Ecosystm Podcast: Recent Episodes

Ecosystm

Ecosystm is a private equity backed Digital Research and Advisory Platform. The platform brings together tech buyers, tech vendors and analysts to enable the best decision making in the evolving digital economy. The Ecosystm Podcast, hosted by Ecosystm Principal Analyst Sash Mukherjee, is one the many ways we are democratising technology research, with an emphasis on accessibility, transparency and autonomy.

Ullrich Loeffler, CEO, Ecosystm speaks with Badri Srinivasan, Business Head - India & Southeast Asia, Wipro.

In this discussion, Badri shares his thoughts on the necessary components for successful transformation programs, he also sheds light on what he believes leads to exceptional outcomes for clients, and provides a glimpse into the huge potential he sees in the region.

Join Amit Gupta, Group CEO and Founder of Ecosystm Group for an insightful conversation with Chintan Raveshia, Cities Business Leader, Southeast Asia at Arup, a global sustainable development consultancy.

Together, they explore the integration of sustainability in urban planning, covering design, the built environment, cities, and government regulations. They discuss how Arup is shaping the engineering and design of future cities and the importance of embracing sustainable practices, involving key stakeholders such as governments, financial leaders, engineers, and citizens, to shape the future of habitation.

Discover how sustainability initiatives in Australia are shaping a greener future as industry experts discuss progress, challenges, and partnerships driving positive change.

Join Sash Mukherjee, VP Industry Insights at Ecosystm, and industry leaders Lia Nicholson, Head of Sustainability at Terrascope, Kai Lincoln, VP Global Sustainability at SEKO Logistics, and Rory Martin, VP Group Sustainability at Frasers Property as they shed light on the progress, challenges, and partnerships shaping sustainability initiatives within the Food & Agriculture, Logistics, and Real Estate & Construction industries in Australia.

Gain valuable insights into the innovative solutions being implemented, collaborative efforts driving change, and the collective determination to build a greener and more sustainable future. Don't miss this thought-provoking discussion on how industries are paving the way towards a sustainable Australia.

Ecosystm Leaders BreakFirst – Panel Question and Answer session with the audience.

Panellists:

Mallika Gadepalli, Vice President Corporate Strategy, PropertyGuru GroupPeter Carr, Vice President, Ecosystm ConsultingKaushik Ghatak, Principal Advisor, Ecosystm

Moderator:

Ullrich Loeffler, CEO, Ecosystm

In today’s globalised world, where disruptions can have cascading effects on the entire supply chain, resilience has become increasingly important. In this presentation, Kaushik Ghatak, Principal Advisor, Ecosystm explores how leading organisations are leveraging Industry 4.0 capabilities and embracing digitalisation to make their supply chains more transparent, connected, and collaborative.

How supply chain resilience will help organisations weather disruptionsHow supply chain digitalization is providing visibility, agility, efficiency, and collaborationBest practices and real-world examples of organisations that have successfully leveraged digitalisation to build resilience

Peter Carr, Vice President, Ecosystm Consulting unveiled the Six Strategic Imperatives that have been shaped by the high-impact incidents defining our ever-changing world. Against the backdrop of the significant global events of the last few decades, he discussed:

Why 21st-century challenges are differentHow strategic preparation is driving operational readinessAligning key technology trends with the six imperativesImplications for modern WorkforcesExamples from Healthcare, FSI and Government

Join us in this podcast as Abhishek Rathi, VP, Digital Solutions, Customer Engagement & Wellness at Prudential Financial, engages in a captivating conversation with Sash Mukherjee, Vice President Industry Insights at Ecosystm.

Together, they unravel the intriguing principles of the 10 Cs of Digital Transformation, a comprehensive framework that revolves around the fundamental philosophies of The Mind, Body, and Soul. In an era dominated by the emergence of GenZ and Alpha generations, understanding your customers and adapting your strategies accordingly is more critical than ever.

By actively listening to your customers and incorporating the 10 Cs into your business approach, you can gain invaluable insights into consumer behaviour and craft highly effective marketing strategies. These principles offer a gateway to forge deeper connections with your audience, propelling your business towards unparalleled growth and success.

If you're eager to stay at the forefront of the business and technology landscape, don't miss this episode and explore Abhishek's previous conversations and interviews with renowned leaders in the field.

In this captivating podcast episode, join Sash Mukherjee, VP Industry Insights at Ecosystm, as he engages in a thought-provoking dialogue with Abhishek Rathi, VP of Digital Solutions, Customer Engagement & Wellness at Prudential Financial. Together, they delve into the concept of the 3D's: Digitisation, Differentiation, and Disruption, shedding light on their profound significance in today's rapidly evolving business landscape.

Tune in to gain valuable insights into how these three elements shape the path to success in the digital age. Discover the pivotal role of Generative AI in driving transformational efforts and unlocking new possibilities for organisations, paving the way for innovation, efficiency, and growth.

Abhishek Rathi, an industry expert, shares his wealth of knowledge by revealing the different phases of the 3D's. From understanding the importance of digitisation and leveraging it for cost efficiency and inward focus, to achieving differentiation through strategic partnerships, AI-based underwriting, predictive analytics, and wellness ecosystems.

Whether your organisation is already embarking on a transformational journey or considering one, Abhishek's valuable advice provides guidance and direction. Learn how to overcome challenges, seize opportunities, and navigate the path to success in a rapidly changing digital landscape.

Make sure not to miss out on this exciting conversation, and stay tuned for the next episode of their discussion where Abhishek will delve into principles of the 10 Cs of Digital Transformation, which encompasses three key philosophies: The Mind, Body, and Soul.

Join our host, Tim Sheedy, VP Research at Ecosystm, as he engages in a captivating conversation with two esteemed industry experts, Adam Seyer, Head of Engineering – APEX at Grab, and Xav Desmet, Head of Enterprise – Asia at Zoom. Together, they share invaluable insights and strategies that pave the way towards a flourishing workplace.

In this episode, you'll delve into the fascinating world of enhancing employee experience through collaboration platforms, eliminating team friction points, and empowering employees with cutting-edge technology. Discover the secrets of these visionary organizations as they make strategic investments in the future to create a workplace that nurtures innovation and productivity.

Whether you're a business leader, an HR professional, or someone passionate about improving employee well-being, this episode is a must-listen. Join us as we unlock the keys to building a thriving workplace and gain practical wisdom to navigate the challenges of the modern work environment.

In a recent Leaders Roundtable held in Singapore, we delved into the fascinating world of cognitive AI and its impact on the Banking, Financial Services, and Insurance (BFSI) industry. Join us as we uncover the key takeaways and insights from this engaging conversation, featuring esteemed guests from IBM who were at the forefront of this thought-provoking discussion.

Our host, Sash Mukherjee, VP Industry Insights, Ecosystm, speaks with IBM leaders Sena Nallasenapathi Periasamy, Purushothama Shenoy, and Vinay Pamnani to explore the challenges and drivers of cognitive AI in the BFSI sector. They share their expert opinions and shed light on the factors contributing to AI-led disruptions within organizations operating in this dynamic industry.

Want to know how cognitive AI is transforming the BFSI landscape? Curious about the hurdles organizations face when adopting AI technologies? Interested in understanding the potential of cognitive AI to revolutionize customer experiences and streamline operations? Then this episode is a must-listen for you!

Ullrich Loeffler, CEO of Ecosystm, sat down with Paul Burton, GM Asia Pacific at IBM, to discuss the latest trends and technologies shaping the business landscape in the Asia Pacific region.

Ullrich and Paul explored a range of topics, including:

How organisations are leveraging technology to tackle market uncertainties and business priorities
The importance of data & AI in driving business success
How challenges such as data integration and quality can be mitigated
The role of technology in supporting organisations’ sustainability ambitions
The significance of partner ecosystems, collaborations, and knowledge-sharing to support innovation

Listen to the full conversation exclusively on Ecosystm Podcast

Listen to this podcast as Ecosystm CEO, Ullrich Loeffler, speaks with Chetna Ganjoo, the Practice & Consulting Lead for Application, Data & AI in ASEAN at Kyndryl Singapore. Chetna shares insights on:

The importance of setting up a solid data foundation for your organisation
The power of a strong data governance model
The need to engage key stakeholders to drive successful Data & AI projects

Recently, Prasad Kurup, VP & Senior Partner, Asia Pacific – Data & Technology Transformation, IBM caught up with Sash Mukherjee, VP Content & Industry Research, Ecosystm to discuss how technology teams and business leaders can come together to deliver business value through data & AI.

Listen to this episode to find out Kurup’s views on:

The key drivers for embarking on a data journey for most organisations
The biggest challenges – technological and business – of Data & AI programs
What organisations need to do to futureproof their data investments

Last year Ecosystm worked closely with Kyndryl during their ASEAN launch. One year on – where is Kyndryl Philippines headed? Sash Mukherjee, VP Content & Industry Research, Ecosystm speaks to Wilson Go, Managing Director about the evolution of the team in terms of culture and how they are developing resources and skills to serve their customers better.

Wilson and Sash also discuss Philippines market trends, including:

Wilson and Sash also discuss Philippines market trends, including:
The evolving cloud first strategy and hybrid cloud adoption by businesses
The increased focus on data and innovation in a highly customer-focused market

In this episode Sash Mukherjee, VP Content & Industry Research, Ecosystm caught up with Shanker V Selvadurai, Vice President & CTO, IBM Asia Pacific to discuss what technology teams can do to mitigate the challenges that digital enterprises face, and bring value to the business.

Hear Shanker’s views on:

What technology teams need to focus on to align with business objectives
Strategies to manage data better
The benefits of a Zero Trust model

Listen to the second part of Innovation for a Sustainable Future, where Ullrich Loeffler, CEO, Ecosystm speaks with Harsha Sundararaman, Managing Director, Sustainable Energy Solutions, SP Group and Yee May Leong, Managing Director-South Asia, Equinix on cost and energy savings in green buildings, collaborative sustainable efforts, how a good digital infrastructure impacts carbon neutral goals, and using data and AI for sustainable innovations.

Listen to part 2 of the conversation between Sash Mukherjee, VP Content & Industry Research, Ecosystm and Sharad Kumar Agarwal, CDIO, JKTyre & Industries Ltd as they discuss the challenges that IT leaders face in hiring and retaining talent, and the importance of partner ecosystem landscape for tech implementation.

Sustainability is top of mind for organisations and governments across the world – and Ecosystm research shows that in Singapore, 70% of enterprises have sustainability as a strategic initiative on their business agenda. It is time to talk to organisations that are leading in this space.

In this EcosystmTV episode Ullrich Loeffler, CEO, Ecosystm talks to Harsha Sundararaman, Managing Director, Sustainable Energy Solutions, SP Group and Yee May Leong, Managing Director-South Asia, Equinix about what their organisations are doing to create sustainable development measures, and the different approaches to achieving net-zero goals.

Sash Mukherjee, VP Content & Industry Research, Ecosystm speaks to Sharad Kumar Agarwal, CDIO, JK Tyre & Industries – one of India’s oldest conglomerates.

Here is what Sharad has to say about:

The opportunities for a CDIO in a data-driven world
How technology leaders can build a unified IT environment despite the proliferation of apps and workloads
The fine balance of being cyber-resilient without hampering customer & employee experience
The power of embedding sustainability within an organisation’s culture

Chetan Kumar Krishnamurthy, Vice President and Chief Marketing Officer, APAC, IBM caught up with Sash Mukherjee, VP Content & Industry Research, Ecosystm recently to discuss what businesses should focus on when developing and re-inventing their change strategies.

Listen to this episode to find out Chetan’s views on:

How organisations can keep up with the pace of change, handling all their different (often conflicting) priorities
The strategies to manage technical debt
How organisations can build a culture of change

Listen to part 2 of the conversation between Sash Mukherjee, VP Content & Industry Research, Ecosystm and Kathryn Finch, Head of HR – Yum Digital & Technology, Yum! Brands.

Listen to Kathryn’s views on the continued impact of the Great Resignation, and the need to evolve people strategies to promote employee retention. Kathryn also talks about how HR leaders and tech teams can come together to create a positive work environment.

In this episode of EcosystmPodcast, Sash Mukherjee, VP Content & Industry Research, Ecosystm is in conversation with Kathryn Finch, Head of HR – Yum Digital & Technology, Yum! Brands.

Hear Kathryn’s views on:

The ways to build global, borderless organisations
The relevance of a unified corporate culture in today’s world
The role of leadership in shaping People & Culture strategies

In part 2 of the conversation, Kathryn talks about the ways to build HR-Tech synergy.

In the second instalment of our Cybersecurity series, Sash Mukherjee, VP Content & Industry Research, Ecosystm continues the conversation with Serge Christiaans, Chief Information Security Officer, Eurocontrail.Listen in to find out the basic differences and similarities between data protection and data privacy; the urgency of building a “human firewall”; the risk of exposure to vulnerabilities through third-party providers and partner ecosystems; and why large organisations are struggling with the “span or control”.

As organisations move away from traditional infrastructure towards a modern approach, they should re-think cybersecurity. With a strong CISO, the right talent and technology, it can become much easier to drive critical initiatives that secure and protect the enterprise.In this Ecosystm podcast Sash Mukherjee, VP Content & Industry Research, Ecosystm is in conversation with Serge Christiaans, Chief Information Security Officer, Eurocontrail for an enjoyable and wide-ranging discussion on cybersecurity and the evolving landscape.The discussion covers –The role of a chief information security officer (CISO)Importance of cyber compliance and data protectionStrategies to mitigate security threats and risks

Ecosystm CEO Ullrich Loeffler recently caught up with Richard Howe, Chief Technology Officer, Kyndryl Singapore for an enjoyable and broad conversation on the trends he is seeing affect Singapore’s technology landscape.The discussion covered:The technical innovation, uniqueness, and rapid state of progress that attracted Richard to SingaporeWhy sustainability initiatives are of high intent for organisations – and the challenges they face in implementationThe main technology programs that are driving innovation initiativesThe ongoing challenges with attracting and retaining talentHow Kyndryl is helping organisations with their data journeyEnjoy the podcast, and stay tuned for more podcasts from Ecosystm

ASEAN is all set to become the 4th largest economy in the world by 2030. Ullrich Loeffler, CEO, Ecosystm caught up with Aman Tej Singh, Head of Advisory & Implementation Services, ASEAN Kyndryl to discuss the implications of this fast-paced growth.Find out how the rapid transformation, and desire for innovation in the region has created a perfect environment for technology to support dynamic organisations achieve their business objectives. At the heart of this shift is the need to have the right technology focus. Aman says, “While we talk about the heavy uptake of technology and how it touches on our lives, it is extremely important to start with an infrastructure that is solid at the base and allows organisations to build the right use cases for end users.”In this wide-ranging conversation, Ulli and Aman discuss how digital infrastructure is helping organisations grow, challenges around talent, the importance of a strong partner ecosystem, and what Aman hopes to achieve in his role at Kyndryl.

The insurance industry is one of the most competitive and faces multiple challenges. The adoption of emerging tech can accelerate the introduction of new products to the market, reduce operations costs and elevate policyholder experiences.We take a deeper dive into the insurance sector and identify how ready is the insurance industry to transform.Listen in as Ullrich Loeffler, CEO, Ecosystm; Gillian Vaughan, CEO, Pinnacle Life; and Rob Ellis, CEO and Co-Founder, Sentro discuss:How the insurance providers can digitally transform while mastering agility in the digital economyHow insurers can intertwine people, process and technology to get the most out of it.How to improve legacy systems, simplify products and services, and reduce overheads throughout the insurance life cycle

Listen to the latest #EcosystmPodcast where Ecosystm Principal Advisor Tim Sheedy talks to Sash Mukherjee about the need to prioritise your spending on customer experience on the right technologies.

Ecosystm research finds that organisations in Singapore are prioritising omnichannel experience and robust knowledge management systems.

Download the eBook here: https://info.ecosystm360.com/drive-better-business-outcomes

How is conversational commerce changing customer engagement?

Listen to this Ecosystm Podcast where Ecosystm Principal Advisor Tim Sheedy talks to Sash Mukherjee about the importance of creating a consolidated view of customer interactions across myriads of social and messaging applications.

In this session, Ecosystm Principal Analyst Sash Mukherjee is in conversation with Ecosystm Principal Advisor Alan Hesketh. They discuss the impact of COVID-19 on Digital and IT teams; why they should be guided by their organisation’s core goals; and how they should manage their IT costs in the ongoing crisis.

In this session, Ecosystm Principal Analyst, Sash Mukherjee, and Ecosystm CEO, Amit Gupta discuss the foundational shifts in industries due to socio-economical factors that have been simmering for a while and more immediately COVID-19; and the role of technology in planning ahead.

Ecosystm Principal Analyst Sash Mukherjee in conversation with Ecosystm Principal Advisor, Telecommunications & Media, Shamir Amanullah. In this session, they discuss the state of the telecom market in Southeast Asia; and the impact of COVID-19 and the growth of the Digital Economy on the market.

If the post go-live adoption of technology implementation is not done well, an organisation will not be able to realise the full potential of the promised ‘value’ from their digital investments. Sash Mukherjee, Principal Analyst, Ecosystm speaks with Dr. Kaushik Ghatik, Principal Advisor, Ecosystm about the importance of change management.

Ecosystm Principal Advisor Kaushik Ghatak talks to Sash Mukherjee about what a good business case for technology investments should look like and how organisations can quantify the returns on these investments.

In our first Ecosystm Podcast, Sash Mukherjee, Principal Analyst, Ecosystm, speaks with Dr. Kaushik Ghatak, Principal Advisor, Ecosystm on how to approach a technology sales discussion.