MSP Unplugged: Recent Episodes
Paco Lebron
This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
Live from Pax8 Beyond 25 in Denver, CO! In this special on-the-road episode, Rick Smith and Corey Kirkendoll sit down with Juan Fernandez and Paco Lebron to talk about their bold new venture: MSPOgs — a platform built by MSPs for MSPs. We unpack the origin story of MSPOgs, why the MSP community needs a new kind of leadership, and how this initiative aims to foster collaboration, mentorship, and real peer support. Paco steps away from the co-host mic to share his personal passion behind the mission, alongside Juan's relentless drive to uplift the industry. If you’ve ever felt like you're building your MSP in a silo — this episode will hit home. Highlights: * The vision behind MSPOgs and what makes it different * How MSPs can find strength through community * Real stories from the front lines of MSP leadership
Subscribe for weekly episodes of MSP Unplugged — where real stories meet real strategies for IT pros and MSPs. #MSP #MSPOgs #Pax8Beyond #ITCommunity #MSPUnplugged #JuanFernandez #PacoLebron #CoreyKirkendoll #MSPLife #MSPLeadership Full Video Podcast Link: https://youtu.be/pM8fPZc_Wfk
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
Juan Fernandez
https://www.linkedin.com/in/1jf/
In this week’s episode of MSP Unplugged, we open up the digital tool bag—not to list brands or promote platforms, but to talk strategy. Whether you’re building your MSP from scratch or re-evaluating your tech stack, this conversation is about making smarter, more sustainable choices.
We dive into the mindset behind tool selection: 🧠 What questions you should be asking 🧰 How to build a flexible, future-ready stack 📉 What happens when you over-tool or under-tool ⚙️ Why integration and workflow should lead the conversation
If you’re serious about efficiency, profitability, and building a business that scales—this episode is your blueprint.
#MSPUnplugged #ClientOnboarding #MSPProcesses #CustomerExperience #MSPBusiness
Full Video Podcast Link: https://youtu.be/Dkyw4rHGRzY
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
Breaking up with a vendor is only the beginning. In this week’s MSP Unplugged, we take you behind the scenes of what happens next. We share how we prepared, planned, and executed the transition to a new vendor—without disrupting service or compromising client trust.
We won’t name names, but we will tell you the exact framework we used to:
- Evaluate vendors the right way
- Offboard with professionalism
- Onboard with confidence
- Set expectations for support, communication, and service from day one
If you’re an MSP thinking about switching tools or vendors, this is your playbook for doing it right.
👉 Don’t forget to like, comment, and subscribe for more insights from the front lines of IT!
#MSPUnplugged #ClientOnboarding #MSPProcesses #CustomerExperience #MSPBusiness
Full Video Podcast Link: https://youtu.be/maBBkcez6Tc
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode of MSP Unplugged, we break down how we use Microsoft 365 to run a lean, secure, and efficient MSP. From managing clients and automating workflows to enhancing security and collaboration, we share our favorite tools, real-world tips, and proven best practices. Whether you’re just adopting Microsoft 365 or want to take your usage to the next level, this episode is packed with value.
🔧 Tools we use
🔐 Security strategies
📊 Productivity hacks
🧠 Lessons from the field
👉 Don’t forget to like, comment, and subscribe for more insights from the front lines of IT!
#MSPUnplugged #ClientOnboarding #MSPProcesses #CustomerExperience #MSPBusiness
Full Video Podcast Link: https://youtu.be/C7kN6nziFro
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode of MSP Unplugged, we dive into a topic every MSP faces eventually: when it’s time to part ways with a vendor. Whether it’s poor support, broken promises, rising costs, or lack of innovation, sticking with the wrong vendor can hold your business back. We discuss the warning signs that it’s time to reevaluate the relationship, how to assess the real cost of staying, and the steps to take for a smooth transition. We also share personal experiences and tips on navigating tough conversations, maintaining professionalism, and protecting your clients during a switch. Key takeaways: * Red flags that signal a vendor relationship is failing * How to measure the cost of inefficiency vs. loyalty * The right way to plan and execute a vendor transition * Why staying too long can damage your service and reputation
If you’ve ever wondered whether it’s time to make a change—or how to handle one—you won’t want to miss this episode. Full Video Podcast Link: https://youtu.be/ROEItkZiLy4
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode of MSP Unplugged, we’re joined by Richard Bliss, founder of BlissPoint Consulting and a recognized expert in LinkedIn branding and social selling. Richard shares powerful, actionable strategies for leveraging LinkedIn as a business development tool—not just a resume repository. We dive into how MSPs can use LinkedIn to build authority, engage prospects, and start meaningful conversations that drive real business results. Whether you’re just starting on LinkedIn or looking to refine your approach, this episode is packed with insights you can use today.
💡 What You’ll Learn:
- How to optimize your profile to attract the right audience
- The difference between posting vs. engaging and why both matter
- Why consistency and storytelling are the keys to visibility
- How to avoid the common mistakes MSPs make on LinkedIn
- The tools and tactics Richard uses to help business owners grow their reach
📢 Whether you’re an MSP owner or a tech professional, this episode will help you turn LinkedIn into a lead-generation machine.
Full Video Podcast Link: https://youtu.be/psoXnE2kZAk
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
Richard Bliss from BlissPoint Consulting
https://www.linkedin.com/in/bliss/
For Managed Service Providers (MSPs), compliance is particularly critical because they often manage sensitive data, IT infrastructure, and cybersecurity for multiple clients across various industries—each with its own regulatory demands. it is not optional it is a must.
🔔 Don’t forget to subscribe for more real-world MSP insights!
👍 Like & share if you found this valuable!
Full Video Podcast Link: https://youtu.be/9pu41oww1fM
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
Join Paco as he sits down with Cameron Tousey and Tony Anscombe to delve into the evolving landscape of cybersecurity. In this insightful interview, they discuss ESET's perspective on the latest trends and how Managed Service Providers (MSPs) can navigate these changes to better protect their clients. Don't miss out on expert advice and valuable insights that can help you stay ahead in the cybersecurity game!
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode of MSP Unplugged, Rick, and Corey dive into one of the most critical (and often overlooked) parts of the client journey—onboarding. We break down what’s working, what’s not, and how we've each improved our own onboarding processes to deliver a smoother, more professional experience for new clients. From documentation to communication and setting expectations, we share the tools, tips, and templates that help set the tone for a successful long-term relationship.
If you’re looking to tighten up your onboarding game and boost client satisfaction from day one, this episode is for you.
🔔 Don’t forget to subscribe for more real-world MSP insights!
👍 Like & share if you found this valuable!
💬 Comment with your own onboarding best practices!
Full Video Podcast Link: https://youtu.be/8DPeWaf3stY
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode of MSP Unplugged, we sit down for a candid conversation about our own journeys in the MSP space. We’re sharing real-world experiences, wins, mistakes, and the lessons we've learned along the way. From early struggles to breakthrough moments, this episode is all about the challenges we've faced and the strategies that helped us grow. Tune in for an honest, behind-the-scenes look at what it really takes to build and run a successful MSP.
🔔 Subscribe for weekly insights from the MSP trenches!
👍 Like & share if you relate to our stories!
💬 Drop a comment with your own lessons from the field!
Full Video Podcast Link: https://youtu.be/8SxQipNjrtE
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
Live from our Newark stop on our TechCon Unplugged Tour! In this podcast, we discuss tools we believe every MSP should have in their arsenal.
Full Video Podcast Link: https://youtu.be/AbYtK8msfTk
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode of MSP Unplugged, we tackle one of the biggest challenges for IT business owners—time management. Running an MSP means juggling client support, operations, sales, and everything in between. So, how do you stay productive without burning out? We’re breaking down strategies to take control of your schedule, maximize efficiency, and focus on what truly matters.
Key Takeaways: The biggest time-wasters in an MSP business How to prioritize tasks and set realistic goals Tools and techniques for better scheduling and delegation The mindset shift you need to work ON your business, not just IN it Effective time management isn’t about doing more—it’s about doing what matters most. Tune in for actionable tips that will help you run your MSP smarter, not harder! What’s your biggest time management struggle? Drop a comment below and let’s discuss!
Full Video Podcast Link: https://youtu.be/wPDqihdfwVk
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
🤖 Exploring AI-Driven Service Desk Solutions | MSP Unplugged 🚀
In this episode of MSP Unplugged, we explore how AI-driven service desk solutions are revolutionizing the way MSPs deliver IT support. With the rapid advancements in artificial intelligence, MSPs can now leverage AI-powered tools to streamline ticketing, automate responses, and enhance client support like never before.
💡 Key Takeaways:
✅ How AI is transforming the traditional service desk
✅ The benefits of AI-powered automation for MSPs
✅ How AI improves response times, efficiency, and scalability
✅ The challenges and limitations of AI-driven support
✅ Practical tools and solutions MSPs can implement today
AI isn’t here to replace the human element in IT support—it’s here to enhance it! Join us as we discuss how AI can free up your technicians, improve customer experience, and help your MSP scale smarter.
📢 What are your thoughts on AI in MSP operations? Drop a comment below and let’s discuss!
Full Video Podcast Link: https://youtu.be/HZCi9Gb37rI
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode of MSP Unplugged, we dive into cybersecurity best practices that every MSP should implement for their small business clients. With cyber threats on the rise, following a recognized security framework—such as NIST, CIS, or ISO 27001—is critical to protecting sensitive data and ensuring compliance. Key Takeaways: Why MSPs must adopt a security framework (NIST, CIS, etc.) The essential cybersecurity controls every small business needs How to educate clients and get buy-in for better security measures Tools and strategies to reduce risk and improve compliance As an MSP, it’s not just about fixing IT issues—it’s about proactively securing your clients' businesses. Tune in to learn how to build a stronger cybersecurity stack and offer better protection to your customers. Full Video Podcast Link: https://youtu.be/J-6FNRkBnwE
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
Attending industry conferences can be a game-changer for your MSP, but only if you know how to make the most of them. In this episode of MSP Unplugged, we dive into strategies for maximizing your return on investment (ROI) at conferences—covering everything from planning ahead, networking effectively, and choosing the right sessions to leveraging post-event opportunities. Whether you're a conference veteran or attending your first event, these tips will help you turn industry gatherings into real business growth.
Full Video Podcast Link: https://youtu.be/aCqMXcZ6I1U
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode Paco and Rick go down memory lane and share business challenges they had to overcome throughout their MSP career.
Full Video Podcast Link: https://youtu.be/TizS_rB_Uwo
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode, we discuss how and when we use automation to streamline operations in our MSP.
Full Video Podcast Link: https://youtu.be/V3mXAE6htug
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode we dive into the often tricky but essential process of evaluating vendor relationships. Whether it's poor communication, lack of support, or a misalignment with your business goals, sometimes it's time to cut ties and move on.
We explore the red flags that signal it’s time to part ways, tips for making the transition smoother, and strategies for finding new partnerships that truly add value to your MSP. Learn how to assess vendor performance, manage the breakup professionally, and ensure your business operations continue seamlessly.
Full Video Podcast Link: https://youtu.be/90mFYqwXn7w
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
Happy New Year! To start the year off the crew discusses some proven strategies we have had success with!
Full Video Podcast Link: https://youtu.be/OmjO9lBWutI
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode, In this episode, our hosts wrap-up 2024. Their hits, their misses, and their plans for 2025!
Full Video Podcast Link: https://youtu.be/QJTT_fa4YGM
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode, we explore the question: Should MSPs be going all-in on Artificial Intelligence? We discuss how we are currently using AI, our plans for leveraging it in the future, and the opportunities and challenges it presents. Join us as we examine the role AI can play in shaping the future of your MSP business.
Full Video Podcast Link: https://youtu.be/4Zws6Dtv6Ck
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode, we break down the concept of the Burden Rate—what it is, how to calculate it, and why it’s essential for your MSP business. Learn how to use this crucial metric to optimize your pricing strategy, ensure profitability, and make smarter financial decisions. Don’t miss these actionable insights to take your business to the next level!
Full Video Podcast Link: https://youtu.be/yhXm_QR7sqA
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
This week the crew discusses pricing. Our philosophy and procedures on how we arrive at a final cost of our offerings.
Full Video Podcast Link: https://youtu.be/hTptF4Auhmk
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode, we discuss the good, the bad and the ugly of how we've acquired clients in the past and what we plan to change or enhance going forward!
Full Video Podcast Link: https://youtu.be/z8QmtK5S42s
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode, Rick and Corey discuss plans and strategies to get project work on the books and helping our clients with their IT budgeting.
Full Video Podcast Link: https://youtu.be/Mfb76_wkAMA
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
In this episode, we discuss how we are closing out the year and preparing to start 2025 strong.
Full Video Podcast Link: https://youtu.be/sWhpI5PB6Zs
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
On todays episode, join us a we recap Techcon 2024 and meet our new co-host Corey L Kirkendoll!
Full Video Podcast Link: https://youtu.be/eGeicaygxTU
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
On todays episode, Rick sits down with Victor Lopez of FlexPoint on how you're leaving money on the table.
Full Video Podcast Link: https://youtu.be/kCE3wP2rrO8
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Victor Lopez from FlexPoint
LinkedIn: www.linkedin.com/in/victorl0pez/
On todays episode, join Rick and Paco live in Denver, CO as they broadcast their updates at Pax8 Beyond.
Full Video Podcast Link: https://youtu.be/6Km9B35SSoo
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Join us in this episode as we sit down with Rob Scott, Co-founder of Monjur. Rob shares valuable insights into the world of agreements, emphasizing their critical role in business operations. From Master Services Agreements (MSAs) to tailored contracts, we explore how the right agreements can provide comprehensive legal protections. Whether you’re an MSP or a business owner, this conversation sheds light on the importance of having the right agreements in place. Tune in for practical tips and real-world examples that can transform your approach to legal clarity.
Full Video Podcast Link: https://youtu.be/doWFjD-DWHc
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Rob Scott from Monjur
Robert J. Scott | LinkedIn
On today's Episode, join Paco and Rick as they sit down with Jason Thomas, Founder of JATAG Solutions, as they delve into the world of strategic partnerships. In this episode, they share their experiences of teaming up to deliver onsite services for ProdigyTeks. Discover valuable lessons learned from collaborating with fellow Managed Service Providers (MSPs) to enhance the services you provide. From practical tips to success stories, this conversation sheds light on the power of partnership in the MSP industry.
Full Video Podcast Link: https://youtu.be/5kvOlBb4Un0
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Jason Thomas from JATAG Solutions
https://www.linkedin.com/in/jasont2000/
On today's episode, Paco and Rick sit down with Michelle Ragusa-McBain, SonicWall’s Global Channel Chief as she shares insight into SonicWall’s partner-centric approach. From innovative strategies to real-world success stories, this episode dives deep into the world of channel leadership and cybersecurity excellence. Tune in for a dynamic discussion that sheds light on SonicWall’s commitment to collaboration, growth, and security innovation!
Full Video Podcast Link: https://youtu.be/-zUqjd6LI-8
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Michelle Ragusa-McBain from SonicWall
https://www.linkedin.com/in/michelleragusamcbain/
Antwine Jackson of Enitech, joins us to talk about how resilience and support helped him grow his MSP.
Full Video Podcast Link: https://youtu.be/2REXi2_o4rE
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MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Antwine Jackson from Enitech
Antwine Jackson | LinkedIn
In this episode, Nick Ross of T-minus365 dives into the world of Copilot AI, exploring its capabilities, use cases, and integration with Power Automate. Whether you’re a seasoned developer or just getting started, this podcast provides valuable insights and practical tips for leveraging Copilot AI and Power Automate effectively.
Full Video Podcast Link: https://youtu.be/jEdS_YIuZ0M
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Nick Ross from T-Minus365
On today's episode, Jennifer and Jose Santos, co-founders of RadTak Solutions, join us to share how they built and run their MSP together, live at Pax8 Beyond in Denver.
Full Video Podcast Link: https://youtu.be/d8gmCStc7r8
Connect with us!
MSP Unplugged
https://mspunplugged.com/
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Jennifer and Jose Santos - Radtak Solutions
On today's episode, Super Op's Channel Chief Juan Fernandez and Community Director Nancy Henriquez joins us fresh off the stage at Pax8 Beyond 2024. Also, SuperOps announces their exciting new partnership with Pax8. We discuss the details here and how it will benefit MSP's.
Client Acquisition Strategies ------------------------------------------------------- On today's episode of MSP Unplugged:
- Paco and Rick discuss how target. attract, and finally sign new clients + Define your Ideal Client/Avatar + How to Acquire them.
TECHCON UNPLUGGED 2024 -------------------------------------------------------
BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience...
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25+ educational sessions
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2 networking events and after-hours entertainment
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All expo hall meals, refreshments & happy hours
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Automatic entrance into generous show raffles & giveaways
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Walk away with concrete action items to take your business to the next level.
Find out More at https://www.techconunplugged.com!
TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot!
Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3
SHOW LINKS: __________________________________
Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/
Paco Lebron from ProdigyTeks ProdigyTeks Email: paco@mspunplugged.com
Rick Smith from Renactus Technology Renactus Technology Email: rick@mspnplugged.com
AFFILIATES & REFERRAL LINKS --------------------------------------------------- Amazon Affiliate Store https://amzn.to/33rqkdA
Patreon https://www.patreon.com/MSPUnplugged
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
The Digital Word of Mouth: How to Get Solid Reviews for your Business ------------------------------------------------------- On today's episode of MSP Unplugged:
- Paco and Rick discuss how reviews are the digital word of mouth referrals + Several ways on how to get good online reviews + What online review platforms are most effective
TECHCON UNPLUGGED 2024 -------------------------------------------------------
BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience...
-
25+ educational sessions
-
2 networking events and after-hours entertainment
-
All expo hall meals, refreshments & happy hours
-
Automatic entrance into generous show raffles & giveaways
-
Walk away with concrete action items to take your business to the next level.
Find out More at https://www.techconunplugged.com!
TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot!
Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3
SHOW LINKS: __________________________________ Review Platforms: * Clutch - https://clutch.co/ * UpCity - https://upcity.com/ * Google My Business - http://tinyurl.com/5t2m2mfk
Automated Review Management: * Tech Reputation: https://techreputation.com/
Create your own Google My Business Review Link: http://tinyurl.com/9rv3muxb
Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/
Paco Lebron from ProdigyTeks ProdigyTeks Email: paco@mspunplugged.com
Rick Smith from Renactus Technology Renactus Technology Email: rick@mspnplugged.com
AFFILIATES & REFERRAL LINKS --------------------------------------------------- Amazon Affiliate Store https://amzn.to/33rqkdA
Patreon https://www.patreon.com/MSPUnplugged
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
In this Tech Talk Tuesday, Rick discusses changes in his business and the quest to route out inefficiencies.
TECHCON UNPLUGGED 2024 -------------------------------------------------------
BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience...
-
25+ educational sessions
-
2 networking events and after-hours entertainment
-
All expo hall meals, refreshments & happy hours
-
Automatic entrance into generous show raffles & giveaways
-
Walk away with concrete action items to take your business to the next level.
Find out More at https://www.techconunplugged.com!
TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot!
Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3
SHOW LINKS:
MSP Unplugged https://mspunplugged.com/
Hosted by:
Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com
Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com
_______
Support This Show Patreon
/ mspunplugged
Amazon Affiliate Link https://amzn.to/33rqkdA
Welcome to the New Year! ------------------------------------------------------- On today's episode of MSP Unplugged:
- Paco provides several updates on his MSP in regards to growth, tool changes and more + The return of TechCon Unplugged, + Resources, Books and a Chili recipe you'd never expect!
TECHCON UNPLUGGED 2024 -------------------------------------------------------
BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience...
-
25+ educational sessions
-
2 networking events and after-hours entertainment
-
All expo hall meals, refreshments & happy hours
-
Automatic entrance into generous show raffles & giveaways
-
Walk away with concrete action items to take your business to the next level.
Find out More at https://www.techconunplugged.com!
TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot!
Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3
SHOW LINKS: --------------------------------------------------- Working Genius: http://tinyurl.com/28rznxke
Configure Defender for Office 365 for Maximum Security by @JonathanEdwardsTech : http://tinyurl.com/tjwuebdb
Paco Books Suggestions:
- Response Block Selling by Victor Antonio : https://amzn.to/3Hi87mP * Shut The Hell Up and Sell by Ronell Richards: https://amzn.to/3SjpWbi * Jab, Jab, Jab, Right Hook by Gary Vee: https://amzn.to/3UjjWkr * The Phoenix Project by Gene Kim: https://amzn.to/3vKeXyD
Paco's Home Office Setup:
- Samsung CF390 Series 27" Curved Monitor: https://amzn.to/47EddEm * Samsung 34 Inch SJ55W Curved Monitor: https://amzn.to/3RZHKXJ * Huanuo Gas Spring Single Monitor Stand: https://amzn.to/3TXTaxx * Bracwiser Monitor Mount Single: https://amzn.to/48XklNt
Samsung Galaxy Book3 360 13.3": https://amzn.to/4b0BpnE Samsung Galaxy S Pen: https://amzn.to/41Xo8rK
Paco's Cooking Recipe of the Week:
Walnut Chili Recipe: http://tinyurl.com/2p8yexc4
Connect with us! --------------------------------------------------- Paco Lebron from ProdigyTeks Our Website: Email: paco@mspunplugged.com
Rick Smith from Renactus Technology Renactus Technology Email: rick@mspnplugged.com
AFFILIATES & REFERRAL LINKS --------------------------------------------------- Amazon Affiliate Store https://amzn.to/33rqkdA
Patreon https://www.patreon.com/MSPUnplugged
This week we are joined by Carrie Green the VP, Strategy of Alt-Tech.
MSP Unplugged https://mspunplugged.com/
Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Carrie Green - Alt-Tech https://alt-tech.ca/ Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon Unplugged 2023 Tickets https://techconunplugged.com/ BRINGING THE I.T. COMMUNITY TOGETHER Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level. DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
Guest:
Ali Mahmoud of Augmentt
**Topics and Links:**
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
**DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.**
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
Guest:
Cramer Snuggs from Cascade Technologies & SimSpace
**Topics and Links:**
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
**DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.**
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday Hosted by: Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
Guest:
Dave Horsey of Cloud UniFi
**Topics and Links:**
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
**DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.**
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
**Topics and Links:**
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
**DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.**
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday Hosted by: Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
Guest:
Jason Eberhardt, Global Vice President Cloud & MSP of Proofpoint
**Topics and Links:**
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
**DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.**
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
**Topics and Links:**
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
**DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.**
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
***Topics and Links:***
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
***DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.***
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Charles Henson of Nashville Computer
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Michael Crean of Solutions Granted
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Jimmy Hatzell of Quickpass
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Liz Pfiko of Corvinus Law and Renegade Legal
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
- MSP Legal Starter Pack: LINK
- $500 off when you use the code MSPUNPLUGGED
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Nick Santora from Curricula
Craig Goodwin from Cyvatar
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
- Curricula Partner Program: Partner Program
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Charles Henson from Nashville Computer
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you. Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you.
Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Jennifer Bleam from MSP Sales Revolution
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
- MSP Sales Revolution Programs
- The Ultimate IT Growth Conference
- Simplified Cybersecurity Sales For MSPs Book
- Mastering Cybersecurity Sales FB Group
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you.
Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Luis Giraldo from Ook
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
- Mac Admin Slack Channel
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you.
Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Matt Rodela from Tech Marketing Engine
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you.
Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Heather Harlos & Katie Clouse of JumpCloud
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
- JumpCloud Partner Program: Register Here
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you.
Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you.
Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Ray Orsini and Sean Lardo from OIT VOIP
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
- OIT VOIP Partner Program: Register Here
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you.
Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
Topics and Links:
- TechCon Unplugged is officially back for 2022. Find out more details and purchase your ticket by clicking the link here: Techcon Unplugged Tickets
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you.
Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Colin Knox CEO from Gradient MSP
Topics and Links:
- Register as a Partner
- LegUp Conference
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
This podcast is where we discuss different ways to run your IT business whether you are a one-person shop or leading a growing IT service providing business. This is the place for you.
Video Podcast every Tuesday and Thursday
Hosted by:
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
This week's Guest:
Kevin Lancaster and Matt Solomon from Channel Program
Topics and Links:
- Channel Pitch: January 21st @ 10 AM. Click Here to register.
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices, and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
Rick Smith from Renactus Technology
Rick@MSPUnplugged.com
Guest:
Marnie Stockman CEO from Lifecycle Insights
Topics and Links:
Literally: https://www.amazon.com/Literally-Book-Customer-Success-MSPs/dp/1646492110
Worksheets: https://lifecycleinsights.io/literally
Registration Link: https://go.oit.co/webinars
Funny: https://lifecycleinsights.sucks/
Things to do for your clients at the end of the year https://lifecycleinsights.io/msp-customer-eoy-checklist
The QBR your clients deserve https://drive.google.com/file/d/1KsmUgAPHOnj3vphrB49kht1C7qn9nifY/view?usp=sharing
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
Rick Smith from Renactus Technology
Rick@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
Amazon Affiliate Link
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we'll receive a small commission.
Solutions For Modern IT Management
With NinjaOne, businesses can turn IT into a source of growth and innovation.
NinjaOne’s intuitive platform enables a modern IT management experience that supports a distributed and remote workforce, all from the cloud.
By reducing the cost of onboarding and training, proactively identifying and troubleshooting common IT issues, and simplifying complex IT tasks - IT can shift from being just a cost center to being a growth lever for businesses.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
Topics and Links:
Guest
AJ Singh
NinjaOne
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Join us as we announce the winner of the Synology raffle from TechCon Unplugged and discuss a new opportunity to win an additional Synology NAS!
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
Rick Smith from Renactus
Rick@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
Topics and Links:
Guest
Doug Ricketts
Synology
Darren Heath
Cloudstream Systems
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of twenty books, most of which are also available as audio books.
He is the founder of the Small Biz Thoughts Community and maintains four blogs, including Small Biz Thoughts and Relax Focus Succeed.
Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.
He now provides coaching and consulting services to IT professionals of all sizes.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
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Paco@MSPUnplugged.com
John Dubinsky
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MSP Unplugged
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Guest
Karl Palachuk
Small Biz Thoughts
Jeff Grenier
Firelands Computer Services
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Cascade Technologies is a Managed IT Services provider based in Myrtle Beach, South Carolina! We service many clients along the Grand Strand, as well as clients in North Carolina, Florida, and Texas. We have found our niche in the Restaurant Industry, providing a wide variety of services to several staple restaurants in Myrtle Beach!
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
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Topics and Links:
Guest
Cramer Snuggs
Cascade Technologies
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
What did we learn at TechCon Unplugged 2021 and why in person events are important?
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
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MSP Unplugged
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Topics and Links:
Channel Pro SMB Forum
For Raleigh:
https://cvent.me/0K7Ye1?RefId=tc promo code: TCVIP21
For LA:
https://cvent.me/34qml7?RefId=tc promo code: TCVIP21
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Mailprotector® is a SaaS-based B2B email security, compliance, and encryption platform delivered exclusively through a network of global IT partners.
Founded in 1999, Mailprotector’s complete email security platform includes anti-spam, anti-phishing, email continuity, email archiving and business-class hosted email solutions. Additionally, Mailprotector is the creator of a patented and award-winning email encryption tool, Bracket.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
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Topics and Links:
Guest
Matt Scully
MailProtector
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
NinjaRMM is committed to building high-performance, scalable, secure, and easy-to-use IT management products that monitor, remediate, and enable MSPs and IT professionals to deliver business continuity and drive profitability. Our user experience was designed from the ground up to lower the costs of onboarding new users and maximize automation to deliver a modern IT management experience.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Shane Stevens
NinjaRMM
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
The average MSP has $260,000 of dirty data. Gradient is helping them clean it out of their PSAs.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Colin Knox
Gradient
November 17th virtual conference: Register for Leg Up! 2021 this November
Share your stack: Tell Gradient Your Resale Stack
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Application Whitelisting is the gold standard when it comes to blocking ransomware, viruses, and other software-based threats. ThreatLocker® is a low management, fast to deploy Application Whitelisting and Ringfencing solution that puts your business in control over what software is running on your endpoints and servers.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Danny Jenkins
ThreatLocker
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Data is at the heart of every industry's transformation, and this is where Synology has a profoundly important role to play. At its very core, our mission is to manage and protect the world’s data. Synology uniquely enables every business to manage, secure, and protect their data wherever access is needed from flash to disk to multiple cloud architectures – at the scale needed to accommodate the exponential data growth of the digital world.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Doug Ricketts
Synology
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
The Brunsman Advisory Group opened its doors in Annapolis, MD during the spring of 2021 as a professional liability and cyber insurance niche to CPL Brokers Inc., which opened in 1995 and is now one of the largest independent brokerages for CPAs in the Mid-Atlantic, representing over 300 CPA and 125 other professional firms. With the rapidly changing landscape of the cyber insurance industry, especially during the COVID-19 pandemic, our firm reaches from coast to coast as the thought leaders in the cyber law, insurance, and compliance sectors, bringing heavyweight advocacy to our clients.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Joseph E. Brunsman, MSL
Brunsgroup
Free Ebook - DAMAGE CONTROL: Cyber Insurance & Compliance
Brunsman YouTube Channel
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
FireLogic is a Full Circle Technology Support firm based strategically out of Des Plaines, IL. Since 2010, Our company has had a nonstop focus on transparency, honesty, and a dedication to providing the best solutions available. We believe that quality IT support is about going above and beyond to ensure technology is improving lives through better efficiency, reduced overhead, and seamless interoperability.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Derrick Wlodarz
FireLogic Technology Solutions
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
The Untangle Network Security Framework provides IT teams with the ability to ensure protection, monitoring and control for all devices, applications, and events, enforcing a consistent security posture across the entire digital attack surface—putting IT back in control of dispersed networks, hybrid cloud environments, and IoT and mobile devices.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Timur Kovalev from Untangle
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Augmentt’s founders have 35 years of combined Channel experience, most of it spent building, marketing, and selling Cloud and SaaS applications to the MSP community. During that time, we have witnessed the unprecedented adoption of SaaS. This new model has significant benefits, but it also has many challenges – Augmentt was created to address these.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Derik Belair - Linked-In
George Smith – Linked-In
Augmentt Technology Inc.
Augmentt for MSPs
Augmentt Pricing
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
I was a Sales Engineer with Datto for 6 years and I have been in a sales role at Datto for over 2 years. My specialty is business continuity and its importance of it.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Dean Reid from Datto
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Morris Tech Team LLC is a partnership between Brian Morris and Alisa Morris that was formed in late 2018. Brian worked as a self-employed IT specialist (called Brian Morris Technology Services) beginning in 2001 on the side. It was more than half of his time by 2004 and was a full-time profession in 2010.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Brian Morris from Morris Tech Team
Morris Tech Team LLC
Partner, IT Consultant/Technician
Office: 412.668.4100
Morris Tech Team Facebook Page
What is an elevator pitch?
Develop a good one for your business!
Brian's Secrets:
Amprobe
https://amzn.to/3xmmOyx
Byte Brothers Low Voltage Pro
https://amzn.to/3wja7D5
FingBox
https://www.fing.com/products/fingbox
https://www.domotz.com/
https://ovrc.com/
Tech & Hardware Stack:
ESET - Security
Huntress - EDR Second Opinion
Acronis - Full backup stack
Syncro - PSA, RMM, Invoicing
DNSFilter - DNS Filtering
Meraki - Firewalls
DELL - Endpoints and Servers
Distributors:
PAX8 - M365, Acronis
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Dark Cubed delivers a hyper-affordable, automated SaaS-based threat monitoring, detection and blocking solution that connects in minutes to your customers’ firewalls. No hardware. No agents. No software to install.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Tuesday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Vince Crisler from Dark Cubed
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
SabinoCompTech is a leading IT Managed Service Provider in the Houston, Texas area. We specialize in providing compliant and secure IT Management and support to small and midsize businesses. Our all-inclusive service, the Awesome IT Way, takes the worry and stress away by giving you a true IT department feeling without the cost. One Invoice, No Surprises. Just Awesome IT.
We love helping, it’s in our DNA… Find out more below about what we do, and how we helped Gloria get the power to RELAX!
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Nancy Sabino from SabinoCompTech
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
We specialize in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
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BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Mike Wise from Clockwork Networks
Linked-In
See Mike and Clockwork Networks on Facebook
Facebook Clockwork Networks
Facebook Clockwork Networks Interview
Denver Colorado
Discussed:
- What is your thirty second pitch (elevator) for clients.
- How do you communicate clearly and simply with clients?
- Can you create a 'SPARK' of communication with clients or potential clients?
- Who is your target client? Size, vertical, etc.?
- BNI
How Mike uses these products in his business:
- N-Able
- RDP
- SentinelOne
- Malwarebytes TechBench
- DELL
- Calyptix
- Synology
- Microsoft OneDrive
- Quickbooks Online
What is a Chamber of Commerce
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Bitdefender delivers robust security you can rely on. With a global security delivery infrastructure protecting half a billion users, visionary solutions, and a wealth of awards, we have been a trusted security provider since 2001.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Jason Eberhardt from Bitdefender
Global Vice President Cloud & MSP at Bitdefender LinkedIn Email: jeberhardt@bitdefender.com
Bitdefender GravityZone Bitdefender Business Security
Bitdefender PAN Portal
Bitdefender Wikipedia
EDR Wikipedia– Endpoint Detection and Response
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
My goal is to offer the best technology services with honesty and integrity. I offer prompt, reliable, and affordable services with personal attention. Customer satisfaction is my goal.
Joe Knezovich
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff HalashfromTechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Joe Knezovich, Owner
Cyber Onsite Services
Eleven Year Solo Tech - Primarily Break/Fix
30 Second Elevator Pitch - You should have one.
Chameleon Resumes: 7 Tips on How to Create Your 30-Second Elevator Pitch
Joe's Stack
Ninja RMM
BitDefender Gravity Zone
QuickBooks & OneNote for basic PSA Services
Joe Pro Tip:
Product and Service Standardization is important. Do not make Joe's mistake, start this early.
Are residential customers a good choice for your business? Can you standardize residential business?
Favorites:
DELL Laptops, Desktops and Servers
Switches and Wireless: Ubiquiti
Distributor: Streakwave
Backups: Magnusbox and Infrascale
Distribution: PAX8
TechData
Amazon
VOIP: Intermedia
NIST Cybersecurity Framework
BNI - Great place to get leads and meet other business owners.
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Rick Smith from Renactus Technology
The Man, The Myth, The Legend John Dubinsky is Back and Badder than ever.
Facebook Group / Patreon
Thanks for Kyle Kenyon from* Pro Tech Guy and others for the RAID discussion.**
Rick Tip
Microsoft Planner
Organize teamwork with intuitive, collaborative, visual task management.
Get more work done with Planner. Create Kanban boards using content-rich task cards with files, checklists, labels, and more. Collaborate in Planner and Microsoft Teams and check visual status charts—all in the Microsoft cloud.
John Tip
IsLegitSite
Is That Website Legit? - Best security tool to check if a website is legit or potentially scam.
- Uses API to pull information from other sites (WOT, Blacklists, etc.)
- Site has a lot of adds.
DNS Checker
- DNS, IP, Developer, Webmaster, Network, Cybersecurity tools
- Tools for downloading Vimeo and Facebook videos as well.
Notification Sounds
- HUNDREDS OF original notification sounds & ringtones in various formats, for free.
Paco Tip
Microsoft Bookings
A simpler way to organize schedules and manage appointments.
The value of having help!
- Whether a solo tech or a team of techs it takes a team to succeed.
The future of MSP Unplugged
- Refocus and reload.
- More shows coming to the feed (review, tech interview, etc.). Note, for those of you supporting us with Patreon, only the main show with hit you for $1.
- We want more interaction from you. Chat, call in, send in questions. Community, community, community.
- Heads up – if you are in the Facebook group, I may be reaching out to you.
- Just about everything MSP Unplugged is going to be marked Paid Promotion. We are doing this for FCC, etc. reasons. We include referral links and other items that do qualify, but we rarely have sponsored shows. We will announce if the show or review is fully sponsored.
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Partnering with OmniNet enables you to provide the ultimate next generation cybersecurity to your customers at a price, they can afford.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
John Dubinsky
John@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Andrew Bagrin from OmniNet
OmniWAN
SDWAN (Software Defined WAN) service that optimizes the internet connection(s) through various algorithms and technologies.
OmniShield
ElasticUTM provides all UTM security engines working together, not limited to a physical box or location.
OmniBridge
OmniNet specific CPE router that bridges local networks to OmniShield with OmniWAN service. Required for OmniWAN service.
How it works
OmniNet Blog
TEST YOUR CONNECTION
Shield Test
Strong Takeaway's:
- Default settings are a horrible decision. Take the time to configure your devices correctly.
- Make sure you understand the configuration and settings in the devices you use and manage.
- Threats are constantly changing, make sure your devices are updating and adapting.
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Grow your business while proactively protecting clients.
Your success is our success. That’s why the Acronis #CyberFit Partner Program helps accelerate your business growth with robust sales, marketing, and technical support. With the assistance of industry experts, you can ensure that your service provider business is equipped with the cyber protection services needed to succeed.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Amy Luby from Acronis
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
We Make Security Awareness Training FUN
Employee Training shouldn’t be boring, so we fixed it.
Curricula’s fun eLearning LMS platform uses behavioral science techniques, like storytelling, to fundamentally transform your employee online training program. In less than 10 minutes, you’ll launch an unforgettable online learning program.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Nick Santora from Curricula
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Think outside the box. Think inside the box. Where do you want to take your business? Equilibrium can help regardless of the stage of your business. Are you interested in growing profits or developing more brand awareness? Maybe it is time to introduce a new line of services? Equilibrium will help take your business to the next level by assisting you with a review of your current strategic plan or the development of a new one. Then we help you plan.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Peter Busam from Equilibrium Consulting
Social and Marketing Tips
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
We’re people who have been in the hot seat before — as CEOs, CTOs, IT managers, founders, and cybersecurity professionals responsible for keeping our companies safe from hackers and scammers. We experienced first-hand how difficult, time-consuming, and expensive that job can be and we knew there had to be a better way. That’s why we built Havoc Shield.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Brian Fritton from Havoc Shield
Safely Embrace WFH
Working from home is the new normal, but your old cybersecurity practices aren’t enough to stay safe. Engage employees in the solution: a time-efficient, plain language solution that gives IT professionals the reporting and engagement they require.
Address Threats Like a Pro
The new threat landscape is too urgent to wait for a fully staffed internal cybersecurity function. Don’t try to craft and implement remote cybersecurity policies on your own — we’ll be your ally in guarding your growing cyber perimeter.
Create a Security Advantage
You’ve got obligations to your employees, customers, and financial stakeholders. By implementing a modern cybersecurity program, you rise above the rest and shield yourself from threats — while others struggle to keep up with each security crisis as it arises.
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Nobody in their right mind likes sales, yet we do it all the time. Sales can be fun you just have to change how you look at it. John Fazio shows you how in an informative fun way.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
John Fazio from JohnFaziojr.com
1) When is a good time to bring on a Sales rep
2) What kind of sales rep should I bring on? (i.e. Sales Development Rep, Inbound Sales, Outsourced sales)
3) How should they be compensated?
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Helping clients move to the next levels of leadership by focusing on their communication, customer service, and leadership skills.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Charlotte Purvis from CharlottePurvis.com
Customer Service Strategies
The Customer Communication Formula: How to communicate with your customers and boost your customer service brand
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Different models of doing business. There is no one size fits all when it comes to the I.T. Industry. Managed Services vs On Demand aka Break/Fix.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Doug Betts from Live Windows Training
YouTube Channel: LiveWindowsTraining-DougBetts
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
IT is not the sexiest industry, which might explain why it essentially saw no innovation for three decades, but Electric is changing that. CEO and founder, Ryan Denehy, and his executive team actively work against operating at the traditional breakneck pace of a tech startup, putting the emphasis on employee wellness and creating real change (and by that I do not mean free beer and a canned quote on Instagram).
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Ryan Denehy, CEO and founder of Electric
NYC tech startup MSP acquisition/growth story
Throughout the pandemic, Electric sought out to be the antithesis of all things “Silicon Valley bro culture”. The company has seen demand skyrocket during the pandemic and actually reopened its Series B round in March and April for added funds from Dick Costolo and Adam Bain at 01 Ventures.
Some of the initiatives they’ve implemented this year:
- Part of NYTechCares, an initiative that crowd-sources funds, resources, and donations to help low-income students in NYC access e-learning opportunities.
- Partners with The Last Mile, a non-profit organization that provides coding and technology training to the incarcerated population across the U.S., training Last Mile students on coding, general interviews, engineering interviews, and more.
- Mandatory company-wide PTO the first Friday of every month, “No Meetings Thursdays”, and revamped employee review processes emphasizing empathy
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Why pay more for data destruction services, like hard drive shredding, when you can securely erase your confidential data with our software? WipeDrive secure erasure software will eradicate your confidential information without destroying your drive.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Paul Katzoff from White Canyon Software
WipeDrive Is More Secure, Cost-Effective, And Environmentally Sound
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn how Microsoft Office 365 can save you time and money. Gareth Gudger shares tips and tricks so you can get the most out of office.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Gareth Gudger from Core BTS
All things Microsoft Office 365
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
What’s ahead in 2021 concerning virtual desktop and cloud adoption
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Joseph Landes from Nerdio
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Simeon is the first Microsoft 365 multi-tenant configuration sync with broad capabilities for MSPs including deploying new tenant environments using code, managing configurations centrally, and backing up and restoring configurations. We look forward to discussing IT industry trends particularly around Microsoft 365.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
David Nevins from Simeon Cloud
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Grow your Business and Protect your Customers by Partnering with Keeper
KeeperMSP is the most secure cybersecurity and password management platform for preventing password-related data breaches and cyberthreats. Designed exclusively for Managed Service Providers (MSPs), KeeperMSP provides a powerful and easy-to-use platform enabling you to protect your customers’ and your own passwords and sensitive data in secure, encrypted vaults. You can provision, manage and audit all of your customers from a central admin console, while still maintaining stringent privacy and security policies for all users.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Mark Cravotta from Keeper Security
Keeper Bolsters its Executive Team with Two Cybersecurity Industry Veterans, Fueling its Growth Plans for 2021
Keeper MSP
DefenTec case study
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
What are some of the things to look for when selling an IT, Managed Service Business?
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Support This Show
Patreon.com/MSPUnplugged
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Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
John Dubinsky from The Maven Group
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
CryptoStopper™ ransomware protection is continually monitoring for nefarious encryption activity. It includes self-healing elements and offline alerts to make sure your networks are always protected.
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix or anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
Live Show and Chat every Friday at Noon EST
Hosted by:
Jeff Halash from TechNut Computer Repair
Jeff@MSPUnplugged.com
Paco Lebron from ProdigyTeks
Paco@MSPUnplugged.com
MSP Unplugged
Video
Live Show and Chat every Friday at Noon EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Amazon Affiliate Link
TechCon Unplugged – CLICK HERE to Get Your Tickets Now!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Topics and Links:
Guest
Greg Edwards from CryptoStopper
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Kevin Ranke from I.T. Reboot
MSP Unplugged
Video
Live Show and Chat every Friday at Noon EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
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TechCon Unplugged - BE THERE!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Main Topic:
Goals for 2021
Links:
MSP Unplugged Docs
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
John Dubinsky
Kodie Dower from NinjaRMM
AJ Singh from NinjaRMM
MSP Unplugged
Video
Live Show and Chat every Friday at Noon EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
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TechCon Unplugged - BE THERE!
BRINGING THE I.T. COMMUNITY TOGETHER
Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Main Topic:
Deliver exceptional IT services with powerful remote tools
NinjaRMM offers all the tools you need for endpoint management and none that you don’t. We combine a comprehensive IT monitoring and management toolset with best-in-class integrations into a single-pane-of-glass, ensuring you can deliver exceptional IT services quickly and effectively.
Links:
John Tip
Privnote.com
Send notes that will self-destruct after being read.
Pwpush.com
All passwords are encrypted prior to storage and are available to only those with the secret link.
Once expired, encrypted passwords are unequivocally deleted from the database.
Vendor Communication - Enroll with a partner, not a vendor. When there are problems (and there will be) make sure your vendor communities with you or even directly with your customers on the issue and status.
NINJA - Kodie Dower Tip
Stay curious. Push, learn and understand something new on a regular basis.
Stay Hungry Stay Foolish
NINJA - AJ Singh Tip
Say yes… and learn along the way!
Trello
Trello helps teams work more collaboratively and get more done.
Trello’s boards, lists, and cards enable teams to organize and prioritize projects in a fun, flexible, and rewarding way.
NINJA RMM
Remote Monitoring and Management Software You'll Enjoy Using
Everything you need to deliver 100% remote IT support.
Started January 2013 (incorporated Jan 2014)
Product Board
Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap.
NINJA BLOG - information and changes
5.0 Features
4.6 Features
NINJA RMM Backup
NINJA Live Chats
NINJA Pricing
Pay-per-device pricing for the #1 RMM Software
G2 RMM Grid
Remote monitoring and management (RMM) software is used for network management and asset monitoring for IT systems. These tools provide visibility over connected endpoints, actions taken, and network performance. These tools are used within IT departments to ensure remotely connected IT assets are standardized, performing optimally, and operating in accordance with standards. RMM tools typically come with features that allow IT professionals to track issues, monitor systems, allocate tasks, and automate maintenance jobs.
RMM software can help businesses gain insight into the performance, health, and status of their various IT assets. They can also help IT
MSP Unplugged Docs
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Kyle Kenyon from Pro Tech Guy
John Dubinsky from Maven Group
MSP Unplugged
Video
Live Show and Chat every Friday at Noon EST
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Support This Show
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Main Topic:
What things are you working on in your business?
Links:
John Tips
Using Windows Defender? Check out Configure Defender
ConfigureDefender is a small utility for configuring Windows 10 built-in Defender Anti-Virus settings.
UVK
Fred has 16+ other stand alone apps available.
Notable:
Clear Disk Info is a free software program that provides a clear view of health related information about connected storage devices. Keeping an eye on storage devices is essential when you work with computer systems. A storage device failure could lead to data loss or corruption of system files that prevent certain functionality or the system from booting at all. This tool supports S.M.A.R.T. monitoring, NVMe health log and USB connected devices. Unlike most tools of the same kind, Clear Disk Info displays the information in a human readable, user friendly way.
WAU Manager (Windows Automatic Updates Manager) is a fully featured replacement for the built in Windows Updating interface. This tool gives you full control of the Windows Updates, such as when and how they are installed, and has full uninstall and maintenance support for Windows updates.
Kyle Tip
Organization and Automation!!
Put the time in now to save time latter
A little organization now saves time later
Check Out 10 Forums - great news, tips tutorials, scripts:
Paco Tip - Privnote - Send notes that will self-destruct after being read.
Build Your Business with the Basics
Do you understand business. To serve business, you have to understand how business works. “The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT."
Read: The Phoenix Project
Crash course on the dynamics or an organization and IT
Manage your organization by eye or Control by visibility
Based on Just in Time Manufacturing
Move with purpose in your business. The ticket system.
Challenge, Consider, Conclude
Skeptoid: Principles of Curiosity
Eat your own Dog Food (to master it for your customers)
Google Workspace - Sites, Forms, Currents, etc.
Organization is key
3 Digit Code
IP Address Ranges
KISS everything. Standardize!
Keep It Simple Stupid
Things are already complex enough.
Choose your battles and stick to your guns. Create Balance.
Are you a full service provider or a endpoint service provider
The Equation: All other things being equal (commitment, integrity, etc.)
What makes your job easier is good for your clients.
Domotz
Domotz helps you manage multiple networks at multiple locations anywhere in the World - all in one easy to use interface. One person can deploy remote monitoring and management software in less than 15 minutes.
OVRC
OvrC (oversee) is a revolutionary support platform for professionals that allows them to remotely manage, configure, and troubleshoot devices on the network. From basic home theaters to large-scale networking infrastructures, OvrC empowers pros to keep everything running smoothly.
BOOK - Who Moved My Cheese
DAKBoard
MSP Unplugged Docs
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Corey Fruitman from Instant Housecall
MSP Unplugged
Video
Live Show and Chat every Friday at Noon EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
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Main Topic:
Taking care of yourself as an entrepreneur.
Links:
Corey’s Movember page or Team Movember page: ... Whichever you prefer... People have been donating to both. Note that those are Canadian dollars so that's like $1.25 American.
Movember YouTube channel
MSP Unplugged Docs
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Matt Solomom from ID Agent
MSP Unplugged
Video
Live Show and Chat every Friday at Noon EST
Email: Jeff@MSPUnplugged.com
Support This Show
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Main Topic:
Darkweb Monitoring and Phishing
Links:
ID Agent:
For a LIVE Demo
To watch pre-recorded short demos of each product offering:
To connect with Matt Solomon:
https://www.linkedin.com/in/mjsolomon/ or matt.solomon@kaseya.com
MSP Unplugged Docs
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Doug Miller from Brightworks
MSP Unplugged
Video
Live Show and Chat every Friday at Noon EST
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Main Topic:
The days of relying on expensive and difficult-to-manage in-house infrastructure are quickly going by the wayside as businesses now demand more accessible, easy-to-use, and secure technology. That is why the Brightworks Group doesn’t approach IT like your ordinary IT services provider.
Brightworks utilizes cloud-based IT solutions to help our customers create a complete technology ecosystem: hardware, data storage, remote access, and data security. We work with our customers to understand and identify the unique demands they face and create packaged IT services that help deliver the exact solution they need, without the extra services and expenses they don’t.
Switching to cloud-based IT services can also help eliminate many burdensome technology-related expenses such as maintaining on-site infrastructure and servers and supporting internal IT staffing.
Brightworks partners with industry leaders in reliable, powerful, cloud-delivered, and completely managed solutions like Avatara, SKOUT, Datto, Mimecast, and others in order to provide our customers with the very best IT services for their business that maximize work efficiency and data security while minimizing your IT-related costs.
Links:
MSP Unplugged Docs
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Doug Betts from Computer Age Consulting
MSP Unplugged
Video
Live Show and Chat every Friday at Noon EST
Email: Jeff@MSPUnplugged.com
Support This Show
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Main Topic: Free Training on anything Windows from a Computer Consultant Veteran.
Links:
YouTube Channel LiveWindowsTraining-DougBetts
Website LiveWindowsTraining.com
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
MSP Unplugged
Video
Live Show and Chat every Friday at Noon EST
Email: Jeff@MSPUnplugged.com
Support This Show
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Main Topic: Talking business and thought process
Links:
Flexispot Electric Standing Desk 48 x 30 Inches Height Adjustable Desk
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Mike Slodowski from Magnus Box
MSP Unplugged
Video
Live Show and Chat every Friday at Noon EST
Email: Jeff@MSPUnplugged.com
Support This Show
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Main Topic:
What to do to properly backup or test systems.
Links:
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Liz Pifko from Corvinus Law
MSP Unplugged
Video
Live Show and Chat every Friday at Noon EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
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Main Topic:
Innovative and cost-effective legal representation packages in the areas of Business/Corporate and Intellectual Property (IP) Law.
Links:
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Paul Green from MSP Marketing
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
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Main Topic: Growing and marketing your MSP / IT support company
Links:
Paul Greens MSP Marketing
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Ervis Micukaj from JET IT Services
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
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Main Topic:
Running an MSP in Shanghai, China.
Common IT issues for Multinationals operating in China.
Connectivity issues, security and lack of SOPs for their IT.
Some changes happening.
Links:
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by
Paco Lebron from ProdigyTeks
Robin Livesay from Uplevel Systems
Cris Rivera from Cris’s Tech Repair
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
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BuyMeACoffee.com/MSPUnplugged
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Main Topic:
Rethinking Managed Services
Taking small business IT infrastructure to the next level
Links:
Uplevel Systems
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Ethan Larson from Sandler Partners
John Ellis from Sandler Partners
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
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Main Topic: Benefits for VARs, MSPs and IT Consultants * Diversify your revenues with voice, data and cloud services * Free up your customer budgets for core services with network cost savings * Protect your accounts from competitive full-service providers * Stay ahead of the technology adoption curve with cloud services * Retain your customers that are moving from CAPEX to OPEX models * Tap Power Closers when you need them to make the sale * Choose upfront or recurring commissions on a deal-by-deal basis
Links:
Ethan’s contact info: Ethan Larson / elarson@sandlerpartners.com / 714.733.3061
Sandler Website: www.sandlerpartners.com/elarson
Library of Providers: www.sandlerpartners.com/providers
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
William Leichter from Virsec
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
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Main Topic: Security technology has not kept pace with the rapid shift to virtual infrastructure, and disappearing network boundaries.
Links:
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Ian Alexander from SyncroMSP
Crystal Henkle from SyncroMSP
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
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Main Topic: SyncroMSP
Combined RMM and PSA Platform including Invoicing, Credit Card Payments, Help Desk, Customer Management, Automation, Scripting, Remote Access, Email Marketing and more.
Links:
Sign up for a FREE 30-Day Trial + a FREE 1:1 Demo
Open Office Hours: Registration
Facebook: Syncro Users Group
Syncro Blog: Development Cycle
SyncroMSP: YouTube Channel
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by
Paco Lebron from ProdigyTeks
Rick Smith from Renactus Technology
Josh Lamb from DNSFilter
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic:
Protect your users from online security threats and inappropriate content with DNSFilter®
Links:
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by
Paco Lebron from ProdigyTeks
John Dubinsky from Maven Group
Billy Austin from Rocket Cyber
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
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PayPal.Me/MSPUnplugged
Main Topic: Managed SOC Platform
Built for MSPs delivering cyber security to SMBs
ENDPOINT | NETWORK | CLOUD
Links:
Call to Action:
Our friends over at Syncro are hosting a giveaway for a few weeks. Those who sign up for a free trial of Syncro and attend a product tour will receive a nifty Syncro mug! Visit the URL to book your demo today: https://bit.ly/mugpl
Paco Tips
Smart Calling on Sales
In this new day and age you need to re-adjust your sales process and comfort. My good friend blah blah blah
John Tips
Microsoft Windows File Recovery (Windows 20-04 only)
Accidentally deleted an important file? Wiped clean your hard drive? Unsure of what to do with corrupted data? Windows File Recovery can help recover your personal data.
** Do not ignore the Store for Microsoft tools that might help. - Windows Scan, Microsoft Whiteboard, Wireless Display, etc.
whatsmyip.org
WhatsMyIP.org started in April of 2001 when I bought this domain name on a whim. This site was originally hosted on an Apple Mac Quadra 700, connected to a residential internet connection, and the IP Addresses were retrieved via AppleScript. We've come a very long way. If you want to see how long, check us out on Archive.org!
** Port Scanners, WhoIs & DNS, Website Rankings, Password Generator, MAC Address Lookup, etc., etc., etc.
VOIP Tips (rant)
If you are going to be a VOIP provider you ARE going to be a network engineer.
- If your vendor cannot provide you recommendations on the following - FIND A NEW VENDOR.
- Your vendor vetting is EXTREMELY important. Your vendor will easily be 70% of a successful installation. 95% of VOIP sales vendors will ask nothing about the current infrastructure or supply necessary requirements. Understand that your customers really have no idea what VOIP is, they simply want phone service.
- There is nothing VOIP cannot do versus an on-site PBX with the correct vendor and configuration.
- You need to have commercial grade equipment for a successful installation that supports the settings requirements of VOIP (RTP and SIP traffic (QoS) and firewalls that are SIP/VoIP friendly).
- Know and understand UDP. You will need to configure or accommodate this for BLF (Busy Lamp Field).
- Know and understand QOS (quality of service) so you can prioritize traffic.
- Large VOIP installations are going to most likely need a separate VLAN for voice.
- Correctly configure your firewall to bypass trusted VOIP traffic without inspection.
- You will need both LAN and WAN bandwidth. Example: Take the amount of phone connections times 100kpbs (check with your VOIP vendor) for a good approximation of just your voice needs.
- Do not forget about VOIP security. Make sure your vendor considers compliance and feature needs (spam calls, HIPAA, training, etc.). Make sure you 911 is correctly configured.
Billy Tip
Have insight and visibility into customer account authentications.
Guest: Billy Austin - President & Co-founder at RocketCyber
Billy Austin LinkedIn Profile
RocketCyber:
FAQ’s
BLOG
How to Videos
RocketCyber's threat detection apps provide solutions for many cybersecurity use cases. Each use case facilitates cyber monitoring opportunities for the managed service provider. Login to your account to turn on preferred RocketApps, no separate installation required.
Each App is purposely built to detect malicious/suspicious activity spanning endpoint, network, and cloud attack pillars. When threats are detected, RocketCyber provides the MSP operator reporting, a triage view, and the ability to generate tickets to your PSA.
Cybersecurity Framework (NIST)
Pax8 NIST Cybersecurity Framework
Windows Defender
Cylance
Webroot
Sentinel One
Untangle Firewall
What is a firewall Syslog - firewall log monitoring acting as a syslog collector. Messages are parsed, analyzed, and enriched with threat intel for potential threat indicators. When a threat or security event is detected, message details show up in the console.
What is a Syslog?
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Joe KnezovichfromCyber Onsite Services
Reilly Chase from HostiFi
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
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Main Topic: Remotely monitor and manage UniFi devices
Links:
“You can learn more about HostiFi at https://hostifi.com or schedule a meeting with Reilly at https://calendly.com/reillychase”
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by:
Paco Lebron from ProdigyTeks
Chase Doelling from JumpCloud
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
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Main Topic: Admin Life Redefined
Manage and control all your organization’s identities, assets, & resources using the world’s #1 cloud directory service.
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
Links:
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by
Paco Lebron from ProdigyTeks
Al Alper from CyberGuard360
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: PIIGuard360 is a Breach Prevention, Employee Education, Compliance and Documentation Platform Built By An MSP for MSP’s
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
Links:
60-day for $1 “Kick the Tires” signup
PIIGuard360
Comparison to BSN and ID Agent (though we don’t name them)
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Paco Lebron from ProdigyTeks
Roy Karen from Cyberfish
Paul Fickel from Manus Dei
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: Cyberfish combines Computer Vision and AI to stop phishing emails and websites in real-time - before they have been reported or added to the blacklists.
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
Links:
NinjaRmm Battle Station Royale Giveaway
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Eric Vazquez from Chicago Park District
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: Finding the family - work (full-time job) - IT business balance
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
Links:
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Kyle Kenyon from Pro Tech Guy
Jason Miller from Unbound Digital
Corey Kirkendoll from 5K Technical Services
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: State of Business: The good, the bad and the ugly
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
Links:
D7Tech.com/Tweaky
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
James Hatzell from Skout CyberSecurity
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: Cyber risk is hard to explain, difficult to see, and expensive to manage for MSPs. SKOUT makes it easy to see your risk, makes cyber affordable, and we help MSPs sell it.
GetSkout.com
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
Links:
Ninja RMM Battle Station Royale Sweepstakes: Level up your Home Battle Station
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Rob Bowker from dmarcian
Mike WisefromClockwork Networks
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: Domain-based Message Authentication Reporting and Conformance (DMARC) is a free and open technical specification that is used to authenticate an email by aligning SPF and DKIM mechanisms. By having DMARC in place, domain owners large and small can fight business email compromise, phishing and spoofing.
dmarcian
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
Links:
Shared Docs to help you in your Business
Jumpcloud MDM
Getting Started
Remotely Installing Applications Using Commands
DMARC and Global Cyber Alliance
DMARC adoption grew by 300% in 2019
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Marvin Bee from MB Systems
Adam Carpenter from IT Professionals of Iowa
Paul JoynerfromSysadmin Today
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: What are the new Network Trends happening today?
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
Links:
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Nigel Moore from The Tech Tribe
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee.com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: How to Package and Price your MSP plans
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
Links:
Google Cloud Identity
Survive & Thrive free PDF
Survive & Thrive on Kindle
Package, Price, Profit: The Essential Guide to Packaging and Pricing Your MSP Plans
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
John Fazio from Zorus
Jennifer Bleam from MSP Sales Revolution
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee,com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: How to be better at sales
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Links:
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
Paycheck Protection Program
Google Alerts
The Little Red Book of Selling
Response Block Selling
The Law of Success
Prospect the Sandler Way: A 30-Day Program for Mastering Stress-Free Lead Development
Sales EQ
Psycho Cybernetics
Think and Grow Rich
The Richest Man in Babylon
Free 30-Day Cybersecurity Success Roadmap
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Joseph Landes from Nerdio
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee,com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: How MSPs can maintain a robust revenue pipeline in times of financial uncertainty
In times of change, it’s important to have the foundational knowledge of the cost-effectiveness that Microsoft’s bundling/integrated workspace provides. With a smart combination of these offerings and often overlooked cost-saving features strengthened by technology, a well-outfitted IT strategy can effectively target and prevent pain-points service providers are currently struggling with to help them make more money.
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Links:
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Ken Patterson from Pax8
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee,com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: Cloud Distribution with Pax8
Ken Patterson
Director of Community
kpatterson@pax8.com
Phone: 720-773-4861
Teams : 720-381-3447
Mobile: 781-307-0506
www.pax8.com
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Links:
MSP Covid-19 Help Chat
Here are some events that Pax8 will be doing.
Partner Town Hall: How Remote Work is Affecting Our Business, Employees, and Clients
The town hall on Wednesday, April 22 at 11:00am MST will cover:
- How their day-to-day has shifted since the move to remote work and how they are managing external business processes
- Which solutions they deployed to enable remote work for their teams and how they have been motivating employees
- How they are supporting their clients’ industry- and geographic-specific challenges
- Other ways they are helping clients through this time and how they are handling communications
Technology Solutions for a Remote Workforce
Get to know the Pax8 solutions for working remote.
Take a deep dive into Microsoft Teams, Zoom, and Evolve IP to learn how you can use them to support your clients and empower a productive and secure remote workforce.
On-Demand Webinar: Pro Tips for Getting the Most Out of Microsoft
Maximize the remote Microsoft experience by unleashing the power of Microsoft Teams as a hub for remote collaboration and by remotely skilling up the Microsoft expertise of your technical bench. During this webinar, you'll hear Craig Donovan, Pax8 VP of Partner Solutions, Lyndsey Hoffman, Microsoft Programs Director, and Ryan Cromar, Microsoft Partner Development Director, discuss how to support your clients' remote productivity needs through customization, configuration, and integrations. You'll also find out how your team can remotely earn Microsoft certifications through a leading education platform.
The webinar will cover:
- How your peers are handling remote Teams roll-outs, training, and support
- Configuration best practices to harden Teams for optimal remote security
- Leveraging built-in integrations and recommended app extensions for improved content collaboration and project management
- The new Pax8 program to help your remote workforce earn Microsoft certifications
- How to get access to the leading education platform for Microsoft certifications
- Understanding new Microsoft offers that are in-market
Instant Housecall Kickstarter is a free program designed to help new entrepreneurs who were impacted by layoff due to coronavirus. If you are starting a new computer repair, MSP, IT service, or IT consulting business, Instant Housecall Kickstarter is for you.
PARTICIPANTS RECEIVE
6 months free Instant Housecall Remote Support Software (Entrepreneur Edition)
6 months free mentoring from an industry advisor, 1 hour each month for 6 months
Join Instant Housecall Kickstarter
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Alex Chamandy from Envescent
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee,com/MSPUnplugged
PayPal.Me/MSPUnplugged
Main Topic: What security measures should you have in place and what do you use?
- Endpoint or Antivirus software
- Cloud Email Security or Advanced Threat Protection
- Authentication and password security
- Archiving
- Biometrics
- Data-centric security is an approach to security that emphasizes the security of the data itself rather than the security of networks, servers, or applications.
- Email Continuity and DRPs
- Encryption
- Firewalls (hardware or software)
- Virtual LAN (VLAN) is any broadcast domain that is partitioned and isolated in a computer network
- Hashing passwords
- Intrusion detection systems (IDS) is a device or software application that monitors a network or systems for malicious activity or policy violations.
- Logging and auditing
- Multi-factor authentication
- Vulnerability scanners is an application that identifies and creates an inventory of all the systems (including servers, desktops, laptops, virtual machines, containers, firewalls, switches, and printers) connected to a network.
- Timed access control is where you will indicate which devices are allowed to access the internet at what times.
- Internet Security Awareness Training
- Virtual private network (VPN)
- Sandboxing
- Intrusion Protection Systems (IPS) is a network security/threat prevention technology that examines network traffic flows to detect and prevent vulnerability exploits.
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Links:
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Dave Greenbaum from DoctorDave Computer Repair
Bryce Whitty from Technibble
Bryan Sevener from Valor Technologies
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee,com/MSPUnplugged
PayPal.Me/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Show Sponsor: Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Main Topic: What can you do to come out on top when adversity hits you?
Links:
Facebook Page: TCPIPpodcast - Technology, Cybersecurity, Policy Information Podcast
Twitter: @BryanSevener
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Dave Kleinatland from Huntress Labs
Tom Lawrence from Lawrence Technology Services
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
BuyMeACoffee,com/MSPUnplugged
PayPal.Me/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Show Sponsor: Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Special Discount for Listening to MSP Unplugged:
- Half price for the first three months, or
- 2 additional months free on a yearly Subscription
To claim your discount, Go to InstantHousecall.com sign up for your Free 15 Day Trial
Then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Main Topic: Huntress
Our Offense is Your Defense
REAL THREAT HUNTING.
MORE THAN JUST ALERTS.
Attackers use their knowledge of how antivirus and other preventive security products work with persistence methods like fileless malware, backdoors, and application masquerading in order to evade detection.
Effectively hunting attackers and rooting them out demands a new approach. Through our unique focus on attacker persistence, we use innovative algorithms and human intelligence to help you pursue and challenge these threats.
Links:
Simon Sinek - How great leaders inspire action
Huntress Marketing Assets (Do your own Hacking Windows demo!, Selling Cybersecurity Guide, and more!)
Huntress Labs Free Trial
Our monthly webinar, Tradecraft Tuesday, come chat with our founders about Cybersecurity goings on
Past episodes of Tradecraft Tuesday and more on our YouTube page
List of Free Software and Services During Coronavirus Outbreak
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Robin Livesay from Uplevel Systems
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Show Sponsor: Instant Housecall
Remote support that is easy to use.
FREE Auto PC Repair to track down and kill unwanted viruses
FREE subaccounts to let your customers control their own PCs from home
Subaccounts are free until the WHO proclaims the pandemic is over
- Half price for the first three months, or
- 2 additional months free on a yearly
Go to InstantHousecall.com
To claim the discount, place your order online then e-mail Corey@instantHousecall.com and tell him you're an MSP Unplugged listener
Main Topic: Uplevel Systems
Active Directory users and computer management
Built-in SD-WAN capabilities
Managed VPNs
Quality of Services Prioritization (QoS)
Dual WAN load balancing
Fast VoIP failover
Sophisticated firewall
Deep Packet Inspecttion (DPI)
Content Filtering
Country Blocking
Built-in 1/5 TB encrypted NAS
snapshots
ransomware protection
cloud disaster recovery
encrypted archives
Critical data always backed up to the cloud
Remote management, diagnostics, alerting
No static IPs or ISP holdups on our cloud-based VPNs
Simple PCI-DSS and HIPAA compliance
Links:
Uplevel Systems
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Matt Rodela from Tech Site Builder
Ramey Bell from TechReputation
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Main Topic: How to overcome marketing overwhelm
Links:
TechMarketingEngine
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Giancarlo Fanelli from Domotz
J.B. Fowler from Domotz
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Main Topic: How do you manage your customers IOT devices?
Links:
Sales@domotz.com
Learn to Run Your I.T. Business
Hosted by Paco Lebron from ProdigyTeks
Tim Taylor from TaylorWorks.com
Tom Bull from Two River Computer
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Main Topic: Things you should have implemented in your business but haven't
Links:
How to Start and Run a Successful I.T. Company Without Losing Your Shirt
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Rich Freeman from Channel Pro Network
Matt Whitlock from Channel Pro network
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Main Topic: How can you adapt to the ever-changing trends in the marketplace?
Links:
Channel Pro Network
Information on ChannelPro SMB Forum events
Downloadable episodes of the ChannelPro Weekly podcast
The ChannelPro Fountain of Youth article I mentioned
The infamous episode of the ChannelPro 5 Minute Roundup shot at Matt’s home a few weeks ago
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Joseph Landes from Nerdio
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Main Topic: Public Cloud trends in 2020 and benefits of moving to the public cloud
Links:
- Nerdio Site
- Nerdio Academy
- Nerdio Socials:
-
Good to Great: Why Some Companies Make the Leap and Others Don't
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Curt Soderquist from CS Computers
Nick Shaw from d7xTech
Tom Lawrence from Lawrence Technology Services
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Show Sponsor:
Main Topic: What Tools do you use in your Business?
Links:
d7xTech
Lawrence Technology Services
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
Mike Slodowski from Magnus Box
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Main Topic: Security Best Practices
Links:
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Main Topic: How do you prepare when your favorite vendor gets acquired?
Links:
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley
Learn to Run Your I.T. Business
Hosted by Jeff Halash from TechNutPC.com
Paco Lebron from ProdigyTeks
MSP Unplugged
Video
Live Show and Chat every Sunday at 7:30pm EST
Email: Jeff@MSPUnplugged.com
Support This Show
Patreon.com/MSPUnplugged
Join us for the 2020 ANNUAL – TECHCON UNPLUGGED
BRINGING COMMUNITY TOGETHER
Get away from your business, for a weekend of learning, fun and some new relationships in a getaway retreat
Join like-minded business owners to help your IT business thrive! Hear from experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level.
Sept 25th-27th 2020
Grand Rapids MI
TechConUnplugged.com
Ask for Ubiquiti Rep Tony Rassavong to get in contact for Techcon Unplugged
Main Topic: What processes can you improve on this year in your business?
Links:
If you didn't get a chance to re-look over the last year.
Look at Technibble’ s article GET YOUR MSP BUSINESS OFF TO A STRONG START IN 2020
Paco Tip: Bitwarden Tool
Jeff Tip: Simplify Your Toolset
Malwarebytes Techbench
Layered Security
Essential Security Best Practices for MSPs
VOIP:
Freedom Voice
Cytracom
IOT Security
IOT Playbook
Connecting with Great Partners
Cloud Distributor: pax8
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Music By Jim Holley