Catalyst Pharmacy Podcast: Recent Episodes
PioneerRx Pharmacy Software
We are on a mission. A mission to save and revitalize independent pharmacy. On the Catalyst podcast, we dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time.
Hosted by President of PioneerRx Jeff Key with cohosts Josh Howland VP of Clinical Strategy, Mark Bivins VP of Sales, and Marsha Bivins Marketing Director
The key to exceptional patient care isn’t forcing patients to take on new services — they’ve got to want it for themselves. Pharmacists can take their patients on a brighter and more vibrant health journey, and Klein’s Pharmacies are ready at the wheel. In this episode, join host Mark Bivins and Klein’s Pharmacies Barry Klein as they discuss the power of independent pharmacy, some industry current events, and how to connect with your community resources.
0:00 - Intro, Get to Know Barry
11:59 - Connect with Community Resources
20:49 - 340b Update
28:54 - Guide Your Patients to the Right Plan
34:49 - Prescribeables
Hosted By: Mark Bivins | SVP of Sales
Guest: Barry Klein | President, Klein’s Pharmacies
Learn more about H.R. 9096: https://www.congress.gov/bill/118th-congress/house-bill/9096
Inflation Reduction Act: https://www.whitehouse.gov/cleanenergy/inflation-reduction-act-guidebook/
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacy ownership takes different shapes, forms, and sizes. For Kyle McHugh, it’s all about the quality of pharmacy work — the quantity takes care of itself. This week, join host Mark Bivins as he discusses with Kyle his footprint in the South Carolina pharmacy scene, what to look out for the rest of 2024, and how to naturally implement new services in your pharmacy (or pharmacies).
Hosted By: Mark Bivins | SVP of Sales
Guest: Kyle McHugh | Owner, McHugh Pharmacy Group
Prescribeables:
Trust by Hernan Diaz - https://a.co/d/0fO0Gb3
Good Strategy Bad Strategy - https://a.co/d/eRM1crJ
H.R. 9096 - https://www.congress.gov/bill/118th-congress/house-bill/9096
Tennessee
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
The future of independent pharmacy has never been brighter, and the long-term care sector is a shining example of why. On the very first episode of the Amplify Long-Term Care Pharmacy Podcast, join host Frances Nahas as she discusses the ins and outs of at-home care with Lindsay Dymowski. As Cofounder and President of the Long Term Care at Home Network, Lindsay knows firsthand that quality patient care starts with the home. In this episode, learn about the growing world of LTC pharmacy, how your independent pharmacy can provide LTC services, and how you can make a big splash in the LTC sector. Hosted By: Frances Nahas | Chief Strategy Officer – RedSail TechnologiesGuest: Lindsay Dymowski | Cofounder and President of LTC@Home and Centennial Pharmacy ServicesLooking for more information about long term care pharmacy? Visit https://www.redsailtechnologies.com/next-wave/amplifyltc
Times are moving fast in the industry. And for this edition of Catalyst Catch-Up, there is no shortage of topics to discuss. In this episode, join hosts Mark Bivins and Josh Howland as they discuss the FTC’s current battle against PBMs, the ongoing DSCSA updates and deadlines, and a recap of our two flagship user conferences, Catalyst Connect and AmplifyLTC.
Learn more about NCPA’s CORE program: https://ncpa.org/core-program
Buy Unreasonable Hospitality here: https://amzn.to/3LL54Wd
Hosted By: Mark Bivins, SVP of Sales | Josh Howland, SVP/GM Pharmacy Management Systems
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
If you guess the secret to Nicolette Mathey’s success in the pharmacy industry, a good answer would be to “always look ahead.” The industry thrives on the here and now, where new innovations are there for the taking and embracing. As owner of Atrium 24, Nicolette knows better than to let the parade pass you by. In this episode, join Mark Bivins as he discusses with Nicolette what Atrium 24 can do for your pharmacy, ways to boost your business, and how to leverage your pharmacy’s localness in the modern age.
Hosted By: Mark Bivins, SVP of Sales
Guest: Nicolette Mathey | Owner, Atrium 24
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacy work in the modern age goes beyond the traditional brick-and-mortar. It’s also more than just putting pills in a vial. Ewa and Gus Tzaferos of Kennedy Pharmacy make a business out of modernizing pharmacy work, from leveraging their online presence to keeping their work fresh (and maybe taking a selfie or two). In this episode, join host Will Tuft as he, Ewa, and Gus discuss all things independent pharmacy. Learn some new and exciting ways to leverage your online presence, connect with your community, and how to run your independent pharmacy, your way.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Gus Tzaferos | Owner, Kennedy Pharmacy
Eva Tzaferos | Owner/Chief Excellence Officer, Kennedy Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Get ready for a new episode of the Catalyst Pharmacy Podcast! We've distilled the best insights from our top 8 episodes into a powerhouse of tips & tricks. From private label supplement sales to mastering medical billing and purchasing a new pharmacy, this episode is packed with top-tier advice. Don't miss out—hit the like button, subscribe to our channel, and share with fellow pharmacists who crave expert knowledge!Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Running a successful business is one thing — running a successful pharmacy is a whole other ball game. It also takes an Olympian level of perseverance, something that Marcus Howard has in abundance. His St. Louis-based GreaterHealth Pharmacy & Wellness showcases the true power of independent pharmacy, ensuring that anyone can get the care they need, regardless of their background. In this episode, join Marcus and host Mark Bivins as they go into the business of pharmacy, from assembling the right staff to providing the right services for the community.
Hosted By: Mark Bivins | SVP of Sales
Guest: Marcus Howard | Founder, GreaterHealth Pharmacy & Wellness
Check our blog about Marcus and GreaterHealth: https://www.redsailtechnologies.com/blog/setting-the-new-expectation
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
It’s not every day that we welcome two guests on the Beyond the Scripts Podcast. But when we’re talking about Ajay Mehra of UGO Rx and Jeff Rowan of Chancy Drugs, we couldn’t let the opportunity slip away. In this episode, join Will Tuft as they explore the innovative journey behind UgoRx — from its initial naming inspiration to its role in revolutionizing independent pharmacies. Ajay and Jeff share how leveraging pharmacy analytics, can transform your pharmacy’s quality of patient care and profitability. From tracking gains and losses to managing unprofitable products, they reveal actionable insights that have led to expanding their pharmacy locations and enhancing pharmacy-clinic relations.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guests: Ajay Mehra | Co-Founder, UGO Rx
Jeff Rowan | Pharmacist, Chancy Drugs
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Another year, another successful Catalyst Connect is in the books. Earlier this month, hundreds of pharmacy professionals and vendors came together for four days of networking, collaborating, and good old-fashioned good times. The learning doesn’t stop after the last class, however. If you want to hear more from some of this year’s speakers, you’ve come to the right place: many of them were guests on the Catalyst Pharmacy Podcast, and we’ve compiled some of our favorite moments with them.
Guests include:
00:06 - Meredith Ayers - BTS 47
04:04 - Jay Phipps - BTS 30
06:48 - Tiffany Capps - Catalyst 108
09:25 - Marc Ost - BTS 41
12:27 - Kathy Campbell - Catalyst 114
15:02 - Michael Stout - BTS 31
18:40 - Joe McKamey - BTS 26
22:00 - Rannon Ching - BTS 27
26:45 - Danielle Pierce - BTS 45
31:00 - Scotty Sykes - Catalyst 109
33:02 - Lacy Epperson - BTS 55
34:54 - Nicolette Mathey - BTS 51
37:58 - Amina Abubakar - BTS 21
47:04 - Joe Williams - BTS 4
55:18 - Jennifer Palazzolo - Catalyst 85
57:26 - Ben Jolley - BTS 24
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacy provider status continues to be a hot topic, and we may be seeing the turn of the tide. Who better to talk about it than returning guest Bruno Tching? Tune in as Bruno dives deep into legislative impacts through AB 317, which paves the way for pharmacists to bill for a wide range of services, achieving payment parity with other healthcare professionals. Bruno also sheds light on the complexities of medical billing, the operational challenges, and the necessary infrastructure to manage these changes effectively.
0:00 - Inside AB 317
5:26 - Infrastructure Expansion
11:00 - Right Services, Right Services, Right Training
20:20 - Payment Processes Complexities
26:53 - Lowering regulatory Barriers
36:03 - Cutting Non-Essential Programs
48:15 - Prescribeables
Hosted By: Mark Bivins | SVP of Sales
Guest: Bruno Tching | Clinical Pharmacist, Inland Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
In the words of Bob Lomenick, “You can’t just come in and fill prescriptions all day every day.” Pharmacy work is always changing, evolving to meet the unique needs of your community. Your pharmacy’s data can give you the roadmap to new innovations and solutions. In this episode, we welcome back the Godfather of Med Sync himself as we discuss the current ins and outs of Med Sync, how to become a vaccination destination center, and the rise of new payment models.
Visit G&M Pharmacy: https://gandmpharmacy.com/
Hosted By: Mark Bivins | SVP Sales
Guest: Bob Lomenick | Owner of Tyson Drug Company
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Innovation is a requirement to thrive in the pharmacy industry. Luckily, independent pharmacies can perform their unique, tailored brand of patient care to better serve their community. For Bri Morris, innovation is literally the name of the game. On this episode, join host Will Tuft and Bri as they discuss her role as Executive Director of Arkansas CPESN and Vice President of Innovation for the Arkansas Pharmacist Association. Tune in to learn more about pharmacy innovation, improving your metrics, and tailoring your services to your community.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Bri Morris | Executive Director, Arkansas CPESN
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacists can impact their patients’ lives in so many ways, ways that go beyond putting pills in a vial. They play a vital role in correcting the course of their health journey. For Kathy Campbell (you can call her Dr. Kathy), a different kind of health obstacle is rocking the general public. On this episode, join Kathy and host Mark Bivins as they talk about her new book, “Obesity: The Modern Famine” and go deep in what a pharmacy needs to do to stop the current obesity crisis.
Buy and review Kathy’s book, “Obesity: The Modern Famine”: https://a.co/d/2P8f9OC
Hosted By: Mark Bivins | SVP of Sales
Guest: Kathy Campbell | CEO, DrKathy Health
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Making a pharmacy website has just become easier than ever. RedSail Technologies is proud to announce a strategic partnership with Storbie a prominent New Zealand-based website platform, to introduce RedSail Websites – a website solution tailored specifically for community pharmacies. In this week’s episode of the Catalyst Pharmacy Podcast, join host Mark Bivins and special co-host Holly Schuetz as they welcome New Zealand’s very own Sam Howarth and Shane Bartle of Storbie in. Tune in to learn about the power of pharmacy
Hosted By: Mark Bivins, SVP of Sales | Holly Schuetz, Director of Product Management
Guest: Shane Bartle, Co-Founder/CEO, Storbie | Sam Howarth, Chief Revenue Officer, Storbie
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacy is an industry all about adaptation. From fluctuating reimbursements to evolving clinical services, the road to modern patient care is always evolving. For Tana Kaefer, change simply offers new ways to innovate. In this episode, join host Will Tuft and Tana as they discuss the ins and outs of clinical services, med sync, eCare plans, and what an appointment-based pharmacy looks like. All this and more as we go Beyond the Scripts.
0:00 - The Everchanging Roles of Pharmacists
9:46 - Building a Robust Sync Program
14:22 - Pharmacy Leadership
30:30 - Retaining Your Staff
42:12 - All About Pharmacy Efficiency
49:44 - Microhabits
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Tana Kaefer | Director of Clinical Services at Bremo Pharmacies
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Times are changing in the pharmacy industry. Whether we’re talking about PBM reform, the rise of cost-plus models, or new ownership journeys, there’s always something new to talk about in the pharmacy realm. In this edition of Catalyst Rewind, we take a look back at some of our favorite conversations of this (relatively) new year. From RedSail’s Rx Cash+ to the minutiae of profit margins, there’s something for everyone here. Guests include:
0:00 - Scotty Sykes, EP 109
3:17 - Lacy Epperson, BTS EP 55
8:38 - Bill Osborn, EP 111
15:01 - Cynthia Feldman, BTS EP 54
22:07 - Scott Brunner, EP 110
23:18 - Joey Chamberlain and Terri Albarano, BTS EP 56
Hosted By: Mark Bivins, SVP Sales | Josh Howland, SVP Pharmacy Management System | Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events | Will Tuft, Director of Event Education at PioneerRx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
In an industry full of pharmacy rockstars, few stand out like Scott Pace. An Arkansas-based pharmacist and lawyer, Scott Pace is all about advancing patient care at the governmental level — he was also a former guest on the Catalyst Pharmacy Podcast so it was high time to see what he’s been up to. In this episode, join host Mark Bivins and Scott as they discuss everything from the DIR Hangover, the congressional roundtable on PBM reform, and a good helping of leadership-based Prescribables.
Roundtable on Lowering Healthcare Costs and Bringing Transparency to Prescription Drug Middlemen:
https://www.youtube.com/live/DiA6hAslOFg?si=GLaPFXrcZlyZ-awj
Hosted By: Mark Bivins, SVP of Sales
Guest: Scott Pace | Owner, Kavanaugh Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Your pharmacy’s next money maker is just a few clicks away. RedSail Technologies’ RxCash+ can provide your pharmacy with data-driven cash pricing using AI and tailored pricing algorithms, driving incremental value for your pharmacy and savings for your patients. But don’t take our word for it: RedSail’s Terri Albarano and Joey Chamberlain, President and CEO of Cheek and Scott Drugs, go in-depth as to what RxCash+ can do for your pharmacy. In this jam-packed episode, learn how Joey’s pharmacy financials elevated thanks to RxCash+. All this and more in this episode of the Beyond the Scripts Podcast.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Terri Albarano | Pharmacy Consultant, Clinical Services of RedSail Technologies
Joey Chamberlain | President, CEO of Cheek and Scott Drugs
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
The pharmacy world runs at such a hectic pace that it can be hard to be with the times. While you can’t keep up with everything that’s going on in the industry, there are a few hot button topics that you simply can’t miss. Join Mark and Josh as they sit down and discuss current pharmacy events in the inaugural edition of our new segment, Catalyst Catch-Up. Tune in to learn more about current happenings regarding pharmacist reimbursement figures, scope of practice, AMA’s recent comments on pharmacists, and — you guessed it — some Prescribables to lighten up your day. All this and more on Catalyst Catch-Up.
Hosted By: Mark Bivins, SVP of Sales | Josh Howland, SVP/GM Pharmacy Management Systems
Resources
https://wendellpotter.substack.com/p/nearly-half-of-every-dollar-spent
https://ncpa.org/congressional-pharmacy-fly
https://drugstorenews.com/pharmacy-trends-examining-rx-data
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Owning and operating one pharmacy is hard enough — now imagine 30. That’s what makes up some of Bill Osborn’s resume. His experience and influence in the industry serve as a model for what independent pharmacies can do — and he has no intention of slowing down. In this episode, join hosts Mark Bivins and Josh Howland as they discuss with Bill about his pharmacy journey, the post-retroactive-DIR world, and some not-so-surprising interactions with PBMs (one of them has to do with a cease and desist letter).
Hosted By: Mark Bivins, SVP of Sales | Josh Howland, SVP / GM Pharmacy Management Systems
Guest: Bill Osborn | President, Osborn Drugs
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
ersonalized services are what independent pharmacy is all about. It’s that unique approach to patient care that can transform both a patient’s health journey and a pharmacy’s bottom line. Few know the importance of innovative patient care than Lacy Epperson of Mitchell’s Drug Store. You might be familiar with Mitchell’s from previous podcast episodes. This time, Lacy talks about all things patient care, including pharmacogenomics, point-of-care testing, and patient onboarding. All this and more in this week’s episode of Beyond the Scripts.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Lacy Epperson | Director of Pharmacy Clinical Services, Mitchell's Drug Stores
Looking for more information about independent pharmacy? Visitwww.pioneerrx.com
Patient care isn’t one size fits all. As a community pharmacist, you can put your own stamp on pharmacy work, from attending community events to creating a unique vaccine workflow. Do what works for your community, even when it’s off the beaten path. In this edition of Catalyst Rewind, we’ve assembled some of the industry’s best and brightest who make something out of nothing for a living.
Guests Include:
Ed Hudon - EP 53
Michael Muniz - BTS EP 1
Staci Hubert - EP 22
Eric Larson - EP 30
Ryan Oftebro - BTS EP 14
Tony Minniti - EP 69
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
In the healthcare industry, patients receive the best and most comprehensive care for a given ailment. Pharmacy compounding is a tried and tested example that personalized care is the best care. For Scott Brunner, CEO of the Alliance for Pharmacy Compounding (APC), it’s one of the best ways to brighten your patients’ health journeys. In this episode, join host Mark Bivins and Scott as they deep dive into all things compounding, from state-level legislation and compounding essentials to what 2024 looks like for a compounding pharmacy.
Hosted By: Mark Bivins, SVP of Sales
Guest: Scott Brunner | CEO, Alliance for Pharmacy Compounding
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Accounting is one of those things that pharmacists may overlook. In the pursuit of providing stellar patient care, it’s easy to forget about that all-important bottom line. Luckily, Scotty Sykes has you covered. His expertise in pharmacy and small business accounting ensures pharmacies are operating with a clean financial bill of health. Tune in to learn about pharmacy accounting essentials, what the DIR cliff is looking like, and some retirement plan tidbits.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and EventsGuest: Scotty Sykes | CPA, CFP® - Sykes & Company
Listen to the Bottom Line Pharmacy Podcast: https://www.sykes-cpa.com/the-bottom-line-pharmacy-podcast/
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Hindsight is 20/20. Some of your greatest worries from back in the day now are just a footnote in the present moment. Though it’s easy to look back and think you should’ve worried so much, applying it to the future is easier said than done. For Cynthia Feldman, it’s all part of the pharmacy ownership journey. In this episode, join Cynthia and host Will Tuft as they discuss her work with Sweetgrass Pharmacy and the various niches of compounding pharmacy. Tune in to learn some tips about opening and growing your pharmacy, provider status in South Carolina, and the infinite possibilities of pharmacy marketing.
Hosted By: Will Tuft | Director of Event Education at PioneerRx
Guest: Cynthia Feldman | CEO, Sweetgrass Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
In this week's Rewind, we delve into what makes a pharmacy practice truly successful. Join us as we explore the core essence of growth and innovation within the realm of community pharmacy. Our investigation reveals a profound truth: the cornerstone of not only maintaining but also significantly expanding your pharmacy business lies in forging authentic connections, imparting knowledge with a creative flair, and wholeheartedly engaging with the community. Guests Include:
Tammy Bullock - EP 97
Julie Stewart - EP 101
Sandie Keuker - EP 102
Kyle McCormick - EP 105
Jackson Justus - EP 96
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
From PBM reforms and provider status to recognizing the full scope of pharmacy work, 2023 has been a landmark year for the pharmacy industry. It has also been an unforgettable one for the Catalyst and Beyond the Scripts Podcasts. Here we have assembled a jam-packed compilation of some of this year’s most resonant and stimulating conversations. though “moving forward” is the name of the pharmacy game, let’s take a trip down memory lane and remember just how special 2023 was for independent pharmacy.
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
You don’t need a white coat to change your patients’ lives. Pharmacy techs help the pharmacy world go round, from stabilizing your workflow to enhancing patient relationships. In this latest Rewind, we assembled some of our favorite guests who have transformed the meaning of the term “pharmacy technician.” Learn how your techs can transform your pharmacy and your patients’ health — no white coat required. Guests include:
Parker Baro - EP 92
Kari VanderHouwen & Sirena Kalinski - EP 75
Danielle Pierce - BTS EP 45
Meredy Ayers - BTS EP 47
Tiffany Capps - EP 108
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
The road to pharmacy success is not a straight line. It’s full of ups and downs, highs and lows, and peaks and values. But with change comes experience, as Tiffany Capps will almost surely tell you. For almost a decade, she’s empowered the independent pharmacy industry by empowering technicians, embracing industry change, and enjoying the pharmacy journey. In this episode, she tells you how to do just that. On this episode filled with pearls of wisdom (and namedrops), learn how you can further empower your staff, why you should join CPESN, and how to turn your med sync program from an anchor to a sail (there’s some dog talk, too).
Learn More About Flip the Pharmacy and CPESN:
https://www.flipthepharmacy.com/
https://cpesn.com/solutions-pharmacies
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, SVP of Sales
Guest: Tiffany Capps | Marketing Communications Manager, CPESN
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Independent pharmacies might look small compared to their chain counterparts, but they are mighty. Though they may be small in size and stature, they play a profound role in their patients’ health and the betterment of their community. Few know this as well as Pete Crouch, whose four decades of exceptional pharmacy work have made Eden Drug Mart the healthcare destination that it is today. In this episode, join Pete and host Will Tuft as they discuss the art of wearing many hats, how your pharmacy can help your community beyond traditional pharmacy services, and how to keep your pharmacy going in both good times and bad.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Pete Crouch | Clinical Pharmacist, Eden Drug Health Mart
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
You probably know Stanley Warren from his LinkedIn posts or general social media presence. For the last year, he’s helped independent pharmacy owners elevate and enhance their pharmacy operations. From streamlining inventory management to increasing your OTC sales, “Pharmacy Stan” knows how to take your pharmacy out of the red and snuggly into financial freedom. In this episode, learn how to leverage your pharmacy’s services, how PBMs continue to run rampant, and how to tell just how much is too much of a good thing.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, SVP of Sales
Guest: Stanley Warren | Entrepreneur/Pharmacy Stan
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
PBM reform. DSCSA compliance. Provider status. You’ll find all these topics and more in the latest edition of Catalyst Rewind. Take a legislative and judicial walk down memory lane as we review the latest and greatest in pharmacy law. In this episode, learn about the still-essential information about DSCSA compliance, how a lawyer is tackling PBM reform, and the neverending battle of provider status of pharmacists. Guests include:
00:12 - Mark Cuker - EP 104
09:30 - Sam Pizzo and Mark Tate - EP 99
17:14 - Tory Grooms and Abigail Scott - EP 63
22:57 - Joseph Poling - BTS EP 49
26:23 -Shawn Nairn - EP 106
30:15 - Kevin Duane - BTS EP 48
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Beyond the Scripts is all about using your pharmacy degree to its fullest potential. It’s no secret that patient care goes beyond the pharmacy counter, knowing no physical or holistic bounds. Few know this better than Palm Pharmacy owner Shahida Choudhry, whose experience and ambition have positively impacted the industry. In this episode, join her and host Will Tuft as they discuss how to leverage your pharmacy’s front end, the unspoken power of Google reviews, and how to steadily increase your patient base.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Shahida Choudhry | Owner of Palms Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Times are always changing in the pharmacy industry, and few places exemplify this better than Pittsburgh, Pennsylvania. ACORx Pharmacy Owner Shawn Nairn stands front and center in this tidal wave of innovation, embracing the new while making sure independent pharmacies are properly getting their due. He also loves “The Big Lebowski,” so what’s not to like? In this episode, join hosts Jeff Key and Marsha Bivins as they discuss with Shawn his role in the industry, from member of the Pennsylvania Pharmacist Care Network to his work in the LTC realm with ACORx. You’re not going to want to miss this one.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Shawn Nairn | Owner of ACORx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Saving money for your patients is easier and more convenient than you think. Blueberry Pharmacy Owner Kyle McCormick is at the forefront of this idea with his cost-plus model, a tried and true way to help his patients save money while getting the care they need. In this episode, he along with hosts Jeff Key and Marsha Bivins discusses everything from his cost-plus model to new — and innovative — bottle packaging. The next great idea for your pharmacy might be around the corner, and it doesn’t cost you a thing.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Kyle McCormick | Owner of Blueberry Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Time to lawyer up. In this week’s episode of the Catalyst Pharmacy Podcast, attorney Mark Cuker talks about all things litigation in the pharmacy realm. A premier litigator in the environmental and pharmacy realm, Mark currently represents plaintiffs in an ongoing pharmacy mass action lawsuit, filed on behalf of over 450 independent pharmacies, fighting the unreasonably and unjustifiably low reimbursements they receive for generic drugs.
In this episode, Mark gets into the nitty gritty of pharmacy law, from the ongoing battle against PBMs to the state of DIR fees. His insights will enlighten, inform, and reaffirm that the road ahead is long but worthwhile. If you want to know what the future holds for independent pharmacies, you don’t want to miss this one.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Mark Cuker | Of Counsel - Jacobs Law Group
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Trees take a while to grow — several lifetimes in some cases. A tree’s growth perfectly represents the slow yet fruitful process of growth: subtle and unapparent in the moment, but profound in the long run. As the Owner of Palm Harbor Pharmacy, Nicolette knows that the journey is the reward for both the pharmacy and its patients. In this episode, listen as she and host Will Tuft discuss how to present your pharmacy in the digital age, engage with your community’s physicians, and handle the initial growing pains of opening a pharmacy.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Nicolette Mathey | Owner of Palm Harbor Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Your pharmacy’s growth and success depend on several factors: a loyal patient base, generating a profit, having an efficient staff, and more. Then look at the long-term. How are you nurturing your pharmacy’s network? Saswat Kabisatpathy of the Avant Institute tells all about how you can do just that. In this second part of our conversation with Dr. Swat, learn about the value of collaboration, independent pharmacy’s role in certain current events, the importance of special purpose networks, and so much more.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Saswat Kabisatpathy | Chief Strategic Officer of Avant Institute
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Rome wasn’t built in a day. Likewise, a successful pharmacy doesn’t materialize overnight. Progress is hardly ever noticeable until you take a step back and see all the progress you’ve made. Few know this better than Saswat Kabisatpathy. As CSO of the Avant Institute, Dr. Swat knows just how important it is to create a healthy pharmacy ecosystem for your patients. Through patience and keeping your ear to the ground, that ecosystem will flourish in no time. In this episode, learn how to focus on the quality of your pharmacy’s services, find the right new opportunities, and turn your pharmacy into a bonafide healthcare hub as we go beyond the scripts.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Saswat Kabisatpathy | Chief Strategic Officer of Avant Institute
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
It’s no secret that independent pharmacies are doing more than filling the average prescription or administering flu shots. Now more than ever they are a pillar of the community — and Ashley Moose knows the job is far from finished. As Owner of Moose Pharmacy and CPESN’s Director of Network Development, pushing the industry forward is all in a day’s work. In this episode, we talk about all things community involvement, payment plans, and taco trucks. Tune in to learn how to do more with your pharmacy’s services, the growing success of Big Tree Medical, and how a good run can give you that next eureka moment.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Ashley Moose | Owner & Pharmacy Manager of Moose Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Sandie Kueker has a simple approach to patient care: care for them like you would your family. It’s this mentality that has propelled her three stores to great pharmacy success. By embracing the old and welcoming the new, her pharmacies show just what independent pharmacies can do. In this episode, Sandie discusses everything from CPESN to the value of rejection, and how teamwork makes the dream work. Tune in to learn more about how to make your pharmacy more approachable, the importance of community health workers, and how to protect your staff’s morale.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Sandie Kueker | Owner and Operator of Hesston Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
0:00 - What’s Going on in Kansas
15:28 - CPESN Kansas, RPMs, and Embracing Pharmacy Technology
22:00 - Out with the Old, In With the New (and Old)
29:23 - Handling Different Types of Pharmacy Ownership
35:10 - The Power of Community Health Workers
43:06 - Help Your Patients Like You Would Your Family
46:42 - The Value of Rejection
55:55 - Get Involved in the Community
1:00:23 - Protect Your Staff’s Morale
The road to pharmacy ownership is full of hills and valleys, especially if you’re working for the same company the whole time. Such is the case for Joseph Poling, who started his pharmacy career in the Colorado-based Good Day Pharmacy and hasn’t looked back since.
Joseph knows as well as anyone that the only way to move your pharmacy is forward — and he’s doing just that. In this episode, learn about the ins and outs of geofencing, your pharmacy’s social media presence, and the importance of embracing new technology. Enter the new age of pharmacy as we go Beyond the Scripts.
Hosted By: Will Tuft | Manager of Event Education at PioneerRx
Guest: Joseph Poling | Owner of Good Day Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
One of the best parts of working in an independent pharmacy is how you can put your own stamp on patient care. Medical Arts Pharmacist Julie Stewart knows this firsthand. Through a blend of hard work and empathy, this Flip the Pharmacy award winner knows that the making of a great pharmacy is its quality of patient care. In this episode, learn how the impacts of pharmacy services such as smoking cessation, how to keep your pharmacy in business, and how your family shapes your pharmacy work.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Julie Stewart | Pharmacist at Medical Arts Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
To quote Steve Jobs, the journey is the reward — and what a journey it’s been. After over three years, 99 episodes, and nearly 150 guests, the Catalyst Pharmacy Podcast has reached its landmark 100th episode. And who better to have on to celebrate than our first-ever guest, PioneerRx’s Project Manager Gina Groves? On this special episode, join Jeff, Marsha, and Gina as they talk about their own PioneerRx journeys, the value of loving what you do, and the exciting future of the Catalyst Pharmacy Podcast. Tune in — we couldn’t have done it without you.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Gina Groves | Product Manager, PioneerRx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Three years. 99 episodes. Almost 150 guests. As the Catalyst Pharmacy Podcast nears its landmark 100th episode, we take a trip down memory lane on this incredible journey. This time around, listen to some of the industry’s best and brightest talk about the key component of the industry: the pharmacy itself. Tune in to how you can make your independent pharmacy go from a healthcare superpower to a bonafide pillar of the community.
Guests include:
Bob Lomenick - EP 38
Tory Grooms and Abigail Scott - EP 63
Jordan Ballou - EP 31
Tim Mitchell - EP 32
Jeff Harrell - EP 18
Melanie Maxwell - EP 48
Tripp Logan - EP67
Lisa Faast - EP91
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Owning an independent pharmacy is more than providing exceptional patient care. You’re also running a small business — and businesses need to make money to stay afloat. Listen as some of the industry’s best and brightest talk about the financial side of pharmacy: the basics, the unexpected, and the absolute essentials. Learn how to strike the crucial balance between staying profitable while still focusing on the most important part of your pharmacy business: your patients.
Featured guests include:
Mayank Amin - BTS EP 38
Kyle McCormick - EP 47
Richard Brook - EP 60
Amina Abubakar - EP 12
Troy Trygstad - EP 17
Marc Essensa and Darren Thieding - EP 94
Ken and Ashley Duggins - BTS EP 12
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events | Will Tuft, Director of Education
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
The November deadline for DSCSA compliance is rapidly approaching. There’s a lot to keep track of, and it can easily feel confusing and overwhelming. Luckily, Sam Pizzo and Mark Tate are here to clear the air. As SVP of Strategic Alliances and President of InfiniTrak, respectively, Sam and Mark know the ins and outs of DSCSA compliance. Tune in as they discuss everything DSCSA compliance, ranging from deadlines within deadlines to how it will affect your pharmacy’s workflow.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guests: Mark Tate | President of InfiniTrak
Sam Pizzo | SVP of Strategic Alliances at InfiniTrak
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Patient care knows no bounds, and few know that better than Jason Briscoe. As Director of Pharmacy Operations at STChealth, Jason knows how pharmacy work goes beyond putting pills in a bottle — it’s all about educating your patients. In our first fully in-person episode, Jeff, Marsha, and Jason discuss his pharmacy journey, family fun, and a pharmacy’s role during global health crises. Tune into our first in-person podcast to learn how you can stay relevant in a changing pharmacy industry, expand your care through rural areas, and the fundamentals of vaccine care.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Jason Briscoe | Director of Pharmacy Operations at STChealth
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Patient care comes in all shapes and sizes. It can range from dispensing medications to administering vaccines to leveraging your technology. Whatever your approach to patient care looks like, we all share a common objective: do right by them. Putting the “care” in “patient care,” some of our industry’s best and brightest discuss how you can take your pharmacy work — and your — patient’s health — to the next level. Tune in to learn how you can make the most out of your pharmacy technology, clinical services, and patient education.
Featured Guests include:
Amina Abubakar, Pharmacy Owner and CEO of the Avant Institute of Clinicians - EP 12
Brandon Knott, Owner of Cascade Specialty Pharmacy - EP 26
T.W. Taylor, Owner of Williamsburg Drug Company - BTS EP 39
Tana Kaefer, Director of Clinical Services at Bremo Pharmacies - EP 90
Theresa Toll, Pharmacist/Owner of Bay Street Pharmacy - BTS EP 46
Danielle Pierce, Director of Pharmacy Operations at Equitas Health - BTS EP 45
Rob Maher, Director Of Pharmacy Services at Klingensmith's Drug Stores - BTS EP 34
Lisa Hines, VP of Performance Measurement at Pharmacy Quality Alliance (PQA) - EP 20
Barry Klein, Owner of Klein’s Pharmacy - BTS EP 20
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Nothing is better than an efficient pharmacy. They make the impossible look easy on a daily basis with the help of technology, efficient workflow, and — most of all — a fantastic team. Tammy Bullock, Staff Pharmacist at Osterhaus Pharmacy, knows a thing or two about creating a positive team culture. Join hosts Jeff Key and Marsha Bivins as they discuss pharmacy retreats, the benefits of in-person work, and striking a good work-life balance. In this episode, learn how you can leverage your technology, find your “why” in pharmacy work, and how to scale the mighty pharmacy mountain.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Trade Shows and Events
Guest: Tammy Bullock | Pharmacist at Osterhaus Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacists face several obstacles in providing exceptional service. Whether we’re talking PBMs or DIR fees, patient care rarely follows a straight line. For Panama Pharmacy Owner Kevin Duane, it’s nothing that we can’t handle. In this episode, Kevin and Will Tuft talk about all things pharmacy in the Sunshine State, Kevin’s experience speaking in front of the Florida House, and his outlook on the industry’s future in Florida. Join us in this concluding discussion with Kevin to learn how you can personally affect change, how to keep innovating in pharmacy, and the inner workings of Florida law.
Kevin’s Written Testimony: https://oversight.house.gov/wp-content/uploads/2023/05/Kevin-Duane-written-testimony-5.23.23.pdf
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Kevin Duane | Pharmacist Owner at Panama Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Embracing new pharmacy technology is a balancing act. On one hand, it can enhance your pharmacy’s workflow. On the other hand, it can lead companies to let go of human workers in favor of automation. For Kevin Duane, however, the solution is simple: new tech is meant to make pharmacy work even more efficient. On this episode, listen as the owner of Panama Pharmacy discusses taking over ownership of a near-century legacy and how he leverages pharmacy technology. Tune in to learn how to embrace the freedom of independent pharmacy, be a pillar of your community, and be more empathetic towards your patients.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Kevin Duane | Pharmacist Owner at Panama Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Technology makes the world go round. It touches every part of pharmacy life, from how you process prescriptions to how you communicate with your patients. Be ahead of the digital curve by embracing the latest and greatest in pharmacy technology and automation. Whether you want to learn about the growing role of artificial intelligence, how to better safeguard your patient’s information, or the future of pharmacy automation, this one is for you. Featured Guests include:
Natalie Wilcox, VP of Marketing & Operations at Medtel Communications **
Eileen Jordan, Customer Success Implementation Manager at Therigy - EP 87
Jackson Justus, Pharmacist Manager at Owl Pharmacy - EP 96
Nicolette Mathey, Owner of ATRIUM24 and Palm Harbor Pharmacy - EP 76
Doug Hoey, CEO of NCPA | Kraig McEwen, CEO of RedSail Technologies - EP 44
Ted Frank, RedSail Board Member | Steve Lawrence, RedSail Board Member - EP 45
Richie Ray, Owner of Richie’s Specialty Pharmacy and CMPD Licensing - EP 77
Doug Hoey, CEO of NCPA - EP 15
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
There’s a saying that goes, “Behind every good pharmacist is a good technician.” Meredy Ayers begs to differ: pharmacy techs are beside the pharmacist, standing side by side to provide quality patient care. Technicians are indispensable and she is a shining example of this through her work as Administrative Coordinator for Bremo Pharmacy. In this episode, she and host Will Tuft discuss all things pharmacy techs, the work they do, and their ever-growing role in the episode. Tune in to learn how techs continue to shape the industry, embrace new pharmacy services, and how to create a positive work culture.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Meredy Ayers | Administrative Coordinator for Bremo Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacy ownership is a tough journey, especially when you’re from another state. But for Jackson Justus, it’s all in a day’s work. Owner of the Iowa-based Owl Pharmacy, he tells himself, “I’m gonna have a good day at work today” as he begins the day. Through the power of optimism, kindness, and chicken salad, the Kentucky native’s team has become a tight-knit “Justus League'' of healthcare excellence. In this episode, we discuss all things ownership, the growth of AI in pharmacy, and how stillness can breed innovation. Tune in to learn how to manage vaccine rushes, better market your pharmacy, and make the most out of your trade show experience.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Jackson Justus | Pharmacist Manager at Owl Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
It’s the most wonderful time of year at PioneerRx. With Catalyst Connect 2023 beginning this week, get in the Catalyst Connect spirit by watching this year’s speakers dish out priceless industry knowledge. Whether you’re attending this year or want to know what the fuss is all about, you don’t want to miss these nuggets of wisdom in this week’s episode of Catalyst Rewind. Featured Guests include:
Adam Robinson, Owner of Save-Rite Drugs - BTS EP 36
Micah Lansford, Managing Pharmacist at Roden-Smith Pharmacy - BTS EP 3
Troy Trygstad, Executive Director at CPESN USA - EP 65
Eric Cushey, Owner of Curtis Pharmacy - BTS EP 25
Kathy Campbell, CEO of Medicap Pharmacy | Bradley Davie, Jr., Sales Representative at InBody USA - BTS EP 43
Marc Ost, Co-Owner of Eric’s Rx Shoppe - BTS EP 41
Kari VanderHouwen, Owner of Duvall Family Drugs | Sirena Kalinski, Director of Pharmacy Operations - EP 75
Tanner Mitchell, Clinical Pharmacist - BTS EP 37
Kelley Babcock, Founder of Leadership Growth Formula - EP 68
Travis Wolff, Owner of Med-World Pharmacy - EP 80
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Debbie Weitzman’s career has been anything but ordinary. She’s held positions at top companies like JP Morgan, Johnson & Johnson, and now, Cardinal Health — but instead of working in the concrete jungle, she was soaking up the sand and surf of Puerto Rico. Debbie spent over 10 years working for Cardinal’s Puerto Rico division, and in that time, she picked up some valuable lessons in business and life alike. Debbie joins us to talk about her travels, how pharmacy differs worldwide, and what companies like Cardinal are doing to improve it at home and abroad.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Debbie Weitzman | CEO of Pharmaceutical Segment at Cardinal Health
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacy work is an ongoing endeavor. Pharmacy ownership takes that to a whole other level. Owning your own pharmacy is a time-consuming but extremely worthwhile journey. Whether you’re dipping your toes into pharmacy ownership or need to freshen up your small business, tune into this week’s episode of Catalyst Rewind to get must-have advice from some of the best and brightest pharmacy minds. Featured guests include:
Jay Phipps, CEO of Phipps Pharmacy - BTS EP 30
Adam Robinson, Owner of Save-Rite Drugs - BTS EP 36
Bruno Tching, Pharmacy Owner and CPESN Luminary - EP 56
Vicki Einhellig, CEO of Good Day Pharmacy - EP 23
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
The road to ownership is a long one, but the journey is always the reward. Theresa Tolle knows full well the changing world of ownership. Theresa is the Owner of Bay Street Pharmacy in Florida and CPESN Florida Lead Luminary, where she is at the forefront of making sure independent pharmacists are getting their fair share. In this week’s episode, she gives tips and advice on how to make sense of pharmacy ownership, what enhanced services your pharmacy should implement, and how to expand your revenue streams other than filling prescriptions. Learn how to be ahead of the curve of pharmacy ownership.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Theresa Tolle | Pharmacist/Owner of Baystreet Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Drug pricing has been a long-standing issue for independent pharmacies, but the tables are starting to turn. Thanks to organizations like IPC, the industry’s largest GPO, independents can finally get a fair deal. In this episode, we meet with IPC executives Marc Essena and Darren Thieding to talk all things drug pricing. We discuss how rebates can be as bad as DIR fees, how making a plan is harder than executing it, and how IPC is helping shape the future of independent pharmacies. Tune in to learn about how you can save thousands on wholesale drugs, get a discount on next-day drug shipments, and improve your pharmacy’s finances.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Marc Essensa, CEO of IPC | Darren Thieding, EVP of Sales, Marketing, & Membership at IPC
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
If independent pharmacy was a movie, technicians would have been behind the scenes — but now, thanks to techs like Danielle Pierce, they’re getting their time in the spotlight. Danielle, a CPhT and Director of Pharmacy Operations at Equitas Health, is all about advancing techs and helping their skills shine. Danielle joins Will this week to talk about the transformative power of pharmacy technicians, how Equitas Health advances techs, and how you can follow their lead to help your techs do the same. Lights, camera, action: it’s time for the technicians to take the stage.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Danielle Pierce | Director of Pharmacy Operations at Equitas Health
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
There’s nothing quite as rewarding as shaping the next generation of pharmacists. For Megan Smith, it’s all accomplished through precepting. Megan is an Assistant Professor of Pharmacy Practice at the UAMS College of Pharmacy, and most recently, NCPA’s 2022 Preceptor of the Year. In her double-duty role, Megan teaches students valuable clinical skills and trains pharmacists on how they can use precepting to not only influence students but also improve their own practices. In this week’s episode, Megan shares tips, tricks, and words of wisdom for pharmacists looking to become preceptors. If you want to make an impact in the industry, Megan says, start with precepting.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Megan Smith | Asst. Professor of Pharmacy Practice at UAMS College of Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
What do football and pharmacy have in common? They both require strategy, skill, and plenty of sweating to succeed — and no one knows this better than David Bailey. David has been in pharmacy for nearly 40 years, but before that, he had an impressive stint in collegiate football and coaching. David joins us this week to talk about the ins and outs of his career, including his most recent role in compliance services at Advasur; the valuable lessons he’s learned on and off the field; and how he sees the pharmacy industry moving forward. Grab your favorite jersey and take your seat in the stands: it’s almost time for kickoff.
Hosted By: Marsha Bivins, Director of Marketing
Guest: David Bailey | Managing Director of Advasur, LLC
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Dr. Kathy Campbell has made it her mission to improve patient health and wellness, and now, she’s using new technology to do it. InBody is a body composition analysis tool that gives providers like Kathy the measurements they need to better understand patients’ health — from percent body fat to skeletal muscle mass to BMR and more. Dr. Kathy and InBody’s own Bradley Davie, Jr. join us this week to discuss how InBody is being used in independent pharmacies to change patient care. Tune in to learn about this technology, get insights into the health measurements that matter, and unlock the secrets to what it means to be well.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Kathy Campbell, CEO of Medicap Pharmacy | Bradley Davie, Jr., Sales Representative at InBody USA
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Parker Baro is all about taking techs to the next level. As the Senior Pharmacy Technician at Orlando Pharmacy, Parker isn’t just responsible for counting pills or calling patients. He designs vaccine programs, participates in medical billing, and spreads public health information in and out of the pharmacy. In the process, he shows just what techs are capable of. Whether you’re a tech yourself or a full-time pharmacy owner, Parker offers helpful advice and proves how you can use the tech effect to your advantage.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Parker Baro | Senior Pharmacy Technician at Orlando Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
As Lisa Faast says, being average won’t keep you in business. Instead, you have to be forward-thinking, boundary-pushing, and unafraid to step out of your comfort zone. In other words, you have to be a pharmacy badass. Lisa, CEO of DiversifyRx and Pharmacy Badass University, can help you get there. Lisa joins us this week to discuss the long-term strategies and simple “quick wins” she’s used to turn countless pharmacies around. Tune in to get advice, implementations, and plenty of inspiration to create the pharmacy you’ve always wanted.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Lisa Faast | CEO of DiversifyRx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Our friends at NCPA recently launched a new video series, “Show Me,” all about practice transformation. The first season, called “The Vaccine Episodes,” helps five pharmacists get their immunization program off the ground, market it effectively, and make it profitable. Two of its stars, Hannah Fish and Tana Kaefer, tune in today to tell us about the experience, how they formed an unexpected friendship, and how you can implement tips from “Show Me” to lay a strong foundation for your pharmacy. Click here to watch the full episodes:: https://www.youtube.com/@NCPAvids.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Hannah Fish, Director of Strategic Initiatives at NCPA | Tana Kaefer, Director of Clinical Services at Bremo Pharmacies
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
David Figg is all about operations. With a background in engineering and an entrepreneurial spirit, David knows how to get things up and running — whether it be a machine or an independent pharmacy. As the CEO of Rice’s Pharmacy, David uses his expertise to optimize operations, streamline workflow, and work at maximum efficiency. If you’re looking to make an operations overhaul and get your pharmacy to run more smoothly, efficiently, and profitably, tune in to David’s episode. With the right advice, you can upgrade your operations and see your pharmacy transformed.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: David Figg | CEO of Rice's Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
From chatbots to virtual assistants, artificial intelligence is all around us — and it’s not going anywhere anytime soon. Natalie Wilcox, VP of Marketing & Operations at Medtel Communications, joins us this week to discuss all things AI and describe how Medtel uses it to transform pharmacy phone systems. Tune in to hear about the best new technology, what it can do for your pharmacy, and how you can use it to unlock the AI advantage.
🚨 Special offer: For a limited time, Medtel is offering our listeners a discount on their pharmacy phone systems. Fill out the contact form on www.medtelcom.com and mention the Catalyst Pharmacy Podcast. Offer ends April 6, 2023.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Natalie Wilcox | VP of Marketing & Operations at Medtel Communications
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
In a world of uncertainty, pharmacists can be certain of one thing: change. From COVID-19 to DIR fees, change can be found around every corner — and the best business owners, like Marc Ost, have learned to embrace it. Marc, Co-Owner of Eric’s Rx Shoppe in Horsham, PA, joins Will to discuss the waves of change he’s seen in the industry and how he’s adapted to keep his pharmacy on top. Tune in to look back on the past three years, talk about what it’s taught us, and find out how you can capitalize on the changes coming your way.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Marc Ost | Co-Owner of Eric's Rx Shoppe
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Easton Bryant is all about building. Whether it be building a new pharmacy in rural Kentucky, growing a social media account from 5,000 to 150,000 followers, or starting a successful e-commerce service, Easton knows how to turn nothing into something. Even more importantly, he knows how to get the word out about that something. This week, Easton joins us to show us how you can do the same. With the right tools in your belt and a few tips from Easton, you can start building the business you’ve always dreamed of. Are you ready to get started?
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Easton Bryant | Owner of North Century Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Community pharmacists fill a lot of needs. From life-saving scripts to clinical services to patient counseling, you take on many jobs — but it doesn’t matter what you’re doing if no one knows you’re doing it. Enter the world of pharmacy marketing. Whether you’re learning the basics or just looking to expand your marketing arsenal, tune in to this episode of Catalyst Rewind to get must-have marketing advice from seasoned pros. Featured guests include:
Nicolette Mathey, Owner of ATRIUM24 and Palm Harbor Pharmacy
Bruce Kneeland, Independent Pharmacy Specialist, Podcaster, Author, and Speaker
Michael Stout, Co-Owner of Table Rock Pharmacy
Nicole McClure, Owner of GRX Marketing
Derek Jensen, VP of Sales at Rx Systems
Kirk & Andrew Heinz, Owners of Kirk’s Pharmacy
With the right marketing by your side, you can turn strangers into patients and make a name for yourself in your community.
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacy is a lot like basketball. You have to run the plays, pass the ball, and if you’re open, take the shot. Mike Matovich, President of Montana Family Pharmacies, is all about taking (and making) that shot. Whether it’s trying a new pharmacy model — a.k.a. the “gym membership model” — or changing the way that we contract, Mike sees many opportunities for pharmacists to score. Tune in to find out how you can score the points and win the game.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Mike Matovich | President of Montana Family Pharmacies
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
The 1970s were all about bell bottoms, big hair, and finding the best music to groove to. For Eileen Jordan, they were also about finding her place in healthcare. In the fifty years that have followed, Eileen has worn many hats: from registered nurse to Ph.D. candidate to her current role at Therigy, but one thing has never changed: she’s always put her passion for patients first. Eileen joins us this week to talk all things specialty pharmacy, new trends and technology, and most importantly, how to rock the scene as a disco queen.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Eileen Jordan | Customer Success Implementation Manager at Therigy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
For years, we’ve seen the decline of dispensing and felt its effects firsthand. We’ve discussed how to stay afloat while we wait for systematic change — but Troy Trygstad believes that it’s time for pharmacists to turn talk into action and disrupt the system for ourselves. Troy, Executive Director of CPESN USA, says we’ll see unprecedented opportunities in areas like primary care, contracting, and reimbursements this year. We just have to take advantage of them. After all, if we’re going to survive, we can’t play by the rules. We have to rewrite the rulebook.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Troy Trygstad | Executive Director of CPESN
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
When opportunity comes knocking, Jennifer Palazzolo opens the door. Jennifer, Owner of Flatirons Family Pharmacy, has spent her career seeking out (and seeing through) opportunities for her pharmacy — and she’s still going strong. Tune in to hear the new possibilities Jennifer sees for pharmacists, from test-to-treat services to cash-pay care to a new conference for owners all over the country. Get inspired to see, and more importantly, seize your next opportunity in 2023.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Jennifer Palazzolo | Owner of Flatirons Family Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
T.W. Taylor has two passions in life: racing cars and caring for patients. Hear how this full-time pharmacy owner, part-time car connoisseur raced his way into the pharmacy world and has been helping patients ever since. T.W. takes a holistic approach to health at Williamsburg Drug Company, calling on functional medicine, supplements, and preventative care to promote health and wellness in all his patients — from the green flag to the finish line.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: T.W. Taylor | Owner of Williamsburg Drug Company
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
When Mayank Amin (aka Dr. Mak) took over Skippack Pharmacy, he didn’t know about the hurdles ahead. From low reimbursements to sky-high DIR fees, Dr. Mak discovered many ways pharmacies can get behind on finances and find themselves in the red. But on his own ownership journey, he’s picked up plenty of tips, tricks, and ways to get back into the green. This week, Dr. Mak joins Will to share those actionable strategies so that you can stay profitable while caring for your patients. With the right strategies on your side, you can get the best of both worlds.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Mayank Amin | Owner of Skippack Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
As 2022 comes to a close, we’re taking a moment to reflect on the friends we’ve made and the insights we’ve gained on the Catalyst Pharmacy Podcast this year. Tune in to our 2022 Year-in-Review to hear from our best guests on the topics that matter most, from ownership to audits to doing more for your pharmacy in the next twelve months. Featured guests include:
Josh Rimany, CEO of Dilworth Drug - BTS EP 23
Joe McKamey, General Manager of Marcrom’s Pharmacy - BTS EP 26
Travis Wolff, Owner of Med-World Pharmacy - EP 80
Camille Schrier, Pharm.D. Student and Miss America 2020 - EP 62
Troy Trygstad, Executive Director of CPESN - EP 65
Tripp Logan, Vice President of Semo Rx Pharmacies - EP 67
Erich Cushey, Owner of Curtis Pharmacy - BTS EP 25
Tory Grooms and Abi Scott, PGY-1 Pharmacy Residents - EP 63
Richard Brook, President of Richard K. Brook & Associates - EP 60
Benjamin Jolley, Pharmacist at Jolley’s Compounding Pharmacy - BTS EP 24
Brandon Cooper, Pharmacist at Soo’s Drug Store - BTS EP 28
Michael Stout, Co-Owner of Table Rock Pharmacy - BTS EP 31
Phil Cowley, Owner of Cache Valley Pharmacy - EP 61
Kelley Babcock, Founder of Leadership Growth Formula - EP 68
Jay Phipps, CEO of Phipps Pharmacy - BTS EP 30
From all of us at the Catalyst Pharmacy Podcast, thank you for your support this year, and we look forward to seeing you in the next. Happy New Year!
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
When you were in pharmacy school, you learned about drug interactions, clinical interventions, and your fair share of patient care — but did you learn how to properly manage your money? Enter the expertise of Tim Ulbrich, CEO of Your Financial Pharmacist. Tim has made it his mission to help new grads, experienced owners, and every pharmacist in between achieve financial freedom. Whether you’re looking to pay off student loans or start saving for retirement, Tim is the go-to guy to help you not only manage, but maximize, your money.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Tim Ulbrich | CEO of Your Financial Pharmacist
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Ever find yourself wondering what the future of pharmacy holds? This week, NCPA CEO Doug Hoey looks into his crystal ball and considers what’s to come for pharmacy. First, we discuss the state of PioneerRx, RedSail, and TransactRx — from customer support to rumors of selling the company. Then, we talk about what’s in the works for the industry, including specialty pharmacy, payor partnerships, and DIR fee reform. Finally, we explain what you can do to brave the sunny days (and the storms) of this pharmacy forecast.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guests: Doug Hoey, CEO of NCPA | Kraig McEwen, CEO of RedSail
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Tim and Tanner Mitchell are a father-son duo taking the independent pharmacy industry by storm. It all started when Tim, Owner of Mitchell’s Drug Stores, opened up shop in Neosho, MO nearly 20 years ago. Over the years, Tim has worked to increase adherence, offer services, and improve outcomes — and he’s made a name for himself in the process. Now, fresh out of pharmacy school, his son Tanner joins him. Together, they’re working to keep the Mitchell family legacy alive. This week, Tim and Tanner join Will to discuss the past, present, and future of Mitchell’s Drug Stores.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guests: Tim Mitchell, Owner of Mitchell’s Drug Stores | Tanner Mitchell, Clinical Pharmacist
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
If there’s anybody who knows anything about workflow, it’s Adam Robinson. Adam, the Owner of Save-Rite Drugs, has been in the business for 20 years — but his biggest credit to success is his workflow. Hear how Adam took an outdated workflow and made it modern, which gave him more energy, efficiency, and time to spend with patients. If you’re in need of a workflow revamp, look no further: you’ve got your guy.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Adam Robinson | Owner of Save-Rite Drugs
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Today, Breck Rice is the Chief Revenue Officer of ServRx, a leading workers’ compensation claims company — but before that, he had other claims to fame. From being the reason we know about RedBull to creating cutting-edge effects for some of Hollywood’s most well-known movies, Breck has had a long and winding career that leads him here. This week, Breck joins us to discuss his unexpected trek to pharmacy and how he’s impacting the industry today.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Breck Rice | Chief Revenue Officer of ServRx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Osterhaus Pharmacy has always been innovative, from making some of the first patient profiles to adopting a care-based model before it was commonplace. It all started with Bob Osterhaus, who purchased the pharmacy back in 1965 and worked to push the bill for the profession. Then, it moved to his son Matt, who’s worked to keep Bob’s vision alive ever since. Matt joins Will this week to discuss the rich history of Osterhaus Pharmacy, the importance of innovation, and how you can use it to keep your pharmacy moving forward.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Matt Osterhaus | Community Pharmacist at Osterhaus Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Marketing is all about getting out in the world, but who knew it could take you around the world? This week, we sit down with marketing mojo Nicolle McClure to learn how pharmacy is evolving, from social media to the other side of the globe. Join in to get expert advice, pick up a few travel tips, and find out where the future of pharmacy marketing is headed, both at home and abroad.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Nicolle McClure | Owner of GRX Marketing
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacists are the most accessible healthcare providers — but how can you become the access point in your community? Rob Maher, Director of Pharmacy Services at Klingensmith’s Drug Stores, joins Will this week to discuss the importance of accessibility and proving your value to patients and payors alike. If you can get out in your community and document what you do along the way, you can make a difference in patients’ lives and in your bottom line. Tune in to find out how.
Hosted By: Will Tuft | Director of Education at PioneerRx
Guest: Rob Maher | Director Of Pharmacy Services at Klingensmith's Drug Stores
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
When it comes to provider status, Travis Wolff is all about making plays. Travis, a multi-location pharmacy owner and pharmacy coach, shows other professionals how to leverage their positions and become trusted providers in their communities. Travis joins Mark and Josh this week to talk all things ownership, team culture, and practicing at the top of your license. As Travis puts it, “If you want to be a provider, you should be seen as a provider” For further inquiries, email Travis at travis@pharmfurther.com.
Hosted By: Mark Bivins, VP of Sales at PioneerRx | Josh Howland, SVP of Clinical Strategy and Development
Guest: Travis Wolff, Owner of Med-World Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
What’s better: giving a shot in the arm or serving a shot of espresso? For Chris Schaffner, the answer is easy: both. Chris, the owner of Schaffner Pharmacy and Apothecary Coffee, combines patient care and caffeine in a one-stop shop for all of Sedro-Woolley, WA. This week, Chris joins us to talk about how he uses coffee to create community, and more importantly, how that community translates to better care. Get your favorite coffee mug and grab a seat: this one’s going to be good.
Beyond the Scripts - Episode 33
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Chris Schaffner, Owner of Schaffner Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
TransactRx is the latest and greatest technology in medical billing — and now, it’s part of the PioneerRx family. This week, we sit down with TransactRx’s CEO and Executive Vice President to learn all about the cross-benefit platform, its recent RedSail acquisition, and what it means for PioneerRx pharmacies, right from the minds behind it. Get ready to expand your services (and get paid for it) with the help of TransactRx.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guests: Jack Guinan, CEO of TransactRx | Andrea Seratte, EVP of TransactRx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
We just wrapped up an exciting week at the NCPA Annual Convention, so to celebrate, we’re revisiting some of our favorite NCPA leaders and collaborators on the Catalyst Pharmacy Podcast. On this week’s Rewind, you’ll get bite-sized advice about pharmacy ownership, public health, and how you can influence the next generation of pharmacists — straight from those who do it best. Featured guests include:
Amina Abubakar, CEO of Avant Pharmacy and Wellness Center
Scott Pace, Co-Owner of Kavanaugh Pharmacy
Tripp Logan, Vice President of SEMO Rx Pharmacies
Alison Haas, Owner of Jackson Pharmacy & Wellness Center
Doug Hoey, CEO of NCPA
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
You asked. We answered. Nothing is off-limits. In this two-part episode, NCPA’s Doug Hoey joins RedSail CEO Kraig McEwen and PioneerRx executives Jeff Key and Marsha Bivins to check in on the 2020 acquisition. In Part 1, we discuss PioneerRx support, wait times, and customer success calls. In Part 2, we discuss RedSail’s latest acquisition — TransactRx — and what it means for medical billing. Plus, we get an inside look at PioneerRx’s upcoming platform, which will change the way you do business. You won’t want to miss this one.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guests: Doug Hoey, CEO of NCPA | Kraig McEwen, CEO of RedSail
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
You asked. We answered. Nothing is off-limits. In this two-part episode, NCPA’s Doug Hoey joins RedSail CEO Kraig McEwen and PioneerRx executives Jeff Key and Marsha Bivins to check in on the 2020 acquisition. In Part 1, we discuss PioneerRx support, wait times, and customer success calls. In Part 2, releasing 9/28, we discuss RedSail’s latest acquisition — TransactRx — and what it means for medical billing. Plus, we get an inside look at PioneerRx’s upcoming platform, which will change the way you do business. You won’t want to miss this one.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guests: Doug Hoey, CEO of NCPA | Kraig McEwen, CEO of RedSail
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Many prescription drugs have a single use — but what if a single drug could have many uses? Enter the world of prescription patents, where Richie Ray has made a name for himself. Richie, Owner of Richie’s Specialty Pharmacy and CMPD Licensing, gives new uses to already-established drugs and then licenses his patents to other pharmacists across the country. Richie joins us this week to discuss compounding, specialty services, and finding innovative ways to treat patients. Tune in to learn how Richie’s patents are creating a new path for compounded medications.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Richie Ray, Owner of Richie’s Specialty Pharmacy and CMPD Licensing
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Independent pharmacy can be a mystery, especially when it comes to attracting — and retaining — new patients. But according to Nicolette Mathey, pharmacy owner and consultant, there’s one tool that takes the mystery out of marketing: data. Nicolette joins us this week to discuss how finding the right data can influence everything from clinical programs to patient outcomes to, yes, bringing new faces to your pharmacy. According to Nicolette, pharmacy doesn’t have to be hard: you just have to let the data drive you.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Nicolette Mathey, Owner of ATRIUM24 and Palm Harbor Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
For every child, a sandbox offers an opportunity to dig, build, and create a world from their fingertips. For every pharmacist, PioneerRx offers the same possibility. In this episode, Kari VanderHouwen and Sirena Kalinski explain how you can dig into your PioneerRx sandbox to find new features, explore new possibilities, and find new solutions for your patients. Kari and Sirena discuss what they’ve done at Duvall Family Drugs and what pharmacists need to know about utilizing technology to their advantage. Grab your shovels and pails — and get ready to jump in the sand.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guests: Kari VanderHouwen, Owner of Duvall Family Drugs | Sirena Kalinski, Director of Pharmacy Operations
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
From one generation to the next, pharmacy runs deep for the Heinz family. It all started when Kirk Heinz opened up shop at Kirk’s Pharmacy and then raised his son, Andrew, to follow the same path. Now, the father-son pharmacy duo co-own three locations across Washington and combine tradition and innovation to serve patients in their community. This week, Kirk and Andrew join us to discuss med sync, new vaccines, and looking ahead to the future of pharmacy.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guests: Kirk & Andrew Heinz, Owners of Kirk’s Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Are your front-end sales facing a drought? Reset and refresh your finances with the help of BIOLYTE, a liquid IV that cures everything from hangovers to migraines to dehydration. Kris Rhea, Head of Pharmacy at BIOLYTE, joins us this week to talk about the product that’s flying off pharmacy shelves and how you can use it to improve patient outcomes. Grab a seat, take a sip, and get ready to treat patients with this innovative front-end item.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Kris Rhea, Head of Pharmacy at BIOLYTE
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Midway, GA might only be home to 2,500 people, but don’t let its tiny size fool you. This coastal town is a healthcare hub, thanks to innovative pharmacists like Pete Nagel. Pete, the Owner of Coastal Drug Company, hasn’t even reached 30 and he’s already an equity owner in five pharmacies across the community — showing that small-town pharmacists can make a big impact in the healthcare space. This week, Pete joins Jeff and Marsha to talk about everything from monkeypox vaccines to making an impact to finding fulfillment in your career.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Pete Nagel, Owner of Coastal Drug Company
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
In this crossover episode, Beyond the Scripts collides with the Catalyst Pharmacy Podcast in a conversation all about eCare Plans. Josh Howland, SVP of Clinical Strategy and Development at PioneerRx, joins Will to discuss how you can move away from MTM and start moving the needle with eCare Plans. Topics include logistics, reimbursements, and using the PioneerRx system to document your patients’ plans. If you want to be clinical, you have to start with a strong foundation. That foundation? eCare Plans.
Beyond the Scripts - Episode 32
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Josh Howland, SVP of Clinical Strategy and Development at PioneerRx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Let’s get clinical. On this week’s Catalyst Rewind, we’re taking a glimpse into the future of pharmacy: clinical services. Clinical services give pharmacists the chance to serve patients, make a profit, and practice at the top of their licenses. If you aren’t already involved, these pharmacists can help you get started — so you don’t get left behind in the clinical services craze. Learn about everything from med sync to disease state management to real, practical ways you can start your next program. Featured guests include:
Ashli Yoder, Clinical Pharmacist at Norland Avenue Pharmacy - BTS EP29
Ryan Oftebro, CEO of Kelley-Ross Pharmacy Group - BTS EP14
28:13 Blair Thielemier, PharmD and Pharmacy Consultant - BTS EP8
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Never underestimate the power of a conversation, a connection, or the chance to get in touch with someone new. Networking is an important part of independent pharmacy, opening up the opportunity for you to expand your business and advocate for the industry. When it comes to creating and maintaining a network, these leaders know how to do it right. Join this episode of Catalyst Rewind to hear from our best guests in Networking & Relationships. Featured guests include:
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Take a pause and press Rewind. In this new series from the Catalyst Pharmacy Podcast, we’re revisiting our best guests, best moments, and most memorable insights over the last two years. For our first episode, we’re heading back to Connect. If you didn’t get the chance to come to this year’s Connect conference — or if you just want to jump back in — you can get your fix from some of our best speakers. Hear these bite-sized bits of advice, expertise, and advocacy so that you can make more out of your pharmacy, whether you’re in Nashville or not. Topics of interest include expanding into new areas of care, optimizing cash flow, and staying on top of your social media game.
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Your business plan probably contains programs, policies, and certain measures of success — but it might be missing something just as valuable: marketing. For some pharmacists, marketing might seem like another box to check; but Michael Stout believes it’s a make-or-break for your pharmacy. Michael joins us this week to explain the principles of marketing and how you can use simple tools and techniques in order to prove your place in the community, online or otherwise. As he explains, marketing doesn’t have to be a chore. Instead, it can be a powerful force moving your business forward.
Beyond the Scripts - Episode 31
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Michael Stout, Co-Owner of Table Rock Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
From sea to shining sea, Bruce Kneeland has seen it all. He’s traveled from sunny vales to rocky mountains and everywhere in-between on a journey to help independent pharmacies succeed. On this journey, Bruce has learned a thing or two: including what all successful pharmacies have in common. Bruce joins us this week to discuss innovation, improvement, and taking the next step on your own journey. Times have changed since Bruce started 50 years ago, but as he says, “Change is inevitable. Improvement is optional.”
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Bruce Kneeland, Independent Pharmacy Specialist, Podcaster, Author, and Speaker
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Five letters strike fear in the hearts of pharmacists all around: audit. In 2022, audits are on the rise, and pharmacies need to be on guard. Luckily, Trent Thiede can guide you through the process of your next audit. Trent is the President of PAAS National, an audit assistance service dedicated to helping pharmacies survive predatory audits, compliance issues, and whatever new tricks PBMs keep up their sleeves. In this episode, Trent explains how you can stay prepared, proactive, and protected next time your pharmacy faces an audit.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Trent Thiede, President of PAAS National
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Tony Minniti takes the “community” in community pharmacy to heart. For over 25 years, Tony and his team have been creating programs and services that serve the diverse patient population in Camden, NJ. By recognizing the different needs of each patient, Tony is able to create a more equitable community in Camden and foster a culture of inclusion for all. That’s because, for Tony, community isn’t about what you look like or where you come from — it’s about coming together and committing to help those around you.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Tony Minniti, Owner and Pharmacist-in-Charge at Bell Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
A wise man once said, “Great leaders aren’t born; they’re made.” But how do you take someone and them a leader? Kelley Babcock, Founder of Leadership Growth Formula, has made it her mission to learn the secrets of leadership and share them with independent pharmacists everywhere. Kelley knows that leadership can solve many of the pain points pharmacists face: they just need to unlock the leadership formula. This week, Kelley joins us to discuss the challenges associated with ownership, management, and building a strong team — but more importantly, she shares how leadership can change everything.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Kelley Babcock, Founder of Leadership Growth Formula
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
In the past, you were bound by your pharmacy’s four walls. But in today’s world, you can step outside of your services and work with providers and patients to improve your community. In other words, you can be a larger part of public health. Tripp Logan, Vice President of SEMO Rx Pharmacies, discusses the key role pharmacists play in public health and explains how you can piece together your team to make a bigger impact in your community. You’ve always been the first line of defense, but now, you can get the distinction you need to serve in new ways.
Hosted By: Josh Howland, SVP of Clinical Strategy and Development | Mark Bivins, VP of Sales
Guest: Tripp Logan, Vice President of SEMO Rx Pharmacies
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Put on your armor and pick up your sword. Independent pharmacy is facing giants, but we’re not going down without a fight. Jay Phipps, CEO of Phipps Pharmacy, is a self-proclaimed “pharmacy gladiator” who’s building up an army and battling the most important issues in the industry. Jay joins Will to explain the vision behind the “pharmacy gladiators” — including how he got started, how he started making changes, and how you can join the fight for the profession.
Beyond the Scripts - Episode 30
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Jay Phipps, CEO of Phipps Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
After two years of testing, treating, and adapting to the changes of COVID-19, you’re ready to envision a world post-pandemic — but what does that look like? If you’re like most pharmacists, you’re probably feeling bogged down and burnt out, but you’re ready to see some changes in your business. Anne Pace, Co-Owner and PIC at Kavanaugh Pharmacy, opens up about the struggles of post-pandemic life and getting in the groove again. But through it all, Anne maintains that great things are on the horizon. You just have to look for them.
Hosted By: Josh Howland, SVP of Clinical Strategy and Development at PioneerRx | Marsha Bivins, Director of Marketing
Guest: Anne Pace, Co-Owner and PIC at Kavanaugh Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
In 2022, we’re still singing the same tune. Med sync. Vaccines. Point-of-care testing. The future of pharmacy lies in services, but you might be missing out on a few new and profitable programs you didn’t even know about. Ashli Yoder, Clinical Services Pharmacist at Norland Avenue Pharmacy, explores some of the newest opportunities for pharmacists — from Cognivue testing to new types of diabetes treatment — so that you can shake up your clinical services and see a greater return on investment.
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Ashli Yoder, Clinical Services Pharmacist at Norland Avenue Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Things have changed in the last 2 years, including your reputation. Now more than ever, pharmacists are seen as trusted healthcare providers. With more rights and responsibilities, many pharmacists are ready to move past dispensing and take the next step into providing primary care services. But they’re not without pushback. Troy Trygstad, Executive Director of CPESN, joins Jeff and Josh to discuss all things vertical integration, the obstacles associated with primary care, and how you can prepare to prove your worth to providers and payers.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, SVP of Clinical Strategy and Development
Guest: Troy Trygstad, Executive Director of CPESN USA
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacy reform isn’t for the faint of heart. For years, individuals and organizations have fought for the industry’s most important issues, including everything from PBMs to provider status. We’ve gained momentum, but now, we have to keep it going. Brandon Cooper, Pharmacist at Soo’s Drug Store, explains how to make reform work: not only in your community and across your state, but throughout the world of independent pharmacy It’s an uphill battle to create change, but pharmacists — standing alongside patients and other providers — are willing and able to do it.
Beyond the Scripts - Episode 28
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Brandon Cooper, Pharmacist at Soo’s Drug Store
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Rannon Ching is one of the most innovative pharmacists in the industry, and it isn’t by accident. For Rannon, Pharmacist-in-Charge at Tarrytown Pharmacy, innovation starts with the desire to do better and be better — to “level up” your pharmacy. “Leveling up” means identifying obstacles, embracing change, and taking the right steps to innovate. Rannon joins Will to show you those steps. As Rannon explains it, there are plenty of roadblocks along the way, but innovation is ultimately what keeps you moving forward.
Beyond the Scripts - Episode 27
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Rannon Ching, Pharmacist-in-Charge at Tarrytown Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
It’s been a year and a half since the RedSail/PioneerRx acquisition, and change has happened fast. But is that change for better or for worse? NCPA CEO Doug Hoey returns to the Catalyst Pharmacy Podcast to ask RedSail CEO, Kraig McEwen, and PioneerRx Executives, Jeff Key and Marsha Bivins, the hard-hitting questions. Check in on the acquisition, hear feedback from real users, and find out what the future holds for PioneerRx pharmacies. No question is off-limits.
Hosted By: Doug Hoey, CEO of NCPA
Guests: Kraig McEwen, CEO of RedSail Technologies | Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Fresh out of pharmacy school, Tory Grooms and Abigail Scott are taking the world by storm. As Moose Pharmacy’s newest PGY1 Residents, Tory and Abi are new to the scene, but they’re already proving their value as pharmacy professionals. From implementing new programs to working with providers, Tory and Abigail show just how capable students really are. They may be young, but they’re ready to face new challenges and find new opportunities for future pharmacists.
Hosted By: Mark Bivins, VP of Sales | Marsha Bivins, Director of Marketing
Guests: Tory Grooms and Abigail Scott, PGY-1 Pharmacy Residents at Moose Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Camille Schrier knows how to balance a white coat and a diamond-crusted crown. She started off as a Pharmacy Student, then made her way to the stage and swept up the coveted Miss America title in 2020. Since then, she’s advocated for women in STEM and continued to work towards her own Pharm.D. degree. Whether she’s speaking to crowds or sharpening her clinical skills, Camille proves that you can have the best of both worlds — and that women in pharmacy can really do it all.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Camille Schrier, Pharm.D. Student and Miss America 2020
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Phil Cowley went from struggling business owner to social media sensation, and he’s here to show you how. Phil, better known as @philismypharmacist on TikTok, has amassed nearly 1 million followers and over 4 million likes in less than 6 months — and he’s showing no signs of stopping. On TikTok, Phil posts patient-centric content that’s not only earned him a reputation online but boosted his real-life business. By taking a chance on social media, Phil has turned his pharmacy around, and he wants other independents to do the same.
Catalyst Pharmacy Podcast - Episode 61
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guests: Phil Cowley, Owner of Cache Valley Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
There’s a difference between being a pharmacist with a business, and being a businessperson with a pharmacy — and if you want to be successful, Joe McKamey suggests you do the latter. An entrepreneurial spirit with a passion for people, Joe uses his business skills to keep Marcrom’s Pharmacy on top. Joe joined us to discuss all things innovation, entrepreneurship, and the power of putting people first.
Beyond the Scripts - Episode 26
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Joe McKamey, General Manager at Marcrom’s Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Amid staff shortages and steadily rising DIR fees, independent pharmacies are fighting to stay in business. Richard Brook, a Pharmacy Consultant with nearly 30 years of experience in the industry, knows a thing or two about staying afloat: and he can help your pharmacy navigate the waters. Richard joins Jeff and Marsha to talk all things ownership, innovation, and the hidden power of reinventing yourself, time and time again.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Richard Brook, President of Richard K. Brook & Associates
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
In independent pharmacy, it’s not enough to do one thing well. You have to do everything well. That’s why Erich Cushey, a Multi-Location Owner at Curtis Pharmacy, works to stay as well-rounded as possible: specializing in filling, billing, and ehnahced services. Erich knows that no one niche will drive his success, so he stays up-to-date on all of them. By geting the little things right and acting as a one-stop-shop designed to meet every need, Erich keeps his patients coming back.
Beyond the Scripts - Episode 24
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Erich Cushey, Multi-Location Pharmacy Owner
When opportunity comes knocking, you can wait for something to happen or you can make something happen. Hannah Mitchell chose to do the latter. A Pharmacist and CPESN Community Pharmacy Fellow, Hannah has learned to anticipate change and stay on top of her services. Whether she’s investing in education or kicking off a new med sync program, Hannah shows us how you can shift your mindset and start taking control over your pharmacy’s success.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Hannah Mitchell, Pharmacist at Banner Drug + CPESN Community Pharmacy Fellow
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
It’s a simple concept: you perform services and you get paid. In reality, though, it isn’t ever that easy. Enter the never-ending, ever-confusing world of PBMs. With long documents, tricky rules, and countless hoops to jump through, PBMs are hard to understand. Benjamin Jolley says that’s not by accident. Benjamin, a multi-generational pharmacist in Salt Lake City, UT, has made a name for himself as a resident PBM expert. He’s done the digging and discovered the secret: if PBMs make things confusing, they can make more money. In this episode, Benjamin shows us how to cut through the jargon, understand the terms, and fight back against money-hungry PBMs.
Beyond the Scripts - Episode 24
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Benjamin Jolley, Pharmacist at Jolley’s Compounding Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
If you ask most business owners how they measure success, they’ll point you to a number. If you ask OrderInsite CEO and Co-Founder George Lazenby, though, he’ll point you to happy customers. George built OrderInsite — a cloud-based supply chain management system that helps pharmacies optimize inventory — from the ground up, but on his way to the top, he never failed to keep pharmacists first. George joins the podcast to discuss all things tech, travel, and the untapped potential of putting people before profit.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: George Lazenby, CEO and Co-Founder of OrderInsite
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
February 17 is right around the bend, bringing dreams of PDS’s 2022 Super-Conference. Get excited about all that’s to come this month with two of PDS’s leading voices, CEO Chip Phillips and Chief Pharmacist Officer Elaine Ladd. Chip and Elaine give us a sneak-peak of the conference as we discuss top pharmacy trends, travel tips, and wine recommendations (cabarnet, anyone?). Get ready to find your “RxFactor” at the 2022 Super-Conference. We’ll see you in Orlando!
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guests: Chip Phillips, CEO of PDS | Elaine Ladd, Chief Pharmacy Officer at PDS
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Independent pharmacy owners like Bruno Tching know that focusing resources on clinical services is important for sustainable success. One of the very first members of CPESN California, Tching has shifted his mindset to prioritize collaboration instead of a solely individualistic view. Through their participation in CPESN and an MCO pilot program, Tching’s pharmacy is big on clinical care. With so many tasks to juggle, they find ways to simplify repetitive tasks in order to save time and be more efficient. This way, they can work smarter - not harder.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Bruno Tching, Pharmacy Owner and CPESN Luminary
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Beyond the Scripts - Episode 23
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Josh Rimany, Pharmacy Owner and Functional Pharmacist
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
When it comes to ordering anything during the pandemic, it can be easy to catch yourself “panic buying” to avoid shortages and supply chain issues. But there’s a smarter way to do it. We are joined by Theresa Rodriguez, VP of Strategy & Business Development at Pharmacy Automation Supplies, and she shares tips on how to be prepared and make sure you play your cards right. She also highlights some opportunities to market your pharmacy through adherence packaging and deliver the best care to your patients.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Theresa Rodriguez, VP at Pharmacy Automation Supplies
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
One of the very first commercial buildings in its neighborhood, Hayes Barton Pharmacy has been around for almost 100 years. Found at the middle of a 5-point intersection, this small store has made a big impact on its community. So how have they been able to do this? One of the main reasons is that the staff takes ownership of what they do. Pharmacy owner Brent Talley explains how his team has experienced increased employee job satisfaction and retention even during the pandemic, as well as grown their patient base. They have really honed in on the cornerstone of community pharmacy.
Beyond the Scripts - Episode 22
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Brent Talley, Owner of Hayes Barton Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Victoria and her Community Pharmacy team are a well-oiled machine when it comes to vaccinations. Some have even dubbed them the “Chick-Fil-A of Vaccines.” But despite all of this, sometimes your community might expand further than you realize. Victoria Hennessey explains the unique challenges her team faces with their local demographic, including language barriers and vaccine hesitancy. Listen in to learn how they are adapting to these obstacles in order to protect their community.
Hosted By: Mark Bivins, VP of Sales | Josh Howland, SVP of Clinical Strategy & Development
Guest: Victoria Hennessey, Pharmacy Owner and Lead CPESN Luminary
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
If you work in the independent pharmacy space, you’ve probably heard of Amina Abubakar. Amina’s friendly disposition and unwavering positivity make it easy to see how she’s become successful and made an impact on so many lives. Listen as Amina shares her game-changing secret for approaching providers, tells an unbelievable story of how she started her first pharmacy, and describes the unique psychology behind her new store’s layout. Amina is known for adding the human touch to healthcare, and her experience has shown that you truly can’t put a price on connection.
Beyond the Scripts - Episode 21
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Amina Abubakar, Pharmacy Owner and CPESN Luminary
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
If there’s one thing you learn from pharmacy owner and CPESN luminary Ed Hudon, it’s to get out there and use your voice. Ed has learned that it's important to invest in yourself and invest in your community - because it always comes back full circle. Using the Art of Conversation, you can have valuable interactions with your patients and with other connections in your community. Ed Hudon shares his recommendations for building your network and getting the tools and resources you need to run a successful pharmacy business.
Hosted By: Mark Bivins, VP of Sales | Josh Howland, Sr. VP of Clinical Strategy and Development
Guest: Ed Hudon, Pharmacy Owner and PPCN/CPESN Luminary
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Taking a page out of his father’s book, Barry Klein keeps the family pharmacy going with a forward-thinking mindset. His work in the pharmacy has moved from using typewriters and diskettes to high-tech software and automation - but one thing remains the same. The goal of Klein’s Pharmacy is to always put the patient first and do everything they can to help them. Barry Klein talks about his team’s passion for serving the mentally ill and developmentally disabled population in their area. As we enter 2022, he looks forward to the development of better payment mechanisms for pharmacies and more streamlined physician collaboration.
Beyond the Scripts - Episode 20
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Barry Klein, Owner of Klein’s Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Jeff Harrell is the ultimate entrepreneur - with everything from pharmacies to bakeries to arcades under his belt. When it comes to the pharmacy space, he has a lot of experience with helping hopeful entrepreneurs get matched with the perfect business location. A real Pharmacy Matchmaker, Jeff Harrell tells heartwarming, life-changing stories and shares his advice for current and aspiring business owners. Harrell currently owns or co-owns 26 pharmacies in the northwest, so he’s got a lot of innovative ideas that you won’t want to miss.
📬 Need advice from the Pharmacy Matchmaker? Contact Jeff at Jeff@PenPharmRx.com
Hosted By: Mark Bivins, VP of Sales | Josh Howland, Sr. VP of Clinical Strategy and Development
Guest: Jeff Harrell, Pharmacy Owner and NCPA Board Member
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Megan Smith had a very specific dream job, one that she never thought would actually come true. Yet she found her passion in being an Assistant Professor of Pharmacy Practice and Director of the Community-Based Residency Program at the University of Arkansas for Medical Sciences (UAMS). She gets to work with a variety of people every day to share her knowledge and passion for pharmacy. Megan sees her role as “telling the story of community pharmacy,” and you can feel the excitement in her voice while she does.
Hosted By: Mark Bivins, VP of Sales | Josh Howland, Sr. VP of Clinical Strategy and Development
Guest: Megan Smith, Asst. Professor of Pharmacy Practice & CPESN Network Facilitator
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Dan Benamoz learned from the most expensive business school on the planet - the “Trial-and-Error Business School.” Now, he helps other entrepreneurs run a successful business through the company he founded - PDS (Pharmacy Development Services). Owning a business and being a pharmacist are two completely separate and distinct full-time jobs, and you don’t necessarily learn both in pharmacy school. Benamoz talks about how to change your perspective and change your reality by taking control of your own success and happiness.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Dan Benamoz, Founder of PDS
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
🎧 What is a day in the life of a pharmacy owner and CPESN Lead Luminary like? To find out, we talked to Alison Haas. Get an inside look at how she took the leap to pharmacy ownership, and how CPESN and Flip the Pharmacy are helping businesses like hers thrive. Based in Ohio, Haas also talks about provider status and other progressive legislation in her home state and how that has opened opportunities for her business. By having pharmacy students working at her pharmacy, she is able to keep a fresh perspective on all these new changes.
🎙 Beyond the Scripts - Episode 19
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Alison Haas, Pharmacy Owner & CPESN Lead Luminary
🚀 Looking for more information about independent pharmacy? Visit www.pioneerrx.com
🎧 This week, we check back in with licensed attorney and pharmacy owner, Scott Pace. Since we last talked on Episode 21 of the Catalyst Podcast, there have been some updates on pharmacy’s role in the pandemic as well as shifts in the workforce. Scott Pace joins Josh and Mark to talk about covid booster shots, pharmacist burnout, monoclonal antibody treatment, and more. Throughout all of this, one saying continues to hold true - “Necessity is the mother of invention.”
🎙 Hosted By: Mark Bivins, VP of Sales | Josh Howland, SVP of Clinical Strategy and Development
Guest: Scott Pace, Pharmacy Owner & Lawyer
🚀 Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Whether you’re already offering enhanced services in your pharmacy or looking to get into the game, this comprehensive episode covers it all. Our host Will Tuft is joined by Cody Clifton, Director of Practice Transformation and Clinical Programs at CPESN. The two discuss how enhanced services are developing, and even become essential to running a pharmacy. Get tips on how to get started and see how you can get paid for your services. Clifton explains how joining programs like CPESN and Flip the Pharmacy can propel your success and help your pharmacy reach its full potential.
Beyond the Scripts - Episode 18
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Cody Clifton, Director of Practice Transformation and Clinical Programs at CPESN
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
In pharmacy school, you learn about caring for patients and the clinical aspects of running a pharmacy. But what about the business side? Melanie Maxwell, president of AlignRx, believes that your PSAO should act as a business partner that helps you with operating your community pharmacy. Maxwell’s extensive background in pharmacy shines through as she speaks with our hosts Jeff and Marsha about healthcare structure and how pharmacy fits into the pie.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Melanie Maxwell, President of AlignRx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
🎧The small team at Germ’s Pharmacy in Louisiana proves that with the right people in the right place, you can accomplish more than you think. With only 2 employees - and a new pharmacist starting soon - this team may be small, but it’s also mighty. Owner Germaine Robinson explains how they make time to optimize their quality metrics and star ratings, leading to healthier patients and higher reimbursements for the pharmacy. No more saying “I’ll deal with that later” - it’s time to do it now.
🎙Beyond the Scripts - Episode 17
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Germaine Robinson, Owner of Germ’s Thrift Clinic Pharmacy
🚀 Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Welcome to Blueberry Pharmacy - a unique kind of pharmacy where there’s no insurance accepted. Owner Kyle McCormick paints a picture of his membership-based business model that operates on transparent, uninflated pricing. His patients are both surprised and delighted to see just how much money they can save on their prescriptions, despite not using their health insurance. Listen in on the conversation to see how McCormick is bringing value to his business, his patients, and the health system as a whole.
Hosted By: Mark Bivins, VP of Sales | Josh Howland, SVP of Clinical Strategy and Development
Guests: Kyle McCormick, Owner of Blueberry Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Whether it’s children, adults, or pets - we all have trouble taking our medicine sometimes. Chris Cielewich of FLAVORx joins the podcast and shows us a unique range of products that can make medicine taste better - leading to increased adherence. Whether it’s strawberry-coated pills or bubblegum-flavored Tamiflu, see how you can flavor your pharmacy with the help of FLAVORx’s product line. (The jury’s still out on the bacon flavor, though.)
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guests: Chris Cielewich, VP of Sales at FLAVORx
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
🎧 RedSail Technologies board members Ted Frank and Steve Lawrence join the podcast along with familiar faces Jeff Key and Kraig McEwen. Get to know the pharmacy visionaries behind the team at RedSail and the wide-ranging careers that have led them here. The guys talk about pharmacy throughout the past, present, and future, and how technology has changed along the way. As Steve Lawrence says, “If your pharmacy is the same as it was 5 years ago, you may not be here 5 years from now.”
🎙 Hosted By: Jeff Key, President of PioneerRx | Kraig McEwen, CEO of RedSail Technologies
Guests: Ted Frank, RedSail Board Member | Steve Lawrence, RedSail Board Member
🚀 Looking for more information about independent pharmacy? Visit www.pioneerrx.com
As a pharmacist and pharmacy owner, Dared Price has ventured into a variety of ways to build a sustainable business. His greatest wake-up call, however, came from the shocking effect of DIR fees on his pharmacy. This inspired his work at OreadRx, a new kind of PBM that puts independent pharmacies first. Price describes how the lack of PBM regulation has harmed pharmacies and patients alike, so OreadRx is changing the game for independent pharmacies - with full transparency.
For more information on how OreadRx can help your pharmacy, visit OreadRx.com or email Dared directly at Dared@OreadRx.com.
Beyond the Scripts - Episode 16
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Dared Price, Multi-Location Pharmacy Owner
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
🎧 We’re back for Part 2 of the check-in on the PioneerRx + RedSail merger, led by NCPA CEO Doug Hoey. In this episode, we dive into the ways that technology needs to adapt in order for independent pharmacies to be able to collaborate with other providers and payers ー and be seen as a viable partner. Join us to learn more about what PioneerRx and RedSail are doing to progress medical billing and data sharing within the pharmacy system.
🎙 Special Guest Host: Doug Hoey, CEO of NCPA
Featuring: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing | Kraig McEwen, CEO of RedSail Technologies
🚀 Looking for more information about independent pharmacy? Visit www.pioneerrx.com
About9 months into the acquisition of PioneerRx by RedSail Technologies, NCPA CEO Doug Hoey checks in on how things are going. The honeymoon period is over ー so now that the dust has settled, what is the relationship like between PioneerRx and its new partner, RedSail? One thing is for sure: having the right partner with the right mindset is a valuable asset. Join the conversation to see how the rapid cycles of innovation at PioneerRx Pharmacy Software are fitting into its overarching long-term strategy.
🎙 Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guests: Doug Hoey, CEO of NCPA | Kraig McEwen, CEO of RedSail Technologies
🚀 Looking for more information about independent pharmacy? Visit www.pioneerrx.com
🎧 The idea for En-Vision America was born out of a family poker game. With vision impairment in the family, the Raistricks programmed a way to electronically tag playing cards and read the name of each card aloud through an earpiece. Today, this has evolved into a range of accessible products for pharmacies to better service their visually impaired patients. From text-to-speech options, to braille printed labels, and dual language translations, the ScriptAbility product line is changing lives for patients everywhere through increased accessibility and medication adherence.
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🎙 Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: David Raistrick, President of En-Vision America
ℹ️ Read our blog to learn more about En-Vision America’s product line: https://www.pioneerrx.com/blog/from-poker-games-to-patient-safety
🚀 Looking for more information about independent pharmacy?
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As a pharmacy business owner, Joel Fruge’s bottom line is that he wants his staff to be happy. Relationships with your team are just as important as relationships with your patients. A grocery store pharmacy that has survived 6 different store changes, Acadiana Prescription Shop knows how to combine modern technology with old-fashioned one-on-one connections. They have kept their old school charm while adapting to new technologies in order to be successful in an evolving business world.
Beyond the Scripts - Episode 15
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Joel Fruge, Owner of Acadiana Prescription Shop
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
When it comes to sustainable clinical services, the opportunities are there - you just have to look in nontraditional places in order to find them. Ryan Oftebro explains how Kelley-Ross Pharmacy Group is identifying public health needs in the Seattle area and operating under the umbrella of pharmacist provider status. From combating the opioid epidemic to providing HIV prevention to aiding in the transition to supportive housing - Kelley-Ross pharmacies are transforming their communities in an impactful, yet financially-sustainable way.
Your ancillary pharmacy supplies can either be basic enough to simply get the job done, or, you can get creative in order to get your message across. Derek Jensen of Rx Systems joins us on Catalyst to explore possibilities to promote your services with pharmacy packaging. The space is going to be there regardless ー so why not get creative? Digressions include Scottish accents, farm animals, and fun travel destinations.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Sales | Marsha Bivins, Director of Marketing
Guest: Derek Jensen, VP of Sales at Rx Systems
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Erin Dalton has a passion for inspiring the next generation of pharmacists and shaping the perception of independent pharmacy. As an active pharmacist and Assistant Professor of Pharmacy Practice, she believes that students should have the mindset of practicing the profession of pharmacy - not just finding a job. As a Flip the Pharmacy leader and resident “PioneerRx expert,” Dalton also spends her time coaching pharmacies to push beyond filling prescriptions to explore new clinical opportunities for their business.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Marsha Bivins, Director of Marketing
Guest: Erin Dalton, Pharmacist + Professor of Pharmacy Practice
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
As a pharmacist, every prescription you fill is an opportunity to dig deeper and make a connection with your patients. For Ahunna Freeman, taking the extra step to care for her patients was the reason behind opening her own pharmacy. While previously working at a chain store, she didn’t have the same opportunity to truly make a difference. She explains the importance of patient education and making the joint journey to improved health outcomes. Freeman is also a diabetes specialist and founded her own diabetes management program, My Sweet Life.
Beyond the Scripts - Episode 13
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Ahunna Freeman, Pharmacy Owner and Diabetes Specialist
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
The complexities of pharmacy pricing are typically misunderstood by the general public. PBMs - the stealthy middleman - make it hard for pharmacy business owners to know what profits (or lack thereof) to expect. Entrepreneurial duo Ashley and Kenneth Duggins join the podcast to explain how they stay on top of the game to manage DIR and GER fees within their pharmacy software. Stop watching your money go down the drain - take these steps to get informed and be proactive about your business’ success. Beyond the Scripts - Episode 12 Hosted By: Will Tuft, Director of Education at PioneerRx Guest: Ashley + Ken Duggins, Owners of Prevo Drug Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Bill Holmes has over 150 patents to his name, demonstrating his passion for finding creative solutions to a problem. An engineer with an artistic side, he is the founder and CEO of RxSafe, a pharmacy automation company. Listen as Holmes paints a picture of his journey that led him where he is today, and the impactful work he has done with RxSafe. He’s even got some secret new products on the horizon...so stay tuned.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing | Mark Bivins, VP of Sales
Guest: Bil Holmes, Founder and CEO of RxSafe
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
When Bob Lomenick first started creating the process now known as medication synchronization, he had no idea how much it would change his life. Med Sync is the secret sauce that sets a pharmacy up for success. It can drastically improve your time management to free up your team for more opportunities to grow your business and care for your patients. Most importantly, it can improve your quality of life. Med Sync is the true definition of “Work Smarter, Not Harder.” Hear from the Godfather of Med Sync himself, Bob Lomenick, about why this is so important for pharmacies.
For more information on the NCPA fellowship, go to https://ncpa.org/fellowship.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing | Josh Howland, VP of Clinical Strategy
Guest: Bob Lomenick, CPESN Luminary and Owner of Tyson Drug Stores
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
You can have the best pharmacy staff and services in the world, but it’s no use if nobody knows about it. So how can you identify practical, actionable ways to reach more people in your community - and even increase communication with your existing customers? Nicolle McClure of GRX Marketing joins us to break down simple ways that any pharmacy can get started with conveying their unique value to customers in their community. Your customers are already out there - both new and existing - so don’t miss the chance to get in front of patients while they are looking for you.
Beyond the Scripts - Episode 11
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Nicolle McClure, President of GRX Marketing
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Pharmacists are pushing along the path towards provider status - but in order to get the part, you also need to act the part. Stephanie McGrath, an executive director at the Pennsylvania Pharmacists Care Network, brings attention to the importance of getting the right systems and certifications in place so that pharmacists can be seen as true providers. This requires laying the right foundation and coming together as a profession to make change happen. With her Flip the Pharmacy award-winning team in Pennsylvania, McGrath has seen first hand the benefits of collaborating to make a difference.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Sales | Josh Howland, VP of Clinical Strategy
Guest: Stephanie McGrath, Executive Director of Network Operations at PPCN
Looking for more information about independent pharmacy? Visit https://www.pioneerrx.com/Web/
While your main goal as a pharmacist is to help improve your patients’ health and quality of life, at the end of the day, your pharmacy is a business. In order to best help your community, you need to be able to stay open. Scotty Sykes, a certified public accountant (CPA) at Sykes & Company P.A., joins the podcast to talk about the financial aspect of running an independent pharmacy in today’s world. He explains the effect of government loans during COVID-19, as well as optimizing financial margins and cash flow at the pharmacy. This all ties back into becoming a “one-stop shop” for healthcare in your community and expanding your products and services to bring new streams of revenue to your business.
Beyond the Scripts - Episode 10
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Scotty Sykes, CPA at Sykes & Company P.A.
Looking for more information about independent pharmacy? Visit https://www.pioneerrx.com/Web/
In what direction is pharmacy moving? Find out what exciting projects Rear Admiral Pamela Schweitzer, Former Chief Pharmacist Officer of the US Public Health Service Commissioned Corps, is working on to advance the future of the profession. How can pharmacists, technology vendors, other healthcare providers, and health plans collaborate to fit all the pieces together for a shared purpose? From medical billing to vaccine hesitancy to EHRs, Pamela Schweizter is bringing her experience and insights to the conversation.
Hosted By: Jeff Key, President of PioneerRx | Kraig McEwen, CEO of RedSail | Josh Howland, VP of Clinical Strategy
Guest: RADM Pamela Schweitzer, Former Chief Pharmacist Officer of USPHS
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit PioneerRx.com
Rannon Ching returns to the Catalyst Podcast as our first repeat guest! Last time, we learned about how his pharmacy was prepared for a high volume of Covid testing. Since then, his team has taken on vaccination in their community and even traveled across their home state to vaccinate vulnerable populations. This heartwarming story demonstrates the passion and commitment in independent pharmacy and brings awareness to commonly overlooked populations. Rannon Ching also recounts his experience in court observing the hearing of a pivotal PBM Reform bill. With a focus on protection from DIR and other fees as well as patient freedom of choice in selecting a pharmacy, even chains are showing support. This bill is bringing together the profession of pharmacy as a whole.
Listen to our first episode with Rannon here: https://youtu.be/h5AwSUULU_s
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Sales | Josh Howland, VP of Clinical Strategy
Guest: Rannon Ching, Pharmacist-in-Charge at Tarrytown Pharmacy
Looking for more information about independent pharmacy? Visit https://www.pioneerrx.com/Web/
Compounding is a creative way for pharmacists to help solve their patients’ unique problems. At Klein’s Pharmacy, they take compounding seriously. From hormone replace therapy to pet meds to podiatry - they have a custom solution for everyone. Compounding Specialist Christina Cohn believes that the future of compounding will further utilize a pharmacist’s clinical knowledge and focus on understanding a patient’s situation on a deeper level to provide highly customized solutions. It’s also a chance for pharmacists to further demonstrate their value to the providers they collaborate with in their communities.
Beyond the Scripts - Episode 9
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Christina Cohn, Compounding Specialist and PIC at Klein’s Pharmacy
Looking for more information about independent pharmacy? Visit https://www.pioneerrx.com/Web/
Mike Koelzer, pharmacy owner and host of The Business of Pharmacy Podcast, takes a break from hosting to join us as a guest on the Catalyst Pharmacy Podcast. He describes his journey into pharmacy ownership and what inspired him to branch out into the world of podcasting. Koelzer has had notable guests on his podcast, and he continues to grow his reach. Click here to listen to The Business of Pharmacy Podcast episode featuring PioneerRx President Jeff Key and RedSail CEO Kraig McEwen.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing | Mark Bivins, VP of Sales
Guest: Mike Koelzer, Pharmacy Owner and Host of The Business of Pharmacy Podcast
Looking for more information about independent pharmacy? Visit https://www.pioneerrx.com/Web/
Take a look inside America’s oldest surviving apothecary. A small village staple turned international brand, C.O. Bigelow Apothecaries and its unique array of products has attracted loyal fans and well-known personalities from around the globe. Their beauty line can even be found at Bath and Body Works stores across the country. Discover how this 180-year-old apothecary keeps its charm and continues to service its customers with a personalized, unique patient experience to this day.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing | Mark Bivins, VP of Sales
Guest: Ian Ginsberg, President of C.O. Bigelow Apothecaries
Looking for more information about independent pharmacy? Visit https://www.pioneerrx.com/Web/
Tim Mitchell is passionate about redefining what it means to be a pharmacist. Testing and vaccinating during the pandemic has helped shine a light on the value of independent pharmacists, but this is just the beginning of paving the way for the future. For Mitchell, his guiding philosophy is to stay nimble and stay open to new opportunities. Sometimes you have to take three steps forward and one step back, but at the end of the day, you’re still making progress.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Sales | Marsha Bivins, Director of Marketing
Guest: Tim Mitchell, Owner of Mitchell’s Drug Stores
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
Jordan Ballou plays an important role in shaping the next generation of pharmacists while still keeping one foot grounded in the “real world” of pharmacy. As a practicing clinical pharmacist, she can add a new layer of insights to her course curriculum as a Clinical Assistant Professor of Pharmacy Practice. She is passionate about educating her students on the wide range of clinical services that a pharmacist can provide, all while taking a practical, tested approach. Join Jordan Ballou as she dives into a conversation about “pharmacy and nonsense” with our hosts Jeff, Josh, and Mark.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Sales
Guest: Jordan Ballou, Clinical Assistant Professor of Pharmacy and CPESN Network Facilitator
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit PioneerRx.com
Always say “yes” - then make it happen. Pharmacy owner Eric Larson is not one to sit behind the bench and just run his pharmacy the same every day. He knows that the key to success is getting out into the community and finding new opportunities to grow his business. Whether it’s participating in a new pilot program, administering Covid-19 vaccines, or even stepping up to teach a ‘90s hip-hop dance class - Eric Larson is ready to take on any challenge that comes his way.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Marsha Bivins, Director of Marketing
Guest: Eric Larson, Owner of Prescriptions Unlimited
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit PioneerRx.com
On this Catalyst crossover episode, we are joined by Richard Waithe, host of the Rx Radio podcast. Waithe, who is also the president of VUCA Health, talks about the growth of virtual medication counseling, his secrets to increasing personal productivity, and tips for closing the gap on customer satisfaction. He is also the author of the book First Time Pharmacist, a guide for new pharmacists and students that goes over important things you did not learn in pharmacy school that you should know when working in a real world pharmacy. Richard Waithe continues to be driven by the desire to use his passion for community pharmacy for a greater purpose.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing | Josh Howland, VP of Clinical Strategy
Guest: Richard Waithe, President of VUCA Health and Host of the Rx Radio Podcast
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit PioneerRx.com
MTM - Medication Therapy Management. It’s a buzzword in the pharmacy world, but what opportunities lie behind this term? Pharmacists have the clinical expertise to improve patient health outcomes and prevent hospitalizations - you just have to be able to prove it to others. If you know how to communicate and sell your value, you can generate demand for your services and build collaborative relationships with physicians. Could this be the next big opportunity for your independent pharmacy?
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Blair Thielemier, Independent Consultant Pharmacist and Author
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit PioneerRx.com
Kathy Campbell believes that health is foundational to living a great life. As a clinical pharmacist, she uses her training to take a scientific approach to improving her patients’ quality of life. She is working to shift the idea that people only go to their pharmacist when they are sick. Through her 12-week lifestyle and weight loss program, she empowers patients to take control of their life and learn to listen to their bodies. Since living a healthy life is not “one-size-fits-all”, Dr. Kathy works with each patient individually to personalize a plan that will work for their unique situation. Her overall goal is to create a culture in our society that produces and promotes health.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Sales | Marsha Bivins, Director of Marketing
Guest: Kathy Campbell, Clinical Pharmacist and CEO of Medicap Pharmacy
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
When we used to think of the future, we’d picture the rise of flying cars and other extravagantly futuristic technologies. But as we have entered the 2020s, innovations in technology have been a little more practical. As we continue to fight this pandemic, our host Will Tuft chats with Laura Schwartzwald, owner of GuidePoint Pharmacy, about the latest trends in technology and how pharmacies have been proving their value as a part of public health and as part of a patient's healthcare team. Adversity has been a catalyst for independent pharmacy.
Beyond the Scripts - Episode 7
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Laura Schwartzwald, Owner of GuidePoint Pharmacy
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Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Pharmacy automation enables you to take control of managing your business - instead of letting it control you. Streamlining your med sync process with automated adherence packaging allows you to fill your prescriptions ahead of time instead of working on a day-to-day basis. By automating mundane tasks like filling prescriptions, your staff can focus on growing your pharmacy’s clinical services. Mark Longley, Chief Strategy and Business Development Officer at Parata Systems, shares his insight on the different ways that pharmacy automation is helping independent pharmacies get ahead of the game.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Sales | Marsha Bivins, Director of Marketing
Guest: Mark Longley, Chief Strategy and Business Development Officer at Parata Systems
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Whether it be a new medication, an additional supplement, or a clinical service, pharmacists have to be able to increase their patients’ perceived value. The more informed and on-board a patient is with their health regimen, the more adherent and receptive they will be to the products or services you are offering. Your patients become your best salesman by advocating to their physician on your behalf. Specialty pharmacy owner Brandon Knott explains why cultivating patient buy-in is essential for improving outcomes and finding success in your niche.
Hosted By: Mark Bivins, VP of Sales | Josh Howland, VP of Clinical Strategy | Marsha Bivins, Director of Marketing
Guest: Brandon Knott, Owner of Cascade Specialty Pharmacy
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
“It’s not rebels that make trouble, but trouble that makes rebels.” -Ruth Messinger
When you break away from the traditional way of doing things, you face unique problems - and unique problems require creative solutions. Phillip Baker opened Good Shepherd Pharmacy with the goal to help his patients save money on their prescriptions. Good Shepherd operates on a membership model that gives patients their medication for free (or at-cost) with no additional markups on price. To save time, they use a unique group med sync model where every single one of their patients are on the same sync schedule. They also have a drug donation program aimed to reduce drug waste and help provide free medications. Learn how Good Shepherd Pharmacy is paving a new path and changing their patients’ lives.
Beyond the Scripts - Episode 6
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Phillip Baker, Founder of Good Shepherd Pharmacy
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Technology allows us to be digitally connected, and this is especially important in the world of healthcare. Pharmacists collect valuable data that needs to be recorded in a way that makes it easily accessible and shareable amongst other healthcare professionals. Shelly Spiro, Executive Director of the Pharmacy HIT Collaborative, joins us to explain the power of leveraging technology to share clinical data - and the importance of creating standards for interoperability.
Hosted By: Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy
Guest: Shelly Spiro, Exec. Director of Pharmacy HIT Collaborative & CEO of Spiro Consulting
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
What’s the use of being perfectly adherent to a poor medication regimen? Before measuring adherence, it should first be confirmed that a patient is taking the right medications, at the right dose, at the right time. Factors like family genetics and drug interactions can affect the way a patient responds to their medications, and evaluating these factors is a valuable service that pharmacists can provide to their patients. Dr. Calvin Knowlton joins us to explain his mission behind MedWise and why this medication safety tool can help pharmacists use the skills they learned in school to save lives and improve their patients’ quality of life.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Sales | Josh Howland, VP of Clinical Strategy
Guest: Calvin Knowlton, Founder & CEO of Tabula Rasa Healthcare
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Setting goals is the easy part. But how can you make sure you actually follow through with them? Vicki Einhellig leads her pharmacies with the 4 Disciplines of Execution, a strategy that increases motivation within her team and ensures that their goals are actually attainable. She explains how 2020 became their strongest year in sales yet, as they successfully reached the goal they set for themselves. And it doesn’t stop there - they have big plans in store for 2021 as well.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Sales
Guest: Vicki Einhellig, CEO of Good Day Pharmacy
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
For pharmacies everywhere, there are things you can and should be doing to help your community, especially during this time. As Staci Hubert explains, as long as you put your mind to it and surround yourself with a team of bright people, you can get it done. You don’t need to be an expert - just by being a pharmacist, you are already more than capable. As a CPESN luminary, Hubert has helped build programs in her community from the ground up in order to help benefit the pharmacies in her town. She knows the power of a little hard work and determination.
Hosted By: Mark Bivins, VP of Sales | Josh Howland, VP of Clinical Strategy
Guest: Staci Hubert, Pharmacy Owner and CPESN Luminary
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Growing your pharmacy doesn’t always have to mean adding new services or hiring new employees. Sometimes, all it takes is looking at your existing operations and finding areas to maximize your potential. Brad White is the VP of a group of independent pharmacies in the Ohio area, and it’s not by accident that they are all running smoothly. White shares his advice on minimizing gaps on your team, maximizing your investments, and cultivating staff buy-in.
Beyond the Scripts - Episode 5
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Brad White, VP of Medicine Center Pharmacy
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
A silver lining of the pandemic has been the creation of new opportunities for some independent pharmacies, and the common thread between these stores is their preparation and planning. Kavanaugh Pharmacy has been busy with distributing, storing, and administering the Covid vaccine as well as performing thousands of Covid tests for their community. According to Scott Pace, it’s all about doing your “late night homework” and planning ahead so you can position yourself to be considered for these opportunities. In this case, a $6000 investment that was collecting dust at their pharmacy ended up being their key to getting the vaccine.
Hosted By: Mark Bivins, VP of Sales | Josh Howland, VP of Clinical Strategy
Guest: Scott Pace, Pharmacy Owner & Lawyer
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
In this episode we are joined by Scott Pace, one of the major figures contributing to the creation of Act 900. He served as the COO of the Arkansas Pharmacy Association during this time and was integral to the unanimous success of independent pharmacy in Rutledge v. PCMA. Listen as he tells the story behind winning the case and the obstacles in lobbying against PBMS. Pace is a pharmacy owner with his wife Anne, and is currently using his law background as a partner at Impact Management Group, a government relations company where he does contract lobbying for the pharmacy industry.
Hosted By: Mark Bivins, VP of Sales | Josh Howland, VP of Clinical Strategy
Guest: Scott Pace, Pharmacy Owner & Lawyer
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
What factors make a pharmacy ‘successful’? What if we could boil it down to quantitative measurements and be able to prove a pharmacy’s potential for success? These are the kind of questions Lisa Hines thinks about in her role as VP of Performance Measurement for the Pharmacy Quality Alliance (PQA). Join Hines and our hosts Mark and Josh as they take a deep dive into the process behind developing pharmacy metrics that can prove a pharmacy’s value to health plans and payers.
Hosted By: Mark Bivins, VP of Sales | Josh Howland, VP of Clinical Strategy
Guest: Lisa Hines, VP of Performance Measurement at Pharmacy Quality Alliance (PQA)
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Get inspired to trigger your pharmacy’s success - both figuratively and literally. It starts with an idea, something you are passionate about and can turn into a new initiative at your pharmacy. But how can this idea become a successful reality? For Chris Cornelison, it involves building a strong company culture and surrounding yourself with people who inspire you. He explains how to grow a successful program by creating triggers in your workflow and using your technology to make your job easier.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing | Mark Bivins, VP of Business Development
Guest: Chris Cornelison, Multi-Store Pharmacy Owner
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
It’s a new year with new resolutions. Putting your pharmacy on a ‘diet’ can tighten up your business to help it run lean and clean. With ownership in 23 different pharmacy locations, Jeff Harrell has learned a thing or two about running a successful business. He shares his technique of focusing on the small details and plugging the holes that you may not even realize are leaking money out of your pharmacy. By building good habits and being disciplined, you can refresh your pharmacy and see the results you’ve been waiting for.
Hosted By: Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy
Guest: Jeff Harrell, Co-Owner of Peninsula Pharmacies and NCPA/AAP Board Member
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Many people find change daunting, but as we know, it is the only thing in this world that is constant. CPESN Executive Director Troy Trygstad joins the Catalyst Pharmacy Podcast to discuss disruptions in pharmacy from technology, patient behavior, and COVID-19. Independent pharmacies are not in competition with one another. In fact, Troy argues that community pharmacies need to be seen as a collective in order to influence the widespread change in patient and government perceptions of being local. Learn how CPESN and PioneerRx are tipping the scale in favor of independent pharmacy.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy
Guest: Troy Trygstad, Executive Director of CPESN USA
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
How did the Covid testing program at Tarrytown Pharmacy skyrocket so fast? Some might call it luck, but Rannon Ching says it’s all about being prepared. They were already familiar with the process since they had other POC testing services already in place. When it comes to the Covid vaccine, they’re already one step ahead with an ultra-cold freezer ready to go. Tarrytown is all about constant growth and being better than you were yesterday. By building a culture of teamwork and open communication, they are able to ‘get lucky’ with new opportunities and continued success in their community.
Hosted By: Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy
Guest: Rannon Ching, PIC at Tarrytown Pharmacy in Austin, TX
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
With enough hard work and a little imagination, you can do anything you set your mind to. This is Joe Williams’ personal mantra, as he is always seeking out new business opportunities in the most unlikely places. He encourages pharmacists to move past the traditional pharmacy model and challenge themselves to not be complacent. Listen as he recounts inspirational stories of the ways he and his team have helped improve lives in their community - and it all started by winning a raffle at a trade show.
Beyond the Scripts - Episode 4
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Joe Williams, Multi-Store Pharmacy Owner and Principal Consultant at Indy Rx Consulting
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Following the announcement of PioneerRx Pharmacy Software’s acquisition by RedSail Technologies, we bring you an exclusive episode highlighting the key factors behind this decision and exciting plans for the future of independent pharmacy. NCPA CEO Doug Hoey steps in as our special guest host to interview PioneerRx President Jeff Key and RedSail CEO Kraig McEwen. Doug asks the pressing questions that everyone wants the answers to. Together, PioneerRx and RedSail will be part of the largest community-based pharmacy network in the country and have the resources to secure independent pharmacy a seat at the table. Together, we can Save + Revitalize Independent Pharmacy.
Featuring: Doug Hoey, CEO of NCPA | Jeff Key, President of PioneerRx | Kraig McEwen, CEO of RedSail Technologies
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
What does your front-end say about your pharmacy? Is it attracting customers or is it steering them away? Especially during this holiday season, it’s time to take advantage of some great opportunities for boosting your OTC and retail sales. NCPA’s Senior Director of Marketing shares tried-and-true tips on promoting front-end products in your pharmacy and designing your store layout with a focus on customer experience.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Gabe Trahan, NCPA Sr. Director of Store Operations & Marketing
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
If you work at an independent pharmacy, it’s likely that you depend on a PSAO for your contracting. At Jolley’s Compounding Pharmacy, however, pharmacist Ben Jolley acts as their own ‘in-house PSAO.’ After looking at their numbers and seeing a high amount of true-ups, he decided to direct-contract on his own. Jolley breaks down the process and explains the pros and cons of deciding to opt-out of a PSAO, even describing situations where certain pharmacies have better leverage than a PSAO even does. Could this be an opportunity for your pharmacy?
Hosted By: Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy
Guest: Benjamin Jolley, Pharmacist at Jolley’s Compounding Pharmacy in Salt Lake City, UT
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Inspired to come to the United States by the cast of Beverly Hills, 90210, Amina Abubakar has faced any challenge to meet her goals. Approaching each roadblock as a solvable problem, Amina’s infectious optimism and hard work have brought her undeniable success both in her professional and personal life. Amina believes all pharmacists have value to give. Learn how to identify and communicate your value to providers and patients so that you never miss the opportunities that come to your door.
Hosted By: Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Med sync requires a lot of work up front, but once you get to the tipping point - that’s when the hard work pays off. That tipping point is when you start to see a shift in the amount of work you’re putting in, and the time-saving benefits of med sync start to kick in. In order to get to this point, we have to flip the narrative. We have to remember that med sync shouldn’t feel like an upsell. We have to convince ourselves, our staff, and our patients of the true value it provides. And once you get that buy-in, you’ll be on your way to the tipping point.
Beyond the Scripts - Episode 3
Hosted By: Will Tuft - Director of Education at PioneerRx
Guest: Micah Lansford - Managing Pharmacist at Roden-Smith Pharmacy in Clovis, NM
Learn how Micah Lansford’s pharmacy doubled their sync patient count in just a month and a half: https://www.pioneerrx.com/Web/blog/2019/12/all-hands-on-deck/
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Is your pharmacy missing out on The Domino Effect? When you get outside of your pharmacy walls to network and build relationships in your community, the opportunities will start to form a chain reaction - just ask Brent Talley. Talley is the pharmacy manager at Hayes Barton Pharmacy in Raleigh, NC, and here he joins Jeff and Marsha to talk about how he is filling the gaps in his community. There’s always a problem to be identified, and if you can find it, your pharmacy just might be part of the solution.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Everyone knows that the squeaky wheel gets the grease. If you want to see change, you have to get out there and advocate for it. Mindy Smith joins Mark and Josh to talk about ways to get involved in lobbying for the interests of community pharmacy and speaking to your local representatives (Donuts preferred, but not required). Mindy is the Vice President of Professional Affairs at Tabula Rasa HealthCare. She is passionate about the advancement of medication safety and giving pharmacists the tools they need to identify and prevent adverse drug events (ADEs). Pharmacists have the knowledge, they just need the right technology to help them apply it.
Hosted By: Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Ever since he was a child, Josh Rimany knew he wanted to help people. He didn’t know what exactly that would look like at the time, but today his journey has led him to independent pharmacy. Josh is the Founder & Chief Wellness Officer of Dilworth Drug & Wellness Center in Charlotte, NC. His goal is to empower patients to actually get better - not just use medicine to mask their symptoms. Jeff, Marsha, and “Josh #2” learn how Josh Rimany gets to the core of motivating his patients to live healthier lifestyles, the power of leveraging technology in this huge ‘social experiment’ we are all living through, and the Joshes dive into the controversial role of CBD in patient wellness.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing | Josh Howland, VP of Clinical Strategy
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
For years, independent pharmacists have operated in uncharted territory - literally. Today, documenting clinical services is not only important for patient adherence, but for pharmacists to bill as providers. On this spooky edition of the Catalyst Pharmacy Podcast, Mark and Josh sit down with Barry Klein, owner of Klein’s Pharmacy in Cuyahoga Falls, OH with his wife, pharmacist, and business partner Ann. Barry isn’t afraid of new challenges like COVID-19 testing, piloting a Medical Services Organization, or fighting the stigma against mental illness. In fact, he is inspired by his patients to keep mastering new skills for them.
Hosted By: Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Good things come to those who wait. And by wait, we mean take risks, learn from mistakes, and deliver extraordinary patient care. Jennifer Palazzolo is the owner and pharmacist at Flatirons Family Pharmacy in Longmont, CO. She has gone from working years in a chain pharmacy to owning her own. Listen in as she and Will talk about her journey to ownership, functional medicine, and other clinical services as she stays true to her community’s values.
Beyond the Scripts - Episode 2
Hosted By: Will Tuft - Director of Education at PioneerRx
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
This weekend, the National Community Pharmacy Association (NCPA) hosted their 2020 Annual Convention where Jeff, Mark, and Marsha had the opportunity to sit down with CEO Doug Hoey. Growing up in his father’s pharmacy, Doug has transformed from a superhero in a small community to the head of a national organization, and he’s taking every eager pharmacy with him to the top. Learn first-hand how NCPA is advocating for independent pharmacies on provider status, the pharmacy payment model, COVID-19 vaccination administration, and more while getting to know the man at the front of it all.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Business Development | Marsha
Bivins, Marketing Director
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Morgan Miller knows that it takes a series of small wins to make a big impact. She advocates for her patients by working with local clinics and manufacturers to get them the services and medications they need - especially when no one else will. Morgan is the Director of Specialty Pharmacy at Alps Pharmacy and Founder of Remedy - a functional medicine consulting service. Our hosts Mark and Josh recall the first time they visited Morgan to interview her as one of PioneerRx’s Pharmacy Leaders, and they catch up with her to see what new ideas she’s been working on.
Hosted By: Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Tony Willoughby believes that independent pharmacy should be relational, not transactional. Forming human connections with both your patients and with the physicians you collaborate with is a powerful way to bring more value as a pharmacist. Tony is the President of Catalyst Health Rx and President of Population Health at StratiFi Health, where he helps manage a clinically integrated health network of pharmacists and physicians. Join Jeff, Mark, and Marsha as they learn how building strong relationships has helped the Catalyst Health Network thrive in their communities.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Business Development | Marsha Bivins, Marketing Director
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Stacy Welling may not have followed the traditional route to pharmacy ownership, but that didn’t stop her from creating a highly successful service and product line that fills a major gap in her community. Stacy is the owner of Whaley’s Pharmacy, Inc. with three locations in Jefferson City, Missouri. She is also the founder of Whaley’s Baby, a line of products and services for women and babies before, during, and after pregnancy. Jeff, Josh, and Marsha explore how marketing and innovation have shaped this dynamic business.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Marsha Bivins, Marketing Director
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
The greatest medicine of all is teaching people how to not need it. Michael Muniz is inspired by this every day as he helps people turn their lives around through the use of functional medicine. Michael is a trained pharmacist, nutritionist, surgical tech, President-Elect of the Texas Pharmacy Association, and owner of My NuRx Pharmacy in Harlingen, TX. Our host Will Tuft follows Michael’s inspiring journey that led him to the unique care model that he follows today.
Hosted By: Will Tuft - Director of Education at PioneerRx
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
Tripp Logan is truly the Renaissance Man of Pharmacy. He is a co-owner of L & S Pharmacy in Charleston, MO, COO of Enhanced Service Pharmacy Alliance, Partner and Consultant at MedHere Today, NCPA Innovation Board Member, CPESN Luminary, and a dedicated father and husband. He’s always ready to show up for his family, his community, and his patients. Jeff, Josh, and Mark get an inside look at the innovative projects Tripp takes on, all while getting to know the man behind the machine.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit PioneerRx.com
Today we welcome our good friend Gina Groves, the very first pharmacy technician at PioneerRx who shaped our entire support model. Gina sits down with Jeff, Josh, and Mark to talk about the COVID buzz and innovative solutions she hears while talking to pharmacies. They further discuss vaccinations and employee screenings (a new sniff test?), while addressing new workflows for remote pharmacy operations.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
2020 has been filled with abrupt change in the healthcare landscape and in our day-to-day lives. But are these changes here to stay? On this episode, the guys predict what the future will hold in a post-pandemic world. They cover everything from normalizing temperature checks and mask-wearing, to immunizations and telehealth.
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
The world of independent pharmacy has been shaken by COVID-19. Now, pharmacies must quickly adapt in order to survive and thrive in this rapidly changing landscape. Host Jeff Key is joined by co-hosts Mark Bivins and Josh Howland to discuss new trends in the industry and the impact of COVID-19 in our everyday lives.