C-Store Center: Recent Episodes
Michael Hernandez
Everything you need to become a great convenience store manager from someone who wants you to succeed.
If the equipment in your store could talk, what would it say? This is the story of a dirty fryer in a convenience store kitchen.
I just wanted to tie up some loose ends regarding my experience at International One Stop. I also discuss the importance of creating a good working environment and how that impacts staffing.
In this episode, I talk about my first true convenience store working experience. I really loved my experience working for an independent. Some work experiences come close, but nothing was better. There were so many great memories and takeaways. Here's to the people I worked with back then!
In this episode, I discuss getting back on track, what I am working on, and things to come.
What is going on in the convenience store industry? Nothing but poor customer service experiences this weekend.
Have you ever inherited a problem employee or manager? Do you take the easy way out and fire them? Want to take them from worst to first? In this episode, I share an experience I had that might be helpful to you.
In this episode, I talk about how an unrelated issue and my word to my CEO led to the discovery of a serious internal issue.
In this episode, I talk about a discrepancy that occurred one morning when balancing lottery tickets. You won't believe what we found!
Being curious can lead to discoveries that will help you gain performance increases. In this episode, I talk about opportunities I identified, the solutions I implemented, and the huge payoff! You can do the same.
If you want to attract more business, you have to clean up your store! In this episode, I talk about the little things that make a huge difference to your customers when it comes to choosing a convenience store to stop into.
Welcome to C-Store Center. I wanted to introduce myself and share my story and ideas. I am here to help you be great at managing a convenience store. Please let others know about it. Thanks!