Customer service, done right, can be your company’s single, biggest, competitive advantage.
Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business.
Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals, loyalty and rave reviews from employees and customers.
It’s not a podcast. It’s a movement. The Customer Service Revolution is a radical overthrow of conventional business mentality designed to transform what customers and employees experience.
If you’re a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!
Roy Saunderson and S. Max Brown
Jacob Morgan
Marcia Zidle
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Kyle Roed, The HR Guy
Rob Fonte
Heather R. Younger, J.D.
Chris Taylor
Ira S Wolfe
Paylocity
Ira S Wolfe
Andrea Adams
Axonify
Fuel50
Tynan Allan
First Person Advisors
LJNRadio
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Roman 3
Chuck Gose
Julie Ann Sullivan
The HR Gazette
PeopleStar Podcast
letstalktalent
C. Lee Smith, Audrey Strong & C-Suite Radio
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Eddy
15Five
Alice Bromwich and Nick Coffer
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Ernst Schipper
Dr. Rick Goodman
George Randle
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Harvard Business Review
Scott De Long & Vince Moiso
ServiceSource
Lucinda Carney
Joe Mechlinski & Amy Dufrane
Tammy Rogers and Scott Burgmeyer
Maria Melfa & Jocelyn Allen
Sharon McIntosh and Sharon Phillips
Scott McCarthy, 20 year serving Military Commander
Shep Hyken & C-Suite Radio
Jeff Hunt
Front Line Leadership Systems
Society for Human Resource Management (SHRM)
Tiana Sanchez
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Andy Storch
Watson Martin Ltd.
Nicole Abboud
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Kevin D Wright
Kerry Siggins
Jennifer Ayres
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TalentCulture
Fidello Inc.
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Chris Stark and Lorenzo Flores
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Craig Smith
IBGR onAir Talent Angela Hooper-Menifield
Michaela Reaney and Kate Temple-Brown
Chris, Paul & Rachel chat about People (HR, L&D, Career Coaching & Recruitment)
Paycom
Jesse Lahey
HCI Podcasts
Tony Carnesi and Brian Gorman
Fieldcast LLC
Adam and Jeannie
Ambitions Personnel
Danny Langloss
Mathieu Yuill
Truist Leadership Institute, Anna Slaydon
TeamBonding
Matthew Brown, Chief People & Culture Officer
Matt Tenney
DriveThru HR
Andrea Olson
LJNRadio
Innovation Minds
EMEA Recruitment & Paul Toms
Archive
Carole Isom-Barnes, PhD
Cheryl McCants - Your Marketing Momma
Xenium HR
Keith Powell & Ricky Robinson
amohumancapital@gmail.com (Mason Duchatschek)
Nick Day - JGA Payroll Recruitment
Jeff Hancher
Oriflame Cosmetics
CultureMonkey
Steve Smith
Kevin Anselmo