S01E07 Whether you’re internal or a consultant, we chat about when it’s appropriate to push back on the decision-makers and how to go about doing it. Transcript Matthew: I’m on antibiotics for the next five days and then. Matt: What do you have against Biotics? Matthew: They know what they did. Matt: So yeah what we’re gonna talk about pushing back on clients I think in general, giving clients feedback to their suggestions that might not be in line with what our suggestions or recommendations would be. If I could give a little background on where this topic kind of […]
S01E04 What are the benefits of doing remote research and testing? Well, they are numerous, that’s for sure! Transcript Matthew: Although, honestly I kind of want to be one of those people, that wears sunglasses all the time. Matt: I don't think you do, because I-- I've met those people Matt: So Matthew, I think we were going to talk about remote usability testing. Matthew: Or just, remote everything, right? Matt: Yep, alright. Bring it on. Matthew: Not all things, but like I think I do want to talk about testing, but also I think a lot of the things […]
S01E02 We talk dealing with people who are derisive toward research participants and a bit how to handle when participants … let’s just say, aren’t their best selves. You can watch the episode or listen to it. Transcript Matthew: I was... See dammit. I was trying not to start off by saying so, and I almost said it. Matt: It's a good lead, and I know it's hard to perforate that habit. Matthew: It's the I'm about to talk now. Matt: Right. Matthew: But somebody who I know who's here in Portland posted something about dealing with when you're presenting […]
S01E01 Yep, we went there. Well … a little. We talk about pay rates, responsibilities, and career paths for people in “UX.” You can watch the episode or listen to it. Transcript Matthew: Set a reminder for a month from now for a check-in. Matt: Yeah. Matthew: And be like, hey, just want to check in and make sure-- Matt: We have something in common. We're both impressed with my experience. Matthew: So. Matt: You were saying? Matthew: I was saying that I was thinking, and you can tell I was thinking because I was sitting like this, six days […]
S01E00 The pilot episode for our new show! You can watch the episode or listen to it. Transcript Matthew: I’m making a cup of coffee. Matt: Awesome. Matthew: So I’m gonna run. Come back. Matt:Okay. Matthew: One moment please. So. Matt: Hey so, I was reading the internet today. Matthew: Oh the internet, is that still going on? Matt: And two semi-interesting stories stuck out to me. Matthew: Really? Okay. Matt: Yes. Matthew: I’m listening. Matt: I’d like your thoughts. Matthew: Alright. Matt: One. Trying to decide which to lead with, ’cause they’re both. Matthew: Put a big one on […]
S01E03 We talk about the dreaded, and yet, accurate phrase. When to use it and what comes after… Transcript Matthew: Yeah, even if we were being evil, it's not anybody could stop us. Well, is there any topic you'd like to tackle today? Matt: Good question. Matthew: Thank you. Matt: Great questions. Matthew: That's why they pay me the big bucks. Matt: My jaw is slack because-- this is not what we talked about yesterday, as far as, something-- Matthew: Oh, I see. Matt: Like, do I wanna open this can of worms. Like this, this fits more into like […]