The MSP Show: Recent Episodes
The Digital Nomad Podcast
Where can you turn to speak with the movers and shakers in the IT industry? The MSP Marketing Show is your source for up-to-date business info.
Scott Wright is the CEO of Click Armor, a cybersecurity education company specialized in working with MSPs around the world to help them educate clients on cybersecurity. Check out their website at https://www.clickarmor.ca and their free phishing education site at https://www.canibephished.com
Want a great solution to provide to your MSP clients? Thought about offering SD-WAN solutions for your "Work From Home" clients. Check out what Brad Fischer from RabbitRun has to say about the opportunities for small to midsize businesses. Discover more about RabbitRun at https://www.rabbitrun.io
Colin Know has helped grow and grown numerous IT service organizations and SaaS solutions over his 20 year IT career. Starting with a small outsourced IT company in 2004, Colin then started XCEL Professional Services in Calgary and PassPortal MSP in the 2010's, which he successfully sold. Now, Colin leads up Gradient MSP, a data modeling and decision-making SaaS/AI solution that helps MSPs make better business decisions.
Sign up for Gradient MSP today at https://www.meetgradient.com
Joseph Brunsman of CPL Brokers in Maryland knows a thing or two about MSPs and cyber insurance. Why do MSPs need cyber insurance now. Find out what you need to know to protect your assets, your business, and your family and the families of everyone you employ. Discover more about CPL at https://www.cplbrokers.com
Tune into Joseph's Youtube channel at https://www.youtube.com/channel/UCy_OZBxt9Um9zjsp_9qtsWA
Get Joseph's book at https://cplbrokers.com/book2
Pete Matheson ran a highly successful MSP business in Southampton, England. Pete sold his business in March 2020, prior to all the lockdowns with COVID (talk about timing), and has now launched a thriving business coaching practice, helping MSPs understand everything they need to know to run a highly profitable and successful MSP business. Pete joined Stuart Crawford from https://www.ulistic.com to talk about the importance of video marketing amongst other things on this week's MSP SHOW.
Learn more about Pete and what he is up to at http://www.petematheson.co.uk.
Are you 100% confident that all the data on your customer computers is removed when retiring systems? White Canyon Software's WipeDrive is the perfect solution for MSPs looking for a great data erasure. Mention the MSP Show when talking to Paul Katzoff and get 20 seats for free. https://www.whitecanyon.com/
2021 is starting off on the right foot for the team at NST and Certus Technologies. How? These two great MSPs have joined forces as of Jan 1, 2021, to expand their IT services across New York and New Jersey
Greg Edwards knows a thing to two on how MSPs can make some serious revenue. Want an easy way to win new business and make more money...have a guaranteed way to stop ransomware. Learn more at https://www.getcryptostopper.com
Want to hire a great MSP technician? Not sure where to turn? Eric Muth shares how Support Adventure helps you overcome all your technician hiring and management challenges.
Learn more at https://www.supportadventure.com/
Earl Foote is a leader in the Salt Lake City market and helps organizations overcome their IT services issues. Earl shares insights with Ulistic's Stuart Crawford on how to build community and ultimately their business.
Yes, you can become an authority in the MSP market in just 90 days. How? Simple. Publish your book. Andrea Albright from Beverly Hills Publishing shares insights on how you can become the authority in your business community in just 90 days. Learn more about Andrea and her services:
https://www.andreaalbright.com/
https://beverlyhillspublishing.com/your-movement
You've seen the commercials on your favorite cable news channel, North American based antivirus for home users and small businesses...but did you know that PC Matic is a viable solution for MSPs and their clients? Corey Munsen joins the MSP Show to talk about the important role PC Matic is playing to help secure small businesses and also help the MSPs offer their security solutions. Learn more at https://www.pcmatic.com/msp.
Are you trying to sell Co-managed IT services or vCIO services to the leadership of a company or any other position of authority? How do you get the attention of the CIO? What strategies will get you in the front door? Jeff Ton is the author of "Amplify Your Value" and shares insights on how MSPs today can amplify the value in their services to corporate leadership and those looking or in need of Co-managed IT Services and vCIO Services. Get Jeff's book at https://www.ulistic.com/amplify.
Doug Miller is the CEO of Brightworks Group in Indianapolis (https://www.brightworksgroup.net/) and specializes in cloud services and cloud architecture for many industries including architectural, engineering and construction companies. Doug and Stuart Crawford discuss the world of cloud services in the AEC market and many other topics related to running a successful MSP business.
Want to get into the world of Co-Managed IT Services? Cam Roberson of Beachhead Solutions has some ideas and strategies to help you get there. Visit his website at https://www.beachheadsolutions.com/
How are you making decisions in your business? Using data or trusting your gut? GrowthForce's Stephen King joins Stuart Crawford on the MSP Show to discuss making sound business decisions using data and the potential positive impacts on your organization.
Wil Buchanan from Philantech3 in Spokane, WA understands the importance of what a solid MSP marketing foundation built on StoryBrand and They Ask You Answer can bring to an MSP business. Check out how his approach is positioning Philantech3 as the top MSP in Spokane.
Ilan Sredni from Palindrome Consulting (https://www.pciicp.com) talks about the role cybersecurity plays in a COVID19 world.
Stuart Crawford, MSP Marketing specialist and Jeff Altom from Core Vision IT Solutions in the Milwaukee area get together to chat about all things THEY ASK YOU ANSWER and why this approach is sound for all your MSP Marketing activities.
When organizations in Las Vegas need high quality IT services, NSA delivers. Cameron Call is the operations manager for NSA, a leading managed IT services company working with casinos, healthcare, and other compliance/regulatory-driven organizations. Check out nsa-nv.com.
When businesses in New Jersey, New York or Connecticut need reliable cloud technologies, they call Joe Cannata with Techsperts. Joe and his team are seasoned professionals with Microsoft 365 for small to midsize companies. Learn why Joe is bullish on the Microsoft 365 platform.
If there is one thing Phillip Baumann of BoomTech, Inc. in Boca Raton understands is that processes drive success. BoomTech is a leading MSP in South Florida and is anchored in systems and processes in every corner of their business.
Don Baham with the Kraft Technology Group sits down with MSP Marketing professional Stuart Crawford to discuss the importance of managed IT service companies having a strategic media and PR strategy...plus other topics.
Holden Watne with Generation IX in Los Angeles joins Stuart Crawford to talk about working with family, the future of managed IT services and what managed IT service companies need to know now to prepare for the future.
Nick Hess is an IT services professional with SureTec IT in Portland OR. Nick joins MSP marketing professional Stuart Crawford on what it takes to run a professional IT services firm and make a difference with his clients.
Andrew Medina, Frank Merino, Steve Zoberg and Kristin Graham from Forthright Technology Partners share their insights into being a top IT services company in Fort Lauderdale and South Florida.
Chuck Lobert is one of the voices of the Tech Talk Detroit podcast and manages sales and marketing for Vision Computer Solutions in the Detroit metro area. MSP Marketing professional Stuart Crawford and Chuck discuss the role of podcasting as part of an MSP marketing strategy/.
Darrin Carr joined the Ulistic High Performance Club to share insights into attracting and retaining the best talent without paying a small fortune.
George Bardissi, CEO of BVoIP understands a thing of two about helping MSPs market their services. George, also a successful MSP business owner in Philadelphia shares insights on how MSPs can not only survive COVID19 but thrive as the global economy starts to wind back up.
Rick Thomas with ProTechnical in Reno, NV and Portland, OR has a great new way to price managed services. What has Rick figured out? Check out some of the differences on how Rick delivers managed IT services with ProTechnical.
Matt Mercier has built Acapella Technologies, an NH IT services company using effective business networking strategies. Matt is unique in the managed IT services industry, not only does he build effective business relationships with centers of influence, but he also partners with his competitors. Learn how Matt continues to build Acapella Technologies as a top MSP in New Hampshire.
When John Beyer started Realized Solutions, https;//www.myrsi.com, in Southington, CT, he knew there was a better way to deliver IT services for businesses throughout New England. Learn how John and his team can help businesses who need reliable IT services and realize now is the time to make a great decision.
Asking yourself? Does my IT company in the Baltimore/Washington Metro area give us a competitive advantage? If the answer is no or I don't know...then you need to speak with Mike Shelah and Russell Smith at Advantage Industries. https://www.getadvantage.com. Advantage Industries is a managed IT services company focused on providing proactive IT services, strategic IT advice and forward thinking solutions for small to large business from Baltimore to Washington.
Offering cybersecurity solutions to your MSP customers? How do you know it is working? Eric Martin is with Vanta (https://www.vanta.com) and they are the leading SOC II Auditing software company in the managed IT services channel. If you are offering cybersecurity solutions to your customers, Ulistic suggests that you connect with Vanta and have a discussion with Eric and the team right away.
Brian Johnson with http://www.gozynta.com met up with MSP Marketing professional Stuart Crawford to talk about the world of Managed IT Services during the COVID-19 crisis. Lots going on with remote workforces and the changes happening in our community. Brian also introduces us to a new world of sending in support tickets into ConnectWise. Check this podcast out and don't forget to subscribe.
Thinking about offering vCIO and Fractional CIO services as part of your managed IT service offerings? John Laub is with Gray Leaf Technology Consultants (https://www.gograyleaf.com/). John talks about how his tool helps managed IT service providers help work with clients to make sure they have the right IT solution, budgets planned and much more.
The Managed Services Provider (MSP) Partnership Program provides products that will grow your client base, generate revenue, and enhance your relationship with every client. We've developed a client portal that will give you complete insight into your client's status, strategic direction, statistics, and also provides a portal for the client to view the stats you need them to see. Fully customizable.
There is no argument that the world is changing and will change....regardless of how long this COVID 19 crisis last. Paul Berndt of NetVPro and Stuart Crawford discuss the future of managed IT services in a remotely connected world.
Myles Olson is a partner with Solomon Financial in Canada. Based in London, ON, Myles helps managed service providers and small business managed their finances, make sound investments and assist on the road to financial freedom. Learn more at https://www.solomonfinancial.ca/.
Dan King from K2 Technologies (https://www.k2technologies.net) is one of the US's top authorities on Microsoft Office 365 and how organizations can take advantage of Microsoft solutions to make an impact on organizations in a post COVID19 world. You don't want to miss Dan's insights.
Karl Bryan is an experience business coach and shares great insights into not only winning new business and surviving the Coronavirus pandemic. Karl talks about how you can thrive during this global crisis. This is worth the 60 minute listen. Check out Karl's website at https://www.focused.com.
Arlin Sorensen has build solid businesses and survived countless economic downturns, but nothing like COVID-19. Listen in on Arlin's savvy advice for managed IT service companies.
Ken Dwight is known in the MSP channel as the "The Virus Doctor", check out his website at https://www.thevirusdoc.com/.
Stuart Crawford and Ken discuss what is happening with the Coronavirus in Houston. Ken also offers up insights into the cybersecurity threats since the emergence of COVID-19.
Kevin Launey is one half of the great leadership team BIOS Technologies in New Orleans. Kevin has seen disasters before, from Hurricane Katrina to Coronavirus. Kevin shares how BIOS Technologies is dealing with the issues at hand while continuing to win new fans and even future clients all when a global pandemic. Sure, Kevin could have sat back and waited for the coronavirus to take its course, but that is not the BIOS way. Kevin, David and the entire team at BIOS Technologies are making a difference as the business world deals with the outcome of COVID-19. Learn more about BIOS Technologies at https://www.biositgroup.com
Randy Steinle is a compliance and cybersecurity specialist and part of the Cyber Trust Alliance. Check them out at https://cybertrustalliance.org/
Randy and Stuart discuss what is happening with the coronavirus pandemic in the Austin area plus what's going on in the cybersecurity world and how cybersecurity is affected during the coronavirus pandemic.
Don't throw in that towel just yet. Blake Schwank and Curtis Hyde from Colorado Computer Support share their approach to working with clients during the COVID-19 pandemic. How to continue to drive net new sales, create new revenue and take great care of your customers during a major crisis like COVID-19
Lester Keizer is a long time industry friend and colleague. Lester has experienced many important life and business challenges. What can we learn from an industry veteran like Lester? Check out this podcast on surviving coronavirus and COVID-19 plus additional other life changing lessons.
Stuart Crawford, MSP Marketing consultant with Ulistic invites Darrin Carr from Carr Talent Acquistion to discuss strategies around hiring key employees during a tough economic crisis and global pandemic
Stuart Crawford, MSP Marketing professional is joined by Jim Beach from School For Startups radio to chat about marketing an MSP practice in 2020. What do you need to know to be successful and what trends should you jump on. Learn all of Stuart and Jim's secrets to marketing success and hit the ground running in 2020.
Is your MSP website up to ADA Compliance standards? Anthony Buonaspina from LI Tech Advisors (https://www.litechadvisors.com) and Thomas Fafinski from Virtus Law discuss what it takes for your MSP website to meet ADA compliance standards.
GO Concepts (https://www.itfordd.com) is based in Lebanon, OH and focuses on providing IT services for the Developmental Disability community in Ohio. When it comes to selecting a high specialized vertical, John Gambill Jr has it figured out.
Doug Hazelman from MSP Voice recently invited Stuart Crawford, CEO of Ulistic to discuss his journey as an MSP Marketing professional. Does Stuart really understand what it takes to be an MSP marketing professional and how Managed IT Services can use marketing more effectively?
What PSA is best for your managed IT services company?
Well, the gloves are off and in this MSP Show, we invite two of the top MSPs in the United States to share their opinions on which PSA is the right PSA for your managed IT services business.
Aaron Fox from Buffalo Computer Help (https://www.buffalocomputerhelp.com) and Shane Kimbrel from Data Magic Computer Services (https://www.datamagicinc.com) share their experiences. Who will rule supreme? ConnectWise or Autotask?
Tune in here was Aaron and Shane have to say about their experience with these two top PSA tools.
The MSP Show welcomes a new regular contributor, Thomas Fafinski from Virtus Law in Minneapolis/St. Paul. Check out their website at https://www.virtuslaw.com/.
Tom and Stuart Crawford talk about the importance of having a Master Services Agreement and what could happen if you don't have an all inclusive agreement with your customers. We'll also share what goes inside your Master Services Agreement, what can be changed and how often and alot more legal information for MSPs.
Note: This show is not intended to provide legal advice. Consult with your attorney/lawyer to ensure local regulations are covered.
Success isn't something that comes easy. Ash Bonebrake and Brian Loughlin from the Washington DC Metro area's Intelice Solutions (https://www.intelice.com) know this first hand. Brian and Ash tell their story on how they became a successful MSP in the Washington DC metro area.
Ray Orsini knows a thing or two about business telephone services. Thinking about offering business phones in your managed IT services business? OITVOIP is one of the top resellers of business telephone services for managed IT services providers. Ray and Stuart Crawford sit down for an in-depth discussion on why adding business telephone services to your managed IT services offering is a very strategic play for MSPs in 2019.
Tony Tighe is perhaps one of the best-known media personalities in Calgary, AB. After 40 years of broadcasting, Tony retired from the media spotlight in August 2018.
Tony joins MSP Marketing professional Stuart Crawford to talk about how managed IT service companies can leverage the media to share information, promote thought leadership and ultimately win new business opportunities.
Check out Tony's insights into the world of media and PR.
References in the interview include:
David Meerman Scott - New Rules of Marketing and PR - https://www.davidmeermanscott.com/books/the-new-rules-of-marketing-and-pr
Marcus Sheridan - They Ask You Answer - https://marcussheridan.com/they-ask-you-answer/
Tony Tighe's website - http://www.tonytighe.com
What is killing more MSPs...Distraction and all these endless coaches who are going to save your business. You don't need these distractions in your MSP business. After all...haven't you heard the old saying, those who can't do...coach! It's true.
Turn off the distractions and focus on the only feedback that truly matters. Your clients.
Not getting the results you want from your MSP marketing? Look in the mirror first.
The amount of effort you put into your marketing efforts will determine the results you'll achieve. Pretty simple formula.
How much do you love your MSP clients?
In this episode of "From The Driver's Seat" MSP Marketing professional Stuart Crawford talks about how much MSPs love their clients.
Infiniwiz, a Chicago IT Services company has a horror story about one of their clients and ransomware. Dmitry Rudman, founder of Infiniwiz shares his experiences with ransomware and trying to obtain bitcoins for one of their client who recently had a serious ransomware infection.
Did they learn?
Tune in to hear the story with Dmitry Rudman and MSP Business Marketing consultant, Stuart Crawford.
Time for a new cyber security company? Need a robust firewal for your business network?
Find out why these three top managed IT service companies consider Fortinet as one of the best.
Our Fortinet panel is:
Joe Young with Healthcare IT Services company, GDS in Boston
Adam Fadhli with Beaumont, TX Computer Services company Discovery IT
Ernie Sherman with Ottawa IT Services company, Fuelled Networks
These great managed IT service companies share their experiences partnering with Fortinet for all their firewalling, network security and cybersecurity solutions for their clients.
If I had a nickel for every MSP that told me that dentists are cheap...I'd be a millionaire by now. Many managed IT service companies overlook how fruitful the dental industry can be. Daniel De Steno from NOVA Computer Solutions and Michelle Hambidge from the Dental Integrators Association discuss the opportunities for IT service company wanting an awesome vertical. The dental market affords MSPs today a great environment to grow their businesses.
Want to grow your managed IT services business? In 2019, marketing a MSP is going to take on a whole new dimension. MSPs now need a community manager. A community manager is the conduit between your target audience and the managed IT services business. Doug Hazelman from Cloudberry Labs and MSP Voice joins MSP Marketing professional Stuart Crawford from Ulistic to share experiences in building a robust online community and the impacts on managed IT services success and failure.
Arnie Bellini, CEO of Connectwise nailed it. All MSPs have a social responsibility to protect their client data. Watch Arnie's full keynote from IT Nation 2018 here https://www.youtube.com/watch?v=csjMxc4q7EM&t=1682s. The entire youtube video is amazing but the last third really drives home the point of MSPs owning the responsibility of cybersecurity for their clients.
Need help marketing your managed IT services business and wanting to steal business away from those MSPs who still don't understand the importance of a great cyber security offering...talk to Ulistic at https://www.uistic.com.
Thinking about going vertical with your Managed Services business? Join three MSP business professionals as they share their journey.
Chris Michalec with Parkway Tech - https://www.parkwaytech.com
John Gambill Jr with GO Concepts - https://www.itfordd.com
Mike McWilliams with Reliable IT - https://www.rithealthcare.com and https://www.ritbanking.com
Never lose a customer again! A simple strategy isn't it. Author Joey Coleman and MSP Marketing strategist Stuart Crawford sit down and discuss concepts that position your managed IT services business to never lose a customer again. Learn more about Joey Coleman at http://www.joeycoleman.com
Want an immediate turn off? Say no to a client or tell them you don't do something. Here is the reality! You're the CIO or the IT Manager, it's your job to source out everything related to technology that a client asks for. If you don't, they find someone else. Learn more about Ulistic at https://www.ulistic.com
What can you learn from an established CEO of a top healthcare IT consulting company? Sandra Loftin, CEO of Hits Tech (https://www.hitstech.net) shares her experiences in running a top healthcare IT solutions and IT consulting company.
Traditional Search Engine Optimization is dead! Long live SEO! SEO is not dead, of course not. People are still turning to Google to get answers to their top questions. But, traditional SEO and SEO strategies are being killed off. Is it time to review your SEO strategies. Learn more at https://www.ulistic.com
Have you lost your mojo? Passion tank running low? What do you do when you lost your drive to running a successful managed IT services business?
Want the secret to MSP marketing success? Be a media marketing company first. Yes, today's successful organizations understand this key factor in the success of their efforts. They understand the importance of being a media company first, marketing company second and whatever they do third.
How do you win in today's managed services world? Simple. There is only one answer. You have to out hustle and out grind your competitors every single day. Not when you feel like it. Every single day. If you're not winning in today's marketplace, then you need to look into the mirror and take stock in your efforts.
Questions...visit https://www.ulistic.com
Who's on your team?
Are you surrounded by DOERS or people who sit back and wait to be told what to do?
What success in business? Surround your business with doers and get rid of the people who just sit back and wait. Why? It's obvious, doers get stuff done.
Want a doer for your MSP marketing company? Visit https://www.ulistic.com
What information is out on the Internet about your clients and customers. ID Agent is a channel-friendly organization that offers dark web scanning and monitoring for MSPs and their clients.
When Marcus Sheridan faced desperate times with his pool business in 2008, he needed a better way to attract new business. Marcus immediately started to answer the questions his customer had with fiberglass pools and presto, the new business started to present itself.
Today, River Pools and Spas is the top pool company in the Mid-Atlantic and the entire US.
How can managed IT service providers benefit in the same way? Start answering the questions your prospects and customers have.
There is no magic wand or secret sauce to winning in the MSP space. For everyone who says to follow their easy-to-follow MSP plan, they are bullshitting the hell out of you. Do the hard work and you'll win in the MSP space and grow a successful managed services business.
Learn more about how Ulistic can help you? https://www.ulistic.com
According to Joe at Channele2e, Google is planning at restricting tech support ads to combat tech support scams. What is the impact on Google advertising for Managed IT Service companies? Not sure yet. Tune in to find out.
Looking for a reliable IT focused marketing and sales organization to help grow your Managed Services business? Check out Ulistic at https://www.ulistic.com.
Most managed IT services company get a failing grade with social media. Why is that?
Simple, they don't trust the medium and they expect instant results and get frustrated when these results fail to manifest overnight.
You gotta do the hard work. You need to grind thru the 4 likes and the negative comments and continue to put in the effort.
Stuart Managed Services Marketing
What do you do when an employee goes rogue?
Do you jump up and down and scream or do you deal with it?
In this episode of from the driver's seat we discuss how to deal with rogue employees.
Are you ready to do the hard work to make some serious revenues with your managed IT services business? Or, will you be like 90% of the market and just sit back and wait for the phone to ring.
Success in sales and marketing takes hustle, grind and a commitment to do the hard work needed to succeed.
Are you ready?
Do you understand the true power of saying NO?
George Bardissi, CEO of BVoIP sat down with MSP Marketing professional Stuart Crawford to hash out the power of saying NO and why having a clear focus on the value your MSP brings to clients is essential for success.
Learn more about BVoIP at http://www.bvoip.com
Are you seperating yourself from your competition through your sales and marketing efforts?
Here is one great tip to help you great an immediate advantage with your marketing and sales.
Have questions...reach out to https://www.ulistic.com
Running Google Ads as part of your online marketing strategy. You may want to check this out. Google is now restricting advertisers of IT Services on their Adwords platform.
https://www.channele2e.com/business/marketing/google-search-restricts-third-party-tech-support-ads/
How many IT conferences do you attend throughout the year?
How many money are you spending going to IT Nation, MSP World, DattoCon, GlueCon every single year?
Are you getting value from this investment?
In this edition of the "From The Driver's Seat," we crack the seal on how much money are you wasting attending conferences when you could be putting that money towards connecting with your target audience and investing in marketing.
Connect with Stuart at https://www.ulistic.com
Do you stay up all night wondering what your competitors are doing?
Stop that stuff right now.
Your competition is irrelavent, worry about what your doing and how you can best serve the market. There is an abundance of opportunity out there. You just need to grind and execute.
Learn more at https://www.ulistic.com
How would you define your managed IT services provider business?
Back in my early days of running a managed IT services business, we were clearly a technical company. However, I was way offside. I quickly learned in order to grow a successful managed services business I needed to rapidly become a sales and marketing organization.
Fast forward to 2018. Being a marketing and sales organization is simply not enough. Managed IT service providers today need to become media organizations. A media organization that produces content to educate and information businesses and organizations who have questions about technology and how technology can help their businesses.
Have questions about becoming a media company? Visit https://www.ulistic.com and lets talk.
Carl Dixon has seen it all. Author of "Strange Way To Live" and frontman for Coney Hatch and The Guess Who, this singer that plays guitar shares his story with MSP Marketing Consultant Stuart Crawford. Carl reveals his epic journey from emotional impairment to one of his best year's ever in this 50 minute interview.
Jim Thomas is a guru when it comes to sales negotiations. Jim has mastered sales negotiations and has worked for decades helping small to large corporations.
Managed IT Services providers continue to struggle with sales and losing at the negotiation table is a major challenge for small to large MSPs. In this 30 minute session, Jim shares 6 amazing tips on how managed IT service provider can become better negotiators.
Tune in to this highly informative webcast.
Cloud service companies are sprouting up like weeds in your garden in the middle of July.
CPU, a Toledo-based MSP wants to change the cloud services market for managed service providers. Jeanne DeWitt and David Hood are longtime veterans of the managed services community. From their humble beginnings over 30 years ago developing software, CPU started offering managed IT services in the Toledo area to fill a void when their software needed supporting.
Fast forward to 2018, Jeanne and David see a growing need for cloud computing and cloud services and are turning to MSPs to help fill this void.
Sure, there are numerous cloud service companies dotting the landscape, but CPU is different, according to Jeanne and David.
MSP get to speak with the owners and not just another account manager or techy. This is what CPU thinks makes them unique in the marketplace.
Learn more about CPU's Cloud Services for Managed Service Companies at https://www.cloudservicesformsps.com
Blake Schwank is the CEO of Colorado Springs IT company, Colorado Computer Support. CCS provides IT services to the healthcare and educational market throughout Colorado. Blake shares his journey with MSP marketing consultant Stuart Crawford.
You don't want to miss this episode.
Toronto IT Support company Tektonic credits managed services marketing agency Ulistic with fuelling their growth.
Jorge Rojas credits Ulistic and the Pumpkin Plan for their growth. Tektonic works with Nonprofits and agencies in the Greater Toronto region by providing exceptional IT services and technology support.
Jorge sat down recently with MSP Marketing professional Stuart Crawford to share their secrets.
Want remarkable staff and team members for your managed IT services business?
Then John Davenjay at Bowman Williams maybe the answer to your staffing prayers.
John visited with MSP Marketing specialist Stuart Crawford from Ulistic to speak about staffing issues with managed service companies.
When it comes to sales...there is no one better than Chris Hamilton.
Chris is the founder of "sales tip a day". A great website full of awesome sales ideas, strategies and tips for the best sales professionals in the technology solutions provider community.
Chris and I have been friends for a number of years and he is someone I call upon to answer even my tough sales questions.
Want to know a couple of great new sales tips? Tune in now.
The Virus Doctor Pays The MSP Marketing Show A "House Call"
Ken Dwight is known in MSP circles as "The Virus Doctor."
Inside this edition of the MSP Marketing Show, Ken and Stuart Crawford discuss the opportunities facing today's managed service providers when it comes to malware and virus removal.
Ken is an industry expert on all things MALWARE. A seasoned professional with my years of experience, Ken now trains IT service techs and MSPs on how to remove and safeguard businesses from malware, ransomware and viruses.
Want to know the secrets to mastering LinkedIn with your managed services business?
Andrew Moon has helped numerous MSPs harness the power of LinkedIn.
Learn more at https://linkedinformsps.com/
It is no secret, customer service is lacking everywhere...but it doesn't need to be this way with your managed IT services business.
David Russell drops in for a visit to share what he has going on with Dave's Charm School.
Want to impress your customers with excellent customer service? Then tune into this 30 minute interview with David Russell and learn all about the ways your managed services business can charm your clients, increase client satisfaction and loyalty with your business.
Check it out...
Neil Patel is a well-known name in the online marketing world.
Neil stopped by the MSP show to chat with IT services marketing professional Stuart Crawford about what MSPs need to know today to master online marketing, SEO, social media and more.
The answers may just surprise you.
When Chris Michalec started Parkway Technology Solutions, he wasn't much different than many of today's managed services business.
Chris is an overnight success, 10 years in the making. Parkway Technology Solutions has grown into a leading managed services business focused on providing IT support and IT management to law offices and law firms across the United States.
Chris' success comes on the back of his hard work and efforts, but also from a conscience focus on sales and marketing. Ulistic has been Chris' go-to IT Services Marketing partner for many years and he is seeing huge rewards from working with Ulistic and his own sales resources.
Need a legal IT services company? Visit https://www.parkwaytech.com
When Darren Coleman started out providing IT services to small and midsize companies in the Lower Mainland of British Columbia, Canada, he never dreamed that we would be an MSP marketing superstar.
Darren has learned many important life lessons when it comes to marketing his managed services business. Community leadership, attention to the media, persistence and lots of effort have paid off for Coleman Technologies.
Darren shares his story on how we went from a break/fix IT guy to speaking at Harvard. Yes, I said Harvard.
If you are small MSP, you have to listen to this entire podcast. This is the exact recipe you need to grow your managed services business.
What does it take to run a highly successful managed services business in 2018?
Besides having a healthy sales pipeline and amazing marketing, operational efficiencies is high on the list.
The week's MSP show zeros in operations and what you need to know to run a super-duper MSP business that not only WOW's clients, creating an endless stream of referral business, but also allows you to make more money.
Who doesn't like that?
Stuart Selbst is a highly sought after expert in running highly successful MSP businesses and he joins the MSP show this week to talk about what it takes to become "operationally efficient". It doesn't matter if your large or small...you want to tune into this what Stuart Selbst has to say.
Do you give up to easily?
For many, success is just around the corner but for some...they quit too early.
Wayne Clements reminds us of some of the tough or hard things we need to do to run a successful business.
This is a very special MSP show. Wayne Clements is a successful business coach from Calgary, Alberta, Canada who helps business owners each day tackle many of the challenges they face.
Read more about Wayne on his LinkedIn profile at http://www.linkedin.com/pub/wayne-clements/15/11/809
Our next presentation of the “The MSP Show” on “Blog Talk Radio will be a very interesting one you won’t want to miss. Learn about creating rock-solid Partnership Agreements, including buying, selling and shotgun clauses, from Bryce Medd of The Wealthy Tortoise Financial Group.
You’ll Learn About: Why you need an insurance advisor to read your shareholder agreements.Common errors and omissions in shareholder agreements.Transactions on a shareholder’s death.Ownership of insurance.Valuation of shares.Disability and critical illness.Grandfathering. Join Bryce and MSP Marketing Expert Stuart Crawford for this 30-minute presentation so you can ensure your financial security.
The Wealthy Tortoise Inc. was launched in Vernon BC Canada in 2004. In the beginning, the company was operated under the traditional sale/transaction model.
In 2007 Bryce introduced values-based planning.
The new Wealthy Tortoise is focused on earning the title "Trusted Advisors" to the people who are part of our "Ideal Client" community. We see ourselves as part of the new generation of Financial Service Companies.
Our adage:
“People don't plan to fail...they fail to plan.” An old adage, for sure—but, as Trusted Advisors with decades of experience, we've seen it proven time and time again. Expanding on this truism, we would say "People who don't plan holistically, knowledgeably, thoroughly, intelligently and constantly ... predictably underachieve financially."
For more information visit: www.wealthytortoise.ca
“The Importance of IT Security and What Tier One Technology Partners Is Doing To Promote It.”
Our first show of the year is timely considering the latest security breaches. Keith Marchiano, VP of Sales for Tier One Technology Partners will explain how they are taking a more aggressive approach to information security. Tier One employs a layered security approach to protect their customers against today’s more sophisticated security threats.
Be sure to listen to this timely presentation and learn about Tier One’s Three-Layered Managed Security Services.
Join Keith and MSP Marketing Expert Stuart Crawford for this 30-minute presentation so you can improve your customer’s IT security.
About Tier One Technology Partners
Tier One provides Outsourced Business IT Services that help companies, agencies and organizations achieve higher levels of success. Our Strategic Outsourced IT Services and Network IT Support offers the advantages of technology without the hassle of dealing with tedious management and maintenance. Tier One’s monitoring and maintenance of IT systems provides Stress-Free Network IT Support for businesses in the Baltimore, Maryland, and Washington DC, Metro Areas.
Join MSP Marketing Expert Stuart Crawford with Network Remedy's Amon Prasad, a Bay Area MSP who also represents the North American Sales arm of Opvizor (Opvizor.com).
Opvizor is a predictive analysis tool for VMWare (essentially it is monitoring on steroids). This tool reviews your (or your clients) VMware deployment and analyses the data against over 700 rules (growing by 20-30 rules per month). It is then able to predict any pending failures that may occur due to system errors, misconfigurations, and security vulnerabilities. Essentially, it gives you time to act on these issues rather than the traditional monitoring solutions that simply tell you when thresholds are reached or things are already broken. Opvizor goes even further by providing detailed instructions for RESOLVING the errors not just telling you that you have an error.
Opvisor is a secure, cloud based solution so there is no configuration that the client has to do beyond installation of the agent and the interval of the uploads to the cloud solution.
Here is a really quick video that helps explain the solution (you will need to register though).
http://www.vmtechforce.com/see-the-video.html
This will give you a good overview and benefit to any company that deploys this solution.
The ROI for any client that deploys this solution is about 3 months (so the product essentially pays for itself within three months).
Deployment is about 10 minutes (or less). Simply download an agent and point it to your VCenter server (the brains for any VMware deployment)
Here is some more information from the Opvizor website also: http://opvizor.com/solution/
Join Stuart Crawford, Ulistic’s President and CEO on Tuesday, December 10th at 10am Eastern Time for our next presentation of “The MSP Show” on “Blog Talk Radio.” The MSP show is a weekly podcast and live online radio program that brings the best in MSP resources to you. Each week, we invite a variety of vendors and IT experts to share their opinions and information with you, and to help you grow your MSP business.
December 10th’s Show: The e-ternity Black Belt Business Continuity Maturity Model
Many executives and business owners wonder how their company compares to others with respect to disaster preparedness. There has never been a formal rating system to systematically grade one organization against another—Not until now. e-ternity has developed a color-coded system that assesses and grades a business’s IT preparedness to let then know how truly prepared they are.
Greg Onoprijenko, President, Co-Founder and Managing Director of Sales for e-ternity Business Continuity Consultants will tell you about the e-ternity Black Belt Business Continuity Maturity Model and how it provides an IT preparedness assessment based on scores from eight different categories. Businesses receive a colored belt rating that mimics the martial arts belt system (e.g., white is beginner, yellow is intermediate, brown is advanced, black is expert).
Join MSP Marketing Expert Stuart Crawford and Greg Onoprijenko, President of e-ternity for this 30-minute presentation so you can help your clients improve their business continuity.
Join Stuart Crawford, Ulistic’s President and CEO on December 9th at 2:30 p.m. Eastern Time for a special presentation of “The MSP Show” on “Blog Talk Radio.” Stuart will be speaking with Keith Jetton from Procyon Solutions about how nonprofits can benefit from using Microsoft Office 365, a cloud-based productivity and collaboration tool.
Did you know? Nonprofit organizations in the U.S. and 40 other countries around the world can get Microsoft Office 365 free of charge, or at a discounted price.*
Keith and the team at Procyon Solutions are big supporters of nonprofits in Little Rock, Arkansas, and experts in the migration and use of Microsoft Office 365. Keith will explain how by using Office 365 nonprofits can take advantage of cost savings, flexibility, secure access 24/7, syncing of calendars and email, document sharing and protection, and more!
Join MSP Marketing Expert Stuart Crawford and Keith Jetton of Procyon Solutions for this 30-minute presentation and learn how Microsoft Office 365 can help nonprofits achieve their goals.
Procyon Solutions of Little Rock, Arkansas, harnesses the power of integrated communication and collaboration technologies to provide businesses and nonprofits the increased productivity they require and demand. No matter how complex the infrastructure or how large the business challenge, Procyon provides Microsoft-based solutions that deliver improved business results. For more information about how Procyon Solutions can help nonprofits and businesses in Little Rock succeed through better IT call: 1-888-391-3626 or visit Procyon's Website and learn about their Office 365 Migration services.
Join MSP Marketing and Sales Consultant Stuart Crawford with David Russell from MANAGEtoWIN as we discuss leadership, certifications, careers and many other HR topics.
There are many ways to retain top performing employees in a strong company culture. This webinar focuses on three ways to full engage your people: (1) Conditions: Involve your employees in meeting and exceeding your key vendor program requirements. This helps them understand core goals for your company and improves your potential for more vendor funding; (2) A primary motivator for your technical staff is certifications, yet tracking them has been a manual nightmare. See how you can automate the management of your certifications to keep employees passionate about what they do; and (3) consider clearly defined career ladders that show your people how they can grow within your company. Examples will be provided. Don't miss this opportunity to strengthen your company culture, and as an added bonus: Improve your key vendor relationships as your meet or exceed their program and certification requirements.
David Russell is the “Leadership Guy” for IT entrepreneurs. He has 40 years’ business experience, mostly as a 32 year veteran of the computer channel who has been a reseller, systems builder, vendor, and founder of an HP-funded venture that hosted 1,800 online stores. His fifth book, The Company Culture Challenge, builds upon his earlier effort, Success With People, a twelve-step program for leaders addicted to poor management habits. His blog, Work Smart – Live Well is popular among a wide variety of entrepreneurs.
Join Stuart Crawford, your MSP sales and marketing consultant with Jim Thomas, master negotiation expert for a special MSP show. Jim Thomas “America’s Negotiating Coach” Jim Thomas isn’t just a bestselling author – he’s also a Washington, D.C. attorney, speaker, trainer, coach, media personality, founder and CEO of Common Ground, and one of the most acclaimed and respected negotiators in the world. For more than three decades, top organizations have chosen Jim to negotiate their most important agreements. Jim has negotiated everything from mergers and acquisitions and international business transactions to environmental, labor, and arms control agreements. A frequent television guest and a popular speaker, Jim sits on several corporate boards and teaches at the University of Washington’s Pacific Coast Banking School, the Graduate School of Banking at Louisiana State University, and at the Georgetown University Law Center. He’s a graduate of UCLA and the Georgetown University Law Center, and lives with his wife Jacqueline in Washington, DC and Sunset Beach, NC, USA.
Join Stuart Crawford, Ulistic’s President and CEO on Tuesday, November 5, 10am Eastern Time for our next presentation of “The MSP Show” on Blog Talk Radio. “Everything You Need To Know About IT Security.” Nivsys, President Stuart Budden will tell you: ·About the value of partnering with Nivsys to help with the management and security of your clients’ networks; How Nivsys can help your MSP generate revenue by offering security consulting services; and Why it’s important to have a partner like Nivsys to help with your IT security services. The MSP show is a weekly podcast and live online radio program that brings the best in MSP resources to you. Each week, we invite a variety of vendors and IT experts to share their opinions and information with you, and to help you grow your Managed Service Provider (MSP) business. About Stuart Budden & NIVSYS Stuart Budden is CEO of Nivsys, a Managed IT Services and Consulting Company based in London, Canada. Nivsys provides management of monitoring and alerting solutions, vulnerability scanning, penetration testing, hosted ITSM (IT Service Management), business continuity planning, disaster recover planning, virtual CTO (Chief Technology Officer) and IT consulting services to professional organizations and companies. For more information you can contact Stuart at: http://www.nivsys.com or 888-278-7083
Join MSP Marketing expert Stuart Crawford as the MSP Show returns to the Internet airwaves with hosted VoIP expert Carl Watene from Easy Office Phone. Easy Office Phone is now seeking strategic dealer partnerships in local areas, and holding regular webinars to provide a deeper look into the program. Looking for powerful additional revenue streams for your business? If so, Easy Office Phone is looking for dealers like you! When you become a dealer, you'll have access to a premier Hosted PBX product, available across North America and backed by one of the best-respected companies in the industry. The program offers a rich commission structure and requires no investment. We understand that your business focus is on your core offerings, and have developed a program that integrates into your existing products and services portfolio, with minimal training and administration throughout the sales cycle. We provide our dealers with a wealth of resources including marketing collateral, setup forms, e-mail templates and more. Watch the video or read the points below for the Top 10 Reasons to Join Our Dealer Program, and, when you're ready, register for an Introduction webinar to learn more. You can reach Dealer Program representatives at 1-877 341-3317, or via e-mail at: dealer-support@easyofficephone.com.
According to Bay Area IT Support firm DataNet IT, they have a compelling reason to offer FREE IT SUPPORT to business throughout the Bay Area and Silicon Valley. Join MSP Coach Stuart Crawford with Lou Fazo, Director of MSP with San Jose based DataNet IT as we get to reason why DataNet is offering free IT services to business throughout the Bay Area. There are no catches or gimmicks with the DataNet IT offering, so tune in and learn how DataNet is offering free IT support and find out the tools being used by San Jose's leading IT support firm.
Tune into the MSP Show with MSP Coach and Consultant Stuart Crawford from Ulistic. How leading MSPs are embracing server virtualization and VDI. Steve Combs from Houston IT Consulting firm IS Support joins Stuart Crawford this week as we discuss server virtualization and virtual desktop solutions. Both of our professional guests have recently returned from the VMware Partner conference in Las Vegas and are in the middle of crafting new visions around desktop and server virtualization strategies. Tune in and learn from industry leading experts.
MSP Business Consultant Stuart Crawford welcomes you to tune into another edition of the MSP Show on Blog Talk Radio. Making Money In The Clouds Do you see opportunity with Office 365 or CRM Online? The cloud presents an abundance of opportunity for MSPs and IT Service Providers if you know what to look for and how to position yourself for success. Don't believe it? Come and here how two very successful IT firms have made Microsoft's online solutions the cornerstone of their offerings. Assistus has made a name for themselves in the Calgary, AB market provide Microsoft CRM and SharePoint consulting. Office 365 combined with CRM Online is a natural extension to their practice. Ryan Mullaney may just share with you how he netted a $100,000 consulting gig with CRM and Office 365. There is money to be made in the cloud and with Office 365, tune it to learn how.
Join MSP Business Coach and host of the MSP Show Stuart Crawford as we welcome Axcient and some of their leading partners for a great MSP show. Increasing Value With Your Clients With Axcient Because downtime is never an option, Axcient's complete data backup, business continuity, anddisaster recovery solution for SMBs is built from the ground-up, delivered on an all-HP platform, and includes Cloud Continuity to ensure data and application uptime, all the time. Looking for a great BDR solution? Learn from how a few great partners and adding value to their clients and increasing revenues through a strategic relationship with Axcient. Axcient makes it easy and profitable for MSPs and VARs to deliver the ultimate data uptime solution to small and mid-size businesses (SMBs) in a wide range of markets. Axcient is the trusted and financially stable market leader, partnered with key RMMs and PSAs. Only the Axcient power of one – one vendor, one platform, one interface, can deliver such inspired data protection solutions with outstanding personal support. Learn more about Axcient at http://www.axcient.com/.
MSP Business Consultant Stuart Crawford and Roaring Penguin Software CEO and CTO David Skoll are hooking up to talk about spam filtering and why it is important for MSPs to look beyond simple email filtering. Now is the time to consider offering email archiving as part of your complete MSP offering. Roaring Penguin is a Canadian-based organization that specializes in securing business from email-borne threats and in addition helps you keep your client email archived in accordance to government regulations, compliance requirements or any other reason why you would like to store and file your email correspondence. You don't want to miss this MSP show.
What does your IT security plan look like? Is security a big concern for your clients? In 2012, you must have a security practice in place to help your clients stay concerned and productive. Security threats are always on the rise and threats exist everywhere. Join MSP Coach, Stuart Crawford and MSP Security Specialist Wendy Frank for a 30 minute discussion on how to build your own MSP security practice. Wendy will also share some tips and tricks to better secure your clients. Wendy L. Frank, President, Accell Security, Inc. and Accell Technology, Inc. Wendy L. Frank, CISSP, CISA, MCSE, MCT, is President of Accell Security, Inc. and Accell Technology, Inc., providers of Level 3 and complex technology, security and compliance consulting and project management services to small, midmarket and enterprise client organizations. She currently serves as the Public Advocacy Liaison for the CompTIA IT Security Community. A highly-certified security professional, Ms. Frank built decades of extensive experience in architecture, engineering, construction, manufacturing and non-profit finance. Prior to the founding of Accell Security and Accell Technology, Ms. Frank founded Accell, Inc., a combined technology advisory, commercial construction and general contractor firm, serving commercial and government clients from Maine to Florida. Ms. Frank holds B.Sc. degrees in Accounting and Computer Science.
There are many reasons to have a leasing program in the Small and Mid-Sized business market. With over 80% of these businesses currently leasing something a financial offering is a must in this economy. The main challenge in technology channels to starting a successful leasing program is that resellers tend to be more technical than sales oriented and they do not fully understand the value of leasing. Leasing benefits the MSP more than the client. Based on our experience working with thousands of end users, starting and managing the Ingram Micro Preferred Leasing Program as well as working with other resellers here are the benefits of having a successful leasing program. The long term benefit is capturing the customer footprint similarly to what companies like Xerox, IBM, and Dell have been doing for years. The accumulation and effective use of this data is what will increase the re-sale capture rate for the MSP 2 to 4 years down the road. This increases the value of the MSP. Addition reasons for putting this offering forward: Maintaining Margins Additional Revenue Streams Increase Average Transaction Size Accelerating Sales Cycle Increased Consumables Sales. Catalyst Finance understands the IT industry and how to implement leasing programs. By understanding the challenges noted above and by being able to ability to deliver solutions that satisfy the issues, Catalyst can implement a leasing program that delivers the desired results. Join MSP Coach Stuart Crawford and Chris Waite.
Have you picked up the new book by IT Channel HR professional David Russell and Macon IT Support Guru Robert Betzel? This is a must for any IT firm, get it here. Do you have a problem with getting any of your techs to submit their time in ConnectWise each day? What if you could automatically pay them a portion of their salary each day if they entered 8 hours of time in ConnectWise? And automatically pay them a bonus if they exceed their minimum utilization target? David Russell, VP/GM of MANAGEtoWIN, has integrated their software with ConnectWise so you can do this, and also manage your employees more systematically to increase productivity, profits, and employee personal fulfillment in their career with your company. Join us as David shares the benefits of the MANAGEtoWIN-ConnectWise integration and discusses other aspects of a strong company culture. This is a must attend for any IT firm who works with ConnectWise or who wants to manage their team more efficiently. The MSP Show is sponsored by your MSP Coaching and MSP Marketing firm, Ulistic Inc.
Steve Noel has worked a quarter of a century in the computer industry. He has worked in all aspects of this industry, hardware, software and services. He has done this as a consumer, provider, and vendor. Steve has worked the last 6 years for cloud providers helping to pioneer cloud computing.
Steve continues to keep his fingers on the pulse of the IT services market by maintaining close ties to the ‘who’s who” of the information technology industry. He does this by speaking with thousands of IT service providers and vendors each year through webinars, conferences, and in one on one discussions.
Steve is an unusual breed. One who possesses the “technical mind” of an engineer, but who somehow managed to develop interpersonal “sales” skills as well. Steve’s approach in business and sales is a highly personal one, building relationships and leveraging them to satisfy everyone involved.
Steve’s current job is helping VARs and MSPs build and run successful IT services businesses leveraging Bradford Networks cloud solution. He’s been watching the Cloud Computing age being born around us. And he knows a thing or two about it.
Thinking about offering security as part of your MSP offering. Good for you! Offering a complete security solution provides your cllients with peace of mind. Business owners want to reduce losses and increase profits That’s why they’re in business Cornerstone’s Managed Video Surveillance will not only give them the proven decreases in shoplifting, time-theft and internal theft that surveillance brings, but will also allow them to view and control their cameras anytime from their mobile device Clients can also review past footage without taking their eyes off what’s happening live. Cornerstone provides easy turn-key surveillance solutions, allowing you to focus on sales. Save time and money by not having to obtain and maintain software and hardware certifications, or keep up with ever changing product, or having to train and pay support staff. In a world of shrinking technology profits, Cornerstone’s Surveillance solutions offer both high revenue and high margin, making significant contributions to the bottom line. Join MSP Coach, Stuart Crawford with Kurt Menzies from Cornerstone for a great discussion on the opportuntiies for you to position managed surveillance solutions.
PASSPORTAL is a robust online password management system designed specifically for Managed Service Providers, IT consulting firms, or any other technology services company that is responsible for maintaining passwords and credentials for their clients. Join MSP Business Coach Stuart Crawford with PASSPORTAL President and CEO Colin Knox as we discuss why it is important for MSPs and IT Service Providers to proactively manage their client passwords and provide the required reporting when required. PASSPORTAL was designed by an IT company for IT companies. other IT companies. We have experienced the pains and struggles that you have when trying to manage and audit access of several consultants to thousands of passwords for hundreds of clients. By assigning consultants at the client level, you can be assured that the appropriate people have the password access they require – and if an On Call consultant requires emergency access to a client after-hours, a request can be made and approved for temporary access by their manager on a smartphone or mobile device. Tune in now and use promo code SPR11 ahead of the webinar to get hooked up today. Register at http://www.passportal.it
The Intel® Hybrid Cloud program, featuring the Intel AppUp? Small Business Service, enables you to provide customers with server software and services on a pay-as-you-go basis, along with the stability and confidence of on-premises hardware. You get a turnkey, remotely manageable cloud solution and your customers receive the benefits of cloud-based services combined with the responsiveness and security of local hardware. The Intel AppUp Small Business Service, an innovative software delivery mechanism and catalog of small business applications, runs on the Intel Hybrid Cloud platform, which features a scalable, pre-configured server with robust remote management capabilities. The Intel Hybrid Cloud platform also includes the Intel Hybrid Cloud software, server, and management portal. The Intel AppUp Small Business Service enables you to deliver cloud-like benefits with flexibility, confidence and a better user experience for your small business customers. Bret Costelow is a business development manager for the Intel Hybrid Cloud Team. He has spent the last 20+ years selling into SMBs and has a very broad understanding of what small business owners care about, how they purchase, and what challenges many of them face in running their businesses. Today, Bret’s role involves working closely with the MSP Channel to define go-to-market strategies and helping to turn small business IT into a utility that SMBs pay for as they consume while enabling the MSP to sell more services at higher margins. Tune in with MSP Business Consultant Stuart Crawford from Ulistic and learn how to grow your MSP business today.
Join MSP Business Consultant Stuart Crawford with Cloud ERP professional Murray Quibell for a special edition of the MSP Show. The cloud is nothing new but the apps that are moving to the cloud are surprising many. No one would have thought a few years ago that enterprise applications would move to the cloud, but they are. Accounting and ERP solutions are now showing up on the cloud landscape and Murray Quibell's firm Aqurus helps many corporations large and small move the cloud with ease. Tune in and hear what Murray has to say about enterprise applications in the cloud. Learn more about Aqurus at http:///www.aqurus.ca.
Join Coach Stu Selbst and MSP Consultant Stuart Crawford for a great MSP Show. This time we discuss MSP Marketing with our good friend Dan Goldstein from MSP help desk firm, GMS Live Expert. During our show we will discuss the basics of MSP marketing and get a vendors perspective on what we are doing. We will discuss what it takes to really get your MSP marketing strategy work and moving in the right direction. We will share tips around outsourcing your marketing and what you need to be on the look out for. Join us...
The MSP Show is on the road again! Join us from the show floor at Autotask Community Live in Miami, Florida. Special guests and insight from one of the top IT conferences of the calendar year.
Managed Services marketing professional, Stuart Crawford and MSP Coach, Stuart Selbst are ready to warm up the bus for Autotask Community Live. This show will feature talk around the upcoming industry leading event in Miami, Florida next week. If you are attending Community Live! you don't want to miss this special MSP Show. Our guests will include members of the Autotask team and your calls.
Need the inside scoop on ConnectWise Capitals latest investment in Quosal? Quosal's Kent McNall joins MSP Marketing specialist Stuart Crawford and MSP Coach Stuart Selbst as we discuss what is new with Quosal. If you are a ConnectWise user or Quosal supporter, you don't want to miss this special MSP Show.
The Stu and Stu MSP show is on the road. Join MSP Marketing specialist, Stuart Crawford and MSP Coach Stuart Selbst from Dallas, Texas. How important is your business networking? Since we are at one of the top MSP shows in the calendar year there is no time better than now to help MSPs understand how to effectively networking their businesses.
MSP Consultants Helping MSP Partners Join MSP Marketing specialist Stuart Crawford and Master MSP Coach Stuart Selbst for the STU and STU MSP SHOW. Our guest this week is Tigerpaw's President, James Foxall. James will help shed some light on how his team at Tigerpaw is helping MSPs through our slow yet recovering economy. Join for an open discussion current MSP happenings and also what the three of us see in our crystal MSP balls on what is next.
Join MSP Business Coach Stuart Selbst with MSP Marketing Professional Stuart Crawford and talk client services.
Awesome client service creates armies of raving fans who can't stop talking about you and singing your praises. We all heard about the benefits of rock solid word of mouth marketing that spreads like a California wildfire. Now join Stu and Stu as we share our tips to creating strong and effective client services that rock your MSP world.
Leadership is essential for our MSP businesses to thrive. What type of leader are you? Join Angel Rodriguez with MSP Marketing Professional, Stuart Crawford for a discussion on Leadership in business today.
Tune in and get a few great tips to help with your leadership development today.
Join MSP Marketing Professional Stuart Crawford with Ken Thoreson from Acumen Management as we discuss the importance of sales management as the economy starts to recover from the latest down turn.
Ken recently had an article published with Microsoft on Sales Management in the recovering economy, now Ken joins the MSP Show to discuss this valuable key metric in the success of any MSP business.
Join Calgary Consultant and Calgary Social Media Consultant Stuart Crawford with Michelle Pearson from Perspectives3 and Wunjo Interpersonal Skills as we chat about doing business with people.
The world is overloaded with technology and many are losing the art of doing business with people. Stuart Crawford and Michelle Pearson will share concepts on forming strong and meaningful relationships with people.
Join us for this 30 minute discussion and learn some great concepts on doing business with people.
Join Calgary Consultant Stuart Crawford from your local Calgary Search Engine Optimization and Social Media Consulting Calgary firm Ulistic with Michael Hollauf, founder and CMO of MindMeister.
Michael Hollauf
Founder and CMO
Michael Hollauf is one of the founders of MindMeister and is responsible for the company's Marketing and front-end Product Management. Michael's career began after successfully completing his advanced science degree in Telematics, awarded by the University of Technology, Graz, in March 1998. Prior to establishing MindMeister, Michael spent three years in Munich and five years in the UK, working at the London Hyperwave office as Director Product Marketing, overseeing strategic product planning of the company's web-based Enterprise Content Management solutions. While concentrating on external product development projects, Michael recognised the potential of outsourcing to Eastern Europe and decided to establish his own company with his long-term friend and colleague Till. This was the birth of Codemart, which was later renamed to MeisterLabs.
The two founders Michael Hollauf and Till Vollmer set out to create an new kind of mind mapping application, one that leverages the benefits of visual thinking and combines them with the new "SaaS" delivery paradigm (SaaS stands for Software as a Service). Once your productivity application is in the cloud you are not bound anymore to your desktop computer, you can support real-time collaboration and be open to other web services. MeisterLabs' vision is to capitalize on the power of visual thinking and cloud computing to support creativity and innovation across businesses and academic organizations.
Join Calgary Social Media Marketing Professional, Stuart Crawford with Volker Mendritzki from CF Marketing as we discuss creative and innovative ways to market business as we look the stretch of 2010.
Stuart and Volker both serve the Calgary markets in many different marketing capacities.
Join Calgary Consultant Stuart Crawford with Karl W. Palachuk a business owner, entrepreneur, author, family man, father, speaker, publisher, Blogger, podcaster, and a community builder, for a special Internet radio show on the power of Work and Life balance.
Karl has owned KPEnterprises, his Sacramento technical consulting company has been serving the California Capitol since 1995 and Great Little Book, his publishing house provides services to the community since 2003.
Relax Focus Succeed is one of Karl's seven books. He has presented the message of Relax Focus Succeed to audiences from Las Angeles, CA to Amsterdam in the Netherlands. And now on our Small Business Radio show.
In addition to simply writing and speaking about a balanced life, Karl works hard to keep balance in his life. He suffers from Rheumatoid Arthritis, an immune disease that limits his activity level and forces him to find ways to do more with less time.
Tune in a check out what Karl and Stuart Crawford have to say about the benefits of maintaining Work and Life balance.
Tune into Search Engine Optimization Calgary specialist and consultant, Stuart Crawford with Karl Palachuk, a leader in Small Business Technology Consulting today.
Join Calgary Internet Consultant Stuart Crawford with the best in the Internet Delivered Video industry here in Canada and the US.
Link up with Varvid's Aaron Booker for a 30 minute discussion on why your business must use video as part of your overall marketing message.
Also joining our podcast will be Tish Bell from Calgary's Bizboxtv.com, a local firm who specializes in Internet video for small business throughout Western Canada.
Join Calgary Consultant Stuart Crawford with Frito Lay VP Angel Rodriguez as we discuss Leadership in today's world.
Angel recently decided that speaking on Leadership post his career at Frito Lay was needed. Having the right leadership in place for the smallest businesses right through to the largest is crucial to success.
Tune into Angel Rodriguez and Stuart Crawford for a 30 minute discussion on business leadership.
Small Business can now rejoice. Finally a telephone solution that works for their busy lifestyles and comes with no strings attached. Enter Grasshopper, a leader in helping small business communicate effectively.
Stuart Crawford, a Calgary Social Media Professional will be joined by Jonathan Kay from Grasshopper as we discuss communication strategies for small business and how Grasshopper can help all entrepreneurs succeed.
Jonathan Kay is the Ambassador of Buzz at Grasshopper, a provider of virtual phone systems for entrepreneurs. He is extremely passionate about helping / meeting new entrepreneurs and always excited to learn about their unique journey. Find Jonathan on Twitter @GrasshopperBuzz or via email at jkay@grasshopper.com.
Co-Author of Ulistic's favourite book "The Go Giver" and "Go Givers Sell More" will be joining the Orange Files to check in since his last appearance on our program. Bob Burg will be joining Stuart Crawford as we check in on Bob and John David Mann's new book "Go Givers Sell More"
Join the team at Ulistic with Dr. Leslie Roberts of GoForth Institute. GoForth specializes in training the current and future business leaders across Canada.
Chris Brogan is President of New Marketing Labs, a new media marketing agency, and home of the Inbound Marketing Summit conferences and Inbound Marketing Bootcamp educational events. He works with large and mid-sized companies to improve online business communications like marketing and PR through the use of social software, community platforms, and other emerging web and mobile technologies.
Join Stuart and Chris as we discus the human side of business.
Chris Brogan is a ten year veteran of using social media and both web and mobile technologies to build digital relationships for businesses, organizations, and individuals. Chris speaks, blogs, writes articles, and makes media of all kinds at [chrisbrogan.com], a blog in the top 10 of the Advertising Age Power150, and in the top 100 on Technorati. He is co-author of the book Trust Agents.
Join David West and Stuart Crawford as we discuss our goals around the value Ulistic can bring to business throughout North America. Join us today.
Harry Beckwith joins Canadian Business Radio to share his insights on "Selling the Invisible". Named one of the ten best business and management books of all time, Selling the Invisible: A Field Guide to Modern Marketing explores how markets work and how prospects for services--as distinguished from products--think. A treasury of strategies, Selling the Invisible will open your eyes to new ideas in this crucial branch of marketing.
Join Stuart Crawford with the team from Txtmenow.ca as we discuss texting as a form of marketing.
People are constantly bombarded with ads whether they driving or reading through newspapers or checking out websites. This happens so much that the ability for them to sway spontaneous purchases is decreasing with each passing ad. One way to stand out and retain the interest of customers is to provide them with a redeemable coupon upon texting in the appropriate code. For example, once they type in "Mrlube" to 212121 they will automatically receive a $10 coupon. The customer retains the coupon in their phone data bank and provides the retailer with a higher likelihood of it being reduced.
Join Stuart Crawford with Innovative Financial's Kyle Hansen as we discuss the Alberta home market. Recent news has indicated that the Alberta market is heating up with new home starts on the rise and sales of existing home also heading up.
Kyle and Stuart will discuss what you need to look at when getting a mortgage. Is it a good time to mortgage your home? What about refinancing?
Join us for a great discussion.
Connie L. Colenutt, Owner of Peace Works Inc. is a talented Office Administrator. BUT there’s a difference! She’s also among the Deaf & Hard of Hearing.
With the launch of her website www.peaceworksinc.com, Connie’s business has taken off. Technology in the office and social media have done amazing things for the virtual and Online office realm, hearing rarely needed. Where is it needed, again, technology in audio advances have saved the day.
She provides office over-flow services for small to medium businesses, tending to their immediate administrative needs and book keeping. Join us, as we discuss the advantages of having a Virtual Assistant in your pocket. Project by project, short term or long term contracts, flexible payment methods and quality work delivered to your email!
Through fax, email, msn messenger, and face to face meetings, Connie can accomplish your administrative or book keeping tasks or needs. With 15 years in an office environment, continual learning and education, Connie’s talents shine through. Her company stands for integrity in all business practices.
Join Stuart Crawford with Kon-strux Developments' Fran Morisset as we discuss the value Kon-strux brings to the Alberta home owner.
Kon-strux is a full-service residential Design/Build remodeling company headquartered in Calgary, Alberta. Kon-strux offers a complete array of Design/Build services including: interior design and construction project management services. Whether designing a new kitchen, new addition, basement or whole-house renovation, Kon-strux can assist you with all phases of the Design/Build remodeling process. Trust our experience and track record to guide you through the tough task of turning your dream into reality.
Join Bulletproof InfoTech's Stuart Crawford with Michael Stelzner. Michael is the founder of SocialMediaExaminer.com, a Technorati Top 100 Blog for Small Businesses that focuses on social media marketing for business.
Michael is author of the best-selling book, Writing White Papers: How to Capture Readers and Keep Them Engaged, the Social Media Marketing Industry Report and the man behind large summits, such as Social Media Success Summit.
He has presented at national conventions for organizations such as MarketingProfs, MarketingSherpa, BlogWorld and others.
MarketingSherpa calls Michael "The Grandfather of White Papers." Michael has more than 25,000 readers of his WhitePaperSource newsletter. He also has written for many of the world's most recognized companies, including Microsoft, Dow Jones, FedEx, Motorola, LinkedIn, Monster, Hewlett-Packard and SAP.
Bulletproof Business Radio is joined by Builder's Insurance Phil DaSilva as we discuss small business and what you need to know about insuring your business. Phil will answer questions like, What kinds of insurance do entrepreneurs need and how much do they need? What are the current statistics that effect insurance choice?
Join Stuart and Phil for this great conversation on small business insurance
At Park2Go Calgary Airport parking, their goal is to provide you with the most pleasant and enjoyable Calgary Airport parking service experience from the beginning to the end of your trip.
In a climate as unpredictable as Calgary’s, would it not be comforting to know that your vehicle will be cleaned off, warmed up and waiting for you when you return to the Park2Go site?
Join Bulletproof's Stuart Crawford with George Garcia from Park2Go as we highlight their business on Bulletproof Business Radio
Gaining proper work life balance, discovering your life purpose, improving your marriage, experiencing personal, professional, and spiritual success, as well as leaving a legacy are life goals we all desire.
Now it's your turn to discover what over 700,000 people worldwide already know- how the parable The Janitor offers 6 life-changing directives that will breathe new life into your home and work!
Gaining proper work life balance, discovering your life purpose, improving your marriage, experiencing personal, professional, and spiritual success, and leaving a legacy are not easily achieved in today's fast paced pressure filled world.
Let's face it, most of the time life feels like a rat race, exhausting, and down right tough. We have all, at one time or another thought to ourselves "there has got to be more to life than this!"
The Good News- there is!
The 6 Directives offered in the The Janitor will help you discover and experience authentic success and happiness in life -both at home and at work.
If this sounds good to you, The Janitor is a MUST READ for you, your spouse, your friends, and your coworkers!
No one person has a monopoly on great ideas.
Have you noticed when you link up with others, ideas flow, creativity shines, clarity starts to emerge and you simply feel recharged and ready to take on the world.
Bulletproof Business Radio hosted by Stuart Crawford welcomes members of the Calgary Entrepreneur Peer Groups to discuss how local Calgary peer groups have helped them succeed in business.
Peer Groups are not a new idea however being involved in one is something many business owners simply do not leverage to help them win in today's market.
Join Stuart Crawford and members of Calgary Entrepreneur Peer Groups for this very special edition of Bulletproof Business Radio.
Join Bulletproof Business Radio with Gena Rotstein from Dexterity Consulting.
Your Philanthropic Brokerage Firm - A Philanthropic Brokerage is the most effective tool for generating social capital. A diversified portfolio of charities provides you with the opportunities for greater impact on your community thereby seeing a stronger return on your philanthropic investment.
Your philanthropic investments are leveraged alongside other Dexterity Consulting clients in order to create greater social change.
Dexterity Consulting approaches philanthropy the same way you approach your wealth management. By aligning your values with your philanthropic goals a community investment plan is developed. Dexterity Consulting works with individuals, families and small and medium sized businesses to build stronger, ethically-minded, sustainable communities.
The Karma & Cents business model helps you see and experience the REAL measurable social impact of your community investment dollars by understanding their social values and then matching these values with the most effective charities and other businesses that align with those values.
How mutual funds and traditional investing doesn’t provide the security and performance required to prepare for retirement or build a nest egg.
How Rogers Oil & Gas is structured to withstand market downturns and has mitigated the risk in a traditionally high risk industry.
Outline our two investment opportunities and explain flow-through shares and how they work.
Joining Stuart Crawford this week is Mario Molina, currently the Director of Marketing for Rogers Oil & Gas. Mario has 6 years in the insurance and investment industry. He has been t he Owner/Operator of several small business ventures.
Bulletproof Business Radio is excited to welcome long time colleague Paul Moffatt from VoxnetIQ onto our program as we discuss the world of telephones and telephony.
What has changed?
What new technologies are available?
How can a small business in Alberta benefit from the latest technologies available to them. We will discuss strategies around online conferencing, video, traditional long distance alternatives, and many more ideas on how your business can leverage telephony to provide additional touch points with your clients.
Join Stuart Crawford with special guest Steve Wilkinghoff.
“Making Money in Tough Times” is a topic many business owners talk about these days. According to author and speaker, Steve Wilkinghoff, however, a slower economy can be the best thing for business in many cases. It’s all about know how your business actually creates money, and how to get control over the specific activities and process that will create the financial results you want.
Steve is the author of the new book, “Found Money – Simple Strategies for Uncovering the Hidden Profit and Cash Flow in Your Business”, and has received endorsements from Guerrilla Marketing expert Jay Conrad Levinson and Michael Gerber, Author of E-myth and other business best sellers.
Come and listen to Steve Wilkinghoff discuss the simple approach and tactics he has taught to business owners around the world to get control of the financial results your business creates, and to know exactly where to focus your efforts and resources to succeed in your business.
It has been said by others that “Steve has an uncanny ability to leave business owners feeling motivated, invigorated, and better equipped to improve their business and their lives.”
About Steve Wilkinghoff
Steve's passion, knowledge and expertise are presented in a unique, entertaining and engaging manner whenever he speaks in front of group.
He has has spoken to groups across Canada as well as internationally. And the more of it he does, the more he wants to do. Steve sincerely believes that his message needs to be heard by, understood by, and acted upon by every business owner in the world.
Join Stuart Crawford with Christian de Marino from Calgary's Planning Strategies Group. Stuart and Christian will be discussing the differences between financial strategies related to Return on Capital vs. RRSP and how you can leverage these strategies to win in today's market
Join Calgary marketing expert Cidnee Stephen with Bulletproof's Stuart Crawford as we discuss the power of drip marketing and what drip campaigns can do for success of your business.
Businesses must stay in constant contact with clients. Cidnee has mastered the art of communication with her clients and prospects. During our show we will share insight on how to do this in your business effectively.
Join Stuart Crawford with Steve Zanini from Zanico Services, a leader in the people development business right here in Alberta. Stuart and Steve will discuss how a toxic work environment will limit the success of any business and what you can do to eliminate it today.
Zanico is a people development group focused on driving results within companies by engaging their workforce. Their niche is those companies whose people are suffering from a toxic work environment; politics, negativity, poor attitude and dysfunctional behaviours. These all combine to create an environment where relationships and results suffer. Through a combination of communication, facilitation, training and coaching they deliver solutions to close the gap between where the company currently is and where they would like to be.
Their mission is to ignite people so each day they are inspired, committed and take pleasure in reaching either personal and/or work objectives.
Who is Steve Zanini?
Steve is a home grown Calgarian with over 25 years of corporate experience in the areas of education, communication, workforce management and organizational development. He is an experienced facilitator/educator; business coach and public speaker with a focus on engaging and motivating people to excel.
Steve is a licensed practitioner for Eagle's Flight, Franklin Covey, PowerfuLeaders and Insights Learning and Development and uses his experiences in the telecommunication, oil and gas and utilities sectors to augment a variety of learning concepts
Steve is married to a home grown girl, Michele and has two daughters, Sarah and Samantha both pursuing their own careers as a office professional and teacher. One little know fact is that Steve left the corporate environment after 25 years and at the tender age of 45 and started his own successful electrical company however age and environment drew him back into the white collar world.
David West, founder of eKzact Solutions will share three secrets that many web developers will not tell you about. David is a leader in the Calgary web design, internet marketing and web video services for Calgary business owners. Tune into Bulletproof Business Radio today.
Join Bulletproof InfoTech's Stuart Crawford with Kendra Lee, President, KLA Group as we open the box of secrets to attracting new prospects.
No doubt about it, prospecting in today’s economy is tougher than ever. You need a way to fill your pipeline with opportunities and cold calling isn’t it. It’s time for some sure-fire strategies to attract new clients – make them want to talk to you!
Attract qualified prospects to your company using the latest techniques that will bring pre-qualified opportunities to you while building awareness for your company and your solutions. Move your sellers to a new, results-driven level of prospecting. Discuss web marketing and social networking best practices.
Get 20 fresh techniques you can use immediately.
Today, four separate generations are found in most workplaces. Each of these generations brings to the office very unique expectations about work. Older generations expect Gen X and Gen Y to stay quiet and learn while earning their stripes. Gen X and Y expect immediate involvement as equals. In order to succeed, businesses and IT firms must bridge the generation gap.
Join Mary Crane with Stuart Crawford as we discuss how to succeed in a multi-generation environment.
Build Your Own Business is the next book from The Consultant's Coach, George Sierchio. Join Stuart Crawford from Bulletproof InfoTech and George as they discuss Building Your Own Business.
Get George's book ahead of the release for $20 incl S&H (retail is $24.95 plus S&H). Go to http://consultantscoach.com/byobbook.php
Join Small Business IT Radio host Stuart Crawford with author and speaker Frances Cole Jones as we discuss "How to Wow, Proven Strategies for Selling Your (Brilliant) Self in any Situation". During our 60 minute discussion we will cover the importance of creating the WOW factor with those that you meet in your daily business dealings both internally and externally.
HTG Summit, the first annual gathering of thought leaders from across the small business technology community recently wrapped up and Small Business IT Radio has the inside scoop on what happened in Dallas.
Join Stuart Crawford from Bulletproof InfoTech along side the leadership of Heartland Tech Group with members and other thought leaders as we review the week in Dallas.
Quosal Inc. works with businesses and sales organizations of all types and sizes, across many industries. Quosal CEO Kent McNall will share the very common areas of improvement that virtually all companies can realize. By improving performance in these key areas of the quote and proposal processes, an organization can achieve better sales results, faster selling cycles, improved profit margins, and much higher productivity. You'll also learn how you can improve the image and perception of your company, especially with new customers, through your quote process.
In times of economic challenge, business professionals who want to lead from a position of strength need more than high IQ. They also need proficient communication skills.
Communication cannot succeed without listening. Are you listening?
You say you want to listen, you know how important it is to pay attention to your clients, your colleagues, your spouse, your family, but… you’re busy, you don’t have time right now, there is so much to do.
Join Stuart Crawford with author Dr. Joseph Michelli as we review his book, The Starbucks Experience and how some pretty simple lessons can help us win better clients, provide the best service to our existing clients and understand the strategies we need to deploy throughout are business to win with our staff, clients and executive teams.
Join Go Giver author Bob Burg alongside the biggest Go Giver in the IT community, Arlin Sorensen with Small Business IT Radio host Stuart Crawford as we set the stage for the upcoming HTG Summit in Dallas. HTG Summit brings together over 200 IT Go Givers in April for 5 days of business sharing, learning, assisting others and giving of our strengths.
Stuart Crawford and George Sierchio from Action Business Partners discuss getting into business with others and some of our lessons that we have learned with business partnerships. Partnerships can be an awesome experience and they can also be your worst nightmare. How are you going to steer the partnership?
Dave Stein is the author of “How Winners Sell” and CEO/Founder of ES Research from West Tisbury, MA (http://www.esresearch.com). When you think about it, we are all after the same piece of a shrinking pie in today’s tight economy. Dave and Stuart Crawford will discuss strategies that sales professionals today must practice in order to win into today’s new economy. Follow Dave's blog at http://davesteinsblog.wordpress.com/
There are many PSA systems available in the Small Business IT community today. Autotask is one of the industry leaders and during this edition of Small Business IT Radio we will discuss how leveraging Autotask can help your small business IT practice service your clients more effectively
Join Stuart Crawford and David Scott, author of "The New Rules of Marketing and PR" will be joining us on Small Business IT Radio to discuss how IT firms can leverage media, PR and also discuss marketing and how to create effective marketing strategies.
Never before has an awesome web presence and an optimized site that is found out on the world wide web. Opportunities still exist even in today's down economy! Join Stuart Crawford and David West from eKzact Solutions as we discuss why your business must optimize your site with great SEO strategies and that can convert surfers into clients.
Kaseya is one of the leading monitoring tools available to SMB IT Professionals today. Join Stuart Crawford with Andrew Morgan from Kaseya as we chat about how a relationship with Kaseya will benefit your IT practice. Andrew Morgan is the Regional Sales Manager for Kaseya and works with IT Partners everyday, helping them build their practice with Kaseya's tools.
2008 was a roller coaster year to say the least. Starting off with a bang and ending with uncertainty of what the future has to offer the SMB IT consultant. With the economy failing and the threat of online services taking away from our sales, what does 2009 have to offer us?
Join Calgary's Stuart Crawford with other leaders in the Small Business IT community as we discuss Marketplace Ministry and the importance of faith in the workplace. This is an open discussion with a panel of my trusted friends in our IT community and how faith impacts our life.
Join Stuart Crawford with Nortel's Bob Gaughan as we discuss Nortel and the value they bring to the SMB community. Realize the benefits of combining data and telephony networks - with a complete converged solution from a single vendor. All under the umbrella of a simplified, common management system. Nortel's Small Medium Business portfolio provides flexible and reliable communication solutions targeting 5-500+ users.
SecureMyCompany (http://www.securemycompany.com) is a wholesale distributor of Managed Services solutions. SecureMyCompany works closely with dozens of vendors in the Managed Services industry to provide Managed Services Providers (MSPs) with instant access to several 'best of breed' Managed Services solutions. Along with great Managed Services solutions, SecureMyCompany offers simple, month-to-month pricing without any setup fees, contracts or minimum purchase. Join Stuart Crawford and Stuart Selbst as we discuss managed services and security.
Join leading Microsoft IT Professionals Sean Fullerton, Mark Crall and Mike Ritsema with Small Business IT Radio host Stuart Crawford as we discuss navigating the stormy economic seas and how SBSC's need to prepare and even take action now to survive the economic challenges facing small business today.
Join Stuart Crawford from IT Matters, a Calgary, Alberta based Microsoft Partner with Ryan Storgaard and Rob Kent from Microsoft as we discuss Microsoft's Software + Services plus hosting services and how we as partners can grow our business through hosting and other cloud based IT services.
This is all the rage across the Small Business community these days, the Extreme Technology Makeover - How do you do it and do it successfully? Join Stuart Crawford, Monique Rogers, Mitch Miller and Erick Simpson as we discuss how to do a successful Makeover event in your city.
Join Stuart Crawford with leaders in the Small Business IT community, Karl Palachuk, Amy Babinchuk and Phil Elder as we discuss professionalism in today's IT community. Can we be a small shop and be professional? How do we deal with small IT consultants who are not professional? Join us for a great chat on professionalism in today's IT market.
How many businesses lose important data daily? How many of them return back to normal business after a serious data loss? Learn how to protect your business today with eFolder. Join Stuart Crawford, Jan Spring and Laura Steward as we discuss how eFolder can protect your clients.
We all want to please our client and help them to the best of our ability. Don't we want to do this for our families as well? How do some of the leading IT firms handle after hours support and what can we learn from their best practices. Join Stuart Crawford from Calgary's IT Matters, Jeff Wood from Wood Networks in Tyler, TX plus others as we discuss how to balance life with servicing the needs of our clients.
Sales and Marketing are critical to the success of any Small Business IT Partner. Join Stuart Crawford from IT Matters, Steve Riat of Nex-Tech in Hays, KS, Joddey Hicks from the Ames, IA HTS office and others as we discuss how to crack the top 10% of all IT firms. What are the secrets these guys have that they are totally willing to share with you.
Stuart Crawford, host of Small Business IT Radio joins up with Dave Sobel from Evolve Technologies to discuss virtualization and what IT Professionals need to do today to prepare for the change in our business with virtualization. Dave has a new book coming out and you can learn more at http://www.evolvetech.com/blog
The Best I.T. Service Delivery BOOK EVER! reveals how to deliver Hardware Warranty, Break-Fix, Professional and Managed Services effectively and profitably. No matter which of these service delivery models you practice, you will learn how to maximize processes, efficiencies and customer satisfaction - resulting in higher net profits.
Join Stuart Crawford with Arlin Sorensen and one of the authors of "The Go-Giver", Bob Burg. We will review the five laws to stratospheric success and get some real life testimonials to how living the "Go-Giver" lifestyle will create the best life and business for you.
Join Stuart Crawford from Calgary's IT Matters with a couple of leading partners from HTG, Brad Kowerchuk from North Battleford's Bralin Technologies and Phil Kenealy from ACES in Iowa as we discuss increasing profitabily and keeping our expenses in check.
With Capacity challenges facing the market, especially with the economic uncertainity in the market. How do we do this without stepping on each others toes? Join Erik Thorsell and Lyf Wildenberg who recently had a great event together in Minneapolis. How did they do it? Listen in and learn how!
Join Stuart Crawford and Larry Julian as we dsicuss what business leaders need to find clarity in an uncertain world. There are a tremendous amount of distractions out there and how to we approach the world with the outmost clarity.
Learn more about Larry at http://www.larryjulian.com/
Join Stuart Crawford from Calgary's respected technology leader IT Matters and Andrew Klein from SonicWALL as we discuss dealing with SPAM in 2008 and what can Small Business IT Professionals do today to protect their clients from this growing challenge.
Andrew Klein is an invited industry speaker on the technical and business aspects of the tricks and trends in email security. With more than 20 years of software development and product management experience, his current focus is eradicating
Join Stuart Crawford, Robert Lamm, Robert Lindley and Dave Sobel ae discuss the upcoming offerings around Microsoft's Software + Services, especially the BPOS offering. How will this impact all Microsoft Partners?
The International Association of Microsoft Certified Partners (IAMCP) launched the Women in Leadership and Technology program to connect with women in the technology business and provide a forum to address the unique opportunities presented to women in the IT industry.
Join Stuart Crawford with Allison Bowden, Elisabeth Vanderveldt, Gail Mercer-MacKay and others as we devote an hour to address the status of women in the technology business.
Join us for a special show with Erick Simpson of MSPU as we discuss "Success in uncertain economic times" and what IT professionals must do today to win in today's marketplace.
With shrinking margins, customer crankiness on the rise, credit bills going up, energy costing us more and a collapsing housing market, where can IT professionals succeed.
Show hosted by Stuart Crawford.
Join Stuart Crawford from Calgary's respected DELL Partner IT Matters and DELL's channel chief Greg Davis as we discuss what is working inside the DELL ParterDirect Program and how IT professionals can win with DELL.
Join Stuart Crawford and David Sobel from Evolve Technologies as we discuss mixing the Windows/PC environments with the Apple MacIntosh environment. Evolve Technologies is a respected leader in the Fairfax, VA business community and works daily with the mixed PC and Mac environments.
The Microsoft Worldwide Partner Conference is just around the corner, what have you done to prepare for this awesome event. The Microsoft WPC can be a lot for a Partner to take in. Join respected leaders Erik Thorsell, Aaron Booker, Stuart Crawford and others as we discuss what partners need to do to prepare.
Because of the changing state of the Internet, companies are searching for an easier way to control Internet resources. While helping thousands of customers gain better control over their Internet connections. Cymphonix is the leader in ensuring Small Business can ensure that their Internet usage is controlled and measured. How does this affect the IT Provider? Why you need to partner with Cymphonix? Join Stuart Crawford and Joe Lowry as we discuss the Cymphonix advantage!
Inside Microsoft's Response Point with Stuart Crawford, Jeff Loucks, Rex Backman and others as we discuss Microsoft's latest solution for the Small Business Owner. Now is the time to get up to speed on this ground breaking technology.
Darci LaRocque is a trainer and founder of Swirl Solutions, a training company specializing in BlackBerry wireless technology. With most wireless technology "You don't know what you don't know" and Swirl makes sure you do, with time saving tips and tricks and ways to cut costs on your phone bill. For more information on Corporate or Private BlackBerry training, please visit www.swirlsolutions.com.
On June 19th, Troy White will be hosting his annual Wild West Wealth Business Conference in Calgary. Speakers include Les Hewitt and Stuart Crawford. During our chat time we will give you a run down of why you need to be in Calgary on June 19th.
Join Stuart Crawford of Calgary's award winning Microsoft partner IT Matters and Microsoft Security Dana Epp as we discuss managing business risk in today's remotely connected world. Learn strategies to limit the risk of doing business in the flat world and global economy.
Stuart Crawford will host Ken Thoresen of Acumen Management Ltd. Ken is a well known speaker throughout the Microsoft Partner community where he shares his knowledge on how to develop excellent sales professionals and sales teams.
Join Stuart Crawford on the road from Nexient's Mississauga, Ontario office as we discuss what Small Business Specialist need to look for when selecting a great training partner. Nexient is Canada's leader in training IT Professionals with Microsoft Technologies
Join Stuart Crawford and Mary Crane as we discuss what businesses need to do for the onslaught of the next generation of workers coming into the workforce.
Mary Crane, a consultant to Fortune 500 companies and a nationally recognized expert on business-life issues, advises clients on how to make the most of interactions in the workplace and in social settings. From ethics to proper etiquette at business meals, from bridging generation gaps to maximizing the value of networking events, from c
Join Small Business IT Radio on the road at SMB Summit. We will be interviewing key presenters and folks from the Small Business IT marketplace live from SMB Summit in Dallas, TX.
Join Stuart Crawford with special guest Stephen Holton from Small C Consulting in Montreal as we discuss his new book "Small-PM" a free/publicly available project management methodology for small to intermediate projects
SMB Summit is just around the corner on April 18 - 21 in Dallas, TX. Why do you need to be there? Stuart Crawford will be joined by Arlin Sorensen, Brad Schow, Erick Simpson, Karl Palachuk and a team of other industry leaders as we discuss the upcoming agenda for SMB Summit 2008. Register today at http://www.smbsummit.com save $100 using discount code smbwebcast
itControl Suite is the new kid on the block when it comes to a tool for Managed Service providers and IT departments, their hardware appliance is the ideal solution for all Small Business Solution Providers to take their business to the next level
Join Stuart Crawford with Erik Thorsell from Success Computer Consulting, Aaron Booker from Hardlines and representatives from Microsoft's Windows Server team as we discuss what is happening with the latest version of Windows Small Business Server 2008.
Join Stuart Crawford and Will Kriski, author of the Wealthy Worker as we discuss strategies that will enable all IT Professionals a mechanism to obtain wealth in our industry.
Managed Services has been all the buzz for the past number of years in the Small Business IT community. What are you going to do different in 2008 to take your managed services business to an all new level?
Join Stuart Crawford from IT Matters and Erick Simpson of Intelligent Enterprise and MSPU as we discuss what IT providers need to be on the look out for in 2008.
Join Stuart Crawford of IT Matters and Matt Makowicz from Ambition Mission as we discuss handling Objections to Managed Services (how to handle all common (and any) customer objections).
Stuart Crawford welcomes the pioneer of SMB IT to Small Business IT Radio. Harry Brelsford is the guy that kicked off the entire focus on Small Business IT across the world and we have him on our show.
Join us as we discuss the past, present and the future of the Small Business Specialist program and small business technology in general
Join Stuart Crawford and Eric Ligman as we discuss the benefits of the Microsoft Open Value Subscription program. This new initiative will change the way Small Business clients look at Microsoft licensing. Understand what it means to you today!
Join Stuart Crawford, along with Joel Sider of Microsoft, Steve VanRoekel and Arlin Sorenesen as we discuss the new Windows Essential Business Server and what opportunities exist for us in the marketplace.
This is an ideal solution for those Microsoft Partners that work in the larger small or mid market accounts.
If you're like most, you're too busy working "in" your business to work "on" your business. Join Stuart Crawford and Larry Kesslin from 4-Profit as we discuss creating a culture of accountability in your small business IT business.
Stuart Crawford invites Kevin J Peesker - Vice President & General Manager, SMB, Dell Canada to discuss the DELL PartnerDirect program and DELL's SMB strategy in general.
This a program that you do not want to miss.
Stuart Crawford hosts the man behind the secret, Mr. Raymond Aaron.
The nation’s number #1 success and investment coach, has committed his life to teaching people just like you; how to utilize his powerful goal setting strategies and life management tools to dramatically change your life for the better. Plus, using his own innovative techniques developed over the last two decades, he shows you how to—step-by-step—take conscious control of your world so you can double, triple, even quad
Mari Smith unofficially known as the first lady of Facebook (http://www.facebook.com/profile.php?id=566610867&ref=ts) joins Small Business IT Radio on how we can use Facebook to help in our business growth and marketing.
Afterburner Ltd's Richard "Dewey" White joins Small Business IT Radio as we discussed Task Saturation in Small Business and the importance of Planning, Preperation and Debriefing in your business.
Do you look out your window on a beautiful sunny day, wistfully dreaming of hitting the golf course, sitting on your favorite beach, or relaxing with friends and family? Then reality hits and you realize that the life of freedom and abundance you dream about is still a long way away.
Join Stuart Crawford and Andrew Barber-Starkey of ProCoach as we discuss the Seven Success Accelerators. These are critical factors to start you off on the road the success.
Join Stuart Crawford of Calgary's leading SonicWALL Gold Partner and David Kracke, product manager for the SonicWALL CDP line as we discuss the benefits of ensuring our small business clients have secure and reliable backup strategies using SonicWALL solutions.
Small Business clients today must have a disaster recovery plan that ensures that there is no loss of data and that recoveries occur in a timely fashion.
The SonicWALL CDP solution ensures that your client's needs for secure, reli
Join Stuart Crawford and Jim Estill (CEO of Synnex Canada) as we discussed "Nichemanship" and introduce 6 ways to thrive as a computer reseller.
Join Stuart Crawford and Jim Hamilton from MSP Partners as we discuss the MSP Partners organization. MSP Partners was founded by Cisco, Intel, Ingram Micro, Level Platforms and Microsoft, and further sponsored by many other worldwide IT Leaders, dedicated to:
Educating IT solution providers about the benefits and implementation strategies for successful managed services.
Assisting solution providers in "taking the first step" into managed services and providing new growth strategies for
Join Stuart Crawford and Carol Rosdobutko of the Sandler Sales Institute as we discuss the Top 5 challenges facing sales in today's global economy. Borders no longer exist, your competition isn't the guy down the street or across the town. Your competition is across the country and even across the globe.
Gathering leads and successful closing business is an ongoing challenge for IT Professionals and small business IT business owners. Join Stuart and Liz Beerman from the KLA Group as we discuss 10 successful strategies to obtain new leads for your business.
People Based Selling! What is that? People based selling is the art of selling solutions and technologies to the small business market where the personal one on one relationship comes before anything else. Clients buy when you create that personal relationship and a trust is formed.
Join Small Business IT Radio on October 11, 2007 as we welcome Joddey Hicks from Heartland Technology Solutions from Ames, Iowa. Joddey is perhaps one of the greatest sales people in the small business market toda
Join Stuart Crawford of IT Matters with Dan Wensley of Level Platforms and Erin Arnold of Next Step Networking as we discuss the value of quality monitoring and support for your Small Business IT business.
Join Stuart Crawford and Robin Robins as we discuss marketing for Small Business IT business owners. Robin Robins is an independent marketing consultant, sales trainer, and author that specializes in inexpensive and highly effective marketing strategies for small to medium VARs, Systems Integrators, MSPs, Solution Providers, and IT consulting firms. She has developed and authored the Technology Marketing Toolkit.
Join Stuart Crawford of IT Matters with Erik Thorsell of Success Computer Consulting and Bruce Levis of Ottawa's ITUtility as we discuss Microsoft SharePoint
Join Stuart Crawford with IAMCP President Per Werngren and Elisabeth Vanderveldt for a great show on how membership in the International Association of Microsoft Certified Partners will benefit your small business IT business.
ConnectWise is the leading Web-based professional service automation software designed exclusively for IT solutions providers by an IT solution provider. But that's just one of the reasons why more than 14,000 IT professionals rely on us to more efficiently integrate key business operations, lower costs, increase revenue and improve customer satisfaction. They know we know their business. Let us prove it to you, too.
Find out how partnering with other SBSC's will drive business for you! Our guests include Arlin Sorensen of Heartland Technology Solutions, Aaron Booker of Hardlines, Steve Hershgold of Microsoft and Stuart Crawford of IT Matters