360 Degree Customer Service with Cliff Feightner: Recent Episodes

Cliff Feightner

Ways to provide outstanding customer service. Also some random ramblings at times.

I wanted to help a friend feel better

A roundabout just opened a few miles from my home. It was much criticized and much ballyhooed. I thought I would have a little fun and draft a poem marking the occasion. I featured the world premiere of the poem on my main podcast, Around Rittman. I thought I would share the poem with this audience as well.

This morning, I have been musing about the blog that I was active in writing from 2006-2010, before the world fully discovered social media.

WIXY's Gone Bananas (wixygrad.blogspot.com)

During that time, I was thinking about creating a companion podcast. I didn't know too much about podcasting at the time and was scared that I couldn't afford the equipment. This could be it.

If you want to support my online endeavors, please click on the links below:

Cliff Feightner is Host of the Around Rittman podcast. Keeping it positive in the 44270. (buymeacoffee.com) I am also the host of Inside Cliff's Mind

Caricatures of My Mind: Simple Poems in a Complicated World: Feightner, Cliff, Chicwak, Peter: 9781979656221: Amazon.com: Books Please buy my book.

I am back

A big shot is a little shot that keeps shooting.

To be successful in customer service, you need a strong filter.

Tik Tok is discussed along with other platforms.

Talking about my childhood dream and want I want to be when I grow up.

2nd Part of Podcast double header

Expect some good, positive stuff to happen to you today.

I am liking more and more the Nextdoor app. People there are appreciative of my creative pursuits. Part of today's podcast is about the detour caused by the coming roundabout and the lament of a person living in a strictly residential area.

I have already designed a t-shirt with the logo of my Around Rittman podcast. I was thinking about some more and some other swag.

Just 4-1/2 minutes of what's inside my mind.

This episode I explain why I changed the name of my podcast again. Come inside Cliff's Mind.

Cliff Feightner is Host of the Around Rittman podcast. This is a weekly show. (buymeacoffee.com)

I am the quintessential nice guy. There were times in my life that this made me subject to limiting beliefs.

Life is full of changes, especially in the past 2-1/2 years. The only constant in life is change.

Radio is entertainment. I took things too seriously one day.

How I discovered the cleveland.com Listening Party

Cliff Feightner is Host of the Around Rittman podcast. This is a weekly show. (buymeacoffee.com)

A free trial turns to liking things we now pay for.

Cliff Feightner is Host of the Around Rittman podcast. This is a weekly show. (buymeacoffee.com)

Birth of a group that some of us created on Facebook.

Ramblings

Musings from my phone on the Fourth of July

A quick podcast of benefits of being free

Be a positive leader

This episode I talk about the importance of getting names right.

On today's episode, I give a shoutout to a fellow Anchor podcaster who is also a coworker. And I talk about a great customer service experience I had going through a fast-food drive through.

Please support this podcast:

Cliff Feightner is Host of the Around Rittman podcast. This is a weekly show. (buymeacoffee.com)

Most of the time, I am not a big proponent of scoreboard watching. This time, it might pay off.

Please support my podcast by giving me a caffeine fix.

Cliff Feightner is Host of the Around Rittman podcast. This is a weekly show. (buymeacoffee.com)

Musing about the birth of WIXY's Gone Bananas

After 10 months, I am back with a repackaged podcast.

Cliff Feightner is Host of the Around Rittman podcast. This is a weekly show. (buymeacoffee.com)

A brief look at number 5 of 6 Ways to Get People To Like You, from How to Win Friends and Influence People.

After almost a two-month absence, where the doctor removed some bone out of my right hand, and possibly my motivation, I am back with another episode. During my absence, I have been looking at the possibility of recording a new podcast, unrelated to this one. More about that later

Principle 4 of Six ways to make people like you from "How To Win Friends and Influence People" by Dale Carnegie.

The magic of being a good listener.

this podcast is the first one I recorded using equipment other than my phone. Special thanks to Bobby Warren from the Wooster Media Group for the advice he gave me. This podcast continues to be a work in progress, but now I have some "skin in the game" so I will be working more and harder at it.

The importance of your name and the names of those you meet.

Number 2 of the Six Ways to Get People to Like You from How to Win Friends and Influence People by Dale Carnegie is to smile. We take a few minutes to talk about smiling.

The first part of a six part series touching upon part 2 of the Dale Carnegie classic "How To Win Friends and Influence People." In this episode I will discuss how your customer service skills can benefit when you become genuinely interested in other people.

Patience in 360 Degree Customer Service is mandatory but it comes with time.

Remember to use the Golden Rule daily.

Back after a long absence and spreading the word about 360 degree customer service.

A look into my weight loss journeys.

There are times we give excuses for not doing what we either what we want or need to do. And we use what I term the "Terrible Too's". I will detail some of these in this episode.

People have asked me when I was going to have my own podcast. I have wanted to do a podcast too. Well, here it is.