Welcome to Hire Frequency, the official podcast of The Chicago Cook Workforce Partnership. The Partnership operates the largest publicly funded workforce system in the country, serving the great City of Chicago and the nation’s 3rd largest county--Cook County. Whether you’re a job seeker or an employer, we hope this podcast offers you meaningful perspectives as we discuss national and local employment trends, dos and don’ts, hot jobs, and how to either develop or access talent. Your host is Karin Norington-Reaves, CEO of the Chicago Cook Workforce Partnership.
Join The Partnership CEO as he talks to Erin Cohan, Director of Talent Acquisition, Northwestern Medicine and Yocelyn (Yessi) Pina, a Culinary Apprentice with the Navigate Program who has benefited from regional WIOA funding. Both these women have healthcare and hospitality at their core. The conversation began as a discussion of the 9th Annual Hospitality Hires Chicago on May 28, 2026, but led to a profound discussion of the way a major healthcare employer values patient and employee care and how a young woman found her "health and wealth" and says her culinary training "goes beyond a career, this is my life."
"If there was a class about how to tie my shoes, I took it!" says Charlotte A., a reentrant who has worked for the past eight years at North Lawndale Employment Network (NLEN), about her 20 years of incarceration. "I saw people leave and come back," she recalls, "and I knew I was not coming back." She heard about CEO Brenda Palms and NLEN's programs for those with a background while she was still "inside," and "hit the ground running once she was out." Listen in as we talk about Second (or Fair) Chance month and the importance of self-value and giving back no matter what your background may be.
Partnership CEO George Wright is joined by Diana Peters, Executive Director, Symbol Training Institute and Nicole Robinson, CEO, YWCA of Metropolitan Chicago to discuss their career journeys as female leaders. Ms. Robinson describes herself as a "walking ROI" who benefited from the 4 P's: public schools; public parks, public libraries and public assistance. Ms. Peters notes that, as a manufacturing industry training leader, "it's not about gender, it's about skills." Both women reflect on their families' journeys, one from Eastern Europe and one from Arkansas to Illinois during the Great Migration from the South during the time of the Jim Crow laws.
As Black History Month comes to a close, join three Black leaders as they share their paths to success and talk about the family members whose faith helps propel them to this day. Partnership CEO and podcast host George Wright is joined by Greg Coles, SELOC founder and president, a leading electric fleet conversion company, and Michael-Charles Hilson, Vice President at GBG Insurance, who focuses on connecting Black contractors with the business tools and staff they need to succeed.
Join us as we talk to Terrance Hopson, Regional Vice President of the Midwest Region for Western Governors University. WGU is an online school with nearly 6,000 active students in Illinois and more than 12,000 graduates in the state. The conversation addresses head on the challenge of student debt and aligning education to careers that will provide a good wage and path forward. The goal is to obtain a credential of economic value that meets workforce needs. Our CEO and Dr. Hopson discuss the reality of today's education and career training landscape and how to help ensure every student is ready to succeed.
Interested in joining an army to take of the planet? It's not a hard as it sounds. If you want to combine meaningful work with long-term fulfillment, working as an arborist may be for you. Plant your roots in an apprenticeship that will allow you to grow for years. Join our guests today as they discuss the Arborist Registered Apprenticeship program through Openlands in the Chicago region. For more information, visit Openlands.org.
This episode shows the lifecycle of a successful internship. You will hear from senior level professionals who talk about their own first jobs, as well as a high school senior who is just starting out with a great apprenticeship/internship opportunity. Everyone has a story. Everyone begins somewhere. Listen to these four people tell their stories, and give advice about how to make your own dreams come true.
You can bring your whole self to work! Join workforce development leaders who work in 365 24/7 high-demand sectors! Hear them discuss how they create talent pipelines that remove barriers and in an ever changing eco-system. Don’t miss the chance to hear how local large employers are working to put successful, long-term careers in reach!
Both businesses and career seekers give apprenticeships an A+ ! Apprenticeships help businesses develop their talent within a proven model and help career-seekers ‘earn while they learn’ while on the job. The Partnership aligns its apprenticeship initiative with the U.S. Department of Labor’s Registered Apprenticeship Program and the Illinois Department of Commerce & Economic Opportunity, expanding beyond traditionally known trades to promoting the model in non-traditional industries and occupations nationwide. Join us to hear from City Colleges of Chicago and a local employer why apprenticeship isn’t just a new-fangled word for internship, but much more.
How is our WIOA-funded American Job Center network really doing? In this episode, we take a look from the inside out—everything from curb appeal to what it’s like to actually work with the system. Joining the conversation are Mark Sanders II, Deputy Commissioner of Workforce Services for the City of Chicago; Irene Sherr, Deputy Bureau Chief for the Cook County Bureau of Economic Development; and Becky Raymond, Executive Director of ScaleLit and Partnership One Stop Operator. Together, they talk about why it’s time to “flip the script” and focus on sector-based work with employers, the need for stronger regional connections, and how we can better meet the moment for residents who rely on this network. Finally, the “public” in public workforce network doesn’t mean it’s free. Customers have pre-paid with their tax dollar so there’s a credit on your account. Let’s use it!
September 2025 is the 20th annual Workforce Development Month. If we hold a mirror up to ourselves, how do we look? Like most of us, we see some areas where we excel and others where we can improve. Throughout September, The Partnership is streaming 4 live podcasts hosted by CEO George Wright, joined by regional and national leaders, funders and partners, to discuss today’s the public workforce systems. Whether it is working our way out of silos or focusing on designing our systems around the needs of employers, is it time to ‘hit the gym’ and get parts of our systems in shape? In episode one of this special series, Where We Are Now and Where We Are Going: A Look at Public Workforce Systems, George discusses these questions and more with Julio Rodriguez, Deputy Director of the Office of Employment and Training, the Illinois Department of Commerce and Economic Opportunity; and Brad Turner-Little, president and CEO of the National Association of Workforce Boards.
The Chicago Cook Workforce Partnership’s Climate and Equitable Jobs Act (CEJA) Workforce Hubs provide two training programs in the Chicago and suburban Cook County region: a Bridge Program and a Job-Specific Training Program. These programs are preparing hundreds of participants for careers as Weatherization and HVAC professionals, Solar Photovoltaic Installers, Electric Vehicle Charging Station Installers, Hybrid Auto Technicians and more. Tune into this podcast to hear how this program is changing lives every day. Hear first hand from a program graduate who is now working in this high-demand, high-growth field: “When we think of clean energy, when we think about the engineers and electricians, I don’t think of people that look like me or the people that were in the class with me. So it gave me that confidence, which I think is the first thing that anybody would need to go out and do anything that is foreign or new, because typically hearing about ComEd or construction management, I’m like, ‘Oh, well, I’m automatically not qualified because of my background.’ And they said, ‘No, you’re even more qualified because of that.’”--Isis J. , graduate, Partnership’s Network CEJA Workforce Hub Program
Hospitality Hires Chicago, a Partnership production, offers a truly exceptional hiring experience. If you're selecting just one employment event this year, here's why this should be your choice: You'll be matched with the ideal employer for your skills and aspirations. The event's "secret sauce" is that all participating organizations must come with open positions and be ready to hire on the spot! You won't find dead-end jobs here. Instead, discover rewarding career opportunities with competitive wages and comprehensive benefits across diverse sectors including childcare, healthcare, public transportation, and traditional hospitality employers.
In this episode, Chicago’s Deputy Mayor of Community Safety Garien Gatewood joins host and CEO of the Chicago Cook Workforce Partnership George Wright to discuss Chicago's innovative approach to violence reduction and its intersection with workforce development. The deputy mayor outlines his office's strategy of empowering neighborhoods to participate in sharing their priorities and thoughts in developing local safety initiatives, working block by block to address unique local needs. The conversation explores the vital link between employment and safety, showcased by a recent hiring fair that drew over 900 residents and more than 1,200 registrants. Deputy Mayor Gatewood reveals how Chicago is moving beyond traditional policing to embrace a holistic approach, uniting government agencies, community organizations, and residents to create sustainable change in the city's most challenged areas.
In recognition of the 10th annual National Apprenticeship Week, this episode explores the transformative power of modern apprenticeship programs through an engaging discussion with employers, apprentices, and workforce development leaders. Led by George Wright, CEO of The Chicago Cook Workforce Partnership, the conversation features insights from Rob Johnson of the Building Owners and Management Association of Chicago, Jennifer Charles of GCJ Hospitality Resources, and apprentices Natalie Guzman and Janira Martinez. The discussion highlights how apprenticeships have evolved beyond traditional trades to create valuable career pathways in commercial property management, hospitality, and other sectors. Panelists explore themes such as employee retention versus acquisition, the importance of mentorship, and how apprenticeships create structured learning environments that benefit both employers and participants. For more information about apprenticeships, reach out to The Partnership at BRED@chicookworks.org.
This episode originally aired on WVON-AM radio and explores youth workforce development programs in Cook County. Host George Wright, CEO of the Chicago Cook Workforce Partnership, is joined by Joshua, a program coordinator for the Partnership's Community Innovations and Impact team. The conversation focuses on two key initiatives: Opportunity Works and Opportunity Summer, which connect young people with paid internships and training in high-growth industries. Joshua discusses the programs' origins, their impact on youth, and the various career pathways available. Discover insights into how these initiatives are addressing youth unemployment, providing valuable work experience, and supporting young people's career development.
This episode originally aired on WVON-AM radio and explores the diverse career opportunities within the healthcare industry. Host George Wright, CEO of the Chicago Cook Workforce Partnership, is joined by a community health worker with the South Side Healthy Community Organization and the Deputy Project Director of the Partnership's Healthcare Sector Center. The conversation dispels common myths about healthcare careers, highlighting that the field extends far beyond just doctors and nurses. Discover the importance of preventive care, the need for diversity in healthcare, and how individuals from all backgrounds, including those with justice involvement, can find rewarding careers in the healthcare sector.
This episode originally aired on WVON-AM radio and explores the critical role of construction careers in creating family-sustaining pathways and addressing workforce diversity challenges. Host George Wright, CEO of the Chicago Cook Workforce Partnership, is joined by guest Manny Rodriguez, Executive Director of Revolution Workshop. They discuss how organizations like Revolution Workshop are working to meet the demand for a more diverse and skilled construction workforce. The conversation highlights the misconceptions surrounding careers in construction, the importance of early exposure to trades in schools, and the need for holistic support to help underserved communities access these opportunities.
This episode originally aired on WVON-AM radio and features a discussion about the groundbreaking partnership between Malcolm X College's Westside Learning Center, KRA, and the Chicago Cook Workforce Partnership. Guests David A. Sanders, President of Malcolm X College, Dean Barbara Meschino, and Nieal Ross from KRA Corporation share insights on how this collaboration is transforming lives in Chicago's Austin community by providing accessible education, career training, and job placement services all under one roof. The conversation highlights the $20 million investment in the Westside Learning Center, debunks myths about community college education, and emphasizes the importance of believing in every student's potential.
This episode originally aired on WVON-AM radio and features a discussion about ConstructionWorks, a workforce development program funded by the Illinois Tollway, and administered by The Chicago Cook Workforce Partnership. Host and CEO of the Partnership, George Wright, is joined by Cassaundra Rouse, Executive Director of the Illinois Tollway, and Marlene Vick, Acting Chief of Diversity for the Illinois Tollway. They explore how ConstructionWorks is designed to increase diversity and access to high-paying careers in the construction industry, particularly in heavy highway construction work. The conversation covers the program's mechanics, eligibility requirements, support services, and the importance of preparing candidates for the realities of a career in the construction industry.
Host George Wright, CEO of The Chicago Cook Workforce Partnership, is joined by City Colleges of Chicago Chancellor Juan Salgado, as they discuss their intentional partnership to connect the 60,000+ City Colleges students with career opportunities. Discover how this collaboration between the workforce and education systems aims to provide upward mobility and equity for Chicago's students. You'll also hear about the importance of higher education in gaining skills and stability in the job market, and the critical role of partnerships between workforce development and educational institutions in bridging the gap between students and meaningful career paths.
Join host George Wright, Chief Executive Officer of the Chicago Cook Workforce Partnership, as he discusses the organization's new "Level Up Your Career" and "Power Up Your Business" campaign. Joining the conversation are Vanessa Lopez Jackson, a leader at The Lemon Ad Stand creative agency which developed the gaming-themed campaign aimed at promoting the region's ten American Job Centers. Also featured are Lisa Maentz and Clelia Ferro, leaders at AJCs in suburban Cook County, who share how the centers provide services for career seekers and employers, evolve to meet changing needs, and foster ongoing relationships with local businesses. Tune in to learn how this collaborative effort makes workforce development accessible through innovative marketing and vital community partnerships to ensure the region’s public workforce system is no longer the area’s “best kept secret.” Visit https://levelupajc.org/ to learn more.
Tune in for a conversation with George Wright, as he reflects on his first 90 days as CEO of the Chicago Cook Workforce Partnership (The Partnership). George reveals his top goals for The Partnership and discusses the moments that have stood out to him in his first 90 days as CEO. He also shares his personal journey and how the timeless values he learned from his parents inform his leadership approach.
In Cook County more than 520,000 Chicagoland residents report having a disability. The Partnership and Cook County launched the Cook County Career Pathways Navigator program this year, which aims to support individuals with disabilities by connecting them with organizations that can help them with their career path. We’re celebrating Disability Pride Month with the External Affairs Director from ScaleLit, a Partnership partner organization, an employer-partner who hires people with disabilities, and a now-employed job seeker with a disability. Visit https://www.scalelit.org/jobseeker to learn more about Career Pathways or call 800-720-2515
Each April, the U.S. Department of Justice's Office of Justice Programs celebrates Second Chance Month, which aims to inform and highlight the opportunities for state, local, and tribal governments and community-based service providers to build meaningful second chances for our returning community members. In this two-part episode, host Avik Das, Executive Director of the Cook County Justice Advisory Council, is joined by a panel of guests to discuss how Cook County is helping men and women return home after release as well as the expansion of the Road Home program, which is designed to help formerly incarcerated people find employment and other resources. The guests in this episode are Claudia Regalado-Cattouse, The Partnership’s Director of Community Innovations and Impact, Nicholas Crayton, a returned Community Member who served 24 years at the Illinois Department of Corrections (IDOC), and Gia Davis, a Second Chance Employer.
Each April, the U.S. Department of Justice's Office of Justice Programs celebrates Second Chance Month, which aims to inform and highlight the opportunities for state, local, and tribal governments and community-based service providers to build meaningful second chances for our returning community members. In this two-part episode, host Avik Das, Executive Director of the Cook County Justice Advisory Council, is joined by a panel of guests to discuss how Cook County is helping men and women return home after release as well as the expansion of the Road Home program, which is designed to help formerly incarcerated people find employment and other resources. The guests in this episode are Claudia Regalado-Cattouse, The Partnership’s Director of Community Innovations and Impact, Nicholas Crayton, a returned Community Member who served 24 years at the Illinois Department of Corrections (IDOC), and Gia Davis, a Second Chance Employer.
Meet Partnership staff who have found the magic sauce: they have fulfilling careers informed by their experiences and it’s their job to help you find yours. Host Trina Whatley and guests Michael Cannon, Cynthia Rodriguez, and Joshua Williams discuss the programs that they lead and how they connect with the communities that they serve. Tune into this end-of-the-year episode of The Partnership’s Hire Frequency podcast!
In this special episode of Hire Frequency, Susan Massel, of The Chicago Cook Workforce Partnership, brings a microphone to hiring fairs in suburban Cook County. The Partnership is working with agencies in its network to host events all around the suburbs, funded by Cook County, from Elk Grove Village to Skokie to Chicago Heights and Cicero. Tune in to hear voices of individuals looking to take the next step in their careers, employers and suburban Cook County elected officials throughout June and July 2022.
The Partnership celebrated Women’s History Month 2022 with guest speakers Illinois State Toll Highway Authority’s Chief of Diversity and Strategic Development Terry Miller, and three tradeswomen who benefitted from the Illinois Tollway’s investment in ConstructionWorks, an important program designed to link job seekers with opportunities for rewarding careers in Illinois’ transportation-related construction industry, Fatima Perez, Taneen Ball, and Susana Dominquez. Symbol Training Institute’s Founder and Executive Director Diana Peters also joined us along with Symbol Training Institute graduate trainee Dinora Navare. Join us as we uplift women in roles in sectors that many of us couldn’t have imagined only a few years ago. Hear firsthand about the challenges faced and be inspired by these experiences discussed in candid conversation!
Join host Natasha Vinson, The Partnership’s Construction Initiatives Program Coordinator, for a discussion about diversity and inclusion in the high-growth, high-demand skilled trades sector with guest speakers: Orlando Bandoo, a skilled tradesman from Walsh Fluor Construction, Lawrence Davis, a 1st Year Apprentice Carpenter from ConstructionWorks, Jurea Crudup, owner of Crudup Construction, Juan Pablo Prieto, the Director of Diversity Programs and Disadvantaged Business Enterprise (DBE) Liaison Officer for the Chicago Transit Authority (CTA), and Shoshiwa Shields, Manager of Construction Initiatives at The Partnership.
Black Americans and people of color have traditionally been excluded from the skilled trades, a sector that includes welders, plumbers, carpenters, and more. These first-hand accounts of barriers those who work in the sector face and the effort of some regional employers to remove those challenges combine to create an honest and vital dialogue during Black History Month.
https://www.transitchicago.com/rpm/
https://chicookworks.org/initiatives/constructioninitiatives/
The Chicago COVID Community Response Corps is a story of a unique collaboration of workforce development and public health in our region. Join Partnership COVID-19 Response Project Director Claudia Cattouse-Regalado as she sits down with Chicago Department of Public Health Commissioner Dr. Allison Arwady and Corps Members Cornelius Chandler and Cynthia Rodriguez, to talk about this unique program, in which people are working together to fight an invisible, deadly enemy: COVID-19. A story that is still changing lives every day.
The Chicago COVID Community Response Corps is a story of a unique collaboration of workforce development and public health in our region. Join Partnership COVID-19 Response Project Director Claudia Cattouse-Regalado as she sits down with Chicago Department of Public Health Commissioner Dr. Allison Arwady and Corps Members Cornelius Chandler and Cynthia Rodriguez, to talk about this unique program, in which people are working together to fight an invisible, deadly enemy: COVID-19. A story that is still changing lives every day.
The American Job Center Chicago and Cook County Network Orientation. To see a list of locations, click here:
AJC-web-3.pdf (chicookworks.org)
The conversation continues in part two of Beyond the Data: Real Stories of the Great Resignation, where host and Partnership CEO Karin M. Norington-Reaves dives into the motivations behind employees stepping away from the workforce, and the ripple effects those decisions have throughout our lives.
Millions of Americans are stepping away from their jobs in a movement many have dubbed, "The Great Resignation." Joining host and Partnership CEO Karin M. Norington-Reaves are some who have reset or reimagined their work-lives: an entrepreneur and consultant; a Chief Strategy Officer at Near North Health; and an aspiring Voice Over Artist. The conversation is balanced out by an employer facing a workforce shortage and an expert who helps us better understand the "secret sauce" behind the motivation for these changes.
Join host Karin Norington-Reaves, CEO of the Chicago Cook Workforce Partnership, in part two of this episode as we continue the conversation about the manufacturing industry. Special guests mHub CEO and Co-Founder Haven Allen; Just Ice CEO and General Manager of Fat Ice Conrad Burnett; Technology and Manufacturing Association President Patrick Osborn; and Symbol Training Institute Founder and Executive Director Diana Peters discuss manufacturing “offshoring,” supply chain challenges, apprenticeships, equity in the manufacturing industry and more.
Join host Karin Norington-Reaves, CEO of the Chicago Cook Workforce Partnership, for part one of a two-part conversation about all things manufacturing as we celebrate Manufacturing Month. Joining her are experts in the field, each with their own unique journey in the industry: a community organizer and former Peace Corp member who is now the CEO of a manufacturing innovation center; a CEO who was formerly involved with the criminal justice system and experienced homelessness who finds daily peace of mind in his high-tech manufacturing work; a daughter of immigrants who left a job at a prestigious law firm to follow in her father’s footsteps when the business needed to create a much-needed talent pipeline; and the new president of a manufacturing association who stumbled into the trade after leaving his home of Dublin, Ireland to join an apprenticeship program in the U.S. There is talk of earning 6-figure wages in work that some still associate with “grit and grime,” and exploration of a career ladder that offers equity in the workplace doesn’t necessarily require a 4-year degree.
The calendar may no longer say it’s September and Workforce Development Month, but this conversation is engaging at any time. Tune in as Partnership CEO and host Karin M. Norington-Reaves covers a wide range of topics with Cook County Board President Toni Preckwinkle. The discussion includes the President’s perspectives on serious topics such as “politics as a team sport,” and digital and racial equity and some surprises, like President Preckwinkle’s earliest career aspirations (we bet you can’t guess) and how she unwinds during these challenging times. Listen in as these two remarkable women share a funny, candid and important conversation about workforce development and much more in Cook County.
In this 2-part episode you’ll hear about how Discover Financial Services is opening a new customer care center in Chicago’s Chatham neighborhood and bringing nearly 1,000 full-time jobs to the area. Host Karin Norington-Reaves, CEO of the Chicago Cook Workforce Partnership, is joined by a panel of representatives from Discover Financial Services as they discuss Discover’s approach to and definition of community investment, why they chose Chatham as the site for the customer care center, as well as Discover’s equity and inclusion goals.
In this 2-part episode you’ll hear about how Discover Financial Services is opening a new customer care center in Chicago’s Chatham neighborhood and bringing nearly 1,000 full-time jobs to the area. Host Karin Norington-Reaves, CEO of the Chicago Cook Workforce Partnership, is joined by a panel of representatives from Discover Financial Services as they discuss Discover’s approach to and definition of community investment, why they chose Chatham as the site for the customer care center, as well as Discover’s equity and inclusion goals.
Over 15 months have passed since the start of the global pandemic, and although vaccinations are on the rise, the impact on the economy continues. In Cook County alone more than 1.5 million people filed for unemployment benefits- roughly half the population of Chicago. According to the Illinois Hotel and Lodging Association, more than 50 Chicago hotels closed during the pandemic, putting more than 20,00 people out of work.
Tune in for a 2-part conversation with host Karin Norington-Reaves, CEO of the Chicago Cook Workforce Partnership, about what the re-opening of the U.S. economy means for the hospitality industry and the millions of people it used to employ. Karin is joined by Kimberly Bares, CEO of the Magnificent Mile Association, Michael Jacobson, President and CEO of the Illinois Hotel and Lodging Association, and Sam Toia, President and CEO of the Illinois Restaurant Association.
Over 15 months have passed since the start of the global pandemic, and although vaccinations are on the rise, the impact on the economy continues. In Cook County alone more than 1.5 million people filed for unemployment benefits- roughly half the population of Chicago. According to the Illinois Hotel and Lodging Association, more than 50 Chicago hotels closed during the pandemic, putting more than 20,00 people out of work.
Tune in for a 2-part conversation with host Karin Norington-Reaves, CEO of the Chicago Cook Workforce Partnership, about what the re-opening of the U.S. economy means for the hospitality industry and the millions of people it used to employ. Karin is joined by Kimberly Bares, CEO of the Magnificent Mile Association, Michael Jacobson, President and CEO of the Illinois Hotel and Lodging Association, and Sam Toia, President and CEO of the Illinois Restaurant Association.
Join host Karin Norington-Reaves, CEO of the Chicago Cook Workforce Partnership for part one of a two part conversation about the roles of women at work, what’s changed and what’s stayed the same. Joining Karin on the podcast are Cherita Ellens, President and CEO of Women Employed, an organization dedicated to advancing inclusivity and fairness for all women in the workplace. Also joining the conversation is Cherita’s daughter Nia Wilson, a recent graduate of Vanderbilt University and soon to be graduate student at the University of Chicago, and another special guest, Gerri Norington, retired entrepreneur, author, and business coach, and Karin’s mother.
In part two of the conversation,the ladies discuss women being overlooked for opportunities or not being heard at work. Gerri shares her experiences that led her to become an entrepreneur, and Nia discusses how things might be different for her generation. Discover what an equitable labor market might look like.
Join host Karin Norington-Reaves, CEO of the Chicago Cook Workforce Partnership, for part one of a two part conversation about the roles of women at work, what’s changed and what’s stayed the same. Joining Karin on the podcast are Cherita Ellens, President and CEO of Women Employed, an organization dedicated to advancing inclusivity and fairness for all women in the workplace. Also joining the conversation is Cherita’s daughter Nia Wilson, a recent graduate of Vanderbilt University and soon to be graduate student at the University of Chicago, and another special guest, Gerri Norington, retired entrepreneur, author, and business coach, and Karin’s mother. In part one of the conversation, you’ll hear about opportunities and challenges for women at work, advice for caregivers juggling the demands of work and family, and fears and concerns that women articulate when it comes to caregiving.