Your Strata Property With Amanda Farmer: Recent Episodes

Amanda Farmer

The ultimate source of actionable tips for strata property owners with Amanda Farmer

Links Mentioned: Get the transcript here! Amanda’s ABC Radio Sydney interview. Listen at the 2:17:07 mark Schedule 1 Clause 29 | Secret ballots | Strata Schemes Management Act 2015 (NSW) Section 15 | Electronic ballot paper for pre-meeting electronic voting | Strata Schemes Management Regulation 2016 (NSW) Section 182 | Requests for inspection of records…

Reena Van Aalst and I discuss: A committee that tried to sack a building manager without the required general meeting approval, The growing legal risk around serving agenda packs by link instead of attachment, and What the Netstrata prosecution may signal for accountability in our sector. A big episode. Dive right in. Links Mentioned:…

Strata manager Luke Derwent joins me to share how an owners corporation ended up in NCAT after a committee member leaked confidential negotiations with a major service provider.
We discuss how the committee responded, why they chose NCAT over an internal political fight, and what it really took for Luke (a non-lawyer) to successfully prepare and present the case himself, on behalf of his client.

This week, Reena Van Aalst and I discuss a strata fact that can be hard for owners to hear: yes, the owners corporation must fix the common property, but no, you don’t get to dictate every detail of how that happens.

We also tackle the challenge of a committee changing their meeting location at the last minute, and a tenant applying the scattergun approach to their damages claim.

This week, Matt Larwood from Strata Vote joins me to talk about:

– Hybrid meetings,
– Smarter post-meeting workflows,
– The shift away from clunky all-in-one software,
– AI, and
– Why better tech should mean better service for owners, not just less admin for managers.

We also consider where strata sits compared to the broader “proptech” world, and what smarter systems could look like in the very near future.

Reena Van Aalst and I get into the messy reality of Tribunal delays, compulsory management extensions, interim orders that keep expiring, and the extra cost that comes with waiting. We also discuss an owner’s failed attempt to knock out a by-law, and share a cautionary tale about AI-generated legal arguments. Listen out for an important update for NSW strata managers about my new Fair Trading CPD course, too.

Valuer Darren Keen joins me to explain what really happens when an owner wants to buy or secure rights over strata common property. We get into:

when a common property valuation is needed
how valuers price rooftops, courtyards and car spaces
why the “it’s not worth anything” argument usually doesn’t fly
whether a by-law arrangement should cost less than a subdivision

An essential listen for any owner thinking creatively about unused space in their building.

Strata manager Tim Sara joins me, sharing:

– Why so many strata managers are stretched too thin to deliver real service
– How committees end up “managing the manager”
– What a better, more accountable strata model could actually look like

…and why the future of strata may belong to managers who stop hiding behind the system.

If your committee feels like it’s doing all the heavy lifting, this episode will hit a nerve.

What actually gets things done in strata? Committee member and tech founder Kareem “KT” Tawansi joins me to share:

– Why influence matters more than power on a strata committee
– How he helped shift one building from “secret squirrel” to radical transparency
– A first look at the AI tool he’s built to take the drama out of strata

and more.

Reena Van Aalst joins me this week, as we cover:

– Managers proposing their own reappointment at the AGM – can they?
– A creative (but unlawful) by-law trying to control who gets on the committee
– The NSW District Court case giving clarity for owners who are seeking damages from their owners corporation

and more.

This week, I’m interviewing our first Member guest in a new format.
Danielle’s story is a must-listen for anyone in a mixed-use building. We cover:

• BMCs + Strata Management Statements (and why so many owners have never heard of them)
• What happens when retail plant sits on the residential roof
• How Danielle’s unwavering commitment to stand up for what’s right achieved real outcomes for the residents in her community,
and more.

AS1851 is now being enforced in NSW. Is it going to cost your building a fortune?
Not necessarily.
This week, I’m joined by Dominic Dodwell of Valen Project Services to unpack:

• What fire safety testing is now required
• Why expensive upgrades are not necessary
• How to get an $85K quote down to $20K
and more

Reena Van Aalst is back on the pod for 2026, as we cover:

Growing mediation delays,
Schedule B fee shock: how a $20k management contract can quietly become $40k, and why you should be asking for an itemised list of charges,
A tribunal workaround you may not know exists: two strata managers, one building,

and more.

As we kick off 2026 (and celebrate 10 years of the podcast!) I’m counting down the five episodes you listened to the most in 2025.
This is a must-listen recap for regulars, and the perfect starting point for new listeners: the conversations that mattered most, all in one recap.

I’m wrapping up 2025 with the 5 strata surprises I didn’t see coming – not the headline stuff, but what I’ve been seeing on the ground with real owners, real committees and real disputes.
This episode is an edited replay of Friday’s LIVE chat (so you’ll hear me responding to comments as we go).

From the rapid shift on insurance commissions to the underwhelming rise of AI, plus the one issue I cannot believe we’re still fighting about…

In our final episode together for 2025, Reena Van Aalst and I share these strata challenges:

• A hoarder tenant causing a building-wide cockroach infestation
• Why proxies cannot nominate owners for committee positions
• The surprising reform agenda for two-lot schemes

and more.

Edwina Feilen of Asset Inspect joins me to explain “pre-loss risk profiling”, underinsurance traps, and what to do about the tobacconist downstairs. This is an essential reminder that strata insurance doesn’t start at claim time – it starts well before the loss.

A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. In this encore episode, I’m sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for ‘privacy’ or ‘legal’ reasons.

Reena Van Aalst joins me as we cover:

Building managers and missing records: what duties do BMs really have?
NSW levy recovery reforms: what’s started, what hasn’t (yet), and the flood of payment plan requests
The words every strata manager must be prepared to say to the committee when the expert says “fix it”.

Hiring a strata manager? SCA doesn’t want you just comparing prices. SCA Australasia CEO Alisha Fisher joins me to explain SCA’s new Your Property. Our Priority. campaign, including the single question SCA wants owners to ask to determine what “good” strata management looks like in 2025 and beyond.

Will banning insurance commissions actually save owners money? Actuary and industry reformer John Trowbridge and I dive into the numbers, the conflicts, and the path to a cleaner, clearer, fee-for-service model. Plus, what underwriters, brokers, and strata managers need to change now.

Older buildings often lack modern fire safety protections – and many aren’t even required to submit annual fire safety statements. This week, I’m joined by Marty Hearne and Amelia Causer of Quantum Fire Protection, unpacking the hidden risks in older strata buildings, upcoming changes to Australian Standard 1851, and why voluntary upgrades now can save money (and lives) later.

Reena Van Aalst and I are back with the week’s biggest strata pain points – and the fixes that actually work. From Fair Trading surprise audits to “is this really sustainability?” motions, we share our wins and challenges.

Thinking about solar, batteries or EV charging in your strata building? Now’s the time.

In this week’s episode, I sit down with sustainability expert Brent Clark of Wattblock to unpack the rebates, grants, and hacks that can save your building big dollars – including some opportunities to “triple-dip” on funding opportunities.

Cyclone winds don’t just rattle windows – they turn balcony pavers into missiles and push rain straight through walls. Adj. Assoc. Professor Geoff Boughton joins me to share some of the simplest steps strata owners and residents can take to keep water out and people safe during severe weather events.

This week’s podcast episode is a little different.

It’s just me, opening up about what I’ve been noticing in our strata space, and in my own life and business. I’m sharing the personal choices I’ve made to protect my health, my relationships, and my time, while still running a thriving business I love.

If you’ve ever felt stretched too thin or wondered if there’s a better way forward, I think this episode will resonate with you.

And if you’re ready to go deeper, join my free online training this Thursday, 4 September. Your access to that is in this episode.

( This episode was recorded prior to yesterday’s SCA(NSW) announcement about banning insurance commissions. Yes, the timing is uncanny. As I say in the podcast: it’s just the universe, doing what it does best )

Reena Van Aalst and I are back on the couch – this time live from the Gold Coast. From a committee asking owners to ignore the Design & Building Practitioners Act, to the insurance claim settled for over $300K, we’re diving into the week’s biggest challenges.

Registered design practitioner Scott Pearse joins me to explain how “$2,000 pieces of paper” are creating a barrier for those wanting to add value to their apartment with a renovation. Plus, why it’s less about the build and more about the politics.

If you’re planning a reno in strata, this episode is your reality check.

Reena Van Aalst and I are trading our real-life strata challenges:

• Can non-owners attend committee meetings?
• Why hybrid loans might surprise your building
• Confusion over the $31 inspection fee (GST included?)
• An important NCAT win for one of our members – all about rats!

Think you’ve got a month to pay your levies before it matters? Think again. I’m unpacking exactly what “unfinancial” means under the NSW strata law and busting some common myths along the way. Owners – tune in for practical tips to help you stay in good standing, and Managers – these are the technicalities you MUST be across.

I’m covering the legal and practical realities of turning your unused car space into a side hustle. With some owners apparently pocketing up to $850 a month, it’s tempting, but are you risking by-law breaches, insurance issues, or tribunal action? I share some landmark court cases, plus the essential inclusions in any lease agreement.

Reena Van Aalst joins me in a rare in-person chat covering:

The real cost of under-resourced strata management
Some of the big-ticket items in NSW’s latest strata reforms
The empowered owner who chose to sell – finding freedom on the other side of the fight
A group of owners launching a bold (and misguided) challenge to a compulsory appointment.

An important note: when discussing the NSW law reform, you’ll hear me mention the new, mandatory general meeting motion dealing with “environmental sustainability”. To be clear, this motion is mandatory for all annual general meeting (AGM) agendas from 1 July.

I’m walking you through 5 situations where taking your strata dispute to the Tribunal isn’t just reasonable—it’s necessary.
These are real cases, with real lessons, helping you understand when it’s time to stop negotiating and take action.

I’m sharing 5 hard truths I’ve learned as a strata lawyer – truths that might just change your mind about commencing legal proceedings (whether that’s in NCAT, or the equivalent in your jurisdiction).

In this week’s podcast episode, I’m joined by Luke Woollard of PILOT Body Corporate, who’s on a mission to shake up the strata industry. From ditching insurance commissions to rethinking the role of strata managers, Luke shares his bold vision for a better, fairer future for strata owners.

When an owner installs a DIY pipe down the side of a building and hacks through a locked tap with a power tool, what can the committee actually do? Reena Van Aalst and I discuss this one. Plus, an owner who fought for over a decade to get justice for his leaking, uninhabitable home is finally ready to relax.

This week, I sit down with Thom Richards, founder of Cohabit, a platform that scores and benchmarks strata buildings using real data. We’re talking about how this tech is bringing much-needed clarity to owners, buyers, and managers alike.

Strata owners across the country are calling for better training, and in NSW, it’s about to become mandatory for strata committee members. In this week’s episode, I take a deep dive into my newly released Special Report: The Strata Committee Crisis – Why NSW Apartment Communities Need Smarter Support. I break down the key findings, what they mean for you, and where we go from here.

Strata managers have weathered a tough 12-months, with intense media scrutiny and major law reform. In this week’s podcast, current SCA (NSW) President Robert Anderson joins me to explain the steps SCA is taking to restore trust, support members through the reform process, and tackle misconceptions. From overhauling complaints processes to rolling out mandatory audits and a new Code of Ethics, Robert shares what’s happening behind the scenes — and what’s next for the future of strata.

This week, I sit down with Reena Van Aalst, who explains how she’s managing a $50K insurance excess on water ingress claims. I share a $700K insurance claim that turned from a denial into a payout, and we discuss whether or not committee members should be allowed to approve repairs at their own lots.

What if a balcony waterproofing job that used to cost $55k could soon cost over $200k? Helen Kowal and Deborah Lockart join me this week, unpacking the impact of proposed 2025 updates to the National Construction Code. They’re sounding the alarm for strata owners and asking the government to take action before it’s too late. This is a must-listen for strata owners, managers, and anyone planning building repairs.

One of the hottest discussion topics at our Mudgee CPD Event two weeks ago was strata manager gifts and benefits: is it now illegal for strata managers to accept free tickets to events? What if a strata friend wants to buy you lunch? And who came up with the $60 rule anyway? All this and more in today’s episode.

Nick Hedges of ResolveHR joins me to explain how the new “right to disconnect” laws apply to strata managers, including why management companies should be revisiting their policies on after-hours communications now.

Tracy Longo of Homes for Homes joins me to reveal the tiny step property owners can take today to ensure more secure housing for vulnerable Australians.

Reena Van Aalst joins me this week, giving us an insight into the low morale and general sense of despair currently being experienced by our strata managers.

We’re also discussing best practice when significant funds need to be raised urgently, why “you aren’t paying for perfection”, and my prediction that the rise of payment plans simply means more business for strata loan providers.

New strata legislation has been made in NSW, expected to commence in mid-2025. This is the most significant strata reform since our 2015 Act. In this podcast episode, I’m highlighting 5 last-minute changes that were made to the Bill, which will have significant impacts on owners, committees, and managers. Make sure you didn’t miss them.

Reena Van Aalst joins me to discuss: why strata managers should be charging for the work they do to keep committee members organised, whether insurers are entitled to request minutes of meetings, the role of WHS in residential buildings, and the insurance commission loophole in NSW’s new strata manager disclosure laws. Links mentioned: Get the…

I’m sharing a few fun, fascinating, frightening (!) facts from my recent time spent at the U.S. Community Association Law Seminar in Texas.

Our audience didn’t hold back during last Friday’s LIVE session over on Facebook, sharing their views on exactly who they think is responsible when communication breaks down in strata. This week, we bring that chat to you here on the podcast.

Reena Van Aalst and I ask: what’s being done to address the abysmal way some strata managers are treated by their clients? We also share a smart idea for more successfully managing buildings under a compulsory appointment, and celebrate a self-represented owner’s Tribunal win.

Chris Miller joins me to explain how strata managers can tap into the “collective buying power” of strata buildings to help improve their own bottom lines – especially as they stare down the barrel of a future without insurance commissions. If this sounds a little like strata managers may not have learned from the mistakes of the past…that was my first thought too. Tune in and hear what Chris has to say.

In our first podcast episode for the year, I’m sharing the 5 most popular episodes of 2024 – in case you missed them, need a recap, or are looking for a great place to start if you’re new to the podcast.

In our final episode for 2024, Reena Van Aalst is pulling back the curtain on poor building management practices and asking the question: why aren’t building managers held to the same standard as strata managers?

We also debate section 55 in the NSW strata legislation. What does it mean and is anyone complying with it?

More than seven years on from the Grenfell Tower tragedy, residential apartment buildings around the world are still investigating whether or not their combustible cladding needs to be removed. Fire engineer Ben Hughes-Brown joins me to explain some of the novel solutions buildings are implementing to retain their cladding while still meeting safety and compliance standards, reassuring local councils and insurers and saving significant costs for owners.

Paul Keating of Strata Community Insurance joins me, sharing:

– why smart strata committees should “lock-in” their strata managers,
– how the ABC’s reporting has changed the way SCI is doing business,
– why he’d love to see 3-year insurance contracts,

and more.

I’m sharing the big ticket items from the Strata Schemes Legislation Amendment Bill 2024, and reminding you to join Friday’s LIVE webinar, where we’ll cover the need-to-know detail and your questions.

Lisa Macqueen of Cleancorp joins me to explain how her team is taking a fresh look at a traditional service, and shares why we need to stop de-prioritising the cleanliness of our strata buildings.

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Reena Van Aalst joins me to cover:

– when it might be ‘unreasonable’ for a building to lodge an insurance claim,
– whether owners can remove the strata manager and broker from the insurance equation and if so, should they?
– the importance of understanding your customer’s language, and
– how the Tribunal is dealing with urgent applications.

Owners decide how big or small their strata committees should be. This week, I’m asking the question: is there a perfect number?

I’m taking you inside my recent LIVE presentation delivered for a Sydney local council, at which I shared some best practice steps for dealing with illegal renovation works, and answered questions from the floor about double-glazed windows, motorised garage doors, and more.

Traditionally, this time of the year is the busiest for real estate transactions. With the help of guest Ailinh Ginh, I’m sharing my tips for strata property purchasers: what to be wary of, and how to find value amidst soaring property prices.

I’m joined by two special guests this week: Bruce McKenzie and Stephen Thornton. Together, Bruce and Stephen explain the exciting new technology that’s helping strata buildings move from reactive to proactive when it comes to defects rectification and effective building maintenance.

Amanda is taking a close look at “The Strata Trap” – the recent reporting by the ABC’s Four Corners on the alleged poor practices of strata managers, including the receipt of conflicted remuneration via undisclosed relationships with insurance brokers, and others. And don’t forget to tune in to our “Trust from Transparency” webinar via: www.YourStrataProperty.com.au/Webinar

Reena Van Aalst joins me to discuss:
– motions to approve the appointment of a strata manager: does the contract have to be attached to the meeting agenda?
– why carpet inside lots seems to cause so much confusion,
– how managers who refuse to accept cash payments can protect themselves, and
– the small community that’s successfully turning its back on strata.

Michael Teys joins me to unpack a series of recent workplace health and safety convictions involving a Sydney strata plan. He also shares precisely where he thinks strata managers are going wrong with their push for professionalism, leaving us with yet another maxim destined to enter our podcast hall of fame: “You don’t demand respect. You earn it.”

Natalie Fitzgerald is a strata manager determined to improve the working lives of strata managers, with an understanding that change must come from within. In this chat, Natalie shares her thoughts on:

– the ABC News revelations as strata’s “Watergate” that had to happen,
– how managers could be better served by their professional association,
– why a better deal for owners starts with better service from managers,

and lots more.

Sam Hogg of PASG Projects joins me to explain the role of a project manager, sharing his tips to reduce the pain of your next strata remedial works project. Links mentioned: Get the transcript here! PASG Projects Website Sam Hogg

A cardiac arrest is more likely to occur in a residential strata building than a fire, yet most communities are completely unprepared to respond to such an emergency. My guest this week, Kurtis Vuko, is on a mission to do something about that, bringing life-saving equipment into strata buildings across the country.

Karen Stiles, executive director of the Owners Corporation Network (OCN), joins me to share:

– how strata owners are being overlooked in today’s conversations about the strata industry,
– the astonishing lack of consumer protections for those buying apartments,
– the owners who ARE willing to pay more for good strata management, and
– why Fair Trading needs to step up – including some ideas for how it might do that.

Lot owner Cate Morrison is fresh from (another) win in the NSW Tribunal. She joins me for this week’s podcast to share:

– as a non-lawyer, how she prepares her case for the best chance of success,
– her cross-examination technique,
– her top tips for other strata owners and committee members self-representing in the tribunal.

Reena Van Aalst joins me to discuss:

– Building Management Committees (BMCs): do owners have the right to access records of the BMC?
– can an owners corporation refuse to accept cash from an owner wanting to pay their strata levies?
– the benefits that a loyal referral partner can bring to your business.

Having spent many years assisting owners, committees, and my own neighbours through large strata remedial works projects, this week I’m sharing my top 3 tips to help ease the pain for anyone doing the same.

Reena Van Aalst joins me to discuss:

-why it’s important to update the insurer at the conclusion of legal proceedings,
-motions to keep quarterly levies rolling on at the same rate until re-determined: are they legal?
-Reena’s takeaways from her recent trip to Spain, and
-how to transfer a case from a court to the tribunal, and why you might want to.

Strata owner and committee member Kareem Tawansi long ago made the choice to live in strata rather than a Sydney terrace house. In this chat, Kareem shares how the communities he is now part of are reaching new heights, including the recent approval of a $2.7m upgrade project.

Dr Nicole Johnston joins me to share her soon-to-be-published research, confirming what many in strata have known to be true for quite some time: owners are not meeting their legal duty to properly repair and maintain their buildings, and it’s probably time for some government intervention.

I’ve chosen three listener questions to answer, covering termites, security cameras and the strata manager’s authority to appear before the tribunal.

By popular demand, this is your short (12 min) summary of the Barnes case – including why the case is so important for NSW strata communities.

This one delivered for you by a special guest. Tune in to find out who…

Amy Brand and Julie McLean join me, sharing your access to The High Life Expo, happening online and in-person over the next month. We discuss how the apartment market is already changing when it comes to sustainable options – with purchasers demanding more, and how suppliers can best harness the many opportunities available.

Reena Van Aalst brings us a (long!) list of deadline-driven tasks that a strata manager is legally required to complete on behalf of their clients, and I ask her the question: how do you run a profitable business?
I explain the limitations on spending special levy funds, and invite you to the inaugural Strata Impact Conference.

I’m taking you inside part of my LIVE in-person presentation delivered for The City of Canada Bay Council earlier this year, sharing how and why our strata committees should be engaging in the practice of radical transparency (which shouldn’t be that radical…)

Bruce Minter, long-term strata committee member, joins me as we discuss the incredible resilience required to lead a strata community. Bruce explains how he helped his community shift its collective mindset and break “the curse of low levies”. He shares lessons learned from the U.S. Founding Fathers, and his unique understanding that strata “is not a jam stall at a school fete. It’s a business”.

Daniel Holt, strata manager, joins me, calling out the ‘gaslighting’ that he says has been going on in the strata management industry, with the real cost of managing a strata building hidden behind sophisticated third-party payment arrangements extending beyond insurance commissions.

In a week during which the media continues to wage war against strata managers, Reena Van Aalst joins me to provide her point of view. We discuss:

– models of remuneration for strata managers, and what Reena says needs to change
– the role of Strata Community Association
– the murky arrangements between other strata “professionals” and service providers, overdue for investigation,

and more.

Recorded before last week’s ABC news story broke, in this interview Tyrone Shandiman of the Australian Consumers Insurance Lobby explains:

– how a lack of informed consent around insurance broker appointments may be harming strata owners,
– the commercial advantage that strata managers accepting commissions have over those who don’t,
– how unfair industry “standard” contracts are feeding the problem,
– why we need more voices willing to speak up and share their stories,

and more.

If you’ve experienced a practice that doesn’t pass the pub test, you’re invited to fill in ACIL’s survey here.

Allume Energy’s Australian-made, world-first technology is expanding the benefits of solar power, past a building’s common areas and into the homes of its occupants. Will Antsee of Allume joins me to explain how millions of apartment residents can reduce their energy bills, at a time when savings have never been more important.

Reena joins me to discuss:

– who is responsible for paying the insurance excess on a claim arising from an owner’s burst flexi-hose,
– meeting minutes: do our minute-takers have sufficient training?
– another Tribunal win for a self-represented litigant and member of our online community.

Effective meetings are at the heart of well-functioning strata communities. Today, I’m taking a closer look at how we record the minutes of meetings, including sharing some insights on the subject drawn from my recent visit to the United States.

I’m taking you inside last Friday’s CPD Education Day, for a quick listen to part of my session on the topic of “privacy” in strata.

Just as important for owners as they are for managers, the lessons of this session may surprise you.

Also, get the diary out, because I’m announcing the date for our 2025 CPD Education Day. Yep! We’re an organised bunch here at YSP.

Reena Van Aalst joins me to discuss:

– why insurers are now asking whether your building has been “re-wired” or “re-plumbed”
– committees that are breaching their spending restrictions
– how our strata law is failing owners when it comes to privacy
– the community leveraging a little-used part of the NSW legislation to ensure all levies are paid on time.

Andrew Boss of Austrata Finance joins me to unpack the new and improved “hybrid” strata loan, including greater certainty for owners at tax time, and easier administration for strata managers.

Brent Clark of Wattblock joins me to share how forward-thinking strata buildings (and savvy purchasers) can ensure they’re “keeping up with the Joneses” when it comes to sustainability infrastructure, all while avoiding the net-zero conversation AND enjoying a 12% uplift in the value of their property.

Sydney strata owner Amanda Reitzin joins me to share her recent experience in the NSW Tribunal battling nuisance smoke drift from her neighbour's balcony. Amanda shares how she made the difficult decision to litigate, including the lessons she learned along the way. You'll hear: - Amanda's realisation that the law is on your side, but it's up to you to do the hard work- how staying polite and professional at all times is key - why litigation is not about winning- how Amanda's life has changed since the Tribunal's orders.This is a must-listen for anyone involved in or considering legal proceedings.

Strata Energy Services has been leveraging the power of the collective since 2018, using "bulk buying power" to get strata buildings a better deal on their energy costs. Sally Pollard joins me to share how it all works and how you can find savings in even the most difficult financial times.

In our first podcast episode for the year, I’m sharing the 5 most popular episodes of 2023 – in case you missed them, need a recap, or are looking for a great place to start if you’re new to our world.

In this final podcast episode for 2023, Reena and I cover:an owner’s refusal to permit access to their lot, leaving the Annual Fire Safety Statement (“AFSS”) in jeopardywhether an owner with damaged blinds should call their committee’s bluff and sue over a few hundred dollarsthe year’s happy endings, including a surprise special event in my own building’s backyard.The pod will be back in the second week of the new year.

Nikki Jovicic of LookUpStrata joins me to share our common passion for empowering owners through strata knowledge. I answer a couple of curly questions for Nikki's website and we discuss the ripple effect of strata managers having access to quality education.

Jo Hall of Groundfloor joins me to share how our buildings can better manage parcel deliveries, even without a building manager or concierge, reducing security risks and ensuring peace of mind for residents.

NSW Strata and Property Services Commissioner John Minns joins me to discuss his priorities for the strata sector. We discuss the "number one problem" in strata, reveal precisely who is manipulating the system, why Fair Trading needs increased powers, and more.

Megan Chatterton and Leanne Habib join me to reveal just how unprepared our buildings are for emergency events - even though such events are increasingly likely. Megan is asking owners to participate in research that will assist to arm buildings with vital resources they can rely on in emergencies, and Leanne calls for legislative reform.

This week, Reena Van Aalst and I cover: - signing contracts for building work: what strata managers need to look out for - the rush to access a share of the NSW government's $10m EV charging grant - self-represented litigants in NCAT, and - the "new" age of electronic record keeping.

Strata manager Tim Sara of Strata Choice joins me to explain the purpose and process of a "First AGM". Tim explains the role of the strata manager at this early stage of a strata plan's life - including their relationship to the developer, how owners can best get through a daunting meeting agenda, and his tips for making this "birthing" of a new strata plan as successful as possible.

When a landlord has to shell out thousands of dollars in compensation to a tenant because of a wet, mouldy apartment, what rights do they have to claim that loss from their owners corporation?I'm unpacking two instructive cases coming out of the NSW Tribunal's Residential Tenancy List last month.

I'm covering the biggest changes that I see for owners and managers coming out of the Strata Legislation Amendment Bill 2023 (NSW).

Reena and I discuss:- why a little perspective would go a long way in the face of rising strata levies- an owner's obligation to fix a fire door impacted by their new flooring- the timely recognition of a hard-working strata manager - where to go if you want to share what you LOVE about living in strata

Having received such positive feedback after our episode two weeks ago in which I unpacked an important District Court decision, in this week's episode I'm highlighting further strata law cases of interest, PLUS giving the members of our online community access to a special research resource.

This week, I'm sharing a REPLAY of one of our top 5 most popular podcast episodes: Successful Strata Records Inspections. A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. In this episode, I share my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for ‘privacy’ or ‘legal’ reasons.

A NSW strata manager has been ordered to pay $35,000 in damages to a committee member defamed by three emails the strata manager sent ahead of an AGM. In this episode, I lead you through the key findings in the case, including why the form of an email might matter just as much as its content, and why ignoring the “troublesome” is always a risky move.

Wal Dobrow has worn many hats over his years spent serving our strata space. In this week's episode, he joins me to cover just one topic in particular: psychosocial hazards in the strata workplace. What are they and how are successful leaders managing them? Wal shares his "yellow and red card" system, explains why a strata manager's inbox should NOT be open to every owner, and introduces me to a new word and acronym I think you'll enjoy too.

David Glover has been at the helm of his self-managed strata building for many years. In this conversation, David shares how the decision to self-manage came about (the ‘strata manager from hell’ played a role) and how his community remunerates him for his services. He generously shares his top tips for those thinking of self-management, including the specific software his building uses, and so much more. This episode is a must-listen for any community thinking of moving away from the professional strata management model, AND any stata manager wanting to understand why some owners are voting with their feet.

Links mentioned: Get the transcript here!*

Reena deals with an unhappy owner who feels unfairly accused. I question why agents are letting their agency agreements expire, and explain the precarious legal position in which this places them. Together, Reena and I announce a very special in-person event happening in February 2024.

It's often the role of our strata managers to communicate complex information to the inexperienced. Strata owners can become frustrated by a lack of clear communication or explanation from their strata manager about an important issue. Cat Matson, the CEO of Impactful Presenters, joins me this week to explain where our managers might be going wrong, and how we ALL might communicate more effectively, especially in high-conflict situations.

Daniel Caruana of Danrae Group joins me to explain how the Design and Building Practitioners Act (NSW) is increasing costs and wait times for owners needing waterproofing work. We question whether legislation intended to apply to new buildings should be used to regulate remediation work in ageing buildings. Daniel explains why blind trust in consultants might not be a good idea, and the role he believes owners can play in contributing to the proper maintenance of their waterproof membranes - with implications for their building insurance premiums.

Links mentioned: Get the transcript here!

Links mentioned: Get the transcript here! Strata I.T.

Links mentioned: Get the transcript here! LookUpStrata Website Budgen Allen Graham Lawyers Website 370. Affordability, availability and competition in strata insurance – with John Trowbridge Episode 138. The shocking truth about broker commissions and fees Your Strata Property Facebook page Podcast Episode 219. Unpacking QLD’s new COVID legislation for body corporates National: Strata Managers […]

Links mentioned: Get the transcript here! Episode 349. Why we must resolve the conflicts of interest in our strata insurance arrangements – John Trowbridge Episode 350. Why we must resolve the conflicts of interest in our strata insurance arrangements – John Trowbridge (Part 2) Strata Insurance Disclosure Handbook – June 2023 John Trowbridge’s Website

Get the transcript here!

In this solo episode, I'm sharing all you need to know about proxies under our NSW law, including: - how to fill in the "approved form" correctly - whether the holder of a power of attorney needs to fill in a proxy form - the Tribunal and court cases where proxies have come out on top and more.

Dr Nicole Johnston joins me to share her latest research into passive fire systems in our residential strata buildings, including the thousands of fire safety defects that go unnoticed, and how owners may be unknowingly jeopardising their safety with their renovation works.

Michael Teys is BACK, sharing: the power play within mixed-use developments, why some banks in the United States are now looking at governance practices within condo communities before lending to purchasers, why governments wanting to impose more responsibility on strata owners meed to step up with more support, the courageous owners who call their OCs to account,

and more.

Reena and I cover:

what building management agreements have to do with insurance claims
how long is too long after mediation to file your Tribunal application
the surprising recommendation from a leading strata insurer
the building that has voluntarily handed over all committee powers to its strata manager

Michael Barnes of Credwell estimates that owners in up to 40% of residential strata buildings aren’t properly maintaining essential services, putting property and lives at risk. In this chat, we talk about emergency management plans – including evacuation diagrams – and the high cost of failing to have a comprehensive plan in place.

Links Mentioned: Get the transcript here!* * Credwell Website * Credwell Tailored Services for Strata Managers Handbook

In this solo episode, I’m walking you through the legal framework for access requests and access orders. How far does an owners corporation’s right to access to strata lot actually stretch?

Links Mentioned: Get the transcript here! * STRATA SCHEMES MANAGEMENT ACT 2015 – SECT 122 Power of owners corporation to enter property in order to carry out work * STRATA SCHEMES MANAGEMENT ACT 2015 – SECT 124 Orders by Tribunal relating to entry to carry out work or inspections * STRATA SCHEMES MANAGEMENT ACT 2015 – SECT 118 Window safety devices–child safety * STRATA SCHEMES MANAGEMENT ACT 2015 – SECT 123 Access for fire safety inspections * Sample orders for access (non-members) * Sample orders for access (members only) * Your Strata Property* Online Membership Community * yourstrataproperty.com.au/podcasts

My apologies for my sound quality this week. No, I was not broadcasting from inside an aquarium. A tech malfunction meant we had to rely on a backup recording.

Reena and I covering:

the strata subdivision that left an owners corporation with a $70K debt,
a reminder that strata managers advise, owners decide. Especially when it comes to the motions on general meeting agendas,
a thwarted adjournment application, and
how to handle “general business” discussions at AGMs. Links Mentioned: Get the transcript here!*
STRATA SCHEMES MANAGEMENT ACT 2015 – SECT 184 Certificate by owners corporation as to financial and other matters relating to lot
NSW Civil & Administrative Tribunal Official Website
STRATA SCHEMES MANAGEMENT ACT 2015 – Schedule 1 | Clause 18

My THREE guests this week are Yolande Nyss, Elizabeth Stewart and Bruce McKenzie, each helping to explain “Project Intervene”: a NSW government initiative for newer residential buildings with original building defects.We discuss: why litigation about building defects does not produce desirable outcomes for owners * why Project Intervene is good for developers too * Project Intervene’s focus on correct solutions, supervised repair and independent oversight * how eligible buildings can get involved in the project and why that needs to happen NOW. Links Mentioned: Get the transcript here! * Resolving serious defects in residential apartment buildings less than six years old: Project Intervene * The Residential Apartment Buildings (Compliance and Enforcement Powers) Act 2020 No 9

The annual CPD requirements for NSW strata managers have changed. Sasha Boe of Real Estate Training Solutions joins me to explain:* why CPD hours have been reduced, * the importance of a training plan * the deadline for assistant agents

and more.Links Mentioned: Get the transcript here!* * Continuing Professional Development (CPD) requirements – NSW Fair Trading * Real Estate Training Solutions (RETS)

I’m sharing 3 ways you can learn more about the power of by-laws, including an invitation to take “The By-Law Pressure Test”: are your by-laws about to crack?

When Ada Wong (Lane Cove Council) and Susan Chen (Willoughby City Council) looked at the results of their biennial Community Wellbeing Survey, they saw some interesting data from apartment residents, leading them to produce a “Meet Your Neighbours” toolkit. In this chat, they’re sharing those survey results and access to the free toolkit.

Strata manager Reena Van Aalst and I cover:

– whether by-laws that force owners to receive their meeting agendas by email are legal,
– the electronic signing of proxy forms,
– the “democratic” compulsory management, and
– an unexpected win for the minority owner in a 2-lot plan.

Corey Nugent is the CEO of Resilience Insurance, the only insurer currently offering “decennial liability” or “latent defects insurance” in Australia.

Corey shares:

– the catastrophic financial and emotional toll that building defects extract from strata owners,
– why insurance was always part of David Chandler’s solution to the building defects crisis,

– the precise questions that purchasers buying strata apartments off-the-plan need to be asking at the display suite this weekend,

and more.

Julie McLean is the current president of Strata Community Association (VIC). In this no-holds-barred discussion, Julie reveals:

– how the system has failed at the point of purchase
– the unreliable “source of proof” when strata properties are marketed for sale
– that in VIC, “anyone with a heartbeat” can be a strata manager, and why that has to change
– why she’s calling for specific training for compulsory managers (administrators),

and so much more.

I’m taking you inside a member call: an opportunity offered exclusively to members of the Your Strata Property Online Membership Community. In this call, I guide a new strata owner on the process of seeking retrospective approval for the hard flooring they have already installed. I also cover:

the installation of child-safety nets on a balcony;
a clever way to ‘sell’ the idea of a bathroom renovation
how to access the strata roll ahead of a general meeting

and more.

Reena Van Aalst asks me to explain why our strata law permits owners to make claims against owners corporations that are simply trying their best in difficult circumstances.

I’m sharing both the legal and practical steps owners can take to deal with underperforming or misbehaving committee members – including relevant Tribunal cases.

Reena and I cover:

– why a lack of office bearer’s liability cover might not be as scary as it sounds
– how an owners corporation appoints a representative to the community association
– how to extend the term of your strata loan, and
– the investor owner who saved $35,000 in interest payments

Continuing our conversation commenced last week, John Trowbridge further explains how he believes strata managers are failing to properly recognise and manage their conflict of interest when it comes to fees and commissions for insurance arrangements, and what an alternate model might look like – for both managers and brokers. John speaks about availability and affordability of strata insurance across the country, explaining what’s driving price increases and how they might be better controlled – including through the actions of owners and strata committee themselves.

In the first part of this two-part episode, John Trowbridge explains why he has been engaged as a private consultant to conduct a review of strata insurance practices (and who has engaged him). He walks us through the history of our strata insurance sector, including how brokers came to be involved and why commissions and broker fees are today so firmly entrenched in our system. John explains why a lack of transparency around these fees is not only a problem for owners, but the source of a conflict of interest for strata managers.

Don’t miss part 2 of this important conversation, next week.

For more than 20 years the Owners Corporation Network (OCN) has been the independent voice of strata owners. In this chat, vice chair and director Tom Belsham says that the unique aspects of strata ownership have been poorly understood by our state government for too long. Tom takes us through the ten key issues the OCN is urging government to commit to taking action on, ahead of the NSW state election.

If you’ve ever experienced a pipe blockage in a building due to “flushable” toilet wipes…this is the episode for you. Jonathan Nykel of The Drain Man joins me to explain how old or damaged drains in residential buildings can be rehabilitated without digging, turning an otherwise major project into a simple fix and saving buildings thousands of dollars.

I’m joined by fellow strata lawyer, Allison Benson. Allison recently appeared in the NSW Civil and Administrative Tribunal on behalf of an owners corporation seeking to enforce its cost recovery by-laws. In this chat, we discuss the Tribunal’s decision, how that decision may impact future attempts by OCs to recover costs from lot owners, and the prospect of legislative reform to better protect buildings troubled by serial by-law breachers.

In my first chat with Reena Van Aalst for 2023, we cover:
– why strata managers need to be checking the ASIC register before contractors are engaged,
– just how far the definition of ‘cosmetic work’ might (or might not) extend,
– a successful storage cage swap, and
– a Christmas win for an unfairly sidelined owner.

Property owners new to strata are often surprised by the complex rules around renovation approvals. This episode is for those owners (and those guiding them). I reveal how I structure my own thinking about strata renovation work, from internal painting to air conditioning units to complete bathroom renos, and share access to some helpful resources, both for owners corporations and owners, to ensure a smoother renovation project for all.

In our first podcast episode for the year, I’m sharing the 5 most popular episodes of 2022 – in case you missed them, need a recap, or are looking for a great place to start if you’re new to our world.

In this, our last podcast episode for the year, Reena and I discuss:
the building that can’t get public liability insurance for its heritage property
the dangers of strata managers actioning legal matters without instructions or legal advice
a few key principles for those managing Building Management Committees (BMCs).

I’ll be back with the first podcast episode of 2023 on 4 January.

I wish you a lovely, restful festive season.

Robin Johnson of Hutch Underwriting joins me to explain how his company’s new offering is delivering better strata insurance outcomes for owners corporations in the middle of a “dysfunctional” market.

Brent Anderson and James Milne work for the largest property management company in North America – and the largest strata management company in British Columbia, Canada (and YES, they do use the term ‘strata’ in BC). In this chat, we discuss:

– the many similarities between strata in Australia and strata in BC, as well as the few differences;
– what it means to “pay with your patience”
– what the micro democracies within our fourth layer of government need to succeed

and more.

Michael Ferrier of Eyeon Property Inspections shares his assessment of the quality of strata books and records, explaining how transparent record keeping adds to property values. He encourages owners to take responsibility for their own records, and he’s even got a system to help us do precisely that.

Reena and I discuss:

whose responsibility it is to reimburse stolen funds in the event of a cyber fraud incident,
when the minutes may not be an accurate reflection of what occurred at a meeting,
the communities taking their 'corporate responsibilities' seriously,
a strata manager's perspective on why strata communities must stay 'match-fit', and how they can do so. I also ask the question: did Reena FINALLY get a puppy? Tune in to find out.

Strata lot owners Brenton Pittman and Lynette Cartwright are fresh from an NCAT victory, brandishing orders that ban their downstairs neighbours from smoking on their balcony, and require the smokers to ensure that smoke does not enter Brenton and Lynette's home. In this chat, Brenton walks me through their hard-fought battle (which took 3 separate sets of Tribunal proceedings) and answers my question "was it all worth it?"

A little while ago, I surveyed some of my audience, asking the question "what did you wish you had known before buying into strata?" Veronica Morgan and Chris Bates have featured the answers I received in their latest episode of @The Elephant in the Room Property Podcast. They have generously allowed me to share this interview with you.

Links mentioned: Get the transcript here! Cath Hewitt's LinkedIn Profile

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This week, my guest is....me. A few weeks ago, Emily Bobis interviewed me for her podcast Byte Size. Today I'm sharing that interview with you. We discuss electric vehicle charging in strata: what the obstacles are and why we must overcome them.

Links mentioned: Get the transcript here! Your Strata Property Podcasts Copy of the Reasons for Decision (the case that Reena and Amanda discuss in this week's chat) Regulation 10 Ballot for strata committee - Strata Schemes Management Regulation 2016 Schedule 1 of Strata Schemes Management Act 2015 Regulation 14B Reasonable Steps - Strata…

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Andrew Boss of Austrata Finance joins me to explain the "Holy Grail" of strata lending - hybrid loans - and share how his company's product gives strata owners the financial flexibility they've always wanted.

Copy here.

Links mentioned: Get the transcript here! Your Strata Property Facebook Page Episode 327. Peter blows the whistle on overcharging strata managers Len Robinson Strata & Community Management website

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Reena and I discuss the trouble with Google reviews, while Reena gives her own review of my recent episode featuring strata manager Peter Wilson. I share some tips for owners wanting to get their bathroom reno across the line at a general meeting.

Links mentioned: Get the transcript here!

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Strata manager Peter Wilson regularly inherits the management of small buildings from large management companies. In this chat, he reveals how these buildings are often being charged for services they don’t need, including the lodgement of tax returns and BAS when they have no taxable income and aren’t registered for GST. He calls for more honesty, transparency and competition in the sector, so that owners can receive the personalised service they deserve.

This week:

Reena Van Aalst describes the frustration of a new owner who has been waiting too long for her strata committee to make a decision about her renovation works,
I answer the question: what happens when no one nominates for the committee?
With Reena’s intervention, an owner gets their carpet replaced by the OC, and
We share an opportunity for your building to saves thousands per year on running costs.

Angelique Mentis of thatsmyspot.com.au joins me to discuss:

the innovation that's relieving committee members from their roles as parking cops
why building managers are wasting up to 15% of their time addressing parking problems
the value of the parking data that will soon be collected around the world
why smart buildings have a "digital twin"

and more.

Reena and I discuss:

the perfect storm of events that is forcing managers to seek “quotes to get quotes”
the elderly Earlwood couple bailed out of their “cruel” strata levies with public donations
a little known Tribunal procedure, and
what some owners wished they had known before buying in to strata.

More Australians than ever before are now living in strata and community titled developments. Today, I'm acknowledging the various challenges this melting pot of needs, interests and agendas brings, plus providing some solutions. TIP: there's a deadline nestling in this episode - don't miss it ;-)

Reena and I cover:

whether an owner making a 'qualified request' for a general meeting can dictate the date and method of the meeting
how unequal unit entitlements can lead to dysfunctional communities
the joys of strata management (yes, really)
why I'm thanking listeners this week

Trevor Rawnsley of ARAMA explains how the "management rights" model works and responds to its critics. We discuss what makes a good on-site residential manager, why communities often misunderstand the role, and what to do when things go wrong.

Reena and I cover:

what happens when a committee member does not disclose their financial interest in a works contract that's up for approval
why EV charging and other "sustainability infrastructure" can be approved even if no one votes in favour of it
the compulsory management appointment that took Reena by surprise
a lot owner's by-law success before the Tribunal

Reena and I cover:

what happens when a committee member does not disclose their financial interest in a works contract that's up for approval
why EV charging and other "sustainability infrastructure" can be approved even if no one votes in favour of it
the compulsory management appointment that took Reena by surprise
a lot owner's by-law success before the Tribunal

Zinc Apartments in Sydney's Alexandria recently installed electric vehicle charging infrastructure, making it available to all residents with a parking space. Strata committee member Nathan Hage shares why his community prioritised this issue and steps us through the process.

30 June is looming and this means...new strata law!

Mandatory annual reporting for NSW owners corporations is due to take effect soon. Here's your recap on precisely what this means for owners, committee members and strata managers.

In a first for the show, this week I have THREE guests: Peter Johnsson, Grahame Vile and Caroline McConnachie - each an expert in strata remedial works. We discuss:

-why remedial works are so painful for apartment owners -the different fee structures used by contractors and consultants -how to keep costs under control -how strata managers can best serve their clients during a remedial works project, and more.

PLUS keep an eye out for my invitation to Friday LIVE tomorrow, where I'll be chatting further with Caroline McConnachie about this important (and too often, very aggravating) aspect of apartment living. Send through your questions and Caroline and I will be ready to answer them.

I’m bringing you part of last week’s Friday LIVE chat, which has sparked a vital conversation about the impossible pressure being placed on some strata managers at the expense of their mental health and wellbeing. Owners are noticing, and not only are they unhappy with poor service standards, they’re worried about the future of this industry, which has only just started to call itself a "profession". It’s time for a serious talk about workloads, hours, fee structures and simple kindness.

My third and final guest in the “Strata Powerhouse” interview series is John Coleman. John grew Express Glass into the strata sector in the 1990s, helping it become Australia’s largest glazing business today. John describes the “unfettered access” suppliers had to strata managers back then, why he chose to write a book about the history of strata title in NSW and his hopes for a future female president of SCA.

The second in my series of three "Strata Powerhouse" interviews, today's guest is Olivera Ferguson. Co-owner of the Strata Plus Group, in this chat Olivera revisits her first impressions of strata management 20 years ago when she left the corporate world. We discuss how today's "right to an opinion" society is putting pressure on strata managers, why winning back trust is essential and her hopes for the future of our strata sector.

Over the next three weeks, I'm interviewing three "powerhouses" of the strata sector. First up this week: Bill Coles. He shares:

what the strata cleaning business looked like 30+ years ago
the many ways in which strata living has changed for the better (and the few ways it hasn't)
how he overcame the business challenges of the last 2 years
why his family name changed when his parents immigrated to Australia,

and much more.

Warren Livesey of Buy Airspace explains the emerging opportunities for buildings to sell or develop the airspace above their common property rooftops, creating income to fund capital works and improvement projects in aging buildings.

I'm sharing an edited down version of last week's Friday LIVE chat, where I took viewers through the new NSW government online information resource for strata owners, managers, tenants and purchasers. I also share some more background to the "bankrupt committee member" scenario, discussed last week.

This week:

Reena asks whether strata management contracts can roll over, year to year, I query whether there should be a “fit and proper person” test for committee members, we celebrate the effectiveness of the democratic process and, I invite you to join my free webinar next Thursday, 7 April.

Louisa Herbert is the managing director of MBCM Strata Specialists in Box Hill and Hawthorn Victoria. We discuss the skills she developed as a parole officer and how well they translate to strata management, what it is that still surprises her about our sector and the efficient way that she's training her new staff.

Having recently helped a client avoid penalty proceedings in the Tribunal, this week I’m sharing some common mistakes I see managers and committees making when issuing a notice to comply with a by-law. I’m also giving our members the opportunity to access my next exclusive Pro Member Webinar where we’ll go deep on this important topic (heads up: it’s TOMORROW!)

Reena asks whether a lot owner has any say in the method by which an owners corporation chooses to repair its common property. We also discuss lot owner DAs for change of use and the importance of understanding the mandatory legal requirements for the issue of a Notice to Comply.

Amanda Bombaci of the Western Sydney Regional Organisation of Councils explains the unique difficulties apartment residents experience when dealing with rubbish and waste removal, including the importance of tackling the problem at the 'move in' stage.

Listen carefully for the details of our free WEBINAR on precisely this topic, coming to you next week.

Stephen Brell, managing director of Netstrata and newly appointed president of SCA (NSW), shares his insights on the evolving strata management profession, including:

his creative solution to the recruitment problem how to turn a crisis into an opportunity the urge for business owners to upskill why owner education is on SCA’s agenda in 2022,

and more.

Today, I publish the 300th episode of the podcast. In celebration, I’ve invited long-time listeners and members of our online community to share their favourite episodes and key learnings from the giant knowledge library that is this podcast, built up over the past 6 years.

On this special occasion, I’d like to thank YOU, my listeners, for tuning in, week after week. Your commitment to improving your experience of strata living is my constant motivation and your success stories born of the podcast, my inspiration. Keep 'em coming.

Reena deals with a frustrating misunderstanding of the role of a strata manager. I share my concerns about a by-law attempting to ban solar panels and we consider why a short-term letting by-law didn't quite make the cut.

Caroline McConnachie fills us in on a new online course for remedial waterproofing, soon to be released by ACRA in partnership with Construct NSW. We discuss:

how waterproofing is the no. 1 defect in apartment buildings the vital role of remedial engineers in even the smallest of projects why new laws are increasing the costs of waterproofing projects

and more.

For 20+ years Brendan Cleaver has helped property owners and developers better understand the workings of strata schemes, with a current focus on matching new buildings with the right strata manager. In this chat, we cover:

the advantage Brendan has when conducting strata records inspections
why strata management jobs for mates has to be a thing of the past
where strata managers are letting down owners at First AGMs
how to ease the pain when transitioning between strata managers

and more.

In our first chat for 2022, Reena and I cover: - the current pressure on short-staffed building and strata managers - our tips for dealing with “communication overwhelm” - why walking away from a client is sometimes the best option - the new service helping you find the perfect strata lawyer to suit your needs.

Lawyer Bill Kritharas joins me to explain an owners corporation’s work health and safety obligations, including:

how the WHS law applies differently to residential, commercial and mixed use buildings his problem with work health and safety reports the important role of the strata manager in guiding their clients,

and more.

You may have missed it in the end-of-year rush, but in December 2021 a new regulation was made in NSW making it mandatory for all strata schemes to submit an annual report to Fair Trading. In this episode, I’m walking you through the new regulation and encouraging you to start thinking about how you might ensure your compliance later this year.

I’m sharing our top 5 most downloaded podcast episodes of 2021. If you haven’t managed to catch all of this year’s episodes, this is your recommended summer listening schedule. I wish you a happy and restful festive season. I’ll be back on 5 January with the first podcast episode of 2022. Links […]

Reena and I cover: what happens if a quorum is not achieved at a meeting conducted solely by pre-meeting electronic voting? is washing on the balcony a problem of the past? the tree dispute resolved with help from the local council the largely unrecognised and incredibly important work strata managers have done this year. […]

Chris Irons of Strata Solve joins me to share: his view that it’s often a clash of personalities that’s at the root of some of the most expensive and conflict-ridden strata litigation why he hasn’t looked back since finishing up his role as QLD Commissioner for Body Corporate and Community Management his 3 ‘best […]

A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. I'm sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for 'privacy' or 'legal' reasons.

A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. I'm sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for 'privacy' or 'legal' reasons.

A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. I'm sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for 'privacy' or 'legal' reasons.

A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. I'm sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for 'privacy' or 'legal' reasons.

A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. I'm sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for 'privacy' or 'legal' reasons.

A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. I'm sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for 'privacy' or 'legal' reasons.

A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. I'm sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for 'privacy' or 'legal' reasons.

A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. I'm sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for 'privacy' or 'legal' reasons.

I’m bringing you an edited version of my live chat with Dr Nicole Johnston, which took place over on our Facebook page last Friday. Nicole shares the findings from her world-first research into strata insurance-related services – particularly, how strata managers can do better when providing such services to owners corporations. We cover: how […]

Reena and I cover: public outdoor pools are reopening in NSW. What does this mean for our strata pools? is it legal for residents to take refundable bottles and cans from the bins? the talented chairperson able to calm a very difficult resident, and finally, the new law permitting us to enforce Tribunal orders. […]

NSW (finally) has a set of public health orders specific to apartment buildings. But…they’re not quite what we were asking for. I outline the new and rather onerous obligations on strata managers and others ‘managing’ residential buildings that are forced into hard lockdown. I’m also giving you access to my new resource, helping you […]

Reena and I discuss: intentionally creating a vacancy on the committee at the AGM. Is this legal? when minor work becomes a major issue the creative resolution of Tribunal proceedings for a dysfunctional owners corporation, and more. Links mentioned: Get the transcript here! Regulation 9 – Election of strata committee – […]

When it comes to waterproofing, Ross Taylor is a man who can “see leaks on the drawings”. He’s working closely with the NSW government to ensure our future apartment buildings are a little more watertight than they have been so far. But in today’s conversation, we tackle a different issue: why are our older, […]

On Wednesday this week, it became much easier for residents in NSW strata buildings to keep pets in their homes. In this episode, I unpack the new legislation, including its impact on existing by-laws that restrict the keeping of animals. Links mentioned: Get the transcript here! Read the Cooper Decision here Section 139 – […]

Reena and I cover: how to complete a ballot paper “in writing” during an electronic meeting the surprising item missing from our strata legislation the insurer who capitulated second time around a creative solution to a long-standing noise dispute Links mentioned: Get the transcript here! Regulation 10: Ballot for strata committee – Strata Schemes […]

This week, Shawn Brown of Strata Staff joins me to explain the benefits of offshoring, particularly for strata managers. We discuss how to avoid a “train wreck” experience and what it takes to build a team that adds significant value for owners. Links mentioned: Get the transcript here! Shawn’s email address: shawn@stratastaff.com.au Strata Staff […]

I’m bringing you an edited version of last Friday’s LIVE chat with Chris Duggan. We cover the new Professional Standards Scheme for NSW strata managers and their staff, plus the need-to-know on the latest (and no less confusing) iteration of our Public Health Orders. Links mentioned: Get the transcript here! Your Strata Property […]

Reena and I cover: the indecisive voter: what happens when an owner votes one way via pre-meeting voting, then changes their mind and wants to vote the other way at the meeting? lessons from Miami and a warning to communities ignoring their repair and maintenance obligations the deep clean that went just right and the […]

A short, but important message from me this week: make sure you understand the effect of the amended NSW Public Health Order, mandating masks on indoor common property in Greater Sydney. It may not mean what you think it does. Let’s get this right. Links mentioned: Get the transcript here! Public health orders relating to […]

This week, Reena and I cover: access to CCTV footage: often controversial in our strata schemes, but what about when the footage belongs to a BMC? a refresher on the quorum rule, including when a chair must proceed in the absence of a quorum and more. And if you haven’t already, access your NSW Health […]

I’m bringing you an edited version of my Facebook LIVE event of Tuesday evening: your need-to-know for NSW strata in lockdown, including: what the current public health order means for residents and managers how to conduct safe and legal meetings during this time whether committees can demand disclosure of positive test results or self-isolators what […]

Tom Bacon is my guest this week, sharing his expertise as a practising strata lawyer in Victoria. He shares: why we shouldn’t expect the Southbank townhouse transmission event to be the last we see in our strata communities how the VIC government’s response to combustible cladding is letting many buildings down the good, the bad […]

This week: Reena wonders if renovation works by-laws registered without annexed plans are still valid I share a listener challenge around hotly contested committee elections Reena has her “biggest win since we started the podcast” and I help an owner achieve disability access in their building Links mentioned: Get the transcript here! Section 34 – […]

Reena discovers an experienced strata management company relying on an out-of-date template agency agreement and I remind committees that co-owner ‘tag teams’ are not on. Links mentioned: Get the transcript here! Section 34 – Acting members of strata committee – Strata Schemes Management Act 2015 (NSW) Section 31 – Subsection 4 – Persons who are […]

Mediation is something most owners, committee members and managers are likely to experience at some point in their strata journey. In this episode, I share my tips for a successful mediation, including: how to find out if you need to mediate at all why I don’t file supporting documents with a mediation application who […]

In answer to a listener question, Reena shares her best practice tips for owners corporations engaging strata lawyers, including how to ensure expectations are set and met and owners are not overcharged. Plus I share a recent client win in a 'pets case', one which should have arrived much earlier than it did.

When delivering education sessions face-to-face, “question time” is always my favourite part of the evening. This week, I’m bringing you the recording of the QandA session held at the end of my July 2019 presentation for City of Sydney Council. I give my answers to audience questions such as: are we responsible for relocating residents […]

QLD strata lawyer Andrew Suttie and I are pondering precisely what it is that makes a strata lawyer join their own strata committee. And what could possibly go wrong when they do… Links mentioned: Get the transcript here! Prior to […]

Reena’s attempts to put together a complete file for her new client are frustrated when she receives only hard copy records from the former managing agent. We discuss the legal requirements for the handover of strata books and records. I issue a warning to committee members sending emails from a work email address and we […]

Matthew Waugh of Conexie joins me to explain the software that’s allowing strata occupants to monitor their energy usage in real-time, while their owners corporation puts money in the bank (for the not-so-sunny days). Listen out for your chance to join my free webinar on Thursday […]

I’m continuing an important conversation commenced last week about how we communicate: as owners, committee members and strata managers. I share three ways we can improve communication to save time, money and sanity, plus give you access to a proven resource you can use to start implementing these strategies in your building and those you’re […]

This week I’m chatting with PR guru Elizabeth Heusler. Elizabeth shares: how our strata managers can “kill it or win it” in their very first communication with us why saying sorry is a learned skill, not a natural ability how our strata buildings can improve […]

This week, I’m bringing you an edited version of my live chat with Joseph Arena of Arena Energy Consultants. Over on the Facebook page a couple of weeks ago, Joseph demystified embedded networks for us: what are they, do they mean the price you’re paying for energy is not competitive, how might you avoid or […]

This week, Reena and I cover: how to ensure 40+ staff working from a commercial lot do not overrun resident facilities such as the swimming pool the owner who found historical OC approval for their balcony enclosure in 40-year-old local council records NSW’s new pet laws, and how to have your say the building that […]

My guest this week is the current president of Strata Community Association (Western Australia): Catherine Lezer. Catherine shares the SCA (WA) wishlist for the upcoming state election and describes how she believes the WA strata sector will “mature” over the coming years. Links mentioned: Get the transcript here! Strata Community Association WA Website […]

Committee member Gordon Streight and strata manager Reena Van Aalst share: the importance of establishing “systems” to best manage owner renovation works the no. 1 reason to improve your strata building the joy of “data” and why it’s key to making a project of any size happen how to ensure that only the best […]

Reena and I call out a downside of the electronic age: are committees ‘silencing’ owners by insisting on pre-meeting electronic voting for every meeting? We also discuss: the building that turned a blind eye to illegal alterations, now having to unravel the results when a strata loan can save the day Thursday’s by-law webinar: secure your spot […]

Hedley Swann of Strata Next joins me this week, sharing: the big mistakes strata managers are making with their marketing the real problem owners want a strata manager to solve how the decision to serve a smaller market will guarantee you greater success Links mentioned: Get the transcript here! Facebook Friday Live with Amanda Farmer and […]

Despite the NSW Court of Appeal invalidating a by-law banning pets months ago, strata committees are continuing to enforce these by-laws. What are their chances of success and what can would-be pet owners do in the face of a ban? Plus, Reena and I discuss: the owner who won’t take responsibility for the spa on […]

This being episode 250, we’re celebrating our 5th birthday! We’ve covered a lot of ground since those first few wobbly episodes, but there’s always more to learn and share. This week, I’m highlighting some of the comments I received after last week’s discussion about asbestos in fire doors. I also share insights from the conference […]

In this packed episode, Reena and I cover: what can be done when an owner won’t agree to their front fire door being tested for asbestos why anti-discrimination legislation is increasingly relevant to strata the owners who successfully proved the unreasonable refusal of their renovation application why we need more access to unreported cases from […]

Last week, one of my clients successfully obtained NCAT orders for the appointment of a compulsory strata manager. In this episode, I’m sharing my 4 key takeaways from this hard fought case, including a wake up call for committee secretaries who may be under the misapprehension they can rule the roost. Links mentioned: Get the […]

At a time when our world remains a little more topsy turvy than we’d like, I’m bringing you the audio from my Shared Space Summit chat with Charles Vogl: world leading expert on community building. During times of crisis, it is our strong, connected communities that thrive. Charles explains how. Links mentioned: Get the transcript here! Your […]

Building Brand Communities: How Organizations Succeed by Creating Belonging

The Art of Community: Seven Principles for Belonging

No strangers to difficult times, Reena and I hit the ground running with this episode. We’re covering: the rights of a tenant when tree roots damage a sewer and cause flooding from that most undesirable of sources: the toilet the building with a diminishing valuation and a novel offer from a valuer why compulsory appointments […]

In this short, final episode for 2020, I’m pointing you in the direction of our Top 5 Podcast Episodes for the year. There may be some surprises here! I’ll be leaving you to your holiday festivities and new year’s eve preparations next week, back with the first episode for 2021 in the first week of January. Bringing the […]

Reena and I discuss: what happens when a committee is deadlocked on the election of its office bearers why strata managers should not blindly accept their client’s instructions the strata loan that came to the rescue the Court of Appeal case confirming the power of the NSW Tribunal to award damages to lot owners. Links […]

In this live chat with Dr Nicole Johnston, we cover: your last chance to join the Strata Concepts online education forum (registrations close today!) pandemic silver linings for our property sector Nicole’s newest research project, giving you a chance to have your say on strata insurance Links mentioned: Get the transcript here! Strata Concepts Education […]

I’m joined by Tom Welsby of ResVu. Tom and his team have created a powerful software that helps strata managers connect with their customers. Tom shares with us how the clever collection and analysis of data can result in better decision-making and more vibrant communities. Links mentioned: Get the transcript here! Do less, then obsess […]

With the kind permission of Veronica Morgan and Chris Bates of The Elephant in the Room Property Podcast, this week I’m bringing you part of an interview we recently recorded together for their podcast. We discuss the common misunderstandings of new strata owners, how to avoid a renovation headache by making a smarter purchasing decision and my latest experience […]

This week, Reena and I discuss: How do we safely hold in-person strata meetings? The handy hack Reena is using to improve her online meetings Does the Return & Earn scheme have a place in our strata communities? I’m also reminding you to register for By-Law Boot Camp. Last session this Sunday, 8pm AEDT. Links mentioned: […]

I’m putting your by-laws to the test: would they crack under pressure? I also have your special invitation to Strata Boot Camp: time to get those by-laws in shape for 2021. Links mentioned: Take the test FOR FREE over at www.yourstrataproperty.com.au/test Secure your Boot Camp spot NOW: stratabootcamp.com Get the transcript here! Cooper v The […]

In this episode, Reena and I answer these questions: Are all by-laws banning pets now invalid? Why can’t I mail in my general meeting vote? When will an insurer pay temporary accommodation expenses? What does the new Code of Conduct mean for our short term letting by-laws? Links mentioned: Get the transcript here! Watch Amanda’s […]

Adam Hirst of Mirvac joins me to explain “Build to Rent” – in particular, Australia’s first renter-only apartment community, LIV Indigo at Sydney Olympic Park. Adam explains the attraction of this unique model. Could it possibly be the complete absence of strata governance structures and strata title legislation? Surely not… Links mentioned: Get the transcript […]

Last Friday I interviewed Jo Cooper and her lawyer, Sharon Levy, over on our Facebook page. Jo is the lot owner who recently convinced the NSW Court of Appeal that the by-law banning pets at her building is invalid. This episode is an edited version of that chat, taking your behind the scenes of this […]

Reena and I work through the following challenges: are investor owners still entitled to use common property facilities like the pool, gym and concierge even though they don’t live in the property? what is best practice for managing major works projects from start to finish? and a couple of wins: how Reena took on NBN and […]

Daniel Caruana of Danrae Group demystifies the waterproofing game for us. We talk roofs, balconies, bathrooms, and Daniel answers the question: why do we see so much remediation work in this area? Links mentioned: Get the transcript here! Section 18E – Proceedings for breach of warranty – Home Building Act 1989 (NSW) Danrae Group Website […]

I’m bringing to the table a rather serious challenge: in a world where some strata lawyers may receive a lot of work via referral from one particular strata management company, are they somehow beholden to that company? If not, why do some strata managers (and maybe even some strata lawyers) think that they are? Reena […]

This week, Matt Larwood of StrataVote takes us inside the software that’s revolutionising our strata meetings and giving strata managers back their lives. Links mentioned: Get the transcript here! Listen to the other podcast episodes here StrataVote website StrataVote Anywhere

Links mentioned: Get the transcript here! Shared Space: the WORLD’S FIRST online summit for strata property owners Your Strata Property Facebook page Join us inside the membership! – Summit Opportunity

This week, Reena and I cover: the types of notices that must be sent to an owner’s formal address for service the software gap causing problems for our managers how to ensure your motion make it onto the AGM agenda why insurers won’t chase lot owners to recover payouts Links mentioned: Get the transcript here! […]

Bernadette and David Janson from The School of Renovating join me to demystify some common “apartment reno” questions including: do we really need council approval for removal of internal walls and does a washing machine installed in a kitchen need to be waterproofed? Links mentioned: Get the transcript here! Your Strata Property Shared Space Summit Episode […]

Have you sensed the shift that’s happening in our strata space right now? A LOT is changing, fast. The future of strata living and strata service looks dramatically different to what we might have had in mind this time last year. Are you ready to embrace the many opportunities this future now presents? Or maybe […]

This week, Reena and I tackle another COVID conundrum: whether and how to reopen the gym. I share a win for a pet owner who turned her strata committee around and we lament the repeal of section 125 of our NSW Act: how now to deal with abandoned goods and illegally parked vehicles? Links mentioned: […]

Gavin Beardsell joins me to provide an update on the status of Federal Court litigation against the manufacturers of certain types of combustible cladding. Find out if your building is eligible to participate in these fully funded class actions – now commencing in New Zealand also. Links mentioned: Get the transcript here! Australian Combustible Cladding Class […]

This week, Reena and I are tackling these sticky situations – some of which may already be on your mind: can residents be forced to wear masks on the common property? does the executor of a deceased estate have the right to vote at general meetings? how to set boundaries to rein in bullies why […]

It has taken 4.5 years and 200+ episodes, but this week I welcome our first guest from the Australian Capital Territory. Chris Miller of Vantage Strata shares his insights on the changing nature of ACT units plans and updates us on upcoming legislative reform. Links mentioned: Cumberland City Council Webinar registration (6 August 2020 at midday) […]

Reena and I are trading solutions to a range of management issues, including: whether a strata committee can be elected outside of an AGM rectifying a failure to register an order reallocating unit entitlements how to set expectations prior to signing an agency agreement how a strata manager’s resignation resolved a building’s dysfunction Links mentioned: […]

This solo episode is devoted to exploring that most Draconian of interventions: the appointment of a compulsory managing agent. How do you get such an appointment? Do you really need one? And a question many owners are left asking after the event: is it really such a good idea? Links mentioned: Get the transcript here! […]

This week, Reena and I cover: unusual renovations: how is the committee to know if an owner is complying with all legal requirements? how to stop residents using the visitor parking when the new strata manager takes over a little too soon (before they are even appointed) your access to up-to-date strata data Links mentioned: Get […]

This week, a blast from the past. Way back in September 2016 I spoke to Cathy Sherry about the surprisingly unfettered power strata owners have to regulate the private lives of their neighbours. At a time when this power has been tested and found to be stronger than ever (our NSW “pet” cases), I thought […]

Strata Title Property Rights: Private governance of multi-owned properties (Routledge Complex Real Property Rights Series)

High Life: Condo Living in the Suburban Century

Beyond Privatopia: Rethinking Residential Private Government (Urban Institute Press)

Privatopia: Homeowner Associations and the Rise of Residential Private Government

Michael Kleinschmidt of Stratum Legal joins me to shed some light on new COVID legislation impacting QLD body corporates. We discuss the status of strata law reform generally in QLD and why Michael believes buildings should have the option to serve meeting notices by Twitter, if it suits them. You’ll also want to tune in […]

This week, Reena joins me to discuss: the precarious position in which agents and buildings are left when an agency agreement unexpectedly expires how buildings can invest surplus funds (and why not all banks are the same) the new COVID regulations for NSW strata schemes: your need-to-know summary. Links mentioned: Get the transcript here! Section […]

This week I am joined by David Edwards, the lawyer who led The Horizon apartment building to success before the NCAT Appeal Panel. David explains the facts, findings and impact of this case, in which a by-law banning pets was upheld. He also promises to buy me a drink. I wrote that one down. Links […]

The President of Real Estate Institute (NSW), Leanne Pilkington joins me this week. We cover: why the relationship between property managers and strata managers needs to improve recent changes to disclosure requirements when it comes to tenants moving into strata how Leanne’s instinct drove her to start daily Facebook Live chats at the height of […]

This week, Reena and I are coming to you directly from our live Happy Hour chat recently held over on the Facebook page. We cover: waiving interest on overdue levies: can the strata committee resolve to do this? is it possible to conduct a poll vote via pre-meeting electronic voting? our tips for successful Zoom […]

My guest this week is the founder of a website many of you know and love: LookUpStrata. Although she usually prefers to stay out of the limelight, Nikki Jovicic generously shared with me her journey, from collating subject guides for chronic disease to publishing over 100,000 pages of online strata information. Nikki reveals the most popular […]

I’m happy to announce that my regular co-host is BACK this week! Reena and I are covering: what to do about a dysfunctional strata committee whether disclosing the expiry date of an agency agreement on the front page is sufficient compliance with section 50(6) of the NSW Act how to amend motions during a general […]

This week, I have the pleasure of Mark Atkinson’s company. The director of Atkinson Legal in Western Australia, Mark has been at the forefront of strata law reform in the state – a massive 24-year undertaking. Amendments to the Strata Titles Act 1985 (WA) commenced on 1 May 2020. Mark summarises the key changes for us and […]

Back when the world was a little different (February, to be precise) I spent an evening with residents of The City of Canterbury-Bankstown, answering their questions about: feeding stray animals and birds on common property: can we pass a by-law to prevent this? how to deal with a lot owner who is renting out his […]

In this live chat conducted on our Facebook page last Friday afternoon over virtual drinks, SCA (NSW) President, Chris Duggan, shared with me: why strata seems to have been left off the government’s COVID agenda why 6pm strata meetings are a thing of the past how our committees need to get comfortable with shades of […]

I’m chatting to Sasha Boe of Real Estate Training Solutions about the property industry reforms that commenced in NSW on 23 March 2020 (yes, you may have been distracted by other things!) These reforms impact the way our strata managers operate – from the title they’re allowed to give themselves, to the training and qualifications […]

Rob Broadhead of 2020 Fire Protection joins me with an update on the accreditation scheme (almost) in place for fire safety practitioners. * To quote Rob, his industry is now moving from “ragtag bunch of tradies” to “accredited professionals”. When we’re dealing with fire safety, that is indeed a welcome change. We also discuss the impact […]

Reena and I are answering the past week’s COVID questions. They just keep coming, and getting more complex… how to hold a meeting with one person present, simply to resolve to conduct electronic meetings which council is deferring the fine on late AFSS’s dealing with the increase in noise complaints now that everyone is home […]

This week, I’m bringing you the conversation that I had with Heidi Dening over on our Facebook Page during last Friday’s “Happy Hour”. Heidi shared her top tips for building personal and organisational resilience during challenging times, including identifying those who will rise and thrive when the current crisis is over. As you’ll hear, we […]

If you haven’t yet checked out the special episode I released last weekend covering off NSW meeting procedures in the face of COVID-19 concerns, head over here now and check it out. In this week’s episode with Reena (recorded before the above special) we’re dealing with: email accounts set up by committees and not shared […]

I’m releasing a special edition of the podcast this weekend, answering a question many owners, committee members and strata managers have been asking: Do we have to hold our strata meetings in person? We’re all trying to reduce the risk and spread of infection. Is there a legal way to avoid in-person meetings? This episode […]

I’ve recruited Allison Benson of Kerin Benson Lawyers to talk us through the implications of the Pullicin case: the recent NCAT Appeal Panel decision telling us that lot owners should not be applying to the Tribunal if they have a money claim against their owners corporation. There is much (much) more to this case than meets the eye, with […]

This week, Reena asks me the question: if the installation of an air conditioner impacts the external appearance of a building, can it still be classed as “minor work” under the NSW legislation? I respond to a listener comment about insurance claims made at the direction of lot owners and Reena explains how the appointment […]

This week, I’m chatting to my guest in person for a change: Frank Higginson of Hynes Legal in QLD. Frank recently welcomed former QLD Commissioner for Body Corporate and Community Management, Chris Irons, to his team. Frank shares the thinking behind this unusual appointment, including his thoughts on why we must start trying to resolve strata and body corporate disputes […]

Happy episode 200! It has been my pleasure to host this podcast for the past 4 years: bringing you guest experts, answering your most curly strata questions and helping as many people as possible to live more peacefully in apartments. This week, I bring you Part 2 of YSP LIVE 2020 (head back to episode […]

This week I’m bringing you part 1 of 2 special episodes: I’m taking you inside YSP LIVE 2020, a members-only online event which took place a couple of weeks ago. Reena and I are sharing our week’s challenges when it comes to security cameras and email communications, and answering member questions along the way. Part […]

There is a little known aspect of strata property ownership that can have BIG consequences should things go wrong. I’m explaining it this week in my interview with Veronica Morgan and Chris Bates. This interview was originally aired on their property podcast, “The Elephant in the Room” and I bring it to you this week […]

Reena and I discuss: what happens when a bathroom renovation goes wrong and why it’s important to double check waterproofing certificates… whether co-owners can serve on the committee at the same time how to avoid disputes about general meeting costs the latest ‘pet-friendly’ NCAT case. Links mentioned: Get the transcript here! Strata Schemes Management Act […]

In this week’s solo episode, I’m explaining the concept of “legal professional privilege”. What is it, when does it attach to communications and should “privileged” documents be removed from a building’s books and records? I’m sharing the need-to-know court cases, practical tips to protect you and your clients and how to avoid the traps inexperienced […]

In our first co-hosted episode of 2020, Reena and I get stuck into these curly questions: whether an owners corporation should reimburse an owner $5,000 for ‘mouldy clothing’ arising from water ingress why you must move quickly when registering changes to a CMS how to deal with illegal installations on common property, and a controversial […]

I’m chatting to Daniel Holt – strata lawyer turned strata manager – about how to stay calm in a crisis. And he would know: Daniel was the manager who received the phone call on Christmas Eve 2018, informing him that Opal Tower needed to be evacuated. In this wide-ranging conversation, we also cover: how to […]

Happy New Year! In this first episode of the year, I’m bringing you the highlights of 2019, with a nod to 5 value-packed episodes from last year. From pets, to insurance commissions to building defects, these are the episodes I hope you didn’t miss. I’m looking forward to sharing another exciting year in strata with […]

In this final episode for 2019, Reena and I cover: smoking: who can suffering residents blame and what rights do tenants have? whether a committee has the power to waive interest on overdue levies the 3 months’ notice strata managers are required to give, prior to the expiry of their contract, and the NSW Court […]

This week, Caroline McConnachie of MAX Build walks us through the essentials of remedial building works projects. This is vital listening for anyone involved in this kind of work – whether manager or resident. We discuss: why remedial projects often have a more significant impact than other types of construction work how owners can take […]

This week, Reena and I are covering: vexatious litigants: what are they and what can be done about them? the ‘stop valve’ question once more: does Fair Trading agree that the stop valve is lot property? how to resolve a BMC cost-share dispute why simply talking to your neighbours about a problem is the best […]

This week, Natalie Fitzgerald and I are talking about a few things that don’t often get talked about in the context of strata living, including how residents might help a neighbour who is the victim of family violence exercising discretion when it comes to the enforcement of by-laws and dealing more compassionately with those suffering […]

This week, Reena and I are answering these questions: can a strata manager propose their own motion for reappointment at a general meeting? do committee office bearers need to be appointed within a particular time after the committee election? We also celebrate a win which involved putting a mediation application ‘on hold’ while owners found a […]

One of the most common complaints I hear from owners is that they cannot access their building’s books and records (properly, or at all). This week, I’m talking to professional records inspector Michael Ferrier about this problem, which he says has serious ramifications for apartment purchasers, vendors and owners generally. Michael shares with us the substandard […]

In this episode, Reena and I are tackling these tough questions: does the owners corporation have to respond to a claim for damages when a leak from one lot has damaged another, but there has been no common property failure? how to stand up to a strata manager who double-charges for records inspections… what does […]

In this ‘mixed bag’ episode I’m sharing my answers to these 3 questions, recently asked inside our member-Forum: who is responsible for replacing water isolation valves (stop valves) at a lot? is it better to use a lease or a by-law when granting exclusive use of common property? why is my strata manager refusing to […]

In this particularly packed episode, Reena and I cover: the practical problems with completing Annual Fire Safety Statements what happens when a by-law is accidentally left out of the consolidated (and registered) by-law bundle? a reminder that the strata manager is not the owners corporation the latest Tribunal case on the ‘nuisance’ of smoking Links mentioned: Get the […]

This week, Associate Professor Hazel Easthope is on the show, sharing insights from her new book The Politics and Practices of Apartment Living. Hazel shares why she thinks the Aussie system of strata regulation is pretty good, though we fall down when it comes to compliance and enforcement. We also discuss how purchasers can make better buying […]

This week, I’m coming to you all the way from Paris, France (actually, from inside a wardrobe in Paris, but you’ll have to tune in to find out more about that one…) I’m giving you the TOP FIVE by-laws I recommend all buildings have in place. These are the by-laws that quality strata managers are recommending […]

This week, Reena and I get stuck into these curly questions: how do we deal with a committee member who does not turn up to meetings and contributes nothing to the running of the committee? why is there a motion on the AGM agenda to restrict the power of the committee? Should we impose any […]

This week, I’m bringing you the recording of the LIVE QandA session, held at the end of my July presentation for City of Sydney Council. I give my answers to audience questions such as: are we responsible for relocating residents when the lifts are out of action? why does my strata manager say we don’t […]

This week, Reena shares both a win and a challenge around her recent dealings with insurance brokers; I clarify the rules around general meeting notice periods, including the legislation you need to refer to for the ‘7 clear days notice’ rule (hint: it’s not the strata legislation). Plus, we discuss the very first collective sale […]

This week, we have our first “fire guy” on the show – Rob Broadhead of 2020 Fire Protection. I ask Rob to demystify the fire protection game for us, including letting us know what kind of qualifications a ‘competent fire safety professional’ is supposed to have (apparently, ‘breathing’ is about as high as the bar […]

This week, Reena and I cover: the tax ruling that requires lot owners to declare income received by their owners corporation on their individual tax returns why every building really should have a notice board how an owners corporation can assist owners with the rectification of lot property defects, and the first court-ordered collective sale […]

This week, I’m chatting to Cat Carmichael, the current president of the Community Associations Institute in the U.S. We discuss an important paradigm shift in strata management, and why managers can no longer focus on achieving a series of tasks but instead must look to the outcomes desired by their clients. Cat shares the single most […]

Essentialism: The Disciplined Pursuit of Less

This week, Reena shares an unusual challenge: what happens when the developer sets aside your car space for disability parking in order to meet a DA condition? I question the meaning of “financial year” in the strata context, and we both celebrate client wins relevant to successful insurance claims. Links mentioned: Get […]

This week, I’m joined by Chris Irons: Queensland’s Commissioner for Body Corporate and Community Management. In a wide-ranging discussion, we cover: the unique nature of his role why his office is partnering with the likes of QLD police to deliver the right messages to residents creative responses to the increased demand for good information […]

This week, Reena raises an interesting provision in our NSW legislation which apparently means a chairperson need not be financial in order to chair a meeting, but a substitute chairperson must be financial. I provide some important guidance around motions to consider ‘general business’ and we celebrate an unusually amicable parting of ways between a building […]

This week, I’m speaking with Dr Nicole Johnston, the lead researcher on the June 2019 report: An Examination of Building Defects in Multi-Owned Properties. Published the week of the Mascot Towers evacuation, this report has formed the basis of many discussions since about how we might fix this current crisis – which has finally been recognised as […]

This week, Reena and I are tackling some tricky topics: whether an owners corporation is responsible for paying the excess on a resident’s contents insurance claim can motions resolved at a meeting that is later adjourned be actioned? the interpretation of a strata management statement and how to determine the lot boundaries in pre-1974 […]

This week, we have our first New Zealand practitioner on the show: Thomas Gibbons of McCaw Lewis Lawyers. Thomas shares with us the issues currently troubling those living in NZ “unit titles” schemes, and explains why he thinks the NZ courts have been getting a few things wrong lately. Even if you’re not in NZ […]

Patterns of American Jurisprudence

This week, Reena and I cover: how to explain the “restricted matters” statutory motion to a disbelieving owner when, precisely, the strata committee members vacate their positions at the AGM the by-law template that just didn’t cut it, and the clever owner purchasing the common property rooftop Plus, here’s the link to the free City […]

This week, I’m joined by Tim Sara, a licensed senior strata manager at Strata Choice in Sydney. Tim is well known for his clever ‘hacks’ to ensure he gets the most out of every working day, and he’s sharing them with us in this episode. We cover: – why you need to ‘set and forget’ […]

Can't Hurt Me: Master Your Mind and Defy the Odds

Procrastinate on Purpose: 5 Permissions to Multiply Your Time

This week, Reena and I cover: best practice for renovation works by-laws what happens to the budget when AGMs are held 18 months apart the notice requirement for agency agreements reaching expiry, and THAT defamation case: when one email costs you $130,000… Links mentioned: Get the transcript here! Section 50 – Strata Schemes Management […]

This week, I’m flying solo, answering one of the more ‘frequently asked questions’ in recent times: what are the must-know items when it comes to community schemes? How are they different to strata schemes and where are the traps for inexperienced players? I cover: the purpose of community plans who are the ‘members’ of a […]

This week, Reena and I discuss: the building where no one has paid levies for 18 months a lot owner is given the run around with an insurance claim what it takes to get access to a lot to repair common property an investor-owner losing rent because of a leaking ceiling. Links mentioned: Get the […]

This week I’m joined by Paul Chevrot, the co-founder of Stratabox: the online platform enabling committee members (in particular) to more effectively manage communications within a scheme. Paul explains how his technology is empowering both owners and residents who want to engage more deeply in their community, and why that’s important. Links mentioned: Get the […]

Sapiens: A Brief History of Humankind

This week, Reena and I cover off: what to do about lots that have not yet installed compliant window safety devices: is it necessary to apply to the Tribunal for an order? is the secretary allowed access to the strata roll, free of charge? when giving a little can get you a lot, […]

This week, I’m talking to Gavin Beardsell of IMF Bentham, the litigation funder behind the combustible cladding class action. Gavin talks us through the Federal Court proceedings that have been commenced against the manufacturers of combustible cladding and – vitally – explains how strata buildings across Australia can register to ensure they are first in […]

This week, Reena and I discuss: how a building in the middle of a defects claim against the original builder should deal with claims from lot owners who are losing rent whether you can change the ‘financial year’ of a building what happens when Tribunal applicants get their forms wrong. Links mentioned: Get the transcript […]

Many of you have asked: “when are you going to do a podcast about defects and the appalling state of our newest buildings?” Well, this is it. And it’s not even my interview. This week, I’m sharing the good work done by Veronica Morgan and Chris Bates as they talk to John Roydhouse, CEO of […]

This week, Reena and I enjoy a wide-ranging discussion covering these essential topics: a lot owner instructs a strata manager to apply their payment to levies only and not to interest or expenses. Does that instruction have to be followed? what does strata building insurance cover and how do you know you’re covered for the […]

This week I’m bringing you part of my presentation delivered to strata residents for Waverley Council in Sydney a few weeks ago. You’ll get my LIVE answers to the following questions and more: how landlords can be made responsible for tenants’ by law breaches how to access the strata roll what constitutes a conflict of interest on […]

This week, I’m chatting to Chris Sargeant, the building manager at Whitehorse Towers – Melbourne’s tallest residential complex outside of the central CBD. Chris shares his experience helping very large new buildings through defects liability periods. We also cover his key takeaways from the Lacrosse building, where he was the BM at the time of […]

The Book of Psalms: In the Authorized Version

The Rise of Superman: Decoding the Science of Ultimate Human Performance

The Alter Ego Effect: The Power of Secret Identities to Transform Your Life

Your Best Year Ever: A 5-Step Plan for Achieving Your Most Important Goals

Grit: The Power of Passion and Perseverance

The Book of Proverbs in Plain English

This week, I’m chatting with Reena Van Aalst about: the personal liability of strata committee members who make decisions over email when owners can be held responsible for their tenant’s by-law breach the successful recovery of costs under a by-law how strata managers can better manage client expectations – especially the unreasonable ones! Links mentioned: Get the transcript here! 149. Why strata committees […]

This week, I’m chatting to Trent Muffett: Head of Property at Soho Property Network. Soho is a social network for real estate. Dubbed the “LinkedIn for Property”, it is building the single largest network of buyers, renters, agents, real estate content and property listings in the world. Trent and I discuss how this exciting new […]

This week, Reena and I cover off: how NOT to deal with abandoned goods on the common property is there a right to privacy? how you get out of a contract that’s just not working successfully resolving a lot owner’s claim for damages And if you‘re not yet registered for The Better Buildings Webinar, get a wriggle on! […]

In this solo episode, I’m sharing a big secret with you. It’s the secret of the one thing. If your building has this one thing in place, you’re enjoying a raft of benefits that others – who don’t have this one thing – are missing out on. It’s a short ep, and I don’t leave you in suspense for too long. Plus, something […]

This week, I’m chatting to Beth Kasumovic – the Sustainable Waste Coordinator at Waverley Council in Sydney’s east. Beth shares her very actionable tips for improving waste management within our strata communities. Listen out for an announcement about a very special event which the Council and I are involved in on 20 March (which could […]

This week, Reena shares a challenge about election ballot papers: does the law require owners corporations to disclose ballot papers, even if the owners who completed them thought that their vote would be kept a secret? We also discuss a surprising aspect of the mediation process, and re-cap one of our favourite topics: the role of the chairperson. Links mentioned: […]

This week, it’s a blast from the past. We’re looking all the way back at episode no. 16 – our most popular episode of the podcast EVER. What is the process to follow when you want to use the adjacent common property to expand your lot and improve the value of your investment? Links mentioned: Get the […]

This week, Reena and I touch on the issue of insurance commissions once more. We also discuss the fact that some buildings never seem to have committee meetings, and why that’s a problem. Finally, if you ever lose an original certificate of title, this episode explains how to get a replacement! Links mentioned: Get the […]

This week, I’m joined by Tony Scott, who is a committee member in a small Sydney strata scheme. Tony shares the step by step process taken by his building to replace a blanket ban on pets with a more reasonable by-law, permitting pets with the approval of the strata committee. Tony has some excellent, practical […]

False Dawn: The Delusions of Global Capitalism

This week, Reena and I discuss how the owners in a very small scheme (eg: two lots) may live “together but separately”, by taking on personal responsibility for the common property adjacent to their lot. We also explore the types of situations which may give rise to a strata lawyer having a conflict of interest, and I ask Reena whether strata […]

I’m chatting to productivity expert Ash Roy, who shares his tips for your most effective 2019 ever. From implementing systems to practising mindfulness, there is indeed a way to do less and achieve more. I have personally benefited from Ash‘s guidance over the past few years and recommend this episode to busy strata managers and overwhelmed committee members in particular. Links mentioned: Get the […]

Steve Jobs: The Exclusive Biography

This week, Reena seeks my guidance on a particularly troubled building that wants the Tribunal to sack its current strata manager and appoint a new strata manager with all the powers of the Owners Corporation and committee. We also revisit the popular topic of insurance commissions: should an ‘outgoing’ strata manager retain the commission on a policy renewal? Also, listen closely […]

Welcome to 2019! In this first episode for the year, I share with you my 5highlights from last year’s podcast episodes, including: how a NABERS rating can help your building save money why combustible cladding is still on the agenda and an important 2019 date for NSW buildings how you can sample apartment living for a […]

This week, Reena identifies a trap for inexperienced players when it comes to company nominees, including corporate lot owners appointing proxy holders. We answer a listener question: ‘how do I identify privilegeddocuments in strata books and records?’ Reena shares a win in relation to a common property rights by-law and I cover off an important case impacting the installation […]

This week, I’m bringing you exclusive audio from a recent live event, which I attended as guest expert for Good Deeds Property Buyers. I’m bringing you my answers to audience questions such as: “how do we deal with owner apathy?” and “what’s the current situation with by-laws banning short term letting?” Links mentioned: Get the transcript here! Good Deeds […]

This week, Reena and I answer a listener question about how to solve parking problems at your building. I share a case law update about pets, and Reena reminds us of a handy motion you might like to consider when approving works under a DA. Links mentioned: Get the transcript here! Section 125 – Strata Schemes Management Act of […]

This week, I chat with Reuben Schwarz, co-founder of bnbguard.com.au. Reuben’s company alerts strata schemes to illegal online short term rental listings, helping owners, strata managers and building managers counter the negative impacts of short term lets. There are some great practical tips here for buildings looking to control the practice from within. Links mentioned: Get the transcript here! BnB Guard […]

Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work

The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers

This week, Reena and I consider a creative way for buildings to manage upgrade works – especially where the upgrade will benefit one group of owners but not others. How can costs be fairly shared? We answer a listener question about fire doors and celebrate the building that wants to donate to charity. Links mentioned: Get the transcript here! […]

This week, Heather Lander of Strata Advise not only explains the role of the strata insurance broker but lifts the lid on broker commissions and fees. You’ll be shocked to hear what brokers don’t have to disclose to their clients. Heather also arms us with some excellent questions to ask your broker when renewal time comes around. Links mentioned: Get the transcript here! Strata Advise […]

In a rare solo episode, this week I cover off what to do if you (or your building) receive a bill from a lawyer that you’re just not comfortable with. From reading the fine print to applying for costs assessment, this episode summarises the essential steps in the review process. Links mentioned: Get the transcript here! Supreme Court NSW costs […]

This week, I chat with one of Victoria’s most experienced strata lawyers – Tim Graham, partner, HWL Ebsworth – about a recent Supreme Court case which has left buildings questioning whether they can be forced to upgrade their common property to cater for residents with a disability. Tim shares his insights and predictions for the future. Links mentioned: Get the transcript […]

This week, I’m bringing you Reena’s interview with Veronica Morgan and Chris Bates from their podcast: The Elephant in the Room. Similar to Episode 132, this is a no holds barred examination of the good, bad and ugly of strata living, from Reena’s varied and colourful years of management. Enjoy. Links mentioned: Get the transcript here! The Elephant in the […]

This week, I chat to Marcus Walker of Strata EnergyServices, a company bringing strata buildings together to get better rates from their energy providers. Marcus talks us through the surprisingly simple process, including how your building can get started by asking just one question… Links mentioned: Get the transcript here! Strata Energy Services Website Strata Energy Services Phone Number: 1-300-060-111 Book […]

Fostering Sustainable Behavior: An Introduction to Community-Based Social Marketing (Education for Sustainability Series)

This week, Reena seeks guidance on how best to deal with a former managing agent who refuses to hand overall of the books and records for a scheme she has just taken on. I also share a win for a lot owner who received a non-compliant meeting notice. Links mentioned: Get the transcript here! Division 3 – Section 188 of Strata Schemes Management […]

This week I’m bringing you my OWN interview, conducted by Veronica Morgan and Chris Bates, for The Elephant in the Room Property Podcast: the podcast focused on finding out “what’s really going on in the world of real estate.” Veronica and Chris invited me on their show to talk all things strata, but we ended up getting a little […]

Reena and I debate the question – is it ever ok to allow work to commence under the terms of a by-law before the by-law has been registered? We also celebrate a joint win, having recently settled a lot owner’s claim for damages prior to incurring the expense and stress of court litigation. We share our insights with you […]

This week I chat to Natalie Fitzgerald, strata manager, about the difficulties faced by some owners when it comes to having their view heard above the ‘loud voices’ that prevail within their building and on their strata committee. Natalie and I each share our tips for owners who feel overwhelmed by the democratic process and discuss […]

This week, Reena reminds us of an often overlooked rule when it comes to the ballot for committee elections. She also shares a great insider-tip to ensure consistent cash flow for a building. Links mentioned: Get the transcript here! Strata Schemes Management Regulation 2016 – Part 2 Clause 10 Subsection 3 Episode 124. Accused of having a conflict of […]

This week, I chat to Jasmine Sliger, organisational psychologist, about the tough gig that is strata management and the toll that it’s taking on our managers. Jasmine shares her practical tips to help strata managers get through their busy days and build resilience. Links mentioned: Get the transcript here! JSA International Communications Netstrata Website Books mentioned: Man’s Search […]

The Worry-Free Mind: Train Your Brain, Calm the Stress Spin Cycle, and Discover a Happier, More Productive You

Man's Search for Meaning, Gift Edition

The 7 Habits of Highly Effective People

12 Rules for Life: An Antidote to Chaos

The Power of Habit: Why We Do What We Do in Life and Business

Own the Day, Own Your Life: Optimized Practices for Waking, Working, Learning, Eating, Training, Playing, Sleeping, and Sex

Six Pillars of Self-Esteem, The

The Road Less Traveled, 25th Anniversary Edition: A New Psychology of Love, Traditional Values, and Spiritual Growth

This week, Reena and I discuss the unusual rules applicable to community schemes paying out legal fees. We also cover the “2 month” requirement when it comes to financial statements at AGMs, and I provide my tips on putting your best foot forward in the Tribunal. Links mentioned: Get the transcript here! Peaceful Communities Webinar Your Strata […]

This week I chat to Kimberly Crawford about the power of the Smart Green Apartments Program to utterly transform your strata living experience, not to mention saving your building tens of thousands of dollars when it comes to water and energy bills. Listen carefully for the application deadline. Reena will be back on air next […]

In the Shadow of Man

In this week’s episode of the Your Strata Property podcast I walk member Jenny Smith through the process of registering a by–law in NSW – including an explanation of the ‘consolidation’ process and my tips for meeting the strict requirements of Land Registry Services. Also listen out for two VERY important announcements… Links mentioned: Get the transcript here! The Peaceful Communities Webinar: How […]

This week, Reena shares with us how she recently dealt with an accusation of having a “conflict of interest”. Her story has lessons for managers and owners alike. We also cover the question: can the number of committee members be changed outside of an AGM? Links mentioned: Get the transcript here! Episode 116. Do strata committee vacancies need to […]

This week, I’m joined by Michael Darby of Quantum United Management. Michael steps us through the ‘strategic planning‘ process for a complex Victorian scheme and explains why strategicplanning should be the cornerstone for all strata communities, particularly the larger-scale. Links mentioned: Get the transcript here! Quantum United Management Website Episode 113: How to deal with a self-interested committee […]

The Four Agreements: A Practical Guide to Personal Freedom (A Toltec Wisdom Book)

Success Through a Positive Mental Attitude

This week, Reena and I debate a vexing issue when it comes to the proper completion of proxy forms: if someone owns more than one lot and wants to appoint a proxy, can they put all of their lots on the one proxy form? Does this breach the proxy limits rule? An important discussion for owners and managers alike. We’d love to hear your thoughts on […]

This week I’m joined by Dino Biordi of Luna Building Management. Dino walks us through the various roles and responsibilities of a building manager and explains just what it takes to be a great one. If you don’t already have a building manager assisting your community, you’ll want one after listening to this episode! Links mentioned: Get the transcript here! LUNA The Building Management […]

Unbeatable Mind: Forge Resiliency and Mental Toughness to Succeed at an Elite Level (Third Edition)

Own the Day, Own Your Life: Optimized Practices for Waking, Working, Learning, Eating, Training, Playing, Sleeping, and Sex

I’m giving you a sneak peak inside Your StrataProperty – LIVE. I’m now sharing with you part of the “live” podcast recorded by Reena and me, which includes our tips for buildings and managers engaged in the strata levy recovery process: beware these few areas where inexperienced players may be tripped up. Links mentioned: Get the transcript here! YSP Live Video Amanda’s paper […]

This week, I have the privilege of PaulKeating‘s company. As co-founder of StrataCommunity Insurance, Paul will be well known to many of you as an influential contributor to our sector. Paul and I enjoy a wide-ranging conversation exploring the concept of ‘unlimited liability’ for strata owners, some very practical steps you can take to reduce risk, and why Paul thinks we might soon see an end to the […]

The Rise and Rise of Kerry Packer

Why We Sleep: Unlocking the Power of Sleep and Dreams

In this week’s jam-packed episode, I question the legality of “global” by–laws which brazenly attempt to approve past, present and future renovation works within strata buildings. Reena shares a win for the owner of a community development lot and I celebrate the installation of child safety nets on a balcony. Links mentioned: Get the transcript here! By-law templates Strata Schemes […]

This week, I chat with Grant Mifsud of Archers about some creative ways to regulate“BAHND” in our buildings and towards managers (“Bullying, Abuse, Harassment, Nuisance, Discrimination”), including a recent QLDcase where restrictions were placed on an aggressive owner’s constant emailing! Links mentioned: Get the transcript here! Episode 003. 6 Tips For Dealing With Criminals In Strata Properties […]

This week, Reena and I take a deep dive into the process for filling vacant committee positions. Reena recaps the rules for the correct completion of proxy forms – particularly when it comes to corporate owners, and we each share our take on the NSW government’s recently announced proposals for regulating short term letting in our strata buildings. This is a […]

This week, Veronica Morgan joins Reena and I as we bust some myths around strata property ownership and share our various perspectives (buyers agent, strata manager, strata lawyer) on working with brand new strata owners. We also share our practical tips for ensuring a smooth transition to strata. Links Mentioned: Get the transcript here! Episode 055 Good Deeds website The Elephant […]

This week, Reena reminds us of the importance of properly detailing the motions on a general meeting agenda: this includes annexing relevant documents such as quotes, contracts and plans. We both see this becoming increasingly important in the age of electronic meetings and pre-meeting voting. Links mentioned: Get the transcript here! Episode 107. Lessons from a strata owner turned strata […]

This week, I chat to Karen Stiles of the Owners Corporation Network, who has some practical tips for raising the standard of your strata committee when it comes to decision making and legislative compliance. We also cover some important legislative updates – including the state of the NSW government’s intervention (or lack thereof) when it comes to […]

Business as Unusual: The Triumph of Anita Roddick

Be the Change: A Grandfather Gandhi Story

This week, Reena and I examine an interesting question raised by a member inside the YSP Online Community: how do we conduct secret ballots for committee elections when the Strata Schemes Management Regulation 2016 (NSW) requires voters to sign their ballot paper? Reena also reminds us of the power of polls and we recap the highlights of YSP Live. Links Mentioned: Get the […]

My guest this week asked precisely the above question and is tracking some fascinating results. I chat to Sam Reece of Australian Apartment Advocacy and Property ESP about the innovative trial of apartment living she’s coordinating in Perth CBD. We also discuss the exploding Western Australian property market, with plenty of hot tips for Perth property investors!

Links Mentioned: * Get the transcript here! * WA Apartment Advocacy Website * PropertyESP Website

Books Mentioned: * Practicing the Power of Now: Essential Teachings, Meditations, and Exercises From The Power of Now

Practicing the Power of Now: Essential Teachings, Meditations, and Exercises From The Power of Now

This week, Reena and I ease the concerns of lot owners around the compulsory sale process – both under Part 10 of the Development Act and pursuant to state government acquisition for projects like WestConnex. Reena also revises some important tips for managers when it comes to contractor licence checks.

Links Mentioned: * Get the transcript here!

This week, I am joined by Sasha Boe of Real Estate Training Solutions. Sasha explains the important changes to licensing requirements for strata managers, due to take effect on 1 July 2018. This is a ‘must listen’ episode for all strata managers, but particularly business owners.

Sasha will also be speaking at Women in Strata‘s “learning lunch” on Tuesday 22 May 2018. Secure your spot here.

Links Mentioned: * Get the transcript here! * Learning Lunch Event at The Winery – New Licensing Requirements * Fair Trading on Property Industry Reforms * Real Estate Training Solutions Website * Real Estate Training Solutions Facebook Page * Real Estate Training Solutions LinkedIn * Strata Central (Boutique Strata Management Services)

Books Mentioned: * The Web That Has No Weaver: Understanding Chinese Medicine by Ted J. Kaptchuk

The Web That Has No Weaver : Understanding Chinese Medicine

This week, Reena and I provide our guidance when it comes to the common question: can owners turn up to a meeting and pay their overdue levies on the spot? Reena also shares a hot tip for how to save your building a few dollars.

Links Mentioned: * Get the transcript here!

This week, I chat with Sean O’Dea of GK Strata Management in Sydney. Sean has been a strata owner and chairperson of his building’s committee for close to 20 years. He recently took a leap over to the ‘other side’ and became a strata manager. We talk about his first six months on the job and share Sean’s tips for managers trying to navigate and manage the every-day stressors of this tough gig.

Links Mentioned: * Get the transcript here! * www.gkstrata.com.au * YSP Live Event * yourstrataproperty.com.au/membership

Books Mentioned: * Lord of the Flies by William Goulding * The Prophet by Kahlil Gibran * Strata Legislation Handbook by Alex Ilkin * Strata Management in NSW by Gary Bugden

Lord of the Flies (Penguin Drop Caps)

The Prophet

This week, Reena and I answer a question from a manager-listener, who is understandably confused about the electronic voting regime under the Strata Schemes Management Act 2015. She’s not the only one. If you think you can now just send in an email with your vote rather than attend a meeting, this episode is a ‘must listen.’

Links Mentioned: * Get the transcript here! * Regulation 14, Strata Schemes Management Regulation 2016

This week, I am honoured by the company of Professor Sarah Blandy of the University of Sheffield. We discuss the rather complex way in which the UK regulates its multi-owned properties and why UK property law is ripe for reform.

Links Mentioned: * Get the transcript here! * https://www.sheffield.ac.uk/law/staff/sblandy * Fixing Britain’s Broken Housing Market * Commonhold and Leasehold Reform Act 2002

Book Mentioned: * Land Law 7/e (Core Texts Series) by Kevin Gray & Susan Gray * Female Eunuch (Harper Perennial Modern Classics) by Germaine Greer

Land Law (Core Text)

This week, Reena and I share concerns around fire safety professionals signing off fire safety statements in the face of non-compliance. We answer a listener question about insurance commissions, and review the Tribunal’s current position on legal costs, in light of a recent win.

Links Mentioned: * Get the transcript here! * 090. In Conversation: the difference between by-law reviews and consolidations * 096. In Conversation: beware long-term fire safety contracts * The Owners Strata Plan No 82306 v Anderson [2018] NSWCATCD 1 (5 February 2018) * Section 2014, Strata Schemes Management Act 1996 * Section 60 Civil and Administrative Tribunal Act

This week, I welcome Lynda Kypriadakis back to the podcast, this time to share her expertise on the “hot topic” of combustible cladding. An important issue on everyone’s agenda in this sector, Lynda answers the hard questions in a helpfully concise way. Most importantly, we discuss the steps your building needs to take to find out whether or not you’re fire safe and legally compliant.

Links Mentioned: * Get the transcript here! * https://www.abma.com.au/ * Lacrosse fire * Grenfell fire

Book Mentioned: * Tribe of Mentors: Short Life Advice from the Best in the World

Tribe Of Mentors: Short Life Advice from the Best in the World

This week, Reena and I discuss whether or not an owners corporation is obliged to affix the common seal to a lot owner’s development application. We recap some of the important rules when it comes to the election of the strata committee, and share a recent win in the Tribunal, relevant to access orders under s 124 of the Strata Schemes Management Act.

Links Mentioned: * Get the transcript here! * The Owners – Strata Plan No. 37762 v Dinh Phuong Dung Pham and anor [2006] NSWSC 1287 (29 November 2006) * OC SP 50246 v Kumar (Strata and Community Schemes) [2013] NSWCTTT 585 (19 November 2013) * Section 31 Strata Schemes Management Act 2015 * Regulation 9 Strata Schemes Management Regulation 2016 * Section 124 Strata Schemes Management Act 2015

This week, I have the privilege of Chris Duggan’s company once again, as he steps us through an innovative process he uses to assist buildings under his management to resolve building defects disputes with original developers. If you’re sick of seeing your newly constructed building waste money on lawyers and consultants when all you want is your leaky shower fixed, then this is the episode for you.

Links Mentioned: * Get the transcript here! * Bright & Duggan Website * Strata Community Australia Website * Chris Duggan’s LinkedIn Profile

Books Mentioned: * Tribe of Mentors: Short Life Advice from the Best in the World

Tribe Of Mentors: Short Life Advice from the Best in the World

Welcome to episode100!! Reena and I have a special treat for this auspicious occasion: we’re letting you behind the scenes of the Your Strata Property Podcast. The bloops…the blips…the giggles. We are laid bare. Disclaimer: this is not an educational episode! Enjoy. **Listen out for the sneak peek of what’s in store for Your Strata Property – Live: the evening of 17 April 2018, save the date. Tickets on sale soon.

Links Mentioned: * Get the transcript here!

This week, I chat with Stacy Barter, who facilitates the “Building Resilient Neighbourhoods Project” in British Columbia, Canada. Stacy shares the research around why it is that some strata buildings are able to build strong, connected communities, and how you can achieve the same in your community.

Links Mentioned: * Get the transcript here! * https://resilientneighbourhoods.ca/

Links Mentioned: * Community: The Structure of Belonging

Community: The Structure of Belonging