As HR is increasingly becoming a strategic partner in driving organisational success, the call for evidence-based practice (EBP) in HR is louder than ever.

But what exactly does it mean to adopt an evidence-based approach? How can it transform how we attract, develop, and retain talent? And how is it different from people analytics?

In this episode of the Digital HR Leaders podcast, Rob Briner, Professor of Organisational Psychology at Queen Mary University of London and Associate Director of Research at the Corporate Research Forum, underscores the simple yet profound impact of integrating data, scientific research, stakeholder insights and professional expertise to improve HR effectiveness.

Throughout the conversation, David and Rob explore:

The principles of evidence-based practice and its critical role in contemporary HR strategy
Practical case studies demonstrating the application of evidence-based HR and guidelines for its implementation within organisational structures
What the differences are between evidence-based HR and people analytics
How these two approaches complement each other to enhance the HR function
Recommendations on when HR should lean towards people analytics versus evidence-based HR practices to make informed decisions
A debate on whether all HR practices should be evidence-based
Expert recommendations for Chief Human Resources Officers (CHROs) and HR leaders on incorporating EBP into organisational frameworks
Essential skills and competencies HR professionals that are vital for mastering evidence-based HR

This episode is a must-listen for HR professionals eager to build a data-driven HR function and elevate their strategic value and effectiveness through evidence-based practice, a testament to the power of integrating science with the art of human resource management.

Additional Resources: Evidence-Based HR: A New Paradigm

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In an era where the financial justification for HR initiatives is scrutinised more than ever, proving the ROI of culture and employee engagement initiatives is a critical challenge that many HR leaders are facing. However, demonstrating the financial impact of these initiatives is essential if we are to achieve board buy-in and ensure the sustainability of organisational culture in times of change and economic uncertainty.

This pressing issue is at the heart of this episode of the Digital HR Leaders podcast, where host David Green is joined by Didier Elzinga, CEO of Culture Amp. Together, they will be discussing:

The pivotal role of a thriving culture in driving business growth
The challenges businesses face in cultivating and maintaining a strong company culture, alongside practical strategies to address these challenges
Key findings from CultureAmp’s research (link below) on the impact of organisational changes, such as layoffs, on employee engagement, and the lessons learned about engagement recovery times
The remarkable resilience of employee engagement in regions like the UK and Germany
Effective approaches for HR leaders to demonstrate the financial impact of culture and engagement initiatives to the C-suite
Guidance for HR professionals on measuring the ROI of their culture and engagement efforts

This episode is an essential listen for HR leaders, chief people officers, and people analytics leaders looking to navigate the complexities of fostering a positive workplace culture in today’s economic climate. It offers not just insights and data but real-world advice on aligning culture and engagement initiatives with financial success.

Link to CultureAmp’s ground-breaking research with Forrester: https://tei.forrester.com/go/cultureamp/analyticsplatform/

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Do you struggle to be proactive with your long-term goals? Are you constantly putting out fires, with no time to strategise for the long game?

In this episode of the Digital HR Leaders podcast, host David Green sits down with Dorie Clark, a distinguished professor at Columbia Business School, successful entrepreneur and author of the influential book, "The Long Game: How to Be a Long-Term Thinker in a Short-Term World."

Together, they discuss the three-time celebrated Top 50 Business Thinker in the World’s invaluable insights into the essence of strategic patience and long-term thinking in today's short-term oriented world. Highlights from the conversation include:

Actionable advice on how HR leaders can carve out time from their busy schedules to focus on long-term goals
The importance of prioritising and the strategic value of turning down opportunities to ensure focus on the most critical projects
Insights on aligning objectives with business strategy while remaining flexible to adapt to unforeseen changes
How embracing failure can drive innovation and creativity
Understanding when to hold steady with your strategies and when to pivot

This episode is an essential listen for anyone in the HR field looking to break free from the cycle of reactivity and take a more strategic, long-term approach to their work and leadership.

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In the face of unprecedented changes in the world of work, driven by rapid technological advancements, shifting work models and the global economy's volatility, strategic workforce planning has never been more critical.

What can we learn from global tech giant, Microsoft, who have been leading the way in navigating these turbulent waters?

On this episode of the Digital HR Leaders podcast, host David Green sits down with Becky Thielen, Senior Director of People Analytics at Microsoft, who has been instrumental in charting the course for Microsoft's strategic workforce planning initiatives.

This conversation will unveil:

Microsoft’s critical ingredients for strategic workforce planning success
The strategy behind building a resilient workforce planning framework
Insights into the common challenges faced and how Microsoft has navigated these to establish a strong planning foundation
An exploration of the tools and data analytics Microsoft uses to drive workforce planning and decision-making
The tangible benefits realised from strategic workforce planning

This episode promises to be a rich resource of knowledge, strategies and insights for anyone interested in the future of work and strategic workforce planning.

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As technology advances at an unprecedented pace, the future of HR and its people strategies are going to be data-driven. However, as we navigate through this digital transformation, finding the optimal equilibrium between human intervention and AI automation within HR processes is key if we are to effectively harness the potential of these technological advancements.

In this episode of the Digital HR Leaders Podcast, David Green, and guest Bernard Marr, the author of "Data-Driven HR: How to Use AI, Analytics and Data to Drive Performance," delve deeper into this critical balance and its implications for the future of HR.

Therefore, listeners can expect to learn more about:

Insights into how HR is transitioning towards a data-driven approach, highlighting the pivotal role of AI, analytics, and data in reshaping HR strategies;
Real-world examples and use cases where the synergy between human expertise and AI automation is most beneficial in HR;
The ethical considerations surrounding the integration of AI in HR, ensuring fairness, transparency, and compliance;
The transformative potential of immersive technologies like VR and the metaverse in enhancing the employee experience;
How AI is revolutionising the field of people analytics and enabling HR professionals to make more informed decisions;
The essential skills that both current and future HR and people analytics professionals and leaders should cultivate to thrive in this era of rapid technological advancement;
The pivotal role of HR in redefining workforce skillsets for effective collaboration with AI and emerging technologies

This episode is for current and aspiring HR and people analytics leaders seeking valuable insights into striking the balance between data-driven decision-making and human intervention, as well as understanding the transformative potential of AI, analytics, and immersive technologies within HR.

Support from this podcast comes from ScreenCloud – the digital signage platform that helps HR around the globe elevate their digital employee experience, with 'screens that communicate'.

To learn how ScreenCloud can enable your organisation to increase employee engagement, drive productivity, and improve compliance, visit screencloud.com

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Despite an abundance of research highlighting the importance of AI in enhancing HR processes, the vast majority of organisations are still at the earliest stages of adoption.

Even among those that have already implemented AI in HR, many are using it only for one or two niche applications. This is largely due to the perceived complexity and high costs associated with implementing AI technologies.

To tackle this issue, host David Green is joined by Eric Siegel, founder of Machine Learning Week and author of 'The AI Playbook: Monitoring the Rare Art of Machine Learning Deployment' to discuss how organisations can overcome these challenges and effectively integrate AI into their HR functions. Listeners can expect to learn more about:

The current state of AI adoption in HR and the barriers to widespread implementation
The potential benefits of using AI in HR processes, including improved efficiency and decision-making
Practical advice for organisations looking to adopt AI in their HR strategies
How HR professionals can prepare for the impact of AI on their roles and responsibilities
The role of ethics in AI adoption and how organisations can ensure responsible and ethical use

You can also expect to hear about real-world examples of successful AI adoption in HR, as well as insights on the future of AI and its potential impact on the evolution of the HR industry. So tune in to this episode to learn more about how AI can revolutionise HR and what steps your organisation can take to embrace this powerful technology.

Support from this podcast comes from ScreenCloud – the digital signage platform that helps HR around the globe elevate their digital employee experience, with 'screens that communicate'.

To learn how ScreenCloud can enable your organisation to increase employee engagement, drive productivity and improve compliance, visit screencloud.com

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As HR professionals and leaders, if we want to start taking a more strategic approach that will elevate the business impact HR has, we need to evolve from being process-focused to becoming strategic partners. This means taking ownership of people data and insights, and using them to drive decisions that have a real impact on the business.

Take, for instance, employee experience. How can we make this more strategic? What can we learn from marketing and the strategies that they use to enhance the customer experience?

To delve deeper into this topic, on this episode of the Digital HR Leaders podcast, host David Green sits down with Kaz Hassan, Employee Experience Industry Lead at Unily, and Luke Farrugia, VP of Marketing at ScreenCloud.

Both guests bring unique insights and expertise on the topics of employee experience, internal communication and digital transformation, having both dedicated their careers to helping businesses improve their employee and customer experiences alike.

In this episode, listeners can expect to learn:

Lessons from marketing on their data-driven journey and how HR can apply these strategies
Innovative strategies for effective employee listening and engagement
Insights into why retention is still a major issue and the importance of focusing on employee engagement and a high-quality experience
Strategies for enhancing digital experience, including the effective use of digital signage and internal communication tools
Areas where HR professionals can upskill themselves to effectively manage the transition towards a more digital experience-driven workplace.

This episode is for every HR professional responsible for improving the employee experience and driving digital transformation in their organisation.

Support from this podcast comes from ScreenCloud – the digital signage platform that helps HR around the globe elevate their digital employee experience, with 'screens that communicate'.

To learn how ScreenCloud can enable your organisation to increase employee engagement, drive productivity, and improve compliance, visit screencloud.com

Link to research article referenced in the conversation:

Have employee experience leaders given up on retention?

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It is undeniable that the role of People Analytics in HR strategy has become increasingly significant. However, despite its immense growth, career progression in the field is still a topic of concern for many People Analytics professionals.

In this episode of the Digital HR Leaders podcast, host David Green sits down with renowned People Analytics expert Serena Huang to discuss the common career paths observed in the field and how they have evolved over the years.

Throughout her years of experience as a leader in iconic companies such as GE, Kraft-Heinz and PayPal, Serena has gained valuable insights into the field of People Analytics. Now as the founder of her own company, Data with Serena, she brings a unique perspective on the evolution of careers in this field.

Join them as they dive into various topics such as:

The common career paths in people analytics and their evolution over the years
The future of people analytics and how career stagnation issues can be addressed by individuals and organisations
The impact of AI advancements on the people analytics role, career structures and necessary skill sets
The strategic value of people analytics to CHROs and the challenges in leveraging it for strategic decision-making
Strengthening the relationship between people analytics leaders and CHROs
The role of people analytics in supporting employee wellbeing
Essential skills for aspiring people analytics professionals and leaders in the coming years

If you are looking to gain insights and knowledge on the current state and future of People Analytics careers, then this podcast is for you.

Support from this podcast comes from ScreenCloud – the digital signage platform that helps HR around the globe elevate their digital employee experience, with 'screens that communicate'.

To learn how ScreenCloud can enable your organisation to increase employee engagement, drive productivity and improve compliance, visit screencloud.com

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2024 has arrived, and for those who have been following the Digital HR Leaders podcast since its inception in 2019, you know it's our tradition to start the year with a deep dive into the top HR trends and opportunities based on David Green's LinkedIn annual HR trends and predictions.

This year, however, we are going to kick things off with a spin.

Joined by Dawn Klinghoffer, Global Head of People Analytics at Microsoft and a Board Advisor at Insight 222, Jeremy Shapiro, Global Head of Workforce Analytics at Merck & Co, and Thomas Rasmussen, VP of Organizational Development and Learning at Shell, David and his esteemed guests will be shining the spotlight on the future of people analytics (rather than solely on HR) in 2024 and beyond.

Listeners can expect to gain valuable insight on:

The integration of human intuition and data-driven decisions in people analytics
Strategies for leveraging data to influence organisational decisions
Balancing quantitative data with qualitative human insights
Real-world people analytics examples and case studies from leading companies
Prioritising and strategising analytics projects in HR
The evolving role of AI and machine learning in people analytics
Ethical considerations and transparency in handling HR data
The criticality of HR and finance collaboration for measurable outcomes

So if you are looking for some inspiration on how to seize the window of opportunity in 2024, then this episode is for you.

Support from this podcast comes from ScreenCloud – the digital signage platform that helps HR around the globe elevate their digital employee experience, with 'screens that communicate'.

To learn how ScreenCloud can enable your organisation to increase employee engagement, drive productivity, and improve compliance, visit screencloud.com

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Why do so many HR tech project implementations fail?

In this special episode of the Digital HR Leaders podcast, this is exactly what host David Green, and his guest Hebba Youssef, Chief People Officer at Workweek and founder of the popular newsletter 'I Hate It Here’, are going to unfold.

Delving into the intricacies of HR technology implementation, uncovering the common pitfalls and identifying strategies for success, in this episode of the Digital HR Leaders podcast, listeners can expect to learn more about:

The root causes behind the high failure rate of HR tech projects
How the adoption of HR tech influences the well-being and efficiency of HR professionals
Strategies for successful HR tech adoption among employees
Securing support and funding from top management for HR tech initiatives
The challenges posed by fragmented data and best practices for effective data integration and management
The considerations HR professionals should keep in mind when integrating AI into their systems
Top advice on the actions HR professionals can take to ensure successful HR tech implementations

Sponsored by HiBob, the modern HR platform for how you and your people work today, this episode promises to be a valuable source for those looking to enhance the success of HR tech implementations.

For more information on HiBob, check out the website at www.hibob.com. That’s www.hibob.com.   

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In this episode of Digital HR Leaders, David Green is joined by Paulo Pisano, Chief People Officer at Booking.com, to discuss how Booking.com are using people analytics to drive strategic decisions in managing a global, hybrid workforce.

The conversation offers insights into how Booking.com leverages data to enhance employee experience, streamline talent management across its international operations, and ensure that its workforce strategies are both effective and adaptable in a constantly changing business environment.

During this episode, expect to learn more about:

How Booking.com utilises people analytics to inform its talent strategies across more than 200 countries
The role of data in creating and sustaining a strong company culture, particularly in the context of remote and geographically diverse teams
How Booking.com uses analytics to promote a 360-degree view of employee experience
The ways in which Booking.com tailors its employee listening initiatives
How a skills-based approach to workforce planning shapes the company’s talent management strategies, especially in the face of evolving market demands
The use of people analytics during the travel downturn caused by the pandemic
Paulo’s advice to future HR leaders on the importance of integrating data analytics into HR strategies for better decision-making and strategy formulation

Sponsored by HiBob, the modern HR platform for how you and your people work today, this episode promises to be a valuable source for those looking to enhance their employee experience and talent management strategies through the lens of people analytics.

For more information on HiBob, check out the website at www.hibob.com. That’s www.hibob.com.   

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In this enlightening episode of the Digital HR Leaders podcast, host David Green is joined by Sarah Reynolds, Chief Marketing Officer of HiBob and a leading voice in HR technology. With the backdrop of the new EU Directive on pay transparency, this conversation delves into the evolving landscape of fair pay practices, transcending mere legal compliance to a broader commitment to workplace equity.

Key Highlights:

Explore how HR can learn from marketing
Gain insights from Sarah's experiences and views as a non-binary individual, underscoring the importance of pay transparency for diversity, equity, and inclusion
Understand the broader business benefits of pay transparency, extending beyond legal compliance
Discover the obstacles organisations encounter while implementing pay transparency and learn about the best practices for overcoming these challenges
Discuss the crucial balance between pay transparency and the privacy and security of employee data
Learn about effective communication techniques that organisations can employ to facilitate discussions around pay

This episode, sponsored by HiBob, the modern HR platform for how you and your people work today, is an invaluable resource for HR professionals and business leaders seeking to navigate the complexities of pay transparency in today's workplace.

For more information on HiBob, check out www.hibob.com. That’s www.hibob.com

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In this episode of the Digital HR Leaders podcast, host David Green explores the dynamic world of HR technology and its impact on businesses globally. And who better to join him on this quest than Madeline Laurano, Founder of Aptitude Research, and a leading voice in HR tech analysis.

The conversation takes a deep dive into the fascinating developments in Generative AI and AI in 2023, distinguishing between the hype and the reality with practical use cases. You can also expect to learn more about:

The major themes and innovations highlighted at the HR Technology Conference in Vegas and Unleash World in Paris
The misuse of the term 'talent intelligence' in the HR tech market and its impact on the industry
How economic fluctuations are affecting investments in HR technology
Practical tips for HR professionals on navigating the complexities of purchasing HR technology and keeping up with market developments
Anticipated key developments in the HR technology space for 2024 and the technology firms to watch out for

Whether you're an HR professional, business leader, or tech enthusiast, this conversation between David Green and Madeline Laurano is a valuable opportunity to stay abreast of the latest trends and prepare for the future of HR tech.

This episode is sponsored by HiBob, the modern HR platform for how you and your people work today. Check it out at www.hibob.com. That’s www.hibob.com.   

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In this episode of the Digital HR Leaders podcast, host David Green welcomes Jacob Morgan, a 5x best-selling author, TED and keynote speaker, to explore the transformative concept of vulnerability in leadership.

Jacob, author of the bestselling book “Leading With Vulnerability” offers an in-depth perspective on how vulnerability is not a weakness but a source of strength, particularly in today's challenging times marked by COVID-19, economic shifts, and the rise of artificial intelligence in the workplace.

Unravelling the significance of vulnerability in modern leadership, in this episode you can expect to learn more about:

Strategies for leaders to embrace and exhibit vulnerability in a way that enhances team dynamics and overall organisational health
Insights from Jacob's book on how leading with vulnerability can drive innovation, trust and a strong team culture
The balance between showing vulnerability and maintaining credibility and authority as a leader
Real-life examples and stories from Jacob's experience and research, illustrating the impact of vulnerability in leadership
Practical tips for leaders to start their journey of 'climbing the vulnerability mountain' and how to navigate this path effectively
The evolving role of vulnerability in leadership in the face of technological advancements and the future of work

Offering a deep dive into the nuances of vulnerability in leadership, this episode is a must listen for anyone looking to enhance their leadership style in these unprecedented times.

This episode is sponsored by HiBob, the modern HR platform for how you and your people work today. Check it out at www.hibob.com. That’s www.hibob.com.

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In this episode of the Digital HR Leaders podcast, join host David Green as he and guest Alex Browne, Head of People Analytics Innovation and Data Science at Nestlé, discuss the intricacies of reinvigorating strategic workforce planning, with a particular focus on incorporating a skills-based approach for anticipating future skills needs.

Alex has a unique story to tell, as he and his team have experienced the ups and downs of strategic workforce planning first-hand. They’ve faced challenges, celebrated successes, and rekindled their strategic approach in ways that are both enlightening and inspiring.

In this episode, listeners can expect to learn:

The hidden challenges and complexities of strategic workforce planning
Insights into the unique approach Nestlé has taken to blend centralized and decentralized methods in their strategic workforce planning
Nestlé's innovative "4B methodology" for addressing workforce needs: Buy, Build, Borrow, and Bot
The pivotal role of technology in the success of Nestlé's strategic workforce planning efforts
How Nestlé is preparing for the rise of digital workers and automation
The key skills that Alex believes will be crucial for HR and business leaders in the evolving workforce landscape

This episode is for HR professionals, business leaders, and anyone curious about the future of work and how to revitalize strategic workforce planning in a changing world.

Don't miss this opportunity to gain exclusive insights that will propel your employee experience to new heights. This episode was brought to you in partnership with eQ8, a strategic workforce management tool. Explore eQ8's cutting-edge solutions at eQ8.ai/Insight222.

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In this episode of the Digital HR Leaders podcast, join host David Green and guest Nick Bloom, Professor of Economics at Stanford University and Co-Founder of WFH Research, as they explore the dynamic world of hybrid and remote work.

Throughout the conversation you can expect to learn more about an in-depth analysis of the historical trajectory of remote work, the pivotal lessons learned during the pandemic, and the lasting impact on the way we work.

Here are the key points covered in this conversation:

The historical trajectory of remote work and the direction it was heading before the pandemic
The transformative impact of the pandemic on work, unveiling the biggest working-from-home experiment in history and the essential lessons learned during this period
The current state of remote, hybrid and in-person working, exploring the key trends and developments that are shaping the post-pandemic world of work
Common myths and misconceptions surrounding remote and hybrid work
The benefits of remote and hybrid work, both for employees and companies
Insights into the sentiment of executives regarding the future of remote and hybrid work
Guidance for business and HR leaders in developing, measuring and evolving their remote and hybrid work policies

This episode is a comprehensive exploration of the multifaceted world of remote and hybrid work, providing valuable insights and perspectives that will influence the way we work in the years to come.

This episode is brought to you with the support of strategic workforce management tool, eQ8. To discover more about eQ8’s innovative solutions, visit: https://eq8.ai/Insight222

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In this episode of the Digital HR Leaders Podcast, David Green is joined by the sponsors on this series to discuss the importance of democratising strategic workforce planning (SWP) insights.

Joining him are strategic workforce planning experts, and Co-Founders of the revolutionary SWP AI platform, eQ8, Alicia Roach and Chris Hare. They have been at the forefront of driving innovation and excellence in SWP, making them the perfect guides to navigate the complex terrain of strategic workforce planning and the strategies needed to democratise it.

In this episode, you can expect learn more about:

The latest developments in the dynamic HR tech landscape and their implications for SWP
eQ8's innovative new product designed to democratise SWP insights and the motivations behind its creation
The concept of "upstream thinking" and its crucial role in SWP
The potential pitfalls organisations face when they don't embrace democratisation
The holistic approach HR and people analytics leaders should adopt to effectively democratise SWP
Strategies for communicating the urgency and benefits of SWP to leadership teams
The future of democratised SWP and skills-based planning, along with advice for staying ahead in this evolving field
Tips for staying adaptable and responsive to emerging HR tech trends without becoming overwhelmed

Additional Resources:

Chris Hare’s article on upstream thinking: https://eq8.ai/blog/unsung-heroism-of-swp

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As HR and People Analytics Leaders, we know that personalised employee experiences have a profound impact on organisational success. It’s the secret ingredient that unlocks the unique needs, aspirations, and journeys of your workforce – enhancing employee engagement, loyalty and productivity. So in the latest episode of the Digital HR Leaders Podcast, we're diving deep into how Genpact, the global professional powerhouse organisation, are achieving just that.

Joining David Green on this quest, is Piyush Mehta, the Chief Human Resources Officer at Genpact, to unravel the strategies and innovations that have shaped and personalised the employee experiences across Genpact’s vast global footprint.

In this episode, topics covered include:

The transformative power of personalised employee experiences in achieving organisational success
Insights into Genpact's innovative strategies for tailoring employee journeys
The role of data-driven tools and technology in shaping employee experiences
The impact of HR on business growth and client satisfaction
The potential of generative AI in HR and its real-world applications
Inspiring ideas on how HR can shape the future of work and the world

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In this episode of the Digital HR Leaders podcast, join host David Green and guest Nick Dalton, previous EVP of HR at Unilever and co-author of the groundbreaking book 'The HR (R)Evolution: Change the Workplace, Change the World', as they navigate the historical landscape of Human Resources.

Dissecting its evolution over the decades and envisioning its trajectory into the future, David and Nick bring forth insights and reflections, offering listeners a unique perspective on the past, present and future of this dynamic and ever-evolving field.

As they peel back the layers of HR’s transformation, expect to learn more about:

The seven waves of HR and how they have shaped the HR landscape over time
The role of people data in HR's evolution and its impact on decision-making
Navigating the paradox wave in HR, especially in the context of rapid technological advancements and global uncertainties
The characteristics of a paradox HR leader and the scarcity of such leaders in the current landscape
How HR can play a pivotal role in steering organisations towards the 'Planet' wave, especially in light of pressing global climate concerns
Anticipated changes in HR titles and roles as it continues to adapt to data-driven decision-making and paradoxical leadership, helping to shape the workplace and the world

Tune in for a captivating and informative exploration of HR's evolution, its potential for transformative leadership, and its critical role in shaping the future of work and the world.

This episode is brought to you with the support of strategic workforce management tool, eQ8. To discover more about eQ8’s innovative solutions, visit: eQ8.ai/Insight222

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Join host David Green on the Digital HR Leaders podcast, as he speaks to two distinguished guests from the UK's largest long-term savings and retirement business, Phoenix Group: Chief Operating Officer for HR, Wendy Cunningham, and Head of People Data, Analytics & Insights, Peter Meyler.

In this episode, learn more about:

How the Phoenix Group navigates the challenges of a highly regulated environment
How technology has played a pivotal role in consolidating data from multiple sources, revolutionising the HR function at the Phoenix Group
Insights into the Phoenix Group's unique approach to measuring the effectiveness of their people strategy and how they adapt it as the company continues to evolve
The evolution of the Phoenix Group's people analytics team and how it has grown alongside the organisation's commitment to data-driven decision-making
A glimpse into the future, as Wendy and Peter share their vision and discuss the steps they're considering to elevate their analytics capabilities to the next level.

Don't miss this engaging conversation that promises practical advice for HR and people analytics professionals at all stages of their journey.

This episode is brought to you with the support of Visier, a leading name in HR technology. To discover more about Visier's innovative solutions, visit: https://www.visier.com/

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In this episode of the Digital HR Leaders Podcast, your host David Green explores the transformative power of data-driven HR decision-making in one of the world's leading pharmaceutical companies, Novartis.

Joined by Ashish Pant, Global Head of People Analytics and Data at Novartis, David and Ashish unravel how Novartis has harnessed the full potential of data to revolutionize its approach to HR.

Throughout this episode, you can expect to learn more about:

How Novartis strategically laid the groundwork for harnessing the full potential of HR data and analytics
Invaluable insights into the three-stage approach that played a pivotal role in crafting a successful People Analytics team at Novartis
Novartis' recent business transformation and how the People Analytics function under Ashish's leadership played a critical role in facilitating this significant change
How to bridge the gap between bottom-up understanding and top-down organizational intentions
The metrics and KPIs used to gauge the success of the business transformation
How the transformation impacted the structure and operations of the People Analytics team at Novartis

This episode is brought to you with the support of Visier, a leading name in HR technology. To discover more about Visier's innovative solutions, visit: https://www.visier.com/

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In this episode of the Digital HR Leaders Podcast, host David Green engages in an enlightening conversation with Paul Rubenstein, the distinguished CHRO of Visier. 

Throughout his illustrious career, Paul has been on a relentless quest to empower other HR leaders and professionals with the knowledge and tools they need to extract maximum value from their data. In this episode, David and Paul dive deep into the transformative potential of HR data and analytics, shedding light on the key takeaways from Paul's extensive experience at Visier.

During this episode, you can explore:

An in-depth exploration of the strategic importance of HR data and how it can reshape organisational decision-making, based on Paul's experience and expertise
The symbiotic relationship between data-driven HR practices and fostering diversity, equity, inclusion and belonging (DEIB) within organisations
A visionary outlook on the future of people analytics and how organisations can proactively prepare for what lies ahead
Concrete strategies and actionable insights for cultivating an organisation's data-driven and digitally literate HR culture

This episode is brought to you with the support of Visier, a leading name in HR technology. To discover more about Visier's innovative solutions, visit: https://www.visier.com/

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In this episode of the Digital HR Leaders podcast, David Green is joined by Yves Van Durme, a thought leader at the forefront of HR innovation.

Yves is a recognised authority in the field, and in this episode, he offers profound insights into the ramifications of the recent EU Corporate Sustainability Reporting Directive (CSRD) regulation, which mandates that organisations in the EU report their impact on the environment, society and workforce by 2025.

During the conversation, you can expect to learn more about:

The pivotal implications of the EU CSRD regulation for HR and organisational reporting
The readiness of HR functions to comply with the data requirements of the CSRD
Key metrics and actionable steps for HR to initiate their data-driven journey
Leveraging workforce data to create value across various levels of the organisation
The strategic role of HR and People Analytics in harnessing data insights
The shift towards a unified workforce perspective prompted by the CSRD
Strategies for empowering HR Business Partners in embracing data-driven roles

If your business operates in the EU, this episode is a must-listen to the alignment of your HR practices with the EU CSRD regulation.

Support from this podcast comes from Visier. You can learn more by visiting: 

https://www.visier.com/

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In this episode, host David Green is joined by Lexy Martin, a pioneering figure in the People Analytics field. With over five decades of experience at the intersection of technology and HR, Lexy has been a driving force in advocating for the integration of data and analytics into HR practices.

Together, David and Lexy explore the dynamic insights from Lexy’s research at Visier on the significance of democratising data and insights for people managers.

During the conversation, you can expect to explore:

The remarkable journey of Lexy’s successful career
An exploration of the power of democratising data and insights for people managers, unveiling key findings from Lexy's recent research at Visier
The symbiotic relationship between data-driven practices and fostering diversity, equity, inclusion, and belonging (DEIB) within organisations
The visionary perspective on the future of people analytics, and how organisations can stay ahead of the curve
Concrete strategies to cultivate a data-driven and digitally literate HR culture within organizations

Support from this podcast comes from Visier. You can learn more by visiting: 

https://www.visier.com/

Link to Visier’s groundbreaking research ‘Unlocking Manager Effectiveness: The Next Driver of Value: https://www.visier.com/lp/manager-effectiveness-report/

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Step into the world of workforce ecosystems as Elizabeth Altman and Robin Jones - esteemed co-authors of the influential book 'Workforce Ecosystems: Reaching Strategic Goals with People, Partners, and Technologies' - join David Green on the Digital HR Leaders Podcast.

In this captivating episode, prepare to uncover the practical insights behind redefining traditional workforce management and embracing the dynamic potential of modern workforce ecosystems.

Discover an exciting array of topics, including:

The hidden facets of a thriving workforce ecosystem
The interplay between workforce ecosystems and broader business strategies
The shifts and changes required for HR leaders to transition to ecosystem orchestration
Navigating the complexities of integrating diverse talent pools, from contingent workers to full-time employees, for optimal performance and engagement
The key considerations for integrating technology into the workforce ecosystem

Listen to the Digital HR Leaders Podcast and embark on a transformative journey toward a future of unparalleled success.

Support from this podcast comes from Worklytics. You can learn more by visiting:

www.worklytics.co/DigitalHRLeaders

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In this episode of the Digital HR Leaders podcast, David is joined by Ian O’Keefe, Head of Analytics at Amazon.

With an impressive background working at renowned companies like Google and JP Morgan, Ian brings his wealth of experience to the table as he shares his insights on the evolution of people analytics teams and the critical role of a product mindset.

Key topics covered in this episode include:

Reflections on the evolution of the people analytics discipline over the years
Different types of operating models observed in various organisations, including Amazon's federated model
The role and importance of experimentation in people analytics and HR, and the significance of a product mindset in scaling people analytics
Skills and capabilities required for successful productisation of people analytics
Practical tips and learnings for HR leaders looking to embrace experimentation and productisation
Predictions on the future of the people analytics field and the potential role of generative AI

Support from this podcast comes from Worklytics. You can learn more by visiting:

www.worklytics.co/DigitalHRLeaders

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In this episode of the Digital HR Leaders podcast, host David Green dives deep into the current dynamics surrounding the return to office.

Joining David in this enlightening conversation is Philip Arckoll, CEO and founder of Worklytics, renowned for their expertise in workforce analytics. Together, they explore:

The pros and cons of remote and in-office work
The challenges in transitioning back to the office and successful mitigation strategies
Understanding network density and social capital metrics
Balancing employee privacy and data insights
Applications of generative AI in collaboration and productivity
The future of Organisational Network Analysis (ONA)

Gain valuable insights into striking the right balance, fostering employee trust, and creating a productive work environment in this thought-provoking episode.

Support from this podcast comes from Worklytics. You can learn more by visiting:

www.worklytics.co/DigitalHRLeaders

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In this episode of the Digital HR Leaders Podcast, David is joined by co-authors of the very timely book: "The Microstress Effect: How Little Things Pile Up and Create Big Problems — and What to Do about It."

As experts in their field, they shed light on the significance of understanding microstress in today's burnout-prone world and share valuable insights on how we can enhance our wellbeing.

Here are some key points covered in the conversation:

Differentiating microstress from conventional stress and understanding its unique implications
Exploring the brain's response to microstress and the long-term effects on neurological and physical well-being
Unveiling the main sources of microstress
Strategies for combating microstress and fostering wellbeing on an individual level
Understanding the impact of microstress on team dynamics and organizational culture
Practical steps for HR and people leaders to implement practices that alleviate microstress in the workplace

Support from this podcast comes from Worklytics. You can learn more by visiting:

www.worklytics.co/DigitalHRLeaders

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In this episode of the Digital HR Leaders Podcast, David is joined by Future of Work Strategist and esteemed co-author of the books The Adaptation Advantage and The Empathy Advantage.

Heather McGowan is renowned for her expertise in all things related to the future of work, and this conversation promises to be a thought-provoking exploration of the shifting landscape of work and the critical role of empathetic leadership.

Expect to learn more about:

How the pandemic transformed the way we work and the four significant shifts in leadership that emerged as a result
The link between empathy and performance
The challenges faced by existing leaders who have been taught that an autocratic leadership style leads to success, and how they can embrace empathy as a transformative approach
The evolving role of HR professionals and the areas they should focus on to drive business value in the future
Practical steps individuals can take to transition and benefit from the 'empathy advantage' in their personal and professional lives
The implications of technological advancements like generative AI on companies and the future of work
Efficient ways of training and developing employees in a rapidly changing skills landscape

Support from this podcast comes from Worklytics. You can learn more by visiting:

www.worklytics.co/DigitalHRLeaders

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Inspired by the recent Wharton People Analytics Conference, in this special episode of the Digital HR Leaders Podcast, David Green takes us on a journey through the history, present and future of people analytics.

Incorporating insightful conversations with many influential leaders in people analytics, such as Prasad Setty, former Head of the People Analytics team at Google, and Dawn Klinghoffer, the Global Head of People Analytics at Microsoft, this episode will be exploring the evolution of people analytics over the past decade, its growing impact on businesses, and the future trends that will shape this field.

Throughout this episode, expect to learn more about:

The Five Ages of People Analytics Model
How people analytics has transformed over the past decade
The growing influence of people analytics on organisations, as data-driven insights reshape decision-making processes and enhance business performance
The key trends that will define the future of people analytics, including emerging technologies, ethical considerations, and the evolving role of HR professionals.

Whether you are an HR professional, business leader, or simply curious about the transformative potential of people analytics, this episode is a must-listen.

Support from this podcast comes from Charthop. You can learn more by visiting:

charthop.com/digitalhr

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In this episode of the Digital HR Leaders podcast, David is joined by Aaron Falcione, CHRO and instrumental figure in the formation and cultural development of Organon – a company dedicated to the health and well-being of women.

From policy creation to employee listening, Organon’s HR strategies have all been created with the company’s mission in mind – women’s health.

Key topics covered in this episode include:

Unveiling the role of HR in shaping Organon's empowering culture and mission
Pioneering policies that champion women's health and well-being
Unleashing strategies for fostering an extraordinary employee experience
Harnessing the power of employee voices in decision-making for remarkable outcomes
Uniting employee feedback and organisational data to drive impactful initiatives
Revolutionising performance management processes for enhanced results
Gaining invaluable insights and advice for aligning culture with the company's mission

If you’re looking to unlock the secrets to driving organisational success through an employee-centric approach, then this episode is for you.

Support from this podcast comes from Charthop. You can learn more by visiting:

charthop.com/digitalhr

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In this episode of the Digital HR Leaders podcast, David is joined by Ian White, CEO of Charthop – a platform dedicated to helping data-driven people operations teams.

As an HR technology leader, Ian brings valuable insights into the evolving world of HR management and the role of technology in shaping the future of HR. Together, David and Ian explore the concept of people operations and its transformative impact on businesses' HR operations.

They delve into:

The characteristics and differences between modern people operations teams and traditional HR roles
The importance of transitioning to people operations in today's workforce and its alignment with employee needs and expectations
The role of technology in supporting the transition to people operations and the challenges companies face in adopting a digital approach to HR
The potential of generative AI in supporting people operations and people analytics, along with ethical considerations
The skills HR professionals need to prevent biases and manage ethical implications when using generative AI
Ian's insights on the future evolution of HR technology and the new capabilities in the Charthop platform to support modern people operations teams

This conversation is for every HR leader and professional seeking to understand the evolving world of HR management and the role of technology in shaping the future of HR.

Support from this podcast comes from Charthop. You can learn more by visiting:

charthop.com/digitalhr

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In this episode of the Digital HR Leaders podcast, David is joined by Dr Ella F. Washington, Professor of Practice at Georgetown University McDonough School of Business, CEO of Ellavate Solutions and author of “The Necessary Journey: Making Real Progress on Equity and Inclusion”.

Ella has dedicated her career to creating diverse and inclusive workplaces and, in this episode, she shares her research on how organisations can navigate their DEI journey through her DEI Maturity Model.

In this conversation, expect to learn more about:

Ella’s DEI Maturity Model that outlines the different stages of an organisation's DEI journey
The three P's of DEI journeys: purpose, pitfalls, and progress
Common mistakes organisations make on their DEI journey
How organisations can measure their DEI progress and what they should focus on next

This episode is for all the people and HR leaders and professionals looking to create a more diverse, equitable, and inclusive workplace.

Support from this podcast comes from Charthop. You can learn more by visiting:

charthop.com/digitalhr

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In this episode of the Digital HR Leaders podcast, David is joined by Aashish Sharma, VP of Workforce Intelligence at Raytheon Technologies.

As the founding leader of the workforce intelligence function at Raytheon Technologies, Aashish has seen first-hand how the field of people analytics and HR has evolved in the last few years. This is where the workforce intelligence function at Raytheon was born.

In this discussion, expect to learn more about:

The evolution from "people analytics" to "workforce intelligence"
Productising people analytics at scale
Organisational challenges and guidance for aspiring people analytics leaders
Supporting a company through mergers and acquisitions
Positioning workforce intelligence during cost-saving measures
The impact of M&A on workforce planning
The future of people analytics with AI and machine learning

Overall, this episode offers valuable insights for HR leaders and people analytics professionals navigating organisational transformations and building impactful workforce intelligence functions.

Support from this podcast comes from Charthop. You can learn more by visiting:

charthop.com/digitalhr

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In this episode of the Digital HR Leaders podcast, David is joined by Deloitte’s Managing Director of Organisational Design function, Don Miller, and Jesse Jacks, Senior Manager of Organisational Strategies and Design, also at Deloitte.

As experienced consultants with a deep understanding of the current economic climate, Don and Jesse share their insights on building a workforce that aligns with financial and business goals.

This conversation will cover:

Strategies for looking beyond cost and head count to focus on skills, capacity and performance
The common belt-tightening mistakes that they see in the market, using client examples
How businesses should be thinking right now, and the importance of speed in decision-making
How HR teams can take on more responsibility in workforce planning and organisational health
Using data-driven insights such as Organisational Network Analysis (ONA) to build an adaptable and future-proof workforce
Practical tips for HR professionals to build their capabilities and deliver value and impact to the business

Support from this podcast comes from Orgvue. You can learn more by visiting: https://www.orgvue.com/

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In this episode of the Digital HR Leaders podcast, David is joined by Alexis Fink, Vice President of People Analytics and Workforce Strategy at Meta, to discuss the critical role of people analytics in shaping the future of work.

A thought leader in the industry, Alexis brings over two decades of experience in the field of HR analytics and insights to the conversation. Throughout the episode, she and David explore:

How the people analytics function has evolved over the years
The different types of people analytics team structures and how they can be built for optimal results
Alexis’s three-dimensional approach to building people analytics teams
The importance of a strong HR and people analytics relationship
The skills, competencies, and behaviours required for HRBPs and people analytics professionals to be effective as the world of work continues to evolve
The importance of IO psychology in the field of people analytics
Alexis’s valuable insights and practical tips for scaling up people analytics teams
How people analytics will continue to evolve and shape the future of work

Overall, this episode offers a wealth of insights and practical tips on people analytics from a true thought leader in the field.

Support from this podcast comes from Orgvue. You can learn more by visiting: https://www.orgvue.com/

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In recent months, we've been inundated with news of economic downturns, and mass layoffs in high-profile companies. Though, as HR professionals, we know all too well that not planning your labour cost-cutting strategies effectively can have significant unintended costs for both the company and its employees.

That's why in this episode of the Digital HR Leaders podcast, David sits down with Oliver Shaw, the CEO of Orgvue, to discuss the importance of effective planning in the face of economic uncertainty.

This conversation will cover:

The specific challenges companies are experiencing today due to economic downturns
The importance of effective planning to avoid unintended consequences of cost-cutting strategies
The steps that companies can take to plan for the future and avoid knee-jerk reactions
Planning for the unplanned and preparing for unforeseen circumstances
Workforce planning and organizational design coming together under people analytics
Building skills from workforce planning and using them for organizational design and vice versa

Support from this podcast comes from Orgvue. You can learn more by visiting: https://www.orgvue.com/

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In this episode of the Digital HR Leaders Podcast, David is joined by Christina Norris-Watts, Ph.D, Head of Assessment and People Practice, along with Doug Shagam, Head of People Data and Insights, from Johnson & Johnson.

Doug and Christina have been making waves in creating a skills-based approach to talent management at J&J, and today they are going to walk us through their journey, and share some of the practicalities that aided their success.

This conversation will cover:

The reasoning behind J&J’s transition towards a skills-based organisation
The different methods approached at the start of their journey
The details of their pilot, and what they learnt from that
How they are scaling the deployment of skills across the organisation
How they are getting buy-in from all stakeholders
The role of people analytics in building a skills-based organisation, and the skills HR need to obtain and develop to make this a success.

Support from this podcast comes from Orgvue. You can learn more by visiting: https://www.orgvue.com/

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In this episode of the Digital HR Leaders Podcast, David is joined by Lauren Guthrie, Vice President of Global Inclusion, Diversity, Equity, Action (IDEA) and Talent Development at VF Corporation.

Responsible for the Inclusion, Diversity, Equity, Action of multiple brands under the VF Corporation umbrella, Lauren brings a unique perspective to the conversation as she works with various brands, set with their own cultures, consumer bases and values.

This conversation will cover:

The additional "Action" pillar to the IDEA strategy and how VF Corporation is embedding equity within its culture and brands
How she leverages data to identify areas for improvement and addresses the challenges of tailoring solutions to each brand's unique operating agenda and consumer base
How recent black swan events such as the pandemic have changed the way VF Corporation approaches Inclusion, Diversity, Equity, Action with their brands
How VF Corporation measures the effectiveness and impact of their IDEA initiatives, including the effect on consumer and talent retention
Advice on how to create a leader-led strategy where IDEA is not just owned by a team, but the whole organization

Support from this podcast comes from Orgvue. You can learn more by visiting: https://www.orgvue.com/

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In this episode of the Digital HR Leaders Podcast, David is joined by Caroline O’Reilly, GM of People Analytics at Workday.

With her experience as both an engineer and a people leader, Caroline has unique insights into the challenges organisations are facing when it comes to managing people data. And as someone who speaks to Workday's customers every day, Caroline shares her thoughts on the main challenges organisations face in today’s volatile digital world.

This conversation will cover:

The issue of fragmented data and how to solve it
How to plan, execute and analyse data
How to get started with understanding your data
How to create a more data-driven culture
Moving the dial of diversity, equity and inclusion
The importance of moving from getting employee listening data to making decisions fast

The discussion also touches on employee listening, skills-based organisations, and the role of people analytics in creating more certainty for businesses in uncertain times.

Support from this podcast comes from Workday, a trusted partner to businesses around the world. You can learn more by visiting: workday.com 

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In this episode of the Digital HR Leaders Podcast, David is joined by Daniela Seabrook, Chief Human Resources Officer at Philips.

With a strong background in HR, clinical psychology and organisational psychology, Daniela provides insight on how Philips has successfully implemented purpose at the forefront of their people strategies.

Listen to hear more about how Philips:

-Has built a successful hybrid working model

-Promotes equity and eliminates bias amongst different working groups

-Fosters collaboration within hybrid working teams

-Utilizes their people data to make critical business decisions, and much more

Enjoy!

Support from this podcast comes from Workday. You can learn more by visiting: workday.com 

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In this episode of the Digital HR Leaders Podcast, David is joined by Phil Wilburn, Vice President of People Analytics at Workday.

Phil has an outstanding background in the field of people analytics, and today he and David are discussing the positive impact the people analytics function is having on Workday’s business outcomes.

In this episode, expect to learn more about:

How the people analytics function has evolved over time
How the people analytics function at Workday is structured
How Workday democratise their data
The role of the people analytics function in helping the company adopt its hybrid model
Phil’s top advice to help HR and people analytics professionals solve the complex challenges organisations face today, and much more

Enjoy!

Support from this podcast comes from Workday. You can learn more by visiting: workday.com 

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Since transitioning to a fully remote operating model, Yelp – the well-known American review website - have benefited from some great business successes, such as reduced turnover, higher productivity and a more engaged workforce.

How did they do it? Through their investment and commitment to delivering the best positive employee experience for their workforce.

So to understand more about how Yelp is creating a positive employee experience within their remote working operation, in this episode, David is joined by Yelp’s very own Chief People Officer, Carmen Whitney Orr.

Their conversation is an interesting one, so expect to learn more about:

Why Yelp decided to transition to a fully remote operating model
What it takes to create a positive employee experience in a remote working operation
The importance of employee listening and how Yelp are improving it
Carmen’s top advice for listeners looking to switch to a fully remote working operating model
and much more.

So if you’re looking to learn about how to create a successful remote working business – then this is your podcast.

Enjoy!

Support from this podcast comes from Workday. You can learn more by visiting: workday.com

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Artificial Intelligence (AI) is everywhere. From the way we communicate, to the way we work – AI is becoming a staple in our everyday lives.

But what is its impact on our society and our work?

This episode discusses just that, as David is joined by Tomas Chamorro-Premuzic, Professor of Business Psychology at Columbia University, Visiting Professor at Harvard University, Chief Innovation Officer at Manpower Group and the author of the fantastic book ‘I, Human: AI, Automation, and the Quest to Reclaim What Makes us Unique’.

During this conversation, expect to learn more about:

Why AI is bringing out the worst of humanity
How we can reclaim the qualities that make us special as humans
AI through the lens of recruitment
How AI may not be as unbiased as we think
The ethical considerations of using AI in the HR and People Analytics Space
The skills that HR needs to thrive in the age of AI

Enjoy!

Support from this podcast comes from Workday. You can learn more by visiting: workday.com

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In this episode of the Digital HR Leaders, David is taking a journey to the past, present and future of the talent marketplace.

Joining him are Jeff Schwartz, VP of Insights and Impact at Gloat, and Senior Advisor of Future of Work at Deloitte; and Jeroen Wels, Founder of The People At Work Innovation Collective.

With their combined experience and insights, this conversation will highlight thought-provoking advice on how organisations can start thinking and actioning for the future of their businesses.

Expect to learn more about:

How the talent marketplace supported Unilever and other businesses during the pandemic
The role of the talent marketplace during economic headwinds
The possibilities that can arise from skills-based organisations
Why 2023 is an important time to be thinking about 2030
What HR professionals need to start doing today to prepare for the future of their business, and much more.

Enjoy!

Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com

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In this episode of the Digital HR Leaders podcast, David is joined by Amy Gallo, contributing editor at Harvard Business Review, and author of best-selling book, ‘Getting Along: How to Work with Anyone (Even Difficult People)’.

This conversation will dive deep into understanding how to work effectively with those who may have different opinions or different ways of working.

Expect to learn more about:

The implications workplace conflict has on performance
The various archetypes you find in the workplace, and how to work effectively with each one
The impact remote and hybrid working have on conflict resolution
How to overcome biases that influence our behaviours towards certain archetypes
How to coach and guide managers to build better relationships and help their teams overcome conflict
And much more…

Tune in to gain valuable insight that will help you become a better manager, leader and team player in your organisation.

Enjoy!

Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com

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Joining David today, at our Insight222 London Office, is Group Head of HR and Chief Human Resources Officer at Standard Chartered, Tanuj Kapilashrami. Tanuj has been doing some really inspiring work in the people space for many years. With internal mobility and talent marketplaces something that a lot of organisations are looking at right now, this is a powerful conversation for those seeking examples of success to learn from.

In this episode, you will learn about:

The role of the CHRO, and the skills HR professionals need to develop in order to successfully drive change to a more agile culture
How Tanuj got buy-in for a skills-led approach to talent from the c-suite
The benefits Standard Chartered Bank have seen through their skills-led approach
And what the next steps are for the bank to fully embrace a skills-led approach to talent

Enjoy!

Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com

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In this episode of the Digital HR Leaders podcast, David is joined by Deloitte’s Vice President of Products and Workforce Strategies, Susan Cantrell, and Workforce Development Practice Lead, Michael Griffiths.

These two pioneers are leading the charge in changing the way organisations think about their workforce. They have conducted vast amounts of research on this subject, advocating for a skills-based approach that prioritises talent over position titles.

Tune is as this conversation will cover topics surrounding:

Why we are seeing a shift towards a skills-based operating model
What this transition means for HR, People Analytics, and People Managers
How a focus on skills can help create an ecosystem for acquiring, developing, retaining, and mobilising talent
The impact this has on employees
The process that companies are undertaking to successfully transition towards a skills-based organisation, and the challenges that they face
and much more…

Enjoy!

Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com

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2023 is here, and to kick things off, we bring you an episode of the Digital HR Leaders podcast that you will not want to miss.

Ian Bailie, Insight222’s very own board adviser and SVP of People Operations at Crypto, hosts today’s episode. He’s accompanied by regular host David Green, Diane Gherson, former CHRO of IBM and Senior Lecturer at Harvard Business School, and the infamous Dave Ulrich, Professor at the University of Michigan Ross School of Business and Co-Founder of RBL Group.

Today’s conversation takes a slight twist to the traditional HR trends predictions – with David, Diane and Dave using their unique perspectives to highlight the biggest shifts they believe are set to disrupt the world of work in 2023 and beyond.

The conversation covers:

A recap of the predictions and trends of 2022
How HR can get started in the shift towards a skills-based approach to talent
HR’s role in creating certainty in a world of uncertainty
Overcoming the paradox and disconnect between employer and employee needs, and HR’s mediating role
The skills HR needs in 2023 and beyond to really make a difference

So if you are looking for some inspiration on how to seize the window of opportunity in 2023, then this episode is for you.

Enjoy!

Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com

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It’s the last episode before the festive break, so we have something extra special to fill your Christmas stocking.

In this episode of the Digital HR Leaders podcast, David is joined by Matthew Yerbury, Workforce Analytics and Digital Practice Lead at KPMG, and Nick Biller, Head of Data Science at HSBC.

With over 30 years’ experience combined working in the people analytics industry, this conversation is going to cover everything you need to know about adopting a skills-led approach to talent. It’s an approach that not only drives value for the business and the workforce but supports your ESG initiatives too.

The conversation will also cover:

How a focus on skills can help build meritocracy within an organisation
Keeping on top of the ever-evolving workforce skills requirements
Creating strategic skills insights through operational data
How to tackle the challenges that come with skills at different maturity levels of the journey
and much more.

Enjoy and Merry Christmas!

Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai

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In this episode of the Digital HR Leaders podcast, David is joined by Paulette Alviti, Chief People Officer of the global snacking company, Mondelēz International.

Paulette has a wealth of strategic HR experience, helping organisations such as Foot Locker and Pepsi Co drive business results through the lens of culture and talent.

With Mondelēz’s ambitious growth strategy, Vision 2030, Paulette is currently shaping the HR function’s operating model to align with the organisation’s business goals. And in this episode, David and Paulette explore what the role of the HR function is in driving this growth.

The conversation will also cover:

How the Chief People Officer role and business operating model has evolved over the years
How to create a culture of equity in organisations where there are employees who work in hybrid models, and employees who have to work on site
Mondelēz’s virtual reality onboarding platform to drive the early stages of employee experience
The emerging skills required from HR professionals in the modern world

Enjoy!

Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai

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In this episode of the Digital HR Leaders podcast, David is joined by Andreas de Neve, CEO and Co-Founder of skills-based workforce planning software, TechWolf.

Helping organisations such as Booking.com transition their organisation towards skills, Andreas will be sharing his insights into the skills-based revolution.

The conversation will cover:

The two types of motives companies have for transitioning into a skills-based organisation
The impact skills is having on these organisations
Andreas’ tips on setting the foundations for a skills based workforce planning strategy
How to take your already established skills approach to the next level
The role of technology in supporting the transition towards a skills-based organisation

So if you are looking for some inspiration on how best to navigate your skills-based workforce planning transition, then this podcast is worth a listen…

Enjoy!

Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai

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In this episode of the Digital HR Leaders podcast, David is joined by Stefaan van Hooydonk, Founder of the Global Curiosity Institute and author of best-selling book The Workplace Curiosity Manifesto.

Stefaan has conducted a breadth of research surrounding the topic of curiosity at work. He believes that curious individuals need curious environments to thrive, and that in times of economic turmoil, individuals and companies need to start embracing the power of intentional curiosity.

The conversation will cover:

The background and various definitions of the concept of curiosity over time
The importance of curiosity in individual and business success
The difference in curiosity levels between small and larger organisations
The drivers and barriers of curiosity at work
How organisations can measure curiosity at work
How to promote a culture of curiosity, and foster a mindset of curiosity at an individual level

The link to Stefaan’s book, The Workplace Curiosity Manifesto, can be found here:

https://www.amazon.co.uk/Workplace-Curiosity-Manifesto-Individuals-Transformational-ebook/dp/B09ZSQKTD9

Enjoy!

Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai

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In this episode of the Digital HR Leaders podcast, David is joined by Toby Culshaw, Talent Intelligence Lead at Amazon and author of the book Talent Intelligence: Use Business and People Data to Drive Organizational Performance.

Having built successful talent intelligence teams at both Phillips and Amazon, Toby is one of the leading authorities in the talent intelligence space.

With the global economy recently having been turned upside down, and many large organisations looking at cost-cutting initiatives, Toby will be sharing his insights into how organisations can leverage the power of talent intelligence to push through the heavy headwinds of the recession and come out with a competitive advantage.

The conversation will cover:

The various types of data sets that can be used to hone talent intelligence
How to set up and position a talent intelligence function
The skills you should look out for to build an effective talent intelligence team

So if you’re interested in understanding how you can thrive during these difficult times, or you’re simply looking for advice on how to set up a talent intelligence team, then this is a podcast you don’t want to skip!

Link to Toby Culshaw’s book Talent Intelligence: Use Business and People Data to Drive Organizational Performance, here:

https://www.amazon.co.uk/Talent-Intelligence-Business-Organizational-Performance/dp/1398607231

Enjoy!

Support from this podcast comes from TechWolf. You can learn more by visiting: techwolf.ai

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In this episode of the Digital HR Leaders podcast, David is joined by Microsoft’s Head of People Analytics, Dawn Klinghoffer.

With over 25 years of experience in HR, Dawn is passionate about using data and analytics to drive insights that help organisations make better decisions about their people. She’s also a big advocate for employee thriving – which she believes is a much better measure of success than employee engagement.

In this episode, Dawn shares her thoughts on why employee thriving is so important, and how organisations can create cultures that support it. The conversation will also cover the role of people analytics in solving organisational challenges, and Dawn even shares a sneak peek into her upcoming research.

So if you’re interested in learning more about employee thriving, or you’re just curious to learn what Microsoft is up to in the world of people analytics, tune in now!

Links to the resources mentioned in the podcast:

https://hbr.org/2022/06/why-microsoft-measures-employee-thriving-not-engagement

https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report?activetab=innovation-spotlights%3aprimaryr4

Enjoy!

Support from this podcast comes from Hibob. You can learn more by visiting:

https://hibobl.ink/DHL

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On this episode of the Digital HR Leaders Podcast, David is joined by Jacqueline Brassey, Chief Scientist and Director of Research for People and Organisation Performance at McKinsey and Co.

Bringing over 20 years of experience as a practitioner academic in Leadership, Organisational Development and Positive Neuroscience, Jacqueline is passionate about helping organisations thrive by promoting mental health, wellbeing, agility and resilience. Research that Jacqueline has recently led has shown that despite organisations focusing their efforts on improving employee wellbeing, employee burnout remains shockingly high.

This episode's conversation will cover various insights and actions HR Leaders can adopt to create a successful mental health and wellbeing strategy.

Topics of discussion include:

The impact toxic company cultures have on employee burnout
How to build resilience through adaptability and authentic confidence
Creating a workplace that attracts the future of work

Links to the resources:

https://www.mckinsey.com/mhi/our-insights/addressing-employee-burnout-are-you-solving-the-right-problem
https://www.mckinsey.com/mhi/our-insights/present-company-included-prioritizing-mental-health-and-well-being-for-all
https://www.managementboek.nl/boek/9789462156869/authentiek-zelfvertrouwen-jacqueline-brassey
https://www.mckinsey.com/featured-insights/mckinsey-on-books/deliberate-calm

Support from this podcast comes from Hibob. You can learn more by visiting:

www.hibob.com/dhl

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There is no denying that over the past few years the way that we work has completely shifted. From employee priorities to the way that we operate – the word of work is constantly evolving and HR technology is at the forefront of this change. On today’s episode of the Digital HR Leaders Podcast, David is joined by Ronni Zehavi, Co-Founder and CEO of people management software, HiBob.

As Ronni highlights in the interview, HR software is no longer a system of records. It has evolved to be an integrated part of the HR function that helps HR professionals focus on strategic initiatives, manage employee engagement and experience, and drive overall business success. But what can we expect for the future of work and HR tech?

Expect to learn more about topics such as:

How HR technology has evolved to meet the ever-changing priorities of the workforce
How to prepare for the future of talent
The increasing importance of people analytics
The role in HR technology in scaling the HR function
Top tips on choosing the best HR system for your business
Predictions for the future of HR technology

Enjoy!

Support from this podcast comes from HiBob. You can learn more by visiting: www.hibob.com/dhl

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On today’s episode of the Digital HR Leaders podcast, David is joined by Mark Mortensen, Associate Professor of Organisational Behaviour at INSEAD.

Mark, who is a global thought leader in team collaboration and group dynamics, is known for his research surrounding hybrid working teams. And since we are currently living in a hybrid world, what better time to get him on the show to learn more about his views on what it takes to make hybridity work.

This conversation will cover topics such as:

How to ensure equal opportunities amongst your hybrid teams
Fostering team collaboration within a hybrid working model

- How to create psychological safety within hybrid teams

How to structure and manage your hybrid teams for the future of work

Enjoy!

Support from this podcast comes from HiBob. You can learn more by visiting:

https://hibobl.ink/DHL

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In a world where flexible working is gaining more attention than ever, Spotify – who need no introduction – have been leading the way with their infamous Work From Anywhere program. A program, as the name highlights, that allows their employees to choose their place of work, whether it be remote, hybrid, or in a different city.

In this episode of the podcast, David will be speaking to one of the architects driving this approach, Anna Lundstrom, Spotify’s VP of HR. Expect to learn more about their fair compensation and benefits structure for those moving locations, how they prevent biases and foster collaboration and belonging. The conversation will also cover the impact the Work From Anywhere program has had on employee engagement, recruitment and retention, as well as the challenges and learnings faced throughout the journey.

Support from this podcast comes from Hibob. You can learn more by visiting:

www.hibob.com

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In this week’s podcast, we go on a journey with Tiffany Monroe, Chief People & Culture Officer at H&R Block, on how she is transforming H&R Block’s people strategy to better align with the company’s ambitious growth goals.

On a mission to transform the organisation, Tiffany shares the various phases she and her team have been taking to implement their new operating system, BlockOS. The discussion also covers real-time results, the impact the pandemic has had on the progress of the strategy, Tiffany’s learnings and a lot more.

Support from this podcast comes from Charthop. You can learn more by visiting:

charthop.com/digitalhr

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In this week’s podcast, Madhura Chakrabarti, Global Head of People Insights and Analytics at Syngenta, talks about the process of upskilling Syngenta’s HR function towards data fluency.

Expect to learn more about the importance of upskilling the HR function to be more data literate, as well as the different learning pathways taken by Syngenta to help create a more data driven HR function. The conversation will also cover the impact this has had on Syngenta, and of course, Madura’s key advice for those embarking on a similar journey.

Support from this podcast comes from Charthop. You can learn more by visiting:

charthop.com/digitalhr

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In this week’s episode of the Digital HR Leaders, David will be speaking to ChartHop’s very own VP of People & Talent, Emily Connery, and Director of Diversity, Equity, Inclusion and Belonging, Ivori Johnson.

Since ChartHop came on to the podcast last year, it has experienced fantastic growth. From just under 50 employees in 2021, it is now an organisation of over 200. And during this rapid growth, ChartHop has always kept its employee experience at the forefront of everything it does.

Looking to learn more about ChartHop’s employee experience and DEIB secrets, this conversation will cover insights into creating fair recruitment, compensation and performance processes and building a thriving culture in a mostly remote workforce. The discussion will also guide how to promote and measure belonging, and the role data and HR technology plays in enhancing the employee experience.

Support for this podcast comes from ChartHop. You can learn more by visiting: charthop.com/digitalhr

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In this week’s Digital HR Leaders podcast, David is joined by Mollie West-Duffy & Liz Fosslien, co-authors of the book Big Feelings: How to be Okay When Things Are Not Okay.

In recent years, with the pandemic, rise in cost-of-living, and war in Ukraine, it is inevitable that we have all at some point experienced some form of overwhelming emotion. But what Mollie and Liz share in this podcast, is that it is ‘okay when things are not okay’.

The conversation will cover the top 3 big emotions identified in their research: perfectionism, burnout and uncertainty. Topics of discussion will also cover how as HR and People Leaders, we can not only help ourselves address these big feelings, but how we can also guide and support our employees in dealing with these oversized feelings that they may be experiencing.

Support from this podcast comes from Charthop. You can learn more by visiting:

charthop.com/digitalhr

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Rasmus Hougaard, Founder and CEO of global research, leadership development and consulting firm Potential Project, is on a mission to create a more human way of working and leading. Recently co-authoring the book Compassionate Leadership: How to do hard things in a human way,Rasmus shares his valuable insights into how we can become more effective leaders through the power of compassion with David Green.

The conversation will also cover topics such as the difference between empathy and compassion, how to unlock your compassionate side, the difference in leadership expectations between generations, and the difference between men and women regarding compassionate leadership.

Support for this podcast comes from Charthop. You can learn more by visiting: charthop.com/digitalhr

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In this episode of the Digital HR Leaders podcast, David will be joined by Laura Shubert, Vice President of People Planning and Insights at MetLife. Having successfully driven the organisation’s Strategic Workforce Planning initiatives, Laura will be sharing her journey.

The conversation will cover Laura’s top learnings and advice on successfully getting buy-in from the organisation’s leaders, and how to overcome the challenge of obtaining quality data for the organisation’s strategic workforce planning analysis. David and Laura will also be delving into the shift in demand for skills in post-pandemic leadership, and how technology helped MetLife go beyond Excel sheet analysis.

Support from this podcast comes from eQ8. You can learn more by visiting:

https://www.eq8.ai/

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The digital revolution is here, and to keep up with a world that is driven by data and technology, we need to start helping our teams develop a ‘digital mindset’ to help future-proof our organisations.

To talk to us about developing a digital mindset, in this week’s episode, David will be joined by Dr Paul Leonardi, Duca Family Professor of Technology Management at UC Santa Barbara, and co-author of the book The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and  AI.

Paul will be sharing what organisations and HR Leaders need to do to start helping their employees get to what he coins the 30% rule of digital fluency – the minimum threshold of digital knowledge required to have digital conversations. The conversation will also delve into the importance of using a relational approach to analytics to help improve workforce efficiency, and what HR can do today to start adding more business value as we come out of the pandemic.

Support from this podcast comes from eQ8. You can learn more by visiting:

https://www.eq8.ai/

See acast.com/privacy for privacy and opt-out information.

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Alicia Roach is a global thought leader in Strategic Workforce Planning and Analytics, and Founder and CEO of eQ8. Her passion lies in helping organisations execute their purpose by understanding their current and future workforce capability, and in this episode, she is going to be sharing how organisations can take their Strategic Workforce Planning to the next level.

In this podcast, Alicia reveals the best practices and common pitfalls HR can avoid, to setting up Strategic Workforce Planning for success. The conversation also covers the common misconceptions of Strategic Workforce Planning, the importance of focusing on your organisation's unique challenges, and the role of technology to help upgrade your analysis.

Support from this podcast comes from eQ8. You can learn more by visiting:

https://www.eq8.ai/

See acast.com/privacy for privacy and opt-out information.

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Kevin Wheeler is a globally known futurist in the world of HR. He is also Founder of Future Talent Institute, helping organisations create leading edge talent acquisition, employee development, and HR management strategies. With a focus on the future of recruitment, in this episode, Kevin will be sharing his ideas on a new model for talent acquisition.

The conversation will also cover: Kevin’s views into why using RPO’s can be key to gaining access to wider talent intelligence, the role of technology and marketing in talent attraction, how technology can help prevent human bias during the candidate selection stage, and going beyond traditional reporting metrics and pivoting towards predictive recruitment analytics.

Support from this podcast comes from eQ8. You can learn more by visiting:

https://www.eq8.ai/

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Jennifer Moss is an award-winning author, public speaker and expert in workplace well-being. Having recently published a book called ‘The Burnout Epidemic’, Jennifer and I will explore her top tips into recognising and tackling burnout to improve wellbeing at the employee, team and organisation level.

Our conversation will cover interesting data insights the pandemic has triggered on employee burnout. We will also discuss strategies that people leaders can take to keep employees happy and healthy such as: building burnout proof reward and recognition strategies, as well as implementing hiring initiatives that create a culture of burnout prevention.

Support from this podcast comes from eQ8. You can learn more by visiting:

https://www.eq8.ai/

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In this week’s podcast, we’re going to go on a journey with Ampie Swanepoel (Head of Workforce Insights Value Management) and Werner Merbold (Head of Workforce Insights) at Standard Bank Group, to explore how they are successfully delivering workforce insights at scale.

We discuss the significance of empowering people leaders to become more data-driven, and how they got buy-in from the organisation to share workforce data to their people leaders. The conversation also covers: their shift from rear-view mirror reporting towards predictive workforce analytics; how the combination of a data-driven chief human resources officer, a HR technology platform and a team of Meaningful Workforce Insights champions has helped Standard Bank Group deliver insights at scale, and a whole lot more.

Support from this podcast comes from Visier. You can learn more by visiting: https://www.visier.com/

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Shlomit Gruman-Navot is Chief People Officer at OLX Group, one of the largest and fastest-growing global trading platforms. With over 20 years of building organisational strength for global organisations, in this podcast, Shlomit will be providing her invaluable insight into successfully leading hybrid teams during challenging and unprecedented times.

Redefining the term VUCA as Vision, Understanding, Clarity and Agility, Shlomit shares why this is key for people leaders to successfully tackle what she currently coins a ‘human-centric crisis’. The conversation also covers: how to maintain focus on long-term business goals when ‘Black Swan’ events such as the pandemic and the war in Ukraine can radically shift priorities overnight; using data as a driver for meaningful conversations and decision making, and much more.

Support from this podcast comes from Visier. You can learn more by visiting: https://www.visier.com/

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Ian Cook is VP of People Analytics Solutions at Visier. He’s a man with a real passion for the people side of business and the subtle arts of bringing the right people together for optimum results. He’s spent the last 15 years evangelising about how data can turn that art into science. In this episode, Ian has insights, and plenty of case studies, on how best to approach data and real-life humans in separate but complementary ways.

The conversation also covers the dramatic rise in people analytics over the past few years and what it now means to be in a phase of mass adoption, the shift in what business leaders expect from HR when it comes to people analytics, how to get employees onboard with your data-driven ambitions, how to help partners become more data literate, the concept of “turmoil contagion” and much more.

Support from this podcast comes from Visier. You can learn more by visiting https://www.visier.com/

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It’s a Digital HR Leaders Podcast first this week, with a live episode recorded in April at People Analytics World 2022. David’s joined by two illuminating guests – Jordan Pettman and Tertia Wiedenhof – for a special discussion recorded onstage at the Royal College of Physicians in London.

Jordan is Head of Organisation Analytics and Insight at London Stock Exchange Group, and Tertia is Head of People Analytics and Insights at Rabobank. In this episode, you’ll hear their thoughts about the impact of the pandemic on the field of people analytics, the changing role of the chief people officer, the evolution and future considerations of hybrid working, the increased appetite for data-driven analytics, the best way for people analytics teams and HR to successfully work together, and a whole lot more.

Support from this podcast comes from Visier. You can learn more by visiting https://www.visier.com/

See acast.com/privacy for privacy and opt-out information.

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Whitney Johnson is CEO at Disruption Advisors and author of “Smart Growth – How to Grow Your People to Grow Your Company”. It’s full of advice about how individuals and organisations can realise their potential by charting where they are on Whitney’s reimagined version of the “S curve” model.

Whitney has insights that speak to all of us, regardless of where we are on our professional journey. She’s got examples from companies – big and small – who have helped retain key talent by keeping them learning, developing and remaining firmly engaged.

Whitney’s also got advice for recruiters on when – and how – they can identify people at the right stage of their career path, thoughts on juggling multiple S-curves at the same time, and tips on how to navigate professional development as we continue to build a new world of work, post-pandemic.

Support from this podcast comes from Visier. You can learn more by visiting https://www.visier.com/

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On the show today, I am talking to RJ Milnor, Head of People Analytics at Uber, about the work he and his team have been doing around employee listening, hybrid working and productivity. Throughout our conversation, RJ, talks about the journey that Uber embarked on to use people analytics to better understand employee sentiment, during the pandemic, and how that work has shaped Uber's approach to hybrid working and employees returning to the office.

In this episode, we discuss:

How Uber conducts employee listening and how it's approach to surveys and continuous listening has changed throughout the pandemic
Some of the insights that RJ’s team has gathered on employee productivity, focus time, and collaboration, while everyone has been based at home
How Uber has shared data and insights with the rest of the organisation, to help the business and employees make better decisions.
How people analytics greatly influenced Uber’s return to office strategy and how both the CHRO and CEO, use the insights in their communications to the rest of the company
RJ’s thoughts on how HR can add business value, as we start to come out of the pandemic

Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com.

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On the show today, I am talking to Peter Cappelli, the George W. Taylor Professor of Management and the Professor of Education and Director for The Centre for HR, at The Wharton School.

Throughout the conversation Peter shares his extensive knowledge and research on the world of work, HR, and leadership and we cover a number of different topics that Peter, has unique insights on.

These include:

The impact of hybrid working on employees and employers and the effect this could have on people in their careers, now that we are coming out of the pandemic
How employers are approaching bringing employees back to the office and what that means for employee productivity and engagement
The rise in employee activism and how organisations should respond to this and why, in Peter’s view, companies just aren't getting better at workforce planning
Peter’s thoughts on how HR can add business value, as we start to come out of the pandemic

Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com.

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On the show today, I am talking to Abdul Hummaida, Chief Technology Officer at orgvue. Throughout our conversation, Abdul shares his perspective on the evolution of org design and workforce planning and the shift that companies are making, to more frequent and regular planning cycles.

We also discuss:

The importance of having access to real-time data that can support planning decisions and enable collaboration across different parts of the business
The role of technology in supporting organisations to move to shorter planning cycles and provide better security when dealing with sensitive data
How to build an effective planning process that supports both bottom-up and top-down planning inputs to be aggregated and integrated in a transparent way
Abdul’s thoughts on how HR can add business value as we start to come out of the pandemic

Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com.

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On the show today, I am talking to Lisa Chang, Senior Vice President and Chief People Officer at the Coca-Cola Company. Throughout our conversation Lisa shares her perspective on how HR is evolving as a function, based on her experiences throughout a nearly 30 year career in HR and her current role as a Chief People Officer, for employees across more than 200 countries worldwide.

We also discuss:

The role of the Chief People Officer and the HR function in supporting organisational transformation
The impact of the pandemic on employee experience and wellness and how the Coca-Cola Company has addressed this
The critical areas that HR needs to focus on to be successful in the future
How HR can add business value as we start to transition out of the pandemic

Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com.

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On the show today, I am talking to Ethan Burris, Senior Associate Dean for Academic Affairs and Professor of Management at The University of Texas at Austin, where we will discuss Ethan’s fascinating work on employee voice.

Throughout our conversation Ethan and I discuss the organisational dynamics surrounding employee voice and leadership.

In particular, we discuss:

What employees need to consider when giving feedback to their managers and selling ideas up the chain of command
How managers can create an environment where their employees feel comfortable giving and receiving feedback
What companies need to consider when trying to scale employee listening
Ethan’s thoughts on how HR can add business value as we start to come out of the pandemic

Support for this podcast comes from orgvue. You can learn more by visiting https://www.orgvue.com.

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On the show today, I am talking to Isabelle Chappuis and Gabriele Rizzo, the authors of a fascinating new book called "HR Futures 2030. A Design For Future Ready Human Resources".

Throughout our conversation, Isabelle and Gabriele run through their 10 traits for the future of work in HR and cover some of the key disciplines that HR leaders will need to consider to be successful in 2030 and beyond.

Isabelle, Gabriele, and I also discuss:

What is foresight and how can techniques from the world of defence be used in HR and in business to provide a strategic advantage
The importance of topics such as trust, community, digital, and sustainability, to organisations of the future
Three of the 22 disciplines highlighted in their book. The first is called, know your employee. The second is focused on the newly blurred lines between work and life. And the third is a fascinating new area called HR hacktivism
Their perspective on the role of technology in supporting employee experience

Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com.

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On this week’s episode of the podcast, I am talking to Charlie Johnston, Chief People Officer at Mambu. Throughout our conversation, Charlie shares his illuminating perspective on how HR can partner effectively with the business and the role of HR in supporting business leaders and their teams.

We also discuss:

The differences between running HR in a large company and a smaller startup environment
The capabilities that HR needs to be successful in the future
How to make sure that HR is always focused on supporting the business strategy
The future for employee experience and how technology will support this

Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com.

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On this week's podcast, I am talking to Loïc Michel, CEO at skills intelligence and talent marketplace platform 365Talents.

Throughout this episode, Loïc and I discuss:

How skills data can be used to improve employee experience and support successful talent management
How advances in AI now mean that skills can be mapped in real time, overcoming some of the complexities that organisations have struggled with in doing this previously
How skills data can be used for internal mobility and improving employee retention
Loïc’s thoughts on the future of employee experience and how technology will support this.

Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com.

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On the show this week, I am talking to Laura Stevens, Vice President of Global Strategy, Analytics and Employee Experience at DSM.

Throughout this episode, Laura and I discuss:

How Laura is using her prior experience as a people analytics consultant, to influence her strategy for the people analytics function at DSM
The synergies and opportunities that can be leveraged between employee experience and people analytics by designing services with the human in mind
How people analytics teams can help to support HR business partners and managers, to become more data-driven
Laura’s tips on how to prioritise the areas that people analytics teams should work on, in order to ensure that they can scale successfully

Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com.

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On the show this week, I am talking to Jason Averbook, CEO and Co-Founder at Leapgen, one of the leading global authorities on HR technology and employee experience.

Throughout this episode, Jason and I discuss:

His thoughts on how companies should approach employee experience and why that involves a whole person approach with human experience as the focus.
Why it is so important to understand an individual's purpose and how they want to work, so you can design solutions that meet them where they are and where they are going
The role of data and technology in helping organisations to understand and measure employee experience
Why building trust and understanding how people feel, is so important when designing employee experience. And finally, Jason walks through some examples of how some of the best companies are building great employee experience.

Support for this podcast comes from 365Talents. You can learn more by visiting https://365talents.com.

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This week, we have got two guests on the show: Ravin Jesuthasan, Senior Partner at Mercer and John Boudreau, Professor Emeritus of Management and Organisation at the University of Southern California, The Marshall School of Business, who are releasing a new book, their fourth together, called Work Without Jobs

In this episode we will explore, with John and Ravin, what they are calling a new work operating system, to help people to better understand the link between qualifications, learning and jobs and move away from the current system.

Throughout the episode, John and Ravin discuss:

How they see the future of work and jobs evolving, including the core principles behind their new work operating system
Examples of organisations like Unilever, Genentech, and DHL, who have already started to move towards this future system
The impact on leadership of moving to a new work operating system and what that entails for existing leadership behaviours
What this means for HR, people analytics, and society in general, and look at how you can get started with adopting this new way of working

Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/

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This week’s podcast guest is Placid Jover, VP of HR for Latin America at Unilever.

Throughout the episode, Placid and I discuss:

His perspective on how the people analytics field has evolved over the last decade
How Unilever is tackling inclusivity, in particular when it comes to age and changing workforce demographics
The new innovative model that Unilever has launched called, U-Work, that helps its workforce to work, earn, learn, and live differently
The impact of the pandemic on the advancement of new working models for the future of work
How behavioural science can help improve the workplace

Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/

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This week’s podcast guest is Hani Nabeel, Chief Behavioural Scientist at iPsychTech, who discusses how behaviours are the leading indicator of culture, and why he thinks it is time to stop relying on measuring the outcomes of culture, like engagement, during a culture transformation.

Throughout the episode, Hani and I discuss:

The use of neural thinking, neural technology, and predictive analytics to measure culture
How to connect culture to business outcomes and demonstrate the value of culture transformation
Various case studies from companies who are tackling cultural transformation and measuring success

Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/

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This week’s podcast guest is Nigel Guenole, Director of Research and Ethics at the Institute of Management at Goldsmiths, University of London and a former colleague from our respective time at IBM.

Throughout the episode Nigel and I discuss:

How the field of organisational behaviour has evolved over the last few years
What the value of the field is to the enterprise and what some of the new opportunities are
The capabilities that companies should build in organisational behaviour and how to do this
Nigel's recent research, looking into emerging analytical methods, skills identification, and building a skills ontology

Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/

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This week’s podcast guest is Dr. Nancy Doyle, Chief Research Officer at Genius Within and Co-Director at the Centre for Neurodiversity at Work.

In our conversation, Nancy and I discuss:

That 15 to 20% of the population are neurodiverse,  so we are all managing neurodivergent people in our organisations, whether we realise it or not
How to build organisations that are inclusive to the needs of neurodivergent people, including the most important touch points in the employee journey that should be addressed
The business benefits of hiring neurodiverse individuals, including examples from organisations such as Microsoft
The research that Nancy, is currently heading up at the Centre for Neurodiversity at Work, including the intersection of exclusion of autistic people across the globe and autistic people's experience of bringing their authentic selves to work
How practitioners can stay up to date with research in the academic sphere

Support for this podcast comes from iPsychtec. You can learn more by visiting https://ipsychtec.com/

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This week’s podcast guest is René Gessenich, Head of Strategic Workforce Planning at Novartis, who shares the work that he’s been doing to build a skills operating system for workforce planning at Novartis.

In this episode, René and I discuss:

Why having a robust skills ontology is so important
How to incorporate internal and external skills data, in a single skills ontology
Novartis's approach to skills-based workforce planning with some examples of their targeted approach
Specific advice for organisations looking to adopt a skills-based approach to workforce planning

Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/.

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This week’s podcast guest is Charles Jennings, Partner at the 70:20:10 Institute. Charles is a big believer in getting the learning context right by better embedding learning into work, often called informal learning, experiential learning, or real learning. While the 70:20:10 model was designed to promote this approach, many organisations adopting the model are still falling short of the mark. Charles and I dig into this in more detail throughout the episode, with many insights, both from the academic literature and practical case studies from organisations.

In this episode, we discuss:

How to re-think our traditional conceptions of learning, and better embed up-skilling into daily work and social interactions
Focusing on performance analysis over skills or learning analysis, and how organisations can achieve this with examples from a couple of companies
The relevance of the 70:20:10 model for learning today and getting L&D teams back on track, thinking about performance and impact instead of viewing learning itself as the end goal

Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/.

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This week’s podcast guest is Melissa Arronte, Employee Experience Practice Lead at Medallia. Melissa started her career in people analytics before the term really even existed and her career has taken her on a fascinating journey where she has become a bonafide expert in employee surveys and continuous listening, two topics that we cover extensively throughout this episode.

Throughout this episode Melissa and I discuss:

The state of employee experience today
How to measure the business impact of employee experience and the future of the field
The technology buying journey for employee experience leaders
Continuous listening in the workplace, the business value, the key challenges and the data sources available beyond employee surveys

Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/.

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This week’s podcast guest is Steve Scott, Managing Director and Global Head of Workforce Management and Analytics at Standard Chartered Bank, talking about the critical importance of developing a data-driven culture in HR, in order for people analytics to deliver sustainable value to the business.

Throughout this episode, Steve and I talk about:

How the field of people analytics is evolving
Building an effective talent marketplace that functions in a hybrid work environment
The transformation of people analytics at Standard Chartered, to a value adding function
How to ensure that the field continues to address business challenges and the future of people analytics
The role of the CHRO and the people analytics leader in developing a data-driven culture for HR

Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/.

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This week’s podcast guest is Thimon De Jong, a social psychologist specialising in the future of human behaviour and the Founder at Whetston. Throughout this episode Thimon and I talk a lot about the psychological impacts of the pandemic on the workforce and discuss the following topics:

How organisations and employees confront change during a crisis and taking an experimental approach to hybrid work
Thimon’s interesting perspective on why asking employees what they want during the crisis itself, might not be the best approach
The reality of COVID being a digital decelerator despite the speed at which companies have gone virtual
The Gen Z workforce and how allowing younger workers to shape the workplace might be more effective than trying to mould the individuals themselves, to meet the expectations of the existing environment

Support for this podcast comes from Medallia. You can learn more by visiting https://www.medallia.com/employee-experience/.

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This week’s podcast is a special bonus episode where David shares his thoughts on the trends and predictions for HR in 2022. 2021 exposed a growing chasm between employers, who yearn for a return to significant in person based working, and employees, who don’t. This only magnifies the importance of the field of human resources. The pandemic has not only accelerated the future of work, it has accelerated the role of HR too.

HR’s journey from an inward looking function, focused on compliance, process, standardisation, and intuition, to an outward looking function, focused instead on skills, products, personalisation, and data, has gathered paced in the last two years and is set to quicken further in 2022.

In this episode, David discusses:

How HR is orchestrating the shift to hybrid work
How leading companies productised people analytics solutions for employees, managers, and executives
Why the shift towards a skills-based organisation is transforming the role of HR
What HR leaders and professionals should do to prepare for the future

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This week’s podcast guest is Nerys Mutlow, Evangelist in the Chief Innovation Office at ServiceNow. Throughout this episode Nerys and I discuss:

The gap between customer experience and employee experience and Nerys’s perspective on how employee experience is evolving
How to design an excellent employee experience by thinking beyond personas to individual level wants and need
The relationship between employee wellbeing and productivity, and striking the right balance in particular for hybrid work
The importance of employee listening and experimentation in the hybrid work environment

Support for this podcast is brought to you by ServiceNow. You can learn more by visiting servicenow.com.

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This week’s podcast guest is Anshul Sheopuri, Vice-President and Chief Technology Officer at IBM Workforce, talking about one of the key skills for HR professionals at IBM, data literacy. As both a business and technical executive at IBM, working in HR, Anshul shares his views with us on both the strategic and technological future of HR, with a particular focus on the application of artificial intelligence across the field.

Throughout this episode Anshul and I discuss:

The five pillars of trustworthy AI and HR: transparency, explainability, fairness, robustness, and privacy, as well as examples of trustworthy AI in action
The applications of AI in HR, that Anshul is most excited about, including the multifaceted recommendation engine that connects IBMers to learning, mentors, job roles, and career opportunities, with skills data as the silver thread that holds it all together
Anshul’s top tips for HR and people analytics professionals, to deploy AI ethically
How to develop a data-driven culture at IBM by celebrating individuals who embody that culture, investing in the right tools and technology to democratise data across the organisation and making it clear which skills are needed, including data literacy

Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io.

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This week’s podcast guest is Patrick Coolen, Global Head of People Analytics, HR Intelligence and Organisational Design at ABN AMRO, talking about his journey, setting up and evolving his people analytics team at ABN AMRO, over the last eight years.  

I have known Patrick, for most of that time and one of the main things that has always stood out to me has been his laser sharp focus on delivering value to the business.

Throughout this episode, Patrick and I discuss:

His brilliant article written together with his colleague Jaap Veldkamp, 8 Big Ticket Items for People Analytics
Analytics for personalisation as well as analytics for value and analytics for evaluation
Patrick's journey developing the people analytics team at ABN AMRO over the last eight years, which all started with a focus on advanced analytics and the business
The excellent work Patrick is doing in employee listening

Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io.

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This week’s podcast guest is Nicky Hoyland, CEO, and co-founder of Huler who talks about moving away from defining where work gets done and instead focusing on the task at hand, the ultimate goal we are striving towards, and letting people figure out for themselves the best way to do that.

As a self-proclaimed work tech nerd, Nicky talks about the role that workplace tech plays in a new world of work, enabling people to get work done in the easiest simplest way possible, so once again, we can focus on the end goal of business, above all else.

Throughout this episode, Nicky and I discuss:

How workplace tech has rapidly evolved over the last two years and what to expect of workplace tech, employee experience, and digital wellbeing, moving forwards
How to set up your hybrid meeting for success
How to create a culture of trust in the workplace, which is vital for performance

Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io.

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This week’s podcast guest is Ernest Ng, Vice President of Global Employee Success Strategy and People Analytics at Salesforce. In this episode, Ernest shares his team’s approach to managing the workforce, mirroring the approach the company takes to ensure customer success and satisfaction.

Throughout our conversation, Ernest and I discuss:

The role of people analytics in ensuring employee success
The importance of developing a data driven culture across HR
Salesforce’s approach to hybrid work, known as the success from anywhere strategy, and the role of the people analytics team in enabling the approach, by helping the business to understand the conditions that help employees be productive and healthy
The critical elements for success in people analytics, including getting the right stakeholders involved in the execution phase and the investment phase
The team’s work on skills inference and how this has been used across internal mobility programs, career development, mentoring programs, as well as talent acquisition and onboarding

Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io.

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This week’s podcast guest is Dr. Jaclyn Lee, Chief Human Resources Officer at the Singapore University of Technology and Design, who is talking about the role of data and analytics in the culture transformation program at the university. While technology plays a big part in culture transformation at the university, Jaclyn remained ever cognisant of the people at the heart of the transformation and ensuring that their diverse values were understood and respected.

Throughout this episode Jaclyn and I discuss:

How to attract a diverse pool of international talent to a brand new university
Bridging the practitioner, academia divide to develop a tool to measure culture transformation
Establishing a data-driven workforce planning process at the university and overcoming initial resistance by establishing a task force
Up-skilling HR professionals to become more digitally literate and analytically capable

Support for this podcast is brought to you by Huler, you can learn more by visiting huler.io.

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This week’s podcast guest is April Rinne, Change Expert and Author of her fantastic new book, Flux: Eight Superpowers For Thriving in Constant Change. April is on a mission to get us to think differently about our relationship to change. It is not something we can necessarily control, but it is something we need to be very comfortable with.

Throughout this episode, April and I discuss:

The eight superpowers to help individuals and organisations successfully navigate change, as well as April's number one piece of advice to organisations going through change
The power of portfolio careers for workforce planning, for the individual to have a meaningful, satisfying work life and on a societal level, to provide unparalleled access to opportunities
The shifting relationship between employee and employer and how the concept of a job is swiftly becoming extinct

Support for this podcast is brought to you by Degreed, to learn more visit degreed.com.

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This week’s podcast guest is Tina Kao Mylon, Chief Talent and Diversity Officer at Schneider Electric. In this episode, Tina talks about how Schneider Electric uses their talent marketplace platform to not only match individuals to career opportunities, but also to mentors, striking the right balance between being technology enabled and human centric.

Throughout this episode Tina and I also discuss:

Schneider Electric’s pragmatic and applied high tech, high touch, approach to culture and leadership transformation
How Schneider Electric is using employee voice to help build a flexible and hybrid work approach that is inclusive of everyone
How data and analytics ensures the success of Schneider Electric’s unique multi-hub model
The ways in which Schneider Electric’s talent marketplace model, disrupts manager’s understanding of work and careers and democratises opportunities for the workforce

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This week’s podcast guest is Janice Burns, Chief People Officer at Degreed, who is passionate about the importance of learning and that the impact of learning isn't limited to remaining within the four walls of an organisation. Throughout this episode, Janice and I discuss:

Janice’s key strategic roles moving into the Chief People Officer role
The concept of guided freedom and why learning leaders should think differently about facilitating learning
The role of coaching and mentoring in professional development

Support for this podcast is brought to you by Degreed, to learn more visit degreed.com.

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This week’s podcast guest is Joan C. Williams, distinguished Law Professor at the University of California, Hastings College of Law, and Director for the Centre of WorkLife Law, and author of a brilliant new book, Bias Interrupted: Creating Inclusion for Real and for Good.

Joan is dedicated to propagating an approach to Diversity and Inclusion that delivers real impact for the business and ensures real change is made.

Throughout this episode, Joan and I discuss:

How to connect D&I initiatives to business metrics that matter, with case studies from companies around the world
The five patterns of bias that repeatedly emerge across organisations and industries
The concept of bias interrupters, what they are and how to use them in everyday scenarios, to reduce the impact of bias
The ethical and legal challenges of measuring diversity data and why these challenges are not a good enough excuse for not doing the work

Support for this podcast is brought to you by Degreed, to learn more visit degreed.com.

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This week’s podcast guest is Peter Manniche Riber, Head of Digital Learning and Analytics at Novo Nordisk, speaking about how the shift to remote work and digital ways of working has, in many ways, democratised learning and made it more inclusive. Great learning experiences should deliver value to the individual by opening up new opportunities as well as creating value for the organisation.  

Throughout the episode Peter and I discuss:

What a great learning experience looks like and how it delivers value to the business
How to measure the business impact of learning, using business indicators and data that already exists in the organisation
How to focus on the ethics of analysing learning data, to deliver value, not only to the business, but to the individual employee as well
What we mean by data driven learning design and why it is so important

Support for this podcast is brought to you by Degreed, to learn more visit degreed.com.

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This week’s podcast guest is Maarten van Beek, HR Director for Belgium, The Netherlands, and Luxembourg at ING, who I spoke to about the shift from a learn, work, retire approach to careers, to a model of lifelong learning.

To encourage lifelong learning and talent fluidity across the organisation, taking an employee centric approach is vital. In Maarten’s opinion. HR should focus more on the employee journey, the employee experience and less on the responsibilities and confines of rigid traditional L&D roles.

Throughout the episode Maarten and I discuss:

How organisations can promote a lifelong learning approach to work by encouraging and supporting employees to reinvent their skill sets every three to five years
The power of using skills data to fuel talent fluidity
The business value and societal value of measuring skills proficiency without depending on traditional qualifications and educational experience

Support for this podcast is brought to you by Techwolf. To learn more, visit techwolf.ai.

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In this episode of the podcast, Ralf Buechsenschuss, Global Head of Org Design, Analytics and Digitalisation at Zurich Insurance Company, speaks about the future of work, which we both agree is most definitely already here, and how it necessitates a skills-based approach to workforce planning.  

The unpredictability and pace of change facing organisations today is, without a doubt a major challenge, a challenge only exacerbated since the start of the pandemic. It is a skills-based approach to workforce planning that has the potential to position the HR function as a strategic partner to the business, by addressing business priorities as they arise.  

Throughout this episode, Ralf and I discuss:

Why it is high time to stop viewing workforce planning as a cyclical process, and instead view the starting points of any workforce planning activity as the business strategy and in particular specific business challenges, as they arise
Ralph's ingenious use of organisational network analysis and workforce planning to understand the flow of expertise throughout the organisation
How workforce planning and org design can be viewed as two sides of the same coin, and how bringing both under the same umbrella can help HR deliver more value to the business

Support for this podcast is brought to you by Techwolf. To learn more, visit techwolf.ai.

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The World Economic Forum’s Future of Jobs 2020 report, predicts that by 2025, 50% of all employees will need to be re-skilled as 97 million new jobs emerge and 85 million jobs will be displaced by a shift in labour between humans and machines. In this episode of the podcast, Mikael Wornoo, Founder and COO at TechWolf, speaks about how AI and natural language processing is helping to solve a perennial challenge for organisations, namely the process of gathering skills data automatically, continuously, and objectively to understand the skills you have, the skills you need and the gap in-between.

Throughout this episode, Mikael and I discuss these topics and others, including:

The biggest challenges facing organisations in gathering and utilising skills data
How TechWolf helps customers build a single skills taxonomy in just eight weeks and how this can be used to power technologies that drive employee learning and mobility
How companies are using skills data to solve a myriad of challenges and help the business effectively see around corners

Support for this podcast is brought to you by Techwolf. To learn more, visit techwolf.ai.

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In this episode of the podcast, my guest is Rob Cross, Professor of Global Leadership at Babson College and author of a brilliant new book “Beyond Collaboration Overload”. In this episode, Rob talks about the number one predictor of performance. It's not actually about how smart you are, but how you act as an energiser across your network.

Throughout the episode. Rob and I discuss:

How to reclaim 18% to 24% of your time or about one full day per week by reducing collaborative overload
What it means to be an energiser and how to use organisational network analysis or ONA to measure energisers and their impact across the organisation
How to use active and passive ONA to tackle pressing business challenges such as designing successful hybrid work and diversity and inclusion initiatives

Support for this podcast is brought to you by Techwolf. To learn more, visit techwolf.ai.

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In this episode of the podcast, which sees Dave Ulrich taking my usual host chair and Jonathan Ferrar and I answering Dave's questions, we discuss some of the key messages from Excellence in People Analytics and the Nine Dimensions for Excellence in People Analytics that we write about in the book.

We also talk about the traditional HR function’s attitudes towards analytics, the skills the future HR professional needs and how more broadly people analytics will support a new approach to careers and upskilling for the organisation. Throughout the discussion, we also cover several case studies from the likes of Microsoft, Nestle and FIS.

Support for this podcast is brought to you by Techwolf. To learn more, visit techwolf.ai.

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Of the companies Jonathan Ferrar and I researched and included in our recently published book Excellence in People Analytics. One that really stood out was Microsoft. It is one of the best examples of scaling people analytics to provide value for employees and the business. I am especially delighted, therefore, that Microsoft's Chief People Officer, Kathleen Hogan is my guest on this week's episode of the podcast.

In our conversation, Kathleen and I discuss:

How HR is a strategic partner to the business at Microsoft
How Kathleen has worked closely with CEO Satya Nadella, to develop the culture at Microsoft over the last five years
The role of people data in supporting decision-making and busting myths
The impact of continuous learning
How a daily pulse of two and a half thousand employees has helped shape Microsoft's approach to hybrid working

This episode is a must listen for anyone interested or involved in people strategy, culture and inclusion. So that's business Leaders, Chief HR Officers and anyone in a people analytics, learning, talent management or HR business partner role.

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My guest on this week's episode of the podcast, Toon Van der Veer, is the Global Vice President of People Continuity at AB InBev and a strong proponent of using data, analytics and artificial intelligence in people management. As Toon explains to me in our conversation, data provides HR professionals with countless opportunities. And this is certainly proving to be the case with the innovative work he is leading at AB InBev.

In our conversation, Toon and I discuss:

How AB InBev brings data to talent conversations
The importance of focusing on adoption and change management
Why a "You spoke. We listened. We acted." approach is a critical element of employee listening
How companies should approach the measurement and utilisation of skills data

This episode is a must listen for anyone interested or involved in people analytics, employee experience, and HR tech, so that is CHROs and anyone in a people analytics, workforce planning, or HR business partner role.

Support for this podcast is brought to you by AG5. To learn more, visit www.ag5.com.

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In research we undertook last year at Insight222, to investigate the future of workforce planning, nearly all of companies surveyed (90%) expressed the desire to build a skills-based workforce planning process.

However, only a quarter of companies just 26% were actively doing so. One company that is successfully harnessing skills data to inform workforce planning and learning and to drive business outcomes such as safety compliance and productivity is Tata Steel. My guest on this week's episode of the podcast is Joanne Kuipers, manager at the Tata Steel academy based in the Netherlands.

In our conversation, Joanne and I discuss:

How Tata Steel visualises skills data and makes it actionable for managers
The key considerations in a build versus buy approach to closing skills gaps
The public private approach to up-skilling and re-skilling in the Netherlands
How companies should approach the measurement and utilisation of skills data

This episode is a must listen, for anyone interested or involved in operationalising skills data to support learning and consequently benefit the business and the workforce. So that is CHROs and anyone in a learning people, analytics, workforce planning, or HR business partner role.

Support for this podcast is brought to you by AG5. To learn more, visit www.ag5.com.

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By 2025, 50% of all employees will need to be re-skilled, according to the World Economic Forum's future of jobs 2020 research. The same study predicts 97 million new jobs will emerge and 85 million will be displaced by a shift in labour between humans and machines. Most commentators believe that the pandemic has only accelerated this progress. It is not surprising, therefore, that skill availability is high on the CEO’s agenda. Recent research by McKinsey highlights that 79% of CEOs are concerned about skill availability impacting, innovation, cost, quality and growth.

My guest on this week's podcast is Rick Van Echtelt, The Founder and CEO at AG5. Through their software AG5’s mission is simple, to visualise and close skills gaps. Rick and his team do this by essentially providing an accounting system for skills, which aggregates data from multiple systems, maps current skills, tracks progress towards learning new skills and identifies some missing skills needed to future-proof the organisation.

In our conversation, Rick and I discuss:

The challenges involved in getting a handle on skills data
The value of measuring skills data and how companies should approach it
How having a skills based view provides multiple benefits
How AG5 helps clients visualise and close skills gaps

This episode is a must listen for anyone interested or involved in creating a workforce planning, learning and recruiting tool. So that is CHROs and anyone in a people analytics, learning, workforce planning, talent acquisition or HR business partner role.

Support for this podcast is brought to you by AG5. To learn more, visit www.ag5.com.

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The guest on this week's episode is Tertia Wiedenhof, Global Leader and Product Owner for the People Analytics and Insights Team at Rabobank. To reflect the advance of new technology, the changing needs of customers, the emergence of new competitors and changes in the way we work, Rabobank is shifting to agile ways of working as it transforms into a fast moving, digital co-operative bank. HR at Rabobank was one of the early adopters in embracing agile, but what does this actually mean to the work of HR? What does it mean to the approach to people analytics, both in the way the function is set up and the focus of its work?

In our conversation Tertia and I discuss:

How the shift to agile has intensified the focus on employee experience
How the people analytics team is set up and how it collaborates with the business
The impact the move to agile has had on the HR operating model
How to design, test and iterate products with and for employees
The changes in skillsets required to flourish with agile ways of working

This episode is a must listen for anyone interested or involved in business transformation, new ways of working and employee experience. So that is Business Leaders, Chief HR Officers and anyone in a People Analytics, Organisational Design, Culture, Learning, Employee Experience, or HR Business Partner role.

Support for this podcast is brought to you by AG5. To learn more, visit www.ag5.com.

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As Ron Friedman, my guest on this week's episode, explains, we have been taught for generations that there are two ways to succeed either from talent or practice, the latter popularised by Malcolm Gladwell in his book Outliers.

In his new book, Decoding Greatness, Ron describes a third path. One that has quietly launched icons in a wide range of fields from artists, writers and chefs to athletes, inventors and entrepreneurs and one that would be applied widely to learning in the workplace, the path of reverse engineering. Ron is a social psychologist whose main focus is on helping people succeed faster. He is a frequent contributor to publications like Harvard Business Review, Psychology Today and Forbes. Ron’s first book, The Best Place To Work, The Art and Science of Creating an Extraordinary Workplace, which we also discuss in our conversation, was named a Business Book Of The Year by Inc.

In our conversation, Ron and I discuss:

The differences between learning through talent practice and reverse engineering
How to harness the power of reverse engineering and boost your career
Why the three key psychological needs of autonomy, competence and relatedness are at the heart of employee engagement and performance
How to learn and acquire new skills
How to optimise for workplace relationships and work environments in a hybrid future

This episode is a must listen for anyone interested or involved in creating a culture of performance and continuous learning. So that is Business Leaders, CHROs and anyone in a people analytics, culture, learning, employee experience or HR Business Partner role.

Support for this podcast is brought to you by AG5. To learn more, visit www.ag5.com.

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The transformation that Steven Baert is leading as Chief People and Organisation Officer at Novartis, in shaping culture and leadership to a re-imagined medicine is hugely impressive. As Steven explains in this week's episode of the podcast, Novartis is successfully fuelling a scientific and entrepreneurial spirit of the company through its inspired, curious and un-bossed culture. This equips the people closest to the customer or product with the freedom to own the important decisions about their work for themselves. Novartis is also empowering their people by re-imagining its approach to performance management. As one of the worlds foremost science companies, that is entirely fitting that Novartis has taken a scientific approach to diagnosing, developing, trialling and productising its approach to performance management.

In our conversation Steven and I discuss:

How he partners with CEO Vasant Narasimhan and the rest of the executive team at Novartis
The concept of un-bossing and what that entails for leaders
How Novartis has diagnosed that their previous performance management culture was a point of friction for employe
How Novartis has taken a scientific approach to re-imagining performance management involving 16,000 people
The four elements of the new approach to performance management, encompassing objectives, feedback, recognition and reward

This episode is a must listen for anyone interested or involved in the role of organisational culture and performance. So that is Business Leaders, Chief HR Officers and anyone in a Strategy, People, Analytics, Culture, Employee Experience or HR Business Partner role.

Support for this podcast is brought to you by Quantum Workplace. To learn more, visit www.quantumworkplace.com/digitalhr.

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AT&T is the world's largest telecommunications company and it is in the midst of a major business and organisational transformation. As part of this AT&T is evolving its performance culture towards a more agile approach based on the notion of Kind Candor. My guest on this week's episode, Melissa Corwin, is The Vice President for Employee Experience and she is overseeing the development of the new performance culture. As you will hear, this is an impressive, well coordinated strategy that is supported across the organisation and tied closely to improving outcomes for the business, employees and AT&T’s customers.

In our conversation, Melissa and I discuss:

The impact of AT&T's business transformation on culture and behaviours
The key components of the new performance culture
The importance of Kind Candor and we look at the expected outcomes of the new performance culture.

This episode is a must listen for anyone interested in or involved in the role of performance culture and performance management in business transformation. So that is Business Leaders, Chief HR Officers and anyone in a Strategy, People Analytics, Culture, Employee Experience or HR Business Partner role.

Support for this podcast is brought to you by Quantum Workplace. To learn more, visit www.quantumworkplace.com/digitalhr.

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The guest on this week's episode is Greg Harris, CEO of Quantum Workplace, which was founded in 2003 and has since emerged as one of the pioneers in the revolution of the employee feedback market.

Greg believes that the economic value of employee feedback is probably equal to, or greater than, input from customers and that employee feedback is the first step in creating an inclusive environment. Greg also explains why employee engagement and performance management are two sides of the same coin.

In our conversation, Greg and I discuss

What modern employee feedback looks like and how it has evolved over the last 10 years
How CEOs have used employee listening to drive communication to the workforce during the pandemic
How to drive action, behaviour change and a culture of inclusion, from the insights arising from employee feedback
How employee experience and people data is driving a similar change in HR, to the change that customer experience and customer data has already made to the marketing function
How companies should approach performance management in the future.

This episode is a must listen for anyone interested or involved in employee listening, employee experience and the reshaping of performance management. So that is Chief Human Resource Officers and anyone in an employee Experience, People Analytics, Culture or HR Business Partner role.

Support for this podcast is brought to you by Quantum Workplace. To learn more, visit www.quantumworkplace.com/digitalhr.

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BNY Mellon is America's oldest bank, having been created in 1784, and is currently on a journey of reinvention as it transforms into a digital organisation. The pandemic has accelerated this journey and that is where Jolen Anderson, my guest on this week's episode, comes in. Jolen is a Global Head of Human Resources and with her team, is responsible for translating their business strategy into their workforce strategy and igniting the passion of BNY Mellon's employees. As the business transformation was accelerated by the pandemic Jolen and her team are focused on three key driving principles. First, operational resiliency. Second, service to customers and third, employee wellbeing and safety. These three principles, not only underpin the digital transformation but the bank's culture too.

In our conversation Jolen and I discuss:

The central role of HR in business transformation
How employee wellbeing was prioritised during the twin pandemics of 2020
How resilience and inclusion are competencies that can be nurtured
The central role of people data and analytics in the work that Jolen and her team are doing
Why it is critical for CHROs to approach people transformation with intentionality right now and how to do this

This episode is a must listen for anyone interested or involved in the role of workforce strategy and business transformation. So that is Business Leaders, Chief HR Officers and anyone in a Strategy, People Analytics, Culture or HR Business Partner role.

Support for this podcast is brought to you by Quantum Workplace. To learn more, visit www.quantumworkplace.com/digitalhr.

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My guest this week is Dr. David Rock, who coined the term NeuroLeadership and is the Co-Founder and CEO of the NeuroLeadership Institute, which has worked with over 50% of the Fortune 100 companies, to make organisations better for humans through science.

David has authored four successful books, including Your Brain At Work, a business best seller and has written for and been quoted in hundreds of articles about leadership, organisational effectiveness and the brain.

The centrepiece of my discussion with David is his SCARF Model, which is based on neuroscience and is designed to help us work more effectively with others.

When I came across the model a few years ago, it helped me better understand myself and change the way I interact in social situations. The SCARF Model is comprised of five key domains that influence our behaviour in social and work situations. Firstly, Status - our relative importance to others. Secondly, Certainty - our ability to predict the future. Third, Autonomy - our sense of control over events. Fourth, Relatedness - how safe we feel with others. And finally fifth, Fairness - how fair we perceive the exchanges between people to be. As David explains in our discussion, these five domains activate the same threat and reward responses in our brain that we rely on for physical survival. This explains why ourselves and others will sometimes have strong emotional reactions in social situations, both at home and at work. It is a fascinating topic and one, I know, that listeners will enjoy.

In our conversation, David and I discuss

How the SCARF Model has grown in relevance during the pandemic
The window of opportunity companies and leaders have to solve for autonomy and build a better post pandemic normal
The role of leaders in enabling their organisations to be truly diverse, equitable and inclusive
How companies should approach Performance Management in the future

This episode is a must listen for anyone interested or involved in Neuroscience and its role in Leadership, collaboration, culture and performance. So that is Business Leaders, Chief People Officers and anyone in a Behavioural Science, People Analytics or HR Business Partner role.

Support for this podcast is brought to you by Quantum Workplace. To learn more, visit www.quantumworkplace.com/digitalhr.

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My guest on this week's episode is Jimmy Zhang, the Head of People Strategy and Analytics at Vertex Pharmaceuticals. He joined the company, which has just over 3000 Employees, in 2018 and has built the People Analytics team from the ground up. I am often asked if People Analytics is the preserve of larger companies and I always say no, every company has business questions that can be answered with People Analytics. That said there are different challenges in setting up a People Analytics Team in an organisation with, say less than 5,000 Employees. For one, you don't have the luxury of building a large team, this means you need to take a different approach, one of partnership and leveraging skills from across the organisation. This is exactly what my guest on this week's episode has done and in doing so has built one of the most agile, most innovative and most successful People Analytics Teams I have come across.

In our conversation, Jimmy and I discuss:

How Vertex leverages a partnership model, a strong foundation in governance and ethics, to advance People Analytics in the company
The tripartite relationship between the People Analytics team, HR Business Partners and the Business and how this helps prioritise and elevate People Analytics work
Work that Jimmy is leading around skills to help drive career growth, development and mobility at Vertex
How Vertex is building a continuous employee listening program, which couples active and passive data sources
How Vertex tackles the build versus buy conundrum when it comes to HR and People Analytics technology

This episode is a must listen for anyone tasked with building or transforming People Analytics or who is involved in building or buying HR technology. So that is Business Leaders, CHROs and anyone in a HR Leadership, People Analytics, Workforce Planning or HR Business Partner role.

Support for this podcast is brought to you by charthop. To learn more, visit https://www.charthop.com/digitalhr.

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My guest on this week's episode is Jignasha Grooms, Chief Human Resources Officer at Epicor Software, a 4,000 person, global technology company.

Jignasha has 20 years of experience in the IT Industry, both in Business and Sales Operations and in Human Resources. Prior to joining Epicor, in November 2016, she spent eight years at Cisco, where in her last role she led HR for the America Sales Organisation, The Global Marketing Function, The Global Sales and Operations Function, as well as the staffing discipline in support of all Cisco Businesses and Functions in Asia, Pacific and Japan. Perhaps Jignasha’s biggest achievement in her role at Epicor has been the development of The One Epicor Culture, which puts employees at the centre and is built on pillars, including trust, agility, authenticity and empathy. It is a particularly impressive story, as you will hear, and one that has led to some significant outcomes for the Business and the workforce.

In our conversation Jignasha and I discuss:

How Epicor is using and measuring the success of using AI in the recruitment process
What HR can learn from the pandemic and what it needs to do to continue experimenting and not fall back into the old way of doing things
How to build and develop a culture in a company that is growing organically and by acquisition
How to measure the business impact of culture and connect the dots between customer experience and employee experience
How having the right people data in place supports a business operating in a fast paced environment

This episode is a must listen for anyone interested in Culture and leading HR in a global organisation. So that is Business Leaders, CHROs and anyone in a People Analytics, Culture, Employee Experience or HR Business Partner role.

Support for this podcast is brought to you by charthop. To learn more, visit https://www.charthop.com/digitalhr.

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My guest on this week's episode is Ian White, Founder and Chief Executive Officer at ChartHop, one of the fastest growing and most exciting new technologies in our space. ChartHop has grown by more than 10X since the start of the pandemic and has a prestigious list of investors, including Andreessen Horowitz. Josh Bersin recently highlighted ChartHop as “a cool tool that displays every piece of data you need in a visual way” which is high praise indeed and deservedly so. Ian believes that when people have the full context, know what they are trying to achieve together, know their roles and fundamentally trust that Managers and Leaders are transparent and fair, you can achieve great things.

In our conversation, Ian and I discuss:

How Ian's own experience as a customer of HR Tech helped inspire him to build and scale ChartHop
How to bring data to life so that it is accurate, accessible and applicable and so leads to actionable insights
Why agility, organisational design and workforce planning all need to evolve, to support the world of hybrid work
How CHROs can build on the last year and have an ability to experiment, to explore and to respond quickly
How having the right people data in place supports a business operating in a fast paced environment.

This episode is a must listen for anyone interested in technologies that help organise, manage and visualise people data so that it drives actionable insights. So that is Business Leaders, CHROs and anyone in a People Analytics, Workforce Planning or HR Business Partner role.

Support for this podcast is brought to you by charthop. To learn more, visit https://www.charthop.com/digitalhr.

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At Insight222, we are fortunate to work with some of the smartest and most progressive Leaders in the field of Human Resources. Isabel Naidoo, my guest on this week's episode of the podcast, definitely falls into this category.

Isabel is the Global Head of Inclusion and Talent at FIS, where she runs the Strategic Talent Agenda for the FinTech company’s 60,000 employees. One of the features of the work that Isabel oversees at FIS, is how the company has seamlessly incorporated HR technology to bring personalised, consumer like experiences, to its employees and how it has harnessed people analytics.

In our conversation Isabel and I discuss:

How the new learning platform at FIS is delivering customised learning experiences and supporting wellbeing
How FIS has built a successful people analytics and workforce planning function
How the last 12 months have changed what it means to lead
How having the right people data in place supports a business operating in a fast paced environment

This episode is a must listen for anyone interested or involved in how people data, technology and analytics can personalise HR programs, enhance the employee experience and drive better business outcomes. So that is business Leaders, CHROs and anyone in a People Analytics, Learning or HR Business Partner role.

Support for this podcast is brought to you by charthop. To learn more, visit https://www.charthop.com/digitalhr.

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The guest on this week’s episode of the podcast is Claude Silver, Chief Heart Officer at VaynerMedia.

In our conversation, Claude and I discuss:

How the role of Chief Heart Officer emerged and how it has evolved
Claude’s close working relationship with Gary Vaynerchuk, the CEO and how together, they seamlessly merge a people perspective with VaynerMedia’s business strategy
The Kind Candor program, which is in place at VaynerMedia and which is designed so that feedback is an act of caring and a way of making employees better
The work that Claude is leading on diversity, equity and inclusion

This episode is a must listen for anyone interested or involved in one of the most important relationships in business, that of the CEO and the CHRO and how the right organisational culture can drive at the same time, business success and employee wellbeing.

Support for this podcast is brought to you by charthop. To learn more, visit https://www.charthop.com/digitalhr.

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The guests on this week’s special bonus episode are Arianna Huffington, CEO and Founder of Thrive Global and Donna Morris, Chief People Officer at Walmart. In our conversation, we discuss how the pandemic has thrust the human resources function centre stage, and how HR has thrived during this difficult time in organisations where the function is well led, has strong senior stakeholder equity, has prioritised employee wellbeing and has robust capability in people analytics. If anything, this has raised expectations of Chief People Officers even further, can they and the functions they lead evolve at the pace necessary to deliver on the expectations of Leaders and the workforce?

In our conversation, Arianna, Donna and I discuss:

How the role of the Chief People Officer has changed since the beginning of the pandemic
What the impact of these increased expectations have had on Chief People Officers themselves
The lessons in workforce agility Walmart has learned from hiring over 500,000 associates so far in the crisis and how they will carry these learnings forward
How to adopt the mindset to find opportunity in ambiguity and why it is important that Leaders set the tone
What HR can do in 2021 and beyond, to capture more value for the business

This episode is a must listen for anyone interested or involved in HR and how it can create value for the organisation and protect the health of its workforce. So that is Business Leaders, Chief People Officers and anyone in an Organisational Health, Employee Experience, People Analytics or HR Business Partner role.

Support for this podcast is brought to you by gloat. To learn more, visit https://www.gloat.com

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To build sustainable success in people analytics, you need a few key ingredients. Let's look at three. First, align the work of the people analytics team to the business strategy and priorities. Second in parallel, be intentional about building analytical capability across the wider HR function and third, get the sponsorship from the Chief Human Resources Officer, the Global HR Leadership Team and Senior Leaders in the business.

My guest on this episode of the podcast has mixed all of these ingredients and more since founding the people analytics team at Merck, in 2016. Alexis Saussinan is the Group Head of People Data and Technology, and the function he has built has become a bedrock of Merck's people strategy and consistently delivers value to the business and the global workforce at Merck.

Alexis and I reflect on the journey of people analytics over the last five years at Merck and look forward to the future as Alexis' role has expanded to bring people data, analytics and technology together.

In our discussion, Alexis and I discuss:

How to align the work of the people analytics team with the business and the people strategy
Examples of people analytics in action, including how Merck takes a skills-based approach to workforce planning
The size, structure and skills of the people analytics team and how it has evolved over the last five years at Merck
How a combination of CHRO sponsorship, ambassador networks, rotational programs and effective communication combined to help grow a data-driven culture
Why bringing people data, analytics and technology together enables the next wave of HR transformation

This episode is a must listen for anyone interested or involved in creating business value and employee experience from people analytics, in parallel with increasing HR capability in data and digital.

So that is Business Leaders, Chief HR Officers, Chief Learning Officers and anyone in a people analytics, learning, HR leadership or HR business partner role.

Support for this podcast is brought to you by gloat. To learn more, visit https://www.gloat.com/.

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My guest on this week's episode of the podcast is Karen Powell, Chief Talent and Learning Officer at IQVIA. Karen emphasises that talent marketplace goes far beyond being a technology solution, instead it is a far broader cultural shift that permeates across the organisation and enables a whole new way of thinking about talent. In our conversation, Karen and I discuss how HR and the business are working together to drive transformational change at IQVIA, with talent marketplace.

In our conversation, Karen and I discuss:

How to get started with implementing a skills-based talent strategy
Why a skills-based view of talent is critical for workforce planning
How talent marketplace helps companies understand productivity in a new and deeper way
Whether talent marketplace will mean that jobs won't exist anymore

This episode is a must listen for anyone interested or involved in HR transformation, internal mobility, workforce planning, people analytics and HR technology. So that is Business Leaders, Chief HR Officers and anyone in a people analytics, workforce planning, learning or HR Business Partner role.

Support for this podcast is brought to you by gloat. To learn more, visit https://www.gloat.com/.

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My guest on this week's episode of the podcast is Ruslan Tovbulatov, who first saw how HR and people analytics could be a strategic enabler of innovation, during his time at Google. This inspired Ruslan to pivot towards the HR tech field, first by joining Arianna Huffington at Thrive Global, where he worked in senior product and marketing roles for four years before moving on to his current role as VP of Global Marketing at Gloat. The company that first coined the phrase talent marketplace. In this episode, Ruslan shares powerful examples of the business benefits of creating a talent marketplace.

In our conversation Ruslan and I discuss:

The burgeoning HR technology market, the factors driving its growth, why the market is fragmented and what lies ahead
The challenges involved with running a company in a new category of HR technology
Powerful examples of the business benefits of a talent marketplace at companies such as Unilever, Schneider Electric, Nestle, Standard Chartered Bank and Walmart
The benefits talent marketplace provides to employees, managers and businesses as well as the future developments in this field
Whether the talent marketplace will mean that jobs won't exist anymore

This episode is a must listen for anyone interested or involved in HR transformation, internal mobility, workforce planning, people analytics and HR technology. So that is Business Leaders. Chief HR Officers and anyone in a people analytics, learning or HR business partner role.

Support for this podcast is brought to you by gloat. To learn more, visit https://www.gloat.com/.

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When the CEO cites the internal talent marketplace you have helped to create, as a major contributor to revenue during the company's quarterly earnings call, you know you have achieved something pretty special.

That is what happened to my guest for this week's episode of The Digital HR Leaders Podcast. Jeroen Wels is the Executive Vice President of HR at Unilever and the architect of Flex Experiences. Flex Experiences is Unilever's thriving, internal talent marketplace, which is currently used by 65,000 global employees who are able to share their skills and experience with people in other teams and in other countries. During their quarterly earnings call for the first quarter of 2020, Unilever CEO, Alan Jope, highlighted how by using Flex Experiences the company had been able to redeploy over 3000 people from parts of the business with low demand, to the areas that were seeing high demand due to the pandemic. As you will hear from Jeroen in this episode, Flex is a standout example of a talent marketplace and the impact, both to the business in terms of agility and unlocked hours and employees in helping them discover their purpose and support their careers, is huge.

In our conversation, Jeroen and I discuss:

The journey of talent marketplace at Unilever so far and what is coming next
How the events of 2020 cemented the business case for talent marketplace in Unilever
Jeroen’s horizon thinking approach to working with HR technology companies and startups
Whether the talent marketplace will mean that jobs won't exist anymore

This episode is a must listen for anyone interested or involved in agile transformation, employee experience, learning and internal mobility. So that is Business Leaders, CHROs and anyone in a people analytics, learning or HR business partner role.

Support for this podcast is brought to you by gloat. To learn more, visit https://www.gloat.com/.

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My guest on this week’s episode is Ina Gantcheva, a Principle in Deloitte’s Human Capital Practice and a leading authority on talent marketplace. In Ina’s words, talent marketplace has the potential to change the way organisations think about three fundamentals. One, work, by fractionalising work for increased efficiency. Second, the workforce, by unlocking greater potential and value. And finally third, the workplace, by breaking down silos.

In our conversation Ina and I discuss:

The four P’s of iterative dynamic talent marketplace design. That is purpose, plan, program and platform
The role of HR in supporting the transformation and associated change management involved in talent marketplace
Examples of companies who have implemented a successful talent marketplace and the benefits they are enjoying as a result
The opportunities that talent marketplace provides to employees
How the pandemic has helped reshape the approach to talent marketplace
Whether talent marketplace will mean that jobs won't exist anymore.

Support for this podcast is brought to you by gloat. To learn more, visit https://www.gloat.com/.

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Welcome to the final episode of series eleven of The Digital HR Leaders podcast. I first met today's podcast guest nearly four years ago, just before he embarked on his current role. I was hugely impressed. His background as an economist, his focus on delivering value and his sheer passion for the possibilities afforded by people analytics meant, I judged, that he had all the ingredients to be successful.

Today as Head of People Strategy and Analytics at Capital One, Guru Sethupathy presides over one of the leading people analytics functions in the world. During this, just shy of four year tenure, Guru has quadrupled the size of the team to around a hundred people and together with his team has delivered significant value to the business as well as Capital One's Associates. Guru is a deep thinker and has retained that passion for people analytics that I saw four years ago. I know that listeners will enjoy learning from Guru’s experience and vision for people analytics during the next 45 minutes or so.

In our conversation Guru and I discuss:

The key milestones of how people analytics has been scaled at Capital One during Guru's tenure
How people analytics has supported Capital One and its associates during the pandemic
The steps that Capital One has taken to build a data driven culture across its HR function
How to scale people analytics by developing products that people will use
How well equipped HR functions have thrived during the crisis of 2020
How to turn insights from people analytics work into actions
The role of HR in helping to prepare organisations for hybrid ways of working

This episode is a must listen for anyone interested or involved in people analytics, employee experience and HR technology. So that is Business Leaders, CHROs and anyone in a people analytics, learning, HR tech or HR business partner role.

Support for this podcast is brought to you by orgvue. To learn more, visit https://www.orgvue.com/.

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The nature of work and workplaces was already changing, but the pandemic has fast-forwarded many aspects of the future of work. Today's guest is Ethan Bernstein, who is an Associate Professor in the Organisational Behaviour Unit at The Harvard Business School.

He teaches the second year MBA course in managing human capital, the Harvard Business School online course on developing yourself as a leader and various executive education programs. Ethan studies the impact of workplace transparency, the observability of employee activities, routines, behaviours, output and performance on productivity. With implications for leadership, collaboration, organisation design and new forms of organising.

Together with others, Ethan has conducted research during the pandemic to understand the implications of working without an office, which sought to answer a number of questions. Paramount amongst them was what impact has working from home had on productivity and creativity?

The discussion that follows is rich, wide ranging and consistently fascinating. Ethan is one of the most interesting, knowledgeable and witty guests we have had on the show yet.

In our conversation, Ethan and I discuss:

The key findings of his research on the impact of remote working and the impact it is having on productivity and innovation
The implications, post pandemic for work, collaboration and workplace design
How well-equipped HR functions have thrived during the crisis of 2020
What the future leaders he teaches in his Harvard MBA course are saying about the role of HR
The role of HR in workplace design and in helping prepare their organisations for hybrid ways of working

This episode is a must listen for anyone interested or involved in workplace transparency, technology, people analytics and future ways of working. So that's business leaders, CHROs and anyone in a people analytics, strategic workforce planning, HR tech or HR business partner role.

Support for this podcast is brought to you by orgvue . To learn more, visit https://www.orgvue.com/.

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My guest on this week’s episode is Wagner Denuzzo, who has a wonderful job title of Head of Capabilities for Future of Work, where he is leading the effort to design the organisation of the future at Prudential Financial. Wagner’s team is responsible for organisational design and capabilities and he is overseeing the development of an extraordinary end to end employee experience, as well as the transformation of learning, careers and skills development for the future and the creation of a talent marketplace.

In our conversation, Wagner and I discuss:

The role of HR in the wider transformation at Prudential Financial
How Prudential Financial is using data to understand skills and career opportunities
Why employees and the organisation have a shared responsibility for careers and up-skilling
How to build a culture of mobility, encompassing leaders, managers and employees
The business outcomes that internal mobility can drive

This episode is a must listen for anyone interested or involved in skills, learning and workforce planning. So that is business leaders, CHROs and anyone in a people analytics, HR business partner or learning role.

Support for this podcast is brought to you by orgvue . To learn more, visit https://www.orgvue.com/.

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Welcome to episode two of series 11 of The Digital HR Leaders podcast. According to the latest Future of Jobs report from The World Economic Forum, by 2025 50% of all employees will need to be re-skilled. Moreover also by 2025, the same research predicts that 97 million new jobs will emerge and 85 million will be displaced by a shift in labour between humans and machines. Most commentators believe that the pandemic has only accelerated this progress.

Skills is not just a challenge for organisations it is a challenge for entire countries and Singapore is setting a template that others could and perhaps should follow. The mission of SkillsFuture SG, or SSG for short, is to build a skills competitive Singapore and a nation of resilient and confident lifelong learners.

My guest today is Wenshan Xu, Deputy Director of The Skills Development Group at SSG. Wenshan describes the unit as an intelligence unit for skills and as you are about to hear, the work they are doing is as fascinating as it is important.

In our conversation Wenshan and I discuss:

How SSG helps re-skill workers in sectors affected by Covid and then helps them transition to sectors that were hiring
How SSG works with employers, education providers and citizens to create a skills and learning ecosystem that meets the changing requirements of jobs in the country
How Wenshan’s team uses data, analytics and machine learning to understand the supply and demand of skills now and in the future
The skills taxonomy that they have developed, which encompasses 34 skills frameworks, 11,000 skills competencies and over a thousand job roles
How all this supports the vision for talent mobility in Singapore

This episode is a must listen for anyone interested or involved in skills, learning and workforce planning. So that is business leaders, CHROs and anyone in a people analytics or HR business partner role.

Support for this podcast is brought to you by orgvue . To learn more, visit https://www.orgvue.com/.

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Welcome to the first episode of series 11 of The Digital HR Leaders podcast. As I wrote in my annual list of HR predictions for 2021, which we covered on last week's episode, the pandemic has thrust the Human Resources function into the spotlight. All eyes are on HR. Some have likened the pivotal role the CHRO is playing in this crisis to that played by the CFO in the global financial crisis. Undoubtedly HR has a unique role to play, but how does the function shift towards generating value for the business, the customer, the workforce, investors and the community at large?

We decided to bring an esteemed panel of three experts together to debate the topic. Firstly, Brigette McInnis-Day Head of HR at Google Cloud, where she focuses on attracting and developing amazing talent and shaping the culture for business growth and transformation.

Secondly, we have Dave Ulrich, Professor at the Ross School of Business at the University of Michigan and co-founder of the RBL Group. With his colleagues, Dave has written over 30 books that have shaped the HR profession, defined organisations of capabilities and shown the impact of leadership on customer and investors.

Last but not least Rupert Morrison, who is leading the way in data-driven organisational planning as CEO at orgvue. He has also authored a Chartered Management Institute shortlisted book of the year on data-driven organisational design.

In our conversation the panel and I discuss:

The impact of the pandemic on organisations, employees and HR
How HR can be more value and business focused
The skills that Google looks for in its HR business partners and how Google measures its culture
The impact of the pandemic on workforce planning, organisational design and people analytics
What HR can do in 2021 to capture more value for the business

This episode is a must listen for anyone interested or involved in HR and how it can create value for the organisation. So that is business leaders, CHROs and anyone in an organisation design, people analytics or HR business partner role.

Support for this podcast is brought to you by orgvue . To learn more, visit https://www.orgvue.com/.

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This is a special bonus episode to kick off the podcast for 2021. In 2020, we learnt that the field of Human Resources is even more important than we thought it was, that People Analytics can save lives and that humans and the organisations they work for can adapt quickly in times of crises.

What do the events of 2020 mean for HR though, as we set sail into 2021? I have been publishing an annual set of predictions since 2014 and the show's producer, Ian Bailie, persuaded me that it would be fun to record a special episode of the podcast framed around my predictions for 2021. As you will hear I managed to turn the tables on Ian at several points in the conversation to get his take on a couple of the trends that are destined to set the agenda in 2021.

In our conversation, Ian and I discuss:

Whether the future of work has arrived and if so, does it mean we can actually stop talking about the future of work?
Why People Analytics is set to evolve in 2021 and how it can deliver more value at scale
How skills, learning and careers are coming together and breaking down traditional silos in HR
What HR Leaders and professionals can do to prepare for the future

This episode should be an interesting listen for anyone in a Workforce or People Analytics role, as well as HR, Learning and Business Professionals interested in how HR can drive business outcomes and create valuable experiences for employees.

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Since the start of the Covid-19 pandemic HR functions with People Analytics Teams have been pivotal in co-ordinating and leading responses to the crisis in companies all around the world. Well, one such company is Indian multi national giant Wipro, which found it had to suddenly contend with 150,000 remote workers in India alone.

My guest on this week's episode of the podcast is Renil Kumar, Vice President and Global HR Head at Wipro. He is the personification of a modern HR Leader, Business focused, data-driven, technologically savvy, inclusive and collaborative.

In our conversation Renil and I discuss:

How People Data and Analytics enables hyper-personalisation across Wipro’s 200,000 plus global employee workforce
How a powerful People Analytics project at Wipro delivered quantifiable value to the business, as well as revealing some interesting insights on the impact of team size and promotions
How to infuse HR Professionals with the skills needed to be more data-driven and why experimentation, starting small and getting hands-on drives progress
How Organisational Network Analysis can be applied in Sales and Customer Service
What HR can do to prepare their organisations for an increase in remote and hybrid working

This episode is a must listen for anyone interested or involved in how HR can drive significant value in large multinational businesses. So that is Business Leaders, CHRO’s and anyone in a HR Leadership, People Analytics or HR Business Partner role.

Support for this podcast is brought to you by Panalyt. To learn more, visit https://www.panalyt.com.

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There should be little doubt that human capital is a firm's greatest asset, however, this isn't enough. Organisations must also ensure that individuals are relationally positioned for success. In other words, bringing in the best people is only part of the solution. Firms must also bring out the best in people and that requires us to more intentionally leverage social capital. Those are not my words, although I wholeheartedly agree with their sentiment, but of Michael Arena, my guest for this week's episode of The Digital HR Leaders podcast.

Michael is the author of the brilliant book, Adaptive Space, How General Motors and Other Companies are Positively Disrupting Themselves and Transforming Into Agile Organisations. He is also a faculty member in Penn's Masters in Organisational Dynamics and he is currently the VP for Talent and Development at Amazon Web Services. He is also one of the world's foremost experts on Organisational Network Analysis.

In our conversation, Michael and I discuss:

Why social capital is the next frontier for HR and how to measure it through the use of active and passive ONA
Why the pandemic will likely fast forward the future of work by five or ten years
The critical role that social capital plays in generating, incubating and scaling innovation
The potential implications to bridge connections of a shift to virtual and hybrid work environments
Some typical use cases and specific examples of how ONA can be used in relation to understanding collaboration, M&A, research and development, culture and employee wellness
How to ensure ONA initiatives deliver value for the business and the workforce and properly address any concerns on ethics, privacy, and trust
What HR can do to prepare their organisations for an increase in remote and hybrid working

This episode is a must listen for anyone interested or involved in Innovation, Culture, People Analytics, Employee Experience and Social Capital. So that is Business Leaders, CHROs and anyone in a Talent Development, People Analytics, D&I or HR Business Partner role.

Support for this podcast is brought to you by Panalyt. To learn more, visit https://www.panalyt.com.

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My guest on this episode of the podcast is Daniel West. His 20 years of experience in HR Leadership roles at data-driven companies like Uber and Apple have taught him how analytics can drive business performance, improve customer outcomes and enrich employee experience and culture. Daniel is now the founder and CEO of Panalyt and the technology his firm provides is helping organisations bring together and democratise their people and business data and enrich it further with external and social capital data to drive decision-making.

In our conversation, Daniel and I take a deep dive into organisational network analysis and how social capital data can be linked to performance, engagement, sales and innovation. We also discuss:

The level of analytical skills required by HR professionals and what we can learn from our counterparts in Marketing
The impact of democratising data across business stakeholders and how this drives more agile decision making and improved business outcomes
The critical role of ethics and trust in People Analytics
A great example of how a Japanese company had to virtually onboard over 200 new starters due to the pandemic and used People Analytics to help that effort
What HR can do to prepare their organisation for an increase in remote and hybrid working

This episode is a must listen for anyone interested or involved in People Analytics, Employee Experience and Social Capital.

Support for this podcast is brought to you by Panalyt. To learn more, visit https://www.panalyt.com.

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We are in the midst of the biggest global pandemic for a century, combine that with social unrest, an economic crisis, and at the same time, rapid business transformation, then the role of the HR function has never been so important.

One company where HR has really come to the fore during the crisis is Bayer. My guest on this episode of the podcast is Melissa Harper, Senior Vice President for HR Innovations at Bayer. With more than 30 years of HR experience, Melissa has been at the forefront of Bayer's response to the crises of 2020 and efforts to redefine the workplace around purpose, innovation, and culture.

In our conversation, Melissa and I discuss:

Why Bayer’s people first philosophy, has been critical to the company's response to the crisis and its efforts to redefine the workplace of the future
How Bayer is incorporating some of the positives that have emerged in 2020 such as faster, more distributed decision making and increased employee listening to enhance its innovative culture
Bayer's approach to inclusion and diversity and how this is premised on taking action on the talent challenges that arise
How digital analytics and culture provide the connective tissue around the workforce at the company
What HR can do to prepare their organisation for an increase in remote and hybrid working

This episode is a must listen for anyone interested or involved in Inclusion and Diversity, Culture, Employee Experience and Innovation. So that's Business Leaders, CHROs and anyone in a People Analytics, Workforce Planning, I&D or HR Business Partner role.

Support for this podcast is brought to you by Panalyt. To learn more, visit https://www.panalyt.com.

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When I was in Singapore a couple of years ago I had the pleasure of visiting Grab, one of Southeast Asia's largest and most innovative technology companies and spending time with the guest on this week’s episode, Head of People Operations, Chin Yin Ong and some of her talented team. With a background in sales and marketing, a psychology degree and a passion for using technology and analytics to drive better outcomes for the business and its workforce, Chin Yin is the epitome of the Chief People Officer as a catalyst for growth. Chin Yin combines her role as Head of People with running the technology solutions team, which as you will hear, capitalises on the technology Grab has developed for its customers to enhance the work experience for Grabbers, which is Grab's name for its employees. I know you will enjoy listening to some of the innovations that Chin Yin and her team are driving at the tech firm.

In our conversation Chin Yin and I discuss:

How to keep employees engaged and connected during the crisis
Examples of how people data is driving better business and employee outcomes at Grab
How to infuse HR professionals with the skills required to be more data-driven and achieve the optimal combination of head, heart and gut
The rise of micro learning and the impact on skills
Why the 2020s is set to be the golden age for HR

This episode is a must listen for anyone interested or involved in employee experience, people analytics, HR technology and business outcome driven HR. So that is business leaders, CHROs and anyone in a people analytics, workforce planning, recruiting or HR business partner role.

Support for this podcast is brought to you by Panalyt. To learn more, visit https://www.panalyt.com.

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In the last episode of this series, my guest is Vidya Krishnan, Chief Learning Officer and Global Head of Learning and Development at Ericsson, who is at the cutting edge of driving a culture where learning is a habit that matters. When we were planning this episode Vidya and I quickly realised we had a mutual passion for people data and analytics. Vidya also shared with me a view that I found quite profound, she told me that learning is oxygen, invisible but necessary to survive and analytics will make it visible.

In our conversation, Vidya and I discuss:

The relationship between learning and business outcomes
How to cultivate a growth mindset across your workforce
How to build a skills driven organisation and help employees identify the skills that they need to grow
The future of learning and why it is wrapped up in the future of people analytics
The impact of technology on the future of learning

This episode is a must listen for anyone interested or involved in learning skills and culture development. So that is Business leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Workforce Planning, Learning or HR Business Partner role.

Support for this podcast is brought to you by Degreed. To learn more, visit https://degreed.com/.

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In this episode of the podcast my guest is Simon Brown, Chief Learning Officer at Novartis, a company that is really setting the pace around the whole learning and skills agenda. Simon believes that curiosity is the greatest driver of value in the digital age and as well as being co-author of a fascinating new book, The Curious Advantage, Simon and his team have instigated curiosity month at Novartis, an integrated learning experience of 170 events throughout September featuring internal and external speakers.

In our conversation, which took place just before the start of curiosity month, Simon and I discuss:

The increasing importance of curiosity, it's intrinsic link to learning and the 7C’s of curiosity model that Simon and his co-authors outline in their book
How curiosity is nurtured in practice at Novartis and the business value it provides
How Novartis is embedding analytics into learning and measuring skills
The impact of learning on performance, retention and mobility at Novartis
The role of L&D in 2030 and whether the Chief Learning Officer will report directly into the CEO

This episode is a must listen to anyone interested or involved in learning skills and culture development. So that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Workforce Planning, Learning or HR Business Partner role.

Support for this podcast is brought to you by Degreed. To learn more, visit https://degreed.com/.

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In this episode of the podcast, my guest is Kat Kennedy, the Chief Experience Officer of Degreed, where she has overall responsibility for product and technology. Kat was employee number three at Degreed and since she joined in 2012, the company has enjoyed phenomenal growth and created an entire new category in the HR technology market with its learning experience platform or LXP. As Kat outlines in our conversation, Covid-19 has accentuated the importance of re-skilling, up-skilling and learning.

In our conversation Kat and I discuss:

The challenges in running a fast growing HR Tech company
Creating the new LXP category and being a female leader in tech
Why it is crucial to use data and analytics in learning and development
How learning, careers and mobility are all coming together into one personalised platform, AKA the talent marketplac
What we can learn from organisations who are combining learning, analytics and skills togetherwe
The future direction of the learning and development field

This episode is a must listen for anyone interested or involved in learning skills and the technology that supports it. So that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Learning, Workforce Planning or HR Business Partner role.

Support for this podcast is brought to you by Degreed. To learn more, visit https://degreed.com/.

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In this episode of the podcast, my guest is Gianpiero Petriglieri, who is the Associate Professor of Organisational Behaviour at INSEAD, and an expert on leadership and learning in the workplace.

Gianpiero has chaired The World Economic Forum’s Global Agenda Council on new models of leadership and is listed among the 50 most influential management thinkers in the world by Thinkers 50. His work explores how and where people development sustains the personal foundations and professional abilities to exercise leadership mindfully, effectively and responsibly.

Gianpiero’s studies highlight the psychological, social and cultural functions of leadership development and his teaching methods provide an example of how to perform those functions purposely for the benefit of individuals, organisations and society at large. His research has appeared in academic journals, media and business journals, like the Harvard Business Review, where five of his essays have been included among the ideas that shaped management in the last decade.

In our conversation, Gianpiero and I discuss:

Why organisations are struggling to embed a culture of lifelong learning
The differences between cognitive learning and socio-emotional learning and why organisations need to make room for both
The role of technology in supporting the development of skills
Examples from companies like Schneider Electric and Lego who have developed culture and environments where learning can thrive
The role of the Chief Learning Officer and whether it should sit within HR or report directly to the CEO

This episode is a must listen for anyone interested or involved in learning, skills and leadership development, either from an individual or company perspective. So that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Workforce Planning or HR Business Partner role.

Support for this podcast is brought to you by Degreed. To learn more, visit https://degreed.com/.

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The guest on this week’s podcast is Lynda Gratton. Lynda is a Professor of Management Practice at The London Business School where she directs Human Resource Strategy in transforming companies, which is considered one of the world's leading programs on Human Resources. Lynda is also the founder of HSM, the research consultancy and has written extensively on the future of work, the role of corporations and the interface between people and organisations. Lynda's most recent book, The New Long Life, A Framework for Flourishing in a Changing World, was published at the end of May and we will talk a little bit about that in this episode.

In our conversation, Lynda and I also discuss:

What we have learned about people, organisations and the impact of remote working on collaboration during the pandemic
The new skills, behaviours and mindsets individuals need to thrive in the future of work
How to make reskilling stick within organisations
How individuals, organisations, and governments can navigate the challenges of a hundred year life
The role of HR and learning teams to help drive the reskilling and learning agenda

This episode is a must listen for anyone interested or involved in learning and skills, either from an individual or a company perspective. So that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Workforce Planning, HR Tech or HR Business Partner role.

Support for this podcast is brought to you by Degreed. To learn more, visit https://degreed.com/.

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We’re kicking off an exciting autumn season of the Digital HR Leaders podcast today with a special bonus episode featuring Diane Gherson, discussing how IBM has infused AI and analytics into HR. During her time as CHRO, Diane led the redesign of all aspects of IBM’s people agenda and management systems to shape a culture of continuous learning, innovation and agility. She has also digitally transformed the HR function, incorporating AI and automation across all offerings resulting in hundreds of millions of dollars of net benefits. Every field needs its standard bearers and ever since taking the reins as CHRO in 2013, Diane has been a pioneer, taking the HR profession to a new level and was deservedly recognised as the HR Executive of the year in 2018.

In our conversation Diane and I discuss:

How IBM has created a marketplace for talent, encompassing skills, personalised learning, career management and internal mobility
A company wide jam that Diane initiated to support initiatives around returning to new ways of working at IBM
The practical examples of how infusing AI and machine learning into HR programs can deliver significant value to the business and employees
What HR needs to do to drive more value in the post-crisis world and why its the model for leaders and organisations to thrive in the twenty first century.

This episode is a must listen for anyone interested in how to set up the HR function to deliver significant value to the business and its workers, so that is Business Leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, HR Business Partner or Talent Acquisition role.

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Welcome to the fifth of our series of summer special episodes of The Digital HR Leaders Podcast that collectively provide an outside in perspective on HR.

People Analytics is the fastest growing part of HR and prior to the arrival of the COVID-19 pandemic, was named by HR practitioners themselves as one of four trends in LinkedIn's annual global talent trends report that were most likely to impact on how their organisations hire, develop and retain their workforces in 2020. During the crisis People Analytics has been further elevated as companies strive for insights and data to drive employee safety and wellbeing, understand the impact of remote work and create their return to the workplace plans. Many practitioners and leaders in the People Analytics space have no previous experience of working in HR.

My guest on this week's episode of The Digital HR Leaders Podcast is Sophie Rwegera Khadhraoui. When she took on the challenge of setting up the People Analytics function at the International Committee of the Red Cross in 2017, Sophie had a background in Finance, and Operations, but not HR. Sophie quickly established that in a humanitarian organisation, the key people related requirement is to ensure the right people are on the ground at the right time to support the ICRC’s critical humanitarian work in conflict zones.

In our conversation, Sophie and I discuss:

How she set up the People Analytics function, identified priorities and delivered the first use cases
How the team evolved and developed its skills over the three years Sophie was at the helm
Tips for other People Analytics Leaders who run small teams
The steps Sophie took to help up-skill the wider HR community at the International Committee of the Red Cross
How her experience in People Analytics is supporting her in her new role as HR Partner for the Near and Middle East Region at the Red Cross

This episode is a must listen for anyone interested in how to set up and develop a People Analytics team and the unique challenges involved in leading a small team in a humanitarian organisation. So that is CHRO’s, Senior HR Leaders and anyone in a People Analytics or HR Business Partner role.

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

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Welcome to the fourth of our series of summer special episodes of The Digital HR Leaders Podcast that collectively provide an outside in perspective on HR. In many respects the COVID-19 pandemic is essentially a people crisis and it has been heartening to witness that many organisations we work with at Insight222 have put the safety and wellness of their workforce at the centre of their response to the crisis. However, multiple studies show that an alarming majority of employees are actively disengaged and un-motivated. They are not helping their organisations and by suppressing what neuroscientists call “our seeking systems” organisations are not helping their employees by focusing on making work routine instead of creative and joyful.

Our guest for this week's episode is Dan Cable, Professor of Organisational Behaviour at London Business School. Dan explains that because we spend most of our waking hours at work, his mission is to spend his working hours trying to understand how people can feel like work is part of their real life, rather than the long commute to the weekend.

In our conversation Dan and I discuss:

Why biology as opposed to lack of motivation causes the malaise of workplace disengagement
How by galvanising three triggers, leaders can activate their employees seeking systems and drive exploration and learning
How HR can use job crafting to drive engagement, stimulate learning, create innovation and essentially enable people to bring their best selves to work
A three-step process for people to stimulate their full potential as outlined in Dan’s upcoming book, Exceptional.

This episode is a must listen for anyone interested in how neuroscience can help drive culture, engagement and wellness in their organisations. So that is Business Leaders, Organisational Psychologists, Chief HR Officers, Senior HR Leaders and anyone in a People Analytics or HR Business Partner role.

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

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Welcome to the third of our series of summer special episodes of The Digital HR Leaders Podcast, providing an outside in perspective on HR.

The brutal killing of George Floyd at the hands of the Minneapolis police on May the 25th has unleashed a sustained and unparalleled wave of protests around the world. This terrible incident highlighted once again, the scourge of racial injustice and the responsibility we all have to speak up against discrimination in any of its ugly and reprehensible forms. We all need to commit to help to drive change in our companies, in our HR and People Analytics communities and in our societies.

The guest on this episode of the podcast is Diversity Strategist, Torin Ellis, who has worked with companies ranging from small 20 person startups to some of the biggest multinational companies, to help them identify inhibitors that stall the consistent achievement of the diversity, equity and inclusion objectives achieved through recruitment.

We start our discussion with the glaring injustices that the killing of George Floyd, once again, highlighted and then transition to how HR and recruiting professionals can support their organisations to be truly inclusive and equitable by following a simple and purposeful mantra, focus on people.

In our conversation Torin and I discuss:

How the killing of Mr Floyd and the process that it has inspired made Torin and other black people he knows feel
What those of you listening can do to help make a difference
Why true diversity, inclusion and equity results require leadership, un-wavering support and above all a focus on people
Why hiring managers are at the crux of progress and how data can reveal some uncomfortable truths
Examples of companies, including Nike and Allovue, who have created more inclusive organisations

This episode is a must listen for anyone interested in how to embed diversity in their organisations to create more inclusive and equitable workplaces. So that is Business Leaders, CHROs, Senior HR Leaders and anyone in a People Analytics, HR Business Partner or Talent Acquisition role. Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

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The COVID-19 crisis is testing our political leaders like they have never been tested before. Leaders who appear to score high on narcissism and low on empathy are failing dismally. It is interesting that those political leaders, especially female leaders, who combine competence, transparency and empathy and are using data and science to inform their decision making appear to be performing much better. The brilliant Tomas Chamorro-Premuzic is my guest on this week’s episode of the podcast. Tomas is an international authority in psychological profiling, talent management, leadership development and people analytics. Tomas has also written 10 books including his most recent, “Why Do So Many Incompetent Men Become Leaders?”, and is one of the most knowledgeable interesting and engaging people in our field.

In our conversation Tomas and I also discuss:

Why digital transformation is primarily about people and not technology and what this actually means for leaders, HR and employees
Why skills is a new currency and why learning is paramount
How people analytics can be integrated into other fields, such as diversity and inclusion
How to stay on the right side of creepy when it comes to AI and analytics
What HR needs to do to drive more value

This episode is a must listen for anyone interested in ethical and empathetic leadership and the role of HR and how both will need to evolve as the use of data, analytics and digital technologies become widespread in our organisations. So that is Business Leaders, CHROs and anyone in a People Analytics, HR Business Partner or Talent Acquisition role.

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

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I can't think of a better way of starting this series of summer specials that are providing an outside-in perspective on HR, than by taking a closer examination of the concept of psychological safety. In the workplace, psychological safety is the belief that the environment is safe for interpersonal risk taking. People feel able to speak up when needed with relevant ideas, questions or concerns without being shut down in a gratuitous way.

Psychological safety is present when colleagues trust and respect each other and feel able, even obligated, to be candid. Those are the words of Amy Edmondson, my guest on this edition of The Digital HR Leaders Podcast. Amy is the Novartis Professor of Leadership and Management at Harvard Business School, Author of "The Fearless Organisation - creating psychological safety in the workplace in learning, innovation and growth."

In our conversation, Amy and I discuss:

The definition of psychological safety, what it is and what it is not
The role of leaders and HR in creating psychological safety and the link between psychological safety and culture, learning, and innovation
How to create psychological safety in virtual teams
The relationship between psychological safety and transparency
Examples of organisations who have created and embedded psychological safety and the subsequent benefits they have enjoyed

This episode is a must listen for anyone interested in the role that culture, leadership and trust play in driving innovation and growth. So that is business leaders, Chief HR Officers, Chief Learning Officers and anyone in a People Analytics, HR Business Partner or Talent Acquisition role.

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

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To celebrate the one year anniversary of this podcast and over 100,000 listens, we thought we would do something different. The team managed to persuade me to record a special role reversal episode of the podcast with me in the hot seat and the show’s co-creator Ian, firing the questions that some of you, including one of our previous guests Dave Ulrich, have kindly taken the time to send in. In this episode we look at the role of People Analytics in driving business value and how it is a key ingredient in HR’s success in the future.

In our conversation, Ian and I discuss:

Five steps to getting started in People Analytics and why analytics is a team sport
Where People Analytics belongs in an organisation and how the field has been impacted by COVID-19
The most important skills required by HR professionals in a digital context
The factors that provide me with optimism and pessimism about the future role of HR in delivering value both to the organisation and to the employee
Why a human centred approach encompassing analytics, employee experience and digital technology promises a bright future for HR

This episode should be an interesting listen for anyone in a workforce or People Analytics role. HR and business professionals interested in how people data can drive business outcomes and CHRO’s looking to build or scale their People Analytics capabilities.

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

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The guest on this week’s podcast is Jeremy Shapiro, the Executive Director for Workforce Analytics at Merck. Jeremy is rightly considered as one of the most highly regarded and influential leaders in our field, and co-authored one of the first articles I ever read on People Analytics, the seminal Competing with Talent Analytics, which he co-wrote with Tom Davenport and Jeannie Harris and was published by the Harvard Business Review in October 2010. With the 10th anniversary of the article approaching, Jeremy and I thought it would be neat to reflect on the last 10 years, assess the considerable progress the field has made and ponder what lay ahead.

This episode is recorded in two parts, part 1 was recorded before the COVID-19 pandemic spread across the world, and part 2 was recorded more recently in the midst of the crisis.

In our conversation Jeremy and I discuss:

How the workforce analytics team is organised at Merck and talk through examples of their work
The New York strategic HR analytics meet up group that Jeremy co-founded and how this has helped foster a thriving people analytics community in the Big Apple
Whether AI and automation is a threat or an opportunity for HR
The work the team is doing around employee listening, both using active and passive data sources
How the COVID-19 crisis is acting as an accelerant to digital transformation and the work of people analytics teams
What the role of people analytics will be in the next normal

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

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COVID-19 is changing our world irrevocably. First and foremost it is a health crisis, people are getting sick, families are losing loved ones and the virus is going to be with us for the foreseeable future.

In the words of this week's guest, Coronavirus might also be the great catalyst for business transformation. What previously was expected to develop over the course of several years is instead unfolding before our very eyes in the course of a few months. If the Future of Work requires restructured workplaces, redefined roles, rapid learning and reserves of trust, and it does, organisations are being challenged to do all that and more as they address the Coronavirus pandemic. Those are the words of this week's guest, Future of Work strategist, Heather McGowan, whose new book, The Adaptation Advantage, co-authored with Chris Shipley, has just been released.

In our conversation Heather and I discuss:

Why COVID-19 is acting as the catalyst for business transformation and the Future of Work
The pivotal role of culture and how leadership styles will adapt in the Future of Work.
How we need to embrace and absorb new skills and let go of old ones
Why our old measure of potential success, IQ has given way to EQ and is now shifting yet again to AQ or adaptability quotient
Why the role of HR needs to evolve and what HR leaders need to do differently

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

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This week's guest on the podcast is Thomas Rasmussen, one of the most respected and pre-eminent People Analytics leaders in the world. Thomas has built and led People Analytics teams at A.P Moller-Maersk, Shell and now National Australia Bank where he has responsibility for employee experience, digital, HR strategy as well as People Analytics. In his words, People Analytics is truly more impactful than ever. It has gone from being a strategic differentiator the best CHRO’s demand, to an absolute essential to manage the COVID-19 crisis.

In our conversation Thomas and I discuss:

How people analytics is helping to support executives, managers and colleagues at National Australia Bank during the pandemic
The progress of people analytics since Thomas and Dave Ulrich published their seminal 2015 paper, "How HR analytics avoids being a fad and why people analytics needs to be based in HR."
How people analytics is organised at National Australia Bank, providing example case studies of the work
How bringing employee experience, analytics and digital together creates a powerhouse and enables the scaling of analytics
The importance of ethics and how this underpins people analytics and the use of people data for good.

This episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHRO’s looking to build or scale their people analytics capabilities.

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com.

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The COVID-19 pandemic has accelerated the changes to the Future of Work. Many of the trends we expected to develop over the next year have come to pass quicker than expected. CHROs, as a recent article in the economist highlights, are at the fulcrum of an organisation's response to the crisis just as the CFO was in the global financial crisis.

Indeed, this crisis makes the main topic of this week's episode with Ravin Jesuthasan on the role of HR in the Future of Work even more important. Ravin is one of the lead authors of a fascinating recent study called HR 4.0, shaping people's strategies in the fourth industrial revolution, which is a collaboration between the World Economic Forum, Unilever, Saudi Aramco, and Willis Towers Watson, where Ravin is Managing Director.

In our conversation, Ravin and I discuss:

The six imperatives that comprise HR 4.0 which include building an agile learning culture, developing new leadership capabilities, and enhancing the employee experience
Examples of organisations who are already experiencing benefits from an advanced approach to managing and developing people
The key skills required by the Chief People Officer and how these are changing
Why HR decision science or people analytics is the key underpin of the future HR function

This episode is a must listen for CHROs and other HR leaders as well as those working in people analytics, workforce planning and employee experience roles.

Support for this podcast is brought to you by Insight222. To learn more, visit https://www.insight222.com

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Welcome to a special episode of the Digital HR Leaders podcast. It features a panel discussion, which took place at the PAFOW conference in San Francisco. One of the bitter sweet aspects of the COVID-19 crises is that People Analytics has become even more important. In a recent article in the Economist, which compared the role of the Chief People Officer in this crisis to the role of the CFO in the global financial crisis, one of the conclusions drawn is that the pandemic makes People Analytics even more relevant. As such, there is much interest about the future of People Analytics, where it's headed and why. This was the topic of the panel I moderated at PAFOW, which featured two of the most renowned and prominent leaders in our field, Dawn Klinghoffer and Amit Mohindra.

In our conversation, Dawn, Amit and I discuss:

Highlights of the work Dawn and her team have undertaken at Microsoft and Amit has delivered in People Analytics leadership roles at McKesson, Apple, and now Wayfair
Where the future of People Analytics lies, the opportunities and the threats
The role of People Analytics in helping their organisations identify the link between employee wellbeing and company financial performance
The key challenges that need to be overcome for People Analytics to realise its tremendous potential
Tips to practitioners on where they can focus as they seek to develop People Analytics within their companies

This episode is a must listen for CHROs and those working in a workforce planning or people analytics role, and indeed anyone interested in the role people data plays in helping drive better outcomes for the business, managers and their workforces.

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Unicorn startups are brilliant, but let's be honest, very few of us will become, found or work for one. Many people listening today will work for large companies struggling to keep themselves relevant for the ever changing customer. A handful of these companies are very good at reinvention.

My guest on this week’s podcast is Peter Hinssen, and he calls these companies Phoenix companies. They are able to rethink themselves in cycles time and again, they rise from the ashes of the old and they come out stronger than ever before. How do they do this? What is the cultural leadership that drives this and what is the role of HR?

Peter is a serial entrepreneur, advisor, keynote speaker and author of a fascinating new book, The Phoenix and The Unicorn. He is one of the most sought after thought leaders on radical innovation, leadership and the impact of all things digital on society and business.

In our conversation, Peter and I discuss:

Why organisations need to become better at focusing on the day after tomorrow
The role of HR in enabling and driving innovation in their organisation
What HR can learn from marketing when it comes to delivering on the employee experience and understanding its customers, in this case, employees
Whether AI and automation is a threat or an opportunity for HR

This episode is a must listen for anyone, frankly, but HR and business leaders looking to develop their organisations, looking to develop their culture, enhance their leadership models and also to understand the role that HR can play in driving innovation within an organisation.

Support for this podcast is brought to you by Crunchr. To learn more, visit https://www.crunchrapps.com.

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What do business leaders want from HR? How is this changing as the fourth industrial revolution unfurls? How can business leaders and HR work together to create the right culture that drives business success as well as a highly engaged and motivated workforce? Who better to ask than a successful business leader themselves? Our guest on The Digital HR Leaders Podcast this week is Bruce Daisley, who for eight years led Twitter's business in the EMEA region.

Bruce is also the host of the brilliant top business podcast Eat, Sleep, Work, Repeat. His first book about improving work and work culture was a Sunday Times number one best seller. I know you will enjoy listening as Bruce is an engaging speaker with a unique and fascinating perspective on how to make work better.

In our conversation Bruce and I discuss:

Why making work better for everyone is so important
The role of HR in helping to create the right culture to help make work better
The key skills that HR needs to develop to have more impact with business leaders
What business leaders really want from HR?
How you can fall in love with your job again
Whether AI and automation is a threat or an opportunity for HR

This episode is a must listen for HR and business leaders looking to develop a healthy culture within their organisations, improve the employee experience and create more impact from their workforce.

Support for this podcast is brought to you by Crunchr. To learn more, visit https://www.crunchrapps.com.

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The field of people analytics has made significant progress in the last five years and was recently recognised by LinkedIn in its global talent trend report as one of four key trends reshaping the way organisations recruit and retain its people. Whilst people analytics has travelled far it still has a long way to go. Challenges abound on topics like ethics, upskilling HR and scaling people analytics across the organisation.

My guest on this week's show agrees, as founder and CEO of Crunchr, Dirk Jonker has been working in the people analytics field for more than a decade and has helped numerous clients to build, operationalise and scale people analytics in their companies.

In our conversation Dirk and I will discuss:

Why people analytics needs to behave more like a startup
How to bring people analytics to scale
Some of the key considerations for organisations that are looking to build their own technology to aggregate and visualise people data
Why many organisation's approach to up-skilling HR is doomed to failure
Whether AI and automation is a threat or an opportunity for HR

This episode is a must listen for anyone in a workforce or people analytics role, those involved in buying or developing HR technology in their organisations and any HR or business professional seeking to understand more about the people analytics field.

Support for this podcast is brought to you by Crunchr. To learn more, visit https://www.crunchrapps.com.

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The guest on this week's podcast is Cole Nussbaumer Knaflic. Cole honed her skills in Google's fabled people analytics team and now helps people and organisations become better at storytelling with data, making sense of data, and weaving them into compelling stories that drive action.

Many people I speak to in our field tell me that storytelling is the last mile problem in people analytics. If you don't tell the story in a compelling way that resonates with your audience, then it is highly likely that no action will be taken. That means all your hard work in collecting, cleaning, and analysing data will be a waste of time.

In our conversation Cole and I discuss:

Why good storytelling is so important when it comes to data visualisation
Three tips to improve your storytelling with data skills
How to adapt your story depending on the audience
Whether AI and Automation is a threat or an opportunity for HR

This episode is a must listen for anyone in a workforce or people analytics role, HR business partners and indeed any HR or business professional who has to communicate data as part of their role.

Support for this podcast is brought to you by Crunchr. To learn more, visit https://www.crunchrapps.com.

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If the main purpose of people analytics is to improve business outcomes through improved decisions about people, who better to lead people analytics than someone who spent most of their career as a business leader? My guest on this week's podcast is just such a person. He is Piyush Mathur, the Global Head of Workforce Analytics, Data Strategy and Governance at Johnson & Johnson, where his team are helping to drive business outcomes at the same time as improving the employee experience of J&J's 140,000 employees.

In our conversation Piyush and I discuss:

How to set up people analytics and engage stakeholders in the business
Why insight without outcome is simply overhead
Examples of people analytics case studies at Johnson and Johnson, including one link to the business value of J&J's employee wellness program
Whether AI and Automation is a threat or an opportunity for HR

This episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHROs looking to build or scale their people analytics capabilities.

Support for this podcast is brought to you by Crunchr. To learn more, visit https://www.crunchrapps.com.

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HR doesn't just need to do digital, it needs to be digital, it simply has to. Put another way, HR must become more digital and analytical to deliver greater business value. This episode is a break from our usual format. It features a panel discussion which took place at the recent People Analytics and Future of Work conference in San Francisco.

The discussion was titled HR skills of the future and how to develop them. It features Heather Whiteman, who lectures on people analytics at UC Berkeley, having spent six years previously as Global Head of People Strategy, Analytics, Learning and Operations at GE Digital. RJ Milnor who is the Global Head of People Analytics at Uber and is a previous guest on the show, and Ian Bailie, Managing Director of myHRfuture who previously held various roles at Cisco around Workforce Planning, People Analytics and Talent Acquisition operations, and David Green is the moderator.

The topics the panel and David talk about are:

The skills business leaders and CHRO’s are increasingly needing from their HR professionals
The evolution in learning and how it has been delivered to HR
The ways to help HR professionals feel more comfortable and confident having data-driven conversations
How HR professionals can strike a balance in developing both soft and hard skills

This episode is a must listen for CHRO’s, Chief Learning Officers, Heads of Organisational Design, those working in a workforce planning or people analytics role, and indeed anyone interested in the skills HR professionals require now and in the future.

A huge thank you goes out to Al Adamsen and the team at PAFOW for allowing us to create this podcast from the panel discussion. People Analytics and the Future of Work, which is affectionately known as PAFOW, is a conference taking place in four cities in 2020: San Francisco, Sydney, London on the 29th to 30th of April and New York on the 17th to 18th of November. I will be co-chairing the conference with Al. If you would like to come along, to find out more please head over to pafow.net.

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The case for diversity and inclusion in the workplace is compelling not just because it is the right thing to do, but because numerous studies suggest it can drive better business performance too. An increasing number of territories are also introducing legislation that requires companies to publish diversity statistics, but how do you shift from a mindset of compliance to using these types of analysis as a catalyst to drive behavioural change.

Our guest on today's episode is Katy Gray, who looks after Reward at Arup and who has been at the forefront of gender pay gap reporting at the company. She is using these insights to help shift what was a data centric to a people centric exercise.

In our conversation Katy and I discuss:

The role of reward in a people focused organisation
The intricacies and challenges involved in gender pay gap reporting
Examples of how the insights from gender pay gap reporting has helped drive behavioural change at Arup
We also look into the crystal ball and ponder what the future of HR will be in 2025

This episode is a must listen for anyone in an HR leadership or people analytics role as well as HR and business professionals interested in how people data can drive business outcomes and support initiatives around gender and equal pay, as well as the wider diversity and inclusion area.

Support for this podcast is brought to you by Gapsquare, to learn more visit www.gapsquare.com/accelerate.

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The perennial challenge organisations face of matching the right people with the right roles is becoming even more complex in the age of AI, analytics and automation. In parallel an increasing number of companies are turning to a new generation of assessment tools, harnessing AI, gamification and data science. Not just for hiring but to support areas such as coaching and development as well. My guest on today's episode of the podcast is Uri Ort, who is the co-founder of behavioural insights company Deeper Signals and is an adjunct instructor at NYU.

In our conversation Uri and I discuss:

The key trends and evolutions in the assessment space
We talk about personalisation, algorithms and ethics and how technology is making assessments more precise and less biased
We look at how to measure the business impacts and outcomes of assessments
We delve into some of the latest research findings on personality and talent signals
As with all our guests, we look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must listen for anyone interested in how assessments can support talent identification and development as well as HR and business professionals who are interested in how technology is being used to improve hiring and reduce bias.

Support for this podcast is brought to you by Gapsquare, to learn more visit www.gapsquare.com/accelerate.

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The case for diversity and inclusion in the workplace is compelling, not just because it is the right thing to do, but because numerous studies suggest it can drive better business performance too. It is disappointing therefore, that progress as confirmed by McKinsey's women in the workplace 2019 study remains slow, not just in gender, but in all areas of diversity and inclusion. A statistic that really emphasises the challenge ahead comes from the World Economic Forum, which estimates that the global pay gap between men and women will take 202 years to close.

Our guest on today's episode is Dr. Zara Nanu, and she brings data science to the art of developing productive, engaged, and diverse teams and improving decision making when it comes to people. In our conversation Zara and I discuss:

Why the topic of gender and fair pay is increasing in importance
The role of people analytics and data science, as well as some of the challenges involved in data collection when it comes to gender and fair pay
We talk about some of the examples of organisations who are leading the way when it comes to gender and fair pay and the wider diversity and inclusion space,
As with all our guests we look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must listen for anyone in an HR leadership or people analytics role, as well as HR and business professionals interested in how people data can drive business outcomes and support initiatives around gender and equal pay as well as the wider diversity and inclusion area.

Support for this podcast is brought to you by Gapsquare, to learn more visit www.gapsquare.com/accelerate.

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Our memory can lead us astray in an astonishing number of ways, including by causing us to remember things we think we've done, but actually haven't. My guest on today's episode of the podcast, is Dr. Julia Shaw.

The psychologist, honorary research associate at University College London, author of two fascinating books, the memory illusion and evil and co-founder of artificial intelligence-based reporting tool Spot, Julia is best known for her work in the areas of memory and criminal psychology. It's a fascinating topic, and as you'll learn, one that has significant relevance in the workplace.

In our conversation, Julia and I discuss:

The role of unconscious bias and the dangers of people using this as an excuse for their far more visible biases
The application of memory science in the workplace, and how our memories can let us down, particularly in stressful situations
How technology and analytics is helping improve reporting on episodes of harassment or discrimination in the workplace
We look into the crystal ball and ponder what the role of HR will be in 2025

Support for this podcast is brought to you by Gapsquare, to learn more visit www.gapsquare.com/accelerate.

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We in HR have heard it all. We are slow. We focus too much on the tactical. We can't think strategically. We are all about risk management. We get in the way of progress. We can't be analytical. We need to be broken into two or even blown up, not my words, but those of my guest for this episode Stela Lupushor.

Like me, Stela believes that we are at an exciting juncture for HR and that the planets are aligning for HR to change the many misconceptions about the function and how that by harnessing data, mindset and human centred design HR really can be a catalyst for change. Stela describes herself as a geek by training, a consultant at heart and an entrepreneur in character.

Having previously held people analytics roles at companies like IBM, Fidelity Investments, and TIAA. Stela is now on a mission to humanise the workplace, empowering greatness one woman at a time. I've known Stela for a few years, and her expertise covers many fields, including people analytics, diversity and inclusion, HR technology and employee experience.

In our conversation, Stela and I discuss:

How human centred design can deliver improved business outcomes and a better workforce experience, and how it's helping drive initiatives in areas such as diversity and inclusion
The challenges and opportunities for people analytics and what lies ahead for the field
The New York strategic HR analytics meetup group, which Stela co-organises, and which by my estimation at 2000 members is the largest people analytics meetup group on the planet
We also look into the crystal ball as we do with all our guests and ponder what the role of HR will be in 2025.

This episode is a must listen for anyone in an HR leadership or people analytics role as well as anyone interested in how HR programs and people data can drive business outcomes, a better and more inclusive culture, and employee experience.

Support for this podcast is brought to you by Gapsquare, to learn more visit www.gapsquare.com/accelerate.

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Employee experience is pretty much the biggest topic in HR and it's set to get even bigger in 2020 so to kick off the Digital HR Leaders podcast this year, we thought we'd start with a special episode on how to scale employee experience.

Our guest, Volker Jacobs is the co-founder and CEO of TI people, and he is one of the world's leading authorities on employee experience having worked in this space for three and a half years, during which time TI people have worked with several global companies to develop, implement, and scale EX programs.

TI people recently published a study on the state of employee experience, which combines the results of a survey of CEOs and CHROs, with practical guidance on how to build scalable EX programs for organisations. In our conversation, Volker and I discuss:

Why employee experience is growing in importance, who owns it and why a change in manager mindset is required to implement EX properly
How to measure EX as well as how to manage and scale it in large organisations
How to move from strategy to execution by integrating initiatives in areas like employee listening, journey mapping, and digital technology
As with all our guests, we look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must listen for CHROs, employee experience and people analytics leaders, and anyone interested in how employee experience can drive value for business leaders, the workforce, and help reshape HR for the new decade.

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The role HR plays in a successful business transformation is significant and increasingly important. On this week’s podcast, we are joined by Julie Digby who has led several successful integrations and transformations at Mars, including a two-year project which saw a merger of Mars and Wrigley. What struck me most from our conversation is the key triumvirate Mars forms for successful transformation comprised of finance, HR, and the president of the Mars business involved.

In our conversation, Julie and I discuss:

How HR is organised and works with the business in Mars
The specific role HR plays in transformation projects, particularly in relation to organisational design, culture and change management
The role that technology and data plays in supporting, enabling and speeding up transformation work
The skills that HR needs to develop as it becomes a more strategic function within the business
And finally, as we do with all our guests on the show, we ponder what the role of HR will be in 2025

This episode is a must listen for anyone in HR involved in transformation change and business partnering.

Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com.

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One of the fastest growing areas of people analytics and one that garners a lot of interest from practitioners is organisational network analysis or ONA, which could provide a fresh lens on how work really gets done in an organisation. The challenge for companies wanting to deploy ONA is to identify the right use case or business problem beyond the common use of ONA to identify key influencers within the company. McKesson is one company that identified a prime use case. That of understanding what drives high-performance in sales, both from an individual and sales leader perspective. I'm joined for this episode of the podcast by RJ Milnor who until recently was the VP of Talent Management Operations at McKesson to walk through how McKesson used ONA to drive sales performance.

In our conversation, RJ and I also discuss:

How the workforce planning and analytics team at McKesson is organised in terms of location, skills and where it sits in HR
The role the team plays to support transformation, workforce planning and organisational design
We also talk about how RJ developed a community of practice for people analytics and developed a data driven culture in HR
We look at the opportunities and risks for the people analytics field moving into 2020 and beyond
As with all our guests on the podcast, we ponder what the role of HR will be in 2025

Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com.

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Our guest this week is Rupert Morrison. A native New Zealander and rugby fanatic who grew up on a sheep farm, but off the field, Rupert is leading the way in data-driven organisational planning as CEO of OrgVue. It was in Rupert's years as a management consultant, frustrated by the many tedious hours spent building models in PowerPoint and Excel that were unsustainable for his clients that drove him to build his own solution in OrgVue, a SaaS platform for workforce analytics and modelling.

So impassioned. He's also authored a Chartered Management Institute, shortlisted book of the year on data driven organisation design.

We'll spend much of today's episode in conversation about the following topics:

How HR needs a serious step change in order to manage the business and not just Human Resources in times of change
We look at why finance is often stepping in on workforce planning and how HR must partner with them
We look at the role analytics plays in shaping the future workforce
As with all our guests on the podcast, we also look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must listen for any HR professional who wants new ideas, wants to add value to their organisation, and wants a voice at the board level, not just lip service. I'm sure listeners will enjoy Rupert's thinking on some of the most pivotal and challenging issues that HR isn't addressing.

Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com.

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I'm often asked to provide examples of global organisations that lead the way when it comes to people analytics, whether that's based on business outcomes, benefit to the workforce or sophistication of the work. Microsoft is always one of just a handful of companies that I mention. The leader of Microsoft's People Analytics team is Dawn Klinghoffer and she is my guest on today's episode of the podcast, Dawn has led the People Analytics function at Microsoft for over 15 years.

I've known Dawn for a few years and never fail to be impressed with the totemical work she and her team are doing with people analytics at Microsoft. In our conversation, Dawn and I discuss the evolution of people analytics at Microsoft and the recent change she has made in how the team is organised. We also discuss:

The importance of employee trust in creating and sustaining an advanced people analytics function
Dawn provides examples of people analytics projects being delivered at Microsoft
We look at how to create a data driven culture
We look into the crystal ball and ponder what the role of HR will be in 2025

Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com.

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John Boudreau joins me on this week's podcast to explore some of the themes and the concepts from his recent book, Reinventing Jobs. John is the Research Director for USC's Center for Effective Organizations and Professor of Management and Organisation at the Marshall School of Business.

His large-scale studies and focused field research address the future of the global Human Resources profession, HR measurement and analytics, decision-based HR, executive mobility, HR information systems and organisational staffing and development. John has published more than 50 books and articles and his research has been featured in Harvard Business Review, The Wall Street Journal, Fortune and Business Week.

In our conversation, John and I discuss:

The reorganisation of work and the far-reaching implications for HR
We talk about examples of companies and leaders who are successfully embracing the future of work
We talk through John's four step framework for reinventing jobs and optimising work
And like with all our guests, we look into the crystal ball and ponder what the future role of HR will be in 2025

This episode is a must listen for business leaders seeking more from HR as well as any HR leaders and professionals who want to add more value to their organisation, to their workforce, and to their own careers.

Support for this podcast is brought to you by OrgVue to learn more, visit orgvue.com.

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How do you define and develop the culture required to deliver on your organisation's purpose? How do you involve employees? And how do you measure the impact to ensure that you're on the right track?

My guest on today's episode of the podcast is Tanuj Kapilashrami and she's tackled all of these challenges in her role as Group Head of HR at Standard Chartered and also ensured that HR has taken the lead role in driving employee experience throughout the bank.

In our conversation Tanuj and I discuss:

How the CHRO partners successfully with the CEO and executive team
How employees helped co-create the people deal at Standard Chartered
The role HR has taken to drive employee experience throughout the Bank
The emerging skills that are required in HR
We look into the crystal ball like we do with all our guests on the podcast and ponder what the role of HR will be in 2025

This episode is a must listen for everyone in HR particularly those involved in business and HR transformation as well as those leading efforts in employee experience, people analytics and other leadership roles within the function.

Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com.

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Agile isn't just for Tech anymore. It's transforming how organisations hire, develop and manage their people. It's also transforming how HR interacts with the Workforce from doing things to employees to designing programs and Technology with and for employees. In many ways agile is the backbone of efforts to design, understand and improve the employee experience.

My guest this week on the podcast is Anna Tavis, a Clinical Associate Professor of Human Capital Management at New York University and the editor at People and Strategy a journal for HR Executives. She also wrote a landmark article in HBR with Peter Capelli on Agile in HR, so who better for me to discuss this topic in more detail. In our conversation, Anna and I discuss:

What agile HR means and why it is becoming increasingly important
We look at the skills, mindset and methodologies needed to be successful
Anna also talks about examples of how agile is being employed by companies such as IBM and Adobe in HR
We also look into the crystal ball like we do with all our guests and ponder what the role of HR will be in 2025.

This episode is a must listen for everyone in HR, particularly those leading efforts in employee experience, people analytics and other leadership roles.

Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com.

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We increasingly expect a similar experience at work as that we enjoy as consumers. This coupled with advances in technology and the growth of people analytics has seen a surge of growth and innovation in the field of employee experience and surveys. With growth comes noise.

How often should I survey my workforce? Is it time to ditch the annual survey? What about survey fatigue? How do I combine surveys with other data and analytics? These are just some of the areas I cover with today's guest on the podcast, Sarah Johnson Vice President of Enterprise Surveys and Workforce Analytics at Perceptyx.

Sarah is an IO psychologist who has been in the survey research space for 35 years and combines her wealth of experience with an exciting vision for the future.

In our conversation, Sarah and I discuss:

Why survey research is the most strategic thing HR can do
We talk about the huge shift in how companies are approaching surveys, incorporating analytics and identifying actions to drive the employee experience
We look at the link between employee experience, customer experience and business outcomes
Sarah provides examples of the work Perceptyx has delivered to its client base which includes the likes of Google, Apple and Facebook
We explore why text is the final frontier for surveys
We look into the crystal ball like we do with all our guests and ponder what the role of HR will be in 2025

This episode is a must listen for anyone interested in employee experience the role of people analytics and the insights and outcomes that can be generated through the intelligent use of surveys.

Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com.

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Our guest on the podcast this week doesn't require much of an introduction as she is one of the most recognised, respected and leading voices in our field and a real catalyst of change for our profession. Leena Nair the Chief HR Officer at Unilever.

Leena speaks passionately about the need to become more human in our increasingly digital age. Leena and her team at Unilever are rightly regarded as an exemplar for next-gen HR, which at the same time is more business focused and more human. Leena is a pioneer. She was the first woman appointed to Unilever's Southeast Asia leadership team and she is now Unilever's first female CHRO.

This ethos is embedded in her work and that will become evident as you listen to the podcast and learn how Unilever has harnessed data, analytics, AI and technology to radically reshape HR and deliver value both to the business and across the employee life cycle. Leena is an important voice in our field and a strong advocate of HR. So I know that you will enjoy listening to this episode of the podcast.

In our conversation, Leena and I discuss:

Why HR should have more swagger and more confidence
How Unilever has employed AI and analytics throughout the employee journey delivering business value and an enhanced employee experience
We learn about the building blocks you need to build a frictionless experience for employees
We also look at how to stay human in a technology obsessed world
As with all our guests, we look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must listen for Business Leaders seeking more from HR as well as any HR professional who wants to add more value to their organisation, to their workforce and to their own careers. You can connect with Leena on LinkedIn and learn more about the Learn with Leena initiative by going to https://www.linkedin.com/in/nairleena/.

Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com.

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Our guest on this week’s podcast is Keith McNulty, Global Director of People Analytics and Measurement at McKinsey. Keith is a prolific and renowned writer which saw him recognised by LinkedIn as a top voice in December 2017. Keith is a deep thinker and one of the most knowledgeable and visionary leaders in the space so I know that listeners will enjoy this episode of the podcast as we explore McKinsey’s approach to data-driven HR.

In our conversation Keith and I discuss:

Keith's HR 3.0 model, an analytically sophisticated and agile function populated by professionals with strong business acumen and problem solving skills
We talk about the skills and capabilities you need in a people analytics team and we reflect on highlights from Keith's journey of building the people analytics and measurement team at McKinsey, which he's done over the last two and a half years
We also reflect on the people analytics space and also what drives Keith to share his knowledge and experience with the community
And like with all our guests we look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must listen for anyone in the people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHROs looking to build or scale their HR functions.

Support for this podcast is brought to you by Perceptyx to learn more, visit perceptyx.com.

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The HR technology space continues to attract a lot of attention as well as a growing level of investment. There are literally thousands of vendors in this space. John Sumser said there's 40,000 that he's tracking, which means there is a hell of a lot of choice. But whether you are an HR practitioner, a buyer, an investor or an HR tech company itself, how do you navigate what is a complex and at times confusing market and should it even be called HR Tech anyway?

That's the topic for this weeks episode. Where I talk to one of the most knowledgeable and experienced people working in the space, Jason Corsello, now founder and CEO at the Acadian company and previously Head of Strategy and Corporate Development at Cornerstone as we talk about the shift from HR Tech to Work Tech.

In our conversation Jason and I discuss:

Advice to offer to potential investors, startups looking to secure investment, and practitioners looking to buy work tech for their organisations
We talk about the areas of Work Tech that are attracting the most attention and investment
We also explore the likely areas of consolidation moving forward
And like with all our guests, we look into the crystal ball and ponder what the role of HR and HR Tech will be in 2025

This episode is a must listen for anyone in the HR space particularly those looking to invest, those looking to secure investment for their Technologies and practitioners seeking to navigate a complex market.

Support for this podcast is brought to you by pymetrics, to learn more, visit pymetrics.com.

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The lens on HR continues to intensify. McKinsey talks about the G3 the group of three Executives at the top of the company the CEO, the CFO and the CHRO. But how does a CHRO partner successfully with a CEO and the rest of the executive team?

That's the topic for this week's episode where my guest is Jill Larsen, Chief People Officer at Medidata on how to transform HR to drive more business value. Jill has over 20 years experience in senior HR roles in companies like Cisco, EMC and SunGard. So she is ideally placed to talk about how the role of the CHRO has changed.

In our conversation Jill and I discuss:

The key responsibilities of the CHRO in our Modern Age and how these have evolved over the past years
The digital transformation of HR and how to bring the rest of the organisation with you along the journey
The changing skills requirements for HR professionals
We also talk about how you can harness technologies to support this change and transformation
And like with all our guests, we look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must listen for anyone working in HR or Business Leaders who want more from their CHROs and people functions.

Support for this podcast is brought to you by pymetrics, to learn more, visit pymetrics.com.

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Unconscious bias is a huge problem in the workplace, especially in areas like recruitment, promotion, and performance management as well as being a major barrier in efforts to improve diversity and inclusion. Whilst training and awareness can help, as humans we have inherent unconscious biases. So how can technology data and science help? And what steps do you need to take to minimise bias through the use of technologies like AI rather than to perpetuate it?

That's the topic for this week's podcast where my guest is Frida Polli co-founder and CEO of pymetrics, where we discuss how AI and behavioural science can reduce bias in recruiting.

In our conversation Frida and I discuss:

Why recruiting is broken and how AI and behavioural science can help to fix it
We talk about the ethical issues we need to think about when using AI to support hiring and people decisions
We talk about the bold initiative pymetrics has taken to open-source it's code as well as talking about the challenges involved in being a female CEO and founder of a successful HR tech company
Finally like with all our guests we also look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must-listen for people working or interested in recruiting, HR technology, behavioural science and people analytics as well as diversity and inclusion.

Support for this podcast is brought to you by pymetrics, to learn more, visit pymetrics.com.

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Building a people analytics function in a global fortune 50 company is as wonderful an opportunity as it is a significant undertaking. This was the challenge facing my guest today, Ian O'Keefe, when he took the role as Global Head of Workforce Analytics at JPMorgan Chase in June 2016. Ian and I walk through his journey in building the function at the bank as well as reflecting on his 10 years in the space, which has included people analytics roles at Google, Sears, and American Express.

Ian is one of the most knowledgeable, experienced, and insightful leaders in the space so I know that listeners will enjoy this episode of the podcast. In this episode, Ian and I talk about:

The three-year build of workforce analytics at JPMorgan Chase, which he built from the ground up
The skills and capabilities you need in a people or workforce analytics team
How to balance demand for analytics from the business with prioritising the work
We reflect on the people analytics space, in general, based on Ian's unique perspective of having worked in several sectors like tech, banking, and retail
And like we do with all our guests we look into the crystal ball and ponder what the role of HR will be in 2025.

This episode is a must-listen for anyone in a workforce or people analytics role. HR and business professionals interested in how people data can drive business outcomes. And CHROs looking to build or scale their people analytics headquarters.

Support for this podcast is brought to you by pymetrics, to learn more, visit pymetrics.com.

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The guest on this week’s show is none other than Dave Ulrich, the renowned university professor, author, speaker, coach, and management consultant. Dave is a Professor of Business at the Ross School of Business at the University of Michigan, and co-founder of the RBL Group. With his colleagues he has written over 30 books that have shaped the HR profession, defined organisations' capabilities, and shown the impact of leadership on customers and investors.

In our conversation, Dave and I delve into a multitude of topics, including:

How HR can increase its impact to leaders, organisations, and workers
We talk about the qualities that a great chief HR officer has, we actually even talk a little bit about some of the criticism of his infamous HR business partner model, and how the model has evolved over time
We talk about four phases of digital HR, efficiency, innovation, information and connection
We talk about the impact that technology and the future of work is having on strategic workforce planning
We also delve into some of the surprising, and perhaps worrying findings Dave's researchers unearthed on how companies are using people analytics
We talk about what Dave calls his new moonshot, an organisational guidance system that could herald the dawn of next generation HR, and increase the business impact of the function by several multiples
Lastly, we look into the crystal ball, as we do with all our guests, and look at what the role of HR will be in 2025

This episode is a must listen for HR professionals looking to increase their business impact, as well as business leaders looking to get more out of their HR teams.

Support for this podcast is brought to you by pymetrics, to learn more, visit pymetrics.com.

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According to research by the Corporate Research Forum, 69% of organisations with 10,000 employees or more now have a People Analytics team. The reality is perhaps not so rosy, as in my experience, many of these teams are still essentially restricted to reporting, and not really doing analytics. At least it shows the ambition is there.

One organisation that is definitely doing people analytics is Nestlé. Since the arrival in June 2016 of Jordan Pettman, our guest on the show this week, as Global Head of People Data Analytics and Planning, the progress has been remarkable.

In this episode, Jordan and I discuss:

Key milestones in Nestlé's People Analytics journey, how he grew capability in the team, both centrally and regionally, in line with Nestlé's decentralised business model
We talk about some examples of projects undertaken including one that helps address the gender pay gap
We also talk about what excites and concerns Jordan about the continual growth of people analytics
Like with all our guests on the show, we also look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must-listen for anyone in a People Analytics role, as well as HR and business professionals interested in how people data can drive business outcomes and support initiatives in areas like diversity and inclusion.

Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk.

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The top trend in the Deloitte Human Capital Trends Report for 2019 is the need for organisations to change the way people learn. The report highlighted three broad trends in how learning is evolving. It is becoming more integrated with work. It is becoming more personal, and it is shifting slowly towards lifelong models.

Our guest this week is Catalina Schveninger, Global Head of Learning at Vodafone, and we're going to look at this new world of learning. In our podcast, Catalina and I discuss:

The evolution of corporate learning at Vodafone
The role of personalisation in learning, and the challenges that need to be overcome in this area
The links between learning and organisational effectiveness as well as how learning can support strategies around skills in the future
We also look into the crystal ball to ponder what the role of HR will be in 2025

This episode is a must listen for anyone interested in learning, either working in corporate learning, or actually interested in learning themselves, the personalisation of HR and the shift towards continuous and lifelong learning.

Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk.

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We're living in a time of massive disruption, whether it's politics, business, technology, or HR. Perhaps no part of HR is facing bigger disruption than recruiting. The vast bulk of investment in HR technology continues to be in the talent acquisition space, but how is automation, AI and analytics changing recruiting?

That's the topic for this week's podcast where my guest is Richard Collins, co-founder of ClickIQ.

In our podcast, Richard and I discuss:

The big trends in the recruiting space, as it relates to the increased use of automation and data
The evolution in how people find work, and companies find people
We talk about the revolution in recruitment advertising and the tricks we can learn from marketing, where Richard spent part of his career, and the role of data and analytics in recruiting
We also look into the crystal ball, and ponder what the role of HR will be in 2025

This episode is a must listen for anyone working in recruiting, or interested in the space. You may find the future isn't quite as dystopian for recruiters as it is sometimes painted.

Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk.

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The focus on HR continues to intensify, and with it so does the importance of the role of the Chief Human Resources Officer. The CHRO role becomes even more critical in a hyper growth company where balancing culture and talent with the use of technology and data, can prove the difference between success and failure.

But what does the role of CHRO actually entail, and how has it evolved in our digital world? That's the topic for this week's episode where my guest is Katarina Berg, Chief Human Resources Officer at Spotify.

In our podcast, Katarina and I discuss:

The key responsibility to the CHRO, and the unique challenges involved in leading HR in a hyper growth company
The importance of developing and evolving the right culture to support business growth
About Spotify's approach to using people data and how this has helped drive business outcomes, and employee experience
We also look into the crystal ball and ponder what the role of HR will in 2025

This episode is a must listen for current and aspiring HR leaders eager to develop a winning culture, and harness digital and analytics.

Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk.

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We hear a lot about how HR needs to change, particularly in regard to becoming more digital and analytical and all to deliver greater business value. But how can HR become more business relevant? That's the topic for this week's podcast where my guest is Nick Holley.

Nick has extensive experience. Not only in researching key trends in HR. He was voted the fifth most influential thinker in HR by Human Resource magazine. He also works with major global businesses, but he also has a background in senior HR roles as a partner at Arthur Andersen and a Director of Global People Development at Vodafone.

This gives Nick a highly focused commercial and practical outlook on HR. As well as running his own Consulting business. He is Director of Learning for the Corporate Research Forum. One of the largest HR networks in Europe where he runs open and bespoke in-company programs helping HR business partners, HR directors and Group HR directors become less HR and more business focused.

In our podcast Nick and I discuss:

How HR can prepare their organisations for a more ambiguous and disruptive world
We talk about some of the traps that HR tends to fall into when using data
We look at the characteristics required to be a successful CHRO and how that is changing
We also look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must listen for HR professionals looking to increase their business impact and position their organisations to be disruptors.

Support for this podcast is brought to you by ClickIQ - find out more at www.clickiq.co.uk.

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In this week's episode we look at how to build a people analytics team in a global organisation. Being the Global Head of People Analytics in a large multinational is an exciting but at the same time challenging role. Building and structuring the team, developing your operating model, identifying the right projects and business sponsors as well as turning insights into outcomes, are just some of the key responsibilities involved. Factor in a new HR System that will go live simultaneously in over 80 countries to 250,000 employees and you really have a challenge on your hands.

Our guest today faced this mountain and climbed successfully to the summit. Eden Britt combines being Group Head of People Analytics with the role of Chief Data Officer for HR at HSBC. He is one of the leading and most respected leaders in the People Analytics space and I always enjoy speaking to him.

In our podcast Eden and I discuss:

Highlights and key learnings from the recent implementation of SAP SuccessFactors at HSBC and how this is helping drive people analytics
What is involved in the Chief Data Officer for HR role, a role that is growing in a number of organisations around the world
Eden’s insights on how he has built and structured the people analytics team at HSBC, including the mix between Global and local delivery
Key challenges Eden has encountered and details of a couple of interesting projects the team has delivered
What excites Eden most about people analytics along with his biggest concern
How the role of HR will evolve by 2025

This episode is a must listen for anyone working in or interested in the people analytics space as well as anyone about to embark on or currently involved in an HR transformation.

Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com.

For more information on the future of HR and to subscribe to my weekly newsletter, be sure to check out www.myhrfuture.com

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We're fond of hyping new technologies in HR, but I sense that the buzz around blockchain is actually being underplayed. Recent research by Accenture, which was published at the World Economic Forum in Davos found that if companies can unlock the value of workforce data whilst maintaining high levels of employee trust, the 600 biggest publicly listed companies in the world alone could unlock a combined value of 3 trillion dollars. One of the challenges to unlocking this value is the whole subject of data privacy and ownership.

This is where Blockchain potentially comes in as it could fundamentally shift the status quo on employee data being owned by companies to a future where the data is very much owned by the individual worker and shared with its organisation. That’s the topic of this week’s podcast.

Our guest this week is Yvette Cameron, Founder and Principal Analyst at Next-Gen Insights who is a true expert in the HR technology space having previously been Global Head of Strategy at SAP SuccessFactors and Research Director of Human Capital Management technology at Gartner. Yvette is working closely with a number of HR technology companies to think about how blockchain could be used to revolutionise the situation around data ownership. Will we see a new vendor enter the market and create this capability or will the HR tech companies themselves collaborate create something together?

It's certainly a fascinating topic. In our podcast Yvette and I discuss:

Firstly what Blockchain is and the impact it will potentially have on HR, HR technology and who owns employee data?
The consequent need for HR to evolve and embrace a digital mindset
Some of the research that Yvette has done around the role of design thinking in creating the employee experience
Some of the challenges that organisations are facing around the topic of employee experienc
And as always we'll talk about how the role of HR will have evolved by 2025.

This episode is a must listen for HR leaders and professionals intrigued by blockchain and the opportunity it provides for HR as well as those involved in digital transformations and employee experience initiatives.

Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com.

For more information on the future of HR and to subscribe to my weekly newsletter, be sure to check out www.myhrfuture.com

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Welcome to the third episode of the first series of the Digital HR Leaders Podcast. This time we look at how to create a Culture First company.

The renowned management guru Peter Drucker conceived the immortal phrase “Culture eats strategy for breakfast” and any company disconnecting the two is putting their success at risk. Indeed, there is mounting evidence of the clear business benefits in having a healthy and inclusive culture.

But how do you create a Culture First company, and how do you measure your progress against a backdrop of greater employee expectations, rapid advances in technology and changing work models. Also, given the increasingly turbulent times in which we live, how do you adapt and evolve your company culture?

Our guest today is Didier Elzinga, Founder and CEO at Culture Amp, one of the success stories in HR Tech in recent years and a company that passionately believes the world should be a better place to work.

In this week's podcast, Didier and I discuss:

How staying true to the Culture First ethos has helped propel Culture Amp’s impressive growth
The key milestones in Culture Amp’s journey to date including the recent acquisition of Zugata and launch of its new predictive analytics features
The 50,000+ strong People Geeks community and the upcoming Culture First conference in SF at the end of July (go here for more info www.culturefirst.com/2019)
The challenges involved in being CEO of a fast-growing HR Tech company
Finally, we also look ahead and ponder what the role of HR will be in 2025

This episode is a must listen for senior HR leaders and anyone working in the fields of employee engagement and performance, diversity and inclusion, and people analytics. Didier is a very engaging and knowledgeable speaker, so I know listeners will enjoy this episode of the Digital HR Leaders podcast.

Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com.

Also, please do visit myHRfuture.com to learn more about the future of HR and visit myHRfuture.com/subscribe to subscribe to my newsletter, this podcast and our YouTube channel.

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Welcome to the second episode of the first series of the Digital HR Leaders podcast. This week, we look at driving business performance with people data. With 69% of large organisations now having a people analytics team, interest in the topic has never been higher. But how do you actually drive business performance with people data?

That's the topic of this week's show. Our guest today is Edward Houghton, Head of Research and Thought Leadership at the Chartered Institute of Personnel and Development, or the CIPD, where he has been the lead author on a number of landmark studies on analytics, measurement, metrics and impact evaluation.

In today's podcast, we discuss the importance of people analytics to Business Leaders, Investors Workers, and HR. We give examples of where people analytics has helped drive business performance. We also look at the most important topic probably in people analytics that of employee trust and ethics and then we look at what the CIPD is doing, the initiatives it is taking to help improve data literacy amongst HR professionals. And then finally, we also look ahead and ponder what the role of HR will be in 2025. This episode is a must listen for anyone who works in a people analytics role and indeed anyone interested in the topic of evidence-based management.

Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com.

Also, please do visit myHRfuture.com to learn more about the future of HR and visit myHRfuture.com/subscribe to subscribe to my newsletter, this podcast and our YouTube channel.

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Welcome to Episode 1 of Series 1 of the Digital HR Leaders podcast where David Green will be chatting to people leaders who are driving transformation in their organisations, as well as other experts in the field on what HR needs to do to prepare for the Future of Work.

We hear a lot about digital transformation in HR, but how do you achieve this in partnership with the business rather than in isolation? That’s the topic of this week’s Podcast. Our guest today is Sharon Doherty, Chief People Officer at Finastra who until recently spent nearly six years at Vodafone as Global Organisation and People Development Director, where she led Vodafone's approach to Organisational Effectiveness, Resourcing, Talent, Capability, Diversity and Inclusion and Digital Transformation across 30 markets I can’t think of many better guests to have on our first show than Sharon. She is one of a new breed of Chief People Officers. Business focused, data-driven but at the same time people oriented and passionate about diversity and inclusion, where she has led some truly ground-breaking work at Vodafone.

In this week’s podcast we discuss:

The digital transformation of HR at Vodafone, which was done in close partnership with the business
How to co-create the employee experience with and for the workforce
The work Sharon led at Vodafone around diversity and inclusion
The role of the Head of HR in light of Sharon’s new role as CPO at Finastra
Finally, we also look ahead and ponder what the role of HR will be in 2025

This episode is a must listen for anyone who is currently or about to undertake a digital transformation of HR and/or who has a passion for the critical topic of diversity and inclusion. Support for this podcast is brought to you by Culture Amp - find out more at cultureamp.com

Also, please do visit myHRfuture.com to learn more about the future of HR and visit myHRfuture.com/subscribe to subscribe to my newsletter, this podcast and our YouTube channel.

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Coming on May 14th 2019, David Green, globally respected People Analytics leader and Director at Insight222, talks to senior HR leaders who are driving transformation in their organisations on how HR can prepare for the future and what HR leaders need to do to become more data-driven and digitally savvy and prepare for the Future of Work. In this trailer for Season One, we give you a taste of the interviews to come in this podcast that will prepare you for the future of HR.

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Digital HR Leaders with David Green: Recent Episodes

David Green