Ask the Coach Live: Recent Episodes

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Audio archives of Ask the Coach Live inside the EntreLeadership All Access coaching program.

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In this episode:

•Steve from Arkansas asks whether he and his wife should accept a buyout offer

•Ty from Nevada needs advice on scaling his business

•Donna from Florida asks how to improve her sales process

•Bill from Colorado needs advice before hiring his first team member

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In this episode:

•Otgo from Indiana asks what goals to focus on first

•Ed from Hawaii asks how much time he should spend inside All Access

•Corey from Wisconsin asks if he should borrow from his 401k to keep the business alive

•Mauricio from Texas needs on improving his marketing message

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In this episode:

•Paul from Texas asks for helping triaging his strategic priorities

•Susan from Texas needs advice on bringing a hiring candidate in for a working interview

•Paul from Virginia asks whether he should cut steps in his hiring process for a candidate that most of his team already knows

•Otgo from Indiana asks for advice on maintaining the success she has been experiencing

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In this episode:

•April from Kentucky asks how to get clients to see her colleague as a trusted face of her business

•Vance from Oklahoma asks if he should give up his stake in the family business for estate planning

•Kim from Oklahoma asks how to financially transition her business to her nephew

•Daniel from North Carolina needs advice on tracking his finances

•Jayce from Texas asks how to be generous without causing problems

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In this episode:

•Otgo from Indiana asks for feedback on how she sets her prices

•Patrick from Pennsylvania needs advice on balancing planning and doing

•Jessica from Washington asks for feedback on her mission statement

•Stephen from Florida asks how to figure out what to delegate first

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In this episode:

•Ally from Michigan asks how to properly implement a profit sharing program

•Stephen from Florida asks how to make KRAs (Key Results Areas) measurable

•Nate from Alabama needs help solving his customer retention problem

•Blake from Georgia needs advice on creating a compensation plan

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In this episode:

•Julie from California asks for advice on managing an older employee

•Siebe from Alberta needs advice about setting boundaries and how to help a team member without going too far

•Brad from Washington asks whether he should fire a team member

•Erin from Ontario asks for feedback on her one-liner

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In this episode:

•Mike from Georgia asks for advice on improving his hiring process

•Liz from Texas asks how to use DISC assessments in the hiring process

•Andy from Wisconsin need advice on finding the why behind a part of the business he has not been a part of

•Hans from Texas asks how to avoid burnout

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In this episode:

•Kyle from South Carolina asks if he should use a financial planner for his business

•Shawn from Connecticut needs feedback on her core values

•This 60-second habit has helped put me in a better, more productive mood each morning

•4 ways Chick-fil-A dominates the competition

•Kate from Missouri asks for feedback on her one-liner

•10 things that steal our motivation—and how to get it back

Join the Ask the Coach text thread! Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•This 60-Second Habit Has Helped Put Me in a Better, More Productive Mood Each Morning

•4 Ways Chick-fil-A Dominates the Competition

•10 Things That Steal Our Motivation—and How to Get It Back

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In this episode:

•Tracy from California needs help dealing with family business challenges

•Jeff from Utah needs advice on hiring a new leader

•LeRoy from Utah asks for advice on his core values because half of his team doesn't measure up

•Sandy from Texas needs advice on addressing team member performance

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In this episode:

•Jon from Michigan asks whether he should use a line of credit to take advantage of a competitor going out of business

•Ryan from Louisiana asks for feedback on his strategic priorities for Q4

•Charlott from Facebook asks how picky she should be with hiring candidates

•Bobbi from Nebraska needs advice on asking for payment

•Cameron from Facebook asks how soon he should let a team member go after she gave her notice of resignation

•Jessica from Minnesota needs advice on making subcontractors feel like they are a part of the team

•Sarah from Facebook celebrates her growth and wins with delegation

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In this episode:

•Katelyn from California needs advice on adding service to smooth out the seasonality of her business

•Shawn from Connecticut asks for help getting unstuck on developing her mission, vision and values

•Stephen from Texas asks how to structure a compensation plan

•Amy from Kansas needs advice on acquiring a second franchise

•Nate from Alabama asks how to solve his member attrition problem

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In this episode:

•Billy from the Philippines asks for feedback on his core values

•Kyle from South Carolina needs financial advice

•Chip from Louisiana asks how help a team member take over the books successfully

•Gina from Tennessee needs advice on dealing with drama with the previous owner of the business

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In this episode:

•Katelyn from California asks how to manage seasonal cash flow

•Amy from North Carolina asks how to address difficult topics with her team

•Otgo from Indiana needs advice on getting more traffic to her business

•Rebecca from Florida needs advice on email marketing

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In this episode:

•Amber from Kentucky finishes developing her mission statement

•Sonia from Iowa asks what reports and metrics she should be using in her business

•Samuel from Texas needs advice on dealing with a team member who is using the company values against him

•Josh from Georgia asks for feedback on his mission statement

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In this episode:

•Chick-fil-a's missions statement drove a team member to a remarkable act of empathy and thoughtfulness

•Managing an underperformer in a family business

•Jayce from Texas needs help with delegation

•6 causes of burnout, and how to avoid them

•Angie from Louisiana needs hiring advice

•Kyle from South Carolina asks for feedback on his mission statement

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•A Woman Dropped Her Phone Down a Storm Drain. What a Chick-fil-A Employee Did Next Was a Remarkable Act of Empathy and Thoughtfulness

•Managing an Underperformer in a Family Business

•6 Causes of Burnout, and How to Avoid Them

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In this episode:

•Otgo from Indiana asks how to think like an entrepreneur

•Billy from the Philippines needs feedback on his mission statement

•Kyle from Florida asks for advice in hiring his first employee

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Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Kristy from Delaware needs clarity on defining roles within her team

•You Are Wasting 900 Hours a Year by Doing These 10 Things

•Victoria from Pennsylvania asks if she should go into debt to keep the business alive

•Beth Ellen hit another milestone and she's almost debt-free!

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•You Are Wasting 900 Hours a Year by Doing These 10 Things 

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In this episode:

•Kyle from South Carolina needs advice about whether he should hire his friend

•Nancy from Facebook asks how to deal with a team member who has used all of her PTO

•Otgo from Indiana asks whether she should open a second location

•U.S. Unemployment Rate Fell to 5-Decade Low of 3.5 Percent in September as Employers Added 136,000 Jobs

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•U.S. Unemployment Rate Fell to 5-Decade Low of 3.5 Percent in September as Employers Added 136,000 Jobs

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In this episode:

•Shaun from Minnesota wants more advice on his mission statement

•Jonathan from South Carolina needs advice on training up a team member

•Stephen from Arkansas needs advice on transitioning ownership of a family business

•Sarah from Iowa needs help training her team to deal with "High D" clients

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Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•Amazon wants to let Whole Foods shoppers use their hand to pay for orders

•Delegation | Expert Interview with Blake Thompson, Chief Production Officer at Ramsey Solutions

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In this episode:

•Amy from Minnesota asks if her team members should be subcontractors or employees

•Amber from Kentucky needs advice on managing debt and up front business costs

•Joe from Maryland asks how Ramsey Solutions does profit sharing

•Shawn from Minnesota asks for feedback with his mission statement

•Otgo from Indiana needs advice on pricing

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Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•The wrong ways to strengthen culture

•Kacy from Georgia needs advice on team member evaluations

•Allison from Facebook asks if she should have more than one KRA if she is filling multiple roles

•Stephen from Texas asks how many direct reports he should have

•Dawn from Wyoming asks if she should pay off the company credit card before starting her retained earnings account

•Mauricio from Texas needs advice on his marketing messaging

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode

•The Wrong Ways to Strengthen Culture

•Story Brand Marketing with Donald Miller 

•Creating Your One-Liner with Special Guest Donald Miller 

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In this episode:

•Keith from Texas needs advice about starting his own business

•Nicholas from Illinois asks how to find key financial numbers for his business

•Bobbi from Nebraska asks whether she should hire one of her interns

•Jennifer from Florida needs help revising her mission statement

Join the Ask the Coach text thread! Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Pat from Texas asks how to keep team members motivated

•Julie from California asks when to talk about a candidate's budget during the hiring process

•Nikhil from California needs advice on getting his team to pay more attention to details

•Trey from North Carolina asks how to keep his head above water in the family business

•Ron from Oklahoma needs advice on setting prices

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Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Irv from Michigan asks for feedback on his mission statement

•Trey from North Carolina needs advice for his business that is spending more money than it is making

•Nancy from Facebook asks how to reinforce core values among her team

•Shawn from Minnesota needs advice on dealing with a client who is being unethical

•Mike from Facebook asks how to be there for a team member who is dealing with a tough family situation

•A lesson from Roy A. Disney on making values-based decisions

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Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•A Lesson from Roy A. Disney on Making Values-based Decisions

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In this episode:

•Lori from Florida asks for feedback on her mission statement

•Carey from Alabama needs advice on using the DISC assessment with his team

•Jerome from Oklahoma asks whether he should fire a team member

•Bobbi from Nebraska asks whether she should reimburse a team member for college classes

•Roy from Washington asks how detailed KRAs should be

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Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•James from Washington asks about the best way to use All Access as a solopreneur

•Mary Anna from Texas needs advice on keeping her emotions out of her work

•Ann from Facebook asks for how to address an issue with a leader without being the bad guy to the leader’s team

•Paul from Virginia needs advice on holding a team member accountable while they are dealing with personal problems

•Kara from North Dakota asks how to manage her cash flow

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Adam from New Jersey asks how to create a strong culture without an office space

•Tracy from North Dakota needs advice to ensure a good hire

•Jayce from Texas asks for feedback on his hiring process

•Shelby from Facebook asks for advice on how to interact with a new client who is experiencing a tough life situation

•Dan from Facebook has a question about serving potential clients without short-changing existing clients

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•Belay Solutions

•Go-To Interview Questions

•Our VP's Favorite Interview Questions

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In this episode:

•Hans from Texas needs advice on a team member who won't stay organized

•New York City businesses struggle after minimum wage increase

•David from Pennsylvania asks how to structure a business purchase

•Beth texts in a question about staff meetings

•Charlott from Indiana asks for advice on job postings and interviewing

•Laura from Facebook celebrates her first year of paid vacations for her staff

•Kristi from Tennessee asks for feedback on her mission statement

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•New York City businesses struggle after minimum wage increase

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In this episode:

•Nick from Texas asks how to avoid a bad hire

•Jill from Iowa needs advice on whether to sell her business

•Shanna from Arizona asks how to develop a strong team culture with remote team members

•Ruby from Texas asks how to give her team a bonus without creating entitlement

•Amy from Michigan needs advice on informing her team that their location will be closing

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Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Jared from Quebec has a question about the finances in his family business

•Codie from Virginia needs advice on correcting team members showing up late

•Marissa from Kansas asks how to choose the right person to manage her business

•Javier from Texas is feeling stuck in writing his core values•

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Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Jig from Illinois asks whether he should buy a new facility

•Kristi from Tennessee asks for feedback on her mission statement

•Angela from Facebook needs advice on getting new hires that fit the team better

•Javier from Texas asks for feedback on his core values

•Paul from Virginia needs advice on improving his cold-calling process

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Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Amy from Michigan needs advice on keeping her business alive

•Jessica from California asks whether to allow a team member to work remotely

•Hunter from North Carolina asks how to set up a profit sharing program

•Amanda from Georgia needs advice on allowing a new accountant to see her salary info

Join the Ask the Coach text thread! Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Chris from Texas asks for feedback on his new mission statement

•Walt from Montana needs advice on succession planning

•Avalisha from Facebook asks for advice on hiring referral bonuses

•Shannon from Georgia asks for feedback on her mission statement

•Brian from Facebook asks for advice on improving communication with his part-time team members

•Josiah from Facebook asks how to do annual reviews for a team member who reports to two different leaders

Join the Ask the Coach text thread! Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Daniel from North Carolina asks how to hire his first team member so they'll stick around

•Amy from Michigan needs advice on getting revenue in the door

•David from Texas asks for feedback on his KRA

•Otgo from Indiana asks how to create a one-liner for her new business

•Sheila from Facebook asks how to deal with a team member who is no longer able to do his job

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Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•How to let your yes be yes and your no be no

•Kara from North Dakota asks for advice on replacing her vehicle fleet while avoiding debt

•Brenda from Minnesota needs advice on dealing with an overly competitive environment

•Aaron texts in a question about getting clear on mission and values before hiring

•Javier from Texas asks for feedback on his mission statement

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•How to Lead When You're Not in Charge: Leveraging Influence When You Lack Authority

•Story Brand Marketing with Donald Miller

•Q&A with Donald Miller, Author of "Building a Story Brand"

•Creating Your One-Liner with Special Guest Donald Miller

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In this episode:

•Matt from Indiana asks for help getting clarity on job descriptions and team member expectations

•David from New Mexico needs advice on getting his team to set good goals

•Michelle from California asks how to deal with a contractor who is both helping and hurting the organization

•Brian from Pennsylvania asks for advice on determining marketing ROI

•Laura from California needs advice on whether to pay a new position hourly or salary

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Matt from Indiana asks for help getting clarity on job descriptions and team member expectations

•David from New Mexico needs advice on getting his team to set good goals

•Michelle from California asks how to deal with a contractor who is both helping and hurting the organization

•Brian from Pennsylvania asks for advice on determining marketing ROI

•Laura from California needs advice on whether to pay a new position hourly or salary

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Jordan from Illinois has a question about profit sharing

•Ryan from Texas needs advice on developing team members from manager level to director level

•Otgo from Indiana asks for help developing a one-liner

•John from Florida needs advice on keeping his team motivated

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•Creating Your One-Liner with Special Guest Donald Miller

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In this episode:

•Amy from Michigan asks what to focus on first to help keep the business open

•Jackie from Indiana asks for advice on expanding her business

•Samantha from North Carolina asks whether she is using her time wisely

•Josiah from Facebook asks what to do with a new team member who might be a donkey

Join the Ask the Coach text thread! Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues

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In this episode:

•Otgo from Indiana asks for advice on developing a marketing plan for her new business

•Julia from Michigan asks what she can do to find out of the box medical benefits

•Tara texts in a question about website design and marketing

•Jay from Facebook asks how to help a team member develop better relationships

•Joel from New York asks whether he should partner with his old employer

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•Story Brand Marketing with Donald Miller

•Q&A with Donald Miller, Author of "Building a Story Brand"

•Creating Your One-Liner with Special Guest Donald Miller

•How to Lead When You're Not in Charge: Leveraging Influence When You Lack Authority

•Q&A with Clay Scroggins, Author of "How to Lead When You're Not in Charge"

•EntreLeadership Podcast #240: Clay Scroggins—How to Build Your Influence

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In this episode:

•Trae from Kansas asks for help with his mission statement

•Tom from Florida asks whether he should let a person go

•Mike from North Carolina asks what working on the business actually looks like

•Joel from Kansas calls for help tweaking his mission statement

•Angela from California needs advice on being fair with productivity tracking

•Dan from Pennsylvania asks for feedback on his mission statement

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Ann from California asks how to keep her team focused

•Rob from Oklahoma calls for feedback on his mission statement

•Ann from Facebook asks how to talk about money with her team

•Tara texts in a question about marketing

•Tim from Facebook asks for book recommendations on accountability

Join the Ask the Coach text thread! Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Nadine from Michigan asks for advice on creating a new compensation plan

•Mike from Pennsylvania asks for help with his mission statement

•David from New Mexico needs help getting his team to set goals

•Emily from Minnesota asks how to implement 360 reviews

•Alex from Texas needs advice on dealing with his business debt

•Jessica from California needs advice on talking to a sales rep who is emailing competitors

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•The Power of Intentionality

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In this episode:

•The best way to do goal-setting

•Jeff Bezos Says This Is the Single Biggest Sign That Someone Is Intelligent (It's Counterintuitive)

•Josiah from Facebook asks how to talk to his team about changing some compensation details

•US productivity grew at solid 3.4% rate in first quarter, best showing in 4 years

•This is likely the No. 1 thing affecting your job performance

•Brett from Facebook celebrates having a good hiring process

•Tina from Facebook asks how to do a spousal interview when the candidate isn't married

•Anna from Facebook asks whether her friend should stop her debt snowball

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•Jeff Bezos Says This Is the Single Biggest Sign That Someone Is Intelligent (It's Counterintuitive)

•US productivity grew at solid 3.4% rate in first quarter, best showing in 4 years

•This is likely the No. 1 thing affecting your job performance

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In this episode:

•Travis from Oklahoma asks for feedback on his one-liner

•Shannon from Oregon needs help with her mission statement

•Darcy from Manitoba just lost a rockstar team member and needs hiring advice

•Tonya from Nebraska asks if networking is still important

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•Creating Your One-Liner with Special Guest Donald Miller

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In this episode:

•Using the DISC assessment in your business

•Rachel from Facebook asks what to do after a team member stated he is planning to compete with her business once he knows more

•Jill from Texas asks for advice on creating a development plan for her team members

•Sarah Sloyan, Senior Vice President of EntreLeadership joins John in the studio

•Shea from Florida asks how to develop a long term marketing plan

•Sarah and John talk about developing scorecards for team members

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•Discounted DISC assessments

•The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues

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In this episode:

•Lauren from Louisiana asks for advice on contingency planning while she's out of the country for the first time

•Holly from California asks how to structure compensation plans for a new sales position

•Amazon’s new credit card helps you get into debt with your own money

•Andy from Arkansas asks how to share financial numbers with his team without showing them the actual numbers

•3 hiring secrets that helped Kendra Scott grow her $500 project into a $1 billion company

•Nikhil from California asks when to tell hiring candidates about the length of their hiring process

•We celebrate Jason from Facebook and his awesome leadership!

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•Amazon’s new credit card helps you get into debt with your own money

•3 Hiring Secrets That Helped Kendra Scott Grow Her $500 Project Into a $1 Billion Company

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In this episode:

•Larry from North Carolina asks how to decide what to put on his parking lot sign

•Regena from California hates her mission statement and needs help to rewrite it

•Steve from Minnesota needs help developing a succession plan for his business

•Lisa from Oregon asks for advice on revising her core values

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

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In this episode:

•Why personality styles matter so much

•6 ways to achieve perfect work-life balance

•Joey from Colorado asks for advice on a team member who is leaving the company

•Billionaire Tom Siebel now offering employees this huge perk, according to a report

•Chris from California asks for clarity on mission statements and feedback on his mission statement draft

•We celebrate YOUR wins!

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•6 Ways to Achieve Perfect Work-Life Balance

•Billionaire Tom Siebel now offering employees this huge perk, according to a report

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In this episode:

•How to get focused and stay focused on what's most important

•Want to win your customer's heart? Be accountable

•Russ from Virginia needs advice on the best way to fire a customer

•The 5 best ways to make business connections, according to master networkers

•Erik from Facebook has realized the best leadership jobs are the things that go unseen by many people

•We celebrate the leadership success of Tara from Facebook

•Kevin from Facebook asks for advice on payroll draws

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•Want To Win Your Customer's Heart? Be Accountable

•The 5 Best Ways to Make Business Connections, According to Master Networkers

•Find a Financial Peace University class near you

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In this episode:

•How to communicate when trouble comes your way

•8 non-work related activities that increase productivity

•Apple is designing for a post-Facebook world

•Jessica from California asks how to talk to a team member about their performance and whether to include a yet-to-be-announced new leader

•This 2-year Google study says your team will be successful if they can answer yes to these 5 questions

•7 pearls of wisdom for leaders from the President of Toyota

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•8 Non-Work Related Activities That Increase Productivity

•This 2-Year Google Study Says Your Team Will Be Successful if They Can Answer Yes to These 5 Questions

•7 Pearls of Wisdom for Leaders From the President of Toyota

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In this episode:

•Teresa from Wisconsin needs to know if she's making a big mistake

•Codie from Virginia is looking for advice on running better meetings

•Sonia from Facebook asks how many core values is too many

•Do you know the recipe for marketing stew?

•Erika from Facebook shares a revelation she had about letting team members go

•Employers, your productivity obsession is ruining your company

•Amy from Facebook asks when to start talking about pay in the interview process

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•Employers, your productivity obsession is ruining your company

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In this episode:

•Shea from Florida asks how to start updating his marketing plan

•Brenda from North Carolina asks whether she should do all her interviews quickly or spread them out

•Brenda also asks how to manage a close working relationship with someone of the opposite gender

•Why selling based on features doesn't work

•What anxiety does to us at work

•Bethany from Facebook asks how to handle requests for charitable giving

•Josiah from Facebook asks how to get his team to refer good hiring candidates

•We celebrate with Stephen whose company just had the best month in 16 years of business!

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•Story Brand Marketing with Donald Miller

•Q&A with Donald Miller, Author of "Building a Story Brand"

•Creating Your One-Liner with Special Guest Donald Miller

•What Anxiety Does to Us at Work

•Bizarre Study Finds Pizza Motivates Employees More Than Cash Bonuses

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In this episode:

•Dreams, visions, mission, goals

•14 of the best morning routine hacks proven to boost productivity

•Michael from Facebook asks for advice on firing a client

•How to identify and nurture the leadership potential of your employees

•Many leaders routinely make these 4 mistakes -- Do you?

•To win customers, create stellar experiences

•Justin from Facebook asks how to deal with a team member who is gossiping

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

Resources mentioned in this episode:

•The Proximity Principle: The Proven Strategy That Will Lead to a Career You Love

•14 of the Best Morning Routine Hacks Proven to Boost Productivity

•How to Identify and Nurture the Leadership Potential of Your Employees

•Many Leaders Routinely Make These 4 Mistakes -- Do You?

•Never Quit!

•To Win Customers, Create Stellar Experiences

View Details

In this episode:

•Amy from Facebook asks whether she should consider hiring someone who doesn't have goals

•Jessica from Facebook asks whether she should pay accrued PTO to someone who is quitting

•Avery from Facebook is looking for advice on reorganizing his company

Join the Ask the Coach text thread!
Receive weekly encouragement and text in your questions anytime by sending the word COACH to (615) 454-9487

View Details

In this episode:

•The proven strategy that will lead to a career you love

•Closing the deal

•Jessica from California needs advice on choosing between 2 hiring candidates

•Want your best people to stop quitting? Stop doing 5 things found in the worst bosses

•Jay from Oklahoma asks for feedback on a KRA he is writing

Resources mentioned in this episode:

•The Proximity Principle: The Proven Strategy That Will Lead to a Career You Love

•The Ken Coleman Show

•The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues

•Want Your Best People to Stop Quitting? Stop Doing 5 Things Found in the Worst Bosses

View Details

In this episode:

•Are you developing your team?

•Ralph from Minnesota asks for feedback on his mission statement & core values

•Bolaji from Nigeria asks how to stay focused and how to best organize his company for productivity

•Natalie from Utah asks whether her mission statement is really more of a marketing line

•Want to be a great leader? Look to the New York Jets--and then do the opposite

Resources mentioned in this episode:

•A 7-Day Plan to Triple Your Productivity 

•The Power of Intentionality

•KRA workshop 

•Delegation 101 

•Want to Be a Great Leader? Look to the New York Jets--and Then Do the Opposite

View Details

In this episode:

•How to keep your team from destroying itself

•Kyle from Minnesota asks for feedback on his mission statement draft

•7 mental exercises to make you a better critical thinker

•Andy from Arkansas asks how to share financial numbers with his team without showing them the actual numbers

•Do these things to stay sane if you work in a high-stress job

Resources mentioned in this episode:

•7 Mental Exercises to Make You a Better Critical Thinker

•Do these things to stay sane if you work in a high-stress job 

•Permission To Be Selfish (Learn To Lead Yourself Effectively)

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In this episode:

•The 7 areas of the wheel of life

•Kathleen from California asks how to develop a statement to rally her team around

•Jassen from Alaska asks what things to consider before buying out his business partner

•This is how to stay fulfilled at your job, even as the years go by

•5 reasons your employees are unhappy

Resources mentioned in this episode:

•The Power of Intentionality

•Creating Your One-Liner with Special Guest Donald Miller

•Q&A with Donald Miller, Author of "Building a Story Brand"

•Story Brand Marketing with Donald Miller

•The Proximity Principle: The Proven Strategy That Will Lead to a Career You Love

•This is how to stay fulfilled at your job, even as the years go by

•5 reasons your employees are unhappy

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In this episode:

•Decisive, Interactive, Stabilizing and Cautious

•How setbacks can make you stronger

•Theresa from South Carolina asks how she can protect her financial margin

•Stephen from Facebook shares a picture of the new office fight bell

•Zack from Texas asks for help refining his KRA

•Kerriann from Facebook celebrates great delegation

Resources mentioned in this episode:

•Discounted DISC assessments

•DISC Profile Builder

•Failure Is An Option (Learn the Perfectionist's Guide To Failure)

•How Setbacks Can Make You Stronger

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In this episode:

•How an EntreLeader gives a team member reprimand

•Jeff from Washington asks where he should start to fix his company's foundation

•Jason asks North Carolina asks for advice on managing and retaining employees

•Jay from Minnesota asks what benefits he can offer to get employees to stay

Resources mentioned in this episode:

•Mission Statement Workshop

•KRA Workshop

View Details

In this episode:

•How to know which values are actually core

•Justin from Oklahoma asks whether he should finalize the company's cultural identity before making any new hire

•Joel from New York Asks when he should leave his second job to grow his company

•Ron from Missouri asks for advice on implementing a cell phone policy

•Kim from California asks how to deal with her business debt

Resources mentioned in this episode:

•Core Values Workshop

•Know Your Numbers Workshop

View Details

In this episode:

•Why you should have a plan for your decision making

•Billy from New York needs advice on his compensation packages

•Chris from California asks for a review of his mission statement

•4 ways a small business can hold on to key employees

Resources mentioned in this episode:

•4 ways a small business can hold on to key employees

View Details

In this episode:

•What areas are key to see results

•Sheila from Ontario asks John to help her refine her one-liner

•Joey from Colorado needs advice on how to handle a conflict between himself and a team member

•The biggest challenges facing small business owners

•Doing this one thing can speed up your recruitment process

Resources mentioned in this episode:

•KRA Workshop

•Biggest challenges facing small business owners

•Doing this one thing can speed up your recruitment process

View Details

In this episode:

•Compensating for the things you want to see happen

•Nadine from Michigan asks about best practices with strategic partnerships

•Tom from Kentucky asks whether he should consider key man life insurance

•How Main Street built America

•Jeff from Indiana asks for help refining his mission statement

Resources mentioned in this episode:

•How Main Street built America

View Details

What's my contingency plan? | May 8, 2019

In this episode:

•The EntreLeader's 4 steps to a sale

•Eddie from Michigan asks how to talk to his office manager who wants incentives for every task

•Lauren from Louisiana asks for advice on contingency planning while she's out of the country for the first time

•Kyle from Minnesota needs advice on creating a performance improvement plan for a team member

Resources mentioned in this episode:

•Protect your future with a will

View Details

In this episode:

•Debt payoff and retained earnings

•Greg from New York asks for help with his mission statement

•Brian from Oklahoma asks how he should structure a new business

•How to stop worrying about what other people think of you

Resources mentioned in this episode:

•Belay Solutions

•EntreLadership Podcast epsiodes #236-237 with Michael Gervais

•How to Stop Worrying About What Other People Think of You

View Details

In this episode:

•Nikhil from California asks when to tell hiring candidates about the length of their hiring process

•Sean from Pennsylvania asks how he can keep his staff meetings from being boring

•Google spent 2 years researching what makes a great remote team. It came up with these 3 things

•Holly from California asks how to structure compensation plans for a new sales position

•Jessica from California calls to follow up on a previous call about a team member's communication

Resources mentioned in this episode:

•EntreLeadership Summit 2020

•Google Spent 2 Years Researching What Makes a Great Remote Team. It Came Up With These 3 Things

View Details

In this episode:

•Dale from Indiana asks how to set the right expectations with clients

•More from the Q&A panel with Ramsey Solutions board members at EntreLeadership Summit

•Dave Ramsey on the Ramsey Solutions hiring process

•Casey from Kansas asks how to safely say no to a firm that wants to hire her

•Summit 2020 is in Orlando, Florida!

Resources mentioned in this episode:

•EntreLeadership Summit 2020

•Email us at askthecoachlive@entreleadership.com

View Details

In this episode:

•Are you playing the finite game or the infinite game?

•Why Key Results Areas are vital

•Q&A with Dutch Bros. CEO, Travis Boersma

•Evan from Facebook asks how to help a team member get more detail-oriented

•Q&A with the Ramsey Solutions operating board

•Stephen from Texas asks how to improve his collection process

Join us throughout the rest of the week for more from EntreLeadership Summit in San Diego!

Mentioned in this episode:

•KRA workshops

View Details

In this episode:

•The Dutch Bros. mob

•Shawn from Minnesota asks how to identify whether a team member is ready to be delegated to

•Brian & Shannon Miles on the Live from Summit stage

•Chris Hogan on the Power of the Rising Tide

•Ken Coleman on The Proximity Principle

Join us throughout the rest of the week for more from EntreLeadership Summit in San Diego!

Mentioned in this episode:
•The EntreLeadership Podcast episodes #316-320 

View Details

In this episode:

•Brian Williams, Senior EVP of Financial Peace talks about his takeaways from the first day of Summit

•Dr. Henry Cloud & Patrick Lencioni talk about the discomfort necessary in leadership

•The 5 enemies of unity

•Lessons from Women in Leadership

•Shane from Ontario asks for help developing his mission statement

Join us throughout the rest of the week for more from EntreLeadership Summit in San Diego!

Mentioned in this episode:

•Mission Statement Mapper

•Mission Statement Workshop 

View Details

In this episode:

•We're live from San Diego at the EntreLeadership Summit!

•Myra from Indiana calls in to get help with her one-liner

•We bring you the event kickoff from Summit

•Rob from Texas asks about incentivizing his virtual assistant to have an ownership mentality

•Carey Lohrenz talks about delegation

•Tim from Facebook asks what to do when things go wrong

•Dr. Henry Cloud talks about defining your desired future

Join us throughout the rest of the week for more from EntreLeadership Summit in San Diego!

View Details

In this episode:

•What to do when a team member fails

•5 signs that your team members might be getting ready to leave

•Amy from Georgia asks where to begin with turning her business

•Pauline from Colorado asks for help with her one-liner

Resources mentioned in this episode:

•5 signs that you need to leave your current job now

•KRA Workshop

View Details

In this episode:

•The notorious B-E-E

•Bryan from Ohio asks about how to use the DISC assessment

•Jason from Texas calls to discuss the revenue per team member metric

•Study: 37 percent of employees say they would leave their current job today if they were not offered this 1 perk

•Danelle from Iowa asks whether she should be considering an insurance policy

Resources mentioned in this episode:

•Discounted DISC assessments

•Study: 37 Percent of Employees Say They Would Leave Their Current Job Today if They Were Not Offered This 1 Perk

View Details

In this episode:

•Marketing stew

•Brian from Texas is feeling overwhelmed

•Pat from Tennessee asks how important a non-compete clause is

•This top exec says you should have more conflict at work

•Amy from Nebraska needs advice on hiring a new leadership team member

•Louis from Facebook asks how to deal with a business partner's communication

Resources mentioned in this episode:

•This Top Exec Says You Should Have More Conflict at Work. His Surprising Reason Is Also the Best Leadership Advice You'll Hear Today

View Details

In this episode:

•Tyler from Michigan calls to follow up on a previous and to talk about his core values

•Jeremy from Arizona asks for advice on required reading for new hires

•Tanner from Arizona asks for help reviewing his one-liner

•Brandon from Illinois calls to follow up on fixing a sales compensation plan

Resources mentioned in this episode:

•Mission Statement Workshop

•Core Values Workshop

View Details

In this episode:

•Goal setting check-up

•Duke basketball's Coach K uses a powerful communication tactic to build and motivate winning teams

•Jessica from California asks how to help a team member communicate better

•Four physical signs of stress you shouldn’t ignore

•Melissa from Facebook asks how to find good salespeople

•Barbara from Facebook asks how to handle maternity leave for her team members

Resources mentioned in this episode:

•Vision, Mission Statements and Goals

•Duke Basketball's Coach K Uses a Powerful Communication Tactic to Build and Motivate Winning Teams

•Four physical signs of stress you shouldn’t ignore

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In this episode:

•Personality styles are a data point, not a crutch

•Brandon from Illinois asks how to fix a compensation plan that has been overpaying his team

•Tonya from Nebraska asks for advice on franchising and standard operating procedures

•Jennifer from Texas asks how to build her business beyond herself

•James from Louisiana needs advice on communicating the company mission to the team

Resources mentioned in this episode:

•DISC Cheat Sheet

•Story Brand Marketing with Donald Miller

•Creating Your One-Liner with Special Guest Donald Miller

•Q&A with Donald Miller, Author of "Building a Story Brand"

•Building a StoryBrand: Clarify Your Message So Customers Will Listen

View Details

In this episode:

•Are you making the most of your time?

•Amy from Missouri asks whether she should give a team member more money

•Richard Branson called American vacation policies 'a disgrace.' Science proves he's right.

•Courtney from Maine needs advice on her hiring process

•Sarah from Indiana asks what to do with underperforming business units

Resources mentioned in this episode:

•A 7-Day Plan to Triple Your Productivity

•Richard Branson Called American Vacation Policies 'a Disgrace.' Science Proves He's Right.

View Details

In this episode:

•Tonya from Nebraska asks how she can recession-proof her business

•Lynn from California asks for advice on her mission statement

•How to create a tight-knit company culture that can scale with your business

•Zach from California needs feedback on his mission statement

•Gisele from Califonia asks whether she should revamp her profit sharing plan

Resources mentioned in this episode:

•Mission Statement Workshop

•How to Create a Tight-Knit Company Culture That Can Scale With Your Business

View Details

In this episode:

•Keys to designing compensation plans that work

•How to speak up in a meeting and when to hold back

•Austin from Indiana asks how to get better at onboarding new team members

•Pete from Ontario needs advice about staring a new business

Resources mentioned in this episode:

•How to Speak Up in a Meeting, and When to Hold Back

•KRA Workshop

•The Ideal Team Player

•How To Lead When You're Not in Charge

View Details

In this episode:

•The virtues of generosity

•Shanna from Arizona needs advice on hiring her first full time team member

•4 things I've learned from running a startup for 10 years

•Ross from Washington asks for help with his pricing

•Morgan from Facebook asks what to do about a team member who is complaining about having to drive for work

Resources mentioned in this episode:

•4 Things I've Learned From Running a Startup for 10 Years

View Details

In this episode:

•How much debt do Americans have?

•Tyler from Michigan needs advice on dealing with a team member conflict

•Jessica from California asks how to deal with a team member who is not meeting expectations

•Nadine from Michigan asks about the preferred format of marketing brochures

•Jessica from California asks for help with her mission statement

Resources mentioned in this episode:

•How Much Debt Do Americans Have?

•Core Vaues Workshop

•Mission Statement Workshop

View Details

In this episode:

•Frank from Tennessee asks for advice on his team member scheduling process

•Why highly efficient leaders fail

•This college basketball team banned smartphones. Now it's in the Final Four

•Kristin from New Mexico asks how to cultivate a strong culture

•5 ways to free up your schedule

Resources mentioned in this episode:

•Why Highly Efficient Leaders Fail

•This College Basketball Team Banned Smartphones. Now It's in the Final Four

•EntreLeadership Podcast #261: Daniel Pink—Secrets of Perfect Timing

•5 ways to free up your schedule

View Details

In this episode:

•The 3 questions you should be asking your team

•Kate from Missouri asks for help with monthly budgeting

•Avi from New Jersey asks whether he should wait to post a job ad

•The 3 best job interview questions to gauge a candidate's EQ

•Stephen from Texas calls for marketing advice

•How to know if you have a bad mentor

•Sandy from Facebook asks for advice on getting her team to do their weekly reports

Resources mentioned in this episode:

•The 3 Best Job Interview Questions to Gauge a Candidate's EQ

•Is your mentor actually hurting your career? How to fire a bad mentor

•EntreLeadership Weekly Report Tool

View Details

In this episode:

•Knowing your team start with personality styles

•Ask yourself these 5 questions to see whether you are ready to be a manager

•Brian asks how to start building a budget for his business

•One habit of remarkably successful leaders

•Joe asks how to deal with a team member who is staging a mutiny

•The key to great companies

•Kara needs help with her mission statement

Resources mentioned in this episode:

•Ask yourself these 5 questions to see whether you are ready to be a manager

•Mission Statement Workshop

View Details

In this episode:

•The EntreLeadership sales process

•Erin from Ontario asks for advice on getting ahead of cash flow issues

•Amy from Facebook has a team member who "can't work outside due to his allergies"

•Netflix article

•Sonia from Facebook needs advice on getting her team to see the bigger picture

•Brandi-Lynn from Facebook asks for book recommendations

Resources mentioned in this episode:

•EntreLeadership Podcast #246: Patty McCord—Creating a Culture Like Netflix’s

•The Power of Moments: Why Certain Experiences Have Extraordinary Impact

•StrengthsFinder 2.0

•High Performance Habits: How Extraordinary People Become That Way

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In this episode:

•How to avoid making decisions based on fear

•Ashley from Kentucky is looking for advice on adding a new layer of leadership

•5 reasons executives wait too long to fire their direct reports

•Managers, here’s how you deal with negative employees

Resources mentioned in this episode:

•5 Reasons Executives Wait Too Long to Fire Their Direct Reports

•Managers, here’s how you deal with negative employees

View Details

In this episode:

•How to build and use retained earnings

•Jessica from Washington asks how to deal with clients who want immediate service

•Brené Brown asked senior leaders his tough question. The answer may sting a bit

•Larry from North Carolina asks for advice about what business tax structure to use

•Allison from Facebook asks how to deal with a potential donkey on her team

•Your star employee just quit. Time to conduct these 4 unexpected interviews

Resources mentioned in this episode:

•Brené Brown Asked Senior Leaders This Tough Question. The Answer May Sting a Bit

•Your Star Employee Just Quit. Time to Conduct These 4 Unexpected Interviews

View Details

In this episode:

•How are you tracking toward your goals at the end of the first quarter?

•Duke Basketball's Coach K uses a powerful communication tactic to build and motivate winning teams

•Jennifer from New York asks whether she should take a business loan

•Stephanie from Texas asks for advice on creating her one-liner

•Sarah from Facebook asks whether to add a formal, positive feedback write up to a personnel file

•Mark from Facebook asks if he should open a second location

•Irwan from California needs advice about whether to stay in business

Resources mentioned in this episode:

•Vision, Mission Statements and Goals video lesson

•Duke Basketball's Coach K Uses a Powerful Communication Tactic to Build and Motivate Winning Teams

View Details

In this episode:

•How do you fight the 5 enemies of unity?

•3 unusual leadership lessons from the first free solo climb of El Capitan

•Brett from Facebook asks how to respond to a person who asks about pay early in the interview process

•Sonia from Facebook needs advice about re-hiring a former team member

•When a top performer wants to leave, should you try to stop them?

•Stop eliminating perfectly good candidates by asking them the wrong questions

•Amy from Facebook asks for some hiring advice

Resources mentioned in this episode:

•3 Unusual Leadership Lessons From the First Free Solo Climb of El Capitan

•When a Top Performer Wants to Leave, Should You Try to Stop Them?

•Stop Eliminating Perfectly Good Candidates by Asking Them the Wrong Questions

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In this episode:

•Leading through recognition and inspiration

•Sheila from Texas asks how to discuss personal budgets during the interview process

•Stephen from Texas needs advice for his marketing strategy

•Bobbi from Nebraska asks how she should price her services

Resources mentioned in this episode:

•The EntreLeader's Guide to Hiring

View Details

In this episode:

•The right way to course-correct a team member

•Sonia from Facebook asks for must-ask questions for spousal interviews

•Joe from North Carolina needs advice on drug testing a new remote hiring candidate

•Brenda from Facebook asks how to handle a team member leaving a resignation letter under her office door

•The case for finally cleaning your desk

•How do you know for a fact that someone has good leadership skills?

Resources mentioned in this episode:

•The Case for Finally Cleaning Your Desk

•How Do You Know for a Fact Someone Has Good Leadership Skills? Look for 3 Things

View Details

In this episode:

•The Ramsey Solutions 12-step hiring process

•4 reasons why slowing down will actually make you more successful

•Brian from Facebook asks how to handle having a new team member who is having health issues

•More than higher pay and promotions, millennials value these 4 benefits most

•Aaron from Facebook asks what to do after a team member hit a client's car with a snow plow

•4 reasons talented employees don’t reach their potential

Resources mentioned in this episode:

•The EntreLeader's Guide to Hiring

•4 Reasons Why Slowing Down Will Actually Make You More Successful

•Permission To Be Selfish (Learn To Lead Yourself Effectively)

•More Than Higher Pay and Promotions, Millennials Value These 4 Benefits Most

•The Ken Coleman Show

•4 Reasons Talented Employees Don’t Reach Their Potential

View Details

In this episode:

•What to do when a team member fails

•Ed from California calls for a review of his mission statement

•Are your work habits helping you or hurting you?

•Morgan from Facebook asks what to do with a funny feeling she got during a spousal interview

•Sheldon from Minnesota asks whether he should expand his business

•Shane from Facebook asks how patient to be with a new team member

•Melissa from Texas needs advice about a team member whose boyfriend is causing drama

Resources mentioned in this episode:

•How To Onboard a New Team Member To Strengthen Your Culture

•Hiring workshops

View Details

In this episode:

•Are you a walking liability to your organization?

•Adam from New Jersey asks how he can ensure that his team member doesn't leave and start her own company

•Why small business owners don't need to be the ones doing the selling

•As your team gets bigger, your leadership style has to adapt

•Corie from Indiana calls to follow up on last week's call

•Never quit!

•How to work when you really don't feel like it

•Holly from Facebook asks what to do in a tricky situation with a team member

•Robert from Facebook asks for help teaching a team member to lead through influence

Resources mentioned in this episode:

•Just Do It: How to Work When You Really Don't Feel Like It

•As Your Team Gets Bigger, Your Leadership Style Has to Adapt

•How To Lead When You're Not in Charge by Clay Scroggins

View Details

In this episode:

•Are you giving your team a balance of responsibility and authority?

•This CEO has a near-100% employee retention rate. Here's the fascinating reason why.

•Maria from Maryland needs advice about setting up a commission structure

•When behaviors clash at work

•Tim from Saskatchewan asks how to know when he's ready to purchase a building

•What to do when a leader leaves your company

•Sonya from Facebook celebrates the hard work of building a great team paying off

Resources mentioned in this episode:

•This CEO Has a Near-100 Percent Employee Retention Rate. Here's the Fascinating Reason Why

View Details

In this episode:

•Cameron from California asks John to review his new website

•Nikhil from Facebook asks for help with a team member's behavior

•How do you determine which of your company values are core?

•Brianna from Facebook needs advice on how to field frequently asked questions

•Bobbi from Facebook is looking for advice on helping out in her community

•Beth Ellen from Wisconsin asks for advice about dealing with negative
feedback

Resources mentioned in this episode:

•StoryBrand Marketing with Donald Miller

•"The Man in the Arena" speech