The Outside the Business Box's Podcast: Recent Episodes
outsidethebusinessbox
I'm Chad Murray, certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, locations in multiple states, runs millions of dollars– and best of all I do not run the day-to-day operations. I coach my team- and I coach other business owners. I am proud to say that I won the “New Coach of the Year “ award in 2019 for the Professional Business Coaches Alliance.What will you get out of listening to and watching this podcast. Business chat about how to operate a business, service business, and specifically a chimney business at time. It's about running a small business. Chimney's is my background however it is not the focus. It's a service business podcast.
Who Not How...
Read my book... Operation Entrepreneur Freedom. Click the link to purchase.
I have coaching spots available and a Mastermind group starting soon.
Click... Chat with Chad to schedule a free session to discuss having him work with you to build a better company that doesn't have to rely on you.
The episode is about rebranding, what does that look like?
I then get into sales and mindset.
This is my Wednesday evening talk show Chat w/ Chad on my private Facebook group Chimney World.
You don't have to be a chimney company, this episode is for any service business!
This episode is about employees! Enjoy.
Read my book... Operation Entrepreneur Freedom. Click the link to purchase.
I have coaching spots available and a Mastermind group starting soon.
Click... Chat with Chad to schedule a free session to discuss having him work with you to build a better company that doesn't have to rely on you.
Building rapport is the hardest sales item to teach. Having a system in place to train is essential in progress to building a world class service business. Mike Fasy and Chuck Roydhouse were on tonight's episode of Chat w/ Chad.
If you want to get the Chimney Closer app go to https://chimneycloser.com and click the button to schedule to purchase.
Chat w/ Chad Business Coaching Live
Micromanaging. When is it needed or is it?
Book Free Discovery Call with Chad.
Let us discover getting your mindset on track to winning. We will look at your systems and will come up with a plan of implementation. Numbers, we will dive into the numbers and get your numbers better discoverable for finding issues and more profits.
I was fortunate to have a few coaching clients join me on Chimney Worlds
Chat w/ Chad to tell how my business coaching as helped them in their business.
It was a good time discussing the systems, accountability gained, and mindset I have been able to help them all with as well as helping them all make a lot more money!
Book Free Discovery Call with Chad.
Let us discover getting your mindset on track to winning. We will look at your systems and will come up with a plan of implementation. Numbers, we will dive into the numbers and get your numbers better discoverable for finding issues and more profits.
In this episode I'm chatting about my return to podcasting after pausing for a few months. When owning a business things take priority to what you have to do and the past few months it was getting my home services business back on track.
I discuss the system of Trusting Systems and not the employees. You can always trust a process over people because the process is the business. Once the systems are all being properly worked then you build a culture around the people. (not in the podcast)
I have coaching spots available and a Mastermind group starting soon.
Click... Chat with Chad to schedule a free session to discuss have him work with you to build a better company that doesn't have to rely on you.
Purchase Chad's book, Operation Entrepreneur Freedom on Amazon.
Learn from Chad what he had to learn the hard way, let his past make the mistakes so you don't have to make them.
Death is a part of life. It will affect us all personally and in our business.
We will discuss what kills a business and what you need to do to prevent the toxic culture from thriving.
Then we will be getting into what is reborn in your mindset.
My new book is out, Operation Entrepreneur Freedom. Click the link to purchase.
Bill is a chimney industry speaker, consultant, and of course a business owner.
We chat about the differences in business models from the scaling aspect.
While our philosophy are on both spectrums we see many commonalities.
My book is now published on my life story on scaling my business.
Operation Entrepreneur Freedom
Ted Lasso Leadership Lessons is a list I believe you can live and lead you life and business.
If you want me as a coach or have us do your marketing email...
outsidethebusinessbox@gmail.com
Healthy and back with a Rebrand of Outside the Business Box.
I have started a digital Marketing Agency with my daughter and now a second daughter is on board!
We get page 1 results. I still business coach.
Enjoy...
Sales, it is a funny part of every business.
Insurance but not the liability kind. Back up employees!
Enjoy
This episode I discuss where I've been, what I've learned, and where I'm going with STRESS, ANXIETIES, and GROWTH with it all.
I believe this is a special episode because I think all of us Business Owners have in their own way a system of dealing with stress that is either helping or NOT helping.
I discuss the system of dealing with stress and anxiety to get growth and life balance... enjoy!
Want to work with me? Click my calendar link here to get a Free Chat with Chad...
https://calendly.com/chad-outsidethebusinessbox/1-on-1-discovery-call-how-i-can-help-you-grow
How to give raises that you don't have to fund! Let the clients fund the employees a better life!
If you are wanting to start scaling... Book to Start Scaling You Business.
Page Austin is my guest for two reasons this week, one because she has a fascinating story of being at the White House on the fateful day of 9/11 and because nobody graciously live culture more than Page. She is the real deal!
If you are wanting to start scaling... Book to Start Scaling You Business.
Systems, Mindset, & Trouble is the scaling formula that I use to get business owners to operate a bigger and/or better business.
If you are wanting to start scaling... Book to Start Scaling You Business.
Welcome 2.0 to Outside the Business Box Podcast.
I rehashed my first podcast.
If you are wanting to start scaling... Book to Start Scaling You Business.
Don Not Let Angry or Disappointment Control You and how I deal in 2022.
If you are wanting to start scaling... Book to Start Scaling You Business.
Marketing talk with Steve Orandello with Hozio.
If you want to talk to Steve about your marketing go to www.hozio.com
If you are wanting to start scaling... Book to Start Scaling You Business.
CRM, Scripting, Bundling, Vendor Relationships
If you are wanting to start scaling... Book to Start Scaling You Business.
Building a Business Part 3 Advertising Training and Trouble
If you are wanting to start scaling... Book to Start Scaling You Business.
Building a Business Part 2 - Mindset and Leadership
Book to Start Scaling You Business.
Building a Business Part 1 The Power of One
We will discuss the first steps in scaling.
Book to Start Scaling You Business.
Thriving, Stagnant, or Dying
Business transformation starts with you.
If you want to transform your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Noise is all around us, are you listening or working on your business to adapt.
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad...https://calendly.com/chad-outsidethebusinessbox/let-s-chat-about-your-business-tips
The Power of Positivity
Let's get real and make our own fortunes.
This episode is about making it happen with positive mindset.
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Hire a business coach to help you navigate the business questions on when to put gas on something or let off like marketing.
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Jonathan owns several home services companies and is co-owner of the The Huge Convention for Home Services.
Https://thehugeconvention.com
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Chuck and I discuss how we scaled our business and some sales talk too.
Chuck owns Winston's Chimney Sweep in Manassas, VA services the Washington DC area.
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
One thing all success stories have in common is discussed in this episode.
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Tom and I discuss his venture into the chimney business which is backwards from most chimney sweeps.
We also have a great business discussion on prices and intentional culture.
This episode is for any business owner!
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Firstly let me thank you for listening!
Mark and I go deep into a our difference on how we hold our company accountable.
Through two very different paths we came to a similar result, accountability success.
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Mindset to get the right staffing.
Think labor for profit not labor as an expense.
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
People, People, and more People
Today we discuss people.
The recognition, the mindset, the emotions.
Who are you and your value.
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Get going on the hard breakthrough of busting to 2 mil!
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Dan Platta is my guest. He is an entrepreneur that happens to be a bookkeeper. He owns a few businesses with a partner in the maid and window washing realm.
If you need a CFO or a bookkeeper schedule a demo with Dan to see what he can do for you.
https://calendly.com/dplatta
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Stressed Anxiety and the Cure
Had a rough week and what I did to get through it.
Enjoy!
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Risk management in a service business.
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Treat Yourself Like Someone You Are Responsible For Helping
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Chat with Chad and Cody - The How We Turned Our Company Around
Cody and I just talk about our successes over the past few years and how we did it.
Enjoy...
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Why sales is NOT a dirty word.
ENJOY....
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
We keep talking so here's how to implement culture into your business.
Enjoy...
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Are you leading the business?
When its grim what do you do?
Discipline!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Just walk into the fog to see the next 100 feet.
Answers coming, enjoy...
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Old School Marketing Is Not Dead and Money are my topics today.
Click the link to join my Group Coaching.
Motivation and Losses
Motivation is hogwash! Get moving to get motivated.
Losses are the best growth learning tool, experience!
Mike Fasy is a Service Entrepreneur that owns a California Chimney Sweep and a screen door operation.
We are best of friends and week talk about how to keep scaling our businesses.
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Apps are what I am thankful for in 2021.
Obviously I thankful for all my family, friends, and employees and Apps are on the top of my success list!
Value of an app is much more than the price of the cost of the app!
MY apps...
KickServ - Estimating and Invoicing
Monday - management tasks with accountability (possibly going into Connecteam)
Connecteam - HUGE for almost everything HR, Training, Rewards, Culture!
Quickbooks - Accounting
Manula - Handbook (inputting into Connecteam in 2022)
Fast Field Forms - Self made inspection form
Bear Hands Pro - Starting in 2022
What Masters Services did to almost double our monthly fall sales!
Hiring, Training, and Meetings!
I was a bullied in high school. I don't often talk about it.
It was a huge part how I got to my success.
Also I'm writing a book!
The most common question to me is how did I walk away from my business and it still operates. Truth is it was years in the making and has had it's up and downs, mostly ups.
I've been coached in participating more in my business and did it through systems instead of showing up.
It isn't everyone's model however it my give you some good insights on how to operate as much as you do currently. Or maybe it will guide you into a much more free time?!
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
This is my "How to Hire" system.
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
I put a list together of my coaching business essential systems.
You can get a good look into what you can add to your business with this list. Of course, contact me if you would like assistance.
One thing that gets lost in coaching and consulting from a list like this is the chat, the objective feedback with a conversation with me.
Enjoy...
Octavio is a chimney entrepreneur that talks with me today about is story and how he holds his employees accountable.
He did something I don't know if I have the guts to do at the time he did it!
Listen to the end to see how it turned out, it's amazing!
Fear holds us back to not let us be the potential we should be without fear.
Listen to me discuss some of my fears. I also do a presentation on Million Dollar Habits from a coach friend of mine Jeffrey Rogers. If you want to be in a great entrepreneurs group coaching go to Jeff's website and contact him.
https://www.jeffrogerscoach.com/
I go through some of my favorite podcast clips and share them with some more insightful thoughts.
I really have fun going through 2 years of my own growth and hopefully yours as well!
Jesse Peralta is a second generation sweep out of Portland, Oregon.
He has scaled his business to Washington, Ohio, and California.
He and I discuss scaling your business and much more!
Enjoy!!!
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Scenario's and Situation's
Have you caught an employee moonlighting or doing side jobs?
Have employees leaving before the job is completed?
Do you have a plan for rainouts?
Do you schedule for profits?
This episode I dig right in...
In this episode I discuss achieving greatness.
If you don't try you will never move your business, yourself, your family, and your friends to a higher level.
I tell a greatness story of when I was in Basic Training for the Army National Guard about becoming the Platoon Guide through graduation. I am very proud of that greatness.
I recorded my "Chat with Chad" show on my Facebook Group Chimney World.
I detail my Covid-19 hospitalization for 21 days. I came close to being on a ventilator!
What's your crisis plan if you were not able to work for an extended amount of time?
How to find applicants in todays odd world. I found Facebook to be extremely easy and successful.
Nuggets - A Couple of Systems for Workflow
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Warning "F" Bomb or 2 but not explicit.
I choked this week, best just listen...
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
Many service entrepreneurs are always on the "Go Button" in their business. I shed light on when to go and when to coast.
Leadership for your team from the top down.
Book I reference is Turn the Ship Around! by L. David Marquet, Stephen R. Covey
It was referred to me by Steve Scally. Thanks Steve!
Relationships is the best way to grow.
Make a new friend that is more successful than you and watch you and your business grow!
Go be the the least successful person in a group.
It's the best advice on this podcast I think I've given to this point!
Short podcast due to the 4th of July holiday.
Standard operating Procedures. SOP's
How to get your system of SOP's.
Controversial!
The beginning business growth model for 1-2 trucks to 6 trucks.
Disclosure: You got to be on top of the training and manage the newbies!
If you are in Oklahoma or New Jersey this model does not apply. You need to get NFI certified. Check your current and upcoming laws.
Easy but painful, get right legally.
FYI, I get a little spicy in this one so please be advised if you have a younger listener.
It was my greatest pleasure share the mic today with John. His business is a boomin and everyone is taking note.
John is entered into the consultant possible coaching realm. We talk today about his business, how Mark Stoner influenced him and I, and how he can help his future clients.
If you want to work with John call his landline at 603-605-8000. That's right, no texting. Leave a message if he doesn't answer.
Chuck is an awesome guy with a real passion for education. He is a firefighter, has a degree in Fire Science from Shepherd University, owned a landscaping business that he then turned to the chimney sweep industry.
He is active with the Chimney Safety Institute of America (CSIA) and is currently on the Executive Board of Directors, serving as Vice President and former Treasurer, Chairman of Educational Development, Treasurer of Sweep Away Cancer, and Chairman of the CSIA Master Chimney Sweep Committee.
To get in touch with Chuck email chuck@roydhouseeffect.com or visit his website https://roydhouseeffect.com.
I am often asked how did I walk away from Masters. Well I made my systems work efficiently enough to allow a GM to manage without me.
Build the systems that makes your business operate smoothly then set up a GM for success!
Enjoy...
Be you! Stop worrying about training your employees to maybe become a competitor or going into business for themselves.
This is a good one to watch on YouTube.
https://youtu.be/p2ev5o4Qmvc
Its not on Outsidethebusinessbox YouTube channel. , I accidentally put this podcast on my personal YouTube channel.
My guest this week is a good friend that has some real awesome experiences! Wrote a book, Back to Bulletproof, that is his life story as written below...
Darin Bibeau was born and raised in Plattsburgh, New York. He joined the Coast
Guard in 1994 with recruit company Delta 144. His first assignment was Coast Guard
cutter Spencer out of Boston. During his time with the Coast Guard, he served as a
Special Operator in the Deployable Specialized Forces and then a private
government contractor all over the world. Darin held a Top Secret Clearance for
almost 10 years. He has been on high-risk operations on the high seas and remote
areas around the globe, including places he never wants to go back to. He led
multiple covert special operation teams including one responsible for one of the
largest single cocaine seizures in the world netting in 9.2 tons of pure cocaine.
Since then, he has made his transition into the civilian world and now runs and owns
successful American manufacturing companies, most notably, National
Chimney/Natural Light Energy Systems - which has 9 factories and over 300
employees. Today, Darin spends his extra time as a motivational speaker, business
consultant, and author of his new book Back to Bulletproof - A Warriors Tactical
Guide to Success. He strives to help others, especially veterans, on their road to
professional and personal success. With his motto #EverydayGSD (Everyday Get
Shit Done), you will quickly learn that Darin lives by the “work hard, play hard” rule
and has no room in his life for excuses. And although his accomplishments are
ever-growing, he still manages to share how his life experiences have shaped his
career.
D A R I N B I B E A U
Watch on my personal Channel, I boo boo'd ...
https://youtu.be/0WyjD_nbeew
Justin Neri is a new business owner with a podcast discussing his journey into entrepreneurship.
We dive into what his going through and some lessons that he has learned.
His podcast is on Buzzsprout... Built from the ground up.
I went to spend some time with Mark and his wife Terry for an extended weekend in Nashville. My wife Christa was supposed to come but her mother was in the hospital was not able to fly with me. Bummer.
On a Saturday afternoon Mark and I just sat down with no agenda and literally took off. We recorded about 40 minutes on his podcast, Blue Collar Gold Podcast first. Then over an hour here.
We talk business, safety, and more business. A little chimney talk and a lot of services entrepreneur talk!
Enjoy.
My special guest today is Boomer. Not your ordinary business coaches podcast guest. He is a former NFL player, fighter jet pilot, and a Retired Admiral from the Navy.
Boomer and I discuss his career and his leadership methods.
There maybe a few war stories involved here too!
I am so excited to have Alan Rush on my podcast. Alan is a sales trainer for your field salesman, technicians, and call center representatives.
There is no sale if you sell the customer. Listen and you'll find out how 2 salesmen have conversation about very similar styles. I am good however Alan is the trainer to get your business with the right value process to your customers.
Unfortunately, Alan is not taking on new clients until 2022 but he is working on getting his training out to the service industries. Stay tuned!
If you need to talk about your business schedule a free chat with me, who knows it may just change your life!
Book a Chat with Chad
On this episode, we discuss more systems, and Chad shows us what he uses to keep his systems up to date and working smoothly. Enjoy!
To watch the Youtube Version click here: https://www.youtube.com/watch?v=VXygUiOkZ8U
This week we had the privilege of having on Karen Roberts Washington, attorney, mediator and arbitrator.
Karen specializes in business and employment matters in state and federal courts. She is an Adjunct Professor of Law at Texas A&M.
Chad and I discuss how to pay properly, what the difference between 1099 and W2 is, and why it all matters.
How could be NOT have Christa on yet?! The most important guest! In this week's episode we discuss how Christa WAS the call center back in 1996 when the business was first started. We talk about how important it is to not miss a single call--and to give your customers your undivided attention no matter the circumstances! (like raising 5 daughters!)
With a background in sales, Francine Ivey loves sharing her skills with others. She is a sales and leadership coach, an author and a speaker. She hopes to share her fearlessness with her clients. Francine works with clients spanning 9 different industries.
In this week's episode, we discuss that nothing moves in this world without a sale, and how a business coach could add value-- even if your business is already successful.
If you would like to get in contact Francine, her socials and website are below:
Facebook: https://www.facebook.com/francinewivey/
Instagram: https://www.instagram.com/francine_ivey/
LinkedIn: https://www.linkedin.com/in/francineivey/
www.francineiveySWC.com
This week Chad and I have a guest, please welcome Carl Sharperson Jr. to the podcast!
Carl Sharperson Jr. is a Leadership Innovation Strategist, speaker, author, and coach. He specializes in taking leaders from mediocre to maximizing their potential in work and personal life. He is passionate about this message because he understands that most people are working at only 50% capacity due to lack of clear leadership, development or job fit. He transforms his audience and coaching clients through his proprietary Sharp Leadership coaching process as well as drawing from his unique experiences the military, Corporate America and entrepreneurship.
Carl has worked for companies such as Harley-Davidson, Chick-Fil-A and Lockheed Martin.
We are so grateful to have him this week!
Listen to us discuss football, the naval academy and the 5 points he outlines in his book and why they are important to be instituted in everyone's lives.
He can be found on carlsharpersonjr.com if you'd like to work with him.
This week, we don't have 1 guest, or 2 guests, but 3!
In this raw, honest and open conversation, we discuss what it takes to go from technician to business owner.
Ageless Chimney and Apex Air duct discuss how they went from being engulfed by their business, to stepping out on the sidelines and watching it run itself.
I'm Chad Murray, certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, locations in multiple states, runs millions of dollars-and best of all I do not run the day-to-day operations. I coach my team-and I coach other business owners. I am proud to say that I won the "New Coach of the Year" award in 2019 for the Professional Business Coaches Alliance.
A new week means a new episode! This week Chad and I discuss language and why it is essential in his business as well as yours!
We discuss branding, and how a chimney can possibly tell a story.
I'm Chad Murray, a certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, locations in multiple states, runs millions of dollars-and best of all I do not run the day-to-day operations. I coach my team-and I coach other business owners. I am proud to say that I won the "New Coach of the Year" award in 2019 for the Professional Business Coaches Alliance.
This week, Chad and I discuss the outcomes of the weekend's football games, what the point rule is, and how much money he saved with his notorious "poop rule."
I'm Chad Murray, certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, location in multiple states, runs millions of dollars--and best of all I do not run the day-to-day operations. I coach my team--and I coach other business owners. I am proud to say that I won the "New Coach of Year" award in 2019 for the Professional Business Coaches Alliance."
This week is ALL about employees!
Chad and Sophia discuss why company's keep their bad apples around, how your business can function bigger and better without them, and how Chad is changing and adjusting his own business.
Can systems, culture and scripting be your answer to all of your employee issues?
Listen to find out!
I'm Chad Murray, certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, locations in multiple states, runs millions of dollars- and best of all I do not run the day-to day operations. I coach my team-and I coach other business owners. I am proud to say that I won the "New Coach of the Year" award in 2019 for the Professional Business Coaches Alliance.
Guest alert!
Sophia and I welcome Sherwood Adams from Ageless Chimney located in Levittown outside of Long Island, NY.
Sherwood is a business owner and a client of Chad.
In this week's episode we hammer systems, systems, systems!
Sherwood gives us an insight on how Chad's systems have worked and impacted his business.
We discuss how systems and scripting differ from NY to TX!
I'm Chad Murray, certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, locations in multiple states, runs millions of dollars- and best of all I do not run the day-to-day operations. I coach my team-and I coach other business owners. I am proud to say that I won the "Rookie Coach of the Year" award in 2019 for the Professional Business Coaches Alliance.
Happy New Year! We are glad to be back with a fresh new year and a fresh new episode.
This week we are covering what a new year means for you business.
Chad talks about why he left his service business, how a business coach can influence your business & what he is looking forward to in 2021 (he's got some exciting news about his 2 eldest daughters!)
I'm Chad Murray, certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, locations in multiple states, runs millions of dollars- and best of all I do not run the day-to-day operations. I coach my team- and I coach other business owners. I am proud to say that I won the "Rookie Coach of the Year" award in 2019 from the Professional Business Coaches Alliance.
In this week's episode, we have Mark Stoner. Together we discuss how failures eventually lead to success. Both of us being service business owners, our experiences and failures seem almost identical.
We discuss what other businesses do that make them so great--including Chick-Fil-A.
Check out Mark Stoner's podcast, "The Blue Collar Gold Podcast," available wherever you listen to your podcasts.
I'm Chad Murray, certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, locations in multiple states, runs millions of dollars– and best of all I do not run the day-to-day operations. I coach my team- and I coach other business owners. I am proud to say that I won the “Rookie Coach of the Year “ award in 2019 for the Professional Business Coaches Alliance.
In this week's episode, we discuss hiring. How to hire, why to hire, how to find your employees and how to keep them.
A lot of it has to do with accountability and holding your business and you as the business owner accountable.
If you do, your employees will follow.
I'm Chad Murray, certified business coach and entrepreneur who still owns a large functioning business. My company has 50 employees, locations in multiple states, runs millions of dollars– and best of all I do not run the day-to-day operations. I coach my team- and I coach other business owners. I am proud to say that I won the “Rookie Coach of the Year “ award in 2019 for the Professional Business Coaches Alliance.
As a service industry business owner for over 25 years, I've had my share of ups and downs– just like you. I became a certified business coach because some help from a knowledgeable mentor changed my life– and I'm here to do the same for you.
I've been there. Owning a business can be exciting, frustrating, exhilarating, and sometimes downright stressful. All of those ups and downs can take a toll if you don't have the right people on your team.
The key is to get guidance in figuring out how to stop being the technician and start being the owner entrepreneur.
In this episode I introduce a new host, Sophia Klemenz.
Sophia is my social media manager for both my service and coaching business.
I am letting her take the reigns in producing & publishing my podcast.
I am excited to rebrand and start bringing my audience more frequent episodes!
Scripting is essential in scaling your business. Branding is done by all departments saying the same verbiage across the board. It is a culture project as well by everyone getting on the same page.
Script your call center.
Script your sales.
Script your management.
Scripting stops potential quality control, rogue salespeople, and is a management tool.
Sophia Klemenz is my social media manger for all my businesses. I hired her because of the time it saves me from having to do but I was not expecting the major upgrade I received upon her taking over my accounts.
Sophia will take your posts and make them look amazing. She creates content and ads that cost much less than most other advertising platforms.
Social media is a giant task that when a business starts posting they should keep the content flowing to stay relevant.
Listen to this episode to gain an insight on what Social Media can do for you.
I've been chomping at the opportunity to finally get Tim Reed on my podcast.
He's the fireplace guy, I'm the chimney guy. Together see what we can do to help sales in our industries by diving into what each can learn from the other.
Tim Reed has over a decade of experience in the hearth industry, making conversations with guests relevant and extremely practical. The Fire Time Podcast Tim records equips hearth companies to win by sharing ideas and innovation from the best minds in our industry.
Do not miss out on The Fire Time Podcast, available for Apple and Droid devices or at www.itsfiretime.com/podcast.
Anatomy of a Sales Process Season 2 is all about how sales and how to get your business making more money through new systems and processes.
The episode will show you exactly how to train a salesperson step by step to interact with a client.
The Anatomy of a Sale can be used by service companies of any type.
Have a training sales system is the goal in this episode and how to do it at the very least. This will show you how I train and can give the ideas on how to make it for your business.
What Does a Business Coach Consultant Really Do?
I'm asked this question a lot: "What does a business coach/consultant really do?"
I will breakdown the difference between coach and consultant.
Sometimes, a business owner's goals are not aligned with their mindset. As a coach, I determine if you're in the right mindset to move forward towards achieving your goals. If not, I explain what mindset Is required before accepting you as a client. Any quality business coach should interview you in this way to see if you can work together. After all, my goal Is to see you making progress of achieving your business goals– and that will take work!
The consultant side Is a bit different from coaching. As a consultant, I discuss with you is how to skip the pains of growth and trial and error. You hire a consultant who has been there before so that they can quickly offer a solution, which saves you lots of time and money.
Take a listen to my approach in this episode of the podcast.
The Anxiety of an Entrepreneur
Have you ever had a late night or early morning where you couldn't sleep due to anxiety related to your business?
I myself woke up and in anxiety mode this morning. I had to get this on my podcast because it is something many of us entrepreneurs struggle with on a daily basis.
Seek out help from business coaches or industry mentors.
The best solution to anxiety is working on your business to earn some "wins." It might be a small victory- but focus on that and know that it's a step forward.
Listen to this episode, and know that you're not alone.
Why Being Certified in Any Industry Matters
Certification in your industry is a surefire way to gain a competitive advantage. It is amazing that more business do not take this step in advancing their standing within their own industry. I admit that I did not get certified in the chimney business until many years after starting. However– that certification has paid off since!
I will be the first from experience to tell you that once certified, you can (and most likely will) double your business! It's that much of a "game changer."
Episode highlights:
- Why get certified from the perspective of a Master Certified Chimney Technician
- A few stories about how certification makes a difference
- A display of integrity
- Something to learn from a Mark Twain quote: "It Ain’t What You Don’t Know That Gets You Into Trouble– It’s What You Know for Sure That Just Ain’t So."
This episode offers great insights on how to get your business moving and improving.
Find an Industry Titan to Advise You
I had a rough 2018 in my service company that I sought out an industry titan to advise me. If you haven't done this then listen to see how its helped me and another similar sized service company.
Episode features:
- Seek a Mentor or an Adviser to get help or even just to grow
- Some systems to help home services make more money
- Sales and Marketing Tracking ideas
- Chimney Industry Insider Talk about how to upgrade
Just an overall great conversation on how to get unstuck and some great ideas.
Add Similar Industries to Work With
Collaboration. Team work. Partnership.
Let's talk about working with other businesses- as a business. This episode is a great conversation about adding customers from other industries for a mutually beneficial experience. Though my expertise is in the chimney industry, this can be done with any industry. You hear us discussing how we work together as well as some systems and sales techniques that push our sales up over our competitors.
Top points:
- Use other industries
- CRM systems
- Estimate it or you won't sell it
- How to door knock and be effective
- Anyone in any industry can enjoy this episode because it's not just for construction, roofing, and chimney services.
Stay tuned and Enjoy!
Company Tag Lines and Core Values
An excellent episode of discovering what a second generation managed home services company (chimney sweep) has developed into over 30 years. A unique look into Rooftop Chimney Sweeps core values and how this could help change the home services industry.
- Act like you own it
- Create opportunities
- Throw out your limits.
A dabble into what a CRM system can do for your business.
A fun look into growing up in a family business.
Any business owner can value this conversation between two growing business owners discussing what they are doing to establish their culture and values in their business.
Welcome to Outside the Business Boxes Podcast
Welcome to my new podcast.
I'm going to be discussing my personal history, business history, and what and how I became a successful chimney service and now have a management team running my operations. Yes I do not work anymore on day to day operations, I coach my management team.
I will be doing seasons. This first season is on the chimney industry as well as home services. It all flows together. This podcast is ABSOLUTELY for anyone that owns a business, especially a home services or contracting business.
My season 2 will be interviewing only Business Coaches about everything business.
Stay tuned and Enjoy!