Slick Talk: The Hospitality Podcast: Recent Episodes
Wil Slickers
This is the podcast for anyone and everyone in the Hospitality industry who loves what they do and wants to grow, learn, and experience all the cool things the world of hotels, restaurants, vacation rentals, and travel offers! On the show, Wil Slickers interviews some of the biggest Founders and Professionals within all hospitality segments. Slick Talk: The Hospitality Podcast is part of Hospitality.FM - the hospitality industry's only podcast network dedicated to the professionals in the industry.
Lauren Madewell, a personality and human being you can't ignore for all the right reasons. She is what I would consider to be the perfect balance of serious and funny but most importantly, she's just 100% authentically herself. In this episode, we discussed a wide range of topics from her personal story and how she got exposed to hospitality and short-term rentals with more topics like how the conference scene in our industry needs to change and how the amplification of industry voices and expertise is making a new wave of industry leaders. Connect with Lauren & her team with this link - you don't want to miss out on this content!
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
You have so many podcasts and episodes to choose from every week and so we want to make it easy for you to enjoy Slick Talk: The Hospitality Podcast. In our Monthly Slick Talk Highlight Episodes, you will hear my producer, Kelsey Tran, and myself share our favorite moments from the months weekly episodes and hear those moments all in this one episode. If you enjoy what you hear, let us know and we will continue to do these episodes! You can contact Kelsey at kelsey@hospitality.fm - plus, if you really like a specific clip, you will be able to go back and listen to the episode in it's entirety, just take a look at the show notes.
Slick Talk Episodes Mentioned in This Episode:
Jason Reese - Linked Here
Jesse Vasquez - Linked Here
Travers Xanthos - Linked Here
Dale Smith - Linked Here
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Avery Carl. A name I think we're all familiar with as she's made a name for herself in the industry and is one of the top brokers for short-term rental deals. She was also someone I listened to in my early podcast days and so this episode was a lot of fun for me. Tune in to hear how she has set up her life and business to be as productive as possible while never missing a soccer game and more!
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Dale Smith is a successful property entrepreneur with over 15 years of experience in residential, commercial, and holiday home property investment, property development, and property management.
Dale is the CEO of The SDDE Smith Group, which he founded in March 2017 with just one holiday home. Four years later he has grown the business to include 12 customer-facing brands with over 300 employees and a projected revenue of over £30 million for 2023.
Dale’s unique approach to property management has been a key factor in his success. Instead of focusing on just one property management area, he continuously creates different customer-facing brands to meet his clients’ varied needs. The brands include Host & Stay, Resicentral, WOODSmith Construction, Styled Interior Design and many more.
Connect with Dale: Website: https://www.sddesmithgroup.com/ & https://hostandstay.co.uk/ Facebook: The SDDE Smith Group & Host & Stay Instagram: @sddesmithgroup & hostandstayuk
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Travers is a friend, Destinationaire Award winner, and a great operator who has overcome so much after traveling the world and coming back to the USA in order to build his Short-Term Rental business, Stay Como! In this episode, Travers shares how his drive and excitement for adventure and travel have played a role in his life as a single man to now husband and father while still focusing and growing his business to new heights!
Connect with Travers: https://www.linkedin.com/in/travers-xanthos-2b378b67/ staycomo.com thedollyhousenash.com https://www.instagram.com/thedollyhousenash/
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
This episode is a special one as I have been watch Jesse's content and businesses grow over the years and finally getting to dive into his story was just really special because I think Jesse left a ton of nuggets around more than just business but more into life as a whole! Based in Central Valley, California, Jesse Vasquez found his niche in operating unique STR/Mid-Term Rental homes specifically for traveling healthcare professionals. With solid foundations, ongoing process improvements, and a team now rallying behind him what started from two homes in 2020, he now has a growing owned and co-hosted portfolio of over twenty property listings all over California and Texas.
Connect with Jesse:
Website - Linked Here
Instagram - Linked Here
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Jason has grown his STR business in a short period of time and his main force of growth is leveraging tech and AI in order to really continue to invest in real estate and grow a hospitality business.
Connect with Jason:
linktr.ee/jwreece
instagram.com/jwreece
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
You have so many podcasts and episodes to choose from every week and so we want to make it easy for you to enjoy Slick Talk: The Hospitality Podcast. In our Monthly Slick Talk Highlight Episodes, you will hear my producer, Kelsey Tran, and myself share our favorite moments from the months weekly episodes and hear those moments all in this one episode. If you enjoy what you hear, let us know and we will continue to do these episodes! You can contact Kelsey at kelsey@hospitality.fm - plus, if you really like a specific clip, you will be able to go back and listen to the episode in it's entirety, just take a look at the show notes.
Podcasts Mentioned in This Episode from Hospitality.FM:
No Vacancy with Natalie Palmer | Spotify | Apple Podcasts
Hospitality Mavericks with Michael Tingsager | Spotify | Apple Podcasts
STR Data Lab by AirDNA | Spotify | Apple Podcasts
Slick Talk Episodes Mentioned in This Episode:
Allison Bayley - Linked Here
Caleb Hannon - Linked Here
Rena Pacheco-Theard- Linked Here
Jonathon Wicks - Linked Here
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Jonathan Wicks is the founder of Well & Good Property Services. Headquartered in Scottsdale, Arizona, Well & Good is the largest independent all inclusive turnover services provider in the short term rental industry.
By combining professional cleaning, offsite laundering and supplying all guest essentials, Well & Good allows hosts to focus on the guest experience without having to stress about the day to day of logistical turnover operations.
Well & Good services markets across the US and expands based on local host partnerships and on site leadership. They can be found online at wellandgood.pro and on instagram @wellandgood.pro.
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Caleb Hannon could be considered a newcomer to the vacation rental industry but in the short 2.5 years he has jumped all in and dedicated his life to this industry. Starting as an employee in StayLakeNorman and growing to COO and co-owner he has experienced it all and uses that to continue to better the company's operations as well as the industry as a whole. In this episode, Caleb shares moments of vulnerability and how the lesson of "leading yourself before you lead others" has impacted his life and business as it is today.
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
We all stumble into this business it seems like these days or from what we hear on this podcast. With Rena, yes she may have stumbled into building an incredible short-term rental brand (Boutiq) but she definitely didn't stumble into entrepreneurship. You will hear her story, how they've built the portfolio as it is today, and the struggles that most entrepreneurs don't like to share on a public platform.
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Starting a business is no joke and a big venture for anyone at any age but Allison really took that to a new level by starting her hospitality business at 21 years old and went all-in on her hospitality business, Bayley Vacation Rentals.
In this episode, you will hear the ups and downs of a young entrepreneur, what a very seasonal vacation rental market is like to operate in, and how tech truly can empower entrepreneurs when used correctly.
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Building company culture (remotely or in-person) is crucial for any business. How can you align yourself as a business leader with your teams personal and professional goals while maintaining your businesses mission and direction? How do you build a culture that's so strong that your team starts to take charge when a new member isn't the right fit? These are all things we dive into in this episode with Michael Sjogren. Numbers, data, and financials are all areas that can point back to culture and executing amazing guest experiences in the hospitality industry.
Mike's Socials & Other Links: www.strsecrets.com Instagram: @the_airbnbguy https://www.facebook.com/groups/STRentalsecrets https://www.youtube.com/channel/UC3j2uYbWOLdbreNQ9aq19ZA STR Secrets Freedom Code Training: https://www.strsecrets.com/freedomcode Special VA Placement Offer for ALL Slick Talk Listeners: https://va.strsecrets.com/optin1684284977740
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Bill Faeth truly needs no formal intro but for those who don't know Bill, he's a entrepreneur with an extensive background in starting, building, and exiting companies. In this episode, I asked Bill if we could go "behind the scenes" and learn more about his personal story, the people and things that impacted him the most and everything else leading up to where he is today.
Connect with Bill: Bill Faeth Linktree: https://linktr.ee/bfaetbfaeth The Free Build STR Wealth Facebook Group: https://www.facebook.com/groups/284886002732508 Build STR Wealth: https://buildstrwealth.com/
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Zach is the Co-Founder of Sponstayneous, a newsletter that brings subscribers the best last-minute deals and upcoming steals on Airbnb twice a week, and the host of the Behind the Stays podcast. In this episode, I sit down with Zach to hear his personal story as a young entrepreneur in our industry but I would even go as far as saying that Zach has become one of the most impressive rising stars of the short-term rental industry and is someone everyone should keep on their radar.
Zach's Social Media Links & Website: https://www.sponstayneous.com/
https://www.instagram.com/sponstayneous/
https://www.behindthestays.com/
https://www.youtube.com/channel/UCfUU24fZ3O-RN7Q94smtogA
Get 20% of Ping with the discount code HFM20
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Is AI ready to take over tasks for humans? Is it ready to take over tasks for vacation rental managers?
In this interview, I am joined with Luca Zambello, a repeat guest on the show and CEO of Jurny, to dive into their recent Jurny updates with a big implementation of their AI named Nia which is powered by GPT4.
Mentioned in this episode: Check out Luca's First Episode - Link Luca's Panel Episode from VRMA - Link Luca's Episode from Good Morning Hospitality - Link
Give Jurny a try today by using this link!
This episode is brought to you by our sponsors at:
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Steve Milo is the founder and CEO of VTrips. Known for his ability to draw a crowd and stir up some engaging conversation, I wanted to sit with him and ask more intentional questions and hear more of his story. In this interview, Steve shares a little on his background prior to getting into the vacation rental industry and how staying in vacation rentals as a kid impacted his path as an operator.
This episode is brought to you by our sponsors at:
Hostfully – Use code SLICKTALK20 for 3 months free of their digital guidebook or $100 off their property management platform!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
This past year has been full of unforgettable events for the vacation rental industry. With keynotes full of hot topics, sessions packed with industry learnings, and relationships built during times of networking, it's only honorable to take a deep dive into the industry's major event season and look back on the experiences, learnings, and takeaways our team and others have gathered. Breezeway's Koryn Okey speaks with Kerrie Racicot of Tahoe Truckee Vacation Properties, Dave Roberts of Outer Banks Blue, and Wil Slickers of Amplified Audio (Hospitality.FM) & Recreation Rentals.
This episode is brought to you by our sponsors at:
Hostfully – Use code SLICKTALK20 for 3 months free of their digital guidebook!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
A Collection of the Best Properties from Trusted Vacation Rental Brands Setting the Gold Standard for Hospitality.
The statement above couldn't be more like music to my ears! This weeks episode, I sat down with Travis Wilburn and Rebecca Lombardo to discuss what it takes to form this "umbrella brand" for the vacation rental industry of well represented vacation rental management companies that set the best and highest standards for operators to follow.
If you were at VRMA then you probably saw the really cool 100 Collection hats on some pretty awesome people in our industry. Take note!
Also, special shoutouts in this episode to Justin Ford (Breezeway), Marcus Ljungblad (Minut), and Dennis (Casiola Vacation Homes) - you're all doing incredible things in this industry and it doesn't go unnoticed!
This episode is brought to you by our sponsors at:
Hostfully – Use code SLICKTALK20 for 3 months free of their digital guidebook!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Mark Simpson joins me on Slick Talk: The Hospitality Podcast to uncover his journey within the Hospitality industry and how he came about to creating what Boostly is today.
In this interview, I ask more intentional questions around Mark's early days to see how it really shaped him and why those moments were so important in his journey as an entrepreneur.
Guests Social Media Links: instagram.com/boostlyuk boostly.co.uk
Mentioned in this episode:
Dana Lubner
Good Neighbor Summit
Rent Responsibly
This episode is brought to you by our sponsors at:
Hostfully – Use code SLICKTALK20 for 3 months free of their digital guidebook!
Jetstream – Tell them you heard their name on Slick Talk and get 3 months free of commission after signing up for their services!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Nils Mattisson has a degree in electrical engineering from Lund University, and spent seven years working in the Exploratory Design group at Apple in Cupertino. He founded Minut together with three co-founders in 2014 with the mission to make home-sharing work for everyone: hosts, guests and neighbors alike. As the CEO, he has been overseeing the company's rapid growth over the past 7 years.
I personally was very excited to talk with Nils about Minut, showcase their story, hear about what's happening behind the scenes with Minut and the team that makes it all possible!
Guests Social Media Links: https://www.minut.com/ https://www.linkedin.com/company/minut/ https://www.instagram.com/minuthq/ https://www.facebook.com/minuthq https://twitter.com/MinutHQ https://twitter.com/nmattisson https://www.linkedin.com/in/nmattisson
This episode is brought to you by our sponsors at:
Hostfully – Use code SLICKTALK20 for 3 months free of their digital guidebook!
Jetstream – Tell them you heard their name on Slick Talk and get 3 months free of commission after signing up for their services!
Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
As you're reading and maybe seeing on socials, we had a big conference stretch! From Miami to Las Vegas, we attended the Book Direct Show and the VRMA conference and had a blast along the way. In this episode, I share (yes, a solo episode) my thoughts and feelings from the conference's at a high level (because there was so much to cover in a short episode) and I hope you all had the opportunity to rest and recover if you were in attendance!
Mentioned in this episode:
Book Direct Show Recap Video
Destinationaire Award Winners
Justin Ford with Breezeway
Minut and the whole team that attended VRMA
Casiola Vacation Homes
The 100 Collection
This episode is brought to you by our sponsors at:
Hostfully - Use code SLICKTALK20 for 3 months free of their digital guidebook!
Jetstream - Tell them you heard their name on Slick Talk and get 3 months free of commission after signing up for their services!
Safely.com - The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Minut - Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
This week we have Brise Carpenter, VP of Customer Success at Hostfully, joining the show to showcase what happens behind the scenes with their customers, the major conversations happening in the vacation rental industry and how this is impacting operators on a day to day basis!
This episode is brought to you by our sponsors at:
Hostfully - Use code SLICKTALK20 for 3 months free of their digital guidebook!
Jetstream - Tell them you heard their name on Slick Talk and get 3 months free of commission after signing up for their services!
Safely.com - The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Minut - Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Guest Links: https://www.linkedin.com/in/brise-carpenter-b4855313/
Upcoming Events: VRMA International in Vegas October 23rd-26th
Level Up Your Listing Summit by Natalie & Tatianna Tayler - Tait Get Your Tickets Here
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Natalie Palmer runs a boutique vacation rental management company, is actively growing her real estate portfolio, and hosts No Vacancy The Podcast, where she shares weekly hosting advice. She works closely with Airbnb as an ambassador to set new hosts up for success, and loves sharing relatable hosting content. She lives in SoCal and manages her mountain listings remotely, while working from home with her 2 under 2. Not only is Natalie all those things listed above but she's become a great friend and amazing voice for the industry and I couldn't be more thankful to work with her and see all that she brings to the table with her experience and expertise.
This episode is brought to you by our sponsors at:
Hostfully - Use code SLICKTALK20 for 3 months free of their digital guidebook!
Jetstream - Tell them you heard their name on Slick Talk and get 3 months free of commission after signing up for their services!
Safely.com - The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Minut - Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link!
Guest Links: instagram.com/__nataliepalmer hostwithnatalie.com
Upcoming Events:
Book Direct Show & Destinationaire Awards in Miami October 18th & 19th
Nominations for the Destinationaire Awards are closing today, October 12th!
VRMA International in Vegas October 23rd-26th
Level Up Your Listing Summit by Natalie & Tatianna Tayler - Tait Get Your Tickets Here
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
You ever meet someone and just get this feeling that they're so genuine and real within the first 5 seconds of meeting them? Yeah, me too because that's what happened when Victor and I first met earlier this year. Victor Feria is the Co-founder of Tangy Management - a short term rental property management company. Through many experiences in the hospitality industry, Victor brings his hotel and luxury operations background to the vacation rental segment of hospitality, giving his company and brand the automatic leg up with excellent standards and presentation to guests and owners alike.
This episode is brought to you by our sponsors at:
Hostfully - Use code SLICKTALK20 for 3 months free of their digital guidebook!
Jetstream - Tell them you heard their name on Slick Talk and get 3 months free after signing up for their services!
Safely.com - The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer!
Minut - Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 3 months FREE when they sign up with this link!
Guest Links: https://tangymgmt.com https://www.linkedin.com/company/tangy-management/
Upcoming Events:
Book Direct Show & Destinationaire Awards in Miami October 18th & 19th
Nominations for the Destinationaire Awards are still open! Nominate here!
VRMA International in Vegas October 23rd-26th
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
What does a podcaster, NFL Quarterback, and a Senator have in common? Not a lot if I am being honest but I can officially say I have had both an NFL QB and Senator on the podcast and that's pretty cool! This episode features Senator Kelli Stargel and Andrew Ketchel (Capital City Consulting) as I had the honor of doing this interview at the FAVR Xtravaganza event last week in Orlando! We discuss all things regulation and advocacy so please make sure you tune in and share with everyone you think would benefit from this conversation! Also, if you hear the quick announcement in the beginning of the episode then I would love to just say welcome to Minut for joining & partnering with me on the podcast and I am so excited to work with you all and tackle the sometimes tough conversations like this one. Thank you to our other show partners for also being a massive part of this show. Hostfully, Safely, and Jetstream... you're all amazing!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Here at FAVR Xtravaganza in Orlando, FL I was able to sit down with Justin Ford, from Breezeway, and cover the newest topics around Vacation Rental Safety. This was an incredible episode that really helps steer the conversation for our industry to fully take this topic into the higher levels of importance as operators. Thank you to FAVR for allowing us to have our Hospitality.FM booth here and to record these great conversations! Another shoutout to our awesome sponsors, Hostfully, Safely, and Jetstream! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Weird title to title a podcast episode but hopefully it makes sense. After a long couple of weeks and moving into a new place, I wanted to just brain dump my thoughts on past conversations and how they're playing out today in the industry. From the big players to Matt Landaus "Limited Edition" series and theme on his podcast, I hope you can get yourself included in this conversation and hopefully it is something you're passionate about as well!
Mentioned in this weeks episode:
Listen to last weeks episode here!
Nominations for the Destinationaire Awards are now OPEN! Nominate your industry colleagues today & click right here to learn more about the Destinationaire Awards
Grab your ticket for the Book Direct Show happening in Miami this October 18th & 19th right here!
Listen to my old episode on "Fuel Hotel Marketing Podcast" or now just Hotel Marketing Podcast right here
Listen to Matt Landau's podcast, Unlocked to hear amazing industry insights and conversations!
Thank you to Jetstream, Safely, and Hostfully for being amazing podcast partners!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
With more positive responses from all of you about this new episode structure, I thought I would work on showcasing the top 5 lessons I've learned from my podcast guests over the last 4 years. Now, I could just list them all out here in the show notes but what fun would that be? I hope you enjoy this episode and I am so excited to share these with you!
In this episode, I mentioned:
Merilee Karr - Founder of Under The Doormat - Check out her previous episode on Slick Talk!
Daniel Cruz - Founder of washbnb - Check out his previous episode on Slick Talk!
Listen to last weeks episode here!
Nominations for the Destinationaire Awards are now OPEN! Nominate your industry colleagues today & click right here to learn more about the Destinationaire Awards
Grab your ticket for the Book Direct Show happening in Miami this October 18th & 19th right here!
Please fill out this survey for Hostfully's Annual Hospitality Report! This report is crucial and only takes a minute or two!
If you're tired of running all of the front end and guest facing operations in your short-term rental business then you need Jetstream and they'd love to work with you!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Last weeks episode got a lot of positive feedback on the format and structure. Now, we're doing it again. I hope you listened to the whole show for the bonus right at the end of the podcast. You don't want to miss this!
Mentioned in this episode & key takeaways:
Robin Craigen - CoFounder of Moving Mountains:
If the guests let us do more, we can show them exactly what we're capable of.
Great hospitality is to always be listening - from the top down, this is the most important role we can play and apply
Your team needs to be the heart and soul of your business - no exceptions.
Creating great experiences doesn't come easy or happen overnight - it takes a lot of work to make what we all do happen. Acknowledge that and be okay with the hard work!
Sarah & Annette - Thanks For Visiting Podcast:
Trust but verify
Build the systems
Let your "why" be the north star that moves the needle in your business - and be okay with having to remind yourself of your "why"
Link to their awesome podcast, right here!
Other Mentions & Shoutouts in this episode:
Julie George - The Million Dollar Host
3 Months Free for Hostfully's Digital Guidebooks - just use my code SLICKTALK20
Live Let Thrive Podcast - part of the Hospitality.FM family!
The VRM Xtravaganza Event this September 19th-21 (message me if you're attending! 720-807-3367)
The Book Direct Show & Destinationaire Awards in Miami this coming October! Two events for the price of one! Tickets available here!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
This weeks episode of Slick Talk will be different. For the first time, I am doing a "solo" episode since the early days of the show to highlight some guests (and clips from their episodes) that have been some of my favorites over the last few years.
I really enjoyed putting this together and would love to know if you like it or want more interviews and deep dives! Thank you to our show partners at Hostfully, Safely, and Jetstream for always asking for this creative content!
Our Highlighted Guest Today Are: Chloe Cohen Richard Valtr Brittany Blackman John An
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
We have something we've been working on and I personally wanted to share it with you directly. Right here.
So, press play!
Press Release - Linked Here Website - Amplified Audio Website - Hospitality.FM Learn more about your ad choices. Visit megaphone.fm/adchoices
When it comes to real estate and flipping houses, I am no expert. I actually have no desire to really learn all of that if I am being honest. Today's guest is a different story though because that's where it all got started for him and his short term rental journey. Kyle Stanley joins me to talk about what he had to learn and go through in order to take his STR business serious and grow it to almost 70 properties in such a short period of time.
Thank you to Hostfully, Jetstream, and Safely for coming together to sponsor this episode and bring it to the airwaves!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
From being told he's "stupid" by his teachers in high school, conquering his mindset to overcome, and now being a voice for short-term rental hosts and operators, I had the pleasure of interviewing John Hildebrand on the podcast to uncover his story and capture his passion for the industry!
Special thank you to our podcast sponsors: Jurny, Safely, and Hostfully for making this podcast so much fun!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Enjoy another episode of HITEC! Brian Hamaoui joins me this time as a co-host as we dive in with Crystal Pernici and discuss what she sees happening with hotel revenue and profitability.
Enjoy this episode from HITEC back in June and thank you to youtip for partnering with us during the conference! This episode was brought to you by Jetstream! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
In this quick episode, I interview Paul McCarthy who is the Founder of Snapfix and is based in Dublin, Ireland! We had a great interview and became good friends quickly after this interview! Enjoy this episode from HITEC last month and thank you to youtip for partnering with us during the conference!
This episode was brought to you by Jetstream!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Two Harvard grads & Techstar entrepreneurs who are no strangers to the founder lifestyle.
I was honored and excited to hear Brittany and Derricks story, their lessons learned along the way, and what they've built with Nectar.
This episode is brought to you by Jurny! If you’re in the STR/VR industry, then sign up for Jurny by demoing their suite of products and you will get up to 10 FREE smart locks! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Marc is a self-proclaimed boutique geek and is passionate about the future of retail. After spending nearly 6 years working at Jet.com and then Walmart (acquired Jet.com), he quickly realized that the best product experiences don't happen on screens or shelves, they happen in real moments of use "in the wild". Marc founded Minoan to help hosts create, and capitalize on, rich moments in their homes, save money on everything they need to buy and spend a fraction of the time on the unsexy things that come along with ordering (tracking, routing, logistics, etc.) An episode you won't want to miss! We mention a ton in regards to Amazon, Airbnb, and Vrbo + thought leaders that have impacted the overall thinking and psychology of making properties a "shoppable" experience - boosting the in-stay & post-stay revenue for hosts, property mangers, and hotels.
This episode is brought to you by Jurny! If you’re in the STR/VR industry, then sign up for Jurny by demoing their suite of products and you will get up to 10 FREE smart locks! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Corey Ashton Walters is the Founder & CEO of Here, a revolutionary online marketplace that enables anyone anywhere to invest in vacation rentals online and earn passive income—without ever lifting a finger. Prior to founding Here, Corey, a seasoned entrepreneur, brand builder, and college dropout, has founded multiple successful companies over the last 15 years. Most recently, Corey co-founded Homeworthy, a venture-backed first-of-its-kind fully remote cloud real estate brokerage that served homeowners located in over 900 cities across the Pacific Northwest. This episode is brought to you by Jurny! If you're in the STR/VR industry, then sign up for Jurny by demoing their suite of products and you will get up to 10 FREE smart locks! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
What does making decisions in the morning/evening, lunch breaks, and the potential of getting parole have to do with upselling your hotel? Well, Erik Tengen sits down with me to help break it down so that way hoteliers can use the best strategies in order to earn extra revenue for their property while barely lifting a finger! Oaky is also offering our listeners a discount on their dedicated upselling courses! Just use code SLICKTALKOAKY25 and start making that extra cash!
This episode is brought to you by our show partners at Jurny, Hostfully, and NoiseAware!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Steve Cody has now accumulated over 30 years of experience in building companies that have employed thousands and generated over $750 million in lifetime sales within multiple industries including software, marketplace, service, and rentals. Currently building Bûnking and Bûnking Ventures and also very committed in helping to solve the Fentanyl and Opiod crisis. Steve was just 15 when he launched his entrepreneurial journey, starting his very first business with just $1200, a squeegee, a bucket, and a dream.
Mentioned in this episode: Jurny, Hostfully, and NoiseAware!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
Sometimes beating the same drum is what's needed to get the message to turn into action with property managers and hoteliers. Josh Liebman, ICAE is a man that is beating that drum, like a lot of us in hospitality. Tune in to hear how Josh sees the industry moving forward with guest experience at the heart of it all.
This episode is sponsored by our friends at Hostfully, Jetstream, and NoiseAware! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
The Vacation Rental Industry is not what we think or portray it to be…
This episode with Evan Dolgow is one of the most refreshing conversations I’ve had in a while. Some things I’ve been think to myself, he says out-loud in the episode as we cover his story and what he’s experienced when it comes to Vacation Rental tech, operations, mindset, and hopefully… change!
Shoutout to Jurny, Inc. for being an awesome Podcast Partner and I hope you all enjoy this conversation.
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Recently we did an in depth episode with Andrew Kitchell, Founder of Wheelhouse, and unfolded the story of what they've overcome these past two years. Now, with Wheelhouse securing $16 million in funding we jumped on a live Q&A and opened it up to friends, listeners, and our industry network to ask Andrew the questions they had about Wheelhouse and the future of the team. Mentioned in this episode: John deRoulet, team member of Wheelhouse. Ben Day, team member of Jetstream.
This bonus episode is sponsored by Jurny! Tell them Wil sent you! Listen to the in depth episode with Andrew, right here!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
The network impact is real when it comes to business and life as a whole. As Ryan shares in the episode, he was exposed to farming at an earlier age and one day, he was shown a co-op and how farmers where share resources and lowering their costs while produce buyers would come into town and purchase all their different crops in bulk at a higher price! Fast forward, Ryan meets Steve Schwab and they join forces to create Casago. Casago is a franchised model company for vacation rental operators that can now own their local markets while having better operational tools and compete with the big players. Casago is giving smaller operators a fighting chance.
This episode is brought to you by: Jurny MOS - Say you heard them on this episode! NoiseAware: Code SLICK20 to get 20% off all NoiseAware devices! Safely.com - The vacation rental industries best insuratech provider. Just tell them Wil sent you. You're in good hands!
——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Chris Adams joins me on the show again but on Spotify Live in our series of "The Industry From Our Perspective" and I couldn't have been more excited to have this conversation with him because he brings a lot to the table. Here is the link to his first episode and if you never heard it, it's honestly a must listen.
Thank you to Hostfully for being our long time partner on Slick Talk and for making property management so much better for hosts and managers around the world! Use SLICKTALK20 for $100 off their Property Management Platform (PMP) or 3 months free with their digital guidebooks!
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let’s connect there so you can see the daily content we post beyond the podcast!
Andrew Kitchell sat down with me to unfold the story of how he and his team were able to "rise from the ashes" of Lyric by going all-in with Wheelhouse, their in-house dynamic pricing tool. In this episode, we're going to talk about the difficulty of fundraising and restructuring the way they did for Wheelhouse. A real "underdog" story that shows the true spirit of entrepreneurship. Once this episode is done live streaming, please join us for a live (video & audio) recorded Q&A where you, the listener/watcher, get to join us on a live stage with your questions for Andrew and the team at Wheelhouse! This is not a signup page but make sure to save this link so you can become part of our live stream!
1️⃣ We will live stream the full episode on May 13th at 8:30am PST 2️⃣ Once the episode is done streaming, join us at 10am PST for the live Q&A 3️⃣ Have your questions ready! Feel free to submit them to us early by commenting on the episode stream first!
🔗 http://ow.ly/3rJt50ITG41
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast!
Andrew Kitchell sat down with me to unfold the story of how he and his team were able to "rise from the ashes" of Lyric by going all-in with Wheelhouse, their in-house dynamic pricing tool. In this episode, we're going to talk about the difficulty of fundraising and restructuring the way they did for Wheelhouse. A real "underdog" story that shows the true spirit of entrepreneurship. Once this episode is done live streaming, please join us for a live (video & audio) recorded Q&A where you, the listener/watcher, get to join us on a live stage with your questions for Andrew and the team at Wheelhouse!
This is not a signup page but make sure to save this link so you can become part of our live stream!
1️⃣ We will live stream the full episode on May 13th at 8:30am PST 2️⃣ Once the episode is done streaming, join us at 10am PST for the live Q&A 3️⃣ Have your questions ready! Feel free to submit them to us early by commenting on the episode stream first!
🔗 http://ow.ly/3rJt50ITG41
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast!
Sean McGregor literally found hosting through love. When he first started dating Lindsey in 2015, she was renting out the 2nd bedroom in her Austin, Texas apartment which covered her entire rent….then when she would travel, she would rent out the entire home and it would pay her rent & travel expenses! Sean joins me on the show to dive into the world of hosting and entrepreneurship that he and his family have been living in before it became popular due to COVID. Sean is also an author of a chapter in the book, Hospitable Hosts, which is released May 16th! Link here: https://www.hospitablehosts.com/ Links Mentioned by Sean: Instagram Website And Article Sponsored By: Hostfully: Use Code SLICKTALK20 NoiseAware: Use Code SLICK20 Jetstream: 50% off if you mention this episode Safely.com: Reach out for best STR Insurance for operators
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast!
This podcast episode is long overdue! Welcome Jessica Gillingham, Founder of Abode PR, to the podcast as we dive into her entrepreneurial journey in our industry and learning a bit more about what it takes to be in PR & how they serve their clients with multiple services. This episode is brought to you by Hostfully, Jetstream & Safely!
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Mentioned in this episode: Rentals To Rescue - Ukraine Support We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it!
www.rentalstorescue.com or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees
Also, if you know or you are doing something similar, please let us know how we can support you!
You read the title correctly! We have been playing with the Spotify Live app and I did my first one with a good friend, Steve Turk! We even had our friend John Stokinger join for a few minutes! We’re calling this “The State of the Industry from Our Perspectives” because with a lot of people asking us the question, “what’s it like behind the scenes as a person in media?” And so it made sense to come on here and take that question head on by asking each other questions that will hopefully answer that for you all. Enjoy and make sure to follow the show on Spotify or your favorite audio platform!
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast!
Andrew is no stranger to the podcast or the vacation rental industry. Late 2020, Andrew joined me on the show to introduce Rented to the Slick Talk community and told the story of what they built at Rented. Now, he joins me again to cover what's happened since and to also do a little bit of a deep dive on some important industry topics. To hear Andrew's first episode on Slick Talk, click here! This episode is brought to you by our friends at Jurny, Safely.com, and NoiseAware! Make sure to pre-order Andrew's book! Link here!
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast!
Max Farley is the Founder of sojo, a guest amenity platform and service that's dedicated to making turnover days suck a little less for property managers. With an extensive background in shipping and logistics in his "past life", Max brings this knowledge and skill to solve the massive problem for the industry and they're just getting started! This episode is brought to you by our friends at Jurny, NoiseAware, and Safely!
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting!
If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch!
Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast!
I sat down with Scott Parker who has multiple brands within different segments of hospitality & retail. From bars and restaurants, to barbershops and boxing gyms, the reason I invited Scott on the podcast is because his story is one we all should be able to relate to as entrepreneurs. The road to success isn't easy and failure isn't easy either because as humans we want nothing more but to be successful and on many different terms or definitions. This episode is brought to you by Jurny, NoiseAware, and Safely!
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast!
Chris Deferio is an award winning coffee professional and coffee consultant with 22 years in the retail specialty coffee industry. He has seen great success in his career as a barista, trainer, cafe manager, operations manager, and playing a key role in the scaling and success of many independent coffee shops. In addition to being a 3 time international latte art champion and US Barista championship finalist, Chris has been able to help thousands of people through his in person speaking and training at trade shows, industry associations, and even outside of coffee in the world of craft beer and wine. This episode is sponsored by Hostfully, Jetstream, and NoiseAware! Use the cod SLICKTALK20 to get exclusive discounts!
Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast!
Brooke Pfautz is a serial founder within short-term rentals and a second-time guest here on Slick Talk! In this week's episode, we wanted to cover a few things from the first episode on inventory growth hacks but also touch on the importance of the lifetime value a management contract brings your STR business while also showcasing how to actually calculate that value over some specific metrics. Another episode you don't want to miss! To hear the first episode, click here! This episode is brought to you by NoiseAware, Jetstream, and Safely!
Thank you so much for tuning in to this special episode. It is a bonus episode because, during my time here in Cancun, Mexico where I've been for the last month, my friends over at Breezeway hosted their second annual Elevate virtual conference. And it's been super exciting to see them put this together for the second year in a row. This whole episode is dedicated to the session called "How to Win and Influence Owners" and so you're going to hear Jeremy Gall, the founder of Breezeway jump right in after the intro plays. And then once he gets through the intros you're going to hear the great session that we had about owner acquisition, keeping owners, owner communication, you name it, super important stuff. Thank you to Breezeway for allowing me to do this and create this bonus episode!
"If these last two years have taught us anything is hoteliers are eternal optimists, and I love that about them." - Adam Harris, Co-Founder of CloudbedsThis quote was like music to my ears as I was going through the transcript of this episode. To add to it, hospitality as a whole industry is full of eternal optimists and people who truly are in it for the love and passion of people. In this episode, you're going to hear Adam and I talk about the early beginnings of Cloudbeds and the company it's become over the years and how they're helping the industry rethink some old ways of doing things after the last two years of COVID. This episode is brought to you by our friends at Jurny & NoiseAware! Check us out at Hospitality.FM or on LinkedIn! Mentioned in this episode: Rentals To Rescue - Ukraine Support We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it!
www.rentalstorescue.com or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees
Also, if you know or you are doing something similar, please let us know how we can support you!
Building a short-term rental management software from the ground up to me is an art! Vincent, Co-Founder of Uplisting, joins me to talk about the journey of building a software solution that grows with its users and allows the community of our industry to be hyper-involved and focused on the product that helps the everyday property manager. Uplisting Website Hospitality.FM This episode is brought to you by our friends at NoiseAware, Jetstream, and Operto! Mentioned in this episode: Rentals To Rescue - Ukraine Support We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it!
www.rentalstorescue.com or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees
Also, if you know or you are doing something similar, please let us know how we can support you!
After graduating from hotel school, Matt Welle knew he wanted to make a bigger impact in the hotel industry. Now, he is the CEO of Mews, a new-age and cloud-based property management system that is built out as one of the best in the industry. Matt and I sit down to talk about his journey and the story of Mews as they have been one of the most innovative tech companies in our industry. I knew I had to have Matt on the show after I interviewed Richard Valtr who is the Founder of Mews. To listen to Richard's episode (I highly recommend that you do, by the way.) click the link here to check it out. This episode is sponsored by NoiseAware & Operto! Learn more at Hospitality.FM Mentioned in this episode: Rentals To Rescue - Ukraine Support We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it!
www.rentalstorescue.com or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees
Also, if you know or you are doing something similar, please let us know how we can support you!
Building a software business had always enticed Assaf. In their final semester of business school, he and Tim developed a business plan that would eventually launch TurnoverBnB, a premier tool for short-term rental hosts and cleaners to connect and automatically manage their vacation rental cleaning schedules. In this episode, we dive into the creation, the growing pains, and the thinking behind the brand of TurnoverBnB! This episode is brought to you by our partners at Jurny and Hostfully! We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it!
www.rentalstorescue.com or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees
Also, if you know or you are doing something similar, please let us know how we can support you! Mentioned in this episode: Rentals To Rescue - Ukraine Support We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it!
www.rentalstorescue.com or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees
Also, if you know or you are doing something similar, please let us know how we can support you!
As a founder-focused podcast, I realize we can get too focused on titles, accomplishments, and attention that it distracts us from seeing people in a more human aspect. And yes, Dr. Jeffrey is a Founder, but hearing his words "You Don't Need A Fancy Title To Lead" really struck a cord. Enjoy this personal and open conversation he and I had about his story and journey in hospitality. Dr. Jeffrey O is an internationally renowned CEO, educator, leadership coach, and author. He has been described as one of the most famous people in the world of Hospitality and has been featured on the cover of several business and hospitality magazines. He currently serves as president of the International Hospitality Institute (IHI) where he oversees IHI's global operations. IHI is the organizer and sponsor of the annual Global Hospitality Summit (GHS). This episode is brought to you by Jurny & NoiseAware!
Neel Parekh is the CEO and Founder of MaidThis, one of the top-rated national cleaning franchises. MaidThis has been called "the franchise for millennials", given its fully remote model and new-age spin on an old-school cleaning industry. As he built his business to reach millions in revenue, Neel traveled for five years while managing a fully remote team — he is now on a mission to help others achieve the same. A renowned business expert, Neel mentors other entrepreneurs on the dos and don'ts of managing a company, essential tips for franchise operators, how to be a successful digital nomad, and much more. In this episode, I got to dive into Neel's story and discover his passion for entrepreneurship in our industry! This podcast episode is sponsored by our friends at Hostfully, Jetstream, and Operto!
This was an episode that I probably enjoyed recording more than most due to the fact I am in the Voice and Audio world all day, every day! David Berger was the first to conceive of, develop, and deliver a viable hotel voice assistant. His insight into the challenges and opportunities presented by voice assistants in hotels is unmatched. He is the Founder and CEO of Volara - the voice hub for the hospitality industry - which was recently acquired by Uniguest. Volara’s conversation management software and secure integrations hub turn the leading consumer smart speakers and natural language processing platforms into a hotel business tool. Volara is building voice interfaces for leading hotel technologies while providing hotels the software to manage conversations with their guests at scale. Volara is the Official and Exclusive Partner of Marriott for pilots of voice technologies. It is also developing voice-based solutions for leading brands like Viceroy, Melia, Two Roads, and more. Links: www.hospitality.fm Volara Website: volara.io Uniguest Website: https://uniguest.com/ David's LinkedIn: https://www.linkedin.com/in/david-berger-5571b13/ This episode is sponsored by NoiseAware, Jurny, and Safely!
Damian Sheridan and I sit down and talk about our trip to Miami as we planned for the Book Direct Show in October to be based in Miami! What better day to announce our venue than on #BookDirectDay itself?! Press Release: https://shorttermrentalz.com/news/bds-destinationaire-partner-2022/ Venue Page: https://bookdirect.show/venue/
Sign up for the event to get early bird tickets! https://bookdirect.show/venue/
This bonus episode is sponsored by Jetstream and Operto!
Join me, Wil Slickers, this week as I sit down with Thibault Masson, Founder of Rental Scale Up, and dive into his story as he got started with vacation rentals and eventually joined Booking.com and now is running his business and team full time! Rental Scale Up is known for its great amount of content that dives into data behind big companies like Airbnb, VRBO, Sonder, and many others. At the end of the day, the mission and goal of Rental Scale-Up are that it's an online platform welcoming several short-term rental industry experts ready to share their proven, hands-on experience and to help property managers grow their business, by bringing them actionable tips that they can use in their daily life. This was a fun episode so make sure to check out all the content on Rental Scale-Up and tune in again next week! This episode is sponsored by my friends at Jurny & Safely!
Steve Turk is (in my mind) Mr. Miami! With a very successful career in hotels, food, and beverage, and creating amazing experiences, Steve sits down with me to go into his story of finding his passion in the industry and how that has turned into becoming a founder and industry leader with multiple adventures in the industry. Thank you to our sponsors for bringing these episodes to life! It was a pleasure to meet Steve and over 20 other industry leaders in hospitality at our happy hour event in Miami this last week! This episode is sponsored by Jurny & NoiseAware! Links to find Steve on every platform!
Linkedin: https://www.linkedin.com/in/stevelturk/ Instagram: @stevelturk TikTok: @steveturk Clubhouse: @steveturk Facebook: facebook.com/stevelturk
Every year, I look forward to the Industry Report that Hostfully publishes for all in the vacation rental industry! In the last two years, I have been able to contribute some thoughts to this report through my partnership with Hostfully! In this episode, David Jacoby (Co-Founder of Hostfully) and Fred Bassili (Marketing Manager) join me to cover the finds from 2020 & 2021 and how they will impact our 2022 moving forward! To download the report, use this link: https://reports.hostfully.com/2021-hospitality-report-wil-slickers Thank you to this episode's sponsors, Hostfully, Jetstream, and Operto!
Andreas and I were supposed to record an episode together back in early 2020 but never got the chance due to the pandemic. Now, we finally got the time to sit down and go into his story and the story behind the brand of Sextant Stays. I also had the pleasure to meet Brandy, COO of Sextant Stays, at the VRMA conference and covered a portion of her story and interaction with the brand from the beginning to help set the scene for this episode as well! Thank you to our sponsors at NoiseAware, Jetstream, and Operto! Learn more about Sextant Stays here and use my code SLICKTALK15 for 15% off of your stay with a Sextant property!
Wellengood President & CEO Glenn Malone co-founded the hotel management and development firm in 2002. As Executive, Malone plays an integral role in expanding the company’s long-term hotel development, operations, and ownership portfolio. He is one of the founding partners in AAA 4-Diamond hotel The Westin Memphis, which is one of Wellengood’s clients. Glenn grew up in humble beginnings and started his hotel career as a busboy and worked his way up to being a founder and hotel executive. Links: Website: https://www.wellengood.com LinkedIn: https://www.linkedin.com/company/wellengood/
Thank you to our Podcast Partners, Jurny & Safely for supporting episodes like this one!
The final bonus episode from the VRMA International Conference and this one is much needed for hosts and professional property managers! We all know that furniture and purchasing furniture for one property or multiple properties can be a real pain and Host GPO is helping operators standardize that process and save a few dollars along the way! Learn more about Host GPO and Jeff on LinkedIn and on their website! Shoutout to our show sponsors Jurny & NoiseAware for letting us bring these in-person episodes to life and on the airwaves!
Eric Moeller is the CEO and Co-Founder of Overnight Success with Jasper Ribbers and they focus on putting together Mastermind events and have other educational offerings within their company, one of which I attended! I was involved in their 90-day accelerator program called Legends X and it was a great program for me and my vacation rental business and would highly recommend checking it out if you're trying to scale a profitable and systemized vacation rental company! In this episode, you will hear Eric's story about getting into the industry, his challenges with the arbitrage management model, and shifting it to a traditional management model, launching their experiential hospitality brand called Freewyld which is a property with some tiny cabins in the destination and with big goals to set a new standard for their guests. Links/mentions in this episode: https://www.overnightsuccess.io/ Get Paid For Your Pad Podcast Hostfully: Use Code SLICKTALK20
Our Podcast is really proud to showcase our show sponsors and partners and as you'll hear in this episode, we love working with Jurny and we think you will too! Also, if you have a vacation rental, you need to check out Safely.com to make sure you're staying protected during guest stays in your home!
Chris Adams and his international luxury hospitality consulting firm EAG are currently opening 100 hotels during Q3 and Q4 of this year, partnering with Marriott International to transform locations for The Ritz-Carlton, St. Regis, W, Westin, and Renaissance among others all over the world. He has worked on everything from the acclaimed Italian steakhouse Davio's in Atlanta to the Cosmopolitan in Las Vegas and is heavily involved in the continued evolution of Marriott's beverage program. Chris is a disruptor of the hospitality industry and has climbed the ladder from pool attendant at The Ritz-Carlton to transforming Ritz-Carltons. He also has a spirit in the works with rapper, G-Eazy. In our episode together, despite all of the amazing and fancy things listed above, it was never always like this for Chris. When he joined me on this episode, we uncovered the journey of his biggest failures, the pain and humility of starting all over again, and how he learned from everything to then accomplish real success that was greater than himself. Links: https://www.instagram.com/chrisadams_eag/?hl=en https://www.linkedin.com/in/chris-adams-07aa7b57/ https://www.ellisadamsgroup.com/ https://www.instagram.com/ellisadamsofficial/ Thank you Jurny & NoiseAware for supporting amazing episodes like this one with Chris Adams!
John is a short-term rental industry expert, with particular expertise in optimizing and customizing the technology stack, driving up revenue, and continually streamlining operations. Leveraging his experience in building, growing, and operating a successful short-term rental brand from the ground up, John constantly utilizes his own short-term rental business as a fertile testing ground to roll up his sleeves and dig in to experiment with new systems, technologies, and approaches. John is an architect by training. With a Doctorate in Building Physics from Harvard University, John was previously was an expert consultant in the environmental sustainability industry. The short-term rental industry is John’s second career and he is passionate about and is dedicated to helping professionalize the industry. In this episode of Slick Talk, we dive into his personal story of becoming an entrepreneur, his "why" behind it all, the challenges on regulations in Hawaii, and his new venture with AJL. Links: https://www.linkedin.com/in/john-an-0762b8a/ www.gettechtape.com www.ohanastay.com https://ajlatelier.com/team/ As always, a huge thank you to our Podcast Partners, Jurny for headlining the show and for Safely being a long-time committed partner with us as well!
Francois Gouelo is a serial entrepreneur and adventure traveler. Francois graduated from the University of Toronto with an honors degree in Computer Science, and Cognitive Science, and recently completed his Masters of Entrepreneurship at the University of Cambridge with a focus in prop-tech and real estate. Francois is the founder & CEO of Enso Connect, a travel-focused startup. Francois started the company at DCSIL and was able to survive and thrive to build the future of travel for the short-term rental industry. Backed by VCs in Europe and North America, Enso has scaled from 68 listings to over 12,000, joined Founder’s Factory, the UK’s top Accelerator program, and launched in over 17 different countries. This episode is sponsored by our friends at Jurny & NoiseAware!! Thank you for your continuous support!
While I was in Florida, I had the pleasure of meeting Dennis Goedheid who is the Founder & CEO of Casiola Vacation Homes & Guestor. I joined him and Michael Scott-Lester, CFO, to go through his founders' story and dive into the development of Guestor. If you like to talk stocks and investments then buckle up, this episode is about to take you back! This episode is brought to you by our friends at NoiseAware! Use SLICKTALK20 to get 20% off all noise sensors!
This is a bonus episode that was recorded in person at the VRMA Conference in October where I got to sit down with Brandi Canaley who is the COO of Sextant Stays based out of Miami! In this episode, we lightly chat about her story of getting into the industry, the evolution of the brand, and of course... iPad robots! You can tune in to awesome episodes like this on Hospitality.FM or your favorite listening platform! Sponsored by NoiseAware! Uses the code SLICKTALK20 and you won't regret it!
Joining me on the podcast, Mateo Bradford & John Stokinger, the hosts of the No BS Short-Term Rental Podcast. In this episode, we cover the golden nugget conversations that they have with industry leaders and experts and the importance of having the conversations that most are unwilling to face in our industry of hospitality. If you listen all the way through (about 42 min into the episode) you will hear a very exciting announcement about what's next for their podcast! https://thenobsshorttermrentalpodcast.com/ https://www.linkedin.com/company/nobsstrpodcast/ www.slicktalkthepodcast.com & Hospitality.FM
We have Launched our Industry Podcast Network, Hospitality.FM! With tons of different shows signed and ready to rock and roll, we couldn't be more excited to showcase the One Destination for all of your hospitality podcast needs! About Hospitality.FM: Hospitality.FM is a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry. From Food & Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, and so much more, Hospitality.FM is passionate about giving the industry a prominent and louder voice to reach more listeners by “Going All-In On Audio.” What started as a simple podcast for Wil Slickers, over the years of growing his audience and learning the ins and outs of the podcast world, and being mentored by others along the way, he is now going all-in on audio! Most podcasts statistically don’t make it past ten episodes when they launch and with HFM, we want to make sure that statistic no longer becomes true. The audio revolution is here, and we are going to lead it all with the power of podcasting.Podcasts under the network today:
Slick Talk: The Hospitality Podcast
The No BS Short-Term Rental Podcast
The GuestX Podcast
The Proven Principles of Hospitality Podcast
The Post Shift Podcast
Good Morning Hospitality
I Meet Hotel - The Hoteliers Podcast
And More To Be Announced Soon!
Check out the Hospitality.FM website today to learn more about Hospitality.FM and what it has to offer for the industry!
After thirty years of forming and growing many different businesses, Steve has now come to the conclusion that his successes and failures hinged on the same thing. Identifying, hiring, and engaging people. When they were with the right people in the right roles, fully engaged, they were extremely successful. When they were not, no strategic plan or amazing vision mattered. They simply could not execute to the level required. It was a true honor to record this episode in person with Steve at the VRMA Conference back in October! As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to Safely.com and sign up today and let them know Wil sent you! Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.
Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands!
This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link! In this episode, we explore: 02:37 - Steves’ Background 06:08 - It’s all about the people 08:34 - Turnover of employees - finding the right person 10:37 - Behavior profile 14:35 - Experiencing labor shortage 17:25 - How smart managers manage properties 20:57 - Finding better talents 23:49 - Finding talents on LinkedIn and Indeed 28:20 - Certain positions don’t need short term rental experience 35:53 - Tectonic Shift happened during Covid - working from home is better
Connecting with the Guest:
Website: https://bettertalent.com/about/ LinkedIn: https://www.linkedin.com/in/bettertalent/ Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Josh Kopel is a restaurateur, tech pioneer and environmental advocate. Born in Baton Rouge, Louisiana, the spawn of bootleggers and retail giants, he was bred for the hospitality industry. Throughout Kopel’s 20+ year career in hospitality he has managed venues ranging from the Alligator Bayou Bar, located on Alligator Bayou Road, seated on Alligator Bayou (it was exactly how you’re picturing it in your mind) to the hottest Hollywood nightclubs, bars, and ultra-lounges (far less glamorous than you’re picturing it in your mind). Kopel went independent in 2010, opening his first concept Five0Four, a New Orleans-inspired bar, on the Walk of Fame in the heart of Hollywood. In subsequent years, he would open the Michelin-rated fine dining concept, Preux & Proper as well as South City Fried Chicken, voted the best fried chicken in Los Angeles by LA Weekly. Despite his success, he saw foundational issues within the industry and set out to fix them himself. In 2018, Kopel founded FLO Hospitality Solutions, a company solely focused on leveraging tech to bring more humanity to the customer service experience, not less. His first product, FLO, launched in 2019 offering an all-in-one communication solution for restaurants, saving restaurateurs 1,500 labor hours per year while increasing their profits, on average, 5-15%. . In 2020, the pandemic offered another opportunity for Kopel to serve the industry. In response to the devastation he saw, Josh created FULL COMP, a podcast, blog and video series dedicated to seeking out thought leaders from within and outside of the hospitality industry, using their wisdom to help the restaurateurs survive the present and thrive in the future. Kopel’s varied interests and talents have landed him several positions of influence including board seats on the Hollywood Hills West Neighborhood Council and the California Restaurant Association. He is also a co-founder of the Friends of Runyon Canyon, a non-profit focused on the protection of local Los Angeles Park areas. This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use SLICKTALK20 to get 20% off your noise devices with NoiseAware! This episode is sponsored by Hostfully! Hostfully is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two months free of their premium digital guidebooks! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link! In this episode, we explore: 03:38 - Josh’s Background 05:59 - Becoming the student of the game 10:10 - Solving problems is the industry 12:52 - Recipe for Success 15:20 - Bringing more revenue 18:53 - Diversification of Revenue 22:42 - Are you doing it wrong? - social media 25:04 - Establishing Partnership 28:36 - Engaging your audience to your content 33:14 - Minimizing customer acquisition cost 38:40 - The ability to control their behavior 42:35 - Steps in the Case Study Connecting with the Guest: Website: www.joshkopel.com Instagram: https://www.instagram.com/joshkopel/ Facebook: https://www.facebook.com/groups/172117011497393/ LinkedIn: https://www.linkedin.com/in/joshuakopel1/ Twitter: https://twitter.com/josh_kopel Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Brittany Blackman is full of sunshine, Southern hospitality, and a crazy passion for the vacation rental industry. She’s been working in STR for over 10 years now and hasn’t found a day that's boring yet. After her stint as Operations Manager for the majority of that time, she left in September 2020 (yes, during the worldwide pandemic), to fly freely and start her own gig. It's been fun for her swerving around obstacles, climbing mountains, and building something from scratch. This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use SLICKTALK20 to get 20% off your noise devices with NoiseAware! This episode is sponsored by Hostfully! Hostfully is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two months free of their premium digital guidebooks! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link! In this episode, we explore: 03:13 - Brittany’s story 06:51 - Biggest takeaway to build a company 10:34 - Setting up internal operations 14:40 - Company standards 18:11 - Shifting mindset - becoming an entrepreneur 22:47 - Drawing the Energy 28:15 - Scaling and Growing the operation 31:58 - Building the brand internally 37:32 - Managing the text messages 39:59 - Hardest and rewarding thing in the industry 44:10 - Where can we find the guest Connecting with the Guest: Website: https://breatheeasyrentals.com Facebook: https://www.facebook.com/breatheeasyrentals Instagram: https://www.instagram.com/breatheeasyrentals Pinterest: https://www.pinterest.com/breatheeasyrentals YouTube: https://www.youtube.com/channel/UChlMxuNJ8-P7EEU1oECFU4Q LinkedIn: https://www.linkedin.com/company/breathe-easy-rentals Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Mid Roll Ad - 20:35
Matthew Loney currently serves as the President and Chief Executive Officer of Xplorie, the leading guest experience platform for U.S. leisure markets. Delivering best-in-life moments for millions of guests annually, Xplorie has nearly quadrupled in size over the past five years under Mr. Loney’s leadership. Prior to joining Xplorie, Mr. Loney served as an attorney and held executive positions at two national restaurant chains. This episode is sponsored by Hostfully! Hostfully is an industry leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two months free of their premium digital guidebooks! This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use SLICKTALK20 to get 20% off your noise devices with NoiseAware!
This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link!
In this episode, we explore:
03:33 - Background of the guest 07:37 - Vacation Rentals 11:16 - Restaurant Concepts 13:46 - Tours and Activity Industries 18:25 - Directions and Decisions to take 22:13 - Challenges experienced from the start 26:51 - Figuring out the hurdles 32:13 - Biggest Hurdle that turned into success 37:37 - Voice Operated Technology - Alexa 43:13 - Managing Content 48:45 - Recognizing the common issues 50:26 - Importance of Podcasting for the business 55:50 - How podcast help other people 01:00:17 - Connect with the guest Connecting with the Guest:
Website: www.Xplorie.com LinkedIn: https://www.linkedin.com/in/matthewloney/ Slick Talk Website & Socials: https://bit.ly/3uCsm6H
An accomplished, forward-thinking, and customer-driven visionary, Brian leverage a strong business acumen with an entrepreneurial mindset to build companies from the ground up, providing the strategic vision for long-term growth and facilitating industry partnerships that drive market penetration, grow revenue, and deliver customer service excellence in diverse enterprises, including the Hospitality Services and Vacation Rental industries. Able to see the big picture and transition vision into innovative, industry-changing solutions, he has been recognized for launching products that drive consumer demand and transform customer engagement. A known subject matter expert and consultant, he recommends policies and technology that assist vacation rental companies in developing programs and strategies that best fit the needs of his clients. Featured in Yahoo Finance, Wall Street Journal, and Travel Weekly, he was also a competitor at the Battleground Phocuswright Conference in 2016. Leading with the understanding that the secret to a great product lies within the development team, he strives to recruit the best talent, fostering a business environment that encourages inspiration and creativity to reach the broader marketplace and exceed customer and organizational performance targets. As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to Safely.com and sign up today and let them know Wil sent you! Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company. Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message or just let them know Wil sent you and you’ll be in great hands! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link! In this episode, we explore: 03:26 - Background of the Guest 09:28 - Having execution and having the right people around you 12:32 - Boots on the ground workflow 15:54 - Hiring In-house or outsource company? 19:18 - Having the right expectation 22:10 - Importance of investing in your staff 28:20 - Property management software 30:45 - Why communication is important 34:07 - Choosing what technology to invest 38:00 - How to know if the business is scalable 43:26 - Executing well can give you more revenue 46:02 - Guest Experience podcast Connecting with the Guest: Email: brianhamaoui@gmail.com LinkedIn: https://www.linkedin.com/in/brian-hamaoui/ Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Since 2009, Greg has worked to transform TripShock into a leading booking engine for tours and activities. Proactive and personable, Mr. Fisher first developed a passion for tourism while studying hospitality at the University of Central Florida. Since then, he has grown TripShock by cultivating strong relationships with partners and employees alike. In his free time, Greg enjoys reading biographies, watching college football, and relaxing with friends and family. This episode is sponsored by Hostfully! Hostfully is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two months free of their premium digital guidebooks! As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to Safely.com and sign up today and let them know Wil sent you! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link! In this episode, we explore: 02:51 - Background of the guest 07:04 - Challenges in building a system 11:36 - Making a lot of concessions 14:47 - Building tour operator business 21:24 - Creating an audience 24:52 - Biggest missed opportunities 28:15 - Affiliate programs 32:15 - Maximizing revenue 35:29 - Expecting their needs 37:13 - What’s next for TripShock? 41:57 - Guest’s Podcast - Awkward Watersport Guys Podcast Connecting with the Guest: LinkedIn: https://www.linkedin.com/in/greg-fisher-1b3a6514/ Twittter: https://twitter.com/greg_tripshock Facebook: https://www.facebook.com/hospitalityweb Podcast: https://podcasts.apple.com/us/podcast/awkward-watersport-guys-podcast/id1524158798 Slick Talk Website & Socials: https://bit.ly/3uCsm6H Mid Roll Ad - 19:46
Co-Founders of Neat Suites based out of the Cincinnati, OH area, Edward and Jeremiah co-founded the company in 2017 to address the growing need for management in the STR space. Neat Suites recently opened the Pickle Factory Boutique Hotel in Covington KY, which is a product we are really excited about sharing with our guests. Our friends at NoiseAware sponsor this episode! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use SLICKTALK20 to get 20% off your noise devices with NoiseAware! Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands! Jetstream also sponsors this episode! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link! In this episode, we explore: 03:12 - Background of our Guests 15:51 - Desperation cause innovation - how Covid affects the business 24:25 - The ability to create a destination - The Pickle Factory 27:33 - Pickle Factory theme 28:52 - Highest performer booker 37:19 - How the property is designed 40:50 - Monitoring the inventory 42:31 - Why guests are paying premium rates 44:00 - What’s next for Neat Suites? 50:34 - Connecting with the Guest info Connecting with the Guest: Website: https://www.theneatsuites.com/ Instagram: https://www.instagram.com/theneatsuites/ Facebook: https://www.facebook.com/theneatsuites Slick Talk Website & Socials: https://bit.ly/3uCsm6H
This is a special bonus episode to feature and recap the LiveRez Partner Conference that was happening in Boise, Idaho this week!
In this episode, you will hear from Amber Knight who is the GM of LiveRez and we cover her career and personal story and then, of course, the story and evolution of LiveRez. I was honored to be the Emcee of the Partner Conference and to meet the LiveRez team & partners!
To learn more about LiveRez and who they are, check out these links!
Website: https://www.liverez.com/
Facebook: https://www.facebook.com/LiveRezSoftware
Instagram: https://www.instagram.com/liverezsoftware/
LinkedIn: https://www.linkedin.com/company/liverez/
Jesse is a growth-oriented serial entrepreneur with a passion for Product, UX, and Technology. Jesse is the Chief Product Officer and Co-founder of Frontdesk, a leading tech-enabled urban short-term rental brand. Today, Frontdesk operates in 35 cities with over 250 talented employees. Jesse is a champion for all-things growth at Frontdesk, which includes leading the technology, sales, and marketing teams, while also nurturing key strategic relationships for the company. He holds a BS in Mechanical Engineering from UW-Milwaukee.
Jesse is a proud husband and father of three boys, and a complete nerd at heart.
This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use SLICKTALK20 to get 20% off your noise devices with NoiseAware!
Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.
Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands!
This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link!
In this episode, we explore:
03:20 - Guest Background
06:57 - Technology and automation is the key to solve complex operations
08:16 - Creating guest experience during Covid
10:24 - Challenges in the business
18:04 - Finding a great leader
19:28 - Managing the internal culture
24:27 - Not all things need to be automated
27:34 - Celebrating victories as the founder
31:39 - The biggest impact of Covid
33:58 - Hiring Skillsets vs Mindsets
41:32 - Scaling a large network of professionally managed tech-enabled apartments
43:02 - Managing the quality
48:23 - Connect with the guest
Connecting with the Guest:
Website: https://www.stayfrontdesk.com/
Twitter: https://twitter.com/stayfrontdesk
Facebook: https://www.facebook.com/stayfrontdesk
LinkedIn: https://www.linkedin.com/company/frontdeskinc/
Instagram: https://www.instagram.com/stayfrontdesk/
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Mid Roll Ad - 24:40
Lee Curtis, CCHP, co-founded RESIDE Worldwide, Inc. in November 2017. Lee and his partners believe that the traditional corporate housing industry is in a state of evolution and is being driven by the acceleration of interest in alternative housing globally. RESIDE’s core purpose is to transform the way that extended stay travel is purchased with a focus on delivering global travel solutions for enterprise companies with global needs.
Mr. Curtis is active in the corporate housing industry, having served on the Corporate Housing Providers Association (CHPA) board of directors from 2003-2008 and then again from 2015-present. From 2004-2007 he additionally served as Vice President and Chairman and again as Chairman from 2019 through 2021. His companies have won over 13 Tower of Excellence awards for Company of the Year, Marketing Campaigns of the year, and various other accolades from the association. He is also the recipient of CHPA’s “Provider Member of the Year – Individual” award. In June of 2020, Lee was awarded the “CEO Excellence Award for Innovation” from CEO Magazine for innovation in global furnished accommodations. In February 2021, Mr. Curtis was awarded the CHPA’s Industry Impact Award. Formerly known as the Lifetime Achievement Award, this award is given to an individual that has made significant and lasting contributions to the industry.
As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to Safely.com and sign up today and let them know Wil sent you!
Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.
Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands!
This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link!
In this episode, we explore:
03:10 - Guest Background
06:12 - What was the pull for hospitality
17:02 - How ROTC refine your leadership ability
24:39 - Different offerings of RESIDE company
31:09 - How RESIDE company deals with Covid
35:18 - Goal for RESIDE in the 360 Platform
40:03 - Tools and Systems that allows you to aggregate expenses
44:49 - Evolution of RESIDE - corporate housing
49:24 - Evolution of Business travel
51:59 - What’s next for RESIDE
Connecting with the Guest:
Website: https://staywithreside.com/
LinkedIn: https://www.linkedin.com/in/lee-curtis-cchp-17196210/
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Autohost CPO and co-founder, Ela Mezhiborsky, handles the intersection of customer success and product development, setting priorities and driving the product roadmap based on client feedback. Before transitioning to SaaS, her career involved working in risk management, running her own digital marketing agency, and managing a successful short-term rental business in Toronto. In fact, it was her experience in the short-term rental industry that exposed her and her co-founders to the massive security void plaguing property managers. It’s the reason they built Autohost.
This episode is in honor of Anton who was also a co-founder of Autohost and unexpectedly passed away a little over a year ago today. Please go listen to Antons previous episode that came out exactly one year ago today, September 30th.
This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use SLICKTALK20 to get 20% off your noise devices with NoiseAware!
Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.
Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands!
This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link!
In this episode, we explore:
04:28 - Ela’s story
11:44 - Preventing fraudulent reservation
16:28 - Importance of KYC (Know your client)
18:56 - Why do we need to screen the guest
21:20 - Maintaining the accuracy of the guest screening
25:33 - Factors in making an assessment
28:11 - Biggest Red Flag indicator
31:52 - Better safe than sorry strategy
36:12 - Best payment processing - Stripe
40:34 - Creating a virtual check-in
47:27 - Trust & Safety In Hospitality
51:32 - Connect with Ela
Connecting with the Guest:
LinkedIn: https://www.linkedin.com/in/elamezhiborsky/
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Michael is the head of business development for NoiseAware and has been a part of the short term rental community since 2015. He is a 2x Phocuswright 35 under 35 leader who is committed to bettering the short term rental industry. Michael's role is focused on collaboration with the OTA's, partnering with cities for sensible regulation, developing key industry partnerships and leading the charge into new segments of hospitality like flexible rentals. On a personal side, he is obsessed with travel, volleyball, and the dad of a 2 year old boy!
This episode is sponsored by Hostfully & Operto! Running a great property management company means you need a great property management platform and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your techstack and get this dynamic duo to power your business!
This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link!
In this episode, we explore:
04:27 - Things happening since Covid-19
09:46 - Why does this kind of host have to be kicked-off
12:41 - Flexible Rentals
15:26 - Does workforce housing stay until 2022?
17:54 - Labor shortage in the hotel industry
21:16 - Importance of the guest experience
26:31 - How NoiseAware is solving the noise issue
29:24 - What’s new with NoiseAware?
Connecting with the Guest:
LinkedIn: https://www.linkedin.com/in/michaelgoldin1/
Facebook: https://web.facebook.com/goldin1
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
ShortTermRentals #HospitalityIndustry #Partnerships
Ryan Killeen’s hospitality career officially began after participating in the hotel management program at Vancouver Community College. While in school, Ryan started cleaning bathrooms and making beds with the housekeeping team at the Fairmont Pacific Rim — considered Vancouver’s definitive luxury hotel. He was climbing the ladder at a healthy pace and was presented with an opportunity to join the opening team in Dubai at Fairmont the Palm. Without processing what this meant, Ryan said yes. Living in Dubai, working with 52 different nationalities, and leading the guest services team was the most eye-opening experience of my life. For Ryan and fellow North Americans, it was an opportunity to gain valuable work experience and open the floodgates to new opportunities back home. For others, it was an opportunity to provide for their families and give their children a future.
After returning to North America, Ryan took on progressive roles in Vancouver, Calgary, Boston that included sales, business development, leadership, and operations for Sonder, a ‘Hometel’ company bringing together the authenticity of peer-to-peer home rental plus the dependable, elevated services of a hotel. Currently, Ryan operates the Annex Hotel in Toronto as GM.
As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to Safely.com and sign up today and let them know Wil sent you!
Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.
Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message or just let them know Wil sent you and you’ll be in great hands!
This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link!
In this episode, we explore:
02:52 - Background of the Guest
06:47 - Disadvantages of having an overcomplicated system
08:07 - Using Technology vs Old school way
09:35 - Technology role in the hospitality industry
13:00 - Shifting to Sonder and Airbnb
15:56 - What is it like to be an established company?
19:32 - What is Annex?
23:15 - Adopting Technology - from traditional to high-tech hotel
26:19 - Consolidating Tech hacks
29:29 - Prediction when shifting to high-end vacation rentals
Connecting with the Guest:
Website: https://theannex.com/
LinkedIn: https://www.linkedin.com/in/ryankkilleen/
Instagram: https://www.instagram.com/annexhotels/?hl=en
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Alex has led the strategic marketing and business development efforts for Condo-World since 2009. She manages a team that has grown the company from a local vacation rental business into a nationally recognized condo marketing and technology enterprise. Alex has a passion for developing strategies that drive sales overnight and brand over time, connecting all aspects of digital, social and traditional marketing to keep Condo-World at the forefront of their highly competitive market.
This episode is sponsored by Hostfully! Hostfully is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two months free of their premium digital guidebooks!
As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to Safely.com and sign up today and let them know Wil sent you!
In this episode, we explore:
04:23 - Alex and Condo-World Background
08:36 - Key to Success
13:16 - Importance of Marketing
19:10 - Steps for Branding package
22:32 - Technology Program
29:02 - Making successful partnerships
32:40 - Software Connectivity Piece
36:55 - Finding Gaps to fill
39:19 - What’s next for Condo-World?
Connecting with the Guest:
LinkedIn: https://www.linkedin.com/in/alex-o-husner-%F0%9F%8C%8E-1844306/
Facebook: https://www.facebook.com/alex.o.husner
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Mid Roll Ad - 20:53
Brooke Pfautz is one of the industry's foremost experts in growing vacation rental inventory. He got his start in the industry 14 years ago when he founded Vantage Resort Realty in Ocean City, MD and took an idea on a napkin to more than 500 properties in just five years. After a successful exit, he went on to grow inventory for other major vacation rental brands as a Chief Business Development Officer in multiple destinations. Most recently, as an executive at a leading vacation rental software company, he saw first-hand through MasterMind groups that he launched and facilitated what worked and what didn’t for the 20 largest and most successful companies in the country. Today, Brooke leads Vintory, the 1st and only CRM & Sales and Marketing automation platform designed exclusively for Vacation Rental Managers to grow their inventory. At Vintory, a team of over 50 growth experts are laser focused on one thing: helping VRMs hit or exceed their growth goals.
This episode is sponsored by Hostfully & Operto! Running a great property management company means you need a great property management platform and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your tech-stack and get this dynamic duo to power your business!
This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link!
In this episode, we explore:
03:46 - Brookes Background
08:46 - Finding more qualified properties
09:48 - Good vs Bad Mailing Campaign
11:26 - Increasing bookings and reservations
15:23 - Top 5 Hacks for Vacation Rental Manager
19:51 - Why do we need data scientists?
26:05 - How will you know if the data is useful?
33:36 - Direct Mail
37:53 - What makes people not throw direct mails
40:38 - Custom Audiences
42:39 - What is IP targeting?
45:26 - Direct Mail Retargeting
49:01 - Determining the Value of a proper portfolio
Connecting with the Guest:
Facebook: https://www.facebook.com/vintoryhq/
LinkedIn: https://www.linkedin.com/company/vintory
Twitter: https://twitter.com/vintoryHQ
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Mid Roll Ad - 24:34
Samantha Hardcastle, founder of The Storied Experience and Amore Social, brings a decade of marketing strategy & storytelling to hospitality properties and destinations worldwide. Her passion-driven mission is to transform the way we travel and infuse each moment with more meaning, purpose, and magic.
After a not-so-pleasant hotel stay a few years back, Samantha started her journey of exploring guest experience design with Cornell in 2018. Her creative marketing background, immense curiosity about other cultures, and empathetic understanding of today’s traveler serve her as she seeks to help hospitality hosts elevate their guest experience and stand out.
Samantha’s vision is to combine her unique perspective on storytelling with aesthetic & emotional intelligence, positive design & psychology, wellbeing, and human behavior to build out programming and spaces for properties that are enriching and personality-packed. Her online course, the Spark 5-Star Success Pathway, dives deep into her years of research and strategies. Use code to SLICKTALK get 20% off.
As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to Safely.com and sign up today and let them know Wil sent you!
Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message or just let them know Wil sent you and you’ll be in great hands!
This episode is also sponsored by Jetstream! Jetstream is a full service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click this link!
In this episode, we explore:
02:10 - Background of the guest
06:13 - Creating Real Expectations with the guest
08:47 - Areas of Inspirations
11:42 - How Covid affects Marketing
15:59 - Relying on Positive Psychology and positive designs
21:14 - Guest’s Experiences
25:07 - Storytelling
30:25 - Importance of knowing your values and personality
Connecting with the Guest:
Website: http://thestoriedexperience.com/
Website: http://fivestarpathway.com/
Instagram: https://www.instagram.com/samanthahardcastle_/
LinkedIn: https://www.linkedin.com/in/skhardcastle/
Email: hello@thestoriedexperience.com
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Mid Roll Ad - 18:32
Justin Ford is the Director of Safety & Certification Programs at Breezeway; where he is helping property managers and owners maintain the safety of short-term rental properties. An international short-term term rental safety expert, Justin was the first to elevate awareness of safety in short-term rentals back in 2013.
Prior to Breezeway, Justin co-founded On the Water in Maine in 2006 and grew the company into the highest-grossing vacation rental company in New England. A former member of the US Coast Guard and a firefighter, Justin travels worldwide to share his industry expertise on short-term rental safety.
Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your homes, you’ll have everything you need in order to have peace of mind!
This episode is also sponsored by our friends at Breezeway! Check out this link to learn more!
In this episode, we explore:
03:25 - Background of the guest
06:24 - Convincing the waterfront owners
09:49 - Safety Training Course
13:48 - Challenges of creating the course
16:24 - Top Claims in Insurance Company
20:31 - Successful ways to overcome incidents
24:12 - What is Safety Training Course
30:28 - Marketing Tricks
35:54 - Breezeway’s Mission
40:06 - Why Rentals are not considered safe
Connecting with the Guest:
Facebook: https://www.facebook.com/shorttermrentalsafety
Website: https://www.breezeway.io/safety-app
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Thanks for Visiting has always been about short-term rentals. Annette and Sarah met at a Columbus, Ohio City Council Meeting fighting for their right to host homes on Airbnb. The two shared a belief that the short-term rental industry needs hosts to be more hospitable. Every resource they'd come across in growing their own businesses was purely profit driven - and "heads in beds" just isn't their style.
We had to figure out a lot of stuff on our own and now we want to give you the behind-the-scenes look we tried to find when we started. Thanks for Visiting is like Hospitality Prep School for the Airbnb stager or host. You'll find resources to help you host with heart and improve your processes and systems.
This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use SLICKTALK20 to get 20% off your noise devices with NoiseAware!
Hostfully is an industry leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two months free of their premium digital guidebooks!
This episode is also sponsored by our friends at Breezeway! Check out this link to learn more!
In this episode, we explore:
03:04 - Background of the guests
12:08 - Power of Podcasting
17:55 - How to operate in a high standards
19:07 - Complete Transparency to everyone
23:54 - STR Regulations
27:48 - Finding good resources
30:50 - Balancing media side of the business and the vacation rental business
37:14 - Why we need to continue growing and build something
38:50 - Females are the biggest users in Airbnb platforms
41:03 - Enjoying the Process
Connecting with the Guest:
Website: www.thanksforvisiting.me
Instagram: @thanksforvisiting
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Mid Roll Ad - 21:22
Maeva is the founder of Flying Cat Marketing, a content-led SEO agency for SaaS companies in hypergrowth. She's helped VC-backed tech companies like Operto, Avantio, tye, and others scale their organic user acquisition with seamless content operations and world-class, revenue-generating content.
This episode is sponsored by NoiseAware & Operto! Running a great property management company means you need a great property noise sensor and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your tech stack and get this dynamic duo to power your business!
This episode is also sponsored by our friends at Jetstream! Check out this link to learn more!
In this episode, we explore:
03:31 - Maeva’s Background
11:24 - Letting go of control
15:35 - Optimizing your time and energy
21:10 - Financial Ambitious Goals
23:36 - Are you charging more or less?
25:19 - Point of view when it comes to technology
30:38 - Why Hoteliers keep everything tight
34:50 - Providing better value to the guests
37:17 - Scaling the services
40:12 - Using LinkedIn to Grow your Brand
Connecting with the Guest:
Website: https://flyingcatmarketing.com/
LinkedIn: https://www.linkedin.com/in/maevaeverywhere?originalSubdomain=es
Instagram: https://www.instagram.com/flyingcatmarketing/
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Mid Roll Ad - 22:14
Daniel Cruz and I are back to talk about entrepreneurship and the impact it's had in our lives and the lessons and values we are getting from our recent journey!
We will be bringing on other founders in the industry and we plan to make sure that we are 100% vulnerable and open during these recordings!
Slick Talk Sponsors:
NoiseAware
Hostfully
Safely.com
Operto
Chloe Cohen is the CEO of BRIQ, a Real Estate Investor, and the Founder of Real Deals by Chloe. She is an empathy-driven entrepreneur focused on helping others self-empower by approaching life from a balanced perspective-mind, body, and soul. She is a real estate investor and prop-tech advisor at BRIQ, a tech-focused Real Estate Estate Marketing Agency, in New York City.
Join us today to learn more about how to utilize what’s right in front of us with Chloe Cohen.
This episode is sponsored by Hostfully & Operto! Running a great property management company means you need a great property management platform and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your tech stack and get this dynamic duo to power your business!
This episode is also sponsored by our friends at Jetstream! Check out this link to learn more!
In this episode, we explore:
02:18 - Chloe’s Background
04:55 - Best software or technology
07:55 - Different periods that we go through
09:08 - Niche Marketing
10:01 - Overabundance of staff
15:50 - Is there a universal technology?
20:18 - Flexible Living
22:13 - Variation of Personality types
26:37 - How will we know if it’s scalable?
33:12 - Knowing which route to take in investing
Connecting with the Guest:
Instagram: https://www.instagram.com/realdealsbychloe/
LinkedIn: https://www.linkedin.com/in/chloecohen/
YouTube: https://www.youtube.com/c/RealDealsbyChloe
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
After Airbnb became a publicly traded company, we (and many others) predicted this would have a chain reaction with many others trying (and succeeding) to go public as well!
In today's episode, we will cover the news of Vacasa's recent announcement to go public with a 4.5 Billion dollar evaluation!
Thank you ShortTermRentalz for this article: https://shorttermrentalz.com/news/vac...
Startup of the week is: https://www.getwebee.com/
This episode is sponsored by Breezeway! To learn more about our friends there, you'll want to check out this episode and go to www.breezeway.io/gmh
I loved having Daniel Cruz, CEO & Founder of washbnb, on the show so much, and with all of their exciting news as a company, I just had to have him on for a "late-night recording session" to hear it all!
Tune in to hear how washbnb is doing from the recent crowdfunding campaign to being accepted and in week two of Techstars!
If you haven't heard Daniel's first episode on Slick Talk, you NEED to go listen to it now because it was that good!
👇
https://www.slicktalkthepodcast.com/podcast/episode/3b77f51d/created-by-hosts-for-hosts
Listen until the end to hear a little announcement from Daniel & me as well!
Luca Zambello is the co-founder and CEO of Jurny, a hospitality tech company pioneering the next generation of tech-first, on-demand accommodations. A born entrepreneur, Luca launched one of the first professionally operated Airbnb vacation rental companies in 2012, quickly earning the Superhost status that he still holds today. Following that success, he realized there was a need for a more streamlined, on-demand hospitality experience for both guests and operators. Partnering with David Phillips in 2017, he co-founded Jurny and has led the company to triple-digit growth with more than 570 units under management across ten markets.
The company is a leader in hospitality technology and automation allowing it to manage and operate some of the top-performing hotels and multi-family buildings in the industry. As an expert within the hospitality industry, Luca has been featured in Bloomberg, Forbes, Entrepreneur and other major industry publications. His mission continues to be modernizing hospitality and creating solutions that cater to the heightened expectations of today's traveler.
Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.
Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message or just let them know Wil sent you and you’ll be in great hands!
As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to Safely.com and sign up today and let them know Wil sent you!
In this episode, we explore:
02:58 - Luca’s Background
04:12 - Things need to consider when managing Airbnbs
05:35 - What makes Jurny different from others
09:47 - Offering full management service
10:51 - Making Guest feel at home
17:56 - Eliminating human interaction
21:18 - Why some guest don’t need human interaction
25:47 - Roadmap for Jurny
29:37 - Key things when leading a team
Connecting with the Guest:
Website: www.jurny.com,
Instagram: https://www.instagram.com/urjurny,
Facebook: https://www.facebook.com/Jurny-115358886519014,
Linkedin: https://www.linkedin.com/company/jurny
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Mid Roll Ad - 15:34
Making your guest feel at home 10:51 - 12:25
Mickey Kropf is the Co-Founder and CEO of Vector Travel, Inc, a tech-enabled, full-service, rental housing hospitality company. Prior to Vector Travel, Mickey co-founded and led growth at Rented.com, a short-term rental marketplace connecting owners with short-term rental management companies. Mickey has a background in commercial real estate development and finance.
Enjoy 15% off by using SlickTalk on the checkout page with Vector Travel. For those who are apartment owners, you get one month free, and if you mention the podcast, you’ll get a one-month management fee for free too!
Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your home, you’ll have everything you need in order to have peace of mind!
We also want to say thank you to Breezeway for sponsoring this episode! To learn more about Breezeway, go to www.breezeway.io/slick
In this episode, we explore:
02:58 - Mickeys Background
05:55 - Revenue share model vs master lease model
09:27 - Why mess with the model that’s not broken
11:47 - Iceberg Analogy
14:57 - Dealing with multi-billion dollar corporation clients
16:42 - Control Access to the Building
20:43 - Tracking the Inventory for multifamily side
23:10 - Positive Challenges that help grow the business
26:51 - The best clients are the existing clients
28:55 - Handling the business operations
31:36 - Contracts with the clients
Connecting with the Guest:
https://www.linkedin.com/company/vectortravel
www.vectorstays.com
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
The Founder of Mews, Richard Valtr, is a hotelier with a serious passion for technology and service. His mission is to transform an entire industry with cloud solutions that make hospitality more rewarding for everyone.
This episode is a deep dive into his thoughts and opinions on how the hotel industry (hospitality) built products (tech) the wrong way that does a disservice to our guests and industry, the Original Sin as Richard likes to call it, we’ve looked at it all wrong.
Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your homes, you’ll have everything you need in order to have peace of mind!
In this episode, we explore:
03:27 - Richard Valtr Background
10:20 - Giving Value Added Services to Your Guests
17:40 - Knowing the Right Guest That Will Match Your Property
20:27 - The Original Sin of Hospitality
22:43 - The Creation of Mews
31:34 - Add on Services We Can Offer to the Guests
39:59 - Revenue Per Guest
42:25 - Making Sure to Meet the Guests Satisfaction
46:41 - Challenges In the Hospitality Industry
54:41 - Mews In The Next Few Years
Connecting with the Guest:
www.mews.com
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Jonathan Weitz is the founder and president of Avocet Hospitality Group. In 2006, Weitz and his wife Lisa founded Avocet Hospitality Group via the acquisition of Islands West Real Estate, a small vacation rental business of Folly Beach, South Carolina. Over dinner with friends, the ultimate vision of Avocet Hospitality was born - to identify boutique properties that needed renovations and repositioning and to create unique guest experiences that are more than just hotel stays.
Fifteen years later, the Avocet Hospitality Group now includes award-winning The Vendue Arts Hotel in Charleston, South Carolina, historic The Read House in Chattanooga, Tennessee, oceanfront Tides Folly Beach, South Carolina, and St. Barth Exclusives, Saint-Barthélemy, Antilles, French West Indies.
Weitz began his hospitality career leading development and as general counsel for Kiawah Island Golf Resort helping to entitle and build the Sanctuary Hotel at Kiawah Island, South Carolina. During his tenure, he also worked with ownership to acquire and completely restore the historic Hermitage Hotel in Nashville, Tennessee, and oversaw the planning, design, and construction of both The Ocean Course Clubhouse and The Turtle Point Clubhouse. These experiences molded Weitz’ passion and drive for creating his own company.
Weitz is an alumnus of Clemson University and the University of South Carolina School of Law. A resident of Charleston, South Carolina, Weitz has served on the Board of Governors for the Charleston Area Convention and Visitors Bureau and a member of the Board of Trustees at Porter-Gaud Schools. In addition, he is active with charities and the arts and enjoys traveling. He and his wife Lisa have two children, Jessica, and Jonathan.
This episode is sponsored by Hostfully & Operto! Running a great property management company means you need a great property management platform and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your tech stack and get this dynamic duo to power your business!
In this episode, we explore:
02:41 - Johns Background
05:28 - Owning and Operating Hotels
12:12 - Understanding what you could and could not control
18:50 - Managing the property
23:32 - Importance of Technology
28:25 - Implementing good culture to the guests
36:07 - CornerStone of Culture
38:51 - Magic Money Program
42:59 - Key factor when looking into a new destination
Connecting with the Guest:
https://www.avocethospitality.com/
https://www.linkedin.com/in/jonathan-jon-weitz-718242139/
https://www.linkedin.com/company/avocet-hospitality-group/
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Michael Friedman: Director of Sales and Expansion SkyRun Vacation Rentals
Michael has over 30 years of hospitality, vacation rental, real estate, and travel and tourism experience. He has created, led, and implemented successful sales, sales training and development programs that increase revenue, market growth, and expansion. His programs have grown businesses by 40% to 1000%. He is a growth-oriented sales professional with leadership skills at both the franchise and sales level.
As a thought leader, Michael provides industry expertise in vacation rental outbound sales, network growth, sales funnels, and marketing plan development and execution. He is also the Co-Founder of Vacation Rental University (VRU), an online academy that educates, trains and supports the VR industry. VRU was founded to fill the massive void in education and training in a fragmented industry. Michael has a passion for developing others and has consulted with individuals as an executive coach and mentor.
Michael resides in Charleston, SC, where he enjoys playing golf, walking on the beach, and dining at many world class restaurants. He’s an avid college and professional football fan, and devoted father of two grown sons who reside in Madison, Wisconsin (his home state).
This episode is sponsored by Hostfully & Operto! Running a great property management company means you need a great property management platform and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your techstack and get this dynamic duo to power your business!
In this episode, we explore:
02:39 - Michaels Background
06:46 - Running the backend operations
10:54 - Understanding the market and its needs
13:54 - Skyrun common theme
19:34 - Learning management platform - VRU
22:47 - Capturing Guest Information
26:53 - Remarketing your past guest
29:20 - Tools used in communicating guest
32:37 - Leveraging your business
36:51 - Dynamic Pricing and Revenue Management
Connecting with the Guest:
Email: michaelf@skyrun.com
Website: https://www.skyrun.com/
LinkedIn: https://www.linkedin.com/in/skyrun/
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Calvin is the Chief Experience Officer and Iconicity Enthusiast for ICONIC Presentations, LLC. Calvin specializes in delivering high-energy, customized keynote presentations for organizations that desire to reach or maintain ICONIC status. Calvin focuses on delivering the perfect blend of business concepts, story-telling and music themes to bring home an impactful message that touches both the heads and hearts of his audiences.
Calvin designed a practical and systematic technique called The ICONIC Framework™ to help organizations achieve and maintain iconic status in the eyes of their customers. Calvin is also host of The ICONIC Mindset podcast where he and his co-host John Avola share the secrets behind what it takes to make your business, idea or movement iconic.
This episode is sponsored by our friends at NoiseAware & Operto! NoiseAware is the only 100% privacy safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use SLICKTALK20 to get 20% off your noise devices with NoiseAware!
Our show partners at Operto are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message or just let them know Wil sent you and you’ll be in great hands!
In this episode, we explore:
03:22 - Background of the guest
05:29 - Homewood Suites Creation
09:03 - Lodging Options
13:32 - Becoming an entrepreneur and creating iconic presentations
18:51 - Importance of being authentic
25:04 - Knowledge vs Passion
28:23 - Pragmatic Optimism
34:25 - Being consistent
46:37 - What is inimitability?
Connecting with the Guest:
www.iconicpresentations.net
https://www.linkedin.com/in/calvinstovall/
https://twitter.com/ICONICSPEAKER Slick Talk Website & Socials: https://bit.ly/3uCsm6H
With 15 years of experience in fast growing tech-startups, Marcus has successfully built up a leading PMS and Channel Manager for vacation rentals from scratch. During this journey, he has gained substantial knowledge about two-sided marketplaces, VC funding, growing companies and more importantly getting more bookings!
Join us and know how to successfully build a leading PMS and Channel Manager for vacation rentals from scratch.
Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your homes, you’ll have everything you need in order to have peace of mind!
In this episode, we explore:
03:46 - Background of the guest
06:23 - Creation of Hostaway
08:47 - Creating Game 53
11:47 - What is Game 53 look like
14:32 - Is creating a PMS beneficial?
17:54 - Big changes prior to Covid-19
24:18 - Consolidation of Tech
32:09 - Gap between hotels and vacation rentals
35:35 - Importance of guest’s experience
40:07 - Development side of Hostaway
44:17 - Travel Destinations
Connecting with the Guest:
Website: www.hostaway.com
LinkedIn: https://www.linkedin.com/in/marketingmarcus
Email: marcus@hostaway.com Slick Talk Website & Socials: https://bit.ly/3uCsm6H
As the Chief Executive Officer, Emir is in charge of Rabbu’s growth and visionary efforts. Being a natural entrepreneur and follower of Real Estate, Emir turned a spare bedroom above his detached garage into the genesis for a new asset class within Real Estate and into an opportunity for investors to create more value while de-risking their portfolio through Rabbu.
Prior to founding Rabbu, Emir was a Senior Product Manager at NBC Sports which he joined as part of the acquisition of KYCK. Emir joined KYCK as a free intern, after failing to find satisfaction as a Civil Engineer, and eventually worked his way up to be the Vice President of Operations when it was acquired by NBC Sports.
Emir was originally born in Bosnia and Herzegovina (formerly Yugoslavia) and was forced to flee there when a civil war broke out. After spending 6 years in Germany, Emir moved to the United States at the age of 12. Having survived civil war and beaten cancer, Emir is conditioned to beat adversity and not to take any situation and opportunity for granted.
Join us today to know the role of technology in the short-term rental industry.
Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely has you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your homes, you’ll have everything you need in order to have peace of mind!
In this episode, we explore:
04:09 - Background of the guest
12:23 - Creation of Rabbu
13:36 - Controlling the access to the property
17:04 - Building a Technology Platform
22:14 - Why specialization is important
26:17 - Most challenging things when building a platform
31:06 - Keeping up with all the changes
35:56 - Managing Crossovers
Connecting with the Guest:
Website: https://rabbu.com/
LinkedIn: https://www.linkedin.com/in/emirdukic/
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Andy McNeill is a travel and hospitality entrepreneur with over 25 years of experience in his profession. He is the CEO and founder of American Meetings, Inc., an industry-leading meetings and events agency that produces thousands of live and virtual meetings annually for Fortune 500 clients. He is also the co-host of the Destination Everywhere Podcast, a top travel, and hospitality podcast that highlights bucket-list destinations, luxury hotels, local cuisine, and must-do activities. Andy is a significant voice in the hospitality, meeting, and travel industries.
Join us today and learn more about American Meetings services and The Destination Everywhere Podcast.
This episode is sponsored by Hostfully! Hostfully is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two months free of their premium digital guidebooks!
In this episode, we explore:
02:50 - Background of the guest
04:10 - How American Meetings Inc. started?
07:20 - Virtual Events
09:48 - What are Hybrid Events?
12:52 - Destination Everywhere Podcast
16:55 - Biggest Key Takeaways in the Podcast
19:51 - What are “4 Seasons” Experience
23:49 - Futuristic Hotel Concept
25:15 - Flexible Lodging
27:57 - Finding Ways to Innovate the Business Operation
Quotes from the episode
“Business is important but experience is first.”
Connecting with the Guest:
Instagram -
@atmcneill
@americanmeetingsinc
@destinationeverywherepodcast
Facebook -
@americanmeetings
@destinationeverywherepodcast
https://www.facebook.com/andy.mcneill
LinkedIn -
https://www.linkedin.com/in/andy-mcneill
https://www.linkedin.com/company/ami-global-meetings-solutions-inc.
Twitter -
@amermeetings
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
Noble Crawford III shares his best practices for actively prospecting and generating direct bookings, both B2C and B2B. He dives deep into understanding buyer personas and how critical they are to increasing bookings and growing revenue.
Join us today as he shares different strategies and knowledge to grow your business.
This episode is sponsored by Hostfully! Hostfully is an industry leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two months free of their premium digital guidebooks!
In this episode, we explore:
03:02 - Background of Noble Crawford
07:22 - Business Structure
12:09 - Dealing cancelled bookings
16:18 - Managing the system’s backend
19:22 - Relationship with insurance company
21:48 - Negotiating market rate
26:10 - Getting the unit to be booked
Connecting with the Guest:
Instagram: https://www.instagram.com/noble.crawford.3/?hl=en LinkedIn: https://www.linkedin.com/in/noblecrawford/ Facebook: https://web.facebook.com/noblecrawford?_rdc=1&_rdr Slick Talk Website & Socials: https://bit.ly/3uCsm6H
In this episode, Theron Lewis shares his story of how he has liberated nearly 1 million people from Airbnb and STR bans. He went from almost losing his business in Detroit due to an STR ban to getting the ban pulled, being at the table with the City Council, and growing his business to the 7 figure level due to advocacy.
Theron will be sharing some ideas on how to stop/prevent a ban and how to grow your business massively from Advocacy.
This episode is sponsored by our friends at NoiseAware & Safely! Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely has you, your guests, and your homeowner covered if anything goes wrong or gets damaged, and guess what!? By having a NoiseAware device in your home, you’ll have everything you need in order to have peace of mind that it all goes right!
In this episode, we explore:
04:16 - Background of Theron Lewis
09:32 - First action to take when fighting for your business
16:25 - The “Suck” Phase
20:36 - Getting people to come together
27:58 - The Middle Phase
30:02 - Importance of starting a Facebook Ads
37:10 - 3 Things to avoid losing your business
47:02 - Mission in helping people protect their short term rentals
52:16 - Where can people give back in different ways
Connecting with the Guest:
Email: theron@sharingdetriot.org
Clubhouse: @theronl
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
In today’s episode, let us welcome Wendy Jae and David Tucker from Travelers Book Direct and learn the different strategies that will empower you to create direct relationships with your guests, upgrade how you operate, and master the strategies and tactics you need to tap into your full potential. Learn the foundations and fundamentals of attracting visitors as a Destination Influencer (Destinationaire!) and convert them into guests that book directly on your platform.
This episode is sponsored by our friends at Safely & NoiseAware! If you’re a professional property manager then you need to get both Safely & NoiseAware in your tool belt so you can focus on operating and growing your business. Go to Safely.com and let them know Wil sent you and use SLICKTALK20 to get 20% off your noise devices with NoiseAware!
In this episode, we explore:
04:16 - Background of David & Wendy
09:58 - Creating systems and Direct Relationships
11:45 - Destination Influencing Concept
16:32 - Beginning and Results of Destination Influencing Concept
23:00 - Personalize Marketing Strategies
24:13 - 3 Things an Influencer Needs
28:10 - Creating Partnerships and Relationships
34:28 - Creating personal Video messages for the guests
39:16 - Success stories as a destination influencer
44:47 - Creating content for YouTube
Quotes:
“I learned two important things that day. One was no matter what you’re up against, you have to create a system. If you don’t have a system, you’re lost. And the second thing was direct relationships are always the most valuable.” - David
Connecting with the Guest:
Website: https://www.ilukamedia.com/
YouTube: https://www.youtube.com/channel/UCqzPgsckRjkqcXkRDM_LVgA
Facebook: https://web.facebook.com/ilukamediamarketing/?_rdc=1&_rdr
Instagram: https://www.instagram.com/ilukamedia/ LinkedIn: https://www.linkedin.com/company/iluka-media/
Slick Talk Website & Socials: https://linktr.ee/Slicktalk
This week, we are joined by Nitesh Gandhi, founder of Locale, a company that’s dedicated to bridging the gap between home and hotels, offering thoughtfully furnished, upscale apartments for short and extended stays.
Nitesh previously worked as an asset manager of large-scale, branded hotel projects across the US. He was also a management consultant at a top-tier boutique firm with experience leading multiple engagements throughout the US and Europe. He has since launched operations for two hospitality startups.
This episode is sponsored by my friends at Hostfully! Use my code SLICKTALK20 to get $100 off their property management platform or two months free of their digital guidebooks!
In this episode, we explore:
02:37 - Background of Locale
05:14 - Transitioning from hotel to short term rentals
11:22 - Transitioning from asset manager to Airbnb host
14:24 - Creating brand consistency
18:15 - Managing hotels during Covid
23:38 - Investing in the right technology
29:18 - Key takeaways from the episode
Connecting with the Guest:
Website: https://locale.com/
Email: hello@locale.com
LinkedIn: https://www.linkedin.com/in/ngandhi/
Slick Talk Website & Socials: https://bit.ly/3uCsm6H
In this episode, Washbnb CEO Daniel Cruz talks about the incredible story of how the company started, and what it took for them to get to where they are today. Being a host himself, Washbnb was founded after he saw the great need for laundry service in the rental industry.
Daniel Cruz and the Washbnb team are dedicated to providing the best level of hospitality to their clients. Washbnb prides itself on being a company that is created by hosts, for hosts.
This episode is sponsored by our friends at Safely & NoiseAware! If you’re a professional property manager then you need to get both Safely & NoiseAware in your tool belt so you can focus on operating and growing your business. Go to Safely.com and let them know Wil sent you and use SLICKTALK20 to get 20% off your noise devices with NoiseAware!
In this episode, we explore:
03:37 - Getting into Airbnb
10:20 - When the side hustle turns into a full-time job
17:41 - The beginning of Washbnb
20:52 - Pushing through setbacks
24:55 - The high demand for laundry services in rentals
27:46 - The company’s values
31:27 - What hospitality really means
33:36 - The white linen analogy
39:23 - Washbnb after a year
45:36 - Marketing through Clubhouse
Be a part of their journey! Invest in Washbnb:
https://wefunder.com/washbnb
Connecting with the Guest:
Website: https://www.washbnb.com/
Twitter: https://twitter.com/washbnb
LinkedIn: https://www.linkedin.com/company/washbnb/
Instagram: https://www.instagram.com/washbnb/
Email: info@washbnb.com
Daniel’s Instagram: https://www.instagram.com/thatdjc/
Daniel’s Twitter: https://twitter.com/DanielJCruz
Clubhouse: danieljcruz
Slick Talk Website & Socials: https://linktr.ee/Slicktalk
Anthony Gantt is the founder and CEO of At Ease Rentals, a corporation dedicated to connecting vacation rental hosts to federal and military members and military families during official travel, liberty, and leave.
In this episode, he talks about how At Ease came to be, the company’s vision, and how they’re making it happen. Joining Anthony is Mateo Bradford who has been a trusted advisor with At Ease since the beginning of it all and brings a wealth of experience and industry knowledge.
This episode is sponsored by our friends at Safely! If you’re a professional property manager then you need to get Safely in your tool belt so you can focus on operating and growing your business. Go to Safely.com and let them know Wil sent you!
In this episode, we explore:
03:50 - Background of Anthony Gantt, founder of At Ease
10:16 - At Ease company was the solution
15:41 - Returning Receipts and Vouchers
21:25 - What is At Ease
24:30 - Pricing structure for At Ease
24:57 - Getting an Inventory from PMS
33:37 - Privacy Aspect
37:27 - Tasks at hand for At Ease
Connecting with the Guest:
Twitter https://twitter.com/At_Ease_Rentals
Facebook https://www.facebook.com/ATEASERentals/
LinkedIn https://www.linkedin.com/company/40730274
Instagram https://instagram.com/stories/at_ease_rentals/
Website https://pcsatease.com
Email info@pcsatease.com
Slick Talk Website & Socials: https://linktr.ee/Slicktalk
On today’s episode, we are joined by Tim From Buoy, Co-Founder/Head of Product at Buoy, a dynamic pricing platform for vacation rentals. Prior to founding the company he was an independent revenue manager, and spent 2016-2018 with Oasis Collections.
This episode is sponsored by my friends at Hostfully! Use my code SLICKTALK20 and get $100 off their property management platform or two months free of their premium digital guidebooks!
In this episode, we explore:
02:37 - Background of Tim Speicher + How he started Airbnb hosting
05:39 - What is Buoy?
08:26 - How to determine your booking rate?
10:41 - Implementing better revenue strategies
14:21 - Why was Buoy created?
18:22 - How Buoy can help with dynamic pricing suggestions
19:22 - Construal Distance - bridging the gap between abstract and concrete idea
22:28 - Complete aggregated data vs Non-aggregated data
29:12 - Buoy’s company goal
Connecting with the Guest:
Website: https://buoy.us/
LinkedIn: https://www.linkedin.com/in/timothyspeicher/
Instagram: https://www.instagram.com/buoy.us/?hl=en
Twitter: https://twitter.com/tim_speicher?lang=en
Slick Talk Website & Socials: https://linktr.ee/Slicktalk
This week, we are joined by Nancy McAleer, Co-Founder of FLARBO.
After several years of frustration with the major OTAs, Nancy co-founded Florida Rental By Owners, a no booking fee website "Built By Owners For Vacation Rental Owners". Giving full control back to the short-term rental host, homeowner, and property manager. Dedicated to the Book Direct movement, FLARBO is a sustainable, viable, trusted partner for the niche Florida rental market in the United States.
In this episode, we explore:
2:51 - Background of Nancy McAleer + How It All Started
7:12 - The biggest lessons learned in co-founding a business
9:31 - Transitioning from OTAs(Online Travel Agency) to Direct Booking
10:13 - The value of software integration and automation in a business
13:33 - The difference between mainstream OTA and Flarbo
19:56 - What does it take to build a listing site like Flarbo?
23:15 - How to identify and avoid booking scams
25:40 - Thriving amidst the pandemic
32:37 - How the Flarbo business model could be effective for other markets
38:36 - Best Practices for hosting rentals
Check out Flarbo’s Annual Report for 2020 to see how they withstood the challenges resulting from the COVID-19 pandemic and how their data can help maximize dollar per transaction (DPT), rental ratios, and ROI for hosts.
This episode is sponsored by my friends at Hostfully! Use my code SLICKTALK20 to get $100 off their property management platform or two months free of their digital guidebooks!
Mentioned in this episode
Website: https://www.floridarentalbyowners.com/
Email: nancy@floridarentalbyowners.com
LinkedIn: https://www.linkedin.com/in/nancy-mcaleer-6672a41a/
Instagram: https://www.instagram.com/floridarentalbyowners/
Facebook: https://www.facebook.com/floridarentalbyowners/
Slick Talk Website & Socials
In March, the Breezeway Elevate Operations Summit virtual panel welcomed leading management companies and invited them to speak about how to succeed through strong business relationships.
The panel covered best practices for delivering (and maintaining) hospitality-like owner services and how they’ll foster more trustworthy owner relationships, increase client retention and boost referrals. It featured Jon Eskin of BHHS Colorado Properties and Brittany Blackman of Breathe Easy Rentals.
Mentioned in this episode:
Breezeway
Slick Talk Website & Links
David Meltzer is the Co-Founder of Sports 1 Marketing and formerly served as CEO of the renowned Leigh (“Lee”) Steinberg Sports & Entertainment agency, which was the inspiration for the movie Jerry Maguire.
His life’s mission is to empower OVER 1 BILLION people to be happy! This simple yet powerful mission has led him on an incredible journey to provide one thing…VALUE. In all his content, and communication that’s exactly what you’ll receive. As part of that mission, for the past 20 years, he’s been providing free weekly training to empower others to be happy.
David and I have been connected the last few weeks and it's been an honor to receive some one-on-one mentorship and be involved with another like-minded community of entrepreneurs.
Mentioned in this episode:
Davids FB Page
Davids LinkedIn
Davids Texting Community - (949) 298-2905
Slick Talk Website & Socials
PointCentral provides Smart Home solutions that enable vacation rental and residential property managers to remotely control energy and access to ALL their properties from their desktop or mobile device.
Sean Miller, the President of PointCentral joins me to talk about more than just Smart Home automation but the three key value adds that solutions like PointCentral can bring to property managers in order to better serve the property owners and maintain quality control when properties aren't occupied!
Mentioned in this episode:
PointCentral Website
More About PointCentral
Slick Talk Website & Socials
Sahara Rose De Vore is a Wellness Travel Coach and Consultant and the Founder of The Travel Coach Network. Sahara spent a decade traveling to over 84 countries before founding her businesses. Her mission is to educate companies on the wellness benefits of travel. Sahara is a published author, global speaker, and has been seen in over 70 media outlets including Forbes and Business Insider for her expertise.
I first met Sahara on a series called Discover Hospitality and we stayed connected since! When I first heard about her business and how she started it, the podcaster in me had to know more!
Mentioned in this episode:
The Travel Coach Network Website
TCN Facebook
TCN Instagram
Sahara's LinkedIn
Slick Talk Website & Socials!
I connected with Toby late last year during the launch of the Destinationaire Awards and I fell in love with his companies Instagram because of the beautiful properties and high attention to detail!
Toby is a dreamer and an experience builder and it shows in his work! In this episode, you'll hear about the challenges but then you'll hear about the beautiful moments that he is able to make by going above and beyond and creating a destination! When you're in a beautiful beach town and your guests rarely go to the beach and spend most of their time at the property, you must be doing something right.
This episode is part of the Hostfully Highlight Series and I couldn't be more excited to have the opportunity to share the awesome stories of property managers like Toby!
Mentioned in this episode:
Beachhouse WA Website!
Beachhouse WA Instagram
Hostfully Website - Use my code SLICKTALK20 for $100 off and much more with their digital guidebooks!
Slick Talk Website & Socials
Rowledge Associates was founded by Adam Rowledge following a successful career in the hospitality industry, during which he established a reputation for achieving operational excellence and commercial success by taking an employee-centric approach to business.
Named Independent Hotelier of the Year by the Independent Hotel Show Awards in 2018, Adam has also been awarded British Travel & Hospitality Hall of Fame Young Manager of the Year in 2017 and an Acorn Award in 2012. These awards were recognition of his leadership which led to further prestigious awards for his team and individual colleagues.
Mentioned in this episode:
Rowledge Associates Website
Slick Talk Website & Socials
Sarah Dandashy is recognized as one of the leading concierges in the world. People seek her out for her travel tips, advice, and knowledge of trends from the “frontlines of travel.”
Award-winning, she was named “Best Young Concierge” by Les Clefs d’Or International, making her the Miss Universe equivalent of the concierge profession.
She has worked at some of the most prestigious hotels, including The London West Hollywood, Four Seasons Washington DC, L’Ermitage Beverly Hills, and The Peninsula Beverly Hills.
Mentioned in this episode:
Ask A Concierge Website
Slick Talk Website & Socials
Michael Driedger is the Co-Founder of Operto and CEO of Airsset Technologies. If you're a consistent listener of the show you would have heard his previous episode when he joined me to talk about Operto and how it's changing the game for short-term rental managers and hotels.
In this episode, we catch up with Michael about what he's been up to since stepping into a new role and helping solve issues surrounding air quality. I really enjoy my conversations with Michael so get ready for us to uncover a lot in this episode!
Mentioned in this episode:
Sponsored by Hostfully! Uses SLICKTALK20 to get an exclusive discount!
Airsset Website
Airsset Instagram
Airsset LinkedIn
Slick Talk Website & Socials
Mike Liverton is a serial entrepreneur with two decades of experience and a proven track record in creating strong organizational cultures with guest-centric values enabling sustainable and scalable business growth. Born and raised in England, He moved to Canada in 2006. He quickly became involved in the short-term rental property market and realized that the fragmented nature of the market and legacy software platforms provided a significant opportunity to revolutionize technology and services in the property management and distribution vertical. Emmanuel Lavoie is an engineer, entrepreneur, and investor with 15 years of experience in the management of business and technical projects. As COO at Jetstream Hospitality Solutions, he focuses on maximizing business growth and driving innovation. In 2012 Leavetown.com was launched and in 2017 their market-leading technology and full-service solution was branded Jetstream. They have grown globally with offices and teams in North America, Europe, the Philippines, and now full circle, they also have offices in the UK. This episode was a blast to record! They've got a really cool story of having bought Jetstream back from Red Awning at the beginning of the Pandemic and are now 100% employee-owned and I am glad to be one of the firsts to capture it!
Mentioned in this episode:
Jetstreams Website
Slick Talk Website & Socials
UrHip provides the best fully furnished, short-term rentals in Philadelphia! In this episode featuring Steve Patterson, the founder, we discuss more ways that businesses have been impacted by COVID19 and what the key strategies were for Steve and his team in order for them to still be here today!
Thank you Hostfully for connecting me to the operators that are making a difference in our industry and allowing me to share their stories!
Mentioned in this episode:
Hostfully is a podcast Headline Sponsor - Use my code SLICKTALK20 for access to beautiful digital guidebooks and their property management platform!
UrHip Website
Slick Talk Website & Socials
Tom Smyth - the owner of Dream Luxury Serviced Apartments, multiple construction companies, author & 10x coach, speaker & mentor with the Grant Cardone Licensee Program! This man has accomplished so much and overcome many challenges in his life.
This episode is great for entrepreneurs who want to hear from someone who has never given up and is building a legacy.
Mentioned in this episode:
Tom Smyth on LinkedIn
Slick Talk Website & Socials
The more and more I have connected with Sheheryar on LinkedIn & in the recording of this podcast, the more I get inspired and excited for the future of the next generation of hospitality. Sheheryar is a great example of overcoming the odds and pushing yourself to grow in the industry you love. He and I have similar experiences, outlooks, and backgrounds in our careers. I hope this episode inspires you the way Sheheryar has inspired me!
Mentioned in this episode:
Hyatt Place Toronto/Mississauga Centre
Sheheryar Javaid's LinkedIn
Slick Talk Website & Socials
Madi Rifkin is the CEO and founder of Mount Locks, a micro-fleet and technology made for hospitality providers in the hotel and short-term rental industry.
Hear her story as she started out as a young entrepreneur at the age of 12 and how it lead her to "unlocking" her passion for solving problems, building teams, and re-thinking the way businesses can create new and remarkable experiences.
Mentioned in this episode:
MountLocks Website
Slick Talk Website & Socials
Vered Raviv Schwarz is President & COO of property management platform Guesty, where she brings nearly 20 years of experience in global operations to overseeing teams including Customer Experience, Finance, Operations, Legal, HR, Customer Success, Data & Analytics, and Strategic Partnerships. Prior to Guesty, Vered was COO of Fiverr where she grew the company from 40 employees to over 400 in her six-year tenure. In her free time, she serves on the advisory boards of several startups and participates in mentorship programs focused on female entrepreneurship.
In this episode, Vered and I discuss her background and what she's learned from her previous adventure at Fiverr, and how it carries over to her new position at Guesty. We also uncover their findings from their industry report that surveyed 500+ professionals in hospitality on the state of confidence in the short-term rental ecosystem.
Mentioned in this episode:
Guesty's Industry Report - Download now!
Vered's LinkedIn
Slick Talk Website & Socials
When you think you've heard it all, you get amazing stories like Nick's. Constantly having to be on their toes because the market they operate in is completely different from what we normally see... the tropics have plenty of beauty but plenty of challenges to overcome.
In this episode of the Hostfully Highlight Series, you'll hear how Nick Halverson, Founder of Osa Property Management in Costa Rica, explains how he and his team have handled their business during COVID and how they improved their operations during the early days of the pandemic when we had more downtime to figure out how we were going to recover for the long term.
Thank you Hostfully for connecting me to the operators that are making a difference in our industry and allowing me to share their stories!
Mentioned in this episode:
Hostfully is the podcasts Headline Sponsor - Use my code SLICKTALK20 for access to beautiful digital guidebooks and their property management platform!
Osa Property Management Website
Osa Property Management Pinterest
Slick Talk Website & Socials
Christoph Hutter is the brains and creative behind the term "non-traditional revenue manager" and you'll hear why. Tune in to hear his story and passion for hotels, revenue management, and strategy execution.
Mentioned in this episode:
Christophs Website
Christophs LinkedIn
Slick Talk Website & Socials
Kyle Allison has actually been someone I have paid attention to in hospitality & media since I actually started doing Slick Talk as a young hotel manager out on the Oregon coast!
In this episode, we dive into his extensive background in the hotel space and what he has been able to accomplish at such a young age! For our next generation of hospitality professionals, this is a message and podcast for you!
Mentioned in this episode:
Hospitality MD Social & Website Links
Slick Talk Socials & Website
Ken Patel has been claimed the "Elon Musk of Hospitality," so it felt totally natural to have him on with me, Wil Slickers, the "Joe Rogan of Hospitality."
Tune in as we talk tech, humanization, and changes to come with how hotels operate for the future as Ken Patel and his team build the first every technology hotel management company!
Mentioned in this episode:
Ken Patels LinkedIn
EV Hotel Group
Slick Talk Website & Socials
Jim Sheehan is a prime example of a natural-born entrepreneur who just has the mind and mindset for business. Founding a tech company to now running a scaling professional vacation rental management company in the midst of COVID19, this is the conversation I have been looking forward to as we talk about key things like automation and building proper systems.
This episode is part of the Hostfully Highlight Series where I interview property managers that have embraced their software and create sustainable businesses that make a difference in the industry! Use my code SLICKTALK20 to get their digital guidebooks (they're amazing!) or $100 their property management platform!
Mentioned in this episode:
Wydaho Property Management
Hostfully
Slick Talk Website & Socials
This special episode is included in the Vacation Rental Mastermind Series: Operators Edition, where Sarah Franzen with Natural Retreats talks all things revenue management with me! Sarah has a great background and story from both hotels and vacation rentals, so it was a ton of fun to get her perspective!
Mentioned in this episode:
Natural Retreats Website
Sarah's Blog - Sarah Say What!?
Sarahs LinkedIn
Sarah's Instagram
Slick Talk Website & Socials!
This is a Slick Talk Bonus episode featuring Chris Maughan, the CEO of I-PRAC, David Jacoby, the President of Hostfully, and Andrew Kitchell, the CEO of Wheelhouse!
These three industry experts talked about the three categories they specialize in and answered some questions from others in the industry on the newest social platform, Clubhouse!
Mentioned in this episode:
I-PRAC Website
Hostfully (Use my code SLICKTALK20 to get $100 off!)
Wheelhouse
The BIG Giveback - A new podcast created by Wil Slickers, coming to all platforms soon!
Julie George is a name you will get used to hearing and seeing if you haven't already!
Author of Million Dollar Host and now a Consultant in the STR Industry, Julie George listed her first property on Airbnb in 2016. Less than 3 years later she was managing 130 properties on Airbnb for property owners and had amassed in excess of $8 million dollars in bookings. In late 2019 Julie sold her property management business to a larger company (Hometime).
Julie now is considered one of the world's leading experts in Short Term Rentals and mentors other budding entrepreneurs on how to build a successful business in the sharing economy.
Mentioned in this episode:
Julies Website
Sponsored by Hostfully - Use my code SLICKTALK20
Wheelhouse Revenue Management
Slick Talk Website & Socials!
Clubhouse Invites! DM me on Instagram to claim yours! (Only to the first 5!)
In this episode, we cover the inner workings of a rising brand in the industry that has taken on (as I like to call it) the role of hybrid!
Kasa's Founder, Roman Pedan, and I discussed their journey as this startup has successfully overcome challenges during the pandemic.
Roman founded Kasa Living, Inc. in August 2016. He brings a unique blend of real estate, hospitality, and technology experience to the business that makes him well-positioned to lead it into the future.
Mentioned in this episode:
Kasa Living Website
Kasa Living LinkedIn
Slick Talk Website
Andrew has been in & around the hospitality space for 10+ years.
To start, he paid for his first business - a publishing business that designed language guides for travelers - by renting out his room on Airbnb.
From there, he has founded & led Lyric, Wheelhouse, Beyond Pricing, and other brands in the STR space.
Tune in as we discuss the depths of dynamic pricing for short-term rentals!
This episode is sponsored by Hostfully! I couldn't ask for a better sponsor because Hostfully and Wheelhouse have an amazing partnership with API connections! See the links below to get started! Don't forget to use my code, SLICKTALK20 for Hostfully's digital guidebooks and property management platform!
Mentioned in this episode:
Wheelhouse
Hostfully - Use code SLICKTALK20
Wheelhouse Pro Demo
Slick Talk Website & Socials!
A Life That I Dream Of
Many of us in the hospitality industry are dreamers that see a beautiful world of excitement and endless opportunities. Hospitality professionals make that dream happen because it's true; the world is beautiful and has endless possibilities, and we showcase that through our services, properties, and so much more!
Will Parry, Co-Funders and now CEO of ALTIDO tells us the early stages of his journey into the ALTIDO brand that manages short-term rental properties all over the UK and Europe! You may also hear that sometimes, to create something like this, all it takes is a little bit of juice!
This episode is sponsored by Wheelhouse! Wheelhouse is a dynamic pricing software created to help property managers of short-term rental properties increase their direct profit and outperform their comp-set and market in their specific destination! You can sign up using my link here and see their market reports for FREE! I also recorded an episode with their founder, Andrew Kitchell, and so you can subscribe to the show to learn more when that episode comes out!
Mentioned in this episode:
ALTIDO Website
ALTIDO LinkedIn
ALTIDO Instagram
HOST Conference
NoiseAware
Wheelhouse
Slick Talk Website & Socials
Entrepreneurism runs deep in the short-term rental operators and creators' veins in this hospitality segment, and Merilee Karr is a perfect example of that. For this VRMS: Operators Edition episode, Merilee Karr, the founder of UnderTheDoormat, tells us her journey into the vacation rental industry and how (in more ways than not) her business has helped unite our beautifully diverse segment of the hospitality industry by creating Hospiria and TrustedStays!
Mentioned in this episode:
UnderTheDoormat Website
Hospiria Website
TrustedStays Website
Slick Talk Website & Socials
Parker Stanberry is the Founder of Oasis, a vacation rental management company with hundreds of properties around the world. You've probably heard of Oasis from publications like Skift and many others for their recent (and significant) pivot they made during the COVID19 pandemic. Oasis was one of the first management companies to create a tiered subscription booking option called the Oasis Passport.
Tune in to hear more and see why I picked Parker to be the one to kick off the Vacation Rental Mastermind Series: The Operators Edition here on Slick Talk: The Hospitality Podcast.
Mentioned in this episode:
Oasis Website
Oasis Passport
Slick Talk Website & Socials
Starting February 3rd, 8 am PST; I will be releasing an episode for the series called "The Vacation Rental Mastermind Series: Operators Edition."
I did the series last year and focused on service providers like NoiseAware, Breezeway, and AirDNA. After the wild year of 2020, I am focusing on the property manager giants taking the pandemic head-on.
Tune in every Wednesday at 8 am PST, and don't miss out!
Slick Talk Website & Socials
In this episode, Tyann Marcink-Hammond and I talk about why it's so important more now than ever before to build a vacation-short term rental brand rather than just a business.
Mentioned in this episode:
Slick Talk Website & Socials
Hostfully, show sponsor: Use code SLICKTALK20
tyannmarcink.com
touchstay.com
nattymedia.com
bransonfamilyretreats.com
missourihaus.com
vrmastered.com
Shawn Soole, creator or Soole Hospitality, joins me on the show to discuss his background and how his life pre-covid and post-covid has changed, and what he and his team are doing for their clients in the F&B segment of the hospitality sphere to combat covid as we continue to gear towards recovery.
Mentioned in this episode:
Soole Hospitality Website
Soole Hospitality Concepts Instagram
Slick Talk Website & Socials
No stranger to the show, I invite the newest CEO of Operto, a tech solution for operators and owners alike in the hotel and vacation/short-term rental segment of hospitality, to discuss his extensive background in tech as an executive and as an entrepreneur to now the CEO of Operto.
In this episode, you will hear how his perspective brings in a new set of eyes for the company and why creating a team that can thrive is the best thing you can do for your business in any industry.
My amazing friends at Hostfully sponsor this episode! If you use the code SLICKTALK20, you will get two months free on their digital guidebooks or $100 when you sign up to use their Property Management Platform! If you click this link, you can download their recent Industry Report and how professional managers are actually seeking tech solutions like Operto to grow their operations and profitability!
Mentioned in this episode:
Operto Website
Steves LinkedIn
Slick Talk Website & Socials
Hostfully Website
Hostfully Industry Report 2020
This is a replay of Monday's episode on Good Morning Hospitality!
~
Welcome to the future... okay, maybe not the future because there are no flying cars (yet) and all that good stuff, but we are now in 2021, and unfortunately, the events from 2020 aren't going away in the snap of a finger.
Join us this week as we continue in the ongoing conversation of hospitality and the future we see coming to life. Last week, the three of us discussed our year in review and did some reflection; now, we are looking ahead and moving forward.
~
Mentioned in this episode:
Good Morning Hospitality
NoiseAware
Bidroom.com
Short Term Rentalz - 2021 Predictions
Nick understands the term hustle and keep going!
We all were hit hard with how the world turned back in March and April but many have kept pushing on and making hundreds, if not thousands of decisions a day, in order to keep our businesses open and our clients/customers happy. Nick and his team with Ready Strong Meals are not part of the 60% permanent closure rate we've seen so far. Listen to his story and how he has kept his mentality at a top performance in order to pivot and make his business sustainable for the years to come.
Mentioned in this episode:
Ready Strong Meals Website
Ready Strong Meals Instagram
Slick Talk Website & Socials
As 2020 comes to a close, we are still hopeful and keep looking forward to the great things to come in the new year. We would love to get your thoughts on the past year and of course hear what you think 2021 will bring to the hospitality industry.
In this episode, my co-hosts & talk about our biggest learnings from the past year and how it played a roll in our personal and professional lives. Next week, join us as we discuss 2021.
Mentioned in this episode:
Episode Supporter/Sponsor: Hostfully
NoiseAware
Bidroom
Slick Talk Website & Socials
Hostfully Data Report 2020 - Download Today!
Humphrey Bowles, the co-founder of Guardhog Technologies joins me to discuss the journey leading up to 2020 and how he has looked at this year for the positive things like the new goats at his farm house, the idea of taking away a star rating review system, and the importance of making trust and transparency available for everyone in the industry.
Guardhog is also doing a fantastic $10,000 giveaway to a business in need during this last year. All you have to do is go to this website and submit the reason why you deserve it!
This episode is sponsored by my favorite people at Hostfully! Use my code SLICKTALK20 and get 20% their digital guidebooks!
Mentioned in this episode:
Guardhog & Superhog
Boost Giveaway!
Humphreys LinkedIn
Leo Walton on Good Morning Hospitality
NoiseAware mentioned by Wil
Slick Talk Website & Socials
Tejal Patel is a 3rd generation hotelier by choice and a strong leader in the hospitality industry! It was a breath of fresh air to talk to her about her journey as she has grown through many challenges, victories, and struggles a like! Tejal and I both discuss our mental health and how to avoid burn out but then also dive into the qualities of an affective leader.
Tejal also went from hotel employee to hotel owner! You will hear her talk about how she plans on bridging that gap of the employees and ownership!
Mentioned in this episode:
Hotel.School Course Giveaway! First 50 people to redeem the code "GMH2020" with get their course for FREE from Hotel.School
Tejals Website
Tejals LinkedIn
Tejals Blog
Slick Talk Website & Socials
Juliana Hahn is a content creator and copywriter specialized in writing for the hospitality and tourism industry. Before diving into the world of copywriting several years ago, she studied hotel management and worked in hotels around the globe. Today she leverages her industry experience to craft engaging content for hospitality tech companies, hotels and online publications. You can find her at www.hospitality-copywriting.com
This episode is sponsored by Hostfully, a digital guidebook and property management platform that was created to help short term rental property managers optimize their operations and profits! Use my code SLICKTALK20 for 20% off their digital guidebooks!
Mentioned in this episode:
Slick Talk Website & Socials: https://linktr.ee/Slicktalk
Julianas Website: www.hospitality-copywriting.com
Julianas LinkedIn Profile: https://www.linkedin.com/in/julianahahn/
Travis is the Head of Business Development for US & Canada regions for Marriotts Homes & Villas program and we discuss some of the outcomes during 2020 with COVID19 in the Vacation Rental market and what we both "hope" for in the future to come in this next year!
Mentioned in this episode:
Marriott Homes & Villas (https://homes-and-villas.marriott.com/)
Slick Talk Website & Socials (www.slicktalkthepodcast.com)
David Lund has been helping hotels understand their financials for a while now and in this exclusive interview on the podcast, he gives the top insights on how to interview a hotel GM in order to make sure they will not only be good leaders for the hotel but they will be financial leaders and lead the charge by making sure all departments understand the importance of proper budgeting, forecasting, and operations!
Mentioned in this episode:
Financial Coach Website
Slick Talk Website & Socials
It's one thing to have a seat at the table but it's completely another thing to always be dragging your chair around with you to put at the table when the time comes. Do you have your chair? You should because you don't want to miss this episode as Dana Lubner, Head of Advocacy at Rent Responsibly, sits down to talk with me about the importance of advocacy in the short term rental industry and what it looks like to be actively living it out!
I also want to give a big thank you and shoutout to the shows sponsor, Hostfully! Thank you for helping make all of this possible! I love you guys!
Mentioned in this episode:
Rent Responsibly
NoiseAware
Return on Rentals Virtual Event
Effortless Rentals Group
How To Save Your Vacation Rental Business Podcast
A man that needs no introduction to the show, Jeremy Gall has joined me to talk about trends from the year and not only that but the rise of quality control when it comes to property standards, maintenance, and upkeep as it will be something that leads us into 2021 and the forever rise of professionalism in the short term rental industry.
This episode is sponsored by Hostfully and they have nothing but amazing things to say about Breezeway as well! Thank you Hostfully for supporting the podcast and everything Slick Talk!
Mentioned in this episode:
Breezeway Website
Slick Talk Website & Socials
I chat with Patricia from Hotel.School!
We talk about the importance of brain-based micro learning and hospitality re-skills & up-skills! Make sure to listen because there is also something going on for both of my hotel and vacation rental audience!
Patricia has an extensive background in hospitality and brings her amazing experience and management skills to light when we discussed the creation and overall impact Hotel.School has had during the times of national lockdowns and stay at home.
Mentioned in this episode:
Hotel.School Website
Hotel.School Instagram
Hotel.School LinkedIn
Slick Talk Websites & Socials
Patricia's email for anyone wanting to find out more: patricia@hotel.school
Hannah Smith is a Senior Consultant at STR (I am a huge geek/fan of STR from my hotel management days) and she was able to join me to discuss all the data and findings they are discovering over at STR! In this episode, you will hear us talk about what the road to recovery looks like, key things hotels are doing in order to get occupancy, short term and long term trends and the newest Q3 Updated Forecast!
Go to the Slick Talk blog to see the PDF Data Deck that Hannah put together for all of you to see while you listen!
Mentioned in this episode:
STR Website
STR Twitter
Slick Talk Website & Socials
Slick Talk Blog with Data Deck Provided by Hannah!
Slick Talk Audience Survey
I wanted to put this on Slick Talk because I love including you all in what else is going on with me and other things that I am involved in! I don't know how many of you know this yet but, I have a 2nd show/podcast called Good Morning Hospitality! It goes live every Monday morning with my two co-hosts, Michael Goldin from NoiseAware & Michael Ros from Bidroom.com! I would love your support (thank you all for those who already follow everything going on!) by liking the socials and subscribing on YouTube!
I put together an audience survey as well! It only takes two minutes to answer these six questions and it means the world to me to be able to update and enhance the content for you all!
Good Morning Hospitality
Slick Talk Audience Survey
Slick Talk Website & Socials
NoiseAware
Bidroom.com
Guardhog
Cindy has been a serial entrepreneur since she was 19! A true go-getter! She was the first to develop a new kind of residential hospitality and co-founded Niido and Natiivo residential communities designed for homesharing which resulted in a first-ever partnership with Airbnb, Brookfield Property Partners & Citibank.
Now Co-Founder of Orion Haus, Cindy and her team are changing the landscape of how we look at the housing & vacation rental market by providing a solution that encourages their renters to list their unit on marketing sites like Airbnb, VRBO, and others!
Mentioned in this episode:
Orion Haus Website
Orion Haus Instagram
Slick Talk Website & Socials
Slick Talk Audience Survey
As you see above in the title of this episode, Michael Tingsager from Hospitality Mavericks Podcast and myself dive in on his incredible journey in the industry. We talked about his upbringing in the industry and how his career evolved over the years and what jumping into the podcast world did for him and his businesses.
Michael & I are both apart of the Hospitality Game Changers Group with Josh Kopel from Full Comp, Adam Knight from Proven Principles Podcast and Shaun De Vries with Open Pantry. All of these guys have been on my show and vise versa and we are honored with the ability to team up and join forces from all walks of life and experience in the hospitality industry!
Join our community with over 250 Hospitality Game Changers today!
Mentioned in this episode:
Hospitality Mavericks Podcast
Slick Talk Website & Socials
Slick Talk Audience Survey
Heather Richer & myself talk about the creation and purpose of ASTRHO (Association For Short Term Rental Homeowners) and the important role this platform and community provides to this segment of hospitality and why it's important for homeowners, as a stakeholder in the industry, to have these tools, resources, courses, and a community.
There is so much to cover in this episode, so I highly recommend that if you're a short term rental homeowner, that you sign up and join the platform to learn more. If you're a property manager, get your owners connected so they can be more involved and to understand the roles they play in the short term rental industry.
Mentioned In This Episode:
ASTRHO Website
Slick Talk Website & Socials
As promised, we are back with Part 2 of the Data Driven Recovery series featuring Tanya Pratt from Oracle Hospitality! In this second episode, Tanya and myself focus on taking the data we saw from Oracle's Data Driven Recovery Report as discussed in episode 1 and how it will carry on into the upcoming years as hotels, travel, and hospitality as a whole recovers from COVID19 and what trends we see being apart of a long term solution leading into 2021 and so on.
Mentioned in this episode:
Oracle Hospitality Website
Data Driven Recovery Report
Skift
Oracle Hospitality Facebook
Oracle Hospitality LinkedIn
Slick Talk Website & Socials
Tanya Pratt from Oracle Hospitality and I discuss the data they found in their recent survey in partnership with Skift about the recovery of the hospitality industry. In this first episode of a two part series, we will dive into the findings of their Data Driven Recovery Report and how the impact COVID19 has shaped the drive to destination market!
This is a two part series so make sure you subscribe to Slick Talk on whatever platform you listen on so that you don't miss the exciting episode(s) to come!
Mentioned in this episode:
Oracle Hospitality Website
Data Driven Recovery Report
Skift
Oracle Hospitality Facebook
Oracle Hospitality LinkedIn
Slick Talk Website & Socials
When I think of the term "setting standards" I think back to the days of Army basic training and school with my platoon sergeant saying those words to me multiple times a day... "we set the standard and don't let anyone tell you otherwise. You're in control of what standards you live up to so set your standards higher than what anyone or anything could set for you"
Robin & Heather Craigen are setting standards with how they have built and displayed Moving Mountains. In this episode you're gonna hear the most influential words that you could find today. The amount of knowledge and passion Robin has for what he and his team do on a daily basis is just incredible and exactly the reason why he was declared a Destinationaire earlier this year.
Mentioned in this episode:
Moving Mountains
Slick Talk Website & Socials
Destinationaire Award Article
Back in April I had the pleasure of interviewing Jessica for a different series I was working on. Unfortunately I never published that series but little did I know that she would pop up on my radar once again for the Destinationaire Award!
Jessica and her two daughters run Barefoot Vacation Rentals based in California! We first met through the Rent Responsibly team and I love getting to see their story play out!
In this episode we will talk about professional management, industry advocacy, and what Jessica and her team did to get through these hard times during COVID19!
Mentioned in this episode:
Barefoot Vacation Rentals
Rent Responsibly
NoiseAware
Cleaning Certification by VR Scheduler
Slick Talk Website & Socials
Destinationaire Award Article
Bob & Ian are the creators of Casal dei Fichi and are a great example of what the power of creative freedom can do for your life, community, and industry! As one of the first recipients of the Destinationaire Award earlier this year, in this episode you will find out what make Bob & Ian fit the Destinationaire standards and how you can make a difference by implementing simple eco-friendly changes to your business!
Mentioned in this episode:
Casal dei Fichi
The Book Direct Show
Slick Talk Website & Socials
The Destinationaire Award Article
We have talked about them and the awards on many episodes leading up to this but I am excited to officially introduce you all to three of the Destinationaire Award winners from this year! Their episodes will go out individually so watch as they publish and get ready for some amazing content from these three! Thank you Bob, Jessica, and Robin for doing what you do in the industry and setting the standard!
Slick Talk Website & Socials!
A topic that isn't talked about a lot (in my opinion) and so when Dr. Judy reached out to me about doing this episode, I agreed immediately because I wanted to learn more about this topic and some actionable takeaways.
To learn more about the course and other resources use the following links below.
Mentioned in this episode:
Trafficking Awareness
Trafficking Course for SB- 970 Compliance
Slick Talk Website & Socials
If you haven't heard already, I have a second show called Good Morning Hospitality with my two amazing co-hosts, Michael Ros from Bidroom and Michael Goldin from NoiseAware! Both of these guys have been on Slick Talk and we hit it off and decided we wanted to bring a new show to the industry! We go live every Monday morning at 7am PST on Facebook & YouTube! You can also grab the audio directly on any podcast platform just like Slick Talk!
Here is a glimpse into how the show goes and what we talk about each week! Your top hospitality news, stories, and thoughts are now in one amazing show and one hell of a way to start your week!
Grab your coffee and sit back!
Mentioned in this episode:
NoiseAware
Bidroom
All Good Morning Hospitality Links
Slick Talk Website & Socials
On the show we have discussed so many things that managers and operators can do in order to build direct brand, direct bookings, and of course how to use specific tools for revenue strategy. StayFi is now one that has proven to help independent and big managers do that for their business!
Tune in as Arthur, CEO and Co-Founder, and I discuss how they put it into action with their clients!
A full demo is soon to come on the Podcast website as well!
Mentioned in this episode:
StayFi Website
StayFi Facebook
StayFi LinkedIn
StayFi Promo for Slick Talkers
Simply South Haven Vacation Homes
Hospitality Game Changers Group
Simone Puorto is a former hotel General Manager, consultant, author of two best-selling books on hotel marketing, contributor for the major blogs in the industry, and MBA lecturer for schools such as Les Roches, ESSEC, and LUISS. He is the founder and CEO of Travel Singularity, the consulting firm whose vision is to solve the growing needs for connecting the dots between digital disruption and existing technologies in hotels. Over his career, spanning across over 20 years, he consulted for international hotel groups such as Divani Hotels Collection in Greece, Library Hotels Collection in New York, and The Pavilions Hotels & Resorts in Asia and Europe, helped to consolidate one of the largest hotel chains in Italy, and he advised for countless travel tech companies worldwide.
In this episode we talk about the current things happening in the hotel world and what Simone will be speaking on at the I Meet Hotel Virtual Event that is on October 29th and is free to ALL! I have it linked here in the show notes and on my socials! Please tune in to the Destination Italy event! You wont want to miss it!
I've "opened up my doors" to any audience members that want to have a chance to talk to me one on one! 2020 hasn't been easy for us in hospitality but we have a solid community and I want to get to know you all! You can book a time to chat with me by clicking this link! If you just wanted to talk about this episode or anything under the sun, just book your time!
Mentioned in this episode:
Simone LinkedIn
Travel Singularity Website
Simone's Podcast, Digital
I Meet Hotel - Destination Italy Virtual Event! (FREE!)
Slick Talk Website & Socials
Hospitality Game Changers Group!
Why Real Estate? Why Virtual Assistants? Why property managers should get leverage this in their business?
Dan Ramsey, CEO of MyOutDesk, tells me about his experience with running a business and how the moment he brought on virtual assistants, his business and life changed for the best.
I've "opened up my doors" to any audience members that want to have a chance to talk to me one on one! 2020 hasn't been easy for us in hospitality but we have a solid community and I want to get to know you all! You can book a time to chat with me by clicking this link! If you just wanted to talk about this episode or anything under the sun, just book your time!
Mentioned in this episode:
MyOutDesk Website
MyOutDesk Facebook
MyOutDesk Instagram
MyOutDesk "Scaling Your Business" Book
Return On Rentals Online Event
Slick Talk Website & Socials
Hospitality Game Changers Group!
I love that the phrase "This is how we've always done things" is no longer a term that is being used and it's now transformed to "We've never done this before but we can make it work one way or another."
The Chicago Gray Hotel has been demonstrating this new phrase since the beginning of COVID19 on such a limited amount of staffing but just as much heart and passion to continue to serve their guests, team, and community. I sat down with Joel Contor, the Director of Sale & Marketing, and discussed whats been the biggest take aways from all of this and what they've done to keep their doors open. Day use rooms/whole floors of the hotel, hybrid meetings and out door spaces are all coming together to create a whole new experience!
I've "opened up my doors" to any audience members that want to have a chance to talk to me one on one! 2020 hasn't been easy for us in hospitality but we have a solid community and I want to get to know you all! You can book a time to chat with me by clicking this link! If you just wanted to talk about this episode or anything under the sun, just book your time!
Mentioned in this episode:
Chicago Gray Hotel Website
Chicago Gray Hotel Instagram
Slick Talk Website & Socials
Hospitality Game Changers Group!
Return On Rentals Virtual Event Sign Up!
Fülhaus, a design and furnishing service for hotels, apart-hotels, and short-term rentals in Canada, the USA, and Europe, has launched a new concept as Montreal’s first direct-to-consumer furniture rental service.
Andria and I had a great discussion on how now more than EVER, design plays such a huge role in what guests are looking for when staying at a property. The standards of a clean and functional place to stay are no longer the only things travelers are looking for as almost all of us are spending way more time indoors than usual.
I also wanted to say that I've "opened up my doors" to any audience members that want to have a chance to talk to me one on one! 2020 hasn't been easy for us in hospitality but we have a solid community and I want to get to know you all! You can book a time to chat with me by clicking this link!
Mentioned in this episode:
Fullhaus Website
Fullhaus mentioned in ShortTermRentalz.com
Fullhaus Instagram
Slick Talk Website & Socials
Good Morning Hospitality Live Morning Show!
Hospitality Game Changers Facebook Group!
Return On Rentals Virtual Event with my friends at NoiseAware!
Blanche is an award winning certified Interior Designer with over 24 years of experience in residential, hospitality and commercial design and is the owner of B. garcia Designs based in Montclair, New Jersey. She is a “Green Design” LEED Accredited Professional through the United States Green Building Commission. She is also a “WELL AP” design professional which utilizes healthy concepts to promote human health and wellness within the built environment.
Blanche was also the principal designer featured in the popular Travel Channel reality series, “Hotel Impossible” for five seasons, where she helped tackle the job of revamping hotels along with host, Anthony Melchiorri.
Mentioned In This Episode:
Blanche Garcia
Slick Talk Website & Social Medias
Anthony Melchiorri from Hotel Impossible
Are you ready to change how you play the game? The hospitality industry rises to the challenge and we want you to join us.
Learn more here on the Slick Talk Blog!
Andrew Bates and his team saw sophisticated homeowners leave a second home empty for 48 weeks each year because they did not want Internet strangers sleeping in their bed, and using their dishes. This makes complete sense to us.
They began studying this Internet stranger anxiety to help our friends earn income from an asset they already had. How can we use our expertise in travel distribution, technology, and data science to improve the chance of a safe stay?
Tune in and find out what it takes to improve vacations and making them safer for ALL stakeholders!
Mentioned In this episode:
Safely.com
Safely Facebook
Slick Talk Website and Socials
Happy Hour Q&A Virtual Event
Moriya Rockman, founder and CMO of Smiling House Luxury Switzerland, managing over 2.500 properties in 65 destinations in 24 countries. As a Media creative and PR expert, Moriya was involved in the Business Development of many companies. 4 years ago, together with her husband Ira, they founded Smiling House and Smiling Flats Holiday Rentals. Both companies are busy with creating a bridge between Legacy Travel Players and holiday rental professionals, especially in the luxury and premium segment.
In this episode we talked about how her business has actually seen a rise in booking and revenue during these times of COVID19 and how they've been able to stand out by working with many others in the industry!
Mentioned In This Episode:
Smiling House Luxury
Moriya's LinkedIn
Book Direct Show
Slick Talk Website & Socials
Q&A Happy Hour Virtual Event
Dustin is a wild adventurer at heart from childhood and all the way to the current day. On this episode we talk about his natural love of being in the trees and his passion for building treehouses that are more than just a play area for kids but is truly a destination for all the wanderers and travelers around the globe!
We talk about his mission and concept with the newly launched Treewalkers brand under O2 Treehouse and how launching a Start Engine funding campaign in the middle of the pandemic actually gave them more drive and unexpected results than initially anticipated.
Do you want to invest in an amazing hospitality concept that is going to be more than a trend by becoming a sustainable way of travel, hosting, and innovation for generations to come!? Click here to see their funding campaign and become a real stakeholder today!
Also, sign up for the virtual Q&A Happy Hour happening via Zoom and the first 10 people to sign up, I will purchase your drink of choice! It's free and I will bring on past guests from the show to chat with us!
Mentioned in this episode:
O2 Treehouse Website
O2 Treehouse Instagram
Treewalkers Funding Campaign
Slick Talk Website and Social Media
Virtual Happy Hour Q&A Event via Zoom!
Marcus Cornelious - Director of Sales and Marketing at the Sheraton Grand Hotel in Chicago.
What a guy to have on the show. He brings so much insight to how a bigger hotel like his (with over 1200 guest rooms) has been impacted by the COVID19 virus and even though they are still closed, he mentions something that is key for the outcome of all of this...
"We are no longer able to say that this is how things have always been and how we've always done it. I try to put systems in place and I can't because things are changing everyday and I have to throw out our playbook and constantly try new things. It's like we're not a corporate business anymore, we're really independent entrepreneurs of our own independent hotel. It's really quite exciting!"
Mentioned in this episode:
Sheraton Grand Hotel Website
Sheraton Grand Hotel Instagram
Slick Talk Website
Slick Talk Socials
The man who was my first industry guest on the podcast has joined me again to talk about whats going on in todays world and how maybe hotels can learn something from the vacation rental industry. Adam Knight also has this episode on his podcast since it was a crossover so go give it some love and check out the Proven Principles Podcast!
Mentioned in this podcast:
Adam Knight
Proven Principles Podcast
Slick Talk Website
Slick Talk Social Media Pages
An inception of podcasting! Adam Knight from Proven Principles Podcast invited Michael Tingsager from Hospitality Mavericks Podcast and myself all talked about how podcasting in the Hospitality Industry has impacted our businesses and careers for the best!
In this episode:
Proven Principles Podcast
Adam Knights LinkedIn
Hospitality Mavericks Podcast
Michael Tingsager LinkedIn
This guest shouldn't need any introduction. As you all can tell from the episode title, this episode is in memory of Anton Zilberberg the founder of Autohost. Unfortunately he passed away 4 days after recording this episode and the whole community and his family is heartbroken beyond belief.
This episode won't be sponsored or have any promotions on it. We want you all to just tune in and enjoy the amazing content and laughs Anton brought to the show. This is for you Anton, your family, and legacy.
Please send your love, prayers, thoughts out to his family, community, and team as we continue learning how to live without him by our side.
Autohost Website
Michael Driedger is the CEO of Operto and we had the opportunity to sit and talk about how vacation rentals and hotels can benefit from using smart tech like Operto to help save money by implementing their devices and software to help with power effienceiis and automating the way we make sure we aren't over spending when it comes to utilities. From my hotel background, this is an absolute game changer, especially in these COVID times we are in now.
Mentioned in this episode:
Operto Website
Michael's LinkedIn
NoiseAware
Slick Talk Website & Socials
For the second time featuring NoiseAware on the show, Michael Goldin the Director of Business Development and myself talk about the short, mid, and long term affects on the short term rental market with COVID19 and the current trends and chain of events that possibly are speeding up the evolution of the STR industry as a whole.
This episode is sponsored by Hostfully so make sure you check them out and use my promo code SLICKTALK20 to get 2 months free on their amazing guidebooks!
Mentioned in this episode:
NoiseAware
Rent Responsibly
Slick Talk Website
Slick Talk Socials
Rented Inc.
A natural-born entrepreneur, Michael started his first company at the age of 18. From the age of 24, he worked for 4 years for a large international enterprise and was responsible for a turnover of 45 million euros per year. Thereafter he founded the online travel agency, Travelservice. Currently, he is CEO and co-founder of Bidroom, the world’s first membership-based zero commission hotel booking platform for frequent travelers.
In this episode we build off of the new (and working) approach Michael and his team at Bidroom have taken to change the way things currently are when it comes to OTAs, commission battles, and delivering the proper catered experience with 3rd party providers.
We are giving away FREE tickets to Bidrooms event brand, I Meet Hotel! It's a virtual conference for all hoteliers globally and we want you (yes, all of you) to take advantage of this! So, ALL Slick Talkers get a free ticket if you use this promo code! SlickTalk-IMH is the code and I hope to virtually see you all there!
In this episode:
Bidroom
I Meet Hotel - Virtual Conference & Free Tickets with code: SlickTalk-IMH
Slick Talk Website
Slick Talk Socials
Shaun, Open Pantry Co’s founder has been an industry leader in Melbourne’s hospitality industry for over 20 years. Shaun has been a venue owner himself, he knows the commitment, effort and experience required to develop a concept into an award-winning, and profitable venture. He also knows how to develop a process to get there that’s enjoyable and rewarding for all involved.
This episode is a podcast crossover! You will hear us both discuss our industry experiences and background and how we have seen everything in the motion of hotels, accommodation, restaurants, cafes, you name it, we talked about it!
If you are truly in love with hospitality, I highly suggest you listen to this! All thoughts and feedback welcomed regarding anything you hear in this episode.
Mentioned in this episode:
Open Pantry Co
Open Pantry Podcast
Open Pantry Instagram
Open Pantry LinkedIn
Slick Talk Website
Slick Talk Socials
Josh Kopel Website & Podcast
What have we seen hotel and short term rental managers struggle with pre-COVID? What are we still seeing them struggle with during and post- COVID? What can we do as an industry to move forward and keep these pain points in the past? Brian Butler from EZcare and I talk about what he and I have seen and how you can apply these actionable skills to your business and actually come out on top when this is all said and done.
This episode is made possible by my friends at Hostfully! If you're looking at managing these pain points from this episode, Hostfully is definitely a great start! Plus they integrate with EZcare if you're interested in signing up with them as well!
Mentioned in this episode:
Hostfully
EZcare
Slick Talk Website
Slick Talk Socials
It is always a pleasure to talk to my friend Josh Kopel. A return guest on the show and an amazing hospitality innovator, Josh and I talk about what is needed coming from this global pandemic and current state of the industry as we are no longer settling for the way things used to be but how they need to be as we move forward as an industry.
You will not want to miss this.
Brought to you by Typsy! An amazing online learning platform for the whole hospitality industry! It's free until September 30th so go sign up today!
Mentioned in this episode:
Josh Kopel Website
Full Comp Podcast
Typsy
Slick Talk Website
Slick Talk Socials
Working in the hotel industry: We love it. We hate it. We can't escape it.
It's a Love Hate relationship with a lot of us in this industry. There is a lot we Love and there is some we Hate. Author of this hospitality book Love Hate Hotels, Tony Matthews, joins me and all of you Slick Talkers out there about his journey in the industry, the concept of the book and what he has done through his social media platform in order to build a business while still servicing the hotel world.
You can find the book here!
This episode is sponsored by Cleaning Certification by VR Scheduler! Use my code SlickTalk20 for 20% off and use this certification to help increase trust, confidence, and bookings!
Mentioned in this episode:
Love Hate Hotels Website
Love Hate Hotels Instagram
Slick Talk Website
Slick Talk Socials
Building a true business isn't easy. It's hard work. It takes time. Chris Maughan is a man that knows this. Welcome back to the show Chris. Ceo and founder of AES in Cannes France and I-PRAC based in London and Cannes, we sit down and talk about the current state of the industry and how the rising tide is happening with trust and confidence at the forefront.
Chris and his I-PRAC team are also the headlining sponsors for the Destinationaire Award and on this episode you will hear the winners!
Sponsored by Cleaning Certification! Use my code SlickTalk20 for 20% off!
Mentioned in this episode:
I-PRAC
Chris Maughan
Slick Talk Website
Slick Talk Socials
Barefoot Vacation Rentals
Moving Mountains
Casal dei Fichi
Homeslice Stays
Ovo Network
Guidebooks, Property Management Platform, and overall well rounded company with a mission! That mission is to provide the best experience for guests and hosts! David Jacoby, President of Hostfully, sits down with me to discuss his personal journey leading up to the creation of Hostfully and where they are at today!
I am proud to also share that Hostfully is a Sponsor and Partner of the show! So go to Hostfully and use my code SlickTalk20 for 20% off their guidebooks AND two months free!! You wont regret this decision! Not only are we partners on the podcast but we also use Hostfully with my company, StayLux!
Mentioned in this episode:
Hostfully Website
Eric Moeller from STR Legends
Destinationaire Awards
Slick Talk Website
Slick Talk Socials
A lover of food and "being on the other side of the bar", Jonathan Plowright saw a chance to make a difference and to make a different career change and started Typsy! Based in Australia but globally known, Typsy is a online learning platform for hospitality businesses and professionals to sharpen individual skills and to send out training and other company video content to make sure everyone is up to speed on current business operations.
In this episode Jonathan speaks about why he thinks a shift to "blended learning" is key for hospitality businesses and how Typsy can help!
I am also proud to say that Typsy and Slick Talk: The Hospitality Podcast are official partners! So go show these guys and gals some love and join today for free until September 30th!
Mentioned in this episode:
Typsy Website
Typsy Blog
Slick Talk Website
Slick Talk Social Medias
Crazy how plans change! This episode should've been recorded back in April of this year but of course, COVID happened and well, lets just say better late than never! Sapphire is the Director of Marketing for hospitality company, Wishbox! In this episode you'll hear all about the amazing tool hospitality providers (AKA Destinationaires™) use this in order to save time, increase revenue and profitability, and help keep the guest experience as a top priority!
Thank you to the show sponsor Cleaning Certification by VR Scheduler for providing all the Slick Talkers out there with an amazing offer of 20% off of the Cleaning Certification Course in order to help increase guest trust and occupancy during this time of COVID19 and beyond! You guys rock, so go use my code SLICKTALK20 for 20% off!
Mentioned in this episode:
Wishbox Website
Cleaning Certification
VR Scheduler
Slick Talk Links
Destinationaire Award
The actual man, myth, and Legend! Eric Moeller is the co-founder of STR Legends and Profit Academy and during our episode we talk about his journey and the amazing things that have come through the power of mindset and being around the right people through Masterminds! Not only that but the true ability to see that growth doesn't always mean profitability, sometimes you need to trim the fat in order to truly optimize the property performance and guest experience!
Welcome to Season 5 of Slick Talk: The Hospitality Podcast
This episode is brought to you by the Cleaning Certification created by VR Scheduler. Use my code SLICKTALK20 to get 20% off and increase your occupancy with a trusted badge to showcase to your guests that you are the right and SAFE place to stay during these times of COVID19.
Mentioned in this episode:
STR Legends
STR Profit Academy
AJL Consulting
NoiseAware
Desintationaire Award
Slick Talk Website
Slick Talk Socials
Growing your business is always a good thing... unless you don't make any profit! This weeks episode was a special one because Simon Lehmann is a Legend in our industry and we got to talk about running your hospitality business the right way by not losing the guest and team experience and also remaining profitable! This episode is KEY during these times of COVID19 and you will hear why once you press play!
Thank you to one of my sponsors, Hostfully! Hostfully is a great property management software that helps you own your guest experience with the ability to brand and create remarkable guidebooks for your guests! Digital guidebooks are so important and needed more than ever with COVID19. Use the code: SLICKTALK20 to save 20% and to enhance your property operations with a Slick guidebook!
Mentioned in this episode:
Simon Lehmanns LinkedIn
AJL Consulting Website
Hostfully - Use code SLICKTALK20
Slick Talk Website
Slick Talk Social/Blog
Rent Responsibly
STR Legends
Vacation Rentals. Boutique Hotel. Destinationaire! Michael Sjorgen is a man of both worlds when it comes to hospitality! Not only does he manage properties and run a hotel but he coaches others to do the same by changing their mindset! I've been following his journey for a few years through social media and just overall been a big fan of what he does.
In this episode you'll learn how he got into the industry, the craziness of renovating and rebranding a hotel, and what he has learned from his journey of STRs and how he applies it to todays world of being a Destinationaire in the midst of COVID19!
Mentioned in this episode:
Michaels Instagram
STR Secrets Podcast (Michaels recently launched podcast!)
Occupied Now Website
The Cove At Rockport (Newly launched hotel!)
NoiseAware
Slick Talk Website/Blog/Socials
The Destinationaire Mindset: Created by Wil Slickers
Back in February I was on a vacation and business trip in Florida! That is where I recorded one of the episodes for the Vacation Rental Mastermind Series with Erica Muller of Vrolio at the Star Wars house in Destin Florida! I was able to record an episode and show off what I get to do to some family members who were big Star Wars fans and I couldn't get that experience out of my mind! I was in contact with Bryndee, Owner of Loma Homes, and finally just said they need to be on show! I recently have been developing my Destinationaire content and knew that is exactly what Bryndee and her family is all about! In this episode you'll hear from Bryndee about her and her teams experiences with creating destinations like the famous Star Wars house and now Wizards Way (Harry Potter themed vacation rental) and why creating something like this can make or break your business! Tune in and learn more about this amazing "Flipping Family"
Mentioned in this episode: Loma Homes Website Vrolio - Vacation Rental Investing Done Right! Star Wars House 4Wizards Way House Sea Renity House Slick Talk Website Slick Talk Links! My "Destinationaire" Blog Featured on Typsy!
We all have those people we look up to in life (at least I hope we all do!) and this episode has been in the making for over a year now! Ryan Snyder is a true Destinationaire! From hotels, restaurants, and beer crafting, Ryan shares his life journey with us and leading to what it takes to really become a storyteller in the ways of showcasing the unique and remarkable experiences we can create in the industry and within our local community!
On a personal note- I worked for Ryans properties in Cannon Beach, OR and knew there was something special there! As I grew in my career and moved on to different positions and getting to where I am today as a full time podcaster and business owner, Ryan has ALWAYS supported the show by sending me emails about episodes he liked and going into conversations about specific topics, and just being a mentor whenever I had questions or ideas! I've mentioned Ryan or Martin North a few times on the show just because of how much I think they truly represent the hospitality industry in a positive way!
This episode is sponsored by Renue Systems! Back in April, I had their CEO, David Grossman, on the show to discuss their impact during these times of COVID19 and what their doing to help their hotel partners get up and running again with their cleaning and sanitizing services! Go to their website and tell them I sent you!
Mentioned in this episode:
Renue Systems Website
Martin North
Surfsand Resort
Stephanie Inn
Wayfarer Restaurant
Public Coast Brewery
Public Coast Farms
Slick Talk Website
Slick Talk Socials // Blog // Facebook Community
With extensive software development background, the owner and creator of VRScheduler, Jill Mason, joins me on the show to discuss her story that has lead her to collaborate with other industry professionals to bring the Cleaning Certification course to life. Designed to help hospitality providers in the short term rental and hotel space understand proper procedures and guidelines on how to clean a property during these times of COVID19 and as businesses/travel start to open back up!
Jill and I discussed many sub topics in this episode so make sure to give it a full listen! Anyone wanting to get the course can use my link here or reach out to either of us and we can get you on the right path! For every course purchased, $1 will be added to the Housekeeper relief fund created by Rented.com and for those who can't afford a course, I would love to help you and take care of the cost!
Mentioned in this episode:
VRScheduler
Rented.com
I-PRAC
Cleaning Certification Course
Slick Talk Website
Slick Talk Blog
Slick Talk Facebook Community
With an extensive background in finances, Andrew McConnell the CEO of Rented.com, joins me on the show to talk about revenue management in the short term rental space by sharing our input and experiences of the importance of revenue management and how not only is every decision a brand decision, but how every decision is also a revenue decision.
You'll also here a little bit about how communicating your story/brand as a destination will greatly impact your business when it comes to the bottom line of great service (hospitality) and great revenue!
Mentioned in this episode:
Rented.com Website
Andrews LinkedIn Profile
Loma Homes in Destin FL
Slick Talk Blog
Slick Talk Website
Slick Talk Facebook Community
Slick Talk Social Links
The importance of booking direct is always going to be a favorite topic of mine and with many recent events, Damian & I finally sat down with one another (virtually of course) to talk about the Book Direct Movement and the amazing conference he has created for industry professionals to speak, share, and learn about how to gain and keep more direct bookings for their vacation rental, hotels, B&B, etc.
Not only will you hear more about Damian and his background but you will also notice that I will be a speaker during the upcoming Book Direct Show and I couldn't be more thankful to do so! Damian and myself have been in contact with each other prior to all the COVID19 stuff happening in the world and met in person in London for the Shortyz Awards and I am glad we are finally getting this discussion to all of you Slick Talkers out there!
Click here to sign up for the Book Direct Show and you will get to take advantage of my SLICK10 code for 10% off of your ticket purchase! Just use SLICK10 at your time of checkout!
Episode links:
Book Direct Show Website - Use SLICK10 for 10% off!
Book Direct Facebook Community Group
Slick Talk Website
Slick Talkers Community Group
Announcement! If you would like to participate in the community blog on the Slick Talk website just click here and reach out about becoming a guest blogger to have your professional industry content showcased!
OMFGCO is a company based in Portland Oregon that "Builds Brands For Visionaries" and after this conversation with two of the co-founders (Jeremy & Fritz) I fully understood that statement. The three of us engaged in a conversation I found to be unique while very exciting! Most branding/marketing businesses wouldn't fully understand what it means to create an experience like these guys do.
Tune into this episode to hear us talk about the importance of branding and how "every decision is a brand decision."
OMFGCO is a complete studio and team of branding experts and interior designers that are some of the masterminds behind ACE Hotel, The Laylow Autograph Collection, and Stumptown Coffee!
Mentioned in this episode:
OMFGCO Website
Public Coast Brewery
Slick Talk Website
Slick Talk Facebook Community
Fair and reasonable rules around short-term rentals are not only possible but essential for hosts, managers, and our communities.
Rent Responsibly helps short-term rental groups and their cities create the balance that actually works for a sustainable future for all.
Taking advantage of the free time at hand, David Krauss and myself sat down to discuss what it really takes to create a sustainable industry for all stakeholders involved in short term rentals and hospitality. We discuss his origin and roles prior to forming Rent Responsibly all the way to what action it takes in order to protect the assets and segment of hospitality we all know and love... the true key to protect the STR world is that it takes EVERYONE to be involved.
Play your part by taking this quick survey (literally only takes 4 minutes and 59 seconds out of your day and trust me, we all have the time) and help us better the future of short term rentals for ourselves and the next runners up to join the community.
All Mentioned In The Episode:
Slick Talk Site
Rent Responsibly Site
Survey Link - Complete by April 28th to be the voice for your city!
AirDNA Site - Use their newest market tools to keep up with the current data during the time of COVID19
Breezeway Site
March 24th, 2020 I was able to sit down with David Grossman, President of Renue Systems, to not only talk about what Renue Systems does in the hospitality industry but also regarding COVID19 and the next steps regarding cleaning procedures for hotels and how he and I see the industry shifting during and after this COVID19 pandemic.
"At Renue Systems, we can help you give them the cleanliness they want-and deserve. While you get professional-quality, on-time, on-budget care for your hotel or resort’s assets." -Renue President, David.
Slick Talk Site
Renue website
As the Vacation Rental Mastermind Series wraps up, I was in Florida on a part vacation and part work trip prior to the Coronavirus and met with Erica Mueller, CEO & Founder of Vrolio. Vrolio offers a full suite of tools, investment information, and data analytics on short-term rental properties. Their goal is to offer short-term rental investors a single place to buy and sell investment properties. In this episode you'll hear Erica and I talk about the amazing Star Wars house that we filmed/recorded at and what it takes to become an STR investor.
To book a stay at the Star Wars House, use the direct booking link to save 13% off!
When investing in STR properties, having a noise monitoring solution to protect your asset is key! Use my code SLICKTALK to get 15% off on your NoiseAware devices!
NoiseAware
Vrolio
Star Wars House- Loma Homes
Slick Talk Website
Slick Talkers Community
As a Certified Hospitality Revenue Manager (strategist is my preferred term), I was able to sit with Scott, the CEO & Founder of AirDNA, and geek out over his vacation rental data & analytic platform and the workings of its creation while discussing the fundamentals of revenue strategy and how his platform helps properties understand their markets and how to grow and increase their revenue.
To learn more about the tools provided by AirDNA you can go to their site here or check out the exclusive demo Scott and I did on the Slick Talker Community Facebook page!
AirDNA
Slick Talk Site
Slick Talker Community
Episode #8 of the Vacation Rental Mastermind Series:
Jeremy Gall founded FlipKey.com in 2006, and grew it into one of the world’s largest vacation rental listing and review sites before TripAdvisor’s acquisition in 2013. In working with thousands of vacation rental property managers, Jeremy saw a shift starting to take place - guests were expecting higher-quality properties and more concierge service.
Jeremy figured that these changing consumer dynamics would place a heavier burden on property managers, and that professionals would require purpose-built tools to handle heightened standards of property care and more service interactions. Breezeway was born soon after in 2016 with the mission to power the future of property care and service.
In this episode of Slick Talk, you will hear Jeremy and myself talk about his journey and our perspectives on the state of the industry and where we expect it to pivot as we believe the barrier of entry is rising. Jeremy is a pioneer in the industry and so to have this conversation and "geek out session" was beyond cool! Didn't even feel like I was recording an episode! Check out how Breezeway can help you and your property, hotel or vacation rental alike, Breezeway has the solution you need!
Breezeway Website
Slick Talk Website
Slick Talkers Community
Jasper Ribbers, author of Get Paid For Your Pad and Podcast Host as well as one of the creators of STR Legends, sits down with me on Episode 7 of the Vacation Rental Mastermind Series to discuss the ways to level up your STR business and the journey of how he got to where he is today. If you haven't already listened to his podcast or seen his blog, you need to! Such a good amount of tools and resources!
This episode of Slick Talk is sponsored by NoiseAware, the only 100% privacy safe party prevention solution to help all hosts and managers to ensure the safety of their guests and properties! To learn more about how NoiseAware can help you, go to their site and when you purchase any of their devices, just use the promo code: SLICKTALK to get 15% off your purchase!
Slick Talk Website
NoiseAware
Slick Talkers Community
STR Legends
Paid For Your Pad Podcast
We've all heard the stories of a party gone wrong. There are so many "what ifs" that go through our head on how it could've been prevented. Well there is a solution for all Short Term Rental hosts and managers and that solution is NoiseAware. The only 100% privacy safe noise monitoring solution.
I got to go and spend some time with the NoiseAware team in Texas at their headquarters and sat down with Madison, Director of Marketing, and talked about there story, the rise of the brand, and what it actually means to be 100% privacy safe! Tune in and hear how NoiseAware can help you with your vacation rental business and the ways it helps prevent you from having to ask yourself the "what if" questions.
For all my listeners, we are giving you a discount code to use if you'd like to purchase any NoiseAware devices for your property! The team at NoiseAware and myself are always available to help answer questions and make sure you and your guests are taken care of! Use promo code: SLICKTALK to get 15% off your purchase!
Slick Talk Website
NoiseAware
Slick Talkers Community
With the amazing growth in travel, Chris Maughan the CEO of I-PRAC, had experienced a heartbreaking experience with some travelers that were scammed out of thousands of dollars while going on a family vacation and when he saw this, Chris knew he had to do something. As an expert in the short term rental industry and being the hospitality provider that he is, he knew it wouldn't get better by just talking about it. It would only get better by taking action.
Chris and I dive into a passionate conversation about fraud protection and verification. This is a topic that is discussed in the industry but not to the level that it should be. I-PRAC and myself want to open that conversation to all who care about the industry and our guests.
Slick Talk Website
Join I-PRAC today to build trust with your guests!
Click Here and Join The Slick Talkers Community
This podcast is proudly sponsored by AirDNA click here to learn more!
Creating processes and tools to better benefit your guests and team is incredibly challenging sometimes. In this episode I sit down with Michael Robinson who is co-founder of StayShare! Stay Share’s unified platform increases revenue by empowering group bookings, split payments, insurance services and full integrations that improve the guest experience. They lower your risk and liability through their multi-guest insights and intelligent fraud detection. All with the security that the blockchain has to offer. I really enjoyed this episode and getting to know Michael and his team through some partnerships happening with the podcast and my other business called StayLux!
Slick Talk Website
Vote for Slick Talk in the ShortyzAward show!
Become an OFFICIAL Slick Talker!
AirDNA is a proud sponsor of this podcast! To get on their tools mentioned in this episode, click here!
Episode 3 of the Vacation Rental Mastermind Series: Ingrid from TravelNest and I sit and discuss why its key to diversify your property on different channels and its importance when trying to reach different markets and guests! This is a very useful and important practice for anyone with one or more properties! We also get to see an inside look on what it takes for a company like TravelNest when it comes to partner relationships and how key of a role it is to ensure that everyone is on the same page and same goal!
Also, please vote for the podcast to win a Shorty Award at the Shorty Award Ceremony in London during March 11th & 12th!
Slick Talk Site
TravelNest.com/SlickTalk
Episode 2 of the Vacation Rental Mastermind Series is a very fun and exciting one as we (Meg from TravelNest & Myself) sat down and created our ways that you can make your STVR listing work in your favor to increase your bookings! This episode was created and designed for anyone who is really new or is looking to enhance their current listing! There is so much to cover but I think the TravelNest team has everyone covered! To learn more about TravelNest and what they can do to help you manage your listing(s) on more than one channel, just click here!
Also, don't forget to vote for Slick Talk for the #ShortyzAwards! Click here to vote!
Slick Talk Site
Matt Landau is the host of Unlocked Podcast and the creator of VRMB (Vacation Rental Marketing Blog)! I consider him the worlds leading expert of vacation rentals! He and I sat down and discussed the "101 of hosting" and what it takes in this exciting journey and rise of the vacation rental sector of hospitality! This is a 10 episode/week series with the Masterminds involved in Vacation Rentals and so to start it off, Matt Landau was the perfect guest to have with me in the launch of the series that was all inspired by a blog post that Slick Talk was featured in! Tune in every week for the next 10 weeks in order to hear from Masterminds and the show sponsors! To see more about AirDNA click here! More to come out on the show with them and you can see it all by becoming an official "Slick Talker" through my online community coming soon!
Also, please vote for Slick Talk in the 2020 #ShortyzAward! Click here to vote!
Are you into Vacation Rentals? Are you into hospitality? Well, you're not going to want to miss this epic 10 episode series on Slick Talk!
I have sat down and talked with some of the biggest players in the Vacation Rental side of hospitality and we discussed anything and everything. From hosting and maximizing your property, management companies, tech, and fraud prevention for you and your guests, this series is a must listen to! What better way to start off the new year and decade!
Bringing modern room service convenience to your guests is a snap with TrayAway. Once a guest has completed their meal, they simply click a TrayAway device to notify hotel staff their tray is ready for retrieval. Delivery, meal completion, and do not disturb times are recorded, providing hotel staff all tray locations and activity times for stress free management. Dirty trays and trolleys cluttering the hallways are now a thing of the past with TrayAway.
Hear Josh Johnston, President and Co-Founder of TrayAway, discuss the unique entrepreneur experience in the hospitality space and his innovative way on solving the problem of dirty room service trays laying in the halls with no proper way to track and retrieve them to improve survey scores and of course my favorite subject, the guest experience!
TrayAway
Slick Talk: The Hospitality Podcast
More than 1 million vacant positions (and still growing faster than any other industry) hospitality is one of many industries that are struggling with a worker shortage. A new job is added every 2.5 seconds and employers are looking for candidates with very specific skills to fill positions who will thrive in a demanding, fast-paced environment.
Although it might seem like there aren't enough quality workers to fill every position, employers in the industry still have reason for hope as they look to build out their workforce. At least, that’s the belief of Ron Mitchell, CEO of Virgil, which owns Hcareers - a redesigned hospitality job platform.
Listen to this episode of Slick Talk: The Hospitality Podcast to see what Hcareers is all about and how you or an employer can really use this re-launched tool to your advantage!
Hcareers.com
slicktalkthepodcast.com
The creator of Meatball Shop, Seamores Restaurant, Well Well, and some other unique businesses coming out, Michael and I got to sit down and dive into entrepreneurship and what that looked like for him and then of course at the end we got into a nice conversation about owners in hospitality making decisions off of a P&L instead of guest/team experience! To see more episodes go to: www.slicktalkthepodcast.com/podcast
Mike Acker, the professional speaker and author of "Speak With No Fear" is not only amazing at what he does but has been a close friend and mentor of mine from my early trouble maker days to the man I am today. Podcasting isn't as scary as speaking in front of a live crowd but the tools and fundamentals are applicable. I personally have applied these methods to how I podcast and couldn't be more thankful!
Give this episode a listen and I hope you enjoy!
mikeacker.com
Speak With No Fear
slicktalkthepodcast.com
Tidbits for the Emerging Hospitality Professional was designed to aid in the professional development for the next generation of hospitality professionals. The tidbits are useful and vital to developing and navigating a successful career in the hospitality industry. This book will benefit students and faculty of hospitality education by providing resources and strategies to excel academically and professionally in the hospitality industry. Tidbits for the Emerging Pineapple Professional serves as a guiding agent for career and professional development and the best practices in the hospitality environment. The resources provided are transferable to other business-related industries such as retail, sports management and entertainment. Hospitality students and emerging hospitality professionals will find this book as a solid road map to building a successful and meaningful career in the hospitality industry.
Highly recommend this book! If you want to win a FREE copy then just text "slicktalk" to 31996 and we will announce the winner January 3rd on all the social media platforms!!
Emerging Pineapple Book
Slick Talk: The Hospitality Podcast
I had the pleasure of having Melissa on my show during a very busy week! She is so talented in this subject as she should be because she has built her business off of this method and it works! A little bit about her:
Melissa Agnes is an author, keynote speaker, and strategic advisor to some of the world’s leading brands. She has worked with organizations from NATO to Hilton and just about everything in between. Her book “ Crisis Ready: Building an Invincible Brand in an Uncertain World ” is taught in higher education courses around the world, including in Harvard University and Homeland Security courses. About Crisis Ready (Melissa’s book): No matter the size, type, or industry of your business, Crisis Ready was designed to provide your team with the insight into how to be perfectly prepared for anything life throws at you. Organizations that are crisis ready are more than just resilient. They’re INVINCIBLE. Crisis Ready is the ultimate roadmap to business invincibility.
To find out more, go to here site: https://melissaagnes.com
www.slicktalkthepodcast.com
So often marketers and hoteliers miss key points and aspects of the overall experience and in this episode, I was on the award winning Fuel Hotel Marketing Podcast with some amazing leaders in this industry! We put together our Top 5 Ways to Bridge The Gap Between Marketing and Operations and how that can be applied to any and every property!
So if you listen to my show then you need to also listen to Fuel Hotel Marketing Podcast as well! You will not regret it!
www.slicktalkthepodcast.com/podcast
www.fueltravel.com
Aurmur is the changing and setting the standard on how guests check in with their unique smart lock system and automation for ensuring the little details for all guests are as smooth as can be. I had the pleasure of meeting with Curtis, the owner of Aurmur, and we talked about what has happened with his experience as an Airbnb & VRBO host in the Seattle market that created his unique tech and software for enhancing the guest experience along with the host experience and making it easier to be a better host.
Check out Aurmur and their unique services and of course, the Checkout Button!
One of my first episodes I ever did was a live episode and tour onsite at a property and I had the pleasure to sit with the GM, Ron Gladney, while we talked about the RL brand and some of the aspects of now the worlds biggest third party property management, Aimbridge Hospitality. We dove into some of the cool experiences that come from being in the hospitality industry and his awesome experiences and memories of being with some very VIP guests while also remembering all guests are important... the true meaning of hospitality and taking care of the associates.
You can be apart of the Hotel RL experience and get your free 8oz cup of coffee (my favorite part!) Just click the link above to book your next stay at one of the 9 RL properties!
As a hotelier and industry nerd, I have followed UP Hotel Agency on social medias because they have been doing things differently and I was attracted to them as a brand and a company making a noticeable difference in the industry! As my first international guest, David Ohandjanian and myself dive deep into hotel marketing and what that looks like in todays world for hotels and properties in general.
I love the Award Winning value David and his team bring to the industry and I think this is the episode all hoteliers should use to break down the tools that are available to them to make sure they secure direct bookings more than the OTA's do and of course engages the whole team in order to secure that human to human connection.
UP Hotel Agency site: uphotel.agency
Podcast site: slicktalkthepodcast.com
Want to attend the live podcast shows in Olympia Washington? Click Here!!
It's not often I get to do an episode with someone I have worked with before and so when Joshua and I connected about doing an episode, I knew we had to do it! I love the knowledge and depth Joshua brings to the table! This is a must listen!
Joshua Rockwell is the Assistant Director of Food & Beverage at the Omni Tucson National Resort, located in Tucson Arizona. Josh leads the food & beverage division for the resort, including: banquets & catering, three restaurants, a full service pool bar, In-Room Dining, and the servicing of two PGA golf courses.
Josh has worked in the hospitality industry for the past 20 years in numerous high end hotels and resorts including Hyatt Hotels, Marriott International, and Omni Hotels & Resorts, among others. Inside of those 20 years Josh served in the United States Navy as a Structural Mechanic of fighter jets and was deployed overseas for his entire service. After serving in the military Josh completed his bachelor degree in Hospitality Business Management at Washington State University.
"Leadership is a mindset, not a title"
To see what Omni Hotels is like check them out here!
Josh is available help anyone curious about the hospitality industry and answer questions about food & beverage operations or where the best places to eat in Arizona might be. He can be reached at joshua.rockwell@omnihotels.com.
Seth and I linked up on Instagram and got to talk about the ever-changing side of the industry called SEO and the powerful ways to use it at your best to increase your direct bookings and of course, getting the most bang for your buck for any of the independent properties out there in hotel and vacation rental markets!
To see the video go to: openroadhospitality.com/video
Thank you to River Inn at Seaside for letting us record on your beautiful property!
Bart and I talk about BlueFox and little bit of the powerful uses for foot traffic and data used to optimize revenue and marketing strategies for all types of businesses in the hospitality industry! Listen all the way through for a little gift to all of our listeners!
On this episode for the first time ever, I had the pleasure of having Stuart Butler on the show! Stuart is the COO of Fuel Marketing and the host of Fuel Hotel Marketing Podcast! Their podcast is one of the ones I discovered when I first started my journey with Slick Talk! A Podcast On a Podcast! We talk a lot about marketing and how important it is to include everyone from every team and department as a marketer for your property and how that will always drive direct bookings!
Josh and I have been talking for a little while now and he has been a big fan of the show! We started talking about his overall journey and how he discovered to save his business and restaurant from closing its doors. Part of his solution was his unique creation called FLO! joshkopel.com slicktalkthepodcast.com
What a pleasure it was to have Victor from AllTheRooms on the show! We covered a lot of ground in this episode! From their origin story to growth and market shifts and changes in the industry, including hotel and short term rental markets!
AllTheRooms is the world’s first vacation rental search engine.
Search from a comprehensive list of top providers and more than 14,000,000 homes, cabins, cottages, condos, and beach houses in every nook and cranny on the globe.
alltherooms.com
slicktalkthepodcast.com
Wil and Chandler have a casual conversation and tell stories about the managers or leaders who lead by example! How can you lead by example in your work place?
www.slicktalkthepodcast.com
Interviewed On My Own Show: The back story everyone has been waiting for and requesting! Chandler and I dive into my background and what sparked the idea of Slick Talk: The Hospitality Podcast. Listen and tell me your thoughts! Also, get ready for Podcast Merch! Link is on my website to pre-order!
www.slicktalkthepodcast.com
I give some helpful hints and tips to make sure you, your team, and property get the most out of a much needed renovation!!
@WilSlickers on Instagram
www.slicktalkthepodcast.com
YouTube: : https://www.youtube.com/channel/UCxvV_lhIlRdkUirSigRWxOQ/about?disable_polymer=1
Join me as I interview Emily Peterson the Estate Manager of this beautiful 22,000 sq ft Castle just 15 minutes outside of my home town and where I grew up!
www.GraystoneCastle.com
www.slicktalkthepodcast.com
As promised in my episode with Gabby, all the links to learn how to get involved in Stop The Silence a nonprofit in Spokane Washington as well as a platform to share your story if you or a loved on have ever been involved in domestic violence. This is something close to my heart as I have many friends and family that has needed help while being stuck in a horrible situation. So follow the links to learn more!
Facebook: Stop The Silence
Miss Liberty Washington
Industry update report! Do you think you would ever check-in to a hotel with everything and anything Taco Bell? Well, now you can starting August 9th in Palm Springs California!
www.slicktalkthepodcast.com
This episode I had the pleasure to interview Drew Glover the CEO and Co-Founder of Welcome,
Welcome, curates moments for you to enhance the guest experience for your Airbnb, vacation properties, hotels, and any place of business!
We get to dive into Welcomes origin story and the future of the brand and what is to come! I have had a few big names and guest speakers on the show and I don't think I have been this excited to have someone on as I have been for this episode in particular! I guess you could say Drew and I got to nerd out on the hospitality industry and of course, enhancing guest experience!
"You don't need a box to enhance moments, you just need to look for them and take action!" - Drew Glover
Listen all the way through to hear a nice little surprise and of course, don't forget to like and subscribe!
www.getwelcomebox.com
www.slicktalkthepodcast.com/giveaway
My most well-known guest on Slick Talk! What an exciting episode to really dive into what the industry is all about and how to make the most out of the guest experience, receive more referrals and creating brand loyalty. Plus, Bill and I reveal a little industry secret called "Price Matching"
Many of you know what Price Matching is but do you know the value it brings to your property and your guests?
www.sliktalkthepodcast.com/podcast
www.referralcoach.com
www.billcatesspeaking.com/
Sustainable Ecosystems and culture are huge in any environment, especially Hospitality. Scott Stanfield and I go into what that looks like and how to do that!
I am super excited to feature this hotel company! As a recent discovery for me on Instagram (@wilslickers) was Proper Hotels. This unique and game changer company has earned the 2nd Hospitality Spotlight on Slick Talk: The Hospitality Podcast!
I love their look, design, class, and overall brand that sets the standard for luxury lifestyle properties out there! To see more go to:
www.properhotel.com
www.slicktalkthepodcast.com/bonus
Back again for our 2nd episode out of 3 for our Restaurant Series. Scott Stanfield (thegmcoach.com) do a deep dive into proper training and how to get the most out of bringing on new staff members and ensure team culture will allow your staff to grow and create great experience in every aspect. Scott and I go a little longer on this episode because when it comes to this specific topic there is a lot to cover and lets be honest... we brought the heat! Great episode! Make sure to like and subscribe and share this with any and everyone in the industry. Scott and I will also have FREE training material on both of our websites!
slicktalkthepodcast.com
thegmcoach.com
I have been joined with 20+ year restaurant veteran, expert, and owner of The GM Coach (gmcoach.com), Scott Stanfield!
We dive into interviewing process for good workers and leaders as well as what to look for when hiring for any position! Great tips and tricks with a little bit of heart! This is episode one of three so make sure you don't miss out! Like & Subscribe Slick Talk: The Hospitality Podcast
www.slicktalkthepodcast.com/podcast
www.gmcoach.com
On this episode of Slick Talk: The Hospitality Podcast, I announce one of many awesome guest speakers I have coming on the show for our Three episode series as well as another guest that will be announced on a later date!
With this episode I quickly cover the main topics that have owners and brand leaders worried about the change in the industry and how they will adapt. Not only that but the concerns of increased labor costs, Airbnb, and the new aged travelers!
www.slicktalkthepodcast.com/podcast-sponsor
Quick Podcast update! Just came back from vacation! This episode is just to ensure all my listeners that more content and projects are in the works with future guest speakers and series as well! Check out the new sponsors slicktalkthepodcast.com/podcast-sponsor
On the fly episode with my opinion and thoughts on some changes or as I like to say, “Shifts” in the industry!
Finally an episode I get to go into my nerdy side of the industry and some topics I have passion about as a Hospitality Young Professional!
Listen and hear about how your property can gain more revenue and also working on preparations for the next downturn.
The topics of 2019 happen at the ALIS (Americas Lodging Investment Summit) and did I like the topics I heard! Offering Purpose, Tech Trials and Errors, and Covering The Safety Features I Recently Talked About In The Previous Episode: Safety. Signs. Security.
Welcome to Season 2! This episode is to cover multiple areas of safety in the industry. Safety as a staff, safety for guests, and all the way to sex trafficking. What are the big brands doing? What will smaller brands do to follow suit?
My first ever Hospitality Spotlight goes to a great local company called Martin North. With a well known collection of properties, I'll dive into why I picked them to receive the first spotlight feature!
First solo episode in a while! Listen to my quick episode on how to really get started and do well in the vacation rental market for those of you looking to gain an extra stream of income or complete/start a passion project!
Adam Knight and I dive into what the current market is like and how you or your employers can step it up to reduce turn-over rates and keep talented and driven staff to run a successful operation.
Adam Knight and I are back and bringing some good light and conversation to something I find very important with our industry and feel like is the main factor of success between teams, staff, guests, and a solid brand!
Interview with Katie Watkins the Community Manager for Jupiter Hotel and Jupiter NEXT as we dive into the community aspect of the hotel industry, along with the exciting success they have experienced in business and also becoming the first hotel in Oregon to have a 420 friendly package!
Take a listen about how the Vacation Rental comany, Stay Alfred, raises a total of $62 million after Series B funding of $47 from Nine Four General.
My quick review about the newly purchased hotel called The Centennial located in Spokane Washington and a quick snippet of my upcoming podcast episodes.
Special Guest: Adam Knight the owner of Proven Principles and I talk about becoming a manager in the Hotel world, things we wished we knew coming into the industry, our first management positions, proper training, and advice for up and coming leaders in Hotels!
Diving into top 20 cities for trick or treating as well providing you guys with some sneak peak to future content coming out next week with a future guest speaker and future hotel reviewing!
Stay Alfred! The hybrid company changing the game and making a big name! Listen to find out more!
Again my rant on loyalty to hotel brands and earning rewards while staying loyal and avoiding 3rd party mess ups!
Today I talk about the launch of Alexa for Hospitality program and the changes coming in the Hotel/Hospitality industry! I would love to hear how you feel or what you think!
Special interview with Erica Norris, owner of Talk Fast Social and co-owner of Praxus Coworking in downtown Spokane. Join us as we talk about our journey and being a business owner!
First Podcast ever! Let me know what you think! I didn’t really know how to end it so ya my bad on that but whatever haha