The Nifty Thrifty Dentists: Recent Episodes
Dr. Glenn Vo and Dr. Vinh Nguyen
Dr. Glenn Vo and Dr. Vinh Nguyen are the original "Odd Couple" of Dentistry - they are neither partners in practice or in bed. Just the dynamic duo behind one of the most entertaining Dental Podcasts in the World. Let's face it. Being a Dental Professional is hard. Heck, life in general is hard. Leave reality for a moment and join us in this podcast whirlwind of interesting guests, funny jokes, and thought provoking banter.
NOTES:
- You know me. I’m all about reputation. I keep things classy. I only drive certified pre-owned (mwahaha, tune in if you want funny). Joke is, I’m always gung-ho about saving my followers a quick buck and, more importantly, some stomach lining
- You should know I only mess with the best of the best. That mentality is half the reason I’ve built this community: To surround myself with folks such as yourself. That said, I also live for helping folks like you meet people like Nate Hudson.
- Does his name ring a bell? It should. Nate’s a greater champion to our community than many of us. And while tons of you are aware of the strides Nate’s making to help folks like us make it in this field, he has some news to share: Nate wants to let the Nifty Thrifty community in on some sweet deals for iTero and Medit Scanners.
- For those who aren’t so savvy on the dudes over at Renew Digital, they’re a team of masterminds who are leaders in providing certified pre-owned panoramic X-ray and cone beam equipment to dentists and dental specialists across the United States. They offer a low, one-price guarantee that includes installation, training, and a comprehensive warranty.
- Nate started his career in 2011 for Henry Schein Dental. He had the great fortune of becoming Rookie of the Year and swiftly rose to the number one rep in the country for the world's largest dental distributor.
- Nate was in the business of focusing on practice philosophies to assist doctors in growing their take-home pay with the assistance of digital workflow efficiencies. That’s when, a few years later, he became a Regional Sales Manager for Bank of America Practice Solutions as the No. 1 dental startup lending institution in the United States.
- Later, Nate went on to join the most elite force in CPO dental equipment under Renew Digital. He’s still continuing down the path of office automation, unique and cost-effective solutions while assisting doctors in growing their billable procedure portfolio.
- Nate went into great detail as he walked us through a sleek website. During his tour, he was sure to provide some turnkey solutions in the realms of installation training, remote support, parts & labor, 3D imaging, schematics, electrical data backing, computer specs, and so much more.
- Nate wants every Nifty Thrifty member to know he has your back. Renew Digital might be known for their supply of quality used equipment, but they also go above and beyond in caring for their valued clients by honoring those who honor them through perks like loyalty discounts.
- Sound interesting? Then visit renewdigital.com/nifty-thrifty-dentists or call 888-246-5611 today.
- Learn about:
- What makes Renew Digital a cut above the rest—especially for startups—according to Glenn himself?
- What’s a common problem with Intraoral Scanners these days, according to Nate?
- How can Nate and his folks over at Renew Digital help you to get rid of your monthly fees?
- What does it take to increase profitability via the intro of CBCT for more efficiency, lower overhead, and broadening of procedure codes?
- How can Nate offer you a more affordable pathway into digital restorative workflow thanks to the introduction of iTero certified pre-owned program?
- How can Renew Digital provide a new equipment experience while saving you thousands of dollars that can be dedicated to other practice areas?
- Other vendors often leave the shipping and installation to you… How does Renew Digital take extra measures to ensure its technologies integrate with your current software?
- What’s so great about iTero’s “replace not repair” warranty?
- What does the technology at Renew Digital have to do with Isreal?
- Hint: Take a deep breath, it’s just a matter of their supply chain.
- And so much more!
Nifty Deal:
- $500 off 2D, $1000 off 3D extraoral PLUS $500 of scanners!
NOTES:
● The last time Dr. Glenn Vo had a chance to talk to Dr. Jessica Metcalfe, she was surrounded by people after winning the Dentistry’s Got Talent competition. Naturally, then, many of you might recognize her as a dental celebrity.
● Jessica is passionate about burnout, something every dental professional has felt at some point in their career. While most (if not all).
● As a fellow dentist, Jessica knows the struggles that as if you have it all together: dentists are meant to be very A-type, having gone through dental school, and “keep up the Joneses.”
● That’s why Jessica works with dentists and dental teams—both one-on-one and in groups—to be able to understand how burnout presents not just on a day-to-day basis but throughout the year.
● Every story has a beginning. Here’s how Jessica evolved from a young and eager doctor to the “Alchemist Dentist”.
○ Jessica knew she wanted to be a dentist since she was 14. Her aunt was a dentist as well, making it super easy for her to integrate into her office. Suddenly, tragedy hit Jessica from every angle. Jessica was diagnosed with a learning disability—specifically in reading comprehension at 20 years old.
○ Jessica thought dentistry was no longer on the table. She struggled with school, and, while she got the support that she needed, she never got true help for herself
○ Once she graduated, Jessica returned to Toronto and completed a hospital residency program, and fell in love with treating medically-compromised patients.
○ From there, Jessica applied for oral surgery for two years in a row to no avail. Suddenly, she received an email. From a hospital—a cancer center—reading through tears to see a full-time position offer..
○ Jessica migrated over to the cancer center, becoming their education director, she found there was an unspoken truth that no one is doing well.
○ At that time, Jessica was lecturing on treating cancer patients. Her patients had beaten cancer and effectively healed, but they were still dealing with the many side effects that came with treatment.
○ That was when Jessica hit her third burnout, getting swept up in that underlying tone of no one doing “well,” being diagnosed with depression and a generalized anxiety disorder. She was still very functional in completing the daily rituals—but she was basically a blob: she didn’t find joy in anything she was doing.
○ A few years later, Jessica felt ready to tell her story. Soon, she was messaged by fellow dental professionals who thought they were alone.
○ Many of them shared the same sentiment of fearing that they were wishing their years away. They felt they were grinding away from day to day,
○ Ever since leaving an impact like that, Jessica has become committed to empowering dentists to work through their burnout.
● Learn about:
○ What questions, specifically, does Jessica go through with each of her clients?
○ If you’re feeling burnt out, does that mean you need to leave dentistry?
○ And more!
● Glenn and Jessica want you to know it’s okay to get help, and we’re here for you. If you’re suffering from burnout, reach to Jessica at info@dr.jessicametcalfe.com
SHOW NOTES:
● The “MVP” in MVP Mailhouse doesn’t stand for “Most Valuable Player”—it stands for “Most Valuable Practice.” Specializing in direct mail, MVP believes in “Better Targeting, Better Designs, Better Results.”
● However, their biggest boast is their “Better Technology.” In fact, a prime opportunity to utilize their “Better Technology” was the reason Aaron R. Boone—CEO of MVP Mailhouse—reached out to Dr. Glenn Vo and asked to come on this week’s episode.
● Some of you are familiar with Aaron—perhaps you already recognize him as the guy who once played in the NFL—but Glenn has counted on Aaron to offer top-of-the-line marketing tactics for years and years. The two of them are peas in a pod, going way back to even before he opened shop at MVP Mailhouse.
● That’s why Glenn is a happy client of MVP Mailhouse; he knows that Aaron is the real deal. In fact, MVP Mailhouse’s services have been particularly effective in bolstering Glenn’s recent marketing campaigns, which is why he had so many good things to say about his experiences with Aaron and his team during this week’s episode.
● As a fellow entrepreneur, Aaron knows timing is crucial for any small business marketing efforts. But right now, timing is especially crucial for a small business looking to deploy the technology of “Heat Map Analysis.”
○ Many of us might think of direct mail as antiquated, but data and analytics have entirely changed the game.
○ Geographical insight—or “heat maps”—can help you play to your strengths. MVP Mailhouse identifies hotbeds and pinpoints communities that can be drawn into your practice by direct mail, making it easier than ever for you to pursue leads.
■ In fact, tune into this weeks’ episode to watch Aaron walk through it all!
● In other words, a big season for direct mail is upon us. It’s a prime opportunity to take advantage of it as a marketing strategy, especially if you haven’t utilized the new technology that deems it a far cry from the “old-school” approach many dentists believe it to be.
● And there’s no better man to guide you than Aaron. Aaron and his team are super streamlined—they only work with dentists and only do direct mail—and, as Glenn can vouch, they have results to show for it.
● It makes sense when Aaron is at the helm: after years of reviewing highlight reels, Aaron has learned the art of studying (and learning from) past errors. That’s why he improves MVP Mailhouse by measuring prior campaigns and improving them based on how well they’ve performed.
● Social media and other more “modern” campaigns might make direct mail seem obsolete. But, the reality is, neglecting direct mail means you’ll neglect an entire audience of prospects.
● You can’t expand your pool of patients if they exist in the same circle. If you keep sending ads to the same folks on the same channels, you’ll end up losing out with all your eggs in one basket.
● There are a number of variables in any marketing campaign, direct mail or not, and the floodgates never open on their own—it’s up to you to lead prospects to your business.
● Without Aaron, a direct mail campaign might conduct nothing but a reckless blitz with mailers being sent to businesses, not leads.
● Tune in for Aaron’s screen share presentation: Aaron conducts a thorough tour of MVP’s “Better Technology;”
NIFTY DEAL:
● Landing page here. Free heat map, free proposal, $500 off your first mailing on 10k order etc.
NOTES:
● Whenever Dr. Glenn Vo invites Dr. Ahmad K. Osman naturally receives a lot of hype. Ahmad has made life easier for Glenn and many members of the Nifty community, being a savior of our time, money, and energy.
● If you don’t know Ahmad, he’s the founder and CEO of Kasper—an all-in-one practice management software. Kasper offers VoIP, paperless forms, task management, patient communication with two-way texting, patient status dashboard, intra-office chat, morning huddle analytics, scheduling, and more!
● Like everyone Glenn talks with on the podcast, Ahmad has an interesting background that Glenn believes makes him a “super entrepreneur.”Ahmad saw a need, built systems to solve his problems, and he’s killing it today.
o Getting started as a recently graduated dentist was tough for Ahmad. He felt chained down working as an employee for a DSO. This led him to open his dental practice in 2019.
o Despite the success it reaps today, Ahmad’s practice wasn’t off to an easy start. He quickly learned that all the horror stories about owning your dental practice were true.
o One of Ahmad’s main obstacles soon presented itself in the form of IT. He needed software that could process analytics, schedule clients, measure key performance indicators, and so on.
o The first big issue Ahmad faced was the budget it took to sign up for the best software.
o Ahmad was thus inspired to create software that offered an all-in-one package and more. Kasper was soon born, the first voiceover IT. A widely used service among countless dental practices.
● Ahmad believes that everyone can achieve their vision—it’s all about how much you’re willing to work for it.
● That’s where Kasper was founded. Ahmad is an entrepreneur at heart, and he’s always wanted to work in corporate America. Even as a kid, he dreamed of becoming an executive who could build something and lead a team to success at a global level.
● That’s the trajectory Kasper is on, and Ahmad believes it will only grow further as a leading provider in the dental industry.
● Glenn and Ahmad are both frustrated with the dentists who fall for the common misconception that they can’t become “business-savvy” enough. To them, any dentist has what it takes to turn into a great business owner.
● Glenn was enthusiastic to help introduce the “Kasper Scholarship.” The Kasper Scholarship it offers new dentists who need help funding their startup. New dentists are eligible to receive Kasper’s services for only $299.
o To qualify for the Kasper Scholarship, you must be in the first two years of owning your startup dental practice.
● Glenn wanted Ahmad to talk about his partnership with Swell—a dental company that helps prospects find your business through online reviews, converts website visitors, and turns customer interactions into revenue. Get Started— you’ll want to hear what he has to say (it has to do with the Nifty deal).
● Learn about:
o How does Kasper empower dentists and their teams to lighten workloads, and maximize their time?
o How are there “no strings attached” with Kasper?
o Why is online scheduling so important, according to Glenn, and why does he think it must be done through Kasper?
o How is each of Kasper’s features customizable for your business?
o Why does Ahmad want to talk about his Apple watch, and what does it have to do with a new B2B partnership?
o And more!
NIFTY DEAL:
● Kasper will pay for their user's Swell Subscription for anyone who signs up before the end of the month!
NOTES:
● Dr. Glenn Vo was happy to sit down with an old friend for this week’s episode of the Nifty Thrifty podcast. Many members of the community are familiar with his guest, Corey Pinegar, the CEO of Callforce.
● Cory knows about a “gold mine” in your practice, just like in Glenn’s practice—and that “gold mine” is your existing patients.
o Many of us focus on those fancy marketing campaigns we put in place, but we don’t realize we’re leaving money on the table. Up to 30% of missed calls are from existing patients.
● Although you may own the practice, you share your workload. Your teammates may be the ones punching in numbers on the telephone or picking up calls. Callforce steps in to make communication more fluid than ever before.
● Cory is a popular resource for the Nifty Thrifty community. Most members are familiar with his business, as Cory and his team currently serve over 2,500 dental practices throughout the United States and Canada—including Glenn and his team.
● Glenn had to host this week’s episode from within his practice walls, and he made sure to demonstrate how he uses Callforce in the office every day.
● Corey always loves coming back onto the Nifty Thrifty podcast. After all, Callforce found its start within our community. Glenn and Cory are old buddies. They got together for their first FB Live a little over five years ago (right when Callforce was getting started) where Glenn helped Cory land the clients he needed to launch into success.
● Callforce’s services revolved around helping practice owners with overdue patient recall.
● During the “Great Resignation,” it’s more important than ever to retain your staff. Glenn thinks that Callforce has been tremendously helpful in helping him keep his team loyal.
● Callforce helps Glenn retain his staff because, with their services, there’s no need to overwhelm his front office until they, too, resign. Callforce offers a great way to keep things running smoothly behind the scenes and support your existing staff (so you can focus on rebuilding your team).
● Glenn advises all his listeners to take tips from Cory and his team on how to showcase excellent customer service skills. Callforce has a track record of addressing each of Glenn’s questions and concerns, ASAP.
● That said, Cory wanted Glenn’s listeners to know that he welcomes any criticism of their services or customer service capabilities. He and his team only see these critiques as opportunities for improvement, and Cory knows that no product goes without problems—overcoming them is the key to getting better.
● While Callforce initially specialized in overdue patient re-care, they’ve evolved to offer five total services: overdue patient recall, unscheduled treatment calls, rollover calls during the day as well as missed calls after-hours, managing your live webchat, and insurance verifications.
● Learn about:
o How can Callforce help you with unscheduled TX calls, reactivation of overdue hygiene patients, overflow phone calls, and insurance verification?
o What services does Callforce offer, in addition to recalls?
o How can you afford Callforce? What does the pricing look like?
o And more!
● It’s free to sit down for a call and even get a customized report. Schedule a trial at www.getcallforce.com and don’t forget to check out their Nifty Thrifty Deal.
NIFTY DEAL:
● No Set-Up
● $250 Of Free Service
● Reduced Pricing
GET YOUR DEAL HERE:
https://info.getcallforce.com/niftythrifty
SHOW NOTES:
● Lately, you’ve likely heard about the “Great Resignation” in social media groups, podcasts, and so on. The dental industry isn’t the only one with staffing issues, but many doctors are growing frustrated as their team members leave and never come back. Or, those who stick around become overworked and stressed out.
● That’s why Dr. Glenn Vo was happy to have Medina Scott on this week’s episode of the Nifty Thrifty podcast. Medina specializes in providing a means of outsourcing to help any practice owner overcome the labor shortage.
● For over 24 years, Medina has dedicated her career to empowering and inspiring others to become leaders in their field. As GetVWire's CEO, she is on a mission to help dentists build, launch, and scale their businesses to the next level.
● It doesn’t matter if you run a small practice, large group practice, or a big-budget DSO; Medina provides an extra set of hands for your front office to help with scheduling, insurance verification, billing, etc.—you name it, they can do it.
● Glenn says his team loves the customer service offered by GetVWire. Medina attributes their exemplary abilities to skills the co-founder of the company picked up while working in the hospitality industry at hotels.
● You can turn to many other companies for outsourcing that perform similar tasks for similar needs, such as billing, appointment scheduling, treatment planning, phone support, more. But GetVWire is a cut above the rest. Their team goes above and beyond to actually train your own staff. All you need to do is talk to the patient face-to-face while GetVWire takes care of everything behind the scenes.
● Learn about:
○ How do you get started with GetVWire?
○ What does GetVWire believe in?
○ What do Medina and her team do, exactly?
○ How can GetVWire help you and your team receive training, appointment scheduling, treatment planning, phone support, more?
○ What are some of the issues DDS are having with outsourcing and how is GetVWire addressing those issues?
○ How should you go about setting expectations for a successful onboarding process?
○ What types of practice management software are the folks over at GetVWire familiar with?
■ Hint: They work with all practice management software—you name it, they’re compatible with it!
○ Why does Medina love working with smaller practices specifically?
○ And more!
● Don’t leave your front desk team and staff members overworked, or they may leave your practice in the dust. GetVWire will support your teams by boosting their morale as they lessen their load.
NIFTY DEAL:
● 50% off 1st Month Invoice
NOTES:
● It’s great to see so many companies trying to get dental practices to take Sleep Apnea more seriously. Unfortunately, even the practice owners who want to implement Sleep Apnea treatment are having trouble doing so.
● One of the major problems surrounding sleep dentistry is the courses that are out there. Dr. Glenn Vo has taken quite a few himself, and he’s been frustrated by constant miscommunication as well as processes that simply don’t work for everyone.
● That’s why Dr. Glenn Vo was ecstatic when Dr. Avi Weisfogel reached out to him. Avi is the guy behind the International Academy of Sleep (IAOS), and he’s a fellow doctor who has trained many others to implement sleep dentistry in their practices.
● When it comes to sleep apnea, insurance companies make it extra difficult for practice owners to make money.
● Avi knows how to navigate the process behind the scenes to prevent your claims from getting rejected. It’s not easy—it’s a nuanced process—but the dividends you’ll reap and the impact you’ll make it worth it.
● Avi got into sleep dentistry right out of school. After graduating from NYU in 1998, he saw his first sleep patient three days into his year-long residency.
● That was 1999 when Avi was more of an amateur—all his knowledge came from attending a weekend-long course.
● Eager to explore how he could make a difference in the world of sleep, he spent countless hours trying to implement OSA treatment within his practices using traditionally-taught methods. But in using these methods typically taught at sleep courses, he failed to make it a meaningful part of his practice.
● Unfortunately, not many patients were coming in for sleep dentistry:
● Thus, early on, Avi learned that implementing sleep apnea treatment into a dental practice can be a headache unless you know how to control the whole process.
● After over 10 years of trial and error, he acquired Healthy Heart Sleep, a DME company with no relationship to his dental practice. Through this company, he was able to work with doctors from across the US to help them establish diagnostic programs within their medical practices and direct the recommended treatment paths for each patient.
● By 2013, he began to help other dentists by sharing this unique method with them so they could build similarly-designed businesses. As a result, IAOS was born in 2016.
● IAOS is an organization that helps dentists build businesses to successfully diagnose and treat sleep apnea. Over 200 dentists across the country have successfully deployed the IAOS model to create stand-alone sleep businesses to run alongside or in the place of their dental practice.
● Learn about:
o Why are dentists having so much trouble implementing Sleep Apnea treatment within their practices?
o Why should you treat Sleep Dentistry as a separate business?
o What simple trick did Avi come up with to get paid quadruple what he would’ve been paid as a dentist?
o How many of Avi’s students are seeing 20+ sleep dentistry patients per month?
o How long will it take to learn the nuances of sleep dentistry? How long did it take Avi?
o How many months will it take to gain inertia and go on autopilot with 20+ sleep dentistry patients a month?
o How can implementing sleep dentistry change the trajectory of your entire practice?
o What courses does Avi offer?
o And more!
NIFTY DEAL:
o 25% off any Sleep Blueprint Event
NOTES:
● Dr. Glenn Vo was happy to have Zak Allmand and Jonathun Catapano from Apex Payment Solutions on this week’s episode of the Nifty Thrifty podcast. He’s been a fan of theirs for some time now thanks to the major savings he’s found through their services.
● Glenn knows the Covid-19 pandemic has been hard on many small businesses—especially dental practices. As if we weren’t already hammered by expenses, prices continue to rise. Fees are just another out-of-pocket expense we could use some cutting back on.
● Glenn wanted to shine a beacon of hope, shifting the spotlight to Zac And Jonathun’s brand-new Surcharging program. Believe it or not, Surcharging might be the key to unlocking an additional 3% for your revenue and profit margin.
● Zac and Jonathun’s program ensures you don’t absorb expenses when processing a payment but instead send the majority of fees back to your customers.
● Anyone can enroll in their Surcharging program, including existing Apex clients. If you decide to discontinue Surcharging for whatever reason, you can also always roll out of the program—it’s a no-risk commitment.
● Some practice owners even go so far as to turn the Surcharging program on and off on a month-to-month basis and test whether they experience any pushback.
o If you experience pushback by certain patients about the fees involved with Surcharging, then those patients can still pay for services via cash, check, or debit card.
● Some of you may be wondering, is this legal? Good news: Surcharging is completely legal; other industries practice this through methods such as “Cash Discounting.”
● Learn about:
o Why is Surcharging not a scam in the eyes of Zak and Jonathun?
o What other businesses are doing methods like Surcharging or Cash Discounting? Why are these methods completely legal?
o Why do Zak and Jonathun believe that Surcharging is going to become the norm?
o How long has this program been in development?
o How has Covid-19 influenced the business side of Apex Payment Solutions, and how did Zak and Jonathun overcome adversity by devising methods to reduce overhead?
o How can you remain compliant? How do other payment services find trouble by stacking fees without the proper signage?
o If you want to invest in your practice with Apex Payment Solutions, how long will it take for their services to be available for your use?
o What do large fast-food chains like Chik-fil-a and Mcdonald's have to do with the profit-centered approach of Apex Payment Solutions?
o And more!
● Glenn wants the Nifty Thrifty community to know: If you’re going to take advantage of any of the deals in the group, this is the deal to take up… You won’t be saving money just once, not for a couple of months, and not even for one year—you’ll be saving money for as long as you run your practice.
NIFTY DEAL:
● ???
NOTES:
● It’s always a blast for Dr. Glenn Vo to bring Zak and Jonathun on for another episode of the Nifty Thrifty podcast. As the founders of Apex Payment Solutions, they’ve hooked Glenn and many other members of the Nifty Thrifty community up with major savings.
● Glenn met them four years ago. After Glenn found himself repeatedly “ripped off” by the other guys, APEX saved the day.
● The pair created Apex Payment Solutions to put power back into the hands of practice owners. They knew sure-fire ways to help their clients overcome the “Dental Tax” and avoid getting squeezed by suppliers.
● Zak strives to help practice owners run their businesses because, as a practicing dentist, he understands the struggle himself. Apex Payment Solutions specializes in providing every payment solution for your practice so you can focus on giving your patients your all.
● Zak and Jonathun also possess outside-the-box methods and tactics that can help you to boost revenue, increase efficiency, and position your practice for success.
● Their forte lies in stacking solutions and eliminating subscription fees. But Apex Payment Solutions also provides an affordable platform that can replace an array of dental software that would otherwise cost you hundreds of dollars.
● Apex’s software includes assistance in managing your membership plan, storing encrypted credit cards, balancing your billing, allowing for contactless payment, and more. Their platform is designed to integrate into any setup and website seamlessly.
● One of the best things about Apex Payment Solutions is no hidden fees.
● You can always count on Apex Payment Solutions to offer top-of-the-line customer support with real humans ready to provide real-time solutions accompanied by state-side support.
o Zak wanted to emphasize their 24-hour, “triple-layered” support designed to ensure none of their clients are ever left hanging.
● Learn about:
o What makes Apex Payment Solutions a league above other payment processing services?
o How Zak and Jonathan helping the Nifty Thrifty community save significant amounts?
o What makes the customer service over Apex Payment Solutions impressive?
o Why is Apex Payment Solutions “selective” about who they work with, and why they choose to partner with CareStack?
o What features are available through Apex’s software? What are the options, and how can they help boost efficiencies in your practice?
o And more!
● For this episode, Zak and Jonathun came back to help us save more money. They announced the largest Black Friday Deal they’ve ever offered to the Nifty Thrifty community. In fact, they sported their “Limited Edition Black Friday T-Shirts” for the occasion.
o You can get a “Swag Box” of your own that includes a Black Friday T-Shirt, a limited edition Slim Camcuzzi, a $25 gift card, the potential to win a $250 gift card, and more— by referring a friend.
NIFTY DEAL:
o Sign up by December 1st, 2021, to reap these deals:
▪ FREE state-of-the-art, encrypted terminal for anyone who signs up for Apex Payments Solutions.
▪ An exclusive offer for Nifty Thrifty members: If you switch over to Apex Payment Solutions for the Black Friday deal, you are entered into a drawing for a $500 gift card—that’ll pay your merchant services fees for quite a while!
TO GET THE DEAL:
https://www.apexpaymentsolutions.com/contact/
Fill up the form and make sure to put Nifty Thrifty to be eligible for the deal.
SHOW NOTES:
How many CE conferences have you attended that bored you to death? When was the last time you sat in a stuffy, overcrowded room in the middle of a city you’ve visited too many times—just so you could get some CE credits?
How awesome would it be if you could get your CE at a “destination location” instead? How excited would you feel if you could pair adventure with CE credits?
That’s why Dr. Glenn Vo was excited to sit down with Maurice Mogo as Maurice was just as happy to sit down with Glenn, as a big fan of his books!
Glenn’s good friend Elijah Desmond met Maurice on a safari in Africa.
Why was Maurice on a cruise with Elijah? Well, Maurice is the founder and owner of Safari N Smiles—the means by which Elijah was getting his CE!
Through his company, Maurice enables dental professionals (and their families, if they want to have them tag along) to experience a safe safari vacation in Kenya all while getting CE credits.
So, what inspired Maurice to start up an idea like Safari N Smiles?
Maurice grew up in Eastern Kenya in a very small village named Meru, at the slopes of Mount Kenya. His grandfather was a Game Warden for close to three decades—a good indication of his family’s long-lasting love for wildlife conservation efforts.
However, Maurice had never visited the dentist until he was 12 or 13 years old. The dentist numbed his gums, prepared to extract some teeth, and Maurice quickly bolted out the door.
Of course, Maurice had to go back to the dentist and get the life-changing treatment he needed. As a result, Maurice and the dentist ended up becoming two peas in a pod.
Maurice started volunteering at the dental practice. His job was to interpret when there was a dental/medical mission trip coming to Kenya, he spoke four native languages!
Maurice translated for the dentist and talked about lots of medical matters, but he didn’t really get into the profession of dentistry until he came to the U.S. in 2013.
After finishing Dental Hygiene school in Erie, Pennsylvania, Maurice moved to the Washington D.C. area and has been practicing as a dental hygienist for four years now.
Maurice’s love for animals and safari didn’t end when he moved to the U.S. He’d constantly talk to his patients about the animals over in Africa—lions, elephants, giraffes, you name it—and even guide his patients on how to go on a safe safari in Africa.
- After helping a few patients with going on a safari, Maurice thought he might be able to do the same for his colleagues. Thus, the idea of Safari N Smiles was born!
- Kenya isn’t just Maurice’s home—it’s also the place where safari travel originated. The best Kenya tours and safaris include Big 5 game viewing, incredible natural beauty, and cultural encounters, often combining Kenya’s top attractions with Tanzania and the tropical beaches of the Kenyan coast.
- For many dental professionals, we’re in this industry because we want to help—a great reason to partake in the next Safari N Smiles trip. Maurice is offering a CE conference, vacation, and dental/medical mission trip all in one—he has plans to help an orphanage for young girls who’ve been victims of abuse.
Learn about:
- What made Dr. Glenn Vo get into dentistry? What part of Maurice’s story inspired Glenn to talk about it?
- How did Maurice’s experiences in Kenya inspire him? Who inspired him specifically, and how?
- What can you expect on a safari through Safari N Smiles?
- How does Maurice ensure everyone is totally safe during the safari?
- How long did it take Maurice to start Safari N Smiles? How much time and effort did it take to foster this brainchild into a booming enterprise? What were his moments of doubt, and how did he overcome them?
- How did the Nifty Thrifty community help Maurice to maintain his flame of inspiration and keep it from extinguishing?
- Why does Maurice think it’s important to witness Africa through the guidance of a local? Why do the books and videos create poor expectations?
- And more!
SHOW NOTES:
- Website’s are a great way to make a great impression and keep your patients up to date. But from paying for the creation of your website to getting nickel-and-dimed for support services, costs can really add up.
- This week, Glenn Vo sat down with his good friend Ali. Glenn spoke with Ali about The Doc Sites, his website creation and website marketing service.
- The Doc Sites has been in the business of creating websites for dentists for years now. They’ve put together easy-to-use, premade, affordable, and secure packages that any dental practice can quickly plug their products and services into.
- The Doc Sites offers three comprehensive design tiers to fit your budget with no hidden costs. If you want any changes made to your website, they’ll deliver you results—on average—within one business day.
- Unlike some unsavory website creation companies, you get to keep your website if you decide to part ways with The Doc Sites.
- With The Doc Sites, there’s no need to get a headache over a messy, long-term contract. They have a super easy, simple, one-page agreement that won’t take up valuable time.
- Learn about:
- Is your current website up to par?
- Do you really need your website to be custom-designed?
- How secure is your website? Is your website vulnerable to getting hacked?
- How important is it to have POSITIVE reviews on your website?
- Why go to a company that specializes in creating dental websites instead of going to a company well-versed in creating a broader range of websites?
- The problems with a DYI approach when creating your website.
- Why you SHOULDN’T accept a one-time payment for any website creation services, and what does Ali have against signing long-term contracts?
- Why you SHOULDN’T ever let a company own your domain name.
- How much does it cost to hire The Doc Sites? What do their models look like?
- And more!
NIFTY DEAL:
- 50% basic website package for all Nifty Thrifty members.
To Get The Deal:
First 5 Practice Owners that reach out to Ali DocSites and go through a Free Consultation will also get $100 Gift Card
.
MENTION NIFTY
Text Ali DocSites anytime at 818-416-0007
Call direct on his cell 818-416-0007
Message him on Facebook Ali DocSites
Email him ali@docsites.com
Call him at the office and ask for Ali: 888-980-4949
SHOW NOTES:
- This week, Dr. Glenn Vo spoke to Cody Wardle from Mango Voice.
- For some of you, Cody might be a new face. That makes sense: Cody joined Mango Voice within the last few months, but he’s loving his role there thanks to their team full of good-natured, authentic folks like himself.
- While Cody might not be familiar to some Nifty Thrifty members, most members are aware of how Mango Voice has consistently been a champion for the Nifty Thrifty community.
- In fact, some Nifty Thrifty members have grown spoiled with how responsive they are (not a bad thing, though!). Whenever there’s something we need, Mango Voice is always willing to go back to their tech department and see what can be done to meet our needs and/or wants.
- Maybe you’re not acquainted with Mango Voice. Well, you’re in for a treat! They offer enterprise-grade VoIP phone systems specifically tailored to dental practices—they’re both an asset and relief for any dental team.
- Whether you’re at the office or on the go, Mango gives you the tools you need to engage with customers like never before with their cloud-based automated phone system.
- When it comes to Mango Voice’s features, one of Glenn’s personal favorites is the auto attendant. First off, his dental team has so much fun customizing it (without any extra cost!). Secondly, it takes a lot of stress off of the shoulders of his front desk team.
- If you’re thinking it might be a hassle to integrate Mango Voice into your dental practice, don’t sweat it! Whether you have a PES or PMS software, Mango Voice strives to make the transition easy for practice owners.
- Although they’re sure to put measures in place to make the transition as seamless and unique as possible, Mango Voice’s tech support is no joke—they’re always there to help their clients! You can get a hold of them through their web chat feature and/or via phone call.
- Learn about:
- What are some of Mango Voice’s features? Which ones do dental teams specifically love?
- Hint: the call recording feature has done wonders for quite a few dentists (and—like many of their features—it doesn’t cost you any extra!).
- How is Mango Voice different from other phone companies? How does it help you avoid getting nickel-and-dimed by third party providers?
- Which exciting new features are in their pipeline?
- What’s Mango+? How much does it cost?
- What does Glenn love about their app?
- How can Mango Voice help you to cut your phone bill in half?
- How can you utilize their time-saving features to make your business run better?
- What’s the difference between VoIP and a regular phone line? How does VoIP offer a more “robust” experience?
- If there’s a power outage, what does Cody recommend you do?
- What’s the one thing Glenn strongly recommends you do during the onboarding process (if you choose to go through with Mango Voice)?
- Why is the Nifty Thrifty deal a prime opportunity for startups?
- And more!
NIFTY DEAL:
- Free phones with an annual payment (no contract)
- 2 Free months of service on the back end. Pay for 12 months and get the 13th and 14th months free.
- Free Phone upgrade. T-57 (maximum of 2) and T-54 models
- Starts on the day of the Facebook Live and runs through
Get The Deal Here:
https://mangovoice.com/nifty/
SHOW NOTES:
- This week, Brittany Dirico streamed live from the Greater New York Dental Meeting convention.
- Glenn Vo found time to chat with Brittany about Dry Shield, where she works as a Regional Sales Manager. Brittany also took the time to answer a number of questions from the Nifty Thrifty community.
- Glenn proudly vouches for Dry Shield—he’s a longtime fan and user in his own dental practice. He firmly believes they’re the key to making maintenance between patients easier than ever.
- Glenn was super eager to thank Brittany for their flagship product, autoclavable mouthpieces. And he’s not alone—tons of dentists are hooked after their first purchase of one of Dry Shield’s Starter Kits.
- A Starter Kit comes with Glenn’s favorite (autoclavable mouthpieces), tubing, hoses, adapters, and all the other components you need.
- Even better, everything is very customizable with Dry Shield. Your device is tailored for your unique practice setup.
- Through their mouthpieces, Dry Shield combines the functions of the high-suction evacuator, saliva ejector, bite block, tongue shield, oral pathway protector, and aerosol reducer in one easy-to-use device that’s comfortable for patients.
- Your autoclavable components for your personalized device will fit with products from other vendors like a glove. Dry Shield products are completely compatible with other systems.
- Brittany takes a lot of pride in how easy it is to set up Dry Shield and how committed the team is when it comes to providing great customer service. If you ever have a problem, they’re there to help!
- Dry Shield was founded by a practicing dentist, Dr. Nguyen, and they’ve been in business for about eight years now. Dr. Nguyen uses it every day in his practice, a testament to his confidence in its efficiency.
- Dry Shield can save you a lot of time and money—at least $2 per procedure. Being built to last with about 50 uses each, with durable medical-grade silicone products, they’re only 50 cents per use.
- Both your patients and your schedule will benefit from using Dry Shield; its efficiency makes procedures much quicker and easier.
- Learn about:
- What makes Dryshield different from the other systems in the industry? What sets it apart?
- What does Brittanny have to say about staffing issues (as someone who has seen it firsthand in the trenches of dentistry)?
- How can Dry Shield step up as your “new assistant”? How can this be especially helpful for students at dental schools or owners of startup dental practices?
- How easy is it to set up Dry Shield? Hint: very!
- How does Dry Shield customize devices to your personal liking?
- How does Dry Shield protect your patients and staff?
- How does Dry Shield help your practice to become more productive?
- How much can Dry Shield save you on consumables?
- And more!
- Any client of Dry Shield can call, text, and/or facetime reps all throughout the world for customer service needs. If you have any questions, feel free to reach out to Brittany at brittany@dryshield.com.
- It doesn’t matter whether you’re an existing user of Dry Shield or not; these deals are open to any member of the Nifty Thrifty community—that means anyone can save tons!
NIFTY DEAL:
- Buy $500 in Mouthpieces, Get 1 System Free ($500 savings, 50% off!)
- Take 20% Off Special Edition Starter Kit ($100 savings, 20% off!)
- 2+1 on Adapters & Systems (buy two, get one free).
- Buy any 4 mouthpiece boxes (autoclavable and/or single-use), get 1 DS lite adapter free.
- Buy any 5 mouthpiece boxes (autoclavable and/or single-use), get 1 DryShield system free.
Get The Deal Here:
- https://bit.ly/3CVOcFG
NOTES:
- This week, Dr. Glenn Vo was glad to sit down for another talk with a very important (and popular) resource in the Nifty Thrifty community: Cory Pinegar, CEO of Callforce.
- Glenn isn’t just a friend of Cory—he’s also a fan. Not a day goes by in Glenn’s practice without his team talking about how glad they are to have the services of Callforce to make their jobs easier.
- That said, Glenn and Cory are old buddies. They got together for their first FB Live a little over five years ago—right when Callforce was getting started.
- On that note, Cory wanted to thank Glenn for helping his business gain momentum, as the Nifty Thrifty community has played a big part in helping Callforce get to the point they’re at now (they’re currently serving over 2,500 dental practices!).
- If you’re unfamiliar with Callforce, they’re a dental solutions company mostly known for doing overdue patient re-care. In other words, they specialize in helping you keep a good amount of revenue on the table by keeping your calendar full.
- How does it work? To put it simply, they go through your practice management software (no matter what type you use) to identify overdue patients. They then call those patients between 5:00 p.m. and 7:30 p.m.
- Millions of dollars can be left on the books thanks to unscheduled treatment. Every time a phone call goes unanswered or a patient doesn’t schedule a follow-up appointment post-treatment, missed opportunities add up.
- While Callforce initially specialized in overdue patient re-care, they’ve evolved to offer five total services: overdue patient recare, unscheduled treatment calls, rollover calls during the day as well as missed calls after-hours, managing your live webchat, and insurance verifications.
- If you’re having staffing issues right now, you’re not alone. There’s something called the “Great Resignation” of 2021, which has been plaguing businesses across the board.
- So, if you’re having turnover issues thanks to the “Great Resignation,” then Callforce can be a lifesaver. There’s no need to overwhelm your front office until they, too, resign—Callforce offers a great way to keep things running smoothly behind the scenes and support your existing staff (so you can focus on rebuilding your team).
- Learn about:
- Callforce was hit really hard by the “Great Resignation”—their staff dwindled from around 150 people to around only 15 and their revenue suffered severely. How did Cory get scrappy and keep his company afloat?
- Which insurance companies can Callforce work with? How do they handle the “beasts” of the insurance world?
- How is Callforce even able to help you verify emergency patients (so long as there’s a four-hour notice)?
- Why is Callforce an especially great option for startup dental practices?
- How Callforce can help answer calls when your office is closed?
- How can Callforce reduce your workload?
- What’s the decaying “goldmine”—as Glenn calls it—in every dental practice? And how can Callforce help you mine it before another dental practice does?
- And more!
- Cory wants you to know that his priority as an entrepreneur is to be a partner who provides value—he doesn’t want to sell you on something he can’t deliver. That’s why Cory doesn’t believe in contracts; he wants every one of his clients to feel they’re getting an ROI through Callforce so that his business has been earned.
- Schedule a trial at getcallforce.com and don’t forget to check out their Nifty Thrifty Deal.
NIFTY DEAL:
- $300 of free service.
- NO Setup fees, No Cancellation Fee
- Up to 20% OFF savings.
GET THE DEAL:
- https://www.getcallforce.com/
NOTES:
- Many Nifty Thrifty members might recognize the handsome gentleman (and Nifty Thrifty “OG”) who sat down with Dr. Glenn Vo for this week’s episode of the Nifty Thrifty Podcast: Sean Ryan, the “Head Cheese” over at Medidenta.
- If you’ve yet to hear about Medidenta, they’re an 80-year-old company that has gone through quite a few phases before settling on the unique identity we know today. But, all along, Medidenta has been known for innovating, creating, and distributing products.
- Side Note: While Medidenta has been around for ages—Sean himself has been in the dental industry for 14 years now. That said, he’s been running businesses for an even longer time!
- Carlos has a Ph.D. in Endodontics with over 30 years of worldwide lecture & product development experience. In between his lectures, Carlos finds time to work in-house at Medidenta to both develop and support new products and programs.
- More than anything, Carlos is a professor with a passion to educate Medidenta’s clients about the products they offer. He loves to teach and inform folks like us about Medidenta’s robust selection of dental products.
- If you’re interested in what Carlos has to say, make sure to tune in! But if you want to get the whole “nine yards,” make sure you attend one of his lectures at LVI in Las Vegas!
- If you don’t know of LVI, by the way, it’s quite an esteemed establishment! In other words, they’re not some run-of-the-mill venue.
- Sean and Carlos are always on the move with a vision of scaling even further—and they want to bring us along for the ride. That’s why they offer tons of deals specifically made for Nifty Thrifty members to sift through.
- In fact, every single one of Medidenta’s products has a discount for Nifty Thrifty members. You can save a fortune with as much as 50% off on commodities, dental equipment, kits, and everything in between.
- Visit: https://nifty.medidenta.com/
- Learn about:
- What’s Carlos’ story? How did he transition from an Endodontist in Brazil to a creative mind who is thriving in America, revolutionizing products at Medidenta?
- What are some of Carlos’s (many) accomplishments in regard to innovations, books, and more?
- Hint: Carlos has performed over 20,000 root canals!
- How is Carlos ensuring that Medidenta doesn’t only have what you need today but also what you’ll need tomorrow?
- You’ll also be getting a sneak peek of some of their amazing products as well as some fun facts about them!
- What specific deals do Carlos and Sean have to share with us?
- Hint: you should DEFINITELY be jumping on them.
- What does Sean have to say about the impact of Covid on businesses, people, and so on?
- Specifically, how did Carlos and Sean make a spin on the crisis mode everyone was operating in and get extra creative instead?
- If you want to call the office at 800-221-0750, anyone who answers the phone will be 100% educated about the products. They’re particularly familiar with Nifty Thrifty members, so don’t be shy!
- And don’t forget to register for one of Carlos’s LVI events!
- Alternatively, you can pair one of his events with their two-day course for an even sweeter deal (and some CE credits)!
NIFTY DEAL:
- Buy an Ace & Get A Sonus Free Plus Genius ProFlex Files Included
- Buy A Cordless Hygiene & Get 1,500 Angles Free
- Bogos on slow speed, high speed & Surgical
Get the deal:
- Visit: https://nifty.medidenta.com/
SHOW NOTES:
- This week, Dr. Glenn Vo spoke to Cody Wardle from Mango Voice.
- For some of you, Cody might be a new face. That makes sense: Cody joined Mango Voice within the last few months, but he’s loving his role there thanks to their team full of good-natured, authentic folks like himself.
- While Cody might not be familiar to some Nifty Thrifty members, most members are aware of how Mango Voice has consistently been a champion for the Nifty Thrifty community.
- In fact, some Nifty Thrifty members have grown spoiled with how responsive they are (not a bad thing, though!). Whenever there’s something we need, Mango Voice is always willing to go back to their tech department and see what can be done to meet our needs and/or wants.
- Maybe you’re not acquainted with Mango Voice. Well, you’re in for a treat! They offer enterprise-grade VoIP phone systems specifically tailored to dental practices—they’re both an asset and relief for any dental team.
- Whether you’re at the office or on the go, Mango gives you the tools you need to engage with customers like never before with their cloud-based automated phone system.
- When it comes to Mango Voice’s features, one of Glenn’s personal favorites is the auto attendant. First off, his dental team has so much fun customizing it (without any extra cost!). Secondly, it takes a lot of stress off of the shoulders of his front desk team.
- If you’re thinking it might be a hassle to integrate Mango Voice into your dental practice, don’t sweat it! Whether you have a PES or PMS software, Mango Voice strives to make the transition easy for practice owners.
- Although they’re sure to put measures in place to make the transition as seamless and unique as possible, Mango Voice’s tech support is no joke—they’re always there to help their clients! You can get a hold of them through their web chat feature and/or via phone call.
- Learn about:
- What are some of Mango Voice’s features? Which ones do dental teams specifically love?
- Hint: the call recording feature has done wonders for quite a few dentists (and—like many of their features—it doesn’t cost you any extra!).
- How is Mango Voice different from other phone companies? How does it help you avoid getting nickel-and-dimed by third-party providers?
- Which exciting new features are in their pipeline?
- What’s Mango+? How much does it cost?
- What does Glenn love about their app?
- How can Mango Voice help you to cut your phone bill in half?
- How can you utilize their time-saving features to make your business run better?
- What’s the difference between VoIP and a regular phone line? How does VoIP offer a more “robust” experience?
- If there’s a power outage, what does Cody recommend you do?
- What’s the one thing Glenn strongly recommends you do during the onboarding process (if you choose to go through with Mango Voice)?
- Why is the Nifty Thrifty deal a prime opportunity for startups?
- And more!
NIFTY DEAL:
- Free phones with an annual payment (no contract)
- 2 Free months of service on the back end. Pay for 12 months and get the 13th and 14th months free.
- Free Phone upgrade. T-57 (maximum of 2) and T-54 models
- Starts on the day of the Facebook Live and runs through
- Visit: https://mangovoice.com/nifty/ to get the deal
- SHOW NOTES:
- Many of you might already be familiar with this week’s guest for the Nifty Thrifty podcast: Brandon Bomar, the President of Infinite Dental Technologies.
- Glenn Vo and Brandon go way back, as Brandon has hooked Glenn up with some awesome equipment in the past. But Brandon has done the same for many in the Nifty Thrifty community, and he’s back for more.
- In Brandon’s words, he loves working with the Nifty Thrifty community—in fact, we’re the “top partner” of Infinite Dental Technology. The team over at Infinite Dental Technologies loves to inform, educate, and help us hunt bargains!
- That’s why Brandon wants us to know that we shouldn’t feel shy to give them a call or request a free 20-minute online demo.
- For those who don’t know Brandon and his company (or simply need a reminder), Glenn calls him the “CBCT Santa Claus” for a reason. In a nutshell, Infinite Dental Technologies specializes in helping dentists help their patients via 3D Cone Beam technology—specifically via RayScan CBCT units.
- As a trustworthy source for getting top-of-the-line CBCT units at an affordable price, Glenn wanted to have Brandon on to share the latest scoop on his killer dental deals.
- The Nifty Thrifty community is far from the only partner of Infinite Dental Technologies. If you’ve been tuning into recent episodes, SOTA Imaging should be a familiar name (along with those of Albert Kim and Dustin Johnson).
- As a fellow champion to the Nifty Thrifty community, the folks over at SOTA Imaging are working directly with Infinite Dental Technologies to help us get a “bang for our buck.”
- That’s why Brandon also wanted to share the latest and greatest discounts on Clio Dental Sensors, hand-held X-Ray units, and Intraoral Cameras.
- In fact, there’s a certain Black Friday deal that Brandon intends to honor… So, if you want to hear about it, make sure to tune in!
- Learn about:
- How can CBCT make certain procedures easier and more efficient?
- How are SOTA Imaging and Infinite Dental Technologies pairing up for a partnership that’ll save dental practices (especially startups) tons of money?
- How much money can Brandon help you to save?
- Hint: about 40-50% off on otherwise SUPER expensive products!
- What do we mean by SUPER expensive? Well... let’s just say a $115,000 product can be cut down to $64,000.
- And that’s not even the biggest available bargain!
- What package deals does Brandon have up his sleeve?
- What are the six options Brandon is offering for Rayscan CBCT units?
- Tune in to hear about each option, their respective price points, what they can do for your dental practice, etc.
- What’s the simple, user-friendly Data Imaging Software utilized by Infinite Dental Technologies? How can its versatile features help dental practices unlock peak efficiency and take patient care to the next level?
- Tune in to watch Brandon run through its features with a brief demo!
-
And more!
-
NIFTY DEAL:
- If you purchase an Alpha +160, RayScan S, or RayScan Studio, you’ll have the choice of Clio Prime Sensor (Adult or Pedo) for free or a Cocoon X-Ray. If you don’t need either of those or you’re looking at other options, call Brandon or Christian to find a deal that works for you!
Reach out to Brandon Bomar – brandon@infinitedentaltech.com * 602-733-4688
OR
Christian Petrino – chris@infinitedentaltech.com * 630-805-0278
SHOW NOTES:
- This week, Dr. Glenn Vo was excited to have another chat with Dr. Brett Wells.
- If you don’t already know Brett, he’s the Founder and CEO of Dental HQ as well as one of the most amazing, giving entrepreneurial minds out there.
- Glenn was sure to have Brett tell his story to the Nifty Thrifty community as well as the origin story of Dental HQ.
- First things first, Brett’s a fellow dentist by trade and a family man at heart but an entrepreneur by passion.
- After opening his first dental practice in Raleigh, NC, back in 2008, Brett has been off to the races for some time now. Currently, he’s running three group dental practices.
- Brett’s specialty lies in developing hardware/software-focused systems that create a better patient experience and optimized office operation.
- And, thanks to his brains, Brett has effectively achieved >2.5x practice revenue growth over the past three years!
- That’s why Dental HQ was born. As a dentist dealing with dental insurance, Brett founded Dental HQ to give dentists the power to connect directly with patients through in-house membership plans.
- The result? More loyal patients, happier teams, and highly profitable practices.
- And that’s one thing Glenn loves about Brett: he could have kept this great product for himself, but he’s a giving man! In fact, Brett has been sharing his product with about 1,000 other dental practices!
- Dental HQ has been evolving every day, but now things are picking up more than ever. Brett is promising a very special product that’ll be coming out at the beginning of next year.
- Learn about:
- Why should you not be on the fence about a dental membership plan? What are the myths, the perks, and so on?
- Brett wants to tell you about three very specific reasons…
- How can Dental HQ make insurance-related matters less of a headache?
- Hint: It’s a no-brainer—whether you’re FFS or not… And it has something to do with making more money.
- What kind of plans does Dental HQ offer? And how is the pricing up to you?
- How does Dental HQ tweak its products and services based on the advice of its clients?
- How does Dental HQ make everything easier for dentists, team members, and patients alike?
- How is Dental HQ especially helpful and awesome for Spanish speakers?
- What sort of technologies is Brett innovating right now? And what can they do for your dental practice?
- How can Dental HQ serve you and your practice on a B2B level?
- How is Dental HQ the “first true” competition for dental insurance?
- What’s community connect, and how does it function as a customizable coupon-code-system that allows you to take your membership plan outside of your office?
- How does Dental HQ save you time and prevent things from falling through the cracks via automation? Why will your team appreciate their services?
- And more!
- Don’t forget to watch for a sneak peek of Dental HQ and a quick walkthrough of how everything works. In other words, get an inside scoop of what’s under the hood!
- And definitely don’t forget about the Nifty deal!
- NIFTY DEAL:
- Free 90-day trial.
- Special per-member management fee pricing: $2.50 (first 100 members) / $1.75 (members 101-200) / $1 (members 201+)
- This represents ~20% off on our regular management fees.
- Visit https://dentalhq.com/ to get the deal
NOTES:
- This week, Dr. Glenn Vo and Jim sat down with Dustin Johnson, Director of Engineering at SOTA Imaging, and Albert Kim, SOTA’s VP of Sales & Marketing, to talk all about recent dental questions.
- Albert and Dustin might be new to the group—but they’re quickly gaining a reputation. And rightfully so! These guys know all about sales, but their products and services almost make their jobs easy!
- Fun fact: It’s a misconception that SOTA is a Japanese word;it stands for “State of the Art.” SOTA Imaging is an American-based company that has run a few rodeos—they’ve been around for around 30 years!
- SOTA designs all sorts of optics for various industries—Medical, Aerospace, etc.—and they’ve (fairly recently) segued into dentistry. Ever since they’ve opened up the “dental doors,” they’ve been a proud manufacturer of dental imaging software.
- Perhaps you tuned in a few weeks ago to hear Albert, Dustin, and our old buddy Jim Gerson talk about their latest addition: SOTA Cloud.
- If you’re unfamiliar with SOTA cloud, it’s a game-changing technology. Hint: it’s so revolutionary that, after 15 years of experience at SOTA, Albert is confident that right now is the most exciting time in the company’s history.
- Another hint: Dr. Glenn Vo switched over to SOTA cloud himself!
- His opinion? SUPER convenient! It really bolsters the efficiency of his practice, automates a complex workflow, and more!
- Learn about:
- How easy is it to transition over to SOTA? How do they get their integration systems to be so smooth?
- Why has SOTA been deemed “Web 2.0”?
- What are the benefits of “going cloud” vs. staying old-school? How can it prevent your servers from crashing?
- What’s the story of SOTA? How did they transition from products to software/services? And why does that make them even more versed in the art of great dental software?
- How is SOTA Cloud different from other imaging software on the market?
- How much more affordable is SOTA compared to the other guys?
- What are some of the new features you’ve never seen before?
- How can SOTA Cloud help you transform your practice into an imaging powerhouse?
- What are the best deals on X-ray sensors?
- What’s the best value-based sensor?
- What should you say when a patient refuses to get a full series of x-rays?
- What are the best practices you can implement to prevent your sensors from breaking?
- And more!
- At least check out the demo to see how things are integrated—you won’t be disappointed!
- And if you want to get a showcasing of some of their sensors, don’t forget to tune in!
NIFTY DEAL:
- 20% off monthly subscription fee
- $2,000 OFF Clio Prime Sensors
- FREE 5-Year Warranty
- FREE SOTA Image Software
GET THE DEAL:
- https://info.sotaimaging.com/niftythrifty
- (Promo lasts until the end of the year)
SHOW NOTES:
- This week, Dr. Glenn Vo sat down with Adam Ziko (founder and owner of Firegang marketing). Let’s just say he’s crushing
- Every practice owner gets told by marketing agencies how to land leads—whether it be digital, via direct mail, or whatever technique they believe to be the key.
- Hint: the key lies in converting leads—not landing them.
- Converting leads is something Firegang marketing knows a thing or two about—especially Adam Ziko.
- With over 18 years of digital marketing experience under his belt, Adam is already a force to be reckoned with. Even better, he’s been in the dental industry for a whopping ten years!
- Adam can tell you something for certain: every practice is different. He’s got a knowledge of all the tactics you need to successfully market your unique business
- Learn about:
- DSOs get a bad wrap, but what are they doing right?
- What can Adam do to help you and/or your practice’s situation?
- What are the layers of marketing, according to Adam? And how can you pull levers to take your marketing game to the next level?
- What are the drivers of success?
- What sort of products is Adam extra versed in marketing?
- What can Adam and the Firegang team do to boost your KPIs?
- Why does Dr. Glenn Vo appreciate Adam’s specific (“legit”) marketing methods?
- What’s the problem with reverse-engineering a dental marketing strategy?
- What are the most successful digital marketing strategies Adam has observed?
- In Adam’s eyes, what makes a good marketing partner?
- What’s the problem with being too cocky (when it comes to marketing)?
- How does Adam differ from those unrelatable Fortune 500 companies?
- Hint: he knows all about start-ups!
- What’s the importance of emphasizing customer service?
- So many solutions, important lessons about a good marketing mindset, and more!
- And don’t forget to buy his new book, Practice Growth For The Future-Focused Dentist; How Firegang Dental Marketing is KILLING IT for our customers (and what those results are); a complimentary strategy session and assessment on their current marketing strategies.
- Send him a friend request on Facebook!
NIFTY DEAL:
- Free copy of Practice Growth For The Future-Focused Dentist dental marketing playbook and an accompanying Complimentary Strategy Call for the first 20 dentists. This will allow dentists to finally eliminate all the guess-work out of growing their practice the right way, doing so quickly, and with tremendous ROI.
- Visit https://www.firegang.com/nifty to get the deal
NOTES:
- This week, Dr. Glenn Vo sat down with Brenda Mcnulty and Dr. Brett Wells.
- You all might know Brenda, Dental Group Director at Support DDS, but do you know Brett? He’s the founder of Dental HQ (and also a practicing dentist).
- If you don’t know who Support DDS is, they’re one of the leaders in providing remote team members to dental practices.
- Brenda herself has over 30 years of experience in dentistry. She joined Support DDS after working as a dental consultant.
- Brenda realized early on in her career that many dentists weren’t happy when they tried to delegate dental roles to employees from outsourcing agencies. After referring dentists to Support DDS time and time again, they offered her a job.
- Brett launched his first practice in 2008 and had trouble finding patients at first. Gradually—after lots of blood, sweat, and tears—he turned a scratch startup into a booming business.
- From there, Brett found his groove. First, he opened another dental practice. Then it was another, then another, and another. Now, Brett is a thriving entrepreneur and group practice owner.
- Currently, Brett’s passion lies in smoothening operations and running businesses. In fact, that’s what Dental HQ is all about! They offer a revolutionary in-house dental membership plan software platform that empowers dentists to attract and retain fee-for-service patients.
- Brett fell in love with Support DDS after he started running into some administrative problems. They offered the key to building the infrastructure he was looking for.
- However, Brett didn’t turn to Support DDS right off the bat. If he had, he would have saved himself a whole lot of trouble. Brett learned the hard way how important it is to reduce turnover and keep your team engaged. Luckily, with Support DDS, it’s easier than ever
- Support DDS offered a secure way to gain a team member who would stick through thick and thin and offer an affordable alternative to high-level administrative positions.
- Learn about:
- How are the team members from Support DDS making the lives of Brett and everyone working in his practices much easier?
- Brett’s team gets sold to all the time, and they’re often left unimpressed. Naturally, when Brenda came to their practice, their expectations were low. How did the team members not only impress Brett’s team but blow them away?
- How much does Brett trust the team members he hired? Hint: enough to start tasking them with more responsibilities.
- Which tasks are slowing you down that could be outsourced to a virtual team member?
- Which tasks can you delegate to one of Support DDSs virtual team members? Hint: they’re versatile!
- What’s the RISE program? How does it find the gaps in a dental practice? And how does it discern how to plug holes in your bucket?
- How did Brenda “kick it up a notch” for Dr. Wells when it came to applying the RISE program to his practices?
- Why does Brett like Support DDS more than most of the other outsourcing companies? Hint: it has something to do with being able to customize the training process and tailor team members for the needs of his practices.
- How much does Support DDS cost? FYI: it’s a flat fee.
- What is Dental HQ all about? How can they work in tandem with Support DDS to set your practice up for success?
- What’s the problem with a membership plan? How can it overwhelm your team?
- How does Dental HQ ensure all of the perks of a membership plan while ensuring the ball never gets dropped?
- How are Dental HQ and Support DDS collaborating to bridge gaps for dental offices? How can they work in tandem to boost your marketing efforts?
- And more!
- Everyone is going through staffing problems right now, and many practices are spread so thin that many team members are running out of steam daily. If that sounds familiar to you, Support DDS might provide you with a solution—and Brett can attest to that wholeheartedly.
NIFTY DEAL:
- $250 off of the first month.
GET THE DEAL:
- Go to: https://supportdds.com/
- Mention Nifty Thrifty
SHOW NOTES:
- You might know Steve, but Kimberlee Mulkay is new to the group. Although she’s no stranger to Abella AR—she’s been their Customer Success & Sales Manager since 2019.
- Abella AR enables practice owners to automate their collections and upgrade your billing experience for your team members and patients.
- Abella is tailored to each practice, enabling you to text and email patients directly (once integrated with your current setup).
- Abella will walk them through the process and prompt patients along the way to make everything “seamless.”
- Through Abella, you can count on a 100% chance of getting an ROI—saving more than $300 a month—and saving your team their valuable time and energy.
- If you’re struggling to get new team members or make the job easier for your current team members, this is the software for you. To add to that, software is always an affordable alternative because it won’t call in sick, leave after a few months, and so on.
- Abella AR works for any dental practice—small or large. Dr. Glenn Vo and Kimberlee discussed how the service can be best utilized in the solo office in a multi-practice group.
- Glenn Vo uses Abella in his practice. He’s grateful that he doesn’t have to depend on paper statements or phone calls
- Abella AR paves way for a 30-40% boost in efficiency; it pays for itself pretty quickly.
- No nickel-and-diming! You’ll pay a monthly fee—but it's “friendly” software.
- Many team members and dentists alike might be hesitant to change—integrating any new software can be a hassle. But Dr. Glenn Vo uses Abella himself, and he knows it’s as easy as a “click of the button.”
- Abella AR will set off “alarms” if there are patients who miss Here, the software does all the hard work; your team member just has to click on which patient they’d like the software to evaluate.
- Abella is an easier and faster way to pay. Everyone’s on their phones these days—throw that filing cabinet out the door!
- The more statements you send out, the more cost-effective Abella is. But it’s a good idea for a start-up—Abella helps you to ensure none of your team members get swamped as you build your practice up and put in elbow grease to get it on the right track.
- Learn about:
- What practice management software does Abella integrate with? (Hint: about 95% of them!)
- What sorts of practices might particularly benefit from Abella’s services?
- What kind of payment plans does Abella offer? Which ones will work best for various practices (startup, DSO, DPO, etc.)?
- What approaches does Abella offer to make the process easier for the patient? And what can that do for your business?
- How much does Abella cost?
- How much $$ can Abella save you via AR? (Hint: a LOT)
- And more!
NIFTY DEAL:
- Waving the enrollment fee—$1,000 back in your pocket—and a 30-day free trial. Your team will be trained, the software will be integrated, and you’ll start collecting money without obligation—the risk factor is gone; you’ll have nothing else to lose.
Get the Deal:
Visit: https://info.abellaar.com/ntd
NOTES:
- This week, Nifty Thrifty Dentists is proud to present the first-ever Dental Launchpad!
- The Dental Launchpad is an exclusive three-month course to help you build a more profitable dental practice.
- Joe Maio, Dr. Chris Hoffpauir, and Dr. Glenn Vo are collaborating to teach others what they have learned from their experiences and mistakes. They want to spread the word about implementable ways to immediately improve any dental practice.
- Joe, Chris, and Glenn are all experienced practice owners. They’re also a diverse group—Glenn runs a PPO-heavy practice and Chris has an FFS practice while Joe recently sold off a big mixture of practices.
- After getting frustrated with all of the bad advice out there, the three of them are joining together to make things easier for other practice owners. They’re confident the Dental Launchpad is the key to propelling any dental practice to new heights.
- This is only $5,000 for a three-month program—that’s the cost of a weekend seminar, and even less with our Nifty deal.
- There’s a community of people and a Facebook group, so you can be sure to ask questions and network through the group as well.
- Each Dental Launchpad is limited to only 20 dentists. The limit is there so Glenn, Chris, and Joe can ensure they’re giving the proper support to everyone without spreading themselves too thin.
- Each month will contain a mix of educational video courses and live Mastermind sessions where you can brainstorm and interact directly with your peers and teachers.
- Learn about:
- What’s the story behind Glenn, Chris, and Joe? How did they all end up working together? What were they doing before joining forces for dental consulting?
- Glenn, Joe, and Chris are all given one month to teach their content—what will they each teach during their respective month?
- What will you learn during the three months?
- How to manage your overhead and save money on your major expenses,
- How to improve your communication skills and increase your case acceptance,
- How to increase your monthly new patients and what numbers you need to be tracking in your business.
- And more!
If you don’t like this program within the first month, you can get your money back—100% guarantee.
Check out : https://thedocsedge.com/product/dental-launchpad-monthly/
NOTES:
- Many Nifty Thrifty Members will recognize Darkhorse Tech, but this may be the first you’ve seen of Brian Ash.
- This week, Dr. Glenn Vo and Brian found time to have a chat on Facebook Live. They discussed Darkhorse Tech, Brian’s role as their Chief Marketing Officer, the “winding story” which brought him there, a Nifty Thrifty deal, and more.
- After years of experience in other businesses, Brian was so impressed with the driven, creative, service-oriented team at Darkhorse Tech that he ended up joining them. Tune in to this week’s episode if you want to hear Brian tell the story—and what beer had to do with it.
- Darkhorse Tech manages your dental IT services effectively for a flat-rate, affordable monthly fee. With 15+ years of experience, they’ll help integrate your systems and support your business with reliable, responsive dental IT services that allow you to put the focus back on your patients.
- Darkhorse Tech only works in dental IT, meaning they have a plethora of dental-specific IT expertise. It’s what makes them different from the rest, and the reason Dr. Glenn Vo is a proud client—on the rare occasion that there are IT issues in his practice, Darkhorse is quick to resolve issues right away.
- You might be in the same boat as many practice owners—sophisticated IT might not be in your budget. That’s why Darkhorse Tech will lower the cost for smaller offices and startups.
- In fact, Darkhorse Tech specializes in startup practices (design, sourcing 3rd parties, project management, pre-installation software access, installation, support, etc.).
- Learn about:
- What’s Brian’s “winding” story? How did he end up at Darkhorse Tech? How did he become their CMO? What did beer have to do with it?
- What impressed Brian so much about Darkhorse’s culture?
- Why should you work with Darkhorse Tech when there are cheaper IT services?
- How is Darkhorse Tech specialized in dental IT?
- How does Darkhorse Tech help ensure your IT is consistently operating at a high-functioning level?
- How can Darkhorse protect your dental practice from ransomware? How much money has Brian seen stolen from ransomware?
- How much time and money can Darkhorse Tech save you?
- What’s the problem with the DIY approach?
- How does Darkhorse Tech specialize in startup practices?
- What words does Brian have to share with the Nifty Thrifty community?
- And more!
NIFTY DEAL:
- 10% Off Darkhorse Tech’s Managed Services for Nifty Thrifty Members
- Refer a friend and get a FREE MONTH of service
P. S... What creative Nifty deal did Glenn persuade Brian to squeeze in for the Nifty Thrifty community? Hint: it has something to do with free beer, food, and a tour...
Visit: https://darkhorsetech.com/contact
Mention Nifty Thrifty to get the deal.
NOTES:
- When the pandemic hit, many dental professionals began to feel unsafe going to work. Most didn’t want to go back without proper air filtration and PPE measures.
- Aerosol Assist proved the solution for many, offering quick aerosol suppression via an ultra-lightweight, hands-free, autoclavable system.
- Two men are behind Aerosol Assist—Vigarny A. Arguello Jr. and his best friend Werner Blumenthal.
- This week, Dr. Glenn Vo had Vigarny hop on a Facebook Live to talk about his product, the founder story, and more.
- Since graduating from BU in 2009, Vigarny has been a practicing dentist. Currently, he’s in charge of two dental practices in south Florida.
- Treating patients for six days a week, Vigarny realized his throat was always itchy when Sunday came around. He realized the culprit when he looked at how dirty his face shield was.
- Vigarny got together with his best friend, Werner Blumenthal, a Biomedical Engineer, to create Aeresol Assist. Because of the pandemic, the two of them had a lot of time on their hands to develop the product.
- Aerosol Assist was crafted with Computational Fluid Dynamics Optimization (CFD) to enact dedicated extraoral aerosol reduction and intraoral fluid removal—the same kind of software that is utilized for ballistics, racecars, etc.
- When designing the Aerosol Assist, Werner used Splatter-Visualization-Testing with a non-toxic dye to re-enact a dental procedure. He was able to ensure that splatter is contained inside the mouth of a patient and thus suppressing aerosols from populating the air.
- The buccal plate offers stabilization and comfort to prevent the product from digging into the gums of the patient. One size fits all—even patients with limited ability to open mouth due to TMJ issues, pharyngeal or gage reflex, large tori, etc.
- Aerosol Assist is Ideal for hygiene procedures that lack the help of an assistant, with one kit covering up to six chairs.
- Ever since implementing Aerosol Assist into his own practice, the itch is no longer in the back of Vigarny’s throat. Now he hopes to give other dental professionals in the Nifty Thrifty community the same relief—by offering a discount on his product.
- An Aerosol Assist can withstand an average of 300 cycles, meaning it costs only 33 cents per use (and even less with our Nifty Thrifty deal!).
- Vigarny thinks aerosol suppressants will become “common practice” for dental professionals, like wearing gloves.
- Learn about:
- What do Dr. Vo’s hygienists think about Aerosol Assist?
- How does Aerosol Assist make life easier for both patients and dental professionals?
- How is Aerosol Assist better for the environment?
- What was the original blueprint for Aerosol Assist? What properties did it share with other popular isolation devices? What did Vigarny and Werner do to mix things up?
- How did Vigarny and Werner make Aerosol Assist convenient, simple, easy to use, and cost-effective?
- Can you use Aerosol Assist with DryShield? Hint: it’d be “cumbersome” but not impossible.
- What are the top five reasons to add Aerosol Assist to your armamentarium?
- And more!
- Also, there’s a warranty. If you’re unhappy with your Aerosol Assist, you can return it with questions asked.
- Having trouble figuring things out? Aerosol Assist offers free instructional videos.
NIFTY DEAL:
- 40% off Aerosol Assist Kit from MSRP.
- Retail: $499.00
- Already a steal! Good deal; you get 6 and can autoclave each at least 300 times.
- With discount code (for a kit of 6): $299.00
NOTES:
- Many Nifty Thrifty members know Jim Gerson, Vice President of Sales & Marketing at CareStack, as he’s been on the podcast many times before.
- If you don’t know CareStack, however, it’s cloud-based imaging software for dental practices.
- This week, Dr. Glenn Vo and Jim sat down with Dustin Johnson, Director of Engineering at SOTA Imaging, and Albert Kim, VP of Sales & Marketing at SOTA Imaging, to go through a demo of their new software.
- SOTA just released its game-changing cloud imaging software, SOTA Cloud. This is your chance to get the first look at the solution that delivers everything you’ve ever wanted in imaging.
- Why’s Jim sitting in? Well, Jim and his team were recently struggling without the right software until SOTA, a fellow Nifty Thrifty Sponsor, stepped up to the plate. Now they’re teaming up to tell you about a legendary Nifty Thrifty opportunity.
- Learn more about:
- What’s the story of SOTA? How did they transition from products to software/services? And why does that make them even more versed in the art of great dental software?
- How is SOTA Cloud different from other imaging software on the market?
- How much more affordable is SOTA compared to the other guys?
- How much can SOTA save you if you use CareStack?
- How does SOTA integrate with CareStack? How does SOTA do such a good job in tackling the issue of integrating so many different devices?
- What are some of the new features you’ve never seen before?
- How can SOTA Cloud help you transform your practice into an imaging powerhouse?
- And more!
- This is big. After 15 years of experience at SOTA, Albert is confident that right now is the most exciting time in the company’s history. Dustin and Albert are ready to share the latest and greatest with you. So, tune in!
NIFTY DEAL:
- 20% off monthly subscription fee
- Get 25% OFF when you bundle SOTA Cloud and CareStack. Limited to the first 20 practices.
To get the deal visit: https://info.sotaimaging.com/nifty
NOTES:
- This week, Dr. Glenn Vo met with Dr. Leonard Tau. They talked about his upcoming course—“The Art of Dental Financing” and “The Art of the Sale.”
- Both workshops are very important to do live. There are only 12 spots available—you can keep the videos afterward, but they’re essentially highly interactive mini-masterminds.
- Len is often referred to as “The Birdeye Guy” because he’s the man behind Birdeye, a very popular reputation management software. But Len’s more than just a practice owner or “The Birdeye Guy”—he’s a long-time friend of Dr. Vo and a fellow dentist.
- Vo knows Len’s a modest man, so he was sure to point out his tips and tricks of business success and talk of how his experience has turned him into a force to be reckoned with in the dental community.
- As a fellow practice owner, Len knows the importance of getting patients to confidently say yes. For the past 12 years, Len has been presenting both treatment and financial options to his patients with terrific success (Glenn also couldn’t help but put him on the spot and point out 30+ years in sales and more).
- For Len (and many of us, for that matter), it’s about more than just getting reviews: it’s about helping your practice to thrive and helping patients to choose your practice so they can get the dental care they deserve.
- Learn more about:
- What’s Len’s story?
- What does Len do “a little differently” than most dental practitioners to make his case acceptance rates so impressive?
- What does Len talk about, specifically, in his events? When do they happen? Where do they take place? And how much do they cost?
- What are the two fears every patient needs to overcome? How can you “disarm” a patient?
- And more!
NIFTY DEAL:
- If a doctor signs up, he can bring 1 additional person FREE of charge.
Just visit https://workshops.drlentau.com/nifty-thrifty
NOTES:
- This week, Dr. Glenn Vo hopped on Facebook live with Nathan Hudson, Regional Sales Director over at Renew Digital.
- Nate has over a decade of dental equipment sales experience. Prior to his tenure with Renew Digital, Nate held key sales roles with Henry Schein Dental, Bank of America, Practice Solutions, and more.
- Vo and Nate discussed how Renew Digital helps doctors to lower overhead, broaden procedural codes that they can bill for, increase efficiency, and more.
- Renew Digital is the leading provider of certified pre-owned panoramic X-ray and cone beam equipment to dentists and dental specialists across the United States.
- Renew Digital offers a low, one-price guarantee that includes installation, training, and a comprehensive warranty.
- Nate and the Renew Digital sales team are experts at finding the perfect dental imaging solution for any practice and budget, all backed by the company's 5-star service and support.
- Renew Digital enables dental professionals to deliver superior patient care more affordable. They’re ideal budget-friendly for startup practice owners or dentists looking for a bargain.
- You can ensure the pre-owned products are still top-of-the-line and work great. Renew Digital conducts thorough inspections before certifying them. If they have “too many miles” or aren’t completely functional, they’ll be turned down for resale.
- Renew Digital is known for their supply of quality used equipment, but they also go above and beyond in caring for their valued clients. Renew Digital honors those who honor them through perks like loyalty discounts.
- Learn about:
- How much $$ can Renew Digital products save you?
- What type of products does Renew Digital offer?
- What Nifty Thrifty deals apply to their products?
- What kind of customer service can you expect from Renew Digital?
- And more!
- Visit renewdigital.com/nifty-thrifty-dentists or call 888-246-5611 today.
NIFTY DEAL:
- Save an extra $1000 off CBCT systems and $500 on Panoramic X-Ray systems on top of our already low prices.
GET THE DEAL HERE: https://www.renewdigital.com/nifty-thrifty-dentists or call 888-246-5611
NOTES:
- This week, Dr. Glenn Vo sat down with Brenda McNulty, Dental Group Director at Support DDS.
- Brenda McNulty has played a multitude of roles in the dental realm for over 20 years. But for the last ten years, Brenda has settled on working as a dental consultant for Support DDS.
- Early on in her career, Brenda realized that many dentists weren’t happy when they tried to delegate dental roles to employees from outsourcing agencies. The virtual team members were hard to work with, bills would constantly fluctuate, they were difficult to onboard, or worse.
- Eventually, Brenda found a hero in Support DDS. In fact, she was so happy that she began sending dental professionals their way. Eventually, they up-and-offered her a full-time job.
- Support DDS’s facility in Zimbabwe is a lot like an office setting in a first-world (org charts, supervisors, military-grade IT security, etc.).
- While every employee technically works virtually, they’re actually connected to a computer within your practice walls. If you wanted to, you could even watch their every keystroke.
- Brenda trains employees herself—insurance verification, scheduling patients, basic communication skills; you name it.
- Support DDS allows you to customize the training of your virtual team member. You can teach them how to do things your way without outsourcing nor insourcing.
- Support DDS charges a flat fee; don’t worry about any nickel-and-diming. With no contract involved, you’ll get a remote team with no contractual obligations.
- Your front office can focus on patient experience and become more productive than ever. Even better, you’ll be providing your virtual workers with an income that might be able to support entire families.
- Support DDS offers an ethical route for outsourcing. Their staff is highly educated with limited opportunities for employment in Zimbabwe, where most can’t find a way to get paid in U.S. dollars, get healthcare benefits, or commute to work.
- Support DDS offers a “win-win-win.”—they aren’t about the money; they’re about creating jobs for underprivileged folks. They even donate 51% of their earnings!
- Vo has seen Support DDS in action, from DSOs to boutique FFS practices.
- Learn about:
- What tasks are slowing you down that could be outsourced to a virtual team member?
- What makes Support DDS better than the other outsourcing companies?
- What tasks can you delegate to one of Support DDSs virtual team members?
- And more!
NIFTY DEAL:
- 50% off our RISE program
Check supportdds.com for the deal.
NOTES:
- This week, Dr. Glenn Vo sat down with a friend and long-time supporter of Nifty Thrifty Dentists, Sean Ryan, the “Head Cheese” over at Medidenta.
- Sean has a long history of running businesses. He’s been involved in the dental industry for over 14 years now.
- Medidenta is an awesome site for dental equipment savings. Whether you need endo files or deals, it’s the best place for dental professionals to find bargains.
- Every single one of Medidenta’s products has a discount for Nifty Thrifty members. You can save a fortune with as much as 20% off on commodities, dental equipment, kits, and everything in between.
- Medidenta is an affordable way to shop for premium, cutting-edge products. They’re the go-to source for dental professionals who are seeking classy instruments at a fair price.
- If you want to call the office at 800-221-0750, anyone who answers the phone will be 100% educated about the products. They’re particularly familiar with Nifty Thrifty members, so don’t be shy!
- Learn about:
- What’s are the origins of Medidenta?
- What type of products does Medidenta have?
- How much $$ can you save through Nifty Thrifty discounts for top-of-the-line dental equipment?
- And more!
NIFTY DEAL:
- Handpieces:
- AF45 4hole Surgical @ $200
- AF90 4hole High Speed @ $200
- Hygiene:
- Prophy Pro CDC Bundle 10 hygiene Handpieces Plus 500 Prophy Angles @ $1750
- Presale Cordless Freestyle Hygiene handpiece @ $799 plus 500 eliminators + 500 Dinky
- Endo:
- Sonus Ultrasonic Piezo @ $600 1/2 OFF
- Ace Cordless Endo Handpiece @ $650 (1/2 OFF) plus 6 packs of free Genius Proflex Endo Files
- Whitening:
- Deeply discounted on all items listed.
- Get 20 Free Custom Pens You need to provide your logo and info ON ALL ORDERS OF WHITENING
- Maintenance:
- Buy our iClean @ $1450 (retail of $1899) and get 1x TT1200 high speed, 1x AF45 Surgical & 1x Prophy Pro
- Repairs…. Bringing back up the trade-in program
Get the deal Here: https://nifty.medidenta.com/
SHOW NOTES:
- This week, Glenn sat down with Terry, VP of sales for CareCru, and Mark, VP of marketing, to talk about the great things their company does to help practices do more with less effort.
- Vo is a huge fan of CareCru; he considers it to be dentistry’s best-kept secret. He’s confident that their all-in-one dental growth platform has the potential to completely revolutionize the industry.
- Terry is one of the founders who started the company five years ago. He knew he wanted to dive deep into healthcare and provide practices with a service to bolster efficiency and productivity and make dental professionals’ lives easier.
- CareCru is here to take the weight off your team members’ shoulders and allow your practice to focus on higher-level activities that ensure exceptional patient experiences.
- CareCru is really centered around Donna, their virtual practice assistant.
- Donna excels in three core areas—revealing the health of your practice, intelligently completing mundane tasks, and boosting team productivity.
- Donna removes up to 75% of front office workload and motivates front office teams to increase productivity by 77%.
- Learn about:
- How did CareCru immediately increase new patient growth for Dr. Ed Lowe’s practice? What has CareCru done for other practices?
- How can CareCru save you hours of work each day?
- What results can you expect to see through CareCru? It might blow your mind.
- How can CareCru increase your patient loyalty and create raving customers?
- How can CareCru help you acquire new patients faster than your competition?
- And more!
NIFTY DEAL:
- 10% off subscription fee and waving the implementation set up for a total of $1,600
Visit Carecru to get the deal
SHOW NOTES:
- Direct mail might sound ancient or even spam-like to many of us. It makes sense. Ten years ago, dentists were licking envelopes themselves. But data and analytics have entirely changed the game.
- MVP Mailhouse specializes in direct mail. They believe in “Better Targeting, Better Designs, Better Results.” However, their biggest boast is their “Better Technology.”
- Geographical insight—or “heat maps”—can help you play to your strengths. MVP Mailhouse identifies hotbeds and pinpoints communities that can be drawn into your practice by direct mail, making it easier than ever for you to pursue leads.
- Before Aaron R. Boone got into dentistry and became the CEO of MVP Mailhouse, he was once in the NFL.
- The “MVP” in MVP Mailhouse doesn’t stand for “Most Valuable Player”—it stands for “Most Valuable Practice.”
- After years of reviewing highlight reels, Aaron has learned the art of studying (and learning from) past errors. That’s why he improves MVP Mailhouse by measuring prior campaigns and improving them based on how well they’ve performed.
- Glenn Vo sat down to talk with Aaron as a fellow fan of his services. Dr. Vo, like countless other Nifty Thrifty members, has bolstered various marketing campaigns through Aaron’s company.
- Social media and other more “modern” campaigns might make direct mail seem obsolete. But, the reality is, neglecting direct mail means you’ll neglect an entire audience of prospects.
- You can’t expand your pool of patients if they exist in the same circle. If you keep sending ads to the same folks on the same channels, you’ll end up losing out with all your eggs in one basket.
- There’s a number of variables in any marketing campaign, direct mail or not, and the floodgates never automatically open—it’s up to you to lead prospects to your business.
- Without Aaron, a direct mail campaign might conduct nothing but a reckless blitz with mailers being sent to businesses, not leads.
- Learn about:
- What’s the problem with getting “cute” in marketing?
- What’s the importance of “dialing in” to the neighborhoods of your current patients?
- How much time can Aaron save you? How much money would that time potentially amount to?
- How can you identify “fringe” vs. “growth” areas?
- What’s the best month for a direct-mail response?
- How timely can MVP Mailhouse be, depending on your needs?
- And more!
NIFTY DEAL:
- Free Patient Heat Map around your practice + 1,000 FREE postcards including postage (with intro package of 3 mailings of 10k)
NOTES:
- Website’s are a great way to make a great impression and keep your patients up to date. But from paying for the creation of your website to getting nickel-and-dimed for support services, costs can really add up.
- This week, Glenn Vo sat down with his good friend Ali. Glenn spoke with Ali about The Doc Sites, his website creation and website marketing service.
- The Doc Sites has been in the business of creating websites for dentists for years now. They’ve put together easy-to-use, premade, affordable, and secure packages that any dental practice can quickly plug their products and services into.
- The Doc Sites offers three comprehensive design tiers to fit your budget with no hidden costs. If you want any changes made to your website, they’ll deliver you results—on average—within one business day.
- Unlike some unsavory website creation companies, you get to keep your website if you decide to part ways with The Doc Sites.
- With The Doc Sites, there’s no need to get a headache over a messy, long-term contract. They have a super easy, simple, one-page agreement that won’t take up valuable time.
- Learn about:
- Is your current website up to par?
- Do you really need your website to be custom-designed?
- How secure is your website? Is your website vulnerable to getting hacked?
- How important is it to have POSITIVE reviews on your website?
- Why go to a company that specializes in creating dental websites instead of going to a company well-versed in creating a broader range of websites?
- The problems with a DYI approach when creating your website.
- Why you SHOULDN’T accept a one-time payment for any website creation services, and what does Ali have against signing long-term contracts?
- Why you SHOULDN’T ever let a company own your domain name.
- How much does it cost to hire The Doc Sites? What do their models look like?
- And more!
NIFTY DEAL:
- 50% basic website package for all Nifty Thrifty members.
Get the deal here: https://www.docsites.com/landing-pages/nifty-thrifty/
SHOW NOTES:
- This week, Dr. Glenn Vo sat down with Brittany DiRico—a Regional Sales Manager from Dry Shield. Dr. Vo was quick to vouch for Dry Shield as a longtime fan and user of it in his own dental practice.
- Founded by a practicing dentist, Dr. Nguyen, Dry Shield has been in business for seven years. Dr. Nguyen uses it every day in his practice, a testament to his confidence in its efficiency.
- DryShield combines the functions of the high-suction evacuator, saliva ejector, bite block, tongue shield, oral pathway protector, and aerosol reducer in one easy-to-use device that’s comfortable for patients.
- With Dry Shield, maintenance between patients becomes easier than ever. Your setup comes with autoclavable mouthpieces, tubing, hoses, adapters, and all the other components you need.
- Everything is very customizable with Dry Shield. Your device is tailored for your unique practice setup.
- Your autoclavable components for your personalized device will fit with products from other vendors like a glove. Dry Shield products are completely compatible with other systems.
- Dry Shield can save you a lot of time and money; at least $2 per procedure. Being built to last with about 50 uses each, with durable medical-grade silicone products, they’re only 50 cents per use.
- Both your patients and your schedule will benefit from using Dry Shield; its efficiency makes procedures much quicker and easier.
- Learn about:
- How does Dry Shield customize devices to your personal liking?
- How does Dry Shield protect your patients and staff?
- How does Dry Shield help your practice to become more productive?
- How much can Dry Shield save you on consumables?
- And more!
- Any client of Dry Shield can call, text, and/or facetime reps all throughout the world for customer service needs. If you have any questions, feel free to reach out to Brittany at brittany@dryshield.com.
- It doesn’t matter whether you’re an existing user of Dry Shield or not; these deals are open to any member of the Nifty Thrifty community—that means anyone can save at least $350!
NIFTY DEAL:
- Buy any 4 mouthpiece boxes (autoclavable and/or single-use), get 1 DS lite adapter free.
- Buy any 5 mouthpiece boxes (autoclavable and/or single-use), get 1 DryShield system free.
- 2+1 on adapters and systems.
Get the deal here: https://store.dryshield.com/niftyjune
-
NOTES:
-
Millions of dollars can be left on the books thanks to unscheduled treatment. Every time a phone call goes unanswered or a patient doesn’t schedule a follow-up appointment post-treatment, missed opportunities add up.
- That’s why, this week, I sat down with Cory Pinegar, CEO of Callforce, to talk about his dental solutions company.
- Cory and I met about four years ago, when I adopted Callforce for my own practice, and it’s been an amazing addition to my business. Thanks to Cory’s company, I’ve avoided leaving a lot of revenue on the table—Callforce has consistently done a great job filling my calendar with both new and overdue patients.
- Callforce brings prominent dental leaders to train their teams on the specifics of each dental practice, molding their services around your specific needs.
- You can count on Callforce to answer calls effectively both during the business day and after-hours. They’ll maximize your schedule by following up on unscheduled treatment as well as staying on top of your web chat features.
- Callforce can thrive no matter what practice management software your practice uses. They’re super flexible when working with other products and services (e.g. CareStack).
- Cory prides himself on the responsiveness of his company. If you’re in a pinch, you can reach out to Callforce and be rest assured that you’ll have a representative working on your case within 5 business days.
- Learn about:
- Managing overdue patients.
- Capitalizing on unscheduled treatment.
- The value of answering every phone call.
- What has Callforce done for dental practices?
- What services does Callforce offer (hygiene recall, unscheduled treatment services, etc.)?
- And more!
- Schedule a trial at getcallforce.com and don’t forget to check out their Nifty Thrifty Deal.
- NIFTY DEAL:
- $27 per recall appointment, $50 per treatment, $200 of free service!
SHOW NOTES:
- Like any business, running a dental practice requires a lot of discipline. Communication between every employee is crucial, no matter where they place on the org chart.
- Being part of a dental team can be an emotional career; we’re in a fast-paced profession with a lot of pressure involved. This creates tension which can lead to feuds between employees, or worse.
- Any conflict between team members will get in the way of practice goals. If a practice is to achieve its vision, the team must consist of productive members who work effectively together.
- Creating chemistry between your team members requires good HR. That means making sure team members feel seen and heard, giving your employees constructive feedback, and creating an environment where they feel free to voice their feelings.
- Poor HR can be costly. Between high turnover, lack of productivity, and more, you’ll pay the price.
- That’s why everybody should have Chad Caldwell, Executive Director of Human Resources for MB2, in their corner. But these days, he’s busy taking care of HR issues alongside MB2’s 4,400 employees for over 300 practices.
- According to Chad, most HR issues in dental practices can be attributed to a lack of communication. Dental professionals get stressed out jumping from task to task; constantly weaving between patients and colleagues. Without the right relationships, animosity can easily breed and bring down the practice as a whole.
- While Chad has been in the HR realm for ages now—with enough experience to write a book—he’s only been working in dentistry for five years. But coming into his first stint in dentistry actually provided an advantage for Chad, as he was able to pick up on some “unique” qualities in dentists.
- These qualities would consistently result in the same repeated mistakes. Chad learned which tendencies to eliminate in order to be successful and helped MB2 pivot its services to provide specific solutions for dental professionals. Learn about:
- What are the top HR mistakes dentists make?
- What’s the best way to navigate letting an employee go?
- When do you know you need to fire a team member?
- The importance of documenting, and what MB2 can do to make the documentation process more productive and less tedious.
- How to turn your employees into A-Players.
- How to conduct “sit-downs” with your team members.
- How to resolve feuds between your team members.
- Why is it important to provide feedback in real-time rather than down the line?
- And more!
NOTES:
- Dr. Kareem Osman might look familiar to some Nifty Thrifty members; he was one of the judges for “Dentistry’s Got Talent” and Smiles at Sea.
- This week, I sat down with Kareem to discuss his software service, Kasper.
- Getting started as a recently graduated dentist was tough for Kareem. He felt chained down working as an employee for a DSO. This led him to open his own dental practice in 2019.
- Despite the success it reaps today, Kareem’s practice wasn’t off to an easy start. He quickly learned that all the horror stories about owning your own dental practice were true. It took more time, effort, and attention to work toward his vision than he imagined.
- One of Kareem’s main obstacles soon presented itself in the form of IT. He needed software that could process analytics, schedule clients, measure key performance indicators, and so on. COCK
- The first big issue Kareem faced was the budget it took to sign up for the best software. To add insult to injury, none of this expensive software offered an all-in-one package.
- Kareem was thus inspired to create software that offered an all-in-one package and more. Kasper was soon born and established itself as the first voiceover IT. From there, it grew from Kareem’s homemade solution to a widely used service among countless dental practices.
-
Instead of spending more than a thousand dollars for multiple software services, get it all for $499 with Kasper. And get it for even less with our Nifty Thrifty deal.
-
Learn about:
- What products/services does Kasper offer?
- VoIP,
- Paperless Forms,
- Task Management,
- Patient Communication with Two-Way Texting,
- Patient Status Dashboard,
- Intra-Office Chat,
- Morning Huddle Analytics,
- Scheduling,
- And more!
- Kareem was very appreciative of Nifty Thrifty for the “thousands if not hundreds of thousands” the group helped him save during the early days of his career. Now he’s motivated to give back to the community with a Nifty Thrifty deal.
SHOW NOTES:
- For most dental practice owners, there are so many marketing companies hopping in our DM’s or shooting us emails on a regular basis. With so many promises of an ROI that seems too good to be true, it’s hard to figure out who is the real deal.
- Firegang Marketing has the experience, data, and results to prove you can trust them; they’ve been working exclusively with dental practices for over ten years now, providing stellar results for startups, DSO’s, long-established private practices, and everything in between.
- Marketing is more than just leads; it’s one thing to land a lead, it’s a whole different story to actually convert them. That’s why Firegang Marketing defines itself as a “revenue generator” and not a “lead generator”—their mission is to increase your practice’s revenue through top-of-the-line marketing tactics.
- Firegang Marketing doesn’t just bolster your marketing campaigns—they offer a partnership founded in growing your business. They can really get involved behind the scenes of your practice and make managing it so much easier.
- Instead of focusing on a niche piece of marketing—landing page, Google Ads, Facebook ads, etc.—Firegang Marketing takes a more comprehensive, in-depth approach.
- Their fully integrated and automated digital marketing approaches mean their services can help you with almost anything—from building your website to creating engaging ads to tracking metrics via “KPI Scorecards” and coaching your staff, they’ll plug any holes in your bucket.
- Learn about:
- Why do you need diversification and differentiation in any marketing campaign?
- What key factors will influence a patient to choose your practice instead of the practice down the street?
- So many marketing companies abide by a cookie-cutter marketing approach—funnels, predictable memes, you name it. Why is that cookie-cutter system so detrimental to a dental practice owner who wants their practice to stand out in a crowded market? Why do prospects see through the cliché?
- Firegang Marketing doesn’t work with just anybody; they’ll only work with practices that leave them feeling confident in achieving a win-win scenario. So, who is their ideal client?
- What revenue does Firegang Marketing hope to help your practice achieve, and what’s the time frame?
- How does their process work?
- What are the metrics that drive the most revenue?
- And more!
NIFTY DEAL:
- 50% Off Your Setup Fee
- Free copy of their Amazon best-selling book, “Grow Your Marketing Online.”
Today’s episode is sponsored by PreVu Software. Check them out here: PreVu Software
- Where is Dr. Glenn Vo deploying his $100K investment?! Tune in as he sits down with Mark Jackson from Investor Comps to tell you all about it.
- And where did that $100k come from? That cash has compounded over time through Real Estate deals with—you guessed it—Mark!
- Mark, or “MJ,” has an advantage over others in the same space—he has a background as an appraiser, and Glenn can vouch for him… Mark has been Glenn’s “go-to” guy for Real Estate investing for over four years!
- You don’t need to spend $100K like Glenn to get into the game. Real Estate investing can be affordable, especially if you pool cash together with your friends, family, and/or colleagues.
- There’s more to Real Estate investing than owning properties; investing in Real Estate is a great way to make the passive income you need in order to retire wealthy, beat inflation, and buy your ticket to achieving Financial Freedom.
- Learn about some of the nuances in Real Estate investing:
- What’s a lending deal? How does it work?
- How can you ensure your investment is secure and put on public record?
- How do you know who you can trust with your money?
- How diversified should your Real Estate investments be?
- What’s an “equity share”?
- How “passive” is the income made from Real Estate investing?
- What’s the difference between “dumb” or “lazy” money and capital?
You never know what might happen before you’re ready to retire. If your career is cut short for whatever reason, putting your money to work might create the safety net you’d need.
Contact:
- http://www.atlantadiscounthomedeals.com/niftythrifty/
- http://www.atlantadiscounthomedeals.com/niftythrifty/
Today's episode is sponsored by CareCru. Check them out here: CareCru
- Brady Smith is a general dentist with “one foot in and one foot out” of a DSO franchise called Comfort Dental.
- Brady has been at Comfort Dental for over 12 years now, joining right out of dental school to pay down $300,000 in student loan debt. Since then, he’s built three practices in locations ranging from a little town (Pueblo, Colorado) to a city (Vancouver, Washington).
- After building two of those three Comfort Dental practices from scratch, Brady decided he has what it takes to open a PPO practice with a fellow dentist called “Tooth Docs.”
- Outside of dentistry, however, Brady is passionate about doing charitable work with the organization he founded a few years ago called “HALO Dental Network” which provides free dental care to underserved populations throughout the country.
- HALO is an acronym for “Helping And Leading Others.”
- Brady also hosts a podcast called “Drilled with Dr. Brady.” The co-host, Lowell-George Granath, is a founding partner and the Executive Director of HALO Dental Network.
- Learn about:
- The pros and cons of a PPO practice vs. a FFS practice.
- The pros and cons of joining a DSO franchise like Comfort Dental.
- What is HALO Dental Network and what do they do?
- How does HALO afford to provide free dental care?
- How can YOU provide free dental services to underserved populations, once a year, through HALO?
- “Every dollar you give HALO is $10 of dentistry for someone who needs it”... How can you donate money to HALO?
- What is Brady’s #1 tip for practice productivity? It might surprise you…
- What’s Brady’s most productive “tool” in his “toolshed”? This one might surprise you too…
- And what’s Brady’s big Nifty Thrifty tip?
- What would he tell his pre-dental, undergrad self? If he could have a do-over, what would it be? Would he even want a do-over?
- Tune in to find out...
NOTES:
- Currently helping over 90,000 businesses boost their reputation and attract patients with SMS advertising, Podium is coming out with additional features and pushing the envelope… Here are a few:
- Webchat: a lead generator tool that gives anyone who is visiting your website the opportunity to have a two-way conversation with your dental practice.
- Revenue Generating Partner: Podium payments provide a patient with a link, via text, to offer a convenient way for them to pay for their treatment. And it’s all in one hub, speeding up an otherwise tedious and off-putting process of going through third-party services or portals.
- Cost-efficient: Social media campaigns can cost you dollars per click. Podium is only 10 cents per send with FLAT rates at 1.99% and 15 cents per transaction.
- Note: it’s illegal to send out promotional texts without an opt-in. But, that said, Podium has at least eight different touchpoints to collect consent from customers and get their permission to be sent promotional texts.
NIFTY DEAL:
- $400 Amazon Gift Card if you sign up by the end of June
- If you’re currently a client, you’ll get a $200 Amazon Gift Card if you add campaigns.
- Text Shannon at 801-979-8096 or email her at Blake@podium.com if you’re interested.
NOTES
-Replace your disposable saliva ejector with a hands-free medical-grade autoclavable suction device. Designed by a biomechanical engineer.
-One size fits all and it is comfortable enough for patients with a gag reflex
-Great for hygienists as once it is set up, it will suction without the need for an assistant. Easy set-up and easy sterilization.
-Protect your staff by using a suction specifically designed and engineered to remove the maximum amount of aerosol every time!
NIFTY DEAL
40% off the MSRP of an Aersol Assist kit which brings the price down to $299!
LINKS
https://www.aerosolassist.com/nifty-thrifty/
NOTES
-Many offices have well known PMS such as Open Dental, Dentrix, Eaglesoft but may not have all the services you need such as patient engagement, marketing, etc. By the time you added these 3rd party apps, the monthly costs skyrocketed!
-Staff issues with learning several different systems and troubleshooting to use them within the main PMS.
-Carestack eliminates that by offering everything a practice might need in one integrated software.
-Carestack offers practice management, patient engagement, patient payments/portal, online booking, clinical features and much more in an all in one software. No need to log into several different software to run your practice
NIFTY DEAL
20% off integration fee
8% off monthly subscription fees
Subscription fees waived from July-Sep 2021
Rates are locked in for 2 years
No contract and cancel at any time with 30 days notice
LINKS
https://carestack.com/ and book a demo and enter NIFTY THRIFT in the comments to get your special deal
NOTES
-Finances are one of the top reasons why a patient does not go through with a treatment plan.
-Remove an obstacle to case acceptance by offering a solution to it.
-United Medical Credit offers quick and easy financing even for patients with subprime credit scores.
-There is no cost to sign up. Have it available to use when needed and only pay when financing is used!
NIFTY DEAL
Save over 30% off merchant fees with the Nifty Thrifty discount. Pay only 6.99% instead of 10% for all financing that is utilized. There are no other fees!
LINKS
https://www.unitedmedicalcredit.com/nifty-thrifty/
CONTACTS
UMC phone number (855) 503-1800
marcio@unitedmedicalcredit.com
https://www.facebook.com/unitedmedicalcredit
NOTES
-Dentist Advisors have been around for 15 years and they ONLY work with dentists. They are a no commission fiduciary financial advisor.
-Dentists are analytical but many don’t apply those same analytics to financial planning. Getting financial advice from an internet group is not the way to secure your future.
-Start with the basics of how much cash you need. Considerations: 1) business liquidity 2) family liquidity 3) upcoming projects.
-Dentist Advisors have a different business model. They are a no commission advisor and our mission is to ensure your financial health (fiduciary).
-They don’t recommend any product until they understand your ENTIRE financial status.
NIFTY DEAL
20% off all sign-up fees for Nifty Followers
LINKS
Website: https://dentistadvisors.com/
Link to Free Webinar: https://dentistadvisors.com/.../202104-how-much-cash-you.../
NOTES
Contactless payment demands have increased since the pandemic. It’s important to have different payment options for patients.
Patient Xpress works inside Open Dental and is seamless! Now you can make process payments right within Patient Xpress! Patients can pay via email. Set up auto payments.
Payment and financial arrangements can be made in the privacy of a private office or operatory. Decrease log jam at the front desk and use different methods to request payments or set up payment plans for patients.
Best of both worlds: partnership brings convenience for users of both systems where it is seamlessly integrated. Reduce human errors. Increase efficiency. And make collections a breeze!
NIFTY DEAL
-For Apex customers, try one month of Patient Xpress free!
-Buy the card terminal at cost. If you’re not 100% satisfied after the first month, Apex will buy back your terminal.
-No risk, 30-day trial!
NOTES
- Dentist Axis was created in conjunction with a dentist to offer the all-in-one solution for your marketing needs. Everything in one platform - just plug and play and you’re ready to market!
- Easy to do funnel creation (just change pictures and words) for teeth whitening, braces, and many other services.
- Integrated calendars that will automate many of your front desk calls.
- Pre-made emails that you can edit and send out to your patients. Just click and send!
- Roll out advertising in an hour!
- So easy that anyone in your practice can jump on and send out emails, make calls, create marketing campaigns in just a few clicks.
CONTACTS
Our goal is to be the ONLY marketing platform you will ever need and part of that process is ensuring we get all the input from the practice owners. So we are looking for 25 more dentists to be beta testers.
Click here: https://go.dentistaxis.com/WaitList to get on the waitlist to be one of our beta testers!
NOTES
Dentists are not usually tech-savvy and having to develop a website can be daunting. DocSites has done all the work for you! They’ve taken all the needs of a dental practice and created simple and affordable websites that have powerful SEO functions.
DocSites knows dental and knows how to build a website that has the elements to make a dentist stand out in the online jungle.
-No contracts
-Dedicated account managers
-Transparent pricing, no surprises, no gimmicks!
DocSites will take care of your website and update it quickly based on YOUR needs. If you need any updates, just contact your account manager and we’ll get it updated asap! No waiting weeks for any changes. You own your domain and your content. DocSites will not play games such as holding your domain hostage if you want to leave.
NIFTY DEAL
Plans with set up fees ranging from $999 to $2499 but Nifty Thrifty members will NEVER pay full price. Ali will work with each of our members to get a sizzling deal. After set up, just pay a monthly maintenance fee and DocSites will take care of the rest!
LINKS
https://www.docsites.com/
CONTACTS
Contact Ali via cell at 818-416-0007, email at ali@docsites.com, or Facebook!
NOTES
What is PreVu Dental? It is a simple yet powerful graphic editing tool that allows you to create and compare virtual smile makeovers for your patient.
No graphic design experience or other special training is required. This software was made to be simple and easy to use from the beginning to the end! Anyone on your staff can use this software and create a “wow” smile makeover in about 90 seconds!
Most people are emotional buyers and being able to see a dramatic change in THEIR OWN smile right in front of their eyes is an incredible sales tool. PreVu allows you to create a comparative photo within minutes and patients can see the difference right away!
This works with a VIRTUAL consultation also!
Pricing:
-Starts from $99/month for the Consult Pro plan (10 simulations/month) to the Premium Plan at $199/month (unlimited simulations)
-Pay for the annual plan and get FREE training AND save 20% over paying monthly!
-Want a better deal? See below for the sizzling Nifty Thrifty deal!
NIFTY DEAL
- Pre-pay for 3 months of the PreVu premium plan and get 50% off training! You will also be upgraded to the Premium Plus plan for those 3 months.
- Buy the Premium or Premium Plus annual plan and save 20% off, get training for free, AND get an additional month for free!
These NIFTY deals are NOT available on the website. Use the special links below to get the Nifty Deal!
LINKS:
Have more questions for Joanne? Schedule a 30-minute meeting with Joanne: http://bit.ly/prevujoanne
Ready to sign up? Schedule a Nifty Deal Onboarding session: http://bit.ly/niftydealonboarding
CONTACTS
PreVu Customer Service: 855-773-8848
Email: support@prevudental.com
NOTES
Dr. Bruce Baird is one of the founders of the Productive Dentist Academy
Efficiency is even more important as we see payouts go down and potential wages rising
SupportDDS is designed to help elevate your current team to help them do tasks they do best and free up tasks.
While your team may initially be hesitant, they often quickly become advocates because they realize just how helpful it can be.
It is also important to include your virtual team member as a part of the practice to help make the environment include everyone and set a great culture.
Training initially starts with over 700 applicants and narrows down to about 20 people that begin the initial dental training. When you onboard, you interview from this group and can often have someone start in 2-3 days.
NIFTY DEAL
$1000 off their service ($500 of months 2 and 3 of service)
LINKS
www.supportdds.com
https://productivedentist.com/
CONTACTS
brenda@supportdds.com
NOTES
She can coach for helping you improve your experience as a practicing dentist, find a place in the industry that isn’t your current job, or help you move away from dentistry altogether
You can still work one or two days per week in your practice, and start another business or do something you enjoy on the side while making decent money
You only have to live up to the standard that you set for yourself
By being mentally and emotionally okay when you work, you improve the patient experience in your office, so you should make sure you take time for yourself to live life
Don’t worry about what other people would say about your career switch, if you’re confident in yourself, other people will support your choice
You should focus on your ideal life, not just financially, but also emotionally
Figure out what you want, you may be closer to having that than you think
You don’t need to work constantly; you deserve to change your job if you’re unhappy, don’t let anyone tell you otherwise
We think we need the same or more than others, but you need what you need
You have to see if you’re happy where you are, trust your gut on whether or not your career is good for the health of you and your patients
When you’re happier with your job, you will feel wealthier even if you have less money
You can do a lot of things that you want without a lot of money, people often have the misconception that they need money to buy their happiness
You should be frugal, but don’t forget that there is no point in your money if you can’t enjoy it once in a while
There are so many opportunities for the skills you have learned from dentistry, without doing what has been making you depressed
Remember that the people who appear successful have also struggled through things that you haven’t seen
The Next Dentist Career Design Conference is to help you find opportunities and explore your career and mindset
The conference will help you get the connections and knowledge you need to switch careers
The conference is Saturday, March 13th, 10 am to 4:30 pm Eastern Time
They will have replays of the event available if you can’t attend
NIFTY DEAL
$100 dollars off conference registration
LINKS
Website: https://www.lolabeescareercoaching.com/
CONTACTS
Messaging is available on the website
NOTES
Easy to learn to use, with a scan path that is simple to follow
Scanner is lightweight, about 5 oz
A lot of other scanners don’t have compatibility with different laptops, they send a laptop with the scanner, already loaded with the needed programs
Set up takes about 5 minutes out of the box
Laptops should only be used for scanner programs, it can cause issues with the scanner if too many unnecessary programs are loaded on the laptops
They send the laptop so they can release updates for that specific system, and don’t have to worry about different laptops taking the necessary programs differently
Accompanying laptop is professional-grade, and is locked and controlled; laptops can be unlocked if you’re having issues
They’ll talk to your lab and make sure they are familiar with the scanner, so you don’t have to worry about incompatibility
No delay for uploading files to the cloud, so they can be downloaded as soon as possible, with no fees
You don’t have to pay to upgrade programs
Very affordable and comes with a warranty in the package
Can do crown and bridge with ease, and has quite a few other helpful features
Great for dentists starting out, and for practices that need more scanners or equipment upgrades
They are looking to do lab demos in Dallas soon to have some in-person experience with the scanners
Manufactured and supported in the US, they will overnight you a scanner or laptop if they can’t fix an issue you’re having
Package of scanner, training, laptop, and warranty price: $16,850
NIFTY DEAL
Extended warranty by 1 year
Extra set of autoclavable scanner tips valued at $500 dollars
Zero percent financing for 1 year
LINKS
Heron Scanner:https://3disc.com/heronios/
NOTES
About 2 million dollars embezzled from one practice
The average that is stolen before they get caught is about $100,000
Be more active in managing the money in your practice
High-achieving dentists have a lot of money and less time to manage that money, which means they are prime targets for stealing from
Act on what your gut tells you to do, investigate if you think something is wrong
CPA’s almost never find embezzlement in practices
Take a more holistic look, don’t base everything about a person on one phenomenon
A lot of embezzlers won’t take a vacation, will reassure you that they don’t need money, will appear to have a sudden increase in money, and will exhibit other major red flags
There is an embezzlement risk form on their website to see how at-risk you are
There is no way to 100% prevent embezzlement
Reviewing the reports your management software gives on your profit is a great way to deter stealing; print out reports yourself, never have them handed to you
It’s a lot like putting an alarm system or locks on your house, you can make it harder or more imposing, but at the end of the day they can still break in
Nobody but the doctor knows that Prosperident is involved
Investigation is performed off-site, it takes about 8 weeks to go through with it, first 2 weeks are gathering information, the other 6 are for monitoring
Prosperident builds a duplicate of your software with your data and looks for a series of patterns that thieves use to steal money, most of these thieves are using more than one way to take from you
A lot of investigating is based on the suspect, and their role in the practice, bookkeepers might have direct access, while others may have to be more sneaky
Prosperident puts more work and attention to detail into investigating than the police can, you can bypass the police and go directly to the DA with your case to speed the legal process up
Up to $25,000 dollars will usually be covered by your insurance under employee dishonesty coverage, they will typically pay in 2-4 weeks
If you don’t suspect anybody, but want to check so as to not become a victim, they will happily do so for you
Prosperident is also equipped to handle situations where there is a centralized group managing money among your many practices
There can be several independent thefts going on in the same practice, or partnerships
LINKS
Website: https://www.prosperident.com/
CONTACTS
Phone Number: (888)-398-2327
Twitter: @prosperident
NOTES
A lot of people don’t understand the value of dentistry is in what they do with their patients
Dentists often lose the fact that they change lives in a way no other professional does
Understanding failure can shape and better you for your planned future is important to your mindset.
Don’t think of yourself as inferior to others because you have flaws, know who you are, and don’t try to mimic others
Put your attention on what really matters to you, practice the things you wish to practice, and base your goals around it
Be who you are and know the lifestyle others have may not be the one you want
Your practice is all about your patients and staff, the more you prioritize them and make them happier, the more your practice will thrive
Make sure that everyone is on the same page, if your team isn’t coordinating, you could cause harm to the mentality of your staff or patients
Make sure that everyone is working with you and not just for you
Listen actively to your team, and use empathy with them
Hire for the potential in people, their personality, and hire for people you and the rest of your team can work with
Money doesn’t mean anything if you aren’t happy
Accept people for who they are and show them that you appreciate them
LINKS
Website: https://betterricherstronger.com/
CONTACTS
Phone Number: (732) 493-8030
Email: BetterRicherStronger@gmail.com
NOTES
This integration allows for easy use of one software
Keeps information organized in a user-friendly manner
They have a mobile app in the future, for quick access to essential information
They are constantly updating to tailor to the needs of their clients
It keeps calls, scheduling, paperless forms, and many more essential tools in one place
LINKS
Mango Voice: https://mangovoice.com/
Carestack: https://carestack.com/
CONTACTS
Mango Voice Phone Number: (888)-541-1397
Carestack: (407)-813-6123
Notes
The goal of the course is to teach dentists how to practice endodontics with more knowledge and precision than ever
E-school is taught in six modules
Courses are not system-specific
Everything that Dr. Chopra uses in her practice is taught in the course and is available to those who enroll
There are live coaching calls for dentists to discuss their cases and ask specific questions
After taking the online courses, E-school Live is an option for a hands-on learning experience
E-school Live is practice on people who may not be able to afford such procedures as a way of giving back
Nifty Deal
Regular Price E-school: 2,297
Regular Price E-school Live: 6,997
Nifty Price: Take $300 OFF
Go to her website and subscribe for 300 dollars off the course
Links
E-school link:
https://soniachopradds.com/e-school/
Contacts
Instagram: @soniachopradds
Facebook: @soniachopradds or https://www.facebook.com/soniachopradds/
NOTES
GermFree produces two products, MyShield and Germfree24. Its most notable items are hand sanitizer, soap, and surface cleaners
The items are different from standard cleaners because they are largely composed of Zetrisil.
Zetrisil kills 99.9999% of germs on contact, and lasts for up to 28 days, providing long-term protection against fungi, bacteria, and viruses.
They are not for use on skin but are not harmful in the event of accidental skin contact.
The surface cleaners are odorless and safe if accidentally inhaled.
Cleaners are all surface for optimum hygiene
Their technology uses a mechanical rather than a chemical bond, which will lower the dangerous levels of exposure to your staff and patients.
Cleaners are water based
They have foaming and gel hand sanitizer, both with Zetrisil
There is a MyShield topical antiseptic, which may be used on scrapes, cuts, and burns
They also make a powerful and odorless laundry detergent, which causes no discoloration when used
NIFTY DEAL
Use code Nifty on the Germfree website to get 20% off
LINKS
Website: https://www.germfreeinnovations.com/
CONTACTS
Phone number: 980-296-2828
Or contact them through messaging on their website
NOTES
Firegang will help you customize a plan to grow your dental practice
Clients are as involved as possible, and plans are open to adjustments for the best possible outcome for your practice
Simple and professional onboarding process
Trusting most marketing and website designs to someone else can help you put focus on higher-value tasks and ways to grow your practice
Number of patients increases significantly year after year with Firegang
NIFTY DEAL
Partner with Firegang before FEBRUARY 28
and get 50% off your setup, free.
Go to https://www.firegang.com/nifty50 to get the Nifty Deal
LINKS
Website: https://www.firegang.com
CONTACTS
To contact Firegang, go to https://www.firegang.com/
Adam Zilko is the CEO of Firegang Dental Marketing. After what seemed to become a controversial post, we wanted to take a moment to break down the case study he mentioned to show just how well the implant funnel can actually work for you. It took two years in development and continues to develop and improve with Google.
Dr. Roy Thompson is a client that started with Firegang about 7 months ago. One thing to note is that he is only reporting on implant revenue created, not other revenue created through the funnel. Over $137,844 is his current funnel. This doesn’t account for the additional revenue created from those that do not seek implant treatment. They wrote a proprietary “drain” to help build your reputation and clout so that people don’t just continue to move on and help them choose you to book.
Why does the application matter? The application form helps to filter desirable patients. Once they contact the lead, they may leave notes in the CRM on when to follow up again. They also listen to the conversations to learn how they may need to better target the marketing to improve leads even more.
If leads do not initially schedule, they will enter a different contact sequence to provide additional layers of exposure.
The Nifty Deal: 80% off setup fee from now until the January 7th for Nifty members
To get this deal: www.firegang.com/nifty80
NOTES
Millenials want a mentor and coach, which most lack because of having more of a “friendship” relationship with their parents than the authoritarian one that most older generations had
The environment needs to be one of constant learning and opportunity for growth
A lot of people have unrealistic expectations for their jobs being perfect because of social media
To set more realistic notions in the minds of the youth, teach the 70/30 rule, 70% of your job will inspire you, but 30% of it may suck
Do a “fly-by” every Monday morning to see how everyone is doing
Give constructive criticism rather than blatant criticism to engage the people more positively
Remind your team that you are all heroes with a purpose by bettering the health of your patients.
Your team needs context for your decisions so they understand, so you need transparency.
Bond with your team
LINKS
Website: https://www.themillennialwhisperer.com/
CONTACTS
@tuff22 on Instagram, DM him
NOTES
Designed for general use, and are very affordable so that every operatory has the advantage of great lighting
Loupes can be delivered somewhere between 2-4 weeks , most lights can ship in 1 week
Single and double battery options, double is brighter and has exchangeable batteries
On low, battery lasts between 6-8 hours, or 2-3 hours on high
Their lights can be affixed to face shields and they produce a universal clip so that lights can be mounted anywhere
All lights are tested before shipping to ensure they are of optimum quality
LINKS
Website: https://www.lightsolutionsdental.com/collections/lights
NIFTY DEAL
The Deal: Free priority US Shipping
Go to: https://www.lightsolutionsdental.com
Use code: NIFTYSHIP
Version 1 light: $250
Version 2: $350
Traditional light option: $275
CONTACTS
Email: info@lightsolutionsdental.com
Phone number: (760)-456-7936
NOTES
They have standard, plus, and premier tiers, as well as a marketing package
The monthly fee is $49, it includes updates, maintenance, and support
They don’t do contracts, you would own the domain as you paid for it
Updates to sites typically happen within 1 business day, and simple things like lighting adjustments will be done at no charge before adding them to your site
Many videos can be uploaded to or streamed on your website as needed
There’s a setup fee and your choice of hosting plan and design style
Websites are typically up and running in about 3-4 weeks
Prices are $999 standard, $1499 standard plus, and $2499 premier, marketing package starts at $99 and are flexible
NIFTY DEAL
The Deal:
50% off the basic website package for Nifty members
Message him at one of his contacts or on his website (Make sure to tell him that you are from Nifty!)
LINKS
Website: https://www.docsites.com/
CONTACTS
Email: ali@docsites.com
Text: 818- 416-0007
Office phone: 888-980-4949
Dr. Anissa Holmes is the brains behind Delivering Wow, a brand dedicated to improving your practice and marketing strategies. Covid gave her a chance to slow down and consider how to help the dental industry even more. The goal of her marketing strategy is both high integrity and provides continuous returns. They have been working on marketing beyond Facebook into Google. Ideas like a “Toothtalk Tuesday” to educate the community on dental health. Learn how to hack the keywords to increase your SEO and multiple media platforms. They have worked to develop everything from marketing ideas to how to copyright your material.
Her newest program is “Supercharged”, which focuses on making community connections, Smile Makeover campaigns, ground marketing, and how to create campaigns. They provide funnels for 13 different campaigns with email sequences ready for you. The content pool is unique in that people nearby are not running the same images and campaign designs to make each one unique.
The Supercharge program gives you Full Access to Facebook Bootcamp, develop your marketing plan, learn ground marketing, using YouTube and Ticktok, Google ads, and more!
Cost: $5000
Nifty Price: $1997 until the end of December
NOTES
The scanner has a two-year unconditional warranty that comes with a PC
If a scanner is down, they will overnight a replacement so that you don’t lose costly production.
The MSRP is $20,000 for the scanner and laptop, including the unconditional warranty
The lightest scanner on the market, with an adjustable tip that is autoclavable up to 250 times
Simple to add new patients
Scanning takes about 30-40 seconds per arch
Additional scanner training, both virtually and in office are available and included at no additional charge
NIFTY DEAL
MSRP: $20k
Nifty Price: $16,850 for scanner and laptop plus an extra 1-year warranty for a total of 3 years!
To get this deal: Call (702) 850-2797 and mention Nifty Thrifty
NOTES
A virtual assistant can do things such as insurance verification, hygiene reactivation, use it or lose it campaigns, claims status, or personal assistants for the dentist
A virtual team member is designed to come alongside you so you can focus on the patients and skills you have in your office
Virtual assistants have military-grade internet security, so all information is safe
All virtual assistants have university degrees, with many having advanced degrees
Assistants are fully equipped with any technology required from your office
They have an IT department to troubleshoot any technology issues
As a Nifty Thrifty Dentist, you’ll pay $1650/ month for 40 hours per week
Your assistant is dedicated to your office and work the hours you want, with a fixed cost, and month to month contract
LINKS
Website: www.supportdds.com
CONTACTS
Email: Brenda@supportdds.com
NOTES
Using tax strategies is using the tax incentives the government has set up to encourage saving and stimulating the economy
If you feel the need to fire your CPA because they aren’t a good fit for you, interview at least three others to find someone who aligns with your goals
Alternative investments have higher risk rewards, but are not necessarily riskier
Implement different tax strategies throughout your career as your goals and needs change throughout your life and circumstances
There are two types of strategies used: alternative strategies and qualified plans, which are defined contribution and defined benefit plans
The problem with contributions is that the goal is to be in a higher tax bracket at the end, and the reality that taxes are most likely to always go up rather than down
Always find an operator that knows what they are doing; buying property with the purpose of not developing it allows you to use a strategy of tax savings
Cost segregation can rapidly depreciate real estate but is typically most valuable for higher-value properties
If you’re just starting out your practice, have an emergency fund of six months of expenses and have insurances in place to fall back on
Review your strategies often, New options and strategies are always available and your goals and situations change
LINKS
Website: https://moneyinsights.net/
CONTACTS
Phone number: (801)-642-4924
Email: insights@moneyinsights.net
Adam Zilko is the founder of Firegang Dental Marketing. We talked previously about converting patients by using data to drive your marketing. Now they dive deeper to apply the funnels created from your data to present funnels for implants and Invisalign. Additionally, it utilizes Google AI to create connection experiences with potential patients.
What is a funnel? We build a page with a call to action as an opt-in at the last step. They are led there by information and valuable content that gives information they are looking for as well as noting you as the expert. Once they take the call to action, Firegang works the leads through a CRM to follow up for you! By leading them to a yes, offering financing options, or overcoming the possible hurdles, they are coming into the office wanting to close their case. Additional training to help your office close is absolutely free.
What is the process for the funnel? Our example study only does full arch implant cases. They have financing and expert training in place, but they were in a competitive market. In the first month, they booked over $80k in treatment from leads. The two stages where you can have breaks in your funnel are traffic and conversion. They are working to integrate into practice management systems for even more capabilities as well.
Should you pull back on marketing if we go on lockdown again? Not a chance! Many people will back off and it is a great time to get amazing prices on ads because it is based on demand for space.
What do we offer to get people in? Free consultations remove many of the roadblocks of hesitation of potential patients. The value of the time used vs the outcome far outweighs the offset of time. The data speaks for itself. By connecting to the patient on multiple levels of content, they are building confidence in their decision to accept treatment.
The average return on the implants is 10/1 on cost.
Deals are good through 11/30.
Our Nifty Thrifty FB Live is full of businesses we love in our group. Reuben Kamp of Darkhorse Tech, Jim Gerson and Dan Hall of Carestack are all joining us today. Darkhorse Tech works for 615 dental offices and growing to provide IT support for practices all over the country. Carestack is a completely cloud-based practice management platform. They use technology to provide touchless solutions for dental offices. The second group of clients is people who know they can do better and come to eliminate using multiple services.
If I switch platforms, will I lose all of my data? You will not lose your data, but it does take some effort. Your IT team can help simplify the process.
Can someone who does IT as a side gig install this? It’s not a good plan, especially considering the information that is being transferred.
What percentage of practices are changing platforms as an existing practice? About 90% of their new customers are converting to a new platform because they realize they can find multiple solutions in a single product. It’s not just changing products, it involves unlinking all of your third party vendor add-ons. Those fees really start to add up, where Carestack includes many of the services you would use in a single monthly price.
Why is Carestack different? Think about when you used to get cable, internet, phone, etc as separate bills, but advancements have bundled them together. Older platforms were created before the internet or cloud-based systems were used. These systems require third-party services to be bolted on to their platform to get what you want out of your services.
If you go with cloud-based software do you fire your IT guy? It lowers the demand for them because you don’t need a backup system unless it includes 3D images, but the IT system does so much more.
Subscription fatigue, too many platforms, or simplifying your process is a great reason to switch.
What does team training look like? Each office gets an implementation manager along with a Carestack University that you can monitor progress. Each user has training in the roles they have in the office. The training is lifetime use, so you can use it with all new hires going forward.
What do I need to have to switch to cloud-based? Everything from phones, cameras, x-ray sensors, printers, and practice management systems are all covered by IT. Ransomware, Firewalls, and secure emails are other tasks that an IT company will handle for you.
Let us lower the barrier to changing your service by giving a SUPER Nifty Deal!
How long does it take to reach someone at Carestack for issues? Their average is 23-28 seconds. Your account manager will help you integrate new services. Carestack is month-to-month because they have no doubt that you will love their service.
Nifty Deal: Carestack- 50% off a one-time implementation fee- $600 (normally $1200)
First 3 months of service FREE (starting at a $1794 value)
Darkhorse add on- Free Darkhorse Tech service of $300/ month for 6 months, a FREE Hardware Firewall ($695 Value) for a total savings of $2595
Walkthrough the demo for an additional gift
To get this deal: Go to https://meetings.hubspot.com/carestack-dan/website-demo-request and mention Nifty Thrifty Dentists
NOTES
Have your ideal patient or vision of your practice in mind from the start, so you can determine what you need to succeed
Communicate expectations to your employees to keep your practice running smoothly
Remember that communication is a third of your success, along with clinical skills and business
You don’t find good employees, you make them; hire them, train them, trust them, and praise them
If you’re new and don’t have much experience ensure that you have good communication, are organized and that you train your team to praise you to the patients
Break things you want to improve into chunks so you don’t feel overwhelmed by your goals
Let people know that waiting can make the situation worse and more expensive if they are hesitant about accepting treatment
Make sure your team members are in the best position for everyone’s benefit
The DIY Digital Dental Consulting is a self-paced study with a fee of $1995. to help doctors get started until they can afford additional consulting
There are 8 sections to work through including segments for your team
If you want additional assistance, they have consultants available for help
NIFTY DEAL
Go to www.asklindamiles.com click on the 50% off sticker. It will only be available for the next few days, so act fast!
LINKS
Website: https://diydentalconsulting.com/linda-miles/
CONTACTS
Phone: (757)-524-2256
Email: aklindamiles2020@gmail.com
NOTES
They have been around for over 30 years, first as a consultant company and then branching out
Everyone in the company has prior dental experience
They use their experiences to make a software tool that’s usable by any practice
They mix a skill with analytics to give you the skills of another team member
There is a user-based app to plug information into, which is simple to use and does a full chart audit every 5 minutes
The app can create a priority list of unscheduled items, and can even sort by plan value
You can enter codes that match what you’re looking for, like missing hygiene
There are unlimited logins, and since it is cloud-based you can even have someone work on scheduling remote
It can be used to prioritize hygiene, then fill your treatment ops, and has analytics to help you improve
They charge a flat fee, it is not per use, allowing for easy management
NIFTY DEAL
Month of November- No contract
Regular price:$395/mo
Nifty Price: $299/mo
60-day trial (usually 30 days)
Waiving $399 setup fee
After November the deal is $349/mo
To get this deal: Contact Josh.muir@recallmax.com
Code:NTD2020
LINKS
Website: https://recallmax.com/
CONTACTS
Email: sales@recallmax.com
Phone number: 1.800.651.8603
NOTES
With a human touch, Callforce creates solutions aimed at improving the patient experience
In one month, they scheduled over 101 recall patients to Dr. Vo’s schedule, their conversion of contacts reached 31% of attempts and closed 44% of the calls with scheduling
Covid required most to cancel or reschedule for months, which means that reappointment from the spring didn’t happen, now there is a gap from not having reappointments
Callforce calls patients from 5-7:30 in your local time zone because that is when they will be most available; they only receive payment when they schedule a patient
The easiest patients are for hygiene recalls, but they also do unscheduled treatment that is based on remaining benefits on their insurance
Callforce employees aim to be another member of your office that grow in their expertise
200 employees, including bilingual representatives, are calling from their center in Provo, Utah
Representatives for your practice are trained on the specifics of your practice to integrate them seamlessly into your team
They can see your schedule in real-time so that appointments don’t overlap
Each coordinator has direct dental office experience for the confidence to speak knowledgeably about terminology and treatments
NIFTY DEAL
$250 service for no charge, no implementation fee ($299 fee waived) $99 monthly fee waived for the next two months, reduced call fee of $25/ call scheduled rather than the $35 typically charged. That means your first 10 bookings with them are free.
To get this deal:
Go to https://info.getcallforce.com/niftythrifty?fbclid=IwAR0ti6lRwbpjvo-ckSmSD3ehvH-LCjPK5SzffVOXIS2u0fBfRCiuE91fHKM
LINKS
Website: https://www.getcallforce.com/
CONTACTS
Phone Number: 801-901-8852
NOTES
They can train your front office for verbiage, help with your marketing components, and finding ways to engage with patients who need treatment
They have a Pre-qualification process with a soft credit check to take away some initial anxiety
Their pricing includes an interest promo rate of 6 or 12 months for 6-8% typically; for larger cases, they have a max approval of up to $40k instantly
They aim to approve as many patients as possible, which will affect your bottom line
Because people don’t want to part with large amounts of money right now, you need to promote it as a first option rather than a last resort
Their interest rate is not retroactive after the promo period, it can always be paid off early, but the payments are installments that stay the same from start to finish
They have promotional materials as well as back-office tools and calculators that can be beneficial
They responded to Covid in March by deferring payments and alleviating merchant fees because they are in a good financial situation and want to extend the peace of mind they have to others
NIFTY DEAL
Go to: http://lending.ally.com/enroll/DMI to sign up
Special offer: As we hit enrollment markers, your rates will get even better because the Nifty Group will be treated as a DSO.
You’ll need your license number and account information for deposits, then it will take a few days to set up. Everything from account management, reports, and training are all free. Your only costs are as transaction fees.
LINKS
Website: https://lending.ally.com/enroll
CONTACTS
Phone Number: 800.427.9184
Email: ProviderSupport.lending@ally.com
NOTES
Legwork 2.0 is aimed to be a seamless framework using widgets or the Legwork dashboard
Some of the flagship features of their “flywheel model” are to attract and engage, remind, and growth
Their software widgets offer online appointment booking which will have writebacks to your system
The patient portal allows patients to check and make appointments, payments, and billing, as well as access patient forms
The entire forms module is drag and drop simplified form creation; you don’t need to know coding or deal with editing PDFs
Treatment plan searches will be able to be narrowed to make not only a report but a narrowed marketing campaign to connect with those patients, and treatment consent forms are coming soon
Online bill pay is another new option if you use Apex payment systems
Review requests are a new feature that has been updated to allow you to write and update review in the system as well as see how many requests are converting
Their newest feature is proprietary teledentistry which is fully HIPPA compliant with 2-factor authenticity; the patient has both Android and iOS options, two-way text, photo and note options for the doctor and a great new revenue stream option
The enterprise dashboard allows for all of your practice metrics for quick views at a single or multi-practice level
NIFTY DEAL
Legwork 2.0, 30 days no pay, free website, and $299/month for all features. That’s a yearly savings of $5000.
The features will be live by the end of the year.
LINKS
Website: https://www.legwork.com/
CONTACTS
Phone Number:(877)-311-4690
NOTES
Many businesses believe their clients want to communicate via email, but, statistically, their preferred method is text
53% of businesses say they know their communication method is old fashion
Tips to increase patient engagement:
Tip 1: Make your landline textable- 80% of customers want to text
Use a single number for communication and post that number on multiple sites; customers want convenience
Tip 2: Recognize points in the patient experience where communication is required
Follow you process to see where you can improve that part of the experience
Tip 3: Simplify, track use, and make the system effective for your office by automating
LINKS
Website: https://www.podium.com/
CONTACTS
Phone Number: 1-833-276-3486
NOTES
Don’t be afraid to try, you can build all kinds of unexpected connections
By enabling a voice skill, people can learn more about you or your practice
A flash briefing gives a singular task such as post-op instructions whereas a skill for your business can give information about your practice or other specific information relating to your office
These skills can be used on any AI device
They are working a lot with celebrities to offer premium content that is a paid subscription or streaming events
NOTES
Organic traffic is good, but pay to play options drive people to your page
Three things he has found to be successful are electric toothbrushes, whitening, and time-limited options such as event tickets
Paid ads are better in targeting your ads versus boosting a post
You can adjust your ads based on your own influx or patient load
If you’re looking to have another company do advertisements for you, a 1:1 ratio of spending on the services to the amount spent on your ads is a minimum
Don’t pay for likes and follows because it doesn’t actually give the audience reflected in likes
Boosted posts can be beneficial if you do them well to help drive interaction with your office, otherwise it’s really just like playing a slot machine
Offers based on seasonal or time-sensitive offers are “tie-downs” while things like whitening and electric toothbrushes are “evergreens” that can be used anytime
Facebook and Google ads should be your primary target
You aren’t tied to only posting about dentistry, you should be posting about other local businesses or things that you like or recommend, this is to maximize interaction with potential patients
While he does some dental marketing, he also is part of a company called Exotic Car Hacks. It teaches how to find a vehicle that reaches the depreciation balance versus value for resale.
CONTACTS
FB Messenger is the easiest way to reach him with future questions, just search for him in the Nifty group.
NOTES
When she was educating patients she realized she didn’t have a good floss to recommend because it wasn’t as effective as she thought it should be
Cocofloss is made with several polyester and microfiber filaments, this is because of the stickiness of those materials, allowing for plaque to be caught easily within the fiber
The flavors are a small luxury that can help flossing be reframed as self-care rather than a chore to be done
The branding and packaging were inspired by a candy store, as well as something they would be proud to have on their counters
They started with a 21-day floss challenge before the product launched, she surveyed them before and after about their experience
She also advises that you should determine your goals before you set out to do something like this, as that was a big struggle for her
NIFTY DEAL
25% off their gift set through the cocoflosspro website
To get this deal, go to:
https://cocolab.typeform.com/to/qHwRjGTG?fbclid=IwAR3IdnIw1NWnFPWSO1-tgZ9sYyfSuS0rpmkkpEx353jIO5QfrakghkXpL18
LINKS
Website: https://cocofloss.com/
CONTACTS
Phone Number: 855.661.4719
Instagram: @GetCocofloss
NOTES
She practiced dentistry for 10 years but noticed by year 7 she was depressed and unhappy with her career path; After seeking help and finding a career coach, she shifted her career to coaching
Feeling critical and cynical, disillusionment about your job, and not feeling that you are making an impact are all signs of burnout that you should look out for
Perfectionism is not sustainable or achievable and gives us more anxiety when we can’t be perfect
You have to make choices about what your priorities are and decide if you are on the path you want to be on
You have to work through the fear of thinking you are a failure, disappointing family, or feel that your identity is solely as a dentist
If you don’t think you are financially ready to get out of dentistry, learn to live on less or understand that the exchange of money for freedom is a decision that can affect your well-being
The first change you make to your career may just be a bridge towards something else, and may not be a permanent career
Take care of yourself first, eat well, sleep, exercise, have quiet time, and make sure you are happy with who you are
Everyone has a power within themselves to become better, they just need to find it, whether through experience or self-revelation.
She does a complimentary consultation to see if we are a good fit and what your goals are
She does a minimum 3 months coaching one on one; you will meet every other week during the program
She has now partnered with a physician who does career coaching as well and will be bringing a virtual one-day seminar designed to help you realize how your skills can be utilized in new ways or industries
NIFTY DEAL
She is doing a free group coaching session on September 13th so you can see what she is all about. She will offer $50 off the virtual conference if it is used by September 4th, so act fast!
LINKS
Website: https://www.lolabeescareercoaching.com/
CONTACTS
Facebook: https://www.facebook.com/Drlolabees/
NOTES
There isn’t always an expert for what you need, you have to create the outcome you want, which is why you always want the entrepreneur mindset, they’re problem solvers
By surrounding yourself with the right people you can grow in being a business person
There is a focus on building a business that runs with or without the owner present, there are skills and frameworks to learn in order to make that happen
When you are feeling overwhelmed, figure out if the weakness is the team, organization, or in your own confidence
The peer component of DEO is very powerful for motivation and growth
Purchasing or absorbing practices, teledentistry, or assessing your efficiency can all be effective moves forward during these trying times
DEO works to aggregate ideas to create the best practices
They have a portal that is searchable for ideas and videos on a variety of business topics
NIFTY DEAL
https://deodentalgroup.com/summit-fall/
Maximum Savings on The 2020 DEO Virtual Fall Summit, Keys To Growing A Successful Dental Group: Systems, People, Finance: November 12-14 Use the Coupon code NIFTY to get: – $50 off Super early-bird price of $399 (That’s 67% off our normal ticket price) – plus with your Summit ticket get a copy of the book, Extreme Ownership: Leadership Is the Most Important Thing on The Battlefield, by our keynote speaker #1 NY Times Bestselling Author Jocko Willink, Retired Navy Seal Commander and Founder, Echelon Front Leadership Training and Consulting
LINKS
Website: https://deodentalgroup.com/
CONTACTS
Phone Number: (503) 427-9136
NOTES
Sharing the management expenses between offices gives you a better financial advantage
Doctor participation and ownership is the model; the owner makes the decisions for their office
Recapitalization gives the opportunity, but it is not required, to restructure your value
You can sell a portion of your equity off, during a recap, at a higher value than you bought in
Private practice owners cannot achieve nearly as much success as they would within a co-op, but your risk is lowered
Another big difference is that by having doctors as partners, there is practice growth and you don’t run the risk of being kicked out by the corporate owner to increase your profitability
MB2 has an average of $1.7M per year in collections per location, so they only accept partners that are successful in their own right to make themselves better together
With MB2, your tax structure can improve, you can have growth in your practice, as well as the sidecar value, and gain better returns than most investments
Generally, recapitalization happens every 3-6 years, the growth in the number of practices over initial predictions sets this expected date to be much sooner
LINKS
Website: https://mb2dental.com/
NOTES
He feels that the current business model is causing burnout for many dentists
By finding more work with each patient and building rapport with the patient, acceptance is easier
This is not for introverts that don’t enjoy spending time with patients]
He has always used this model and never had a hygienist but had 6 associates
He got hospital permission to do blood panels and looked for underlying health issues
Many of the simple treatments can add up in hygiene
Don’t ever assume someone can or cannot pay, or treat someone differently based on if you think they can afford treatment
He typically offers $1500 for a practice blueprint, but for the first 5 doctors, he is offering 50% off that fee
CONTACTS
Schedule at: https://www.pharmaden.net/calendar/
NOTES
One of Rayscan best features is the ability to break up a pano into an FMX, which is a huge time saver
Remote control for tight spaces as well as a large field of view and ease of use makes it a great decision for your practice
Rayscan was founded in Korea in 2004, they have since moved on and been in the US market for a little over 5 years
The rotation of the machine adjusts to the patient’s contour to get proper angulation on each patient automatically
Many companies have 15X15 stitched images because it saves a bit of money, but the Rayscan has accuracy and high image resolution with a 20X20 unstitched image
Even cosmetic dentistry can be served by integrating several scans from a single source to create the most integrated cosmetic treatment plan
It can scan an impression to improve accuracy in a full arch case
When a new update rolls out, a letter with the update is sent out describing new features
The layers for the studio software can take singular layers off, adjust jaw positioning, and even a perfect tooth file to show potential before and afters for treatment planning
2D basic pano has adaptive moving focus, a larger arm, acquisition computer free of charge, and 5-year warranty
NIFTY DEAL
Add 5 years to the original 2 year warranty, for a total of 7 years!
To get the deal, call 602-733-4688
NOTES
Face Shields come in several different colors, flip-up, and have a drop-down adapter for your light so you can position it in a way that fits you best
Their hybrid lights can turn on handsfree, lightweight, and the battery lasts 6-8 hours on high intensity or 8 on normal intensity
Hybrid lights attach by magnets for easy use
Ultralight has created a lightweight washable gown that is both breathable and water-resistant due to a special coating
Gowns are bleachable, and are expected to last up to 75 washes
NIFTY DEAL
Code: NIFTYVISOR – Free visor with purchase of a face shield starter pack or gown pack. Please make sure the starter pack/gown AND the extra visor is in your cart prior to applying the discount code
Regular price: $995
Nifty Price: $695
Code: NIFTYOMEGA – $100 off omega headlight system
Code: NIFTYTHF – $100 off THF light system
www.ultralightoptics.com
LINKS
Website: https://ultralightoptics.com/
CONTACTS
Email: customerservice@ultralightoptics.com
Phone Number: (323) 316-4514
NOTES
Straight Teeth Solutions will pay the lab for you and market to your consumer
You join a network and own a territory of about 50k potential patients as a part of membership
You are guaranteed $12k in production and are not required to treat every lead that comes in
Set fees for aligners range from $1700- $3995 and you are paid a fee of typically 50- 55% of the aligners, 80% is paid upfront and the last 20% upon delivery.
ProAlign requires an in-office screen to check for perio or a pano to assess for treatment
One requirement is that you have an open scanner of any type
They also offer one revision refinement on minor cases and unlimited revisions on the complete plans
You decide on the patient treatment, and if a patient defaults it is not on you
They even have patient coordinators that will present your preferred treatment to the patient if you choose, or you can do it
Everyone in our company is a dentist, orthodontist, or involved in the dental industry
NIFTY DEAL
The normal price: $7500, Nifty Price $3500 with a guaranteed $12k in production in a calendar year
You MUST Use this link for the discount: https://join.goproalign.com/FB720/?fbclid=IwAR3YQhZJQRapE9AVK6F4i18PwmZ0fUHMCV1NoHlxV4DUZyEpWH9j37YAohc
Only good for the first 100 doctors.
NOTES
Nice-looking graphics will bring in customers, but should have an overall point in your marketing; graphics for the sake of graphics won’t do much for foot traffic
Their company will actually call the lead generations themselves because the front office may be too busy to follow up
If your marketing is failing, you may need to learn better scheduling, ROI or creating revenue from your leads; Firegang helps you and your company identify the weak points in your marketing and helps you effectively strengthen them
Every lead call is tracked and created into data
They found that many offices that closed for COVID are now behind on phone preparation because they have had to spend a significant amount of training time learning new protocols and being out of practice in conversing with patients
Packages are tailored to the needs of your practice
NIFTY DEAL
Go to: www.firegang.com/nifty for a free assessment and discount for services
LINKS
Website: https://www.firegang.com/
CONTACTS
Phone Number: (800) 398-0979
Email: MARKETING@FIREGANG.COM
NOTES
The talent from Zimbabwe are professional, well educated, and speak fluent English
Dr. Green likes how she can customize and train the employee exactly how they want things done in our particular office
Team members only work for your office, so they may devote their energy toward improving your office
They can answer phones during meetings, coordinate patient recalls and verify insurance
SupportDDS donates 51% of their profits to Christian ministries to support communities
Your assistant can quickly pick up on the new skills that might be needed to properly contribute to your office
Each employee is educated on basic dental anatomy, more common practice management software
There are staff that do accounting, social media, analytics, IT, insurance claims, collections, and phone support
The basic rate is $1850 for full time hours and they do not bill additionally for things like number of calls or specific tasks
They have several rovers to cover for vacation time or other instances
NIFTY DEAL
Take $200/ month off of your service
Super Nifty Deal: $500 off your first month
There is an onboarding fee of half of one month’s labor.
To get this deal:
Go to: https://supportdds.com/
Mention Nifty Thrifty
LINKS
Website: https://supportdds.com/
CONTACTS
Phone Number: (940) 757-0022
Email: info@supportdds.com
NOTES
For the room unit, you roll it into the operatory, turn it on, and let it run for several minutes, it uses fluorescent lights to assist because UV-C can only sanitize what it sees
It is 20x20x49 inches high with wheels as well as a protective barrier around the light
The recommended use is 30 seconds on each side of operatory for 99.5% effectiveness
There is a 2 year all parts warranty
The countertop unit is 36” and will hold any things such as masks or PPE and will sanitize as long as it is not soiled
The sanitizer takes 20 seconds, but will auto shut-off if the door is opened mid-cycle
NIFTY DEAL
Cost: Room unit $4999
Nifty Deal: 10% off
Tabletop unit: $2399
Nifty Deal: $10% off
Code NIFTYUV to receive 10% off the room unit, countertop unit or pack of dosimeter cards.
If you would like to order the package deal and receive the room unit, countertop unit and 50 pack of dosimeter cards use code NIFTYUVPACKAGE. The package deal will save you an extra $445!
NOTES
Their clients are often those that want a touchless patient system or those that are tired of dealing with multiple platforms and want everything centralized
The platform allows each user to have a limited login based on their job
Features are updated for everyone and do not come with an additional fee, so you always get the latest features for a fair price
Their automated texting for the virtual waiting room keeps your front desk and phone lines from being tied up
If you do teledentistry, the webcam and features are within the platform and allow you to chart during the appointment as well as send prescriptions if you are connected to a pharmacy
You can log in from anywhere, with no requirement to VPN for access
The pricing is all-inclusive and designed for a technology-driven office that wants to interact and keep records digitally
The patient portal allows patients to complete all forms online
Clearance houses are automatically included for insurance submission
Online booking can be integrated into your website with an immediate welcome packet and form link for simple submission
Patient communication and texting can be done through the site, and an audit trail is available by the patient or person
Migration is typically 4-9 weeks
Within the patient chart, warning bubbles help guide the provider in treatment or charting as well as treatment planning
There is a one-time implementation fee of $1200 and then there is a monthly usage fee; the pricing is done by operatories with a group of 1-5, 6-10, and more than 11 would be a customized rate
NIFTY DEAL
Nifty Deal: 20% off the integration fee and subscription fees waived from July- September.
Bonus- 8% off monthly subscription fees going forward
Pricing is guaranteed for 2 years, and no contract, you can cancel with 30 days notice.
To get this deal: Go to Carestack.com and book a demo. In the notes section mention Nifty Thrifty, or use their Chatbot and mention Nifty Thrifty.
LINKS
Website: https://carestack.com/
CONTACTS
Phone Number: (407)-833-6123
NOTES
They have 2200 members they represent throughout the US
The biggest thing is to maintain social distance and keep PPE on at all times
If you have exposure in your office of the doctor and the staff, report it to the state health department and follow their directions
If a staff member has it, report it to workman’s comp as soon as possible to report an incident quickly so that there is a chance it can be covered
Up to 80 hours is paid as sick time for the CARE act and you will get 100% reimbursement for the sick pay
If a doctor recommends quarantine for an employee with COVID-19, you can use the CARES Act to pay them while on leave
If a team member shows symptoms, tell them to see a doctor immediately
If a team member refuses to get tested, you can require it as a condition of returning to work and they cannot refuse to test if they want to stay employed
Hear out your employees on their willingness to be in a physical office, make sure that they and their families will be safe if they work full-time again
For everyone, monitor your temp regularly, use social distance, and help your family be mindful of their exposure to prevent passing it into the office
If a team member will be traveling, think about what state they are leaving from and where they are going; If you think it is unsafe, you could always say that you don’t approve of their time off if you have a clause in your handbook
If you are requiring testing in your office, you need to pay for it
NIFTY DEAL
Nifty Deal: Handbook with Support system is 5% off
120 Days of Support are included instead of the usual 90 days
To get this deal: follow up with Victor at 520-447-9229 by phone or text
CONTACTS
Phone Number: 520-447-9229
Christian Allen and Ben Lonsdale and the masterminds behind Money Insights, a wealth strategy group.
After realizing that the current strategies are not working, they knew there was a better way to go about creating wealth. The goal is to move from high income to high net worth. With many physicians and dentists as clients, they understand the unique needs they have. Their approach allows them to build wealth in multiple ways to create growth in multiple places.
What do you say to people who say they have a financial planner? That doesn’t assume you have a financial plan. Throwing some money in investments and hoping they stick is not taking control of your money. We aim to debunk myths on wealth growth and start a shift in their mindset to alternative growth options.
Throwing everything into your practice is good for growth, but the strategy can be difficult and risky. You don’t have complete control over the practice or that they may face challenges they don’t expect. Diversifying their income creates more stability long term.
What are some alternative investments Money Insights promotes? There are options to direct investing, syndicates, LPs, etc. As an accredited investor ($200K yearly income single, $300K combined, or $1M net worth minus your primary residence). Real estate, oil and gas, precious metals, or business interests can all be options.
Who is vetting the investors and investments? Money Insights vets all operator themselves and make sure they meet their standards before referring clients. The majority of the time they will have multiple deals they review before partnering with a company.
What does it mean to accelerate, optimize, and innovate? These are the core principles of the company. Whether accelerating your wealth growth, or your retirement timeline. Optimization means we make the approach as efficient as we can while lowering tax implications. Innovation is always happening. As taxes and investment opportunities change, Money Insights shifts their approach to continue to optimize your growth.
What do you say to someone just starting out without a lot of assets? There are plenty of strategies someone can use as they are starting out that can create a great foundation to start from day one.
What is the teaching component of your program? Learning about strategies gives you an understanding of what you are doing with your money. Most of their clients like to do their own research at their own pace, so it’s important to teach what they are looking for in an investment. At that point, they go at the client’s preferred pace.
What other resources are available? The videos on our website are the initial information, we meet with a client to talk about the videos and introduce them to the second stage of learning. There is no rushing clients to make decisions. If you want to get started, you can view the videos on the website and complete the contact form.
How often do you meet with people? At a minimum, they would meet to review once per year, but the nature of their strategy is usually more frequent than that. The program is not a one size fits all, they fit the options to your goals and needs.
What are the most common mistakes healthcare professionals make when trying to grow wealth? They tend to focus solely on growing their practice. They also often know how much they are making, but not how much they are spending. Another big mistake is not having a tax strategy. It can cause losses in the tens of thousands. Misconceptions can be a huge mistake because it may cause you to miss out on potential opportunities.
The Nifty Deal: They will offer a free consultation and white paper regarding one of their tax strategies.
Bonus: An ebook “Money Insights for Dentists” will be coming out soon.
Website: www.Moneyinsights.net
Drew Sparks is the CEO of Swell CX. They were already planning developments and improvements before COVID, and have spent that time rebranding and represents their values around discover, connect, and grow.
They have always been known for their review services, but have expanded further to messaging and webchat features. Patients want to engage with you via text than pick up a phone.
Why is Swell messaging so fantastic? All messages from Swell patient connections come to a single inbox that can route to the correct people based on the topic. You can also assign a message to others so that the most appropriate team member can respond.
Swell has an iOS app already and the Android version is out soon. It will allow notifications or to check the platform via mobile. Texting through the app keeps your personal cell information private while you are free to communicate.
Swell Schedule is a plugin for our webchat or website for users to allow users to request an appointment. It does not write back to the practice management software. This is purposeful because the no show rate is high and the office may not always correctly mark available appointments correctly. Creating a personal connection will increase the conversion factor of new patients.
Can you send pictures, attachments, or PDFs? Yes, patients can share insurance or Xrays, or images in both the webchat and smartphone platforms.
Swell Survey is designed to help you improve your service and get feedback. You can limit it to certain types of appointments such as new patients or consults, and several types of followups can be listed and running in the background connected to a code.
Swell Pay was designed for contactless payments. They feel that the touchless pay method is not going to go away due to the ease of use and simple tracking system. It’s a great way to guarantee payment and more secure than paying or giving credit card information over the phone.
How hard are these new features to learn to use? One training session should be all you need so that they begin to run in the background.
Adding the integration to your website is easy and can be done by your webmaster or Swell.
Nifty Deal: One flat fee for all services. The Nifty Price is $179/ month with an annual contract, but the first 30 days will be free to try it out. If you don’t like it in the first 30 days, no problem. If you are a current customer you can keep your old plan or upgrade to the Nifty Price. You can try them out for 30 days to decide. This is their locked-in price!
Dr. Jenn Hasslen is a clinical professor of general dentistry at Creighton University. She has been a dentist for 17 years and joined the Air Force as a dentist. She currently teaches full time and practices dentistry one day per week. She teaches operative dentistry at all four years of students as well as CEREC skills.
Here are some tips that help her succeed in dentistry:
1 Believe in Yourself
Journal your successes and learn from your defeats. Going back to see the times you found success lets you see your progression and help you get through challenges.
2 Your Schedule
Don’t stress about your schedule. Looking at it right before you leave means you take those stresses home with you. Look at your schedule earlier in the day if possible, or better yet, allow your assistant to look at your schedule for you. Be very clear about the next steps and take great notes so that your assistant can have everything set up ahead of time and your day goes more smoothly.
3 I’m Hungry
Things don’t always work out as planned, and you aren’t going to be used to a more hectic schedule. There are days even as a seasoned dentist where you get behind. Keep snacks or a protein shake available. You will work better and save the embarrassment of a growling stomach next to your patient’s head.
4 Exercise
Even running through an office may not be enough to keep you healthy. Find time to exercise for your health and well-being, even if it means getting up early to do it.
5 Self-Care
Even when life is busy, you need to take care of yourself. It’s a physical job on your hands, back, neck, and shoulders. Read self-help books if you feel you benefit from them. Yoga can also be a great way to practice mindfulness.
6 Ergonomics
Don’t be afraid to ask your patient to alter their position to save your body. There is no need for you to contort yourself and potentially damage your body 40 hours a week. Check out websites that specialize in ergonomics for dentistry. Set your loupes correctly so you are not straining your neck to use them. A saddle stool is also great to use because it puts our hips in a better position and doesn’t allow you to slouch, which helps prevent pain.
7 Compartmentalize
Leave the office at the office ad home stuff at home. Your patients should not know if you have personal issues or issues between the staff.
8 References
Keep things such as phone numbers, notes, textbooks, or colleagues close by. Don’t be afraid to ask others for help.
9 The Binder
Keep all of your relevant information such as NPI numbers, board exam scores, and CE hour verifications. It makes it easy to revamp your CV or to enter your hours needed for credentialing.
10 Do NOT Be Afraid
Don’t be afraid to try new things. Your first place may not be a perfect fit, or maybe you find a different avenue in dentistry, but don’t hesitate to explore lots of opportunities.
If you have further questions, please reach out to jennhasslen@creighton.edu
Dr. Chad Duplantis is a practicing dentist who enjoys using technology to improve outcomes and patient experience. He is a Catapult presenter and educates other dentists.
5 Keys to success for the new dentist, communicate effectively, what are you creating, what are you selling, educate yourself, and educate the patient.
Many of the best innovators are successful because they know their “why”. As dentists, we need to find our why in relation to our patients.
Communication: Trust, value, and loyalty are all based on effective communication
Education: You need to continue educating yourself and, in turn, educate you patients
When pairing these two, you improve acceptance and patient care.
For exams, he focuses on foundation (perio, cancer, and caries risks), function (occluso skeletal), and finesse (restorative and aesthetics).
Use diagnostic tools and conservative treatment to get your patient’s desired outcome.
How do we overcome the 6 rejections to treatment?
They don’t feel a connection? Educate, communicate, and get to know your patients
They don’t understand the value of treatment. Educate and explain why you do it.
You don’t listen. Ask and listen to the answers. Learn body language and speak to understand. Practice volume, tone, and pace.
You don’t have a treatment coordinator. The dentist should not be presenting major treatment.
You don’t follow up. It easy to keep track and follow up with patients and to connect again. There are lots of tools you can utilize for texting patients or giving them online scheduling options.
You don’t offer financing. There are so many options for making care more affordable for your patients through in-office plans or outside financing options.
Remember there are many ways to achieve the desired results, and we need to offer them to our patients.
Know the difference between products and credence goods. Credence goods are the service and intangibles.
65% of visual information is retained but only 10% is remembered from hearing. Imaging is so important in presenting treatment.
The difference between a digital pano and CBCT can be worth the difference in price and can be great for diagnosing sleep apnea or implants.
Intraoral cameras are a must because they are powerful in educating patients.
Other devices include caries detectors, transilluminators, and cancer screening devices.
Use photography regularly, but understand your camera and clarity of the image. Suggested images include full face, anterior retracted, buckle views, and occlusal arches.
Intraoral scanners can educate the patient and show real-time results. This has application for the patients, the dentist, and improved communication and results with your lab.
Dr. Shea Bess graduated from Loma Linda and returned back to Utah after graduating and started his own practice about a year later. He Is both a general dentist owner as well as a consultant in R&D at Ultradent. He focused on bonding and learned a ton about bond strength.
The biggest issue in bonding failure is that the dentist doesn’t follow the instructions. The developers have worked very hard to make the most effective product, but it isn’t being applied correctly and therefore, fails.
Another issue that is common is that when the bonding agent is thinned, the dentist will wave their air and water syringe back and forth. This creates ripples that are uneven. Push one time in one direction to keep it even. You also need to pay attention to the proper time.
You need to account for time for the solvent to evaporate.
All bond strengths are not equal because not all products are equal.
Which bonds have you tested? Many are products outside of Ultradent as well as all Ultradent products. The range of effectiveness was staggering and show easily where you can avoid bonding issues.
Why do you use a different product when you bond to dentin vs enamel? Consider the strength you need and the impact the surface will take. Be prepared to use either once you prep ad evaluate.
What advice would you give for new grads? Whatever the truth is, tell it. Things will not always go perfectly, but be honest when something goes wrong.
How can they get ahold of you? Shea_bess@yahoo.com
Dr. Joe Maio was a graduate of Creighton Dental school during 9/11. He initially considered leaving dental school to join the military, but ultimately decided to serve in the Air Force as a dentist. He went into private practice and began to grow his practice. He decided to sell last year to help align with what his goals really were. We wanted to talk about working towards or reverse-engineering your vision.
Life is about experiences and relationships. He wanted a free life where work was enjoyable, but not mandatory. His goal was to operate a business without having to actually be present. Many of us are a slave to our business. The areas of his life he wanted to impact were financials, physical health, mental health and growth, social impact, and spiritual life. Those 5 areas bring balance and increased freedom.
This is a perfect time to reflect on living on “the hamster wheel”. He says a lot of time is wasted on social media. Results never happened through inaction. Everything with COVID was completely out of our control. Money follows value, so find a way to serve other first and your money will follow. Controlling your mindset is everything. For those still in the workforce, don’t get discouraged. The entire planet is experiencing this together. For a strategic approach, start with marketing from local sources and social media, then take care of patients and staff one person at a time. Work on your interpersonal skills because you only get paid when they agree to treatment. Show people why they need your service. Treat the person, not the tooth. If you have a problem asking for payment for your service, you don’t believe you are providing something of quality. Your goal is to make a profit to make a difference. People buy based on feelings, so you need to have that in mind.
In speaking with consultants, he encourages you to create tools that help you take action. An effective consultant should put themselves out of business. Dr. Maio got tired of seeing people not getting the results, during quarantine he decided to package everything he’s learned and made it into a tangible program. The cost of $499 is designed to cover production costs. For the first 5 buyers, he will do a short phone call to help you with questions or implementation.
Yes, this is a scary time, but it doesn’t have to be. There are people who are going to fold, and those who will soar.
The Deal: The One Week Dental MBA
Cost: $499
To get this deal: https://thedocsedge.com/
Dr. Susan McMahon is a practicing general dentist in Pittsburgh and I AACD certified focusing on cosmetics. She has been an associate, a private practice owner, sold to a DSO, and eventually became a practice owner again.
We are focusing on anterior composites specifically. With the interest in cosmetic dentistry, a less is more approach can be very effective if you learn to do good composite work. In looking at the example, you can see that the color is good, but the sheen is dull and the composite plane is flat. The anatomy is slightly off. Moving from the facial plane to the interproximal plane, we can see there is no corner. Additionally, the lobes are not present, which does not look natural. The angles are important because light reflection is affected. Over polishing also loses much of the natural-looking surface texture. Striations on the tooth are found in nature. Mixing a translucent and body shade composite also gives a natural look.
Use a disk to get the angle at first, next use a coarse diamond dry and move it very slowly at about 20,000RPM. Go over the entire surface, then create the lobes, before flipping it longways to create the striated lines. The coarse diamond is great for surface texture.
Use a medium spiral polisher followed by a fine spiral polisher and finish up with a jiffy brush with diamond paste if needed. Polisher speed should only be about 8000RPM to preserve the lines and lobes created with your composite.
A direct veneer is a great product that is easy to use and fast. U-Veneer has a mold kit that will help match the desired tooth structure and includes the surface anatomy you want. The process involves isolating the tooth, etch, apply the adhesive, cure, then fill the mold with your composite. Overfilling slightly is important. Place the filled mold onto the tooth making sure to prevent air bubbles, and clear the excess with an explorer. Finish it the same way as with the composite, coarse diamond followed by polishing steps. The surface texture is heavy on the mold, so it gives you options to create the most accurate surface texture.
This is a great option because it is 100% reversible, has no reduction in tooth structure, a provides a great result.
What is the best way to follow you? Her schedule is on Catapult Education. She will also be at the Chicago Midwinter meeting talking about minimally invasive cosmetics for young adults.
Lindsay Nienhouse is the Marketing Director of Ascentcare Dental. There has been a lot of talk about HVE suction. The company has been around for about 4 years and seeks to innovate to make a dentist’s life better. They do both design and production in house. They have an adapter piece that works with Zyris, Dryshield, and Isolite systems. They have the Vaculux system in stock and ready to ship within two weeks. While the adapter is a great product, what additionally sets it apart is the fiber optic lighting that can be added. It is powered by a light engine and can run 6 hours continuously between charges. It’s very portable and can move between ops easily. It magnetically couples to the adapter and has a 5-foot long cable, so it can easily be set on the floor under the chair. It is made of aluminum to stand up to repeated autoclaves. It is sturdy and lightweight.
Does the battery pack work with other products in your company? Yes!
The light has 3 settings, and most doctors prefer the medium setting, which will expand the length of use.
Another attachment they have is an illuminated mirror that reflects light on to the mirror to increase visibility inside the mouth. The transilluminator attachment can provide great viewing for caries assessments and root canals.
The battery pack has one connection.
The bite buddy is a study block with a magnetic track to quickly add accessories. Attachments include a saliva ejector, tongue block, and several illuminated attachments as well. It works as an extra set of hands.
How long does the lightbulb last? It is an LED, and their customers have not needed a bulb replacement since the company started 4 years ago.
Can you use the system with the Zyris disposable pieces? Yes
Can you replace the mirror when it scratches? It is not replaceable but is a very durable front-facing rhodium mirror.
What are the prices?
Vaculux- normally it is $229, but they have temporarily lowered the price to $199 to help as offices begin to reopen.
The light engine is $369
Mirror- $24.95 with a buy 5 get one free additional deal
Bitebuddy mouth props: $24.99
Saliva ejector holders: 2 for $19.95 (left and right)
Bitebuddy starter kit: contains 3 bite block sizes, left and right saliva ejector holders, and two sizes of tongue guards for $149.95
Lighted attachments for bit buddy: $40 each
www.ascentcaredental.com
Nifty Deal: 10% off light engine, and accessories
The Adaptor is already priced $30 off.
Use code: NIFTY or mention Nifty Thrifty with your phone order
Dr. Mic Falkel is the CEO of OnPharma anesthetic buffering system. After losing a child, he decided to go back to his chemist background to solve problems in his practice as a distraction. He was known for giving a very gentle anesthetic, but the chemical mix still left the patient wincing. He didn’t like anesthetic failure and the wait time while the patient was getting numb.
How does buffering anesthetic make a patient get numb fast? Anesthetic comes as an acid to increase shelf life, but the body can’t accept it to work until it is a base. The latency period is the time between injection and implementation. Using sodium bicarbonate to buffer the mixture to the body’s 7.5, we don’t have to wait or risk a patient being unable to become numb. When an infection is present, tissue can be in the 5s and will not let the body raise the pH high enough. It cuts the time significantly.
Based on our current issue of only treating one patient at a time, we can save both time and money. This simple change allowed him to work faster and reduce the overall days in the office.
They used to try to convince people that seeing one patient at a time can be more effective, but people may not have seen that as a problem. With the changes from COVID, one patient at a time has become necessary.
How does the system work? When you open the cartridge, it is good for 7 days. The cartridge connector connects your pen with the anesthetic and you dial the correct volume. It needs to be used immediately to take advantage of the CO2 released from the reaction.
Why is this system better than buffering your own? Infection control is greatly reduced and is just as cost-effective. The bicarbonate you buy changes each time you purchase, so the results can vary.
Does this lower the patient's discomfort? Because the acid is being buffered, it is similar to the body’s pH. A normal injection is equivalent to piercing the skin and putting lemon juice in it.
For a new grad that is listening, what is the most comfortable way to give an injection? Buffering is the simplest way to do it and keep your finger on the plunger. He doesn’t use topical because it tastes terrible and starts lots of saliva production, which is bad for restorative work. Pull the tissue taut and put one small drop on the tissue before injection. Heating, tissue vibration, and going slowly are all additional tips you can use. Most patients are afraid of the injection and being hurt during a procedure. If you can lower that factor, they will refer like crazy. He also suggests using endo ice to check. If a patient can keep the endo ice on for 5 seconds, you know they won’t feel anything.
What types of anesthetic can be used? Anything but Marcaine, but he feels that should be only used at the end of a root canal to help with prolonged pain. Articaine/ Septocaine is a great one to use.
There is no shortage of supply at this time, but he suggests you buy now to be trained and ready to serve from day one.
Nifty Deal: 10% OFF and free shipping with a 100% money-back guarantee in the first 3 months. Their starter kit can be used for 80 uses.
To get this deal:
Promo code: nifty
https://onpharma.com/
Romy Humphries is the Sales and Marketing Director for Sugarhouse Health. They started in 1941 and typically produce custom canvas products. They typically design boat covers and enclosures as well as awnings. After seeing someone was making face masks out of the same material, they realized they could adjust their focus to serve in healthcare. As an American made company, they wanted to do what they could to help and employ people in their area. The response was so overwhelming that they were able to outsource much of the cutting to other businesses that could help. In addition, they have employed smaller companies and mom and pop shops to help.
The gowns are made to fit the regulations and met PPE and healthcare standards. The material is called “Odessey”, and is impermeable to water due to the polyester structure. There are 3 different sizes and have an elastic wrist cuffs to seal around your wrists. The material is designed for outdoor use for years. The fibers are coated and woven, then coated a second time. They are machine washable and air dry, but you can Lysol wipe them between uses.
How hot will it be to wear? It can get warm but can be opened between uses as well as working on an additional change in the design to open in the front.
The gowns come in 3 sizes and colors, but for efficiency, it is a single color per size. On orders of over 100, they can customize a bit more to meet specific needs.
What is the shipping time? Shipping is 5 days out on the gowns.
The masks they have available are ready to go today. They are washable material and great for your front office. It loops around the neck with a cinch and has both a fleece-lined and unlined option. A simpler design is a stretchable mask that goes behind the ear. It will not slip off and is more comfortable to wear all day.
How many ties are in the back? There is a tie around the neck and one around the waist. Nifty is exploring Velcro front closure options. They own all of the steps of production, so if there is a sufficient demand they can adapt the design to fit the requests.
Can you make surgical caps? They currently have a prototype in the works.
They will need a minimum of 250 to print a custom logo.
They also have face shields and offer social distancing stickers and decals.
Can you add a logo to the gown? She is checking into it to see what kinds of printing would be possible.
Will the caps have enough room for long hair? It should hold well.
What color are the gowns? They are grey, blue and green. This is dependent on size, but orders over 100 can be customized.
To order: go to www.sugarhousehealth.com It is an online shop
The cost per gown is $40, but don’t worry, there’s a Nifty Deal!
Are the gowns wipeable? Yes, they are waterproof, so you can quickly wipe it down. The material can withstand chemical cleaning. The warranty is designed to last 3 years, but it will really last much longer.
How should you wash them? Washing instructions are on the tag, but hot water in a washing machine is fine. It is really cleaning the cuffs, as the rest of the material is waterproof.
What’s the Nifty Deal? Go to www.sugarhousehealth.com and enter code: THRIFTY at checkout for 10% your order with no limit on how many times it can be used.
NOTES
A big part of their business is patient interaction and engagement
A great way to relay information and protocols that you will need in your office is to train your offices on how to manage and control patient communication
Podium currently works with any business that uses instant messaging, such as professional services, auto services, and healthcare
They use their knowledge of many industries to make helpful insights on communication in your case
Adding communication and webchat in addition to reviews expands the capabilities of what Podium can do for your office
Things like messaging and a virtual waiting room are simple changes you can apply to work more safely and efficiently in the time of COVID-19
For the consumer, there’s no need for them to have an app, it’s all within their text messages
The web-based platform is easy to use and keep open to stay productive throughout your day
Within the platform, you can search by a patient name or phone number
Podium just launched a simple (HIPPA compliant) video chat function that a patient can easily link to through a text
Currently, video chat works on a desktop, but the development is expanding to use from mobile as well
People are much more likely to respond to a text rather than an email
Reviews on Podium are a simple text response, for customer convenience
Webchat is a great way to engage with potential patients who find your website
Being able to engage if the person goes quiet makes it more likely that you can convert them to a patient
Chat functions can have set hours and an automated text letting them know someone will respond if it’s after hours.
They also have a quick text for online payment options that are both secure and cost-effective for collecting payments
The normal price for Podium varies based on the tools you need, but they have a free starter package for anyone to use
LINKS
Website: https://www.podium.com/
CONTACTS
Phone Number: 1-833-276-3486
Brain Dershow is the owner of Turbi, a simple handpiece repair system.
He has been in dental for about 11 years exclusively in dental equipment repair and handpiece repair. He learned that a high-speed handpiece repair only takes about 5 minutes.
Instead of waiting until several break and making a quick scramble, he provides a simple way to use your hand skills to save you time and money.
He has a video for every handpiece is on the market. Simply order the turbine, use the specialty wrench and replace your turbine so you are ready to go. Why pay twice the price and take weeks to get it back?
Is the kit limited to certain brands? It is for high-speed handpieces only. They have every make and model. Do a quick search for your model and your order comes with the turbine and wrench.
This does not work on electric handpieces or 1-to-5 systems as they are more technically involved.
This is an easy repair for a team member to do as well.
How does the instruction process work?
Each unit has a high definition video showing how to do the repair step by step. A simple video tutorial is all you need.
At the end of 2009, he started a dental equipment repair franchise. The economics of handpiece repair means the repair costs you half of what it would be.
When you send a handpiece in for repair, you may not get the best quality turbine. That quality makes all the difference in your performance, much like octane differences in your car.
Don’t be tricked by cheap repair because it’s cheap material. There’s also a risk to the patient if the handpiece breaks during treatment.
Are the turbines new or refurbished?
You will get a new turbine with new parts every time.
Can you search on the website by model number? Yes, just type it in the search bar.
If the turbine isn’t holding the bur, it needs replacing.
Are these OEM turbines? They are very expensive and don’t last any longer than the ones Turbi manufacturers in Germany. They come with a 1-year warranty. And will last much longer than that as well.
What is the average cost for a high-speed repair? It typically runs $180-$250. A Turbi turbine kit runs $119. That’s some serious savings!
If a have some crappy eBay handpieces, can you replace them? A word of caution, you are using this as a medical device, so make sure you are using quality vetted products certified by the FDA.
What other tools might I need to finish changing my turbine? An explorer, alcohol, and maybe an alcohol swab to clean out the debris. You should be able to use things already in your office.
How easy is it to remove the O rings? It’s pretty easy overall, but you may need to use an explorer to lift it up. All of the video instructions are specific to the model you are using.
Is it really that easy? He has a video showing his seven-year-old daughter changing a turbine. It’s that easy!
Think about the time/cost value and the control you get by being able to do it in your office.
Go to www.turbi.com and search for your handpiece. Save your purchase in your account for quick repeat orders. There’s also a chat function for more questions.
The kit comes with the turbine, washer, and O rings, and all need to be replaced together.
What is the shipping time for your kits? 3-5 days and they are ready to ship now.
Is there a shortage of certain turbines? Not at this time, they are ready to ship.
The Nifty Deal:
The regular price for a repair kit: $119
The Nifty price: get 10% off two or more turbines
Enter code: nifty
Brandon Bomar of Infinite Dental Technologies was looking for additional ways to help the dental community given the current crisis. In looking for the best American made products that were already being used in hospital settings. He found that Austin Air fit every aspect they were looking at and more, so his company Rejuvenair decided to become an Austin Air dealer. The company has been around for over 30 years and has approval and certification from such sources as the US Army, Cincinnati Children’s Hospitals, John’s Hopkins, and the University of Washington.
Not only do they have a great line of current products, but they are also willing to partner with Rejuenair to make a product specifically for a dental environment. This takes into account many of the aerosols and vapors found in dental offices.
On top of the 5 stages of filtration, they have added a mercury vapor layer to an already outstanding product. This unit is only available to the Nifty Thrifty Dentists and The Business of Dentistry Groups.
By using an American made product, we can avoid the backlog and lower regulations that may be found by shipping elsewhere. We have a minimum unit order of 100 for the custom unit, so the faster we work to purchase, the quicker the turnaround.
If you need to have something quicker, the Bedroom Unit is good for hospital use but lacks the additional layer of additional dental focus.
Looking for a home unit? The Healthmate Plus is perfect for home use as well.
Why didn’t we look at Surgical Clean Air? The individual units were over $2000 per op, plus an additional $6000 for a large space unit.
Austin Air has the studies to back up their product at a fair price. In addition, they have an unheard of 5-year warranty. Other brands only offer a 1-year warranty.
How often do you need to change the filter? While their competitors require changing the filter every 6-12 months, Austin Air filters are only changed every 5 years! That’s nifty thrifty!
Homemedics may offer a lower price, but the unit is not designed for use outside of the home and does not address the additional dental protection the custom unit offers.
The shipping time is about 5 days once the minimum order is met.
What about the extraoral suction? It is designed to be used during the procedure and can be loud, but this runs continuously. The overall time to clean an operatory air source is 5 minutes.
The dimensions are 14” X 14” X 24” and 47lbs.
Stage 1: Large particle prefiltration, Stage 2: Medium Particle Prefilter for mold spores and pollen, Stage 3: mercury, odors, chemicals, and gasses, Stage 4: Medical-grade HEPA 95% of .1 microns and 99.7% of .3 microns, Stage 5 is HEGA which covers viruses, bacteria, and additional dangerous chemicals.
These units are designed to be sturdy, simple, and able to run continuously all day. With 360 degrees perforated steel to collect air from all sides, it is much more efficient than those units that only draw from under the unit.
You need to have one for every operatory because they are designed based on room dimensions. You can use these units in waiting rooms as well.
Could this work in an open bay orthodontic practice? He will check on the specification for open-air offices.
What about UV lights and hypochlorous acid? We are working on that currently and will do another FB Live when that deal is ready.
Is it easy to change the filters? It is a very simple unscrew and replace as well as the fact that it only needs to be changed every 5 years.
The custom unit is white, but the other units come in several colors.
The deal: Regular price: $ 1899
Nifty price: $ 1499
Super Nifty Deal:
Buy 2 or more units and your cost $ 999 per unit!
Buying 2 or more will also qualify you for free shipping.
Looking for the Bedroom or Healthmate units? Use our code for 5% off.
Rejuvenair unit code: nifty
Bedroom and Healthmate code: austinair
https://www.rejuvenairusa.com/
Legwork can help you link these together. By linking email to a landing page and adding a survey or way to connect back to Legwork, you can collect more information and be able to continue to communicate your message. Unscheduled treatment and recare will boost your production.
Legwork has been a great supporter of Nifty Thrifty to give back and provided materials and advice at any time.
His advice for the current climate: There’s always opportunity amidst a crisis, but you need to start thinking outside of the box. Don’t forget that many businesses that would love to have an opportunity for recurring business.
Michael Bonnano is the CEO of Performance Partners and Virtual Support Solutions. They use the Bank Methodology to improve patient case acceptance. As a past practice owner, he understands the issues dentists face. The average offices are missing 87-250 calls per month. By providing call rollover, you can greatly increase your ROI. Their training to meet the high caliber response of a practice means better success for you. They have found that 75% of unanswered calls do not leave a message. That is revenue lost for your office. If you spend money acquiring new patients but they can’t get a person on the phone, you are wasting money. With an average of 87 calls lost per month, assuming 25% being new patients, which can mean hundreds of dollars lost or more. By becoming an extension of your team, your office can be strengthened.
US Dental Triage is a group set up out of a response to Covid-19. They have donated PPE to local hospitals as well as making a hotline available for free that connects available dentists to patients needing assistance. To get on the list, go to dentaldss.com. Many of the dentists are very busy.
The dentists who want to be busy are staying busy. By using a call service, they are able to check on patients during the closure, notify patients upon reopen, or to fill the schedule in preparation of opening.
Their fees from 7 am-9 pm M-F is $6 per call. After hours and weekends are $10 per call. Being able to handle schedule changes after hours gives you more time to fill your appointments and be more productive. 37% of your calls happen nights and weekends. If there’s a hangup call or solicitor, you are not going to be charged. They have 100% retention and have grown by 100% just based on referrals.
Nifty Deal: 1st 10 Call Rollover calls complimentary - no setup fees, month-to-month!
To get this deal: jw@performancepartners.us, or alt. phone 612-597-3666
To be added to the triage list: www.usdentaltriage.com
Jay Glazer, Shira Friedman, and Howie Friedman are from Crazy Dental
Besides hoarding, why are we having supply issues? Are they getting better? Our first problem was masks because they are mostly produced overseas. Those countries kept them for themselves. Gowns may have a material shortage that affects production. Right now they are confident in their supply for K95 masks and gloves. They feel these are short term shortages that should resolve in the next few months.
Do you feel there will be shortages on other things? We are well stocked on the majority of products aside from PPE or certain instruments may be a bit slower to arrive. In addition, they can ship straight to your house if necessary.
For the products they are offering, they vetted the effectiveness and quality to make sure it was consistent with what they offer.
To join go straight to their website and create an account at https://www.crazydentalprices.com/
For standard masks, they are working to get everything they can, as the shortage has limited orders.
Nifty deal: Take an extra 10% off with the code PLATINUM10
Orders over $1000 also receive a free curing light
1-800-260-6451
Send them your typical order from other companies with numbers and they will upload it with their corresponding product numbers that will show as a list on your account for easy ordering!
Sean Ryan and Dr. Carlos Ramos of Medidenta and Prophy Magic
Dr. Carlos Ramos is originally from Brazil and is an endodontist. He has several patents on Apex generators and spent years training and perfecting endodontics. He now works full time for Medidenta to help grow their endo products and training.
Several years ago, they created an air-free handpiece. Originally it was used for ortho to increase bonding. The power is the same and can use water, but doesn’t need air. The water already cools the bur, so it creates less splatter and aerosols.
Dr. Ramos started analyzing the why and how effective it is at lowering aerosols. Spray is water in the air, once it touches saliva or other particles it becomes aerosol. In his test, it reduced aerosol creation by 50%. It doesn’t completely prevent it, but it does lower risks, especially when combined with other methods.
He stresses that when using a rubber dam it needs to extend over the nose. He recommends we use rubber dams for restoratives going forward to lower risk as well. This isn’t just about COVID-19, this is about lowering all of your exposure to anything. The information from dentists in Wuhan shows that most of the issues are irreversible pulpitis that were treated during their quarantine. We need to wait to prep the crown. If a patient has a crown with pain, don’t take it off, but cut a sizeable hole so you have light access. Crowns do not have enough light transparency to see well. Make sure to rinse the canals effectively. You can leave it for 24 hours if necessary or do a temporary crown.
The air-free have 18 watts of power, rear vents out of the bottom, and does not lose any pressure or power. You do need the Kavo quick connect system.
The first deal is for the air free handpiece 4- hole retails for $499, but the Nifty Special is $350
The Titan buy 2 for $800 and get a free couple to put on your system. That’s almost $600 savings!
Nifty deal on Face Shields: Their visors can accommodate loupes and they have a film that protects your eyes from a curing light, but the film can be easily removed.
They also have Level 2 masks with a discount as well as infrared no contact thermometers. They have also created a safety kit for doctors and patients that include covers and sanitation items.
Every $500 purchase will come with a box of Level 2 masks free.
Instead of 200 angles, you get 300 angles, a box of masks and you still get a free gift
Every $1000 includes 2 boxes of masks and 2 bonuses.
Now is a great time to save whatever money you can, and they want to help you.
Keep in mind that the supply chain is very weak due to the current situation. Many products have to be air freighted. The cost goes up, but when the price goes down for him, he promises their prices will reflect that to his customers.
Dr. Ron Nguyen is the CEO of Ultralight Optics. He designed a face shield while in dental school, but put it away because people wondered why you’d ever need a face shield, much less how to wear one with loupes. When the pandemic struck, they pulled out the molds ready for action. It works with a 5.0 light and flips up while you are taking a break. Very little light is reflected back, so your light source is still efficient for work. As an alternative, you can use the holding clip on top to place it like a headlamp if you prefer. The weight is less than your current loupe weight.
The wireless light has a battery pack that wraps around your neck. This lessens the weight on your back, which is often the heaviest part.
Adjustable tension knobs raise to a preferred height for convenience.
In addition, they offer KN95 masks certified from China. Surgical N95 masks cannot currently be purchased outside of hospital settings.
The masks are disposable, but may potentially be wiped down depending on your level of sanitation. The problem with hardware masks is that the shield will scratch.
The first batch should be heading out in 3 weeks.
Nifty Deal: Get a starter pack that comes with two headpieces and removable face shield attachments
Promo code: NIFTY
Get 20 extra face shields with your starter pack.
Normally the cordless light is $795
Get the cordless or standard light option for $495 for the next two weeks.
Evan Reynolds of Dental Space Advisors works almost exclusively with dentists to help negotiate their leases and target locations for a new startup practice.
What is your suggestion for dealing with landlords? We have found that the most effective thing is to reach out to them personally, not necessarily a form letter or even his company contacting them as a third party. Most landlords have been willing to help with something like a deferral program with payback within 12 months is a good approach. Make a personal appeal and express that it is a mandatory government closure. Other options have included abatement with a lease extension if it is coming up in the next few years. It’s about cashflow and showing that there is a give and take.
If you have a lease renewal coming up, start working on negotiating 9 months to one year in advance. Make sure that they understand you are able and willing to move. Whether it is real or not, start communicating that early so they know they have something to lose. Without that, you have no leverage. If you can get abatement now or a very favorable scenario, do it now.
If you are looking to open a new practice, you may have some good leverage because there are lots of opportunities out there. It’s hard to tell if this will be a tenant market, but there should be more incentives. This process to open a new practice can be lengthy, so it’s a good time to look ahead a bit.
A longer-term lease will give more incentive, so initially doing a 10-year lease is pretty common.
To negotiate the terms, if you can pay the triple nets now, do that so that it shows you are making an effort. If you can defer through May or even June with 12 months to pay back it would be ideal to keep you out of a cash crunch. It’s highly unlikely that you will be locked out, especially if you communicate with them regularly.
To get ahold of him, email him at ereynolds@dentalspaceadvisors.com
Laura Hatch is the CEO of Front Office Rocks/ Team Training
Being married to a dentist, she found herself managing a new startup in Baltimore and then again in Southern California. After seeing the same problems and need for continual training for the front office, she decided to create a team training that could be done anywhere.
After opening up in 2008 in one of the most challenging markets in the country, she has learned a lot about start-ups in challenging environments. The key is to have a great attitude first and foremost. The way it was may not happen quickly, but you can prepare. It’s a graduated system to get going.
First of all, you want to check in with your team. Who’s coming back, and who can’t come back due to issues with kids. Start with your schedule and look at our high-risk patients likely to cancel, also look for small business owners or people who have high travel jobs that will get back to work quickly. Look for those who have needed to come in and are ready. You also need to be mindful of who is eligible for their insurance. With many people losing their jobs, they may not be able to come in for treatment due to cost.
How do you approach team members that are hesitant? What was your culture before? You may choose not to invite some people back because other more qualified and high impact people will be available to hire.
What advice do you have for startups? If you were a recent startup, keep running with what you’ve got. You were probably already working on social media, technology, and acquiring new patients.
What should we do about new laws and regulations? We don’t know how those will look currently, but we do not it will be a slow open. Lengthen the appointments to reconnect with patients, address new safety precautions, and give the patient assurances of their safety. In the front, we are not sure what changes will be necessary, and we will need to refresh ourselves on the operations and safety measures.
Be mindful that some patients may be very scared. Turn off the news in your offices and keep the environment positive.
Communication, team building, and anti-drama training is a great place to put your time. Another great training is productive scheduling and case acceptance. The last thing is to go over things that were giving you headaches before the closure to correct the issue before opening.
How should we handle the modules? Have the team watch the same videos on their own, then set up a meeting on how to implement it in your practice.
What about a curbside waiting room? It is a reception area, not a waiting room. There should be an adaptation based on the patient unless you prefer otherwise.
What about high-risk patients having a designated time? That can be a great idea. We need to look at how we can adapt to accommodate as many people as possible. It doesn’t matter what anyone else does, just do what works for you and your team.
How should we keep the training momentum going after we reopen? New hires need one hour minimum training per day. For current team members, it is one hour a week on any kind of training skills. The recommended time is either first thing in the morning or right after lunch so that it doesn’t interrupt production. You can also do it during a huddle or during cancellations. Team meeting times are a great time to apply the information as well. If you don’t schedule it, it doesn’t happen. Just get the person away from the production area. Doctors need to lead by example.
How do I keep my team motivated? Ask your team what they want to work on to improve. Her next event will be in June in Indianapolis that will be live-streamed.
Go to www.frontofficerocks.com/laura to reach out to her team for information and don’t forget about the Nifty Deal
What do you suggest to help get through this time? Use this to come out of it as a better person.
Dr. Justin Bhullar and Dr. Paul Etchison
Justin has practices in Alberta, Canada and Paul is outside of Chicago.
What should doctors be thinking about right now?
We are hoping there is some lead time to prepare, but there are a lot of questions as to what it will look like. Even if we open as usual, expect a drop in production due to patient hesitation and budget or benefit loss. Consult with your team on how they want to participate. For supplies, prepare for what you need, especially regarding PPE, but don’t go crazy. For scheduling, you may have more cancellations at first. Ramp up your production ability and possibly prioritize treatment according to need.
A lot of the reopening will be based on feel. They may not realize the risks, so he’s expecting people to come back quickly. Play up your sanitation efforts. Now is also a great time to renegotiate your PPO fee schedule.
Have you talked to your team and how did you approach it? He has done a Zoom meeting as well as an anonymous survey. SoGo survey is an option that is not free, but there may be some free ones out there such as Survey Monkey.
The strength of the relationship is important. If you manage remotely, have the closest touchpoint person reach out in addition to what you are offering as the owner. Overcommunicate and stay visible.
How has it gone with your associates? We talk and message often so that we can communicate. Make sure they know you have their back and tell them the plan. Set the expectations and work on the plan.
Don’t put anyone in your office that doesn’t feel safe. Find out what they would need to be comfortable, otherwise, it’s not a good working environment. The biggest thing is to maintain communication with your team.
What are your steps to get ready? In about 2 weeks they are hoping to bring everyone back to practice new safety protocols and review training. Then a meeting with your team leads to direct additional training to prepare to open. If it’s emergency only, it will not include hygiene, and hours would go to those with seniority first. Text patients to confirm their appointments.
Start with building your schedule and confirming appointments. Texting is okay, but phone calls help build relationships.
What are some things we should be thinking about once reopening? Make sure to take time for family and try to keep a good routine. Get back to your regular sleeping schedule as well.
Their group Dental Business Mentor is designed for training docs and their team. It is an online platform that addresses the problems and how to correct them. The online platform is not only convenient, but it gives you a chance to pause, go back, and ingest the information. It also comes with a 30-day money-back guarantee.
What is your advice for navigating the current climate? We are going to be okay. We have the time to educate yourself and become better. Try some new routines and see what you can change for the better. Stop and visualize what you are thankful for. You can’t be both grateful and angry at the same time, so focus on that. Your effort will multiply, so put the time in and don’t be passive.
Sean Hamel is CEO of Grow Practice Grow, a marketing company created out of a need in dentistry. They do websites, SEO and strategic marketing. As a past professional musician, he learned the importance of branding themselves by doing things outside the box. It comes down to building relationships.
Because of the mass closures, it will be a bit like starting up all over again. Doing things with intention and the aim of making personal connections can really set you apart.
Lesson #1 from Tiger King- Be Authentically You- Everyone owns their own personality even though they are all very different. There are lots of different people in dentistry, so use who you are to attract the patients you want.
How do we motivate our patients to come back? Try explaining your sanitation protocols, maybe switch to single-use tools temporarily to give them extra peace of mind. Give them warm fuzzies by going above and beyond for your patients. You don’t have to spend a lot of money on video production, just make a video on your phone and build your connection.
Lesson #2- Don’t Focus on Your Competition- Paying attention to what everyone else is doing can cause you to lose your focus and hurt your business. There are a lot of things that happen behind the scenes that you may not see. Use what is unique about you and stay in your own strengths. Profit comes from giving quality service.
Lesson #3- Never Lose Sight of Why You Started- If you start focusing on the wrong things, you will lose sight of what really matters. Taking care of people in your best way keeps you true to your mission. Work backward from your ultimate goal so you can break it down to what really matters to you.
When you were a musician, why did you do it? He was fortunate to hit all 3 of these points, but despite playing stadiums, he wasn’t happy because he lost focus and wore himself down. When he came to that realization, he found his new trajectory.
Keanu Oliva is from Value Driven Ads which provides marketing typically for implants, but they have shifted slightly in their methods given the current situation. By advertising for emergency care, you have an opportunity to continue to advertise your business. Help sustain your practice by changing your focus. They are offering to help 50 practices for free to get their emergency marketing plan together. The parameters for care is emergency patients only, and treating beyond that is a matter of integrity and safety. That means that emergency patients are the only stream of income. Google charges significantly less to advertise using emergency keywords because there are few companies in the space. While Facebook can also be helpful, people tend to Google when they are in pain. The conversion rate is excellent too. The demand is high, but supply is low at the moment. As part of their research, they find key search words in your area to target your ads. There is essentially no risk because Google has a pay per click, so your paying for the effectiveness of your campaign. Directly mention you are open specifically about COVID closures. Value Driven Ads has figured out the more specific algorithms to bring down the costs of Google ads. Approximately 15% of those that click on the ad from their example in NYC. As part of their plan, they create a custom landing page that addresses emergency treatment during closures. They are offering a deal for the first 50 doctors that respond: They will offer the first 30 days of advertising for emergencies free.
Aaron Boone is CEO of MVP Mailhouse. How are you doing and how is the business doing? It has been a change helping with homeschooling and getting time with family while still trying to get work done. From a business standpoint, they are feeling the effects because they only cater to dentists, and they are all at a standstill as well. As a leader in direct mail for dentists, what are some action steps we should be focusing on right now? What about the kinds of information that will be important to share with our patients going forward? We can’t have a victim mentality. We are all in this together, and well will get through it together. The psyche of leaders will need to be a victor mentality. Think of what you can do to get ahead each day just a little bit. Be a glass half full person, and take the time to get your mindset right. It’s a great time to learn to be a leader. It’s a great time to coach your team on how to respond to the marketing you produce.
Reach out to your patients to check on them just because as well as check in with their staff. It’s not what you give, it’s that you are thinking of them to bring value to your patients. Make sure someone is answering the phones because people are still calling. Everyone is having a shared experience, so let them know you are thinking of them.
How do we reach people who are scared going forward? Everyone is speculating, so it’s a bit of a best guess. Your message usually needs to resonate with the moms in the family. Think about what you would find important to know about your office.
MVP can mark a heat map of where your patients currently are. They are also reviewing calls for people who have mailed with them before to evaluate the calls to provide even more improvement.
Your message needs to be more personal than ever. Fewer stock photos and more personal and review based provide reassurance and set you apart as authentic. Start working on your marketing now while you have time.
MVP just launched a design lab that compares every mailer for effectiveness from a design aspect. This takes some of the guesswork out of finding what will be effective from an analytical standpoint. We find that the most successful mailings have multiple messages. People may not realize you do multiple procedures if they get a single focus mailing.
For existing customers, you have time to sync up your results with an audit so you know what your most effective campaigns. Information in your system may not accurately track where you get new patients.
What advice do you have to share as we navigate this challenge? Going back to what was said earlier, the mentality of being a victor instead of a victor will help you personally as well as your family and community. Keep working hard because you will come out stronger.
Now is not the time to sell, now is the time to give. MVP is offering a free logo makeover for the first 10 people to respond, whether you are a customer or not. In addition, they are providing a free heat map to let you see where your marketing can be focused.
Mike Buckner from Weave says they are adjusting to working from home for the last 3 weeks. It has been a big shift for him to go from traveling frequently to being at home. This situation will change normal going forward, and it can be a great time of innovation.
We expect to see a lot of technology moving to touchless processes. Just like 9/11 changed the way we fly, COVID-19 will change how we deal with sanitation. Online forms and more frequent sanitation options will become much more the norm.
What are some of the things Weave has done to innovate? We provide both phone and business tools such as texting or online communication. One innovation is the mobile waiting room where the patient texts on arrival and fills out the form online. Prescreens with an automated text link can help screen patients when you reopen. Paperless forms will be the norm to lower risk. Online pay or having the patient handle their own card will prevent a lot of germ transfer as well. Using Apple Pay or Android Pay is actually more secure than carrying a credit card.
Streamlining your processes for better patient workflow is crucial to being more efficient. Using Weave to forward calls means you can call from home as well as receive office calls to continue booking. They also have rolled out a teledentistry option for a virtual consult which has an insurance code.
If you are a current Weave customer, check the COVID toolbox that gives instructions on some of the options you can do.
If you are not a current customer, text “NIFTY” to 385-293-3939 for more information.
They also have free CE available on their website. https://www.getweave.com/free-ce/
If you are using Weave already, you can advertise to your patients how the service helps to keep them safe.
What kind of advice would you give to everyone right now? First, the sun will shine again, so hold on to hope. There will be good that comes out of this. It’s a chance for us to rebuild relationships with friends and family. We will probably not have a chance to take this time again, so double down and make it count.
Xana Winans is the owner of Golden Proportions Marketing. She is both a speaker, business owner, and spouse of a dentist. She says she’s a Boy Scout in hiding and well-prepped for this pandemic. Golden Proportions started 20 years ago to be a company solely for dentists. They cover everything from marketing and branding to call tracking.
If we are open, we need to let patients know we are there. Before the last recession, they were focused much more on cosmetics, but they saw dentists change strategies to reflect the needs. She feels that we will revert back to bread and butter dentistry again.
What is the message we need to be sending right now? How about the rest of the year? Focus on communication and connection. Social Media will be your best connection point for patients to relate and humanize the shared experience. Focus going forward will be on the kinds of safety protocols and assurance that they are being protected.
Show videos with a personal statement from the doctor with behind the scenes use of sterilization. Anything digital will be useful to prevent contamination. Our offices should provide peace of mind with things like online forms and online bill pay.
Having certain days for more at-risk patients can give peace of mind to patients that need to be more concerned. Texting a patient when your appointment is ready so they do not have exposure to other patients will also help your patients feel confident.
What are some business tips you can give to those people who are worried? Think objectively and remember that you still have your skills and abilities to help you rebuild. Maintaining good relationships with your patients will keep your practice strong.
What about using suction to lower particulates? Do whatever you need to.
Air purifiers may be a requirement in each op going forward.
Asking for reviews specifically geared towards how the office made them feel safe. You will have lots of questions or objections in disguise. Talk through these questions with your team and prepare answers ahead of time. In addition, add an infection control page to your website to provide information to patients about your protocols. Add a chat function to your website to answer patient concerns. Use marketing aimed at dental emergencies because chances are that many of the local offices are closed.
Going forward having a high-risk booking block shows insight and a focus on patient care.
Don’t cut off all marketing because you lose brand awareness, ignore SEO, or mark yourself as closed. This is a great time to launch your business forward with good marketing. Your community is looking for those businesses that are helping.
Golden Proportions is offering free consults for saving money and preparing to reopen strong. Go to www.goldenproportions.com to find updates on resources specifically to COVID-19. Nothing will last forever, so use this downtime to improve your systems and processes.
Barb Stackhouse of More to Life/ Profit First is a hygienist who went into dental education and consulting. She was introduced to the book “Profit First” and began to use the concepts with her clients.
What is “Profit First”? This is additional profit, not the owner’s pay. There is a difference because you are both deliver the service and own the business. You are doing two roles, but you typically are only paying yourself for one of the jobs.
The premise is to use multiple bank accounts for specific uses. Categories include your primary intake account, profit, owner’s pay, taxes, and operating expenses. It’s similar to an envelope system, just digital. It simplifies the process and adds clarity to what funds you have where.
What size emergency reserves should you keep? Do you have overhead insurance and what kinds of things does it cover? It is typically a 90 wait and what does it cover? What would you need to cover in that time? Make sure you have separate savings for yourself personally and one for the business. Both need a minimum of 3 months of expenses. There are places where you can earn a bit more interest such as a money market account, but the initial amount should be liquid for immediate access.
How do we figure out the percentages to use? It is a very individual thing. If you are tempted, you can even put accounts at other banks so it requires more effort. Starting with 1% of profit is a good beginning amount to build your account.
Tips for handling the current stress. Get enough sleep and be cautious of what you are viewing to keep a positive attitude.
When you return to work, it’s okay to adjust your template, but you need to stick to it to be profitable and well structured.
Once you open, set aside a small percentage of your profit to begin building your reserves. Once you have one quarter’s worth saved, you can begin to take half the overage as a profit payment and the other half stays to continue building. You will be amazed at how quickly it grows.
The idea is that the less money you see in the account the less likely you are to spend. The operating expenses account looking leaner will reinforce the behavior to spend what you need.
On a personal level, what does this look like? If you have a goal to pay something off early, set up an account. If you feel you’re overspending in a particular category, make an account so you know when it’s gone you can’t spend any more.
A dentist contacted her recently after being worried about her practice loan, rent, and concern about having to let go of her staff. People are very scared and worried about their situation to the point of desperation.
While we have had a number of years with great growth, we knew that a setback was coming. Now is the time to prepare yourself going forward.
Action steps: You can be profitable no matter how much or how little you have coming in. It is about a mindset shift. Start your savings account and start paying yourself. Take some time for self-reflection and know your value. Dentists tend to think linearly, so apply the steps in order and you will find success.
How do we get ahold of you? www.moretolife.dental and find a link to both her webinar and the first few chapters of “Profit First”. Make sure to let her know you heard about her from this interview.
Evan Lazarus of Simple Impact Media is seeing the impact of COVID-19 on the dental industry. In talking with an oral surgeon who is a client, he mentioned the doctor knows he will get the virus, but it is a matter of when. When the rest of the industry comes to terms with that, we can get back to work. If your office is still open, people need to know that you are there. People are already inundated by emails, so that is not an effective means to send your message. The focus of your message should be informing people of your safety measures as well as making a personal connection with your patients. Pick up the phone and make it personal.
One of his clients is UPenn Dental School. He placed a banner at the top of their website. It is an easy way to educate your customers about what constitutes an emergency, post limited practice hours, etc. Do not mark your business as closed, even with the temporary close option because it means your phone will not ring at all.
Look to more nontechnology and human relationships in order to come back thriving. You have an opportunity to be a leader in your community and provide value. Your marketing plan can be as a person who is available to help. Whether it’s a FB Live to your community, using your network of people to help answer questions, or just to be a calm and friendly community member, you can still impact your community. People like to help people they like, and you can be one of those people.
There are two types of business owners in this situation. One is scared and shuts everything off, the other is working to build their business and opportunities to come back even better. Whatever you do and share, humanize it. Many places are not doing anything to change, so people are looking for answers.
You may want to consider focusing on children in your practice because parents will not let their children’s care fall off like they may their own. Getting kids into the practice gets the family in the practice.
Sometimes it takes a terrible situation for leaders to arise, so take your opportunity.
Tim Twigg is the co-owner of Bent Ericksen HR. We are focusing on HR amid Covid-19 closures. The new HR6210 bill was signed. It starts on April 1st and ends on December 31st. There is a 30-day grace period from March 18th-April 18th. It applies to companies with less than 100 people. They will initially focus on compliance. Being able to qualify as an employee is a rather stringent process.
For employee sick leave, if they qualify for one type, it is paid at 100% up to a max of $511/ day. If they qualify for another type, it is at 2/3 of their regular pay, up to $200/ day. A person gets up to 80 hours of sick pay if they are full-time employees, otherwise, it is prorated based on hours. For family leave it is a maximum of 12 weeks for full-time employees. The first two weeks are unpaid.
Employers with less than 25 employees, there is an exemption that says you may not be required to rehire them. There is no double-dipping with sick leave or unemployment benefits. If you provide insurance, you have to continue providing that benefit. You will be reimbursed for fees paid on your taxes.
Make sure to document everything such as closures that require family leave.
Now is a great time to audit everything from charts and treatment plans to expired items of paperwork.
If you have a higher wage worker, you can temporarily reduce pay that reflects the work they are actually performing.
What can we do if we have an immunocompromised employee that refuses to come back to work? You can do an unpaid leave, or take it as a voluntary resignation, but check your environment to make sure you are in compliance with CDC standards.
If you are running a skeleton crew, you can do reduced hours or no hours and furloughed employees. If you are doing a true layoff, you will pay a final paycheck or pay as they take on hours. You will need paperwork stating the termination. Check your state guidelines on rehiring to know if the level of their benefits must be reinstated.
To be eligible for sick leave after April 1st. they are not eligible if the business is closed or they are receiving no hours. They are eligible if they are receiving hours and the business is open. If terminated after April 1st, they are eligible from April 1st until the termination date.
In regards to the CARES act, there are $10,000 grants in conjunction with an SBA loan. It is designed to help you until the loan comes through. The two types of loans are economic disaster loans and a paycheck protection program. Parts of these loans can be forgiven if it is necessary to keep open your operation or that you are using the proceeds to maintain payroll. Loan amounts can be 2.5 times the amount of your monthly payroll. Loan forgiveness is reduced if you cut your staff or hours by more than 25%. You have until June 30th to evaluate which will be more beneficial and bring your team back.
Keep excellent records and be thorough if you’re taking advantage of grants or tax credits. On reopening, start working on emergency cash reserves to prepare for emergencies in the future. It is also a time to clarify your policies
What can we do if we try to rehire and they try to stay in unemployment? There is no mandate to the states that they pay the $600 extra to everyone. They may opt to restructure their formula.
If someone rejects a job, how does unemployment know? It is about answering truthfully. If you offer and they reject, you do have a right to report them to unemployment.
If we start working with you now, will you be able to help navigate this? Yes, that is what they do for dental offices every day.
Who pays for all of this? The government pays for leave and additional unemployment. You have always paid for unemployment.
Dr. Scott Leune is from Breakaway Seminars. All of your seminars are based on being prepared. Did you ever see this coming? No, but there are lots of things we can do to prepare for the next wave of opportunities. While we are concerned about what is happening, we can be excited about the new plans for entrepreneurship.
In many ways, we are opening like a startup again. It's a good time to look at your business from a business owner’s point of view. It’s a good time to cut extra expenses.
When we reopen there will be a demand. There will be lots of displaced patients. It is also a great time to look for great team members.
It has changed his company to more of a digital model as well.
What are some things we should be working on now? Office cleaning and organizing. Not just cleaning, but staff training, overhead management, systems cleanup, install new systems or otherwise improve your business. You can put out ads and give commitment letters for when you reopen. Start your marketing plan and produce your materials. Patients won’t know who is open or not, so stay in communication. We also need to open up our capacity once we get back. This will help handle the surge and catch up on lost revenue.
Does it mean to open up longer hours or more days? Do what is best for the practice and patients. Expanding the practice should be a priority. We will need to go back to the startup mentality to recoup our losses.
What would Scott do? When the quarantine hit, we furloughed and stopped certain services to stop the bleed. We are still serving our emergency patients and working with a very small team. If you are currently open, market to current patients and online to let people know you are still open. Make sure you are marketing to the right groups. When you reopen, push the marketing hard while opening your schedule to the highest capacity.
When you reopen are you bringing the whole team back? We will transition as the reopen happens. We will be prepared to add your team members back quickly. Meanwhile, be responsible for the safety of exposure for your patients.
When will this be over? He has no idea, but the fact that we are having to flatten the curve says this will be here for a while.
The big opportunity going forward is to increase our entrepreneurial prowess to build and grow in a new environment.
What are some action steps we can do? You could work these things on your own, but it’s much more beneficial to get an educator or consultant. Front Office Rocks is great for your team training, and of course, Breakaway Seminars will provide system training. Many consultants are offering single hour consulting options, so take advantage.
When will your online component begin? Anyone that missed a seminar due to closure can attend any future date to attend a live event. In addition, you have access to digital modules in a few weeks. Content will release as soon as they are ready. We are also looking to modify to a more workshop base so that attendees can utilize what they have learned.
Should we keep investing in the business or save everything we can? If you are close to bankruptcy, save what you can to stay open. If you get a stimulus, use the money to upgrade things that will bring income quickly, unless it’s absolutely necessary. That means business systems, funnels, marketing and training to do things better.
Going forward, how do we best deal with hygiene? Hygienists may be afraid to work or ask for a significant raise. Are you following recommendations? If so then you need to find a new hygienist. If they want a significant raise, see if it’s an individual thing or if the market says we need to pay more. It would be a great time to move to assisted hygiene if you don’t already, or for more impact hire a hygiene consultant. You may need to pay more while looking for a new hygienist. Many offices pay based on a hybrid system based on production.
Now is the time to become a leader in your practice.
Kinzie Hess- Broxson is the cofounder of Dental Logic. During office closures, this is a great time to clean up the outstanding insurance claims to bring income into your office. Insurance build in is the first aspect to clean up. By putting group numbers together, updating plans for all patients is simplified so that changes apply to all the applicable patients at once. This makes verification even easier. While it may seem tedious, now is a great time to do it.
How do you organize it on Dentrix? Most of the platforms are the same. It’s not a matter of learning the software, it’s linking group numbers together. There may be duplicate insurance locations listed as well. Merge those together for simplification.
Also, make sure that all of your claims are being sent. Sometimes claims will be batched, but unsent. If it hasn’t been submitted, do it because things such a prohpys are simple to send and bring in payments to help you weather the closure.
To send a claim in Open Dental, go to reports, standard, go-to monthly- outstanding insurance claims. Print the entire list by date of service and export. Work your way down. It is easier to group them by the insurance companies to be more efficient. Go by over 90 days first. Make sure the ID, date of birth and payer are correct or it will automatically be rejected. Look at the narratives on the clearinghouse if they have not been accepted. Send any information they requested now so that you don’t have to fight the influx that will happen when the office is back at full capacity.
There may be a claims not sent report that you can pull to check for other claims you can file. It’s a great time to make sure your payment plans are accurate. You can also create great insurance builds for your plans.
Is there a limit on how long you have to send a claim. It varies by the insurance company. Ameritas is 90 days, but many have up to a year. If you are working on an appeal that runs past the claim submission time, you can still work on the claim to collect.
If you submit a nonemergency claim during this time, will they reject it? They will typically do a courtesy. Keep in mind that people who have been laid off may not have coverage or have not paid for COBRA. You risk not being paid if you can’t reach the company. The suggestion is to collect upfront. Honor the in-network fees and you may get a refund check.
How do we know that the information won’t change after you build it? When you verify, check if there are any changes. Most of the time that happens at the end of the year. When you update one plan, you can apply it to the other members of your group.
Training can be very important right now too. If you don’t submit online claims, now is a great time to start that process. Audit your notes, make templates for auto notes for simplified narratives.
Justin Puckett is a founder of MB2, a practicing attorney and accountant. With the government discussing mandates that use the verbiage of emergencies as “life-saving”, what does that mean for us as dentists? The aim is to keep people out of emergency rooms when possible.
If a staff member is uncomfortable with working, they should be able to stay home unpaid.
If a team member gets infected, can the sue us? Anyone can sue, but be mindful and make sure you are supplying safety equipment and being mindful. It is okay to also ask patients to sign a waiver for treatment.
What about unemployment? Everyone should apply, even if their hours are reduced without being terminated. Check with your state on their particular regulations. Salary employees can be furloughed or their salary reduced.
Do independent contractors get unemployment? It is a harder burden to prove but apply anyway.
As an owner, if you pay yourself anything outside of profits, can we also apply? Yes!
If we lay off employees, will we still be eligible for the tax breaks? Currently, they are giving a two week grace period on this as well as relieving the penalties of unemployment.
If you have an emergency, but your assistant is on unemployment, how does that work? Adjustments are made on a week by week basis. Their amount paid would be adjusted for the following week.
If you are doing things outside of the normal pay, keep track of receipts to use as business expenses.
What are our rights as a tenant? If you are behind on your rent, can the doors be locked? Check your contract first. Some advisors are saying not to pay rent to preserve cash. Do not say you will not pay or do not have the intention to pay, but many landlords are being understanding. Evictions are currently being suspended for now because peace officers are not working and courts are closed in many states.
If you are concerned about being unable to pay your rent, how do we approach it? Essentially our businesses are being asked to shut down. Can we have an extension of the rent to the end or other flexibility?
Would a team member being in the office for calls be a violation of mandates? We are still considered an essential business, so it does not apply to our offices at this time.
Are there any risks if your associate is seeing emergencies without proper PPE? There is nothing mandated but use common sense.
If a team member works for a corporation and is being forced to work, what can they do? It is ultimately your decision. As an owner, consider how this reflects on your business. As an employee, you can make the decision to go in or not.
As an associate, how does it adjust if you are on a per diem? Be flexible due to the circumstances. If not, you may not have a job to go back to.
If I pay the gym and medical for my employees, do I need to continue? If there is a layoff, you do not need to continue.
Kyle Wallace is the founder of Wallace Specialty Insurance. He only works with dentists, and started originally with malpractice and has moved into other areas of insurance that apply to practice owners. The recommendation was that you could continue to practice for emergencies, but it is ultimately at the discretion of the dentists, not a mandate. With no mandate, be aware that there are no pandemic exclusions in a malpractice policy. Several states are mandated, so check your state policy.
What constitutes an emergency? Being in pain and needing treatment constitutes emergency care. The risk of refusing service as part of a practice carries a larger risk of a malpractice issue than treating under restrictions. Be careful of turning a patient away for treatment as a potential malpractice risk.
How does business overhead insurance work in this situation? Will the loss of business or business interruption policy apply? No, this covers natural disasters or damage to the specific building structure. The civil authority clause is not applicable because it is intended when another business becomes damaged affecting your property or access to your property. There is some legislation in New Jersey to remedy this coverage, but the loss to the insurance companies would be tremendous, and would possibly result in a surcharge similar to the changes that happened with 9/11.
If I am requiring my staff to come into work and they are exposed, how does that affect workman’s compensation? First of all, check that you have worker’s comp. This is a situation where exposure can be tracked directly to your office, so a claim may be applicable in this situation. Offering to staff to stay home without pay to prevent exposure is an option as well.
What about short-term disability, especially with no wait time? Short term disability will kick in if they are sick. Would it be a good idea to look into it now? If it is in your budget, look into it. At this time there is not a hold on new policies. Those policies only kick in if you are the one that gets sick. There is often a waiting period of 90 days. Short term can have a 7 or 14 day waiting period. If you are quarantined due to exposure, at least make a claim.
Most policies for disability will take at least 3-4 weeks to put in place.
Insurance companies are currently trying to work with people, so don’t go to canceling your policies to cut expenses.
Zak Allmand from Apex is in a special position amidst this unique health and economic crisis. How has it been as both as a business owner and a practicing dentist? He is dealing with the same struggles as you. He is keeping things running at his own office, but also want to keep Apex going. The goal of Apex is to support his colleagues.
Apex is doing a call savings analysis for new customers, but as a special promotional, they will not bill you for services or equipment until you have money coming into the office. This gives you a chance to analyze if this is a better deal for you.
Most companies have a monthly minimum amount for processing each month. The system is cloud-based, so you can even take payments virtually in a teledoc situation.
The virtual terminal is free, or other terminals start at $119. Clover terminals are several hundred each.
Not knowing the landscape of what is ahead, we are looking for opportunities to help. If you are a current client, they have options for things such as paying back a percentage as a merchant cash advance, lender deals or refinancing. They will come back to you with some options that may work for you. They are available to answer your questions, whether you are a client or not.
Lenders will look at the last 12 months to decide what kinds of lending and amounts they can offer. By acting now, you will not risk having a month showing no activity which will hurt your overall available credit. This program does not make a designated loan payment, it takes a percentage of your transactions later on so that it affects the future income less.
How fast can they find out if they qualify? It is shorter for current customers, but expect 2-4 weeks. If you are a startup, it will be very important to start working on funding right away since working capital may be gone.
If you have access to easy funds, great, but many people don’t. Some loans are immediately approved, whereas others may need SBA or other backed loans. If you wait now, many of the programs will be either shut down or overloaded with applicants. The interest rates for the loan can vary with the small amounts quickly paid out will be the most expensive, the purpose is to secure funds or have to close your business.
If you are interested in securing financing, contact ac@apexpaymentsolutions.com. For new clients for the merchant services contact zak@apexpaymentsolutions.com. Please take this time that we have to look at everything about your business and improve it so that you can come out the other side even stronger.
Ruben Kamp of Darkhorse Tech states that one of the biggest problems faced by offices right now is their server being onsite will need remote access. What are some of the security issues? Remote access is typically sporadic, but we are now dealing with lots of new devices and security levels, so it’s even more important right now. All setups need Antivirus, malware, ransomware, and firewalls as a minimum. A backup system with 2-factor authentication is also important. Make sure that all of your remote access is HIPPA compliant as well.
What are some IT things we need to be working on during the downtime? Use the day to upgrade your system or switch your practice platforms. It’s also a great time to learn more about your program’s offerings. Update or activate your patient list and purge patients.
Another suggestion is to plan out marketing for the rest of the year.
What should we do while cleaning computers? Turn off your computer first before cleaning as well as your server room or closet. Why should we clean them? You’re protecting your investment.
It’s a great time to mount your TVs or monitors or update your antivirus and spyware. If someone is working from home, you need to have secure devices and the device should be purchased by the office and only for work. Can you just take the work station from home? It may not be a great idea because the risk is that there is patient information on it that could be potentially accessed.
Mango Voice has offered lots of online and web features with their service. Today he is going over how to use some of these features to help your practice during reduced or closed hours.
To forward calls, go to the switchboard and drag and drop the line connecting to the line you want. Click on external transfer. Click transfer and continue by entering your number you would like the calls to ring to. If the call is not picked up within a set time, keep the standard voicemail by selecting the "require one to connect" option is turned on.
The mobile app can be downloaded as well as a softphone option. Go to https://phone.mangovoice.com/sipjs2call_stun/ Login as usual to your account on your browser. Chrome is recommended. You will need a USB headset with a microphone and may need to adjust your router if your firewall blocks the traffic. Call or message Mango for help with this.
Mango Plus is the messaging option that allows you to send and receive HIPPA compliant faxes, check voicemails and send texts as well as chat texts from your business number.
Mango Voice Special Offer: In light of Covid-19 shutting down many offices, Mango Voice is offering the remote services for all current users for free for the next 30 days.
Dr. Raghunath Puttaiah is a specialist in infection control, OSHA compliance trainer and epidemiologist. Do you recommend closing or only seeing emergencies? As trained dental professionals need to use common sense and use what we know. Use screening procedures and continue seeing emergencies with caution. Try not to do high splash procedures and post the protocol in your office and on social media. Use a skeleton crew, wash hands upon entering, and don’t touch things if possible, especially with dirty gloves. For an N95 to work properly, the seal has to be tight with a respirator attached. A regular mask keeps someone from coughing on you or vice versa. Masks are good for droplets, but aspirate gets through. Wearing a respirator mask for even a short time will make it difficult to breathe unless it is a negative pressure mask.
What precautions should we be taking and what procedures qualify as an emergency? What about the hygiene department who can’t work? Reduce procedures that include splashing, don’t polish or use a cavitron without a direct suction tip and preferably hand scale. If the patient is in pain, do a dry look first. If it needs antibiotics then do it, if it is a surgical extraction you need to wait because it uses a handpiece. If the tooth is bombed out and needs a root canal do it. To crown, you’ll still need to prep with a rubber dam, high suction, and 4 handed dentistry. Just avoid things with aerosols. UV suction air filters such as Surgically Clean air which is a centralized or portable system that reduces up to 95% of aerosols.
Is it true that hydrogen peroxide reduces the virus load? Do a preprocedural mouth rinse such as Listerine or Chlorhexidine. Life will move on, so be cautious but don’t freak out.
What do we do about lockdown areas if we have patients with temp crowns? Clean out by hand and reseal. To adjust anything, use chlorhexidine as an irrigant or a bur without coolant if done slowly. Can they use a cavitron with Peridex? Yes, but it is expensive and you will need to do assisted hygiene for suction.
Should facial hair be shaved? If you don’t, wash several times per day. You also can’t wear a respirator with one. In surgery, you should already use a beard net.
Is an isolite okay to use? Yes if it’s two-handed, but it’s also noisy.
Do you dilute the peridex or will it clog up the lines? Don’t dilute more than 0.12%, but either way, it doesn’t clog the lines.
Chlorhexidine stays for a longer period of time, but Listerine is sufficient or a short time. If you are using the painter's mask don’t use it longer than half a day. The biggest thing is that no matter the mask you use that you have a good fit.
When do you think things will get back to normal? The term novel means that we just don’t know. It could be several months. We should be used to infection control because of our jobs. Don’t expect the ADA to make sanctions on this.
What can we do to ease employee fears? You are the leaders in your office. You need
Dr. Justin Bhullar is the founder of High Performance Practice. He started looking at joining the best practices in his fourth year of dental school. He ended up in Canada as an associate. He then purchased several rural practices that he managed remotely. After selling he tried other practice models including startups. Today he has six practices in Canada and manages them from Florida. He thinks that mistakes are where you learn the most. Partnering with a good business coach or dentist who is good with the business aspects.
Mistakes: Be clear on you why and whether it’s a good fit for you. Discover and learn from the mistakes of others. Not every dentist wants to be a business owner or spend the time to learn it.
What are the biggest issues practice owners have besides not investing the time? There are over 300 potential issues he has found in working with practices. Common ones deal with people and systems. He is very transparent and doesn’t want to waste people’s time. He also focuses on a few smaller problems to help get to the next step in your practice. It’s about more than collecting a check.
Trying to work on your practice between patients or after work means something suffers. You have to take time to work on the business and not just in the business. Their aim is to give you more time to grow your business while doing less chairside. While working five days may be necessary, you won’t know until you try it a different way. There is no magic pill, but trying new things and tracking results will show you what can work better. When your ego gets in the way, things were often made worse. Listening and learning from people who have found success in areas where you are wanting to learn is necessary. They can help you with compacting the time by heading off mistakes as well as encouraging you as a mentor.
His newest project Dental Business Mentor is a partnership with Dr. Paul Etchison. This focuses on looking at performance indicators. By making video modules of concepts he teaches, people are able to gain the knowledge to implement the changes they need in their practice. They offer a year of access for a low price to help more people. In his own practices, he is finding issues that come up to address to add to their offerings. This method can save you money and give access to your entire team. Another benefit is that you can submit questions and if it is something that is a shared concern by others, they will create a video. The modules also give you time to pause and reflect or pace yourself.
His newest book “High Performance Practice: Management, Marketing, and Leadership” is available for only shipping and handling. Go to www.highperformacepractice.com and follow the link.
On a personal level, it is also important to measure things. Breaking it into the fulfillment segments: Family, Physical, Finances, Freedom, Fun, and Friends are all areas to evaluate for life balance.
Kelly Schwartz FB Live Kelly Schwartz and Minal Sampat are joining forces Kelly and his wife Anna have been teaching dentists how to become CEOs of their businesses. The focus has been on systems and patient retention. Minal specializes in marketing and acquiring new patients. They are doing a May 2nd conference at Dentsply Sirona in Charlotte that is limited to 75 people. The focus is growing your practice. Dr. Len Tau will also be talking about online presence. Kelly has been a force for good in the Nifty group through volunteering his services to our Spirit of Giving event. One dentist who received his full consulting package was able to add a hygienist as a result of the growth. They added an operatory to increase production potential and are continuing to grow. A second office has increased $40k in production in only two months. Minal uses numbers and conversion to prove results. She doesn’t sell products, marketing, or SEO. Her book, “Why Your Marketing is Killing Your Business”. The number one thing nugget from her book is that no matter your marketing budget, you can get patients for your money. When trying to schedule patients, know that it is okay to “love someone right out of your practice.” If the patient is demanding, does not refer or get recommended treatment, it is okay to send them on to someone else. A person can be a nice patient, but not a good patient. It’s not to say we shouldn’t be accommodating or kind, but when you have a high demand for appointments because of your current patient load, it is okay to create that space for growth. In addition, offering ASAP options if there is a change in the schedule. Do not call them cancellations. For patients that never do treatment, discuss the difference in philosophy is not matching up. Minal requires each client to assign or hire someone who will specifically be assigned as the chief marketing officer so that the ideas are actually implemented. Kelly requires someone to be assigned to recall to enforce what is being learned. Pre-appointment is not as important as planning for new patients and creating appointments for patients that are wanting to take care of their health. What are a few things they will learn from Minal at the event? The event is priced so that the first registration is $497 through March 15th and the second is only $200 so that the person who will implement can attend. There will be a survey ahead of the conference to allow you to ask for specific scenarios and needs of the attendees. The workshop will gear itself towards the needs of the attendees. Kelly will be presenting several systems to help implement patients returning and getting treatment. Nifty Deal Alert: Signup and mention Nifty Thrifty for a $25 gift card and Minal’s book for free! Plus if you act fast you can take advantage of Early Bird Pricing end on March 15th. Send an email to info@MinalSampat.com that you heard of the Nifty Thrifty Deal and you will receive a $25 gift card and my book! https://dentalsuccessteam.com/ SUPER Nifty Deal: Attend the course in Charlotte and receive a $1000 credit towards tickets for you and your team for the Dentistry Live Summit. www.dentalsuccessteam.com Charlotte, NC May 2nd
The Dentistry Live Summit is aimed to bring together social media groups from all aspects of dentistry. We will have speakers on insurance, group practice ownership, marketing and more. Aaron Boone of MVP Mailhouse uses data to change the way you think about direct mail. By mapping out your current patients, you can target similar demographics. Look for a deal at the Summit. Kinzie Hess Broxson of PK Performance Solutions will be speaking about insurance and how to improve claims acceptance. She will be addressing specific questions and claims to learn together. Send the EOBs to kinzie@dentallogic.io. Carlos Rodriguez, RDH is the King of Dental Comedy. Hygienist by day, comedian by night. Sandy Lee of Lighthearted RDH is excited to bring the joy and connection to other hygienists who can sometimes feel isolated. Dr. Anissa Holmes of Delivering Wow will be at the Summit sharing framework for delegations in your practice. Heather Kirby of RDH Rant started the group because she wanted to find a group of real people who can share their struggles. The group has over 10,000 hygienists only. She feels that it’s important to network and break away from the keyboard warrior mentality. They also love to pursue charity work in destistry or helping children. Nathan Ho is from the Dental Win Win group. He is speaking at the event as well as hosting his own Summit in Dallas this spring. Dr. Len Tau of Birdeye will speak on reviews and improving your local image. His group and podcast, Raving Patients is designed to help you get great reviews and how to handle a negative review and turn it around. It’s important to educate your entire team if you want to implement what you learn at an event. Dr. Robert Pick will be showing the Purple Cow Wow way to the Dentistry Live Summit. Distinguishing yourself from your competition is the way to set yourself apart. Dr. Janice Doan is an entrepreneur panelist who runs her three dental practices. She is bringing her expertise and innovative ideas for growing your business as a team. Summit deal: Buy 1 get one free ticket Deal 2: Pay for 3 team members and the doctor goes free
Evan Lazarus of Simple Impact Media the start of website design begins with increasing visibility in your area and ramping up traffic to your website. It’s not necessary to overdo a website. Patients are looking for information and aren’t looking through the site for pleasure or to become more educated. The most important information should be “above the fold” or the part before they are required to scroll. Use your brand and invest in it, but that doesn’t have to mean you go overboard with your site. It doesn’t necessarily translate into patient conversion. You can use stock images or things that convey emotion that don’t have to have high production costs. Medicine and healthcare often are searched more often in a desktop format rather than mobile. One of the user funtions that is beneficial is that the important information follows the viewer in their experience. Offering information or online booking are things the majority of prospective viewers consider highly valuable. How often does a website need to be updated? Fresh content is based on need and preference. Simply swapping out images or adding content can be done periodically, or you can keep a well-designed website for years. How can you view a website on a desktop in its mobile format? Press F12 if you are on a windows unit. It offers several viewing experiences so you can look at what may not be visible in different formats. Your website should give the right impression of your practice. Look at other sites designed by the company you are looking to use. Steer clear of companies who have been “loaned” a website. Own your domain so that it cannot be deleted if you stop as a customer. When pricing out a website, learn what is included. Copy is a huge component of website design. It’s not just the images and layout. Pricing should include all of the components to prevent you from being blindsided by the costs. For a free consult with a screenshare, which lasts about an hour, follow the link to book a consult time. Nifty Deal: Book a consult and schedule a website design or redesign and receive 20% off. No page minimum or maximum! Link: Calendar link if you would like to schedule a consult with Evan Lazarus: https://calendly.com/simpleimpact/initial-consult
Daniel Parrilli is the self-proclaimed conductor at Kettenbach. He has been with Kettenbach for 9 years as the general manager but has nearly 50 years of experience in the dental industry. Many of the products you use and recognize for impression material is from Kettenbach including Alginate, Silginate, and Futar. The company is a direct to consumer model, which gives you quick access to reps for questions and suggestions. Futar bite registration is the best-known product in their line. Customers like that it does not run off the surface and sets up rigid, which prevents distortion in the lab. As a result, you have less adjustment time. Labs love it because it is easy to work with and can be both trimmed and handle rotary use. Panacil is another great product that has virtually no shrinkage. It actually works better if the teeth are slightly moist. It can be placed with no dripping for excellent detail. Silginat is an impressions game changer. It does not dry out, has no cleanup or mixing. It will last and stay accurate, so there is no more calling the patient back for a new impression when replacing devices. It offers an opportunity to repour if you are not happy with your impression results. The core buildup product is dual-cured and comes in a variety of different shades. The ease of handling is what really sells it. The ease of flow without being runny is incredibly important. Visalys temp is a harder curing temp resin that does not chip or fracture. There are multiple products in the Visalys line. The newest product is Cemcore. It is an adhesive resin cement that is good for any materials and substrates used in dentistry. It can even be used for root posts and buildup core. It uses a tooth primer, restorative primer, and cement medium. It is also dual-cure. This product will cut down on products used, setup time, and overall experience for the patient. They also come in a large array of shades. Many well-known CE industry leaders use Kettenbach products because of their great quality. The Nifty Deal: 15% off your order for the remainder of February Call: 877-532-2123 and talk to an associate or reach out to your local field rep. Mention Nifty Thrifty Deal No limit on how much you can save!
Itena is a European based Dental Supply company. They are headquartered approximately 30km outside of Paris, France. Their composite material Reflectys is a Light-cured micro-hybrid with low shrinkage, natural tooth-like reflection, and can be easily sculpted and polished. It does not stick to instruments or gloves, making this product easy and efficient to use. There are options as both caps and syringes. It is also PBA free and comes with an autoclavable instrument for use. It was the first product in France for Itena, a company that is 15 years old. To order Itena products, look to your main dental distributors. Dentotemp temporary Cement is another well-known product that is strong and does not irritate tissues. Total C-ram is a stronger permanent specifically designed for ceramic restorations while Totalcem is geared more towards metal restoration bonding. Having products customized to the materials creates stronger bonding for better results. While they do not offer CE in the states currently, they are looking to include it in the future. Other items include Preventseal, which is a self-etching sealant, Provitemp is the short-term cement while Dentotemp is designed for 6-8 month temporary use. Here are the details about Total Cem: https://www.itena-clinical.com/en/bonding/39-totalcem.html Nifty Deal: Buy 1 Get 1 Free on Reflectys You can purchase from any US distributor and include the promo code NiftyThrifty send the invoice to amira@itena-na.com with the promo code available for three weeks only (until February 29,2020)
MB2 Dental Solutions is a DPO group that provides both support and autonomy to practice owners. Dr. Mauricio Dardano talks to us about the process and benefits of becoming an MB2 practice.
Dr. Kianor Shah is a general dentist who grew up in Germany and lives in Palm Desert, CA. While he teaches lots of strategies and concepts, peer to peer is a strong focus of his training. It is a concept strongly used in financial industries and other business factors and can provide success in the dental industry as well. By working with one another, we have a better opportunity to work on our own terms. What is the first step? Creating more networking opportunities to share information. So far over 70 doctors from a variety of specialties have been amassed to share ideas. The Top 100 dentists are a group of mostly practicing dentists at the top of their field. It’s not about people buying into a group or honor, it’s about leadership that can help plan and propel the industry to become better. www.top100doc.com How did you improve your production while working less? You have to work backward by picturing the end product. Start with the location, improve your education, and negotiate. Being patient and willing to wait to upgrade things when you can afford it. The fear of having to spend a large amount keeps people from taking the leap into ownership. Starting small is okay. One of the courses Dr. Shah is passionate about is teaching improved extraction strategies. His workshops cover preclinical preparation, anatomy, complex cases and sedation. He also lectures on things such as stem cell research, PRP, and other topics. Oral surgery skills are important in being able to treat your patients. The more you work on them, the easier it will become.
Carl Nofuente is an estate planner and a certified financial educator. What is the difference between a will and a trust? If you die or become incapacitated without a will, it will enter something called probate. It takes time and money to get an estate out of probate to release the estate. A will does not keep it out of probate but does designate specifics of how to divide up the assets. A typical fee to release an estate from probate is approximately 5% of the estate’s value. This amount can be as high as 15%. A trust avoids probate and keeps the record of transferred assets private. It is important to not just have a trust but to fund the trust with your assets. It is very common that the trusts are set up, but unfunded. Many people are unaware of this most critical step. Are there age limits to a trust? No, anything that you want to give to your family can be placed in a trust. You can set the rules for specifics of payouts based on percentages, milestones, or other requirements. Protecting your legacy generationally or keeping your children’s family assets in the event they divorce is an important way a trust can be enacted. A trust becomes effective as soon as it is signed while a will is only enacted upon death. Should you become incapacitated, a trust will protect you. If a practice is in a will, your family cannot sell it until it is released from probate. At that point all assets are frozen and anyone can make claims on the estate. The courts have to hear them out. In addition, a court can overturn your wishes in your will regarding who is in charge of your children. A trust will designate that person as a guardian, but financial decisions can be designated to another person or group of people. A trust can be set up to protect you from legal recourse. Setup can be both revocable or able to be changed and irrevocable trusts which cannot. It is also a great tool for remarriage and children from a previous marriage. A bonus tidbit for you: planning ahead for your children’s careers can allow them to receive merit-based financial aid, so start planning early. Nifty Deal: reach out for a FREE one-on-one assessment to identify steps you can take to plan your estate. info is as follows: (240)888-9019 or cnofuente@msn.com
Dr. Glenn Vo and Dr. Chris Hoffpauir are joining their Facebook groups, as well as many others to create the ultimate dental summit. They initially met through social media and realized how valuable it is to have support and answers to questions. While it’s great to build those relationships online, there is still something special about being face to face. They have chosen to create an event to network with other groups and bring a fresh perspective to dentistry. By keeping the attendees to only 500, there is an opportunity to build real relationships and experiences together. Alyssa Keefer, Dr. Eric Roman, and many more speakers were selected specifically to teach not only the doctors but your team as well. All of the speakers can be found on www.dentistrylivesummit.com Dr. Jared Van Ittersum will be speaking about practice growth, Dr. Robert Pick will speak on practice culture. Dr. Joe Maio, Dr. Janice Doan, and Dr. Josh Cochran are also sharing their knowledge and experience to benefit their peers. Want to know how to find and train up associates? There’s a course for that! Elijah Desmond and Dr. Anissa Holmes, Dr. Nathan Ho bring everything from tech talks to marketing. Sandy Lee, Heather Kirby, and Carlos Rodriguez show up big for your hygiene team too. Kenzie Broxson will be talking about insurance and Dr. Grace Yum Zimmerman will represent multiple practice owners. The event will be June 26-27 at the Golden Nugget in Las Vegas. Friday night there will be a Whitening Ball, and Saturday will be Carlos Rodriguez. And don’t forget about all of the Facebook groups representing at their booth. But of course, there’s a Nifty Deal! 12 hours of CE for the doctor is $400, team members are $250. Team deal to come!
Dr. Anissa Holmes is the brains behind Delivering Wow. They are now releasing the Delivering Wow marketing content. It began from a difficulty for her own office to come up with ideas and campaigns to help keep content fresh. They have spent the past year developing copy and content in addition to specialty campaigns for 12 different high value services. Each one includes images, social media content, and even blog posts. There are also share funnels for each one. Why was it important to try it in her own practice first? She realizes that if her own office was having the issue, they weren’t the only ones. Google is expensive because Google realizes that people are typing in to find things, so they charge a premium to advertise to those looking for specifics. Social media uses some of the same concepts from old school marketing, just updated to the current climate. The point is to get people talking about your practice. Consistency will be the key. Just copy the image, paste you applied information, and post your campaign. The campaign is about an idea and is aimed to get patients involved and sometimes your team as well. If your worried about getting stuck, there is an active community to share ideas and help you with your campaigns. Project Smile is a great campaign that gives away your own skills in dentistry to someone in need. The campaign only costs about $100. Engagement upwards of 5000 people have been noted, and it is the kind of campaign people will talk about and share. People submit their stories and photos about why they should be the recipient of Project Smile. It is a great way to make a direct impact in their community. The marketing campaigns are usually $297/ month. Nifty deal is $197/ month the first month. Go to https://www.deliveringwowmarketing.com/monthlymarketing paying yearly will save you about $1500. Use the code: niftythrifty The Delivering Wow Summit is March 12-14th 2020 in New Orleans. The VIP day before is specifically for doctor leadership. Excellent speakers on everything for your team and docs, a Whitening Ball set in Mardi Gras World, and great opportunities for personal growth. Go to https://www.deliveringwowsummit.com/ and enter code: Nifty Thrifty for $100 off
Channel D Dr. Michael Sernick and Jordan Sernick are the masterminds behind Channel D. Dr. Sernick loved crown and bridge work and could gain the skills, but needed to gain the patients. Most of the courses on case acceptance were focused on sales, and he didn’t feel like patients build trust and want to accept treatment if they feel they are being given an “upsell”. In Australia, he was legally not allowed to advertise his practice beyond a sign, so he was forced to think within the confines of his office. He wanted to engage the patient and educate them simply before they are seen. At that point, the patient has a better understanding and can recognize issues in their own mouth. Preparing the patient improves the chance of getting a yes. Humor and creativity is a big part of the Channel D videos. It engages the patient, makes them laugh, and helps the information to stick. A customized product allows your office culture to be represented, bring a level of familiarity, and show that you invest in your practice. Other programs are out there that can be very clinical and hard to understand. What kind of impact did you find when you initially released Channel D in Australia? They initially tried different ideas and developments in offices in Australia, and because Dr. Sernick had a good doctor following, the product quickly caught on. After using the product in our office, we find that people are more easily engaged in conversation, and feel more comfortable and engaged. When they mention the videos, instead of just saying thank you, use it as an opportunity about conversations. Asking what video they liked or were interested in can raise questions for patients as well as their families. Patients who are more educated will also tell their friends and become a great referral source. Currently, they have over 120 videos that are both educational and informative. New videos are created every 2 weeks and are often based on suggestions or needs of the offices they serve. This means your videos don’t remain stagnant. By staying on top of changes and procedures in dentistry, they can make videos to be on the leading edge of what patients are looking for. The videos do not have sound because it is intrusive. The idea is not to enforce viewing, it’s to catch their attention. Education is through the short clips that hold their attention. Older people enjoy them as well as younger patients because they are fun. The playlists can be changed, but the idea is to broadly educate on aspects of dentistry that may be affecting the patient or people they know, but may not be the primary reason for their visit. The Nifty Deal: Channel D Media Stick is usually $140 and fully customized videos for free along with 2 months of free service. Additionally, the regular price is $190 per month, but they are offering 20% off the first 6 months. That makes the cost about $150/month. Use code nifty19
Jonathan Karren is with Mango Voice. After some rough spots, in which they were very upfront, they opened more data centers and built more redundancy to prevent service interruption. When there are issues, they are members of the group and work to resolve the issues for customers. What is the connection with Modento? They have developed screen pops that bring up the patient’s immediate information on their account. By collaborating as the best in their respective fields, they can work harder for you. You get the typical VoIP features, and they also have Mango Plus for in-office chat, two-way texting, and many other features. One particular new feature is the ability to text directly from your business number. SMS notifications can do an automated text message before pushing it to voicemail. The message can even be customized to include a link to online or third party scheduling such as LocalMed. Call recording is important as well as using multiple numbers to track marketing campaigns. It’s included with your basic service. The standard package includes one phone number per telephone in your office. Additional lines can be purchased for $5.99/ month local or $9.99 toll-free. This is generally less than half the cost. While they do not have data mining and such, the number of calls, specific line reviews, as well as the call recording and analytics on the number of calls, answered. That feature alone can save people several hundred dollars per month. Changing to VoIP increases productivity. The SMS feature alone could bring one patient in that would be worth more than the “savings” you see. The difference between a landline and VoIP reliability is so negligible that the additional features far outweigh what small difference you may experience. Upcoming features will allow you to text and call from the app but show that it is coming from your business line. They also have the ability to call from the website or use the phones from any internet connection. The Nifty Deal Free month of service or 3 months of free Mango Plus https://mangovoice.com/upgrade/ Free phones with annual payments Free mobile apps Free Hipaa eFax Free Integrations https://mangovoice.com/nifty/ No contract until the end of the month for Black Friday! To get this deal: Message Jonathan Karren Contact Mango and Mention Nifty Thrifty https://mangovoice.com/upgrade/
Dr. Jose-Luis Ramirez is the founder and director of the Los Angeles Institute of clinical dentistry. We discuss using porcelain veneers to treat severe wear cases. Treating these patients is not only aesthetic, but it is also treating pain, headaches, and other secondary issues. Cutting a tooth for a crown weakens the tooth structure and will not prolong the life of the tooth because the patient is still grinding. While veneers are not the only way, it does help to bring a positive aesthetic that plays out in their lives. There is a lack of guidance from anterior teeth and can help improve the mechanics of the bite. Zircona crowns force margins below the gum. Occlusion is a mechanical system. The 3 golden rules: 1. All our teeth need to hit at the same time with the mandible centered. People do not always realize they shift. Anterior and canine guidance is imperative. Overjet is necessary. The jaw needs to open and close without rubbing. Getting the bite seems to be one of the most difficult parts. While there are different approaches, the principles are the same.
We need good quality photos and casts. Futar is a great product for a quick set. Silginat is hydrophilic and works well in the mouth. Calibration and wax-ups can help us guide best practices. Once wax-ups are done and the plan is in place, begin prepping with minimal structure loss by using a supragingival approach. This is a case where digital is not the best approach. A scanner is amazingly accurate, it is the printing process that has error because it cannot currently reproduce the margins with the level of accuracy you can get with impressions. You risk sacrificing tooth structure to improve your scan. Why is being minimally invasive important? When we do a regular crown, we cut as much as 75% of the tooth structure. The risk of coming in contact with the pulp risks the chance of a root canal. It is also better for periodontal health and is ultimately faster. The science behind the method supports the approach and is ultimately healthier for the patient. Every time you go below the gum, there is inflammation.
The Nifty Deal: Buy 5 boxes of Futar bite registration for only $150 Silginat and Panacil are 30% off This deal expires 11/16/2019
Even Lazarus SEO expert, at Simple Impact Media If you are not in the first few options of a local search, you might as well be invisible. There are3 sections of Google. The top section is ads, the second it's based on a local map. The third part of the page is your general search. Google has changed to be based on who pays the most. If you are getting lots of reviews but no one sees them, what is the point? You need to be found, be visible, and reputable. At that point, we can convert them. Google's algorithm is hard to understand. The three elements you need to understand are relevance, distance, and prominence. A good SEO company helps you build your prominence. A search of 3 miles in any direction. Google keyword search may give an entirely different result .5 mile away East vs West. Being in the 3 pack doesn't for8 out of 10 dentists. An indirect search should also be able to find your practice. Results can differ based on multiple factors such as population, number of competitors. Google my business listing is a simple report that can compare your SEO results month over month. Indirect queries show how often your listing is being seen in relation to noon specific searches. Why would conversions not be as high as we want? Google is moving real estate. You have to keep up with the momentum. It is a moving target that you have to continue to address. If you purchase AdWords does it increase your SEO ranking? No, as soon as you stop paying you go back. He does recommend paid advertising as well as trying to get the 3 pack. The algorithm used for maps and websites is different. You bet to hit all of them if possible to increase reliability. If you are looking at a market that is a competitive space, it gets more important to develop your ranking. What are some things you are looking for during an audit? He looks for ranking, keywords, competitors, and searches by whatever procedures you are most interested in. It comes down to whether the reviews and engagement are working to convert the new patients. Being able to address patients 24 hours a day connects you beyond business hours. Video, especially time-stamped video is important so that people can get directly to the information they want.. The more videos you have the more info they can gain. What if our website isn't working well for us? The audit can tell some of the information, and he can build them if needed because it is the central hub of your marketing. You are so far behind the game. Nifty Deal: The typical $1500/ month is 30% OFF for the maps package The second package is to help build prominence by including maps and websites. SEO and website package is usually $3000/ month but offering 30% off as well.
Dr. Jim Downs is an educator at Arrowhead Dental Labs. Their courses are some of the best CE at a fantastic price. Dr. Downs got into dentistry after playing goalie in soccer and broke his jaw. After wiring his jaw shut, he became interested in dentistry and TMJ. He is still a practicing dentist, which allows him to relate to the dentists he teaches. Communicating with patients to discover the real need and how they arrived at the current situation and finding a way for them to afford it is incredibly important. Don’t aim for a patient’s approval, give them what you would tell your own parent. Remember that you are a doctor of the oral cavity, not a mouth mechanic. Honor your abilities. The course is interactive and deals directly with a patient case. Cameras, observation, and talking through the procedure make the learning truly immersive. Everyday Occlusion courses are condensed to 2 days. Learning to communicate with labs and learning from the lab directly on what you need for a successful case saves time, money, and contributes to patient success. Improving your own skills will improve your lab cases. The idea is not to find fault between dentist or lab, but to work together to improve your cases in general. Courses are kept small so that there is an opportunity to learn from each other and to make it more personable. Small groups keep the heart of dental education alive. The full arch course is limited to 6 people. Repeating the course to learn more is encouraged. The lab has seen improvement in the work submitted to the lab after the course, and they also address improving case acceptance. These cases aren’t just for new grads or less experienced doctors, they are for anyone who wants to grow and improve their skills. Nifty Deal: 10 Year and Under New dentist program, or full arch and back to the basics courses. $350 off, just mention you are a Nifty Thrifty member (Some courses excluded) Arrowhead 800-995-7243- Peggy https://www.arrowheaddental.com/education/
Dr. Emily Letran has proven you can have it all. She talks about work-life balance, prioritizing, and of course a Nifty Deal.
Crazy Dental is bringing lots of new products such as luxacrown, which is a high-end temporary material, Nifty Price $276.30. Young Infinity Cordless Handpiece with Bluetooth with the Nifty Discount is $643.36. It comes with foot pedal, handpiece cradle, 3 nosecones, and 25 disposable sleeves. It can also accept any prophy angle, which will save you time and money! FujiSEM Evolve is a new product that can be seen even better under a curing light. Itenna composite and temp are on special for Buy One Get One Free! When you order for the first time, you will get the monthly newsletter with the latest products and promotions. Want tickets to a bowl game? Ask them what it would take to get tickets with your deal. Now that’s crazy. They have a 110% guarantee that their prices are the lowest in the industry. The winner is Missouri City Dentistry in Missouri City, Texas and Dr. Natalie Hun! Congratulations on your $1000 reward toward travel. Gobble Gobble Deal: Any $1000 order and above placed from now through the end of Nov 19th will be entered to win a $500 Thanksgiving dinner and/or entertainment package. We will pick two winners at $500 each. It can be used for your yummy Thanksgiving dinner or a brand-new TV so you can watch your Football in style. Do not forget to enter your Nifty Thrifty codes when you order at www.crazydental.com. This deal does not exclude your always 10% discount and free curing light for orders over 1k. Coupon code "Platinum10" gets you 10% off and code "Platinumlight" gets you your free light for you 1k order, nor does this affect our 110% match for authorized dealers guarantee.
In our poll we asked about different anesthetic options and suggestions included going slow, distraction, single tooth anesthetic, and buffering. Going slowly is the key to painless injections. Dr. Malamed was contacted to partner with OnParma to research and improve buffering. The day after an injection they are sore due to the pH level of the injection. Buffering raises the pH to 7.3 to mimic the pH of the body. This allows the anesthetic to work more rapidly and lessen the post effects. Buffering is done with sodium bicarbonate. In medicine, the most common local is lidocaine. In sodium bicarbonate bottles, the pH can range broadly. A pH off balance can create edema, but that is the only risk of DIY buffering. Anutra medical has been doing buffering for medical and branched to dentistry. The doctors he has spoken with were unhappy with that option because it was a foreign syringe and process, and it was limited to lidocaine. Single tooth devices can be a good option as well. The Wand is a good device to use, vibraject is okay, but emulates something we can do ourselves. Prescription grade topical is questionable because it is not standardized. With DIY multidose vials, you can use them over and over again. Dr. Malumed did research for OnSet but is not a paid consultant for OnPharma. Using the system, the buffer quickly mixes. Wait 2 minutes to test, retreat if needed. There is no need to wait 10 minutes in between. This allows you to be more productive and better experience for the patient. For a “hot tooth”, especially mandibular molars, they can be especially difficult to numb. Buffering is especially valuable in the mandible. Prilocaine has shown there is a higher case of paresthesia in the mandible. What about using articaine with children? The study only used children over age 4, but it is safer and a better option than lidocaine. The half-life is 27 minutes, so it is much less likely to create an overdose. For a “hot tooth” would buffering help more? Yes, it is much more effective. One of the biggest reasons a person likes and recommends their dentist is painless injections and procedures. Buffering meets both of these criteria. There are also other options for nasal spray anesthetic or medicines to reverse anesthesia to increase the patient experience. Craig of OnSet system- They have been in the market since 2012. The cartridge of sodium bicarbonate can be used within 7 days. There is both the sodium bicarbonate cartridge and a mixing connector. The system mixes the solutions, put it in the syringe and deliver as normal. An unused cartridge is good for 3 years. Once activated, you have 5 days to use it. This means it is half the cost as when it came out and could only be used for one day. Nifty deal: Onset $499- 80 injections worth of sodium bicarbonate and delivery system. $449 with guarantee of 120 days with a 15-minute call about using the product and a 5 minute follow up call will allow you to be refunded the unit. They also offer free shipping with this deal. 877-336-6738 prompt #2 Tell them you want the Nifty Thrifty Deal
Gregg May – No matter how dentistry is changing, it still comes down to building relationships. One thing that can help in case presentation is to use the 80/20 rule. Spend 80% on personal questions and 20% on presentation. Dr. May dealt with Hurricane Katrina and after rebuilding, his practice caught on fire. He rented a few ops from a friend while rebuilding. In 2008 he was hit on his bike and injured himself. He tore his C4, started using pain meds, went through a divorce, and yet he persevered. Learning communication was necessary for case acceptance. By realizing how necessary it was for him to get cases so he could get paid, he learned the importance of building rapport with patients. You can’t field this out because patients look to you as the expert and leader in the office. Marketing is expensive and you become susceptible to the need for new patients when you can focus on getting treatment rates increased from the ones who do. How much time should we take with a patient when you have a busy practice? New patients need 90 minutes because it should be the doctor who goes through their medical history. Money, time, fear, and value are the main objections to treatment. Get the objections out of the way before presenting treatment. Leave money issues for last because you need to identify why the treatment is important to them due to quality of life, pain, etc. People buy from emotion and justify with logic unless they are in pain. Give patients options for financing to overcome the financial hurdle. If your skills are that great and you aren’t trying to help as many people as you can, you shouldn’t be in dentistry. He is part of a core group that focuses first on unscheduled treatment. That aspect alone pays for the fee. Consulting dentist to dentist gives a relational aspect that other consultants may not have. Training your hygienists to build rapport and keep presenting treatment can be beneficial to your practice as well. If you aren’t getting patients to accept treatment, you need to learn how to present care with compassion. Doing the same thing will get you the same results. Nifty deal: First 2 months of a 12-month commitment are free. To get the deal: www.tcgroup.io for info and tell them you saw the FB live in Nifty Thrifty.
Jeff Guidie is the CEO of 4G Dental Labs 4G doesn’t charge a model fee for a nightguard, a nightguard will run between $59-$79 dollars with no additional cost for scans vs impressions. Implant packages make it clear on your costs with no hidden fees. While they do not do sleep apnea advices, he does have several labs he recommends. Their newest improvements include a customer portal to look into your cases. Check for shipping and receiving information, case details, online bill payments, etc. It will go live October 28th, with a link on their website. First time users will need their account number for setup. What is the 4G Learning Center? It is a new space coming in early 2020 for CE events and training for approximately 50 doctors. He will make a great deal for current customers. Host your meeting free as a customer! A full zirconia crown is $54, but you can take $5 for a submitted scan. High translucent zircona is excellent for premolars and anteriors for $69. Emax crowns are $85. Layered zirconia is $79 for a midgrade option. Shipping charges are included on fixed cases. Removables have a $7 shipping charge. All cases have a 2 week turnaround time. To start with 4G, go to the website and request a starter kit from the “contact us” 833-682-6301 or email admin@4Gdentallab. They accept multiple platforms for scans if converted to an stl file and put in Dropbox. Nifty Deal: New customers- 10 crowns and the 9th and 10th crown will be free! No need to track anything, the deal is automatic. Current customers- any referrals you send, you will get your next 2 crowns free when they order their 10th crown. Thank you to the Nifty Community for the relationships and growth you have helped them experience in the last year.
Brandon Bomar of Professional Dental Services talks Prexion CBCT. Let’s start with the facts: #1 PDS is the #1 dealer of Prexion 2 PDS is a dealer all over the country that can support 3 Prexion has a complete 10 year warranty from day of purchase 4 Excelsior Pro has 5 fields of view 5X5 to 15X13 5 .3mm focal spot for exceptional image quality The Excelsior provides excellent view of the airway for sleep, ceph arm for ortho, and many more. Standard scan has over 500 slices up to 1000. There are never additional fees for service or calibration, unless your state requires as such. It self-calibrates each day. When looking for the best CBCT, is it a good value, what do the numbers say, and is it best for your practice. Liability in getting rid of your old unit can be an issue. Few reps will uninstall your unit and reinstall somewhere else. PDS will be guaranteed to give you the best price. Direct contact information - Cell - 602-733-4688 -- Email - brandon@pdsaz.net -- Feel free to send Brandon Bomar a message through facebook messenger as well for those "apples to apples" quotes!
Kenzie Hess Broxson is an expert in dental insurance claims and co-founder of PK Performance Solutions. Her new Facebook group Cracking the Dental Insurance Code has amassed over 3000 members in the first few days. Outsourcing insurance can be kicking the can down the road, but having an in-office specialist. Training someone in your office will help your local economy, be self-reliant, and serve your patients best. PK Performance offers an E-learning program that is interactive rather than a video system. By starting with foundations of dentistry to learn treatments and technical aspects of dentistry, you gain a greater understanding of what a procedure entail. Comprehension checks along the way help to identify weaknesses or things to review, and the learned is not allowed to move on until a percentage of comprehension is reached. The doctor can see the review results to oversee their training. If you have a potential new hire that says they have experience, you can have them take only the exams to assess their skills. The dentistry basics module works through the processes of different procedures, then they learn the basics of insurance, followed by narratives and submitting claims. If you are still having difficulties, PK has a portal to help with complicated claims or possible issues that you may get stuck on. Where can you find their site? www.PKPerformancesolutions.com It is a platform rather than a class that you go through once. Kenzie began in the banking industry, but was recruited by a customer who was a dentist. She was fortunate enough to have an excellent mentor to learn from, and now they are partners. The dental industry needs more successful onboarding for new hires, and this fills that serious need in regards to insurance. How long would it take for a new hire to get through the program? It is self-paced, but it should take a few weeks. It is not something to binge watch. Taking it in smaller sections will help with retention. One of the most important things to remember is to have good notes and clear narratives, preop xrays, photos during and after, doing buildup and crown on the same day, and make sure your attachments are included. Claims reviewers have a quota and will deny it immediately if they don’t have anything they need at submission. What is a scaling vs. SRP- you need perio charting, narratives noting bleeding and calculus location, and FMX. Some clearinghouses require formatting of UL,UR,LL,LR or 1020,30,40 etc. What is the goal for your group? I was inspired to help people with my expertise because it is an area with a lot of questions and need. The platform has an automated or customizable track to design the program specifically to your office. They are also partnering with Dr. Raghunath Puttaiah to offer HIPAA and OSHA training/certification as well. The fee for Basic Standard Package is $2900 for the first year, then $2400. Customized is $5,100 the first year then $3,600 per year after that. Nifty Deal: Standard Training Program: $2,700/year ($200 off), $2,400 year 2+ Customized Training Program: $4,700/year ($400 off), $3,600 year 2+ 5 Day Free Trial Go to https://pkperformancesolutions.com/nifty/ to see the Nifty Deal and schedule a time to talk!
Dr. Casey Culberson, creator of the Molar Media Mount He went to University of Washington for undergrad and dental school. After starting out covering for his childhood dentist, he then bought into a partnership. The molar media mount is an attachment to a dental light to allow patients to see a video screen simply. He finds it’s helpful in guiding a patient’s head in the direction that you need. The design is lightweight and can be easily removed. That makes it safe and simple to use in the office. The distraction makes a patient easier to work on, less anxious, and less worried about the time spent in the chair. The tape is the same used for GoPro cameras to keep it secure. It is easy to install due to the adjustable part and 4 screw construction. There are no cables or wires to deal with, just take the Ipad off to charge it at night. They also sell Bluetooth headphones direct from the manufacturer. The device is easy to clean and use. Use a matte screen protector to prevent reflection. You can incorporate the tablets you use for other office services. Can you legally stream Netflix in a business? Get a motion picture license through the ADA for $300. Nifty Deal: Buy 2 get one FREE Bonus: Use code DRVO for 15% off of your order. Large scale orders, contact Casey directly for even better deals.
Dr. Paul Etchison, Dental Practice Heroes Podcast owner, practice owner, and writer Did a startup 7 years ago in the suburbs of Chicago as a PPO practice with an expansion to 11 ops. What mistakes did you make? We didn’t look at metrics because the patient flow looked good and didn’t focus on reappointment as they should. We check for additional family members to incorporate and make sure they understand what is happening and the time constraints of the appointment. They also do recaps regularly to see how they can improve. With 26 team members, it is important to have team leads to help with decisions. We also need to recognize that people make mistakes. If not, we risk people hiding things or avoiding conflict to prevent getting in trouble. In 7.5 years, no one has left because they are unhappy. He works 6 days a month seeing patients doing only ortho and uses one day a week for administration. They are very full days to maximize the dollar per hour. Have you ever fired anyone on the spot? Yes, but only when they had worked for them only a few weeks. How do you handle raises? Cap your salaries at a solid percentage and employ a bonus system. As the production improves, they can adjust for increased pay. How do you create a good culture? Make mistakes okay. Let your team know it is a part of the process. Communicate with your team and ask for honesty and really listen. Do the right thing before people ask for it. Dental Business Mentors is an online group of CE courses to learn how to better yourself as a business owner. Monthly membership is $500/ month or $3000 per year. The Nifty Deal is $350 off. This includes the videos and all documents in their programs.
Dr. Robert Pick of the Pick Group. Life changes quickly. One moment in 1997 he thought he had a stomachache which turned into a ruptured appendix and rapidly spreading cancer without missing work. He pioneered using lasers in dentistry. This opened many opportunities for him to work with Fortune 500 companies and gain insight into business practices. He started the Pick group to help build stronger dental practices with business ideology in mind. What helped you get through that tough time? He loves what he does as a periodontist, as well as teaching and helping others. What’s up with the purple cow? It is from a book. If you saw a field full of black and white cows and one purple cow, it would stand out. Stand out for all the rights reasons, but stand out. Purple cow wows are things that make you stand out from the competition. If you figure out your why, you develop your business as well as your mission and culture. Build a relationship with your patient and you will have 100% treatment acceptance. He meets every new patient in a separate room and the assistant will help while you do the exam. It builds trust in what you say. How do we find out where you are speaking? Go to the www.thepickgroup.com What is your advice for dealing with today’s team members? Learning the DISC profiles and hospitality quotient, which is the natural curiosity about people. How do I deal with staff? Staff is an infection, you need a team. Wait until the end of the day and bring your office manager in to handle it. You need to balance the clinical and CEO hats. Be careful in setting your tone at a morning huddle. Issues should have been done the night before. Don’t shy away from your team knowing your numbers. Your team will be able to help rally around you. Get 4 half-hour calls for 50% off by emailing The Pick Group with the word Glenn. Regular price is $1,100
Aaron R Boone, CEO of MVP Mailhouse PPO practices are entering the end of the year where benefits are used of lost. Now is the perfect time to meet the deadlines to get mailings out before the end of the year. By getting in early enough, you get the chance to find them and their family members available spots on your schedule. Don’t turn away potential patients, be prepared! When is a good time to mail? August is typically a great month for everyone, but then Sucktember hits. October sees a bounce back, but you can finish strong with new patients and procedures. They look at neighborhoods within a distance from your office that are targeted based on everything from family demographics to media preferences. Using their Map IQ system, they input the locations from your last three years of patients and look at the trends and barriers to new patients. An analysis of the area and demographics helps customize the most effective marketing plan, whether it is EDDM or other marketing methods. No more mailing blindly. MVP will do the Map IQ for anyone for FREE! The mailings have customized phone numbers to track which mailings are effective. They can still get mailings out by the end of the month. Mail in November needs to be the first 2 weeks. December will need to be the first week of December. If budget is a concern, 2 mailings can still be successful. New practices can still use EDDM, but working from the inside out rather than a blanket campaign to the city. The MapIQ will target not only routes, but specific homes on the routes. Eliminating your current patients may help you spread your mailer budget to previously untapped neighborhoods. He has been in the direct mail business for 8 years and only focuses on the dental industry. To get started, schedule a 20-minute demo with a heat map (places where your patient base is coming from the past 3 years), links to the best mail routes as well as a starter or mare aggressive plan. What kinds of deals work best? Call tracking and analytics as well as listening to the calls to find out who is responding to what. Using metrics from previous mailings will allow the successive mailings to focus on the most successful responses. They educate your front desk on how to answer the calls. After the 3 mailings they do an audit against new patients and response calls to let you know the results of your campaign. Nifty Deal: Free Heat Map Analysis, Complete a 20 minute demo and get 250 designed referral cards for free, Sign up and get another 250 referral cards free ($400 value) Discount off a 5,000 mailer of $250, 10,000 mailers gives $500 off, 15,000 mailers or more $750 off
Vanessa Gilbert, head of Marketing at Quantum Labs Toothcases are a great way to give your hygiene kits. The plastic zipper cases are reusable and have a spot for your business card. A reusable item that your patient enjoys can be personalized and gives frequent reminders of your office all the time. Imprinting is only $.13 each with no setup fee for your image. Lip balm that can be customized for your office as well as floss and other products. The kits allow you to leave a great final impression on your patients. The company started with exam gloves, toothbrush heads, suction bottom kids brushes, and more. Where did the name Quantum come from? It was chosen for the technical aspect starting with their gloves. They focus on gloves that have consistent fit and style so you never have to guess if you are getting the same product quality. Toothcase kits start at $.30 each and go up depending on style to around $.80 each. Adding the toothbrush, toothpaste, and floss is only $1.09 for their basic kit. The bags are TSA compliant. Online you can build your own case and additions. Save even more if you join their savings plans with scheduled ordering. Order samples online to check out, and there is a 100% satisfaction guarantee. They will even pay for the return shipping! Prepack your kits for an additional $50 if you choose. Prices are kept low because they are direct from the manufacturer. By testing and keeping only the products that are both good quality and value, they can save you even more money. Some brushes are customizable with a logo or lines of print. Quantum labs is offering an ongoing Nifty Thrifty 10% discount to new and existing customers. Phone 800-328-8213 and mention Nifty Thrifty Use promo code NiftyThrifty online at www.QuantumLabs.com to save 10% off your orders. ***It is not combinable with other promotions except the 11th case glove promo.
Why is the front office so difficult for many doctors? It’s a lack of knowledge and the fear to say, “I don’t know what I’m doing”. What are some of the most common questions? How do I deal with the doctors? The front does not get the same kind of training that a doctor may get. A lack of communication and a lack of training creates a big disconnect. There is no school for front office like there is for the doctor, hygiene, or assistant. Most of the time they have to learn as they go. Front office rocks has over 300 videos that focus on different topics and positions. Their coordinators work through the practice’s individual issues and customize the track. Team members can watch together and learn. The hot topics are insurance, phones, and cancellations. There are three types of no shows: new patients, doctor production, and hygiene. Each has a different issue that must be addressed. The focus of doctors is production, but they need to focus on case acceptance. That falls on the doctors for responsibility to spend time with the patients to build trust and to show the need for treatment. The front needs to know the numbers, just like everyone else on the team. Knowing the metrics helps them to be more productive like the back office. In regards to phones, make sure the phones are being answered all the time by trained people. The phone is the most important piece of technology in our practice. How do we need to handle price shoppers? Don’t give prices when possible. We can’t diagnose over the phone and stress that they should be in the office for diagnosis. Try to turn calls into consultations. There are 3 ways to use or system: New hires, subject-specific, or as a team activity. If you want anything to change, you need time planned to make those changes. Ongoing training is important because we get beat up in our jobs and become frustrated, complacent, or need new skills. If you aren’t growing, you’re stagnant. Next year they will do events that are small, subject-specific events that include live stream option with CE. They will be a day and a half in three different locations. The information will be on the Front Office Rocks website. How do we get today’s employees to be engaged? State your why, goal and focus. Allow them to buy into the goal and they will work hard for you.
Dr. Rajan Seth- Dr. Seth moved from England to Cincinnati to become an American student and did a degree in Finance at the Ohio State University. He did a GPR and started a practice in Delaware, Ohio. He fell asleep at the wheel on the way home from work, and the accident made him shift his perspective about what he wanted out of life. He decided to pick up and start fresh in Arizona. He suggests that we look from an encompassing perspective rather than a single focus. He looked at the things he wanted out of life, the lifestyle he enjoyed, and benefits for licensure and taxes. He discovered that his why was implant dentistry. We need to change the perspective that dentistry is a race to the bottom. The fear of what is on the other side is what keeps us in fear of action. Be a part of your own growth and awareness of yourself. The 3 P’s are physical, personal, and professional. He went to a Tony Robbins event and realized that he had a lot more work to do on personal growth. Spending so much money to improve our practice is great, but why should we invest in ourselves. We all have 24 hours in a day, but we are living and dying on a constant continuum. What qualities do you look for in team members? Basic confidence, being on time, being reliable, passionate, not necessarily knowledge of dentistry. He hires based on personality and would hire someone with no dental experience unless we don’t have the training systems in place. If the pace of the environment work for on the job training is acceptable that is fine, but expecting someone to rain someone while they also do their own job is poor leadership. Bringing your team for CE helps everyone to grow. Don’t be afraid to ask for help from knowledgeable mentors, the execute the plan. Start with an easy case and plan the time. Dry runs with your team are an excellent way to build confidence. Be real, authentic and live for yourself, not for your family or peers. Dr. Seth will be at the Dental Implant MBA event the first weekend in October.
Show Notes Dr. David Epstein- Wonderful Dental He started out as an electrical engineer but decided on dentistry after meeting a dentist in a bridge tournament. While in dental school, he ended up working well with kids and went into pediatric dentistry. He enjoyed a 50-year career in peds. Tips for working with children: Speak softly to calm a child and force them to listen. Pay attention to all of the senses because kids are sensitive. Talk to them and they are more likely to follow directions. One of his former patients is now a doctor in the practice! What was your motivation to start Wonderful Dental? He saw kids having bad experiences with terrible tasting prophy paste. He found someone who could make it, but only in large batches. He didn’t know how he would use all of it, so he started selling it to his friends. Most parents don’t want to see their kids get fillings or dental work. Focusing on the benefits of recall and prevention. Fluoride doesn’t taste delicious, we all know, but there is an improved flavor. An additional tip is to stir it for at least 10 seconds to evaporate the alcohol and lessen the bitter taste. He believes that we can give a good quality product for a very reasonable price. It may not be huge savings, but the little pieces add up. To help answer the need of the dental community, they designed a slightly coarser adult paste with the same great taste. It comes in chocolate, mint, and many other options. They offer free samples to try in your office. How do you order? They only sell direct to consumer to keep the cost low for the buyers. If they save money, we are passing the savings to you This is a family business that is online that has been open for about 3 years. How do we handle the parents? This generation is more entitled and wants to direct and want to direct their child’s care. Remind them that you are only doing what you would do for your own children or grandchildren. X-Rays are not always needed if there is little history of concern. What advice do you have for newer graduates? Find a friend who is a financial person who can give you advice, look to them for knowledge. The burden of student loans adds to the pressure to make decisions that risk compromising your ethics or values. Nifty Thrifty Deal: $5 off a box of prophy paste packages of 200 beyond their already low prices. The prophy paste is both nut and gluten free, and comes in wonderful flavors like Website: https://wonderfuldental.com/ Use Code: PY25TST
Kinzie Hess Broxon answer viewer questions about PPO insurance and how to approve your claims and lessen appeals.
Show notes Cash Flow Quadrant- Job, Owning a job that needs you, Expanding to a managerial role, Passive investments Same Page Mastermind There is a difference between owning a job or being relied heavily on for the success of your practice. The ideal is investing in passive income that you are informed about. Step 1- optimize your business Step 2- find knowledgeable people that can help you invest Having systems that don’t need you are what makes a true business with the kind of freedom you want What works for one person investment-wise may not work for others The hot seat model doesn’t dictate the time spent in the Mastermind, it is a way to directly talk about your struggles and concerns and get advice from a large group of knowledgeable peers. They include action points that you can take back and implement in the next 90 days. Sharing in the hot seat gives others a chance to learn as well. Deep discussion with the experts about an action plan or approach will help you strategize as to whether or not you want to continue pursuing the idea. Membership is by application https://samepagemm.com/?fbclid=IwAR21MzlkXX0cSy3jWODhDq4Q5Tk8T9bmdZ0VXRuwF4OXFjUqv14hCQU9sgw. There are a variety of experts that range from things you can do in your practice to types of investment strategies and types to help you find your niche. Nifty Deal- First meeting is $1500 and gives a money-back guarantee if you do not feel that the event is worthwhile, but you can still keep your 20 CE units. You will get an opportunity in the hot seat.
Show Notes Dr. Nate Jeal, Dental Authority Marketing, owns 6 practices with his wife and enjoys time with his 4 kids. He’s too busy for social media drama. Why did you get into marketing? It’s such a polarizing group. Dr. Jeal says it’s better than being considered in “sales” The marketing aspect allows him to spend the limited amount of chair time he has on doing higher revenue procedures or more meaningful treatments for patients. DAM has a book, "The New Rules for Dental Marketing" Request a book directly from Dr. Jeal or get it at their one day course The event is limited to 30 people to get the most personal time. If you don’t feel it was worthwhile, they will pay for your flight, hotel and ticket. The course is a prerequisite for working with them as a client. Things you will learn at the course: This is a course that teaches marketing, not more skills. You can learn to use your strengths and skills you already have. Learning the sales cycle
Show notes Dr. Herzog is a practicing dentist and board certified oral implantologist who places a large number of implants as a focus of her practice. She found with Neil’s marketing created a huge boom in her patient load. She began a group called Implant instructors that did courses in Puerta Vallerta. Neil started with adwords, which is now Google Ads. After doing his own thing and finding decent success, he connected with Keanu and did their first video in the basement of an AirBnB. The difference between what they do and what most people typically do is to drip feed information as an expert, rather than the “hot dog stand” approach. The videos focus on questions that potential patients are already asking. By delivering short bursts of information, you become the expert in your area. They provide simple scripts to use with your videos with the idea of pretending you are speaking with a person in your practice. For lead followups, the office knows what to do and Neil handles the initial contacts to pass on to the office. The FB leads has a fairly high show rate, and focus on the close rate rather than the no show rate. One new student of theirs did an additional $200k in revenue I the first 30 days. How do you differentiate your practice while working with few dentists in the area? If there is a dentist signing up with them, the section out an area of about 250k people in their immediate area and do not allow other doctors within that segment. She says that learning to specialize ops and run a tight schedule to be most efficient. With a demo, we screenshare and show them issues with their adwords, online presence, and competitiors in the area. This helps them to allow great assessment of how to best serve your practice. Do we learn how to close the cases effectively? They aim to be transparent to their clients and help in any way they can. They are one of the few that give clinical aspects, coaching, and even practice management. Their deal is only good for 7 clients to start. Normal retainer price: $2500/ month Nifty Price: $2099/ month Includes lighting, microphone and scripts as part of the package This is separate from ad spend. Our best clients who go on to add a recurring high 5 figures and 6 figures to their practice invest an additional $4K/mo into the ad systems we generate. (This is solely ad spend.) To learn a little more about us, you can also visit our home website here: www.valuedrivenads.com
Show Notes Callforce- Cory Pinegar Callforce is your phone team of superheros that help appoint hygiene patients. They charge you per appointment set, so you’re paying for effective leads. Callforce focuses on afterhours calling to increase the likelihood of reaching patients. The majority of people who work for Callforce have dental experience, so they can be knowledgeable and effective on the phone. The newest development is a managed chat service. The chat is with a live person who can answer questions, book appointments, and help convert people who have landed on your website. Every service Callforce has is ala carte, so scheduling and chat can be ordered separately. The chat widget works with your website to integrate color and style. Adding the chat features are simple to do. Multiple practice locations that use a single website can handle multiple locations and appointments. Increase you funnels and reach more people. Chat box is 6am-8pm. After hours it will send information about the practice as an automated response. All chats are logged and transcripted, then sent to your email for followups. Reports show how many patients have booked with Callforce and how many failed to show at their appointment. The widget is automatically turned on once it’s loaded the first time. After hours calling: The current fee is $30/ scheduled patient. The Nifty Deal is $25/ scheduled patient. Chat feature: Current fee $199 No setup fee No other hidden fees NO CONTRACTS Nifty Deal: $149 fee for LIFE To get this deal: https://www.getcallforce.com/?fbclid=IwAR2M8DBMlbbkaChE5j2zJnpSxauCiYZb7-Zw_wGTrrNYWUsKniKNMe87bAk
Reuben Kamp- Darkhorse Perksoft out of Milwaukee was hacked and affected over 400 practices by a ransomware that currently has no solution. Two-factor authentication when available is always going to be a good idea. Darkhorse has personal ID that protects their clients, and given the current hack, they went back through to reevaluate their security to keep their clients safe and double check all of their settings. Thankfully they were all in place correctly. In January, Windows will not be updating 2007 or 2008. Not updating leaves you very vulnerable to hacking. Having a current and updated system, firewall, and backup system are going to put plenty of safety nets in place. Insurance on your practice through cyber liability policies will help pay for the breach costs, PR, notification of your patient base, and other issues that arise from the event. Ransomware is a blackmail where hackers will lock down your files and up the ransom fees until it is paid or will delete your files. Cyber insurance can often be purchased from your current provider, or Ruben suggests TechRug. Every Darkhorse customer offers $500k in cyber security insurance as a customer. Every person has customizable package between $450- $650/ month based on number of computers, amount of support needed, etc. There’s a one- time component fee for onboarding where they come in person to install your system. When there is difficulty with hardware, they can remotely log on for support, as well as having regional tech support for in office assistance when needed. Nifty Deal: Sign up with Darkhorse on the most common plan -Unlimited Remote Support plus HIPAA Plan and get a $695 Cisco Meraki MX67 Firewall for free http://darkhorsetech.com/contact/ Mark – Nifty Thrifty 8/30 Live to activate your deal
Vivos addresses the core issue of airway obstruction via DNA sleep appliances. Dr. Liao discusses that typical nightguards for grinding are only giving the teeth a new surface to grind on, rather than fixing the problem of airway obstruction to stop the symptoms. By focusing on maxillary placement and allowing the mandible to follow, we can affect the airway to improve sleep and allow the body to achieve prime conditions for healing. The Vivos system affects both maxillary and mandibular movement to affect the oral cavity space. The appliance is FDA approved. For a repair timeline, he says 1/3 of his cases are finished in a year, another 1/3 finish in 18 months, and 3 years for cases such as maxilla retrustion or canine extraction cases. Many patients feel a marked improvement in the first month. What is happening during mandibular expansion? DNA appliances contain an axial spring system that stimulates the stem cells. By stimulating the increase of bone that coincides with the tooth movement How do you address skeptics who say that expansion cannot happen after puberty? Read chapter 16 of the book, look at the cases that prove otherwise. Expansion can take place. You need to understand that every general practice is an airway practice by default. It is time to look at the expansion of dentistry to affecting whole body health. To find out more, go to http://www.holisticmouthsolutions.com. How do we go from knowledge to application? The Vivos Integrated practice model gives you 35 hours of CE, 24 hours of practice management CE, marketing, medical billing, ongoing education and financial support. You have a practice advisor to help implement the system, as well as an integrated market advisor to help you learn to connect with health providers in the area. Training in Denver is unlimited for the first year. You will be able to bring a patient through the course treatment to use as a case model for your patients. The company is working with clinical trials and is compiling the world’s largest database of apnea patients to help serve our communities. What is the typical cost for a patient? Pediatric patients are cheaper, but averages about $7,500. Many doctors will charge $8,500 if using insurance. Insurance reimbursement varies, as is typical with medical coverage. Do you need a conebeam? You don’t need one, and can send out for imaging, but 3D imaging gives the most accurate diagnosis. The medical billing aspect of owning a conebeam can expand your practice revenue in other areas besides DNA appliances. Is there an introductory class? The Gaylord Marriott in Orlando September 11-14 for $895 includes 8 hours of CE, hotel, food. This includes the fast track that eliminates the first segment of training in Denver. Spouses can get a show pass for $395. Go to Denver for the next segment training and they will refund to you the Intro class fee! If you decide not to sign up as a provider, Vivos will give you a list of providers in your area to refer patients for treatment. If you decide to keep going, there is financing available. Training is typically $65,000, but if you sign up before the conference, it is $40,000. To get this deal: t www.breathingwellness.org. Enter promo code Nifty19
Show Notes Kirpa Sudwick - The Bachelorette Hygienist Dr. Nguyen is a huge fan of “The Bachelor” and has watched since season 1. Kirpa is from a family in dentistry. Her father is a dentist, and helped inspire her to pursue hygiene. After a failed relationship through a dating app, her friends joked that she should apply and surprisingly got a call back. Her dad thought it was hilarious and her mom thought it would be a good experience. The initial greeting period with all the women was a true all nightery. There’s no technology access while you are in the house. Her favorite country to visit was Thailand. She loved it enough to go back and visit again after the show. How did the girls’ teeth look? No perio and lots of good hygiene so they are kiss cam ready. She has a few girls she is still friends from the show. She hasn’t had too many super fans that want their teeth cleaned. She does modeling and vloging on the side because it’s something that interests her. Her dad is Croatian and her mom is Indian, so she loves spicy foods. Her favorite part of being a hygienist is the opportunity to educate patients *Audio Credits: * “The Bachelor: Disney Princess Edition” As/is Productions 2016 “Virgin Hunk” Saturday Night Live – NBC 2019
Show Notes Smile perfected was created by a dentist with the struggles and challenges an office faces. Average office does 2 zooms per year, but this gives you a more favorable patient experience and an easier sell for the dentist. They use the prophy plus approach. By removing the pellicle layer, you get better whitening. It addresses the pain points of time and cost for the patients. A new practice will get enough treatments for your staff to try it. If a patient doesn’t like it, they will send you a free replacement. Get customized marketing to fit your practice needs and goals. This is an affordable price point that makes a simple add on service to increase your hygiene production and increase patient satisfaction. There are marketing videos and material to help you promote it in your office for free. There is no sensitivity or gum blocking, so an assistant can do the treatment as well. If you don’t like the system, return it in 30 days for a full refund! Patients who mention your office in their FB or Instagram post will get a free whitening pen from the company as a thank you. Can we do varnish after the appointment? Yes, the varnish goes on after the treatment You can also offer it as a free addition to a clear aligner case or as a loss leader for new patients. $99 is the suggested price, but your office can find what works for you. Smile Perfected: Uses a Prophy Plus approach for the cleanest teeth and effective whitening Patient time is only 20 minutes Convenience of a preloaded tray No Sensitivity Take home touch up pen included An affordable option for your patients Packaging does not require refrigeration and has a 2 year shelf life The Smile Perfected System Includes: 1 Smile Perfected Quick Acceleration LED Perfect Shade Light 24 Smile Perfected Treatment Kits - Pre-Loaded Tray - Take Home Pen - Lavender Towelette 1 Pack (12) Take-Home Whitening Pens 1 Smile Perfected Safety Glasses 1 Pack Smile Perfected Brochures Smile Perfected Point-of-Purchase Displays Marketing Support & Comprehensive Instructions Get started with a Nifty Discount on the Smile Perfected whitening system Normal Price - $997 Nifty Price - $897 This is the lowest price EVER offered! Already a customer? Reorders will receive a 10% discount on 2-12 packs. Get a free light with a kit re-order! How to get this deal: Call: 866-607-1490 Mention Nifty Thrifty https://www.smileperfected.com/
Show Notes Scott Leune is the founder of Breakaway seminars The landscape of dentistry is changing from what we used to know. There are Super DSOs, mid sized groups to about 100 practices, private multiple practice owners of 5-30 practices, direct to consumer offices, and even dental insurance companies owning practices. Solo practice dentistry is changing. We have to learn how to better run our businesses. One of the most stressful jobs we can have as a dentist is owning a job. The DSOs run a business, but private practice dentists are so focused on the clinical that they don’t work on increasing their business skills to create profit. We learn what needs to be done in our practice or what will improve our practice, but don’t do it. Breaking his back in the first year as a dentist caused Dr. Leune to have to focus on the business side of dentistry, hiring associate dentists, and learning why the same formula doesn’t work in every location. Laws for a small group or area don’t always hold true on a larger scale or can hide surprising information. He hates most events that focus on building hype instead of actionable content. The event Summit is packed with some of the most influential people in the industry with over 40 hours of content. No promoting products, just practical tasks and ideas to use in your office. The summit is not just for dentists, and is precluded by several dental one-day events. Your ticket to those events gives you access to the Breakaway summit. Q&A: Why do systems fail? Things are not being followed up with or the system was not useful or efficient or scaled with growth. What are your daily rituals? Wake up at 5am, workout, get kids up and out the door, work 8am on immediate issues, 9-2 is general work, 2-3 is putting out fires from the day. Make time for family. Work to live, not live to work. The work retreat is several days with a very small group of dentists. The focus is on creating accountability. Finding a community of people who inspire you and light your fire to continue improving. How do you audit a staff without nagging? Some of the information can be from data, Talk, training, engage cycle can assess improvement or audits Some items audited are minor, but collectively they are all major issues What caused the huge loss after the first expansion? Not being systematized, opening too many practices too quickly, hiring from a limited applicant pool very quickly. By created the best systems and expectations in the practice, they turned a large continual loss into profit. When are the best times to do marketing? Should we target the slow month or keep it continuous? Most areas see best response early in the year or September Do we have an open or closed schedule practice? Nifty Deal Alert 2019 Business Immersion Summit September 27-28 Las Vegas Aria Normal Price - $795 Nifty Price - $695 Use Promo Code - thrifty Register Here https://convention.dentalwhale.com/
Dr. John Wayland and Dr. Heath Hendrickson of Western Surgical and Sedation What led them both to a practice focusing on 3rd molar extractions Dr. Wayland has removed about 30,000 3rd molars while Dr. Hendrickson has done over 90,000 Dr. Hedrickson says the impacted teeth are much easier than fully erupted ones. Taking the teeth out before the roots grow can make a simple mental shift to make removal significantly easier Being able to charge a lower amount in contrast to an OMS can help you gain volume from the area and keep your existing patient base in house Straight handpiece or 45 degree angle highspeed? Very few OMS would use a 45 angle. The straight handpiece gives better torque and transfer the energy to the tooth. What bur would you recommend? 1703L is the perfect shape and size for the working area. Dr. WalWhy did you decide to set up this course stateside? Being self-taught, he found a lot of people asking him to share his techniques, and it evolved out of the need. How many teeth will I get to remove during the course? 8 to assist and 8 on your own. This is more than sufficient when they have broken everything down into simple step. There will also always be an instructor there to help you. They set up the same type of extractions to help you gain confidence and improve your technique. What if I want to extract 3rd molars with roots? If you want to learn, how to remove teeth with roots, understand the inherent risks. They do offer a course for alumni of their initial course if interested. Case selection is incredibly important to consider in which cases to do in your office. The course involves a quick temporary license from Utah, a day of heavy lecture and observation followed by hands on practice. In addition, the patients selected would otherwise be unable to afford 3rd molar extractions. Their most recent course provided over $20,000 in free dentistry. Do you recommend 3rd molar extraction in all cases? We cannot predict complications down the line, so removal early on will prevent further complications. Removal much later is a more difficult surgery as well as a harder recovery for the patient. Can I bring my assistant? There is no need to bring an assistant. As an assistant to another doctor, you get additional experience. What’s the easiest way to sign up for the course? Go to the website 3rd Molar Ext Course Normal Price - $8500 Nifty Price - $7500 Sign up on the Website - https://westernsurgicalandsedation.com/ Ask for the Nifty Thrifty Discount!
Legwork is a dental support platform aimed to engage your patients from the first point of contact. They have services that range from increasing search rankings, patient contact methods, and website s designed to get your practice connected to your community Before the first new patient appointment, Legwork sends a pre-appointment comfort survey to assess what will give the patient a great dental experience, and that information is put directly into the patient software. This builds a connection and ease with your patient from the start. Patient experience insights are used to help your practice grown in both patients and positive reviews. One such method is using Net promoter scoring You can ask for the survey or the review in either order and it does not qualify as gating for google reviews Legwork local can help promote you in the google maps search when someone searches for a service you want to feature in your area. There is a fee for this service Keeping patients engaged between visits increases patient loyalty. Nifty deal- Choose any package Legwork offers and pay only $99 for the first 6 months No setup fees or contracts Existing users- if you are on the search marketing services, you get the local for free Reach out to see if you can customize a deal if you’re an existing user
Compassionate Finance works with patients to make dentistry affordable for someone that may have a lower credit score, but consistently pays their bills. Their team trains your office to present the option to patients, while a second team works on the patient side to keep them on track or work with issues. Questions: Do I get full payment up front? They recommend offices to take 20% as a down payment to cover hard costs, then payments are shown on the dashboard each week. Can I charge interest? Offices can charge interest according to their state regulations. Payments are auto withdrawn from the patient’s bank account. What is your acceptance? The vast majority qualify, and the ability to run the credit gives you an opportunity to present multiple options. What features are you adding to the company? Compassionate finance has plans to begin marketing to the public. By accepting the service, you are included in their list of providers. This will bring patients willing to accept treatment directly into your office for treatment. Who is responsible for nonpayment? If the patient defaults, the responsibility is on you to turn them in for collection. Compassionate works with the patient extensively to keep this from happening. The interest offsets the risk to your office. The Nifty Deal: 15-minute demo to learn more $1,500 set-up fee with training, marketing materials, iPad $1,100 set-upfor Nifty Deal $600 set-up if you do not need the ipad to do your 30-second chairside approvals. Regular Monthly fee $199 Nifty fee $159 To get this deal or schedule a demo: http://compassionatefinance.com/nifty-thrifty-dentists/
Maverick was at the forefront of online education Now they are taking it old school with their Maverick dental conference This isn’t stuffy CE with a dinner and open bar. Not only will you learn, but you’ll build relationships IRL Releasing content in small chunks creates manageable small changes that lead to big results without getting overwhelmed. How do I create staff accountability? I make the request and expectations clear and follow through to make sure it’s done Leadership is about the process of creating a fair environment and a strong standard of expectations Mentors, coaches, and community will help you grow, because you don’t know everything Maverick help you get past your excuses for missing time, getting info overload, travel The community provides lots of opportunities for follow up questions Create the practice you want and build the environment you want to make your office a place you want to be Dr. Vo will be speaking at the event as well as Dr. Len Tau, Dr. Charlton Ho, Dr. Brett Murphy, Dr. Olya Zahrebelny, Dr. Ryan O’neil, Dr. Emily LeTran, Dr. Todd Erlich, Dr. Gina Dorfman The event includes 9 CE credits, 9 speakers, all meals with open bar INCLUDED in your price. https://www.dentalmavericksummit.com/home Promo code: nifty $75 off making it $375
Dr. Armen Mirzayan is the founder of Cad-Ray and has trained thousands of Dentists in Digital technology. The scanner provides excellent digital impressions for lab work. Clean and clear surfaces are still important with digital impressions. The visuals can smear on the margins and affect your outcome. Milling does not recognize a $10k machine from a $110k machine, it is about making a good scan. With Cerec, there is no monthly fee as well as free software updates. CAD software does have a yearly fee. No monthly fees AND free updates! Returns are simple, but they rarely happen because they are confident you will be satisfied. The Deal: $1500 rebate till Aug 2. Then $1000 till Aug 31 The Nifty Deal: $16,500 PLUS a 1500 rebate for our DIY customers! https://cad-ray.com/product/medit-i500-intra-oral-scanner-with-1000-rebate-after-90-days-nifty-thrifty-d-i-y-deal/ Password 333
Dr. Zak Allmand and Jonathun Catapano of Apex Payment Solutions show their payment portal. It is an integrated “pay it now” button to put on your website. The link goes to their secure payment site for online safety and let you choose the info fields to include so it lines up best with your system Online funds batch per day and make reconciling much simpler There is an automated payment option on weekly, monthly, or yearly options An in-house payment option will save the processing fees you may have with other companies You can calculate interest if needed There is an auto updater for the credit card information as long as the account number is active. No more calling patients for updated expiration dates. zak@apexpaymentsolutions.com jc@apexpaymentsolutions.com Tag them in a post and they will address any concern. They pride themselves on accountability. The Maverick Dental Show offer is being honored for Nifty Thrifty members The Deal: $100 off any Clover or Free ICT 220 (worth $220) for any new clients On application, contract or termination fees, just happy customers
Show Notes Thomas Doan President of the Florida Academy of Cosmetic Dentistry Why would you want to join an organization? It is an extension of the community and core culture. Organizations provide mentorship, motivation, networking and sharing ideas The best way to connect with FLACD is to talk to a member to find out about what they do and how they can help you improve. This year’s meeting is Hyatt Regency Grand Cypress Thu August 22nd 2019 8:00 am – Sat August 24th 2019 5:00 pm (EDT) Speakers include Miladinov Milos, CDT, Dr. Nazariy Mykhaylyuk , DMD, Shannon Pace Brinker, CDA, CDD, and Dr. Kyle Stanley, DDS. What is cosmetic dentistry? It is not a full set of veneers on every patient, but instead it is improving the aesthetics of a person’s smile in any way. It is about so much more than what the public thinks. Dr. Doan gives his opinion on the top courses for different stages of your career. Dr. Doan grew up with 4 brothers and was one of the last families to leave Vietnam. He was drawn to dentistry because of his interest in art. It is important to share your skills or knowledge to help others is beneficial to everyone. It is especially important to see many cultures and groups represented in dentistry and industry leadership. He believes that education and continuing to learn is a matter of integrity and how you serve your patients. Nifty Deal Alert!!! Florida Academy of Cosmetic Dentistry Conference this coming August 22-24th. You can register at: https://facd.ticketbud.com/2019annual. Use Nifty Promo code: DOANVIP (ALL CAPS) for 10% off the registration.
Drew Sparks from Swell, a review and marketing platform. Dr Vo has seen a huge increase in reviews in his own practice in the 7 months since starting with Swell. Their reviews are focused on Facebook and Google sites, and they are expanding features to interact with patients. The webchat feature is a simple plug in with your website. The plugin captures the potential patient’s name and phone number so that we can connect with them offline at a more convenient time for the office. The texting takes place through your Swell account. You receive a notification of a new chat and can send a preformed reply to begin interacting via text. They have expanded the texting options to remind patients of a variety of things in your office. A simple one question review will set a request chain with frequency options for requesting a review. Get the entire suite of services including patient reviews, net promoter score survey, and their innovative Web Chat feature for only $199/month! It’s normally $199 for the service plus $99 for the web chat feature but for Nifty Thrifty members, $49/mo! Now that is a SWELL deal! • No contract • No set up fee • $199/mo for the full line up of services • Increase your online presence • Market your practice and get new patients Visit Swell for more information about their service and how it can help increase your online presence and get you more patient reviews!
Show Notes Vlad Kostovski is with Nextiva, the 6th largest telecom service in the country with over 100,000 customers. They have 8 points of service (8 towers to work from) so you have shorter travel distance for better call quality. One thing that makes Nextiva different from their competitors is that they run at 40% capacity, so updates to service will not cause interruptions. Some of the great features of Nextiva service include call recording- stored for 6 months, 2-way text messaging, options to chat with your team individually or in groups as well as images so you know with whom you are chatting. Additional support features include a desktop app, 150-word professional greeting, and call pop. The deal: Enterprise package $26/ month per line- 36-month contract, taxes and fees not included One phone per line included Check Nextiva out here - https://www.nextiva.com/x/nextiva-features.html To get this deal: Schedule a 15-minute call with Vlad Kostovski to assess your needs - https://calendly.com/vlad-kostovski
Show Notes Sean Ryan is part of Medidenta, Prophy Magic, and Whiter Image. Handpiece buyback deal- Medidenta – They will take back ANY handpiece and you get a new handpiece of equal or lesser value for HALF OFF! And they even pay for shipping! They offer air free highspeed and surgical lines. Unless a company is a manufacturer, they are coming from the same distributor. They come from the same place, same product, but Medidenta doesn’t do extreme markup or have lots of overhead they pass on to customers. Oiling your handpieces effectively and running it for several minutes can help slow down, function, and longevity of your handpieces. How can we offer such great deals and bulk on prophy angles or handpieces? They know that you will love their products enough to reorder again and again. They provide the only air free highspeed handpieces in the industry and carry comparables to any handpiece you may currently be using. Chairside turbine replacement is affordable and quick. Higher end handpiece warranty 2 years, turbine replacement adds another year of warranty. They will extend some grace within reason if you fall over the warranty period. As a Nifty Thrifty Facebook member, you have the advantage of having help easily accessible by reaching out to the people who directly serve your needs. Startups have extensive needs so Medidenta can create packages to fit specifically to your needs. Buy 1 get 3 free on 2400 series Prophy Magic- Swap out deal- see a package that ALMOST works for you? Reach out for a swap out that leaves you SUPER happy! No more unneeded products just to get a deal on what you need. They always have a live deal page, just do a Nifty Search for each of the websites. https://www.medidenta.com/nifty-exclusives/?fbclid=IwAR1Mrbs-1LgywEVLgUPzyefXNQdr09nYqgqP0oqVYC44HD23eSCHP9wDY8s sean@medidenta.com and email or give our office a call 800-221-0750 https://www.prophymagic.com/?fbclid=IwAR2i_ZS6tdOKifETdn38ASHXnQmlx4LRey6H30q5h-TiWgNc3fiYJKYRu98 email sean@prophymagic.com https://www.whiterimagedental.com/product-category/nifty-exclusive/?fbclid=IwAR2VTBLsC68iBOCIJZkIntVxp4DzCIpHmxFDw8bDdEtVzUayvcLaolUdkHg email sean@whiterimagedental.com
Show Notes Dr. Leonard Tau, Dental Director of Birdeye, Host of Raving Patients Podcast, and dental marketing consultant. As a marketing strategist, he helps design marketing plans in a step wise process. By using the proceeds of the previous step to fund your marketing plan, you compound your investment. The process involves a zoom conference about your goals and objectives. Dr. Tau has a one time fee for the service plan you can implement. How do we get the best reviews? The cheapest way is to ask, but is often not as effective. Automated systems that you can turn on and off for specific patients can help you find patients who are willing to share. Dr. Tau prefers to call the review a request for feedback. He also recommends that a hybrid approach to requests is the most effective. By letting them know you are sending the feedback request, they are looking for the request and more likely to complete it. What do we do about bad reviews? Google does not take down reviews without the presence or inappropriate language or other glaring issues. Yelp will remove a review only if it states that the reviewer is not a patient. For negative reviews, the best response is to have it outweighed with positive reviews. If you want to reach out to the patient, do it offline and address the patient directly. You have a better opportunity resolving the issue and turning the situation around. Birdeye has released web chat, which converts patients at a higher rate. Normal price is $100/ month for the webchat, Birdyeye is usually $250/ month or $2400/yr. One aspect that makes Birdeye different is that review Generation, review marketing, map citation to improve your map search ranking. His book “Raving Patients” is due out later this year, and has another book “100 ways to get 100 Reviews in 100 Days” coming out in the future. www.leonardtau.com Birdeye Nifty Deal -$200/month or $2000/year without webchat. Webchat is an additional $50/ month- that’s half price. Current customers can add the webchat at the Nifty Price prorated to their contract. To get the Nifty Deal- contact Len Silver package for consulting $3000, that’s $1000 off and a book when it comes out FREE- Dr. Tau will do a free consult call if you put in a request on his website with any Birdeye subscription A $500 discount on consulting if you are not a Birdeye user. Cell -215-292-2100 Email: drlentau@birdeye.com Consultation: www.drlentau/dymo
Show Notes Kristyn Ivey is a professional organizer, owner of For the Love of Tidy, and podcast co-host of “Spark Joy” that uses the Marie Kondo Method with her clients. Her ah-ha moment was when she felt stress as an engineer and read the book "The Life-changing Magic of Tidying Up" as she decluttered her life, she felt less stressed. She was able to devote time and attention to things she valued more. Do you have to be a neat freak to be an organizer? Not at all, it is a change of mindset and habits that become incorporated into your life. Kristyn was the 12th person in the US to become a certified Kondo method organizer. The method focuses on 5 different groups of items to organize. The show does not focus as much on papers because it is not exciting to watch, but there are two professionals working alongside the families. The organization process begins with a phone consult to figure out the goals and needs. The Spark Joy podcast is a great place to look for ideas for organization. She also offers a Skype call virtual organization option. Greeting the home is an important process to clear their mind and begin to focus. Hoarders are not likely to reach out for organization, but Kristyn has people she can recommend for hoarders. How do we fold and store a fitted sheet? Magazine holders are great for storing more than magazines! Use it for stationary, cleaning products, and more. When it comes to organizing or keeping things, understanding your boundaries of how many of certain items you feel comfortable keeping. https://fortheloveoftidy.com/ https://konmari.com/ Acknowledgments Jimmy Kimmel Live -ABC Studios Tidying Up, with Marie Kondo – Netflix Tidying Up My Boyfriend's Disgusting Apartment – Funny or Die James Corden – Late Late Show- CBS So Fresh, So Clean - OutKast
Show Notes Hiring someone without giving them proper training adds to your own to do list instead of making things easier. Hiring the wrong person costs a practice approximately $28k As a small business owner, your team is an extension of who you are and what your practice values. The wrong team creates a plateau. If you don’t currently need to hire someone: put together your practice guidelines and job descriptions Create training resources and systems Use loom to create walkthrough training videos to establish the system Have a current vacancy: evaluate what you are looking for On fire: keep calm and keep the end in mind 22% of employee turnover happens in the first 45 days Have your team pull together while you establish the training and preparation needed. Don’t add to the team pressure to the point you have other people leave Stream does background checks and interviews to prescreen the best candidates Stream HQ streamlines hiring, training, and Save over 40 hours and $20k of production time Manage handbooks, manuals, and time off requests As a visual YouTube generation, your new hires have a chance to learn and review at their own pace. Delivering Wow Platinum Mastermind- Samantha shares step by step instructions on how to hire a rockstar team Stream HQ up to 5 team members for $97/ month 6-14 $147/ mo Nifty Thrifty group 15% off all services HR services, Stream HQ, including interview questions, job descriptions, and everything you need to get going, mobile friendly, and recruiting services To get the deal: https://streamHQ.info/Niftythrifty Coupon code: Nifty15
Crazy Dental will save you time and money finding the best prices on your office supply needs. Find a better price? Simply show proof in print of an authorized price and they will not only match it but beat it by 10% to say thank you! Not only that, they will share the matched price with their other members! Everybody wins the savings! No commission reps to deal with! Never hunt for the best prices again. Outsource the pricing search for FREE! Now THAT'S Nifty Thrifty! The Deal: Use a promo code for the deal you want Option #1: 10% off your order Option #2: Order $1000 or more and get a FREE curing light ($320.10 value)! To get this deal https://niftythrifty.kartra.com/page/crazydentalprices Note Nifty Thrifty as the lead Promo Code: platinum10 for an EXTRA 10% OFF Promo code: platinumlight for the free curing light!
First, you can save a TON on your Facebook Bootcamp and receive done for you ads for services such as dental implants, Invisalign, cosmetic dentistry, sleep apnea, perio, ortho and MORE. Plus, you’ll also get FREE access to the FUNNEL Mastery Course and a FREE Dental Implant Funnel! You can get all of this and more for just $747, which is a HUGE promotion! Next, you’re invited to sign up and schedule a strategy call for the done for you Delivering Wow Marketing Agency, which builds your funnels, runs your Facebook Ads and sets up Google retargeting so you don’t have to. PLUS, you’ll also get monthly done-for-you marketing campaigns, new images, articles to use on your blog and so much more! To save $200 off your setup fee, make sure to mention Nifty Thrifty when you visit the Delivering Wow Marketing Agency to schedule your strategy call!
Find out about: An insight into the three key features of PXI (Patient Experience Insights) – reviews, referrals and NPS (Net Promotor Score) How to navigate and use the Legwork and PXI dashboard How NPS and reviews work together to generate more quality reviews and referrals How Legwork’s marketing and click funnels work How Legwork can help follow-up with leads and generate new leads for your practice through an enhanced website and online presence New features you can expect from Legwork over the upcoming months Legwork Korey was kind enough to offer a fantastic Nifty Thrifty deal on both the PRM Advanced and Advanced + Website packages! The PRM Advanced package is usually $349 per month and the Advanced + Website package deal is usually $499 per month, but with the Nifty Deal, you can get $50 off your monthly bill! When you sign-up, you can get all of the original features of your chosen package deal PLUS all new and upcoming features that are expected to launch later this year! To find out more about what each deal includes in terms of features, go to https://www.legworkprm.com If you have any questions and want to grab this amazing deal for yourself, send an email to sales@legworkprm.com
What is United Medical Credit how does it work? How United Medical Credit can help you increase case acceptance How to help patients secure funding to pay for their dental healthcare procedures How a patient can be pre-approved without it affecting their credit score The minimum, maximum and average amounts you can borrow from United Medical Credit The process of working with United Medical Credit from start to finish United Medical Credit Nifty Deal Alert! United Medical Credit if offering Nifty Thrifty members an exceptional discounted flat free rate of 8% – that’s it! No application fee. No sign-up fee. Nothing but 8%! If you’re interested in this Nifty Deal and want to get more info on United Medical Credit, https://www.unitedmedicalcredit.com/grow-your-practice-wit…/.
Looking for the best burs in the business? Tired of hearing that Dentistry isn't "tough enough"? Maverick will bring you exceptional quality and lots of street cred with their badass burs! They will build you a custom bur block with your favorites, store it in their system for simple reordering, and even offer a custom labeled bur block so your tools always end up in the right op! Burs that work swiftly and smoothly are a time saver, and their affordability makes them a money saver too! They are offering 20% off your order for our Nifty Deal! Every Maverick order of $250 or more ships with a free C & B Kit Deal: 20% orders on burs Promo code: Niftybod20 https://maverickrotary.com
Weave is an All-in-One Patient Communication Platform Patient Reminders+Phones+Analytics+Reviews+And More Here's the Nifty Deal: No activation fee ( $1,500 value!) FREE Phones!!!!!! $549 per month ($600 off when you pay for the year upfront) No Contracts! Here's the scoop on Weave: Weave does phone, confirmations, texting and reviews Preset texts are stored for patient reminders Appointment fill texts to quickly inform patients with treatment due to your availability Text to pay options Texts and calls sent through the app show as the office number- no more patients having your personal info! Practice analytics with multiple metrics And tons more! How do you get this Deal? Click here - https://try.getweave.com/nifty/
Dr. Helen Harless and her husband Tim are owners of Hat Ranch Winery. Their Winery recently won the 2019 Winery of the Year award by Wine Press magazine. Dr. Harless is a practicing Dentist in Boise, Idaho and continues to work with Tim on growing their budding wine business.
Show notes What is an EA? An enrolled agent, a licensed tax person who can represent people before the IRS. Why did you work with dentists? They don’t have the God complex like the surgeons they had worked with initially. What are common mistakes you see in dentistry? Most all dentists overpaid. Make sure you are practicing in the right entity. You can practice as a different entity for different parts of your practice. Learning to stack them appropriately can be advantageous. How can you pay less taxes? It depends on the types of practices and needs. What can you write off legitimately? There needs to be a business reason. Writing off travel requires a minimum of 4 hours of business related time to write off the trip. Most dentists can and should set up as an S-corp Vehicles that are used for business can provide a good write off. Keep a simple mileage log with mileage and purpose. Can you pay your kids for work done in your practice such as photos for marketing. To write off meals, write on the receipt who you were with and what was discussed. All receipts need to be kept at least 3 years. Can you take more in distributions than your W-2 salary? It all comes down to reasonableness. A home office is a reasonable deduction if you do work such as management or accounting from home. You can also write off the mileage from your business location to your home office. Owning or leasing a car through the business is about personal preference. His approach is to try to make things deductible when possible. Can we rent our home out as write it off? Yes, up to 14 days for a comparable rate to a similar house in your area. You can pay student loans through the business, but you cannot personally deduct the interest. Nifty Thrifty Deal: Submit your most recent tax return for a FREE analysis! There are no obligations, just the opportunity to find your missed deductions! A $5000 value for FREE!
The money you spend on marketing should be spent focusing on the types of patients you want to attract. Not every practice is the same, so why would you expect marketing to work the same way for everyone. She went to school at Rutgers majoring in Communications and Biology. Hoping to become a dentist, she shadowed in an office and was brought back after graduation to take over marketing. She helped organize the world record for the most people swishing mouthwash! Fear of unknown is very real. If you dream up an idea, working as a team and delegating responsibilities is very important. You don’t have to do everything! As business owners, you can do anything, but not everything. If there’s something you hate to do, there’s a 100% chance someone else can do it better. If you don’t have someone in the office, hire outside. If you have someone with the capacity and desire to learn, you need to give them the training and time to learn the task. How do you find the right person to delegate for marketing? Find someone with the passion and excitement, knows or wants to learn. Look at a local university to hire a marketing major. How much should you budget for marketing? Figure out what works for you. If you are not high on the list in a larger town on Google, pay more for Google ad words. If you are in a smaller town with less competition, focus on your community. Have fun and do videos, but use good lighting in FB live videos to build brand awareness. You need to be consistent with your marketing to get results. Plan ahead because people need time to decide. A September promo needs to start in June. How would you market a pediatric startup practice? Get a Google page up and get reviews going. Look at mom groups and community groups to become active without selling. Find a giving opportunity to share for an event, do schools, daycares, and areas for hygiene education. Your current patients are your largest referral base. Have a great referral program. Handwritten notes and a small gift. Create a business referral partnership and focus on something mom’s would appreciate. Watch Marketing and Mocktails on Thursday nights. Check out www.Dentalmarketingthatconverts.com
Show Notes They are learning economics, P&L statements, real estate, and how to plan for the future People involved in the group are helpful and accessible Ideas are shared about investing and creating passive income. Real estate investors are helping members to find solid investment properties Why should a dentist want passive income? We won’t work forever! There is a sense of belonging The hot seat model allows you to specifically get answers to your questions. Accountability face to face is important You get a chance to share your wisdom as well as get help with where you are.
Show Notes Tom Comerota- Dental Stores The store is attached to your practice, but stored in the cloud. Allows for more interaction with your patients. Carry a wide variety of products without having to keep the items in stock. There is no limit to the number of products you can carry. Offer a bigger quantity or premium level product for the price of lower quality in stores. No inventory No sales tax to calculate! Free delivery with a minimum order and 2-3 days delivery Prices are competitive with other stores Patients can mail items directly to the home or office The software for a membership software is included free! Autoship options for the majority of products This is a simple near passive income stream. The store is not limited to only dental. It can include xylitol or beauty products. The Nifty Deal is 20% off. Price is $160 with discount Setup fee is $399 and includes and Ipad with the store preloaded for your use. Marketing materials and custom coupons are also included. No Contracts
Show Notes * He began in Dallas as a corporate trainer and worked to place systems in a dental consulting firm while learning about the industry * Works with 700 practices in 26 states * Works on referrals and word of mouth. * He lives what he teaches in work and life balance and family. * What is the most common problem you see in practices? Trying to deal with too many things that take away from effective production. * He recommends followup calls to schedule regular patients with no treatment. Reappoint those with treatment needed. * Systems and patient dialogue are common issues in the office. * They aim to use your own philosophy to better the practice in your own way. * Do you work with all specialties? He has worked with several specialists, but is very selective. * Why do you need analytics? It helps you find the best producing patients and improving patient acceptance * Learn Kelly’s strategy for capacity and bringing on new patients. * Learn how to “love a patient out of your practice”. * Case acceptance rate is the greatest metric to him because a productive schedule is more important than a full schedule. * Asking for referrals in a personal way gives better acceptance. * Schedule your best patients on Monday morning to keep your schedule from falling apart over the weekend. * Using an in-office savings plan can be an appealing option for many patients. * May the Schwartz be with you! * What kinds of programs do they offer? A 2 day “light program”, a CEO program that meets several times a year to review systems, and a full coaching program * Nifty Deal: Snapshot with VI to assess the practice, the 2 day program is $6000 but Nifty Price is $5000, $3500 off the full fee program * A Once a year CEO program for existing clients as well as a few other dentists in Charlotte. (https://www.kellyschwartz.com/)
Dr. Albert Capati joins Glenn and Vinh to discuss the benefits of CBD Oil in the Dental Practice.
🎉🎉Nifty Deal Alert🎉🎉 🤠Changing marketing partners more than square dancers? 🤔Wondering how to get an effective strategy that works for your practice? 🍪Tired of the cookie cutter, one size fits all method? 🥰Find your marketing soulmate with Golden Proportions Marketing! 🏗They will address your needs, focus and desired patients to build a custom plan for you. ✌🏼We have two amazing deals for you! 💲50% OFF Your Comprehensive Dental Marketing Plan (Non-Members Pay $1,000 - You Pay Only $500) 🤝WHAT YOU GET: ➡️An in-depth review of your marketing efforts, ➡️Analysis of your local demographics, ➡️Extensive competitor research, and ➡️A plan that addresses everything your practice needs to be successful. ➡️And MORE!!! . 📆12 Months of Smart Market Dental & Call Screening for FREE 📌WHAT YOU GET: 🔹Smart Market Dental is the first program that measures every touchpoint in the marketing process from the very first call to a completed case. 🔹You get it free for one full year, including 🔹250 minutes per month of professional call screening - a $4,548 value, ✴️valid with your annual contract of $15,000 or more. 🔥To get these deals and get fired up about your marketing, go to: 🖥https://go.goldenproportions.com/nifty-thrifty ☎️Call 570-742-5656 📲Message Xana Winans 💝Enjoy the Stupendous Savings! . Please note that the discounts, promotions, and links in this episode are affiliate relationships. If you purchase through them, we might earn a commission, or be compensated in some way. However, please note that these are resources, tools, etc., that we have either used in the past, continue to use personally; or come from helpful companies or individuals that we know and trust.
Nini Nguyen is a contestant on Season 16 of Top Chef and is the Culinary Director of Cook Space in Brooklyn, NY. Hailing from New Orleans, LA, she is the daughter of Vietnamese immigrants, and she embraces both culinary influences in her cooking style. In this episode, she gives us customer service and business overhead tips that can translate to our practices. Join us as we discuss topics ranging from her favorite Vietnamese food to dressing up as the ghost from the movie The Ring. Notes of Interest Nini Nguyen says that Top Chef was a life changing experience She says that Top Chef is like summer camp except someone gets eliminated every week Nini pursued a traditional college career, and earned a degree in business marketing from Louisiana State University, but realized her true passion was in cooking. She started working in her home town, New Orleans, at Sucre and Coquette, specializing in pastries. In 2012, Nini decided to move from the Big Easy to the Big Apple She honed her skills at Eleven Madison park in NYC and nationwide at Dinner Lab Nini says that working in the restaurant industry is a labor of love Dong Phuong Bakery is her favorite Bakery in New Orleans Dong Phuong Bakery is known for their Banh Mi and Meat Pies Nini pranked her Top Chef castmates by dressing up as the Ghost from the Ring and scaring them Links Nini Nguyen Instagram – https://www.instagram.com/idreamof.nini/ Top Chef– http://www.bravotv.com/top-chef Everything New Orleans – https://gonola.com/ Dong Phuong Bakery - http://dpbakeshop.com/ Acknowledgements: "Make 'Em Say Uhh! is property of Master P and No Limit Records "Still Fly" is property of Big Tymers
Have you seen the “Tiny Homes” featured on HGTV? Well, Dr. Anna Cowdin started up Nomad Dental as a mobile dental practice using the “Tiny Home” style! In this small but jam-packed episode, Dr. Cowdin shares her amazing story of how she first came up with the idea to now serving patients all around Dallas, TX. She joins Glenn and Vinh to discuss topics ranging from her new Flossy Fix business venture to her absolute disdain for Miniature Golf. Notes of Interest Anna Cowdin is “The Nomad Dentist” in Dallas Texas. As a millennial, she was nervous about committing to the expense of a single location and saw that people couldn’t take off during the day for their dental appointments. She started researching mobile dentistry. Retrofitted vehicles can break down easily, so a tiny house we a great option. People already know about tiny houses, so the concept wasn’t so foreign to people. Her husband was onboard when she told him about the idea, but several tiny home builders did not want to respond. After finding someone to build the tiny office, she had trouble finding a company to design the office because it was a new idea. The plan was ultimately laid out in chalk on their driveway. The construction process was difficult and required her to drive an hour and a half regularly after dental school classes to problem solve. Her classmate drove the tiny office to Texas just 2 hours after they finished it. She finished the rest of the office while 8 months pregnant in her driveway. Banks do not loan money for a mobile dental clinic unless the clinic has been in business for two years, so they had to personally finance. Her first patient was a landscaper in the neighborhood in July. It was 6 months from start to finish for her project. The office is going well and runs mostly on solar. They stay in each spot for about 2 weeks and rotate through several locations. The office has one assistant and a marketing specialist. People are surprised when they walk in for the first time. Rapid fire questions about little things! She also runs a dental hygiene subscription box called Flossyfix Links Nifty Thrifty Dentist CE Event – http://niftybackup.getpracticegrowth.com/ce-event/ Nomad Dental – https://www.nomad-dental.com/ Tiny House Central https://www.hgtv.com/shows/tiny-house-living Acknowledgements: “It’s a Small World” property of The Walt Disney Company.
Tu David Phu is an award-winning chef and contestant on season 15 of the hit show Top Chef. Chef Phu’s mission is to inspire others with his story of perseverance and to bring people together through his cooking. Chef Tu David Phu joins Glenn and Vinh to discuss topics ranging from his love for Pho (Vietnamese Noodle Soup) to how the contestants of season 15 were the most chill ever. Notes of Interest Nifty Thrifty CE event- November 10th – Early bird pricing is $99 Dr. Danny Domingue, Dr. Colin Lathrop, Dr. Meghna Dassani, and Dr. Shakila Angadi will all be presenting Being a contestant on Top Chef has blessed him with many other opportunities Vietnamese food has a very long history He has been cooking for years, but still has not mastered some of the skills of his mother and aunties. He is working currently with food robotics on a project caller “Creator” in San Francisco. He has a strong desire to bring healthy organic foods at all price points to make it accessible to everyone. What are the hosts and judges like on the show- they are all very helpful. Much of the drama on the show is instigated through producers, or due to insecurity of the cast. Pho ga- heritage chicken is his go to Vietnamese meal He has a lot of favorite meals in Vietnamese cuisine. As an immigrant, he experienced a lot of self-shame, but is glad to see people becoming proud of their heritage and culture. How can you dress up Ramen? It doesn’t take much to fancy it up. Quickfire challenges on Top Chef you see on the show are very real. He found the outdoor cooking challenge to be especially unique. Chef was appreciative of the opportunity to share his story on such a big platform. He has a lot of familial and professional chefs that have influenced his career. Current projects mostly focus producing food products. He may do some popup cooking experiences occasionally. He is also working on producing a project called “Earth’s Kitchen” for PBS. Links Chef Tu David Phu – https://cheftu.com/ Top Chef – http://www.bravotv.com/top-chef Beef Pho Recipe – https://www.vietworldkitchen.com/blog/2008/10/pho-beef-noodle-soup.html
Dr. Josh Brower is a practicing Dentist, an implant educator, and an expert Woodworker. Speaking of woodworking, Dr. Brower has created wood masterpieces in his own shop that ranged from custom tables to a wooden replica of Noah’s Ark. But he is not only a Dentist that works great with wood. He’s one of the most prominent implant educators in the country and has trained many Dentists in both full size and mini dental implants. Join Glenn and Vinh as they talk to Dr. Brower about Dental implants, his love for all things wood, and his obsession with bow ties. Notes of Interest Mango Voice is running a Nifty Thrifty deal (20% off ALL phones, Free Fax, Free Mobile App). Recorded at Voices of Dentistry Dr. Brower is an avid woodworker and enjoys working on his 7-acres of woodworker’s paradise. Who’s cheaper, Dutch or Asians? Want to know the best wood for making a spanking paddle? Implants- When choosing standard vs mini implants, consider the load and patient factors in your decision The best and worst wood to work with? Walnut is the Neiman Marcus of woods! Dr. Brower operates numerous CE courses and implantology sites (see links) Dr. Brower is the fly bowtie guy #BTF Links Mango Voice – https://mangovoice.com/ Dr. Brower’s practice- http://www.smilesforsiouxland.com/ Hard to find wood- www.hardtofindwood.com Mini Dental Implant Masters- https://www.facebook.com/groups/minidentalimplants/ Real World Dental Implant Mentoring- https://www.facebook.com/groups/172898643208254/ Get Dental Training Facebook group- https://www.facebook.com/groups/346965125774888/ Get Dental Training Website-https://www.getdentaltraining.com/ Acknowledgements * Stephen Colbert Show on CBS Conan O’Brien Show on TBS
Dr. Thu Nguyen is a Dental Super Mom (Quebecois edition)! She is arguably the most famous Vietnamese Dentist in Canada. Dr. Nguyen is a successful practice owner, mother of three boys, a polyglot (speaks four languages for those too lazy to look that up), and an expert at Beach Body workout DVDs. She’s got a unique story and great insight on getting that work/life balance we all need. Dr. Thu Nguyen joins Glenn and Vinh to discuss topics ranging from her Instagram workout photos to her love for Pho and pasta. Notes of Interest Looking for a Paperless option in your practice? Yapi is a great option Everyone tries out their long- lost French skills- translate if you dare! Work life balance: Started 10 years ago with a small office and began to grow her knowledge in business leadership. She has grown her practice to 6 ops. Biggest advice for moms: Have help. Her parents help care for the kids as well as having help at home. Getting help in some areas of your life can help your life thrive. Being multilingual in a practice: Quebec uses French and English, it depends on the patient background. Canadian Healthcare: Dr Nguyen finds American Insurance discussion perplexing because it is not something they deal with in Canada. She discusses children’s Medicare treatment limitations as well as Medicaid challenges to improve payout for treatment. Growing up in Italy: Now we understand why the Swiss are neutral! Dr. Nguyen speaks Italian, French, English, and Vietnamese Dr. Thu Nguyen is a big fan of Beachbody Workout DVDs and posts her workouts on Instagram Life in Canada: Canadians love to eat snow with maple syrup, and Dr. Nguyen is a fan of Celine Dion Mean courtship practices: Dr. Vo’s wife glared at him the first time he saw her, Dr. Nguyen threw away gifts from her future husband, but he persisted for 10 years. *Dr. Nguyen is a big fan of Instapot cooking. Links Yapi – https://yapiapp.co/ – Nifty Thrifty Deal for Yapi – $200 credit towards ANY Yapi Plan and 3 months of Insta review for FREE! (Mention Nifty Thrifty Dentists) Dr. Thu Nguyen Practice – https://drethunguyen.com/en/ Instant Pot Vietnamese Food Recipes – https://www.facebook.com/groups/1743007402687050/ Instant Pot – https://instantpot.com/ Celine Dion – http://www.celinedion.com/ Acknowledgements “pour que tu maimes” is property of Celine Dion
Dr. Leonard Tau is a practicing Dentist, renown speaker, and heads up the Dental Division of Birdeye. Did we mention that he’s an expert on Online Reviews and how to manage the digital minefield we call Online Reputation? Dr. Leonard Tau jumped into the online review world by creating his own platform (iSocial Reviews) and now with Birdeye (the leader in online review acquisition). Join Glenn and Vinh as they talk to Dr. Tau about topics ranging from being mistaken for a Chinese guy and his for Pat’s Cheesesteaks. Notes of Interest Dr. Leonard Tau has a FFS practice in Philadelphia His office is haunted by the spirit of the previous Dentist owner The presence of the spirit was confirmed by Ghost Hunters Dr. Tau created iSocial Reviews an Online Review Platform iSocial Reviews was bought out by Birdeye Birdeye is the leader in Online Review Acqusition Dr. Tau is in charge of the Dental Division of Birdeye He is a renown speaker on the topic of Online Reviews Due to his unique name, he is commonly mistaken for a Chinese guy Nifty Thrifty Deal for Birdeye – $2,000 annually which translates to $167 per month!! (Must sign up for Birdeye through Dr. Tau to get the Nifty Deal!) Mango voice VOIP – Ask for the Nifty Thrifty Deal (20% off ALL phones, Free Fax, Free Mobile App) Links Pennsylvania Center for Dental Excellence – http://philadelphiapa.dentist/ Birdeye – https://birdeye.com/ Dr. Leonard Tau Speaker Profile- https://www.dentalspeakersbureau.com/speaker/leonard-tau/ Mango Voice – https://mangovoice.com/ Pat’s Cheeesteak Sandwiches – http://www.patskingofsteaks.com/ Acknowledgements The Tonight Show is property of NBC The Ellen Show is property of Sony Pictures Television What Happened to That Boy is property of Birdman
Dr. Zak Allmand is a practicing Dentist, Entrepreneur, and certified Star Wars nerd. As the co-founder of Apex Payment Solutions, Dr. Allmand has been helping Dental practices save thousands in merchant services fees and educating Dentists on how merchant services works. He joins Glenn and Vinh to discuss topics ranging from the most ridiculous merchant services fees he has seen to why he refuses to accept the latest incarnation of Han Solo. Notes of Interest Dr. Zak Allmand is a Dentist as well as the co-founder of Apex Payment Solutions Graduated in 2005, Completed an AEGD while in the Air Force, then set up a practice in Indianapolis. Friend with a merchant services company asked him to test the services before launching the current platform. As a dentist, he understands the nature of the business, and knows ways to save money in your office. He is a big Star Wars fan. Why didn’t Holdo just use autopilot? What happened to Luke Skywalker for him to contemplate murder? Why did Solo flop? Who was the best Star Wars character? Least favorite? The hottest? Dental poll? Don’t ask! Why wouldn’t you want to save money? *Listen for the special Nifty Deal! Links Apex Payment Solutions – https://www.apexpaymentsolutions.com/ Dr. Zak Allmand Practice – https://www.mononfamilydental.com/ Nifty Thrifty Dentist CE Event – http://niftybackup.getpracticegrowth.com/ce-event/ Acknowledgements: “Undercover boss: Starkiller Base” Saturday Night Live. NBC. Triumph the Insult Comic Dog. “Attack of the Clones Premiere” Saturday Night Live. NBC.
Calvin Wong, is an actor, writer, producer, and an expert in Board Games. Wait. You still don’t know who he is? Well, if you watched Crazy Rich Asians then you’ll recognize him as PT Goh! Peik Lin’s (Awkwafina) brother…..Wye Mun’s (Ken Jeong) son. He had so many funny moments with Constance Wu (Rachel Chu) and literally stole every scene he was in. Calvin joins Glenn and Vinh to discuss topics ranging from the social significance of Crazy Rich Asians to how many times a day fans ask him to do the heart sign from the movie. Notes of Interest Loves board games This is his first major film He actually loves being behind the camera even more than acting The Role of PT was supposed to have no lines What was is like to work with the other actors, especially in the lunch scene. Ken Jeong was over the top and able to come up with so many variations on a scene How has the movie changed his life? Was the lunch place a real house? What was it like meeting Michelle Yeoh? This movie is meaningful to the Asian community! Links Nifty Thrifty CE Event – http://niftybackup.getpracticegrowth.com/ce-event/ Calvin Wong Twitter – https://twitter.com/ithayla?lang=en Calvin Wong podcast – https://www.dinganddentcast.com/ Calvin Wong Board Game site – https://www.boardgameprices.com/ Acknowledgements Crazy Rich Asians is property of Warner Bros Pictures Crazy Rich Asians soundtrack is property of Water Tower Music
Dr. Anissa Holmes is a practicing Dentist, podcaster, speaker, coach and the creator of Delivering WoW. Originally from New Orleans, Louisiana, Dr. Holmes has called Kingston, Jamaica home for over a decade. Delivering WoW is a movement aimed at empowering Dentists to provide “WoW” experiences to gain “freedom” in their practices. Anissa joins Glenn and Vinh to discuss topics ranging from Goat Head soup to the importance of discovering your “why.” Notes of Interest We are celebrating one year of the Nifty Thrifty Podcast! Dr. Anissa Holmes is the creator of Delivering WoW. She had a practice in Birmingham, AL before moving to Kingston Jamaica. She grew up in New Orleans and considers herself a southern girl. Find your why for your career and it will set you apart. She grew up in a working-class family in New Orleans and put herself through college working 3 jobs. Take a leap of faith and invest in yourself. Anissa prefers Cajun food over Jamaican Delivering WoW has multiple programs to help Dentists reach the next level Dental Profit Academy launches in June. Links Dental Marketing and Profits FB Page – https://www.facebook.com/groups/deliveringwow/ Delivering WoW – https://www.deliveringwow.com/ Delivering WoW U – https://www.deliveringwowu.com/ Delivering WoW Bootcamp – https://deliveringwowcourse.com/infopage Delivering WoW Summit – https://deliveringwowsummit.com/ Jamaican Patois – http://jamaicanpatwah.com/ Everything New Orleans – https://gonola.com/ Acknowledgements: The Tonight Show is Property of NBC “To Be Loved” by Bob Marley is Property of Universal Music Group
Dr. Brady Frank is a practicing Dentist, best selling author, speaker, dental coach and the creator of the DDSO Alliance. Dr. Frank is well known as a leader and innovator in the Dental Industry. Having previously founded the Osteoready Implant company, he is now focused on creating a “Dentist Driven” DSO model. Brady joins Glenn and Vinh to discuss topics ranging from challenging his sons in basketball to the importance of keeping the idea of “Dentist owned” Dental practices alive. Notes of Interest Dr Brady Frank- is the founder of Osteoready Implants, a well-known clinician, and practice transition specialist. What is a DDSO Alliance?- Dentist owned DSO Dr. Frank has a passion for helping young dentists become owners through many different avenues. He is the former owner of Osteoready implants What is the purpose of a DDSO?- Gaining corporate level advantages while being a private practice to improve dentistry By gaining better entrepreneurial skills, we can create more dentist owners What’s a pod? A small group of practices that join together Offering long-term equity to an associate/ part owner creates longevity in the practice There are lots of advantages to creating a work life balance by being part of a pod First step to starting a DDSO- education using free resources (DDSOalliance.com, DDSOblueprint.com, DDSOfunnels.com) Online community adds another level of support Dr. Anh Le (Dr. Vinh Nguyen’s partner) drops in to talk about his experience with DDSO Alliance Links The DDSO Alliance – http://theddsoalliance.com/bfc-client-use-blueprint-funnel21122062 DDSO Blueprint – http://ddsoblueprint.com/ddso-blueprint-process1
Kerry Lepicek and Machell Hudson are productive hygienists and Hygiene Superstars. Kerry is a practicing hygienist and a Clinical Coach Director for OraVital. Machell Hudson works with Dr. Bruce Baird as a hygienist and is a coach with The Productive Dentist Academy. These two ladies have joined forces to help offices turn their hygiene programs from “loss leaders” to high production powerhouses. Join Glenn and Vinh as they discuss topics ranging from Biofilm to Louis Vuittons. Notes of Interest This episode recorded “Live” at Voices of Dentistry event! Machell Hudson is the top producing Hygienist in the Heartland Dental Network. Machell helps coaches dental professionals by implementing strategies she uses in private practice The Productive Dentist Academy(PDA) is one of the top Dental Consulting companies in the Industry One of the main PDA goals is to help offices increase production and decrease stress Kerry Lepicek helps practices increase production with the OraVital protocol The OraVital system halts the progress of periodontal disease while controlling the oral systemic link. OraVital incorporates biofilm testing, prescribed antimicrobial rinses, and a unique home care regimen Dr. James Hyland, who is Kerry’s Father, is the CEO of OraVital Kerry and Machell both agree that educating patients about the “Oral-Systemic” link is key to treatment plan acceptance Vinh tried to test Kerry’s “Canadian politeness” by intentionally referring to Prime Minister Justin Trudeau as Garry Trudeau (creator of Doonesbury comic strip) 😊 Machel is a big fan of the Whole 30 Diet while Kerry would never give up Canadian goodness like Poutine or Peameal bacon Links OraVital – The Oral Infection Experts – https://www.oravital.com/ The Productive Dentist Academy – https://productivedentist.com/ Whole 30 Program – https://whole30.com/ Apex Payment Solutions – https://www.apexpaymentsolutions.com/ LocalMed – https://www.localmed.com/ Acknowledgements The Golden Globes is property of Hollywood Foreign Press Association and NBC
Dr. Yolanda Mangrum is the owner of Petaluma Dental, a multi-specialty practice in Sonoma, California. She is also the author of “Hire to Inspire”, a coach with Fortune Practice Management, and founder of Luminary Education Center. She is the epitome of a Dental Boss Lady. Join Glenn and Vinh as they discuss her “why” and whether or not she’ll include wine in her dental convenience store. Notes of Interest Dr. Yolanda Mangrum opened her first practice in 1999 Ten years later she purchased the Petaluma Dental group She eventually merged her two practices together to create her current office Dr. Mangrum’s practice employs a whopping 12 Dentists and 39 overall employees! Petaluma Dental Group is a multi-specialty practice Petaluma has a Dental “convenience store” that offers items ranging from toothpaste to probiotics Dr. Mangrum did not take Glenn and Vinh’s suggestion to sell wine at her practice She is also a coach with Fortune Practice Management Dr. Mangrum recently launched her dream project – the Luminary Education Center. She is a member of the Delivering WoW Inner Circle *She truly believes that there is potential for greatness to be unlocked in every individual. Links Petaluma Dental Group – http://www.petalumadental.com/ Fortune Practice Management – https://fortunemgmt.com/index.cfm?Page=Yolanda-Mangrum Hire to Inspire – https://www.amazon.com/Hire-Inspire-Leaders-Consistently-Achieve/dp/1505521041 Acknowledgements The Boss is property of Universal Pictures Parks and Recreation is property of NBC Universal Run the World is property of Beyonce
Dr. Steven G Mautner aka “Mauty” is a Dentist from Florida who is known for his insightful yet controversial posts on DentalTown. Recently banned from DentalTown, Mauty has taken his talents to Facebook and his posts are informative, thought-provoking and as controversial as ever. Listen as Mauty talks to Glenn and Vinh about his unique Dental philosophy and his ultimate goal to accept every single Dental plan in existence. Notes of Interest: The Nifty Thrifty Dentist CE Event – http://niftybackup.getpracticegrowth.com/ce-event/ Legwork PRM – https://www.legworkprm.com/ Keating Dental Arts – https://keatingdentalarts.com/ Wallace Specialty Insurance – http://www.insurance4dds.com/ Online Dental Consulting – https://onlinedentalconsulting.com/ Dr. Steven Mautner got the nickname “Mauty” from his buddies back in New York Mauty graduated from NYU Dental School and has been in practice for 30 years! His advice to Sleep Apnea patients, “Just lose some weight, you’ll sleep fine.” Mauty feels that too many Dentists are pressured to practice a certain way He feels the Dorky Dentist Code rules DentalTown His favorite comedians are Larry David, Ray Romano, and Jerry Seinfeld Please leave us a review on iTunes. It helps us out by reaching new listeners and we would truly appreciate it.
Adam B. Levine is the Founder and Editor-in-Chief of the long running Let’s Talk Bitcoin! show and the LTB publishing network. He is also the founder and CEO of Tokenly, a company building open source tools to make Tokens more useful and more usable to everyone. Adam’s goal is to educate the masses about cryptocurrency and show how it can be a viable and sustainable currency. If any of that flew over your head, then listen in as Adam joins Glenn and Vinh to talk some Bitcoin. Notes of Interest: Akeem the Nigerian Scam Artist makes an appearance Adam B. Levine has been forced to use his middle name more often due to the immense popularity of the “other” Adam Levine Adam manages, advises, schedules, and edits the content for Let’s Talk Bitcoin! The LTB Network is a publishing platform created for content providers to present the ideas and people involved with Cryptocurrency Adam B. Levine deals mainly with Bitcoin and not so much with the smaller cryptocurrencies In June of 2014, he launched LTBCOIN, the first Cryptocurrency Rewards Program Tokenly builds tools that allow organizations to issue and redeem Customized Cryptographic Tokens Tokens can be used to grant users rights, access, and verify ownership in a way that is trustless and efficient. Links from the show: Let’s Talk Bitcoin Network – https://letstalkbitcoin.com/ Tokenly – http://tokenly.com/ Maroon 5 – http://whatloversdo.maroon5.com/ Acknowledgements “Conan” is property of Warner Bros. Television “Captain Phillips” is property of Sony Pictures “Mr. Robot” is property of NBC Universal Television No copyright infringement intended
Dr. Baron Grutter is a the Co-owner of the Blue Sky Bio Academy and course director for the Blue Sky Bio Digital Orthodontics course. Dr. Grutter is also a 3D printing expert who has printed everything from ortho aligners to special reading glasses for his daughter. Not only is he a talented Dentist with a knack for 3D Printing, he is also a strong advocate for Spinal Muscular Atrophy (SMA) research and a huge supporter for SMA awareness. Listen as Dr. Grutter talks to Glenn and Vinh about topics ranging from money saving tips using 3D printers to his love for Double Chicken Chopped salads from Subway. Notes of Interest: Dr. Baron Grutter is the owner and practicing Dentist at Happy Rock Dental Dr. Grutter teaches courses ranging from surgical implant planning to Digital Ortho for Blue Sky Bio He is the owner of two 3D printing machines – Form2 and Moonray 3D Printers Dr. Baron Grutter’s daughter Nella was born with Spinal Muscular Atrophy (SMA) SMA is a genetic disease affecting the part of the nervous system that controls voluntary muscle movement. Dr. Grutter is very active in the SMA community and a big supporter of Cure SMA organization He has created a special Facebook page (Prayers for Nella) for those who want to follow Nella’s progress Dr. Baron Grutter will be teaching Digital Ortho in upcoming courses in LA and Chicago Use promo code “NiftyThrifty” to get $200 off the Digital Ortho Course Fake Arnold Schwarzenegger makes an appearance Links from the show: Happy Rock Dental – https://www.happyrockdental.com/ Dr. Baron Grutter Course Page – https://www.barongrutterdds.com/ Blue Sky Bio Academy – http://www.blueskybio.academy/public/main.cfm Prayer for Nella FB Page – https://www.facebook.com/PrayersforNella/ Cure SMA – http://www.curesma.org/ GWENDOLYN STRONG FOUNDATION – https://thegsf.org/ The Nifty Thrifty Dentist CE Event – http://niftybackup.getpracticegrowth.com/ce-event/ Legwork PRM – https://www.legworkprm.com/ Keating Dental Arts – https://keatingdentalarts.com/ Wallace Specialty Insurance – http://www.insurance4dds.com/ Online Dental Consulting – https://onlinedentalconsulting.com/ Acknowledgements “Sandstorm” is property of Darude No copyright infringement intended
Michael Arias is the host of The Dental Marketer Podcast and the owner of a Dental “Ground Marketing” company. He has worked with Dentists, Dental Groups, and Consultants to develop unique marketing campaigns that are budget friendly. He joins Glenn and Vinh to talk about how Dental professionals can use Ground Marketing as an extra tool in their marketing campaigns. Mr. Arias also discusses random topics from sign spinners and his thoughts on passing out flyers in the club. Notes of Interest: The Dental Buddies post that started it all – “Sigh. Why is it that some cultures just have no concept of time and its importance?” Uncle Mauty, Dr. Sonia Smith, Dr. Anthony Gonzales, and Dr. Mitra Bolouri give their opinions on the Dental Buddies post Ground Marketing is essentially Guerrilla Marketing Michael Arias trains Dental staff members to become Ground Marketers Ground Marketing activities take place on the streets and in public places for maximum impact Michael helps Dental practices attract new patients with creative budget friendly campaigns Schedule a free 15 minute consultation with Michael Arias right here – https://calendly.com/michaeltdm Links from the Show The Nifty Thrifty Dentist CE Event – http://niftybackup.getpracticegrowth.com/ce-event/ Legwork PRM – https://www.legworkprm.com/ Keating Dental Arts – https://keatingdentalarts.com/ Wallace Specialty Insurance – http://www.insurance4dds.com/ Online Dental Consulting – https://onlinedentalconsulting.com/ The Dental Marketer Website and Podcast – http://thedentalmarketer.site/ Acknowledgements * The Chappelle Show is the property of MGM Television No copyright infringement intended.
Tracy London Driver is the creator of Monday Bites, a collection of funny Dental videos that features lip-synching and dancing. Not only is Tracy the resident performer at Dr. Patricia London’s office but she is also the Insurance Coordinator there as well. Tracy London Driver joins Glenn and Vinh to discuss topics ranging from her love of verifying insurance to becoming one of Mauty’s newest fans. Notes of Interest: Tracy has been working for her sister Dr. Patricia London for twenty years Monday Bites was created after Dr. London gave Tracy the task of creating videos She has done over 160 videos and almost all of them have Tracy in them The videos features lip synching and dancing by Tracy and various patients Unlike the name of her videos, she does not shoot these videos on Monday Monday Bites has been a great marketing tool for their office Links from the show: Monday Bites – https://www.facebook.com/MondayBitesTracy/?ref=br_rs Patricia A. London, DDS – http://www.drpatricialondon.com/ Legwork PRM – https://www.legworkprm.com/ Keating Dental Arts – https://keatingdentalarts.com/ Wallace Specialty Insurance – http://www.insurance4dds.com/ Online Dental Consulting – https://onlinedentalconsulting.com/ Smart Practice Dental – http://www.smartpractice.com/shop/wa/category?cn=Dental-Supplies&id=1&m=SPD&mc=true Wells Fargo Practice Finance – https://practicefinance.wellsfargo.com/ Acknowledgements “Some Beach” is property of Blake Shelton and Warner Bros. “Carpool Karaoke” is property of The Late Late Show No copyright infringement intended
David Kolbe is a family man, an attorney, and the CEO of Kolbe Corporation which provides the Kolbe Assessment. The Kolbe Assessment is the only validated assessment that measures a person’s conative strengths. Not just another personality test, Kolbe helps one to understand the talent they were born with and how to “Be Your Best Self.” The assessment is a tool that has been used with companies ranging from Fortune 500 companies to Dental Practices. David joins Glenn and Vinh to review their Kolbe assessments and to give them reasons why they should retire as Dentists and become full-time podcasters. Notes of Interest The Kolbe A Index is the most common Assessment given by Kolbe Corporation Kolbe measures your instinctive way of doing things and the Result is called your MO (method of operation). Kathy Kolbe, David’s Mom, founded the corporation 35 years ago Kathy and her team dedicated themselves to helping adult and child learners overcome barriers and maximize their success. David Kolbe has lived and breathed the Kolbe Concept® from its inception. He worked as an attorney and as a Legislative Director before he becoming the CEO of Kolbe. David feels that the Kolbe Assessment is a great way to help you and your staff pinpoint their stregnths Beyond the assessments, the Kolbe Corporation provides seminars and training for businesses David Kolbe admits that he put his future wife through the Kolbe Assessment David’s grandfather is E.F. Wonderlic who is the founder of the famous Wonderlic Test Take the Kolbe A Index Assessment – Take the Kolbe A™ Index Links Kolbe Corp – http://www.kolbe.com/ Wonderlic – https://www.wonderlic.com/ Acknowledgements * Family Feud is owned by ABC Network SNL is owned by NBC
Jasmin Haley is a Dental Renassaince Woman. She’s a Hygienist, an educator, a Mom, and a Hip Hop historian. She co-hosts the MOMgienist podcast which focuses on the challenges of being a parent while working and dealing with the demands of Dentistry. An overachiever at heart, she just created another podcast called Beyond the Prophy. Jasmin joins Glenn and Vinh to discuss the dynamics of the Dentist/Hygienist relationship and her love for Rumchata. Notes of Interest Jasmin Haley is the co-founder of 2 podcasts, Beyond the Prophy and Momgienist Mrs. Haley hails from Jamaica Queens NYC!! She is an accomplished speaker and speaks to many Dental Hygiene Organizations. Jasmin is an education consultant for an HIV/AIDs interprofessional program at University of Maryland. Her mission is to promote oral health and provide mentorship to help educate other professionals and patients. Jasmin’s Hip Hop Knowledge is second to none. She’s also a connoisseur of Alize and Rumchata 🙂 *The MOMgienist blog is about ways to self motivate one self as a parent, to encourage excellence, and sharing the struggles together. Links The Roadmap for Dental Success – https://info.niftythriftydentists.com/sales-page The MOMgienist https://www.momgienists.com/ Beyond the Prophy https://www.beyondtheprophy.com/ Rumchata – http://www.rumchata.com/age-gate Acknowledgements Blackish owned by ABC network and Hulu Coming to America movie owned by Eddie Murphy Productions Jodeci owned by Epic Records
November 28, 2017 Dr. Julie Swift is the amazing Lipstick Periodontist. She is a Periodontist by day, lipstick sales sensation by night, and awesome Mom/Wife every day. She is the owner/founder of Topeka Periodontics and Implants and also operates her own team of Lipsense All-Stars that have made over thousands in sales. Dr. Julie Swift or Dr. Julie Woods as many on Facebook know her joins our show to discuss topics ranging from men selling lipstick and periodontal procedures that GPs should be doing. Notes of Interest Dr. Julie Swift is the founder and co-owner of Topeka Periodontics and Implants She has been a periodontist for 14 years in Kansas Dr. Swift came into Lipsense after reluctantly hosting a Lipsense party She has only been involved in Lipsense for 4 months Dr. Swift says the key to Lipsense success are “relationships” Her favorite Lipsense color is Purple Rain She feels that GPs should try to do more crown legnthening and implants Dr. Swift also feels that GPs should learn how to restore more Hybrids She says the most annoying thing GPs do is to accuse specialists of stealing their patients 😛 Links Topeka Periodontics and Implants – http://www.topekaperio.com/ Lipsence – https://seneweb.senegence.com/us/ Acknowledgements * Family Guy is property of Fuzzy Door Productions and Fox Television Our Lips are Sealed performed by The Go Gos and property of IRS Records
Dr. Shakila Angadi is a practicing Dentist and the founder of The Inspired Dentist. Her goal is to help educate the Dental community about Emotional Intelligence(EQ) and improve their lives in the process. Not only is Dr. Angadi coaching Emotional Intelligence through The Inspired Dentist platform, she is also the Mind-set coach for The Delivering WOW Community. Dr. Shakila Angadi joins Glenn and Vinh to discuss topics ranging from her love for Target and President Trump’s low EQ. Notes of Interest Emotional Intelligence (EQ) is the ability Recognize, understand and manage our own emotions Recognize, understand and influence the emotions of others Like many Dentists, Dr. Angadi was a perfectionist and this mindset brought about a lot of stress Seeking answers, she began studying EQ which has changed her life Dr. Shakila Angadi is now a certified EQ Coach Being aware that emotions can drive our behavior and impact people are hallmarks of EQ Understanding EQ, helps one to manage their emotions especially when they are under pressure Dr. Angadi feels that Dental professionals sorely need EQ training due to the stresses our profession She strongly feels that EQ can help avoid conflicts within your dental practice *The Inspired Dentist is the Facebook page for her personal coaching on Emotional Intelligence Links from the show The Inspired Dentist – https://www.facebook.com/theinspireddentist/ Nifty Thrifty Discounts – http://niftybackup.getpracticegrowth.com/dental-discounts/ Emotional Intelligence – http://www.danielgoleman.info/topics/emotional-intelligence/ Acknowledgements The Fresh Prince of Bel-Air is property of Warner Bros. Television Forrest Gump is property of Paramount Pictures
Dr. Gina Dorfman is a Dentist, a speaker, an entrepreneur, and the Queen of Yapi. One of the leading patient communication platforms on the market, Yapi was created because Dr. Dorfman saw a problem that needed to be fixed. That’s what Dr. Gina Dorfman is. A problem solver extraordinaire! She can be seen providing solutions to Dentists at the speaking circuit and in social media. Join Glenn and Vinh as they talk to Dr. Dorfman about topics ranging from Ivan the Terrible to Grey Goose Vodka (not Russian by the way). Notes of Interest Dr. Gina Dorfman is originally from Saint Petersburg, Russia Her family settled in Southern California in the late 1980s Dr. Gina Dorfman graduated from the USC Dental School in 2000. She owns a thriving Dental practice and practices part-time Yapi was created because she saw limitations in her practice software Dr. Dorfman worked with her Father to create Yapi She is a speaker for Practice on Fire Dr. Dorfman’s German Shepherd Axel can be heard barking in the background. We think our voices were scaring him 🙂 Nifty Thrifty Deal for Yapi – $200 credit towards ANY Yapi Plan and 3 months of Insta review for FREE! (Mention Nifty Thrifty Dentists) Here are the translations to the Russian segment between Vinh and Gina: Good afternoon – dobry yenz Nice to see you- rad vas vidit You look very pretty – ty vygladish oshen mila How are you – kak Dela I’m doing good- ya zameshatel na My Russian is bad- moy russky ploh Thank you- spasiba I am a dentist- ya stomatolog Do you listen to podcasts? Vy sluush she ty podcast Glenn is stupid- Glenn gloop Glenn looks like an idiot- Glenn vyglyadit kak idiot Laugh at him – smeeyatsya nad nim Goodbye – proshshai Links: Dr. Gina Dorfman Practice – https://yourdentist.net/ Practice on Fire – https://practiceonfirelive.com/ *Acknowledgments * Conan show is property of TBS
Scott Keyes is the founder of Scott’s Cheap Flights, a web service that alerts you when there is a ridiculously great travel deal. Scott is the flight searcher-in-chief, spending 8-12 hours a day on Google Flights and he oversees daily operations at Scott’s Cheap Flights. He has traveled to 45 countries (and 45 states!) and has lived in Mexico (Oaxaca), Mozambique (Maputo), Chile (Santiago), and the United States (all over). Scott joins Glenn and Vinh to discuss his favorite vacation destinations and his love for Mauritian cuisine. Notes of Interest: Scott’s Cheap Flights sends you alerts when there is a great deal. There are three membership plans and they are $5 or less per month. Scott’s Cheap Flights was created when Scott created a “cheap tickets” newsletter for his friends. His newsletter and website exploded overnight and is now one of the most popular travel deal sites on the web Growth of Scott’s Cheap Flights has been driven by word-of-mouth, press coverage, flight giveaways, and Reddit. Many of the deals Keyes offers are a result of what he calls “fat-finger discounts (airline employee priced it at $59 instead of $590)” Some of his most brag-worthy finds include round-trip tickets to Kenya for $310, Rio for $363, and Bali for $348. Links from the show: Scott’s Cheap Flights – https://scottscheapflights.com/ Chez Dodo – http://www.chezdodopdx.net/ The Nifty Thrifty Dentist CE Event – http://niftybackup.getpracticegrowth.com/ce-event/ Legwork PRM – https://www.legworkprm.com/ Keating Dental Arts – https://keatingdentalarts.com/ Wallace Specialty Insurance – http://www.insurance4dds.com/ Online Dental Consulting – https://onlinedentalconsulting.com/ Acknowledgements “Anger Management” is property of Columbia studios “SNL” is property of NBC studios “Never Gonna Give you up” is property of Rick Astley and RCA records No copyright infringement intended
Dr. Michael Ling is an Owner/Dentist of Clarence Street Dental Group and a speaker for Practice on Fire. He is also, according to Glenn and Vinh, the number one Chinese Dentist of all of Canada. Dr. Ling is passionate about helping Dentists create a “self-managing” team and ultimately create a “self-managing” practice. Dr. Michael Ling joins Glenn and Vinh to discuss topics such as his dislike for Celine Dion and his love for poutine. Notes of Interest Dr. Michael Ling’s father, Dr. Sumner Ling founded Clarence Street Dental Group Michael agrees that his father is a gunner and can outproduce him all day long The switch that flipped for Dr. Ling was focusing more on training his team Empowering his team has helped his practice reach new heights Dr. Ling notes that you should delegate innovation and decision making to your team He is the most non-Canadian Canadian, disliking hockey and Celine Dion One of the goals of Practice on Fire is to help Dentists find a good work/life balance Dr. Michael Ling is a speaker on Practice On Fire educating on how to create a self-managing team The next Practice on Fire event is on March 16-17 in San Diego Nifty Thrifty Discount for Practice on Fire = 50% Off Registration with promo code SuperNiftyVIP (Only 7 spots avaliable) Links Practice on Fire – https://practiceonfirelive.com/ Clarence Street Dental Group – https://clarencestreetdental.com/ Poutine – https://en.wikipedia.org/wiki/Poutine Celine Dion – http://www.celinedion.com/ Acknowledgement “My heart Will Go On” is property of Celine Dion and Sony Music
Dr. Christopher Phelps is an Entrepreneur, General Dentist, Best selling author, Dental Speaker, and mentor. He is recognized as the only Dentist to be named a Cialdini Method Certified Trainer (CMCT) and he teaches those principles in his “Ethical Principles of Persuasion in Dentistry” seminar. Dr. Christopher Phelps joins Glenn and Vinh to discuss topics ranging from his newly created coaching program to his love for Napa Valley wines. Notes of Interest: Dr. Christopher Phelps first became a Dental Entrepreneur when he sold his notes in Dental School His notes became so popular that some classmates started copying them without paying for them. Dr. Phelps encrypted his notes by copying them on red copy paper from Kinkos He was a partner in four Dental practices but left the partnership and assumed the two worse ones Dr. Phelps was able to turn two under-performing practices into thriving offices He was a fan of Dr. Robert Cialdini and became a Cialdini Method Certified Trainer One of his most popular seminars is “Ethical Principles of Persuasion for Dentistry” based on Cialdini Methods A future goal is to create Dental practices within retirement communities *Dr. Christopher Phelps will be rolling out a Coaching Program to help Dentists achieve success Links from the show: Nifty Thrifty Discount for Dr. Phelps Courses – http://niftybackup.getpracticegrowth.com/training-resources/ Carolinas Dental Center – http://carolinasdentalcentermatthews.com/ Dr. Phelps Helps: Concept to Practice – http://www.drphelpshelps.com/seminars/ Influence at Work – https://www.influenceatwork.com/principles-of-persuasion/ Kolbe Index – http://kolbe.com/ Howell Mountain Vinters – http://www.howellmountain.org/ Haber Family Vinyards – http://www.haberfamilyvineyards.com/ Belle Glos – http://belleglos.com/wines/ Acknowledgements “Star Wars” is property of Lucasfilm LTD “Red Red Wine” is property of UB40 and EMI “Outsourced” is property of Russell Peters No copyright infringement intended
Dr. Ana Dougherty is a practicing Dentist in San Antonio, Texas. But she’s not just any regular Dentist. She’s the Yoga Dentist! Known for her Yoga videos on YouTube and her Yoga CE course, Dr. Dougherty is on a mission to spread the benefits of Yoga to Dentists everywhere. Ana joins Glenn and Vinh to discuss topics ranging from her love of Brazilian cheese bread to her struggles as a Vegetarian trying to eat at Brazilian Churrascarias. Notes of Interest: The Nifty Thrifty Dentist CE Event – http://niftybackup.getpracticegrowth.com/ce-event/ Dr. Ana Dougherty is originally from Brazil and grew up in Florida Ana has been practicing Yoga for over 8 years She practices with her husband Larry at Rolling Oaks Dentistry She recently taught a Yoga CE course at the Texas Dental Association Meeting Her goal is to reach more Dentists with her Yoga CE courses Links from the show: “Couples Retreat” yoga scene- https://www.youtube.com/watch?v=rl6SpFVJoUA “How to take Yoga Photos on Instagram” Awaken with JP – https://www.youtube.com/watch?v=M9bmvQFtOHk Yoga Dentist Childs Pose- https://www.youtube.com/watch?v=SFPmd_fSJPM&t=31s Yoga Dentist Camel Pose- https://www.youtube.com/watch?v=iCPOHo7ddgg&t=14s Yoga Dentist Cat and Cow Pose- https://www.youtube.com/watch?v=TW698IIMaGY&t=24s Acknowledgments “Couples Retreat” is property of Universal Pictures “How to take Yoga Photos on Instagram” is property of Awaken with JP No copyright infringement intended.
Dana Pardue Salisbury is the Chief Operations Officer for Classic Practice Resources and the daughter of renown dental consultant Sandy Pardue. She joins Glenn and Vinh to discuss how offices can save money by training their staff more effectively and how “mystery shopping” calls can expose deficiencies in a practice. Mrs. Salisbury also discusses random topics ranging from crawfish/beer and to whether she would shave her head to become 25% smarter. Notes of Interest: Dr. Ryan Swain, founder of Six Months Smiles, makes an appearance to discuss his feelings about being banned from multiple Dental Facebook groups Dr. Swain also discusses a recent Facebook post about debt and how it is an epidemic in the dental community Classic Practice Resources is the industry leader in Dental consulting and their two seminars (Spice Up Your Practice and Academy for Scheduling Excellence) have helped Dentists worldwide Mrs. Salisbury states that most offices are hemorrhaging their marketing dollars due to inadequate training to meet the influx of new patients Classic Practice Resources offers “mystery shopping” calls to all clients to help eliminate deficiencies and improve staff performance Nifty Thrifty Dental Deal of the Week – $200 off tuition for Spice Up Your Practice of Academy for Scheduling Excellence seminars. Use promo code “Nifty” *Fake President Donald Trump makes an appearance Links from the Show Classic Practice Resources – http://classicpractice.com/ Spice Up Your Life and Academy for Scheduling Excellence Registration – https://www.eventbrite.com/e/spice-up-your-practice-july-14-15-2017-tickets-31966458538?aff=es2
Dr. Raghunath Puttaiah is a tenured professor at Texas A&M College of Dentistry and is a trainer for OSHA and HIPAA protocols. He joins Glenn and Vinh to talk about how to save money in your dental practice by not overdoing personal protective equipment and also the dangers of keeping up with the “Dental Joneses.” Dr. Puttaiah also discusses random topics ranging from ghost peppers to rectal exams. Notes of Interest: Recorded “Live” at Pho 69 – Dallas’ newest Vietnamese restaurant Dr. Raghunath Puttaiah has been dubbed “The Dental Yoda” by Glenn and Vinh by mixing in humor as he weaves his infinite wisdom much like the Jedi Master. According to Dr. Puttaiah, Dental students of today are a little more savvy due to their technology skills Personal protective equipment = Gown, mask, gloves, eye protection, and headwear Many offices “waste” money by not knowing which personal protective equipment is appropriate for the procedure The danger of “Keeping up with the Joneses” applies to inside your practice as well as beyond it Fake President Barack Obama makes an appearance Nifty Thrifty Dental Deal of the Week = Nitrile gloves from Sam’s Club – $4.25 per 100 gloves (Updated Pricing) *Nifty Thrifty Foodie Deal of the week = Taco Bell’s Naked Chicken Chips Box includes: 6 Naked Chicken Chips, Burrito Supreme, Crunchy Taco and a Drink – $5 Links from the Show Nitrile gloves from Sam’s Club – https://www.samsclub.com/sams/mm-glove-large-2x200ct/prod18150526.ip?xid=plp:product:1:1 Taco Bell’s Naked Chicken Chips Box – https://www.tacobell.com/food/combos/naked-chicken-chips-box Dr. Raghunath Puttaiah OSHA/HIPAA Training – http://www.osha4dental.com/
Dr. Kenny Wilstead is a General Dentist who recently posted on Dental Hacks Nation about his horrible experience dealing with the DEA. His story is a cautionary tale that applies to all Dental professionals. He joins Glenn and Vinh to discuss how a series of mishaps led to a felony drug charge and how he was able to overcome this life changing event. DentalHO.com is Dentistry’s newest job board and community. Created by Dr. Nathan Ho, this site is currently under construction but the Facebook site is up and running. Glenn and Vinh were so moved by Dr. Wilstead’s story that they changed up their normal format to bring Dr. Wilstead’s unimaginable story In 2014, Dr. Kenny Wilstead was charged with prescription drug fraud and went through a year and half battle to clear his name Using his own experience as an example, he recommends not talking to law enforcement without legal representation. *Dr. Kenny Wilstead hopes Dentists can learn from his experience and avoid the mistakes he made when dealing with prescription drugs
Jonathan VanHorn is an accountant. But he’s more than just a mild mannered accountant. Mr. VanHorn is the founder of DentistMetrics. A company with the sole mission of helping Dental professionals navigate the perilous waters of the American tax code while saving them money! Jonathan VanHorn joins Glenn and Vinh to discuss topics ranging from his love of cargo shorts to his disdain for the movie “The Accountant” Notes of Interest: Please visit our sponsor Dental Card Services Alliance and mention our podcast http://www.dentalcardservices.com/ Special shout-out to the stars of our new segment, “Ask a Kid About Dentistry” – Thank you Kylie, Jackson, My Linh, and Van Paul! A special thanks for the parents that allowed the kids to participate – Dr. Glenn Vo, Dr. Susan Tran, Dr. Tory McFarlin, and Dr. Thu McFarlin Here is the picture of Alan Mead that Kylie and Jackson looked at. DentistMetrics aims to completely automate and outsource the bookkeeping, financial reporting, and tax portion of the dentist’s business. Jonathan VanHorn discusses the “gray” area of travel expense write-offs, writing off adult beverages, and other business expenses. Mr. VanHorn gives his review of the movie “The Accountant” Fake Hulk Hogan makes an appearance *Nifty Thrifty Dental Deal of the Week: Free consultation with DentistMetrics and $1000 off new account set-up – Mention Nifty Thrifty Dentists for discount Links from the Show: Dentist Metrics Website – http://dentistmetrics.com/ Jonathan VanHorn’s Favorite Cargo Shorts – http://www.gq.com/gallery/cargo-shorts Official Movie Page for The Accountant – http://www.accountantmovie.com/ Acknowledgments: The Simpsons is property of 20th Century Fox Television Parks and Recreation is property of NBC Universal Television Silicon Valley is property of HBO Entertainment No copyright infringement intended.
Elijah Desmond RDH is a Dental Hygienist turned Dental Entrepreneur. He is the CEO of Smiles at Sea, a continuing education event set in a relaxing resort style atmosphere. He joins Glenn and Vinh to talk about how Dental professionals can save money and reward their teams at CE events. Mr. Desmond also discusses random topic ranging from pizza flavored prophy paste and Dorito flavored Mountain Dew. Notes of Interest: In 1936, Holistic Dentist Dr. Weston Price releases a study linking the prevention/arrest of dental caries with a diet high in unpasteurized milk and organ meats Link to Dr. Price’s study – http://jada.ada.org/article/S1048-6364(36)35023-4/pdf Dr. Christopher Keener, an alleged research partner of Dr. Price, makes an appearance to discuss this monumental study Elijah Desmond’s goal for Smiles at Sea is to provide a light hearted CE event that promotes team building Mr. Desmond started his entrepreneurial journey by creating a candy selling business as a kid. Nifty Thrifty Dental Deal of the Week – $50 off any CE event and a FREE ticket to the Whitening Ball at the Smiles at Sea CE event. Use promo code – “Glenn” *Fake Stephen A. Smith makes an appearance Links from the Show Smiles at Sea – http://www.smilesatsea.com/ Link to Dr. Price’s study – http://jada.ada.org/article/S1048-6364(36)35023-4/pdf Acknowledgments: Step Brothers is property of Sony pictures Parks and Recreation is property of NBC Universal Television “Started from the Bottom” is property of Cash Money Records No copyright infringement intended.
Dr. Desiree Walker is a dentist from North Carolina who competed on American Ninja Warrior in 2015. Dr. Walker is the real deal and has worked really hard to get her fitness to where she is today. She is a big advocate of the importance of exercise for dental professionals to maintain a long and healthy career. Listen as Dr. Walker talks to Glenn and Vinh about her journey to be on American Ninja Warrior, what the future entails for her and how can she help Vinh get in shape. Notes of Interest: Please visit our sponsor Dental Card Services Alliance and mention our podcast http://www.dentalcardservices.com/ Fake Chris Rock makes an appearance Dr. Desiree Walker competed on American Ninja Warrior in 2015 Dr. Walker talks about how she has converted a gym in her dental practice to train for American Ninja Warrior She is working on making workout videos for dental professionals Dr. Walker will try out for American Ninja Warrior again in the near future *Please leave us a review on iTunes. It helps us out by reaching new listeners and we would truly appreciate it. Links from the show: Dr. Desiree Walker’s Practice – http://www.lumbertondental.com/ T-Rex competing on American Ninja Warrior – https://www.youtube.com/watch?v=I3OVf_mn-qM American Ninja Warrior Streaker – https://www.youtube.com/watch?v=tDb-U35oBFo Dr. Desiree Walker – American Ninja Warrior Dentist – https://www.youtube.com/watch?v=zQdnCseWNvA Dental Economics Video on Dr. Walker – https://www.youtube.com/watch?v=oskbF2pFkqM&t=6s Ninja Dentist Core exercises – https://www.youtube.com/watch?v=nZRQuEJCZgg Acknowledgments: American Ninja Warrior is property of NBC Universal Eye of the Tiger is property of EMI
Dr. Alan Mead joins Glenn and Vinh to talk about how he saved money in his Dental practice, his interest in Equine Dentistry, his never ending struggle with shrieking patients who can not open wide enough, and whether he would fight 100 chickens or one human sized one. Notes of Interest: Alan Mead has been dubbed “The Accidental Nifty Thrifty Dentist” by Glenn and Vinh because he stumbled onto some great deals for his Dental Practice and Home Consider buying a “fixer-upper” practice rather than a “Taj Mahal” to save money and get out of debt quicker Being at the right place at the right time is sometimes the key to getting a great deal. Just make sure you have the capital to take advantage of that great deal Dentotemp by Itena Dental is the best bang for your Dental buck (Nifty Thrifty Dental Deal of the Week) – Buy 2 get 1 free from DC Dental Alan Mead recently released a new podcast, “The Alan Mead Experience” Fake Adam Sandler leaves us a message Links from the Show Dentotemp special offer from DC Dental – http://www.dcdental.com/DentoTemp-DTCA1-5 The Alan Mead Experience – https://theame.fireside.fm/ The Dental Hacks Podcast – http://dentalhacks.com/