Carla Novello, with Elite Builders based in Florida, discusses building culture in a large and diverse organization. Join us as she shares her journey of transition from a successful real estate agent to a key player in recruitment and coaching at eXp Realty. Carla unveils her strategies for establishing, maintaining, amplifying, and nurturing a thriving culture within a vast and geographically dispersed company. Carla's insights are game-changers, so tune in and get ready to be inspired!

0:00 Intro

3:00 How does eXp work?

3:52 The vision for the organization

4:33 The core values applied to help others achieve

5:30 Showing up intentionally and authentically

6:58 Discovering our core values

9:29 Reinforcing our culture through valued entertainment

10:15 Free Webinars, subgroups, in-person events

12:23 Figuring out if someone is a culture fit

13:24 Comparing culture (small vs. large organizations)

16:10 Teaching agents to be ambassadors

17:18 What's Next?

Meet Carla Novello:

Carla Novello joined her husband's real estate team on a whim to help him organize his business, and 18 years later has never looked back. As the operations manager of The Novello Group, she has overseen 2,000+ transactions. Currently, she co-leads the Elite Builders, a real estate group made up of agents worldwide with eXp Realty. In 15 months, she and her husband have recruited 160+ agents and counting and are purposefully creating a strong culture to unite them.

If you are in the Miami area join their live event: https://www.eventbrite.com/e/systems-are-sexy-tickets-686105198117?aff=oddtdtcreator

Pro R.E.A. Staffing

We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

Hire-Lab

We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

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In today's episode, we have something special lined up for you as we dive deep into the world of database management. Now, before you click away, hold on tight because this information is going to be incredibly valuable to you. Joining us is none other than Gabriela Gil, the brilliant Database Manager for Elite Builders and eXp team, based in Florida. Get ready to learn as Gabriela shares the 5 game-changing ways to use Follow-Up Boss that have revolutionized their team's success. Trust me, she's taken their database management to a whole new level, and you don't want to miss out on these insider secrets!

0:00 Intro 3:28 The pros and cons of Follow-Up Boss 6:36 Before and after Follow-Up Boss 7:30 Implementing the lead flow 8:38 Using BombBomb for leads 9:24 Implementing SOPs 11:34 Task management transparency 14:25 Creating groups for everything 15:04 Appreciative marketing send-outs 17:00 Adding scripts for new agents 20:40 Training and adaptation 25:00 Helping agents get their database up to par

Meet Gabriela Gil

Gabriela has over 15 years of database management experience for large institutions on a variety of platforms. Her focus is always on creating a strong foundation and playbook for getting the most out of your Follow-up Boss account.

https://databaseboss.com

Pro R.E.A. Staffing We're the real estate recruiters that you've been looking for. Website: https://www.proreastaffing.com Facebook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing/ LinkedIn: https://www.linkedin.com/company/prorea-staffing

Hire-Lab We help real estate agents hire, train, and develop their administrative team Website: https://www.hire-lab.com Facebook: https://www.facebook.com/hirelikeaboss Instagram: https://www.instagram.com/hire.lab

realestate #followupboss #crmsolutions

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Rachael Ocello is the Director of Operations for the Wang Multifamily Group with Keller Williams in Walnut Creek, CA. Rachael's contagious energy and unwavering enthusiasm for her role are on full display in this episode. Prepare yourself for a treasure trove of valuable insights, whether you're an aspiring executive assistant looking to accelerate your career or a team leader managing your own team. Keep an ear out for Rachael's expertise in cultivating a thriving team culture and fostering a sense of community, as well as her innovative use of technology to connect people. Trust me, you don't want to miss out on this podcast episode!

Watch the Slack demo here: https://youtu.be/zVWqe-84Yz4

0:00 Intro 5:21 How work is distributed within a team of 10 10:02 Offshore your admin support 11:37 Building the foundation and systems 13:40 Explain the why, state the purpose 16:39 Have your assistant shadow you 17:42 Technology overview (Asana, Salesforce) 20:28 Using Slack within your workflow 22:24 Sending emails via Slack 25:00 Slack channels to build culture and accountability 28:38 What's next for expanding this team?

Meet Rachael:

Rachael Ocello is a driven and accomplished professional currently serving as the Director of Operations for the Wang Multifamily Group, a top-producing multifamily real estate team at Keller Williams East Bay in Walnut Creek.

Rachael graduated from Saint Mary's College in 2017, with a degree in Communications and Psychology. After gaining experience in Public Relations at a prestigious mass communication firm in San Francisco, Rachael joined Keller Williams in 2019, drawn by her deep-rooted passion for the real estate industry and helping others.

Having obtained her California Real Estate License in 2020, Rachael is enthusiastic about being part of the fast-paced and exhilarating world of real estate. She is passionate about establishing and improving systems and processes to help her team achieve and exceed their goals, creating leaders within her organization, and helping the business grow. Fostering an authentic and cohesive team culture within the organization, she helps provide an inclusive community for others to thrive.

Her lifelong interest in the industry and the buying/selling process has only grown stronger over the years. Rachael's commitment to providing exceptional experiences for clients shines through, as she always seeks to provide the WOW experience for all of her team members, colleagues, and clients.

Outside of work, Rachael enjoys spending quality time hiking with her two dogs in nature and indulging in her love for home improvement by binge-watching HGTV. Her diverse interests and dedication to her craft make Rachael an invaluable asset to the real estate team, as she continues to contribute to its growth and success.

realestate #recruiting #consulting #jobseekers #opportunities #coaching #career #interview #hire #train #develop #search #learn #grow #agent #admin #assistant #marketing

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Meet Ashley Golladay, a real estate consultant who collaborates with real estate teams and brokerages to tackle challenges related to people, systems, and technology. Ashley's expertise lies in analyzing what works and what doesn't, and she fearlessly implements transformative solutions. In the first part of the podcast, Ashley shares invaluable insights for career seekers aiming to transition from employee to consultant. Then, for all the real estate agents out there, the second part is dedicated to learning more about leading, managing, and fortifying your real estate team. Don't miss out on Ashley Golladay's invaluable expertise as she helps you elevate your real estate journey!0:00 Intro2:43 The origin story6:03 Consultant vs. employee9:13 Ashley's consulting journey11:49 Real estate trends that agents need to know13:50 Systems to measure productivity17:31 Turning data into processes23:10 Best practices as customer service providers24:33 Ensure your agents feel seen and acknowledged26:46 Challenges that agents face29:40 Consultants facilitate fierce conversations with agents33:00 Your people need to be your priority

Here are the software programs Ashley mentions:

https://www.soleox.com

https://macromodusinfo.com/

Meet Ashley GolladayYou might say real estate is in Ashley Golladay’s blood. Growing up, her mother was a successful real estate agent, whisking Ashley away to open houses and teaching her the business from an early age.In 2004, Ashley took on the role of financial manager for multiple locations of a major franchise in the Dallas area. She quickly began outpacing and outperforming her counterparts ten-to-one in month-end closeouts. She began training others in best practices, efficiencies and process improvements.

Finding great success in solving systemic business challenges, Ashley’s entrepreneurial spirit kicked in and she began her own niche consulting company - converting crippling problems into seamless solutions for brokerages across the US. Ashley personally tackled difficult issues like accounting fraud, major attrition, broken and outdated technology, and lack of functional operational systems. She built complex calculators and spreadsheets to help brokerages run more efficiently. She automated countless reports to aid in agent and brokerage efficiency. She worked with software developers to create an AI software platform which she personally soldto more than 150 brokers.

Ashley has saved brokerages millions of dollars in the course of her career by implementing her innovative ideas and bold strategies, backed by extensive business experience and depth of financial knowledge.

Ashley holds a Bachelors in Business & Management and Masters in Finance. She is a certified trainer and coach. And in 2020, she became a licensed real estate agent and joined eXp.Website: www.ashleygolladay.com

Facebook: www.facebook.com/ashleygolladay

LinkedIn: https://www.linkedin.com/in/ashleygolladay/Pro R.E.A. StaffingWe're the real estate recruiters that you've been looking for. Website: https://www.proreastaffing.com Facebook: https://www.facebook.com/proreastaffingInstagram: https://www.instagram.com/proreastaffing/LinkedIn: https://www.linkedin.com/company/prorea-staffing Hire-LabWe help real estate agents hire, train, and develop their administrative teamWebsite: https://www.hire-lab.comFacebook: https://www.facebook.com/hirelikeabossInstagram: https://www.instagram.com/hire.lab

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In this informative podcast, Brittany Kramme from The Right Hand of a Realtor shares valuable insights on how independent assistants and transaction coordinators can thrive in a slow real estate market. With a focus on building financial security and stability for yourself and your family, Brittany offers practical tips and strategies that can serve as a blueprint for those looking to start a successful career as an independent VA or TC.IntroThe route for being an independent assistant or TCWho is best suited for this kind of work?How do you get started?How do you structure your pricing and offerings?Know your ROI (Return on Investment )Setting boundaries and clear expectationsHow is the market affecting virtual roles?Communicate your value as a US-based virtual assistantCommon challenges virtual assistants faceThe Key Club (coaching membership)

Brittany’s career in real estate began in 2014 when she got licensed & teamed up with a local residential real estate agent. She sold real estate full-time for many years, and it wasn’t until she started having children that she realized she wanted more freedom & flexibility in her career. In 2019, Brittany opened her virtual real estate assistant & transaction coordinator business in addition to selling real estate, essentially creating a hybrid real estate lifestyle. As her business grew, she was able to be more present with her family and still contribute financially. Today, Brittany teaches other women how to do the same. As a full-time real estate assistant & transaction coordinator coach, she teaches women how to support Realtors® as a VA/TC with no prior experience or a license required.

With her background & experience, Brittany teaches her community the daily standards and client experience Realtors® are expected to deliver and how essential support roles can be to helping agents avoid burnout & reaching success.

Brittany’s here today because she’s on a mission to educate Realtors® & Brokers about the benefits of virtual support options and how they can positively impact an agent's life & business at a reasonable cost.

LINKS:

Website/Links Page: www.brittanykramme.com

Facebook Group: https://www.facebook.com/groups/righthandofarealtor

Instagram: https://www.instagram.com/brittanykramme/

Email (for consistency, they can contact me at): brittany@brittanykramme.comPro R.E.A. StaffingWe're the real estate recruiters that you've been looking for. Website: https://www.proreastaffing.com Facebook: https://www.facebook.com/proreastaffingInstagram: https://www.instagram.com/proreastaffing/LinkedIn: https://www.linkedin.com/company/prorea-staffing Hire-LabWe help real estate agents hire, train, and develop their administrative teamWebsite: https://www.hire-lab.comFacebook: https://www.facebook.com/hirelikeabossInstagram: https://www.instagram.com/hire.lab

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In this podcast episode, Patrick Ferry, a Business Coach with Tom Ferry International, shares strategies for succeeding in the ever-changing 2023 real estate market. He emphasizes the importance of going back to basics with lead generation and marketing, and shares his Four Foundations and other powerful techniques to help you achieve success. Tune in now for valuable insights and tips!

Also, check out my video on Patrick's channel: https://youtu.be/OTrFNTEY-_0

Intro
The 2023 RE market outlook
Big adjustment period
Adjust your mindset, double your opportunities
Foundation One: Past clients and centers of influence
Foundation Two: Geographic Farm
Foundation Three: Direct-to-consumer strategy
Foundation Four: Building your brand and monetize it
"I have a buyer" strategy
YouTube is the game
Clear call to action produces results (stop the Tourettes)
Check out Patrick's YouTube channel and newsletter
Interested in content and digital marketing? Coach with Patrick

Pro R.E.A. Staffing

We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

Hire-Lab

We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

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Darlene Kincaid, Director of Operations on the Renee White Team in Walnut Creek, CA, manages a rockstar team that did 199 transactions in 2022. Darlene discusses how they leverage their admin team to support their sales team to produce at the highest level while also protecting the brand. This podcast is chock-full of nuggets from running a team to attracting, onboarding, taking care of, and retaining buyers agents.

Intro
Becoming the Director of Ops
Letting go and building trust
Challenges when hiring a buyers agent
Shoring up your foundation
Know your value and don't overpromise
Holding tight to your brand
Enhancing the buyer's agent experience
A model buyers agent
Protecting the brand
Leading the admin team
Investing in professional growth
Build it to where you want to go, not where you are at

Meet Darlene Kincaid

Darlene Kincaid has been in the real estate industry since 2004. She started off as an independent agent and then joined a top team as a buyers agent. In 2008, she combined her love of real estate and operations and began working with multiple agents as an independent admin and transaction coordinator. This helped them gain leverage in their businesses. In 2010, she joined forces with Renée White as her first assistant. Together, Renée and Darlene have grown the Renée White Team from a team of 2 to a team of 17, producing over 200 million in volume per year. Darlene also grew her role from Assistant to Director of Operations. As DOO, she leads an operations team of 8 and continues to be Renée’s right hand in the growth of the business.

Darlene has always been a go-getter. Prior to real estate, Darlene spent around 15 years working as an admin in various roles in both corporate and start-up environments. Her roles were typically assisting the top leader of a department or company. This range of experience has given Darlene the perspective of what business owners need in the way of administrative leverage and how assistants can deliver it at a high level.

Darlene is passionate about consulting and mentoring admins and agents in leveraging effective systems that bring freedom to any role. She thrives in guiding them toward achieving their goals and realizing their dreams. She's an avid learner. She uses the models and systems she’s learned throughout her career as a blueprint for her success.

Connect with Darlene: https://www.linkedin.com/in/darlene-kincaid-ab602218/

Pro R.E.A. Staffing

We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

Hire-Lab

We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

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From establishing systems to creating a solid company culture, Amy Mrozek, Marketing Manager for the Odd Couple Team, a real estate team in St. Paul, MN, shares with us her journey in managing and growing her outstanding team. Amy dives deep into the core of what makes a team successful as she discusses the importance of core values, building up your agents, and creating a cohesive and collaborative work environment.

Intro
Commercial vs. Residential
Joining The Odd Couple Team
The importance of systems and growing pains
Culture contributes to longevity
Core values are a direct reflection of your rainmakers
Agents transitioning from doer to leader
Amy's career path
Delegation and adaptation
The benefits of bringing on a virtual assistant and a DOFI
Business planning, visioning, and strategy process
Casting a clear vision and hiring to your core values

Meet Amy Mrozek

Amy began working with The Odd Couple Team when the “team” was still just a “couple.” Her key role allows agents to focus on what they do best–helping clients sell their home for top dollar and find the home of their dreams! In addition, Amy manages our operations, brand marketing, social media marketing, and is the Human Resources Manager for the team.

“Every home has a story and characteristics that make it unique. I’m passionate about drawing out what sets each home apart to make it stand out. I love highlighting each home’s unique story through marketing.”

In her spare time, Amy enjoys running, biking, hanging out with her two teenage kids, cheering on the Vikings, and spending time with her family at the cabin.

Connect with Amy on LinkedIn: https://www.linkedin.com/in/amy-mrozek-017a52228/

Pro R.E.A. Staffing

We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

Hire-Lab

We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

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Do you want to up your game as a leader? In this interview with Haley Lobosco, we discuss what becoming a leader entails and how you can cast your vision to be successful. You will learn more about partnering with your force multiplier and, as strategic partners, make your vision a reality.

Are you ready to be a leader?
What does becoming a leader mean?
Cast your vision
Force multipliers are leaders
Ask the hard questions
Let go of your ego
Strategic partner vs. taskmaster
Make it a "10" on the scale together
How can a leader pour into their admin?
90 days to thrive

Learn more about Hayley:

Haley is a dedicated Holistic Success Coach for Kathleen Metcalf Coaching, a Fierce Inc. Trainer, operational wizard, motivational speaker and torchbearer for admin and force multipliers in real estate. She finds fulfillment in empowering her clients to step up and embrace their greatness. Haley partners with clients who are ready to evolve organizational cultures by enhancing conversational skills that ignite innovation, spark curiosity, invite open collaboration, and solve their toughest challenges.

Haley was the Chief of Staff and Executive Assistant to the owner and CEO of a successful real estate team in Arizona. Haley also has a background in social work and administrative support. Haley holds two Bachelor's degrees from Arizona State University.

Haley is a certified Fierce Inc. Coach and Trainer. She is passionate about helping companies and leaders learn how to implement highly relevant strategies that make lasting changes. When she's not integrating the reality of other high-level leaders, Haley steps into her most devoted role as mother to her two beautiful children and wife to her high school sweetheart.

Website: https://leveling-up-you-holistic-busi...

IG @haley_lobosco

FB https://www.facebook.com/haley.lobosco

Learn more about Team Coaching: https://www.lid.consulting

Explore our recruiting and hiring solutions: https://www.hire-lab.com

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Those first 90 days on the job are essential to laying a foundation of trust, solid communication and understood expectations. In this interview with Tiffany Lawson, we break down the 90-day onboarding process week by week and learn how to maximize the chances of success for both the new hire and their new boss.

The first 90 days is the starter kit
Expectations for agents
30, 60, 90-day framework
Time management and time blocking
Delegation and communication
Problem-solving and workflow
Ownership and client services with admin
Accountability, showing up as a leader
Predictability and auditing of the systems
Performance reviews

Grow your leadership skills: www.lid.consulting

Learn more about the 90 Days to Thrive program - https://www.hire-lab.com/90-days-to-thrive

About Tiffany Lawson

Tiffany Lawson is a Florida native that has been working her way up the Real Estate ladder since 2014. She began her career as an assistant to the director of operations for a residential and commercial real estate company. That led her to develop a passion for training and coaching administrative admins - after all, she has always set out to break the glass ceiling in all of her roles. Tiffany currently works as a Coach and Trainer for Kathleen Metcalf - www.kathleenmetcalf.com.

Hire LAB We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

Pro R.E.A. Staffing We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

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Content and education marketing is a fantastic marketing avenue for some real estate teams. On this episode of Offer Accepted, I interview Zac Shull, founder of Coaches & Content and ConnectMe Marketing, on how to get started launching a podcast and youtube channel.

We talk about:

Who is a good fit for educational / video content? (types of businesses/personalities)
What kind of results do real estate agents get from this approach?
Why are podcasts such a great place to start creating content?
If someone doesn’t want a podcast, what’s the next best option?
What’s the time commitment and how can I make this process as easy as possible?
How to get started. Tech, content, launch, etc.
Sales funnels / lead capture
SEO fundamentals. How to pick a topic/subject line, how to write effective descriptions, etc.

Zac Shull is the founder of the Coaches & Content Podcast and ConnectMe Marketing. ConnectMe can connect you with your audience through having your podcast. The Coaches & Content podcast teaches coaches, entrepreneurs, real estate agents, and business owners how to get more clients through content creation and digital marketing. It is available on Youtube and all podcast platforms. Learn more about starting your own podcast by visiting www.CoachesAndContent.com.

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What do successful real estate teams have in common? What should you do FIRST before you recruit your first agent? How important is a vision statement, really?

Erica Joy Maniquis is a Business Manager for Side, Inc and a real estate team building expert. In this wide-ranging interview, we'll answer the questions above and so much more.

What is a Business Manager at Side, Inc?
Common traits of successful teams
Foundation for massive growth
Delegation
Don't be connected to the outcome
Financial management
Agent recruiting
How to define a unique value proposition

About Erica Joy Maniquis 

Erica Joy combines 18 years of experience in successfully creating, leading, and executing scalable systems in luxury real estate operations for some of the top brands in the nation throughout the years. She earned a Masters of Communication Management degree from USC Annenberg School of Communication & Journalism, where she grew a passion for change management and marketing communications. Currently, she is a strategic consultant for 30+ real estate boutiques across the country as a Business Manager for Side, Inc. When she is not driving companies towards growth and success, she can be found surfing, running, and cycling somewhere in Southern California.

Connect with Erica: https://www.linkedin.com/in/ericajoymaniquis/

Dr. Laura Sims - Systems Documentation

Expert Check out my recent interview with Dr. Sims: https://youtu.be/X76xXoyf5zI

Learn more about her work: https://www.kathleenmetcalf.com/systems

Learn more about Leadership Coaching with Vanessa: https://www.hire-lab.com/leadership-executive-coaching

Hire LAB We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

Pro R.E.A. Staffing We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

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Dr. Laura Sims joins the podcast for the 2nd time to talk about building systems that are compassionate AND scalable. This time our focus is on onboarding - and off-boarding agents to your real estate team.

Onboarding process mindset shift
Recruiting process
Clear is kind
The value of having clear standards
Agent off-boarding
How to organize your onboarding process
How to organize your training materials
Trainual
When to start documenting
First steps

Check out the Inspired for Results website: www.kathleenmetcalf.com

Systems Podcast with Dr. Laura Sims: https://anchor.fm/offer-accepted/episodes/Ep-40--Build-Unbeatable-Business-Systems-with-Dr--Laura-Sims-eo5ihq

Check out Trainual: https://trainual.grsm.io/n8cyhhpkx8y0

Coach with Vanessa: https://www.hire-lab.com/leadership-executive-coaching

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Peter Mendiola started Coldwell Banker West and Point Mortgage when he was 27 years old. Today, his mortgage company has branches in 26 states and he has over 1,000 agents at his real estate brokerage. How did a young upstart with no track record recruit agents and build out his team? He led with compassion - right from the start.

If you're curious about what conscious leadership looks like on a practical level, this interview is for you.

Connect with Peter on LinkedIn: https://www.linkedin.com/in/peter-mendiola-99294696/

Learn more about Leadership Coaching with Vanessa: https://www.hire-lab.com/leadership-executive-coaching

Pro R.E.A. Staffing We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com Facebook: https://www.facebook.com/proreastaffingInstagram: https://www.instagram.com/proreastaffing/ LinkedIn: https://www.linkedin.com/company/prorea-staffing Hire-LabWe help real estate agents hire, train, develop and lead their administrative team

Website: https://www.hire-lab.com Facebook: https://www.facebook.com/hirelikeaboss Instagram: https://www.instagram.com/hire.lab

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Crystal Shores and her boss have the kind of tight, complementary relationship that most people dream of having. Today we’ll dive into how their dynamic works, and what makes it special as we try to identify some tips and clues you can use when searching for your Admin Partner or Dream Boss.

I coach business owners to develop their conscious leadership skills and executive presence so that they can build businesses that thrive even when they step away.

Learn more here: https://www.hire-lab.com/leadership-executive-coaching

Meet Crystal Shores: After working in sales and marketing for 12 years, Crystal made the transition to real estate in 2014 and hasn’t looked back since. Her knowledge and passion to help others led her to work as a real estate broker both independently and on a team. She worked hard to ensure that all her clients were educated and guided through the home buying and selling process.

That hard work continued as she joined Alignmint in 2018 in an administrative capacity. Crystal quickly became a resource for clients, agents, and other vendors and moved through the ranks to become the team's Director of Operations. Originally from Vermont, Crystal currently lives in Mebane with her husband George, child Oak and 2 dogs, Munchkin & Fozzie. The whole family loves to watch movies and enjoy traveling as often as they can.

Crystal coaches with Admin Leader Coach Margaret Smith. Learn more about Margaret (MO) here: https://www.https://www.iloveitwhen.org/

Pro R.E.A. Staffing

We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffingInstagram:

https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

Hire-Lab

We help real estate agents hire, train, develop and lead their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

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If you are thinking about building a real estate team, start here. Patrick and I dive into the three types of real estate teams the who is best suited for each model. We also dig into financial models, how to attract sales agents, and financial splits.

When you finish this interview, watch my interview on Patrick's channel about the most common hiring mistakes agents make when growing a team: https://youtu.be/0irqqDtVw28

Follow Patrick on youtube

Need help capturing and clarifying your systems? Contact Kathleen Metcalf: kathleen@kathleenmetcalf.com.

In this interview:

First questions to ask before growing a real estate team
Three team models: Artesian Agent, Navy Seal Agent, Mega Team
Exit strategy - The Golden Handoff
The WHY behind growing a team
Financial models
Systems to support growth
Value propositions for recruiting agents
Financial splits
Common mistakes

Pro R.E.A. Staffing We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

Hire-Lab We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

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Peek behind the curtain to find out how a mega-successful real estate agent grew her real estate brokerage from the ground up.

Maria Quattrone and Associates, a REMAX @ Home brokerage in Philadelphia. Motto Mortgage. She has over 28 years of real estate experience and her team has sold more than 2700 homes.

Maria runs one of the most successful real estate teams in the Philadelphia metro area and that success was hard-won. In this interview, we explore her journey to building a successful sales team and what she learned along the way. We’ll also talk about the power of diversity and how hiring a diverse team has contributed to her success. And, we’ll talk about how to hire, train and manage sales agents so that they ADD to your bottom line instead of detracting from it.

Connect with Maria: https://www.liveloveathome.com/

Listen to her podcast: https://podcasts.apple.com/us/podcast/be-the-solution-with-maria-quattrone/id1509259038

Watch this interview on YouTube: https://youtu.be/6XG4SV3lmuA

Pro R.E.A. Staffing We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

Hire-Lab We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

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Personal development is the foundation of professional development. In this interview, we explore the value and power of coaching from the admin perspective. When Erica Wright made the transition from direct sales into real estate operations she knew that she needed training, coaching, and support to be successful in her role. Fast forward seven years and she is running the show for her top-producing real estate team.

https://www.iloveitwhen.org/beyoutheinnercircle

Erica Wright is a Loan Signing Agent and owner of Notary in a Dash. She started her career in Miami doing door-to-door sales selling office supplies and was eventually offered the opportunity to expand with the company overseas to London, England. She spent eight years working in England recruiting sales managers and consulting over 100 offices for the CRM software she helped build out with IT developers in Orange County, California.

After moving back to Philadelphia, Pennsylvania she began working with a Real Estate team in Exton, PA. During this time, she got her real estate license and helped grow the husband-and-wife team to triple their earnings within four years.

Yearning for something more and being a serial entrepreneur, she decided she needed to build a business of her own, so she decided to become a notary public. After reading, listening to multiple podcasts, and getting additional training, she became a certified loan signing agent. This allowed her to build a lucrative personal business using just a notary commission! Her success with her business allowed her to purchase her first home, right in Chester Springs, PA.

Connect with Erica: https://www.linkedin.com/in/ericadionnwright/

Pro R.E.A. Staffing We're the real estate recruiters that you've been looking for.

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

Hire-Lab We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

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In this interview, we explore the value and power of coaching from the admin perspective. When Eric Wright made the transition from direct sales into real estate operations she knew that she needed training, coaching, and support to be successful in her role. Fast forward seven years and she is running the show for her top producing real estate team.

Hurry! Sign up for Be You. Doors open Feb 21st - 27th. https://www.iloveitwhen.org/beyoutheinnercircle

Connect with Erica: https://www.linkedin.com/in/ericadionnwright

Would you rather see us instead of listening? Watch our video interview here: https://youtu.be/Cdqb4r25itQ

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time.

*Follow us on our social media: Facebook, Instagram

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What is the Be You: The Inner Circle coaching program and why should a real estate admin invest in coaching? Hear why Transaction Coordinator Stepfionne Morris invested in her personal development and how it has impacted her professional growth.

Hurry! Sign up for Be You. Doors open Feb 21st - 27th. https://www.iloveitwhen.org/beyoutheinnercircle

Stepfionne's background
Why she became a transaction coordinator
Setting boundaries and balancing multiple clients
Be You: The Inner Circle
Topics and themes in the coaching program (accountability, stepping up as leaders, etc.)
How has coaching impacted Stefionne professionally?

"Who am I becoming in the process of achieving my goals?" - Stephionne Morris

Stepfionne is the owner of Your Leverage Concierge, a real estate transaction coordination company that offers Transaction Coordination and Listing Coordination services to real estate agents allowing them to buy back their time and focus on generating new business. Stepfionne began her career in real estate in 2017 as the Executive Assistant for The Marian Home Group. She quickly realized that the part of real estate she enjoyed the most was managing transactions and keeping things on track. In 2019, while still working as the Executive Assistant for The Marian Home Group, Stepfionne began her business. Her desire is for other real estate admin to find their niche in this amazing field and courageously work towards creating the life of their dreams.

Contact Stephfionne Morris, Owner of Your Leverage Concierge at yourleverageconcierge@gmail.com.

Would you rather see us instead of listening? Watch our video interview here: https://youtu.be/gckpXLSxIRY

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time.

*Follow us on our social media: Facebook, Instagram

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

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Wouldn't it be nice if the best kinds of clients just landed in your lap?! While it might not be THAT easy, attracting your ideal leads doesn't have to be as hard as many of us make it. Stacey Brown Randall teaches business owners how to generate referrals without asking. In this interview, we cover:

Intro to Stacey Brown Randall
What is and what isn't a referral?
Referrals as their own leg in your sales strategy
The brain science around generating referrals
How to get referrals without asking
How much time does it take to generate referrals
How can assistants help the business generate more referrals

Learn more about Stacey Brown Randall: http://www.staceyrandall.com

Take the referral quiz: http://www.referralquiz.com

Would you rather see us instead of listening? Watch our video interview here:

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time!

*Follow us on our social media: Facebook, Instagram

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Is hiring a virtual real estate assistant from the Philippines the right option for you? In this interview, we answer all of the commonly asked questions about hiring a virtual assistant from the Philippines.

What employers should know first about hiring a Virtual Assistant from the Philippines
Real estate-specific services a Filipino Virtual Assistant can and can't do
What are Virtual Assistants' expectations of their employer?
What hours will my Virtual Assistant work?
Are there any cultural differences to be aware of?
What can I expect my Virtual Assistant to do and not do?
Pro REA Staffing's process for finding a Virtual Assistant
Pro REA Staffing's philosophy around hiring (JCG+T) 18:14 How much should I pay my real estate virtual assistant? What about benefits?

Extra resources:

Blog: What Can a Virtual Real Estate Assistant Do? (https://blog.hire-lab.com/2021/12/what-can-a-virtual-assistant-do-in-real-estate-a-comprehensive-list/)

Blog: Benefits of Hiring a Filipino Virtual Assistant (https://blog.hire-lab.com/2021/11/filipino-virtual-assistant/) Video: The Hybrid Team Model (https://youtu.be/t0JNM1qeTkg)

Would you rather see us instead of listening? Watch our video interview here:

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time!

*Follow us on our social media: Facebook, Instagram

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Kristin was promoted to the Director of Operations role during COVID and had to contend with rapid growth combined with lots of internal changes on her team. Hear how Kristin navigated these tricky times and the systems and structure she implemented to help her team stay on track to meet their goals. We also talk about hiring and integrating a Virtual Assistant into a team and why she plans to hire more VAs in the future.

2:40 How Kristin got into the real estate industry

11:50 Team culture and core values

13:32 Lessons learned from the pandemic (Creating a hybrid work model)

17:12 Why they hired a Virtual Listing Coordinator & how she integrated them

About Kristin Kristin enjoys connecting with people, helping others, and taking care of the details. She is dedicated to providing a high level of service ensuring the goals of our clients are met, creating highly efficient and duplicatable systems, and ensuring the values and beliefs of our team are upheld. Kristin lives in White Bear Township with her husband Dan and her daughter Addy. In her free time, she enjoys spending time with her family and friends, planning social events, seeing live music, and enjoying time outdoors.

Connect with Kristin Benyon: https://www.holzlifestylehomes.com/agents/165665-Kristin-Benyon/

Would you rather see us instead of listening? Watch our video interview here: https://youtu.be/t0JNM1qeTkg

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time!

*Follow us on our social media: Facebook, Instagram

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Lindsey Bavaro is the owner of Real-Time Savers, a family-focused real estate transaction coordination company. She offers leverage to real estate agents in Washington State who are looking to scale and grow their businesses by providing proven plug-and-play systems for the management of their sales. While Real Time Savers handles the paperwork and follow-up, the agent has more time to focus on building their business and enriching their personal lives.

On this podcast, we talk about why she became an independent TC, and how and why she brought her parents and husband into the business.

We'll talk about:

The challenges and joys of working with family
Onboarding and training new team members
Creating systems that scale
The transition from working in the business to working on the business
Working with virtual employees
Pushing past limited beliefs

Connect with Lindsey Bavaro: https://www.realtimesavers.com/

Learn more about David Breckheimer: https://cultivatewins.mykajabi.com/

Check out the "Practical Side of Real Estate" community on Facebook

Would you rather see us instead of listening? Watch our video interview here: https://youtu.be/f-20HPvCo7M

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time!

*Follow us on our social media: Facebook, Instagram

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

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Personal development is the foundation for professional growth. After all, how can you be an effective leader at work if you struggle with low self-esteem, lack of courage, or hold the belief that you are not enough?

My podcast guests are Kathleen Metcalf and Margaret "Mo" Smith and our topic this month is the power of personal development to serve as the catalyst for massive professional growth. Kathleen and Margaret host a personal and professional development group for real estate admins that is changing lives and I wanted to learn more about their program and process. On this podcast we discuss:

Self-care
Creating a safe environment for growth
Cultivating courage
Accountability groups
Taking risks
Adding massive value at work
Difficult conversations
Taking decisive actions
Life-changing decisions and growth

Be You: The Inner Circle is a personal and professional development program for real estate admin professionals. This year-long program helps admins cultivate the personal characteristics that will support their professional careers and enhance every aspect of their life.

Learn more: https://www.iloveitwhen.org/beyoutheinnercircle

Connect with Margaret Smith: www.iloveitwhen.org

Connect with Kathleen Metcalf: www.kathleenmetcalf.com

Would you rather see us instead of listening? Watch our video interview here: https://youtu.be/Tz0tWg_ffnE

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time!

*Follow us on our social media: Facebook, Instagram

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

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Our full conversation with Raj is here! In this episode, Raj and Vanessa talk about Raj's journey from "average kid" to international keynote speaker, author, and owner of a successful business. Along the way, you'll learn how to find your dream job, be successful in it, and skyrocket your career!

Would you rather see us instead of listening? Watch our video interview here: https://youtu.be/n9EYXbcI19Y

Connect with Raj Subrameyer!

Website: https://www.rajsubra.com/
LinkedIn: https://www.linkedin.com/in/rajsubra/
Learn more about his book, Skyrocket Your Career here: https://www.skyrocketyourcareerbook.com/

Get a copy of Skyrocket Your Career here: https://amzn.to/3rmRYU8

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time!

*Follow us on our social media: Facebook, Instagram

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

Skyrocket Your Career: The No Bullsh*t Approach to Find Your Dream Job, Be Successful in It, and Transform into a Rockstar

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What's the difference between being a Sales Agent and a Real Estate Business Owner? Systems! Vanessa interviews Jolene McDonough about the foundational systems and essential mindset needed to grow from Agent to Owner.

Connect with Jolene McDonough!

www.systemssuccess.com

Set your business up with modern payroll, benefits, and HR! Visit www.gusto.com to learn more!

Use this link to save on your set-up fees: https://gusto.com/i/vanessa2360

Would you rather see us instead of listening? Watch our video interview here!

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time!

*Follow us on our social media: Facebook, Instagram

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

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In this week's episode of Offer Accepted, Vanessa and Steven talk about doing the HARD things - i.e. the things that separate high achievers from the "average Joe." We talk about doorknocking, yes, but more as a metaphor for doing that hard, boring thing that makes everything else possible.

You'll learn about:

Creating successful habits
Setting boundaries and give you more freedom and flexibility
Deciding when you have "enough" and getting off the hamster wheel
Honoring your commitments to others and yourself.

You'll also learn about Steven's new book, "Doors Open When You Knock." It’s a fantastic read and we highly recommend it.

Connect with Steven Ross: www.doorsopenwhenyouknock.com

Our Book Recommendations:

Doors Open When You Knock by Steven Ross
The Paradox of Choice by Barry Schwartz
Atomic Habits by James Clear

Would you rather see us instead of listening? Watch our video interview here!

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

Pro R.E.A. Staffing - Real estate recruiters

Website: https://www.proreastaffing.com

Facebook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing/

LinkedIn: https://www.linkedin.com/company/prorea-staffing

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time!

Hire-Lab We help real estate agents hire, train, and develop their administrative team

Website: https://www.hire-lab.com

Facebook: https://www.facebook.com/hirelikeaboss

Instagram: https://www.instagram.com/hire.lab

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones

Doors Open When You Knock: A Realtor’s Handbook for Boundless Opportunity and Freedom

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Growing a real estate team is risky and sometimes done wrong because of some hiring misconceptions. But when do we really know that it's about time to add someone to the team? Learn more about it as Vanessa and Amy Stoehr talk about the who/what/when/why and how of adding agents to your team.

Get in touch with Amy Stoehr:

Email: amy@realestatemastersguild.com

Phone: 3036821072

Website: www.realestatemastersguild.com

Book Recommendation: One Small Step Can Change Your Life: The Kaizen Way by Robert Maurer

Hire-LAB Resources: Learn more about hiring buyers agents

Would you rather see us instead of listening? Watch our video interview here!

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time!

*Follow us on our social media: Facebook, Instagram

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

One Small Step Can Change Your Life: The Kaizen Way

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The new episode of Offer Accepted with Olivia O'Toole is now here! 🔥 In this interview, Olivia and I talk about why it's so important to invest in your admin partner and the impact that can have on your business. Stay for the end when we hop back on to talk about DISC Assessment and how her results changed as her role changed. 💥

Learn more about the DISC!

Take the DISC https://www.hire-lab.com/disc-assessment/
Sign up for the Thrive Guide and get our DISC Mini Masterclass for FREE.

Go to https://www.hire-lab.com/hire-lab-thrive-guide

Books we mentioned:

The Ideal Team Player, Patrick M. Lencioni

5 Dysfunctions of a Team, Patrick M. Lencioni

Rocket Fuel, Gino Wickman and Mark C. Winters

The Founder and the Force Multiplier, Adam Hergenrother and Hallie Warner

Get in touch with Olivia:

https://www.jimblacksellshomes.com

https://www.linkedin.com/in/olivia-o-toole-7191a531/

Would you rather see us instead of listening? Watch our video interview here!

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time!

*Follow us on our social media: Facebook, Instagram

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

This post contains affiliate links

The Five Dysfunctions of a Team: A Leadership Fable

The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues (J-B Lencioni Series)

Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business

The Founder & The Force Multiplier: How Entrepreneurs and Executive Assistants Achieve More Together

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“For me, it’s not the challenge of leading a team. It’s the challenge of leading 13 individuals.”

That’s the line that got my attention and why I’m sharing this interview with you today.

John Turner was a Sales Manager in the insurance industry for forty years. Now semi-retired, he is the productivity coach for Team Sweasey in San Luis Obispo. John leads from the heart and from a set of core values that permeate everything that Team Sweasey does.

When John joined Team Sweasey, he was tasked with improving the climate and culture. It wasn’t always easy, and some tough decisions had to be made, but today, Team Sweasey is a shining example of what’s possible when your core values are at the center of everything you do.

In this interview, John and I talk about positional vs. inspirational leadership (hint - you don’t have positional leadership with sales agents, so you’d better figure out how to be inspirational!) We also talk about what it really takes to lead individuals and the traits and skills all great sales managers must possess.

I really enjoyed this interview, and I think you will too. Let’s dive in!

Quick note: the book John mentions around minute 4 is Traction by Gino Wickman.

To contact John, email him at jt@teamsweasey.com

Would you rather see us instead of listening? Watch our video interview here

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social: Facebook, Instagram

If you are looking for a new career in real estate or are ready to hire talent for your growing business, check out thePro R.E.A. Staffing Website.

Head to theHire LAB website to learn how to make the perfect hire - every single time.

#offeracceptedpodcast #realestateteam #proreastaffing #hirelab

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“I believe communication is one of THE biggest factors in your success or failure in life. We have become a society where we think feedback is bad. Somehow we’ve equated helping someone to be a better version of themselves to it being an automatic criticism of who they are now.” says consultant and public speaker, Monique Helstrom.

In this episode, we talk about Monique’s new online course called Introduction to Effective Communication e-Course which offers 20 tips for becoming a better communicator.

We cover:

Accountability vs responsibility
Communication is not conflict
Rules for communicating in the workplace
How to provide feedback
Identifying your communication strengths and weaknesses
Subject line etiquette

And much more!

Learn more about Monique Helstrom and her e-course at moniquehelstrom.com

Would you rather see us instead of listening? Watch our video interview here!

Check out Monique’s last Offer Accepted interview: Ep 21 - Building bridges between Executives and Administrators

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our Youtube Channel!

*Follow us on our social media: Facebook, Instagram, LinkedIn

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time!

*Follow us on our social media: Facebook, Instagram

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

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Scaleable systems the secret to growing a successful real estate team. It might not sound very glamorous, but developing these key systems and procedures could help you double or even triple your business with the help of one talented assistant.

Arlene Cristobal is a licensed, experienced real estate assistant in the San Francisco Bay area. Her background includes working as an Office Manager, Project Manager, and briefly as a real estate sales agent. She is a master at building smart, scalable systems and procedures; most recently, she helped a solo agent grow to a team of 4.

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

Facebook
Instagram

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time.

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

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On this special episode of Offer Accepted, we'll discuss the steadily-increasing demand for virtual assistants outside of the United States, and the challenges, benefits, and training programs associated with this unique role.

When it comes to learning how to train a virtual assistant, you deserve advice from an expert. This week I'm joined by Kathleen Metcalf of Inspired for Results, LLC. She has a ton of experience helping agents across the United States train their virtual and remote assistants.

About Kathleen

Kathleen supports, guides and mentors entrepreneurs and business owners in the real estate industry. It's her goal to help you overcome personal and professional obstacles so that you can be the incredible leader that you want to be.

She has served as the bridge between business owners and their assistants for over 10 years, leading teams step-by-step to create essential systems and core habits in their office. This allows leaders like you to encourage momentum and increase sales volume - all while raising the quality of customer service!

Podcast Resources

Learn more about Kathleen

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

Facebook

Instagram

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time.

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

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Do you know what it feels like to have a business with systems?

Laura Sims is a Business Systems Consultant who knows a thing or two about scaling systems. In this podcast, we tackle the importance of structure, framework, and creating predictability in your business. By standardizing and optimizing your business, you'll give yourself freedom and save time and money.

If you're interested in making fewer decisions and eradicating bottleneck, then you can't miss this incredible episode of Offer Accepted.

Podcast Resources

Talk with Laura

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Check out the 2021 Real Estate Salary Guide

Follow Pro REA Staffing on social:

Facebook

Instagram

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time.

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

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Do you know how your personal development affects your professional development as a real estate admin? Believe it or not, the two might have more in common than you think!

I have two of my favorite people on the podcast this week - Margaret Smith & Kathleen Metcalf. If you’ve interacted with any of my materials, you’ve probably heard me name-drop them a few times. Margaret & Kathleen both run several businesses, and they’ve come together to create a program for real estate admins called “Be You. The Inner Circle.”

Today’s goal is to tackle the topic of admin professional development, and to emphasize the importance of putting personal development first (which is something that so many admins struggle to do)! Not only that, but we’ll dive into how you can build yourself up to be fulfilled in both your life and career.

About "Be You. The Inner Circle"

Program Website (i.e. EVERYTHING you need!)

About Kathleen

About Mo

Podcast Resources

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Check out the 2021 Real Estate Salary Guide

Follow Pro REA Staffing on social:

Facebook

Instagram

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time.

offeracceptedpodcast #realestateteam #proreastaffing #hirelab

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Despite the fact that this felt like both the shortest and longest year of our lives, 2021 is just around the corner. And, ready or not, it's time to start thinking about our vision, goals, and strategy for the coming New Year.

If you’re a real estate agent or Director of Operations, it's likely that you're accustomed to sitting down and making a plan for your business. But do you ever sit down and make a plan for your life?

Believe it or not, having a "life plan" is crucial to the success of your business. Knowing exactly why (and what) you want to achieve is the first, most important step in creating a business plan that you will actually execute.

My guest on this episode of Offer Accepted is Adam Roach. Adam is an entrepreneur, agent recruiter, and business coach. He recently led a "Business and Life Planning" workshop, and he provided his participants with an incredible worksheet to help them through their 2021 planning process. I'm going to share that worksheet with you.

Click here to download the workbook we reference throughout the podcast or head to www.hire-lab.com/plan2021.

Podcast Resources

Learn more about I Love Recruiting

Listen to the I Love Recruiting Podcast

Check out the Hire LAB Black Friday Special

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time.

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Hiring is hard. I get it - no one wants to make a mistake! But this fear of failure can lead employers to come up with "truths" about who to hire, based on some "misstep" they heard about or experienced in the past.

This is dangerous. Why? Because it causes you to cast away a whole group of people, based on one bad experience! Millennials, for example, get a bad rap. But I place smart, motivated millennials every single day. They are NOT all lazy and entitled.

This podcast is all about breaking down misconceptions in hiring.

Connie Tholen spent over 30 years in the banking industry before joining her real estate team. She is 60 years old, and spent most of her career in corporate America. Now she's the Director of Operations for a very successful real estate team in Nevada.

I've met my fair share of hiring managers who would wrongly shy away from hiring someone like Connie. They would be concerned about her technology skills, and her ability to keep up with the pace. Some employers would even dismiss her because they would fear that she wouldn't be flexible enough to handle the diverse tasks of a small real estate office!

As you’ll hear in this interview, Connie is none of those things.

I’m highlighting Connie because I want to shine a light on the many wonderful benefits of hiring older employees. I hope that you enjoy this episode of Offer Accepted.

About Connie

I was born and raised in the small community of Elko in Northern Nevada. My husband, Greg, and I still live in the area; but we now live about 17 miles out of Elko in the small country community of Spring Creek. We get all 4 seasons but the winter seems to last the longest – lots of cold and snow. It’s beautiful here – we love it. Mountains and valleys with cattle ranches, sheep ranches, mule deer, and other critters.

After graduating from a community college in Reno, I went to work at Wells Fargo Bank as a drive-up teller. I wasn’t sure what I wanted to do from there. Well, 25 years later I left Wells Fargo. During the 25 years, I held many positions including Assistant Branch Manager, Branch Manager, and compliance officer.

I joined the Vicky Blair group five years ago. Since then, our team has grown exponentially! In addition to being one of the Contract Managers, I also serve as the Office Manager. The assistants report to me and I am tasked with ensuring they are trained and successful. We are truly a team, and I am proud that everyone works so hard for the success of Vicky’s business.

Podcast Resources

Learn more about the Vicky Blair Group

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

Facebook

Instagram

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time.

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Q: What's the most incredible thing about working as a real estate admin?

A: There are countless directions that you can take your career.

It's true! As you grow, learn and achieve, you can use your skills to build the life that you've always dreamed of. Don't believe me? Just ask Mo.

Margaret Smith (aka. “Mo”) is a legend in the real estate admin community. Now, she is fulfilling her dream of becoming a coach, consultant and mentor to admin professionals in real estate and beyond. Mo was my very first guest on the podcast almost two years ago, and so much has changed since then!

We’re going to talk about Mo's journey from real estate assistant, to Director of Operations, to starting her own company. I can’t wait to share her story with you!

About Mo

Mo is on a mission to revolutionize the operations world in the Real Estate Industry.

Born and raised in Seattle, WA, she has a passion for seeking truth and asking the hard questions. Mo's parents provided an environment where she and her brothers were truly given permission to just be themselves. She had no idea of the privilege she was given.

Prior to Real Estate, Mo was the Docent Program Coordinator at the Seattle Art Museum for 5 years and Assistant Volleyball Coach for Northwest University in Kirkland. She has her Masters in Social Work with a focus on administration, and is an adamant believer in human potential.

Mo was the Director of Operations for Pickett Street Properties out of Bothell, WA from 2012-2020. Her job involved recruiting, screening, hiring, marketing/PR, client events, team events, culture, podcast production and overall strategic thinking with the owner, Jesse D. Moore.

Mo is extremely passionate about raising the standards for Admins across industries and professions. She is an advocate, artist, cheerleader, and strategic thinker - an Admin who wants to help bust open the industry, and assist in the growth of your business and personal life.

Podcast Resources

Learn more about Mo & I Love It When LLC

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time.

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When it comes to residential real estate, Tiffany Lawson has seen it all. Not only has she worked as an admin, an agent and a trainer, but she has an incredibly unique perspective - one that I can't wait to share with you!

If you've listened to the podcast before, then you'll have heard me say that one person - the right person - can make all the difference. In fact, hiring the right admin can give you the tools you need to double your business in less than two years. This week, we're tackling what it takes to truly be successful in real estate, and how to hire and train an admin who can transform your business.

About Tiffany

Tiffany Lawson is a Florida native that has been working her way up the Real Estate ladder since 2014. She began her career as an assistant to the director of operations for a residential and commercial real estate company. That led her to develop a passion for training and coaching administrative admins - after all, she has always set out to break the glass ceiling in all of her roles. Tiffany currently works in a residential sales role, so she has essentially sat in all of the real estate seats.

Tiffany went to Florida State University, and has an awesome son who is her whole world. She is incredibly excited for what lies ahead, in both her personal and professional life and for her family. In her free time, she loves to spend time with friends and family, and when flying solo she enjoys exploring new places and learning about things that take her out of her comfort zone.

Podcast Resources

Learn more about Tiffany

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

Facebook

Instagram

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time.

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I knew the moment I met Jessica that I needed to have her on the podcast. Her unstoppable attitude and seemingly endless drive is inspiring, and her journey is relatable to anyone working in real estate. As a Marketing Director and Operations Director for a very large and busy team (when I say busy, I mean they did over 100 transactions in July of 2020!), she has insights that can help any admin grow to be more successful in their role. She also provides some helpful information on what it is that a Marketing/Operations Director actually does, and how their role might fit into the framework of a multifaceted real estate team.

In her arguably limited amount of free time, Jessica also created a clever program to help real estate professionals talk about real estate on social media... without annoying their friends and family. We'll discuss this, how her team is tackling COVID, the trust she maintains with her boss and more.

About Jessica

Jes Yeager comes from an entrepreneurial background, having owned a photography studio in Ferndale, Detroit & Clawson from 2003-2013. She has been working in Real Estate for the past 8 years. She has a love of all things Real Estate Marketing especially social media, graphic design, branding and 36+ Touch Plans. She brings a unique and unexpected perspective to marketing real estate agents and teams. Jes co-manages a Facebook group for real estate admin, with 1700+ members, called Admin Success Principles. For the past 2 years, she teaches various marketing topics within that group monthly. Jes loves nonsense and doggos.

Podcast Resources

Learn More About Jessica and check out her Engage Your SOI membership for only $99/mo for three months.

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

Facebook

Instagram

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Head to the Hire LAB website to learn how to make the perfect hire - every single time.

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Do you want to build a business that supports the life you want to lead? The secret may lie in your ability to simplify your path to success! My guest this week is Stacy Bahrenfuss. She is an incredibly valuable resource for anyone looking to hone, sculpt or completely revamp their business strategy in 2020.

In this interview, we’re going to talk about how Stacy grew a very successful real estate team, and why she decided to start over – from scratch. We’ll also find out if making such a drastic move was worth the risk, and we’ll delve into the details of her new business model.

About Stacy Bahrenfuss

Founder + CEO of the Catalyst Group, Stacy started her real estate company at the early age of 19, sustained through the housing crisis of 2007-2010, and continued to build the business to be a 7-figure operation and one of the top real estate teams in the state (rated #15 in Idaho by Real Trends in 2018). An avid student of personal and spiritual development, having visited India multiple times she has become one of only 1,000 in the One Consciousness Leaders Circle. She’s also a previous member of Tony Robbins’ Platinum Group.

Podcast Resources

Visit the Catalyst Group

Visit the Hire LAB website to learn more about our new online training program and other resources.

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

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Have you ever had a big idea that someone told you was impossible? Are you looking for freedom and flexibility - both in your career and your life? Maybe you're even considering becoming an entrepreneur, or you recently made the leap to running your own business or team? If any of these sound like you, then this episode of Offer Accepted is right up your alley.

My guest this week is Michelle Spalding - she's a bit of a legend in the TC world. We aren't, however, discussing transaction coordination in this episode; we're taking a deep dive into what it means to be a truly successful entrepreneur. Michelle's unique insights, positive outlook and ability to overcome challenges will speak to anyone looking to break new ground and follow their dreams.

Whether you're thinking about venturing out on your own or you already own a business, you’ll appreciate hearing Michelle’s take on defining success on your own terms. Join us as we discuss setting boundaries with clients, letting go of limiting beliefs and - most importantly - enjoying the journey.

Check out Michelle's new book, Glitter, Duct Tape and Magic.

About Michelle Spalding

In 2005 Michelle launched TMC to help the Realtors she had been working with as a closing agent in a law firm in Central Florida. She knew that most needed help, but few could afford nor wanted the responsibility of a full-time assistant. Over the years her team has grown, and so has her passion for helping others succeed. In 2015, Michelle published her long-awaited book, The Road from Contract to Close: How to Successfully (and Easily) Manage the Details without Losing Your Mind – Or Your Clients!.

In addition to supporting her team at TMC, Michelle provides private consulting and coaching services to select clients. She is often asked to speak at conferences, real estate training events, seminars, as well as webinars and teleconferences, about her unique role in growing the Transaction Coordinator Industry from roots. And in 2017, she launched the Transaction Coordinator Academy to provide training and support to transaction coordinators nationwide.

Podcast Resources

Visit Transaction Management Consultants.

Are you interested in learning more about Pro R.E.A. Staffing sales agent recruiting? Join the pilot program - send me an email at vanessa@proreastaffing.com.

Visit the Hire LAB website to learn more about our new online training program and other resources.

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

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Glitter, Duct Tape and Magic: Behind every successful business is a little...

The Road from Contract to Close: How to Successfully (and Easily) Manage the Details without Losing Your Mind - Or Your Clients

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Recruiting top-producing agents for your team or brokerage is no small feat. It takes a rock-solid value proposition, a clear strategy and hard work to find people that align with your vision and values. In this episode of Offer Accepted, I interview Brett Jennings and Lauren Moseley from Real Estate Experts in San Jose, California. From attracting agents to distributing leads, we tackle everything you need to know about recruiting revenue producing agents that share your values. If you want to create a recruiting strategy that helps you attract agents (rather than chase them) you are going to love this interview!

About Brett Jennings

Brett Jennings is the owner and founder of Real Estate Experts. Brett is an award-winning luxury home marketing specialist and also holds a certificate in negotiation from Harvard Law. In 2017, the Wall Street Journal recognized Brett and his team as one of the top 250 real estate groups in the United States. With over one million agents in the country, this prestigious award places Brett in the top 1/10th of the top 1% among his peers.

Brett is a charismatic leader who cares as much about his team as he does about his clients. His commitment to delivering a five-star service experience for every client is carefully crafted by a hand-picked, all-star team that consists of transaction coordinators, renovation, marketing, listing, and buyer specialists, all dedicated to offering the highest standard of care in the industry.

Learn more here...

About Lauren Moseley

Lauren uses her decades of experience to empower the team at Real Estate Experts. Her strategic planning efforts create organic growth by optimizing and managing the business development efforts of the sales team. Using her business expertise, she helps each agent create a thriving real estate ecosystem, which leads to more closed contracts. Lauren is at the forefront of recruiting efforts with aggressive plans to scale the team with right-fit partner acquisitions.

Learn more here...

Podcast Resources

Visit Real Estate Experts here.

Visit their agent recruiting site Be a Real Expert here.

Are you interested in learning more about Pro R.E.A. Staffing sales agent recruiting? Join the pilot program - send me an email at vanessa@proreastaffing.com.

Visit the Hire LAB website to learn more about our new online training program and other resources.

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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Instagram

If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

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Let's face it: whether we like it or not, the landscape of real estate marketing has changed. Virtual open houses have become the new norm, and agents across the country are thinking of inventive (and sometimes amusing) ways to keep selling. While some COVID marketing methods have proven to be successful, others have fallen painfully flat. So, what's working? And what isn't? My guest this week is Andre Bodnar, the founder of Artifakt Digital. Andre's agency is well-versed in the ways of real estate marketing. He offers some valuable insight on how his clients are adapting their marketing strategies to navigate the waters of COVID, and we discuss the best way to manage creative employees.

In a time where it's increasingly important to keep moving forward, this podcast episode can help you answer that looming (and difficult) question: "What's next?"

About Andre

Andre is the founder of Artifakt Digital, a digital strategy agency specializing in fully custom and strategic real estate websites, marketing, PPC, and lead generation for North America’s top-producing real estate agents, teams, brokerages, and related industries. His mission is to help North America’s top-producing real agents achieve higher levels of success through digital strategy.

Andre wants to know how you’re changing your marketing in response to COVID-19. Fill out this short survey and receive the collective report when it’s finished.

Podcast Resources

Visit Artifakt Digital here.

Access some of Andre's free tools:

Lead Nurturing Workbook
Market Turnaround Playbook
The Ultimate Guide to Real Estate Marketing

Visit the Hire LAB website to learn more about our new online training program and other resources.

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Don't be a stranger! Email me at vanessa@proreastaffing.com

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Trust. Intuition. Fear. Success. What do all these words have in common? Each of them plays an important role in this week's unique episode of Offer Accepted. Although I wouldn't categorize En-May Mangels as my typical podcast guest, her insights, abilities and passion will strike a chord with anyone looking to grow their business or further their career. She is a bright and resourceful leader, and her unique perspective has helped countless people envision and create the life that they've always wanted to live.

Listen in as we discuss trusting your gut, easy ways to identify the difference between irrational fear and intuition, and the key to pushing past fear and embracing the unknown. This is an episode you can't afford to miss.

About En-May

En-May Mangels is an internationally renowned Strategic Intuitive Advisor, Empath, and modern-day Spiritualist. Working with high-performing individuals in the business world, entertainment, and arts, En-May engages with her clients to safely, compassionately, and effectively remove limiting beliefs, providing insights to restore and revitalize areas lacking vibrancy, productivity, or desired results.

Imagine being able to trust that inner voice of your own to make quick, unfaltering decisions in your career and personal life. Imagine the impact, the feeling you have knowing, believing, and trusting your intuitive self to create your best outcome, and the best results for all involved. Let’s turn up your light to remembering your best you; your already knowing, beyond proof and data, intuitive YOU.

Podcast Resources

Visit En-May's website here.

Visit the Hire LAB website to learn more about our new online training program and other resources.

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Don't be a stranger! Email me at vanessa@proreastaffing.com

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With the employment landscape changing and many companies working entirely from home, COVID has brought the need for (and the benefits of) virtual assistants to the forefront of our minds. I thought this would be the perfect opportunity to catch up with Clint Muhlenberg and discuss the logistics behind working with a virtual assistant, and, more specifically, what it’s like to work with a virtual assistant from the Philippines.

Whether you’re considering hiring a virtual assistant or you’re interested in learning about what a virtual assistant does, this episode is packed with useful information.

Clint runs a company called Level. They provide top-notch virtual assistants from the Philippines to real estate agents and companies across the United States. He has a massive team, and Clint and I share similar philosophies regarding hiring, training and managing remote employees. I can’t think of anyone that would be better suited to discuss this topic. Start listening now to join the discussion!

About Clint

Clint Muhlenberg’s passion for real estate is rivaled only by his love for helping agents, teams, and admin in the industry succeed. An accomplished operations leader and graduate of Texas A&M University, Clint has years of experience working with esteemed real estate companies, including one of the top ten Keller Williams Realty teams worldwide. A self-proclaimed lover of chaos, he thrives under high-pressure work situations that would make others question their sanity.

While consulting throughout the industry, Clint had a lingering thought: how can leverage be easier? Thus Level was born, a Virtual Assistant company specializing in the real estate industry. Under Clint’s guidance, Level has boosted productivity for real estate businesses by providing outsourced employees in administrative, operations, and marketing roles, among others. His objective is to provide a sense of ease for his clients and prevent them from, in his professional opinion, “working too damn much.”

Outside of work, Clint enjoys giving back to his community by mentoring middle and high school students as well as making people laugh, though he still needs work in this area.

Podcast Resources

Visit the Level website here.

Visit the Hire LAB website to learn more about our new online training program and other resources.

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

Facebook
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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website.

Don't be a stranger! Email me at vanessa@proreastaffing.com

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How Entrepreneurs & Executive Assistants Can Work Together to Achieve More

What can be achieved when a founder and force multiplier work together towards a common goal? In this episode of Offer Accepted, Hallie Warner us takes through the birth, growth and inspiring result of her collaborative partnership with Adam Hergenrother.

If you're in a leadership role, how are you shaping your vision of the future? Will you be able to retain your employees by providing them with consistent growth?

If you're an EA or in a supportive role, do you know how to identify and create opportunities when you see them? Are you dedicated to making yourself an essential part of the team?

I have been so excited to share this interview with Hallie - her story really speaks to me as a business owner, boss and leader. She is an incredible force (a force multiplier, if you will) and if you're looking to explore the possibilities behind partnership and collaboration, then this episode will be sure to pique your interest. It's also packed with information for motivated EA's looking to expand and work towards continued growth in their role.

"Coming together is a beginning. Keeping together is progress. Working together is success." - Henry Ford

About Hallie

Hallie Warner serves as Chief of Staff to the Founder and CEO of Adam Hergenrother Companies. She is also the co-author of The Founder & The Force Multiplier: How Entrepreneurs and Executive Assistants Achieve More Together. Hallie has worked side-by-side with Adam Hergenrother for over nine years, ensuring that Adam’s vision is clarified, communicated, and implemented.

With over ten years of experience supporting the C-Suite, Hallie has mastered the ability to lead and assist by assessing current needs, initiating change, and executing projects. As Chief of Staff, Hallie also provides strategic counsel to key leaders within the company and handles special projects focused on the growth of the organization.

Hallie is a graduate of the State University of New York and resides with her husband and dog, Karma, in Williston, Vermont.

Podcast Resources:

To learn more about Hallie and Adam, listen to the Business Meets Spirituality podcast, or email Hallie here.

Check out their book at http://www.founderandforcemultiplier.com/

Visit https://www.hire-lab.com to learn more about our new online training program and other resources.

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me at vanessa@proreastaffing.com

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Is your world suddenly upside down because of COVID-19? Many of us are learning to master Zoom, Slack and virtual listing appointments, and some of us have the added obligation of childcare and homeschooling.

As we navigate these rapid changes and risks together, I wanted to talk to someone who is a well-respected leader in the real estate administrative community. She is in the trenches, trying to navigate working from home and running a real estate team, all while homeschooling her young kids. Meagan Moulden is the Director of Operations for the Kima Real Estate group in North Carolina. She has some incredible insights and ideas to share with you that she learned after moving her 7-person team online.

Meagan shares her perspective on swift adaptation, balance and navigating the challenges that ensue when work/family are no longer separated.

Podcast Resources:

Click here to learn more about Meagan and her team.

Admin Success Principles

Remote Revolution

Operation: Tungsten Light

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me at vanessa@proreastaffing.com

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Okay, I know I don't normally post two podcasts in one week, but I couldn't help myself - this too great not to immediately share. Do you aspire to become 50% of a dynamic Visionary/Implementor partnership? Do you want to learn how to attract and lead a superstar director of operations? Or, are you a real estate administrator who wants to know what might be possible if you found the right team leaders? Either way, this podcast is for you. Grab a cup of coffee and listen as Amanda Doll shares her inspiring story and gives you an inside look into what a truly excellent Visionary/Implementor partnership is really like.

Amanda Doll is the VP of Operations and Growth for Team Borham at Keller Williams Realty. She was first introduced to real estate in 2015 with a background in hospitality and hotel management of over 14 years. Shortly after joining Team Owner, Jeff Borham, Amanda became licensed in the state of Florida and over the last 5 years has played a leading role in taking Team Borham from $8M to $68M and 2 team members to over 16 team members (and counting), including a 5 person operations staff. In addition to her role with the team, Amanda also coaches Mega agents and operations admin within the Keller Williams family, teaches Keller Williams University courses across the county, and runs an admin/ops master that currently travels to 5 market centers within the greater Tampa Bay Area.

In 2020, Amanda joined the National Association of Real Estate Support Professionals and holds a Director seat on the Board of Directors, a community she advocates for and is dedicated to elevating through masterminding, speaking on stage, and being interviewed on panels, webinars and podcasts about failing forward, her journey in leadership growth and leading by example. Her passion for succeeding through others has been the driving force of her success in real estate and it's what motivates her to help people become the best version of themselves.

When she’s not in the office, Amanda enjoys traveling to new exotic places, relaxing on the beautiful beaches of Florida and cheering on her home state's college football team, The University of Alabama.

Podcast Resources:

If you're interested in growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me at vanessa@proreastaffing.com

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Ah, HR - everyone's favorite part of running (or working in) a business. Right? Well... okay, maybe not. HR is complicated, and that's why we're so excited to have HR Pro LeiLani Quiray share her wisdom on this week's episode of Offer Accepted. New laws? Old laws? Things you should definitely know if you're in the real estate industry? We tackle it all.

Founder and HR expert LeiLani Quiray has a fiery passion for both Human Resources (nerdy, we know) and philanthropy. After 20 years of dedicated HR and philanthropic work, she wanted to build a business that was different from your everyday Human Resources consulting firm. Be The Change HR, Inc., a conscious company and social enterprise, provides HR support for small-to-medium sized businesses in any facet of HR - from pre-hire to post-term and everything in between.

As Ghandi once said, "Be the chance you wish to see in the world" - and LeiLani is doing just that!

Podcast Resources:

Connect with LeiLani: https://bethechangehr.org/

For even more resources for growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me at vanessa@proreastaffing.com

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If you’re not using automation to free up your time and focus on your business, then you’re fighting a losing battle. On this week’s episode of Offer Accepted, technology expert Bret Shugrue tackles the changing tech landscape and provides an insightful glimpse into the power behind automation for agents and admins.

Bret is the First Technology Coach for KW Maps as well as a Maps on Demand Coach, creator of the Tech-Enabled Agent coaching program, co-creator of Tech-Enabled Leader. In short: this is his bread and butter. He is a master of communication and connection and teaches teams to see (and use) technology as their most valuable asset.

AI technology is changing the way people do business in real estate. Are you going to stay on the cutting edge?

Podcast Resources:

Connect with Bret on Facebook: https://www.facebook.com/BretShugrue

For even more resources for growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me at vanessa@proreastaffing.com

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Note: this episode was recorded 11/19

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What do you think would happen if you let go of all of the “shoulds” in your life and your business? What if you just showed up 100% as yourself every day and you focused on providing value to others while staying true to your personal values?

Would you be happier? Less stressed? Do you think that you could also be MORE successful? We do.

Nicole Sarenpa and her husband Tony started selling real estate in 2006. They worked HARD and they pushed for more and faster growth. Their business was expanding but their life was completely out of whack. Their family and health were suffering and they experienced turn-over and strife in the business.

But slowly at first, and then with conviction, they started to make profound changes in how they approached the business and their life as a whole. They centered their decisions and actions around their core values, they slowed down, and they let go of the things that did not serve them. And then things got interesting. Their business doubled. Then it doubled again and it continues to grow.

Today, they have found that ever-evolving equilibrium between the needs of their business and family, and Nicole and Tony are both pursuing the work that fuels their passion.

Are you ready to recalibrate the balance in your life? It all starts with this podcast.

Podcast Resources:

View the Sarenpa Real Estate Group values.
Donate: Best Christmas Ever
Learn more about the Sarenpa Real Estate Group
Learn more about Nicole Sarenpa and her coaching

For even more resources for growing your career or growing your real estate business, visit our YouTube Channel.

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com

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As we close out a decade and prepare for the next, this is the perfect time to take stock of where you are in your life and career and decide what changes you are going to make to build a career that fuels your passion and supports the life you dream about.

“Most people overestimate what they can do in a year, and they underestimate what they can do in two or three decades.” - Tony Robbins

Jen Stalcup is a force within the real estate admin world. She is passionate about supporting the admin community and supporting real estate agents and teams. We cover a lot of ground in this interview, but one key theme runs through it. YOU can create the career and life you dream of, and it doesn’t have to look like anybody else’s ideal career.

Jen manages a 40+ person team and supports 200+ real estate agents as the CEO of AgentREbox while living in the far reaches of Alaska. The transaction coordination division of her business handled 3,500 closings last year. She also offers a wide range of virtual assistant services, as well as marketing services, and now she is focused on supporting other TC business owners as they grow their businesses.

This podcast is a raw, honest conversation about what it’s like building a business from the ground up. We dig into the pros, cons, and opportunities that come with working with a virtual team. And, we shed some insight into what it takes to step out of the fear and into the pursuit of your biggest dreams.

Learn more about Jen Stalcup and AgentREBox.

For even more resources for growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com

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The role of the Administrator is evolving rapidly, and there has never been a better time to be insanely good at logistics, details, and organization. Gone are the days of secretaries and order-takers. Today’s Admins Run.The.Show. And thank goodness because we need them!

Executives count on their Admins to be their eyes and ears, their sounding board, and to take their ideas and run with them. However, just like any other relationship, this one needs some care and attention if it is going to work well. And that is where Monique Helstrom comes in.

Monique Helstrom is the founder of On Point and a leading advocate for Admin Professionals. She believes passionately in empowering administrators to become leaders in their roles. And teaching executives and their admins how to work more effectively together. She consults, trains, and is a keynote speaker on topics such as communication styles, personality types, leadership methods, and ways to motivate.

She gained practical experience and understanding of these topics as the Chief of Simon Sinek, the NYT best-selling author, and TED celebrity.

We cover a lot of ground in this conversation, and I’m excited to share it with you. Some of my favorites highlights include:

As a leader, getting your first assistant is exciting and SCARY. Suddenly your life is laid bare to another person, and it takes time to build trust.
Executives get very little training - if any, on how to work with an assistant. Executives need to acknowledge that they need to learn how to lead, and admins need to give their executives some grace.
Executives and Admins see the world differently. Understanding these differences is the first step to building bridges and trust.
Too many admins put up with bad behavior. Monique offers some excellent scripts for dealing with an abusive boss.
Not all careers are vertical. We talk about going wide in your career versus vertical.
Admins need to keep asking questions, and Executives need to be willing to slow down and share their thoughts, frustrations, ideas, and visions with their Admin.

Learn more about Monique:

https://www.onpoint.expert/

For even more resources for growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me at vanessa@proreastaffing.com

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Get ready to think about your work and your CAPACITY for work in a whole new light. David Breckheimer can get more done in a day than most people accomplish in a week, and he does it all with a giant smile on his face. If you want to achieve more in less time, listen up!

David Breckheimer has been involved in the real estate, mortgage, closing, and coaching sides of this business since 1997. As a solo agent, David spent multiple years closing over 100 transactions per year, without a team or admin. This lack of support drove David to become very passionate about developing efficiencies and systems that would help him to continue to own his business rather than it owning him. After years of this, David became obsessed with the admin and TC side of the business and began developing systems that would allow him to handle between 70-100 pending transactions at a time, all while maintaining a healthy work-life balance (no nights, no weekends).

Today, David coaches and trains other TCs and business owners on his methods.

The thing that struck me the most during our conversation was the level of consistency with which he works. His “secret weapon” is straightforward; he does the essential things on time and on schedule. Always. Without exception. And everything else falls into place.

Whatever your business or profession. If you are committed to becoming more efficient and effective, you will get value from this podcast episode. Enjoy!

Learn more about David at cultivatewins.com.

For even more resources for growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com

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Anna Lovec is the owner and founder of The Alchemy Company. Her mission is to change the opinion of real estate support staff one transaction at a time. Her team of real estate transaction coordinators provides high-level transaction coordination in CA and FL.

I wanted to talk to Anna for a couple of reasons. First, she has a great story, and it's one that I think plenty of my listeners can either relate to or tap into for inspiration. She found a field of work that she loves, cultivated her talent, and grew a business that delivers high-level service for her clients. She also balances running her thriving business with being a wife and mom to 3 young kids.

In this interview, we talk about how she leveraged herself out of transaction coordinating and into her current leadership role, and what she has learned about growing and managing a high-performing virtual team of 11 who close 100 transactions per month. This episode is particularly interesting to fellow TC's and real estate teams, but I think that the themes we will touch on are much more universal.

Listen for:

Her growth path from working in the business to working on the business
How she trains and on-boards her transaction coordinators
How she maintains quality control of a large, virtual team
Pros and cons of hiring people with little or no experience (and why she prefers to train from scratch)

Learn more about Anna and her team: https://www.alchemytc.com/

For even more resources for growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro REA Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me at vanessa@proreastaffing.com

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If you listen to the Offer Accepted podcast, you know that systems and processes are a common, reoccurring topic among our guests. Systems are a competitive advantage that anyone can access. The better your systems, the better your business. When you lack documented systems, or your processes are not easily duplicated by other employees, you will find yourself overly dependent on a single Rock Star employee.

Ross Novotny takes it one step further. He automates his systems at a very high level. You will be blown away by how he thinks about the use of technology in his daily life.

Ross Novotny has been the Director of Operations for a residential real estate team called Group 4610 based in Scottsdale, Arizona. Prior to joining the team, Ross spent 11 years working in operations and project management for a home builder. He is now parlaying his combined 15+ years of experience in the operations world to start his own company Ross’ new company, www.ThirdDegreeLeverage.com aims to help small businesses with process creation, efficiency, and automation to allow them to experience exponential growth and entrepreneurial freedom.

Resources:

Lessonly - onboarding and employee training
Trainual - onboarding and employee training
Realvolve for automated checklists for the sales process
https://www.cincpro.com/ for lead gen process
https://www.ylopo.com/ for lead gen process
Handwrytten - automated handwritten notes (use promo code 3DL for a discount on your first order)
Webmerge - easily convert a form into a pdf that can be automatically sent to DocuSign

Connect with Ross:

NextLevel Agent platform for agent growth and development - NLA Conference 2020

3rd Degree Leverage - helping small businesses create efficiency and automation in their business

For even more resources for growing your career or growing your real estate business, visit our YouTube Channel.

Follow Pro R.E.A. Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

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This interview is all about the role of COO. What does a COO actually DO on a real estate team? How does one land that role? How do you grow into the role? (or, How do you help your EA become your COO), And who should you hire to be your COO?

Christy Belt Grossman is the CEO and Owner of Ops Boss Coaching LLC. Christy's passion for raising the bar on the operations side of real estate, especially for those “riding shotgun”, was fueled by her experience as COO of The Belt Team from 1995-2018. (The Belt Team is one of the nation's top real estate teams with over $1 Billion SOLD). This is what inspired her to found her company in 2015. Christy is the author of the popular class “BE A BOSS! 10 Secrets of a Mega EA” which over 2,000 have attended. She also keeps an elite roster of personal coaching clients across the United States and Canada.

I also get Christy’s unique perspective on two of my favorite topics, office culture, and systems. AND she blows my mind by combining the two. Yep. She has Systems to support her Culture!

Enjoy!

Learn more about Christy at www.opsbosscoaching.com

We mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website.

For even more resources for growing your career or growing your real estate business visit our YouTube Channel.

Follow Pro R.E.A. Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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Are you setting your new hires up for success or for failure? Too many employers stop short of the finish line when they hire a new employee. Let’s change that.

I’m excited to have real estate team trainer and coach, Kathleen Metcalf back on the podcast as well as Pro R.E.A. Staffing’s own Sarah Weaver. This topic is so important that it required a co-host.

The hiring process isn’t over when a candidate signs their offer letter. Nope, not even close. The hiring process ends once a candidate is fully onboarded and is thriving in their role.

If you are willing to take the time, effort and money to invest in hiring a talented employee for your business, it makes no sense to fail to provide outstanding training and onboarding experience for your new hire.

In today’s podcast listen for:

Before an employee can be proactive in their role they must first follow, then manage and then finally, they can lead
The bicycle analogy - the training wheels come off one at a time
What is reasonable to expect from a new hire in their first 90 days
How you respond to mistakes is massively important; How to respond when mistakes are made, and when mistakes really do equal a red flag
Where to start with employee training
Busting the myth: “My new hire is experienced so they don’t need training and onboarding.”
The “Dark before the Dawn” (This is SO true.)
Oncology vs Preventative Medicine: Why new hire coaching starting Day 1 is so important
People are different but they are predictably different. How to use the DISC behavioral assessment to communicate effectively with everyone on your team

You can learn more about Kathleen at www.kathleenmetcalf.com.

Finally, we mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website.

For even more resources for growing your career or growing your real estate business visit our YouTube Channel.

Follow Pro R.E.A. Staffing on social:

FaceBook

Instagram

Twitter

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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Real estate assistants usually fall into one of two camps. There are those who love being an assistant and while they may aspire to grow into a leadership role they have no desire to be in sales. Others see being a Real Estate Assistant as a short-term step on their journey of becoming a real estate agent. My guest today, Dana Browning doesn’t fall neatly into either camp which is what makes her career journey so interesting.

Dana’s path to becoming a Buyers Agent is a bit non-traditional as you will hear during our interview but her experience offers plenty of insight for those contemplating a similar path.

Some of my favorite highlights from this interview include:

Why being an assistant is harder than being a sales agent on a team
Even very experienced assistants struggle during their first 90 days on a job (and what to do about it)
It’s hard to measure success as an admin which is why praise from your boss is so important
What Dana looked for when interviewing teams
Accountability and education vs leads as a value proposition for teams

For even more resources for growing your career or growing your real estate business visit our YouTube Channel.

Follow Pro R.E.A. Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

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Get ready to hear some truly powerful productivity hacks, as well as valuable insight on building a strong and lasting relationship between a lead admin and their mega agent!

Stephanie Brackett is the COO for the Anderson Hicks team in Idaho Falls. She started with Mike Hicks when he had a three-person team, and she helped him grow the team to the #2 team in their area. Last year her team merged with another top team, and today she manages 30 people on the Anderson Hicks team. They rank #58 on the Real Trends “The Thousand” report for team.

This interview is packed full of gems. Some of my favorite highlights include:

Starting with your One Thing
Winning Minute
Daily gratitude
The Promise
Todoist.com
David Allen + “Getting Things Done”
Hidden culture vs overt culture
The unexpected challenges of combining teams

If you are not familiar with the DISC behavioral profiles check out our Cheat Sheet.

Learn more about Stephanie and her team.

For even more resources for growing your career or growing your real estate business visit our YouTube Channel.

Follow Pro R.E.A. Staffing on social:

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If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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This podcast is for agents who need and want to hire a real estate assistant but are not ready to commit to a full-time assistant. They know that they want to hire someone who has the level of expertise and commitment to the job that a full-time employee brings to the job but they only need that person for 20 hours per week.

If you are considering sharing a full-time real estate assistant with another agent, this podcast is for you.

There are all sorts of reasons why this idea of sharing an assistant is easier said than done. For one, it’s not easy to have two bosses. Add to that that the admin is maintaining 2 separate CRMS, workflows, brand identities, business norms. And, often, the assistant is dealing with two agents with very different personalities and work styles.

My guest today is Analise Smith-Hinkley. She is a talented marketing professional that I placed as a shared assistant for two agents in San Francisco. She has been there for 10 months and things are going really well.

Learn:

What they talked about before Analise was hired to set “ground-rules” and mutual expectations.
How the agents worked together to onboard and train Analise.
How she balances her time and competing priorities.
Some of the challenges she faced as she grew in her role, and how her agents made the process easier for her.

And, since she is a talented marketing professional I couldn’t let her go without asking about her perspective on marketing luxury properties, how she uses social media and how she helped her to agents differentiate their brands in a crowded market.

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing

Follow Pro R.E.A. Staffing on social:

FaceBook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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If you want to use your real estate sales business as a springboard to other ventures, this show is for you. Today we are going to explore several of the “next opportunities” for a successful real estate agent with a man who decided to take on not one, but SEVERAL of those next opportunities.

Mark Von Kaenel has a personal real estate business that did over $1M GCI in 2018, he operates a property management company that has 1000 doors under management and he is a Keller Williams Operating Partner with multiple locations in and around Silicon Valley, CA.

On this podcast, we dig into how and why he grew his businesses and explore the pros, as well as the many challenges of running multiple businesses at the same time.

In this interview:

[10:25] The challenges of growing big and fast
[14:20] Accepting your role as a Leader when you decide to grow a team
[15:39] How hiring a Director of Operations changed his business
[25:00] What Mark learned about his priorities when he hired his current Real Estate Assistant
[28:06] Why and how he changed his philosophy around how he pays his assistant

Learn more about Mark von Kaenel: http://www.vkregroup.com/ and https://kwbae.com/

View Mark’s open job opportunities: https://www.proreastaffing.com/careers/ (Search Los Gatos, CA)

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing

Follow Pro R.E.A. Staffing on social:

FaceBook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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The path from successful solo agent to Team Leader is exciting, challenging, motivating and sometimes...bumpy. It’s not easy to hand over parts of your business to someone else or to trust someone else with your clients. On top of that, a new Team Leader has to lead, manage, delegate, and mentor. It can feel overwhelming.

On this week’s podcast, I interview real estate team coach and trainer, Kathleen Metcalf. The President and Founder of Atlas Real Estate Coaching + Training, Kathleen, has seen it all. She was a real estate assistant, a top agent, a recruiter in real estate, an assistant to a top real estate coach, and for the last six years, a real estate coach and trainer herself.

If anyone has insight into what it takes to make a successful transition from agent to team leader, or from Assistant to Director of Operations, it is Kathleen.

In this episode:

[3:20] The new roles and responsibilities of a Team Leader (vs. solo Real Estate Agent)
[6:45] The difference between being a Manager and a Leader
[15:30] Common challenges for new leaders
[19:50] Some skills you can train and some skills you have to buy
[28:00] “You show people what to do, and then follow up on it, to confirm that what you thought is what you said, is what they heard, is what they understood.”
[35:00] The dark before the dawn
[46:10] How to help an Assistant transition into a leadership role on your team

Kathleen now has Alliance by Atlas, a way for admins to receive training alongside their agents.

Learn more about Kathleen.

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing

Follow Pro R.E.A. Staffing on social:

FaceBook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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“It is the consistency with which you approach your daily activities which determines the consistency with which you get paid.” - Cathy Anderson

At the peak of her sales career, Cathy Anderson sold 200 homes per year with the help of two assistants. Plus, she managed to make it home by 5 p.m. most nights. Oh, and she lived in a town of 8,000 people that did not even have an MLS until she launched her real estate career.

Cathy went on to become a highly sought-after business coach and has been coaching for nearly 25 years. After years being a top producer herself and coaching many top producers around the world, you can bet that she has some great stories to tell!

Some takeaways from this fun and wide-ranging interview:

[6:00] If you want to attract great Buyers Agents build a strong foundation first. You cannot add buyers agents and/or Inside Sales Agents until you do the following:
Build a strong administrative support staff
Have a good inventory of listings
[9:25] “It’s not how much I made, it was how much I kept.” How she kept expenses low and profits high.
- She learned how to do things:
- Quickly
- Inexpensively
- Still with Five-Star service
- [10:40] Profitability benchmarks for solo agents and teams
- How she managed to make 52 contacts (Not 50) per day for YEARS (hint: it’s all about systems and leverage)
- How Cathy was able to "P.L.A.” every day and go home by 5:00 p.m.
- Why the personal bucket is not allowed in the office but squirt guns and water guns are allowed!
- Her approach to training and onboarding new hires (“Nobody comes to work for you hoping they can screw everything up!”) and the four phases of learning:
Unconscious incompetence
Conscious incompetence
Conscious competence
Unconscious competence

Reach out to Cathy on LinkedIn: https://www.linkedin.com/in/cathy-anderson-1520a011/

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing

Follow Pro R.E.A. Staffing on social:

FaceBook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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Lin Realty is proof of what is possible when real estate agents focus on building a real estate business not just being a successful solo agent. From day one, Eva and Joe had a vision for their business, and they executed on it relentlessly. They also stayed true to their values, and as a result, they became one of the top teams at Keller Williams Realty within four years.

There are so many great takeaways from this interview. One of my favorites is the idea of hiring a “Wow Coordinator”. You haven’t heard of a Wow Coordinator? Well, listen and be prepared to be floored.

Other key takeaways:

Fear setting vs. goal setting
How building a culture focused on service and personal growth impacted their success
Showing Assistants vs. Buyers Agents
Vision statements
Building clients for life

We are currently hiring a Showing Assistant for Lin Realty. View the job ad and apply.

Learn more about Lin Realty Group.

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing

Follow Pro R.E.A. Staffing on social:

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Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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Ben Weil is a top producing commercial real estate agent in San Francisco's East Bay. He designed his business to allow him to travel and work more than half the year remotely. Ben believes in growing a team to create leverage and provide a higher level of client service. And, he figured out how to develop talented salespeople from the ground up to create the business and the life he wants.

In this interview, Ben shares how he changed one Junior Agent’s life by taking him out of a $24k annual salary sales job and showing him how to earn $220k in commission in his first year as a commercial real estate agent. According to Ben, the Junior Agent paid off his student loans, bought a car AND put a down payment on a house. Can you imagine going from $24k to $220k on ONE year?

Ben’s story is a remarkable and inspiring journey.

Learn:

Why Ben prefers to train brand new agents
How he structures his training and mentorship program
How he balances being one of the TOP commercial agents in San Francisco with his love of travel
His “keys to success” in commercial real estate

Ben is hiring! Learn more about Ben’s Jr. Agent Training & Mentorship program.

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing

Follow Pro R.E.A. Staffing on social:

FaceBook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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If you have ever heard a business coach say, “one key hire can help you double or triple your business of the next 2 to 3 years,” and thought that seemed impossible then you need to listen to this interview.

Michelle is a Licensed Director of Operations in the Seattle area. A few years ago she transitioned from commercial real estate into residential and joined forces with a driven, growth-oriented agent. Eighteen months later the business doubled in volume. A few years after that, they grew from a team of two to a team of five.

In this wide-ranging interview we talk about:

Why she didn’t accept another job offering a higher salary.
How knowing and connecting with her boss’s values impacted their success.
Questions she always asks potential new employers when she is being interviewed.
How she sets boundaries around working hours.
Why agents cannot “dump and run” even when you hire an experienced admin.

If you are in the Seattle area and you are looking for a Director of Operations for your team email me to learn more about Michelle. Vanessa@proreastaffing.com

Follow Pro R.E.A. Staffing on social:

FaceBook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

YouTube: https://youtube.com/proreastaffing

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

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Alexander ("Zander") Lurie's journey to becoming a top producing Realtor in San Francisco is defined by his singular focus, determination, and drive. Zander has been a long-time client of mine which means I have had the pleasure of watching Zander's business grow and change over the last several years. Today he is ranked among the top 1% of realtors in San Francisco.

Pro R.E.A. Staffing is currently searching for a new Operations Manager for Zander's thriving team. In this interview, Zander and I explore how he achieved his current level of success, what he has learned along the way, and what he is looking for in his next hire.

In this podcast, learn how Zander:

Continually hones and evaluates his vision, mission, and values
Structures his current team and his plans for future growth
Defines the job of Operations Manager—what that title means to him, and what he expects from the person in that role
Evolved as a boss and leader of his team

Apply to The Lurie Group's open Operations Manager role: https://www.proreastaffing.com/careers?rpid=uN9-TXPOdQY

Learn more about Zander Lurie: https://luriegroup.com

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing

Follow Pro R.E.A. Staffing on social:

FaceBook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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Today we explore the role Transaction Coordinators play in the real estate process. We talk about how to become a transaction coordinator, what a “day in the life” is really like, and the pros and cons of working as an independent TC. If you are exploring careers in real estate, you will want to listen to this podcast.

Paisley Vartanian is a 15+ year veteran of the real estate industry and a professional Transaction Coordinator. She has worked as an in-office TC and as an independent Transaction Coordinator.

Reach out to Paisley:

info@assistant.realestate

https://www.assistant.realestate

https://www.linkedin.com/in/paisleyvartanian/

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing

Follow Pro R.E.A. Staffing on social:

FaceBook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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One of the best things about building a career in real estate is that your path is, for a large part, undefined and YOU have an incredible amount of control over the trajectory of your career. Scott offers an inspiring example of one way to build a successful career in real estate.

Scott Shuman was one of those lucky people who knew that real estate was his passion at an early age. He turned a high school internship into a massive opportunity and today, at the age of 27, he is the COO for the Sue Adler Real Estate team in Short Hills, NJ.

Scott's story proves that age is just a number and talent, drive and ambition matter more than anything else. In this wide-ranging interview, we talk about how "front loading" your working years can lead to far-reaching opportunities, how he navigated managing people who were twice his age, and how he created his current opportunity.

Learn more about Scott: https://www.sueadler.com

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing

Follow Pro R.E.A. Staffing on social:

FaceBook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

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Follow the remarkable career journey of Danielle Glew, Team Leader, and Lead Listing Specialist to the Hoffman Murphy team in Hermosa Beach, CA. Danielle joined the team as the Listing Coordinator and over the past nine years grew into her current role and is on track to become CEO of the team.

Danielle's story is an inspiring example of how a real estate agent can create a legacy business with one key hire. You'll also hear about:

The role the team's culture played in her professional development, and how it has impacted the team's overall success.
What happens when the right people are placed in roles that are the best fit for their skills and talents.
How the Hoffman Murphy team approaches the hiring process and how they protect and enhance their team's culture with each strategic hire.
Danielle's approach to holding the team accountable and why this is so important.

You can learn more about Danielle at https://www.hoffmanmurphy.com

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing

Follow Pro R.E.A. Staffing on social:

FaceBook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

offeracceptedpodcast #realestateteam #proreastaffing

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What is it like to step into an Operations role on a busy real estate team when you have ZERO real estate experience? Margaret's Smith shares her journey from her first day on the job to the point where everything finally clicked, and she could wrap her arms around the business and take charge. This is a story about preserving through the hard things and commitment to a broader vision. It's also about a special relationship between a Team Leader and his Director of Operations based on mutual respect and a shared desire to encourage others in reaching their full potential. Margaret offers a shining example of what is possible when Talent is supported and given continuous opportunities for growth.

You will hear:

What it took to "learn the ropes" and the challenges Margaret faced during her first year in real estate.
How she fulfills her role as Culture Keeper for the team and some of the specific strategies she uses to maintain and improve the culture of the team.
Margaret's commitment to the Keller Williams hiring process called Career Visioning and the difference it has made in her own life and the success of the team.
The dynamic between her Team Leader and herself and how they work together to run the Pickett Street Real Estate team.
How she leveraged her experience as the Director of Operations into an opportunity to coach and train other administrators.

You can learn more about Margaret here: https://www.facebook.com/MargaretMacaulaySmith

Check out the Finely Clicked podcast: https://soundcloud.com/pickettstreetproperties

For even more resources for growing your career or growing your real estate business visit our YouTube Channel.

Follow Pro R.E.A. Staffing on social:

FaceBook: https://www.facebook.com/proreastaffing

Instagram: https://www.instagram.com/proreastaffing

Twitter: https://twitter.com/prorejobs

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: vanessa@proreastaffing.com

offeracceptedpodcast #realestateteam #proreastaffing

Offer Accepted: Recent Episodes

Vanessa Rosenblum

realestate #followupboss #crmsolutions

realestate #recruiting #consulting #jobseekers #opportunities #coaching #career #interview #hire #train #develop #search #learn #grow #agent #admin #assistant #marketing

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