Success Hotline with Dr. Robert Gilbert: Recent Episodes
Dr. Robert Gilbert
Providing messages and stories of motivation and inspiration every day since 1992. Want to leave feedback on something you've heard on the Success Hotline? Call the hotline and leave Dr. Robert Gilbert a message at +1-973-743-4690
What do Pete Rose, MJ, Robin Williams, Serena Williams, Ali Stroker and the cast of Cirque du Soleil all have in common?
“Think it’s going to be difficult to graduate from college? Imagine how difficult it’s going to be to compete against a college grad if you’re not one.”
“Do you believe that the people in your world are helpful or hurtful?” — Dr. Rob Gilbert
“The raw talent is inside you and the resources you need to develop this raw talent is all around you. In other words: YOU CAN BE TRAINED TO DO ANYTHING!”
— Dr. Rob Gilbert
“Losing can be a great learning experience. The opponent who has just beaten you has also given you great feedback on what aspects of your game you have to improve.”
“A painter paints with her hand.
An artist paints with her hand and her mind.
The master paints with her hand and her mind through her
heart.”
“You’ll perform your best when you treat “special” as “important.” You’ll perform your worst when you treat “important” as “special.” — Dr. Rob Gilbert
“Sometimes our true treasures are revealed to us by a parent or a friend or a teacher or a coach.”
— Dr. Rob Gilbert
“No matter what, terrible, horrible or disgusting things happen to you — it will NEVER change your worth. Your true value will NEVER be diminished.”
— Dr. Rob Gilbert
“Nothing negative will come from being positive
and nothing positive will come from being negative.”
— Dr. Rob Gilbert
“Anyone can count the number of seeds in an apple; no one can count the number of apples in a seed.”
“For 42 years, I’ve been making small regular deposits of experience, education and training. And on January 15 [2009], The balance was sufficient so that I could make a sudden very large withdrawal.”
— “Sully” Sullenberger, captain of Flight 1549
“It doesn’t matter if you ARE better;
it only matters if you PLAY better!”
— Dr. Rob Gilbert
“Kobe taught me that talent is the most overrated thing in life; it’s what you do with your talent.”
— Gary Vitti, athletic trainer, Los Angeles Lakers
“You have the capacity for anything.”
— Pablo Casals (1876-1973), Spanish cellist, composer & conductot
“It’s not enough to know what to do —
you also have to do what you know.”
— Dr. Rob Gilbert
“Just because you haven’t discovered your gifts yet doesn’t mean they don’t exist.” — Dr. Rob Gilbert
“Don’t practice until you get it right; practice until you can’t possibly get it wrong.”
“The fight only begins when there’s resistance.”
— Teddy Atlas, boxing trainer extraordinaire
“Bad things are going to happen to you. But, these bad things just might turn into great things.” — Dr. Rob Gilbert
“If you’re an actor and you make opening night special — stage fright.
“If you’re a student and you make an exam special — test anxiety.
“If you’re an athlete and you make a game special — you’ll choke.”
“These messages are not meant to be thought provoking.
These messages are meant to be ACTION provoking!”
— Dr. Rob Gilbert
“You have to go down a lot of streets marked ‘failure’ before you reach your destination called ‘success.’”
—Dr. Rob Gilbert
“Things become much more interesting when you become much more interested.” — Dr. Rob Gilbert
“Coach, Inside each and everyone of your athletes is a tug-of-war between faith and doubt. Which side of the tug-of-war rope are you on?” — Dr. Rob Gilbert
“Optical illusions = seeing something that is not true.
Mental illusions = thinking something that is not true.”
— Dr. Rob Gilbert
Charles Laughton (1899-1962) was a famous English actor who appeared on stage and screen.
“The greatest principle in all of psychology is the craving to be appreciated.” — Dr. William James (1842-1910)
Unfortunately, your indifference is making a difference — a negative difference.” — Dr. Rob Gilbert
“Got to’s are willing. Get to’s are eager. Eager beats willing every single time!” — Dr. Rob Gilbert
“Actions change attitudes. Motions change emotions. Movements change moods.” — Dr. Rob Gilbert
“You’re braver than you believe and stronger than you seem and smarter than you think.” — Christopher Robin
When your COMMITMENT is greater than your FEELINGS then you will get the RESULTS that you want!
“‘Willing’ will make you really good. ‘Eager’ will make you outstanding.’” — Dr. Rob Gilbert
“You can have the greatest track coach in the world, but you still have to run the race by yourself. You can have the greatest chemistry tutor in the world, but you still have to take the test by yourself.” — Dr. Rob Gilbert
“Forty years ago, Matt taught me the most important lesson I have ever learned: I have the ability and all I am ever lacking is the strategy.” — Dr. Rob Gilbert
“Your self-limiting beliefs come from the self-limiting stories that you tell yourself over and over again.” —
Dr. Rob Gilbert
“0ne of these dumb teachers and one of their stupid assignments just might help YOU change the world.” — Dr. Rob Gilbert
The secret to doing your best when it means the most: You got to care, but not that much.” — Dr. Rob Gilbert
“The question is not whether you’re going to have the great idea — YOU WILL. The question is: Are you going to act on it?” — Dr. Rob Gilbert
“When you’re decisions become your actions — you are on the road to success.” — Dr. Rob Gilbert
”Anyone can count the number of seeds in an apple; no one can count the number of apples in a seed.”
Rule #1: Demonstration
Rule #2: Imitation
Rule #3: Correction
Rule #4: Practice
Rule #5 - Rule #100: ???
“You get great grades not because you READ the assignment, but because you RETAINED what you read! There’s a huge difference between reading and retaining.” — Dr. Rob Gilbert
“No one can possibly be better than you if you train better than them.” — Dr. Rob Gilbert
“Everyone knew that Goliath would beat David. Everyone knew — EXCEPT DAVID!” — Dr. Rob Gilbert
Paul Harvey (1918 - 2009) was one of America’s greatest and most listened to radio broadcasters.
“If you do what everyone else does, you’ll get what everyone else gets. If you do what no one else does, you’ll get what no one else gets.”
The term “All In” was popularized by Gian Paul Gonzalez now the chaplain for the NY Giants football team.
An eight-step process that is guaranteed to help you worry or to help you worry more and better!
Do you want to be average or extraordinary. There is ONE WORD that separates average from extraordinary. You’ll discover this word in this podcast!
“You have to believe in yourself when no one else will.”
— Sugar Ray Robinson, world boxing champion
“If you have s big enough reason way, you will find AND DO the how.” — Sunny Michael from California
The little voice of doubt causes you to hold back and not go all out.” — Dr. Rob Gilbert
“If you go around thinking you don’t have X, then you’ll start believing you don’t have X, then you’ll start acting like you don’t have X — even though YOU DO HAVE X!”
— Dr. Rob Gilbert
“It’s not talent — it’s training.”
“It’s not talent — it’s training.”
“It’s not talent — it’s training.”
THE SUCCESS CYCLE: DO MORE — PERFORM BETTER —
FEEL BETTER — LIKE IT MORE — DO MORE — PERFORM BETTER — FEEL BETTER — LIKE IT MORE, etc. . . . etc. . . . etc. . . .
“If you don’t know what your ‘that’ is, your ‘that’ is to figure out what your ‘that’ is.” — Dr. Rob Gilbert
“The pro is the person who has all the hassles, obstacles and disappointing frustrations yet continues to persist, does the job and makes it look easy.”
— David Cooper, sales trainer extraordinaire
The two problems:
Problem #1: You don’t know what to do.
Problem #2: You don’t do what you know.
“There’s a big difference between people who play a sport and athletes.” — Dr. Rob Gilbert
“All situations will be hurt with negative energy.
All situations will be helped with positive energy.”
— Dr. Rob Gilbert
“You don’t have to like all of these messages — you just have to like one of them!” — Dr. Rob Gilbert
“As a teacher, my enthusiasm will not be diminished EVEN ONE TINY BIT by my students lack of enthusiasm”
— Dr. Rob Gilbert
“You are not judged by the number of times you fail, you are judged by the number of times you succeed and the number of times you succeed is directly related to the number of times you fail and keep on trying.” — Tom Hopkins
Stop lying to yourself. Get rid of the “Poor Little Me” that might be inside you and replace it with an “Incredibly Powerful Me!”
“Today wins Tokyo.” — Kyven Gadson
“Bring the energy you’d have at the beginning OF THE EVENT to the preparation FOR THE EVENT.”
— Dr. Rob Gilbert
“That little voice in your mind is in the business of overestimating others and underestimating yourself.”
— Dr. Rob Gilbert
The first inductee into the SUCCESS HOTLINE HALL OF FAME is Dr. Melissa Sapio: Student Extraordinaire!
Best podcast segment ever: Into the Roar — May 18, 2017
Title: “Are You One in a Million or One of a Million?”
“If you don’t want to learn — no one can help you.
If you are DETERMINED to learn — no one can stop you!”
“Your problem isn’t the problem — how you handle the problem is the problem.” — Dr. Rob Gilbert
There are incredibly simple but amazingly powerful strategies that’ll help you to do the impossible!
SPORT PSYCHOLOGY HALL OF FAME: Donald Dell
THE FIVE WORDS THAT’LL MAKE YOU SUCCESSFUL NO MATTER WHAT YOU DO: BUILD RELATIONSHIPS AND DEVELOP TRUST!
SPORT PSYCHOLOGY HALL OF FAME: Muhammad Ali
“I hated every minute of training, but I said to myself don’t quit suffer now and I can spend the rest of my life as a champion.”
EVERYTHING YOU NEED TO KNOW ABOUT MOTIVATION IN LESS THAN FIVE MINUTES:
1. “THE MIRACLE OF A DEFINITE CHIEF AIM” BY MITCH HOROWITZ
2. “IF YOU HAVE A BIG ENOUGH REASON WHY, YOU WILL FIND AND DO THE HOW.” — SUNNY MICHAEL
“YOUR THOUGHTS DETERMINE WHAT YOU WANT —
YOUR ACTIONS DETERMINE WHAT YOU GET.”
“TRYING IS LYING.”
TWO KEY WORDS I HOPE YOU TAKE FROM THIS SEMINAR:
1. TRAINING: “YOU CAN BE TRAINED TO DO ANYTHING!”
2. CHOICES: “YOUR CHOICES MAKE YOU EITHER POWERFUL OR POWERLESS.”
THE PROBLEM ISN’T THE PROBLEM — HOW YOU HANDLE THE PROBLEM IS THE PROBLEM.
IN HANDLING PROBLEMS: ARE YOU GOING TO GET FRUSTRATED OR FASCINATED?
FASCINATION BEATS FRUSTRATION EVERY SINGLE TIME!
“IT’S NOT WHAT’S HAPPENING AROUND YOU.
IT ‘S NOT WHAT’S HAPPENING TO YOU.
WHAT REALLY MATTERS IS WHAT’S HAPPENING
INSIDE YOU!”
“IT’S YOUR ATTITUDE, NOT YOUR APTITUDE, THAT DETERMINES YOUR ALTITUDE.” — ZIG ZIGLAR
“ANYONE CAN COUNT THE NUMBER OF SEEDS IN AN APPLE. NO ONE CAN COUNT THE NUMBER OF APPLES IN A SEED!”
EXAMPLES: MIKE PIAZZA & TOM BRADY
THE MOST EXCITING CONCEPT IN THE WORLD —
YOU CAN BE TRAINED TO DO ANYTHING!
“THE PURPOSE OF LIFE IS TO DISCOVER YOUR GIFTS; THE MEANING OF LIFE COMES FROM GIVING YOUR GIFTS AWAY.” — DR. DAVID VISCOTT
COACH JOHN WOODEN’S 100 STEPS TO LEARNING ANYTHING:
1. Demonstration
2. Imitation
3. Correction
4-#100. Practice
THE MOST IMPORTANT DECISION YOU WILL EVER MAKE:
ARE YOU GOING TO GO ALL OUT
OR
ARE YOU GOING TO HOLD BACK?
SPORT PSYCHOLOGY HALL OF FAME INDUCTEE #2:
DR. MELISSA SAPIO
“SUCCESS LEAVES CLUES.”
WHAT DOES “M.T.E.” STAND FOR?
THIS SEMINAR IS NOT ABOUT “IMPROVEMENT,” IT’S ABOUT “BREAKTHROUGH.”
A BREAKTHROUGH = AN ARRANGED MIRACLE
IF YOU ARE WILLING, YOU WILL IMPROVE.
IF YOU ARE EAGER, YOU WILL BREAK THROUGH!
HOW TEACHABLE ARE YOU?
HOW COACHABLE ARE YOU?
HOW TRAINABLE ARE YOU?
HOW WILLING ARE YOU TO LEARN?
HOW WILLING ARE YOU TO CHANGE?
R = RESULTS (+ or -)
Most people make this crucial mistake: When they get negative results, they blame their ability. NO! You are using the WRONG STRATEGY!
“Life is not a talent game, it is a strategy game.”
— Coach Mike Tully
YOU CAN BE TRAINED TO DO ANYTHING!!!
HOW LONG WOULD IT TAKE YOU TO MEMORIZE THIS 32-DIGIT NUMBER:
1820195007041776130711066055123
LISTEN TO THIS PODCAST AND YOU WILL BE AMAZED!
“Think it’s going to be difficult to apply these 25 words? Imagine how difficult it will be to compete against some who does apply them if you don’t!”
When asked how he trained by running 135–150 miles per week, two-times NY Marathon winner Tom Fleming said, “Most days I didn’t feel like running until I started running.”
“The Strangest Secret: You become what you think about most of the time.” — Earl Nightingale
“Our deepest fear is not that we are inadequate.
Our deepest fear is that we are powerful beyond measure.”
— Marianne Williamson, “A Return To Love”
“I just want to get one drill I can use.”
— Coach Bob Hurley
“I just want to get one drill I can use.”
— Coach Gordon Wood
“If you get expert instruction and you are super-coachable — there are limits.” — Martin Rooney, Training for Warriors
“When a charismatic person walks into a room, they light up the room. A non-charismatic person lights up the room when they leave it!” — Dr. Rob Gilbert
“The purpose of life is to discover your gifts.
The meaning of life comes from giving your gifts away.”
— Dr. David Viscott, psychiatrist & radio talk-show host
“When you’re on, you’re on.
When you’re off, you’re off!”
— Salle Hamilton, my greatest boss
Practice: 4-7-8
“You have to practice these techniques BEFORE you need them so that they will be effective WHEN you need them.”
— Dr. Rob Gilbert
W.W.O.P.T. & W.W.O.P.S.
“My age is none of my business.”
— Eric Butterworth, Unity minister
“If you are too busy to relax, you are too busy.”
“It’s the start that stops most people.”
“A year from today, you will have wished that you started today.”
THE BEST STRESS-REDUCTION ADVICE EVER!
“I had my life to live over . . . I would go to more dances. I would ride more merry-go-rounds. I would pick more daisies.”
— Nadine Stair at age 85
“The world’s greatest tranquilizers are already inside you. You are not LACKING them, but you might be BLOCKING them.” — Dr. Rob Gilbert
A PLEA FOR HELP! Any information, suggestions, criticisms, resources, etc. that will make The Relaxation Seminar better — please call or email me!
Call Rob Gilbert: (973) 743-4428
Email Rob Gilbert: sendmeastory@aol.com
Street Maker: Care TOOOOO Much
Stress Breaker: Care Less
“There’s a big difference between being careless and caring less.” — Dr. Rob Gilbert
“Everything is important — nothing is special.”
Stress Maker: Makes Things Special
Stress Breaker: Keep Things Important
The Prayer That Reduces Stress
“I feel stress leave my body when I repeat this prayer over and over.” — Dr. Rob Gilbert
A quick way to activate the world’s greatest tranquilizers.
“Meditate or medicate — the choice is yours.”
— Dr. Rob Gilbert
The First Rule of Relaxation: It is NOT what is happening around you; it is NOT what’s happening to you; it’s what is happening INSIDE you.
The great mental training expert Tyler Pazik does NOT ask his athletes, “How do you feel today?” Instead, he asks them, “Who do you want to be today?”
“When the world says, ‘You can’t’ — champions say, ‘Watch me!’” —Rich Ruffalo, world champion
“Everyone wants to win on Saturday, but no one wants to practice on Wednesday.” — Coach Bob Knight
“If you’re a wrestler, you don’t have to be a world champion to start working out as hard as a world champion, but once you start working out as hard as a world champion — YOU JUST MIGHT BECOME.A WORLD CHAMPION!” — Dr. Rob Gilbert
Zig Ziglar used to say that if you studied one area, one hour a day, everyday for five years — five years from now you will be one of the world’s leading experts in that field.
“Most people lose at the game of life because they play the talent game and not the strategy game.”
— Coach Mike Tully
“The question is not whether YOU CAN. The question is whether YOU WILL!” — Coach Mike Tully
“You don’t have to be the best to work the hardest, but once you work the hardest you become the best.”
— Dr. Rob Gilbert
“You can think about it and you can yell about it, but unless you DO SOMETHING about it — nothing is going to change.” — Frank Somma, speaker extraordinaire
“It’s not how great the OPPORTUNITY is; it’s how great YOU are to the opportunity.” — Fazio
“The quality of the writing that I do on the days that I don’t feel like it is just as good as the quality of the writing that I do on the days that I do feel like it.” — Professor John Kenneth Galbraith (1908-2006)
ANSWER: “You can’t compete against a never-give-up person. The answer is that you have to become a never- give-up person.” — Rich Kennedy
“ . . . if you give in, you’ll hurt more tomorrow.” — from the book “Atlas” by Teddy Atlas
“The ability components that make an extraordinary athlete are not the same as the ability components that make an extraordinary coach.” — Dr. Rob Gilbert
“It’s your attitude not your aptitude that determines your altitude.” — The Great Zig Ziglar (1926-2012)
“I am not afraid to die on the treadmill. I will not be out-worked. Period!” — Will Smith
“Ever hear an athlete say that they wish so many people wouldn’t come to the ballpark and cheer for him? Of course not! We all need fans. We all need people cheering us on.”
— Dr. Rob Gilbert
“It’s not what’s happening around you.
It’s not what’s happening to you.
What really matters is what is happening INSIDE OF YOU.”
“. . . any man’s finest hour . . . Is that moment when he has worked his heart out in a good cause and he’s exhausted on the field of battle — victorious!”
“It’s much easier to act yourself into a certain way of feeling than to feel yourself into a certain way of acting.”
“You might not be able to control the outcome, but you can control your preparation.” — Coach Mike Tully
Step 1: Find an expert.
Step 2: Have them tell you what to do.
Step 3: Do what you are told to do.
1. You can be trained to do anything.
2. The world’s greatest trainers are on YouTube.
1 + #2 = No Excuses!
“Worst things become best things. Weaknesses become strengths. Breakdowns lead to breakthroughs. Problems become possibilities.”
“After you do this assignment once and see the response you get — I bet you’ll do it again.”
“Your thoughts will not change your feelings as quickly as your actions will change your feelings. FAKE IT UNTIL YOU FEEL IT! Your thoughts will not change your results as quickly as your actions will change your results. FAKE IT UNTIL YOU MAKE IT!
“The most important decision you will ever make: Are you going to go all out or are you going to hold back?”
“What are you doing at the gym today?”
“What are you eating for dinner tonight?”
If your answer to these questions is “Whatever” — you are not serious. You are not in training.
“Imagine going to your favorite restaurant and reading the menu and then leaving. You might have the information, but you did not have the experience. If you miss class and get the notes — you have the information, but you’ve missed the experience.”
“After listening to this message, you will never be able to complain again that you work too hard.”
“Lesson #2: You are enrolled in a full-time informal school called ‘life.’ Each day in this school, you will have the opportunity to learn lessons. You may like or think them irrelevant and stupid.”
“Sales = Believing Something and Convincing Others”
“EnthusIASM. IASM = I Am Sold Myself”
“There’s a huge difference between happiness and fulfillment. Want to be happy? Drink a beer. Want to be fulfilled? Take the 31-Day Challenge!”
“Every time you fight through the ‘I don’t feel like its,’ you make a deposit in your emotional bank account.”
“With daily discipline, ‘I have to’ becomes ‘I want to.’”
“With daily devotion, ‘I hate it’ becomes ‘I love it.’”
“You can over-medicate. You cannot over-meditate.”
“The more you relax the better you might feel —
the better you feel the more you might want to relax.”
“Everyone wants to win on Saturday; no one wants to practice on Wednesday.” — Bobby Knight
“Act the way you want to become and you’ll become the way you act.”
“Don’t let your feelings override you actions; let your actions override your feelings.”
“Can you go all out all the time?” YES!
“Will you go all out all the time?” ???
“If you think it’s going to be difficult to go all out all the time, imagine how difficult it will be to compete against someone who does if you don’t.”
“Who’s driving your bus? When your bus is being driven by Mr. Commitment or Mr. Devotion, you’ll end up at your desirable destination. When your bus is being driven by Mr. Feelings, no one knows where you’ll end up.”
“Are you going to learn from your own experience or are you going to learn from the experience of others?”
Decision # 1: Are you going to go all out or hold back?
Decision #2: Are you going to go all on each and every play or only on some of the plays?
ASSIGNMENT: “How I Raised Myself from Failure to Success in Selling” by Frank Bettger — read Chapter One every single day for 28 consecutive days.
“BWhom would you hire: a GET TO or a GOT TO?” “WANT TOs have more energy than HAVE TOs” “INTO TOs beat INs every single time.”
“You got to be a GET TO because GET TOs beat GOT TOs every single time.” “Do you GET TO go to school or do you GOT TO go to school? Do you WANT TO or do you HAVE TO?”
“Are you going to be part of the building crew or the wrecking crew? Are you going to build people up or break people down?”
“The deadliest disease in our country: lack of self-esteem.” “Most ads are trying to get you to feel bad about yourself.”
“Impossible” or “I am possible”
“Once you feel good about yourself, anything is possible.”
“Most people are living, but they’re not really alive.” “You are driving the world’s greatest car, but it has its emergency brake on.”
“The problem you think is the problem is probably not the problem. The problem is this: You are confusing difficult and time consuming.”
“If you shoot for the moon and miss at least you’ll be one of the stars.” “If you don’t have a dream how are you going to make a dream come true.” — Rogers &!Hammerstein’s “South Pacific”
“Act differently than you feel.” — Coach Ed Agresta
“If you do what others will never ever do, you’ll get what others will never ever get.”
“Coaches take you from where you to where you want to get to,” “Make adversity an advantage.” — Brian Cain
“If your feelings are driving the bus, you’ll probably end up in a location you did not want to go to.”
A.P.G. = “Absolutely Positively Guaranteed!” “If you think it’s going to be difficult to graduate from college, imagine how difficult it will be to compete against someone who graduates IF YOU DON’T.”
“The seven words are: BECAUSE OF THIS, SOMETHING GOOD WILL HAPPEN.” “Believe the diagnosis not the prognosis.” — Deepak Chopra
“Life is a continuous series of problem solving events.” “In approaching a problem, you have a choice: Are you going to get FRUSTRATED or FASCINATED?” “It’s not what’s happening around you; it’s not what’s happening to you; what really matters is what’s happening inside you.”
“In school, are you going to be enrolled or involved?” “Are you going to be in a sport or into a sport?” “Are you going to just live or be totally alive?” The choice is yours.
“You have influence and power you don’t even know about — it’s call ‘shaktipad.’” “The secret of the rock superstars.” “If you give it away, you get it.”
One man’s secret to building a successful business that has lasted for more than 30 years. It’s so simple, you won’t believe it.
“Success leaves clues.” “If you constantly and continuously do MORE THAN EXPECTED, you will have extraordinary success.” “If you do what others are not willing to do, you will get what others will never ever get.”
“Caring cannot be taught, but it can be caught.” “People can catch caring from you.” “You cannot overdose on caring.”
“Why do I care more than they do?” “Don’t just TALK the talk; WALK the talk.” “Show up early! Stay late!! Do MTE!!! Constantly and continuously strive for excellence!!!!”
“Take massive action.” “If you think it’s going to be difficult to take massive action, imagine how difficult it will be to compete against someone who does if YOU don’t.”
This autobio is BRILLIANT. “Many people never get to chapter five in their lives. Sad.”
Karinwritesdangerously.com
Review of previous three sessions. Book & CD suggestions. Boredom is sometimes very useful!
“It’s not what’s happening around you or to you — it’s what’s happening inside you.” “You can be trained to relax.”
Nicole Paganini . . . Everything you need to relax is already inside you. You are not an anxious person. You are a person who has not learned how to relax yet.
You are not going to die . . . The difference between “making” and “letting” . . . The three parts of the breath.
How to get your audience to love your talk BEFORE you give it. The Success Hotline Boutique. Get Andrew Marotta’s book on Amazon: “The Principal Surviving and Thriving.”
If you have a dollar and I have a dollar and we exchange dollars — what happens?
But, if you have an idea and I have an idea and we exchange ideas — what now happens?
“Your thoughts determine what you want — your actions determine what you’ll get.” — Fazio