InsTech

Introduction

AI is reshaping insurance, but successful transformation isn't just about adopting the latest technology. It's about designing tools that people actually want to use.

In this episode, Robin Merttens is joined by Dani Katz, Co-founder and Director of Optalitix, to explore why the future of pricing lies in bringing underwriters and actuaries closer together rather than forcing them into the same way of working.

Drawing on recent industry research and practical experience supporting insurers and reinsurers, Dani explains why human-centred design is becoming just as important as technical innovation. From the enduring role of Excel to the rise of natural language AI, the conversation explores how technology can remove repetitive work while giving insurance professionals more time to focus on judgement, strategy and commercial decision-making.

You'll also hear why Dani believes AI will create new opportunities across the insurance market rather than replace the next generation of talent.

In this episode you'll learn:

Why successful pricing transformation depends on people as much as technology
How AI can simplify underwriting without becoming a 'black box'
Why actuaries and underwriters need different tools and different user experiences
What insurers can learn from the continued popularity of Excel
How modern pricing platforms are helping bridge the gap between actuarial models and underwriting workflows
Why removing manual data preparation could unlock more strategic work for actuaries
What the future of the London Market could look like as AI and automation become mainstream
Why expanding insurance coverage, not reducing headcount, could be AI's biggest impact on the industry

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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Introduction

Insurance has never been short of technology promises. From Blueprint 2 to successive waves of digital transformation, the ambition has often outpaced the results. According to Elizabeth Wooliston, that's beginning to change.

Joining Robin Merttens on the podcast, Elizabeth draws on more than 30 years in the London Market to explain why the current wave of intelligent automation feels fundamentally different. It's not simply that AI has become more capable. Market conditions have shifted, brokers have embedded digital strategies into their operating models and carriers are under increasing pressure to respond to risks faster without compromising underwriting quality.

The discussion explores where automation is delivering value today, from follow markets and facilities to the far more complex challenge of open market placements and policy servicing. Elizabeth also explains why organisations should think beyond AI itself, arguing that success depends on structured data, specialist insurance knowledge and governance rather than simply adopting the latest large language model.

They also discuss how attitudes towards technology are changing across the market. Instead of replacing underwriters, intelligent automation is increasingly being viewed as a way of removing repetitive administration, allowing experienced professionals to spend more time applying judgement, developing client relationships and mentoring the next generation of talent.

In this episode you'll learn:

Why Elizabeth believes the London Market has reached a genuine inflection point for technology adoption
How brokers and carriers are creating new momentum for digital risk placement
Where intelligent automation is already improving underwriting workflows
Why open market placements represent the next major challenge for AI
The trade-offs insurers should consider when deciding whether to build or buy AI capabilities
What organisations need in place before agentic AI can be deployed successfully
Why governance and insurance-specific expertise are becoming competitive advantages
How changing expectations across the workforce are influencing technology adoption
What Artificial's recent expansion says about the growing demand for intelligent insurance infrastructure

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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For decades, catastrophe modelling has largely been about choosing the best view of risk. But what happens when no single model can capture the full picture?

In this episode, Matthew Grant speaks with Rob Newbold, President of Catastrophe and Risk Solutions at Verisk, about why the future of catastrophe modelling is becoming more open, collaborative and accessible.

Rob explains the thinking behind Verisk's new Model Exchange platform and why enabling insurers to access third-party models alongside Verisk's own is less about changing strategy and more about continuing a long-standing commitment to giving clients greater choice. The conversation explores how broader access to catastrophe and cyber models could help organisations build a more complete understanding of risk while making advanced analytics available to a much wider audience.

They also discuss why the global protection gap remains stubbornly difficult to close, why parametric insurance has not yet delivered on many of its early promises and where new modelling capability is still urgently needed, from flood to wildfire.

Looking ahead, Rob shares his perspective on how agentic AI could fundamentally change catastrophe modelling workflows, allowing insurers to automate scenario analysis, respond more quickly to emerging events and make sophisticated risk analytics available without requiring specialist modelling expertise.

In this episode you'll learn:

Why Verisk has opened its platform to third-party catastrophe and cyber models
How Model Exchange helps insurers build a more comprehensive view of global risk
Why collaboration between model providers could strengthen resilience across the industry
Where the biggest gaps remain in catastrophe modelling, including flood and emerging risks
Why the protection gap remains a persistent challenge despite better analytics
The reality of parametric insurance and why basis risk continues to limit wider adoption
How cloud platforms and SaaS delivery are making catastrophe models accessible beyond specialist insurance teams
What practical applications of agentic AI could look like for catastrophe modelling over the next 12 months
Why openness, transparency and competition may ultimately improve risk understanding across the market

Rob's recommendations:

Outliers by Malcolm Gladwell
Smart Brevity by Roy Schwartz, Mike Allen and Jim VandeHei

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Innovation in insurance is no longer just about creating entirely new products. Increasingly, the biggest opportunities lie in rethinking how existing products are underwritten, distributed and delivered.

In this episode, Robin Merttens is joined by Tom Graham, Head of Partnerships and Innovation at Chaucer, and Iryna Chekanava, Senior Innovation Underwriter, to explore how insurers can innovate without losing sight of the fundamentals. They discuss why technology alone is no longer a competitive advantage, what separates successful innovation partners from the rest and why deep customer understanding still matters more than the latest AI tool.

The conversation also looks at the changing role of underwriting, the rise of smarter follow models, why closing the protection gap remains such a difficult challenge and how innovation teams can work alongside traditional underwriting rather than in isolation.

Whether you're building an MGA, investing in insurtech or leading innovation inside an insurer, this episode offers practical insight into what insurers are really looking for and where the next wave of opportunity is emerging.

What you'll learn: * Why the next phase of insurance innovation is focused on improving existing products rather than inventing entirely new ones * Why technology and AI are becoming table stakes rather than lasting competitive advantages * The qualities insurers value most when assessing new innovation partners * How insurers balance experimentation with disciplined underwriting * Why customer understanding and distribution remain stronger differentiators than software alone * What smarter follow models could mean for the future of the London market * Why the insurance industry's biggest protection gaps remain difficult to close despite technological progress * How embedding innovation teams within underwriting creates better long-term outcomes than running separate innovation functions

Who should listen? This episode is particularly valuable for:

Insurance innovation leaders looking to understand where carriers are investing beyond AI hype
Chief Underwriting Officers and underwriting managers exploring how innovation can improve underwriting performance without compromising discipline
MGA founders and leadership teams seeking insight into what insurers look for in long-term capacity partnerships
Insurtech founders and product leaders building solutions for the insurance market and wanting to understand what differentiates successful propositions

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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In just twelve months, the conversation around Agentic AI in insurance has changed dramatically.

What began as curiosity about autonomous AI agents has evolved into a much more practical discussion about implementation, governance, economics and competitive advantage.

In this special solo episode, InsTech's Zoja Wojcik reflects on the developments that have shaped the market since InsTech's first Agentic AI event in November 2025. Drawing on conversations with insurers, brokers, MGAs, technology providers and industry leaders, she explores how the industry has moved beyond experimentation and towards a more challenging question: where does the commercial value actually come from?

Along the way, you'll hear insights from Simon Torrance, Erdal Atakan, Gina Gill, Elena Maran, Max Richter and Ian Thompson, alongside examples of how organisations including CFC, McGill & Partners, AIG, Duck Creek and hyperexponential are bringing Agentic AI into real insurance operations.

Whether you're still trying to understand what Agentic AI means for insurance or already evaluating deployment opportunities, this episode offers a practical snapshot of where the market stands today and the questions leaders should be asking next.

Want to continue the conversation? Join us in London on July 7 for 'The age of Agentic AI: from strategy to commercial value'.

In this episode: 00:00 - What is Agentic AI and why has it become one of insurance's most discussed technologies?

03:15 - Looking back at the industry's first major Agentic AI event in November 2025

05:45 - Simon Torrance on why Agentic AI should be viewed as a new workforce, not simply another software tool

06:20 - Early deployment examples from across the insurance market:

CFC's Lane Assist
McGill & Partners and Salesforce Agentforce
AIG's AI-driven underwriting initiatives
Federato's agentic underwriting platform
hyperexponential and Banyan Risk
Duck Creek's insurance-native Agentic AI platform

08:15 - Why moving from pilot projects to production remains difficult

10:00 - The defining question of 2026: proving commercial value and ROI

12:15 - Intelligence Capital, competitive advantage and why buying AI tools may only create parity

13:30 - Orchestration, governance and maintaining trust in agentic systems

15:00 - Workforce transformation and practical lessons for insurance leaders

16:00 - What questions should insurance organisations be asking next?

Key takeaways: * The industry conversation has shifted from experimentation towards implementation and measurable business outcomes. * Many of the biggest barriers to adoption are organisational rather than technical. * Boards increasingly expect clear economic justification for AI investment. * Competitive advantage may come less from AI models themselves and more from institutional knowledge and decision-making expertise. * Governance frameworks must evolve alongside increasingly autonomous systems. * Organisations that focus on specific business problems are more likely to succeed than those pursuing AI for its own sake.

Featured contributors: * Simon Torrance, AI Risk * Erdal Atakan, Inigo * Gina Gill, Apollo * Elena Maran, Alethesis AI * Max Richter, Mea platform * Ian Thompson, IMT Advisory

Further reading: For listeners looking to explore the themes discussed in this episode:

Agentic AI & insurance

Podcast episode: Where is the industry today? – a view from the C-suite (A rare C-suite perspective on Agentic AI: what it is, how it’s being deployed and why senior leaders are walking a tightrope between bold innovation and operational risk.)
CFC launches Lane Assist, a live agentic underwriting pilot
McGill & Partners becomes first London Market broker to deploy Agentic AI
McGill + AIG collaboration using AI-driven underwriting
Duck Creek launches insurance-native Agentic AI Platform
Federato RiskOps and Agentic underwriting platform
MGA Banyan Risk deploys hx’s full agentic underwriting suite

Strategy & commercial value

Simon Torrance's work on Intelligence Capital
AI Risk research on Agentic AI and enterprise transformation
InsTech & ServiceNow New York event: The future of insurance will be orchestrated, not built

Governance & Responsible AI

Article: The New Frontier: Managing and insuring generative and agentic AI risks with Edinburgh Futures Institute
Podcast episode: Creating a new kind of assurance & insurance framework for AI-related risks (This episode unpacks one of the most ambitious research initiatives currently shaping the future of AI risk in insurance.)

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What do ocean rowing, flood modelling and insurance innovation have in common? More than you might think.

In this episode, Matthew Grant is joined by Harry Vardigans, Head of Insurance at Fathom, for a conversation that spans Atlantic Ocean rowing, catastrophe modelling and the evolving nature of risk in insurance.

Later this year, Harry will join three teammates in an attempt to row 3,000 miles across the Atlantic Ocean, travelling from the Canary Islands to Antigua in a nine-metre boat. What starts as a discussion about one of the world's toughest endurance challenges quickly becomes a fascinating exploration of how individuals and organisations prepare for uncertainty, manage risk and make decisions in complex environments.

Drawing on both his upcoming expedition and his work helping insurers better understand flood risk, Harry reflects on the parallels between navigating an ocean crossing and navigating today's insurance market. From weather forecasting and route optimisation to insurance availability and regulatory change, the conversation highlights how better data and improved modelling can transform previously uninsurable risks into manageable opportunities.

In this conversation, Harry shares:

What it takes to prepare for a 3,000-mile Atlantic rowing race
The practical realities of managing risk in one of the world's most demanding endurance challenges
How weather forecasting and climate intelligence influence decision-making at sea
Why ocean rowing has become a more insurable risk over time
The role regulation plays in creating new insurance opportunities
How Fathom and Swiss Re are combining expertise to advance flood modelling capabilities
Why flood risk assessment has changed significantly over the last five years
The benefits of maintaining a consistent global approach to catastrophe modelling
Lessons from scaling a specialist insurtech business in a competitive market
How the philosophy of continuous improvement can apply to both sport and business
Why ambitious projects often begin with simply committing to the first step

Follow Harry's Atlantic crossing

Harry and his crew, Rogue Wave, will be sharing updates as they prepare for and complete their Atlantic crossing.

Instagram: @rogue_wave2026
LinkedIn: Rogue Wave Atlantic Row 2026
YouTube: Rogue Wave Vlog Episode 1 – Introductions

The team is also raising money for two charities, The HALO Trust and the Cocktower Foundation, with donation links available through their social channels.

Harry's recommendation

Harry recommends Will It Make The Boat Go Faster? by Ben Hunt-Davis and Harriet Beveridge. The book explores how a relentless focus on actions that directly contribute to your goal can drive exceptional results, a philosophy that has shaped both his approach to business and his preparation for crossing the Atlantic.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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In this episode, Robin Merttens is joined by Mark Twigg, CEO of Agentiv-x, and Rob Agnew, the company’s Chief Strategy Officer, to explore how neurosymbolic AI could reshape commercial insurance broking.

While much of the insurance AI conversation has focused on underwriting automation, Agentiv-x is taking a different approach: helping brokers make faster, more consistent and more explainable placement decisions in increasingly complex commercial markets.

Drawing on backgrounds in financial services regulation, governance and insurance technology, Mark and Rob explain why they believe the next generation of AI tools must go beyond black-box automation. Instead, they argue the future lies in combining the pattern recognition power of large language models with structured reasoning and transparent decision-making.

The discussion centres on the practical application of neurosymbolic AI, an emerging approach designed to deliver the benefits of generative AI while improving explainability, consistency and regulatory accountability. Through their placement copilot platform, Agentiv-x is aiming to help brokers compare policies more effectively, evidence the quality of their recommendations and reduce the risks associated with manual decision-making.

Set against a backdrop of growing regulatory scrutiny, increasing compliance demands and rapid AI adoption across financial services, the conversation explores what responsible AI implementation in insurance could look like over the next decade.

At the heart of the episode is a key question: as brokers become increasingly reliant on AI-assisted decision-making, how can the industry balance automation with transparency, accountability and human judgement?

In this conversation, Mark and Rob share:

What neurosymbolic AI is and why it matters in insurance
How Agentiv-x combines large language models with symbolic reasoning
Why they chose to focus on brokers rather than underwriting workflows
The challenges brokers face when comparing complex commercial policies
How explainable AI can help reduce E&O exposure and improve client outcomes
Why consistency and traceability are becoming central regulatory concerns
How AI-native insurance businesses could disrupt incumbent market models
Why brokers remain essential in AI-assisted decision-making processes
How Agentiv-x is approaching claims advocacy using the same technology foundations
What success looks like as the business moves towards its next funding round

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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This week, the tables turn as Matthew Grant steps behind the microphone solo to reflect on seven years, 400+ episodes and the lessons learned from building one of insurance innovation’s most recognisable podcast platforms.

From storytelling and interview technique to AI-assisted editing and the evolving role of podcasts in B2B marketing, Matthew shares an honest look at what works, what doesn’t and how InsTech is thinking about the future of content in an increasingly crowded landscape.

Rather than focusing on technology alone, this episode explores something more fundamental: why people listen, what makes conversations memorable and how meaningful stories cut through industry noise.

Listeners will hear Matthew’s practical insights on:

Why storytelling matters more than expertise alone
The power of keeping interviews simple, focused and human
How educational content outperforms the hard sell
What separates memorable podcast guests from forgettable ones
How AI tools like Claude and NotebookLM are changing podcast production and research
Why audio remains such a powerful medium for busy professionals
The importance of preparation without over-scripting conversations
How personal stories unlock better discussions and stronger audience connection

Matthew also reflects candidly on his own interviewing habits, what AI revealed about his style and why continuous improvement matters even after hundreds of episodes.

Along the way, he highlights standout conversations from previous episodes, including discussions with Sasha Haco of Unitary and serial entrepreneur Mark Cunningham of PriceHubble, both examples of how compelling personal stories can bring complex insurance innovation to life.

Whether you host a podcast, appear as a guest or simply want to communicate ideas more effectively, this episode offers a thoughtful masterclass in creating content people actually want to listen to.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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In this episode, we revisit a live panel discussion from last year’s Agentic AI event, moderated by Robin Merttens featuring Ian Thompson of IMT Advisory, Sasha Haco, Co-founder and CEO of Unitary, Dr Paul Dongha from NatWest Group, and Nick Williams-Walker, Group COO at McGill and Partners.

Recorded at a moment when Agentic AI was beginning to dominate conversations across insurance, the discussion explores what the industry might look like three to five years into widespread AI adoption — and what it will take to get there.

The panel examines where insurers are already deploying AI agents, from claims investigations and underwriting support to real-time risk analysis and customer servicing. But alongside the optimism sits a more cautious conversation around governance, regulation, data complexity and the growing gap between experimentation and operational reality.

Throughout the discussion, there is a recurring tension between ambition and execution. Some panellists argue the winners will be organisations willing to move quickly with focused, incremental deployments. Others warn that poorly governed AI systems, unrealistic expectations and “fear of missing out” decision-making could create entirely new risks for the sector.

The conversation also raises broader questions about how insurance itself may evolve as AI capabilities mature — from the rise of highly automated brokers and MGAs to changing expectations around service, talent and human expertise.

With InsTech and AI Risk returning on 7 July for this year’s expanded Agentic AI event in London, this episode offers a useful opportunity to look back at the predictions, concerns and opportunities shaping the conversation just one year ago.

In this conversation, the panel discusses:

Where insurers are already deploying AI agents across underwriting, claims and servicing
Why governance and human oversight remain critical in regulated industries
The operational challenges of implementing AI at scale inside large organisations
Whether Agentic AI will augment teams or significantly reduce operational headcount
How leadership, culture and change management will influence adoption
Why incremental deployment may outperform large transformation programmes
The growing importance of AI governance, accountability and security controls
How customer expectations and service models could evolve over the next five years
Why talent shortages may accelerate demand for AI-enabled workflows
Which organisations are most likely to benefit from the next wave of insurance innovation

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In this episode, Matthew Grant is joined by Carrie Thomas, Account Director at Datos Insights, for a deeply personal look at what happens when insurance risk becomes a lived reality.

Having spent years working closely with insurers, Carrie brings a rare dual perspective, both as an industry insider and as a homeowner navigating one of the most challenging insurance markets in the world. After relocating from the Carolinas to Florida, she found herself caught in a system where cover is not only harder to access, but increasingly difficult to justify.

The conversation centres on her experience trying to secure homeowners and flood insurance in a state where carriers are withdrawing, pricing is volatile and eligibility rules create unexpected gaps. Despite not being in a designated flood zone, Carrie faced rising premiums, limited options and ultimately the decision to go without flood cover altogether.

Set against the backdrop of Hurricanes Helene and Milton, she shares what it is like to experience storm risk first-hand, from uncertainty around evacuation to the aftermath of storm surge and its impact on communities.

At the heart of the episode is a difficult but important question: when the cost of protection continues to rise, how do individuals, insurers and governments respond?

In this conversation, Carrie shares:

Why insurers are pulling back from markets like Florida and what that means for customers
How flood risk, eligibility and pricing can create unexpected protection gaps
What it feels like to navigate insurance decisions during active hurricane seasons
The trade-offs between state-backed cover and private market alternatives
Why insurance costs are becoming a key driver in relocation decisions
How catastrophe events are reshaping perceptions of risk at a household level
Why improved data does not automatically lead to more affordable insurance
How initiatives like Elevate Florida are attempting to adapt to increasing flood exposure
What insurers are focusing on as they balance claims pressure with long-term sustainability

Carrie’s recommendations:

Podcast: The Rest is History
Book: Millennium by Tom Holland

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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Introduction

In this episode, Robin Merttens is joined by Max Richter, EMEA CEO and Global Growth Leader at the mea Platform, to explore why AI in insurance is finally moving from theory into real operational impact.

After years advising insurers on transformation at Accenture, Max made the shift to building technology inside the workflows he once analysed. His view is clear: the industry doesn’t need more AI strategy, it needs systems that actually execute work.

The conversation focuses on a fundamental shift, from using AI to generate insights to using it to get work done. From underwriting to claims and servicing, the opportunity is no longer about reading data faster, but about automating the workflows that sit behind it.

Max also shares why previous waves of automation fell short, what’s changed in the technology landscape, and why this moment feels different. With stronger models, better integration and growing cost pressure, AI is becoming an operating model question, not just a technology one.

In this conversation, Max shares:

Why the industry is moving from AI experimentation to execution
The shift from automating tasks to automating entire workflows
Why “ingestion” is only the starting point, not the end goal
Where AI agents are already delivering real impact in underwriting and claims
How incumbents and new entrants are approaching adoption differently
Why starting with a clear pain point is key to scaling AI successfully
The difference between AI theatre and production-grade outcomes
Why collaboration with underwriters and operations teams is becoming essential

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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Introduction

In this episode, Matthew Grant speaks with Mark Cunningham, Managing Director at PriceHubble, about how insurers can move from fragmented data to genuinely informed decision-making.

Despite decades of investment in data and analytics, many insurers still lack a clear understanding of the assets they are covering. Mark offers a candid view of where the real problems lie, and why improving outcomes starts not with more data, but with better data.

He introduces a simple but powerful framework, seeding, signalling and selling, which reframes how insurers should approach risk. From establishing a reliable baseline of what is actually on risk, to identifying meaningful signals and acting on them, the model highlights the gaps that continue to hold the industry back.

The conversation explores the practical challenges of property data, including inconsistent addressing standards and the underuse of unique identifiers such as UPRNs. Mark explains how solving these foundational issues unlocks a far richer understanding of exposure, enabling insurers to assess risk with far greater precision.

Looking ahead, the discussion turns to emerging pressures. Mark shares analysis suggesting that up to 500,000 UK properties could become effectively uninsurable within the next decade due to the combined impact of flood and subsidence. It is a stark example of how climate risk is becoming financially visible and why insurers need to rethink how they model long-term exposure.

The episode also highlights missed opportunities across the wider financial ecosystem. Despite working with similar data, insurers and mortgage lenders remain poorly aligned, creating friction in customer journeys and limiting the potential for more integrated risk assessment.

Mark also reflects on where generative AI is already making a difference, from reactivating historical leads to improving customer interactions and product recommendations. The impact is less about transformation and more about strengthening existing processes in practical, measurable ways.

At the heart of the discussion is a consistent theme: better decisions depend on better foundations, and the industry still has work to do to get the basics right.

In this conversation, Mark shares:

Why data in insurance is either useful or useless, and the risks of relying on anything in between
How the seeding, signalling and selling framework helps structure better risk assessment
Why many insurers still do not fully understand what they have on risk
How UPRNs can act as a common language for property data, and why adoption remains limited
What new data sources are revealing about construction risk and evolving exposures
How combining climate perils and property economics points to a growing insurability challenge
Why insurers and mortgage lenders are still not aligned, and what that means for customers
Where generative AI is delivering practical value today across operations and distribution

Mark’s recommendation:

Book: The Miracle of Castel di Sangro by Joe McGinniss

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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Introduction

In this episode, Matthew Grant speaks with Rachel Delhaise, Chief Sustainability Officer at Convex, about what climate sustainability really looks like inside a modern insurance business.

While attention may have shifted elsewhere, the underlying challenges have not gone away. Rachel offers a clear view of how insurers are continuing to respond through underwriting decisions, risk modelling and long-term investment thinking.

Rachel joined Convex in the early stages of the business to build its sustainability approach from the ground up. Her role spans three core areas: identifying opportunities in the transition, strengthening how climate risk is understood and managed and supporting cutting-edge carbon science research. Together, these reflect a broader shift in how insurers are positioning themselves as active participants in enabling change.

The conversation explores how insurance is supporting emerging technologies such as carbon capture and storage, where underwriting plays a critical role in making projects viable. Rachel also shares how the industry is approaching increasingly complex risks, from wildfire to flood, in a world where historical data is no longer a reliable guide.

Drawing on her experience across underwriting, investment and industry collaboration, she explains why the fundamentals of risk still matter, even as new tools and models emerge. She also highlights the growing influence of insurance thinking across the wider financial system, as banks and investors begin to grapple with physical climate risk in more sophisticated ways.

At the heart of the discussion is a simple but important idea: insurance has a unique ability to enable progress, but only if it is brought into the conversation early and used intelligently.

In this conversation, Rachel shares:

Why sustainability remains a core strategic priority, even as public attention fluctuates
How insurers are supporting the transition through underwriting and investment, not just policy statements
What it takes to insure emerging areas like carbon capture and storage
Why pricing, rather than capacity, is often the real constraint in renewable energy insurance
How insurers are adapting to climate risk with limited historical data
Why understanding exposure and vulnerability is still fundamental to modelling future risk
What the protection gap reveals about global resilience and economic stability
How insurance expertise is shaping how banks and investors assess climate risk
Why involving insurers earlier can significantly improve the success of large projects

Rachel’s recommendations

Podcast: Fossil vs Future
Book: The Ministry for the Future by Kim Stanley Robinson

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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In this episode, Robin Merttens speaks with Sasha Haco, CEO and Co-founder of Unitary, about how AI is being applied in practical, high-impact ways across insurance operations.

Sasha’s route into the industry is far from typical. With a background in astrophysics and no prior experience in insurance, she set out to build something tangible using AI, focusing on real-world problems rather than theoretical ones.

What began as a mission to make the internet safer has evolved into a fast-growing platform that automates some of the most manual and time-consuming processes in insurance. From bordereaux handling to claims and policy administration, the focus is on removing repetitive work without requiring insurers to overhaul their existing systems.

Drawing on her experience building Unitary from the ground up, Sasha shares a clear and practical perspective on where AI is delivering value today, how insurers can get started quickly and what it takes to stand out in an increasingly competitive market.

At the heart of the discussion is a simple idea: meaningful progress often starts with tackling the most overlooked and operationally painful tasks.

In this conversation, Sasha shares:

Why coming from outside insurance can unlock new ways of solving entrenched problems
How virtual agents can replicate human workflows across legacy systems without integration
Where insurers are seeing the fastest returns from automation today
Why speed to ROI is becoming a defining factor in AI adoption
How trust and customer outcomes are emerging as key competitive advantages
What it takes to build and scale in a crowded AI landscape
Why the biggest barrier to automation is often mindset, not technology

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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In this episode, Matthew Grant and Robin Merttens hit the 400-episode mark and ask a slightly uncomfortable question: after all these conversations, are we still human or just very convincing AI?

What follows is a sharp, unscripted reflection on how the industry has evolved from early insurtech scepticism to today’s surge of enthusiasm around generative AI. But beneath the milestone moment is a more interesting story, how insurance has shifted from resisting technology to almost over-embracing it, and what happens next when the tools are no longer the problem.

Drawing on years at the centre of the market’s innovation community, Matthew and Robin explore the move from experimentation to execution, why “grown-up AI” is now the real challenge and where genuine commercial value is starting to emerge.

In this conversation, Matthew and Robin share:

Why the industry has gone from fighting technology to actively chasing it
What “grown-up AI” really means and why governance and orchestration now matter more than new tools
How underwriters and brokers are finally seeing immediate value from AI in their day-to-day work
The risk of being overwhelmed by point solutions and what happens without a coherent strategy
The two very different playbooks for building AI businesses and which one is gaining traction
Why revenue is arriving faster for startups and how that is reshaping investment dynamics
What is fuelling the current boom in MGAs and why now feels like a defining moment
The contrasting rise of younger founders and experienced operators launching their own ventures
Why much of the market is still writing familiar risks and what that says about true innovation
Whether insurers are losing their appetite for harder, more unusual risks
How community, curiosity and shared learning continue to underpin real progress in insurance
And why, despite everything, face-to-face conversations still matter more than ever

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant or Robin Merttens on LinkedIn.

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In this episode, Robin Merttens is joined by Martha Dreiling, Co-founder and President of Reserv, to explore how AI is actually transforming claims, and why the biggest breakthroughs are happening in places most people overlook.

With a background spanning FinTech, InsurTech and risk analytics, Martha brings a practical perspective on how data and technology can improve decision-making, not just automate existing processes. At Reserv, she’s helping build a claims model that combines operational efficiency with quality, while challenging long-standing assumptions about how claims should be handled and paid for.

In this conversation, Martha shares:

Why the most valuable AI in claims is “boring but brilliant”, not flashy
How continuous monitoring is quietly improving claims outcomes at scale
Why efficiency alone is no longer enough, and what it takes to deliver quality alongside it
How claims data is becoming a critical input into underwriting and pricing decisions
The challenge of legacy systems and why data fragmentation still holds the industry back
What real AI adoption looks like, and why execution is starting to outpace strategy
How AI is exposing misaligned incentives in traditional time-and-expense TPA models
Why insurers need to rethink how they pay for claims services in an AI-driven world
The shift from technology transformation to human and workflow transformation
How reducing administrative burden can refocus claims handlers on empathy and judgement
Why better claims operations ultimately matter for affordability and customer outcomes

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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In this episode, Matthew Grant is joined by Richard Louden, Partner (Indirect Tax Financial Services) at KPMG, and Candy Staples, Director (Innovation Reliefs and Incentives), to explore a topic that many insurance and InsurTech businesses underestimate until it becomes expensive: tax.

While tax is often viewed as a back-office concern for finance teams, it can have a significant strategic impact on how insurance businesses operate, scale and ultimately exit. From the complexities of VAT and Insurance Premium Tax (IPT) to the opportunities created by R&D tax incentives and the Patent Box regime, the conversation highlights both the risks of getting tax wrong and the upside of approaching it proactively.

Richard brings more than two decades of experience advising insurers and intermediaries on indirect tax. He explains why VAT behaves differently in insurance compared with most industries, and why misunderstandings around exemptions, commissions and international services regularly create costly problems for growing businesses.

Candy focuses on the more positive side of the equation: how innovation incentives can help companies recover the cost of developing new technology. For InsurTech firms investing heavily in product development, these incentives can represent a meaningful source of funding and cash flow if captured correctly.

At the heart of the discussion is a simple message: tax is not just about compliance. Managed properly, it can influence profitability, operational efficiency and investment decisions across the insurance value chain.

In this conversation, Richard and Candy share:

Why VAT behaves differently in insurance and why exempt supplies can quietly increase operating costs
The common misconception that commission structures automatically determine VAT treatment
How the reverse charge mechanism on overseas services often creates unexpected liabilities
Why start-ups have a strategic advantage when designing tax processes from day one
How R&D tax credits can return meaningful cash to companies investing in innovation
Why capturing technical challenges and development work early is critical for successful claims
How the Patent Box regime can reduce corporation tax on profits linked to patented technology
Why tax incentives should be considered alongside broader decisions about where companies locate teams, IP and development hubs

KPMG are also hosting post-ITI drinks in London with Insurtech UK to navigate the headwinds of today's economic and regulatory challenges facing insurers and insurtechs alike over cocktails, food and conversation. Click here to register your interest: https://insurtechuk.org/events/0319-one-last-stop-from-headwinds-to-happy-hour/

Additionally KPMG Actuarial have released a white paper on Smarter Pricing, Smarter Insurance. How integrated data, AI and governance transform underwriting and growth. Download to read here: https://m.marketing.kpmg.uk/webApp/Smarter_pricing_Smarter_insurance_whitepaper

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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In this episode, Robin Merttens moderates a panel with Tessa Wardle of QBE, Emily Stanford of Gallagher and Jonathan Spry of Envelop Risk, recorded live at the InsTech London event Some lead, others follow: Smart underwriting and broking strategies for 2026.

As algorithmic underwriting and portfolio solutions reshape the London Market, insurers, brokers and reinsurers are rethinking how risk is placed, followed and managed at scale. Facilities are multiplying, digital trading models are emerging and data is becoming the foundation of increasingly automated underwriting decisions.

Drawing on perspectives from underwriting, broking and reinsurance, the panel explores what portfolio underwriting really looks like in practice today. They discuss how facilities are evolving, why broker strategies are changing and what it takes to run sustainable portfolio capacity in a market that is becoming more digital and more data-driven.

At the centre of the discussion is a growing tension between ambition and infrastructure. The market wants faster placement, smarter capital allocation and more algorithmic decision-making, yet many firms are still wrestling with fragmented data, legacy systems and inconsistent standards.

In this conversation, Tessa, Emily and Jonathan share:

Why portfolio solutions have become one of the fastest-growing models in the London Market
How brokers are evolving their placement strategies as facilities and pre-placed capacity expand
Why selecting the right portfolio leader is critical for long-term facility performance
How improving data quality is becoming a prerequisite for digital trading and algorithmic underwriting
Why incentives across brokers, carriers and reinsurers matter when it comes to better data
How AI is reshaping risk, creating new liability exposures and changing how insurers analyse emerging threats
Why capital providers are increasingly demanding greater transparency and portfolio insight

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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In this episode, Matthew Grant sits down with Nicola Turner and Alex Ley, co-founders of Scrub AI, to explore one of the most pressing strategic questions facing insurers today: Build vs Buy in the age of generative AI.

Five years into building an AI-driven data cleansing platform for carriers and brokers, Nicola and Alex have seen the market shift from scepticism to urgency. Boardrooms are now asking how AI is being embedded into underwriting workflows, and whether those capabilities should be developed internally or sourced from specialists.

Drawing on their experience building deterministic AI models for exposure data and catastrophe modelling, they offer a grounded perspective on what works, what breaks and where the real risks sit.

At the heart of the discussion is a simple truth: getting to 80% is easy. Getting the final 20% right is where strategy, domain expertise and long-term thinking matter most.

In this conversation, Nicola and Alex share:

Why Build vs Buy has intensified as generative AI moves from experimentation to executive priority
How investor pressure and board-level scrutiny are shaping AI strategy inside large carriers
Why generative AI can accelerate development but does not remove the complexity of insurance data
The danger of plausible but wrong outputs in exposure management and catastrophe modelling
Why deterministic AI still plays a critical role in delivering consistent, renewal-ready data
How inconsistent data cleaning can distort underwriting decisions and renewal pricing
The hidden cost of technical debt when insurers attempt to build internally
Why maintaining and iterating ai tools is often harder than building the first version

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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In this episode, Robin Merttens sits down with Frank Perkins, CEO and Co-founder of inari, to explore what it really takes to build and scale a modern MGA in 2026.

From founding an insurance business himself to leading a technology company serving specialist MGAs across Europe, Frank brings a rare dual perspective. He understands both the pressure of getting premium through the door and the responsibility of building systems that underwriters actually want to use.

As private equity capital accelerates into the sector and niche, digital-first MGAs proliferate across continental Europe, the conversation turns to speed, integration and the quiet evolution of the underwriting workbench.

In this conversation, Frank shares:

Why technology literacy is now firmly in the hands of business users, not just IT departments
How the rise of highly specialised MGAs is reshaping what underwriting platforms need to deliver
Why “rip and replace” transformation programmes are giving way to orchestration and coexistence
How AI is materially accelerating integrations and onboarding, cutting rollout times from months to days
The difference between generic AI tooling and insurance-specific intelligence
Why speed of execution is becoming a defining competitive advantage
What a tightening market cycle will mean for operational efficiency
Why continental Europe may offer the next major growth wave for MGAs
How culture and domain expertise can matter as much as code in a crowded market

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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In this episode, we bring you a live panel from InsTech’s May event at CodeNode, exploring how automation is reshaping claims in the Lloyd’s and London market — and why the belief that specialty is too complex to automate no longer stands.

Moderated by Matthew Grant, CEO of InsTech, the panel features Simon White, Chief Claims Officer at Apollo, Aidan O’Neill, Founder and CEO of DOCOsoft, and Zoe Woods, Claims Improvement Manager at Lloyd’s.

Specialty claims have long been viewed as too bespoke, too nuanced and too reliant on human judgement for automation to play a meaningful role. But as underwriting becomes algorithmic and distribution turns digital, claims can no longer lag behind.

This conversation moves beyond theory to evidence. Automation is already embedded in live workflows across the market. The firms adopting early are seeing measurable operational gains.

In this conversation, they share:

Why the myth that specialty claims cannot be automated is finally breaking down
How Apollo processed more than 23,000 claims through automated checks, cutting handling times to under a working day
What happens when you ask claims handlers to map every task they repeat on each file
Why automation should augment decision-making rather than create black boxes
How structured data and integrated dashboards unlock meaningful AI use cases
What Lloyd’s is doing to balance innovation with oversight in a syndicated market
Why modular, plug-and-play services are replacing large-scale transformation programmes
What specialty can learn from automation in motor and property lines
Why starting small with repeatable processes creates fast, tangible wins
How claims is shifting from cost centre to strategic differentiator

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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What actually makes automated and enhanced underwriting work in practice?

In this episode, three early movers in automated underwriting share hard-earned lessons from building digital underwriting propositions that have survived real market cycles. Rather than theory or hype, this conversation digs into where technology genuinely creates advantage, where it does not, and how underwriting judgement remains central even in highly algorithmic models.

Drawing on experience across cyber, US property and digital facilities, the panel explores why complexity, not commoditisation, is often where automation delivers the greatest edge. From AI-driven cyber underwriting to high-cat surplus lines property and digitally distributed specialty products, each speaker explains how they chose their focus and what they learned along the way.

Key themes include the role of data discipline in sustaining AI-led underwriting, why platform design matters more than speed to market, and how underwriters’ roles are shifting from generalists to specialists embedded in algorithmic decision making. The discussion also tackles unstructured data, submission quality and why “no data, no deal” may become a defining principle of future underwriting models.

What you’ll learn in this episode:

Why complex risks can be better suited to automated and augmented underwriting than simple, commoditised ones
How AI and machine learning are being applied in live underwriting decisions, not just analytics
The importance of volume, homogeneity and risk differentiation when building algorithmic models
Lessons from re-platforming early digital products and avoiding long-term technical debt
How generative AI is changing data cleaning, exposure management and submission handling
What enhanced underwriting means for underwriter skills, careers and decision making

Featuring perspectives from Marek Shafer of Vave, Tom Squires of AEGIS London and Jonathan Spry of Envelop Risk, moderated by Matthew Grant of InsTech.

You can also watch the video version of this panel here.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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What happens when AI meets the backbone of the insurance industry - policy administration systems? In this episode, Liselotte Munk, CEO of Fadata, joins Robin Merttens to unpack how artificial intelligence is reshaping the software layer of insurance.

With candid insights into Fadata’s AI strategy, Liselotte reveals how the company is using AI to accelerate software development and reduce implementation costs while improving quality. She tackles the big question: will AI make policy admin systems obsolete? Her answer offers a pragmatic view on cost, complexity, compliance and collaboration.

In this conversation, Liselotte shares:

How AI is already streamlining configuration, documentation and testing in core systems
Why the true opportunity lies in faster implementations and reduced transformation costs
How the role of developers is shifting, and what this means for insurance talent
Why insurers should invest in AI to enhance - not replace - their core platforms
What the smartest insurers are doing now to future-proof operations in an AI-first world

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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In this episode, Robin Merttens is joined by Tobi Schneider, Sector Engagement Lead for Financial Services & FinTech at the Edinburgh Futures Institute, to unpack one of the most ambitious research initiatives currently shaping the future of AI risk in insurance. Backed by UKRI and developed in collaboration with AXA Group and three leading universities, the project aims to build a foundational blueprint for how insurers can understand, audit and underwrite emerging AI risks.

Tobi shares why the shift from traditional to generative and agentic AI has outpaced current risk frameworks, leaving insurers exposed to risks that are poorly defined, difficult to monitor and impossible to price using historic loss data. He explains how his team is exploring dynamic underwriting models, parametric solutions and novel assurance techniques like LLM-based judges and automated red teaming, all with the goal of enabling safer, more accountable AI adoption.

Ahead of the Agentic AI Half Day event, hosted in collaboration with AI Risk, Tobi Schneider and Lukasz Szpruch wrote an article The New Frontier: Managing and insuring generative and agentic AI risks, further exploring this topic.

In this conversation, Tobi shares:

Why AI systems that function “correctly” can still produce harmful or costly outcomes
How traditional insurance models fail in the face of opacity, model drift and dynamic learning
What makes AI risk so difficult to price and how parametric triggers can help bridge the gap
Why better assurance leads to better insurance, and how incentives can drive safer AI deployment
How continuous monitoring tools are being developed to audit AI models in real time
What today’s early AI insurance offerings (from the likes of Munich Re and Relm) are actually covering
The role of non-profit research in supporting commercial innovation without commercial bias
What insurers can do now to prepare for an AI-driven future even without historical data

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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This week we bring you an episode of Bootstrap Confidential featuring InsTech’s very own CEO, Matthew Grant, who joined Charles Green in the latter half of 2025 to reflect on the eight-year journey of building InsTech from the ground up without outside funding, and with an intentional focus on sustainable growth.

Matthew’s route to growing InsTech wasn’t typical. With a background in risk, analytics and around 400 podcast episodes as a host, he brought a deep understanding of the insurance sector and what it takes to build a commercially viable, insight-led business. The result? A thriving community of over 30,000, a high-margin membership model and a successful exit achieved through discipline, focus and clear-eyed decisions.

In this conversation, Matthew shares:

Why he sees bootstrapping as risk management, not risk taking
The importance of paying yourself from day one and how that shaped InsTech’s trajectory
Lessons from testing (and killing) products that didn’t deliver
Why hiring curious, early-career talent paid off
What most founders get wrong about option schemes and equity
How to handle financial stress without losing your team or your sanity
Why co-founders matter and why investors aren’t a substitute
The hard truth about building the business your customers want, not just the one you’d love to run

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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In this episode, Robin Merttens is joined by Andy Yeoman, CEO of Concirrus, to unpack how a key player in marine insurance tech has reinvented itself as a core platform provider for the specialty market, and what that transformation says about where the industry is heading.

Andy shares the thinking behind Concirrus’ pivot from ship tracking to full risk lifecycle processing, what it takes to build end-to-end technology in just 18 months, and why underwriters, not just CTOs, are now leading the charge on system change.

In this conversation, Andy shares:

Why marine was just the beginning and why modern platforms must serve multiple lines with depth, not just breadth
What today’s insurers really want from core systems: speed, interoperability and business outcomes
How Concirrus became an AI-first company and what that’s meant for product delivery, talent and culture
The rise of the tech-fuelled MGA and why they’re now the “risk entrepreneurs” to watch
How verticalised platforms are winning over underwriters by solving for class-specific nuance
What the shift from admin-heavy roles to empowered underwriting means for job satisfaction and talent retention
Why managing change is as important as building tech and what Concirrus learned from its own internal AI adoption
What’s next for insurance infrastructure as constraints fall away and innovation accelerates

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

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How can AI weather models improve the accuracy and scale of catastrophe modelling?

Matthew Grant is joined by David Wood, Managing Director at JBA Risk Management, and Jochen Papenbrock, Head of Financial Technology (EMEA) at NVIDIA, to explore how accelerated computing is unlocking new ways to simulate and manage flood risk.

JBA has long been a pioneer in flood modelling, while NVIDIA’s GPU technology has helped drive the recent breakthroughs in AI and generative modelling. Together, they discuss how high-resolution simulations, new ensemble methods and open-source tools are pushing the limits of what’s possible in climate and catastrophe analytics.

Key Talking Points:

The early bet – how JBA’s adoption of GPU computing over a decade ago made national-scale flood mapping possible
From gaming to GenAI – how NVIDIA's evolution from graphics to AI led to the development of physics-informed weather models
Ensemble power – why running 1,000+ simulations helps capture more extremes than the historic record ever could
Event sets reimagined – how AI models are enabling richer, more diverse flood scenarios for Europe and beyond
Real-time relevance – the potential to use AI models to simulate how a flood might unfold, as it’s happening
Making AI usable – how Earth-2 Studio and open-source frameworks are opening up generative models to catastrophe modellers
Proving value – how NVIDIA and JBA worked together to quantify the benefits of faster, more flexible modelling approaches
Looking ahead – why cross-sector collaboration will be essential to turn acceleration into real-world impact

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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In this episode, Robin Merttens is joined by Dr Thomas Kuhnt (HDI Global SE), Ed Ackerman (Qover) and Vincent De Ponthaud (AXA) for a rare C-suite perspective on Agentic AI — what it is, how it's being deployed and why senior leaders are walking a tightrope between bold innovation and operational risk.

Agentic AI promises transformative value, but for decision-makers at the top, it also brings real uncertainty. What do you build vs. buy? How do you prove ROI? And how do you prevent over-trusting agents that are inherently probabilistic?

In this conversation, Thomas, Ed and Vincent share:

Why Agentic AI is different from past tech trends and why this one feels real
The cultural and leadership challenge of balancing excitement with governance
How AXA and HDI are enabling safe experimentation at scale across complex organisations
How Qover is building 20+ AI agents to automate claims micro-tasks — and when they build vs. buy
What customers really think about AI agents and why nearly none opt out
The risks of shadow AI and why IT needs to move faster than ever
Why “human in the loop” is flawed and how user trust in AI could become a blind spot
What’s missing: industry standards, agent evaluation tools and new roles like “agent managers”
The case for cautious iteration, deep collaboration and constant re-evaluation

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In this episode, Claire Souch is joined by Tom Philp, CEO of Maximum Information; James Lay, AVP of Product Management at Verisk; and Stephen Martin, Head of Catastrophe Modelling at Westfield Specialty, for a timely discussion on the future of catastrophe model evaluation, and why it's no longer enough to simply trust what’s in the black box.

As new specialist model vendors emerge and market expectations evolve, the panel unpacks a growing demand for transparency, interoperability and smarter ways to adopt models that fit real-world portfolios. At the heart of the conversation is a shared belief: the industry doesn’t just need more models, it needs better ways to evaluate and use them.

In this conversation, they explore:

Why traditional model validation no longer meets the needs of modern risk teams
The shift from 'black box' outputs to meaningful model evaluation that supports business decisions
How tools from Maximum Information and Verisk’s Model Exchange reduce the burden on small or lean teams
The role of Oasis as a framework for opening up access across multiple model vendors
Why standardisation and open data formats are essential for meaningful interoperability
The growing role of niche vendors in reshaping perceptions of model transparency
How automation is changing the regulatory and investor reporting game
Why this is more than a tech upgrade—it's a cultural reset in catastrophe modelling

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In this episode, Brian Owens is joined by Dana Foley (Head of Catastrophe Research at Chaucer), Joss Matthewman (Chief Revenue Officer at Reask) and Olivia Sloan (Head of Catastrophe Products at Fathom) to explore the growing influence of specialist model vendors in catastrophe risk modelling and why they’re anything but “niche”.

With decades of combined experience across underwriting, model development and scientific research, the panel discusses how climate change, regulatory pressure and the need for portfolio-specific insight are pushing insurers to reconsider single-platform dependency. They explore how new vendors are filling gaps left by traditional models offering science-led, transparent and highly customisable solutions tailored to specific business needs.

Drawing on their respective roles across the risk ecosystem, the panellists explain why the return to multi-modelling is gaining momentum and how platforms like Oasis are helping democratise access to emerging tools.

In this conversation, the panel explores:

Why “niche” models are proving critical in underserved perils, regions and use cases
The evolution from black-box outputs to transparent, collaborative frameworks
How science-first models enable faster innovation and user-driven risk views
What’s enabling and blocking wider adoption of multi-modelling approaches
How Fathom and Reask are using AI and machine learning to improve model fidelity
Why regulatory scrutiny and climate change demand a more agile modelling approach
The role of open platforms like Oasis in supporting innovation and vendor access
What insurers need to consider when building a tailored, future-ready modelling strategy

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Introduction

In this episode, Robin Merttens is joined by Jack Miller, CEO and Co-founder of nettle, to explore how generative AI is being applied to one of insurance’s most complex and resource-constrained challenges: risk engineering. Jack shares how his work at McKinsey, leading AI transformations for insurers, exposed him to the inefficiencies in assessing commercial property risks and how that inspired Nettle’s founding.

From mass retirements of risk engineers to the reality that most properties are never physically assessed, Jack outlines why the status quo is unsustainable and how AI can help underwriters make faster, more informed decisions without sacrificing depth or judgement. He explains how nettle is already working with insurers like Allianz to roll out configurable, production-ready tools that reduce manual burden, unlock previously inaccessible insights and integrate directly into existing underwriting platforms.

In this conversation, Jack shares:

Why risk engineering is facing a capacity crunch and how that affects underwriting quality
The surprising statistic that sparked nettle’s creation: 97.5% of properties are never visited
How generative AI can enhance, not replace, expert judgement in high-value underwriting
Why depth, not breadth, is the key to building meaningful AI solutions in insurance
Lessons from building a product insurers can implement in weeks not years
The importance of involving underwriters in AI adoption from day one
What most insurers get wrong about pilots, procurement and “proper” GenAI strategies
How nettle’s partnership with Allianz helped shape a scalable, enterprise-ready product
Why commercial P&C is the perfect proving ground for next-generation InsurTech

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Jack Miller or Robin Merttens on LinkedIn.

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In this episode, Richard Gunn, President & CRO at hyperexponential, joins host Matthew Grant to share the inside story of hyperexponential's expansion journey from the UK to the US, and how the company is reshaping pricing and underwriting in the insurance sector.

Richard reflects on seven years at hyperexponential, starting as the first non-engineering hire to now leading a fast-growing US team in New York. He explains how hyperexponential has evolved from a pricing platform into a broader decision infrastructure provider, with tools spanning triage, portfolio intelligence and AI-powered underwriting support.

In this conversation, Richard shares:

Why hx's "pro-code" platform sits between build vs buy, offering flexibility without compromising enterprise-grade credibility
How the team landed major US clients before even setting up a US office
The strategic lessons behind building trust with US insurers, from culture to communication
The practical impact of generative AI and "vibe coding" in hx's product development and internal operations
Why hx believes AI isn't about replacing roles but redrawing their boundaries to boost effectiveness
What it's like to move across the Atlantic with a young family while scaling a tech business
How New York's transient tech culture supports rapid networking and hiring
His predictions on shifting insurer priorities from growth to profitability

Resources & Mentions:

AI Daily Brief (podcast recommendation)
Book: Papillon by Henri Charrière
Previous guests: Amrit (hyperexponential Co-founder & CEO), Marcus Ryu (Co-founder and Chairman at Guidewire and Partner at Battery Ventures)

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Richard Gunn or Matthew Grant on LinkedIn.

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In this episode, Robin Merttens is joined by Tim Hardcastle, CEO and Co-founder of INSTANDA, to reflect on what it takes to turn a contrarian vision into a global insurtech platform and what the next decade of innovation might look like.

Tim left a senior role at Hiscox to build a no-code platform for insurers at a time when most said it couldn’t be done. Ten years on, INSTANDA powers operations around the world and is gearing up for its next big leap. This conversation revisits the early sparks of that journey, including a memorable chat at the Royal Exchange, and dives into the personal and professional lessons Tim has gathered along the way.

In this conversation, Tim shares:

Why the earliest versions of INSTANDA were built despite zero market demand
How a falling out with a boss became the unexpected catalyst for entrepreneurship
The reality of scaling a tech company in insurance including a motorbike sale to make payroll
Why belief, timing and architecture were crucial to gaining traction
How humility shaped both leadership style and product design
What it means to lead through survival, scale and reinvention
His view on legacy, moonshot AI and the importance of letting go
What’s fuelling his passion ten years in and where the next decade might lead

This one is part retrospective, part roadmap and full of insight for anyone thinking long-term about change in insurance.

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Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the early challenges of launching a no-code insurance platform in a sceptical market.
Explain how belief, architecture and timing contributed to INSTANDA’s success and scalability.
Define the role of humility in effective insurtech leadership and product design.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 382 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this episode, Robin Merttens sits down with Haris Khan and Arved Pohlabeln, co-founders of Novee, to unpack what’s broken in specialty underwriting — and how AI is finally in a position to fix it.

Having met as consultants at Deloitte, Haris and Arved kept encountering the same themes: overworked underwriters, inconsistent submissions, and transformation efforts that rarely made a real difference. That frustration turned into action. Today, they’re building Novee — an AI assistant designed specifically for underwriters, combining insight generation with targeted automation.

In this conversation, Haris and Arved share:

Why underwriting processes remain complex, fragmented and hard to standardise
What makes specialty submissions so variable — and why every case feels like an edge case
How Novee delivers value in two ways: by surfacing better risk insights and automating manual tasks
Why underwriters are embracing AI tools now — not resisting them
What it takes to get live in weeks, not months, with meaningful value
The real-world impact of extracting information from unstructured submissions
How they raised £1.6 million in seed funding and what they’re doing with it
Why verticalised AI is outperforming generic solutions in insurance
What it means to redesign underwriting interaction patterns — and why inbox to insight is the future
The case for using AI before you fix your data, not after

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the real-world challenges underwriters face when working with inconsistent, unstructured submissions.
Define the concept of verticalised AI in the context of specialty underwriting and how it differs from generic AI solutions.
List the specific ways Novee supports underwriters through both insight delivery and task automation.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 381 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this episode, Matthew Grant sits down with Jonathan Rake, CEO of Risk Data Solutions at Swiss Re, to explore how a major reinsurer is building data and analytics as core capabilities beyond traditional risk‑transfer. Jonathan explains why the shift matters, how analytics are being embedded in real‑time workflows, and what insurers and corporates should focus on as risk becomes more interconnected and dynamic.

In this conversation, Jonathan shares:

Why Swiss Re launched Risk Data Solutions and how it leverages internal analytics for client value
How “certainty of insight” and real‑time decision‑making are redefining insurance workflows
The differing risk‑analysis needs of large corporates versus insurers, and what each must prioritise
How Swiss Re approaches partnerships: enabling versus enriching, and why you cannot go it alone
The acquisition of Fathom (UK) and how model‑blending is raising the accuracy bar in catastrophe modelling
His approach to leadership, maintaining balance outside work and keeping pace with change
A bold prediction for 2026 — and the book he recommends to anyone interested in adventure, risk and innovation 'A Voyage for Madmen' by Peter Nichols

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Jonathan Rake or Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify the tools and workflows that allow insurers to consume insights directly within underwriting platforms.
Measure the business case for embedding analytics in risk workflows versus maintaining separate data functions.
Produce a clearer understanding of how large insurers are operationalising resilience through data, modelling and partnerships.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 380 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Catastrophe models have come a long way - but are decision-makers keeping up?

In this panel from InsTech’s The future of catastrophe risk: where science meets reality, Alice Kaye (Inigo), Caroline McMullan (Verisk) and host Dickie Whitaker (Oasis LMF) confront the challenges of turning sophisticated risk models into clear, actionable decisions.

Together, they explore why uncertainty is often more valuable than the average, how human biases still cloud our understanding of extreme events, and what’s needed to close the communication gap between modellers, underwriters and boards. This conversation gets real about the behavioural, structural and cultural shifts the insurance industry must make to better navigate risk in an increasingly volatile world.

What you'll learn in this episode:

Why point estimates often mislead decision-makers - and how scenarios can bring data to life
The role of behavioural bias in catastrophe risk assessment (think hindsight, anchoring and mean reversion)
How leading insurers like Inigo are integrating model outputs into daily underwriting and board-level strategy
The importance of early-career training to build confidence in managing uncertainty
How the interface between climate science, data science and vulnerability modelling is evolving
Why pre-competitive collaboration with academia is critical for the industry's future

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify gaps in skills and training that hinder effective risk modelling and decision-making.
Produce more informed underwriting decisions by integrating multiple views of risk.
Summarise best practices for bridging the gap between research, modelling and commercial application.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 379 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this special episode of the podcast, originally hosted by Indico Data’s Unstructured Unlocked, Matthew Grant, CEO of InsTech, joins Tom Wilde and Michelle Gouveia to discuss how insurers are harnessing third-party data and AI to make more informed, efficient underwriting decisions.

With over 25 years in catastrophe modelling and analytics, Matthew shares his view on where the real innovation is happening and where insurers are still facing friction. From the rising value of external data sources to the operational impact of generative AI, the conversation is packed with insights that go beyond the buzzwords.

InsTech is sharing this episode to highlight the practical challenges and opportunities facing carriers and reinsurers as they modernise their approach to risk.

What you’ll learn* Why many insurers still struggle to access the most basic risk data * What third-party data needs to prove before it’s trusted in underwriting * How AI is changing both the speed and depth of catastrophe modelling * When it makes sense for carriers to build proprietary models—and when it doesn’t * What reinsurers have taught the market about effective model use * The quiet power of improving underwriting efficiency, not just accuracy * How better data and analytics can help insurers write more risk with more confidence

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Discover more episodes of Tom Wilde's and Michelle Gouveia's podcast at Indico Data's Unstructured Unlocked.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Measure the practical value of generative AI in improving underwriting efficiency and catastrophe modelling accuracy.
Specify the thresholds third-party data must meet—cost and confidence—before it can support underwriting decisions.
Explain how insurers are approaching the build vs buy decision when it comes to proprietary AI models.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 378 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What are we still missing in catastrophe modelling and how can we close the gap?

As part of InsTech’s The Future of Catastrophe Risk: Where Science Meets Reality event, this expert panel explored the limitations of current catastrophe models and how the insurance industry can evolve its approach to risk.

Hosted by Ludovico Nicotina (Inigo), with insights from Sandra Hansen (Guy Carpenter) and Paul Wilson (Twelve Securis), the discussion focused on where models fall short, how emerging risks are challenging traditional assumptions and what it will take to build more resilient, climate-aware modelling frameworks.

In this conversation, the panel explores:

What current models overlook — from unmodelled sub-perils to social and infrastructure vulnerabilities
How inter-annual clustering and systemic effects drive outsized losses
The tension between increasing model flexibility and responsible use of adaptation features
Whether vendors are providing enough transparency to support custom views of risk
How the industry can better incorporate future climate states into today’s modelling tools
The case for cross-sector collaboration and more open sharing of internal risk perspectives

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify best practices for using adaptation and resilience features within CAT models responsibly.
Produce informed strategies for interpreting and adjusting model outputs to reflect internal views of risk.
Summarise the practical steps insurers and risk managers can take to bridge the gap between science and real-world application.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 377 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this episode, Robin Merttens is joined by Julian Schoemig, CEO and Co-founder of Diesta, to explore why payments and settlements remain one of the insurance industry’s biggest unsolved problems, and what it will take to fix them.

From his early days selling boxing machines to Munich pubs to underwriting aviation at Munich Re, Julian’s career has been shaped by a single truth: business doesn’t count until the cash is in the bank. That mindset now underpins Diesta, a company building the financial plumbing to help insurers, brokers and MGAs move money with greater clarity, speed and control.

In this conversation, Julian shares:

Why insurance payment flows are so complex — and how that creates systemic risk
What makes insurance different from other industries that rely on intermediated transactions
The scale of the problem: seven times more money moves than is written in premium
How Diesta connects policy systems, banks and documents to create a single source of truth
Why traditional reconciliation tools fall short for insurance finance teams
The real-world impact of unallocated cash, overpayments and delayed settlements
What he's learned from building a product in a “boring but broken” space
Why now is the right time for vertical, API-first infrastructure in insurance
The case for making payments a first-class metric in performance and incentives

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify the technological and structural reasons why insurance payment flows are more complex than in other industries.
Explain how Diesta’s payment operations layer integrates with existing systems to streamline cash flow.
Define the concept of a financial subledger in the context of intermediated insurance.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 376 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What would happen if the next hurricane wasn’t just stronger but completely off the scale? Are we prepared for a Category 6 event, and would it even show up in our models?

In this panel discussion from InsTech’s July evening event The future of catastrophe risk: where science meets reality, supported by Inigo, Ruth Petrie leads a conversation on how insurers are responding to more extreme, uncertain and fast-changing catastrophe risks.

Featuring:

Emma Watkins, Catastrophe Risk Leader
Chris Weller, Head of Exposure Management, Inigo
Tom Philp, CEO, Maximum Information

Together, they challenge the assumptions behind traditional catastrophe modelling, explore the limits of the Saffir-Simpson scale and ask whether imagination, not just data, will define the future of risk management.

In this conversation, the panel explores:

Whether the industry should move beyond Cat 5 and how we define “extreme” risk
Why flood, surge and rainfall are often more damaging than wind alone
How climate change is altering where and how storms form — and what we can predict
What insurers can (and can’t) do in the face of rapid intensification
Why demand surge, rebuild costs and politics are now central to loss estimation
What kind of event would truly “shake” the insurance market — and why

This is essential listening for exposure managers, underwriters, brokers and risk leaders looking to challenge conventional thinking and prepare for what’s next.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify where insurers remain unprepared for rapid intensification and other emerging storm behaviours.
Produce a more complete view of catastrophe exposure by integrating hazard, vulnerability and socio-economic factors.
Summarise the panel’s recommendations for improving risk communication, preparedness and resilience across the industry.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 375 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this episode, Matthew Grant sits down with Matthew Eagle, Head of Global Model Solutions and Advisory at Guy Carpenter, to explore how one of the industry's most respected voices sees the future of modelling, capital management and advisory in reinsurance.

With three decades of experience, Matthew reflects on what’s changed — and what hasn’t — in how reinsurers view risk. From the early days of catastrophe models to today’s generative AI agents and open modelling platforms, he shares how his team is helping insurers manage volatility, optimise capital and drive profitable growth.

In this episode, Matthew shares:

Why flood, wildfire and severe convective storm are the perils to watch — and model — more closely
How generative AI is already reshaping pricing, underwriting and actuarial workflows
What insurers need to know about build vs buy when it comes to new analytics tools
How Guy Carpenter is scaling open-source tech through Oasis and data standardisation
What skills are now essential for new analysts entering the industry
How AI agents are being used to replicate complex actuarial decisions in seconds
Why “good enough” modelling still matters, and where precision can be a false economy
The link between terrorism modelling and gaming engines — and what it signals for future innovation

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Richard Hartley or Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Define the evolving skill sets required for analysts working in catastrophe risk and capital modelling.
Identify the trade-offs in choosing between ‘build’ and ‘buy’ approaches when adopting new analytical technologies.
Produce a framework for helping clients achieve profitable growth, manage volatility and optimise capital.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 374 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this episode, Matthew is joined once again by Richard Hartley to reflect on a major milestone in Cytora’s journey: its acquisition by US-based Applied Systems.

But as Richard makes clear, this isn’t the end of the road. It’s a platform for scale. Listeners will hear how Cytora evolved from tackling political risk to transforming how risk flows through commercial insurance. Richard shares practical lessons from scaling into the US, explains why they rebuilt their platform around large language models and outlines why being agnostic to input but opinionated on risk output is a game changer.

They also explore the cultural and technical alignment with Applied, the value of blending insurance expertise with external product thinking and what it really takes to make hard pivots, including knowing when to throw away what you’ve built.

In this episode, Richard shares:

Why Cytora rebuilt its platform around large language models — and what they threw away to make it work
How “decision-ready risk” became a guiding principle for digitising insurance workflows
What it really takes to expand into the US and earn client credibility market by market
Why the idea of industry-wide standardisation is flawed — and how to work around it
How to lead through uncertainty, scale a team and make tough product decisions
Why insurance needs both deep domain knowledge and external perspective to innovate
The underrated role of resilience in entrepreneurship — and what ballet and rugby taught him about pushing through

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Richard Hartley or Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how unstructured data enters the insurance value chain and the implications for underwriting workflows.
Define the concept of “decision-ready risk” and its role in modernising commercial insurance operations.
List the key factors that enabled Cytora’s successful expansion into the US market.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 373 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Jonathan Spry, CEO and co-founder of Envelop Risk, joins Robin Merttens for a deep dive into how data science, AI and portfolio-level modelling are transforming cyber reinsurance. As one of the earliest voices in the industry championing machine learning and systemic risk analysis, Jonathan shares what he's learned over nine years of building Envelop into a leading hybrid underwriter operating across London and Bermuda.

In his own words, this episode is about building smarter ways to understand, underwrite and capitalise on emerging risk — with cyber as just the starting point.

What you'll learn:

Why Jonathan and his team focused on cyber risk and portfolio-level underwriting from day one
The rationale behind favouring systemic insights over individual vulnerabilities
How causal inference provides a leap forward in predicting tail events
Why AI liability is already creating new market opportunities
The need for creative, multi-source data strategies beyond traditional claims
Why Envelop steers clear of SaaS and keeps underwriters embedded in the modelling process
How algorithmic underwriting fits into the next chapter of insurance innovation
Candid thoughts on the AI hype cycle — and what matters more than the buzz

Jonathan also talks through Envelop's shift from MGA to reinsurer, how to think long-term in a volatile market and what kind of partnerships are needed to unlock new forms of risk.

Book recommendation from Jonathan: The Book of Why by Judea Pearl and Dana Mackenzie.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Jonathan Spry on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify the structural and economic drivers pushing insurers toward algorithmic and portfolio underwriting.
Produce a strategy for aligning capital, analytics and data science in cyber reinsurance underwriting.
Summarise how Envelop Risk evolved from an MGA to a hybrid reinsurer and the rationale behind its capital partnerships.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 372 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What happens when a major US insurance tech player sets its sights on Europe? This week, Robin Merttens speaks with Chris Quirk, VP and General Manager at Insurity, to unpack the drivers behind the company’s international expansion and what it signals for the wider market.

Chris brings a unique cross-market perspective, working with carriers, MGAs and brokers on both sides of the Atlantic. He shares how Insurity is navigating the challenges of scaling legacy systems into modern, cloud-native platforms and why interoperability and open ecosystems are now critical in a post-consolidation world.

Key themes include:

Why the US market is looking to London and Europe for growth
The role of private equity and M&A in shaping cross-border expansion
Common pitfalls when exporting US tech to the UK and how to avoid them
How Insurity is balancing tried-and-tested functionality with modern scalability
The growing importance of structured data in preparing for agentic AI
Strategic partnerships with Viper, Coherent and OIP InsurTech
What a truly “distributed” insurance ecosystem could look like in the near future

Chris also offers insight into where Insurity is investing over the next 12 months and why the industry may be underestimating just how much technology has matured.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Christopher Quirk on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain the role of structured data and cloud-native systems in enabling AI adoption in insurance workflows.
Define the concept of an “open ecosystem” in insurance technology and its advantages over closed platform models.
Identify key industry partnerships that support seamless data exchange and workflow integration across markets.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 371 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this special edition of the InsTech podcast, Robin introduces listeners to new colleague Chris Eberly, Insurance Practice Lead at Datos Insights, following Datos’ recent acquisition of InsTech. Chris brings more than 30 years of carrier experience and a unique practitioner’s perspective on the forces shaping insurance today.

Together they explore what this new chapter means for InsTech members, the wider insurance ecosystem, and why Datos’ blend of advisory, research and community makes a timely fit. Along the way, Chris shares why operational efficiency is top of the agenda, how underinsurance is being tackled, and why AI is no longer just hype but a genuine driver of transformation.

This conversation is part industry briefing, part fireside chat. Listeners will come away with a clearer view of the challenges and opportunities ahead — from regulatory pressure to CIO priorities — and hear how InsTech and Datos plan to deliver value together.

Robin also uncovers Chris’s surprising background outside insurance, including his lifelong passion for the carillon (a rare bell-tower instrument) and what raising six children and seventeen grandchildren has taught him about navigating complexity.

Key themes discussed include:

What Datos Insights does and how it complements InsTech’s mission
Why carriers are focusing on risk operations and decision speed
The scale of underinsurance and how data and property insights can help
What’s really happening with AI adoption inside carriers
The evolving role and pressure of the CIO
Why combining advisory, research and community is so powerful
Chris’s personal story: carillons, family and a passion for making insurance better

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Chris Eberly on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Measure the significance of operational efficiency (“risk ops”) in improving underwriting performance and decision speed.
Specify the ways AI is being applied pragmatically in insurance operations, beyond the hype.
Explain why CIOs face increasing pressure to balance legacy systems with rapid technology adoption.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 370 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What will the specialty insurance market look like a decade from now? Will we still be talking about legacy systems and manual processes, or will the model itself have changed?

In this panel discussion from InsTech’s Outpace. Outprice. Outperform event, Robin Merttens leads a conversation with four senior experts on the future of the market and the forces that could reshape it.

Featuring:

Paul Carroll, Editor-in-Chief, Insurance Thought Leadership
Toby Kovacs, Account Director, Google Cloud
Andy Yeoman, CEO and Co-founder, Concirrus
Tracie Thompson, Global Head of Strategic Clients, Cytora

Together, they examine how emerging technologies, shifting client expectations and economic realities are pushing the market to rethink long-held assumptions about distribution, underwriting and talent.

In this conversation, the panel explores:

Whether brokers, underwriters and annual renewals will still have a role
How capital and distribution are bypassing traditional intermediaries
Why outsourcing is being redefined in the age of AI
The impact of legacy behaviours, not just legacy systems
How new models of work and regulation are influencing transformation
Whether the protection gap is closing — or widening

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how AI and automation are reshaping the boundaries of outsourcing in specialty insurance.
List the key areas of the insurance value chain likely to undergo transformation in the next 10 years.
Measure the potential impact of continuous underwriting and data-driven models on policy efficiency and pricing accuracy.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 369 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this milestone edition of Partners Chat, Robin and Matthew sit down for their first episode since InsTech's transition to new ownership. With nearly 11 years of leadership behind them, they reflect candidly on founding and growing the business, navigating a sales process and what lies ahead under Datos Insights.

Listeners will get rare insights into what it actually takes to sell a company: what they learned, what caught them off guard and how it’s changed their understanding of fundraising and Private Equity partnerships. This episode offers honest takeaways for any founders or leaders thinking ahead to their own exit.

Robin and Matthew also tackle one of the most polarising trends in insurance tech today: Agentic AI. Is it a game-changer or just another label? They unpack how it's being adopted (quietly or loudly) across insurers, and why some businesses are embracing it at full throttle while others remain unconvinced.

They also share what they’ve seen in the climate and catastrophe modelling space, where collaboration, innovation and data openness continue to drive real value and how this might foreshadow the future of AI in insurance.

Key themes discussed include:

Life after founding: reflections on stepping back and what comes next
Lessons from selling a company and choosing the right buyer
Demystifying Private Equity: stereotypes vs reality
The bifurcation of AI adoption in insurance
The rise of Agentic AI and the risk of “AI washing”
How the climate modelling community sets a precedent for AI maturity
Why demos are finally worth seeing again and how events are evolving

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens or Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Measure the potential impact of agentic AI adoption on underwriting efficiency and competitive advantage.
Explain the strategic benefits of new ownership for expanding into US markets and enhancing research and advisory capabilities.
Define “AI washing” and how it parallels other historical tech hype cycles in insurance.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 365 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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If you want a masterclass in how to build a business, sell it well and stay hungry for the next idea, listen to Bob Frady.

In this episode, Matthew Grant catches up with Bob, CEO and Co-founder of PropertyLens and former CEO and founder of Hazard Hub, to hear what he’s learned across three startups, why he’s building again post-exit and how he’s turning deep domain expertise into tools that actually help people.

From fire hydrants to flood risk, Bob has spent years translating messy, hyperlocal data into decisions insurers and now homebuyers can use. But this conversation goes far beyond data: it's about strategy, equity, product‑market fit and the value of knowing when to walk away from the wrong deal.

In this episode Bob shares:

Why Hazard Hub’s founding thesis was wrong, and what he got right instead
How PropertyLens is helping US homebuyers make more informed decisions before they buy
What UK listeners may not realise about US property disclosures, and why risk is so often hidden
How Bob and his co-founder rebuilt their data stack from scratch and landed early B2B traction
Why he still believes in the London Market and how UK insurers are often faster adopters
What it really takes to scale a direct-to-consumer model in property intelligence
Why bootstrapping helped him retain value at exit and how other founders can avoid over-dilution
The four startup lessons he shares with anyone thinking of launching their own venture

This one’s for founders, data practitioners and anyone who enjoys a candid, experience-rich look at what it takes to build a business that lasts.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Bob Frady or Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Define the challenges of scaling a startup with limited capital and how bootstrapping influences long-term outcomes.
List the key differences between US and UK property risk disclosure practices.
Explain why Hazard Hub’s original thesis did not hold and how that insight shaped the foundation of PropertyLens.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 367 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Insurers have had fair warning: the hard market is softening, and those still relying on legacy tech may soon feel the chill. So what does it take to stay competitive as conditions turn?

In this episode, Robin Merttens is joined once again by Dani Katz, Co-founder and Director of Optalitix, for a sharp analysis of what’s changed since their last conversation and why now really is the time to fix the roof.

Dani brings a clear message: the winners in this market cycle will be those with disciplined pricing, strong data infrastructure and the ability to move fast. And while AI is starting to play a role, it's the fundamentals (clean data, integrated platforms, empowered underwriters) that remain essential.

In this conversation, Dani shares insights on:

Why too many firms delayed digital upgrades during the boom
The signs of market softening and what that means for pricing teams
What “minimum viable tech” looks like in 2025
How underwriters can be brought on the journey, not left behind
The difference between automating and augmenting decisions
Why data pipelines matter more than AI hype
How Optalitix is responding to demand from both UK and global insurers

They also touch on industry psychology: the lingering suspicion of new tech, the cultural lag behind modern tooling and why many firms still struggle to turn innovation into impact.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Dani Katz on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Define the role of AI in underwriting workflows, distinguishing between automation and augmentation.
Identify common cultural and structural barriers to technology adoption across insurance organisations.
Summarise how insurers can use data-first strategies to gain a competitive edge during market transitions.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 366 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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At its best, parametric insurance delivers clarity when volatility strikes. But scaling that promise takes more than models: it takes real claims data, market feedback and the ability to solve for both reinsurers’ confidence and cedents’ earnings risk.

In this episode, Matthew Grant speaks with Matt Coleman, Chief Risk Officer at The Demex Group, a reinsurance MGA using a new modelled loss index to reshape how the market covers severe convective storms, one of the fastest-growing sources of weather-driven loss.

Our conversation picks up where our previous webinar left off, and explores how Demex has grown distribution, secured broker support and validated its approach in a live risk environment.

In this conversation Matt touches on:

Why 2025 has already seen above-average tornado, wind and hail activity and how recoveries are already flowing
How Demex’s RCR Re cover mimics indemnity but pays out on a modelled index
Why omitting sensors and relying on robust weather and claims data reduces basis risk
The advantages of training models on cedents’ actual ground-up claims, not diluted industry averages
What reinsurers want in secondary peril covers and how Demex packages risk to match that appetite
Why broker engagement has been critical to growth, and what their clients are asking for
What it means to build in response to a genuine market problem not just to push a technology

Along the way, Matthew and Matt talk about why carriers are willing to share granular claims data when the product is strong enough and why early validation matters in parametric.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matt Coleman or Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify the role of brokers in distributing innovative reinsurance solutions and educating cedents
Identify the challenges and advantages of building a reinsurance product in direct response to market demand
Explain why reinsurers prefer weather-driven indices over indemnity-based uncertainty

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 365 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What does it take to rebuild after disaster as a business leader, a homeowner and a policyholder?

Garret Gray has spent his career trying to improve how insurers and property owners respond to damage. As President of Insurance Solutions at Cotality (formerly CoreLogic) and founder of Next Gear Solutions, he’s been at the centre of building tools for claims, risk assessment and recovery.

But this year, the conversation became personal. A wildfire tore through Garret’s neighbourhood in California, forcing an emergency evacuation and leaving his home heavily damaged. That experience has shaped the way he thinks about risk, resilience and the urgency of modernising the systems we rely on.

In this episode, Matthew Grant speaks with Garret about what he’s learning, not just from running a technology platform, but from living through the very risks his business is built to address.

Garret reflects on:

What the industry often underestimates about “secondary” damage and long-tail claims
Why speed not just coverage is critical in claims response
How Cotality is using AI to streamline damage assessment, measurement and documentation
Where underwriting still falls short on using granular property data effectively
The potential for aerial imagery, building code data, and mitigation scoring to improve pricing
The evolving role of regulators, particularly in high-risk states like California

He also shares what it takes to keep innovation alive inside a larger company and why so many of the original founders of acquired businesses are still working alongside him today.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Garret Gray or Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

List the ways AI and automation are improving claims workflows, from measurement to estimate validation.
Measure the impact of faster claims processing on overall loss severity and policyholder experience.
Specify the data and tools required to assess property-level risk more accurately, including aerial imagery and local building codes.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 364 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Why has claims innovation taken off in personal lines, but still lags behind in specialty?

It’s a question that many in the market have asked and in this episode, a panel of senior experts set out to answer it.

Hosted by Andrew Pedler, Vice President at Reserv, this special discussion brings together three experienced voices from across the claims and consulting landscape: Chris Payne (Partner, EY), Andy Stevenson (Consultant Director, PwC), and Patrick Hayward (Claims Lead, Altus Consulting).

Together, they examine why some of the biggest efficiency gains in motor and home claims haven’t yet translated into specialty and what needs to change to unlock that value.

In this conversation, the panel explores:

Where personal lines have succeeded: distribution, automation,and data enrichment
Why claims in specialty remain complex, fragmented and harder to automate
The structural and cultural barriers to innovation including litigation risk and lack of direct customer engagement
How changing expectations and regulatory pressures are creating momentum for transformation
What a “claims workbench” might look like and how it mirrors trends in underwriting

The panel’s insight is clear: meaningful claims transformation in specialty is less about chasing point solutions and more about rethinking the role of claims within the wider enterprise from managing portfolios to improving capital efficiency.

Whether you're trying to improve claims operations, justify technology investment, or just understand what’s actually happening in the market, this is an honest and thought-provoking discussion with people who know the space inside out.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the key differences between personal lines and specialty claims processes, including complexity, litigation exposure, and stakeholder roles
List the technological advancements successfully implemented in personal lines claims and assess their relevance to specialty markets
Measure the impact of improved data ingestion and automation on claims processing efficiency and decision-making

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 363 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What does it take to build an MGA that not only launches but lasts?

Tim Quayle has spent the past decade answering that question, not in theory, but in practice. As CEO of OneAdvent, a London-based MGA incubator and service platform, he’s helped launch and scale more than 15 underwriting businesses and seen plenty more that didn’t make it.

In this episode, Matthew Grant speaks to Tim about the real ingredients of MGA success. Not the glossy pitch-deck version, but the messy, pragmatic reality: why experience matters, what investors are really looking for, and how the market has matured in the last ten years since the “InsurTech” label first emerged.

In this conversation, Tim shares:

Why most early-stage MGAs underestimate how long things take and how much they’ll cost
What’s changed in capacity and investment appetite, and why “grown-up plans” are now a must
The risk of pushing too hard, too fast and how to preserve credibility with stakeholders
Why deep insurance experience still outweighs tech fluency in this market
The myth of radical disruption and why incremental improvement is the better bet
How OneAdvent is investing in AI and data to better support underwriting teams across its platform

We also explore broader themes: the shifting dynamics between MGAs and capacity providers, the evolution of embedded insurance, and why many promising innovations still struggle to gain traction in such a regulated, relationship-driven industry.

You can join Tim Quayle in person at our upcoming MGA Half Day event on July 15th. Tim will be moderating a panel on the key ingredients for a winning MGA, alongside Adam Kembrooke, Founder and Managing Director, Amiga Specialty, Jacqui Ferrier, CEO, Carbon Underwriting and Tomos Ashfield, Chief Development Officer, The Ardonagh Group.

With only a few tickets left, sign up now to be able to join us for what is shaping up to be the biggest UK gathering focused entirely on the delegated authority market this year.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain why radical disruption often fails in insurance, and how incremental innovation leads to sustainable business growth.
List the core capabilities MGAs need to present a “grown-up” proposition to capacity providers and investors.
Identify the key components of a data-driven MGA operating model and how platforms like OneAdvent’s OneView can support underwriting performance.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 362 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Enhanced underwriting has become one of the most talked-about shifts in the London Market, but it’s also one of the least clearly defined.

In this episode, we share a live panel discussion from our Enhanced Underwriting event, featuring:

Colum D’Auria, Canopius
Rob Jarvis, Tokio Marine Kiln
Tessa Wardle, QBE

The conversation begins with a basic question what exactly are “portfolio solutions”? and opens up into a broader exploration of how insurers are adapting to new forms of delegated authority, rising data expectations and the growing influence of broker-led facilities.

Our speakers touched on:

How different firms define and implement portfolio underwriting
The emergence of tracker facilities and their potential to reshape market dynamics
Why algorithmic platforms are gaining traction, and where they still fall short
The role of live exposure data and the practical barriers to using it well
How underwriters can maintain control and accountability in increasingly automated environments

What comes through clearly is that many of the most innovative teams are thinking beyond product and pricing and focusing instead on how underwriting structures, controls and data flows can support long-term performance.

If you want a clearer view of how underwriting is evolving beneath the surface and how leaders across the market are responding this episode offers a window into the practical realities behind the strategy.

You can also read our event write-up: “Enhanced Underwriting: How the London Market is Turning Theory into Practice”.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Define what “portfolio solutions” means across different insurers in the London Market context.
Describe how broker facilities and tracker portfolios are influencing underwriting practices and market concentration.
List the key components that distinguish smart platforms and algorithmic underwriting from traditional models.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 361 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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At its core, insurance underwriting is about judgment: making sense of messy information, pricing for uncertainty and doing it at speed. Technology and AI should make that easier, but is it really the answer to underwriting’s most persistent challenges?

In this episode, Robin Merttens speaks to Guillaume Bonnissent, CEO and founder of Quotech, a platform built specifically for underwriting teams.

Guillaume brings a rare combination of perspectives: he’s a former underwriter who became a technologist and his company reflects that crossover. We begin by reflecting on the past 12 months: what’s changed since Guillaume was last on the podcast, and why Quotech’s strategy of building for niche underwriting teams has started to gain serious traction.

In this conversation, Guillaume talks about:

Why underwriters still spend far too much time retyping data
The real promise of AI in ingestion and why it’s finally deliverable
The structural shift from generic platforms to class-specific solutions
Why "build vs. buy" debates rarely make sense for MGAs
How to build systems that record data usefully, not just store it
Why AI can’t fix bad inputs, and what that means for underwriting teams

We also dig into broader trends: how emerging tech is shifting the role of underwriters, whether AI really is a disruptor or just another tool and why so many companies are still struggling to make basic data available for decision-making.

What emerges is a sharp portrait of a market in transition, one that’s slowly waking up to the need for class-specific tools, data-first workflows and AI that’s genuinely useful.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Guillaume Bonnissent on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain the limitations of building in-house technology solutions within MGA and insurer environments.
Define the role of recorded underwriting data in enhancing future pricing and risk selection.
Identify the ways AI is being realistically — and usefully — applied to solve practical problems in underwriting today.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 360 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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At its best, insurance is about clarity in uncertain times. Pricing that reflects reality. Promises that hold up when things go wrong.

In this episode, I speak with Todd Rissel, CEO and co-founder of e2Value, an independent company that has spent the last 25 years helping insurers and homeowners understand the real cost of rebuilding property, and the wider economic forces shaping those numbers.

Todd brings both practical insight and long-term perspective. Our conversation begins with a simple observation: 2024 was a rare profitable year for home insurance in Florida. But Todd quickly places that in context, explaining why a single good year doesn’t undo a decade of structural challenges and why insurers need to think in five-year cycles, not one.

In this conversation Todd touches on:

Why rising tariffs and global uncertainty haven’t yet impacted replacement costs but might soon
What the “small losses” teach us about insurer performance, far more than catastrophic ones
The challenges of modeling severe convective storms, and why not everything can, or should, be reduced to a model
The limits of funding-driven innovation in InsurTech, and the long-term discipline it takes to survive without external capital
The launch of e2Value’s new Structure Insurance Score, developed in partnership with WTW, and what it tells us about using AI responsibly in underwriting

Along the way, we talk about barnominiums, regulatory experiments in Louisiana and the difference between forward-looking valuation and backward-looking pricing.

Todd’s perspective is shaped not just by data, but by experience. He’s someone who believes in the purpose of insurance, but also understands the commercial pressures it faces. And he makes a compelling case that good data, applied thoughtfully, is still the foundation for everything this industry does well.

If you’re interested in where insurance pricing, risk and property data are heading next - or just want to hear from someone who’s spent decades building quietly essential infrastructure, this is a conversation worth your time.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Will Bonner on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain how the Structure Insurance Score, developed by e2Value and WTW, contributes to more granular underwriting of structural risk.
Identify the regulatory challenges arising from policyholder-directed valuations in certain U.S. states, such as Louisiana.
Specify the data considerations required to apply AI effectively in insurance valuation and pricing.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 359 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Underwriting is undergoing a fundamental shift. As technology matures and data becomes more accessible, insurers and brokers are rethinking how they deploy capital, manage risk and respond to client needs in real time.

In this special episode of the InsTech podcast, recorded live at our event “The growth of Enhanced Underwriting — the opportunity and the role of technology in realising it”, Robin Merttens is joined by Clyde Bernstein from Aon, Hayley Spink from Chaucer and Ed Howkins from Artificial.

Together, they discuss how the market is embracing enhanced underwriting, why insurers are investing in digitisation at scale and how technology providers are helping unlock new levels of efficiency and accuracy across the value chain.

Key Talking Points

Learn how Aon is rethinking broking strategy from the ground up through enterprise-wide transformation.
Understand why legacy systems are holding back innovation and what it takes to modernise at scale.
Explore how cross-functional teams and external partners like Artificial Labs are accelerating progress.
Hear why both brokers and carriers moving in sync is key to realising enhanced underwriting at speed.
Discover how Chaucer is building cloud-native infrastructure and data strategy to support smarter decisions.
Find out how technology is shaping the future of underwriting roles and changing team structures.
Understand the risks of fragmentation as broker portals multiply across the market.
See why consistent data standards are essential to making digitisation stick.
Learn how enhanced underwriting supports speed and accuracy—especially in softening market conditions.
Get insight into why now is the moment for insurers to translate strategy into execution and long-term value.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify the role of consistent data standards in enabling seamless broker-carrier collaboration.
Explain how digitisation helps insurers maintain underwriting discipline in soft market conditions.
Define enhanced underwriting in the context of today’s capital deployment strategies.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 358 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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With generative AI, engineering excellence and legacy system resilience all under one remit, what does it take to lead digital transformation at one of the world’s largest reinsurers?

In this episode, Robin Merttens is joined by Pravina Ladva, Group Chief Digital and Technology Officer at Swiss Re, to explore what it means to drive impact through innovation at scale.

Pravina shares how Swiss Re is helping clients get more from their data, reduce underwriting time and prepare for a future shaped by new technologies. It’s a conversation about strategy, change and what it really takes to turn curiosity into impact – without losing sight of operational fundamentals.

Key Talking Points:

Embracing GenAI responsibly – how Swiss Re encourages experimentation while prioritising outcomes
From concept to scale – why small wins in underwriting can deliver real value for clients
Beyond the hype – using traditional business cases to prioritise AI use cases
Redefining talent – how today’s underwriters and technologists are becoming one and the same
From ingestion to insight – why data infrastructure still matters in an AI-native world
Making the business case – why AI productivity gains must go beyond speed
Building co-pilot confidence – what it takes to upskill thousands of employees globally
Thinking top-down – how Swiss Re balances experimentation with bold, disruptive thinking
From engineering to impact – how core IP and differentiated services shape tech investment
What insurers need to consider – why translating technology into strategic value is the real differentiator

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Pravina Ladva on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Measure the early productivity gains seen from AI-assisted engineering and claims assessment processes.
Specify the criteria used by Swiss Re to prioritise AI and digital transformation use cases.
Explain the role of talent development and cross-functional collaboration in enabling successful technology adoption.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 356 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What happens when one of the world’s largest brokers and a digital-first underwriting platform team up to rethink risk trading?

In this episode, Robin Merttens is joined by Sasa Brcerevic, Head of Portfolio and Delegated Strategy at Aon, and Ed Howkins, Chief Growth Officer at Artificial Labs. Together, they explore the evolving dynamics of wholesale broking, why now is the moment to digitise trading relationships and how insurers can stay competitive in a rapidly transforming landscape.

The conversation offers a timely lens on the market-wide shift toward digital trading – not as a future ambition, but as an active and necessary response to competitive pressure. From the rise of underwriting-as-a-service to brokers leading platform innovation, this episode unpacks what insurers and brokers should be doing now to stay relevant.

Key Talking Points

Digitising the broker–underwriter interface: why transaction execution, not just placement admin, is the next frontier
Strategic momentum: how digitisation moved from side project to boardroom priority across carriers and brokers
Competitive catalysts: why fast movers are already capturing flow and shaping future adoption curves
Platforms not portals: how Artificial is helping brokers remove friction while giving carriers underwriting optionality
A new breed of carrier: exploring the shift from balance sheet-first models to digital risk transformation
The data dividend: why data-rich submissions are changing how insurers allocate capital and differentiate themselves
Incremental innovation: what makes today’s efforts different from past false starts and what good adoption looks like
Reimagining broking: how Aon is investing in technology to build its future operating model
Sustainable advantage: why the biggest long-term gains lie in improving service, not just margin
Time to jump in: why delaying digitisation could leave carriers and brokers on the outside looking in

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Ed Howkins and Sasa Brcerevic on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how digitising wholesale broking can improve transactional efficiency and reduce operational friction.
List the key challenges and opportunities in modernising risk trading processes between brokers and carriers.
Explain how intentional digital adoption differs from previous waves of insurance market innovation.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 355 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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How can insurers make accurate loss estimates before adjusters are on the ground, and why does it matter?

In this episode, Matthew Grant speaks with Will Bonner, Chief Operating Officer at McKenzie Intelligence Services (MIS), about how the company uses satellite data, open-source intelligence and human expertise to deliver early insights on catastrophic events. From wildfires in California to civil unrest in the Pacific, the conversation explores how insurers are responding faster, setting more accurate reserves and navigating uncertainty in real time.

The episode also highlights the practical challenges of relying on public data sources, the growing role of brokers in geospatial intelligence and how MIS transitioned from a centrally funded Lloyd’s service to a solution used by 80% of syndicates. With real-world examples and lessons from other domains like defence and disaster response, this is a grounded look at what it takes to turn raw data into operational decisions.

Key Talking Points:

Intelligence before access – how MIS delivers building-level damage assessments before roads reopen or planes can fly
From imagery to insight – why expert human analysis still outperforms automation in post-disaster response
Scaling trust – what it takes to become a Lloyd’s elective service for catastrophe intelligence
From fires to frontlines – how MIS tracks 50,000+ buildings in wildfire zones to anticipate claims before they’re filed
Beyond Lloyd’s – what global carriers and brokers are asking for as MIS expands into the US and beyond
Stress-testing your stack – why reliance on single public datasets could leave insurers exposed in 2025
Real-time relevance – how MIS is turning horizon scanning into an actionable, insurer-led signal layer
Experiment, iterate, evolve – what MIS has learned from testing edge ideas like mobile phone data and evacuation mapping

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Will Bonner on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

List the types of natural and man-made events MIS monitors, from wildfires to geopolitical conflicts.
Specify how reliance on single-source public datasets could create systemic risks for insurers.
Identify the workflows and use cases where insurers benefit most from horizon scanning and rapid event monitoring.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 354 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What if underwriters could instantly triage submissions and reduce time spent on repetitive admin, without changing how they work?

Matthew Grant speaks with Matt McGrillis, Co-founder and Chief Product Officer at Send, to explore how the company’s underwriting workbench is embedding AI into core workflows to help underwriters write more business, more profitably.

Now on its third feature with InsTech, Send has evolved from an early-stage start-up to one of the UK’s leading underwriting platforms. Matt shares how Send’s latest innovations including agent workflows and AI-powered triage, are making decision-making faster all while running quietly behind the scenes.

Key Talking Points

How Send is digitising complex underwriting workflows to reduce friction and increase speed.
How agent workflows are breaking down underwriting into manageable AI-driven tasks.
Send’s triage tools helping underwriters prioritise high-value business in real-time.
Why GenAI is less about disruption and more about quiet, seamless transformation.
How Send balances “build v buy” to offer agility without sacrificing functionality.
Why clients working with Send are seeing faster quote turnaround and improved broker response.
The importance of automating the “boring bits” so underwriters can focus on value.
Matt’s prediction on why AI agents and not flashy features will drive the next wave of adoption.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Matt McGrillis on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how AI agents are transforming underwriting workflows by automating repetitive tasks and enabling faster decision-making.
Specify the types of underwriting tasks best suited for AI agents and automation.
Identify key challenges insurers face when adopting AI tools and how Send supports clients through that transformation.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 353 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Attracting and retaining talent in the London Market is an evolving concern, with the PwC CEO Survey revealing that 93% of respondents either recognise the need to change or are already adapting their strategies to address it. Let’s discuss how!

In this special podcast episode done in partnership with PwC, we invited Anna Craston, Senior Manager, to host a panel discussion to explore the critical trends shaping talent management in the London insurance market.

She’s joined by fellow PwC colleague Simone Ritson, Phoebe Thomas from CFC, Jacinta Chiang from WTW and Alfie Holt from Marco Capital to share their firsthand experiences and insights.

Together, they discuss how companies can build inclusive cultures, the shifting expectations of new talent and what organisations must do to stay competitive in a rapidly evolving landscape. This episode dives deep into why attracting diverse talent is just the beginning and why inclusion, development and purpose are the real keys to retention.

Key talking points:

Understand why changing employee expectations are reshaping the London insurance market.
Learn how AI, automation, and technology are driving new workforce capabilities.
Explore the historic challenges in attracting diverse talent to the London market — and how that's starting to change.
Examine the impact of culture, career growth, and leadership development on employee retention.
Discover the importance of outreach programs to schools and universities in broadening insurance career awareness.
Hear why inclusion, not just diversity, is critical for long-term workforce engagement.
See how mentorship, reverse mentoring, and visible career pathways can support retention.
Get practical ideas for fostering inclusion, from flexible working to cultural days and accessible networking events.

For more information, you can read PwC’s Transforming the London Market report.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the current challenges and evolving expectations around attracting and retaining talent in the London market.
Explain how diversity and inclusion initiatives can move from hiring strategies to meaningful cultural change that fosters retention.
Identify the most effective strategies companies can use to make the London insurance market more appealing to diverse, next-generation talent.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 351 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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The ultimate insurtech podcast crossover.

In this episode, Matthew Grant is joined by Rob Beller and Lee Boyd, co-hosts of the FNO: InsureTech Podcast, for a cross-continental conversation on what they’ve learned after more than 300 episodes spotlighting insurance innovation. Rob and Lee share insights from their day jobs at Alacrity Solutions and discuss the realities of claims management in the US, the cultural differences they notice when visiting the London Market and why podcasting has become one of their most valuable tools for professional growth.

Also joining the conversation is InsTech’s own Zoja, stepping from behind the mic to offer her take on what makes a great guest and why we still don’t hear enough female voices on insurance podcasts.

Whether you’re new to podcasting, thinking of launching your own, or just looking for a better way to understand the insurance ecosystem this episode is full of practical takeaways, thoughtful reflections and just a little bit of holiday light-show talk.

Key Talking Points

Building the FNO InsureTech Podcast: how a marketing idea became a 300-episode archive
From Texas to California to London: Rob and Lee reflect on the cultural contrasts between US and UK insurance markets
How podcasting helps build relationships and shape industry perspectives
Defining a great guest: why passion, personality and storytelling beat corporate scripts
Podcasting as learning: how hosting guests has improved leadership skills and business understanding
Behind the mic: tips for being a good guest
The power of partnership: how two co-hosts keep things creative, balanced and fun
Industry outlook: one prediction each for how AI, customer experience and economic change will shape the year ahead
Advocating for diversity:why we need to hear more female voices on insurance podcasts
Think big, start small: why building global networks starts with showing up, listening and sharing ideas

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Rob Beller and Lee Boyd on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

List the qualities that make a guest engaging and memorable on an insurance podcast.
Define the role of podcasting in creating community and promoting innovation within insurance.
Specify the differences between UK and US insurance markets from the perspective of claims professionals.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 351 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Where tariffs bring chaos, ChAI brings cover.

In this episode, Robin Merttens speaks with Tristan Fletcher, co-founder and CEO of ChAI, about how his team is using financial market techniques and AI to build insurance products that protect manufacturers from volatile input costs. What began in the world of hedge funds and speculative trading is now helping companies like recyclers and food manufacturers hedge against unpredictable raw material prices.

Tristan explains how ChAI is transforming techniques once reserved for professional traders like satellite imagery, shipping data and price forecasting, into insurance-backed protection for real-world businesses. He also shares the story behind ChAI’s first deal, the long journey to secure reinsurance capacity and the challenge of winning over regulators.

This is an episode about pricing innovation, resilience in turbulent markets and what the insurance industry can do to keep pace with uncertainty. Plus, you’ll learn a new word: Eigenzeit—and it might just reshape how you think about timing in insurance.

Key Talking Points

Democratising financial tools: why ChAI is bringing hedge fund-style analytics to manufacturers
Turning speculation into protection: how AI price forecasting powers a new insurance product
From cocoa to copper: insuring raw material volatility in food, packaging and recycling sectors
Structuring the product: how ChAI created insurance that mirrors price hedging without regulatory red flags
Regulatory hurdles: overcoming concerns about market risk and building legal confidence in a new model
First deal breakthrough: how ChAI secured capacity from a major US reinsurer and wrote its first risk
ESG implications: how the product supports the circular economy and reduces stockpiling
The US vs the UK: why American risk carriers moved faster to back the product
Market appetite – how volatility and geopolitical shocks like tariffs are driving inbound demand
From startup to scale: why ChAI now needs more brokers, insurers and customers on board

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Tristan Fletcher on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Measure the potential benefits of price volatility protection on supply chain resilience and inventory management.
Define the role of reinsurance in enabling innovative risk-transfer solutions like raw material price insurance.
Identify the sectors and commodity risks best suited to ChAI’s product, including recycling, packaging and FMCG manufacturing.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 350 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What does it take to build a wildfire prediction model that not only outperforms physics-based approaches but also fits seamlessly into underwriting?

In this episode, Matthew Grant is joined by Sarah Russell, General Manager at Bellwether – a climate-focused moonshot from Google X – to explore why wildfires are the ideal proving ground for next-generation insurance analytics.

This isn’t, however, just another conversation about AI potential. Sarah explains why wildfire risk fits machine learning better than traditional methods, how Bellwether is helping insurers find overlooked low-risk zones and why explainability, not black-box brilliance, is key to adoption. She also shares what’s next – from agentic AI to Severe Convective Storm models – and what the industry needs to be ready for.

Key Talking Points:

Wildfires as a moonshot – why Bellwether started with wildfire risk to build a prediction engine for the Earth
From physics to AI – how machine learning outperforms traditional models in dynamic, data-heavy environments
Spotting opportunity, not just risk – how Bellwether identifies low-risk zones that other models overlook
Real-time data, real underwriting gains – delivering a 10% loss ratio improvement for a Lloyd’s carrier
Beyond black boxes – using explainable AI to justify counterintuitive predictions and build trust
The end of the ‘yak shave’ – how agents and large models will reshape insurance workflows and tech stacks
From geospatial to generative – where Bellwether is heading next with severe convective storm modelling
Working with the experts – why collaboration with scientists and government agencies remains critical

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Sarah Russell on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

List the key environmental and structural factors that contribute to low wildfire risk
Define the role of large models and their ability to handle uncertainty in climate risk assessment
Identify the advantages of using AI to uncover underappreciated low-risk zones in high-exposure regions

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 349 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What does it take to fundamentally rethink how specialty insurance is traded, structured and scaled?

In this episode, Robin Merttens is joined by Jeff Radke, co-founder and CEO of Accelerant, for a deep dive into the mechanics of a rapidly growing risk exchange that’s quietly reshaping the MGA and MGU landscape. It has been three years since Jeff joined us on the InsTech podcast, and even Accelerant has radically evolved as a business.

This isn’t, however, just another technology story. Jeff shares frank insights on building trust in a data-driven ecosystem, how Accelerant has used AI to make tangible portfolio improvements and why he believes platform-based risk trading will become the dominant model for specialty lines. Unlike many other discussions about AI in insurance, this episode focuses on what’s already working – from subrogation improvements to portfolio optimisation.

There’s also a broader message here: about stepping back to see how much the market has changed and why the next evolution may already be underway…

Key Talking Points

Building a global risk exchange – how Accelerant connects specialty MGAs and MGUs with capacity through a single, scalable platform
The value of long-term partnerships – why Accelerant provides five-year capacity commitments and expects transparency in return
From niche to global – supporting 200+ underwriting teams across 20 countries and over 225 specialty products
Applying AI where it matters – reducing loss ratios and boosting subrogation with machine learning and large language models
Cost leadership in a softening market – why expense ratio advantage trumps rate cycles in SME and specialty risks
Looking ahead – how AI is reshaping roles, workflows and the entire insurance value chain
The rise of risk exchanges – why specialty insurance is following the same path as bonds, mortgages and equities
Staying ahead – why Accelerant is focused on evolution, not just competition

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Jeff Radke on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how a modern risk exchange connects specialty underwriters with capital providers.
Identify the signs of systemic evolution in the insurance industry that indicate a shift toward platform-based models.
Define the concept of a two-sided risk exchange and its advantages over traditional capacity models.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 348 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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From our Exponential Risk breakout session, to joining us on InsTech podcast - this week we are spotlighting Neena Saith’s valuable discussion on the science of resilience.

Resilience is a familiar term in insurance, often associated with mitigating risk and protecting against natural disasters. But what about resilience at a personal level? How can individuals in high-pressure roles manage stress effectively and maintain their well-being?

In this episode, Matthew Grant brings back Neena Saith, a former colleague and catastrophe risk analyst turned stress and resilience specialist, about the importance of managing personal stress in the workplace. Neena shares her journey from catastrophe modelling to working with individuals and organisations to help them recognise, understand and address stress.

Together, they explore the physical and psychological impacts of stress, how organisations can create a healthier work culture and practical techniques for managing stress in high-pressure environments.

Further resources connected to the conversation:

- Anxiety Rx by Dr. Russell Kennedy – exploring the mind-body connection in managing anxiety
- When the Body Says No by Dr. Gabor Maté – understanding the link between stress, emotions and physical health
  Neena’s website: www.neenashealing.com – for coaching, group programs and corporate workshops
- How to Meet Yourself by Dr Nicole LePera - an interactive workbook designed to help every reader uncover their authentic self.
- Connect with Neena on LinkedIn: Neena Saith

Key Talking Points

The missing conversation in insurance – why workplace stress and personal resilience matter just as much as risk modeling
Recognising stress cycles – understanding how the body responds to stress and how to complete the stress cycle for recovery
Mind-body connection – how unresolved stress manifests physically and why mental and physical health cannot be treated separately
Building awareness – learning to recognize personal stress triggers and early warning signs before they escalate
Practical techniques – breathing exercises, movement, and micro-breaks to reduce stress and improve resilience
Organisational responsibility – how companies and managers can support employees by fostering open conversations about stress
Personal responsibility – setting boundaries, managing workload, and creating habits that support long-term resilience
Beyond the workplace – the impact of work-related stress on personal relationships and how to navigate it

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Neena Saith on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how stress affects both the mind and body and why resilience is essential in high-pressure environments
Explain the concept of the stress cycle and the importance of completing it for long-term well-being
List practical techniques for reducing stress in daily work life, including breathing exercises and movement strategies

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 347 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

When the Body Says No: Exploring the Stress-Disease Connection

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The insurance industry is at an inflection point—legacy processes are still widespread, yet AI and automation are enabling smarter, more efficient workflows. But how do insurers cut through the noise and apply technology in a way that truly transforms their operations?

In this episode, Matthew Grant sits down with Nigel Walsh, newly appointed at ServiceNow, to discuss how AI, digital agents and workflow automation are reshaping insurance. With 500 insurers already using ServiceNow, Nigel shares why he joined, what ServiceNow does beyond IT service management, and how its AI-powered workflows are tackling the industry’s “messy middle.”

Key Talking Points* AI-driven insurance workflows – how ServiceNow is helping insurers streamline underwriting, claims and customer service beyond traditional IT service management. * Agentic AI in action – the role of digital agents in automating insurance processes, reducing inefficiencies and enhancing decision-making. * The changing face of VC funding – why AI is reshaping startup strategies, reducing team sizes and altering investment dynamics. * Bridging the data gap in catastrophe insurance – lessons from California wildfires and the challenge of accurately assessing risk and rebuilding costs. * Enhancing claims efficiency with AI – how insurers can leverage automation to improve claims workflows and customer experience. * Navigating insurance thought leadership – the challenge of cutting through LinkedIn’s noise and building meaningful industry conversations. * AI adoption in 2025 and beyond – the rise of digital workers, the evolution of enterprise AI and the potential for insurers to orchestrate thousands of agents.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Nigel Walsh on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain the evolving role of AI in the insurance industry, including its influence on venture funding and business models.
Define the challenges insurers face in catastrophe modeling and data accuracy for risk assessment.
Identify the potential applications of AI-driven orchestration platforms in improving enterprise-wide insurance operations.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 345 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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The automotive industry is undergoing a transformation—electrification, changing ownership models and evolving customer expectations are reshaping the market. But how does insurance fit into this shift?

In this episode, Robin Merttens speaks with Nimeshh Patel, CEO of Wrisk, about how the company is helping major automotive brands embed insurance seamlessly into the car-buying journey.

With a customer-first digital experience, Wrisk enables instant, hassle-free insurance at the point of sale, eliminating outdated manual processes.

The discussion also covers Wrisk’s international expansion, its Series B fundraising and why the company focuses on collaboration rather than disruption in the insurance ecosystem.

Key Talking Points* Embedded insurance at the point of sale – how Wrisk makes car insurance frictionless for customers * Why Original Equipment Manufacturer (OEMs) care about insurance – supporting after-sales revenue, finance uptake and customer retention * Scaling success with global automotive brands – from BMW to Mercedes-Benz, how Wrisk is powering insurance for top manufacturers * The power of quiet ego – why Wrisk has focused on collaboration rather than disruption * Expanding beyond the UK – launching a European MGA and the roadmap for international growth * The Series B strategy – raising funds to scale technology, data capabilities and global operations * The future of automotive insurance – could Wrisk eventually take on risk itself and build OEM-backed captives?

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Nimeshh Patel on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how embedded insurance enhances the vehicle purchasing experience by integrating seamless coverage at the point of sale.
Explain why collaboration between insurers and OEMs is critical to the success of embedded insurance models.
Define the role of a managing general agent (MGA) in enabling scalable, brand-aligned insurance solutions for automotive manufacturers.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 345 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Agentic AI - the buzzword of 2025. But what is it and how can it help claims?

The insurance industry has long struggled with manual, time-consuming claims processes that create bottlenecks and put pressure on adjusters. Now, Agentic AI is emerging as a solution: automating administrative tasks and enabling claims teams to work faster and more efficiently.

In this episode, Matthew Grant speaks with Robin Roberson, co-founder of Agentech, about how digital agents are reshaping claims handling. By leveraging Agentic AI, Agentech is reducing processing time from 30 minutes to 30 seconds, enhancing subrogation workflows and helping insurers streamline claims without removing human expertise.

Robin, a veteran in InsurTech and former WeGoLook founder, shares her journey from launching startups to pioneering AI-driven claims solutions. She also discusses why mentorship is crucial for new entrepreneurs, how working with design partners ensures AI solves real-world problems and why reducing adjuster burnout is a core focus of Agentech.

Key Talking Points:

The rise of Agentic AI – how digital agents are reshaping claims handling and automating administrative tasks
From 30 minutes to 30 seconds – how AI is streamlining pet insurance claims processing and boosting efficiency
AI-powered subrogation – identifying recovery opportunities and reducing claims leakage with automated analysis
The role of design partners – why collaboration with insurers is key to building AI solutions that solve real-world problems
Improving adjuster productivity – how Agentech’s AI-driven approach is reducing workload and preventing burnout
The future of AI in claims – exploring voice-enabled AI, smart routing and automation for catastrophe response
Lessons from a serial entrepreneur – Robin’s insights on launching startups, scaling innovation, and finding the right market fit

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Robin Roberson on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify how AI-powered subrogation tools help insurers identify recovery opportunities and reduce claims leakage.
Define the concept of Agentic AI and how it differs from traditional AI and generative AI in insurance applications.
Identify the future trends in AI-driven claims processing, including voice-enabled AI and smart claims routing.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 344 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Traditional underwriting is evolving, and AI-powered platforms are leading the charge. In this episode, Robin Merttens speaks with Will Ross, CEO and Co-founder of Federato, about how their RiskOps platform is helping insurers make smarter, faster underwriting decisions.

Federato enables underwriters to triage submissions, prioritise in-appetite risks and streamline workflows using AI-driven insights. Will shares how his background in wildfire modelling led to the creation of Federato, how underwriters spend more time on the right risks post-implementation and why the company’s rapid growth is a testament to the industry's appetite for smarter portfolio management.

The discussion also covers Federato’s recent $40 million USD Series C funding, its expansion into the UK market and how the RiskOps approach is catching on as a fundamental shift in underwriting strategy.

Key Talking Points:

The RiskOps mindset – bringing portfolio-level intelligence to risk-by-risk decision-making
How AI prioritises in-appetite and winnable risks for underwriters
Automating submission workflows to cut response times by up to 89%
The impact of RiskOps adoption on quote volumes and portfolio performance
Why Federato has seen 3x year-over-year growth
The UK market opportunity – differences in tech adoption and underwriting strategies
The story behind Federato’s $40M Series C raise and the role of StepStone Group
Expansion plans and the future of AI-driven underwriting

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Will Ross on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

List the key benefits of AI-powered underwriting, including improved risk selection and faster submission processing.
Specify how Federato’s platform helps underwriters identify and prioritize in-appetite and winnable risks.
Define the significance of Federato’s expansion into the UK and the challenges of technology adoption in the market.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 343 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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AI-driven automation is transforming how insurers process data, streamline workflows and improve decision-making. In this episode, Robin Merttens speaks with Graeme Asquith, UK Managing Director at mea Platform, about how AI-powered document ingestion is changing the game for underwriting and claims.

With advanced machine learning models trained on millions of insurance documents, mea platform enables insurers to extract key information instantly—reducing manual processing, improving accuracy and accelerating business decisions. Robin and Graeme also discuss the rise of algorithmic underwriting, the role of AI in digital distribution and what’s next for the insurance industry as automation becomes a competitive necessity.

Key Talking Points:

From consulting to AI – Graeme's career path and transition into insurance technology
How mea platform extracts data from insurance documents using AI and machine learning
Automating underwriting workflows – turning unstructured data into actionable insights
The rise of AI-driven ingestion – why it’s becoming a must-have for insurers
Three approaches to document processing – build, generic IDP, or insurance-specific AI
Speed and accuracy – how mea achieves high extraction precision out of the box
Scaling AI in insurance – implementing solutions quickly without heavy IT investment
Beyond ingestion – how automation and intelligence are shaping underwriting and claims
Partnering for success – mea’s collaborations with Lloyd’s, Accenture, and Solos Consulting
The future of insurance AI – from digital trading to algorithmic underwriting and beyond

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Graeme Asquith on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify the differences between generic document processing tools and insurance-specific AI solutions.
Define the challenges insurers face in handling unstructured data and the benefits of automation.
List the key inefficiencies in manual data extraction and how AI-powered solutions address them.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 342 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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From manual data entry to slow underwriting decisions, inefficiencies in broker management have long been a challenge for the commercial insurance industry. But what if brokers could streamline data collection, enhance risk assessment and seamlessly connect with underwriters in real time?

In this episode, Robin Merttens speaks with Alex Cardona, CEO and Co-founder of Recorder, a company building the next generation of broker management software. After a successful exit from Codat, a financial data infrastructure business, Alex and his team are applying their expertise to insurance—helping brokers replace outdated workflows with automation, APIs and structured data.

Key Talking Points:

How Recorder is addressing inefficiencies in broker management
Why traditional broker workflows create data bottlenecks for insurers
The role of APIs in modernising commercial insurance
How automated data ingestion can improve underwriting accuracy
The importance of standardizing risk data for brokers and carriers
Challenges in adoption and how Recorder is overcoming industry resistance
Insights from Alex’s journey at Codat and lessons applied to Recorder
Why brokers are the key drivers of change in insurance distribution
How Recorder is scaling without heavy venture capital investment

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Alex Cardona on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

List the key inefficiencies in traditional broker workflows that slow down risk assessment and underwriting.
Define the challenges brokers face in manual data processing and how technology is addressing these issues.
Explain why brokers are central to driving innovation in insurance data infrastructure and connectivity.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 341 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Satellite imagery is revolutionising the way insurers assess risk, track disasters and provide coverage. In this episode, Matthew Grant speaks with Berend de Jong, Global Insurance & Finance Lead at Planet Labs, about how high-resolution satellite imagery and geospatial data are reshaping the insurance industry.

With a fleet of over 200 satellites capturing daily images of the Earth's surface, Planet Labs enables insurers to enhance flood and wildfire risk modeling, parametric insurance solutions and pre/post-loss assessments.

The conversation explores real-world applications, including how instant satellite imaging played a key role in analysing the Los Angeles wildfires and German floods, and how parametric insurance providers like Floodbase leverage satellite data to develop innovative flood coverage solutions.

Key Talking Points

From consulting to satellites – Berend’s career journey
How Planet Labs’ 200+ satellites capture daily Earth imagery
The power of high-resolution imaging – down to 30-40 cm
Tasking satellites on demand – costs, speed, and accessibility
Optical vs. SAR satellites – when to use each technology
Los Angeles wildfires case study – tracking fire progression in real time
German floods case study – distinguishing between river and rain-driven floods
Parametric insurance in action – partnerships with AXA, Swiss Re, and FloodBase
Underwriting & claims insights – using satellite data for smarter decisions
The future of satellite data – affordability, accessibility, and evolving use cases

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Berend de Jong on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how high-resolution satellite imagery supports risk assessment, underwriting, and claims management in insurance.
List the key differences between optical satellites, SAR (Synthetic Aperture Radar) and passive microwave technology in data collection.
Identify the real-world applications of satellite data through case studies, including Los Angeles wildfires and German floods.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 340 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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How is generative AI changing the way insurers work—and think?

In this episode, Matthew Grant sits down with Bob Pick, EVP Chief Information Officer at Tokio Marine North American Services and Group Deputy Chief Information Technology Officer for Tokio Marine Group, to explore the real-world impact of generative AI in the insurance industry.

From streamlining underwriting decisions to detecting fraud and automating operational processes, Bob explains how Tokio Marine is using AI to address both everyday challenges and complex, global demands. Balancing innovation with responsibility, the conversation sheds light on what AI can—and can’t—do for insurers today.

If you’ve ever wondered how generative AI works in practice, or what it means for the future of insurance, this episode offers clear and thought-provoking insights.

Key Talking Points:

The evolution of generative AI – from revolutionary tech to practical applications
Classic AI vs. generative AI – understanding the difference
Advisory tools like Microsoft Copilot – where they fit into the workflow
Case studies from Tokio Marine – submission analysis and claims fraud detection
Development tools – automating back-end processes with generative AI
Risk management – balancing innovation with safeguarding data and compliance
Tools of the trade – Microsoft Copilot, Grok, and other favourites
Looking ahead – evolution or revolution in the next 1-3 years

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Bob Pick on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how generative AI is transforming key processes in the insurance industry, such as underwriting and fraud detection.
List the practical applications of generative AI discussed in the episode, including submission analysis, backend automation and global translation.
Specify the differences between classic AI and generative AI, and their respective roles in insurance.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 339 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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How is technology redefining supply chain insurance and resilience in a changing world?

Parsyl is combining innovation, data and ambition to transform the way essential supply chains are insured. Robin Merttens speaks with Alex Haar, Co-founder and Chief Product Officer at Parsyl, about the company’s impressive growth, their $20M Series C funding and the advanced technologies powering their solutions. From leveraging AI and IoT to expanding into non-perishable cargo, Parsyl is building a future where insurers and businesses can better predict, price and mitigate risks across global supply chains.

Key Talking Points:

From tech startup to global supply chain insurer – Parsyl’s journey
$20M Series C funding led by Lightsmith Group – what it means for Parsyl
Essential supply chains – focusing on food, life sciences, and renewable technologies
The role of AI – predictive models and generative AI powering underwriting
IoT in action – real-time data for monitoring and managing risks
Data partnerships – leveraging Lineage and other innovative sources
The underwriter’s role – blending expertise with cutting-edge tools
Preparing for the future – expanding in the U.S. and launching new products
Resilience to climate change – Parsyl’s mission to protect critical supply chains

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Alex Haar on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain how generative AI enhances efficiency in submission processing and underwriting workflows.
Define the role of predictive models in improving underwriting accuracy and claims outcomes.
Identify the cultural and organisational factors critical to successfully implementing data-driven insurance solutions.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 338 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this episode, Matthew Grant sits down with Adrian Coupland from Earnix to explore the findings of its latest industry report, An Industry at a Crossroads. They discuss how insurers are adapting to modern challenges, from navigating compliance to leveraging real-time analytics. With a focus on modernisation and competition, Adrian shares insights into how technology and data are reshaping the insurance landscape, empowering businesses to move faster and make smarter decisions.

This conversation offers a glimpse into how insurers can stay ahead in a complex, evolving market while addressing regulatory pressures and increasing customer expectations.

Key Talking Points:

From legacy systems to agile ecosystems – modernizing insurance.
Insights from Earnix’s Industry at a Crossroads report.
Real-time data and analytics – leveraging external and internal insights.
The compliance conundrum – challenges and opportunities for innovation.
Streamlining underwriting and pricing rule changes with Earnix.
Proof of value – how Earnix helps insurers test and adopt technology.
Staying competitive – advice for insurers planning for 2025 and beyond.
Embracing AI and data-driven decision-making – the path forward.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Adrian Coupland on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Measure the significance of reducing underwriting rule change timelines on operational efficiency.
Explain the regulatory and compliance factors shaping the adoption of AI and machine learning in insurance.
Define the differences between legacy monolithic systems and agile ecosystems in insurance operations.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 337 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this special first episode of 2025, Zoja takes the hosting seat to ease us back into work and life post-New Year with a reflective and forward-looking conversation. Here’s what you can expect:

2024 Highlights: A look back at InsTech's key themes, including the growing buzz around catastrophe modeling and exposure management. Zoja shares insights from the year’s most popular webinars, including:
- Know Your Models: An Underwriter’s Guide to Flood Modelling (in collaboration with Fathom).
- JBA Risk Management’s session on lessons learned from five years of flood modeling.
  Flood modeling emerged as a standout topic, highlighting its importance as the second-largest driver of insured losses globally.
Top Podcasts of 2024:
- James Orchard (QBE Ventures): Exploring investment strategies for the year ahead.
- Marcus Ryu (Guidewire): A personal journey into entrepreneurship and building a globally recognized company.
- Nicola Turner (Scrub AI): From underwriter to founder—a compelling narrative of innovation.
- Munich Re’s parametric experts: Insights into cutting-edge work in parametric risk management.
What’s Ahead in 2025:
- Exponential Risk London: InsTech’s inaugural two-day conference on March 4-5, a culmination of a year’s work on catastrophe risk and exposure management.
- New Members Spotlight: Meet ClaimSorted, Bellwether, Grappler, OIP Robotics, Coherent, Recordr, Guy Carpenter and Federato —all new additions to the InsTech community.

Join Zoja as she celebrates the successes of 2024, previews what’s coming in 2025 and shares her personal podcast recommendations to kick off the new year.

Thank you for your continued support, and see you next Sunday!

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Hasani Jess on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify the new InsTech members and their potential contributions to the insurance and technology ecosystem in 2025.
List the key themes and standout topics from InsTech’s 2024 events, including popular webinars and podcasts.
Specify the primary goals and expected outcomes of the Exponential Risk London conference in March 2025.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 336 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Matthew and Robin meet again for our final Partners’ Chat of the year to touch on the highlights of 2024 and dive into key themes shaping the insurance and technology industries. From augmented underwriting to agentic AI, they explore the trends, challenges and opportunities that defined the year—and offer insights on what’s coming in 2025.

While Matthew emphasises the growing significance of secondary perils like severe convective storms (SCS), Robin reflects on how "boring but brilliant" innovations are quietly transforming the industry. Alongside these insights, expect lively discussions about digital transformation, smart follow syndication, and of course, Robin's essential holiday wine recommendations.

Key Talking Points

What are market makers, and how are they shaping the future of insurance?
Why severe convective storms are becoming the most significant natural peril for insurers.
How algorithmic syndication and smart follow innovations are transforming underwriting.
The role of parametric solutions in addressing gaps left by traditional insurance models.
Why claims workbenches are the next frontier in specialty insurance efficiency.
Exploring agentic AI: Can insurers trust proactive, decision-making technology?
The growing ecosystem of catastrophe modeling and analytics providers in insurance.
The importance of networking events like curated dinners for scaling tech solutions.

Robin’s Holiday Wine Picks

White: Gerard Bertrand Heritage Clairette (£17 at Majestic)
Red: Georgian Saperavi 2021 Bodoba
Special Occasion: 2024 Château Léoville Barton
Festive Favorite: The Society’s 150th Anniversary 2011 Vintage Port

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens or Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain how algorithmic syndication and claims workbenches are improving efficiency in underwriting and claims management.
Specify the potential of agentic AI to transform insurance decision-making processes.
Define the significance of secondary perils, such as severe convective storms, on insurance losses and reinsurance capacity.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 335 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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How can technology and culture drive successful insurance transformation?

Aventum is blending innovation and ambition to transform its insurance operations into a tech-enabled powerhouse. Robin Merttens speaks with Hasani Jess, CTO at Aventum Group, about the company's growth, their approach to technology, and the cultural foundation enabling change. With over 650 employees and a tech team of more than 100, Aventum is building solutions to empower brokers, underwriters, and operational teams alike.

Key Talking Points:

Scaling from 450 to 650 employees while evolving technology and processes.
Building an integrated platform to unify data and streamline business functions.
Developing bespoke engineering solutions for competitive advantage.
Adopting best-of-breed tools to complement in-house technology development.
Leveraging AI to triage submissions and extract insights from unstructured data.
Operating a dedicated Innovation Lab to explore future-focused technologies.
Connecting brokers and underwriters with tailored workbenches and tools.
Addressing challenges of legacy systems to enable consistent progress.
Embedding a culture of change and innovation across the business.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Hasani Jess on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Define the importance of a culture of change in driving successful insurance transformation.
Identify key strategies Aventum employs to address the challenges of legacy systems and enable progress.
List the challenges associated with scaling technology teams to support rapid business growth.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 334 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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You may have heard that Floodbase and Amwins partnered earlier this year, and are combining satellite data and parametric insurance to tackle flood risk, a peril often underinsured or uninsured altogether.

Matthew Grant speaks with Emmalina, who leads Public Sector Partnerships at Floodbase, and Alex, Executive Vice President for Alternative Risk at Amwins, about their work insuring golf courses, municipalities and more.

The discussion highlights how advancements in satellite technology and data-driven insights are bridging gaps in traditional flood insurance, providing faster, more flexible coverage for both private and public sectors.

Key Talking Points:

Learn how Floodbase uses satellite data to track and monitor flood risks.
Understand the limitations of traditional flood insurance coverage.
Explore how parametric insurance provides flexibility and fast payouts.
See how municipalities can use parametric payouts to cover tax revenue losses and community recovery.
Examine how historical flood data shapes payout triggers and pricing.
Discover the unique challenges of insuring golf courses against floods.
Gain insight into the increasing severity of atmospheric rivers and their impacts.
Understand how parametric insurance addresses gaps in public and private sector coverage.
Hear how municipalities reallocate budgets to afford parametric solutions.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Emmalina or Alex on LinkedIn to start a conversation!

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain the benefits of parametric insurance, including faster payouts and flexible use of funds.
Specify the process Floodbase uses to monitor and quantify flood water in insured boundaries.
Define the term "atmospheric river" and its relevance to flood risk in California.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 333 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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How can insurers, brokers, and risk managers better understand and adapt to the growing impacts of climate change on catastrophe risks?

Reask is tackling this challenge by leveraging climate science and technology to enhance traditional catastrophe modeling and provide actionable insights for the insurance industry.

Matthew Grant speaks with Jamie, Reask’s CEO, and Ian, Principle Quantitative Engineer, to discuss how their innovative models integrate global climate signals and provide more accurate assessments of hurricane risks, enabling the industry to manage dynamic and long-term challenges.

Key Talking Points:* Discover how Reask enhances traditional catastrophe models with physics-based climate insights. * The distinction between natural climate variability and human-caused change * Why globally connected models help insurers see correlations across regions and diversify portfolios. * How Reask validates data through transparency and peer-review methodologies. * Understand how flexible tools provide actionable insights for immediate and long-term risk assessments. * Why precise data enables parametric insurance policies that are more accurate and efficient. * Insight into how Reask is expanding beyond insurance, using data to predict outcomes like emergency response needs.

You can access the Reask science team’s research and papers here.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Measure the impact of accurate wind speed data on the effectiveness of parametric insurance policies.
Specify the distinctions between natural climate variability and anthropogenic climate change in influencing hurricane risks.
Explain the role of transparency and validation in building trust and credibility for catastrophe models.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 332 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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This week on the InsTech Podcast, Robin Merttens speaks with Martin Olley, Head of North America and APAC for AdvantageGo, and Laurence Trigwell, Head of Strategy and Chief Revenue Officer at Insurants, about how technology is transforming the commercial insurance and reinsurance landscape.

Martin and Laurence explore how their respective platforms are addressing key challenges in the industry, from intelligent document processing to streamlining underwriting and policy administration. They discuss the demand for innovation, the role of AI in improving efficiency and how their recent partnership is creating seamless solutions for insurers through an integrated ecosystem.

Key talking points:* The shift from exploration to execution: Insurers are moving beyond AI experimentation to apply practical, value-adding solutions. * Intelligent document processing: Unlocking valuable data from submissions, loss runs and slips to streamline risk operations. * Ecosystem partnerships: How collaborations like AdvantageGo and Insurants deliver end-to-end solutions for clients, enhancing operational efficiency. * Quick wins in tech adoption: Agile approaches, like delivering results within nine weeks, build confidence and improve adoption. * Orchestrating AI and machine learning: Combining multiple technologies to optimize accuracy and decision-making. * Confidence in today’s technology: Solutions are ready to deliver measurable ROI, enabling insurers to act now.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the role of AI and intelligent document processing in streamlining underwriting and risk operations.
Define the concept of ecosystem partnerships and their impact on delivering integrated insurance solutions.
List the key technologies, including AI, OCR and machine learning, that are enabling smarter decision-making in insurance.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 331 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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From our highly successful webinar last month sponsored by Fathom, we bring to you everything you need to know about models in a bitesize podcast.

Flood models play a critical role in helping insurers, brokers and risk managers assess flood risk, but their inherent uncertainties make effective use challenging.

Matthew Grant leads a discussion with Dr. Oliver Wing, Chief Scientific Officer at Fathom, along with Caroline Fox from Guy Carpenter, Stefan Wunderlich from Swiss Re Corporate Solutions and Tom Philp, a flood risk consultant from Maximum Information. Together, they explore how flood models can be tailored to support underwriting decisions, portfolio management and risk selection.

Oliver highlights the importance of understanding model uncertainty, while Caroline and Stefan share practical insights on using flood maps effectively, validating outputs and collaborating with model vendors to create actionable insights. Tom provides guidance on defining use cases to evaluate and implement models more effectively.

Key talking points include:

Flood models are inherently uncertain, requiring underwriters to consider the spread of possible outcomes.
Tailoring model use to specific needs, like underwriting or aggregation, is essential for actionable insights.
Low-hazard zones still carry risk, and misinterpretations can lead to costly surprises.
Multi-model approaches can help, but deeply understanding one model’s assumptions can sometimes be more effective.
Collaborating with model vendors enables better customization and decision-making.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Define the concept of model uncertainty and its impact on decision-making.
Identify the limitations of flood models when interpreting low-hazard zones and evaluating risk.
Measure the importance of tailoring flood models to specific use cases, such as aggregation versus underwriting.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 330 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Jonathan Gonzalez, CEO & Co-founder of Raincoat, takes the reins as guest host to explore one of the most pressing challenges in insurance: the disaster insurance gap. Jonathan speaks with Carolyn Kousky from the Environmental Defense Fund (EDF), about the rising economic losses from climate disasters and the need for more inclusive and innovative insurance solutions.

Carolyn discusses her extensive research on climate risk management and disaster recovery, while also introducing her nonprofit initiative, ‘Insurance for Good’, which aims to bring together policymakers, insurers and community leaders to create practical solutions.

Jonathan and Carolyn dive deep into how parametric insurance, policy innovation and collaboration can redefine resilience in a world of escalating climate risk.

Key talking points:* The scale of the disaster insurance gap: two-thirds of global disaster losses remain uninsured * How parametric insurance tailors solutions to underserved communities and specific disaster needs * Affordability challenges and public-private partnerships as key levers for change * Using insurance innovation to cover non-property losses, such as lost income or higher living costs after disasters * The role of ‘Insurance for Good’ in building a hub for education, innovation, and implementation * Why regulatory frameworks need to adapt to new insurance models like parametric solutions * Inspiring collaboration across sectors, from housing to climate adaptation, to enable sustainable resilience * Carolyn’s optimism about how partnerships and innovation can address systemic climate challenges

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain the role of public-private partnerships in fostering innovative insurance solutions.
Specify the advantages and limitations of parametric insurance in addressing non-property losses.
List the key factors contributing to underinsurance in high-risk areas.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 329 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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How can parametric insurance transform risk management in an unpredictable world?

Munich Re, a leader in reinsurance, is paving the way for innovative parametric solutions addressing weather-related and natural catastrophe risks.

Robin Merttens is joined by René Mück, Global Head of Parametric NatCat, and Marcel-Steffen Reif, Global Head of Weather Agricultural Risks, to explore how Munich Re’s data-driven insurance products help corporates, public sector entities and industries navigate complex and evolving risks.

A key focus of the conversation is understanding the growing demand for parametric insurance, its role in bridging protection gaps and how Munich Re is developing solutions for emerging risks like green energy and agriculture.

Key talking points:

What does the Capital Partners unit at Munich Re do?
How parametric insurance addresses gaps in traditional coverage.
Revenue smoothing for industries like renewable energy and agriculture.
Client use cases – from supply chain disruptions to hurricane protection.
Addressing basis risk in parametric insurance and how to manage it.
Expanding applications for parametric solutions, including public sector resilience.
Sensor technology and its potential to enhance parametric insurance accuracy.
The importance of client education and engagement in driving adoption.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Define the concept of basis risk in parametric insurance and its implications for claims.
Summarise the role of client education in fostering adoption of parametric insurance.
List the key industries benefiting from parametric solutions, including energy, agriculture and construction.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 328 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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How can impartial valuations drive transparency and trust in insurance?

Kroll’s platform provides property valuations through data-driven insights that benefit insurers, brokers and property owners alike.

Matthew Grant sits down with Kiran Aulakh, Kroll's VP of Fixed Asset Advisory, to explore how Kroll’s platform combines technology and real-time data to assess underinsurance and overinsurance risks across vast property portfolios.

Kiran shares her insights on the value of green valuations, and the importance of impartial assessments, which Kroll provides through both an API and a standalone platform for seamless integration into clients' ecosystems.

Key talking points:

The role of impartial valuations in improving insurer-client trust
How Kroll’s platform combines technology with in-person expertise
Reducing claims friction by accurately assessing property insurance needs
Using valuation data to better negotiate policy terms for clients
Kroll’s partnership with WTW and global insurers to streamline valuation assessments
Real-time data updates and third-party integration for accurate market responses
Green valuations and the impact of ESG on future property valuation trends
Aulakh’s thoughts on data scalability and how it supports insurer-broker collaboration

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Kiran Aulakh or Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the role of impartial valuations in managing underinsurance and overinsurance risks.
Define the impact of valuation accuracy on insurance policy terms and claims outcomes.
Measure the importance of transparent valuations in fostering stronger insurer-client relationships.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 327 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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How do you shed light on ‘dark shipping activity’?

S&P Global Market Intelligence aims to support insurers throughout the entire insurance value chain by providing critical data and insights.

Matthew Grant is joined by George Devereese, who monitors and tracks shipping around the world to screen them against various forms of liabilities. This data is passed onto markets such as the insurance world, to build a better and fuller picture for the insurance contract.

A key aspect of this process involves identifying and understanding the risks associated with illicit or ‘dark’ shipping activities.

Key talking points include:

How are the analytics provided helping insurers?
Why all navigation is a timestamp.
What is AIS and how can it help an insurer understand a ship’s history?
Understanding a ship’s risk - from tracking to insurance contracts
Driving frigates and hunting pirates - George’s time in the Navy
On becoming ‘dark’ - are there exemptions to turning off AIS?
Collaborating with Concirrus
Cross pollination of data - understanding a bigger and better picture for underwriting risk
New launches in S&P Global Market Intelligence’s portal looking ahead to the future

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how data on a ship’s movement can better inform an underwriter’s decision
Explain what an AIS is, why this can be manipulated by some vessels, and how this affects the underwriter
Define dark shipping activity and why it is important to understand its implications in insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 326 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Ben Turner joked that he’d “be a rich man for every pound [he] had somebody asking” what Salesforce has to offer the insurance world.

Robin Merttens is joined this week by Ben Turner and Tom Swire at Salesforce, who touch on their journey to joining the company, the trouble with legacy systems and the exciting prospects for the future including an agency management system to be launched in 2025.

If you enjoyed this conversation and would like to hear more, our October evening event hosted in collaboration with Salesforce and Azur Technology was recorded. The videos will be available on our website soon.

Key talking points include:

On working as an underwriter or in insurance market standards to joining Salesforce - the journey
Salesforce’s place in insurance
The importance of the workbench
Case studies from the front line - N2G and Crux Underwriting
The Salesforce approach to AI - creating your own bot
Looking ahead to the future - all the exciting launches
A match made in heaven - working with ecosystems and partners
Transformation - making the unknown and scary just that tiny bit more familiar

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how Salesforce operates in the insurance sector and the benefit of pre-built templates
Specify how a CRM system can be a strong foundation for building an underwriting workbench
Explain how ecosystems work and how do you pick a successful partner

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 325 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Determined to write delegated business better, Ben Laidlaw joined Nick Tye and Jacqui Ferrier to found Carbon Underwriting.

Carbon Underwriting is a Lloyd’s Syndicate MGU that provides shareable underwriting conclusions on its Graphene administration system.

The company has matured since its conception in 2018, and Ben discusses navigating ‘Decile 10’ to gaining approval for Carbon’s second syndicate earlier this year, which will exclusively underwrite US business.

Key talking points:

The story behind the creation of Carbon Underwriting and growth in the Lloyd’s market
The thinking behind the second syndicate
US business - why enter a competitive market?
Smart syndication
Graphene - who built it and what’s so good about it?
Plans for the rest of this year and 2025
On being Private Equity owned and waxing lyrical

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify what issues were in the delegated business market and what changes did Carbon Underwriting seek to solve
Define what ‘Decile 10’ is and how it changed the Lloyd’s Market
Summarise why smart syndication is and why it is a growing and exciting aspect in the Lloyd’s Market

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 324 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Fadata’s CEO, Liselotte Munk, returns to the InsTech podcast with Robin Merttens to discuss the company’s recent developments, including its expansion to APAC and South America.

Discover in this episode the intricacies of running a policy admin system provider, where Liselotte thinks the market is heading to next and the challenges with entering new regions.

Key talking points include:

The market’s maturity and the problems this may pose.
Running a business when policy admin system changes are rare
Working around compliance
Working with a new generation of tech-savy insurers
Culture shocks upon entering new markets
Navigating a highly competitive marketing with key players
Using AI in Fadata
Ecosystems versus agnostic systems provider - which is best?

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe why implementing a new policy admin system may pose issues for an insurer.
Specify what markets across the globe are expanding and are interesting for new entrants in insurtech.
Explain why you need to change your business model and approach when entering new global markets.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 323 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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According to Mike Hobday, CEO of Insurants, the company is “a bit like being the Google Translator of the commercial insurance market”.

Insurants is developed by Antworks in collaboration with Marsh McLennan to help commercial insurance companies manage and process their documents.

This week, Matthew caught up with Mike, who previously having spent 12 years at IBM, witnessed early AI automation with the likes of Watson, through which he fell in love with document processing. At Insurants, Mike is bridging the language barrier (so to speak) between data that flows between brokers and carriers.

Key talking points include:

The importance of summarisation - courtesy of the InsTech AI bot intern
Falling in love with document processing - Mike’s career journey
What is the current problem with document processing in insurance
The Periodic Table
Insurants accuracy - working with Marsh
Commonality between insurance and the left side of the brain
Moving business back to the UK
Vital advice for small carriers and brokers

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Mike Hodbay or Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain the issues with document processing in the insurance industry and why automation is the solution.
Identify different types of documents used in insurance and their purpose.
Summarise ways in which a carrier can integrate a document processing AI system into their workflow.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 322 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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This week we are combining youthful enthusiasm with sage wisdom on the podcast, as Robin Merttens speaks to InsurX’s CEO, Gilbert Harrap and Chairman, Michael Watson. InsurX is a platform that enables insurers and brokers to undertake portfolio underwriting, automated contract binding, algorithmic underwriting and instant risk matching.

Touching on the importance of driving digitisation in the London Market, Michael also shares highlights from his distinguished career, with a focus on his success at Canopius and his reasons for joining InsurX.

An important episode for all those interested in digital trading, algorithmic underwriting and the future of the London Market.

Key talking points include:

The Hot Topic - digital trading solutions and an introduction to
Never close to being at the “end” of a career - looking back at career achievements
Wise owls and youthful enthusiasm - the perfect pairing?
Plans for fundraising
Development in the London Market - where are we at?
The tension between centralised infrastructure and entrepreneurs
What is next for InsurX and the potential to bring digital trading beyond portfolio underwriting

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe what is a digital trading platform in insurance and why is it important in the context of the London Market
Explain why bringing new tools is difficult in a centralised infrastructure like insurance, and how companies can work around this issue
Identify reasons why it is valuable to mix young entrepreneurs with industry veterans when building out a new tool

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 321 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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According to Yann Barbarroux, Co-founder and CEO of Otonomi, “every year is like starting a new company”. It has been a year since we last caught up with Otonomi, and Matthew reconnects with Yann to discuss how parametric insurance helps mitigate supply chain risks, particularly in situations where traditional insurance falls short.

Key topics include:

Addressing pain points in maritime freight and global trade
Developing and refining parametric insurance products
Real-world case studies demonstrating Otonomi’s solutions
Strategies for managing accumulation risk
Yann’s expertise in risk management and its influence on Otonomi’s approach
Expansion of the air cargo market and new maritime product offerings
Growing awareness and adoption of parametric insurance
Leveraging AI to scale and enhance business operations
Otonomi’s global expansion plans and future funding strategies

If you are interested to learn more about parametric insurance and non-damage business interruption, read our report here.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain how AI and developing new tools can help automate tasks within a business.
Define parametric insurance and its impact in the perishable goods market.
Identify the common issues in the cargo insurance space and how parametric insurance can solve them.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 320 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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At InsTech, we love featuring founders who took matters into their own hands to solve the problems they encountered. This episode shines a spotlight on one such entrepreneur who did just that.

In the insurance industry, manually cleaning data remains a costly and time-consuming challenge. To explore this issue, Matthew Grant sits down with Nicola Turner, CEO and Co-founder of Scrub AI. Scrub AI is a platform that automates repetitive data cleaning tasks—a solution born from Nicola's own experience as an underwriter struggling with inefficient processes.

Key talking points include:

Nicola’s journey from underwriter to ‘accidental’ entrepreneur
How identifying a persistent problem led to a solution
The challenges and successes of raising funding for a tech start-up
Why data management remains such a significant issue in the insurance sector
The role of AI, machine learning, and technology in transforming data processes
Insights on working with co-founders and finding the right partners
Balancing the demands of start-up life with personal well-being

If you would like to hear more about entrepreneurs, raising funding and founding a company, listen to episode 317 with Marcus Ryu, Partner at Battery Ventures and Chairman at Guidewire.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe what are the current issues with data in the insurance industry
Define bordereau and what problems might they pose for an insurer
Identify ways in which entrepreneurs can generate funding and develop their team

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 319 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Next month, Martin Reith will mark 40 years in the London Market. As he approaches this significant milestone, we sat down with him to discuss his journey into the industry, his most notable achievements, his decision to become Chairman of Artificial Labs, and his thoughts on the challenges of modernising the London Market. We also explored his strong advocacy for algorithms and the advice he has for the next generation of industry leaders.

Key talking points:

Starting 40 years ago
Founding Ascot Underwriting and receiving backing from AIG
What has gone well in the Lloyd’s Market and what can be improved?
Is there a good time to invest in technology
Smart Follow - a term often misunderstood
The world of algorithms
Martin’s advice for anyone thinking about entering the Marketplace
The London Market - it works on people

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain what Smart Follow is in the context of insurance
Identify ways in which the London Market place can take advantage of innovation
Summarise what an algorithm is and how it can be implemented in insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 318 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What does it take to build a company like Guidewire or attract investor interest?

This week, Matthew Grant talks with Marcus Ryu, Co-founder and Chairman of Guidewire, and Partner at Battery Ventures. Marcus, one of Guidewire's five founders, shares his experiences from starting the company in 2002 and the lessons he learned along the way.

In this episode, Marcus discusses his shift from leading Guidewire to investing through a multi-stage technology investment firm. The conversation covers topics relevant to those interested in the insurance industry, current trends in insurance technology, and practical advice for entrepreneurs and investors alike.

Key talking points include:

Graduate school and finishing at the beginning of the dot-com era
What ingredients are necessary to found a successful company?
Startups are insurgents
The first sale cycle - what is ‘wandering in the desert’?
Why you need recklessness to start a company
The Guidewire story and staying agile in 2024
From founder to investor - joining Battery Ventures
Investing in hyperexponential
Closing remarks on admin systems and generative AI

You can listen to our podcast with Amrit Santhirasenan, Co-founder and CEO of hyperexponential here.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe what founders can learn from the conditions necessary for a successful startup to grow
Specify how a large technology company can remain relevant and agile after being founded over 20 years ago.
Identify certain traits and characteristics that investors look for in companies and why

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 317 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Have you ever built your own solution to a problem?

Quotech, founded by Guillaume Bonnissent, provides technology for commercial underwriters and brokers. Its integrated solutions cover data ingestion and extraction, pricing, distribution, policy administration and claims.

Matthew Grant caught up with Quotech’s CEO and founder to touch on his underwriting past and how it has helped build a company, the issues with Excel spreadsheets and targeting specific insurance lines to produce tailored products.

Key talking points include:

From underwriter to entrepreneur - the journey
Producing innovative solutions for underwriters
Targeting specific insurance lines - can you really do everything if you can do marine?
The importance of user experience
Transitioning from coding to leadership
Investors and future prospects

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the current issues underwriters face with Excel spreadsheets and policy platforms
Explain what is an underwriting workbench and why are they helpful to multiple members of a team
Summarise the importance of turning your frustrations into solutions and entrepreneurial tips for founding a business

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 316 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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This week Matthew and Robin are pointing the microphones at each other and back for our popular "Partners' Chat" as they review the world around us. Find out what is making Robin happy this month - almost 10 years after the term Insurtech was coined are established insurers now finally embracing innovation and technology? What can we learn from the start of the hurricane season and do investors share our enthusiasm for the role that start-ups and scale-ups can play in really changing insurance for the good in 2025.

Key talking points:

Robin on becoming a grandfather
Robin’s article on the positive aspects of the industry
Alignment of interest between technology and insurance in the US
Reflecting back on InsTech’s events in New York
Hurricane season and the companies to look out for
Is parametric insurance a potential solution to volatile risk?
2024 and funding
The rise of partnerships and ecosystems and Smart Follow
Wine tasting and looking into what InsTech has in store for 2025

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how technology and insurance has aligned better together in recent years and why this innovation and development is important
Identify changes in trends to investing in startups in the industry
Summarise why parametric is a solution to volatile and hard to insure risk

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 315 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Joining Insurance Thought Leadership over 10 years ago, Paul Carroll’s motivation was his belief that of four areas yet to be disrupted by digital innovation, insurance was one of them.

This week Matthew Grant caught up with Paul Carroll to ask after 11 years of looking at insurance, how are insurers doing with technology?

Key talking points include:

Looking back, we predicted greater disruption: the fault of regulation and risk capital
The industry metabolism and its speed
Dinner with Bill Gates
When looking at insurance, are there disruptors equivalent to Microsoft?
The birth of catastrophe modelling after Hurricane Arthur in ‘92
The ‘Trough of Disillusionment’
The rise of the platform
The Laws of Zero
How has the way we consume information digitally changed?

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify why the creation of the ‘platform’ is significant in insurance
Identify why we had once predicted there would be greater disruption in insurance
Summarise what the ‘Laws of Zero’ are and why are they relevant to insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 314 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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As one of the oldest insurtechs and thirty years in the business - what can we learn from Insurity?

Robin Merttens spoke to Chris Lafond, CEO of Insurity - a P&C insurance software provider offering cloud-based solutions to help companies focus on profitability.

After a series of acquisitions in 2019, Insurity continue to execute their thesis from five years ago in embracing the cloud and providing the industry with out-of-the-box technology solutions. It is currently trusted by 12 of the top 15 managing agents in London.

Tune in to hear Robin and Chris discuss Insurity’s expanding presence in the London Market and whether the term “insurtech” is a helpful word.

Key talking points include:

Celebrating three decades in the industry
GI Partners and expanding Insurity
Looking back at Insurity’s thesis in 2019
The need for underwriting workbenches in the London Market
Is AI the ‘data warehouse’ of our time?
To ‘insurtech’ or not to ‘insurtech’?
The future of acquisitions for Insurity
The curse of past technology decisions - the problems that occur with legacy systems

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify how an underwriting workbench can help users
Explain what the cloud is in insurance and how it can help users
Summarise why mergers and acquisitions (M&A) can be beneficial for a company

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 313 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Ahead of our next July evening event in London, Matthew Grant caught up with Deepak Badoni, President and Co-founder of EigenRisk Inc - a one-stop shop platform for the industry to bring all the catastrophe risk analytics in one place.

Join Matthew and Deepak as they discuss the role of technology platforms in simplifying catastrophe risk analysis for underwriters amid the start of the hurricane season. Deepak shares his journey of founding EigenRisk Inc., the challenges of building a one-stop platform for catastrophe risk analytics, the importance of simplicity in complex modeling, and the growing preference for buying technology solutions over building in-house.

Key talking points:

The start of EigenRisk - a one stop shop platform for the industry to bring all the catastrophe risk analytics in one place
Building v buying - where do insurers stand?
A solution for the entire industry
Differences between building a product and building a business
Finding the right modelers for the platform - the value of partnering
A Costco for data
See Deepak in London for ‘Climate and property blind spots revealed: making the right decision at the right time’

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the importance of customer feedback and SaaS models
Specify methods for simplifying catastrophe risk management
Identify how to building partnerships and integrating data successfully

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 312 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this discussion, Leah Emma from Liberty Mutual, Caolan Kovach-Orr from Arch Capital, and Rohit Reddy from Swiss Re Corporate Solutions share their experiences and strategies for leveraging AI and technology in the insurance sector. They cover key challenges, data utilization, build vs buy decisions, and the importance of making underwriting more efficient and engaging. A must-watch for anyone interested in the future of insurance.

Speakers:

Leah Emma, Assistant Director of Commercial Incubation, Solaria Labs – Liberty Mutual
Caolan Kovach-Orr, Head of AI & Automation, North America – Arch Capital Group
Rohit Reddy, Head of Underwriting Strategy – Swiss Re Corporate Solutions
Matthew Grant, CEO – InsTech

Key talking points:

Each company and their strategy
Challenges and opportunities in underwriting
AI and technology in insurance
Build vs Buy: strategic decisions
Engaging underwriters: culture and adoption
Magic wishes for the future

You can now also watch the whole panel discussion here.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify how AI can be utilised to address issues with the underwriter’s current role in insurance today
Explain the build versus buy debate
Summarise the current issues underwriters face in the industry and how it can be addressed

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 311 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Crux Underwriting is a multi-line specialty underwriting business launched in early July by Graham Elliott. By combining underwriting with the tech arm of Azur Technology, founded by previous colleague Charlie Blackburn, we are witnessing the production of a 21st century MGA business.

One for the technology lovers and the MGA innovators. Tune in to hear Robin speak to Charlie and Graham about entrepreneurship in the MGA world, how technology can slot itself into an underwriting business and why the cultural aspect is the hardest thing to get right.

Key talking points:

Journey from co-founding Azur Underwriting, to developing Azur Technology and Crux Underwriting
Charlie’s experience forming long-term partnerships with MGAs as a separate technology provider
Graham building out an agile insurance business in a regulated market
The relationship between MGAs and capacity providers
Why haven’t MGAs adopted modern and flexible platforms?
Azur Technology: working on Salesforce
What is it about technology that makes it currently exciting
Petting-zoo sales: what has changed since starting a business in 2014

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe why an agile approach to building out a business in a regulated market is an unusual but beneficial approach.
Specify what problems MGAs have with modernising and utilising new technology solutions
Identify why MGAs have difficulties with deploying technology across multiple classes.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 310 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Reserv’s proposition is to help MGAs and carriers improve claims handling and increase data availability, making claim information available through multiple large language model (LLM) tools feeding automated workflows.

After our successful May Evening Event hosted in collaboration with Reserv, Robin Merttens caught up with CEO CJ Przybyl and discussed the technology behind Reserv, including the integration of generative AI and modern data infrastructure, as well as the company's growth and expansion plans in the UK and Europe.

Key talking points include:

Origins of Reserv and CJ’s experience co-founding Snapsheet
Noticing an opportunity for start-up and established MGAs
Building and scaling Reserv - the success story
Why the UK market is unique for TPAs
First job out of university - defining a trajectory
Ensuring underwriting and claims are more conjoined and reactive
The ideal balance in a claims adjuster's world between what the machines do and what the humans do
Dissatisfaction to digitisation - looking ahead to the future

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe what legacy issues surrounds few large TPAs and why this may leave some customers dissatisfied.
Specify in what ways generative AI can alleviate processes claims
Identify how underwriting and claims can be more conjoined

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 309 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In anticipation of our upcoming release of panels from our most recent event in New York in June, we are taking another look back at our star-studded line-up from March.

We asked: what does the future of insurance look like? One answer is digitising how risk flows. In this discussion, industry experts Nigel Walsh from Google Cloud, Meghan Hannes at K2 Cyber, Zaheer Hooda at Cytora and Charles Clarke at Guidewire delve into the current progress made by insurers, the challenges they encounter, and a playbook for accelerating AI-assisted underwriting.

Watch this space for more releases soon...

Key talking points include:

Is the industry heading in the right direction with regard to AI?
“Augmentation” - why using the right vocabulary matters
The perspective of insurers working for technology companies - what is working?
The rallying cry for insurers
How to make a case internally for adoption of AI?
Don’t aim for the moon, aim for standardisation
Can generative AI solve technical debt?
Implementation differences between SMEs and large corporates

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe why the word ‘augmentation’ is important in insurance
List reasons why carriers should consider digitising their risk flows
Summarise at what stage is the industry currently at with adoption, what is holding it back and what does the future look like

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 308 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Is your insurance technology up to speed?

This week on the podcast, we have an insightful conversation with Joe O'Connor, Deputy CEO of RDT. RDT is a well-known software and services provider for the motor insurance industry, with plans to expand into the specialty market. Joe discusses how technology provision has changed over the last decade, what RDT has learned from providing services to general insurers, what the specialty market can learn from achievements in the retail sector, the launch of its new workflow and orchestration platform (ACE), and RDT’s future plans. Learn how RDT has identified a market need, worked with existing customers to build technology to meet those needs, and why they have great hopes for ACE, now that they are ready to "come out to play."

Key talking points include:

RDT’s transition from traditional software to managed service and SaaS.
Expanding scope beyond the traditional focus on motor and niche insurance sectors.
The impact of claims inflation and degradation of claims handling skills.
The launch of ACE (Agile Composition Engine) and its role in orchestrating insurance processes.
The importance of ecosystem integration and selective platform partnerships.
What specialty insurance can learn and leverage from prior investment in technology for the general insurance market.
Future directions for RDT, including expansion into specialty insurance markets.

Useful links

RDT Whitepaper - This paper explores the impact of technological advancements and customer demands on insurance claims processing, highlighting RDT's ACE platform and various industry trends.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Understand the issues facing claims professionals and the role that technology and automation can play.
Identify why data and platform ecosystems are so important and how to set about building them.
Explain the power of orchestration in automating tasks and multi-platform composition

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 307 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Is climate risk a part of your analysis?

On the podcast this week we are spotlighting an important collaboration between Mitiga, a climate risk intelligence provider, and insurer HDI Global. As climate change rises to become one of the most pertinent and defining risks of our generation, find out how the partnership is working to evolve the landscape of climate risk management for various industries. One such asset is Mitiga’s platform EarthScan.

Joining Matthew is Wiebke Cundill, Senior Risk Engineer at HDI Global SE and Jonathan Liddell, Customer Success Lead at Mitiga.

Key talking points include:

How EarthScan can help customers understand the risks posed by climate change
The transition from focusing just on natural hazards to climate risk
Downscaling data into an asset class
Business as usual, Emissions peak in 2040 or Paris-aligned future?
Mitiga helps HDI move into the future
How HDI offers site specific assessment of climate risks - from site to consulting and adoption
Importance of trust and collaboration
Understanding EarthScanTM

You can listen to our past episode with Dr Verena Brenner from HDI TH!NX here and find out more about HDI’s climate risk reporting services here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify why granularity of data is important when it comes to understanding and modelling future climate risks
Explain why insurers cannot simply rely on past data when considering resilience toward climate
Identify what types of future has Mitiga modelled, what are their differences and why are all three of these scenarios important

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 306 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In the first iteration of our upcoming parametric series with Raincoat, Matthew sat down with Jonathan Gonzalez to delve into how parametric insurance can be integrated with traditional indemnity insurance, the technical and regulatory challenges, and the importance of creating products that customers perceive as fair.

Watch this space for some very exciting episodes coming up.

Key talking points:

Importance of iteration and scaling
Parametric should be looked at as a tool
The connection to smart contracts and parametric
What is ‘truth’ in insurance?
What is ‘fair’ in insurance?
The key to successful integration
How much human intervention goes into running the model
Evolving role of brokers
The openness of the insurance industry to new solutions

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the connection between smart contracts and parametric and why this is important
Explain the difference between ‘truth’ and ‘fair’ in insurance
Identify how the role of the broker can evolve when it comes to parametric insurance and its integration

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 305 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Unstructured data - is this a challenge that will ever go away? Or can it be a challenge which insurers adapt to work in their favor…

At our last New York event in March, InsTech gathered three leading industry experts to candidly discuss what change in the industry looks like to them, specifically in the way unstructured data is handled and managed.

We all know streamlining underwriting processes and optimizing data intake & routing will aid with precise risk pricing, but how are the US’s biggest carriers approaching the problem?

Hear from Patrick Gallic at Tokio Marine HCC, Georgeanna Munger at Allianz Commercial, and Brad Craner at Zurich North America about pocketed digitisation, implementing best practices, moving blame away from the brokers and how generative AI can serve to repurpose the underwriter’s time for the better.

Key talking points include:

What are the current challenges underwriters are facing
How is technology addressing these issues
The dichotomy between late-career and early-career underwriters - what can be learnt from this
Technology adoption is an evolution
Is too much data the problem?
The ‘art v science’ of underwriting

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify why implementing best practices for underwriting is important
Identify reasons why unstructured data is such a problem and can it be solved
Summarize what the ideal form of technological integration can look like for an underwriter and how it could possibly repurpose their time

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 304 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Root provides platforms and API for insurers, MGAs, brokers to build, launch and manage digital insurance products and embedded experiences in South Africa and the UK.

Matthew Grant caught up with Louw Hopley on the opportunities and challenges in the insurance industry, focusing on the role of embedded insurance in adapting to changing customer demands. Discover all from the emerging areas Root is planning to tap into, to the company’s appointment of a new CEO and regional manager.

Key talking points:

A year of progress and expansion
The development of insurance distribution
The future of embedded insurance
Root’s journey: leadership and company growth
Innovations in insurance: from digital assets to angry AI

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe what is embedded insurance and how it can help insurance adapt to changing customer demands
Explain why customer demands have shifted and why insurance has not kept up with it
Identify the necessary steps and changes a company can make when expanding globally and entering new markets

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 303 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Swiss Re Reinsurance Solutions was launched two years ago to make Swiss Re’s unique knowledge and tools available across the insurance value chain.

Swiss Re’s strongest point of knowledge is property - around which we centre this podcast. Robin Merttens spoke to CEO of Reinsurance Solutions Russell Higginbotham on approaching climate-related risks in the insurance industry as well as managing the balance between data accuracy and inclusivity of insurance products for customers.

Key talking points:

The implication of climate change on property insurance
If you are running an insurer now - what should you be focusing on?
What should the whole ecosystem be doing with climate change? Planning the future
Understanding ‘uninsurability’
Partnerships with Google X, the moonshot factory and acquiring Fathom

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how better data can help tackle the insurance protection gap
Explain how acquisitions can help a company gain better data and why partnerships are important in the industry
Summarise why climate change is such an important risk and what insurers should focus on to tackle it best

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 302 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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McKenzie Intelligence Services (MIS) helps accelerate disaster relief and economic recovery for insurers.

Matthew Grant spoke to Rosina, Chief Product Officer for MIS, who shares insights from her MBA dissertation's findings on the adoption of technology in insurance, highlighting the necessity of collaboration between insurtechs, insurance companies, and other stakeholders to drive innovation and effectively address the insurance protection gap.

Key talking points include:

Transitioning from working for a large organization to the world of startup and scale up
MBA Dissertation - the process of writing and publishing
Managing biases - reconsidering the issue with the protection gap
Collaboration and disruption - where do you stand as an insurtech?
Evolving approaches for insurtechs
What you should avoid in partnerships

To read Rosina Smith’s dissertation ‘Barriers to Adopting Insurtech in Natural Catastrophe (Re)insurance’ you can reach out to her on LinkedIn.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify what is the insurance protection gap and why it has historically been misunderstood
Identify some reasons why a business partnership between a insurtech start up and an insurer might not be successful
Summarise why insurtechs need to reevaluate their strategy when partnering with insurance carriers

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 301 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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KatRisk is a catastrophe modelling company providing global inland flood, storm surge and windstorm loss assessments for some of the largest insurers, reinsurers and brokers in the world.

Taking a macrocosm approach, the company’s models offer an open software architecture, allowing users to better understand correlated risks and to make modifications to suit specific needs.

Matthew Grant caught up with Dag Lohmann and Brandon Katz on the company’s development such as taking on strategic investment from TA Associates, and the challenges that come with modelling correlated risks such as tornadoes, tornadoes, straight-line winds and more.

Key talking points:

The journey to strategic investment
Innovating catastrophe modelling with advanced technology
Client collaboration and transparency: a core ethos
Leveraging high-resolution models for underwriting and risk assessment
The future of catastrophe modelling and climate reporting
Looking ahead: expansion and new developments

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Define how correlation has changed the methods catastrophe modelling is conducted
Identify the different types of government bodies that work alongside catastrophe modellers and why
Summarise why catastrophe modelling tornados is difficult and why granularity of data can help

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 300 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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From episodes 68, 227 and now episode 299, InsTech has consistently caught up with Cytora and followed the company’s growth and expansion.

Alongside Google, Cytora supported InsTech’s March event in New York, after which Matthew Grant caught up with Richard Hartley on the company’s growth, entering the US market and its impact on the insurance industry.

Cytora focuses on data integration, partnering with numerous data providers to enhance the underwriter's workflow and ultimately transform manual insurance processes into digital ones.

Key talking points include:

Developing the vision as the technology develops
Digitizing risk - rendering it decision read
Collating the team - collaging different backgrounds in Cytora
Case studies - real-life examples of how Cytora helps carriers including Markel and Allianz
Heterogenous data in a homogenous view - ecosystems
Judgement and data - subjectivity

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how by partnering with different data sources, a platform provider can help an underwriter understand their data in a simpler, unified way
Define what digitization of the insurance industry is and what it could look like
Identify how platforms can help underwriters save time and focus on what they do best

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 299 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Optalitix was borne out of the need for ‘optimization’ and ‘analytics’, as Co-founder and Director Dani Katz realized the biggest blocker for insurance companies was converting spreadsheets. Having now expanded beyond spreadsheets, Optalitix offers three software products to UK (re)insurers and MGAs.

Robin Merttens spoke to Dani about the spreadsheet polemic, innovation in the London Market and the permeability of finding solutions to difficult problems in both work and personal life.

Key talking points include:

Growing out a company - solving challenges for insurers
To spreadsheet or not to spreadsheet
Reflecting on how far digitisation has come in the industry
Suns and roofs - best moment to innovate
Underwriting workbenches - where to start? - Find out in InsTech's recent report
Joining Google Cloud Marketplace
Founding a charity

Read Matthew’s tips on being a panel host here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Dani Katz or Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how the London Market can adopt digital transformation
Explain how an underwriting workbench operates and how an insurer can adopt them
Identify the issue with spreadsheets and what are the pros and cons of using them

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 298 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Robin Merttens is joined by Ben Ruddle, Senior Principle in Strategy at Publicis Sapient, to discuss how technology can help insurers cater to customers outside the typical insurance model. The discussion covers the concept of 'Beyond Beige,' focusing on the opportunity to serve individuals and businesses with unique or specialized needs that standard insurance products don't cover.

Key talking points include:

The rise of comparison sites
What is ‘Beyond Beige’ - the opportunities in the market
Publicis Sapient's expansion into insurance
Addressing the issue of underserved markets

If you like what you're hearing, please leave us a review on whichever platform you use or contact Ben Ruddle or Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify why comparison sites are not helpful to the customer and their insurance journey
Define what markets are typically underinsured and why
Identify how incumbents can utilise technology to help better serve niche markets

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 297 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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HDI TH!NX was founded in 2019 by Verena Brenner, initially operating within the German insurer HDI Global, as an incubator for IIoT solutions.

Now providing software to support risk management applications for insurers and insurance clients, tune in to hear Verena discuss the mechanics behind founding a startup within an insurer and the company’s development in providing varying solutions for their customers.

Key talking points include:

Why HDI TH!NX was launched - from a PhD in global supply chains to utilising the impact of IIoT solutions
The centrality of the customer
Advice for launching a startup - innovation is not a hobby
Growing into the ESG space - evolution in the company’s direction
Helping insurers understand their risk better

If you like what you're hearing, please leave us a review on whichever platform you use or contact Dr Verena Brenner or Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify what is required to successfully develop a business model intended to help insurers
Define what an IIoT is and how it can help risk managers and insurers in understanding their risk better
Identify sectors where IIoT and sensors are valuable in collecting the right data

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 296 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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How would your clients describe you?

This week on the podcast we have taken a slightly different approach and brought Previsico’s clients, Zurich Muncipal and Donaldson Timber, to discuss how Previsico has helped them with flood risk management.

Previsico provides real-time flood forecasts, as part of its mission to reduce global flooding impact, by developing technologies that offer early warning systems for surface water flooding. Discover the importance of collaboration by hearing from Dr Avi Baruch and his work with Allison Whittington at Zurich Municipal and Mark Murphy at Donaldson Timber.

Key talking points:

The start of Previsico: a PhD research project
Client Insights: Zurich Municipal's approach to flood resilience
Exploring the impact of floods and the importance of early warning systems
The role of insurance in flood risk management and resilience building
Operational challenges and solutions in flood risk management
Exploring the complexities of Sustainability and ESG Commitments
The role of insurance in supporting sustainability
Client Insights: Donaldson Timber's proactive flood risk management

If you like what you're hearing, please leave us a review on whichever platform you use or contact Dr Avi Baruch or Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe why developing warning systems for surface water flooding is important in the insurance industry
Define why collaboration is important across the insurance industry
Summarise how partnerships with insurers can help with the operational advantages of adopting new technologies

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 295 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Groundwater flooding poses a great risk to properties in the UK but remains much less widely modelled than other types of flooding.

This week, Matthew Grant caught up with Mark Fermor at GeoSmart, a company specializing in flood data analytics in the UK. They discuss GeoSmart's role in providing detailed flood risk assessments, leveraging their advanced modelling tools that cover all sources of flooding and how they are helping other organisations access and understand open-source data.

Key talking points:

Discovering the hidden cause of flood risk
What problems are GeoSmart helping insurers to solve
Different ways to experience a flood
The issue of groundwater beyond the UK
Open-source data - how GeoSmart can help

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe what groundwater is and why it is an important factor to model to understand flooding
Explain how open-source data can help the insurance industry understand risk better
Summarise what flood models are and how GeoSmart produces their models

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 294 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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PwC’s Chris Temple and Christine Brogan join Matthew Grant to discuss transformation in insurance, specifically steering organizations towards achieving their ESG goals.

The conversation covers the role of technology and AI in driving change in insurance as well as building resilient business models for the future. This episode is a great introduction to how ESG operates in the financial sector and how transformation in insurance is made possible through collaboration.

Key talking points:

Understanding ESG - what are the main priorities business need to consider to be successful in the future
Transforming insurance - how AI can help
The importance of strategy driven by data
How the Life Insurance sector got it right
Balancing commercial gain with progress
Defining “baseline” - current carbon output
The biggest driver of innovation is regulation
FSTE 100 and sustainability
Our upcoming Investor Networking event sponsored by PwC

For more information, please see the following PwC reports:

PwC UK 2024 Energy Survey
Hold your nerve to maintain momentum: our 2024 actions for sustainability leaders
Sustainability Reporting in 2024
Banana Skins Survey Report

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how generative AI can help implement ESG measures in insurance
Specify what is meant by ESG and its role in insurance
Summarise what companies can do to become Net Zero in the future

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 293 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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“This economy we are heading into [...] we are referring to as the decision economy”.

Robin Merttens spoke to Tom Wilde, CEO of Indico Data on how the company's intelligent intake solution is shaping the decision-making process in the insurance industry by structuring unstructured data.

Data is important in our current 'decision economy'. Indico Data applies generative AI to help insurance companies handle complex and high-volume data challenges, particularly in commercial and specialty lines.

Covering the AI hype cycle, the concept of hallucinations and avoiding hyperbole, tune in to hear Tom Wilde discuss generative AI and why it is an important language for insurers to utilise.

Key talking points:

Founded by undergraduates - how Indico Data started
In the hype cycle - avoiding hyperbole and thinking rationally
Defining generative AI - not an application but a language
Indico Data's role in the insurance industry - the data problem
Programmed with the user in mind
Specialising in commercial insurance
Indico Data’s decision to enter the UK market - and off-siding with some football anecdotes

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify why capturing the right data as quickly and as accurately as possible is significant in insurance, to drive correct decision making
Explain the term hype cycle and what this means in terms of generative AI
Summarise what companies have to focus on when entering a new market

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 292 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Arturo is a property intelligence company which combines multispectral imagery, geographic data and customer portfolio insights with machine learning models in a single platform.

A lot has developed in property intelligence since we last spoke to Arturo on the podcast. Matthew Grant caught up with CEO Marty Smuin about how generative AI is adding a new dimension to property analysis.

Arturo knows that it is expensive to be wrong in insurance. Find out how Arturo is aiming to tackle relying on outdated public records, incomplete tax assessor data and more in this episode.

Key talking points include:

Using third-party data to reveal greater insights
Driving innovation - Smuin’s background in technology
Partnering with Suncorp in Australia
The power of high-resolution data in underwriting property - how Arturo is tapping into new sources of data
The impact of generative AI on property risk assessment

For more information on Arturo and how they can help, you find more information about the platform here and reach out to book a demo here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the methods Arturo uses to make property intelligence more accurate to improve the claims process
Specify how changing climate and weather patterns have a direct effect on property analysis
Identify ways in which generative AI is developing and innovating property risk assessments

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 291 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Robin Merttens is joined by CEO and President of Verisk Specialty Business Solutions (VSBS), Tim Rayner. The discussion covers VSBS’s acquisitions such as Rulebook and Whitespace for a broader digital ecosystem, and the challenges of decision-making and procurement in the London market.

Key talking point:

Growth and opportunities in the specialty market
Acquisitions and the role of Whitespace and Rulebook
The impact of London Market modernisation on Verisk
The importance of providing solutions rather than products
A challenge to the market to innovate

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how the London Market operates and how it can subsequently modernise its processes
Explain what an acquisition is and why they are important for a company
Identify the opportunities for change in the specialty market

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 290 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Since its start in 2001, the insurance platform provider Guidewire has grown to be used by more than 540 insurers in 40 countries. Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovation in the company.

Key talking points:

Why standardisation of critical functions is important in the upcoming year
How insurers can find ways of being innovative
Collaboration - working with other corporates
The value of experimentation
Supporting InsTech’s New York Event in March

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify how community and collaboration can help generate innovation in insurance
Identify the ways insurance can develop and change in the future
Summarise the role of technology in insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 289 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this mid-week special, Matthew Grant speaks to Adrian Coupland at Earnix, a software provider to global insurers and banks. They discuss how the nature of risk in the insurance industry is rapidly changing, presenting new challenges in areas like motor pricing and supply chain management. The podcast ends with a discussion about Earnix's new product 'Underwrite-It' aimed at changing the underwriting process.

Key talking points:

What challenges are Earnix solving for the insurance industry
Changes to the auto insurance sector - increasing repair costs and the impact of pricing regulation
Underwrite-ItTM - an automated underwriting platform

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe reasons for challenges in the motor insurance industry
Explain the role of technology in enabling business users to make pricing changes quickly.
Identify the impact of regulatory reforms on insurance pricing

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 288 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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After the popularity of our first episode, InsTech is back with another analysis of what happened in insurance in the past month.

If you are curious to know what is going on behind the news items you read about in insurance or technology - we’re bringing together experts, founders, insurers and some well know figures to tell us the news items that are capturing their attention – and why.

Matthew Grant CEO of InsTech is once again joined by Nigel Walsh, Managing Director, Insurance, Google Cloud US, alongside Martha Notaras, Managing Partner at Brewer Lane Ventures and Charlotte Halkett, Senior Consultant at Milliman.

In addition to this week’s discussion, we have a special feature with the Co-founder and CEO of hyperexponential Amrit Santhirasenan as he discusses with Matthew the completion of their Series B funding round.

The news we’re discussing this week:

Raising $73 million USD: record funding for hyperexponential in Series B
Kicking up a storm - how is property insurance changing as a result of climate change
Cargo and geopolitics - how marine insurance is affected by political instability across the world

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

In collaboration with Google Cloud, InsTech is hosting an event in New York. We are calling all US insurers, Brokers, and MGAs to join us and discuss the future of underwriting. Supported by Cytora, hyperexponential, Guidewire and Kroll, register now.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify how insurance technology companies secure funding from investors and venture capital firms
Explain how insurance can help provide solutions for circumstantially difficult events
Identify how geopolitical crises can affect cargo and transportation

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 287 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence.

Synergy originated as a solution developed internally by CCG to enhance its claims management processes but has evolved since its launch into a platform that streamlines the claims handling process to support customer service and business performance.

Key Talking Points Include:

The role of technology in the claims industry
The significance of passion and shared goals within an organisation
How measurable goals and targets within a platform can add value
The benefit of understanding the nuances of customer communication
Where Synergy is focusing its AI efforts next

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how technology continues to shape and improve the claims management process
Outline how generative AI can be leveraged to analyse customer sentiment
Identify the significance of measurable goals and shared passion within an organisation in achieving business targets

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 286 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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This week James Orchard, CEO of QBE Ventures, joins the podcast and discusses the shift in insurers' appetite for innovation, partnerships with startups, and the importance of collaboration in achieving strategic goals.

The conversation covers how QBE Ventures is making strides in data and AI, resilience, and growth in emerging markets, with interesting prospects for cyber coverage and embedded insurance. James also reveals his predictions for 2024, foreseeing consolidation and challenges in investment as well as a focus on AI and strategic partnerships.

An immensely packed episode, for everyone curious about how investing and insurance intersect.

Key talking points:

Exploring QBE Ventures and its investment strategy
The strategy and focus of QBE Ventures
The challenges and opportunities in the insurtech space
How QBE can become a start-up partner
Using AI for resilience
What QBE looks for - the culture of collaboration
Coalition of the willing
Predictions and expectations for 2024 in insurtech

As well as hearing about QBE Venures, Matthew and James touch on innovation from Cytora, Sixfold, CGG, GeoSmart Information, Tensorflight, Geosite, Beazley, Chaucer, Tokio Marine, hyperexponential, The Demex Group, and Clara Analytics.

To listen to Cytora's podcast with Andrew Horton, QBE Insurance's Group CEO, click here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Specify the potential developments and challenges the insurtech community will face in 2024
Define what resilience can mean to a company from a strategic perspective, and how investors can help support this
Identify what traits an investor looks for in a company

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 285 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right now.

Garrett and Gordon talk about how generative AI can improve the customer experience and discuss which AI solutions are better to build or buy.

Listen to this episode to find out more about how “we are all going to become tech companies”.

Talking points include:

Exploring the use of AI in insurance brokerage - real-world examples
Using AI to direct risks to the underwriters most likely to write it
How brokers using generative AI helps underwriters
Using AI to spot gaps in coverage from contracts with insurance requirements
The future of jobs in the insurance industry - supercharge your professionals
Updates on insurance and AI start-ups you should know

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Define how generative AI can be included in workflow processes for brokers
Specify how generative AI is currently being used in insurance, and where it could be developed and expanded
List the positive and negative aspects of developing your own AI software as opposed to adopting a third-party provider

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 284 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Cognizant is a global professional services company helping companies across different industries with generative AI.

Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to automate manual tasks, optimize processes, and provide valuable insights for underwriters in the insurance industry. Cognizant encourages companies to start exploring the possibilities of generative AI and see how it can improve their operations.

Key talking points include:

Generative AI in the workplace - accelerator and assistant
Data, privacy and security considerations
Helping underwriters do their work better
The key to successful implementation is balance

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify how Generative AI can help streamline workflows in insurance, particularly for underwriters
Summarise what you need to take into consideration before implementing Generative AI into the workplace
Specify examples where insurers could implement Generative AI to accelerate their processes

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 283 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In our first podcast of 2024, Jamie Crystal, CEO of MIC Global, discusses with Matthew Grant their aim to close the insurance protection gaps by offering insurance products tailored to the needs of underserved individuals, including income protection, identity theft protection, and incident coverage.

MIC uses a business-to-business-to-customer (B2B2C) model and all of its products are embedded within other platforms or services. MIC offers insurance products in various forms including embedded insurance methods, aiming to make the process simpler and more relevant to everyday life. Crystal highlights the company’s partnerships with brokers, digital platforms, and other insurance companies to distribute their coverage. The need for these products is global, Crystal insists, and not limited to specific demographics or regions.

Key Talking Points Include:

Understanding the concept of microinsurance
The problem MIC is solving - access to affordable products
The role of embedded insurance
The future of MIC and the insurance industry
Closing the insurance protection gap

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Visit MIC Global here.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain what is the insurance protection gap and how it can be remedied
Summarise how an embedded insurance product operates and how it can help consumers
Identify key industries where there is an under-insurance problem and why that is the case

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 282 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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The InsTech team is taking a break and we’ve outsourced this week’s short podcast to ChatGPT. But fear not - humans will be back in the loop next week.

Interested to find out more about how insurers are using AI. Sign up to our Generative AI newsletter here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

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This Christmas Eve, we bring to you our last Partners’ Chat of the year. Robin Merttens and Matthew Grant reflect on the year and the developments we’ve seen in insurance, particularly those set to define the industry in the next year. As always there are things to celebrate, and some things to be grumpy about.

Talking points include:

Our increasing understanding of what can or cannot be automated
M&A and MGAs - how they fared this year
Recognition of interdependence in insurance
War exclusions - what are they and why were they relevant in 2023?
The data in the hands of risk managers - how can we use it?
What to do when there is no capacity available
Love for wines

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain what Smart Follow is in insurance, particularly its evolution in algorithmic underwriting practices
Identify the positives and negatives of collaborations and acquisitions in the insurance industry
Summarise the importance of the untapped potential of Risk Manager data, and how practices can change to accommodate the data

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 280 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people time back to do things that are uniquely human”.

To find out more about how Instabase can specifically help you, visit the AI Hub where you can trial various data extractions from your own documents.

Key talking points:

Upside down startup - the beginning of Instabase and its journey in insurance
The proof is in the statistics - listen to Instabase’s case examples.
Why democratising automation is important.
Where will generative AI go next? The potential for collaboration.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain the importance of changing and adapting a business model to operate successfully and cater to the insurance market
Describe the impact automating and integrating AI into underwriting workbenches can have on a company and its growth
Summarise some of the methods AI is being used in the insurance sector and how this can evolve in the future

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 279 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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This week we hand over the mic to Robin Merttens as he talks to James Gillespie, Head of Pricing, and Grant Dewar, Client Services Director at Aon’s Strategy and Technology Group (STG).

In this episode, they discuss the evolution of Aon STG in the 18 months since it was created, what has been learned and what clients are seeking. It goes on to describe the body of services and resources it is building and the scale of its ambitions.

Key talking points include:

How the role of insurance brokers is changing
The development of the Aon STG ecosystem and plans for that
What the data model of the future looks like and how a conjoined approach through the whole value chain could transform insurance
The strength of what Aon can offer when the brokerage and STG join forces
How the size of the group has attracted new business, not deterred prospects
Nostalgia for 70’s prog rock music, art and design
Why everyone should do Lego in their spare time

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain the changing role of insurance brokers, moving beyond traditional risk placement to providing value through data and analytics
Summarise some of the methods for integration of technology divisions, talent acquisition, and the adoption of emerging technologies such as AI and machine learning in the insurance sector
Describe the concept of ecosystems in the insurance industry and how partnerships and collaborations contribute to creating a comprehensive solution for clients

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 278 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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We’re piloting a new style of podcast this week and borrowing the InsTech podcast channel to test this out.

If you are wondering what is going on behind the news items you read about in insurance or technology then this new podcast is for you. We’re bringing together experts, founders, insurers and some well know figures to tell us the news items that are capturing their attention - and why.

Matthew Grant CEO of InsTech is joined face to face in London by fellow podcasting enthusiast Nigel Walsh, Managing Director, Insurance, Google Cloud US, James Birch, Development Director at Ki Insurance and Bijal Patel, Co-founder and Chief Technology Officer, Aurora Insurance.

And we’ve got more. This week we have an interview with the CEO of Ki Insurance Mark Allan, a listener question and a chance to hear our hosts and guests predictions for 2024.

The news we’re discussing this week is:

Ki insurance new capacity partners Travelers and Aspen
Why the range of loss estimates from Hurricane Otis is so high
Howden Group £500m insurtech ventures fund

Look out for more in this new podcast series coming in 2024. Please let us know what questions you’d like our hosts and guests to answer and any new ideas to keep you listening.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify the capacity for innovation in insurance
Explain why MGAs are the future
Summarise reasons for collaboration and data sharing

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 277 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What drives insurers to look into adopting Environmental, Social, and Governance (ESG) factors into their underwriting processes?

Salman Siddiqui at Moody’s Analytics and Adiraj Maitra at Canopius join Matthew Grant in this podcast to discuss ESG and sustainability in the insurance industry, centring the conversation around the recent Moody's report on incorporating ESG into P&C underwriting.

Key talking points:

ESG risks and opportunities in the insurance industry
What does sustainability mean in the context of ESG
The challenges of finding the right data
The future is with carbon credits

Explore more insights from Moody’s Analytics and Moody’s RMS’ annual survey of major, global P&C insurers: State of the Market 2023: Incorporating ESG into P&C Underwriting.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain why ESG data is a challenge and methods to remedy this issue
Identify the reasons why insurers are choosing to adopt ESG
Summarise how and why carbon credit usage will increase in the future

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 276 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Inversion specialises in bespoke software development services tailored for the insurance and reinsurance sector. This week Robin Merttens spoke with Inversion's founders, Jacques Bosch and Piro Vorster, and in their conversation they touched on the story behind the creation of the company, and the various secrets to success the founders have picked up by working together.

Key talking points include:

Founding a company and overcoming unique challenges - both inside and outside the industry
Why excellence and expertise are important to Inversion
The benefits of having a global, connected workforce
Blockchain and AI technology adoption: anything but a trend
The value of hobbies: coding and Brazilian jujitsu

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify which types of technology can survive the trend cycle and become integrated
Describe what traits are needed to successfully start and lead a company
Summarise how tailored technology solutions can aid any industry with automation

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 275 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Arbol, an MGA specializing in parametric insurance, has been rapidly growing and expanding since we last spoke a year ago. Arbol recently announced a partnership with reinsurer Beazley, enabling them to deploy capacity in the US for weather risks. Tune in to Henry Gale, Senior Research Analyst at InsTech as he speaks to Arbol’s CEO, Sid Jha, about Arbol’s plans to target unmet risks in the energy and agriculture sectors and its new products to help companies manage climate risks beyond insurance.

Key talking points include:

Insuring renewable energy and agribusinesses with parametric
Helping companies understand their exposure to climate risks
Measuring carbon offsets and the potential for carbon credit insurance
Building an ecosystem for climate risk management
Hybrid parametric insurance for difficult-to-insure risks
"Climate risk time bombs" in our financial system

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how parametric insurance mitigates climate risks.
List areas within different industries where parametric insurance can close the coverage gap.
Explain how parametric insurance can help understand both past and future pay-outs with data.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 274 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Addresscloud has grown from a team of three to a team of eleven since InsTech last spoke to Founder and CEO, Mark Varley.

In this episode, Matthew’s discussion with Mark covers Addresscloud’s core services such as geocoding and peril risk assessment, and its recent launch of a new management platform called Addresscloud Risk. Tune in to hear more about fire blocks and how Addresscloud utilises open-data sets to simulate fire spread for insurance purposes.

Key talking points include:

Utilizing open-data sources
Working with serverless technology
Partnerships with Allied World Insurance and solving their pain points
A look back to the InsTech and Addresscloud Breakfast Event

In addition to hearing about Addresscloud’s work with Allied World, we talk about other partners including Cytora, Send, Flood Re and hyperexponential.

For more information about Addresscloud and Risk, visit instech.addresscloud.com

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe methods to managing accumulation of risk.
Summarise why real-time risk assessment is crucial.
List various reasons why partnerships drive strategic growth.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 273 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Capgemini is an information technology services and consulting company which partners with businesses to develop innovation solutions.

In this episode, Matthew Grant speaks to Kristofer le Sage de Fontenay, Insurance Leader at Capgemini, about the company's investment in generative AI. Capgemini is focusing on helping clients solve their pain points through digital solutions, investing $2 billion USD in generative AI over the next three years and recruiting 30,000 new people with expertise in data and artificial intelligence. Tune in to find out how Capgemini is trying to alleviate pain points including legacy systems, data access and control, and talent acquisition.

Talking points include:

Developing and investing in generative AI
Consumer trust in generative AI
The potential for advertising through AI

If you like what you're hearing, please leave us a review on whichever platform you use or contact Kristofer le Sage de Fontenay and Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe how generative AI can be deployed and developed within a company.
Define various pain points in the insurance industry and their causes.
Summarise the factors that need to be considered before integrating generative AI into an industry.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 272 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Zywave provides a platform of modular solutions that enables digital distribution and revenue operation optimisation for insurers and brokers.

Over the past five years, the company has made ten acquisitions, spending nearly $1 billion dollars to bring leading brands and innovative companies together under one unified organization. Join Matthew as he speaks to Zywave CEO, Jason Liu on how the company is a fast growing and ambitious player in the space, as well as how it focuses on the customer and external front-office operations.

Curious to find out more? Jason Liu co-authored with Don Bailey “The Sales Revolution” on demystifying digital distribution.

Key talking points:

Evolution versus revolution - when disruption is your friend
Why focus on the customer front end trumps back end
Merging data and software - acquisitions that allow software to be more intelligent and automated
Funding in 2023 - the Impact of private equity on insurance
Top tips for a CEO - Running, mental health and company culture

If you like what you're hearing, please leave us a review on whichever platform you use or contact Jason Liu and Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain how data and software integration can occur
Identify why Application Process Interfaces (APIs) are key for industry integration
Summarise the changes the insurance industry has seen due to private equity

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 271 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Robin speaks to Liselotte Munk, CEO of core administration system provider Fadata, available across all major lines of business to help insurers contribute successfully to the security and well-being of customers.

Join Robin and Liselotte as they discuss meeting customer demands in an increasingly digital world, the benefits of a diverse and global workforce, the power of networking and the experience of running the insurance technology company as a woman CEO.

Topics covered include:

The importance of trusting yourself
The shift towards cloud-based solutions
Experience of being a women in technology and insurance

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Summarise how networking can help develop and grow your company
Specify the various factors needed to run a successful technology company
Explain the value of a global and diverse workforce

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 270 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally.

Matthew Grant was joined by Jakub Dryjas, CEO of Tensorflight. They discuss various topics including the importance of partnering, advances in commercial property information by using AI, and tips for aspiring CEOs.

Talking points include:

What makes Tensorflight different in the aerial imagery space
Lessons from a tech start-up CEO
Why collaboration is necessary
Developing commercial property characteristics

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain how AI is being used in commercial property analysis
Describe the necessary differences to be considered when scaling property data globally
Identify the key methods to successfully leading a technology company

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 269 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What does parametric insurance mean to Jonathan Gonzalez, Co-founder and CEO of Raincoat?

Raincoat is a technology company that works with brokers and insurers to develop and distribute parametric climate insurance for consumers in at-risk regions. The company is involved in parametric schemes around the world and aims to extend parametric protection to those exposed to disasters globally.

In this week’s podcast Jonathan speaks to InsTech’s Henry Gale, to discuss how Raincoat has expanded since the last podcast, and asks us to consider whether parametric insurance will ever simply be known as “insurance”?

Talking points include:

Lessons from operating parametric programmes where pay-outs were triggered
Why parametric insurance is relevant across the world
Raincoat’s approach to collaboration with brokers, insurers and distribution partners
How parametric insurance is a “tool”
Consumer attitudes to parametric
How will the category of “parametrics” evolve in the future?

To continue learning about the parametric insurance market, download our report "Parametric Insurance in 2022: the 150+ Companies to Watch".

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain what parametric insurance is and how it can be scaled in the future
Summarise the importance of collaboration in innovation
Identify what lessons can be learnt from historical data and previous pay-outs to inform and aid the development of parametric insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 268 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Chat GPT was launched a year ago in November 2022, and its existence has consistently brought to the forefront questions surrounding adoption and implementation of AI and technology. It comes as no surprise that insurers are increasingly exploring new opportunities made possible by generative AI.

In this podcast, Matthew Grant speaks to Sam Taylor and Paul Merrey from KPMG to discuss how generative AI tools can be integrated into the insurance industry. The conversation covers the importance of education and experimentation with regards to the implementation of AI, as well as the exciting developments occurring as a result of KPMG Ignition as well as Microsoft Copilot.

Key talking points:

How the insurance industry is embracing generative AI
Why technology moves quickly and then slowly
How generative AI can help people do their roles better
Chat GPT the librarian
KPMG’s Summer of AI: educate, adopt, and infuse artificial intelligence
Why experimentation is key to understanding the power of generative AI

Want to learn more?

Find below links to some key reading recommended by Sam Taylor and Paul Merrey on topics covered in this week’s podcast:

Generative AI: From buzz to business value - 2023 KPMG Generative AI Survey Report
KPMG/ Microsoft collaboration
Insurance and Artificial Intelligence - the benefits and ethical considerations:
Strategic Implications of Generative AI
Trust in Artificial Intelligence: A global study (kpmg.com)

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify key areas in which generative Artificial Intelligence can be implemented into the insurance industry
Explain the positive and negative aspects of moving toward greater integration of Artificial Intelligence and Large Language Models
List some of the recent technological advancements in the insurance industry

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 267 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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The first podcast in our series with PwC touches on the Scale-up programme for insurtechs and the key to transformation in speciality insurance. Matthew Grant speaks to Anthony Joseph, Partner and Andrew Caswell, Director of Insurance Consulting at PwC UK, on why insurers are now progressing with the move to digitization, what transformation really means and how - and which - insurtechs are the key to change.

Talking points include:

The PwC insurtech Scale-up programme
Digital adoption in the industry
Specialty insurance and transform
New generations of underwriters and new tools

You can find out more about PwC, their Scale-up programme and the successful candidates of Scale-up 2023 here.

In addition to hearing about PwC, we talk about transformation in the insurance industry touching on various InsTech members including Allphins, Cytora, hyperexponential, Send, Apollo Underwriting, Artificial, Convex, Rethink (Howden) and Vave.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain how the insurtechs can help innovate the insurance industry
Describe how transformation differs from digitisation
Identify the various methods of digital adoption

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 266 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Parsyl is an integrated risk management and insurance solution for supply chains in food and health, which underwrites policies globally via its managing general underwriter in the US, its Lloyd’s cover holder and its Lloyd’s syndicate (Syndicate 1796).

Robin Merttens is joined by Gavin Spencer, Chief Insurance Officer at Parsyl, to discuss how the company is able to establish its identity as a data-led insurtech and a Lloyd’s of London consortium. This episode touches on the importance of data in improving underwriting, growth and development of start-up businesses, as well as how traditional marketplaces can cooperate and collaborate with leaders of innovation.

Talking points include:

How Parsyl translates Math into English - the power of insights from data
The low-hanging fruit model
Lloyd’s, consortiums, syndicates and more
Data Darwinism

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain the definition of a data-led insurtech
Describe the role data plays in business growth
Identify the key collaboration techniques to get the most out of your business model

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 265 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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The climate has been on our minds since the record-breaking summer heat we had across the world. In this podcast we turn to matters closer to home. In this episode, Matthew speaks to Richard Garry, CCO at Gamma Location Intelligence, which provides software and data services to help insurers understand location risk and climate. Tune in to find out more about how Gamma is helping insurers adapt to the changing weather in the United Kingdom and Ireland, as well as listen in to InsTech’s first live demonstration on the podcast of Gamma’s Go Green platform, done in collaboration with AXA XL.

Talking points include:

Why flooding follows wildfire
The importance of customising and responding to client needs
Go Green platform - how homeowners can mitigate risks associated with climate change
MGAs and ecosystems - Gamma and collaboration

We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain how data for location analysis is collected
Describe some of the ways climate change is altering risk
Identify the key methods data providers help insurers with property and location intelligence

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 264 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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This week on the podcast Matthew speaks to a returning guest, Amrit Santhirasenan who is the Co-founder and CEO at hyperexponential. Their discussion focuses on pricing decision intelligence and what this means for insurers. Listen to find out more about hyperexponential’s evolution as a start-up since Amrit previously spoke on the podcast in 2019, and how hyperexponential want to “take the tech risk away” for “insurers to focus on the insurance risk”.

Are you an insurer or reinsurer interested in finding out more about hyperexponential? We are hosting a Breakfast Event in partnership with hyperexponential on 26th of September. Please register your interest and your place will be confirmed by one of our team.

Key topics include:

Why insights, opinions and beliefs are as crucial as data
How to avoid failure in projects - are you building a bridge or a network of roads
Book recommendations for start ups owners
hx Connect - the importance of ecosystems in partnerships
What is your scope? The power of asking hard questions

In addition to hearing about hyperexponential, we talk about their clients including InsTech members Indico Data, Convex, Cognizant, Cytora and more.

You can also contact this week's guest Amrit Santhirasenan on Linkedin.

If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

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This week on the podcast we go into detail about an exciting partnership between two InsTech members. Robin Merttens is joined by David King, Artificial Labs and James Slaughter, Apollo Underwriting, following the two companies announcing an augmented underwriting collaboration. The portfolio will be underwritten Apollo's 1969 syndicate and will run on Artificial Labs' technology. Listen in to find out more about how this collaboration of innovators is going to transform underwriting.

Talking points include:

Artificial Labs and Apollo - why collaborate?
Technology as the driving force for change
Why we need to embrace augmented underwriting technology.
Wider market ramifications

If you like what you are hearing, please leave us a review on whichever platform you use or contact Robin Merttens and Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

View Details

In this episode Robin Merttens moderates a panel discussion organised by Optalitix and hosted at Lloyd’s. Joining him were Dani Katz, Optalitix; Alison Quinlivan, Google; Ruta Mikiskaite, Swiss Re and Chris Mullan, Eigen Technologies.

The discussion touched on how the future of insurance is being changed by new technology and data sources and how the industry needs to respond. Tune in and hear from a panel leading the clamour for change and understand how Curious George and Bob the Builder can help…

Talking points include:

04:39 Real-time risk management is crucial.
06:45 Legacy technology hinders insurance innovation.
10:53 Embrace AI for insurance improvement.
15:06 Underwriters need time and tools.
22:38 Behavioural change needed for real-time risk management.
26:46 Technology enhances underwriters' jobs.
28:13 Technology should help humans thrive.

If you like what you are hearing, please leave us a review on whichever platform you use or contact Robin Merttens and Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

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Matthew Grant is joined by Paul Templar, CEO and Co-founder of VIPR, and Greg Massey, US Advisor for VIPR. VIPR was founded in 2009 in the UK but has continued to grow and is expanding into the US following funding from PE firm Tenzing in 2020. Paul Templar has been with the company since its early days and Greg Massey joined recently having formerly been SVP - Head of Programs for Zurich in the US and a long history of working for US carriers.

Topics covered include:

The key challenges and opportunities for companies expanding their presence outside of the UK
Industry trends - what are you keeping an eye on?
A preview of the coming “Real-time data exchange”
Working with Lloyd's managing agents
Helping companies justify buying decision

You can contact this week's guests, Paul Templar and Greg Massey, on LinkedIn.

If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

View Details

Last week on the podcast we found out what Chat GPT had to say about InsTech. This week Matthew previews our newsletter on generative AI, particularly who is using it and where are we on the hype cycle.

For the curious, we have released a monthly newsletter dedicated to exploring the uses of generative AI across insurance.

Topics covered include:

The three different reactions from insurers to integrating generative AI
Our new Generative AI in Practice newsletter. Sign up here.
How InsTech is using automation to help our workflow

In addition to hearing from Matthew, the conversation mentions recent developments from our member community including examples from Send, Inversion, Eigen Technologies, Future Processing, CyberCube, Marsh, CFC and many more.

If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 259 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

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We’re back with another “Partners’ Chat” as Robin Merttens and Matthew Grant reflect on what has happened in the world of innovation and insurance and where it is going next.

The conversation touches on InsTech’s various events in the year so far, the success of InsTech’s recent carbon offsetting report and a look forward to the progress being made by our members in analytics and data.

Talking points include:

Claims ecosystems and interdependency
An introduction to Carbon Offsetting: an insurance use case
Technology resistance and adoption: from the ‘digital lipstick on a pig’ to the ‘Big Bang’
Rips and Clouds in New York City
A look ahead to our Cytora Evening Event
The skill of the future: uploading data
Chat GPT tells us what the value of an InsTech membership is

In addition to hearing from Matthew and Robin on the data disconnect in insurance and making life easier for underwriters, the conversation mentions recent developments from our member community including examples from Overstone, CGG, Kroll, Aurora, Carbon Underwriting, hx, Send and many more.

If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 258 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

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Launching a new insurance business is hard, particularly for those with limited experience in the complexities of a regulated market. OneAdvent can help. Joining Matthew this week are Tim Quayle, COO at OneAdvent and Matt Jones, Chief Strategy Officer at Cowbell, a cyber insurance company entering the UK market. We cover some of the important areas when launching an MGA - and proved that talking about insurance can even be quite fun.

Topics covered include:

Core problems in launching insurance businesses and why “plumbers” are needed to fix them
What you need from a partner when entering a new market
The barriers to entry for cyber insurance businesses
How to stay flexible and why it is the key to success
What gives successful MGAs the “edge” in growing their business

In addition to hearing about Cowbell Cyber’s experience, we talk about other OneAdvent partners including OTT Risk and ARMD.

You can contact this week's guests, Tim Quayle and Matt Jones, on Linkedin.

If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 257 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

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Reaching emission reduction and sustainability goals is becoming more important than ever. Supporting the carbon markets, including through new insurance products, can be a key way of doing this.

This week Matthew Grant speaks to InsTech’s own Ali Smedley - Senior Research Analyst and author of “Carbon offsetting: the insurance use case”.

To learn more, you can download the report here.

Topics include:

The difference between a carbon offset and carbon credit
Examples of carbon offset projects and their risks
What’s happening with carbon insurance at the moment
How data and technology companies can support insurers

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain carbon offset projects and their risks
Describe what is happening in the carbon markets today
Identify the difference between a carbon offset and carbon credit

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 256 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

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While supply chains are under increasing pressure, many losses associated with cargo delays go uninsured. If shipments are late, perishable goods are lost, business is interrupted and budgets are overspent. Henry Gale speaks to Yann Barbarroux, CEO and Co-founder at Otonomi about the insurance product the company has built to cover supply chain delays for third-party logistics companies and freight forwarders.

Topics include:

Getting cargo underwriters at Lloyd’s comfortable with a delay product
Three approaches to distribution for new insurance products
How the Ever Given ship stuck in the Suez Canal affected supply chains
Customer responses to parametric products
Otonomi's experience in the Lloyd's Lab

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain some of the financial challenges cargo shipment delays cause
Describe some of the benefits of creating successful partnerships
Identify the key role underwriters have in financial risk

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 255 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

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Technology comes in many forms - some of it is very visible and accessible - but a lot of the important technology is working away out of sight - and usually out of mind. And many of the most successful companies are those that are building out this critical infrastructure.

Richard Tyler, Founder and CEO of Phinsys and Eric Butler, Head of Americas and Bermuda join Matthew Grant to discuss why Phinsys was launched.

Topics include:

How to help insurers understand where they have been, where they are now and where they are going
From frustrated business user to successful start-up founder - why these companies succeed
Connecting the financial plumbing - the benefits of buy versus build

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the ways of successfully building a business & the challenges that must be overcome
Summarise the transition of modern-day insurers
Explain the importance of technological infrastructure

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 254 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

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Send offers modular commercial insurance software to insurers, reinsurers and MGAs. The core offering is an underwriting workbench that supports from initial enquiry to bind. It’s a single place for underwriters to access data, documents and decision points. New insurers can use it as a core system, or for more mature companies, it can be bolted onto existing systems, including legacy. Send was founded in 2017 by three insurance veterans.

Topics covered include:

How to sort through underwriting information that is unstructured and often unwanted
How large insurers are able to accelerate the adoption of new technology
How ChatGPT is being used to make sense of email
Reducing the cost and risk of deployment
How to avoid the challenge of making simple things simple but complex things impossible
Revealing Send’s strategy of “continuous development”

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the advantages of using ChatGPT as an administration tool
Explain the methods used to increase efficiencies when sorting data
Summarise the key challenges faced when trying to solve complex issues

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 253 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

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Flood events are increasing around the world, with many losses uncovered by insurance. Whilst parametric solutions can help provide new capacity to insure catastrophic risks and widen access to insurance, parametric flood insurance is not yet as widespread as parametric covers for hurricanes or earthquakes, due in part to data and modelling challenges specific to flood.

Henry Gale speaks to Peter Lacovara, Head of Commercial, Floodbase about how the company is working to make parametric flood insurance possible with satellite imagery, machine learning and partnerships with insurers and brokers.

Topics include:

Peter's experience leading parametric broking in North America at Marsh
The types of companies looking for parametric flood insurance
Training a machine to find flood water in satellite images
What 'fractional flooded area' is and how it can be used as a parametric trigger
Floodbase's work with FEMA on the US National Flood Insurance Program (NFIP)

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain some of the data & modelling challenges flood insurance encounters
Describe how using satellite imagery can provide a solution to flood insurance
Identify the key benefits of having different partnerships

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 252 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

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The Florida insurance market has faced numerous challenges in recent years. For insurers to underwrite profitably in Florida, having the right hurricane reinsurance is essential. David Schmid, Head of Parametric Products, Reask and Brian Espie, Chief Underwriting Officer, Kettle, join Henry Gale to discuss the new parametric reinsurance solution Kettle and Reask have created for Florida hurricane risks.

Topics include:

Why parametric can help insurers buy reinsurance that reflects their own view of risk
The advantages of parametric reinsurance over industry loss warranties (ILWs)
The data sources Reask uses to calculate hurricane wind speed at different locations
How Hurricane Ian's wind patterns were unusual and why it matters

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the ways analysing natural disaster behaviours can help to underwrite
Identify different reinsurance options and understand the importance of choosing the correct one
Explain why calculating hurricane wind speed is essential

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 251 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

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Matthew Grant is back talking to another co-founder of a successful technology company. Louw Hopley is Co-founder and CEO of Root which is providing technology to support embedded insurance for companies in South Africa, UK and other countries.

Topics include:

The advantages of building technology for companies in South Africa
What an API really is and how it works
The emerging use of Generative AI for writing and testing code
Finding your business partner

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the advantages geographical locations have when considering where you should build-a-business
Explain the pros and cons of using AI across insurance platforms
Identify some of the successes partnering with smaller start-up businesses can bring

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 250 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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One of the fundamentals of Insurance is understanding the nature of the risk. What happens when a bookshop adds in a coffee shop - is that riskier? Has this been communicated to the insurer? Does the premium change to reflect that? Matthew Grant is talking to Roger Ferrandis, COO and Co-founder, Wenalyze about how the company is helping insurers identify significant changes in their portfolio.

Topics include:

How a leading insurer increased annual premium income by repricing its clients' business
Building a start-up and surviving two pivots
Sources of data around the world
Making it easy to integrate into workflows

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify some of the different methods used to increase business premiums
Explain how to evaluate the level of risk in insurance
Summarise how to effectively use data from a global perspective

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 249 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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With all the new technology emerging - and insurers thirsty for knowledge - there’s a growing need for someone to help figure out how to join it all together. Robin Merttens talking to Daren Rudd, VP Consulting - Head of Insurance Business and Technology Consulting, UK at CGI. You’ll hear about Daren’s personal experience and how he and his colleagues are helping insurers engage with new and innovative technology, data and analytics.

Topics covered include:

The most notable developments in how insurers engage with digital from the last decade
Why technology is the new Lego
Why we are looking in the wrong place to solve the industry’s data problem
Success stories in implementing IOT for insurers
Go digital but allow time to dance

The book recommendation from this week’s guest Daren is Digital Darwinism: Survival of the Fittest in the Age of Business Disruption by Tom Goodwin.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

List some of the recent technological advancements in the insurance industry
Explain how the nature of technology is changing and why our relationships with technology must develop with it
Outline a range of examples of successful IOT implementation by insurers

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 248 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Digital Darwinism: Survival of the Fittest in the Age of Business Disruption (Kogan Page Inspire)

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This week we’re back talking to Synergy Cloud - it's about claims - and Matthew Grant is talking to Tom Burroughs, Chief Technology Officer, the intrapreneur within the parent company Claims Consortium Group creating a new product and a new business. We cover a range of topics relevant to anyone building or using software, not just in claims, including:

What insurance can learn from the travel industry
How to build technology in collaboration with the customer
It plugs but does it play? Tips for finding the best integrations tools for your product
Designing with your customer’s customer in mind
Digital collaboration today in a post-pandemic world

To learn more about what you should value when you are developing software, podcast guest Tom recommends the Agile Manifesto.

If you enjoyed this episode and want to keep listening, we recommend Episode 166 with Jeremy Hyams, CEO of Claims Consortium Group.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

List some of the considerations made by product developers when selecting appropriate integration tools
Explain the role of the customer in technology development and the importance of effective collaboration
Summarise the benefits and limitations of digital collaboration for software providers

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 247 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Reinsurers are often the leaders in innovation - and usually identify earlier trends before they go mainstream. In this episode, Robin Merttens talks to Brian O'Reilly, Head of Innovation and Nicole Van Allen, Associate, to discover what Greenlight Re looks for in its business partners.

Topics include:

What to look for in founders
Why actuaries still have a critical role
Where to find the best innovation
What the future will look like
Examples of companies Greenlight Re has worked with

We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the key attributes of a successful founder
Identify the role of an actuary and the significance it has in measuring risk
Explain the challenges investing brings to start-up businesses

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 246 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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We’re back talking about life and health for this week’s special edition with Tim Smith and Lisa Balboa from Hannover Re. Robin Merttens leads the discussion.

Topics include:

The role of a reinsurance company in providing protection for insurers and their clients
An update on the use of wearables
Making health insurance affordable for many
How Hannover Re nurtures innovation

We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the key attributes of reinsurance companies and the significant role they undertake
Identify some of the ways technology can help to assess risk levels within health insurance
List some of the reasons there are gaps in life and health insurance and what can be done to overcome them

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 245 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Concirrus was founded in 2012 and has evolved to become one of the leaders in supporting marine underwriting through tracking ships and managing data. Today the company is expanding into a platform for multiple risk types and provides analytics into areas including aviation and liability. The goal is to make all underwriters as smart as the smartest underwriter in a company using AI tools. With his fourth appearance on the InsTech podcast and third dedicated interview, Co-founder and CEO Andy Yeoman explains to Matthew Grant the lessons and insights since founding the business.

Topics include:

Creating “decision optimizations solutions” and what they are
How to make technology work better for underwriters
What it means to move AI from a point solution to a platform solution
Lessons from Silicon Valley to Silicon Roundabout
When looking to the future, consider the “but for…
Why insurers should study the designed instability of the F-35 fighter jet

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe the different components of an optimisation solution and how to implement each one
Identify the key advantages of using a platform system with AI instead of a single-use approach
Explain the significance of advanced technology to create underwriting efficiencies

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 244 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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As climate extremes worsen, insurance plays a more important role in helping people recover from disasters. Yet even many of the most exposed people do not buy the coverage they need, while the global protection gap continues to widen as more homes are developed in high-risk areas.

In this episode, InsTech's Ali Smedley and Henry Gale talk to Carolyn Kousky, Associate Vice President for Economics and Policy, Environmental Defense Fund and author of 'Understanding Disaster Insurance: New Tools for a More Resilient Future'. The book provides an overview of disaster insurance markets and the role of the public sector, then focuses on how innovations in insurance, such as parametric coverage and community-based catastrophe insurance, can build resilience.

Topics include:

Encouraging risk reduction and mitigation
How to design effective parametric microinsurance products
Implementing community-based flood insurance in New York City
How insurance can help create a nature-positive economy
The roles of the public and private sectors in building disaster resilience
Why countries with developed insurance markets still have large protection gaps

We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the ways insurance can increase resilience in disaster-prone communities
Explain some of the reasons large protection gaps still exist in the insurance market
List the key resources required to design microinsurance products successfully

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 243 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Guidewire is known for providing technology to the property, casualty and workers' compensation insurance industry. The company is expanding its analytics capabilities and also has an open ecosystem of partners which offer a variety of hardware, consulting and application services.

Matthew Grant is joined by Charles Clarke - Group Vice President, Sales and Advisory and Chris Cooksey - Senior Director, Advanced Analytics.

Topics covered include:

Overcoming the challenges of interoperability for insurers
How to deliver data to underwriters when they need it and where they need it
Introducing change one step at a time
Opportunities for more industry collaboration
The problems Guidewire is solving for its clients

You can learn more about Guidewire at our forthcoming event in London on 27 June. Registration details here

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Define interoperability and how to overcome the challenges it poses
Describe some of the ways to differentiate the data required by underwriters
Explain the importance of strategic planning to successfully change & grow a business

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 242 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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With all the sophisticated models, data and tools available to insurers, it's as important as ever to know where something is. Managing aggregation is vital for successful underwriting and we are going to be seeing a lot more about platforms that bring together different data sources. In this episode Matthew Grant talks to Jacqueline Legrand, Co-founder & CEO, Maptycs. She had a problem - so she built a company to fix it.

Topics include:

How a problem for insurance brokers inspired the founder of Maptycs
Why understanding risk aggregation is so important
What risk managers, insurers and others need to know
Why getting simplicity right requires complex coding
A partnership strategy to deliver data
How to build software that is easy and intuitive to use
Data quality is important but API quality is essential

To learn more about Maptycs, visit their member profile page here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Define risk aggregation and the critical role it plays in insurance
Explain some of the advantages of having a business strategy, especially between partners
Summarise the tools required for successful underwriting

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 241 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Insurance runs on data which has to be moved between counterparties. Insurers, brokers, MGAs and many others still rely on spreadsheets (or worse) to do that, which causes friction and errors. In this episode, Robin Merttens talks to Dave Connors, Founder and CEO of distriBind, about why he set up the company and how they are working with insurers and others to provide a way to move beyond spreadsheets at the pace that suits them best.

Topics include:

Avoiding million-dollar mistakes through more robust data transfer
Why spreadsheets for data transfer doesn’t work
Validation and reconciliation
Why the industry has found it so difficult to wean itself off spreadsheets
Common data standards - does the industry need them?
The benefits of being in the Lloyd’s Lab
What the future holds

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the negative impacts of transferring data when using dated systems
List some of the advantages for businesses evolving into a digital world
Identify the key pieces of information required to create maximum efficiency when processing data

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 240 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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We might be buying our personal insurance directly these days, but brokers still play a key role when it comes to all but the simplest of coverage. Costero goes one step further and finds solutions for risks that are unusual, and often hard to place but which are solving some of the world’s insurance protection gaps. Intrigued to learn more?

This week Matthew Grant joins Managing Director Jamie Webb and Divisional Director James Gadbury, of Costero Brokers. UK-based - but with global clients.

Topics include:

The role of a broker for speciality business
Why US businesses come to Lloyd’s to find insurance and capacity
Supporting hard-to-place risks such as micro-mobility, autonomous vehicles and cryptocurrency
Solutions for new companies pushing the boundaries of insurance such as Coincover, Nirvana, Thimble, Chai and Aurora
Partnerships with Atrium, Markel and others
How Lloyd’s is helping create a market and opportunity for new solutions

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify some of the challenges insuring unusual and riskier events creates
Summarise the key differences between an insurer and a broker and understand their roles
Describe some of the ways new companies can protect themselves whilst still offering insurance solutions

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 239 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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No technology innovation survives long without a client. Chaucer Group is well known as a successful Lloyd’s insurer and embodies the spirit of Lloyd’s by underwriting unusual and complex business.

Matthew Grant is joined by Duncan Gemmel, Chief Strategy Officer, and Hayley Maynard, Head of Innovation, Chaucer Group, for a live recording.

Topics covered include:

How to engage underwriters in new opportunities
Why it pays to go narrow and go deep
What Chaucer look for in technology and data offerings
The opportunities to provide insurance cover for IVF Treatment, Political Violence, Carbon Offsets and pandemic-related losses
Building a business for the future whilst generating results in the short term

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify some of the techniques used to successfully onboard underwriters
Summarise the different ways applying innovation to a business creates success
Describe some of the key benefits to a business when investing in partnerships

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 238 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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The consequences of non-damage business interruption (NDBI), when events like pandemics don't cause physical damage to a business but do result in significant drops in revenue, have been particularly clear since 2020. Small businesses and gig workers are particularly vulnerable to losses of income during events beyond their control, but these losses tend to be uninsured.

OTT Risk, an MGA founded during the Covid-19 pandemic, is developing new approaches to underwriting non-damage business interruption insurance. It's now partnered with Apollo ibott Syndicate 1971, at Lloyd's, to offer revenue protection to the users of digital economy platforms.

Topics include

How the principle of parametric insurance is extending from covering catastrophic events to non-physical losses
Examples of how small businesses and gig workers could be affected by future NDBI events
How digital economy platforms could offer revenue protection to their users
The data sources you need to underwrite NDBI insurance
OTT Risk's experience in the Lloyd's Lab

If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the challenges faced by small businesses during non-damage business interruption events (NDBI)
Identify the advantages of using digital economy platforms and how they can offer revenue protection
Summarise the obstacles underwriters face with NDBI insurance and the tools required to overcome them

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 237 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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With the increasing choices that insurers have of data sources to identify property characteristics, choosing the right level of detail and certainty is essential.

This week Matthew travels virtually around the world to talk to Tony Agresta, EVP and General Manager of Nearmap and Dr Michael Bewley VP of AI and Computer Vision.

Topics covered include:

Achieving 3-D imagery and creating virtual images of property to walk around
Differences between aerial imagery from aircraft compared to satellites
Working with partners
The future opportunities following the Thoma Bravo acquisition

If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the advantages using aerial imagery from aircraft has, as opposed to satellites.
Define what makes a partnership compatible and the benefits of collaboration
Summarise how to best use data to make it useful to insurers

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 236 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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With so much data now available from above us and around us to help understand properties, how should insurers, governments and others know which is the most reliable to use - and importantly - how to deal with the uncertainty and sometimes conflicting opinions?

This week Matthew Grant is talking to Rachel Olney, Founder and CEO of Geosite. Join us to discover:

The key problem Geosite is solving for insurers and others
How Rachel discovered that insurance offered the biggest opportunity to launch a new business
Lessons from working with the US Department of Defense
Why does “accuracy” mean different things when identifying building locations depending on the hazard?
What are the top three attributes founders need to be successful?

If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

List some of the opportunities the insurance industry presents for start-ups
Describe some of the key differences between organisations when it comes to decision-making
Identify the different solutions to some of the biggest challenges insurers face

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 235 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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We hear a lot about insurance protection for major catastrophes, but losses from frequent, local events now cause as much damage as the larger disasters that make the news. But insurance coverage is lagging behind leaving insurers and enterprises exposed to loss with no insurance protection.

The Demex Group, a spin-out from reinsurer Munich Re is offering parametric cover to fill that insurance gap. This week Matthew Grant and Henry Gale are talking to President & CEO Bill Clark and Chief Risk Officer Matt Coleman, both of whom bring deep industry expertise to Demex.

Topics include:

Why traditional insurers and reinsurers are reducing their insurance cover for weather risks
The impact of climate change on frequency and severity
Why brokers are supporting the Demex offering
The problem of lack of insurance and the “stub period”
Understanding hyper localisation

If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the disadvantages climate change is having on the insurance industry
List some of the benefits of small-scale insurance cover
Explain how the use of hyper-localisation can increase business efficiency

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 234 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Digital innovation is creating new opportunities to support customers and create efficiencies for claims handling. Oliver McGuinness, CEO of RightIndem, and Tim Rankin, Managing Director of AA Accident Assist, join Robin Merttens to discuss how the two organisations are working together. Talking points include:* How RightIndem has evolved since being launched in 2016 with a new founder and new focus * The opportunities presented by Electronic First Notification of Loss (EFNOL) * Advances in claims for motor and auto * The role of "estimatics"

If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Summarise some of the opportunities that digital claims handling can create
Describe a range of the key points and considerations in evolving a business
Identify how new digital tools such as estimatics can enhance the digital claims experience

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 233 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Oliver Werneyer launched his first business aged 16 and later went on to launch Imburse when he discovered the true cost to insurance companies of collecting premiums and paying claims. Another fascinating story about building a business, identifying opportunities and building confidence with clients.

Imburse is the glue and pipeline between insurers, their clients and payment providers. Join Matthew and Oliver as they cover topics including:

How to find a problem to solve - then build a business
Revealing the true cost of inefficient processes - and fixing them
Gaining confidence and credibility with insurance buyers
Why the regulator is your friend
Why Imburse built its technology in-house
The importance of partnerships

If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Explain some of the advantages using in-house technology creates
Describe the importance of maintaining processes for business efficiency
Identify the significance of building a strong network of partners

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 232 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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We’re covering two main themes here - building a business that survives and thrives after ten years - and assessing the growing risk from a flood.

We’ve been working closely with Fathom for many years.

In Matthew Grant’s discussion with the co-founders of Fathom, you’ll discover topics such as:

The advantages of building a business with close links to a university
How increases in the resolution of data and increased computing power have fundamentally changed flood modelling in 10 years
Why and when co-founders should bring in an external CEO
Why insurers are better at understanding risk than many other industries
How to represent uncertainty in decision making
River gauges and aerial images - creating credible data sources to plug the information gaps
Working with partners such as Reask

If you enjoyed this, we recommend Episode 220 for more information about Fathom, Reask and climate assessment.

If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the advances in data and analytics that are enabling the development of global flood models
Identify when co-founders should consider bringing in a CEO
Summarise how insurers compare to other industries in assessing risk

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 231 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Eigen Technologies provides natural language processing (NLP) technology to clients across multiple sectors.

Chris Mullan, SVP of Product; and Tim Crowe, Director of Insurance Solutions, joined Robin Merttens on this episode to discuss how they help the insurance industry get access to all the insightful data trapped in the many bespoke, complex and rapidly changing documents that the industry relies on.

Talking points include:

Unstructured data and the inherent issues it causes in the insurance process
The unique issues that arise from London’s Market reform contracts
Past experiences of the insurance industry, including the overpromising of vendors and failure to deliver
The role of AI, Machine Learning and how to accurately describe them
How documents vary across geographies and the issues that creates.

If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the reasons it is imperative to maintain structured data and the issues that arise from unstructured data
Summarise how past challenges have enabled future success
Explain some of the pros and cons of using artificial intelligence and the vital role it plays in the digital world

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 230 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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This week Matthew Grant is talking to Nigel Walsh, Managing Director of Insurance, Google Cloud.

You'll find out why Google launched its recent “start-up” - Google Cloud - $25 billion in valuation growing in excess of 36% quarter to quarter.

Nigel is well known for his love of insurance and engagement across a whole range of innovative topics - and his annual predictions. He relocated to the US from the UK last year so we get a perspective of how attitudes, and technology, vary on both sides of the Atlantic.

Topics include

What’s changed since the phrase “Insurtech” was invented 7 years ago?
What consumers really want?
Don't mistake a clear view for a short distance
Are insurers returning as investors with a fresh appetite for innovation?
Predicting the future and scoring past forecasts

If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the advances in insurance operations since Insurtech came about and the benefits this has brought for insurance businesses.
Identify the key trends when insurers decide to return as investors.
Learn some of the techniques used to predict future business growth & success

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 229 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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This week we are back talking to another leader from one of the largest insurance companies in the world. Liberty Mutual. Parul Kaul-Green is Chief Digital Strategy Officer for Liberty Specialty Markets. Parul is at the sharp end of driving innovation across many of Liberty’s businesses as the company moves to digital.

Join us as Matthew Grant discovers how Parul is supporting Liberty’s underwriters and its clients including some of the following:

All insurers are moving to become truly digital, but how does a Chief Digital Strategy Officer achieve that?
Parul has a team around the world - how does she bring the underwriters and other business units along with her?
What are the differences between “outputs” and “outcomes” and why is that important?
Liberty’s three areas of focus: digital distribution, analytics and digital products
Examples of companies that Liberty is working with

If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Identify key roles a Chief Digital Strategy Officer must undertake to achieve a successful digital presence
Describe some of the important differences between outputs and inputs and understand why it is imperative to differentiate the two
Explain in further detail the advantages of using digital distribution, analytics and digital products when transitioning to becoming fully digital

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 228 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Cytora is well known in London and increasingly in the US too, as providing analytics for insurers - founded in 2014 and with some well-known clients including Allianz, Beazley and Markel - this is another company that’s made the transition from start-up to scale-up.

Richard Hartley is the Co-founder and CEO. In this episode you will discover why the company pivoted from its original premise of sourcing data to help with commercial underwriting pricing - to its new solution, which is making underwriters' lives better, improving, as Richard puts it, how information glides through companies.

You will also hear:

How Richard and his team refocused the business when they realised that it's not the lack of data that is often holding insurers back, but too much data and data that’s hard to organise.
When insurers should be making decisions to buy versus build their own technology
Some of the differences between those of you in the US compared to us here in the UK.
When it's better for hiring to go and find people with fresh ideas from outside the industry or tap into the experts from within
Which insurance company - and Cytora client - has a goal of getting 80% of its insurance submissions managed with straight-through processing - untouched by human hands
And finally - you can’t do everything so how do you say no to your client?

If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Identify how to make important investment decisions regarding buying and building technology
List some of the benefits a business can achieve by recruiting externally and compare this to using in-house expertise
Describe some of the issues surrounding data and the challenges a business can face if there’s too much

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 227 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Since being founded in 1688 Lloyd’s of London has grown into a marketplace supporting over £35 billion of premium. Innovation is at the heart of its success. More recently the “Lloyd’s Lab” has supported over 100 companies from around the world that are helping insurers find new solutions for the insurance protection gap and improving efficiencies.

Dawn Miller joined Lloyd’s of London as the Commercial Director in 2022 after a career with some well-known global insurers - having cut her teeth as an investor and entrepreneur.

One of Dawn’s responsibilities is helping the Lloyd’s market (which includes 50 insurance companies and 380 brokers) identify new types of insurance to offer, improve efficiencies - and support customers from global enterprises to small businesses around the world.

Join us for this episode to discover:

The range of Dawn’s responsibilities which includes the Lloyd’s Lab, the Product Launch Lab and FutureMinds.
Some of the milestones and success stories from the Lloyd’s Lab.
What is involved with applying to the Lab and becoming a mentor. Tips and great insights to help you apply for the Lab right now - wherever in the world you are.
How Lloyd’s is addressing the evolving challenges and opportunities in the measurement and management towards reducing carbon emissions and ESG more generally.
Implications of insuring new assets such as a hydrogen pipeline compared to other liquified gases.
What’s going on with all the debris in space and if it is insurable.
Whether Lloyd’s will ever want to be an investor.

We are delighted to be supported by Lloyd’s and supporting the Lab. Many of our corporate members have been through the lab, including the ones we discuss such as Previsico, McKenzie Intelligence Services, OTT Risk, Hyperexponential and Praedicat.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Identify some of the ways a business can reduce its carbon footprint and learn about the three key factors that enables businesses to do this
Describe the impact of insuring new assets and what it would look like in practice compared with existing products
List some of the pros and cons of becoming an investor

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 226 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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There are some fascinating stories about companies that have existed for 10 years. At this point, almost every company will have found its product-market fit, be generating revenue and, in most cases, moved beyond start-up to scale up - but each of them will also have had to navigate through some tough headwinds and in many cases shift tack to identify what their clients really need.

Praedicat is one such company and Matthew Grant caught up again with Bob Reville, Co-founder and CEO.

With a mission to help insurers, and others, understand the emerging risks and potential litigation costs from substances that have the potential to be as expensive as asbestos is - Bob and his team reveal some of the hidden problems facing society, and insurers, in the years ahead.

But you don’t have to be a casualty underwriter, or even have any knowledge of liability insurance to find a lot of value from this discussion. We cover a lot.

Bob explains why a change of name from its original offering - as a casualty catastrophe model - got the attention of underwriters as buyers.
You will learn about the major new threat from “litigation finance”.
Hear about the three phases of emerging risks and what insurers can do about them - look out for “emerging interest, emerging damage and emerging litigation.”
Do you ever wonder how to determine the cost-benefit of the data, analytics, or technology you are buying or selling? Bob reveals some of the approaches and measurements that Praedicat uses to demonstrate the value to its clients of using its product, the Nekomodel X. (Nekomodel X - if you are wondering what it does - and where the name came from - we reveal that too.)

We’re delighted to have Praedicat as one of our corporate members at InsTech. Details of how to contact Bob and his colleagues are in the episode notes. If you are an insurer looking for technology partners - or building and selling your own solutions and are interested in membership, please contact me, Matthew Grant on LinkedIn or any of us - hello@instech.co

There is so much fascinating content in there, we’re going to be releasing this as a feature article in the near future so look out for that. In the meantime, to find out more about what we are doing at InsTech with our events, reports, articles and newsletters - and what we can do for you - head to www.instech.co.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe some of the potential future issues affecting insurance industries and how to overcome the challenges
List some of the advantages rebranding a product can make a positive impact on a business
Explain some of the ways transparency and accuracy in underwriting can reduce churn rate

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 225 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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It's New Year's day as we release this so we're giving our regular listeners a break with just a quick word from the InsTech podcast. Matthew Grant reflects on the takeaways from 2022 and a brief look at 2023. Only 4 minutes.

Back with our full schedule of great guests in January.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

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Even podcasters need a break, so we're borrowing the podcast for this episode from Supercede to bring you founders Ben Rose and Jerad Leigh interviewing InsTech's Robin Merttens.

This was recorded back in August 2022 and reviews our Marketplaces and Exchanges report released at that time (available here). Topics include

What Is a Platform?
The Evolution of Technology
Lessons from RI3K
Challenges of Digital Risk
Documents Vs. Data
Difficulties of Industry Consensus
The B3i Blockchain Initiative
InsTech: Collaboration & Partnerships
InsTech Marketplace & Exchanges Report
Benefits to the End Consumer

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

Describe some of the recent advances in the digital sharing of data in insurance
Summarise the challenges for underwriters and how these are being overcome
Explain further about the resources available to continue your learning

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the podcast page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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We’re back with our occasional “Partner Chats”. Robin Merttens and Matthew Grant reflect on what is going on in the world of innovation and insurance. As usual, there are some things to celebrate, and some things to grumble about.

We are the guests of QBE Ventures, the venture investment and development arm of QBE Insurance Group for this episode. Peta Kilian, UK Head of Strategy and Partnerships, joined us ready with a list of questions from her colleagues across QBE.

Talking points include:

Does insurance need underwriters?
What is algorithmic underwriting and does it really work?
Sharing data between insurers and their partners - is there anything to celebrate in 2022?
Energy transition and the move to reduce carbon emissions - what’s coming next?
Cyber insurance - is now the time to get involved?
And a lot more

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe the pros and cons of underwriters in the modern insurance industry
Identify key points on whether data-sharing between insurance partners is beneficial to improving business efficiency
Explain some of the advantages of using algorithms and whether they are really as accurate as expected

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 222 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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We’ve released over 200 podcasts through our usual InsTech channel. At InsTech, we’re also keen listeners of other people’s podcasts. During 2023, we will be sharing a selection of the podcasts that we like, or appear in, through an occasional mid-week or holiday season release.

For this episode, we’re bringing you the “Making Risk Flow Podcast” from Cytora. Cytora’s Chief Commercial and Operations Officer, Juan de Castro, is talking to two insurance companies about the challenges that insurers and brokers are facing and how they’ve overcome those. Nic Brown, Divisional Director - Broker from Markel UK and James Wright, Head of Technology at Beazley Digital joined Juan in front of a live audience.

Topics include:

How technology can add value to the broker
The opportunities within the sector around data analysis
How Cytora helps companies to gain efficiency savings through automating processes

You can learn more about Cytora and what we are doing with them from the company’s dedicated page on the InsTech website.

Cytora, Beazley and Markel are all InsTech corporate members. Contact us hello@instech.co to learn more about why over 170 companies around the world are working with InsTech.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

This podcast can be included as part of your CII CPD requirement should you consider it relevant to your professional development needs.

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In this episode we cover the highlights of our recent live event in London “Tropical Cyclone - Managing Tomorrow's Climate Risk Today with Reask and Fathom”. We heard about how insurers and portfolio managers are taking account of the increased need to understand the combined risk of floods and hurricanes. We were joined by some of the companies providing climate analytics and data including:

1:38 Jamie Rodney, CEO, Reask; Andrew Smith, Co-founder and Chief Operating Officer, Fathom; David Vicary, Research and Development Manager, Brit Insurance

15:01 Robert Porter, Product Director, VAVE; Oliver Wing, Chief Research Officer, Fathom; Sue Barenbrug, Independent Consultant

27.46 Paul Wilson, Partner, Securis Investment Partners; Thomas Loridan, Co-founder and Chief Science Officer, Reask

43.41 Dickie Whitaker, Founder and CEO, Oasis Loss Modelling Framework

Talking points include:

What a globally correlated cyclone model looks like
The valuation of properties and how open data is impacting this
Applying science at the point of sale
Aggregating and pricing flood risk
How a puppy called Jasper demonstrates climate versus natural variability

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

List some of the reasons why establishing an understanding of the combined risks of floods and hurricanes is essential in current economic times
Describe some of the issues relating to tropical cyclone statistics, including the effects of global warming
Identify the different ways of sourcing data to effectively evaluate and price flood risk

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 220 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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McKenzie Intelligence Services (MIS) provides catastrophe event response intelligence to the insurance market. It combines space and ground imagery with human intelligence and AI to estimate losses, helping insurers aggregate exposure data.

Brush Country Claims is a US-based property and liability claims service, provider.

Matthew Grant and Ali Smedley spoke to Daniel Grimwood-Bird, Head of Sales and Marketing at MIS and Troy Stewart, COO and President at Brush Country Claims. They cover the way the two companies are working together and how responses to future events will change as a result.

Other talking points include:

MIS’ provision of event intelligence following Hurricane Ian
How MIS integrates data from various sources into its GEO platform to estimate losses
How MIS identifies flood and wind damage at the property level using satellites and Synthetic Aperture Radar
Troy’s experience at the Lloyd’s Lab
The detrimental impact of uncertainty on a claims process and how MIS and Brush Country Claims partnership is addressing this
How Brush works with InsTech members Liberty Specialty Markets and Markel International

Learn more about MIS including our past interviews, podcasts and reports here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe some of the ways integrating data can have a healthy impact on a business when measuring losses
Identify how collaboration between businesses can improve event intelligence and responses
List some examples of how advances in science and technology play a key role in understanding flood and wind damage severity

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 219 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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PwC is a professional services network of firms. The company is one of the largest professional services networks in the world and is considered one of the Big Four accounting firms.

Glynn Austen-Brown and Michael Cook, Partners at PwC, joined Matthew and covered topics including why insurance companies need to move to be fully digital and what that takes.

Other topics include:

The difference in the way insurance is sold in the US compared to the rest of the world
The “assignment of benefits” and how it impacts Florida
Using data to make better decisions

Learn more about Tensorflight including our past interviews, podcasts and reports from our dedicated website page.

If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe the challenges social inflation brings and understand the factors that can be difficult to foresee
Summarise some of the ways in which insurance is sold around the world and compare the advantages
List some examples of the ways in which data can be implemented to enhance a business model

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 217 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Chubb is one of the largest global property and casualty insurance companies. It provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to individuals, families and businesses of all sizes.

Sean Ringsted is the Chief Digital Business Officer at Chubb and joined Matthew Grant to discuss developments at Chubb including Chubb Studio and increased use of IoT devices in insurance.

Topics include:

How Chubb is expanding its global client base with Chubb Studio
Why the growth of neobanks in developing economies is making insurance easier to buy
What artificial intelligence can do and what it cannot
What to expect in 2023
Lessons for Chubb from building its own technology

Learn more about Chubb including our past interviews, podcasts and reports from our dedicated website page.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe what a neobank is and understand the benefits they bring when purchasing insurance in developing economies
Summarise the key advantages of using artificial intelligence and the pros and cons of how it impacts a business
List some examples of the methods used to expand and grow a business

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 216 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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DQPro is a data monitoring platform designed for the operational and regulatory needs of the specialty insurance market.

Nick Mair, DQPro’s CEO and Co-founder, joined Matthew Grant to discuss APIs, the London insurance market’s history and MGAs.

Talking points include:

The founder’s story - the problem Nick saw and what he has done to help fix it
Why fixing poor data is now recognised at board level as a top priority
The cost of the data being incorrect and the fines being levied
A day in the life of a data quality analyst
Why processes set you free
Automation - what it can do and what it can’t do
Essential skills for building a product - listening to your customers, but making your own decisions and knowing where to focus.

Companies mentioned in this episode include Send Technology and VAVE.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Identify what poor data is and why fixing poor data is a key priority in achieving operational excellence
List some of the pros and cons of automation and the impact this can have on a business
Summarise essential product-building skills and understand the advantages of listening to customers whilst maintaining initiative and focus

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 215 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Stripe provides technology infrastructure for the movement of money. Businesses use Stripe's software and APIs to accept payments and run financial operations in more than 100 countries. Robin Merttens sat down with the head of UK Enterprise Sales - Insurance & Insurtech, Calogero Scibetta. Talking points include:

Why the insurance industry has been slow to embrace modern payment technology
Supply chains, traceability and understanding transactions
What an optimal payment infrastructure is and how it can be achieved
How Stripe Climate is helping fund carbon capture projects

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise the key factors considered by insurers when looking to optimise a payment infrastructure
List the benefits of modern payment technology when compared to legacy systems in the insurance industry
Explain what carbon capture entails and how insurers and technology providers are contributing to these projects

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 214 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Loadsure is a Lloyd's backed MGA using analytics to automate the underwriting of shipped goods and cargo.

Matthew Grant is joined by Johnny McCord, Founder and CEO of Loadsure. Topics they discuss include the benefits of an instant embedded solution to offer insurance, why traditional insurance is unable to offer flexible products and the importance of a strong company culture in attracting the right talent.

Further talking points and learning points include

Examples of how practical ways that improved use of technology and digital exchange of information support the customer needs.
How the use of data and analytics can overcome shortcomings such as the difficulty for traditional freight insurance, to provide the necessary cover for products such as alcohol, foods, frozen produce and fireworks.
Loadsure’s experience with the Lloyd’s Lab and how to make remote working a benefit for the business.
The power and efficiency that comes from using existing categories and industry codes to gain a better understanding of the location and movement of commodities being insured.

Find out more about Loadsure and everything else we are up to at InsTech from our website www.instech.co

Please tell us what you think of the podcasts - or to learn more about how InsTech can help you by contacting Matthew Grant or any of the team hello@instech.co

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

List some of the ways in which data and analytics can be advantageous in overcoming the difficulties of traditional freight insurance
Summarise how the use of technological & digital advancements can benefit customer needs
Identify key advantages of instant embedded solutions when offering insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 213 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Gamma is a location intelligence provider, offering solutions to geographical questions. It uses software, data and spatial analytics to help companies reduce the risk of losses.

Matthew was joined by Gamma’s Chief Commercial Officer, Richard Garry and CEO, Feargal O’Neill.

Talking points include:

Overcoming the challenges of local address data in Ireland and the UK
Creating complete crime data analytics from different sources
Working with partners such as JBA Risk Management and Terrafirma (part of Dye & Durham)
Case studies of how companies use Gamma’s data
Scoring data quality
The incentives available to people for reducing wind and flood impact to their properties

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise how software, data and spatial analytics are being used within the location intelligence space
Explain the challenges of local address data in countries such as UK and Ireland, and ways in which these can be overcome
Identify the key advantages offered to customers when reducing wind and flood impacts on their properties

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 212 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Súper is an MGA selling consumer insurance products in Mexico, including life, home contents and parametric earthquake cover.

Matthew Grant and Henry Gale are joined by Dario Luna, Executive Chairman and Co-founder of Súper, to discuss parametric insurance, digital distribution and insurance trends in Latin America.

Talking points include:

How Mexico City is exposed to earthquake risk
Why demand for earthquake insurance spikes in September
Acknowledging how policyholders perceive risk
Issues of underinsurance and how to distribute consumer insurance products in Mexico
How parametric triggers can bring insurance to underserved communities
How Súper is working with Munich Re and Swiss Re

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Identify key insurance trends and perceived risks within the Latin American market
Describe how disadvantaged countries such as Mexico gain from parametric insurance
Define what underinsurance is and evaluate the issues it presents to underserved communities

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 211 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Gaia uses medical data to offer personalised financial plans to remove the financial barriers to accessing fertility care. It is the world’s first IVF (in vitro fertilisation) insurance product that predicts fertility outcomes and insures against the risk of failure.

Robin Merttens is joined by the Founder and CEO of Gaia, Nader AlSalim, to discuss why he wants to remove the financial barriers to fertility treatment.

Talking points include:

The insurance gap
Nader’s personal journey that encouraged him to start Gaia
Gaia’s experience with Lloyd’s Lab
Gaia’s identity as a brand and the long-term plans for its evolution
The partners they’re looking for as they expand into new markets and geographies

More InsTech content featuring Gaia is available on the company’s member profile page.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise the key financial barriers faced by potential fertility treatment patients
Explain how medical data is used by insurers to create a personalised insurance offering
List some of the benefits and initial challenges for an organisation engaging with Lloyd’s Lab

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 210 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Inari delivers core technology platforms that provide cloud-based end-to-end management for insurers and reinsurers. Since launching 5 years ago, Inari has helped its clients increase operational efficiency, business flexibility and provide data governance. Inari uses Distributed Ledger technology within its platforms to record every event in the life cycle of a risk.

Frank Perkins, Founder and CEO of Inari, joined Robin Merttens to talk about:

The benefits of interconnected systems
The immutability of data and how it applies to distributed ledger technology
Frank’s experiences of scaling up Inari
Plans for partnerships and funding
Frank’s experience as a professional gamer and how it makes him a better entrepreneur

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe what distributed ledger technology entails, and the benefits of incorporating it within insurance platforms
List some of the advantages of implementing interconnected systems for organisational practices
Summarise the key factors organisations in the insurance industry need to consider when looking to scale up

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 209 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Arbol provides parametric climate and weather risk management solutions for sectors such as agriculture, energy, maritime and hospitality.

Siddhartha Jha, Arbol’s Founder, CEO and Chairman, joined Matthew Grant and Henry Gale to discuss how his experience of commodities trading helped inspire Arbol, how he built a company and a product and how it is addressing the needs of its customers with climate risk transfer.

Talking points include:

Insuring cotton gins against low yields
Combining parametric and traditional property insurance in Florida
Applying parametric triggers to reinsurance on an individual property level
How Arbol’s parametric captive programme offers analytics and insurance to corporates
The recent acquisition of Oasis Hub and how it will enrich Arbol’s dClimate network

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

List some of the ways in which commodities trading experience can benefit the insurance field
Describe the key differences between parametric and traditional property insurance, and where these can be combined effectively
Summarise what a parametric captive programme entails and its benefits for corporate organisations

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 208 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Archipelago is working with large global corporations to identify and source information about a property that's then shared with insurers and brokers. The company has over 170 people and according to PitchBook, has raised $57 million.

Co-founder Hemant Shah last spoke to us on episode 145 and returns to the evolution of Archipelago in the last year.

Talking points include:

How Archipelago is working with companies to collect information about properties for insurers and brokers
Issues associated with matching loss history data to exposure data
How exposure data is described, validated and standardised
The potential role of intelligence augmentation and the process behind implementing machine learning
How ESG requirements are changing resilience reporting

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

List some of the methods used by organisations to source relevant property data
Explain the potential disparities between loss history data and exposure data
Describe how technological implementations such as intelligence augmentation are aiding property insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 207 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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JBA Risk Management provides catastrophe models, flood maps and analytics worldwide to the insurance, financial, property and international development sectors.

Judith Ellison, the Climate Commercial Lead at JBA Risk, talks to Matthew about the challenges of meeting multiple demands from different clients and sectors, the importance of working with academics and industry specialists and how standardisation across the industry will increase resilience.

Talking points include:

How JBA Risk can provide future flood risk data across the globe
Understanding uncertainty in the context of different scenarios and timelines
How regulation drives innovation and the impact that new reporting requirements will have on the insurance industry
How Flood Re supports insurers and what drives the insurance industry to continue providing premiums and insights on flood risk
The benefits of having a partner strategy and which companies JBA Risk is working with

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

List some of the relevant metrics and resources used by insurers when assessing flood risk
Summarise what the new reporting requirements are and how insurers will be impacted by these changes
Describe the current insurance practices that would benefit most from standardisation

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 206 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Finding comprehensive sources of data for property underwriting continues to be a challenge around the world. Companies such as RE5Q are tapping into data sources previously unavailable to insurers and creating new analytics.

Join Matthew Grant as he talks to CEO Martin Samworth and CTO Seth Rogers about how the company is using its experience in real estate to tackle some of the hardest problems when finding verifiable and timely information for insurers, along with case studies and client examples.

Topics discussed include:

New sources of hazard around the world
The convergence of real estate and insurance
Exploding sawmills
Building powerful AI engines
Getting the data in the hands of the underwriters

More information at https://www.re5q.com/ - and don’t miss the special offer at the end of the episode!

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise the current challenges faced within insurance when sourcing the relevant data for property underwriting
List examples of how experience in the real estate industry has aided the property underwriting process
Describe how AI technology is being implemented to generate relevant analytics for insurers in the property space

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 205 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Capgemini is an information technology services and consulting company partnering with businesses to develop innovation and integration solutions.

Matthew talks to Kristofer Le Sage de Fontenay, the Vice President, Insurance Leader UK, to discuss the importance of company culture, the benefits of being technology agnostic and what this means in practice for Capgemini’s data capabilities. You will also discover some lessons from insurance and technology innovation from experiences of farming in extreme conditions.

Talking points include:

What a system integration company does and what differentiates Capgemini
How Capgemini is working with partners such as Guidewire and Duck Creek
How to foster talent and develop higher performers quickly
How Capgemini is managing sustainability and taking actions to reduce its carbon emissions

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Define what it means to be a technology agnostic business
Explain the role of traditional system integration companies during the implementation of new platforms
List some of the different actions that can be taken to reduce carbon emissions as a technology partner

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 204 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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World Innovation Lab (WiL) is a US & Japan-based venture capital firm with capital from governments and leading global corporations based in Japan and throughout Asia. The company's vision is to be the bridge between startups and corporates in key hubs across the globe - starting with Japan and the US.

Matthew was joined by partner Steve Pretre.

Talking points include:

The areas of innovation in insurance that Steve and his colleagues are investing in, including opportunities in the emerging economies
Growth in embedded insurance and low code, and the implications this has on data sharing
How to build and maintain an ecosystem of partners that are distributing and underwriting insurance in different environments
What federated learning for machine learning means in practice
The Tokio Marine fund for seed and early-stage companies
Why WiL has a team based in Japan and the difference in distribution and financial services compared to the US

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

List some innovative opportunities emerging for investors in the insurance space
Explain why low-code platforms have gained traction within the insurance industry
Summarise some of the differences in distribution and financial services for different international markets, such as the US and Japan

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 203 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In the second of this two-part podcast with highlights from our live event Matthew Grant looks back on the conversations Robin Merttens had on stage with Andrew Passfield (ICE Insurtech), Freddy Macnamara (Cuvva), Daniel Poole, (Cover Genius) and Adrian Davis (Stripe) at our recent London event, “Making Payments Pay: Making the Most of Payments Technologies”.

Part one looked at why the method of making and receiving payments is critical to insurers and the evolving needs of customers. This part focuses on managing the movement and financial management of money, the benefits of flexible insurance and the integral role embedded and parametric insurance plays in payment provision.

Talking points include:

Understanding why getting payments right must be a strategic priority for insurers
How to overcome the complexity of the insurance ecosystem which often leads to fragmentation, inefficiency, greater risk and delays
Stripe’s payment technologies and use cases, including how it helped a delivery company earn over £100 million of additional revenue as a result of their technology systems and APIs
How Tik Tok can generate underwriting returns and effective marketing strategies for insurers
Who ICE InsurTech are partnering with and how its digital services are being integrated

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

List examples of payment technologies being platformed by software providers, with some use cases
Summarise the processes that contribute to complexity within the insurance ecosystem
Describe the role of parametric and embedded insurance in the processing of payments

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 202 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Join us for the highlights of our live event “Making the Most of Payments Technologies”. Supported by Mastercard and Stripe, we lifted the lid and explored examples of the latest digital payments capabilities from some of the largest, and most innovative companies in this area.

In the first of this two-part podcast, Matthew reflects on conversations he had with Ruth Polybank, Jason Reddington, Alice Glenister, Ian Slater (Mastercard); Ben Smyth (Arma Karma) and Bruno Soares (Imburse).

Talking points include:

Why payments are so critical to insurers
What consumers really want
How Mastercard data is being used to create parametric insurance products
Overcoming the challenges of legacy systems to join up the banks, payment providers and insurers
The role of TikTok in promoting insurance applications
Virtual cards - what they are and who is using them

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe some of the challenges encountered by banks, payment providers and insurers due to legacy systems
Summarise the properties of a virtual card and its modern benefits for consumers
List some of the ways in which the insurance industry is utilising social media in its practices

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 201 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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On episode 200 of the InsTech podcast, Matthew and Robin get together for another occasional chat about what is happening in the world of insurance innovation, insurtech and InsTech itself.

Since the launch of the podcast, InsTech has released around 133 hours of podcasts, featured 220 guests and had 170,000 downloads. Our top listener countries are the UK, USA, Germany, Italy and Canada.

Talking points include:

Good news on funding for early-stage companies from the Amsterdam DIA conference
An overview of our Risk Exchange report
Our real-life insurance stories
Celebrating our podcasts guest with the “1,000 fans awards”
Our expanding sub-communities for founders, people in marketing, ESG and parametric

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise the recent insurtech developments within the industry and where there is potential for growth
Describe some of the different risk exchange models being adopted by insurers, brokers and technology partners
List some of the funding opportunities for early-stage insurance companies and how these are accessed

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 200 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Henry Gale spoke to four young people across the insurance industry to produce a podcast about what it's like to be a young person in insurance.

Ainsley Martin, Beazley; Kinga Wazydrag, Markel; Areefih Ghaith; Adam Yasir, Aon Inpoint, share personal experiences in the industry and discuss what the industry can learn from young people - covering topics like diversity & inclusion, technology and social media. The guests highlight where the industry has done well in those areas as well as where insurers can learn from the next generation.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

List some of the entry points and potential careers paths within the insurance industry for young people
Summarise the common digital practices already implemented by insurers, and where these can be improved
Identify some of the barriers faced by young people within the industry, and how these can be overcome

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 199 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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If we want to understand opportunities for innovation in insurance we need to understand what the customer wants – the people and companies buying insurance. Many companies are now setting up captives to use their own capital as an alternative or to complement the insurance they are buying.

In this episode, Matthew is joined by Richard Cutcher, Executive Producer of the Global Captive Podcast and the Ambassador for the Captive Special Interest Group at the UK Risk Managers Association (Airmic).

They start off with an explanation of what a captive is, and discuss the opportunities for risk managers and insurance buyers for using data and analytics.

Other talking points include:

How captives are regulated
Examples of companies using captives
Data and analytics that are being used by captives from companies such as Arbol
Recommended podcast episodes from the Global Captive Podcast

You can find Global Captive Podcasts 35, 63 and 67 mentioned in the podcast here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Define the role of 'captives' in the insurance industry and how they are regulated
List some examples of the relevant data and analytics of interest to captives
Summarise the benefits of companies setting up captives to complement or offer alternatives to traditional insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 198 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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ICEYE delivers what it calls “persistent monitoring capabilities for any location on earth” using synthetic aperture radar satellites. ICEYE’s data can be collected day or night and through cloud cover.

Its constellation of 21 satellites enables it to capture images before, during, and after a flood event multiple times a day.

Stephen Lathrope is the Global Head of Insurance for ICEYE and joined Matthew to discuss how ICEYE is expanding its offering from floods and into other natural perils, its ability to acquire information and the benefits of the geospatial platform.

Talking points include:

What synthetic aperture radar is and why it is important
The advanced field testing happening to enable insights and imaging of wildfires
How the team at ICEYE delivered data within 24 hours following the floods in Queensland
How the company works with partners including Arturo, AXA Climate, Swiss Re and EigenRisk
How its data is acting as the trigger point in parametric insurance services

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Define 'synthetic aperture radar' (SAR) and the benefits of using this for data collection
Describe the process of capturing and delivering insights and imaging following natural catastrophes
Summarise the relevance of SAR satellite data for the parametric insurance space

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 197 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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With so much new technology and data available to insurers, it’s becoming critical to have an effective way to enable insurers to access these solutions in one place. Appian is working across many industries, using a low-code platform that improves access to legacy systems, joins up multiple solutions and increases the speed of implementation.

Gijsbert Cox, Industry Leader Insurance for Europe, Middle East and Asia Pacific at Appian, joins Matthew to discuss examples of what the company is doing, closing the technology gap in insurance and lessons from working in the insurance industry for over 15 years.

Talking points include:

Appian’s workflow, process mining capabilities and flowchart concept
How the low-code platform is distributed, taught and integrated
How they worked with Aviva to provide Robotic Process Automation
Takeaways from the Forrester report on the economics of low code and application installation
Overcoming the challenges of streamlining technological business practices and connecting data

Connected Insurance with Appian

FNOL Whitepaper: Facilitate Faster Time to Close with Accelerated FNOL Operations
GRC for Insurers: ESG and the Louder-than-Ever Call to be Agile

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe what the technology gap in insurance is and explain what closing it would mean for the industry
Summarise what low-code means and why organisations might choose the route of low-code applications
Identify the challenges of streamlining technological business practices and connecting data

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 196 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Plnar’s technology platform allows users to capture detailed property and loss information on their phones, with the data being used by insurers to support underwriting and claim processes.

Matthew speaks to CEO Andy Greff about how images captured remotely by policyholders are providing new insights on property characteristics, speeding up claims by removing the need for a home inspection and Plnar’s plans for further expansion.

Talking points include:

The importance of creating digital measurements when performing remote claims assessments
How Plnar evolved during Covid-19
The importance of the policyholder and the role of “digital desk adjusters” in effective use of the system
How developments in Artificial Intelligence enable essential loss details to be picked up when producing images from mobile phones
'Intelligent augmentation' vs Artificial Intelligence
How Plnar is working with partners including CoreLogic

Plnar is one of the companies featured in the InsTech report, Property Remote Claims Assessment: the 40 Companies to Watch, which is available to download on the InsTech website.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 195 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Matthew talks to Nick Martin, Portfolio Manager of the Polar Capital Global Insurance Strategy to learn about the characteristics of successful insurers - with a focus on established companies.

Talking points include:

How leading insurers are using innovative technologies
The significance of ESG, climate and cyber in both underwriting and investing
Observations about the performance of insurtech companies that are trading on the public markets
The power of compounding in investment and life in general
Attracting talent into insurance
Nick's personal view on the future of insurance and innovation

Polar Capital have asked us state that past performance is not a guide to or indicative of future results.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 194 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Isabelle Santenac, Global Insurance Leader at EY, joins Robin on Podcast 193 to share her views on the future of insurance, digital transformation and why the industry needs to get better at attracting talent.

The conversation covers the importance of 'human capital' to support automation and communicating career opportunities to people with digital and technology backgrounds.

They also discuss how EY is supporting insurers in tackling legacy issues and emerging opportunities in ESG and embedded insurance.

Talking points include:

The importance of diversity and inclusiveness
How to get younger workers interested in insurance
Consumer expectations - why ESG matters
The growth of ecosystems and open insurance
Legacy investment vs greenfield development

You can read more from Isabelle and EY about the topics discussed in this podcast by downloading the EY 2022 Global Insurance Outlook.

More InsTech content featuring EY is available on the company’s member profile page on our website.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Explain the importance of ESG for insurers and some of the opportunities emerging within this space
Describe some of the barriers faced by younger workers entering the insurance industry and how these can be overcome
Summarise the benefits and challenges to consider for legacy investments when compared with greenfield developments

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 193 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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One of the strengths of using parametric insurance for climate-related perils and events is the ability to offer an immediate payout to policyholders who can’t afford to wait for financial assistance.

AXA Climate Underwriter Mia Vioulès and Robert Schablik, Associate Vice President, Head of Global Risk Management Sales at CoreLogic, join Matthew to discuss how the two companies are providing parametric insurance for property damage and business interruption caused by hailstorms.

The conversation covers how the technology behind the product works and the pain points being solved by parametric insurance.

Talking points include:

The data and triggers being used in CoreLogic’s hailstorm model
Using parametric to overcome traditional barriers to underwriting hail
Educating buyers on the potential of parametric insurance
Working with clients and brokers to build appropriate coverage
How the AXA Climate School helps clients understand their climate change exposures

If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

More information and content from AXA XL and CoreLogic are available on their respective InsTech member profiles pages.

The InsTech report mentioned in the episode, ‘Parametric Insurance in 2022 - the 150+ companies to watch’, will be released on Tuesday 14 June. The report is free to InsTech members and we are offering a 50% discount code to non-members who register before 14 June.

If you would like to get regular updates on parametric insurance and climate-related risk developments, sign up to our Parametric Post and Climate Risk newsletters.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Discuss some of the typical pain points from climate-related perils and how parametric insurance offers a solution to those
Identify the relevant data and information needed to build effective hailstorm models
Explain the importance of companies understanding their climate change exposures

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 192 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Neil Eckert is a serial entrepreneur and pioneer in many areas of insurance and beyond.

He was an early advocate for the benefits of digital innovation and had the vision to predict the need for companies to manage their exposure to carbon almost 20 years ago.

Neil joins Robin to discuss how the insurance industry has changed throughout his career, how to recognise and respond to new opportunities in the climate space and his current work as Chairman of IncubEx and Conduit Re.

Talking points include:

Why the insurance industry is so reluctant to be truly digital
Why he believes insurance is inextricably linked with climate change
The genesis of IncubEx as an iteration of a carbon trading platform
The role of carbon credits for insurers
Where the next big opportunity in insurance lies

Matthew's article, 'Data Disasters and Career Limiting Catastrophes' is available to read on LinkedIn.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise the benefits and barriers to implementing digital operations within insurance practices
Explain the relevance of carbon emissions and carbon trading to the insurance industry
List some of the potential opportunities available for insurers within the climate space

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 191 page of the InsTech website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Zesty.ai uses aerial imagery and artificial intelligence to assess the potential impacts of wildfires and other climate-related events on individual properties.

Kumar Dhuvur, Co-founder and Head of Product, joined Matthew to discuss how the company helps insurers to understand climate risks and how personal experiences of wildfires in California led to the creation of Zesty.ai’s wildfire risk insights.

Talking points include:

The data sources being used to build risk models
The benefits of assessing risk on the property level
Using visual tools to help underwriters investigate property risks
How Zesty.ai keeps up to date with structural changes to properties
Making claims processing less wasteful

You can get more information on the InsTech member profile page for Zesty.ai.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

More information on our next event, Making Payments Pay: Making the Most of Payments Technologies, is available from our Events section.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe how data and models are being implemented within the insurance industry to help mitigate climate risks
List some of the visual tools available for underwriters to assess property risk, explaining their benefits
Summarise the ways in which insurers can allocate resources more efficiently when processing claims

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 190 page of the InsTech website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Garrett Koehn is President at CRC Brokerage, and he is also an active investor, mentor and forward thinker on topics such as crypto, cyber and parametric.

He joins Matthew to discuss the emerging trends in risk, investment and insurance. We find out about wholesale broking and the appetite of traditional markets for new risks.

Companies discussed include Ensuro, AgentSync, Zenefits, Evertas, Stere.io, Beazley, and Lloyd's.

CRC Group is one of the largest wholesale insurance distributors in the US. Its insurance offerings and practice groups include commercial property, casualty, professional lines, construction, energy, healthcare and hospitality.

Talking points include:

How companies are valued and the problems of overvaluation
The role of cryptocurrencies in investment and insurance
Finding new asset classes to insure
The impact of climate change regulation, reporting requirements and opportunities arising from the changes

You can get more information on the InsTech member profile page for CRC Group.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

More information on the InsTech event, Making Payments Pay: Making the Most of Payments Technologies, is available on our website.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Define the role of wholesale insurance brokers in the relationship between clients, brokers and insurance companies
Identify what investors and insurers need to consider when navigating around cryptocurrency market trends
List some of the opportunities arising within the insurance industry due to climate change regulation updates

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 189 page of the InsTech website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Elizabeth Jenkin is the CEO of Nimbla, Co-founder of the women's network "Lift as you Climb" and is on the boards of Gallagher, Fidelis and the Women's Football Association. She joins Robin to discuss why she left her 20-year career as a broker with Aon and RFIB to join a start-up, how brokers and insurers differ and the importance of curiosity.

Talking points include:

The importance of the voice of the customer
Factors that enable a company to scale effectively
Embedded insurance
What a good partner looks like
Their 5-year tie-up with Accelerant
Taking inspiration from role models and mentors

You can also get more information on the InsTech member profile page for Nimbla.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise the relationship between brokers and insurers, and some key differences in their practices
Identify the factors a company needs to consider when looking to scale its business in the insurance industry
Describe how companies can collaborate effectively with customers to enhance the quality of their offering

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 188 page of the InsTech website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Send Technology is a software company founded in 2017 that has developed a connected workbench that enables insurers, brokers and MGAs to automate, streamline and optimise its operations.

It has recently entered its scale-up phase and secured major clients such as Renaissance Reinsurance and Bowhead Specialty.

Send Technology’s Co-founder and CEO, Ben Huckel, joined Matthew to talk about the importance of companies using the right technology, the benefits of leading with a service rather than a product and the advantages of providing a software service that is tailored to clients’ needs.

Talking points include:

What Ben has learned from implementing major systems for insurers in the past
How the cloud-based commercial insurance platform, Send Connect, has evolved to prioritise integration, adoption and speed and what this means for underwriters
The importance of flexibility in software and how it provides insurers with resilience against dynamic markets
The role of low code and no code tools
How Send Technology plans to incorporate additional functionality such as integrated pricing doctrines and delegated authority to its Underwriting Workbench to support pre and post buying businesses

You can find the demo discussed in the episode here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Define some of the functions of modern underwriting technology and their advantages for underwriters
Identify the specific considerations a company needs to make when looking to select new insurance technology
Summarise how insurers can prepare for the challenges of dynamic markets through the implementation of software

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 187 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Arturo delivers on-demand property data using multi-source imagery and provides AI insights for damage assessment after a catastrophic event.

John-Isaac "JC" Clark, the CEO of Arturo, speaks to Matthew about how Arturo's information is used. They cover how satellites collect data, what underwriters are doing with it and how he expects this to evolve as innovation progresses.

Talking points include:

How American Family is producing a technology company from its innovation team
The sourcing and accuracy of information used in the lifecycle of an insurance policy
What data do satellite and aerial images capture and how they are used to produce insights
Use cases of drones and aircraft in the property and casualty markets
Examples of who they partner with and why
How insurers in the US, Australia and Japan are using Arturo's data

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise how insurers source the relevant information for insurance policies
Describe how satellite and aerial images capture data, and how underwriters use the insights this data produces
List some cases of drone and aircraft use in damage assessment, and the advantages for the property and casualty markets

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 186 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Traditional insurers’ minimum premiums, small transactions and subsequent inability to absorb clients’ portfolio volatility leave MGAs vulnerable.

Accelerant provides insurance capacity, technology and investment for MGAs in property and casualty insurance.

Jeff Radke, Co-founder and CEO of Accelerant, speaks to Matthew about the role of Accelerant in championing the latest technology and supporting individuals. They cover the support MGAs get from being members of Accelerant and address the problems that specialty commercial underwriters face and how to tackle them. They also discuss how to handle a remote, global business in the age of working from home and the war for talent.

Talking points include:

What MGAs should focus on when building capacity
The benefits to MGAs of being a member of a company that has a large, diverse portfolio as opposed to a traditional, monolithic insurance company
The growth potential of intermittent and embedded coverage
The power of algorithmic underwriting and the prerequisites to make it work
How different brokers are evolving and their willingness and ability to handle new technology
The importance of energy, enthusiasm and experience in Accelerant’s business model
Emerging threats of inflation and what pushing higher deductibles back to policyholders could mean for insurers

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

List the benefits a company with a diverse portfolio has over traditional insurers, and why these would be advantageous to MGAs
Describe the ways in which technology is advancing traditional insurance processes (such as algorithmic underwriting)
Summarise how insurers can prepare for the rising threats of inflation and the impact this will have on policyholders

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 185 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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PitchBook is a financial data and software company that provides insights on private and public markets to help clients better evaluate opportunities.

Robert Le, a Fintech Analyst at PitchBook, talks about how it gathers, defines and categorises different sources of information in its databases. He reviews what public market investors expect from insurtech and established technology companies and discusses the insurance areas where he is seeing opportunities emerge.

Talking points include:

How investors rate risk-taking entities (MGAs and insurers) compared to technology companies licensing products
The potential opportunities to assess cyber insurance risk
Recent developments in pet insurance, including marketing trends, social changes following Covid-19 and recent technological advancements in the area
Use cases today for blockchain in insurance
Some companies Robert has been following

As a special offer to friends of the InsTech London podcast, PitchBook is offering a preview of their 2021 Annual Insurtech Report.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe the ways in which insurtech companies can appeal to public market investors
Identify some of the emerging opportunities within insurance such as cyber insurance risk
Summarise how the pet insurance market has developed as a result of recent social and technological changes

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 184 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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While weather-related catastrophic events are on the rise, insurance policies and federal aid are still inaccessible for many globally.

Jonathan Gonzalez is the CEO and co-founder of Raincoat, a platform to support insurers in the development and distribution of parametric insurance solutions for consumers in at-risk countries and regions.

He joins Matthew on Podcast 183 to explain how scalable parametric insurance products are helping to reduce the protection gap, Raincoat’s consumer-focused approach, and tailoring solutions to tackle relevant climate risks in different areas of the world.

Talking points include:

How Hurricane Maria inspired Jonathan to launch a company
How he used his software background to build Raincoat
What is needed to successfully collaborate with insurers
The indices used to measure perils and how various data sources are handled
The importance of regulation in the application of parametric insurance

You can get more information about Raincoat on the company’s InsTech London member profile page.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise what the protection gap is and the role of parametric insurance products in reducing this
Understand how various indices and data sources are used to measure risk
List some of the relevant climate risks in different areas of the world and some solutions to mitigate against these

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 183 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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The healthcare industry has faced monumental changes over the past two years, with the pandemic affecting both the provision of services and consumer behaviour.

Increased demand and Covid-19 lockdowns led to the acceleration of digital health technology, which in turn is now presenting fresh challenges and opportunities for insurers.

Robin talks to Joan Cuscó, Global Head of Transformation at MAPFRE, and Nicolas Monsarrat, Managing Director, Strategy & Consulting, Digital Health Europe Lead at Accenture, about the digital health landscape in 2022 and what it means for the insurance industry.

Talking points include:

Transitioning to digital - insights from the UK, US, France and Germany
Providing more value from personalised health data
The role of blockchain in building trust
Using digital twins to model and learn
Why ecosystems and partnerships are the way ahead

More information on MAPFRE’s insur_space accelerator programme is available at insur_space.com.

You can also get more information about MAPFRE from the company’s InsTech London member profile page.

The 2021 Accenture Health and Life Sciences Experience Survey mentioned in the podcast can be downloaded from accenture.com.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Outline how to transition to digital and the value of personalised health data
Define what a digital twin is and how it can increase efficiency
Describe the potential future of health insurance and its important elements

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 182 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Jupiter Intelligence has achieved rapid growth since its launch five years ago and is now providing analytics on the impact of climate change to insurers, governments, and corporations worldwide.

CEO and Co-founder Rich Sorkin joins Matthew to discuss how his experience of extreme weather events motivated him to launch the company.

Their conversation covers the products and services Jupiter offers, how clients are using its data, and why it is vital that insurers track the long-term impacts and risks they face from climate change.

Talking points include: * Using data to understand physical and financial portfolio risk * Duration mismatch - why planning for the future matters * Regulation and reporting - the impacts for insurance * The lessons insurance can learn from banking * Scaling at speed - building the right team and products

Jupiter Intelligence was featured in the InsTech London report, Climate Change Risk Regulation and Measurement: 22 companies to know, which is available as a free download.

You can also get more information about the company on the Jupiter Intelligence InsTech member profile page.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand some of the long-term challenges faced by the insurance industry as a result of climate change
Define duration mismatch and how important it is for insurers to factor this into business plans
Identify some of the products and services available to help insurers mitigate the risks of climate change

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 181 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Data has never been so important or abundant in insurance but finding the right information is still a major challenge for insurers.

That has led to opportunities for companies like VIPR, which is providing extraction and ingestion solutions to help standardise data from third parties and creating analytics to improve underwriting accuracy.

CEO Paul Templar joins Matthew on Podcast 180 to discuss how brokers and insurers are using VIPR’s data and analytics platform to manage data, getting information flowing efficiently across the market, and how VIPR is looking to scale with the help of private equity.

Talking points include:

Improving communication between insurers, brokers and clients
Using the cloud to improve data access and processing efficiency
Producing new underwriting insights through improved processing
APIs, portals and making technology work
Working with clients to drive product direction

VIPR was featured in the InsTech London report, Data Extraction and Ingestion: The 40 companies to watch in 2021, which is available as a free download.

You can also get more information on the InsTech member profile page for VIPR.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise the challenges for insurers in collecting relevant information and how these contribute to inefficient underwriting
List the benefits data and analytics platforms have on improving processing efficiency
Identify the role of clients in helping insurers to direct and implement new products

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 180 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Alex Hearn, founder of insurance news and insights platform Slipcase, joins Matthew on Podcast 179 to share his experience of growing a successful business.

Formerly a broker at Willis, Alex left the company to develop a digital environment to connect insurance industry professionals. The result, Slipcase, is now an established platform collating and sharing information from insurers, brokers, and service providers to 160,000 users worldwide.

Alex and Matthew discuss the process of building the company, the technology behind the platform, and the insurance content that is capturing users’ attention.

Talking points include:

Establishing a product market fit and knowing when to pivot
Building a quality proposition for corporate clients
What users want - tracking behaviour to establish trends
How the pandemic changed consumption habits
Podcast or press release - the popularity of different content formats

More information on Slipcase is available from slipcase.com and you can contact Alex on LinkedIn.

The article mentioned in the podcast, InsurTech freefall – don't look down, is available here.

Our latest report, Climate Change Risk Regulation and Measurement: 22 companies to know, is available to download from our website.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise some of the potential ways to establish a new business within a product market
Identify the key interests for consumers of insurance content and the impact of the pandemic on consumption habits
Describe and compare the key advantages for consumers of insurance content between different content formats

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 179 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Thousands of UK property claims are made every year related to unseen perils below ground, with climate change already increasing the risks facing homeowners and insurers.

Dr Tim Farewell is the Director of Science and Communications at Terrafirma, a Dye & Durham Solution, and one of the UK’s leading authorities on ground risks.

He joins Matthew on Podcast 178 to discuss what is causing the problems, and how Terrafirma provides data to help insurers understand portfolio risks from subsidence, mines and voids, sinkholes, and coastal erosion.

Talking points include:

The science behind different ground risks
The most common causes of subsidence and sinkholes
How insurers are using Terrafirma data for assessing risks and claims
The effect of climate change on ground risks - today and in the future
Emerging technologies and tracking ground movement from space

You can find out more about climate risk and the work Terrafirma is doing in the next InsTech London report.

Climate Change Risk, Regulation and Measurement: 22 companies to know will be available to download from our website from 9am on Thursday 24 February.

To keep up-to-date with the latest news and developments in the space, sign up to our new monthly Climate Risk newsletter.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Articulate the impact of climate change on increasing ground risks for property owners and insurers
Understand the value of data in ground risk assessment
Provide real-life examples of emerging technology mitigating these risks

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 178 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Embedded insurance was one of the hot topics of 2021, with a growing number of successful propositions emerging that target potential customers with insurance at the point of purchase.

ARMD is one of a crop of new companies putting embedded insurance into action. It offers theft and damage insurance to UK tradespeople purchasing tools through its online shop and supplies IoT sensors to help protect their vehicles.

Co-founder and CEO Devin Chawda joins Matthew to discuss how the technology works, why customers like embedded insurance, and the challenge of building a business and raising funds during Covid-19 lockdowns.

Talking points include:

Market research and identifying pain points
Aligning e-commerce and embedded insurance products
Using app technology to expedite digital claims
Gathering new data to assess risk and pricing
Raising funds via crowdsourcing

To learn more about what embedded insurance means in practice and the potential opportunities, download our 'Insurance: to Embed, or not to Embed' report.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise the benefits of aligning e-commerce and embedded insurance products to enhance overall customer experience
List some of the technological developments allowing better claims experience for embedded insurance products
Identify key impacts of the pandemic on the growth of new insurance businesses

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 177 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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For start-ups and scale-ups, funding is the fuel for growth. But after a record-breaking year for insurtech investment, what can we expect to see in the investment space in 2022?

Ruth Foxe Blader and Matthew Jones from venture capital investor Anthemis join Matthew to discuss the current financial markets and the opportunities that are attracting investors right now.

Talking points include:

Assessing IPO performance and the investment appetite for insurtech
What Anthemis looks for from new companies and solutions
How new sources of data are creating new product opportunities
The growth of embedded insurance and what’s next
How to encourage entrepreneur diversity in insurtech

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Define what an IPO is and how it is reflected in an investment's performance
Summarise some of the things an investor looks for in a new investment opportunity
Identify the developments in the insurance industry that are leading to new investment opportunities

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 176 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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With climate-related risk becoming a top priority for insurers, Podcast 175 examines where the industry is right now in terms of identifying the specific challenges and opportunities ahead.

Matthew talks to Katie Lennon, Head of ESG, UK & Lloyd's at AXA XL, about how processes for measuring and managing climate impact are developing.

The conversation covers how Environmental, Social and Governance (ESG) differs for business operations and clients, creating consistency around allocating carbon emissions, and the work being done on a global scale to help support insurers.

Talking points include:

Communicating the purpose of ESG across organisations
Practical examples of measuring climate impact and organisational change
Where insurers can have the biggest impact on carbon emissions
Defining consistent terminology and standardised frameworks
Opportunities for third parties around unstructured climate data

Climate Change Measurement and Regulation, a new report from InsTech London on reporting insurers’ climate change risk and impact, will be released on 24 February. More details coming soon.

You can also keep up to date on climate-related events by subscribing to our new Climate Risk newsletter. The first issue will be published on 10 February. More information is available at instech.london/climate.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe how the insurance industry is currently handling the challenges and opportunities of climate risk
Summarise some of the ways the process for measuring and managing climate change are developing
Identify how ESG differs for business operations and clients

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 175 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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As the financial risks from climate change continue to increase, insurers are having to come to terms with both the short-term impact of large catastrophe events and new regulatory requirements.

Podcast 174 features insights from our Climate Change Risks and Opportunities Today live event, sponsored by S&P Global Market Intelligence, which focused on practical solutions and real examples of how insurance is responding to a changing landscape and evolving risks.

Recorded live at CodeNode in London, Matthew talks to:

Raphael Zindi, Product Manager | Segment Lead, EMEA Insurance, S&P Global Market Intelligence
Chris Illman, Head of Responsible Business, Beazley
Dana Foley, Head of Catastrophe Research, Chaucer Group
Christopher Perceval, Head of ESG Business Development, EMEA, S&P Global Sustainable1

This episode also features additional insights from Fathom’s Chief Operations Officer Dr Andrew Smith and Tom Philp, CEO of Maximum Information.

Talking points include:

Building risk models for Environmental, Societal and Governance (ESG) performance
ESG ratings and rewarding clients - how to encourage climate conversations
Reaching net zero - identifying relevant data and mapping portfolios
Disclosing climate credentials - the right questions for underwriters to ask
Transition risk - what it is and how to track the financial implications

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand some of the possible solutions to tackle climate change challenges for the insurance industry
Explore the current insurance ecosystem addressing climate change risks
Discuss increasing complexity of regulatory environment around climate change and its impact on how insurance can respond to these shifting risks

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 174 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Matthew talks to author, coach, and speaker Bryan Falchuk on Podcast 173 about his background in insurance and insurtech, and the innovation challenges for insurers and start-ups in 2022.

Bryan began his career at Liberty Mutual Insurance and worked for Beazley, McKinsey and Hiscox before branching out as an author. His two books titled The Future of Insurance look at the lessons learned by incumbent insurers as they look to innovate and evolve to meet the needs of their customers.

The episode features examples from insurers that have successfully launched innovation projects and why Bryan feels that now is a fascinating time for insurance.

Talking points include:

Innovating in-house - insurer success stories
How start-ups win - why a strong business model beats hype
The growth of embedded insurance and moving beyond acquisitions
Making claims savings - efficiency vs lower indemnity
Going “digital” and how to overcome the challenges facing insurers post-pandemic

Bryan Falchuk is also the host of The Future of Insurance Podcast. You can hear Matthew and Robin talking to Bryan in Season 1, Episode 19.

For more information on Bryan’s The Future of Insurance book series, go to https://bryanfalchuk.com/bookstore.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe how companies, from start-ups to incumbents, can compete in the insurtech space
Identify the possible future of insurtech funding in claims
Summarise some of the ways insurers can overcome the challenges they face from the pandemic and beyond

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 173 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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What can the insurance industry expect in 2022? We’ve gathered a panel of 16 innovation experts to give us their predictions for the year ahead.

Podcast 172, sponsored by Fadata, covers topics, themes and opportunities including the insurtech investment scene (valuations and opportunities), increase in mergers & acquisitions activity, ESG and climate change, operational excellence, talent war, cryptocurrency and the Metaverse.

Our panel of innovation experts includes:

Matthew Jones, Managing Director, Anthemis
Charles Burgess, CEO International Distribution, Munich Re Specialty Group
Premal Gohil, Head of Innovation Partnerships & Investments, GRS, Liberty Mutual Insurance
Sasa Brcerevic, Global Head of MGA Strategies, Aon
Ruta Mikiskaite, Head of Client Solutions UK and Ireland, Swiss Re
Jenny Williams, Portfolio Optimisation Director, Convex
Joan Cuscó, Global Head of Transformation, MAPFRE
Paolo Cuomo, Director of Operations, Brit Insurance
Liselotte Munk, CEO, Fadata
Keith Aylwin, Director, Alpha FMC
Daniel Prince, CEO, Rethink Underwriting
Adam Kemmis Betty, UK & Ireland Digital Leader, Marsh
Francois Forge, Head of Strategic Innovation, Wakam
Mark Allan, General Manager for Business and Specialist Products, Bupa
Debbie Smith, Chief Medical Officer, EMEA, Swiss Re
Dr Ali Hasan, Chief Medical and Healthcare Officer, Vitality

Listen to Episode 171 to hear InsTech London Partners Robin Merttens and Matthew Grant reflect on 2021 and share their own predictions for 2022.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Summarise predictions for the year ahead from industry experts
Describe where insurtech funding may be going in 2022
Explain some of the roles the identified key themes will play in the market

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 172 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Matthew and Robin wave goodbye to 2021 by reflecting on some of the key insurance, insurtech and innovation themes from the past 12 months.

Their Partners’ Chat - New Year special includes thoughts on a record year for insurtech investment, why now is a good time to be an MGA, and predictions for data and technology developments in 2022.

Talking points include:

Unicorns, angels and securing early-stage funding
The decline of incubators and accelerators
Embedded insurance and educating customers about risk
How data ingestion and extraction became a top business priority
Why brokers remain a key part of the value chain

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. All we are up to www.instech.london

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand the challenges around securing early-stage funding
Learn why embedded insurance is becoming attractive to customers
Learn why data ingestion and extraction is important to insurers

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 171 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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InsTech London was really pleased to be involved in a panel discussion on Allyship in the workplace hosted by The Camelot Network’s Inclusion & Diversity Think Tank and sponsored by Genasys.

The diverse panel explained what Allyship is, how to action it and the impact it can have in creating a truly inclusive society.

The speakers include:

Rebekah Bostan – Director of Research and Insight, InsTech London
Lethabo Motsoaledi – Co-founder, Creator and CTO, Voyc
Dr Joanna Abeyie MBE – Founder and Director, Blue Moon
Paul Jardine – Chairman, Asta and Chaucer

The discussion was moderated by Miriam Reason, Founder at Reasonful.

Talking points include:

What is Allyship, and why should you care?
Why is Allyship the most powerful thing you can do at work?
Why is the future of work about intersectional inclusion and Allyship?
What do all the relevant terms mean?

For more information on The Camelot Network, go to thecamelotnetwork.com.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe what Allyship is
Summarise why Allyship is an important part of the workplace
Explain how you can action Allyship and the impact it can have

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 170 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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The global pandemic and the shutdown of the Suez Canal in March highlighted the importance of the global supply chain and the risks involved in shipping goods around the world.

Tracking what happens at sea is a major challenge, however, innovations in data and technology are now allowing insurers and businesses to track ship and cargo movements from start to finish.

Matthew is joined on Podcast 169 by George Devereese and Turloch Mooney from IHS Markit, a global data provider and the primary source of information on vessels being used for international trade.

The conversation covers how technology is being used in the real-time monitoring of vessels and the data and analytics IHS Markit provides to marine insurers to assist with underwriting, risk allocation, and claims investigation/mitigation.

Talking points include:

The main risks involved in container ship journeys
How sensors are being used to track individual cargo containers
Using data to forecast global supply chain delays
Partnering with insurers and accessing IHS Markit data
The next steps in supply chain and marine insurance innovation

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe how maritime shipping data can be used in insurance
Compare some of the possible ways to track containers
Identify some of the additional uses of maritime shipping data

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 169 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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In October 2021, Getsafe extended its Series B funding round to $93 million, including investment from Swiss Re. The start-up is now a fully licensed insurer in Germany and operates as an MGA in the UK, targeting younger generations with personal lines insurance products.

Robin talks to co-founder and CEO Christian Wiens about how Getsafe has scaled since being founded in 2015, the company's plans for expansion, and innovation trends to watch.

Talking points include:

How to sell insurance to first-time customers
The benefits of being a full-stack insurer
Distribution channels for personal lines insurance
Changes in CEO responsibility as start-ups scale
Venture capital trends in Europe and the US

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Describe how a CEO's responsibilities develop as a start-up grows
Identify some of the dynamics of the venture capital market
Explain how the UK and Europe compare to the US when it comes to innovation

To learn more about digital insurance, visit the Getsafe's InsTech London profile page.

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 168 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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This week, we’re bringing you the highlights from our recent live event featuring companies providing and using near real time hazard data to speed up claims handling, reduce costs and provide more accurate underwriting.

Data is only any good if it can be easily embedded in the workflow - so we get practical and specific with all our guests to explore real case studies and challenges they have overcome.

Matthew leads off talking to CEO and founder of ICEYE Rafal Modrzewski and Head of Insurance Solutions Lisa Wardlaw.

Extracts follow from:

Forbes McKenzie, CEO, McKenzie Intelligence Services
Alun Jones, Chief Commercial Officer, Addresscloud
Andrew Smith, Chief Operations Officer, Fathom
Jonathon Hopper, Claims Manager, Atrium Underwriters
Colin Masson, Head of First Party Complex Claims, Beazley
Gethin Jones, Co-Founder & Executive Director, Skyline Partners

Talking points include:

Using radar satellite imaging technology to assess flood depths at individual building level
Tracking climate risks and risk movements in near real time
The potential and future role of parametric insurance for property risks
How new data and technology is improving climate change models
Using real time data to make faster claims payments

If you would like to hear more about the companies featured on this episode, click the links above to see additional content on their InsTech London member profiles.

Additional podcast episodes are also available for ICEYE, McKenzie Intelligence Services, Fathom, Atrium Underwriters and Skyline Partners.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand some of the ways that innovation is changing the claims process for climate risk
Compare sources of hazard data and uncover its importance in the claims process
Learn how better monitoring of hazard data could help improve the customer experience

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 167 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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When it comes to innovation, claims technology has not always got the level of focus it deserves.

That situation is changing though with several companies, including this week’s podcast guest, providing new technology solutions to speed up and improve claims processes.

Matthew talks to Jeremy Hyams, CEO and founder of Claims Consortium Group, about building a claims service provider, innovating at speed during Covid-19, and how its Synergy Cloud platform is helping the AA to manage home insurance claims in-house.

Talking points include:

Claims handling technology in practice
Building technology for third parties
The growth in remote claims assessments
Linking partners and customers through platforms
Validating claims using real-time weather data

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Explore why only a small proportion of investment by insurers goes into claims
Understand what claims handling technology is
Compare some of the trends around remote claims assessment technology

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 166 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Descartes Underwriting, founded in 2018, has scaled quickly to provide parametric insurance against climate risks to corporate clients around the world.

Co-founder & Head of Underwriting Sébastien Piguet joins Matthew on Podcast 165 to discuss trends in parametric insurance and Descartes' experiences with its clients.

Talking points include:

Why some corporates are replacing indemnity policies with parametric
Educating brokers and risk managers about parametric
Insuring solar and wind farms
Data sources for natural perils
The potential for parametric cyber insurance

Descartes Underwriting was featured in our report Parametric Insurance - 2021 outlook and the companies to watch, which is available to download for free to InsTech London members.

If you want to keep up-to-date with the latest parametric insurance news and developments, sign up for our Parametric Post newsletter.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand the value of parametric insurance
Explore the role parametric insurance can play in climate change mitigation
Compare some of the data sources for parametric insurance

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 165 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Start-ups looking to sell insurance products often struggle to secure the insurance capacity from incumbent (re)insurers they need as a managing general agent (MGA).

Ensuro is piloting an alternative source of insurance capital: using cryptocurrency funds from investors, locked in smart contracts on a blockchain, to underwrite risks.

Founder and CEO Marco Mirabella joins InsTech London's Henry Gale on Podcast 164 to discuss the opportunity for cryptocurrency to be used as insurance capital and how Ensuro's technology works.

Talking points include:

The crypto market and decentralised finance (DeFi)
The regulatory landscape for crypto insurance
Applications of parametric insurance
An insurance use case for NFTs (non-fungible tokens)

InsTech London's latest report, Demystifying Crypto: the insurance opportunities and challenges, sets out what the insurance industry should know about crypto in more detail.

To learn more about Ensuro, you can read an insight article we wrote about the company earlier this year, Cryptocurrency - the next capital pool for parametric insurance?

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand how crypto can be used as a source of capital in insurance
Explore some of the regulatory landscape around crypto
Identify an example of how NFTs can be used in insurance

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 164 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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The Managing General Agent (MGA) model has become a successful way for many insurtech startups to establish themselves, but the subject of this week’s podcast is a bit different to other MGAs in the marketplace.

Pen Underwriting was created by bringing together 12 companies in 2014. Its work covers claims, pricing, and distribution with more than £650 million in gross written premium per year.

Chief Business Development Officer Nick Wright joins Matthew on Podcast 163 to explain how Pen Underwriting supports its partners and why investing in innovation is a key part of the company’s approach.

Talking points include:

Advantages of the MGA model
Creating products for insurer partners
Monitoring the market and looking outside of insurance
The growth of parametric and usage-based insurance
Using telematics to mitigate risk

More information on Pen Underwriting is available from the company’s InsTech London member profile page.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Identify some of the benefits of innovation in insurance
Understand what is unique about MGAs and some of their advantages
Determine how telematics can be used to mitigate risk

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 163 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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We're bringing you the highlights and key insights from our property risk event at The Steel Yard in London.

‘Property Risk - What’s New and What Works?’ brought together experts in flood forecasting, digital twins, rebuild costs, remote assessment and more, to discuss new data and analytics solutions that are helping insurers understand the physical characteristics and risks of properties.

The episode begins with Robin in conversation with Todd Rissel, Chairman and CEO of event sponsors e2Value, and is followed by interviews with:

Mark Cunningham, WhenFresh
Olivia Iltcheva, Convex
Anthony Siggers, Archipelago
Jonathan Newbery, Zurich and Jonathan Jackson, Previsico
Jay Gentry, SafeGraph
Bob Frady, HazardHub (acquired by Guidewire)
Anthony Peake, Intelligent AI
Laurent de la Porte and Antonin de Benoist, Allphins

Talking points include:

What is important for insurance companies when looking for property-related data
What information has been hard to get, but is now available
How information for the US varies from the UK
What are some of the major sources of data from outside of the insurance industry
What are some of the data hubs and platforms now being used

If you would like to hear more about the work our guests and their companies are doing, click the links above to visit their respective InsTech London member profiles. Further podcast episodes are also available featuring Todd Rissel (Podcast 153), Mark Cunningham (Podcast 111), Archipelago (Podcast 145), and Bob Frady (Podcast 135).

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand the potential for data to transform the understanding of property risk for insurers
Explore some of the existing platforms and solutions available
Identify the factors that insurers should consider when selecting a property data partner

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 162 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Liberty Mutual Insurance is a global insurance company that embraces innovation, with a strong track record of building successful partnerships with technology companies.

Matthew talks to Brendan Smyth, SVP, Global Risk Solutions Innovation, and Premal Gohil, Head of Innovation Partnerships & Investments, to understand how Liberty approaches innovation projects and works with third parties to understand new insurance trends.

The episode also includes advice for start-ups on how to approach insurers with new ideas and what Liberty is looking for from potential data and technology partners.

Talking points include:

How to create a culture of innovation
Balancing innovation projects with day-to-day business
Building successful commercial partnerships
The importance of ecosystems and efficient integration
Comparing insurance innovation - differences between the US and Europe

Premal’s article, 5 Tips for ensuring Startup-Corporate collaboration success, is available to read on LinkedIn.

More information on Liberty Mutual Insurance is available on the company’s InsTech London member profile page.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Identify some of the impacts of innovation and its importance in the future of the insurance industry
Discern the roles required for successful innovation partnerships
Understand how incumbents and start-ups can work together and learn from each other

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 161 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Robin is joined by Concirrus CEO and Co-founder Andrew Yeoman on Podcast 160 to discuss how commercial insurers are beginning to use algorithms to support underwriting decisions.

The conversation covers the findings from the InsTech London report, A Practitioner's Guide: Algorithmic underwriting in commercial and specialty insurance, which examines where industry adoption is right now and what’s needed to move the technology forward.

Andrew shares his insights on the potential of algorithmic underwriting, plus practical examples of how Concirrus is using algorithms to identify marine risks and build dynamic pricing models.

Talking points include:

How underwriters are using algorithms
The challenges to wider industry adoption
Predicting behaviours through technology
‘Digital fracking’ and the importance of structured data
Automation as a journey and where we are on it
The balance of AI and human input

A Practitioner's Guide: Algorithmic underwriting in commercial and specialty insurance is available to download from the InsTech London website.

For more information about Concirrus, take a look at the company's InsTech London member profile page.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand how algorithms are being used to build dynamic pricing models
Recognise how algorithmic approaches support underwriting decisions
Distinguish how structured data improves the efficiency of underwriting algorithms

To continue learning about commercial insurance, visit the Concirrus profile page on the InsTech London website.

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 160 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Atrium Underwriters has been operating in the London market for almost 100 years and has established itself as one of the most forward-thinking insurers when it comes to innovation and new technology.

Underwriters Simon Lewis and Matt Greaves join Matthew on Podcast 159 to discuss where that drive for innovation comes from.

The conversation covers how Atrium assesses ideas and products for new opportunities like crypto, using technology to speed up claims and reduce costs, and how it supports start-ups through the Lloyd’s Lab and Product Innovation Facility (PIF) at Lloyds.

Talking points include:

Aligning innovation with day-to-day underwriting
Building an innovation culture
Assessing viability and accepting “fast fails”
Using natural language processing (NLP) to review claims
Collating location data for catastrophe risk underwriting

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand some of the opportunities that innovation can bring for insurers
Recognise how insurers are supporting start-ups and the potential costs and benefits
Compare some current forms of innovation and the impact they are having on the underwriting process

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 159 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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For underwriters, time spent searching for information is time lost to underwriting.

Terrene Labs, acquired by FRISS in April 2021, aggregates third-party data sources to help underwriters focus on the core of underwriting rather than the chore of data collection. The acquisition will expand FRISS's range of underwriting insights beyond risk detection analytics.

Matthew speaks to Piyush Singh, CEO of Terrene Labs, on podcast 155 to discuss why he left his senior role to launch a start-up, how Terrene Labs built its client base and why his business was acquired by FRISS.

Listen now to learn about:

The importance of classifying businesses accurately
How to find out a lot about a company from just four questions
How the insurer can become an expert advisor to its customers
The unusual data that can impact risk pricing that insurers don’t usually look at
The opportunities in small commercial lines insurance in the US

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

For more information on FRISS, go to friss.com

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Realise how technology sales can happen in insurance and how this has changed in the pandemic
Understand how businesses can be categorised and what happens with the data
Recognise how data collection can be automated and the hurdles to overcome

To continue learning about the essential data for underwriters, read our insight 50 free insurance data sets you'll need.

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 155 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Podcast 158 features the highlights from Part 1 of our first live event back at The Steel Yard in London and is packed with advice for start-ups looking to grow and future founders.

Ed Leon Klinger (Flock), Oliver Brew (CyberCube), Andre Symes (Genasys Technologies), and Jonathan Spry (Envelop Risk) returned to the InsTech London stage to discuss their experiences of the journey from start-up to scale-up.

They shared their insights with Matthew and Robin on surviving the ups and downs of early-stage growth and building successful products, right through to securing hundreds of millions of dollars in investment funding and much more.

Talking points include:

Market analysis and how to spot opportunities
Focusing on your USP and building the right team
The importance of data and how to get it from clients
The benefits of ecosystems and harnessing new technologies
Insurtech disruption vs insurer partnerships

If you would like to hear more from the speakers and companies involved in the event, you can listen to separate podcasts with Ed (Podcast 126), Andre (Podcast 106) and CyberCube CEO Pascal Millaire (Podcast 120).

Jonathan shared his insights on how to build a successful technology enabled MGA on Podcast 142.

Part 2 of the highlights from the event, featuring interviews with the founders of four new arrivals on the insurtech scene, will be available in a future episode of the InsTech London podcast.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Hear from established companies on the challenges facing start-ups and the key to ensuring their survival
Realise the importance of data for start-ups and where to source it
Compare some of the ways a start-up can build a team

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 158 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Health insurers have been on the front line of the COVID-19 pandemic. They have had to get to grips with the new peril of the COVID-19 virus, experience changes in demand and plan for the long term while adjusting to lockdowns and home working.

Mark Allan, Commercial Director UK Insurance at Bupa, joins Robin to discuss Bupa’s experience during the pandemic in the UK and what lies ahead.

Talking points include:

The challenges of being a health insurer during a pandemic
The long term impact of COVID-19
Digitising customer access and engagement
The challenge of legacy systems

Today’s podcast is sponsored by Fadata. Fadata has been providing software to the insurance market for over 30 years. Its modern insurance process platform, INSIS, spans the entire insurance product lifecycle for life, non-life and healthcare insurance. You can find out more about Fadata at www.fadata.eu.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand some of the impacts the pandemic has had on health insurers
Compare some of the ways that the pandemic has accelerated digitisation
Recognise the potential of embedded insurance for health insurers

To continue learning about the impacts of the pandemic on insurance, read our insight Covid-19 - Insurance innovation your time has come.

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 157 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Insurance Business Applications (IBA) has established itself as a genuine insurance innovator over the past decade, embracing new technologies to offer a full cycle property and casualty insurance platform in the cloud.

Chief Commercial Officer Karina Buch joins Robin to discuss the company's origins and growth so far, why global insurers like Zurich and AIG are choosing to use its IBSuite platform, and the potential of both embedded and parametric insurance.

Talking points include:

Why speed matters when building products
Re-platforming vs greenfield development
Covid-19 and the race to modernise
The demand and attraction of embedded insurance
Integrating external data for parametric triggers

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand what a full cycle insurance platform is and some of its benefits
Compare some of the differences between building a new platform or onto a preexisting one
Realise some of the potential opportunities within parametric and embedded insurance

To continue learning about platforms in insurance, read our report No-Code/Low-Code Platforms - A Bridge from Legacy to Digital?

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 156 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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For insurtechs to flourish, companies need to match their innovative technology solutions with market opportunities and an understanding of how the industry works.

Some of the best innovation in recent years has come from combining new technology with deep insurance knowledge and experience, and this week’s podcast guest is a great example. Originally an underwriter, Niall Barton co-founded Wrisk in 2015 and has gone on to become one of the leading figures in the UK insurtech scene.

Niall joins Matthew on Podcast 154 to discuss the growth of Wrisk, his experiences as a founder, developing insurance technology solutions, and building a business during Covid-19 lockdowns.

Listen now to learn about:

Changing careers and advice for aspiring founders
Crowdfunding and working with investors
Building vs buying technology platforms
Pivoting a start-up and embedded insurance opportunities
The growth of the UK insurtech scene

Wrisk was named as one of the companies to watch in our embedded insurance report, Insurance: to Embed, or not to Embed, which is available to download for free on the InsTech London website.

You can contact Niall directly on LinkedIn to discuss insurance, technology or holiday homes.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Realise where insurtechs stand in the UK insurance industry
Understand how to begin solving a technology problem with a start-up
Discern some of the different ways a start-up can obtain funding

To continue learning about insurtechs, read our insight This is the next stage, not the end, of the insurtech promise.

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 154 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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When you think of insurance innovation, there is a whole host of exciting start-ups and scale-ups that spring to mind, but this week’s podcast guest has been consistently innovating for the past two decades.

Todd Rissel founded e2Value 20 years ago and has built a company that now provides Insurance to Value (ITV) data and products to over 500 clients in the US and Canada.

Matthew and Todd discuss how e2Value has managed to stay relevant and move with the times, including its latest product offerings for estimating repair costs and gathering data about property characteristics.

Talking points include:

Why insurance knowledge matters when building technology
How to maintain customer relationships
Creating a digital, scalable underwriting process
Working with partners to refine new products
How companies approach innovation - UK vs the US

e2Value was named as one of the companies to watch in our Location Intelligence 2021 report, which is available to download from our website and free to InsTech London members.

More information on Structure Insurance Score (SIS) is available on the Willis Towers Watson website.

To find out more about Inspect Connect, go to inspectconnect.com.

More e2Value content from InsTech London is available on its member profile page on our website.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand the Structure Insurance Score (SIS) and how it works in the insurance market
Compare some of the ways innovation differs in the US and UK
Recognise where innovation in the industry might be heading

To continue learning about innovation in insurance, read our insight Covid-19 - Insurance innovation your time has come.

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 153 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Whether you are an established company or a new kid on the block, you need to be smart and flexible to make the most of new opportunities and stay ahead of the game.

ICE InsureTech is one of the companies that is helping the insurance industry do that, using its experience of building digital policy administration and claims management systems to tackle legacy issues and drive innovation.

CEO Andrew Passfield talks to Robin Merttens on Podcast 152 about the company’s ICE platform, providing more agility to clients and their customers in a digital world and their shared experiences of careers spent working in insurance technology.

Talking points include:

Helping start-ups go to market faster
Platform requirements for MGAs
Embedded insurance and industry trends
Using APIs to speed up renewals
Insurance technology and the speed of change
Walking football

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Realise how innovative platforms can offer some new opportunities to clients
Compare some of the promising trends in insurance
Understand where the insurance industry might be heading in the future

To continue learning about innovation in insurance, read our insight Covid-19 - Insurance innovation your time has come.

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 152 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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There has been no shortage of founders looking to transform insurance over the last five years, but turning innovative insurtech ideas into successful businesses is an incredibly tough challenge.

Jerad Leigh is the co-founder of Supercede, one of many companies we’ve worked with at InsTech London that have made the leap from 'early stage' to ‘established'.

He joins Matthew on Podcast 151 to share his experience of that journey and some great advice on how to build a business.

Talking points include:

How to test your idea before you quit your job
Whether to build or buy your technology
Where to look for seed funding
Juggling day-to-day operations with fundraising
Selling versus research? Tactics for getting your first clients
The power of communities

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Discern some of the important elements of founding a company
Understand how to get funding in an early-stage company
Realise some of the ways to help a new company grow

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 151 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Recorded after the InsTech London Summer Party, our first public event since Covid-19 restrictions were lifted, Matthew and Robin catch up for their quarterly partners’ chat.

The conversation covers their pick of the latest insurance and insurtech news stories, reaction to our report on embedded insurance, and even Robin’s restaurant recommendations.

Talking points include:

Face-to-face events and our return to The Steel Yard
Insurtech investment and lessons learnt from the last five years
Embedded insurance opportunities
The rise of the tech-enabled MGA
Climate change, ESG and the demand for data

The InsTech London report, Insurance: to Embed, or not to Embed, is available to download for free from the InsTech London website.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 149 page of the InsTech London website, or email cpd@instech.london.

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Founded in 2010, CoreLogic has established itself as a leading provider of location and property intelligence, with more than 500 insurers and reinsurers now using its products.

Mick Noland, General Manager for Insurance, joins Matthew to discuss the company’s growth over the last decade and the unique data sets that CoreLogic is creating for its insurance clients.

The conversation also covers recent investment in CoreLogic, how the company integrates with third-party providers, and the development of data and insights for catastrophe modelling and climate change risks.

Talking points include:

How insurers are using real estate data
Building a data-led approach to underwriting
Establishing unique identifiers for individual properties
The benefits of using platforms and APIs
The growth and importance of climate change risk information

More information on CoreLogic's Digital Hub Alliance is available here on the company's website.

CoreLogic was named as one of the companies to watch in our Location Intelligence 2021 report, which is available to download from our website.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand the value of property data in the insurance industry
Realise how a data provider can differentiate the different buildings in a dataset
Recognise how property data can intersect with climate change

To continue learning about property data in insurance, read our insight US Property Data: Is this as good as it gets?

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 148 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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While insurtech, start-up funding and data and technology developments are important to all of us, we also need to understand how the major insurers make money, what their needs are from technology and how they address the challenge of change.

William Hawkins, Director of Research for Europe at investment bank KBW, joins Matthew to share insights from his team's research into the mainstream world of insurance.

With incumbent insurers spending an annual IT budget of $200 billion how much is earmarked for innovation, and how should a technology company attract insurers as clients?

Talking points include:

The basics of how insurers make money
Why incumbent insurers struggle to innovate
What senior executives think about insurtech
MGAs and new distribution models
Which emerging technologies could become the norm

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Realise what is holding some incumbents back from innovating
Understand what the linear adaptation model is and how to break free of it
Discern some technologies that are receiving investment in the insurance industry

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 147 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Skyline Partners and AEGIS London have launched a new parametric product to provide US small and medium business owners with cover in the event of a shooting.

The Active Assailant policy uses police department data to define when an event has taken place, triggering a non-damage business interruption cover payment of up to $50,000. An initial launch is taking place in Dallas, Texas with the aim of scaling the policy out to other states across the US.

Skyline Partners Co-founder Gethin Jones and Calum Williams from AEGIS London join Matthew to discuss the product’s development and how parametric insurance can help fill the protection gap left by traditional policies.

Talking points include:

How insurers can work with tech companies
Using data to create parametric triggers
Selling insurance products through a broker network
Launching and scaling a business
Skyline’s experience of working in the Lloyd’s Lab

Skyline Partners is featured in our ‘Parametric insurance: 2021 outlook and the companies to watch’ report, which is available to download from our website and free for InsTech London members.

More information on the Active Assailant insurance product is available on the AEGIS London website.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand what parametric insurance is
Recognise why an active assailant product was developed and how it is offered
Realise some of the legal and regulatory hurdles that parametric insurance can encounter

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 146 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Archipelago is aiming to improve the data shared between insurers and their corporate clients related to property risks.

Archipelago is going directly to the original data sources - upstream from insurers to the risk manager and building owners. This is then collated and shared on a platform with brokers and selected insurers.

Co-founder and CEO Hemant Shah, previously founder of catastrophe modelling company RMS, joins Matthew to discuss how Archipelago is improving risk reduction and better access to reliable insights between all parties.

Talking points include:

Finding the right problem to solve
Building trust and sourcing data directly from customers
Replacing spreadsheets and emails with technology
The benefits of the network effect and collaborating with partners across the full value chain
Launching a company remotely

Archipelago was named as one of the companies to watch in our Location Intelligence 2021 report, which is available to download from our website.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand how property data can be sourced and updated
Realise how data can benefit the insurer and insured alike
Recognise some of the ways underwriters can utilise property data

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 145 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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The attraction and vast potential for ‘embedding’ insurance products has made it one of the hottest topics of 2021.

Robin Merttens chats to Simon Torrance on Podcast 144 about the opportunities offered by embedded insurance and insights from the InsTech London report, Insurance: to Embed or not to Embed.

Talking points include:

The definition of embedded insurance
Embedded success stories from around the world
Why customers like embedded solutions
Third-party distributors and platform business models
The challenges facing incumbents

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Insurance: to Embed or not to Embed will be available to download on the InsTech London website from 9am on Thursday 1 July. The report takes an in-depth look at what embedded means in practice, the emerging opportunities, and the companies who are making it work.

Join Robin at 12pm on 1 July as he discusses the findings from the report in a Live Chat with Franck Pivert, Chief Revenue Officer, Wakam; Jean-Charles Velge, Co-Founder, Qover; Louisa Murray, Chief Operating Officer (UK & Europe), Railsbank.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Understand what embedded insurance is and how it differs from some pre-existing solutions
Realise some of the opportunities embedded insurance offers and its value in the future
Recognise how incumbents could benefit from embedded insurance and what is holding them back

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 144 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Tesselo is one of the companies looking to help its clients manage the impact of climate change, using satellite data and remote sensing to monitor tree and crop health and support forest owners and farmers in mitigating risks.

The company, based in Lisbon, is now exploring insurance applications for its data and analytics and was recently selected to join Cohort 6 of the Lloyd’s Lab.

Matthew talks to Chief Strategy Officer and co-founder Marine Utgé-Royo on Podcast 143 to discuss how Tesselo’s technology is tracking changes in forests and how it can help with compliance to environmental regulation.

Talking points include:

Measuring forest health and carbon sequestration bonds
Building High Definition vegetation models and risk maps from satellite data
Closing the insurance protection gap
What Tesselo's clients think about insurance
Parametric solutions for fire and flood risk
The advantages and opportunities provided by the Lloyd’s Lab

More information on the companies and technology helping insurers to identify and manage climate change risks is available in our Location Intelligence 2021 report, which is free to InsTech London members.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Comprehend some of the different types of data associated with the environment and how they're sourced
Realise the actionable insights that can come from environmental data
Understand how data can help manage climate change and its value in CSR (Corporate Social Responsibility) and ESG

To continue learning about the intersection of insurance and climate change, read our insight Regulation – the next innovation super-charger for climate change risk assessment?

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 143 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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The Managing General Agent (MGA) business model, by which companies can underwrite risks without retaining capital, has proved popular among insurtechs looking to use new technology to improve underwriting.

So how do you set up a successful MGA? Matthew was joined by leading figures from tech-enabled MGAs when he hosted a panel at the 2021 Virtual KBW European Financials & Insurtech Conference.

The panelists were Elizabeth Jenkin (Chief Commercial Officer at Nimbla), Graham Elliott (CEO of Azur), Alastair Speare-Cole (President of Insurance at QOMPLX) and Jonathan Spry (CEO of Envelop Risk).

Talking points include:

Why to set up an MGA
How to make better use of data
Innovating vs investing in innovators
Data sharing
The future of MGAs

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

Comprehend how data can be utilised by modern MGAs
Realise some of the benefits of innovating for MGAs and why it is necessary for the future of the insurance industry
Understand how to set up an MGA and what makes them unique

To continue learning about the benefits of MGAs, read our insight MGAs: the fast track to insurance innovation?

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 142 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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Robin steps back in as host this week to find out more about Sotera Heritage from co-founder Elizabeth Marston.

Sotera is using AI and machine learning to create irrevocable digital identities for ancient antiquities, helping insurers to accurately verify objects and provide tools for law enforcement agencies in the fight against the illicit sale of stolen artefacts.

Talking points include:

Digital fingerprints for antiquities
Creating patterns through image recognition
Tracking high-value objects in real-time
Building a solution for insurers
Crowdsourcing data through partnerships

The conversation also covers a shared love of wine as they discuss Elizabeth’s role at the Marston Family Vineyard in Napa Valley and the impact of last year’s devastating California wildfires.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 141 page of the InsTech London website, or email cpd@instech.london.

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Gamma Location Intelligence helps insurers to understand property-based risks by providing accurate location data to support underwriting decisions.

The company combines its own data sets with information from partners and third parties to provide a clearer view to clients on risks including flooding, subsidence, fire and crime.

Chief Commercial Officer Richard Garry joins Matthew to discuss Gamma’s approach, its technology solutions and how clients are making use of its data.

Talking points include:

Pinpointing risks through geocoding
Automating declines and referrals
Using maps vs risk and accumulation scoring
Working with data partners
Identifying new data sources

Gamma Location Intelligence was named as one of the companies to watch in our Location Intelligence 2021 report, which is available to download from our website.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 140 page of the InsTech London website, or email cpd@instech.london.

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The accelerated shift to digital over the past twelve months has raised the profile and importance of pricing platforms in insurance.

AkinovA is one of the companies finding success in the space, with its digital marketplace allowing buyers and sellers to carry out transactions wherever they are in the world.

Matthew talks to Co-founder and CEO Henri Winand on Podcast 139 about how the platform helps in the creation of new insurance products and gives the owners of the risk a better way to optimise their capital.

Talking points include:

Matching brokers with the right investors
Meeting the challenges posed by intangible assets
The importance of standards
Creating parametric insurance products
Improving business interruption cover post-Covid

AkinovA is one of the featured companies in our report, ‘E-Trading Platforms: Challenges, Opportunities and Imperative’, which is available to download for free.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 139 page of our website, or email cpd@instech.london.

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Insurance policies may leave businesses exposed to uninsured economic loss in the event of a hurricane or earthquake, because of excess, deductibles and exclusions.

New Paradigm Underwriters offers parametric insurance products which use the wind speed of hurricanes and shake intensity of earthquakes to determine payouts to their clients in North America.

Co-founder Evan Glassman joins Matthew on Podcast 138 to discuss New Paradigm’s technology and how to build parametric products.

Talking points include:

Measuring hurricane-force wind speeds
Basis risk in traditional and parametric insurance
The parametric insurance community
The benefits of parametric products to protection sellers
Educating brokers and buyers about parametric

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 138 page of the InsTech London website, or email cpd@instech.london.

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Covid-19 caused an overnight demand for digital primary healthcare services accelerating major improvements in how we all access and interact with providers.

Dr Anushka Patchava, Deputy Chief Medical Officer at Vitality, joins Robin on Podcast 137 to discuss what that digital shift has meant for life & health insurers over the past 12 months, and the challenges that still lie ahead to achieve true digital engagement and improve access to health data.

The conversation also covers Anushka’s experience of moving from a medical career into insurance and her role as an Expert Advisor to the United Nations.

Talking points include:

How healthcare providers reacted to Covid-19
What life & health insurers can learn from home and motor products
Incentivising customers to share health data
How legacy technology impedes digital delivery
Using blockchain for healthcare

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 137 page of the InsTech London website, or email cpd@instech.london.

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Flood is the most pervasive hazard in the United States, but despite the huge scale of the risk there are major challenges around the provision of adequate flood cover based on accurate, real-time data.

JBA Risk Management has spent the past decade developing flood models covering 99% of the world’s landmass and has leveraged that experience to provide new flood hazard maps and real-time modelling for US insurers.

Matthew finds out more on Podcast 136 from Jane Toothill, Managing Director, JBA Risk Management Ltd, and Matt Reid, Managing Director, JBA Risk Management Inc.

Talking points include:

Integrating flood data into decision-making processes
Applying global insights and knowledge to US extreme weather events
Real-time probabilistic modelling through JBA’s FLY technology
Catastrophe modelling for climate change scenarios
The state of the US NFIP and the emergence of a private US flood insurance market

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

You can read an edited transcript of the conversation from Podcast 136 on the InsTech London website.

JBA Risk Management was named as one of the companies to watch in our recent Location Intelligence 2021 report. More content is also available on the company's InsTech London profile page.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 136 page of the InsTech London website, or email cpd@instech.london.

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Good data helps insurers to price and manage risks more effectively, but only if the right information is available, affordable and easy to integrate into underwriting processes.

HazardHub are providing solutions to those challenges by supplying insurers with data for perils like flood and wildfire and unique property risk information, including the location of every fire hydrant in the US.

The company was selected to join the Lloyd’s Lab last year and was named as one of the companies to watch in our new Location Intelligence report.

HazardHub Co-founders Bob Frady and John Siegman join Matthew on Podcast 135 to discuss the types of data they’re offering and how they’re making it affordable and easy for clients to use.

Talking points include:

Accessing real-time data via APIs
Lessons learned from the Lloyd’s Lab
Harnessing technology to cut costs
Pinpointing wildfire risks through modelling
How to make clients confident about data

For more information on HazardHub's AgentRiskView, go to agentriskview.com

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 135 page of the InsTech London website, or email cpd@instech.london.

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Artificial intelligence has opened up a wealth of opportunities for both insurers and insurtechs, but turning AI’s vast potential into scalable, successful technology solutions is a major challenge.

Tractable is a great example of a company that has managed to do it, with its AI solution for assessing vehicle damage now being used worldwide to process thousands of claims every day.

Co-founder and President Adrien Cohen joins Matthew to discuss Tractable’s global growth, the challenges of working with AI, and what the company has planned for property insurance.

Talking points include:

Why insurance is a great use case for AI
Data challenges and training AI systems
Why insurers struggle to develop solutions in-house
Spotting opportunities and expanding into different markets
Convincing customers about new technology

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 134 page of the InsTech London website, or email cpd@instech.london.

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By installing low-cost, easy to use sensors, Safehub is creating unique insights on how a building would react in the event of an earthquake.

The technology continuously monitors a building’s natural frequency to create a profile of potential vulnerabilities and a baseline for assessing structural damage if catastrophe strikes.

Co-founder and CEO Andy Thompson joins Matthew to discuss how Safehub is helping to reduce risk and why the wider adoption of affordable sensors benefits both customers and their insurers.

Talking points include:

Making faster, better decisions through data analysis
How different earthquakes affect different buildings
Using technology to spot inaccessible damage
Understanding vulnerabilities through building frequencies
Why user experience is crucial for new technology

The RFID Journal article mentioned in the discussion can be found here - https://www.rfidjournal.com/iot-shakes-up-building-intelligence-with-earthquake-sensor-management

Safehub is listed as one of the companies to watch in our new Location Intelligence report, which is free to download until the end of April.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 133 page of the InsTech London website, or email cpd@instech.london.

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Nigel Walsh from Google Cloud steps in as a guest host on Podcast 132 to talk to Matthew about our new report, Location Intelligence 2021 - the Companies to Watch: Where, what and how risky?

The report offers a comprehensive look at the technology helping insurers identify and manage risk, and profiles more than 50 companies that are leading the way in the provision of location intelligence.

Talking points from Nigel and Matthew’s discussion include:

Key considerations for pricing and selecting risks
Data and developments for supporting claims
Insights for residential and commercial property
How location intelligence can help with ESG
Consumers, trust and having too much data

Our Location Intelligence report is free to download until the end of April.

You can get your copy from: https://www.instech.london/insights/location-intelligence-2021-companies-watch-where-what-how-risky

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 132 page of the InsTech London website, or email cpd@instech.london.

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Robin and Matthew catch up for their quarterly Partners’ Chat on Episode 131 to discuss the latest news and themes emerging in insurance.

Talking points include:

Whether Covid-19 has actually accelerated innovation
Why Robin is expecting a rise in insurtech M&A activity
The emergence of real AI insurance products and solutions
How Zego managed to become the UK’s first insurtech unicorn
Vaccines, face-to-face dinners and a return to The Steel Yard

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 131 page of the InsTech London website, or email cpd@instech.london.

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Changes to the US government’s National Flood Insurance Programme have created opportunities for insurers to offer alternative solutions for protection against flood risk.

Fathom is one of the technology companies helping insurers to do that by providing accurate flood modelling hazard data for the entire US, down to a resolution of one metre.

Matthew is joined on Podcast 130 by Fathom’s Chief Operations Officer Dr Andrew Smith and Chief Research Officer Dr Oliver Wing to discuss the creation of its US flood model and how Fathom evolved from a university research project into a successful commercial product.

Talking points include:

the impact of different types of flooding
making data consumable through technology platforms
tracking vulnerability as well as hazards
the key focus areas for growing a business
why insurance technology is attracting interest from other sectors

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If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 130 page of the InsTech London website, or email cpd@instech.london.

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The most useful insurance products are often a combination of a simple concept powered by complex technology.

Flyreel’s AI Assistant is a great example, harnessing the potential of AI in a practical application that allows policyholders to conduct self-inspections using their phone camera.

Founder and CEO Cole Winans joins Matthew to discuss how insurers are using Flyreel’s technology to create a comprehensive baseline record for underwriting, risk management and claims. Cole also shares some great tips on starting a company, finding customers and how to scale a business.

Talking points include:

Balancing AI with human intervention
How to sell to insurers
Developing portfolio risk characteristics through data
Why a mutual customer benefit is vital
Building a company culture and collaboration

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If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 129 page of the InsTech London website, or email cpd@instech.london.

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Using its own constellation of microsatellites, ICEYE is providing insurers with high-resolution, building-level flood depths around the world immediately after an event.

VP of Solutions Charles Blanchet joins Matthew to discuss how the company is making satellite technology commercially viable, and how insurers are now able to provide rapid flood loss estimates and efficient claims settlements.

Talking points include:

How synthetic aperture radar can see through clouds
Why the insurance division of this company has been engaged by leading insurers in only 12 months
How aerial imagery is augmented with third-party data
Parametric product solutions
Making a complex offering easy to use

Look out for ICEYE on our Live Chat panel on Thursday 1 April. The company will also be one of more than 60 featured in our forthcoming Location Intelligence report.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 128 page of the InsTech London website, or email cpd@instech.london.

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The ability to accurately forecast annual changes in the likelihood of damaging hurricanes, cyclones and typhoons occurring has been a challenge in the past. Now, with advances in technology, research and the use of AI, new companies are emerging with techniques to provide insurers with the evidence they need to confidently change their assessment of potential catastrophe risks over the short term (less than one year).

Australia-based reask is rethinking how catastrophe models are built, with a global solution that has caught the attention of leading insurers and investors.

Co-founders Nick Hassam and Thomas Loridan join Matthew on Podcast 127 to discuss how they are helping insurers understand climate change, and why it is driving a greater frequency and intensity in natural disasters.

Talking points include: * Why today’s models need a global focus * Seasonal forecasting * Machine learning and neural networks * Integrating new approaches with historical views * Tracking storms after landfall

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If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 127 page of the InsTech London website, or email cpd@instech.london.

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Since its inception in 2015, Flock has grown from a promising insurtech to setting its sights on becoming a truly global insurance provider.

The company’s micro-duration policies have made it a market leader for insuring drone flights, and it launched Flock Motor last year to provide flexible, digital-first products to the commercial motor space.

CEO Ed Leon Klinger joins Matthew to discuss the company’s growth, its new connected vehicles division, and a whole lot more.

Talking points include:

Finding funding and building a brand
Identifying and researching new markets
How to innovate with insurers
Augmenting traditional datasets
Embedded insurance solutions

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If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 126 page of the InsTech London website, or email cpd@instech.london.

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A lack of standardisation and the ability to transfer data through the entirety of the insurance lifecycle remains a major challenge for the industry.

Charles Taylor InsureTech CEO Arjun Ramdas joins Matthew on Podcast 125 to discuss data collaboration between insurers, MGAs and brokers, and how Charles Taylor’s technology is supporting the Lloyd’s market.

Talking points include:

Moving from on-prem to SaaS tech solutions
The shift towards platform solutions
Delegated Data Manager (previously known as DA SATS)
Minimising paperwork through automation
Forging partnerships with Systems Integrators

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 125 page of the InsTech London website, or email cpd@instech.london.

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Money is the rocket fuel for business growth, but raising funds is a major challenge for almost every company looking to scale.

So how do you do it? Matthew asks three founders who secured early stage funding for their tips. Goncalo de Vasconcelos (Rnwl), Sam White (Stella Insurance) and Jonathan Spry (Envelop Risk) share the lessons they learned in turning start-ups into scale-ups.

The conversation was recorded from Raising Money: The Founders' Stories, an InsTech London Live Chat sponsored by Genasys Technologies. CGO Andre Symes also shared his insights on the key characteristics Genasys sees in successful start-ups.

Talking points include:

Identifying potential brand advocates
Crowdfunding vs bootstrapping
What to expect from angel investors
How to spot when you’re wasting your time
The importance of having a strong narrative

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 124 page of the InsTech London website, or email cpd@instech.london.

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Since forming part of the first Lloyd’s Lab cohort in 2018, Parsyl has established itself as an innovative technology company, global cargo insurer and more recently, a vital part of the fight against Covid-19.

CEO and Co-founder Ben Hubbard joins Matthew on Episode 123 to discuss the company’s rapid growth.

Listen now for more on how Parsyl is using sensors to keep vaccines safe in transit, combining traditional and parametric insurance, and why companies no longer have to ‘ship and pray’.

Talking points include:

Using data and automation to improve cold chains
Designing technology that users understand
Working with government organisations
MGAs and launching a Lloyd’s syndicate
Scaling at speed and future plans

You can read edited highlights of the conversation on the Episode 123 page of the InsTech London website.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 123 page of the InsTech London website, or email cpd@instech.london.

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Robin Merttens talks to guest host Mark Geoghegan ahead of the release of our new report on e-trading of reinsurance and complex risks.

E-Trading Platforms: Challenges, Opportunities and Imperative examines the renewed interest in the platforms space, accelerated by Covid-19, Lloyd’s Blueprint Two and the needs of increasingly demanding customers.

Talking points include:

What’s needed to help e-trading catch on
The lessons learned so far
Who is doing what in the platform space
How to get brokers on board
The role that Lloyd’s has to play

E-Trading Platforms: Challenges, Opportunities and Imperative is available to download from the InsTech London website.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 122 page of the InsTech London website, or email cpd@instech.london.

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On Podcast 121, Matthew Grant talks to Mark Patterson from Deloitte about its survey, The Future of Home and Motor Insurance.

The survey is the result of interviews with 8,000 consumers across 12 countries. Mark Eastham, CEO of Avantia, which sells insurance under its HomeProtect brand, joins the discussion with a view from insurance.

Talking points include:

The importance of simplicity
Pros and cons of embedded insurance products
Connected devices and what’s holding the market back
Flexibility of policy systems
Why parametric solutions are capturing consumer attention

Download the Deloitte report here.

Read edited highlights of the conversation on the InsTech London podcast page.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 121 page of the InsTech London website, or email cpd@instech.london.

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The increasing threat from cyber attacks has presented the insurance industry with its biggest opportunity in over a century, according to Pascal Millaire.

The CyberCube CEO joins host Matthew Grant to discuss the expansion of the cyber insurance market since his first podcast appearance in 2019, and why the world’s largest insurance institutions are turning to CyberCube to manage their cyber exposures.

Talking points include:

Business interruption and lessons from Covid-19
The role of data, and how to access it, in improving modelling capabilities
Establishing clear exclusions and lines for cyber risk
How brokers are engaging with their clients and using analytic tools
Why regulation is key to tackling cyber risk
Capital markets and public-private partnerships

Learn more about CyberCube on their dedicated member's page on the InsTech London website.

Sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 120 page of the InsTech London website, or email cpd@instech.london.

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This week we're hearing from a well-known leader from one of the largest global speciality insurers, AXA XL and someone who always provides a refreshing perspective on what is happening around us.

The core purpose of insurance is to provide a safety net for customers. As the industry looks at improving its own efficiency, is it at risk of losing sight of that purpose?

Robin Merttens is this week's host, and our guest is Parul Kaul-Green, Chief of Staff, AXA XL Asia and Europe.

Talking points include:

The importance of context in digital transformation
What commercial teams can learn from the consumer side
Accelerating disruption to meet Covid challenges
Becoming a true partner to the customer
Tackling the industry's diversity issues

Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 119 page of the InsTech London website, or email cpd@instech.london.

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After the rollercoaster of 2020 it’s a brave soul that’s willing to commit to what 2021 will look like. But running a global network of talented and successful people means that we have been able to dip into the collective wisdom of 20 of our friends and supporters from InsTech London.

We crowdsourced what is top of mind from some of the best people to predict the year ahead – i.e. those that are part of making it happen.

One investor, two reinsurers, three consultants, five Lloyd’s syndicates, six growing insurtechs, and three others – all that was missing was the partridge and the pear tree.

Scrubbed and polished - find out what the movers, shakers and thinkers at PKF, Munich Re, Swiss Re, EY, PwC, Deloitte, Brit, Talbot, Convex, Wakam, Chaucer, Concirrus, CyberCube, Blink, Riskbook, Flock, Zego, Insurtech Gateway, Voice of Insurance, Miller and FintechOS had to say.

So much in 40 minutes:

Why platforms will be so powerful, finally
Climate change - here it comes
Data - still hard to extract, but will be more in demand
Trust - can insurance win it back?
Outsiders - who's going to be revealing their true colours this year?
Parametrics

And much much more.

Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 118 page of the InsTech London website, or email cpd@instech.london.

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A pause from interviewing our usual guests this week as Matthew Grant and Robin Merttens - the InsTech London partners - are back to reflect on the year that's passed and what's coming up.

Find out:

how we've been getting on putting some of the insurtech offerings to the test - personally
high and low points of the year
the insured and uninsurable
from real life to digital in 26 steps

and more random recollections. Normal service will be resumed soon.

Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 117 page of the InsTech London website, or email cpd@instech.london.

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Rod Fox co-founded TigerRisk Partners in 2008 after spotting a gap in the reinsurance market. Just over a decade later, the company has established itself in a leadership role and a reputation for innovation.

Rod joins Matthew on Episode 116 to discuss how the company has grown, the future of the broker, and why he feel right now is the most interesting time for insurance.

Talking points include:

Solving problems through technology
The future of placement platforms
Protection gap and opportunities
Embedded insurance solutions
Building a culture to attract talent

Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 116 page of the InsTech London website, or email cpd@instech.london.

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Covid-19 has led to insurance companies ramping up the speed of their digital evolution, but relying on third-party services like a cloud provider creates new external risks that need insuring.

Parametrix Insurance was launched 18 months ago to protect businesses from the hidden costs of going offline. As well as attracting strong interest from brokers, the company also had a parametric product named after them in the Lloyd’s Lab.

Co-founder and CTO Neta Rozy joins Matthew on Episode 115 to discuss the company’s rapid growth and how they’re using technology to monitor thousands of digital services worldwide.

Talking points include:

Tailoring solutions for large and small businesses
Defining payouts without physical losses
Why brokers love parametric products
What to look for in potential partners
Standing out and scaling at speed

Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 115 page of the InsTech London website, or email cpd@instech.london.

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To provide the right insurance for homes and workplaces, insurers have to be sure of the exact location of the assets.

But 500 years on from the creation of the UK’s Royal Mail, the challenge of knowing where something is and what surrounds it remains.

Addresscloud is one company rising to that challenge. Five years on from launch, it has processed 32-million addresses and 25-million buildings, with the data being used to help insurers quote and bind, fight wildfires in the US and even for organic vegetable deliveries.

Founder and CEO Mark Varley joins Matthew to discuss where the idea came from and how the company has secured a strong list of clients in the UK, US and Europe.

Talking points include:

Identifying and processing useful data sources
Using analytics for higher resolution modelling
Why big tech isn’t always best on geocoding
Bootstrapping vs external funding
The benefits of working with clients outside insurance

Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

To claim 0.5 hours for this podcast, go to the Episode 114 page of the InsTech London website, or email cpd@instech.london.

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Blink Parametric’s new Hurricane Non-Damage Business Interruption solution, developed in the Lloyd’s Lab, cuts waiting times for payouts from months to days.

It’s the latest product from a company that has emerged as a leader in parametric solutions through identifying the right data and an innovative technology platform.

CEO and Co-founder Paul Prendergast joins Matthew to discuss his experience of the Lloyd’s Lab, the benefits of parametric solutions and some great advice on growing a successful company.

Talking points include:

Making parametric solutions work for underwriters
Distribution and the route to market
Establishing partnerships with insurers
Building trust between customers and insurers
Opportunities in new asset classes

Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Turning a start-up into a successful company requires the ability to clearly identify customer problems and spotting market opportunities for growth.

A conversation with a friend about eBay led Robin Roberson to found WeGoLook, which grew from mitigating risks around online purchases to helping assess property damage from natural catastrophes.

Robin joins Matthew on Podcast 112 to share her inspiring story on growing a new business, leveraging technology and her new role at Claim Central Consolidated.

Talking points include:

Switching careers and starting a company
Why start-ups need to shift and pivot
Finding the balance between people and tech
Cybersecurity and data protection
The challenges for female founders

The report on the success of female founders can be found here

Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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A shortage of data isn’t a problem in insurance but identifying sources that are high-quality can mean a lot of shopping around.

WhenFresh is one company looking to speed up that process, through what Co-founder Mark Cunningham calls a ‘digital supermarket’ of curated choices for insurers and lenders.

He joins Matthew on Podcast 111 to explain how the technology works and why WhenFresh should be “the least exciting company” that insurers work with.

Talking points include:

Getting trusted data during Covid-19
Identifying new sources and partners
Moral hazards and customer experience
Why insurers should embrace pre-fill
The hidden costs in property valuations

Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Insurance might be “swimming in data” - but without actionable insights that data is just noise.

Matthew catches up with Paul Mang, Chief Innovation Officer at Guidewire to explore the latest developments in innovation, modelling and interpreting data to advance the understanding and management of risk.

Talking points include:

Parallels between biotechnology and insurance
Sense-making of data for actionable insights
The challenges of managing cyber risk
Innovating through the Guidewire Marketplace
The hype vs reality of IoT and sensors

Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Founded in 1863, Swiss Re is one of the world’s largest reinsurance companies and is well known for its innovative use of technology, data and willingness to address global issues like climate change.

Head of Property & Speciality Solutions Gianni Biason joins Matthew on Podcast 109 to discuss the opportunities for growth in insurance, building new technology solutions for clients, and what Swiss Re is looking for from external partners.

Talking points include:

Areas of focus at Swiss Re
Balancing partnerships between early-stage and established companies
Parametric insurance growth and opportunities
Understanding the risks from climate change
What insurers can learn from Covid-19

Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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We're back talking directly to a senior executive from a major reinsurance company about their views on innovation and what they see as the industry’s major challenges.

Andres Webersinke, Global Chief Underwriting Officer for Life/Health at Gen Re, joins Matthew on Podcast 108 to reveal the rethinking of customer relationships and harnessing new technology

Listen now for more on:

How Covid-19 has kickstarted innovation
Changing risks and influencing behaviour
Building customer loyalty through regular communications
The lessons to learn from Asia
How insurtechs can work with Gen Re

Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Insurance is about managing risk, but so is law - and both industries are discovering the changes and challenges from new sources of data, remote working and the power of platforms.

LawBite was founded in 2011 to provide affordable and accessible online access to legal services and is now supporting over 1,000 small/medium sized businesses.

Founder & Chairman Clive Rich joins Matthew on InsTech London Podcast 107 to discuss the company’s beginnings and growth, and how it uses technology to embed legal support into everyday transactions.

Talking points include:

Reaching an SME audience through new technology
Matching clients to the right legal support
Using data science and machine learning
Working with insurers and new partnerships
Running a business remotely

Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Staying relevant and able to embrace new technology is a big challenge for any established company.

Despite being 20 years old, Genasys Technologies continues to innovate and work on new solutions for emerging and establishing companies, deploying policy administration systems for insurance products, including no-code solutions.

CGO Andre Symes joined Matthew on Podcast 106 to discuss the company's approach to innovation, how Genasys is partnering with others and what has driven its growth over the past two decades.

Talking points and lessons include:

Combining the best of legacy with new technology
Implementing no-code solutions
Designing products at speed
Building a business with no external funding
Expanding to the UK and US

Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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One of the most effective uses of data and analytics in insurance is to prevent fraud both at the point of underwriting and from claims.

Jeroen Morrenhof founded FRISS in 2006 and today the company has over 180 implementations of its technology around the world. Identifying potential fraud creates savings direct to the bottom line - Jeroen believes FRISS has saved its clients over 1 billion dollars.

Join Matthew Grant as he finds out what motivated Jeroen to start the company and lessons from the last 14 years including:

the choice between bootstrapping and bringing in external funding
understanding the "fraud funnel"
keeping ahead of the latest approaches to fraud during Covid-19
using third-party data sources and in-house experience
why the company is returning again to the UK

More details about FRISS on the company website and for details of FRISS expansion into the UK contact Martyn Griffiths.

Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Five years ago Kate Stillwell had a vision of how she could help people recover quickly after they had suffered the effects of an earthquake. Today she has set up a company, acquired clients and gained insurance capacity.

Jumpstart is now providing parametric earthquake insurance cover for homeowners in California and exploring expansion into other states.

CEO and founder, Kate Stillwell, joins Matthew to explain what inspired her vision for Jumpstart and how its products differ from conventional insurance.

Listen now to learn more on:

Turning a vision into a viable business
Identifying opportunities for new solutions
Building consumer trust using public data
Raising capital and finding partners
Why capacity is key for parametric solutions

If you are interested in learning more about companies like Jumpstart, look out for our new report 'Parametric Insurance: 2021 outlook and the companies to watch'.

Published on Thursday 1 October and available from our website.

Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

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InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

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Google’s products are playing an increasingly important role helping insurance companies innovate and grow. There are also lessons for everyone in how the company has developed a culture to keep its own innovation fresh and relevant.

Marcus East, Technical Director, Office of the CTO at Google, joins Matthew on Episode 103 to explain how Google is driving change in the industry, and share some fascinating insights into Google’s culture of innovation.

Talking points include:

Lessons on the role of culture in fostering innovation in within large companies
The future of AI and Machine Learning
Advice for selecting cloud partners
Case studies from the UK and the US
Support for start-up and early-stage companies
Where Google sees the biggest opportunities in supporting insurance companies

Look out for our future live chat discussions with Marcus and his colleagues from the Office of the CTO.

Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

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InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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There is no shortage of ideas, and opportunities, for starting up new companies in and around insurance, but scaling fast, with access to capital, capacity and connections is critical.

Stephen Brittain is the Co-founder of Insurtech Gateway, an incubator and fund offering start-ups advice, investment and capacity, with a portfolio that includes By Miles, FloodFlash and Jumpstart.

He joins Matthew on Episode 102 of the podcast to give an investor’s view on the market and some great insights for founders.

Talking points include:

Defining an underserved target market
How to scale at speed
Identifying insurance advocates and investors.
New solutions for “uninsurable” risks
Proving performance through metrics

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

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InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

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Launched in 2013 Quantemplate was one of the early insurtech stories in the London and US, but after a few years things went quiet. Quantemplate had not gone away, but instead had been busily building up its technology to organise, clean and harmonise the variety of data being used by insurers around the world.

In this episode Matthew Grant talks to Scott Quiana to find out:

How an emerging company found its product-market fit
Why it's so important to be part of the client workflow and how to do so
Deploying Machine Language and Artificial Intelligence at scale
Lessons for all entrepreneurs looking to move from beyond start-up to scale-up.

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

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InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Matthew Grant, Robin Merttens and Paolo Cuomo reunite for a special InsTech London Partners’ Chat to celebrate the 100th episode of the podcast.

Reflections on the past five years of insurance and insurtech, plus thoughts on what’s next for the industry.

Talking points include:

How and why InsTech London was created
The birth of insurtech
Changing perceptions of technology
Reducing the protection gap
The power of community in insurance

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

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InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Without a good understanding of their clients - both at the time of underwriting and during claims - insurers are increasingly going to struggle to offer the right products, at the right price to the right people.

With a background in military intelligence, Forbes McKenzie knows how to combine the data obtained from technology, with that gathered from the essential Human Intelligence. He's used this to great effect in building MIS.

Forbes talks to Matthew on Episode 99 to discuss the latest developments in collecting information ranging from satellites to doorbells to the One Under Lime coffee shop.

Talking points include:

Establishing MIS in the Lloyd’s marketplace
How clients are using MIS data
Latest developments and sources of data in aerial imagery
Crowdsourcing and new data sources
Integrating through APIs

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Katie Crook-Davies and Rajasree Variyar are the hosts of the Risky Mix Podcast which features conversations on making insurance more diverse and inclusive.

They join Matthew Grant on Episode 98 to discuss their own experiences of working in the industry, raising awareness of careers opportunities and changing consumer perceptions of insurance.

Other talking points include:

The value of diversity for innovation
Differing attitudes between insurtechs and incumbents
Funding challenges for female founders
Attracting young talent to the industry
Rethinking how we work following Covid-19

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

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InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Andrew Johnston is Global Head of InsurTech at Willis Re and responsible for the team that produces the Willis Quarterly InsurTech Briefing.

Using data and resources from around the world, the briefings have become a great way to keep track of current trends around companies providing technology solutions for insurance.

Andrew joined Matthew Grant on Episode 97 to discuss:

The diversification of insurtech
Success factors for start-ups
Changing attitudes around fundraising
Trends among investors
The growth of Google and Amazon in insurance

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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After spotting a gap in the market, Adam Richards co-founded Albany Group to build technology solutions to help insurers improve their supplies and claims processes, and how they interact with their partners.

Listen here or on Apple Podcasts, Spotify, and Google Podcasts.

Adam is joined by Andy Stevenson, a former Albany client now helping to expand the business, talk to Matthew about how their risk and intelligence software helps with supply chain management and improving operational resilience.

Talking points include:

Self-funding vs external funding
The problems with supply chains
Building software solutions around customer feedback
Switching to no-code solutions
Advice for finding technology partners

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Digital innovation agency Dock9 helps incumbents catch up with the start-ups. Its client list ranges from small Lloyd’s brokers to global insurers, such as Arch and Assurant.

Managing Director and Founder Mark Lusted joins Matthew to discuss what insurtech has taught insurers about digital engagement.

Talking points includes:

Best practices for user engagement
Getting senior management excited about user testing
Designing portals and websites for brokers
The rise of chatbots during Covid-19

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin.

Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Many companies from outside of insurance are now realising that their data, customers and distributions can be very valuable for insurers and their clients.

One of these is SafetyCulture. Its inspections app iAuditor is today used by over 1,000,000 workers in 85 countries to help companies monitor, measure and improve their health and safety. Insurers such as QBE, Zurich and Aviva are finding that companies that have embedded the use of iAuditor into their processes and culture have a greater chance of preventing losses.

Dan Joyce, General Manager EMEA at SafetyCulture, joins Matthew on to discuss the problems the company's technology addresses and the value being generated from client data.

Topics include:

Why it takes alot of work to build a simple solution
How iAuditor is being used to manage COVID-19 restrictions
Why insurers are choosing SafetyCulture
How companies are using iAuditor for claims defensibility
Future plans and new product launches

If you are enjoying our discussions please leave us a review on which ever podcast platform you use. You can also contact Matthew Grant on Linkedin.

Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Maintaining growth is hard, no matter how good the technology. Novidea was founded in 2009 and today provides its technology platform to 90 brokers and MGAs in 20 countries.

Lianne Trantz, VP Marketing, Novidea, joins Matthew Grant to discuss how she has brought together her experience and lessons from marketing in industries outside of insurance (such as advertising), along with her personal experience in technology to create an integrated and fresh approach to marketing at Novidea.

There are some great lessons here for anyone wanting to learn about best practices and new techniques.

Listen here or on any decent podcast platform, including Apple Podcasts, Spotify, and Google Podcasts.

Topics include:

Best-practice learnings from working in Adtech and other sectors
B2B insurance marketing – examples of techniques that work
Differences in marketing approaches between the US, UK, and elsewhere
The benefits of an integrated multi-channel approach (podcasts, webinars, LinkedIn, PR, etc)
How to convert marketing activities to sales leads

Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

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In the week that Lemonade had its IPO, Matthew Grant has been speaking to another VC firm about what it’s looking for in its portfolio companies.

Matthew spoke to Ollie Forsyth who has crammed a lot into only a few years. One of his current roles is community manager at Draper Esprit. Ollie comments on the current technology scene from the view of a millennial, and has advice for aspiring entrepreneurs and those wishing to benefit from what Draper Esprit offer.

Ollie brings a different perspective to innovation from our usual guests. As well as a day job identifying late-stage technology companies, he has also run his own businesses and has hosted the popular "The Makers Podcast" for two years.

Talking points from Episode 92 include:

Making your own way in the world
How to get noticed as an entrepreneur
Why now is a great time to hire talent
What Gen Z customers are looking for from insurance
The changing world of work post-pandemic

Tell us what you think or contact Matthew Grant on Linkedin.

Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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We are hearing alot about what the future is for insurance brokers - where they add value, how they are evolving and even, in some areas, whether they are relevant at all.

But when it comes to complicated insurance covers, the brokers that are expanding their traditional roles and moving into offering advice, analytics and data will continue playing a vital role for many years to come.

Barnaby Rugge-Price, CEO of Hyperion X, one of the divisions of Hyperion insurance group joins Matthew Grant to discuss how they, as the technology arm of a fast growing broker, are expanding the company's offering to fit the changing needs of the customer.

Listen now for more on:

Using data to provide real benefits to clients
Building a truly digital market strategy
How Hyperion X works with the rest of the Hyperion Group
Changing habits for the post-pandemic world
Recruiting talent from outside the industry

Tell us what you think or contact Matthew Grant on Linkedin.

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Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Innovation is great, but one thing's clear from the last few years - no insurer can totally abandon its core legacy systems and switch to the latest technology in one simple move. Tony Grosso brings a breadth of practical experience from a career in IT, starting his own business, working at a leading US carrier and now running marketing for EIS Group. EIS was founded in 2008 and describes itself as providing a platform for high velocity insurance operations.

In this episode Matthew's discussion with Tony covers a wide range set of topics including:

the role that "coretech" has to link together Insurtech applications and established technology
what people want from insurers today
why thousands of APIs running in a headless function is a good thing (and what that means)
the work EIS is doing with Liberty Mutual and New Zealand based Tower Insurance
the results of the EIS survey on the insurer of the future, and why the biggest priority for 1/3 of respondents is to move beyond just insurance protection and add more value

And much more

Tell us what you think or contact Matthew Grant on Linkedin here

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InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim

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Founded in 2016 by David Daiches and Dan Bratshpis INSHUR is an MGA making it easier for ride share drivers, including those covered by New York's TLC (Taxi and Limousine Commission), to get insurance coverage in the US and UK working closely with Uber, Lyft and others.

Recorded from INSHUR's offices in Brighton back in March and updated with a call to Paul Doran - VP Marketing (who spoke to us at our event recorded on episode 26 last April). Matthew's discussion with David include:

How to get professional drivers confident in a new insurance coverage
Why speed is important when providing a quote
How they create and support their community of drivers
Risk profiles of electric cars versus traditional fuels

And much more

Tell us what you think or contact Matthew Grant on Linkedin here

Find out what we are up to at Instech London at www.instech.london

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Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time

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Traditionally executive recruiting has relied alot on face to face meetings and personal contact. Whilst recruitment may have slowed down in the last few months it hasn't stopped. In this midweek episode from our occasional masterclass series, Matthew Grant is talking to Gavin Naimer, who has built a business recruiting senior executives for insurance companies and their partners, to find out what's happening. Topics include:

How to assess your candidates, or your next employer, from afar
The questions you must ask
What is the impact on slow down in other industries in bringing new talent into insurance
What have we learned about the benefits of interviewing remotely compared to the cost and logistical challenges of face to face?

And much more

Tell us what you think or contact Matthew Grant on Linkedin here

Find out what we are up to at Instech London at www.instech.london

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Resources:

"Who, a method for hiring" by Geoff Smart and Randy Street

Gavin Naimer on Linkedin

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time

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One of the fastest ways to find out what's making an impact right now when it comes to innovation in insurance is to talk to the people investing in, and advising to, the companies building new tools and technology. Florian Graillot has over 10 years of experience in investing and chose insurance as the market in which to launch his fund astorya.vc. Today the fund is investing in Aazzur, Wetterheld, Zelros and, in the few days since we recorded this interview, has announced its investment in Sesame it. Florian is also well known as a daily commentator and publisher of fresh insights and breaking news in Europe's insurance and technology space.

Matthew Grant covers a wider range series of topics when he talks to Florian including:

the key themes that insurers care about
which company's astorya has invested in and why. And what's next
how the insurance landscape has changed in the last year and what to expect next
how to efficiently source new investment opportunities
why Florian is committed to publishing content as well as managing his investment portfolio

And much more

Tell us what you think or contact Matthew Grant on Linkedin here

Want to claim your InsTech London T-shirt? Leave a review and tell us at Hello@Instech.London

A summary and transcript of this discussion is available on request

Find out what we are up to at Instech London at www.instech.london

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Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Another slight shift for this week's episode. The tables were turned and Robin Merttens and Matthew Grant were interviewed as one of the keynotes for the recent Insurance Insider event "InsiderTech". Catrin Shi asked such great questions - and we haven't recorded a partners' chat for a while - so we polished it up and here it is. We managed to fit all of these into 30 minutes:

What does Insurtech actually mean these days?
How is funding getting in for insurtechs, start-ups and others?
Acceleration in activity over last few months?
Are we seeing a once in a decade opportunity now?
What's happening in innovation at insurers themselves?
Data - good or bad?
Advice for innovation mangers at insurers?

More information about Insurance Insider here https://insuranceinsider.com/

Comment directly on the podcast or contact Matthew Grant on Linkedin here

Know which bird is singing in the background? Tell us at Hello@Instech.London

A summary and transcript of this discussion is available on request

Find out what we are up to at Instech London at www.instech.london

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Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Whether launching a start-up or running a major company, the decisions you make about the technology you use and the people working closely with you will be critical to the success of your business.

In this episode Matthew Grant talks to Frank Perkins, CEO and founder of Inari. Frank comes from a background of building technology whilst working inside major insurance companies and in 2017 launched Inari. Frank and his colleagues participated in the Lloyd's Lab in 2019 and are providing the underwriting infrastructure and analytical tools for companies in the UK and Europe.

In this episode we asked Frank to give his advice on areas that include:

How to find your technical co-founder or CTO
How to work with outsourcing companies to build your technology
How to specify development work
Legacy, and how to work around it

And a lot more

Comment directly on the podcast or contact Matthew Grant on Linkedin here

A summary and transcript of this discussion is available on request

Find out what we are up to at Instech London at www.instech.london

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Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Whilst some organisations may look elsewhere to blame for the increasing costs of placing insurance in London, Brit has decide to strike out and show what digital can mean for an established company with the launch of Ki, it's algorithmic syndicate. In this episode Matthew Grant talks to Mark Allan CFO of Brit, and James Birch, head of innovation to learn about the motivation for launching this new initiative, how it will work and why they chose to partner with Google Cloud and University College London.

Topics covered included:

What is a lead-follow syndicate?
How will Ki select what it wants to underwrite?
Is the algorithm smart enough to admit when it doesn't know the answer?
What is the human oversight? Is an active underwriter required?
What are the implications for the future of Insurtech
organizations, rather than a start-up or a scale-up?
What does Lloyd's think about this?
What and why is Ki "anywhere, anytime"?

More information on Ki at - https://www.ki-insurance.com

Comment directly on the podcast or contact Matthew Grant on Linkedin here

A summary and transcript of this discussion is available on request

Find out what we are up to at Instech London at www.instech.london

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Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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The potential for sensors, data and IOT (Internet of Things) to dramatically improve risk reduction has been known for many years. Telematics are now widely used for motor insurance, but some insurers still struggle to find ways to effectively partner with their clients to integrate the use of IOT into their overall offering.

Sean Ringsted is chief digital officer at global insurer Chubb. He's also the company's chief risk officer and was formerly chief actuary, sitting on the company's executive committee. He is one of the best-placed people in the industry to both know, and influence, the use of IOT, and he's a big supporter of the "prevent and predict" approach to insurance. When we spoke to Sean for episode 35 in July last year he spoke enthusiastically about the use of sensors and IOT, and referenced some of the companies Chubb was working with.

For this episode Matthew Grant and Sean talk specifically about examples of how Chubb is supporting its clients with IOT solutions that are providing benefits for their clients and for Chubb. They also discuss what can be done today, and what the opportunities are further into the future. Topics include:

Why IOT offers so much more than just risk pricing
Recovery of multi-millions of dollars of stolen computers through the use of tracking sensors
The prevention of major water damage to a college through early intervention
Working with brokers to support the client
Real-time exposure measurement
Who should pay
The opportunities and challenges of wearables

A summary and transcript of this discussion is available on request

Find out what we are up to at Instech London at www.instech.london

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InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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With all the attention on COVID-19 just now there is a risk we forget one of the other emerging risks of the last few years - cyber. But of course it's still very much a threat and, in some areas, growing. Most large companies will have their own CISO (Chief Information Security Officer) but for smaller or medium sized companies it's harder to be able to assess their exposure, understand how to reduce the risk and know what insurance options are available.

Kynd was only founded two years ago by Andy Thomas (CEO) and Melanie Hayes (Chief Marketing Officer) but is already establishing its as one of the companies that SMEs can turn to, and brokers use, to assess and mitigate cyberrisk.

In this episode Matthew Grant talks to Andy and Melanie to find out the cyber risk facing companies, how to manage it, what Kynd is offering and how it works.

Areas covered include:

A quick and free test for companies to assess their areas of potential exposure
Statistics from the Kynd study of 200 of the UK AIM listed companies that reveals what their own cyber vulnerabilities are
The Kynd "broker buddy" system to help brokers help their clients
How and why the company has been able to scale up, and find clients so quickly

To find out about companies building cyber models, head over to Episode 28 with our interview with Pascal Millaire.

Find out what we are up to at Instech London at www.instech.london

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InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Nigel Walsh has been helping the insurance industry get to grips with the opportunities offered by technology for many years - both in his day job as a partner at consulting firm Deloitte, and as a regular speaker, writer and co-host of the Insurtech Insider podcast.

In another lively discussion, Matthew Grant talks to Nigel, covering a wide range of subjects including:

Has insurtech lived up to its potential?
Will the future of insurance give us more choice, but more complexity or less choice but more simplicity?
Starting up your own business or staying employed?
Why insurers need to call us by our names, not our numbers

And of course a whole lot more

Find out what we are up to at Instech London at www.instech.london

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Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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We like to mix it up for our events - a chance to hear from some established companies, insurers and the newcomers. Part of our philosophy at InsTech London is our "pay forward" approach. We lookout for the best upcoming companies, or even just great people with great ideas - and we give them a place to talk about what they are up to. We've been delighted to have so many of our early speakers return as corporate members in the last couple of years supporting what we do, and getting more benefits from our network once they have funding.

These two interviews were recorded live in February at The Steelyard. Sai Lakshmi from Caura and Amit Patel from Hlthie both have great stories to tell about their own emerging businesses including:

Establishing market fit
Developing partnerships
Building a career to gain experience

Find out more about what we are up to at Instech London on the website www.instech.london

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https://www.instech.london/podcasts

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Live events can still exist even if we can't all hang out together in the same place. In this episode, Matthew Grant is talking to Andy Wiggans of the digital video platform BrightTALK about best practices for sharing content and engaging with your customers. Not surprisingly BrightTALK has seen a massive increase in usage for its platform over the last few weeks as its client base of over 1,500 companies relies on it to talk directly to their clients and prospects.

At InsTech London we are now running weekly events on BrighTALK, talking to more of the leaders in technology, innovation and insurance. We have been able to keep up the spirit of our live events, and are quickly building up a growing audience to complement our weekly podcasts. You can see more of what we are doing at the BrightTALK InsTech London channel

See more of what we are up to including all our prior events at www.instech.london

Thanks to Vlocity for sponsoring our BrightTALK channel

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Matthew Grant and Robin Merttens discuss the latest insurance, innovation and insurtech news that has caught their attention.

The conversation took place to launch our new series of live events on Brighttalk, where we'll be bringing you news and interviews until we can relaunch our events at The Steelyard in London.

You can find out more about what we're planning on our new Brighttalk channel, including details of our Insurtech Survival Guide event on Thursday 6 April.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Anthemis is one of the most well known investors in technology start-ups and scale-ups supporting insurance and financial services. Portfolio companies include: Goji, Flock, Hockodo, Insurdata, Quantemplate, Stable, Trov, Tremor and Yulife.

Matthew Grant caught up with Anthemis partner and former lead investor at Allianz, Ruth Foxe Blader, to learn about how and why Anthemis invests. The discussion covers life before and during the pandemic, as well as a look to the future state of fintech and insurtech.

A great discussion with another instech.london member company.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

After listening to Episode 76 you will know:

What Anthemis Group means by "embedded finance"
How it evaluates companies for the fund
What characteristics it looks for when meeting companies

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Wondering about how to create a podcast and best practices for recording sound? In Episode 75 of the InsTech London podcasts, we're kicking off a series of "Instech Investigates" - a look beyond the usual topics and a chance to learn more about the skills you or your team may need in today's world.

Matthew talks to former BBC Sound Engineer Peter Roach, who now runs VisualMonkeys and who is normally on the other side of the microphone editing our weekly podcast. Matthew and Peter discuss podcasting and recording techniques, subject types, what equipment to use and how to edit.

You can listen to all the previous episodes of our podcast on the InsTech London website.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

After listening to Episode 75 you will know:

the equipment you need to record a podcast
how to edit your audio
where to distribute your podcast online

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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Remember when we all got together and ran in person events? Recorded live at The Steelyard, Episode 74 features the highlights from our event with Google Cloud, including what their plans are for insurance and they type of companies they want to work with.

InsTech London’s Robin Merttens and Matthew Grant talked to Damion Thompson, Head of Insurance UK, Google Cloud along with some of the partners they are already working with. Take a trip with us down memory lane to hear more from Cytora, Quantiphi, Quantexa, Aviva and Apigee.

A written summary of Episode 74, plus a gallery of photos for you to view, download and share, is available on the InsTech London website.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

After listening to Episode 74 you will learn:

Why Google Cloud is interested in working with the insurance industry
How its technology can help insurers
What sort of partners they are looking to work with

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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This week's episode, recorded in February 2020 - is a great lesson in the "art of the possible" when it comes to having, and delivering on a bold vision.

CEO & founder Gary Hoberman and his team have raised more than $150m for Unqork since the company was founded in 2017, to provide "no code" solutions to insurers. Today the company is working with a number of insurers, and at scale. Wondering if legacy is still a problem? Keep listening.

Matthew Grant finds out how and why Gary founded the company on Episode 73 and why their no-code solution is capturing so much attention.

Topics include:

what no-code actually means
how companies are managing the move from legacy systems
making an impact with key decision-makers and investors
building a business and team at speed

A written summary of the key insights is on the InsTech London website podcast page

Keep up to date with all of our podcasts and the latest news from InsTech London members by subscribing to our weekly newsletter.

Continuing Professional Development InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme.

Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

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This week we have a "pandemic podcast" special edition. A series of interviews recorded on Thursday 12 March, the day after the WHO had declared Covid-19 Coronavirus a pandemic.

In this 40 minute edition Matthew Grant sets the scene for exploring the potential for new and established innovation, analytics and data to help manage the spread of the virus in the short term, and improve insurance offerings and understanding and mitigation of the risk in the future.

Matthew reviews the context of the pandemic to understand how what we are hearing in the news compares to medical opinion, talking to Dr Chris Martin. Whilst there has been modelling of pandemics and research in the medical community, it's been somewhat limited for insurance purposes. Robert Muir-Wood, Chief Research Officer for RMS, the catastrophe modelling company provides an overview of the issues, the impact from an insurance perspective and how Covid-19 can be modelled and losses estimated.

The impact on the insurance industry will be significant. Sam Casey from Insurance Insider, has been talking to insurers and provides an assessment of the breadth of covers affected, and some of the largest unknowns such as the potential for cancellation of the Tokyo Olympics. Nick Wildgoose, formerly responsible for supply chain at Zurich Insurance, explains some of the challenges and potential pinch points.

SparkBeyond is providing AI tools to help the Italian government understand and manage the spread of the virus and Alex Easaw explains what they have been finding.

Matthew released a companion article to this podcast on Saturday, available here on Linkedin. We are planning to continue to review the lessons to be learnt from Covid-19, impact on the insurance industry, data sources available and opportunities for innovation.

Thanks to all our guests for taking the time to speak to us at a busy time, and Peter Roach of Visual Monkeys for the fast turnaround of this episode.

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Concirrus is one of the most well-known companies in London to have emerged in recent years, providing analytics for commercial underwriting to a growing list of insurers.

CEO and Co-founder Andrew Yeoman joined Matthew on Episode 71 to talk about his motivation for starting the company, how Concirrus has grown and the future opportunities for helping insurers and companies with risk selection and risk prevention.

Topics include:

How to be relevant when talking to potential clients
Finding relevance and insight in third-party data
New technology and the challenges and opportunities facing the industry
Developments in marine underwriting and commercial fleet insurance

Read and share our summary here

You can hear more from Concirrus at our Lessons from Insurance Innovations in Motor, Mobility and Beyond evening event on 30 March, with Chris Gill among the speakers. More about what we are up to at: www.instech.london

To keep up to date with future podcasts and news from other InsTech London members, sign up to our weekly newsletter.

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After honing his skills and gaining experience in other industries, David King settled on insurance and, with co-founder Johnny Bridges set up Artificial Labs in 2013.

Today Artificial is helping deliver major efficiencies for insurance companies in how they collect and analyse third-party data.

David joined Matthew on Episode 70 of the InsTech London podcast and topics include:

Why the insurance industry is a great place to launch a business
The benefits of different accelerators and incubators
Lessons learned from Ping An and the Chinese market
Identifying the right technology mix for different clients
When to bring in a CEO
The importance of networking and relationship building

You can read more key highlights from Matthew and David’s conversation on the InsTech London website.

David also appeared on Episode 22 of the podcast, appearing on stage at our event in April last year to discuss the launch of Tarian’s new cyber MGA.

Membership details and other enquiries: hello@instech.london

InsTech London Podcast Host: Matthew Grant

Produced by Simon Fyles: simon@instech.london

Edited by Peter Roach: visualmonkeys.co.uk

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Proving that it's never too late to start a new business, John Cavanagh retired as CEO from Willis Re in 2017 to set up Beat Capital with Tom Milligan (previously Co-CEO of Ariel Re). Today Beat Capital is supporting multiple underwriting businesses, set up by experienced and entrepreneurial underwriters.

John has been working for over 45 years in insurance, including 21 years at international specialty reinsurance broker RK Carvill where he was joint CEO. In addition to running Beat Capital, John is Chairman of Slipcase, founded by Alex Hearn.

It was a real pleasure to speak to such an experienced and well known figure from the global insurance market. Matthew has known John for many years and he is a long time supporter of the use of technology, data and analytics to enhance underwriting and risk management.

This wide-ranging discussion includes:

Launching a start-up
The importance of Lloyd's in the global insurance market
The balance between using analytics and underwriting intuition
The role of the new "Syndicate in a box" at Lloyd's (and what that actually means)
Why John got involved with Slipcase and why what they do is so relevant for insurance
Getting the right work-life balance

You can find, read and share the summary of this discussion, along with all our other podcasts at https://www.instech.london/podcasts

Membership details and other enquiries: hello@instech.london

InsTech London Podcast Host: Matthew Grant

Produced by Simon Fyles: simon@instech.london

Edited by Peter Roach: visualmonkeys.co.uk

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As data becomes more widely available, underwriters may have more information to select and price the business they are taking on, but they don't have more time. This week Matthew Grant talks to Richard Hartley about how Cytora has grown since 2014, the challenges of being a founder and how the company helps insurers identify and focus on the accounts that are going to be more profitable. Topics include:

Finding investors as a start-up and scale-up
The challenges of building a team as the company evolves
Cytora's clients
Distributing through other platforms
The role of accelerators and incubators

For a written summary of this discussion - and more information about Instech London go to https://www.instech.london/podcasts

Membership details and other enquiries: hello@instech.london

InsTech London Podcast Host: Matthew Grant

Produced by Simon Fyles: simon@instech.london

Edited by Peter Roach: visualmonkeys.co.uk

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Live highlights from the InsTech London "Future of Payments" evening at The Steelyard on 21st January 2020 hosted by Robin Merttens and Matthew Grant

Mastercard's Ian Slater & Ruth Polyblank discuss:

Why Mastercard is so enthusiastic about the opportunities of working with partners in insurance
Lessons from the banks and fintech - and relevance for insurtech
Why data will change perceptions of insurance
How insurers can collaborate with Mastercard

Followed by Laura Harvey, Strategic Director at Davies Group on the benefits of virtual credit numbers (VCN) to speed up payments to policyholders.

A written summary of Ian, Ruth and Laura’s conversations is available on the podcast section of our website - https://www.instech.london/podcasts

You can also download the full agenda and photos from our Past Events section - https://www.instech.london/past-events/future-of-payments-in-insurance

Membership details and other enquiries: hello@instech.london

InsTech London Podcast Host: Matthew Grant

Produced by Simon Fyles: simon@instech.london

Edited by Peter Roach: visualmonkeys.co.uk

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Data is at the heart of many decisions in insurance - pricing, risk mitigation, claims and capital management. But data needs to be high quality - and that requires constant diligence.

CEO and founder of Atticus DQPro Nick Mair is Matthew’s guest on Episode 66. Nick talks about how he has successfully built a business, with no external funding, and which in only a few years has signed up a number of major insurance companies to help them manage and measure data quality.

Their conversation covered:

Awareness and adoption of data monitoring tools
Building a business without external investment
Make B2B sales to commercial insurers
Learning how to define and build products
Tips for aspiring founders
Podcasts and book recommendations
Pros and cons of accelerators and incubators

Read (and share) the highlights from this episode on the Podcast section of the InsTech London website, along with all previous episodes.

If you are listening through a podcast platform and like what you heard, please leave us a review or comment.

Membership details and other enquiries: hello@instech.london

InsTech London Podcast Host: Matthew Grant

Produced by Simon Fyles: simon@instech.london

Edited by Peter Roach: visualmonkeys.co.uk

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Ask someone to name some of the more successful UK insurtech scale-ups and Digital Fineprint (DFP) often gets a mention.

In 3 years CEO and Founder Erik Abrahamsson has taken DFP from holding meetings in a garden shed to raising £7m in funding and securing an impressive list of clients.

He joined Matthew on Episode 65 of the InsTech London podcast for a conversation that covered:

Using new data sources for selecting and pricing SME insurance
Tips for a new company on pitching to prospective clients
Why in a world that is turning digital, personal contact still matters in insurance
How DFP is able to recruit senior people from established insurers
Lessons learned from working in the Lloyd’s Lab

If you liked what you have heard then please leave us a review or a comment on your chosen podcast platform. Look out for the shareable summary of this episode at https://www.instech.london/podcasts

Membership details and other enquiries: hello@instech.london

InsTech London Podcast Host: Matthew Grant

Produced by Simon Fyles: simon@instech.london

Edited by Peter Roach: visualmonkeys.co.uk

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The launch of a new Insurtech fund – Brewer Lane Ventures – was announced earlier this month. Martha Notaras will be Managing Partner along with founder John Kim. Martha was formerly part of the team at XL Innovate – investing in successful startups such as Lemonade, Cape Analytics and Slice and she has many years of experience in identifying and investing in technology companies in and outside of insurance.

Martha is also well known as a lively and informed presenter and panelist at insurance and technology conferences. Matthew talks to Martha from her office in California. The topics they cover include:

New opportunities in insurtech including climate change and cyber. Why the past is not a good guide to the future.
Data and the challenges for insurers.
How the reaction of incumbent insurers to the relevance of insurtech has changed over the last few years.
The best way to keep up to date with what is happening in insurance and technology
The goals for Brewer Lane Ventures and the type of companies it will be investing in

Look out for the summary of this discussion at https://www.instech.london/podcasts

Membership details and other enquiries: Hello@instech.london

InsTech London Podcast Host: Matthew Grant

Produced by Simon Fyles: simon@instech.london

Edited by Peter Roach: visualmonkeys.co.uk

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This week we're talking once again to Bernard Goyder, a journalist with Insurance Insider. Bernard is currently on a posting to New York, having previously been the Insurance Insiders' technology correspondent in London. We last featured Bernard in June 2019 shortly after he arrived in the US and Matthew catches up to find what the world of insurance, technology and insurtech looks like from the US.

The areas we cover include:

A review of the end of year reinsurance renewals (and what they are)
What's happening in the casualty market
Why MGAs and insurance brokers have been such attractive acquisition targets
Commercial auto in the US and why this is an opportunity for insurtech
Telematics, modelling wildfire, cyber and property exposure
Disruption opportunities in the claims market
Will Lloyd's of London move to profitability this year?
Scale-up Insurtechs to look out for

If you enjoyed this, then take a look at our website www.instech.london to find all our other podcasts, events, newsletter sign up.

InsTech London Podcast Host: Matthew Grant

Produced by Simon Fyles: simon@instech.london

Edited by Peter Roach: visualmonkeys.co.uk

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We've interviewed well over 100 people in 2019 and you can hear most of them on the InsTech London podcasts. Our guests share fantastic insights - whether on stage speaking to us at our events, or for Matthew's longer in-depth interviews. The leaders from insurance companies, the founders and CEO of technology companies (small and large) that they are working with and others that are truly influencing the shape of the industry.

Over the break we've been looking to see what consistent themes have emerged during our chats to some of the leading figures from a handful of the largest and most well-known insurance companies in the world. Some of the most frequent topics that came up were:

Why it's important to look at the customers' problems when considering innovation opportunities.
How data is really being used, with a particular emphasis on what the future of IOT holds.
The importance of partnerships between insurtech and other technology providers and insurers.
The emergence of the augmented underwriter.
How to encourage innovation throughout a large organisation.

We're starting off the year with the specific thoughts on these topics pulled from conversations with some of our most popular guests:

Sean Ringsted, Chief Digital Officer for Chubb (episode 35)

Graham Elliott, CEO & Founder of Azur Underwriting (episode 37)

Adrian Jones, Head of Ventures & Strategic Partnerships at SCOR Global P&C (episode 42)

James Slaughter, CUO for Commercial Speciality at Liberty Mutual (episode 47)

Kelly Ward, AXA Partners on stage at Instech London in November (episode 55)

Michele Williams, Head of Allianz Global Corporate & Specialty's central innovation unit XSE (episode 56)

This episode will give you a useful taster of our full interview (or a chance to hear the highlights again) but the originals are definitely worth a listen. Take a look at the full list of episodes at https://www.instech.london/podcasts

Also - find out what we are thinking each week by signing up to our newsletter

InsTech London Podcast Host: Matthew Grant

Produced by Simon Fyles: simon@instech.london

Edited by Peter Roach: visualmonkeys.co.uk

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The role, and potential, for MGAs has been much discussed in 2019, with some significant fundraising and acquisitions.

Jacqueline McNamee, a former underwriter, became frustrated with the speed of innovation at her previous employer and launched C-Quence in 2017. Matthew interviewed Jacqueline for one of the keynote presentations at the Cytora conference in November and this episode has the highlights of their discussion. Topics covered include:

What is Management Liability insurance
The sources of data used for underwriting
Why C-Quence built its own technology stack
The importance of speed
The value of the broker channel
Use of Cytora product

Information on all our podcasts can be found here

To find out about our forthcoming events, how to become a member and register for our newsletter go to www.instech.london

Read Matthew's article "MGAs the fast track to insurance innovation?"

Produced by Simon Fyles, simon@instech.london

Edited by Peter Roach, visualmonkeys.co.uk

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Robin and Matthew grabbed some time out from a busy year-end to review their personal highlights from the past 12 months, and take look at what's coming up in the next few months. Topics included:

Redefining insurtech
From start-ups to the big guys: innovation on all fronts
Funding
The growth in the Life & Health market
Our plans for 2020

Thank you for your downloads and support. If you have liked what you have heard, then please leave us a review on your chosen podcast platform

You can get the latest InsTech London news and event announcements by signing up to our weekly newsletter.

Produced by Simon Fyles, Simon@Instech.london

Edited and angel dust by Peter Roach, visualmonkeys.co.uk

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We've been hearing a lot recently about how Lloyd's of London is looking to harness innovation across many areas to expand the range of insurance it can cover, improve efficiency and find new ways to measure and reduce risk.

The Lloyd's Lab has become an important part of identifying companies that can help Lloyd's and the managing agents writing business there. In previous podcasts we've spoken to founders from companies that have taken part in one of the three cohorts.

For this episode Matthew finds out from Trevor Maynard, the person responsible for the Lab and overseeing innovation across Lloyd's, what the Lab offers and the other initiatives he is leading. Topics include:

How the ten-week cohorts are structured
Why and when Lloyd's selects start-ups, scale-ups and mature companies
The role of mentors from managing agents and the benefits seen from getting this direct access to the market
The link between the Lab and the Future at Lloyd’s programme
Building an innovation culture
Horizon scanning and the Lloyd’s Product Innovation Facility

You can hear our discussions with previous members of the Lloyd's Lab that have participated in past cohorts in prior episodes: Oasis (32), Describe Data (40), Phinsys (45), Hyperexponential (52) and Praedicat (57)

The horizon scanning reports mentioned in the podcast are available from https://www.lloyds.com/news-and-risk-insight/risk-reports. All the information about the Lloyd’s Lab is available at https://www.lloydslab.com/.

We'll have more to come from the Lloyd's Lab in 2020, include a full evening hosted in collaboration with Trevor and his team. Keep up-to-date with all the latest news and view from InsTech London by taking a look at the regular updates of future and past events - and signing up for our newsletter - at www.instech.london

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Ryan Kottenstette founded Cape Analytics in 2014 to help companies identify building characteristics based on aerial imagery.

Five years on and Cape has analysed 80% of the US population (in terms of physical property risk) with the resulting data being used to help price and manage insurance policies and reinsurance portfolios by over 30 companies. Today the company ranks as one of the best known technology companies in insurance to have emerged in the last few years.

Ryan and Matthew's topics discussed:

the challenges (and successes) he has seen when building a company
using satellite, aircraft and drone data for more accurate pricing
use of third-party data
dealing with uncertainty
the growth in "insurtech" and insurance innovation
understanding wildfire risks through artificial intelligence
approving new class plans and rate filings
the importance of focussing on customer needs

If you want to hear more from Cape Analytics, they will be in London at the end of January and we are hosting a breakfast event for them. Details in the Instech London newsletter.

You can stay up-to-date with all our 2020 events, plus find out how to become an InsTech London member, at www.instech.london.

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Bob Reville founded Praedicat in 2011 and the company has gone on to create one of the most credible models for understanding emerging risks.

The idea was born out of a research and development project, with Praedicat now using data science and AI to build products for some of the world’s largest insurers and global investors.

Matthew Grant finds out how Praedicat, which recently completed its time in Lloyd's Lab cohort 3, is helping insurers and others manage large scale liability risks, the impact of regulation and the threat to insurers from a new wave of litigation issues.

You can keep up to date with everything that is happening at InsTech London - past and present - by visiting instech.london. Sign up to our weekly newsletter for our weekly look at what we think is interesting and relevant.

The InsTech London podcast is supported by the Insurance Insider, who are offering our listeners a free copy. You can download the latest issue from insuranceinsider.com.

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Allianz is one of the world's largest insurance companies, so how does an organisation that size stay ahead when it comes to innovation?

Matthew talks to Michele Williams, Head of Allianz Global Corporate Corporate & Specialty's central innovation unit XSE, to find out what the group is doing, and the areas of analytics and data they are interested in. Michele explains Allianz's strategy for producing new ideas - which are focussed around their clients' needs - and how they work with start-ups, scale-ups and technology providers.

Michele explains how Allianz's Trend Compass tool has become a central focus for looking at which directions the insurance market might head in. The tool is available for anyone on the Allianz website - https://tci.agcs.allianz.com/

To find out all that we are up to at InsTech London - including our growing corporate member list, and details of last two years events take a look at www.instech.london. Our events begin again in January 2020.

We're delighted to be bringing you this podcast with support from the Insurance Insider. For a free copy follow this link - http://campaigns.insuranceinsider.com/instechlondon/

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In our last episode we brought you the first half of our event on the 22nd October on Platforms and Ecosystems. We're back with the second part of the evening this time. Robin's on stage talking to four companies (three of whom are corporate members and one a start-up) all with very different approaches to providing access to data, analytics from third parties.

Kelly Ward, Sales, Marketing and Distribution Director, AXA Partners (2:10)

Andrew Passfield, CEO and Al Robertson, CTO, ICE InsureTech (9:00)

Mark Dreux, Head of Strategy and Business Development, DMS (16:00)

Jerad Leigh & Ben Rose, Co-Founders, RiskBook (24:00)

You can read the summary of the evening, see photographs from the event and the full agenda on the dedicated event page on our website at https://www.instech.london/past-events/emerging-ecosystems-and-platforms-for-insurance

And check out all our podcasts, events and future activities at www.instech.london

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Platforms are emerging as one of this year's top topics for insurance and technology - and we are going to hear a lot more about them in the next year. Start-ups have been finding it hard to get the attention of insurers, and experience is showing that most insurers are not really set up to nurture early stage companies. Insurance technology platforms provide a way for insurers to more easily access data, analytics and the related services they need to improve efficiency and engagement - and for technology companies to get to insurers. Our event on 22nd October at The Steelyard featured companies talking about their platforms and their ecosystems. In this, the highlights from the first half of the event, Matthew is on stage with our sponsors Novidea, their platform Salesforce and their ISVs (Independent Software Vendors) Conga and Financial Force.

You can read our summary of the whole event on the dedicated page on our website - and see photos and details of all the speakers. Look out for the remainder of the evening that included Guidewire, ICEinsurtech, AXA, DMS and RiskBook.

We're delighted to be bringing you this podcast with support from the Insurance Insider. For a free copy follow this link - http://campaigns.insuranceinsider.com/instechlondon/

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Not every innovative, fast-growing technology company in insurance is a start-up. RDT was founded in 1991, but Mark Bates has the energy, enthusiasm and tech driven vision more commonly founded in early-stage companies. He's grown RDT to be one of the leaders in the UK providing the core underwriting platforms to 19 insurance companies and MGAs around the world. RDT is exploring new technologies such as voice, as well as creating its own consumer app.

Matthew finds out how (and why) Mark founded the company, what they are working on today and exactly why one of their clients is responsible for 50 million calls on the RDT server each day.

RDT is one of the many InsTech London corporate members. Find out more about what we are up to at www.instech.london

We're delighted to be bringing you this podcast with support from the Insurance Insider. For a free copy follow this link - http://campaigns.insuranceinsider.com/instechlondon/

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We're back in the Lloyd's Lab for this week's episode talking to Amrit Santhirasenan. Amrit, a qualified actuary, founded Hyperexponential having become frustrated by the lack of available tools he could use to run his actuarial models. Previously head of pricing and analytics at Tokio Marine Kiln, Amrit founded Hyperexponetial (or HX) in 2017 and already has clients and revenue. Matthew finds out from Amrit how his time in the Lloyd's Lab Cohort 3 has been accelerating the company's success in finding supporters and clients in Lloyd's and beyond.

Look out for our write up of this interview coming soon, and save time from taking your own notes by reading the transcript on www.instech.london (available a few days after our podcasts are released).

The Instech London podcasts continue to be supported by Insurance Insider, one of the best and fastest providers and insights of information for the global commercial, speciality and reinsurance markets. Get your free copy here -- http://campaigns.insuranceinsider.com/instechlondon/

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One of our most lively and most popular events so far - in this, the second half of our "Reverse Pitch" event from The Steelyard that we held on 24th September, Matthew Grant is on stage talking to Hayley Maynard, Chief of Staff to the CUO of Allianz ACGS and Karl Stanley VP Technology Ventures, Renaissance Re. Two great guests from two of the world's biggest insurers.

You can find out highlights from every speaker on the night - and what help they are looking for - on the event section of www.instech.london

Enjoyed this? If you haven't found the first half yet - it's Episode 49.

Please do drop us a line if you like what we are up to - or what to know how you can get involved with InsTech London (made in the UK but connecting globally) to Hello@Instech.london.

And we are still offering our Insurance Insider free copy - more details here - http://campaigns.insuranceinsider.com/instechlondon/

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We were delighted to be able to find some time with Rob Galbraith whilst he was over in London recently. Rob is well known for his commentary on insurance, insurtech and all things related. Join us to find out why Rob, author of the recent insurance bestseller "The end of insurance as we know it", has been called "the most interesting man in insurance" and "the WD40 of insurance". Matthew and Rob compare notes about the latest issues in insurance and technology, mutual friends, finding information and other hot topics from around the world. (Note - since we recorded this, Amazon lowered their UK price of Rob's book in line with the US price)

This is a special mid-week release. Too much to talk about and not enough time!

Check us out at www.instech.london.

And not forgetting the free Insurance Insider issue to all our listeners. Download it from http://campaigns.insuranceinsider.com/instechlondon/

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The summer is over and we're back in the Steelyard for our autumn season of evening events. There are many opportunities to find out what technology companies offering product and services to insurance have to offer, but how often do we know what the insurers really want? In this episode, from the first half of our Reverse Pitch event on 24 September, Robin Merttens is on stage with our guests, finding out what they are up to and where they need help. Part Two coming soon. Who needs Vegas?

Jamie Garratt, Head of Underwriting Strategy - Talbot (2:00)

Madeleine Durand, Senior Strategy Manager - Bupa (8.25)

Jason Smith, Deputy Lead, Data Exchange - Experian (12.35)

And our very own Paolo Cuomo in his new role as head of Strategy at Brit (18:00)

No need to take notes - get the summary of what we heard at the event, and all 20 requests for help from our speakers in the article on the event specific section on our website www.instech.london. You will also find photos from the event and the full agenda.

Thanks to PKF Littlejohn for sponsorship of this event, and to Insurance Insider for their support for these podcasts.

This autumn our podcasts are being supported by Insurance Insider and they are offering a free issue to all of our listeners. Download it from http://campaigns.insuranceinsider.com/instechlondon/

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The curse of "legacy" is often blamed for lack of innovation in established insurance companies - but is that really the problem? Instanda was founded 7 years ago and has proved it can successfully build new systems for insurers and work alongside, and with, legacy and still deploy its solutions quickly and relatively cheaply. With 40 companies drawn mostly from P & C, Instanda is now branching out in Life & Health. Trevor Davis joined Instanda last year from Swiss Re. In this episode he talks to Matthew Grant about how the company builds its products, why it has been successful, the new opportunities arising in the Life & Health space and what the future for System Integrators may look like.

This autumn our podcasts are being supported by Insurance Insider and they are offering a free issue to all of our listeners. Download it from http://campaigns.insuranceinsider.com/instechlondon/

To find out what we are up to at InsTech London - our future events, past events and our weekly news, go to www.instech.london

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Liberty Mutual is the world's fifth-largest property & casualty insurer. James Slaughter is responsible for setting the overall underwriting strategy - which includes pricing, risk appetite, distribution and innovation - for the global commercial & specialty lines business of Liberty Mutual.

Matthew talks to James about what drew him to insurance and the challenges of bringing change and new technology to the underwriting of large and complex risks. Topics include lessons to be learnt from personal lines, creating an internal culture of innovation and how the market will evolve in the next few years.

More information on James and the head of innovation partnerships, Premal Gohil

To find out what we are up to at InsTech London, our past and future events go to www.instech.london

For your free copy of Insurance Insider go to http://campaigns.insuranceinsider.com/instechlondon/

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A short episode this week as Matthew and Robin talk about what they have been up to recently, the latest trends catching their eye and what the autumn has in store for InsTech London and our community of 4,000 people supported by 80 corporate members.

Find out about our events, members and views at www.Instech.London. To get more pithy insights and early notification of our forthcoming events try our weekly newsletter

We're delighted to have Insurance Insider as our sponsor for the next couple of months. Sign up for your free issue here http://campaigns.insuranceinsider.com/instechlondon/

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The finance teams in insurance companies often struggle as much as others when it comes to bringing together multiple sources of data, and identifying key business metrics. Improving efficiency is one of the foundations of the "Future of Lloyd's" strategy and the 3rd cohort in the Lloyd's Lab brings together scale-ups rather than start-ups.

Phinsys, founded in 2010, was chosen because of its record in providing systems to speed up and improve reporting capabilities to leading insurers.

In this week's episode Matthew is back in the Lab talking to CRO Stuart Conibear and Marketing Director Ian Jones about what the company does, why they joined the Lab, and their experience so far. We also hear why Phinsys became a corporate member of InsTech London and what gets Stuart and his team to give up his evenings to join us at our events.

We're delighted to bring you this podcast with the support of Insurance Insider. We know from experience that Insurance Insider readers are the first to hear about the latest global wholesale specialty and reinsurance breaking news. InsTech London listeners are eligible to download the latest issue of Insurance Insider free from http://campaigns.insuranceinsider.com/instechlondon/

To learn more about InsTech London, our members, and past and future events find us at https://www.instech.london/

Link to Pedius, mentioned by Ian, here

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Bevis Tetlow returned earlier this year to his roots in technology, joining Imaginera as CEO after having spent 13 years as a reinsurance underwriter for Hiscox. Prior to leaving Hiscox, Bevis was chair of North American underwriting for Bermuda and London operations of Hiscox Re, as well as Head of Underwriting Systems.

The debate continues about whether insurers can evolve and innovate on their own, will become increasingly reliant on third parties for new ideas, or perhaps even disappear. Matthew talks to a former colleague from the early days of catastrophe modelling about what reinsurers really need, how to give it to them and what blind spots still remain for property reinsurers. Bevis reveals that despite 30 years since catastrophe models first emerged there are still lots of opportunities for companies that have data to solve problems for re/insurers that the models still can't solve (fraud being one).

Bevis signed up bespoke software developer Imaginera to build the reinsurance underwriting system for Hiscox. He has now hung up his underwriting pen to join founder Toby Crawford in expanding Imaginera's business in Bermuda and the UK.

More information on Imaginera here - http://www.imaginera.co.uk/

We're delighted to bring you this podcast with the support of Insurance Insider. We know from experience that Insurance Insider readers are the first to hear about the latest global wholesale specialty and reinsurance breaking news. InsTech London listeners are eligible to download the latest issue of Insurance Insider free from http://campaigns.insuranceinsider.com/instechlondon/

To learn more about InsTech London, our members, and past and future events you can find us at https://www.instech.london/

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Mark Geoghegan started his career as a broker in 1992 and has run Insurance Insider since 2008. In that period he has got to know all of the leaders in the London market and further afield. Over the years he has seen the industry try, but frequently fail, to adopt technology to try to mprove efficiency, decision making and the flow of information around the market.

Mark and his team are frequent visitors to our InsTech London evening events. In addition to reporting on the core insurance activities, and ups and downs of the market Insurance Insider also follow what is happening amongst the new entrants and the established re/insurers. In this episode Mark talks to Matthew about the changes he has been seeing in recent years that are making him more optimistic that finally even Lloyd's, and the traditional specialty insurance market, is going to be able to fully embrace new opportunities in data, tech and analytics.

We also find out why the reinsurance market heads off to Monte Carlo in mid-september each year and a hint of the themes that will be being discussed in the next few weeks.

At InsTech London we have been keen readers of the Insurance Insider for many years, and so we are delighted that this episode also marks the first of the forthcoming series that is being sponsored by the Insurance Insider.

As an InsTech London podcast listener you are now able to download a free copy of Insurance Insider here - http://campaigns.insuranceinsider.com/instechlondon/

Mark Geoghegan, and the Insurance Insiders' New York correspondent, Bernard Goyder, also feature on InsTech London podcasts numbers 17 and 30 respectively.

To learn more about InsTech London, our members, and past and future events you can find us at https://www.instech.london/

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In this episode Matthew Grant talks to Adrian Jones who heads up Ventures & Strategic Partnerships at SCOR Global P&C, the #5 global reinsurer.

Adrian's P&C Ventures team at SCOR invests in carriers, MGAs, and technology companies. P&C Ventures, one of the more active VCs in re/insurance, is fully embedded within SCOR and invests in support of the core business. Adrian is also a well-known speaker and writer on innovation and technology in insurance via LinkedIn.

To learn more about the growing InsTech London community of people from insurance, technology, start-ups, scale-ups and investors - take a look at www.instech.london

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Paolo catches up with Matthew and Robin to check in on the summer's activity in tech, data and analytics. Are insurers finally making meaningful moves to being digital, or is it still mostly digital lipstick on a legacy pig?

The three InsTech London Partners talk about what's been grabbing their attention in August including Convex, Floodflash and Google Cloud and preview what's coming up next for InsTech London's autumn season.

Find out more at www.instech.london

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Finding a new area of risk to model is a great way to get attention as an insurtech start-up, particularly when the founders have a deep history in insurance, analytics and technology.

In this episode Matthew talks to the founders of Describe Data - Michael Crawford, Gerard de Vere and Mick Cooney about their experience of being on the Lloyd's Lab cohort 2. After day two Michael already realised that "it was going to be amazing". When we spoke they were coming up to the end of their time in the lab and they weren't disappointed by what they had been through.

They built a prototype in 3 weeks for a product to help underwriters assess their D & O (Directors' and Officers' liability) risk. During their time at the lab they had 10 - 15 companies from Lloyd's engaging with them and finish the cohort with a strong pipeline of opportunities.

The Describe Data team are usually based in Dublin, but travel to London frequently. Gerald De Vere is a founder member of Insurtech Ireland, which like InsTech London is a member of the Global InsurTech Alliance (GITA).

More information on our events and everything else we are up to at InsTech London at www.instech.london

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So what is Insurtech as a service? In these highlights from the second half of our 8th July event recorded in front of a packed room Matthew talks to Stewart Reeder of Hitachi (13:45) and three more of their partners, Damion Thompson Insurance Lead at Google Cloud, Michael Flanagan, CEO and founder of Xtract (17:15), Craig Olivier, VP of tech stuff at Genasys (22.10).

We continue our discussion (from podcast 38) about how Hitachi identify which companies to work with and put in front of their insurance clients and how they assess them as fit for purpose to ensure ease of integration, and value add for their Insurtech partners.

Google sees a lot of data. The Google Cloud team don’t have access to that data, but they do see trends. 15% of the search terms each year are entirely new, and customers are becoming more and more inquisitive and impatient. Damion talks about Google Cloud’s start up programme and other ways of getting involved with them. More information can be found here or contact Damion directly via Linkedin.

Xtract is radically improving the FNOL (First Notification of Loss) process for quick reporting and rigorous assessment of the loss using telematics to enable the claims handler to get notified of a loss within 5 seconds of it happening. Michael and Stewart reveal how the two companies met and why and how they are working together.

Craig Olivier talks about what Genasys has done to be successful whilst operating in the competitive space of policy admin systems, the benefit of having a REST API to enable full integration with Insurtech across the value chain and the work they are doing with Hitachi. And how did they set up a third party claim solution in two days?

Thanks to Hitachi for sponsoring the evening. The first half of the event with more of Hitachi’s partners, as well as Munich Re and Kasko can be heard on episode 38

Full information on this and all our event, including a write up of the companies speaking, a full transcript and photos of the evening can be found on the event page on our website www.instech.london

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Another fast moving series of chats with more leaders from insurance, technology and data. In this episode, the first half of our 8th July evening at The SteelYard, Robin investigates how Hitachi (2:00), the 7th largest technology group in the world, is making it easier for established insurers to work with the emerging providers of data for trains, buildings and a whole lot more. Serif Otterburn, Business Development Manager, and Insurance Subject Matter Expert “Everything Hitachi builds, from trains to medical equipment, requires insurance. A lot of insurers use historical data to calculate risk, but Hitachi is using its expertise in IoT to assist insurers to develop newer better risk models". Joining Robin and Serif are Chris Gill from QBE (7:50) and Stephen Chadwick from Shepherd (16:00).

Munich Re Digital Partners (22:00) are well known for supporting a whole range of new MGAs and technology companies with capacity and sometimes investment. We get a peek behind the kimono at how they are getting on. In the words of Mark Dennis, European CEO "We’ve met with about a thousand InsurTech start-ups in the last three years. To date, we have about twenty live and wish ultimately to work with about fifty. Our job is to provide the scalability to get them to market as quickly as possible as InsurTech services.”

Kasko (34:20) was on stage at InsTech London 4 years ago at one of our earliest events, CEO Nick Sühr returns to talk about the work they are doing today with over 15 insurers providing plug-and-play ready solutions, enabling insurers to turn insurance products from idea or paper to digital in a few weeks.

The second half of this event follows in episode 39 with more from Hitachi and their partners.

For more details on the companies speaking at the event, and transcripts from all our recent events go to the dedicated event page

See the last 2 years history of InsTech London events and profiles with many of our speakers and sign up for our newsletter at www.instech.london

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Graham Elliott describes Azur as a "Managing Digital Agency" (MDA). He founded the business in 2015, providing High Net Worth insurance for clients of UK brokers, in partnership with AIG.

Matthew Grant and Graham talk about the challenges of becoming a full digital insurer and other topics such as offering quotes based on only 5 questions, sources of data and the role of brokers.

You can learn more about Azur at https://www.azuruw.com/

And find out what we are up to at InsTech London at https://www.instech.london/

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A double bill this week. Matthew talks to Robin about his experience of visiting the DIA Amsterdam conference this year with the highlights, lowlights and his meeting with the rising stars from insurtech in Japan.

Dan White, Managing Partner at Ninety Consulting talks to us about some of the themes emerging from their white paper "Examining the direct relationship between insurance innovation and company value"

We discuss topics such as why do insurers appear to compare so badly with other industries when it comes to innovation spend - is that real or just differences in the data? Which is better, lots of small innovation or a few large projects? And a lot more.

We are pleased to have Ninety Consulting as one of InsTech London's gold sponsors in 2019.

Follow us at InsTech.London for all past and future events. Sign up here to get our views on what is happening in insurance, technology and all things related via the Instech London newsletter.

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In this episode Matthew Grant chats to Sean Ringsted about how Chubb is introducing innovation across the company and he gives some tips to help anyone starting up a new business aimed at selling to insurers.

Sean is Executive Vice President for Chubb Group reporting directly into CEO Evan Greenberg. Sean leads Chubb’s digital efforts aimed at transforming the company into a digitally integrated organization. Sean has 25 years of experience in the insurance industry. He was appointed Chief Digital Officer in 2017 and has served as the company’s Chief Risk Officer since 2008, prior to ACE’s acquisition of Chubb in 2016.

Chubb provides insurance in property and casualty, accident and health, reinsurance, and life insurance. The company has a presence in 54 countries and territories as well as Lloyd's and is the world’s largest publicly traded property and casualty insurer. Chubb is a corporate member of Instech London.

Matthew and Sean discuss what it means to innovate in a large company, how Sean keeps up to date with the latest information, the role of Linkedin, and the future of IOT for insurance.

Check us out at Instech London to see our range of past of future events and get access to a transcript for this interview.

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With all the talk of the use of AI and algorithms in insurance innovation we thought we'd better check out some of the potential pitfalls and challenges that need to be considered with using algorithms in financial services. Robin discusses what to do, and what to avoid with Nicholas Berry and Peter McBurney from Norton Fulbright Rose and Wan Heath from Barnett Waddingham. Who'd have thought regulation could be quite so much fun...

Learn more about InsTech London at https://www.instech.london/

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More fun from our Algorithm and AI event at the Steelyard on 3rd June in this, our selected highlights from the second half of the evening. We covered the first half in episode 31. Now its Robin Merttens turn up on stage talking to three of the leaders from new and growing companies servicing the insurance market telling us how they are making it real in the world of algorithms.

Silvi Wompa, Chief Underwriting Officer, ChAI (1:30)

e2Value offers products to assist with property asset valuation. Its tools can be used for collateral asset valuation, risk management, and predictive modeling. e2Value is the SaaS provider delivering valuations for residential, commercial, and farm and ranch properties in the US and Canada.

James Davies, CEO and Founder, We Predict (18:00)

Munich Re backed We Predict use predictive analytics and its proprietary dataset Deepview to help vehicle manufacturers make better purchasing and engineering decisions, and to insure their associated risks.

Learn more about what we are up to at InsTech London, including details of our all our events from last two years and information on our next events at www.instech.london

And if you enjoyed this podcast, we've 32 more already released waiting for you...

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Dickie is CEO and co-founder of the open source catastrophe modelling platform Oasis. After a career in reinsurance broking, Dickie has spent the last 8 years creating a way to help insurers get access to emerging, niche and academic data & models. Today Oasis LMF is used by many of the London market re/insurers to price and manage global catastrophe risk. Matthew and Dickie discuss the history of the company, catastrophes and other themes relevant to all data and technology companies such as interoperability, fund raising and recruiting the best people.

Find out more about data, technology, insurtech and much more at www.instech.london

Oasis LMF is at https://oasislmf.org/

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This week’s podcast features edited highlights of Matthew chatting on stage with leading figures from AIG, Cytora, WhenFresh and Polar Capital at our live event in The Steelyard.

Everyone’s talking about AI, but what’s really going on? Questions we asked included how far has AI really got in insurance, what are the regulatory issues, how to convince an insurer that the results are validated, how to tell the quality of a company’s AI credentials, where do insurers stand relative to the rest of the world, and a lot more. Our guests talk about the ways they are using AI and Algorithms in their own businesses and how they distinguish reality from hype. Tips for assessing the quality of a company that is claiming to use AI, and thoughts on how to encourage more data scientists to join the industry. What is the Moneyball effect and is your algorithm smart enough and humble enough to admit when it doesn't know?

The usual buzzing crowd and experts on stage made for another great evening.

Reza Khorshidi, Chief Scientist, Global AIG (1:20)

Hamzah Chaudhary, Director of Deployment, Cytora (10:45)

Mark Cunningham, CEO and Founder, WhenFresh (21:10)

Nick Martin, Fund Manager, Polar Capital (29:00)

Both Reza and Nick recommend the book: Prediction Machines: The Simple Economics of Artificial Intelligence by Ajay Agrawal

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The team from Insurance Insider are regular attendees at our InsTech London events. Bernard Goyder, senior reporter for Insurance Insider was previously covering the London insurance technology and insurtech space but since April he has been based in New York. In this episode Matthew talks to Bernard about what he's learning about the difference between writing insurance in the US and the UK, and why this constrains innovation in personal lines.

Despite the regulatory challenges Hartford has developed into a major hub for insurance innovation and Bernard was there recently meeting the insurance commissionaire.

He reviews some of the new companies he likes along with an update on Lemonade and Bernard's own experience of trying to buy renters insurance.

For more information about InsTech London and our past and future events, find us at www.InsTech.London

Follow us on at twitter @InsTech_London

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In this episode Matthew, Robin and Paolo catch up on what they heard whilst attending the recent Insider Tech event hosted by Insurance Insider. Robin talks about his keynote (read it here) and other themes that were emerging on the back of the release of the latest Lloyd's strategy paper. Matthew reviews the presentations by James Slaughter (Liberty) and Laurent Rousseau (SCOR) and Paolo talks about Robert Lumley's (Insurtech Gateway) description on the types of investors in insurtech today.

For more information, follow us on https://www.instech.london/ and sign up to our weekly newsletter.

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In this episode, Matthew Grant discusses the challenges in building a cyber model for insurance pricing and portfolio management with Pascal Millaire, CEO of CyberCube over from the US visiting his UK office. CyberCube was launched in 2018 as a spin-out from Symantec. Since being launched, CyberCube has signed up major insurers and brokers as clients, including CNA, Chubb, Munich Re, Guy Carpenter and JLT Re.

The issue, according to Pascal, isn't a lack of data. It's just that that data is hard to come by, hard to cleanse and hard to make sense of for someone trying to underwrite a risk, or manage cyber aggregation. He discusses the benefit of having behind-the-firewall data access from partners such as Symantec, and the ability to offer a forward-looking view of risk before trends become claims.

CyberCube were also one of the speakers at the InsTech London Cyber event in October 2018 and full details of the event and videos from the night can be found here.

For more information on the developing cyber market, read Matthew Grant's article Cyber risk: insurance black hole or a massive opportunity?

To find out what we have coming up for future InsTech London events, and to read what we have to say in our weekly newsletter find us at www.instech.london.

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We're back in this week's episode with highlights from our event on 30th April. Matthew Grant is talking to an insurer, an insurtech and three marketing experts about how to innovate with marketing in insurance and techniques for gaining more exposure in B2C and B2B.

First up is Olivia Hendrick, Director of Marketing at Hiscox UK and Ireland (2:20), describing their record breaking "cyber hack" marketing video, with over 20 million downloads. What it is, how it works and why. See the video here - https://www.youtube.com/watch?v=WgbWBRfNLdc

Andy Yeoman, CEO and Founder of marine analytics platform Concirrus (6:20) explains how he has been able to become part of the marine underwriting community by understanding the conversations his clients want to be having.

Chris Williams of Proper Linkedin Marketing (13:46) reveals the secrets to getting engagement and coverage on LinkedIn, whether to post on a personal page or a company page and how to optimise the LinkedIn algorithm.

Alex Hearn, CEO and founder of new site and central content platform Slipcase (22:15) describes what insurers are most interested in and how he provides added value to them. Wondering what people read and why? See a snapshot of Slipcase's research here - contact them directly for more details.

Finally, Neil Edwards of agency Marketing Eye (28:37) explains how technology companies can take advantage of social media and when the best time is to send out news.

Interested in learning more about insurance, innovation and why people give up their free time to come along to our events? Find out more about the speakers, view photos from the events and register for future events at www.instech.london. Hear more about what we are up to by registering for our newsletter.

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“Insurers aren’t bad at marketing, it's just that they haven’t had to be good at it”.

Listen to Robin and Matthew host another set of lively discussions from our 'Marketing Innovation in Insurance' event on April 30th.

Creative, and still a bit edgy, we moved up to Shoreditch for our April event and we weren’t disappointed; with over 100 people attending their first InsTech London event, plus a similar number of regulars.

Highlights on the 'Part 1' podcast include AM Best (17:37) talking about the response to their innovation rating methodology, Ninety Consulting (20:18) reveal their innovation methodology and AXA (27:00) discuss its partners programme. Inshur (1:44) also explain what motivates Uber drivers to buy insurance and Gobsmack (9:35) describe a new angle on reward programmes.

Look out for 'Part 2' coming soon. More details of the event, including all of the photos are available on the event page. Thanks goes to the LMA for sponsoring.

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We’re hearing a lot about AI, but what about the critical building blocks, the algorithms, that insurers are starting to rely on to make decisions in underwriting and claims assessment without human intervention? Is the industry ready to delegate underwriting to machines?

Matthew Grant and Robin Merttens, your hosts for the Instech London podcasts and our monthly evening events, chat about the issues facing insurers and the companies that build the algorithms for them as a preview to our next event on 3rd June. Robin reveals what he has learnt about psychographics and Matthew asks for some ideas for speakers for a refreshingly different future innovation event.

We've now over 3,000 members and support from 80 companies, making Instech London the biggest community of innovators in insurance providing a deep network of advice, partners and support.

Registration for 3rd June opens on 30th April at www.instech.london

Catch up with the views and insights of the Instech London partners in our weekly commentary, sign up here

Contact us at Hello@Instech.London

InsTech - insurance & innovation with Matthew Grant: Recent Episodes