Transaction Trending, a podcast by ETA: Recent Episodes
Transaction Trending, a podcast by ETA
Transaction Trending is a podcast powered by the Electronic Transactions Association, the trade association and the voice of the payments technology industry.
Join ETA CEO Jason Oxman twice a month for a look into the people, places and things that are shaping the payments technology industry, and our economy as a whole, for the better. We'll bring together diverse voices and perspectives, and explore a wide range of stories and trends.
Log onto transactiontrends.com for the latest on the podcast and other payments news, and be sure to subscribe on SoundCloud, Apple Podcasts, Google Play and other places you find podcasts.
ETA CEO Jodie Kelley joins the podcast to discuss recent trends and research regarding payments and COVID-19, as well as what to expect at TRANSACT Connect.
Alecia Muth, Director of Market Intelligence at The Strawhecker Group, provides data that gives on SMBs and payments that gives dimension to our collective understanding of the COVID-19 pandemic.
Derek Webster, CEO of CardFlight, and Adam Bloomston, President of Payroc, join Amy Zirkle, VP of Industry Affairs, to discuss the unique challenges facing SMBs and payments companies during the COVID-19 public health emergency.
Amy is joined by Scott Talbott, SVP of Government Affairs at ETA. Together, they walk you through the landscape of COVID-19 for the payments technology industry – what it means for our advocacy work as well as how our members are responding.
Dave Ellis, VP of Forensic Investigations at SecurityMetrics, talks payments fraud trends and his career in law enforcement with Amy.
Adam Bloomston, President of Payroc, joins Amy to discuss the four-way merger of Payroc, Payscape, NXGEN and BluePay Canada.
On this episode of Transaction Trending, Amy is joined by Dimitri Akhrin, founder and President of IRIS CRM.
Stacy Hughes, SVP of IT Governance, Risk and Compliance at Global Payments joins Amy to discuss PCI, payments security and data.
NCR Payments Solutions COO Diana Mehochko talks trends in 2020 and marketing a fully-integrated payments solution.
Rupa Krishnan, Vice President of Network Services at American Express, discusses Secure Remote Commerce (SRC) with Amy.
On another special episode, Transaction Trending rewinds to the first part of our first spin-off podcast, SoundBytes: Women Driving Payments Innovation.
On this special episode, Transaction Trending rewinds to the third part of our first spin-off podcast, SoundBytes: Women Driving Payments Innovation.
Elavon Chief Strategy Officer Brian Mahony joins Amy to discuss software strategies for merchant acquirers.
Amy talks to Richie Serna, CEO and co-founder of Finix, a SF-based startup that works with SaaS companies to help them do their payments.
Visa Global Head of Contactless Payments Dan Sanford talks promoting contactless payments in the United States.
On this episode of Transaction Trending, podcast host Amy Zirkle is joined by Jeff Johnson, Senior Vice President of Commercial Prepaid at Netspend for a conversation on the prepaid marketplace.
On this episode, Transaction Trending host Amy Zirkle is joined by Steve Sotis, founder and CEO of eProcessing Network, for a conversation on his business, his observations on the changing landscape for payments companies like his, and his views on the trends and tactics that are driving payments innovation.
On this episode, Julie Pukas, Head of Commercial Product and Merchant Solutions for TD Bank, joins Amy Zirkle on the podcast to discuss her career, her opinions on continuing education and professional development for payments professionals, and her unique perspective as a leader with experience on both the issuing and acquiring sides of our industry
Derek Webster, Founder and CEO of CardFlight, joined Interim ETA CEO Amy Zirkle to talk about his journey founding and building CardFlight. The conversation was a “how I built this” look at his motivations, challenges and successes in payments entrepreneurship.
On this episode of Transaction Trending, ETA Interim CEO Amy Zirkle is joined by Diane to discuss her career, her advice to young leaders, and her observations on the direction of the payments technology industry.
Laura Wagner, Chief Visionary Officer of Digitzs, joins ETA Interim CEO Amy Zirkle for a conversation on her career, Digitzs and her vision of leadership in a fast-changing market.
On this episode, a conversation on what's new in payments security with Troy Leach, Chief Technology Officer at the PCI Standards Security Council.
On this episode of Transaction Trending, we continue our conversation on where politics, policy and payments meet.
Joining Interim CEO of ETA Amy Zirkle and ETA Senior Vice President of Government Affairs Scott Talbott on this episode is a real leader for FinTech in Congress: Rep. Gregory Meeks.
Ralph Dangelmaier, CEO of BlueSnap and member of ETA’s Board of Directors, joins ETA Interim CEO Amy Zirkle at TRANSACT to talk about his career, the growing and changing payments marketplace, and opportunities for ISVs and payments platforms in the payments industry.
OB Rawls, President of Payment Processing North America with Paysafe, joins ETA Interim CEO Amy Zirkle at TRANSACT to talk about his career, his observations on our changing industry, and Paysafe.
On this special edition of Transaction Trending, host and ETA Interim CEO Amy Zirkle talks to members of ETA's staff to hear more about what's next and exciting at TRANSACT, the world's largest payments technology event, April 30-May 2 in Las Vegas.
On this episode, ETA Interim CEO Amy Zirkle is joined by Kevin Brown, Vice President of Strategic Partnerships and Marketing at Wirecard North America. He leads go-to-market strategy, brand expansion, and the marketing and communications organization at Wirecard North America, and is an expert in new payments channels in ecommerce and mobile.
In the final episode, we examine the changing face of payments innovation, and hear perspectives on leadership, culture, and diversity from women driving the future of payments. We ask – what can we learn? And how can we make the future of commerce not only more powerful in its products and services, but the best industry for amplifying opportunities for women to succeed?
In part two of SoundBytes: Women Driving Payments Innovation, Interim CEO and podcast host Amy Zirkle explores a seemingly simple question: what does software innovation mean for merchants and consumers?
In the first part of SoundBytes: Women Driving Payments Innovation, Interim CEO and podcast host Amy Zirkle dives into the nuts and bolts of the data, technology and partnerships that are driving forward new and innovative approaches to solving payments acceptance for merchants.
Introducing SoundBytes: Women Driving Payments Innovation, a three-part limited series which takes a look at the future of commerce and the women who power it.
Interim CEO of ETA Amy Zirkle brings you the stories, people, and technologies leading the payments industry. Stay tuned on this channel this week to hear this new podcast.
ETA Interim CEO Amy Zirkle talks to Jon Pollock, Senior Vice President and Chief Product Officer at Worldpay, to discuss startups, payments innovation and the new Payments' NexTen program at TRANSACT.
On this special episode of Transaction Trending, Jason Oxman introduces Amy Zirkle, Interim CEO of ETA, as the podcast's new host.
Phil Goldfeder, SVP of Public Affairs at Cross River Bank, and Chris Koegel, Director of Regulatory Affairs at T-Mobile, join ETA CEO Jason Oxman to discuss FinTech, policy and expanding access to financial services for underserved consumers.
ETA Board President and CEO of Celero Commerce Kevin Jones joins Jason Oxman on the podcast to discuss private equity, payments entrepreneurship, trends in 2019 and his focus as ETA's top volunteer leader.
ETA CEO Jason Oxman joins Rep. Blaine Luetkemeyer [R-MO-3] in his Capitol Hill office to discuss payments technology policy from his perspective as a member of Congress.
Transaction Trending is back for 2019!
We discuss some big topics on this podcast - data security, next-gen solutions like biometrics and AI, mobile payments, value-added solutions and the cloud. But what do these macro trends mean for American entrepreneurs and small businesses? And how can ETA members best support SMB growth?
On this episode, Todd Linden, CEO, Payments Processing North America for Paysafe, breaks down what payments technology innovation means for SMBs by highlighting data from Paysafe's recent "Lost in Transaction: The Future of Payments for SMBs" report.
We are nearing the end of 2018. It’s been an electrifying year in payments technology. High-profile mergers and acquisitions totaling over $40 billion, a rapidly-changing sales channel, and the proliferation of new payments solutions have made 2018 one of the most innovative years in our industry’s history.
The end of the year also marks the end of our first year of podcasting at ETA.
We’ve featured a myriad of voices on the Transaction Trending podcast. Twenty-two leaders from across the payments ecosystem have joined us on the show, including the CEO of the world’s largest payments processor, startup entrepreneurs in the ISV, PayFac and FinTech spaces, payments security experts, sales channel experts, industry analysts, bankers, policy experts, and retailers.
Their perspectives point to so many examples of a new trend that is defining the industry – the “tech-ification” of payments.
In this best-of spotlight of 2018 podcasts, we'll highlight interviews from top leaders we've had on the show this year, including: -Rushi Patel, co-founder of Homebase -Rich Aberman, co-founder of WePay -Henry Helgeson, founder of Cayan -Emi Yoshikawa, Director of Joint Venture Partnerships, Ripple -Reed Luhtanen, Senior Director of Global Treasury, WalMart -Kim Crawford Goodman, President, Card Services, Fiserv
Transaction Trending will be back on January 2nd, 2019 for another year of exploring the people, places and things that make payments creative and cutting-edge.
Predicting the future is impossible. But for payments technology executives, seeing around the corner, reading the market and leaning-in to future-forward innovation is essential.
It’s not easy, but leaders who excel at it are the ones who shape the way the world pays.
On this episode of Transaction Trending, we’re joined by one of our industry's most recognized leaders. Kim Crawford Goodman is the current President of Card Services at Fiserv, an international fintech powerhouse, where she oversees the company’s debit and credit processing and payments solutions.
Kim has more than 25 years of experience in driving innovation and growth in fast-paced markets like financial services and technology.
Prior to joining Fiserv earlier this year, Kim served as CEO of Worldpay US, President of American Express’ Global Business Travel and President of Merchant Services Americas, and Vice President of Software and Peripherals at Dell.
Kim joined ETA CEO Jason Oxman just after giving a keynote at ETA’s Strategic Leadership Forum to discuss her view of the changing landscape for payments technology and the most important opportunities and challenges for payments tech leaders to consider moving into the future.
Earlier this year, ETA announced that it was expanding its advocacy work in Canada. Our new expanded efforts give the payments industry a stronger voice in Canada for forward-thinking policy that supports innovation and global partnerships.
Canada’s payments marketplace – and the policy environment that it operates in - is one that is unique and very much different to that of the United States. With it comes its own unique challenges, and opportunities, for payments companies in Canada and around the world.
Joining us on this episode of Transaction Trending is Angela Brown, President and CEO of Moneris. Moneris is Canada’s largest payments processors and is among the biggest worldwide.
Angela is an incredible leader in our industry – across her 25-year career in payments, she’s served as an executive at companies including MasterCard, Visa, TSYS and The Canadian Imperial Bank of Commerce. Working in both the United States and Canada before coming to the helm at Moneris in 2013, Angela has a unique expertise on the form and function of the Canadian payments ecosystem. She joined us at ETA’s Strategic Leadership Forum in the Kount podcast production studio to talk about Canada, Moneris and her vision for the future of payments in North America.
When Vantiv acquired Worldpay in a ten-billion-dollar deal at the beginning of 2018, the coming together of these two giants created the largest payments processor by volume in the world.
From its beginnings a little over a decade ago as a spin-off of Fifth Third Bank, Vantiv, now Worldpay’s journey was rapid ascent thanks in large part to its leadership.
On this episode of Transaction Trending, ETA CEO Jason Oxman sits with Charles Drucker, CEO and Executive Chairman of Worldpay. Charles joined Vantiv as President in 2004 before he was named CEO of Vantiv in 2009. As Worldpay’s leader, Charles has been at the helm of the company’s remarkable growth in the payments industry.
Charles joined Jason in the Kount podcast production studio at ETA’s Strategic Leadership Forum to talk about his vision for Worldpay, the future of the payments industry, and what it means to be a good leader in the industry.
Brad Wiskirchen, CEO of Kount, joined Jason in the Kount podcast production studio at ETA’s Strategic Leadership Forum to talk about ecommerce and the future of the payments security in an increasingly online world.
According to ETA’s Payments Trends to Watch report, merchants will spend $2.2 billion this year alone on software solutions for their point-of-sale devices. Our report predicts that merchants will spend even more – up to $2.4 billion – in 2019.
It’s no secret why. As we’ve discussed with ISV and PayFac leaders on this podcast, software solutions deliver a lot of functionality to merchants.
But for acquirers, ISOs and payments processors, software can be a vital tool for driving new products, enhancing services, and extending the reach of payments to new verticals. All told, these solutions have unlocked a new and innovative time for the payments industry.
On this episode of Transaction Trending, we are tapping into some of the excellent content we had at this year’s TRANSACT, the world’s most important payments technology event. Marc Abbey, Managing Partner at Accenture Payments, kicked off our Integrated Payments and Software track at TRANSACT with an overview of the evolving ISV marketplace.
As a leading observer, analyst and advisor to the payments industry, Marc shared insights on how the ISV market has evolved, the opportunities it presents and what future trends may emerge. We bring his address to you now from the halls of TRANSACT.
As the voice of the payments industry, ETA is always busy meeting with policymakers, Members of Congress and industry leaders to promote a policy environment that fosters growth and accessibility for payments. An important element of our advocacy is working closely with our members to educate policymakers on the ins-and-outs of our industry.
On this episode of Transaction Trending, ETA CEO Jason Oxman is joined by Deron Hicks, Vice President of Government Affairs at TSYS. An industry expert, policy wonk and lawyer, Deron is one our industry’s best advocates. He’s an expert on payments policy, and knows what it takes to promote a positive policy environment for payments technology companies.
Listen for insights into how payments technology companies advocate for a positive public policy environment, and for tips on how your payments company can make a difference.
This week on the show, we are building on last week’s conversation with Rushi Patel, co-founder of Homebase. Rushi and ETA CEO Jason Oxman discussed the growing role of software developers in the payments ecosystem.
Software solutions from software developers are bringing more than payments acceptance to a merchant’s countertop. And through partnerships with high-tech, powerful integrated point-of-sale manufacturers, they can increase stickiness and fight merchant attrition for acquirers and their sales channel partners.
The benefits, and new challenges, of this emerging ecosystem between hardware manufacturers and software solutions providers was the topic of one of our best keynotes this year at TRANSACT, the world’s largest payments technology event.
At the show, ETA members Poynt, a hardware manufacturer, and talech, a software company, announced a partnership from the Trustwave keynote stage. Together, the companies will enable talech’s suite of software solutions on the Poynt terminal, unlocking new capabilities for merchants.
Jason moderated a discussion between Poynt CEO Osama Bedier and talech CEO and co-founder Irv Henderson detailing their new partnership and offering TRANSACT attendees the opportunity to get an inside look at the future of hardware-software partnerships.
When merchants power up their new, smart, integrated point-of-sale systems, they want more than just payments acceptance. They want data. They want analytics. They want scheduling and HR tools, inventory management, accounting software, ecommerce integrations, and more. Payments tech companies have been stepping up to deliver.
That’s where companies like Homebase come in. Homebase is an Independent Software Vendor, or ISV. Through a suite of software products, Homebase offers merchants scheduling, timesheet and hiring software, integrated directly into point-of-sale systems. ISVs like Homebase are offering payments companies the value-adds that merchants want. In some cases, ISVs are even venturing into payments processing themselves.
At ETA's recent TRANSACT Tech Atlanta event, ETA CEO Jason Oxman sat down with Rushi Patel. Rushi is the co-founder of Homebase and a former payments industry analyst.
What's next for the ISV marketplace, and how can payments technology companies capitalize? Listen in.
Payment facilitators are shaking up the sales channel in the payments industry. With a new approach to underwriting and a heavy emphasis on fintech, Payment facilitators like Square and Stripe are providing new payments solutions to merchants of all sizes.
Payment facilitators are important to ETA. Our new committee on Payment Facilitators meets regularly to discuss the industry and make connections. We also bring hundreds of payment facilitator and software leaders together at our events like TRANSACT and the TRANSACT Tech series.
ETA CEO Jason Oxman met up with Mark Bishopp earlier this summer at TRANSACT Tech Atlanta. Mark is CEO of Amaryllis, a full-service software platform that can service any payment facilitator. Under his leadership, Amaryllis has forged partnerships with some big players in payments technology.
Mark is an expert in the nuts and bolts of the PayFac marketplace, so Jason and Mark took a moment between sessions at TRANSACT Tech Atlanta to discuss PayFacs and how the market is responding to their innovations.
What started as a ripple has now become a wave. More and more, people across the tech world are setting their sights on a technology that its staunchest proponents say will fundamentally change not only the payments industry, but every industry.
The technology is blockchain, and while its not exactly new, its development, implementation and impact within the payments ecosystem is yet to be fully understood.
On this episode, ETA CEO Jason Oxman is joined by Emi Yoshikawa, Director of Joint Venture Partnerships at Ripple, one of the world’s most prominent blockchain startups. Ripple has developed blockchain technology that can provide global financial settlement solutions to financial institutions. As Director of Joint Venture Partnerships, Emi manages business development for Ripple in Asia.
Emi is an expert in the utilization of blockchain technology for financial institutions. Earlier this year, she participated on a keynote panel on blockchain at TRANSACT, the world’s largest payments technology event.
Tap-and-go: three words that will come to define the payments experience in the United States.
Contactless payments are coming stateside, and the new wave of technological change is being powered by ETA members like Wells Fargo Merchant Services, whose Executive Vice President, Liz Ryan, is the chair of ETA’s Contactless Task Force.
The ETA Contactless Task Force met this year at TRANSACT as part of its ongoing mission to develop and implement an industry-wide plan that encourages the adoption of contactless payments. The task force is co-chaired by Melanie Gluck, VP, Mastercard and includes executive leaders from all relevant segments of the payments technology industry, including all major card networks, payment processors and merchant acquirers, financial institutions, software and tech firms, hardware developers and sales channel organizations.
ETA CEO Jason Oxman caught up with Liz – who, in addition to chairing the task force, also sits on ETA’s Board of Directors – on the show floor to talk about the ETA Contactless Task Force. She also gave her view of the changing sales channel and role of disruptive software in shaping payments technology.
In 1998, Henry Helgeson founded Merchant Warehouse in upstate New York. He was selling simple terminals and printers to small businesses. In December of 2017, TSYS acquired Cayan – the company Merchant Warehouse would eventually become under Henry’s leadership as CEO - for $1.05 billion.
In the twenty years in-between, Henry grew Cayan into a major innovator in the payments marketplace. Cayan has built a portfolio of 70,000 small business merchants and has over 100 integrated partners. Through its Genius platform, Cayan has brought to market a suite of software and hardware products that offers small and medium business owners a variety of advanced payments capabilities.
On this podcast, Henry takes listeners through the history of Cayan, how he capitalized on the early days of ecommerce to build a billion dollar payments technology company, the company's acquisition by TSYS, and his insights into the future of payments technology.
Henry is a leader and an innovator in the payments industry with decades of experience growing Cayan. He was recently honored at TRANSACT for being awarded ETA’s Distinguished Payments Professional for his work in advancing the industry.
Take a listen here.
If you’ve tapped, dipped or swiped your card recently, chances are it was on a Verifone terminal. For over 30 years, the hardware company and its terminals have been a staple of many payments solutions for merchants across the world.
However, as ETA CEO Jason Oxman often discusses on this podcast, the payments industry has changed in some major ways.
Once a relatively simple piece of hardware, modern payments devices from companies like Verifone must be dynamic, powerful unions of advanced software and hardware. They must be elegant, capable, adaptable, and above all, secure.
On this episode of Transaction Trending, a conversation on the innovations at Verifone that drive these products and the payments ecosystem forward with Drago Dzerve, Vice President, Product Management at Verifone.
From the show floor at TRANSACT, the largest payments technology show in the world, ETA CEO Jason Oxman sits down with Rich Aberman for a conversation on the future of fintech.
Rich is the co-founder of WePay, a Silicon Valley startup turned payments technology success story.
Rich founded WePay in 2008, just one year out of college. Now in its 10th year, WePay has left an notable mark on the fintech world. Funded and supported through its early years by major tech players like Max Levchin, Steve Chen, Y Combinator and Highland Capital Partners, Rich and his team have built an impressive online integrated payments platform. And in August of 2017, JPMorgan Chase announced that it would acquire WePay at a reported valuation of over $220 million.
Jason and Rich took a few moments during the Paysafe opening reception on the TRANSACT show floor to talk about WePay’s journey from early funding rounds to acquisition, as well as his observations on payments technology and financial services.
At $485.9 billion in revenue last year alone, WalMart is by far and away the world’s largest retailer. Founded in 1962 in Rogers, Arkansas by a man named Sam Walton, WalMart has since grown into a titan of the retail industry, making numbers that are simple incredible. Its 4,672 retail locations in the United States make up 699 million square feet of retail space. Walmart employs 1.5 million Americans and 2.3 million people worldwide.
Recently, WalMart has been making notable advancements through mobile order ahead, cross-border payments, grocery delivery and ecommerce.
Joining the show this week on Transaction Trends is Redd Luhtanen, Senior Director of Global Treasury at WalMart.
Reed has responsibility for Walmart’s payments-related public policy and public relations initiatives. Along with an internal leadership team, Reed is also responsible for establishing Walmart’s payments acceptance strategies. With billions of dollars flowing through WalMart’s systems every day, Reed oversees a payments technology operation at an unrivaled scale.
Listen on for an exclusive look into how Walmart, the nation's largest and most influential retailer, thinks about payments technology.
It’s been four years since the first NFC-enabled smartphones with mobile wallets entered the marketplace.
But contactless payments technology has been around much longer than Apple Pay, Google Pay, and Samsung Pay. The Mobil oil company introduced its Speedpass mobile payment device at U.S. gas stations in 1997. FreedomPay tested a mobile payments wand in 2004 with McDonalds. The first contactless credit card was introduced by Barclays in the UK in 2007.
Today, in Europe, consumers tap their contactless cards to pay millions of times every day. Meanwhile, here in the U.S., consumers and merchants have yet to make contactless payments part of their daily lives.
On this episode of Transaction Trending, a conversation on contactless – and what it will take for this fast and secure technology to grow here at home. Joining ETA CEO Jason Oxman is Matt Donnelly, Senior Vice President of Security and Solutions at Freedompay.
An early pioneer in contactless payments, Freedompay was founded in 2000, and provides advanced payment solutions to merchants across healthcare and hospitality. And Freedompay is sponsoring the first-ever Contactless Payments Zone on the TRANSACT show floor, happening April 17-19th in Las Vegas.
Matt’s work at Freedompay spans multiple areas of expertise. With a background in Systems Engineering and computer science, Matt has developed point-to-point encryption for EMV and contactless payment solutions. He is an expert in payments and works closely with processors, gateways, financial institutions, software companies and developers, to keep Freedompay’s products up-to-date. Matt was recently honored in ETA’s first-ever 40 Under 40 class.
The payment's industry's big show - TRANSACT - is right around the corner. The world’s largest payments technology event is in just two weeks - April 17-19 - at the Mandalay Bay in Las Vegas. Thousands of payments technology leaders will gather to connect, learn, display their latest and greatest products and services, and make deals that will shape the future of payments.
It is a time of significant change in our industry. ETA commissioned a study to find consumer’s views on recent payments innovations. Two thirds of U.S. consumers agree that using mobile payments is easier than paying with cash or with a physical credit or debit card. With speed, convenience and savings are being their primary motivators for using mobile payments.
Though our survey found that Baby Boomers were most likely to carry cash, 69 percent said that they can envision a time in the future when we won’t carry cash at all, replaced entirely with smart technologies. With the payments industry expanding its value proposition for merchants, TRANSACT is the opportunity to see the seamless payment experience in action.
The impact of new software vendors and tech companies is defining the way our industry approaches payment solutions. No longer is enabling mag-stripe acceptance enough for payments service providers. ETA’s Payments Trends to Watch found that U.S. merchants will spend $5 billion dollars between 2018 and 2019 on POS software alone, plus another $3 billion on customer analytics and loyalty management solutions. As they are looking to upgrade their POS hardware, they are looking toward faster, sleeker, more capable, and more competitively devices.
The point is that our industry is undergoing a very exciting tectonic shift in so many ways. Payments service providers must and forge partnerships, develop products and stay innovative in order to stay competitive in an age of high-tech payments.
The stage is set. And so is TRANSACT.
On this special edition of our podcast, Jason is joined by VP of Industry Affairs Amy Zirkle, one of the architects of TRANSACT, to discuss how TRANSACT has been built around arming attendees with the intel, know-how and network to navigate this exciting time in our industry.
On today’s episode, Jason explores the software-driven changes that the payments industry has experienced. One-click ordering, voice commerce, mobile payments; from garage-door startups to the world’s largest technology companies, software companies have fundamentally shifted the way our economy – and the payments that enable it – function.
Jason is joined by Ben Goretsky, CEO of USAePay. Ben has been active in the payments software business since he was 18 years old, founding USAePay with his brother after starting his degree in computer science at Cal State Northridge in 1998. Since those early dorm room days, Ben has built USAePay into a major payment gateway and software provider, connecting merchants with payment solutions that use software to enable advanced capabilities. As CEO, Ben also oversees USAePay’s partnerships with VARs, ISVs and other new players, an emerging industry trend that has been quickly changing the landscape of payments.
Ben manages IT at USAePay and is an expert in software – both from the development side and the payments business side. He was recently honored in ETA first-ever 40 Under 40 class.
Data - the bits and bytes that power the payments technology ecosystem. Since the early days of knucklebusters and magstripe cards, data has always been a key to enabling electronic payments. In the early days, data was used to authenticate transactions and track returns. Today, between eCommerce and integrated point of sale technology, more consumer data is generated, captured, and stored.
While merchants need data to generate more sales, fraudsters are looking to steal that data. From complex, state sponsored cybercrime, to lone wolf hackers, the market for stolen data is expanding. Criminals thwarted by new security tools are quickly moving on to ever more complex fraud.
On this episode of Transaction Trending, a conversation on data security, and what payments companies must do to protect consumer data from criminals. Our guest is Tom Wimsett, Executive Chairman of ControlScan.
ControlScan is a managed security service provider and as chairman, Wimsett brings decades of leadership in the payments industry. Before heading up the ControlScan board, Wimsett founded, built and sold two merchant acquirers. Wimsett also served on the ETA board of Directors. He is an expert in data security and payments and he joins ETA CEO Jason Oxman to discuss how payments technology companies and their partners can keep critical data safe.
Peer-to-peer payments have moved from millennials to mainstream.
These FinTech services enable quick and easy digital payments. So whether its Girl Scout cookies, splitting a restaurant check, or roommates paying the rent, payments can move instantly via smartphone.
Looking ahead, P2P payments could change how we buy things online and in stores.
Today, a discussion on the future of P2P with Lou Anne Alexander, Group President at Early Warning and one of the leaders behind Zelle, the fastest growing P2P network in the United States. Lou Anne is a 20-year veteran of the financial services industry. She oversees Zelle, which launched in mid-2017 and has already moved more than $75 billion between accounts.
Lou Anne joins the podcast today, and she will also join ETA CEO Jason Oxman on the keynote stage at TRANSACT, the largest payments technology event in the world, happening April 17th-19th at the Mandalay Bay in Las Vegas.
Click visit www.transact18.com for more information.
The payments experience is being shaped by digital innovations.
Stores are going cashless. One store is even cashier-less.
Where we once had to carry cash, or swipe an old-fashioned mag-stripe card, consumers today have a mind-boggling array of payment options.
And as we explore new ways to pay, payments technology companies need to stay at the leading-edge.
Today, a discussion about how the payments industry is deploying new acceptance technology for merchants, and how new players in payments are challenging the status quo.
Joining ETA CEO Jason Oxman on this episode is Amy Parsons, Senior Vice President and Head of Global Acceptance and Customer Experience at Discover Financial Services.
Amy has had a long and impactful career at Discover. As Head of Global Commerce, she helped build digital channels by integrating mobile wallets like Apple Pay into Discover’s network. She also oversaw Discover’s transition to EMV. Before that, she in Europe, bringing digital commerce capabilities to Discover’s international portfolio of merchants. And she presided over massive growth in U.S. acceptance at Discover - from 72 percent to 98 percent of merchants.
On this episode of Transaction Trending: a conversation on the past, present and future of the payments industry with Robert Carr, founder of Heartland Payments Systems and CEO of Beyond, a new payments company.
With a background in computer science and programming, Carr has been a leader in the payments technology industry for over 30 years. In 1997, Carr founded Heartland Payment Systems, which went public by 2005 and by 2016, Heartland was the sixth largest payments processor by volume in the United States. Heartland Payments Systems was acquired by Global Payments Inc. in 2016 in a multi-billion-dollar deal.
A founding member of the Bankcard Services Association, today known as ETA, Carr is a longstanding leader in the payments industry. Carr is also the author of several books and the champion of many philanthropic causes, particularly in the area of education. In 2017, he founded Beyond, a new payments company that has quickly grown and found success in its first year.
Carr joins ETA CEO Jason Oxman this week on Transaction Trending to discuss his perspective on the history and future of the payments industry, his new company Beyond, as well his philanthropic work.
From major mergers, to the debut of new products and the forging of new partnerships right on the TRANSACT show floor, to the massive growth of the competitive omnichannel software marketplaces that continue to drive and define the future of payments, 2017 proved to be another power year driven by ETA’s innovative members.
But what will 2018 hold?
ETA CEO Jason Oxman sits down with James Wester, a researcher with a long and prolific career in payments and journalism, to highlight five upcoming trends for 2018 that will shape the industry.
Transaction Trending is a new podcast powered by the Electronic Transactions Association, the trade association and the voice of the payments technology industry.
Join us twice a month for a look into the people, places and things that are shaping the payments technology industry, and our economy as a whole, for the better. We'll bring together diverse voices and perspectives, and explore a wide range of stories and trends.
Log onto transactiontrends.com for the latest on the podcast and other payments news, and be sure to subscribe on SoundCloud, Apple Podcasts, Google Play and other places you find podcasts.
Our first episode broadcasts January 17th. See you then!