The Racami Record: Recent Episodes
Racami
The Racami Record is a one of a kind podcast that analyzes the state of customer communications, discusses new technologies and addresses problems and trends in the print and mail industry.
Last month we hosted a livestream event and invited our customers to participate on a panel. We wanted to share with the audience valuable insight and actionable tips to navigate these unprecedented times NOW and in the FUTURE! The panel comprised experts such as a government print center, a transaction processor, a marketing and commercial printer, and an insurance company. Thank you for participating Dina, Mike, Danelle & Pamela.
In this episode of The Racami Record, Bill Schuhlein, Racami’s Director of Channels converses with Mike Zink, Marketing Product Manager of Software Partner Relationships at Canon Solutions America. They touch on different topics regarding how software enables more efficiency in print shops, why targeted printed documents improve the customer experience, the value of document archiving and the importance of having a unified view of all software and hardware in your shop.
Multi-channel delivery is not a one-way push of communications, but a dialogue between the consumer and the company. This interaction through websites and other channels is useful for generating the next communications that the company sends out and driving improvements in the customer experience. In this episode, Matt explores the concept of reliability and its importance in the creation and distribution of consistent, relevant and personalized customer communications to propel customer loyalty.
In this second episode of the Racami Record, our EVP of Sales & Marketing, Matt Mahoney, and, Racami's President & CTO, Hani Khalaf, discuss everything from Racami's start to new trends and innovations surrounding the print & workflow automation industry.
In this first Racami Record episode, our EVP of Sales & Marketing, Matt Mahoney, introduces the podcast and explains why you need to subscribe!