The Hospitality Twins: Recent Episodes
The Hospitality Twins
Ramon and Jerry Reyes have worked in the hospitality industry for over 25 years. The Hospitality Twins podcast looks to shed light on the stories of the talented people who make the hospitality industry special. Through these conversations, they will also provide coaching and career development tips to those looking to build a career in hospitality.
Jazmyn Mackie is currently a student at the University of New Orleans studying Hotel Restaurant and Tourism. We shared a conversation with Jazmyn about her path through the Warren Easton Academy of Hospitality and Tourism, what drives her passion for hospitality as well as how she is working to follow in her parent's footsteps as an entrepreneur. We hope you enjoy the conversation.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
In this episode, we are joined by Joi Alexander, Regional Catering Sales Manager for CAVA. Joi shares details regarding her 20 year experience in the hospitality industry after starting as a Catering Administrative Assistant. We were impressed by her accomplishments and hope that this conversation inspires others to carve out a path of growth similar to hers. Although faced with challenges over the course of her career, she overcame them in a truly remarkable way.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
In this episode, we are joined by Joshua Robichaux, General Manager of The Pontchartrain Hotel. In our conversation, Josh shares the path that brought him from Doorman to General Manager. We discuss leadership and discuss the importance of the housekeeping department. Josh also shares how he was able to transfer his skills to a hotel that supports medical tourism as well as his views on the future of hospitality.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
In our conversation with Josh, we discussed the importance and benefits of Six Sigma as well as how it impacts the way each of us leads today. Six Sigma is a data-based, disciplined approach and methodology that assists in eliminating defects. We had the opportunity to discuss how each of us participated in this process during our time with Starwood Hotels and how that has carried into the way we approach problem-solving today. We hope you enjoy this brief special segment.
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
Johanna Martin joins our conversation today. Johanna is the Director of Housekeeping at the Hilton New Orleans Riverside. As the Director of Housekeeping at the largest property in New Orleans, Johanna shares her unique perspective on hospitality. Johanna also shares the story of how she began her career in hospitality, the barriers she faced as she entered the industry as well as the passion she has for the industry. We're excited to share the story of this Latina in leadership. We hope you enjoy listening as much as we enjoyed having the conversation with Johanna.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
In this episode, we share a conversation with PJ Ohlan, Front Office Manager at the Loews New Orleans Hotel. PJ shares the story of how she began her career in hospitality as well as the challenges she overcame as she built a career. We discuss the passion PJ has for hospitality, a huge sacrifice made by her mother to further her career, the impact the culture of the city of New Orleans has had on her as well as her outlook on the future of our industry. We hope you enjoy our conversation.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
In this special episode of The Hospitality Twins Podcast, Ramon and I share a conversation reflecting on season 1 of our podcast. We also share why we started the podcast as well as what you can expect in season 2. We are very excited to get started. We look forward to your joining us.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
During this week's episode, we were fortunate to have Dwayne Holmes as our guest. Dwayne started his career within hospitality at the W Hotel in Atlanta and then transitioned to the airline industry. Dwayne shares what motivated him to begin a career in hospitality as well as how he found himself transitioning to work as a flight attendant. Dwayne shares his perspective on the future of travel, what we are doing to keep people safe today and how this will look in the future. We enjoyed our conversation with Dwayne and hope you enjoy it as well!
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
We are happy to be joined by Pablo Alcantara. Pablo began his career in the hospitality industry in hotels. I had the pleasure of working with Pablo when he began his career as a night auditor. Since then Pablo has transitioned into the airline industry where he is now a flight attendant. He shares his views on being a good host and how beginning his career in hotels prepared him to be the best he can be today. We are pleased to welcome you into our conversation with Pablo as he shares his experience in the industry and also discusses the changes being made in the airline industry as we adjust our approach to service and cleanliness. We hope you enjoy listening as much as we enjoyed having this conversation with Pablo.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
We were fortunate to have Nelly Chiwala on this episode. Nelly is a true success story! She began her journey in our industry in an hourly role and worked her way up to an Executive Committee role. Her story, although amazing, is like many in our industry. Doors were opened for her and she works diligently to open doors for others. Nelly shares details regarding her growth, how she leads change management and what she looks for when recruiting talent. We thoroughly enjoyed our conversation with Nelly and we hope you enjoy it as well.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
During this episode, we had the opportunity to speak to another true hospitality professional. Ashleigh Narcelles shares details regarding her journey within the hospitality industry and what she has appreciated most over the course of her career. We also discuss how the sales division has been impacted over the course of this pandemic as well as how it has uniquely impacted her. We enjoyed our conversation with Ashleigh and hope you do as well.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
This week we spoke to Dwayne Butler, an experienced culinarian in the city of New Orleans. Dwayne shares his background and influences with us in this great conversation. We hear about the passion he has for his craft and how his upbringing has impacted how he approaches food. His approach to leadership is one that involves getting to know his team and ensuring they are prepared to do their jobs, both mentally and physically. Dwayne also shares his views on how we work to pay it forward. We hope you enjoy hearing about his journey. We definitely enjoyed our conversation.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
With our next episode we talk food! Chef Anthony Spizale is an experienced culinarian who has worked in both independent restaurants and hotel food and beverage settings. In today's discussion with Chef Spizale we discuss his career path, his passion, as well as his views on hospitality today.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
The Hospitality Twins concludes its conversation in this two-part series with 2 front line hospitality professionals. Kevin Cheneau is currently the bell captain at Le Meridien Hotel. Edward Johnson is the valet supervisor at the Loews New Orleans Hotel. We wanted to spend time with Kevin and Ed to discuss their views on their roles in the industry and how they work to nurture the future of hospitality in New Orleans. It was our opportunity to shed light on two leaders within our industry that have provided support, guidance and satisfaction to guests and fellow hospitality professionals in New Orleans. We hope you enjoy an inside view from their perspective.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message
The Hospitality Twins welcome two front line leaders of the hospitality industry in New Orleans. Kevin Cheneau is currently the bell captain at Le Meridien Hotel. Edward Johnson is the valet supervisor at the Loews New Orleans Hotel. We wanted to spend time with Kevin and Ed to discuss their views on their roles in the industry and how they work to nurture the future of hospitality in New Orleans. It was our opportunity to shed light on two leaders within our industry that have provided support, guidance and satisfaction to guests and fellow hospitality professionals in New Orleans. We hope you enjoy an inside view from their perspective.
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Send in a voice message: https://anchor.fm/thehospitalitytwins/message